2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 30 53 6 9 2 0 0 83 11 222
2019 SC-02 49 38 3 8 3 0 0 87 10 39
2019 SC-03 23 58 9 10 1 0 0 80 11 102
2019 SC-04 34 50 3 9 3 0 0 84 12 32
2019 SC-05 0 78 15 7 0 0 0 78 7 14
2017 SC 28 46 5 15 5 0 0 74 20 89
2017 SC-02 36 54 0 1 9 0 0 90 10 12
2017 SC-03 23 45 10 22 0 0 0 68 22 35
2017 SC-04 36 55 3 5 2 0 0 91 6 24
2017 SC-05 12 53 0 12 24 0 0 64 36 12
2014 SC 33 47 6 9 5 0 0 80 14 330
2014 SC-02 37 50 8 1 4 0 0 86 5 41
2014 SC-03 31 48 7 8 6 0 0 79 14 141
2014 SC-04 22 55 6 15 1 0 0 77 17 42
2014 SC-05 53 27 0 10 10 0 0 80 20 17
2011 SC 30 48 5 9 8 0 0 78 17 629
2011 SC-02 30 46 7 5 10 1 1 78 15 135
2011 SC-03 31 49 5 10 5 0 0 80 15 243
2011 SC-04 18 40 3 18 19 2 0 59 38 57
2011 SC-05 27 55 0 12 6 0 0 82 18 46
2008 SC 34 52 5 6 3 0 0 86 9 442
2008 SC-02 36 53 7 4 1 0 0 89 5 94
2008 SC-03 35 53 4 3 4 1 0 89 7 189
2008 SC-04 21 54 5 20 0 0 0 75 20 49
2008 SC-05 33 55 3 3 3 0 3 91 6 34
2008 SC-06 36 43 11 0 11 0 0 79 11 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 72 18 7 0 1 0 2 92 1 221
2019 SC-02 84 13 3 0 0 0 0 97 0 38
2019 SC-03 64 17 13 1 2 0 3 84 3 103
2019 SC-04 87 13 0 0 0 0 0 100 0 31
2019 SC-05 57 28 7 0 0 0 7 92 0 14
2017 SC 71 20 2 0 0 2 5 98 0 89
2017 SC-02 82 0 0 0 0 0 18 100 0 12
2017 SC-03 71 22 3 0 0 0 3 96 0 35
2017 SC-04 93 4 3 0 0 0 0 97 0 24
2017 SC-05 26 61 1 0 0 12 0 98 0 12
2014 SC 68 18 5 2 2 0 5 92 3 330
2014 SC-02 70 12 5 4 1 0 8 89 5 42
2014 SC-03 65 22 4 2 2 0 5 92 4 141
2014 SC-04 74 18 3 1 0 0 3 95 2 42
2014 SC-05 85 7 7 0 0 0 0 93 0 16
2011 SC 67 18 6 2 1 1 5 91 3 629
2011 SC-02 72 18 2 2 1 1 4 95 3 135
2011 SC-03 71 15 5 2 1 1 5 92 3 244
2011 SC-04 66 16 8 3 0 2 6 88 3 57
2011 SC-05 62 16 6 2 2 0 11 88 5 46
2008 SC 62 18 6 3 1 2 9 90 4 445
2008 SC-02 59 18 9 3 0 2 9 87 3 95
2008 SC-03 65 18 5 2 2 2 7 90 5 191
2008 SC-04 64 24 3 6 0 0 4 91 6 48
2008 SC-05 55 9 9 0 0 3 24 88 0 34
2008 SC-06 68 32 0 0 0 0 0 100 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 35 47 9 6 2 0 0 82 9 221
2019 SC-02 45 39 11 3 0 0 3 86 3 38
2019 SC-03 30 51 9 7 3 0 0 81 10 102
2019 SC-04 38 40 12 6 3 0 0 78 9 32
2019 SC-05 21 43 14 22 0 0 0 64 22 14
2017 SC 36 31 17 8 6 0 2 68 14 89
2017 SC-02 54 27 9 1 9 0 0 81 10 12
2017 SC-03 32 29 19 13 3 0 3 64 17 35
2017 SC-04 49 37 6 8 0 0 0 86 8 24
2017 SC-05 12 39 37 0 12 0 0 51 12 12
2014 SC 36 41 13 6 3 0 1 77 9 331
2014 SC-02 43 42 11 3 1 0 0 85 4 42
2014 SC-03 32 42 15 6 5 0 1 75 11 141
2014 SC-04 23 41 22 8 5 0 1 65 13 42
2014 SC-05 63 23 7 0 7 0 0 86 7 17
2011 SC 33 39 7 14 4 1 2 75 18 630
2011 SC-02 34 37 10 12 2 1 2 74 15 135
2011 SC-03 36 40 6 11 5 1 1 78 16 244
2011 SC-04 16 42 8 30 4 0 0 58 34 57
2011 SC-05 35 44 9 9 4 0 0 78 13 46

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 25 44 8 16 7 0 0 69 23 221
2019 SC-02 26 53 3 16 3 0 0 79 18 38
2019 SC-03 24 48 9 14 5 0 1 73 19 103
2019 SC-04 28 25 16 19 12 0 0 53 31 32
2019 SC-05 14 35 15 21 15 0 0 50 36 14
2018 SC 21 44 10 16 9 0 0 66 25 398
2018 SC-01 30 30 0 20 10 0 10 67 33 10
2018 SC-02 27 37 8 17 10 2 0 64 27 60
2018 SC-03 23 46 10 13 7 0 0 69 20 211
2018 SC-04 14 36 7 24 19 0 0 50 42 36
2018 SC-05 16 52 8 11 14 0 0 68 24 36
2017 SC 20 34 7 15 25 0 0 54 40 89
2017 SC-02 36 27 0 18 19 0 0 63 37 12
2017 SC-03 19 32 13 13 22 0 0 52 36 35
2017 SC-04 16 39 2 25 19 0 0 55 44 24
2017 SC-05 13 38 0 1 47 0 0 51 49 12
2014 SC 18 33 11 20 17 0 1 51 38 329
2014 SC-02 18 36 12 24 10 0 0 55 33 42
2014 SC-03 13 34 10 23 19 0 1 48 42 140
2014 SC-04 12 37 13 15 24 0 0 49 38 42
2014 SC-05 17 53 17 0 13 0 0 70 13 17
2011 SC 20 36 12 20 11 0 0 56 31 629
2011 SC-02 18 40 14 17 9 1 0 59 27 135
2011 SC-03 22 37 12 19 9 0 0 59 28 244
2011 SC-04 7 32 9 29 23 0 0 39 52 57
2011 SC-05 17 27 13 27 14 2 0 45 41 46
2008 SC 21 39 14 16 9 0 1 61 25 444
2008 SC-02 27 38 11 15 7 0 1 66 22 95
2008 SC-03 21 35 17 16 10 1 1 57 26 190
2008 SC-04 14 48 6 24 8 0 0 62 32 49
2008 SC-05 15 43 12 18 12 0 0 58 30 34
2008 SC-06 36 21 32 11 0 0 0 57 11 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 37 42 9 9 3 0 0 79 13 222
2019 SC-02 37 42 8 8 5 0 0 79 13 38
2019 SC-03 37 43 10 9 2 0 0 80 11 103
2019 SC-04 37 47 6 3 6 0 0 85 9 32
2019 SC-05 14 57 7 22 0 0 0 71 22 14
2017 SC 32 40 7 13 9 0 0 72 22 88
2017 SC-02 36 36 9 0 19 0 0 72 19 12
2017 SC-03 33 37 7 20 3 0 0 70 23 34
2017 SC-04 35 37 1 22 5 0 0 72 27 24
2017 SC-05 25 38 12 1 24 0 0 63 25 12
2014 SC 33 42 10 9 5 0 0 76 15 332
2014 SC-02 35 42 8 12 3 0 0 77 15 42
2014 SC-03 26 49 10 7 7 1 0 75 15 141
2014 SC-04 25 45 10 20 0 0 0 71 20 42
2014 SC-05 46 30 7 7 10 0 0 76 17 17

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 26 32 23 13 7 0 0 58 19 222
2019 SC-02 26 32 24 8 11 0 0 58 18 38
2019 SC-03 24 34 22 14 6 0 0 58 19 103
2019 SC-04 31 35 15 13 6 0 0 66 19 32
2019 SC-05 7 28 36 21 7 0 0 35 29 14
2018 SC 20 40 17 13 7 1 1 61 21 401
2018 SC-01 36 36 18 0 0 0 9 80 0 11
2018 SC-02 28 38 17 12 3 0 2 68 15 60
2018 SC-03 18 44 14 13 8 0 1 64 22 214
2018 SC-04 10 42 27 6 12 3 0 53 19 35
2018 SC-05 21 33 11 26 9 0 0 54 35 36
2017 SC 17 42 20 10 9 0 2 60 19 89
2017 SC-02 9 72 0 1 18 0 0 81 19 12
2017 SC-03 23 32 32 6 3 0 3 57 10 35
2017 SC-04 21 9 18 32 21 0 0 29 52 24
2017 SC-05 13 38 12 25 12 0 0 51 37 12
2014 SC 20 31 21 14 12 0 1 52 27 327
2014 SC-02 14 33 17 12 21 0 3 48 34 41
2014 SC-03 17 36 22 13 10 0 1 54 24 139
2014 SC-04 11 36 25 13 15 0 0 47 28 42
2014 SC-05 46 21 3 14 16 0 0 67 30 17
2011 SC 23 35 15 12 14 0 0 58 26 627
2011 SC-02 24 35 15 9 17 0 1 59 26 134
2011 SC-03 25 37 15 12 10 1 0 63 22 243
2011 SC-04 10 35 19 16 20 0 0 44 37 57
2011 SC-05 25 29 13 21 13 0 0 53 34 46

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 37 43 13 5 2 0 0 80 7 223
2019 SC-02 46 33 15 5 0 0 0 79 5 39
2019 SC-03 37 48 10 5 1 0 0 84 6 103
2019 SC-04 44 31 15 3 6 0 0 75 9 32
2019 SC-05 0 57 43 0 0 0 0 57 0 14
2018 SC 37 47 9 5 2 0 0 83 8 398
2018 SC-01 45 36 9 9 0 0 0 82 9 11
2018 SC-02 38 37 15 10 0 0 0 75 10 60
2018 SC-03 37 50 6 3 3 0 0 88 6 212
2018 SC-04 37 48 8 3 3 0 0 85 7 36
2018 SC-05 28 46 11 8 7 0 0 74 15 35
2017 SC 51 39 6 2 2 0 0 90 4 89
2017 SC-02 36 45 0 9 10 0 0 81 19 12
2017 SC-03 58 33 10 0 0 0 0 90 0 35
2017 SC-04 62 22 9 2 3 2 0 86 5 24
2017 SC-05 37 63 0 0 0 0 0 100 0 12
2014 SC 39 41 11 5 4 0 0 80 9 331
2014 SC-02 30 55 3 6 5 0 0 85 12 42
2014 SC-03 36 43 16 3 2 0 0 79 5 140
2014 SC-04 30 41 11 8 9 0 0 72 17 42
2014 SC-05 63 27 0 3 7 0 0 90 10 17
2011 SC 38 38 15 6 3 0 0 76 9 627
2011 SC-02 32 46 16 5 1 0 0 77 7 135
2011 SC-03 44 33 14 5 4 0 0 77 9 243
2011 SC-04 25 39 26 5 5 0 0 64 10 57
2011 SC-05 35 34 15 9 6 0 0 69 16 46
2008 SC 39 42 10 6 3 0 0 81 8 442
2008 SC-02 37 43 12 6 1 1 0 81 7 94
2008 SC-03 42 37 11 6 4 1 0 79 10 190
2008 SC-04 26 57 8 6 3 0 0 83 9 48
2008 SC-05 46 44 3 3 3 0 0 91 6 33
2008 SC-06 57 21 11 11 0 0 0 79 11 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 21 38 24 11 6 0 0 59 17 222
2019 SC-02 36 33 13 15 3 0 0 69 18 39
2019 SC-03 15 41 27 10 6 1 0 56 16 102
2019 SC-04 22 28 31 6 12 0 0 50 19 32
2019 SC-05 0 71 7 15 7 0 0 71 22 14
2018 SC 18 42 16 13 10 0 0 61 23 402
2018 SC-01 27 55 9 0 9 0 0 82 9 11
2018 SC-02 22 40 18 8 12 0 0 62 20 60
2018 SC-03 18 48 14 11 8 0 0 67 20 214
2018 SC-04 15 34 21 18 13 0 0 49 31 36
2018 SC-05 13 36 13 17 21 0 0 49 38 36
2017 SC 22 35 14 9 21 0 0 57 29 89
2017 SC-02 27 36 9 0 28 0 0 63 28 12
2017 SC-03 19 36 16 16 13 0 0 55 29 35
2017 SC-04 36 6 3 3 52 0 0 41 55 24
2017 SC-05 24 37 26 1 12 0 0 61 13 12
2014 SC 22 32 20 15 10 0 0 54 26 330
2014 SC-02 26 24 23 17 10 0 0 50 27 41
2014 SC-03 19 34 24 11 10 1 1 54 22 140
2014 SC-04 19 30 16 28 8 0 0 49 36 42
2014 SC-05 35 24 10 13 17 0 0 60 30 17
2011 SC 18 39 18 14 11 0 0 57 25 628
2011 SC-02 20 43 15 14 8 0 0 63 22 134
2011 SC-03 17 42 18 14 9 0 0 60 23 244
2011 SC-04 11 21 31 16 21 0 0 32 37 57
2011 SC-05 22 32 13 13 20 0 0 54 33 46

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 29 48 16 4 3 0 0 77 8 222
2019 SC-02 26 56 10 5 3 0 0 82 8 39
2019 SC-03 31 51 12 4 2 0 0 82 6 102
2019 SC-04 28 31 31 0 9 0 0 60 9 32
2019 SC-05 7 50 36 7 0 0 0 57 7 14
2018 SC 29 49 14 4 3 0 0 78 7 400
2018 SC-01 36 55 0 0 9 0 0 91 9 11
2018 SC-02 35 45 15 2 3 0 0 80 5 60
2018 SC-03 28 51 15 3 2 0 0 80 5 212
2018 SC-04 21 58 5 13 3 0 0 79 16 36
2018 SC-05 29 37 18 9 6 0 0 67 15 36
2017 SC 29 51 9 6 4 0 2 82 10 89
2017 SC-02 27 54 0 9 10 0 0 81 19 12
2017 SC-03 32 49 10 3 3 0 3 83 7 35
2017 SC-04 32 42 17 5 3 0 0 75 8 24
2017 SC-05 24 50 14 12 0 0 0 74 12 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 33 46 14 4 2 1 0 80 6 221
2019 SC-02 36 38 15 3 5 3 0 76 8 39
2019 SC-03 31 50 12 5 1 1 0 82 6 102
2019 SC-04 42 26 23 3 7 0 0 68 10 31
2019 SC-05 7 65 28 0 0 0 0 72 0 14
2018 SC 33 43 12 7 4 1 0 77 11 401
2018 SC-01 55 27 0 18 0 0 0 82 18 11
2018 SC-02 32 35 20 8 5 0 0 67 13 60
2018 SC-03 29 46 13 6 4 1 0 77 10 214
2018 SC-04 42 45 6 3 3 0 0 87 7 36
2018 SC-05 35 39 12 11 4 0 0 74 14 36
2017 SC 34 40 13 9 2 0 2 75 11 89
2017 SC-02 36 45 0 9 10 0 0 81 19 12
2017 SC-03 29 39 16 13 0 0 3 70 13 35
2017 SC-04 68 21 2 6 3 0 0 89 10 24
2017 SC-05 12 62 26 0 0 0 0 74 0 12
2014 SC 31 40 18 4 4 2 0 73 8 330
2014 SC-02 28 47 14 8 3 0 0 75 12 42
2014 SC-03 22 51 15 4 3 4 1 76 8 141
2014 SC-04 40 36 15 3 5 1 0 77 8 42
2014 SC-05 70 16 7 0 7 0 0 86 7 17
2011 SC 27 46 14 6 4 2 0 75 10 628
2011 SC-02 21 54 16 5 2 1 0 76 8 135
2011 SC-03 29 41 15 8 5 2 0 71 13 243
2011 SC-04 22 52 14 5 6 0 2 75 11 57
2011 SC-05 28 50 13 2 4 2 0 80 7 46
2008 SC 34 40 14 6 2 3 0 77 8 445
2008 SC-02 36 42 10 3 2 7 0 84 5 94
2008 SC-03 36 40 14 5 2 2 1 78 7 191
2008 SC-04 25 42 19 8 2 3 0 69 11 49
2008 SC-05 33 37 15 6 3 3 3 74 10 34
2008 SC-06 46 32 21 0 0 0 0 79 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 23 40 20 9 7 0 0 64 17 223
2019 SC-02 26 46 13 8 8 0 0 72 15 39
2019 SC-03 22 39 24 11 4 0 0 61 15 103
2019 SC-04 25 34 19 9 13 0 0 59 22 32
2019 SC-05 0 50 14 15 22 0 0 50 36 14
2018 SC 23 41 17 12 7 0 0 63 19 402
2018 SC-01 36 55 0 0 9 0 0 91 9 11
2018 SC-02 23 40 13 12 12 0 0 63 23 60
2018 SC-03 23 42 18 13 4 0 0 65 17 214
2018 SC-04 26 42 13 9 9 0 0 68 19 36
2018 SC-05 21 35 14 9 21 0 0 56 30 36
2017 SC 25 35 17 11 11 0 2 61 22 89
2017 SC-02 27 27 18 0 28 0 0 54 28 12
2017 SC-03 26 35 19 13 3 0 3 63 17 35
2017 SC-04 34 6 3 22 35 0 0 40 57 24
2017 SC-05 12 50 25 13 0 0 0 62 13 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 52 35 10 2 1 0 0 87 3 222
2019 SC-02 49 36 10 3 3 0 0 85 5 39
2019 SC-03 50 40 8 2 1 0 0 89 3 103
2019 SC-04 56 28 12 0 0 3 0 87 0 32
2019 SC-05 31 46 15 8 0 0 0 77 8 13
2018 SC 57 33 7 2 2 0 0 90 3 402
2018 SC-01 64 36 0 0 0 0 0 100 0 11
2018 SC-02 57 33 8 0 2 0 0 90 2 60
2018 SC-03 58 33 6 1 1 0 0 91 3 214
2018 SC-04 55 36 6 3 0 0 0 91 3 36
2018 SC-05 48 33 9 4 6 0 0 81 10 36
2017 SC 68 24 4 0 2 0 2 93 2 89
2017 SC-02 81 0 9 0 10 0 0 81 10 12
2017 SC-03 64 29 3 0 0 0 3 96 0 35
2017 SC-04 78 12 5 3 2 0 0 90 5 24
2017 SC-05 51 47 1 0 0 0 0 99 0 12
2014 SC 68 25 5 2 0 0 0 93 2 331
2014 SC-02 65 32 3 0 0 0 0 97 0 42
2014 SC-03 64 28 5 2 1 0 0 92 3 141
2014 SC-04 65 28 3 3 1 0 0 93 4 42
2014 SC-05 86 14 0 0 0 0 0 100 0 17
2011 SC 59 32 5 3 1 0 0 91 4 628
2011 SC-02 58 33 8 1 0 0 0 91 1 135
2011 SC-03 59 33 3 2 2 0 0 93 4 243
2011 SC-04 49 41 4 3 2 0 0 90 6 57
2011 SC-05 60 31 4 2 2 0 0 91 4 46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 26 43 17 10 4 0 0 68 15 221
2019 SC-02 29 39 13 11 8 0 0 68 18 38
2019 SC-03 20 50 15 11 4 0 0 71 15 103
2019 SC-04 32 29 23 6 10 0 0 62 16 31
2019 SC-05 14 43 22 21 0 0 0 57 21 14
2018 SC 21 42 18 10 8 0 0 63 19 402
2018 SC-01 18 36 27 0 18 0 0 55 18 11
2018 SC-02 15 47 18 10 10 0 0 62 20 60
2018 SC-03 22 43 17 9 8 0 0 66 17 214
2018 SC-04 21 40 19 9 10 0 0 61 20 36
2018 SC-05 24 40 11 13 13 0 0 64 25 36
2017 SC 20 48 7 13 9 0 2 70 23 89
2017 SC-02 9 63 0 9 19 0 0 72 28 12
2017 SC-03 26 39 7 19 6 0 3 67 26 35
2017 SC-04 17 56 2 2 22 0 2 74 24 24
2017 SC-05 24 49 14 13 0 0 0 72 13 12
2014 SC 24 36 19 10 10 0 1 61 20 329
2014 SC-02 18 39 17 8 14 0 3 59 23 42
2014 SC-03 21 39 21 9 10 0 0 60 19 138
2014 SC-04 14 47 11 20 8 0 0 61 28 42
2014 SC-05 57 17 0 23 3 0 0 74 26 17
2011 SC 23 38 13 11 13 0 1 62 25 626
2011 SC-02 20 40 18 8 13 1 0 61 22 135
2011 SC-03 25 41 10 12 10 0 0 67 23 242
2011 SC-04 9 34 7 24 27 0 0 42 51 57
2011 SC-05 28 39 12 14 7 0 0 67 21 46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 25 39 23 9 4 0 0 64 13 221
2019 SC-02 28 33 28 10 0 0 0 62 10 39
2019 SC-03 20 49 23 6 3 0 0 69 9 102
2019 SC-04 32 23 26 6 13 0 0 55 19 31
2019 SC-05 22 36 21 14 7 0 0 58 21 14
2018 SC 27 43 17 7 6 0 0 70 13 401
2018 SC-01 36 45 0 9 9 0 0 82 18 11
2018 SC-02 24 42 22 8 3 0 0 66 12 59
2018 SC-03 29 43 17 6 5 0 0 72 11 214
2018 SC-04 29 33 22 3 13 0 0 62 16 36
2018 SC-05 24 48 12 6 10 0 0 72 16 36
2017 SC 30 43 9 11 6 0 0 73 18 89
2017 SC-02 36 45 0 0 19 0 0 81 19 12
2017 SC-03 32 39 10 19 0 0 0 71 19 35
2017 SC-04 21 51 5 0 24 0 0 71 24 24
2017 SC-05 36 38 13 13 0 0 0 74 13 12
2014 SC 28 34 19 10 9 0 0 62 19 330
2014 SC-02 29 38 4 17 12 0 0 67 30 40
2014 SC-03 23 35 28 8 7 0 0 58 15 141
2014 SC-04 15 35 16 22 12 0 0 50 35 42
2014 SC-05 60 17 10 0 13 0 0 77 13 17

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 25 36 25 10 4 0 0 61 13 221
2019 SC-02 26 31 38 5 0 0 0 56 5 39
2019 SC-03 21 44 26 8 2 0 0 64 10 101
2019 SC-04 22 47 12 12 6 0 0 69 18 32
2019 SC-05 15 29 21 14 22 0 0 43 35 14
2018 SC 25 41 19 10 5 0 0 66 15 402
2018 SC-01 45 36 9 9 0 0 0 82 9 11
2018 SC-02 27 33 25 10 5 0 0 60 15 60
2018 SC-03 27 43 17 9 3 0 0 70 13 214
2018 SC-04 13 52 18 9 7 0 0 65 16 36
2018 SC-05 11 43 21 13 13 0 0 53 25 36
2017 SC 26 45 12 9 8 0 0 71 16 89
2017 SC-02 27 36 27 0 10 0 0 63 10 12
2017 SC-03 29 48 7 13 3 0 0 77 16 35
2017 SC-04 32 37 5 5 21 0 0 70 25 24
2017 SC-05 12 49 14 13 12 0 0 61 25 12
2014 SC 26 36 21 9 7 1 1 63 16 331
2014 SC-02 26 38 18 3 10 3 3 68 13 41
2014 SC-03 21 42 25 7 4 1 0 63 11 141
2014 SC-04 13 36 24 18 10 0 0 48 28 42
2014 SC-05 50 27 0 10 13 0 0 77 23 17
2011 SC 30 39 18 8 4 0 0 70 12 627
2011 SC-02 30 41 19 6 3 0 1 71 9 134
2011 SC-03 34 39 16 9 2 0 0 73 11 244
2011 SC-04 16 35 28 14 7 0 0 50 22 57
2011 SC-05 25 51 15 6 4 0 0 75 10 46

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 41 43 11 4 0 0 0 85 4 223
2019 SC-02 49 38 5 8 0 0 0 87 8 39
2019 SC-03 36 50 11 3 0 1 0 86 3 103
2019 SC-04 50 34 12 3 0 0 0 85 3 32
2019 SC-05 29 43 21 0 7 0 0 71 7 14
2018 SC 47 41 7 3 2 0 0 88 4 401
2018 SC-01 64 27 0 9 0 0 0 91 9 11
2018 SC-02 50 38 5 5 2 0 0 88 7 60
2018 SC-03 44 44 9 1 1 0 0 88 2 214
2018 SC-04 54 36 6 3 0 0 0 91 3 36
2018 SC-05 45 40 5 3 6 0 0 86 9 36
2017 SC 58 29 7 4 2 0 0 87 6 89
2017 SC-02 54 27 0 9 10 0 0 81 19 12
2017 SC-03 61 23 13 3 0 0 0 84 3 35
2017 SC-04 53 36 6 3 2 0 0 89 5 24
2017 SC-05 37 62 1 0 0 0 0 99 0 12
2014 SC 51 35 9 3 2 0 0 86 5 331
2014 SC-02 48 45 0 3 3 0 0 94 6 42
2014 SC-03 47 39 11 1 1 0 0 87 2 141
2014 SC-04 49 27 13 7 1 1 0 78 9 42
2014 SC-05 76 17 0 7 0 0 0 93 7 17
2011 SC 45 40 9 4 1 0 0 86 5 627
2011 SC-02 41 44 8 5 1 1 0 86 6 135
2011 SC-03 51 35 10 3 1 0 0 86 4 243
2011 SC-04 29 56 8 5 2 0 0 85 8 57
2011 SC-05 47 35 9 4 4 0 0 83 9 46
2008 SC 50 38 7 4 1 1 0 88 5 445
2008 SC-02 52 37 9 1 0 1 0 90 1 95
2008 SC-03 51 35 6 6 1 1 0 88 6 191
2008 SC-04 34 55 5 3 3 0 0 89 6 48
2008 SC-05 51 33 13 0 3 0 0 84 3 34
2008 SC-06 57 21 11 0 11 0 0 79 11 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 40 45 12 2 0 0 1 86 2 221
2019 SC-02 31 56 10 3 0 0 0 87 3 39
2019 SC-03 43 46 9 1 0 0 1 90 1 102
2019 SC-04 45 29 23 0 0 0 3 77 0 31
2019 SC-05 22 56 15 7 0 0 0 78 7 14
2018 SC 47 38 11 2 1 0 1 85 3 401
2018 SC-01 82 9 9 0 0 0 0 91 0 11
2018 SC-02 42 45 12 2 0 0 0 87 2 60
2018 SC-03 47 39 10 2 1 0 1 86 3 214
2018 SC-04 51 34 16 0 0 0 0 84 0 35
2018 SC-05 35 45 14 6 0 0 0 79 6 36
2017 SC 32 44 13 3 0 0 8 83 4 89
2017 SC-02 45 45 1 9 0 0 0 90 9 12
2017 SC-03 32 48 6 0 0 0 13 92 0 35
2017 SC-04 13 37 50 0 0 0 0 50 0 24
2017 SC-05 36 39 13 0 0 0 12 85 0 12
2014 SC 47 40 10 2 1 0 0 87 3 328
2014 SC-02 51 39 9 0 1 0 0 90 1 40
2014 SC-03 43 44 10 2 1 0 1 87 3 141
2014 SC-04 36 47 14 1 1 0 0 83 3 41
2014 SC-05 41 38 20 0 0 0 0 80 0 17
2011 SC 35 38 21 4 1 0 1 74 5 629
2011 SC-02 36 39 20 3 2 0 0 74 5 135
2011 SC-03 37 39 19 2 1 0 2 78 3 244
2011 SC-04 27 37 30 6 0 0 0 64 6 56
2011 SC-05 22 44 19 13 2 0 0 66 15 46
2008 SC 40 41 14 3 1 0 1 82 4 445
2008 SC-02 35 42 16 0 3 1 3 81 3 95
2008 SC-03 43 40 12 3 1 1 0 84 4 190
2008 SC-04 34 44 15 5 2 0 0 78 7 49
2008 SC-05 39 40 18 3 0 0 0 79 3 34
2008 SC-06 36 64 0 0 0 0 0 100 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 8 21 38 22 9 0 2 32 29 222
2019 SC-02 13 15 33 26 13 0 0 38 28 39
2019 SC-03 4 21 41 21 8 1 4 31 27 103
2019 SC-04 15 28 37 13 6 0 0 19 44 32
2019 SC-05 15 28 28 22 7 0 0 29 43 14
2018 SC 11 24 34 15 11 2 3 27 37 393
2018 SC-01 0 9 45 9 27 9 0 40 10 11
2018 SC-02 14 28 31 17 9 2 0 26 42 58
2018 SC-03 11 21 32 18 12 1 4 32 35 209
2018 SC-04 0 34 47 8 5 3 2 14 36 36
2018 SC-05 19 35 26 6 11 0 3 17 55 34
2017 SC 9 18 50 12 7 0 5 20 28 88
2017 SC-02 9 27 55 9 0 0 0 9 36 12
2017 SC-03 10 10 45 16 13 0 6 31 21 35
2017 SC-04 2 10 69 2 2 0 16 4 13 23
2017 SC-05 0 38 49 13 0 0 0 13 38 12
2014 SC 9 26 32 22 7 2 2 30 37 325
2014 SC-02 4 35 34 17 8 0 3 25 40 40
2014 SC-03 11 24 34 24 5 2 1 30 35 141
2014 SC-04 17 37 20 16 7 0 4 24 56 41
2014 SC-05 3 44 31 21 0 0 0 21 47 17
2011 SC 10 27 34 19 6 1 3 27 38 615
2011 SC-02 12 28 34 14 5 3 3 21 43 134
2011 SC-03 8 21 36 25 5 0 4 31 31 240
2011 SC-04 8 35 36 13 4 0 3 18 44 56
2011 SC-05 15 34 38 9 2 0 2 11 51 46
2008 SC 8 23 36 18 7 1 6 27 34 425
2008 SC-02 7 17 46 18 4 1 7 24 26 94
2008 SC-03 10 25 30 18 10 2 6 30 38 181
2008 SC-04 5 25 52 10 3 0 4 13 32 47
2008 SC-05 10 22 33 22 6 0 6 31 34 32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 12 19 34 17 16 0 1 34 31 222
2019 SC-02 11 16 37 16 21 0 0 37 26 38
2019 SC-03 9 20 35 17 16 0 3 34 30 103
2019 SC-04 22 18 38 10 12 0 0 22 40 32
2019 SC-05 15 29 42 7 7 0 0 15 43 14
2018 SC 18 26 26 14 11 3 2 27 46 390
2018 SC-01 18 9 27 18 18 9 0 40 30 11
2018 SC-02 20 22 24 17 10 3 3 29 45 59
2018 SC-03 13 30 24 16 15 1 1 32 44 205
2018 SC-04 25 28 30 7 3 3 2 12 56 36
2018 SC-05 34 21 25 3 11 3 3 15 58 34
2017 SC 13 30 24 20 9 2 4 30 45 89
2017 SC-02 10 36 36 18 0 0 0 18 46 12
2017 SC-03 16 26 20 22 10 0 7 34 45 35
2017 SC-04 11 19 34 4 16 14 2 24 36 24
2017 SC-05 1 47 14 24 13 0 0 37 49 12
2014 SC 15 26 25 17 12 3 3 30 44 323
2014 SC-02 11 24 32 20 8 0 6 30 37 39
2014 SC-03 15 28 26 19 7 3 1 27 45 140
2014 SC-04 25 29 25 13 4 2 4 17 56 41
2014 SC-05 13 34 10 28 14 0 0 43 47 17
2011 SC 11 21 35 16 9 3 4 27 35 616
2011 SC-02 7 22 34 19 8 4 6 30 33 135
2011 SC-03 12 21 34 17 9 3 4 28 35 238
2011 SC-04 8 24 47 6 11 0 3 18 34 57
2011 SC-05 26 15 41 11 2 2 2 14 44 45
2008 SC 10 22 28 20 10 3 6 33 35 423
2008 SC-02 6 16 35 21 12 2 7 37 24 92
2008 SC-03 12 21 29 16 11 4 7 30 37 182
2008 SC-04 14 36 19 28 0 2 1 29 51 48
2008 SC-05 3 26 24 23 13 0 10 40 33 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 10 23 30 19 13 1 5 33 35 221
2019 SC-02 8 18 28 15 26 3 3 43 27 39
2019 SC-03 10 24 29 20 9 1 7 32 37 103
2019 SC-04 16 28 32 18 6 0 0 25 44 32
2019 SC-05 7 21 43 21 7 0 0 29 29 14
2018 SC 14 24 30 16 9 4 4 27 41 393
2018 SC-01 0 9 36 18 36 0 0 55 9 11
2018 SC-02 8 19 42 12 8 5 5 23 30 59
2018 SC-03 17 24 27 16 11 2 3 29 43 208
2018 SC-04 13 32 28 13 3 6 5 19 50 36
2018 SC-05 12 34 25 20 3 3 3 24 49 34
2017 SC 11 16 36 22 5 5 5 30 30 87
2017 SC-02 9 10 36 36 9 0 0 45 19 12
2017 SC-03 13 19 32 19 7 3 6 29 36 35
2017 SC-04 6 19 39 3 2 14 16 7 37 23
2017 SC-05 1 12 38 37 0 12 0 42 15 12
2014 SC 18 22 27 17 10 3 3 29 42 323
2014 SC-02 13 9 33 30 11 0 3 42 23 39
2014 SC-03 20 27 24 16 6 4 2 24 50 140
2014 SC-04 16 24 44 12 4 2 0 15 40 41
2014 SC-05 17 6 31 21 24 0 0 46 23 17
2011 SC 16 22 34 14 7 4 5 22 41 616
2011 SC-02 13 14 41 14 5 6 6 22 31 134
2011 SC-03 13 23 31 18 6 4 5 26 40 239
2011 SC-04 22 25 38 9 4 0 2 12 49 56
2011 SC-05 34 26 31 2 4 0 2 7 62 45
2008 SC 13 23 28 16 9 4 7 28 40 424
2008 SC-02 6 23 29 19 11 2 11 34 34 93
2008 SC-03 18 22 28 13 7 5 7 23 45 183
2008 SC-04 12 34 29 20 0 0 5 21 48 47
2008 SC-05 10 16 27 10 20 10 7 36 32 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 2 10 26 38 17 1 6 60 12 220
2019 SC-02 0 13 21 34 29 0 3 65 14 38
2019 SC-03 1 7 25 40 17 3 8 63 9 103
2019 SC-04 7 6 36 35 13 0 3 50 13 31
2019 SC-05 0 15 29 50 7 0 0 57 15 14
2018 SC 5 11 32 28 16 3 4 48 18 390
2018 SC-01 0 18 18 36 27 0 0 64 18 11
2018 SC-02 2 7 36 29 15 8 3 50 10 59
2018 SC-03 6 9 30 30 19 2 4 52 16 205
2018 SC-04 0 17 40 20 11 3 8 35 19 36
2018 SC-05 12 15 30 25 11 3 3 39 29 34
2017 SC 9 7 25 32 16 0 12 54 18 86
2017 SC-02 9 0 46 27 18 0 0 45 9 12
2017 SC-03 7 3 13 40 20 0 17 72 12 34
2017 SC-04 0 3 36 24 18 2 18 52 4 23
2017 SC-05 13 28 16 28 0 0 13 33 48 11
2014 SC 6 11 23 30 22 2 6 56 18 322
2014 SC-02 10 9 10 42 24 0 6 70 20 39
2014 SC-03 6 12 24 29 17 4 7 52 21 140
2014 SC-04 4 11 26 28 21 2 8 54 17 41
2014 SC-05 0 13 41 31 14 0 0 46 13 17
2011 SC 6 12 32 26 14 3 7 44 20 613
2011 SC-02 8 9 35 29 10 4 4 43 19 134
2011 SC-03 5 11 26 28 17 3 9 52 18 237
2011 SC-04 6 7 47 29 8 0 3 38 13 56
2011 SC-05 7 17 40 23 9 0 4 33 25 45
2008 SC 5 12 26 30 15 2 9 51 19 423
2008 SC-02 2 9 34 31 16 2 6 52 11 93
2008 SC-03 7 11 22 32 17 1 11 55 20 181
2008 SC-04 5 23 26 35 6 0 5 44 30 46
2008 SC-05 3 13 34 13 20 0 16 39 20 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 4 15 28 31 17 2 3 51 20 221
2019 SC-02 8 8 32 26 26 0 0 53 16 38
2019 SC-03 2 12 29 38 13 2 5 54 15 103
2019 SC-04 9 28 19 25 19 0 0 44 37 32
2019 SC-05 7 21 50 15 0 7 0 16 31 14
2018 SC 13 19 26 24 13 3 3 38 34 393
2018 SC-01 0 18 9 45 18 9 0 70 20 11
2018 SC-02 3 22 29 27 10 5 3 41 28 59
2018 SC-03 14 18 26 22 15 1 3 39 34 208
2018 SC-04 7 30 33 17 7 3 2 26 39 36
2018 SC-05 35 6 25 22 6 3 3 30 43 34
2017 SC 16 17 30 17 12 0 8 31 36 88
2017 SC-02 10 18 45 18 9 0 0 27 28 12
2017 SC-03 16 10 32 19 16 0 6 38 27 35
2017 SC-04 21 8 18 5 16 0 32 31 43 23
2017 SC-05 3 50 12 24 0 0 12 27 60 12
2014 SC 14 20 26 21 14 1 3 37 36 325
2014 SC-02 13 14 37 16 17 0 3 34 28 39
2014 SC-03 13 23 30 22 7 1 3 30 38 140
2014 SC-04 25 17 21 24 11 0 2 36 43 41
2014 SC-05 20 20 17 21 21 0 0 43 40 17
2011 SC 14 24 26 21 10 2 3 32 41 616
2011 SC-02 9 24 28 26 5 3 4 33 36 134
2011 SC-03 12 21 27 24 10 2 5 36 35 240
2011 SC-04 11 44 21 17 4 0 2 22 56 56
2011 SC-05 32 17 26 15 9 0 0 24 49 45
2008 SC 10 20 29 22 12 1 7 37 31 425
2008 SC-02 3 23 28 25 13 1 8 42 28 93
2008 SC-03 10 17 30 24 12 1 6 38 30 181
2008 SC-04 16 20 39 16 7 0 2 23 37 49
2008 SC-05 10 19 39 13 16 0 3 30 30 32
2008 SC-06 32 21 21 11 11 0 4 22 56 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 14 24 28 14 12 4 4 29 41 220
2019 SC-02 15 21 26 18 15 5 0 35 38 39
2019 SC-03 14 25 29 12 11 4 6 25 43 103
2019 SC-04 6 32 39 13 6 0 3 20 40 31
2019 SC-05 36 14 15 28 7 0 0 35 50 14
2018 SC 28 24 22 10 11 3 2 22 55 395
2018 SC-01 18 36 36 0 9 0 0 9 55 11
2018 SC-02 28 20 25 10 10 3 3 21 52 60
2018 SC-03 28 25 20 9 13 2 2 22 57 208
2018 SC-04 28 27 17 13 9 3 2 24 59 36
2018 SC-05 26 19 29 16 4 3 3 21 47 35
2017 SC 24 22 26 14 7 5 2 22 50 86
2017 SC-02 18 36 19 9 9 9 0 20 59 12
2017 SC-03 16 20 29 19 6 7 3 28 39 35
2017 SC-04 18 19 21 19 16 2 5 38 40 23
2017 SC-05 49 24 24 3 0 0 0 3 73 11
2014 SC 22 26 24 14 8 3 3 23 51 324
2014 SC-02 26 25 21 15 7 0 7 23 55 40
2014 SC-03 23 26 27 13 7 1 2 21 52 139
2014 SC-04 32 15 27 12 6 3 5 19 52 42
2014 SC-05 35 27 16 7 14 0 0 21 63 17
2011 SC 20 24 24 14 9 3 6 25 48 616
2011 SC-02 20 20 29 12 8 5 7 23 45 134
2011 SC-03 18 23 26 14 10 3 6 26 46 239
2011 SC-04 17 29 24 22 4 0 3 27 48 57
2011 SC-05 20 19 31 13 7 2 7 23 43 45
2008 SC 18 24 24 15 8 3 8 26 47 428
2008 SC-02 9 28 28 13 8 5 9 25 43 94
2008 SC-03 22 21 23 13 9 3 9 25 49 183
2008 SC-04 14 24 30 24 0 2 6 26 41 48
2008 SC-05 24 31 15 14 17 0 0 31 55 30
2008 SC-06 43 21 21 14 0 0 0 14 64 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 8 21 27 23 13 3 6 39 32 221
2019 SC-02 5 10 36 21 23 3 3 46 16 39
2019 SC-03 5 21 28 23 12 3 9 39 29 102
2019 SC-04 22 25 19 25 6 3 0 32 48 32
2019 SC-05 15 21 21 36 0 0 7 39 39 14
2018 SC 15 21 32 14 10 4 4 26 39 392
2018 SC-01 0 9 27 27 36 0 0 64 9 11
2018 SC-02 17 17 37 15 5 3 5 22 37 59
2018 SC-03 18 21 29 12 13 3 4 27 42 207
2018 SC-04 15 18 38 21 5 0 2 26 35 36
2018 SC-05 8 28 35 17 3 7 3 22 40 34
2017 SC 14 17 33 19 5 3 9 27 35 87
2017 SC-02 9 9 19 54 0 0 9 59 20 12
2017 SC-03 16 13 39 13 6 3 10 22 34 35
2017 SC-04 6 21 25 6 21 19 4 34 34 22
2017 SC-05 13 24 39 12 0 0 12 13 42 12
2014 SC 17 20 26 14 12 4 6 30 41 322
2014 SC-02 14 23 22 12 20 3 7 36 40 39
2014 SC-03 19 19 31 15 9 5 2 26 41 139
2014 SC-04 10 31 25 19 3 2 12 25 47 41
2014 SC-05 21 19 14 24 14 7 0 41 43 17

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 7 16 32 26 14 2 3 42 25 222
2019 SC-02 8 10 41 18 23 0 0 41 18 39
2019 SC-03 6 17 32 30 8 3 5 41 24 103
2019 SC-04 19 25 16 22 16 3 0 38 45 32
2019 SC-05 0 21 50 21 7 0 0 28 21 14
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 71 13 7 1 2 1 5 90 3 223
2019 SC-02 74 10 13 0 3 0 0 85 3 39
2019 SC-03 71 11 6 2 4 2 5 88 6 103
2019 SC-04 72 10 9 0 0 0 9 90 0 32
2019 SC-05 78 7 7 0 0 0 7 92 0 14
2017 SC 62 20 7 2 0 2 7 90 2 89
2017 SC-02 73 18 0 0 0 0 9 100 0 12
2017 SC-03 61 23 7 3 0 0 6 90 3 35
2017 SC-04 59 19 3 0 2 0 17 95 2 24
2017 SC-05 50 25 13 0 0 12 0 85 0 12
2014 SC 71 14 5 2 1 1 6 91 4 333
2014 SC-02 75 8 4 6 0 0 6 89 7 41
2014 SC-03 65 16 5 3 2 1 8 89 5 143
2014 SC-04 75 15 1 3 0 0 6 95 3 42
2014 SC-05 93 7 0 0 0 0 0 100 0 17
2011 SC 73 12 5 3 1 1 4 90 5 630
2011 SC-02 73 14 2 6 0 0 5 91 7 135
2011 SC-03 77 7 7 2 2 2 3 88 4 244
2011 SC-04 71 8 7 3 0 4 7 89 4 57
2011 SC-05 72 15 2 0 2 2 6 95 2 46
2008 SC 68 14 4 1 1 1 10 92 3 444
2008 SC-02 72 14 3 1 0 0 9 95 2 95
2008 SC-03 71 12 2 2 1 1 11 95 3 190
2008 SC-04 69 13 6 3 3 0 5 87 7 49
2008 SC-05 58 12 6 0 3 0 21 89 4 34
2008 SC-06 46 32 11 0 0 0 11 88 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 22 39 18 11 8 1 1 62 20 223
2019 SC-02 21 41 26 5 5 3 0 63 11 39
2019 SC-03 24 41 16 11 8 0 1 66 19 103
2019 SC-04 16 32 19 18 15 0 0 47 34 32
2019 SC-05 7 36 22 14 14 0 7 47 30 14
2018 SC 16 45 17 12 8 2 1 62 20 406
2018 SC-01 27 55 18 0 0 0 0 82 0 11
2018 SC-02 24 40 21 5 11 0 0 63 16 63
2018 SC-03 16 47 15 14 5 2 1 64 20 215
2018 SC-04 7 45 19 6 23 0 0 52 29 37
2018 SC-05 3 50 19 15 13 0 0 53 28 35
2017 SC 23 34 20 8 11 2 2 58 21 89
2017 SC-02 18 63 0 0 19 0 0 81 19 12
2017 SC-03 29 29 26 6 6 0 3 60 13 35
2017 SC-04 16 23 22 2 24 14 0 45 30 24
2017 SC-05 12 12 25 37 14 0 0 24 51 12
2014 SC 25 36 17 13 9 1 1 61 22 333
2014 SC-02 30 30 15 16 5 0 3 62 23 42
2014 SC-03 21 39 19 10 10 1 1 60 20 142
2014 SC-04 19 35 11 16 20 0 0 53 36 42
2014 SC-05 28 31 24 10 6 0 0 60 16 17

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 32 40 11 11 6 0 0 72 17 222
2019 SC-02 37 37 13 5 8 0 0 74 13 38
2019 SC-03 30 43 12 11 4 1 0 74 15 103
2019 SC-04 25 35 12 19 9 0 0 60 28 32
2019 SC-05 29 29 7 14 21 0 0 58 35 14
2018 SC 27 39 10 13 8 0 1 68 22 405
2018 SC-01 55 36 0 0 9 0 0 91 9 11
2018 SC-02 29 33 11 13 11 0 3 64 25 63
2018 SC-03 26 41 11 16 5 0 1 68 21 215
2018 SC-04 20 35 10 15 17 0 2 57 33 37
2018 SC-05 19 51 8 6 16 0 0 70 22 35
2017 SC 38 28 7 13 13 0 2 67 26 89
2017 SC-02 36 27 9 0 28 0 0 63 28 12
2017 SC-03 39 32 6 13 6 0 3 73 20 35
2017 SC-04 21 34 3 24 19 0 0 55 43 24
2017 SC-05 47 1 13 24 14 0 0 49 38 12
2014 SC 32 30 13 14 10 0 1 63 25 334
2014 SC-02 28 29 14 14 14 0 0 57 29 42
2014 SC-03 26 35 12 15 10 0 1 62 26 143
2014 SC-04 23 27 14 16 20 0 0 50 36 42
2014 SC-05 43 27 7 14 9 0 0 70 23 17

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 31 45 12 7 5 0 0 76 12 223
2019 SC-02 38 49 10 3 0 0 0 87 3 39
2019 SC-03 28 50 12 6 5 0 0 78 11 103
2019 SC-04 28 35 12 9 15 0 0 63 25 32
2019 SC-05 15 36 21 15 14 0 0 50 28 14
2018 SC 30 45 11 8 5 0 0 76 13 406
2018 SC-01 73 18 0 0 9 0 0 91 9 11
2018 SC-02 22 52 13 6 6 0 0 75 13 63
2018 SC-03 32 42 13 9 3 0 1 75 12 215
2018 SC-04 17 54 12 10 7 0 0 71 17 37
2018 SC-05 25 51 6 7 12 0 0 76 19 35
2017 SC 27 46 10 9 8 0 0 73 17 88
2017 SC-02 36 36 0 10 18 0 0 72 28 12
2017 SC-03 29 45 16 6 3 0 0 74 10 35
2017 SC-04 17 53 4 5 21 0 0 70 25 24
2017 SC-05 0 61 12 26 1 0 0 61 28 12
2014 SC 27 44 15 9 5 0 0 71 14 334
2014 SC-02 31 38 14 14 3 0 0 69 17 42
2014 SC-03 23 48 17 7 6 0 0 70 12 143
2014 SC-04 23 49 4 12 11 0 0 72 23 42
2014 SC-05 35 44 14 3 3 0 0 80 6 17

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 24 44 21 8 3 0 0 69 11 223
2019 SC-02 31 41 18 8 3 0 0 72 10 39
2019 SC-03 22 50 20 4 3 0 0 73 7 103
2019 SC-04 25 41 22 6 6 0 0 66 12 32
2019 SC-05 7 43 29 21 0 0 0 50 21 14
2018 SC 25 46 16 8 4 1 1 72 12 406
2018 SC-01 36 45 0 9 9 0 0 82 18 11
2018 SC-02 14 52 19 11 2 0 2 68 13 63
2018 SC-03 27 47 15 8 2 0 0 75 10 215
2018 SC-04 19 49 16 2 10 0 2 70 13 37
2018 SC-05 25 37 26 6 7 0 0 62 12 35
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 28 34 20 6 3 1 7 68 10 226
2019 SC-02 38 30 20 5 0 0 8 73 5 40
2019 SC-03 28 36 19 7 2 1 8 70 9 106
2019 SC-04 28 28 22 3 9 3 6 62 14 32
2019 SC-05 20 47 26 0 6 0 0 67 6 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 35 39 15 7 4 0 0 74 11 227
2019 SC-02 51 41 3 3 3 0 0 92 5 39
2019 SC-03 29 40 22 6 3 0 1 70 9 106
2019 SC-04 28 43 6 12 9 0 0 72 22 32
2019 SC-05 27 33 27 13 0 0 0 60 13 15
2018 SC 35 43 8 9 4 0 0 79 13 405
2018 SC-01 45 36 9 0 9 0 0 82 9 11
2018 SC-02 37 44 6 11 2 0 0 81 13 63
2018 SC-03 38 42 6 8 5 0 0 81 13 214
2018 SC-04 31 46 7 16 0 0 0 77 16 36
2018 SC-05 22 47 16 8 6 0 0 70 14 36
2017 SC 45 30 7 10 5 0 2 77 16 89
2017 SC-02 54 27 0 10 9 0 0 81 19 12
2017 SC-03 45 26 13 10 3 0 3 74 13 35
2017 SC-04 54 7 6 17 16 0 0 61 33 24
2017 SC-05 36 49 3 13 0 0 0 84 13 12
2014 SC 34 39 12 7 7 1 0 74 14 333
2014 SC-02 39 40 10 8 3 0 0 79 11 42
2014 SC-03 31 41 10 9 9 1 0 72 18 143
2014 SC-04 16 41 26 8 9 0 0 57 17 42
2014 SC-05 46 37 0 7 10 0 0 83 17 17
2011 SC 27 47 12 7 6 1 0 74 14 627
2011 SC-02 21 58 8 7 5 0 0 79 12 135
2011 SC-03 32 41 14 7 6 1 0 73 13 244
2011 SC-04 18 42 22 10 8 0 0 60 18 57
2011 SC-05 30 48 13 2 6 0 0 79 9 46
2008 SC 31 40 14 8 7 0 0 71 15 443
2008 SC-02 34 42 10 7 8 0 0 75 14 95
2008 SC-03 31 38 15 9 6 1 0 69 15 190
2008 SC-04 17 50 13 8 11 0 0 68 19 49
2008 SC-05 34 42 3 6 12 0 3 78 19 34
2008 SC-06 57 32 11 0 0 0 0 89 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 39 38 15 4 4 1 0 78 8 226
2019 SC-02 53 28 13 3 3 3 0 82 5 40
2019 SC-03 38 43 13 4 2 0 0 81 6 104
2019 SC-04 34 35 22 0 6 3 0 71 6 32
2019 SC-05 14 47 20 14 6 0 0 60 20 15
2018 SC 38 37 13 7 3 1 0 76 11 405
2018 SC-01 64 27 0 0 9 0 0 91 9 11
2018 SC-02 33 33 17 10 5 2 0 68 15 63
2018 SC-03 42 38 9 8 1 1 0 81 10 214
2018 SC-04 28 43 22 0 7 0 0 71 7 36
2018 SC-05 28 36 20 8 9 0 0 63 17 36
2017 SC 43 29 9 10 6 2 2 74 16 89
2017 SC-02 36 36 1 18 9 0 0 72 27 12
2017 SC-03 48 29 13 6 0 0 3 80 7 35
2017 SC-04 35 25 5 1 21 14 0 69 25 24
2017 SC-05 37 24 3 24 13 0 0 61 37 12
2014 SC 37 34 13 8 6 1 0 73 14 334
2014 SC-02 40 48 6 3 1 3 0 90 4 42
2014 SC-03 35 30 15 9 8 1 1 67 17 143
2014 SC-04 26 33 17 15 11 0 0 58 25 42
2014 SC-05 43 44 3 0 10 0 0 87 10 17
2011 SC 31 37 14 10 6 2 1 69 16 630
2011 SC-02 27 40 19 7 4 2 1 69 12 135
2011 SC-03 36 36 13 10 5 1 0 72 15 244
2011 SC-04 23 29 8 29 8 0 2 54 38 57
2011 SC-05 32 39 13 2 14 0 0 71 16 46
2008 SC 32 36 16 8 8 1 0 69 15 443
2008 SC-02 34 41 13 5 8 0 0 75 13 95
2008 SC-03 29 37 18 9 7 1 0 66 16 190
2008 SC-04 28 34 11 16 11 1 0 63 26 49
2008 SC-05 43 30 12 3 9 0 3 75 12 34
2008 SC-06 46 43 11 0 0 0 0 89 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 39 37 15 5 4 0 0 76 9 226
2019 SC-02 48 43 8 0 3 0 0 90 3 40
2019 SC-03 38 36 18 5 3 0 0 74 8 105
2019 SC-04 34 38 12 3 12 0 0 72 15 32
2019 SC-05 20 27 33 20 0 0 0 47 20 15
2018 SC 35 38 13 9 3 1 0 74 13 406
2018 SC-01 36 45 9 0 9 0 0 82 9 11
2018 SC-02 33 35 19 10 3 0 0 68 13 63
2018 SC-03 39 37 11 10 2 1 0 77 13 215
2018 SC-04 22 50 8 14 6 0 0 72 20 36
2018 SC-05 30 29 26 4 8 3 0 61 12 36
2017 SC 46 27 11 8 7 0 0 74 15 89
2017 SC-02 45 27 1 9 18 0 0 72 27 12
2017 SC-03 48 26 16 6 3 0 0 74 10 35
2017 SC-04 52 25 6 2 16 0 0 77 17 24
2017 SC-05 37 36 3 25 0 0 0 72 25 12
2014 SC 34 40 13 8 5 0 0 74 13 333
2014 SC-02 42 38 12 3 5 0 0 79 8 42
2014 SC-03 30 42 13 8 7 0 0 73 14 142
2014 SC-04 22 38 16 18 6 0 0 61 23 42
2014 SC-05 60 20 7 10 3 0 0 80 13 17
2011 SC 30 40 11 13 6 1 0 70 19 628
2011 SC-02 21 46 13 14 5 1 0 68 19 135
2011 SC-03 34 36 14 11 5 0 0 70 16 243
2011 SC-04 23 29 15 26 4 3 0 53 31 57
2011 SC-05 30 46 0 10 14 0 0 76 24 46
2008 SC 34 39 10 9 9 0 0 73 17 444
2008 SC-02 39 41 7 7 7 0 0 79 14 95
2008 SC-03 30 42 10 10 7 1 0 73 17 190
2008 SC-04 29 41 8 10 11 1 0 70 22 49
2008 SC-05 31 45 0 6 15 0 3 78 22 34
2008 SC-06 57 21 0 21 0 0 0 79 21 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 76 11 6 0 1 0 4 92 2 227
2019 SC-02 85 8 8 0 0 0 0 93 0 40
2019 SC-03 74 11 7 0 3 1 4 90 3 105
2019 SC-04 82 6 3 0 0 0 9 97 0 32
2019 SC-05 60 13 20 0 0 0 7 78 0 15
2017 SC 79 12 5 0 0 0 3 94 0 89
2017 SC-02 82 9 0 0 0 0 9 100 0 12
2017 SC-03 80 13 7 0 0 0 0 93 0 35
2017 SC-04 81 15 3 0 0 0 2 97 0 24
2017 SC-05 74 1 13 0 0 0 12 85 0 12
2014 SC 72 16 4 3 0 1 6 93 3 334
2014 SC-02 73 11 2 3 1 0 11 94 4 42
2014 SC-03 65 18 5 4 0 1 7 90 4 143
2014 SC-04 71 12 7 5 0 0 5 87 5 42
2014 SC-05 93 7 0 0 0 0 0 100 0 17
2011 SC 73 13 5 3 1 1 5 91 4 630
2011 SC-02 75 14 4 4 0 0 3 91 4 135
2011 SC-03 76 8 7 2 1 1 4 89 4 244
2011 SC-04 71 11 6 2 0 2 9 92 2 57
2011 SC-05 67 22 2 0 4 0 4 93 5 46
2008 SC 70 13 5 1 2 0 9 92 3 444
2008 SC-02 75 10 5 3 0 0 7 91 3 95
2008 SC-03 70 14 3 1 3 1 9 93 4 190
2008 SC-04 75 16 5 0 3 0 0 92 3 49
2008 SC-05 61 15 3 0 0 0 21 96 0 34
2008 SC-06 68 21 0 0 0 0 11 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 31 23 15 4 4 3 20 69 11 226
2019 SC-02 38 23 18 0 8 5 10 71 9 40
2019 SC-03 33 21 13 4 4 3 22 72 10 105
2019 SC-04 15 28 18 6 6 3 22 59 17 32
2019 SC-05 27 20 20 20 0 0 13 54 23 15
2017 SC 31 19 8 4 8 2 28 72 16 89
2017 SC-02 45 18 0 0 10 0 27 86 14 12
2017 SC-03 29 16 16 0 0 0 39 74 0 35
2017 SC-04 33 21 3 3 21 16 3 67 29 24
2017 SC-05 13 25 0 13 25 0 24 50 50 12
2014 SC 25 18 19 5 7 3 24 58 17 333
2014 SC-02 32 18 19 3 6 3 19 64 11 42
2014 SC-03 24 17 20 6 6 1 26 56 16 142
2014 SC-04 19 12 22 7 11 1 29 44 25 42
2014 SC-05 31 27 7 0 6 0 28 82 8 17
2011 SC 20 28 16 9 12 2 13 57 25 626
2011 SC-02 16 32 20 7 13 3 10 55 22 134
2011 SC-03 21 28 18 9 10 1 13 57 23 243
2011 SC-04 14 22 14 17 16 0 17 43 40 57
2011 SC-05 26 30 4 6 18 2 13 66 29 46

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 47 32 13 3 4 1 0 80 8 228
2019 SC-02 70 13 13 3 3 0 0 83 5 40
2019 SC-03 42 36 13 3 4 2 0 80 7 106
2019 SC-04 35 40 12 6 3 3 0 78 10 32
2019 SC-05 34 40 20 0 7 0 0 74 7 15
2018 SC 42 31 15 5 5 2 0 75 10 405
2018 SC-01 55 36 9 0 0 0 0 91 0 11
2018 SC-02 38 25 22 8 6 0 0 63 14 63
2018 SC-03 47 30 13 4 2 3 0 80 7 215
2018 SC-04 41 35 8 10 7 0 0 75 17 35
2018 SC-05 22 38 21 3 13 3 0 62 16 36
2017 SC 50 25 9 5 9 0 2 77 14 89
2017 SC-02 54 18 0 0 28 0 0 72 28 12
2017 SC-03 55 23 10 10 0 0 3 80 10 35
2017 SC-04 41 34 7 0 16 0 2 76 16 24
2017 SC-05 37 36 13 3 12 0 0 72 14 12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 43 32 16 5 3 0 0 76 8 228
2019 SC-02 63 23 13 0 3 0 0 85 3 40
2019 SC-03 40 39 16 3 3 0 0 78 6 106
2019 SC-04 28 31 28 9 3 0 0 60 12 32
2019 SC-05 40 27 27 6 0 0 0 67 6 15
2018 SC 43 36 9 7 5 0 0 79 12 405
2018 SC-01 45 45 0 0 9 0 0 91 9 11
2018 SC-02 37 41 8 11 3 0 0 78 14 63
2018 SC-03 48 33 9 7 2 1 0 81 10 215
2018 SC-04 32 45 9 0 14 0 0 77 14 35
2018 SC-05 33 38 13 3 13 0 0 71 15 36
2017 SC 46 25 11 9 7 0 2 73 17 89
2017 SC-02 45 27 0 0 28 0 0 72 28 12
2017 SC-03 51 23 13 10 0 0 3 77 10 35
2017 SC-04 49 23 4 6 17 0 0 72 24 24
2017 SC-05 37 24 13 25 1 0 0 61 26 12
2014 SC 39 36 13 7 5 0 1 75 12 331
2014 SC-02 48 31 17 3 1 0 0 79 3 42
2014 SC-03 36 40 8 9 5 0 1 78 14 140
2014 SC-04 26 36 18 11 11 0 0 61 21 42
2014 SC-05 53 30 7 0 10 0 0 83 10 17

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 8 24 20 20 24 4 0 33 46 25
2019 SC-05 10 30 20 10 30 0 0 40 40 10
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 24 31 22 11 8 4 0 57 20 226
2019 SC-02 40 25 18 10 5 3 0 67 15 40
2019 SC-03 21 31 29 11 3 5 0 54 15 106
2019 SC-04 20 29 19 16 16 0 0 49 32 31
2019 SC-05 7 40 20 13 20 0 0 47 33 15
2018 SC 22 37 18 11 8 4 0 62 19 404
2018 SC-01 36 36 18 0 0 9 0 80 0 11
2018 SC-02 24 27 19 13 6 8 2 57 21 62
2018 SC-03 24 36 21 9 5 4 0 63 15 214
2018 SC-04 12 35 18 21 12 2 0 49 33 37
2018 SC-05 30 39 5 8 17 0 0 69 25 35
2017 SC 23 36 12 17 12 2 0 59 29 89
2017 SC-02 36 36 0 9 19 0 0 72 28 12
2017 SC-03 19 36 16 16 10 3 0 57 27 35
2017 SC-04 14 39 16 2 30 0 0 53 31 24
2017 SC-05 24 26 12 38 0 0 0 50 38 12
2014 SC 23 28 20 14 10 3 0 53 26 328
2014 SC-02 33 33 8 8 9 5 3 72 19 42
2014 SC-03 17 27 26 15 10 4 0 46 27 141
2014 SC-04 21 28 20 19 12 0 0 49 31 42
2014 SC-05 23 17 31 15 14 0 0 40 29 16
2011 SC 13 28 21 12 21 4 1 43 35 629
2011 SC-02 15 36 18 7 19 4 1 54 28 135
2011 SC-03 13 24 27 11 21 4 0 38 33 244
2011 SC-04 7 17 22 19 30 4 0 25 52 57
2011 SC-05 6 32 22 12 25 2 0 40 37 46

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 22 29 23 15 10 1 0 51 25 226
2019 SC-02 40 25 18 13 5 0 0 65 18 40
2019 SC-03 18 32 30 12 6 2 0 51 18 106
2019 SC-04 13 23 19 22 22 0 0 36 45 31
2019 SC-05 7 14 26 33 20 0 0 20 53 15
2018 SC 23 31 18 14 11 2 0 55 26 403
2018 SC-01 27 18 27 18 0 9 0 50 20 11
2018 SC-02 31 34 13 6 10 5 2 69 17 62
2018 SC-03 23 30 20 16 10 1 0 54 26 213
2018 SC-04 12 26 31 12 19 0 0 39 31 36
2018 SC-05 32 24 8 20 14 3 0 57 34 36
2017 SC 20 35 7 20 17 2 0 55 38 89
2017 SC-02 27 45 0 9 19 0 0 72 28 12
2017 SC-03 22 29 10 26 13 0 0 52 39 35
2017 SC-04 16 21 0 17 31 14 0 43 57 24
2017 SC-05 12 37 0 24 28 0 0 49 51 12
2014 SC 21 24 22 16 16 1 0 46 32 324
2014 SC-02 30 20 15 23 12 0 0 50 36 40
2014 SC-03 16 21 28 16 17 1 0 38 34 139
2014 SC-04 14 30 16 24 15 0 0 44 39 42
2014 SC-05 31 18 15 3 33 0 0 49 36 16
2011 SC 16 24 19 18 20 2 0 42 39 626
2011 SC-02 18 26 23 17 14 2 1 44 32 134
2011 SC-03 17 23 20 17 20 4 0 41 38 243
2011 SC-04 11 14 15 27 33 0 0 25 60 57
2011 SC-05 11 33 19 12 22 2 0 45 35 46
2008 SC 16 30 20 14 16 3 0 48 31 441
2008 SC-02 20 27 29 9 10 4 0 49 21 95
2008 SC-03 14 32 17 15 18 3 1 48 35 190
2008 SC-04 12 35 15 13 25 0 0 47 38 47
2008 SC-05 22 30 18 12 15 0 3 54 28 34
2008 SC-06 25 0 32 21 11 11 0 28 36 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 18 24 26 17 13 1 0 43 31 224
2019 SC-02 34 26 21 5 13 0 0 61 18 38
2019 SC-03 12 26 32 19 8 2 0 39 28 106
2019 SC-04 16 16 23 19 22 0 3 34 43 31
2019 SC-05 7 7 14 53 20 0 0 14 73 15
2018 SC 17 28 22 13 16 3 0 47 31 404
2018 SC-01 27 9 27 18 9 9 0 40 30 11
2018 SC-02 23 31 23 5 11 6 2 58 18 62
2018 SC-03 16 27 20 18 16 2 0 44 36 214
2018 SC-04 10 25 34 2 28 0 0 35 31 36
2018 SC-05 24 27 16 11 20 3 0 52 32 36
2017 SC 11 28 18 21 21 0 0 40 42 89
2017 SC-02 9 63 9 9 10 0 0 72 19 12
2017 SC-03 16 13 29 19 23 0 0 29 42 35
2017 SC-04 2 34 2 47 15 0 0 36 63 24
2017 SC-05 12 24 13 12 39 0 0 36 51 12
2014 SC 12 28 20 23 15 2 0 41 39 328
2014 SC-02 16 26 20 23 12 4 0 44 36 41
2014 SC-03 9 24 24 23 17 2 0 34 41 140
2014 SC-04 3 35 22 22 14 3 0 40 37 42
2014 SC-05 21 38 7 17 16 0 0 60 33 17
2011 SC 12 25 16 18 25 5 0 38 45 625
2011 SC-02 11 27 18 17 20 7 0 40 40 134
2011 SC-03 12 22 18 20 22 5 0 36 45 242
2011 SC-04 9 15 9 21 45 2 0 24 67 57
2011 SC-05 9 32 11 11 32 5 0 43 45 46
2008 SC 13 26 21 20 15 5 0 41 38 444
2008 SC-02 20 22 24 20 9 5 0 44 30 95
2008 SC-03 8 28 22 18 18 6 0 39 39 191
2008 SC-04 5 37 10 26 22 2 0 42 48 49
2008 SC-05 25 21 12 24 12 6 0 49 38 34
2008 SC-06 25 11 21 11 21 11 0 40 36 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 14 29 21 22 12 1 0 44 35 225
2019 SC-02 23 31 10 15 21 0 0 54 36 39
2019 SC-03 9 32 29 19 8 2 0 42 28 106
2019 SC-04 10 19 16 39 16 0 0 29 54 31
2019 SC-05 7 14 13 40 26 0 0 20 67 15
2018 SC 12 32 18 18 17 2 0 45 37 402
2018 SC-01 27 18 36 18 0 0 0 45 18 11
2018 SC-02 16 31 24 11 13 3 2 49 25 62
2018 SC-03 11 30 18 22 16 3 0 42 39 212
2018 SC-04 2 44 15 13 26 0 0 46 39 36
2018 SC-05 13 27 13 13 31 3 0 41 45 36
2017 SC 18 27 10 17 24 2 3 47 42 89
2017 SC-02 18 45 9 9 19 0 0 63 28 12
2017 SC-03 19 26 13 16 23 0 3 47 40 35
2017 SC-04 16 18 3 17 45 0 0 34 63 24
2017 SC-05 12 12 13 36 28 0 0 24 63 12
2014 SC 13 23 21 25 16 2 0 36 42 327
2014 SC-02 22 24 6 28 18 3 0 47 47 41
2014 SC-03 9 21 24 29 15 1 0 31 45 140
2014 SC-04 6 20 28 28 16 1 0 27 44 42
2014 SC-05 14 24 21 14 26 0 0 38 40 17
2011 SC 12 25 17 19 24 3 0 38 44 627
2011 SC-02 11 33 13 20 21 2 0 45 42 135
2011 SC-03 11 22 24 15 24 5 0 35 40 242
2011 SC-04 7 10 13 29 39 2 0 17 70 57
2011 SC-05 13 33 11 18 25 0 0 46 43 46
2008 SC 12 30 21 19 11 6 1 45 32 437
2008 SC-02 17 34 20 14 7 7 1 56 22 93
2008 SC-03 10 31 23 18 12 5 1 44 32 187
2008 SC-04 12 26 19 29 15 0 0 38 44 48
2008 SC-05 16 21 15 27 12 9 0 41 43 34
2008 SC-06 36 21 21 0 11 11 0 64 12 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 23 14 13 11 10 17 11 52 29 223
2019 SC-02 31 10 15 5 5 28 5 62 15 39
2019 SC-03 21 13 13 11 10 14 18 51 30 104
2019 SC-04 23 13 16 16 19 6 7 41 40 31
2019 SC-05 20 7 33 20 6 13 0 31 31 15
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 19 35 24 13 6 3 0 56 19 227
2019 SC-02 31 36 18 10 5 0 0 67 15 39
2019 SC-03 16 33 30 12 5 3 1 51 18 106
2019 SC-04 13 34 22 18 9 3 0 49 29 32
2019 SC-05 0 27 20 33 14 7 0 29 50 15
2018 SC 12 37 27 14 7 2 0 50 22 406
2018 SC-01 27 18 27 9 0 18 0 56 11 11
2018 SC-02 19 30 35 14 2 0 0 49 16 63
2018 SC-03 12 38 25 17 6 1 0 51 23 216
2018 SC-04 8 34 37 5 13 3 0 43 19 35
2018 SC-05 3 51 13 5 25 3 0 55 32 36
2017 SC 20 32 21 15 10 0 2 53 26 89
2017 SC-02 36 27 9 9 19 0 0 63 28 12
2017 SC-03 19 29 29 13 6 0 3 50 20 35
2017 SC-04 2 53 14 19 9 2 2 56 29 24
2017 SC-05 24 24 1 36 16 0 0 47 51 12
2014 SC 15 38 22 14 9 1 1 54 24 334
2014 SC-02 25 40 20 11 3 1 0 66 14 42
2014 SC-03 8 38 26 16 10 1 0 48 26 143
2014 SC-04 21 36 18 22 3 0 0 57 25 42
2014 SC-05 21 51 7 0 20 0 0 73 20 17
2011 SC 13 33 26 14 11 2 0 48 26 629
2011 SC-02 9 37 33 9 10 2 0 47 20 135
2011 SC-03 12 35 26 14 11 2 0 49 25 244
2011 SC-04 15 14 15 28 25 2 0 31 54 57
2011 SC-05 4 47 22 10 13 2 2 54 24 46

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 11 29 23 24 9 3 0 42 34 228
2019 SC-02 20 30 15 30 3 3 0 51 33 40
2019 SC-03 5 30 31 24 8 3 0 36 32 106
2019 SC-04 6 25 16 31 18 3 0 32 51 32
2019 SC-05 0 27 20 20 27 6 0 29 50 15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 SC 23 36 14 11 12 2 2 62 23 228
2019 SC-02 38 28 8 13 13 3 0 67 26 40
2019 SC-03 18 41 19 11 8 1 3 61 20 106
2019 SC-04 22 32 12 3 28 3 0 55 32 32
2019 SC-05 7 33 27 13 14 6 0 43 29 15
2018 SC 22 42 14 11 7 3 0 67 18 404
2018 SC-01 45 27 18 0 9 0 0 73 9 11
2018 SC-02 32 40 10 13 3 2 2 74 16 63
2018 SC-03 19 45 14 13 5 4 0 66 19 215
2018 SC-04 20 43 8 7 22 0 0 63 29 35
2018 SC-05 29 36 22 3 10 0 0 65 13 35
2017 SC 33 32 10 7 14 2 2 67 22 89
2017 SC-02 45 36 0 0 19 0 0 81 19 12
2017 SC-03 32 33 6 6 16 3 3 69 24 35
2017 SC-04 19 50 4 2 24 0 2 70 26 24
2017 SC-05 36 12 25 28 0 0 0 47 28 12
2014 SC 26 34 15 11 9 4 2 64 21 332
2014 SC-02 23 29 14 8 11 8 5 61 22 42
2014 SC-03 21 36 15 13 9 5 1 60 24 142
2014 SC-04 24 31 20 19 6 0 0 55 25 42
2014 SC-05 53 30 7 7 3 0 0 83 10 17
2011 SC 27 38 13 9 7 5 1 69 17 626
2011 SC-02 26 50 8 5 7 4 0 79 12 133
2011 SC-03 28 33 14 11 7 5 2 65 20 243
2011 SC-04 27 27 13 17 11 5 0 57 29 57
2011 SC-05 19 43 18 2 6 9 2 70 10 46
2008 SC 24 38 16 10 6 6 1 66 17 443
2008 SC-02 22 40 19 7 3 8 2 69 10 95
2008 SC-03 24 38 15 9 6 7 2 67 17 191
2008 SC-04 15 49 12 17 7 0 0 64 24 49
2008 SC-05 41 28 15 3 6 6