2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - WP

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 21 52 5 16 5 0 0 73 21 1642
2019 WP-03 22 49 5 17 6 0 0 72 23 251
2019 WP-04 20 51 6 17 5 0 0 72 23 1044
2019 WP-05 22 55 6 13 4 0 0 77 17 255
2019 WP-06 31 59 3 8 0 0 0 90 8 39
2017 WP 19 53 5 17 6 0 0 72 23 1564
2017 WP-03 19 53 7 14 7 0 0 72 21 215
2017 WP-04 18 52 5 19 6 0 0 70 25 1084
2017 WP-05 24 55 4 12 5 0 0 79 17 227
2017 WP-06 25 64 4 8 0 0 0 89 8 27
2014 WP 20 51 6 17 5 0 0 72 22 1933
2014 WP-03 19 49 6 18 7 0 0 68 25 204
2014 WP-04 19 51 6 18 6 0 0 70 24 1368
2014 WP-05 27 53 4 13 3 0 0 80 16 306
2014 WP-06 37 47 0 14 2 0 0 84 16 43
2011 WP 27 52 4 12 4 0 0 80 16 2050
2011 WP-01 25 42 8 17 8 0 0 67 25 12
2011 WP-03 15 52 7 21 5 0 0 67 26 240
2011 WP-04 27 53 4 12 4 0 0 80 16 1429
2011 WP-05 33 52 5 8 2 0 0 86 9 317
2011 WP-06 48 48 3 3 0 0 0 95 3 40
2008 WP 24 54 4 12 5 0 0 78 18 1650
2008 WP-03 24 48 7 12 9 0 0 72 22 138
2008 WP-04 22 55 4 13 6 0 0 77 19 1180
2008 WP-05 33 51 2 10 2 0 0 85 13 249
2008 WP-06 44 49 0 5 3 0 0 92 8 39

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 77 16 3 2 2 0 0 93 4 1638
2019 WP-03 74 15 6 2 2 0 0 90 4 248
2019 WP-04 78 16 3 1 2 0 0 94 3 1045
2019 WP-05 76 15 2 5 2 0 0 91 7 255
2019 WP-06 85 13 3 0 0 0 0 97 0 39
2017 WP 73 18 3 3 2 0 1 92 5 1564
2017 WP-03 71 18 5 3 2 0 1 89 5 215
2017 WP-04 74 17 3 3 2 0 1 92 5 1084
2017 WP-05 72 20 4 3 3 0 0 91 5 227
2017 WP-06 81 11 4 0 4 0 0 92 4 27
2014 WP 73 17 4 3 1 0 1 91 5 1933
2014 WP-03 78 14 2 1 1 0 2 95 3 204
2014 WP-04 72 19 4 3 1 0 1 91 5 1368
2014 WP-05 75 14 4 5 2 0 1 90 6 306
2014 WP-06 84 9 2 0 2 0 2 95 2 43
2011 WP 77 15 3 2 1 0 1 93 4 2049
2011 WP-01 83 0 0 17 0 0 0 83 17 12
2011 WP-03 79 14 4 1 1 0 0 93 3 240
2011 WP-04 78 15 3 2 1 0 1 93 4 1428
2011 WP-05 74 17 3 3 1 1 1 92 5 317
2011 WP-06 88 5 3 5 0 0 0 93 5 40
2008 WP 79 13 2 3 2 0 1 93 4 1648
2008 WP-03 71 20 4 3 1 0 1 92 4 138
2008 WP-04 81 12 2 2 2 0 1 94 4 1179
2008 WP-05 78 13 2 4 2 0 1 91 6 248
2008 WP-06 74 18 0 5 3 0 0 92 8 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 30 39 8 15 8 0 0 68 23 1640
2019 WP-03 26 40 9 14 10 0 0 67 24 250
2019 WP-04 27 39 8 17 9 0 0 66 26 1044
2019 WP-05 40 36 7 10 6 0 0 76 16 254
2019 WP-06 51 38 5 5 0 0 0 90 5 39
2017 WP 28 38 8 17 10 0 0 66 26 1562
2017 WP-03 22 36 5 19 17 0 0 58 36 215
2017 WP-04 27 38 9 17 9 0 0 65 26 1083
2017 WP-05 34 42 5 11 8 0 0 76 19 226
2017 WP-06 47 34 8 8 4 0 0 81 11 27
2014 WP 30 35 7 17 11 0 0 65 28 1932
2014 WP-03 21 28 7 30 15 0 0 48 44 204
2014 WP-04 29 36 7 16 12 0 0 65 28 1367
2014 WP-05 38 36 8 13 5 0 0 74 18 306
2014 WP-06 54 30 5 7 5 0 0 84 11 43
2011 WP 30 35 7 15 12 0 0 66 27 2046
2011 WP-01 25 25 8 17 25 0 0 50 42 12
2011 WP-03 21 33 7 22 18 0 0 54 39 239
2011 WP-04 29 36 7 15 12 0 0 65 27 1426
2011 WP-05 38 36 8 10 9 0 0 74 19 317
2011 WP-06 60 33 3 3 3 0 0 93 5 40

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 14 45 12 21 7 0 0 59 29 1637
2019 WP-03 16 40 11 24 9 0 0 56 33 251
2019 WP-04 14 44 13 21 8 0 0 58 29 1041
2019 WP-05 10 53 11 21 6 0 0 63 26 253
2019 WP-06 28 44 15 5 8 0 0 72 13 39
2018 WP 11 51 9 20 8 0 0 63 28 1435
2018 WP-03 11 44 10 22 12 0 0 55 34 203
2018 WP-04 12 52 8 20 8 0 0 64 28 920
2018 WP-05 10 56 10 19 4 0 0 67 23 234
2018 WP-06 15 58 3 24 0 0 0 73 24 33
2017 WP 13 41 11 21 14 0 0 54 35 1565
2017 WP-03 13 42 13 18 15 0 0 55 32 215
2017 WP-04 13 39 12 22 15 0 0 52 37 1085
2017 WP-05 12 46 7 23 11 0 0 58 35 227
2017 WP-06 32 53 4 8 4 0 0 85 11 27
2014 WP 15 39 12 22 11 0 0 54 34 1931
2014 WP-03 14 34 13 22 16 0 0 49 38 204
2014 WP-04 14 39 13 23 12 0 0 52 35 1367
2014 WP-05 18 42 11 22 7 0 0 60 29 306
2014 WP-06 38 34 5 21 0 0 2 73 22 42
2011 WP 22 47 10 15 6 0 0 70 21 2046
2011 WP-01 33 25 8 8 25 0 0 58 33 12
2011 WP-03 24 36 12 17 10 0 1 61 27 240
2011 WP-04 22 48 9 15 6 0 0 70 21 1425
2011 WP-05 22 54 10 11 3 0 0 76 15 317
2011 WP-06 45 33 13 8 3 0 0 78 10 40
2008 WP 20 49 9 15 7 0 0 69 22 1651
2008 WP-03 22 38 15 14 9 0 1 61 24 138
2008 WP-04 19 50 9 15 7 0 0 70 22 1181
2008 WP-05 20 47 11 16 5 0 1 67 22 249
2008 WP-06 23 51 8 13 5 0 0 74 18 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 21 41 13 18 7 0 0 61 25 1636
2019 WP-03 25 41 12 14 8 0 0 66 22 249
2019 WP-04 18 39 14 20 8 0 0 57 29 1040
2019 WP-05 23 45 12 15 4 0 0 69 19 255
2019 WP-06 49 41 0 10 0 0 0 90 10 39
2017 WP 21 41 10 20 8 0 0 61 29 1563
2017 WP-03 25 40 10 17 8 0 0 65 25 215
2017 WP-04 17 40 11 22 10 0 0 57 32 1083
2017 WP-05 27 44 8 15 5 0 0 71 20 227
2017 WP-06 56 40 4 0 0 0 0 96 0 27
2014 WP 21 44 11 17 7 0 0 65 24 1930
2014 WP-03 25 40 10 17 8 0 0 64 26 204
2014 WP-04 18 44 12 18 8 0 0 62 26 1366
2014 WP-05 30 46 10 10 4 0 0 76 14 305
2014 WP-06 51 42 5 2 0 0 0 93 2 43

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 27 38 11 14 10 0 0 65 23 1637
2019 WP-03 29 38 13 11 8 0 0 68 20 251
2019 WP-04 26 36 13 15 10 0 0 63 25 1042
2019 WP-05 23 46 7 13 11 0 0 69 24 252
2019 WP-06 51 38 3 8 0 0 0 90 8 39
2018 WP 27 39 12 13 9 0 0 66 22 1432
2018 WP-03 33 38 12 9 8 0 0 71 17 202
2018 WP-04 26 36 13 14 10 0 0 62 24 919
2018 WP-05 25 47 9 12 6 0 0 72 18 233
2018 WP-06 27 55 9 9 0 0 0 82 9 33
2017 WP 27 36 12 14 12 0 0 62 26 1560
2017 WP-03 35 35 10 9 11 0 0 71 19 215
2017 WP-04 24 34 12 16 13 0 0 59 29 1081
2017 WP-05 26 41 10 12 10 0 0 67 23 226
2017 WP-06 56 32 4 8 0 0 0 89 8 27
2014 WP 26 36 14 13 11 0 0 62 24 1930
2014 WP-03 31 33 15 10 10 0 0 65 20 204
2014 WP-04 24 36 14 14 11 0 0 61 25 1365
2014 WP-05 32 34 11 13 10 0 0 66 23 306
2014 WP-06 44 35 9 7 2 0 2 81 9 43
2011 WP 29 39 12 12 7 0 0 68 19 2048
2011 WP-01 25 33 8 8 25 0 0 58 33 12
2011 WP-03 29 42 10 9 10 0 0 71 19 239
2011 WP-04 30 37 13 13 7 0 0 67 20 1428
2011 WP-05 24 47 11 11 6 0 0 72 17 317
2011 WP-06 45 35 15 0 3 0 3 82 3 40

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 33 47 8 8 4 0 0 80 11 1637
2019 WP-03 41 41 8 5 4 0 0 83 9 249
2019 WP-04 30 49 9 8 4 0 0 79 12 1043
2019 WP-05 30 50 9 7 4 0 0 81 11 253
2019 WP-06 64 31 3 3 0 0 0 95 3 39
2018 WP 33 47 10 7 3 0 0 80 11 1426
2018 WP-03 41 42 7 7 2 0 0 84 9 203
2018 WP-04 30 48 10 8 4 0 0 78 12 912
2018 WP-05 33 53 9 3 3 0 0 85 6 233
2018 WP-06 64 24 9 3 0 0 0 88 3 33
2017 WP 32 50 8 7 4 0 0 82 10 1565
2017 WP-03 35 45 9 7 4 0 0 80 11 215
2017 WP-04 31 50 8 7 3 0 0 81 10 1085
2017 WP-05 32 53 6 5 4 0 0 85 9 227
2017 WP-06 56 40 0 4 0 0 0 96 4 27
2014 WP 33 48 9 6 4 0 0 82 9 1933
2014 WP-03 35 44 9 7 5 0 0 79 12 204
2014 WP-04 33 49 9 5 4 0 0 82 9 1368
2014 WP-05 33 48 9 7 3 0 0 81 9 306
2014 WP-06 37 56 2 4 0 0 0 93 4 43
2011 WP 40 43 8 6 3 0 0 83 9 2046
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 44 37 8 5 6 0 0 81 12 239
2011 WP-04 40 43 9 6 3 0 0 83 8 1426
2011 WP-05 40 47 4 7 3 0 0 86 9 317
2011 WP-06 50 35 3 8 5 0 0 85 13 40
2008 WP 38 44 8 6 4 0 0 82 10 1635
2008 WP-03 44 41 8 3 4 0 0 85 7 138
2008 WP-04 35 45 9 7 4 0 0 81 10 1166
2008 WP-05 45 37 7 7 4 0 0 82 11 249
2008 WP-06 51 41 3 3 3 0 0 92 5 39

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 16 38 15 18 12 0 0 54 30 1635
2019 WP-03 22 40 12 16 9 0 0 62 26 249
2019 WP-04 15 35 16 21 13 0 0 50 34 1041
2019 WP-05 13 45 16 14 12 0 0 58 26 253
2019 WP-06 28 59 8 3 3 0 0 87 5 39
2018 WP 16 33 18 19 14 0 0 49 34 1430
2018 WP-03 24 36 11 14 15 0 0 59 29 202
2018 WP-04 13 31 19 22 15 0 0 44 36 918
2018 WP-05 15 39 18 15 13 0 0 53 28 233
2018 WP-06 47 31 9 6 6 0 0 78 13 32
2017 WP 16 35 16 20 14 0 0 51 34 1564
2017 WP-03 23 38 13 14 12 0 0 60 27 215
2017 WP-04 14 33 17 21 15 0 0 47 37 1084
2017 WP-05 14 43 15 17 11 0 0 57 28 227
2017 WP-06 37 37 8 15 4 0 0 74 19 27
2014 WP 15 36 15 20 13 0 0 51 34 1933
2014 WP-03 23 31 13 17 16 0 0 54 33 204
2014 WP-04 13 35 15 22 14 0 0 49 36 1368
2014 WP-05 14 43 16 16 10 0 0 57 27 306
2014 WP-06 28 49 5 16 2 0 0 77 18 43
2011 WP 16 40 15 18 12 0 0 56 29 2050
2011 WP-01 33 25 17 0 25 0 0 58 25 12
2011 WP-03 19 39 12 18 12 0 0 58 30 240
2011 WP-04 16 38 15 18 12 0 0 54 31 1429
2011 WP-05 14 47 15 15 9 0 0 61 24 317
2011 WP-06 18 53 10 15 5 0 0 70 20 40

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 28 49 11 9 3 0 0 77 12 1628
2019 WP-03 23 50 10 13 4 0 0 73 17 248
2019 WP-04 30 48 12 8 3 0 0 78 10 1034
2019 WP-05 22 53 10 12 3 0 0 74 15 254
2019 WP-06 49 41 5 5 0 0 0 90 5 39
2018 WP 25 49 12 10 3 0 0 74 13 1433
2018 WP-03 23 43 10 15 8 0 0 67 23 203
2018 WP-04 26 50 12 10 2 0 0 75 12 920
2018 WP-05 21 53 13 8 4 0 0 75 12 232
2018 WP-06 48 45 6 0 0 0 0 94 0 33
2017 WP 26 48 11 11 4 0 0 74 15 1565
2017 WP-03 26 41 13 14 7 0 0 67 20 215
2017 WP-04 26 49 11 10 4 0 0 75 14 1085
2017 WP-05 25 48 11 12 5 0 0 73 17 227
2017 WP-06 48 44 4 4 0 0 0 92 4 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 39 44 10 5 2 0 0 83 7 1629
2019 WP-03 38 43 10 6 2 1 0 82 7 248
2019 WP-04 37 44 12 6 2 0 0 80 8 1035
2019 WP-05 45 47 5 2 1 0 0 92 3 254
2019 WP-06 62 38 0 0 0 0 0 100 0 39
2018 WP 40 45 7 5 3 0 0 85 8 1429
2018 WP-03 38 42 10 7 3 0 0 80 10 202
2018 WP-04 37 48 7 6 3 0 0 85 8 916
2018 WP-05 48 44 3 3 2 0 0 92 5 234
2018 WP-06 70 27 3 0 0 0 0 97 0 33
2017 WP 35 47 8 6 3 0 0 82 10 1560
2017 WP-03 29 47 13 7 5 0 0 76 12 213
2017 WP-04 35 47 8 7 3 0 0 82 10 1083
2017 WP-05 41 48 4 4 4 0 0 89 7 227
2017 WP-06 62 34 4 0 0 0 0 96 0 27
2014 WP 37 44 10 6 4 0 0 80 10 1933
2014 WP-03 41 36 10 9 4 0 0 77 13 204
2014 WP-04 34 44 11 6 4 0 0 78 11 1368
2014 WP-05 41 48 7 3 1 0 0 89 4 306
2014 WP-06 63 33 2 2 0 0 0 95 2 43
2011 WP 35 47 9 6 3 0 0 82 9 2050
2011 WP-01 58 25 0 0 17 0 0 83 17 12
2011 WP-03 37 43 10 7 4 0 0 80 10 240
2011 WP-04 33 48 10 7 3 0 0 81 9 1429
2011 WP-05 39 47 6 5 2 1 0 87 7 317
2011 WP-06 58 33 5 0 5 0 0 90 5 40
2008 WP 45 40 8 4 3 0 0 85 6 1650
2008 WP-03 45 41 7 2 3 2 0 88 5 138
2008 WP-04 43 41 9 4 3 0 0 84 7 1180
2008 WP-05 51 36 8 4 1 0 0 87 5 249
2008 WP-06 62 33 3 0 3 0 0 95 3 39

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 20 37 15 16 12 0 0 58 27 1629
2019 WP-03 24 37 17 16 6 0 0 61 22 247
2019 WP-04 19 35 16 17 14 0 0 54 31 1036
2019 WP-05 17 46 13 12 11 0 0 63 23 254
2019 WP-06 46 44 5 5 0 0 0 90 5 39
2018 WP 17 38 14 18 13 0 0 56 31 1426
2018 WP-03 27 36 9 17 12 0 0 63 29 200
2018 WP-04 14 37 16 20 13 0 0 51 33 916
2018 WP-05 18 47 11 13 10 0 0 65 24 233
2018 WP-06 48 39 6 0 6 0 0 88 6 33
2017 WP 17 37 16 17 14 0 0 54 31 1562
2017 WP-03 23 36 14 12 16 0 0 59 27 213
2017 WP-04 15 35 17 18 15 0 0 50 33 1084
2017 WP-05 16 46 13 16 10 0 0 61 26 227
2017 WP-06 37 40 11 11 0 0 0 77 11 27

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 49 39 8 2 1 0 0 89 4 1622
2019 WP-03 54 35 7 3 2 0 0 89 4 246
2019 WP-04 47 41 8 2 2 0 0 89 4 1034
2019 WP-05 49 39 10 2 1 0 0 88 2 250
2019 WP-06 67 31 3 0 0 0 0 97 0 39
2018 WP 51 37 8 3 1 0 0 88 4 1416
2018 WP-03 59 28 9 3 1 0 0 88 4 197
2018 WP-04 48 39 9 3 2 0 0 87 5 914
2018 WP-05 54 41 4 1 0 0 0 94 2 229
2018 WP-06 73 24 0 3 0 0 0 97 3 33
2017 WP 53 38 6 2 1 0 0 91 3 1561
2017 WP-03 55 34 6 3 1 0 0 90 4 215
2017 WP-04 53 38 6 3 1 0 0 91 3 1081
2017 WP-05 55 38 5 1 1 0 0 93 2 227
2017 WP-06 67 33 0 0 0 0 0 100 0 27
2014 WP 60 31 5 2 1 0 0 92 3 1930
2014 WP-03 67 23 5 2 2 0 0 90 4 204
2014 WP-04 59 33 5 2 2 0 0 92 3 1365
2014 WP-05 61 31 5 1 1 0 0 92 3 306
2014 WP-06 82 14 0 4 0 0 0 96 4 43
2011 WP 62 32 4 1 1 0 0 94 2 2047
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 60 30 6 3 0 0 0 90 4 240
2011 WP-04 61 33 4 1 1 0 0 94 2 1426
2011 WP-05 63 32 3 0 1 0 0 95 1 317
2011 WP-06 60 30 3 8 0 0 0 90 8 40

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 17 37 17 19 10 0 0 54 29 1625
2019 WP-03 23 43 14 11 9 0 0 66 20 247
2019 WP-04 13 33 19 23 11 0 0 46 34 1033
2019 WP-05 17 50 11 13 8 0 0 67 21 253
2019 WP-06 51 41 8 0 0 0 0 92 0 39
2018 WP 16 38 14 20 13 0 0 54 33 1431
2018 WP-03 26 37 13 15 10 0 0 62 25 202
2018 WP-04 11 36 15 24 15 0 0 46 39 919
2018 WP-05 21 47 12 12 8 0 0 68 20 233
2018 WP-06 45 45 0 9 0 0 0 91 9 33
2017 WP 17 39 14 20 11 0 0 55 31 1559
2017 WP-03 25 40 13 11 11 0 0 64 22 214
2017 WP-04 13 37 15 23 12 0 0 50 35 1081
2017 WP-05 19 48 9 17 7 0 0 67 24 226
2017 WP-06 60 33 0 8 0 0 0 92 8 27
2014 WP 12 37 14 22 15 0 0 49 37 1934
2014 WP-03 20 34 11 21 14 0 0 54 35 204
2014 WP-04 9 36 16 22 17 0 0 45 39 1369
2014 WP-05 14 45 12 21 8 0 0 59 29 306
2014 WP-06 37 47 5 7 4 0 0 84 11 43
2011 WP 23 41 13 14 9 0 0 64 23 2048
2011 WP-01 42 8 17 8 25 0 0 50 33 12
2011 WP-03 30 38 12 11 10 0 0 67 21 240
2011 WP-04 20 41 14 16 10 0 0 60 26 1427
2011 WP-05 30 47 10 9 5 0 0 76 14 317
2011 WP-06 45 43 8 3 3 0 0 88 5 40

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 21 34 20 16 9 0 0 55 25 1635
2019 WP-03 32 36 17 10 5 0 0 68 15 249
2019 WP-04 17 32 21 20 10 0 0 48 30 1040
2019 WP-05 22 42 18 9 9 0 0 64 18 254
2019 WP-06 41 46 8 5 0 0 0 87 5 39
2018 WP 18 33 19 18 12 0 0 51 30 1422
2018 WP-03 32 36 14 11 7 0 0 68 18 197
2018 WP-04 13 30 21 22 14 0 0 43 36 916
2018 WP-05 22 41 17 13 7 0 0 63 19 232
2018 WP-06 30 48 12 9 0 0 0 79 9 33
2017 WP 19 36 18 18 10 0 0 54 28 1561
2017 WP-03 29 40 14 10 8 0 0 69 17 215
2017 WP-04 14 34 20 21 12 0 0 48 32 1081
2017 WP-05 24 43 14 12 7 0 0 67 19 227
2017 WP-06 60 25 4 11 0 0 0 85 11 27
2014 WP 17 35 18 18 11 0 0 52 29 1933
2014 WP-03 32 33 16 12 7 0 0 65 19 204
2014 WP-04 13 34 20 20 13 0 0 48 33 1368
2014 WP-05 22 41 14 17 7 0 0 63 23 306
2014 WP-06 30 42 12 12 4 0 0 72 16 43

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 17 42 17 16 8 0 0 58 24 1604
2019 WP-03 25 42 17 10 6 0 0 67 16 248
2019 WP-04 14 40 18 19 8 0 0 54 27 1017
2019 WP-05 13 46 15 15 9 0 0 60 25 252
2019 WP-06 24 71 5 0 0 0 0 95 0 38
2018 WP 16 34 19 18 12 0 0 51 30 1423
2018 WP-03 23 36 16 13 12 0 0 59 25 201
2018 WP-04 14 32 20 21 13 0 0 46 34 912
2018 WP-05 15 42 20 13 10 0 0 57 23 234
2018 WP-06 33 42 15 6 3 0 0 76 9 33
2017 WP 18 36 18 18 10 0 0 54 28 1559
2017 WP-03 23 37 17 13 10 0 0 60 23 215
2017 WP-04 16 34 18 20 11 0 0 50 31 1079
2017 WP-05 19 44 15 14 7 0 0 64 22 227
2017 WP-06 41 55 4 0 0 0 0 96 0 27
2014 WP 17 37 18 17 10 0 0 55 27 1932
2014 WP-03 26 30 16 18 11 0 0 55 29 204
2014 WP-04 14 38 19 18 11 0 0 52 29 1368
2014 WP-05 22 42 17 13 6 0 0 64 19 306
2014 WP-06 42 32 9 9 7 0 0 75 16 43
2011 WP 27 44 14 11 5 0 0 71 15 2044
2011 WP-01 27 9 18 9 36 0 0 36 45 11
2011 WP-03 30 41 14 11 4 0 0 71 15 239
2011 WP-04 26 44 13 12 5 0 0 70 16 1426
2011 WP-05 26 49 15 6 3 1 0 76 9 317
2011 WP-06 46 31 13 8 3 0 0 77 10 39

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 38 45 9 5 2 0 0 84 7 1640
2019 WP-03 48 37 10 3 1 0 0 86 4 248
2019 WP-04 36 47 9 5 2 0 0 83 7 1047
2019 WP-05 31 50 9 6 3 1 0 82 8 254
2019 WP-06 54 33 10 0 0 3 0 89 0 39
2018 WP 38 45 9 6 2 0 0 83 8 1431
2018 WP-03 48 40 6 3 2 0 0 89 5 201
2018 WP-04 35 45 10 7 2 0 0 81 9 920
2018 WP-05 36 52 6 5 1 0 0 88 6 233
2018 WP-06 58 36 3 0 3 0 0 94 3 33
2017 WP 39 46 9 5 2 0 0 85 7 1560
2017 WP-03 42 43 6 6 2 0 0 85 9 215
2017 WP-04 36 47 10 4 2 0 0 84 6 1080
2017 WP-05 42 43 8 4 2 0 0 85 7 227
2017 WP-06 60 33 8 0 0 0 0 92 0 27
2014 WP 43 43 8 4 2 0 0 86 6 1932
2014 WP-03 48 38 7 4 2 0 0 86 7 204
2014 WP-04 42 43 8 4 2 0 0 86 6 1368
2014 WP-05 42 42 11 3 1 0 0 84 5 306
2014 WP-06 49 42 5 4 0 0 0 91 4 43
2011 WP 44 44 6 4 2 0 0 88 5 2048
2011 WP-01 67 17 8 0 8 0 0 83 8 12
2011 WP-03 51 36 5 5 3 0 0 88 8 239
2011 WP-04 43 44 7 4 2 0 0 88 5 1428
2011 WP-05 41 50 4 3 2 0 0 92 4 317
2011 WP-06 50 35 5 10 0 0 0 85 10 40
2008 WP 44 44 6 4 2 0 0 88 6 1649
2008 WP-03 50 42 4 1 3 0 0 92 4 138
2008 WP-04 42 45 7 4 2 0 0 87 6 1180
2008 WP-05 48 38 6 5 3 0 0 86 8 248
2008 WP-06 56 36 3 3 3 0 0 92 5 39

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 21 29 27 13 10 0 0 50 23 1630
2019 WP-03 27 33 25 8 7 0 0 60 15 248
2019 WP-04 21 29 28 13 9 0 0 50 23 1040
2019 WP-05 14 26 27 13 19 0 0 40 33 253
2019 WP-06 16 34 18 24 8 0 0 50 32 38
2018 WP 22 31 26 12 9 0 0 53 21 1433
2018 WP-03 29 34 21 10 5 0 0 63 16 201
2018 WP-04 22 32 27 11 8 0 0 54 19 922
2018 WP-05 18 25 27 16 13 0 0 43 30 233
2018 WP-06 13 38 16 19 16 0 0 50 34 32
2017 WP 23 37 23 11 5 0 0 60 17 1565
2017 WP-03 32 32 20 13 2 0 0 65 15 215
2017 WP-04 23 38 24 11 5 0 0 61 16 1085
2017 WP-05 16 38 24 13 10 0 0 54 22 227
2017 WP-06 15 40 15 23 8 0 0 55 30 27
2014 WP 22 35 25 11 7 0 0 58 18 1933
2014 WP-03 31 32 21 10 4 0 0 64 15 204
2014 WP-04 23 36 25 10 6 0 0 59 16 1369
2014 WP-05 17 35 23 15 10 0 0 52 25 305
2014 WP-06 21 21 26 25 7 0 0 42 32 43
2011 WP 22 34 25 11 8 0 0 56 19 2049
2011 WP-01 8 33 17 8 33 0 0 42 42 12
2011 WP-03 30 33 23 7 7 0 0 63 14 240
2011 WP-04 23 36 24 10 7 0 0 59 17 1428
2011 WP-05 15 27 29 18 10 0 0 43 28 317
2011 WP-06 18 25 25 23 10 0 0 43 33 40
2008 WP 14 33 28 15 9 0 0 47 24 1651
2008 WP-03 18 35 28 14 4 0 1 53 18 138
2008 WP-04 14 34 28 15 9 0 0 48 24 1181
2008 WP-05 13 29 31 17 10 0 0 42 27 249
2008 WP-06 8 33 18 28 13 0 0 41 41 39

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 14 31 36 14 5 0 0 19 45 1641
2019 WP-03 11 32 30 18 8 0 0 26 43 251
2019 WP-04 14 29 38 13 5 0 0 18 44 1045
2019 WP-05 15 37 37 9 2 0 0 11 52 254
2019 WP-06 8 31 41 18 3 0 0 21 38 39
2018 WP 13 32 36 13 4 0 0 18 46 1431
2018 WP-03 15 33 30 16 6 1 2 22 48 200
2018 WP-04 14 32 35 14 4 0 0 18 46 921
2018 WP-05 12 33 43 10 2 0 0 12 45 233
2018 WP-06 3 42 36 18 0 0 0 18 45 33
2017 WP 17 29 35 12 5 0 1 18 47 1559
2017 WP-03 17 26 36 14 6 0 0 20 43 213
2017 WP-04 18 29 35 11 5 0 1 17 47 1082
2017 WP-05 18 35 31 13 3 0 0 15 54 226
2017 WP-06 15 22 29 23 11 0 0 34 37 27
2014 WP 15 34 36 10 5 0 1 15 49 1931
2014 WP-03 16 36 28 14 6 0 0 20 52 204
2014 WP-04 14 32 36 10 6 1 1 16 48 1366
2014 WP-05 14 39 39 5 3 0 0 8 54 306
2014 WP-06 16 28 42 9 5 0 0 14 44 43
2011 WP 12 30 37 14 5 0 1 20 43 2044
2011 WP-01 18 27 36 0 18 0 0 18 45 11
2011 WP-03 15 28 36 14 6 0 0 20 43 238
2011 WP-04 12 29 37 15 6 0 1 21 42 1426
2011 WP-05 14 34 38 10 3 0 1 14 49 317
2011 WP-06 8 23 55 15 0 0 0 15 30 40
2008 WP 14 35 36 11 3 0 0 15 49 1649
2008 WP-03 12 34 33 13 6 1 1 19 47 137
2008 WP-04 14 33 37 12 4 1 0 15 48 1180
2008 WP-05 13 42 35 9 1 0 0 10 55 249
2008 WP-06 8 31 46 15 0 0 0 15 38 39

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 18 29 31 15 6 1 0 21 47 1642
2019 WP-03 18 25 28 18 9 1 1 27 44 251
2019 WP-04 18 28 31 16 6 1 0 22 47 1045
2019 WP-05 18 38 33 10 1 0 0 11 56 254
2019 WP-06 13 28 38 13 8 0 0 21 41 39
2018 WP 18 29 32 15 6 1 0 21 47 1424
2018 WP-03 22 26 27 15 9 1 2 24 49 200
2018 WP-04 17 29 31 15 7 1 0 22 46 916
2018 WP-05 18 30 35 15 2 0 0 17 48 231
2018 WP-06 3 42 45 9 0 0 0 9 45 33
2017 WP 18 26 32 15 7 1 1 22 45 1562
2017 WP-03 23 22 32 16 6 1 0 22 45 214
2017 WP-04 17 26 33 15 7 1 1 23 43 1084
2017 WP-05 21 34 28 14 3 0 0 17 55 226
2017 WP-06 23 14 37 8 15 4 0 23 38 27
2014 WP 19 26 32 14 7 1 1 21 46 1932
2014 WP-03 25 24 29 13 8 0 1 21 49 204
2014 WP-04 19 25 31 16 7 1 1 24 45 1368
2014 WP-05 19 31 37 9 3 0 0 12 51 305
2014 WP-06 21 23 35 16 5 0 0 21 44 43
2011 WP 12 25 32 20 9 1 1 30 37 2043
2011 WP-01 30 0 20 40 10 0 0 50 30 10
2011 WP-03 21 25 25 18 10 0 0 29 46 238
2011 WP-04 11 23 33 21 10 1 1 31 35 1426
2011 WP-05 8 33 34 18 5 0 1 24 42 317
2011 WP-06 15 18 38 28 3 0 0 30 33 40
2008 WP 17 28 32 15 6 1 1 22 46 1646
2008 WP-03 15 26 23 18 10 2 5 31 44 137
2008 WP-04 18 27 33 15 6 1 1 21 45 1177
2008 WP-05 15 32 32 16 4 0 0 21 47 249
2008 WP-06 5 36 38 13 8 0 0 21 41 39

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 15 27 30 20 6 1 1 26 43 1632
2019 WP-03 16 27 29 19 6 2 1 26 44 249
2019 WP-04 14 25 30 23 6 1 1 30 40 1039
2019 WP-05 18 34 34 13 1 0 1 14 52 253
2019 WP-06 26 51 13 8 3 0 0 10 77 39
2018 WP 18 26 33 16 6 1 1 22 45 1428
2018 WP-03 20 27 31 13 8 2 1 21 48 200
2018 WP-04 17 23 33 18 7 1 1 25 41 919
2018 WP-05 19 32 37 10 2 0 0 12 51 232
2018 WP-06 39 45 12 3 0 0 0 3 85 33
2017 WP 16 26 29 18 8 1 2 27 43 1564
2017 WP-03 18 21 30 19 9 2 1 29 41 215
2017 WP-04 14 26 29 20 9 1 2 29 41 1084
2017 WP-05 20 33 29 11 5 0 1 16 54 227
2017 WP-06 38 29 30 0 4 0 0 4 66 27
2014 WP 18 25 31 16 7 1 2 23 45 1928
2014 WP-03 25 25 25 12 7 2 3 20 53 203
2014 WP-04 16 24 32 18 8 1 2 27 40 1364
2014 WP-05 23 31 34 10 1 0 0 11 55 306
2014 WP-06 32 35 26 5 2 0 0 7 67 43
2011 WP 14 25 32 19 8 1 1 27 40 2040
2011 WP-01 40 0 30 20 10 0 0 30 40 10
2011 WP-03 21 26 29 16 6 0 2 22 48 236
2011 WP-04 12 23 32 21 9 1 2 31 36 1425
2011 WP-05 16 34 33 13 5 0 0 18 50 317
2011 WP-06 23 33 30 15 0 0 0 15 55 40
2008 WP 16 25 36 16 5 1 1 22 41 1648
2008 WP-03 20 26 30 12 7 0 5 20 48 137
2008 WP-04 15 23 36 18 6 1 1 24 39 1180
2008 WP-05 14 29 39 13 4 0 0 17 44 249
2008 WP-06 31 21 38 10 0 0 0 10 51 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 11 20 40 21 7 0 0 28 32 1635
2019 WP-03 6 14 30 36 12 1 1 49 20 249
2019 WP-04 14 21 40 19 6 0 0 25 34 1043
2019 WP-05 9 25 48 16 2 0 0 18 34 252
2019 WP-06 5 21 54 15 5 0 0 21 26 39
2018 WP 12 22 40 20 6 0 0 26 34 1411
2018 WP-03 8 14 33 32 12 1 2 44 22 196
2018 WP-04 12 23 41 17 6 0 0 23 36 911
2018 WP-05 11 23 45 17 4 0 0 21 34 228
2018 WP-06 6 30 45 18 0 0 0 18 36 33
2017 WP 13 21 36 22 8 0 1 30 34 1561
2017 WP-03 7 16 34 27 13 1 1 42 23 215
2017 WP-04 14 23 35 21 7 0 1 29 36 1082
2017 WP-05 14 22 41 19 4 0 0 23 36 226
2017 WP-06 15 18 41 15 11 0 0 26 33 27
2014 WP 11 20 39 21 8 0 1 29 32 1921
2014 WP-03 7 18 30 23 18 1 3 43 26 199
2014 WP-04 12 19 38 22 8 0 1 30 31 1361
2014 WP-05 9 26 45 17 3 0 0 20 35 306
2014 WP-06 11 40 35 12 2 0 0 14 51 43
2011 WP 12 23 37 18 8 1 1 27 36 2041
2011 WP-01 40 20 10 20 10 0 0 30 60 10
2011 WP-03 8 16 32 27 14 0 2 42 24 238
2011 WP-04 12 22 37 19 8 1 1 28 35 1426
2011 WP-05 15 28 42 11 3 0 0 14 44 315
2011 WP-06 20 33 40 8 0 0 0 8 53 40
2008 WP 11 24 42 18 5 0 0 23 35 1645
2008 WP-03 7 13 38 26 14 1 1 41 21 137
2008 WP-04 12 24 41 18 5 0 0 23 36 1177
2008 WP-05 8 29 47 12 2 0 1 14 38 248
2008 WP-06 15 36 38 8 3 0 0 10 51 39

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 31 28 24 11 5 1 0 16 60 1636
2019 WP-03 22 22 29 15 9 2 1 24 46 250
2019 WP-04 31 29 24 11 5 1 0 15 61 1043
2019 WP-05 43 31 17 6 1 0 0 8 75 252
2019 WP-06 26 31 26 15 3 0 0 18 56 39
2018 WP 35 29 24 8 4 1 0 12 64 1428
2018 WP-03 24 24 27 15 7 2 2 23 49 199
2018 WP-04 35 29 24 7 4 1 0 11 65 918
2018 WP-05 42 32 18 5 3 0 0 8 74 234
2018 WP-06 24 36 36 3 0 0 0 3 61 33
2017 WP 31 27 25 10 5 0 1 15 59 1563
2017 WP-03 21 20 29 19 9 0 2 29 42 215
2017 WP-04 33 27 24 9 5 0 1 14 62 1084
2017 WP-05 33 30 27 7 2 0 0 9 64 226
2017 WP-06 23 33 26 11 8 0 0 19 55 27
2014 WP 34 29 23 9 5 0 1 14 63 1931
2014 WP-03 31 22 26 11 7 1 2 19 55 204
2014 WP-04 32 29 24 10 5 0 1 15 62 1366
2014 WP-05 42 32 20 5 2 0 0 7 74 306
2014 WP-06 39 33 16 9 0 0 2 9 74 43
2011 WP 22 28 29 14 6 1 1 20 51 2043
2011 WP-01 30 30 10 20 10 0 0 30 60 10
2011 WP-03 24 25 28 15 8 0 1 23 49 238
2011 WP-04 21 27 29 15 7 1 1 22 48 1426
2011 WP-05 23 38 28 9 2 0 0 11 61 317
2011 WP-06 23 30 43 3 3 0 0 5 53 40
2008 WP 25 30 29 10 4 0 1 15 56 1647
2008 WP-03 22 21 31 17 7 0 2 24 44 137
2008 WP-04 25 30 28 11 4 1 1 15 56 1179
2008 WP-05 28 32 29 8 2 0 1 10 61 248
2008 WP-06 18 33 44 0 5 0 0 5 51 39

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 20 26 30 16 6 1 1 23 47 1633
2019 WP-03 21 23 27 17 7 3 2 26 46 250
2019 WP-04 19 26 30 17 7 1 0 24 45 1038
2019 WP-05 24 29 33 12 1 0 0 13 53 254
2019 WP-06 26 41 26 3 5 0 0 8 67 39
2018 WP 19 27 28 18 6 1 0 25 46 1420
2018 WP-03 22 26 21 19 7 2 3 28 50 197
2018 WP-04 17 26 29 19 7 1 0 26 44 913
2018 WP-05 21 30 29 15 4 0 0 19 52 233
2018 WP-06 15 42 39 3 0 0 0 3 58 33
2017 WP 18 24 28 18 9 1 1 27 44 1565
2017 WP-03 18 25 25 18 7 4 3 27 47 215
2017 WP-04 18 24 27 20 9 1 1 30 43 1085
2017 WP-05 21 24 38 11 5 0 1 17 45 227
2017 WP-06 23 33 29 0 15 0 0 15 55 27
2014 WP 15 21 31 21 9 0 2 31 37 1928
2014 WP-03 19 21 28 16 13 0 3 30 41 204
2014 WP-04 14 21 30 22 10 1 2 33 36 1364
2014 WP-05 17 23 37 18 4 0 1 22 41 305
2014 WP-06 19 21 35 21 2 0 2 24 41 43
2011 WP 16 25 31 17 7 1 1 25 43 2045
2011 WP-01 30 10 30 10 10 10 0 22 44 10
2011 WP-03 20 24 26 17 10 2 1 27 46 238
2011 WP-04 16 24 32 19 8 1 1 27 40 1428
2011 WP-05 18 33 32 13 3 0 1 17 51 317
2011 WP-06 15 28 45 13 0 0 0 13 43 40
2008 WP 21 28 30 14 5 1 1 19 51 1645
2008 WP-03 15 20 31 21 9 1 4 31 36 136
2008 WP-04 22 28 29 14 5 1 1 19 51 1178
2008 WP-05 24 32 29 10 3 0 1 14 57 249
2008 WP-06 18 36 36 8 3 0 0 10 54 39

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 18 29 33 13 5 1 1 19 48 1641
2019 WP-03 15 25 29 18 8 3 1 27 42 251
2019 WP-04 18 29 33 13 5 1 1 19 48 1046
2019 WP-05 18 34 38 8 1 0 0 9 52 254
2019 WP-06 28 31 33 8 0 0 0 8 59 39
2018 WP 22 30 31 10 5 1 1 15 53 1431
2018 WP-03 17 27 35 10 6 2 2 17 46 201
2018 WP-04 22 29 31 11 5 1 1 17 52 920
2018 WP-05 24 35 30 9 2 0 0 11 58 234
2018 WP-06 27 55 18 0 0 0 0 0 82 33
2017 WP 21 28 32 11 6 1 1 17 50 1560
2017 WP-03 21 19 36 16 5 2 1 22 41 214
2017 WP-04 20 29 31 11 6 2 2 17 50 1082
2017 WP-05 23 31 32 8 5 0 1 13 55 226
2017 WP-06 30 40 23 4 4 0 0 8 70 27
2014 WP 20 28 34 10 5 1 2 16 50 1928
2014 WP-03 17 23 37 13 7 1 3 20 42 203
2014 WP-04 20 28 32 12 6 1 2 18 49 1364
2014 WP-05 21 33 40 5 1 0 0 6 54 306
2014 WP-06 25 37 30 5 0 0 2 5 64 43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 5 11 35 34 13 1 0 47 17 1642
2019 WP-03 6 14 26 34 19 1 1 54 20 250
2019 WP-04 5 11 36 36 12 1 0 48 16 1047
2019 WP-05 6 12 43 29 11 0 0 40 17 254
2019 WP-06 0 13 46 33 8 0 0 41 13 39
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 80 10 5 1 2 0 1 92 3 1636
2019 WP-03 77 10 7 2 3 0 1 88 4 250
2019 WP-04 81 9 5 1 1 0 2 92 3 1042
2019 WP-05 79 11 5 2 2 0 1 91 4 252
2019 WP-06 82 15 3 0 0 0 0 97 0 39
2017 WP 80 10 4 2 2 0 2 93 3 1562
2017 WP-03 75 12 5 1 2 0 4 91 3 214
2017 WP-04 80 11 4 2 2 0 2 93 3 1084
2017 WP-05 85 7 4 2 1 0 1 94 3 226
2017 WP-06 85 8 4 0 0 0 4 96 0 27
2014 WP 79 11 3 2 2 0 3 93 4 1931
2014 WP-03 80 11 2 1 0 0 5 95 2 204
2014 WP-04 78 11 4 1 2 1 3 93 4 1367
2014 WP-05 79 8 3 2 2 0 5 92 4 305
2014 WP-06 84 14 0 0 0 0 2 100 0 43
2011 WP 80 9 4 2 2 1 2 92 3 2045
2011 WP-01 82 9 0 9 0 0 0 91 9 11
2011 WP-03 82 9 5 2 0 0 2 93 2 239
2011 WP-04 80 9 4 2 2 1 2 92 4 1426
2011 WP-05 77 10 5 2 2 1 3 91 4 317
2011 WP-06 90 5 3 0 3 0 0 95 3 40
2008 WP 77 8 3 2 3 1 7 92 5 1647
2008 WP-03 72 7 4 3 3 0 10 89 7 137
2008 WP-04 78 7 3 1 3 1 6 92 4 1178
2008 WP-05 79 7 3 2 3 0 6 92 5 249
2008 WP-06 64 23 3 0 5 0 5 92 5 39

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 18 32 18 16 13 2 1 51 30 1638
2019 WP-03 18 30 19 17 12 4 1 50 30 248
2019 WP-04 17 30 18 17 14 3 1 49 32 1045
2019 WP-05 15 42 19 14 9 0 0 58 23 253
2019 WP-06 33 44 13 10 0 0 0 77 10 39
2018 WP 11 34 18 18 16 1 0 46 35 1433
2018 WP-03 13 37 20 10 18 1 0 51 29 202
2018 WP-04 10 31 19 20 18 2 0 42 39 921
2018 WP-05 10 43 18 17 12 0 0 53 29 232
2018 WP-06 33 39 12 15 0 0 0 73 15 33
2017 WP 16 33 16 18 15 1 1 50 34 1562
2017 WP-03 14 35 14 16 17 2 1 51 35 213
2017 WP-04 15 31 18 19 16 1 1 47 35 1084
2017 WP-05 17 42 11 18 12 0 0 59 30 227
2017 WP-06 48 33 11 4 0 0 4 84 4 27
2014 WP 21 32 16 17 11 1 1 54 29 1935
2014 WP-03 20 28 14 19 16 1 2 49 37 204
2014 WP-04 20 30 17 18 12 2 1 51 31 1370
2014 WP-05 21 44 13 14 8 1 0 66 21 306
2014 WP-06 42 42 7 7 0 0 2 86 7 43

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 31 33 11 15 9 0 0 64 25 1641
2019 WP-03 31 31 10 16 10 2 0 63 27 249
2019 WP-04 30 32 12 16 10 0 0 62 26 1046
2019 WP-05 31 41 11 12 6 0 0 71 18 254
2019 WP-06 67 23 3 8 0 0 0 90 8 39
2018 WP 25 36 11 15 12 0 0 62 27 1429
2018 WP-03 25 32 11 19 12 1 0 58 32 202
2018 WP-04 23 37 11 15 14 0 0 60 29 917
2018 WP-05 30 39 10 13 8 0 0 69 22 232
2018 WP-06 61 21 12 3 3 0 0 82 6 33
2017 WP 28 34 11 14 12 0 0 63 26 1562
2017 WP-03 27 32 10 13 17 0 0 60 30 214
2017 WP-04 26 33 13 15 12 0 0 60 27 1083
2017 WP-05 33 40 7 13 7 0 0 73 19 227
2017 WP-06 56 37 4 4 0 0 0 92 4 27
2014 WP 32 34 10 14 10 0 0 66 24 1933
2014 WP-03 27 28 10 20 14 0 0 55 35 204
2014 WP-04 31 33 11 15 10 0 0 64 25 1368
2014 WP-05 37 39 7 10 7 0 0 77 16 306
2014 WP-06 65 30 0 5 0 0 0 95 5 43

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 31 42 10 12 6 0 0 72 18 1628
2019 WP-03 34 36 13 11 6 0 0 70 16 247
2019 WP-04 31 41 10 12 7 0 0 72 18 1036
2019 WP-05 23 51 8 13 4 0 0 75 18 253
2019 WP-06 44 44 10 3 0 0 0 87 3 39
2018 WP 25 44 12 13 6 0 0 69 19 1428
2018 WP-03 27 42 11 12 7 0 0 69 19 202
2018 WP-04 24 44 13 13 7 0 0 68 19 917
2018 WP-05 20 51 11 12 6 0 0 71 18 231
2018 WP-06 42 42 3 12 0 0 0 85 12 33
2017 WP 24 45 12 12 7 0 0 69 19 1561
2017 WP-03 24 42 9 13 10 1 0 68 24 214
2017 WP-04 24 44 13 13 7 0 0 68 20 1082
2017 WP-05 22 53 10 10 6 0 0 75 16 227
2017 WP-06 41 47 8 4 0 0 0 89 4 27
2014 WP 27 46 10 12 5 0 0 73 17 1931
2014 WP-03 23 40 9 22 5 0 0 63 27 203
2014 WP-04 28 45 11 12 5 0 0 72 17 1368
2014 WP-05 24 54 8 9 4 0 0 78 14 305
2014 WP-06 44 39 5 12 0 0 0 84 12 43

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 28 46 14 8 3 1 0 74 11 1635
2019 WP-03 31 41 14 8 4 2 0 74 12 249
2019 WP-04 27 44 17 8 3 1 0 72 12 1042
2019 WP-05 24 59 8 6 3 0 0 83 9 253
2019 WP-06 50 42 8 0 0 0 0 92 0 38
2018 WP 23 47 17 8 5 0 0 70 13 1430
2018 WP-03 27 44 16 7 5 0 0 71 13 201
2018 WP-04 20 47 19 9 5 1 0 68 14 918
2018 WP-05 25 53 13 6 4 0 0 78 9 233
2018 WP-06 33 55 6 3 3 0 0 88 6 33
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 46 34 12 4 2 0 1 81 7 1643
2019 WP-03 48 31 11 6 2 1 1 80 9 250
2019 WP-04 45 35 14 4 2 0 1 80 6 1048
2019 WP-05 46 37 9 4 3 1 0 84 6 253
2019 WP-06 67 28 5 0 0 0 0 95 0 39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 40 35 11 8 6 0 0 75 14 1636
2019 WP-03 41 33 12 9 5 0 0 74 14 249
2019 WP-04 42 34 11 8 6 0 0 76 13 1042
2019 WP-05 30 39 13 12 6 0 0 69 18 253
2019 WP-06 44 44 3 8 3 0 0 87 10 39
2018 WP 34 36 11 11 8 0 0 71 18 1428
2018 WP-03 40 30 10 10 9 1 0 71 20 202
2018 WP-04 35 35 11 11 7 0 0 70 18 917
2018 WP-05 27 44 10 11 8 0 0 71 19 233
2018 WP-06 33 48 9 3 6 0 0 82 9 33
2017 WP 33 38 13 9 7 0 0 71 16 1564
2017 WP-03 35 33 12 10 8 1 0 69 19 214
2017 WP-04 34 38 12 9 6 0 0 72 16 1085
2017 WP-05 24 44 14 8 9 0 0 69 17 227
2017 WP-06 33 44 11 8 4 0 0 77 11 27
2014 WP 34 38 11 10 6 0 0 73 16 1935
2014 WP-03 37 26 15 12 9 0 0 64 21 204
2014 WP-04 35 39 10 9 6 0 0 75 15 1370
2014 WP-05 28 41 12 11 8 0 0 69 19 306
2014 WP-06 42 39 12 7 0 0 0 81 7 43
2011 WP 31 40 11 10 6 0 0 72 17 2044
2011 WP-01 55 18 9 0 9 0 9 80 10 11
2011 WP-03 29 38 12 11 10 0 0 68 21 239
2011 WP-04 32 40 11 10 6 0 0 73 16 1427
2011 WP-05 29 43 10 12 6 0 0 72 18 315
2011 WP-06 25 45 13 10 5 0 3 72 15 40
2008 WP 32 39 10 12 7 0 0 71 19 1651
2008 WP-03 41 33 9 9 7 0 0 74 17 138
2008 WP-04 33 39 10 11 7 0 0 72 18 1181
2008 WP-05 23 41 11 15 9 0 0 64 25 249
2008 WP-06 28 46 13 8 5 0 0 74 13 39

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 43 31 13 7 5 1 0 75 12 1638
2019 WP-03 45 25 15 8 5 2 0 71 13 247
2019 WP-04 45 30 12 7 6 1 0 76 12 1047
2019 WP-05 33 36 17 8 5 2 0 70 13 253
2019 WP-06 51 36 5 8 0 0 0 87 8 39
2018 WP 36 34 13 10 7 1 0 71 17 1429
2018 WP-03 35 31 10 13 8 2 0 68 22 202
2018 WP-04 36 35 12 10 6 1 0 71 16 918
2018 WP-05 33 37 15 7 7 1 0 71 14 233
2018 WP-06 55 27 9 3 6 0 0 82 9 33
2017 WP 38 33 12 9 7 1 0 72 16 1564
2017 WP-03 41 24 14 11 9 0 0 65 21 214
2017 WP-04 39 33 12 9 6 1 0 73 15 1085
2017 WP-05 33 37 13 8 9 0 0 70 17 227
2017 WP-06 48 44 4 4 0 0 0 92 4 27
2014 WP 37 34 12 9 7 1 0 72 16 1934
2014 WP-03 38 26 10 11 13 1 0 65 24 204
2014 WP-04 38 35 12 8 7 1 0 73 15 1369
2014 WP-05 34 35 14 10 7 1 0 69 17 306
2014 WP-06 51 40 7 2 0 0 0 91 2 43
2011 WP 38 35 12 8 6 1 0 73 14 2044
2011 WP-01 64 0 0 0 18 18 0 78 22 11
2011 WP-03 31 38 12 10 8 1 0 70 18 239
2011 WP-04 39 34 13 8 6 1 0 73 14 1427
2011 WP-05 35 39 12 10 4 1 0 74 14 315
2011 WP-06 45 40 5 8 3 0 0 85 10 40
2008 WP 36 32 13 10 7 2 0 70 17 1649
2008 WP-03 42 28 8 11 9 2 0 72 20 137
2008 WP-04 36 32 13 10 7 2 0 69 17 1180
2008 WP-05 34 34 11 11 7 3 0 70 19 249
2008 WP-06 33 46 13 3 5 0 0 79 8 39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 41 34 11 9 5 0 0 75 14 1632
2019 WP-03 42 29 13 9 7 1 0 71 15 245
2019 WP-04 42 34 10 8 5 0 0 76 13 1046
2019 WP-05 33 38 13 11 5 0 0 71 16 252
2019 WP-06 51 38 5 5 0 0 0 89 5 37
2018 WP 36 37 10 11 6 0 0 73 17 1428
2018 WP-03 34 36 7 13 9 0 0 71 22 203
2018 WP-04 37 36 10 11 6 0 0 73 17 917
2018 WP-05 34 40 13 7 6 0 0 74 13 232
2018 WP-06 48 39 6 0 6 0 0 88 6 33
2017 WP 38 35 10 10 7 0 0 73 17 1559
2017 WP-03 40 27 10 12 11 0 0 68 22 214
2017 WP-04 38 36 10 9 6 0 0 74 16 1080
2017 WP-05 38 32 12 11 7 0 0 70 18 227
2017 WP-06 45 55 0 0 0 0 0 100 0 27
2014 WP 36 36 10 11 6 0 0 72 18 1934
2014 WP-03 36 27 12 17 8 0 0 63 25 204
2014 WP-04 36 37 10 10 6 0 0 74 16 1369
2014 WP-05 31 37 10 14 7 0 0 69 21 306
2014 WP-06 51 42 5 2 0 0 0 93 2 43
2011 WP 36 38 10 9 7 0 0 74 16 2043
2011 WP-01 73 0 0 9 18 0 0 73 27 11
2011 WP-03 35 31 11 10 12 0 0 66 22 239
2011 WP-04 36 38 10 9 6 0 0 75 15 1426
2011 WP-05 34 42 7 12 5 0 0 76 17 315
2011 WP-06 40 40 13 5 3 0 0 80 8 40
2008 WP 34 36 10 11 8 1 0 71 19 1649
2008 WP-03 39 31 8 12 9 1 0 71 21 138
2008 WP-04 34 37 10 11 7 1 0 71 19 1180
2008 WP-05 33 35 12 12 8 0 0 69 19 249
2008 WP-06 36 41 15 3 5 0 0 77 8 39

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 84 9 4 1 1 0 1 94 2 1624
2019 WP-03 83 8 5 0 2 0 1 92 3 248
2019 WP-04 84 9 4 0 1 0 1 95 2 1033
2019 WP-05 84 9 3 1 2 0 1 94 3 252
2019 WP-06 92 8 0 0 0 0 0 100 0 39
2017 WP 84 9 3 1 1 0 2 95 2 1561
2017 WP-03 82 10 3 0 1 0 3 95 2 213
2017 WP-04 85 9 2 1 1 0 2 96 2 1083
2017 WP-05 84 9 4 0 1 0 1 94 2 227
2017 WP-06 81 8 4 4 0 0 4 92 4 27
2014 WP 82 10 3 1 1 0 3 94 2 1933
2014 WP-03 83 9 2 0 0 0 4 97 1 204
2014 WP-04 82 10 3 1 1 0 2 94 2 1369
2014 WP-05 83 7 3 0 2 0 5 94 2 305
2014 WP-06 82 9 5 0 0 0 4 95 0 43
2011 WP 82 9 4 1 2 1 2 94 2 2043
2011 WP-01 82 18 0 0 0 0 0 100 0 11
2011 WP-03 84 9 5 1 0 0 1 94 1 239
2011 WP-04 81 10 4 0 2 1 2 94 2 1427
2011 WP-05 82 8 3 1 1 1 4 95 2 314
2011 WP-06 95 3 3 0 0 0 0 98 0 40
2008 WP 82 6 2 1 2 0 7 94 4 1651
2008 WP-03 78 7 4 1 3 0 8 92 4 137
2008 WP-04 82 5 2 1 2 1 7 94 3 1182
2008 WP-05 83 5 1 0 3 0 8 95 4 249
2008 WP-06 85 8 3 0 0 0 5 97 0 39

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 54 25 7 6 6 1 1 81 12 1637
2019 WP-03 51 20 9 8 5 4 3 77 13 249
2019 WP-04 57 24 6 5 6 1 1 82 12 1045
2019 WP-05 47 32 9 8 4 0 0 79 12 252
2019 WP-06 53 32 8 3 3 0 3 86 5 38
2017 WP 47 30 7 7 7 1 2 79 14 1563
2017 WP-03 45 28 7 4 8 2 5 80 13 215
2017 WP-04 48 28 7 8 8 1 1 78 15 1084
2017 WP-05 45 35 7 5 6 1 1 82 11 226
2017 WP-06 34 52 0 11 0 0 3 88 12 27
2014 WP 47 28 8 6 7 2 1 77 14 1934
2014 WP-03 42 21 13 7 9 5 2 69 17 204
2014 WP-04 48 29 7 7 7 1 1 79 14 1369
2014 WP-05 46 27 8 6 11 1 1 75 17 306
2014 WP-06 47 44 5 5 0 0 0 91 5 43
2011 WP 44 32 7 8 7 1 1 77 15 2049
2011 WP-01 50 8 8 8 25 0 0 58 33 12
2011 WP-03 38 30 7 12 7 3 3 73 20 240
2011 WP-04 45 32 7 7 7 1 0 78 14 1429
2011 WP-05 41 37 6 10 5 0 1 79 15 317
2011 WP-06 46 33 5 5 8 0 3 82 13 39

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 55 25 10 4 5 1 0 81 9 1638
2019 WP-03 53 28 8 3 6 2 0 83 9 249
2019 WP-04 56 24 10 4 5 1 0 81 9 1045
2019 WP-05 50 23 15 6 5 1 0 74 11 253
2019 WP-06 56 38 5 0 0 0 0 95 0 39
2018 WP 45 29 12 7 7 1 0 74 14 1423
2018 WP-03 43 30 11 6 8 1 0 74 14 202
2018 WP-04 46 28 11 8 7 0 0 74 15 913
2018 WP-05 42 33 12 5 7 0 0 75 12 233
2018 WP-06 64 21 6 3 6 0 0 85 9 33
2017 WP 48 29 10 6 7 1 0 77 13 1562
2017 WP-03 52 22 9 5 10 2 0 76 15 215
2017 WP-04 47 30 10 6 6 1 0 77 12 1083
2017 WP-05 48 29 8 5 10 0 0 77 15 226
2017 WP-06 56 33 8 4 0 0 0 89 4 27

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 44 33 10 7 5 0 0 77 12 1636
2019 WP-03 48 28 10 8 5 0 0 77 13 249
2019 WP-04 45 33 10 7 6 0 0 78 13 1043
2019 WP-05 36 37 13 9 4 0 0 74 13 253
2019 WP-06 50 39 8 3 0 0 0 89 3 38
2018 WP 38 32 11 10 8 0 0 70 18 1429
2018 WP-03 39 30 11 8 11 0 0 69 19 203
2018 WP-04 39 32 10 10 8 0 0 71 19 916
2018 WP-05 34 35 15 10 6 0 0 69 16 234
2018 WP-06 52 27 15 0 6 0 0 79 6 33
2017 WP 43 32 10 7 8 0 0 74 15 1560
2017 WP-03 46 27 9 7 9 0 0 74 17 214
2017 WP-04 42 33 10 8 7 0 0 75 15 1083
2017 WP-05 38 32 14 6 10 0 0 71 15 226
2017 WP-06 54 35 8 0 4 0 0 88 4 26
2014 WP 43 32 11 8 6 0 0 75 14 1933
2014 WP-03 39 30 11 11 9 0 0 69 20 203
2014 WP-04 44 32 11 7 5 0 0 77 12 1369
2014 WP-05 39 34 9 11 6 0 0 73 17 306
2014 WP-06 60 33 2 5 0 0 0 93 5 43

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 11 48 18 16 6 0 0 60 22 279
2019 WP-05 9 47 19 18 7 0 0 56 25 227
2019 WP-06 25 56 14 6 0 0 0 81 6 36
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 17 34 18 15 13 3 0 53 29 1642
2019 WP-03 21 31 18 16 9 5 0 55 27 250
2019 WP-04 16 33 18 15 14 3 0 51 30 1048
2019 WP-05 15 38 17 18 10 2 0 55 28 254
2019 WP-06 37 39 13 11 0 0 0 76 11 38
2018 WP 15 30 18 17 16 3 0 47 34 1430
2018 WP-03 21 30 20 13 14 2 0 52 28 202
2018 WP-04 12 30 18 19 16 4 0 44 37 921
2018 WP-05 17 36 18 13 16 0 0 53 29 230
2018 WP-06 30 30 21 9 9 0 0 61 18 33
2017 WP 15 31 17 17 16 4 0 48 34 1564
2017 WP-03 19 32 16 11 18 5 0 53 31 215
2017 WP-04 13 31 18 18 16 5 0 46 36 1085
2017 WP-05 20 31 16 15 16 2 0 52 32 226
2017 WP-06 41 33 11 8 4 4 0 77 12 27
2014 WP 16 33 18 17 12 4 0 51 30 1933
2014 WP-03 22 32 13 16 14 3 0 56 30 204
2014 WP-04 14 32 19 17 13 5 0 48 31 1368
2014 WP-05 20 38 15 18 8 1 0 59 27 306
2014 WP-06 37 30 23 9 0 0 0 68 9 43
2011 WP 17 33 18 15 14 4 0 51 30 2048
2011 WP-01 40 30 0 10 20 0 0 70 30 10
2011 WP-03 23 28 15 16 16 3 0 53 32 240
2011 WP-04 15 33 19 15 14 4 0 50 31 1429
2011 WP-05 18 36 17 15 11 3 0 56 27 317
2011 WP-06 35 30 18 5 13 0 0 65 18 40

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 15 32 19 18 15 1 0 47 34 1633
2019 WP-03 19 33 17 19 9 3 0 54 29 249
2019 WP-04 13 32 19 18 18 1 0 44 36 1040
2019 WP-05 17 28 22 19 13 0 0 45 32 254
2019 WP-06 29 47 13 11 0 0 0 76 11 38
2018 WP 13 27 20 21 19 1 0 40 40 1429
2018 WP-03 18 27 18 21 15 0 0 46 37 202
2018 WP-04 9 26 20 23 20 1 0 36 44 919
2018 WP-05 15 34 21 15 16 0 0 48 31 231
2018 WP-06 36 30 15 15 3 0 0 67 18 33
2017 WP 11 32 17 20 18 1 0 43 39 1564
2017 WP-03 16 33 17 16 16 2 0 50 32 215
2017 WP-04 8 31 18 22 20 1 0 40 42 1084
2017 WP-05 14 34 16 20 15 1 0 49 35 227
2017 WP-06 41 37 0 19 4 0 0 77 23 27
2014 WP 13 29 20 20 16 2 0 43 37 1933
2014 WP-03 23 26 14 22 13 1 0 49 36 204
2014 WP-04 11 27 21 21 17 2 0 38 40 1368
2014 WP-05 17 37 19 16 11 0 0 55 27 306
2014 WP-06 28 35 25 7 4 0 0 63 11 43
2011 WP 15 34 19 15 15 2 0 50 30 2049
2011 WP-01 40 20 20 10 10 0 0 60 20 10
2011 WP-03 22 31 15 15 15 2 0 54 31 240
2011 WP-04 14 32 20 16 16 2 0 47 32 1430
2011 WP-05 14 44 17 14 10 1 0 59 24 317
2011 WP-06 28 43 8 8 15 0 0 70 23 40
2008 WP 15 32 18 18 15 2 0 48 34 1653
2008 WP-03 27 31 15 12 12 1 1 60 25 139
2008 WP-04 12 31 19 19 16 2 0 44 36 1182
2008 WP-05 21 38 15 15 11 0 0 59 26 248
2008 WP-06 23 46 8 21 3 0 0 69 23 39

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 12 29 21 21 15 2 0 42 37 1636
2019 WP-03 12 33 21 18 12 4 0 47 31 247
2019 WP-04 10 26 22 22 17 2 0 37 40 1044
2019 WP-05 13 33 20 21 13 0 0 46 34 254
2019 WP-06 26 47 16 8 3 0 0 74 11 38
2018 WP 9 25 23 23 18 2 0 34 42 1427
2018 WP-03 12 26 22 20 18 1 0 39 39 201
2018 WP-04 6 23 24 26 19 2 0 30 46 920
2018 WP-05 11 32 22 19 15 1 0 43 35 230
2018 WP-06 27 33 27 9 3 0 0 61 12 33
2017 WP 8 26 22 24 17 2 0 35 42 1563
2017 WP-03 11 29 23 18 16 3 0 42 35 215
2017 WP-04 6 24 23 25 19 3 0 31 45 1084
2017 WP-05 11 33 17 25 14 0 0 44 39 227
2017 WP-06 27 42 12 16 4 0 0 69 20 26
2014 WP 9 26 21 24 17 2 0 37 42 1932
2014 WP-03 15 25 16 22 19 3 0 41 42 204
2014 WP-04 8 24 22 25 18 3 0 33 44 1367
2014 WP-05 11 35 20 23 10 0 0 47 33 306
2014 WP-06 19 28 21 28 4 0 0 47 32 43
2011 WP 9 34 21 21 12 3 0 45 34 2047
2011 WP-01 27 18 27 9 18 0 0 45 27 11
2011 WP-03 10 39 17 15 16 3 0 51 32 240
2011 WP-04 9 32 21 21 13 4 0 43 35 1429
2011 WP-05 8 40 19 23 8 1 0 48 32 315
2011 WP-06 10 50 18 15 8 0 0 60 23 40
2008 WP 7 30 19 26 14 3 0 38 42 1649
2008 WP-03 17 29 17 21 12 3 1 47 35 138
2008 WP-04 6 28 20 26 16 3 0 35 44 1178
2008 WP-05 6 41 16 26 9 2 0 48 36 249
2008 WP-06 5 41 23 26 3 3 0 47 29 39

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 10 28 18 24 20 1 0 38 44 1639
2019 WP-03 14 29 16 22 15 3 0 45 39 249
2019 WP-04 9 25 18 25 23 0 0 34 48 1046
2019 WP-05 9 33 19 23 15 0 0 43 38 254
2019 WP-06 26 47 16 5 5 0 0 74 11 38
2018 WP 7 25 20 25 22 0 0 33 48 1429
2018 WP-03 11 29 18 25 18 1 0 40 43 200
2018 WP-04 5 22 20 28 24 1 0 28 52 920
2018 WP-05 9 31 19 22 19 0 0 40 41 232
2018 WP-06 21 48 24 3 3 0 0 70 6 33
2017 WP 8 26 17 23 25 1 0 34 48 1564
2017 WP-03 11 32 14 18 22 3 0 45 41 215
2017 WP-04 6 23 18 24 27 1 0 30 52 1084
2017 WP-05 12 29 21 22 17 0 0 40 39 227
2017 WP-06 23 55 4 15 4 0 0 77 19 27
2014 WP 8 27 19 24 20 1 0 36 44 1932
2014 WP-03 14 26 11 24 24 2 0 40 49 203
2014 WP-04 7 25 20 25 22 2 0 32 47 1369
2014 WP-05 10 40 16 20 14 0 0 50 34 305
2014 WP-06 19 39 30 7 5 0 0 58 12 43
2011 WP 10 32 18 22 16 1 0 43 39 2049
2011 WP-01 18 27 9 18 27 0 0 45 45 11
2011 WP-03 12 33 16 22 16 1 0 45 39 240
2011 WP-04 10 31 18 21 18 1 0 42 40 1430
2011 WP-05 9 38 16 26 11 0 0 47 37 316
2011 WP-06 25 38 18 15 5 0 0 63 20 40
2008 WP 10 35 13 25 15 2 0 45 41 1648
2008 WP-03 17 36 15 16 14 1 0 54 31 138
2008 WP-04 8 32 13 28 16 2 0 42 45 1178
2008 WP-05 13 46 11 21 8 1 0 59 30 248
2008 WP-06 13 51 15 10 10 0 0 64 21 39

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 28 13 8 9 10 26 6 60 28 1638
2019 WP-03 28 16 8 9 6 28 4 66 23 247
2019 WP-04 28 11 9 8 11 28 6 59 29 1045
2019 WP-05 27 15 9 10 12 20 7 58 30 254
2019 WP-06 41 23 10 8 0 8 10 78 9 39
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 19 45 20 10 6 0 0 65 15 1636
2019 WP-03 22 44 18 9 5 1 0 67 14 249
2019 WP-04 18 44 22 10 6 0 0 62 16 1042
2019 WP-05 21 49 18 9 4 0 0 69 13 253
2019 WP-06 23 62 8 8 0 0 0 85 8 39
2018 WP 15 46 18 14 6 0 0 62 19 1428
2018 WP-03 22 42 18 13 5 1 0 64 18 197
2018 WP-04 12 46 19 15 7 1 0 59 22 919
2018 WP-05 16 54 18 8 4 0 0 71 12 234
2018 WP-06 36 52 9 3 0 0 0 88 3 33
2017 WP 18 44 18 13 7 0 0 62 20 1563
2017 WP-03 24 40 15 10 10 1 0 65 20 215
2017 WP-04 16 43 20 14 7 0 0 59 21 1083
2017 WP-05 21 49 15 11 4 0 0 70 15 227
2017 WP-06 45 44 8 4 0 0 0 89 4 27
2014 WP 18 40 19 14 8 0 0 59 22 1934
2014 WP-03 26 30 18 14 12 0 1 57 25 204
2014 WP-04 16 40 20 15 9 0 0 56 23 1369
2014 WP-05 23 46 13 15 3 0 0 69 18 306
2014 WP-06 27 58 7 7 0 0 0 86 7 43
2011 WP 25 47 14 10 5 0 0 72 14 2048
2011 WP-01 36 27 9 0 27 0 0 64 27 11
2011 WP-03 22 41 20 11 5 0 0 64 17 240
2011 WP-04 24 47 14 10 5 0 0 72 14 1429
2011 WP-05 27 52 9 9 4 0 0 78 13 316
2011 WP-06 43 40 5 5 8 0 0 83 13 40

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 7 28 21 29 14 1 0 35 44 1632
2019 WP-03 13 29 22 23 11 2 0 43 35 248
2019 WP-04 6 26 21 31 16 0 0 32 47 1042
2019 WP-05 5 31 19 33 12 0 0 36 45 250
2019 WP-06 0 49 31 15 5 0 0 49 21 39

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 23 40 15 12 8 1 0 65 20 1638
2019 WP-03 29 37 14 10 8 2 0 67 18 249
2019 WP-04 21 40 16 12 10 1 0 62 22 1044
2019 WP-05 23 47 15 11 4 0 0 70 15 253
2019 WP-06 49 38 8 3 3 0 0 87 5 39
2018 WP 22 44 13 13 8 1 0 66 20 1426
2018 WP-03 32 41 10 8 8 1 0 73 16 197
2018 WP-04 18 44 15 14 8 1 0 62 23 920
2018 WP-05 22 52 10 11 5 0 0 75 16 231
2018 WP-06 52 48 0 0 0 0 0 100 0 33
2017 WP 26 44 12 10 7 1 0 71 17 1558
2017 WP-03 34 38 11 8 8 0 0 73 16 214
2017 WP-04 23 44 13 11 8 1 0 68 19 1079
2017 WP-05 29 50 9 8 4 0 0 79 11 227
2017 WP-06 66 34 0 0 0 0 0 100 0 27
2014 WP 30 40 13 10 5 1 0 71 16 1934
2014 WP-03 38 33 10 10 8 2 0 72 18 204
2014 WP-04 28 39 14 11 6 2 0 68 17 1369
2014 WP-05 31 49 9 7 3 0 0 81 10 306
2014 WP-06 61 33 2 4 0 0 0 93 4 43
2011 WP 31 40 10 10 6 2 0 73 17 2045
2011 WP-01 36 36 9 0 18 0 0 73 18 11
2011 WP-03 31 43 9 11 6 1 0 74 17 240
2011 WP-04 30 40 11 11 6 2 0 72 18 1427
2011 WP-05 33 42 8 9 6 2 1 76 16 315
2011 WP-06 63 30 3 0 5 0 0 93 5 40
2008 WP 29 38 10 13 8 2 0 69 21 1653
2008 WP-03 34 35 12 9 5 4 2 73 15 139
2008 WP-04 26 38 10 14 9 3 0 66 24 1181
2008 WP-05 43 36 7 9 5 0 0 79 14 249
2008 WP-06 41 46 5 5 3 0 0 87 8 39

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 17 35 22 15 11 1 0 52 26 1632
2019 WP-03 20 35 23 12 9 1 0 56 21 246
2019 WP-04 15 33 23 17 12 1 0 48 29 1042
2019 WP-05 16 42 20 14 8 0 0 58 22 254
2019 WP-06 36 46 10 5 3 0 0 82 8 39
2018 WP 16 37 21 16 11 0 0 53 27 1431
2018 WP-03 26 37 17 11 10 0 0 63 20 197
2018 WP-04 12 36 23 17 11 0 0 48 29 924
2018 WP-05 15 42 19 12 12 0 0 57 24 233
2018 WP-06 55 33 6 3 3 0 0 88 6 33

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 WP 10 25 17 20 23 4 1 37 45 1637
2019 WP-03 12 27 18 17 21 3 1 41 40 247
2019 WP-04 8 23 18 22 25 4 1 32 49 1044
2019 WP-05 10 29 15 20 22 4 0 41 44 254
2019 WP-06 33 38 15 8 5 0 0 72 13 39
2018 WP 11 24 17 21 25 3 0 36 47 1428
2018 WP-03 14 25 13 19 25 3 2 41