2019 Public Service Employee Survey Results for Health Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	45	3	11	3	83	14	1284
2019	Non-supervisor	43	43	4	9	2	86	11	4135
2017	Supervisor	28	49	5	13	5	77	18	1414
2017	Non-supervisor	33	47	4	11	4	81	15	4581
2014	Supervisor	27	47	5	15	6	75	21	1604
2014	Non-supervisor	29	49	5	12	4	79	16	5057
2011	Supervisor	34	48	3	11	4	82	15	1857
2011	Non-supervisor	37	47	4	9	3	84	12	5443
2008	Supervisor	40	44	3	10	3	84	13	1636
2008	Non-supervisor	41	45	4	8	3	86	11	5141

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	18	5	6	4	0	85	10	1283
2019	Non-supervisor	68	17	5	6	3	1	86	9	4126
2017	Supervisor	64	19	5	7	3	1	84	11	1415
2017	Non-supervisor	67	17	5	6	3	1	85	10	4570
2014	Supervisor	65	19	4	6	4	1	85	11	1604
2014	Non-supervisor	65	18	5	6	4	1	85	10	5052
2011	Supervisor	68	16	4	6	5	1	85	11	1859
2011	Non-supervisor	68	17	4	7	3	1	86	10	5438
2008	Supervisor	67	17	4	6	5	1	85	11	1634
2008	Non-supervisor	69	16	4	7	4	1	85	10	5132

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	32	6	12	6	76	18	1284
2019	Non-supervisor	44	35	6	10	4	79	14	4127
2017	Supervisor	37	34	8	13	8	70	21	1414
2017	Non-supervisor	39	35	7	12	7	74	19	4577
2014	Supervisor	41	31	5	13	9	73	22	1603
2014	Non-supervisor	36	35	8	13	8	71	21	5051
2011	Supervisor	44	33	8	9	6	78	15	1854
2011	Non-supervisor	41	37	8	8	5	79	13	5439

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	40	11	11	3	0	74	15	1280
2019	Non-supervisor	30	39	12	13	5	0	70	18	4119
2018	Supervisor	29	47	11	10	3	1	76	13	1019
2018	Non-supervisor	27	44	11	13	5	1	71	18	3332
2017	Supervisor	30	38	12	13	6	0	69	19	1415
2017	Non-supervisor	26	40	12	14	7	0	67	21	4575
2014	Supervisor	25	39	11	16	8	0	65	24	1602
2014	Non-supervisor	21	39	14	17	8	0	60	25	5055
2011	Supervisor	31	40	11	11	5	1	72	17	1855
2011	Non-supervisor	25	40	13	13	7	1	67	20	5447
2008	Supervisor	33	44	12	8	4	1	77	12	1634
2008	Non-supervisor	28	41	12	11	6	1	70	17	5138

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	32	8	4	2	86	6	1272
2019	Non-supervisor	47	35	9	6	2	83	9	4112
2017	Supervisor	51	35	6	5	2	87	7	1411
2017	Non-supervisor	44	37	8	7	3	82	10	4562
2014	Supervisor	49	35	7	7	2	84	9	1604
2014	Non-supervisor	39	39	11	8	3	78	10	5053

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	34	8	9	6	0	78	15	1279
2019	Non-supervisor	52	29	9	5	4	0	81	9	4123
2018	Supervisor	42	31	10	11	5	0	73	16	1017
2018	Non-supervisor	49	32	9	6	3	0	81	10	3330
2017	Supervisor	40	32	9	11	8	0	72	19	1414
2017	Non-supervisor	46	31	9	8	5	0	78	13	4569
2014	Supervisor	36	35	10	11	7	0	71	18	1604
2014	Non-supervisor	39	35	11	8	6	1	74	15	5051
2011	Supervisor	37	37	9	11	6	0	74	17	1860
2011	Non-supervisor	44	34	9	7	5	0	79	12	5443

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	40	9	6	2	83	8	1281
2019	Non-supervisor	37	39	12	7	4	77	11	4131
2018	Supervisor	43	39	9	5	3	83	9	1010
2018	Non-supervisor	34	43	11	7	5	77	12	3330
2017	Supervisor	39	42	7	7	4	82	11	1413
2017	Non-supervisor	32	43	11	8	5	76	13	4579
2014	Supervisor	35	44	8	9	4	79	13	1604
2014	Non-supervisor	28	45	12	10	6	73	16	5053
2011	Supervisor	40	39	9	7	4	80	11	1849
2011	Non-supervisor	32	41	12	9	6	74	14	5436
2008	Supervisor	44	38	8	6	3	83	9	1629
2008	Non-supervisor	34	40	12	8	5	75	13	5105

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	39	11	11	6	72	17	1285
2019	Non-supervisor	32	37	13	11	6	69	18	4130
2018	Supervisor	30	36	15	12	7	65	19	1018
2018	Non-supervisor	32	34	15	10	8	67	18	3333
2017	Supervisor	28	36	14	13	9	64	22	1415
2017	Non-supervisor	27	36	15	12	10	63	22	4578
2014	Supervisor	24	37	14	15	10	61	25	1605
2014	Non-supervisor	23	35	17	14	10	59	25	5053
2011	Supervisor	22	40	13	15	10	62	25	1858
2011	Non-supervisor	25	37	15	13	9	62	23	5447

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	42	10	8	2	79	10	1277
2019	Non-supervisor	37	41	10	8	3	79	11	4113
2018	Supervisor	37	40	11	8	4	76	12	1018
2018	Non-supervisor	36	40	11	9	4	76	13	3334
2017	Supervisor	34	41	11	9	5	75	14	1415
2017	Non-supervisor	33	42	10	10	5	75	14	4570

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	37	7	3	1	0	89	5	1281
2019	Non-supervisor	46	38	9	5	2	0	85	7	4111
2018	Supervisor	54	36	7	2	1	0	90	3	1018
2018	Non-supervisor	47	39	8	5	2	0	86	7	3341
2017	Supervisor	49	36	8	4	2	0	85	6	1413
2017	Non-supervisor	40	41	9	6	4	1	82	9	4573
2014	Supervisor	45	38	8	5	3	0	84	8	1604
2014	Non-supervisor	36	42	12	6	3	1	79	9	5051
2011	Supervisor	44	39	8	6	3	0	83	9	1858
2011	Non-supervisor	38	41	11	6	3	1	80	9	5444
2008	Supervisor	49	35	8	5	3	0	84	8	1634
2008	Non-supervisor	41	40	10	5	3	0	81	9	5137

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	36	9	10	4	77	14	1281
2019	Non-supervisor	35	37	12	9	6	72	15	4121
2018	Supervisor	39	33	13	8	6	72	15	1018
2018	Non-supervisor	34	38	12	9	6	72	16	3339
2017	Supervisor	35	36	11	10	8	71	18	1413
2017	Non-supervisor	30	37	13	11	9	67	20	4568

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	30	7	3	1	89	4	1277
2019	Non-supervisor	52	33	10	4	2	85	5	4111
2018	Supervisor	58	32	7	3	1	90	3	1011
2018	Non-supervisor	48	36	11	3	2	84	5	3320
2017	Supervisor	58	33	6	2	1	91	3	1412
2017	Non-supervisor	50	35	10	3	2	85	5	4566
2014	Supervisor	65	26	5	3	1	92	4	1603
2014	Non-supervisor	57	31	8	3	1	88	4	5051
2011	Supervisor	64	28	5	2	1	92	3	1859
2011	Non-supervisor	56	32	8	3	2	88	4	5445

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	40	8	9	4	80	12	1281
2019	Non-supervisor	32	39	13	9	5	72	15	4107
2018	Supervisor	39	39	8	9	4	78	14	1015
2018	Non-supervisor	29	41	14	10	5	70	15	3330
2017	Supervisor	38	41	8	8	4	79	13	1411
2017	Non-supervisor	29	41	12	11	7	70	18	4564
2014	Supervisor	28	43	9	12	8	71	20	1605
2014	Non-supervisor	20	43	14	14	9	63	23	5057
2011	Supervisor	38	40	8	8	5	78	14	1856
2011	Non-supervisor	30	41	12	11	6	71	17	5439

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	35	11	7	3	79	10	1282
2019	Non-supervisor	36	34	16	8	5	71	13	4126
2018	Supervisor	41	35	11	8	5	76	12	1014
2018	Non-supervisor	34	34	16	10	5	68	15	3311
2017	Supervisor	41	33	12	9	5	75	14	1411
2017	Non-supervisor	33	35	15	10	7	68	17	4573
2014	Supervisor	35	37	10	12	6	72	18	1604
2014	Non-supervisor	27	36	16	12	8	64	20	5057

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	40	11	10	4	0	0	75	14	1261
2019	Non-supervisor	35	40	13	8	3	0	1	76	11	4072
2018	Supervisor	37	32	15	11	5	0	0	69	16	1015
2018	Non-supervisor	33	37	14	10	5	0	1	71	15	3333
2017	Supervisor	35	34	13	12	6	0	0	69	18	1409
2017	Non-supervisor	33	37	13	10	6	0	0	71	16	4565
2014	Supervisor	30	36	12	14	7	0	0	67	21	1603
2014	Non-supervisor	27	40	16	11	7	0	0	67	17	5053
2011	Supervisor	37	40	11	8	4	1	0	77	12	1854
2011	Non-supervisor	35	41	12	7	4	1	1	77	11	5433

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	38	10	5	1	83	6	1284
2019	Non-supervisor	43	39	10	6	2	82	8	4136
2018	Supervisor	44	40	8	4	2	85	7	1014
2018	Non-supervisor	39	41	11	6	3	80	9	3341
2017	Supervisor	43	39	10	5	3	83	8	1406
2017	Non-supervisor	39	40	11	6	4	79	10	4562
2014	Supervisor	42	38	9	7	3	81	10	1604
2014	Non-supervisor	37	40	12	7	4	78	11	5054
2011	Supervisor	45	40	8	6	2	84	8	1859
2011	Non-supervisor	39	41	10	6	3	80	10	5443
2008	Supervisor	48	39	6	5	2	87	8	1635
2008	Non-supervisor	41	40	9	7	3	81	10	5138

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	31	25	16	11	0	48	27	1271
2019	Non-supervisor	45	34	14	5	2	0	79	7	4114
2018	Supervisor	18	28	22	17	13	1	46	31	1022
2018	Non-supervisor	43	34	15	5	3	1	77	8	3347
2017	Supervisor	17	32	23	17	11	1	49	28	1414
2017	Non-supervisor	39	38	14	5	3	1	78	8	4577
2014	Supervisor	17	35	23	14	11	1	52	25	1604
2014	Non-supervisor	38	37	16	5	3	1	75	8	5055
2011	Supervisor	18	33	23	15	10	1	51	26	1859
2011	Non-supervisor	39	36	17	5	3	0	76	8	5442
2008	Supervisor	13	26	27	19	14	0	39	34	1634
2008	Non-supervisor	32	37	20	7	4	1	69	11	5131

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	28	39	17	4	0	1	21	39	1283
2019	Non-supervisor	8	21	36	22	11	1	1	33	30	4131
2018	Supervisor	13	30	37	16	3	1	0	19	44	1021
2018	Non-supervisor	8	21	36	21	10	1	2	32	31	3336
2017	Supervisor	14	30	37	13	4	0	2	17	45	1407
2017	Non-supervisor	10	22	36	19	9	1	3	29	33	4556
2014	Supervisor	14	32	39	11	3	0	1	14	46	1600
2014	Non-supervisor	10	26	37	17	7	1	2	24	37	5037
2011	Supervisor	15	32	36	13	3	0	1	16	47	1853
2011	Non-supervisor	10	24	36	19	7	1	3	27	35	5443
2008	Supervisor	16	33	37	11	3	0	0	13	49	1633
2008	Non-supervisor	10	25	37	18	7	1	2	25	37	5124

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	18	33	27	11	1	1	39	27	1275
2019	Non-supervisor	7	14	27	28	18	3	2	48	23	4120
2018	Supervisor	10	19	34	27	9	1	1	37	29	1016
2018	Non-supervisor	8	15	27	26	17	3	3	47	24	3317
2017	Supervisor	11	21	34	21	8	1	2	31	34	1407
2017	Non-supervisor	10	17	28	23	15	3	4	40	29	4543
2014	Supervisor	15	25	33	19	6	1	1	25	41	1596
2014	Non-supervisor	12	21	30	21	11	3	3	34	35	5034
2011	Supervisor	14	23	33	19	8	1	2	28	38	1850
2011	Non-supervisor	10	17	28	24	13	3	4	40	30	5423
2008	Supervisor	18	24	33	17	6	0	1	23	43	1632
2008	Non-supervisor	11	19	29	23	13	3	3	38	32	5116

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	28	31	11	5	0	0	17	52	1281
2019	Non-supervisor	16	24	28	17	10	2	3	29	42	4117
2018	Supervisor	27	28	28	12	3	0	1	16	56	1019
2018	Non-supervisor	17	24	29	16	10	2	4	27	42	3321
2017	Supervisor	27	29	29	10	3	0	1	13	57	1406
2017	Non-supervisor	19	24	28	15	8	2	4	25	46	4553
2014	Supervisor	37	30	22	8	3	0	1	10	67	1601
2014	Non-supervisor	24	27	26	12	5	2	3	19	53	5029
2011	Supervisor	28	31	27	10	2	0	1	13	60	1852
2011	Non-supervisor	18	24	29	16	7	2	4	24	44	5428
2008	Supervisor	26	30	28	12	2	0	1	15	57	1633
2008	Non-supervisor	16	24	31	15	8	2	3	24	43	5105

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	25	39	16	6	0	0	21	39	1279
2019	Non-supervisor	7	14	31	28	18	1	2	47	21	4104
2018	Supervisor	17	25	37	16	3	0	0	20	43	1012
2018	Non-supervisor	8	16	31	26	16	1	3	44	24	3312
2017	Supervisor	16	27	35	16	4	1	2	20	44	1401
2017	Non-supervisor	9	15	32	26	13	1	3	42	25	4533
2014	Supervisor	18	28	37	13	3	0	1	17	46	1600
2014	Non-supervisor	8	18	34	26	10	1	3	38	27	5027
2011	Supervisor	17	27	37	14	4	0	1	18	44	1853
2011	Non-supervisor	7	15	33	28	12	1	3	42	23	5423
2008	Supervisor	17	28	37	14	3	0	0	17	45	1631
2008	Non-supervisor	7	17	33	28	12	1	3	41	25	5109

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	30	30	13	5	0	1	18	52	1284
2019	Non-supervisor	11	18	27	23	17	1	3	42	30	4120
2018	Supervisor	24	28	31	13	3	0	1	17	53	1017
2018	Non-supervisor	12	21	28	20	13	2	4	35	35	3327
2017	Supervisor	28	30	28	9	3	1	2	12	59	1409
2017	Non-supervisor	16	21	27	19	11	2	4	32	39	4551
2014	Supervisor	32	33	25	7	2	0	1	9	65	1603
2014	Non-supervisor	20	24	28	16	8	2	3	25	46	5034
2011	Supervisor	24	31	30	11	3	0	1	14	56	1853
2011	Non-supervisor	13	20	29	20	11	2	4	33	36	5427
2008	Supervisor	23	31	30	12	3	0	0	15	55	1634
2008	Non-supervisor	12	20	29	21	12	2	4	35	34	5112

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	22	34	22	8	1	1	31	35	1279
2019	Non-supervisor	9	16	27	24	18	3	3	45	26	4114
2018	Supervisor	13	22	32	23	8	1	1	31	36	1013
2018	Non-supervisor	10	17	25	24	16	5	4	44	29	3321
2017	Supervisor	15	21	34	21	6	0	3	28	37	1407
2017	Non-supervisor	12	17	27	21	13	4	5	38	32	4554
2014	Supervisor	14	20	33	22	9	0	1	31	35	1601
2014	Non-supervisor	11	17	26	26	13	3	5	42	30	5032
2011	Supervisor	15	21	34	21	7	1	2	29	36	1851
2011	Non-supervisor	11	17	26	23	14	3	6	41	31	5428
2008	Supervisor	20	27	33	14	4	0	2	18	48	1634
2008	Non-supervisor	14	21	27	19	11	3	5	32	39	5121

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	27	34	13	4	1	0	18	48	1279
2019	Non-supervisor	12	20	31	19	12	3	3	33	34	4115
2018	Supervisor	22	29	35	11	3	1	0	13	52	1019
2018	Non-supervisor	13	20	31	17	11	4	4	30	36	3333
2017	Supervisor	23	26	36	10	3	1	1	13	50	1409
2017	Non-supervisor	15	22	32	15	9	3	4	26	40	4555
2014	Supervisor	29	32	27	8	3	0	1	11	61	1603
2014	Non-supervisor	18	24	30	14	7	2	4	23	45	5035

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	22	39	21	5	1	1	26	34	1284
2019	Non-supervisor	7	18	35	23	14	1	2	38	26	4122

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	17	6	5	3	0	0	87	8	1284
2019	Non-supervisor	70	14	6	5	3	1	2	86	8	4129
2017	Supervisor	69	16	6	5	3	0	2	87	7	1411
2017	Non-supervisor	70	14	6	4	3	0	3	87	7	4578
2014	Supervisor	72	15	4	4	3	0	2	89	7	1604
2014	Non-supervisor	70	14	5	4	3	0	3	87	7	5054
2011	Supervisor	69	15	6	5	3	0	2	86	8	1855
2011	Non-supervisor	68	14	6	5	4	0	3	86	9	5436
2008	Supervisor	67	16	4	5	3	0	3	86	9	1634
2008	Non-supervisor	67	12	6	5	5	1	5	84	10	5131

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	35	13	9	5	2	3	71	15	1281
2019	Non-supervisor	31	26	16	9	6	6	5	64	18	4126
2018	Supervisor	27	37	16	8	6	3	2	68	15	1017
2018	Non-supervisor	24	29	17	9	7	9	6	62	18	3334
2017	Supervisor	29	37	12	11	7	2	2	68	19	1410
2017	Non-supervisor	25	29	15	11	9	6	4	61	22	4576
2014	Supervisor	32	38	11	10	7	2	1	72	17	1605
2014	Non-supervisor	27	29	15	11	9	4	4	62	22	5053

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	30	6	6	4	0	84	10	1278
2019	Non-supervisor	47	27	9	10	6	1	75	16	4127
2018	Supervisor	50	32	6	7	5	0	82	12	1013
2018	Non-supervisor	44	30	9	9	7	1	75	16	3331
2017	Supervisor	50	30	7	7	6	0	80	13	1412
2017	Non-supervisor	41	29	10	11	8	1	71	19	4576
2014	Supervisor	52	29	5	8	5	0	81	13	1605
2014	Non-supervisor	39	30	10	12	9	1	69	20	5053

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	33	6	6	3	86	9	1279
2019	Non-supervisor	54	30	6	7	3	84	10	4120
2018	Supervisor	51	33	7	6	3	84	9	1011
2018	Non-supervisor	53	31	7	6	3	84	9	3333
2017	Supervisor	44	38	7	7	4	82	11	1412
2017	Non-supervisor	45	35	8	8	4	80	12	4572
2014	Supervisor	42	41	5	8	3	84	11	1605
2014	Non-supervisor	42	37	9	8	4	79	12	5052

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	35	8	3	2	1	87	5	1281
2019	Non-supervisor	46	35	11	5	2	1	82	7	4127
2018	Supervisor	49	36	9	3	2	1	86	5	1015
2018	Non-supervisor	43	37	10	5	3	1	81	8	3332

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	25	7	2	1	1	1	89	4	1283
2019	Non-supervisor	47	26	14	5	3	1	4	77	9	4132

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	34	10	6	4	0	0	80	10	1283
2019	Non-supervisor	47	30	10	7	5	1	1	78	12	4129
2018	Supervisor	40	35	12	8	4	0	1	76	12	1013
2018	Non-supervisor	43	33	10	7	4	1	1	78	11	3319
2017	Supervisor	42	33	11	8	6	0	0	76	14	1411
2017	Non-supervisor	44	31	11	7	6	1	1	76	13	4582
2014	Supervisor	39	34	10	9	6	0	0	74	16	1604
2014	Non-supervisor	40	34	11	8	5	1	0	75	14	5056
2011	Supervisor	34	38	11	10	6	0	0	72	17	1858
2011	Non-supervisor	37	34	11	10	7	0	0	72	17	5437
2008	Supervisor	30	37	12	12	8	0	0	68	20	1635
2008	Non-supervisor	34	34	12	10	8	1	1	69	19	5140

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	26	12	5	3	1	1	79	9	1284
2019	Non-supervisor	54	24	9	6	4	1	1	81	10	4132
2018	Supervisor	48	30	11	5	4	1	0	79	9	1011
2018	Non-supervisor	50	28	11	5	4	2	0	80	9	3314
2017	Supervisor	47	28	12	8	4	1	0	76	12	1412
2017	Non-supervisor	48	28	10	7	5	2	1	78	11	4576
2014	Supervisor	43	30	11	8	6	1	0	74	15	1603
2014	Non-supervisor	45	30	12	6	5	2	1	76	12	5055
2011	Supervisor	41	33	12	8	5	1	0	75	13	1857
2011	Non-supervisor	43	30	12	8	6	2	1	74	14	5443
2008	Supervisor	39	31	12	9	6	2	1	71	16	1635
2008	Non-supervisor	41	29	11	9	7	3	0	72	16	5135

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	31	9	7	4	0	0	81	10	1280
2019	Non-supervisor	49	28	9	7	4	1	1	79	11	4118
2018	Supervisor	46	33	9	7	4	0	0	80	11	1013
2018	Non-supervisor	48	30	9	7	4	1	0	79	11	3298
2017	Supervisor	47	30	8	8	6	1	0	78	14	1412
2017	Non-supervisor	44	32	9	8	5	1	1	77	14	4576
2014	Supervisor	42	32	8	10	6	0	0	75	16	1603
2014	Non-supervisor	41	33	10	9	6	1	0	75	15	5053
2011	Supervisor	40	36	10	8	6	1	0	76	14	1856
2011	Non-supervisor	39	33	10	10	6	1	0	73	17	5437
2008	Supervisor	38	35	9	11	7	0	0	73	18	1636
2008	Non-supervisor	37	32	11	10	9	1	0	70	19	5134

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	11	4	2	1	0	1	92	4	1278
2019	Non-supervisor	81	10	4	2	1	1	2	93	3	4106
2017	Supervisor	78	13	4	2	2	0	2	92	4	1410
2017	Non-supervisor	78	12	4	2	2	0	2	92	4	4574
2014	Supervisor	78	12	3	2	2	0	2	92	4	1604
2014	Non-supervisor	78	12	4	2	2	0	3	92	4	5053
2011	Supervisor	76	13	4	2	2	0	2	91	4	1857
2011	Non-supervisor	77	11	4	2	2	0	3	91	5	5439
2008	Supervisor	80	9	3	2	3	0	3	92	5	1632
2008	Non-supervisor	78	8	4	3	3	1	4	90	6	5130

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	23	6	4	2	1	2	87	7	1282
2019	Non-supervisor	63	18	7	4	4	2	3	84	9	4133
2017	Supervisor	47	26	11	5	5	3	3	78	10	1405
2017	Non-supervisor	51	24	7	5	6	4	4	81	11	4573
2014	Supervisor	47	25	9	6	6	3	4	78	12	1605
2014	Non-supervisor	50	22	8	6	7	4	4	78	13	5056
2011	Supervisor	43	28	9	8	6	2	3	75	15	1860
2011	Non-supervisor	47	25	8	7	8	2	3	76	16	5445

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	20	8	3	3	1	0	86	6	1285
2019	Non-supervisor	64	20	8	3	3	1	0	85	7	4139
2018	Supervisor	58	21	10	4	5	1	1	81	9	1011
2018	Non-supervisor	59	23	9	3	4	1	0	84	8	3312
2017	Supervisor	58	21	10	5	5	1	0	80	10	1411
2017	Non-supervisor	56	24	10	3	5	2	0	81	8	4575

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	28	7	6	3	84	9	1283
2019	Non-supervisor	56	25	8	6	4	82	10	4136
2018	Supervisor	50	28	10	7	5	78	12	1015
2018	Non-supervisor	53	26	10	6	4	79	11	3321
2017	Supervisor	53	23	10	8	5	77	13	1407
2017	Non-supervisor	52	26	9	7	6	78	12	4573
2014	Supervisor	48	28	9	8	6	77	14	1604
2014	Non-supervisor	48	28	10	7	6	77	13	5052

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	48	12	9	3	1	1	75	13	1281

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	38	13	11	5	3	0	70	16	1271
2019	Non-supervisor	35	31	15	7	4	8	0	72	12	4139
2018	Supervisor	32	31	17	10	6	4	0	65	17	1019
2018	Non-supervisor	32	30	15	8	5	10	1	69	14	3344
2017	Supervisor	28	35	15	12	7	3	0	65	20	1415
2017	Non-supervisor	26	31	16	9	7	10	1	64	18	4579
2014	Supervisor	25	35	16	13	6	5	0	63	19	1604
2014	Non-supervisor	23	32	18	9	6	11	0	61	18	5043
2011	Supervisor	24	34	17	11	10	4	0	60	22	1857
2011	Non-supervisor	24	29	18	11	9	9	1	59	22	5435

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	38	16	12	6	1	0	65	19	1268
2019	Non-supervisor	31	32	17	10	5	3	0	66	16	4126
2018	Supervisor	27	34	18	14	7	0	0	60	21	1013
2018	Non-supervisor	29	32	16	11	7	4	1	64	19	3338
2017	Supervisor	24	36	17	14	9	1	0	60	23	1414
2017	Non-supervisor	23	31	18	13	9	4	1	57	24	4573
2014	Supervisor	22	34	19	15	9	1	0	57	24	1601
2014	Non-supervisor	19	31	21	14	10	4	0	53	25	5036
2011	Supervisor	19	36	17	16	12	1	0	55	28	1853
2011	Non-supervisor	20	32	19	13	11	4	0	54	26	5431
2008	Supervisor	23	35	15	14	12	1	0	59	26	1632
2008	Non-supervisor	24	34	17	11	9	3	0	61	21	5138

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	36	19	18	8	2	0	54	27	1268
2019	Non-supervisor	23	30	20	13	7	7	0	57	21	4123
2018	Supervisor	16	34	20	19	8	2	0	52	28	1012
2018	Non-supervisor	21	29	19	14	8	8	1	55	24	3335
2017	Supervisor	15	35	21	17	11	2	0	50	28	1414
2017	Non-supervisor	17	28	20	17	10	8	0	49	29	4572
2014	Supervisor	12	32	21	21	11	2	0	45	33	1602
2014	Non-supervisor	14	27	23	18	11	8	0	44	31	5042
2011	Supervisor	9	35	19	21	12	3	0	45	35	1854
2011	Non-supervisor	13	32	21	17	10	7	0	49	29	5437
2008	Supervisor	10	35	18	20	14	3	0	46	35	1632
2008	Non-supervisor	13	33	19	17	10	8	0	51	28	5130

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	39	19	19	9	1	54	28	1270
2019	Non-supervisor	22	31	18	17	9	3	55	26	4133
2018	Supervisor	15	36	17	21	10	1	51	31	1020
2018	Non-supervisor	19	30	17	18	10	5	52	30	3339
2017	Supervisor	17	34	18	18	11	1	52	29	1415
2017	Non-supervisor	16	30	18	18	13	5	49	32	4575
2014	Supervisor	15	32	18	20	13	1	48	34	1599
2014	Non-supervisor	14	30	19	20	13	4	46	34	5041
2011	Supervisor	10	34	16	24	14	1	45	39	1853
2011	Non-supervisor	14	31	18	21	12	3	46	35	5429
2008	Supervisor	12	36	14	24	14	1	48	38	1632
2008	Non-supervisor	15	34	15	20	12	3	51	33	5136

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	31	15	4	1	2	0	79	5	1287
2019	Non-supervisor	47	25	13	4	2	7	1	79	7	4135

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	46	16	9	2	1	72	12	1284
2019	Non-supervisor	29	42	17	8	2	2	72	10	4132
2018	Supervisor	25	45	18	9	3	1	71	12	1014
2018	Non-supervisor	27	42	17	9	3	1	70	12	3330
2017	Supervisor	28	44	16	9	4	0	72	12	1411
2017	Non-supervisor	25	41	17	9	5	2	68	15	4572
2014	Supervisor	24	44	16	11	4	1	69	15	1602
2014	Non-supervisor	23	41	20	9	5	3	66	14	5045
2011	Supervisor	21	44	16	12	6	1	66	18	1851
2011	Non-supervisor	25	42	17	9	5	2	68	14	5440

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	36	23	20	7	2	0	48	28	1275
2019	Non-supervisor	17	34	22	16	6	5	0	54	23	4113

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	40	12	9	2	1	0	77	11	1282
2019	Non-supervisor	30	35	15	10	4	4	2	69	15	4122
2018	Supervisor	40	39	11	7	2	1	1	80	9	1016
2018	Non-supervisor	28	38	13	9	5	4	2	70	15	3334
2017	Supervisor	45	38	8	6	3	1	0	83	8	1412
2017	Non-supervisor	31	37	12	9	6	4	1	72	15	4570
2014	Supervisor	43	37	9	6	3	2	0	82	10	1602
2014	Non-supervisor	30	38	12	9	5	5	1	72	14	5042
2011	Supervisor	39	35	10	8	5	2	1	77	13	1849
2011	Non-supervisor	29	33	13	11	7	6	2	67	19	5437
2008	Supervisor	37	36	9	9	6	2	0	76	15	1628
2008	Non-supervisor	28	34	12	11	8	6	1	66	20	5137

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	42	16	7	3	1	73	10	1280
2019	Non-supervisor	31	37	20	7	3	3	70	10	4122
2018	Supervisor	33	41	16	6	3	1	74	10	1011
2018	Non-supervisor	31	38	18	6	4	2	71	10	3326

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	25	21	15	12	7	3	48	29	1279
2019	Non-supervisor	17	21	21	14	12	13	3	45	31	4123
2018	Supervisor	18	27	18	15	13	6	2	49	31	1016
2018	Non-supervisor	17	21	20	14	13	12	4	45	31	3327
2017	Supervisor	20	22	18	15	14	7	3	48	32	1411
2017	Non-supervisor	15	21	17	15	17	12	3	43	37	4570
2014	Supervisor	18	23	18	16	16	7	2	45	35	1601
2014	Non-supervisor	12	18	19	17	19	12	2	35	42	5040
2011	Supervisor	15	21	18	16	17	9	4	41	38	1856
2011	Non-supervisor	12	17	18	16	18	15	3	36	42	5442

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	38	18	15	6	1	0	61	21	1281
2019	Non-supervisor	22	31	19	15	10	3	0	55	25	4125
2018	Supervisor	19	39	18	14	8	1	0	59	23	1015
2018	Non-supervisor	23	31	18	14	10	4	0	56	26	3328
2017	Supervisor	24	37	15	14	9	1	0	62	23	1409
2017	Non-supervisor	22	31	16	16	12	3	0	55	29	4568
2014	Supervisor	20	33	15	20	12	1	0	53	32	1601
2014	Non-supervisor	16	28	19	19	15	3	1	46	35	5039
2011	Supervisor	23	37	15	14	10	1	0	60	25	1859
2011	Non-supervisor	21	32	16	16	12	3	1	55	29	5447
2008	Supervisor	26	40	15	13	6	1	0	66	18	1631
2008	Non-supervisor	24	36	15	13	9	3	0	62	22	5139

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	34	15	13	12	1	1	59	25	1286
2019	Non-supervisor	20	25	16	16	18	3	2	47	36	4132
2018	Supervisor	22	35	13	13	14	1	1	58	28	1015
2018	Non-supervisor	17	27	16	16	18	4	2	48	36	3327
2017	Supervisor	23	31	13	15	16	2	1	55	32	1412
2017	Non-supervisor	17	23	15	18	22	4	2	42	42	4565
2014	Supervisor	18	28	14	19	18	2	1	48	37	1601
2014	Non-supervisor	11	20	15	20	28	3	3	33	51	5038
2011	Supervisor	18	32	15	17	15	1	1	51	33	1857
2011	Non-supervisor	13	25	16	18	23	3	2	40	44	5446
2008	Supervisor	21	35	13	15	13	1	1	58	29	1630
2008	Non-supervisor	17	31	14	16	16	3	2	51	34	5130

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	30	17	6	4	0	2	72	11	1286
2019	Non-supervisor	53	24	12	4	3	1	4	80	8	4121

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	12	9	6	8	0	11	75	16	1284
2019	Non-supervisor	48	14	11	6	9	2	11	70	17	4118

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	26	13	3	2	1	2	81	6	1281
2019	Non-supervisor	41	26	17	7	5	2	3	70	12	4122

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	24	14	6	4	2	3	75	10	1278
2019	Non-supervisor	38	20	17	9	7	4	5	63	18	4104

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	12	9	5	4	2	7	79	11	1280
2019	Non-supervisor	46	16	12	8	8	4	6	69	17	4108

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	76	12	5	1	2	1	4	92	3	1280
2019	Non-supervisor	66	15	7	3	2	2	5	87	5	4111

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	7	4	1	2	2	3	93	3	1280
2019	Non-supervisor	72	9	5	2	3	4	4	89	6	4113

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	4	2	1	1	1	8	96	2	1280
2019	Non-supervisor	76	8	3	1	2	2	9	94	3	4118

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	48	16	7	2	2	0	74	10	1284
2019	Non-supervisor	20	41	20	10	4	5	1	64	15	4126
2018	Supervisor	26	41	19	9	3	2	0	68	13	1017
2018	Non-supervisor	20	37	23	9	6	5	1	60	16	3333
2017	Supervisor	26	40	16	10	5	2	0	68	15	1413
2017	Non-supervisor	18	34	22	12	7	6	1	56	21	4568

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	40	13	5	2	1	81	6	1282
2019	Non-supervisor	39	38	13	5	3	2	79	8	4111
2018	Supervisor	44	39	10	4	1	1	84	6	1019
2018	Non-supervisor	45	37	10	5	3	2	82	8	3331
2017	Supervisor	42	41	9	5	2	1	84	7	1415
2017	Non-supervisor	39	39	11	6	3	2	79	9	4571
2014	Supervisor	45	37	10	4	2	1	83	7	1599
2014	Non-supervisor	39	38	12	5	3	2	79	8	5039
2011	Supervisor	34	43	12	7	3	1	78	10	1857
2011	Non-supervisor	35	37	14	7	4	3	74	12	5432

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	34	12	2	1	2	0	85	4	1275
2019	Non-supervisor	45	32	13	4	2	4	1	81	6	4111
2018	Supervisor	48	35	11	3	1	1	0	85	4	1014
2018	Non-supervisor	43	35	12	3	2	4	0	82	6	3332
2017	Supervisor	46	36	11	3	2	1	0	84	5	1413
2017	Non-supervisor	40	34	14	3	3	5	1	78	7	4566
2014	Supervisor	48	35	10	3	1	2	0	85	4	1599
2014	Non-supervisor	43	35	12	3	2	5	0	82	6	5036

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	35	8	3	1	0	87	5	1283
2019	Non-supervisor	52	32	9	4	2	1	85	6	4133
2018	Supervisor	49	34	10	5	2	0	83	7	1015
2018	Non-supervisor	50	35	8	3	3	1	86	6	3313
2017	Supervisor	46	36	8	6	3	0	83	9	1413
2017	Non-supervisor	45	37	9	5	4	0	82	9	4572
2014	Supervisor	48	36	8	5	3	0	84	8	1598
2014	Non-supervisor	44	38	10	5	3	0	82	8	5039
2011	Supervisor	39	38	11	7	4	0	77	11	1854
2011	Non-supervisor	40	37	12	6	4	1	78	10	5434
2008	Supervisor	35	41	11	7	5	0	76	12	1632
2008	Non-supervisor	38	38	12	7	4	1	77	12	5136

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	34	14	8	3	1	75	11	1279
2019	Non-supervisor	42	33	15	6	4	1	75	10	4125
2018	Supervisor	37	33	18	7	4	0	71	11	1018
2018	Non-supervisor	40	33	16	6	4	1	74	10	3327
2017	Supervisor	34	35	15	9	6	0	70	15	1415
2017	Non-supervisor	35	33	17	8	6	1	68	14	4564
2014	Supervisor	26	38	17	11	8	1	64	19	1600
2014	Non-supervisor	26	37	18	10	7	1	64	18	5037
2011	Supervisor	29	35	18	10	7	0	65	17	1858
2011	Non-supervisor	29	35	19	9	7	1	65	16	5439

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	36	14	8	2	0	76	10	1278
2019	Non-supervisor	40	35	14	6	4	0	76	10	4091
2018	Supervisor	36	37	15	9	3	0	73	12	1015
2018	Non-supervisor	39	36	14	7	4	1	75	11	3306
2017	Supervisor	35	37	15	9	5	0	72	14	1415
2017	Non-supervisor	34	36	15	8	6	0	70	14	4575
2014	Supervisor	28	38	16	12	7	0	66	18	1601
2014	Non-supervisor	26	38	17	12	7	1	65	19	5036
2011	Supervisor	29	38	16	11	6	0	67	17	1855
2011	Non-supervisor	29	38	16	10	6	0	67	16	5440
2008	Supervisor	29	41	12	11	6	0	71	17	1629
2008	Non-supervisor	31	38	14	10	6	0	70	16	5135

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	28	17	10	4	3	0	67	15	1287
2019	Non-supervisor	35	25	19	10	7	3	0	63	17	4133
2018	Supervisor	35	26	20	10	6	3	0	63	17	1020
2018	Non-supervisor	33	26	19	10	7	4	0	62	18	3337
2017	Supervisor	32	26	18	14	7	3	0	60	22	1413
2017	Non-supervisor	30	26	18	11	10	5	0	59	22	4567
2014	Supervisor	26	28	19	13	10	3	0	56	24	1599
2014	Non-supervisor	26	25	19	14	11	5	0	54	26	5041
2011	Supervisor	28	26	20	13	10	3	1	56	23	1857
2011	Non-supervisor	28	25	18	14	10	5	0	55	25	5440
2008	Supervisor	29	28	18	13	7	4	1	60	21	1632
2008	Non-supervisor	27	27	17	13	10	6	0	58	24	5137

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	31	35	34	1287
2019	Non-supervisor	30	33	37	4141
2018	Supervisor	33	37	30	1020
2018	Non-supervisor	29	32	39	3345
2017	Supervisor	35	35	31	1411
2017	Non-supervisor	30	35	36	4577
2014	Supervisor	32	33	35	1601
2014	Non-supervisor	29	35	36	5040
2011	Supervisor	34	33	33	1858
2011	Non-supervisor	32	34	34	5445

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	12	38	39	3	1	7	403
2019	Non-supervisor	9	35	31	3	15	7	1214
2018	Supervisor	18	32	42	2	1	6	337
2018	Non-supervisor	10	33	31	4	17	5	922
2017	Supervisor	16	32	40	5	0	7	497
2017	Non-supervisor	10	31	34	7	9	8	1358
2014	Supervisor	15	30	41	7	9999	7	519
2014	Non-supervisor	10	30	38	10	9999	12	1459
2011	Supervisor	15	32	40	6	9999	8	647
2011	Non-supervisor	11	32	38	8	9999	11	1778

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	41	4	5	1	0	3	90	5	1283
2019	Non-supervisor	31	47	9	8	3	1	1	80	11	4129

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	23	7	2	1	3	3	89	3	1283
2019	Non-supervisor	56	24	9	2	1	6	1	86	4	4121

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	1284
2019	Non-supervisor	12	88	4129
2018	Supervisor	12	88	1021
2018	Non-supervisor	12	88	3343

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	144
2019	Non-supervisor	52	48	479
2018	Supervisor	30	70	124
2018	Non-supervisor	49	51	420

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	48	52	144
2019	Non-supervisor	66	34	479
2018	Supervisor	67	33	124
2018	Non-supervisor	68	32	419

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	144
2019	Non-supervisor	4	96	479
2018	Supervisor	18	82	124
2018	Non-supervisor	3	97	419

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	144
2019	Non-supervisor	4	96	479

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	144
2019	Non-supervisor	4	96	479

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	144
2019	Non-supervisor	4	96	479

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	142
2019	Non-supervisor	35	65	471
2018	Supervisor	41	59	125
2018	Non-supervisor	33	67	420

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	142
2019	Non-supervisor	42	58	471
2018	Supervisor	48	52	125
2018	Non-supervisor	42	58	420

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	142
2019	Non-supervisor	47	53	471
2018	Supervisor	44	56	125
2018	Non-supervisor	52	48	420

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	142
2019	Non-supervisor	43	57	471
2018	Supervisor	45	55	125
2018	Non-supervisor	47	53	421

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	142
2019	Non-supervisor	31	69	471
2018	Supervisor	37	63	125
2018	Non-supervisor	34	66	420

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	142
2019	Non-supervisor	53	47	471
2018	Supervisor	48	52	125
2018	Non-supervisor	57	43	422

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	142
2019	Non-supervisor	30	70	471
2018	Supervisor	39	61	125
2018	Non-supervisor	37	63	420

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	142
2019	Non-supervisor	8	92	471

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	142
2019	Non-supervisor	9	91	471
2018	Supervisor	12	88	125
2018	Non-supervisor	13	87	420

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	142
2019	Non-supervisor	47	53	471
2018	Supervisor	42	58	125
2018	Non-supervisor	52	48	421

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	142
2019	Non-supervisor	23	77	471
2018	Supervisor	34	66	125
2018	Non-supervisor	22	78	420

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	142
2019	Non-supervisor	16	84	471
2018	Supervisor	15	85	125
2018	Non-supervisor	15	85	420

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	141
2019	Non-supervisor	52	48	467
2018	Supervisor	57	43	125
2018	Non-supervisor	49	51	419

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	141
2019	Non-supervisor	19	81	467
2018	Supervisor	26	74	125
2018	Non-supervisor	22	78	420

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	141
2019	Non-supervisor	4	96	467
2018	Supervisor	18	82	125
2018	Non-supervisor	5	95	419

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	141
2019	Non-supervisor	15	85	467
2018	Supervisor	14	86	125
2018	Non-supervisor	17	83	419

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	141
2019	Non-supervisor	6	94	467
2018	Supervisor	11	89	125
2018	Non-supervisor	11	89	419

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	141
2019	Non-supervisor	11	89	467
2018	Supervisor	7	93	125
2018	Non-supervisor	11	89	420

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	141
2019	Non-supervisor	12	88	467
2018	Supervisor	12	88	125
2018	Non-supervisor	13	87	419

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	141
2019	Non-supervisor	29	71	467
2018	Supervisor	23	77	125
2018	Non-supervisor	34	66	420

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	1281
2019	Non-supervisor	14	86	4115

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	20	19	9	6	22	7	53	20	1287
2019	Non-supervisor	16	13	18	7	6	31	10	48	21	4129
2018	Supervisor	18	20	22	7	6	23	5	52	17	1017
2018	Non-supervisor	14	14	18	6	5	33	10	49	19	3335
2017	Supervisor	18	23	18	8	9	19	5	54	22	1415
2017	Non-supervisor	14	15	19	7	8	30	8	46	24	4575
2014	Supervisor	18	23	19	8	7	20	5	54	21	1601
2014	Non-supervisor	12	14	19	7	7	32	9	44	24	5037

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	34	16	7	3	5	1	72	11	1287
2019	Non-supervisor	33	29	17	6	3	11	1	70	10	4132
2018	Supervisor	33	33	18	7	3	5	0	70	11	1019
2018	Non-supervisor	29	32	17	5	4	11	2	71	10	3332
2017	Supervisor	33	34	15	7	5	6	0	71	13	1411
2017	Non-supervisor	27	30	18	6	6	11	2	65	15	4569
2014	Supervisor	28	32	19	8	5	8	1	65	14	1601
2014	Non-supervisor	20	27	20	7	6	18	2	59	16	5035
2011	Supervisor	30	36	17	8	4	5	0	69	13	1858
2011	Non-supervisor	28	31	17	7	5	11	0	66	14	5436

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	1284
2019	Non-supervisor	8	92	4128
2018	Supervisor	5	95	1015
2018	Non-supervisor	7	93	3331

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	54
2019	Non-supervisor	40	60	311
2018	Supervisor	33	67	54
2018	Non-supervisor	30	70	253

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	80	20	54
2019	Non-supervisor	75	25	311
2018	Supervisor	69	31	54
2018	Non-supervisor	80	20	252

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	54
2019	Non-supervisor	3	97	311

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	54
2019	Non-supervisor	8	92	311

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	54
2019	Non-supervisor	3	97	311

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	29	71	52
2019	Non-supervisor	27	73	306
2018	Supervisor	21	79	55
2018	Non-supervisor	28	72	251

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	52
2019	Non-supervisor	22	78	306
2018	Supervisor	20	80	55
2018	Non-supervisor	24	76	251

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	52
2019	Non-supervisor	16	84	306
2018	Supervisor	15	85	55
2018	Non-supervisor	16	84	251

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	52
2019	Non-supervisor	29	71	306
2018	Supervisor	25	75	55
2018	Non-supervisor	25	75	252

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	52
2019	Non-supervisor	19	81	306
2018	Supervisor	37	63	55
2018	Non-supervisor	18	82	251

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	52
2019	Non-supervisor	5	95	306

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	52
2019	Non-supervisor	15	85	306
2018	Supervisor	24	76	55
2018	Non-supervisor	18	82	251

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	52
2019	Non-supervisor	17	83	306
2018	Supervisor	9	91	55
2018	Non-supervisor	18	82	251

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	52
2019	Non-supervisor	0	100	306

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	52
2019	Non-supervisor	20	80	306
2018	Supervisor	19	81	55
2018	Non-supervisor	23	77	252

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	50
2019	Non-supervisor	26	74	299
2018	Supervisor	23	77	55
2018	Non-supervisor	28	72	252

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	50
2019	Non-supervisor	10	90	299

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	50
2019	Non-supervisor	12	88	299
2018	Supervisor	14	86	55
2018	Non-supervisor	19	81	252

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	48	52	50
2019	Non-supervisor	54	46	299
2018	Supervisor	47	53	55
2018	Non-supervisor	49	51	253

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	1283
2019	Non-supervisor	9	91	4121

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	17	22	3	2	27	7	59	7	1285
2019	Non-supervisor	17	12	20	4	3	34	10	52	12	4123
2018	Supervisor	18	21	23	3	2	29	5	58	7	1019
2018	Non-supervisor	15	13	20	3	3	36	9	53	11	3330
2017	Supervisor	20	21	20	3	3	27	6	61	9	1413
2017	Non-supervisor	15	14	20	3	4	36	8	52	12	4570
2014	Supervisor	20	19	20	3	2	30	7	61	7	1596
2014	Non-supervisor	12	14	21	3	3	37	9	50	11	5030

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	33	18	3	2	7	1	76	5	1285
2019	Non-supervisor	35	27	17	4	3	13	2	73	7	4118
2018	Supervisor	34	35	18	3	2	7	1	76	5	1020
2018	Non-supervisor	30	30	18	3	3	14	2	71	7	3333
2017	Supervisor	36	34	16	3	2	8	1	77	6	1412
2017	Non-supervisor	29	31	17	3	3	15	2	72	8	4562
2014	Supervisor	34	32	16	4	2	12	1	75	6	1598
2014	Non-supervisor	24	27	20	3	3	21	2	66	8	5032
2011	Supervisor	39	36	14	4	2	6	0	80	6	1849
2011	Non-supervisor	34	33	15	4	3	11	0	76	8	5424

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	29	24	12	14	0	1	49	27	1285
2019	Non-supervisor	24	28	20	13	14	0	1	52	27	4132
2018	Supervisor	16	26	24	15	17	0	2	43	33	1019
2018	Non-supervisor	17	24	23	14	19	1	2	43	33	3336
2017	Supervisor	20	23	19	16	20	0	1	44	37	1413
2017	Non-supervisor	17	24	21	14	21	1	2	42	36	4565

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	22	32	21	18	0	0	29	39	1285
2019	Non-supervisor	23	32	23	13	8	0	1	55	21	4136
2018	Supervisor	6	18	29	27	20	0	0	24	47	1020
2018	Non-supervisor	18	30	29	14	8	1	1	48	23	3332
2017	Supervisor	8	20	27	23	21	0	0	29	44	1413
2017	Non-supervisor	18	30	27	15	10	0	1	48	25	4564

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	28	30	19	12	0	1	39	31	1279
2019	Non-supervisor	31	32	20	10	6	0	2	64	16	4117
2018	Supervisor	7	25	30	22	16	0	1	32	38	1013
2018	Non-supervisor	25	32	22	11	7	1	2	58	19	3331
2017	Supervisor	10	26	27	21	15	0	1	36	36	1409
2017	Non-supervisor	24	31	22	12	7	1	3	57	20	4559

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	28	21	17	0	0	34	39	1277
2019	Non-supervisor	29	26	21	12	10	1	2	56	22	4118
2018	Supervisor	7	20	29	25	19	0	1	27	44	1019
2018	Non-supervisor	22	26	24	14	11	1	2	49	26	3327
2017	Supervisor	8	18	27	24	21	0	1	26	46	1413
2017	Non-supervisor	21	25	22	15	14	1	2	48	30	4563

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	31	19	12	9	0	2	59	22	1278
2019	Non-supervisor	55	23	9	4	3	1	6	83	7	4116
2018	Supervisor	21	29	21	14	11	0	2	52	26	1017
2018	Non-supervisor	48	24	12	4	3	1	8	79	8	3319
2017	Supervisor	26	28	21	10	11	0	3	56	22	1407
2017	Non-supervisor	43	24	13	4	4	1	11	76	9	4555

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	31	23	16	12	0	0	49	27	1281
2019	Non-supervisor	36	30	17	8	7	0	1	68	15	4117
2018	Supervisor	16	27	25	17	15	0	0	43	32	1017
2018	Non-supervisor	33	29	19	10	8	1	1	63	18	3330
2017	Supervisor	20	30	24	15	11	0	0	50	26	1403
2017	Non-supervisor	29	31	21	10	8	0	1	60	18	4562

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	40	22	10	5	0	0	63	15	1280
2019	Non-supervisor	31	34	20	8	5	1	2	67	13	4117
2018	Supervisor	19	37	25	11	7	0	1	57	18	1017
2018	Non-supervisor	26	34	23	9	5	1	2	63	14	3326
2017	Supervisor	23	36	21	13	7	0	0	59	20	1405
2017	Non-supervisor	26	32	21	11	7	1	2	60	18	4557

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	35	27	14	8	0	1	50	22	1280
2019	Non-supervisor	27	34	20	10	6	1	2	63	16	4110
2018	Supervisor	11	32	29	18	9	0	0	43	28	1019
2018	Non-supervisor	24	33	25	10	6	1	2	58	16	3327
2017	Supervisor	15	29	29	16	10	0	0	44	27	1408
2017	Non-supervisor	23	33	21	13	7	1	2	57	21	4548

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	34	21	10	7	0	1	62	17	1278
2019	Non-supervisor	33	31	19	10	6	0	1	65	16	4104
2018	Supervisor	21	35	24	11	7	0	0	57	18	1016
2018	Non-supervisor	28	33	20	11	6	1	1	62	18	3320
2017	Supervisor	23	33	22	12	8	0	1	57	21	1405
2017	Non-supervisor	27	32	19	11	8	1	2	61	19	4553

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	29	14	8	5	0	1	73	13	1278
2019	Non-supervisor	43	27	15	7	7	1	1	71	14	4108

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	33	23	12	6	0	1	59	18	1279
2019	Non-supervisor	37	32	18	7	4	1	1	70	11	4106
2018	Supervisor	20	33	24	14	8	0	1	54	22	1013
2018	Non-supervisor	30	33	21	10	4	1	2	64	14	3309
2017	Supervisor	22	30	26	12	8	0	1	53	21	1401
2017	Non-supervisor	30	33	20	9	5	1	2	65	15	4545

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	26	12	5	4	0	1	78	9	1280
2019	Non-supervisor	52	24	12	5	4	0	2	78	9	4098
2018	Supervisor	48	26	12	8	5	0	2	75	13	1016
2018	Non-supervisor	49	24	13	5	5	1	3	76	10	3317
2017	Supervisor	51	24	13	6	4	0	1	76	10	1414
2017	Non-supervisor	48	26	13	6	5	0	2	75	11	4570

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	76	11	3	2	1	0	7	93	3	1280
2019	Non-supervisor	71	13	5	2	2	1	7	90	4	4098
2018	Supervisor	70	15	6	2	1	1	5	89	4	1017
2018	Non-supervisor	65	15	6	3	3	1	6	88	6	3328

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	12	6	3	3	0	2	88	6	1277
2019	Non-supervisor	72	11	6	4	4	1	3	86	8	4104
2018	Supervisor	71	12	5	5	3	1	3	86	9	1015
2018	Non-supervisor	68	13	6	3	4	2	4	86	8	3315
2017	Supervisor	70	13	6	4	4	1	2	86	8	1412
2017	Non-supervisor	67	13	6	4	4	1	4	85	8	4569

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	30	10	4	2	0	1	84	6	1270
2019	Non-supervisor	59	25	9	3	2	0	2	86	5	4096
2018	Supervisor	52	28	12	4	2	0	1	82	6	1016
2018	Non-supervisor	57	25	9	4	2	1	2	84	6	3327
2017	Supervisor	50	32	10	5	2	0	1	83	7	1412
2017	Non-supervisor	53	27	10	4	3	0	3	83	7	4571

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	21	11	5	4	0	1	80	9	1271
2019	Non-supervisor	61	19	9	5	5	0	2	81	9	4096
2018	Supervisor	50	24	13	7	5	0	1	75	12	1016
2018	Non-supervisor	57	20	10	6	5	1	2	79	11	3323
2017	Supervisor	56	22	10	6	5	0	1	79	11	1413
2017	Non-supervisor	56	21	9	5	5	1	3	79	11	4564

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	34	15	6	3	0	1	75	9	1270
2019	Non-supervisor	59	5	2	0	0	0	33	96	1	4077
2018	Supervisor	38	35	15	7	3	0	1	74	10	1012
2018	Non-supervisor	54	5	2	1	0	1	37	94	2	3311
2017	Supervisor	42	32	14	8	3	0	1	75	11	1410
2017	Non-supervisor	53	8	2	1	1	0	35	94	2	4566

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	21	8	2	1	0	2	89	3	1268
2019	Non-supervisor	69	16	5	1	1	0	7	92	3	4099
2018	Supervisor	61	24	8	3	1	0	3	88	4	1015
2018	Non-supervisor	64	18	7	1	1	1	8	90	3	3311
2017	Supervisor	62	24	7	2	2	1	3	89	4	1403
2017	Non-supervisor	62	18	7	2	1	1	8	88	4	4544

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	12	3	1	1	0	2	95	2	1274
2019	Non-supervisor	67	14	6	4	4	1	4	85	9	4112
2018	Supervisor	80	12	3	2	1	0	2	95	3	1019
2018	Non-supervisor	61	17	7	3	5	1	5	83	9	3326
2017	Supervisor	72	16	5	2	2	1	2	91	4	1413
2017	Non-supervisor	58	19	8	4	5	1	5	81	10	4570

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	29	11	3	1	0	1	84	5	1272
2019	Non-supervisor	52	27	12	4	2	0	3	81	7	4103
2018	Supervisor	52	30	12	4	1	0	2	83	5	1017
2018	Non-supervisor	46	29	14	4	3	1	3	78	7	3324
2017	Supervisor	56	28	10	2	1	0	2	86	4	1410
2017	Non-supervisor	47	31	12	5	2	1	3	80	7	4561

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	7	29	42	15	6	0	36	22	1287
2019	Non-supervisor	18	37	32	10	3	0	55	13	4136
2018	Supervisor	7	26	40	20	7	0	32	28	1023
2018	Non-supervisor	16	35	35	10	4	0	51	14	3349
2017	Supervisor	5	26	38	20	10	0	32	30	1412
2017	Non-supervisor	12	32	38	11	6	1	45	17	4571

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	22	42	18	4	0	22	36	1281
2019	Non-supervisor	8	14	39	26	12	0	38	22	4101
2018	Supervisor	14	25	40	15	5	0	21	40	1003
2018	Non-supervisor	7	16	39	25	12	0	36	24	3312
2017	Supervisor	14	25	40	17	4	0	21	39	1415
2017	Non-supervisor	8	17	41	23	9	1	33	26	4566

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	41	10	4	2	1	84	6	1276
2019	Non-supervisor	39	39	12	6	2	2	79	9	4125
2018	Supervisor	45	39	10	4	2	1	84	6	1014
2018	Non-supervisor	37	40	12	5	3	3	79	8	3340
2017	Supervisor	43	38	10	5	4	1	81	9	1413
2017	Non-supervisor	31	41	14	6	5	3	74	12	4570

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	37	16	13	6	1	64	19	1283
2019	Non-supervisor	29	36	17	11	6	1	66	17	4131
2018	Supervisor	26	35	17	13	8	1	61	21	1018
2018	Non-supervisor	27	37	15	11	7	2	66	19	3344
2017	Supervisor	19	41	15	15	9	1	60	25	1412
2017	Non-supervisor	21	39	15	13	10	2	61	23	4573

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	1284
2019	Non-supervisor	20	80	4132
2017	Supervisor	18	82	1410
2017	Non-supervisor	21	79	4569
2014	Supervisor	15	85	1598
2014	Non-supervisor	18	82	5017

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	89	11	206
2019	Non-supervisor	82	18	824
2017	Supervisor	84	16	261
2017	Non-supervisor	82	18	950
2014	Supervisor	78	22	243
2014	Non-supervisor	81	19	889

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	30	2	5	3	1	0	89	9	182
2019	Non-supervisor	50	33	5	8	3	1	0	84	11	658
2017	Supervisor	54	29	6	7	3	0	0	84	10	219
2017	Non-supervisor	50	33	6	8	3	0	0	83	11	777
2014	Supervisor	58	31	2	5	3	1	1	90	8	191
2014	Non-supervisor	49	33	8	7	3	0	1	83	9	724

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	32	24	13	10	1	0	19	81	1284
2019	Non-supervisor	24	31	21	11	10	2	1	25	75	4106
2018	Supervisor	26	27	23	11	10	1	0	27	73	1020
2018	Non-supervisor	25	24	22	12	13	3	1	26	74	3344
2017	Supervisor	26	26	19	12	13	3	0	27	73	1414
2017	Non-supervisor	25	22	20	13	15	4	1	27	73	4582

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	57	43	1019
2019	Non-supervisor	58	42	3009

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	991
2019	Non-supervisor	42	58	2957
2018	Supervisor	22	78	726
2018	Non-supervisor	30	70	2407

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	23	19	21	20	1	6	35	44	992
2019	Non-supervisor	12	24	18	17	19	2	7	40	40	2956
2018	Supervisor	8	22	20	20	23	1	6	32	47	734
2018	Non-supervisor	12	22	18	18	22	2	6	37	44	2412
2017	Supervisor	7	20	16	19	26	2	10	31	51	1000
2017	Non-supervisor	11	22	15	17	25	3	7	36	47	3174

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	3	12	17	24	36	1	6	16	65	994
2019	Non-supervisor	6	16	16	20	34	2	6	25	58	2958
2018	Supervisor	3	7	14	19	52	2	4	10	76	733
2018	Non-supervisor	4	12	15	19	43	2	6	17	67	2408
2017	Supervisor	1	6	11	17	54	2	8	8	80	999
2017	Non-supervisor	3	9	10	18	52	3	6	12	76	3171

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	21	17	9	13	0	4	60	23	1257
2019	Non-supervisor	38	19	14	9	11	1	8	62	22	4062
2018	Supervisor	36	17	18	10	13	1	6	56	25	1021
2018	Non-supervisor	33	18	15	11	11	2	11	58	25	3337

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment