2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 35 49 4 10 2 0 0 84 12 1076
2019 SG-02 43 43 11 4 0 0 0 86 4 28
2019 SG-03 56 31 3 6 4 0 0 87 10 77
2019 SG-04 36 49 3 11 1 0 0 85 12 470
2019 SG-05 33 51 5 10 2 0 0 84 12 293
2019 SG-06 23 55 7 12 4 0 0 78 16 106
2019 SG-07 38 43 5 14 0 0 0 82 14 57
2019 SG-08 24 63 7 7 0 0 0 87 7 16
2017 SG 25 49 7 14 5 0 0 75 19 918
2017 SG-02 16 35 22 27 0 0 0 51 27 18
2017 SG-03 58 34 4 4 0 0 0 92 4 26
2017 SG-04 27 50 7 13 3 0 0 77 16 490
2017 SG-05 22 50 7 13 8 0 0 72 21 238
2017 SG-06 16 55 5 18 6 0 0 71 24 91
2017 SG-07 16 42 3 23 16 0 0 58 39 31
2017 SG-08 34 66 0 0 0 0 0 100 0 15
2014 SG 20 53 7 14 6 0 0 74 19 893
2014 SG-02 11 73 0 16 0 0 0 84 16 19
2014 SG-03 44 45 0 11 0 0 0 89 11 20
2014 SG-04 22 55 7 11 5 0 0 77 16 478
2014 SG-05 18 54 8 13 6 0 0 73 19 225
2014 SG-06 15 51 8 19 7 0 0 66 26 87
2014 SG-07 19 34 8 24 16 0 0 53 39 38
2014 SG-08 30 31 16 16 8 0 0 61 23 13
2011 SG 26 52 6 13 4 0 0 78 16 866
2011 SG-02 26 58 5 5 5 0 0 84 11 19
2011 SG-03 29 53 6 10 2 0 0 82 13 38
2011 SG-04 28 51 5 13 3 0 0 79 16 469
2011 SG-05 22 55 6 12 5 0 0 77 17 206
2011 SG-06 23 48 10 15 4 0 0 71 19 89
2011 SG-07 25 45 0 26 4 0 0 70 30 27
2011 SG-08 21 72 7 0 0 0 0 93 0 14
2008 SG 25 53 4 12 5 0 0 78 18 732
2008 SG-02 56 38 6 0 0 0 0 94 0 16
2008 SG-03 15 51 8 17 9 0 2 66 26 60
2008 SG-04 25 54 4 10 7 0 0 79 17 371
2008 SG-05 27 52 5 14 3 0 0 79 17 156
2008 SG-06 19 63 5 10 3 0 0 82 13 77
2008 SG-07 30 40 3 20 7 0 0 70 27 30

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 65 18 5 7 4 0 1 84 11 1075
2019 SG-02 50 25 7 11 4 0 4 78 15 28
2019 SG-03 74 11 8 4 4 0 0 84 8 75
2019 SG-04 68 17 3 6 4 0 2 87 10 470
2019 SG-05 63 20 4 7 5 1 0 84 12 295
2019 SG-06 63 17 9 7 4 0 1 80 11 105
2019 SG-07 57 26 5 9 3 0 0 83 12 57
2019 SG-08 61 7 19 13 0 0 0 68 13 16
2017 SG 63 19 6 7 5 0 1 82 12 915
2017 SG-02 51 5 22 11 11 0 0 56 22 18
2017 SG-03 70 17 8 4 0 0 0 88 4 24
2017 SG-04 65 17 6 7 5 0 1 83 12 490
2017 SG-05 63 20 5 6 5 0 1 84 11 237
2017 SG-06 55 26 3 8 7 0 1 82 14 91
2017 SG-07 51 29 3 13 3 0 0 80 16 31
2017 SG-08 74 6 7 7 6 0 0 80 13 15
2014 SG 60 21 7 7 4 0 1 82 11 893
2014 SG-02 53 26 11 11 0 0 0 79 11 19
2014 SG-03 70 20 0 10 0 0 0 90 10 20
2014 SG-04 62 23 6 6 3 0 0 85 9 478
2014 SG-05 61 15 8 9 6 0 0 77 15 225
2014 SG-06 51 20 10 8 8 0 2 73 16 87
2014 SG-07 66 16 3 3 8 3 3 86 11 38
2014 SG-08 45 24 8 16 8 0 0 69 24 13
2011 SG 63 18 5 9 5 0 1 82 13 865
2011 SG-02 63 11 21 5 0 0 0 74 5 19
2011 SG-03 76 11 0 11 3 0 0 87 13 38
2011 SG-04 65 17 5 8 3 0 1 83 12 467
2011 SG-05 61 21 4 8 4 0 1 83 13 206
2011 SG-06 53 18 8 12 10 0 0 70 22 90
2011 SG-07 56 22 4 4 15 0 0 78 18 27
2011 SG-08 64 20 0 8 8 0 0 84 16 14
2008 SG 60 18 6 10 4 0 1 79 14 732
2008 SG-02 38 26 25 12 0 0 0 63 12 16
2008 SG-03 62 20 3 8 5 0 2 83 13 60
2008 SG-04 64 20 5 7 4 0 1 85 11 371
2008 SG-05 61 17 8 8 5 0 1 79 14 156
2008 SG-06 44 14 12 23 6 0 0 59 29 77
2008 SG-07 60 13 3 17 7 0 0 73 24 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 39 36 7 11 6 0 1 76 16 1078
2019 SG-02 43 54 4 0 0 0 0 96 0 28
2019 SG-03 49 21 12 13 5 0 0 70 18 76
2019 SG-04 41 37 6 9 6 0 2 79 15 471
2019 SG-05 38 39 8 11 3 0 0 78 14 295
2019 SG-06 32 34 8 14 11 0 0 67 25 106
2019 SG-07 31 35 3 17 14 0 0 65 31 57
2019 SG-08 45 30 13 13 0 0 0 75 13 16
2017 SG 36 37 9 11 7 0 1 73 17 917
2017 SG-02 38 24 16 11 11 0 0 62 22 18
2017 SG-03 65 19 4 8 4 0 0 84 12 26
2017 SG-04 37 38 9 9 5 0 1 76 15 490
2017 SG-05 32 39 9 13 7 0 0 71 20 237
2017 SG-06 35 33 11 11 10 0 0 68 21 91
2017 SG-07 25 29 16 13 13 0 3 56 27 31
2017 SG-08 47 40 7 6 0 0 0 87 6 15
2014 SG 36 39 7 12 7 0 0 74 19 889
2014 SG-02 48 27 5 20 0 0 0 75 20 19
2014 SG-03 45 40 10 5 0 0 0 85 5 20
2014 SG-04 38 41 7 10 4 0 0 79 14 476
2014 SG-05 35 34 7 14 10 0 0 69 24 224
2014 SG-06 27 41 9 12 10 0 0 68 23 86
2014 SG-07 29 37 5 16 13 0 0 66 29 38
2014 SG-08 53 24 0 23 0 0 0 77 23 13
2011 SG 38 38 9 9 5 0 0 77 14 867
2011 SG-02 37 32 11 15 5 0 0 69 21 19
2011 SG-03 41 46 0 5 7 0 0 87 13 38
2011 SG-04 37 41 9 9 4 0 0 78 12 470
2011 SG-05 37 38 9 9 6 0 0 76 15 206
2011 SG-06 45 25 10 10 10 0 0 70 20 89
2011 SG-07 44 37 4 12 4 0 0 81 16 27
2011 SG-08 37 36 14 13 0 0 0 73 13 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 25 43 12 16 5 0 0 68 21 1071
2019 SG-02 21 46 14 18 0 0 0 68 18 28
2019 SG-03 38 30 13 10 8 0 0 68 18 75
2019 SG-04 26 43 9 15 5 0 0 70 21 468
2019 SG-05 23 41 14 17 4 0 0 64 22 292
2019 SG-06 16 49 12 18 5 0 0 65 23 106
2019 SG-07 23 47 15 15 0 0 0 69 15 57
2019 SG-08 13 69 6 13 0 0 0 81 13 16
2018 SG 24 46 12 13 5 0 0 69 19 902
2018 SG-02 31 50 4 15 0 0 0 81 15 26
2018 SG-03 47 36 8 4 6 0 0 83 10 53
2018 SG-04 25 42 12 14 7 0 0 67 21 447
2018 SG-05 17 52 11 15 5 0 0 69 20 230
2018 SG-06 20 44 19 12 5 0 0 65 16 77
2018 SG-07 18 52 19 11 0 0 0 70 11 37
2018 SG-08 23 59 6 6 6 0 0 82 12 17
2017 SG 24 40 12 16 8 0 0 65 24 918
2017 SG-02 34 38 17 5 5 0 0 72 11 18
2017 SG-03 45 35 4 4 12 0 0 80 16 26
2017 SG-04 25 41 12 15 7 0 0 66 22 490
2017 SG-05 23 39 8 19 10 0 0 63 29 238
2017 SG-06 18 43 16 15 8 0 0 61 22 91
2017 SG-07 15 39 13 32 0 0 0 54 32 31
2017 SG-08 40 33 19 7 0 0 0 74 7 15
2014 SG 24 42 12 16 5 0 0 66 22 893
2014 SG-02 37 36 11 11 5 0 0 73 16 19
2014 SG-03 35 45 10 10 0 0 0 80 10 20
2014 SG-04 26 43 12 16 2 0 0 70 18 478
2014 SG-05 17 42 14 15 11 0 0 59 26 225
2014 SG-06 21 43 15 16 5 0 0 64 21 87
2014 SG-07 21 37 5 32 5 0 0 58 37 38
2014 SG-08 40 31 21 8 0 0 0 71 8 13
2011 SG 29 43 11 13 5 0 0 71 18 865
2011 SG-02 26 58 5 11 0 0 0 84 11 19
2011 SG-03 51 23 8 10 5 3 0 77 15 38
2011 SG-04 29 43 11 15 3 0 0 71 18 467
2011 SG-05 23 47 10 12 8 0 0 70 21 206
2011 SG-06 31 42 17 5 5 0 0 73 11 90
2011 SG-07 18 44 14 19 4 0 0 62 23 27
2011 SG-08 49 28 22 0 0 0 0 78 0 14
2008 SG 27 45 11 11 5 0 0 72 17 731
2008 SG-02 45 43 6 0 6 0 0 88 6 16
2008 SG-03 49 35 10 5 2 0 0 84 7 60
2008 SG-04 22 45 12 13 6 1 0 68 20 371
2008 SG-05 24 45 10 14 6 1 0 69 21 155
2008 SG-06 32 52 9 6 1 0 0 84 7 77
2008 SG-07 27 36 20 7 10 0 0 63 17 30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 41 38 11 7 3 0 1 79 10 1074
2019 SG-02 43 39 11 4 0 0 4 85 4 28
2019 SG-03 52 26 14 7 1 0 0 78 8 76
2019 SG-04 39 39 10 8 3 0 1 79 11 469
2019 SG-05 43 37 12 6 2 0 0 80 8 294
2019 SG-06 33 41 10 9 6 0 2 75 15 106
2019 SG-07 44 45 9 2 0 0 0 90 2 56
2019 SG-08 57 31 12 0 0 0 0 88 0 16
2017 SG 41 40 9 7 3 0 1 81 10 913
2017 SG-02 21 51 17 5 5 0 0 72 11 18
2017 SG-03 60 24 8 8 0 0 0 84 8 25
2017 SG-04 38 41 8 9 3 0 1 79 13 488
2017 SG-05 43 36 11 6 3 0 0 80 9 236
2017 SG-06 41 46 9 3 0 0 0 88 3 91
2017 SG-07 42 42 0 13 0 0 3 87 13 31
2017 SG-08 54 40 6 0 0 0 0 94 0 15
2014 SG 41 39 11 7 2 0 0 80 8 892
2014 SG-02 41 53 5 0 0 0 0 95 0 19
2014 SG-03 45 34 15 5 0 0 0 80 5 20
2014 SG-04 41 39 13 5 1 0 0 81 7 478
2014 SG-05 39 40 10 9 3 0 0 79 11 224
2014 SG-06 43 44 6 6 1 0 0 87 8 87
2014 SG-07 55 26 5 13 0 0 0 81 13 38
2014 SG-08 45 40 8 8 0 0 0 85 8 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 46 32 9 6 6 0 0 79 12 1072
2019 SG-02 43 43 14 0 0 0 0 86 0 28
2019 SG-03 59 25 12 3 1 0 0 84 4 74
2019 SG-04 46 34 8 6 5 0 0 81 12 468
2019 SG-05 48 32 9 5 6 0 0 80 11 294
2019 SG-06 35 33 13 9 10 0 0 68 19 106
2019 SG-07 43 28 10 15 3 0 0 71 19 57
2019 SG-08 69 19 0 12 0 0 0 88 12 16
2018 SG 45 33 9 8 5 0 0 78 13 903
2018 SG-02 54 31 8 4 4 0 0 85 8 26
2018 SG-03 53 30 8 2 6 0 2 84 8 53
2018 SG-04 45 36 7 6 5 0 0 81 12 447
2018 SG-05 44 28 12 10 5 0 0 72 15 232
2018 SG-06 42 35 9 10 4 0 0 77 14 76
2018 SG-07 37 25 24 11 3 0 0 62 14 37
2018 SG-08 59 23 6 6 6 0 0 82 12 17
2017 SG 44 34 9 8 5 0 0 78 13 916
2017 SG-02 51 16 16 0 17 0 0 67 17 18
2017 SG-03 58 19 23 0 0 0 0 77 0 26
2017 SG-04 49 31 6 7 6 1 0 81 13 488
2017 SG-05 40 38 9 9 4 0 0 78 13 238
2017 SG-06 37 37 12 9 4 0 0 74 13 91
2017 SG-07 22 42 13 23 0 0 0 64 23 31
2017 SG-08 26 53 14 6 0 0 0 80 6 15
2014 SG 41 37 8 9 5 0 0 79 13 890
2014 SG-02 43 27 11 16 4 0 0 69 20 19
2014 SG-03 55 35 5 5 0 0 0 90 5 20
2014 SG-04 44 37 8 6 3 1 0 82 10 476
2014 SG-05 37 41 7 11 4 0 0 78 15 224
2014 SG-06 45 30 8 10 7 0 0 75 17 87
2014 SG-07 29 32 16 13 11 0 0 60 24 38
2014 SG-08 45 32 0 8 15 0 0 77 23 13
2011 SG 42 38 8 7 4 1 0 81 11 865
2011 SG-02 37 26 5 5 5 16 5 80 13 19
2011 SG-03 46 44 5 2 2 0 0 90 5 38
2011 SG-04 41 42 8 5 4 0 0 83 9 468
2011 SG-05 43 36 9 8 3 1 0 79 11 206
2011 SG-06 44 30 8 12 5 0 0 75 17 89
2011 SG-07 37 26 7 18 11 0 0 63 29 27
2011 SG-08 42 29 8 21 0 0 0 71 21 14

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 37 40 11 8 3 0 0 77 11 1075
2019 SG-02 32 50 14 0 0 4 0 85 0 28
2019 SG-03 32 38 11 16 4 0 0 70 19 76
2019 SG-04 33 41 14 9 4 0 0 74 12 471
2019 SG-05 42 38 10 7 2 0 0 80 10 292
2019 SG-06 39 43 9 5 4 0 0 82 9 106
2019 SG-07 41 40 7 7 5 0 0 81 12 57
2019 SG-08 56 44 0 0 0 0 0 100 0 16
2018 SG 28 48 12 7 5 0 0 76 12 901
2018 SG-02 46 35 12 0 8 0 0 81 8 26
2018 SG-03 38 44 11 6 2 0 0 81 8 53
2018 SG-04 22 49 16 8 5 0 0 71 14 445
2018 SG-05 31 50 8 7 5 0 0 81 12 232
2018 SG-06 32 49 9 9 1 0 0 81 10 77
2018 SG-07 35 49 8 5 3 0 0 84 8 37
2018 SG-08 57 31 12 0 0 0 0 88 0 16
2017 SG 30 46 12 8 4 0 0 76 12 918
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 51 34 12 0 4 0 0 85 4 26
2017 SG-04 23 49 15 8 5 0 0 72 13 490
2017 SG-05 36 43 8 8 5 0 0 79 13 238
2017 SG-06 32 46 11 9 2 0 0 78 11 91
2017 SG-07 42 36 3 13 6 0 0 77 19 31
2017 SG-08 67 20 13 0 0 0 0 87 0 15
2014 SG 26 51 11 9 3 0 0 76 12 893
2014 SG-02 27 63 11 0 0 0 0 89 0 19
2014 SG-03 15 55 5 20 5 0 0 70 25 20
2014 SG-04 24 49 14 9 4 0 0 73 13 478
2014 SG-05 27 52 9 8 4 0 0 79 12 225
2014 SG-06 33 51 6 8 2 0 0 84 10 87
2014 SG-07 26 50 8 11 5 0 0 76 16 38
2014 SG-08 61 31 0 8 0 0 0 92 8 13
2011 SG 29 46 13 7 4 0 0 76 11 864
2011 SG-02 21 37 16 10 16 0 0 58 26 19
2011 SG-03 27 45 11 15 0 2 0 74 15 38
2011 SG-04 27 46 14 8 5 0 0 73 13 467
2011 SG-05 32 47 12 6 3 0 0 79 9 205
2011 SG-06 29 54 12 2 3 0 0 82 6 90
2011 SG-07 48 37 11 0 4 0 0 85 4 27
2011 SG-08 56 37 7 0 0 0 0 93 0 14
2008 SG 31 44 14 7 4 0 0 74 12 731
2008 SG-02 50 44 6 0 0 0 0 94 0 16
2008 SG-03 35 48 11 0 5 0 0 84 5 60
2008 SG-04 29 42 15 9 5 0 0 71 14 371
2008 SG-05 30 42 17 8 3 0 0 72 11 155
2008 SG-06 32 49 7 9 3 0 0 81 12 77
2008 SG-07 33 47 17 3 0 0 0 80 3 30

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 26 39 14 13 8 0 0 65 22 1076
2019 SG-02 36 46 14 4 0 0 0 82 4 28
2019 SG-03 36 31 15 11 6 0 0 67 18 77
2019 SG-04 23 36 16 16 9 0 0 59 25 469
2019 SG-05 28 40 11 12 8 0 0 69 20 294
2019 SG-06 22 44 10 13 9 1 0 67 23 106
2019 SG-07 28 48 7 14 3 0 0 76 17 57
2019 SG-08 31 44 19 6 0 0 0 75 6 16
2018 SG 23 38 17 11 10 0 1 61 21 898
2018 SG-02 24 60 8 0 4 0 4 88 4 25
2018 SG-03 23 42 11 13 6 2 4 68 20 53
2018 SG-04 22 32 22 12 12 0 0 55 23 444
2018 SG-05 23 42 12 11 11 1 0 65 22 230
2018 SG-06 22 43 19 6 9 0 1 66 15 77
2018 SG-07 22 45 11 16 5 0 0 67 22 37
2018 SG-08 30 41 24 0 6 0 0 70 6 17
2017 SG 21 38 18 12 11 0 0 60 22 917
2017 SG-02 29 44 11 11 5 0 0 72 16 18
2017 SG-03 50 30 15 0 4 0 0 80 4 26
2017 SG-04 17 38 20 14 10 0 0 55 25 489
2017 SG-05 25 40 15 9 11 0 0 65 20 238
2017 SG-06 20 42 17 9 12 0 0 62 21 91
2017 SG-07 29 26 16 16 13 0 0 54 29 31
2017 SG-08 34 46 13 7 0 0 0 80 7 15
2014 SG 17 35 22 17 9 0 0 52 26 893
2014 SG-02 43 11 21 16 10 0 0 53 25 19
2014 SG-03 20 55 20 5 0 0 0 75 5 20
2014 SG-04 14 35 24 20 7 0 0 48 27 478
2014 SG-05 21 35 20 15 10 0 0 56 25 225
2014 SG-06 16 41 21 14 9 0 0 57 23 87
2014 SG-07 18 21 24 13 21 3 0 41 35 38
2014 SG-08 31 53 15 0 0 0 0 85 0 13
2011 SG 17 36 21 16 9 0 0 53 25 864
2011 SG-02 16 32 26 15 11 0 0 48 26 19
2011 SG-03 29 29 19 15 5 3 0 60 21 38
2011 SG-04 16 35 22 16 10 0 0 51 26 467
2011 SG-05 19 39 16 16 10 0 0 58 26 206
2011 SG-06 11 38 27 18 6 0 0 49 24 89
2011 SG-07 18 47 12 19 4 0 0 66 23 27
2011 SG-08 16 42 28 15 0 0 0 57 15 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 40 39 10 8 3 0 0 79 11 1068
2019 SG-02 36 50 14 0 0 0 0 86 0 28
2019 SG-03 42 42 5 8 3 0 0 84 11 75
2019 SG-04 44 37 9 7 3 0 0 80 10 468
2019 SG-05 37 40 12 7 3 0 0 77 11 291
2019 SG-06 35 34 14 14 3 0 0 69 17 104
2019 SG-07 23 58 7 12 0 0 0 81 12 57
2019 SG-08 31 44 19 6 0 0 0 75 6 16
2018 SG 38 43 9 8 3 0 0 80 11 903
2018 SG-02 27 62 8 0 4 0 0 88 4 26
2018 SG-03 49 28 9 6 8 0 0 77 13 53
2018 SG-04 40 43 8 7 2 0 0 83 9 446
2018 SG-05 33 42 11 9 5 0 0 75 14 232
2018 SG-06 34 44 11 8 3 0 0 78 10 77
2018 SG-07 29 54 8 8 0 0 0 84 8 37
2018 SG-08 35 41 6 12 6 0 0 76 18 17
2017 SG 38 44 8 6 3 0 0 82 10 917
2017 SG-02 38 46 11 0 5 0 0 84 5 18
2017 SG-03 42 43 8 4 4 0 0 85 8 26
2017 SG-04 41 44 7 6 2 0 0 85 8 489
2017 SG-05 34 44 9 8 5 0 0 78 13 238
2017 SG-06 35 44 12 5 3 0 0 79 9 91
2017 SG-07 32 49 7 10 3 0 0 80 13 31
2017 SG-08 40 39 13 7 0 0 0 80 7 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 48 39 7 4 2 0 0 87 6 1072
2019 SG-02 46 50 4 0 0 0 0 96 0 28
2019 SG-03 56 30 3 8 3 0 0 87 11 75
2019 SG-04 48 37 9 4 2 0 0 85 7 467
2019 SG-05 45 43 7 3 2 0 0 88 5 294
2019 SG-06 49 40 4 6 1 0 0 89 7 106
2019 SG-07 56 36 0 7 2 0 0 91 9 57
2019 SG-08 56 38 6 0 0 0 0 94 0 16
2018 SG 43 46 6 4 2 0 0 88 6 901
2018 SG-02 46 50 4 0 0 0 0 96 0 26
2018 SG-03 58 30 8 2 2 0 0 89 4 53
2018 SG-04 39 48 6 4 2 0 0 88 6 447
2018 SG-05 43 44 6 5 2 0 0 87 7 231
2018 SG-06 43 51 4 1 1 0 0 94 3 75
2018 SG-07 44 43 5 5 3 0 0 86 8 37
2018 SG-08 47 47 0 0 6 0 0 94 6 17
2017 SG 43 44 7 4 2 0 0 87 7 917
2017 SG-02 45 44 5 0 5 0 0 89 5 18
2017 SG-03 61 31 8 0 0 0 0 92 0 26
2017 SG-04 41 45 7 5 2 0 0 86 7 490
2017 SG-05 41 45 6 5 2 0 0 86 7 237
2017 SG-06 46 43 7 1 3 0 0 89 4 91
2017 SG-07 45 36 3 16 0 0 0 81 16 31
2017 SG-08 61 39 0 0 0 0 0 100 0 15
2014 SG 35 49 10 4 2 1 0 84 6 893
2014 SG-02 27 64 5 0 0 4 0 95 0 19
2014 SG-03 30 60 5 5 0 0 0 90 5 20
2014 SG-04 34 48 11 6 1 1 0 82 7 478
2014 SG-05 34 49 11 2 3 0 0 83 6 225
2014 SG-06 39 51 6 2 2 0 0 90 4 87
2014 SG-07 39 45 8 5 3 0 0 84 8 38
2014 SG-08 53 47 0 0 0 0 0 100 0 13
2011 SG 36 47 10 5 1 0 0 84 6 864
2011 SG-02 32 47 11 11 0 0 0 79 11 19
2011 SG-03 38 55 3 5 0 0 0 92 5 38
2011 SG-04 37 46 11 5 1 1 0 83 6 467
2011 SG-05 34 49 10 5 2 0 0 83 7 205
2011 SG-06 34 53 8 4 1 0 0 87 5 90
2011 SG-07 47 41 4 0 7 0 0 88 7 27
2011 SG-08 63 29 8 0 0 0 0 92 0 14
2008 SG 42 41 10 5 2 0 0 83 7 731
2008 SG-02 56 38 6 0 0 0 0 94 0 16
2008 SG-03 52 35 10 3 0 0 0 87 3 60
2008 SG-04 37 43 12 4 2 0 0 81 7 371
2008 SG-05 44 39 9 7 1 0 0 83 9 155
2008 SG-06 45 42 7 5 1 0 0 87 6 77
2008 SG-07 53 37 3 0 7 0 0 90 7 30

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 30 39 13 11 6 0 0 69 18 1073
2019 SG-02 32 50 14 4 0 0 0 82 4 28
2019 SG-03 37 37 13 7 6 0 0 74 13 76
2019 SG-04 27 37 16 13 7 0 0 63 20 467
2019 SG-05 33 40 12 10 5 0 0 73 15 294
2019 SG-06 25 46 7 14 8 0 0 71 21 106
2019 SG-07 38 38 7 14 3 0 0 76 17 57
2019 SG-08 56 31 7 6 0 0 0 87 6 16
2018 SG 28 39 15 11 8 0 0 67 18 899
2018 SG-02 35 58 0 4 4 0 0 92 8 26
2018 SG-03 43 34 9 2 11 0 0 77 13 53
2018 SG-04 23 39 16 14 8 0 0 62 22 446
2018 SG-05 28 42 14 8 9 0 0 70 17 231
2018 SG-06 41 26 21 8 4 0 0 67 12 74
2018 SG-07 35 33 19 8 5 0 0 68 14 37
2018 SG-08 36 41 12 12 0 0 0 76 12 17
2017 SG 25 40 14 11 9 0 0 66 20 918
2017 SG-02 29 44 17 5 5 0 0 72 11 18
2017 SG-03 61 19 15 0 4 0 0 80 4 26
2017 SG-04 21 41 16 12 11 0 0 62 22 490
2017 SG-05 30 41 12 10 7 0 0 71 17 238
2017 SG-06 21 46 14 12 7 0 0 68 19 91
2017 SG-07 25 36 16 10 13 0 0 61 23 31
2017 SG-08 68 12 6 7 7 0 0 80 14 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 49 35 11 3 2 0 0 84 5 1072
2019 SG-02 50 32 14 0 0 4 0 85 0 28
2019 SG-03 46 37 12 3 3 0 0 83 5 76
2019 SG-04 45 36 13 4 2 0 0 81 6 468
2019 SG-05 50 36 8 4 2 0 0 86 6 293
2019 SG-06 54 34 9 2 1 0 0 88 3 105
2019 SG-07 51 36 7 5 0 0 0 88 5 57
2019 SG-08 74 19 7 0 0 0 0 93 0 16
2018 SG 40 43 11 4 2 0 0 83 6 895
2018 SG-02 54 35 8 4 0 0 0 88 4 26
2018 SG-03 42 38 19 0 2 0 0 79 2 53
2018 SG-04 35 44 13 6 3 0 0 79 9 441
2018 SG-05 41 46 9 2 1 0 0 88 3 232
2018 SG-06 57 38 5 0 0 0 0 95 0 74
2018 SG-07 46 38 8 5 3 0 0 84 8 37
2018 SG-08 59 29 6 6 0 0 0 88 6 17
2017 SG 45 40 9 4 2 0 0 85 6 911
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 61 27 8 4 0 0 0 88 4 25
2017 SG-04 40 40 12 6 2 0 0 80 8 485
2017 SG-05 48 42 5 3 1 0 0 90 4 237
2017 SG-06 52 35 11 1 1 0 0 87 2 91
2017 SG-07 55 36 0 6 0 3 0 94 6 31
2017 SG-08 67 27 6 0 0 0 0 94 0 15
2014 SG 51 35 9 3 1 0 0 87 4 893
2014 SG-02 37 52 11 0 0 0 0 89 0 19
2014 SG-03 45 35 15 5 0 0 0 80 5 20
2014 SG-04 43 40 11 4 1 0 0 83 6 478
2014 SG-05 58 31 8 2 0 0 0 90 3 225
2014 SG-06 71 26 3 0 0 0 0 97 0 87
2014 SG-07 60 24 13 0 3 0 0 84 3 38
2014 SG-08 84 16 0 0 0 0 0 100 0 13
2011 SG 50 38 8 3 1 0 0 88 4 866
2011 SG-02 31 42 16 11 0 0 0 74 11 19
2011 SG-03 45 40 11 5 0 0 0 84 5 38
2011 SG-04 48 40 7 4 1 0 0 88 4 469
2011 SG-05 49 42 7 0 2 0 0 90 2 205
2011 SG-06 61 30 7 1 1 0 0 91 2 90
2011 SG-07 48 29 19 4 0 0 0 77 4 27
2011 SG-08 78 22 0 0 0 0 0 100 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 28 38 15 11 7 0 0 66 18 1070
2019 SG-02 32 50 14 0 0 0 4 85 0 28
2019 SG-03 34 41 10 12 3 0 0 75 15 75
2019 SG-04 24 34 19 14 9 0 0 58 23 466
2019 SG-05 31 38 14 9 8 0 0 69 17 294
2019 SG-06 30 43 11 12 5 0 0 72 17 106
2019 SG-07 33 51 7 7 2 0 0 84 9 56
2019 SG-08 57 31 7 6 0 0 0 87 6 16
2018 SG 24 41 13 12 9 1 0 65 21 900
2018 SG-02 31 54 8 8 0 0 0 85 8 26
2018 SG-03 29 32 19 7 7 4 2 64 16 53
2018 SG-04 19 38 16 15 12 0 0 56 28 448
2018 SG-05 26 44 10 12 7 1 0 71 19 231
2018 SG-06 32 49 9 6 4 0 0 81 10 75
2018 SG-07 38 42 12 3 6 0 0 80 9 35
2018 SG-08 47 36 6 12 0 0 0 82 12 17
2017 SG 25 40 13 13 8 0 0 66 21 913
2017 SG-02 32 51 11 0 5 0 0 83 5 18
2017 SG-03 46 35 12 0 4 4 0 84 4 26
2017 SG-04 20 38 16 14 11 0 0 58 26 487
2017 SG-05 30 42 10 14 4 0 0 72 18 236
2017 SG-06 26 48 13 8 5 0 0 74 13 91
2017 SG-07 30 45 3 16 7 0 0 74 23 31
2017 SG-08 66 21 6 7 0 0 0 87 7 15
2014 SG 15 43 17 16 10 0 0 58 26 893
2014 SG-02 32 41 16 11 0 0 0 73 11 19
2014 SG-03 15 29 30 15 11 0 0 44 26 20
2014 SG-04 11 40 19 20 10 0 0 51 30 478
2014 SG-05 16 50 15 9 10 0 0 66 20 225
2014 SG-06 23 48 9 13 7 0 0 72 19 87
2014 SG-07 16 40 13 21 11 0 0 55 32 38
2014 SG-08 45 47 8 0 0 0 0 92 0 13
2011 SG 24 41 17 12 6 0 0 65 18 868
2011 SG-02 37 32 11 10 11 0 0 69 21 19
2011 SG-03 21 45 24 5 3 3 0 68 8 38
2011 SG-04 20 39 18 14 8 0 0 60 22 470
2011 SG-05 24 47 14 10 5 0 0 71 15 206
2011 SG-06 32 41 13 9 4 0 0 73 13 90
2011 SG-07 44 37 15 0 4 0 0 81 4 27
2011 SG-08 45 34 13 8 0 0 0 79 8 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 30 33 17 12 7 0 0 64 19 1075
2019 SG-02 37 44 15 4 0 0 0 81 4 27
2019 SG-03 32 42 11 7 7 1 0 76 13 76
2019 SG-04 24 30 22 15 9 0 0 54 24 469
2019 SG-05 34 34 15 11 6 0 0 68 17 295
2019 SG-06 33 40 12 10 5 0 0 73 15 106
2019 SG-07 39 35 14 10 2 0 0 74 12 57
2019 SG-08 49 31 13 7 0 0 0 80 7 16
2018 SG 25 31 19 13 11 0 0 57 24 894
2018 SG-02 19 50 27 0 4 0 0 69 4 26
2018 SG-03 33 27 17 6 13 2 2 63 20 52
2018 SG-04 19 29 21 15 15 0 0 48 30 446
2018 SG-05 30 31 17 14 8 0 0 61 22 228
2018 SG-06 37 33 18 6 5 0 0 70 12 74
2018 SG-07 30 40 13 8 8 0 0 71 16 37
2018 SG-08 31 43 19 6 0 0 0 75 6 16
2017 SG 25 35 19 11 10 0 0 60 21 915
2017 SG-02 34 55 0 6 5 0 0 89 11 18
2017 SG-03 51 19 23 0 4 0 4 72 4 26
2017 SG-04 17 34 23 13 13 0 0 51 25 488
2017 SG-05 33 37 12 11 7 0 0 70 18 237
2017 SG-06 24 42 17 6 11 0 0 66 17 91
2017 SG-07 26 38 16 9 9 0 0 65 19 31
2017 SG-08 68 12 20 0 0 0 0 80 0 15
2014 SG 18 36 20 16 9 0 0 55 25 893
2014 SG-02 27 32 27 10 5 0 0 59 15 19
2014 SG-03 29 25 16 25 5 0 0 54 31 20
2014 SG-04 15 34 23 18 9 0 0 49 28 478
2014 SG-05 20 42 18 12 7 0 0 62 19 225
2014 SG-06 25 41 13 15 6 0 0 67 21 87
2014 SG-07 21 37 16 8 18 0 0 58 26 38
2014 SG-08 53 24 23 0 0 0 0 77 0 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 29 43 15 10 3 1 0 72 13 1066
2019 SG-02 36 50 11 0 0 4 0 89 0 28
2019 SG-03 43 33 16 5 3 0 0 77 8 76
2019 SG-04 28 44 14 10 3 1 0 73 13 465
2019 SG-05 30 43 13 9 5 0 0 73 14 292
2019 SG-06 24 39 20 12 6 0 0 63 18 104
2019 SG-07 26 47 12 15 0 0 0 73 15 57
2019 SG-08 50 31 7 13 0 0 0 81 13 16
2018 SG 28 37 18 11 6 0 0 65 17 900
2018 SG-02 42 54 4 0 0 0 0 96 0 26
2018 SG-03 40 30 13 6 8 2 2 72 14 53
2018 SG-04 23 38 18 13 8 0 0 61 21 447
2018 SG-05 28 36 20 10 5 0 0 64 16 230
2018 SG-06 29 40 21 8 2 0 0 69 11 75
2018 SG-07 40 24 19 8 5 0 3 66 14 37
2018 SG-08 41 36 12 12 0 0 0 76 12 17
2017 SG 27 41 14 11 7 0 0 68 18 914
2017 SG-02 45 33 17 0 5 0 0 78 5 18
2017 SG-03 54 23 15 4 4 0 0 77 8 26
2017 SG-04 24 42 15 10 8 0 0 66 18 487
2017 SG-05 30 39 10 14 7 0 0 69 21 237
2017 SG-06 23 43 17 12 4 0 0 66 16 91
2017 SG-07 16 45 7 23 10 0 0 61 32 31
2017 SG-08 53 26 20 0 0 0 0 80 0 15
2014 SG 21 45 17 11 6 0 0 66 17 893
2014 SG-02 32 53 5 4 5 0 0 85 10 19
2014 SG-03 30 35 15 21 0 0 0 64 21 20
2014 SG-04 18 45 21 11 4 0 0 64 15 478
2014 SG-05 23 44 13 10 8 0 0 68 19 225
2014 SG-06 18 51 13 11 6 0 1 70 17 87
2014 SG-07 26 29 18 13 13 0 0 55 26 38
2014 SG-08 61 16 15 0 8 0 0 77 8 13
2011 SG 31 43 15 7 3 2 0 75 10 863
2011 SG-02 48 26 11 11 0 5 0 78 11 19
2011 SG-03 40 36 18 2 0 0 2 79 3 38
2011 SG-04 31 44 14 6 2 2 0 77 8 467
2011 SG-05 28 43 14 8 4 1 0 72 13 204
2011 SG-06 27 41 17 11 3 0 0 68 15 90
2011 SG-07 37 22 16 18 4 4 0 61 23 27
2011 SG-08 14 79 7 0 0 0 0 93 0 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 40 42 11 4 2 0 0 82 6 1079
2019 SG-02 64 32 4 0 0 0 0 96 0 28
2019 SG-03 38 49 5 3 5 0 0 87 8 77
2019 SG-04 38 42 14 4 2 0 0 79 6 471
2019 SG-05 42 42 10 4 2 0 0 84 6 295
2019 SG-06 41 40 10 7 1 0 0 81 8 106
2019 SG-07 38 47 5 7 3 0 0 85 10 57
2019 SG-08 56 31 13 0 0 0 0 87 0 16
2018 SG 35 46 12 5 2 0 0 81 7 901
2018 SG-02 54 38 8 0 0 0 0 92 0 26
2018 SG-03 39 44 13 2 2 0 0 83 4 52
2018 SG-04 31 46 15 4 3 0 0 78 7 447
2018 SG-05 35 48 9 6 2 0 0 84 8 232
2018 SG-06 35 50 9 5 0 0 0 86 5 75
2018 SG-07 38 46 11 5 0 0 0 84 5 37
2018 SG-08 41 35 18 0 6 0 0 76 6 17
2017 SG 37 43 11 6 2 0 0 81 8 914
2017 SG-02 29 60 11 0 0 0 0 89 0 18
2017 SG-03 58 34 4 0 4 0 0 92 4 26
2017 SG-04 35 43 12 7 3 0 0 79 10 487
2017 SG-05 38 46 9 4 3 0 0 84 6 237
2017 SG-06 34 40 19 6 1 0 0 75 7 91
2017 SG-07 42 36 13 9 0 0 0 77 9 31
2017 SG-08 67 13 13 7 0 0 0 80 7 15
2014 SG 35 47 10 6 2 0 0 82 8 892
2014 SG-02 27 64 4 5 0 0 0 90 5 19
2014 SG-03 25 55 5 15 0 0 0 80 15 20
2014 SG-04 33 48 11 6 2 0 0 81 8 477
2014 SG-05 38 46 8 5 3 0 0 84 8 225
2014 SG-06 45 42 8 6 0 0 0 86 6 87
2014 SG-07 40 34 13 5 8 0 0 74 13 38
2014 SG-08 53 31 15 0 0 0 0 85 0 13
2011 SG 37 47 10 5 2 0 0 83 7 866
2011 SG-02 32 42 11 11 5 0 0 74 16 19
2011 SG-03 32 53 13 2 0 0 0 85 2 38
2011 SG-04 35 47 10 6 1 0 0 82 8 468
2011 SG-05 38 45 10 5 2 0 0 83 7 206
2011 SG-06 39 51 3 4 2 0 0 90 7 90
2011 SG-07 51 37 7 4 0 0 0 88 4 27
2011 SG-08 43 51 7 0 0 0 0 93 0 14
2008 SG 39 43 9 6 2 0 0 83 8 731
2008 SG-02 62 31 0 0 0 7 0 100 0 16
2008 SG-03 42 47 5 2 5 0 0 89 6 60
2008 SG-04 38 44 10 6 3 0 0 81 9 371
2008 SG-05 41 42 12 5 0 0 0 83 5 155
2008 SG-06 43 41 9 8 0 0 0 84 8 77
2008 SG-07 40 47 7 7 0 0 0 87 7 30

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 27 34 21 12 6 0 0 61 17 1074
2019 SG-02 46 43 11 0 0 0 0 89 0 28
2019 SG-03 42 33 18 5 3 0 0 75 8 77
2019 SG-04 29 36 22 9 4 0 0 65 13 467
2019 SG-05 27 36 21 11 4 0 1 64 15 294
2019 SG-06 15 24 24 18 18 0 0 39 37 106
2019 SG-07 14 23 24 29 10 0 0 37 39 57
2019 SG-08 7 26 25 37 6 0 0 32 43 16
2018 SG 28 33 21 11 6 0 0 62 17 903
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 45 27 17 8 2 0 2 73 10 53
2018 SG-04 31 33 21 10 4 0 0 65 14 446
2018 SG-05 25 35 23 10 7 0 0 60 17 233
2018 SG-06 18 35 20 18 9 0 0 52 27 76
2018 SG-07 13 24 33 19 11 0 0 37 30 37
2018 SG-08 0 29 29 30 12 0 0 29 41 17
2017 SG 30 38 19 9 4 0 0 68 14 917
2017 SG-02 52 36 6 0 6 0 0 88 6 17
2017 SG-03 47 26 19 4 0 0 4 76 4 26
2017 SG-04 34 40 15 8 2 0 0 74 11 490
2017 SG-05 27 37 21 9 6 0 0 64 15 238
2017 SG-06 17 36 27 12 7 0 0 53 19 91
2017 SG-07 9 22 36 20 13 0 0 32 33 31
2017 SG-08 14 25 27 27 6 0 0 39 33 15
2014 SG 30 40 19 7 4 0 0 70 11 892
2014 SG-02 37 52 11 0 0 0 0 89 0 19
2014 SG-03 20 54 10 11 0 0 5 78 11 20
2014 SG-04 32 40 19 6 2 0 0 73 8 478
2014 SG-05 30 40 20 4 6 0 0 70 10 225
2014 SG-06 25 36 20 11 8 0 0 61 19 86
2014 SG-07 19 34 13 18 16 0 0 53 34 38
2014 SG-08 22 32 16 15 16 0 0 53 31 13
2011 SG 32 34 20 9 5 0 0 67 14 866
2011 SG-02 53 32 11 5 0 0 0 85 5 19
2011 SG-03 55 35 8 0 2 0 0 89 2 38
2011 SG-04 33 36 21 6 5 0 0 68 11 469
2011 SG-05 32 33 22 10 4 0 0 65 13 205
2011 SG-06 26 28 19 15 11 0 0 54 26 90
2011 SG-07 8 37 18 22 15 0 0 45 37 27
2011 SG-08 22 43 8 27 0 0 0 65 27 14
2008 SG 23 37 22 11 7 0 0 60 18 730
2008 SG-02 14 43 19 18 0 7 0 61 19 16
2008 SG-03 33 37 23 2 3 0 2 71 5 60
2008 SG-04 25 41 19 8 7 0 0 66 15 370
2008 SG-05 20 33 26 15 6 1 0 53 21 155
2008 SG-06 21 32 21 17 9 0 0 53 26 77
2008 SG-07 10 30 24 23 13 0 0 40 37 30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 12 24 37 17 8 0 1 26 36 1078
2019 SG-02 4 7 43 25 14 7 0 42 12 28
2019 SG-03 11 18 25 33 9 0 4 44 30 77
2019 SG-04 9 22 38 18 10 1 1 29 32 471
2019 SG-05 13 27 38 14 7 0 2 21 40 294
2019 SG-06 19 31 34 12 4 0 0 16 50 106
2019 SG-07 15 26 44 9 4 0 2 13 42 57
2019 SG-08 19 25 43 13 0 0 0 13 43 16
2018 SG 11 25 37 18 8 0 1 27 36 901
2018 SG-02 4 20 40 20 8 0 8 30 26 25
2018 SG-03 4 15 27 30 18 2 4 51 20 53
2018 SG-04 9 22 39 19 9 0 1 28 32 446
2018 SG-05 13 28 36 17 5 0 0 22 41 232
2018 SG-06 14 25 38 19 2 0 1 22 40 76
2018 SG-07 22 35 24 10 8 0 0 18 57 37
2018 SG-08 17 35 41 6 0 0 0 6 53 17
2017 SG 12 20 38 19 8 0 2 27 33 914
2017 SG-02 12 23 36 23 6 0 0 29 35 17
2017 SG-03 8 16 31 23 11 0 12 38 27 26
2017 SG-04 11 19 35 22 11 0 2 33 30 487
2017 SG-05 14 23 42 14 4 1 2 19 38 238
2017 SG-06 16 17 49 15 3 0 1 18 33 91
2017 SG-07 16 36 42 6 0 0 0 6 52 31
2017 SG-08 19 21 19 27 13 0 0 40 40 15
2014 SG 10 24 39 19 7 0 1 26 34 890
2014 SG-02 5 16 52 21 5 0 0 26 21 19
2014 SG-03 16 5 26 48 0 5 0 50 22 19
2014 SG-04 6 22 40 21 9 1 1 31 28 477
2014 SG-05 12 29 37 16 5 0 1 21 41 224
2014 SG-06 17 28 35 15 5 0 0 20 45 87
2014 SG-07 24 29 29 16 3 0 0 19 52 38
2014 SG-08 23 16 53 8 0 0 0 8 39 13
2011 SG 8 25 38 18 8 1 2 27 34 863
2011 SG-02 5 26 42 16 11 0 0 26 31 19
2011 SG-03 0 23 34 17 26 0 0 43 23 37
2011 SG-04 7 24 36 21 9 0 3 31 32 468
2011 SG-05 9 26 42 16 6 1 0 22 35 206
2011 SG-06 15 30 36 14 5 0 0 19 45 89
2011 SG-07 12 39 35 11 4 0 0 15 50 26
2011 SG-08 7 22 56 8 0 7 0 8 31 14
2008 SG 11 25 34 18 8 1 2 27 37 729
2008 SG-02 0 24 30 26 13 0 7 42 26 16
2008 SG-03 5 10 35 20 19 3 7 44 17 60
2008 SG-04 10 24 36 20 8 1 2 29 34 369
2008 SG-05 15 26 32 19 7 1 1 27 41 155
2008 SG-06 15 40 26 13 5 0 0 19 55 77
2008 SG-07 20 30 43 3 3 0 0 7 50 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 10 18 26 27 15 2 2 44 30 1075
2019 SG-02 4 4 25 36 25 7 0 65 8 28
2019 SG-03 10 9 19 29 25 5 3 59 21 77
2019 SG-04 10 16 23 27 18 2 3 48 28 469
2019 SG-05 11 21 28 26 11 1 2 38 33 294
2019 SG-06 12 22 28 29 9 0 1 38 34 105
2019 SG-07 12 26 38 16 7 0 2 23 38 57
2019 SG-08 6 44 12 13 25 0 0 38 50 16
2018 SG 11 17 26 26 16 2 2 44 29 895
2018 SG-02 8 21 17 21 21 4 8 48 33 24
2018 SG-03 8 10 15 23 37 6 2 65 19 53
2018 SG-04 10 14 25 27 20 2 2 48 26 443
2018 SG-05 12 21 27 26 11 1 1 38 34 230
2018 SG-06 10 24 33 27 5 0 1 32 34 76
2018 SG-07 19 22 33 19 8 0 0 27 41 37
2018 SG-08 12 0 59 30 0 0 0 30 12 17
2017 SG 11 17 27 25 16 2 3 43 29 915
2017 SG-02 6 31 23 23 17 0 0 40 37 17
2017 SG-03 4 15 12 15 42 0 12 64 22 26
2017 SG-04 9 15 25 27 20 2 3 49 25 488
2017 SG-05 14 17 32 24 9 2 1 34 33 238
2017 SG-06 13 24 26 24 11 0 2 35 38 91
2017 SG-07 10 23 52 6 6 3 0 13 33 31
2017 SG-08 14 13 21 26 26 0 0 52 27 15
2014 SG 11 17 27 26 14 2 2 42 29 890
2014 SG-02 0 32 43 21 0 4 0 22 33 19
2014 SG-03 0 10 5 58 16 10 0 83 12 19
2014 SG-04 8 15 26 28 19 2 3 49 24 477
2014 SG-05 16 21 30 21 8 2 1 30 39 225
2014 SG-06 14 20 30 22 14 0 0 36 33 86
2014 SG-07 21 16 24 29 11 0 0 40 36 38
2014 SG-08 8 8 22 55 8 0 0 63 15 13
2011 SG 10 15 22 30 17 3 3 50 27 863
2011 SG-02 5 37 11 26 21 0 0 48 42 19
2011 SG-03 7 15 12 29 33 3 0 64 23 38
2011 SG-04 8 13 21 30 20 4 4 54 23 467
2011 SG-05 11 16 25 32 11 2 3 45 29 206
2011 SG-06 12 22 32 25 10 0 0 34 34 88
2011 SG-07 23 22 22 19 11 0 4 31 47 27
2011 SG-08 8 7 20 59 7 0 0 65 15 14
2008 SG 9 16 25 27 18 1 4 47 26 730
2008 SG-02 0 6 24 32 32 0 7 68 6 16
2008 SG-03 3 7 18 31 30 3 7 69 11 60
2008 SG-04 8 14 25 30 16 2 5 49 24 370
2008 SG-05 10 19 27 24 18 1 1 43 30 155
2008 SG-06 11 20 25 20 19 1 2 41 33 77
2008 SG-07 30 27 30 0 13 0 0 13 57 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 16 23 29 17 10 1 2 29 41 1077
2019 SG-02 7 11 33 26 11 11 0 42 21 27
2019 SG-03 14 16 19 28 19 1 3 49 32 77
2019 SG-04 12 20 30 18 14 2 3 34 34 470
2019 SG-05 20 25 28 19 7 1 1 26 46 295
2019 SG-06 24 32 31 11 2 0 0 13 56 106
2019 SG-07 26 27 36 4 6 0 2 9 54 57
2019 SG-08 19 50 19 7 6 0 0 13 69 16
2018 SG 17 22 29 18 11 1 2 29 41 899
2018 SG-02 16 12 24 32 4 0 12 41 32 25
2018 SG-03 14 14 29 13 25 4 2 40 29 52
2018 SG-04 13 21 28 21 13 2 2 36 35 446
2018 SG-05 19 23 33 15 8 0 2 23 43 231
2018 SG-06 27 31 27 10 4 0 1 14 59 76
2018 SG-07 36 27 19 16 3 0 0 18 63 37
2018 SG-08 35 36 29 0 0 0 0 0 71 17
2017 SG 17 22 27 19 10 2 3 31 41 913
2017 SG-02 23 35 23 14 6 0 0 19 58 17
2017 SG-03 16 24 15 19 11 0 15 35 47 26
2017 SG-04 13 17 26 22 16 3 4 40 33 488
2017 SG-05 18 24 33 17 5 2 2 23 44 236
2017 SG-06 27 31 23 15 2 0 1 18 59 91
2017 SG-07 33 38 22 7 0 0 0 7 71 31
2017 SG-08 39 20 20 13 7 0 0 20 60 15
2014 SG 19 24 26 19 9 1 2 29 44 889
2014 SG-02 42 5 21 26 5 0 0 31 48 19
2014 SG-03 10 21 31 27 11 0 0 37 31 19
2014 SG-04 12 22 26 23 12 2 3 37 35 477
2014 SG-05 25 27 28 12 6 1 1 19 53 223
2014 SG-06 33 22 22 19 3 0 0 22 55 87
2014 SG-07 47 37 11 3 3 0 0 6 84 38
2014 SG-08 23 38 24 8 8 0 0 16 61 13
2011 SG 15 22 28 19 12 2 2 32 39 863
2011 SG-02 37 11 26 11 16 0 0 26 47 19
2011 SG-03 17 13 26 19 22 3 0 42 31 38
2011 SG-04 10 21 26 22 14 2 4 39 33 467
2011 SG-05 16 23 35 14 10 2 0 24 40 204
2011 SG-06 26 28 27 14 5 0 1 19 54 90
2011 SG-07 41 26 15 11 7 0 0 19 67 27
2011 SG-08 21 21 35 22 0 0 0 22 42 14
2008 SG 14 23 29 18 11 2 4 31 38 726
2008 SG-02 6 18 19 7 18 20 13 37 35 16
2008 SG-03 8 11 32 15 26 3 5 45 21 60
2008 SG-04 11 22 30 19 12 2 5 33 35 368
2008 SG-05 12 27 28 20 10 1 2 31 40 154
2008 SG-06 27 28 24 19 1 0 1 21 55 77
2008 SG-07 27 24 30 10 10 0 0 20 50 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 11 17 34 25 11 1 1 37 28 1074
2019 SG-02 0 11 21 36 32 0 0 68 11 28
2019 SG-03 10 18 23 26 18 1 3 46 29 77
2019 SG-04 9 14 33 30 13 1 2 43 23 467
2019 SG-05 12 17 39 22 9 1 0 31 29 295
2019 SG-06 20 23 31 22 5 0 0 26 43 106
2019 SG-07 9 30 38 14 8 0 2 22 39 56
2019 SG-08 19 37 31 7 7 0 0 13 56 16
2018 SG 11 19 34 24 10 1 1 35 31 893
2018 SG-02 4 8 16 40 20 4 8 68 14 25
2018 SG-03 8 17 15 36 17 2 6 57 27 53
2018 SG-04 11 15 35 26 13 0 0 39 26 442
2018 SG-05 14 20 37 20 7 0 1 27 35 228
2018 SG-06 10 30 33 21 4 0 1 25 41 76
2018 SG-07 14 32 36 16 3 0 0 18 46 37
2018 SG-08 18 29 53 0 0 0 0 0 47 17
2017 SG 10 16 34 25 13 1 1 38 27 912
2017 SG-02 13 6 30 33 18 0 0 51 19 16
2017 SG-03 0 15 28 34 15 0 8 53 17 26
2017 SG-04 10 13 33 25 17 1 1 43 24 489
2017 SG-05 11 18 37 27 5 0 1 33 29 235
2017 SG-06 12 26 29 22 9 0 1 32 39 91
2017 SG-07 16 26 45 6 7 0 0 13 43 31
2017 SG-08 13 28 20 25 13 0 0 39 41 15
2014 SG 9 16 34 28 11 1 1 40 26 890
2014 SG-02 0 0 42 43 11 4 0 56 0 19
2014 SG-03 26 0 35 35 5 0 0 40 26 20
2014 SG-04 6 15 30 32 14 1 1 48 21 476
2014 SG-05 9 17 40 26 7 1 0 33 27 225
2014 SG-06 17 22 31 19 10 0 0 29 40 86
2014 SG-07 26 18 45 8 3 0 0 11 45 38
2014 SG-08 23 16 32 22 8 0 0 29 39 13
2011 SG 9 14 33 28 14 1 1 43 24 864
2011 SG-02 5 11 16 37 32 0 0 69 15 19
2011 SG-03 8 20 18 29 22 0 3 52 29 37
2011 SG-04 9 10 33 29 16 1 2 47 19 468
2011 SG-05 6 19 34 29 10 3 0 40 26 205
2011 SG-06 13 23 36 21 7 0 0 28 36 90
2011 SG-07 18 26 40 11 4 0 0 16 44 27
2011 SG-08 20 0 38 34 8 0 0 42 20 14
2008 SG 9 19 33 27 10 1 2 38 29 726
2008 SG-02 0 19 18 38 12 7 7 57 22 16
2008 SG-03 10 15 24 27 18 2 3 48 27 60
2008 SG-04 8 15 35 29 10 1 3 40 25 366
2008 SG-05 7 23 34 26 9 1 1 35 31 155
2008 SG-06 11 29 31 24 5 0 0 29 40 77
2008 SG-07 20 27 33 10 10 0 0 20 47 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 16 23 29 17 12 1 2 30 41 1076
2019 SG-02 4 14 21 21 32 4 4 58 19 28
2019 SG-03 12 10 23 26 21 4 4 51 24 77
2019 SG-04 13 22 29 19 13 1 2 33 37 469
2019 SG-05 16 25 33 15 9 0 2 24 42 294
2019 SG-06 27 26 30 12 5 0 1 17 53 106
2019 SG-07 24 34 17 10 9 2 3 21 61 57
2019 SG-08 25 19 31 19 6 0 0 25 43 16
2018 SG 17 27 26 17 8 2 2 26 46 898
2018 SG-02 12 20 16 36 8 0 8 48 35 25
2018 SG-03 12 13 17 23 22 4 9 52 29 53
2018 SG-04 18 27 25 17 10 2 2 27 46 446
2018 SG-05 18 30 29 16 5 1 1 21 50 231
2018 SG-06 19 38 24 14 4 0 1 18 58 74
2018 SG-07 16 25 35 16 5 0 3 22 42 37
2018 SG-08 29 6 53 12 0 0 0 12 35 17
2017 SG 18 25 27 17 10 1 2 28 44 916
2017 SG-02 18 23 23 31 6 0 0 37 41 17
2017 SG-03 12 16 15 23 26 0 8 53 30 26
2017 SG-04 16 23 27 18 13 2 1 32 40 489
2017 SG-05 22 28 25 17 7 1 1 24 50 238
2017 SG-06 19 31 34 11 3 0 2 14 51 91
2017 SG-07 29 36 25 6 0 0 3 6 67 31
2017 SG-08 13 20 33 33 0 0 0 33 33 15
2014 SG 20 25 30 16 8 1 1 24 46 888
2014 SG-02 15 11 32 32 11 0 0 43 25 19
2014 SG-03 16 5 42 27 11 0 0 37 21 19
2014 SG-04 17 25 29 18 9 1 1 28 42 475
2014 SG-05 18 31 31 13 5 2 0 19 50 224
2014 SG-06 30 22 32 8 8 0 0 16 51 87
2014 SG-07 42 18 19 16 6 0 0 21 60 38
2014 SG-08 31 16 30 16 8 0 0 24 47 13
2011 SG 13 24 30 18 10 1 2 30 39 863
2011 SG-02 15 21 16 16 16 5 11 38 43 19
2011 SG-03 2 21 26 26 22 0 3 49 24 38
2011 SG-04 13 20 33 20 12 1 2 32 34 467
2011 SG-05 13 27 32 17 7 2 1 26 41 205
2011 SG-06 17 40 22 13 6 0 1 20 58 89
2011 SG-07 26 33 23 15 4 0 0 19 59 27
2011 SG-08 7 44 22 20 8 0 0 27 51 14
2008 SG 15 22 28 19 10 2 3 31 39 729
2008 SG-02 6 13 12 25 19 13 13 59 25 16
2008 SG-03 10 8 24 25 20 7 7 52 21 60
2008 SG-04 15 20 28 22 9 2 4 33 37 369
2008 SG-05 12 31 28 17 10 1 1 28 44 155
2008 SG-06 19 26 34 10 8 1 1 19 46 77
2008 SG-07 27 20 34 10 6 0 3 17 48 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 11 17 25 25 17 3 3 45 29 1075
2019 SG-02 7 7 36 29 18 4 0 48 15 28
2019 SG-03 11 14 15 25 28 4 3 56 27 77
2019 SG-04 11 16 21 26 19 4 3 49 29 468
2019 SG-05 9 20 28 25 14 1 3 41 30 294
2019 SG-06 16 15 28 25 14 1 1 40 32 106
2019 SG-07 9 22 43 17 7 0 2 25 31 57
2019 SG-08 12 6 31 32 19 0 0 51 18 16
2018 SG 11 17 21 24 20 3 4 47 30 899
2018 SG-02 12 12 27 27 12 4 8 43 26 26
2018 SG-03 6 17 17 17 30 6 7 54 26 53
2018 SG-04 11 14 16 27 25 4 4 56 27 445
2018 SG-05 13 23 28 19 14 1 3 34 37 232
2018 SG-06 14 15 27 22 20 0 1 43 29 75
2018 SG-07 14 19 22 30 11 0 3 43 34 36
2018 SG-08 12 18 36 35 0 0 0 35 30 17
2017 SG 10 13 24 25 21 3 4 49 25 917
2017 SG-02 11 11 45 16 11 5 0 29 23 18
2017 SG-03 0 16 19 23 26 8 8 58 19 26
2017 SG-04 8 12 20 23 27 4 5 56 22 489
2017 SG-05 12 15 31 24 12 2 4 38 29 238
2017 SG-06 16 15 22 26 18 0 3 46 31 91
2017 SG-07 10 20 29 38 3 0 0 41 30 31
2017 SG-08 20 0 21 40 18 0 0 59 20 15
2014 SG 9 12 20 29 23 3 4 56 23 888
2014 SG-02 5 5 43 37 0 9 0 41 12 19
2014 SG-03 10 10 26 21 21 11 0 48 23 19
2014 SG-04 8 10 15 30 29 3 6 64 19 475
2014 SG-05 9 18 25 28 15 1 4 45 28 224
2014 SG-06 13 11 21 32 23 0 0 54 25 87
2014 SG-07 10 18 37 16 16 0 3 33 29 38
2014 SG-08 0 8 8 63 14 0 8 84 8 13
2011 SG 8 13 23 24 22 4 5 51 24 864
2011 SG-02 5 11 32 26 26 0 0 53 15 19
2011 SG-03 7 17 18 16 34 6 2 54 27 38
2011 SG-04 8 10 19 26 26 5 6 59 20 466
2011 SG-05 9 18 31 20 14 3 4 37 30 206
2011 SG-06 7 20 28 24 18 1 2 43 29 90
2011 SG-07 11 15 37 22 11 0 4 35 27 27
2011 SG-08 0 20 21 29 30 0 0 59 20 14
2008 SG 10 14 22 26 18 3 6 49 27 730
2008 SG-02 6 6 13 32 18 13 13 67 16 16
2008 SG-03 5 0 18 33 26 5 14 72 6 60
2008 SG-04 9 17 18 25 20 5 6 51 29 370
2008 SG-05 11 17 22 28 15 1 5 46 30 155
2008 SG-06 10 13 38 19 17 0 3 37 23 77
2008 SG-07 23 10 33 20 14 0 0 34 33 30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 12 21 35 18 10 2 2 29 35 1073
2019 SG-02 4 26 33 19 15 4 0 35 31 27
2019 SG-03 9 13 31 26 16 3 3 44 23 77
2019 SG-04 10 19 35 18 13 3 2 33 31 469
2019 SG-05 13 22 33 19 9 1 3 29 36 293
2019 SG-06 18 25 41 16 1 0 0 17 43 105
2019 SG-07 22 30 33 11 2 0 2 13 54 57
2019 SG-08 6 38 37 6 13 0 0 19 44 16
2018 SG 13 23 32 17 10 2 3 28 38 901
2018 SG-02 12 23 31 15 12 0 8 29 38 26
2018 SG-03 8 13 34 24 15 0 6 42 22 53
2018 SG-04 11 22 30 20 12 3 3 34 35 446
2018 SG-05 13 27 35 15 8 0 2 24 41 231
2018 SG-06 22 25 37 8 5 3 1 13 49 76
2018 SG-07 30 13 38 13 5 0 0 18 43 37
2018 SG-08 12 35 47 6 0 0 0 6 47 17
2017 SG 15 19 33 17 11 2 3 29 36 916
2017 SG-02 18 23 40 14 6 0 0 19 41 17
2017 SG-03 4 31 12 19 19 0 15 44 42 26
2017 SG-04 13 18 28 21 14 3 2 37 33 489
2017 SG-05 16 21 39 14 7 0 3 21 38 238
2017 SG-06 20 18 40 13 6 1 2 19 40 91
2017 SG-07 32 20 45 3 0 0 0 3 52 31
2017 SG-08 19 21 33 13 13 0 0 26 40 15
2014 SG 16 22 34 16 10 2 2 26 39 888
2014 SG-02 5 27 42 21 0 0 4 22 34 19
2014 SG-03 21 10 16 43 5 5 0 51 33 19
2014 SG-04 14 18 33 16 12 3 3 30 34 476
2014 SG-05 16 27 34 14 7 1 0 22 44 224
2014 SG-06 23 17 36 17 7 0 0 24 40 86
2014 SG-07 37 29 26 5 3 0 0 8 65 38
2014 SG-08 8 23 53 8 8 0 0 16 31 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 10 21 38 21 9 0 1 30 32 1078
2019 SG-02 11 18 39 25 7 0 0 32 29 28
2019 SG-03 7 15 35 26 16 0 1 42 22 77
2019 SG-04 8 17 41 21 10 0 2 32 26 471
2019 SG-05 11 24 37 22 6 0 1 28 35 294
2019 SG-06 16 28 34 17 5 0 0 23 44 106
2019 SG-07 12 29 36 16 5 0 2 22 41 57
2019 SG-08 12 57 19 12 0 0 0 12 69 16
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 69 15 6 5 4 0 1 85 9 1074
2019 SG-02 57 11 0 11 7 4 11 79 21 28
2019 SG-03 68 17 5 5 3 3 0 87 8 77
2019 SG-04 67 16 6 4 4 0 2 86 8 468
2019 SG-05 72 13 5 5 4 0 1 86 9 293
2019 SG-06 69 10 7 9 4 0 1 80 12 106
2019 SG-07 69 17 9 2 3 0 0 86 5 57
2019 SG-08 62 19 6 7 6 0 0 81 13 16
2017 SG 66 16 7 5 4 0 2 84 9 918
2017 SG-02 68 10 5 5 11 0 0 78 16 18
2017 SG-03 77 12 4 8 0 0 0 88 8 26
2017 SG-04 67 15 7 4 4 0 2 84 9 490
2017 SG-05 68 15 7 5 3 0 3 86 7 238
2017 SG-06 57 19 8 5 8 0 3 79 13 91
2017 SG-07 61 22 3 10 3 0 0 84 13 31
2017 SG-08 74 20 6 0 0 0 0 94 0 15
2014 SG 67 18 6 5 3 0 2 87 8 892
2014 SG-02 74 11 5 11 0 0 0 84 11 19
2014 SG-03 80 10 0 10 0 0 0 90 10 20
2014 SG-04 69 19 5 3 3 0 1 90 6 477
2014 SG-05 64 18 6 7 4 0 1 83 11 225
2014 SG-06 62 19 8 6 2 0 3 83 8 87
2014 SG-07 68 13 11 0 3 0 5 86 3 38
2014 SG-08 53 16 0 32 0 0 0 68 32 13
2011 SG 66 15 5 6 5 1 2 84 11 862
2011 SG-02 79 11 5 5 0 0 0 89 5 19
2011 SG-03 81 10 0 3 3 0 2 94 6 38
2011 SG-04 67 15 5 4 6 0 3 85 10 466
2011 SG-05 65 17 4 9 2 1 2 84 12 205
2011 SG-06 55 18 9 8 9 1 0 73 17 90
2011 SG-07 62 19 4 8 4 0 4 84 12 26
2011 SG-08 78 7 8 8 0 0 0 84 8 14
2008 SG 61 16 7 6 6 1 4 80 13 730
2008 SG-02 74 13 7 0 0 0 7 93 0 16
2008 SG-03 48 24 5 10 3 3 7 80 15 60
2008 SG-04 63 15 6 5 5 1 4 83 11 372
2008 SG-05 65 13 8 7 5 1 2 80 12 154
2008 SG-06 44 16 10 11 14 0 5 63 26 76
2008 SG-07 57 23 7 10 3 0 0 80 13 30

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 28 29 16 9 6 7 5 65 17 1075
2019 SG-02 18 36 25 4 0 11 7 65 4 28
2019 SG-03 38 14 18 9 8 8 5 60 19 77
2019 SG-04 27 29 16 8 6 8 6 65 17 469
2019 SG-05 28 29 16 7 6 8 6 66 15 295
2019 SG-06 19 39 16 12 10 4 1 60 23 105
2019 SG-07 39 28 12 14 2 5 0 70 17 56
2019 SG-08 37 37 0 13 0 6 7 86 14 16
2018 SG 23 29 17 7 6 11 6 62 17 902
2018 SG-02 19 46 12 4 4 15 0 77 9 26
2018 SG-03 25 23 6 2 10 23 11 74 18 52
2018 SG-04 22 27 18 8 5 15 6 61 17 447
2018 SG-05 22 25 22 7 8 6 9 56 18 232
2018 SG-06 24 38 13 9 11 3 3 66 20 77
2018 SG-07 25 44 17 8 3 0 3 71 12 36
2018 SG-08 35 41 6 12 0 6 0 81 12 17
2017 SG 26 31 14 8 6 8 7 66 17 917
2017 SG-02 5 56 11 17 5 0 5 65 23 18
2017 SG-03 41 19 12 0 8 8 12 75 10 25
2017 SG-04 27 27 13 8 7 10 8 66 18 490
2017 SG-05 26 30 14 9 8 6 8 65 19 238
2017 SG-06 18 40 18 12 3 7 1 63 17 91
2017 SG-07 32 42 6 10 7 3 0 77 17 31
2017 SG-08 47 32 20 0 0 0 0 80 0 15
2014 SG 30 33 12 10 4 6 6 71 16 892
2014 SG-02 32 21 25 11 0 0 11 60 12 19
2014 SG-03 49 15 10 0 5 5 16 81 6 20
2014 SG-04 31 31 11 8 4 8 7 73 14 478
2014 SG-05 25 34 13 14 5 5 4 65 21 224
2014 SG-06 30 39 15 8 4 2 2 71 13 87
2014 SG-07 23 47 3 8 11 6 3 77 20 38
2014 SG-08 45 32 23 0 0 0 0 77 0 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 50 28 8 8 5 1 0 78 13 1075
2019 SG-02 54 32 7 7 0 0 0 86 7 28
2019 SG-03 60 22 8 4 4 3 0 84 8 77
2019 SG-04 46 28 8 10 8 1 0 74 18 468
2019 SG-05 49 30 10 6 3 1 1 81 9 294
2019 SG-06 54 25 5 9 6 1 0 80 15 106
2019 SG-07 59 26 2 9 5 0 0 85 14 57
2019 SG-08 62 32 0 6 0 0 0 94 6 16
2018 SG 46 29 10 7 6 2 0 77 13 900
2018 SG-02 42 42 12 0 4 0 0 85 4 26
2018 SG-03 54 25 6 4 8 4 0 82 12 52
2018 SG-04 44 29 10 8 6 2 0 75 14 445
2018 SG-05 46 29 9 9 6 1 0 76 15 232
2018 SG-06 51 23 12 5 9 0 0 73 14 77
2018 SG-07 47 36 11 3 3 0 0 83 6 36
2018 SG-08 64 24 6 0 6 0 0 88 6 17
2017 SG 48 30 6 8 6 1 0 80 14 918
2017 SG-02 46 27 0 11 17 0 0 72 28 18
2017 SG-03 69 7 8 4 12 0 0 77 16 26
2017 SG-04 47 31 6 8 6 2 1 79 14 490
2017 SG-05 45 32 7 10 5 1 0 78 14 238
2017 SG-06 45 34 7 11 3 0 0 79 14 91
2017 SG-07 62 29 3 3 3 0 0 90 7 31
2017 SG-08 75 19 0 6 0 0 0 94 6 15
2014 SG 48 29 9 8 4 2 0 79 12 892
2014 SG-02 63 16 11 11 0 0 0 79 11 19
2014 SG-03 65 25 5 0 5 0 0 90 5 20
2014 SG-04 47 31 10 8 3 1 0 79 11 477
2014 SG-05 44 28 9 12 4 2 0 74 17 225
2014 SG-06 53 30 9 3 2 1 1 85 6 87
2014 SG-07 52 26 0 5 11 6 0 83 17 38
2014 SG-08 76 24 0 0 0 0 0 100 0 13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 55 29 5 7 3 0 0 85 10 1072
2019 SG-02 64 29 4 4 0 0 0 93 4 28
2019 SG-03 71 16 5 5 1 1 0 88 7 75
2019 SG-04 54 32 3 8 3 0 0 86 11 468
2019 SG-05 53 31 7 5 3 0 0 85 8 294
2019 SG-06 52 23 8 12 4 0 0 76 16 106
2019 SG-07 57 28 9 3 3 0 0 84 7 56
2019 SG-08 43 51 6 0 0 0 0 94 0 16
2018 SG 52 34 6 5 2 0 0 87 7 900
2018 SG-02 42 46 8 4 0 0 0 88 4 26
2018 SG-03 70 18 6 2 4 0 0 88 6 51
2018 SG-04 52 34 7 4 2 1 0 87 6 447
2018 SG-05 51 33 6 7 3 0 0 84 10 232
2018 SG-06 46 40 5 4 5 0 0 86 9 77
2018 SG-07 54 34 0 12 0 0 0 88 12 35
2018 SG-08 53 41 0 6 0 0 0 94 6 17
2017 SG 50 36 7 5 2 0 0 86 8 916
2017 SG-02 40 43 17 0 0 0 0 83 0 18
2017 SG-03 66 18 0 12 4 0 0 84 16 26
2017 SG-04 52 33 7 5 2 1 0 86 7 489
2017 SG-05 44 42 6 5 3 0 0 86 8 238
2017 SG-06 44 39 9 8 0 0 0 84 8 91
2017 SG-07 50 30 3 10 7 0 0 80 17 30
2017 SG-08 61 32 7 0 0 0 0 93 0 15
2014 SG 47 38 7 6 1 0 0 86 7 892
2014 SG-02 74 26 0 0 0 0 0 100 0 19
2014 SG-03 75 20 5 0 0 0 0 95 0 20
2014 SG-04 48 39 7 5 1 0 0 87 6 477
2014 SG-05 42 41 7 8 2 1 0 83 10 225
2014 SG-06 51 35 7 6 1 0 0 86 7 87
2014 SG-07 36 40 13 11 0 0 0 76 11 38
2014 SG-08 69 31 0 0 0 0 0 100 0 13

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 47 34 9 5 2 2 0 83 7 1074
2019 SG-02 46 39 7 0 0 7 0 92 0 28
2019 SG-03 57 28 5 1 3 4 1 90 4 77
2019 SG-04 41 38 12 5 3 2 0 80 8 467
2019 SG-05 50 32 9 4 2 2 0 84 6 294
2019 SG-06 47 32 5 12 2 1 0 81 14 106
2019 SG-07 55 31 5 3 2 3 0 89 5 57
2019 SG-08 69 24 7 0 0 0 0 93 0 16
2018 SG 40 37 12 5 3 2 0 79 8 901
2018 SG-02 35 54 8 0 4 0 0 88 4 26
2018 SG-03 52 29 8 4 2 4 2 86 6 52
2018 SG-04 35 37 16 6 3 2 0 74 10 447
2018 SG-05 45 35 10 4 4 2 0 82 8 232
2018 SG-06 39 46 8 4 1 3 0 87 5 76
2018 SG-07 36 50 6 3 6 0 0 86 8 36
2018 SG-08 59 18 12 12 0 0 0 76 12 17
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 43 26 15 5 3 2 6 75 9 1077
2019 SG-02 50 21 21 0 0 0 7 77 0 28
2019 SG-03 42 26 13 5 5 3 6 74 11 76
2019 SG-04 36 25 21 7 3 2 7 66 11 471
2019 SG-05 47 27 10 4 3 1 6 80 9 294
2019 SG-06 57 29 6 5 2 1 1 88 7 106
2019 SG-07 56 26 9 3 2 0 4 86 5 57
2019 SG-08 62 31 7 0 0 0 0 93 0 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SG 44 32 10 8 5 1 0 77 13 1077
2019 SG-02 50 25 7 7 0 4 7 84 8 28
2019 SG-03 50 26 7 8 6 3 1 79 15 77
2019