2019 Public Service Employee Survey Results for Correctional Service of Canada by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 46 43 2 8 1 0 0 89 9 134
2019 Scientific and Professional 22 49 8 17 5 0 0 71 22 777
2019 Administration and Foreign Services 29 50 5 12 4 0 0 79 16 3711
2019 Technical 24 52 7 11 5 0 0 76 17 96
2019 Administrative Support 45 43 4 7 2 0 0 87 9 984
2019 Operational 15 49 9 18 9 0 0 64 27 2614
2019 Other occupational category 52 37 2 6 2 0 1 90 8 191
2017 Executive 48 43 3 5 2 0 0 91 7 124
2017 Scientific and Professional 19 55 6 14 6 0 0 74 20 854
2017 Administration and Foreign Services 26 51 5 13 5 0 0 78 18 3505
2017 Technical 34 46 3 16 1 0 0 80 17 77
2017 Administrative Support 37 48 3 9 2 0 0 86 11 1012
2017 Operational 11 50 9 19 11 0 0 61 30 2570
2017 Other occupational category 42 43 4 7 3 0 0 86 10 113
2014 Executive 39 52 3 6 1 0 0 91 6 140
2014 Scientific and Professional 16 50 8 16 9 0 0 66 26 1015
2014 Administration and Foreign Services 26 51 5 13 4 0 0 77 17 4403
2014 Technical 38 43 1 12 5 0 0 81 17 74
2014 Administrative Support 35 49 4 10 3 0 0 83 12 1279
2014 Operational 13 51 9 18 8 0 0 65 26 3698
2014 Other occupational category 37 49 2 8 3 0 1 87 10 76

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 74 19 4 2 1 0 0 93 4 134
2019 Scientific and Professional 70 20 4 3 2 0 1 91 5 774
2019 Administration and Foreign Services 71 19 4 4 2 0 0 90 6 3700
2019 Technical 65 19 6 4 3 0 2 86 8 95
2019 Administrative Support 75 18 3 2 1 0 1 93 4 980
2019 Operational 66 20 7 3 3 0 2 88 6 2605
2019 Other occupational category 74 16 5 3 1 1 1 91 4 190
2017 Executive 71 16 3 6 2 0 1 89 8 124
2017 Scientific and Professional 72 18 4 3 1 0 1 91 5 854
2017 Administration and Foreign Services 67 20 4 5 3 0 1 88 8 3502
2017 Technical 71 14 9 1 4 0 1 86 5 77
2017 Administrative Support 72 20 3 2 1 0 1 94 4 1010
2017 Operational 64 23 6 2 3 0 1 88 5 2567
2017 Other occupational category 71 21 1 3 2 0 1 93 6 113
2014 Executive 68 19 5 4 3 0 1 88 7 140
2014 Scientific and Professional 65 22 4 4 3 0 1 88 7 1016
2014 Administration and Foreign Services 65 21 5 5 3 0 1 88 8 4399
2014 Technical 76 16 2 3 2 0 1 93 4 74
2014 Administrative Support 72 19 3 3 2 0 1 92 5 1278
2014 Operational 63 25 6 3 3 0 1 88 5 3694
2014 Other occupational category 74 17 5 1 1 0 2 92 2 76

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 62 28 2 6 2 0 0 89 8 133
2019 Scientific and Professional 24 35 10 19 12 0 0 59 31 775
2019 Administration and Foreign Services 36 37 7 12 6 0 0 74 19 3709
2019 Technical 29 44 11 6 9 0 0 73 16 96
2019 Administrative Support 43 37 6 11 3 0 0 80 14 980
2019 Operational 16 33 13 20 17 0 0 49 37 2607
2019 Other occupational category 58 30 6 4 3 0 0 87 7 191
2017 Executive 65 29 2 3 1 0 0 94 4 124
2017 Scientific and Professional 23 39 7 17 15 0 0 61 31 854
2017 Administration and Foreign Services 33 39 7 13 8 0 0 72 21 3502
2017 Technical 31 41 9 11 8 0 0 72 19 77
2017 Administrative Support 37 40 6 11 7 0 0 77 17 1010
2017 Operational 13 33 12 22 19 0 0 46 41 2571
2017 Other occupational category 52 31 10 3 4 0 0 83 7 113
2014 Executive 64 26 3 4 4 0 0 90 7 140
2014 Scientific and Professional 21 32 10 19 17 0 0 53 37 1015
2014 Administration and Foreign Services 35 35 8 14 8 0 0 70 22 4394
2014 Technical 41 39 5 7 7 0 0 81 14 74
2014 Administrative Support 36 38 7 12 6 0 0 74 19 1280
2014 Operational 15 33 14 21 16 0 0 48 37 3694
2014 Other occupational category 45 35 5 10 4 0 2 81 14 76

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 44 46 5 5 0 0 0 89 5 133
2019 Scientific and Professional 21 43 12 17 7 0 0 64 25 775
2019 Administration and Foreign Services 19 44 12 18 7 0 0 63 25 3706
2019 Technical 18 44 14 19 5 0 0 62 25 94
2019 Administrative Support 23 43 13 14 7 0 0 66 21 976
2019 Operational 13 37 13 21 15 0 0 51 37 2608
2019 Other occupational category 33 38 13 11 5 0 1 71 16 191
2018 Executive 34 49 8 7 0 0 1 84 7 122
2018 Scientific and Professional 16 50 12 15 7 0 0 66 23 670
2018 Administration and Foreign Services 15 49 10 19 8 0 0 64 27 3327
2018 Technical 12 50 12 12 13 0 1 62 25 78
2018 Administrative Support 21 46 11 16 7 0 0 66 23 879
2018 Operational 11 44 11 20 14 0 0 55 34 1943
2018 Other occupational category 25 42 18 11 4 0 0 67 15 84
2017 Executive 47 39 7 4 3 0 0 86 7 124
2017 Scientific and Professional 18 43 12 16 10 0 0 62 26 853
2017 Administration and Foreign Services 17 40 12 19 12 0 0 57 31 3505
2017 Technical 17 32 20 17 13 1 0 50 30 77
2017 Administrative Support 22 41 12 16 9 0 0 63 25 1009
2017 Operational 10 36 14 22 19 0 0 46 41 2570
2017 Other occupational category 33 38 11 11 5 0 1 72 16 113
2014 Executive 34 50 8 5 2 0 1 85 7 140
2014 Scientific and Professional 13 37 14 23 13 0 0 50 36 1014
2014 Administration and Foreign Services 17 39 12 20 11 0 0 57 31 4398
2014 Technical 23 40 12 13 12 0 0 63 25 74
2014 Administrative Support 21 37 12 20 10 0 0 58 30 1279
2014 Operational 11 38 15 21 16 0 0 48 37 3697
2014 Other occupational category 39 33 10 5 12 0 2 73 17 76

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 30 5 2 1 0 0 92 3 131
2019 Scientific and Professional 24 40 13 15 7 0 0 64 22 772
2019 Administration and Foreign Services 31 40 11 12 5 0 0 71 17 3690
2019 Technical 27 49 14 7 3 0 0 76 10 96
2019 Administrative Support 37 41 10 9 4 0 0 78 12 970
2019 Operational 15 35 14 20 16 0 0 50 36 2600
2019 Other occupational category 51 30 9 8 2 0 0 81 10 189
2017 Executive 72 24 1 2 1 0 0 96 3 121
2017 Scientific and Professional 30 43 11 11 5 0 0 72 17 849
2017 Administration and Foreign Services 30 41 10 13 5 0 0 71 19 3488
2017 Technical 41 36 8 10 4 1 0 78 14 75
2017 Administrative Support 36 44 7 9 4 0 0 80 12 1006
2017 Operational 13 36 14 21 16 0 0 48 37 2559
2017 Other occupational category 50 33 10 5 3 0 0 82 8 113
2014 Executive 64 28 4 2 1 0 0 93 4 140
2014 Scientific and Professional 23 43 12 16 6 0 0 67 22 1014
2014 Administration and Foreign Services 31 41 11 12 5 0 0 72 17 4394
2014 Technical 48 39 4 7 3 0 0 86 10 74
2014 Administrative Support 34 40 10 10 4 0 0 76 14 1280
2014 Operational 14 39 15 20 11 0 0 53 31 3696
2014 Other occupational category 46 31 7 7 7 1 1 79 14 76

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 37 36 13 10 3 1 0 74 14 134
2019 Scientific and Professional 34 34 12 12 8 0 0 69 19 776
2019 Administration and Foreign Services 37 36 10 10 7 0 0 73 17 3704
2019 Technical 38 40 10 4 6 0 1 79 11 96
2019 Administrative Support 49 31 9 6 5 1 0 81 11 980
2019 Operational 17 29 19 15 19 0 1 46 35 2611
2019 Other occupational category 57 28 9 3 2 0 1 86 5 188
2018 Executive 30 44 8 13 5 0 0 74 18 122
2018 Scientific and Professional 32 34 15 11 8 0 1 66 19 668
2018 Administration and Foreign Services 34 37 11 11 6 0 0 72 18 3312
2018 Technical 36 42 14 4 4 0 0 78 8 78
2018 Administrative Support 45 32 11 6 5 0 1 78 11 878
2018 Operational 14 29 19 18 19 0 0 44 37 1940
2018 Other occupational category 48 26 12 9 3 2 0 76 12 83
2017 Executive 38 35 7 12 7 0 0 73 19 123
2017 Scientific and Professional 31 35 13 12 9 0 0 66 21 851
2017 Administration and Foreign Services 33 36 10 12 8 0 0 70 20 3493
2017 Technical 35 44 9 5 5 1 1 81 10 76
2017 Administrative Support 43 35 9 7 4 1 0 79 12 1011
2017 Operational 13 29 18 18 21 0 0 42 40 2567
2017 Other occupational category 47 36 8 1 4 0 4 86 5 113
2014 Executive 30 30 20 14 6 0 1 61 20 139
2014 Scientific and Professional 24 33 16 15 11 0 1 57 26 1016
2014 Administration and Foreign Services 32 36 13 11 8 0 0 68 19 4397
2014 Technical 39 36 13 4 6 1 0 76 10 72
2014 Administrative Support 39 34 12 8 6 0 1 74 14 1280
2014 Operational 13 31 20 18 18 1 0 44 36 3692
2014 Other occupational category 45 25 18 3 7 0 3 71 10 76

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 31 3 3 0 0 0 94 3 134
2019 Scientific and Professional 33 41 12 8 6 0 0 74 14 777
2019 Administration and Foreign Services 35 45 10 7 3 0 0 80 10 3709
2019 Technical 27 42 20 6 4 0 0 69 11 94
2019 Administrative Support 41 38 12 6 3 0 0 79 8 978
2019 Operational 15 30 18 13 23 0 0 46 36 2610
2019 Other occupational category 45 36 8 5 5 1 0 81 10 188
2018 Executive 55 38 4 2 2 0 0 93 3 121
2018 Scientific and Professional 33 42 13 8 4 0 0 75 12 668
2018 Administration and Foreign Services 32 46 11 7 4 0 0 78 11 3310
2018 Technical 22 44 17 6 10 0 0 66 17 78
2018 Administrative Support 33 40 14 7 5 0 0 74 12 876
2018 Operational 14 31 16 16 23 0 0 45 39 1937
2018 Other occupational category 38 29 15 14 4 0 0 67 18 84
2017 Executive 61 32 3 3 0 0 0 94 3 124
2017 Scientific and Professional 32 48 8 8 4 0 0 79 13 853
2017 Administration and Foreign Services 32 48 9 7 5 0 0 80 12 3506
2017 Technical 26 47 19 5 4 0 0 72 9 77
2017 Administrative Support 31 47 11 7 4 0 0 79 10 1011
2017 Operational 13 35 17 13 21 0 0 49 34 2569
2017 Other occupational category 36 41 11 9 4 0 0 77 12 113
2014 Executive 51 41 5 3 0 0 0 93 3 140
2014 Scientific and Professional 29 41 13 11 6 0 0 71 17 1016
2014 Administration and Foreign Services 31 46 10 8 5 0 0 78 12 4402
2014 Technical 36 36 16 5 6 1 0 73 11 74
2014 Administrative Support 30 45 13 8 4 0 0 75 12 1280
2014 Operational 15 39 19 13 14 0 0 54 27 3695
2014 Other occupational category 38 42 9 6 3 0 1 81 10 76

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 41 8 6 4 0 1 82 10 134
2019 Scientific and Professional 22 37 15 15 12 0 0 58 27 774
2019 Administration and Foreign Services 24 39 14 15 8 0 0 63 23 3693
2019 Technical 16 42 21 12 9 0 0 58 21 95
2019 Administrative Support 32 36 15 10 7 0 0 68 17 982
2019 Operational 9 23 17 20 30 0 0 32 51 2607
2019 Other occupational category 44 40 8 5 3 0 0 84 8 191
2018 Executive 35 37 11 12 5 0 0 72 17 121
2018 Scientific and Professional 20 31 18 19 12 0 0 52 30 669
2018 Administration and Foreign Services 21 34 16 16 12 0 0 55 28 3314
2018 Technical 16 32 23 15 14 0 0 48 29 78
2018 Administrative Support 30 34 14 11 11 0 0 64 22 873
2018 Operational 7 21 16 17 38 0 0 28 55 1935
2018 Other occupational category 45 25 13 10 7 0 0 70 17 84
2017 Executive 31 47 11 9 2 0 0 78 12 123
2017 Scientific and Professional 18 36 17 14 14 0 0 55 28 854
2017 Administration and Foreign Services 19 36 16 16 12 0 0 56 28 3504
2017 Technical 19 36 15 19 10 1 0 56 29 77
2017 Administrative Support 29 39 13 10 8 0 0 68 18 1010
2017 Operational 7 19 17 21 35 0 0 26 57 2565
2017 Other occupational category 34 38 17 7 2 0 2 73 9 113
2014 Executive 32 39 14 9 5 0 0 72 14 139
2014 Scientific and Professional 14 33 17 21 15 0 0 47 36 1015
2014 Administration and Foreign Services 18 36 16 17 12 0 0 55 29 4400
2014 Technical 22 35 19 18 6 0 0 57 24 74
2014 Administrative Support 27 35 14 13 10 0 0 62 23 1280
2014 Operational 7 24 21 22 26 0 0 31 49 3694
2014 Other occupational category 38 30 10 8 10 1 2 71 19 76

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 46 43 8 1 1 0 0 90 2 134
2019 Scientific and Professional 27 45 12 11 4 0 0 73 15 769
2019 Administration and Foreign Services 29 47 11 10 3 0 0 76 13 3682
2019 Technical 23 37 16 18 6 0 0 60 24 95
2019 Administrative Support 36 43 10 9 2 0 0 80 10 976
2019 Operational 13 36 21 18 12 0 0 49 30 2592
2019 Other occupational category 35 41 11 8 5 0 0 76 12 191
2018 Executive 46 44 4 3 2 0 0 90 6 121
2018 Scientific and Professional 24 46 14 10 5 0 0 70 15 669
2018 Administration and Foreign Services 25 47 13 11 4 0 0 72 15 3323
2018 Technical 27 37 17 13 6 0 0 64 19 78
2018 Administrative Support 31 43 14 7 5 0 0 75 12 874
2018 Operational 14 35 20 17 14 0 0 49 31 1941
2018 Other occupational category 29 44 13 8 6 0 0 73 14 83
2017 Executive 52 40 4 4 0 0 0 92 4 123
2017 Scientific and Professional 30 42 12 11 5 0 0 72 16 852
2017 Administration and Foreign Services 26 45 12 11 5 0 0 72 16 3504
2017 Technical 32 37 11 13 8 0 0 68 20 76
2017 Administrative Support 34 44 12 7 3 0 0 79 10 1011
2017 Operational 12 36 20 17 14 0 0 49 31 2564
2017 Other occupational category 32 42 14 7 5 0 0 74 12 113

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 77 21 1 1 0 0 0 98 1 133
2019 Scientific and Professional 38 41 12 5 4 0 0 79 10 774
2019 Administration and Foreign Services 43 41 10 5 2 0 0 84 6 3689
2019 Technical 35 38 17 6 4 0 0 73 10 96
2019 Administrative Support 47 37 11 4 1 0 0 84 5 975
2019 Operational 17 35 20 14 14 1 0 52 28 2597
2019 Other occupational category 45 37 10 3 4 1 0 83 7 189
2018 Executive 78 21 1 0 0 0 0 99 0 123
2018 Scientific and Professional 35 44 13 4 3 0 0 79 7 667
2018 Administration and Foreign Services 41 44 8 4 2 0 0 85 7 3315
2018 Technical 38 38 16 5 1 1 0 78 7 78
2018 Administrative Support 42 41 11 4 2 0 0 83 6 879
2018 Operational 18 38 19 12 12 1 0 56 24 1941
2018 Other occupational category 47 37 7 9 0 0 0 83 9 85
2017 Executive 76 19 1 4 0 0 0 95 4 123
2017 Scientific and Professional 37 41 13 7 2 0 0 78 9 854
2017 Administration and Foreign Services 37 45 9 6 3 0 0 82 9 3496
2017 Technical 46 31 11 6 5 0 0 77 11 77
2017 Administrative Support 43 43 9 4 2 1 0 86 6 1009
2017 Operational 16 34 21 12 15 1 0 51 28 2560
2017 Other occupational category 38 41 12 6 3 0 0 79 9 113
2014 Executive 63 32 4 1 0 0 0 95 1 140
2014 Scientific and Professional 27 42 16 9 5 0 0 70 14 1016
2014 Administration and Foreign Services 37 43 11 6 4 1 0 80 9 4402
2014 Technical 39 38 8 9 4 0 1 78 14 74
2014 Administrative Support 39 41 12 4 3 1 0 81 7 1279
2014 Operational 16 37 22 13 11 1 0 54 24 3693
2014 Other occupational category 44 36 13 1 6 0 0 80 7 75

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 42 5 4 2 0 0 89 5 133
2019 Scientific and Professional 24 36 16 14 10 0 0 60 24 776
2019 Administration and Foreign Services 27 39 14 12 8 0 0 65 21 3692
2019 Technical 20 46 20 7 6 0 0 66 14 95
2019 Administrative Support 34 36 14 11 5 0 0 70 16 979
2019 Operational 10 22 18 19 30 0 0 32 50 2601
2019 Other occupational category 42 33 15 5 4 0 0 75 9 191
2018 Executive 38 44 5 11 2 0 0 82 13 123
2018 Scientific and Professional 22 37 18 12 11 0 0 59 23 666
2018 Administration and Foreign Services 22 39 14 14 10 0 0 61 25 3313
2018 Technical 24 40 16 14 7 0 0 63 21 77
2018 Administrative Support 31 36 13 10 10 0 0 67 20 877
2018 Operational 8 22 17 19 33 0 0 31 52 1938
2018 Other occupational category 33 34 13 15 4 0 1 67 19 84
2017 Executive 49 39 5 4 2 0 0 88 7 124
2017 Scientific and Professional 21 39 13 14 13 0 0 61 27 852
2017 Administration and Foreign Services 22 37 15 15 11 0 0 59 26 3501
2017 Technical 23 41 14 11 11 0 0 64 23 77
2017 Administrative Support 30 39 12 11 8 1 0 69 19 1010
2017 Operational 7 21 18 17 36 0 0 29 53 2562
2017 Other occupational category 36 36 18 8 3 0 0 71 11 113

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 77 22 1 0 0 0 0 99 0 133
2019 Scientific and Professional 53 33 8 4 1 0 0 87 5 776
2019 Administration and Foreign Services 51 37 8 3 1 0 0 88 4 3668
2019 Technical 43 42 10 4 1 0 0 84 5 96
2019 Administrative Support 58 29 9 3 1 0 0 87 4 976
2019 Operational 32 36 16 6 10 0 0 67 17 2594
2019 Other occupational category 54 31 10 4 2 0 0 84 6 190
2018 Executive 75 23 1 0 1 0 0 98 1 122
2018 Scientific and Professional 51 35 9 4 2 0 0 86 5 663
2018 Administration and Foreign Services 50 37 8 3 1 0 0 87 5 3287
2018 Technical 41 38 10 6 4 0 0 79 10 78
2018 Administrative Support 51 35 9 2 2 0 0 87 4 876
2018 Operational 32 37 15 7 8 0 0 69 16 1934
2018 Other occupational category 42 34 13 9 2 0 0 76 11 85
2017 Executive 77 21 2 1 0 0 0 97 1 124
2017 Scientific and Professional 52 36 8 3 1 0 0 88 4 853
2017 Administration and Foreign Services 52 37 7 3 1 0 0 89 4 3499
2017 Technical 54 36 10 0 0 0 0 90 0 76
2017 Administrative Support 56 33 7 3 1 0 0 89 4 1009
2017 Operational 34 38 14 7 7 0 0 72 14 2553
2017 Other occupational category 50 33 10 3 4 0 0 83 7 112
2014 Executive 81 16 2 1 1 0 0 96 1 140
2014 Scientific and Professional 54 34 8 4 1 0 0 87 5 1012
2014 Administration and Foreign Services 59 30 6 2 1 0 0 90 4 4396
2014 Technical 57 32 7 3 1 0 0 89 4 74
2014 Administrative Support 63 28 7 2 1 0 0 91 2 1279
2014 Operational 44 34 13 4 5 0 0 78 9 3690
2014 Other occupational category 66 21 10 1 1 0 0 87 3 74

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 54 41 2 3 0 0 0 95 3 133
2019 Scientific and Professional 21 40 15 14 9 0 0 61 24 774
2019 Administration and Foreign Services 25 39 14 14 7 0 0 65 21 3677
2019 Technical 27 48 9 13 2 0 1 76 15 96
2019 Administrative Support 29 37 15 12 7 0 0 66 19 979
2019 Operational 11 26 16 19 27 0 0 37 46 2596
2019 Other occupational category 34 38 13 7 4 1 3 75 12 189
2018 Executive 43 47 5 5 0 0 0 90 5 123
2018 Scientific and Professional 20 39 17 14 11 0 0 59 25 669
2018 Administration and Foreign Services 21 40 14 16 10 0 0 61 25 3313
2018 Technical 24 46 15 13 3 0 0 69 15 77
2018 Administrative Support 26 37 16 12 8 0 0 63 20 873
2018 Operational 9 27 15 20 29 0 0 36 49 1939
2018 Other occupational category 27 34 14 17 8 0 0 61 25 85
2017 Executive 58 33 3 3 3 0 0 91 6 124
2017 Scientific and Professional 22 43 12 12 10 0 0 65 22 853
2017 Administration and Foreign Services 23 40 12 16 9 0 0 63 25 3495
2017 Technical 32 42 10 11 5 0 0 73 17 76
2017 Administrative Support 26 39 13 13 6 0 0 66 20 1007
2017 Operational 10 27 16 21 26 0 0 37 47 2550
2017 Other occupational category 29 38 17 12 3 0 1 68 15 112
2014 Executive 43 43 6 6 3 0 0 85 9 140
2014 Scientific and Professional 12 34 12 23 18 0 0 47 41 1014
2014 Administration and Foreign Services 18 39 13 18 12 0 0 57 30 4402
2014 Technical 33 37 12 9 7 1 0 71 17 74
2014 Administrative Support 19 38 15 16 12 0 0 57 28 1279
2014 Operational 8 29 17 24 22 0 0 36 46 3694
2014 Other occupational category 15 48 16 13 6 0 1 64 19 75

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 56 38 3 2 1 0 0 94 3 133
2019 Scientific and Professional 28 33 18 11 9 0 0 62 20 773
2019 Administration and Foreign Services 30 36 16 12 7 0 0 66 18 3698
2019 Technical 31 39 17 9 4 0 0 70 13 94
2019 Administrative Support 38 33 17 7 4 0 1 71 12 979
2019 Operational 12 23 19 16 28 0 0 36 45 2594
2019 Other occupational category 45 31 12 6 2 1 2 79 9 191
2018 Executive 46 38 12 3 1 0 0 84 4 121
2018 Scientific and Professional 24 36 17 13 10 0 0 60 22 666
2018 Administration and Foreign Services 26 34 18 13 9 0 0 60 22 3295
2018 Technical 27 32 25 15 1 0 0 59 16 75
2018 Administrative Support 32 38 14 9 6 0 0 71 15 872
2018 Operational 11 24 18 18 30 0 0 34 48 1933
2018 Other occupational category 28 37 24 7 4 0 0 65 11 84
2017 Executive 59 29 5 5 3 0 0 88 7 124
2017 Scientific and Professional 27 37 15 11 10 0 0 64 21 852
2017 Administration and Foreign Services 26 36 16 14 8 0 0 63 22 3498
2017 Technical 33 34 19 6 8 0 0 67 14 76
2017 Administrative Support 33 38 14 9 5 0 0 72 14 1009
2017 Operational 10 24 18 20 28 0 0 34 48 2549
2017 Other occupational category 35 35 12 13 4 1 1 71 17 112
2014 Executive 43 38 6 10 3 0 0 82 12 140
2014 Scientific and Professional 18 36 17 14 14 0 0 54 29 1016
2014 Administration and Foreign Services 25 35 16 14 9 0 0 60 24 4402
2014 Technical 38 34 15 7 7 0 0 72 13 74
2014 Administrative Support 28 40 15 11 6 0 0 68 17 1280
2014 Operational 10 27 21 20 21 0 0 38 41 3694
2014 Other occupational category 31 33 27 7 2 0 0 64 10 75

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 43 4 5 0 0 0 90 5 134
2019 Scientific and Professional 22 40 16 14 8 0 0 62 22 766
2019 Administration and Foreign Services 25 42 15 12 6 0 0 67 18 3643
2019 Technical 23 43 17 14 3 0 0 66 17 95
2019 Administrative Support 36 39 14 7 4 0 0 75 11 972
2019 Operational 10 26 24 20 19 0 0 36 40 2574
2019 Other occupational category 43 39 10 3 3 1 1 84 6 188
2018 Executive 41 45 8 2 2 0 0 87 5 121
2018 Scientific and Professional 21 33 19 16 10 0 0 55 27 669
2018 Administration and Foreign Services 23 36 17 15 9 0 0 59 24 3304
2018 Technical 21 40 21 14 5 0 0 60 19 78
2018 Administrative Support 31 38 16 9 6 0 0 69 16 872
2018 Operational 9 23 20 20 27 0 0 32 48 1931
2018 Other occupational category 29 38 13 12 6 2 0 68 18 85
2017 Executive 44 42 7 4 2 0 0 87 6 124
2017 Scientific and Professional 22 37 16 16 9 0 0 59 25 852
2017 Administration and Foreign Services 24 37 15 15 8 0 0 62 23 3494
2017 Technical 25 32 24 14 5 0 0 57 19 76
2017 Administrative Support 34 39 12 10 4 0 0 73 14 1006
2017 Operational 8 25 22 20 24 0 0 33 45 2551
2017 Other occupational category 35 34 16 12 2 1 0 70 14 112
2014 Executive 46 37 9 7 2 0 0 83 9 140
2014 Scientific and Professional 16 34 20 18 12 0 0 50 30 1016
2014 Administration and Foreign Services 23 37 16 14 8 0 0 61 23 4402
2014 Technical 31 35 16 12 5 0 0 66 18 74
2014 Administrative Support 30 39 15 10 5 0 1 70 15 1279
2014 Operational 9 27 26 20 17 0 0 37 38 3692
2014 Other occupational category 42 34 12 7 5 0 0 76 12 75

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 29 3 1 0 0 0 96 1 133
2019 Scientific and Professional 40 39 11 6 3 0 0 80 9 770
2019 Administration and Foreign Services 40 43 9 5 2 0 0 84 7 3703
2019 Technical 35 42 15 7 1 0 0 77 8 96
2019 Administrative Support 51 35 9 3 2 0 0 86 5 978
2019 Operational 24 39 19 9 9 0 0 63 18 2609
2019 Other occupational category 54 33 5 4 3 0 0 87 8 191
2018 Executive 63 30 5 2 0 0 0 93 2 123
2018 Scientific and Professional 37 42 12 5 3 0 0 80 8 668
2018 Administration and Foreign Services 38 44 10 6 2 0 0 82 8 3316
2018 Technical 31 41 15 8 5 0 0 72 13 78
2018 Administrative Support 42 40 10 5 3 0 0 81 8 878
2018 Operational 24 37 19 10 9 0 0 61 19 1940
2018 Other occupational category 40 34 15 3 8 0 0 75 11 85
2017 Executive 67 27 4 2 0 0 0 94 2 122
2017 Scientific and Professional 37 44 10 6 3 0 0 81 9 853
2017 Administration and Foreign Services 38 44 10 5 3 0 0 82 8 3492
2017 Technical 37 45 11 5 1 0 0 82 6 76
2017 Administrative Support 44 40 9 4 3 0 0 84 7 1009
2017 Operational 22 41 18 9 10 0 0 64 19 2542
2017 Other occupational category 43 43 5 5 4 0 0 86 9 112
2014 Executive 60 34 4 1 1 0 0 94 2 139
2014 Scientific and Professional 35 42 13 7 2 0 0 77 9 1013
2014 Administration and Foreign Services 40 42 9 5 3 0 0 83 8 4397
2014 Technical 49 31 13 3 5 0 0 79 8 74
2014 Administrative Support 43 39 10 4 3 0 0 82 7 1280
2014 Operational 28 45 15 6 6 0 0 73 12 3686
2014 Other occupational category 58 30 8 2 1 0 0 88 4 76

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 9 23 26 23 18 0 1 33 41 132
2019 Scientific and Professional 26 33 23 10 8 0 0 59 18 771
2019 Administration and Foreign Services 24 32 24 11 8 0 0 56 20 3682
2019 Technical 28 44 14 12 2 0 0 72 14 93
2019 Administrative Support 44 31 14 7 3 0 0 76 10 972
2019 Operational 32 32 23 7 4 0 2 66 11 2584
2019 Other occupational category 63 23 11 1 2 0 0 86 3 191
2018 Executive 9 23 23 25 20 0 0 32 45 122
2018 Scientific and Professional 25 34 22 10 8 0 0 59 19 669
2018 Administration and Foreign Services 25 32 22 12 8 0 0 57 21 3321
2018 Technical 37 33 18 9 1 1 0 71 10 78
2018 Administrative Support 41 29 17 7 6 0 0 70 13 880
2018 Operational 31 36 19 7 4 0 3 69 11 1945
2018 Other occupational category 59 24 8 5 4 0 0 83 9 85
2017 Executive 9 30 23 22 13 0 3 40 36 123
2017 Scientific and Professional 24 38 21 11 5 0 0 62 17 853
2017 Administration and Foreign Services 26 37 21 11 6 0 0 63 16 3507
2017 Technical 34 39 16 9 1 0 1 74 10 77
2017 Administrative Support 42 35 16 4 3 0 0 77 7 1011
2017 Operational 34 37 17 6 2 0 3 73 9 2568
2017 Other occupational category 48 35 8 4 3 1 1 84 7 113
2014 Executive 9 25 21 29 14 1 1 35 43 139
2014 Scientific and Professional 22 39 22 9 7 0 1 61 17 1016
2014 Administration and Foreign Services 25 35 22 11 6 0 0 61 17 4399
2014 Technical 38 29 17 12 4 0 0 68 16 74
2014 Administrative Support 37 33 18 6 5 0 0 70 12 1279
2014 Operational 30 37 22 6 3 0 2 69 9 3695
2014 Other occupational category 46 29 14 8 1 1 1 77 9 75

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 27 44 19 3 0 0 22 34 134
2019 Scientific and Professional 11 32 35 14 6 1 0 20 44 777
2019 Administration and Foreign Services 12 29 38 15 5 1 0 20 42 3710
2019 Technical 8 41 30 15 6 0 0 21 49 96
2019 Administrative Support 9 21 33 22 11 2 2 34 31 980
2019 Operational 23 32 30 10 4 1 1 13 56 2612
2019 Other occupational category 9 15 23 30 20 1 2 52 25 190
2018 Executive 14 27 42 15 2 0 0 17 41 123
2018 Scientific and Professional 11 34 33 16 4 1 2 21 45 667
2018 Administration and Foreign Services 13 31 37 14 4 0 1 18 45 3315
2018 Technical 9 28 30 21 12 0 0 32 38 78
2018 Administrative Support 10 24 31 24 9 1 1 33 35 880
2018 Operational 21 33 32 9 3 1 1 12 55 1940
2018 Other occupational category 1 17 39 27 15 0 2 42 18 85
2017 Executive 9 26 40 17 7 0 1 24 36 124
2017 Scientific and Professional 12 30 34 14 7 1 2 22 44 850
2017 Administration and Foreign Services 15 28 36 13 5 1 1 19 44 3489
2017 Technical 7 20 38 22 10 0 3 33 28 77
2017 Administrative Support 10 23 34 20 10 1 3 30 34 1002
2017 Operational 20 33 30 10 4 1 3 14 55 2557
2017 Other occupational category 6 12 31 25 17 2 6 46 20 111
2014 Executive 10 27 43 11 8 1 0 19 38 139
2014 Scientific and Professional 13 37 34 10 4 0 1 15 51 1013
2014 Administration and Foreign Services 14 34 35 11 5 0 1 17 48 4397
2014 Technical 10 19 36 19 12 0 3 33 30 74
2014 Administrative Support 12 26 33 18 9 0 2 28 38 1273
2014 Operational 14 34 35 11 4 1 1 15 50 3689
2014 Other occupational category 7 14 35 26 10 3 4 39 23 76

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 3 23 43 20 12 0 0 32 26 133
2019 Scientific and Professional 13 27 31 17 10 1 0 27 41 773
2019 Administration and Foreign Services 16 27 31 17 7 1 1 25 43 3704
2019 Technical 14 24 30 20 11 0 1 31 38 96
2019 Administrative Support 12 20 28 21 13 3 2 37 33 975
2019 Operational 28 28 25 11 5 1 1 17 57 2606
2019 Other occupational category 6 17 16 19 36 2 4 59 24 191
2018 Executive 11 26 37 23 3 0 0 26 37 122
2018 Scientific and Professional 14 27 31 17 8 1 2 26 42 663
2018 Administration and Foreign Services 17 29 31 15 6 1 1 21 47 3307
2018 Technical 10 28 24 19 14 1 3 35 40 78
2018 Administrative Support 14 24 24 22 13 3 1 36 39 878
2018 Operational 29 31 24 10 4 1 1 15 61 1934
2018 Other occupational category 7 27 27 16 21 0 2 38 35 85
2017 Executive 11 16 37 20 14 0 2 35 27 124
2017 Scientific and Professional 15 26 27 20 10 2 2 30 42 847
2017 Administration and Foreign Services 16 26 32 16 8 1 1 24 43 3492
2017 Technical 14 21 26 16 20 1 3 37 36 77
2017 Administrative Support 13 22 28 18 14 2 3 34 36 1005
2017 Operational 26 29 27 11 4 1 3 15 57 2544
2017 Other occupational category 7 12 25 24 22 4 7 52 21 112
2014 Executive 6 19 34 29 12 1 0 41 25 138
2014 Scientific and Professional 18 32 28 13 6 1 1 19 52 1014
2014 Administration and Foreign Services 18 26 31 15 7 1 1 23 45 4397
2014 Technical 21 13 24 22 14 3 4 38 36 74
2014 Administrative Support 17 25 26 17 11 2 2 29 44 1273
2014 Operational 18 31 31 12 5 2 1 17 51 3693
2014 Other occupational category 10 14 18 31 16 9 3 52 28 75

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 16 30 33 17 4 0 0 21 46 133
2019 Scientific and Professional 16 29 26 16 9 2 3 26 47 778
2019 Administration and Foreign Services 17 27 31 17 6 1 1 24 45 3696
2019 Technical 18 31 23 18 8 1 1 26 50 96
2019 Administrative Support 10 20 33 20 11 3 3 33 32 974
2019 Operational 24 28 27 12 4 2 2 17 55 2604
2019 Other occupational category 8 18 20 21 20 8 6 47 30 190
2018 Executive 19 34 31 12 3 0 0 16 53 122
2018 Scientific and Professional 15 30 29 13 8 2 3 22 47 664
2018 Administration and Foreign Services 20 27 31 14 6 1 1 20 48 3306
2018 Technical 19 23 27 13 14 0 4 28 44 78
2018 Administrative Support 11 23 31 20 10 3 2 32 36 878
2018 Operational 27 29 26 9 4 2 3 14 59 1933
2018 Other occupational category 14 20 29 15 18 2 2 35 35 85
2017 Executive 18 20 39 19 4 0 1 23 38 124
2017 Scientific and Professional 17 26 28 16 8 3 3 25 45 850
2017 Administration and Foreign Services 18 27 30 16 7 1 2 23 46 3491
2017 Technical 22 16 30 11 14 1 5 27 41 77
2017 Administrative Support 12 20 28 21 13 2 4 36 34 1005
2017 Operational 25 28 26 11 3 2 4 15 57 2553
2017 Other occupational category 16 15 28 11 17 4 9 32 35 111
2014 Executive 25 27 28 15 5 1 0 20 52 138
2014 Scientific and Professional 22 30 26 11 5 2 3 17 55 1014
2014 Administration and Foreign Services 20 27 30 14 6 1 2 20 49 4392
2014 Technical 19 24 25 15 12 1 4 29 45 74
2014 Administrative Support 15 23 31 16 10 2 4 27 41 1275
2014 Operational 22 32 28 10 3 2 2 14 57 3691
2014 Other occupational category 15 17 20 15 16 9 8 37 38 76

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 12 19 52 12 5 0 0 17 31 133
2019 Scientific and Professional 8 17 33 26 13 1 1 40 26 769
2019 Administration and Foreign Services 10 20 39 23 8 0 1 31 30 3692
2019 Technical 9 16 47 20 8 0 0 28 25 96
2019 Administrative Support 4 9 32 31 21 1 2 54 13 973
2019 Operational 9 15 33 25 11 2 5 39 26 2604
2019 Other occupational category 2 7 18 28 39 1 4 71 10 190
2018 Executive 13 32 40 12 3 0 0 15 45 123
2018 Scientific and Professional 8 18 36 26 9 1 2 36 27 663
2018 Administration and Foreign Services 11 21 39 21 7 0 1 28 32 3286
2018 Technical 5 17 36 27 16 0 0 42 22 78
2018 Administrative Support 6 13 30 31 17 1 2 50 19 876
2018 Operational 10 14 34 26 9 1 6 38 25 1928
2018 Other occupational category 5 6 26 27 35 0 1 63 11 85
2017 Executive 9 26 44 16 4 0 1 20 36 122
2017 Scientific and Professional 8 16 35 27 11 1 2 39 25 846
2017 Administration and Foreign Services 12 21 35 22 8 1 1 31 33 3487
2017 Technical 3 21 33 29 13 0 1 43 24 77
2017 Administrative Support 5 11 30 31 20 1 4 53 16 997
2017 Operational 10 15 32 24 9 2 9 37 28 2540
2017 Other occupational category 10 3 20 30 28 1 9 64 14 111
2014 Executive 14 35 32 12 6 1 0 18 50 139
2014 Scientific and Professional 11 20 36 21 9 1 2 31 32 1011
2014 Administration and Foreign Services 12 21 37 21 7 0 1 29 34 4370
2014 Technical 6 13 33 33 12 1 1 47 19 74
2014 Administrative Support 7 15 32 30 13 1 2 44 23 1270
2014 Operational 8 17 34 26 8 2 5 37 27 3676
2014 Other occupational category 6 10 18 37 23 2 5 65 16 75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 22 27 31 18 2 0 0 20 49 134
2019 Scientific and Professional 26 28 25 13 7 1 1 20 55 775
2019 Administration and Foreign Services 25 28 26 13 6 1 1 20 54 3703
2019 Technical 21 27 29 15 6 2 0 21 49 96
2019 Administrative Support 13 19 24 22 18 2 2 41 34 977
2019 Operational 23 26 28 14 6 1 2 21 50 2605
2019 Other occupational category 7 12 13 21 40 4 4 66 20 189
2018 Executive 30 32 31 4 2 1 0 7 62 123
2018 Scientific and Professional 33 29 23 9 4 1 2 13 63 665
2018 Administration and Foreign Services 30 30 24 10 5 1 1 15 60 3303
2018 Technical 17 23 29 22 9 0 0 31 40 78
2018 Administrative Support 19 20 23 21 12 2 2 34 41 874
2018 Operational 28 26 27 11 5 1 3 17 56 1936
2018 Other occupational category 11 17 27 12 29 4 1 42 29 84
2017 Executive 22 27 37 8 4 0 2 12 50 124
2017 Scientific and Professional 31 26 24 11 7 1 1 18 57 850
2017 Administration and Foreign Services 27 28 26 11 6 1 2 17 56 3494
2017 Technical 19 20 32 14 14 0 1 28 39 77
2017 Administrative Support 16 19 26 20 14 1 4 36 37 1002
2017 Operational 22 25 29 14 5 1 4 21 49 2555
2017 Other occupational category 7 9 28 20 24 2 10 50 18 109
2014 Executive 28 31 29 8 3 1 0 11 60 140
2014 Scientific and Professional 38 30 20 7 4 0 1 11 69 1014
2014 Administration and Foreign Services 29 29 25 10 5 0 1 15 59 4394
2014 Technical 16 26 23 15 15 3 1 31 45 74
2014 Administrative Support 22 26 26 14 9 1 2 24 49 1272
2014 Operational 19 27 30 14 5 2 3 20 49 3687
2014 Other occupational category 11 18 18 22 21 8 2 47 33 75

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 6 34 41 15 3 0 1 18 41 134
2019 Scientific and Professional 14 22 31 19 11 1 2 31 37 775
2019 Administration and Foreign Services 18 27 29 17 7 1 1 24 46 3691
2019 Technical 11 21 29 16 17 2 4 35 34 95
2019 Administrative Support 19 20 28 16 12 3 2 30 41 975
2019 Operational 21 20 25 18 10 2 3 30 44 2602
2019 Other occupational category 10 12 11 19 34 9 5 61 26 190
2018 Executive 15 34 32 14 6 0 0 20 49 123
2018 Scientific and Professional 16 23 28 21 7 2 3 30 40 665
2018 Administration and Foreign Services 19 27 28 17 7 1 1 24 47 3298
2018 Technical 7 11 34 14 30 0 4 46 19 77
2018 Administrative Support 17 27 25 17 9 3 2 27 46 878
2018 Operational 19 22 24 22 8 2 3 31 44 1927
2018 Other occupational category 18 17 25 8 24 7 1 35 39 84
2017 Executive 10 29 37 19 4 0 1 23 39 123
2017 Scientific and Professional 15 19 26 23 12 2 3 37 36 851
2017 Administration and Foreign Services 16 25 28 18 9 2 2 28 43 3495
2017 Technical 13 17 21 22 19 2 6 45 32 76
2017 Administrative Support 17 22 26 16 12 2 5 30 42 1003
2017 Operational 16 18 26 22 9 2 7 34 37 2550
2017 Other occupational category 8 12 19 21 21 8 11 51 25 111
2014 Executive 6 16 42 26 9 1 0 35 22 140
2014 Scientific and Professional 14 21 29 21 10 1 4 32 37 1013
2014 Administration and Foreign Services 15 21 30 21 9 1 2 31 37 4386
2014 Technical 8 14 19 27 26 1 5 56 23 74
2014 Administrative Support 19 24 23 18 12 2 3 31 44 1276
2014 Operational 12 20 28 24 10 2 4 36 34 3693
2014 Other occupational category 15 12 22 25 17 5 4 46 29 76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 10 27 44 16 2 0 1 18 38 134
2019 Scientific and Professional 19 30 28 13 7 2 1 21 50 774
2019 Administration and Foreign Services 16 27 34 15 6 1 1 21 44 3702
2019 Technical 13 20 31 20 12 2 2 34 34 96
2019 Administrative Support 11 18 30 23 13 3 2 38 31 969
2019 Operational 23 24 29 13 6 2 3 20 50 2608
2019 Other occupational category 7 13 17 21 31 7 4 59 22 190
2018 Executive 20 33 33 11 3 0 0 15 53 123
2018 Scientific and Professional 19 32 30 10 4 2 2 16 54 662
2018 Administration and Foreign Services 20 29 32 11 5 1 1 17 50 3311
2018 Technical 10 20 35 16 14 0 5 31 32 78
2018 Administrative Support 12 23 31 19 11 2 2 31 37 880
2018 Operational 25 28 24 12 5 2 4 18 56 1933
2018 Other occupational category 12 18 27 18 20 3 2 39 32 85
2017 Executive 19 24 39 12 3 0 3 16 44 124
2017 Scientific and Professional 20 26 31 12 5 3 2 18 49 852
2017 Administration and Foreign Services 18 28 33 12 6 2 2 19 47 3487
2017 Technical 10 28 29 14 14 1 4 29 40 76
2017 Administrative Support 11 20 31 18 12 3 4 33 34 1006
2017 Operational 22 25 27 13 4 3 7 19 51 2549
2017 Other occupational category 8 14 32 14 17 7 8 36 26 111
2014 Executive 16 35 30 15 4 1 0 19 51 140
2014 Scientific and Professional 27 29 27 8 4 2 2 13 58 1008
2014 Administration and Foreign Services 19 28 33 11 5 1 2 17 48 4389
2014 Technical 15 21 32 15 14 3 1 30 37 74
2014 Administrative Support 17 21 30 16 10 2 4 27 40 1271
2014 Operational 19 28 29 13 6 3 4 19 50 3680
2014 Other occupational category 11 17 22 29 14 4 3 46 30 75

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 16 34 36 8 0 0 44 22 134
2019 Scientific and Professional 11 19 34 24 10 0 1 35 30 771
2019 Administration and Foreign Services 6 14 35 31 13 1 1 44 20 3709
2019 Technical 9 22 30 26 10 1 1 37 32 96
2019 Administrative Support 5 12 30 30 20 1 2 52 17 976
2019 Operational 13 20 31 23 8 1 3 32 35 2607
2019 Other occupational category 5 11 22 26 32 2 3 61 16 190
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 77 16 1 4 0 0 1 94 5 134
2019 Scientific and Professional 75 12 5 2 2 0 4 91 5 773
2019 Administration and Foreign Services 75 14 5 3 2 0 2 91 5 3701
2019 Technical 61 18 7 7 3 0 3 81 11 95
2019 Administrative Support 76 11 5 1 1 1 5 93 2 976
2019 Operational 66 14 9 2 3 1 6 85 5 2604
2019 Other occupational category 67 17 4 3 1 0 8 92 4 191
2017 Executive 69 21 1 5 2 0 2 92 7 124
2017 Scientific and Professional 78 12 3 2 1 0 3 93 4 850
2017 Administration and Foreign Services 74 14 5 3 2 0 2 90 5 3502
2017 Technical 70 15 6 6 0 0 3 87 6 77
2017 Administrative Support 76 12 4 2 1 0 5 93 3 1007
2017 Operational 63 16 9 2 3 1 7 86 5 2569
2017 Other occupational category 63 15 5 3 3 2 8 87 7 112
2014 Executive 76 13 3 3 3 0 2 91 6 139
2014 Scientific and Professional 73 14 3 3 2 0 5 92 5 1013
2014 Administration and Foreign Services 74 14 4 3 2 0 3 90 5 4401
2014 Technical 68 11 7 4 4 0 7 84 9 74
2014 Administrative Support 79 11 5 1 1 0 4 93 2 1280
2014 Operational 62 19 7 2 3 1 6 87 5 3698
2014 Other occupational category 71 15 2 0 3 2 7 94 3 77

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 46 7 5 1 1 1 87 6 134
2019 Scientific and Professional 18 29 19 16 13 2 2 49 31 777
2019 Administration and Foreign Services 23 33 17 13 9 3 2 59 24 3701
2019 Technical 21 30 20 12 12 4 1 54 25 94
2019 Administrative Support 27 32 18 9 8 3 2 62 19 979
2019 Operational 10 23 21 19 24 1 1 34 44 2602
2019 Other occupational category 37 32 13 8 3 4 4 74 12 190
2018 Executive 27 45 12 13 2 0 1 73 15 122
2018 Scientific and Professional 15 31 18 17 15 2 1 47 33 662
2018 Administration and Foreign Services 15 36 17 16 12 3 1 53 29 3318
2018 Technical 15 21 34 17 9 4 0 37 28 76
2018 Administrative Support 19 35 19 12 11 4 2 56 24 881
2018 Operational 7 22 20 20 29 1 1 29 50 1935
2018 Other occupational category 16 34 19 13 7 5 6 56 23 83
2017 Executive 37 46 7 6 2 1 1 84 8 124
2017 Scientific and Professional 19 32 15 16 14 2 2 53 31 852
2017 Administration and Foreign Services 19 33 16 15 11 2 2 55 28 3502
2017 Technical 18 25 14 20 16 4 3 46 39 77
2017 Administrative Support 23 33 15 12 10 4 3 60 24 1009
2017 Operational 8 22 21 19 26 2 1 31 47 2569
2017 Other occupational category 27 37 16 5 6 6 3 71 11 112
2014 Executive 43 42 4 6 2 0 3 88 8 140
2014 Scientific and Professional 17 32 14 18 14 3 2 51 34 1016
2014 Administration and Foreign Services 24 33 15 14 10 2 2 60 25 4406
2014 Technical 23 34 16 12 10 3 1 60 23 73
2014 Administrative Support 26 32 15 12 11 3 2 61 23 1279
2014 Operational 12 31 22 18 15 2 1 43 34 3698
2014 Other occupational category 31 30 20 10 4 2 3 65 15 77

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 29 3 1 2 0 1 93 4 134
2019 Scientific and Professional 30 31 13 15 9 0 0 62 25 776
2019 Administration and Foreign Services 39 33 10 12 7 1 0 72 18 3696
2019 Technical 30 37 8 16 8 0 0 67 24 95
2019 Administrative Support 42 29 11 11 7 1 0 71 18 975
2019 Operational 17 27 17 17 22 1 0 44 39 2604
2019 Other occupational category 52 32 6 6 3 0 1 85 9 191
2018 Executive 51 34 7 5 2 0 0 85 7 122
2018 Scientific and Professional 29 33 11 13 13 1 1 62 26 662
2018 Administration and Foreign Services 31 34 11 14 9 0 0 66 23 3314
2018 Technical 26 38 16 17 4 0 0 63 21 77
2018 Administrative Support 33 33 12 12 9 1 0 67 21 879
2018 Operational 14 25 16 18 25 0 0 40 44 1926
2018 Other occupational category 43 27 8 15 8 0 0 70 22 84
2017 Executive 63 29 3 3 2 0 1 92 4 124
2017 Scientific and Professional 30 35 11 12 11 1 0 66 23 852
2017 Administration and Foreign Services 33 34 11 12 10 0 0 67 22 3503
2017 Technical 24 38 5 17 16 0 0 62 33 77
2017 Administrative Support 36 31 11 12 8 1 0 69 20 1008
2017 Operational 14 24 18 19 25 1 1 38 44 2569
2017 Other occupational category 46 24 12 10 5 3 1 72 15 112
2014 Executive 64 28 2 4 1 0 0 93 5 140
2014 Scientific and Professional 29 33 10 16 11 0 0 62 27 1014
2014 Administration and Foreign Services 36 32 10 13 9 0 0 69 22 4401
2014 Technical 28 35 12 17 8 0 0 63 25 74
2014 Administrative Support 36 33 11 11 10 0 0 69 20 1278
2014 Operational 18 31 17 18 16 1 0 49 34 3696
2014 Other occupational category 47 25 13 5 8 2 0 74 12 77

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 57 35 4 2 2 0 0 92 4 133
2019 Scientific and Professional 30 41 11 13 5 0 0 71 18 778
2019 Administration and Foreign Services 39 39 9 10 4 0 0 77 14 3694
2019 Technical 37 34 14 8 7 0 0 70 16 95
2019 Administrative Support 45 35 9 8 3 0 0 80 11 978
2019 Operational 17 35 18 17 12 0 0 53 29 2603
2019 Other occupational category 62 28 5 3 2 0 1 90 4 190
2018 Executive 39 45 5 10 2 0 0 83 12 121
2018 Scientific and Professional 28 41 13 10 8 0 0 69 17 663
2018 Administration and Foreign Services 31 42 11 11 5 0 0 73 16 3304
2018 Technical 20 43 19 14 4 0 0 62 18 77
2018 Administrative Support 35 40 10 10 5 0 0 76 14 880
2018 Operational 14 34 20 17 15 0 0 48 32 1930
2018 Other occupational category 46 36 8 7 3 0 0 82 9 85
2017 Executive 42 42 7 4 3 0 1 85 7 123
2017 Scientific and Professional 27 43 10 13 7 0 0 71 19 852
2017 Administration and Foreign Services 29 44 10 11 6 0 0 73 17 3500
2017 Technical 35 33 14 10 9 0 0 67 19 77
2017 Administrative Support 36 39 9 10 5 0 0 75 15 1010
2017 Operational 10 33 20 18 18 1 0 43 37 2556
2017 Other occupational category 49 27 13 7 3 0 1 77 10 113
2014 Executive 48 43 5 5 0 0 0 90 5 140
2014 Scientific and Professional 25 43 11 13 7 0 0 69 20 1012
2014 Administration and Foreign Services 30 44 10 11 5 0 0 75 15 4399
2014 Technical 38 34 10 13 4 0 0 73 18 74
2014 Administrative Support 33 42 11 9 5 0 0 75 15 1278
2014 Operational 11 41 22 16 9 0 0 53 25 3692
2014 Other occupational category 43 35 11 3 5 2 1 80 9 77

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 56 41 2 2 0 0 0 96 2 133
2019 Scientific and Professional 28 46 16 7 3 0 0 74 10 779
2019 Administration and Foreign Services 35 43 12 6 2 1 0 79 9 3700
2019 Technical 31 36 21 6 5 0 0 67 12 95
2019 Administrative Support 39 35 15 7 3 1 1 75 10 976
2019 Operational 14 36 24 13 11 1 1 51 24 2593
2019 Other occupational category 51 32 10 2 2 1 1 84 5 190
2018 Executive 41 53 5 1 0 0 0 94 1 122
2018 Scientific and Professional 26 43 19 5 6 1 0 70 11 663
2018 Administration and Foreign Services 29 45 15 7 4 1 0 75 10 3314
2018 Technical 20 43 24 10 1 1 0 63 12 77
2018 Administrative Support 31 40 18 6 3 2 0 72 10 880
2018 Operational 12 36 24 12 14 1 0 49 26 1930
2018 Other occupational category 38 31 19 8 3 0 0 69 12 85
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 74 22 4 0 0 0 0 96 0 134
2019 Scientific and Professional 43 33 14 4 3 1 1 78 8 775
2019 Administration and Foreign Services 49 31 12 4 2 1 1 82 6 3715
2019 Technical 38 39 14 6 1 0 2 78 8 95
2019 Administrative Support 41 26 18 5 3 2 5 72 9 982
2019 Operational 21 31 25 8 10 1 3 55 19 2614
2019 Other occupational category 42 30 15 4 2 2 6 78 6 191

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 35 8 5 2 0 1 86 7 133
2019 Scientific and Professional 35 36 13 9 6 0 0 71 15 774
2019 Administration and Foreign Services 42 33 12 8 4 0 0 76 12 3699
2019 Technical 38 32 15 9 5 0 0 71 15 96
2019 Administrative Support 45 30 12 8 4 1 0 75 12 981
2019 Operational 21 29 20 13 16 1 0 51 29 2611
2019 Other occupational category 45 34 12 5 4 0 0 80 9 190
2018 Executive 36 34 12 12 5 0 0 70 17 122
2018 Scientific and Professional 33 35 14 10 8 0 0 68 17 662
2018 Administration and Foreign Services 35 37 11 10 7 0 0 72 16 3310
2018 Technical 24 31 22 15 7 1 0 55 22 77
2018 Administrative Support 41 31 14 8 5 1 0 73 13 880
2018 Operational 16 31 18 15 19 0 0 48 34 1935
2018 Other occupational category 38 28 13 18 3 0 0 66 21 84
2017 Executive 42 38 9 5 5 0 1 81 10 124
2017 Scientific and Professional 34 36 12 11 6 0 0 71 17 854
2017 Administration and Foreign Services 34 37 12 10 7 0 0 72 16 3502
2017 Technical 25 36 22 10 6 0 0 62 16 77
2017 Administrative Support 42 37 10 5 5 0 0 79 11 1012
2017 Operational 16 31 18 16 18 1 0 47 35 2569
2017 Other occupational category 38 32 12 10 5 1 3 73 15 113
2014 Executive 43 33 13 7 3 1 0 77 10 140
2014 Scientific and Professional 26 38 16 12 8 0 0 64 20 1014
2014 Administration and Foreign Services 35 37 11 10 7 0 0 72 16 4405
2014 Technical 30 42 14 6 7 0 1 73 13 73
2014 Administrative Support 39 35 12 7 6 0 1 75 13 1280
2014 Operational 17 34 21 15 13 1 0 51 28 3696
2014 Other occupational category 45 32 10 4 7 2 1 79 11 77

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 64 20 10 4 0 1 2 86 4 133
2019 Scientific and Professional 38 32 14 8 6 1 0 71 15 776
2019 Administration and Foreign Services 47 29 12 6 4 1 0 78 11 3704
2019 Technical 42 24 21 7 3 2 0 68 11 95
2019 Administrative Support 51 25 12 6 4 2 1 78 10 980
2019 Operational 25 27 22 11 13 2 1 54 24 2603
2019 Other occupational category 61 25 7 3 2 1 1 87 6 191
2018 Executive 50 34 6 9 2 0 0 84 11 122
2018 Scientific and Professional 35 34 14 9 7 0 1 70 16 663
2018 Administration and Foreign Services 39 33 12 9 6 1 0 73 14 3310
2018 Technical 28 31 26 9 4 1 0 60 13 77
2018 Administrative Support 47 28 13 6 5 1 0 76 11 881
2018 Operational 21 30 20 12 16 1 1 51 29 1933
2018 Other occupational category 59 20 5 10 4 0 2 81 14 84
2017 Executive 57 28 6 2 5 0 1 86 8 124
2017 Scientific and Professional 37 34 12 8 7 2 0 72 15 853
2017 Administration and Foreign Services 40 32 12 8 6 1 0 74 14 3504
2017 Technical 33 33 15 10 8 1 0 67 18 77
2017 Administrative Support 46 32 11 6 3 1 1 79 10 1012
2017 Operational 19 32 20 12 14 2 1 52 27 2570
2017 Other occupational category 48 33 9 2 5 3 1 84 6 111
2014 Executive 55 30 7 4 1 1 1 87 6 139
2014 Scientific and Professional 31 34 15 12 8 1 0 65 20 1015
2014 Administration and Foreign Services 39 32 13 8 6 1 0 73 14 4402
2014 Technical 46 28 11 6 7 1 1 76 13 74
2014 Administrative Support 43 30 12 8 5 1 1 75 13 1279
2014 Operational 21 33 21 12 10 2 0 56 23 3697
2014 Other occupational category 49 22 15 4 7 3 0 73 12 77

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 57 34 3 5 1 0 1 91 6 134
2019 Scientific and Professional 36 34 15 9 5 1 0 71 14 772
2019 Administration and Foreign Services 44 33 10 8 4 0 0 77 13 3690
2019 Technical 36 36 12 13 3 0 0 72 16 94
2019 Administrative Support 48 27 11 8 5 0 0 76 13 973
2019 Operational 22 31 18 14 14 1 0 54 28 2602
2019 Other occupational category 56 25 9 4 3 1 2 83 7 187
2018 Executive 50 33 6 9 2 0 0 83 11 123
2018 Scientific and Professional 35 36 14 9 6 0 0 71 15 662
2018 Administration and Foreign Services 38 35 11 10 6 0 0 73 16 3305
2018 Technical 26 31 25 10 7 1 0 57 17 76
2018 Administrative Support 44 30 11 9 5 1 0 75 14 879
2018 Operational 18 30 19 15 16 1 0 49 31 1926
2018 Other occupational category 42 32 12 10 1 1 2 76 11 84
2017 Executive 57 30 5 3 4 0 1 88 8 124
2017 Scientific and Professional 39 36 10 8 6 1 1 76 14 853
2017 Administration and Foreign Services 39 34 10 10 6 0 0 74 16 3496
2017 Technical 28 37 14 13 6 1 1 66 19 77
2017 Administrative Support 45 32 11 7 4 0 0 78 11 1011
2017 Operational 19 32 18 14 16 1 0 52 30 2568
2017 Other occupational category 45 28 10 8 4 3 1 76 13 113
2014 Executive 51 36 7 6 1 0 0 86 6 140
2014 Scientific and Professional 32 36 13 12 7 0 0 68 19 1015
2014 Administration and Foreign Services 37 35 10 10 6 0 0 73 17 4405
2014 Technical 47 30 7 8 5 1 0 79 14 74
2014 Administrative Support 41 32 10 10 6 0 0 74 16 1280
2014 Operational 20 35 20 14 11 1 0 55 25 3696
2014 Other occupational category 49 25 12 6 6 2 0 75 12 77

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 85 10 4 1 0 0 1 95 1 133
2019 Scientific and Professional 82 9 3 0 2 0 4 94 2 774
2019 Administration and Foreign Services 84 9 3 1 1 0 1 94 2 3692
2019 Technical 78 11 4 2 1 0 4 92 3 95
2019 Administrative Support 84 8 3 1 1 0 3 95 1 972
2019 Operational 70 15 8 1 3 1 3 88 4 2608
2019 Other occupational category 80 11 3 0 1 1 4 95 2 190
2017 Executive 81 10 3 2 2 0 2 93 4 123
2017 Scientific and Professional 82 11 2 0 1 0 2 96 2 853
2017 Administration and Foreign Services 82 10 3 1 2 0 2 94 3 3497
2017 Technical 83 8 4 0 1 1 3 95 1 76
2017 Administrative Support 83 11 2 1 1 0 3 97 2 1010
2017 Operational 67 17 8 1 3 1 4 87 5 2564
2017 Other occupational category 73 18 1 2 2 0 5 96 3 112
2014 Executive 79 8 5 3 2 0 3 89 5 140
2014 Scientific and Professional 77 13 3 1 2 0 4 94 3 1015
2014 Administration and Foreign Services 80 11 3 1 2 0 3 93 3 4401
2014 Technical 82 10 3 0 1 0 3 96 1 74
2014 Administrative Support 83 9 3 0 1 0 3 95 2 1280
2014 Operational 68 18 6 1 2 1 4 90 4 3694
2014 Other occupational category 75 16 2 0 4 2 1 94 4 77

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 49 28 10 2 1 1 10 86 3 134
2019 Scientific and Professional 46 26 10 6 6 2 4 77 12 776
2019 Administration and Foreign Services 57 23 7 5 5 2 2 83 10 3705
2019 Technical 45 30 9 3 5 3 4 81 9 95
2019 Administrative Support 57 20 9 4 4 2 4 82 9 979
2019 Operational 20 19 20 7 17 3 13 47 29 2605
2019 Other occupational category 60 21 6 2 2 2 8 90 4 190
2017 Executive 35 26 8 7 3 2 20 77 13 124
2017 Scientific and Professional 40 27 9 6 9 3 6 74 16 852
2017 Administration and Foreign Services 49 28 7 6 6 2 2 80 12 3500
2017 Technical 43 27 8 6 3 4 10 81 10 77
2017 Administrative Support 51 26 7 4 4 4 5 84 8 1011
2017 Operational 14 21 19 8 17 4 17 44 32 2565
2017 Other occupational category 52 22 9 2 3 6 6 85 5 112
2014 Executive 38 19 12 7 2 3 19 73 12 140
2014 Scientific and Professional 34 27 11 9 9 3 7 68 20 1015
2014 Administration and Foreign Services 48 26 8 6 6 2 3 79 13 4404
2014 Technical 39 24 19 1 7 3 7 70 9 74
2014 Administrative Support 51 23 8 4 6 3 5 80 11 1280
2014 Operational 16 23 20 8 14 4 15 48 27 3693
2014 Other occupational category 48 23 6 1 7 6 9 83 9 77

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 22 7 1 1 1 1 89 3 134
2019 Scientific and Professional 52 25 12 4 5 1 0 79 9 774
2019 Administration and Foreign Services 59 24 9 3 4 1 0 84 7 3706
2019 Technical 50 21 17 6 4 1 0 72 11 95
2019 Administrative Support 61 21 9 4 4 1 0 84 7 979
2019 Operational 27 30 18 7 14 3 1 59 22 2608
2019 Other occupational category 68 22 6 1 3 0 0 90 4 189
2018 Executive 56 24 7 11 2 0 0 80 13 122
2018 Scientific and Professional 47 28 12 6 7 0 0 75 13 661
2018 Administration and Foreign Services 49 28 11 6 6 1 0 77 12 3296
2018 Technical 29 26 30 7 7 3 0 56 13 77
2018 Administrative Support 54 27 8 5 5 1 0 82 9 877
2018 Operational 24 28 21 10 16 1 0 53 26 1932
2018 Other occupational category 63 19 9 4 5 0 0 82 8 84
2017 Executive 57 26 8 3 5 0 1 84 8 124
2017 Scientific and Professional 49 27 10 6 6 2 0 77 12 853
2017 Administration and Foreign Services 51 27 10 5 6 1 0 78 11 3501
2017 Technical 48 27 9 6 8 1 0 77 14 77
2017 Administrative Support 56 27 9 4 3 1 0 84 7 1012
2017 Operational 23 30 20 8 17 3 1 54 26 2568
2017 Other occupational category 60 24 4 4 3 3 1 88 8 113

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 62 27 5 2 2 0 2 91 4 131
2019 Scientific and Professional 40 33 14 8 5 0 0 73 13 777
2019 Administration and Foreign Services 49 31 9 7 4 0 0 80 11 3707
2019 Technical 49 25 14 8 4 0 0 74 13 96
2019 Administrative Support 56 24 11 6 3 0 0 81 9 980
2019 Operational 26 31 19 10 13 0 0 57 24 2611
2019 Other occupational category 60 28 7 3 2 0 0 88 5 191
2018 Executive 47 32 11 7 3 0 0 79 11 123
2018 Scientific and Professional 37 31 14 8 9 0 0 69 17 659
2018 Administration and Foreign Services 41 31 12 9 7 0 0 72 15 3308
2018 Technical 28 27 27 9 8 1 0 55 17 77
2018 Administrative Support 50 27 11 6 6 0 0 77 12 880
2018 Operational 22 29 21 12 16 0 0 51 28 1932
2018 Other occupational category 58 19 10 7 5 0 1 78 12 84
2017 Executive 58 28 3 6 4 0 1 87 10 124
2017 Scientific and Professional 45 28 13 7 7 0 0 73 15 852
2017 Administration and Foreign Services 45 30 11 7 6 0 0 76 14 3496
2017 Technical 42 25 18 9 6 0 0 67 15 76
2017 Administrative Support 55 26 10 6 4 0 0 81 10 1007
2017 Operational 22 30 21 10 16 1 0 53 27 2564
2017 Other occupational category 58 22 11 3 4 1 2 82 7 113
2014 Executive 55 31 7 6 1 0 0 85 7 140
2014 Scientific and Professional 35 32 15 9 9 0 0 67 18 1015
2014 Administration and Foreign Services 45 31 11 7 6 0 0 76 13 4401
2014 Technical 39 41 6 7 7 0 0 80 14 74
2014 Administrative Support 51 27 11 7 5 0 0 78 11 1276
2014 Operational 23 34 22 10 10 1 1 58 20 3694
2014 Other occupational category 56 22 10 4 6 2 0 79 10 76

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 32 55 6 5 2 1 0 88 7 124
2019 Scientific and Professional 27 51 6 10 6 1 0 78 16 126
2019 Administration and Foreign Services 16 50 16 12 3 1 1 68 16 1050
2019 Operational 13 45 18 15 9 0 0 58 24 466
2019 Other occupational category 18 55 18 0 9 0 0 73 9 11
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 44 41 8 3 2 1 0 86 5 131
2019 Scientific and Professional 20 32 19 13 9 6 0 56 24 778
2019 Administration and Foreign Services 23 34 17 13 9 3 0 60 23 3702
2019 Technical 26 43 14 8 4 5 0 72 13 96
2019 Administrative Support 33 31 17 8 7 4 0 67 15 981
2019 Operational 11 22 17 16 31 2 0 34 48 2609
2019 Other occupational category 55 25 5 2 3 6 3 89 5 191
2018 Executive 36 39 8 10 7 0 0 75 17 121
2018 Scientific and Professional 19 28 22 13 12 7 0 50 26 668
2018 Administration and Foreign Services 19 31 17 16 13 3 0 52 30 3316
2018 Technical 17 34 24 15 3 7 1 55 19 77
2018 Administrative Support 29 35 15 9 9 3 0 66 19 878
2018 Operational 9 21 17 16 36 1 0 30 53 1947
2018 Other occupational category 42 27 8 8 7 8 1 75 17 85
2017 Executive 44 34 5 7 7 0 4 81 14 124
2017 Scientific and Professional 20 32 17 11 12 8 0 57 24 852
2017 Administration and Foreign Services 19 33 16 15 12 4 0 54 29 3504
2017 Technical 22 31 19 6 8 11 3 62 16 77
2017 Administrative Support 26 33 17 10 9 5 0 62 20 1012
2017 Operational 8 21 20 18 30 2 0 30 50 2567
2017 Other occupational category 31 39 9 8 2 9 2 78 12 113
2014 Executive 41 41 6 9 2 0 0 83 11 140
2014 Scientific and Professional 16 30 22 14 11 6 0 50 27 1016
2014 Administration and Foreign Services 19 35 16 15 11 4 0 56 27 4402
2014 Technical 25 37 12 7 5 15 0 72 14 74
2014 Administrative Support 26 34 16 11 8 4 0 63 20 1279
2014 Operational 10 25 21 19 22 3 0 36 42 3691
2014 Other occupational category 36 16 11 7 9 19 2 65 21 76

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 49 37 6 6 1 1 0 87 7 130
2019 Scientific and Professional 20 30 21 14 12 2 1 52 27 778
2019 Administration and Foreign Services 21 33 17 15 11 1 0 56 27 3688
2019 Technical 25 34 21 10 5 4 0 62 16 96
2019 Administrative Support 33 30 17 10 8 2 0 64 19 981
2019 Operational 10 20 16 17 35 1 0 31 53 2605
2019 Other occupational category 55 22 10 3 3 5 2 83 6 190
2018 Executive 40 37 10 8 5 0 0 77 13 121
2018 Scientific and Professional 17 25 21 18 16 2 0 43 35 667
2018 Administration and Foreign Services 17 29 19 19 15 1 0 47 34 3316
2018 Technical 14 31 28 15 7 4 1 48 23 77
2018 Administrative Support 28 31 18 12 10 2 0 59 22 878
2018 Operational 8 19 15 18 39 0 0 27 57 1941
2018 Other occupational category 43 13 12 10 10 9 3 64 23 84
2017 Executive 51 26 9 5 7 0 3 79 12 124
2017 Scientific and Professional 17 29 18 16 15 4 0 48 33 852
2017 Administration and Foreign Services 16 33 17 18 14 1 0 50 33 3499
2017 Technical 22 21 29 15 6 5 1 47 23 77
2017 Administrative Support 26 31 19 11 11 2 0 58 23 1012
2017 Operational 6 19 17 21 35 1 0 26 57 2566
2017 Other occupational category 31 38 17 8 2 3 2 72 10 112
2014 Executive 46 37 8 7 2 0 0 83 9 140
2014 Scientific and Professional 13 26 22 19 17 2 0 40 37 1015
2014 Administration and Foreign Services 17 32 19 18 13 2 0 49 32 4402
2014 Technical 23 35 20 8 7 7 0 62 16 74
2014 Administrative Support 23 31 18 15 11 2 0 55 27 1279
2014 Operational 9 23 20 20 27 1 0 32 48 3695
2014 Other occupational category 30 19 14 9 13 13 2 58 26 76

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 26 48 14 8 2 1 0 75 11 130
2019 Scientific and Professional 15 27 22 19 12 4 0 45 33 775
2019 Administration and Foreign Services 16 31 21 18 12 2 0 48 30 3685
2019 Technical 17 29 26 13 9 5 0 49 23 96
2019 Administrative Support 25 30 21 12 8 4 1 58 20 971
2019 Operational 8 18 18 19 36 1 0 26 56 2595
2019 Other occupational category 45 25 8 10 2 6 2 77 14 191
2018 Executive 24 51 9 10 7 0 0 75 16 122
2018 Scientific and Professional 12 24 22 20 17 5 0 38 38 667
2018 Administration and Foreign Services 12 28 23 21 15 2 0 41 36 3311
2018 Technical 13 16 36 22 7 5 1 31 30 77
2018 Administrative Support 21 29 21 14 10 4 0 52 26 874
2018 Operational 6 16 17 20 40 1 0 22 61 1936
2018 Other occupational category 32 19 11 15 9 11 3 59 28 85
2017 Executive 27 48 8 10 4 0 3 77 15 124
2017 Scientific and Professional 13 26 18 20 16 6 0 42 39 848
2017 Administration and Foreign Services 12 29 21 21 14 3 0 42 37 3498
2017 Technical 16 21 27 14 10 10 1 42 27 77
2017 Administrative Support 20 31 20 14 10 6 0 54 26 1009
2017 Operational 5 16 19 23 35 1 0 22 59 2564
2017 Other occupational category 27 32 18 12 3 6 3 65 16 112
2014 Executive 25 43 10 21 1 0 0 68 22 140
2014 Scientific and Professional 9 22 21 25 19 4 0 32 46 1016
2014 Administration and Foreign Services 11 29 20 22 15 3 0 42 38 4400
2014 Technical 16 31 16 19 8 9 0 52 30 74
2014 Administrative Support 20 28 19 18 12 4 0 49 31 1280
2014 Operational 6 20 22 24 27 2 0 26 52 3695
2014 Other occupational category 26 15 16 13 11 15 2 50 30 75

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 28 49 9 11 2 0 0 77 14 131
2019 Scientific and Professional 12 31 20 19 15 2 0 44 35 771
2019 Administration and Foreign Services 14 32 18 20 15 1 0 47 35 3690
2019 Technical 16 36 20 17 9 2 0 53 27 96
2019 Administrative Support 24 32 18 14 12 1 0 56 26 977
2019 Operational 8 17 15 19 40 1 0 25 60 2597
2019 Other occupational category 41 30 12 8 4 4 2 75 12 191
2018 Executive 26 42 12 17 3 0 0 68 20 121
2018 Scientific and Professional 12 26 21 20 19 2 0 39 40 667
2018 Administration and Foreign Services 11 28 19 23 18 1 0 39 42 3311
2018 Technical 11 27 37 18 4 3 1 39 23 76
2018 Administrative Support 18 32 19 15 15 2 0 51 30 875
2018 Operational 6 16 14 19 44 1 0 21 64 1935
2018 Other occupational category 31 26 11 14 9 7 3 62 25 85
2017 Executive 29 52 8 6 3 0 2 82 9 123
2017 Scientific and Professional 15 27 19 19 15 4 0 44 36 850
2017 Administration and Foreign Services 12 30 17 21 19 1 0 42 41 3498
2017 Technical 17 25 28 15 8 6 1 46 24 77
2017 Administrative Support 19 32 16 16 15 3 0 52 32 1011
2017 Operational 5 16 16 22 40 1 0 21 63 2566
2017 Other occupational category 28 29 18 9 6 9 2 63 16 112
2014 Executive 30 49 10 11 1 0 0 79 11 139
2014 Scientific and Professional 9 26 20 21 20 3 0 37 43 1016
2014 Administration and Foreign Services 10 30 18 22 18 1 0 41 41 4401
2014 Technical 18 33 18 17 8 6 0 54 26 74
2014 Administrative Support 18 30 16 18 16 2 0 49 35 1279
2014 Operational 6 19 19 23 31 1 0 25 55 3694
2014 Other occupational category 22 26 18 10 14 8 2 54 26 76

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 49 28 15 5 0 1 2 79 5 134
2019 Scientific and Professional 35 14 8 6 8 23 7 70 19 777
2019 Administration and Foreign Services 35 18 11 7 7 17 5 68 18 3707
2019 Technical 34 31 14 3 3 11 3 77 7 96
2019 Administrative Support 35 13 9 6 8 22 7 66 21 983
2019 Operational 21 12 11 10 16 23 7 48 36 2613
2019 Other occupational category 38 17 9 3 10 18 5 71 17 191
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 54 37 7 2 1 0 0 90 3 134
2019 Scientific and Professional 23 42 20 9 5 1 0 66 14 776
2019 Administration and Foreign Services 25 46 17 8 4 1 0 71 12 3704
2019 Technical 22 43 16 14 3 3 0 67 17 96
2019 Administrative Support 31 41 16 6 3 2 0 74 9 976
2019 Operational 10 29 25 17 17 1 0 40 34 2609
2019 Other occupational category 45 38 11 5 1 1 0 84 6 190
2018 Executive 45 46 8 1 1 0 0 91 2 119
2018 Scientific and Professional 22 40 20 11 6 1 0 62 17 670
2018 Administration and Foreign Services 20 46 17 11 5 1 0 67 16 3309
2018 Technical 23 42 24 8 3 0 0 66 10 78
2018 Administrative Support 25 43 18 7 5 1 0 68 13 877
2018 Operational 9 30 23 19 19 1 0 39 38 1936
2018 Other occupational category 29 51 8 8 2 1 2 82 10 85
2017 Executive 53 40 2 1 2 1 1 95 3 124
2017 Scientific and Professional 25 40 17 11 6 2 0 66 17 854
2017 Administration and Foreign Services 22 44 17 11 6 1 0 66 17 3500
2017 Technical 26 35 19 11 7 1 0 62 19 77
2017 Administrative Support 26 42 16 9 5 2 0 69 15 1011
2017 Operational 9 31 24 17 19 1 0 40 36 2557
2017 Other occupational category 25 40 18 10 3 4 1 68 14 112
2014 Executive 52 40 3 4 1 0 0 92 5 140
2014 Scientific and Professional 16 41 22 12 7 2 0 58 20 1015
2014 Administration and Foreign Services 22 41 17 12 7 1 0 63 19 4405
2014 Technical 21 44 13 8 6 6 2 71 15 73
2014 Administrative Support 26 36 19 11 6 1 0 63 18 1280
2014 Operational 10 33 26 16 13 1 0 44 30 3697
2014 Other occupational category 36 34 9 9 6 4 2 74 16 76

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 21 46 16 13 3 1 0 68 17 134
2019 Scientific and Professional 9 28 21 25 15 2 0 38 41 773
2019 Administration and Foreign Services 10 31 22 25 11 1 0 42 36 3695
2019 Technical 7 37 24 17 10 4 0 47 28 96
2019 Administrative Support 20 35 19 16 8 2 0 56 25 981
2019 Operational 5 18 20 26 30 1 0 23 57 2601
2019 Other occupational category 34 38 12 8 6 2 0 73 15 188

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 62 31 5 1 1 0 0 93 1 134
2019 Scientific and Professional 30 36 14 14 6 0 0 66 20 776