2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - TC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 60 4 24 4 0 0 68 28 25
2017 TC 34 59 4 4 0 0 0 93 4 29
2017 TC-07 38 54 8 0 0 0 0 92 0 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 44 36 12 4 4 0 0 80 8 25
2017 TC 48 28 3 18 4 0 0 76 21 29
2017 TC-07 38 31 0 31 0 0 0 69 31 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 32 40 12 12 4 0 0 72 16 25
2017 TC 45 31 14 10 0 0 0 76 10 29
2017 TC-07 46 23 15 15 0 0 0 69 15 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 4 48 12 36 0 0 0 52 36 25
2018 TC 7 39 25 29 0 0 0 46 29 28
2018 TC-07 18 27 9 45 0 0 0 45 45 11
2017 TC 18 48 14 17 4 0 0 65 21 29
2017 TC-07 23 38 8 23 8 0 0 62 31 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 68 8 12 0 0 0 80 12 25
2017 TC 24 58 14 0 0 0 4 85 0 29
2017 TC-07 38 38 15 0 0 0 8 83 0 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 16 36 28 16 4 0 0 52 20 25
2018 TC 32 43 14 4 4 0 4 78 7 28
2018 TC-07 36 36 18 0 0 0 9 80 0 11
2017 TC 31 35 21 3 7 4 0 68 10 29
2017 TC-07 38 46 8 0 8 0 0 85 8 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 56 8 4 8 0 0 80 12 25
2018 TC 39 50 7 4 0 0 0 89 4 28
2018 TC-07 36 55 0 9 0 0 0 91 9 11
2017 TC 45 48 7 0 0 0 0 93 0 29
2017 TC-07 46 38 15 0 0 0 0 85 0 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 44 16 0 16 0 0 68 16 25
2018 TC 21 46 21 11 0 0 0 68 11 28
2018 TC-07 18 45 27 9 0 0 0 64 9 11
2017 TC 32 47 7 14 0 0 0 79 14 29
2017 TC-07 38 38 8 15 0 0 0 77 15 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 25 46 8 21 0 0 0 71 21 24
2018 TC 19 52 22 4 4 0 0 70 7 27
2018 TC-07 27 27 36 9 0 0 0 55 9 11
2017 TC 25 44 21 7 4 0 0 68 11 28
2017 TC-07 33 25 17 17 8 0 0 58 25 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 40 52 4 4 0 0 0 92 4 25
2018 TC 36 50 14 0 0 0 0 86 0 28
2018 TC-07 36 55 9 0 0 0 0 91 0 11
2017 TC 25 51 11 10 0 4 0 79 10 29
2017 TC-07 38 31 8 15 0 8 0 75 17 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 25 42 17 8 8 0 0 67 17 24
2018 TC 22 59 15 4 0 0 0 81 4 27
2018 TC-07 20 70 10 0 0 0 0 90 0 10
2017 TC 28 55 13 4 0 0 0 83 4 29
2017 TC-07 38 46 8 8 0 0 0 85 8 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 48 44 0 0 8 0 0 92 8 25
2018 TC 50 43 4 0 4 0 0 93 4 28
2018 TC-07 55 36 0 0 9 0 0 91 9 11
2017 TC 52 48 0 0 0 0 0 100 0 29
2017 TC-07 54 46 0 0 0 0 0 100 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 40 24 8 16 0 0 52 24 25
2018 TC 11 54 25 11 0 0 0 64 11 28
2018 TC-07 18 45 27 9 0 0 0 64 9 11
2017 TC 28 51 18 4 0 0 0 79 4 29
2017 TC-07 31 54 15 0 0 0 0 85 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 40 28 4 16 0 0 52 20 25
2018 TC 14 64 11 7 4 0 0 79 11 28
2018 TC-07 18 36 27 9 9 0 0 55 18 11
2017 TC 27 52 18 4 0 0 0 79 4 29
2017 TC-07 31 46 15 8 0 0 0 77 8 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 44 24 16 8 0 0 52 24 25
2018 TC 14 46 21 18 0 0 0 61 18 28
2018 TC-07 27 18 36 18 0 0 0 45 18 11
2017 TC 21 54 18 7 0 0 0 75 7 29
2017 TC-07 31 31 31 8 0 0 0 62 8 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 29 54 13 0 0 0 4 87 0 24
2018 TC 50 39 4 4 4 0 0 89 7 28
2018 TC-07 45 45 0 0 9 0 0 91 9 11
2017 TC 46 51 4 0 0 0 0 96 0 29
2017 TC-07 54 38 8 0 0 0 0 92 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 25 46 21 8 0 0 0 71 8 24
2018 TC 43 39 11 4 4 0 0 82 7 28
2018 TC-07 45 45 9 0 0 0 0 91 0 11
2017 TC 42 31 20 4 4 0 0 73 7 29
2017 TC-07 54 38 8 0 0 0 0 92 0 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 16 36 32 12 4 0 0 16 52 25
2018 TC 11 25 46 11 0 4 4 12 38 28
2018 TC-07 9 36 36 0 0 9 9 0 56 11
2017 TC 4 21 41 18 11 0 7 30 26 29
2017 TC-07 8 15 46 15 8 0 8 25 25 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 24 32 8 4 0 42 33 25
2018 TC 4 11 39 21 11 11 4 38 17 28
2018 TC-07 9 9 18 18 27 9 9 56 22 11
2017 TC 0 17 21 30 14 4 14 54 21 29
2017 TC-07 0 23 8 31 15 8 15 60 30 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 28 36 28 8 0 0 0 8 64 25
2018 TC 18 29 25 11 7 7 4 20 52 28
2018 TC-07 18 27 18 9 9 9 9 22 56 11
2017 TC 10 14 32 13 13 0 18 32 29 29
2017 TC-07 8 8 38 0 15 0 31 22 22 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 16 40 32 0 0 0 32 28 25
2018 TC 11 22 26 30 7 0 4 38 35 27
2018 TC-07 18 45 18 9 0 0 9 10 70 11
2017 TC 10 18 45 17 7 0 4 25 29 29
2017 TC-07 15 23 31 15 8 0 8 25 42 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 20 36 28 16 0 0 0 16 56 25
2018 TC 18 29 29 14 7 0 4 22 48 28
2018 TC-07 18 36 27 9 0 0 9 10 60 11
2017 TC 13 30 18 21 11 4 4 34 47 29
2017 TC-07 8 31 15 23 8 8 8 36 45 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 20 16 24 20 8 4 50 32 25
2018 TC 0 11 18 50 11 4 7 68 12 28
2018 TC-07 0 0 27 45 9 0 18 67 0 11
2017 TC 0 3 14 30 39 0 14 80 3 29
2017 TC-07 0 0 15 15 38 0 31 78 0 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 25 33 25 8 4 4 0 13 61 24
2018 TC 21 36 18 11 4 7 4 16 64 28
2018 TC-07 9 55 18 0 0 9 9 0 78 11
2017 TC 11 23 35 10 18 0 4 29 35 29
2017 TC-07 15 15 38 0 23 0 8 25 33 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 24 24 16 4 0 42 33 25
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 48 32 16 0 4 0 0 80 4 25
2017 TC 49 37 4 7 4 0 0 86 11 29
2017 TC-07 54 31 0 15 0 0 0 85 15 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 28 24 20 12 12 4 0 54 25 25
2018 TC 21 46 21 4 4 4 0 70 7 28
2018 TC-07 27 27 18 9 9 9 0 60 20 11
2017 TC 21 37 21 7 7 4 4 62 15 29
2017 TC-07 23 31 15 8 15 8 0 58 25 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 40 20 20 8 8 4 0 63 17 25
2018 TC 36 54 0 7 4 0 0 89 11 28
2018 TC-07 45 55 0 0 0 0 0 100 0 11
2017 TC 34 52 7 7 0 0 0 86 7 29
2017 TC-07 31 69 0 0 0 0 0 100 0 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 36 32 24 8 0 0 0 68 8 25
2018 TC 32 50 11 7 0 0 0 82 7 28
2018 TC-07 45 36 9 9 0 0 0 82 9 11
2017 TC 28 61 0 11 0 0 0 89 11 29
2017 TC-07 31 46 0 23 0 0 0 77 23 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 32 36 0 8 0 0 56 8 25
2018 TC 29 54 18 0 0 0 0 82 0 28
2018 TC-07 36 36 27 0 0 0 0 73 0 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 20 44 16 4 8 0 8 70 13 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 28 48 8 4 12 0 0 76 16 25
2018 TC 46 39 11 0 4 0 0 86 4 28
2018 TC-07 45 36 18 0 0 0 0 82 0 11
2017 TC 32 41 20 4 4 0 0 73 7 29
2017 TC-07 23 54 15 0 8 0 0 77 8 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 40 16 8 12 0 0 64 20 25
2018 TC 57 32 11 0 0 0 0 89 0 28
2018 TC-07 45 36 18 0 0 0 0 82 0 11
2017 TC 31 55 11 4 0 0 0 86 4 29
2017 TC-07 31 46 15 8 0 0 0 77 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 44 16 8 8 0 0 68 16 25
2018 TC 54 36 7 4 0 0 0 89 4 28
2018 TC-07 55 27 18 0 0 0 0 82 0 11
2017 TC 32 58 7 4 0 0 0 89 4 29
2017 TC-07 38 54 8 0 0 0 0 92 0 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 67 25 8 0 0 0 0 92 0 24
2017 TC 76 21 4 0 0 0 0 96 0 29
2017 TC-07 69 31 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 36 32 4 4 20 0 4 71 25 25
2017 TC 30 39 14 0 7 7 4 76 8 29
2017 TC-07 23 38 8 0 15 8 8 73 18 13

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 48 24 16 4 8 0 0 72 12 25
2018 TC 64 36 0 0 0 0 0 100 0 28
2018 TC-07 55 45 0 0 0 0 0 100 0 11
2017 TC 58 28 10 0 4 0 0 87 4 29
2017 TC-07 54 38 0 0 8 0 0 92 8 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 32 32 16 12 8 0 0 64 20 25
2018 TC 61 29 7 0 0 4 0 93 0 28
2018 TC-07 55 36 0 0 0 9 0 100 0 11
2017 TC 58 21 10 7 4 0 0 79 11 29
2017 TC-07 54 23 8 8 8 0 0 77 15 13
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 20 24 20 4 0 33 46 25
2018 TC 14 25 25 29 0 7 0 42 31 28
2018 TC-07 9 18 36 27 0 9 0 30 30 11
2017 TC 14 27 42 7 0 10 0 45 8 29
2017 TC-07 23 15 46 8 0 8 0 42 8 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 8 20 32 28 0 0 20 60 25
2018 TC 18 18 25 21 18 0 0 36 39 28
2018 TC-07 9 9 36 36 9 0 0 18 45 11
2017 TC 11 20 45 18 4 4 0 32 22 29
2017 TC-07 15 8 54 8 8 8 0 25 17 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 4 16 16 28 36 0 0 20 64 25
2018 TC 7 14 18 46 11 4 0 22 59 28
2018 TC-07 9 9 9 73 0 0 0 18 73 11
2017 TC 11 17 49 21 0 4 0 28 21 29
2017 TC-07 15 15 54 8 0 8 0 33 8 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 8 16 40 28 0 0 16 68 25
2018 TC 7 18 21 43 11 0 0 25 54 28
2018 TC-07 9 0 27 55 9 0 0 9 64 11
2017 TC 11 20 42 21 7 0 0 31 28 29
2017 TC-07 15 15 38 23 8 0 0 31 31 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 60 20 8 8 0 0 4 83 8 25
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 40 12 16 0 0 32 28 25
2018 TC 18 36 36 11 0 0 0 54 11 28
2018 TC-07 27 18 45 9 0 0 0 45 9 11
2017 TC 14 45 24 17 0 0 0 59 17 29
2017 TC-07 23 38 23 15 0 0 0 62 15 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 4 12 12 44 28 0 0 16 72 25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 44 20 12 16 0 0 52 28 25
2018 TC 19 42 8 19 0 8 4 70 22 26
2018 TC-07 20 40 20 20 0 0 0 60 20 10
2017 TC 7 51 25 14 0 4 0 60 15 29
2017 TC-07 8 54 23 15 0 0 0 62 15 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 52 20 16 4 0 0 60 20 25
2018 TC 29 46 14 11 0 0 0 75 11 28
2018 TC-07 36 45 9 9 0 0 0 82 9 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 36 12 16 4 0 33 29 25
2018 TC 7 32 21 14 14 11 0 44 32 28
2018 TC-07 0 9 36 36 9 9 0 10 50 11
2017 TC 14 31 24 21 7 4 0 46 29 29
2017 TC-07 23 15 23 23 8 8 0 42 33 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 0 12 36 32 20 0 0 12 52 25
2018 TC 11 18 25 32 11 4 0 30 44 28
2018 TC-07 18 0 27 36 18 0 0 18 55 11
2017 TC 14 21 37 28 0 0 0 35 28 29
2017 TC-07 15 8 31 46 0 0 0 23 46 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 0 12 24 28 24 8 4 14 59 25
2018 TC 7 25 21 25 18 4 0 33 44 28
2018 TC-07 18 0 27 36 18 0 0 18 55 11
2017 TC 11 25 21 30 11 0 4 36 42 29
2017 TC-07 8 23 23 23 15 0 8 33 42 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 44 20 20 4 4 0 8 70 9 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 52 16 12 0 0 0 20 85 0 25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 32 28 28 8 4 0 0 60 12 25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 36 16 16 4 0 4 63 21 25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 32 36 16 8 0 0 8 74 9 25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 68 24 4 0 0 0 4 96 0 25

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 68 12 4 8 0 0 8 87 9 25

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 80 4 12 0 0 0 4 88 0 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 16 24 24 20 12 4 0 42 33 25
2018 TC 4 29 39 29 0 0 0 32 29 28
2018 TC-07 9 9 36 45 0 0 0 18 45 11
2017 TC 4 58 21 4 4 7 4 69 8 29
2017 TC-07 8 46 31 8 0 8 0 58 8 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 21 46 13 8 13 0 0 67 21 24
2018 TC 50 29 21 0 0 0 0 79 0 28
2018 TC-07 64 27 9 0 0 0 0 91 0 11
2017 TC 18 62 17 4 0 0 0 79 4 29
2017 TC-07 23 62 8 8 0 0 0 85 8 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 32 44 16 4 0 4 0 79 4 25
2018 TC 39 43 11 0 0 7 0 88 0 28
2018 TC-07 45 55 0 0 0 0 0 100 0 11
2017 TC 31 49 16 0 0 4 0 83 0 29
2017 TC-07 31 54 8 0 0 8 0 92 0 13

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 28 48 12 8 4 0 0 76 12 25
2018 TC 36 57 7 0 0 0 0 93 0 28
2018 TC-07 45 45 9 0 0 0 0 91 0 11
2017 TC 31 59 6 0 4 0 0 90 4 29
2017 TC-07 38 46 8 0 8 0 0 85 8 13

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 17 33 25 21 4 0 0 50 25 24
2018 TC 25 57 18 0 0 0 0 82 0 28
2018 TC-07 36 45 18 0 0 0 0 82 0 11
2017 TC 21 55 21 4 0 0 0 76 4 29
2017 TC-07 31 38 23 8 0 0 0 69 8 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 28 28 24 8 0 0 40 32 25
2018 TC 21 46 21 11 0 0 0 68 11 28
2018 TC-07 18 55 18 9 0 0 0 73 9 11
2017 TC 21 58 17 4 0 0 0 79 4 29
2017 TC-07 31 38 23 8 0 0 0 69 8 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 16 32 28 20 0 4 0 50 21 25
2018 TC 39 36 11 11 0 0 4 78 11 28
2018 TC-07 45 36 0 9 0 0 9 90 10 11
2017 TC 42 38 13 4 0 4 0 83 4 29
2017 TC-07 46 31 15 0 0 8 0 83 0 13
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 TC 16 44 40 25
2018 TC 11 50 39 28
2018 TC-07 9 55 36 11
2017 TC 7 77 16 29
2017 TC-07 0 85 15 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 20 48 20 8 0 0 4 71 8 25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 40 36 12 4 0 4 4 83 4 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 4 28 12 16 20 8 22 39 25
2018 TC 7 14 36 14 7 18 4 27 27 28
2018 TC-07 9 9 27 18 18 18 0 22 44 11
2017 TC 7 24 30 7 4 25 4 43 15 29
2017 TC-07 15 15 23 15 8 23 0 40 30 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 20 32 16 12 12 8 0 57 26 25
2018 TC 18 36 25 7 7 7 0 58 15 28
2018 TC-07 18 36 18 9 18 0 0 55 27 11
2017 TC 11 52 23 7 0 7 0 68 8 29
2017 TC-07 15 38 15 15 0 15 0 64 18 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 TC 0 100 25

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 12 40 0 8 16 12 33 11 25
2018 TC 23 31 23 0 0 19 4 70 0 26
2018 TC-07 30 30 20 0 0 10 10 75 0 10
2017 TC 7 31 27 4 0 32 0 56 5 29
2017 TC-07 15 15 23 8 0 38 0 50 13 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 20 32 24 8 4 8 4 59 14 25
2018 TC 32 36 18 0 0 11 4 79 0 28
2018 TC-07 45 36 9 0 0 0 9 90 0 11
2017 TC 14 58 17 4 0 7 0 78 4 29
2017 TC-07 23 38 23 8 0 8 0 67 8 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 52 24 12 4 8 0 0 76 12 25
2018 TC 29 25 32 11 4 0 0 54 14 28
2018 TC-07 36 36 18 9 0 0 0 73 9 11
2017 TC 35 21 34 4 4 0 4 57 7 29
2017 TC-07 38 15 23 8 8 0 8 58 17 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 4 24 36 28 8 0 0 28 36 25
2018 TC 7 25 32 18 18 0 0 32 36 28
2018 TC-07 9 9 36 18 27 0 0 18 45 11
2017 TC 11 20 38 25 7 0 0 30 32 29
2017 TC-07 8 31 23 31 8 0 0 38 38 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 4 36 36 12 12 0 0 40 24 25
2018 TC 11 41 19 22 7 0 0 52 30 27
2018 TC-07 9 9 27 36 18 0 0 18 55 11
2017 TC 11 30 25 21 14 0 0 41 35 29
2017 TC-07 8 23 23 15 31 0 0 31 46 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 20 32 12 0 4 33 46 25
2018 TC 4 18 36 25 18 0 0 21 43 28
2018 TC-07 9 9 36 27 18 0 0 18 45 11
2017 TC 14 31 25 13 13 0 4 46 28 29
2017 TC-07 15 31 23 15 8 0 8 50 25 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 44 36 12 8 0 0 0 80 8 25
2018 TC 43 36 11 4 7 0 0 79 11 28
2018 TC-07 45 27 18 9 0 0 0 73 9 11
2017 TC 31 30 28 4 4 0 4 64 7 29
2017 TC-07 31 31 31 0 0 0 8 67 0 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 24 28 32 8 8 0 0 52 16 25
2018 TC 29 43 18 7 4 0 0 71 11 28
2018 TC-07 45 36 18 0 0 0 0 82 0 11
2017 TC 27 38 14 18 4 0 0 65 21 29
2017 TC-07 38 38 23 0 0 0 0 77 0 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 36 28 8 16 0 0 48 24 25
2018 TC 14 29 39 14 4 0 0 43 18 28
2018 TC-07 18 27 45 9 0 0 0 45 9 11
2017 TC 23 42 32 4 0 0 0 65 4 29
2017 TC-07 23 31 38 8 0 0 0 54 8 13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 20 32 32 8 0 0 28 40 25
2018 TC 14 21 36 18 11 0 0 36 29 28
2018 TC-07 27 0 36 18 18 0 0 27 36 11
2017 TC 18 35 34 11 4 0 0 52 14 29
2017 TC-07 15 38 23 15 8 0 0 54 23 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 12 32 24 24 4 0 4 46 29 25
2018 TC 29 32 25 11 4 0 0 61 14 28
2018 TC-07 27 27 27 18 0 0 0 55 18 11
2017 TC 32 41 17 11 0 0 0 72 11 29
2017 TC-07 38 38 15 8 0 0 0 77 8 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 28 32 24 8 8 0 0 60 16 25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 36 28 16 12 0 0 44 28 25
2018 TC 14 39 29 4 11 0 4 56 15 28
2018 TC-07 18 36 18 9 18 0 0 55 27 11
2017 TC 21 38 20 14 7 0 0 59 21 29
2017 TC-07 31 23 23 15 8 0 0 54 23 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 36 40 12 8 0 0 4 79 8 25
2018 TC 44 30 19 0 4 0 4 77 4 27
2018 TC-07 36 27 27 0 0 0 9 70 0 11
2017 TC 52 24 20 4 0 0 0 76 4 29
2017 TC-07 62 8 31 0 0 0 0 69 0 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 72 12 8 0 0 0 8 91 0 25
2018 TC 79 11 4 0 0 0 7 96 0 28
2018 TC-07 73 18 0 0 0 0 9 100 0 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 68 16 4 4 8 0 0 84 12 25
2018 TC 71 14 4 4 4 4 0 89 7 28
2018 TC-07 64 18 9 0 9 0 0 82 9 11
2017 TC 70 13 11 4 4 0 0 82 7 29
2017 TC-07 62 8 15 8 8 0 0 69 15 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 36 24 32 0 8 0 0 60 8 25
2018 TC 25 43 21 4 4 0 4 70 7 28
2018 TC-07 27 45 18 0 9 0 0 73 9 11
2017 TC 55 17 21 7 0 0 0 72 7 29
2017 TC-07 38 8 38 15 0 0 0 46 15 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 40 28 12 8 12 0 0 68 20 25
2018 TC 46 32 7 4 11 0 0 79 14 28
2018 TC-07 36 45 0 0 18 0 0 82 18 11
2017 TC 62 20 14 0 4 0 0 82 4 29
2017 TC-07 46 23 23 0 8 0 0 69 8 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 56 24 4 0 0 0 16 95 0 25
2018 TC 63 15 4 0 0 0 19 95 0 27
2018 TC-07 60 10 0 0 0 0 30 100 0 10
2017 TC 69 6 4 0 0 0 21 96 0 29
2017 TC-07 69 0 0 0 0 0 31 100 0 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 76 16 4 0 0 0 4 96 0 25
2018 TC 64 7 14 4 0 0 11 80 4 28
2018 TC-07 73 9 0 0 0 0 18 100 0 11
2017 TC 76 10 4 0 0 0 11 96 0 29
2017 TC-07 69 8 0 0 0 0 23 100 0 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 60 24 4 4 8 0 0 84 12 25
2018 TC 54 39 0 7 0 0 0 93 7 28
2018 TC-07 64 36 0 0 0 0 0 100 0 11
2017 TC 55 27 18 0 0 0 0 82 0 29
2017 TC-07 54 15 31 0 0 0 0 69 0 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 72 12 16 0 0 0 0 84 0 25
2018 TC 46 32 18 0 4 0 0 79 4 28
2018 TC-07 36 36 27 0 0 0 0 73 0 11
2017 TC 62 4 32 3 0 0 0 66 3 29
2017 TC-07 69 0 31 0 0 0 0 69 0 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 0 40 28 16 16 0 0 40 32 25
2018 TC 4 32 43 18 4 0 0 36 21 28
2018 TC-07 0 27 55 9 9 0 0 27 18 11
2017 TC 10 25 51 14 0 0 0 35 14 29
2017 TC-07 8 31 46 15 0 0 0 38 15 13

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 4 20 44 28 4 0 0 32 24 25
2018 TC 4 18 29 46 4 0 0 50 21 28
2018 TC-07 9 18 18 55 0 0 0 55 27 11
2017 TC 4 18 34 32 13 0 0 45 21 29
2017 TC-07 8 15 8 54 15 0 0 69 23 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 0 40 32 8 16 4 0 42 25 25
2018 TC 11 25 43 11 4 7 0 38 15 28
2018 TC-07 27 18 36 18 0 0 0 45 18 11
2017 TC 11 24 39 22 0 4 0 37 23 28
2017 TC-07 15 23 31 23 0 8 0 42 25 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 8 24 28 20 16 4 0 33 38 25
2018 TC 7 32 32 21 4 4 0 41 26 28
2018 TC-07 9 27 27 27 9 0 0 36 36 11
2017 TC 21 21 27 18 11 4 0 43 29 29
2017 TC-07 23 8 15 23 23 8 0 33 50 13
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 TC 16 84 25
2017 TC 18 82 29
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 16 52 20 12 0 0 0 16 84 25
2018 TC 39 32 18 7 4 0 0 39 61 28
2018 TC-07 27 64 9 0 0 0 0 27 73 11
2017 TC 38 20 14 21 7 0 0 38 62 29
2017 TC-07 46 15 15 8 15 0 0 46 54 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 TC 38 62 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 TC 62 38 21
2018 TC 56 44 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 10 29 29 19 10 0 5 40 30 21
2018 TC 35 12 12 18 12 0 12 53 33 17
2017 TC 6 28 17 17 10 6 17 43 35 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 0 24 33 14 14 0 14 28 33 21
2018 TC 12 6 18 18 29 0 18 21 57 17
2017 TC 6 11 28 16 17 6 17 22 42 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TC 60 20 4 0 0 0 16 95 0 25
2018 TC 75 11 0 0 4 0 11 96 4 28
2018 TC-07 73 9 0 0 0 0 18 100 0 11
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