2019 Public Service Employee Survey Results for Health Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 45 3 11 3 0 0 83 14 1284
2019 Non-supervisor 43 43 4 9 2 0 0 86 11 4135
2017 Supervisor 28 49 5 13 5 0 0 77 18 1414
2017 Non-supervisor 33 47 4 11 4 0 0 81 15 4581
2014 Supervisor 27 47 5 15 6 0 0 75 21 1604
2014 Non-supervisor 29 49 5 12 4 0 0 79 16 5057
2011 Supervisor 34 48 3 11 4 0 0 82 15 1857
2011 Non-supervisor 37 47 4 9 3 0 0 84 12 5443
2008 Supervisor 40 44 3 10 3 0 0 84 13 1636
2008 Non-supervisor 41 45 4 8 3 0 0 86 11 5141

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 18 5 6 4 0 0 85 10 1283
2019 Non-supervisor 68 17 5 6 3 0 1 86 9 4126
2017 Supervisor 64 19 5 7 3 0 1 84 11 1415
2017 Non-supervisor 67 17 5 6 3 0 1 85 10 4570
2014 Supervisor 65 19 4 6 4 0 1 85 11 1604
2014 Non-supervisor 65 18 5 6 4 0 1 85 10 5052
2011 Supervisor 68 16 4 6 5 0 1 85 11 1859
2011 Non-supervisor 68 17 4 7 3 0 1 86 10 5438
2008 Supervisor 67 17 4 6 5 0 1 85 11 1634
2008 Non-supervisor 69 16 4 7 4 0 1 85 10 5132

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 32 6 12 6 0 0 76 18 1284
2019 Non-supervisor 44 35 6 10 4 0 0 79 14 4127
2017 Supervisor 37 34 8 13 8 0 0 70 21 1414
2017 Non-supervisor 39 35 7 12 7 0 0 74 19 4577
2014 Supervisor 41 31 5 13 9 0 0 73 22 1603
2014 Non-supervisor 36 35 8 13 8 0 0 71 21 5051
2011 Supervisor 44 33 8 9 6 0 0 78 15 1854
2011 Non-supervisor 41 37 8 8 5 0 0 79 13 5439

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 40 11 11 3 0 0 74 15 1280
2019 Non-supervisor 30 39 12 13 5 0 0 70 18 4119
2018 Supervisor 29 47 11 10 3 0 1 76 13 1019
2018 Non-supervisor 27 44 11 13 5 0 1 71 18 3332
2017 Supervisor 30 38 12 13 6 0 0 69 19 1415
2017 Non-supervisor 26 40 12 14 7 0 0 67 21 4575
2014 Supervisor 25 39 11 16 8 0 0 65 24 1602
2014 Non-supervisor 21 39 14 17 8 0 0 60 25 5055
2011 Supervisor 31 40 11 11 5 0 1 72 17 1855
2011 Non-supervisor 25 40 13 13 7 0 1 67 20 5447
2008 Supervisor 33 44 12 8 4 0 1 77 12 1634
2008 Non-supervisor 28 41 12 11 6 0 1 70 17 5138

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 32 8 4 2 0 0 86 6 1272
2019 Non-supervisor 47 35 9 6 2 0 0 83 9 4112
2017 Supervisor 51 35 6 5 2 0 0 87 7 1411
2017 Non-supervisor 44 37 8 7 3 0 0 82 10 4562
2014 Supervisor 49 35 7 7 2 0 0 84 9 1604
2014 Non-supervisor 39 39 11 8 3 0 0 78 10 5053

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 34 8 9 6 0 0 78 15 1279
2019 Non-supervisor 52 29 9 5 4 0 0 81 9 4123
2018 Supervisor 42 31 10 11 5 0 0 73 16 1017
2018 Non-supervisor 49 32 9 6 3 0 0 81 10 3330
2017 Supervisor 40 32 9 11 8 0 0 72 19 1414
2017 Non-supervisor 46 31 9 8 5 0 0 78 13 4569
2014 Supervisor 36 35 10 11 7 0 0 71 18 1604
2014 Non-supervisor 39 35 11 8 6 0 1 74 15 5051
2011 Supervisor 37 37 9 11 6 0 0 74 17 1860
2011 Non-supervisor 44 34 9 7 5 0 0 79 12 5443

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 40 9 6 2 0 0 83 8 1281
2019 Non-supervisor 37 39 12 7 4 0 0 77 11 4131
2018 Supervisor 43 39 9 5 3 0 0 83 9 1010
2018 Non-supervisor 34 43 11 7 5 0 0 77 12 3330
2017 Supervisor 39 42 7 7 4 0 0 82 11 1413
2017 Non-supervisor 32 43 11 8 5 0 0 76 13 4579
2014 Supervisor 35 44 8 9 4 0 0 79 13 1604
2014 Non-supervisor 28 45 12 10 6 0 0 73 16 5053
2011 Supervisor 40 39 9 7 4 0 0 80 11 1849
2011 Non-supervisor 32 41 12 9 6 0 0 74 14 5436
2008 Supervisor 44 38 8 6 3 0 0 83 9 1629
2008 Non-supervisor 34 40 12 8 5 0 0 75 13 5105

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 39 11 11 6 0 0 72 17 1285
2019 Non-supervisor 32 37 13 11 6 0 0 69 18 4130
2018 Supervisor 30 36 15 12 7 0 0 65 19 1018
2018 Non-supervisor 32 34 15 10 8 0 0 67 18 3333
2017 Supervisor 28 36 14 13 9 0 0 64 22 1415
2017 Non-supervisor 27 36 15 12 10 0 0 63 22 4578
2014 Supervisor 24 37 14 15 10 0 0 61 25 1605
2014 Non-supervisor 23 35 17 14 10 0 0 59 25 5053
2011 Supervisor 22 40 13 15 10 0 0 62 25 1858
2011 Non-supervisor 25 37 15 13 9 0 0 62 23 5447

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 42 10 8 2 0 0 79 10 1277
2019 Non-supervisor 37 41 10 8 3 0 0 79 11 4113
2018 Supervisor 37 40 11 8 4 0 0 76 12 1018
2018 Non-supervisor 36 40 11 9 4 0 0 76 13 3334
2017 Supervisor 34 41 11 9 5 0 0 75 14 1415
2017 Non-supervisor 33 42 10 10 5 0 0 75 14 4570

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 37 7 3 1 0 0 89 5 1281
2019 Non-supervisor 46 38 9 5 2 0 0 85 7 4111
2018 Supervisor 54 36 7 2 1 0 0 90 3 1018
2018 Non-supervisor 47 39 8 5 2 0 0 86 7 3341
2017 Supervisor 49 36 8 4 2 0 0 85 6 1413
2017 Non-supervisor 40 41 9 6 4 1 0 82 9 4573
2014 Supervisor 45 38 8 5 3 0 0 84 8 1604
2014 Non-supervisor 36 42 12 6 3 1 0 79 9 5051
2011 Supervisor 44 39 8 6 3 0 0 83 9 1858
2011 Non-supervisor 38 41 11 6 3 1 0 80 9 5444
2008 Supervisor 49 35 8 5 3 0 0 84 8 1634
2008 Non-supervisor 41 40 10 5 3 0 0 81 9 5137

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 36 9 10 4 0 0 77 14 1281
2019 Non-supervisor 35 37 12 9 6 0 0 72 15 4121
2018 Supervisor 39 33 13 8 6 0 0 72 15 1018
2018 Non-supervisor 34 38 12 9 6 0 0 72 16 3339
2017 Supervisor 35 36 11 10 8 0 0 71 18 1413
2017 Non-supervisor 30 37 13 11 9 0 0 67 20 4568

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 30 7 3 1 0 0 89 4 1277
2019 Non-supervisor 52 33 10 4 2 0 0 85 5 4111
2018 Supervisor 58 32 7 3 1 0 0 90 3 1011
2018 Non-supervisor 48 36 11 3 2 0 0 84 5 3320
2017 Supervisor 58 33 6 2 1 0 0 91 3 1412
2017 Non-supervisor 50 35 10 3 2 0 0 85 5 4566
2014 Supervisor 65 26 5 3 1 0 0 92 4 1603
2014 Non-supervisor 57 31 8 3 1 0 0 88 4 5051
2011 Supervisor 64 28 5 2 1 0 0 92 3 1859
2011 Non-supervisor 56 32 8 3 2 0 0 88 4 5445

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 40 8 9 4 0 0 80 12 1281
2019 Non-supervisor 32 39 13 9 5 0 0 72 15 4107
2018 Supervisor 39 39 8 9 4 0 0 78 14 1015
2018 Non-supervisor 29 41 14 10 5 0 0 70 15 3330
2017 Supervisor 38 41 8 8 4 0 0 79 13 1411
2017 Non-supervisor 29 41 12 11 7 0 0 70 18 4564
2014 Supervisor 28 43 9 12 8 0 0 71 20 1605
2014 Non-supervisor 20 43 14 14 9 0 0 63 23 5057
2011 Supervisor 38 40 8 8 5 0 0 78 14 1856
2011 Non-supervisor 30 41 12 11 6 0 0 71 17 5439

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 35 11 7 3 0 0 79 10 1282
2019 Non-supervisor 36 34 16 8 5 0 0 71 13 4126
2018 Supervisor 41 35 11 8 5 0 0 76 12 1014
2018 Non-supervisor 34 34 16 10 5 0 0 68 15 3311
2017 Supervisor 41 33 12 9 5 0 0 75 14 1411
2017 Non-supervisor 33 35 15 10 7 0 0 68 17 4573
2014 Supervisor 35 37 10 12 6 0 0 72 18 1604
2014 Non-supervisor 27 36 16 12 8 0 0 64 20 5057

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 40 11 10 4 0 0 75 14 1261
2019 Non-supervisor 35 40 13 8 3 0 1 76 11 4072
2018 Supervisor 37 32 15 11 5 0 0 69 16 1015
2018 Non-supervisor 33 37 14 10 5 0 1 71 15 3333
2017 Supervisor 35 34 13 12 6 0 0 69 18 1409
2017 Non-supervisor 33 37 13 10 6 0 0 71 16 4565
2014 Supervisor 30 36 12 14 7 0 0 67 21 1603
2014 Non-supervisor 27 40 16 11 7 0 0 67 17 5053
2011 Supervisor 37 40 11 8 4 1 0 77 12 1854
2011 Non-supervisor 35 41 12 7 4 1 1 77 11 5433

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 38 10 5 1 0 0 83 6 1284
2019 Non-supervisor 43 39 10 6 2 0 0 82 8 4136
2018 Supervisor 44 40 8 4 2 0 0 85 7 1014
2018 Non-supervisor 39 41 11 6 3 0 0 80 9 3341
2017 Supervisor 43 39 10 5 3 0 0 83 8 1406
2017 Non-supervisor 39 40 11 6 4 0 0 79 10 4562
2014 Supervisor 42 38 9 7 3 0 0 81 10 1604
2014 Non-supervisor 37 40 12 7 4 0 0 78 11 5054
2011 Supervisor 45 40 8 6 2 0 0 84 8 1859
2011 Non-supervisor 39 41 10 6 3 0 0 80 10 5443
2008 Supervisor 48 39 6 5 2 0 0 87 8 1635
2008 Non-supervisor 41 40 9 7 3 0 0 81 10 5138

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 31 25 16 11 0 0 48 27 1271
2019 Non-supervisor 45 34 14 5 2 0 0 79 7 4114
2018 Supervisor 18 28 22 17 13 0 1 46 31 1022
2018 Non-supervisor 43 34 15 5 3 0 1 77 8 3347
2017 Supervisor 17 32 23 17 11 0 1 49 28 1414
2017 Non-supervisor 39 38 14 5 3 0 1 78 8 4577
2014 Supervisor 17 35 23 14 11 0 1 52 25 1604
2014 Non-supervisor 38 37 16 5 3 0 1 75 8 5055
2011 Supervisor 18 33 23 15 10 0 1 51 26 1859
2011 Non-supervisor 39 36 17 5 3 0 0 76 8 5442
2008 Supervisor 13 26 27 19 14 0 0 39 34 1634
2008 Non-supervisor 32 37 20 7 4 0 1 69 11 5131

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 28 39 17 4 0 1 21 39 1283
2019 Non-supervisor 8 21 36 22 11 1 1 33 30 4131
2018 Supervisor 13 30 37 16 3 1 0 19 44 1021
2018 Non-supervisor 8 21 36 21 10 1 2 32 31 3336
2017 Supervisor 14 30 37 13 4 0 2 17 45 1407
2017 Non-supervisor 10 22 36 19 9 1 3 29 33 4556
2014 Supervisor 14 32 39 11 3 0 1 14 46 1600
2014 Non-supervisor 10 26 37 17 7 1 2 24 37 5037
2011 Supervisor 15 32 36 13 3 0 1 16 47 1853
2011 Non-supervisor 10 24 36 19 7 1 3 27 35 5443
2008 Supervisor 16 33 37 11 3 0 0 13 49 1633
2008 Non-supervisor 10 25 37 18 7 1 2 25 37 5124

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 8 18 33 27 11 1 1 39 27 1275
2019 Non-supervisor 7 14 27 28 18 3 2 48 23 4120
2018 Supervisor 10 19 34 27 9 1 1 37 29 1016
2018 Non-supervisor 8 15 27 26 17 3 3 47 24 3317
2017 Supervisor 11 21 34 21 8 1 2 31 34 1407
2017 Non-supervisor 10 17 28 23 15 3 4 40 29 4543
2014 Supervisor 15 25 33 19 6 1 1 25 41 1596
2014 Non-supervisor 12 21 30 21 11 3 3 34 35 5034
2011 Supervisor 14 23 33 19 8 1 2 28 38 1850
2011 Non-supervisor 10 17 28 24 13 3 4 40 30 5423
2008 Supervisor 18 24 33 17 6 0 1 23 43 1632
2008 Non-supervisor 11 19 29 23 13 3 3 38 32 5116

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 28 31 11 5 0 0 17 52 1281
2019 Non-supervisor 16 24 28 17 10 2 3 29 42 4117
2018 Supervisor 27 28 28 12 3 0 1 16 56 1019
2018 Non-supervisor 17 24 29 16 10 2 4 27 42 3321
2017 Supervisor 27 29 29 10 3 0 1 13 57 1406
2017 Non-supervisor 19 24 28 15 8 2 4 25 46 4553
2014 Supervisor 37 30 22 8 3 0 1 10 67 1601
2014 Non-supervisor 24 27 26 12 5 2 3 19 53 5029
2011 Supervisor 28 31 27 10 2 0 1 13 60 1852
2011 Non-supervisor 18 24 29 16 7 2 4 24 44 5428
2008 Supervisor 26 30 28 12 2 0 1 15 57 1633
2008 Non-supervisor 16 24 31 15 8 2 3 24 43 5105

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 25 39 16 6 0 0 21 39 1279
2019 Non-supervisor 7 14 31 28 18 1 2 47 21 4104
2018 Supervisor 17 25 37 16 3 0 0 20 43 1012
2018 Non-supervisor 8 16 31 26 16 1 3 44 24 3312
2017 Supervisor 16 27 35 16 4 1 2 20 44 1401
2017 Non-supervisor 9 15 32 26 13 1 3 42 25 4533
2014 Supervisor 18 28 37 13 3 0 1 17 46 1600
2014 Non-supervisor 8 18 34 26 10 1 3 38 27 5027
2011 Supervisor 17 27 37 14 4 0 1 18 44 1853
2011 Non-supervisor 7 15 33 28 12 1 3 42 23 5423
2008 Supervisor 17 28 37 14 3 0 0 17 45 1631
2008 Non-supervisor 7 17 33 28 12 1 3 41 25 5109

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 30 30 13 5 0 1 18 52 1284
2019 Non-supervisor 11 18 27 23 17 1 3 42 30 4120
2018 Supervisor 24 28 31 13 3 0 1 17 53 1017
2018 Non-supervisor 12 21 28 20 13 2 4 35 35 3327
2017 Supervisor 28 30 28 9 3 1 2 12 59 1409
2017 Non-supervisor 16 21 27 19 11 2 4 32 39 4551
2014 Supervisor 32 33 25 7 2 0 1 9 65 1603
2014 Non-supervisor 20 24 28 16 8 2 3 25 46 5034
2011 Supervisor 24 31 30 11 3 0 1 14 56 1853
2011 Non-supervisor 13 20 29 20 11 2 4 33 36 5427
2008 Supervisor 23 31 30 12 3 0 0 15 55 1634
2008 Non-supervisor 12 20 29 21 12 2 4 35 34 5112

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 22 34 22 8 1 1 31 35 1279
2019 Non-supervisor 9 16 27 24 18 3 3 45 26 4114
2018 Supervisor 13 22 32 23 8 1 1 31 36 1013
2018 Non-supervisor 10 17 25 24 16 5 4 44 29 3321
2017 Supervisor 15 21 34 21 6 0 3 28 37 1407
2017 Non-supervisor 12 17 27 21 13 4 5 38 32 4554
2014 Supervisor 14 20 33 22 9 0 1 31 35 1601
2014 Non-supervisor 11 17 26 26 13 3 5 42 30 5032
2011 Supervisor 15 21 34 21 7 1 2 29 36 1851
2011 Non-supervisor 11 17 26 23 14 3 6 41 31 5428
2008 Supervisor 20 27 33 14 4 0 2 18 48 1634
2008 Non-supervisor 14 21 27 19 11 3 5 32 39 5121

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 27 34 13 4 1 0 18 48 1279
2019 Non-supervisor 12 20 31 19 12 3 3 33 34 4115
2018 Supervisor 22 29 35 11 3 1 0 13 52 1019
2018 Non-supervisor 13 20 31 17 11 4 4 30 36 3333
2017 Supervisor 23 26 36 10 3 1 1 13 50 1409
2017 Non-supervisor 15 22 32 15 9 3 4 26 40 4555
2014 Supervisor 29 32 27 8 3 0 1 11 61 1603
2014 Non-supervisor 18 24 30 14 7 2 4 23 45 5035

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 22 39 21 5 1 1 26 34 1284
2019 Non-supervisor 7 18 35 23 14 1 2 38 26 4122
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 17 6 5 3 0 0 87 8 1284
2019 Non-supervisor 70 14 6 5 3 1 2 86 8 4129
2017 Supervisor 69 16 6 5 3 0 2 87 7 1411
2017 Non-supervisor 70 14 6 4 3 0 3 87 7 4578
2014 Supervisor 72 15 4 4 3 0 2 89 7 1604
2014 Non-supervisor 70 14 5 4 3 0 3 87 7 5054
2011 Supervisor 69 15 6 5 3 0 2 86 8 1855
2011 Non-supervisor 68 14 6 5 4 0 3 86 9 5436
2008 Supervisor 67 16 4 5 3 0 3 86 9 1634
2008 Non-supervisor 67 12 6 5 5 1 5 84 10 5131

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 35 13 9 5 2 3 71 15 1281
2019 Non-supervisor 31 26 16 9 6 6 5 64 18 4126
2018 Supervisor 27 37 16 8 6 3 2 68 15 1017
2018 Non-supervisor 24 29 17 9 7 9 6 62 18 3334
2017 Supervisor 29 37 12 11 7 2 2 68 19 1410
2017 Non-supervisor 25 29 15 11 9 6 4 61 22 4576
2014 Supervisor 32 38 11 10 7 2 1 72 17 1605
2014 Non-supervisor 27 29 15 11 9 4 4 62 22 5053

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 30 6 6 4 0 0 84 10 1278
2019 Non-supervisor 47 27 9 10 6 1 0 75 16 4127
2018 Supervisor 50 32 6 7 5 0 0 82 12 1013
2018 Non-supervisor 44 30 9 9 7 1 0 75 16 3331
2017 Supervisor 50 30 7 7 6 0 0 80 13 1412
2017 Non-supervisor 41 29 10 11 8 1 0 71 19 4576
2014 Supervisor 52 29 5 8 5 0 0 81 13 1605
2014 Non-supervisor 39 30 10 12 9 1 0 69 20 5053

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 33 6 6 3 0 0 86 9 1279
2019 Non-supervisor 54 30 6 7 3 0 0 84 10 4120
2018 Supervisor 51 33 7 6 3 0 0 84 9 1011
2018 Non-supervisor 53 31 7 6 3 0 0 84 9 3333
2017 Supervisor 44 38 7 7 4 0 0 82 11 1412
2017 Non-supervisor 45 35 8 8 4 0 0 80 12 4572
2014 Supervisor 42 41 5 8 3 0 0 84 11 1605
2014 Non-supervisor 42 37 9 8 4 0 0 79 12 5052

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 35 8 3 2 1 0 87 5 1281
2019 Non-supervisor 46 35 11 5 2 1 0 82 7 4127
2018 Supervisor 49 36 9 3 2 1 0 86 5 1015
2018 Non-supervisor 43 37 10 5 3 1 0 81 8 3332
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 25 7 2 1 1 1 89 4 1283
2019 Non-supervisor 47 26 14 5 3 1 4 77 9 4132

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 34 10 6 4 0 0 80 10 1283
2019 Non-supervisor 47 30 10 7 5 1 1 78 12 4129
2018 Supervisor 40 35 12 8 4 0 1 76 12 1013
2018 Non-supervisor 43 33 10 7 4 1 1 78 11 3319
2017 Supervisor 42 33 11 8 6 0 0 76 14 1411
2017 Non-supervisor 44 31 11 7 6 1 1 76 13 4582
2014 Supervisor 39 34 10 9 6 0 0 74 16 1604
2014 Non-supervisor 40 34 11 8 5 1 0 75 14 5056
2011 Supervisor 34 38 11 10 6 0 0 72 17 1858
2011 Non-supervisor 37 34 11 10 7 0 0 72 17 5437
2008 Supervisor 30 37 12 12 8 0 0 68 20 1635
2008 Non-supervisor 34 34 12 10 8 1 1 69 19 5140

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 26 12 5 3 1 1 79 9 1284
2019 Non-supervisor 54 24 9 6 4 1 1 81 10 4132
2018 Supervisor 48 30 11 5 4 1 0 79 9 1011
2018 Non-supervisor 50 28 11 5 4 2 0 80 9 3314
2017 Supervisor 47 28 12 8 4 1 0 76 12 1412
2017 Non-supervisor 48 28 10 7 5 2 1 78 11 4576
2014 Supervisor 43 30 11 8 6 1 0 74 15 1603
2014 Non-supervisor 45 30 12 6 5 2 1 76 12 5055
2011 Supervisor 41 33 12 8 5 1 0 75 13 1857
2011 Non-supervisor 43 30 12 8 6 2 1 74 14 5443
2008 Supervisor 39 31 12 9 6 2 1 71 16 1635
2008 Non-supervisor 41 29 11 9 7 3 0 72 16 5135

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 31 9 7 4 0 0 81 10 1280
2019 Non-supervisor 49 28 9 7 4 1 1 79 11 4118
2018 Supervisor 46 33 9 7 4 0 0 80 11 1013
2018 Non-supervisor 48 30 9 7 4 1 0 79 11 3298
2017 Supervisor 47 30 8 8 6 1 0 78 14 1412
2017 Non-supervisor 44 32 9 8 5 1 1 77 14 4576
2014 Supervisor 42 32 8 10 6 0 0 75 16 1603
2014 Non-supervisor 41 33 10 9 6 1 0 75 15 5053
2011 Supervisor 40 36 10 8 6 1 0 76 14 1856
2011 Non-supervisor 39 33 10 10 6 1 0 73 17 5437
2008 Supervisor 38 35 9 11 7 0 0 73 18 1636
2008 Non-supervisor 37 32 11 10 9 1 0 70 19 5134

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 80 11 4 2 1 0 1 92 4 1278
2019 Non-supervisor 81 10 4 2 1 1 2 93 3 4106
2017 Supervisor 78 13 4 2 2 0 2 92 4 1410
2017 Non-supervisor 78 12 4 2 2 0 2 92 4 4574
2014 Supervisor 78 12 3 2 2 0 2 92 4 1604
2014 Non-supervisor 78 12 4 2 2 0 3 92 4 5053
2011 Supervisor 76 13 4 2 2 0 2 91 4 1857
2011 Non-supervisor 77 11 4 2 2 0 3 91 5 5439
2008 Supervisor 80 9 3 2 3 0 3 92 5 1632
2008 Non-supervisor 78 8 4 3 3 1 4 90 6 5130

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 23 6 4 2 1 2 87 7 1282
2019 Non-supervisor 63 18 7 4 4 2 3 84 9 4133
2017 Supervisor 47 26 11 5 5 3 3 78 10 1405
2017 Non-supervisor 51 24 7 5 6 4 4 81 11 4573
2014 Supervisor 47 25 9 6 6 3 4 78 12 1605
2014 Non-supervisor 50 22 8 6 7 4 4 78 13 5056
2011 Supervisor 43 28 9 8 6 2 3 75 15 1860
2011 Non-supervisor 47 25 8 7 8 2 3 76 16 5445

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 65 20 8 3 3 1 0 86 6 1285
2019 Non-supervisor 64 20 8 3 3 1 0 85 7 4139
2018 Supervisor 58 21 10 4 5 1 1 81 9 1011
2018 Non-supervisor 59 23 9 3 4 1 0 84 8 3312
2017 Supervisor 58 21 10 5 5 1 0 80 10 1411
2017 Non-supervisor 56 24 10 3 5 2 0 81 8 4575

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 28 7 6 3 0 0 84 9 1283
2019 Non-supervisor 56 25 8 6 4 0 0 82 10 4136
2018 Supervisor 50 28 10 7 5 0 0 78 12 1015
2018 Non-supervisor 53 26 10 6 4 0 0 79 11 3321
2017 Supervisor 53 23 10 8 5 0 0 77 13 1407
2017 Non-supervisor 52 26 9 7 6 0 0 78 12 4573
2014 Supervisor 48 28 9 8 6 0 0 77 14 1604
2014 Non-supervisor 48 28 10 7 6 0 0 77 13 5052

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 48 12 9 3 1 1 75 13 1281
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 30 38 13 11 5 3 0 70 16 1271
2019 Non-supervisor 35 31 15 7 4 8 0 72 12 4139
2018 Supervisor 32 31 17 10 6 4 0 65 17 1019
2018 Non-supervisor 32 30 15 8 5 10 1 69 14 3344
2017 Supervisor 28 35 15 12 7 3 0 65 20 1415
2017 Non-supervisor 26 31 16 9 7 10 1 64 18 4579
2014 Supervisor 25 35 16 13 6 5 0 63 19 1604
2014 Non-supervisor 23 32 18 9 6 11 0 61 18 5043
2011 Supervisor 24 34 17 11 10 4 0 60 22 1857
2011 Non-supervisor 24 29 18 11 9 9 1 59 22 5435

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 38 16 12 6 1 0 65 19 1268
2019 Non-supervisor 31 32 17 10 5 3 0 66 16 4126
2018 Supervisor 27 34 18 14 7 0 0 60 21 1013
2018 Non-supervisor 29 32 16 11 7 4 1 64 19 3338
2017 Supervisor 24 36 17 14 9 1 0 60 23 1414
2017 Non-supervisor 23 31 18 13 9 4 1 57 24 4573
2014 Supervisor 22 34 19 15 9 1 0 57 24 1601
2014 Non-supervisor 19 31 21 14 10 4 0 53 25 5036
2011 Supervisor 19 36 17 16 12 1 0 55 28 1853
2011 Non-supervisor 20 32 19 13 11 4 0 54 26 5431
2008 Supervisor 23 35 15 14 12 1 0 59 26 1632
2008 Non-supervisor 24 34 17 11 9 3 0 61 21 5138

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 36 19 18 8 2 0 54 27 1268
2019 Non-supervisor 23 30 20 13 7 7 0 57 21 4123
2018 Supervisor 16 34 20 19 8 2 0 52 28 1012
2018 Non-supervisor 21 29 19 14 8 8 1 55 24 3335
2017 Supervisor 15 35 21 17 11 2 0 50 28 1414
2017 Non-supervisor 17 28 20 17 10 8 0 49 29 4572
2014 Supervisor 12 32 21 21 11 2 0 45 33 1602
2014 Non-supervisor 14 27 23 18 11 8 0 44 31 5042
2011 Supervisor 9 35 19 21 12 3 0 45 35 1854
2011 Non-supervisor 13 32 21 17 10 7 0 49 29 5437
2008 Supervisor 10 35 18 20 14 3 0 46 35 1632
2008 Non-supervisor 13 33 19 17 10 8 0 51 28 5130

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 39 19 19 9 1 0 54 28 1270
2019 Non-supervisor 22 31 18 17 9 3 0 55 26 4133
2018 Supervisor 15 36 17 21 10 1 0 51 31 1020
2018 Non-supervisor 19 30 17 18 10 5 0 52 30 3339
2017 Supervisor 17 34 18 18 11 1 0 52 29 1415
2017 Non-supervisor 16 30 18 18 13 5 0 49 32 4575
2014 Supervisor 15 32 18 20 13 1 0 48 34 1599
2014 Non-supervisor 14 30 19 20 13 4 0 46 34 5041
2011 Supervisor 10 34 16 24 14 1 0 45 39 1853
2011 Non-supervisor 14 31 18 21 12 3 0 46 35 5429
2008 Supervisor 12 36 14 24 14 1 0 48 38 1632
2008 Non-supervisor 15 34 15 20 12 3 0 51 33 5136

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 31 15 4 1 2 0 79 5 1287
2019 Non-supervisor 47 25 13 4 2 7 1 79 7 4135
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 46 16 9 2 1 0 72 12 1284
2019 Non-supervisor 29 42 17 8 2 2 0 72 10 4132
2018 Supervisor 25 45 18 9 3 1 0 71 12 1014
2018 Non-supervisor 27 42 17 9 3 1 0 70 12 3330
2017 Supervisor 28 44 16 9 4 0 0 72 12 1411
2017 Non-supervisor 25 41 17 9 5 2 0 68 15 4572
2014 Supervisor 24 44 16 11 4 1 0 69 15 1602
2014 Non-supervisor 23 41 20 9 5 3 0 66 14 5045
2011 Supervisor 21 44 16 12 6 1 0 66 18 1851
2011 Non-supervisor 25 42 17 9 5 2 0 68 14 5440

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 36 23 20 7 2 0 48 28 1275
2019 Non-supervisor 17 34 22 16 6 5 0 54 23 4113

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 40 12 9 2 1 0 77 11 1282
2019 Non-supervisor 30 35 15 10 4 4 2 69 15 4122
2018 Supervisor 40 39 11 7 2 1 1 80 9 1016
2018 Non-supervisor 28 38 13 9 5 4 2 70 15 3334
2017 Supervisor 45 38 8 6 3 1 0 83 8 1412
2017 Non-supervisor 31 37 12 9 6 4 1 72 15 4570
2014 Supervisor 43 37 9 6 3 2 0 82 10 1602
2014 Non-supervisor 30 38 12 9 5 5 1 72 14 5042
2011 Supervisor 39 35 10 8 5 2 1 77 13 1849
2011 Non-supervisor 29 33 13 11 7 6 2 67 19 5437
2008 Supervisor 37 36 9 9 6 2 0 76 15 1628
2008 Non-supervisor 28 34 12 11 8 6 1 66 20 5137

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 42 16 7 3 1 0 73 10 1280
2019 Non-supervisor 31 37 20 7 3 3 0 70 10 4122
2018 Supervisor 33 41 16 6 3 1 0 74 10 1011
2018 Non-supervisor 31 38 18 6 4 2 0 71 10 3326

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 25 21 15 12 7 3 48 29 1279
2019 Non-supervisor 17 21 21 14 12 13 3 45 31 4123
2018 Supervisor 18 27 18 15 13 6 2 49 31 1016
2018 Non-supervisor 17 21 20 14 13 12 4 45 31 3327
2017 Supervisor 20 22 18 15 14 7 3 48 32 1411
2017 Non-supervisor 15 21 17 15 17 12 3 43 37 4570
2014 Supervisor 18 23 18 16 16 7 2 45 35 1601
2014 Non-supervisor 12 18 19 17 19 12 2 35 42 5040
2011 Supervisor 15 21 18 16 17 9 4 41 38 1856
2011 Non-supervisor 12 17 18 16 18 15 3 36 42 5442

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 38 18 15 6 1 0 61 21 1281
2019 Non-supervisor 22 31 19 15 10 3 0 55 25 4125
2018 Supervisor 19 39 18 14 8 1 0 59 23 1015
2018 Non-supervisor 23 31 18 14 10 4 0 56 26 3328
2017 Supervisor 24 37 15 14 9 1 0 62 23 1409
2017 Non-supervisor 22 31 16 16 12 3 0 55 29 4568
2014 Supervisor 20 33 15 20 12 1 0 53 32 1601
2014 Non-supervisor 16 28 19 19 15 3 1 46 35 5039
2011 Supervisor 23 37 15 14 10 1 0 60 25 1859
2011 Non-supervisor 21 32 16 16 12 3 1 55 29 5447
2008 Supervisor 26 40 15 13 6 1 0 66 18 1631
2008 Non-supervisor 24 36 15 13 9 3 0 62 22 5139

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 34 15 13 12 1 1 59 25 1286
2019 Non-supervisor 20 25 16 16 18 3 2 47 36 4132
2018 Supervisor 22 35 13 13 14 1 1 58 28 1015
2018 Non-supervisor 17 27 16 16 18 4 2 48 36 3327
2017 Supervisor 23 31 13 15 16 2 1 55 32 1412
2017 Non-supervisor 17 23 15 18 22 4 2 42 42 4565
2014 Supervisor 18 28 14 19 18 2 1 48 37 1601
2014 Non-supervisor 11 20 15 20 28 3 3 33 51 5038
2011 Supervisor 18 32 15 17 15 1 1 51 33 1857
2011 Non-supervisor 13 25 16 18 23 3 2 40 44 5446
2008 Supervisor 21 35 13 15 13 1 1 58 29 1630
2008 Non-supervisor 17 31 14 16 16 3 2 51 34 5130

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 30 17 6 4 0 2 72 11 1286
2019 Non-supervisor 53 24 12 4 3 1 4 80 8 4121

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 12 9 6 8 0 11 75 16 1284
2019 Non-supervisor 48 14 11 6 9 2 11 70 17 4118

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 26 13 3 2 1 2 81 6 1281
2019 Non-supervisor 41 26 17 7 5 2 3 70 12 4122

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 24 14 6 4 2 3 75 10 1278
2019 Non-supervisor 38 20 17 9 7 4 5 63 18 4104

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 12 9 5 4 2 7 79 11 1280
2019 Non-supervisor 46 16 12 8 8 4 6 69 17 4108

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 76 12 5 1 2 1 4 92 3 1280
2019 Non-supervisor 66 15 7 3 2 2 5 87 5 4111

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 7 4 1 2 2 3 93 3 1280
2019 Non-supervisor 72 9 5 2 3 4 4 89 6 4113

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 84 4 2 1 1 1 8 96 2 1280
2019 Non-supervisor 76 8 3 1 2 2 9 94 3 4118

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 48 16 7 2 2 0 74 10 1284
2019 Non-supervisor 20 41 20 10 4 5 1 64 15 4126
2018 Supervisor 26 41 19 9 3 2 0 68 13 1017
2018 Non-supervisor 20 37 23 9 6 5 1 60 16 3333
2017 Supervisor 26 40 16 10 5 2 0 68 15 1413
2017 Non-supervisor 18 34 22 12 7 6 1 56 21 4568

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 40 13 5 2 1 0 81 6 1282
2019 Non-supervisor 39 38 13 5 3 2 0 79 8 4111
2018 Supervisor 44 39 10 4 1 1 0 84 6 1019
2018 Non-supervisor 45 37 10 5 3 2 0 82 8 3331
2017 Supervisor 42 41 9 5 2 1 0 84 7 1415
2017 Non-supervisor 39 39 11 6 3 2 0 79 9 4571
2014 Supervisor 45 37 10 4 2 1 0 83 7 1599
2014 Non-supervisor 39 38 12 5 3 2 0 79 8 5039
2011 Supervisor 34 43 12 7 3 1 0 78 10 1857
2011 Non-supervisor 35 37 14 7 4 3 0 74 12 5432

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 34 12 2 1 2 0 85 4 1275
2019 Non-supervisor 45 32 13 4 2 4 1 81 6 4111
2018 Supervisor 48 35 11 3 1 1 0 85 4 1014
2018 Non-supervisor 43 35 12 3 2 4 0 82 6 3332
2017 Supervisor 46 36 11 3 2 1 0 84 5 1413
2017 Non-supervisor 40 34 14 3 3 5 1 78 7 4566
2014 Supervisor 48 35 10 3 1 2 0 85 4 1599
2014 Non-supervisor 43 35 12 3 2 5 0 82 6 5036

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 35 8 3 1 0 0 87 5 1283
2019 Non-supervisor 52 32 9 4 2 1 0 85 6 4133
2018 Supervisor 49 34 10 5 2 0 0 83 7 1015
2018 Non-supervisor 50 35 8 3 3 1 0 86 6 3313
2017 Supervisor 46 36 8 6 3 0 0 83 9 1413
2017 Non-supervisor 45 37 9 5 4 0 0 82 9 4572
2014 Supervisor 48 36 8 5 3 0 0 84 8 1598
2014 Non-supervisor 44 38 10 5 3 0 0 82 8 5039
2011 Supervisor 39 38 11 7 4 0 0 77 11 1854
2011 Non-supervisor 40 37 12 6 4 1 0 78 10 5434
2008 Supervisor 35 41 11 7 5 0 0 76 12 1632
2008 Non-supervisor 38 38 12 7 4 1 0 77 12 5136

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 34 14 8 3 1 0 75 11 1279
2019 Non-supervisor 42 33 15 6 4 1 0 75 10 4125
2018 Supervisor 37 33 18 7 4 0 0 71 11 1018
2018 Non-supervisor 40 33 16 6 4 1 0 74 10 3327
2017 Supervisor 34 35 15 9 6 0 0 70 15 1415
2017 Non-supervisor 35 33 17 8 6 1 0 68 14 4564
2014 Supervisor 26 38 17 11 8 1 0 64 19 1600
2014 Non-supervisor 26 37 18 10 7 1 0 64 18 5037
2011 Supervisor 29 35 18 10 7 0 0 65 17 1858
2011 Non-supervisor 29 35 19 9 7 1 0 65 16 5439

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 36 14 8 2 0 0 76 10 1278
2019 Non-supervisor 40 35 14 6 4 0 0 76 10 4091
2018 Supervisor 36 37 15 9 3 0 0 73 12 1015
2018 Non-supervisor 39 36 14 7 4 1 0 75 11 3306
2017 Supervisor 35 37 15 9 5 0 0 72 14 1415
2017 Non-supervisor 34 36 15 8 6 0 0 70 14 4575
2014 Supervisor 28 38 16 12 7 0 0 66 18 1601
2014 Non-supervisor 26 38 17 12 7 1 0 65 19 5036
2011 Supervisor 29 38 16 11 6 0 0 67 17 1855
2011 Non-supervisor 29 38 16 10 6 0 0 67 16 5440
2008 Supervisor 29 41 12 11 6 0 0 71 17 1629
2008 Non-supervisor 31 38 14 10 6 0 0 70 16 5135

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 28 17 10 4 3 0 67 15 1287
2019 Non-supervisor 35 25 19 10 7 3 0 63 17 4133
2018 Supervisor 35 26 20 10 6 3 0 63 17 1020
2018 Non-supervisor 33 26 19 10 7 4 0 62 18 3337
2017 Supervisor 32 26 18 14 7 3 0 60 22 1413
2017 Non-supervisor 30 26 18 11 10 5 0 59 22 4567
2014 Supervisor 26 28 19 13 10 3 0 56 24 1599
2014 Non-supervisor 26 25 19 14 11 5 0 54 26 5041
2011 Supervisor 28 26 20 13 10 3 1 56 23 1857
2011 Non-supervisor 28 25 18 14 10 5 0 55 25 5440
2008 Supervisor 29 28 18 13 7 4 1 60 21 1632
2008 Non-supervisor 27 27 17 13 10 6 0 58 24 5137
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 31 35 34 1287
2019 Non-supervisor 30 33 37 4141
2018 Supervisor 33 37 30 1020
2018 Non-supervisor 29 32 39 3345
2017 Supervisor 35 35 31 1411
2017 Non-supervisor 30 35 36 4577
2014 Supervisor 32 33 35 1601
2014 Non-supervisor 29 35 36 5040
2011 Supervisor 34 33 33 1858
2011 Non-supervisor 32 34 34 5445

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 12 38 39 3 1 7 403
2019 Non-supervisor 9 35 31 3 15 7 1214
2018 Supervisor 18 32 42 2 1 6 337
2018 Non-supervisor 10 33 31 4 17 5 922
2017 Supervisor 16 32 40 5 0 7 497
2017 Non-supervisor 10 31 34 7 9 8 1358
2014 Supervisor 15 30 41 7 9999 7 519
2014 Non-supervisor 10 30 38 10 9999 12 1459
2011 Supervisor 15 32 40 6 9999 8 647
2011 Non-supervisor 11 32 38 8 9999 11 1778
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 46 41 4 5 1 0 3 90 5 1283
2019 Non-supervisor 31 47 9 8 3 1 1 80 11 4129

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 23 7 2 1 3 3 89 3 1283
2019 Non-supervisor 56 24 9 2 1 6 1 86 4 4121
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 1284
2019 Non-supervisor 12 88 4129
2018 Supervisor 12 88 1021
2018 Non-supervisor 12 88 3343

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 42 58 144
2019 Non-supervisor 52 48 479
2018 Supervisor 30 70 124
2018 Non-supervisor 49 51 420

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 48 52 144
2019 Non-supervisor 66 34 479
2018 Supervisor 67 33 124
2018 Non-supervisor 68 32 419

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 27 73 144
2019 Non-supervisor 4 96 479
2018 Supervisor 18 82 124
2018 Non-supervisor 3 97 419

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 144
2019 Non-supervisor 4 96 479

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 4 96 144
2019 Non-supervisor 4 96 479

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 5 95 144
2019 Non-supervisor 4 96 479

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 47 53 142
2019 Non-supervisor 35 65 471
2018 Supervisor 41 59 125
2018 Non-supervisor 33 67 420

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 35 65 142
2019 Non-supervisor 42 58 471
2018 Supervisor 48 52 125
2018 Non-supervisor 42 58 420

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 44 56 142
2019 Non-supervisor 47 53 471
2018 Supervisor 44 56 125
2018 Non-supervisor 52 48 420

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 35 65 142
2019 Non-supervisor 43 57 471
2018 Supervisor 45 55 125
2018 Non-supervisor 47 53 421

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 36 64 142
2019 Non-supervisor 31 69 471
2018 Supervisor 37 63 125
2018 Non-supervisor 34 66 420

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 55 45 142
2019 Non-supervisor 53 47 471
2018 Supervisor 48 52 125
2018 Non-supervisor 57 43 422

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 33 67 142
2019 Non-supervisor 30 70 471
2018 Supervisor 39 61 125
2018 Non-supervisor 37 63 420

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 8 92 142
2019 Non-supervisor 8 92 471

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 142
2019 Non-supervisor 9 91 471
2018 Supervisor 12 88 125
2018 Non-supervisor 13 87 420

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 33 67 142
2019 Non-supervisor 47 53 471
2018 Supervisor 42 58 125
2018 Non-supervisor 52 48 421

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 28 72 142
2019 Non-supervisor 23 77 471
2018 Supervisor 34 66 125
2018 Non-supervisor 22 78 420

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 142
2019 Non-supervisor 16 84 471
2018 Supervisor 15 85 125
2018 Non-supervisor 15 85 420

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 60 40 141
2019 Non-supervisor 52 48 467
2018 Supervisor 57 43 125
2018 Non-supervisor 49 51 419

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 37 63 141
2019 Non-supervisor 19 81 467
2018 Supervisor 26 74 125
2018 Non-supervisor 22 78 420

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 141
2019 Non-supervisor 4 96 467
2018 Supervisor 18 82 125
2018 Non-supervisor 5 95 419

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 141
2019 Non-supervisor 15 85 467
2018 Supervisor 14 86 125
2018 Non-supervisor 17 83 419

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 141
2019 Non-supervisor 6 94 467
2018 Supervisor 11 89 125
2018 Non-supervisor 11 89 419

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 141
2019 Non-supervisor 11 89 467
2018 Supervisor 7 93 125
2018 Non-supervisor 11 89 420

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 141
2019 Non-supervisor 12 88 467
2018 Supervisor 12 88 125
2018 Non-supervisor 13 87 419

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 23 77 141
2019 Non-supervisor 29 71 467
2018 Supervisor 23 77 125
2018 Non-supervisor 34 66 420

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 17 83 1281
2019 Non-supervisor 14 86 4115

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 20 19 9 6 22 7 53 20 1287
2019 Non-supervisor 16 13 18 7 6 31 10 48 21 4129
2018 Supervisor 18 20 22 7 6 23 5 52 17 1017
2018 Non-supervisor 14 14 18 6 5 33 10 49 19 3335
2017 Supervisor 18 23 18 8 9 19 5 54 22 1415
2017 Non-supervisor 14 15 19 7 8 30 8 46 24 4575
2014 Supervisor 18 23 19 8 7 20 5 54 21 1601
2014 Non-supervisor 12 14 19 7 7 32 9 44 24 5037

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 35 34 16 7 3 5 1 72 11 1287
2019 Non-supervisor 33 29 17 6 3 11 1 70 10 4132
2018 Supervisor 33 33 18 7 3 5 0 70 11 1019
2018 Non-supervisor 29 32 17 5 4 11 2 71 10 3332
2017 Supervisor 33 34 15 7 5 6 0 71 13 1411
2017 Non-supervisor 27 30 18 6 6 11 2 65 15 4569
2014 Supervisor 28 32 19 8 5 8 1 65 14 1601
2014 Non-supervisor 20 27 20 7 6 18 2 59 16 5035
2011 Supervisor 30 36 17 8 4 5 0 69 13 1858
2011 Non-supervisor 28 31 17 7 5 11 0 66 14 5436
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 4 96 1284
2019 Non-supervisor 8 92 4128
2018 Supervisor 5 95 1015
2018 Non-supervisor 7 93 3331

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 36 64 54
2019 Non-supervisor 40 60 311
2018 Supervisor 33 67 54
2018 Non-supervisor 30 70 253

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 80 20 54
2019 Non-supervisor 75 25 311
2018 Supervisor 69 31 54
2018 Non-supervisor 80 20 252

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 54
2019 Non-supervisor 3 97 311

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 54
2019 Non-supervisor 8 92 311

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 54
2019 Non-supervisor 3 97 311

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 29 71 52
2019 Non-supervisor 27 73 306
2018 Supervisor 21 79 55
2018 Non-supervisor 28 72 251

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 23 77 52
2019 Non-supervisor 22 78 306
2018 Supervisor 20 80 55
2018 Non-supervisor 24 76 251

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 21 79 52
2019 Non-supervisor 16 84 306
2018 Supervisor 15 85 55
2018 Non-supervisor 16 84 251

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 28 72 52
2019 Non-supervisor 29 71 306
2018 Supervisor 25 75 55
2018 Non-supervisor 25 75 252

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 34 66 52
2019 Non-supervisor 19 81 306
2018 Supervisor 37 63 55
2018 Non-supervisor 18 82 251

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 52
2019 Non-supervisor 5 95 306

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 17 83 52
2019 Non-supervisor 15 85 306
2018 Supervisor 24 76 55
2018 Non-supervisor 18 82 251

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 52
2019 Non-supervisor 17 83 306
2018 Supervisor 9 91 55
2018 Non-supervisor 18 82 251

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 52
2019 Non-supervisor 0 100 306

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 16 84 52
2019 Non-supervisor 20 80 306
2018 Supervisor 19 81 55
2018 Non-supervisor 23 77 252

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 36 64 50
2019 Non-supervisor 26 74 299
2018 Supervisor 23 77 55
2018 Non-supervisor 28 72 252

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 50
2019 Non-supervisor 10 90 299

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 50
2019 Non-supervisor 12 88 299
2018 Supervisor 14 86 55
2018 Non-supervisor 19 81 252

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 48 52 50
2019 Non-supervisor 54 46 299
2018 Supervisor 47 53 55
2018 Non-supervisor 49 51 253

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 6 94 1283
2019 Non-supervisor 9 91 4121

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 17 22 3 2 27 7 59 7 1285
2019 Non-supervisor 17 12 20 4 3 34 10 52 12 4123
2018 Supervisor 18 21 23 3 2 29 5 58 7 1019
2018 Non-supervisor 15 13 20 3 3 36 9 53 11 3330
2017 Supervisor 20 21 20 3 3 27 6 61 9 1413
2017 Non-supervisor 15 14 20 3 4 36 8 52 12 4570
2014 Supervisor 20 19 20 3 2 30 7 61 7 1596
2014 Non-supervisor 12 14 21 3 3 37 9 50 11 5030

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 33 18 3 2 7 1 76 5 1285
2019 Non-supervisor 35 27 17 4 3 13 2 73 7 4118
2018 Supervisor 34 35 18 3 2 7 1 76 5 1020
2018 Non-supervisor 30 30 18 3 3 14 2 71 7 3333
2017 Supervisor 36 34 16 3 2 8 1 77 6 1412
2017 Non-supervisor 29 31 17 3 3 15 2 72 8 4562
2014 Supervisor 34 32 16 4 2 12 1 75 6 1598
2014 Non-supervisor 24 27 20 3 3 21 2 66 8 5032
2011 Supervisor 39 36 14 4 2 6 0 80 6 1849
2011 Non-supervisor 34 33 15 4 3 11 0 76 8 5424
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 29 24 12 14 0 1 49 27 1285
2019 Non-supervisor 24 28 20 13 14 0 1 52 27 4132
2018 Supervisor 16 26 24 15 17 0 2 43 33 1019
2018 Non-supervisor 17 24 23 14 19 1 2 43 33 3336
2017 Supervisor 20 23 19 16 20 0 1 44 37 1413
2017 Non-supervisor 17 24 21 14 21 1 2 42 36 4565

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 22 32 21 18 0 0 29 39 1285
2019 Non-supervisor 23 32 23 13 8 0 1 55 21 4136
2018 Supervisor 6 18 29 27 20 0 0 24 47 1020
2018 Non-supervisor 18 30 29 14 8 1 1 48 23 3332
2017 Supervisor 8 20 27 23 21 0 0 29 44 1413
2017 Non-supervisor 18 30 27 15 10 0 1 48 25 4564

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 28 30 19 12 0 1 39 31 1279
2019 Non-supervisor 31 32 20 10 6 0 2 64 16 4117
2018 Supervisor 7 25 30 22 16 0 1 32 38 1013
2018 Non-supervisor 25 32 22 11 7 1 2 58 19 3331
2017 Supervisor 10 26 27 21 15 0 1 36 36 1409
2017 Non-supervisor 24 31 22 12 7 1 3 57 20 4559

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 24 28 21 17 0 0 34 39 1277
2019 Non-supervisor 29 26 21 12 10 1 2 56 22 4118
2018 Supervisor 7 20 29 25 19 0 1 27 44 1019
2018 Non-supervisor 22 26 24 14 11 1 2 49 26 3327
2017 Supervisor 8 18 27 24 21 0 1 26 46 1413
2017 Non-supervisor 21 25 22 15 14 1 2 48 30 4563

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 31 19 12 9 0 2 59 22 1278
2019 Non-supervisor 55 23 9 4 3 1 6 83 7 4116
2018 Supervisor 21 29 21 14 11 0 2 52 26 1017
2018 Non-supervisor 48 24 12 4 3 1 8 79 8 3319
2017 Supervisor 26 28 21 10 11 0 3 56 22 1407
2017 Non-supervisor 43 24 13 4 4 1 11 76 9 4555

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 18 31 23 16 12 0 0 49 27 1281
2019 Non-supervisor 36 30 17 8 7 0 1 68 15 4117
2018 Supervisor 16 27 25 17 15 0 0 43 32 1017
2018 Non-supervisor 33 29 19 10 8 1 1 63 18 3330
2017 Supervisor 20 30 24 15 11 0 0 50 26 1403
2017 Non-supervisor 29 31 21 10 8 0 1 60 18 4562

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 40 22 10 5 0 0 63 15 1280
2019 Non-supervisor 31 34 20 8 5 1 2 67 13 4117
2018 Supervisor 19 37 25 11 7 0 1 57 18 1017
2018 Non-supervisor 26 34 23 9 5 1 2 63 14 3326
2017 Supervisor 23 36 21 13 7 0 0 59 20 1405
2017 Non-supervisor 26 32 21 11 7 1 2 60 18 4557

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 35 27 14 8 0 1 50 22 1280
2019 Non-supervisor 27 34 20 10 6 1 2 63 16 4110
2018 Supervisor 11 32 29 18 9 0 0 43 28 1019
2018 Non-supervisor 24 33 25 10 6 1 2 58 16 3327
2017 Supervisor 15 29 29 16 10 0 0 44 27 1408
2017 Non-supervisor 23 33 21 13 7 1 2 57 21 4548

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 34 21 10 7 0 1 62 17 1278
2019 Non-supervisor 33 31 19 10 6 0 1 65 16 4104
2018 Supervisor 21 35 24 11 7 0 0 57 18 1016
2018 Non-supervisor 28 33 20 11 6 1 1 62 18 3320
2017 Supervisor 23 33 22 12 8 0 1 57 21 1405
2017 Non-supervisor 27 32 19 11 8 1 2 61 19 4553

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 29 14 8 5 0 1 73 13 1278
2019 Non-supervisor 43 27 15 7 7 1 1 71 14 4108

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 33 23 12 6 0 1 59 18 1279
2019 Non-supervisor 37 32 18 7 4 1 1 70 11 4106
2018 Supervisor 20 33 24 14 8 0 1 54 22 1013
2018 Non-supervisor 30 33 21 10 4 1 2 64 14 3309
2017 Supervisor 22 30 26 12 8 0 1 53 21 1401
2017 Non-supervisor 30 33 20 9 5 1 2 65 15 4545

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 26 12 5 4 0 1 78 9 1280
2019 Non-supervisor 52 24 12 5 4 0 2 78 9 4098
2018 Supervisor 48 26 12 8 5 0 2 75 13 1016
2018 Non-supervisor 49 24 13 5 5 1 3 76 10 3317
2017 Supervisor 51 24 13 6 4 0 1 76 10 1414
2017 Non-supervisor 48 26 13 6 5 0 2 75 11 4570

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 76 11 3 2 1 0 7 93 3 1280
2019 Non-supervisor 71 13 5 2 2 1 7 90 4 4098
2018 Supervisor 70 15 6 2 1 1 5 89 4 1017
2018 Non-supervisor 65 15 6 3 3 1 6 88 6 3328

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 75 12 6 3 3 0 2 88 6 1277
2019 Non-supervisor 72 11 6 4 4 1 3 86 8 4104
2018 Supervisor 71 12 5 5 3 1 3 86 9 1015
2018 Non-supervisor 68 13 6 3 4 2 4 86 8 3315
2017 Supervisor 70 13 6 4 4 1 2 86 8 1412
2017 Non-supervisor 67 13 6 4 4 1 4 85 8 4569

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 30 10 4 2 0 1 84 6 1270
2019 Non-supervisor 59 25 9 3 2 0 2 86 5 4096
2018 Supervisor 52 28 12 4 2 0 1 82 6 1016
2018 Non-supervisor 57 25 9 4 2 1 2 84 6 3327
2017 Supervisor 50 32 10 5 2 0 1 83 7 1412
2017 Non-supervisor 53 27 10 4 3 0 3 83 7 4571

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 21 11 5 4 0 1 80 9 1271
2019 Non-supervisor 61 19 9 5 5 0 2 81 9 4096
2018 Supervisor 50 24 13 7 5 0 1 75 12 1016
2018 Non-supervisor 57 20 10 6 5 1 2 79 11 3323
2017 Supervisor 56 22 10 6 5 0 1 79 11 1413
2017 Non-supervisor 56 21 9 5 5 1 3 79 11 4564

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 34 15 6 3 0 1 75 9 1270
2019 Non-supervisor 59 5 2 0 0 0 33 96 1 4077
2018 Supervisor 38 35 15 7 3 0 1 74 10 1012
2018 Non-supervisor 54 5 2 1 0 1 37 94 2 3311
2017 Supervisor 42 32 14 8 3 0 1 75 11 1410
2017 Non-supervisor 53 8 2 1 1 0 35 94 2 4566

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 67 21 8 2 1 0 2 89 3 1268
2019 Non-supervisor 69 16 5 1 1 0 7 92 3 4099
2018 Supervisor 61 24 8 3 1 0 3 88 4 1015
2018 Non-supervisor 64 18 7 1 1 1 8 90 3 3311
2017 Supervisor 62 24 7 2 2 1 3 89 4 1403
2017 Non-supervisor 62 18 7 2 1 1 8 88 4 4544

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 12 3 1 1 0 2 95 2 1274
2019 Non-supervisor 67 14 6 4 4 1 4 85 9 4112
2018 Supervisor 80 12 3 2 1 0 2 95 3 1019
2018 Non-supervisor 61 17 7 3 5 1 5 83 9 3326
2017 Supervisor 72 16 5 2 2 1 2 91 4 1413
2017 Non-supervisor 58 19 8 4 5 1 5 81 10 4570

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 29 11 3 1 0 1 84 5 1272
2019 Non-supervisor 52 27 12 4 2 0 3 81 7 4103
2018 Supervisor 52 30 12 4 1 0 2 83 5 1017
2018 Non-supervisor 46 29 14 4 3 1 3 78 7 3324
2017 Supervisor 56 28 10 2 1 0 2 86 4 1410
2017 Non-supervisor 47 31 12 5 2 1 3 80 7 4561

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 29 42 15 6 0 0 36 22 1287
2019 Non-supervisor 18 37 32 10 3 0 0 55 13 4136
2018 Supervisor 7 26 40 20 7 0 0 32 28 1023
2018 Non-supervisor 16 35 35 10 4 0 0 51 14 3349
2017 Supervisor 5 26 38 20 10 0 0 32 30 1412
2017 Non-supervisor 12 32 38 11 6 1 0 45 17 4571

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 22 42 18 4 0 0 22 36 1281
2019 Non-supervisor 8 14 39 26 12 0 0 38 22 4101
2018 Supervisor 14 25 40 15 5 0 0 21 40 1003
2018 Non-supervisor 7 16 39 25 12 0 0 36 24 3312
2017 Supervisor 14 25 40 17 4 0 0 21 39 1415
2017 Non-supervisor 8 17 41 23 9 0 1 33 26 4566

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 41 10 4 2 1 0 84 6 1276
2019 Non-supervisor 39 39 12 6 2 2 0 79 9 4125
2018 Supervisor 45 39 10 4 2 1 0 84 6 1014
2018 Non-supervisor 37 40 12 5 3 3 0 79 8 3340
2017 Supervisor 43 38 10 5 4 1 0 81 9 1413
2017 Non-supervisor 31 41 14 6 5 3 0 74 12 4570

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 37 16 13 6 1 0 64 19 1283
2019 Non-supervisor 29 36 17 11 6 1 0 66 17 4131
2018 Supervisor 26 35 17 13 8 1 0 61 21 1018
2018 Non-supervisor 27 37 15 11 7 2 0 66 19 3344
2017 Supervisor 19 41 15 15 9 1 0 60 25 1412
2017 Non-supervisor 21 39 15 13 10 2 0 61 23 4573
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 16 84 1284
2019 Non-supervisor 20 80 4132
2017 Supervisor 18 82 1410
2017 Non-supervisor 21 79 4569
2014 Supervisor 15 85 1598
2014 Non-supervisor 18 82 5017

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 89 11 206
2019 Non-supervisor 82 18 824
2017 Supervisor 84 16 261
2017 Non-supervisor 82 18 950
2014 Supervisor 78 22 243
2014 Non-supervisor 81 19 889

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 30 2 5 3 1 0 89 9 182
2019 Non-supervisor 50 33 5 8 3 1 0 84 11 658
2017 Supervisor 54 29 6 7 3 0 0 84 10 219
2017 Non-supervisor 50 33 6 8 3 0 0 83 11 777
2014 Supervisor 58 31 2 5 3 1 1 90 8 191
2014 Non-supervisor 49 33 8 7 3 0 1 83 9 724
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 32 24 13 10 1 0 19 81 1284
2019 Non-supervisor 24 31 21 11 10 2 1 25 75 4106
2018 Supervisor 26 27 23 11 10 1 0 27 73 1020
2018 Non-supervisor 25 24 22 12 13 3 1 26 74 3344
2017 Supervisor 26 26 19 12 13 3 0 27 73 1414
2017 Non-supervisor 25 22 20 13 15 4 1 27 73 4582

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 57 43 1019
2019 Non-supervisor 58 42 3009

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 32 68 991
2019 Non-supervisor 42 58 2957
2018 Supervisor 22 78 726
2018 Non-supervisor 30 70 2407

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 23 19 21 20 1 6 35 44 992
2019 Non-supervisor 12 24 18 17 19 2 7 40 40 2956
2018 Supervisor 8 22 20 20 23 1 6 32 47 734
2018 Non-supervisor 12 22 18 18 22 2 6 37 44 2412
2017 Supervisor 7 20 16 19 26 2 10 31 51 1000
2017 Non-supervisor 11 22 15 17 25 3 7 36 47 3174

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 12 17 24 36 1 6 16 65 994
2019 Non-supervisor 6 16 16 20 34 2 6 25 58 2958
2018 Supervisor 3 7 14 19 52 2 4 10 76 733
2018 Non-supervisor 4 12 15 19 43 2 6 17 67 2408
2017 Supervisor 1 6 11 17 54 2 8 8 80 999
2017 Non-supervisor 3 9 10 18 52 3 6 12 76 3171

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 21 17 9 13 0 4 60 23 1257
2019 Non-supervisor 38 19 14 9 11 1 8 62 22 4062
2018 Supervisor 36 17 18 10 13 1 6 56 25 1021
2018 Non-supervisor 33 18 15 11 11 2 11 58 25 3337
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