2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 57 34 2 5 1 0 0 92 6 6067
2017 Student 57 35 2 5 1 0 0 92 6 4117
2014 Student 51 39 4 5 1 0 0 90 7 2533
2011 Student 49 41 3 6 1 0 0 90 7 1209

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 75 15 4 3 2 0 2 91 5 6053
2017 Student 78 12 3 4 1 0 1 91 5 4117
2014 Student 73 15 4 5 2 0 2 89 6 2533
2011 Student 75 15 3 4 1 0 2 92 5 1207

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 63 26 4 5 1 0 0 89 6 6053
2017 Student 64 27 3 4 1 0 0 91 6 4112
2014 Student 61 27 5 5 2 0 0 88 7 2534
2011 Student 53 32 6 7 3 0 0 85 9 1208

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 44 36 9 8 3 0 0 81 10 6043
2018 Student 40 43 8 6 2 0 1 84 8 3463
2017 Student 47 36 8 7 2 0 1 83 9 4115
2014 Student 41 36 9 10 2 0 1 78 13 2533
2011 Student 35 36 11 10 3 0 5 75 14 1207

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 64 26 5 3 1 0 0 90 4 6018
2017 Student 66 27 4 2 1 0 0 94 3 4103
2014 Student 60 28 6 4 1 0 0 89 5 2532

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 60 24 8 4 2 1 1 86 6 6058
2018 Student 56 27 10 3 1 1 2 85 5 3450
2017 Student 60 24 8 3 1 1 2 87 5 4106
2014 Student 54 26 10 3 1 2 4 85 5 2533
2011 Student 55 27 9 4 2 1 3 85 6 1207

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 42 37 11 6 3 0 0 79 9 6060
2018 Student 36 42 12 7 3 0 0 78 10 3446
2017 Student 40 42 10 5 2 0 0 82 8 4112
2014 Student 36 44 12 6 2 0 0 79 9 2535
2011 Student 37 43 12 6 2 0 0 80 8 1207

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 49 34 9 6 2 0 0 83 8 6064
2018 Student 43 36 12 5 2 0 1 80 7 3456
2017 Student 48 35 9 5 2 0 0 84 7 4109
2014 Student 45 35 10 7 3 0 0 80 9 2535
2011 Student 43 38 10 6 2 1 1 82 8 1209

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 40 38 12 8 2 0 0 78 10 6039
2018 Student 35 40 12 9 3 0 0 76 12 3452
2017 Student 40 40 11 7 2 0 0 80 9 4113

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 51 34 8 5 2 0 0 85 7 6046
2018 Student 47 40 7 4 1 0 0 88 6 3460
2017 Student 50 36 7 5 1 0 0 87 6 4103
2014 Student 44 39 10 5 1 1 0 84 6 2534
2011 Student 43 38 11 6 2 1 1 82 7 1209

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 47 34 11 6 3 0 0 81 9 6061
2018 Student 43 39 9 6 2 0 0 82 8 3458
2017 Student 47 37 9 5 2 0 0 84 7 4110

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 51 32 12 4 1 0 0 83 5 6048
2018 Student 45 38 13 4 1 0 0 83 5 3436
2017 Student 51 35 10 3 1 0 0 86 4 4102
2014 Student 56 32 9 2 1 0 0 88 3 2533
2011 Student 55 33 9 2 1 0 0 89 3 1206

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 42 33 13 8 3 0 1 76 11 6052
2018 Student 36 38 13 8 3 1 1 75 12 3444
2017 Student 40 36 12 8 2 1 2 78 10 4097
2014 Student 29 38 15 9 5 1 3 70 14 2532
2011 Student 34 40 13 6 3 1 2 77 9 1209

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 47 30 13 7 3 0 0 77 10 6061
2018 Student 41 36 12 7 3 0 0 78 10 3431
2017 Student 47 32 11 6 2 0 1 80 9 4098
2014 Student 41 34 13 7 3 0 1 77 10 2532

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 50 36 9 3 1 1 1 87 4 6044
2018 Student 40 39 12 4 1 1 1 81 6 3446
2017 Student 50 34 9 3 1 1 1 86 5 4098
2014 Student 44 38 11 3 1 1 1 84 4 2531
2011 Student 52 34 8 3 1 1 2 89 3 1207

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 52 34 8 4 2 0 0 86 6 6069
2018 Student 45 38 10 4 2 0 0 83 6 3450
2017 Student 52 34 7 4 2 0 0 87 5 4101
2014 Student 48 38 9 3 2 0 0 86 5 2533
2011 Student 49 40 7 3 1 0 0 89 4 1209

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 71 22 5 1 0 0 1 94 1 6048
2018 Student 67 25 5 1 0 0 1 93 2 3462
2017 Student 65 27 5 1 0 0 1 94 1 4117
2014 Student 63 28 6 1 1 0 1 92 2 2532
2011 Student 62 27 8 1 0 0 1 90 2 1207

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 4 12 28 28 24 2 2 54 17 6055
2018 Student 5 13 26 30 21 2 3 54 19 3447
2017 Student 4 11 30 25 23 2 6 52 16 4099
2014 Student 5 14 31 27 17 2 4 47 20 2528
2011 Student 4 13 28 28 20 2 5 52 18 1201

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 3 7 14 28 40 4 3 74 11 6036
2018 Student 4 8 16 28 36 4 4 70 13 3432
2017 Student 3 8 15 23 40 5 7 72 12 4093
2014 Student 4 10 21 25 29 6 6 61 16 2527
2011 Student 5 8 17 24 35 4 7 67 15 1205

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 8 14 23 21 26 5 5 52 23 6031
2018 Student 9 16 23 20 23 5 5 48 27 3436
2017 Student 8 14 24 17 24 6 7 47 26 4103
2014 Student 11 16 23 18 18 5 8 42 31 2518
2011 Student 9 17 22 20 19 4 8 45 29 1200

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 1 3 12 30 48 2 4 83 5 6016
2018 Student 2 4 14 31 42 2 4 78 7 3425
2017 Student 1 3 12 27 46 3 7 81 5 4084
2014 Student 2 3 15 30 40 4 6 78 5 2528
2011 Student 2 4 14 30 40 2 8 78 7 1201

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 2 6 13 26 44 4 5 77 9 6032
2018 Student 3 7 17 27 35 4 6 69 12 3433
2017 Student 3 6 14 24 40 4 9 74 10 4090
2014 Student 5 8 18 24 32 4 9 64 16 2525
2011 Student 5 8 18 23 34 4 9 65 14 1202

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 4 7 12 19 41 10 7 73 13 6022
2018 Student 4 9 14 20 37 9 6 67 16 3429
2017 Student 4 6 13 16 39 10 11 70 13 4094
2014 Student 5 8 13 20 31 11 11 66 17 2525
2011 Student 5 7 14 20 33 9 11 67 15 1202

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 6 11 20 21 32 5 4 59 18 6014
2018 Student 6 13 23 21 26 6 5 53 21 3441
2017 Student 6 10 21 19 29 7 8 57 18 4092
2014 Student 7 12 24 20 24 7 7 50 22 2526

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 7 14 27 24 24 1 2 50 22 6037
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 73 12 5 3 2 1 5 90 5 6064
2017 Student 74 12 3 3 2 1 5 91 5 4113
2014 Student 74 12 4 3 2 1 4 90 5 2536
2011 Student 74 12 4 3 1 0 5 91 5 1207

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 44 24 10 5 3 7 8 80 9 6050
2018 Student 32 28 12 5 3 11 8 75 10 3450
2017 Student 42 24 8 5 3 8 10 81 9 4113
2014 Student 42 24 10 5 3 6 10 79 9 2537

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 62 22 6 6 2 1 0 85 9 6054
2018 Student 57 26 6 7 3 1 0 84 10 3446
2017 Student 62 23 6 5 2 1 1 87 8 4111
2014 Student 57 25 7 7 3 1 0 83 10 2536

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 69 23 4 4 1 0 0 91 5 6049
2018 Student 66 24 5 3 1 0 0 90 5 3447
2017 Student 66 24 4 3 1 0 0 92 4 4109
2014 Student 60 29 6 3 1 0 0 89 4 2536

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 58 28 7 3 1 1 1 88 5 6057
2018 Student 54 30 9 3 1 2 1 87 4 3451
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 43 24 15 6 2 1 8 74 10 6063

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 51 29 9 7 3 0 1 80 10 6060
2018 Student 50 31 8 7 3 0 1 82 10 3458
2017 Student 52 30 7 6 3 0 1 83 9 4106
2014 Student 53 30 8 6 3 0 1 84 8 2537
2011 Student 50 32 8 7 3 1 1 83 9 1203

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 64 23 6 3 2 1 1 89 5 6059
2018 Student 63 24 6 4 2 1 1 89 5 3451
2017 Student 63 24 5 3 2 1 1 89 5 4113
2014 Student 62 25 6 4 1 1 1 89 5 2537
2011 Student 61 25 6 4 1 2 0 88 6 1207

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 58 25 7 5 2 1 1 85 7 6035
2018 Student 56 28 7 5 2 1 1 85 7 3436
2017 Student 60 26 6 5 2 1 1 87 7 4111
2014 Student 56 27 8 5 2 1 1 85 7 2536
2011 Student 54 30 6 6 2 1 1 85 8 1206

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 83 9 3 1 1 0 3 95 2 6054
2017 Student 85 9 2 2 1 0 2 96 3 4109
2014 Student 84 9 2 2 2 0 1 94 4 2534
2011 Student 85 8 2 1 1 0 2 96 2 1206

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 66 15 5 3 2 2 8 89 5 6060
2017 Student 64 15 4 2 2 3 9 91 5 4096
2014 Student 64 16 4 2 3 2 10 91 5 2537
2011 Student 60 20 6 2 1 2 8 89 4 1208

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 72 18 5 2 2 1 0 91 3 6063
2018 Student 69 20 6 2 2 1 0 90 4 3449
2017 Student 72 18 5 2 2 1 0 91 4 4105

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 64 24 6 4 2 0 0 88 6 6068
2018 Student 62 24 6 5 2 0 0 87 7 3448
2017 Student 69 20 6 3 2 0 0 89 6 4103
2014 Student 65 23 6 5 1 0 0 88 6 2534

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 21 35 18 17 5 5 0 58 23 23
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 57 23 6 2 1 10 1 90 4 6061
2018 Student 53 26 7 3 1 10 1 87 5 3463
2017 Student 56 24 6 2 1 10 1 90 3 4112
2014 Student 50 26 6 4 2 11 1 87 6 2532
2011 Student 43 31 12 4 2 8 1 81 6 1206

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 56 24 8 3 1 7 1 87 5 6053
2018 Student 52 28 9 4 2 6 1 85 6 3452
2017 Student 53 27 8 4 2 6 1 86 5 4107
2014 Student 48 27 10 4 3 7 1 81 9 2536
2011 Student 44 31 12 5 3 4 1 79 8 1207

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 43 26 11 5 2 12 1 79 8 6045
2018 Student 38 29 11 6 3 12 1 77 10 3449
2017 Student 42 26 10 6 2 12 1 79 10 4099
2014 Student 35 28 11 8 4 14 1 74 14 2530
2011 Student 28 31 14 11 5 11 0 66 18 1207

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 41 28 11 8 3 8 1 76 12 6056
2018 Student 36 31 11 9 4 9 1 74 14 3457
2017 Student 41 29 9 7 3 9 1 78 11 4106
2014 Student 34 32 13 9 4 7 1 72 14 2533
2011 Student 30 35 12 12 4 7 1 70 17 1207

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 48 15 8 5 5 16 3 78 12 6062
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 45 38 10 4 1 3 0 85 5 6066
2018 Student 41 40 10 5 1 2 0 83 7 3440
2017 Student 47 38 8 4 1 2 0 87 5 4102
2014 Student 43 37 10 5 1 3 1 83 6 2535
2011 Student 41 38 10 6 2 3 1 82 8 1209

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 33 35 13 8 3 7 1 74 12 6034

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 41 28 11 9 4 4 2 74 14 6055
2018 Student 36 30 12 9 4 5 3 73 14 3446
2017 Student 43 28 9 8 4 6 2 77 13 4100
2014 Student 41 27 10 8 5 6 3 75 14 2533
2011 Student 41 25 10 9 5 7 3 73 15 1204

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 48 33 11 3 1 3 0 84 4 6039
2018 Student 45 35 12 4 1 3 1 82 5 3440

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 39 22 13 6 4 12 5 73 11 6042
2018 Student 34 25 13 6 4 13 5 72 12 3447
2017 Student 35 23 10 5 4 15 8 74 12 4096
2014 Student 29 23 14 7 5 15 8 66 16 2530
2011 Student 28 23 12 8 4 16 9 68 16 1207

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 48 29 10 5 3 6 1 82 8 6048
2018 Student 42 32 11 5 2 6 1 80 8 3444
2017 Student 48 28 8 4 1 8 2 84 7 4102
2014 Student 38 28 10 7 3 9 5 77 11 2530
2011 Student 33 33 12 7 3 7 4 75 11 1203

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 39 26 11 6 4 6 8 76 12 6057
2018 Student 34 29 11 7 5 6 8 73 14 3444
2017 Student 36 24 10 7 4 8 12 75 13 4099
2014 Student 28 20 11 10 8 7 16 62 23 2531
2011 Student 24 26 12 10 8 6 13 62 23 1207

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 60 20 8 2 1 1 9 89 3 6052

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 58 10 7 3 3 3 16 84 7 6050

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 56 18 10 3 2 2 9 83 6 6045

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 56 16 9 3 2 3 11 83 6 6038

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 61 12 7 4 3 3 10 84 8 6032

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 65 13 6 3 1 2 9 88 5 6035

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 82 5 2 1 1 2 8 97 1 6038

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 78 6 2 1 1 1 11 96 2 6029

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 32 39 14 7 2 5 1 75 10 6056
2018 Student 33 37 15 5 2 6 1 75 8 3440
2017 Student 37 32 13 6 2 7 2 77 9 4112

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 57 31 6 3 1 1 0 90 4 6032
2018 Student 61 29 4 3 1 1 0 92 4 3435
2017 Student 63 28 4 2 1 2 0 93 3 4109
2014 Student 61 27 5 3 1 2 0 90 4 2531
2011 Student 54 33 6 4 1 3 0 89 5 1207

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 58 26 8 3 1 4 1 87 4 6057
2018 Student 55 29 7 3 1 5 1 88 4 3445
2017 Student 55 27 8 3 1 6 1 88 4 4104
2014 Student 58 25 6 3 1 6 1 89 4 2534

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 73 21 3 1 1 0 0 95 2 6053
2018 Student 72 22 3 1 1 0 0 95 2 3438
2017 Student 75 20 3 1 1 0 0 96 2 4110
2014 Student 71 23 4 1 1 0 0 94 2 2527
2011 Student 66 25 4 2 1 0 0 92 4 1205

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 63 24 7 3 2 0 0 88 5 6046
2018 Student 60 26 9 3 2 1 0 86 4 3436
2017 Student 63 25 7 3 1 0 0 89 4 4108
2014 Student 57 29 9 4 1 1 0 86 5 2533
2011 Student 52 32 10 4 2 0 0 84 6 1204

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 62 26 7 3 2 0 0 88 5 6029
2018 Student 58 29 8 3 1 0 0 88 5 3426
2017 Student 62 27 6 3 1 0 0 89 4 4103
2014 Student 55 30 8 5 2 0 0 85 6 2532
2011 Student 51 33 10 4 2 0 0 84 6 1203

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 42 20 17 9 5 6 2 66 15 6065
2018 Student 38 22 18 9 6 6 1 65 16 3445
2017 Student 42 21 15 9 4 7 2 69 15 4113
2014 Student 36 20 17 12 5 8 3 63 18 2532
2011 Student 37 22 18 10 6 6 2 64 16 1205
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Student 49 18 32 6069
2018 Student 47 18 35 3447
2017 Student 47 19 34 4110
2014 Student 49 18 33 2530
2011 Student 47 21 33 1208

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Student 0 4 6 3 86 1 3006
2018 Student 0 4 5 4 85 1 1615
2017 Student 0 4 5 3 87 1 1927
2014 Student 0 14 12 18 9999 55 1206
2011 Student 1 12 11 22 9999 54 580
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 30 30 9 10 6 5 10 71 19 6044

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 50 17 7 1 1 13 10 88 2 6036
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 6 94 6065
2018 Student 7 93 3450

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 65 35 349
2018 Student 68 32 229

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 38 62 349
2018 Student 40 60 229

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 2 98 349

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 9 91 349
2018 Student 6 94 229

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 17 83 349
2018 Student 17 83 230

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 3 97 349
2018 Student 2 98 229

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 20 80 348
2018 Student 28 72 231

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 20 80 348
2018 Student 18 82 230

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 32 68 348
2018 Student 30 70 230

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 34 66 348
2018 Student 43 57 230

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 12 88 348
2018 Student 17 83 230

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 54 46 348
2018 Student 63 37 231

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 25 75 348
2018 Student 20 80 230

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 2 98 348

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 26 74 348
2018 Student 27 73 230

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 8 92 348
2018 Student 8 92 230

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 35 65 348
2018 Student 29 71 231

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 16 84 348
2018 Student 24 76 231

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 12 88 348
2018 Student 10 90 230

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 37 63 347
2018 Student 47 53 232

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 15 85 347
2018 Student 15 85 231

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 5 95 347
2018 Student 3 97 231

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 3 97 347
2018 Student 4 96 231

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 3 97 347
2018 Student 4 96 231

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 16 84 347
2018 Student 12 88 232

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 7 93 347
2018 Student 6 94 231

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 43 57 347
2018 Student 37 63 231

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 17 83 331
2018 Student 21 79 220

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 51 49 331
2018 Student 49 51 221

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 16 84 331
2018 Student 17 83 220

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 6 94 331
2018 Student 11 89 220

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 12 88 331
2018 Student 13 87 220

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 7 93 331
2018 Student 7 93 220

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 6 94 331
2018 Student 6 94 220

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 30 70 331
2018 Student 28 72 220

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 10 90 331
2018 Student 6 94 220

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 23 77 331
2018 Student 29 71 220

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 6 94 331
2018 Student 7 93 220

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 42 58 331
2018 Student 35 65 220

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 44 56 331
2018 Student 42 58 220

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 2 98 331

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 9 91 331
2018 Student 13 87 220

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 8 92 6065

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 27 12 10 3 1 30 16 73 9 6057
2018 Student 25 14 10 3 2 33 13 72 9 3453
2017 Student 26 12 8 2 1 32 18 76 7 4111
2014 Student 23 13 8 3 2 33 18 74 10 2531

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 46 24 10 3 1 13 3 84 5 6052
2018 Student 41 25 10 3 1 16 2 82 6 3447
2017 Student 44 24 9 3 1 16 4 85 5 4104
2014 Student 38 22 10 3 1 21 5 81 6 2535
2011 Student 45 28 11 3 1 11 1 83 5 1201
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 4 96 6060
2018 Student 3 97 3449

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 50 50 216
2018 Student 55 45 121

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 47 53 216
2018 Student 56 44 121

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 10 90 216
2018 Student 11 89 121

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 18 82 216
2018 Student 18 82 123

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 8 92 216
2018 Student 7 93 121

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 30 70 212
2018 Student 25 75 121

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 23 77 212
2018 Student 20 80 121

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 15 85 212
2018 Student 11 89 121

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 11 89 212
2018 Student 7 93 121

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 42 58 212
2018 Student 40 60 123

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 32 68 212
2018 Student 35 65 122

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 5 95 212
2018 Student 7 93 121

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 5 95 212
2018 Student 7 93 121

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 6 94 212
2018 Student 6 94 122

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 11 89 212
2018 Student 15 85 122

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 19 81 212
2018 Student 16 84 121

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 9 91 212
2018 Student 8 92 121

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 2 98 212

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 2 98 212

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 12 88 212
2018 Student 11 89 122

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 5 95 212
2018 Student 4 96 121

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 61 39 212
2018 Student 65 35 122

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 5 95 6064

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 30 12 10 2 1 31 15 77 5 6047
2018 Student 28 13 10 1 1 35 12 77 4 3438
2017 Student 28 13 7 2 1 34 15 81 5 4107
2014 Student 27 13 8 1 0 33 18 81 3 2532

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 50 21 9 2 1 14 3 86 3 6048
2018 Student 44 24 10 2 1 17 2 84 3 3437
2017 Student 47 22 8 2 1 16 5 88 3 4109
2014 Student 43 21 9 1 0 20 6 86 2 2531
2011 Student 52 26 9 2 1 10 1 87 3 1206
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 32 26 19 11 11 0 1 59 21 6067
2018 Student 27 27 22 11 11 1 1 55 23 3456
2017 Student 25 25 20 12 16 0 2 51 29 4112

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 48 31 14 4 2 0 1 80 6 6056
2018 Student 40 31 20 6 2 0 1 72 8 3457
2017 Student 42 31 18 5 2 0 2 75 7 4111

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 65 21 7 3 1 1 2 88 4 6038
2018 Student 56 24 10 5 1 1 3 83 6 3446
2017 Student 60 21 10 4 1 0 4 84 5 4107

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 55 21 12 6 4 1 2 78 10 6046
2018 Student 46 23 16 7 5 1 3 71 12 3443
2017 Student 49 23 14 6 4 1 3 75 10 4114

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 74 14 5 2 1 0 4 92 3 6051
2018 Student 67 17 7 2 1 0 5 89 3 3440
2017 Student 66 17 6 2 1 0 7 90 3 4106

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 50 25 15 6 3 0 1 76 9 6045
2018 Student 47 26 16 6 4 1 1 73 10 3447
2017 Student 44 28 17 7 3 0 1 73 10 4100

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 54 27 11 4 2 1 1 82 6 6052
2018 Student 48 28 14 4 2 1 2 79 6 3445
2017 Student 51 27 13 4 2 1 2 81 6 4102

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 53 26 12 5 2 1 2 81 7 6053
2018 Student 45 28 16 5 2 1 2 76 8 3449
2017 Student 50 26 14 5 1 1 3 79 7 4094

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 43 27 17 7 4 0 1 71 12 6046
2018 Student 35 29 20 9 5 0 1 65 14 3444
2017 Student 42 28 17 8 4 0 2 71 12 4099

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 62 20 9 4 3 1 1 84 6 6045

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 53 28 12 4 2 0 1 82 6 6035
2018 Student 43 30 17 7 2 1 1 74 9 3439
2017 Student 47 30 14 4 2 1 2 79 6 4096

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 69 17 8 3 2 0 1 87 5 6034
2018 Student 66 19 9 3 1 0 1 86 5 3433
2017 Student 70 18 8 2 1 0 2 89 3 4108

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 82 9 3 1 1 1 4 95 2 6034
2018 Student 80 10 3 2 1 1 4 94 2 3443

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 84 7 3 1 1 1 3 94 3 6056
2018 Student 82 8 3 2 2 1 3 93 3 3437
2017 Student 85 7 3 1 1 1 3 95 2 4111

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 74 15 6 2 1 0 2 91 3 6039
2018 Student 72 16 6 3 1 0 2 90 4 3448
2017 Student 73 15 5 2 1 0 2 91 4 4103

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 79 10 5 2 2 0 2 91 4 6033
2018 Student 75 13 5 3 2 0 2 90 5 3433
2017 Student 78 11 4 2 2 0 3 92 4 4104

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 79 2 1 0 0 0 17 98 1 6013
2018 Student 71 3 1 1 0 0 24 97 1 3420
2017 Student 76 3 1 1 0 0 19 98 1 4094

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 82 8 3 1 1 0 4 94 2 6031
2018 Student 76 11 5 2 1 0 5 92 3 3440
2017 Student 77 12 4 1 0 0 5 94 2 4081

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 60 14 9 6 7 1 3 77 13 6053
2018 Student 55 16 11 7 7 0 4 74 14 3450
2017 Student 56 15 11 8 6 0 4 74 14 4113

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 58 23 12 4 2 0 1 82 6 6049
2018 Student 52 26 13 4 3 0 2 79 7 3445
2017 Student 56 25 11 4 2 0 2 83 6 4104

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 34 42 18 4 1 0 0 77 5 6068
2018 Student 32 42 21 4 1 0 0 74 5 3463
2017 Student 26 45 23 4 1 0 0 72 5 4117

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 5 11 30 31 22 0 0 53 17 6040
2018 Student 4 11 31 32 22 0 0 54 15 3439
2017 Student 4 9 30 32 24 1 1 57 13 4103

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 32 33 16 10 3 6 1 70 13 6055
2018 Student 32 36 14 8 3 7 1 73 12 3461
2017 Student 26 37 14 9 4 10 1 70 15 4110

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 38 34 15 7 3 4 0 75 10 6060
2018 Student 37 36 13 7 3 4 0 76 10 3458
2017 Student 34 39 13 7 2 4 0 76 10 4113
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 8 92 6054
2017 Student 8 92 4104
2014 Student 8 92 2527

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 74 26 481
2017 Student 67 33 338
2014 Student 76 24 180

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 57 31 4 5 1 1 2 90 5 357
2017 Student 60 28 2 4 0 0 4 93 5 223
2014 Student 67 25 2 3 1 0 3 94 4 138
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 36 25 16 9 8 5 2 38 62 6046
2018 Student 36 23 18 10 6 5 2 39 61 3458
2017 Student 27 21 20 12 13 4 2 29 71 4116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 75 25 3464

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Student 57 43 3420
2018 Student 54 46 1911

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 25 28 14 14 11 2 6 57 28 3409
2018 Student 25 28 15 14 12 2 5 56 27 1924
2017 Student 28 27 12 14 13 2 5 59 28 2660

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 13 22 16 18 17 4 11 40 41 3405
2018 Student 11 22 17 19 20 3 8 37 44 1921
2017 Student 10 16 13 18 31 4 9 29 56 2662

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Student 51 14 8 4 4 3 17 81 9 5999
2018 Student 44 16 10 5 4 4 17 76 11 3445
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