2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 20 52 8 13 7 0 0 71 20 144
2019 Health care practitioners 22 51 7 17 4 0 0 73 20 701
2019 Federal regulators 21 53 11 4 11 0 0 74 15 14
2019 Compliance, inspection and enforcement 20 47 5 19 8 0 0 67 27 178
2019 Communications or public affairs 39 53 5 1 1 0 0 93 3 67
2019 Access to information and privacy 44 34 5 13 5 0 0 78 17 56
2019 Security 14 51 9 17 9 0 0 65 26 2055
2019 Science and technology 42 29 7 7 14 0 0 72 21 27
2019 Library services 35 46 7 12 0 0 0 81 12 17
2019 Legal services 15 67 2 14 2 0 0 82 16 39
2019 Administration and operations 37 47 3 10 3 0 0 85 12 1395
2019 Human resources 36 45 3 14 2 0 0 81 16 444
2019 Financial management 45 46 3 5 2 0 0 91 6 318
2019 Procurement 25 51 6 14 4 0 0 76 18 86
2019 Real property 26 40 9 20 5 0 0 66 25 85
2019 Materiel management 29 44 8 13 6 1 0 73 19 153
2019 Information management 42 46 7 4 2 0 0 88 6 165
2019 Information technology 26 51 9 11 3 0 0 77 14 238
2019 Internal audit 70 11 7 11 0 0 0 82 11 24
2019 Evaluation 19 57 6 15 4 0 0 76 19 86
2019 Data sciences 44 43 0 8 4 0 0 88 12 24
2019 Policy 44 40 6 7 3 0 0 84 10 93
2019 Project management 38 45 7 8 2 1 0 83 10 176
2019 Other services to the public 27 49 5 13 5 0 0 76 18 329
2019 None of the above 23 45 7 17 8 0 0 68 25 1396
2017 Client contact centre 22 54 9 10 5 0 0 77 15 152
2017 Health care practitioners 22 54 6 13 5 0 0 75 19 774
2017 Federal regulators 13 44 4 24 14 0 0 57 39 17
2017 Compliance, inspection and enforcement 10 46 6 25 13 0 0 56 37 159
2017 Communications or public affairs 31 51 4 5 8 0 0 83 13 71
2017 Access to information and privacy 28 43 9 16 4 0 0 71 20 44
2017 Security 10 51 9 20 10 0 0 62 30 2042
2017 Science and technology 32 52 12 5 0 0 0 84 5 43
2017 Library services 10 34 17 35 5 0 0 44 39 18
2017 Legal services 19 57 5 15 4 0 0 76 19 40
2017 Administration and operations 32 50 4 10 3 0 0 83 13 1414
2017 Human resources 37 48 4 8 2 0 0 86 10 390
2017 Financial management 39 48 4 7 2 0 0 87 9 315
2017 Procurement 33 40 8 14 4 0 0 73 19 92
2017 Real property 27 47 5 18 3 0 0 74 21 75
2017 Materiel management 29 45 5 11 9 0 0 74 21 141
2017 Information management 33 50 9 6 1 1 0 83 8 143
2017 Information technology 29 48 5 15 3 0 0 77 18 258
2017 Internal audit 60 35 5 0 0 0 0 95 0 21
2017 Evaluation 28 50 3 15 4 0 0 78 19 104
2017 Data sciences 29 65 0 6 0 0 0 94 6 17
2017 Policy 32 58 1 7 1 0 0 90 9 78
2017 Project management 34 49 3 11 3 0 1 83 14 151
2017 Other services to the public 21 53 4 15 7 0 0 74 22 300
2017 None of the above 19 48 7 16 9 0 0 67 26 1705
2014 Client contact centre 20 52 10 16 2 0 0 72 19 220
2014 Health care practitioners 18 50 7 16 9 0 0 68 25 879
2014 Federal regulators 26 47 7 17 3 0 0 73 20 26
2014 Compliance, inspection and enforcement 19 50 5 15 10 0 0 69 26 257
2014 Communications or public affairs 32 53 4 8 4 0 0 85 12 76
2014 Access to information and privacy 28 47 6 19 0 0 0 75 19 44
2014 Security 13 52 9 18 7 0 0 65 26 3210
2014 Science and technology 16 50 14 17 4 0 0 65 21 45
2014 Library services 7 39 7 21 26 0 0 45 47 15
2014 Legal services 13 74 6 3 3 0 0 87 6 48
2014 Administration and operations 33 48 5 11 4 0 0 81 15 1806
2014 Human resources 31 53 4 8 3 0 0 84 12 562
2014 Financial management 34 52 3 9 3 0 0 86 11 337
2014 Procurement 34 49 3 11 2 0 0 83 14 83
2014 Real property 20 46 10 16 8 0 0 66 24 96
2014 Materiel management 29 46 4 15 6 0 0 75 21 190
2014 Information management 37 46 6 7 2 0 1 84 10 170
2014 Information technology 32 51 6 9 2 0 0 83 11 293
2014 Internal audit 55 41 4 0 0 0 0 96 0 29
2014 Evaluation 20 57 10 10 3 0 0 77 13 136
2014 Other services to the public 23 50 6 14 7 0 0 73 21 437
2014 None of the above 19 50 6 17 8 0 0 69 25 1783

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 48 33 11 4 4 0 0 81 8 144
2019 Health care practitioners 71 19 4 2 2 0 1 91 5 697
2019 Federal regulators 47 25 11 5 11 0 0 72 17 14
2019 Compliance, inspection and enforcement 75 18 4 1 0 0 1 94 2 178
2019 Communications or public affairs 73 21 3 3 0 0 0 94 3 66
2019 Access to information and privacy 69 21 3 8 0 0 0 89 8 56
2019 Security 67 20 6 3 3 0 1 88 6 2044
2019 Science and technology 66 27 3 0 4 0 0 93 4 27
2019 Library services 81 6 13 0 0 0 0 87 0 17
2019 Legal services 79 9 6 2 0 0 4 92 2 38
2019 Administration and operations 74 16 3 3 2 0 1 92 5 1394
2019 Human resources 63 25 5 5 2 0 0 88 6 443
2019 Financial management 67 22 4 6 1 0 1 89 7 320
2019 Procurement 59 27 7 5 0 0 3 88 5 86
2019 Real property 62 31 3 1 0 0 3 96 1 85
2019 Materiel management 75 16 5 1 1 1 1 93 3 153
2019 Information management 75 15 4 4 2 0 0 90 6 165
2019 Information technology 67 21 5 5 1 0 1 89 6 240
2019 Internal audit 78 15 0 3 0 0 4 96 4 24
2019 Evaluation 66 24 6 1 2 0 0 91 4 86
2019 Data sciences 71 17 4 4 4 0 0 88 8 23
2019 Policy 65 21 5 5 4 0 0 86 9 93
2019 Project management 66 17 6 6 3 1 2 84 9 174
2019 Other services to the public 78 14 4 1 2 1 0 93 3 329
2019 None of the above 72 18 5 3 2 0 1 90 5 1388
2017 Client contact centre 53 29 7 6 2 0 2 84 9 151
2017 Health care practitioners 73 18 4 3 2 0 1 92 4 774
2017 Federal regulators 31 31 14 10 14 0 0 62 24 17
2017 Compliance, inspection and enforcement 67 20 6 4 1 1 0 88 6 160
2017 Communications or public affairs 65 25 3 4 3 0 0 90 7 71
2017 Access to information and privacy 44 26 11 11 4 0 3 73 16 44
2017 Security 64 23 6 2 3 0 1 89 5 2041
2017 Science and technology 67 18 9 4 2 0 0 84 7 43
2017 Library services 75 15 11 0 0 0 0 89 0 18
2017 Legal services 65 30 0 5 0 0 0 95 5 40
2017 Administration and operations 70 20 3 4 2 0 1 90 6 1411
2017 Human resources 61 22 4 9 3 0 0 84 12 390
2017 Financial management 64 23 4 4 3 1 1 88 7 314
2017 Procurement 70 22 2 5 0 0 1 93 5 92
2017 Real property 61 27 6 4 0 0 1 90 4 74
2017 Materiel management 77 17 3 0 3 0 0 94 3 141
2017 Information management 58 28 3 8 3 0 0 86 11 143
2017 Information technology 58 22 6 10 3 0 1 81 13 258
2017 Internal audit 77 14 4 4 0 0 0 91 4 21
2017 Evaluation 60 28 3 6 2 0 0 89 9 104
2017 Data sciences 65 30 0 6 0 0 0 94 6 17
2017 Policy 67 24 2 4 2 0 0 91 6 78
2017 Project management 62 14 9 11 4 0 1 77 14 151
2017 Other services to the public 77 15 3 1 3 0 1 94 4 300
2017 None of the above 70 19 5 3 2 0 1 90 5 1703
2014 Client contact centre 54 26 8 9 3 0 0 80 12 220
2014 Health care practitioners 67 22 4 4 2 0 1 90 7 880
2014 Federal regulators 71 13 2 5 10 0 0 83 15 26
2014 Compliance, inspection and enforcement 71 20 3 4 1 0 1 91 5 258
2014 Communications or public affairs 63 26 4 4 3 0 0 89 7 76
2014 Access to information and privacy 56 21 2 10 7 0 4 81 18 44
2014 Security 63 24 6 3 3 0 1 88 6 3207
2014 Science and technology 62 18 10 8 2 0 0 80 9 45
2014 Library services 72 14 14 0 0 0 0 86 0 15
2014 Legal services 71 23 3 0 3 0 0 94 3 48
2014 Administration and operations 69 21 4 4 2 0 0 90 6 1805
2014 Human resources 61 25 5 5 2 0 1 88 7 561
2014 Financial management 66 22 2 6 2 0 1 89 8 337
2014 Procurement 55 30 4 8 2 0 1 86 11 83
2014 Real property 60 29 2 6 2 0 1 90 8 96
2014 Materiel management 73 19 5 1 2 0 1 92 3 190
2014 Information management 55 28 5 6 4 0 2 84 10 169
2014 Information technology 57 24 7 7 4 0 1 82 11 291
2014 Internal audit 56 17 7 14 7 0 0 73 20 29
2014 Evaluation 56 29 4 7 3 0 0 85 10 136
2014 Other services to the public 71 18 5 3 1 0 1 90 4 437
2014 None of the above 67 20 5 4 3 0 2 88 6 1781

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 20 34 13 19 14 0 0 55 33 144
2019 Health care practitioners 21 36 11 19 12 0 0 57 31 700
2019 Federal regulators 37 36 0 11 16 0 0 73 27 14
2019 Compliance, inspection and enforcement 28 39 11 12 10 0 0 67 22 178
2019 Communications or public affairs 48 30 6 10 5 0 0 79 15 66
2019 Access to information and privacy 48 38 0 14 0 0 0 86 14 56
2019 Security 14 34 13 21 17 0 0 48 39 2050
2019 Science and technology 46 37 4 4 10 0 0 82 14 27
2019 Library services 23 45 7 12 12 0 0 68 24 17
2019 Legal services 24 52 0 8 15 0 0 76 24 39
2019 Administration and operations 42 36 7 11 5 0 0 78 15 1391
2019 Human resources 43 35 6 13 2 0 0 78 15 442
2019 Financial management 45 42 3 7 4 0 0 87 10 319
2019 Procurement 31 37 11 13 5 0 2 71 19 85
2019 Real property 33 47 8 8 4 0 0 80 12 85
2019 Materiel management 38 37 7 10 7 1 0 75 17 153
2019 Information management 45 32 10 10 2 0 0 78 12 166
2019 Information technology 43 40 8 5 4 0 0 83 9 239
2019 Internal audit 67 15 0 15 4 0 0 81 19 24
2019 Evaluation 32 33 6 18 12 0 0 64 30 86
2019 Data sciences 50 30 0 20 0 0 0 80 20 24
2019 Policy 35 41 4 17 3 0 0 76 19 93
2019 Project management 43 32 6 15 3 1 1 76 18 176
2019 Other services to the public 34 37 9 14 5 0 0 72 19 328
2019 None of the above 29 34 10 15 11 0 0 64 26 1392
2017 Client contact centre 24 44 12 14 6 1 0 68 20 152
2017 Health care practitioners 22 37 7 18 16 0 0 59 33 774
2017 Federal regulators 21 16 0 14 49 0 0 37 63 17
2017 Compliance, inspection and enforcement 20 34 11 17 17 0 0 54 34 158
2017 Communications or public affairs 38 38 8 13 3 0 0 76 16 70
2017 Access to information and privacy 41 35 7 7 11 0 0 75 18 43
2017 Security 13 32 13 23 19 0 0 45 42 2042
2017 Science and technology 32 45 12 7 5 0 0 77 12 43
2017 Library services 21 29 21 5 24 0 0 50 29 18
2017 Legal services 31 45 2 20 2 0 0 76 22 40
2017 Administration and operations 34 41 6 12 7 0 0 74 19 1413
2017 Human resources 39 39 6 11 5 0 0 79 16 390
2017 Financial management 42 42 6 6 4 0 0 84 10 315
2017 Procurement 39 32 8 14 7 0 0 71 21 92
2017 Real property 30 49 5 11 5 0 0 79 16 75
2017 Materiel management 34 38 4 14 9 0 0 73 23 141
2017 Information management 45 42 5 2 6 0 0 87 8 143
2017 Information technology 37 38 9 8 7 0 0 76 16 258
2017 Internal audit 65 16 0 10 10 0 0 81 19 21
2017 Evaluation 31 40 10 13 6 0 0 71 19 104
2017 Data sciences 41 42 6 6 6 0 0 82 12 17
2017 Policy 44 40 3 7 6 0 0 84 13 78
2017 Project management 40 37 9 7 7 0 1 77 14 151
2017 Other services to the public 28 35 8 16 13 0 0 63 29 299
2017 None of the above 27 35 9 16 13 0 0 62 29 1705
2014 Client contact centre 28 34 9 22 7 0 0 62 29 219
2014 Health care practitioners 22 31 9 19 19 0 0 53 38 880
2014 Federal regulators 25 36 10 22 8 0 0 61 29 26
2014 Compliance, inspection and enforcement 24 31 9 19 16 0 0 55 35 258
2014 Communications or public affairs 47 36 4 5 9 0 0 82 14 76
2014 Access to information and privacy 28 45 2 11 14 0 0 72 26 44
2014 Security 14 33 14 22 16 0 0 47 38 3204
2014 Science and technology 32 34 11 14 7 0 2 67 22 44
2014 Library services 13 39 7 7 34 0 0 51 41 15
2014 Legal services 25 42 14 11 8 0 0 66 19 48
2014 Administration and operations 38 36 8 11 8 0 0 73 19 1805
2014 Human resources 39 37 8 11 5 0 0 76 16 562
2014 Financial management 42 38 5 9 6 0 0 80 15 337
2014 Procurement 34 44 4 12 6 0 0 78 18 82
2014 Real property 35 42 11 9 3 0 0 77 12 95
2014 Materiel management 39 33 7 14 8 0 0 72 21 190
2014 Information management 41 37 6 11 4 0 1 78 16 169
2014 Information technology 42 31 13 10 4 0 0 73 14 292
2014 Internal audit 52 38 7 0 3 0 0 90 3 29
2014 Evaluation 31 36 10 14 9 0 0 67 23 136
2014 Other services to the public 29 36 9 15 11 0 0 65 26 437
2014 None of the above 27 36 9 17 11 0 0 63 28 1780

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 12 44 14 14 15 0 0 56 30 144
2019 Health care practitioners 20 45 10 18 7 0 0 65 25 700
2019 Federal regulators 11 43 15 17 15 0 0 54 31 14
2019 Compliance, inspection and enforcement 13 43 14 18 12 0 0 56 30 178
2019 Communications or public affairs 38 44 8 10 0 0 0 82 10 67
2019 Access to information and privacy 32 40 13 8 8 0 0 72 16 56
2019 Security 12 38 12 22 15 0 0 51 37 2050
2019 Science and technology 28 47 10 4 11 0 0 75 15 26
2019 Library services 32 36 14 12 6 0 0 67 18 16
2019 Legal services 15 36 16 34 0 0 0 51 34 39
2019 Administration and operations 22 46 11 14 6 0 0 69 20 1388
2019 Human resources 22 42 12 17 6 0 0 64 23 443
2019 Financial management 28 47 11 12 2 0 0 75 14 319
2019 Procurement 31 27 15 19 7 0 1 58 26 86
2019 Real property 18 35 18 22 7 0 0 53 29 85
2019 Materiel management 22 37 12 15 14 1 0 59 29 154
2019 Information management 29 42 14 10 4 0 1 72 14 165
2019 Information technology 19 36 17 21 8 0 0 55 28 239
2019 Internal audit 44 41 4 11 0 0 0 85 11 24
2019 Evaluation 7 45 19 27 2 0 0 52 29 85
2019 Data sciences 17 30 12 26 12 0 4 49 39 24
2019 Policy 23 47 12 13 4 0 0 71 17 92
2019 Project management 24 38 12 21 4 1 0 63 25 176
2019 Other services to the public 19 42 15 16 7 0 0 61 23 327
2019 None of the above 16 42 12 19 11 0 0 58 30 1388
2018 Client contact centre 13 47 15 19 5 0 0 61 24 157
2018 Health care practitioners 15 51 11 16 7 0 0 67 22 635
2018 Compliance, inspection and enforcement 13 40 13 20 15 0 0 52 35 177
2018 Communications or public affairs 30 48 7 9 5 0 0 78 14 66
2018 Access to information and privacy 26 40 18 12 5 0 0 65 17 37
2018 Security 9 47 10 21 13 0 0 56 34 1666
2018 Science and technology 26 31 6 20 17 0 0 58 37 32
2018 Library services 21 58 7 7 7 0 0 79 14 15
2018 Legal services 13 37 21 23 6 0 0 50 29 39
2018 Administration and operations 19 48 10 16 7 0 0 67 23 1248
2018 Human resources 17 44 13 18 7 0 0 61 26 378
2018 Financial management 24 47 10 13 5 0 0 72 19 283
2018 Procurement 18 49 10 17 6 0 0 67 23 93
2018 Real property 11 39 15 21 15 0 0 50 36 62
2018 Materiel management 15 38 14 17 15 0 0 53 32 117
2018 Information management 16 48 15 13 6 0 1 65 19 118
2018 Information technology 16 39 17 21 7 1 0 55 28 242
2018 Internal audit 50 34 16 0 0 0 0 84 0 23
2018 Evaluation 12 44 19 23 2 0 0 56 25 90
2018 Policy 16 50 6 18 8 1 1 67 27 79
2018 Project management 19 46 11 15 7 0 1 66 22 134
2018 Other services to the public 16 42 13 17 12 0 0 58 28 279
2018 None of the above 14 46 9 20 11 0 0 60 30 1156
2017 Client contact centre 13 47 14 16 9 0 1 60 25 152
2017 Health care practitioners 20 42 13 17 9 0 0 61 26 774
2017 Federal regulators 28 19 4 10 39 0 0 47 49 17
2017 Compliance, inspection and enforcement 6 38 10 24 23 0 0 43 47 160
2017 Communications or public affairs 34 42 9 9 6 0 0 76 15 71
2017 Access to information and privacy 13 34 7 31 15 0 0 47 46 44
2017 Security 9 36 13 22 19 0 0 45 41 2040
2017 Science and technology 16 32 24 18 10 0 0 49 28 43
2017 Library services 10 35 35 15 5 0 0 45 20 18
2017 Legal services 22 37 11 28 2 0 0 59 30 40
2017 Administration and operations 20 40 13 17 10 0 0 60 27 1410
2017 Human resources 24 44 9 15 7 1 0 69 23 391
2017 Financial management 24 40 15 14 8 0 0 63 22 315
2017 Procurement 28 39 13 11 10 0 0 67 20 92
2017 Real property 14 41 19 16 11 0 0 55 26 75
2017 Materiel management 25 41 8 16 11 0 0 66 26 141
2017 Information management 23 35 17 16 10 0 0 57 26 143
2017 Information technology 12 31 15 23 20 0 0 42 43 258
2017 Internal audit 46 33 7 14 0 0 0 79 14 21
2017 Evaluation 15 33 15 20 17 0 0 48 37 104
2017 Data sciences 29 30 18 12 12 0 0 59 24 17
2017 Policy 22 50 14 6 9 0 0 71 15 78
2017 Project management 24 33 16 17 9 0 1 57 27 151
2017 Other services to the public 15 40 9 24 11 0 0 56 35 300
2017 None of the above 15 36 12 20 16 0 0 51 36 1702
2014 Client contact centre 16 37 19 17 9 0 0 54 27 220
2014 Health care practitioners 14 36 13 23 14 0 0 50 37 879
2014 Federal regulators 12 30 10 36 13 0 0 42 48 26
2014 Compliance, inspection and enforcement 14 34 12 24 16 0 0 48 40 258
2014 Communications or public affairs 29 52 4 9 7 0 0 81 15 76
2014 Access to information and privacy 19 37 9 14 21 0 0 56 35 43
2014 Security 10 37 14 23 16 0 0 47 38 3211
2014 Science and technology 17 46 15 14 8 0 0 63 22 45
2014 Library services 6 39 7 0 47 0 0 45 47 15
2014 Legal services 18 36 16 21 9 0 0 54 30 48
2014 Administration and operations 21 39 11 19 10 0 0 60 29 1804
2014 Human resources 21 39 11 18 10 0 1 60 28 562
2014 Financial management 20 41 11 19 10 0 0 60 29 337
2014 Procurement 27 40 9 13 12 0 0 67 25 83
2014 Real property 16 34 23 19 8 0 1 50 27 95
2014 Materiel management 21 37 16 16 10 0 0 58 26 190
2014 Information management 18 44 12 17 8 0 1 62 26 169
2014 Information technology 18 34 19 22 8 0 0 51 29 292
2014 Internal audit 31 31 21 14 0 0 4 64 14 29
2014 Evaluation 15 34 17 23 11 1 0 49 34 136
2014 Other services to the public 20 35 14 17 13 0 1 55 31 436
2014 None of the above 14 40 13 19 13 0 0 54 33 1781

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 19 41 14 14 12 0 0 60 26 144
2019 Health care practitioners 23 39 13 17 8 0 0 62 25 696
2019 Federal regulators 17 46 5 16 16 0 0 63 32 14
2019 Compliance, inspection and enforcement 14 39 12 21 14 0 0 53 35 178
2019 Communications or public affairs 63 31 3 3 0 0 0 94 3 67
2019 Access to information and privacy 53 37 6 3 0 0 0 90 3 54
2019 Security 14 35 14 21 15 0 0 49 36 2041
2019 Science and technology 43 37 10 4 6 0 0 80 10 27
2019 Library services 18 51 19 12 0 0 0 69 12 17
2019 Legal services 19 46 10 23 2 0 0 66 25 38
2019 Administration and operations 35 41 9 11 4 0 0 76 15 1383
2019 Human resources 43 37 10 8 1 0 0 81 9 433
2019 Financial management 46 38 9 6 2 0 0 84 8 316
2019 Procurement 32 34 21 8 4 0 1 67 12 86
2019 Real property 32 43 8 10 7 0 0 74 17 85
2019 Materiel management 30 43 9 8 10 1 0 73 18 153
2019 Information management 43 36 11 7 2 0 0 80 9 166
2019 Information technology 38 36 15 6 3 0 1 75 10 237
2019 Internal audit 63 15 8 15 0 0 0 78 15 24
2019 Evaluation 15 38 25 19 4 0 0 53 23 85
2019 Data sciences 58 33 8 0 0 0 0 92 0 24
2019 Policy 40 36 12 5 7 1 0 77 11 91
2019 Project management 41 40 8 6 4 1 0 82 10 176
2019 Other services to the public 24 42 13 12 7 0 0 67 20 328
2019 None of the above 24 38 11 16 11 0 0 62 27 1388
2017 Client contact centre 23 41 19 12 5 0 0 64 17 152
2017 Health care practitioners 30 42 11 12 6 0 0 71 18 771
2017 Federal regulators 12 31 4 30 23 0 0 43 53 17
2017 Compliance, inspection and enforcement 13 35 12 26 13 0 0 49 39 159
2017 Communications or public affairs 57 32 3 3 5 0 0 89 8 71
2017 Access to information and privacy 30 52 4 9 4 0 0 82 14 43
2017 Security 12 35 15 22 17 0 0 47 39 2035
2017 Science and technology 39 48 8 5 0 0 0 87 5 39
2017 Library services 40 21 11 29 0 0 0 61 29 18
2017 Legal services 26 53 2 15 4 0 0 79 19 40
2017 Administration and operations 35 41 8 11 4 0 0 76 15 1406
2017 Human resources 48 37 6 5 3 0 0 85 9 389
2017 Financial management 37 45 9 8 2 0 0 82 9 312
2017 Procurement 35 35 12 12 7 0 0 70 18 92
2017 Real property 47 35 8 8 3 0 0 81 11 75
2017 Materiel management 30 42 11 11 6 0 0 72 17 140
2017 Information management 35 45 13 5 2 0 0 80 6 143
2017 Information technology 35 42 12 8 3 0 0 77 11 255
2017 Internal audit 79 21 0 0 0 0 0 100 0 21
2017 Evaluation 23 45 13 13 6 0 0 68 19 104
2017 Data sciences 35 48 6 6 6 0 0 82 12 17
2017 Policy 39 44 8 9 0 0 0 84 9 77
2017 Project management 42 37 9 7 4 1 1 79 12 147
2017 Other services to the public 24 43 8 16 8 0 0 67 25 298
2017 None of the above 22 39 11 17 11 0 0 61 28 1699
2014 Client contact centre 21 43 16 17 3 0 0 64 20 220
2014 Health care practitioners 24 42 12 16 7 0 0 66 22 877
2014 Federal regulators 26 16 11 31 11 5 0 45 44 24
2014 Compliance, inspection and enforcement 21 36 11 20 12 0 0 57 32 258
2014 Communications or public affairs 60 33 2 4 0 0 0 94 4 76
2014 Access to information and privacy 39 39 6 11 5 0 0 79 16 44
2014 Security 14 39 15 21 11 0 0 53 32 3210
2014 Science and technology 37 51 4 6 2 0 0 87 9 45
2014 Library services 26 33 7 0 34 0 0 59 34 15
2014 Legal services 22 39 19 11 8 0 0 62 19 48
2014 Administration and operations 34 39 11 11 5 0 0 73 16 1806
2014 Human resources 42 39 8 8 2 0 0 82 10 560
2014 Financial management 38 41 10 7 4 0 0 79 11 337
2014 Procurement 32 41 12 10 5 0 0 74 14 83
2014 Real property 37 46 12 4 1 0 0 82 5 96
2014 Materiel management 32 43 8 10 7 0 0 75 17 190
2014 Information management 39 40 11 5 3 0 1 80 9 168
2014 Information technology 44 39 9 6 1 0 0 84 7 292
2014 Internal audit 55 38 0 3 3 0 0 93 7 29
2014 Evaluation 27 44 10 13 5 0 1 72 18 136
2014 Other services to the public 24 42 14 13 6 0 0 66 20 434
2014 None of the above 24 42 12 14 8 0 0 66 22 1782

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 25 32 18 7 15 0 2 59 23 143
2019 Health care practitioners 31 35 11 13 9 0 0 67 23 699
2019 Federal regulators 32 20 11 17 20 0 0 53 36 14
2019 Compliance, inspection and enforcement 24 37 9 15 13 0 1 62 29 178
2019 Communications or public affairs 57 28 4 9 1 1 0 86 10 67
2019 Access to information and privacy 53 21 17 3 6 0 0 74 9 56
2019 Security 15 29 19 16 19 0 0 45 36 2052
2019 Science and technology 51 28 11 4 7 0 0 79 10 27
2019 Library services 51 24 19 6 0 0 0 76 6 17
2019 Legal services 25 27 12 17 19 0 0 52 36 39
2019 Administration and operations 40 36 8 8 7 0 0 77 15 1391
2019 Human resources 49 31 9 7 4 0 0 80 11 442
2019 Financial management 48 33 10 6 2 0 0 82 9 320
2019 Procurement 32 37 20 6 3 0 1 70 10 86
2019 Real property 31 46 9 9 6 0 0 76 15 85
2019 Materiel management 35 35 15 8 6 1 1 71 14 153
2019 Information management 51 31 8 5 4 0 1 83 9 166
2019 Information technology 44 40 11 4 0 0 0 84 5 238
2019 Internal audit 74 15 0 11 0 0 0 89 11 24
2019 Evaluation 26 46 13 10 5 0 0 72 15 86
2019 Data sciences 51 28 14 8 0 0 0 78 8 24
2019 Policy 38 36 9 14 3 1 0 75 17 92
2019 Project management 44 32 12 6 5 1 1 77 11 176
2019 Other services to the public 34 35 15 10 5 0 1 69 16 327
2019 None of the above 30 31 15 12 12 0 1 61 24 1390
2018 Client contact centre 23 41 18 10 7 0 1 64 17 157
2018 Health care practitioners 33 34 14 11 7 0 1 67 19 634
2018 Compliance, inspection and enforcement 22 30 15 12 20 0 0 53 32 175
2018 Communications or public affairs 45 37 7 9 3 0 0 81 12 66
2018 Access to information and privacy 51 28 13 5 0 0 2 81 5 37
2018 Security 13 29 19 19 20 0 0 41 40 1663
2018 Science and technology 47 27 13 2 10 0 0 74 12 32
2018 Library services 62 31 0 0 7 0 0 93 7 15
2018 Legal services 20 37 16 9 18 0 0 57 27 39
2018 Administration and operations 37 36 11 10 6 0 0 73 16 1242
2018 Human resources 47 33 9 7 4 0 0 80 11 375
2018 Financial management 42 40 10 6 2 0 0 82 8 284
2018 Procurement 39 36 16 5 3 0 0 75 9 92
2018 Real property 23 39 15 12 11 0 0 62 23 62
2018 Materiel management 33 31 21 7 8 0 0 64 15 117
2018 Information management 47 26 14 8 3 0 1 74 11 119
2018 Information technology 41 38 10 7 2 1 0 81 9 240
2018 Internal audit 62 30 4 0 4 0 0 92 4 23
2018 Evaluation 40 26 13 12 8 0 0 67 20 92
2018 Policy 47 32 10 10 1 0 0 79 11 79
2018 Project management 44 37 9 6 5 0 0 81 10 133
2018 Other services to the public 29 36 12 14 8 0 0 66 22 278
2018 None of the above 28 37 14 11 9 0 0 65 21 1149
2017 Client contact centre 28 31 21 15 3 0 1 60 19 152
2017 Health care practitioners 29 36 12 12 10 0 1 66 22 771
2017 Federal regulators 16 13 18 0 53 0 0 29 53 17
2017 Compliance, inspection and enforcement 17 29 15 18 22 0 0 45 39 160
2017 Communications or public affairs 41 38 7 10 4 0 0 79 14 71
2017 Access to information and privacy 34 37 11 11 7 0 0 71 18 44
2017 Security 12 28 18 19 22 0 0 40 42 2038
2017 Science and technology 38 41 15 3 2 0 0 80 5 41
2017 Library services 29 35 20 10 5 0 0 65 15 18
2017 Legal services 16 48 11 17 8 0 0 64 25 40
2017 Administration and operations 37 34 11 11 7 0 1 72 17 1412
2017 Human resources 44 36 6 9 4 0 0 81 13 391
2017 Financial management 41 38 11 5 4 0 1 80 9 315
2017 Procurement 40 33 11 6 10 0 0 73 15 92
2017 Real property 29 47 12 5 7 0 0 76 12 75
2017 Materiel management 40 33 16 6 5 0 1 73 11 141
2017 Information management 31 47 10 8 3 1 1 79 11 142
2017 Information technology 46 34 8 5 5 1 0 81 11 257
2017 Internal audit 61 25 5 5 5 0 0 86 10 21
2017 Evaluation 37 38 11 7 5 2 0 76 12 104
2017 Data sciences 70 24 6 0 0 0 0 94 0 17
2017 Policy 47 29 9 15 0 0 0 76 15 77
2017 Project management 33 41 13 7 5 0 1 75 12 148
2017 Other services to the public 29 38 9 13 10 0 1 68 23 299
2017 None of the above 26 33 13 13 14 0 1 59 27 1700
2014 Client contact centre 21 31 22 12 12 0 1 53 25 220
2014 Health care practitioners 23 34 15 14 12 0 1 58 27 879
2014 Federal regulators 13 29 10 26 20 0 2 43 47 26
2014 Compliance, inspection and enforcement 22 34 16 13 14 1 1 56 28 256
2014 Communications or public affairs 44 35 1 13 6 0 0 80 19 76
2014 Access to information and privacy 31 40 4 14 9 0 2 72 23 44
2014 Security 13 30 20 18 18 1 0 44 37 3205
2014 Science and technology 40 41 13 6 0 0 0 80 6 45
2014 Library services 25 26 7 21 20 0 0 52 41 15
2014 Legal services 20 25 22 22 11 0 0 45 33 48
2014 Administration and operations 37 33 12 11 7 0 1 70 18 1804
2014 Human resources 38 35 10 11 5 0 0 73 17 561
2014 Financial management 37 35 13 7 8 0 1 73 15 337
2014 Procurement 25 44 10 11 8 0 2 71 19 83
2014 Real property 27 34 22 12 3 1 0 62 15 96
2014 Materiel management 40 36 10 8 5 0 1 76 13 190
2014 Information management 38 35 12 8 4 1 2 76 12 169
2014 Information technology 46 35 12 4 2 1 1 82 6 292
2014 Internal audit 45 34 4 10 7 0 0 80 17 29
2014 Evaluation 28 38 17 10 6 0 2 67 16 135
2014 Other services to the public 27 36 14 9 13 1 1 64 23 436
2014 None of the above 25 36 16 12 11 1 0 61 23 1783

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 29 39 9 10 12 0 0 68 23 144
2019 Health care practitioners 30 41 14 8 7 0 0 71 15 700
2019 Federal regulators 27 38 0 20 16 0 0 64 36 14
2019 Compliance, inspection and enforcement 24 44 12 7 13 0 0 68 20 176
2019 Communications or public affairs 42 51 4 1 1 0 0 93 3 67
2019 Access to information and privacy 40 39 15 7 0 0 0 79 7 56
2019 Security 14 31 19 14 23 0 0 45 37 2052
2019 Science and technology 33 35 22 4 6 0 0 68 10 27
2019 Library services 75 18 7 0 0 0 0 93 0 17
2019 Legal services 21 36 6 24 14 0 0 57 37 39
2019 Administration and operations 39 41 10 6 4 0 0 80 10 1389
2019 Human resources 36 41 13 5 5 0 0 77 10 445
2019 Financial management 40 43 10 5 2 0 0 84 7 320
2019 Procurement 27 44 15 9 5 0 0 71 14 86
2019 Real property 30 38 16 12 5 0 0 68 17 85
2019 Materiel management 29 44 16 6 4 1 0 73 10 154
2019 Information management 43 32 16 5 4 0 0 76 9 165
2019 Information technology 29 44 15 6 5 0 0 74 11 239
2019 Internal audit 42 27 11 4 16 0 0 69 20 24
2019 Evaluation 24 59 8 5 2 1 0 84 7 85
2019 Data sciences 32 39 8 13 8 0 0 71 21 24
2019 Policy 38 35 7 13 8 0 0 73 20 93
2019 Project management 40 35 13 9 3 1 0 75 12 173
2019 Other services to the public 35 41 12 9 3 0 0 76 12 327
2019 None of the above 32 38 12 8 10 0 0 71 17 1391
2018 Client contact centre 27 34 25 9 5 0 1 61 13 155
2018 Health care practitioners 31 42 14 9 4 0 0 73 13 634
2018 Compliance, inspection and enforcement 21 32 17 13 17 0 0 53 30 177
2018 Communications or public affairs 46 44 7 1 2 0 0 90 3 66
2018 Access to information and privacy 44 36 12 8 0 0 0 80 8 37
2018 Security 12 32 15 17 24 0 0 44 41 1663
2018 Science and technology 30 33 19 9 8 0 0 63 18 32
2018 Library services 66 34 0 0 0 0 0 100 0 15
2018 Legal services 30 38 11 8 13 0 0 67 21 39
2018 Administration and operations 34 44 11 7 4 0 0 78 11 1241
2018 Human resources 33 41 12 8 5 0 0 74 14 376
2018 Financial management 33 45 8 10 4 0 0 78 13 284
2018 Procurement 29 46 17 3 5 0 0 75 8 92
2018 Real property 28 36 16 17 2 0 0 64 20 62
2018 Materiel management 27 34 16 13 9 0 0 61 23 114
2018 Information management 30 43 13 7 6 0 0 74 13 118
2018 Information technology 21 49 19 7 3 0 0 70 10 240
2018 Internal audit 34 42 7 13 4 0 0 76 17 23
2018 Evaluation 30 53 5 9 3 0 0 82 12 91
2018 Policy 33 40 9 12 6 0 0 73 17 79
2018 Project management 41 40 9 8 2 0 0 81 10 133
2018 Other services to the public 32 41 12 11 4 0 0 73 15 275
2018 None of the above 31 40 12 8 8 0 0 72 16 1150
2017 Client contact centre 27 50 16 6 1 0 0 77 7 152
2017 Health care practitioners 30 47 9 9 6 0 0 76 14 773
2017 Federal regulators 33 23 0 10 34 0 0 56 44 17
2017 Compliance, inspection and enforcement 15 35 13 18 19 0 0 50 36 160
2017 Communications or public affairs 46 42 6 2 4 0 0 88 7 71
2017 Access to information and privacy 28 44 16 7 7 0 0 71 13 44
2017 Security 12 36 18 13 21 0 0 48 34 2041
2017 Science and technology 27 49 11 7 5 0 0 77 12 43
2017 Library services 40 33 21 0 5 0 0 74 5 18
2017 Legal services 26 38 24 7 5 0 0 64 12 40
2017 Administration and operations 32 47 9 7 5 0 0 79 11 1412
2017 Human resources 32 44 10 9 5 0 0 76 14 391
2017 Financial management 31 50 10 7 2 0 0 81 10 315
2017 Procurement 29 46 11 9 3 0 1 76 13 92
2017 Real property 36 49 9 3 4 0 0 85 6 75
2017 Materiel management 28 52 11 4 5 0 0 80 9 141
2017 Information management 28 49 10 8 5 0 0 77 13 143
2017 Information technology 27 48 13 7 5 0 0 75 12 258
2017 Internal audit 18 73 5 5 0 0 0 90 5 21
2017 Evaluation 42 39 11 7 2 0 0 81 9 104
2017 Data sciences 35 41 6 6 12 0 0 76 18 17
2017 Policy 41 42 7 4 5 0 0 84 9 78
2017 Project management 31 44 6 11 7 0 1 75 18 151
2017 Other services to the public 30 46 10 6 8 0 0 75 14 300
2017 None of the above 29 42 10 9 10 0 0 71 19 1706
2014 Client contact centre 29 40 17 8 6 0 0 69 14 220
2014 Health care practitioners 26 44 12 12 6 0 0 70 18 880
2014 Federal regulators 12 28 23 17 15 5 0 43 33 25
2014 Compliance, inspection and enforcement 23 42 13 9 14 0 0 65 23 257
2014 Communications or public affairs 38 47 2 8 5 0 0 85 13 76
2014 Access to information and privacy 25 49 11 7 6 0 2 76 13 44
2014 Security 14 39 19 13 14 0 0 54 27 3209
2014 Science and technology 29 48 23 0 0 0 0 77 0 45
2014 Library services 38 33 7 0 21 0 0 72 21 15
2014 Legal services 31 43 17 3 6 0 0 73 9 48
2014 Administration and operations 31 45 11 8 4 0 0 76 12 1805
2014 Human resources 29 47 10 9 4 0 0 76 14 562
2014 Financial management 28 49 11 7 5 0 0 77 11 337
2014 Procurement 30 49 13 4 5 0 0 79 8 83
2014 Real property 31 50 8 7 3 0 0 82 10 96
2014 Materiel management 32 41 13 11 3 0 0 74 14 190
2014 Information management 26 49 9 8 6 1 1 76 14 170
2014 Information technology 33 45 13 4 4 0 0 78 9 293
2014 Internal audit 32 37 24 3 3 0 0 69 7 29
2014 Evaluation 34 44 12 8 1 0 0 78 10 136
2014 Other services to the public 32 42 13 7 6 0 0 74 13 437
2014 None of the above 30 43 11 8 7 0 0 73 16 1782

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 14 32 16 20 19 0 0 46 39 144
2019 Health care practitioners 20 35 15 17 12 0 0 55 29 698
2019 Federal regulators 32 27 22 14 5 0 0 59 19 14
2019 Compliance, inspection and enforcement 16 31 21 13 19 0 0 47 33 177
2019 Communications or public affairs 46 39 11 3 1 0 0 85 4 67
2019 Access to information and privacy 35 37 11 13 5 0 0 72 18 56
2019 Security 7 23 16 21 32 0 0 30 53 2048
2019 Science and technology 24 45 10 8 14 0 0 68 22 27
2019 Library services 29 34 24 6 6 0 0 64 12 17
2019 Legal services 21 25 7 26 22 0 0 46 48 39
2019 Administration and operations 29 39 13 11 8 0 0 68 19 1388
2019 Human resources 31 38 13 13 5 0 0 69 18 444
2019 Financial management 34 37 14 10 3 0 0 72 14 319
2019 Procurement 19 39 26 8 8 0 0 58 16 86
2019 Real property 19 36 22 16 7 0 0 56 22 85
2019 Materiel management 19 39 13 22 8 1 0 58 30 154
2019 Information management 29 36 18 11 6 0 0 65 17 166
2019 Information technology 26 43 14 13 4 0 0 69 17 239
2019 Internal audit 41 30 11 8 11 0 0 70 19 24
2019 Evaluation 12 41 27 15 5 0 0 53 20 85
2019 Data sciences 30 38 13 15 4 0 0 67 19 24
2019 Policy 27 42 13 14 4 0 0 69 18 91
2019 Project management 28 45 11 9 7 1 0 73 15 174
2019 Other services to the public 24 35 14 17 10 0 0 59 27 326
2019 None of the above 19 33 16 15 17 0 0 52 32 1389
2018 Client contact centre 14 32 25 19 9 0 1 46 28 157
2018 Health care practitioners 21 31 19 17 11 0 0 53 28 632
2018 Compliance, inspection and enforcement 11 23 17 17 32 0 0 34 49 175
2018 Communications or public affairs 42 27 11 10 9 0 1 70 19 65
2018 Access to information and privacy 32 20 18 21 9 0 0 52 30 37
2018 Security 6 19 16 18 40 0 0 25 59 1660
2018 Science and technology 37 19 18 10 16 0 0 56 26 32
2018 Library services 45 27 0 28 0 0 0 72 28 15
2018 Legal services 22 32 5 21 20 0 0 54 41 39
2018 Administration and operations 27 33 13 14 11 0 0 61 26 1241
2018 Human resources 30 35 15 11 9 0 0 66 20 376
2018 Financial management 31 39 14 9 8 0 0 69 16 284
2018 Procurement 18 39 23 10 10 0 0 56 21 92
2018 Real property 11 39 20 14 15 0 2 51 29 62
2018 Materiel management 17 31 18 19 15 0 0 48 34 117
2018 Information management 24 35 14 16 11 0 1 59 27 118
2018 Information technology 19 40 18 14 9 0 0 60 22 241
2018 Internal audit 30 37 20 13 0 0 0 67 13 23
2018 Evaluation 15 35 14 24 11 0 0 50 36 92
2018 Policy 32 28 13 14 12 0 0 60 27 79
2018 Project management 31 34 18 8 9 0 0 64 18 132
2018 Other services to the public 18 33 18 16 16 0 0 51 31 277
2018 None of the above 16 32 17 17 18 0 0 48 35 1152
2017 Client contact centre 15 37 25 16 7 0 0 52 23 152
2017 Health care practitioners 18 36 17 16 14 0 0 54 29 774
2017 Federal regulators 8 30 0 4 58 0 0 38 62 17
2017 Compliance, inspection and enforcement 8 24 13 22 32 0 0 32 54 160
2017 Communications or public affairs 30 43 8 18 1 0 0 73 19 71
2017 Access to information and privacy 19 36 24 7 11 0 3 57 18 44
2017 Security 6 18 17 23 37 0 0 24 59 2036
2017 Science and technology 17 40 21 14 8 0 0 57 22 43
2017 Library services 24 11 20 21 24 0 0 35 44 18
2017 Legal services 14 35 15 23 13 0 0 49 36 40
2017 Administration and operations 25 38 15 12 10 0 0 63 22 1410
2017 Human resources 24 38 16 13 8 0 0 62 22 390
2017 Financial management 26 36 15 14 8 0 0 63 22 315
2017 Procurement 18 31 25 14 11 0 1 50 25 92
2017 Real property 20 47 14 8 10 1 0 67 18 75
2017 Materiel management 24 44 12 10 10 0 1 68 20 141
2017 Information management 17 39 20 12 11 0 1 56 24 142
2017 Information technology 18 37 20 15 9 0 0 55 24 257
2017 Internal audit 33 46 11 5 5 0 0 79 10 21
2017 Evaluation 17 44 19 14 6 0 0 61 20 104
2017 Data sciences 35 47 0 6 12 0 0 82 18 17
2017 Policy 29 36 10 15 10 0 0 65 25 78
2017 Project management 22 40 13 15 9 1 1 63 24 151
2017 Other services to the public 18 34 16 15 17 0 1 52 33 300
2017 None of the above 16 30 17 17 21 0 0 46 38 1705
2014 Client contact centre 15 29 22 19 16 0 0 43 35 220
2014 Health care practitioners 13 34 17 19 16 0 0 47 36 879
2014 Federal regulators 0 30 15 27 28 0 0 30 56 26
2014 Compliance, inspection and enforcement 11 32 17 16 24 0 0 43 40 258
2014 Communications or public affairs 29 48 9 10 4 0 0 77 14 76
2014 Access to information and privacy 17 40 11 25 7 0 0 57 32 44
2014 Security 7 24 20 23 26 0 0 30 50 3207
2014 Science and technology 16 41 30 7 6 0 0 57 13 45
2014 Library services 13 32 14 7 34 0 0 45 41 15
2014 Legal services 10 28 28 17 16 0 0 38 33 48
2014 Administration and operations 25 36 14 13 11 0 0 61 24 1803
2014 Human resources 22 36 15 16 10 0 0 58 26 562
2014 Financial management 21 35 21 9 14 0 0 56 24 337
2014 Procurement 19 37 21 10 13 0 0 55 23 83
2014 Real property 17 35 23 20 5 0 0 52 25 96
2014 Materiel management 21 35 14 17 13 1 0 56 30 190
2014 Information management 26 37 13 11 11 0 1 64 22 170
2014 Information technology 22 39 24 10 6 0 0 60 16 293
2014 Internal audit 32 34 17 14 3 0 0 65 17 29
2014 Evaluation 15 34 19 20 11 0 1 50 31 136
2014 Other services to the public 17 29 16 22 15 0 0 46 37 436
2014 None of the above 15 32 17 19 16 0 0 48 35 1782

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 20 40 20 12 9 0 0 59 21 144
2019 Health care practitioners 25 46 13 12 4 0 0 71 16 697
2019 Federal regulators 32 43 8 16 0 0 0 76 16 14
2019 Compliance, inspection and enforcement 26 45 10 9 11 0 0 71 19 173
2019 Communications or public affairs 49 34 11 6 0 0 0 83 6 66
2019 Access to information and privacy 48 36 5 9 2 0 0 84 11 56
2019 Security 12 37 20 19 12 0 0 49 30 2038
2019 Science and technology 25 41 24 10 0 0 0 66 10 27
2019 Library services 44 24 14 19 0 0 0 67 19 16
2019 Legal services 14 51 10 25 0 0 0 65 25 39
2019 Administration and operations 33 46 10 9 3 0 0 79 11 1386
2019 Human resources 32 42 12 10 4 0 0 74 14 444
2019 Financial management 39 42 11 7 0 0 0 81 8 315
2019 Procurement 22 47 20 7 3 0 0 70 10 86
2019 Real property 17 33 25 17 8 0 0 50 25 84
2019 Materiel management 28 42 16 10 5 1 0 70 15 152
2019 Information management 32 45 12 8 3 0 0 77 11 163
2019 Information technology 19 50 16 11 4 0 0 69 15 239
2019 Internal audit 51 34 0 4 11 0 0 85 15 24
2019 Evaluation 22 52 15 9 1 0 0 74 10 85
2019 Data sciences 27 40 4 29 0 0 0 67 29 24
2019 Policy 25 45 20 9 1 0 0 70 10 90
2019 Project management 24 44 16 14 2 1 0 68 16 172
2019 Other services to the public 31 44 12 9 4 0 0 76 12 328
2019 None of the above 25 43 12 13 7 0 0 68 20 1378
2018 Client contact centre 17 50 16 12 5 0 1 67 17 156
2018 Health care practitioners 25 47 14 10 4 0 0 72 14 635
2018 Compliance, inspection and enforcement 18 38 18 12 14 0 0 56 26 176
2018 Communications or public affairs 41 34 12 7 6 0 0 75 14 65
2018 Access to information and privacy 38 44 10 0 7 0 0 82 7 37
2018 Security 12 36 20 18 14 0 0 48 32 1662
2018 Science and technology 29 32 13 8 18 0 0 62 26 32
2018 Library services 46 40 14 0 0 0 0 86 0 15
2018 Legal services 29 37 23 11 0 0 0 66 11 39
2018 Administration and operations 30 44 13 8 4 0 0 74 13 1242
2018 Human resources 29 44 14 8 5 0 0 73 13 378
2018 Financial management 32 47 11 6 4 0 0 79 10 284
2018 Procurement 26 45 17 9 3 0 0 71 12 92
2018 Real property 15 39 20 13 13 0 0 55 26 62
2018 Materiel management 25 38 13 17 6 0 0 64 23 117
2018 Information management 26 43 17 8 5 0 0 69 14 119
2018 Information technology 18 43 18 13 9 0 0 61 21 240
2018 Internal audit 42 32 13 13 0 0 0 75 13 23
2018 Evaluation 27 51 13 7 2 0 0 78 9 92
2018 Policy 29 33 7 24 7 0 0 62 31 78
2018 Project management 24 42 17 10 6 0 0 67 16 133
2018 Other services to the public 29 38 16 15 3 0 0 67 17 279
2018 None of the above 25 43 12 13 7 0 0 68 20 1154
2017 Client contact centre 22 45 20 12 1 0 0 67 13 152
2017 Health care practitioners 28 43 13 11 6 0 0 71 16 772
2017 Federal regulators 17 30 14 20 19 0 0 47 39 17
2017 Compliance, inspection and enforcement 13 45 19 15 9 0 0 58 23 160
2017 Communications or public affairs 36 40 10 11 3 0 0 76 14 71
2017 Access to information and privacy 21 46 13 15 4 0 0 67 20 44
2017 Security 12 37 20 18 14 0 0 48 32 2039
2017 Science and technology 30 39 11 11 9 0 0 69 20 43
2017 Library services 26 39 6 29 0 0 0 65 29 18
2017 Legal services 24 52 18 4 2 0 0 76 6 39
2017 Administration and operations 30 45 11 10 4 0 0 75 14 1411
2017 Human resources 32 40 14 9 5 0 0 72 15 391
2017 Financial management 31 42 12 12 3 0 0 73 15 315
2017 Procurement 27 46 9 8 8 0 1 74 16 92
2017 Real property 30 29 21 14 7 0 0 59 21 75
2017 Materiel management 29 45 17 4 5 0 0 74 9 140
2017 Information management 29 43 14 10 3 0 1 73 13 142
2017 Information technology 19 43 18 12 8 0 0 62 20 258
2017 Internal audit 51 23 11 14 0 0 0 74 14 21
2017 Evaluation 27 49 9 9 5 0 0 76 15 104
2017 Data sciences 6 59 6 18 12 0 0 65 30 17
2017 Policy 37 41 11 9 2 0 0 78 11 78
2017 Project management 26 36 15 16 7 0 1 62 23 150
2017 Other services to the public 29 43 13 10 6 0 0 71 16 300
2017 None of the above 23 42 13 12 9 0 0 65 22 1703

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 25 37 15 14 8 1 0 62 22 144
2019 Health care practitioners 34 41 12 7 5 0 0 76 12 696
2019 Federal regulators 59 20 16 5 0 0 0 79 5 14
2019 Compliance, inspection and enforcement 35 44 9 4 9 0 0 79 13 177
2019 Communications or public affairs 65 28 6 1 0 0 0 93 1 67
2019 Access to information and privacy 46 41 8 5 0 0 0 87 5 55
2019 Security 16 34 20 15 14 1 0 51 29 2043
2019 Science and technology 29 50 14 4 3 0 0 80 7 27
2019 Library services 47 34 19 0 0 0 0 81 0 17
2019 Legal services 29 41 14 8 8 0 0 70 16 38
2019 Administration and operations 48 37 9 5 1 0 0 85 6 1386
2019 Human resources 46 41 8 3 2 1 0 87 5 444
2019 Financial management 45 41 11 3 1 0 0 86 4 319
2019 Procurement 34 40 16 5 4 1 0 75 9 86
2019 Real property 28 45 18 6 4 0 0 72 10 85
2019 Materiel management 36 36 15 9 2 1 0 73 12 151
2019 Information management 48 33 10 6 2 0 0 82 8 166
2019 Information technology 35 46 12 5 2 0 0 81 7 240
2019 Internal audit 59 41 0 0 0 0 0 100 0 24
2019 Evaluation 28 44 22 4 2 0 0 72 6 85
2019 Data sciences 47 38 8 4 4 0 0 84 8 24
2019 Policy 41 40 16 3 0 0 0 81 3 92
2019 Project management 48 38 10 2 2 1 0 86 4 175
2019 Other services to the public 41 42 9 6 2 1 0 83 8 327
2019 None of the above 35 40 13 5 7 0 0 75 11 1377
2018 Client contact centre 28 48 14 9 1 0 1 76 10 154
2018 Health care practitioners 33 46 14 5 3 0 0 79 8 633
2018 Compliance, inspection and enforcement 27 43 14 8 8 0 0 70 16 177
2018 Communications or public affairs 54 37 3 3 2 1 0 92 4 66
2018 Access to information and privacy 55 38 5 0 0 0 3 95 0 37
2018 Security 17 38 18 13 13 1 0 55 26 1668
2018 Science and technology 26 44 15 9 6 0 0 70 14 30
2018 Library services 60 33 7 0 0 0 0 93 0 15
2018 Legal services 24 41 22 0 13 0 0 65 13 38
2018 Administration and operations 46 39 9 3 2 0 0 85 5 1247
2018 Human resources 44 40 10 5 1 1 0 84 5 378
2018 Financial management 42 44 10 2 2 0 0 86 4 286
2018 Procurement 33 49 12 3 1 1 0 83 5 92
2018 Real property 20 45 18 12 3 2 0 67 15 61
2018 Materiel management 38 37 18 3 4 0 0 75 7 116
2018 Information management 43 39 9 5 4 0 0 82 9 119
2018 Information technology 36 45 12 4 2 1 0 82 6 239
2018 Internal audit 36 60 0 4 0 0 0 96 4 24
2018 Evaluation 33 43 11 11 1 0 0 76 12 91
2018 Policy 50 36 6 5 2 0 0 87 7 77
2018 Project management 51 34 8 4 3 0 0 85 7 134
2018 Other services to the public 40 37 12 7 3 0 0 77 11 275
2018 None of the above 36 43 10 5 5 0 0 79 10 1153
2017 Client contact centre 24 53 17 3 1 1 0 78 4 151
2017 Health care practitioners 36 41 13 7 3 0 0 77 10 774
2017 Federal regulators 39 8 24 9 20 0 0 47 29 17
2017 Compliance, inspection and enforcement 19 37 17 18 9 0 0 56 27 160
2017 Communications or public affairs 55 36 4 2 1 1 0 92 4 71
2017 Access to information and privacy 35 40 16 4 4 0 0 75 9 44
2017 Security 16 33 21 13 16 1 0 50 29 2036
2017 Science and technology 34 40 10 13 2 0 0 74 16 43
2017 Library services 54 25 11 11 0 0 0 79 11 18
2017 Legal services 38 48 12 0 2 0 0 86 2 40
2017 Administration and operations 43 43 8 5 2 0 0 85 7 1409
2017 Human resources 43 42 8 6 1 0 0 85 7 391
2017 Financial management 39 43 11 4 2 0 0 83 6 315
2017 Procurement 31 45 12 6 3 2 1 79 9 92
2017 Real property 36 38 18 1 5 1 0 75 7 74
2017 Materiel management 44 37 11 3 5 1 0 81 8 141
2017 Information management 36 44 10 6 2 2 0 82 8 142
2017 Information technology 30 45 12 7 5 1 0 76 12 258
2017 Internal audit 60 26 9 5 0 0 0 86 5 21
2017 Evaluation 31 47 10 10 2 0 0 78 12 102
2017 Data sciences 47 53 0 0 0 0 0 100 0 17
2017 Policy 48 38 6 7 1 0 0 85 8 78
2017 Project management 38 45 6 9 2 0 1 83 11 151
2017 Other services to the public 34 49 8 4 5 0 0 83 9 298
2017 None of the above 30 40 14 8 8 1 0 71 16 1698
2014 Client contact centre 31 37 17 7 7 2 0 69 14 220
2014 Health care practitioners 26 42 17 9 6 0 0 69 15 879
2014 Federal regulators 15 41 12 17 13 2 0 58 30 26
2014 Compliance, inspection and enforcement 28 42 10 8 11 1 0 70 19 258
2014 Communications or public affairs 46 44 6 1 1 1 0 91 3 76
2014 Access to information and privacy 46 41 6 4 3 0 0 87 7 44
2014 Security 16 37 22 13 11 1 0 54 24 3206
2014 Science and technology 30 49 8 11 2 0 0 79 13 45
2014 Library services 45 21 7 13 14 0 0 65 27 15
2014 Legal services 41 39 11 3 6 0 0 80 9 48
2014 Administration and operations 40 42 10 5 3 0 0 82 7 1806
2014 Human resources 38 41 11 7 3 0 0 79 10 562
2014 Financial management 35 46 11 4 4 1 0 81 8 337
2014 Procurement 25 49 12 7 5 2 0 76 12 83
2014 Real property 35 43 16 4 1 1 1 79 5 96
2014 Materiel management 35 41 15 4 4 1 0 77 7 190
2014 Information management 40 44 8 4 2 1 1 85 6 170
2014 Information technology 39 44 11 4 1 0 0 83 5 293
2014 Internal audit 56 34 7 0 3 0 0 90 3 29
2014 Evaluation 26 48 14 8 3 1 1 75 11 136
2014 Other services to the public 36 40 13 6 5 1 0 76 11 437
2014 None of the above 31 41 14 7 6 1 0 72 13 1781

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 17 31 15 19 18 0 0 48 36 143
2019 Health care practitioners 22 35 17 15 11 0 0 57 26 700
2019 Federal regulators 21 32 15 16 16 0 0 53 32 14
2019 Compliance, inspection and enforcement 16 34 14 16 19 0 0 50 36 175
2019 Communications or public affairs 51 31 12 6 1 0 0 81 7 67
2019 Access to information and privacy 37 33 13 8 10 0 0 70 17 56
2019 Security 9 22 18 19 31 0 0 31 51 2046
2019 Science and technology 24 33 24 12 6 0 0 58 18 27
2019 Library services 39 30 19 12 0 0 0 70 12 17
2019 Legal services 17 38 7 19 19 0 0 55 39 39
2019 Administration and operations 31 38 13 11 7 0 0 69 18 1387
2019 Human resources 32 41 13 10 4 0 0 73 13 444
2019 Financial management 38 40 12 7 3 0 0 78 10 318
2019 Procurement 22 40 18 12 6 1 0 63 18 85
2019 Real property 24 34 14 15 11 0 1 60 26 85
2019 Materiel management 22 32 21 17 7 1 0 54 25 154
2019 Information management 29 37 20 8 7 0 0 66 14 166
2019 Information technology 29 37 19 10 4 0 0 67 15 239
2019 Internal audit 42 19 20 8 11 0 0 61 19 24
2019 Evaluation 15 45 20 14 5 0 0 61 19 84
2019 Data sciences 30 33 21 4 12 0 0 63 15 24
2019 Policy 28 37 13 15 7 0 0 65 22 90
2019 Project management 33 38 11 9 9 1 0 71 18 175
2019 Other services to the public 25 36 15 14 9 0 0 62 23 326
2019 None of the above 21 32 15 15 17 0 0 53 31 1385
2018 Client contact centre 15 36 22 17 10 0 0 51 27 154
2018 Health care practitioners 21 39 17 13 10 0 0 60 23 631
2018 Compliance, inspection and enforcement 13 30 18 15 24 0 0 43 39 177
2018 Communications or public affairs 42 33 9 12 4 0 0 75 16 66
2018 Access to information and privacy 32 31 18 17 3 0 0 62 19 37
2018 Security 7 21 17 19 36 0 0 28 55 1664
2018 Science and technology 23 31 22 9 16 0 0 54 24 31
2018 Library services 46 32 0 22 0 0 0 78 22 15
2018 Legal services 20 33 13 16 18 0 0 54 34 38
2018 Administration and operations 27 38 12 12 10 0 0 66 22 1243
2018 Human resources 29 40 12 12 7 0 0 69 19 379
2018 Financial management 32 44 13 8 4 0 0 75 12 285
2018 Procurement 22 43 15 10 10 0 0 65 20 91
2018 Real property 7 38 20 14 20 0 0 46 34 62
2018 Materiel management 23 36 16 14 11 0 0 59 25 116
2018 Information management 27 37 21 10 6 0 0 64 15 119
2018 Information technology 23 42 18 10 7 0 0 65 17 240
2018 Internal audit 25 36 16 19 4 0 0 60 23 24
2018 Evaluation 17 34 20 16 12 0 0 51 28 91
2018 Policy 36 28 8 19 9 0 0 63 28 77
2018 Project management 37 35 15 6 7 0 0 72 13 134
2018 Other services to the public 21 35 16 15 13 0 0 55 29 275
2018 None of the above 17 35 16 16 16 0 0 52 32 1150
2017 Client contact centre 20 35 21 18 5 1 0 56 23 152
2017 Health care practitioners 21 37 14 14 14 0 0 58 27 772
2017 Federal regulators 16 4 12 0 67 0 0 21 67 17
2017 Compliance, inspection and enforcement 11 19 17 17 35 0 0 31 53 160
2017 Communications or public affairs 38 39 4 15 4 0 0 77 19 71
2017 Access to information and privacy 14 34 35 4 11 0 0 49 16 43
2017 Security 7 20 18 19 36 0 0 27 55 2036
2017 Science and technology 20 44 12 17 7 0 0 64 24 42
2017 Library services 24 21 24 26 5 0 0 45 30 18
2017 Legal services 14 40 18 11 16 0 0 55 28 39
2017 Administration and operations 26 40 13 11 10 0 0 66 21 1409
2017 Human resources 28 39 12 16 6 0 0 67 21 391
2017 Financial management 28 40 13 13 6 0 0 68 19 315
2017 Procurement 21 36 19 14 10 0 0 57 24 92
2017 Real property 24 44 13 11 8 0 0 68 19 75
2017 Materiel management 29 37 14 8 12 0 0 66 20 141
2017 Information management 20 39 19 13 8 0 0 59 22 143
2017 Information technology 24 39 18 8 10 0 0 63 18 258
2017 Internal audit 37 40 14 5 5 0 0 76 10 21
2017 Evaluation 20 43 18 15 4 0 0 63 19 104
2017 Data sciences 35 53 0 6 6 0 0 88 12 17
2017 Policy 31 37 10 10 11 0 0 68 21 78
2017 Project management 23 39 10 16 10 0 1 63 27 150
2017 Other services to the public 21 31 17 13 18 0 0 53 31 299
2017 None of the above 17 31 16 15 21 1 0 48 37 1705

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 43 37 7 8 6 0 0 79 14 144
2019 Health care practitioners 49 35 10 4 2 0 0 84 6 700
2019 Federal regulators 59 22 9 5 5 0 0 81 9 14
2019 Compliance, inspection and enforcement 45 35 8 6 7 0 0 80 12 173
2019 Communications or public affairs 58 37 5 0 0 0 0 95 0 65
2019 Access to information and privacy 58 34 6 2 0 0 0 92 2 56
2019 Security 30 37 17 6 10 0 0 67 16 2040
2019 Science and technology 47 43 10 0 0 0 0 90 0 27
2019 Library services 80 12 7 0 0 0 0 93 0 17
2019 Legal services 33 33 10 9 12 2 0 68 21 38
2019 Administration and operations 56 32 8 3 1 0 0 88 4 1374
2019 Human resources 51 38 6 3 2 0 0 90 4 442
2019 Financial management 53 37 7 3 0 0 0 90 3 315
2019 Procurement 42 42 11 4 2 0 0 84 6 85
2019 Real property 43 46 7 3 1 0 0 89 4 85
2019 Materiel management 52 35 9 2 1 1 0 88 3 152
2019 Information management 55 26 11 3 4 0 0 81 7 166
2019 Information technology 51 35 10 2 2 0 0 86 4 237
2019 Internal audit 44 47 9 0 0 0 0 91 0 23
2019 Evaluation 39 47 12 0 1 0 0 87 1 84
2019 Data sciences 47 28 17 8 0 0 0 75 8 24
2019 Policy 51 30 10 7 3 0 0 81 9 90
2019 Project management 58 28 8 5 1 1 0 86 6 174
2019 Other services to the public 50 35 9 4 1 0 0 86 5 327
2019 None of the above 48 33 9 4 4 0 0 82 9 1382
2018 Client contact centre 41 43 15 2 0 0 0 83 2 153
2018 Health care practitioners 47 38 10 4 1 0 0 85 5 628
2018 Compliance, inspection and enforcement 42 31 17 6 5 0 0 72 11 176
2018 Communications or public affairs 66 19 10 3 2 0 0 85 5 65
2018 Access to information and privacy 55 24 12 5 0 0 3 82 5 37
2018 Security 30 39 15 8 9 0 0 69 17 1657
2018 Science and technology 38 42 6 3 11 0 0 80 14 31
2018 Library services 80 20 0 0 0 0 0 100 0 15
2018 Legal services 47 27 20 6 0 0 0 74 6 39
2018 Administration and operations 53 36 8 2 1 0 0 89 3 1237
2018 Human resources 48 34 11 5 2 0 0 83 6 376
2018 Financial management 52 36 8 4 0 0 0 88 5 285
2018 Procurement 52 35 9 1 3 0 0 87 4 91
2018 Real property 45 35 8 6 4 0 0 81 11 62
2018 Materiel management 50 35 12 2 1 0 0 85 3 115
2018 Information management 52 35 7 6 1 0 0 87 6 117
2018 Information technology 45 41 10 2 2 0 0 86 3 241
2018 Internal audit 36 44 12 7 0 0 0 81 7 24
2018 Evaluation 38 49 11 2 0 0 0 87 2 92
2018 Policy 43 38 11 2 6 0 0 81 8 76
2018 Project management 61 25 9 2 1 1 0 87 3 133
2018 Other services to the public 50 37 8 3 2 0 0 87 6 274
2018 None of the above 50 33 10 3 4 0 0 84 6 1142
2017 Client contact centre 46 44 7 2 0 1 0 90 2 152
2017 Health care practitioners 50 37 9 2 2 0 0 87 4 773
2017 Federal regulators 47 24 14 4 10 0 0 71 14 17
2017 Compliance, inspection and enforcement 38 32 11 11 8 0 0 70 19 159
2017 Communications or public affairs 57 31 8 3 1 0 0 88 4 71
2017 Access to information and privacy 45 44 7 2 0 0 2 91 2 43
2017 Security 32 39 14 7 7 0 0 72 14 2031
2017 Science and technology 53 29 8 7 2 0 0 82 10 43
2017 Library services 75 10 11 5 0 0 0 85 5 18
2017 Legal services 54 39 2 5 0 0 0 93 5 40
2017 Administration and operations 54 35 7 3 1 0 0 89 4 1412
2017 Human resources 45 43 7 4 2 0 0 87 6 390
2017 Financial management 52 38 6 3 1 0 0 90 4 314
2017 Procurement 56 32 8 2 2 0 0 88 4 92
2017 Real property 47 48 4 0 1 0 0 95 1 74
2017 Materiel management 63 26 8 1 2 0 0 90 2 139
2017 Information management 50 35 12 1 1 0 0 85 3 142
2017 Information technology 48 38 8 2 3 0 0 86 5 258
2017 Internal audit 49 47 0 5 0 0 0 95 5 21
2017 Evaluation 46 44 9 1 0 0 0 90 1 103
2017 Data sciences 64 24 0 12 0 0 0 88 12 17
2017 Policy 54 31 10 4 1 0 0 85 5 78
2017 Project management 51 36 7 4 2 0 1 87 6 151
2017 Other services to the public 55 31 8 5 1 0 0 86 6 300
2017 None of the above 50 34 9 3 4 0 0 84 7 1698
2014 Client contact centre 51 33 12 2 2 0 0 84 4 220
2014 Health care practitioners 51 35 8 4 2 0 0 86 6 878
2014 Federal regulators 40 32 5 19 5 0 0 71 24 26
2014 Compliance, inspection and enforcement 51 32 11 2 4 1 0 83 6 257
2014 Communications or public affairs 69 25 4 1 1 0 0 94 2 76
2014 Access to information and privacy 68 23 6 3 0 0 0 92 3 44
2014 Security 42 36 13 4 5 0 0 78 9 3205
2014 Science and technology 55 40 6 0 0 0 0 94 0 45
2014 Library services 77 7 8 8 0 0 0 84 8 14
2014 Legal services 66 24 0 9 0 0 0 91 9 48
2014 Administration and operations 62 28 6 2 1 0 0 90 3 1801
2014 Human resources 62 27 7 3 1 0 0 89 4 562
2014 Financial management 58 32 6 2 1 0 0 90 4 337
2014 Procurement 66 30 2 1 1 0 0 95 3 83
2014 Real property 61 35 4 0 0 0 0 96 0 96
2014 Materiel management 67 24 7 2 1 0 0 91 3 188
2014 Information management 59 31 4 3 1 0 2 92 5 170
2014 Information technology 58 31 9 1 0 0 0 89 2 293
2014 Internal audit 59 31 10 0 0 0 0 90 0 29
2014 Evaluation 53 39 7 1 1 0 0 92 1 136
2014 Other services to the public 58 32 7 1 1 0 0 90 3 436
2014 None of the above 59 28 8 2 3 0 0 87 5 1779

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 14 32 20 16 18 0 1 46 34 144
2019 Health care practitioners 19 38 16 16 10 0 0 57 26 698
2019 Federal regulators 28 31 15 10 16 0 0 59 26 14
2019 Compliance, inspection and enforcement 17 33 19 15 15 0 0 50 30 177
2019 Communications or public affairs 46 40 6 8 0 0 0 86 8 67
2019 Access to information and privacy 45 23 13 8 11 0 0 68 19 56
2019 Security 9 25 16 20 28 0 0 35 49 2040
2019 Science and technology 28 37 14 13 4 0 4 68 18 27
2019 Library services 36 45 13 6 0 0 0 81 6 17
2019 Legal services 21 24 19 24 14 0 0 44 37 39
2019 Administration and operations 30 39 14 11 7 0 0 69 17 1383
2019 Human resources 33 42 12 8 5 0 0 75 13 442
2019 Financial management 34 43 11 11 2 0 0 77 13 318
2019 Procurement 21 48 21 6 3 1 0 70 9 85
2019 Real property 25 45 20 4 5 0 0 70 9 85
2019 Materiel management 26 38 9 15 11 1 0 64 26 154
2019 Information management 30 38 15 8 10 0 0 68 17 165
2019 Information technology 27 45 13 9 5 0 0 72 14 240
2019 Internal audit 59 15 18 4 4 0 0 74 8 24
2019 Evaluation 6 40 19 26 9 0 0 46 36 85
2019 Data sciences 34 49 9 4 4 0 0 83 8 24
2019 Policy 19 43 14 15 8 1 0 63 23 90
2019 Project management 40 31 11 14 5 1 0 71 18 172
2019 Other services to the public 24 38 16 13 8 0 0 63 21 326
2019 None of the above 19 35 15 17 13 0 0 55 30 1374
2018 Client contact centre 14 35 20 15 15 0 1 50 30 153
2018 Health care practitioners 21 40 16 15 9 0 0 61 24 633
2018 Compliance, inspection and enforcement 12 29 17 18 25 0 0 41 43 177
2018 Communications or public affairs 39 38 11 10 3 0 0 76 13 65
2018 Access to information and privacy 34 21 26 12 2 0 6 58 15 37
2018 Security 8 25 14 22 31 0 0 33 53 1665
2018 Science and technology 11 50 13 7 16 3 0 63 23 31
2018 Library services 27 52 0 14 7 0 0 78 22 15
2018 Legal services 13 36 15 28 9 0 0 48 37 39
2018 Administration and operations 25 41 13 13 8 0 0 66 21 1240
2018 Human resources 27 39 17 12 5 0 0 67 16 378
2018 Financial management 28 45 14 10 5 0 0 72 14 284
2018 Procurement 24 45 17 9 6 0 0 68 15 92
2018 Real property 12 46 22 11 9 0 0 58 20 62
2018 Materiel management 26 41 9 12 12 0 0 67 24 114
2018 Information management 29 35 16 14 4 1 0 65 19 119
2018 Information technology 27 39 12 13 9 0 0 66 22 240
2018 Internal audit 32 36 16 11 4 0 0 69 15 24
2018 Evaluation 15 30 20 24 10 0 1 45 35 92
2018 Policy 30 27 12 17 15 0 0 56 32 77
2018 Project management 38 34 15 7 6 0 1 72 13 133
2018 Other services to the public 19 39 17 14 10 0 0 58 24 274
2018 None of the above 15 39 14 16 15 0 0 54 32 1154
2017 Client contact centre 19 37 19 19 6 0 0 56 25 152
2017 Health care practitioners 22 41 12 14 11 0 0 63 25 773
2017 Federal regulators 17 13 18 8 44 0 0 30 52 17
2017 Compliance, inspection and enforcement 9 28 12 29 21 0 0 37 51 159
2017 Communications or public affairs 43 35 8 11 3 0 0 78 15 71
2017 Access to information and privacy 26 28 16 20 4 0 5 57 26 43
2017 Security 8 26 16 22 27 0 0 35 50 2029
2017 Science and technology 24 53 16 4 2 0 0 78 7 43
2017 Library services 25 35 16 5 19 0 0 60 24 18
2017 Legal services 22 34 17 18 9 0 0 56 27 40
2017 Administration and operations 28 39 11 14 7 0 0 68 21 1410
2017 Human resources 26 46 10 12 5 0 0 72 18 390
2017 Financial management 28 40 15 13 5 0 0 67 17 314
2017 Procurement 25 47 8 7 12 0 1 73 19 92
2017 Real property 21 51 13 11 4 0 0 72 15 74
2017 Materiel management 36 41 7 7 9 0 0 77 16 137
2017 Information management 27 39 12 14 7 1 1 67 21 142
2017 Information technology 22 46 14 10 8 0 0 68 18 257
2017 Internal audit 56 30 0 14 0 0 0 86 14 21
2017 Evaluation 14 38 25 17 6 1 0 52 23 103
2017 Data sciences 35 29 18 0 18 0 0 64 18 17
2017 Policy 38 29 6 21 5 1 0 67 26 78
2017 Project management 28 43 16 9 4 0 1 71 12 151
2017 Other services to the public 21 35 15 17 12 0 0 57 29 300
2017 None of the above 17 36 14 16 16 0 0 53 33 1696
2014 Client contact centre 12 29 21 21 17 0 0 41 38 220
2014 Health care practitioners 12 34 12 23 19 0 0 46 41 878
2014 Federal regulators 5 32 15 24 17 5 2 40 45 26
2014 Compliance, inspection and enforcement 10 33 15 21 21 0 0 43 42 258
2014 Communications or public affairs 24 58 3 7 8 0 0 82 15 76
2014 Access to information and privacy 25 44 10 20 0 0 0 70 20 44
2014 Security 7 27 18 26 22 0 0 34 48 3206
2014 Science and technology 23 58 6 7 6 0 0 81 13 45
2014 Library services 7 45 7 7 33 0 0 52 41 15
2014 Legal services 13 57 14 5 11 0 0 70 16 48
2014 Administration and operations 21 41 12 15 10 0 0 62 25 1805
2014 Human resources 19 40 13 20 8 0 0 59 28 560
2014 Financial management 17 45 12 15 10 0 0 62 25 337
2014 Procurement 18 48 15 9 10 0 0 66 19 83
2014 Real property 22 39 19 12 7 1 0 61 19 96
2014 Materiel management 25 38 12 12 13 1 0 63 25 190
2014 Information management 21 38 15 14 11 0 2 60 25 170
2014 Information technology 21 44 14 12 9 0 0 65 21 293
2014 Internal audit 34 38 14 10 3 0 0 72 14 29
2014 Evaluation 9 38 20 19 15 0 0 47 33 136
2014 Other services to the public 16 37 14 17 16 0 0 53 34 437
2014 None of the above 14 38 13 19 15 0 0 52 34 1784

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Client contact centre 19 29 19 13 20 0 0 48 33 141
2019 Health care practitioners 28 32 18 13 10 0 0 60 23 699
2019 Federal regulators 32 38 20 5 5 0 0 70 9 14
2019 Compliance, inspection and enforcement 19 33 18 15 16 0 0 51 31 177
2019 Communications or public affairs 55 33 11 1 0 0 0 88 1 67
2019 Access to information and privacy 56 22 9 8 5 0 0 78 12 56
2019 Security 10 22 20 17 29 1 0 33 47 2044
2019 Science and technology 35 32 18 7 7 0 0 67 15 26
2019 Library services 45 23 20 7 6 0 0 67 13 16
2019 Legal services 25 21 20 15 19 0 0 45 35 39
2019 Administration and operations 36 35 15 9 5 0 0 71 14 1387
2019 Human resources 38 35 16 6 5 0 0 73 11 444
2019 Financial management 35 40 17 5 3 0 0 75 8 319
2019 Procurement 25 43 16 9 7 0 0 68 16 86
2019 Real property 24 43 15 15 4 0 0 66 19 85
2019 Materiel management 27 37 16 11 9 1 0 64 20 152
2019 Information management 41 32 14 5 7 0 1 74 12 165
2019 Information technology 32 39 14 11 3 0 0 72 15 240
2019 Internal audit 48 26 11 15 0 0 0 74 15 24
2019 Evaluation 9 31 30 20 10 0 0 40 30 84
2019 Data sciences 43 34 16 4 4 0 0 77 8 24
2019 Policy 28 41 10 15 6 0 0 69 21 92
2019 Project management 43 33 10 9 4 1 0 76 13 174
2019 Other services to the public 27 42 12 12 7 0 0 69 19 326
2019 None of the above 24 31 18 13 13 0 0 55 26 1384
2018 Client contact centre 13 38 22 11 15 0 1 52 26 153
2018 Health care practitioners 26 37 16 13 8 0 0 63 21 630
2018 Compliance, inspection and enforcement 11 22 25 19 23 0 0 33 42 177
2018 Communications or public affairs 49 32 12 5 2 0 0 81 7 66
2018 Access to information and privacy 37 43 16 2 2 0 0 80 5 37
2018 Security 9 22 18 19 32 0 0 31 51 1659
2018 Science and technology 21 33 22 12 13 0 0 54 24 31
2018 Library services 38 41 7 14 0 0 0 78 14 15
2018 Legal services 19 37 16 20 9 0 0 56 28 39
2018 Administration and operations 31 37 14 11 7 0 0 68 18 1232
2018 Human resources 35 33 16 12 4 0 0 68 16 375
2018 Financial management 34 38 15 8 4 0 0 73 12 285
2018 Procurement 27 41 16 9 7 0 0 68 16 90
2018 Real property 15 42 20 6 17 0 0 57 23 60
2018 Materiel management 27 38 16 8 12 0 0 65 20 115
2018 Information management 30 38 19 7 6 0 0 68 13 119
2018 Information technology 29 39 18 11 3 0 0 68 14 238
2018 Internal audit 36 28 28 0 8 0 0 64 8 24
2018 Evaluation 16 25 25 23 10 0 1 41 33 91
2018 Policy 33 24 13 22 8 0 0 57 29 77
2018 Project management 45 26 16 9 5 0 0 71 14 132
2018 Other services to the public 25 33 21 14 8 0 0 58 21 272
2018 None of the above 20 34 17 14 14 0 0 55 28 1149
2017 Client contact centre 20 31 29 14 6 0 0 51 21 152
2017 Health care practitioners 28 36 16 11 10 0 0 64 20 773
2017 Federal regulators 14 11 19 14 42 0 0 25 56 17
2017 Compliance, inspection and enforcement 12 23 16 20 29 0 0 35 49 159
2017 Communications or public affairs 55 29 6 9 1 0 0 84 10 71
2017 Access to information and privacy 28 30 18 15 7 0 2 60 22 43
2017 Security 9 22 19 21 29 0 0 31 50 2027
2017 Science and technology 27 42 20 7 4 0 0 69 11 43
2017 Library services 20 36 20 5 19 0 0 56 24 18
2017 Legal services 25 40 20 9 6 0 0 65 15 40
2017 Administration and operations 33 36 12 11 7 0 0 70 18 1410
2017 Human resources 31 42 10 11 6 0 0 73 17 390
2017 Financial management 30 36 18 11 5 0 0 66 16 314
2017 Procurement 28 38 13 10 10 0 1 67 20 92
2017 Real property 30 45 15 4 6 0 0 75 10 74
2017 Materiel management 38 42 8 6 6 0 0 80 12 138
2017 Information management 31 35 17 9 7 0 0 66 16 142
2017 Information technology 27 39 18 10 5 1 0 67 15 258
2017 Internal audit 46 35 10 10 0 0 0 81 10 21
2017 Evaluation 13 38 26 20 3 0 0 51 23 103
2017 Data sciences 52 24 6 6 12 0 0 76 18 17
2017 Policy 38 31 12 12 5 1 1 71 17 78
2017 Project management 35 29 14 16 5 0 1 65 21 150
2017 Other services to the public 22 38 15 14 12 0 0 60 25 299
2017 None of the above 20 33 15 16 15 0 0 53 32 1696
2014 Client contact centre 15 30 25 17 13 0 0 45 30 220
2014 Health care practitioners 18 36 18 14 14 0 0 54 28 880
2014 Federal regulators 10 32