2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 30 46 7 13 4 1 0 76 17 379
2019 GL-07 33 38 5 18 7 0 0 71 25 85
2019 GL-08 41 36 5 18 0 0 0 77 18 44
2019 GL-09 28 57 7 3 4 1 0 86 7 75
2019 GL-10 26 53 2 19 0 0 0 79 19 47
2019 GL-11 26 47 10 11 4 1 0 74 16 70
2019 GL-13 21 53 5 21 0 0 0 74 21 19
2017 GL 21 53 7 14 5 0 0 74 19 383
2017 GL-07 23 56 3 15 3 0 0 79 18 71
2017 GL-08 20 49 8 20 2 0 2 70 22 51
2017 GL-09 22 52 8 11 7 0 0 74 18 99
2017 GL-10 17 55 10 15 3 0 0 72 18 60
2017 GL-11 21 54 8 11 5 0 0 75 16 61
2017 GL-13 20 60 7 7 7 0 0 80 13 15
2014 GL 18 50 9 16 7 0 0 68 23 429
2014 GL-06 34 42 3 10 10 0 0 76 21 29
2014 GL-07 20 47 11 17 4 2 0 69 21 55
2014 GL-08 18 54 5 16 5 0 0 73 22 55
2014 GL-09 18 51 8 13 8 0 1 70 22 107
2014 GL-10 11 54 11 20 5 0 0 65 25 65
2014 GL-11 13 51 10 19 7 0 0 64 26 68
2014 GL-13 16 37 26 21 0 0 0 53 21 19
2011 GL 28 52 6 10 4 0 0 80 14 494
2011 GL-06 28 38 10 13 10 0 0 67 23 39
2011 GL-07 35 52 2 9 2 0 0 87 11 46
2011 GL-08 26 62 6 4 2 0 0 87 6 94
2011 GL-09 30 47 6 13 4 0 0 77 17 102
2011 GL-10 25 52 6 13 4 0 0 77 17 77
2011 GL-11 25 55 6 12 3 0 0 80 14 69
2011 GL-12 41 41 6 6 6 0 0 82 12 17
2011 GL-13 20 60 10 10 0 0 0 80 10 20
2008 GL 24 56 5 11 4 0 0 80 15 375
2008 GL-06 29 57 4 7 4 0 0 86 11 28
2008 GL-07 20 60 2 13 4 0 0 80 18 45
2008 GL-08 26 49 10 8 7 0 0 75 15 61
2008 GL-09 21 60 3 13 3 0 0 81 16 67
2008 GL-10 28 52 3 11 5 0 0 80 16 61
2008 GL-11 30 49 5 14 2 0 0 79 16 43
2008 GL-12 10 60 10 10 10 0 0 70 20 10
2008 GL-13 16 74 5 5 0 0 0 89 5 19

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 70 19 6 2 1 1 2 91 3 379
2019 GL-07 77 10 5 5 1 0 2 89 6 86
2019 GL-08 73 20 5 0 2 0 0 93 2 44
2019 GL-09 78 18 3 0 0 1 0 97 0 74
2019 GL-10 55 23 13 6 0 0 2 80 7 47
2019 GL-11 60 27 7 0 3 1 1 90 3 70
2019 GL-13 84 11 0 0 0 0 5 100 0 19
2017 GL 66 23 5 3 2 0 1 91 4 381
2017 GL-07 79 13 6 1 0 1 0 93 1 70
2017 GL-08 57 31 6 4 0 0 2 90 4 51
2017 GL-09 72 23 3 0 1 0 1 96 1 99
2017 GL-10 58 23 8 5 3 0 2 83 8 60
2017 GL-11 63 23 7 2 5 0 0 87 7 60
2017 GL-13 53 33 0 7 0 0 7 93 7 15
2014 GL 67 24 5 1 1 0 1 93 3 429
2014 GL-06 93 7 0 0 0 0 0 100 0 29
2014 GL-07 69 26 2 2 0 2 0 96 2 55
2014 GL-08 58 29 7 2 0 0 4 91 2 55
2014 GL-09 69 22 5 0 2 0 2 93 2 107
2014 GL-10 54 29 8 5 3 0 2 84 8 65
2014 GL-11 65 29 4 0 1 0 0 94 1 68
2014 GL-13 84 16 0 0 0 0 0 100 0 19
2011 GL 75 19 3 1 1 0 1 95 2 494
2011 GL-06 85 13 3 0 0 0 0 97 0 39
2011 GL-07 76 15 4 2 2 0 0 91 4 46
2011 GL-08 77 15 3 2 1 1 1 93 3 94
2011 GL-09 76 20 2 0 0 0 2 98 0 102
2011 GL-10 61 34 1 1 3 0 0 95 4 77
2011 GL-11 78 16 1 1 0 0 3 97 1 69
2011 GL-12 76 12 0 6 6 0 0 88 12 17
2011 GL-13 75 20 5 0 0 0 0 95 0 20
2008 GL 79 16 3 1 1 0 1 96 2 374
2008 GL-06 86 7 4 0 0 0 4 96 0 28
2008 GL-07 86 9 2 0 2 0 0 95 2 44
2008 GL-08 77 16 5 0 0 0 2 95 0 61
2008 GL-09 85 13 0 0 1 0 0 99 1 67
2008 GL-10 75 16 3 3 2 0 0 92 5 61
2008 GL-11 84 14 0 0 0 0 2 100 0 43
2008 GL-12 70 20 0 0 10 0 0 90 10 10
2008 GL-13 63 32 0 0 0 0 5 100 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 38 36 8 12 6 1 0 74 17 380
2019 GL-07 43 36 7 5 9 0 0 79 14 86
2019 GL-08 43 32 5 14 7 0 0 75 20 44
2019 GL-09 37 37 5 16 3 1 0 76 19 75
2019 GL-10 28 36 13 15 9 0 0 64 23 47
2019 GL-11 40 33 13 10 3 1 0 74 13 70
2019 GL-13 37 37 5 16 5 0 0 74 21 19
2017 GL 32 38 9 12 9 0 0 70 21 383
2017 GL-07 32 37 11 14 6 0 0 69 20 71
2017 GL-08 33 35 8 16 8 0 0 69 24 51
2017 GL-09 35 33 13 6 12 0 0 69 18 99
2017 GL-10 27 35 8 22 8 0 0 62 30 60
2017 GL-11 23 47 8 13 8 0 0 70 21 61
2017 GL-13 53 47 0 0 0 0 0 100 0 15
2014 GL 34 37 6 13 9 0 0 72 22 427
2014 GL-06 58 21 3 7 10 0 0 79 17 29
2014 GL-07 31 36 5 16 9 2 0 69 26 55
2014 GL-08 38 36 4 16 4 2 0 76 20 55
2014 GL-09 35 38 7 8 12 0 0 73 21 106
2014 GL-10 28 49 2 12 9 0 0 77 22 65
2014 GL-11 26 34 10 19 11 0 0 60 30 68
2014 GL-13 53 37 5 5 0 0 0 89 5 19
2011 GL 34 37 10 12 6 0 0 71 19 493
2011 GL-06 46 26 5 15 8 0 0 72 23 39
2011 GL-07 39 35 7 17 2 0 0 74 20 46
2011 GL-08 33 43 12 9 3 0 1 76 12 94
2011 GL-09 35 37 6 12 11 0 0 71 23 101
2011 GL-10 21 42 18 12 7 0 0 63 18 76
2011 GL-11 30 44 3 16 7 0 0 74 23 70
2011 GL-12 24 35 18 24 0 0 0 59 24 17
2011 GL-13 55 30 10 0 5 0 0 85 5 20

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 19 38 18 16 8 1 0 58 24 378
2019 GL-07 14 43 21 9 13 0 0 57 22 86
2019 GL-08 23 47 9 19 2 0 0 70 21 43
2019 GL-09 20 43 15 14 7 1 0 64 21 74
2019 GL-10 17 38 21 17 6 0 0 55 23 47
2019 GL-11 19 27 19 26 9 1 0 46 35 70
2019 GL-13 26 32 26 16 0 0 0 58 16 19
2018 GL 12 44 15 18 12 0 0 55 30 310
2018 GL-07 15 42 12 16 14 0 0 58 30 73
2018 GL-08 15 59 7 7 11 0 0 74 19 27
2018 GL-09 14 42 13 15 15 0 0 56 31 71
2018 GL-10 5 42 19 23 12 0 0 47 35 43
2018 GL-11 9 45 13 24 9 0 0 55 33 55
2018 GL-13 7 47 20 13 13 0 0 53 27 15
2017 GL 15 33 17 20 15 0 1 48 35 383
2017 GL-07 21 29 18 20 11 0 0 51 31 71
2017 GL-08 24 27 20 16 14 0 0 51 29 51
2017 GL-09 15 33 15 22 13 0 1 49 36 99
2017 GL-10 5 33 18 20 22 0 2 39 42 60
2017 GL-11 8 39 15 20 16 0 2 48 37 61
2017 GL-13 20 33 13 20 13 0 0 53 33 15
2014 GL 17 38 17 16 12 0 0 55 27 428
2014 GL-06 31 31 10 17 10 0 0 62 27 29
2014 GL-07 18 38 11 11 20 2 0 57 32 55
2014 GL-08 27 38 16 11 7 0 0 65 18 55
2014 GL-09 19 35 18 18 10 0 1 54 28 107
2014 GL-10 8 43 17 18 14 0 0 51 32 65
2014 GL-11 8 36 23 21 12 0 0 44 32 68
2014 GL-13 6 50 28 11 6 0 0 56 17 18
2011 GL 23 39 15 12 10 0 1 62 22 494
2011 GL-06 26 33 18 5 18 0 0 59 23 39
2011 GL-07 22 41 15 13 9 0 0 63 22 46
2011 GL-08 24 45 14 10 6 0 1 70 16 94
2011 GL-09 26 25 16 17 14 1 2 53 31 102
2011 GL-10 19 42 17 16 6 0 0 61 22 77
2011 GL-11 19 46 14 11 10 0 0 64 21 70
2011 GL-12 24 47 12 6 12 0 0 71 18 17
2011 GL-13 37 37 26 0 0 0 0 74 0 19
2008 GL 18 45 18 14 5 0 0 63 19 375
2008 GL-06 32 29 11 11 14 4 0 63 26 28
2008 GL-07 20 47 18 13 2 0 0 67 16 45
2008 GL-08 21 49 15 11 2 0 2 72 13 61
2008 GL-09 13 39 21 13 13 0 0 52 27 67
2008 GL-10 10 51 16 16 7 0 0 61 23 61
2008 GL-11 23 42 21 14 0 0 0 65 14 43
2008 GL-12 30 40 0 20 10 0 0 70 30 10
2008 GL-13 11 74 11 5 0 0 0 84 5 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 34 39 13 8 6 1 0 74 13 380
2019 GL-07 35 43 9 6 7 0 0 78 13 86
2019 GL-08 39 41 9 7 5 0 0 80 11 44
2019 GL-09 36 37 11 9 5 1 0 74 15 75
2019 GL-10 32 32 26 9 2 0 0 64 11 47
2019 GL-11 26 41 19 9 4 1 0 68 13 70
2019 GL-13 42 47 5 5 0 0 0 89 5 19
2017 GL 29 40 11 11 8 0 0 70 19 381
2017 GL-07 35 37 7 14 7 0 0 72 21 71
2017 GL-08 22 41 14 14 10 0 0 63 24 51
2017 GL-09 31 40 12 10 6 0 0 72 16 99
2017 GL-10 20 46 15 10 8 0 0 66 19 59
2017 GL-11 27 48 8 8 8 0 0 75 17 60
2017 GL-13 53 27 7 13 0 0 0 80 13 15
2014 GL 29 45 10 11 5 0 0 74 16 429
2014 GL-06 34 49 10 7 0 0 0 83 7 29
2014 GL-07 29 40 11 9 11 0 0 69 20 55
2014 GL-08 31 49 7 9 4 0 0 80 13 55
2014 GL-09 35 38 10 10 7 0 0 73 17 107
2014 GL-10 23 46 9 18 3 0 0 69 22 65
2014 GL-11 25 47 15 11 3 0 0 72 14 68
2014 GL-13 32 58 5 5 0 0 0 89 5 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 37 32 16 8 6 1 1 70 14 379
2019 GL-07 38 34 12 7 9 0 0 72 16 86
2019 GL-08 39 32 9 18 2 0 0 70 20 44
2019 GL-09 37 32 17 5 5 3 0 71 11 75
2019 GL-10 40 28 21 6 4 0 0 68 11 47
2019 GL-11 31 33 19 9 4 1 3 67 13 70
2019 GL-13 26 42 0 21 11 0 0 68 32 19
2018 GL 30 38 16 7 8 0 0 68 15 311
2018 GL-07 32 36 21 4 8 0 0 67 12 73
2018 GL-08 26 30 30 11 4 0 0 56 15 27
2018 GL-09 31 40 14 6 8 0 1 72 14 72
2018 GL-10 26 44 16 9 5 0 0 70 14 43
2018 GL-11 24 44 9 11 13 0 0 67 24 55
2018 GL-13 20 40 7 13 20 0 0 60 33 15
2017 GL 31 38 18 7 5 1 0 69 13 382
2017 GL-07 34 33 22 4 6 1 0 67 10 71
2017 GL-08 28 37 22 10 2 2 0 66 12 51
2017 GL-09 36 34 14 7 7 0 1 71 14 99
2017 GL-10 23 40 20 8 7 2 0 64 15 60
2017 GL-11 37 38 15 7 3 0 0 75 10 60
2017 GL-13 7 67 7 13 7 0 0 73 20 15
2014 GL 28 36 19 11 4 1 1 65 16 429
2014 GL-06 41 28 14 14 0 3 0 71 14 29
2014 GL-07 27 36 15 15 7 0 0 63 22 55
2014 GL-08 22 34 26 18 0 0 0 56 18 55
2014 GL-09 31 42 17 4 4 1 2 75 8 107
2014 GL-10 22 45 17 8 9 0 0 66 17 65
2014 GL-11 24 34 22 16 1 1 1 59 18 68
2014 GL-13 32 21 37 11 0 0 0 53 11 19
2011 GL 33 40 15 7 4 0 0 74 11 494
2011 GL-06 34 37 11 11 8 0 0 71 18 38
2011 GL-07 28 41 22 7 2 0 0 70 9 46
2011 GL-08 30 38 23 4 3 0 1 69 8 94
2011 GL-09 39 37 8 9 6 1 0 77 15 102
2011 GL-10 31 43 13 10 3 0 0 74 13 77
2011 GL-11 33 43 11 7 6 0 0 76 13 70
2011 GL-12 18 65 12 0 6 0 0 82 6 17
2011 GL-13 40 50 5 5 0 0 0 90 5 20

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 41 37 12 5 4 1 0 78 10 380
2019 GL-07 40 37 10 3 9 0 0 77 13 86
2019 GL-08 55 34 9 2 0 0 0 89 2 44
2019 GL-09 44 39 7 5 4 1 0 84 9 75
2019 GL-10 40 32 19 6 2 0 0 72 9 47
2019 GL-11 33 39 17 7 3 1 0 72 10 70
2019 GL-13 42 37 16 5 0 0 0 79 5 19
2018 GL 32 43 14 8 3 0 0 75 11 310
2018 GL-07 30 41 16 11 1 0 0 71 12 73
2018 GL-08 59 33 4 0 4 0 0 93 4 27
2018 GL-09 31 44 13 10 3 0 0 75 13 72
2018 GL-10 29 45 17 7 2 0 0 74 10 42
2018 GL-11 25 53 9 9 4 0 0 78 13 55
2018 GL-13 27 27 33 13 0 0 0 53 13 15
2017 GL 33 45 11 6 5 0 0 78 11 382
2017 GL-07 42 37 10 4 7 0 0 79 11 71
2017 GL-08 31 53 6 8 2 0 0 84 10 51
2017 GL-09 40 30 15 6 8 0 0 71 14 99
2017 GL-10 20 53 13 7 7 0 0 73 13 60
2017 GL-11 32 52 12 5 0 0 0 83 5 60
2017 GL-13 27 53 13 7 0 0 0 80 7 15
2014 GL 33 44 10 7 5 0 0 77 13 429
2014 GL-06 41 45 7 7 0 0 0 86 7 29
2014 GL-07 35 43 4 9 7 2 0 79 17 55
2014 GL-08 33 47 7 9 4 0 0 80 13 55
2014 GL-09 36 41 12 5 6 1 0 77 10 107
2014 GL-10 34 51 8 5 3 0 0 85 8 65
2014 GL-11 26 50 10 7 7 0 0 75 15 68
2014 GL-13 21 37 11 32 0 0 0 58 32 19
2011 GL 40 43 8 6 3 0 0 84 9 493
2011 GL-06 26 50 11 8 5 0 0 76 13 38
2011 GL-07 41 41 7 11 0 0 0 83 11 46
2011 GL-08 45 40 8 6 1 0 0 85 8 93
2011 GL-09 45 34 10 4 7 0 0 79 11 102
2011 GL-10 30 60 4 4 3 0 0 90 6 77
2011 GL-11 43 40 11 3 3 0 0 83 6 70
2011 GL-12 53 29 6 12 0 0 0 82 12 17
2011 GL-13 25 55 5 15 0 0 0 80 15 20
2008 GL 40 44 9 5 2 0 0 84 8 372
2008 GL-06 50 29 11 4 7 0 0 79 11 28
2008 GL-07 48 39 5 7 2 0 0 86 9 44
2008 GL-08 47 45 3 5 0 0 0 92 5 60
2008 GL-09 38 44 9 8 2 0 0 82 9 66
2008 GL-10 34 52 10 2 2 0 0 87 3 61
2008 GL-11 37 33 19 2 9 0 0 70 12 43
2008 GL-12 50 40 0 10 0 0 0 90 10 10
2008 GL-13 37 53 11 0 0 0 0 89 0 19

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 26 37 17 11 8 1 0 63 20 377
2019 GL-07 28 36 20 6 10 0 0 64 16 86
2019 GL-08 32 34 11 11 9 0 2 67 21 44
2019 GL-09 29 37 11 15 7 1 0 67 22 73
2019 GL-10 26 30 24 11 9 0 0 57 20 46
2019 GL-11 20 31 23 14 10 1 0 52 25 70
2019 GL-13 16 53 11 21 0 0 0 68 21 19
2018 GL 18 36 20 12 13 0 0 55 25 310
2018 GL-07 25 40 10 15 11 0 0 64 26 73
2018 GL-08 15 26 37 15 7 0 0 41 22 27
2018 GL-09 15 39 15 10 21 0 0 54 31 72
2018 GL-10 16 26 30 9 19 0 0 42 28 43
2018 GL-11 15 43 19 11 11 0 2 58 23 54
2018 GL-13 27 33 20 13 7 0 0 60 20 15
2017 GL 19 34 22 12 13 0 0 53 25 382
2017 GL-07 27 40 15 7 10 1 0 67 17 71
2017 GL-08 24 12 37 22 4 0 2 36 26 51
2017 GL-09 18 35 18 7 21 0 0 54 28 99
2017 GL-10 12 38 22 13 15 0 0 50 28 60
2017 GL-11 17 32 27 15 10 0 0 48 25 60
2017 GL-13 20 40 27 7 7 0 0 60 13 15
2014 GL 18 34 17 18 12 1 0 52 31 427
2014 GL-06 38 38 3 21 0 0 0 76 21 29
2014 GL-07 18 31 17 16 16 2 0 50 33 55
2014 GL-08 24 28 17 20 9 0 2 53 30 54
2014 GL-09 16 36 16 18 12 1 1 53 31 106
2014 GL-10 12 34 25 18 11 0 0 46 29 65
2014 GL-11 13 37 16 22 12 0 0 50 34 68
2014 GL-13 11 58 11 21 0 0 0 68 21 19
2011 GL 17 39 20 12 12 0 0 56 24 495
2011 GL-06 15 31 10 18 23 3 0 47 42 39
2011 GL-07 22 30 22 13 13 0 0 52 26 46
2011 GL-08 15 47 19 12 6 0 1 62 18 94
2011 GL-09 23 28 23 10 17 0 0 51 26 102
2011 GL-10 14 47 19 8 12 0 0 61 19 77
2011 GL-11 14 39 26 14 7 0 0 53 21 70
2011 GL-12 12 35 18 18 18 0 0 47 35 17
2011 GL-13 15 55 10 20 0 0 0 70 20 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 25 42 14 12 6 1 0 68 18 375
2019 GL-07 26 42 16 8 7 0 0 68 15 85
2019 GL-08 32 45 2 18 2 0 0 77 20 44
2019 GL-09 26 41 16 10 5 1 0 68 15 73
2019 GL-10 22 48 17 11 2 0 0 70 13 46
2019 GL-11 21 37 16 17 7 1 0 59 25 70
2019 GL-13 16 42 21 16 5 0 0 58 21 19
2018 GL 23 39 18 13 8 0 0 62 20 311
2018 GL-07 22 41 19 15 3 0 0 63 18 73
2018 GL-08 19 41 26 4 11 0 0 59 15 27
2018 GL-09 19 36 13 14 18 0 0 56 32 72
2018 GL-10 16 47 16 14 7 0 0 63 21 43
2018 GL-11 27 38 20 9 5 0 0 65 15 55
2018 GL-13 20 40 27 13 0 0 0 60 13 15
2017 GL 26 35 17 14 8 0 0 61 22 382
2017 GL-07 32 38 13 10 7 0 0 70 17 71
2017 GL-08 22 45 17 10 6 0 0 67 16 51
2017 GL-09 26 32 19 12 10 0 0 59 22 99
2017 GL-10 20 32 18 17 13 0 0 52 30 60
2017 GL-11 22 30 20 25 3 0 0 52 28 60
2017 GL-13 47 27 13 13 0 0 0 73 13 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 36 40 14 5 4 1 0 77 9 377
2019 GL-07 34 38 16 5 7 0 0 72 12 86
2019 GL-08 39 43 11 5 2 0 0 82 7 44
2019 GL-09 36 40 14 3 4 4 0 79 7 73
2019 GL-10 39 37 20 4 0 0 0 76 4 46
2019 GL-11 31 41 13 6 6 3 0 75 12 70
2019 GL-13 37 42 21 0 0 0 0 79 0 19
2018 GL 29 47 13 6 4 0 0 77 11 309
2018 GL-07 26 47 18 7 1 0 0 74 8 72
2018 GL-08 33 44 7 4 11 0 0 78 15 27
2018 GL-09 25 48 13 7 6 0 1 74 13 71
2018 GL-10 28 44 12 7 9 0 0 72 16 43
2018 GL-11 29 47 13 7 2 2 0 78 9 55
2018 GL-13 33 60 7 0 0 0 0 93 0 15
2017 GL 37 37 15 7 4 1 0 75 11 380
2017 GL-07 40 27 23 4 3 3 0 69 7 70
2017 GL-08 40 42 6 10 2 0 0 82 12 50
2017 GL-09 38 38 12 6 5 0 0 77 11 99
2017 GL-10 32 40 18 7 3 0 0 72 10 60
2017 GL-11 33 38 15 8 3 2 0 73 12 60
2017 GL-13 40 40 13 7 0 0 0 80 7 15
2014 GL 35 40 13 6 5 1 0 76 11 429
2014 GL-06 45 45 7 3 0 0 0 90 3 29
2014 GL-07 40 33 13 6 7 2 0 74 13 55
2014 GL-08 40 38 15 5 2 0 0 78 7 55
2014 GL-09 40 35 16 2 7 1 0 75 8 107
2014 GL-10 25 46 14 12 3 0 0 71 15 65
2014 GL-11 25 48 9 12 6 1 0 73 18 68
2014 GL-13 32 53 11 5 0 0 0 84 5 19
2011 GL 34 44 15 3 3 0 0 79 6 494
2011 GL-06 37 26 26 3 8 0 0 63 11 38
2011 GL-07 24 37 26 9 2 2 0 62 11 46
2011 GL-08 38 48 6 3 4 0 0 86 7 94
2011 GL-09 36 44 15 0 5 0 0 80 5 102
2011 GL-10 35 45 14 3 1 1 0 82 4 77
2011 GL-11 33 46 16 4 1 0 0 79 6 70
2011 GL-12 35 47 12 0 6 0 0 82 6 17
2011 GL-13 30 70 0 0 0 0 0 100 0 20
2008 GL 41 44 9 2 3 1 0 86 5 375
2008 GL-06 54 43 0 0 4 0 0 96 4 28
2008 GL-07 42 38 9 4 7 0 0 80 11 45
2008 GL-08 41 41 13 5 0 0 0 82 5 61
2008 GL-09 31 57 6 1 1 3 0 91 3 67
2008 GL-10 38 48 8 0 3 2 2 88 3 61
2008 GL-11 49 30 14 2 5 0 0 79 7 43
2008 GL-12 70 10 0 20 0 0 0 80 20 10
2008 GL-13 42 47 11 0 0 0 0 89 0 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 29 35 15 11 8 1 0 65 20 376
2019 GL-07 21 41 16 9 13 0 0 62 22 86
2019 GL-08 33 30 14 14 9 0 0 63 23 43
2019 GL-09 38 36 11 11 3 1 0 75 14 73
2019 GL-10 28 28 17 20 7 0 0 57 26 46
2019 GL-11 27 36 14 9 11 1 1 65 21 70
2019 GL-13 32 32 21 16 0 0 0 63 16 19
2018 GL 19 37 18 14 13 0 0 56 27 308
2018 GL-07 19 35 19 15 11 0 0 54 26 72
2018 GL-08 15 41 15 19 11 0 0 56 30 27
2018 GL-09 18 35 15 13 18 0 0 54 31 71
2018 GL-10 23 26 21 9 21 0 0 49 30 43
2018 GL-11 18 49 11 15 7 0 0 67 22 55
2018 GL-13 0 47 27 7 20 0 0 47 27 15
2017 GL 23 33 18 11 14 1 0 56 26 381
2017 GL-07 24 32 20 7 15 1 0 57 23 71
2017 GL-08 22 28 26 17 4 2 2 51 22 51
2017 GL-09 25 33 17 6 18 0 0 59 24 99
2017 GL-10 17 32 15 19 17 0 0 49 36 59
2017 GL-11 20 45 10 17 8 0 0 65 25 60
2017 GL-13 27 33 27 7 7 0 0 60 13 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 59 31 5 3 2 1 0 90 5 376
2019 GL-07 61 28 2 4 5 0 0 89 8 85
2019 GL-08 70 25 2 2 0 0 0 95 2 44
2019 GL-09 55 38 5 0 0 1 0 94 0 73
2019 GL-10 67 20 4 9 0 0 0 87 9 46
2019 GL-11 50 39 9 0 1 1 0 90 1 70
2019 GL-13 53 42 0 5 0 0 0 95 5 19
2018 GL 56 33 6 3 2 0 0 90 4 307
2018 GL-07 54 32 11 1 1 0 0 86 3 72
2018 GL-08 67 30 0 0 4 0 0 96 4 27
2018 GL-09 52 38 3 1 4 1 0 91 6 71
2018 GL-10 57 36 2 5 0 0 0 93 5 42
2018 GL-11 57 33 7 2 0 0 0 91 2 54
2018 GL-13 40 33 20 7 0 0 0 73 7 15
2017 GL 59 33 6 2 1 0 0 92 2 378
2017 GL-07 68 25 6 0 1 0 0 93 1 69
2017 GL-08 59 35 4 2 0 0 0 94 2 49
2017 GL-09 65 26 6 2 1 0 0 91 3 99
2017 GL-10 49 41 3 5 2 0 0 90 7 59
2017 GL-11 46 44 10 0 0 0 0 90 0 61
2017 GL-13 47 53 0 0 0 0 0 100 0 15
2014 GL 69 24 4 1 2 0 0 93 3 428
2014 GL-06 79 21 0 0 0 0 0 100 0 29
2014 GL-07 80 13 4 0 2 2 0 94 2 55
2014 GL-08 69 18 4 7 2 0 0 87 9 55
2014 GL-09 74 20 3 1 3 0 0 93 4 106
2014 GL-10 57 40 3 0 0 0 0 97 0 65
2014 GL-11 65 28 4 0 3 0 0 93 3 68
2014 GL-13 47 37 16 0 0 0 0 84 0 19
2011 GL 66 26 5 2 1 0 0 92 3 495
2011 GL-06 56 31 8 5 0 0 0 87 5 39
2011 GL-07 70 24 4 2 0 0 0 93 2 46
2011 GL-08 73 21 2 3 0 0 0 95 3 94
2011 GL-09 69 22 6 2 2 0 0 90 4 102
2011 GL-10 56 39 4 1 0 0 0 95 1 77
2011 GL-11 66 26 7 1 0 0 0 91 1 70
2011 GL-12 71 18 6 0 6 0 0 88 6 17
2011 GL-13 55 40 5 0 0 0 0 95 0 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 31 41 13 8 7 1 0 72 15 376
2019 GL-07 23 43 14 7 13 0 0 66 20 86
2019 GL-08 34 34 11 11 9 0 0 68 20 44
2019 GL-09 33 44 10 10 3 1 0 78 13 73
2019 GL-10 33 33 20 4 9 0 0 67 13 45
2019 GL-11 27 46 14 4 7 1 0 74 12 70
2019 GL-13 37 47 11 5 0 0 0 84 5 19
2018 GL 23 42 14 9 12 0 0 65 21 306
2018 GL-07 24 36 18 10 13 0 0 60 22 72
2018 GL-08 15 54 15 12 4 0 0 69 15 26
2018 GL-09 18 44 13 8 17 0 0 62 25 71
2018 GL-10 24 38 12 5 21 0 0 62 26 42
2018 GL-11 24 49 13 7 7 0 0 73 15 55
2018 GL-13 33 27 13 20 7 0 0 60 27 15
2017 GL 23 41 17 10 8 0 0 65 18 376
2017 GL-07 26 41 19 4 9 1 0 68 13 69
2017 GL-08 21 33 25 13 8 0 0 54 21 48
2017 GL-09 27 42 12 10 8 0 0 70 18 99
2017 GL-10 17 46 15 10 12 0 0 63 22 59
2017 GL-11 20 41 20 15 5 0 0 61 20 61
2017 GL-13 20 40 20 13 7 0 0 60 20 15
2014 GL 19 44 14 12 10 1 0 63 22 429
2014 GL-06 24 59 0 3 10 3 0 86 14 29
2014 GL-07 16 45 13 9 15 2 0 63 24 55
2014 GL-08 16 36 20 16 11 0 0 53 27 55
2014 GL-09 19 47 11 10 10 2 1 67 21 107
2014 GL-10 14 43 18 18 6 0 0 57 25 65
2014 GL-11 22 42 13 12 12 0 0 64 23 68
2014 GL-13 26 58 16 0 0 0 0 84 0 19
2011 GL 31 42 12 9 7 0 0 73 16 494
2011 GL-06 28 31 15 10 15 0 0 59 26 39
2011 GL-07 30 41 15 9 4 0 0 72 13 46
2011 GL-08 27 43 15 8 8 0 0 70 15 93
2011 GL-09 32 37 12 13 6 0 0 70 19 102
2011 GL-10 29 48 6 12 5 0 0 77 17 77
2011 GL-11 34 47 6 7 6 0 0 81 13 70
2011 GL-12 41 47 0 0 12 0 0 88 12 17
2011 GL-13 35 60 5 0 0 0 0 95 0 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 36 34 14 9 6 1 0 70 16 373
2019 GL-07 38 26 19 6 12 0 0 64 17 86
2019 GL-08 33 45 2 12 7 0 0 79 19 42
2019 GL-09 39 36 13 10 1 1 0 76 11 72
2019 GL-10 33 28 20 11 9 0 0 61 20 46
2019 GL-11 30 32 19 12 6 1 0 63 18 69
2019 GL-13 37 47 5 5 5 0 0 84 11 19
2018 GL 25 39 18 7 10 0 0 65 18 307
2018 GL-07 27 32 24 6 11 0 0 59 17 71
2018 GL-08 19 52 11 7 11 0 0 70 19 27
2018 GL-09 24 41 15 7 13 0 0 65 20 71
2018 GL-10 21 35 23 7 14 0 0 56 21 43
2018 GL-11 20 52 11 7 9 0 0 72 17 54
2018 GL-13 33 33 13 13 7 0 0 67 20 15
2017 GL 28 37 17 9 9 0 0 65 18 377
2017 GL-07 35 32 19 3 10 1 0 68 13 69
2017 GL-08 27 39 20 10 4 0 0 65 14 49
2017 GL-09 31 35 17 8 8 0 0 67 16 99
2017 GL-10 17 41 12 14 16 0 0 59 29 58
2017 GL-11 21 41 16 13 8 0 0 62 21 61
2017 GL-13 27 53 7 7 7 0 0 80 13 15
2014 GL 24 42 15 10 8 1 0 67 18 429
2014 GL-06 31 49 3 10 3 3 0 82 14 29
2014 GL-07 24 42 16 5 11 2 0 67 17 55
2014 GL-08 24 38 13 13 13 0 0 62 26 55
2014 GL-09 26 43 15 7 7 1 1 70 14 107
2014 GL-10 18 45 22 11 5 0 0 63 15 65
2014 GL-11 23 43 13 13 7 0 0 66 20 68
2014 GL-13 26 47 16 11 0 0 0 74 11 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 28 36 16 13 6 1 0 65 19 374
2019 GL-07 26 36 15 15 7 0 0 62 23 84
2019 GL-08 31 36 12 17 5 0 0 67 21 42
2019 GL-09 29 39 12 16 3 1 0 69 19 75
2019 GL-10 30 34 13 17 6 0 0 64 23 47
2019 GL-11 19 40 24 10 6 1 0 59 16 70
2019 GL-13 28 33 17 11 11 0 0 61 22 18
2018 GL 20 39 18 11 12 0 0 59 23 308
2018 GL-07 18 38 20 8 15 0 0 56 24 71
2018 GL-08 19 44 19 15 4 0 0 63 19 27
2018 GL-09 21 39 13 10 17 0 0 61 27 71
2018 GL-10 19 37 23 7 14 0 0 56 21 43
2018 GL-11 18 40 16 15 11 0 0 58 25 55
2018 GL-13 27 20 27 20 7 0 0 47 27 15
2017 GL 22 36 19 12 11 0 0 58 23 377
2017 GL-07 25 39 17 6 12 1 0 65 18 69
2017 GL-08 23 29 26 18 4 0 0 51 23 49
2017 GL-09 27 36 14 8 14 0 0 64 22 99
2017 GL-10 17 31 24 10 17 0 0 48 28 58
2017 GL-11 20 41 15 20 5 0 0 61 25 61
2017 GL-13 20 40 20 13 7 0 0 60 20 15
2014 GL 21 37 22 13 7 1 0 58 20 429
2014 GL-06 27 49 7 17 0 0 0 76 17 29
2014 GL-07 27 29 18 13 11 2 0 57 24 55
2014 GL-08 22 42 18 15 4 0 0 64 18 55
2014 GL-09 24 33 22 7 11 1 1 58 19 107
2014 GL-10 12 34 29 17 6 2 0 47 23 65
2014 GL-11 16 44 22 12 6 0 0 61 18 68
2014 GL-13 16 47 32 5 0 0 0 63 5 19
2011 GL 29 44 14 8 4 0 0 73 13 490
2011 GL-06 36 26 23 8 8 0 0 62 15 39
2011 GL-07 30 43 15 7 2 0 2 76 9 46
2011 GL-08 24 49 12 10 5 0 0 73 15 92
2011 GL-09 34 42 9 9 6 0 0 76 15 100
2011 GL-10 22 51 16 9 3 0 0 73 12 77
2011 GL-11 27 46 16 7 4 0 0 73 11 70
2011 GL-12 41 35 18 6 0 0 0 76 6 17
2011 GL-13 11 58 21 11 0 0 0 68 11 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 51 35 7 3 2 1 0 87 5 377
2019 GL-07 55 29 8 5 2 0 0 85 7 85
2019 GL-08 58 33 5 0 5 0 0 91 5 43
2019 GL-09 51 40 4 4 0 1 0 92 4 75
2019 GL-10 59 24 9 9 0 0 0 83 9 46
2019 GL-11 40 41 13 0 3 3 0 84 3 70
2019 GL-13 53 42 5 0 0 0 0 95 0 19
2018 GL 43 38 13 3 2 0 0 81 6 308
2018 GL-07 50 32 15 1 1 0 0 82 3 72
2018 GL-08 59 22 11 4 4 0 0 81 7 27
2018 GL-09 34 46 14 3 3 0 0 80 6 71
2018 GL-10 44 33 12 2 7 2 0 79 10 43
2018 GL-11 35 48 9 7 0 0 0 83 7 54
2018 GL-13 27 47 27 0 0 0 0 73 0 15
2017 GL 41 40 11 3 3 0 0 82 7 375
2017 GL-07 49 33 9 1 6 0 1 84 7 69
2017 GL-08 45 41 14 0 0 0 0 86 0 49
2017 GL-09 48 36 7 4 4 0 0 85 8 99
2017 GL-10 33 40 17 5 5 0 0 72 10 58
2017 GL-11 25 53 17 3 2 0 0 78 5 60
2017 GL-13 33 60 7 0 0 0 0 93 0 15
2014 GL 44 39 9 4 3 0 0 83 8 428
2014 GL-06 59 31 7 3 0 0 0 90 3 29
2014 GL-07 45 33 15 4 2 2 0 79 6 55
2014 GL-08 42 42 7 5 4 0 0 84 9 55
2014 GL-09 52 36 7 2 3 0 0 89 5 107
2014 GL-10 40 45 8 6 2 0 0 85 8 65
2014 GL-11 32 48 10 3 7 0 0 80 10 68
2014 GL-13 42 26 11 11 11 0 0 68 21 19
2011 GL 49 40 5 4 2 0 0 90 5 493
2011 GL-06 42 37 11 5 5 0 0 79 11 38
2011 GL-07 46 39 7 9 0 0 0 85 9 46
2011 GL-08 57 35 4 3 0 0 0 93 3 94
2011 GL-09 55 32 6 4 3 0 0 87 7 102
2011 GL-10 43 49 4 3 1 0 0 92 4 77
2011 GL-11 50 40 4 3 3 0 0 90 6 70
2011 GL-12 41 47 6 6 0 0 0 88 6 17
2011 GL-13 25 70 0 5 0 0 0 95 5 20
2008 GL 44 45 5 4 1 0 0 89 5 375
2008 GL-06 46 39 7 0 7 0 0 86 7 28
2008 GL-07 44 44 7 4 0 0 0 89 4 45
2008 GL-08 56 36 3 5 0 0 0 92 5 61
2008 GL-09 37 51 6 6 0 0 0 88 6 67
2008 GL-10 38 57 3 0 2 0 0 95 2 61
2008 GL-11 47 35 12 2 5 0 0 81 7 43
2008 GL-12 60 30 0 10 0 0 0 90 10 10
2008 GL-13 47 53 0 0 0 0 0 100 0 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 30 40 18 6 4 1 1 71 11 374
2019 GL-07 38 39 15 5 4 0 0 76 8 85
2019 GL-08 32 34 23 9 2 0 0 66 11 44
2019 GL-09 29 49 11 4 4 1 1 80 9 72
2019 GL-10 32 45 21 0 2 0 0 77 2 47
2019 GL-11 26 38 22 7 6 1 0 65 13 69
2019 GL-13 11 21 26 32 11 0 0 32 42 19
2018 GL 28 39 21 8 4 0 1 67 12 309
2018 GL-07 29 40 24 6 0 0 1 70 6 72
2018 GL-08 30 26 26 19 0 0 0 56 19 27
2018 GL-09 25 50 18 4 1 0 1 76 6 72
2018 GL-10 35 44 14 5 2 0 0 79 7 43
2018 GL-11 20 39 24 13 4 0 0 59 17 54
2018 GL-13 0 13 27 20 40 0 0 13 60 15
2017 GL 31 40 18 7 3 1 1 72 10 381
2017 GL-07 36 41 17 3 1 1 0 78 4 70
2017 GL-08 35 41 14 8 2 0 0 76 10 51
2017 GL-09 39 35 17 6 1 1 0 76 7 99
2017 GL-10 27 50 20 3 0 0 0 77 3 60
2017 GL-11 18 43 15 13 8 0 2 63 22 60
2017 GL-13 0 33 33 20 13 0 0 33 33 15
2014 GL 27 36 23 9 5 0 1 64 13 429
2014 GL-06 41 21 18 7 14 0 0 62 21 29
2014 GL-07 27 36 22 7 5 2 0 65 13 55
2014 GL-08 31 40 24 4 0 0 2 72 4 55
2014 GL-09 30 41 18 7 2 0 2 72 10 107
2014 GL-10 22 37 29 11 2 0 0 58 12 65
2014 GL-11 17 42 22 9 10 0 0 60 19 68
2014 GL-13 5 16 37 32 11 0 0 21 42 19
2011 GL 26 34 25 9 6 0 1 60 15 494
2011 GL-06 31 28 28 5 5 3 0 61 11 39
2011 GL-07 28 46 24 0 0 0 2 76 0 46
2011 GL-08 30 40 15 11 4 0 0 70 15 94
2011 GL-09 29 31 22 12 5 0 2 61 17 101
2011 GL-10 16 42 31 5 6 0 0 57 12 77
2011 GL-11 14 27 34 10 14 0 0 41 24 70
2011 GL-12 29 24 35 12 0 0 0 53 12 17
2011 GL-13 5 30 30 30 5 0 0 35 35 20
2008 GL 21 37 24 10 8 0 0 58 18 374
2008 GL-06 36 39 4 14 7 0 0 75 21 28
2008 GL-07 38 40 16 0 4 2 0 80 5 45
2008 GL-08 22 38 25 8 7 0 0 60 15 60
2008 GL-09 19 34 24 10 12 0 0 54 22 67
2008 GL-10 11 44 31 10 3 0 0 56 13 61
2008 GL-11 21 35 23 9 12 0 0 56 21 43
2008 GL-12 10 30 30 10 20 0 0 40 30 10
2008 GL-13 0 21 26 37 16 0 0 21 53 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 12 31 36 15 5 1 1 20 44 380
2019 GL-07 9 30 34 17 7 0 2 25 40 86
2019 GL-08 7 32 32 18 11 0 0 30 39 44
2019 GL-09 12 27 35 20 5 1 0 26 39 75
2019 GL-10 4 32 49 13 2 0 0 15 36 47
2019 GL-11 20 29 37 13 0 1 0 13 49 70
2019 GL-13 26 53 16 5 0 0 0 5 79 19
2018 GL 13 31 38 14 4 0 0 18 44 309
2018 GL-07 8 23 48 16 4 0 0 21 32 73
2018 GL-08 4 28 40 16 12 0 0 28 32 25
2018 GL-09 11 29 39 17 4 0 0 21 40 72
2018 GL-10 14 42 28 16 0 0 0 16 56 43
2018 GL-11 20 38 35 4 4 0 0 7 58 55
2018 GL-13 33 40 27 0 0 0 0 0 73 15
2017 GL 15 32 32 14 5 0 3 20 48 379
2017 GL-07 6 31 42 15 1 0 4 18 38 71
2017 GL-08 14 22 28 28 6 0 2 35 37 50
2017 GL-09 13 35 34 9 7 0 2 17 49 98
2017 GL-10 16 38 29 10 3 0 3 14 55 58
2017 GL-11 26 34 21 13 3 0 2 17 62 61
2017 GL-13 33 33 33 0 0 0 0 0 67 15
2014 GL 14 37 33 10 5 0 1 15 51 428
2014 GL-06 14 17 38 17 10 0 3 28 32 29
2014 GL-07 6 49 32 4 5 4 0 9 57 55
2014 GL-08 4 44 34 15 4 0 0 18 47 55
2014 GL-09 16 30 31 16 7 0 1 23 46 107
2014 GL-10 13 31 45 9 2 0 0 11 44 64
2014 GL-11 20 43 26 7 3 0 0 10 64 68
2014 GL-13 21 42 32 5 0 0 0 5 63 19
2011 GL 18 33 32 11 4 0 1 15 52 495
2011 GL-06 26 36 31 5 3 0 0 8 62 39
2011 GL-07 7 33 41 17 2 0 0 20 39 46
2011 GL-08 13 35 34 7 7 1 2 15 49 94
2011 GL-09 16 30 33 12 7 0 2 19 47 102
2011 GL-10 14 34 38 14 0 0 0 14 48 77
2011 GL-11 31 33 24 10 0 0 1 10 65 70
2011 GL-12 35 24 29 12 0 0 0 12 59 17
2011 GL-13 30 55 10 5 0 0 0 5 85 20
2008 GL 18 33 33 11 3 0 1 15 52 374
2008 GL-06 22 26 41 7 4 0 0 11 48 27
2008 GL-07 13 24 36 18 9 0 0 27 38 45
2008 GL-08 21 31 30 15 2 0 2 17 53 61
2008 GL-09 16 24 40 15 4 0 0 19 40 67
2008 GL-10 18 36 31 11 2 0 2 13 55 61
2008 GL-11 30 44 16 7 2 0 0 9 74 43
2008 GL-12 10 30 50 0 10 0 0 10 40 10
2008 GL-13 21 58 21 0 0 0 0 0 79 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 12 25 29 19 13 1 1 33 37 378
2019 GL-07 13 20 29 15 20 0 2 36 34 85
2019 GL-08 7 23 25 27 16 2 0 44 30 44
2019 GL-09 7 27 24 26 14 1 1 40 35 74
2019 GL-10 11 30 34 17 6 0 2 24 41 47
2019 GL-11 19 23 31 17 6 3 1 24 43 70
2019 GL-13 16 47 26 5 5 0 0 11 63 19
2018 GL 17 29 28 17 9 1 0 26 46 307
2018 GL-07 11 29 26 25 10 0 0 34 40 73
2018 GL-08 4 40 20 20 12 4 0 33 46 25
2018 GL-09 21 26 28 17 7 1 0 24 48 72
2018 GL-10 17 33 38 7 5 0 0 12 50 42
2018 GL-11 27 29 24 11 9 0 0 20 56 55
2018 GL-13 27 33 27 7 7 0 0 13 60 15
2017 GL 16 27 27 16 9 1 3 26 45 379
2017 GL-07 13 23 27 24 6 1 6 32 39 70
2017 GL-08 12 31 24 18 10 4 2 29 46 51
2017 GL-09 16 24 27 16 12 0 4 30 43 98
2017 GL-10 27 34 27 5 5 0 2 10 62 59
2017 GL-11 15 27 35 12 10 0 2 22 42 60
2017 GL-13 7 33 40 7 13 0 0 20 40 15
2014 GL 15 31 32 12 7 2 0 20 48 428
2014 GL-06 10 21 21 17 28 3 0 46 32 29
2014 GL-07 13 29 31 14 9 4 0 24 44 55
2014 GL-08 9 37 28 15 6 6 0 22 49 54
2014 GL-09 16 22 33 17 10 1 1 28 39 107
2014 GL-10 23 38 28 9 0 2 0 9 63 65
2014 GL-11 19 36 33 4 6 1 0 10 56 68
2014 GL-13 5 37 53 5 0 0 0 5 42 19
2011 GL 11 26 34 17 10 1 1 28 38 494
2011 GL-06 18 26 24 21 8 3 0 30 46 38
2011 GL-07 4 37 22 28 9 0 0 37 41 46
2011 GL-08 9 19 40 18 9 2 3 28 29 94
2011 GL-09 13 18 34 13 20 2 1 33 31 102
2011 GL-10 8 31 40 16 4 1 0 20 39 77
2011 GL-11 13 30 31 14 9 1 1 24 44 70
2011 GL-12 6 47 24 12 12 0 0 24 53 17
2011 GL-13 10 30 50 10 0 0 0 10 40 20
2008 GL 16 27 32 17 6 2 1 24 44 373
2008 GL-06 15 19 30 19 7 7 4 29 38 27
2008 GL-07 11 24 29 27 9 0 0 36 36 45
2008 GL-08 15 25 36 16 5 3 0 22 41 61
2008 GL-09 18 21 36 18 6 1 0 24 39 67
2008 GL-10 15 26 31 18 3 5 2 23 44 61
2008 GL-11 23 28 30 12 7 0 0 19 51 43
2008 GL-12 20 40 20 10 10 0 0 20 60 10
2008 GL-13 11 42 37 5 5 0 0 11 53 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 23 28 30 11 5 2 1 17 52 377
2019 GL-07 21 28 29 8 8 2 2 17 52 85
2019 GL-08 16 18 39 16 11 0 0 27 34 44
2019 GL-09 16 36 32 9 3 3 0 13 54 74
2019 GL-10 15 39 26 15 4 0 0 20 54 46
2019 GL-11 29 27 31 9 0 3 1 9 58 70
2019 GL-13 47 32 11 11 0 0 0 11 79 19
2018 GL 27 37 21 9 4 0 1 13 65 306
2018 GL-07 21 42 19 11 6 0 1 17 63 72
2018 GL-08 36 24 24 12 4 0 0 16 60 25
2018 GL-09 32 31 25 6 6 1 0 11 63 72
2018 GL-10 24 40 21 12 2 0 0 14 64 42
2018 GL-11 29 45 18 5 2 0 0 7 75 55
2018 GL-13 40 33 27 0 0 0 0 0 73 15
2017 GL 23 30 28 13 5 0 1 18 54 378
2017 GL-07 16 29 35 14 4 0 1 18 46 71
2017 GL-08 12 36 26 16 10 0 0 26 48 50
2017 GL-09 28 24 30 14 3 1 0 18 53 98
2017 GL-10 20 42 25 10 2 0 2 12 63 60
2017 GL-11 31 29 29 10 2 0 0 12 59 59
2017 GL-13 43 14 21 14 7 0 0 21 57 14
2014 GL 26 34 27 7 4 1 1 11 62 428
2014 GL-06 7 28 31 21 3 7 3 27 39 29
2014 GL-07 19 29 33 7 7 4 0 15 50 54
2014 GL-08 13 43 29 7 5 2 0 13 57 55
2014 GL-09 26 31 25 8 6 1 3 15 59 107
2014 GL-10 35 37 25 3 0 0 0 3 72 65
2014 GL-11 38 37 20 3 1 0 0 4 75 68
2014 GL-13 32 37 26 5 0 0 0 5 68 19
2011 GL 21 34 29 9 5 1 1 13 57 493
2011 GL-06 13 28 41 13 3 0 3 16 42 39
2011 GL-07 9 39 26 20 7 0 0 26 48 46
2011 GL-08 16 40 23 11 5 2 2 17 59 92
2011 GL-09 19 27 38 5 8 2 1 13 47 102
2011 GL-10 30 42 23 3 1 0 1 4 72 77
2011 GL-11 24 31 33 9 3 0 0 11 56 70
2011 GL-12 47 29 18 6 0 0 0 6 76 17
2011 GL-13 30 55 10 5 0 0 0 5 85 20
2008 GL 25 32 29 8 3 2 1 12 59 372
2008 GL-06 22 11 44 7 7 4 4 16 36 27
2008 GL-07 25 27 34 9 2 0 2 12 53 44
2008 GL-08 23 30 33 8 2 3 2 10 55 61
2008 GL-09 25 34 19 12 6 3 0 18 62 67
2008 GL-10 28 34 25 8 2 3 0 10 64 61
2008 GL-11 28 42 21 7 2 0 0 9 70 43
2008 GL-12 30 10 40 0 20 0 0 20 40 10
2008 GL-13 37 58 0 5 0 0 0 5 95 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 6 15 35 28 14 1 1 43 22 376
2019 GL-07 4 15 29 29 19 0 4 50 20 85
2019 GL-08 2 23 30 23 23 0 0 45 25 44
2019 GL-09 8 8 33 37 12 1 0 50 16 75
2019 GL-10 4 15 43 28 11 0 0 38 19 47
2019 GL-11 9 17 37 27 9 1 0 36 26 70
2019 GL-13 21 16 47 16 0 0 0 16 37 19
2018 GL 8 18 34 29 10 0 0 40 27 309
2018 GL-07 5 10 36 37 11 0 1 49 15 73
2018 GL-08 12 16 32 36 4 0 0 40 28 25
2018 GL-09 10 10 33 31 17 0 0 47 19 72
2018 GL-10 7 33 33 26 2 0 0 28 40 43
2018 GL-11 9 27 35 24 5 0 0 29 36 55
2018 GL-13 7 40 33 20 0 0 0 20 47 15
2017 GL 9 19 34 28 10 0 1 38 28 377
2017 GL-07 1 10 33 46 9 0 1 55 12 70
2017 GL-08 16 16 39 14 14 0 0 29 32 49
2017 GL-09 7 15 29 35 13 0 1 48 23 98
2017 GL-10 10 30 37 17 5 0 2 22 41 60
2017 GL-11 14 27 31 22 5 0 2 27 41 59
2017 GL-13 20 27 47 7 0 0 0 7 47 15
2014 GL 10 21 37 21 10 1 1 31 32 426
2014 GL-06 3 7 42 14 34 0 0 48 10 29
2014 GL-07 7 18 38 18 14 4 0 34 27 55
2014 GL-08 4 24 42 22 9 0 0 31 27 55
2014 GL-09 8 11 41 26 11 1 2 39 19 106
2014 GL-10 20 31 22 23 2 0 2 25 52 64
2014 GL-11 9 32 41 16 3 0 0 19 40 68
2014 GL-13 16 32 47 5 0 0 0 5 47 19
2011 GL 14 22 34 21 7 1 1 28 37 489
2011 GL-06 15 21 18 31 13 3 0 45 37 39
2011 GL-07 9 16 22 47 7 0 0 53 24 45
2011 GL-08 15 17 43 15 4 1 4 20 34 93
2011 GL-09 9 17 37 26 9 0 2 36 26 102
2011 GL-10 14 30 37 12 7 0 0 18 45 76
2011 GL-11 15 35 32 15 3 0 0 18 50 68
2011 GL-12 29 29 29 6 6 0 0 12 59 17
2011 GL-13 16 47 32 5 0 0 0 5 63 19
2008 GL 15 19 39 18 7 1 1 25 35 371
2008 GL-06 15 0 37 26 15 4 4 44 16 27
2008 GL-07 2 9 29 42 16 0 2 59 11 45
2008 GL-08 25 13 38 20 5 0 0 25 38 61
2008 GL-09 12 10 48 19 9 0 1 29 23 67
2008 GL-10 24 27 32 12 2 2 2 14 53 59
2008 GL-11 16 35 33 12 5 0 0 16 51 43
2008 GL-12 30 20 40 0 10 0 0 10 50 10
2008 GL-13 5 58 32 0 5 0 0 5 63 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 14 25 28 18 13 1 1 31 40 380
2019 GL-07 12 22 35 12 16 0 3 29 35 86
2019 GL-08 7 18 27 25 23 0 0 48 25 44
2019 GL-09 9 25 33 19 12 1 0 31 35 75
2019 GL-10 6 21 32 30 11 0 0 40 28 47
2019 GL-11 26 30 23 13 6 1 1 19 57 70
2019 GL-13 26 63 5 5 0 0 0 5 89 19
2018 GL 24 27 30 12 6 1 0 18 51 310
2018 GL-07 16 26 32 15 10 0 1 25 43 73
2018 GL-08 12 35 31 12 12 0 0 23 46 26
2018 GL-09 21 22 35 14 4 4 0 19 45 72
2018 GL-10 30 21 26 19 5 0 0 23 51 43
2018 GL-11 31 35 27 5 2 0 0 7 65 55
2018 GL-13 47 33 20 0 0 0 0 0 80 15
2017 GL 18 26 33 15 7 0 2 23 44 381
2017 GL-07 9 25 39 18 6 0 3 25 35 71
2017 GL-08 18 34 20 16 10 0 2 27 53 50
2017 GL-09 12 32 31 14 9 1 0 23 45 99
2017 GL-10 22 20 37 20 0 0 2 20 42 60
2017 GL-11 25 22 33 10 8 0 2 19 48 60
2017 GL-13 47 20 33 0 0 0 0 0 67 15
2014 GL 23 33 28 11 4 1 1 15 57 429
2014 GL-06 21 21 31 11 14 3 0 25 42 29
2014 GL-07 22 26 27 11 9 4 2 21 50 55
2014 GL-08 16 34 31 13 4 0 2 17 52 55
2014 GL-09 14 34 34 12 6 0 1 18 48 107
2014 GL-10 26 37 26 9 2 0 0 11 63 65
2014 GL-11 33 35 23 9 0 0 0 9 68 68
2014 GL-13 42 32 21 5 0 0 0 5 74 19
2011 GL 17 29 31 14 7 0 2 21 47 495
2011 GL-06 18 38 23 15 5 0 0 21 56 39
2011 GL-07 11 11 48 22 9 0 0 30 22 46
2011 GL-08 12 27 30 19 5 1 6 26 41 94
2011 GL-09 10 30 33 12 14 0 1 26 41 102
2011 GL-10 21 27 32 14 5 0 0 19 48 77
2011 GL-11 33 31 29 4 3 0 0 7 64 70
2011 GL-12 29 35 12 12 12 0 0 24 65 17
2011 GL-13 25 55 20 0 0 0 0 0 80 20
2008 GL 21 28 28 16 5 0 1 22 50 372
2008 GL-06 18 14 36 18 7 4 4 27 35 28
2008 GL-07 16 30 20 16 16 0 2 33 47 44
2008 GL-08 23 23 23 28 2 0 2 30 47 61
2008 GL-09 15 24 36 17 8 0 0 24 39 66
2008 GL-10 18 33 26 18 2 0 3 20 53 61
2008 GL-11 33 30 23 12 2 0 0 14 63 43
2008 GL-12 0 60 20 10 10 0 0 20 60 10
2008 GL-13 37 37 21 5 0 0 0 5 74 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 8 16 23 27 20 2 4 50 26 380
2019 GL-07 8 10 21 26 28 2 5 58 20 86
2019 GL-08 2 18 20 27 27 0 5 57 21 44
2019 GL-09 9 16 20 31 19 3 3 52 27 75
2019 GL-10 2 21 34 17 17 2 6 37 26 47
2019 GL-11 17 10 23 31 13 3 3 47 29 70
2019 GL-13 5 42 21 26 5 0 0 32 47 19
2018 GL 14 24 20 24 14 3 2 40 39 309
2018 GL-07 8 24 15 35 15 3 0 51 33 72
2018 GL-08 15 31 27 15 0 0 12 17 52 26
2018 GL-09 15 18 18 22 17 7 3 43 37 72
2018 GL-10 16 28 16 21 19 0 0 40 44 43
2018 GL-11 18 24 24 22 11 2 0 33 43 55
2018 GL-13 7 40 47 0 7 0 0 7 47 15
2017 GL 11 19 24 27 11 1 5 41 33 379
2017 GL-07 6 17 18 46 6 0 7 56 25 71
2017 GL-08 6 26 32 16 14 2 4 32 34 50
2017 GL-09 10 22 26 23 15 1 3 40 33 97
2017 GL-10 20 20 20 23 10 2 5 36 43 60
2017 GL-11 17 15 23 30 10 2 3 42 33 60
2017 GL-13 20 27 40 13 0 0 0 13 47 15
2014 GL 12 21 21 30 11 1 3 44 34 428
2014 GL-06 7 14 21 17 34 3 3 55 22 29
2014 GL-07 11 18 24 24 15 5 3 42 32 55
2014 GL-08 11 24 16 31 7 2 9 43 39 55
2014 GL-09 13 21 19 26 16 0 5 44 36 107
2014 GL-10 14 25 20 37 3 0 2 41 39 65
2014 GL-11 13 21 16 41 6 1 1 49 35 67
2014 GL-13 5 16 47 32 0 0 0 32 21 19
2011 GL 12 22 24 24 14 1 4 40 35 495
2011 GL-06 13 10 26 44 8 0 0 51 23 39
2011 GL-07 7 28 17 26 22 0 0 48 35 46
2011 GL-08 12 21 31 20 11 1 4 33 35 94
2011 GL-09 15 12 18 25 23 0 9 52 29 102
2011 GL-10 8 27 21 26 13 1 4 41 37 77
2011 GL-11 14 27 27 19 13 0 0 31 41 70
2011 GL-12 18 29 18 24 6 0 6 31 50 17
2011 GL-13 15 40 35 5 5 0 0 10 55 20
2008 GL 15 18 23 28 10 3 4 41 35 373
2008 GL-06 15 11 22 26 15 4 7 46 29 27
2008 GL-07 7 13 20 38 18 4 0 58 21 45
2008 GL-08 18 16 20 28 10 5 3 41 38 61
2008 GL-09 16 19 19 31 9 1 3 42 38 67
2008 GL-10 18 13 31 23 3 3 8 30 35 61
2008 GL-11 16 30 19 19 12 0 5 32 49 43
2008 GL-12 20 20 30 10 20 0 0 30 40 10
2008 GL-13 16 42 32 11 0 0 0 11 58 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 14 27 35 11 10 1 2 22 42 377
2019 GL-07 8 21 42 10 14 0 5 26 30 86
2019 GL-08 14 17 40 17 12 0 0 29 31 42
2019 GL-09 16 28 32 13 9 1 0 23 45 75
2019 GL-10 6 38 34 11 6 2 2 18 47 47
2019 GL-11 17 30 29 13 7 3 1 21 49 70
2019 GL-13 39 39 17 0 6 0 0 6 78 18
2018 GL 23 29 26 13 6 3 1 20 53 308
2018 GL-07 11 33 29 11 10 6 0 22 47 72
2018 GL-08 28 28 16 16 4 4 4 22 61 25
2018 GL-09 25 26 25 14 6 3 1 20 54 72
2018 GL-10 26 33 19 14 7 2 0 21 60 43
2018 GL-11 33 25 24 16 2 0 0 18 58 55
2018 GL-13 40 40 20 0 0 0 0 0 80 15
2017 GL 15 31 28 14 8 2 2 23 48 379
2017 GL-07 7 24 30 23 10 1 4 35 34 70
2017 GL-08 6 42 32 6 10 2 2 17 50 50
2017 GL-09 15 30 29 13 10 2 1 24 46 98
2017 GL-10 17 40 25 12 5 0 2 17 58 60
2017 GL-11 22 28 27 18 2 2 2 21 52 60
2017 GL-13 47 27 20 7 0 0 0 7 73 15
2014 GL 20 30 29 11 6 1 2 17 52 425
2014 GL-06 3 21 35 24 10 0 7 37 26 29
2014 GL-07 13 26 33 6 15 7 0 22 42 54
2014 GL-08 17 32 28 13 7 2 2 21 50 54
2014 GL-09 19 29 32 12 6 0 2 18 49 106
2014 GL-10 26 38 23 11 2 0 0 12 65 65
2014 GL-11 25 33 31 6 1 0 4 8 60 67
2014 GL-13 42 26 21 11 0 0 0 11 68 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 6 15 29 29 17 2 3 48 22 379
2019 GL-07 2 16 23 29 21 2 6 54 20 86
2019 GL-08 5 2 23 40 28 0 2 69 7 43
2019 GL-09 5 16 25 35 16 3 0 52 22 75
2019 GL-10 2 11 30 36 17 2 2 56 13 47
2019 GL-11 13 20 40 16 9 1 1 25 34 70
2019 GL-13 5 26 37 21 11 0 0 32 32 19
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 72 15 5 2 1 1 4 91 4 380
2019 GL-07 74 12 7 1 1 0 5 90 2 86
2019 GL-08 75 11 2 5 0 0 7 93 5 44
2019 GL-09 81 13 1 0 1 1 1 97 1 75
2019 GL-10 68 15 9 4 2 0 2 85 7 47
2019 GL-11 61 19 10 3 3 1 3 84 6 70
2019 GL-13 63 21 0 5 0 0 11 94 6 19
2017 GL 71 16 6 1 2 0 4 91 3 382
2017 GL-07 80 11 4 0 0 0 4 96 0 71
2017 GL-08 61 31 2 0 2 0 4 96 2 51
2017 GL-09 76 11 7 2 1 0 3 90 3 99
2017 GL-10 66 20 7 0 3 0 3 89 4 59
2017 GL-11 70 15 7 2 2 0 5 90 3 61
2017 GL-13 73 7 7 7 0 0 7 86 7 15
2014 GL 72 15 5 1 2 0 4 92 3 428
2014 GL-06 96 4 0 0 0 0 0 100 0 29
2014 GL-07 73 13 4 0 2 2 7 94 2 55
2014 GL-08 67 14 9 4 0 0 5 86 4 55
2014 GL-09 74 16 1 1 4 0 5 94 5 107
2014 GL-10 62 23 6 0 3 0 6 90 3 65
2014 GL-11 75 19 3 0 0 0 3 97 0 67
2014 GL-13 68 21 5 0 5 0 0 89 5 19
2011 GL 77 14 3 1 1 0 4 94 3 494
2011 GL-06 79 10 0 5 0 0 5 95 5 39
2011 GL-07 83 13 4 0 0 0 0 96 0 46
2011 GL-08 79 11 3 1 3 0 3 92 4 94
2011 GL-09 78 14 4 0 1 0 3 95 1 101
2011 GL-10 69 18 5 1 1 1 4 92 3 77
2011 GL-11 76 13 1 0 1 0 9 97 2 70
2011 GL-12 71 6 12 12 0 0 0 76 12 17
2011 GL-13 75 20 0 0 0 0 5 100 0 20
2008 GL 76 11 3 1 1 0 7 95 2 375
2008 GL-06 86 7 0 0 0 0 7 100 0 28
2008 GL-07 87 2 4 2 2 2 0 91 5 45
2008 GL-08 80 15 2 0 0 0 3 98 0 61
2008 GL-09 76 9 3 0 0 0 12 97 0 67
2008 GL-10 69 21 3 0 3 0 3 93 3 61
2008 GL-11 74 7 5 2 2 0 9 90 5 43
2008 GL-12 50 20 0 0 0 0 30 100 0 10
2008 GL-13 58 11 5 0 0 0 26 93 0 19

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 19 35 17 11 15 1 2 56 27 378
2019 GL-07 24 30 16 9 19 0 1 55 28 86
2019 GL-08 16 33 21 9 21 0 0 49 30 43
2019 GL-09 15 36 25 13 7 1 3 53 21 75
2019 GL-10 9 43 11 11 26 0 2 52 37 47
2019 GL-11 23 29 12 16 14 3 3 55 32 69
2019 GL-13 11 58 16 16 0 0 0 68 16 19
2018 GL 15 36 20 12 18 0 0 50 30 307
2018 GL-07 16 31 21 14 17 0 0 47 31 70
2018 GL-08 15 41 7 19 19 0 0 56 37 27
2018 GL-09 8 35 32 7 17 0 0 44 24 71
2018 GL-10 16 30 9 23 21 0 0 47 44 43
2018 GL-11 16 38 15 9 22 0 0 55 31 55
2018 GL-13 13 47 20 7 13 0 0 60 20 15
2017 GL 16 30 25 12 16 1 0 47 28 383
2017 GL-07 22 30 18 8 20 1 0 53 29 71
2017 GL-08 14 29 35 14 8 0 0 43 22 51
2017 GL-09 17 30 22 16 14 0 0 47 30 99
2017 GL-10 17 23 27 7 25 0 2 41 32 60
2017 GL-11 16 28 28 11 15 2 0 45 27 61
2017 GL-13 0 73 20 7 0 0 0 73 7 15
2014 GL 19 36 18 13 12 2 0 56 25 429
2014 GL-06 31 38 3 14 10 3 0 72 25 29
2014 GL-07 22 29 23 9 15 2 0 52 24 55
2014 GL-08 22 18 22 26 11 0 2 41 37 55
2014 GL-09 22 34 17 11 14 2 0 57 26 107
2014 GL-10 12 35 20 17 12 3 0 49 30 65
2014 GL-11 11 44 21 6 16 1 0 56 22 68
2014 GL-13 21 74 5 0 0 0 0 95 0 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 33 32 11 13 11 1 1 65 23 380
2019 GL-07 35 26 13 14 13 0 0 60 27 86
2019 GL-08 30 30 11 14 16 0 0 59 30 44
2019 GL-09 27 43 7 16 5 1 1 71 22 75
2019 GL-10 26 28 15 13 17 0 2 54 30 47
2019 GL-11 30 33 14 11 10 1 0 64 22 70
2019 GL-13 53 42 0 5 0 0 0 95 5 19
2018 GL 24 36 12 14 14 1 0 60 28 306
2018 GL-07 21 40 4 17 17 0 0 61 34 70
2018 GL-08 11 44 11 15 19 0 0 56 33 27
2018 GL-09 14 35 14 18 15 3 0 51 35 71
2018 GL-10 26 19 19 16 21 0 0 44 37 43
2018 GL-11 31 40 13 9 7 0 0 71 16 55
2018 GL-13 50 29 21 0 0 0 0 79 0 14
2017 GL 27 33 16 11 13 0 1 60 24 383
2017 GL-07 25 31 18 10 16 0 0 56 25 71
2017 GL-08 24 37 14 18 6 0 2 62 24 51
2017 GL-09 25 36 11 13 14 0 0 62 27 99
2017 GL-10 22 27 22 10 18 0 2 49 29 60
2017 GL-11 31 33 18 10 8 0 0 64 18 61
2017 GL-13 47 47 7 0 0 0 0 93 0 15
2014 GL 32 31 15 11 10 1 0 64 21 428
2014 GL-06 44 35 3 10 7 0 0 79 17 29
2014 GL-07 36 22 16 15 9 2 0 59 24 55
2014 GL-08 27 24 20 15 13 2 0 52 28 55
2014 GL-09 32 33 11 10 13 1 0 65 24 107
2014 GL-10 17 30 20 17 13 3 0 48 31 64
2014 GL-11 29 43 16 3 9 0 0 72 12 68
2014 GL-13 47 42 11 0 0 0 0 89 0 19

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 34 35 12 13 5 1 0 70 18 378
2019 GL-07 41 27 15 10 7 0 0 67 17 86
2019 GL-08 30 35 9 19 7 0 0 65 26 43
2019 GL-09 31 39 16 9 4 1 0 70 14 75
2019 GL-10 32 28 9 19 11 0 2 61 30 47
2019 GL-11 23 50 11 11 3 1 0 74 14 70
2019 GL-13 37 42 0 21 0 0 0 79 21 19
2018 GL 24 43 16 9 8 0 0 66 18 307
2018 GL-07 24 46 17 9 4 0 0 70 13 70
2018 GL-08 7 52 11 15 15 0 0 59 30 27
2018 GL-09 21 35 21 11 11 0 0 56 23 71
2018 GL-10 19 47 9 14 12 0 0 65 26 43
2018 GL-11 33 38 18 4 7 0 0 71 11 55
2018 GL-13 13 53 20 13 0 0 0 67 13 15
2017 GL 18 44 16 14 8 0 0 62 22 380
2017 GL-07 18 36 20 13 13 0 0 55 26 71
2017 GL-08 18 45 15 18 4 0 0 63 22 51
2017 GL-09 17 44 15 17 6 0 0 61 23 98
2017 GL-10 14 51 14 10 10 0 2 66 21 59
2017 GL-11 20 45 18 12 5 0 0 65 17 60
2017 GL-13 20 73 7 0 0 0 0 93 0 15
2014 GL 23 46 16 10 5 0 0 69 15 429
2014 GL-06 41 38 10 10 0 0 0 79 10 29
2014 GL-07 26 49 12 4 7 2 0 76 11 55
2014 GL-08 24 40 20 15 2 0 0 64 16 55
2014 GL-09 24 40 16 10 8 0 1 65 19 107
2014 GL-10 12 54 14 14 6 0 0 66 20 65
2014 GL-11 20 46 20 7 6 0 0 66 13 68
2014 GL-13 21 68 5 5 0 0 0 89 5 19

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 28 41 18 6 4 1 1 71 11 378
2019 GL-07 25 42 21 5 7 0 0 67 12 85
2019 GL-08 26 35 16 14 9 0 0 60 23 43
2019 GL-09 23 47 23 5 1 1 0 70 7 75
2019 GL-10 30 34 19 9 4 2 2 67 13 47
2019 GL-11 27 46 14 6 4 1 1 75 10 70
2019 GL-13 42 42 16 0 0 0 0 84 0 19
2018 GL 22 43 21 8 6 0 0 65 15 306
2018 GL-07 21 40 26 10 3 0 0 61 13 70
2018 GL-08 7 48 15 15 15 0 0 56 30 27
2018 GL-09 21 39 23 11 6 0 0 61 17 71
2018 GL-10 21 44 19 5 12 0 0 65 16 43
2018 GL-11 24 47 18 5 5 0 0 71 11 55
2018 GL-13 33 47 13 7 0 0 0 80 7 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 36 31 21 4 5 1 1 69 9 379
2019 GL-07 38 30 22 2 6 0 1 69 8 86
2019 GL-08 25 41 16 9 9 0 0 66 18 44
2019 GL-09 37 31 20 4 4 1 3 71 8 75
2019 GL-10 26 32 28 9 2 2 2 60 11 47
2019 GL-11 41 29 20 3 6 1 0 71 9 70
2019 GL-13 56 17 22 6 0 0 0 72 6 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GL 35 31 18 9 6 1 0 66 15 380
2019 GL-07 40 29 14 9 8 0 0 69 17 86
2019 GL-08 36 39 9 5 11 0 0 75 16 44
2019 GL-09 33 28 23 11 4 1 0 62 15 75
2019 GL-10 30 28 23 15 4 0 0 57 19 47
2019 GL-11 33 33 17 7 7 1 1 68 15 70
2019 GL-13 37 26 32 5 0 0 0 63 5 19
2018 GL 28 36 15 9 10 0 1 65 20 309
2018 GL-07 33 35 11 8 11 1 0 69 20 72
2018 GL-08 30 37 22 0 11 0 0 67 11 27
2018 GL-09 24 35 13 13 15 0 1 59 28 72
2018 GL-10 26 28 19 16 12 0 0 53 28 43
2018 GL-11 22 43 19 9 6 0 2 66 15 54
2018 GL-13 53 20 20 0 7 0 0 73 7 15
2017 GL 25 34 17 12 11 1 1 60 23 382
2017 GL-07 31 35 15 9 10 0 0 66 18 71
2017 GL-08 16 45 14 16 6 2 2 63 23 51
2017 GL-09 27 29 20 10 13 0 0 57 23 99
2017 GL-10 12 35 17 17 17 2 2 48 34 60
2017 GL-11 33 26 18 13 8 2 0 60 22 61
2017 GL-13 27 53 13 7 0 0 0 80 7 15
2014 GL 30 33 18 11 7 0 0 63 19 429
2014 GL-06 55 34 0 7 0 3 0 93 7 29
2014 GL-07 32 22 18 11 15 2 0 55 26 55
2014 GL-08 26 29 22 18 4 0 2 55 22 55
2014 GL-09 24 37 18 7 12 0 1 62 20 107
2014 GL-10 17 35 26 17 5 0 0 52 22 65
2014 GL-11 25 42 15 12 7 0 0 66 19 68
2014 GL-13 53 26 21 0 0 0 0 79 0 19
2011 GL 29 38 13 10 9 0 0 68 19 495
2011 GL-06 36 26 5 15 18 0 0 62 33 39
2011 GL-07 33 30 13 4 20 0 0 63 24 46
2011 GL-08 32 37 15 7 9 0 0 69 16 94
2011 GL-09 25 38 17 11 10 0 0 63 21 102
2011 GL-10 25 39 17 13 6 0 0 64 19 77
2011 GL-11 29 46 10 11 4 0 0 74 16 70
2011 GL-12 35 35 6 12 12 0 0 71 24 17
2011 GL-13 20 65 5 10 0 0 0 85