2019 Public Service Employee Survey Results for Health Canada by Question 90. Are you currently a shift worker?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	49	3	5	1	0	91	6	99
2019	Non-shift worker	42	44	3	9	2	0	85	11	5232
2017	Shift worker	32	35	7	16	9	0	68	25	160
2017	Non-shift worker	32	48	5	11	4	0	80	15	5832
2014	Shift worker	27	50	5	12	4	1	79	16	171
2014	Non-shift worker	29	49	5	13	5	0	78	17	6457
2011	Shift worker	39	44	8	8	1	0	83	8	210
2011	Non-shift worker	36	47	4	10	3	0	84	13	7070
2008	Shift worker	38	45	5	8	4	0	83	12	198
2008	Non-shift worker	41	45	3	9	3	0	85	11	6586

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	23	5	10	2	0	0	83	12	99
2019	Non-shift worker	68	17	5	6	3	0	1	86	9	5222
2017	Shift worker	56	19	7	13	5	0	0	75	18	160
2017	Non-shift worker	67	17	5	6	3	0	1	85	10	5822
2014	Shift worker	52	20	7	13	5	0	1	74	19	171
2014	Non-shift worker	65	18	5	6	4	0	1	85	10	6452
2011	Shift worker	55	19	8	10	5	0	2	76	15	210
2011	Non-shift worker	69	16	4	6	4	0	1	86	10	7068
2008	Shift worker	46	17	7	18	10	1	0	64	29	198
2008	Non-shift worker	69	16	4	6	4	0	1	86	10	6575

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	29	5	6	2	0	88	7	98
2019	Non-shift worker	44	34	6	11	5	0	78	15	5225
2017	Shift worker	35	36	12	10	7	0	71	17	159
2017	Non-shift worker	38	35	7	12	7	0	73	20	5830
2014	Shift worker	39	37	6	8	9	1	77	17	171
2014	Non-shift worker	37	34	7	13	8	0	71	21	6450
2011	Shift worker	39	41	11	6	3	0	81	8	211
2011	Non-shift worker	42	36	8	9	5	0	78	14	7063

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	47	8	10	3	0	0	79	13	99
2019	Non-shift worker	31	39	12	13	4	0	0	71	18	5212
2018	Shift worker	35	44	8	10	2	0	1	80	12	79
2018	Non-shift worker	27	44	11	12	4	0	1	72	17	4270
2017	Shift worker	29	33	11	13	13	1	0	62	27	160
2017	Non-shift worker	27	40	12	14	7	0	0	67	21	5827
2014	Shift worker	18	40	13	16	10	0	2	60	27	169
2014	Non-shift worker	22	39	13	17	8	0	0	62	25	6455
2011	Shift worker	21	43	19	10	6	0	2	65	16	213
2011	Non-shift worker	27	40	12	13	6	0	1	68	20	7069
2008	Shift worker	27	45	10	12	5	0	1	73	17	199
2008	Non-shift worker	29	42	12	11	5	0	1	72	16	6580

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	29	13	3	2	82	5	98
2019	Non-shift worker	49	34	8	6	2	83	8	5198
2017	Shift worker	40	34	12	9	6	73	15	159
2017	Non-shift worker	46	37	8	7	2	83	9	5811
2014	Shift worker	33	47	9	7	4	80	11	171
2014	Non-shift worker	41	38	10	7	3	80	10	6453

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	23	15	2	2	1	0	81	4	98
2019	Non-shift worker	50	30	9	6	4	0	0	80	11	5216
2018	Shift worker	50	33	10	5	1	0	1	84	7	79
2018	Non-shift worker	47	32	9	7	4	0	0	80	11	4266
2017	Shift worker	35	21	19	10	15	0	0	56	25	160
2017	Non-shift worker	45	32	9	8	6	0	0	77	14	5820
2014	Shift worker	37	29	19	6	7	0	1	67	13	171
2014	Non-shift worker	38	35	11	9	6	0	0	74	16	6451
2011	Shift worker	37	34	15	9	3	0	1	72	12	209
2011	Non-shift worker	43	34	9	8	5	0	0	78	13	7074

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	43	35	15	5	1	1	79	6	97
2019	Non-shift worker	39	40	11	7	4	0	78	11	5227
2018	Shift worker	38	53	2	6	1	1	91	7	79
2018	Non-shift worker	36	42	11	7	4	0	78	11	4259
2017	Shift worker	45	30	16	3	5	0	76	8	160
2017	Non-shift worker	34	43	10	8	5	0	77	13	5828
2014	Shift worker	33	45	11	6	5	0	78	11	170
2014	Non-shift worker	29	45	11	10	6	0	74	15	6454
2011	Shift worker	37	46	9	5	3	0	83	8	211
2011	Non-shift worker	34	40	12	8	5	0	75	13	7054
2008	Shift worker	37	38	14	5	6	0	76	11	197
2008	Non-shift worker	37	40	11	8	4	0	77	12	6544

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	35	43	7	9	7	0	78	15	99
2019	Non-shift worker	32	37	13	11	6	0	69	18	5228
2018	Shift worker	35	45	11	3	5	1	80	9	78
2018	Non-shift worker	31	34	15	11	7	0	66	19	4271
2017	Shift worker	31	26	16	9	16	0	58	26	160
2017	Non-shift worker	27	36	15	12	9	0	64	21	5830
2014	Shift worker	19	41	13	17	8	2	61	26	170
2014	Non-shift worker	23	36	16	14	10	0	59	25	6455
2011	Shift worker	25	36	20	12	7	0	61	19	213
2011	Non-shift worker	24	38	15	14	10	0	62	23	7074

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	36	47	12	4	2	0	83	5	99
2019	Non-shift worker	37	41	10	8	3	0	79	11	5202
2018	Shift worker	38	47	11	2	1	1	86	3	79
2018	Non-shift worker	36	40	11	9	4	0	76	13	4271
2017	Shift worker	38	38	16	4	3	0	77	7	159
2017	Non-shift worker	33	42	10	10	5	0	75	15	5823

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	37	10	6	1	0	0	82	8	99
2019	Non-shift worker	47	38	8	5	2	0	0	86	6	5205
2018	Shift worker	51	41	6	2	1	0	0	91	3	80
2018	Non-shift worker	48	38	7	4	2	0	0	87	6	4278
2017	Shift worker	41	37	11	6	4	0	1	79	10	160
2017	Non-shift worker	42	40	9	5	3	1	0	83	9	5821
2014	Shift worker	44	34	13	7	2	0	0	78	9	170
2014	Non-shift worker	38	42	11	5	3	0	0	80	9	6452
2011	Shift worker	38	43	10	5	3	0	0	82	8	211
2011	Non-shift worker	40	41	10	6	3	1	0	81	9	7070
2008	Shift worker	37	40	14	5	3	0	0	77	8	199
2008	Non-shift worker	43	38	9	5	3	0	0	82	9	6579

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	34	11	6	7	0	76	13	99
2019	Non-shift worker	36	37	12	10	5	0	73	15	5215
2018	Shift worker	31	52	9	5	2	1	84	7	80
2018	Non-shift worker	35	36	12	9	6	0	72	16	4276
2017	Shift worker	32	32	17	7	12	0	64	19	158
2017	Non-shift worker	31	37	12	11	8	0	69	19	5820

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	27	11	4	2	1	82	6	99
2019	Non-shift worker	53	32	9	3	2	0	86	5	5203
2018	Shift worker	54	40	2	3	1	0	93	4	80
2018	Non-shift worker	50	35	10	3	2	0	85	5	4251
2017	Shift worker	61	31	5	0	3	0	92	3	157
2017	Non-shift worker	52	35	9	3	2	0	86	5	5818
2014	Shift worker	61	27	9	1	0	1	89	2	170
2014	Non-shift worker	59	30	7	3	1	0	89	4	6451
2011	Shift worker	61	30	6	2	1	0	91	3	212
2011	Non-shift worker	58	31	7	3	1	0	89	4	7071

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	34	35	17	4	8	0	2	70	12	97
2019	Non-shift worker	34	40	12	9	5	0	0	74	14	5204
2018	Shift worker	27	44	17	7	3	1	0	72	11	79
2018	Non-shift worker	31	40	13	10	5	0	0	72	15	4264
2017	Shift worker	29	32	15	7	16	1	0	62	23	159
2017	Non-shift worker	31	41	11	10	6	0	0	73	16	5811
2014	Shift worker	19	46	15	12	7	0	0	66	19	171
2014	Non-shift worker	22	43	13	14	9	0	0	65	22	6458
2011	Shift worker	27	42	15	9	7	0	0	69	16	212
2011	Non-shift worker	32	40	11	10	6	0	0	73	16	7064

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	43	28	16	7	6	0	1	71	13	99
2019	Non-shift worker	37	35	15	8	5	0	0	72	12	5221
2018	Shift worker	31	49	15	2	3	0	0	80	5	79
2018	Non-shift worker	36	34	15	10	5	0	0	70	15	4244
2017	Shift worker	30	28	19	13	10	1	0	58	23	160
2017	Non-shift worker	35	35	14	10	6	0	0	70	16	5820
2014	Shift worker	30	35	19	11	5	0	0	65	16	171
2014	Non-shift worker	29	37	15	12	8	0	0	66	19	6457

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	41	37	13	4	4	0	0	79	8	98
2019	Non-shift worker	35	40	13	8	3	0	1	75	12	5148
2018	Shift worker	34	51	4	9	2	0	0	85	11	80
2018	Non-shift worker	34	36	15	10	5	0	0	70	15	4265
2017	Shift worker	33	31	16	8	13	0	0	64	20	160
2017	Non-shift worker	34	36	13	10	5	0	0	71	16	5810
2014	Shift worker	22	48	13	9	5	1	0	72	14	171
2014	Non-shift worker	28	39	15	11	7	0	0	67	18	6452
2011	Shift worker	33	39	11	10	4	0	3	74	14	211
2011	Non-shift worker	36	40	12	7	4	1	0	77	11	7056

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	37	5	3	4	88	7	99
2019	Non-shift worker	44	38	10	6	2	82	8	5232
2018	Shift worker	50	43	2	4	1	93	4	79
2018	Non-shift worker	40	41	11	5	3	81	9	4274
2017	Shift worker	51	32	8	3	5	83	9	158
2017	Non-shift worker	40	40	11	6	4	80	9	5806
2014	Shift worker	47	33	11	5	4	79	9	171
2014	Non-shift worker	38	40	11	7	4	78	11	6453
2011	Shift worker	42	42	9	6	0	85	7	210
2011	Non-shift worker	41	40	9	6	3	81	9	7072
2008	Shift worker	42	41	8	8	2	83	10	199
2008	Non-shift worker	43	40	8	7	3	83	9	6581

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	26	13	3	0	1	85	3	98
2019	Non-shift worker	38	33	17	7	4	0	71	12	5198
2018	Shift worker	63	24	5	3	2	3	90	5	80
2018	Non-shift worker	37	33	17	8	5	1	70	13	4287
2017	Shift worker	37	25	16	11	6	4	65	18	160
2017	Non-shift worker	34	37	16	8	4	1	72	12	5827
2014	Shift worker	50	27	14	5	4	0	77	9	171
2014	Non-shift worker	32	37	18	7	5	1	69	12	6455
2011	Shift worker	45	32	16	3	4	0	78	7	212
2011	Non-shift worker	34	35	18	7	5	0	69	12	7070
2008	Shift worker	33	37	16	8	4	1	71	13	198
2008	Non-shift worker	27	34	22	10	7	0	61	17	6574

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	5	17	38	21	16	1	2	39	23	97
2019	Non-shift worker	9	23	37	21	9	1	1	31	32	5226
2018	Shift worker	5	18	26	18	14	8	11	40	28	79
2018	Non-shift worker	9	23	36	20	9	1	2	29	34	4277
2017	Shift worker	10	21	29	21	15	1	2	38	32	159
2017	Non-shift worker	11	24	37	17	7	1	3	26	36	5802
2014	Shift worker	12	23	38	18	5	2	3	24	36	171
2014	Non-shift worker	11	28	38	16	6	1	2	22	40	6432
2011	Shift worker	8	27	33	18	10	1	3	29	37	213
2011	Non-shift worker	12	26	36	17	6	1	2	24	39	7064
2008	Shift worker	15	23	37	14	6	2	3	21	40	198
2008	Non-shift worker	11	27	37	16	6	1	2	22	40	6566

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	5	14	15	22	37	6	2	63	20	96
2019	Non-shift worker	8	15	29	27	16	2	2	46	24	5208
2018	Shift worker	4	12	11	25	28	7	13	67	20	78
2018	Non-shift worker	8	16	29	26	15	3	2	44	25	4253
2017	Shift worker	18	16	25	17	19	3	4	38	36	158
2017	Non-shift worker	10	18	30	23	13	2	4	38	30	5789
2014	Shift worker	11	21	28	18	14	4	4	35	35	170
2014	Non-shift worker	13	22	31	21	9	2	2	31	36	6427
2011	Shift worker	10	12	30	23	16	5	5	43	24	213
2011	Non-shift worker	12	19	29	23	12	3	3	37	33	7042
2008	Shift worker	12	19	26	21	14	3	4	38	34	198
2008	Non-shift worker	13	20	30	21	11	2	2	34	35	6557

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	6	21	18	27	19	5	5	51	29	97
2019	Non-shift worker	18	25	29	16	9	2	2	25	44	5214
2018	Shift worker	11	18	20	14	17	6	15	38	36	78
2018	Non-shift worker	19	25	29	15	8	2	3	24	46	4259
2017	Shift worker	17	23	25	11	15	5	4	29	44	159
2017	Non-shift worker	21	25	28	14	7	2	3	22	49	5797
2014	Shift worker	25	23	27	13	6	3	3	20	51	169
2014	Non-shift worker	27	28	25	11	5	2	2	17	57	6428
2011	Shift worker	12	22	33	16	9	3	5	27	37	213
2011	Non-shift worker	20	26	29	14	6	1	3	21	49	7048
2008	Shift worker	17	20	28	17	10	3	6	29	41	197
2008	Non-shift worker	19	26	30	14	6	2	3	22	47	6548

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	2	6	21	21	44	5	2	69	8	95
2019	Non-shift worker	9	17	33	25	14	1	2	40	26	5198
2018	Shift worker	3	8	13	28	30	4	13	71	14	78
2018	Non-shift worker	10	18	33	24	13	1	2	38	29	4244
2017	Shift worker	9	15	25	22	20	5	5	46	26	157
2017	Non-shift worker	11	18	33	24	11	1	3	36	29	5773
2014	Shift worker	8	18	27	24	13	4	6	41	29	171
2014	Non-shift worker	11	20	35	23	8	1	2	32	31	6422
2011	Shift worker	7	13	29	28	15	2	6	47	22	212
2011	Non-shift worker	10	18	34	24	10	1	3	36	29	7044
2008	Shift worker	7	19	24	23	17	2	8	45	29	196
2008	Non-shift worker	10	19	34	24	9	1	2	35	30	6551

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	3	13	14	27	38	4	2	68	17	97
2019	Non-shift worker	13	21	28	20	14	1	3	36	36	5216
2018	Shift worker	6	16	10	26	19	7	16	58	29	79
2018	Non-shift worker	15	23	29	19	11	2	3	31	39	4263
2017	Shift worker	13	20	24	15	14	8	5	34	39	157
2017	Non-shift worker	19	23	27	17	9	2	4	27	44	5800
2014	Shift worker	20	22	25	13	15	2	4	29	45	169
2014	Non-shift worker	23	26	27	14	6	1	2	21	51	6435
2011	Shift worker	11	21	29	23	11	3	3	36	33	212
2011	Non-shift worker	16	23	30	17	9	1	3	28	41	7049
2008	Shift worker	9	20	23	23	18	2	6	44	31	198
2008	Non-shift worker	15	23	29	19	10	2	3	30	40	6555

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	3	11	15	28	31	9	2	67	17	96
2019	Non-shift worker	10	17	29	23	16	2	3	41	29	5209
2018	Shift worker	4	13	10	23	21	14	16	63	23	79
2018	Non-shift worker	11	18	27	24	14	4	3	40	31	4254
2017	Shift worker	22	17	24	14	11	6	6	29	44	158
2017	Non-shift worker	12	18	29	21	12	3	5	36	33	5800
2014	Shift worker	13	18	24	22	16	3	4	41	33	170
2014	Non-shift worker	12	17	28	25	12	2	4	39	31	6429
2011	Shift worker	12	17	24	17	18	7	4	39	33	213
2011	Non-shift worker	12	18	28	23	12	2	5	38	32	7047
2008	Shift worker	17	23	18	16	13	7	6	34	45	198
2008	Non-shift worker	16	23	29	18	9	2	4	28	41	6564

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	2	16	25	27	24	3	3	54	19	96
2019	Non-shift worker	14	22	32	17	10	2	2	29	38	5207
2018	Shift worker	3	10	18	22	15	14	17	54	19	79
2018	Non-shift worker	15	23	32	16	9	3	3	26	40	4271
2017	Shift worker	17	19	30	12	11	6	5	26	40	158
2017	Non-shift worker	17	23	33	14	7	2	3	23	42	5803
2014	Shift worker	17	20	23	18	12	3	6	33	41	170
2014	Non-shift worker	21	26	30	12	6	2	3	19	49	6434

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	2	16	22	25	30	3	2	57	19	96
2019	Non-shift worker	8	19	36	23	11	1	2	35	28	5219

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	14	8	11	6	0	3	75	17	99
2019	Non-shift worker	70	15	6	5	3	0	1	86	8	5222
2017	Shift worker	63	12	5	12	4	1	3	78	16	158
2017	Non-shift worker	70	15	6	4	3	0	3	87	7	5826
2014	Shift worker	68	14	6	7	3	0	2	84	10	171
2014	Non-shift worker	71	14	5	4	3	0	3	88	7	6453
2011	Shift worker	55	20	8	10	5	1	2	77	15	213
2011	Non-shift worker	69	14	6	5	3	0	3	86	8	7057
2008	Shift worker	48	20	6	11	9	1	6	73	21	198
2008	Non-shift worker	68	13	5	5	4	1	5	85	9	6574

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	37	20	18	7	6	4	8	65	15	99
2019	Non-shift worker	31	29	15	9	6	6	4	66	17	5217
2018	Shift worker	36	31	12	4	4	11	4	78	9	80
2018	Non-shift worker	25	30	17	9	7	7	5	63	18	4269
2017	Shift worker	23	24	20	13	10	6	3	53	25	159
2017	Non-shift worker	26	31	14	11	9	5	4	63	21	5824
2014	Shift worker	24	33	14	10	11	3	4	62	24	171
2014	Non-shift worker	29	31	14	11	9	4	3	64	21	6453

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	23	7	8	5	0	0	81	13	99
2019	Non-shift worker	48	28	8	9	5	1	0	77	15	5215
2018	Shift worker	61	29	3	5	2	0	0	90	7	79
2018	Non-shift worker	45	30	8	9	7	1	0	76	16	4263
2017	Shift worker	35	26	13	16	8	1	0	62	25	159
2017	Non-shift worker	44	29	9	10	8	1	0	74	18	5826
2014	Shift worker	35	31	14	14	5	0	1	67	19	171
2014	Non-shift worker	42	29	9	11	8	1	0	72	19	6453

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	23	13	6	1	0	80	7	99
2019	Non-shift worker	54	31	6	6	3	0	85	9	5209
2018	Shift worker	76	15	6	3	0	0	91	3	80
2018	Non-shift worker	52	32	7	6	3	0	84	9	4262
2017	Shift worker	36	33	16	10	4	1	70	14	160
2017	Non-shift worker	45	36	7	8	4	0	81	12	5822
2014	Shift worker	35	41	15	5	4	0	76	9	171
2014	Non-shift worker	42	38	8	8	4	0	80	12	6452

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	50	34	10	2	2	0	1	85	4	99
2019	Non-shift worker	47	35	10	5	2	1	0	83	7	5218
2018	Shift worker	53	37	5	1	1	3	0	93	2	80
2018	Non-shift worker	44	37	10	5	3	1	0	82	8	4265

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	18	22	9	2	3	5	64	13	98
2019	Non-shift worker	51	26	12	4	3	1	3	80	7	5227

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	24	17	4	7	1	1	72	11	98
2019	Non-shift worker	46	31	10	7	4	1	1	78	11	5224
2018	Shift worker	45	37	5	6	3	1	3	85	10	78
2018	Non-shift worker	42	34	11	8	4	1	1	77	12	4253
2017	Shift worker	42	27	15	6	8	1	1	70	14	160
2017	Non-shift worker	44	32	10	7	6	1	1	76	13	5829
2014	Shift worker	43	26	17	10	3	0	0	70	13	171
2014	Non-shift worker	40	34	11	9	5	1	0	75	14	6455
2011	Shift worker	33	39	14	6	6	0	1	73	12	213
2011	Non-shift worker	37	35	11	10	7	0	0	72	17	7059
2008	Shift worker	34	38	13	8	7	0	0	71	16	199
2008	Non-shift worker	33	35	12	11	8	1	1	68	19	6583

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	22	12	3	5	2	0	80	8	97
2019	Non-shift worker	54	25	10	6	4	1	1	80	10	5229
2018	Shift worker	56	28	10	0	4	1	0	85	4	78
2018	Non-shift worker	50	29	11	5	4	2	0	80	9	4245
2017	Shift worker	42	30	13	8	5	1	2	74	13	158
2017	Non-shift worker	48	28	10	7	4	2	1	78	11	5826
2014	Shift worker	46	30	9	7	6	1	1	77	13	170
2014	Non-shift worker	44	30	12	7	5	2	0	75	13	6454
2011	Shift worker	40	34	15	6	3	2	0	76	9	211
2011	Non-shift worker	42	30	12	8	6	2	1	74	14	7070
2008	Shift worker	39	35	11	7	4	4	0	77	11	199
2008	Non-shift worker	40	30	12	9	7	2	0	72	16	6578

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	25	10	4	5	2	1	80	9	98
2019	Non-shift worker	49	29	9	7	4	1	1	79	11	5209
2018	Shift worker	49	40	6	2	3	0	0	89	5	76
2018	Non-shift worker	48	31	9	8	4	1	0	79	12	4233
2017	Shift worker	38	34	10	7	5	0	6	76	13	160
2017	Non-shift worker	45	31	9	8	5	1	0	78	14	5824
2014	Shift worker	42	31	11	9	7	0	0	73	16	171
2014	Non-shift worker	41	33	9	9	6	1	0	75	15	6451
2011	Shift worker	37	35	15	8	4	0	0	73	12	213
2011	Non-shift worker	40	33	10	10	6	1	0	74	16	7061
2008	Shift worker	42	31	11	8	8	0	0	73	15	199
2008	Non-shift worker	37	33	10	10	8	1	0	71	19	6578

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	75	8	10	4	0	0	3	85	4	99
2019	Non-shift worker	81	10	4	2	1	0	2	93	3	5195
2017	Shift worker	73	14	4	3	1	0	4	91	5	159
2017	Non-shift worker	78	12	4	2	2	0	2	92	4	5821
2014	Shift worker	82	11	2	2	3	0	0	93	5	170
2014	Non-shift worker	78	12	4	2	2	0	2	92	4	6453
2011	Shift worker	73	16	3	3	3	1	2	91	6	213
2011	Non-shift worker	77	11	4	2	2	0	3	91	4	7063
2008	Shift worker	72	11	3	7	4	1	2	85	12	199
2008	Non-shift worker	79	8	3	3	3	1	4	91	6	6569

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	13	9	3	4	0	4	84	7	98
2019	Non-shift worker	63	19	7	4	4	2	2	85	8	5226
2017	Shift worker	31	29	9	5	7	4	15	75	15	157
2017	Non-shift worker	51	24	8	5	5	3	3	81	11	5816
2014	Shift worker	47	24	9	4	7	3	6	78	12	171
2014	Non-shift worker	49	23	8	6	7	3	4	78	13	6456
2011	Shift worker	41	31	13	4	5	2	3	76	10	212
2011	Non-shift worker	46	25	8	7	7	2	3	76	16	7074

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	69	15	7	3	5	1	85	8	98
2019	Non-shift worker	64	20	8	3	3	1	85	6	5234
2018	Shift worker	69	22	5	3	1	0	91	4	77
2018	Non-shift worker	59	23	9	4	4	1	83	8	4243
2017	Shift worker	45	23	19	3	7	3	70	10	160
2017	Non-shift worker	57	23	9	4	5	2	82	9	5822

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	58	27	8	3	4	0	0	85	7	97
2019	Non-shift worker	56	26	8	6	4	0	0	82	10	5232
2018	Shift worker	62	27	4	3	3	0	1	90	6	78
2018	Non-shift worker	52	27	10	7	5	0	0	79	11	4256
2017	Shift worker	45	22	20	5	7	1	0	67	12	160
2017	Non-shift worker	52	26	9	7	5	0	0	78	12	5815
2014	Shift worker	49	29	11	6	6	0	0	78	12	171
2014	Non-shift worker	48	28	10	7	6	0	0	76	13	6450

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	49	25	11	4	2	10	0	81	7	99
2019	Non-shift worker	33	33	14	8	4	7	0	71	14	5227
2018	Shift worker	56	24	6	2	2	9	1	89	4	80
2018	Non-shift worker	31	30	16	9	5	9	0	67	15	4281
2017	Shift worker	29	30	15	5	12	10	0	65	18	160
2017	Non-shift worker	27	32	16	10	7	9	1	64	18	5830
2014	Shift worker	29	27	17	10	6	10	1	63	18	171
2014	Non-shift worker	23	32	18	10	6	10	0	62	18	6450
2011	Shift worker	29	30	21	5	4	10	1	66	10	211
2011	Non-shift worker	24	30	17	11	9	7	1	59	22	7062

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	32	12	4	3	3	0	80	8	99
2019	Non-shift worker	30	34	17	11	6	3	0	65	17	5211
2018	Shift worker	56	23	6	3	3	9	1	87	6	80
2018	Non-shift worker	28	32	17	12	7	3	0	62	20	4269
2017	Shift worker	27	28	14	11	10	8	0	61	23	159
2017	Non-shift worker	23	33	18	13	9	3	0	58	23	5825
2014	Shift worker	25	28	20	13	9	5	0	56	23	171
2014	Non-shift worker	19	32	21	14	10	3	0	53	25	6444
2011	Shift worker	26	31	22	7	6	7	0	61	15	212
2011	Non-shift worker	20	33	19	14	12	3	0	54	27	7054
2008	Shift worker	31	35	13	6	11	3	0	68	18	199
2008	Non-shift worker	24	35	17	12	10	3	0	60	22	6578

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	39	31	17	6	2	5	1	74	9	98
2019	Non-shift worker	21	31	20	15	7	6	0	56	23	5209
2018	Shift worker	51	21	9	6	2	10	1	81	9	80
2018	Non-shift worker	19	31	20	15	8	7	1	53	25	4265
2017	Shift worker	24	19	20	12	14	11	1	49	29	158
2017	Non-shift worker	16	30	20	17	10	6	0	49	29	5824
2014	Shift worker	21	22	19	16	13	8	0	47	31	171
2014	Non-shift worker	13	28	22	19	11	6	0	44	32	6450
2011	Shift worker	16	39	25	8	6	6	0	59	15	213
2011	Non-shift worker	12	32	20	18	11	6	0	47	31	7058
2008	Shift worker	14	35	19	15	6	9	0	55	24	198
2008	Non-shift worker	12	34	19	18	11	6	0	49	30	6571

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	37	33	13	9	3	4	1	74	12	98
2019	Non-shift worker	20	32	19	17	9	3	0	54	27	5221
2018	Shift worker	42	26	13	5	2	11	1	77	8	79
2018	Non-shift worker	18	32	17	19	11	4	0	51	31	4278
2017	Shift worker	19	27	16	13	15	9	0	51	31	160
2017	Non-shift worker	16	31	18	18	13	4	0	49	32	5827
2014	Shift worker	19	29	17	23	7	5	0	50	31	171
2014	Non-shift worker	14	30	19	20	13	3	0	46	34	6446
2011	Shift worker	22	34	24	11	7	2	0	57	18	211
2011	Non-shift worker	13	32	18	22	13	3	0	46	36	7051
2008	Shift worker	17	37	14	19	9	3	0	56	29	198
2008	Non-shift worker	14	35	15	21	12	3	0	50	35	6576

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	22	12	9	3	6	2	74	13	99
2019	Non-shift worker	47	26	13	4	2	6	1	79	6	5233

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	37	16	3	1	1	0	80	4	99
2019	Non-shift worker	28	43	17	8	2	2	0	72	11	5226
2018	Shift worker	35	43	13	5	1	2	0	80	7	78
2018	Non-shift worker	27	42	18	9	3	1	0	70	12	4265
2017	Shift worker	30	32	19	5	6	7	0	67	12	160
2017	Non-shift worker	26	42	17	9	5	2	0	69	14	5820
2014	Shift worker	24	38	22	8	4	3	0	64	13	170
2014	Non-shift worker	23	42	19	10	5	2	0	66	15	6454
2011	Shift worker	26	43	15	8	4	2	1	71	13	211
2011	Non-shift worker	24	43	17	10	5	1	0	68	15	7061

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	25	42	22	6	2	2	1	69	9	98
2019	Non-shift worker	15	35	22	17	6	4	0	52	24	5200

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	28	35	16	11	2	5	2	68	14	99
2019	Non-shift worker	31	37	15	10	4	3	1	71	14	5217
2018	Shift worker	35	42	5	5	2	8	5	87	8	76
2018	Non-shift worker	30	38	13	9	4	3	2	72	14	4275
2017	Shift worker	30	26	17	10	11	7	0	60	22	160
2017	Non-shift worker	34	37	11	8	5	3	1	75	13	5819
2014	Shift worker	27	37	13	11	5	5	1	68	18	171
2014	Non-shift worker	33	38	11	8	4	4	1	75	13	6456
2011	Shift worker	33	31	16	8	7	3	2	68	15	211
2011	Non-shift worker	31	34	12	10	6	5	1	70	18	7058
2008	Shift worker	29	33	11	15	8	5	0	65	23	199
2008	Non-shift worker	30	34	12	10	7	5	1	69	19	6573

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	39	13	4	2	2	81	6	99
2019	Non-shift worker	31	38	19	7	3	2	70	10	5215
2018	Shift worker	46	38	11	2	4	0	83	6	78
2018	Non-shift worker	31	39	18	6	4	2	72	10	4259

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	26	23	4	7	10	4	61	12	98
2019	Non-shift worker	17	22	21	14	12	11	3	45	31	5214
2018	Shift worker	26	27	14	4	5	11	13	70	11	77
2018	Non-shift worker	17	22	20	14	13	11	3	46	32	4266
2017	Shift worker	15	29	21	9	13	10	2	50	26	160
2017	Non-shift worker	17	21	17	15	16	11	3	44	36	5818
2014	Shift worker	12	21	27	8	19	10	2	38	32	171
2014	Non-shift worker	13	20	18	17	19	11	2	38	41	6453
2011	Shift worker	15	23	24	12	10	12	4	46	26	213
2011	Non-shift worker	12	18	18	16	18	13	3	37	41	7067

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	31	36	16	3	6	7	0	72	11	98
2019	Non-shift worker	22	32	19	15	9	2	0	56	25	5219
2018	Shift worker	33	36	13	8	5	4	0	73	14	78
2018	Non-shift worker	22	32	18	14	10	3	0	56	25	4265
2017	Shift worker	23	33	19	14	9	2	0	57	24	160
2017	Non-shift worker	23	32	15	16	11	2	0	56	28	5814
2014	Shift worker	18	26	24	18	11	3	0	46	30	170
2014	Non-shift worker	17	29	18	19	15	2	0	47	34	6455
2011	Shift worker	20	34	17	15	7	5	3	58	23	212
2011	Non-shift worker	22	33	16	16	12	2	1	56	28	7075
2008	Shift worker	22	39	16	13	6	3	0	63	21	199
2008	Non-shift worker	25	37	15	13	8	2	0	63	21	6578

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	31	32	16	8	8	6	0	66	17	99
2019	Non-shift worker	20	27	16	16	16	2	1	50	33	5230
2018	Shift worker	24	45	12	4	7	3	6	75	11	78
2018	Non-shift worker	18	29	15	16	17	3	2	49	34	4264
2017	Shift worker	14	28	25	10	14	7	2	47	26	159
2017	Non-shift worker	19	24	14	17	21	3	2	45	40	5815
2014	Shift worker	14	20	25	12	18	3	7	38	34	170
2014	Non-shift worker	13	22	15	20	26	3	2	37	48	6453
2011	Shift worker	15	29	22	16	12	3	3	47	30	213
2011	Non-shift worker	14	26	15	18	22	2	2	43	41	7070
2008	Shift worker	21	28	18	14	15	2	3	51	30	199
2008	Non-shift worker	18	33	14	16	15	2	2	53	33	6568

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	25	4	1	1	3	4	94	2	96
2019	Non-shift worker	49	25	13	5	3	1	4	78	8	5221

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	12	8	2	2	2	14	85	5	95
2019	Non-shift worker	49	13	10	6	9	2	11	71	17	5219

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	48	31	8	1	3	3	5	86	5	96
2019	Non-shift worker	44	26	16	6	4	1	3	72	11	5219

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	23	11	2	3	3	3	82	6	96
2019	Non-shift worker	40	21	17	9	6	3	4	66	16	5197

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	17	7	5	6	9	4	80	12	96
2019	Non-shift worker	49	15	11	7	7	3	6	71	16	5204

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	18	5	6	1	3	4	87	7	94
2019	Non-shift worker	68	14	7	2	2	2	5	88	5	5207

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	69	15	3	1	6	3	3	89	8	97
2019	Non-shift worker	75	8	5	2	3	4	4	90	5	5208

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	77	13	2	0	2	1	5	96	2	95
2019	Non-shift worker	78	7	3	1	1	1	9	94	3	5213

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	37	18	3	3	4	2	73	7	97
2019	Non-shift worker	21	42	19	9	3	4	1	66	14	5222
2018	Shift worker	28	38	22	4	3	5	0	69	7	78
2018	Non-shift worker	21	37	22	9	5	4	0	61	16	4272
2017	Shift worker	15	33	21	13	9	8	1	52	24	159
2017	Non-shift worker	20	36	20	12	7	5	0	59	19	5819

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	32	8	3	2	1	87	5	97
2019	Non-shift worker	39	39	13	5	2	2	79	8	5206
2018	Shift worker	65	27	4	2	1	1	93	4	79
2018	Non-shift worker	44	37	10	5	2	1	83	7	4270
2017	Shift worker	42	33	10	4	5	5	80	10	159
2017	Non-shift worker	39	40	11	5	3	2	81	8	5824
2014	Shift worker	44	39	11	3	1	1	84	5	171
2014	Non-shift worker	40	38	12	5	3	2	80	8	6455
2011	Shift worker	32	43	12	6	3	3	78	9	213
2011	Non-shift worker	35	39	13	7	4	2	75	11	7056

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	30	10	2	1	3	1	86	4	98
2019	Non-shift worker	45	33	13	3	2	4	0	82	5	5198
2018	Shift worker	56	32	7	2	2	1	0	89	4	80
2018	Non-shift worker	44	35	12	3	2	3	0	82	5	4265
2017	Shift worker	40	30	13	2	6	8	0	77	9	160
2017	Non-shift worker	41	35	14	3	3	4	1	80	6	5816
2014	Shift worker	48	32	12	2	1	4	0	84	4	171
2014	Non-shift worker	44	35	12	3	2	4	0	82	5	6452

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	66	25	4	3	2	0	91	5	98
2019	Non-shift worker	52	33	9	4	2	1	85	6	5227
2018	Shift worker	71	23	4	2	1	0	94	2	80
2018	Non-shift worker	49	35	9	4	3	0	85	6	4245
2017	Shift worker	45	31	11	5	7	0	76	12	159
2017	Non-shift worker	45	37	9	5	4	0	82	9	5823
2014	Shift worker	45	38	11	4	2	0	83	6	170
2014	Non-shift worker	45	37	9	5	3	0	82	8	6455
2011	Shift worker	43	39	13	1	3	1	83	5	211
2011	Non-shift worker	40	37	12	6	4	1	78	11	7057
2008	Shift worker	39	37	9	10	3	2	78	13	199
2008	Non-shift worker	38	38	12	7	5	1	77	12	6576

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	56	30	7	3	2	1	88	5	98
2019	Non-shift worker	41	33	15	6	4	1	75	10	5215
2018	Shift worker	60	29	7	2	2	0	89	3	79
2018	Non-shift worker	39	33	17	6	4	1	72	11	4264
2017	Shift worker	43	22	16	7	11	1	65	19	159
2017	Non-shift worker	35	34	17	8	6	1	69	14	5817
2014	Shift worker	30	34	22	8	5	1	65	13	171
2014	Non-shift worker	26	37	18	11	8	1	64	18	6454
2011	Shift worker	33	37	20	6	3	1	71	9	212
2011	Non-shift worker	29	35	18	9	7	1	65	16	7066

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	32	10	3	3	0	84	6	97
2019	Non-shift worker	39	36	14	7	3	0	76	10	5181
2018	Shift worker	58	31	6	4	1	0	89	5	80
2018	Non-shift worker	38	36	14	8	4	0	74	11	4239
2017	Shift worker	40	25	17	7	9	1	66	17	160
2017	Non-shift worker	34	37	15	9	5	0	71	14	5827
2014	Shift worker	33	35	17	9	5	1	69	15	171
2014	Non-shift worker	26	38	16	12	7	0	65	19	6454
2011	Shift worker	32	40	19	5	4	1	73	8	212
2011	Non-shift worker	29	38	16	10	6	0	67	17	7063
2008	Shift worker	35	35	14	7	9	0	70	16	199
2008	Non-shift worker	30	39	14	10	6	0	70	16	6572

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	50	24	12	8	4	1	1	75	13	98
2019	Non-shift worker	35	26	19	10	6	3	0	63	17	5231
2018	Shift worker	41	23	25	4	3	3	0	66	7	80
2018	Non-shift worker	33	26	19	10	7	4	0	62	18	4275
2017	Shift worker	30	23	17	7	14	8	0	57	24	160
2017	Non-shift worker	30	26	18	12	9	4	0	59	22	5817
2014	Shift worker	29	24	18	14	9	6	0	56	24	171
2014	Non-shift worker	26	26	19	14	11	4	0	54	26	6457
2011	Shift worker	31	25	20	15	6	4	0	58	21	213
2011	Non-shift worker	28	25	19	14	10	4	0	55	25	7063
2008	Shift worker	29	26	11	14	12	8	0	59	28	199
2008	Non-shift worker	28	28	17	13	9	5	1	58	23	6577

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Shift worker	33	32	35	98
2019	Non-shift worker	30	33	36	5241
2018	Shift worker	22	24	54	78
2018	Non-shift worker	30	33	37	4285
2017	Shift worker	25	39	36	160
2017	Non-shift worker	31	35	34	5822
2014	Shift worker	29	41	30	171
2014	Non-shift worker	30	34	36	6459
2011	Shift worker	30	40	29	213
2011	Non-shift worker	33	33	34	7072

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Shift worker	2	33	11	0	52	2	30
2019	Non-shift worker	10	36	34	3	11	7	1566
2018	Shift worker	3	35	7	0	55	0	16
2018	Non-shift worker	12	33	34	4	12	5	1242
2017	Shift worker	5	16	19	32	13	15	37
2017	Non-shift worker	12	32	36	6	7	7	1817
2014	Shift worker	13	21	34	20	9999	12	51
2014	Non-shift worker	11	30	39	9	9999	11	1929
2011	Shift worker	11	35	24	13	9999	15	63
2011	Non-shift worker	12	31	39	8	9999	10	2359

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	36	16	13	3	4	2	65	17	98
2019	Non-shift worker	35	46	8	7	2	1	2	83	9	5230

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	19	17	2	1	13	2	77	3	97
2019	Non-shift worker	57	24	9	2	1	5	2	87	4	5223

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	7	93	99
2019	Non-shift worker	12	88	5227
2018	Shift worker	4	96	80
2018	Non-shift worker	12	88	4285

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	7	93	97
2019	Non-shift worker	15	85	5218

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	24	14	18	6	3	17	18	58	13	99
2019	Non-shift worker	16	14	19	7	6	29	9	49	21	5229
2018	Shift worker	30	12	10	2	1	26	18	75	7	79
2018	Non-shift worker	14	15	19	6	5	31	9	49	19	4274
2017	Shift worker	17	17	17	9	6	28	6	51	23	159
2017	Non-shift worker	15	17	18	7	8	27	8	48	23	5829
2014	Shift worker	16	14	24	7	6	29	4	45	19	171
2014	Non-shift worker	13	16	19	7	7	29	8	47	24	6456

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	20	14	2	3	10	5	77	6	99
2019	Non-shift worker	33	30	17	6	3	10	1	71	10	5233
2018	Shift worker	39	27	13	2	3	14	2	78	6	79
2018	Non-shift worker	30	33	17	6	4	10	1	70	10	4272
2017	Shift worker	31	27	15	7	11	7	2	64	19	157
2017	Non-shift worker	28	31	17	7	6	10	1	67	14	5821
2014	Shift worker	25	26	23	8	5	12	0	58	15	170
2014	Non-shift worker	22	28	20	7	5	16	2	61	15	6455
2011	Shift worker	32	36	19	6	2	5	0	71	8	212
2011	Non-shift worker	28	32	17	8	5	9	0	67	14	7066

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	7	93	99
2019	Non-shift worker	7	93	5226
2018	Shift worker	5	95	80
2018	Non-shift worker	7	93	4266

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	6	94	98
2019	Non-shift worker	8	92	5223

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	28	10	17	7	3	22	15	60	14	98
2019	Non-shift worker	18	13	20	3	3	33	9	54	11	5222
2018	Shift worker	31	15	12	2	2	21	17	74	6	79
2018	Non-shift worker	16	15	21	3	3	35	8	54	10	4269
2017	Shift worker	22	12	23	2	4	31	7	54	10	156
2017	Non-shift worker	16	16	20	3	4	34	8	55	11	5825
2014	Shift worker	21	15	25	3	4	26	6	53	10	171
2014	Non-shift worker	14	15	20	3	3	36	9	53	11	6449

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	26	13	4	3	12	3	77	8	98
2019	Non-shift worker	35	28	17	3	2	12	2	74	7	5219
2018	Shift worker	45	25	16	2	3	9	0	77	5	79
2018	Non-shift worker	31	31	18	3	3	13	2	72	7	4273
2017	Shift worker	34	22	20	3	4	14	2	67	9	157
2017	Non-shift worker	31	32	16	3	3	13	2	73	7	5813
2014	Shift worker	30	21	28	3	1	17	0	62	5	171
2014	Non-shift worker	26	28	19	3	3	19	2	69	7	6453
2011	Shift worker	40	32	15	4	1	7	0	78	6	212
2011	Non-shift worker	35	34	14	4	3	10	0	77	7	7052

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	38	21	18	12	9	1	2	61	21	97
2019	Non-shift worker	22	28	21	13	14	0	1	51	27	5231
2018	Shift worker	32	18	20	8	14	1	7	54	25	80
2018	Non-shift worker	17	25	24	14	18	1	2	42	33	4275
2017	Shift worker	14	21	21	11	31	0	1	36	43	160
2017	Non-shift worker	18	24	20	15	21	1	2	43	36	5815

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	34	29	22	10	4	0	2	65	13	97
2019	Non-shift worker	19	30	25	15	10	0	1	49	25	5235
2018	Shift worker	23	31	25	6	10	1	3	57	17	80
2018	Non-shift worker	15	27	29	17	11	0	1	42	28	4272
2017	Shift worker	17	22	31	11	19	0	0	39	30	159
2017	Non-shift worker	15	28	27	17	12	0	1	43	30	5815

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	28	12	6	2	0	2	80	8	98
2019	Non-shift worker	25	31	22	12	7	0	1	57	20	5209
2018	Shift worker	32	29	14	6	7	6	7	70	15	80
2018	Non-shift worker	21	30	24	14	9	1	2	52	23	4263
2017	Shift worker	33	23	24	10	7	2	2	57	18	159
2017	Non-shift worker	21	30	23	14	9	1	2	52	24	5806

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	44	16	25	6	6	1	2	61	12	96
2019	Non-shift worker	24	25	23	14	12	1	1	50	26	5210
2018	Shift worker	32	17	18	8	13	1	10	55	24	80
2018	Non-shift worker	18	25	25	16	13	1	2	44	30	4266
2017	Shift worker	23	19	21	15	21	1	0	43	35	158
2017	Non-shift worker	17	24	23	17	15	1	2	42	34	5815

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	70	17	6	5	2	0	1	87	7	97
2019	Non-shift worker	48	25	12	5	4	0	5	77	11	5208
2018	Shift worker	52	24	5	2	3	2	12	89	5	80
2018	Non-shift worker	42	26	14	7	5	1	7	73	12	4255
2017	Shift worker	45	19	11	6	10	1	8	70	18	159
2017	Non-shift worker	39	25	15	6	5	1	9	71	12	5801

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	35	10	4	3	0	1	82	8	98
2019	Non-shift worker	32	30	19	10	8	0	1	63	18	5211
2018	Shift worker	42	25	17	7	3	4	1	71	11	80
2018	Non-shift worker	29	28	20	12	9	0	1	58	21	4267
2017	Shift worker	32	24	18	12	13	0	1	57	25	160
2017	Non-shift worker	27	31	22	11	8	0	1	58	20	5802

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	32	12	2	4	1	4	81	6	98
2019	Non-shift worker	28	36	21	8	5	1	1	66	13	5210
2018	Shift worker	35	35	12	4	4	3	7	78	9	80
2018	Non-shift worker	24	35	23	9	5	1	1	61	15	4262
2017	Shift worker	30	29	14	13	12	1	1	60	26	160
2017	Non-shift worker	25	33	22	11	7	1	2	59	18	5799

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	50	25	15	4	4	1	2	77	8	98
2019	Non-shift worker	24	34	22	11	6	1	1	60	18	5204
2018	Shift worker	31	30	25	2	2	3	7	68	5	80
2018	Non-shift worker	21	33	26	12	6	1	1	55	19	4264
2017	Shift worker	34	29	18	11	6	1	2	65	17	160
2017	Non-shift worker	21	32	23	14	8	1	2	54	23	5792

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	44	23	19	8	4	0	2	69	12	97
2019	Non-shift worker	32	31	19	10	6	0	1	64	16	5198
2018	Shift worker	27	28	24	7	4	3	7	61	12	80
2018	Non-shift worker	27	34	21	11	6	1	1	61	18	4255
2017	Shift worker	39	28	16	7	7	2	1	69	14	160
2017	Non-shift worker	26	32	20	11	8	1	2	60	20	5795

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	56	22	9	7	5	0	1	79	12	97
2019	Non-shift worker	42	27	15	7	7	0	1	71	14	5199

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	32	13	4	3	0	3	79	7	96
2019	Non-shift worker	34	32	19	8	5	0	1	68	13	5202
2018	Shift worker	25	37	22	7	2	3	4	67	10	79
2018	Non-shift worker	28	33	22	11	5	1	1	62	16	4242
2017	Shift worker	36	24	17	11	11	0	1	61	22	159
2017	Non-shift worker	28	32	21	10	6	1	2	62	16	5783

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	65	13	10	6	2	0	3	81	9	96
2019	Non-shift worker	52	25	12	5	4	0	2	78	9	5193
2018	Shift worker	62	11	11	3	2	3	7	82	5	79
2018	Non-shift worker	48	25	13	6	5	1	2	75	11	4252
2017	Shift worker	47	23	12	7	8	1	1	72	16	160
2017	Non-shift worker	48	26	13	6	4	0	2	76	11	5821

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	74	14	2	3	3	0	4	92	6	94
2019	Non-shift worker	72	12	4	2	2	1	7	91	4	5196
2018	Shift worker	57	12	4	4	2	4	17	88	7	80
2018	Non-shift worker	67	16	6	3	3	1	6	88	6	4265

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	81	9	2	2	4	0	2	92	6	97
2019	Non-shift worker	72	11	6	4	3	1	3	87	7	5197
2018	Shift worker	63	9	7	1	3	4	12	86	5	79
2018	Non-shift worker	68	13	6	4	4	1	4	86	8	4251
2017	Shift worker	60	19	5	3	5	1	6	86	9	157
2017	Non-shift worker	68	13	6	4	4	1	4	85	8	5822

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	69	14	9	2	3	0	3	86	5	97
2019	Non-shift worker	57	26	9	3	2	0	2	85	6	5182
2018	Shift worker	64	17	6	2	2	1	7	88	5	79
2018	Non-shift worker	56	26	10	4	2	1	1	84	6	4264
2017	Shift worker	42	27	11	5	8	0	7	74	14	158
2017	Non-shift worker	53	28	10	4	2	0	2	83	7	5822

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	75	13	3	3	4	0	2	90	6	98
2019	Non-shift worker	60	19	9	5	5	0	2	81	9	5180
2018	Shift worker	69	11	2	3	5	1	8	88	9	80
2018	Non-shift worker	55	21	11	6	5	1	1	78	11	4258
2017	Shift worker	49	22	10	4	8	1	7	77	13	160
2017	Non-shift worker	56	21	9	6	5	0	2	79	11	5814

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	72	5	5	1	0	0	17	93	1	97
2019	Non-shift worker	55	12	5	2	1	0	25	90	4	5161
2018	Shift worker	64	6	2	2	2	1	23	92	6	79
2018	Non-shift worker	50	12	5	2	1	1	29	88	5	4245
2017	Shift worker	51	20	3	2	2	1	21	91	5	160
2017	Non-shift worker	51	13	5	2	1	0	27	88	5	5813

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	77	12	2	1	2	0	5	94	3	98
2019	Non-shift worker	68	17	6	2	1	0	5	91	3	5181
2018	Shift worker	66	18	2	3	2	1	8	93	6	79
2018	Non-shift worker	64	19	7	2	1	1	7	89	3	4246
2017	Shift worker	60	17	10	5	2	2	5	82	7	159
2017	Non-shift worker	62	20	7	2	1	1	7	89	4	5786

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	66	12	5	4	8	0	4	82	13	98
2019	Non-shift worker	70	14	5	3	3	1	3	88	7	5199
2018	Shift worker	50	22	7	10	5	1	4	76	16	80
2018	Non-shift worker	66	16	6	3	4	1	5	86	7	4265
2017	Shift worker	53	15	12	5	10	1	5	72	16	159
2017	Non-shift worker	61	18	7	4	4	1	4	84	8	5821

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	62	24	5	4	1	0	4	90	5	98
2019	Non-shift worker	52	27	12	4	2	0	2	82	6	5188
2018	Shift worker	51	24	8	5	5	1	6	81	10	80
2018	Non-shift worker	47	29	14	4	2	1	2	79	7	4261
2017	Shift worker	49	25	15	8	2	1	1	75	10	160
2017	Non-shift worker	49	30	12	4	2	0	3	82	6	5809

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	40	25	8	2	0	0	66	9	98
2019	Non-shift worker	15	35	35	11	4	0	0	50	15	5236
2018	Shift worker	24	46	24	3	2	1	0	71	5	80
2018	Non-shift worker	13	33	36	13	5	0	0	47	17	4290
2017	Shift worker	11	28	28	15	13	3	1	41	30	159
2017	Non-shift worker	11	31	38	13	7	0	0	42	20	5820

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	8	12	33	29	18	0	0	47	20	97
2019	Non-shift worker	9	16	40	24	10	0	0	34	26	5197
2018	Shift worker	7	6	26	29	31	1	0	61	13	80
2018	Non-shift worker	9	19	40	22	10	0	0	32	28	4235
2017	Shift worker	14	25	27	24	9	0	1	33	39	159
2017	Non-shift worker	9	19	42	21	8	0	0	30	29	5820

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	36	34	11	12	2	5	0	73	15	98
2019	Non-shift worker	39	40	12	6	2	2	0	80	8	5215
2018	Shift worker	27	45	13	2	2	7	4	81	5	77
2018	Non-shift worker	39	39	12	5	3	2	0	80	8	4278
2017	Shift worker	24	35	18	8	14	2	0	60	22	159
2017	Non-shift worker	34	40	13	6	5	2	0	76	11	5823

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	39	15	8	5	1	0	72	13	99
2019	Non-shift worker	28	36	17	11	6	1	0	65	18	5226
2018	Shift worker	35	37	14	4	5	4	1	76	10	80
2018	Non-shift worker	27	37	16	12	7	2	0	65	19	4282
2017	Shift worker	24	32	17	13	13	1	0	56	27	160
2017	Non-shift worker	20	40	15	14	10	2	0	61	24	5823

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	15	85	97
2019	Non-shift worker	19	81	5231
2017	Shift worker	18	82	156
2017	Non-shift worker	20	80	5821
2014	Shift worker	10	90	170
2014	Non-shift worker	17	83	6441

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	88	12	15
2019	Non-shift worker	83	17	999
2017	Shift worker	62	38	28
2017	Non-shift worker	82	18	1185
2014	Shift worker	65	35	16
2014	Non-shift worker	80	20	1115

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	17	20	7	0	0	10	70	8	13
2019	Non-shift worker	51	33	4	7	3	1	0	85	11	822
2017	Shift worker	32	31	11	19	7	0	0	63	26	21
2017	Non-shift worker	51	32	6	7	3	0	0	84	10	976
2014	Shift worker	45	35	13	7	0	0	0	80	7	11
2014	Non-shift worker	50	33	6	6	3	0	1	84	9	902

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	37	35	16	2	8	1	1	38	62	98
2019	Non-shift worker	23	31	22	11	10	2	1	23	77	5215
2018	Shift worker	24	24	21	6	9	11	5	28	72	80
2018	Non-shift worker	26	25	22	12	12	2	1	26	74	4282
2017	Shift worker	14	18	17	19	24	7	2	16	84	160
2017	Non-shift worker	26	23	20	12	14	3	1	27	73	5834

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	61	39	61
2019	Non-shift worker	57	43	3908

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	60	40	56
2019	Non-shift worker	40	60	3859
2018	Shift worker	51	49	51
2018	Non-shift worker	27	73	3078

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	20	27	21	14	13	0	5	50	28	57
2019	Non-shift worker	12	24	18	18	19	2	7	39	41	3863
2018	Shift worker	30	21	18	20	9	1	1	52	30	51
2018	Non-shift worker	10	22	18	19	23	2	6	35	45	3091
2017	Shift worker	7	14	17	15	30	9	7	26	54	117
2017	Non-shift worker	10	21	16	18	25	2	8	35	48	4059

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	16	32	14	10	22	0	6	52	34	58
2019	Non-shift worker	5	15	16	21	34	2	6	22	60	3866
2018	Shift worker	12	23	27	15	13	0	10	38	31	51
2018	Non-shift worker	3	11	14	19	46	2	5	15	70	3086
2017	Shift worker	3	10	7	18	52	6	5	14	78	118
2017	Non-shift worker	2	8	11	18	52	2	6	11	77	4054

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	22	9	3	7	0	9	80	11	97
2019	Non-shift worker	37	19	15	9	11	1	7	61	22	5171
2018	Shift worker	41	16	8	5	5	8	16	75	14	80
2018	Non-shift worker	33	18	15	11	12	1	10	57	25	4276

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 90. Are you currently a shift worker?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?