2019 Public Service Employee Survey Results for Health Canada by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 42 43 4 10 1 0 0 85 11 126
2019 Scientific and Professional 38 46 4 10 2 0 0 85 12 2847
2019 Administration and Foreign Services 43 41 4 9 3 0 0 84 12 1853
2019 Technical 41 47 3 7 2 0 0 88 9 147
2019 Administrative Support 50 41 2 5 2 0 0 91 7 203
2019 Operational 44 25 13 6 13 0 0 69 19 16
2019 Other occupational category 58 34 1 6 2 0 0 92 8 181
2017 Executive 37 51 5 5 2 0 0 88 6 130
2017 Scientific and Professional 27 50 5 14 5 0 0 77 18 2766
2017 Administration and Foreign Services 35 47 4 10 4 0 0 82 14 1979
2017 Technical 35 50 2 9 4 0 0 85 13 228
2017 Administrative Support 40 43 6 8 3 0 0 83 11 490
2017 Operational 41 43 6 3 6 1 0 85 9 43
2017 Other occupational category 52 34 1 8 5 0 0 86 13 118
2014 Executive 32 46 4 15 3 0 0 78 18 167
2014 Scientific and Professional 23 51 5 15 5 0 0 74 20 2889
2014 Administration and Foreign Services 33 47 5 10 4 0 0 81 14 2282
2014 Technical 34 46 7 11 3 0 0 80 14 309
2014 Administrative Support 36 45 4 9 4 0 0 82 14 632
2014 Operational 46 41 2 6 4 2 0 88 10 60
2014 Other occupational category 32 50 2 10 5 0 0 83 15 86

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 83 12 3 2 0 0 0 94 2 127
2019 Scientific and Professional 69 16 5 6 3 0 1 86 9 2846
2019 Administration and Foreign Services 65 20 5 6 3 0 1 86 10 1848
2019 Technical 60 18 7 7 6 0 1 79 14 147
2019 Administrative Support 66 20 7 3 2 1 2 88 5 200
2019 Operational 56 19 19 0 0 0 6 80 0 16
2019 Other occupational category 80 13 1 4 1 0 1 94 5 179
2017 Executive 70 18 2 8 2 0 1 89 9 130
2017 Scientific and Professional 67 16 5 6 4 0 1 84 11 2758
2017 Administration and Foreign Services 64 20 5 7 3 0 1 85 10 1976
2017 Technical 65 15 7 7 4 0 2 82 11 228
2017 Administrative Support 68 19 6 4 2 0 1 88 6 491
2017 Operational 65 19 4 10 0 1 1 86 10 43
2017 Other occupational category 77 11 5 3 2 0 1 89 6 118
2014 Executive 64 19 5 8 2 0 1 84 11 168
2014 Scientific and Professional 67 17 5 6 4 0 1 85 10 2886
2014 Administration and Foreign Services 61 21 6 7 4 0 1 83 12 2281
2014 Technical 64 19 7 5 4 0 2 84 9 309
2014 Administrative Support 69 18 5 5 2 0 2 89 6 630
2014 Operational 75 20 3 3 0 0 0 94 3 60
2014 Other occupational category 75 13 3 5 3 0 1 89 7 86

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 64 27 3 4 2 0 0 91 6 126
2019 Scientific and Professional 38 36 7 12 6 0 0 75 19 2845
2019 Administration and Foreign Services 49 32 6 9 4 0 0 81 12 1850
2019 Technical 32 46 8 10 3 0 0 78 14 147
2019 Administrative Support 54 31 2 10 3 0 0 85 13 201
2019 Operational 56 25 0 13 6 0 0 81 19 16
2019 Other occupational category 66 26 2 5 2 0 0 91 7 180
2017 Executive 62 27 5 4 3 0 0 88 7 130
2017 Scientific and Professional 33 35 7 14 10 0 0 69 24 2763
2017 Administration and Foreign Services 42 34 7 11 6 0 0 76 17 1979
2017 Technical 38 38 8 9 7 0 0 76 16 229
2017 Administrative Support 43 34 8 9 7 0 0 77 15 491
2017 Operational 38 22 17 19 1 1 1 62 20 43
2017 Other occupational category 58 29 6 5 2 0 0 86 8 118
2014 Executive 56 32 4 5 3 0 0 88 8 168
2014 Scientific and Professional 32 35 7 15 11 0 0 67 26 2884
2014 Administration and Foreign Services 42 33 7 11 7 0 0 75 18 2281
2014 Technical 34 40 6 15 6 0 0 73 21 309
2014 Administrative Support 41 35 7 11 5 0 0 77 16 630
2014 Operational 58 22 5 6 8 0 1 81 14 60
2014 Other occupational category 51 30 12 3 4 0 0 81 8 86

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 55 34 6 2 2 1 1 90 4 127
2019 Scientific and Professional 26 42 12 15 4 0 0 69 19 2835
2019 Administration and Foreign Services 33 37 12 13 5 0 0 71 18 1846
2019 Technical 36 37 13 12 3 0 0 73 14 147
2019 Administrative Support 44 35 7 9 5 0 0 79 14 203
2019 Operational 56 13 13 13 6 0 0 69 19 16
2019 Other occupational category 41 39 10 7 3 0 1 81 10 179
2018 Executive 46 39 10 4 1 0 0 86 5 125
2018 Scientific and Professional 22 48 12 14 4 0 0 70 18 2344
2018 Administration and Foreign Services 29 41 11 12 5 0 1 71 18 1373
2018 Technical 33 47 9 8 3 1 0 80 11 126
2018 Administrative Support 35 43 10 8 1 1 1 80 10 168
2018 Operational 44 21 14 7 14 0 0 65 21 15
2018 Other occupational category 35 41 12 8 3 0 2 77 11 117
2017 Executive 48 40 4 7 1 0 0 88 8 130
2017 Scientific and Professional 23 41 13 16 7 0 0 64 23 2762
2017 Administration and Foreign Services 31 38 11 13 6 0 1 69 19 1977
2017 Technical 30 37 12 12 9 0 0 67 21 229
2017 Administrative Support 30 38 12 13 6 0 0 68 20 491
2017 Operational 29 44 11 6 7 1 1 75 14 43
2017 Other occupational category 42 35 7 10 5 1 0 78 15 118
2014 Executive 39 41 7 10 2 1 0 81 13 167
2014 Scientific and Professional 19 40 15 19 8 0 0 59 27 2888
2014 Administration and Foreign Services 25 39 12 15 8 0 0 64 23 2280
2014 Technical 23 39 15 15 7 0 0 63 22 309
2014 Administrative Support 23 38 12 17 9 0 0 61 27 632
2014 Operational 31 37 12 9 8 0 4 70 18 59
2014 Other occupational category 33 38 10 13 6 0 0 71 18 86

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 65 29 2 3 1 0 0 94 4 127
2019 Scientific and Professional 45 37 9 6 2 0 0 83 9 2832
2019 Administration and Foreign Services 50 33 8 5 3 0 0 84 8 1837
2019 Technical 47 33 11 7 1 0 0 80 9 147
2019 Administrative Support 55 31 8 4 2 0 0 86 6 202
2019 Operational 50 19 6 13 6 0 6 73 20 16
2019 Other occupational category 65 24 7 3 1 0 0 89 4 179
2017 Executive 68 27 2 2 1 0 0 95 3 129
2017 Scientific and Professional 42 39 8 8 2 0 0 82 10 2753
2017 Administration and Foreign Services 50 35 7 6 2 0 0 85 8 1975
2017 Technical 43 37 6 8 6 0 0 80 14 228
2017 Administrative Support 44 34 11 8 3 0 0 78 10 487
2017 Operational 49 32 10 6 1 1 0 82 8 43
2017 Other occupational category 62 28 2 3 5 0 0 90 8 117
2014 Executive 63 32 1 2 1 0 1 95 4 168
2014 Scientific and Professional 38 40 10 8 3 0 0 78 11 2886
2014 Administration and Foreign Services 45 36 9 7 2 0 0 82 9 2280
2014 Technical 40 41 8 8 2 0 0 82 9 309
2014 Administrative Support 36 38 12 9 4 0 0 75 13 632
2014 Operational 43 47 5 2 3 0 0 89 5 60
2014 Other occupational category 40 48 10 1 2 0 0 88 2 86

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 33 46 5 13 3 0 0 79 17 126
2019 Scientific and Professional 48 32 9 6 4 0 0 80 11 2833
2019 Administration and Foreign Services 51 30 8 6 4 0 0 81 11 1851
2019 Technical 52 25 10 8 4 0 0 78 12 147
2019 Administrative Support 57 23 9 7 2 0 0 81 9 202
2019 Operational 44 19 13 13 13 0 0 63 25 16
2019 Other occupational category 67 19 9 3 1 1 1 87 4 181
2018 Executive 38 33 10 15 3 0 1 72 19 125
2018 Scientific and Professional 45 34 8 8 4 0 0 80 12 2337
2018 Administration and Foreign Services 49 31 9 7 5 0 0 80 12 1376
2018 Technical 56 26 13 2 2 0 0 82 5 125
2018 Administrative Support 52 31 7 5 3 1 1 85 8 169
2018 Operational 44 49 0 7 0 0 0 93 7 15
2018 Other occupational category 51 24 18 2 1 1 2 78 3 118
2017 Executive 34 35 11 11 9 0 0 69 21 130
2017 Scientific and Professional 42 33 9 9 6 0 0 76 16 2762
2017 Administration and Foreign Services 47 31 8 8 5 0 0 79 13 1973
2017 Technical 47 30 9 7 6 1 0 78 13 229
2017 Administrative Support 45 30 12 7 6 0 0 75 13 489
2017 Operational 61 12 15 1 6 3 1 77 8 43
2017 Other occupational category 59 27 5 4 4 0 2 87 8 118
2014 Executive 34 38 11 12 5 1 0 72 17 168
2014 Scientific and Professional 37 36 11 10 6 0 0 73 16 2884
2014 Administration and Foreign Services 41 34 9 9 6 0 0 76 15 2281
2014 Technical 38 37 12 7 4 1 1 76 11 308
2014 Administrative Support 33 34 14 8 9 0 1 68 18 632
2014 Operational 51 31 10 4 3 0 1 83 7 60
2014 Other occupational category 44 34 16 3 2 1 1 79 5 86

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 61 35 2 2 0 0 0 96 2 127
2019 Scientific and Professional 39 41 10 7 3 0 0 80 10 2840
2019 Administration and Foreign Services 37 39 12 7 4 0 0 76 11 1854
2019 Technical 39 39 7 7 7 0 0 79 14 147
2019 Administrative Support 42 29 16 7 6 0 0 71 13 203
2019 Operational 57 14 7 21 0 0 0 71 21 14
2019 Other occupational category 34 42 15 6 2 0 0 77 8 181
2018 Executive 60 34 3 1 2 0 0 94 2 123
2018 Scientific and Professional 36 44 10 6 4 0 0 80 10 2338
2018 Administration and Foreign Services 34 40 14 7 5 0 0 74 12 1371
2018 Technical 37 42 10 9 2 0 0 79 11 125
2018 Administrative Support 38 36 11 7 7 0 0 75 14 168
2018 Operational 37 56 7 0 0 0 0 93 0 15
2018 Other occupational category 34 46 6 10 4 0 0 80 14 118
2017 Executive 60 36 1 4 0 0 0 95 4 130
2017 Scientific and Professional 36 44 9 7 4 0 0 80 11 2761
2017 Administration and Foreign Services 29 45 12 9 5 0 0 74 14 1978
2017 Technical 38 39 7 10 6 0 0 77 15 229
2017 Administrative Support 32 40 14 8 5 0 0 72 14 491
2017 Operational 60 17 16 6 0 1 0 77 6 43
2017 Other occupational category 42 37 11 5 5 0 0 79 10 118
2014 Executive 53 37 1 5 3 0 0 90 8 168
2014 Scientific and Professional 29 47 9 10 4 0 0 77 14 2889
2014 Administration and Foreign Services 28 42 13 10 6 0 0 71 16 2281
2014 Technical 35 46 9 7 4 0 0 81 10 308
2014 Administrative Support 25 44 12 12 8 0 0 69 20 630
2014 Operational 49 38 9 0 5 0 0 86 5 60
2014 Other occupational category 30 56 9 1 3 0 0 86 5 86

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 45 39 6 6 3 0 0 84 9 127
2019 Scientific and Professional 30 38 13 12 6 0 0 68 19 2843
2019 Administration and Foreign Services 32 37 13 11 7 0 0 69 18 1852
2019 Technical 27 32 21 12 8 1 0 59 20 147
2019 Administrative Support 36 34 15 9 5 0 0 71 14 202
2019 Operational 31 31 13 13 13 0 0 63 25 16
2019 Other occupational category 50 35 7 7 1 0 0 85 8 181
2018 Executive 47 30 12 8 3 0 0 77 11 124
2018 Scientific and Professional 28 36 17 11 8 1 0 64 19 2340
2018 Administration and Foreign Services 33 33 14 12 8 0 0 66 20 1378
2018 Technical 23 40 14 15 8 0 0 63 23 126
2018 Administrative Support 38 32 11 8 10 1 0 71 18 168
2018 Operational 16 42 21 14 7 0 0 58 21 15
2018 Other occupational category 43 36 14 3 1 0 1 81 5 118
2017 Executive 44 28 14 9 5 0 0 73 13 130
2017 Scientific and Professional 26 37 15 12 10 0 0 63 22 2764
2017 Administration and Foreign Services 28 35 15 13 9 0 0 63 22 1978
2017 Technical 28 31 13 13 12 1 1 60 26 229
2017 Administrative Support 28 33 17 11 10 1 0 62 21 490
2017 Operational 31 39 19 1 9 1 0 71 10 43
2017 Other occupational category 47 36 4 10 2 0 0 83 12 118
2014 Executive 39 40 5 10 6 0 0 79 16 168
2014 Scientific and Professional 20 37 18 15 10 0 0 57 26 2889
2014 Administration and Foreign Services 26 35 15 14 9 0 0 61 23 2281
2014 Technical 28 37 17 12 7 0 0 65 18 308
2014 Administrative Support 22 32 18 15 13 0 0 54 28 631
2014 Operational 37 33 13 7 8 2 0 71 16 60
2014 Other occupational category 37 44 7 6 6 0 0 81 12 86

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 37 3 2 1 0 0 94 3 126
2019 Scientific and Professional 36 43 10 8 3 0 0 79 11 2832
2019 Administration and Foreign Services 37 40 10 8 4 0 0 77 13 1841
2019 Technical 33 48 10 5 3 0 0 82 9 147
2019 Administrative Support 47 37 8 7 0 0 0 84 7 202
2019 Operational 50 19 13 0 19 0 0 69 19 16
2019 Other occupational category 39 42 11 5 3 0 0 81 8 180
2018 Executive 56 33 6 2 2 0 0 90 4 124
2018 Scientific and Professional 34 42 12 9 3 0 0 76 12 2343
2018 Administration and Foreign Services 33 38 12 11 5 0 0 72 16 1378
2018 Technical 41 42 5 9 2 1 0 84 11 125
2018 Administrative Support 45 37 11 4 2 0 0 83 6 168
2018 Operational 40 53 8 0 0 0 0 92 0 14
2018 Other occupational category 45 36 7 8 2 0 1 82 11 117
2017 Executive 53 37 6 2 2 0 0 89 5 129
2017 Scientific and Professional 31 46 9 9 4 0 0 77 13 2758
2017 Administration and Foreign Services 30 41 11 13 5 0 0 71 18 1979
2017 Technical 37 41 10 7 4 1 0 79 11 229
2017 Administrative Support 40 36 11 8 6 0 0 76 13 489
2017 Operational 63 13 13 1 2 8 0 82 4 42
2017 Other occupational category 42 40 11 6 2 0 0 81 7 118

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 76 23 0 1 0 0 0 99 1 126
2019 Scientific and Professional 48 39 7 4 1 0 0 87 6 2832
2019 Administration and Foreign Services 45 38 10 5 2 0 0 83 7 1842
2019 Technical 36 47 8 5 3 0 0 84 8 146
2019 Administrative Support 53 33 8 4 2 0 0 86 6 202
2019 Operational 56 13 25 0 6 0 0 69 6 16
2019 Other occupational category 48 38 6 7 1 0 0 86 9 181
2018 Executive 76 22 2 0 1 0 0 98 1 124
2018 Scientific and Professional 50 39 6 3 1 0 0 89 5 2350
2018 Administration and Foreign Services 45 39 9 4 2 1 0 85 6 1377
2018 Technical 38 41 9 8 4 1 0 79 12 125
2018 Administrative Support 51 33 10 4 2 1 0 84 6 169
2018 Operational 44 35 14 0 7 0 0 79 7 15
2018 Other occupational category 51 33 4 9 2 1 0 85 11 118
2017 Executive 74 23 1 2 0 0 0 98 2 130
2017 Scientific and Professional 43 42 7 5 3 0 0 85 8 2762
2017 Administration and Foreign Services 39 41 11 6 4 0 0 80 9 1972
2017 Technical 39 41 10 5 4 1 0 81 9 228
2017 Administrative Support 42 41 8 3 4 1 0 85 8 491
2017 Operational 69 10 7 10 1 3 0 81 11 43
2017 Other occupational category 57 24 10 5 4 0 1 82 8 118
2014 Executive 71 24 2 1 1 0 0 95 2 168
2014 Scientific and Professional 38 43 10 6 3 0 0 81 8 2886
2014 Administration and Foreign Services 37 40 12 6 4 0 0 78 10 2282
2014 Technical 40 39 15 3 1 1 0 80 4 308
2014 Administrative Support 36 42 12 6 3 1 0 78 9 630
2014 Operational 56 34 7 1 3 0 0 89 4 60
2014 Other occupational category 46 37 11 6 0 0 0 83 6 86

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 32 6 5 1 0 0 89 6 127
2019 Scientific and Professional 35 38 12 10 5 0 0 73 15 2835
2019 Administration and Foreign Services 37 36 11 10 6 0 0 73 16 1846
2019 Technical 33 35 14 10 8 1 0 68 18 147
2019 Administrative Support 39 34 14 8 5 0 0 73 13 203
2019 Operational 44 19 25 0 13 0 0 63 13 16
2019 Other occupational category 49 30 10 9 1 0 0 80 10 181
2018 Executive 57 28 7 5 2 0 0 85 7 124
2018 Scientific and Professional 33 39 13 9 6 0 0 72 15 2349
2018 Administration and Foreign Services 36 34 13 10 7 0 0 70 18 1377
2018 Technical 30 41 10 11 8 0 0 70 19 125
2018 Administrative Support 33 43 8 9 5 1 0 77 14 168
2018 Operational 30 35 28 0 7 0 0 65 7 15
2018 Other occupational category 43 36 9 6 5 1 0 80 11 118
2017 Executive 54 31 5 6 3 0 0 85 9 130
2017 Scientific and Professional 30 38 12 11 8 0 0 69 19 2760
2017 Administration and Foreign Services 31 37 12 11 9 0 0 68 20 1971
2017 Technical 29 35 9 16 10 0 0 64 27 229
2017 Administrative Support 32 32 15 9 12 0 0 64 21 489
2017 Operational 36 39 9 7 7 1 0 76 15 43
2017 Other occupational category 44 33 12 6 5 0 0 77 11 118

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 73 24 2 1 0 0 0 98 1 127
2019 Scientific and Professional 53 34 8 3 1 0 0 88 4 2832
2019 Administration and Foreign Services 52 32 10 3 2 0 0 85 5 1839
2019 Technical 59 30 6 2 3 0 0 90 5 145
2019 Administrative Support 59 19 14 4 3 0 0 78 8 202
2019 Operational 63 13 13 6 6 0 0 75 13 16
2019 Other occupational category 48 31 15 6 1 0 0 78 6 180
2018 Executive 71 24 4 1 1 0 0 94 2 123
2018 Scientific and Professional 49 37 10 3 1 0 0 86 4 2334
2018 Administration and Foreign Services 50 34 10 4 2 0 0 84 6 1372
2018 Technical 53 36 7 1 2 0 1 90 2 124
2018 Administrative Support 52 31 11 3 2 0 0 83 5 167
2018 Operational 65 28 7 0 0 0 0 93 0 15
2018 Other occupational category 43 37 13 6 1 0 0 80 7 116
2017 Executive 74 24 2 0 1 0 0 98 1 130
2017 Scientific and Professional 53 35 8 3 1 0 0 87 4 2755
2017 Administration and Foreign Services 48 37 10 3 2 0 0 86 5 1975
2017 Technical 54 34 7 2 1 0 0 89 4 228
2017 Administrative Support 51 31 13 3 2 0 0 83 5 489
2017 Operational 73 18 3 5 0 1 0 92 5 43
2017 Other occupational category 48 32 15 0 5 0 0 80 5 118
2014 Executive 75 21 1 2 1 0 0 96 2 167
2014 Scientific and Professional 57 32 7 3 1 0 0 89 4 2886
2014 Administration and Foreign Services 59 28 8 3 2 0 0 87 5 2282
2014 Technical 67 26 5 2 0 0 0 93 2 308
2014 Administrative Support 60 30 7 2 1 0 0 90 3 631
2014 Operational 73 21 5 1 0 0 0 94 1 60
2014 Other occupational category 60 33 6 1 0 0 0 94 1 86

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 58 35 2 4 2 0 0 93 6 127
2019 Scientific and Professional 32 42 12 9 5 0 0 74 14 2831
2019 Administration and Foreign Services 33 38 13 10 6 0 0 72 16 1842
2019 Technical 37 35 13 9 5 1 0 73 14 147
2019 Administrative Support 35 34 17 7 6 2 0 70 13 200
2019 Operational 47 13 0 13 27 0 0 60 40 15
2019 Other occupational category 43 37 12 5 1 0 1 81 7 180
2018 Executive 65 27 5 1 2 0 0 92 3 124
2018 Scientific and Professional 31 41 13 10 5 0 0 72 14 2342
2018 Administration and Foreign Services 30 40 12 12 5 0 0 70 18 1378
2018 Technical 37 33 15 11 4 0 0 70 15 123
2018 Administrative Support 30 38 15 8 8 1 0 69 16 165
2018 Operational 16 56 21 0 7 0 0 72 7 15
2018 Other occupational category 34 42 13 6 5 1 0 76 11 117
2017 Executive 64 29 2 3 2 0 0 93 5 130
2017 Scientific and Professional 30 42 11 11 6 0 0 72 17 2754
2017 Administration and Foreign Services 30 41 11 11 6 0 0 72 17 1973
2017 Technical 31 40 13 8 7 1 0 72 15 226
2017 Administrative Support 28 38 14 10 8 1 1 68 18 489
2017 Operational 45 32 10 3 9 1 0 79 11 43
2017 Other occupational category 46 31 12 6 3 0 3 78 9 118
2014 Executive 49 38 4 7 2 0 0 87 10 168
2014 Scientific and Professional 20 45 12 15 8 0 0 65 23 2888
2014 Administration and Foreign Services 23 42 12 14 8 0 0 66 22 2283
2014 Technical 23 46 13 12 5 0 0 70 17 309
2014 Administrative Support 20 38 17 12 13 0 0 58 25 632
2014 Operational 39 41 3 14 2 0 2 81 16 60
2014 Other occupational category 32 41 16 6 4 1 1 74 10 86

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 60 33 3 3 1 0 0 93 4 127
2019 Scientific and Professional 34 36 16 9 5 0 0 71 14 2840
2019 Administration and Foreign Services 38 35 14 7 5 0 0 74 12 1849
2019 Technical 38 35 15 8 3 1 0 73 12 147
2019 Administrative Support 41 29 17 6 6 0 0 71 12 202
2019 Operational 44 19 6 6 25 0 0 63 31 16
2019 Other occupational category 53 22 17 4 1 0 2 77 6 180
2018 Executive 59 31 5 2 2 0 0 90 5 123
2018 Scientific and Professional 33 34 16 11 5 0 0 68 16 2331
2018 Administration and Foreign Services 37 33 15 9 6 0 0 70 15 1368
2018 Technical 38 32 15 12 3 0 0 70 15 124
2018 Administrative Support 34 38 12 11 5 0 0 72 16 167
2018 Operational 23 42 21 7 7 0 0 65 14 15
2018 Other occupational category 41 38 11 2 6 1 0 81 9 116
2017 Executive 55 34 5 6 0 0 0 89 6 129
2017 Scientific and Professional 32 36 14 11 6 0 0 68 18 2760
2017 Administration and Foreign Services 36 35 14 9 6 0 0 72 14 1977
2017 Technical 40 26 15 12 6 0 0 66 19 227
2017 Administrative Support 31 35 16 10 7 1 1 67 17 490
2017 Operational 52 19 19 1 7 1 0 72 9 43
2017 Other occupational category 50 35 6 3 6 0 0 85 9 118
2014 Executive 46 39 5 7 3 0 0 85 10 168
2014 Scientific and Professional 26 37 16 14 8 0 0 62 22 2887
2014 Administration and Foreign Services 31 38 13 11 6 0 0 69 17 2283
2014 Technical 35 35 16 10 4 0 0 70 14 309
2014 Administrative Support 27 35 18 9 10 0 1 62 19 632
2014 Operational 40 40 12 6 2 0 0 81 7 60
2014 Other occupational category 40 29 16 5 7 3 2 71 12 86

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 48 42 5 5 1 0 0 90 6 125
2019 Scientific and Professional 33 41 13 9 3 1 1 75 12 2814
2019 Administration and Foreign Services 36 38 12 9 4 0 0 75 13 1812
2019 Technical 34 40 13 6 4 0 2 76 11 144
2019 Administrative Support 42 37 11 6 4 1 1 80 9 197
2019 Operational 56 13 6 6 19 0 0 69 25 16
2019 Other occupational category 45 38 11 2 2 2 0 85 4 179
2018 Executive 56 31 7 3 2 0 0 87 6 122
2018 Scientific and Professional 30 37 16 11 5 0 1 68 16 2344
2018 Administration and Foreign Services 36 34 13 11 5 0 0 70 17 1374
2018 Technical 31 41 15 10 2 0 0 72 12 123
2018 Administrative Support 40 37 13 5 4 1 0 77 10 169
2018 Operational 44 42 7 0 7 0 0 86 7 15
2018 Other occupational category 38 42 9 6 2 2 1 82 8 118
2017 Executive 54 32 6 5 2 0 1 87 7 129
2017 Scientific and Professional 31 39 14 11 5 0 0 70 17 2753
2017 Administration and Foreign Services 34 36 13 11 6 0 0 70 16 1974
2017 Technical 35 34 13 12 5 1 0 69 18 227
2017 Administrative Support 35 36 16 7 5 0 0 72 13 489
2017 Operational 59 17 7 7 7 1 0 77 15 43
2017 Other occupational category 53 31 6 2 5 0 3 86 7 118
2014 Executive 42 41 7 7 3 0 1 84 10 167
2014 Scientific and Professional 24 40 17 12 7 0 0 64 19 2888
2014 Administration and Foreign Services 31 37 14 12 6 0 0 68 18 2281
2014 Technical 30 37 15 12 6 0 0 67 18 309
2014 Administrative Support 30 37 15 10 8 0 0 67 18 629
2014 Operational 34 54 6 2 4 0 0 88 6 60
2014 Other occupational category 36 44 11 5 0 4 1 83 5 86

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 63 29 6 2 1 0 0 92 2 127
2019 Scientific and Professional 44 40 10 5 2 0 0 84 7 2850
2019 Administration and Foreign Services 42 38 11 7 2 0 0 80 9 1850
2019 Technical 42 44 6 5 3 0 0 86 8 147
2019 Administrative Support 46 32 11 4 5 0 0 79 10 203
2019 Operational 50 19 19 0 13 0 0 69 13 16
2019 Other occupational category 43 42 8 5 2 0 0 85 7 180
2018 Executive 57 36 3 2 2 0 0 93 3 122
2018 Scientific and Professional 39 43 10 6 3 0 0 82 8 2347
2018 Administration and Foreign Services 39 39 12 6 4 0 0 78 10 1380
2018 Technical 40 44 11 5 1 0 0 83 6 124
2018 Administrative Support 46 34 11 6 4 0 0 80 10 168
2018 Operational 72 21 7 0 0 0 0 93 0 15
2018 Other occupational category 40 44 9 2 4 1 0 84 6 117
2017 Executive 59 36 2 1 2 0 0 95 2 129
2017 Scientific and Professional 40 41 10 5 3 0 0 81 9 2752
2017 Administration and Foreign Services 36 41 12 6 4 0 0 78 10 1974
2017 Technical 46 35 9 5 4 0 0 82 9 227
2017 Administrative Support 39 35 15 6 4 0 0 74 11 488
2017 Operational 67 28 4 0 0 1 0 96 0 43
2017 Other occupational category 50 32 6 5 5 1 0 83 11 118
2014 Executive 61 27 2 8 1 0 0 89 9 167
2014 Scientific and Professional 37 41 11 7 3 0 0 79 10 2888
2014 Administration and Foreign Services 36 40 12 7 4 0 0 76 11 2280
2014 Technical 44 44 8 2 1 0 0 88 4 309
2014 Administrative Support 37 38 12 6 6 0 0 76 13 631
2014 Operational 68 23 3 2 3 0 0 91 5 60
2014 Other occupational category 49 35 8 5 3 0 0 85 7 86

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 8 18 35 19 19 0 1 26 38 124
2019 Scientific and Professional 33 36 17 9 5 0 0 69 14 2829
2019 Administration and Foreign Services 39 33 17 7 4 0 0 72 11 1842
2019 Technical 57 30 10 1 1 0 1 88 2 146
2019 Administrative Support 58 27 10 2 2 0 1 86 5 203
2019 Operational 63 19 13 6 0 0 0 81 6 16
2019 Other occupational category 71 23 5 1 0 0 0 94 1 180
2018 Executive 10 18 23 22 26 0 2 28 48 125
2018 Scientific and Professional 33 34 17 10 5 0 1 67 15 2350
2018 Administration and Foreign Services 35 34 19 7 5 0 0 69 12 1386
2018 Technical 52 40 6 0 0 0 2 93 0 124
2018 Administrative Support 56 25 12 2 3 0 2 83 5 170
2018 Operational 51 42 7 0 0 0 0 93 0 15
2018 Other occupational category 63 28 5 2 0 0 1 92 2 117
2017 Executive 5 25 24 26 19 0 2 30 46 130
2017 Scientific and Professional 31 37 18 8 5 0 0 69 13 2763
2017 Administration and Foreign Services 34 37 16 8 4 0 1 72 12 1979
2017 Technical 41 40 11 3 2 0 2 83 6 228
2017 Administrative Support 47 36 10 4 2 1 0 84 6 488
2017 Operational 36 40 11 5 1 1 5 81 7 43
2017 Other occupational category 57 35 5 2 2 0 0 91 4 118
2014 Executive 7 30 23 21 16 0 3 38 38 168
2014 Scientific and Professional 30 39 19 7 5 0 0 69 12 2886
2014 Administration and Foreign Services 32 37 18 7 4 0 1 69 12 2282
2014 Technical 39 34 17 7 2 0 0 74 9 308
2014 Administrative Support 43 32 15 4 4 0 1 76 9 632
2014 Operational 51 29 11 6 2 0 1 81 8 60
2014 Other occupational category 59 25 6 2 7 0 2 85 9 86

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 6 21 40 27 6 0 0 32 28 127
2019 Scientific and Professional 9 22 38 21 7 1 1 29 32 2847
2019 Administration and Foreign Services 10 26 36 18 8 0 2 27 37 1847
2019 Technical 1 16 43 28 12 1 0 40 17 147
2019 Administrative Support 6 15 30 26 20 2 1 47 22 203
2019 Operational 7 7 27 13 33 7 7 54 15 15
2019 Other occupational category 2 15 31 28 22 1 1 51 17 179
2018 Executive 8 22 41 23 6 0 1 29 30 125
2018 Scientific and Professional 10 23 39 19 7 1 1 27 33 2346
2018 Administration and Foreign Services 11 28 34 17 8 1 1 25 40 1381
2018 Technical 6 14 32 30 16 1 1 47 20 125
2018 Administrative Support 5 14 33 28 16 2 3 46 20 170
2018 Operational 0 28 35 28 7 0 2 36 29 15
2018 Other occupational category 3 15 33 21 17 3 8 43 20 114
2017 Executive 6 30 39 16 6 0 2 23 37 130
2017 Scientific and Professional 11 23 38 18 7 1 2 26 35 2754
2017 Administration and Foreign Services 11 29 36 15 5 1 3 21 42 1966
2017 Technical 8 16 42 18 11 1 3 31 25 229
2017 Administrative Support 11 17 30 22 13 2 5 38 30 485
2017 Operational 4 17 28 21 19 1 10 45 24 43
2017 Other occupational category 5 15 31 24 22 1 3 48 20 117
2014 Executive 8 28 42 16 7 0 0 22 36 167
2014 Scientific and Professional 10 27 40 16 5 1 1 21 37 2876
2014 Administration and Foreign Services 14 31 36 12 5 0 2 18 45 2276
2014 Technical 6 24 36 24 8 0 2 33 30 306
2014 Administrative Support 10 24 35 18 8 1 3 27 36 631
2014 Operational 12 12 31 27 14 2 2 43 25 59
2014 Other occupational category 4 19 42 19 9 2 5 30 25 86

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 2 12 25 35 25 1 0 60 14 127
2019 Scientific and Professional 7 16 30 29 14 2 2 45 24 2837
2019 Administration and Foreign Services 9 17 30 25 16 2 2 42 27 1843
2019 Technical 7 12 25 36 16 4 0 54 19 146
2019 Administrative Support 6 10 25 26 28 5 2 57 17 200
2019 Operational 6 6 19 13 44 6 6 64 14 16
2019 Other occupational category 3 7 17 28 38 5 3 71 10 177
2018 Executive 2 10 23 40 24 0 1 64 12 124
2018 Scientific and Professional 8 15 31 29 13 2 2 43 25 2331
2018 Administration and Foreign Services 10 19 30 24 13 3 2 38 30 1376
2018 Technical 7 9 33 27 18 4 2 48 17 124
2018 Administrative Support 6 11 24 25 26 4 4 55 19 169
2018 Operational 7 14 35 28 7 7 2 38 23 15
2018 Other occupational category 2 10 12 24 36 6 10 71 14 114
2017 Executive 3 17 32 28 18 0 2 47 21 130
2017 Scientific and Professional 10 19 30 23 12 2 3 37 31 2747
2017 Administration and Foreign Services 11 19 31 22 10 3 4 35 32 1966
2017 Technical 9 17 24 23 18 3 7 45 29 226
2017 Administrative Support 13 14 26 20 16 5 6 41 30 483
2017 Operational 10 0 23 24 33 1 9 64 11 43
2017 Other occupational category 6 9 17 26 34 3 6 66 16 118
2014 Executive 7 21 35 27 9 1 0 36 29 168
2014 Scientific and Professional 12 20 33 22 9 2 2 32 34 2875
2014 Administration and Foreign Services 15 23 31 18 9 2 3 28 39 2270
2014 Technical 9 17 30 26 12 3 2 40 28 309
2014 Administrative Support 14 24 24 18 11 4 4 32 42 629
2014 Operational 10 11 18 28 25 2 5 58 23 59
2014 Other occupational category 4 16 20 26 24 6 3 55 23 85

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 14 20 37 18 11 0 0 29 34 126
2019 Scientific and Professional 17 24 32 17 8 1 2 25 42 2838
2019 Administration and Foreign Services 23 28 27 12 7 1 2 20 53 1841
2019 Technical 12 27 32 18 7 3 1 26 40 146
2019 Administrative Support 6 21 21 22 19 5 5 46 31 203
2019 Operational 7 13 7 13 27 20 13 60 30 15
2019 Other occupational category 9 13 24 20 24 6 4 48 25 180
2018 Executive 14 16 38 22 10 0 0 32 30 125
2018 Scientific and Professional 18 26 30 16 7 1 2 24 45 2337
2018 Administration and Foreign Services 25 25 28 12 6 1 2 19 52 1380
2018 Technical 11 23 36 12 11 2 5 25 37 123
2018 Administrative Support 6 18 29 20 18 2 7 42 26 167
2018 Operational 8 23 15 38 15 0 2 54 31 14
2018 Other occupational category 13 18 20 15 18 4 11 39 37 113
2017 Executive 11 25 36 20 5 0 1 26 37 130
2017 Scientific and Professional 20 26 29 14 7 2 3 22 48 2756
2017 Administration and Foreign Services 24 28 27 12 5 1 3 17 54 1968
2017 Technical 19 20 29 13 11 3 6 26 42 227
2017 Administrative Support 16 19 23 18 13 4 7 35 39 481
2017 Operational 17 10 36 6 21 8 2 30 31 43
2017 Other occupational category 13 21 21 11 23 5 6 38 38 116
2014 Executive 29 25 28 14 5 0 0 19 54 167
2014 Scientific and Professional 24 30 27 12 5 1 2 17 56 2875
2014 Administration and Foreign Services 32 29 24 9 3 1 2 13 62 2278
2014 Technical 23 28 24 14 6 2 3 21 54 308
2014 Administrative Support 20 24 25 15 7 3 6 24 48 623
2014 Operational 21 17 27 17 12 5 2 31 40 58
2014 Other occupational category 23 13 26 12 9 7 9 25 43 85

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 25 44 13 6 0 0 19 37 126
2019 Scientific and Professional 9 17 36 25 11 1 1 37 26 2834
2019 Administration and Foreign Services 10 19 33 23 12 1 2 36 30 1834
2019 Technical 1 5 21 46 24 1 2 72 6 147
2019 Administrative Support 3 5 23 30 33 3 6 68 8 200
2019 Operational 0 6 0 13 50 19 13 91 9 16
2019 Other occupational category 1 1 13 28 51 1 3 83 3 178
2018 Executive 15 20 43 17 4 0 1 21 35 123
2018 Scientific and Professional 10 19 34 24 10 1 1 35 30 2329
2018 Administration and Foreign Services 13 21 34 21 9 1 2 30 35 1372
2018 Technical 1 6 25 44 22 0 2 68 7 125
2018 Administrative Support 2 6 27 30 30 1 5 63 8 168
2018 Operational 0 7 21 35 35 0 2 71 7 15
2018 Other occupational category 3 8 10 30 38 2 8 76 12 113
2017 Executive 11 31 42 13 3 0 0 16 42 130
2017 Scientific and Professional 10 18 36 23 10 1 2 35 28 2745
2017 Administration and Foreign Services 15 20 33 22 7 1 3 30 35 1958
2017 Technical 4 8 28 34 19 2 5 57 13 226
2017 Administrative Support 7 9 23 31 21 3 7 57 18 476
2017 Operational 6 8 20 28 23 8 8 60 16 42
2017 Other occupational category 1 13 15 32 33 1 6 69 15 116
2014 Executive 16 27 42 13 2 0 0 15 43 168
2014 Scientific and Professional 9 20 37 25 7 1 2 33 30 2871
2014 Administration and Foreign Services 14 23 36 18 6 1 2 25 38 2268
2014 Technical 4 10 30 35 17 1 2 55 15 309
2014 Administrative Support 6 17 29 27 14 2 5 45 24 630
2014 Operational 5 11 27 30 21 2 4 54 17 59
2014 Other occupational category 0 3 21 36 34 1 5 74 3 86

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 9 31 33 15 10 1 0 25 41 127
2019 Scientific and Professional 13 21 30 21 11 1 2 33 36 2842
2019 Administration and Foreign Services 15 23 27 19 12 1 3 32 40 1843
2019 Technical 13 10 27 27 20 1 1 48 24 146
2019 Administrative Support 10 9 19 22 33 1 4 59 21 201
2019 Operational 6 6 19 19 38 0 13 64 14 16
2019 Other occupational category 3 8 13 24 46 3 4 74 12 180
2018 Executive 15 24 32 19 10 0 1 28 39 124
2018 Scientific and Professional 15 24 29 19 8 2 2 28 41 2337
2018 Administration and Foreign Services 19 24 29 17 7 1 2 25 45 1380
2018 Technical 7 18 36 18 19 0 2 38 25 124
2018 Administrative Support 8 14 24 27 21 2 4 51 23 169
2018 Operational 0 14 28 28 21 0 9 54 15 15
2018 Other occupational category 2 9 17 26 31 3 11 66 13 114
2017 Executive 14 32 39 12 4 0 0 15 46 130
2017 Scientific and Professional 19 25 28 16 8 2 3 25 46 2753
2017 Administration and Foreign Services 22 24 26 16 7 1 4 24 48 1967
2017 Technical 13 17 31 18 14 3 5 34 32 228
2017 Administrative Support 15 17 19 21 17 3 7 43 36 483
2017 Operational 4 11 29 24 17 6 8 48 17 43
2017 Other occupational category 4 13 15 25 33 4 5 64 19 117
2014 Executive 26 29 32 9 5 0 0 14 54 168
2014 Scientific and Professional 21 28 29 14 5 1 2 19 51 2877
2014 Administration and Foreign Services 26 27 26 12 6 1 2 19 55 2275
2014 Technical 19 19 30 19 10 1 2 30 39 307
2014 Administrative Support 21 22 26 15 9 2 5 25 47 628
2014 Operational 15 14 26 16 25 2 2 43 30 60
2014 Other occupational category 9 12 14 26 30 4 6 62 23 86

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 4 16 39 28 12 1 0 40 20 127
2019 Scientific and Professional 9 16 29 26 15 2 3 44 26 2834
2019 Administration and Foreign Services 13 20 29 21 12 2 2 35 34 1842
2019 Technical 10 13 22 31 18 4 2 52 24 145
2019 Administrative Support 9 16 24 18 25 5 2 47 27 202
2019 Operational 6 0 13 13 44 6 19 75 8 16
2019 Other occupational category 3 11 14 18 40 8 6 68 16 178
2018 Executive 4 14 38 26 18 1 1 44 18 125
2018 Scientific and Professional 10 16 27 28 13 3 3 44 28 2335
2018 Administration and Foreign Services 14 23 29 18 10 3 3 29 40 1375
2018 Technical 5 19 26 21 20 4 6 46 26 124
2018 Administrative Support 11 14 22 26 19 4 5 49 27 168
2018 Operational 7 7 14 35 35 0 2 71 14 15
2018 Other occupational category 1 5 16 17 35 14 12 71 8 114
2017 Executive 5 10 45 28 11 0 1 39 15 130
2017 Scientific and Professional 11 17 30 24 12 2 4 37 31 2754
2017 Administration and Foreign Services 15 22 30 19 8 2 5 28 40 1970
2017 Technical 10 12 27 20 20 2 9 45 25 227
2017 Administrative Support 14 17 23 19 16 5 7 39 35 483
2017 Operational 6 9 21 14 32 9 9 56 18 43
2017 Other occupational category 4 8 21 19 30 10 8 59 15 117
2014 Executive 4 15 40 27 14 0 1 41 19 168
2014 Scientific and Professional 10 16 28 29 11 2 4 42 28 2871
2014 Administration and Foreign Services 14 19 30 21 10 2 4 33 36 2280
2014 Technical 7 17 21 24 21 2 8 50 26 308
2014 Administrative Support 17 18 24 19 11 3 7 34 39 629
2014 Operational 6 3 16 27 44 2 2 75 9 58
2014 Other occupational category 7 9 17 26 27 9 6 61 19 85

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 12 29 31 19 9 1 0 28 41 126
2019 Scientific and Professional 13 22 35 18 9 2 2 28 36 2836
2019 Administration and Foreign Services 18 24 30 16 8 2 2 25 44 1840
2019 Technical 12 18 37 20 7 3 3 29 32 147
2019 Administrative Support 6 13 25 23 24 6 2 51 21 201
2019 Operational 6 6 19 25 38 0 6 67 13 16
2019 Other occupational category 6 11 23 22 28 6 4 56 19 179
2018 Executive 12 21 40 14 11 1 1 26 33 125
2018 Scientific and Professional 15 24 32 17 8 2 2 25 41 2340
2018 Administration and Foreign Services 20 23 33 14 6 3 2 21 45 1386
2018 Technical 12 18 34 19 9 3 6 31 32 125
2018 Administrative Support 4 14 30 20 20 4 7 46 20 168
2018 Operational 7 7 28 21 28 0 9 54 15 15
2018 Other occupational category 6 13 24 15 23 8 11 47 23 113
2017 Executive 11 23 46 13 5 0 2 19 34 130
2017 Scientific and Professional 17 24 32 14 7 3 3 22 44 2758
2017 Administration and Foreign Services 19 25 33 13 5 2 3 19 47 1968
2017 Technical 15 19 32 15 11 3 6 28 37 227
2017 Administrative Support 13 14 29 19 13 4 7 37 31 485
2017 Operational 9 11 38 10 21 9 2 34 22 43
2017 Other occupational category 5 14 34 17 20 6 4 41 22 117
2014 Executive 22 34 31 8 4 1 0 13 56 167
2014 Scientific and Professional 21 25 31 13 6 2 2 20 47 2879
2014 Administration and Foreign Services 24 27 30 11 5 2 2 16 53 2275
2014 Technical 18 27 22 15 8 4 6 25 50 308
2014 Administrative Support 14 25 28 15 8 3 7 26 44 630
2014 Operational 17 8 20 28 22 2 4 52 26 59
2014 Other occupational category 14 17 22 20 16 7 4 40 35 85

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 9 32 31 22 6 1 0 28 41 127
2019 Scientific and Professional 9 20 38 22 9 1 2 32 29 2843
2019 Administration and Foreign Services 9 19 35 23 12 1 1 36 28 1845
2019 Technical 4 9 37 31 16 1 2 48 13 147
2019 Administrative Support 6 14 30 24 21 2 2 48 21 201
2019 Operational 7 13 20 27 13 13 7 50 25 15
2019 Other occupational category 4 17 26 27 24 1 1 53 21 179
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 75 20 4 1 1 0 0 94 2 127
2019 Scientific and Professional 69 14 6 5 3 0 1 85 9 2842
2019 Administration and Foreign Services 69 16 6 5 3 0 1 86 8 1848
2019 Technical 61 15 7 4 7 1 5 80 12 147
2019 Administrative Support 75 10 7 2 1 2 2 89 4 203
2019 Operational 63 0 19 13 0 6 0 67 13 16
2019 Other occupational category 72 12 3 4 3 1 5 89 8 180
2017 Executive 75 19 3 1 2 0 1 95 2 130
2017 Scientific and Professional 70 14 6 5 3 0 2 86 8 2761
2017 Administration and Foreign Services 70 16 5 5 3 0 2 88 7 1977
2017 Technical 67 11 6 6 5 0 4 83 11 228
2017 Administrative Support 70 13 8 1 1 0 6 88 3 489
2017 Operational 60 17 5 10 0 1 6 84 11 43
2017 Other occupational category 72 11 3 4 5 0 5 87 9 118
2014 Executive 76 16 5 2 1 0 0 92 3 168
2014 Scientific and Professional 72 14 4 4 4 0 2 88 8 2886
2014 Administration and Foreign Services 70 16 5 4 3 0 2 87 7 2281
2014 Technical 68 14 6 3 5 1 3 86 8 308
2014 Administrative Support 68 13 7 3 2 0 7 87 5 632
2014 Operational 79 7 4 5 1 0 4 89 6 60
2014 Other occupational category 76 9 2 7 1 1 5 90 8 86

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 41 46 9 1 2 0 2 88 3 127
2019 Scientific and Professional 28 28 16 10 6 6 5 64 18 2841
2019 Administration and Foreign Services 33 28 15 9 6 5 4 66 17 1845
2019 Technical 30 27 12 12 8 8 3 63 23 147
2019 Administrative Support 35 26 17 10 6 3 2 65 17 203
2019 Operational 50 25 0 6 19 0 0 75 25 16
2019 Other occupational category 44 24 12 4 3 5 9 78 9 179
2018 Executive 51 34 7 4 0 2 2 88 4 124
2018 Scientific and Professional 22 29 18 10 7 9 5 60 19 2339
2018 Administration and Foreign Services 24 32 18 9 7 6 4 62 18 1379
2018 Technical 24 30 19 9 11 4 3 58 22 125
2018 Administrative Support 31 34 15 8 6 1 4 69 15 169
2018 Operational 35 28 35 0 0 0 2 64 0 15
2018 Other occupational category 32 25 9 3 2 14 15 80 7 117
2017 Executive 44 48 3 3 1 0 1 93 4 129
2017 Scientific and Professional 23 32 15 11 9 6 5 62 22 2764
2017 Administration and Foreign Services 29 31 15 10 9 4 3 64 20 1975
2017 Technical 26 26 16 16 10 4 2 55 28 228
2017 Administrative Support 24 26 19 12 10 4 4 56 24 488
2017 Operational 36 27 7 15 9 6 0 67 25 43
2017 Other occupational category 38 18 6 10 4 10 15 74 18 118
2014 Executive 51 39 3 2 4 1 0 91 6 168
2014 Scientific and Professional 26 32 14 11 9 5 4 64 21 2885
2014 Administration and Foreign Services 30 31 14 11 8 3 3 65 20 2281
2014 Technical 27 32 15 11 11 3 2 61 23 309
2014 Administrative Support 24 28 16 11 14 3 3 56 27 632
2014 Operational 37 41 9 4 5 2 2 81 10 60
2014 Other occupational category 43 19 12 7 1 6 12 75 10 86

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 65 29 2 3 1 0 0 94 4 127
2019 Scientific and Professional 47 29 9 9 5 1 0 77 14 2836
2019 Administration and Foreign Services 49 27 8 10 6 0 0 76 16 1849
2019 Technical 43 23 11 14 9 0 0 66 23 146
2019 Administrative Support 51 23 10 11 5 0 0 74 16 203
2019 Operational 50 19 6 6 19 0 0 69 25 16
2019 Other occupational category 61 25 4 5 3 2 0 87 8 180
2018 Executive 69 24 2 4 0 0 1 94 4 123
2018 Scientific and Professional 43 32 9 10 6 1 0 75 16 2335
2018 Administration and Foreign Services 44 29 8 9 8 1 0 74 18 1378
2018 Technical 37 34 8 15 6 0 0 71 21 124
2018 Administrative Support 48 29 7 10 6 1 0 78 16 167
2018 Operational 37 42 14 0 7 0 0 79 7 15
2018 Other occupational category 65 24 4 2 4 1 0 90 6 118
2017 Executive 71 24 2 3 1 0 0 95 4 130
2017 Scientific and Professional 41 30 9 10 7 1 0 73 18 2767
2017 Administration and Foreign Services 45 28 8 9 8 0 0 74 17 1973
2017 Technical 36 27 11 13 11 2 0 64 25 229
2017 Administrative Support 39 30 12 8 11 1 0 69 18 488
2017 Operational 55 17 7 16 2 3 0 73 19 43
2017 Other occupational category 63 23 5 6 3 0 0 86 9 118
2014 Executive 63 28 2 3 3 0 1 92 6 168
2014 Scientific and Professional 41 31 9 11 8 1 0 72 19 2884
2014 Administration and Foreign Services 45 28 9 11 8 1 0 73 18 2283
2014 Technical 36 33 13 11 5 1 0 70 17 309
2014 Administrative Support 35 29 11 12 11 1 0 65 24 631
2014 Operational 50 30 6 12 3 0 0 80 14 60
2014 Other occupational category 51 24 9 10 2 4 1 78 12 86

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 63 32 2 2 1 0 0 95 2 125
2019 Scientific and Professional 54 31 7 7 2 0 0 85 9 2840
2019 Administration and Foreign Services 52 32 6 7 4 0 0 84 10 1844
2019 Technical 51 30 5 10 3 0 0 82 13 146
2019 Administrative Support 57 25 6 9 3 0 0 82 12 201
2019 Operational 44 25 13 0 19 0 0 69 19 16
2019 Other occupational category 67 25 4 1 2 0 0 93 3 178
2018 Executive 64 31 2 2 1 0 0 94 3 124
2018 Scientific and Professional 50 34 7 6 2 0 0 85 8 2335
2018 Administration and Foreign Services 50 31 8 7 4 0 0 82 11 1375
2018 Technical 42 35 10 11 1 0 0 78 12 125
2018 Administrative Support 50 31 8 7 4 0 0 82 11 170
2018 Operational 44 42 7 0 7 0 0 86 7 15
2018 Other occupational category 81 13 3 2 1 0 0 94 3 117
2017 Executive 58 32 2 5 3 0 0 90 8 130
2017 Scientific and Professional 46 37 7 7 3 0 0 83 10 2762
2017 Administration and Foreign Services 44 35 7 8 5 0 0 80 13 1975
2017 Technical 38 37 10 11 4 0 0 75 15 229
2017 Administrative Support 38 34 10 11 6 0 0 73 17 489
2017 Operational 34 42 19 1 2 1 0 77 4 43
2017 Other occupational category 71 19 3 4 3 0 0 90 7 118
2014 Executive 60 32 3 4 2 0 0 91 6 168
2014 Scientific and Professional 43 38 8 8 3 0 0 81 11 2885
2014 Administration and Foreign Services 41 40 8 7 3 0 0 82 10 2281
2014 Technical 38 38 11 9 4 1 0 77 12 309
2014 Administrative Support 35 38 10 9 7 0 0 73 16 632
2014 Operational 44 31 11 8 6 0 0 75 13 59
2014 Other occupational category 62 23 11 3 0 0 0 85 3 86

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 69 26 3 1 1 0 0 95 2 127
2019 Scientific and Professional 48 35 9 5 2 1 0 84 7 2841
2019 Administration and Foreign Services 45 36 11 4 3 1 0 81 7 1847
2019 Technical 46 31 12 7 3 1 1 78 10 145
2019 Administrative Support 45 32 14 6 2 1 0 78 9 203
2019 Operational 44 25 13 6 13 0 0 69 19 16
2019 Other occupational category 63 27 6 3 1 1 0 90 4 180
2018 Executive 72 24 4 0 0 0 0 96 0 124
2018 Scientific and Professional 44 38 10 5 2 1 0 83 7 2339
2018 Administration and Foreign Services 41 38 11 5 3 1 0 80 8 1376
2018 Technical 40 40 10 4 5 1 0 81 9 125
2018 Administrative Support 41 36 14 4 4 1 0 78 8 169
2018 Operational 30 35 28 0 7 0 0 65 7 15
2018 Other occupational category 56 32 4 3 1 2 1 91 4 117
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 86 13 1 0 1 0 0 98 1 127
2019 Scientific and Professional 51 27 11 5 3 1 2 81 8 2843
2019 Administration and Foreign Services 53 24 13 3 3 1 3 80 6 1852
2019 Technical 37 29 13 7 3 1 8 74 12 147
2019 Administrative Support 40 24 17 4 4 1 8 71 10 201
2019 Operational 63 13 6 13 6 0 0 75 19 16
2019 Other occupational category 43 24 16 8 2 1 6 72 11 180

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 52 34 9 2 2 0 1 87 5 127
2019 Scientific and Professional 44 32 10 8 5 1 0 77 13 2847
2019 Administration and Foreign Services 48 31 10 6 5 0 1 79 11 1846
2019 Technical 41 33 10 7 7 1 0 75 14 147
2019 Administrative Support 51 24 15 6 2 0 1 76 9 202
2019 Operational 56 13 13 0 19 0 0 69 19 16
2019 Other occupational category 55 32 4 7 1 1 0 87 8 179
2018 Executive 54 34 6 3 2 0 2 89 5 124
2018 Scientific and Professional 40 36 10 8 4 1 1 77 13 2336
2018 Administration and Foreign Services 44 31 12 8 4 1 1 76 13 1371
2018 Technical 44 35 9 9 4 0 0 78 13 124
2018 Administrative Support 52 31 13 2 3 0 0 82 5 166
2018 Operational 58 21 14 0 7 0 0 79 7 15
2018 Other occupational category 43 40 9 4 2 0 2 85 6 117
2017 Executive 50 28 8 10 2 0 1 79 13 128
2017 Scientific and Professional 42 33 10 8 6 0 0 76 14 2766
2017 Administration and Foreign Services 44 32 10 8 5 1 0 76 13 1978
2017 Technical 42 36 10 6 6 0 0 79 11 229
2017 Administrative Support 44 27 14 7 7 0 1 72 14 491
2017 Operational 69 15 9 3 2 3 0 86 5 43
2017 Other occupational category 51 29 8 2 6 0 3 83 8 116
2014 Executive 51 32 5 5 7 0 0 83 12 168
2014 Scientific and Professional 38 35 11 9 5 1 0 74 15 2888
2014 Administration and Foreign Services 41 34 11 9 5 1 0 75 14 2282
2014 Technical 43 35 10 7 4 1 0 79 11 309
2014 Administrative Support 39 33 12 8 6 1 0 73 15 631
2014 Operational 63 18 8 8 3 0 0 81 11 60
2014 Other occupational category 51 34 6 7 2 1 0 85 9 86

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 59 29 7 2 2 0 2 90 3 127
2019 Scientific and Professional 53 26 10 6 4 1 1 80 10 2844
2019 Administration and Foreign Services 54 24 10 5 4 1 1 80 9 1851
2019 Technical 51 22 12 7 5 1 1 75 13 147
2019 Administrative Support 53 25 10 4 3 1 2 82 8 202
2019 Operational 60 7 13 0 20 0 0 67 20 15
2019 Other occupational category 65 21 6 4 2 1 1 88 6 180
2018 Executive 65 25 6 2 1 1 1 91 3 124
2018 Scientific and Professional 48 29 11 5 4 2 0 79 10 2332
2018 Administration and Foreign Services 49 27 11 6 4 2 0 78 10 1367
2018 Technical 53 28 7 4 5 2 0 83 9 124
2018 Administrative Support 53 29 13 2 3 0 0 82 5 165
2018 Operational 51 35 14 0 0 0 0 86 0 15
2018 Other occupational category 58 29 6 3 1 2 0 89 4 117
2017 Executive 63 21 5 7 3 0 1 84 10 129
2017 Scientific and Professional 48 28 11 7 5 2 1 77 12 2765
2017 Administration and Foreign Services 47 29 11 7 4 2 0 78 11 1974
2017 Technical 48 31 6 7 5 1 0 81 13 229
2017 Administrative Support 46 27 12 6 6 2 1 76 12 491
2017 Operational 68 16 9 4 1 3 0 86 5 43
2017 Other occupational category 59 24 9 4 2 0 2 85 6 116
2014 Executive 60 24 4 5 7 0 0 84 12 168
2014 Scientific and Professional 43 31 11 7 5 2 1 76 13 2886
2014 Administration and Foreign Services 45 30 12 6 6 2 0 76 12 2283
2014 Technical 43 29 12 7 6 2 1 74 13 309
2014 Administrative Support 41 28 15 6 6 2 1 72 13 632
2014 Operational 57 21 9 6 6 0 0 78 12 60
2014 Other occupational category 59 31 3 6 0 1 0 91 7 86

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 59 28 6 4 2 0 1 88 6 127
2019 Scientific and Professional 48 31 9 8 3 1 0 80 11 2833
2019 Administration and Foreign Services 50 28 9 7 5 0 1 79 12 1844
2019 Technical 49 28 9 8 5 1 0 77 14 147
2019 Administrative Support 55 22 11 6 4 0 1 78 10 202
2019 Operational 63 6 13 0 19 0 0 69 19 16
2019 Other occupational category 57 26 8 5 2 1 1 84 8 180
2018 Executive 65 23 4 4 2 0 2 90 6 124
2018 Scientific and Professional 47 31 9 8 4 1 0 79 12 2324
2018 Administration and Foreign Services 46 31 10 7 4 1 0 78 12 1366
2018 Technical 49 27 12 7 5 0 0 76 12 124
2018 Administrative Support 52 32 7 5 4 0 0 84 9 163
2018 Operational 44 42 7 7 0 0 0 86 7 15
2018 Other occupational category 53 33 5 4 3 0 1 87 7 116
2017 Executive 61 22 8 5 4 0 1 83 9 129
2017 Scientific and Professional 45 32 8 8 5 1 0 78 14 2762
2017 Administration and Foreign Services 45 31 9 9 5 1 0 77 14 1976
2017 Technical 42 35 6 10 5 1 0 78 15 229
2017 Administrative Support 44 28 12 7 7 1 1 74 14 491
2017 Operational 54 25 9 4 2 1 5 84 7 43
2017 Other occupational category 53 29 4 7 3 1 3 86 10 117
2014 Executive 60 27 4 4 5 0 0 88 8 168
2014 Scientific and Professional 40 35 9 9 6 1 0 76 15 2885
2014 Administration and Foreign Services 42 32 10 9 6 0 0 75 15 2281
2014 Technical 40 37 10 7 6 1 0 77 13 309
2014 Administrative Support 40 34 9 9 7 0 0 74 17 632
2014 Operational 55 24 6 7 8 0 0 79 15 60
2014 Other occupational category 53 27 9 7 2 1 1 82 9 86

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 86 12 1 0 0 0 1 99 0 125
2019 Scientific and Professional 80 10 3 2 1 1 2 93 3 2832
2019 Administration and Foreign Services 82 10 4 2 1 0 1 93 3 1837
2019 Technical 73 10 5 4 5 0 3 86 9 145
2019 Administrative Support 80 9 6 1 2 1 3 92 3 200
2019 Operational 81 0 19 0 0 0 0 81 0 16
2019 Other occupational category 85 8 4 0 0 0 4 96 0 180
2017 Executive 84 13 2 2 0 0 1 97 2 129
2017 Scientific and Professional 78 12 4 2 2 0 2 92 4 2763
2017 Administration and Foreign Services 78 13 3 2 2 0 1 92 5 1972
2017 Technical 76 12 2 3 2 0 4 92 6 229
2017 Administrative Support 79 11 4 1 1 0 4 94 2 490
2017 Operational 84 11 1 0 0 1 2 99 0 43
2017 Other occupational category 82 11 1 2 2 0 2 95 4 117
2014 Executive 79 15 1 2 2 0 0 95 5 168
2014 Scientific and Professional 79 11 4 2 2 0 2 92 4 2887
2014 Administration and Foreign Services 77 13 3 2 2 0 2 92 5 2280
2014 Technical 73 13 5 2 4 1 2 89 6 308
2014 Administrative Support 77 12 4 1 1 0 5 93 3 632
2014 Operational 87 5 4 2 0 0 2 94 2 59
2014 Other occupational category 85 7 5 3 1 0 0 92 3 86

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 61 24 2 6 1 0 6 91 7 126
2019 Scientific and Professional 64 20 6 4 3 2 2 87 7 2843
2019 Administration and Foreign Services 61 19 7 4 5 2 2 83 9 1853
2019 Technical 55 15 12 7 5 3 3 74 13 147
2019 Administrative Support 60 16 6 3 7 2 5 82 11 201
2019 Operational 44 6 13 13 6 0 19 62 23 16
2019 Other occupational category 72 12 5 1 3 2 5 90 5 180
2017 Executive 41 27 6 3 4 1 19 84 9 128
2017 Scientific and Professional 51 26 7 5 5 3 3 82 11 2759
2017 Administration and Foreign Services 52 24 7 5 5 3 3 82 11 1972
2017 Technical 50 19 8 7 9 4 4 75 16 229
2017 Administrative Support 45 23 10 6 8 4 5 75 14 489
2017 Operational 31 25 14 0 3 13 14 78 3 43
2017 Other occupational category 62 13 9 2 1 4 8 86 4 118
2014 Executive 45 25 7 4 5 1 14 81 10 168
2014 Scientific and Professional 50 23 8 6 6 4 3 79 13 2886
2014 Administration and Foreign Services 49 23 9 6 7 3 3 77 13 2283
2014 Technical 49 24 10 4 7 4 3 78 11 309
2014 Administrative Support 43 21 9 4 11 4 8 73 17 632
2014 Operational 41 20 12 2 3 10 11 78 6 60
2014 Other occupational category 60 14 5 3 2 0 16 88 6 86

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 65 24 6 4 1 1 1 90 5 127
2019 Scientific and Professional 64 20 8 3 3 1 0 85 6 2849
2019 Administration and Foreign Services 65 20 8 3 4 1 0 86 6 1854
2019 Technical 60 19 12 4 4 1 0 80 8 147
2019 Administrative Support 63 21 9 2 3 0 1 86 5 201
2019 Operational 56 13 13 6 13 0 0 69 19 16
2019 Other occupational category 78 15 5 1 2 0 0 93 3 180
2018 Executive 67 20 5 3 2 2 1 90 5 122
2018 Scientific and Professional 58 24 9 4 4 1 0 83 9 2330
2018 Administration and Foreign Services 59 21 10 4 5 1 0 81 8 1370
2018 Technical 60 26 6 4 4 0 0 85 8 124
2018 Administrative Support 61 21 11 2 3 1 1 84 5 165
2018 Operational 51 21 28 0 0 0 0 72 0 15
2018 Other occupational category 68 24 3 0 3 2 0 93 3 115
2017 Executive 60 23 6 7 2 1 1 84 9 130
2017 Scientific and Professional 56 24 9 4 5 2 0 81 9 2763
2017 Administration and Foreign Services 58 22 10 3 5 1 0 82 8 1975
2017 Technical 55 23 10 7 5 1 0 78 12 228
2017 Administrative Support 52 25 11 2 6 3 1 80 9 489
2017 Operational 55 20 20 0 2 3 0 77 3 43
2017 Other occupational category 71 17 3 2 5 1 2 90 7 118

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 60 31 3 4 2 0 1 91 6 127
2019 Scientific and Professional 54 27 8 7 4 0 0 81 11 2845
2019 Administration and Foreign Services 58 24 8 5 4 0 0 83 9 1854
2019 Technical 56 22 10 5 4 1 1 80 10 147
2019 Administrative Support 63 19 10 5 2 0 0 83 8 201
2019 Operational 56 19 6 6 13 0 0 75 19 16
2019 Other occupational category 61 31 4 3 2 0 0 91 5 180
2018 Executive 62 26 7 2 2 0 1 89 4 124
2018 Scientific and Professional 49 28 11 7 5 0 0 77 12 2335
2018 Administration and Foreign Services 52 26 10 7 5 1 0 78 12 1374
2018 Technical 52 29 8 7 3 0 0 81 10 124
2018 Administrative Support 59 24 10 3 4 0 1 84 7 167
2018 Operational 58 42 0 0 0 0 0 100 0 15
2018 Other occupational category 64 24 5 5 3 0 0 87 8 118
2017 Executive 61 20 6 9 2 0 1 82 12 130
2017 Scientific and Professional 50 27 10 7 6 0 0 77 13 2761
2017 Administration and Foreign Services 54 24 9 7 5 0 0 79 12 1970
2017 Technical 51 29 8 7 5 0 0 80 12 229
2017 Administrative Support 50 25 13 4 8 0 0 75 12 489
2017 Operational 59 22 14 1 2 1 0 82 4 43
2017 Other occupational category 61 22 7 7 3 0 1 83 10 118
2014 Executive 60 26 4 3 7 0 0 86 10 166
2014 Scientific and Professional 46 29 10 9 6 1 0 75 15 2887
2014 Administration and Foreign Services 50 27 9 7 6 0 0 78 13 2280
2014 Technical 49 32 9 6 4 0 0 80 10 309
2014 Administrative Support 47 27 13 7 7 0 0 74 13 630
2014 Operational 62 20 8 4 5 0 0 83 9 60
2014 Other occupational category 58 28 9 4 1 0 0 86 6 86

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 33 48 6 10 2 0 0 81 13 124
2019 Scientific and Professional 20 47 14 11 4 2 2 70 16 626
2019 Administration and Foreign Services 30 49 10 7 2 1 1 80 9 498
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 47 34 10 6 3 0 0 82 9 125
2019 Scientific and Professional 32 33 14 9 4 8 0 70 14 2841
2019 Administration and Foreign Services 32 35 15 9 5 5 0 70 14 1852
2019 Technical 30 29 18 8 5 9 1 65 14 146
2019 Administrative Support 43 27 17 5 3 4 0 74 9 203
2019 Operational 50 6 13 6 13 13 0 64 21 16
2019 Other occupational category 56 22 9 3 0 9 0 86 4 180
2018 Executive 53 27 9 6 3 1 0 81 10 124
2018 Scientific and Professional 29 30 17 9 5 10 0 66 15 2351
2018 Administration and Foreign Services 28 32 16 10 6 7 0 65 18 1380
2018 Technical 31 28 17 8 5 11 0 66 14 126
2018 Administrative Support 41 29 13 6 5 7 0 75 12 166
2018 Operational 44 21 35 0 0 0 0 65 0 15
2018 Other occupational category 52 23 5 1 5 11 2 87 7 118
2017 Executive 42 39 8 6 5 0 0 81 11 130
2017 Scientific and Professional 24 33 15 10 7 11 0 64 19 2766
2017 Administration and Foreign Services 26 33 17 10 8 6 0 63 19 1977
2017 Technical 28 26 17 11 5 12 0 62 18 229
2017 Administrative Support 30 29 18 9 6 7 1 64 16 490
2017 Operational 35 24 6 5 10 13 6 74 19 43
2017 Other occupational category 53 21 9 4 3 9 1 81 9 118
2014 Executive 40 42 8 6 3 2 0 83 9 168
2014 Scientific and Professional 21 32 19 10 6 12 0 60 18 2883
2014 Administration and Foreign Services 23 34 17 11 6 8 0 62 19 2281
2014 Technical 26 35 18 8 5 9 0 66 14 308
2014 Administrative Support 24 32 19 8 8 9 1 62 17 632
2014 Operational 42 21 17 6 4 7 3 69 11 60
2014 Other occupational category 43 22 10 6 4 14 1 76 12 86

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 50 35 7 6 2 0 0 85 8 124
2019 Scientific and Professional 27 35 17 12 6 3 0 64 18 2831
2019 Administration and Foreign Services 30 34 18 10 6 2 0 65 17 1848
2019 Technical 23 29 23 12 6 6 1 56 20 146
2019 Administrative Support 44 24 15 8 4 4 0 71 13 203
2019 Operational 50 13 19 0 13 6 0 67 13 16
2019 Other occupational category 52 26 9 4 3 7 0 84 7 179
2018 Executive 60 25 8 4 2 0 0 85 7 123
2018 Scientific and Professional 24 33 18 14 7 3 0 59 22 2341
2018 Administration and Foreign Services 26 33 18 13 7 2 0 61 21 1379
2018 Technical 24 33 22 12 6 2 0 59 19 126
2018 Administrative Support 40 30 11 9 5 5 0 73 15 167
2018 Operational 37 35 21 0 7 0 0 72 7 15
2018 Other occupational category 49 26 6 2 5 9 2 85 8 117
2017 Executive 42 38 10 5 5 0 0 80 10 130
2017 Scientific and Professional 20 34 18 15 9 3 0 55 26 2764
2017 Administration and Foreign Services 22 35 18 13 9 2 0 59 23 1974
2017 Technical 21 32 18 12 11 5 0 56 25 228
2017 Administrative Support 29 26 20 10 8 6 1 59 19 490
2017 Operational 43 20 6 9 7 9 6 74 18 43
2017 Other occupational category 54 24 7 5 6 4 0 81 11 117
2014 Executive 36 40 13 7 3 1 0 77 10 168
2014 Scientific and Professional 17 32 22 15 10 4 0 51 26 2883
2014 Administration and Foreign Services 20 34 20 14 10 2 0 55 24 2279
2014 Technical 20 29 24 15 7 5 0 51 24 306
2014 Administrative Support 23 29 20 12 11 5 1 55 25 631
2014 Operational 40 17 21 12 6 4 0 60 18 60
2014 Other occupational category 36 33 15 5 6 4 2 73 11 86

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 37 44 9 6 4 0 0 81 10 125
2019 Scientific and Professional 19 32 21 15 7 6 0 54 24 2829
2019 Administration and Foreign Services 20 32 20 15 7 5 0 55 24 1846
2019 Technical 16 29 23 12 8 10 1 52 23 146
2019 Administrative Support 34 27 21 10 3 5 1 64 14 203
2019 Operational 50 13 13 13 0 13 0 71 14 16
2019 Other occupational category 44 24 13 7 2 11 0 75 10 179
2018 Executive 41 40 7 9 2 0 1 82 11 123
2018 Scientific and Professional 16 30 21 18 8 6 0 50 28 2342
2018 Administration and Foreign Services 18 32 21 16 8 5 0 52 26 1375
2018 Technical 16 32 20 13 10 10 0 53 25 126
2018 Administrative Support 35 26 15 10 7 6 0 65 19 167
2018 Operational 9 56 21 0 7 7 0 70 8 15
2018 Other occupational category 37 22 12 3 5 17 4 74 11 116
2017 Executive 32 40 13 9 5 0 0 72 15 130
2017 Scientific and Professional 13 29 21 19 11 7 0 46 32 2765
2017 Administration and Foreign Services 15 32 20 17 10 5 0 50 29 1972
2017 Technical 16 31 19 13 11 10 0 52 27 229
2017 Administrative Support 23 25 22 12 9 9 1 53 23 489
2017 Operational 33 25 9 9 7 16 1 69 20 42
2017 Other occupational category 43 24 8 8 6 8 3 75 16 118
2014 Executive 20 44 19 14 4 1 0 64 17 168
2014 Scientific and Professional 11 27 23 20 11 7 0 41 34 2884
2014 Administration and Foreign Services 14 29 22 19 11 5 0 45 32 2281
2014 Technical 13 26 27 17 8 9 0 43 27 308
2014 Administrative Support 18 28 19 14 12 8 1 50 29 631
2014 Operational 34 14 27 10 11 4 0 49 22 60
2014 Other occupational category 30 27 12 11 7 12 2 66 21 86

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 33 48 8 7 4 0 0 81 11 125
2019 Scientific and Professional 17 32 21 18 9 3 0 50 28 2837
2019 Administration and Foreign Services 20 33 17 18 10 2 0 54 29 1850
2019 Technical 16 38 16 14 12 4 0 56 26 146
2019 Administrative Support 31 34 16 11 4 3 0 67 16 203
2019 Operational 50 6 19 6 13 6 0 60 20 16
2019 Other occupational category 41 26 13 8 2 11 0 74 11 179
2018 Executive 35 44 10 8 2 1 0 80 11 124
2018 Scientific and Professional 15 32 19 20 11 3 0 48 32 2345
2018 Administration and Foreign Services 16 32 17 21 10 3 0 50 33 1385
2018 Technical 17 29 21 18 11 3 0 48 30 126
2018 Administrative Support 35 30 12 11 10 3 0 67 21 165
2018 Operational 16 35 42 0 7 0 0 51 7 15
2018 Other occupational category 38 21 11 8 6 13 2 70 17 117
2017 Executive 34 42 11 7 6 0 0 76 13 130
2017 Scientific and Professional 13 32 18 20 13 4 0 47 35 2764
2017 Administration and Foreign Services 16 31 20 18 12 3 0 49 31 1976
2017 Technical 16 30 20 19 11 5 0 48 32 229
2017 Administrative Support 24 26 16 13 14 7 1 54 29 490
2017 Operational 24 37 10 4 13 13 0 70 19 42
2017 Other occupational category 43 23 10 10 5 8 1 73 16 118
2014 Executive 29 46 13 9 3 0 0 75 12 167
2014 Scientific and Professional 11 29 20 22 14 3 0 42 37 2884
2014 Administration and Foreign Services 15 31 18 20 14 2 0 47 34 2278
2014 Technical 12 36 18 20 9 5 0 51 31 308
2014 Administrative Support 18 29 18 16 13 5 1 50 31 632
2014 Operational 31 17 21 16 9 6 0 51 27 60
2014 Other occupational category 28 36 14 5 5 9 2 73 12 85

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 43 40 13 5 0 0 0 83 5 127
2019 Scientific and Professional 45 28 14 4 2 7 1 78 7 2851
2019 Administration and Foreign Services 50 25 14 4 2 4 1 79 6 1853
2019 Technical 41 28 11 5 3 10 2 78 9 147
2019 Administrative Support 52 20 9 4 3 9 2 82 8 202
2019 Operational 38 19 0 13 13 19 0 69 31 16
2019 Other occupational category 49 21 11 4 1 14 1 81 6 179
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 41 44 9 6 0 0 0 85 6 127
2019 Scientific and Professional 25 45 17 9 2 2 0 71 11 2846
2019 Administration and Foreign Services 30 41 18 8 3 1 0 72 10 1850
2019 Technical 19 49 16 7 3 5 0 71 11 147
2019 Administrative Support 38 39 14 3 2 3 0 79 6 202
2019 Operational 44 19 19 13 0 6 0 67 13 16
2019 Other occupational category 37 41 12 5 1 3 0 81 7 180
2018 Executive 47 43 8 2 0 0 0 90 2 125
2018 Scientific and Professional 23 45 18 10 3 1 0 69 13 2331
2018 Administration and Foreign Services 26 42 18 9 3 2 0 70 12 1381
2018 Technical 21 46 21 6 4 2 0 69 10 126
2018 Administrative Support 38 33 17 7 3 2 0 72 10 168
2018 Operational 44 14 35 0 7 0 0 58 7 15
2018 Other occupational category 40 37 11 8 4 0 0 77 12 116
2017 Executive 44 42 12 2 1 0 0 85 3 130
2017 Scientific and Professional 23 43 17 11 5 1 0 67 16 2758
2017 Administration and Foreign Services 27 43 16 9 4 1 0 71 13 1974
2017 Technical 23 43 19 9 5 2 0 67 14 229
2017 Administrative Support 30 35 18 7 7 3 0 67 14 491
2017 Operational 44 25 12 1 11 6 0 74 13 43
2017 Other occupational category 43 40 9 4 2 3 0 85 6 118
2014 Executive 39 43 11 5 1 1 0 82 7 168
2014 Scientific and Professional 21 42 19 11 5 2 0 64 16 2886
2014 Administration and Foreign Services 24 42 19 9 4 2 0 67 13 2281
2014 Technical 21 45 20 7 4 2 0 67 12 308
2014 Administrative Support 24 40 18 6 6 4 1 67 13 632
2014 Operational 42 32 14 5 3 4 0 76 9 60
2014 Other occupational category 28 46 10 8 0 8 0 81 9 86

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 26 43 20 9 2 1 0 69 11 124
2019 Scientific and Professional 13 34 23 19 7 4 0 49 27 2832
2019 Administration and Foreign Services 16 36 23 17 6 3 0 53 23 1842
2019 Technical 14 39 27 11 4 5 0 55 16 146
2019 Administrative Support 27 36 13 11 7 4 1 66 19 201
2019 Operational 44 19 13 19 0 6 0 67 20 16
2019 Other occupational category 30 33 19 9 2 8 0 68 11 180

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Executive 57 33 7 2 0 0 0 90 2 126
2019 Scientific and Professional 28 38 16 10 4 3 2 69 15 2833
2019 Administration and Foreign Services 34 37 14 8 4 2 1 73 13 1854
2019 Technical 22 36 15 11 7 5 3 64 20 147
2019 Administrative Support 36 32 12 12 2 4 2