2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 31 40 4 20 5 0 0 71 25 96
2019 RO-03 26 36 7 28 3 0 0 62 31 58
2019 RO-04 32 42 0 16 11 0 0 74 26 19
2017 RO 28 42 4 14 11 0 0 71 25 117
2017 RO-03 33 40 4 14 9 0 0 73 23 78
2017 RO-04 23 36 5 14 23 0 0 59 37 22
2017 RO-05 18 59 0 14 9 0 0 77 23 12
2014 RO 13 39 10 27 11 0 0 52 38 128
2014 RO-03 15 35 10 28 12 0 0 50 39 71
2014 RO-04 0 41 6 34 19 0 0 41 53 32
2014 RO-05 16 56 16 11 0 0 0 73 11 19
2011 RO 28 43 5 14 9 0 0 72 23 698
2011 RO-02 29 58 2 9 2 0 0 88 11 65
2011 RO-03 25 37 5 21 12 0 0 62 33 209
2011 RO-04 26 39 8 14 12 0 0 66 26 153
2011 RO-05 34 51 1 9 4 0 0 86 13 72
2011 RO-06 10 73 0 8 10 0 0 83 17 12
2008 RO 40 45 4 8 4 0 0 84 11 1094
2008 RO-02 43 44 4 5 3 0 1 88 8 79
2008 RO-03 34 48 4 9 5 0 0 82 14 259
2008 RO-04 37 43 5 10 5 0 0 81 15 325
2008 RO-05 43 43 6 6 2 0 0 85 8 45

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 62 18 6 7 4 0 2 82 12 95
2019 RO-03 58 18 7 9 5 0 4 78 15 57
2019 RO-04 63 21 5 5 5 0 0 84 11 19
2017 RO 71 17 3 3 3 0 1 90 7 117
2017 RO-03 69 18 5 1 5 0 1 88 7 78
2017 RO-04 78 13 0 9 0 0 0 91 9 22
2017 RO-05 77 14 0 9 0 0 0 91 9 12
2014 RO 50 22 13 6 6 0 3 74 12 128
2014 RO-03 46 25 13 6 9 0 1 72 15 71
2014 RO-04 59 16 16 3 3 0 3 77 7 32
2014 RO-05 52 22 5 10 0 0 11 83 11 19
2011 RO 67 16 5 4 5 0 3 86 9 698
2011 RO-02 63 21 5 3 5 2 1 87 8 65
2011 RO-03 63 16 8 4 7 0 4 81 11 209
2011 RO-04 63 18 4 5 5 0 5 85 11 153
2011 RO-05 71 17 4 3 3 0 2 90 6 72
2011 RO-06 67 8 0 10 0 0 15 89 11 12
2008 RO 69 15 5 4 4 0 1 86 9 1093
2008 RO-02 66 18 5 8 4 0 0 84 11 79
2008 RO-03 72 12 7 3 5 0 1 85 8 258
2008 RO-04 70 16 4 3 4 0 2 88 8 325
2008 RO-05 58 28 3 6 3 0 2 88 9 45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 41 28 5 13 14 0 0 69 26 96
2019 RO-03 40 22 7 17 14 0 0 62 31 58
2019 RO-04 26 47 5 0 21 0 0 74 21 19
2017 RO 34 36 6 13 12 0 0 70 25 117
2017 RO-03 37 36 4 10 13 0 0 73 23 78
2017 RO-04 9 36 14 23 18 0 0 45 41 22
2017 RO-05 54 36 5 6 0 0 0 90 6 12
2014 RO 18 42 8 22 11 0 0 60 33 127
2014 RO-03 12 36 12 25 14 0 0 48 40 71
2014 RO-04 25 37 0 28 9 0 0 62 38 32
2014 RO-05 23 74 0 3 0 0 0 97 3 18
2011 RO 43 34 7 8 7 0 0 77 16 697
2011 RO-02 55 31 6 8 0 0 0 86 8 64
2011 RO-03 34 27 12 13 13 0 0 62 26 210
2011 RO-04 38 41 6 6 8 0 0 80 14 153
2011 RO-05 50 30 8 7 5 0 0 80 12 72
2011 RO-06 40 42 0 8 10 0 0 83 17 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 26 37 11 18 9 0 0 63 27 94
2019 RO-03 25 33 12 19 11 0 0 58 30 57
2019 RO-04 16 37 16 21 11 0 0 53 32 19
2018 RO 23 40 6 21 9 0 0 64 30 125
2018 RO-03 26 34 5 23 12 0 0 60 35 82
2018 RO-04 0 61 9 26 4 0 0 61 30 23
2018 RO-05 40 40 13 7 0 0 0 80 7 15
2017 RO 19 38 13 17 12 0 0 57 30 116
2017 RO-03 22 39 9 17 13 0 0 61 30 77
2017 RO-04 18 17 23 23 18 0 0 36 41 22
2017 RO-05 9 68 14 9 0 0 0 77 9 12
2014 RO 8 44 13 19 17 0 0 51 36 128
2014 RO-03 9 33 13 22 23 0 0 43 45 71
2014 RO-04 6 51 9 18 16 0 0 57 34 32
2014 RO-05 0 73 16 11 0 0 0 73 11 19
2011 RO 24 34 18 14 7 0 2 60 22 699
2011 RO-02 33 35 15 9 2 0 6 72 12 65
2011 RO-03 17 35 17 18 10 1 2 54 29 210
2011 RO-04 18 35 19 21 7 0 1 54 28 153
2011 RO-05 32 40 13 11 4 0 0 72 15 72
2011 RO-06 35 25 15 25 0 0 0 60 25 12
2008 RO 24 41 17 10 5 0 3 67 16 1095
2008 RO-02 24 48 15 9 1 1 1 74 10 79
2008 RO-03 22 43 11 12 12 0 1 65 24 259
2008 RO-04 21 40 18 13 5 0 3 63 19 325
2008 RO-05 37 45 6 6 0 0 6 87 6 45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 40 31 10 9 9 0 0 71 19 96
2019 RO-03 34 24 12 14 16 0 0 59 29 58
2019 RO-04 21 58 16 5 0 0 0 79 5 19
2017 RO 33 33 12 13 9 0 0 66 22 117
2017 RO-03 32 30 14 15 9 0 0 61 24 78
2017 RO-04 28 40 9 9 14 0 0 68 23 22
2017 RO-05 45 37 9 9 0 0 0 82 9 12
2014 RO 25 37 12 14 11 0 0 62 26 128
2014 RO-03 14 33 17 20 16 0 0 47 36 71
2014 RO-04 28 46 3 13 9 0 0 75 22 32
2014 RO-05 52 43 5 0 0 0 0 95 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 31 20 14 15 18 1 1 52 34 94
2019 RO-03 25 14 12 16 30 2 2 40 47 57
2019 RO-04 44 17 22 17 0 0 0 61 17 18
2018 RO 19 25 17 18 20 0 1 44 38 124
2018 RO-03 16 25 20 16 22 0 1 41 39 81
2018 RO-04 13 25 13 25 25 0 0 38 50 24
2018 RO-05 40 27 13 13 7 0 0 67 20 15
2017 RO 24 25 19 13 20 0 0 48 33 117
2017 RO-03 20 21 19 17 23 0 0 41 40 78
2017 RO-04 18 31 23 9 18 0 0 49 28 22
2017 RO-05 50 27 14 0 9 0 0 77 9 12
2014 RO 16 27 20 13 22 0 1 44 36 128
2014 RO-03 14 22 17 16 30 0 1 36 47 71
2014 RO-04 16 35 16 15 19 0 0 51 34 32
2014 RO-05 16 41 32 5 5 0 0 57 11 19
2011 RO 29 34 16 11 9 0 1 64 20 698
2011 RO-02 37 32 19 11 0 0 2 70 11 65
2011 RO-03 24 32 16 14 14 0 0 56 28 210
2011 RO-04 25 36 16 12 11 0 1 61 23 153
2011 RO-05 29 48 10 9 4 0 0 78 13 72
2011 RO-06 33 25 33 10 0 0 0 58 10 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 41 38 7 8 5 0 0 79 14 95
2019 RO-03 40 39 5 9 7 0 0 79 16 57
2019 RO-04 42 32 16 11 0 0 0 74 11 19
2018 RO 34 37 12 10 6 0 0 72 16 125
2018 RO-03 35 40 9 7 9 0 0 76 16 82
2018 RO-04 26 26 26 17 4 0 0 52 22 23
2018 RO-05 47 33 13 7 0 0 0 80 7 15
2017 RO 28 48 12 10 3 0 0 76 12 117
2017 RO-03 33 43 12 9 3 0 0 77 12 78
2017 RO-04 14 59 9 14 5 0 0 72 18 22
2017 RO-05 18 64 9 9 0 0 0 82 9 12
2014 RO 24 49 13 5 10 0 0 72 15 128
2014 RO-03 24 42 16 9 10 0 0 65 19 71
2014 RO-04 28 54 3 0 15 0 0 82 15 32
2014 RO-05 16 63 16 0 5 0 0 79 5 19
2011 RO 41 39 9 6 4 0 0 81 10 699
2011 RO-02 45 31 16 8 2 0 0 75 9 65
2011 RO-03 40 43 6 7 4 0 0 83 10 210
2011 RO-04 37 41 9 6 7 0 0 78 13 153
2011 RO-05 44 44 5 5 1 0 0 88 6 72
2011 RO-06 48 25 27 0 0 0 0 73 0 12
2008 RO 44 42 8 4 2 0 0 86 6 1089
2008 RO-02 47 37 11 5 0 0 0 84 5 79
2008 RO-03 36 48 9 3 3 0 0 84 6 257
2008 RO-04 44 41 8 5 2 0 0 85 7 323
2008 RO-05 37 44 12 6 0 0 0 81 6 45

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 15 28 19 22 17 0 0 43 39 96
2019 RO-03 16 28 16 17 24 0 0 43 41 58
2019 RO-04 5 26 26 37 5 0 0 32 42 19
2018 RO 15 24 19 24 18 0 0 38 42 126
2018 RO-03 13 23 21 23 20 0 0 37 43 82
2018 RO-04 8 17 13 33 29 0 0 25 63 24
2018 RO-05 33 27 20 20 0 0 0 60 20 15
2017 RO 13 22 27 17 20 0 0 35 38 116
2017 RO-03 16 22 23 20 20 0 0 38 39 77
2017 RO-04 9 13 23 23 32 0 0 22 55 22
2017 RO-05 9 36 41 0 9 5 0 47 9 12
2014 RO 11 26 13 21 29 0 0 37 49 128
2014 RO-03 4 19 18 22 37 0 0 23 59 71
2014 RO-04 16 35 3 22 24 0 0 51 46 32
2014 RO-05 27 35 5 21 11 0 0 63 32 19
2011 RO 16 36 16 16 15 0 0 53 32 699
2011 RO-02 16 47 19 15 3 0 0 63 18 65
2011 RO-03 15 34 13 16 22 0 0 49 38 210
2011 RO-04 12 31 17 24 16 0 0 44 40 153
2011 RO-05 20 42 21 13 5 0 0 62 18 72
2011 RO-06 15 50 8 19 8 0 0 65 27 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 41 11 15 4 0 0 71 19 95
2019 RO-03 34 28 14 17 7 0 0 62 24 58
2019 RO-04 26 53 5 16 0 0 0 79 16 19
2018 RO 26 47 11 13 3 0 0 73 16 125
2018 RO-03 24 43 16 12 5 0 0 67 17 82
2018 RO-04 26 57 0 17 0 0 0 83 17 23
2018 RO-05 33 53 0 13 0 0 0 87 13 15
2017 RO 26 40 14 14 6 0 0 66 20 117
2017 RO-03 28 42 10 14 5 0 0 70 19 78
2017 RO-04 32 17 23 14 14 0 0 49 28 22
2017 RO-05 9 59 14 18 0 0 0 68 18 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 45 35 7 6 5 1 0 81 12 96
2019 RO-03 47 24 10 10 7 2 0 72 18 58
2019 RO-04 42 53 5 0 0 0 0 95 0 19
2018 RO 40 40 11 5 3 1 0 81 8 126
2018 RO-03 38 38 13 5 5 1 0 77 10 82
2018 RO-04 42 42 13 4 0 0 0 83 4 24
2018 RO-05 53 40 0 7 0 0 0 93 7 15
2017 RO 33 46 14 3 3 0 0 79 7 117
2017 RO-03 39 40 14 4 4 0 0 78 8 78
2017 RO-04 28 49 14 5 5 0 0 77 9 22
2017 RO-05 23 77 0 0 0 0 0 100 0 12
2014 RO 27 33 17 13 8 2 1 62 21 128
2014 RO-03 22 27 22 17 9 1 1 51 27 71
2014 RO-04 32 38 6 13 8 3 0 72 22 32
2014 RO-05 41 37 16 0 5 0 0 78 5 19
2011 RO 35 39 11 8 6 1 0 74 14 699
2011 RO-02 34 35 14 12 3 2 0 70 16 65
2011 RO-03 32 36 17 8 7 0 0 68 15 210
2011 RO-04 35 41 7 11 5 1 0 77 16 153
2011 RO-05 36 49 6 4 4 1 0 86 8 72
2011 RO-06 15 75 0 0 10 0 0 90 10 12
2008 RO 47 38 8 4 2 0 0 86 6 1095
2008 RO-02 52 35 4 4 5 0 0 87 9 79
2008 RO-03 41 40 12 4 3 1 0 81 7 259
2008 RO-04 48 38 8 3 2 0 0 87 5 325
2008 RO-05 54 34 10 2 0 0 0 88 2 45

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 27 22 19 17 16 0 0 49 32 96
2019 RO-03 24 19 17 17 22 0 0 43 40 58
2019 RO-04 21 32 26 21 0 0 0 53 21 19
2018 RO 17 38 10 19 16 0 0 55 35 126
2018 RO-03 17 35 7 23 17 0 0 52 40 82
2018 RO-04 8 38 13 21 21 0 0 46 42 24
2018 RO-05 33 40 20 0 7 0 0 73 7 15
2017 RO 13 36 21 19 12 0 0 48 31 117
2017 RO-03 15 31 18 22 14 0 0 46 36 78
2017 RO-04 5 40 28 14 14 0 0 45 28 22
2017 RO-05 14 59 18 9 0 0 0 73 9 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 57 27 9 2 4 0 0 84 6 96
2019 RO-03 53 29 9 2 7 0 0 83 9 58
2019 RO-04 53 32 16 0 0 0 0 84 0 19
2018 RO 51 37 5 3 4 0 0 88 7 125
2018 RO-03 51 39 1 4 5 0 0 90 9 82
2018 RO-04 46 29 17 4 4 0 0 75 8 24
2018 RO-05 53 40 7 0 0 0 0 93 0 15
2017 RO 54 35 9 1 2 0 0 89 3 115
2017 RO-03 55 33 8 1 3 0 0 88 4 76
2017 RO-04 55 26 18 0 0 0 0 82 0 22
2017 RO-05 45 55 0 0 0 0 0 100 0 12
2014 RO 49 30 14 5 2 0 0 79 7 128
2014 RO-03 45 29 17 4 4 0 0 74 9 71
2014 RO-04 57 22 12 9 0 0 0 79 9 32
2014 RO-05 46 48 5 0 0 0 0 95 0 19
2011 RO 67 26 4 2 1 0 0 93 3 700
2011 RO-02 62 31 6 2 0 0 0 92 2 65
2011 RO-03 61 29 5 4 1 0 0 91 4 210
2011 RO-04 67 26 4 1 1 0 0 93 3 153
2011 RO-05 68 28 1 1 1 0 0 96 3 72
2011 RO-06 58 42 0 0 0 0 0 100 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 24 29 11 18 17 0 1 54 35 96
2019 RO-03 19 19 14 22 24 0 2 39 47 58
2019 RO-04 21 47 16 11 5 0 0 68 16 19
2018 RO 19 30 14 15 22 0 0 49 37 125
2018 RO-03 14 27 14 20 26 0 0 41 46 81
2018 RO-04 13 38 13 13 25 0 0 50 38 24
2018 RO-05 60 27 13 0 0 0 0 87 0 15
2017 RO 18 29 15 19 17 0 1 47 37 116
2017 RO-03 14 28 16 20 21 0 1 43 41 77
2017 RO-04 23 26 9 23 18 0 0 49 41 22
2017 RO-05 32 41 18 9 0 0 0 73 9 12
2014 RO 11 27 9 20 33 0 0 38 53 128
2014 RO-03 8 19 11 22 40 0 0 27 63 71
2014 RO-04 6 32 6 22 34 0 0 38 56 32
2014 RO-05 27 52 0 10 11 0 0 79 21 19
2011 RO 24 33 10 16 15 1 0 58 32 700
2011 RO-02 36 39 11 9 3 2 0 76 13 65
2011 RO-03 21 25 11 18 23 1 1 46 42 210
2011 RO-04 19 35 14 19 13 1 0 54 32 153
2011 RO-05 32 41 7 13 8 0 0 73 21 72
2011 RO-06 17 58 25 0 0 0 0 75 0 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 27 27 11 18 17 0 0 54 34 96
2019 RO-03 21 21 12 22 24 0 0 41 47 58
2019 RO-04 32 32 11 16 11 0 0 63 26 19
2018 RO 20 29 16 16 18 0 1 49 34 125
2018 RO-03 15 29 17 17 21 0 1 44 38 82
2018 RO-04 13 30 17 17 22 0 0 43 39 23
2018 RO-05 47 27 13 13 0 0 0 73 13 15
2017 RO 20 26 22 18 12 0 1 47 30 116
2017 RO-03 14 27 22 20 16 0 1 42 36 77
2017 RO-04 32 22 23 14 9 0 0 54 23 22
2017 RO-05 36 36 6 23 0 0 0 72 23 12
2014 RO 18 25 15 18 25 0 0 43 43 128
2014 RO-03 9 20 19 18 33 0 0 30 51 71
2014 RO-04 16 28 13 22 21 0 0 44 43 32
2014 RO-05 41 38 0 16 5 0 0 79 21 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 32 32 12 9 16 0 0 63 25 95
2019 RO-03 29 29 9 10 22 0 0 59 33 58
2019 RO-04 22 39 22 17 0 0 0 61 17 18
2018 RO 22 34 18 12 13 0 1 56 25 126
2018 RO-03 17 34 20 15 13 0 1 52 28 82
2018 RO-04 17 33 21 8 21 0 0 50 29 24
2018 RO-05 47 33 13 7 0 0 0 80 7 15
2017 RO 23 33 21 12 10 0 1 57 22 116
2017 RO-03 25 26 26 12 10 0 1 51 22 77
2017 RO-04 14 49 9 14 14 0 0 63 28 22
2017 RO-05 36 41 9 14 0 0 0 77 14 12
2014 RO 15 33 23 12 17 0 0 47 29 128
2014 RO-03 12 33 21 15 19 0 0 45 34 71
2014 RO-04 16 28 19 13 24 0 0 44 37 32
2014 RO-05 19 38 37 5 0 0 0 57 5 19
2011 RO 26 37 15 12 7 1 2 65 20 695
2011 RO-02 34 40 14 5 2 2 3 78 7 64
2011 RO-03 25 33 16 16 9 1 1 59 25 210
2011 RO-04 19 38 19 14 10 1 1 57 24 153
2011 RO-05 34 44 16 5 1 0 0 78 6 71
2011 RO-06 35 42 15 8 0 0 0 77 8 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 49 29 9 8 4 0 0 78 13 96
2019 RO-03 43 31 10 9 7 0 0 74 16 58
2019 RO-04 47 37 5 11 0 0 0 84 11 19
2018 RO 41 36 8 10 5 1 0 77 15 126
2018 RO-03 43 34 6 11 6 0 0 77 17 82
2018 RO-04 25 38 17 13 4 4 0 65 17 24
2018 RO-05 53 40 7 0 0 0 0 93 0 15
2017 RO 40 34 16 5 5 0 0 74 10 116
2017 RO-03 44 27 17 7 5 0 0 71 12 77
2017 RO-04 28 49 9 5 9 0 0 77 14 22
2017 RO-05 36 50 14 0 0 0 0 86 0 12
2014 RO 32 39 14 10 5 1 0 72 14 128
2014 RO-03 22 44 15 12 6 1 0 67 18 71
2014 RO-04 51 28 6 9 5 0 0 79 15 32
2014 RO-05 33 41 21 5 0 0 0 74 5 19
2011 RO 45 42 6 6 2 0 0 87 8 699
2011 RO-02 54 34 6 5 2 0 0 88 6 65
2011 RO-03 45 42 4 8 0 0 0 87 9 210
2011 RO-04 34 47 8 7 2 0 0 82 10 153
2011 RO-05 47 47 3 2 1 0 0 94 4 72
2011 RO-06 58 42 0 0 0 0 0 100 0 12
2008 RO 51 37 7 3 2 0 0 88 5 1095
2008 RO-02 57 29 10 4 0 0 0 86 4 79
2008 RO-03 46 40 7 4 3 0 0 86 8 259
2008 RO-04 51 37 7 3 2 0 0 88 5 325
2008 RO-05 42 46 7 5 0 0 0 88 5 45

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 49 21 8 3 5 0 13 81 10 95
2019 RO-03 57 14 3 3 3 0 19 87 9 58
2019 RO-04 26 42 16 5 5 0 5 72 11 19
2018 RO 55 18 11 3 1 0 12 83 5 126
2018 RO-03 65 12 6 1 0 0 16 91 1 82
2018 RO-04 38 29 21 4 0 0 8 73 5 24
2018 RO-05 33 33 20 13 0 0 0 67 13 15
2017 RO 53 22 8 4 2 0 11 84 7 117
2017 RO-03 63 19 5 0 0 0 13 94 0 78
2017 RO-04 37 28 13 9 5 0 9 71 15 22
2017 RO-05 27 18 19 27 0 0 9 49 29 12
2014 RO 42 27 15 1 1 1 14 81 2 128
2014 RO-03 55 16 7 0 0 1 20 91 0 71
2014 RO-04 37 28 25 0 3 0 6 70 3 32
2014 RO-05 10 54 25 5 0 0 5 68 6 19
2011 RO 25 34 17 11 8 0 4 62 20 699
2011 RO-02 20 42 20 10 6 0 2 63 17 65
2011 RO-03 44 26 14 6 3 0 7 75 10 210
2011 RO-04 15 44 16 15 9 0 1 60 24 152
2011 RO-05 20 34 20 14 9 0 3 55 24 72
2011 RO-06 8 58 17 0 17 0 0 65 17 12
2008 RO 19 31 23 15 9 0 3 52 24 1094
2008 RO-02 17 41 22 14 4 1 1 59 18 78
2008 RO-03 34 27 21 8 4 0 6 65 12 259
2008 RO-04 16 32 25 16 8 0 3 49 25 325
2008 RO-05 6 53 21 11 8 0 0 59 20 45

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 16 21 34 18 9 0 2 28 38 95
2019 RO-03 19 19 32 16 11 0 4 27 40 57
2019 RO-04 11 32 26 16 16 0 0 32 42 19
2018 RO 11 23 32 15 18 1 2 33 34 125
2018 RO-03 7 23 27 16 22 1 2 40 32 81
2018 RO-04 13 17 50 13 8 0 0 21 29 24
2018 RO-05 13 33 33 13 7 0 0 20 47 15
2017 RO 15 11 27 22 16 2 7 42 29 117
2017 RO-03 14 9 26 26 18 3 5 47 25 78
2017 RO-04 23 8 23 18 18 0 9 40 34 22
2017 RO-05 0 36 27 14 9 0 14 27 42 12
2014 RO 10 31 30 19 7 1 2 26 42 127
2014 RO-03 4 24 32 24 11 1 3 36 30 71
2014 RO-04 25 30 25 16 3 0 0 19 56 32
2014 RO-05 0 57 32 11 0 0 0 11 57 19
2011 RO 20 29 28 15 5 1 3 21 50 696
2011 RO-02 11 31 34 15 6 0 3 22 43 65
2011 RO-03 18 23 26 17 10 1 6 28 43 210
2011 RO-04 23 34 24 15 2 0 2 18 58 151
2011 RO-05 15 30 35 17 3 0 0 20 45 72
2011 RO-06 19 40 33 8 0 0 0 8 60 12
2008 RO 7 24 36 22 8 0 3 31 32 1092
2008 RO-02 6 23 35 23 11 0 1 35 29 79
2008 RO-03 4 24 35 21 11 0 5 33 30 259
2008 RO-04 6 28 35 23 7 0 1 31 34 325
2008 RO-05 10 25 32 25 7 0 0 33 35 44

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 16 30 24 17 12 1 0 29 46 94
2019 RO-03 14 32 20 18 14 2 0 33 47 56
2019 RO-04 21 26 37 11 5 0 0 16 47 19
2018 RO 21 19 29 15 12 2 2 28 42 125
2018 RO-03 20 19 30 14 14 2 2 29 40 81
2018 RO-04 21 25 29 21 4 0 0 25 46 24
2018 RO-05 20 20 33 20 7 0 0 27 40 15
2017 RO 17 23 27 12 15 3 2 28 43 117
2017 RO-03 18 21 24 14 20 1 1 35 40 78
2017 RO-04 23 18 32 9 5 8 5 16 47 22
2017 RO-05 0 36 41 9 0 9 5 10 42 12
2014 RO 26 37 24 8 2 2 1 11 65 127
2014 RO-03 26 28 28 9 4 3 1 14 56 71
2014 RO-04 40 38 16 6 0 0 0 6 78 32
2014 RO-05 3 70 16 11 0 0 0 11 73 19
2011 RO 23 27 27 12 6 2 2 19 53 698
2011 RO-02 23 29 20 7 8 9 3 17 60 65
2011 RO-03 19 26 27 14 9 3 3 24 47 210
2011 RO-04 28 26 30 11 4 0 1 16 54 152
2011 RO-05 14 28 38 13 7 0 0 20 42 72
2011 RO-06 8 42 35 8 0 0 8 8 54 12
2008 RO 9 17 29 28 12 2 3 42 28 1093
2008 RO-02 5 15 14 32 24 4 6 62 23 79
2008 RO-03 11 17 30 27 11 0 3 40 29 259
2008 RO-04 8 19 32 26 12 2 1 39 27 325
2008 RO-05 6 17 33 27 16 2 0 44 23 44

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 12 22 21 17 16 6 6 37 39 95
2019 RO-03 9 18 25 11 23 9 7 40 31 57
2019 RO-04 11 37 16 16 11 5 5 29 53 19
2018 RO 15 14 26 17 13 4 11 36 34 124
2018 RO-03 13 14 23 15 16 6 14 39 33 80
2018 RO-04 8 17 42 25 4 0 4 30 26 24
2018 RO-05 27 13 27 20 7 0 7 29 43 15
2017 RO 6 12 27 17 15 2 20 41 24 117
2017 RO-03 8 6 27 15 20 1 22 47 18 78
2017 RO-04 5 18 18 23 5 8 23 40 33 22
2017 RO-05 0 32 41 18 0 0 9 20 35 12
2014 RO 25 27 20 13 6 1 7 21 57 128
2014 RO-03 19 30 18 14 8 1 10 25 55 71
2014 RO-04 30 22 22 16 6 0 3 23 54 32
2014 RO-05 41 21 22 11 0 0 5 12 65 19
2011 RO 22 25 25 14 7 2 6 23 50 695
2011 RO-02 17 17 30 15 9 3 9 28 39 65
2011 RO-03 16 18 23 18 10 4 11 33 40 209
2011 RO-04 21 31 25 13 5 0 5 19 55 152
2011 RO-05 20 28 31 17 3 0 1 20 48 70
2011 RO-06 27 25 23 8 0 10 8 9 63 12
2008 RO 15 24 30 17 9 2 4 27 41 1093
2008 RO-02 13 24 27 16 13 3 5 32 40 79
2008 RO-03 13 18 32 17 10 3 8 30 35 259
2008 RO-04 17 25 30 17 9 1 1 27 43 325
2008 RO-05 10 23 26 27 13 0 2 40 33 45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 5 4 19 26 23 1 21 64 12 95
2019 RO-03 2 5 11 21 32 0 30 75 10 57
2019 RO-04 11 0 32 32 11 5 11 50 13 19
2018 RO 5 6 12 35 23 1 18 71 13 124
2018 RO-03 3 5 8 30 29 1 25 80 10 80
2018 RO-04 4 4 25 50 8 0 8 64 9 24
2018 RO-05 7 13 20 47 13 0 0 60 20 15
2017 RO 4 6 18 20 25 3 23 62 14 117
2017 RO-03 5 3 13 19 31 1 28 71 11 78
2017 RO-04 5 9 17 23 18 5 23 57 19 22
2017 RO-05 0 18 36 23 14 9 0 41 20 12
2014 RO 10 10 27 25 12 2 14 44 24 125
2014 RO-03 10 9 14 26 18 4 19 57 24 71
2014 RO-04 15 7 33 29 7 0 10 40 24 31
2014 RO-05 3 22 48 22 0 0 5 23 26 19
2011 RO 8 12 31 28 11 2 9 43 23 696
2011 RO-02 6 11 26 30 20 3 4 54 18 65
2011 RO-03 6 9 22 29 13 3 17 53 19 209
2011 RO-04 9 14 35 27 9 1 6 39 24 152
2011 RO-05 5 25 37 30 3 0 0 32 31 72
2011 RO-06 0 10 50 17 8 0 15 30 11 12
2008 RO 4 14 34 30 12 0 6 44 20 1090
2008 RO-02 1 16 32 24 25 0 1 50 18 79
2008 RO-03 2 10 29 28 17 0 14 52 14 258
2008 RO-04 6 16 37 31 8 0 2 40 22 322
2008 RO-05 7 21 35 18 17 0 2 36 28 44

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 32 18 22 9 18 0 1 28 50 95
2019 RO-03 35 12 21 9 23 0 0 32 47 57
2019 RO-04 32 42 16 5 5 0 0 11 74 19
2018 RO 24 24 21 19 9 2 2 29 50 125
2018 RO-03 25 22 19 20 11 1 2 32 49 81
2018 RO-04 21 33 33 8 4 0 0 13 54 24
2018 RO-05 13 27 20 33 0 7 0 36 43 15
2017 RO 28 17 20 16 11 2 6 29 49 116
2017 RO-03 26 13 21 19 14 1 6 36 42 78
2017 RO-04 43 19 18 10 5 0 5 15 66 21
2017 RO-05 0 45 23 9 9 9 5 21 52 12
2014 RO 32 29 19 15 4 1 1 19 61 127
2014 RO-03 29 23 22 16 8 1 1 25 53 71
2014 RO-04 43 28 13 16 0 0 0 16 72 32
2014 RO-05 25 43 22 11 0 0 0 11 67 19
2011 RO 26 20 26 16 7 1 4 24 49 697
2011 RO-02 12 25 29 17 6 4 6 26 41 65
2011 RO-03 25 17 22 19 9 1 6 31 46 210
2011 RO-04 31 26 26 12 3 1 1 15 59 152
2011 RO-05 20 23 36 18 3 0 0 21 43 72
2011 RO-06 17 15 35 17 0 0 15 20 39 12
2008 RO 13 25 29 19 10 1 3 30 40 1089
2008 RO-02 9 14 16 28 23 5 5 56 25 79
2008 RO-03 12 24 30 18 12 0 4 31 37 256
2008 RO-04 15 28 29 19 6 0 2 26 44 323
2008 RO-05 9 19 45 13 12 2 0 25 29 45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 24 20 15 7 3 1 23 56 95
2019 RO-03 26 23 16 18 12 5 0 31 52 57
2019 RO-04 42 32 26 0 0 0 0 0 74 19
2018 RO 26 24 28 14 5 2 2 20 51 126
2018 RO-03 28 24 22 15 7 2 1 23 54 82
2018 RO-04 21 29 33 13 0 0 4 13 52 24
2018 RO-05 20 20 47 13 0 0 0 13 40 15
2017 RO 19 23 27 13 11 3 5 26 45 117
2017 RO-03 19 22 26 14 13 3 4 29 44 78
2017 RO-04 18 23 28 9 9 4 9 21 47 22
2017 RO-05 18 27 14 18 9 9 5 31 52 12
2014 RO 11 17 32 23 13 2 2 38 29 127
2014 RO-03 13 13 29 22 17 4 3 41 28 71
2014 RO-04 8 19 32 25 16 0 0 41 27 32
2014 RO-05 8 26 38 22 0 0 5 23 37 19
2011 RO 6 12 23 30 19 3 6 54 20 696
2011 RO-02 5 12 24 20 23 7 8 52 20 65
2011 RO-03 7 10 19 28 26 2 8 60 19 210
2011 RO-04 7 10 34 28 17 1 3 47 18 152
2011 RO-05 1 17 24 41 14 1 2 57 19 72
2011 RO-06 0 0 35 40 0 0 25 54 0 12
2008 RO 5 11 24 32 21 2 5 57 17 1087
2008 RO-02 5 4 18 33 27 8 6 69 10 79
2008 RO-03 5 12 25 28 23 3 5 55 18 258
2008 RO-04 5 8 25 32 25 0 4 60 14 323
2008 RO-05 2 25 20 39 13 0 0 52 27 44

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 12 20 32 16 13 2 5 31 34 94
2019 RO-03 12 16 25 19 18 4 7 41 31 57
2019 RO-04 6 33 39 6 11 0 6 18 41 18
2018 RO 16 14 28 18 14 2 8 35 33 125
2018 RO-03 16 11 25 21 15 1 11 41 31 81
2018 RO-04 13 13 38 13 13 8 4 29 29 24
2018 RO-05 7 33 40 13 7 0 0 20 40 15
2017 RO 14 18 26 20 6 3 13 31 38 117
2017 RO-03 13 13 27 23 7 3 14 37 31 78
2017 RO-04 14 23 23 14 5 8 14 24 47 22
2017 RO-05 14 50 9 18 0 0 9 20 71 12
2014 RO 18 27 30 10 6 2 6 18 49 127
2014 RO-03 16 22 28 12 9 4 9 25 43 71
2014 RO-04 24 35 22 13 3 0 3 16 61 32
2014 RO-05 14 37 44 0 0 0 5 0 54 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 22 26 15 9 0 0 23 51 94
2019 RO-03 32 25 21 14 7 0 0 21 57 56
2019 RO-04 21 26 42 5 5 0 0 11 47 19
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 64 10 8 5 3 0 9 82 9 96
2019 RO-03 62 9 10 3 2 0 14 82 6 58
2019 RO-04 63 5 11 5 11 0 5 72 17 19
2017 RO 53 15 15 1 3 1 12 78 5 117
2017 RO-03 52 14 15 0 4 1 13 78 4 78
2017 RO-04 51 13 14 0 5 0 18 77 6 22
2017 RO-05 68 14 9 9 0 0 0 82 9 12
2014 RO 52 10 12 3 6 2 14 74 11 128
2014 RO-03 42 12 12 1 12 3 19 68 17 71
2014 RO-04 68 6 13 3 0 0 9 83 3 32
2014 RO-05 57 16 11 5 0 0 11 83 5 19
2011 RO 64 12 7 3 6 1 8 83 10 696
2011 RO-02 72 14 4 5 2 2 2 89 7 64
2011 RO-03 59 13 5 4 8 1 10 81 13 210
2011 RO-04 61 12 8 4 6 0 9 81 11 153
2011 RO-05 69 9 9 2 5 0 7 83 8 72
2011 RO-06 50 25 0 10 0 0 15 89 11 12
2008 RO 60 12 6 6 6 1 8 79 14 1094
2008 RO-02 63 14 5 5 10 0 3 79 16 79
2008 RO-03 63 9 6 6 6 1 8 80 13 258
2008 RO-04 58 11 5 7 9 1 9 77 18 325
2008 RO-05 59 18 5 5 4 0 9 85 9 45

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 22 22 19 17 16 4 1 46 34 96
2019 RO-03 16 21 14 22 21 7 0 39 46 58
2019 RO-04 11 26 37 11 11 0 5 39 22 19
2018 RO 11 26 24 22 15 1 1 38 37 126
2018 RO-03 9 22 27 24 17 0 1 31 42 82
2018 RO-04 4 33 21 21 21 0 0 38 42 24
2018 RO-05 40 33 20 7 0 0 0 73 7 15
2017 RO 11 21 22 25 18 3 0 33 44 117
2017 RO-03 10 16 23 28 19 3 0 27 49 78
2017 RO-04 5 26 18 23 28 0 0 31 51 22
2017 RO-05 28 27 18 18 0 9 0 61 20 12
2014 RO 10 32 19 17 18 2 1 44 37 128
2014 RO-03 8 20 25 21 20 4 1 30 43 71
2014 RO-04 9 40 6 16 28 0 0 49 44 32
2014 RO-05 22 52 16 10 0 0 0 74 10 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 27 19 11 13 1 0 57 24 96
2019 RO-03 24 26 19 12 17 2 0 51 30 58
2019 RO-04 21 26 32 21 0 0 0 47 21 19
2018 RO 26 35 13 16 10 0 0 61 26 124
2018 RO-03 20 37 14 19 11 0 0 57 30 81
2018 RO-04 35 30 13 9 13 0 0 65 22 23
2018 RO-05 47 33 7 13 0 0 0 80 13 15
2017 RO 23 35 13 15 13 1 0 58 29 117
2017 RO-03 23 27 13 19 17 1 0 51 36 78
2017 RO-04 18 45 14 14 9 0 0 63 23 22
2017 RO-05 37 54 9 0 0 0 0 91 0 12
2014 RO 23 28 17 18 13 1 1 52 31 128
2014 RO-03 17 23 18 22 17 1 1 41 41 71
2014 RO-04 22 38 15 16 9 0 0 60 25 32
2014 RO-05 44 25 16 11 5 0 0 68 16 19

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 38 10 17 6 0 0 67 23 94
2019 RO-03 25 32 16 21 7 0 0 56 28 57
2019 RO-04 26 53 0 16 5 0 0 79 21 19
2018 RO 27 46 11 13 3 0 0 73 16 126
2018 RO-03 26 48 9 15 4 0 0 73 18 82
2018 RO-04 17 46 21 13 4 0 0 63 17 24
2018 RO-05 53 40 7 0 0 0 0 93 0 15
2017 RO 19 44 14 14 9 1 0 63 23 117
2017 RO-03 21 38 14 17 9 1 0 60 26 78
2017 RO-04 9 54 9 14 14 0 0 63 28 22
2017 RO-05 32 50 18 0 0 0 0 82 0 12
2014 RO 17 42 18 18 5 1 0 59 23 128
2014 RO-03 18 30 20 24 7 1 0 48 31 71
2014 RO-04 6 59 13 19 3 0 0 65 22 32
2014 RO-05 27 52 21 0 0 0 0 79 0 19

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 27 32 29 4 5 2 0 61 10 96
2019 RO-03 21 29 34 3 9 3 0 52 13 58
2019 RO-04 32 32 32 5 0 0 0 63 5 19
2018 RO 19 44 20 10 4 3 0 65 14 126
2018 RO-03 15 45 21 11 5 4 0 62 16 82
2018 RO-04 17 50 21 8 4 0 0 67 13 24
2018 RO-05 40 40 13 0 0 7 0 86 0 15
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 28 26 19 3 4 1 18 68 9 95
2019 RO-03 25 11 23 5 7 2 28 50 18 57
2019 RO-04 26 53 16 0 0 0 5 83 0 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 31 35 8 13 13 0 0 67 25 96
2019 RO-03 28 33 10 10 19 0 0 60 29 58
2019 RO-04 37 32 11 16 5 0 0 68 21 19
2018 RO 27 32 21 9 11 0 1 60 20 125
2018 RO-03 22 33 23 6 15 0 1 56 21 82
2018 RO-04 26 30 22 17 4 0 0 57 22 23
2018 RO-05 40 40 7 13 0 0 0 80 13 15
2017 RO 21 30 20 19 9 1 0 52 28 116
2017 RO-03 22 31 17 21 9 0 0 53 30 77
2017 RO-04 18 26 28 18 9 0 0 45 28 22
2017 RO-05 28 27 27 0 9 9 0 61 10 12
2014 RO 20 27 18 21 13 1 0 48 34 128
2014 RO-03 16 22 18 23 20 1 0 38 44 71
2014 RO-04 18 32 19 25 6 0 0 49 32 32
2014 RO-05 33 46 16 5 0 0 0 79 5 19
2011 RO 30 32 14 12 12 1 0 63 24 697
2011 RO-02 54 24 14 5 3 0 0 78 8 64
2011 RO-03 27 30 12 13 15 1 1 59 29 210
2011 RO-04 19 32 16 17 15 1 0 52 32 153
2011 RO-05 33 41 12 11 3 0 0 74 14 71
2011 RO-06 35 50 15 0 0 0 0 85 0 12
2008 RO 26 35 13 14 11 0 1 61 25 1094
2008 RO-02 33 29 18 13 5 1 1 64 18 79
2008 RO-03 25 34 14 15 13 0 0 58 28 259
2008 RO-04 24 36 11 16 13 0 1 60 28 324
2008 RO-05 25 43 15 7 8 0 2 68 16 45

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 32 30 20 8 6 2 1 65 15 96
2019 RO-03 29 24 22 9 10 3 2 56 20 58
2019 RO-04 32 42 16 11 0 0 0 74 11 19
2018 RO 34 27 20 9 8 1 2 62 17 125
2018 RO-03 30 28 22 6 10 1 2 61 16 82
2018 RO-04 22 26 26 17 9 0 0 48 26 23
2018 RO-05 60 20 7 13 0 0 0 80 13 15
2017 RO 24 27 23 16 9 3 0 51 25 117
2017 RO-03 23 25 23 15 9 4 0 51 25 78
2017 RO-04 23 31 23 14 9 0 0 54 23 22
2017 RO-05 37 36 9 9 9 0 0 73 18 12
2014 RO 28 28 24 6 10 2 2 59 16 128
2014 RO-03 26 22 26 9 12 3 3 51 21 71
2014 RO-04 27 32 22 3 13 3 0 61 16 32
2014 RO-05 38 44 16 3 0 0 0 82 3 19
2011 RO 37 27 15 9 10 2 1 65 20 695
2011 RO-02 53 28 12 3 3 0 0 81 6 64
2011 RO-03 33 25 15 9 13 3 2 61 23 210
2011 RO-04 24 32 15 13 14 1 1 57 27 153
2011 RO-05 48 24 12 15 2 0 0 72 16 71
2011 RO-06 25 42 33 0 0 0 0 67 0 12
2008 RO 36 31 11 10 10 1 1 68 21 1095
2008 RO-02 46 32 5 10 5 1 1 79 16 79
2008 RO-03 37 29 11 10 12 2 0 66 23 259
2008 RO-04 34 29 11 13 11 1 1 64 24 325
2008 RO-05 32 39 23 0 4 3 0 73 4 45

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 38 31 13 9 9 0 0 68 19 95
2019 RO-03 39 26 14 11 11 0 0 65 21 57
2019 RO-04 32 26 21 5 16 0 0 58 21 19
2018 RO 31 33 15 11 11 0 1 64 21 125
2018 RO-03 29 34 15 12 9 0 1 64 21 82
2018 RO-04 22 26 17 9 26 0 0 48 35 23
2018 RO-05 47 33 13 7 0 0 0 80 7 15
2017 RO 25 31 18 16 9 1 0 57 25 117
2017 RO-03 27 30 18 15 9 1 0 57 25 78
2017 RO-04 18 36 9 23 14 0 0 54 37 22
2017 RO-05 37 27 27 9 0 0 0 64 9 12
2014 RO 27 33 13 15 11 1 0 60 27 128
2014 RO-03 29 24 14 19 13 1 0 53 32 71
2014 RO-04 18 38 9 19 16 0 0 56 35 32
2014 RO-05 33 52 16 0 0 0 0 84 0 19
2011 RO 31 31 14 12 11 1 0 62 23 696
2011 RO-02 47 28 14 5 6 0 0 75 11 64
2011 RO-03 29 25 18 13 14 1 1 55 27 210
2011 RO-04 19 37 14 15 15 0 0 56 30 153
2011 RO-05 47 28 9 9 6 0 0 75 15 71
2011 RO-06 25 33 23 19 0 0 0 58 19 12
2008 RO 29 34 11 14 11 0 0 64 25 1094
2008 RO-02 33 37 10 15 4 0 1 71 19 79
2008 RO-03 29 31 12 14 13 0 0 61 27 258
2008 RO-04 28 36 10 13 13 0 0 64 26 325
2008 RO-05 30 44 11 6 8 0 0 74 15 45

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 76 11 3 4 1 1 4 91 6 95
2019 RO-03 78 9 3 5 0 2 3 91 5 58
2019 RO-04 67 6 6 6 6 0 11 81 13 18
2017 RO 67 16 8 3 3 1 3 86 5 117
2017 RO-03 69 13 10 4 1 1 1 84 5 78
2017 RO-04 64 22 5 0 5 0 5 90 5 22
2017 RO-05 68 18 0 0 9 0 5 91 9 12
2014 RO 62 6 9 6 3 2 12 79 10 128
2014 RO-03 56 7 6 7 6 3 14 77 16 71
2014 RO-04 68 6 13 3 0 0 9 83 3 32
2014 RO-05 68 5 11 5 0 0 11 83 5 19
2011 RO 68 11 5 3 5 0 8 86 9 697
2011 RO-02 75 13 3 2 3 0 5 92 5 64
2011 RO-03 65 9 7 4 5 1 10 83 10 210
2011 RO-04 64 11 6 4 7 0 9 82 12 153
2011 RO-05 73 8 6 4 1 0 7 88 6 71
2011 RO-06 60 33 0 0 0 0 8 100 0 12
2008 RO 72 8 4 2 5 1 8 88 8 1094
2008 RO-02 77 8 5 1 8 0 1 86 9 79
2008 RO-03 74 9 4 3 3 0 8 89 6 259
2008 RO-04 70 9 2 3 7 1 9 87 11 325
2008 RO-05 78 8 3 5 2 0 5 91 7 45

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 36 16 15 1 5 2 25 71 9 95
2019 RO-03 26 10 16 0 7 3 38 62 12 58
2019 RO-04 39 22 17 6 6 0 11 69 13 18
2017 RO 14 16 12 5 11 3 38 51 28 117
2017 RO-03 10 10 14 5 10 3 47 41 31 78
2017 RO-04 9 26 5 9 18 5 28 53 41 22
2017 RO-05 46 9 18 0 9 9 9 67 11 12
2014 RO 23 19 14 2 9 2 31 63 16 128
2014 RO-03 17 6 13 3 12 3 46 45 29 71
2014 RO-04 24 35 9 0 9 0 22 76 12 32
2014 RO-05 41 43 11 0 0 5 0 88 0 19
2011 RO 41 25 9 5 8 2 9 75 15 698
2011 RO-02 52 31 5 3 3 0 6 88 7 65
2011 RO-03 30 22 10 5 14 2 15 64 23 209
2011 RO-04 34 24 11 6 12 1 11 66 21 153
2011 RO-05 53 28 7 4 1 2 5 87 6 72
2011 RO-06 50 19 15 0 8 8 0 75 8 12

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 36 32 15 5 8 2 1 71 14 96
2019 RO-03 29 34 14 7 12 3 0 66 20 58
2019 RO-04 42 32 16 0 5 0 5 78 6 19
2018 RO 33 35 13 9 9 2 0 69 18 124
2018 RO-03 27 41 11 10 9 2 0 70 19 82
2018 RO-04 30 26 13 13 17 0 0 57 30 23
2018 RO-05 60 20 20 0 0 0 0 80 0 15
2017 RO 26 26 24 8 10 3 2 56 19 117
2017 RO-03 23 25 28 5 13 4 1 51 19 78
2017 RO-04 23 36 14 18 5 0 5 61 24 22
2017 RO-05 50 9 14 9 9 9 0 64 20 12

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 42 22 18 14 5 0 0 64 19 96
2019 RO-03 36 21 19 16 9 0 0 57 24 58
2019 RO-04 47 21 16 16 0 0 0 68 16 19
2018 RO 30 33 18 9 10 0 1 63 19 125
2018 RO-03 28 29 21 10 11 0 1 58 21 82
2018 RO-04 17 35 22 13 13 0 0 52 26 23
2018 RO-05 53 47 0 0 0 0 0 100 0 15
2017 RO 25 28 18 15 12 1 0 54 28 117
2017 RO-03 24 28 17 16 13 1 0 53 30 78
2017 RO-04 23 26 23 14 14 0 0 49 28 22
2017 RO-05 46 27 9 9 9 0 0 73 18 12
2014 RO 28 31 20 6 14 2 0 59 20 128
2014 RO-03 19 28 23 7 20 3 0 48 28 71
2014 RO-04 27 35 19 9 9 0 0 62 19 32
2014 RO-05 54 30 16 0 0 0 0 84 0 19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 21 34 24 3 17 0 0 55 21 29
2019 RO-04 19 25 25 6 25 0 0 44 31 16
2019 RO-05 30 50 20 0 0 0 0 80 0 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 19 24 16 15 17 9 1 48 35 96
2019 RO-03 14 19 16 19 21 10 2 37 45 58
2019 RO-04 11 32 16 11 16 16 0 50 31 19
2018 RO 15 26 19 16 18 7 0 43 37 125
2018 RO-03 10 25 21 15 20 10 0 38 38 81
2018 RO-04 13 21 21 21 21 4 0 35 43 24
2018 RO-05 40 33 7 13 7 0 0 73 20 15
2017 RO 13 16 25 18 16 10 1 33 38 117
2017 RO-03 12 14 23 19 18 13 1 30 43 78
2017 RO-04 14 18 23 18 18 8 0 35 40 22
2017 RO-05 27 18 41 9 0 0 5 47 9 12
2014 RO 12 22 18 18 20 9 1 38 42 128
2014 RO-03 8 19 15 19 29 10 0 30 53 71
2014 RO-04 9 19 19 24 16 9 3 33 46 32
2014 RO-05 38 27 18 11 0 5 0 69 12 19
2011 RO 15 25 20 13 19 7 1 44 34 697
2011 RO-02 14 27 25 12 11 11 0 47 26 65
2011 RO-03 14 22 19 11 23 9 1 41 38 210
2011 RO-04 14 22 23 15 19 6 1 38 37 153
2011 RO-05 19 43 13 13 9 3 0 64 22 71
2011 RO-06 0 50 27 15 0 8 0 54 17 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 21 24 15 18 22 1 0 45 40 96
2019 RO-03 17 19 12 21 29 2 0 37 51 58
2019 RO-04 11 37 16 21 16 0 0 47 37 19
2018 RO 16 22 17 22 22 2 0 39 44 126
2018 RO-03 12 20 17 23 26 2 0 33 50 82
2018 RO-04 13 17 21 25 25 0 0 29 50 24
2018 RO-05 40 33 13 13 0 0 0 73 13 15
2017 RO 13 14 21 27 21 4 0 28 50 117
2017 RO-03 13 12 22 22 26 6 0 26 51 78
2017 RO-04 9 13 28 32 18 0 0 22 51 22
2017 RO-05 27 18 9 41 0 0 5 47 43 12
2014 RO 6 14 18 20 39 2 1 21 61 128
2014 RO-03 1 8 20 19 49 3 0 10 70 71
2014 RO-04 6 16 16 19 37 3 3 24 60 32
2014 RO-05 22 22 16 27 14 0 0 44 41 19
2011 RO 12 23 16 17 30 2 1 36 48 696
2011 RO-02 11 31 9 23 20 3 3 44 47 65
2011 RO-03 13 24 18 13 30 1 0 38 43 208
2011 RO-04 10 19 19 19 33 1 0 29 53 153
2011 RO-05 12 37 10 23 17 0 0 49 40 71
2011 RO-06 8 27 15 35 15 0 0 35 50 12
2008 RO 21 30 16 15 17 2 0 51 32 1093
2008 RO-02 27 27 18 14 11 4 0 55 26 79
2008 RO-03 18 28 17 16 20 1 0 46 36 259
2008 RO-04 20 30 15 18 15 2 0 51 34 325
2008 RO-05 29 37 12 6 13 2 0 68 20 45

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 13 19 17 27 23 2 0 32 51 96
2019 RO-03 10 12 17 28 29 3 0 23 59 58
2019 RO-04 5 16 21 37 21 0 0 21 58 19
2018 RO 12 18 21 22 25 2 0 31 48 126
2018 RO-03 10 13 22 23 28 4 0 24 53 82
2018 RO-04 8 21 13 25 33 0 0 29 58 24
2018 RO-05 27 33 27 13 0 0 0 60 13 15
2017 RO 9 11 24 22 24 9 0 22 52 116
2017 RO-03 9 6 23 19 30 13 0 18 56 78
2017 RO-04 5 24 23 24 24 0 0 29 48 21
2017 RO-05 18 27 18 32 0 0 5 47 34 12
2014 RO 5 10 13 25 42 5 1 15 71 128
2014 RO-03 3 5 16 20 50 6 0 8 75 71
2014 RO-04 3 13 9 19 46 6 3 17 72 32
2014 RO-05 16 16 5 49 14 0 0 33 63 19
2011 RO 6 20 18 24 27 4 0 27 54 698
2011 RO-02 8 34 9 28 17 5 0 43 47 65
2011 RO-03 7 15 19 21 30 7 0 24 55 210
2011 RO-04 4 21 17 25 30 4 0 26 56 153
2011 RO-05 5 27 19 30 16 3 0 33 47 72
2011 RO-06 0 25 8 35 25 0 8 27 65 12
2008 RO 10 31 17 21 16 4 0 43 39 1094
2008 RO-02 13 34 15 22 9 8 0 51 33 79
2008 RO-03 9 27 17 22 20 5 0 38 44 258
2008 RO-04 10 31 15 24 17 3 0 43 42 325
2008 RO-05 10 53 18 5 13 2 0 64 18 45

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 15 22 15 19 29 1 0 37 48 96
2019 RO-03 14 16 16 17 36 2 0 30 54 58
2019 RO-04 5 26 11 32 26 0 0 32 58 19
2018 RO 10 22 18 24 23 2 0 33 49 125
2018 RO-03 9 19 17 26 26 4 0 28 54 81
2018 RO-04 4 17 21 29 29 0 0 21 58 24
2018 RO-05 20 47 13 13 7 0 0 67 20 15
2017 RO 5 22 19 22 26 6 0 29 51 115
2017 RO-03 7 20 20 17 30 8 0 28 51 77
2017 RO-04 5 19 9 39 29 0 0 24 67 21
2017 RO-05 0 36 27 23 9 5 0 38 34 12
2014 RO 3 17 14 21 42 2 2 21 65 128
2014 RO-03 1 17 14 20 43 3 1 19 66 71
2014 RO-04 3 13 16 16 49 0 3 16 67 32
2014 RO-05 11 22 5 26 35 0 0 33 62 19
2011 RO 7 24 17 23 28 2 0 31 52 696
2011 RO-02 11 26 12 31 20 0 0 37 51 65
2011 RO-03 6 21 18 17 33 4 1 29 52 209
2011 RO-04 8 22 20 21 26 3 0 31 48 153
2011 RO-05 5 35 10 29 21 0 0 40 50 72
2011 RO-06 0 33 17 33 17 0 0 33 50 12
2008 RO 12 35 14 20 16 3 0 48 37 1093
2008 RO-02 15 28 20 14 19 4 0 45 34 79
2008 RO-03 13 32 11 22 20 2 0 46 43 258
2008 RO-04 14 37 12 19 15 3 0 52 35 324
2008 RO-05 11 50 15 10 10 4 0 63 21 45

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 41 11 3 5 7 21 11 77 18 96
2019 RO-03 31 10 3 7 10 26 12 67 28 58
2019 RO-04 53 11 0 5 5 11 16 86 14 19
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 22 36 18 13 10 1 0 59 23 96
2019 RO-03 22 29 22 12 12 2 0 53 25 58
2019 RO-04 26 42 5 16 11 0 0 68 26 19
2018 RO 21 39 19 7 13 0 0 60 20 124
2018 RO-03 21 36 21 7 15 0 0 57 22 81
2018 RO-04 22 35 17 9 17 0 0 57 26 23
2018 RO-05 20 60 13 7 0 0 0 80 7 15
2017 RO 15 33 19 17 12 3 1 50 31 116
2017 RO-03 18 30 18 17 12 4 1 51 30 77
2017 RO-04 14 22 23 18 23 0 0 36 41 22
2017 RO-05 0 63 14 18 0 5 0 66 19 12
2014 RO 5 25 23 24 21 2 1 30 46 128
2014 RO-03 4 24 21 22 24 3 1 29 49 71
2014 RO-04 0 25 25 22 24 3 0 26 48 32
2014 RO-05 16 16 26 35 5 0 0 33 41 19
2011 RO 14 31 18 19 16 1 0 46 36 697
2011 RO-02 20 29 18 19 14 0 0 49 33 65
2011 RO-03 16 30 18 18 17 2 0 47 35 210
2011 RO-04 10 31 21 23 14 1 1 41 37 153
2011 RO-05 17 38 17 19 7 2 0 57 26 72
2011 RO-06 0 42 17 33 8 0 0 42 40 12

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 13 19 19 28 22 0 0 31 50 96
2019 RO-03 14 12 16 29 29 0 0 26 59 58
2019 RO-04 11 11 32 32 16 0 0 21 47 19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 26 21 8 9 2 3 59 19 95
2019 RO-03 19 28 26 9 12 3 3 50 22 58
2019 RO-04 44 17 17 6 11 0 6 65 18 18
2018 RO 25 35 18 13 6 3 0 62 19 125
2018 RO-03 18 35 20 15 7 5 0 56 23 82
2018 RO-04 22 35 26 13 4 0 0 57 17 23
2018 RO-05 53 40 0 7 0 0 0 93 7 15
2017 RO 23 41 10 15 4 4 3 69 20 117
2017 RO-03 22 41 12 14 5 5 1 67 21 78
2017 RO-04 14 54 5 14 5 5 5 75 20 22
2017 RO-05 46 18 9 18 0 0 9 71 20 12
2014 RO 30 39 10 7 8 4 3 74 16 128
2014 RO-03 16 39 14 9 12 6 4 61 23 71
2014 RO-04 35 44 3 5 6 3 3 84 12 32
2014 RO-05 63 33 5 0 0 0 0 95 0 19
2011 RO 25 32 15 13 8 5 2 61 22 695
2011 RO-02 14 27 23 16 6 12 2 48 25 65
2011 RO-03 21 31 13 16 11 6 2 57 29 210
2011 RO-04 28 30 17 16 4 4 1 61 21 153
2011 RO-05 45 38 9 4 1 3 0 86 5 72
2011 RO-06 33 52 8 0 0 8 0 92 0 12
2008 RO 25 33 13 13 10 3 2 62 25 1094
2008 RO-02 25 34 14 10 9 5 3 64 21 79
2008 RO-03 22 33 12 16 14 3 1 57 31 258
2008 RO-04 31 37 9 11 8 2 1 71 20 325
2008 RO-05 39 39 16 6 0 0 0 78 6 45

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 27 24 20 11 14 4 0 53 26 96
2019 RO-03 17 22 22 12 19 7 0 43 33 58
2019 RO-04 37 21 21 11 11 0 0 58 21 19
2018 RO 20 33 28 8 11 0 0 53 19 124
2018 RO-03 17 28 35 7 12 0 0 45 20 82
2018 RO-04 23 32 14 18 14 0 0 55 32 22
2018 RO-05 33 53 13 0 0 0 0 87 0 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 22 27 18 12 16 4 1 52 29 94
2019 RO-03 14 26 14 16 22 7 2 43 42 58
2019 RO-04 41 29 18 6 6 0 0 71 12 17
2018 RO 18 28 17 19 16 3 0 47 36 125
2018 RO-03 11 28 20 21 16 5 0 41 38 82
2018 RO-04 22 22 4 26 26 0 0 43 52 23
2018 RO-05 40 33 20 0 7 0 0 73 7 15
2017 RO 13 37 12 16 18 3 1 52 36 117
2017 RO-03 12 36 10 18 21 4 0 49 40 78
2017 RO-04 18 36 14 18 14 0 0 54 32 22
2017 RO-05 18 36 9 9 18 5 6 60 30 12
2014 RO 21 32 16 14 14 2 1 54 29 128
2014 RO-03 20 24 17 19 17 3 0 46 37 71
2014 RO-04 19 38 12 16 16 0 0 57 32 32
2014 RO-05 27 49 18 0 0 0 5 81 0 19
2011 RO 12 18 18 19 21 10 3 33 46 697
2011 RO-02 14 14 14 25 16 16 2 34 49 64
2011 RO-03 12 18 13 17 25 13 2 36 49 210
2011 RO-04 11 20 19 18 22 8 2 35 45 153
2011 RO-05 17 26 19 23 9 3 4 46 35 71
2011 RO-06 8 27 42 15 0 8 0 38 17 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 15 32 20 10 21 2 0 48 32 96
2019 RO-03 14 24 21 12 26 3 0 39 39 58
2019 RO-04 11 42 21 0 26 0 0 53 26 19
2018 RO 14 25 17 21 23 1 0 39 44 125
2018 RO-03 11 24 16 21 27 1 0 36 48 82
2018 RO-04 4 22 17 30 26 0 0 26 57 23
2018 RO-05 47 20 20 13 0 0 0 67 13 15
2017 RO 10 22 24 19 22 3 0 33 43 117
2017 RO-03 13 18 23 17 27 3 0 31 45 78
2017 RO-04 5 17 23 32 18 5 0 23 53 22
2017 RO-05 0 54 18 18 6 5 0 57 25 12
2014 RO 7 24 12 23 32 2 0 31 57 127
2014 RO-03 5 17 14 18 42 4 0 23 62 71
2014 RO-04 7 23 0 38 33 0 0 29 71 31
2014 RO-05 11 38 27 18 5 0 0 49 24 19
2011 RO 14 30 18 16 19 3 0 45 36 699
2011 RO-02 17 34 14 18 11 6 0 54 31 65
2011 RO-03 14 24 13 19 26 4 0 40 47 210
2011 RO-04 9 28 21 19 21 1 0 38 40 153
2011 RO-05 19 44 19 10 8 0 0 63 18 72
2011 RO-06 17 25 10 31 17 0 0 42 48 12
2008 RO 20 37 17 13 11 1 0 58 24 1094
2008 RO-02 29 33 11 14 6 6 0 66 22 79
2008 RO-03 16 35 17 13 19 0 0 51 32 259
2008 RO-04 21 35 17 14 10 1 0 58 25 325
2008 RO-05 30 44 11 11 2 3 0 76 13 45

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 22 27 11 18 19 2 1 51 38 96
2019 RO-03 17 22 14 17 24 3 2 42 44 58
2019 RO-04 32 32 5 16 16 0 0 63 32 19
2018 RO 18 25 15 17 22 1 1 44 40 124
2018 RO-03 17 22 20 15 24 1 1 40 40 82
2018 RO-04 9 30 9 26 26 0 0 39 52 23
2018 RO-05 43 29 7 14 7 0 0 71 21 14
2017 RO 14 20 11 27 25 3 0 35 53 117
2017 RO-03 15 23 10 23 24 4 0 40 49 78
2017 RO-04 14 17 9 32 28 0 0 31 60 22
2017 RO-05 9 9 18 36 23 0 5 19 62 12
2014 RO 9 26 13 15 34 1 1 36 51 127
2014 RO-03 9 17 12 17 43 1 0 26 61 71
2014 RO-04 7 36 10 13 35 0 0 42 48 31
2014 RO-05 16 35 16 16 11 0 5 55 28 19
2011 RO 18 30 15 13 20 2 1 50 34 698
2011 RO-02 25 38 14 5 14 3 1 66 20 65
2011 RO-03 17 24 13 16 28 3 0 42 45 210
2011 RO-04 15 34 13 14 22 1 2 50 37 153
2011 RO-05 13 44 13 21 4 3 3 60 26 72
2011 RO-06 17 25 15 25 17 0 0 42 42 12
2008 RO 21 34 13 13 16 2 1 56 30 1094
2008 RO-02 24 28 19 14 13 3 0 53 27 79
2008 RO-03 16 31 13 15 24 0 0 48 40 259
2008 RO-04 19 35 13 13 17 1 1 56 31 324
2008 RO-05 26 43 12 12 6 2 0 70 18 45

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 26 29 21 9 7 0 7 60 18 96
2019 RO-03 24 24 28 7 9 0 9 53 17 58
2019 RO-04 26 32 11 16 5 0 11 65 24 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 44 17 10 4 8 2 15 73 15 96
2019 RO-03 38 19 10 2 7 3 21 75 11 58
2019 RO-04 42 16 11 11 16 0 5 61 28 19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 29 29 19 7 13 0 3 60 20 96
2019 RO-03 24 29 17 7 17 0 5 56 25 58
2019 RO-04 32 26 21 11 11 0 0 58 21 19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 32 23 19 6 16 0 4 58 23 96
2019 RO-03 26 22 19 3 22 0 7 52 28 58
2019 RO-04 37 21 21 11 11 0 0 58 21 19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 20 23 22 9 22 0 3 45 33 95
2019 RO-03 16 21 23 9 26 0 5 39 37 57
2019 RO-04 21 16 21 16 26 0 0 37 42 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 52 20 17 4 0 2 5 78 4 96
2019 RO-03 47 21 16 5 0 3 9 76 6 58
2019 RO-04 63 16 21 0 0 0 0 79 0 19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 73 10 4 3 2 2 5 90 6 96
2019 RO-03 69 7 5 3 3 3 9 86 8 58
2019 RO-04 74 16 5 5 0 0 0 89 5 19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 75 6 3 1 2 2 11 93 4 95
2019 RO-03 71 7 5 0 2 3 12 92 2 58
2019 RO-04 83 0 0 0 6 0 11 94 6 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 21 26 11 21 17 4 0 49 39 96
2019 RO-03 16 19 10 28 22 5 0 36 53 58
2019 RO-04 16 42 16 11 16 0 0 58 26 19
2018 RO 17 28 21 15 18 2 0 46 33 125
2018 RO-03 15 23 21 15 24 2 0 39 40 82
2018 RO-04 4 43 22 22 9 0 0 48 30 23
2018 RO-05 47 27 20 7 0 0 0 73 7 15
2017 RO 11 26 28 17 15 1 1 38 33 116
2017 RO-03 14 20 26 18 20 1 1 35 39 77
2017 RO-04 9 31 28 23 9 0 0 40 32 22
2017 RO-05 0 54 32 9 0 5 0 57 9 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 33 25 17 11 12 3 0 60 23 95
2019 RO-03 26 22 19 12 16 5 0 51 29 58
2019 RO-04 42 32 16 5 5 0 0 74 11 19
2018 RO 27 34 25 6 4 2 1 64 10 125
2018 RO-03 23 32 30 6 5 2 1 57 11 82
2018 RO-04 30 35 17 9 4 4 0 68 14 23
2018 RO-05 33 53 13 0 0 0 0 87 0 15
2017 RO 22 35 25 9 4 4 1 60 14 117
2017 RO-03 22 29 28 10 4 5 1 55 15 78
2017 RO-04 14 49 18 9 9 0 0 63 18 22
2017 RO-05 41 36 23 0 0 0 0 77 0 12
2014 RO 19 32 29 9 5 6 0 54 14 128
2014 RO-03 16 23 34 13 6 9 0 42 20 71
2014 RO-04 19 47 21 6 6 0 0 66 13 32
2014 RO-05 27 35 33 0 0 5 0 65 0 19
2011 RO 24 38 18 9 8 3 0 64 17 697
2011 RO-02 28 40 14 14 3 2 0 68 17 65
2011 RO-03 25 31 19 9 10 7 0 60 20 209
2011 RO-04 19 40 21 9 10 1 1 60 19 153
2011 RO-05 26 52 9 10 2 1 0 79 12 72
2011 RO-06 17 50 25 8 0 0 0 67 8 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 35 26 19 9 2 8 0 67 13 96
2019 RO-03 28 26 21 12 3 10 0 60 17 58
2019 RO-04 32 42 16 5 0 5 0 78 6 19
2018 RO 34 24 27 5 3 3 3 63 9 126
2018 RO-03 28 26 29 5 4 4 5 59 9 82
2018 RO-04 33 25 29 4 4 4 0 61 9 24
2018 RO-05 60 20 13 7 0 0 0 80 7 15
2017 RO 25 25 26 7 6 6 4 57 14 117
2017 RO-03 27 19 26 9 5 9 5 54 16 78
2017 RO-04 18 31 32 0 14 0 5 52 14 22
2017 RO-05 32 45 18 6 0 0 0 77 6 12
2014 RO 21 29 28 5 6 9 2 56 13 127
2014 RO-03 17 20 30 9 10 12 3 44 22 71
2014 RO-04 28 38 21 0 3 9 0 73 3 32
2014 RO-05 23 45 32 0 0 0 0 68 0 18

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 42 29 8 13 8 0 0 71 21 96
2019 RO-03 34 31 7 16 12 0 0 66 28 58
2019 RO-04 37 32 16 16 0 0 0 68 16 19
2018 RO 33 34 12 11 9 1 0 67 20 126
2018 RO-03 34 33 12 9 11 1 0 68 20 82
2018 RO-04 21 33 13 25 8 0 0 54 33 24
2018 RO-05 40 40 13 7 0 0 0 80 7 15
2017 RO 23 42 14 11 10 1 0 65 21 117
2017 RO-03 25 36 13 14 10 1 0 62 25 78
2017 RO-04 9 59 14 5 14 0 0 68 18 22
2017 RO-05 32 50 9 9 0 0 0 82 9 12
2014 RO 24 34 12 18 11 1 0 58 30 128
2014 RO-03 20 31 13 19 16 1 0 52 35 71
2014 RO-04 19 44 9 21 6 0 0 63 27 32
2014 RO-05 44 22 14 16 5 0 0 65 21 19
2011 RO 30 32 17 11 9 0 0 62 21 695
2011 RO-02 34 29 17 15 5 0 0 63 20 65
2011 RO-03 31 30 18 10 10 1 0 62 20 208
2011 RO-04 24 36 19 11 10 0 0 60 21 152
2011 RO-05 35 32 14 13 4 2 0 69 17 72
2011 RO-06 17 58 8 10 8 0 0 75 17 12
2008 RO 34 38 12 9 7 1 0 72 16 1094
2008 RO-02 42 35 14 5 1 3 0 79 6 79
2008 RO-03 29 38 12 8 14 0 0 66 22 258
2008 RO-04 37 36 11 11 5 0 0 73 16 325
2008 RO-05 40 42 11 6 2 0 0 82 8 45

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 38 22 14 13 14 0 0 60 26 95
2019 RO-03 34 19 16 14 17 0 0 53 31 58
2019 RO-04 33 28 11 17 11 0 0 61 28 18
2018 RO 28 33 13 10 14 2 0 62 24 126
2018 RO-03 28 35 11 9 15 2 0 65 24 82
2018 RO-04 17 25 17 17 25 0 0 42 42 24
2018 RO-05 40 33 20 7 0 0 0 73 7 15
2017 RO 22 32 20 12 13 1 1 54 26 117
2017 RO-03 25 26 21 13 14 1 0 52 27 78
2017 RO-04 14 36 14 14 18 0 5 52 34 22
2017 RO-05 18 54 14 9 0 5 0 75 9 12
2014 RO 8 31 18 16 25 2 0 40 41 128
2014 RO-03 7 29 18 17 26 3 0 37 44 71
2014 RO-04 6 28 16 16 34 0 0 35 49 32
2014 RO-05 11 41 26 11 11 0 0 52 22 19
2011 RO 20 32 20 14 14 0 0 52 28 698
2011 RO-02 22 37 20 13 8 0 0 59 21 65
2011 RO-03 22 28 20 13 15 1 0 51 29 209
2011 RO-04 15 33 20 15 17 0 0 48 32 153
2011 RO-05 22 40 23 9 5 0 0 62 14 72
2011 RO-06 15 35 25 17 8 0 0 50 25 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 RO 34 25 13 13 16 0 0 59 28 95
2019 RO-03 26 24 14 14 22 0 0 50 36 58
2019 RO-04 33 33 6 22 6 0 0 67 28 18
2018 RO 23 34 14 13 16 1 0 57 29 125
2018 RO-03 20 34 15 12 18 1 0 54 31 82
2018 RO-04 13 38 8 21 21 0 0 50 42 24
2018 RO-05 47 27 20 7 0 0 0 73 7 15