2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 33 48 5 11 3 0 0 82 14 2222
2019 PC-01 39 50 1 9 1 0 0 89 10 74
2019 PC-02 34 48 5 10 3 0 0 82 13 746
2019 PC-03 33 49 5 10 3 0 0 82 13 877
2019 PC-04 33 46 5 14 2 0 0 79 16 360
2019 PC-05 33 49 5 12 1 0 0 82 13 108
2017 PC 26 52 4 13 4 0 0 78 18 2068
2017 PC-01 28 55 5 10 2 0 0 83 11 58
2017 PC-02 25 52 5 13 4 0 0 78 17 738
2017 PC-03 27 52 3 13 5 0 0 79 18 787
2017 PC-04 26 50 5 16 4 0 0 76 20 350
2017 PC-05 25 48 3 19 5 0 0 74 23 87
2014 PC 26 51 5 12 5 0 0 78 17 1917
2014 PC-01 26 62 3 5 3 0 0 88 8 59
2014 PC-02 26 54 4 12 4 0 0 80 16 636
2014 PC-03 26 52 5 12 4 0 0 78 17 755
2014 PC-04 24 48 7 14 7 0 0 72 21 334
2014 PC-05 37 43 5 12 3 0 0 79 16 92
2011 PC 31 50 4 12 3 0 0 81 15 2194
2011 PC-01 36 54 2 7 1 0 0 90 8 107
2011 PC-02 32 51 4 11 2 0 0 83 13 778
2011 PC-03 28 50 5 12 4 0 0 78 16 823
2011 PC-04 33 49 2 14 3 0 0 81 16 350
2011 PC-05 36 45 3 12 5 0 0 80 17 110
2008 PC 35 47 5 10 2 0 0 82 13 1742
2008 PC-01 35 49 6 9 1 0 0 84 10 106
2008 PC-02 33 50 4 11 2 0 0 83 13 620
2008 PC-03 32 50 5 10 2 0 0 82 13 594
2008 PC-04 41 41 5 10 3 0 0 82 13 292
2008 PC-05 42 40 6 10 2 0 0 81 12 94

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 66 18 5 7 3 0 1 84 10 2218
2019 PC-01 81 10 4 4 1 0 0 91 5 73
2019 PC-02 68 17 4 6 3 0 2 86 9 746
2019 PC-03 64 18 6 8 3 0 1 83 11 877
2019 PC-04 64 16 8 6 6 0 0 80 12 357
2019 PC-05 58 28 3 3 6 0 2 88 9 108
2017 PC 65 16 5 9 4 0 1 83 12 2065
2017 PC-01 77 18 2 2 0 0 2 97 2 58
2017 PC-02 67 17 5 7 3 0 1 84 10 737
2017 PC-03 64 16 5 9 4 0 1 82 13 786
2017 PC-04 63 14 6 11 4 0 1 79 16 349
2017 PC-05 59 18 6 11 3 0 3 79 15 87
2014 PC 63 17 5 8 5 0 1 82 13 1917
2014 PC-01 70 22 3 3 1 0 0 92 5 59
2014 PC-02 63 18 6 8 4 0 1 82 12 636
2014 PC-03 62 17 5 8 5 0 2 81 13 755
2014 PC-04 62 18 5 7 6 0 1 81 13 334
2014 PC-05 65 15 5 9 5 1 0 81 14 92
2011 PC 63 16 4 9 5 0 2 81 15 2195
2011 PC-01 80 7 4 5 3 0 2 89 8 107
2011 PC-02 63 18 5 8 4 0 1 82 13 779
2011 PC-03 60 17 4 11 6 0 2 79 17 823
2011 PC-04 66 15 4 11 4 0 1 81 15 350
2011 PC-05 63 21 5 3 7 0 1 85 10 110
2008 PC 64 17 5 9 4 0 1 81 14 1740
2008 PC-01 78 13 2 6 2 0 0 91 8 106
2008 PC-02 64 16 6 8 5 0 1 81 13 618
2008 PC-03 62 18 5 11 4 0 1 80 15 594
2008 PC-04 65 16 6 8 4 0 1 81 12 292
2008 PC-05 60 23 5 10 1 0 1 84 11 94

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 36 7 11 4 0 0 78 15 2224
2019 PC-01 43 44 6 8 0 0 0 86 8 74
2019 PC-02 44 35 8 10 3 0 0 79 13 748
2019 PC-03 40 37 7 12 4 0 0 78 15 877
2019 PC-04 41 34 6 12 6 0 0 75 19 360
2019 PC-05 47 26 7 14 5 0 0 73 19 108
2017 PC 40 39 7 10 5 0 0 79 14 2067
2017 PC-01 45 42 5 8 0 0 0 87 8 58
2017 PC-02 40 40 7 10 3 0 0 80 13 737
2017 PC-03 39 38 8 10 5 0 0 77 15 787
2017 PC-04 39 38 5 10 8 0 0 77 18 350
2017 PC-05 49 34 2 13 2 0 0 82 16 87
2014 PC 43 35 7 9 5 0 0 78 14 1915
2014 PC-01 48 41 6 4 0 0 0 89 4 59
2014 PC-02 42 36 7 10 4 0 0 79 14 635
2014 PC-03 43 33 8 10 6 0 0 76 16 754
2014 PC-04 42 39 5 8 6 0 0 81 14 334
2014 PC-05 46 36 3 8 6 0 0 82 15 92
2011 PC 40 39 8 9 4 0 0 79 13 2196
2011 PC-01 44 38 8 7 3 0 0 82 10 107
2011 PC-02 37 41 11 8 3 0 0 78 11 778
2011 PC-03 38 41 7 10 4 0 0 79 14 824
2011 PC-04 43 35 6 10 6 0 0 78 16 351
2011 PC-05 51 28 7 11 3 0 0 79 15 110

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 29 45 12 11 3 0 0 74 14 2209
2019 PC-01 25 37 15 16 7 0 0 62 23 74
2019 PC-02 26 46 12 13 3 0 1 72 15 743
2019 PC-03 32 42 13 10 3 0 0 74 13 875
2019 PC-04 26 48 13 9 2 0 1 76 11 356
2019 PC-05 34 48 10 6 1 0 1 84 7 106
2018 PC 22 50 11 12 3 0 0 73 16 2014
2018 PC-01 13 55 10 18 5 0 0 68 23 69
2018 PC-02 23 48 12 13 3 0 0 72 16 721
2018 PC-03 23 51 9 12 3 0 0 75 16 754
2018 PC-04 21 56 12 8 3 0 1 77 11 328
2018 PC-05 24 47 10 16 2 0 0 72 18 95
2017 PC 25 45 13 13 5 0 0 70 17 2067
2017 PC-01 21 45 10 23 2 0 0 66 25 58
2017 PC-02 25 42 15 12 4 0 0 68 17 738
2017 PC-03 25 45 11 14 5 0 0 70 19 786
2017 PC-04 21 48 13 12 5 0 0 70 17 350
2017 PC-05 36 49 11 0 4 0 0 85 4 87
2014 PC 23 42 12 16 7 0 0 65 23 1916
2014 PC-01 31 37 10 17 5 0 0 68 22 59
2014 PC-02 19 44 14 16 7 0 0 64 22 635
2014 PC-03 25 40 11 16 9 0 0 65 24 755
2014 PC-04 20 45 11 17 6 1 0 65 23 334
2014 PC-05 31 40 12 16 1 0 1 71 17 92
2011 PC 24 45 14 11 5 0 1 69 16 2196
2011 PC-01 21 51 12 8 5 1 4 75 13 106
2011 PC-02 21 44 16 12 6 0 1 66 18 778
2011 PC-03 26 45 13 11 4 0 1 72 16 825
2011 PC-04 22 46 16 10 4 1 1 70 14 351
2011 PC-05 30 50 10 8 0 0 3 82 9 110
2008 PC 23 43 16 13 5 0 0 66 18 1739
2008 PC-01 22 37 27 9 4 0 1 60 13 106
2008 PC-02 21 43 14 15 6 0 1 65 21 620
2008 PC-03 24 46 15 10 4 0 0 70 14 592
2008 PC-04 26 40 16 13 5 0 0 66 18 291
2008 PC-05 25 35 22 11 4 0 3 62 15 94

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 38 6 5 1 0 0 88 6 2199
2019 PC-01 45 31 11 9 3 0 1 77 12 74
2019 PC-02 48 39 6 6 1 0 0 87 7 740
2019 PC-03 49 38 6 5 2 0 0 88 6 870
2019 PC-04 52 39 5 3 0 1 0 91 4 356
2019 PC-05 63 29 5 1 2 0 0 92 3 102
2017 PC 51 37 6 5 1 0 0 88 6 2062
2017 PC-01 50 33 3 13 0 0 0 83 13 58
2017 PC-02 49 37 7 6 1 0 0 86 7 737
2017 PC-03 50 39 6 4 1 0 0 89 5 785
2017 PC-04 55 33 6 4 1 0 0 89 6 348
2017 PC-05 66 29 2 2 0 0 0 96 2 86
2014 PC 50 36 6 5 2 0 1 87 7 1917
2014 PC-01 55 35 3 5 0 0 2 91 5 59
2014 PC-02 46 39 7 6 1 0 1 86 7 636
2014 PC-03 52 33 7 6 2 0 1 86 7 755
2014 PC-04 52 38 5 3 2 0 0 90 5 334
2014 PC-05 56 35 1 8 0 0 0 91 8 92

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 48 34 9 6 2 0 0 82 9 2221
2019 PC-01 53 29 6 9 3 1 0 83 12 74
2019 PC-02 48 34 9 7 2 0 0 82 9 747
2019 PC-03 50 34 9 4 2 0 0 85 7 876
2019 PC-04 45 35 9 8 3 0 0 80 10 359
2019 PC-05 45 31 14 6 5 0 0 76 10 108
2018 PC 46 35 9 7 3 0 1 81 10 2014
2018 PC-01 58 27 14 1 0 0 0 85 1 69
2018 PC-02 50 33 7 7 2 0 1 83 9 721
2018 PC-03 46 35 10 6 3 0 1 81 9 753
2018 PC-04 40 40 9 6 4 0 0 81 10 328
2018 PC-05 39 31 10 13 6 0 0 70 19 95
2017 PC 46 35 8 7 4 0 0 82 10 2065
2017 PC-01 59 29 5 5 2 0 0 88 6 58
2017 PC-02 50 34 6 7 3 1 0 84 9 737
2017 PC-03 46 35 9 6 4 0 0 82 10 787
2017 PC-04 37 39 10 8 6 0 1 76 14 349
2017 PC-05 42 38 8 8 5 0 0 79 13 86
2014 PC 40 34 12 8 5 0 0 75 13 1915
2014 PC-01 63 29 7 1 0 0 0 92 1 59
2014 PC-02 40 36 13 7 3 1 0 77 10 635
2014 PC-03 42 33 10 8 6 0 0 76 14 754
2014 PC-04 36 33 12 10 7 1 1 70 18 334
2014 PC-05 30 37 14 11 6 0 1 68 18 92
2011 PC 38 39 9 9 4 0 0 78 13 2197
2011 PC-01 51 29 12 5 1 1 0 82 6 107
2011 PC-02 38 41 9 7 4 1 0 80 11 779
2011 PC-03 38 38 9 10 3 0 0 77 14 824
2011 PC-04 36 38 7 12 6 0 1 75 18 351
2011 PC-05 28 43 9 8 10 1 0 72 19 110

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 37 45 9 6 3 0 0 82 9 2224
2019 PC-01 39 42 13 4 2 0 0 81 6 74
2019 PC-02 34 46 10 6 4 0 0 79 10 748
2019 PC-03 38 45 8 7 2 0 0 83 9 879
2019 PC-04 39 44 10 5 2 0 0 83 7 358
2019 PC-05 48 42 5 4 1 0 0 91 5 108
2018 PC 32 46 10 8 3 0 0 78 12 2005
2018 PC-01 32 47 9 8 5 0 0 79 12 69
2018 PC-02 35 43 11 8 3 0 0 78 11 718
2018 PC-03 30 48 10 10 3 0 0 78 12 751
2018 PC-04 33 45 10 6 5 0 0 79 11 325
2018 PC-05 33 48 8 5 5 0 0 82 10 95
2017 PC 33 48 8 7 4 0 0 81 11 2068
2017 PC-01 39 47 5 7 2 0 0 87 8 58
2017 PC-02 33 47 9 7 5 0 0 80 11 739
2017 PC-03 33 47 9 6 5 0 0 80 12 787
2017 PC-04 30 52 8 9 1 0 0 82 10 350
2017 PC-05 45 47 3 3 2 0 0 91 6 86
2014 PC 28 46 11 10 5 0 0 74 15 1917
2014 PC-01 30 48 12 5 5 0 0 78 10 59
2014 PC-02 27 46 13 9 5 0 0 72 14 636
2014 PC-03 30 44 10 11 5 0 0 74 16 755
2014 PC-04 26 49 10 11 5 0 0 75 15 334
2014 PC-05 33 46 11 8 3 0 0 78 11 92
2011 PC 31 44 12 9 5 0 0 75 13 2196
2011 PC-01 33 43 13 8 3 0 0 77 10 107
2011 PC-02 29 45 12 9 5 0 0 73 14 778
2011 PC-03 29 43 13 9 5 0 0 73 15 824
2011 PC-04 38 41 10 5 5 0 0 79 10 351
2011 PC-05 34 46 10 8 2 0 0 80 10 110
2008 PC 31 45 10 9 5 0 0 76 14 1737
2008 PC-01 18 53 17 9 3 0 0 71 12 105
2008 PC-02 27 48 10 9 5 0 0 75 14 618
2008 PC-03 35 43 9 9 4 0 0 78 13 593
2008 PC-04 34 45 8 7 6 0 0 79 13 291
2008 PC-05 32 42 11 10 5 0 0 73 15 94

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 42 14 13 5 0 0 69 18 2218
2019 PC-01 37 41 8 9 5 0 0 78 14 74
2019 PC-02 26 41 14 13 5 1 0 68 18 745
2019 PC-03 27 41 14 13 5 0 0 69 18 875
2019 PC-04 22 45 14 13 5 0 0 67 18 359
2019 PC-05 37 36 16 9 2 0 0 73 11 108
2018 PC 24 39 17 13 7 0 0 63 20 2013
2018 PC-01 38 37 16 5 4 0 0 75 9 69
2018 PC-02 26 42 16 10 5 0 0 69 15 721
2018 PC-03 23 35 17 17 7 0 0 59 24 753
2018 PC-04 22 40 17 14 7 0 0 62 20 327
2018 PC-05 20 42 18 8 11 0 1 63 19 95
2017 PC 24 40 14 13 8 0 0 64 21 2067
2017 PC-01 38 32 10 10 7 3 0 72 17 58
2017 PC-02 26 40 15 13 7 0 0 66 19 738
2017 PC-03 23 41 14 14 8 0 0 64 22 787
2017 PC-04 19 42 15 14 8 0 1 62 23 350
2017 PC-05 31 41 10 9 8 0 0 72 17 86
2014 PC 19 41 16 15 9 0 0 60 24 1915
2014 PC-01 33 42 12 13 0 0 0 75 13 59
2014 PC-02 20 37 21 13 9 0 0 57 22 635
2014 PC-03 19 43 14 15 9 0 0 62 24 754
2014 PC-04 15 44 15 18 9 0 0 59 27 334
2014 PC-05 20 41 13 21 5 0 0 61 26 92
2011 PC 18 39 17 15 10 0 0 58 25 2196
2011 PC-01 27 45 14 10 5 0 0 71 14 107
2011 PC-02 17 38 18 15 11 0 0 55 27 779
2011 PC-03 20 39 17 15 9 0 0 59 25 823
2011 PC-04 17 40 15 17 10 1 0 58 27 351
2011 PC-05 16 45 19 13 7 0 0 61 21 110

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 31 44 12 9 4 0 0 75 13 2212
2019 PC-01 34 40 13 9 4 0 0 74 13 73
2019 PC-02 31 43 13 10 4 0 0 73 14 746
2019 PC-03 32 45 12 9 2 0 0 77 11 869
2019 PC-04 30 45 11 10 3 0 0 75 14 359
2019 PC-05 36 49 5 6 4 0 0 85 10 108
2018 PC 26 47 12 10 5 0 0 73 15 2015
2018 PC-01 27 43 21 3 6 0 0 70 9 69
2018 PC-02 27 47 13 9 4 0 0 74 13 720
2018 PC-03 25 48 12 11 4 0 0 73 15 755
2018 PC-04 24 49 11 11 6 0 0 73 17 328
2018 PC-05 28 44 14 8 5 1 0 72 14 95
2017 PC 28 46 11 11 5 0 0 73 16 2065
2017 PC-01 22 55 7 12 5 0 0 77 16 58
2017 PC-02 28 44 12 11 5 0 0 72 16 737
2017 PC-03 28 45 10 11 5 0 0 74 16 787
2017 PC-04 26 46 11 11 5 0 0 72 16 349
2017 PC-05 26 56 7 6 6 0 0 81 12 86

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 43 8 5 2 0 0 85 7 2211
2019 PC-01 49 34 6 11 0 0 0 83 11 74
2019 PC-02 38 45 8 6 3 0 0 83 9 745
2019 PC-03 41 45 7 5 1 0 0 86 7 870
2019 PC-04 47 42 6 3 2 0 0 89 5 357
2019 PC-05 56 30 9 4 1 0 0 86 5 108
2018 PC 42 43 8 5 2 0 0 85 6 2011
2018 PC-01 40 40 14 3 3 0 0 80 6 69
2018 PC-02 42 43 8 4 2 0 0 85 6 718
2018 PC-03 40 46 7 5 1 1 0 86 6 750
2018 PC-04 47 39 8 4 2 0 0 86 6 329
2018 PC-05 49 37 6 6 3 0 0 86 9 97
2017 PC 40 43 9 6 3 0 0 83 9 2067
2017 PC-01 32 41 17 6 3 0 0 74 10 58
2017 PC-02 37 45 9 7 2 0 0 82 9 738
2017 PC-03 40 43 9 5 3 0 0 83 9 787
2017 PC-04 45 41 7 4 3 0 0 86 7 350
2017 PC-05 51 38 6 2 2 0 0 89 5 86
2014 PC 36 41 11 7 4 0 0 77 11 1917
2014 PC-01 49 31 17 0 3 0 0 80 3 59
2014 PC-02 33 42 13 9 3 1 0 75 12 636
2014 PC-03 35 42 10 8 5 0 0 77 13 755
2014 PC-04 38 40 10 7 4 1 0 79 11 334
2014 PC-05 47 43 5 4 1 0 0 89 5 92
2011 PC 33 44 11 8 3 1 0 78 11 2196
2011 PC-01 34 48 7 9 3 0 0 81 12 107
2011 PC-02 29 47 11 10 3 0 0 76 13 779
2011 PC-03 33 43 12 7 4 1 0 77 11 825
2011 PC-04 38 41 11 5 5 1 0 79 10 349
2011 PC-05 46 39 9 5 1 0 0 85 6 110
2008 PC 34 44 10 8 4 1 0 78 12 1742
2008 PC-01 26 52 13 7 2 1 0 79 9 105
2008 PC-02 31 48 10 7 4 1 0 79 11 620
2008 PC-03 36 42 9 8 4 0 0 79 12 595
2008 PC-04 38 39 10 8 4 1 0 78 12 292
2008 PC-05 33 44 11 8 3 0 0 77 12 94

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 34 41 12 9 4 0 0 75 13 2213
2019 PC-01 35 45 6 10 4 0 0 80 14 74
2019 PC-02 32 41 13 9 6 0 0 72 15 746
2019 PC-03 35 41 12 9 3 0 0 76 12 872
2019 PC-04 36 38 12 9 4 0 0 74 14 358
2019 PC-05 43 39 9 7 2 0 0 82 9 107
2018 PC 29 41 14 11 6 0 0 70 17 2008
2018 PC-01 31 40 14 6 9 0 0 72 15 69
2018 PC-02 31 40 14 9 6 0 0 72 15 716
2018 PC-03 28 40 14 13 5 0 0 69 18 749
2018 PC-04 27 42 14 10 6 0 0 70 17 329
2018 PC-05 28 42 10 11 9 0 0 70 20 97
2017 PC 28 42 13 10 7 0 0 70 17 2067
2017 PC-01 38 42 5 9 7 0 0 80 15 58
2017 PC-02 28 43 13 10 6 0 0 71 16 738
2017 PC-03 28 40 15 10 8 0 0 68 18 787
2017 PC-04 27 43 15 9 7 0 0 70 15 350
2017 PC-05 35 44 6 9 6 0 0 79 15 86

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 37 8 4 1 0 0 87 5 2200
2019 PC-01 52 27 13 7 0 0 0 79 7 74
2019 PC-02 47 38 8 5 3 0 0 85 7 743
2019 PC-03 49 39 9 3 0 0 0 88 3 865
2019 PC-04 54 33 8 2 2 0 0 87 5 354
2019 PC-05 65 29 5 1 0 0 0 94 1 107
2018 PC 47 38 10 3 1 0 0 85 5 2003
2018 PC-01 52 29 10 6 3 0 0 81 9 68
2018 PC-02 48 37 9 4 1 0 0 85 5 715
2018 PC-03 44 41 10 3 1 0 0 85 4 748
2018 PC-04 47 39 9 2 1 0 0 87 4 327
2018 PC-05 56 27 13 1 3 0 0 83 4 97
2017 PC 49 38 8 3 1 0 0 88 4 2065
2017 PC-01 58 29 11 0 2 0 0 87 2 58
2017 PC-02 48 38 9 4 1 0 0 86 5 739
2017 PC-03 48 38 8 4 1 0 0 87 6 786
2017 PC-04 50 39 8 2 0 0 0 90 2 348
2017 PC-05 63 31 3 1 1 0 0 94 3 86
2014 PC 53 33 9 4 2 0 0 86 5 1917
2014 PC-01 53 34 8 3 2 0 0 86 5 59
2014 PC-02 52 34 8 4 2 0 0 86 6 636
2014 PC-03 52 34 9 3 2 0 0 86 5 755
2014 PC-04 53 33 10 4 1 0 0 86 5 334
2014 PC-05 58 31 6 4 0 0 0 89 4 92
2011 PC 52 36 8 3 1 0 0 87 5 2195
2011 PC-01 55 34 7 4 1 0 0 89 4 106
2011 PC-02 49 38 10 3 1 0 0 86 4 779
2011 PC-03 50 36 8 4 1 0 0 86 5 823
2011 PC-04 57 32 6 2 2 0 0 89 5 351
2011 PC-05 56 35 6 3 0 0 0 91 3 110

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 31 44 12 9 4 0 0 75 13 2215
2019 PC-01 36 40 11 12 1 0 0 76 13 74
2019 PC-02 28 42 14 11 4 0 0 71 15 745
2019 PC-03 30 47 11 8 4 0 0 77 12 874
2019 PC-04 34 43 10 9 4 0 0 78 12 358
2019 PC-05 41 43 4 10 2 0 0 84 12 107
2018 PC 28 44 12 11 5 0 0 72 16 2003
2018 PC-01 27 39 21 7 6 0 0 66 13 69
2018 PC-02 30 41 13 12 5 0 0 71 16 715
2018 PC-03 26 45 12 11 5 0 0 72 16 749
2018 PC-04 30 46 9 11 4 0 0 76 14 326
2018 PC-05 26 46 15 5 8 0 0 72 13 96
2017 PC 28 46 11 10 4 0 0 75 14 2063
2017 PC-01 36 40 11 10 3 0 0 76 13 58
2017 PC-02 26 48 12 9 4 1 0 75 13 737
2017 PC-03 29 45 10 11 4 0 0 75 15 785
2017 PC-04 31 47 7 11 4 0 0 78 15 349
2017 PC-05 37 43 8 6 7 0 0 80 13 86
2014 PC 20 47 13 14 6 0 0 67 20 1915
2014 PC-01 17 52 12 18 0 0 0 69 18 59
2014 PC-02 18 46 15 15 5 0 0 64 20 635
2014 PC-03 20 46 14 15 6 0 0 66 21 754
2014 PC-04 21 50 10 11 8 0 0 71 19 334
2014 PC-05 29 51 9 6 5 0 0 80 12 92
2011 PC 24 46 13 11 6 0 0 70 17 2195
2011 PC-01 33 37 11 14 5 0 0 70 19 106
2011 PC-02 20 46 16 12 5 0 0 67 17 778
2011 PC-03 25 45 11 11 7 0 0 70 18 824
2011 PC-04 27 48 9 9 7 0 0 75 16 351
2011 PC-05 27 49 8 10 6 0 0 76 16 110

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 35 38 14 8 4 0 0 74 12 2218
2019 PC-01 45 34 12 8 1 0 0 79 9 73
2019 PC-02 35 37 14 9 4 0 0 73 13 746
2019 PC-03 34 40 15 7 3 0 0 75 10 875
2019 PC-04 36 35 15 10 5 0 0 71 14 359
2019 PC-05 40 40 11 7 2 0 0 80 9 108
2018 PC 33 38 13 10 5 0 0 71 16 1998
2018 PC-01 42 27 14 10 7 0 0 69 17 69
2018 PC-02 35 39 13 9 4 0 0 74 13 713
2018 PC-03 30 38 14 12 6 0 0 68 18 747
2018 PC-04 33 39 12 10 5 0 0 72 15 326
2018 PC-05 30 43 8 12 7 0 0 73 19 96
2017 PC 34 38 13 10 5 0 0 72 15 2062
2017 PC-01 42 36 10 5 7 0 0 78 12 58
2017 PC-02 35 37 13 10 4 0 0 73 14 736
2017 PC-03 33 37 14 11 6 0 0 69 17 786
2017 PC-04 34 40 9 11 5 0 0 74 16 348
2017 PC-05 40 36 14 7 2 0 0 77 9 86
2014 PC 27 41 14 12 6 0 0 68 18 1915
2014 PC-01 35 40 15 6 3 0 0 75 10 59
2014 PC-02 26 44 14 11 4 0 0 71 15 635
2014 PC-03 28 39 14 12 7 0 0 67 19 755
2014 PC-04 24 39 13 13 10 0 0 64 23 334
2014 PC-05 27 48 11 11 4 0 0 74 15 92

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 27 45 14 10 4 0 1 73 14 2200
2019 PC-01 27 47 13 7 4 2 0 75 11 73
2019 PC-02 26 46 14 9 4 1 1 72 13 745
2019 PC-03 27 45 13 11 3 0 1 72 14 866
2019 PC-04 28 45 14 7 5 0 1 73 13 352
2019 PC-05 40 35 13 8 2 1 1 76 10 107
2018 PC 26 39 17 12 5 0 1 66 17 2005
2018 PC-01 29 43 12 8 4 3 1 75 13 69
2018 PC-02 28 42 15 9 4 1 1 71 13 718
2018 PC-03 24 37 17 16 5 0 1 62 21 747
2018 PC-04 24 38 19 13 6 0 0 62 18 326
2018 PC-05 26 37 17 9 9 1 1 64 18 97
2017 PC 27 40 16 12 5 0 1 67 17 2062
2017 PC-01 31 41 13 8 5 0 2 73 13 58
2017 PC-02 29 39 16 11 4 1 1 69 14 736
2017 PC-03 26 38 16 13 6 0 1 65 19 785
2017 PC-04 23 40 15 13 8 0 0 64 21 349
2017 PC-05 27 44 17 8 3 0 0 71 12 86
2014 PC 24 40 16 13 6 0 1 64 20 1914
2014 PC-01 32 42 18 5 2 0 2 75 6 59
2014 PC-02 24 39 19 11 6 0 0 63 17 635
2014 PC-03 26 40 15 13 6 0 1 66 19 754
2014 PC-04 21 40 13 17 9 0 0 61 26 334
2014 PC-05 17 45 18 13 5 1 1 63 19 91
2011 PC 27 43 14 11 4 1 1 71 15 2193
2011 PC-01 41 40 8 4 2 4 1 85 6 107
2011 PC-02 25 44 15 10 3 1 1 71 14 778
2011 PC-03 26 43 15 11 5 1 1 70 15 822
2011 PC-04 28 40 12 14 5 1 1 68 19 351
2011 PC-05 35 36 10 18 2 0 0 70 20 109

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 42 9 5 2 0 0 84 6 2223
2019 PC-01 55 32 8 4 2 0 0 86 5 74
2019 PC-02 41 42 10 6 2 0 0 83 8 747
2019 PC-03 42 43 9 4 1 0 0 85 6 878
2019 PC-04 42 41 11 4 2 0 0 83 6 359
2019 PC-05 54 36 8 2 0 0 0 90 2 108
2018 PC 37 44 11 6 2 0 0 81 8 2011
2018 PC-01 45 36 8 9 2 0 0 81 11 69
2018 PC-02 39 44 9 6 2 0 0 82 8 719
2018 PC-03 35 44 13 5 2 0 0 80 8 750
2018 PC-04 34 47 12 5 2 1 0 81 7 329
2018 PC-05 42 39 9 7 3 0 0 81 10 97
2017 PC 40 42 9 6 3 0 0 82 8 2062
2017 PC-01 54 29 12 0 5 0 0 84 5 58
2017 PC-02 40 44 8 6 3 0 0 83 9 738
2017 PC-03 38 42 10 6 4 0 0 80 9 784
2017 PC-04 36 44 11 7 1 0 0 80 8 348
2017 PC-05 58 31 6 3 1 0 0 89 5 86
2014 PC 36 42 12 7 3 0 0 78 10 1913
2014 PC-01 47 40 6 7 0 0 0 87 7 59
2014 PC-02 33 44 14 6 2 0 0 78 8 632
2014 PC-03 37 41 11 7 3 0 0 78 10 755
2014 PC-04 35 42 10 7 5 1 0 78 12 334
2014 PC-05 47 33 15 3 1 0 0 80 4 92
2011 PC 38 45 9 6 2 0 0 82 9 2198
2011 PC-01 42 41 8 6 3 0 0 83 9 107
2011 PC-02 35 46 10 7 3 0 0 81 9 779
2011 PC-03 37 45 9 7 2 0 0 82 8 825
2011 PC-04 42 42 9 3 4 0 0 84 7 351
2011 PC-05 38 48 5 9 0 0 0 86 9 110
2008 PC 38 45 9 6 3 0 0 83 9 1741
2008 PC-01 26 57 9 6 1 0 0 83 7 105
2008 PC-02 34 48 9 6 3 0 0 82 9 619
2008 PC-03 41 42 9 7 2 0 0 83 8 595
2008 PC-04 42 42 6 5 5 0 0 84 10 292
2008 PC-05 41 41 11 6 1 0 0 82 8 94

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 30 39 17 8 5 0 0 69 13 2212
2019 PC-01 54 35 6 1 4 0 0 88 5 74
2019 PC-02 36 38 15 6 3 0 0 75 10 743
2019 PC-03 30 43 17 7 3 0 0 73 11 875
2019 PC-04 21 31 24 13 10 0 0 53 23 358
2019 PC-05 12 37 18 18 15 0 0 50 32 107
2018 PC 31 36 19 9 5 0 0 67 14 2017
2018 PC-01 47 38 7 2 4 0 1 87 6 70
2018 PC-02 40 35 15 6 4 0 1 75 10 719
2018 PC-03 28 39 19 9 4 1 0 67 13 756
2018 PC-04 19 33 24 13 10 0 1 53 23 329
2018 PC-05 16 32 25 13 14 0 0 48 27 97
2017 PC 30 40 17 8 4 0 1 70 13 2068
2017 PC-01 46 43 8 3 0 0 0 89 3 58
2017 PC-02 36 41 15 5 2 0 1 78 7 739
2017 PC-03 31 41 16 8 3 0 0 72 12 786
2017 PC-04 12 36 25 16 9 1 1 49 25 350
2017 PC-05 14 39 23 12 11 0 0 53 24 87
2014 PC 28 38 18 10 5 0 1 66 16 1917
2014 PC-01 48 39 10 3 0 0 0 87 3 59
2014 PC-02 33 40 16 7 3 0 1 73 10 636
2014 PC-03 28 37 19 11 5 0 1 65 16 755
2014 PC-04 17 37 19 16 11 0 1 54 27 334
2014 PC-05 15 30 32 13 9 0 1 46 22 92
2011 PC 22 38 21 11 7 0 1 60 18 2197
2011 PC-01 35 47 9 5 3 0 0 83 8 107
2011 PC-02 27 42 20 7 4 0 1 69 11 778
2011 PC-03 19 39 22 13 7 0 1 58 20 825
2011 PC-04 15 31 24 17 13 0 0 46 29 351
2011 PC-05 17 26 26 15 16 0 1 43 31 110
2008 PC 19 38 22 13 7 0 1 58 20 1739
2008 PC-01 33 43 13 8 4 0 0 75 12 105
2008 PC-02 23 42 21 9 4 0 1 65 14 620
2008 PC-03 18 38 24 13 5 0 1 57 19 593
2008 PC-04 10 37 21 17 15 0 0 47 32 291
2008 PC-05 7 28 26 23 16 0 0 35 39 94

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 6 21 42 23 7 0 1 30 27 2223
2019 PC-01 2 18 42 26 12 1 0 38 20 74
2019 PC-02 6 17 39 28 8 1 1 36 24 747
2019 PC-03 5 19 45 22 7 0 0 29 25 880
2019 PC-04 5 29 40 19 6 0 1 25 34 359
2019 PC-05 5 32 44 13 5 0 1 19 37 108
2018 PC 7 21 43 22 5 1 1 28 28 2012
2018 PC-01 5 24 34 26 9 2 0 36 29 69
2018 PC-02 6 17 44 24 7 1 1 32 23 721
2018 PC-03 5 26 43 21 5 0 0 26 31 753
2018 PC-04 9 21 44 23 2 1 0 25 30 326
2018 PC-05 9 30 43 16 2 0 0 18 39 97
2017 PC 8 22 40 21 7 1 2 28 30 2059
2017 PC-01 4 21 27 29 14 0 5 46 26 58
2017 PC-02 7 19 40 23 8 1 3 32 26 733
2017 PC-03 7 23 41 21 6 1 1 28 30 783
2017 PC-04 11 25 42 17 4 0 1 21 37 350
2017 PC-05 10 25 45 13 6 0 1 19 35 87
2014 PC 9 27 40 17 5 1 2 22 37 1914
2014 PC-01 3 17 51 12 15 0 2 27 20 59
2014 PC-02 8 26 38 19 7 1 3 27 34 636
2014 PC-03 10 29 41 14 4 1 2 19 40 752
2014 PC-04 11 27 41 18 2 0 0 21 38 334
2014 PC-05 10 33 33 18 3 0 2 22 44 92
2011 PC 12 30 37 16 4 1 1 20 42 2192
2011 PC-01 10 14 39 22 14 1 1 37 24 107
2011 PC-02 11 28 37 17 4 1 1 22 40 775
2011 PC-03 12 31 36 14 4 1 1 19 44 824
2011 PC-04 11 36 36 14 2 0 1 16 47 351
2011 PC-05 11 38 33 15 1 1 1 16 50 110
2008 PC 11 31 38 14 4 1 1 18 43 1740
2008 PC-01 5 29 40 14 6 3 3 21 36 105
2008 PC-02 12 31 34 17 5 0 1 22 43 619
2008 PC-03 9 29 40 17 2 1 1 20 39 594
2008 PC-04 17 34 40 5 4 0 0 8 51 292
2008 PC-05 13 36 45 6 1 0 0 6 49 94

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 7 16 33 27 13 2 1 42 24 2214
2019 PC-01 6 15 25 27 22 2 1 52 22 74
2019 PC-02 8 14 29 29 15 5 1 46 23 745
2019 PC-03 6 17 36 27 12 1 1 40 23 876
2019 PC-04 7 18 39 24 10 1 0 35 26 357
2019 PC-05 8 17 35 31 7 0 2 39 25 108
2018 PC 8 19 33 28 10 1 1 39 27 2008
2018 PC-01 9 13 35 29 12 2 0 42 23 69
2018 PC-02 6 18 30 30 13 1 1 44 25 721
2018 PC-03 8 20 33 27 9 1 1 37 29 749
2018 PC-04 9 21 35 28 6 1 1 34 30 326
2018 PC-05 11 19 43 16 9 0 1 25 31 96
2017 PC 8 20 32 24 11 2 2 36 30 2054
2017 PC-01 9 23 12 24 23 6 3 52 34 58
2017 PC-02 8 19 30 24 12 4 3 39 29 733
2017 PC-03 8 20 33 26 11 1 2 37 28 784
2017 PC-04 10 23 36 22 7 1 2 29 34 345
2017 PC-05 11 20 37 22 6 1 2 29 33 87
2014 PC 12 25 32 21 7 2 2 29 38 1912
2014 PC-01 7 15 31 31 15 0 2 47 22 59
2014 PC-02 12 23 31 20 9 3 3 30 37 636
2014 PC-03 11 26 32 20 7 1 2 28 39 752
2014 PC-04 12 27 32 21 6 0 1 27 40 332
2014 PC-05 10 28 35 21 6 0 0 27 38 92
2011 PC 16 26 31 18 7 1 2 25 43 2184
2011 PC-01 8 17 35 20 14 6 1 36 26 106
2011 PC-02 15 26 32 18 6 1 2 25 42 773
2011 PC-03 16 24 29 20 7 1 2 27 42 822
2011 PC-04 17 32 30 13 6 1 1 20 50 350
2011 PC-05 17 28 31 17 3 2 2 21 47 108
2008 PC 20 27 28 16 7 1 1 24 48 1740
2008 PC-01 14 23 32 17 7 2 5 26 40 106
2008 PC-02 20 25 26 18 9 2 1 27 46 619
2008 PC-03 16 28 28 18 7 1 1 26 45 594
2008 PC-04 26 29 28 12 4 1 0 17 55 292
2008 PC-05 28 32 27 9 5 0 0 13 60 93

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 19 29 31 13 5 2 1 18 50 2223
2019 PC-01 11 27 22 16 15 8 2 34 42 74
2019 PC-02 15 27 33 15 7 3 1 23 43 748
2019 PC-03 21 29 32 13 4 1 1 17 51 879
2019 PC-04 23 34 32 9 2 0 1 11 57 359
2019 PC-05 29 34 22 12 1 0 2 13 64 107
2018 PC 22 29 30 12 4 1 1 17 53 2010
2018 PC-01 18 25 36 12 7 0 3 19 44 69
2018 PC-02 19 27 31 15 6 1 1 22 46 718
2018 PC-03 24 29 31 11 3 1 1 15 54 755
2018 PC-04 23 38 26 9 3 1 1 12 62 326
2018 PC-05 36 30 20 9 4 0 1 13 67 96
2017 PC 23 30 28 11 4 1 2 15 55 2063
2017 PC-01 12 12 43 18 11 2 3 31 25 58
2017 PC-02 20 26 30 14 5 2 3 20 49 737
2017 PC-03 23 33 29 10 3 1 1 14 57 784
2017 PC-04 32 34 23 8 2 0 1 10 66 350
2017 PC-05 32 37 23 7 0 0 0 7 70 87
2014 PC 34 28 25 8 2 1 2 10 65 1917
2014 PC-01 15 31 33 17 3 0 2 20 47 59
2014 PC-02 29 27 26 9 2 2 4 12 60 636
2014 PC-03 37 28 24 7 2 0 1 10 66 755
2014 PC-04 40 29 22 6 2 0 1 8 70 334
2014 PC-05 46 27 22 3 2 0 0 5 73 92
2011 PC 26 32 25 10 3 1 2 14 61 2192
2011 PC-01 10 19 35 18 13 5 1 32 30 107
2011 PC-02 22 31 28 11 4 1 3 16 55 774
2011 PC-03 28 33 24 9 2 1 2 12 64 825
2011 PC-04 35 34 21 7 2 0 1 9 70 351
2011 PC-05 36 37 17 7 2 1 1 9 74 110
2008 PC 30 29 25 10 3 2 2 13 60 1738
2008 PC-01 19 25 26 15 4 6 5 22 49 106
2008 PC-02 26 27 28 11 4 2 2 16 55 618
2008 PC-03 28 31 26 9 3 1 1 13 60 593
2008 PC-04 39 29 20 7 2 1 1 9 70 291
2008 PC-05 42 30 19 9 0 0 0 9 72 94

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 7 16 37 29 9 1 1 38 24 2209
2019 PC-01 4 1 23 44 28 1 0 72 5 74
2019 PC-02 4 8 35 35 15 2 1 52 13 742
2019 PC-03 7 17 41 29 5 1 0 35 24 873
2019 PC-04 11 30 38 18 3 0 0 21 41 358
2019 PC-05 20 30 35 12 2 0 1 14 51 107
2018 PC 8 20 35 29 8 0 1 37 28 2002
2018 PC-01 2 13 33 32 19 0 1 51 15 68
2018 PC-02 5 13 31 37 13 1 1 51 18 716
2018 PC-03 10 20 36 29 5 0 1 34 30 750
2018 PC-04 9 30 39 16 4 0 0 20 40 324
2018 PC-05 20 33 36 10 1 0 1 11 53 97
2017 PC 8 18 38 25 9 1 2 35 26 2054
2017 PC-01 2 15 20 34 24 2 3 61 18 58
2017 PC-02 5 12 34 32 14 1 3 47 17 734
2017 PC-03 7 19 43 23 6 1 1 30 27 781
2017 PC-04 12 27 42 15 3 0 1 18 40 347
2017 PC-05 19 30 37 13 1 0 0 15 49 87
2014 PC 10 22 35 24 7 0 2 32 32 1909
2014 PC-01 2 8 19 47 20 2 3 70 10 59
2014 PC-02 6 17 35 30 9 1 2 40 23 633
2014 PC-03 10 22 38 22 5 1 2 28 33 750
2014 PC-04 13 34 34 16 2 0 0 19 47 334
2014 PC-05 26 26 31 12 4 0 1 16 53 92
2011 PC 9 21 38 23 7 1 1 30 31 2189
2011 PC-01 3 6 27 37 25 1 1 63 9 107
2011 PC-02 7 15 38 30 8 1 2 39 22 772
2011 PC-03 10 23 40 20 5 1 2 26 33 824
2011 PC-04 14 31 37 14 3 0 1 17 46 351
2011 PC-05 17 35 40 3 3 1 1 6 53 110
2008 PC 11 21 36 24 7 1 1 31 32 1736
2008 PC-01 3 15 25 37 16 2 3 56 18 106
2008 PC-02 8 16 35 31 8 1 1 40 24 617
2008 PC-03 10 21 41 22 6 0 1 28 31 593
2008 PC-04 18 30 34 15 3 0 0 18 48 291
2008 PC-05 23 34 35 8 0 0 0 8 57 94

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 15 23 31 19 9 2 2 29 39 2223
2019 PC-01 8 8 19 35 22 4 4 62 18 74
2019 PC-02 10 18 31 22 13 3 2 37 29 746
2019 PC-03 15 23 33 19 7 2 1 27 39 879
2019 PC-04 19 34 30 12 3 1 2 15 54 360
2019 PC-05 21 34 30 9 3 0 3 12 57 108
2018 PC 17 26 30 18 6 1 1 25 44 2007
2018 PC-01 12 14 26 32 14 1 1 47 27 69
2018 PC-02 12 22 31 23 9 2 2 33 35 718
2018 PC-03 18 28 30 17 5 1 1 22 47 752
2018 PC-04 23 31 31 10 3 1 1 14 55 323
2018 PC-05 29 33 24 8 3 0 2 12 63 97
2017 PC 19 26 29 15 7 1 3 23 47 2060
2017 PC-01 13 8 20 26 21 2 9 53 24 58
2017 PC-02 14 21 30 18 10 2 4 29 38 736
2017 PC-03 20 27 30 15 6 1 2 21 48 782
2017 PC-04 25 33 26 11 2 0 1 13 60 349
2017 PC-05 31 35 22 11 1 0 0 12 66 87
2014 PC 24 31 26 11 5 1 3 16 56 1913
2014 PC-01 10 23 29 23 14 0 2 38 33 59
2014 PC-02 20 30 26 12 7 1 4 20 52 634
2014 PC-03 25 31 26 11 4 1 2 15 58 754
2014 PC-04 30 33 26 8 2 0 1 10 64 334
2014 PC-05 29 36 27 4 1 0 2 5 67 91
2011 PC 24 29 28 11 5 1 2 16 55 2191
2011 PC-01 8 17 26 22 21 3 4 45 27 107
2011 PC-02 19 29 29 13 5 2 3 19 50 774
2011 PC-03 26 30 28 10 4 1 2 15 57 824
2011 PC-04 33 30 27 6 2 0 1 8 64 351
2011 PC-05 35 37 21 5 1 0 1 6 72 110
2008 PC 21 27 29 14 5 1 2 20 50 1739
2008 PC-01 10 14 30 22 14 4 5 40 27 106
2008 PC-02 21 24 27 19 6 2 2 26 46 618
2008 PC-03 18 31 29 14 6 1 2 20 50 593
2008 PC-04 28 31 32 6 1 1 1 7 60 292
2008 PC-05 30 33 31 5 0 0 1 6 63 94

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 10 18 30 25 13 2 2 40 29 2210
2019 PC-01 7 14 16 28 22 7 5 57 25 74
2019 PC-02 9 15 26 25 18 4 3 46 26 741
2019 PC-03 10 18 32 25 12 2 2 38 29 877
2019 PC-04 11 22 34 23 8 1 1 31 34 356
2019 PC-05 10 17 35 24 11 0 3 36 28 107
2018 PC 10 20 29 25 12 2 2 39 31 2004
2018 PC-01 9 15 29 26 17 0 5 45 25 69
2018 PC-02 9 17 27 27 14 3 2 44 27 719
2018 PC-03 9 22 31 23 11 1 2 36 32 752
2018 PC-04 12 21 30 27 8 1 2 36 33 321
2018 PC-05 14 30 27 20 7 1 1 27 45 97
2017 PC 10 19 30 24 12 1 4 38 31 2060
2017 PC-01 10 21 15 24 21 2 6 50 34 58
2017 PC-02 9 16 27 26 14 3 6 43 27 735
2017 PC-03 10 19 32 22 13 1 3 36 31 785
2017 PC-04 10 24 34 23 6 0 2 30 35 348
2017 PC-05 8 28 34 21 8 0 1 29 37 87
2014 PC 9 18 29 26 12 1 4 40 29 1914
2014 PC-01 1 18 26 28 19 3 5 51 21 59
2014 PC-02 9 18 25 25 14 2 6 43 30 636
2014 PC-03 9 20 30 25 11 1 4 37 31 752
2014 PC-04 10 17 31 27 11 1 3 40 28 334
2014 PC-05 8 13 39 32 6 0 2 39 21 92
2011 PC 11 21 30 22 10 2 5 34 33 2187
2011 PC-01 5 12 17 25 24 8 8 59 20 107
2011 PC-02 9 19 27 25 13 2 5 40 31 772
2011 PC-03 12 21 33 19 9 2 4 30 35 822
2011 PC-04 13 25 32 17 8 1 3 26 40 351
2011 PC-05 13 18 38 25 3 1 2 28 32 110
2008 PC 17 24 27 19 7 2 4 27 44 1740
2008 PC-01 10 21 24 19 13 5 9 37 35 106
2008 PC-02 16 19 26 22 9 3 4 33 39 618
2008 PC-03 17 26 27 18 7 1 4 26 45 595
2008 PC-04 20 31 29 14 4 0 2 19 52 291
2008 PC-05 25 28 28 15 0 0 3 16 55 94

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 17 28 33 14 6 2 1 20 46 2222
2019 PC-01 9 21 25 19 14 8 3 38 34 74
2019 PC-02 12 25 34 16 8 4 2 25 39 746
2019 PC-03 18 27 34 14 5 2 0 20 45 878
2019 PC-04 23 33 30 10 2 1 1 12 58 360
2019 PC-05 29 32 27 8 3 0 2 11 61 108
2018 PC 19 28 33 13 4 2 1 18 49 2011
2018 PC-01 13 25 28 20 9 1 4 31 40 69
2018 PC-02 15 23 36 15 6 3 2 23 40 718
2018 PC-03 20 29 33 12 4 1 1 16 51 754
2018 PC-04 24 32 32 9 1 1 1 11 57 327
2018 PC-05 34 39 17 8 1 0 1 9 74 97
2017 PC 20 28 30 13 5 2 3 18 51 2058
2017 PC-01 15 19 28 12 17 2 8 32 37 58
2017 PC-02 15 24 33 16 5 3 4 23 42 734
2017 PC-03 20 30 30 12 5 1 2 18 52 783
2017 PC-04 32 32 23 9 2 0 2 11 65 349
2017 PC-05 28 33 32 6 0 0 1 6 62 87
2014 PC 27 28 28 9 4 2 3 13 57 1917
2014 PC-01 8 35 38 5 10 1 3 16 45 59
2014 PC-02 22 25 31 10 5 3 4 16 50 636
2014 PC-03 27 30 28 8 4 2 2 12 59 755
2014 PC-04 35 29 24 10 1 1 0 11 64 334
2014 PC-05 43 31 17 8 0 0 2 8 75 92

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 10 21 36 22 9 0 1 31 32 2224
2019 PC-01 1 16 37 21 25 0 0 46 18 74
2019 PC-02 9 19 35 24 12 1 1 37 28 748
2019 PC-03 11 22 35 23 8 0 1 31 33 878
2019 PC-04 12 23 40 18 5 0 1 23 36 360
2019 PC-05 17 28 35 15 4 0 1 19 46 108
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 68 16 5 5 2 0 2 87 8 2223
2019 PC-01 85 7 3 3 3 0 0 92 6 74
2019 PC-02 70 15 5 4 2 0 3 88 7 748
2019 PC-03 67 17 5 5 2 0 3 87 8 880
2019 PC-04 66 18 5 7 2 0 1 85 10 357
2019 PC-05 62 22 7 4 3 0 2 85 7 107
2017 PC 69 16 5 5 2 0 3 87 8 2067
2017 PC-01 82 12 7 0 0 0 0 93 0 58
2017 PC-02 69 17 5 4 3 0 3 88 7 738
2017 PC-03 68 16 5 5 3 1 3 86 8 787
2017 PC-04 69 13 6 7 1 0 3 85 9 349
2017 PC-05 68 20 5 4 1 0 3 90 6 87
2014 PC 71 13 4 6 3 0 3 87 8 1915
2014 PC-01 77 10 8 4 1 0 0 87 5 59
2014 PC-02 71 13 5 6 2 0 3 87 8 635
2014 PC-03 70 13 4 6 3 0 4 86 10 755
2014 PC-04 69 16 5 4 3 0 2 87 8 333
2014 PC-05 78 13 3 5 0 0 0 92 5 92
2011 PC 68 14 5 5 3 0 4 85 9 2195
2011 PC-01 76 13 3 1 2 0 6 94 3 106
2011 PC-02 69 13 7 4 4 0 4 85 8 777
2011 PC-03 66 14 6 7 4 0 4 83 11 825
2011 PC-04 69 15 2 7 3 0 3 87 11 351
2011 PC-05 66 23 4 5 0 0 3 91 5 110
2008 PC 67 14 4 5 4 0 5 86 10 1740
2008 PC-01 77 11 1 3 3 0 6 93 6 106
2008 PC-02 67 14 4 4 5 0 6 86 10 620
2008 PC-03 67 12 5 5 4 0 5 85 10 593
2008 PC-04 64 17 4 5 6 0 3 84 12 291
2008 PC-05 67 19 4 5 0 0 4 90 5 94

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 28 32 14 10 5 7 5 68 16 2221
2019 PC-01 34 29 16 6 3 4 9 72 10 74
2019 PC-02 30 28 13 9 5 8 5 68 17 745
2019 PC-03 27 31 14 12 5 8 4 66 19 879
2019 PC-04 28 40 15 8 4 2 2 71 13 358
2019 PC-05 30 45 12 3 4 3 4 80 7 108
2018 PC 21 34 17 11 6 8 4 62 19 2010
2018 PC-01 25 26 16 11 3 10 9 63 17 70
2018 PC-02 23 31 15 11 6 10 4 63 20 718
2018 PC-03 21 32 19 11 6 7 4 59 20 750
2018 PC-04 19 42 15 9 5 5 5 67 16 327
2018 PC-05 22 45 17 6 4 4 2 71 11 97
2017 PC 26 32 15 10 5 7 5 66 17 2065
2017 PC-01 32 34 12 4 6 10 3 75 11 58
2017 PC-02 29 27 16 9 5 8 5 65 16 738
2017 PC-03 24 33 15 11 5 6 5 65 18 786
2017 PC-04 21 38 15 11 5 6 6 66 17 350
2017 PC-05 36 36 10 9 5 4 1 75 15 85
2014 PC 31 30 14 9 6 5 4 68 16 1917
2014 PC-01 52 22 10 8 6 2 0 75 14 59
2014 PC-02 30 25 16 9 7 7 6 63 18 636
2014 PC-03 29 32 13 10 6 6 5 68 18 755
2014 PC-04 35 36 12 6 5 4 3 75 11 334
2014 PC-05 39 40 8 7 4 0 2 80 11 92

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 47 32 7 9 4 1 0 80 13 2221
2019 PC-01 55 30 3 6 4 3 0 87 10 74
2019 PC-02 46 31 7 11 3 1 0 78 15 748
2019 PC-03 44 32 8 11 4 1 0 77 15 876
2019 PC-04 52 35 5 4 3 0 0 87 8 359
2019 PC-05 57 37 1 3 3 0 0 94 5 107
2018 PC 43 32 9 10 5 0 0 76 15 2007
2018 PC-01 44 24 18 12 1 0 0 68 13 69
2018 PC-02 41 33 8 11 6 1 0 75 17 717
2018 PC-03 42 32 10 10 5 0 0 75 15 750
2018 PC-04 47 34 7 8 4 0 0 81 12 326
2018 PC-05 55 32 6 1 6 0 0 87 7 97
2017 PC 45 33 8 9 4 1 0 78 14 2068
2017 PC-01 48 32 5 8 5 0 2 82 13 58
2017 PC-02 44 32 9 10 5 1 0 76 15 738
2017 PC-03 44 34 8 9 4 1 0 79 13 787
2017 PC-04 45 37 5 9 3 1 0 83 12 350
2017 PC-05 65 19 8 3 5 0 0 84 8 87
2014 PC 46 31 8 9 4 1 1 78 14 1915
2014 PC-01 52 27 7 13 2 0 0 79 15 59
2014 PC-02 42 33 9 9 5 1 0 76 15 635
2014 PC-03 44 32 9 9 5 0 1 77 14 754
2014 PC-04 53 27 7 9 2 1 0 81 11 334
2014 PC-05 60 24 6 9 1 0 0 84 10 92

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 55 32 6 6 2 0 0 87 8 2219
2019 PC-01 67 26 3 2 2 0 0 93 4 73
2019 PC-02 56 31 5 7 2 0 0 87 8 748
2019 PC-03 55 30 7 7 2 0 0 85 9 876
2019 PC-04 51 39 4 4 2 0 0 90 5 357
2019 PC-05 54 38 4 3 2 0 0 92 5 108
2018 PC 51 35 6 5 2 0 0 86 8 2011
2018 PC-01 55 30 10 5 0 0 0 85 5 70
2018 PC-02 52 34 7 4 2 0 0 87 7 717
2018 PC-03 50 35 6 6 2 0 0 85 8 751
2018 PC-04 47 40 5 6 2 0 0 87 8 328
2018 PC-05 60 27 6 5 1 0 0 87 6 97
2017 PC 50 38 5 5 1 0 0 88 7 2066
2017 PC-01 58 26 11 2 3 0 0 84 5 58
2017 PC-02 50 38 4 6 1 0 0 88 7 738
2017 PC-03 51 38 6 4 1 0 0 89 5 786
2017 PC-04 49 39 5 6 2 0 0 88 7 349
2017 PC-05 59 33 2 5 1 0 0 92 6 87
2014 PC 49 37 7 5 1 0 0 86 7 1912
2014 PC-01 60 27 8 3 2 0 0 87 5 59
2014 PC-02 47 39 8 4 1 0 0 87 6 635
2014 PC-03 49 35 8 6 2 1 0 85 8 754
2014 PC-04 50 39 4 7 1 0 0 89 7 332
2014 PC-05 57 33 3 5 1 0 0 90 6 92

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 37 7 4 1 1 0 87 5 2223
2019 PC-01 55 38 3 3 0 0 0 94 3 74
2019 PC-02 49 36 8 4 1 1 0 86 6 746
2019 PC-03 49 37 8 4 1 1 0 87 5 879
2019 PC-04 48 41 6 3 1 0 0 89 4 359
2019 PC-05 56 39 5 1 0 0 0 94 1 108
2018 PC 44 41 8 4 2 0 0 86 6 2009
2018 PC-01 39 44 13 3 0 1 0 84 3 70
2018 PC-02 45 40 8 5 2 0 0 85 7 718
2018 PC-03 44 41 8 4 2 0 0 85 6 750
2018 PC-04 42 46 7 3 2 0 0 88 5 327
2018 PC-05 50 36 7 2 5 0 0 86 7 97
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 54 30 9 3 2 1 1 85 5 2225
2019 PC-01 43 34 17 2 1 3 0 79 3 74
2019 PC-02 48 30 12 5 2 1 1 81 7 749
2019 PC-03 54 31 8 4 1 1 1 87 5 879
2019 PC-04 61 27 9 2 1 1 0 88 3 359
2019 PC-05 76 17 6 1 0 0 0 93 1 108

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 42 33 11 9 4 0 1 76 13 2218
2019 PC-01 52 30 7 3 4 1 2 85 7 74
2019 PC-02 42 31 11 11 3 0 1 74 15 746
2019 PC-03 42 34 10 7 4 1 1 77 12 876
2019 PC-04 38 36 12 10 4 0 1 75 14 358
2019 PC-05 43 42 9 4 1 0 0 86 5 108
2018 PC 35 40 12 8 4 0 0 76 12 2003
2018 PC-01 32 47 6 9 4 0 1 80 14 70
2018 PC-02 37 39 12 7 4 1 0 77 11 718
2018 PC-03 35 39 13 7 5 0 1 75 12 745
2018 PC-04 32 43 11 10 4 0 0 75 14 328
2018 PC-05 33 40 16 7 4 0 0 73 12 96
2017 PC 36 39 10 9 5 1 0 76 14 2068
2017 PC-01 35 46 5 11 2 0 0 82 13 58
2017 PC-02 40 37 9 9 4 1 0 78 13 738
2017 PC-03 35 41 10 8 5 1 1 77 13 787
2017 PC-04 34 39 9 10 6 0 1 73 17 350
2017 PC-05 41 36 9 7 7 0 0 77 14 87
2014 PC 36 39 10 9 5 0 0 76 14 1916
2014 PC-01 48 37 8 2 5 0 0 85 7 59
2014 PC-02 35 40 12 9 3 0 0 76 12 635
2014 PC-03 39 37 8 9 6 1 0 77 15 755
2014 PC-04 31 41 10 13 5 0 1 72 17 334
2014 PC-05 33 44 11 6 6 1 0 77 12 92
2011 PC 31 39 12 11 6 1 0 70 17 2193
2011 PC-01 37 34 14 10 4 2 0 72 14 106
2011 PC-02 30 38 14 10 6 1 1 69 17 779
2011 PC-03 31 39 11 11 6 0 0 71 18 822
2011 PC-04 31 38 12 11 6 1 0 71 17 350
2011 PC-05 30 40 13 13 5 0 0 70 18 110
2008 PC 24 37 15 14 9 1 0 62 23 1740
2008 PC-01 29 34 20 10 6 0 1 64 16 105
2008 PC-02 28 36 14 13 8 1 0 64 21 620
2008 PC-03 22 39 15 14 9 1 1 62 23 594
2008 PC-04 20 38 14 15 13 1 0 58 28 291
2008 PC-05 19 41 15 18 7 0 0 59 26 94

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 50 30 10 5 3 1 1 82 8 2216
2019 PC-01 48 28 14 4 4 1 1 78 8 74
2019 PC-02 51 29 10 5 3 2 0 82 8 747
2019 PC-03 50 30 11 5 3 1 1 81 8 876
2019 PC-04 50 31 8 6 3 2 1 83 9 357
2019 PC-05 56 37 3 2 1 1 0 94 3 108
2018 PC 46 33 10 6 3 1 0 80 9 1993
2018 PC-01 40 37 12 6 6 0 0 76 12 70
2018 PC-02 49 34 9 6 2 1 0 83 8 713
2018 PC-03 46 30 12 6 3 2 0 78 10 741
2018 PC-04 45 36 8 6 4 1 0 82 10 327
2018 PC-05 49 29 12 3 6 1 0 78 9 96
2017 PC 46 32 10 6 4 2 1 81 10 2067
2017 PC-01 43 38 10 3 2 5 0 84 5 58
2017 PC-02 47 31 10 7 4 2 0 79 10 738
2017 PC-03 47 33 8 6 3 2 1 82 9 786
2017 PC-04 45 32 9 6 4 2 2 80 10 350
2017 PC-05 46 38 9 1 5 1 0 85 6 87
2014 PC 46 32 10 7 3 1 1 79 10 1916
2014 PC-01 58 29 7 5 0 0 0 88 5 59
2014 PC-02 46 31 12 6 3 1 1 78 9 636
2014 PC-03 48 31 10 5 4 1 1 80 10 755
2014 PC-04 40 36 10 10 3 1 1 77 12 333
2014 PC-05 46 36 3 9 2 4 0 86 11 92
2011 PC 40 33 12 7 4 2 1 75 12 2196
2011 PC-01 52 27 10 3 4 3 1 83 7 106
2011 PC-02 39 34 12 8 4 2 1 75 13 779
2011 PC-03 40 34 12 7 4 2 1 76 12 824
2011 PC-04 42 30 13 8 5 3 0 74 13 351
2011 PC-05 40 34 16 8 3 0 0 73 11 110
2008 PC 36 33 12 10 6 3 1 72 16 1740
2008 PC-01 39 30 14 12 3 2 0 70 16 105
2008 PC-02 36 33 12 10 6 3 1 72 16 620
2008 PC-03 36 35 12 8 6 2 1 73 15 593
2008 PC-04 36 34 9 12 6 2 0 72 19 292
2008 PC-05 31 32 19 13 3 1 1 64 16 94

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 46 34 9 7 3 1 0 81 10 2214
2019 PC-01 48 28 8 8 3 1 3 80 12 74
2019 PC-02 46 32 9 8 3 1 1 79 11 746
2019 PC-03 46 33 9 8 3 1 0 80 11 874
2019 PC-04 44 39 9 6 2 0 0 83 8 358
2019 PC-05 46 39 8 5 1 1 0 86 6 106
2018 PC 42 35 10 8 4 0 0 77 13 1995
2018 PC-01 40 31 13 6 7 0 3 73 14 70
2018 PC-02 43 35 10 8 3 0 0 79 12 716
2018 PC-03 39 36 10 9 4 1 0 76 14 741
2018 PC-04 44 35 8 8 4 0 0 79 12 327
2018 PC-05 51 28 8 4 9 0 0 79 13 95
2017 PC 43 35 9 7 4 1 0 79 12 2067
2017 PC-01 49 31 11 5 3 0 0 81 8 58
2017 PC-02 43 33 10 8 5 1 0 77 13 737
2017 PC-03 43 36 8 8 4 1 0 80 12 787
2017 PC-04 44 36 8 6 5 1 1 80 11 350
2017 PC-05 48 36 8 3 5 0 0 84 8 87
2014 PC 41 34 10 10 4 0 0 76 14 1914
2014 PC-01 60 28 5 6 2 0 0 88 8 59
2014 PC-02 39 34 13 10 4 0 0 74 13 635
2014 PC-03 43 34 9 10 5 0 0 77 14 754
2014 PC-04 40 39 5 11 5 0 0 79 16 333
2014 PC-05 41 35 11 8 4 1 0 77 12 92
2011 PC 36 37 10 10 6 1 0 73 17 2194
2011 PC-01 44 35 10 5 5 1 1 80 10 106
2011 PC-02 33 36 12 12 6 1 1 69 19 777
2011 PC-03 36 38 10 10 5 1 0 75 15 824
2011 PC-04 36 37 8 10 7 1 0 74 18 351
2011 PC-05 44 38 6 9 3 0 0 82 12 110
2008 PC 31 36 12 12 8 1 0 68 20 1740
2008 PC-01 34 32 15 12 6 0 0 66 19 105
2008 PC-02 33 35 11 13 8 1 0 68 21 620
2008 PC-03 31 38 11 11 8 1 0 70 19 593
2008 PC-04 32 34 12 12 9 1 0 67 22 292
2008 PC-05 26 37 18 12 7 0 0 64 18 94

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 82 9 3 2 1 0 3 94 3 2216
2019 PC-01 92 1 5 1 0 0 0 93 1 73
2019 PC-02 82 8 2 2 2 0 4 94 3 744
2019 PC-03 81 9 3 2 2 0 3 93 3 874
2019 PC-04 81 9 4 2 1 0 2 92 4 360
2019 PC-05 80 15 3 1 1 0 1 95 2 108
2017 PC 80 11 3 1 1 0 3 94 3 2066
2017 PC-01 85 13 2 0 0 0 0 98 0 58
2017 PC-02 82 9 2 1 2 0 3 95 3 737
2017 PC-03 80 11 3 1 1 0 3 94 3 787
2017 PC-04 79 11 3 1 1 0 4 94 2 349
2017 PC-05 79 14 3 2 0 0 1 94 2 87
2014 PC 79 10 3 2 2 0 4 93 4 1916
2014 PC-01 86 5 5 1 0 0 2 93 1 59
2014 PC-02 79 11 3 2 1 0 4 94 3 636
2014 PC-03 78 9 3 3 2 0 5 92 5 755
2014 PC-04 79 12 3 2 2 0 3 93 4 333
2014 PC-05 82 8 6 0 2 0 1 92 3 92
2011 PC 77 10 4 2 2 0 4 92 4 2195
2011 PC-01 81 11 2 0 3 0 4 95 3 106
2011 PC-02 77 10 4 2 2 0 5 91 4 779
2011 PC-03 75 11 4 3 2 0 5 91 5 823
2011 PC-04 80 10 3 2 1 0 3 94 3 351
2011 PC-05 82 9 4 1 1 0 3 94 2 110
2008 PC 79 7 3 2 3 1 5 92 5 1742
2008 PC-01 85 5 4 2 1 0 4 93 3 106
2008 PC-02 78 8 3 2 3 1 5 92 5 620
2008 PC-03 79 6 3 3 3 0 6 91 6 595
2008 PC-04 78 9 4 2 3 0 3 90 6 292
2008 PC-05 87 8 1 0 1 0 3 98 1 93

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 66 21 5 3 2 2 1 89 6 2224
2019 PC-01 64 23 4 3 1 2 3 92 4 74
2019 PC-02 63 21 4 5 3 2 2 88 8 748
2019 PC-03 69 19 5 3 3 2 0 90 5 879
2019 PC-04 65 23 4 4 1 2 1 90 5 358
2019 PC-05 66 19 10 2 1 0 2 87 3 108
2017 PC 58 26 4 4 2 3 2 89 7 2066
2017 PC-01 52 22 7 4 0 8 7 88 4 58
2017 PC-02 57 24 5 5 2 4 2 87 8 738
2017 PC-03 61 26 4 4 2 2 1 90 6 786
2017 PC-04 58 26 4 4 2 4 2 88 7 350
2017 PC-05 52 38 1 1 3 4 1 94 5 86
2014 PC 55 26 7 4 2 4 2 86 6 1916
2014 PC-01 68 20 7 2 0 1 2 91 2 59
2014 PC-02 56 27 7 4 2 3 2 87 6 636
2014 PC-03 56 27 6 3 2 3 2 88 5 755
2014 PC-04 52 26 7 6 4 5 1 83 10 333
2014 PC-05 49 30 6 2 2 7 5 89 5 92
2011 PC 48 31 8 6 4 2 1 82 10 2195
2011 PC-01 54 26 6 7 2 4 3 85 9 106
2011 PC-02 48 32 6 6 3 3 2 83 10 779
2011 PC-03 50 29 8 6 5 1 0 81 11 823
2011 PC-04 46 32 8 6 4 3 1 81 10 351
2011 PC-05 41 36 13 4 2 4 1 81 6 110

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 66 22 6 3 2 1 0 89 5 2226
2019 PC-01 63 27 5 1 3 1 0 91 4 74
2019 PC-02 67 22 5 4 2 1 0 89 6 747
2019 PC-03 67 21 6 2 2 1 0 89 4 880
2019 PC-04 65 22 6 4 2 1 1 88 5 360
2019 PC-05 67 24 5 2 0 3 0 93 2 108
2018 PC 60 25 8 3 3 1 0 86 7 1997
2018 PC-01 63 19 8 6 4 0 0 82 11 69
2018 PC-02 62 23 7 4 3 1 0 86 6 718
2018 PC-03 59 26 8 3 3 1 0 87 6 741
2018 PC-04 57 28 6 4 3 2 0 87 8 327
2018 PC-05 57 22 12 1 6 1 0 80 7 96
2017 PC 60 24 8 3 3 1 0 85 7 2065
2017 PC-01 68 17 12 2 0 0 2 86 2 57
2017 PC-02 61 23 8 4 3 1 0 85 7 738
2017 PC-03 60 26 7 3 3 1 0 87 7 786
2017 PC-04 57 25 8 3 3 2 0 84 7 350
2017 PC-05 64 21 6 1 7 1 0 86 8 86

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 51 31 8 7 3 0 0 82 9 2223
2019 PC-01 49 35 7 3 4 1 0 86 7 74
2019 PC-02 52 29 8 8 3 0 0 81 11 747
2019 PC-03 51 31 10 6 2 0 0 82 8 878
2019 PC-04 49 34 8 6 3 0 0 83 10 360
2019 PC-05 58 30 7 5 1 0 0 88 6 108
2018 PC 47 30 12 6 4 0 0 77 11 2001
2018 PC-01 48 28 12 3 9 0 0 76 12 70
2018 PC-02 49 28 13 6 3 0 0 77 10 717
2018 PC-03 47 30 12 7 4 0 0 76 12 745
2018 PC-04 45 34 12 4 5 0 0 79 9 327
2018 PC-05 47 33 5 8 6 0 0 80 15 96
2017 PC 49 30 10 5 5 0 0 80 10 2065
2017 PC-01 60 23 10 3 2 0 2 85 5 58
2017 PC-02 49 30 10 7 4 0 0 79 12 737
2017 PC-03 49 31 10 4 5 0 0 81 9 786
2017 PC-04 48 30 11 5 5 0 1 79 10 350
2017 PC-05 53 31 7 3 6 0 0 84 9 86
2014 PC 48 29 10 8 4 0 0 78 12 1916
2014 PC-01 64 23 7 6 0 0 0 87 6 59
2014 PC-02 49 30 9 9 3 0 0 79 12 636
2014 PC-03 49 29 10 7 5 0 0 78 12 755
2014 PC-04 46 30 11 9 4 1 0 76 13 333
2014 PC-05 47 32 12 8 1 1 0 79 9 92

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 14 44 20 12 5 2 3 61 17 690
2019 PC-02 9 41 23 14 7 4 2 53 23 74
2019 PC-03 13 43 23 13 3 3 3 59 17 208
2019 PC-04 14 47 20 10 6 2 2 63 16 279
2019 PC-05 20 43 19 11 3 0 4 66 14 102
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 29 36 15 7 4 9 0 71 12 2219
2019 PC-01 39 32 12 5 1 10 0 79 7 74
2019 PC-02 32 35 13 5 3 11 0 76 10 748
2019 PC-03 28 35 17 8 3 10 0 70 11 878
2019 PC-04 25 37 17 12 5 4 0 65 17 359
2019 PC-05 26 43 13 5 5 7 0 75 11 106
2018 PC 25 34 17 9 5 10 0 65 16 2016
2018 PC-01 39 36 10 5 6 5 0 78 11 70
2018 PC-02 26 32 16 9 4 14 0 67 15 719
2018 PC-03 24 34 18 10 4 9 0 64 16 754
2018 PC-04 23 38 16 10 7 5 0 65 18 329
2018 PC-05 25 31 22 10 7 4 0 58 18 97
2017 PC 25 34 17 10 4 10 0 66 15 2068
2017 PC-01 36 34 13 4 3 8 2 78 8 58
2017 PC-02 27 32 16 9 3 14 0 69 13 739
2017 PC-03 23 34 18 10 5 10 0 64 16 787
2017 PC-04 24 40 15 12 5 5 0 67 18 349
2017 PC-05 27 34 18 9 7 5 0 64 17 87
2014 PC 22 33 18 10 5 12 0 62 17 1915
2014 PC-01 33 40 5 2 6 10 3 85 9 59
2014 PC-02 19 31 19 10 5 16 0 60 17 635
2014 PC-03 23 33 17 9 5 13 0 63 17 755
2014 PC-04 22 36 16 13 6 8 0 63 20 333
2014 PC-05 33 27 23 11 1 4 1 63 13 92
2011 PC 19 30 20 12 9 9 0 55 23 2193
2011 PC-01 34 36 13 3 2 12 1 80 5 107
2011 PC-02 16 31 22 11 8 11 1 53 22 778
2011 PC-03 20 30 20 12 10 8 0 54 24 822
2011 PC-04 19 30 20 15 9 9 0 53 25 351
2011 PC-05 22 31 24 12 8 3 0 55 20 110

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PC 23 37 19 13 5 3 0 61 19 2216
2019 PC-01 23 43 17 9 2 6 0 70 12 74
2019 PC-02 25 34 19 12 5 4 0 62 18 749
2019 PC-03 22 37 20 13 5 3 0 61 18 875
2019 PC-04 19 38 20 14 7 2 0 58 21 359
2019 PC-05 20 46 15 12 5 2 0 67 17 106
2018 PC 20 34 19 15 9 3 0 56 24 2014
2018 PC-01 28 35 14 14 7 3 0 64 22 70
2018 PC-02 22 32 20 14 7 5 0 56 22 717
2018 PC-03 19 34 20 15 9 2 0 54 25 754
2018 PC-04 16 39 18 16 10 2 0 56 26 329
2018 PC-05 19 44 15 12 10 0 0 62 23 97
2017 PC 18 36 19 15 8 4 0 56 24 2065
2017 PC-01 39 29 10 13 5 4 0 71 19 58
2017 PC-02 19 35 20 15 5 6 0 57 21 738
2017 PC-03 16 36 20 16 9 3 0 53 26 785
2017 PC-04 17 39 20 13 9 2 0 57 23 349
2017 PC-05 17 43 14 13 11 1 0 61 25 87
2014 PC 14 32 22 17 11 3 0 48 29 1915
2014 PC-01 27 35 17 8 5 5 3 68 14 59
2014 PC-02 14 29 23 17 11 5 0 45 30 635
2014 PC-03 14 32 22 18 11 3 0 47 30 755
2014 PC-04 14 34 21 17 12 1 0 49 29 333
2014 PC-05 16 42 20 16 5 0 0 58 21 92
2011 PC 11 29 22 20 16 2 0 41 36 2195
2011 PC-01 22 41 19 10 6 1 1 64 16 107
2011 PC-02 11 28 24 19 15 3 0 40 35 779
2011 PC-03 11 28