2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 27 51 5 14 2 0 0 78 16 378
2019 PS-01 42 49 5 0 5 0 0 91 5 19
2019 PS-02 22 59 4 13 2 0 0 81 15 52
2019 PS-03 23 49 7 17 3 0 0 72 20 138
2019 PS-04 27 55 5 11 2 0 0 83 13 100
2019 PS-05 34 50 2 14 0 0 0 83 14 42
2017 PS 25 51 5 14 5 0 0 76 19 321
2017 PS-01 30 46 0 16 8 0 0 77 23 13
2017 PS-02 13 49 9 22 6 0 0 62 28 29
2017 PS-03 19 59 2 16 4 0 0 78 20 154
2017 PS-04 29 49 9 10 4 0 0 77 13 78
2017 PS-05 44 27 12 13 4 0 0 71 17 23
2014 PS 22 49 8 14 6 0 0 72 20 338
2014 PS-02 16 60 3 13 8 0 0 77 20 40
2014 PS-03 22 49 7 17 5 0 1 71 22 172
2014 PS-04 27 46 4 12 11 0 0 73 23 78
2014 PS-05 34 59 3 4 0 0 0 93 4 27
2011 PS 27 53 3 11 5 0 0 80 17 297
2011 PS-02 20 56 4 12 8 0 0 77 19 45
2011 PS-03 26 54 3 12 4 0 0 80 17 168
2011 PS-04 32 49 3 11 5 0 0 81 16 61
2011 PS-05 25 67 0 0 8 0 0 92 8 11
2008 PS 24 57 4 11 5 0 0 80 16 270
2008 PS-02 31 62 0 8 0 0 0 92 8 38
2008 PS-03 22 57 4 11 6 0 0 79 17 152
2008 PS-04 15 55 8 10 13 0 0 70 23 40
2008 PS-05 26 74 0 0 0 0 0 100 0 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 65 24 2 6 3 0 1 90 9 374
2019 PS-01 85 15 0 0 0 0 0 100 0 18
2019 PS-02 79 8 6 5 0 0 1 89 5 52
2019 PS-03 64 26 1 6 3 0 0 90 9 137
2019 PS-04 54 32 2 10 2 0 1 87 11 100
2019 PS-05 66 24 0 5 3 0 2 92 8 42
2017 PS 71 16 5 3 4 0 0 88 7 320
2017 PS-01 77 8 8 0 7 0 0 85 7 13
2017 PS-02 82 9 8 0 0 0 0 92 0 29
2017 PS-03 71 17 5 3 4 0 0 88 7 154
2017 PS-04 63 17 5 6 7 0 1 82 13 77
2017 PS-05 77 12 3 7 0 0 0 89 7 23
2014 PS 64 16 8 7 4 0 2 81 11 338
2014 PS-02 68 14 3 8 8 0 0 82 16 40
2014 PS-03 62 20 1 9 5 1 2 85 14 172
2014 PS-04 66 13 14 5 1 0 1 80 6 78
2014 PS-05 86 8 6 0 0 0 0 94 0 27
2011 PS 68 18 3 8 2 0 1 86 10 297
2011 PS-02 77 9 4 10 0 0 0 86 10 45
2011 PS-03 69 18 2 8 3 0 1 87 10 168
2011 PS-04 60 23 8 6 3 0 0 82 10 61
2011 PS-05 58 34 0 8 0 0 0 92 8 11
2008 PS 72 16 3 6 2 0 0 89 9 269
2008 PS-02 86 8 0 6 0 0 0 94 6 38
2008 PS-03 69 18 3 6 3 0 1 88 9 152
2008 PS-04 74 15 3 5 3 0 0 90 8 39
2008 PS-05 63 0 9 28 0 0 0 63 28 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 32 38 8 15 7 0 0 71 21 376
2019 PS-01 44 26 16 9 5 0 0 70 14 19
2019 PS-02 20 32 14 24 8 0 2 53 33 52
2019 PS-03 26 42 8 17 7 0 0 68 24 138
2019 PS-04 40 42 4 7 6 0 0 83 14 98
2019 PS-05 41 36 4 11 7 0 0 77 19 42
2017 PS 31 41 9 10 9 1 0 72 19 321
2017 PS-01 46 16 8 16 15 0 0 62 31 13
2017 PS-02 22 45 12 9 9 3 0 69 19 29
2017 PS-03 27 44 9 12 7 0 0 71 20 154
2017 PS-04 35 42 8 2 11 1 0 78 14 78
2017 PS-05 49 28 0 11 11 0 0 77 23 23
2014 PS 32 32 7 12 11 6 1 67 25 338
2014 PS-02 19 48 8 10 15 0 0 67 25 40
2014 PS-03 27 35 8 16 14 0 1 63 29 172
2014 PS-04 47 25 5 7 6 10 0 80 14 78
2014 PS-05 37 25 7 15 15 0 0 63 30 27
2011 PS 28 40 9 13 10 0 0 69 22 297
2011 PS-02 25 49 4 15 8 0 0 74 22 45
2011 PS-03 29 39 8 15 9 0 0 68 23 168
2011 PS-04 29 35 16 5 16 0 0 63 20 61
2011 PS-05 8 48 17 27 0 0 0 56 27 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 28 48 10 10 3 0 1 77 14 373
2019 PS-01 63 22 15 0 0 0 0 85 0 18
2019 PS-02 30 40 14 11 4 0 0 70 16 52
2019 PS-03 21 54 10 11 4 0 1 75 15 138
2019 PS-04 28 56 4 9 1 0 1 85 11 96
2019 PS-05 27 44 22 2 4 0 0 71 6 42
2018 PS 22 51 8 12 5 0 1 74 17 286
2018 PS-01 26 53 5 11 5 0 0 79 16 19
2018 PS-02 25 56 7 3 0 0 10 89 4 28
2018 PS-03 18 53 8 15 5 0 1 72 20 127
2018 PS-04 23 47 9 12 9 0 0 70 21 65
2018 PS-05 30 45 4 17 4 0 0 76 21 24
2017 PS 25 42 11 13 10 0 0 66 23 320
2017 PS-01 16 38 0 23 23 0 0 54 46 13
2017 PS-02 42 35 6 10 7 0 0 77 16 28
2017 PS-03 22 41 9 18 10 0 0 63 28 154
2017 PS-04 24 42 17 6 10 0 0 66 17 78
2017 PS-05 32 33 15 12 7 0 0 65 20 23
2014 PS 19 32 12 18 19 0 0 51 37 338
2014 PS-02 10 52 5 15 18 0 0 62 33 40
2014 PS-03 17 30 12 21 20 0 1 47 41 172
2014 PS-04 23 21 16 15 26 0 0 44 41 78
2014 PS-05 41 34 10 7 8 0 0 75 15 27
2011 PS 24 45 8 14 8 1 0 70 22 297
2011 PS-02 20 55 9 6 10 0 0 75 16 45
2011 PS-03 25 45 6 15 9 0 0 70 24 168
2011 PS-04 22 41 13 13 8 3 0 65 22 61
2011 PS-05 32 43 0 26 0 0 0 74 26 11
2008 PS 21 43 9 15 12 0 0 64 27 270
2008 PS-02 29 37 0 13 21 0 0 66 34 38
2008 PS-03 16 47 11 17 9 1 0 63 26 152
2008 PS-04 19 35 13 15 18 0 0 55 33 40
2008 PS-05 18 64 9 0 9 0 0 82 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 37 41 8 10 3 0 1 78 13 372
2019 PS-01 54 21 9 0 16 0 0 75 16 19
2019 PS-02 31 36 13 13 4 0 2 68 18 51
2019 PS-03 30 50 7 10 3 0 0 79 13 136
2019 PS-04 47 39 4 10 0 0 0 86 10 99
2019 PS-05 32 45 16 4 2 0 0 77 7 40
2017 PS 37 42 8 9 3 0 1 80 12 320
2017 PS-01 46 39 8 7 0 0 0 85 7 13
2017 PS-02 47 27 3 13 9 0 0 74 22 29
2017 PS-03 33 48 9 8 2 0 0 81 10 154
2017 PS-04 35 52 7 6 1 0 0 86 7 77
2017 PS-05 57 16 16 8 4 0 0 72 12 23
2014 PS 38 37 8 10 7 0 0 75 17 337
2014 PS-02 43 35 8 5 8 3 0 79 13 40
2014 PS-03 28 47 6 14 5 0 1 75 19 171
2014 PS-04 50 26 8 6 10 0 0 76 16 78
2014 PS-05 37 33 18 4 8 0 0 70 12 27

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 37 40 10 7 5 0 1 78 12 374
2019 PS-01 61 14 5 9 11 0 0 75 20 19
2019 PS-02 42 37 12 1 6 0 1 80 7 51
2019 PS-03 31 41 11 9 5 0 2 74 15 137
2019 PS-04 37 46 9 6 3 0 0 83 9 99
2019 PS-05 41 47 4 7 0 0 0 88 7 41
2018 PS 40 37 12 6 5 0 0 77 11 285
2018 PS-01 55 22 11 11 0 0 0 78 11 18
2018 PS-02 43 47 7 0 3 0 0 90 3 28
2018 PS-03 40 33 16 7 4 0 0 73 11 127
2018 PS-04 35 44 9 5 6 0 0 80 11 65
2018 PS-05 42 39 4 10 7 0 0 80 16 24
2017 PS 37 37 12 7 6 0 1 75 12 320
2017 PS-01 31 54 0 0 15 0 0 85 15 13
2017 PS-02 55 36 3 6 0 0 0 91 6 29
2017 PS-03 31 42 12 9 5 0 0 73 14 154
2017 PS-04 36 34 17 5 6 1 0 71 12 77
2017 PS-05 57 20 12 7 4 0 0 77 11 23
2014 PS 28 29 21 12 9 0 1 58 21 337
2014 PS-02 28 23 32 8 10 0 0 51 18 40
2014 PS-03 23 35 20 15 6 1 1 58 21 171
2014 PS-04 40 22 20 9 7 0 1 63 17 78
2014 PS-05 41 26 22 3 8 0 0 67 11 27
2011 PS 28 43 12 9 7 0 1 72 16 297
2011 PS-02 28 40 10 12 8 0 2 69 20 45
2011 PS-03 31 41 10 10 8 0 1 72 18 168
2011 PS-04 26 44 18 5 6 2 0 71 11 61
2011 PS-05 8 64 19 9 0 0 0 72 9 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 36 45 9 6 4 0 0 81 10 376
2019 PS-01 61 14 9 0 16 0 0 75 16 19
2019 PS-02 23 55 12 7 2 0 0 79 10 52
2019 PS-03 35 44 10 5 5 1 0 80 10 138
2019 PS-04 36 45 8 8 3 0 0 81 11 99
2019 PS-05 38 55 4 2 0 0 0 94 2 41
2018 PS 41 42 8 5 3 0 0 83 8 286
2018 PS-01 52 37 0 0 5 0 5 94 6 19
2018 PS-02 52 41 3 0 3 0 0 93 3 28
2018 PS-03 40 41 9 6 4 0 0 81 10 127
2018 PS-04 36 45 10 5 3 0 0 82 9 65
2018 PS-05 44 42 10 4 0 0 0 86 4 24
2017 PS 38 44 9 6 3 0 0 82 9 320
2017 PS-01 30 54 8 8 0 0 0 84 8 13
2017 PS-02 60 24 3 9 3 0 0 84 13 29
2017 PS-03 35 47 10 4 4 0 0 83 7 153
2017 PS-04 28 50 9 10 3 0 0 78 13 78
2017 PS-05 57 24 12 4 4 0 0 81 7 23
2014 PS 32 45 8 10 5 0 0 77 14 338
2014 PS-02 37 52 4 3 5 0 0 88 8 40
2014 PS-03 34 41 12 7 4 0 1 76 12 172
2014 PS-04 29 43 5 18 4 0 0 72 22 78
2014 PS-05 34 44 0 11 12 0 0 78 22 27
2011 PS 42 42 7 6 3 0 0 84 9 297
2011 PS-02 47 25 13 16 0 0 0 72 16 45
2011 PS-03 44 43 6 4 3 0 0 87 7 168
2011 PS-04 31 47 9 8 5 0 0 78 13 61
2011 PS-05 41 59 0 0 0 0 0 100 0 11
2008 PS 35 43 12 7 2 0 0 79 9 268
2008 PS-02 47 34 11 8 0 0 0 82 8 37
2008 PS-03 29 49 10 10 2 0 0 79 11 151
2008 PS-04 42 38 12 3 5 0 0 80 8 40
2008 PS-05 36 55 9 0 0 0 0 91 0 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 21 38 17 15 9 0 0 59 24 377
2019 PS-01 44 21 14 9 11 0 0 65 20 19
2019 PS-02 28 30 22 9 12 0 0 58 21 52
2019 PS-03 13 38 16 22 11 0 0 51 33 138
2019 PS-04 25 44 17 11 2 1 0 70 13 99
2019 PS-05 21 40 24 14 2 0 0 60 16 42
2018 PS 26 35 15 14 9 0 0 61 24 284
2018 PS-01 32 32 16 11 11 0 0 63 21 19
2018 PS-02 37 49 6 5 3 0 0 85 9 28
2018 PS-03 20 33 19 17 11 0 0 53 28 127
2018 PS-04 33 30 15 15 7 0 0 63 22 64
2018 PS-05 34 25 14 17 11 0 0 59 27 24
2017 PS 22 34 19 14 10 0 1 56 25 321
2017 PS-01 15 23 39 8 7 0 8 41 16 13
2017 PS-02 35 40 3 16 6 0 0 74 22 29
2017 PS-03 20 32 20 17 11 0 0 52 28 154
2017 PS-04 16 37 18 14 11 1 1 55 26 78
2017 PS-05 36 32 25 0 7 0 0 68 7 23
2014 PS 15 36 16 22 11 0 0 51 33 338
2014 PS-02 13 50 13 17 7 0 0 63 24 40
2014 PS-03 15 33 15 26 11 0 1 47 38 172
2014 PS-04 20 31 12 25 12 0 0 51 37 78
2014 PS-05 18 56 10 3 12 0 0 75 15 27
2011 PS 15 37 17 17 14 0 0 52 31 297
2011 PS-02 16 23 28 21 12 0 0 39 33 45
2011 PS-03 13 42 13 17 15 0 0 56 32 168
2011 PS-04 17 32 18 19 13 0 0 50 32 61
2011 PS-05 16 59 17 8 0 0 0 75 8 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 32 46 11 7 4 0 0 79 11 378
2019 PS-01 60 35 0 5 0 0 0 95 5 19
2019 PS-02 19 57 12 10 2 0 0 77 12 52
2019 PS-03 28 50 12 6 5 0 0 77 11 138
2019 PS-04 35 46 11 5 3 0 0 81 7 100
2019 PS-05 40 37 11 12 0 0 0 77 12 42
2018 PS 37 46 8 6 2 0 0 84 9 284
2018 PS-01 47 37 10 5 0 0 0 84 5 19
2018 PS-02 34 58 0 8 0 0 0 92 8 28
2018 PS-03 36 49 10 4 1 0 0 84 5 125
2018 PS-04 39 39 7 10 5 0 0 78 15 65
2018 PS-05 38 42 0 13 7 0 0 80 20 24
2017 PS 35 43 11 8 3 0 0 78 11 320
2017 PS-01 39 54 0 0 7 0 0 93 7 13
2017 PS-02 43 44 3 6 3 0 0 87 10 29
2017 PS-03 29 46 14 9 2 0 0 75 11 154
2017 PS-04 37 38 8 12 5 0 0 75 17 77
2017 PS-05 41 44 8 4 4 0 0 85 7 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 40 45 8 4 3 0 0 86 7 376
2019 PS-01 61 23 5 11 0 0 0 84 11 19
2019 PS-02 36 52 7 4 2 0 0 87 6 52
2019 PS-03 35 50 7 6 2 0 0 85 8 136
2019 PS-04 44 42 8 2 3 1 0 86 6 100
2019 PS-05 48 43 9 0 0 0 0 91 0 42
2018 PS 45 41 11 2 2 0 0 86 3 287
2018 PS-01 68 21 11 0 0 0 0 89 0 19
2018 PS-02 36 38 26 0 0 0 0 74 0 28
2018 PS-03 41 44 10 2 3 0 0 85 5 128
2018 PS-04 51 39 5 3 2 0 0 90 5 65
2018 PS-05 45 42 14 0 0 0 0 86 0 24
2017 PS 41 41 11 5 2 0 0 83 6 318
2017 PS-01 39 46 8 7 0 0 0 85 7 13
2017 PS-02 48 39 6 6 0 0 0 87 6 29
2017 PS-03 38 42 13 3 2 0 1 81 5 154
2017 PS-04 41 42 10 6 1 0 0 83 8 76
2017 PS-05 51 25 17 4 4 0 0 76 8 22
2014 PS 36 39 13 6 6 0 0 76 11 338
2014 PS-02 21 63 11 5 0 0 0 84 5 40
2014 PS-03 35 40 13 7 4 0 1 76 11 172
2014 PS-04 43 33 16 4 3 1 0 77 6 78
2014 PS-05 52 22 18 3 4 0 0 75 7 27
2011 PS 43 42 6 6 3 0 0 85 9 296
2011 PS-02 39 45 4 10 2 0 0 84 12 45
2011 PS-03 47 41 4 5 3 0 0 88 8 168
2011 PS-04 42 37 11 7 3 0 0 79 10 61
2011 PS-05 27 73 0 0 0 0 0 100 0 10
2008 PS 47 39 9 4 2 0 0 86 5 270
2008 PS-02 41 46 5 5 0 3 0 89 5 38
2008 PS-03 45 38 10 4 3 0 0 83 6 152
2008 PS-04 53 40 5 0 3 0 0 93 3 40
2008 PS-05 72 19 0 9 0 0 0 91 9 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 27 38 16 11 8 0 0 65 19 377
2019 PS-01 61 0 19 9 11 0 0 61 21 19
2019 PS-02 29 38 17 4 12 0 0 67 16 52
2019 PS-03 22 39 15 14 10 0 0 61 24 137
2019 PS-04 29 43 15 11 2 1 0 73 13 100
2019 PS-05 29 35 23 12 2 0 0 64 14 42
2018 PS 33 35 15 8 9 0 0 68 17 286
2018 PS-01 42 27 5 26 0 0 0 68 26 19
2018 PS-02 43 39 9 8 0 0 0 82 8 28
2018 PS-03 26 37 19 7 11 0 0 63 18 127
2018 PS-04 40 29 13 6 10 1 0 70 17 65
2018 PS-05 34 35 10 14 7 0 0 69 21 24
2017 PS 29 37 15 11 8 1 0 66 19 320
2017 PS-01 15 54 16 8 7 0 0 69 15 13
2017 PS-02 35 37 9 19 0 0 0 72 19 29
2017 PS-03 25 35 19 12 8 0 0 61 20 154
2017 PS-04 28 40 8 10 12 1 0 70 22 77
2017 PS-05 53 31 8 0 7 0 0 85 7 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 52 37 7 3 1 0 0 88 5 374
2019 PS-01 80 10 10 0 0 0 0 90 0 18
2019 PS-02 58 30 8 5 0 0 0 87 5 52
2019 PS-03 47 41 6 5 1 0 0 88 6 138
2019 PS-04 45 43 8 3 2 0 0 87 5 99
2019 PS-05 62 29 9 0 0 0 0 91 0 40
2018 PS 53 34 9 2 1 0 0 87 4 283
2018 PS-01 63 21 11 0 0 0 5 89 0 19
2018 PS-02 61 25 14 0 0 0 0 86 0 28
2018 PS-03 50 35 9 4 1 0 0 86 5 126
2018 PS-04 53 37 5 2 3 0 0 90 5 64
2018 PS-05 51 39 11 0 0 0 0 89 0 23
2017 PS 55 36 7 1 1 0 0 91 2 321
2017 PS-01 46 23 31 0 0 0 0 69 0 13
2017 PS-02 65 26 3 6 0 0 0 91 6 29
2017 PS-03 54 38 6 1 1 0 0 92 2 154
2017 PS-04 43 44 11 1 1 0 0 87 3 78
2017 PS-05 81 15 0 4 0 0 0 96 4 23
2014 PS 58 30 5 6 1 0 0 88 7 338
2014 PS-02 56 38 5 0 0 0 0 95 0 40
2014 PS-03 57 31 6 4 1 0 1 89 6 172
2014 PS-04 53 28 6 13 1 0 0 81 14 78
2014 PS-05 64 25 3 3 4 0 0 89 7 27
2011 PS 56 36 5 2 0 0 0 93 2 297
2011 PS-02 59 31 6 4 0 0 0 90 4 45
2011 PS-03 56 37 5 2 0 0 0 93 2 168
2011 PS-04 59 32 6 3 0 0 0 91 3 61
2011 PS-05 25 75 0 0 0 0 0 100 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 21 36 21 13 7 1 0 58 20 377
2019 PS-01 16 26 38 5 16 0 0 42 20 19
2019 PS-02 16 31 21 19 11 2 0 48 31 52
2019 PS-03 18 39 19 14 9 1 0 57 24 138
2019 PS-04 28 40 19 10 1 2 0 69 12 99
2019 PS-05 18 40 30 12 0 0 0 58 12 42
2018 PS 20 38 18 12 12 0 0 58 23 287
2018 PS-01 31 37 5 11 16 0 0 68 26 19
2018 PS-02 23 45 11 13 8 0 0 68 21 28
2018 PS-03 16 31 25 14 13 0 0 47 27 128
2018 PS-04 25 48 12 3 12 0 0 72 16 65
2018 PS-05 35 38 4 17 7 0 0 73 24 24
2017 PS 28 35 13 14 9 0 2 64 23 320
2017 PS-01 23 16 23 23 7 0 8 41 33 13
2017 PS-02 29 45 17 9 0 0 0 74 9 29
2017 PS-03 23 35 13 16 12 0 1 59 28 154
2017 PS-04 31 39 9 11 9 1 0 71 20 78
2017 PS-05 49 20 24 0 7 0 0 69 7 23
2014 PS 11 37 13 21 18 0 0 48 39 337
2014 PS-02 15 39 14 25 8 0 0 54 32 40
2014 PS-03 7 34 14 27 16 0 1 42 44 171
2014 PS-04 17 40 11 14 19 0 0 56 33 78
2014 PS-05 22 48 12 8 11 0 0 69 19 27
2011 PS 20 41 10 17 12 0 0 61 30 295
2011 PS-02 22 39 6 17 16 0 0 61 33 45
2011 PS-03 14 41 11 20 14 0 0 55 34 167
2011 PS-04 32 39 11 16 2 0 0 71 18 61
2011 PS-05 25 48 0 8 19 0 0 74 26 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 26 39 19 9 6 1 1 66 15 377
2019 PS-01 42 30 9 9 9 0 0 72 19 19
2019 PS-02 29 27 24 13 6 2 0 57 19 52
2019 PS-03 19 37 23 9 10 1 0 57 20 137
2019 PS-04 30 50 11 6 1 2 1 82 7 100
2019 PS-05 25 46 18 12 0 0 0 71 12 42
2018 PS 24 38 14 14 10 0 0 62 23 286
2018 PS-01 37 21 21 5 16 0 0 58 21 19
2018 PS-02 25 58 4 4 8 0 0 84 12 28
2018 PS-03 17 36 16 19 12 0 0 53 31 128
2018 PS-04 33 40 14 9 3 0 0 74 12 64
2018 PS-05 38 39 0 13 11 0 0 76 24 24
2017 PS 26 34 14 12 11 1 1 62 24 321
2017 PS-01 7 47 0 23 15 0 8 58 42 13
2017 PS-02 29 44 8 13 6 0 0 73 19 29
2017 PS-03 20 31 19 15 13 1 0 52 29 154
2017 PS-04 28 43 8 8 12 1 0 72 20 78
2017 PS-05 58 15 20 4 4 0 0 73 7 23
2014 PS 16 35 19 15 13 0 0 52 29 338
2014 PS-02 17 36 18 15 10 3 0 55 26 40
2014 PS-03 12 33 20 15 18 0 1 46 34 172
2014 PS-04 19 39 14 18 9 0 0 58 28 78
2014 PS-05 26 48 7 11 8 0 0 74 18 27

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 25 45 14 10 5 0 1 70 15 372
2019 PS-01 70 19 11 0 0 0 0 89 0 19
2019 PS-02 21 41 27 5 6 0 0 62 11 52
2019 PS-03 17 47 14 16 5 0 1 64 22 136
2019 PS-04 31 48 9 7 5 0 0 79 12 98
2019 PS-05 27 51 14 7 2 0 0 78 9 40
2018 PS 30 37 16 10 8 0 0 67 18 287
2018 PS-01 58 32 5 5 0 0 0 89 5 19
2018 PS-02 37 41 15 3 3 0 0 78 7 28
2018 PS-03 21 39 18 10 11 0 1 61 21 128
2018 PS-04 37 30 17 9 7 0 0 67 16 65
2018 PS-05 31 32 10 23 4 0 0 63 27 24
2017 PS 27 37 15 13 7 0 0 64 21 319
2017 PS-01 15 62 8 8 7 0 0 77 15 13
2017 PS-02 37 23 14 22 3 0 0 60 26 29
2017 PS-03 17 41 20 14 8 0 0 58 22 152
2017 PS-04 28 39 12 13 8 0 0 68 21 78
2017 PS-05 58 15 0 16 11 0 0 73 27 23
2014 PS 20 33 17 20 9 0 0 54 30 338
2014 PS-02 20 39 13 25 3 0 0 59 28 40
2014 PS-03 15 34 20 18 11 1 1 50 30 172
2014 PS-04 31 27 14 21 7 0 0 58 29 78
2014 PS-05 25 45 15 0 15 0 0 70 15 27
2011 PS 25 42 14 11 7 0 0 68 18 296
2011 PS-02 22 41 13 17 8 0 0 63 24 45
2011 PS-03 25 41 19 8 7 0 1 66 15 167
2011 PS-04 30 36 10 14 9 0 0 66 24 61
2011 PS-05 25 58 0 9 8 0 0 84 16 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 36 46 8 7 3 0 0 83 9 373
2019 PS-01 65 25 0 5 5 0 0 91 9 19
2019 PS-02 32 51 8 7 2 0 0 83 9 50
2019 PS-03 29 50 10 8 4 0 0 78 11 137
2019 PS-04 42 44 7 7 1 0 0 86 7 99
2019 PS-05 37 50 12 0 2 0 0 86 2 41
2018 PS 41 41 10 5 2 0 0 82 8 286
2018 PS-01 47 42 5 5 0 0 0 89 5 19
2018 PS-02 60 32 5 0 3 0 0 92 3 28
2018 PS-03 35 47 11 4 2 0 0 83 6 128
2018 PS-04 37 37 12 11 3 0 0 74 14 64
2018 PS-05 49 41 7 0 4 0 0 90 4 24
2017 PS 41 40 10 5 4 0 0 81 9 319
2017 PS-01 30 47 23 0 0 0 0 77 0 13
2017 PS-02 48 40 3 6 3 0 0 87 9 29
2017 PS-03 36 46 12 3 4 0 0 82 6 154
2017 PS-04 38 37 8 9 7 1 0 76 16 77
2017 PS-05 60 20 12 4 4 0 0 80 8 22
2014 PS 36 40 13 9 2 0 0 76 11 338
2014 PS-02 33 52 12 3 0 0 0 85 3 40
2014 PS-03 37 38 15 8 2 0 1 76 10 172
2014 PS-04 29 42 12 16 2 0 0 71 17 78
2014 PS-05 41 37 15 7 0 0 0 78 7 27
2011 PS 42 45 5 6 3 0 0 86 8 297
2011 PS-02 37 48 6 10 0 0 0 84 10 45
2011 PS-03 45 43 4 4 3 0 0 88 8 168
2011 PS-04 29 51 9 8 3 0 0 79 11 61
2011 PS-05 65 35 0 0 0 0 0 100 0 11
2008 PS 40 47 7 6 1 0 0 86 7 270
2008 PS-02 51 39 5 5 0 0 0 90 5 38
2008 PS-03 33 50 8 8 1 0 0 83 9 152
2008 PS-04 45 48 3 3 3 0 0 92 5 40
2008 PS-05 36 56 9 0 0 0 0 91 0 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 32 29 22 11 5 0 1 61 17 373
2019 PS-01 49 21 25 5 0 0 0 70 5 19
2019 PS-02 26 37 20 10 4 0 2 64 15 52
2019 PS-03 31 32 19 10 6 0 1 64 16 136
2019 PS-04 29 27 24 12 8 0 0 56 20 98
2019 PS-05 31 22 27 20 0 0 0 54 20 41
2018 PS 32 26 24 9 8 0 2 59 17 287
2018 PS-01 47 16 16 5 0 0 16 75 6 19
2018 PS-02 43 18 26 7 7 0 0 61 13 28
2018 PS-03 36 22 25 10 6 0 0 58 17 128
2018 PS-04 18 37 27 6 12 0 0 55 18 65
2018 PS-05 28 25 20 14 10 0 4 55 25 24
2017 PS 27 32 22 10 7 0 2 61 17 321
2017 PS-01 16 53 16 0 8 0 8 75 8 13
2017 PS-02 37 25 13 16 6 0 3 64 23 29
2017 PS-03 33 34 20 9 4 0 1 68 13 154
2017 PS-04 17 28 26 14 13 0 1 46 27 78
2017 PS-05 12 36 41 4 7 0 0 48 11 23
2014 PS 25 33 17 11 13 0 1 59 24 338
2014 PS-02 29 43 23 5 0 0 0 72 5 40
2014 PS-03 27 36 18 9 9 0 1 64 18 172
2014 PS-04 26 30 12 14 18 0 0 56 32 78
2014 PS-05 15 25 26 23 8 0 4 41 32 27
2011 PS 19 31 26 13 11 1 0 50 24 296
2011 PS-02 30 27 25 8 10 0 0 57 18 45
2011 PS-03 16 31 27 11 14 1 1 48 25 167
2011 PS-04 15 32 27 17 8 2 0 47 26 61
2011 PS-05 0 40 24 36 0 0 0 40 36 11
2008 PS 17 35 26 15 7 0 0 51 22 270
2008 PS-02 25 44 26 3 3 0 0 69 5 38
2008 PS-03 17 35 25 16 6 0 0 52 22 152
2008 PS-04 7 25 27 25 15 0 0 32 40 40
2008 PS-05 8 19 28 27 18 0 0 27 45 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 6 29 34 19 9 1 1 29 36 375
2019 PS-01 9 0 26 19 42 5 0 63 10 19
2019 PS-02 8 28 24 26 7 4 3 35 39 51
2019 PS-03 6 31 37 20 6 0 1 26 37 138
2019 PS-04 3 31 39 17 9 0 1 26 34 100
2019 PS-05 12 28 37 14 7 0 2 22 41 40
2018 PS 8 24 34 20 11 1 1 32 33 286
2018 PS-01 10 0 32 26 26 5 0 56 11 19
2018 PS-02 8 12 45 10 19 5 0 30 22 28
2018 PS-03 9 23 31 24 11 0 1 35 33 128
2018 PS-04 5 40 37 12 6 0 1 18 45 64
2018 PS-05 14 24 21 31 7 0 4 39 39 24
2017 PS 7 25 36 14 11 1 5 27 34 319
2017 PS-01 0 8 38 16 16 0 23 40 10 13
2017 PS-02 0 35 41 6 13 3 0 21 37 29
2017 PS-03 8 27 33 16 11 1 4 29 36 154
2017 PS-04 9 29 43 8 7 3 1 15 40 76
2017 PS-05 11 12 40 22 11 0 4 34 24 23
2014 PS 14 27 40 14 5 1 1 19 41 337
2014 PS-02 8 28 34 21 8 3 0 29 36 40
2014 PS-03 8 22 43 17 8 1 1 25 31 172
2014 PS-04 28 23 39 10 1 0 0 11 51 77
2014 PS-05 12 29 42 11 3 0 4 14 42 27
2011 PS 7 24 35 23 9 1 1 32 32 297
2011 PS-02 10 30 31 19 6 4 0 26 42 45
2011 PS-03 7 23 34 24 11 0 2 35 30 168
2011 PS-04 7 27 37 21 6 2 0 28 34 61
2011 PS-05 16 8 60 16 0 0 0 16 24 11
2008 PS 7 24 35 25 6 1 1 32 32 269
2008 PS-02 3 17 34 28 19 0 0 47 19 38
2008 PS-03 9 20 36 27 6 0 2 33 31 152
2008 PS-04 3 43 28 23 0 3 0 24 47 39
2008 PS-05 9 9 64 9 8 0 0 18 18 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 7 27 29 19 15 1 1 34 36 374
2019 PS-01 9 16 14 12 40 5 5 57 28 19
2019 PS-02 7 26 23 22 17 2 3 41 35 51
2019 PS-03 9 26 34 18 12 1 0 30 35 137
2019 PS-04 4 36 26 18 13 1 1 32 41 99
2019 PS-05 8 19 33 24 11 0 4 37 29 41
2018 PS 8 21 30 24 13 2 1 38 31 287
2018 PS-01 10 5 11 26 37 5 5 71 17 19
2018 PS-02 3 28 34 15 20 0 0 35 31 28
2018 PS-03 7 25 28 28 11 1 1 39 33 128
2018 PS-04 15 16 39 18 5 7 1 25 33 65
2018 PS-05 4 17 31 23 18 4 4 44 22 24
2017 PS 13 20 29 19 11 2 6 33 35 316
2017 PS-01 0 8 31 8 31 0 23 50 10 13
2017 PS-02 21 15 16 29 10 3 6 43 39 29
2017 PS-03 12 22 29 19 9 2 5 31 37 152
2017 PS-04 12 28 39 9 9 1 1 19 41 75
2017 PS-05 8 11 35 30 11 0 4 43 20 23
2014 PS 12 28 34 15 7 2 2 23 42 336
2014 PS-02 13 21 40 18 5 3 0 24 35 40
2014 PS-03 12 22 31 18 10 3 3 31 36 171
2014 PS-04 18 32 39 7 4 1 0 10 50 78
2014 PS-05 8 18 39 25 7 0 4 33 27 26
2011 PS 13 21 34 19 10 2 1 30 35 297
2011 PS-02 22 27 24 17 6 4 0 24 51 45
2011 PS-03 12 18 36 19 11 2 2 31 31 168
2011 PS-04 12 24 31 24 9 2 0 33 36 61
2011 PS-05 9 8 68 16 0 0 0 16 16 11
2008 PS 10 24 33 21 7 3 2 30 36 269
2008 PS-02 8 27 35 12 10 3 5 24 38 38
2008 PS-03 12 24 33 20 7 2 2 28 37 152
2008 PS-04 8 26 36 23 5 3 0 29 35 39
2008 PS-05 9 19 36 19 18 0 0 36 28 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 12 29 24 18 13 2 2 32 43 378
2019 PS-01 14 5 14 12 46 9 0 64 21 19
2019 PS-02 13 24 20 17 18 4 5 38 40 52
2019 PS-03 12 28 28 21 8 1 3 30 42 138
2019 PS-04 13 42 19 13 11 2 0 25 56 100
2019 PS-05 6 28 32 19 10 0 4 31 35 42
2018 PS 10 24 30 18 15 2 3 34 35 285
2018 PS-01 5 32 11 11 26 11 5 44 44 19
2018 PS-02 13 27 25 9 20 0 6 31 42 27
2018 PS-03 11 22 32 17 16 1 2 34 33 127
2018 PS-04 9 26 39 19 6 1 1 25 35 65
2018 PS-05 13 21 24 20 11 7 4 35 38 24
2017 PS 12 22 29 16 10 4 7 29 39 318
2017 PS-01 0 38 8 8 16 0 30 33 55 13
2017 PS-02 14 27 9 19 17 10 3 42 48 29
2017 PS-03 13 23 28 19 9 3 5 31 39 154
2017 PS-04 12 27 36 12 7 4 1 20 42 75
2017 PS-05 19 11 40 12 8 0 10 23 33 23
2014 PS 22 26 24 16 6 3 4 23 51 337
2014 PS-02 11 39 18 25 8 0 0 33 49 40
2014 PS-03 18 18 29 18 9 4 6 29 39 172
2014 PS-04 33 31 23 8 2 1 2 10 66 78
2014 PS-05 27 14 16 28 7 4 4 38 45 26
2011 PS 15 20 30 17 9 3 5 28 39 297
2011 PS-02 13 23 24 21 12 4 4 35 39 45
2011 PS-03 13 16 33 20 9 3 7 31 32 168
2011 PS-04 19 27 32 11 5 3 3 17 49 61
2011 PS-05 34 40 26 0 0 0 0 0 74 11
2008 PS 14 24 27 22 8 2 4 31 41 268
2008 PS-02 3 22 29 23 22 0 3 46 25 38
2008 PS-03 14 24 23 25 7 2 4 35 41 151
2008 PS-04 28 27 30 13 0 3 0 13 56 40
2008 PS-05 28 19 37 9 8 0 0 17 46 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 6 14 35 25 17 0 1 43 21 371
2019 PS-01 9 5 32 9 40 5 0 51 15 19
2019 PS-02 6 8 29 30 23 0 5 55 15 49
2019 PS-03 8 14 37 27 14 0 1 41 22 137
2019 PS-04 3 20 37 23 14 1 2 38 24 99
2019 PS-05 6 19 32 27 13 0 2 41 26 42
2018 PS 8 17 33 24 15 2 2 41 26 286
2018 PS-01 5 11 21 21 32 0 11 59 17 19
2018 PS-02 9 11 12 39 26 0 2 67 20 28
2018 PS-03 8 16 40 23 12 1 0 35 24 128
2018 PS-04 6 22 37 19 9 6 1 30 30 64
2018 PS-05 7 27 24 18 21 0 4 41 35 24
2017 PS 5 15 37 23 14 2 5 40 21 317
2017 PS-01 0 16 23 0 8 16 38 17 34 13
2017 PS-02 5 6 37 25 23 3 0 50 12 29
2017 PS-03 4 15 38 28 13 0 2 42 19 153
2017 PS-04 6 25 37 20 10 0 3 30 32 76
2017 PS-05 4 8 38 21 21 4 4 46 13 22
2014 PS 13 15 42 18 9 1 2 28 29 335
2014 PS-02 0 8 48 24 12 3 5 39 9 40
2014 PS-03 7 17 40 23 11 0 2 34 25 169
2014 PS-04 27 16 44 7 5 0 1 13 43 78
2014 PS-05 11 18 33 23 7 4 4 32 32 27
2011 PS 10 20 36 22 9 1 2 32 31 295
2011 PS-02 8 19 29 29 12 4 0 43 28 45
2011 PS-03 9 16 38 25 8 0 3 34 26 167
2011 PS-04 16 23 42 10 7 2 0 17 40 60
2011 PS-05 0 67 25 8 0 0 0 8 67 11
2008 PS 9 19 41 20 9 0 1 30 29 269
2008 PS-02 9 0 39 29 23 0 0 52 9 38
2008 PS-03 10 21 41 21 7 0 2 28 31 152
2008 PS-04 7 28 53 12 0 0 0 12 35 40
2008 PS-05 18 46 19 9 8 0 0 18 64 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 21 23 25 14 14 1 3 29 46 376
2019 PS-01 9 11 21 5 49 5 0 56 22 19
2019 PS-02 22 23 14 13 21 2 5 37 48 52
2019 PS-03 25 23 32 12 6 1 2 19 49 137
2019 PS-04 20 32 21 12 11 2 3 24 54 100
2019 PS-05 17 14 25 24 19 0 3 44 31 41
2018 PS 24 22 28 14 10 0 2 24 47 284
2018 PS-01 11 0 28 22 28 0 11 56 12 18
2018 PS-02 26 23 26 7 17 0 2 24 49 28
2018 PS-03 23 22 33 16 6 0 1 21 46 126
2018 PS-04 31 27 24 9 8 0 1 17 59 65
2018 PS-05 14 30 17 17 18 0 4 36 46 24
2017 PS 19 21 32 11 11 1 6 23 43 317
2017 PS-01 0 8 46 8 0 8 30 13 13 13
2017 PS-02 27 12 29 16 13 3 0 30 40 29
2017 PS-03 17 26 32 10 12 1 4 22 44 153
2017 PS-04 29 24 29 7 7 0 4 14 56 76
2017 PS-05 15 8 47 8 12 0 10 22 26 23
2014 PS 31 28 23 9 7 0 2 16 60 337
2014 PS-02 35 34 15 9 7 0 0 16 69 40
2014 PS-03 29 30 28 7 3 0 3 11 61 172
2014 PS-04 37 30 21 6 6 0 0 12 67 78
2014 PS-05 23 23 16 23 7 0 8 33 50 26
2011 PS 24 28 25 10 9 2 1 20 54 297
2011 PS-02 24 29 16 17 10 4 0 28 55 45
2011 PS-03 24 28 27 9 9 0 2 18 54 168
2011 PS-04 26 31 29 5 7 3 0 12 58 61
2011 PS-05 25 40 8 26 0 0 0 26 65 11
2008 PS 22 27 25 17 6 1 2 24 51 269
2008 PS-02 16 23 29 12 15 5 0 29 41 38
2008 PS-03 23 25 24 20 5 1 3 25 50 151
2008 PS-04 28 37 23 10 2 0 0 13 65 40
2008 PS-05 19 37 27 9 8 0 0 18 55 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 12 24 30 16 13 3 2 31 37 375
2019 PS-01 9 0 26 19 32 14 0 59 11 19
2019 PS-02 13 26 15 21 15 4 6 41 43 52
2019 PS-03 17 21 37 14 10 0 1 25 38 138
2019 PS-04 9 33 30 14 11 4 0 25 43 98
2019 PS-05 6 24 24 26 12 2 5 40 33 41
2018 PS 11 19 29 21 15 2 3 38 32 285
2018 PS-01 10 5 21 26 26 5 5 59 17 19
2018 PS-02 11 14 21 21 28 3 2 52 26 28
2018 PS-03 12 17 33 23 12 2 3 36 30 126
2018 PS-04 11 28 33 17 8 2 2 26 40 65
2018 PS-05 7 27 24 11 24 4 4 37 37 24
2017 PS 14 21 27 19 11 2 6 33 38 320
2017 PS-01 8 23 23 0 8 16 23 13 50 13
2017 PS-02 13 6 43 26 9 0 3 36 20 29
2017 PS-03 12 24 26 19 12 1 6 34 39 154
2017 PS-04 20 27 24 14 11 3 1 26 49 77
2017 PS-05 12 4 27 37 8 8 4 51 18 23
2014 PS 17 23 26 19 10 1 4 30 43 336
2014 PS-02 18 13 33 22 10 0 4 33 32 40
2014 PS-03 8 22 29 22 11 1 5 36 33 171
2014 PS-04 30 24 26 10 9 0 1 19 55 78
2014 PS-05 18 19 19 28 11 0 4 41 39 26
2011 PS 14 24 27 18 14 1 3 33 39 297
2011 PS-02 18 13 40 17 8 0 4 26 32 45
2011 PS-03 15 25 22 18 17 1 2 36 41 168
2011 PS-04 13 24 29 20 10 2 3 31 39 61
2011 PS-05 0 50 50 0 0 0 0 0 50 11
2008 PS 20 29 25 15 7 2 2 24 51 269
2008 PS-02 20 26 21 12 13 3 5 27 50 38
2008 PS-03 19 32 25 15 5 1 3 21 53 152
2008 PS-04 28 31 26 12 3 0 0 15 60 39
2008 PS-05 9 28 37 18 8 0 0 26 37 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 18 27 28 15 9 1 2 25 47 375
2019 PS-01 14 11 23 21 26 5 0 49 26 19
2019 PS-02 20 22 24 16 12 0 6 30 45 50
2019 PS-03 22 29 31 14 2 0 1 17 52 138
2019 PS-04 15 31 29 12 11 2 2 23 47 99
2019 PS-05 11 30 24 19 14 2 0 34 42 42
2018 PS 16 27 28 14 10 3 2 25 45 284
2018 PS-01 16 5 37 16 21 5 0 39 22 19
2018 PS-02 3 45 19 14 16 0 3 30 50 28
2018 PS-03 19 27 30 16 6 2 1 23 47 126
2018 PS-04 12 34 33 5 8 6 3 14 51 64
2018 PS-05 27 4 21 18 20 7 4 43 34 24
2017 PS 21 26 32 9 6 2 5 16 50 320
2017 PS-01 8 54 16 0 0 8 15 0 80 13
2017 PS-02 29 6 49 6 7 3 0 13 36 29
2017 PS-03 22 31 28 7 5 1 5 13 57 154
2017 PS-04 20 25 35 10 5 1 3 16 47 77
2017 PS-05 12 21 44 16 4 4 0 21 34 23
2014 PS 30 22 26 14 4 1 3 19 54 337
2014 PS-02 26 36 17 12 7 3 0 19 63 40
2014 PS-03 23 23 32 12 5 1 5 18 49 172
2014 PS-04 44 14 26 15 1 0 1 16 58 78
2014 PS-05 30 11 27 17 11 0 4 29 43 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 11 17 33 22 15 0 1 37 29 375
2019 PS-01 20 14 9 35 21 0 0 56 34 19
2019 PS-02 11 20 32 20 14 0 3 35 32 52
2019 PS-03 13 17 33 24 12 1 0 36 30 136
2019 PS-04 8 22 39 15 15 0 1 30 31 100
2019 PS-05 16 10 36 23 13 0 2 37 27 41
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 70 13 5 5 4 0 3 86 9 377
2019 PS-01 75 5 5 0 11 5 0 83 12 19
2019 PS-02 72 17 4 2 1 0 4 93 3 52
2019 PS-03 78 9 3 5 3 0 2 89 8 138
2019 PS-04 61 22 5 6 4 0 1 84 11 99
2019 PS-05 60 9 10 5 7 0 9 76 13 42
2017 PS 74 12 3 4 3 0 4 90 7 321
2017 PS-01 69 0 16 0 7 0 8 75 8 13
2017 PS-02 94 3 0 0 3 0 0 97 3 29
2017 PS-03 74 14 2 4 3 0 3 91 7 154
2017 PS-04 68 16 1 6 5 0 4 87 12 78
2017 PS-05 84 16 0 0 0 0 0 100 0 23
2014 PS 77 10 2 5 2 0 3 91 7 338
2014 PS-02 82 8 3 5 0 3 0 92 5 40
2014 PS-03 72 12 1 7 3 0 5 88 11 172
2014 PS-04 82 9 5 3 0 0 2 92 3 78
2014 PS-05 78 14 4 0 0 0 4 96 0 27
2011 PS 75 12 2 5 3 0 2 90 8 296
2011 PS-02 72 9 0 8 2 0 9 89 11 45
2011 PS-03 78 11 2 5 3 0 1 90 8 167
2011 PS-04 73 18 5 3 2 0 0 91 5 61
2011 PS-05 59 24 0 8 8 0 0 84 16 11
2008 PS 73 9 4 3 5 0 7 88 8 269
2008 PS-02 69 3 8 3 7 0 11 81 10 37
2008 PS-03 72 12 2 3 5 0 5 89 9 152
2008 PS-04 73 7 5 0 5 0 9 89 6 40
2008 PS-05 72 9 9 9 0 0 0 81 9 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 22 30 16 15 9 5 3 57 26 378
2019 PS-01 40 21 14 0 16 5 5 67 18 19
2019 PS-02 18 35 13 13 10 4 5 60 26 52
2019 PS-03 13 32 16 22 10 5 2 49 34 138
2019 PS-04 32 32 14 13 5 2 2 67 19 100
2019 PS-05 24 24 29 3 6 9 5 56 11 42
2018 PS 17 29 16 17 12 4 3 51 32 282
2018 PS-01 28 34 17 6 6 11 0 69 12 18
2018 PS-02 12 24 18 18 6 19 2 47 31 28
2018 PS-03 17 27 19 17 15 3 2 47 34 125
2018 PS-04 19 33 11 22 15 1 0 52 37 65
2018 PS-05 20 42 17 10 11 0 0 62 21 24
2017 PS 22 32 14 13 12 5 2 58 27 321
2017 PS-01 23 31 16 8 7 16 0 64 18 13
2017 PS-02 41 21 16 16 6 0 0 62 22 29
2017 PS-03 21 30 15 15 11 5 2 55 29 154
2017 PS-04 21 43 5 12 14 4 0 68 27 78
2017 PS-05 16 37 28 8 7 4 0 55 16 23
2014 PS 29 27 17 14 8 2 3 59 24 338
2014 PS-02 26 22 20 14 10 3 5 52 26 40
2014 PS-03 17 31 17 17 11 3 5 52 29 172
2014 PS-04 51 23 9 9 6 1 0 75 16 78
2014 PS-05 37 26 7 19 7 0 4 66 27 27

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 36 33 11 12 5 1 1 71 18 376
2019 PS-01 56 19 5 5 11 5 0 79 17 19
2019 PS-02 27 36 15 11 6 4 0 66 18 52
2019 PS-03 30 34 13 15 6 1 0 66 21 137
2019 PS-04 46 35 6 12 0 0 1 81 12 100
2019 PS-05 42 30 12 10 4 2 0 74 14 41
2018 PS 35 31 12 13 8 1 0 67 21 284
2018 PS-01 52 32 5 5 0 5 0 89 6 19
2018 PS-02 42 30 14 8 6 0 0 72 14 28
2018 PS-03 30 34 12 14 10 0 1 64 24 126
2018 PS-04 39 28 10 16 7 0 0 67 23 65
2018 PS-05 34 25 20 10 7 4 0 61 18 24
2017 PS 40 32 7 10 8 2 1 74 19 320
2017 PS-01 62 16 8 0 7 8 0 84 8 13
2017 PS-02 62 12 6 16 3 0 0 74 19 29
2017 PS-03 37 36 7 11 8 1 1 74 19 154
2017 PS-04 36 37 8 10 8 1 0 74 18 78
2017 PS-05 43 28 0 17 8 4 0 75 25 22
2014 PS 39 35 8 13 5 0 1 74 18 337
2014 PS-02 38 36 6 13 8 0 0 73 20 40
2014 PS-03 31 37 11 15 5 0 1 69 20 171
2014 PS-04 47 35 3 9 5 0 0 83 14 78
2014 PS-05 37 36 11 16 0 0 0 73 16 27

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 38 37 9 10 4 0 1 76 15 377
2019 PS-01 61 23 5 0 11 0 0 84 11 19
2019 PS-02 34 38 7 9 8 4 0 75 18 51
2019 PS-03 31 42 9 14 3 0 0 74 17 138
2019 PS-04 42 35 11 12 0 0 0 77 12 100
2019 PS-05 52 33 11 2 2 0 0 85 4 42
2018 PS 39 39 9 7 5 1 1 79 12 281
2018 PS-01 58 37 0 5 0 0 0 95 5 19
2018 PS-02 25 57 5 4 2 6 0 88 7 28
2018 PS-03 39 38 9 6 7 0 1 77 13 124
2018 PS-04 36 42 9 9 4 0 0 78 14 64
2018 PS-05 61 21 7 4 7 0 0 83 11 24
2017 PS 38 40 8 9 4 0 1 78 14 319
2017 PS-01 62 23 8 0 7 0 0 85 7 13
2017 PS-02 45 34 0 19 3 0 0 78 22 29
2017 PS-03 40 38 9 9 4 1 0 78 12 153
2017 PS-04 33 43 8 8 9 0 0 76 17 78
2017 PS-05 29 51 12 8 0 0 0 80 8 22
2014 PS 39 39 8 8 5 0 0 79 13 338
2014 PS-02 42 46 5 5 3 0 0 88 8 40
2014 PS-03 40 36 9 9 6 0 1 76 15 172
2014 PS-04 47 39 6 4 3 1 0 87 7 78
2014 PS-05 37 33 10 8 11 0 0 71 19 27

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 31 45 14 5 2 1 1 78 7 376
2019 PS-01 42 19 23 0 11 5 0 64 12 19
2019 PS-02 21 54 13 4 4 1 2 79 8 52
2019 PS-03 29 49 14 6 1 1 1 79 7 137
2019 PS-04 37 45 12 4 1 2 0 83 5 99
2019 PS-05 30 40 23 2 2 2 0 72 4 42
2018 PS 35 37 17 6 3 2 1 74 9 283
2018 PS-01 37 32 16 11 0 5 0 72 11 19
2018 PS-02 42 41 8 4 2 3 0 86 6 28
2018 PS-03 33 39 18 6 3 1 0 73 9 126
2018 PS-04 34 36 16 6 2 5 0 74 9 64
2018 PS-05 41 34 17 4 4 0 0 76 7 24
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 40 29 18 3 3 1 6 75 6 377
2019 PS-01 37 14 14 5 0 9 20 73 7 19
2019 PS-02 43 21 18 5 4 0 8 70 11 52
2019 PS-03 35 32 21 2 5 1 4 71 7 138
2019 PS-04 45 35 12 4 0 2 3 84 4 100
2019 PS-05 44 21 24 0 2 2 6 71 2 42

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 34 36 13 8 7 0 2 71 15 377
2019 PS-01 65 5 0 5 21 5 0 74 26 19
2019 PS-02 44 30 10 7 6 0 3 77 13 52
2019 PS-03 23 39 17 10 9 0 2 63 19 138
2019 PS-04 38 43 10 4 4 0 1 82 8 100
2019 PS-05 33 33 19 7 4 0 3 69 12 42
2018 PS 36 35 15 7 5 0 2 73 12 284
2018 PS-01 55 34 6 6 0 0 0 89 6 18
2018 PS-02 34 33 16 2 6 0 10 74 9 27
2018 PS-03 35 34 20 7 5 0 0 69 11 128
2018 PS-04 37 45 6 7 5 0 0 82 12 64
2018 PS-05 38 24 24 7 7 0 0 62 14 24
2017 PS 34 37 13 7 7 1 1 73 14 321
2017 PS-01 54 23 0 8 8 8 0 83 17 13
2017 PS-02 54 36 0 3 3 3 0 93 7 29
2017 PS-03 27 40 16 7 7 1 2 69 15 154
2017 PS-04 38 28 16 8 9 0 1 67 17 78
2017 PS-05 38 39 8 8 8 0 0 76 15 23
2014 PS 33 37 12 12 7 0 0 70 18 338
2014 PS-02 39 36 18 2 5 0 0 75 7 40
2014 PS-03 30 40 10 11 7 1 1 71 19 172
2014 PS-04 35 30 17 10 8 0 0 65 18 78
2014 PS-05 30 66 4 0 0 0 0 96 0 27
2011 PS 27 35 15 14 9 0 0 62 23 295
2011 PS-02 27 35 11 14 12 0 0 62 27 44
2011 PS-03 27 35 17 13 7 0 1 63 21 167
2011 PS-04 26 35 17 12 10 0 0 61 22 61
2011 PS-05 24 26 8 26 16 0 0 50 42 11
2008 PS 25 35 13 14 10 0 2 62 25 268
2008 PS-02 38 31 8 5 18 0 0 69 23 38
2008 PS-03 20 37 17 13 10 1 2 59 24 151
2008 PS-04 26 31 8 28 8 0 0 57 36 39
2008 PS-05 9 63 9 18 0 0 0 73 18 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 42 32 13 7 4 1 1 75 12 376
2019 PS-01 61 9 9 5 0 5 11 83 6 19
2019 PS-02 48 29 11 4 6 1 1 78 10 52
2019 PS-03 34 36 12 10 5 1 2 72 15 137
2019 PS-04 43 38 13 6 0 0 0 80 6 100
2019 PS-05 55 16 18 4 6 0 0 72 10 42
2018 PS 40 39 9 4 5 1 2 81 10 285
2018 PS-01 58 32 0 0 0 5 5 100 0 19
2018 PS-02 34 50 0 0 6 0 10 93 7 27
2018 PS-03 37 39 13 5 5 1 1 77 10 128
2018 PS-04 47 37 7 4 5 1 0 84 9 64
2018 PS-05 31 38 11 14 7 0 0 69 21 24
2017 PS 45 32 10 5 4 2 1 80 9 321
2017 PS-01 54 23 7 8 0 8 0 84 8 13
2017 PS-02 60 34 0 3 3 0 0 94 6 29
2017 PS-03 42 32 13 5 4 3 1 77 9 154
2017 PS-04 45 34 9 4 7 1 0 80 11 78
2017 PS-05 50 19 15 11 4 0 0 69 15 23
2014 PS 40 32 13 7 4 1 4 75 12 337
2014 PS-02 46 30 8 8 8 0 0 76 16 40
2014 PS-03 40 38 8 7 3 2 2 81 11 171
2014 PS-04 35 27 15 7 6 0 10 69 15 78
2014 PS-05 60 33 4 0 0 0 4 96 0 27
2011 PS 35 35 14 6 7 3 0 72 13 295
2011 PS-02 23 41 13 6 12 5 0 67 19 44
2011 PS-03 41 29 12 8 7 2 0 72 16 167
2011 PS-04 29 47 14 5 0 5 0 80 5 61
2011 PS-05 24 33 43 0 0 0 0 57 0 11
2008 PS 31 34 10 10 8 5 1 70 19 269
2008 PS-02 45 29 8 5 10 2 0 76 16 38
2008 PS-03 26 35 11 12 9 6 2 65 22 152
2008 PS-04 36 31 15 8 2 8 0 73 11 39
2008 PS-05 18 55 9 0 9 9 0 80 10 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 39 38 13 6 3 0 1 78 10 375
2019 PS-01 51 23 9 0 11 5 0 78 12 19
2019 PS-02 45 24 21 4 4 0 2 71 8 50
2019 PS-03 32 41 15 7 4 0 1 74 11 138
2019 PS-04 41 47 5 6 1 0 2 88 7 100
2019 PS-05 41 31 13 6 7 0 2 73 14 42
2018 PS 43 37 8 6 5 0 1 81 11 284
2018 PS-01 63 21 11 5 0 0 0 84 5 19
2018 PS-02 39 43 0 5 2 0 10 91 9 27
2018 PS-03 41 37 11 6 6 0 0 78 12 128
2018 PS-04 44 38 7 6 5 0 0 82 11 64
2018 PS-05 41 38 7 7 7 0 0 79 14 24
2017 PS 44 35 8 7 4 1 1 81 11 320
2017 PS-01 54 23 0 8 7 8 0 84 16 13
2017 PS-02 55 36 3 3 3 0 0 90 6 29
2017 PS-03 42 37 8 8 2 2 2 82 10 153
2017 PS-04 47 35 5 8 5 0 0 82 13 78
2017 PS-05 42 31 12 4 12 0 0 73 15 23
2014 PS 42 33 9 10 5 1 0 75 15 338
2014 PS-02 41 38 8 11 3 0 0 79 13 40
2014 PS-03 42 40 6 7 4 1 1 83 11 172
2014 PS-04 43 24 19 7 7 0 0 67 14 78
2014 PS-05 60 33 4 0 0 4 0 96 0 27
2011 PS 35 35 12 9 8 1 0 70 17 295
2011 PS-02 25 35 9 17 14 0 0 60 31 44
2011 PS-03 39 35 12 6 7 1 0 74 14 167
2011 PS-04 34 37 16 8 5 0 0 71 13 61
2011 PS-05 16 33 25 19 8 0 0 49 26 11
2008 PS 33 32 9 14 11 0 1 66 25 268
2008 PS-02 53 24 5 8 10 0 0 77 18 38
2008 PS-03 27 31 11 17 12 0 1 59 29 151
2008 PS-04 28 39 8 10 13 0 3 69 23 39
2008 PS-05 27 46 9 9 9 0 0 73 19 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 81 10 3 1 3 0 2 93 4 374
2019 PS-01 84 5 0 0 11 0 0 89 11 19
2019 PS-02 86 7 7 0 0 0 0 93 0 52
2019 PS-03 86 7 2 2 1 0 3 95 3 138
2019 PS-04 75 13 4 1 5 0 2 90 6 99
2019 PS-05 75 16 2 2 0 0 4 95 2 41
2017 PS 82 8 3 2 2 1 2 93 4 318
2017 PS-01 69 7 8 0 0 8 8 91 0 13
2017 PS-02 97 0 0 0 0 3 0 100 0 29
2017 PS-03 82 10 2 2 2 1 2 94 4 153
2017 PS-04 76 9 2 2 6 0 4 89 9 78
2017 PS-05 92 4 0 4 0 0 0 96 4 23
2014 PS 76 12 5 2 2 1 3 91 3 337
2014 PS-02 92 5 0 0 0 3 0 100 0 40
2014 PS-03 76 12 2 3 2 1 4 93 5 171
2014 PS-04 75 5 15 2 1 0 2 82 3 78
2014 PS-05 88 8 0 0 0 0 4 100 0 27
2011 PS 87 8 2 2 0 0 1 96 2 295
2011 PS-02 81 11 2 2 0 0 5 96 2 44
2011 PS-03 90 6 1 1 1 1 1 97 2 167
2011 PS-04 87 6 3 3 0 0 0 94 3 61
2011 PS-05 84 16 0 0 0 0 0 100 0 11
2008 PS 84 5 1 1 4 0 5 95 5 270
2008 PS-02 78 9 0 3 3 0 8 94 6 38
2008 PS-03 85 4 1 1 4 0 5 94 5 152
2008 PS-04 80 10 0 0 5 0 5 95 5 40
2008 PS-05 100 0 0 0 0 0 0 100 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 56 23 8 4 6 2 2 82 10 375
2019 PS-01 65 9 0 0 11 9 5 87 13 19
2019 PS-02 57 19 7 8 4 2 3 80 13 52
2019 PS-03 59 20 6 3 7 2 2 82 11 138
2019 PS-04 49 35 8 1 3 1 2 87 5 99
2019 PS-05 53 15 14 7 5 3 2 72 14 41
2017 PS 57 21 4 6 5 4 3 83 12 319
2017 PS-01 42 0 8 16 0 33 0 63 25 12
2017 PS-02 74 6 8 5 3 3 0 83 9 29
2017 PS-03 55 24 4 9 5 2 1 82 15 153
2017 PS-04 54 26 3 4 6 3 6 86 11 78
2017 PS-05 64 20 0 0 11 0 4 88 12 23
2014 PS 45 23 10 11 8 2 2 71 19 338
2014 PS-02 47 32 2 8 11 0 0 79 19 40
2014 PS-03 47 26 8 10 5 2 3 76 15 172
2014 PS-04 45 15 4 18 13 3 3 63 33 78
2014 PS-05 55 23 14 0 4 4 0 81 4 27
2011 PS 39 31 9 9 9 1 4 72 18 297
2011 PS-02 30 30 10 9 12 2 6 66 23 45
2011 PS-03 41 27 9 9 10 0 3 70 20 168
2011 PS-04 39 39 6 8 3 2 3 81 12 61
2011 PS-05 33 43 16 8 0 0 0 76 8 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 54 27 10 4 3 1 1 82 7 377
2019 PS-01 65 5 19 0 11 0 0 70 11 19
2019 PS-02 61 20 11 2 4 1 0 82 7 52
2019 PS-03 52 27 9 7 4 1 1 80 11 138
2019 PS-04 53 36 8 2 0 0 1 90 2 100
2019 PS-05 45 30 18 0 4 0 2 77 4 42
2018 PS 53 26 10 4 5 1 0 81 9 284
2018 PS-01 58 21 5 5 0 11 0 88 6 19
2018 PS-02 56 33 5 0 6 0 0 89 6 27
2018 PS-03 55 24 12 4 6 0 0 79 9 127
2018 PS-04 52 28 8 5 6 0 0 80 11 64
2018 PS-05 38 34 21 7 0 0 0 72 7 24
2017 PS 61 22 8 3 3 2 1 85 6 321
2017 PS-01 46 31 8 0 8 8 0 83 8 13
2017 PS-02 83 17 0 0 0 0 0 100 0 29
2017 PS-03 56 25 9 3 3 3 1 84 6 154
2017 PS-04 63 19 8 4 5 1 0 83 9 78
2017 PS-05 61 24 8 8 0 0 0 85 8 23

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 40 36 14 6 4 0 1 76 9 376
2019 PS-01 70 5 9 0 16 0 0 75 16 19
2019 PS-02 46 35 15 2 2 0 0 81 4 52
2019 PS-03 32 33 19 9 4 0 2 67 14 138
2019 PS-04 38 49 6 4 1 0 1 89 5 99
2019 PS-05 47 30 14 4 4 0 0 78 8 42
2018 PS 43 34 12 5 6 0 0 77 11 281
2018 PS-01 74 11 11 5 0 0 0 84 5 19
2018 PS-02 52 35 5 2 6 0 0 87 8 27
2018 PS-03 37 35 13 6 8 0 0 73 14 125
2018 PS-04 41 38 15 2 4 0 0 79 6 63
2018 PS-05 42 38 7 10 4 0 0 79 14 24
2017 PS 52 25 9 5 6 2 1 80 11 320
2017 PS-01 54 23 7 0 8 8 0 84 8 13
2017 PS-02 71 14 6 3 6 0 0 84 9 29
2017 PS-03 45 31 11 5 6 2 1 78 11 153
2017 PS-04 50 26 9 4 8 1 3 79 12 78
2017 PS-05 57 24 0 8 8 4 0 84 16 23
2014 PS 43 27 13 11 5 1 1 71 16 338
2014 PS-02 42 29 8 16 5 0 0 72 21 40
2014 PS-03 41 32 11 9 4 2 1 75 14 172
2014 PS-04 44 23 11 14 7 0 1 67 21 78
2014 PS-05 65 27 0 0 4 0 4 96 4 27

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 35 48 7 4 3 2 2 86 7 53
2019 PS-04 35 54 4 2 2 2 0 91 4 44
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 26 33 18 7 7 8 1 64 16 377
2019 PS-01 72 14 9 5 0 0 0 86 5 19
2019 PS-02 30 30 15 11 10 2 1 63 22 52
2019 PS-03 17 33 18 8 8 15 0 59 19 138
2019 PS-04 27 40 21 6 3 2 1 69 10 99
2019 PS-05 26 36 24 7 4 2 0 64 12 42
2018 PS 25 31 15 9 8 11 1 64 19 286
2018 PS-01 45 11 22 0 0 17 6 72 0 18
2018 PS-02 39 28 0 5 12 16 0 80 20 28
2018 PS-03 14 36 16 11 10 12 0 57 24 128
2018 PS-04 35 31 17 8 5 4 0 69 14 65
2018 PS-05 38 21 24 10 7 0 0 59 17 24
2017 PS 25 32 15 9 7 11 0 65 18 320
2017 PS-01 46 0 23 15 0 16 0 54 18 13
2017 PS-02 30 42 0 0 10 19 0 88 12 29
2017 PS-03 18 33 20 9 8 13 0 58 19 154
2017 PS-04 29 32 16 11 8 4 0 63 20 77
2017 PS-05 38 43 11 4 4 0 0 81 7 23
2014 PS 24 30 15 12 7 10 1 60 22 338
2014 PS-02 31 35 16 11 5 3 0 68 16 40
2014 PS-03 20 28 20 9 10 12 1 55 22 172
2014 PS-04 31 31 12 9 3 15 0 72 14 78
2014 PS-05 27 42 7 7 7 7 4 77 16 27
2011 PS 19 34 18 12 11 7 0 57 24 296
2011 PS-02 21 37 9 6 15 13 0 66 24 44
2011 PS-03 19 29 21 14 11 7 0 51 26 168
2011 PS-04 21 39 14 11 10 5 0 63 22 61
2011 PS-05 8 48 35 9 0 0 0 56 9 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 21 35 20 11 8 4 0 58 21 377
2019 PS-01 72 14 9 0 5 0 0 86 5 19
2019 PS-02 21 40 13 6 16 4 0 64 22 52
2019 PS-03 13 30 25 16 9 7 0 47 27 138
2019 PS-04 20 45 22 10 2 1 0 65 12 99
2019 PS-05 27 36 19 11 4 2 0 64 16 42
2018 PS 22 32 18 11 12 5 0 57 24 286
2018 PS-01 44 28 6 0 6 17 0 87 7 18
2018 PS-02 31 25 8 12 13 10 0 62 29 28
2018 PS-03 14 32 20 13 15 5 0 49 30 128
2018 PS-04 26 39 18 8 8 1 0 66 16 65
2018 PS-05 31 21 31 7 11 0 0 52 17 24
2017 PS 22 31 19 15 8 5 0 55 25 321
2017 PS-01 38 16 23 8 7 8 0 58 16 13
2017 PS-02 23 39 10 6 10 13 0 70 19 29
2017 PS-03 16 28 23 19 9 5 0 46 30 154
2017 PS-04 21 36 20 15 7 1 0 57 22 78
2017 PS-05 40 37 12 8 4 0 0 77 11 23
2014 PS 16 31 21 15 11 6 0 50 27 338
2014 PS-02 20 42 13 13 10 3 0 63 24 40
2014 PS-03 13 26 28 13 14 6 1 42 28 172
2014 PS-04 19 36 20 9 6 10 0 61 17 78
2014 PS-05 30 42 6 11 7 4 0 74 19 27
2011 PS 15 30 20 20 12 2 1 46 33 296
2011 PS-02 13 34 22 11 16 2 2 48 28 44
2011 PS-03 17 27 20 22 12 2 1 45 35 168
2011 PS-04 18 32 16 22 10 2 0 51 33 61
2011 PS-05 0 40 24 17 19 0 0 40 36 11
2008 PS 17 32 20 17 12 3 0 50 30 270
2008 PS-02 18 37 13 17 16 0 0 55 32 38
2008 PS-03 12 30 23 18 14 3 0 43 32 152
2008 PS-04 20 38 12 18 10 3 0 59 28 40
2008 PS-05 36 28 18 19 0 0 0 64 19 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 17 28 25 14 10 6 0 48 26 376
2019 PS-01 35 42 14 0 5 5 0 80 5 19
2019 PS-02 22 26 20 12 16 4 0 50 29 52
2019 PS-03 9 24 27 19 11 11 0 37 34 138
2019 PS-04 19 33 28 11 6 2 0 54 17 98
2019 PS-05 24 30 25 14 4 2 0 56 18 42
2018 PS 14 31 17 15 13 10 0 50 30 285
2018 PS-01 39 28 6 0 11 17 0 80 13 18
2018 PS-02 21 26 5 23 15 9 0 52 42 28
2018 PS-03 9 27 23 14 16 11 0 41 34 128
2018 PS-04 14 48 5 18 6 9 0 68 26 65
2018 PS-05 27 18 31 10 14 0 0 45 24 24
2017 PS 16 29 22 17 8 8 0 49 28 321
2017 PS-01 30 23 16 0 7 23 0 70 10 13
2017 PS-02 16 28 18 19 10 9 0 49 32 29
2017 PS-03 10 26 25 22 9 8 0 39 34 154
2017 PS-04 17 38 18 18 8 1 0 56 26 78
2017 PS-05 24 41 20 4 7 4 0 68 12 23
2014 PS 14 24 17 20 15 9 1 42 39 338
2014 PS-02 16 30 21 15 13 5 0 49 30 40
2014 PS-03 10 23 21 19 15 10 2 38 38 172
2014 PS-04 16 23 16 25 8 12 0 44 38 78
2014 PS-05 34 31 7 18 11 0 0 64 29 27
2011 PS 6 30 25 22 11 6 0 38 35 295
2011 PS-02 4 25 26 22 12 11 0 33 38 43
2011 PS-03 7 28 27 22 10 6 0 37 34 168
2011 PS-04 6 38 24 19 10 3 0 45 30 61
2011 PS-05 0 24 24 33 19 0 0 24 52 11
2008 PS 10 31 15 26 12 6 0 43 41 270
2008 PS-02 18 37 3 22 18 3 0 56 41 38
2008 PS-03 5 28 20 27 12 8 0 35 43 152
2008 PS-04 13 38 9 30 7 3 0 51 39 40
2008 PS-05 18 37 9 28 9 0 0 54 37 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 14 32 21 16 11 4 0 49 29 375
2019 PS-01 44 21 14 11 5 5 0 69 17 19
2019 PS-02 15 32 23 15 12 2 0 49 28 52
2019 PS-03 6 33 20 19 14 7 0 43 35 138
2019 PS-04 15 35 20 22 6 2 0 52 28 97
2019 PS-05 26 28 28 7 8 2 0 55 16 42
2018 PS 18 27 16 20 15 5 0 47 36 286
2018 PS-01 28 28 11 17 6 11 0 62 25 18
2018 PS-02 31 14 11 20 18 7 0 47 41 28
2018 PS-03 11 25 21 20 18 5 0 38 40 128
2018 PS-04 20 35 9 22 11 2 0 56 34 65
2018 PS-05 20 31 21 14 14 0 0 52 27 24
2017 PS 19 30 22 15 10 5 0 51 26 320
2017 PS-01 46 0 23 8 7 16 0 54 18 13
2017 PS-02 23 33 8 16 13 6 0 60 31 29
2017 PS-03 11 31 23 21 10 4 0 43 32 154
2017 PS-04 26 31 18 11 10 3 0 59 22 77
2017 PS-05 22 36 35 4 4 0 0 58 8 23
2014 PS 13 34 15 20 13 3 1 49 35 338
2014 PS-02 17 24 6 33 18 3 0 42 52 40
2014 PS-03 9 30 20 18 16 5 2 42 37 172
2014 PS-04 17 40 14 21 8 0 0 57 30 78
2014 PS-05 26 37 18 12 7 0 0 63 19 27
2011 PS 11 32 20 21 12 4 0 45 34 295
2011 PS-02 11 19 18 28 19 6 0 31 50 43
2011 PS-03 12 30 19 25 9 4 0 44 36 168
2011 PS-04 11 42 24 10 12 2 0 54 22 61
2011 PS-05 0 32 25 17 26 0 0 32 43 11
2008 PS 14 35 12 24 12 3 0 50 37 270
2008 PS-02 21 40 12 10 18 0 0 60 28 38
2008 PS-03 14 32 14 25 12 3 0 47 39 152
2008 PS-04 8 45 13 23 12 0 0 53 35 40
2008 PS-05 18 28 0 45 9 0 0 45 55 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PS 30 18 12 7 7 21 5 64 19 375
2019 PS-01 26 12 5 5 16 28 9 60 33 19
2019 PS-02 37 15 5 6 4 31 4 78 14 52
2019 PS-03 33 17 13 7 7 20 4 65 18 136
2019 PS-04 25 26 13 6 6 17 6 67 16 100
2019 PS-05 23 18 22 13 6 12 6 50 23