2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 37 45 5 10 3 0 0 82 13 17798
2019 PM-01 43 42 4 8 2 0 0 85 10 4502
2019 PM-02 37 45 5 10 4 0 0 82 13 3286
2019 PM-03 36 46 5 10 3 0 0 82 12 3203
2019 PM-04 32 47 6 11 4 0 0 79 15 2406
2019 PM-05 32 49 5 11 3 0 0 81 14 2643
2019 PM-06 33 48 5 11 3 0 0 81 14 1362
2019 PM-07 25 55 10 10 0 0 0 80 10 20
2017 PM 33 48 4 10 4 0 0 81 14 16702
2017 PM-01 41 45 4 8 2 0 0 86 10 4330
2017 PM-02 33 48 5 11 4 0 0 81 14 3194
2017 PM-03 31 50 4 11 4 0 0 81 15 2913
2017 PM-04 29 52 4 11 4 0 0 80 15 2289
2017 PM-05 29 51 4 12 4 0 0 80 16 2456
2017 PM-06 28 48 6 12 6 0 0 76 18 1342
2017 PM-07 27 65 0 4 4 0 0 92 8 25
2014 PM 30 49 5 11 4 0 0 79 16 16184
2014 PM-01 36 47 5 9 3 0 0 83 12 4522
2014 PM-02 28 50 5 12 4 0 0 78 16 2895
2014 PM-03 28 50 6 12 4 0 0 78 16 2702
2014 PM-04 29 47 5 13 5 0 0 76 18 2266
2014 PM-05 28 49 6 13 5 0 0 77 17 2287
2014 PM-06 28 50 4 13 5 0 0 78 18 1358
2014 PM-07 26 51 4 0 18 0 0 77 18 23
2011 PM 33 48 4 11 4 0 0 81 14 17725
2011 PM-01 37 46 4 10 3 0 0 83 13 4350
2011 PM-02 30 49 5 12 4 0 0 79 16 3345
2011 PM-03 31 49 5 12 4 0 0 80 16 2898
2011 PM-04 34 48 4 10 3 0 0 82 14 2709
2011 PM-05 33 48 4 11 3 0 0 81 14 2688
2011 PM-06 38 46 4 8 4 0 0 84 12 1638
2011 PM-07 28 55 3 8 5 0 0 83 14 35
2008 PM 28 48 5 13 5 0 0 76 19 18759
2008 PM-01 32 49 5 10 4 0 0 81 14 3675
2008 PM-02 29 48 5 12 5 0 0 77 18 3317
2008 PM-03 19 46 8 18 10 0 0 65 28 4306
2008 PM-04 29 48 5 13 4 0 0 77 17 3255
2008 PM-05 32 50 4 11 3 0 0 82 13 2560
2008 PM-06 38 45 3 11 3 0 0 83 13 1440

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 70 17 5 5 2 0 1 88 7 17771
2019 PM-01 75 15 4 2 1 0 2 92 4 4496
2019 PM-02 73 15 4 3 2 0 2 90 6 3278
2019 PM-03 71 16 5 4 2 0 2 89 6 3198
2019 PM-04 64 21 5 6 3 0 1 86 9 2410
2019 PM-05 62 20 5 7 4 0 1 83 12 2634
2019 PM-06 63 19 5 8 4 0 1 83 11 1361
2019 PM-07 66 19 5 0 5 0 5 89 5 20
2017 PM 68 18 4 5 2 0 1 88 8 16690
2017 PM-01 77 15 3 2 1 0 2 93 4 4327
2017 PM-02 72 17 4 4 2 0 1 90 5 3194
2017 PM-03 67 20 4 5 2 0 1 88 8 2909
2017 PM-04 62 21 6 7 3 0 1 84 10 2286
2017 PM-05 61 20 6 8 4 0 1 82 12 2454
2017 PM-06 61 21 5 8 4 0 1 83 12 1342
2017 PM-07 77 8 8 0 8 0 0 85 8 25
2014 PM 66 19 5 6 3 0 1 87 9 16172
2014 PM-01 74 16 3 3 2 0 1 92 5 4520
2014 PM-02 68 19 4 4 3 0 2 89 7 2895
2014 PM-03 65 20 5 5 3 0 2 87 8 2700
2014 PM-04 61 20 6 7 4 0 1 82 11 2263
2014 PM-05 58 21 5 9 5 0 1 81 14 2283
2014 PM-06 61 21 6 8 4 0 1 82 12 1357
2014 PM-07 69 25 0 0 6 0 0 94 6 23
2011 PM 68 17 4 6 3 0 1 86 9 17728
2011 PM-01 74 15 4 3 2 0 2 91 6 4356
2011 PM-02 70 16 4 5 3 0 2 88 7 3347
2011 PM-03 67 18 4 6 3 0 1 86 10 2899
2011 PM-04 65 18 5 7 4 0 2 84 11 2708
2011 PM-05 61 19 4 9 5 0 1 82 14 2684
2011 PM-06 64 18 4 8 5 0 1 82 13 1637
2011 PM-07 59 30 3 3 6 0 0 89 8 35
2008 PM 68 18 4 5 3 0 1 87 9 18745
2008 PM-01 75 16 3 3 2 0 1 91 5 3672
2008 PM-02 72 16 4 4 3 0 1 90 7 3316
2008 PM-03 68 19 5 5 2 0 1 88 7 4300
2008 PM-04 64 19 5 7 4 0 2 84 11 3251
2008 PM-05 64 19 4 8 4 0 0 83 12 2562
2008 PM-06 60 21 4 9 5 0 1 82 14 1438

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 39 36 7 12 6 0 0 75 18 17772
2019 PM-01 39 36 8 11 5 0 0 75 16 4498
2019 PM-02 37 37 7 13 6 0 0 74 19 3283
2019 PM-03 39 38 7 12 5 0 0 76 17 3194
2019 PM-04 39 37 6 11 6 0 0 77 17 2407
2019 PM-05 41 35 6 12 6 0 0 76 18 2639
2019 PM-06 40 34 6 12 7 0 0 74 20 1356
2019 PM-07 45 40 0 15 0 0 0 85 15 20
2017 PM 36 36 7 13 8 0 0 72 21 16690
2017 PM-01 38 36 7 12 6 0 0 74 19 4325
2017 PM-02 34 36 8 13 9 0 0 70 22 3192
2017 PM-03 34 38 7 14 7 0 0 72 21 2911
2017 PM-04 36 37 8 13 7 0 0 73 19 2289
2017 PM-05 38 35 6 13 9 0 0 72 22 2454
2017 PM-06 37 35 5 13 9 0 0 72 23 1341
2017 PM-07 28 52 4 12 4 0 0 80 16 25
2014 PM 36 36 7 12 8 0 0 72 21 16173
2014 PM-01 34 36 8 13 9 0 0 70 21 4521
2014 PM-02 32 37 9 13 9 0 0 69 22 2891
2014 PM-03 36 36 7 13 8 0 0 72 21 2698
2014 PM-04 38 37 7 11 8 0 0 75 19 2265
2014 PM-05 40 34 7 11 8 0 0 74 19 2286
2014 PM-06 38 35 5 12 9 0 0 74 21 1358
2014 PM-07 60 17 4 9 10 0 0 77 18 23
2011 PM 36 38 8 11 7 0 0 74 18 17709
2011 PM-01 30 38 8 14 9 0 0 69 23 4350
2011 PM-02 32 42 9 11 6 0 0 74 18 3351
2011 PM-03 37 38 8 11 6 0 0 75 17 2895
2011 PM-04 39 38 8 10 5 0 0 77 16 2701
2011 PM-05 41 35 8 10 6 0 0 76 16 2682
2011 PM-06 46 35 5 8 5 0 0 81 14 1633
2011 PM-07 36 37 11 9 6 0 0 74 15 35

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 25 42 11 15 6 0 0 68 21 17707
2019 PM-01 30 43 9 13 5 0 0 73 18 4482
2019 PM-02 24 42 10 17 7 0 0 66 24 3269
2019 PM-03 23 42 13 16 6 0 0 65 22 3189
2019 PM-04 23 41 13 16 7 0 0 64 23 2395
2019 PM-05 23 43 12 15 6 0 0 66 21 2631
2019 PM-06 30 41 11 11 6 0 1 71 17 1349
2019 PM-07 5 65 10 10 5 0 5 73 16 20
2018 PM 23 47 9 14 6 0 0 70 20 15652
2018 PM-01 30 48 6 11 4 0 0 78 16 3720
2018 PM-02 22 49 8 14 7 0 0 71 21 3018
2018 PM-03 19 47 10 17 6 0 0 66 23 2737
2018 PM-04 18 46 12 18 6 0 0 64 24 2189
2018 PM-05 20 47 11 16 6 0 1 67 22 2403
2018 PM-06 28 44 11 11 5 0 1 73 16 1282
2018 PM-07 13 55 6 13 13 0 0 68 26 15
2017 PM 24 42 11 16 7 0 0 66 23 16689
2017 PM-01 29 42 9 13 6 0 0 72 19 4326
2017 PM-02 21 41 11 18 9 0 0 62 27 3193
2017 PM-03 20 42 12 17 8 0 0 63 25 2912
2017 PM-04 20 41 13 17 8 0 0 61 25 2287
2017 PM-05 23 41 13 16 7 0 0 64 24 2452
2017 PM-06 27 43 12 12 6 0 1 71 17 1343
2017 PM-07 12 36 33 8 12 0 0 48 20 25
2014 PM 22 41 12 16 8 0 0 64 24 16176
2014 PM-01 26 43 10 14 6 0 0 69 21 4522
2014 PM-02 18 41 12 18 10 0 0 60 29 2892
2014 PM-03 19 42 13 19 8 0 0 61 26 2701
2014 PM-04 21 40 13 17 8 0 0 61 26 2266
2014 PM-05 23 40 12 16 9 0 0 63 25 2285
2014 PM-06 28 41 12 12 7 0 1 70 19 1356
2014 PM-07 30 30 13 17 10 0 0 60 27 23
2011 PM 25 43 11 14 6 0 1 68 20 17730
2011 PM-01 28 46 9 12 5 0 0 74 17 4358
2011 PM-02 20 43 11 17 8 0 0 63 26 3345
2011 PM-03 22 43 12 15 7 0 1 65 22 2893
2011 PM-04 24 42 12 15 6 0 1 67 21 2710
2011 PM-05 25 43 13 13 5 0 1 69 19 2688
2011 PM-06 32 38 15 11 4 0 1 70 15 1639
2011 PM-07 25 50 17 3 6 0 0 75 8 35
2008 PM 19 42 13 16 9 0 0 62 25 18775
2008 PM-01 25 46 10 13 5 0 0 71 19 3679
2008 PM-02 17 42 12 19 9 0 0 59 28 3321
2008 PM-03 15 39 13 19 13 0 0 54 33 4311
2008 PM-04 19 43 13 16 8 0 0 63 25 3254
2008 PM-05 21 44 13 14 6 0 1 66 20 2566
2008 PM-06 26 40 15 12 5 0 1 68 18 1437

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 41 38 9 8 3 0 0 79 11 17652
2019 PM-01 41 37 10 9 4 0 0 78 12 4467
2019 PM-02 37 38 10 9 5 0 0 76 14 3263
2019 PM-03 41 39 9 7 3 0 0 80 10 3169
2019 PM-04 42 37 11 7 3 0 0 79 10 2393
2019 PM-05 46 37 8 7 2 0 0 82 9 2622
2019 PM-06 46 37 8 6 3 0 0 84 9 1346
2019 PM-07 50 30 15 5 0 0 0 80 5 20
2017 PM 42 39 8 8 3 0 0 81 11 16643
2017 PM-01 40 38 8 9 4 0 0 79 13 4322
2017 PM-02 38 39 10 9 4 0 0 77 13 3183
2017 PM-03 43 39 7 8 3 0 0 82 11 2907
2017 PM-04 42 40 8 7 3 0 0 82 10 2276
2017 PM-05 45 39 7 6 3 0 0 84 9 2444
2017 PM-06 46 38 7 5 3 0 0 84 8 1334
2017 PM-07 42 42 4 12 0 0 0 84 12 25
2014 PM 37 39 10 9 4 0 0 77 13 16173
2014 PM-01 33 40 10 11 6 0 0 73 17 4520
2014 PM-02 31 41 12 10 4 0 0 73 15 2893
2014 PM-03 40 40 9 8 3 0 0 80 11 2700
2014 PM-04 40 40 10 7 3 0 0 80 10 2264
2014 PM-05 43 37 9 7 3 0 0 81 10 2286
2014 PM-06 46 38 8 6 2 0 0 85 8 1356
2014 PM-07 47 43 0 4 6 0 0 90 10 23

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 41 33 11 9 6 0 0 74 15 17758
2019 PM-01 39 33 12 9 6 0 0 72 15 4494
2019 PM-02 38 32 13 10 7 0 0 70 17 3277
2019 PM-03 42 33 10 10 6 0 0 75 15 3192
2019 PM-04 44 32 10 9 5 0 0 77 14 2402
2019 PM-05 46 34 7 8 5 0 0 80 13 2640
2019 PM-06 37 35 9 12 7 0 0 72 18 1360
2019 PM-07 10 44 15 30 0 0 0 54 30 20
2018 PM 38 35 11 9 6 0 0 74 15 15616
2018 PM-01 35 36 13 9 6 0 1 72 16 3711
2018 PM-02 35 36 12 9 6 0 1 72 16 3004
2018 PM-03 38 35 11 9 5 0 0 74 15 2725
2018 PM-04 43 34 9 9 4 0 0 77 13 2183
2018 PM-05 43 35 9 9 4 0 0 78 13 2407
2018 PM-06 39 33 8 12 7 0 0 72 19 1281
2018 PM-07 34 47 6 0 13 0 0 81 13 15
2017 PM 39 34 11 9 7 0 0 73 16 16674
2017 PM-01 37 33 12 9 7 0 1 72 16 4328
2017 PM-02 36 34 13 9 8 0 0 70 17 3189
2017 PM-03 40 35 10 9 6 0 0 75 15 2908
2017 PM-04 43 33 8 9 6 0 0 77 15 2281
2017 PM-05 41 34 9 10 5 0 0 75 15 2451
2017 PM-06 37 36 8 11 7 0 0 73 19 1340
2017 PM-07 27 50 8 11 4 0 0 77 15 25
2014 PM 33 34 13 11 8 0 1 67 19 16176
2014 PM-01 30 33 15 12 9 1 1 63 21 4522
2014 PM-02 28 35 14 12 10 0 1 64 22 2892
2014 PM-03 35 34 13 10 7 1 1 70 16 2700
2014 PM-04 37 34 11 10 7 0 0 72 17 2266
2014 PM-05 37 35 10 10 7 0 1 73 16 2285
2014 PM-06 35 35 10 12 8 0 0 70 20 1358
2014 PM-07 26 39 9 17 10 0 0 65 27 23
2011 PM 33 37 12 10 7 0 1 70 18 17730
2011 PM-01 25 36 15 13 10 1 1 62 24 4355
2011 PM-02 30 38 13 10 8 0 1 68 19 3348
2011 PM-03 34 38 11 9 6 0 1 73 16 2893
2011 PM-04 40 36 9 9 5 0 0 76 15 2710
2011 PM-05 39 36 10 9 5 0 0 76 14 2689
2011 PM-06 38 39 8 9 6 0 0 77 15 1638
2011 PM-07 28 40 6 17 8 0 0 69 25 35

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 36 40 11 8 5 0 0 76 13 17773
2019 PM-01 35 39 13 8 5 0 0 74 13 4500
2019 PM-02 30 38 14 10 7 0 0 69 17 3282
2019 PM-03 37 41 11 7 4 0 0 78 11 3197
2019 PM-04 36 43 10 7 4 0 0 79 11 2409
2019 PM-05 40 40 9 7 4 0 0 80 11 2637
2019 PM-06 43 38 8 6 4 0 0 81 10 1355
2019 PM-07 35 50 5 10 0 0 0 85 10 20
2018 PM 33 42 12 8 5 0 0 75 13 15558
2018 PM-01 32 42 13 8 5 0 0 74 13 3696
2018 PM-02 28 41 14 9 7 0 0 70 16 2993
2018 PM-03 34 44 11 8 4 0 0 78 12 2724
2018 PM-04 32 44 12 8 4 0 0 76 12 2175
2018 PM-05 36 43 10 7 3 0 0 80 10 2400
2018 PM-06 43 39 7 7 4 0 0 81 11 1265
2018 PM-07 32 40 13 15 0 0 0 72 15 15
2017 PM 33 44 10 8 5 0 0 77 12 16686
2017 PM-01 31 43 12 7 5 0 0 75 13 4329
2017 PM-02 27 45 13 9 6 0 0 72 16 3192
2017 PM-03 34 46 10 7 4 0 0 80 11 2911
2017 PM-04 32 46 10 8 4 0 0 78 12 2286
2017 PM-05 37 43 8 7 4 0 0 80 11 2453
2017 PM-06 43 42 6 6 3 0 0 85 9 1337
2017 PM-07 42 42 8 8 0 0 0 84 8 25
2014 PM 28 45 12 9 6 0 0 74 14 16177
2014 PM-01 28 46 12 8 6 0 0 74 14 4520
2014 PM-02 25 46 13 9 7 0 0 70 16 2892
2014 PM-03 29 46 12 9 5 0 0 75 13 2702
2014 PM-04 26 46 12 10 6 0 0 72 16 2265
2014 PM-05 30 46 10 9 5 0 0 75 15 2286
2014 PM-06 38 43 8 7 4 0 0 81 11 1358
2014 PM-07 43 25 9 13 10 0 0 68 23 23
2011 PM 32 41 12 9 6 0 0 73 15 17705
2011 PM-01 29 39 14 10 8 0 0 69 18 4350
2011 PM-02 28 42 13 10 7 0 0 69 17 3340
2011 PM-03 33 42 11 8 5 0 0 76 13 2890
2011 PM-04 33 41 12 10 4 0 0 74 14 2706
2011 PM-05 35 41 10 8 6 0 0 76 14 2685
2011 PM-06 41 40 8 7 4 0 0 81 12 1638
2011 PM-07 25 64 3 9 0 0 0 88 9 35
2008 PM 32 42 11 9 5 0 0 74 14 18650
2008 PM-01 31 42 13 10 5 0 0 72 15 3661
2008 PM-02 29 42 13 10 5 0 0 72 16 3294
2008 PM-03 30 42 12 9 7 0 0 73 16 4267
2008 PM-04 32 44 10 9 5 0 0 76 14 3243
2008 PM-05 37 41 9 9 4 0 0 78 13 2551
2008 PM-06 42 41 6 6 4 0 0 84 10 1430

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 25 36 16 14 8 0 0 61 23 17779
2019 PM-01 23 34 18 14 10 0 0 57 24 4501
2019 PM-02 20 32 18 18 11 0 0 52 30 3284
2019 PM-03 26 37 15 13 7 0 0 64 21 3197
2019 PM-04 28 39 14 12 7 0 0 67 20 2402
2019 PM-05 30 40 13 11 6 0 0 71 16 2639
2019 PM-06 28 39 12 14 7 0 0 67 21 1361
2019 PM-07 15 65 15 0 5 0 0 80 5 20
2018 PM 23 34 17 14 11 0 0 58 25 15623
2018 PM-01 20 33 19 16 12 0 0 54 28 3710
2018 PM-02 20 30 21 15 14 0 0 50 29 3009
2018 PM-03 25 35 16 13 10 0 0 60 24 2734
2018 PM-04 26 37 16 13 9 0 0 63 21 2181
2018 PM-05 28 37 15 12 8 0 0 65 20 2404
2018 PM-06 27 36 14 13 10 0 0 63 23 1280
2018 PM-07 13 32 27 21 6 0 0 45 28 15
2017 PM 24 36 16 14 10 0 0 60 24 16679
2017 PM-01 22 33 18 15 11 0 0 55 26 4327
2017 PM-02 19 32 18 16 14 0 0 52 30 3195
2017 PM-03 24 38 15 15 8 0 0 62 23 2907
2017 PM-04 26 38 14 13 8 0 0 65 21 2283
2017 PM-05 28 38 14 12 7 0 0 66 20 2453
2017 PM-06 27 39 12 14 8 0 0 66 22 1337
2017 PM-07 44 21 23 8 4 0 0 65 12 25
2014 PM 19 34 18 16 12 0 0 54 29 16176
2014 PM-01 16 32 20 17 14 0 0 48 32 4519
2014 PM-02 15 31 19 19 15 0 0 46 35 2895
2014 PM-03 21 35 17 17 9 0 0 56 26 2701
2014 PM-04 22 37 16 14 11 0 0 59 25 2264
2014 PM-05 22 39 15 14 9 0 0 61 24 2287
2014 PM-06 25 38 15 14 8 0 0 62 22 1356
2014 PM-07 13 38 13 17 18 0 0 51 35 23
2011 PM 18 36 16 17 13 0 0 54 29 17731
2011 PM-01 12 33 19 19 17 0 0 45 36 4359
2011 PM-02 14 32 18 18 17 0 0 46 36 3342
2011 PM-03 20 36 17 17 11 0 0 56 27 2898
2011 PM-04 21 40 14 15 10 0 0 61 25 2707
2011 PM-05 24 40 13 14 9 0 0 64 23 2689
2011 PM-06 23 40 14 14 9 0 0 63 23 1639
2011 PM-07 25 41 17 11 6 0 0 67 17 35

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 33 42 11 10 4 0 0 75 14 17682
2019 PM-01 41 41 10 6 2 0 0 82 8 4479
2019 PM-02 31 43 11 10 5 0 0 73 15 3264
2019 PM-03 32 43 11 10 4 0 0 75 14 3178
2019 PM-04 28 43 12 12 6 0 0 71 18 2393
2019 PM-05 27 44 11 13 5 0 0 71 18 2623
2019 PM-06 29 44 11 11 5 0 0 73 16 1355
2019 PM-07 25 39 25 10 0 0 0 65 10 20
2018 PM 30 42 13 10 5 0 0 72 16 15637
2018 PM-01 37 43 11 6 3 0 0 80 9 3712
2018 PM-02 31 40 12 11 6 0 0 71 17 3013
2018 PM-03 27 44 13 11 5 0 0 71 16 2734
2018 PM-04 26 42 13 13 7 0 0 67 19 2186
2018 PM-05 25 41 14 13 6 0 0 66 20 2410
2018 PM-06 28 40 14 12 6 0 0 69 18 1278
2018 PM-07 19 48 13 13 6 0 0 68 19 15
2017 PM 30 43 11 10 5 0 0 74 15 16681
2017 PM-01 38 43 10 6 3 0 0 81 9 4328
2017 PM-02 29 43 12 10 5 0 0 73 15 3189
2017 PM-03 28 45 11 11 5 0 0 73 16 2910
2017 PM-04 26 42 13 12 6 0 0 68 19 2286
2017 PM-05 27 43 11 13 6 0 0 69 19 2453
2017 PM-06 28 44 11 10 6 0 0 72 17 1337
2017 PM-07 23 46 16 16 0 0 0 69 16 25

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 44 39 9 5 3 0 0 83 7 17695
2019 PM-01 46 38 9 4 2 0 0 84 7 4477
2019 PM-02 40 39 11 6 3 0 0 79 10 3274
2019 PM-03 45 40 9 4 2 0 0 85 6 3176
2019 PM-04 42 40 9 5 3 0 0 82 8 2391
2019 PM-05 45 40 7 5 3 0 0 85 8 2627
2019 PM-06 51 37 6 3 2 0 0 88 5 1354
2019 PM-07 55 30 10 5 0 0 0 85 5 20
2018 PM 45 41 8 4 2 0 0 86 6 15630
2018 PM-01 45 41 9 4 1 0 0 86 5 3714
2018 PM-02 41 42 10 5 2 0 0 83 7 3007
2018 PM-03 44 42 7 4 2 0 0 86 6 2735
2018 PM-04 43 42 8 5 2 0 0 85 7 2185
2018 PM-05 47 41 6 4 2 0 0 87 6 2405
2018 PM-06 55 35 5 3 2 0 0 90 5 1279
2018 PM-07 52 35 6 6 0 0 0 87 6 15
2017 PM 41 41 9 5 3 0 0 83 8 16665
2017 PM-01 43 40 9 4 3 1 0 84 7 4319
2017 PM-02 37 43 11 6 3 0 0 80 9 3190
2017 PM-03 41 43 8 5 3 0 0 84 7 2909
2017 PM-04 38 42 10 7 3 0 0 80 10 2283
2017 PM-05 42 40 9 6 3 0 0 82 9 2448
2017 PM-06 47 40 6 4 2 0 0 88 6 1338
2017 PM-07 56 36 4 4 0 0 0 92 4 25
2014 PM 38 41 11 6 4 0 0 79 9 16177
2014 PM-01 36 42 12 5 3 1 0 79 9 4525
2014 PM-02 34 42 13 6 4 1 0 77 11 2895
2014 PM-03 38 42 11 6 3 0 0 81 9 2699
2014 PM-04 36 43 10 6 4 0 0 80 10 2261
2014 PM-05 40 39 11 6 4 0 0 79 10 2285
2014 PM-06 48 38 7 5 2 0 0 86 7 1358
2014 PM-07 47 30 9 4 10 0 0 77 14 23
2011 PM 34 43 11 7 4 1 0 78 11 17724
2011 PM-01 31 43 13 8 5 1 0 74 13 4356
2011 PM-02 31 43 13 8 5 0 0 75 12 3343
2011 PM-03 35 44 10 7 3 0 0 80 10 2897
2011 PM-04 36 43 10 7 3 1 0 80 10 2709
2011 PM-05 38 42 9 7 3 0 0 80 10 2687
2011 PM-06 43 42 7 4 4 0 0 85 8 1636
2011 PM-07 39 49 9 0 3 0 0 88 3 35
2008 PM 39 40 10 6 4 0 0 79 10 18750
2008 PM-01 41 41 10 4 3 1 0 83 7 3676
2008 PM-02 38 42 10 5 4 0 0 80 9 3319
2008 PM-03 34 38 13 8 7 1 0 73 15 4299
2008 PM-04 39 41 10 6 4 1 0 80 10 3256
2008 PM-05 42 40 9 6 3 0 0 82 9 2562
2008 PM-06 51 34 7 4 3 0 0 85 8 1433

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 29 36 15 12 8 0 0 65 20 17747
2019 PM-01 27 34 17 12 9 0 0 61 21 4490
2019 PM-02 23 32 19 15 11 0 0 55 26 3279
2019 PM-03 30 37 14 11 8 0 0 67 18 3190
2019 PM-04 31 38 13 11 7 0 0 69 18 2403
2019 PM-05 35 37 11 10 6 0 0 73 16 2633
2019 PM-06 34 38 10 11 7 0 0 72 18 1356
2019 PM-07 30 60 10 0 0 0 0 90 0 20
2018 PM 27 37 15 12 9 0 0 64 21 15592
2018 PM-01 24 36 17 13 10 0 0 60 23 3700
2018 PM-02 22 36 17 14 11 0 0 58 25 3006
2018 PM-03 27 39 15 11 9 0 0 66 20 2723
2018 PM-04 29 37 14 12 7 0 0 67 19 2184
2018 PM-05 32 40 11 10 6 0 0 72 16 2399
2018 PM-06 35 37 9 10 9 0 0 72 19 1275
2018 PM-07 32 48 13 0 6 0 0 81 6 15
2017 PM 26 38 15 12 9 0 0 64 21 16667
2017 PM-01 25 36 18 12 10 0 0 61 22 4324
2017 PM-02 21 35 18 14 12 0 0 56 26 3191
2017 PM-03 26 41 13 12 8 0 0 67 20 2908
2017 PM-04 28 39 13 11 9 0 0 67 20 2280
2017 PM-05 31 39 12 10 7 0 0 70 18 2450
2017 PM-06 34 38 11 9 8 0 0 72 17 1336
2017 PM-07 42 35 4 12 8 0 0 77 19 25

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 52 33 10 3 2 0 0 85 6 17658
2019 PM-01 52 32 10 3 2 0 0 84 5 4473
2019 PM-02 45 34 13 5 3 0 0 80 7 3263
2019 PM-03 54 32 9 3 1 0 0 87 5 3171
2019 PM-04 52 35 8 3 2 0 0 86 5 2389
2019 PM-05 53 34 8 3 2 0 0 87 5 2616
2019 PM-06 58 30 7 3 2 0 0 88 5 1355
2019 PM-07 52 37 11 0 0 0 0 89 0 19
2018 PM 50 36 9 4 2 0 0 85 5 15489
2018 PM-01 50 35 10 3 1 0 0 85 5 3677
2018 PM-02 44 38 11 4 3 0 0 82 7 2983
2018 PM-03 51 36 8 3 2 0 0 87 5 2708
2018 PM-04 49 36 10 4 2 0 0 85 5 2170
2018 PM-05 51 36 8 3 2 0 0 87 5 2385
2018 PM-06 57 32 6 3 2 0 0 89 5 1261
2018 PM-07 47 41 6 0 6 0 0 87 6 15
2017 PM 51 36 8 3 2 0 0 87 5 16649
2017 PM-01 52 34 9 3 2 0 0 86 4 4317
2017 PM-02 46 37 10 4 2 0 0 83 6 3187
2017 PM-03 53 35 7 3 2 0 0 88 4 2901
2017 PM-04 48 38 9 3 2 0 0 86 5 2282
2017 PM-05 52 36 7 3 1 0 0 88 5 2446
2017 PM-06 58 34 5 3 1 0 0 92 4 1339
2017 PM-07 60 37 4 0 0 0 0 96 0 25
2014 PM 58 29 8 3 2 0 0 88 4 16174
2014 PM-01 58 29 8 2 2 0 0 88 4 4525
2014 PM-02 56 29 9 3 2 0 0 86 5 2894
2014 PM-03 60 29 7 2 1 0 0 89 3 2700
2014 PM-04 55 31 9 3 2 0 0 86 5 2260
2014 PM-05 57 31 6 4 2 0 0 88 5 2285
2014 PM-06 65 26 6 3 1 0 0 91 4 1356
2014 PM-07 64 18 9 4 6 0 0 82 10 23
2011 PM 55 32 8 3 2 0 0 88 5 17716
2011 PM-01 53 32 9 3 2 0 0 85 6 4352
2011 PM-02 53 32 9 3 2 0 0 86 5 3342
2011 PM-03 57 32 6 3 1 0 0 90 4 2897
2011 PM-04 55 33 7 3 1 0 0 88 5 2704
2011 PM-05 55 33 6 3 1 0 0 89 5 2687
2011 PM-06 63 27 6 2 1 0 0 90 4 1638
2011 PM-07 47 44 3 6 0 0 0 91 6 34

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 26 36 15 14 9 0 0 63 23 17707
2019 PM-01 19 30 21 16 12 0 1 50 29 4478
2019 PM-02 18 33 18 17 14 0 0 51 31 3280
2019 PM-03 30 39 12 12 6 0 0 69 18 3177
2019 PM-04 29 41 12 12 6 0 0 70 18 2393
2019 PM-05 35 42 9 9 5 0 0 77 14 2632
2019 PM-06 38 39 8 10 5 0 0 77 15 1354
2019 PM-07 51 44 0 6 0 0 0 94 6 18
2018 PM 24 36 16 15 10 0 0 60 24 15570
2018 PM-01 15 31 21 18 13 1 1 47 32 3703
2018 PM-02 17 31 19 18 14 1 0 48 33 2996
2018 PM-03 27 40 13 12 7 0 0 67 19 2715
2018 PM-04 29 39 13 13 6 0 0 68 19 2181
2018 PM-05 34 41 10 11 5 0 0 74 15 2398
2018 PM-06 38 37 10 9 7 0 0 75 15 1273
2018 PM-07 47 28 13 0 13 0 0 74 13 15
2017 PM 25 37 14 14 9 0 0 63 23 16624
2017 PM-01 18 32 20 17 11 1 1 51 29 4304
2017 PM-02 19 32 17 18 14 0 0 51 32 3186
2017 PM-03 27 42 12 12 6 0 0 69 19 2898
2017 PM-04 28 41 12 12 6 0 0 70 18 2279
2017 PM-05 35 42 9 10 5 0 0 77 14 2442
2017 PM-06 38 41 8 8 5 0 0 79 13 1339
2017 PM-07 57 39 0 4 0 0 0 96 4 25
2014 PM 17 38 15 17 13 0 0 55 30 16183
2014 PM-01 12 32 18 19 18 0 1 44 37 4523
2014 PM-02 11 32 17 20 19 0 0 44 39 2894
2014 PM-03 20 42 13 16 9 0 0 62 25 2701
2014 PM-04 19 45 12 15 9 0 0 63 24 2266
2014 PM-05 24 43 11 13 9 0 0 67 22 2287
2014 PM-06 31 41 8 12 8 0 0 72 20 1358
2014 PM-07 30 39 13 9 10 0 0 69 18 23
2011 PM 22 37 13 16 12 0 0 59 28 17717
2011 PM-01 11 29 18 21 20 0 1 41 42 4354
2011 PM-02 15 33 16 19 17 0 0 48 36 3342
2011 PM-03 24 43 12 13 8 0 0 67 21 2895
2011 PM-04 26 42 11 14 7 0 0 68 21 2705
2011 PM-05 31 41 9 11 7 0 0 72 18 2687
2011 PM-06 38 40 8 9 5 0 0 78 14 1638
2011 PM-07 29 51 6 15 0 0 0 80 15 34

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 29 33 17 12 8 0 0 63 20 17758
2019 PM-01 21 30 23 15 11 0 1 51 26 4498
2019 PM-02 21 29 20 16 13 0 0 51 29 3278
2019 PM-03 33 36 15 10 6 0 0 70 16 3194
2019 PM-04 35 36 14 9 6 0 0 71 15 2396
2019 PM-05 39 37 11 9 5 0 0 76 13 2636
2019 PM-06 39 34 12 8 6 0 0 74 15 1360
2019 PM-07 35 49 10 5 0 0 0 85 5 20
2018 PM 28 33 17 13 9 0 0 61 22 15543
2018 PM-01 18 30 22 17 11 0 1 49 28 3688
2018 PM-02 20 29 20 17 13 1 1 50 30 3000
2018 PM-03 33 34 15 11 7 0 0 67 18 2716
2018 PM-04 33 37 14 10 6 0 0 70 16 2175
2018 PM-05 37 36 13 10 5 0 0 73 14 2389
2018 PM-06 39 33 11 10 7 0 0 72 17 1273
2018 PM-07 53 15 19 6 6 0 0 68 13 15
2017 PM 28 34 16 12 8 0 0 63 21 16629
2017 PM-01 20 31 21 16 10 0 1 53 27 4309
2017 PM-02 21 30 19 16 13 0 0 52 29 3184
2017 PM-03 32 38 14 9 6 0 0 70 16 2903
2017 PM-04 33 38 12 11 6 0 0 71 17 2278
2017 PM-05 37 37 12 9 5 0 0 74 14 2440
2017 PM-06 39 35 11 10 5 0 0 74 15 1338
2017 PM-07 62 26 4 0 8 0 0 88 8 24
2014 PM 23 34 17 14 11 0 0 57 26 16182
2014 PM-01 16 30 22 17 14 0 1 47 31 4526
2014 PM-02 16 31 20 17 15 0 0 48 32 2894
2014 PM-03 27 37 16 12 7 0 0 65 19 2701
2014 PM-04 27 37 14 13 9 0 0 64 22 2266
2014 PM-05 29 37 13 12 9 0 0 66 20 2284
2014 PM-06 32 37 12 11 8 0 0 69 19 1357
2014 PM-07 30 30 9 17 14 0 0 60 31 23

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 30 41 13 11 5 0 0 71 16 17553
2019 PM-01 32 41 13 9 5 0 0 73 14 4458
2019 PM-02 24 42 14 13 6 0 0 66 20 3231
2019 PM-03 31 41 14 10 4 0 0 72 14 3159
2019 PM-04 28 43 13 11 5 0 0 71 15 2371
2019 PM-05 31 42 12 11 4 0 0 73 15 2592
2019 PM-06 31 39 12 12 5 0 0 71 17 1350
2019 PM-07 20 49 25 5 0 0 0 70 5 20
2018 PM 28 38 15 12 6 0 0 66 18 15555
2018 PM-01 28 40 14 11 6 0 0 69 17 3697
2018 PM-02 25 37 16 14 8 0 0 62 22 2990
2018 PM-03 29 38 16 10 6 0 0 67 16 2721
2018 PM-04 30 37 15 12 6 0 0 67 18 2177
2018 PM-05 30 37 14 13 5 0 0 68 18 2391
2018 PM-06 33 33 14 13 7 0 0 66 20 1278
2018 PM-07 34 28 19 13 6 0 0 61 19 15
2017 PM 29 39 14 11 6 0 0 69 17 16636
2017 PM-01 30 39 14 10 6 0 0 70 16 4310
2017 PM-02 24 39 15 13 8 0 0 63 21 3187
2017 PM-03 30 40 13 10 6 0 0 71 16 2898
2017 PM-04 30 40 13 11 6 0 0 70 17 2281
2017 PM-05 32 38 15 11 5 0 0 70 16 2444
2017 PM-06 34 36 11 13 7 0 0 70 19 1338
2017 PM-07 43 36 5 16 0 0 0 79 16 25
2014 PM 25 38 16 13 8 0 0 63 21 16172
2014 PM-01 25 39 16 12 8 0 0 63 20 4524
2014 PM-02 20 37 17 14 11 0 0 58 25 2889
2014 PM-03 26 40 15 12 6 0 0 67 18 2700
2014 PM-04 25 39 16 12 7 0 0 65 20 2263
2014 PM-05 27 38 14 13 7 0 0 65 21 2285
2014 PM-06 30 36 13 14 7 0 0 66 21 1357
2014 PM-07 43 26 13 13 6 0 0 69 18 23
2011 PM 30 41 13 11 5 0 0 71 16 17708
2011 PM-01 28 41 13 12 6 0 0 69 17 4347
2011 PM-02 24 43 14 12 6 0 0 67 18 3343
2011 PM-03 31 41 12 11 4 0 0 72 16 2890
2011 PM-04 32 41 12 10 4 1 1 74 14 2706
2011 PM-05 33 40 12 10 4 0 0 73 15 2689
2011 PM-06 33 44 9 9 4 0 0 78 13 1637
2011 PM-07 33 35 20 9 3 0 0 68 11 35

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 40 38 11 6 4 0 0 79 10 17797
2019 PM-01 40 37 12 7 4 0 0 78 11 4501
2019 PM-02 34 38 14 8 5 0 0 73 14 3287
2019 PM-03 42 39 10 6 3 0 0 81 9 3199
2019 PM-04 40 40 11 6 3 0 0 80 9 2409
2019 PM-05 43 39 10 5 3 0 0 82 8 2642
2019 PM-06 44 37 9 6 3 0 0 82 9 1363
2019 PM-07 40 45 10 5 0 0 0 85 5 20
2018 PM 38 40 12 6 4 0 0 78 10 15610
2018 PM-01 38 39 13 7 4 0 0 77 11 3706
2018 PM-02 33 40 14 8 5 0 0 73 13 3010
2018 PM-03 38 42 12 5 3 0 0 80 9 2729
2018 PM-04 38 40 12 6 3 0 0 79 9 2187
2018 PM-05 41 40 11 5 2 0 0 81 8 2400
2018 PM-06 44 38 9 6 3 0 0 82 9 1275
2018 PM-07 50 36 0 7 7 0 0 86 14 14
2017 PM 38 41 11 7 4 0 0 79 10 16623
2017 PM-01 37 39 12 7 4 0 0 77 11 4312
2017 PM-02 32 42 13 8 5 0 0 74 12 3187
2017 PM-03 40 42 9 6 3 0 0 82 9 2899
2017 PM-04 36 43 10 6 4 0 0 80 10 2281
2017 PM-05 41 39 10 7 3 0 0 80 10 2438
2017 PM-06 44 40 8 5 2 0 0 85 8 1329
2017 PM-07 55 25 12 0 8 0 0 80 8 25
2014 PM 36 40 12 7 4 0 0 77 11 16181
2014 PM-01 36 40 13 6 5 0 0 76 11 4523
2014 PM-02 32 41 13 8 6 0 0 73 13 2894
2014 PM-03 37 41 12 6 3 0 0 79 9 2701
2014 PM-04 33 42 12 7 5 0 0 76 12 2266
2014 PM-05 38 39 12 7 4 0 0 77 11 2286
2014 PM-06 43 38 10 6 3 0 0 81 9 1357
2014 PM-07 55 22 13 4 6 0 0 77 10 23
2011 PM 36 42 11 8 4 0 0 78 12 17736
2011 PM-01 32 40 13 9 5 0 0 72 15 4354
2011 PM-02 31 43 12 9 5 0 0 74 14 3347
2011 PM-03 38 43 9 6 3 0 0 81 10 2897
2011 PM-04 38 43 9 8 3 0 0 81 10 2710
2011 PM-05 40 41 9 6 3 0 0 81 9 2691
2011 PM-06 44 40 7 6 2 0 0 85 8 1640
2011 PM-07 30 58 3 9 0 0 0 88 9 35
2008 PM 38 42 9 7 3 0 0 81 10 18761
2008 PM-01 35 42 11 8 4 0 0 77 13 3678
2008 PM-02 34 44 11 9 3 0 0 77 12 3320
2008 PM-03 37 43 9 6 4 0 0 80 10 4306
2008 PM-04 39 43 8 6 3 0 0 83 10 3257
2008 PM-05 44 41 6 7 2 0 0 85 9 2560
2008 PM-06 47 39 6 5 2 0 0 87 7 1434

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 37 31 18 8 5 0 1 68 13 17678
2019 PM-01 53 27 11 3 2 0 3 83 5 4485
2019 PM-02 34 29 21 8 6 1 1 64 15 3263
2019 PM-03 35 34 19 7 4 0 1 70 11 3185
2019 PM-04 32 34 21 7 5 0 0 66 13 2395
2019 PM-05 27 32 21 12 7 0 1 60 19 2617
2019 PM-06 17 30 23 17 13 0 0 47 30 1342
2019 PM-07 0 25 30 30 15 0 0 25 45 20
2018 PM 37 30 18 8 5 0 1 68 14 15666
2018 PM-01 56 25 11 3 1 0 4 85 4 3719
2018 PM-02 34 29 20 8 6 1 1 65 15 3013
2018 PM-03 33 35 19 8 4 0 1 68 12 2737
2018 PM-04 32 35 19 8 5 0 0 67 13 2192
2018 PM-05 25 32 22 12 8 0 0 58 20 2415
2018 PM-06 20 26 22 18 13 0 0 46 32 1283
2018 PM-07 6 35 19 6 32 0 0 42 39 15
2017 PM 36 33 17 7 4 0 2 71 12 16693
2017 PM-01 55 26 9 2 2 0 5 86 4 4325
2017 PM-02 34 33 17 8 5 1 2 70 13 3197
2017 PM-03 33 38 18 6 3 0 1 72 10 2910
2017 PM-04 31 37 18 7 5 0 1 69 12 2287
2017 PM-05 25 36 23 10 6 0 0 62 15 2455
2017 PM-06 18 31 24 16 11 0 1 49 27 1341
2017 PM-07 4 16 42 27 12 0 0 19 39 25
2014 PM 36 31 18 8 5 0 1 68 13 16183
2014 PM-01 53 27 11 3 2 0 3 83 5 4522
2014 PM-02 33 30 20 8 7 1 2 64 15 2896
2014 PM-03 33 34 19 8 5 0 1 68 13 2702
2014 PM-04 30 35 20 8 6 0 1 66 14 2265
2014 PM-05 24 36 23 10 7 0 0 60 17 2286
2014 PM-06 18 30 25 16 11 0 0 48 27 1358
2014 PM-07 17 9 30 21 23 0 0 26 44 23
2011 PM 33 31 19 9 6 0 2 65 16 17722
2011 PM-01 51 26 11 4 3 0 4 81 8 4359
2011 PM-02 27 30 21 11 10 0 1 58 20 3345
2011 PM-03 30 34 21 8 6 0 1 65 14 2894
2011 PM-04 30 35 20 9 5 0 1 66 14 2702
2011 PM-05 24 34 23 12 6 0 1 58 19 2690
2011 PM-06 18 31 24 16 11 0 0 49 27 1635
2011 PM-07 21 33 22 14 11 0 0 54 24 35
2008 PM 28 35 21 9 6 0 1 63 15 18761
2008 PM-01 44 33 14 4 2 0 2 79 7 3674
2008 PM-02 26 32 22 11 8 0 1 59 19 3319
2008 PM-03 28 37 21 8 5 0 2 66 13 4303
2008 PM-04 24 36 24 9 5 0 1 61 15 3256
2008 PM-05 19 35 25 14 6 0 0 55 20 2566
2008 PM-06 14 31 26 17 12 0 0 44 29 1439

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 12 25 35 18 8 1 1 27 37 17771
2019 PM-01 8 19 33 22 13 2 3 37 28 4496
2019 PM-02 13 24 34 17 9 1 1 27 38 3277
2019 PM-03 13 27 34 18 8 0 1 26 40 3203
2019 PM-04 13 27 36 16 6 1 1 22 41 2404
2019 PM-05 14 30 39 14 3 0 1 18 44 2639
2019 PM-06 12 30 33 18 5 1 0 23 43 1359
2019 PM-07 5 30 30 30 5 0 0 35 35 20
2018 PM 12 26 34 18 8 1 2 26 39 15614
2018 PM-01 8 20 30 24 13 2 4 39 29 3699
2018 PM-02 14 24 33 17 9 1 1 27 39 3006
2018 PM-03 14 28 34 16 6 1 1 22 43 2730
2018 PM-04 13 29 36 15 6 0 1 21 42 2189
2018 PM-05 14 32 35 14 4 0 1 18 47 2405
2018 PM-06 14 29 38 13 5 1 1 18 43 1280
2018 PM-07 6 34 39 21 0 0 0 21 41 15
2017 PM 11 24 34 17 9 1 4 27 38 16634
2017 PM-01 7 17 30 22 15 2 7 40 27 4307
2017 PM-02 14 23 32 15 10 2 3 26 40 3180
2017 PM-03 11 27 37 15 6 1 2 22 40 2904
2017 PM-04 13 28 35 16 5 1 2 22 42 2279
2017 PM-05 13 29 38 15 4 0 1 19 42 2447
2017 PM-06 13 30 38 12 4 1 2 17 44 1339
2017 PM-07 12 32 35 17 4 0 0 21 44 25
2014 PM 14 29 34 14 6 1 2 21 44 16153
2014 PM-01 10 24 34 18 9 1 4 29 36 4515
2014 PM-02 16 31 31 13 6 1 2 20 48 2889
2014 PM-03 13 31 36 13 6 1 1 19 45 2696
2014 PM-04 17 30 35 11 5 1 1 17 48 2262
2014 PM-05 16 31 37 11 4 0 1 15 48 2284
2014 PM-06 13 30 38 13 4 0 1 17 44 1354
2014 PM-07 9 22 47 13 10 0 0 22 30 23
2011 PM 16 31 33 13 5 1 2 19 48 17711
2011 PM-01 14 27 30 16 8 1 3 25 43 4352
2011 PM-02 20 32 30 11 4 1 2 15 54 3345
2011 PM-03 14 30 35 13 5 1 1 19 45 2894
2011 PM-04 15 32 34 13 5 0 1 18 47 2701
2011 PM-05 15 34 34 12 3 1 1 15 50 2686
2011 PM-06 15 33 36 12 3 0 1 15 49 1636
2011 PM-07 11 40 23 20 3 0 3 23 53 35
2008 PM 15 31 34 14 5 1 1 19 47 18737
2008 PM-01 14 27 33 16 7 1 2 24 42 3672
2008 PM-02 18 32 31 12 4 1 1 17 52 3312
2008 PM-03 14 30 33 16 5 1 1 22 44 4304
2008 PM-04 13 31 37 13 4 1 1 18 45 3244
2008 PM-05 16 34 33 12 3 1 1 15 51 2560
2008 PM-06 15 34 37 11 3 0 0 14 49 1439

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 11 19 28 24 14 2 2 40 31 17708
2019 PM-01 9 15 25 25 20 4 3 48 25 4476
2019 PM-02 12 18 26 25 15 3 2 42 31 3273
2019 PM-03 10 20 30 24 14 1 1 38 31 3193
2019 PM-04 12 22 30 22 12 2 1 34 35 2396
2019 PM-05 11 22 32 24 9 1 1 34 34 2626
2019 PM-06 12 24 32 23 8 1 0 31 36 1352
2019 PM-07 10 25 40 20 0 5 0 21 37 20
2018 PM 12 20 29 22 12 2 2 36 34 15552
2018 PM-01 9 17 25 25 18 3 3 46 27 3681
2018 PM-02 12 18 27 24 14 3 2 40 31 2994
2018 PM-03 14 22 30 21 11 1 1 32 37 2727
2018 PM-04 13 22 33 19 10 2 1 30 36 2180
2018 PM-05 12 24 34 20 8 1 1 28 37 2394
2018 PM-06 14 23 31 22 7 1 1 30 38 1274
2018 PM-07 13 41 40 6 0 0 0 6 53 15
2017 PM 11 19 29 21 13 3 4 36 32 16584
2017 PM-01 9 14 25 22 18 5 7 46 26 4297
2017 PM-02 12 17 28 20 14 4 5 38 32 3169
2017 PM-03 11 22 30 20 12 2 3 33 34 2891
2017 PM-04 12 22 31 20 11 2 3 32 36 2271
2017 PM-05 12 22 34 21 9 1 2 31 34 2446
2017 PM-06 12 24 32 21 8 1 2 30 37 1335
2017 PM-07 12 28 39 13 8 0 0 21 40 25
2014 PM 15 24 30 17 9 2 3 28 41 16146
2014 PM-01 12 21 29 18 12 4 4 33 36 4512
2014 PM-02 16 24 28 17 8 3 2 27 43 2885
2014 PM-03 14 24 31 17 9 2 2 27 40 2699
2014 PM-04 17 25 31 16 8 2 2 25 43 2261
2014 PM-05 17 24 32 17 7 1 1 25 43 2280
2014 PM-06 15 27 32 17 7 1 2 25 43 1355
2014 PM-07 4 22 47 9 18 0 0 27 26 23
2011 PM 17 24 28 18 9 2 2 27 43 17690
2011 PM-01 19 23 26 16 10 2 3 28 45 4355
2011 PM-02 19 25 27 17 7 2 3 25 46 3336
2011 PM-03 15 24 29 19 9 2 2 29 41 2889
2011 PM-04 14 23 30 19 9 2 2 29 39 2694
2011 PM-05 17 24 30 18 7 1 2 27 42 2688
2011 PM-06 15 27 31 18 8 1 1 27 42 1632
2011 PM-07 14 17 40 22 3 3 0 26 32 35
2008 PM 17 25 29 17 8 2 2 26 44 18726
2008 PM-01 12 22 29 20 11 3 3 33 37 3669
2008 PM-02 18 26 28 16 8 2 2 25 46 3312
2008 PM-03 20 25 28 17 8 2 1 25 47 4299
2008 PM-04 16 27 30 17 7 1 2 24 45 3244
2008 PM-05 19 26 31 16 6 1 1 23 46 2562
2008 PM-06 19 27 29 19 5 1 1 24 46 1435

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 15 23 29 18 10 2 4 30 40 17730
2019 PM-01 9 17 26 21 15 4 7 41 29 4481
2019 PM-02 12 19 27 22 13 2 4 37 33 3273
2019 PM-03 14 24 30 18 10 2 2 29 40 3189
2019 PM-04 19 27 32 14 6 1 2 21 47 2402
2019 PM-05 22 30 31 13 4 0 1 17 52 2635
2019 PM-06 22 27 30 13 6 1 1 19 50 1357
2019 PM-07 20 34 30 10 5 0 0 15 55 20
2018 PM 16 23 28 17 9 2 4 28 42 15565
2018 PM-01 9 17 28 21 13 4 7 39 30 3681
2018 PM-02 13 20 27 21 12 2 4 36 35 2994
2018 PM-03 16 24 30 18 9 2 2 28 41 2722
2018 PM-04 21 28 29 13 7 1 2 20 50 2183
2018 PM-05 24 30 28 12 3 1 1 16 56 2403
2018 PM-06 25 29 25 13 6 0 2 19 55 1280
2018 PM-07 26 47 13 14 0 0 0 14 73 15
2017 PM 16 23 28 15 9 3 6 27 42 16613
2017 PM-01 8 16 27 18 14 5 11 38 30 4289
2017 PM-02 13 18 27 19 12 3 8 34 36 3173
2017 PM-03 14 24 31 16 8 2 4 26 41 2904
2017 PM-04 22 28 29 12 6 1 2 19 51 2280
2017 PM-05 24 29 30 11 4 1 1 16 53 2450
2017 PM-06 24 29 27 13 5 1 2 18 54 1340
2017 PM-07 35 44 4 13 4 0 0 17 79 25
2014 PM 21 25 26 14 7 2 5 22 50 16138
2014 PM-01 12 20 28 17 10 4 9 31 37 4503
2014 PM-02 20 22 26 16 8 2 6 26 46 2885
2014 PM-03 18 28 28 15 7 1 2 23 47 2694
2014 PM-04 30 27 25 10 5 1 2 15 59 2264
2014 PM-05 32 30 26 7 4 1 1 11 63 2283
2014 PM-06 32 28 24 10 4 0 2 15 61 1355
2014 PM-07 17 34 35 4 10 0 0 14 51 23
2011 PM 22 25 26 14 6 2 4 22 50 17691
2011 PM-01 16 22 25 16 9 3 8 29 43 4353
2011 PM-02 19 23 26 17 7 2 6 26 46 3335
2011 PM-03 20 26 28 15 6 1 3 23 48 2890
2011 PM-04 27 26 26 12 6 1 2 19 55 2698
2011 PM-05 29 29 26 11 4 1 1 15 59 2686
2011 PM-06 29 29 26 11 4 0 1 15 59 1633
2011 PM-07 17 36 31 11 6 0 0 17 52 35
2008 PM 20 25 28 16 6 2 3 23 48 18725
2008 PM-01 12 22 29 20 9 3 6 31 37 3676
2008 PM-02 22 23 27 17 7 1 3 25 47 3310
2008 PM-03 17 25 30 17 7 2 3 25 44 4292
2008 PM-04 22 27 29 14 5 1 2 20 50 3243
2008 PM-05 29 28 27 11 4 1 1 14 58 2561
2008 PM-06 29 32 24 11 4 0 1 15 61 1438

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 9 16 31 25 14 1 3 41 26 17660
2019 PM-01 5 10 22 28 24 2 10 58 17 4464
2019 PM-02 12 15 29 25 15 1 2 42 28 3258
2019 PM-03 7 14 34 28 15 1 2 44 21 3175
2019 PM-04 10 18 37 25 9 0 1 35 28 2390
2019 PM-05 11 22 39 20 6 0 1 26 34 2629
2019 PM-06 15 28 36 16 5 0 0 21 43 1351
2019 PM-07 10 25 39 25 0 0 0 25 35 20
2018 PM 10 17 32 24 13 1 3 38 28 15507
2018 PM-01 6 9 24 28 22 2 9 56 17 3663
2018 PM-02 13 15 30 24 14 1 2 40 28 2992
2018 PM-03 8 15 36 28 12 1 1 41 23 2714
2018 PM-04 11 19 37 23 8 1 1 32 30 2178
2018 PM-05 13 25 38 18 5 0 0 23 39 2387
2018 PM-06 18 28 33 15 5 0 1 20 46 1272
2018 PM-07 6 41 39 14 0 0 0 14 47 15
2017 PM 10 17 30 23 12 1 6 38 29 16550
2017 PM-01 6 9 21 25 21 3 15 56 18 4275
2017 PM-02 13 15 30 22 13 2 5 38 30 3152
2017 PM-03 7 15 34 28 12 1 3 42 23 2895
2017 PM-04 12 19 36 22 8 1 2 31 32 2276
2017 PM-05 12 25 36 20 6 0 1 26 38 2445
2017 PM-06 17 30 32 15 5 0 1 20 47 1330
2017 PM-07 19 27 38 12 4 0 0 15 47 25
2014 PM 11 19 31 22 10 1 5 34 33 16110
2014 PM-01 7 12 25 25 16 2 13 48 23 4506
2014 PM-02 12 19 31 22 10 1 4 34 33 2877
2014 PM-03 9 18 35 26 10 1 1 37 28 2682
2014 PM-04 13 22 35 21 7 0 1 28 36 2251
2014 PM-05 16 26 37 16 5 0 1 21 42 2285
2014 PM-06 19 30 32 14 4 0 1 18 49 1355
2014 PM-07 4 30 34 21 10 0 0 31 35 23
2011 PM 14 20 31 20 10 1 4 32 36 17669
2011 PM-01 12 15 22 22 16 1 11 43 31 4342
2011 PM-02 16 20 31 20 9 1 3 30 37 3338
2011 PM-03 11 19 33 25 10 0 2 36 31 2887
2011 PM-04 13 21 36 20 8 0 2 28 35 2698
2011 PM-05 16 23 37 17 5 0 1 22 40 2675
2011 PM-06 17 29 34 15 4 0 1 19 46 1633
2011 PM-07 8 23 48 15 6 0 0 21 31 35
2008 PM 12 19 32 24 9 1 3 34 32 18708
2008 PM-01 8 13 27 27 15 2 8 47 23 3665
2008 PM-02 15 21 32 21 9 1 2 30 37 3308
2008 PM-03 8 15 30 29 12 1 5 44 24 4292
2008 PM-04 11 20 36 24 7 1 1 32 32 3241
2008 PM-05 17 25 37 16 4 0 1 21 42 2558
2008 PM-06 19 29 35 13 4 0 0 17 48 1438

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 15 20 27 19 13 2 3 34 38 17727
2019 PM-01 10 15 23 23 21 2 6 48 27 4482
2019 PM-02 15 19 25 21 15 2 3 38 36 3274
2019 PM-03 14 21 30 19 12 1 2 32 37 3190
2019 PM-04 18 23 29 18 9 1 1 28 42 2400
2019 PM-05 19 26 30 16 6 1 1 22 47 2635
2019 PM-06 25 26 29 13 4 1 1 18 53 1354
2019 PM-07 20 61 14 5 0 0 0 5 81 20
2018 PM 18 23 27 17 11 2 3 29 43 15563
2018 PM-01 12 17 24 21 18 2 6 43 32 3677
2018 PM-02 16 20 27 19 13 2 3 34 38 2992
2018 PM-03 18 25 29 17 8 1 2 26 44 2728
2018 PM-04 21 26 28 15 7 2 2 22 49 2184
2018 PM-05 23 29 29 12 5 1 1 17 53 2403
2018 PM-06 27 30 27 10 4 1 1 14 58 1277
2018 PM-07 48 26 26 0 0 0 0 0 74 15
2017 PM 17 22 27 16 11 2 5 29 42 16605
2017 PM-01 11 15 22 19 19 3 11 44 30 4296
2017 PM-02 14 19 26 18 13 3 6 34 37 3174
2017 PM-03 16 23 30 16 10 2 3 27 42 2896
2017 PM-04 20 26 28 15 7 1 3 23 48 2274
2017 PM-05 22 27 31 12 6 1 2 18 51 2451
2017 PM-06 26 31 28 9 4 1 1 13 58 1338
2017 PM-07 43 34 20 0 4 0 0 4 76 25
2014 PM 24 26 25 13 8 1 3 22 52 16150
2014 PM-01 17 20 24 17 12 2 7 32 41 4510
2014 PM-02 24 24 25 13 8 2 4 23 51 2889
2014 PM-03 24 27 27 13 7 1 1 20 52 2697
2014 PM-04 27 29 26 10 6 1 2 16 57 2259
2014 PM-05 30 31 25 9 4 1 1 13 62 2284
2014 PM-06 33 31 22 8 3 0 1 12 65 1358
2014 PM-07 13 35 38 4 10 0 0 14 48 23
2011 PM 25 26 25 13 7 1 3 21 53 17709
2011 PM-01 23 21 22 15 12 2 6 28 48 4354
2011 PM-02 26 25 25 13 7 1 3 21 53 3345
2011 PM-03 24 27 26 13 6 1 2 19 53 2893
2011 PM-04 23 27 27 13 7 1 2 20 52 2702
2011 PM-05 27 30 25 11 4 1 2 16 58 2685
2011 PM-06 28 31 27 9 4 0 1 13 60 1634
2011 PM-07 27 32 31 9 0 0 0 9 59 35
2008 PM 21 26 28 15 7 1 2 23 48 18717
2008 PM-01 16 21 26 19 12 2 4 33 39 3666
2008 PM-02 24 25 25 15 7 1 2 23 51 3311
2008 PM-03 22 26 26 16 7 1 2 24 49 4290
2008 PM-04 19 26 30 15 7 1 2 23 46 3250
2008 PM-05 23 29 30 12 4 1 1 16 53 2559
2008 PM-06 24 32 28 10 4 0 1 14 57 1435

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 15 21 27 19 13 3 3 34 38 17696
2019 PM-01 14 18 23 18 17 5 4 39 36 4485
2019 PM-02 14 17 25 22 14 4 3 39 34 3263
2019 PM-03 14 22 27 21 12 2 2 34 38 3183
2019 PM-04 17 23 29 19 10 2 1 29 41 2390
2019 PM-05 15 25 30 19 8 1 2 28 41 2633
2019 PM-06 16 24 32 19 7 1 1 26 41 1351
2019 PM-07 5 34 45 10 0 5 0 11 41 20
2018 PM 16 23 28 18 10 3 3 30 41 15536
2018 PM-01 15 19 25 19 14 4 4 36 37 3682
2018 PM-02 15 19 26 20 13 4 3 36 36 2985
2018 PM-03 16 25 29 17 10 2 2 27 43 2716
2018 PM-04 18 26 29 16 8 1 2 25 45 2177
2018 PM-05 17 28 30 17 6 1 1 24 45 2397
2018 PM-06 16 23 34 20 5 1 1 25 40 1277
2018 PM-07 15 39 40 6 0 0 0 6 53 15
2017 PM 14 21 27 18 11 4 5 31 39 16616
2017 PM-01 13 19 24 15 16 6 8 36 37 4299
2017 PM-02 14 18 25 19 13 6 6 36 36 3173
2017 PM-03 15 23 29 18 10 2 3 30 40 2904
2017 PM-04 16 23 29 18 8 2 3 28 42 2280
2017 PM-05 15 25 31 19 7 1 2 27 41 2442
2017 PM-06 15 25 32 19 7 1 1 27 41 1341
2017 PM-07 11 23 54 4 8 0 0 12 35 25
2014 PM 14 20 27 21 11 3 5 34 37 16136
2014 PM-01 13 17 24 21 14 5 7 39 34 4510
2014 PM-02 13 17 24 21 13 5 7 39 34 2879
2014 PM-03 15 21 28 22 10 2 3 34 37 2693
2014 PM-04 15 23 29 20 9 1 3 30 40 2260
2014 PM-05 15 23 31 19 8 2 2 29 40 2283
2014 PM-06 14 22 32 21 7 1 2 29 37 1357
2014 PM-07 5 21 43 13 14 0 4 28 27 23
2011 PM 14 19 27 20 11 3 5 34 36 17667
2011 PM-01 15 15 21 21 15 4 8 41 35 4343
2011 PM-02 14 18 27 21 11 3 6 36 35 3332
2011 PM-03 14 21 27 21 12 2 4 34 37 2887
2011 PM-04 13 22 30 20 10 2 4 32 37 2699
2011 PM-05 14 22 32 19 8 1 3 28 39 2679
2011 PM-06 13 22 34 21 8 1 2 29 36 1631
2011 PM-07 9 15 42 34 0 0 0 34 24 35
2008 PM 19 24 26 17 8 2 3 27 46 18736
2008 PM-01 15 19 25 21 13 3 4 37 37 3669
2008 PM-02 17 21 26 20 9 3 4 31 41 3314
2008 PM-03 23 24 25 16 7 2 2 25 49 4297
2008 PM-04 20 26 27 16 6 1 2 24 48 3246
2008 PM-05 21 28 29 14 5 1 2 20 51 2566
2008 PM-06 20 28 31 15 5 0 1 20 49 1439

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 16 24 32 16 9 2 2 25 42 17725
2019 PM-01 12 20 30 18 13 3 3 33 34 4481
2019 PM-02 18 23 30 15 9 2 2 25 43 3273
2019 PM-03 15 24 33 16 10 1 1 27 40 3188
2019 PM-04 18 26 33 16 6 1 1 22 44 2398
2019 PM-05 20 28 34 13 4 1 1 17 48 2633
2019 PM-06 20 29 33 13 4 1 0 17 50 1357
2019 PM-07 25 40 25 0 10 0 0 10 65 20
2018 PM 18 25 32 14 7 2 2 22 45 15616
2018 PM-01 13 21 33 16 11 4 3 28 37 3700
2018 PM-02 20 24 30 13 8 2 2 22 46 3006
2018 PM-03 17 25 32 16 7 2 2 24 44 2732
2018 PM-04 19 28 31 14 6 1 1 20 48 2190
2018 PM-05 22 29 33 12 4 1 0 16 51 2404
2018 PM-06 25 29 31 11 3 1 1 14 55 1281
2018 PM-07 45 26 15 14 0 0 0 14 71 15
2017 PM 17 25 32 13 7 2 4 22 44 16631
2017 PM-01 12 19 32 15 11 5 7 29 35 4310
2017 PM-02 19 25 30 13 8 3 4 22 47 3176
2017 PM-03 15 25 34 15 7 2 3 23 41 2899
2017 PM-04 19 28 31 13 5 1 2 19 48 2283
2017 PM-05 21 29 33 10 4 1 2 15 51 2447
2017 PM-06 20 30 33 11 4 1 1 15 51 1339
2017 PM-07 35 21 33 12 0 0 0 12 56 25
2014 PM 21 26 31 12 6 2 3 19 49 16146
2014 PM-01 14 22 31 15 9 3 5 26 40 4511
2014 PM-02 22 26 30 11 6 3 3 18 50 2888
2014 PM-03 18 26 34 13 6 2 2 19 46 2695
2014 PM-04 25 27 30 10 5 1 2 15 54 2261
2014 PM-05 26 29 30 9 4 1 1 13 56 2282
2014 PM-06 28 29 30 9 3 0 1 13 57 1356
2014 PM-07 18 34 30 13 6 0 0 18 52 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 12 22 35 20 9 0 1 29 36 17758
2019 PM-01 11 22 35 19 10 1 2 30 34 4490
2019 PM-02 13 22 34 19 10 1 1 30 36 3273
2019 PM-03 12 22 36 19 10 0 1 29 35 3200
2019 PM-04 12 23 34 21 8 0 1 30 36 2402
2019 PM-05 14 23 35 21 6 0 1 27 37 2637
2019 PM-06 14 23 36 19 6 0 0 26 38 1362
2019 PM-07 10 30 20 30 5 0 5 37 43 20
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 72 14 6 3 2 0 3 88 6 17752
2019 PM-01 74 12 6 2 2 1 4 90 4 4493
2019 PM-02 72 13 6 2 2 0 4 89 5 3275
2019 PM-03 73 13 5 3 2 0 3 89 6 3188
2019 PM-04 71 15 5 4 2 0 2 88 6 2403
2019 PM-05 69 15 5 6 3 0 1 86 9 2640
2019 PM-06 67 19 5 6 2 0 1 87 8 1357
2019 PM-07 75 5 0 5 5 5 5 89 11 20
2017 PM 71 14 5 4 2 0 3 89 6 16682
2017 PM-01 74 12 4 3 2 1 5 90 5 4320
2017 PM-02 72 13 5 3 2 1 4 89 6 3197
2017 PM-03 71 15 5 4 2 0 3 89 6 2909
2017 PM-04 70 16 5 4 2 0 2 88 7 2287
2017 PM-05 70 16 4 5 3 0 2 88 8 2451
2017 PM-06 70 16 4 4 3 0 3 89 7 1340
2017 PM-07 73 8 8 8 4 0 0 81 12 25
2014 PM 72 14 4 3 3 0 4 89 6 16181
2014 PM-01 75 12 4 2 3 0 4 91 5 4522
2014 PM-02 71 14 5 3 3 0 5 89 6 2895
2014 PM-03 71 15 5 3 3 0 4 89 6 2700
2014 PM-04 71 14 5 4 3 0 3 88 7 2266
2014 PM-05 70 14 4 5 3 0 2 87 9 2286
2014 PM-06 72 15 4 5 2 0 2 88 7 1358
2014 PM-07 77 13 4 0 6 0 0 90 6 23
2011 PM 70 14 5 4 3 0 4 88 7 17717
2011 PM-01 73 13 4 3 3 0 5 90 6 4356
2011 PM-02 71 13 5 3 3 0 5 88 6 3346
2011 PM-03 69 15 5 4 3 0 4 87 8 2894
2011 PM-04 68 15 5 4 3 0 4 87 8 2698
2011 PM-05 68 16 5 5 3 0 3 86 9 2687
2011 PM-06 70 16 5 6 2 0 1 87 8 1639
2011 PM-07 67 24 3 5 0 0 0 92 5 35
2008 PM 67 12 5 4 4 1 8 86 9 18757
2008 PM-01 70 11 5 3 4 1 7 88 7 3672
2008 PM-02 68 10 5 3 4 1 9 87 8 3318
2008 PM-03 62 12 5 3 4 1 12 85 9 4306
2008 PM-04 66 13 5 4 4 1 7 86 9 3255
2008 PM-05 68 13 5 5 4 0 4 86 9 2562
2008 PM-06 67 15 4 6 4 0 4 86 10 1438

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 26 29 17 10 8 6 3 61 20 17752
2019 PM-01 29 26 18 10 7 7 3 62 19 4494
2019 PM-02 23 28 18 10 9 7 4 58 22 3279
2019 PM-03 25 31 17 11 7 5 3 62 20 3185
2019 PM-04 25 29 17 12 8 6 4 60 22 2405
2019 PM-05 27 32 16 11 6 5 3 64 19 2637
2019 PM-06 30 32 14 10 6 4 3 68 17 1358
2019 PM-07 10 45 35 5 0 0 5 58 5 20
2018 PM 19 32 20 11 8 6 3 56 21 15607
2018 PM-01 20 31 21 10 8 7 4 56 21 3704
2018 PM-02 17 28 23 11 9 7 4 50 23 2995
2018 PM-03 18 34 20 12 8 6 3 57 21 2731
2018 PM-04 19 32 19 11 9 7 3 56 22 2186
2018 PM-05 21 34 19 11 7 5 3 60 19 2405
2018 PM-06 24 38 15 9 7 4 3 66 18 1283
2018 PM-07 13 26 13 34 15 0 0 39 48 15
2017 PM 25 30 15 11 9 6 4 61 22 16676
2017 PM-01 27 29 15 11 8 6 5 62 21 4324
2017 PM-02 23 27 17 11 10 7 5 57 24 3195
2017 PM-03 23 33 16 11 9 5 3 60 22 2907
2017 PM-04 24 31 15 11 9 5 5 61 22 2285
2017 PM-05 27 30 15 12 8 5 4 63 21 2448
2017 PM-06 28 38 13 9 7 3 2 69 17 1339
2017 PM-07 23 53 4 16 0 0 4 80 16 25
2014 PM 27 31 16 11 8 4 3 62 20 16182
2014 PM-01 26 30 17 11 8 5 3 61 21 4522
2014 PM-02 23 30 18 12 9 5 3 57 23 2896
2014 PM-03 26 33 16 11 7 4 3 63 19 2701
2014 PM-04 27 29 16 11 9 4 4 61 22 2265
2014 PM-05 30 33 14 10 7 3 4 67 18 2286
2014 PM-06 33 34 13 10 5 3 3 70 16 1358
2014 PM-07 34 26 9 9 14 9 0 65 25 23

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 45 30 9 9 6 1 0 75 16 17738
2019 PM-01 47 28 9 8 6 1 0 77 14 4491
2019 PM-02 39 31 10 10 8 2 0 72 18 3274
2019 PM-03 42 31 10 10 6 1 0 74 16 3190
2019 PM-04 42 29 10 11 7 1 0 72 18 2399
2019 PM-05 48 31 7 9 5 0 0 79 14 2635
2019 PM-06 50 30 6 8 5 0 0 80 14 1356
2019 PM-07 35 50 15 0 0 0 0 85 0 20
2018 PM 40 32 10 10 7 1 0 72 18 15555
2018 PM-01 40 32 10 9 7 1 0 73 17 3687
2018 PM-02 36 31 12 11 8 2 0 68 20 2988
2018 PM-03 38 33 10 11 7 1 0 72 18 2726
2018 PM-04 39 32 10 11 7 1 0 71 19 2179
2018 PM-05 43 32 8 10 5 1 0 76 16 2398
2018 PM-06 47 30 8 8 6 1 0 78 14 1275
2018 PM-07 39 26 14 15 6 0 0 65 21 15
2017 PM 43 31 9 9 7 1 0 75 16 16672
2017 PM-01 46 28 9 8 7 1 0 76 15 4321
2017 PM-02 40 31 10 10 8 2 0 72 18 3195
2017 PM-03 41 32 8 10 8 1 0 73 18 2908
2017 PM-04 40 33 9 9 8 1 0 74 18 2285
2017 PM-05 45 31 9 8 6 0 0 77 14 2445
2017 PM-06 48 32 7 8 5 1 0 80 13 1341
2017 PM-07 40 37 16 8 0 0 0 77 8 25
2014 PM 42 30 9 10 7 1 0 73 17 16180
2014 PM-01 43 29 9 10 7 1 0 74 17 4523
2014 PM-02 38 31 11 11 8 2 0 70 19 2894
2014 PM-03 42 31 9 10 7 1 0 73 17 2700
2014 PM-04 40 30 9 11 8 1 0 71 20 2265
2014 PM-05 44 30 8 9 7 0 0 75 17 2287
2014 PM-06 51 29 7 8 4 0 0 81 12 1357
2014 PM-07 43 26 9 13 10 0 0 68 23 23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 47 34 8 7 3 0 0 82 11 17728
2019 PM-01 50 33 8 7 3 0 0 83 9 4489
2019 PM-02 44 35 9 8 4 0 0 79 12 3267
2019 PM-03 43 37 8 8 4 0 0 80 12 3184
2019 PM-04 46 35 7 9 3 0 0 81 12 2402
2019 PM-05 50 33 7 7 3 0 0 84 10 2637
2019 PM-06 53 32 5 6 3 0 0 85 9 1356
2019 PM-07 44 35 15 5 0 0 0 80 5 20
2018 PM 44 37 8 7 3 0 0 82 10 15575
2018 PM-01 46 37 8 6 3 0 0 83 9 3697
2018 PM-02 42 37 10 7 4 0 0 79 11 2983
2018 PM-03 40 41 8 7 4 0 0 81 11 2726
2018 PM-04 45 36 9 7 3 0 0 81 9 2187
2018 PM-05 46 37 8 7 2 0 0 83 9 2405
2018 PM-06 50 35 7 5 2 0 0 85 8 1273
2018 PM-07 39 26 14 15 6 0 0 65 21 15
2017 PM 41 40 8 7 4 0 0 82 11 16663
2017 PM-01 44 38 8 6 3 0 0 82 10 4321
2017 PM-02 40 40 8 8 4 0 0 80 11 3190
2017 PM-03 38 42 8 8 4 0 0 80 12 2910
2017 PM-04 40 40 8 8 4 0 0 81 11 2282
2017 PM-05 43 40 8 7 4 0 0 82 10 2448
2017 PM-06 45 40 6 6 3 0 0 86 9 1334
2017 PM-07 31 53 0 16 0 0 0 84 16 25
2014 PM 39 42 9 8 3 0 0 80 11 16173
2014 PM-01 39 41 9 8 3 0 0 80 11 4520
2014 PM-02 34 43 10 8 4 0 0 78 12 2895
2014 PM-03 37 44 9 8 3 0 0 81 11 2697
2014 PM-04 38 41 9 8 4 0 0 79 11 2263
2014 PM-05 42 41 7 7 3 0 0 83 10 2286
2014 PM-06 46 41 5 6 2 0 0 87 8 1358
2014 PM-07 47 35 9 4 6 0 0 82 10 23

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 39 37 14 6 3 1 0 78 8 17764
2019 PM-01 37 34 18 6 3 2 1 73 9 4501
2019 PM-02 32 36 19 6 4 2 1 70 10 3281
2019 PM-03 38 40 13 5 3 1 0 79 8 3191
2019 PM-04 41 39 11 6 3 1 0 80 9 2402
2019 PM-05 46 38 8 4 2 1 0 85 7 2639
2019 PM-06 50 36 6 5 2 1 0 86 7 1357
2019 PM-07 40 55 5 0 0 0 0 95 0 20
2018 PM 34 40 14 6 3 2 1 77 9 15609
2018 PM-01 30 38 18 6 3 3 1 71 10 3706
2018 PM-02 29 38 19 6 4 3 1 70 10 2997
2018 PM-03 34 44 12 5 3 1 0 79 8 2730
2018 PM-04 38 42 10 6 3 1 0 81 9 2187
2018 PM-05 41 42 9 5 2 1 0 84 7 2405
2018 PM-06 46 38 8 5 2 1 0 84 7 1281
2018 PM-07 39 48 6 0 6 0 0 87 6 15
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 40 25 17 6 4 1 7 71 11 17780
2019 PM-01 28 21 23 6 6 2 14 58 15 4498
2019 PM-02 28 25 22 8 7 2 8 59 17 3280
2019 PM-03 43 30 15 5 4 1 3 76 9 3196
2019 PM-04 49 27 12 6 3 1 3 78 9 2410
2019 PM-05 57 27 9 3 2 0 1 86 5 2642
2019 PM-06 61 24 8 2 2 1 2 88 4 1361
2019 PM-07 58 26 16 0 0 0 0 84 0 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 40 32 13 9 5 0 1 73