2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - TR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 33 48 5 10 4 0 0 81 14 518
2019 TR-02 32 47 4 13 4 0 0 80 16 255
2019 TR-03 30 47 9 9 5 0 0 77 14 195
2019 TR-04 43 54 0 3 0 0 0 97 3 34
2017 TR 25 51 6 14 4 0 0 76 19 495
2017 TR-02 25 49 6 15 5 0 0 75 20 258
2017 TR-03 22 53 6 15 4 0 0 75 19 197
2017 TR-04 34 55 4 4 4 0 0 89 7 27
2014 TR 26 50 5 13 5 0 0 76 18 589
2014 TR-02 28 49 6 12 4 0 0 78 16 315
2014 TR-03 21 52 5 16 6 0 0 73 22 222
2014 TR-04 32 55 0 8 5 0 0 87 13 38
2011 TR 36 47 5 10 2 0 0 83 12 840
2011 TR-01 35 51 5 9 0 0 0 86 9 57
2011 TR-02 37 48 4 8 2 0 0 86 10 392
2011 TR-03 32 47 5 13 3 0 0 79 17 303
2011 TR-04 34 44 4 16 2 0 0 78 18 56
2011 TR-05 71 24 5 0 0 0 0 95 0 21
2008 TR 41 45 5 7 2 0 0 86 9 684
2008 TR-01 32 53 4 9 2 0 0 85 11 103
2008 TR-02 42 42 5 7 3 0 0 84 10 270
2008 TR-03 41 45 4 8 2 0 0 86 10 247
2008 TR-04 47 46 2 5 0 0 0 93 5 41
2008 TR-05 62 30 8 0 0 0 0 92 0 16

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 58 28 6 5 1 0 2 87 7 516
2019 TR-02 57 25 8 8 0 0 2 84 8 253
2019 TR-03 59 29 6 3 2 0 2 89 5 195
2019 TR-04 67 30 0 3 0 0 0 97 3 34
2017 TR 57 27 7 6 1 0 2 85 7 495
2017 TR-02 54 27 9 7 2 0 2 83 8 258
2017 TR-03 60 25 5 7 0 0 3 88 7 197
2017 TR-04 63 29 4 0 4 0 0 93 4 27
2014 TR 55 28 7 5 2 0 4 86 7 589
2014 TR-02 56 26 7 5 2 0 4 85 7 315
2014 TR-03 56 29 5 5 2 0 3 87 7 222
2014 TR-04 50 39 8 0 0 0 3 92 0 38
2011 TR 59 23 5 8 3 0 3 84 11 840
2011 TR-01 55 23 4 11 2 0 7 83 13 57
2011 TR-02 60 20 6 9 3 0 2 82 12 392
2011 TR-03 55 26 4 7 3 0 3 84 11 303
2011 TR-04 61 25 5 4 3 0 2 88 7 56
2011 TR-05 71 24 0 5 0 0 0 95 5 21
2008 TR 61 20 5 8 2 0 4 84 11 684
2008 TR-01 56 22 8 8 1 0 5 83 9 103
2008 TR-02 63 16 4 10 2 0 4 83 13 270
2008 TR-03 61 21 6 8 2 0 2 84 11 247
2008 TR-04 59 29 2 2 2 0 5 92 5 41
2008 TR-05 67 12 6 6 0 8 0 86 7 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 41 38 6 8 4 0 3 82 12 518
2019 TR-02 44 35 6 9 3 0 3 81 12 254
2019 TR-03 39 40 4 8 5 0 4 83 13 196
2019 TR-04 43 42 9 6 0 0 0 85 6 34
2017 TR 42 41 6 6 3 0 2 84 9 495
2017 TR-02 42 39 7 6 3 0 3 83 10 258
2017 TR-03 36 47 6 7 3 0 2 84 10 197
2017 TR-04 60 33 4 4 0 0 0 93 4 27
2014 TR 41 37 6 9 5 0 2 80 14 589
2014 TR-02 43 34 7 9 5 0 3 79 14 315
2014 TR-03 38 39 6 9 5 0 2 79 14 222
2014 TR-04 40 50 0 5 5 0 0 89 11 38
2011 TR 38 40 8 10 4 0 0 78 14 832
2011 TR-01 26 41 11 14 9 0 0 67 23 57
2011 TR-02 38 42 8 8 3 0 0 81 11 387
2011 TR-03 37 39 8 11 4 0 1 77 15 300
2011 TR-04 39 36 2 13 11 0 0 75 23 56
2011 TR-05 86 14 0 0 0 0 0 100 0 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 26 44 13 13 4 0 0 70 17 514
2019 TR-02 21 45 13 14 6 0 0 67 20 251
2019 TR-03 26 45 12 15 2 1 0 71 16 196
2019 TR-04 43 33 15 6 3 0 0 75 9 33
2018 TR 14 50 16 14 5 0 1 64 19 467
2018 TR-02 11 50 17 16 4 0 1 62 21 215
2018 TR-03 14 49 17 12 7 0 1 64 19 189
2018 TR-04 19 52 14 14 0 0 0 71 14 35
2017 TR 20 41 17 15 5 0 1 62 21 494
2017 TR-02 17 43 16 16 7 0 0 61 23 257
2017 TR-03 21 41 18 16 4 0 1 63 19 197
2017 TR-04 34 37 15 11 4 0 0 71 15 27
2014 TR 19 39 14 20 8 0 1 58 28 590
2014 TR-02 20 37 16 18 9 0 0 57 27 315
2014 TR-03 16 40 13 22 8 0 1 57 29 223
2014 TR-04 19 50 11 16 5 0 0 68 21 38
2011 TR 24 36 12 20 7 0 1 60 27 839
2011 TR-01 30 38 12 14 4 0 2 70 18 57
2011 TR-02 20 35 13 23 8 0 1 55 31 390
2011 TR-03 25 35 13 18 7 0 1 61 26 304
2011 TR-04 27 41 11 16 5 0 0 68 22 56
2011 TR-05 43 38 5 14 0 0 0 81 14 21
2008 TR 36 43 9 9 2 0 1 79 12 682
2008 TR-01 56 37 4 3 0 0 0 93 3 103
2008 TR-02 29 43 11 12 3 0 1 73 15 269
2008 TR-03 33 43 9 9 4 0 2 78 13 246
2008 TR-04 36 49 10 5 0 0 0 85 5 41
2008 TR-05 56 44 0 0 0 0 0 100 0 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 41 42 9 6 2 0 0 83 8 514
2019 TR-02 39 43 11 4 3 0 0 82 7 252
2019 TR-03 38 44 9 7 1 1 1 83 8 194
2019 TR-04 58 30 6 6 0 0 0 88 6 34
2017 TR 39 42 10 7 2 0 0 81 9 494
2017 TR-02 39 43 10 5 2 0 0 83 7 258
2017 TR-03 34 42 11 10 2 0 0 77 12 196
2017 TR-04 60 37 4 0 0 0 0 96 0 27
2014 TR 38 41 10 8 2 1 1 80 10 589
2014 TR-02 37 39 11 9 2 0 1 77 11 315
2014 TR-03 36 43 8 8 3 1 0 81 11 222
2014 TR-04 42 47 8 3 0 0 0 89 3 38

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 38 33 13 8 4 1 3 74 12 518
2019 TR-02 40 30 15 7 6 0 2 71 13 254
2019 TR-03 36 37 13 9 2 1 3 76 11 196
2019 TR-04 41 36 9 9 6 0 0 76 15 34
2018 TR 35 38 13 7 6 0 1 73 13 466
2018 TR-02 33 41 13 5 6 0 1 76 11 214
2018 TR-03 37 34 13 7 7 0 1 72 15 189
2018 TR-04 32 32 19 17 0 0 0 64 17 35
2017 TR 27 40 15 10 6 0 2 68 16 494
2017 TR-02 27 38 15 11 5 0 3 68 17 258
2017 TR-03 28 41 16 8 6 1 1 70 14 196
2017 TR-04 26 44 11 12 4 0 4 73 16 27
2014 TR 29 37 15 10 4 1 2 69 15 588
2014 TR-02 31 36 16 9 4 2 3 70 13 315
2014 TR-03 29 39 15 10 5 0 2 70 15 221
2014 TR-04 24 31 16 21 5 0 3 56 27 38
2011 TR 28 40 14 9 5 1 3 70 15 833
2011 TR-01 36 38 12 9 2 2 2 76 11 56
2011 TR-02 27 39 13 10 6 2 3 70 17 389
2011 TR-03 27 41 13 10 6 0 2 70 16 301
2011 TR-04 24 42 20 9 2 2 2 68 11 55
2011 TR-05 38 38 10 5 0 0 10 84 5 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 34 44 10 6 5 0 0 78 11 516
2019 TR-02 32 43 12 6 7 0 0 75 13 253
2019 TR-03 31 48 9 8 4 1 0 79 12 195
2019 TR-04 61 27 9 3 0 0 0 88 3 34
2018 TR 31 43 13 8 5 0 0 75 13 466
2018 TR-02 26 48 11 7 7 0 0 75 14 214
2018 TR-03 30 41 15 10 3 0 0 72 13 189
2018 TR-04 61 34 0 0 6 0 0 94 6 35
2017 TR 26 46 12 10 5 0 0 72 15 495
2017 TR-02 24 47 13 12 5 0 0 71 17 258
2017 TR-03 26 47 12 11 5 0 0 73 16 197
2017 TR-04 48 33 15 0 4 0 0 81 4 27
2014 TR 28 45 14 9 3 0 0 73 13 589
2014 TR-02 26 47 14 9 4 0 0 73 13 315
2014 TR-03 28 45 15 10 3 0 0 72 13 222
2014 TR-04 32 39 13 11 5 0 0 71 16 38
2011 TR 36 44 11 6 3 0 0 80 9 833
2011 TR-01 37 46 7 9 1 0 0 83 10 57
2011 TR-02 33 40 16 7 3 0 0 73 11 389
2011 TR-03 37 48 7 6 2 0 1 85 7 301
2011 TR-04 39 58 4 0 0 0 0 96 0 54
2011 TR-05 62 33 0 0 5 0 0 95 5 21
2008 TR 35 46 10 6 2 0 0 81 9 681
2008 TR-01 36 45 10 6 4 0 0 81 10 103
2008 TR-02 31 45 13 6 3 0 0 77 10 269
2008 TR-03 38 47 7 6 1 0 0 85 7 245
2008 TR-04 41 49 0 10 0 0 0 90 10 41
2008 TR-05 37 45 17 0 0 0 0 83 0 16

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 18 36 22 16 7 1 0 55 23 519
2019 TR-02 17 35 24 15 8 0 0 52 24 255
2019 TR-03 18 34 22 18 7 1 0 53 25 196
2019 TR-04 26 42 18 12 3 0 0 67 15 34
2018 TR 14 30 25 18 11 1 0 45 30 466
2018 TR-02 12 29 25 19 13 1 0 42 33 215
2018 TR-03 14 27 27 22 10 1 0 41 32 188
2018 TR-04 26 42 23 6 3 0 0 68 9 35
2017 TR 14 29 23 22 12 0 0 43 34 494
2017 TR-02 12 27 26 22 13 0 0 39 35 257
2017 TR-03 14 31 18 24 14 0 0 45 38 197
2017 TR-04 29 26 29 15 0 0 0 55 15 27
2014 TR 15 31 19 21 13 0 0 47 35 589
2014 TR-02 15 30 19 21 15 0 0 46 35 315
2014 TR-03 14 29 19 24 13 0 0 43 37 222
2014 TR-04 20 45 16 13 5 0 0 65 19 38
2011 TR 17 38 19 18 8 0 0 55 26 841
2011 TR-01 26 42 21 5 4 2 0 70 9 57
2011 TR-02 16 40 18 18 7 0 1 56 26 392
2011 TR-03 14 33 21 23 9 0 0 46 32 304
2011 TR-04 25 46 14 11 4 0 0 71 14 56
2011 TR-05 43 48 0 10 0 0 0 90 10 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 40 46 7 6 1 0 0 86 8 518
2019 TR-02 37 46 7 8 2 0 0 84 9 254
2019 TR-03 41 48 7 4 0 0 0 89 4 196
2019 TR-04 49 36 9 6 0 0 0 85 6 34
2018 TR 40 45 8 4 2 0 0 86 6 466
2018 TR-02 44 44 7 4 2 0 0 88 6 214
2018 TR-03 37 48 9 5 1 0 0 85 6 189
2018 TR-04 34 46 12 6 3 0 0 80 9 35
2017 TR 35 48 10 5 1 0 0 84 6 495
2017 TR-02 37 50 8 3 2 0 0 86 5 258
2017 TR-03 37 46 10 6 1 1 0 83 7 197
2017 TR-04 26 55 12 7 0 0 0 81 7 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 33 42 14 7 3 1 0 76 10 517
2019 TR-02 33 40 15 7 4 2 0 74 11 254
2019 TR-03 32 46 12 7 3 2 0 79 9 195
2019 TR-04 43 45 6 6 0 0 0 88 6 34
2018 TR 32 42 14 7 4 1 0 75 11 464
2018 TR-02 30 41 15 7 6 1 0 72 13 214
2018 TR-03 25 49 13 8 3 1 0 75 11 187
2018 TR-04 54 29 12 3 3 0 0 83 6 35
2017 TR 29 42 16 8 4 1 0 72 12 494
2017 TR-02 26 44 17 9 3 0 0 70 12 258
2017 TR-03 29 39 17 8 5 2 0 69 14 196
2017 TR-04 40 52 7 0 0 0 0 93 0 27
2014 TR 28 39 16 12 3 1 0 68 16 590
2014 TR-02 28 38 16 12 4 1 1 67 17 315
2014 TR-03 26 40 18 13 2 0 0 66 16 223
2014 TR-04 39 37 13 8 3 0 0 76 11 38
2011 TR 30 39 15 10 4 2 0 70 15 841
2011 TR-01 33 41 14 8 2 2 0 75 10 57
2011 TR-02 28 39 17 9 4 2 0 68 14 392
2011 TR-03 28 36 17 13 6 1 0 65 19 304
2011 TR-04 44 47 4 4 2 0 0 91 5 56
2011 TR-05 57 33 5 5 0 0 0 90 5 21
2008 TR 38 38 13 6 2 2 0 78 9 681
2008 TR-01 40 38 9 10 3 1 0 78 13 103
2008 TR-02 35 35 16 7 3 3 0 73 10 268
2008 TR-03 39 40 12 5 2 2 0 80 7 246
2008 TR-04 44 48 5 2 0 0 0 93 2 41
2008 TR-05 52 31 17 0 0 0 0 83 0 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 21 38 19 13 9 0 0 59 22 519
2019 TR-02 20 37 20 11 11 0 0 57 23 255
2019 TR-03 22 36 17 17 8 0 0 58 24 196
2019 TR-04 38 39 15 6 3 0 0 76 9 34
2018 TR 17 36 21 14 12 0 0 53 25 464
2018 TR-02 15 35 22 16 12 0 0 50 28 214
2018 TR-03 14 38 21 13 14 0 0 52 27 187
2018 TR-04 35 42 14 3 6 0 0 77 9 35
2017 TR 16 30 20 22 12 0 0 46 35 494
2017 TR-02 13 26 23 25 13 0 0 39 38 258
2017 TR-03 15 35 17 20 13 1 0 50 33 196
2017 TR-04 44 26 11 19 0 0 0 70 19 27

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 40 41 11 5 3 0 0 81 8 516
2019 TR-02 36 42 12 6 4 0 0 78 10 252
2019 TR-03 40 41 11 6 1 1 0 82 7 196
2019 TR-04 58 33 9 0 0 0 0 91 0 34
2018 TR 38 42 12 5 3 0 0 80 8 460
2018 TR-02 33 48 11 5 4 0 0 81 9 212
2018 TR-03 38 37 16 6 2 0 0 75 9 187
2018 TR-04 58 39 0 3 0 0 0 97 3 34
2017 TR 41 38 13 6 2 0 0 79 8 492
2017 TR-02 39 40 12 7 3 0 0 78 10 256
2017 TR-03 40 39 13 6 2 1 0 79 7 196
2017 TR-04 49 33 18 0 0 0 0 82 0 27
2014 TR 48 37 11 3 2 0 0 85 4 588
2014 TR-02 46 37 13 2 2 0 0 83 4 315
2014 TR-03 48 39 9 4 1 0 0 87 5 221
2014 TR-04 55 29 11 5 0 0 0 84 5 38
2011 TR 48 39 9 2 1 0 0 87 3 841
2011 TR-01 53 37 7 3 0 0 0 90 3 57
2011 TR-02 43 40 13 3 1 0 0 83 4 392
2011 TR-03 49 40 7 3 1 0 1 90 4 304
2011 TR-04 62 36 2 0 0 0 0 98 0 56
2011 TR-05 67 29 0 0 5 0 0 95 5 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 8 27 22 23 19 1 1 35 43 519
2019 TR-02 6 22 24 24 21 1 2 29 47 255
2019 TR-03 6 31 21 24 18 0 1 36 42 196
2019 TR-04 29 42 12 9 9 0 0 70 18 34
2018 TR 9 28 19 25 19 0 1 37 44 464
2018 TR-02 6 22 23 26 22 0 1 28 49 214
2018 TR-03 7 30 17 27 19 0 0 37 46 187
2018 TR-04 29 45 9 12 6 0 0 74 17 35
2017 TR 8 23 20 27 21 0 1 31 49 492
2017 TR-02 4 21 20 26 24 1 3 27 52 255
2017 TR-03 8 21 20 30 21 0 0 29 51 197
2017 TR-04 33 29 15 22 0 0 0 63 22 27
2014 TR 8 24 14 30 24 0 1 32 54 590
2014 TR-02 7 20 16 32 24 0 1 27 57 315
2014 TR-03 5 25 13 30 26 0 0 31 56 223
2014 TR-04 21 40 7 19 13 0 0 61 32 38
2011 TR 13 30 20 24 12 1 1 44 36 838
2011 TR-01 14 30 33 14 7 2 0 45 21 57
2011 TR-02 8 28 22 28 13 1 1 37 41 391
2011 TR-03 13 30 16 24 14 1 2 44 39 303
2011 TR-04 32 40 13 13 2 0 0 73 15 55
2011 TR-05 52 33 10 5 0 0 0 86 5 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 12 28 28 17 13 0 2 40 31 518
2019 TR-02 8 24 30 17 16 0 4 34 35 255
2019 TR-03 12 27 28 20 12 1 0 40 32 195
2019 TR-04 26 42 24 6 3 0 0 67 9 34
2018 TR 13 24 28 20 13 0 2 38 34 463
2018 TR-02 9 23 27 22 16 1 3 33 39 213
2018 TR-03 8 27 31 22 11 0 1 36 33 187
2018 TR-04 43 25 14 9 9 0 0 68 17 35
2017 TR 10 25 27 21 15 0 2 36 37 493
2017 TR-02 8 20 30 23 16 1 2 29 40 256
2017 TR-03 8 28 26 21 15 0 2 37 37 197
2017 TR-04 33 37 15 15 0 0 0 71 15 27
2014 TR 9 25 26 21 17 0 1 35 38 590
2014 TR-02 7 25 27 19 19 1 2 33 39 315
2014 TR-03 9 24 26 23 17 0 1 33 41 223
2014 TR-04 21 37 18 19 5 0 0 58 24 38

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 20 46 17 11 6 0 0 66 17 511
2019 TR-02 21 44 18 11 6 0 0 64 18 253
2019 TR-03 18 46 18 11 7 1 0 65 17 190
2019 TR-04 32 42 15 12 0 0 0 73 12 34
2018 TR 14 32 23 19 11 0 0 46 31 463
2018 TR-02 14 34 19 19 13 0 1 49 32 213
2018 TR-03 9 32 26 22 12 0 0 41 33 187
2018 TR-04 32 36 14 9 9 0 0 68 17 35
2017 TR 14 32 21 24 8 0 0 47 32 492
2017 TR-02 12 33 22 24 7 0 0 46 32 256
2017 TR-03 15 30 21 24 10 0 0 45 34 196
2017 TR-04 22 22 26 26 4 0 0 44 29 27
2014 TR 16 40 17 17 10 0 0 56 27 590
2014 TR-02 17 40 17 17 9 0 0 57 26 315
2014 TR-03 14 38 18 17 13 0 0 52 30 223
2014 TR-04 13 47 19 19 3 0 0 60 21 38
2011 TR 29 44 15 10 2 0 0 73 12 836
2011 TR-01 42 41 12 4 2 0 0 83 5 57
2011 TR-02 30 43 16 9 2 0 0 73 11 389
2011 TR-03 22 46 14 14 2 1 0 69 16 302
2011 TR-04 37 45 14 2 2 0 0 82 4 56
2011 TR-05 52 33 5 10 0 0 0 86 10 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 35 44 13 5 3 0 0 79 8 516
2019 TR-02 34 43 13 5 5 0 0 77 10 255
2019 TR-03 33 46 14 5 2 0 0 78 7 193
2019 TR-04 49 39 6 6 0 0 0 88 6 34
2018 TR 32 47 12 5 4 0 0 79 9 464
2018 TR-02 29 50 11 5 5 0 0 79 10 214
2018 TR-03 31 44 16 6 3 0 0 75 9 187
2018 TR-04 46 45 3 0 6 0 0 91 6 35
2017 TR 30 45 13 8 4 0 0 75 12 493
2017 TR-02 28 47 13 7 5 0 0 75 12 256
2017 TR-03 30 43 16 9 3 0 0 73 11 197
2017 TR-04 44 45 4 4 4 0 0 89 7 27
2014 TR 32 45 14 6 3 0 0 77 8 590
2014 TR-02 30 47 14 5 4 1 0 77 8 315
2014 TR-03 32 45 16 5 2 0 0 77 7 223
2014 TR-04 35 42 5 16 3 0 0 76 19 38
2011 TR 41 45 7 5 2 0 0 86 7 835
2011 TR-01 42 44 4 7 3 0 0 86 10 57
2011 TR-02 40 43 9 6 2 0 0 82 8 389
2011 TR-03 41 46 8 3 2 0 1 87 5 301
2011 TR-04 34 62 2 2 0 0 0 96 2 56
2011 TR-05 67 29 0 0 5 0 0 95 5 21
2008 TR 41 45 7 6 1 0 0 86 7 682
2008 TR-01 45 41 8 6 1 0 0 85 7 103
2008 TR-02 39 44 9 7 1 0 0 84 8 269
2008 TR-03 40 48 5 5 1 0 0 88 7 246
2008 TR-04 49 41 0 10 0 0 0 90 10 41
2008 TR-05 48 45 6 0 0 0 0 94 0 16

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 43 33 14 4 3 0 2 78 7 512
2019 TR-02 45 35 13 2 4 0 2 82 5 253
2019 TR-03 43 33 18 3 1 0 2 78 4 191
2019 TR-04 36 29 12 18 3 0 3 66 21 34
2018 TR 38 34 15 7 3 0 2 74 11 464
2018 TR-02 46 34 12 6 1 0 1 81 7 215
2018 TR-03 34 35 15 7 4 1 4 73 11 188
2018 TR-04 23 24 27 18 6 0 3 48 25 34
2017 TR 42 36 12 6 1 0 3 81 7 494
2017 TR-02 47 36 9 6 1 0 2 84 7 258
2017 TR-03 38 37 15 3 1 0 6 80 4 196
2017 TR-04 34 33 11 22 0 0 0 67 22 27
2014 TR 41 38 12 5 2 0 3 80 7 590
2014 TR-02 43 39 12 3 2 0 2 83 5 315
2014 TR-03 42 37 9 6 2 0 4 82 8 223
2014 TR-04 24 39 13 11 11 0 3 65 22 38
2011 TR 40 35 15 6 2 0 2 76 8 840
2011 TR-01 48 35 14 2 2 0 0 83 4 57
2011 TR-02 43 34 14 7 1 0 1 78 8 391
2011 TR-03 38 38 14 3 3 0 3 79 6 304
2011 TR-04 20 28 29 18 2 2 2 50 20 56
2011 TR-05 33 43 10 14 0 0 0 76 14 21
2008 TR 37 39 13 7 3 0 1 76 10 682
2008 TR-01 55 36 5 4 0 0 0 91 4 103
2008 TR-02 35 44 13 3 4 0 1 79 7 269
2008 TR-03 35 35 15 10 3 0 2 71 13 246
2008 TR-04 19 35 24 15 5 0 2 55 20 41
2008 TR-05 14 55 12 19 0 0 0 69 19 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 7 24 34 20 12 2 2 33 31 518
2019 TR-02 9 20 33 19 13 3 3 34 31 255
2019 TR-03 4 26 37 22 9 0 2 31 31 196
2019 TR-04 9 40 25 17 9 0 0 26 49 33
2018 TR 7 23 37 21 6 1 4 29 31 467
2018 TR-02 9 18 34 26 6 2 4 34 29 214
2018 TR-03 5 24 39 19 7 1 5 27 31 190
2018 TR-04 6 29 51 9 6 0 0 14 35 35
2017 TR 7 21 34 19 10 2 7 31 32 495
2017 TR-02 8 17 38 17 11 2 8 31 27 258
2017 TR-03 6 27 27 22 9 2 7 34 37 197
2017 TR-04 11 15 44 15 7 4 4 25 28 27
2014 TR 9 24 35 17 9 1 6 28 35 589
2014 TR-02 9 18 35 21 11 1 4 34 29 315
2014 TR-03 8 28 35 12 9 1 8 23 39 222
2014 TR-04 13 42 29 8 3 0 4 11 58 38
2011 TR 5 20 33 23 11 2 5 37 28 838
2011 TR-01 4 9 27 29 20 5 7 55 14 56
2011 TR-02 5 15 31 30 11 2 5 45 21 392
2011 TR-03 7 24 35 18 11 1 4 31 32 302
2011 TR-04 7 43 39 2 5 0 4 7 52 56
2011 TR-05 0 38 52 5 0 0 5 5 40 21
2008 TR 6 26 29 20 10 3 6 33 35 684
2008 TR-01 1 11 23 27 21 11 6 58 14 103
2008 TR-02 6 26 27 22 10 1 7 35 35 270
2008 TR-03 9 30 32 17 6 2 5 24 42 247
2008 TR-04 5 37 31 17 5 0 5 23 44 41
2008 TR-05 0 39 55 0 0 0 6 0 42 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 10 21 27 21 13 6 3 37 33 518
2019 TR-02 9 22 25 18 15 8 3 38 34 255
2019 TR-03 11 20 29 24 11 4 1 37 33 196
2019 TR-04 12 18 34 25 8 0 3 34 32 33
2018 TR 13 29 28 14 8 5 3 24 45 466
2018 TR-02 15 25 31 12 9 6 2 23 43 213
2018 TR-03 10 33 25 16 6 5 4 24 48 190
2018 TR-04 17 26 22 17 17 0 0 35 43 35
2017 TR 16 29 24 11 10 4 6 24 50 494
2017 TR-02 16 29 24 12 9 5 6 24 50 258
2017 TR-03 18 28 22 11 11 4 6 24 51 196
2017 TR-04 15 33 23 11 11 4 4 24 52 27
2014 TR 16 29 28 13 7 2 4 22 48 587
2014 TR-02 14 27 29 14 9 3 4 25 43 314
2014 TR-03 17 34 25 12 6 3 4 19 54 221
2014 TR-04 27 37 27 8 0 0 2 8 65 38
2011 TR 7 19 30 18 15 6 6 37 29 835
2011 TR-01 2 14 29 16 21 11 7 46 20 56
2011 TR-02 7 14 30 19 16 7 7 41 24 391
2011 TR-03 7 20 30 14 16 6 6 34 31 301
2011 TR-04 7 45 22 19 5 0 2 25 53 56
2011 TR-05 5 25 35 25 0 0 10 28 33 20
2008 TR 4 18 25 23 16 7 7 46 25 681
2008 TR-01 0 6 16 24 28 19 7 71 8 103
2008 TR-02 5 17 27 23 12 7 9 42 26 270
2008 TR-03 6 22 24 22 17 3 6 43 30 244
2008 TR-04 2 20 27 34 12 2 2 48 24 41
2008 TR-05 0 27 50 17 0 0 6 18 28 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 9 18 23 18 12 9 11 37 35 515
2019 TR-02 9 14 22 17 13 10 15 40 31 254
2019 TR-03 7 22 25 19 11 7 9 36 34 194
2019 TR-04 28 25 25 17 3 0 3 21 54 33
2018 TR 14 18 19 17 11 5 16 35 40 467
2018 TR-02 12 14 19 21 11 6 17 42 34 214
2018 TR-03 9 22 20 13 12 5 19 33 41 190
2018 TR-04 32 20 17 22 6 0 3 29 54 35
2017 TR 12 17 22 12 11 6 21 31 40 494
2017 TR-02 12 12 20 14 13 5 24 38 33 257
2017 TR-03 10 21 21 11 10 7 19 28 43 197
2017 TR-04 22 22 37 8 0 4 7 9 50 27
2014 TR 7 18 23 16 14 4 19 38 32 586
2014 TR-02 7 16 21 17 17 5 18 44 29 314
2014 TR-03 6 15 24 15 11 4 25 36 30 220
2014 TR-04 13 42 16 16 5 0 7 23 60 38
2011 TR 9 16 20 16 15 5 18 41 33 837
2011 TR-01 0 14 19 18 23 4 23 55 19 57
2011 TR-02 6 13 19 17 17 6 21 47 26 391
2011 TR-03 10 17 18 17 16 5 18 43 34 301
2011 TR-04 27 32 30 4 4 0 4 7 61 56
2011 TR-05 14 43 29 10 0 0 5 10 60 21
2008 TR 8 17 19 18 14 6 18 42 33 684
2008 TR-01 3 10 11 18 25 17 17 65 19 103
2008 TR-02 6 17 16 20 12 7 22 45 32 270
2008 TR-03 9 16 23 18 13 3 18 39 32 247
2008 TR-04 15 35 34 2 7 0 7 10 53 41
2008 TR-05 25 25 38 6 0 0 6 7 53 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 17 32 30 13 6 0 2 20 50 517
2019 TR-02 16 29 34 12 8 0 2 20 45 254
2019 TR-03 19 35 28 12 4 0 3 16 55 196
2019 TR-04 25 37 12 17 9 0 0 26 61 33
2018 TR 21 31 30 10 4 1 4 15 54 467
2018 TR-02 17 31 34 12 4 1 2 16 49 214
2018 TR-03 23 33 27 6 4 1 7 11 61 190
2018 TR-04 32 23 32 13 0 0 0 13 55 35
2017 TR 21 33 26 10 5 1 4 16 57 494
2017 TR-02 20 32 27 11 7 0 2 18 54 258
2017 TR-03 24 32 23 11 3 1 6 14 61 197
2017 TR-04 11 38 27 4 5 4 11 10 59 26
2014 TR 9 27 42 11 7 0 4 19 37 589
2014 TR-02 8 24 45 12 9 0 2 22 32 315
2014 TR-03 9 30 41 9 5 0 6 14 42 222
2014 TR-04 13 35 24 13 5 0 10 21 53 38
2011 TR 12 28 36 14 7 0 3 22 41 838
2011 TR-01 0 26 30 30 7 0 7 39 28 57
2011 TR-02 10 24 41 16 7 1 2 23 35 391
2011 TR-03 15 30 32 12 8 1 3 20 47 303
2011 TR-04 26 42 22 4 2 0 5 6 71 55
2011 TR-05 5 38 43 14 0 0 0 14 43 21
2008 TR 15 32 34 12 5 0 2 17 47 682
2008 TR-01 6 30 23 22 14 3 2 38 38 103
2008 TR-02 13 30 40 11 4 0 1 15 44 269
2008 TR-03 22 32 32 8 4 0 3 12 55 246
2008 TR-04 12 39 27 17 2 0 2 20 53 41
2008 TR-05 0 50 39 5 0 0 6 5 53 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 20 26 23 15 11 1 4 28 49 516
2019 TR-02 16 26 25 13 14 2 5 29 44 254
2019 TR-03 22 30 21 15 9 0 3 25 53 195
2019 TR-04 34 21 25 8 6 0 6 15 59 33
2018 TR 24 31 21 10 5 2 7 16 61 466
2018 TR-02 20 31 22 13 7 1 5 21 55 213
2018 TR-03 26 32 21 8 3 1 8 13 64 190
2018 TR-04 43 29 20 5 0 0 3 5 74 35
2017 TR 30 27 18 9 8 1 7 19 62 494
2017 TR-02 28 29 19 8 9 2 5 19 61 258
2017 TR-03 30 26 16 12 8 0 9 21 61 196
2017 TR-04 40 29 15 0 8 0 7 9 75 27
2014 TR 22 27 24 12 7 0 6 21 53 588
2014 TR-02 19 26 25 16 9 0 5 26 48 314
2014 TR-03 21 28 25 10 8 0 8 19 54 222
2014 TR-04 42 29 21 3 0 0 4 3 75 38
2011 TR 17 27 26 14 10 1 6 26 46 838
2011 TR-01 4 16 27 29 14 4 7 48 22 56
2011 TR-02 11 26 29 15 13 1 6 30 39 392
2011 TR-03 21 27 26 11 8 0 6 21 51 302
2011 TR-04 50 28 9 9 0 0 4 9 81 56
2011 TR-05 5 67 14 10 0 0 5 10 75 21
2008 TR 13 23 25 17 11 1 9 31 41 684
2008 TR-01 3 14 15 24 29 4 12 63 20 103
2008 TR-02 11 20 27 21 10 1 10 35 35 270
2008 TR-03 19 27 27 12 6 0 8 20 50 247
2008 TR-04 19 39 19 10 10 0 2 20 60 41
2008 TR-05 19 37 44 0 0 0 0 0 56 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 8 14 25 26 16 7 5 47 24 512
2019 TR-02 7 11 23 23 19 11 6 51 21 249
2019 TR-03 8 17 24 29 13 4 5 46 27 196
2019 TR-04 12 15 42 25 3 0 3 28 28 33
2018 TR 9 19 24 20 14 8 7 39 33 465
2018 TR-02 7 16 24 21 15 10 7 43 28 214
2018 TR-03 8 20 24 20 14 6 7 39 33 188
2018 TR-04 17 29 22 23 6 0 3 30 48 35
2017 TR 10 17 21 19 16 7 10 42 33 494
2017 TR-02 8 14 23 17 16 10 12 42 29 258
2017 TR-03 10 21 20 18 17 6 8 41 36 196
2017 TR-04 11 22 15 37 7 0 7 48 36 27
2014 TR 7 13 21 20 22 5 11 50 24 588
2014 TR-02 5 11 17 20 31 7 10 61 19 315
2014 TR-03 7 15 26 21 15 3 14 43 26 221
2014 TR-04 24 19 29 19 3 0 7 23 46 38
2011 TR 7 16 23 23 21 3 8 49 25 839
2011 TR-01 2 12 31 23 21 4 7 49 16 57
2011 TR-02 5 13 20 24 26 4 8 56 21 392
2011 TR-03 8 16 26 21 18 3 8 44 27 302
2011 TR-04 14 30 23 19 7 0 5 28 47 56
2011 TR-05 0 29 24 33 10 0 5 45 30 21
2008 TR 7 17 25 20 16 5 9 42 28 684
2008 TR-01 1 8 16 24 29 14 9 69 11 103
2008 TR-02 8 14 23 21 16 7 12 44 27 270
2008 TR-03 8 20 29 22 11 2 8 37 31 247
2008 TR-04 5 31 31 10 15 0 7 27 39 41
2008 TR-05 6 52 37 0 5 0 0 5 58 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 13 26 33 14 8 3 3 23 41 516
2019 TR-02 13 19 37 14 10 3 4 26 35 253
2019 TR-03 12 32 30 14 7 2 3 22 47 196
2019 TR-04 18 31 31 12 5 0 3 18 51 33
2018 TR 19 25 33 9 6 2 6 16 47 467
2018 TR-02 18 23 35 9 7 4 5 17 45 215
2018 TR-03 17 28 32 8 6 1 8 15 49 190
2018 TR-04 18 30 39 8 6 0 0 14 48 34
2017 TR 17 29 28 9 8 3 6 19 50 493
2017 TR-02 16 28 26 10 10 4 6 22 49 257
2017 TR-03 17 31 28 9 7 3 7 17 52 196
2017 TR-04 22 15 40 11 4 4 4 17 40 27
2014 TR 14 25 32 10 9 4 6 21 43 590
2014 TR-02 11 21 31 13 13 5 6 29 36 315
2014 TR-03 17 29 32 7 5 2 8 14 50 223
2014 TR-04 21 24 37 5 5 0 7 11 49 38

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 14 32 35 14 4 0 1 18 47 518
2019 TR-02 14 31 35 14 6 1 0 20 45 255
2019 TR-03 15 32 37 12 2 0 2 15 48 195
2019 TR-04 18 36 30 14 3 0 0 17 54 34
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 76 15 3 1 1 1 3 95 2 519
2019 TR-02 71 19 2 1 1 1 4 95 2 255
2019 TR-03 83 10 5 1 0 0 1 94 1 196
2019 TR-04 88 6 0 3 3 0 0 94 6 34
2017 TR 69 18 1 1 0 1 10 97 1 495
2017 TR-02 65 21 1 1 0 2 11 98 1 258
2017 TR-03 72 14 2 1 0 0 11 97 1 197
2017 TR-04 85 15 0 0 0 0 0 100 0 27
2014 TR 78 15 1 2 0 1 3 96 2 589
2014 TR-02 76 16 1 2 0 1 4 96 3 315
2014 TR-03 79 15 1 1 0 0 3 97 1 222
2014 TR-04 81 16 3 0 0 0 0 97 0 38
2011 TR 78 14 1 3 1 0 3 95 4 835
2011 TR-01 72 21 0 2 0 0 5 98 2 57
2011 TR-02 81 11 2 2 1 0 3 95 3 389
2011 TR-03 76 16 0 5 1 0 3 94 6 301
2011 TR-04 79 14 0 4 0 0 4 96 4 56
2011 TR-05 90 5 5 0 0 0 0 95 0 21
2008 TR 77 11 1 2 1 0 7 95 3 684
2008 TR-01 68 16 0 1 0 0 16 99 1 103
2008 TR-02 77 9 2 2 1 1 8 94 4 270
2008 TR-03 79 11 2 3 1 0 4 94 4 247
2008 TR-04 88 10 0 2 0 0 0 98 2 41
2008 TR-05 88 12 0 0 0 0 0 100 0 16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 22 30 13 5 3 19 9 72 10 515
2019 TR-02 20 27 13 6 4 20 11 68 13 255
2019 TR-03 19 32 16 4 1 20 7 71 6 193
2019 TR-04 43 33 3 6 6 3 6 83 14 33
2018 TR 15 31 17 7 3 19 8 64 13 467
2018 TR-02 16 25 19 8 3 18 11 58 15 214
2018 TR-03 12 32 20 6 3 22 6 62 11 190
2018 TR-04 17 62 0 9 0 12 0 90 10 35
2017 TR 17 27 16 7 3 21 10 63 14 495
2017 TR-02 15 23 17 7 2 25 12 60 13 258
2017 TR-03 17 25 16 8 4 21 9 60 17 197
2017 TR-04 29 59 8 4 0 0 0 88 4 27
2014 TR 24 30 18 8 3 10 7 65 14 589
2014 TR-02 22 29 17 7 4 11 10 64 14 315
2014 TR-03 22 31 21 8 3 10 5 62 13 222
2014 TR-04 39 37 8 16 0 0 0 76 16 38

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 50 35 7 2 2 3 0 88 5 518
2019 TR-02 48 35 6 3 3 4 0 87 6 254
2019 TR-03 48 37 9 2 1 4 0 88 3 196
2019 TR-04 64 24 3 3 6 0 0 88 9 34
2018 TR 43 37 8 4 2 5 0 86 6 466
2018 TR-02 43 37 7 4 3 5 1 85 7 213
2018 TR-03 43 37 11 3 1 6 0 85 4 190
2018 TR-04 43 46 5 3 0 3 0 92 3 35
2017 TR 41 37 9 5 1 5 2 84 7 495
2017 TR-02 36 40 8 4 1 7 3 85 6 258
2017 TR-03 46 32 11 6 1 4 1 81 7 197
2017 TR-04 55 37 4 4 0 0 0 92 4 27
2014 TR 48 34 8 5 1 3 1 85 7 589
2014 TR-02 49 33 8 5 1 3 1 85 7 315
2014 TR-03 45 37 8 6 1 3 0 84 8 222
2014 TR-04 58 32 5 5 0 0 0 89 5 38

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 53 37 4 3 1 1 0 91 4 517
2019 TR-02 50 38 5 4 1 1 0 90 5 255
2019 TR-03 54 37 4 2 1 2 0 93 3 194
2019 TR-04 58 33 0 0 9 0 0 91 9 34
2018 TR 49 41 5 3 1 1 0 91 4 464
2018 TR-02 51 40 5 3 0 0 0 92 3 213
2018 TR-03 46 43 5 3 1 2 0 91 4 190
2018 TR-04 46 48 0 3 3 0 0 94 6 35
2017 TR 45 45 4 3 1 2 0 92 4 494
2017 TR-02 47 45 4 1 1 3 0 94 2 257
2017 TR-03 41 48 5 6 0 1 0 90 6 197
2017 TR-04 59 34 7 0 0 0 0 93 0 27
2014 TR 48 43 5 3 1 1 0 92 3 590
2014 TR-02 50 39 6 3 1 1 0 90 4 315
2014 TR-03 43 49 4 3 0 1 0 93 3 223
2014 TR-04 45 50 3 0 3 0 0 95 3 38

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 38 40 15 2 2 2 1 80 5 517
2019 TR-02 37 39 16 3 3 2 1 78 6 254
2019 TR-03 37 43 13 2 1 2 1 83 4 195
2019 TR-04 49 33 9 3 3 3 0 85 6 34
2018 TR 35 43 11 4 2 3 2 82 7 464
2018 TR-02 30 48 9 5 3 1 4 82 8 213
2018 TR-03 35 42 12 3 2 4 1 82 6 189
2018 TR-04 42 45 11 3 0 0 0 86 3 34
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 23 25 21 4 2 4 21 63 9 519
2019 TR-02 18 23 22 4 2 5 27 59 9 255
2019 TR-03 22 28 21 5 2 3 19 64 9 196
2019 TR-04 54 27 11 0 3 0 6 85 3 34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 30 38 17 10 4 1 1 68 14 519
2019 TR-02 22 41 21 10 4 1 1 64 14 255
2019 TR-03 33 38 13 12 3 1 1 72 15 196
2019 TR-04 51 26 15 6 3 0 0 76 9 34
2018 TR 27 38 17 12 4 1 2 67 16 467
2018 TR-02 25 40 16 10 5 1 3 68 16 215
2018 TR-03 29 34 19 14 3 0 1 63 18 189
2018 TR-04 45 38 12 6 0 0 0 83 6 35
2017 TR 23 36 21 13 5 1 1 61 18 494
2017 TR-02 24 36 21 13 4 1 1 61 17 258
2017 TR-03 21 35 21 14 7 1 2 57 21 196
2017 TR-04 40 37 18 4 0 0 0 77 4 27
2014 TR 28 40 13 12 6 1 0 69 18 588
2014 TR-02 29 42 10 13 5 1 1 72 18 315
2014 TR-03 24 39 16 12 9 0 0 63 20 222
2014 TR-04 35 38 21 3 3 0 0 74 5 37
2011 TR 29 40 14 9 5 1 2 71 14 839
2011 TR-01 55 32 5 5 4 0 0 86 9 57
2011 TR-02 29 42 15 8 4 1 1 72 12 391
2011 TR-03 20 41 17 11 7 2 2 64 19 303
2011 TR-04 41 38 9 9 2 0 2 80 11 56
2011 TR-05 52 33 5 5 5 0 0 86 10 21
2008 TR 38 35 12 8 5 0 1 74 14 684
2008 TR-01 63 23 9 3 2 0 0 86 5 103
2008 TR-02 38 34 14 6 7 0 1 74 12 270
2008 TR-03 29 35 13 14 7 0 3 66 21 247
2008 TR-04 24 63 7 6 0 0 0 87 6 41
2008 TR-05 44 31 17 8 0 0 0 75 8 16

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 44 37 8 5 2 4 1 84 8 515
2019 TR-02 42 36 9 5 2 5 1 83 8 254
2019 TR-03 43 40 7 6 1 3 1 86 7 195
2019 TR-04 62 22 6 6 3 0 0 84 9 32
2018 TR 40 36 14 4 2 5 0 80 6 466
2018 TR-02 41 35 12 3 2 6 1 81 6 214
2018 TR-03 38 39 14 4 2 4 0 80 6 189
2018 TR-04 57 32 9 3 0 0 0 88 3 35
2017 TR 33 40 12 5 2 7 1 79 8 495
2017 TR-02 34 39 11 4 2 9 1 82 6 258
2017 TR-03 27 41 14 8 3 7 0 73 12 197
2017 TR-04 55 41 4 0 0 0 0 96 0 27
2014 TR 35 36 11 6 3 7 1 78 10 589
2014 TR-02 37 35 10 5 4 8 1 79 10 315
2014 TR-03 31 37 15 8 2 6 1 73 11 223
2014 TR-04 38 48 5 3 3 3 0 89 6 37
2011 TR 41 32 11 5 4 6 1 79 10 837
2011 TR-01 56 28 5 1 7 2 0 86 9 57
2011 TR-02 43 32 10 6 2 7 1 81 9 389
2011 TR-03 32 35 14 5 5 7 2 74 11 303
2011 TR-04 48 27 14 5 5 0 0 75 11 56
2011 TR-05 67 24 5 5 0 0 0 90 5 21
2008 TR 42 35 11 6 2 3 1 80 9 684
2008 TR-01 63 23 10 3 0 1 0 87 3 103
2008 TR-02 44 31 10 6 3 4 2 80 10 270
2008 TR-03 33 40 14 7 3 2 0 75 11 247
2008 TR-04 31 53 10 6 0 0 0 85 6 41
2008 TR-05 44 48 0 8 0 0 0 92 8 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 40 42 10 4 2 1 0 83 6 517
2019 TR-02 36 46 11 3 3 1 0 83 7 255
2019 TR-03 40 42 11 5 1 2 0 83 5 194
2019 TR-04 61 27 3 6 3 0 0 88 9 34
2018 TR 37 38 13 7 2 1 1 77 9 464
2018 TR-02 36 40 12 7 2 1 1 78 10 214
2018 TR-03 39 39 12 7 2 1 0 78 9 188
2018 TR-04 57 23 14 6 0 0 0 80 6 35
2017 TR 33 39 14 9 4 1 0 73 13 495
2017 TR-02 35 37 14 9 3 1 0 73 12 258
2017 TR-03 27 40 14 10 6 2 1 69 16 197
2017 TR-04 48 44 8 0 0 0 0 92 0 27
2014 TR 31 42 11 11 3 1 1 74 14 589
2014 TR-02 33 41 11 11 4 0 1 75 14 315
2014 TR-03 27 43 13 13 3 1 1 71 16 223
2014 TR-04 35 48 8 5 3 0 0 84 8 37
2011 TR 35 39 10 10 4 1 0 76 14 839
2011 TR-01 47 37 5 2 8 0 0 84 10 57
2011 TR-02 36 38 12 11 2 1 0 75 13 392
2011 TR-03 27 43 9 12 6 2 1 73 19 302
2011 TR-04 50 39 5 2 4 0 0 89 5 56
2011 TR-05 67 33 0 0 0 0 0 100 0 21
2008 TR 39 36 10 9 5 0 2 76 14 681
2008 TR-01 53 28 10 6 1 0 2 83 7 103
2008 TR-02 40 30 9 11 5 1 3 74 17 267
2008 TR-03 31 43 10 9 6 0 1 74 15 247
2008 TR-04 31 51 10 8 0 0 0 82 8 41
2008 TR-05 50 30 12 8 0 0 0 80 8 16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 87 9 2 0 0 0 1 98 0 518
2019 TR-02 83 12 2 0 0 1 2 97 1 254
2019 TR-03 91 7 1 0 0 0 1 99 0 196
2019 TR-04 91 6 3 0 0 0 0 97 0 34
2017 TR 88 10 0 0 0 0 1 99 0 495
2017 TR-02 88 10 0 0 0 0 2 100 0 258
2017 TR-03 88 9 1 0 0 1 1 99 0 197
2017 TR-04 89 11 0 0 0 0 0 100 0 27
2014 TR 82 14 1 1 0 0 2 98 1 588
2014 TR-02 81 14 0 1 1 0 3 98 1 315
2014 TR-03 82 15 1 0 0 0 1 99 0 222
2014 TR-04 84 11 3 3 0 0 0 95 3 37
2011 TR 86 9 1 1 0 0 2 98 1 839
2011 TR-01 86 11 0 0 2 0 2 98 2 57
2011 TR-02 87 10 1 1 0 0 2 99 1 392
2011 TR-03 85 9 2 1 1 0 2 96 2 302
2011 TR-04 91 9 0 0 0 0 0 100 0 56
2011 TR-05 95 0 0 0 0 0 5 100 0 21
2008 TR 89 5 1 1 0 0 4 98 1 684
2008 TR-01 91 4 0 0 0 0 5 100 0 103
2008 TR-02 89 3 1 1 0 0 5 97 1 270
2008 TR-03 87 8 0 2 0 0 2 97 2 247
2008 TR-04 95 0 5 0 0 0 0 95 0 41
2008 TR-05 94 0 0 0 0 0 6 100 0 16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 64 23 5 1 2 3 2 92 3 519
2019 TR-02 62 24 5 2 2 4 2 92 3 255
2019 TR-03 68 23 5 0 1 2 1 95 1 196
2019 TR-04 59 17 9 3 12 0 0 76 15 34
2017 TR 55 28 4 2 2 2 5 91 4 495
2017 TR-02 59 30 2 2 2 3 2 94 4 258
2017 TR-03 51 28 7 1 3 2 8 89 4 197
2017 TR-04 48 18 7 4 4 0 18 81 10 27
2014 TR 52 29 6 2 2 4 5 88 5 590
2014 TR-02 52 29 6 2 3 4 5 88 5 315
2014 TR-03 55 27 8 1 1 3 4 88 3 223
2014 TR-04 34 40 3 8 3 3 11 85 12 38
2011 TR 33 33 11 9 6 2 5 72 16 840
2011 TR-01 30 26 12 19 4 2 7 61 25 57
2011 TR-02 34 31 12 11 6 3 4 69 18 392
2011 TR-03 32 39 11 6 7 2 4 75 13 303
2011 TR-04 29 39 9 5 4 2 13 79 10 56
2011 TR-05 48 14 0 5 5 0 29 87 13 21

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 62 23 7 2 2 3 0 88 5 519
2019 TR-02 58 26 6 4 2 5 0 88 6 255
2019 TR-03 66 19 10 1 2 3 1 87 3 196
2019 TR-04 61 27 0 3 6 0 3 91 9 34
2018 TR 50 32 8 3 3 3 0 85 7 467
2018 TR-02 48 35 7 3 4 3 0 85 7 215
2018 TR-03 53 29 8 3 3 4 0 86 6 189
2018 TR-04 57 32 6 3 3 0 0 88 6 35
2017 TR 45 31 13 5 3 3 0 78 8 495
2017 TR-02 45 29 13 6 2 4 0 78 8 258
2017 TR-03 43 33 13 4 5 3 0 78 9 197
2017 TR-04 55 33 12 0 0 0 0 88 0 27

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 45 36 10 5 2 1 1 82 7 518
2019 TR-02 38 39 10 6 4 2 1 80 10 255
2019 TR-03 48 35 12 3 1 1 1 83 4 195
2019 TR-04 67 18 9 3 3 0 0 85 6 34
2018 TR 37 38 14 7 2 2 1 76 9 465
2018 TR-02 36 40 14 5 3 1 1 78 9 214
2018 TR-03 36 37 15 7 2 3 1 76 9 188
2018 TR-04 57 26 12 6 0 0 0 83 6 35
2017 TR 39 35 14 7 4 1 0 74 12 495
2017 TR-02 39 34 14 8 3 1 0 74 12 258
2017 TR-03 36 37 13 7 6 1 1 74 13 197
2017 TR-04 51 33 15 0 0 0 0 85 0 27
2014 TR 40 35 13 6 3 2 1 77 9 590
2014 TR-02 39 38 11 4 3 4 1 80 8 315
2014 TR-03 39 33 15 7 3 1 1 74 11 223
2014 TR-04 48 26 16 5 5 0 0 73 11 38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 17 39 15 20 7 2 0 57 28 54
2019 TR-03 17 28 6 28 22 0 0 44 50 18
2019 TR-04 16 52 16 12 0 4 0 71 13 25
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 13 27 22 9 4 26 0 53 17 518
2019 TR-02 12 26 23 5 3 30 0 55 12 254
2019 TR-03 9 27 22 12 6 24 0 46 24 196
2019 TR-04 32 27 15 21 3 3 0 60 25 34
2018 TR 9 27 25 6 6 27 0 50 17 467
2018 TR-02 7 25 23 6 5 34 0 49 16 214
2018 TR-03 8 28 28 5 8 23 0 47 17 190
2018 TR-04 32 34 12 12 6 6 0 69 18 35
2017 TR 8 21 26 9 5 30 0 41 21 494
2017 TR-02 9 16 24 8 7 36 0 39 23 257
2017 TR-03 5 21 30 12 5 27 0 36 22 197
2017 TR-04 18 49 7 15 0 11 0 75 17 27
2014 TR 9 25 19 8 5 33 0 51 20 590
2014 TR-02 8 24 17 9 5 37 0 51 21 315
2014 TR-03 6 25 23 9 5 33 0 46 20 223
2014 TR-04 15 42 11 11 3 19 0 71 16 38
2011 TR 17 26 22 8 6 22 0 54 17 837
2011 TR-01 37 25 16 4 0 16 4 76 4 57
2011 TR-02 17 26 21 6 5 26 0 57 15 389
2011 TR-03 10 23 26 11 8 22 0 41 25 304
2011 TR-04 26 29 18 11 0 15 2 66 13 55
2011 TR-05 43 48 10 0 0 0 0 90 0 21

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 8 26 23 20 15 7 0 37 38 519
2019 TR-02 8 25 23 17 16 10 0 37 37 255
2019 TR-03 5 23 26 25 17 5 0 30 43 196
2019 TR-04 23 27 15 24 12 0 0 49 36 34
2018 TR 5 27 27 21 15 5 0 34 38 466
2018 TR-02 4 29 24 19 17 8 0 35 39 214
2018 TR-03 4 22 32 24 15 3 0 27 40 190
2018 TR-04 21 35 18 15 12 0 0 55 27 34
2017 TR 6 18 23 25 22 6 0 25 50 494
2017 TR-02 5 15 24 24 24 8 0 22 52 258
2017 TR-03 4 16 23 30 22 5 0 21 55 196
2017 TR-04 15 41 18 15 7 4 0 58 23 27
2014 TR 5 21 28 24 17 5 0 28 43 590
2014 TR-02 5 23 26 24 17 5 0 30 43 315
2014 TR-03 4 16 32 25 19 5 0 20 46 223
2014 TR-04 7 37 24 21 11 0 0 44 32 38
2011 TR 9 21 27 21 17 6 0 31 40 837
2011 TR-01 19 28 24 16 4 9 0 52 21 57
2011 TR-02 7 21 28 19 16 8 0 31 38 390
2011 TR-03 5 16 24 26 24 4 0 22 52 303
2011 TR-04 18 23 31 22 4 2 0 42 26 55
2011 TR-05 24 43 29 0 5 0 0 67 5 21
2008 TR 11 29 19 21 16 3 0 41 39 683
2008 TR-01 23 34 18 6 8 11 0 64 15 103
2008 TR-02 8 27 21 22 19 3 0 36 43 270
2008 TR-03 7 26 18 27 20 2 0 34 47 247
2008 TR-04 15 42 18 20 5 0 0 57 25 40
2008 TR-05 25 42 19 14 0 0 0 67 14 16

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 5 20 25 23 15 12 0 29 43 516
2019 TR-02 5 19 24 21 15 15 0 28 43 254
2019 TR-03 4 16 29 24 18 9 0 22 46 195
2019 TR-04 15 26 15 31 6 6 0 44 39 33
2018 TR 4 14 30 25 16 10 0 21 46 463
2018 TR-02 3 12 27 27 17 13 0 18 50 213
2018 TR-03 3 14 35 24 17 6 0 18 44 189
2018 TR-04 15 23 18 30 12 3 0 39 43 34
2017 TR 3 12 21 31 23 10 0 17 60 495
2017 TR-02 4 9 22 29 23 13 0 14 60 258
2017 TR-03 2 11 20 35 26 7 0 13 66 197
2017 TR-04 11 26 22 29 7 4 0 39 38 27
2014 TR 3 15 25 29 20 9 0 20 53 590
2014 TR-02 2 15 25 28 19 11 0 19 53 315
2014 TR-03 2 12 27 31 22 6 0 15 57 223
2014 TR-04 4 35 13 32 11 5 0 41 45 38
2011 TR 4 15 24 28 16 12 0 22 50 839
2011 TR-01 12 21 28 18 7 14 0 39 29 57
2011 TR-02 2 15 26 26 15 14 0 21 49 391
2011 TR-03 4 10 21 34 21 10 0 15 61 303
2011 TR-04 4 22 28 34 4 9 0 28 41 56
2011 TR-05 19 48 19 10 5 0 0 67 14 21
2008 TR 3 19 22 29 15 12 0 25 51 683
2008 TR-01 9 27 19 12 6 27 0 49 24 103
2008 TR-02 1 16 21 30 17 13 0 21 55 270
2008 TR-03 2 15 22 35 20 6 0 17 59 246
2008 TR-04 5 31 30 29 2 2 0 37 32 41
2008 TR-05 19 31 23 14 6 6 0 53 22 16

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 8 32 23 18 14 5 0 42 34 517
2019 TR-02 8 32 25 16 13 6 0 42 31 255
2019 TR-03 5 30 23 21 17 4 0 36 40 195
2019 TR-04 17 34 15 28 6 0 0 51 34 33
2018 TR 5 29 26 23 13 4 0 36 38 465
2018 TR-02 5 30 21 23 14 7 0 37 40 215
2018 TR-03 4 27 32 22 13 2 0 32 36 188
2018 TR-04 17 28 20 26 9 0 0 45 35 35
2017 TR 7 24 25 22 16 6 0 33 40 492
2017 TR-02 9 24 24 19 16 8 0 36 39 256
2017 TR-03 3 21 27 27 17 4 1 26 46 196
2017 TR-04 11 41 29 15 4 0 0 52 18 27
2014 TR 6 23 23 25 20 3 0 30 46 590
2014 TR-02 6 23 24 21 22 4 0 31 45 315
2014 TR-03 4 22 25 28 19 3 0 26 48 223
2014 TR-04 7 29 13 35 13 3 0 37 49 38
2011 TR 7 35 22 19 13 4 0 44 33 838
2011 TR-01 14 45 25 11 5 0 0 59 16 57
2011 TR-02 6 39 25 15 11 5 0 47 27 391
2011 TR-03 7 27 22 22 18 4 0 36 42 302
2011 TR-04 7 34 16 29 13 2 0 42 42 56
2011 TR-05 14 48 10 29 0 0 0 62 29 21
2008 TR 12 31 21 20 11 6 0 45 33 684
2008 TR-01 24 33 16 11 4 13 0 66 17 103
2008 TR-02 9 33 19 20 14 5 0 44 35 270
2008 TR-03 9 26 24 24 12 4 0 37 38 247
2008 TR-04 10 41 22 27 0 0 0 51 27 41
2008 TR-05 12 44 17 19 8 0 0 56 27 16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 70 18 4 1 1 7 1 95 1 518
2019 TR-02 70 17 4 1 1 8 0 95 2 255
2019 TR-03 68 19 3 1 0 8 1 96 1 196
2019 TR-04 64 27 9 0 0 0 0 91 0 34
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 18 48 17 10 4 3 0 68 14 519
2019 TR-02 18 44 17 12 4 5 0 66 17 255
2019 TR-03 14 51 21 8 4 2 0 66 12 196
2019 TR-04 26 54 12 3 6 0 0 79 9 34
2018 TR 14 45 22 11 4 4 0 61 16 462
2018 TR-02 14 45 21 10 7 3 0 61 18 212
2018 TR-03 12 43 25 13 3 4 0 57 17 188
2018 TR-04 23 54 9 6 3 6 0 82 9 35
2017 TR 12 37 27 15 5 4 0 51 21 493
2017 TR-02 14 39 23 13 7 4 0 55 21 257
2017 TR-03 10 31 32 19 4 4 0 43 24 197
2017 TR-04 11 50 31 8 0 0 0 62 8 26
2014 TR 10 37 23 16 10 4 0 49 27 590
2014 TR-02 12 38 21 17 9 3 0 51 27 315
2014 TR-03 8 33 27 16 11 6 0 43 29 223
2014 TR-04 10 42 21 13 11 3 0 54 25 38
2011 TR 16 42 20 13 4 4 0 61 18 840
2011 TR-01 18 44 21 9 4 4 2 65 13 57
2011 TR-02 17 43 20 11 3 6 0 64 15 391
2011 TR-03 14 39 20 18 6 3 0 55 24 304
2011 TR-04 14 45 25 13 2 2 0 60 15 56
2011 TR-05 29 43 10 10 5 0 5 75 15 21

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 5 23 24 25 14 8 0 31 43 513
2019 TR-02 6 22 24 22 16 10 0 31 42 250
2019 TR-03 5 22 24 29 15 5 1 28 47 195
2019 TR-04 8 30 30 21 9 3 0 39 31 34

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 17 45 14 15 6 2 1 64 21 518
2019 TR-02 14 46 14 15 8 0 2 61 24 255
2019 TR-03 17 43 17 14 4 5 0 63 19 196
2019 TR-04 42 46 3 6 3 0 0 88 9 33
2018 TR 15 46 12 15 7 5 1 64 23 463
2018 TR-02 11 46 10 18 9 5 0 60 29 213
2018 TR-03 13 46 16 14 7 4 1 62 22 187
2018 TR-04 38 42 9 9 0 3 0 82 9 35
2017 TR 15 41 14 18 7 5 1 59 26 493
2017 TR-02 12 44 14 17 7 5 2 59 26 258
2017 TR-03 15 36 15 20 7 6 1 55 29 196
2017 TR-04 31 47 15 8 0 0 0 77 8 26
2014 TR 23 47 11 11 4 5 1 73 15 590
2014 TR-02 22 47 11 10 4 6 1 73 15 315
2014 TR-03 21 46 12 12 4 4 0 70 17 223
2014 TR-04 34 53 5 8 0 0 0 87 8 38
2011 TR 29 39 10 11 5 5 0 72 17 839
2011 TR-01 26 51 9 9 2 3 0 80 11 57
2011 TR-02 27 39 11 13 4 6 0 70 18 391
2011 TR-03 27 39 10 11 7 5 0 71 19 303
2011 TR-04 37 39 9 5 5 4 0 80 11 56
2011 TR-05 71 19 5 0 0 5 0 95 0 21
2008 TR 27 38 10 13 6 4 1 69 20 683
2008 TR-01 27 46 12 10 2 3 1 76 12 103
2008 TR-02 22 37 12 16 7 4 1 63 24 270
2008 TR-03 27 37 10 13 7 6 0 68 21 246
2008 TR-04 51 39 6 2 2 0 0 90 5 41
2008 TR-05 50 36 0 14 0 0 0 86 14 16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 17 40 26 6 5 5 0 60 12 515
2019 TR-02 16 42 26 4 6 6 0 61 11 252
2019 TR-03 16 37 29 9 5 4 0 55 15 195
2019 TR-04 26 48 15 3 3 3 3 78 6 34
2018 TR 11 41 29 9 4 6 0 55 14 462
2018 TR-02 10 37 30 9 6 8 0 51 16 212
2018 TR-03 8 44 28 10 4 5 0 55 15 187
2018 TR-04 20 51 14 9 0 6 0 75 9 35

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 13 32 22 8 6 17 2 56 18 515
2019 TR-02 13 31 21 8 7 18 2 56 18 252
2019 TR-03 13 34 21 9 6 17 1 58 17 195
2019 TR-04 21 23 18 15 9 9 6 51 28 34
2018 TR 12 33 18 12 7 17 2 55 23 463
2018 TR-02 10 33 18 8 8 21 2 55 21 213
2018 TR-03 13 35 17 16 6 13 0 54 26 187
2018 TR-04 20 25 17 12 6 14 6 57 22 35
2017 TR 12 27 18 13 8 21 2 50 27 493
2017 TR-02 10 24 21 13 8 22 2 45 28 257
2017 TR-03 12 30 16 13 9 21 1 53 27 197
2017 TR-04 19 38 19 8 4 8 4 65 14 26
2014 TR 12 30 18 12 8 19 2 53 25 590
2014 TR-02 11 31 15 12 7 22 1 55 25 315
2014 TR-03 12 30 21 11 10 16 0 50 25 223
2014 TR-04 13 34 13 13 8 11 8 58 26 38
2011 TR 16 30 15 10 6 20 3 59 21 837
2011 TR-01 25 28 11 7 1 25 3 74 12 57
2011 TR-02 14 29 16 10 5 23 2 59 20 389
2011 TR-03 15 32 15 13 7 18 1 57 25 304
2011 TR-04 18 31 20 7 7 7 9 59 17 55
2011 TR-05 38 29 14 0 0 5 14 82 0 21

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 14 33 24 16 9 4 1 49 26 516
2019 TR-02 13 32 22 15 12 4 1 48 28 252
2019 TR-03 11 35 25 17 9 3 1 48 27 196
2019 TR-04 27 33 23 15 3 0 0 59 18 34
2018 TR 7 31 27 19 11 5 0 40 31 466
2018 TR-02 6 27 25 20 15 7 0 35 38 214
2018 TR-03 5 32 33 19 8 3 0 38 28 189
2018 TR-04 17 45 20 14 0 3 0 64 15 35
2017 TR 10 31 23 22 9 4 1 43 32 494
2017 TR-02 10 30 23 22 10 4 2 43 33 258
2017 TR-03 8 29 26 23 8 6 1 39 33 196
2017 TR-04 22 49 18 11 0 0 0 71 11 27
2014 TR 8 26 20 28 15 2 1 35 44 590
2014 TR-02 7 27 18 29 16 3 1 34 46 315
2014 TR-03 8 24 23 26 17 1 1 33 43 223
2014 TR-04 13 26 19 35 8 0 0 39 42 38
2011 TR 13 29 18 24 12 2 0 44 38 840
2011 TR-01 26 30 26 11 5 2 0 57 16 57
2011 TR-02 11 29 17 25 15 2 0 42 41 391
2011 TR-03 11 27 20 27 12 1 1 39 41 304
2011 TR-04 16 39 18 20 4 4 0 57 24 56
2011 TR-05 33 43 5 14 5 0 0 76 19 21
2008 TR 20 40 18 13 5 3 0 62 18 683
2008 TR-01 35 47 10 2 3 4 0 85 5 103
2008 TR-02 18 35 21 16 6 3 1 56 22 269
2008 TR-03 18 41 18 14 6 3 0 61 20 247
2008 TR-04 17 46 19 18 0 0 0 63 18 41
2008 TR-05 19 45 30 6 0 0 0 64 6 16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 12 30 18 16 13 5 6 47 33 519
2019 TR-02 9 30 17 14 16 7 7 45 35 255
2019 TR-03 12 27 20 19 13 3 6 42 36 196
2019 TR-04 30 36 14 12 3 3 3 70 16 34
2018 TR 11 30 17 18 14 4 6 45 36 464
2018 TR-02 8 34 14 17 17 4 5 46 38 214
2018 TR-03 7 27 21 22 12 5 6 38 38 188
2018 TR-04 32 26 26 9 6 0 0 59 15 34
2017 TR 12 31 15 19 11 4 8 49 34 495
2017 TR-02 10 31 15 20 11 4 9 46 36 258
2017 TR-03 12 28 16 19 11 5 9 46 35 197
2017 TR-04 29 37 18 12 0 0 4 69 12 27
2014 TR 10 25 18 20 20 2 6 38 43 590
2014 TR-02 10 25 16 20 21 3 5 39 44 315
2014 TR-03 7 24 20 19 20 2 8 35 43 223
2014 TR-04 13 29 12 19 21 5 0 45 42 38
2011 TR 15 33 19 14 11 2 5 53 27 837
2011 TR-01 30 41 19 0 2 5 4 77 2 57
2011 TR-02 15 33 21 17 8 2 4 52 26 391
2011 TR-03 10 29 19 16 16 1 9 43 35 301
2011 TR-04 20 52 14 9 2 2 2 74 11 56
2011 TR-05 43 33 10 10 5 0 0 76 14 21
2008 TR 26 35 13 11 10 2 3 64 22 683
2008 TR-01 38 37 11 3 6 4 1 79 9 102
2008 TR-02 27 32 16 12 7 3 3 62 21 270
2008 TR-03 19 35 12 13 16 0 5 57 30 247
2008 TR-04 31 51 7 6 5 0 0 82 10 41
2008 TR-05 31 36 0 19 6 0 8 73 27 16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 47 20 11 6 4 1 10 76 11 519
2019 TR-02 45 18 12 8 4 2 11 72 14 255
2019 TR-03 50 19 10 4 4 1 12 80 9 196
2019 TR-04 43 39 9 6 3 0 0 82 9 34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 65 5 2 2 1 1 24 93 4 517
2019 TR-02 62 4 3 2 2 2 26 91 5 254
2019 TR-03 64 5 1 3 1 0 27 94 5 196
2019 TR-04 79 6 6 0 3 0 6 90 3 33

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 46 22 13 6 3 2 9 76 10 517
2019 TR-02 43 20 13 6 6 2 10 73 13 254
2019 TR-03 44 23 14 7 1 1 10 75 9 196
2019 TR-04 60 25 9 3 0 0 3 87 3 33

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 46 19 13 6 3 2 10 74 11 518
2019 TR-02 45 16 14 7 5 3 10 70 14 255
2019 TR-03 44 21 12 7 3 2 11 75 12 196
2019 TR-04 57 25 12 3 0 0 3 84 3 33

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 48 11 11 7 8 3 11 69 18 517
2019 TR-02 44 12 11 8 9 4 12 67 20 254
2019 TR-03 50 10 10 8 6 3 13 72 16 196
2019 TR-04 55 18 9 2 15 0 0 74 17 33

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 81 4 1 0 0 1 12 99 1 518
2019 TR-02 80 4 0 0 0 2 14 100 0 255
2019 TR-03 81 4 0 0 1 1 13 99 1 196
2019 TR-04 86 6 6 2 0 0 0 92 2 33

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 81 3 2 1 2 1 10 95 4 515
2019 TR-02 77 5 1 2 2 1 12 94 5 253
2019 TR-03 82 2 2 2 2 0 11 95 3 196
2019 TR-04 94 0 3 0 0 3 0 97 0 33

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 76 4 2 2 1 1 14 95 3 509
2019 TR-02 71 6 2 2 2 2 17 94 4 252
2019 TR-03 78 4 2 2 0 1 15 96 2 191
2019 TR-04 94 3 0 3 0 0 0 97 3 33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 6 25 26 19 11 13 1 36 34 518
2019 TR-02 6 23 24 17 11 18 1 35 36 254
2019 TR-03 5 24 29 22 12 8 1 32 37 196
2019 TR-04 14 33 33 12 3 6 0 49 16 34
2018 TR 6 25 25 20 12 11 1 35 37 464
2018 TR-02 5 25 26 16 15 12 0 35 35 213
2018 TR-03 2 23 27 26 11 11 1 29 42 188
2018 TR-04 17 39 12 23 9 0 0 57 32 35
2017 TR 5 21 23 21 14 16 1 31 42 494
2017 TR-02 3 16 25 21 14 20 2 25 44 257
2017 TR-03 5 23 21 21 17 13 0 31 44 197
2017 TR-04 7 40 29 19 0 4 0 50 20 27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TR 16 39 21 11 5 8 0 60 17 514
2019 TR-02 16 38 22 9 5 10 1 60 16 252
2019 TR-03 12 41 20 14 5 8 0 57 21 195
2019 TR-04 30 40 25 3 3 0 0 69 6 33
2018 TR 20 42 18 8 3 8 0 68 12 466
2018 TR-02 18 43 18 7 5 8 0 68 13 215
2018 TR-03 19 40 19 11 2 9 0 65 15 189
2018 TR-04 30 49 15 0 0 6 0 84 0 34
2017 TR 18 41 19 8 2 12 1 67 12 495
2017 TR-02 19 40 20 6 2 12 1 68 9 258
2017 TR-03 13 40 20 11 2 14 1 62