2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 51 6 7 1 0 0 86 8 175
2019 FI-01 37 54 5 3 0 0 0 92 3 59
2019 FI-02 32 51 7 11 0 0 0 83 11 76
2019 FI-03 29 50 8 4 8 0 0 79 13 24
2019 FI-04 58 33 0 8 0 0 0 92 8 12
2017 FI 37 47 4 9 3 0 0 84 12 167
2017 FI-01 47 44 2 8 0 0 0 90 8 55
2017 FI-02 30 46 4 13 6 0 0 77 19 69
2017 FI-03 32 56 4 8 0 0 0 88 8 25
2017 FI-04 36 42 14 0 7 0 0 79 7 14
2014 FI 33 54 4 7 2 0 0 88 9 192
2014 FI-01 32 56 3 8 0 0 0 89 8 62
2014 FI-02 38 48 4 8 2 0 0 86 11 84
2014 FI-03 21 71 4 0 4 0 0 93 4 28
2014 FI-04 38 44 6 6 6 0 0 81 13 16
2011 FI 40 45 3 8 3 0 0 86 11 205
2011 FI-01 41 46 5 8 1 0 0 86 9 79
2011 FI-02 40 48 3 8 3 0 0 88 10 80
2011 FI-03 39 50 4 4 4 0 0 89 7 28
2011 FI-04 47 29 0 12 12 0 0 76 24 17
2008 FI 34 53 2 9 2 0 0 87 10 174
2008 FI-01 43 43 0 12 1 0 0 87 13 83
2008 FI-02 23 62 8 6 2 0 0 85 8 52
2008 FI-03 24 68 0 8 0 0 0 92 8 25

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 61 27 5 6 1 0 1 88 7 177
2019 FI-01 68 23 5 3 0 0 0 92 3 60
2019 FI-02 57 30 3 7 3 0 1 88 9 76
2019 FI-03 60 24 8 8 0 0 0 84 8 25
2019 FI-04 58 33 0 8 0 0 0 92 8 12
2017 FI 57 24 5 6 4 1 2 84 11 167
2017 FI-01 71 18 5 2 0 2 2 93 2 55
2017 FI-02 54 25 4 6 7 0 4 82 14 69
2017 FI-03 40 36 12 4 9 0 0 75 13 25
2017 FI-04 49 29 0 21 0 0 0 79 21 14
2014 FI 59 26 3 9 2 0 2 87 11 192
2014 FI-01 71 19 3 3 3 0 0 90 6 62
2014 FI-02 57 27 1 10 1 0 4 88 11 84
2014 FI-03 43 32 7 18 0 0 0 75 18 28
2014 FI-04 63 31 0 6 0 0 0 94 6 16
2011 FI 63 20 3 9 3 0 1 84 13 205
2011 FI-01 77 13 3 4 3 0 1 91 6 79
2011 FI-02 58 21 4 14 3 0 1 80 16 80
2011 FI-03 43 32 4 18 4 0 0 75 21 28
2011 FI-04 53 29 6 0 12 0 0 82 12 17
2008 FI 68 17 4 6 3 0 2 86 9 173
2008 FI-01 80 6 6 6 1 0 1 87 7 83
2008 FI-02 58 29 2 4 4 0 4 90 8 52
2008 FI-03 50 29 4 8 8 0 0 79 17 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 48 3 8 5 0 0 85 12 177
2019 FI-01 35 45 8 7 5 0 0 80 12 60
2019 FI-02 38 50 0 7 5 0 0 88 12 76
2019 FI-03 32 52 0 16 0 0 0 84 16 25
2019 FI-04 50 33 0 8 8 0 0 83 17 12
2017 FI 40 42 5 7 5 0 1 82 13 167
2017 FI-01 42 42 7 4 5 0 0 84 9 55
2017 FI-02 42 39 6 9 3 0 1 82 12 69
2017 FI-03 28 56 4 8 4 0 0 84 12 25
2017 FI-04 36 28 0 14 21 0 0 65 35 14
2014 FI 42 36 5 9 7 0 0 79 17 192
2014 FI-01 35 47 5 8 5 0 0 82 13 62
2014 FI-02 46 33 1 8 11 0 0 80 19 84
2014 FI-03 50 29 11 7 4 0 0 79 11 28
2014 FI-04 38 25 6 25 6 0 0 63 31 16
2011 FI 37 41 7 9 5 0 0 78 15 205
2011 FI-01 39 38 6 10 6 0 0 77 16 79
2011 FI-02 35 44 6 10 5 0 0 79 15 80
2011 FI-03 29 54 11 4 4 0 0 82 7 28
2011 FI-04 47 29 6 12 6 0 0 76 18 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 20 52 14 12 3 0 0 72 15 177
2019 FI-01 17 58 18 7 0 0 0 75 7 60
2019 FI-02 21 47 13 16 3 0 0 68 18 76
2019 FI-03 20 56 4 12 8 0 0 76 20 25
2019 FI-04 33 50 0 8 8 0 0 83 17 12
2018 FI 16 54 9 15 7 0 0 69 22 160
2018 FI-01 13 62 11 11 2 0 0 75 13 53
2018 FI-02 11 47 9 23 9 0 0 58 33 64
2018 FI-03 32 53 5 5 5 0 0 84 11 19
2018 FI-04 21 50 7 14 7 0 0 71 21 14
2017 FI 20 42 15 16 7 0 0 62 23 167
2017 FI-01 18 45 15 17 5 0 0 63 22 55
2017 FI-02 19 41 17 13 10 0 0 59 23 69
2017 FI-03 24 41 12 20 4 0 0 64 24 25
2017 FI-04 35 28 14 15 7 0 0 64 22 14
2014 FI 15 42 12 20 11 0 0 57 31 192
2014 FI-01 16 40 14 23 6 0 0 56 29 62
2014 FI-02 17 41 14 18 11 0 0 57 29 84
2014 FI-03 4 57 7 14 18 0 0 61 32 28
2014 FI-04 25 31 6 25 13 0 0 56 38 16
2011 FI 24 43 11 13 8 0 0 68 21 205
2011 FI-01 25 43 16 5 10 0 0 68 15 79
2011 FI-02 28 38 8 23 5 0 0 65 28 80
2011 FI-03 11 61 7 11 11 0 0 71 21 28
2011 FI-04 24 47 12 12 6 0 0 71 18 17
2008 FI 15 39 15 21 9 0 1 54 31 174
2008 FI-01 14 45 13 16 11 0 1 60 27 83
2008 FI-02 19 25 17 25 13 0 0 44 38 52
2008 FI-03 12 44 12 32 0 0 0 56 32 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 40 9 9 1 1 1 81 10 176
2019 FI-01 42 42 10 5 0 0 0 85 5 59
2019 FI-02 37 42 9 9 3 0 0 79 12 76
2019 FI-03 40 32 8 12 0 4 4 78 13 25
2019 FI-04 58 33 0 8 0 0 0 92 8 12
2017 FI 38 44 11 5 2 0 0 81 7 165
2017 FI-01 34 50 9 4 4 0 0 84 7 54
2017 FI-02 33 48 13 4 1 0 0 81 6 69
2017 FI-03 52 37 8 4 0 0 0 88 4 25
2017 FI-04 47 15 23 8 8 0 0 62 15 13
2014 FI 40 40 11 7 3 0 0 79 10 192
2014 FI-01 39 42 10 10 0 0 0 81 10 62
2014 FI-02 37 42 12 5 5 0 0 79 10 84
2014 FI-03 43 32 11 11 4 0 0 75 14 28
2014 FI-04 50 31 13 6 0 0 0 81 6 16

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 39 39 8 10 2 1 1 79 13 177
2019 FI-01 47 38 7 7 2 0 0 85 8 60
2019 FI-02 37 49 7 4 4 0 0 86 8 76
2019 FI-03 36 24 4 28 0 4 4 65 30 25
2019 FI-04 33 17 17 33 0 0 0 50 33 12
2018 FI 40 41 10 7 1 0 1 82 8 159
2018 FI-01 47 42 6 6 0 0 0 89 6 53
2018 FI-02 30 48 14 6 2 0 0 78 8 63
2018 FI-03 47 42 5 5 0 0 0 89 5 19
2018 FI-04 50 14 7 14 7 0 7 69 23 14
2017 FI 39 38 10 7 4 1 1 79 11 166
2017 FI-01 45 43 5 5 2 0 0 87 7 54
2017 FI-02 38 36 13 4 4 1 3 77 9 69
2017 FI-03 36 28 12 20 5 0 0 63 25 25
2017 FI-04 29 49 7 0 14 0 0 79 14 14
2014 FI 37 34 13 9 6 0 0 71 16 192
2014 FI-01 44 31 13 10 3 0 0 74 13 62
2014 FI-02 35 41 12 6 7 0 0 75 13 84
2014 FI-03 32 39 7 14 7 0 0 71 21 28
2014 FI-04 38 6 25 19 13 0 0 44 31 16
2011 FI 34 41 13 7 5 0 0 75 12 205
2011 FI-01 47 38 11 1 1 0 1 86 3 79
2011 FI-02 28 45 15 9 4 0 0 73 13 80
2011 FI-03 29 46 7 11 7 0 0 75 18 28
2011 FI-04 12 29 18 18 24 0 0 41 41 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 49 12 5 1 0 0 82 6 177
2019 FI-01 40 43 13 2 2 0 0 83 3 60
2019 FI-02 25 58 12 5 0 0 0 83 5 76
2019 FI-03 28 48 8 12 4 0 0 76 16 25
2019 FI-04 58 25 17 0 0 0 0 83 0 12
2018 FI 33 47 7 9 4 0 0 80 13 159
2018 FI-01 29 46 15 6 4 0 0 75 10 52
2018 FI-02 27 53 2 13 6 0 0 80 19 64
2018 FI-03 32 58 5 0 5 0 0 89 5 19
2018 FI-04 71 14 7 7 0 0 0 86 7 14
2017 FI 27 54 8 7 4 0 0 81 11 167
2017 FI-01 24 64 5 2 5 0 0 88 7 55
2017 FI-02 26 45 14 12 3 0 0 71 14 69
2017 FI-03 36 60 4 0 0 0 0 96 0 25
2017 FI-04 29 57 0 14 0 0 0 86 14 14
2014 FI 23 55 10 8 4 0 0 78 12 192
2014 FI-01 24 47 13 11 5 0 0 71 16 62
2014 FI-02 27 56 7 4 6 0 0 83 10 84
2014 FI-03 14 61 11 14 0 0 0 75 14 28
2014 FI-04 19 69 6 6 0 0 0 88 6 16
2011 FI 26 50 13 7 4 0 0 76 11 205
2011 FI-01 30 52 8 8 3 0 0 82 10 79
2011 FI-02 26 45 16 10 3 0 0 71 13 80
2011 FI-03 21 54 18 0 7 0 0 75 7 28
2011 FI-04 12 59 12 0 18 0 0 71 18 17
2008 FI 27 55 8 8 2 0 0 83 9 173
2008 FI-01 22 60 8 8 1 0 0 82 10 83
2008 FI-02 33 55 4 6 2 0 0 88 8 51
2008 FI-03 36 40 16 8 0 0 0 76 8 25

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 28 41 17 11 3 0 1 69 14 175
2019 FI-01 22 45 19 10 3 0 0 67 14 58
2019 FI-02 29 37 17 13 4 0 0 66 17 76
2019 FI-03 28 44 8 12 4 0 4 75 17 25
2019 FI-04 58 25 17 0 0 0 0 83 0 12
2018 FI 26 42 18 8 6 0 0 68 14 160
2018 FI-01 25 47 17 9 2 0 0 72 11 53
2018 FI-02 20 41 22 9 8 0 0 61 17 64
2018 FI-03 32 37 21 5 5 0 0 68 11 19
2018 FI-04 43 36 7 7 7 0 0 79 14 14
2017 FI 25 40 17 11 7 0 0 65 18 167
2017 FI-01 30 47 12 7 4 0 0 77 11 55
2017 FI-02 17 39 22 13 9 0 0 57 22 69
2017 FI-03 20 44 12 17 8 0 0 63 25 25
2017 FI-04 51 21 14 7 7 0 0 72 14 14
2014 FI 21 36 22 9 11 0 0 57 21 192
2014 FI-01 23 37 23 11 6 0 0 60 18 62
2014 FI-02 16 37 24 7 17 0 0 52 24 84
2014 FI-03 14 36 25 14 11 0 0 50 25 28
2014 FI-04 50 25 13 6 6 0 0 75 13 16
2011 FI 16 41 17 16 9 0 0 58 25 204
2011 FI-01 19 44 14 12 12 0 0 63 23 78
2011 FI-02 15 38 19 20 8 0 1 53 28 80
2011 FI-03 11 54 14 14 7 0 0 64 21 28
2011 FI-04 18 29 24 18 12 0 0 47 29 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 29 48 13 8 1 0 1 78 9 174
2019 FI-01 28 46 21 5 0 0 0 74 5 57
2019 FI-02 24 57 11 8 1 0 0 80 9 76
2019 FI-03 44 28 8 16 0 0 4 75 17 25
2019 FI-04 50 50 0 0 0 0 0 100 0 12
2018 FI 25 52 12 7 4 0 0 77 11 160
2018 FI-01 30 49 15 2 4 0 0 79 6 53
2018 FI-02 25 50 14 6 5 0 0 75 11 64
2018 FI-03 16 53 5 21 5 0 0 68 26 19
2018 FI-04 29 50 7 14 0 0 0 79 14 14
2017 FI 26 44 12 14 4 0 0 70 18 167
2017 FI-01 32 47 7 11 4 0 0 79 14 55
2017 FI-02 19 41 19 17 4 0 0 59 22 69
2017 FI-03 32 44 8 17 0 0 0 75 17 25
2017 FI-04 29 42 14 7 7 0 0 72 14 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 45 14 3 1 0 0 82 4 174
2019 FI-01 33 47 21 0 0 0 0 79 0 58
2019 FI-02 40 39 15 4 3 0 0 79 7 75
2019 FI-03 32 52 8 8 0 0 0 84 8 25
2019 FI-04 42 58 0 0 0 0 0 100 0 12
2018 FI 34 51 9 3 3 0 0 85 6 160
2018 FI-01 38 49 9 2 2 0 0 87 4 53
2018 FI-02 31 48 13 5 3 0 0 80 8 64
2018 FI-03 22 72 0 0 6 0 0 94 6 18
2018 FI-04 57 36 0 7 0 0 0 93 7 14
2017 FI 34 45 13 6 2 0 0 79 8 167
2017 FI-01 41 41 12 5 0 0 0 82 5 55
2017 FI-02 28 45 17 9 1 0 0 72 10 69
2017 FI-03 40 48 4 4 4 0 0 88 8 25
2017 FI-04 36 42 14 0 7 0 0 79 7 14
2014 FI 31 48 13 4 3 1 0 80 7 192
2014 FI-01 24 53 15 6 2 0 0 77 8 62
2014 FI-02 33 45 13 2 6 0 0 79 8 84
2014 FI-03 32 43 18 4 0 4 0 78 4 28
2014 FI-04 44 50 0 6 0 0 0 94 6 16
2011 FI 31 50 10 6 2 1 0 81 9 204
2011 FI-01 27 56 12 5 0 0 0 83 5 78
2011 FI-02 31 44 10 10 4 1 0 76 14 80
2011 FI-03 32 54 7 4 4 0 0 86 7 28
2011 FI-04 47 41 6 0 6 0 0 88 6 17
2008 FI 28 58 10 2 2 0 0 86 4 174
2008 FI-01 28 57 14 1 0 0 0 84 1 83
2008 FI-02 23 63 6 4 4 0 0 87 8 52
2008 FI-03 36 56 8 0 0 0 0 92 0 25

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 28 48 14 6 3 0 1 77 9 174
2019 FI-01 24 45 17 9 5 0 0 69 14 58
2019 FI-02 25 53 13 5 3 0 0 79 8 75
2019 FI-03 28 44 16 8 0 0 4 75 8 25
2019 FI-04 58 42 0 0 0 0 0 100 0 12
2018 FI 28 46 14 8 4 0 0 74 12 160
2018 FI-01 28 47 13 11 0 0 0 75 11 53
2018 FI-02 20 48 19 9 3 0 0 69 13 64
2018 FI-03 33 56 0 6 6 0 0 89 11 18
2018 FI-04 64 21 0 0 14 0 0 86 14 14
2017 FI 26 40 15 16 4 0 0 66 19 167
2017 FI-01 36 39 12 9 4 0 0 75 12 55
2017 FI-02 17 42 19 17 4 0 0 59 22 69
2017 FI-03 24 44 12 21 0 0 0 67 21 25
2017 FI-04 29 42 0 28 0 0 0 72 28 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 49 43 6 2 0 1 0 92 2 173
2019 FI-01 47 46 7 0 0 0 0 93 0 57
2019 FI-02 49 39 7 4 0 1 0 89 4 75
2019 FI-03 36 56 4 4 0 0 0 92 4 25
2019 FI-04 75 25 0 0 0 0 0 100 0 12
2018 FI 50 39 6 4 1 0 0 89 5 159
2018 FI-01 53 38 6 4 0 0 0 91 4 53
2018 FI-02 51 37 6 5 2 0 0 87 6 63
2018 FI-03 33 61 0 6 0 0 0 94 6 18
2018 FI-04 71 21 0 7 0 0 0 93 7 14
2017 FI 42 46 7 3 2 0 0 89 5 166
2017 FI-01 44 48 4 4 2 0 0 91 5 55
2017 FI-02 40 50 6 3 1 0 0 90 4 68
2017 FI-03 52 41 8 0 0 0 0 92 0 25
2017 FI-04 36 42 14 7 0 0 0 79 7 14
2014 FI 54 35 7 2 1 0 0 90 3 192
2014 FI-01 48 39 8 3 2 0 0 87 5 62
2014 FI-02 61 31 7 0 1 0 0 92 1 84
2014 FI-03 43 46 7 4 0 0 0 89 4 28
2014 FI-04 63 25 6 6 0 0 0 88 6 16
2011 FI 50 39 8 1 2 0 0 89 3 205
2011 FI-01 54 30 10 3 1 0 1 86 4 79
2011 FI-02 45 49 5 0 1 0 0 94 1 80
2011 FI-03 50 36 11 0 4 0 0 86 4 28
2011 FI-04 53 35 6 0 6 0 0 88 6 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 27 50 9 12 2 0 0 77 14 175
2019 FI-01 24 47 12 17 0 0 0 71 17 58
2019 FI-02 28 54 5 9 4 0 0 82 13 76
2019 FI-03 24 44 16 12 4 0 0 68 16 25
2019 FI-04 50 42 0 8 0 0 0 92 8 12
2018 FI 25 46 16 8 4 0 0 71 13 160
2018 FI-01 26 49 21 4 0 0 0 75 4 53
2018 FI-02 22 47 13 13 6 0 0 69 19 64
2018 FI-03 22 50 22 0 6 0 0 72 6 18
2018 FI-04 36 50 0 14 0 0 0 86 14 14
2017 FI 26 46 13 12 3 0 0 72 15 166
2017 FI-01 28 49 9 11 4 0 0 77 15 55
2017 FI-02 21 46 19 12 3 0 0 66 15 68
2017 FI-03 36 48 8 4 4 0 0 84 8 25
2017 FI-04 36 35 7 21 0 0 0 72 21 14
2014 FI 17 43 15 17 8 0 0 60 25 192
2014 FI-01 23 35 15 19 8 0 0 58 27 62
2014 FI-02 13 42 20 17 8 0 0 55 25 84
2014 FI-03 14 68 4 7 7 0 0 82 14 28
2014 FI-04 25 44 6 19 6 0 0 69 25 16
2011 FI 16 53 15 10 5 0 0 70 15 204
2011 FI-01 15 52 18 13 3 0 0 67 15 79
2011 FI-02 13 59 15 9 5 0 0 71 14 80
2011 FI-03 25 54 11 4 7 0 0 79 11 28
2011 FI-04 25 38 13 13 13 0 0 63 25 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 29 46 17 5 5 0 0 74 9 175
2019 FI-01 28 47 17 7 2 0 0 74 9 58
2019 FI-02 28 45 17 3 8 0 0 72 11 76
2019 FI-03 28 52 8 8 4 0 0 80 12 25
2019 FI-04 50 25 25 0 0 0 0 75 0 12
2018 FI 32 36 20 6 5 1 0 68 11 159
2018 FI-01 38 36 25 2 0 0 0 74 2 53
2018 FI-02 25 37 21 10 6 2 0 63 16 63
2018 FI-03 39 22 17 17 6 0 0 61 22 18
2018 FI-04 43 43 7 0 7 0 0 86 7 14
2017 FI 30 38 19 9 4 0 0 68 13 166
2017 FI-01 35 43 15 5 2 0 0 78 7 55
2017 FI-02 22 38 25 10 4 0 0 60 15 68
2017 FI-03 36 40 8 9 8 0 0 75 17 25
2017 FI-04 36 28 14 21 0 0 0 65 21 14
2014 FI 23 42 16 11 8 0 0 65 19 192
2014 FI-01 29 27 24 11 8 0 0 56 19 62
2014 FI-02 18 50 14 8 10 0 0 68 18 84
2014 FI-03 25 50 4 14 7 0 0 75 21 28
2014 FI-04 31 44 13 13 0 0 0 75 13 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 28 49 16 6 1 0 0 77 7 175
2019 FI-01 25 51 17 7 0 0 0 76 7 59
2019 FI-02 27 52 13 5 3 0 0 79 8 75
2019 FI-03 28 48 16 8 0 0 0 76 8 25
2019 FI-04 58 33 8 0 0 0 0 92 0 12
2018 FI 29 46 12 6 6 0 0 76 13 160
2018 FI-01 34 49 17 0 0 0 0 83 0 53
2018 FI-02 27 47 6 9 11 0 0 73 20 64
2018 FI-03 22 44 17 11 6 0 0 67 17 18
2018 FI-04 43 36 0 14 7 0 0 79 21 14
2017 FI 33 37 14 12 4 0 0 70 15 165
2017 FI-01 43 39 9 4 5 0 0 82 9 55
2017 FI-02 25 40 16 15 4 0 0 65 19 68
2017 FI-03 32 36 16 17 0 0 0 67 17 25
2017 FI-04 39 23 23 15 0 0 0 62 15 13
2014 FI 23 40 17 15 5 0 0 63 20 192
2014 FI-01 23 42 16 18 2 0 0 65 19 62
2014 FI-02 21 41 19 11 8 0 0 62 19 84
2014 FI-03 18 43 18 14 7 0 0 61 21 28
2014 FI-04 44 25 13 19 0 0 0 69 19 16
2011 FI 29 40 15 13 1 1 0 71 14 205
2011 FI-01 39 42 11 5 1 0 1 82 6 79
2011 FI-02 23 43 18 16 1 0 0 65 18 80
2011 FI-03 21 39 11 25 0 4 0 63 26 28
2011 FI-04 29 29 24 12 6 0 0 59 18 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 40 47 10 3 1 0 0 86 3 176
2019 FI-01 44 39 12 5 0 0 0 83 5 59
2019 FI-02 32 58 9 1 0 0 0 89 1 76
2019 FI-03 40 40 12 4 4 0 0 80 8 25
2019 FI-04 67 25 8 0 0 0 0 92 0 12
2018 FI 35 50 8 6 2 1 0 85 8 159
2018 FI-01 42 47 4 8 0 0 0 89 8 53
2018 FI-02 31 50 9 5 5 0 0 81 9 64
2018 FI-03 17 72 6 0 0 6 0 94 0 18
2018 FI-04 50 21 14 14 0 0 0 71 14 14
2017 FI 36 42 12 6 4 0 0 78 10 166
2017 FI-01 46 34 10 5 5 0 0 80 11 55
2017 FI-02 29 46 15 7 3 0 0 75 10 68
2017 FI-03 36 56 8 0 0 0 0 92 0 25
2017 FI-04 36 42 7 7 7 0 0 79 14 14
2014 FI 31 46 14 8 2 0 0 76 10 191
2014 FI-01 31 45 10 14 0 0 0 76 14 62
2014 FI-02 36 43 12 5 5 0 0 79 10 84
2014 FI-03 15 52 33 0 0 0 0 67 0 27
2014 FI-04 38 50 0 13 0 0 0 88 13 16
2011 FI 30 54 9 4 3 0 0 84 7 205
2011 FI-01 34 53 8 4 1 0 0 87 5 79
2011 FI-02 29 58 9 3 3 0 0 86 5 80
2011 FI-03 29 50 14 4 4 0 0 79 7 28
2011 FI-04 24 47 6 12 12 0 0 71 24 17
2008 FI 34 53 6 4 2 0 0 87 6 174
2008 FI-01 35 51 7 5 2 0 0 86 7 83
2008 FI-02 35 56 6 2 2 0 0 90 4 52
2008 FI-03 32 64 0 4 0 0 0 96 4 25

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 34 43 13 8 2 0 1 77 10 175
2019 FI-01 40 41 9 9 2 0 0 81 10 58
2019 FI-02 29 47 14 7 3 0 0 76 9 76
2019 FI-03 48 32 12 4 4 0 0 80 8 25
2019 FI-04 17 50 17 17 0 0 0 67 17 12
2018 FI 31 40 17 8 3 0 0 71 11 161
2018 FI-01 36 36 15 8 6 0 0 72 13 53
2018 FI-02 28 42 25 2 3 0 0 70 5 64
2018 FI-03 32 53 5 11 0 0 0 84 11 19
2018 FI-04 21 29 7 43 0 0 0 50 43 14
2017 FI 28 46 14 8 3 0 0 75 11 167
2017 FI-01 29 46 15 9 2 0 0 75 11 55
2017 FI-02 25 55 12 6 3 0 0 80 9 69
2017 FI-03 48 28 8 13 4 0 0 75 17 25
2017 FI-04 21 22 42 7 7 0 0 43 14 14
2014 FI 23 39 20 10 8 0 0 62 18 192
2014 FI-01 26 40 21 6 6 0 0 66 13 62
2014 FI-02 25 45 15 7 7 0 0 70 14 84
2014 FI-03 18 21 25 25 11 0 0 39 36 28
2014 FI-04 13 25 31 19 13 0 0 38 31 16
2011 FI 31 35 17 12 5 0 0 66 17 205
2011 FI-01 46 32 13 9 1 0 0 77 10 79
2011 FI-02 26 44 15 11 4 0 0 70 15 80
2011 FI-03 18 29 29 18 7 0 0 46 25 28
2011 FI-04 6 24 24 18 29 0 0 29 47 17
2008 FI 25 33 17 19 6 0 0 57 25 174
2008 FI-01 34 34 12 14 6 0 0 67 20 83
2008 FI-02 19 29 29 19 4 0 0 48 23 52
2008 FI-03 12 52 8 20 8 0 0 64 28 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 21 42 24 6 1 2 31 25 177
2019 FI-01 5 18 40 28 5 2 2 34 24 60
2019 FI-02 5 16 49 24 7 0 0 30 21 76
2019 FI-03 0 32 32 16 12 0 8 30 35 25
2019 FI-04 0 33 42 25 0 0 0 25 33 12
2018 FI 7 31 43 16 3 0 1 18 38 160
2018 FI-01 2 25 52 17 4 0 0 21 27 52
2018 FI-02 8 30 42 17 2 0 2 19 38 64
2018 FI-03 11 47 37 5 0 0 0 5 58 19
2018 FI-04 7 50 36 7 0 0 0 7 57 14
2017 FI 9 25 39 17 10 0 0 27 34 166
2017 FI-01 5 25 38 23 9 0 0 32 31 55
2017 FI-02 7 28 34 21 10 0 0 31 35 68
2017 FI-03 12 25 52 0 12 0 0 12 37 25
2017 FI-04 28 14 36 14 7 0 0 21 43 14
2014 FI 13 35 36 11 4 1 1 15 49 192
2014 FI-01 13 26 42 10 10 0 0 19 39 62
2014 FI-02 10 39 36 13 0 1 1 13 50 84
2014 FI-03 18 43 22 14 4 0 0 18 61 28
2014 FI-04 19 44 38 0 0 0 0 0 63 16
2011 FI 8 28 38 20 4 1 0 24 37 203
2011 FI-01 1 24 42 22 8 3 0 30 26 78
2011 FI-02 11 25 41 19 4 0 0 23 37 79
2011 FI-03 14 32 32 21 0 0 0 21 46 28
2011 FI-04 18 47 24 12 0 0 0 12 65 17
2008 FI 11 40 28 16 3 0 1 20 52 174
2008 FI-01 7 42 27 17 5 0 2 22 51 83
2008 FI-02 12 33 31 21 4 0 0 25 44 52
2008 FI-03 20 40 28 12 0 0 0 12 60 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 22 32 24 8 0 3 33 34 176
2019 FI-01 13 17 32 28 8 0 2 37 31 60
2019 FI-02 11 24 37 21 8 0 0 29 34 76
2019 FI-03 8 25 29 17 8 0 13 29 38 24
2019 FI-04 17 17 25 33 8 0 0 42 33 12
2018 FI 14 27 31 20 8 0 0 28 41 160
2018 FI-01 12 21 31 23 13 0 0 37 33 52
2018 FI-02 13 33 31 19 5 0 0 23 45 64
2018 FI-03 26 26 42 5 0 0 0 5 53 19
2018 FI-04 7 36 29 21 7 0 0 29 43 14
2017 FI 13 26 31 19 8 1 1 28 40 166
2017 FI-01 11 25 26 22 15 0 2 37 37 55
2017 FI-02 13 28 34 18 6 1 0 24 42 68
2017 FI-03 12 33 36 12 4 4 0 17 46 25
2017 FI-04 21 14 29 35 0 0 0 35 35 14
2014 FI 19 28 32 14 5 2 1 19 48 192
2014 FI-01 18 27 24 16 11 2 2 28 47 62
2014 FI-02 20 25 37 14 1 1 1 16 46 84
2014 FI-03 18 39 25 7 7 4 0 15 59 28
2014 FI-04 19 25 50 6 0 0 0 6 44 16
2011 FI 12 25 31 22 8 2 0 31 37 203
2011 FI-01 9 24 28 27 9 3 0 37 34 78
2011 FI-02 10 20 38 19 9 3 1 29 32 79
2011 FI-03 14 39 18 21 7 0 0 29 54 28
2011 FI-04 29 24 29 18 0 0 0 18 53 17
2008 FI 15 24 26 23 9 2 2 33 40 174
2008 FI-01 11 25 23 25 8 2 5 36 39 83
2008 FI-02 23 12 31 21 12 2 0 33 35 52
2008 FI-03 8 28 28 28 8 0 0 36 36 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 23 36 20 5 2 3 26 36 176
2019 FI-01 12 20 45 20 2 0 2 22 32 60
2019 FI-02 16 23 28 20 7 4 3 29 41 75
2019 FI-03 4 20 44 12 12 0 8 26 26 25
2019 FI-04 0 42 33 25 0 0 0 25 42 12
2018 FI 12 26 40 13 8 1 1 21 39 159
2018 FI-01 10 25 37 15 13 0 0 29 35 52
2018 FI-02 10 24 40 16 8 2 2 25 34 63
2018 FI-03 21 21 53 5 0 0 0 5 42 19
2018 FI-04 21 36 43 0 0 0 0 0 57 14
2017 FI 12 28 35 15 8 0 2 23 41 166
2017 FI-01 9 26 37 14 13 0 2 27 35 55
2017 FI-02 15 26 35 12 7 0 4 20 43 68
2017 FI-03 4 41 32 24 0 0 0 24 44 25
2017 FI-04 21 29 21 21 7 0 0 28 51 14
2014 FI 19 33 29 12 4 1 2 17 53 192
2014 FI-01 21 31 26 11 10 0 2 21 52 62
2014 FI-02 14 30 35 17 1 1 2 19 46 84
2014 FI-03 22 39 29 7 4 0 0 11 61 28
2014 FI-04 38 38 19 6 0 0 0 6 75 16
2011 FI 11 26 37 18 5 1 1 24 38 203
2011 FI-01 5 22 36 23 9 3 3 34 28 78
2011 FI-02 14 27 38 18 4 0 0 22 41 79
2011 FI-03 18 21 50 7 4 0 0 11 39 28
2011 FI-04 18 53 18 12 0 0 0 12 71 17
2008 FI 10 25 43 16 4 1 1 21 36 173
2008 FI-01 9 21 41 18 6 2 2 26 31 82
2008 FI-02 10 27 38 23 2 0 0 25 37 52
2008 FI-03 8 24 60 4 4 0 0 8 32 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 12 37 37 6 0 3 44 17 177
2019 FI-01 3 7 33 42 12 0 3 55 10 60
2019 FI-02 5 14 43 32 5 0 0 37 20 76
2019 FI-03 4 12 32 40 0 0 12 45 18 25
2019 FI-04 0 33 25 42 0 0 0 42 33 12
2018 FI 6 20 46 25 4 0 0 29 26 160
2018 FI-01 4 12 42 38 4 0 0 42 15 52
2018 FI-02 5 17 53 22 3 0 0 25 22 64
2018 FI-03 5 37 37 21 0 0 0 21 42 19
2018 FI-04 14 43 36 0 7 0 0 7 57 14
2017 FI 6 14 45 23 12 0 0 35 20 167
2017 FI-01 5 7 51 18 18 0 0 36 12 55
2017 FI-02 4 14 45 29 7 0 0 36 19 69
2017 FI-03 4 25 36 16 20 0 0 36 29 25
2017 FI-04 21 14 35 29 0 0 0 29 35 14
2014 FI 9 26 44 14 7 0 1 21 35 192
2014 FI-01 3 26 45 11 15 0 0 26 29 62
2014 FI-02 10 21 50 14 4 0 1 18 31 84
2014 FI-03 21 29 25 18 7 0 0 25 50 28
2014 FI-04 13 44 31 13 0 0 0 13 56 16
2011 FI 11 19 39 23 6 0 0 30 31 203
2011 FI-01 5 10 47 24 10 1 1 36 16 78
2011 FI-02 14 20 37 24 5 0 0 29 34 79
2011 FI-03 14 29 32 21 4 0 0 25 43 28
2011 FI-04 24 35 24 18 0 0 0 18 59 17
2008 FI 10 28 30 23 8 0 1 31 39 172
2008 FI-01 6 27 30 27 9 0 1 36 34 81
2008 FI-02 10 23 37 23 8 0 0 31 33 52
2008 FI-03 12 36 20 24 8 0 0 32 48 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 24 33 20 4 1 2 25 41 177
2019 FI-01 17 20 27 30 5 0 2 36 37 60
2019 FI-02 14 28 41 13 4 0 0 17 42 76
2019 FI-03 12 28 20 24 4 0 12 32 45 25
2019 FI-04 25 17 42 17 0 0 0 17 42 12
2018 FI 19 30 29 16 5 1 0 21 49 158
2018 FI-01 16 24 29 24 8 0 0 31 39 51
2018 FI-02 20 30 31 13 5 2 0 17 51 64
2018 FI-03 21 47 26 5 0 0 0 5 68 19
2018 FI-04 23 38 23 15 0 0 0 15 62 13
2017 FI 17 27 33 16 7 0 0 23 44 167
2017 FI-01 14 14 40 22 9 0 0 31 29 55
2017 FI-02 13 33 30 17 6 0 0 23 46 69
2017 FI-03 29 24 36 4 8 0 0 12 52 25
2017 FI-04 21 43 21 7 7 0 0 14 65 14
2014 FI 30 30 29 6 4 2 0 11 60 192
2014 FI-01 21 40 23 5 10 2 0 15 62 62
2014 FI-02 27 23 38 10 0 2 0 10 51 84
2014 FI-03 47 29 18 0 7 0 0 7 75 28
2014 FI-04 44 31 25 0 0 0 0 0 75 16
2011 FI 16 30 28 17 8 0 0 25 46 204
2011 FI-01 6 27 33 18 13 1 1 32 34 78
2011 FI-02 21 25 28 20 6 0 0 26 46 80
2011 FI-03 18 43 21 14 4 0 0 18 61 28
2011 FI-04 29 41 24 6 0 0 0 6 71 17
2008 FI 19 29 30 14 6 1 2 20 49 174
2008 FI-01 16 22 36 17 7 0 2 25 38 83
2008 FI-02 19 29 29 13 8 2 0 22 49 52
2008 FI-03 12 52 20 12 0 0 4 13 67 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 26 32 20 5 2 2 25 42 176
2019 FI-01 17 27 33 18 3 2 0 22 44 60
2019 FI-02 17 20 35 19 8 0 1 27 38 75
2019 FI-03 12 28 16 32 0 4 8 36 45 25
2019 FI-04 0 42 42 17 0 0 0 17 42 12
2018 FI 21 25 33 14 7 0 0 21 46 160
2018 FI-01 15 23 31 21 10 0 0 31 38 52
2018 FI-02 19 30 34 11 6 0 0 17 48 64
2018 FI-03 32 21 42 5 0 0 0 5 53 19
2018 FI-04 36 29 21 14 0 0 0 14 64 14
2017 FI 17 28 28 17 8 0 2 25 46 167
2017 FI-01 12 16 34 25 9 0 4 35 30 55
2017 FI-02 17 36 25 13 6 0 3 19 55 69
2017 FI-03 21 28 28 16 8 0 0 24 48 25
2017 FI-04 14 36 28 7 14 0 0 21 50 14
2014 FI 18 31 30 14 6 1 1 20 50 191
2014 FI-01 20 23 33 13 12 0 0 25 43 61
2014 FI-02 18 31 29 17 4 1 1 21 50 84
2014 FI-03 25 47 11 14 4 0 0 18 71 28
2014 FI-04 6 38 56 0 0 0 0 0 44 16
2011 FI 15 30 29 18 6 1 0 24 46 203
2011 FI-01 13 30 30 15 8 3 1 24 45 79
2011 FI-02 12 24 36 23 5 0 0 28 36 78
2011 FI-03 25 39 14 14 4 4 0 19 67 28
2011 FI-04 29 35 18 12 6 0 0 18 65 17
2008 FI 21 34 23 12 5 2 2 18 58 174
2008 FI-01 20 31 24 11 8 2 2 20 54 83
2008 FI-02 21 33 23 19 2 0 2 22 55 52
2008 FI-03 12 40 28 8 4 4 4 13 57 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 10 25 38 18 6 1 2 25 35 177
2019 FI-01 12 23 40 22 2 0 2 24 36 60
2019 FI-02 11 26 36 18 8 1 0 27 37 76
2019 FI-03 8 16 44 16 8 0 8 26 26 25
2019 FI-04 0 42 42 8 8 0 0 17 42 12
2018 FI 15 26 38 15 3 2 1 19 42 158
2018 FI-01 17 19 40 15 6 2 0 22 37 52
2018 FI-02 13 29 41 14 3 0 0 17 41 63
2018 FI-03 16 21 42 16 0 5 0 17 39 19
2018 FI-04 14 50 14 21 0 0 0 21 64 14
2017 FI 11 25 46 9 8 0 1 17 36 167
2017 FI-01 5 28 45 14 7 0 0 22 33 55
2017 FI-02 14 20 48 10 6 0 1 16 35 69
2017 FI-03 4 32 44 4 16 0 0 20 36 25
2017 FI-04 14 28 50 0 7 0 0 7 43 14
2014 FI 12 37 33 11 5 1 1 16 50 192
2014 FI-01 11 42 24 11 7 3 2 19 56 62
2014 FI-02 11 29 43 14 4 0 0 18 39 84
2014 FI-03 18 43 25 7 4 0 4 11 63 28
2014 FI-04 13 50 31 0 6 0 0 6 63 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 10 27 36 19 6 1 2 25 38 177
2019 FI-01 10 20 43 20 5 0 2 25 31 60
2019 FI-02 9 32 33 18 7 1 0 25 41 76
2019 FI-03 8 40 28 12 4 0 8 17 52 25
2019 FI-04 25 8 42 8 17 0 0 25 33 12
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 18 4 3 2 0 5 90 5 176
2019 FI-01 78 8 5 2 0 0 7 93 2 60
2019 FI-02 61 21 3 7 3 0 5 87 10 75
2019 FI-03 68 28 4 0 0 0 0 96 0 25
2019 FI-04 67 33 0 0 0 0 0 100 0 12
2017 FI 56 27 5 4 3 1 5 88 7 166
2017 FI-01 71 18 4 0 0 0 7 96 0 54
2017 FI-02 46 29 6 7 3 1 7 83 11 69
2017 FI-03 52 36 0 4 9 0 0 87 13 25
2017 FI-04 51 28 14 7 0 0 0 79 7 14
2014 FI 64 23 4 3 2 0 4 91 5 192
2014 FI-01 73 21 2 0 2 0 3 97 2 62
2014 FI-02 61 23 5 5 2 0 5 88 7 84
2014 FI-03 68 25 4 4 0 0 0 93 4 28
2014 FI-04 50 25 6 6 0 0 13 86 7 16
2011 FI 64 17 8 5 1 0 4 84 7 205
2011 FI-01 72 11 6 4 0 0 6 89 4 79
2011 FI-02 64 15 11 5 1 0 4 82 6 80
2011 FI-03 46 36 7 7 4 0 0 82 11 28
2011 FI-04 59 24 6 6 6 0 0 82 12 17
2008 FI 63 15 5 8 2 0 8 84 11 173
2008 FI-01 72 10 5 5 2 0 6 87 8 83
2008 FI-02 50 17 4 13 2 0 13 78 18 52
2008 FI-03 64 20 8 4 4 0 0 84 8 25

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 29 40 13 6 4 3 5 75 11 176
2019 FI-01 30 47 8 3 5 5 2 82 9 60
2019 FI-02 27 37 19 11 0 1 5 69 11 75
2019 FI-03 28 24 8 4 16 8 12 65 25 25
2019 FI-04 33 50 17 0 0 0 0 83 0 12
2018 FI 19 40 16 11 5 6 3 64 18 159
2018 FI-01 23 42 10 12 6 4 4 71 19 52
2018 FI-02 21 32 19 16 5 6 2 57 22 63
2018 FI-03 16 37 26 5 0 16 0 63 6 19
2018 FI-04 7 57 7 7 7 7 7 75 17 14
2017 FI 22 33 17 13 5 5 5 61 20 166
2017 FI-01 27 38 13 13 4 4 2 69 18 54
2017 FI-02 16 30 19 14 10 4 6 52 27 69
2017 FI-03 20 36 16 5 0 12 12 73 6 25
2017 FI-04 29 35 21 14 0 0 0 65 14 14
2014 FI 22 36 16 13 7 2 4 62 21 192
2014 FI-01 27 34 6 14 8 5 5 68 25 62
2014 FI-02 18 37 20 10 11 1 4 57 21 84
2014 FI-03 18 43 29 11 0 0 0 61 11 28
2014 FI-04 38 25 13 19 0 0 6 67 20 16

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 36 6 6 3 1 1 84 9 176
2019 FI-01 50 40 0 7 3 0 0 90 10 60
2019 FI-02 45 36 9 5 3 1 1 82 8 76
2019 FI-03 50 25 13 8 4 0 0 75 13 24
2019 FI-04 50 42 0 8 0 0 0 92 8 12
2018 FI 43 36 9 9 3 0 0 80 12 161
2018 FI-01 47 36 2 11 4 0 0 83 15 53
2018 FI-02 39 33 16 9 3 0 0 72 13 64
2018 FI-03 37 47 11 0 5 0 0 84 5 19
2018 FI-04 50 36 7 7 0 0 0 86 7 14
2017 FI 41 34 13 7 5 0 0 75 13 166
2017 FI-01 49 27 9 9 5 0 0 76 15 54
2017 FI-02 30 39 17 4 9 0 0 70 13 69
2017 FI-03 48 41 12 0 0 0 0 88 0 25
2017 FI-04 51 28 0 21 0 0 0 79 21 14
2014 FI 38 35 11 9 6 0 0 73 16 192
2014 FI-01 37 35 8 14 5 0 0 73 19 62
2014 FI-02 36 31 14 10 10 0 0 67 19 84
2014 FI-03 36 50 7 4 4 0 0 86 7 28
2014 FI-04 63 25 13 0 0 0 0 88 0 16

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 46 40 7 6 1 0 1 86 7 177
2019 FI-01 52 40 5 2 2 0 0 92 3 60
2019 FI-02 41 39 8 11 0 0 1 81 11 76
2019 FI-03 56 24 12 8 0 0 0 80 8 25
2019 FI-04 42 58 0 0 0 0 0 100 0 12
2018 FI 43 43 9 2 3 0 0 86 4 159
2018 FI-01 43 49 4 2 2 0 0 92 4 53
2018 FI-02 44 35 16 3 2 0 0 79 5 62
2018 FI-03 32 63 5 0 0 0 0 95 0 19
2018 FI-04 57 29 7 0 7 0 0 86 7 14
2017 FI 36 41 12 8 4 0 0 77 11 167
2017 FI-01 46 31 11 7 5 0 0 77 12 55
2017 FI-02 22 51 13 12 3 0 0 72 14 69
2017 FI-03 52 37 4 4 4 0 0 88 8 25
2017 FI-04 35 43 21 0 0 0 0 79 0 14
2014 FI 36 45 9 7 2 1 0 82 9 192
2014 FI-01 40 42 8 10 0 0 0 82 10 62
2014 FI-02 32 45 12 5 5 1 0 78 10 84
2014 FI-03 25 61 11 4 0 0 0 86 4 28
2014 FI-04 50 38 0 13 0 0 0 88 13 16

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 46 9 5 2 1 1 85 6 177
2019 FI-01 38 47 8 5 2 0 0 85 7 60
2019 FI-02 29 54 9 3 3 1 1 85 5 76
2019 FI-03 48 28 12 12 0 0 0 76 12 25
2019 FI-04 58 33 8 0 0 0 0 92 0 12
2018 FI 37 46 11 4 1 0 0 83 6 161
2018 FI-01 40 40 13 8 0 0 0 79 8 53
2018 FI-02 34 48 13 3 2 0 0 83 5 64
2018 FI-03 26 63 5 5 0 0 0 89 5 19
2018 FI-04 71 21 7 0 0 0 0 93 0 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 43 35 11 4 4 1 2 81 8 177
2019 FI-01 32 40 15 5 5 2 2 74 10 60
2019 FI-02 41 38 9 5 3 1 3 82 8 76
2019 FI-03 64 20 8 0 4 0 4 88 4 25
2019 FI-04 67 33 0 0 0 0 0 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 36 38 15 6 5 0 0 73 11 177
2019 FI-01 37 35 15 10 3 0 0 72 13 60
2019 FI-02 33 37 17 5 8 0 0 70 13 76
2019 FI-03 32 48 16 4 0 0 0 80 4 25
2019 FI-04 58 42 0 0 0 0 0 100 0 12
2018 FI 37 37 13 9 4 0 0 75 12 161
2018 FI-01 53 26 15 4 2 0 0 79 6 53
2018 FI-02 30 41 13 14 3 0 0 70 17 64
2018 FI-03 32 42 5 16 5 0 0 74 21 19
2018 FI-04 43 43 7 0 7 0 0 86 7 14
2017 FI 35 33 15 10 7 0 0 68 17 166
2017 FI-01 50 30 11 5 4 0 0 80 9 55
2017 FI-02 23 36 16 16 9 0 0 59 25 69
2017 FI-03 32 32 16 12 9 0 0 63 21 25
2017 FI-04 47 31 15 0 8 0 0 77 8 13
2014 FI 29 41 14 8 7 1 1 70 15 192
2014 FI-01 40 37 11 6 3 2 0 79 10 62
2014 FI-02 18 39 18 11 12 0 2 59 23 84
2014 FI-03 32 39 14 7 7 0 0 71 14 28
2014 FI-04 38 56 6 0 0 0 0 94 0 16
2011 FI 23 40 12 15 8 1 0 64 24 205
2011 FI-01 29 43 11 9 8 0 0 72 16 79
2011 FI-02 18 40 16 20 6 0 0 58 26 80
2011 FI-03 21 39 7 18 11 4 0 63 30 28
2011 FI-04 24 35 6 18 18 0 0 59 35 17
2008 FI 28 36 12 20 3 1 1 65 23 174
2008 FI-01 33 36 12 17 1 0 1 70 18 83
2008 FI-02 23 35 13 23 6 0 0 58 29 52
2008 FI-03 24 40 12 24 0 0 0 64 24 25

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 45 36 5 7 3 4 0 85 11 177
2019 FI-01 47 38 3 8 3 0 0 85 12 60
2019 FI-02 41 37 7 7 3 7 0 83 10 76
2019 FI-03 52 28 4 4 4 8 0 87 9 25
2019 FI-04 58 42 0 0 0 0 0 100 0 12
2018 FI 49 30 11 6 3 1 0 81 9 161
2018 FI-01 57 32 4 4 2 2 0 90 6 53
2018 FI-02 42 36 9 8 3 2 0 79 11 64
2018 FI-03 53 11 26 11 0 0 0 63 11 19
2018 FI-04 64 21 7 0 7 0 0 86 7 14
2017 FI 48 29 10 6 5 2 0 79 11 167
2017 FI-01 59 27 7 4 4 0 0 86 7 55
2017 FI-02 36 36 12 6 6 4 0 76 12 69
2017 FI-03 48 24 12 13 4 0 0 71 17 25
2017 FI-04 65 14 7 7 7 0 0 79 14 14
2014 FI 36 40 9 8 4 2 1 78 12 192
2014 FI-01 45 35 8 10 0 2 0 82 10 62
2014 FI-02 32 42 10 5 8 2 1 77 14 84
2014 FI-03 36 43 11 7 4 0 0 79 11 28
2014 FI-04 31 44 13 13 0 0 0 75 13 16
2011 FI 30 37 13 10 6 4 0 70 16 205
2011 FI-01 33 38 14 6 4 5 0 75 11 79
2011 FI-02 25 40 13 14 6 3 0 67 21 80
2011 FI-03 32 36 4 11 11 7 0 73 23 28
2011 FI-04 41 18 29 6 6 0 0 59 12 17
2008 FI 38 36 10 11 3 2 0 75 15 174
2008 FI-01 42 35 10 11 1 1 0 78 12 83
2008 FI-02 35 37 8 17 4 0 0 71 21 52
2008 FI-03 32 40 8 8 4 8 0 78 13 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 41 38 9 6 6 0 1 80 11 176
2019 FI-01 38 42 13 2 3 0 2 81 5 60
2019 FI-02 36 43 7 7 8 0 0 79 15 75
2019 FI-03 52 28 0 16 4 0 0 80 20 25
2019 FI-04 75 8 17 0 0 0 0 83 0 12
2018 FI 42 39 9 6 4 0 0 81 10 160
2018 FI-01 49 36 8 4 4 0 0 85 8 53
2018 FI-02 41 38 9 9 3 0 0 78 13 64
2018 FI-03 42 37 11 5 5 0 0 79 11 19
2018 FI-04 46 38 8 0 8 0 0 85 8 13
2017 FI 41 33 11 10 4 0 1 75 14 167
2017 FI-01 57 29 7 7 0 0 0 86 7 55
2017 FI-02 26 38 14 13 7 0 1 65 21 69
2017 FI-03 36 40 4 13 4 0 4 78 17 25
2017 FI-04 65 14 14 7 0 0 0 79 7 14
2014 FI 34 44 8 7 6 1 0 78 13 192
2014 FI-01 47 34 8 5 6 0 0 81 11 62
2014 FI-02 27 45 10 10 6 2 0 74 16 84
2014 FI-03 36 54 0 7 4 0 0 89 11 28
2014 FI-04 19 63 13 0 6 0 0 81 6 16
2011 FI 29 39 11 14 7 0 0 68 21 205
2011 FI-01 37 37 14 8 5 0 0 73 13 79
2011 FI-02 21 43 11 20 5 0 0 64 25 80
2011 FI-03 29 39 4 11 18 0 0 68 29 28
2011 FI-04 29 35 6 24 6 0 0 65 29 17
2008 FI 32 38 9 14 6 0 0 71 20 173
2008 FI-01 30 43 10 14 2 0 0 73 17 83
2008 FI-02 31 35 8 16 10 0 0 67 25 51
2008 FI-03 32 36 12 12 8 0 0 68 20 25

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 82 9 5 1 1 0 3 94 2 176
2019 FI-01 83 7 5 0 0 0 5 95 0 60
2019 FI-02 79 9 5 1 1 0 4 92 3 76
2019 FI-03 88 4 4 4 0 0 0 92 4 25
2019 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 74 14 4 2 2 0 4 92 4 167
2017 FI-01 86 7 4 0 0 0 4 96 0 55
2017 FI-02 67 16 4 3 3 0 7 89 6 69
2017 FI-03 71 17 4 4 4 0 0 88 8 25
2017 FI-04 79 14 0 0 7 0 0 93 7 14
2014 FI 76 15 2 2 1 0 4 95 3 192
2014 FI-01 84 13 3 0 0 0 0 97 0 62
2014 FI-02 74 13 0 1 2 0 10 96 4 84
2014 FI-03 71 22 4 4 0 0 0 93 4 28
2014 FI-04 69 19 6 6 0 0 0 88 6 16
2011 FI 78 12 3 1 2 0 4 93 4 205
2011 FI-01 86 3 3 3 1 0 5 93 4 79
2011 FI-02 75 11 4 1 4 0 5 91 5 80
2011 FI-03 68 29 4 0 0 0 0 96 0 28
2011 FI-04 71 24 0 0 6 0 0 94 6 17
2008 FI 78 10 2 2 1 0 7 95 3 174
2008 FI-01 86 6 1 0 1 0 6 97 1 83
2008 FI-02 65 17 2 2 2 0 12 93 4 52
2008 FI-03 76 16 4 4 0 0 0 92 4 25

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 56 25 6 7 3 1 2 84 10 176
2019 FI-01 58 33 2 3 0 0 3 95 3 60
2019 FI-02 54 20 9 7 5 3 3 78 13 76
2019 FI-03 63 17 0 17 4 0 0 79 21 24
2019 FI-04 50 33 8 8 0 0 0 83 8 12
2017 FI 52 29 11 2 3 2 2 84 4 167
2017 FI-01 64 25 7 2 2 0 0 89 4 55
2017 FI-02 48 30 12 1 1 4 3 84 3 69
2017 FI-03 40 32 16 0 9 0 4 74 9 25
2017 FI-04 43 28 14 7 0 7 0 77 8 14
2014 FI 47 29 9 6 5 2 3 80 11 192
2014 FI-01 63 32 2 2 0 0 2 97 2 62
2014 FI-02 38 25 13 8 7 4 5 69 17 84
2014 FI-03 43 36 7 4 7 4 0 82 11 28
2014 FI-04 38 25 19 6 6 0 6 67 13 16
2011 FI 37 29 11 9 8 2 4 70 18 205
2011 FI-01 51 29 4 6 6 1 3 83 13 79
2011 FI-02 34 35 10 14 5 0 3 71 19 80
2011 FI-03 21 14 29 7 14 4 11 42 25 28
2011 FI-04 18 24 24 0 18 6 12 50 21 17

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 60 25 8 2 3 2 0 87 5 174
2019 FI-01 63 22 10 0 3 2 0 86 3 59
2019 FI-02 60 28 7 1 3 1 0 89 4 75
2019 FI-03 50 25 8 13 0 4 0 78 13 24
2019 FI-04 83 8 8 0 0 0 0 92 0 12
2018 FI 59 25 9 3 3 1 0 85 6 159
2018 FI-01 70 17 9 2 2 0 0 87 4 53
2018 FI-02 50 29 13 5 3 0 0 79 8 62
2018 FI-03 58 32 5 0 5 0 0 89 5 19
2018 FI-04 71 21 0 7 0 0 0 93 7 14
2017 FI 59 20 11 4 4 2 0 81 7 167
2017 FI-01 69 18 7 2 2 2 0 89 4 55
2017 FI-02 54 20 14 1 7 3 0 76 9 69
2017 FI-03 48 32 8 13 0 0 0 79 13 25
2017 FI-04 72 7 14 7 0 0 0 79 7 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 29 10 6 3 0 0 81 9 177
2019 FI-01 53 27 10 7 3 0 0 80 10 60
2019 FI-02 47 34 11 5 3 0 0 82 8 76
2019 FI-03 56 24 12 4 4 0 0 80 8 25
2019 FI-04 75 17 8 0 0 0 0 92 0 12
2018 FI 46 34 10 4 6 0 1 81 9 160
2018 FI-01 57 28 11 2 2 0 0 85 4 53
2018 FI-02 44 34 9 6 6 0 0 78 13 64
2018 FI-03 39 33 11 6 11 0 0 72 17 18
2018 FI-04 43 29 14 0 7 0 7 77 8 14
2017 FI 50 28 11 7 4 0 0 78 11 166
2017 FI-01 63 24 5 4 4 0 0 87 7 54
2017 FI-02 38 33 17 6 6 0 0 71 12 69
2017 FI-03 44 36 4 13 4 0 0 79 17 25
2017 FI-04 72 7 7 14 0 0 0 79 14 14
2014 FI 41 38 9 4 7 1 1 80 11 192
2014 FI-01 48 39 6 3 2 2 0 89 5 62
2014 FI-02 32 39 11 4 12 0 2 73 16 84
2014 FI-03 43 36 11 7 4 0 0 79 11 28
2014 FI-04 56 31 6 0 6 0 0 88 6 16

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 48 14 18 1 4 5 65 20 108
2019 FI-01 11 33 19 22 0 11 3 52 26 36
2019 FI-02 17 61 8 11 3 0 0 78 14 36
2019 FI-03 5 38 19 24 0 0 14 50 28 21
2019 FI-04 8 58 8 17 0 0 8 73 18 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 44 17 8 5 5 0 69 13 177
2019 FI-01 20 53 15 5 0 7 0 79 5 60
2019 FI-02 22 41 18 7 8 4 0 66 15 76
2019 FI-03 20 36 20 16 4 4 0 58 21 25
2019 FI-04 33 42 8 17 0 0 0 75 17 12
2018 FI 21 41 13 11 10 4 0 65 22 161
2018 FI-01 30 45 13 4 6 2 0 77 10 53
2018 FI-02 14 42 14 16 11 3 0 58 27 64
2018 FI-03 21 32 11 11 16 11 0 59 29 19
2018 FI-04 29 43 0 14 14 0 0 71 29 14
2017 FI 22 42 12 12 10 1 0 65 23 167
2017 FI-01 29 42 15 4 9 2 0 73 13 55
2017 FI-02 16 39 14 19 10 1 0 56 29 69
2017 FI-03 4 67 5 16 8 0 0 71 24 25
2017 FI-04 43 28 0 14 14 0 0 72 28 14
2014 FI 17 44 14 15 6 4 0 64 21 192
2014 FI-01 16 52 13 13 5 2 0 69 18 62
2014 FI-02 15 37 17 18 6 7 0 56 26 84
2014 FI-03 18 53 7 14 7 0 0 71 22 28
2014 FI-04 31 31 19 6 6 6 0 67 13 16
2011 FI 15 34 22 17 6 5 0 52 25 205
2011 FI-01 23 35 20 13 6 3 0 60 19 79
2011 FI-02 9 31 26 21 6 6 0 43 29 80
2011 FI-03 18 32 18 18 4 11 0 56 24 28
2011 FI-04 6 47 18 18 12 0 0 53 29 17

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 47 16 10 3 2 0 70 13 176
2019 FI-01 23 53 17 3 0 3 0 79 3 60
2019 FI-02 20 43 19 13 4 1 0 64 18 75
2019 FI-03 16 48 20 12 4 0 0 64 16 25
2019 FI-04 33 42 0 25 0 0 0 75 25 12
2018 FI 20 37 20 14 7 2 0 58 22 161
2018 FI-01 28 38 19 11 4 0 0 66 15 53
2018 FI-02 11 41 22 17 6 3 0 53 24 64
2018 FI-03 21 42 16 11 11 0 0 63 21 19
2018 FI-04 29 36 14 7 14 0 0 64 21 14
2017 FI 20 36 19 13 11 1 0 56 25 167
2017 FI-01 24 45 13 7 9 2 0 70 16 55
2017 FI-02 13 28 29 17 12 1 0 41 29 69
2017 FI-03 16 44 12 17 12 0 0 59 29 25
2017 FI-04 36 28 7 14 14 0 0 65 28 14
2014 FI 17 35 21 17 8 1 1 53 25 192
2014 FI-01 18 35 24 18 5 0 0 53 23 62
2014 FI-02 15 36 18 18 11 1 1 52 29 84
2014 FI-03 11 39 29 14 7 0 0 50 21 28
2014 FI-04 38 19 19 13 6 6 0 60 20 16
2011 FI 14 37 24 15 8 2 0 52 23 205
2011 FI-01 18 39 19 15 6 3 0 58 22 79
2011 FI-02 10 38 30 15 8 0 0 48 23 80
2011 FI-03 11 36 21 21 7 4 0 48 30 28
2011 FI-04 24 29 24 6 18 0 0 53 24 17
2008 FI 20 40 21 11 7 1 0 60 19 174
2008 FI-01 20 41 22 8 7 1 0 62 16 83
2008 FI-02 21 37 21 12 8 2 0 59 20 52
2008 FI-03 12 56 20 12 0 0 0 68 12 25

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 41 25 10 4 4 0 60 14 175
2019 FI-01 20 39 32 7 0 2 0 60 7 59
2019 FI-02 16 37 21 15 5 5 0 56 21 75
2019 FI-03 16 40 28 4 8 4 0 58 13 25
2019 FI-04 0 75 17 8 0 0 0 75 8 12
2018 FI 13 35 25 17 7 3 0 49 25 161
2018 FI-01 21 38 17 15 6 4 0 61 22 53
2018 FI-02 6 33 33 17 8 3 0 40 26 64
2018 FI-03 11 47 21 11 11 0 0 58 21 19
2018 FI-04 21 36 7 29 7 0 0 57 36 14
2017 FI 12 37 18 21 10 2 0 50 32 166
2017 FI-01 13 45 15 16 7 4 0 61 24 55
2017 FI-02 12 25 23 25 14 1 0 37 40 69
2017 FI-03 4 48 16 25 4 4 0 54 30 25
2017 FI-04 23 32 15 23 8 0 0 54 31 13
2014 FI 9 33 20 27 9 2 1 43 37 192
2014 FI-01 11 31 23 27 5 2 2 43 33 62
2014 FI-02 7 35 19 26 11 2 0 43 38 84
2014 FI-03 7 39 18 25 11 0 0 46 36 28
2014 FI-04 13 25 13 38 13 0 0 38 50 16
2011 FI 7 33 26 20 8 6 0 43 29 205
2011 FI-01 11 28 27 19 6 8 1 43 28 79
2011 FI-02 5 33 31 21 8 3 0 38 29 80
2011 FI-03 0 46 21 18 7 7 0 50 27 28
2011 FI-04 6 41 12 18 18 6 0 50 38 17
2008 FI 10 38 14 24 7 7 0 52 33 174
2008 FI-01 10 37 13 24 6 10 0 52 33 83
2008 FI-02 12 38 13 21 10 6 0 53 33 52
2008 FI-03 12 44 20 16 0 8 0 61 17 25

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 44 17 14 8 1 0 61 22 176
2019 FI-01 15 52 20 7 5 2 0 68 12 60
2019 FI-02 16 37 16 19 11 1 0 54 30 75
2019 FI-03 16 48 16 12 8 0 0 64 20 25
2019 FI-04 25 42 8 17 8 0 0 67 25 12
2018 FI 11 34 18 23 12 3 0 46 36 160
2018 FI-01 19 30 21 21 6 4 0 51 27 53
2018 FI-02 5 31 20 27 14 3 0 37 42 64
2018 FI-03 11 37 11 26 16 0 0 47 42 19
2018 FI-04 8 46 8 15 23 0 0 54 38 13
2017 FI 10 35 21 19 14 1 0 46 33 166
2017 FI-01 11 35 15 24 13 2 0 47 37 54
2017 FI-02 6 33 26 17 16 1 0 40 34 69
2017 FI-03 8 44 25 16 8 0 0 52 24 25
2017 FI-04 36 14 21 14 14 0 0 50 28 14
2014 FI 8 34 19 23 12 3 0 43 37 192
2014 FI-01 8 35 19 27 8 2 0 44 36 62
2014 FI-02 6 30 23 23 15 4 0 37 40 84
2014 FI-03 11 46 14 14 14 0 0 57 29 28
2014 FI-04 19 31 6 25 13 6 0 53 40 16
2011 FI 12 30 23 25 8 2 0 43 33 204
2011 FI-01 15 27 22 26 6 3 1 44 33 78
2011 FI-02 8 30 28 26 9 0 0 38 35 80
2011 FI-03 14 43 11 21 11 0 0 57 32 28
2011 FI-04 12 29 29 18 6 6 0 44 25 17
2008 FI 8 41 19 26 6 1 0 49 32 172
2008 FI-01 10 40 19 25 6 0 0 49 31 83
2008 FI-02 4 49 24 12 8 4 0 55 20 51
2008 FI-03 13 29 13 46 0 0 0 42 46 24

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 41 22 12 6 5 11 3 73 13 177
2019 FI-01 48 18 8 12 5 8 0 73 18 60
2019 FI-02 30 21 17 4 5 17 5 66 12 76
2019 FI-03 60 20 8 4 4 0 4 83 8 25
2019 FI-04 25 50 17 0 0 8 0 82 0 12
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 52 14 6 1 1 0 79 7 176
2019 FI-01 33 45 15 5 0 2 0 80 5 60
2019 FI-02 26 49 16 7 1 1 0 76 8 76
2019 FI-03 13 67 13 8 0 0 0 79 8 24
2019 FI-04 8 92 0 0 0 0 0 100 0 12
2018 FI 20 50 18 6 4 1 0 71 11 158
2018 FI-01 28 43 17 8 4 0 0 72 11 53
2018 FI-02 16 52 21 3 6 2 0 69 10 63
2018 FI-03 21 53 21 5 0 0 0 74 5 19
2018 FI-04 8 58 8 17 8 0 0 67 25 12
2017 FI 22 44 18 10 7 0 0 66 17 167
2017 FI-01 25 46 19 5 5 0 0 71 11 55
2017 FI-02 14 45 17 17 6 0 0 59 23 69
2017 FI-03 16 59 9 4 12 0 0 75 16 25
2017 FI-04 50 14 28 0 7 0 0 65 7 14
2014 FI 16 45 21 9 7 2 0 62 17 192
2014 FI-01 26 37 24 10 3 0 0 63 13 62
2014 FI-02 14 46 20 7 8 4 0 63 16 84
2014 FI-03 4 57 18 7 14 0 0 61 22 28
2014 FI-04 13 44 19 19 6 0 0 56 25 16
2011 FI 25 49 14 8 3 1 0 74 12 204
2011 FI-01 32 46 15 4 1 1 0 79 5 78
2011 FI-02 23 48 15 11 4 0 0 70 15 80
2011 FI-03 14 57 7 14 7 0 0 71 21 28
2011 FI-04 24 53 6 6 6 6 0 81 13 17

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 35 26 20 6 3 0 47 26 176
2019 FI-01 13 40 25 18 3 0 0 53 22 60
2019 FI-02 12 32 27 24 5 0 0 44 29 75
2019 FI-03 8 24 28 12 12 16 0 38 29 25
2019 FI-04 0 58 25 17 0 0 0 58 17 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 29 45 12 8 3 2 0 75 12 177
2019 FI-01 30 43 18 5 3 0 0 73 8 60
2019 FI-02 29 43 9 12 5 1 0 73 17 76
2019 FI-03 28 44 12 8 0 8 0 78 9 25
2019 FI-04 25 67 8 0 0 0 0 92 0 12
2018 FI 24 50 14 8 3 1 0 75 11 160
2018 FI-01 21 62 9 6 2 0 0 83 8 53
2018 FI-02 24 44 17 10 3 2 0 69 13 63
2018 FI-03 26 53 5 16 0 0 0 79 16 19
2018 FI-04 36 43 14 0 7 0 0 79 7 14
2017 FI 27 44 10 13 4 2 1 73 17 167
2017 FI-01 34 40 6 12 5 2 0 76 18 55
2017 FI-02 19 49 9 19 1 1 1 70 21 69
2017 FI-03 20 60 12 4 0 4 0 83 4 25
2017 FI-04 50 14 21 7 7 0 0 65 14 14
2014 FI 29 44 10 8 5 2 3 76 13 192
2014 FI-01 24 52 10 11 2 0 2 77 13 62
2014 FI-02 31 36 13 7 7 4 2 71 15 84
2014 FI-03 25 57 4 4 7 0 4 85 11 28
2014 FI-04 50 31 6 6 0 0 6 87 7 16
2011 FI 27 44 12 9 3 4 0 74 13 204
2011 FI-01 32 41 9 12 4 3 0 75 16 78
2011 FI-02 23 46 18 9 3 3 0 71 12 80
2011 FI-03 18 57 7 11 0 7 0 81 12 28
2011 FI-04 41 29 6 0 12 12 0 80 13 17
2008 FI 27 37 8 19 5 3 1 67 25 174
2008 FI-01 25 34 8 22 6 5 0 62 29 83
2008 FI-02 21 48 4 19 4 2 2 72 24 52
2008 FI-03 40 28 12 12 4 4 0 71 17 25

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 24 49 14 9 2 1 0 74 11 176
2019 FI-01 28 52 13 5 2 0 0 80 7 60
2019 FI-02 25 43 15 12 4 1 0 69 16 75
2019 FI-03 16 56 20 8 0 0 0 72 8 25
2019 FI-04 25 58 8 8 0 0 0 83 8 12
2018 FI 27 42 15 8 6 2 0 71 14 159
2018 FI-01 42 31 17 2 6 2 0 75 8 52
2018 FI-02 16 51 13 13 5 3 0 69 18 63
2018 FI-03 21 47 21 5 5 0 0 68 11 19
2018 FI-04 29 50 0 14 7 0 0 79 21 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 24 24 14 8 11 3 46 26 177
2019 FI-01 12 25 32 15 2 12 3 43 20 60
2019 FI-02 20 22 22 17 11 7 1 46 30 76
2019 FI-03 8 20 20 8 8 28 8 44 25 25
2019 FI-04 17 42 17 8 8 8 0 64 18 12
2018 FI 13 20 21 16 14 14 1 39 36 159
2018 FI-01 13 27 23 13 12 12 0 46 28 52
2018 FI-02 10 16 24 17 14 16 3 31 39 63
2018 FI-03 11 16 16 21 26 11 0 29 53 19
2018 FI-04 14 29 7 21 14 14 0 50 42 14
2017 FI 12 26 25 15 12 10 0 42 31 167
2017 FI-01 11 33 20 15 14 7 0 47 31 55
2017 FI-02 12 17 29 19 13 10 0 32 36 69
2017 FI-03 0 40 20 13 4 24 0 52 22 25
2017 FI-04 43 14 21 7 14 0 0 57 21 14
2014 FI 9 23 20 19 17 9 2 36 41 192
2014 FI-01 7 23 18 26 16 10 2 33 47 62
2014 FI-02 8 23 25 17 18 7 2 34 38 84
2014 FI-03 14 29 14 14 14 14 0 50 33 28
2014 FI-04 13 25 13 13 19 13 6 46 38 16
2011 FI 12 24 20 20 12 10 1 40 37 205
2011 FI-01 16 24 13 23 13 10 1 46 40 79
2011 FI-02 9 23 34 18 11 6 0 33 31 80
2011 FI-03 4 43 7 29 11 7 0 50 42 28
2011 FI-04 18 6 18 12 18 24 6 33 42 17

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 19 43 18 11 7 2 1 63 19 176
2019 FI-01 23 35 27 12 3 0 0 58 15 60
2019 FI-02 17 47 15 12 8 0 1 65 20 75
2019 FI-03 16 52 4 8 12 8 0 74 22 25
2019 FI-04 25 33 25 17 0 0 0 58 17 12
2018 FI 19 40 21 11 8 1 0 59 20 158
2018 FI-01 31 27 23 10 8 2 0 59 18 52
2018 FI-02 10 43 22 17 8 0 0 52 25 63
2018 FI-03 16 53 16 11 5 0 0 68 16 19
2018 FI-04 23 46 23 0 8 0 0 69 8 13
2017 FI 20 35 21 14 8 2 0 56 23 166
2017 FI-01 17 42 17 15 5 4 0 62 21 54
2017 FI-02 20 28 22 14 14 1 0 49 29 69
2017 FI-03 28 44 25 4 0 0 0 71 4 25
2017 FI-04 21 35 14 29 0 0 0 57 29 14
2014 FI 18 32 17 19 12 3 0 51 32 192
2014 FI-01 26 35 8 18 11 2 0 62 29 62
2014 FI-02 10 32 24 15 15 4 0 43 32 84
2014 FI-03 21 29 14 25 11 0 0 50 36 28
2014 FI-04 25 31 19 19 0 6 0 60 20 16
2011 FI 20 38 14 18 9 2 0 59 27 205
2011 FI-01 27 38 8 14 10 4 0 67 25 79
2011 FI-02 14 36 19 23 9 0 0 50 31 80
2011 FI-03 11 54 14 14 7 0 0 64 21 28
2011 FI-04 35 24 18 18 6 0 0 59 24 17
2008 FI 14 34 22 16 13 1 0 49 28 174
2008 FI-01 16 36 23 14 10 1 0 52 24 83
2008 FI-02 12 29 23 17 19 0 0 40 37 52
2008 FI-03 12 40 24 12 12 0 0 52 24 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 33 14 18 11 2 2 56 30 177
2019 FI-01 22 40 15 13 8 0 2 63 22 60
2019 FI-02 13 29 14 25 16 0 3 43 42 76
2019 FI-03 32 32 8 8 8