2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 13 43 7 25 11 0 0 56 37 324
2019 SR-00 45 45 0 9 0 0 0 91 9 11
2019 SR-01 4 53 13 22 7 0 0 58 29 45
2019 SR-02 8 38 0 46 8 0 0 46 54 13
2019 SR-03 17 42 0 25 8 0 8 64 36 12
2019 SR-04 29 47 0 24 0 0 0 76 24 17
2019 SR-06 9 52 9 22 9 0 0 61 30 23
2019 SR-07 17 42 8 8 25 0 0 58 33 12
2019 SR-08 27 45 5 14 9 0 0 73 23 22
2019 SR-09 14 27 9 27 23 0 0 41 50 22
2019 SR-10 15 46 8 17 15 0 0 60 31 48
2019 SR-11 6 36 7 37 14 0 0 41 51 70
2017 SR 7 46 4 26 17 0 0 53 43 298
2017 SR-01 4 54 0 25 17 0 0 58 42 24
2017 SR-08 5 60 0 30 5 0 0 65 35 20
2017 SR-09 4 37 0 26 33 0 0 41 59 27
2017 SR-10 7 33 2 36 22 0 0 40 58 45
2017 SR-11 3 45 9 29 13 0 1 48 43 92
2014 SR 7 31 6 33 23 0 0 38 56 416
2014 SR-01 8 36 8 44 4 0 0 44 48 25
2014 SR-03 28 46 0 14 12 0 0 74 26 15
2014 SR-04 4 72 15 0 8 0 0 77 8 14
2014 SR-06 7 36 7 36 14 0 0 43 50 14
2014 SR-08 9 35 9 32 15 0 0 44 47 34
2014 SR-09 5 40 9 33 14 0 0 44 47 43
2014 SR-10 7 11 2 39 40 0 0 18 79 82
2014 SR-11 4 29 6 39 22 0 0 33 61 110
2011 SR 17 47 6 22 8 0 0 64 31 483
2011 SR-01 16 48 4 26 6 0 0 64 32 71
2011 SR-02 48 28 14 10 0 0 0 76 10 20
2011 SR-03 50 30 0 14 0 7 0 85 15 18
2011 SR-04 24 50 8 19 0 0 0 74 19 24
2011 SR-05 10 43 0 48 0 0 0 52 48 11
2011 SR-06 22 33 11 29 5 0 0 54 35 19
2011 SR-08 14 43 5 28 9 0 0 57 38 43
2011 SR-09 7 57 7 11 20 0 0 63 30 46
2011 SR-10 17 43 3 29 8 0 0 60 37 90
2011 SR-11 13 52 9 17 9 0 0 65 26 113
2008 SR 16 43 8 20 13 0 0 59 32 288
2008 SR-01 13 57 9 14 7 0 0 69 22 56
2008 SR-02 24 38 12 24 3 0 0 62 26 10
2008 SR-04 30 42 26 2 0 0 0 72 2 15
2008 SR-06 21 47 0 21 11 0 0 68 32 11
2008 SR-08 8 38 8 31 15 0 0 46 46 13
2008 SR-09 6 34 6 22 31 0 0 41 53 32
2008 SR-10 19 44 4 22 12 0 0 62 34 60
2008 SR-11 11 47 11 23 9 0 0 57 32 47

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 77 13 5 0 1 0 3 93 1 323
2019 SR-00 91 0 9 0 0 0 0 91 0 11
2019 SR-01 76 11 11 0 2 0 0 87 2 45
2019 SR-02 100 0 0 0 0 0 0 100 0 13
2019 SR-03 75 17 0 0 8 0 0 92 8 12
2019 SR-04 94 6 0 0 0 0 0 100 0 17
2019 SR-06 78 9 0 0 0 0 13 100 0 23
2019 SR-07 92 8 0 0 0 0 0 100 0 12
2019 SR-08 82 0 9 0 0 0 9 90 0 22
2019 SR-09 73 23 0 0 0 0 5 100 0 22
2019 SR-10 67 13 10 0 4 0 6 84 4 48
2019 SR-11 76 17 6 0 0 0 1 94 0 70
2017 SR 70 16 6 2 1 0 4 90 4 298
2017 SR-01 79 13 8 0 0 0 0 92 0 24
2017 SR-08 75 15 5 0 0 0 5 95 0 20
2017 SR-09 67 26 4 0 0 0 4 96 0 27
2017 SR-10 67 22 9 0 0 0 2 91 0 45
2017 SR-11 66 15 7 4 2 1 4 86 7 92
2014 SR 69 18 7 1 1 0 4 90 3 416
2014 SR-01 72 28 0 0 0 0 0 100 0 25
2014 SR-03 93 7 0 0 0 0 0 100 0 15
2014 SR-04 72 20 7 0 0 0 0 93 0 14
2014 SR-06 80 0 13 7 0 0 0 80 7 15
2014 SR-08 79 9 9 3 0 0 0 88 3 34
2014 SR-09 67 19 7 0 0 0 7 93 0 43
2014 SR-10 63 23 7 1 2 0 2 89 4 81
2014 SR-11 65 17 8 2 2 0 5 88 4 110
2011 SR 76 14 5 1 1 1 3 94 2 483
2011 SR-01 84 13 1 0 0 0 1 99 0 71
2011 SR-02 95 5 0 0 0 0 0 100 0 20
2011 SR-03 84 14 0 0 0 0 2 100 0 18
2011 SR-04 75 13 7 2 2 0 0 89 4 24
2011 SR-05 90 5 5 0 0 0 0 95 0 11
2011 SR-06 71 24 5 0 0 0 0 95 0 19
2011 SR-08 66 17 10 0 2 2 2 87 2 43
2011 SR-09 76 13 2 0 0 0 9 98 0 46
2011 SR-10 78 9 4 0 2 1 6 93 2 90
2011 SR-11 70 19 7 2 0 1 1 91 2 113
2008 SR 79 11 5 1 2 0 1 92 3 288
2008 SR-01 87 8 0 2 4 0 0 95 5 56
2008 SR-02 100 0 0 0 0 0 0 100 0 10
2008 SR-04 69 2 16 0 0 0 12 81 0 15
2008 SR-06 79 11 11 0 0 0 0 89 0 11
2008 SR-08 69 23 0 0 0 0 8 100 0 13
2008 SR-09 72 19 6 0 0 0 3 94 0 32
2008 SR-10 78 10 5 2 2 2 2 91 3 60
2008 SR-11 79 13 4 2 2 0 0 91 4 47

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 26 41 11 18 4 0 0 67 22 323
2019 SR-00 55 45 0 0 0 0 0 100 0 11
2019 SR-01 16 38 13 31 2 0 0 53 33 45
2019 SR-02 15 62 8 15 0 0 0 77 15 13
2019 SR-03 27 45 9 18 0 0 0 73 18 11
2019 SR-04 29 35 12 18 6 0 0 65 24 17
2019 SR-06 35 43 4 13 4 0 0 78 17 23
2019 SR-07 33 33 17 8 8 0 0 67 17 12
2019 SR-08 32 32 9 23 5 0 0 64 27 22
2019 SR-09 14 45 18 18 5 0 0 59 23 22
2019 SR-10 31 35 6 23 4 0 0 67 27 48
2019 SR-11 23 47 13 14 3 0 0 70 17 70
2017 SR 21 48 8 12 10 0 1 70 22 298
2017 SR-01 21 54 4 13 8 0 0 75 21 24
2017 SR-08 20 60 10 5 5 0 0 80 10 20
2017 SR-09 11 48 7 11 19 0 4 62 31 27
2017 SR-10 16 42 9 20 13 0 0 58 33 45
2017 SR-11 23 52 10 9 5 0 1 76 14 92
2014 SR 22 45 11 12 9 0 0 68 21 416
2014 SR-01 20 52 12 12 0 0 4 75 13 25
2014 SR-03 58 21 0 14 7 0 0 79 21 15
2014 SR-04 20 33 23 16 8 0 0 53 24 14
2014 SR-06 13 33 13 27 13 0 0 47 40 15
2014 SR-08 12 53 15 9 12 0 0 65 21 34
2014 SR-09 19 60 5 2 14 0 0 79 16 43
2014 SR-10 21 34 16 18 11 0 0 55 29 82
2014 SR-11 25 43 14 12 6 0 0 68 18 110
2011 SR 25 45 9 13 7 0 0 70 20 483
2011 SR-01 26 39 10 19 6 0 0 65 25 71
2011 SR-02 30 51 2 9 7 0 0 81 16 21
2011 SR-03 43 46 2 9 0 0 0 89 9 18
2011 SR-04 26 50 11 13 0 0 0 76 13 24
2011 SR-05 14 67 14 0 5 0 0 81 5 11
2011 SR-06 27 46 11 11 5 0 0 73 16 19
2011 SR-08 10 42 12 22 15 0 0 52 36 42
2011 SR-09 22 39 13 15 9 0 2 62 24 46
2011 SR-10 28 44 9 9 9 0 1 73 18 90
2011 SR-11 26 50 10 11 4 0 0 76 14 113

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 14 41 11 22 11 0 0 55 33 322
2019 SR-00 45 45 0 0 9 0 0 91 9 11
2019 SR-01 4 47 20 27 2 0 0 51 29 45
2019 SR-02 17 33 8 25 17 0 0 50 42 12
2019 SR-03 9 73 0 18 0 0 0 82 18 11
2019 SR-04 12 47 0 35 6 0 0 59 41 17
2019 SR-06 22 39 0 26 13 0 0 61 39 23
2019 SR-07 25 33 17 17 8 0 0 58 25 12
2019 SR-08 23 41 18 14 5 0 0 64 18 22
2019 SR-09 14 32 18 23 14 0 0 45 36 22
2019 SR-10 13 46 10 19 13 0 0 58 31 48
2019 SR-11 10 36 11 23 20 0 0 46 43 70
2018 SR 14 37 14 21 14 0 0 51 34 236
2018 SR-01 10 38 31 17 3 0 0 48 21 29
2018 SR-06 30 40 20 10 0 0 0 70 10 10
2018 SR-08 13 47 13 20 7 0 0 60 27 15
2018 SR-09 5 30 15 25 25 0 0 35 50 20
2018 SR-10 11 35 14 32 8 0 0 46 41 37
2018 SR-11 9 39 9 21 21 0 0 48 42 66
2017 SR 10 31 14 24 22 0 0 41 45 297
2017 SR-01 4 38 17 29 13 0 0 42 42 24
2017 SR-08 15 45 25 15 0 0 0 60 15 20
2017 SR-09 7 30 11 26 26 0 0 37 52 27
2017 SR-10 7 18 16 18 42 0 0 24 60 45
2017 SR-11 4 37 12 26 20 0 1 42 46 92
2014 SR 9 28 14 27 22 0 0 37 49 417
2014 SR-01 4 36 24 28 8 0 0 40 36 25
2014 SR-03 28 32 7 19 14 0 0 60 33 15
2014 SR-04 4 33 15 40 8 0 0 37 48 14
2014 SR-06 13 47 20 20 0 0 0 60 20 15
2014 SR-08 12 68 3 15 3 0 0 79 18 34
2014 SR-09 5 30 23 21 21 0 0 35 42 43
2014 SR-10 6 13 12 29 39 0 0 20 68 82
2014 SR-11 6 17 15 34 28 0 0 24 62 110
2011 SR 19 38 15 17 11 0 0 57 28 482
2011 SR-01 22 54 17 4 1 1 0 77 6 71
2011 SR-02 52 30 9 0 9 0 0 81 9 21
2011 SR-03 58 39 3 0 0 0 0 97 0 17
2011 SR-04 22 52 16 4 5 0 0 74 9 24
2011 SR-05 33 19 14 0 19 0 14 61 22 11
2011 SR-06 22 33 11 29 5 0 0 54 35 19
2011 SR-08 17 41 17 17 8 0 0 58 25 42
2011 SR-09 15 35 15 15 20 0 0 50 35 46
2011 SR-10 16 29 17 23 13 0 1 46 37 90
2011 SR-11 14 34 13 24 14 1 0 48 38 113
2008 SR 20 39 12 17 11 0 1 59 29 288
2008 SR-01 22 40 16 15 7 0 0 62 22 56
2008 SR-02 35 50 3 12 0 0 0 85 12 10
2008 SR-04 26 23 40 12 0 0 0 49 12 15
2008 SR-06 32 36 11 0 21 0 0 68 21 11
2008 SR-08 8 38 15 23 8 0 8 50 33 13
2008 SR-09 13 41 16 22 9 0 0 53 31 32
2008 SR-10 14 37 10 24 12 2 2 53 37 60
2008 SR-11 11 43 11 23 13 0 0 53 36 47

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 32 41 13 11 4 0 0 73 15 320
2019 SR-00 64 27 0 0 9 0 0 91 9 11
2019 SR-01 23 57 9 11 0 0 0 80 11 44
2019 SR-02 23 69 0 8 0 0 0 92 8 13
2019 SR-03 33 42 8 17 0 0 0 75 17 12
2019 SR-04 24 41 29 0 6 0 0 65 6 17
2019 SR-06 43 35 0 13 9 0 0 78 22 23
2019 SR-07 42 33 17 8 0 0 0 75 8 12
2019 SR-08 24 38 24 10 5 0 0 62 14 21
2019 SR-09 27 41 9 18 5 0 0 68 23 22
2019 SR-10 38 35 13 10 4 0 0 73 15 48
2019 SR-11 29 38 15 13 4 0 0 68 18 68
2017 SR 26 49 8 10 7 0 0 76 17 297
2017 SR-01 25 54 4 8 8 0 0 79 17 24
2017 SR-08 20 55 10 10 5 0 0 75 15 20
2017 SR-09 37 44 7 4 7 0 0 81 11 27
2017 SR-10 11 50 11 15 13 0 0 61 28 46
2017 SR-11 25 51 8 8 8 0 1 77 16 91
2014 SR 27 44 12 10 6 0 0 72 17 417
2014 SR-01 32 44 8 16 0 0 0 76 16 25
2014 SR-03 54 39 7 0 0 0 0 93 0 15
2014 SR-04 33 52 7 0 8 0 0 85 8 14
2014 SR-06 33 60 0 7 0 0 0 93 7 15
2014 SR-08 18 59 15 6 3 0 0 76 9 34
2014 SR-09 37 28 12 16 7 0 0 65 23 43
2014 SR-10 21 37 20 16 7 0 0 57 23 82
2014 SR-11 30 45 10 9 6 0 0 75 15 110

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 29 42 14 9 6 0 0 71 15 324
2019 SR-00 73 9 18 0 0 0 0 82 0 11
2019 SR-01 20 49 13 7 11 0 0 69 18 45
2019 SR-02 31 38 15 0 15 0 0 69 15 13
2019 SR-03 8 58 8 8 8 8 0 73 18 12
2019 SR-04 18 65 6 12 0 0 0 82 12 17
2019 SR-06 43 39 13 0 4 0 0 83 4 23
2019 SR-07 42 25 33 0 0 0 0 67 0 12
2019 SR-08 36 23 9 23 9 0 0 59 32 22
2019 SR-09 23 41 18 14 5 0 0 64 18 22
2019 SR-10 27 44 13 13 4 0 0 71 17 48
2019 SR-11 30 44 13 6 6 0 1 75 12 70
2018 SR 25 36 17 12 8 1 0 62 21 236
2018 SR-01 24 34 24 7 10 0 0 59 17 29
2018 SR-06 30 20 30 20 0 0 0 50 20 10
2018 SR-08 27 27 13 20 13 0 0 53 33 15
2018 SR-09 25 45 15 5 10 0 0 70 15 20
2018 SR-10 24 46 16 8 5 0 0 70 14 37
2018 SR-11 24 38 17 14 6 2 0 63 20 66
2017 SR 22 38 19 11 8 0 0 61 19 298
2017 SR-01 17 38 29 8 8 0 0 54 17 24
2017 SR-08 5 40 35 5 15 0 0 45 20 20
2017 SR-09 19 48 26 0 7 0 0 67 7 27
2017 SR-10 15 30 22 22 11 0 0 46 33 46
2017 SR-11 29 44 18 7 1 1 1 74 8 91
2014 SR 21 36 22 11 9 1 0 57 20 416
2014 SR-01 16 32 32 8 8 4 0 50 17 25
2014 SR-03 42 32 7 12 7 0 0 74 19 15
2014 SR-04 20 12 43 16 8 0 0 33 24 14
2014 SR-06 13 33 40 13 0 0 0 47 13 15
2014 SR-08 18 47 12 9 15 0 0 65 24 34
2014 SR-09 28 28 23 12 5 5 0 59 17 43
2014 SR-10 14 40 20 12 15 0 0 53 27 81
2014 SR-11 21 39 22 9 8 0 1 61 17 110
2011 SR 26 38 16 12 7 1 0 65 19 485
2011 SR-01 20 44 21 7 6 1 0 65 13 71
2011 SR-02 49 35 0 7 9 0 0 84 16 21
2011 SR-03 43 55 0 0 2 0 0 98 2 18
2011 SR-04 50 30 2 11 8 0 0 79 19 24
2011 SR-05 29 48 0 10 14 0 0 76 24 11
2011 SR-06 27 40 27 0 5 0 0 67 5 19
2011 SR-08 17 35 17 19 12 0 0 52 31 43
2011 SR-09 26 43 11 9 11 0 0 70 20 46
2011 SR-10 24 33 21 15 6 0 1 57 21 91
2011 SR-11 27 36 19 12 4 1 1 64 16 113

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 29 39 16 11 6 0 0 67 17 322
2019 SR-00 73 27 0 0 0 0 0 100 0 11
2019 SR-01 20 42 18 13 7 0 0 62 20 45
2019 SR-02 8 54 8 23 8 0 0 62 31 13
2019 SR-03 42 33 17 0 8 0 0 75 8 12
2019 SR-04 29 24 29 18 0 0 0 53 18 17
2019 SR-06 43 52 4 0 0 0 0 96 0 23
2019 SR-07 33 33 17 8 8 0 0 67 17 12
2019 SR-08 36 32 18 9 5 0 0 68 14 22
2019 SR-09 32 27 9 14 18 0 0 59 32 22
2019 SR-10 32 36 11 17 4 0 0 68 21 47
2019 SR-11 14 42 25 10 9 0 0 57 19 69
2018 SR 21 52 10 12 6 0 0 73 18 234
2018 SR-01 21 50 11 11 7 0 0 71 18 28
2018 SR-08 13 53 20 7 7 0 0 67 13 15
2018 SR-09 15 50 15 10 10 0 0 65 20 20
2018 SR-10 8 62 14 16 0 0 0 70 16 37
2018 SR-11 21 48 8 14 9 0 0 70 23 66
2017 SR 20 42 14 16 7 0 0 62 24 298
2017 SR-01 13 39 22 26 0 0 0 52 26 23
2017 SR-08 15 40 20 15 10 0 0 55 25 20
2017 SR-09 11 44 15 19 11 0 0 56 30 27
2017 SR-10 24 37 11 17 11 0 0 61 28 46
2017 SR-11 16 47 13 15 8 0 1 64 23 92
2014 SR 19 46 15 11 10 0 0 64 21 417
2014 SR-01 12 44 20 16 8 0 0 56 24 25
2014 SR-03 28 51 14 7 0 0 0 79 7 15
2014 SR-04 0 77 7 8 8 0 0 77 16 14
2014 SR-06 27 47 13 13 0 0 0 73 13 15
2014 SR-08 18 47 18 6 12 0 0 65 18 34
2014 SR-09 28 33 16 14 9 0 0 60 23 43
2014 SR-10 15 39 20 11 16 0 0 54 27 82
2014 SR-11 17 48 14 12 9 0 0 65 21 110
2011 SR 24 45 14 10 7 0 0 69 17 485
2011 SR-01 26 54 10 6 4 0 0 80 10 71
2011 SR-02 32 37 5 9 16 0 0 70 25 21
2011 SR-03 32 43 5 14 7 0 0 75 20 18
2011 SR-04 24 45 13 16 2 0 0 68 19 24
2011 SR-05 19 57 10 0 14 0 0 76 14 11
2011 SR-06 24 27 33 16 0 0 0 51 16 19
2011 SR-08 17 48 17 14 5 0 0 65 19 43
2011 SR-09 24 35 22 7 13 0 0 59 20 46
2011 SR-10 24 42 14 12 7 0 1 66 19 91
2011 SR-11 22 53 11 6 8 0 0 75 14 113
2008 SR 28 44 13 11 3 0 0 72 15 288
2008 SR-01 31 42 20 5 2 0 0 73 7 56
2008 SR-02 38 47 15 0 0 0 0 85 0 10
2008 SR-04 42 23 0 35 0 0 0 65 35 15
2008 SR-06 23 45 32 0 0 0 0 68 0 11
2008 SR-08 23 54 15 8 0 0 0 77 8 13
2008 SR-09 13 41 19 22 6 0 0 53 28 32
2008 SR-10 31 42 8 14 5 0 0 73 19 60
2008 SR-11 26 60 6 6 2 0 0 85 9 47

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 12 31 27 19 12 0 0 43 31 324
2019 SR-00 27 45 18 9 0 0 0 73 9 11
2019 SR-01 7 31 33 20 9 0 0 38 29 45
2019 SR-02 17 42 8 25 8 0 0 58 33 12
2019 SR-03 0 50 8 17 25 0 0 50 42 12
2019 SR-04 18 35 12 24 12 0 0 53 35 17
2019 SR-06 13 29 29 25 4 0 0 42 29 24
2019 SR-07 17 50 0 25 8 0 0 67 33 12
2019 SR-08 9 36 23 14 18 0 0 45 32 22
2019 SR-09 9 32 14 27 18 0 0 41 45 22
2019 SR-10 17 23 29 17 15 0 0 40 31 48
2019 SR-11 11 21 40 14 13 0 0 33 27 70
2018 SR 10 28 27 14 22 0 0 38 35 236
2018 SR-01 10 31 28 17 14 0 0 41 31 29
2018 SR-06 10 30 30 30 0 0 0 40 30 10
2018 SR-08 0 27 33 7 33 0 0 27 40 15
2018 SR-09 15 25 15 15 30 0 0 40 45 20
2018 SR-10 0 35 30 11 24 0 0 35 35 37
2018 SR-11 9 26 29 12 24 0 0 35 36 66
2017 SR 7 24 26 23 19 0 0 32 42 298
2017 SR-01 13 30 22 26 9 0 0 43 35 23
2017 SR-08 5 25 30 20 20 0 0 30 40 20
2017 SR-09 7 15 30 37 11 0 0 22 48 27
2017 SR-10 0 22 22 35 22 0 0 22 57 46
2017 SR-11 3 29 32 14 21 0 1 33 35 92
2014 SR 6 27 22 25 20 0 0 33 45 417
2014 SR-01 0 24 24 36 12 4 0 25 50 25
2014 SR-03 14 60 0 19 7 0 0 74 26 15
2014 SR-04 4 20 44 16 16 0 0 25 32 14
2014 SR-06 7 27 20 40 7 0 0 33 47 15
2014 SR-08 3 15 29 24 29 0 0 18 53 34
2014 SR-09 7 40 14 26 14 0 0 47 40 43
2014 SR-10 5 17 18 28 32 0 0 22 60 82
2014 SR-11 5 23 25 27 19 0 0 28 46 110
2011 SR 11 32 20 20 17 0 0 43 37 485
2011 SR-01 6 39 30 12 13 0 0 45 25 71
2011 SR-02 32 21 21 14 12 0 0 53 25 21
2011 SR-03 27 48 14 10 0 0 2 76 10 18
2011 SR-04 24 52 6 18 0 0 0 76 18 24
2011 SR-05 5 43 14 19 19 0 0 48 38 11
2011 SR-06 11 24 22 16 27 0 0 35 44 19
2011 SR-08 12 26 17 24 21 0 0 38 46 43
2011 SR-09 4 33 22 22 20 0 0 37 41 46
2011 SR-10 7 30 23 22 15 1 1 38 38 91
2011 SR-11 14 30 17 21 17 1 0 45 38 113

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 14 43 20 17 6 0 0 57 23 323
2019 SR-00 45 36 9 9 0 0 0 82 9 11
2019 SR-01 7 38 33 22 0 0 0 44 22 45
2019 SR-02 8 50 8 25 8 0 0 58 33 12
2019 SR-03 8 58 8 25 0 0 0 67 25 12
2019 SR-04 18 35 35 6 6 0 0 53 12 17
2019 SR-06 13 50 8 25 4 0 0 63 29 24
2019 SR-07 8 58 17 8 8 0 0 67 17 12
2019 SR-08 14 41 9 14 23 0 0 55 36 22
2019 SR-09 9 41 18 23 9 0 0 50 32 22
2019 SR-10 25 38 19 10 8 0 0 63 19 48
2019 SR-11 12 46 20 19 3 0 0 58 22 69
2018 SR 13 42 22 15 8 0 0 54 23 236
2018 SR-01 10 45 24 10 10 0 0 55 21 29
2018 SR-06 30 60 0 10 0 0 0 90 10 10
2018 SR-08 0 40 33 20 7 0 0 40 27 15
2018 SR-09 15 45 5 20 15 0 0 60 35 20
2018 SR-10 5 38 30 19 8 0 0 43 27 37
2018 SR-11 12 38 21 20 9 0 0 50 29 66
2017 SR 11 40 22 19 9 0 0 50 28 298
2017 SR-01 9 48 17 26 0 0 0 57 26 23
2017 SR-08 10 30 25 20 15 0 0 40 35 20
2017 SR-09 4 41 26 19 11 0 0 44 30 27
2017 SR-10 11 22 37 24 7 0 0 33 30 46
2017 SR-11 5 47 20 16 11 0 1 53 27 92

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 30 46 12 7 4 0 0 77 11 323
2019 SR-00 64 36 0 0 0 0 0 100 0 11
2019 SR-01 27 47 22 4 0 0 0 73 4 45
2019 SR-02 25 67 0 8 0 0 0 92 8 12
2019 SR-03 33 42 17 8 0 0 0 75 8 12
2019 SR-04 25 50 19 6 0 0 0 75 6 16
2019 SR-06 38 46 8 4 4 0 0 83 8 24
2019 SR-07 33 25 33 0 8 0 0 58 8 12
2019 SR-08 36 32 18 9 5 0 0 68 14 22
2019 SR-09 23 50 5 5 14 5 0 76 19 22
2019 SR-10 35 38 13 4 8 0 2 74 13 48
2019 SR-11 23 54 7 10 6 0 0 77 16 70
2018 SR 26 51 13 5 5 0 0 78 10 237
2018 SR-01 27 70 0 0 3 0 0 97 3 30
2018 SR-06 30 40 30 0 0 0 0 70 0 10
2018 SR-08 33 47 13 0 7 0 0 80 7 15
2018 SR-09 19 48 24 5 0 5 0 70 5 21
2018 SR-10 14 59 11 8 8 0 0 73 16 37
2018 SR-11 27 44 12 8 9 0 0 71 17 66
2017 SR 22 44 15 11 5 2 0 68 16 298
2017 SR-01 13 43 35 4 0 4 0 59 5 23
2017 SR-08 30 35 25 10 0 0 0 65 10 20
2017 SR-09 7 41 30 11 7 4 0 50 19 27
2017 SR-10 20 46 11 20 4 0 0 65 24 46
2017 SR-11 16 49 13 10 8 3 1 68 18 92
2014 SR 24 38 20 9 7 1 0 63 16 416
2014 SR-01 12 44 20 20 4 0 0 56 24 25
2014 SR-03 54 35 11 0 0 0 0 89 0 15
2014 SR-04 25 52 23 0 0 0 0 77 0 14
2014 SR-06 7 73 13 7 0 0 0 80 7 15
2014 SR-08 21 35 29 6 6 3 0 58 12 34
2014 SR-09 35 33 14 14 5 0 0 67 19 43
2014 SR-10 25 31 21 6 16 1 0 56 23 81
2014 SR-11 22 34 26 12 5 1 0 56 17 110
2011 SR 26 43 17 10 3 1 0 69 13 484
2011 SR-01 21 47 23 9 0 0 0 68 9 71
2011 SR-02 43 17 37 3 0 0 0 60 3 20
2011 SR-03 50 37 14 0 0 0 0 86 0 18
2011 SR-04 39 39 13 8 2 0 0 77 10 24
2011 SR-05 38 43 14 5 0 0 0 81 5 11
2011 SR-06 33 29 33 5 0 0 0 62 5 19
2011 SR-08 24 48 12 7 7 2 0 73 15 43
2011 SR-09 15 41 17 15 9 2 0 58 24 46
2011 SR-10 21 51 13 9 3 1 1 74 12 91
2011 SR-11 28 42 16 12 2 0 0 71 13 113
2008 SR 32 47 12 5 3 0 0 80 8 288
2008 SR-01 38 46 7 5 4 0 0 84 9 56
2008 SR-02 85 15 0 0 0 0 0 100 0 10
2008 SR-04 42 35 23 0 0 0 0 77 0 15
2008 SR-06 34 55 11 0 0 0 0 89 0 11
2008 SR-08 31 54 8 8 0 0 0 85 8 13
2008 SR-09 19 56 16 9 0 0 0 75 9 32
2008 SR-10 24 54 12 8 2 0 0 78 10 60
2008 SR-11 34 47 13 2 4 0 0 81 6 47

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 18 37 21 11 12 0 0 55 24 323
2019 SR-00 45 27 9 18 0 0 0 73 18 11
2019 SR-01 16 43 25 7 9 0 0 59 16 44
2019 SR-02 33 33 25 0 8 0 0 67 8 12
2019 SR-03 25 42 8 17 8 0 0 67 25 12
2019 SR-04 12 41 29 12 6 0 0 53 18 17
2019 SR-06 25 33 17 17 8 0 0 58 25 24
2019 SR-07 8 50 8 17 17 0 0 58 33 12
2019 SR-08 9 41 23 14 14 0 0 50 27 22
2019 SR-09 14 24 29 10 24 0 0 38 33 21
2019 SR-10 23 35 17 10 15 0 0 58 25 48
2019 SR-11 17 34 23 10 16 0 0 51 26 70
2018 SR 11 41 19 15 14 0 0 52 30 237
2018 SR-01 13 47 17 13 10 0 0 60 23 30
2018 SR-06 20 20 30 30 0 0 0 40 30 10
2018 SR-08 0 40 33 13 13 0 0 40 27 15
2018 SR-09 5 48 24 5 19 0 0 52 24 21
2018 SR-10 11 27 22 30 11 0 0 38 41 37
2018 SR-11 6 50 11 11 23 0 0 56 33 66
2017 SR 10 32 23 19 16 1 0 42 35 298
2017 SR-01 9 35 26 26 4 0 0 43 30 23
2017 SR-08 5 40 15 20 20 0 0 45 40 20
2017 SR-09 4 22 44 11 19 0 0 26 30 27
2017 SR-10 4 28 15 37 15 0 0 33 52 46
2017 SR-11 9 36 23 10 20 2 1 46 30 92

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 53 36 6 2 3 0 0 89 6 323
2019 SR-00 82 18 0 0 0 0 0 100 0 11
2019 SR-01 44 47 7 0 2 0 0 91 2 45
2019 SR-02 58 25 17 0 0 0 0 83 0 12
2019 SR-03 64 27 0 0 9 0 0 91 9 11
2019 SR-04 35 53 6 6 0 0 0 88 6 17
2019 SR-06 67 25 4 4 0 0 0 92 4 24
2019 SR-07 58 33 0 8 0 0 0 92 8 12
2019 SR-08 50 32 18 0 0 0 0 82 0 22
2019 SR-09 50 32 0 9 9 0 0 82 18 22
2019 SR-10 56 35 4 0 4 0 0 92 4 48
2019 SR-11 51 33 6 4 6 0 0 84 10 69
2018 SR 50 37 8 3 3 0 0 86 5 237
2018 SR-01 50 47 3 0 0 0 0 97 0 30
2018 SR-06 70 30 0 0 0 0 0 100 0 10
2018 SR-08 53 33 13 0 0 0 0 87 0 15
2018 SR-09 33 52 5 10 0 0 0 86 10 21
2018 SR-10 38 38 19 3 3 0 0 76 5 37
2018 SR-11 47 35 6 5 8 0 0 82 12 66
2017 SR 48 39 8 3 2 0 0 88 5 299
2017 SR-01 46 50 4 0 0 0 0 96 0 24
2017 SR-08 50 40 10 0 0 0 0 90 0 20
2017 SR-09 44 37 11 7 0 0 0 81 7 27
2017 SR-10 41 46 7 7 0 0 0 87 7 46
2017 SR-11 40 41 13 1 3 0 1 82 4 92
2014 SR 56 29 10 3 2 0 0 85 5 417
2014 SR-01 40 44 12 4 0 0 0 84 4 25
2014 SR-03 79 21 0 0 0 0 0 100 0 15
2014 SR-04 45 40 15 0 0 0 0 85 0 14
2014 SR-06 60 33 7 0 0 0 0 93 0 15
2014 SR-08 56 38 6 0 0 0 0 94 0 34
2014 SR-09 56 28 12 2 2 0 0 84 5 43
2014 SR-10 49 26 13 7 5 0 0 74 12 82
2014 SR-11 60 27 9 3 1 0 0 87 4 110
2011 SR 51 37 7 3 1 0 0 89 4 485
2011 SR-01 56 35 7 1 0 0 0 91 1 71
2011 SR-02 63 32 5 0 0 0 0 95 0 21
2011 SR-03 56 32 9 0 2 0 0 89 2 18
2011 SR-04 48 39 11 0 2 0 0 87 2 24
2011 SR-05 52 43 5 0 0 0 0 95 0 11
2011 SR-06 56 27 5 5 5 0 0 84 11 19
2011 SR-08 43 38 9 5 5 0 0 81 9 43
2011 SR-09 50 39 4 4 2 0 0 89 7 46
2011 SR-10 56 31 8 3 1 0 1 88 4 91
2011 SR-11 46 44 6 4 0 0 0 90 4 113

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 18 40 16 15 10 0 0 59 25 323
2019 SR-00 30 30 30 0 10 0 0 60 10 10
2019 SR-01 18 47 16 16 4 0 0 64 20 45
2019 SR-02 33 50 8 8 0 0 0 83 8 12
2019 SR-03 33 25 17 17 8 0 0 58 25 12
2019 SR-04 12 35 29 12 12 0 0 47 24 17
2019 SR-06 33 42 4 8 13 0 0 75 21 24
2019 SR-07 17 42 0 25 17 0 0 58 42 12
2019 SR-08 18 27 23 18 14 0 0 45 32 22
2019 SR-09 9 55 9 9 18 0 0 64 27 22
2019 SR-10 19 29 29 17 6 0 0 48 23 48
2019 SR-11 16 39 12 20 13 0 0 55 33 69
2018 SR 14 38 19 15 15 0 0 51 30 237
2018 SR-01 13 47 20 13 7 0 0 60 20 30
2018 SR-06 30 20 50 0 0 0 0 50 0 10
2018 SR-08 13 40 7 20 20 0 0 53 40 15
2018 SR-09 5 38 24 14 19 0 0 43 33 21
2018 SR-10 16 27 30 11 16 0 0 43 27 37
2018 SR-11 12 33 14 18 23 0 0 45 41 66
2017 SR 13 42 16 17 12 0 0 55 29 299
2017 SR-01 17 33 25 21 4 0 0 50 25 24
2017 SR-08 15 40 10 30 5 0 0 55 35 20
2017 SR-09 11 33 19 19 19 0 0 44 37 27
2017 SR-10 11 37 20 24 9 0 0 48 33 46
2017 SR-11 5 45 17 15 16 0 1 51 32 92
2014 SR 10 38 16 21 15 0 0 48 36 417
2014 SR-01 12 32 20 16 20 0 0 44 36 25
2014 SR-03 14 49 18 12 7 0 0 64 19 15
2014 SR-04 0 49 7 36 8 0 0 49 44 14
2014 SR-06 20 40 7 27 7 0 0 60 33 15
2014 SR-08 3 47 15 21 15 0 0 50 35 34
2014 SR-09 16 40 19 16 9 0 0 56 26 43
2014 SR-10 4 35 13 22 26 0 0 39 48 82
2014 SR-11 10 32 21 24 14 0 0 42 37 110
2011 SR 17 45 13 16 9 0 0 62 25 485
2011 SR-01 23 47 19 7 4 0 0 70 11 71
2011 SR-02 5 81 5 0 9 0 0 86 9 21
2011 SR-03 43 54 2 0 0 0 0 98 0 18
2011 SR-04 27 43 13 4 13 0 0 70 17 24
2011 SR-05 10 62 0 24 5 0 0 71 29 11
2011 SR-06 11 33 24 16 16 0 0 44 33 19
2011 SR-08 10 40 19 21 9 0 0 50 31 43
2011 SR-09 9 37 13 28 13 0 0 46 41 46
2011 SR-10 19 46 7 19 9 0 1 65 28 91
2011 SR-11 18 46 14 17 5 0 0 64 22 113

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 18 40 17 14 11 0 0 58 25 323
2019 SR-00 36 36 27 0 0 0 0 73 0 11
2019 SR-01 16 40 24 20 0 0 0 56 20 45
2019 SR-02 33 42 8 8 8 0 0 75 17 12
2019 SR-03 27 55 9 9 0 0 0 82 9 11
2019 SR-04 12 53 18 12 6 0 0 65 18 17
2019 SR-06 25 33 21 13 8 0 0 58 21 24
2019 SR-07 25 33 8 17 17 0 0 58 33 12
2019 SR-08 23 32 18 9 18 0 0 55 27 22
2019 SR-09 18 50 14 5 14 0 0 68 18 22
2019 SR-10 23 29 17 21 10 0 0 52 31 48
2019 SR-11 12 36 19 13 20 0 0 48 33 69
2018 SR 17 29 26 12 16 0 0 46 29 237
2018 SR-01 27 37 17 10 10 0 0 63 20 30
2018 SR-06 20 50 20 10 0 0 0 70 10 10
2018 SR-08 13 27 27 13 20 0 0 40 33 15
2018 SR-09 14 29 29 10 19 0 0 43 29 21
2018 SR-10 22 16 38 14 11 0 0 38 24 37
2018 SR-11 9 29 24 11 27 0 0 38 38 66
2017 SR 14 31 25 16 14 0 0 46 30 299
2017 SR-01 17 13 50 4 17 0 0 29 21 24
2017 SR-08 15 25 30 20 10 0 0 40 30 20
2017 SR-09 11 19 22 37 11 0 0 30 48 27
2017 SR-10 9 30 26 24 11 0 0 39 35 46
2017 SR-11 10 37 23 12 17 0 1 47 30 92
2014 SR 14 33 24 16 13 0 0 47 29 417
2014 SR-01 12 36 32 4 16 0 0 48 20 25
2014 SR-03 28 35 32 0 5 0 0 64 5 15
2014 SR-04 9 32 51 8 0 0 0 41 8 14
2014 SR-06 20 40 20 20 0 0 0 60 20 15
2014 SR-08 9 32 26 21 12 0 0 41 32 34
2014 SR-09 19 42 12 23 5 0 0 60 28 43
2014 SR-10 7 37 18 18 20 0 0 44 38 82
2014 SR-11 13 25 34 15 15 0 0 37 29 110

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 20 37 17 19 7 0 0 57 26 321
2019 SR-00 64 18 9 0 0 9 0 90 0 11
2019 SR-01 7 49 22 20 2 0 0 56 22 45
2019 SR-02 31 38 8 15 8 0 0 69 23 13
2019 SR-03 17 67 8 8 0 0 0 83 8 12
2019 SR-04 24 41 24 12 0 0 0 65 12 17
2019 SR-06 26 35 17 22 0 0 0 61 22 23
2019 SR-07 17 42 0 25 17 0 0 58 42 12
2019 SR-08 24 33 5 38 0 0 0 57 38 21
2019 SR-09 23 36 18 9 14 0 0 59 23 22
2019 SR-10 23 29 25 15 8 0 0 52 23 48
2019 SR-11 12 33 19 25 10 0 0 45 36 67
2018 SR 17 33 19 17 14 0 0 50 31 235
2018 SR-01 20 33 20 17 10 0 0 53 27 30
2018 SR-06 30 40 30 0 0 0 0 70 0 10
2018 SR-08 13 33 27 20 7 0 0 47 27 15
2018 SR-09 19 38 5 19 19 0 0 57 38 21
2018 SR-10 19 27 30 19 5 0 0 46 24 37
2018 SR-11 8 41 12 17 23 0 0 48 39 66
2017 SR 15 34 22 18 10 0 0 50 28 298
2017 SR-01 13 33 38 8 8 0 0 46 17 24
2017 SR-08 5 35 35 15 10 0 0 40 25 20
2017 SR-09 12 38 23 15 12 0 0 50 27 26
2017 SR-10 15 30 15 33 7 0 0 46 39 46
2017 SR-11 11 39 18 20 11 0 1 51 31 92
2014 SR 12 30 22 20 16 0 0 42 36 417
2014 SR-01 12 24 20 24 20 0 0 36 44 25
2014 SR-03 21 60 14 0 5 0 0 81 5 15
2014 SR-04 8 45 39 8 0 0 0 53 8 14
2014 SR-06 13 40 27 20 0 0 0 53 20 15
2014 SR-08 12 32 21 24 12 0 0 44 35 34
2014 SR-09 19 37 19 16 9 0 0 56 26 43
2014 SR-10 5 23 13 30 28 0 0 28 59 82
2014 SR-11 10 29 29 18 14 0 0 39 32 110
2011 SR 24 40 16 13 5 1 0 65 18 483
2011 SR-01 27 48 10 10 4 0 1 76 14 71
2011 SR-02 22 44 23 3 9 0 0 65 12 21
2011 SR-03 45 25 20 10 0 0 0 70 10 18
2011 SR-04 33 42 21 4 0 0 0 76 4 24
2011 SR-05 14 52 0 28 5 0 0 67 33 11
2011 SR-06 16 44 18 16 5 0 0 60 22 19
2011 SR-08 19 37 24 17 2 0 0 56 19 42
2011 SR-09 24 35 17 13 11 0 0 59 24 46
2011 SR-10 28 35 17 15 3 1 1 65 18 90
2011 SR-11 21 42 15 14 6 2 0 64 21 113

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 41 38 13 6 3 0 0 78 9 325
2019 SR-00 91 9 0 0 0 0 0 100 0 11
2019 SR-01 29 49 13 7 2 0 0 78 9 45
2019 SR-02 38 46 8 0 8 0 0 85 8 13
2019 SR-03 33 50 8 8 0 0 0 83 8 12
2019 SR-04 29 35 24 12 0 0 0 65 12 17
2019 SR-06 58 29 4 4 4 0 0 88 8 24
2019 SR-07 58 25 8 0 8 0 0 83 8 12
2019 SR-08 41 41 14 5 0 0 0 82 5 22
2019 SR-09 41 32 9 5 14 0 0 73 18 22
2019 SR-10 44 33 15 4 4 0 0 77 8 48
2019 SR-11 29 43 14 10 3 0 0 72 13 69
2018 SR 35 43 13 7 2 0 0 78 9 236
2018 SR-01 47 43 10 0 0 0 0 90 0 30
2018 SR-06 60 20 10 10 0 0 0 80 10 10
2018 SR-08 27 47 13 13 0 0 0 73 13 15
2018 SR-09 29 43 10 10 10 0 0 71 19 21
2018 SR-10 30 41 19 8 3 0 0 70 11 37
2018 SR-11 27 45 12 12 3 0 0 73 15 66
2017 SR 34 40 14 8 3 0 0 75 11 299
2017 SR-01 17 54 29 0 0 0 0 71 0 24
2017 SR-08 35 45 20 0 0 0 0 80 0 20
2017 SR-09 30 41 11 7 7 4 0 73 15 27
2017 SR-10 28 54 11 4 2 0 0 83 7 46
2017 SR-11 34 35 15 11 4 0 1 69 15 92
2014 SR 35 39 13 7 5 0 0 74 12 417
2014 SR-01 28 32 16 20 4 0 0 60 24 25
2014 SR-03 53 40 7 0 0 0 0 93 0 15
2014 SR-04 24 60 7 8 0 0 0 85 8 14
2014 SR-06 47 33 13 7 0 0 0 80 7 15
2014 SR-08 32 41 15 9 3 0 0 74 12 34
2014 SR-09 42 30 14 12 2 0 0 72 14 43
2014 SR-10 28 39 15 10 9 0 0 67 18 82
2014 SR-11 30 45 16 2 7 0 0 75 9 110
2011 SR 39 44 9 6 2 0 0 83 8 485
2011 SR-01 39 48 10 1 1 0 0 87 3 71
2011 SR-02 49 39 2 3 7 0 0 88 9 21
2011 SR-03 48 47 5 0 0 0 0 95 0 18
2011 SR-04 48 30 7 13 2 0 0 77 15 24
2011 SR-05 33 62 5 0 0 0 0 95 0 11
2011 SR-06 35 49 11 5 0 0 0 84 5 19
2011 SR-08 33 38 17 10 2 0 0 71 13 43
2011 SR-09 30 52 9 4 4 0 0 83 9 46
2011 SR-10 38 43 9 8 1 0 1 82 9 91
2011 SR-11 41 42 9 5 4 0 0 82 9 113
2008 SR 49 38 6 6 1 0 0 87 7 288
2008 SR-01 51 38 5 5 0 0 0 89 5 56
2008 SR-02 85 3 12 0 0 0 0 88 0 10
2008 SR-04 56 21 0 23 0 0 0 77 23 15
2008 SR-06 36 53 11 0 0 0 0 89 0 11
2008 SR-08 46 38 8 8 0 0 0 85 8 13
2008 SR-09 34 50 9 6 0 0 0 84 6 32
2008 SR-10 51 39 7 3 0 0 0 90 3 60
2008 SR-11 47 47 0 6 0 0 0 94 6 47

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 31 39 19 6 4 0 1 71 9 324
2019 SR-00 45 55 0 0 0 0 0 100 0 11
2019 SR-01 20 27 38 11 4 0 0 47 16 45
2019 SR-02 23 23 23 23 8 0 0 46 31 13
2019 SR-03 67 17 8 0 8 0 0 83 8 12
2019 SR-04 29 29 18 12 12 0 0 59 24 17
2019 SR-06 42 42 17 0 0 0 0 83 0 24
2019 SR-07 25 50 25 0 0 0 0 75 0 12
2019 SR-08 36 36 18 5 5 0 0 73 9 22
2019 SR-09 45 27 18 0 5 0 5 76 5 22
2019 SR-10 34 45 19 2 0 0 0 79 2 47
2019 SR-11 27 50 14 3 3 0 3 79 6 70
2018 SR 31 39 20 5 4 0 0 70 9 237
2018 SR-01 30 17 33 13 7 0 0 47 20 30
2018 SR-06 50 30 20 0 0 0 0 80 0 10
2018 SR-08 13 40 47 0 0 0 0 53 0 15
2018 SR-09 14 67 19 0 0 0 0 81 0 21
2018 SR-10 46 38 16 0 0 0 0 84 0 37
2018 SR-11 34 45 12 6 2 0 2 80 8 65
2017 SR 36 37 17 6 2 1 2 75 8 297
2017 SR-01 29 25 25 13 8 0 0 54 21 24
2017 SR-08 25 55 10 10 0 0 0 80 10 20
2017 SR-09 33 44 11 4 0 4 4 84 4 27
2017 SR-10 38 42 18 2 0 0 0 80 2 45
2017 SR-11 41 41 12 2 0 1 2 85 2 92
2014 SR 29 46 18 3 2 0 2 77 5 417
2014 SR-01 20 36 32 8 4 0 0 56 12 25
2014 SR-03 28 25 21 14 12 0 0 53 26 15
2014 SR-04 16 44 31 8 0 0 0 61 8 14
2014 SR-06 40 40 20 0 0 0 0 80 0 15
2014 SR-08 29 38 29 0 0 0 3 70 0 34
2014 SR-09 26 56 14 0 0 0 5 85 0 43
2014 SR-10 29 48 13 4 4 0 2 79 8 82
2014 SR-11 33 52 10 2 1 1 2 87 3 110
2011 SR 30 40 21 5 2 0 1 71 7 485
2011 SR-01 16 42 29 10 3 0 0 58 13 71
2011 SR-02 22 32 23 9 14 0 0 54 23 21
2011 SR-03 38 39 9 14 0 0 0 77 14 18
2011 SR-04 33 20 39 5 0 0 2 54 6 24
2011 SR-05 29 67 0 0 0 0 5 100 0 11
2011 SR-06 16 62 11 11 0 0 0 78 11 19
2011 SR-08 31 32 31 5 2 0 0 62 7 43
2011 SR-09 22 41 22 4 4 0 7 67 9 46
2011 SR-10 40 38 15 4 1 0 1 79 6 91
2011 SR-11 36 43 17 2 0 0 2 81 2 113
2008 SR 27 35 25 8 5 0 0 63 13 288
2008 SR-01 18 18 34 24 5 0 0 37 29 56
2008 SR-02 0 15 59 12 12 0 3 15 24 10
2008 SR-04 53 21 26 0 0 0 0 74 0 15
2008 SR-06 11 55 34 0 0 0 0 66 0 11
2008 SR-08 38 15 15 15 15 0 0 54 31 13
2008 SR-09 22 53 13 3 9 0 0 75 13 32
2008 SR-10 27 43 29 2 0 0 0 70 2 60
2008 SR-11 36 45 13 4 2 0 0 81 6 47

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 17 34 34 11 3 0 1 14 52 325
2019 SR-00 0 50 30 20 0 0 0 20 50 10
2019 SR-01 24 29 33 9 4 0 0 13 53 45
2019 SR-02 23 62 8 8 0 0 0 8 85 13
2019 SR-03 8 50 25 17 0 0 0 17 58 12
2019 SR-04 24 35 29 12 0 0 0 12 59 17
2019 SR-06 4 33 46 8 4 0 4 13 39 24
2019 SR-07 17 25 33 17 0 0 8 18 45 12
2019 SR-08 27 45 14 5 9 0 0 14 73 22
2019 SR-09 9 27 41 18 5 0 0 23 36 22
2019 SR-10 10 33 33 19 4 0 0 23 44 48
2019 SR-11 20 26 44 7 3 0 0 10 46 70
2018 SR 18 34 35 7 4 0 0 11 53 234
2018 SR-01 21 41 31 7 0 0 0 7 62 29
2018 SR-06 10 40 20 0 20 10 0 22 56 10
2018 SR-08 20 40 33 7 0 0 0 7 60 15
2018 SR-09 14 29 52 0 5 0 0 5 43 21
2018 SR-10 22 30 38 8 3 0 0 11 51 37
2018 SR-11 23 34 32 6 5 0 0 11 57 65
2017 SR 17 34 32 12 2 0 2 14 53 298
2017 SR-01 8 38 33 17 4 0 0 21 46 24
2017 SR-08 40 25 25 10 0 0 0 10 65 20
2017 SR-09 15 37 37 4 4 4 0 8 54 27
2017 SR-10 13 36 42 7 0 0 2 7 50 45
2017 SR-11 11 35 37 14 1 0 2 16 47 92
2014 SR 15 31 36 13 4 1 0 17 47 417
2014 SR-01 28 28 28 16 0 0 0 16 56 25
2014 SR-03 26 21 42 4 0 0 7 4 50 15
2014 SR-04 0 55 32 8 4 0 0 13 55 14
2014 SR-06 0 33 40 13 13 0 0 27 33 15
2014 SR-08 15 38 29 15 3 0 0 18 53 34
2014 SR-09 9 19 44 23 5 0 0 28 28 43
2014 SR-10 18 35 37 6 2 1 0 9 54 82
2014 SR-11 11 36 35 12 5 2 0 17 48 110
2011 SR 18 33 33 10 4 1 2 14 52 485
2011 SR-01 24 35 36 3 0 0 1 3 60 71
2011 SR-02 26 34 28 11 0 0 0 11 60 21
2011 SR-03 7 41 23 2 12 7 9 17 56 18
2011 SR-04 2 31 48 13 5 0 0 18 33 24
2011 SR-05 14 38 14 19 14 0 0 33 52 11
2011 SR-06 22 27 35 5 11 0 0 16 49 19
2011 SR-08 17 36 33 7 5 0 2 12 54 43
2011 SR-09 24 30 33 11 2 0 0 13 54 46
2011 SR-10 21 24 30 18 2 1 3 21 47 91
2011 SR-11 12 36 34 10 7 1 1 17 49 113
2008 SR 16 36 28 11 6 1 0 18 53 287
2008 SR-01 36 38 24 2 0 0 0 2 74 56
2008 SR-02 26 0 47 15 12 0 0 26 26 10
2008 SR-04 2 26 32 28 12 0 0 39 28 15
2008 SR-06 21 13 45 11 11 0 0 21 34 11
2008 SR-08 15 38 31 15 0 0 0 15 54 13
2008 SR-09 19 45 19 10 3 3 0 13 67 31
2008 SR-10 5 42 34 12 3 2 2 16 49 60
2008 SR-11 6 36 30 15 11 2 0 26 43 47

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 12 21 32 24 9 2 0 34 34 326
2019 SR-00 0 9 36 36 9 9 0 50 10 11
2019 SR-01 11 31 31 22 4 0 0 27 42 45
2019 SR-02 15 46 23 8 8 0 0 15 62 13
2019 SR-03 8 17 17 50 8 0 0 58 25 12
2019 SR-04 6 12 41 24 12 6 0 38 19 17
2019 SR-06 4 17 46 13 21 0 0 33 21 24
2019 SR-07 25 8 17 33 8 0 8 45 36 12
2019 SR-08 27 18 27 23 5 0 0 27 45 22
2019 SR-09 9 18 32 23 14 5 0 38 29 22
2019 SR-10 13 17 27 29 15 0 0 44 29 48
2019 SR-11 14 21 30 27 6 1 0 33 36 70
2018 SR 17 28 32 14 9 0 0 23 45 234
2018 SR-01 28 31 24 10 7 0 0 17 59 29
2018 SR-06 10 30 40 0 10 10 0 11 44 10
2018 SR-08 13 47 27 7 7 0 0 13 60 15
2018 SR-09 19 33 33 14 0 0 0 14 52 21
2018 SR-10 11 25 31 19 14 0 0 33 36 36
2018 SR-11 20 27 27 15 11 0 0 26 47 66
2017 SR 14 30 30 18 6 1 2 24 45 295
2017 SR-01 0 48 13 30 9 0 0 39 48 23
2017 SR-08 37 32 16 5 11 0 0 16 68 19
2017 SR-09 11 22 37 22 4 0 4 27 35 27
2017 SR-10 13 33 24 20 7 0 2 27 48 45
2017 SR-11 11 27 38 16 4 1 2 21 39 92
2014 SR 14 26 31 18 8 1 1 26 42 417
2014 SR-01 8 32 36 20 4 0 0 24 40 25
2014 SR-03 19 21 32 21 0 0 7 23 43 15
2014 SR-04 8 24 44 19 4 0 0 24 32 14
2014 SR-06 0 40 20 20 20 0 0 40 40 15
2014 SR-08 18 26 32 18 3 0 3 21 45 34
2014 SR-09 7 28 28 26 9 0 2 36 36 43
2014 SR-10 13 33 30 15 9 0 0 23 46 82
2014 SR-11 16 21 35 15 9 4 0 25 39 110
2011 SR 11 22 29 23 10 2 3 35 34 484
2011 SR-01 13 17 42 19 9 0 0 28 30 70
2011 SR-02 19 26 28 14 11 2 0 26 45 21
2011 SR-03 0 20 27 25 16 0 12 46 23 18
2011 SR-04 9 26 26 20 13 0 5 35 37 24
2011 SR-05 10 19 62 10 0 0 0 10 29 11
2011 SR-06 27 18 27 11 16 0 0 27 46 19
2011 SR-08 9 31 24 17 9 5 5 30 44 43
2011 SR-09 11 20 30 33 2 2 2 36 32 46
2011 SR-10 11 20 17 29 16 3 4 48 34 91
2011 SR-11 5 24 33 23 11 2 3 35 31 113
2008 SR 10 21 31 26 10 2 1 37 31 286
2008 SR-01 9 29 36 22 4 0 0 26 38 56
2008 SR-02 0 15 26 24 35 0 0 59 15 10
2008 SR-04 2 23 33 16 12 14 0 32 30 15
2008 SR-06 11 21 42 15 11 0 0 26 32 11
2008 SR-08 23 15 23 38 0 0 0 38 38 13
2008 SR-09 19 23 35 13 6 3 0 20 43 31
2008 SR-10 5 19 30 27 14 2 4 43 25 60
2008 SR-11 6 17 23 36 13 4 0 51 24 47

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 22 32 26 13 5 2 1 18 55 326
2019 SR-00 9 36 45 9 0 0 0 9 45 11
2019 SR-01 33 24 24 13 2 2 0 16 59 45
2019 SR-02 23 46 31 0 0 0 0 0 69 13
2019 SR-03 8 42 33 8 8 0 0 17 50 12
2019 SR-04 12 47 29 12 0 0 0 12 59 17
2019 SR-06 17 46 25 8 4 0 0 13 63 24
2019 SR-07 25 17 17 8 8 8 17 22 56 12
2019 SR-08 27 14 36 9 9 5 0 19 43 22
2019 SR-09 23 27 18 27 5 0 0 32 50 22
2019 SR-10 17 29 31 15 8 0 0 23 46 48
2019 SR-11 23 33 23 14 6 1 0 20 57 70
2018 SR 32 30 23 9 4 2 0 14 63 234
2018 SR-01 34 48 14 0 0 3 0 0 86 29
2018 SR-06 10 50 20 0 10 10 0 11 67 10
2018 SR-08 40 20 33 0 7 0 0 7 60 15
2018 SR-09 52 14 29 5 0 0 0 5 67 21
2018 SR-10 25 28 31 14 0 3 0 14 54 36
2018 SR-11 36 23 20 15 5 2 0 20 60 66
2017 SR 26 33 26 9 2 1 2 11 61 295
2017 SR-01 26 39 22 13 0 0 0 13 65 23
2017 SR-08 21 37 32 5 0 0 5 6 61 19
2017 SR-09 22 33 26 11 4 4 0 15 58 27
2017 SR-10 22 40 24 11 0 0 2 11 64 45
2017 SR-11 22 30 36 5 2 2 2 8 54 91
2014 SR 28 30 26 9 5 2 1 14 59 417
2014 SR-01 24 48 12 16 0 0 0 16 72 25
2014 SR-03 47 7 46 0 0 0 0 0 54 15
2014 SR-04 8 36 39 4 4 8 0 9 48 14
2014 SR-06 7 20 67 7 0 0 0 7 27 15
2014 SR-08 21 35 35 3 3 0 3 6 58 34
2014 SR-09 23 30 28 14 2 2 0 17 55 43
2014 SR-10 37 32 18 6 7 0 0 13 68 82
2014 SR-11 29 25 25 14 5 2 2 19 56 110
2011 SR 23 28 27 11 7 1 3 19 53 485
2011 SR-01 20 37 30 9 3 0 1 12 58 71
2011 SR-02 21 12 58 2 2 2 2 5 34 21
2011 SR-03 14 14 34 9 16 5 9 29 32 18
2011 SR-04 13 24 35 13 13 0 2 26 38 24
2011 SR-05 24 33 10 0 33 0 0 33 57 11
2011 SR-06 29 22 27 11 11 0 0 22 51 19
2011 SR-08 17 36 26 7 7 5 2 15 57 43
2011 SR-09 30 28 20 20 2 0 0 22 59 46
2011 SR-10 22 21 34 10 7 1 4 18 46 91
2011 SR-11 27 27 19 13 10 1 3 24 57 113
2008 SR 26 27 29 10 6 1 1 17 53 287
2008 SR-01 25 38 33 2 2 0 0 4 63 56
2008 SR-02 15 26 24 12 24 0 0 35 41 10
2008 SR-04 23 19 32 14 12 0 0 26 42 15
2008 SR-06 32 13 42 13 0 0 0 13 45 11
2008 SR-08 31 15 31 15 8 0 0 23 46 13
2008 SR-09 42 26 23 3 3 3 0 7 70 31
2008 SR-10 19 25 30 14 7 3 2 21 46 60
2008 SR-11 23 30 17 17 11 2 0 28 54 47

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 9 16 38 25 10 1 1 36 26 325
2019 SR-00 0 9 55 18 18 0 0 36 9 11
2019 SR-01 16 22 40 20 2 0 0 22 38 45
2019 SR-02 15 15 54 15 0 0 0 15 31 13
2019 SR-03 8 17 25 25 25 0 0 50 25 12
2019 SR-04 6 6 47 12 24 6 0 38 13 17
2019 SR-06 4 13 29 38 17 0 0 54 17 24
2019 SR-07 25 8 17 25 8 0 17 40 40 12
2019 SR-08 9 18 41 23 9 0 0 32 27 22
2019 SR-09 5 14 41 32 9 0 0 41 18 22
2019 SR-10 4 8 40 35 13 0 0 48 13 48
2019 SR-11 9 17 36 26 10 1 0 37 26 69
2018 SR 9 22 38 24 7 0 0 31 30 234
2018 SR-01 24 38 31 7 0 0 0 7 62 29
2018 SR-06 10 20 50 0 10 10 0 11 33 10
2018 SR-08 0 40 47 0 13 0 0 13 40 15
2018 SR-09 0 19 57 24 0 0 0 24 19 21
2018 SR-10 11 19 30 32 8 0 0 41 30 37
2018 SR-11 9 15 34 34 8 0 0 42 25 65
2017 SR 10 23 30 25 8 1 3 34 35 294
2017 SR-01 4 30 39 17 9 0 0 26 35 23
2017 SR-08 16 32 26 21 0 0 5 22 50 19
2017 SR-09 0 19 41 26 11 0 4 38 19 27
2017 SR-10 14 18 32 27 7 0 2 35 33 44
2017 SR-11 12 18 29 29 8 1 2 38 31 92
2014 SR 8 16 34 32 9 1 0 41 25 417
2014 SR-01 8 40 28 20 4 0 0 24 48 25
2014 SR-03 26 21 25 14 7 0 7 23 50 15
2014 SR-04 8 8 55 16 4 0 8 23 17 14
2014 SR-06 0 20 40 27 13 0 0 40 20 15
2014 SR-08 6 9 41 35 9 0 0 44 15 34
2014 SR-09 14 14 26 40 7 0 0 47 28 43
2014 SR-10 9 12 39 30 10 0 0 40 21 82
2014 SR-11 5 16 30 34 13 3 0 48 21 110
2011 SR 9 15 37 25 10 1 2 37 25 483
2011 SR-01 6 26 41 19 6 0 1 26 32 70
2011 SR-02 19 9 39 16 7 7 2 26 32 21
2011 SR-03 0 7 20 38 23 3 9 69 8 18
2011 SR-04 0 8 35 35 20 0 2 57 8 24
2011 SR-05 0 24 43 28 5 0 0 33 24 11
2011 SR-06 11 16 29 38 5 0 0 44 27 19
2011 SR-08 9 10 43 21 14 2 0 36 20 43
2011 SR-09 20 15 28 26 9 0 2 36 36 46
2011 SR-10 9 10 38 30 9 1 3 40 20 90
2011 SR-11 8 15 40 22 12 1 2 35 24 113
2008 SR 10 14 36 26 12 0 2 39 24 286
2008 SR-01 11 29 46 11 4 0 0 14 40 56
2008 SR-02 35 0 12 26 24 0 3 51 36 10
2008 SR-04 0 14 33 40 14 0 0 53 14 15
2008 SR-06 11 0 26 53 11 0 0 64 11 11
2008 SR-08 8 15 38 15 23 0 0 38 23 13
2008 SR-09 10 6 42 26 16 0 0 42 16 31
2008 SR-10 5 10 37 32 12 2 2 46 16 60
2008 SR-11 7 13 35 33 11 0 2 44 20 46

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 15 27 34 16 6 0 1 22 43 326
2019 SR-00 9 9 36 18 27 0 0 45 18 11
2019 SR-01 11 42 38 9 0 0 0 9 53 45
2019 SR-02 8 54 31 8 0 0 0 8 62 13
2019 SR-03 8 25 17 33 8 8 0 45 36 12
2019 SR-04 24 24 24 18 12 0 0 29 47 17
2019 SR-06 4 29 46 17 4 0 0 21 33 24
2019 SR-07 25 17 17 25 8 0 8 36 45 12
2019 SR-08 36 14 27 9 9 0 5 19 52 22
2019 SR-09 18 27 23 18 14 0 0 32 45 22
2019 SR-10 8 21 38 25 8 0 0 33 29 48
2019 SR-11 19 21 41 13 4 0 1 17 41 70
2018 SR 21 32 26 12 7 1 0 19 54 234
2018 SR-01 10 72 10 0 3 3 0 4 86 29
2018 SR-06 10 30 10 20 20 10 0 44 44 10
2018 SR-08 40 27 27 0 7 0 0 7 67 15
2018 SR-09 19 29 48 5 0 0 0 5 48 21
2018 SR-10 24 24 24 16 11 0 0 27 49 37
2018 SR-11 23 32 23 18 3 0 0 22 55 65
2017 SR 22 28 31 11 4 1 3 16 51 295
2017 SR-01 17 39 26 9 4 4 0 14 59 23
2017 SR-08 42 21 21 11 5 0 0 16 63 19
2017 SR-09 23 23 31 15 8 0 0 23 46 26
2017 SR-10 22 37 28 9 2 0 2 11 60 46
2017 SR-11 15 20 45 10 4 1 4 15 37 91
2014 SR 25 31 27 12 3 0 1 16 57 416
2014 SR-01 28 48 24 0 0 0 0 0 76 25
2014 SR-03 26 49 25 0 0 0 0 0 75 15
2014 SR-04 25 49 17 4 5 0 0 9 74 13
2014 SR-06 20 47 33 0 0 0 0 0 67 15
2014 SR-08 26 18 35 15 6 0 0 21 44 34
2014 SR-09 23 21 40 12 2 0 2 14 45 43
2014 SR-10 21 35 27 13 4 0 0 17 56 82
2014 SR-11 23 31 26 15 3 1 1 19 55 110
2011 SR 16 22 33 20 7 1 2 27 39 485
2011 SR-01 18 31 34 14 3 0 0 17 48 71
2011 SR-02 26 27 24 18 2 2 0 21 55 21
2011 SR-03 14 14 14 18 25 7 9 52 32 18
2011 SR-04 7 23 24 39 5 0 2 45 31 24
2011 SR-05 19 5 52 24 0 0 0 24 24 11
2011 SR-06 16 24 38 11 11 0 0 22 40 19
2011 SR-08 14 24 35 14 9 0 2 24 40 43
2011 SR-09 20 22 28 24 4 2 0 29 42 46
2011 SR-10 14 15 35 21 8 2 3 31 32 91
2011 SR-11 13 24 34 20 7 1 1 28 38 113
2008 SR 15 23 30 19 10 2 1 30 39 286
2008 SR-01 22 34 28 13 2 0 2 15 57 56
2008 SR-02 24 3 24 24 24 0 3 49 27 10
2008 SR-04 0 23 42 23 0 12 0 26 26 15
2008 SR-06 21 11 26 32 11 0 0 42 32 11
2008 SR-08 23 31 15 15 15 0 0 31 54 13
2008 SR-09 6 29 29 23 6 6 0 31 38 31
2008 SR-10 10 20 32 20 14 2 2 35 32 60
2008 SR-11 11 21 28 23 15 2 0 39 33 47

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 4 9 24 34 25 1 2 61 14 325
2019 SR-00 0 9 18 0 64 9 0 70 10 11
2019 SR-01 4 11 24 44 13 0 2 59 16 45
2019 SR-02 8 15 38 38 0 0 0 38 23 13
2019 SR-03 17 17 8 33 25 0 0 58 33 12
2019 SR-04 0 6 35 35 18 6 0 56 6 17
2019 SR-06 0 8 17 33 42 0 0 75 8 24
2019 SR-07 8 0 8 33 42 0 8 82 9 12
2019 SR-08 0 9 18 41 23 0 9 70 10 22
2019 SR-09 5 5 18 41 32 0 0 73 9 22
2019 SR-10 6 8 23 31 31 0 0 63 15 48
2019 SR-11 3 10 31 26 26 1 3 54 13 70
2018 SR 8 12 22 33 23 1 0 57 20 235
2018 SR-01 3 28 24 24 21 0 0 45 31 29
2018 SR-06 10 0 20 20 40 10 0 67 11 10
2018 SR-08 7 20 7 47 20 0 0 67 27 15
2018 SR-09 5 10 38 29 19 0 0 48 14 21
2018 SR-10 5 11 16 35 27 3 3 66 17 37
2018 SR-11 11 9 21 36 23 0 0 59 20 66
2017 SR 6 9 17 31 27 1 8 64 17 296
2017 SR-01 0 17 13 43 22 4 0 68 18 23
2017 SR-08 11 21 21 26 21 0 0 47 32 19
2017 SR-09 0 11 19 26 41 0 4 69 12 27
2017 SR-10 11 2 18 40 24 0 4 67 14 45
2017 SR-11 5 8 15 35 25 1 11 68 15 92
2014 SR 5 8 19 30 31 3 5 66 13 416
2014 SR-01 0 12 24 36 24 0 4 63 13 25
2014 SR-03 14 19 21 18 28 0 0 46 33 15
2014 SR-04 0 36 12 32 12 0 7 48 39 14
2014 SR-06 0 0 27 7 60 0 7 71 0 15
2014 SR-08 0 9 24 24 35 6 3 65 10 34
2014 SR-09 9 2 23 26 28 2 9 61 13 43
2014 SR-10 7 6 15 37 30 1 4 71 14 82
2014 SR-11 6 6 17 25 37 6 6 69 12 109
2011 SR 4 7 19 31 31 2 6 67 12 483
2011 SR-01 4 6 23 36 26 1 4 65 11 71
2011 SR-02 12 10 21 36 14 7 0 53 24 20
2011 SR-03 5 7 14 23 38 0 14 71 14 18
2011 SR-04 4 11 32 33 15 0 5 51 16 24
2011 SR-05 5 5 19 48 24 0 0 71 10 11
2011 SR-06 11 2 11 22 49 0 5 75 14 19
2011 SR-08 5 0 30 22 24 10 10 57 6 42
2011 SR-09 4 11 20 28 26 0 11 61 17 46
2011 SR-10 4 8 14 30 36 2 6 71 13 91
2011 SR-11 1 7 17 35 35 2 4 74 8 113
2008 SR 2 9 19 41 24 2 3 68 12 287
2008 SR-01 5 13 24 40 18 0 0 58 18 56
2008 SR-02 0 12 0 50 35 0 3 88 12 10
2008 SR-04 2 14 7 47 14 12 4 72 20 15
2008 SR-06 0 11 34 24 32 0 0 55 11 11
2008 SR-08 0 0 15 54 23 0 8 83 0 13
2008 SR-09 0 13 13 52 16 0 6 72 14 31
2008 SR-10 0 8 19 37 27 3 5 70 9 60
2008 SR-11 0 4 19 43 28 2 4 75 5 47

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 23 25 31 12 6 2 1 18 50 324
2019 SR-00 0 18 55 18 9 0 0 27 18 11
2019 SR-01 24 38 31 2 4 0 0 7 62 45
2019 SR-02 23 46 23 0 8 0 0 8 69 13
2019 SR-03 8 25 33 17 8 8 0 27 36 12
2019 SR-04 18 18 53 12 0 0 0 12 35 17
2019 SR-06 17 29 29 17 8 0 0 25 46 24
2019 SR-07 25 25 0 17 8 8 17 33 67 12
2019 SR-08 27 14 23 14 18 5 0 33 43 22
2019 SR-09 18 27 23 27 0 0 5 29 48 22
2019 SR-10 15 32 47 6 0 0 0 6 47 47
2019 SR-11 36 14 26 17 6 0 0 23 51 69
2018 SR 29 30 27 7 5 2 0 12 60 234
2018 SR-01 31 48 17 0 3 0 0 3 79 29
2018 SR-06 0 40 40 0 10 10 0 11 44 10
2018 SR-08 27 20 33 7 7 0 7 14 50 15
2018 SR-09 52 14 29 5 0 0 0 5 67 21
2018 SR-10 19 43 22 14 3 0 0 16 62 37
2018 SR-11 39 21 24 8 6 2 0 14 62 66
2017 SR 28 28 24 10 4 3 3 15 60 296
2017 SR-01 25 29 25 21 0 0 0 21 54 24
2017 SR-08 32 21 26 11 5 0 5 17 56 19
2017 SR-09 33 30 22 4 4 4 4 8 68 27
2017 SR-10 20 51 13 7 4 2 2 12 74 45
2017 SR-11 29 18 29 11 3 5 3 15 52 92
2014 SR 26 25 32 8 5 3 2 13 54 417
2014 SR-01 24 44 24 8 0 0 0 8 68 25
2014 SR-03 40 21 14 11 7 0 7 19 66 15
2014 SR-04 16 20 55 4 4 0 0 9 36 14
2014 SR-06 7 27 47 13 0 7 0 14 36 15
2014 SR-08 15 18 41 18 9 0 0 26 32 34
2014 SR-09 21 40 28 7 2 0 2 10 62 43
2014 SR-10 30 24 38 2 4 0 1 6 56 82
2014 SR-11 28 23 32 7 5 3 2 13 53 110

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 11 18 35 25 10 1 1 36 29 324
2019 SR-00 9 0 36 45 9 0 0 55 9 11
2019 SR-01 16 23 34 20 7 0 0 27 39 44
2019 SR-02 15 31 31 15 8 0 0 23 46 13
2019 SR-03 17 17 8 17 33 8 0 55 36 12
2019 SR-04 18 24 24 35 0 0 0 35 41 17
2019 SR-06 4 17 46 21 13 0 0 33 21 24
2019 SR-07 8 17 25 17 25 0 8 45 27 12
2019 SR-08 14 5 23 32 18 5 5 55 20 22
2019 SR-09 0 23 23 50 5 0 0 55 23 22
2019 SR-10 6 15 50 27 2 0 0 29 21 48
2019 SR-11 13 17 41 19 10 0 0 29 30 69
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SR 74 8 10 0 2 1 6 88 2 326
2019 SR-00 73 9 0 0 0 0 18 100 0 11
2019 SR-01 76 9 13 0 0 0 2 86 0 45
2019 SR-02 92 8 0 0 0 0 0 100 0 13
2019 SR-03 100 0 0 0 0 0 0 100 0 12
2019 SR-04 76 12 0 0 0 6 6 100 0 17
2019 SR-06 63 4 4 0 4 8 17 89 6 24
2019 SR-07 92 8 0 0 0 0 0 100 0 12
2019 SR-08 77 0 14 0 0 0 9 85 0 22
2019 SR-09 73 14 5 0 0 0 9 95 0 22
2019 SR-10 60 4 23 0 4 0 8 70 5 48
2019 SR-11 74 10 11 0 3 0 1 86 3 70
2017 SR 72 10 8 0 2 0 8 89 2 299
2017 SR-01 88 4 8 0 0 0 0 92 0 24
2017 SR-08 85 5 5 0 0 0 5 95 0 20
2017 SR-09 74 15 7 0 0 0 4 92 0 27
2017 SR-10 65 17 11 0 0 0 7 88 0 46
2017 SR-11 66 7 11 1 3 1 11 83 5 92
2014 SR 71 14 6 1 2 0 7 91 3 417
2014 SR-01 68 16 8 4 0 0 4 88 4 25
2014 SR-03 93 0 7 0 0 0 0 93 0 15
2014 SR-04 64 31 4 0 0 0 0 96 0 14
2014 SR-06 87 7 0 7 0 0 0 93 7 15
2014 SR-08 79 9 6 0 0 0 6 94 0 34
2014 SR-09 67 14 12 0 0 0 7 88 0 43
2014 SR-10 70 12 6 0 2 0 10 91 3 82
2014 SR-11 66 15 5 0 5 0 8 89 6 110
2011 SR 72 9 5 1 2 2 7 91 3 483
2011 SR-01 77 7 6 3 3 0 4 88 6 71
2011 SR-02 90 5 2 3 0 0 0 95 3 21
2011 SR-03 75 7 7 0 0 0 12 92 0 18
2011 SR-04 84 5 0 0 0 0 11 100