2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - TR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	33	48	5	10	4	81	14	518
2019	TR-02	32	47	4	13	4	80	16	255
2019	TR-03	30	47	9	9	5	77	14	195
2019	TR-04	43	54	0	3	0	97	3	34
2017	TR	25	51	6	14	4	76	19	495
2017	TR-02	25	49	6	15	5	75	20	258
2017	TR-03	22	53	6	15	4	75	19	197
2017	TR-04	34	55	4	4	4	89	7	27
2014	TR	26	50	5	13	5	76	18	589
2014	TR-02	28	49	6	12	4	78	16	315
2014	TR-03	21	52	5	16	6	73	22	222
2014	TR-04	32	55	0	8	5	87	13	38
2011	TR	36	47	5	10	2	83	12	840
2011	TR-01	35	51	5	9	0	86	9	57
2011	TR-02	37	48	4	8	2	86	10	392
2011	TR-03	32	47	5	13	3	79	17	303
2011	TR-04	34	44	4	16	2	78	18	56
2011	TR-05	71	24	5	0	0	95	0	21
2008	TR	41	45	5	7	2	86	9	684
2008	TR-01	32	53	4	9	2	85	11	103
2008	TR-02	42	42	5	7	3	84	10	270
2008	TR-03	41	45	4	8	2	86	10	247
2008	TR-04	47	46	2	5	0	93	5	41
2008	TR-05	62	30	8	0	0	92	0	16

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	58	28	6	5	1	0	2	87	7	516
2019	TR-02	57	25	8	8	0	0	2	84	8	253
2019	TR-03	59	29	6	3	2	0	2	89	5	195
2019	TR-04	67	30	0	3	0	0	0	97	3	34
2017	TR	57	27	7	6	1	0	2	85	7	495
2017	TR-02	54	27	9	7	2	0	2	83	8	258
2017	TR-03	60	25	5	7	0	0	3	88	7	197
2017	TR-04	63	29	4	0	4	0	0	93	4	27
2014	TR	55	28	7	5	2	0	4	86	7	589
2014	TR-02	56	26	7	5	2	0	4	85	7	315
2014	TR-03	56	29	5	5	2	0	3	87	7	222
2014	TR-04	50	39	8	0	0	0	3	92	0	38
2011	TR	59	23	5	8	3	0	3	84	11	840
2011	TR-01	55	23	4	11	2	0	7	83	13	57
2011	TR-02	60	20	6	9	3	0	2	82	12	392
2011	TR-03	55	26	4	7	3	0	3	84	11	303
2011	TR-04	61	25	5	4	3	0	2	88	7	56
2011	TR-05	71	24	0	5	0	0	0	95	5	21
2008	TR	61	20	5	8	2	0	4	84	11	684
2008	TR-01	56	22	8	8	1	0	5	83	9	103
2008	TR-02	63	16	4	10	2	0	4	83	13	270
2008	TR-03	61	21	6	8	2	0	2	84	11	247
2008	TR-04	59	29	2	2	2	0	5	92	5	41
2008	TR-05	67	12	6	6	0	8	0	86	7	16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	41	38	6	8	4	3	82	12	518
2019	TR-02	44	35	6	9	3	3	81	12	254
2019	TR-03	39	40	4	8	5	4	83	13	196
2019	TR-04	43	42	9	6	0	0	85	6	34
2017	TR	42	41	6	6	3	2	84	9	495
2017	TR-02	42	39	7	6	3	3	83	10	258
2017	TR-03	36	47	6	7	3	2	84	10	197
2017	TR-04	60	33	4	4	0	0	93	4	27
2014	TR	41	37	6	9	5	2	80	14	589
2014	TR-02	43	34	7	9	5	3	79	14	315
2014	TR-03	38	39	6	9	5	2	79	14	222
2014	TR-04	40	50	0	5	5	0	89	11	38
2011	TR	38	40	8	10	4	0	78	14	832
2011	TR-01	26	41	11	14	9	0	67	23	57
2011	TR-02	38	42	8	8	3	0	81	11	387
2011	TR-03	37	39	8	11	4	1	77	15	300
2011	TR-04	39	36	2	13	11	0	75	23	56
2011	TR-05	86	14	0	0	0	0	100	0	21

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	26	44	13	13	4	0	0	70	17	514
2019	TR-02	21	45	13	14	6	0	0	67	20	251
2019	TR-03	26	45	12	15	2	1	0	71	16	196
2019	TR-04	43	33	15	6	3	0	0	75	9	33
2018	TR	14	50	16	14	5	0	1	64	19	467
2018	TR-02	11	50	17	16	4	0	1	62	21	215
2018	TR-03	14	49	17	12	7	0	1	64	19	189
2018	TR-04	19	52	14	14	0	0	0	71	14	35
2017	TR	20	41	17	15	5	0	1	62	21	494
2017	TR-02	17	43	16	16	7	0	0	61	23	257
2017	TR-03	21	41	18	16	4	0	1	63	19	197
2017	TR-04	34	37	15	11	4	0	0	71	15	27
2014	TR	19	39	14	20	8	0	1	58	28	590
2014	TR-02	20	37	16	18	9	0	0	57	27	315
2014	TR-03	16	40	13	22	8	0	1	57	29	223
2014	TR-04	19	50	11	16	5	0	0	68	21	38
2011	TR	24	36	12	20	7	0	1	60	27	839
2011	TR-01	30	38	12	14	4	0	2	70	18	57
2011	TR-02	20	35	13	23	8	0	1	55	31	390
2011	TR-03	25	35	13	18	7	0	1	61	26	304
2011	TR-04	27	41	11	16	5	0	0	68	22	56
2011	TR-05	43	38	5	14	0	0	0	81	14	21
2008	TR	36	43	9	9	2	0	1	79	12	682
2008	TR-01	56	37	4	3	0	0	0	93	3	103
2008	TR-02	29	43	11	12	3	0	1	73	15	269
2008	TR-03	33	43	9	9	4	0	2	78	13	246
2008	TR-04	36	49	10	5	0	0	0	85	5	41
2008	TR-05	56	44	0	0	0	0	0	100	0	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	41	42	9	6	2	0	0	83	8	514
2019	TR-02	39	43	11	4	3	0	0	82	7	252
2019	TR-03	38	44	9	7	1	1	1	83	8	194
2019	TR-04	58	30	6	6	0	0	0	88	6	34
2017	TR	39	42	10	7	2	0	0	81	9	494
2017	TR-02	39	43	10	5	2	0	0	83	7	258
2017	TR-03	34	42	11	10	2	0	0	77	12	196
2017	TR-04	60	37	4	0	0	0	0	96	0	27
2014	TR	38	41	10	8	2	1	1	80	10	589
2014	TR-02	37	39	11	9	2	0	1	77	11	315
2014	TR-03	36	43	8	8	3	1	0	81	11	222
2014	TR-04	42	47	8	3	0	0	0	89	3	38

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	38	33	13	8	4	1	3	74	12	518
2019	TR-02	40	30	15	7	6	0	2	71	13	254
2019	TR-03	36	37	13	9	2	1	3	76	11	196
2019	TR-04	41	36	9	9	6	0	0	76	15	34
2018	TR	35	38	13	7	6	0	1	73	13	466
2018	TR-02	33	41	13	5	6	0	1	76	11	214
2018	TR-03	37	34	13	7	7	0	1	72	15	189
2018	TR-04	32	32	19	17	0	0	0	64	17	35
2017	TR	27	40	15	10	6	0	2	68	16	494
2017	TR-02	27	38	15	11	5	0	3	68	17	258
2017	TR-03	28	41	16	8	6	1	1	70	14	196
2017	TR-04	26	44	11	12	4	0	4	73	16	27
2014	TR	29	37	15	10	4	1	2	69	15	588
2014	TR-02	31	36	16	9	4	2	3	70	13	315
2014	TR-03	29	39	15	10	5	0	2	70	15	221
2014	TR-04	24	31	16	21	5	0	3	56	27	38
2011	TR	28	40	14	9	5	1	3	70	15	833
2011	TR-01	36	38	12	9	2	2	2	76	11	56
2011	TR-02	27	39	13	10	6	2	3	70	17	389
2011	TR-03	27	41	13	10	6	0	2	70	16	301
2011	TR-04	24	42	20	9	2	2	2	68	11	55
2011	TR-05	38	38	10	5	0	0	10	84	5	21

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	34	44	10	6	5	0	0	78	11	516
2019	TR-02	32	43	12	6	7	0	0	75	13	253
2019	TR-03	31	48	9	8	4	1	0	79	12	195
2019	TR-04	61	27	9	3	0	0	0	88	3	34
2018	TR	31	43	13	8	5	0	0	75	13	466
2018	TR-02	26	48	11	7	7	0	0	75	14	214
2018	TR-03	30	41	15	10	3	0	0	72	13	189
2018	TR-04	61	34	0	0	6	0	0	94	6	35
2017	TR	26	46	12	10	5	0	0	72	15	495
2017	TR-02	24	47	13	12	5	0	0	71	17	258
2017	TR-03	26	47	12	11	5	0	0	73	16	197
2017	TR-04	48	33	15	0	4	0	0	81	4	27
2014	TR	28	45	14	9	3	0	0	73	13	589
2014	TR-02	26	47	14	9	4	0	0	73	13	315
2014	TR-03	28	45	15	10	3	0	0	72	13	222
2014	TR-04	32	39	13	11	5	0	0	71	16	38
2011	TR	36	44	11	6	3	0	0	80	9	833
2011	TR-01	37	46	7	9	1	0	0	83	10	57
2011	TR-02	33	40	16	7	3	0	0	73	11	389
2011	TR-03	37	48	7	6	2	0	1	85	7	301
2011	TR-04	39	58	4	0	0	0	0	96	0	54
2011	TR-05	62	33	0	0	5	0	0	95	5	21
2008	TR	35	46	10	6	2	0	0	81	9	681
2008	TR-01	36	45	10	6	4	0	0	81	10	103
2008	TR-02	31	45	13	6	3	0	0	77	10	269
2008	TR-03	38	47	7	6	1	0	0	85	7	245
2008	TR-04	41	49	0	10	0	0	0	90	10	41
2008	TR-05	37	45	17	0	0	0	0	83	0	16

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	18	36	22	16	7	1	0	55	23	519
2019	TR-02	17	35	24	15	8	0	0	52	24	255
2019	TR-03	18	34	22	18	7	1	0	53	25	196
2019	TR-04	26	42	18	12	3	0	0	67	15	34
2018	TR	14	30	25	18	11	1	0	45	30	466
2018	TR-02	12	29	25	19	13	1	0	42	33	215
2018	TR-03	14	27	27	22	10	1	0	41	32	188
2018	TR-04	26	42	23	6	3	0	0	68	9	35
2017	TR	14	29	23	22	12	0	0	43	34	494
2017	TR-02	12	27	26	22	13	0	0	39	35	257
2017	TR-03	14	31	18	24	14	0	0	45	38	197
2017	TR-04	29	26	29	15	0	0	0	55	15	27
2014	TR	15	31	19	21	13	0	0	47	35	589
2014	TR-02	15	30	19	21	15	0	0	46	35	315
2014	TR-03	14	29	19	24	13	0	0	43	37	222
2014	TR-04	20	45	16	13	5	0	0	65	19	38
2011	TR	17	38	19	18	8	0	0	55	26	841
2011	TR-01	26	42	21	5	4	2	0	70	9	57
2011	TR-02	16	40	18	18	7	0	1	56	26	392
2011	TR-03	14	33	21	23	9	0	0	46	32	304
2011	TR-04	25	46	14	11	4	0	0	71	14	56
2011	TR-05	43	48	0	10	0	0	0	90	10	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	40	46	7	6	1	0	86	8	518
2019	TR-02	37	46	7	8	2	0	84	9	254
2019	TR-03	41	48	7	4	0	0	89	4	196
2019	TR-04	49	36	9	6	0	0	85	6	34
2018	TR	40	45	8	4	2	0	86	6	466
2018	TR-02	44	44	7	4	2	0	88	6	214
2018	TR-03	37	48	9	5	1	0	85	6	189
2018	TR-04	34	46	12	6	3	0	80	9	35
2017	TR	35	48	10	5	1	0	84	6	495
2017	TR-02	37	50	8	3	2	0	86	5	258
2017	TR-03	37	46	10	6	1	1	83	7	197
2017	TR-04	26	55	12	7	0	0	81	7	27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	33	42	14	7	3	1	0	76	10	517
2019	TR-02	33	40	15	7	4	2	0	74	11	254
2019	TR-03	32	46	12	7	3	2	0	79	9	195
2019	TR-04	43	45	6	6	0	0	0	88	6	34
2018	TR	32	42	14	7	4	1	0	75	11	464
2018	TR-02	30	41	15	7	6	1	0	72	13	214
2018	TR-03	25	49	13	8	3	1	0	75	11	187
2018	TR-04	54	29	12	3	3	0	0	83	6	35
2017	TR	29	42	16	8	4	1	0	72	12	494
2017	TR-02	26	44	17	9	3	0	0	70	12	258
2017	TR-03	29	39	17	8	5	2	0	69	14	196
2017	TR-04	40	52	7	0	0	0	0	93	0	27
2014	TR	28	39	16	12	3	1	0	68	16	590
2014	TR-02	28	38	16	12	4	1	1	67	17	315
2014	TR-03	26	40	18	13	2	0	0	66	16	223
2014	TR-04	39	37	13	8	3	0	0	76	11	38
2011	TR	30	39	15	10	4	2	0	70	15	841
2011	TR-01	33	41	14	8	2	2	0	75	10	57
2011	TR-02	28	39	17	9	4	2	0	68	14	392
2011	TR-03	28	36	17	13	6	1	0	65	19	304
2011	TR-04	44	47	4	4	2	0	0	91	5	56
2011	TR-05	57	33	5	5	0	0	0	90	5	21
2008	TR	38	38	13	6	2	2	0	78	9	681
2008	TR-01	40	38	9	10	3	1	0	78	13	103
2008	TR-02	35	35	16	7	3	3	0	73	10	268
2008	TR-03	39	40	12	5	2	2	0	80	7	246
2008	TR-04	44	48	5	2	0	0	0	93	2	41
2008	TR-05	52	31	17	0	0	0	0	83	0	16

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	21	38	19	13	9	0	59	22	519
2019	TR-02	20	37	20	11	11	0	57	23	255
2019	TR-03	22	36	17	17	8	0	58	24	196
2019	TR-04	38	39	15	6	3	0	76	9	34
2018	TR	17	36	21	14	12	0	53	25	464
2018	TR-02	15	35	22	16	12	0	50	28	214
2018	TR-03	14	38	21	13	14	0	52	27	187
2018	TR-04	35	42	14	3	6	0	77	9	35
2017	TR	16	30	20	22	12	0	46	35	494
2017	TR-02	13	26	23	25	13	0	39	38	258
2017	TR-03	15	35	17	20	13	1	50	33	196
2017	TR-04	44	26	11	19	0	0	70	19	27

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	40	41	11	5	3	0	0	81	8	516
2019	TR-02	36	42	12	6	4	0	0	78	10	252
2019	TR-03	40	41	11	6	1	1	0	82	7	196
2019	TR-04	58	33	9	0	0	0	0	91	0	34
2018	TR	38	42	12	5	3	0	0	80	8	460
2018	TR-02	33	48	11	5	4	0	0	81	9	212
2018	TR-03	38	37	16	6	2	0	0	75	9	187
2018	TR-04	58	39	0	3	0	0	0	97	3	34
2017	TR	41	38	13	6	2	0	0	79	8	492
2017	TR-02	39	40	12	7	3	0	0	78	10	256
2017	TR-03	40	39	13	6	2	1	0	79	7	196
2017	TR-04	49	33	18	0	0	0	0	82	0	27
2014	TR	48	37	11	3	2	0	0	85	4	588
2014	TR-02	46	37	13	2	2	0	0	83	4	315
2014	TR-03	48	39	9	4	1	0	0	87	5	221
2014	TR-04	55	29	11	5	0	0	0	84	5	38
2011	TR	48	39	9	2	1	0	0	87	3	841
2011	TR-01	53	37	7	3	0	0	0	90	3	57
2011	TR-02	43	40	13	3	1	0	0	83	4	392
2011	TR-03	49	40	7	3	1	0	1	90	4	304
2011	TR-04	62	36	2	0	0	0	0	98	0	56
2011	TR-05	67	29	0	0	5	0	0	95	5	21

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	27	22	23	19	1	1	35	43	519
2019	TR-02	6	22	24	24	21	1	2	29	47	255
2019	TR-03	6	31	21	24	18	0	1	36	42	196
2019	TR-04	29	42	12	9	9	0	0	70	18	34
2018	TR	9	28	19	25	19	0	1	37	44	464
2018	TR-02	6	22	23	26	22	0	1	28	49	214
2018	TR-03	7	30	17	27	19	0	0	37	46	187
2018	TR-04	29	45	9	12	6	0	0	74	17	35
2017	TR	8	23	20	27	21	0	1	31	49	492
2017	TR-02	4	21	20	26	24	1	3	27	52	255
2017	TR-03	8	21	20	30	21	0	0	29	51	197
2017	TR-04	33	29	15	22	0	0	0	63	22	27
2014	TR	8	24	14	30	24	0	1	32	54	590
2014	TR-02	7	20	16	32	24	0	1	27	57	315
2014	TR-03	5	25	13	30	26	0	0	31	56	223
2014	TR-04	21	40	7	19	13	0	0	61	32	38
2011	TR	13	30	20	24	12	1	1	44	36	838
2011	TR-01	14	30	33	14	7	2	0	45	21	57
2011	TR-02	8	28	22	28	13	1	1	37	41	391
2011	TR-03	13	30	16	24	14	1	2	44	39	303
2011	TR-04	32	40	13	13	2	0	0	73	15	55
2011	TR-05	52	33	10	5	0	0	0	86	5	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	12	28	28	17	13	0	2	40	31	518
2019	TR-02	8	24	30	17	16	0	4	34	35	255
2019	TR-03	12	27	28	20	12	1	0	40	32	195
2019	TR-04	26	42	24	6	3	0	0	67	9	34
2018	TR	13	24	28	20	13	0	2	38	34	463
2018	TR-02	9	23	27	22	16	1	3	33	39	213
2018	TR-03	8	27	31	22	11	0	1	36	33	187
2018	TR-04	43	25	14	9	9	0	0	68	17	35
2017	TR	10	25	27	21	15	0	2	36	37	493
2017	TR-02	8	20	30	23	16	1	2	29	40	256
2017	TR-03	8	28	26	21	15	0	2	37	37	197
2017	TR-04	33	37	15	15	0	0	0	71	15	27
2014	TR	9	25	26	21	17	0	1	35	38	590
2014	TR-02	7	25	27	19	19	1	2	33	39	315
2014	TR-03	9	24	26	23	17	0	1	33	41	223
2014	TR-04	21	37	18	19	5	0	0	58	24	38

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	20	46	17	11	6	0	0	66	17	511
2019	TR-02	21	44	18	11	6	0	0	64	18	253
2019	TR-03	18	46	18	11	7	1	0	65	17	190
2019	TR-04	32	42	15	12	0	0	0	73	12	34
2018	TR	14	32	23	19	11	0	0	46	31	463
2018	TR-02	14	34	19	19	13	0	1	49	32	213
2018	TR-03	9	32	26	22	12	0	0	41	33	187
2018	TR-04	32	36	14	9	9	0	0	68	17	35
2017	TR	14	32	21	24	8	0	0	47	32	492
2017	TR-02	12	33	22	24	7	0	0	46	32	256
2017	TR-03	15	30	21	24	10	0	0	45	34	196
2017	TR-04	22	22	26	26	4	0	0	44	29	27
2014	TR	16	40	17	17	10	0	0	56	27	590
2014	TR-02	17	40	17	17	9	0	0	57	26	315
2014	TR-03	14	38	18	17	13	0	0	52	30	223
2014	TR-04	13	47	19	19	3	0	0	60	21	38
2011	TR	29	44	15	10	2	0	0	73	12	836
2011	TR-01	42	41	12	4	2	0	0	83	5	57
2011	TR-02	30	43	16	9	2	0	0	73	11	389
2011	TR-03	22	46	14	14	2	1	0	69	16	302
2011	TR-04	37	45	14	2	2	0	0	82	4	56
2011	TR-05	52	33	5	10	0	0	0	86	10	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	35	44	13	5	3	0	0	79	8	516
2019	TR-02	34	43	13	5	5	0	0	77	10	255
2019	TR-03	33	46	14	5	2	0	0	78	7	193
2019	TR-04	49	39	6	6	0	0	0	88	6	34
2018	TR	32	47	12	5	4	0	0	79	9	464
2018	TR-02	29	50	11	5	5	0	0	79	10	214
2018	TR-03	31	44	16	6	3	0	0	75	9	187
2018	TR-04	46	45	3	0	6	0	0	91	6	35
2017	TR	30	45	13	8	4	0	0	75	12	493
2017	TR-02	28	47	13	7	5	0	0	75	12	256
2017	TR-03	30	43	16	9	3	0	0	73	11	197
2017	TR-04	44	45	4	4	4	0	0	89	7	27
2014	TR	32	45	14	6	3	0	0	77	8	590
2014	TR-02	30	47	14	5	4	1	0	77	8	315
2014	TR-03	32	45	16	5	2	0	0	77	7	223
2014	TR-04	35	42	5	16	3	0	0	76	19	38
2011	TR	41	45	7	5	2	0	0	86	7	835
2011	TR-01	42	44	4	7	3	0	0	86	10	57
2011	TR-02	40	43	9	6	2	0	0	82	8	389
2011	TR-03	41	46	8	3	2	0	1	87	5	301
2011	TR-04	34	62	2	2	0	0	0	96	2	56
2011	TR-05	67	29	0	0	5	0	0	95	5	21
2008	TR	41	45	7	6	1	0	0	86	7	682
2008	TR-01	45	41	8	6	1	0	0	85	7	103
2008	TR-02	39	44	9	7	1	0	0	84	8	269
2008	TR-03	40	48	5	5	1	0	0	88	7	246
2008	TR-04	49	41	0	10	0	0	0	90	10	41
2008	TR-05	48	45	6	0	0	0	0	94	0	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	43	33	14	4	3	0	2	78	7	512
2019	TR-02	45	35	13	2	4	0	2	82	5	253
2019	TR-03	43	33	18	3	1	0	2	78	4	191
2019	TR-04	36	29	12	18	3	0	3	66	21	34
2018	TR	38	34	15	7	3	0	2	74	11	464
2018	TR-02	46	34	12	6	1	0	1	81	7	215
2018	TR-03	34	35	15	7	4	1	4	73	11	188
2018	TR-04	23	24	27	18	6	0	3	48	25	34
2017	TR	42	36	12	6	1	0	3	81	7	494
2017	TR-02	47	36	9	6	1	0	2	84	7	258
2017	TR-03	38	37	15	3	1	0	6	80	4	196
2017	TR-04	34	33	11	22	0	0	0	67	22	27
2014	TR	41	38	12	5	2	0	3	80	7	590
2014	TR-02	43	39	12	3	2	0	2	83	5	315
2014	TR-03	42	37	9	6	2	0	4	82	8	223
2014	TR-04	24	39	13	11	11	0	3	65	22	38
2011	TR	40	35	15	6	2	0	2	76	8	840
2011	TR-01	48	35	14	2	2	0	0	83	4	57
2011	TR-02	43	34	14	7	1	0	1	78	8	391
2011	TR-03	38	38	14	3	3	0	3	79	6	304
2011	TR-04	20	28	29	18	2	2	2	50	20	56
2011	TR-05	33	43	10	14	0	0	0	76	14	21
2008	TR	37	39	13	7	3	0	1	76	10	682
2008	TR-01	55	36	5	4	0	0	0	91	4	103
2008	TR-02	35	44	13	3	4	0	1	79	7	269
2008	TR-03	35	35	15	10	3	0	2	71	13	246
2008	TR-04	19	35	24	15	5	0	2	55	20	41
2008	TR-05	14	55	12	19	0	0	0	69	19	16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	7	24	34	20	12	2	2	33	31	518
2019	TR-02	9	20	33	19	13	3	3	34	31	255
2019	TR-03	4	26	37	22	9	0	2	31	31	196
2019	TR-04	9	40	25	17	9	0	0	26	49	33
2018	TR	7	23	37	21	6	1	4	29	31	467
2018	TR-02	9	18	34	26	6	2	4	34	29	214
2018	TR-03	5	24	39	19	7	1	5	27	31	190
2018	TR-04	6	29	51	9	6	0	0	14	35	35
2017	TR	7	21	34	19	10	2	7	31	32	495
2017	TR-02	8	17	38	17	11	2	8	31	27	258
2017	TR-03	6	27	27	22	9	2	7	34	37	197
2017	TR-04	11	15	44	15	7	4	4	25	28	27
2014	TR	9	24	35	17	9	1	6	28	35	589
2014	TR-02	9	18	35	21	11	1	4	34	29	315
2014	TR-03	8	28	35	12	9	1	8	23	39	222
2014	TR-04	13	42	29	8	3	0	4	11	58	38
2011	TR	5	20	33	23	11	2	5	37	28	838
2011	TR-01	4	9	27	29	20	5	7	55	14	56
2011	TR-02	5	15	31	30	11	2	5	45	21	392
2011	TR-03	7	24	35	18	11	1	4	31	32	302
2011	TR-04	7	43	39	2	5	0	4	7	52	56
2011	TR-05	0	38	52	5	0	0	5	5	40	21
2008	TR	6	26	29	20	10	3	6	33	35	684
2008	TR-01	1	11	23	27	21	11	6	58	14	103
2008	TR-02	6	26	27	22	10	1	7	35	35	270
2008	TR-03	9	30	32	17	6	2	5	24	42	247
2008	TR-04	5	37	31	17	5	0	5	23	44	41
2008	TR-05	0	39	55	0	0	0	6	0	42	16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	10	21	27	21	13	6	3	37	33	518
2019	TR-02	9	22	25	18	15	8	3	38	34	255
2019	TR-03	11	20	29	24	11	4	1	37	33	196
2019	TR-04	12	18	34	25	8	0	3	34	32	33
2018	TR	13	29	28	14	8	5	3	24	45	466
2018	TR-02	15	25	31	12	9	6	2	23	43	213
2018	TR-03	10	33	25	16	6	5	4	24	48	190
2018	TR-04	17	26	22	17	17	0	0	35	43	35
2017	TR	16	29	24	11	10	4	6	24	50	494
2017	TR-02	16	29	24	12	9	5	6	24	50	258
2017	TR-03	18	28	22	11	11	4	6	24	51	196
2017	TR-04	15	33	23	11	11	4	4	24	52	27
2014	TR	16	29	28	13	7	2	4	22	48	587
2014	TR-02	14	27	29	14	9	3	4	25	43	314
2014	TR-03	17	34	25	12	6	3	4	19	54	221
2014	TR-04	27	37	27	8	0	0	2	8	65	38
2011	TR	7	19	30	18	15	6	6	37	29	835
2011	TR-01	2	14	29	16	21	11	7	46	20	56
2011	TR-02	7	14	30	19	16	7	7	41	24	391
2011	TR-03	7	20	30	14	16	6	6	34	31	301
2011	TR-04	7	45	22	19	5	0	2	25	53	56
2011	TR-05	5	25	35	25	0	0	10	28	33	20
2008	TR	4	18	25	23	16	7	7	46	25	681
2008	TR-01	0	6	16	24	28	19	7	71	8	103
2008	TR-02	5	17	27	23	12	7	9	42	26	270
2008	TR-03	6	22	24	22	17	3	6	43	30	244
2008	TR-04	2	20	27	34	12	2	2	48	24	41
2008	TR-05	0	27	50	17	0	0	6	18	28	16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	9	18	23	18	12	9	11	37	35	515
2019	TR-02	9	14	22	17	13	10	15	40	31	254
2019	TR-03	7	22	25	19	11	7	9	36	34	194
2019	TR-04	28	25	25	17	3	0	3	21	54	33
2018	TR	14	18	19	17	11	5	16	35	40	467
2018	TR-02	12	14	19	21	11	6	17	42	34	214
2018	TR-03	9	22	20	13	12	5	19	33	41	190
2018	TR-04	32	20	17	22	6	0	3	29	54	35
2017	TR	12	17	22	12	11	6	21	31	40	494
2017	TR-02	12	12	20	14	13	5	24	38	33	257
2017	TR-03	10	21	21	11	10	7	19	28	43	197
2017	TR-04	22	22	37	8	0	4	7	9	50	27
2014	TR	7	18	23	16	14	4	19	38	32	586
2014	TR-02	7	16	21	17	17	5	18	44	29	314
2014	TR-03	6	15	24	15	11	4	25	36	30	220
2014	TR-04	13	42	16	16	5	0	7	23	60	38
2011	TR	9	16	20	16	15	5	18	41	33	837
2011	TR-01	0	14	19	18	23	4	23	55	19	57
2011	TR-02	6	13	19	17	17	6	21	47	26	391
2011	TR-03	10	17	18	17	16	5	18	43	34	301
2011	TR-04	27	32	30	4	4	0	4	7	61	56
2011	TR-05	14	43	29	10	0	0	5	10	60	21
2008	TR	8	17	19	18	14	6	18	42	33	684
2008	TR-01	3	10	11	18	25	17	17	65	19	103
2008	TR-02	6	17	16	20	12	7	22	45	32	270
2008	TR-03	9	16	23	18	13	3	18	39	32	247
2008	TR-04	15	35	34	2	7	0	7	10	53	41
2008	TR-05	25	25	38	6	0	0	6	7	53	16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	17	32	30	13	6	0	2	20	50	517
2019	TR-02	16	29	34	12	8	0	2	20	45	254
2019	TR-03	19	35	28	12	4	0	3	16	55	196
2019	TR-04	25	37	12	17	9	0	0	26	61	33
2018	TR	21	31	30	10	4	1	4	15	54	467
2018	TR-02	17	31	34	12	4	1	2	16	49	214
2018	TR-03	23	33	27	6	4	1	7	11	61	190
2018	TR-04	32	23	32	13	0	0	0	13	55	35
2017	TR	21	33	26	10	5	1	4	16	57	494
2017	TR-02	20	32	27	11	7	0	2	18	54	258
2017	TR-03	24	32	23	11	3	1	6	14	61	197
2017	TR-04	11	38	27	4	5	4	11	10	59	26
2014	TR	9	27	42	11	7	0	4	19	37	589
2014	TR-02	8	24	45	12	9	0	2	22	32	315
2014	TR-03	9	30	41	9	5	0	6	14	42	222
2014	TR-04	13	35	24	13	5	0	10	21	53	38
2011	TR	12	28	36	14	7	0	3	22	41	838
2011	TR-01	0	26	30	30	7	0	7	39	28	57
2011	TR-02	10	24	41	16	7	1	2	23	35	391
2011	TR-03	15	30	32	12	8	1	3	20	47	303
2011	TR-04	26	42	22	4	2	0	5	6	71	55
2011	TR-05	5	38	43	14	0	0	0	14	43	21
2008	TR	15	32	34	12	5	0	2	17	47	682
2008	TR-01	6	30	23	22	14	3	2	38	38	103
2008	TR-02	13	30	40	11	4	0	1	15	44	269
2008	TR-03	22	32	32	8	4	0	3	12	55	246
2008	TR-04	12	39	27	17	2	0	2	20	53	41
2008	TR-05	0	50	39	5	0	0	6	5	53	16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	20	26	23	15	11	1	4	28	49	516
2019	TR-02	16	26	25	13	14	2	5	29	44	254
2019	TR-03	22	30	21	15	9	0	3	25	53	195
2019	TR-04	34	21	25	8	6	0	6	15	59	33
2018	TR	24	31	21	10	5	2	7	16	61	466
2018	TR-02	20	31	22	13	7	1	5	21	55	213
2018	TR-03	26	32	21	8	3	1	8	13	64	190
2018	TR-04	43	29	20	5	0	0	3	5	74	35
2017	TR	30	27	18	9	8	1	7	19	62	494
2017	TR-02	28	29	19	8	9	2	5	19	61	258
2017	TR-03	30	26	16	12	8	0	9	21	61	196
2017	TR-04	40	29	15	0	8	0	7	9	75	27
2014	TR	22	27	24	12	7	0	6	21	53	588
2014	TR-02	19	26	25	16	9	0	5	26	48	314
2014	TR-03	21	28	25	10	8	0	8	19	54	222
2014	TR-04	42	29	21	3	0	0	4	3	75	38
2011	TR	17	27	26	14	10	1	6	26	46	838
2011	TR-01	4	16	27	29	14	4	7	48	22	56
2011	TR-02	11	26	29	15	13	1	6	30	39	392
2011	TR-03	21	27	26	11	8	0	6	21	51	302
2011	TR-04	50	28	9	9	0	0	4	9	81	56
2011	TR-05	5	67	14	10	0	0	5	10	75	21
2008	TR	13	23	25	17	11	1	9	31	41	684
2008	TR-01	3	14	15	24	29	4	12	63	20	103
2008	TR-02	11	20	27	21	10	1	10	35	35	270
2008	TR-03	19	27	27	12	6	0	8	20	50	247
2008	TR-04	19	39	19	10	10	0	2	20	60	41
2008	TR-05	19	37	44	0	0	0	0	0	56	16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	14	25	26	16	7	5	47	24	512
2019	TR-02	7	11	23	23	19	11	6	51	21	249
2019	TR-03	8	17	24	29	13	4	5	46	27	196
2019	TR-04	12	15	42	25	3	0	3	28	28	33
2018	TR	9	19	24	20	14	8	7	39	33	465
2018	TR-02	7	16	24	21	15	10	7	43	28	214
2018	TR-03	8	20	24	20	14	6	7	39	33	188
2018	TR-04	17	29	22	23	6	0	3	30	48	35
2017	TR	10	17	21	19	16	7	10	42	33	494
2017	TR-02	8	14	23	17	16	10	12	42	29	258
2017	TR-03	10	21	20	18	17	6	8	41	36	196
2017	TR-04	11	22	15	37	7	0	7	48	36	27
2014	TR	7	13	21	20	22	5	11	50	24	588
2014	TR-02	5	11	17	20	31	7	10	61	19	315
2014	TR-03	7	15	26	21	15	3	14	43	26	221
2014	TR-04	24	19	29	19	3	0	7	23	46	38
2011	TR	7	16	23	23	21	3	8	49	25	839
2011	TR-01	2	12	31	23	21	4	7	49	16	57
2011	TR-02	5	13	20	24	26	4	8	56	21	392
2011	TR-03	8	16	26	21	18	3	8	44	27	302
2011	TR-04	14	30	23	19	7	0	5	28	47	56
2011	TR-05	0	29	24	33	10	0	5	45	30	21
2008	TR	7	17	25	20	16	5	9	42	28	684
2008	TR-01	1	8	16	24	29	14	9	69	11	103
2008	TR-02	8	14	23	21	16	7	12	44	27	270
2008	TR-03	8	20	29	22	11	2	8	37	31	247
2008	TR-04	5	31	31	10	15	0	7	27	39	41
2008	TR-05	6	52	37	0	5	0	0	5	58	16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	13	26	33	14	8	3	3	23	41	516
2019	TR-02	13	19	37	14	10	3	4	26	35	253
2019	TR-03	12	32	30	14	7	2	3	22	47	196
2019	TR-04	18	31	31	12	5	0	3	18	51	33
2018	TR	19	25	33	9	6	2	6	16	47	467
2018	TR-02	18	23	35	9	7	4	5	17	45	215
2018	TR-03	17	28	32	8	6	1	8	15	49	190
2018	TR-04	18	30	39	8	6	0	0	14	48	34
2017	TR	17	29	28	9	8	3	6	19	50	493
2017	TR-02	16	28	26	10	10	4	6	22	49	257
2017	TR-03	17	31	28	9	7	3	7	17	52	196
2017	TR-04	22	15	40	11	4	4	4	17	40	27
2014	TR	14	25	32	10	9	4	6	21	43	590
2014	TR-02	11	21	31	13	13	5	6	29	36	315
2014	TR-03	17	29	32	7	5	2	8	14	50	223
2014	TR-04	21	24	37	5	5	0	7	11	49	38

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	14	32	35	14	4	0	1	18	47	518
2019	TR-02	14	31	35	14	6	1	0	20	45	255
2019	TR-03	15	32	37	12	2	0	2	15	48	195
2019	TR-04	18	36	30	14	3	0	0	17	54	34

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	76	15	3	1	1	1	3	95	2	519
2019	TR-02	71	19	2	1	1	1	4	95	2	255
2019	TR-03	83	10	5	1	0	0	1	94	1	196
2019	TR-04	88	6	0	3	3	0	0	94	6	34
2017	TR	69	18	1	1	0	1	10	97	1	495
2017	TR-02	65	21	1	1	0	2	11	98	1	258
2017	TR-03	72	14	2	1	0	0	11	97	1	197
2017	TR-04	85	15	0	0	0	0	0	100	0	27
2014	TR	78	15	1	2	0	1	3	96	2	589
2014	TR-02	76	16	1	2	0	1	4	96	3	315
2014	TR-03	79	15	1	1	0	0	3	97	1	222
2014	TR-04	81	16	3	0	0	0	0	97	0	38
2011	TR	78	14	1	3	1	0	3	95	4	835
2011	TR-01	72	21	0	2	0	0	5	98	2	57
2011	TR-02	81	11	2	2	1	0	3	95	3	389
2011	TR-03	76	16	0	5	1	0	3	94	6	301
2011	TR-04	79	14	0	4	0	0	4	96	4	56
2011	TR-05	90	5	5	0	0	0	0	95	0	21
2008	TR	77	11	1	2	1	0	7	95	3	684
2008	TR-01	68	16	0	1	0	0	16	99	1	103
2008	TR-02	77	9	2	2	1	1	8	94	4	270
2008	TR-03	79	11	2	3	1	0	4	94	4	247
2008	TR-04	88	10	0	2	0	0	0	98	2	41
2008	TR-05	88	12	0	0	0	0	0	100	0	16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	22	30	13	5	3	19	9	72	10	515
2019	TR-02	20	27	13	6	4	20	11	68	13	255
2019	TR-03	19	32	16	4	1	20	7	71	6	193
2019	TR-04	43	33	3	6	6	3	6	83	14	33
2018	TR	15	31	17	7	3	19	8	64	13	467
2018	TR-02	16	25	19	8	3	18	11	58	15	214
2018	TR-03	12	32	20	6	3	22	6	62	11	190
2018	TR-04	17	62	0	9	0	12	0	90	10	35
2017	TR	17	27	16	7	3	21	10	63	14	495
2017	TR-02	15	23	17	7	2	25	12	60	13	258
2017	TR-03	17	25	16	8	4	21	9	60	17	197
2017	TR-04	29	59	8	4	0	0	0	88	4	27
2014	TR	24	30	18	8	3	10	7	65	14	589
2014	TR-02	22	29	17	7	4	11	10	64	14	315
2014	TR-03	22	31	21	8	3	10	5	62	13	222
2014	TR-04	39	37	8	16	0	0	0	76	16	38

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	50	35	7	2	2	3	0	88	5	518
2019	TR-02	48	35	6	3	3	4	0	87	6	254
2019	TR-03	48	37	9	2	1	4	0	88	3	196
2019	TR-04	64	24	3	3	6	0	0	88	9	34
2018	TR	43	37	8	4	2	5	0	86	6	466
2018	TR-02	43	37	7	4	3	5	1	85	7	213
2018	TR-03	43	37	11	3	1	6	0	85	4	190
2018	TR-04	43	46	5	3	0	3	0	92	3	35
2017	TR	41	37	9	5	1	5	2	84	7	495
2017	TR-02	36	40	8	4	1	7	3	85	6	258
2017	TR-03	46	32	11	6	1	4	1	81	7	197
2017	TR-04	55	37	4	4	0	0	0	92	4	27
2014	TR	48	34	8	5	1	3	1	85	7	589
2014	TR-02	49	33	8	5	1	3	1	85	7	315
2014	TR-03	45	37	8	6	1	3	0	84	8	222
2014	TR-04	58	32	5	5	0	0	0	89	5	38

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	53	37	4	3	1	1	91	4	517
2019	TR-02	50	38	5	4	1	1	90	5	255
2019	TR-03	54	37	4	2	1	2	93	3	194
2019	TR-04	58	33	0	0	9	0	91	9	34
2018	TR	49	41	5	3	1	1	91	4	464
2018	TR-02	51	40	5	3	0	0	92	3	213
2018	TR-03	46	43	5	3	1	2	91	4	190
2018	TR-04	46	48	0	3	3	0	94	6	35
2017	TR	45	45	4	3	1	2	92	4	494
2017	TR-02	47	45	4	1	1	3	94	2	257
2017	TR-03	41	48	5	6	0	1	90	6	197
2017	TR-04	59	34	7	0	0	0	93	0	27
2014	TR	48	43	5	3	1	1	92	3	590
2014	TR-02	50	39	6	3	1	1	90	4	315
2014	TR-03	43	49	4	3	0	1	93	3	223
2014	TR-04	45	50	3	0	3	0	95	3	38

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	38	40	15	2	2	2	1	80	5	517
2019	TR-02	37	39	16	3	3	2	1	78	6	254
2019	TR-03	37	43	13	2	1	2	1	83	4	195
2019	TR-04	49	33	9	3	3	3	0	85	6	34
2018	TR	35	43	11	4	2	3	2	82	7	464
2018	TR-02	30	48	9	5	3	1	4	82	8	213
2018	TR-03	35	42	12	3	2	4	1	82	6	189
2018	TR-04	42	45	11	3	0	0	0	86	3	34

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	23	25	21	4	2	4	21	63	9	519
2019	TR-02	18	23	22	4	2	5	27	59	9	255
2019	TR-03	22	28	21	5	2	3	19	64	9	196
2019	TR-04	54	27	11	0	3	0	6	85	3	34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	30	38	17	10	4	1	1	68	14	519
2019	TR-02	22	41	21	10	4	1	1	64	14	255
2019	TR-03	33	38	13	12	3	1	1	72	15	196
2019	TR-04	51	26	15	6	3	0	0	76	9	34
2018	TR	27	38	17	12	4	1	2	67	16	467
2018	TR-02	25	40	16	10	5	1	3	68	16	215
2018	TR-03	29	34	19	14	3	0	1	63	18	189
2018	TR-04	45	38	12	6	0	0	0	83	6	35
2017	TR	23	36	21	13	5	1	1	61	18	494
2017	TR-02	24	36	21	13	4	1	1	61	17	258
2017	TR-03	21	35	21	14	7	1	2	57	21	196
2017	TR-04	40	37	18	4	0	0	0	77	4	27
2014	TR	28	40	13	12	6	1	0	69	18	588
2014	TR-02	29	42	10	13	5	1	1	72	18	315
2014	TR-03	24	39	16	12	9	0	0	63	20	222
2014	TR-04	35	38	21	3	3	0	0	74	5	37
2011	TR	29	40	14	9	5	1	2	71	14	839
2011	TR-01	55	32	5	5	4	0	0	86	9	57
2011	TR-02	29	42	15	8	4	1	1	72	12	391
2011	TR-03	20	41	17	11	7	2	2	64	19	303
2011	TR-04	41	38	9	9	2	0	2	80	11	56
2011	TR-05	52	33	5	5	5	0	0	86	10	21
2008	TR	38	35	12	8	5	0	1	74	14	684
2008	TR-01	63	23	9	3	2	0	0	86	5	103
2008	TR-02	38	34	14	6	7	0	1	74	12	270
2008	TR-03	29	35	13	14	7	0	3	66	21	247
2008	TR-04	24	63	7	6	0	0	0	87	6	41
2008	TR-05	44	31	17	8	0	0	0	75	8	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	44	37	8	5	2	4	1	84	8	515
2019	TR-02	42	36	9	5	2	5	1	83	8	254
2019	TR-03	43	40	7	6	1	3	1	86	7	195
2019	TR-04	62	22	6	6	3	0	0	84	9	32
2018	TR	40	36	14	4	2	5	0	80	6	466
2018	TR-02	41	35	12	3	2	6	1	81	6	214
2018	TR-03	38	39	14	4	2	4	0	80	6	189
2018	TR-04	57	32	9	3	0	0	0	88	3	35
2017	TR	33	40	12	5	2	7	1	79	8	495
2017	TR-02	34	39	11	4	2	9	1	82	6	258
2017	TR-03	27	41	14	8	3	7	0	73	12	197
2017	TR-04	55	41	4	0	0	0	0	96	0	27
2014	TR	35	36	11	6	3	7	1	78	10	589
2014	TR-02	37	35	10	5	4	8	1	79	10	315
2014	TR-03	31	37	15	8	2	6	1	73	11	223
2014	TR-04	38	48	5	3	3	3	0	89	6	37
2011	TR	41	32	11	5	4	6	1	79	10	837
2011	TR-01	56	28	5	1	7	2	0	86	9	57
2011	TR-02	43	32	10	6	2	7	1	81	9	389
2011	TR-03	32	35	14	5	5	7	2	74	11	303
2011	TR-04	48	27	14	5	5	0	0	75	11	56
2011	TR-05	67	24	5	5	0	0	0	90	5	21
2008	TR	42	35	11	6	2	3	1	80	9	684
2008	TR-01	63	23	10	3	0	1	0	87	3	103
2008	TR-02	44	31	10	6	3	4	2	80	10	270
2008	TR-03	33	40	14	7	3	2	0	75	11	247
2008	TR-04	31	53	10	6	0	0	0	85	6	41
2008	TR-05	44	48	0	8	0	0	0	92	8	16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	40	42	10	4	2	1	0	83	6	517
2019	TR-02	36	46	11	3	3	1	0	83	7	255
2019	TR-03	40	42	11	5	1	2	0	83	5	194
2019	TR-04	61	27	3	6	3	0	0	88	9	34
2018	TR	37	38	13	7	2	1	1	77	9	464
2018	TR-02	36	40	12	7	2	1	1	78	10	214
2018	TR-03	39	39	12	7	2	1	0	78	9	188
2018	TR-04	57	23	14	6	0	0	0	80	6	35
2017	TR	33	39	14	9	4	1	0	73	13	495
2017	TR-02	35	37	14	9	3	1	0	73	12	258
2017	TR-03	27	40	14	10	6	2	1	69	16	197
2017	TR-04	48	44	8	0	0	0	0	92	0	27
2014	TR	31	42	11	11	3	1	1	74	14	589
2014	TR-02	33	41	11	11	4	0	1	75	14	315
2014	TR-03	27	43	13	13	3	1	1	71	16	223
2014	TR-04	35	48	8	5	3	0	0	84	8	37
2011	TR	35	39	10	10	4	1	0	76	14	839
2011	TR-01	47	37	5	2	8	0	0	84	10	57
2011	TR-02	36	38	12	11	2	1	0	75	13	392
2011	TR-03	27	43	9	12	6	2	1	73	19	302
2011	TR-04	50	39	5	2	4	0	0	89	5	56
2011	TR-05	67	33	0	0	0	0	0	100	0	21
2008	TR	39	36	10	9	5	0	2	76	14	681
2008	TR-01	53	28	10	6	1	0	2	83	7	103
2008	TR-02	40	30	9	11	5	1	3	74	17	267
2008	TR-03	31	43	10	9	6	0	1	74	15	247
2008	TR-04	31	51	10	8	0	0	0	82	8	41
2008	TR-05	50	30	12	8	0	0	0	80	8	16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	87	9	2	0	0	0	1	98	0	518
2019	TR-02	83	12	2	0	0	1	2	97	1	254
2019	TR-03	91	7	1	0	0	0	1	99	0	196
2019	TR-04	91	6	3	0	0	0	0	97	0	34
2017	TR	88	10	0	0	0	0	1	99	0	495
2017	TR-02	88	10	0	0	0	0	2	100	0	258
2017	TR-03	88	9	1	0	0	1	1	99	0	197
2017	TR-04	89	11	0	0	0	0	0	100	0	27
2014	TR	82	14	1	1	0	0	2	98	1	588
2014	TR-02	81	14	0	1	1	0	3	98	1	315
2014	TR-03	82	15	1	0	0	0	1	99	0	222
2014	TR-04	84	11	3	3	0	0	0	95	3	37
2011	TR	86	9	1	1	0	0	2	98	1	839
2011	TR-01	86	11	0	0	2	0	2	98	2	57
2011	TR-02	87	10	1	1	0	0	2	99	1	392
2011	TR-03	85	9	2	1	1	0	2	96	2	302
2011	TR-04	91	9	0	0	0	0	0	100	0	56
2011	TR-05	95	0	0	0	0	0	5	100	0	21
2008	TR	89	5	1	1	0	0	4	98	1	684
2008	TR-01	91	4	0	0	0	0	5	100	0	103
2008	TR-02	89	3	1	1	0	0	5	97	1	270
2008	TR-03	87	8	0	2	0	0	2	97	2	247
2008	TR-04	95	0	5	0	0	0	0	95	0	41
2008	TR-05	94	0	0	0	0	0	6	100	0	16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	64	23	5	1	2	3	2	92	3	519
2019	TR-02	62	24	5	2	2	4	2	92	3	255
2019	TR-03	68	23	5	0	1	2	1	95	1	196
2019	TR-04	59	17	9	3	12	0	0	76	15	34
2017	TR	55	28	4	2	2	2	5	91	4	495
2017	TR-02	59	30	2	2	2	3	2	94	4	258
2017	TR-03	51	28	7	1	3	2	8	89	4	197
2017	TR-04	48	18	7	4	4	0	18	81	10	27
2014	TR	52	29	6	2	2	4	5	88	5	590
2014	TR-02	52	29	6	2	3	4	5	88	5	315
2014	TR-03	55	27	8	1	1	3	4	88	3	223
2014	TR-04	34	40	3	8	3	3	11	85	12	38
2011	TR	33	33	11	9	6	2	5	72	16	840
2011	TR-01	30	26	12	19	4	2	7	61	25	57
2011	TR-02	34	31	12	11	6	3	4	69	18	392
2011	TR-03	32	39	11	6	7	2	4	75	13	303
2011	TR-04	29	39	9	5	4	2	13	79	10	56
2011	TR-05	48	14	0	5	5	0	29	87	13	21

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	62	23	7	2	2	3	0	88	5	519
2019	TR-02	58	26	6	4	2	5	0	88	6	255
2019	TR-03	66	19	10	1	2	3	1	87	3	196
2019	TR-04	61	27	0	3	6	0	3	91	9	34
2018	TR	50	32	8	3	3	3	0	85	7	467
2018	TR-02	48	35	7	3	4	3	0	85	7	215
2018	TR-03	53	29	8	3	3	4	0	86	6	189
2018	TR-04	57	32	6	3	3	0	0	88	6	35
2017	TR	45	31	13	5	3	3	0	78	8	495
2017	TR-02	45	29	13	6	2	4	0	78	8	258
2017	TR-03	43	33	13	4	5	3	0	78	9	197
2017	TR-04	55	33	12	0	0	0	0	88	0	27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	45	36	10	5	2	1	1	82	7	518
2019	TR-02	38	39	10	6	4	2	1	80	10	255
2019	TR-03	48	35	12	3	1	1	1	83	4	195
2019	TR-04	67	18	9	3	3	0	0	85	6	34
2018	TR	37	38	14	7	2	2	1	76	9	465
2018	TR-02	36	40	14	5	3	1	1	78	9	214
2018	TR-03	36	37	15	7	2	3	1	76	9	188
2018	TR-04	57	26	12	6	0	0	0	83	6	35
2017	TR	39	35	14	7	4	1	0	74	12	495
2017	TR-02	39	34	14	8	3	1	0	74	12	258
2017	TR-03	36	37	13	7	6	1	1	74	13	197
2017	TR-04	51	33	15	0	0	0	0	85	0	27
2014	TR	40	35	13	6	3	2	1	77	9	590
2014	TR-02	39	38	11	4	3	4	1	80	8	315
2014	TR-03	39	33	15	7	3	1	1	74	11	223
2014	TR-04	48	26	16	5	5	0	0	73	11	38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	17	39	15	20	7	2	57	28	54
2019	TR-03	17	28	6	28	22	0	44	50	18
2019	TR-04	16	52	16	12	0	4	71	13	25

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	13	27	22	9	4	26	0	53	17	518
2019	TR-02	12	26	23	5	3	30	0	55	12	254
2019	TR-03	9	27	22	12	6	24	0	46	24	196
2019	TR-04	32	27	15	21	3	3	0	60	25	34
2018	TR	9	27	25	6	6	27	0	50	17	467
2018	TR-02	7	25	23	6	5	34	0	49	16	214
2018	TR-03	8	28	28	5	8	23	0	47	17	190
2018	TR-04	32	34	12	12	6	6	0	69	18	35
2017	TR	8	21	26	9	5	30	0	41	21	494
2017	TR-02	9	16	24	8	7	36	0	39	23	257
2017	TR-03	5	21	30	12	5	27	0	36	22	197
2017	TR-04	18	49	7	15	0	11	0	75	17	27
2014	TR	9	25	19	8	5	33	0	51	20	590
2014	TR-02	8	24	17	9	5	37	0	51	21	315
2014	TR-03	6	25	23	9	5	33	0	46	20	223
2014	TR-04	15	42	11	11	3	19	0	71	16	38
2011	TR	17	26	22	8	6	22	0	54	17	837
2011	TR-01	37	25	16	4	0	16	4	76	4	57
2011	TR-02	17	26	21	6	5	26	0	57	15	389
2011	TR-03	10	23	26	11	8	22	0	41	25	304
2011	TR-04	26	29	18	11	0	15	2	66	13	55
2011	TR-05	43	48	10	0	0	0	0	90	0	21

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	26	23	20	15	7	37	38	519
2019	TR-02	8	25	23	17	16	10	37	37	255
2019	TR-03	5	23	26	25	17	5	30	43	196
2019	TR-04	23	27	15	24	12	0	49	36	34
2018	TR	5	27	27	21	15	5	34	38	466
2018	TR-02	4	29	24	19	17	8	35	39	214
2018	TR-03	4	22	32	24	15	3	27	40	190
2018	TR-04	21	35	18	15	12	0	55	27	34
2017	TR	6	18	23	25	22	6	25	50	494
2017	TR-02	5	15	24	24	24	8	22	52	258
2017	TR-03	4	16	23	30	22	5	21	55	196
2017	TR-04	15	41	18	15	7	4	58	23	27
2014	TR	5	21	28	24	17	5	28	43	590
2014	TR-02	5	23	26	24	17	5	30	43	315
2014	TR-03	4	16	32	25	19	5	20	46	223
2014	TR-04	7	37	24	21	11	0	44	32	38
2011	TR	9	21	27	21	17	6	31	40	837
2011	TR-01	19	28	24	16	4	9	52	21	57
2011	TR-02	7	21	28	19	16	8	31	38	390
2011	TR-03	5	16	24	26	24	4	22	52	303
2011	TR-04	18	23	31	22	4	2	42	26	55
2011	TR-05	24	43	29	0	5	0	67	5	21
2008	TR	11	29	19	21	16	3	41	39	683
2008	TR-01	23	34	18	6	8	11	64	15	103
2008	TR-02	8	27	21	22	19	3	36	43	270
2008	TR-03	7	26	18	27	20	2	34	47	247
2008	TR-04	15	42	18	20	5	0	57	25	40
2008	TR-05	25	42	19	14	0	0	67	14	16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	5	20	25	23	15	12	29	43	516
2019	TR-02	5	19	24	21	15	15	28	43	254
2019	TR-03	4	16	29	24	18	9	22	46	195
2019	TR-04	15	26	15	31	6	6	44	39	33
2018	TR	4	14	30	25	16	10	21	46	463
2018	TR-02	3	12	27	27	17	13	18	50	213
2018	TR-03	3	14	35	24	17	6	18	44	189
2018	TR-04	15	23	18	30	12	3	39	43	34
2017	TR	3	12	21	31	23	10	17	60	495
2017	TR-02	4	9	22	29	23	13	14	60	258
2017	TR-03	2	11	20	35	26	7	13	66	197
2017	TR-04	11	26	22	29	7	4	39	38	27
2014	TR	3	15	25	29	20	9	20	53	590
2014	TR-02	2	15	25	28	19	11	19	53	315
2014	TR-03	2	12	27	31	22	6	15	57	223
2014	TR-04	4	35	13	32	11	5	41	45	38
2011	TR	4	15	24	28	16	12	22	50	839
2011	TR-01	12	21	28	18	7	14	39	29	57
2011	TR-02	2	15	26	26	15	14	21	49	391
2011	TR-03	4	10	21	34	21	10	15	61	303
2011	TR-04	4	22	28	34	4	9	28	41	56
2011	TR-05	19	48	19	10	5	0	67	14	21
2008	TR	3	19	22	29	15	12	25	51	683
2008	TR-01	9	27	19	12	6	27	49	24	103
2008	TR-02	1	16	21	30	17	13	21	55	270
2008	TR-03	2	15	22	35	20	6	17	59	246
2008	TR-04	5	31	30	29	2	2	37	32	41
2008	TR-05	19	31	23	14	6	6	53	22	16

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	32	23	18	14	5	0	42	34	517
2019	TR-02	8	32	25	16	13	6	0	42	31	255
2019	TR-03	5	30	23	21	17	4	0	36	40	195
2019	TR-04	17	34	15	28	6	0	0	51	34	33
2018	TR	5	29	26	23	13	4	0	36	38	465
2018	TR-02	5	30	21	23	14	7	0	37	40	215
2018	TR-03	4	27	32	22	13	2	0	32	36	188
2018	TR-04	17	28	20	26	9	0	0	45	35	35
2017	TR	7	24	25	22	16	6	0	33	40	492
2017	TR-02	9	24	24	19	16	8	0	36	39	256
2017	TR-03	3	21	27	27	17	4	1	26	46	196
2017	TR-04	11	41	29	15	4	0	0	52	18	27
2014	TR	6	23	23	25	20	3	0	30	46	590
2014	TR-02	6	23	24	21	22	4	0	31	45	315
2014	TR-03	4	22	25	28	19	3	0	26	48	223
2014	TR-04	7	29	13	35	13	3	0	37	49	38
2011	TR	7	35	22	19	13	4	0	44	33	838
2011	TR-01	14	45	25	11	5	0	0	59	16	57
2011	TR-02	6	39	25	15	11	5	0	47	27	391
2011	TR-03	7	27	22	22	18	4	0	36	42	302
2011	TR-04	7	34	16	29	13	2	0	42	42	56
2011	TR-05	14	48	10	29	0	0	0	62	29	21
2008	TR	12	31	21	20	11	6	0	45	33	684
2008	TR-01	24	33	16	11	4	13	0	66	17	103
2008	TR-02	9	33	19	20	14	5	0	44	35	270
2008	TR-03	9	26	24	24	12	4	0	37	38	247
2008	TR-04	10	41	22	27	0	0	0	51	27	41
2008	TR-05	12	44	17	19	8	0	0	56	27	16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	70	18	4	1	1	7	1	95	1	518
2019	TR-02	70	17	4	1	1	8	0	95	2	255
2019	TR-03	68	19	3	1	0	8	1	96	1	196
2019	TR-04	64	27	9	0	0	0	0	91	0	34

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	18	48	17	10	4	3	0	68	14	519
2019	TR-02	18	44	17	12	4	5	0	66	17	255
2019	TR-03	14	51	21	8	4	2	0	66	12	196
2019	TR-04	26	54	12	3	6	0	0	79	9	34
2018	TR	14	45	22	11	4	4	0	61	16	462
2018	TR-02	14	45	21	10	7	3	0	61	18	212
2018	TR-03	12	43	25	13	3	4	0	57	17	188
2018	TR-04	23	54	9	6	3	6	0	82	9	35
2017	TR	12	37	27	15	5	4	0	51	21	493
2017	TR-02	14	39	23	13	7	4	0	55	21	257
2017	TR-03	10	31	32	19	4	4	0	43	24	197
2017	TR-04	11	50	31	8	0	0	0	62	8	26
2014	TR	10	37	23	16	10	4	0	49	27	590
2014	TR-02	12	38	21	17	9	3	0	51	27	315
2014	TR-03	8	33	27	16	11	6	0	43	29	223
2014	TR-04	10	42	21	13	11	3	0	54	25	38
2011	TR	16	42	20	13	4	4	0	61	18	840
2011	TR-01	18	44	21	9	4	4	2	65	13	57
2011	TR-02	17	43	20	11	3	6	0	64	15	391
2011	TR-03	14	39	20	18	6	3	0	55	24	304
2011	TR-04	14	45	25	13	2	2	0	60	15	56
2011	TR-05	29	43	10	10	5	0	5	75	15	21

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	5	23	24	25	14	8	0	31	43	513
2019	TR-02	6	22	24	22	16	10	0	31	42	250
2019	TR-03	5	22	24	29	15	5	1	28	47	195
2019	TR-04	8	30	30	21	9	3	0	39	31	34

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	17	45	14	15	6	2	1	64	21	518
2019	TR-02	14	46	14	15	8	0	2	61	24	255
2019	TR-03	17	43	17	14	4	5	0	63	19	196
2019	TR-04	42	46	3	6	3	0	0	88	9	33
2018	TR	15	46	12	15	7	5	1	64	23	463
2018	TR-02	11	46	10	18	9	5	0	60	29	213
2018	TR-03	13	46	16	14	7	4	1	62	22	187
2018	TR-04	38	42	9	9	0	3	0	82	9	35
2017	TR	15	41	14	18	7	5	1	59	26	493
2017	TR-02	12	44	14	17	7	5	2	59	26	258
2017	TR-03	15	36	15	20	7	6	1	55	29	196
2017	TR-04	31	47	15	8	0	0	0	77	8	26
2014	TR	23	47	11	11	4	5	1	73	15	590
2014	TR-02	22	47	11	10	4	6	1	73	15	315
2014	TR-03	21	46	12	12	4	4	0	70	17	223
2014	TR-04	34	53	5	8	0	0	0	87	8	38
2011	TR	29	39	10	11	5	5	0	72	17	839
2011	TR-01	26	51	9	9	2	3	0	80	11	57
2011	TR-02	27	39	11	13	4	6	0	70	18	391
2011	TR-03	27	39	10	11	7	5	0	71	19	303
2011	TR-04	37	39	9	5	5	4	0	80	11	56
2011	TR-05	71	19	5	0	0	5	0	95	0	21
2008	TR	27	38	10	13	6	4	1	69	20	683
2008	TR-01	27	46	12	10	2	3	1	76	12	103
2008	TR-02	22	37	12	16	7	4	1	63	24	270
2008	TR-03	27	37	10	13	7	6	0	68	21	246
2008	TR-04	51	39	6	2	2	0	0	90	5	41
2008	TR-05	50	36	0	14	0	0	0	86	14	16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	17	40	26	6	5	5	0	60	12	515
2019	TR-02	16	42	26	4	6	6	0	61	11	252
2019	TR-03	16	37	29	9	5	4	0	55	15	195
2019	TR-04	26	48	15	3	3	3	3	78	6	34
2018	TR	11	41	29	9	4	6	0	55	14	462
2018	TR-02	10	37	30	9	6	8	0	51	16	212
2018	TR-03	8	44	28	10	4	5	0	55	15	187
2018	TR-04	20	51	14	9	0	6	0	75	9	35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	13	32	22	8	6	17	2	56	18	515
2019	TR-02	13	31	21	8	7	18	2	56	18	252
2019	TR-03	13	34	21	9	6	17	1	58	17	195
2019	TR-04	21	23	18	15	9	9	6	51	28	34
2018	TR	12	33	18	12	7	17	2	55	23	463
2018	TR-02	10	33	18	8	8	21	2	55	21	213
2018	TR-03	13	35	17	16	6	13	0	54	26	187
2018	TR-04	20	25	17	12	6	14	6	57	22	35
2017	TR	12	27	18	13	8	21	2	50	27	493
2017	TR-02	10	24	21	13	8	22	2	45	28	257
2017	TR-03	12	30	16	13	9	21	1	53	27	197
2017	TR-04	19	38	19	8	4	8	4	65	14	26
2014	TR	12	30	18	12	8	19	2	53	25	590
2014	TR-02	11	31	15	12	7	22	1	55	25	315
2014	TR-03	12	30	21	11	10	16	0	50	25	223
2014	TR-04	13	34	13	13	8	11	8	58	26	38
2011	TR	16	30	15	10	6	20	3	59	21	837
2011	TR-01	25	28	11	7	1	25	3	74	12	57
2011	TR-02	14	29	16	10	5	23	2	59	20	389
2011	TR-03	15	32	15	13	7	18	1	57	25	304
2011	TR-04	18	31	20	7	7	7	9	59	17	55
2011	TR-05	38	29	14	0	0	5	14	82	0	21

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	14	33	24	16	9	4	1	49	26	516
2019	TR-02	13	32	22	15	12	4	1	48	28	252
2019	TR-03	11	35	25	17	9	3	1	48	27	196
2019	TR-04	27	33	23	15	3	0	0	59	18	34
2018	TR	7	31	27	19	11	5	0	40	31	466
2018	TR-02	6	27	25	20	15	7	0	35	38	214
2018	TR-03	5	32	33	19	8	3	0	38	28	189
2018	TR-04	17	45	20	14	0	3	0	64	15	35
2017	TR	10	31	23	22	9	4	1	43	32	494
2017	TR-02	10	30	23	22	10	4	2	43	33	258
2017	TR-03	8	29	26	23	8	6	1	39	33	196
2017	TR-04	22	49	18	11	0	0	0	71	11	27
2014	TR	8	26	20	28	15	2	1	35	44	590
2014	TR-02	7	27	18	29	16	3	1	34	46	315
2014	TR-03	8	24	23	26	17	1	1	33	43	223
2014	TR-04	13	26	19	35	8	0	0	39	42	38
2011	TR	13	29	18	24	12	2	0	44	38	840
2011	TR-01	26	30	26	11	5	2	0	57	16	57
2011	TR-02	11	29	17	25	15	2	0	42	41	391
2011	TR-03	11	27	20	27	12	1	1	39	41	304
2011	TR-04	16	39	18	20	4	4	0	57	24	56
2011	TR-05	33	43	5	14	5	0	0	76	19	21
2008	TR	20	40	18	13	5	3	0	62	18	683
2008	TR-01	35	47	10	2	3	4	0	85	5	103
2008	TR-02	18	35	21	16	6	3	1	56	22	269
2008	TR-03	18	41	18	14	6	3	0	61	20	247
2008	TR-04	17	46	19	18	0	0	0	63	18	41
2008	TR-05	19	45	30	6	0	0	0	64	6	16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	12	30	18	16	13	5	6	47	33	519
2019	TR-02	9	30	17	14	16	7	7	45	35	255
2019	TR-03	12	27	20	19	13	3	6	42	36	196
2019	TR-04	30	36	14	12	3	3	3	70	16	34
2018	TR	11	30	17	18	14	4	6	45	36	464
2018	TR-02	8	34	14	17	17	4	5	46	38	214
2018	TR-03	7	27	21	22	12	5	6	38	38	188
2018	TR-04	32	26	26	9	6	0	0	59	15	34
2017	TR	12	31	15	19	11	4	8	49	34	495
2017	TR-02	10	31	15	20	11	4	9	46	36	258
2017	TR-03	12	28	16	19	11	5	9	46	35	197
2017	TR-04	29	37	18	12	0	0	4	69	12	27
2014	TR	10	25	18	20	20	2	6	38	43	590
2014	TR-02	10	25	16	20	21	3	5	39	44	315
2014	TR-03	7	24	20	19	20	2	8	35	43	223
2014	TR-04	13	29	12	19	21	5	0	45	42	38
2011	TR	15	33	19	14	11	2	5	53	27	837
2011	TR-01	30	41	19	0	2	5	4	77	2	57
2011	TR-02	15	33	21	17	8	2	4	52	26	391
2011	TR-03	10	29	19	16	16	1	9	43	35	301
2011	TR-04	20	52	14	9	2	2	2	74	11	56
2011	TR-05	43	33	10	10	5	0	0	76	14	21
2008	TR	26	35	13	11	10	2	3	64	22	683
2008	TR-01	38	37	11	3	6	4	1	79	9	102
2008	TR-02	27	32	16	12	7	3	3	62	21	270
2008	TR-03	19	35	12	13	16	0	5	57	30	247
2008	TR-04	31	51	7	6	5	0	0	82	10	41
2008	TR-05	31	36	0	19	6	0	8	73	27	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	47	20	11	6	4	1	10	76	11	519
2019	TR-02	45	18	12	8	4	2	11	72	14	255
2019	TR-03	50	19	10	4	4	1	12	80	9	196
2019	TR-04	43	39	9	6	3	0	0	82	9	34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	65	5	2	2	1	1	24	93	4	517
2019	TR-02	62	4	3	2	2	2	26	91	5	254
2019	TR-03	64	5	1	3	1	0	27	94	5	196
2019	TR-04	79	6	6	0	3	0	6	90	3	33

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	46	22	13	6	3	2	9	76	10	517
2019	TR-02	43	20	13	6	6	2	10	73	13	254
2019	TR-03	44	23	14	7	1	1	10	75	9	196
2019	TR-04	60	25	9	3	0	0	3	87	3	33

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	46	19	13	6	3	2	10	74	11	518
2019	TR-02	45	16	14	7	5	3	10	70	14	255
2019	TR-03	44	21	12	7	3	2	11	75	12	196
2019	TR-04	57	25	12	3	0	0	3	84	3	33

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	48	11	11	7	8	3	11	69	18	517
2019	TR-02	44	12	11	8	9	4	12	67	20	254
2019	TR-03	50	10	10	8	6	3	13	72	16	196
2019	TR-04	55	18	9	2	15	0	0	74	17	33

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	81	4	1	0	0	1	12	99	1	518
2019	TR-02	80	4	0	0	0	2	14	100	0	255
2019	TR-03	81	4	0	0	1	1	13	99	1	196
2019	TR-04	86	6	6	2	0	0	0	92	2	33

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	81	3	2	1	2	1	10	95	4	515
2019	TR-02	77	5	1	2	2	1	12	94	5	253
2019	TR-03	82	2	2	2	2	0	11	95	3	196
2019	TR-04	94	0	3	0	0	3	0	97	0	33

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	76	4	2	2	1	1	14	95	3	509
2019	TR-02	71	6	2	2	2	2	17	94	4	252
2019	TR-03	78	4	2	2	0	1	15	96	2	191
2019	TR-04	94	3	0	3	0	0	0	97	3	33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	6	25	26	19	11	13	1	36	34	518
2019	TR-02	6	23	24	17	11	18	1	35	36	254
2019	TR-03	5	24	29	22	12	8	1	32	37	196
2019	TR-04	14	33	33	12	3	6	0	49	16	34
2018	TR	6	25	25	20	12	11	1	35	37	464
2018	TR-02	5	25	26	16	15	12	0	35	35	213
2018	TR-03	2	23	27	26	11	11	1	29	42	188
2018	TR-04	17	39	12	23	9	0	0	57	32	35
2017	TR	5	21	23	21	14	16	1	31	42	494
2017	TR-02	3	16	25	21	14	20	2	25	44	257
2017	TR-03	5	23	21	21	17	13	0	31	44	197
2017	TR-04	7	40	29	19	0	4	0	50	20	27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	16	39	21	11	5	8	0	60	17	514
2019	TR-02	16	38	22	9	5	10	1	60	16	252
2019	TR-03	12	41	20	14	5	8	0	57	21	195
2019	TR-04	30	40	25	3	3	0	0	69	6	33
2018	TR	20	42	18	8	3	8	0	68	12	466
2018	TR-02	18	43	18	7	5	8	0	68	13	215
2018	TR-03	19	40	19	11	2	9	0	65	15	189
2018	TR-04	30	49	15	0	0	6	0	84	0	34
2017	TR	18	41	19	8	2	12	1	67	12	495
2017	TR-02	19	40	20	6	2	12	1	68	9	258
2017	TR-03	13	40	20	11	2	14	1	62	15	197
2017	TR-04	22	63	7	7	0	0	0	85	7	27
2014	TR	23	39	17	8	2	9	0	69	12	589
2014	TR-02	26	38	16	8	2	10	0	71	11	314
2014	TR-03	18	41	21	9	3	9	0	64	13	223
2014	TR-04	32	37	15	13	0	3	0	71	14	38
2011	TR	21	40	18	9	5	7	0	66	15	838
2011	TR-01	39	40	12	4	2	4	0	82	5	57
2011	TR-02	23	39	17	10	4	7	0	67	15	390
2011	TR-03	14	39	21	10	7	8	1	58	19	303
2011	TR-04	23	56	13	2	4	4	0	81	6	56
2011	TR-05	38	48	10	5	0	0	0	86	5	21

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	25	39	18	3	2	11	1	73	6	515
2019	TR-02	27	37	17	4	3	11	0	73	8	255
2019	TR-03	21	43	18	3	1	12	1	74	5	194
2019	TR-04	37	35	19	3	3	0	3	74	7	32
2018	TR	22	38	17	3	2	17	1	73	6	467
2018	TR-02	20	41	15	4	2	17	1	75	7	215
2018	TR-03	18	38	19	3	2	20	1	71	6	189
2018	TR-04	35	34	23	3	0	6	0	72	3	35
2017	TR	18	33	18	5	1	23	2	68	8	495
2017	TR-02	18	31	15	4	2	27	3	70	8	258
2017	TR-03	16	35	20	7	1	21	1	65	10	197
2017	TR-04	22	41	26	4	0	7	0	68	4	27
2014	TR	26	38	13	3	1	17	2	79	5	590
2014	TR-02	31	34	11	3	2	17	3	81	6	315
2014	TR-03	18	41	17	3	1	19	0	74	5	223
2014	TR-04	28	48	13	0	0	8	3	85	0	38

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	36	41	13	7	4	0	0	77	10	517
2019	TR-02	38	39	11	7	4	0	1	78	11	254
2019	TR-03	28	44	17	7	4	1	0	72	11	196
2019	TR-04	48	37	9	6	0	0	0	85	6	33
2018	TR	28	46	14	8	3	0	0	74	11	467
2018	TR-02	28	48	12	8	4	0	0	76	13	215
2018	TR-03	25	44	18	8	4	1	0	70	12	189
2018	TR-04	35	48	9	9	0	0	0	83	9	35
2017	TR	23	45	15	13	4	1	0	68	17	495
2017	TR-02	24	44	16	11	3	1	0	69	15	258
2017	TR-03	18	45	14	16	6	1	0	64	22	197
2017	TR-04	37	51	8	4	0	0	0	88	4	27
2014	TR	30	41	16	8	4	1	0	72	12	588
2014	TR-02	34	39	15	9	4	0	0	73	12	315
2014	TR-03	23	42	20	8	5	1	0	67	13	221
2014	TR-04	42	45	5	5	3	0	0	87	8	38
2011	TR	29	40	16	9	4	1	0	70	13	838
2011	TR-01	47	40	9	2	0	2	0	89	2	57
2011	TR-02	31	39	16	10	3	1	0	70	13	391
2011	TR-03	20	40	20	12	7	1	1	61	19	302
2011	TR-04	34	57	5	2	0	2	0	93	2	56
2011	TR-05	62	29	10	0	0	0	0	90	0	21
2008	TR	27	42	13	11	6	0	0	69	17	684
2008	TR-01	49	37	9	4	1	0	1	86	5	103
2008	TR-02	22	43	13	15	7	0	1	65	22	270
2008	TR-03	23	39	17	13	8	0	0	62	21	247
2008	TR-04	29	59	7	5	0	0	0	88	5	41
2008	TR-05	31	55	6	8	0	0	0	86	8	16

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	19	31	22	15	10	2	0	51	26	518
2019	TR-02	20	32	21	14	11	2	0	53	25	255
2019	TR-03	14	32	23	18	10	3	0	47	29	196
2019	TR-04	33	21	34	6	6	0	0	54	12	33
2018	TR	15	29	29	15	11	2	0	44	26	465
2018	TR-02	17	31	26	13	12	1	0	48	25	215
2018	TR-03	10	28	31	18	11	2	0	39	29	187
2018	TR-04	26	22	29	14	6	3	0	49	21	35
2017	TR	8	26	29	22	12	2	0	35	35	495
2017	TR-02	9	25	30	20	13	3	1	35	34	258
2017	TR-03	6	28	27	24	13	2	0	35	37	197
2017	TR-04	18	26	26	29	0	0	0	45	29	27
2014	TR	12	32	26	18	11	1	0	45	29	590
2014	TR-02	15	31	25	15	12	2	0	47	28	315
2014	TR-03	9	33	26	22	9	1	0	43	31	223
2014	TR-04	4	32	29	21	13	0	0	36	35	38
2011	TR	17	34	25	15	7	2	0	52	22	837
2011	TR-01	39	34	23	2	2	0	0	73	4	56
2011	TR-02	17	38	20	16	7	2	0	56	23	390
2011	TR-03	12	29	31	18	9	2	0	42	27	303
2011	TR-04	14	36	36	11	4	0	0	50	14	56
2011	TR-05	43	38	14	0	5	0	0	81	5	21

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	20	33	24	15	8	0	0	53	23	515
2019	TR-02	21	32	22	16	9	0	1	53	25	253
2019	TR-03	15	34	27	15	8	1	0	50	24	195
2019	TR-04	30	34	25	6	6	0	0	63	12	33
2018	TR	13	33	29	15	9	1	0	46	25	466
2018	TR-02	14	33	28	13	12	0	0	47	24	214
2018	TR-03	9	32	31	18	9	1	0	42	27	189
2018	TR-04	23	31	26	17	3	0	0	54	20	35
2017	TR	8	29	26	23	12	1	0	38	36	494
2017	TR-02	9	29	27	21	13	2	0	38	35	257
2017	TR-03	6	30	24	26	13	1	0	36	40	197
2017	TR-04	22	23	29	26	0	0	0	45	26	27
2014	TR	12	32	26	19	10	1	0	45	29	590
2014	TR-02	14	31	26	18	10	1	0	46	28	315
2014	TR-03	7	35	26	20	10	1	0	42	31	223
2014	TR-04	10	32	27	21	8	3	0	43	30	38
2011	TR	16	36	24	16	7	1	0	53	24	836
2011	TR-01	28	42	23	5	2	0	0	70	7	57
2011	TR-02	16	38	21	16	7	2	0	55	24	390
2011	TR-03	11	31	28	21	9	0	0	42	30	301
2011	TR-04	10	48	32	7	2	0	0	59	9	56
2011	TR-05	43	43	10	0	5	0	0	86	5	21
2008	TR	20	39	19	16	5	0	0	60	21	684
2008	TR-01	34	40	19	7	0	0	0	74	7	103
2008	TR-02	18	37	20	17	7	0	0	55	25	270
2008	TR-03	16	38	19	22	5	0	0	53	28	247
2008	TR-04	24	51	20	5	0	0	0	75	5	41
2008	TR-05	19	69	12	0	0	0	0	88	0	16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	21	24	16	15	10	10	3	52	29	517
2019	TR-02	22	22	16	13	14	11	2	50	31	254
2019	TR-03	19	27	17	16	7	10	4	54	27	196
2019	TR-04	25	33	6	25	6	6	0	61	33	33
2018	TR	16	23	22	14	11	7	6	46	29	465
2018	TR-02	17	23	22	14	13	7	5	45	31	214
2018	TR-03	14	25	24	13	9	7	9	46	26	188
2018	TR-04	29	22	14	14	12	3	6	56	28	35
2017	TR	14	20	19	18	14	9	5	40	38	494
2017	TR-02	16	17	21	17	12	12	5	40	35	257
2017	TR-03	10	22	18	20	16	8	7	37	42	197
2017	TR-04	26	15	18	26	12	0	4	42	39	27
2014	TR	14	22	17	18	12	12	6	44	35	590
2014	TR-02	15	22	18	15	14	11	4	44	35	315
2014	TR-03	12	23	16	18	8	14	9	46	33	223
2014	TR-04	11	19	12	37	16	3	3	31	56	38
2011	TR	19	24	18	14	10	10	5	50	29	839
2011	TR-01	28	25	18	14	4	11	2	60	20	57
2011	TR-02	19	23	18	14	11	11	4	50	29	391
2011	TR-03	14	25	19	15	10	9	8	47	30	303
2011	TR-04	19	18	22	22	7	7	5	43	33	56
2011	TR-05	43	24	10	10	10	5	0	70	20	21
2008	TR	24	28	16	13	7	9	4	59	22	683
2008	TR-01	34	25	12	9	6	14	1	69	17	103
2008	TR-02	23	25	16	13	8	10	6	57	25	270
2008	TR-03	19	31	18	15	7	7	4	56	24	247
2008	TR-04	36	30	19	10	5	0	0	66	15	41
2008	TR-05	28	53	7	7	0	5	0	86	7	15

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	TR	11	66	24	518
2019	TR-02	10	67	23	254
2019	TR-03	11	68	21	196
2019	TR-04	6	52	42	34
2018	TR	9	65	25	467
2018	TR-02	7	68	25	215
2018	TR-03	9	66	25	190
2018	TR-04	6	64	30	34
2017	TR	10	64	26	495
2017	TR-02	7	68	25	258
2017	TR-03	11	64	25	197
2017	TR-04	29	37	34	27
2014	TR	12	61	27	589
2014	TR-02	8	64	28	315
2014	TR-03	12	62	26	222
2014	TR-04	40	36	24	38
2011	TR	13	61	25	841
2011	TR-01	18	60	23	57
2011	TR-02	10	65	25	392
2011	TR-03	16	58	26	304
2011	TR-04	14	59	27	56
2011	TR-05	5	57	38	21

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	TR	49	9	27	13	0	2	55
2019	TR-02	44	8	24	24	0	0	25
2019	TR-03	60	5	27	5	0	5	22
2018	TR	43	14	32	9	0	2	42
2018	TR-02	43	0	43	14	0	0	14
2018	TR-03	47	18	18	12	0	6	17
2017	TR	41	12	37	6	0	4	51
2017	TR-02	35	12	35	6	0	12	17
2017	TR-03	48	0	43	9	0	0	21
2014	TR	42	7	30	14	9999	7	71
2014	TR-02	28	4	20	32	9999	15	25
2014	TR-03	70	7	22	0	9999	0	27
2014	TR-04	20	7	60	13	9999	0	15
2011	TR	32	13	25	19	9999	11	112
2011	TR-01	0	10	10	20	9999	60	10
2011	TR-02	5	25	25	35	9999	10	40
2011	TR-03	64	6	20	4	9999	6	49

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	26	59	9	5	1	0	85	6	518
2019	TR-02	23	60	10	5	2	0	83	7	254
2019	TR-03	24	62	9	4	0	1	86	5	196
2019	TR-04	46	45	6	0	3	0	91	3	34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	57	33	5	1	1	3	1	93	2	517
2019	TR-02	53	36	4	0	1	4	1	94	1	253
2019	TR-03	59	32	6	3	0	2	0	92	3	196
2019	TR-04	70	27	3	0	0	0	0	97	0	34

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	5	95	518
2019	TR-02	5	95	255
2019	TR-03	5	95	196
2018	TR	4	96	466
2018	TR-02	4	96	213
2018	TR-03	5	95	190
2018	TR-05	0	100	13

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	73	27	26
2018	TR	53	47	19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	35	65	26
2019	TR-02	42	58	12
2018	TR	32	68	19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	TR	100	26
2019	TR-02	100	12
2019	TR-03	100	10
2018	TR	100	19
2018	TR-03	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	TR	100	26
2019	TR-02	100	12
2019	TR-03	100	10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	27	73	26

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	38	62	26
2019	TR-02	58	42	12
2018	TR	37	63	19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	23	77	26
2018	TR	42	58	19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	19	81	26

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	65	35	26
2019	TR-02	58	42	12
2018	TR	26	74	19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	27	73	26
2018	TR	32	68	19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	TR	100	26
2019	TR-02	100	12
2019	TR-03	100	10
2018	TR	100	19
2018	TR-03	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	31	69	26
2018	TR	32	68	19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	68	32	25
2019	TR-02	58	42	12
2018	TR	47	53	19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	48	52	25
2019	TR-02	58	42	12
2018	TR	0	100	19
2018	TR-03	0	100	10

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	TR	100	25
2019	TR-02	100	12
2019	TR-03	100	10

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	20	80	25

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	TR	100	25
2019	TR-02	100	12
2019	TR-03	100	10
2018	TR	100	19
2018	TR-03	100	10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	24	76	25

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	24	76	25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	28	72	25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	28	72	25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	24	76	25
2018	TR	37	63	19

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	32	68	25
2019	TR-02	42	58	12
2018	TR	53	47	19
2018	TR-03	50	50	10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	TR	100	25
2019	TR-02	100	12
2019	TR-03	100	10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	28	72	25
2019	TR-02	42	58	12
2018	TR	74	26	19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	4	96	518
2019	TR-01	0	100	15
2019	TR-02	4	96	255
2019	TR-03	4	96	196

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	10	12	3	2	50	14	50	16	518
2019	TR-02	7	9	12	2	3	50	18	49	15	254
2019	TR-03	5	9	14	3	2	56	11	42	15	196
2019	TR-04	26	18	15	9	0	24	9	65	13	34
2018	TR	5	10	14	5	3	56	8	41	21	466
2018	TR-02	2	10	12	3	3	61	9	40	20	214
2018	TR-03	4	8	14	6	3	57	7	34	26	189
2018	TR-04	19	23	17	3	0	32	6	68	5	35
2017	TR	5	9	12	3	4	54	13	45	19	494
2017	TR-02	3	9	9	2	3	60	14	46	19	257
2017	TR-03	4	8	16	4	5	52	12	33	23	197
2017	TR-04	26	33	11	0	0	26	4	84	0	27
2014	TR	4	12	13	5	2	52	11	45	20	590
2014	TR-02	3	9	9	5	3	58	13	42	26	315
2014	TR-03	4	13	16	6	3	48	9	42	21	223
2014	TR-04	4	35	27	0	0	35	0	59	0	38

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	19	34	15	4	2	26	1	72	8	519
2019	TR-02	18	34	16	4	2	25	1	70	9	255
2019	TR-03	16	34	16	2	1	29	1	72	5	196
2019	TR-04	41	18	18	9	3	12	0	66	14	34
2018	TR	13	32	17	5	2	30	1	64	11	467
2018	TR-02	9	33	14	4	2	35	2	67	10	214
2018	TR-03	11	31	22	5	3	29	0	58	10	190
2018	TR-04	36	32	9	6	0	17	0	83	7	35
2017	TR	12	28	16	5	3	33	3	62	13	495
2017	TR-02	12	27	14	4	2	37	3	66	10	258
2017	TR-03	9	28	19	6	5	30	3	55	17	197
2017	TR-04	26	45	15	0	0	15	0	83	0	27
2014	TR	12	30	16	5	2	32	1	64	11	589
2014	TR-02	12	28	15	5	2	36	2	65	11	315
2014	TR-03	10	30	18	7	3	31	1	59	15	222
2014	TR-04	19	52	16	0	0	13	0	82	0	38
2011	TR	20	35	16	5	2	21	1	71	9	838
2011	TR-01	32	31	14	4	0	18	2	78	4	57
2011	TR-02	19	34	16	6	2	24	0	69	10	390
2011	TR-03	14	36	17	5	4	24	1	67	11	303
2011	TR-04	28	52	9	0	2	9	0	88	2	56
2011	TR-05	67	24	10	0	0	0	0	90	0	21

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	3	97	518
2019	TR-01	0	100	15
2019	TR-02	3	97	255
2019	TR-03	3	97	195
2018	TR	2	98	466
2018	TR-02	3	97	214
2018	TR-04	0	100	34
2018	TR-05	0	100	13

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	42	58	17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	17

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	17

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	34	66	17

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	30	70	17

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	36	64	17

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	17

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	17

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	17

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	37	63	16

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	57	43	16

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	44	56	16

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	0	100	16

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	62	38	16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	3	97	519
2019	TR-01	0	100	15
2019	TR-02	3	97	255

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	9	10	12	1	2	54	12	58	7	518
2019	TR-02	6	9	12	1	2	54	16	50	9	255
2019	TR-03	8	9	13	1	1	59	8	53	8	196
2019	TR-04	33	18	9	0	0	34	6	85	0	33
2018	TR	5	9	15	2	1	60	7	44	11	466
2018	TR-02	4	8	14	1	1	64	7	41	10	214
2018	TR-03	4	8	16	3	1	62	6	37	12	190
2018	TR-04	16	23	14	3	0	35	9	69	5	35
2017	TR	5	10	12	2	2	60	10	49	11	495
2017	TR-02	4	11	8	2	2	63	11	58	12	258
2017	TR-03	3	6	17	2	2	60	10	31	12	197
2017	TR-04	15	26	11	0	0	37	11	79	0	27
2014	TR	6	12	13	2	1	57	10	52	9	590
2014	TR-02	5	8	9	1	2	62	12	53	11	315
2014	TR-03	4	14	14	4	0	56	8	50	11	223
2014	TR-04	10	19	29	0	0	40	3	49	0	38

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	21	32	15	2	2	28	1	73	5	519
2019	TR-02	18	33	15	2	2	29	1	74	6	255
2019	TR-03	19	31	17	2	1	29	1	70	5	196
2019	TR-04	46	18	18	3	0	15	0	76	3	34
2018	TR	12	31	18	3	1	33	0	66	7	467
2018	TR-02	11	33	15	2	2	36	1	69	7	215
2018	TR-03	11	31	21	4	1	31	0	62	8	190
2018	TR-04	23	36	12	0	3	27	0	80	4	34
2017	TR	13	29	16	2	2	36	2	68	6	494
2017	TR-02	14	30	14	2	2	36	2	72	6	258
2017	TR-03	9	27	19	3	2	39	2	60	8	196
2017	TR-04	29	37	11	0	0	22	0	86	0	27
2014	TR	14	33	14	2	1	34	1	74	5	590
2014	TR-02	15	30	13	1	2	36	2	74	5	315
2014	TR-03	10	34	15	4	0	36	0	70	6	223
2014	TR-04	21	50	13	0	0	16	0	84	0	38
2011	TR	27	36	11	3	1	21	1	81	5	839
2011	TR-01	40	37	8	2	0	11	2	88	2	57
2011	TR-02	28	33	11	3	1	24	0	81	5	390
2011	TR-03	20	37	13	4	2	23	1	75	8	304
2011	TR-04	35	52	2	2	0	9	0	96	2	56
2011	TR-05	57	38	0	0	0	5	0	100	0	21

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	19	27	26	12	14	2	47	27	519
2019	TR-02	21	29	23	11	13	2	51	25	255
2019	TR-03	18	28	29	12	12	2	46	24	196
2019	TR-04	20	15	21	15	30	0	35	45	34
2018	TR	13	24	26	17	19	1	37	36	468
2018	TR-02	14	27	29	13	16	1	42	30	215
2018	TR-03	11	24	26	17	20	2	36	37	190
2018	TR-04	20	16	6	26	32	0	36	58	35
2017	TR	13	26	20	17	21	2	40	39	494
2017	TR-02	15	29	19	18	17	2	45	36	258
2017	TR-03	13	23	23	15	22	3	37	39	197
2017	TR-04	7	15	11	22	44	0	23	66	27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	20	31	22	19	0	28	42	516
2019	TR-02	8	23	32	15	21	0	32	36	254
2019	TR-03	7	16	27	30	20	0	23	50	195
2019	TR-04	6	21	36	18	18	0	28	37	33
2018	TR	6	16	27	27	23	1	23	50	466
2018	TR-02	7	17	29	24	21	1	24	46	214
2018	TR-03	6	16	24	29	24	1	22	54	189
2018	TR-04	8	12	29	20	32	0	19	52	35
2017	TR	6	15	30	21	26	1	22	48	494
2017	TR-02	5	17	34	21	22	0	23	43	257
2017	TR-03	7	13	26	22	31	2	20	54	197
2017	TR-04	12	15	22	18	33	0	26	51	27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	10	20	28	19	22	1	30	42	517
2019	TR-02	6	25	32	14	23	0	31	37	255
2019	TR-03	10	18	23	22	23	3	29	47	196
2019	TR-04	25	5	21	21	28	0	30	49	33
2018	TR	7	19	26	21	24	3	27	46	465
2018	TR-02	8	21	27	20	23	0	30	43	215
2018	TR-03	6	17	24	23	24	6	25	50	187
2018	TR-04	2	23	23	17	32	3	26	51	35
2017	TR	7	16	26	20	28	3	24	49	494
2017	TR-02	8	19	29	18	25	1	27	43	257
2017	TR-03	5	14	21	22	32	6	21	57	197
2017	TR-04	12	7	29	18	26	7	21	48	27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	11	19	25	22	22	1	1	30	44	514
2019	TR-02	11	22	24	19	21	2	2	34	41	252
2019	TR-03	10	16	24	28	22	0	1	26	50	195
2019	TR-04	8	6	28	18	40	0	0	14	58	33
2018	TR	7	12	21	29	27	2	3	20	58	466
2018	TR-02	9	14	24	26	23	2	2	24	51	214
2018	TR-03	5	12	18	33	28	2	2	17	64	189
2018	TR-04	6	2	23	26	43	0	0	8	69	35
2017	TR	10	13	18	24	33	1	2	23	59	494
2017	TR-02	12	13	19	24	29	1	1	26	55	258
2017	TR-03	6	13	15	22	39	2	3	20	64	196
2017	TR-04	8	7	26	29	29	0	0	15	59	27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	19	22	21	17	17	4	43	36	516
2019	TR-02	20	24	20	12	18	5	47	32	255
2019	TR-03	16	21	23	21	16	3	39	38	195
2019	TR-04	14	21	12	18	28	6	38	49	33
2018	TR	13	20	23	19	19	5	35	41	466
2018	TR-02	14	20	23	18	18	7	36	39	215
2018	TR-03	12	21	24	20	20	3	34	41	189
2018	TR-04	11	9	30	24	24	3	20	49	34
2017	TR	14	17	25	19	21	4	33	42	495
2017	TR-02	17	18	22	20	19	5	36	40	258
2017	TR-03	10	17	29	16	24	4	27	42	197
2017	TR-04	15	15	18	26	26	0	30	51	27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	25	29	23	13	10	0	1	54	23	517
2019	TR-02	25	28	23	12	12	0	0	53	24	255
2019	TR-03	27	28	23	13	9	0	1	55	22	195
2019	TR-04	14	40	18	12	15	0	0	54	28	33
2018	TR	21	24	26	14	14	0	0	45	29	466
2018	TR-02	25	23	26	11	14	0	0	48	25	214
2018	TR-03	19	25	23	17	14	0	1	44	32	189
2018	TR-04	12	20	38	16	14	0	0	32	31	35
2017	TR	21	28	29	11	10	0	0	50	22	493
2017	TR-02	24	27	28	10	10	0	0	52	21	258
2017	TR-03	18	30	29	14	8	1	1	49	22	195
2017	TR-04	15	22	33	4	26	0	0	37	30	27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	22	27	25	14	9	1	1	50	24	515
2019	TR-02	24	28	25	10	10	2	2	53	21	254
2019	TR-03	19	25	26	18	9	1	1	45	28	193
2019	TR-04	26	18	27	24	6	0	0	43	30	34
2018	TR	17	27	29	16	10	1	0	44	27	462
2018	TR-02	22	28	24	15	10	1	0	50	26	212
2018	TR-03	13	25	35	15	11	1	0	38	26	188
2018	TR-04	9	36	29	20	6	0	0	45	26	35
2017	TR	15	26	26	17	11	2	3	43	29	493
2017	TR-02	16	24	27	17	10	3	3	43	28	258
2017	TR-03	12	29	27	16	12	2	3	43	29	195
2017	TR-04	22	26	22	23	7	0	0	48	30	27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	23	29	27	12	7	1	2	53	19	513
2019	TR-02	24	27	26	10	8	2	3	54	19	254
2019	TR-03	19	33	23	17	5	1	1	53	23	192
2019	TR-04	20	31	37	3	9	0	0	51	12	33
2018	TR	18	30	26	16	6	2	2	50	23	463
2018	TR-02	19	32	23	13	8	2	3	54	22	211
2018	TR-03	16	30	30	16	5	1	2	48	22	189
2018	TR-04	12	31	35	17	6	0	0	42	23	35
2017	TR	18	27	25	16	8	2	3	48	25	490
2017	TR-02	22	26	22	15	9	3	3	51	26	256
2017	TR-03	13	29	29	16	6	2	5	45	24	194
2017	TR-04	11	37	26	19	7	0	0	48	26	27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	38	33	18	6	3	1	1	72	9	514
2019	TR-02	39	31	13	9	5	1	3	72	14	255
2019	TR-03	39	34	22	3	2	1	0	73	5	192
2019	TR-04	36	31	28	3	3	0	0	66	6	33
2018	TR	39	28	22	6	3	0	2	68	9	463
2018	TR-02	46	24	18	4	4	0	2	72	9	211
2018	TR-03	33	32	23	7	2	1	2	67	9	189
2018	TR-04	34	29	32	0	6	0	0	62	6	35
2017	TR	33	32	19	8	3	2	4	68	12	493
2017	TR-02	38	31	18	6	3	1	3	72	10	258
2017	TR-03	27	33	19	10	3	3	5	65	14	195
2017	TR-04	29	40	12	11	4	0	4	73	15	27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	36	29	16	10	8	0	1	66	18	514
2019	TR-02	37	27	15	8	11	1	1	65	19	254
2019	TR-03	36	29	18	10	6	0	1	66	17	193
2019	TR-04	26	40	21	12	0	0	0	66	12	33

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	26	33	23	9	7	1	1	60	17	511
2019	TR-02	26	31	22	8	10	1	2	59	19	252
2019	TR-03	22	36	25	10	6	0	1	59	16	192
2019	TR-04	34	30	28	6	3	0	0	63	9	33
2018	TR	26	27	25	12	7	0	2	55	20	464
2018	TR-02	29	27	22	9	9	1	2	58	19	212
2018	TR-03	23	27	30	13	6	0	2	50	19	189
2018	TR-04	25	38	20	14	3	0	0	62	17	35
2017	TR	24	29	22	12	6	1	4	56	20	492
2017	TR-02	26	29	22	12	6	1	4	58	19	258
2017	TR-03	21	30	24	12	6	2	5	55	20	194
2017	TR-04	34	26	18	7	15	0	0	60	22	27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	52	20	14	7	4	0	3	75	11	512
2019	TR-02	53	21	13	6	4	0	3	76	10	254
2019	TR-03	49	20	16	7	4	0	3	72	11	191
2019	TR-04	54	25	15	6	0	0	0	79	6	33
2018	TR	48	24	15	4	6	0	3	74	10	463
2018	TR-02	47	25	13	2	8	1	4	76	10	212
2018	TR-03	49	22	16	4	6	0	2	73	11	188
2018	TR-04	45	29	23	0	3	0	0	74	3	35
2017	TR	50	26	12	6	3	0	3	78	10	494
2017	TR-02	50	25	13	5	3	0	3	78	9	258
2017	TR-03	47	28	12	8	4	0	2	76	12	196
2017	TR-04	52	29	7	4	4	0	4	85	8	27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	73	8	4	1	1	1	11	92	3	509
2019	TR-02	69	10	3	2	2	1	13	92	5	252
2019	TR-03	75	7	5	0	1	2	10	93	1	191
2019	TR-04	82	6	6	3	0	0	3	91	3	33
2018	TR	70	11	5	2	2	1	10	91	4	463
2018	TR-02	70	10	3	2	2	1	11	92	4	212
2018	TR-03	69	13	5	2	2	1	8	90	4	189
2018	TR-04	82	9	3	0	0	0	6	97	0	34

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	83	6	3	1	2	0	4	93	3	515
2019	TR-02	82	5	3	2	2	1	6	94	3	253
2019	TR-03	85	7	3	1	1	0	3	94	2	196
2019	TR-04	82	12	3	0	3	0	0	94	3	33
2018	TR	78	7	4	2	2	1	7	92	4	462
2018	TR-02	79	7	1	1	3	1	8	94	5	211
2018	TR-03	81	6	6	1	1	1	5	92	2	189
2018	TR-04	76	12	6	0	0	3	3	94	0	34
2017	TR	82	7	3	2	1	0	4	94	3	495
2017	TR-02	81	8	3	2	0	0	5	94	3	258
2017	TR-03	84	6	4	1	2	1	4	94	3	197
2017	TR-04	78	15	0	4	0	0	4	96	4	27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	68	19	6	2	2	0	3	91	3	517
2019	TR-02	64	23	4	2	2	0	4	91	4	254
2019	TR-03	72	16	7	2	1	0	2	90	3	196
2019	TR-04	66	18	9	0	3	0	3	87	3	33
2018	TR	67	18	7	3	2	0	3	88	4	466
2018	TR-02	71	18	5	1	2	0	3	92	3	214
2018	TR-03	66	19	8	4	1	1	2	87	5	189
2018	TR-04	64	22	6	9	0	0	0	86	9	35
2017	TR	66	23	6	1	1	0	3	92	2	493
2017	TR-02	65	22	6	2	1	0	4	91	3	258
2017	TR-03	67	25	5	1	1	0	2	93	2	195
2017	TR-04	66	23	7	0	0	0	4	92	0	27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	78	11	5	1	2	0	3	91	4	514
2019	TR-02	79	10	3	2	2	0	4	92	4	251
2019	TR-03	79	10	6	2	1	0	2	91	3	196
2019	TR-04	69	12	6	0	9	0	3	84	9	33
2018	TR	72	15	5	3	2	1	3	90	5	465
2018	TR-02	72	16	5	2	1	1	2	91	4	214
2018	TR-03	74	13	5	2	3	1	2	90	5	189
2018	TR-04	68	23	3	3	3	0	0	91	6	34
2017	TR	72	14	6	3	2	0	3	88	5	494
2017	TR-02	73	16	5	2	1	0	3	92	3	258
2017	TR-03	71	10	8	4	4	1	2	84	8	196
2017	TR-04	66	18	8	0	0	0	7	91	0	27

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	62	5	3	0	0	0	30	95	1	514
2019	TR-02	60	2	0	0	0	0	37	99	0	252
2019	TR-03	68	5	3	1	0	0	23	95	1	196
2019	TR-04	49	22	16	3	3	0	6	76	7	32
2018	TR	58	5	3	1	0	1	32	94	2	463
2018	TR-02	57	1	0	0	0	0	41	99	0	213
2018	TR-03	63	4	4	2	0	1	27	92	2	187
2018	TR-04	45	29	12	3	3	0	9	81	6	35
2017	TR	55	6	2	0	0	0	36	95	1	494
2017	TR-02	53	2	0	0	0	0	45	99	0	258
2017	TR-03	60	7	4	1	0	0	29	94	1	196
2017	TR-04	37	33	11	0	4	0	15	83	4	27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	78	10	3	0	1	0	8	96	1	515
2019	TR-02	78	9	2	0	0	0	11	97	0	253
2019	TR-03	78	10	4	1	1	0	7	94	2	196
2019	TR-04	78	19	3	0	0	0	0	97	0	32
2018	TR	72	14	4	1	0	0	9	95	1	464
2018	TR-02	78	10	1	0	0	0	10	98	1	213
2018	TR-03	70	15	5	1	1	1	7	93	2	189
2018	TR-04	57	26	14	0	3	0	0	83	3	35
2017	TR	74	10	3	2	0	0	11	94	2	494
2017	TR-02	76	9	2	0	0	0	13	98	0	258
2017	TR-03	74	8	5	4	1	0	9	90	5	196
2017	TR-04	52	33	7	0	0	0	7	92	0	27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	80	10	4	3	1	0	2	92	4	516
2019	TR-02	75	12	4	4	2	0	3	89	6	254
2019	TR-03	88	7	2	1	0	0	2	97	1	195
2019	TR-04	91	3	0	0	3	0	3	97	3	33
2018	TR	78	11	4	1	1	1	4	94	2	467
2018	TR-02	78	10	5	1	1	0	5	92	2	215
2018	TR-03	80	11	3	1	1	1	4	96	1	189
2018	TR-04	74	14	6	0	3	0	3	91	3	35
2017	TR	76	12	4	1	1	0	6	93	2	495
2017	TR-02	72	14	5	1	1	0	7	92	3	258
2017	TR-03	80	12	3	0	1	0	5	96	1	197
2017	TR-04	85	4	4	4	0	0	4	92	4	27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	48	26	17	4	2	0	2	76	6	516
2019	TR-02	44	29	17	4	2	0	4	76	7	253
2019	TR-03	51	23	19	4	2	0	1	75	5	196
2019	TR-04	55	30	12	0	0	0	3	87	0	33
2018	TR	46	26	17	6	1	1	2	75	8	466
2018	TR-02	48	26	17	5	1	1	2	76	7	215
2018	TR-03	47	25	18	6	2	1	2	73	8	189
2018	TR-04	38	40	11	9	0	0	3	80	9	35
2017	TR	47	30	13	5	3	0	3	79	8	493
2017	TR-02	43	29	15	7	3	0	3	75	10	257
2017	TR-03	49	33	10	3	3	0	3	84	6	196
2017	TR-04	55	26	15	4	0	0	0	81	4	27

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	7	29	40	17	7	36	24	517
2019	TR-02	6	33	38	14	9	39	23	253
2019	TR-03	8	25	42	20	6	33	25	196
2019	TR-04	12	17	33	33	6	29	39	34
2018	TR	5	23	42	19	10	28	29	467
2018	TR-02	5	26	46	11	11	32	22	215
2018	TR-03	6	21	40	23	10	26	34	190
2018	TR-04	6	17	45	29	3	23	32	35
2017	TR	4	20	44	22	10	24	32	495
2017	TR-02	5	22	47	14	12	26	26	258
2017	TR-03	4	18	43	27	8	22	36	197
2017	TR-04	0	15	30	40	15	15	55	27

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	8	21	38	21	11	0	33	29	518
2019	TR-02	10	18	37	21	13	0	35	28	254
2019	TR-03	6	27	34	23	11	0	34	33	196
2019	TR-04	12	18	46	24	0	0	24	30	34
2018	TR	12	22	38	18	9	0	28	34	460
2018	TR-02	11	17	41	21	10	0	31	28	214
2018	TR-03	13	26	34	18	9	0	27	38	186
2018	TR-04	15	21	44	12	9	0	21	36	34
2017	TR	9	23	38	20	9	0	30	32	492
2017	TR-02	9	22	37	21	10	1	32	31	257
2017	TR-03	7	27	36	21	9	0	29	34	195
2017	TR-04	22	15	41	18	4	0	22	37	27

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	22	47	16	7	4	4	0	71	12	519
2019	TR-02	25	45	13	6	6	5	0	74	12	255
2019	TR-03	15	49	18	10	3	4	0	67	14	196
2019	TR-04	36	29	24	9	3	0	0	64	12	34
2018	TR	12	40	20	15	7	5	0	56	24	468
2018	TR-02	14	42	16	13	10	6	0	59	24	215
2018	TR-03	7	42	21	18	5	5	0	52	25	190
2018	TR-04	19	29	26	17	9	0	0	48	26	35
2017	TR	7	33	22	17	12	9	0	44	31	493
2017	TR-02	9	33	20	16	12	10	0	47	31	257
2017	TR-03	4	32	23	20	11	8	1	40	34	197
2017	TR-04	8	31	38	8	8	8	0	42	17	26

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	14	30	21	22	12	1	0	44	34	519
2019	TR-02	16	31	19	20	12	1	0	48	33	255
2019	TR-03	11	29	22	22	14	2	1	41	36	196
2019	TR-04	17	30	21	24	9	0	0	46	33	34
2018	TR	11	27	22	23	15	2	1	40	38	468
2018	TR-02	11	27	22	21	15	2	1	39	38	215
2018	TR-03	9	27	22	25	14	3	0	37	41	190
2018	TR-04	19	23	14	23	20	0	0	42	43	35
2017	TR	7	25	22	27	16	3	0	33	44	495
2017	TR-02	8	26	20	28	15	3	0	35	44	258
2017	TR-03	7	22	24	27	18	3	0	29	46	197
2017	TR-04	4	37	18	26	15	0	0	41	40	27

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	14	86	519
2019	TR-02	15	85	255
2019	TR-03	13	87	196
2019	TR-04	15	85	34
2017	TR	12	88	494
2017	TR-02	14	86	257
2017	TR-03	7	93	197
2014	TR	15	85	588
2014	TR-02	16	84	315
2014	TR-03	16	84	221

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	90	10	71
2019	TR-02	87	13	38
2019	TR-03	96	4	26
2017	TR	87	13	57
2017	TR-02	92	8	37
2017	TR-03	86	14	14
2014	TR	83	17	91
2014	TR-02	82	18	50
2014	TR-03	86	14	36

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	51	35	5	6	3	86	9	63
2019	TR-02	59	28	3	6	3	87	9	32
2019	TR-03	48	36	8	4	3	85	7	25
2017	TR	34	52	10	2	2	86	4	50
2017	TR-02	32	53	12	3	0	85	3	34
2017	TR-03	42	58	0	0	0	100	0	12
2014	TR	69	19	4	8	0	88	8	76
2014	TR-02	71	21	0	7	0	93	7	41
2014	TR-03	65	16	10	10	0	81	10	31

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	32	26	21	11	7	2	1	32	68	518
2019	TR-02	38	25	20	9	5	2	1	39	61	255
2019	TR-03	29	30	19	12	8	2	1	30	70	196
2019	TR-04	21	9	21	25	21	2	0	22	78	33
2018	TR	33	23	21	10	9	2	1	34	66	468
2018	TR-02	40	25	17	9	6	4	0	41	59	215
2018	TR-03	29	26	23	11	9	1	1	30	70	190
2018	TR-04	23	11	32	12	17	3	3	25	75	35
2017	TR	31	23	20	10	8	6	0	34	66	495
2017	TR-02	35	25	18	8	5	8	0	39	61	258
2017	TR-03	29	22	20	11	11	5	1	31	69	197
2017	TR-04	11	12	37	18	22	0	0	11	89	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	52	48	339
2019	TR-02	46	54	150
2019	TR-03	51	49	134
2019	TR-04	71	29	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	TR	39	61	333
2019	TR-02	47	53	148
2019	TR-03	32	68	133
2019	TR-04	29	71	24
2018	TR	23	77	294
2018	TR-02	33	67	118
2018	TR-03	17	83	130
2018	TR-04	23	77	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	4	20	20	23	23	2	9	26	52	334
2019	TR-02	4	21	20	24	19	3	9	29	48	148
2019	TR-03	4	15	20	24	27	1	10	21	57	134
2019	TR-04	4	16	12	20	40	0	8	22	65	25
2018	TR	4	21	14	20	32	1	9	27	58	300
2018	TR-02	6	21	12	22	30	2	7	29	57	121
2018	TR-03	2	21	14	18	32	2	11	27	57	131
2018	TR-04	0	15	16	24	41	0	4	15	68	25
2017	TR	3	18	10	22	32	4	12	25	64	307
2017	TR-02	4	19	10	25	24	5	12	28	59	146
2017	TR-03	2	17	11	17	39	2	13	22	65	127
2017	TR-04	0	9	4	37	37	0	12	10	85	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	3	15	18	23	30	3	8	20	60	332
2019	TR-02	3	18	17	22	25	5	11	25	55	148
2019	TR-03	4	13	21	23	30	2	8	18	58	132
2019	TR-04	0	8	12	24	56	0	0	8	80	25
2018	TR	1	9	11	22	43	2	11	12	75	298
2018	TR-02	2	13	12	23	38	2	13	17	70	120
2018	TR-03	1	6	12	20	44	3	14	8	77	130
2018	TR-04	0	7	12	20	57	4	0	7	80	25
2017	TR	2	7	7	20	45	2	17	11	81	307
2017	TR-02	3	8	8	23	39	3	17	14	77	146
2017	TR-03	2	5	9	15	47	2	20	8	81	127
2017	TR-04	0	5	0	29	58	0	8	5	95	24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	TR	40	14	13	10	7	1	16	65	20	514
2019	TR-02	39	14	13	9	5	1	20	67	17	254
2019	TR-03	43	12	13	12	9	0	11	62	23	196
2019	TR-04	27	18	21	9	15	2	9	50	27	34
2018	TR	36	10	11	11	10	1	20	59	27	468
2018	TR-02	35	9	9	11	12	2	21	58	30	215
2018	TR-03	38	10	9	9	10	0	22	62	26	190
2018	TR-04	28	9	26	20	9	0	9	40	32	35

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - TR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment