2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 39 6 7 2 0 0 86 9 281
2019 MA-02 63 30 0 8 0 0 0 93 8 40
2019 MA-03 51 31 4 8 6 0 0 82 14 68
2019 MA-04 52 32 9 7 0 0 0 85 7 56
2019 MA-05 35 52 5 5 3 0 0 87 8 62
2019 MA-06 39 46 8 8 0 0 0 84 8 26
2017 MA 36 43 6 11 4 0 0 79 15 351
2017 MA-01 59 37 4 0 0 0 0 96 0 26
2017 MA-02 36 54 3 6 0 0 0 91 6 31
2017 MA-03 36 48 3 9 3 0 0 85 12 95
2017 MA-04 32 48 9 8 3 0 0 80 10 51
2017 MA-05 41 45 6 6 3 0 0 86 9 67
2017 MA-06 28 40 6 19 7 0 0 68 26 28
2017 MA-07 37 36 0 0 27 0 0 73 27 11
2014 MA 41 40 5 8 7 0 0 81 14 375
2014 MA-01 17 55 0 23 5 0 0 72 28 22
2014 MA-02 51 44 0 5 0 0 0 95 5 21
2014 MA-03 48 38 6 5 3 0 0 86 9 114
2014 MA-04 43 40 3 5 9 0 0 83 13 58
2014 MA-05 32 53 10 3 2 0 0 85 5 74
2014 MA-06 54 24 5 9 8 0 0 78 17 18
2014 MA-07 43 28 0 7 22 0 0 71 29 12
2011 MA 53 37 3 5 2 0 0 90 7 374
2011 MA-01 40 60 0 0 0 0 0 100 0 10
2011 MA-02 52 28 15 0 5 0 0 80 5 22
2011 MA-03 65 31 1 2 1 0 0 96 3 110
2011 MA-04 60 28 3 5 4 0 0 88 8 66
2011 MA-05 52 36 1 10 0 0 0 88 10 77
2011 MA-06 49 42 6 0 3 0 0 91 3 32
2011 MA-07 47 27 0 25 0 0 0 75 25 17
2008 MA 55 35 3 6 1 0 0 90 7 349
2008 MA-02 63 37 0 0 0 0 0 100 0 24
2008 MA-03 61 35 2 2 0 0 0 96 2 97
2008 MA-04 58 37 0 4 0 0 0 96 4 54
2008 MA-05 69 21 6 4 0 0 0 90 4 76
2008 MA-06 44 41 0 15 0 0 0 85 15 35

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 51 23 10 11 3 0 1 75 15 282
2019 MA-02 68 18 3 5 5 0 3 87 10 40
2019 MA-03 64 17 7 9 3 0 0 81 12 68
2019 MA-04 55 28 7 5 3 0 2 84 9 56
2019 MA-05 40 24 19 13 3 0 2 65 16 63
2019 MA-06 15 31 19 31 4 0 0 46 35 26
2017 MA 59 22 10 6 2 0 2 81 9 351
2017 MA-01 88 7 0 0 0 0 4 100 0 26
2017 MA-02 78 12 9 0 0 0 0 91 0 31
2017 MA-03 65 18 8 6 2 0 0 83 8 95
2017 MA-04 52 24 13 6 6 0 0 75 11 51
2017 MA-05 49 25 11 9 6 0 0 74 14 67
2017 MA-06 41 23 6 26 0 0 3 67 27 28
2017 MA-07 21 45 27 7 0 0 0 67 7 11
2014 MA 61 20 8 8 2 0 2 82 10 375
2014 MA-01 77 9 5 0 0 0 9 95 0 22
2014 MA-02 82 14 4 0 0 0 0 96 0 21
2014 MA-03 66 22 4 5 2 0 1 89 7 114
2014 MA-04 61 16 14 9 0 0 0 78 9 58
2014 MA-05 37 17 19 21 3 0 3 56 24 74
2014 MA-06 43 33 5 14 5 0 0 76 19 18
2014 MA-07 71 14 7 0 7 0 0 86 7 12
2011 MA 56 21 9 9 3 1 1 78 12 374
2011 MA-01 100 0 0 0 0 0 0 100 0 10
2011 MA-02 90 5 4 0 0 0 0 96 0 22
2011 MA-03 60 25 6 7 1 1 0 85 8 110
2011 MA-04 59 16 13 7 2 0 4 77 9 66
2011 MA-05 35 24 15 19 5 0 1 60 24 77
2011 MA-06 25 35 22 12 6 0 0 60 18 32
2011 MA-07 50 35 0 10 5 0 0 85 15 17
2008 MA 56 22 9 8 5 0 0 78 14 349
2008 MA-02 59 33 0 8 0 0 0 92 8 24
2008 MA-03 63 21 9 4 2 0 0 85 6 97
2008 MA-04 56 24 8 8 4 0 0 80 12 54
2008 MA-05 35 19 15 18 13 0 0 54 31 76
2008 MA-06 28 41 13 10 8 0 0 69 18 35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 37 5 9 2 0 0 84 11 282
2019 MA-02 60 33 3 5 0 0 0 93 5 40
2019 MA-03 37 45 6 9 3 0 0 83 11 68
2019 MA-04 52 32 7 9 0 0 0 84 9 56
2019 MA-05 45 36 3 11 5 0 0 81 16 63
2019 MA-06 42 34 4 16 4 0 0 77 19 26
2017 MA 40 34 9 9 7 0 0 75 16 351
2017 MA-01 56 22 0 22 0 0 0 78 22 26
2017 MA-02 42 41 6 10 0 0 0 83 10 31
2017 MA-03 37 36 11 9 7 0 0 73 16 95
2017 MA-04 52 30 8 6 5 0 0 82 10 51
2017 MA-05 43 40 10 0 7 0 0 83 7 67
2017 MA-06 42 38 6 3 10 0 0 80 14 28
2017 MA-07 37 23 7 27 7 0 0 60 33 11
2014 MA 46 35 9 7 3 0 0 80 11 374
2014 MA-01 35 37 9 19 0 0 0 72 19 22
2014 MA-02 50 18 23 9 0 0 0 68 9 21
2014 MA-03 48 38 8 3 2 0 0 87 5 114
2014 MA-04 56 28 5 8 4 0 0 84 12 58
2014 MA-05 45 41 12 1 1 0 0 85 3 74
2014 MA-06 54 24 14 8 0 0 0 78 8 18
2014 MA-07 69 14 9 7 0 0 0 84 7 12
2011 MA 48 36 8 5 3 0 0 84 8 375
2011 MA-01 49 40 10 0 0 0 0 90 0 10
2011 MA-02 49 31 15 0 5 0 0 80 5 22
2011 MA-03 51 40 5 4 0 0 0 91 4 110
2011 MA-04 53 31 7 7 2 0 0 84 9 66
2011 MA-05 51 36 6 5 1 0 0 87 6 78
2011 MA-06 44 37 10 3 7 0 0 80 10 32
2011 MA-07 53 22 0 13 13 0 0 75 25 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 33 41 12 11 2 0 1 74 14 282
2019 MA-02 40 43 10 5 0 0 3 85 5 40
2019 MA-03 38 33 13 8 7 0 1 72 15 68
2019 MA-04 34 45 7 11 2 0 2 81 13 56
2019 MA-05 26 45 13 16 0 0 0 71 16 63
2019 MA-06 19 50 12 16 4 0 0 69 19 26
2018 MA 38 46 7 7 1 0 1 85 8 307
2018 MA-01 49 31 2 12 0 3 3 85 13 41
2018 MA-02 57 28 7 9 0 0 0 84 9 31
2018 MA-03 36 45 10 7 3 0 0 81 9 72
2018 MA-04 38 52 7 0 1 0 2 91 2 51
2018 MA-05 28 61 6 5 0 0 0 89 5 65
2017 MA 39 41 8 7 5 0 1 80 12 349
2017 MA-01 41 43 4 12 0 0 0 84 12 26
2017 MA-02 42 28 13 13 0 0 3 72 14 31
2017 MA-03 38 48 2 9 2 0 1 87 11 95
2017 MA-04 48 42 5 4 0 0 0 90 4 51
2017 MA-05 46 44 6 3 1 0 0 90 4 67
2017 MA-06 48 32 13 0 6 0 0 80 6 27
2017 MA-07 31 49 0 7 13 0 0 80 20 11
2014 MA 42 39 8 7 4 0 0 81 11 374
2014 MA-01 36 46 5 9 5 0 0 81 14 22
2014 MA-02 54 27 4 14 0 0 0 82 14 21
2014 MA-03 52 40 5 3 0 0 0 91 3 114
2014 MA-04 41 38 8 7 5 0 1 81 12 58
2014 MA-05 39 46 8 5 2 0 0 86 7 74
2014 MA-06 40 47 5 0 8 0 0 87 8 18
2014 MA-07 50 27 14 9 0 0 0 77 9 12
2011 MA 45 39 8 5 3 0 1 85 8 373
2011 MA-01 40 38 10 11 0 0 0 78 11 10
2011 MA-02 57 27 10 5 0 0 0 85 5 22
2011 MA-03 52 39 6 2 0 0 1 92 2 109
2011 MA-04 36 50 8 2 3 0 1 87 5 65
2011 MA-05 51 32 8 5 1 0 3 86 6 78
2011 MA-06 49 31 3 6 7 0 3 83 14 32
2011 MA-07 37 56 0 0 7 0 0 93 7 17
2008 MA 38 45 9 6 2 0 0 83 8 350
2008 MA-02 64 36 0 0 0 0 0 100 0 25
2008 MA-03 39 49 7 4 1 0 0 88 5 97
2008 MA-04 41 48 6 0 4 0 0 89 4 54
2008 MA-05 41 45 10 4 0 0 0 86 4 76
2008 MA-06 39 27 17 13 5 0 0 65 18 35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 57 34 4 3 1 0 0 92 4 281
2019 MA-02 53 43 3 0 0 3 0 97 0 40
2019 MA-03 52 38 0 6 3 0 0 91 9 68
2019 MA-04 59 30 7 4 0 0 0 90 4 56
2019 MA-05 63 29 5 2 2 0 0 92 3 62
2019 MA-06 66 27 4 4 0 0 0 92 4 26
2017 MA 54 31 7 6 2 0 0 85 8 350
2017 MA-01 51 27 13 9 0 0 0 78 9 26
2017 MA-02 73 21 3 3 0 0 0 94 3 31
2017 MA-03 55 39 0 4 2 0 0 94 6 95
2017 MA-04 62 26 8 2 2 0 0 89 4 50
2017 MA-05 65 30 1 4 0 0 0 94 4 67
2017 MA-06 59 33 0 7 0 0 0 93 7 28
2017 MA-07 45 42 0 0 13 0 0 87 13 11
2014 MA 51 37 6 6 1 0 0 88 7 375
2014 MA-01 54 32 4 9 0 0 0 87 9 22
2014 MA-02 60 27 4 9 0 0 0 87 9 21
2014 MA-03 47 45 5 3 0 0 0 92 3 114
2014 MA-04 61 34 0 3 0 3 0 97 3 58
2014 MA-05 53 39 7 1 0 0 0 92 1 74
2014 MA-06 73 23 5 0 0 0 0 95 0 18
2014 MA-07 43 22 14 22 0 0 0 65 22 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 33 8 4 1 0 1 88 4 282
2019 MA-02 55 38 5 0 0 0 3 95 0 40
2019 MA-03 47 36 9 6 1 0 0 84 7 68
2019 MA-04 71 22 2 4 2 0 0 93 5 56
2019 MA-05 56 30 9 3 0 0 2 87 3 63
2019 MA-06 30 46 19 4 0 0 0 77 4 26
2018 MA 54 34 5 4 2 1 0 89 6 306
2018 MA-01 63 25 0 5 5 3 0 90 10 40
2018 MA-02 54 36 7 0 0 3 0 93 0 31
2018 MA-03 53 33 7 6 0 0 1 88 6 72
2018 MA-04 60 32 7 2 0 0 0 92 2 51
2018 MA-05 48 43 3 3 3 0 0 91 6 65
2017 MA 49 35 5 6 4 0 1 85 10 349
2017 MA-01 49 40 3 0 4 0 3 92 5 26
2017 MA-02 64 24 6 6 0 0 0 88 6 31
2017 MA-03 52 36 4 2 4 1 1 89 7 95
2017 MA-04 65 27 4 4 0 0 0 93 4 50
2017 MA-05 60 29 6 4 0 0 1 90 4 66
2017 MA-06 41 37 10 12 0 0 0 77 12 28
2017 MA-07 42 45 0 0 13 0 0 87 13 11
2014 MA 49 32 9 5 3 1 0 83 8 374
2014 MA-01 45 28 9 13 5 0 0 73 18 22
2014 MA-02 56 21 13 5 0 4 0 81 5 21
2014 MA-03 48 35 8 4 3 1 1 85 7 113
2014 MA-04 64 22 4 3 5 3 0 88 8 58
2014 MA-05 53 31 8 5 1 1 0 85 7 74
2014 MA-06 76 14 9 0 0 0 0 91 0 18
2014 MA-07 50 23 13 14 0 0 0 74 14 12
2011 MA 55 33 6 3 1 0 2 90 4 375
2011 MA-01 49 51 0 0 0 0 0 100 0 10
2011 MA-02 57 34 9 0 0 0 0 91 0 22
2011 MA-03 63 26 5 2 0 0 4 93 2 110
2011 MA-04 56 32 5 4 2 0 1 90 5 66
2011 MA-05 55 36 6 1 0 0 1 92 1 78
2011 MA-06 43 30 10 11 3 0 3 76 14 32
2011 MA-07 53 29 6 7 0 0 5 86 8 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 39 43 12 4 2 0 0 82 6 282
2019 MA-02 55 25 13 3 3 0 3 82 5 40
2019 MA-03 37 44 10 4 4 0 0 81 9 68
2019 MA-04 37 43 12 7 0 0 0 80 7 56
2019 MA-05 37 54 8 2 0 0 0 91 2 63
2019 MA-06 30 47 12 4 8 0 0 77 12 26
2018 MA 35 45 10 8 1 1 0 81 9 306
2018 MA-01 43 31 11 7 2 6 0 79 10 40
2018 MA-02 42 34 10 10 0 3 0 79 10 31
2018 MA-03 36 49 7 8 0 0 0 85 8 72
2018 MA-04 34 43 17 6 0 0 0 77 6 51
2018 MA-05 23 64 5 6 3 0 0 87 9 65
2017 MA 40 43 9 5 2 0 0 83 8 351
2017 MA-01 36 59 4 0 0 0 0 96 0 26
2017 MA-02 51 42 6 0 0 0 0 94 0 31
2017 MA-03 36 43 12 6 2 0 0 79 9 95
2017 MA-04 32 46 11 8 4 0 0 77 11 51
2017 MA-05 49 43 4 1 3 0 0 92 4 67
2017 MA-06 47 50 0 3 0 0 0 97 3 28
2017 MA-07 70 23 7 0 0 0 0 93 0 11
2014 MA 34 49 9 5 3 0 0 83 9 375
2014 MA-01 36 46 13 5 0 0 0 82 5 22
2014 MA-02 48 47 0 4 0 0 0 96 4 21
2014 MA-03 25 54 9 9 3 0 0 79 12 114
2014 MA-04 30 47 11 4 5 0 3 79 9 58
2014 MA-05 42 48 8 3 0 0 0 90 3 74
2014 MA-06 40 51 9 0 0 0 0 91 0 18
2014 MA-07 56 31 0 0 14 0 0 86 14 12
2011 MA 40 46 9 4 1 0 0 86 5 375
2011 MA-01 30 51 9 10 0 0 0 81 10 10
2011 MA-02 45 36 5 5 4 4 0 85 10 22
2011 MA-03 30 55 12 2 2 0 0 85 4 110
2011 MA-04 40 49 5 3 2 0 0 90 5 66
2011 MA-05 42 43 7 6 1 0 0 85 7 78
2011 MA-06 56 31 13 0 0 0 0 87 0 32
2011 MA-07 58 32 5 5 0 0 0 90 5 17
2008 MA 30 52 12 3 2 0 0 83 6 348
2008 MA-02 25 54 17 0 4 0 0 79 4 24
2008 MA-03 18 58 14 6 3 0 0 77 9 97
2008 MA-04 38 47 11 2 2 0 0 85 4 54
2008 MA-05 31 53 10 4 3 0 0 83 6 76
2008 MA-06 42 51 8 0 0 0 0 92 0 35

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 31 41 18 7 2 0 0 72 10 282
2019 MA-02 43 45 10 0 0 0 3 90 0 40
2019 MA-03 33 39 12 9 7 0 0 72 16 68
2019 MA-04 41 32 21 3 2 0 0 73 5 56
2019 MA-05 20 51 14 13 2 0 0 71 14 63
2019 MA-06 19 38 27 16 0 0 0 57 16 26
2018 MA 32 41 16 6 4 1 1 74 9 305
2018 MA-01 41 25 17 5 7 6 0 70 12 40
2018 MA-02 39 36 15 0 3 0 7 80 4 31
2018 MA-03 28 48 14 8 3 0 0 75 11 72
2018 MA-04 47 36 15 1 0 0 0 84 1 51
2018 MA-05 23 51 15 7 3 0 0 74 10 64
2017 MA 26 43 14 10 5 0 0 70 16 351
2017 MA-01 27 59 0 13 0 0 0 87 13 26
2017 MA-02 35 32 17 6 7 0 3 69 14 31
2017 MA-03 32 42 11 9 5 0 0 74 15 95
2017 MA-04 30 41 18 9 0 2 0 72 9 51
2017 MA-05 33 44 10 10 3 0 0 77 13 67
2017 MA-06 28 49 16 6 0 0 0 77 6 28
2017 MA-07 0 60 20 7 13 0 0 60 20 11
2014 MA 25 39 18 11 8 0 0 64 19 374
2014 MA-01 14 46 22 5 14 0 0 60 19 22
2014 MA-02 34 40 4 9 13 0 0 74 22 21
2014 MA-03 36 35 14 8 8 0 0 71 15 114
2014 MA-04 24 44 16 7 8 0 0 69 15 58
2014 MA-05 21 46 19 13 1 0 0 67 14 74
2014 MA-06 9 38 48 5 0 0 0 47 5 18
2014 MA-07 19 31 21 16 13 0 0 50 29 12
2011 MA 29 46 16 6 3 0 0 75 9 375
2011 MA-01 20 41 39 0 0 0 0 61 0 10
2011 MA-02 26 31 24 10 0 4 4 62 11 22
2011 MA-03 38 44 12 4 3 0 0 82 6 110
2011 MA-04 31 54 11 2 2 0 0 85 4 66
2011 MA-05 18 59 9 9 5 0 0 77 14 78
2011 MA-06 31 53 8 6 3 0 0 83 9 32
2011 MA-07 36 23 20 14 6 0 0 59 20 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 47 11 5 1 0 0 83 6 282
2019 MA-02 43 48 3 5 0 0 3 92 5 40
2019 MA-03 36 44 11 6 3 0 0 81 9 68
2019 MA-04 41 39 11 9 0 0 0 81 9 56
2019 MA-05 31 55 13 0 2 0 0 86 2 63
2019 MA-06 27 39 19 16 0 0 0 66 16 26
2018 MA 42 41 8 5 2 1 0 84 8 307
2018 MA-01 51 26 5 8 5 6 0 82 13 41
2018 MA-02 40 42 6 13 0 0 0 82 13 31
2018 MA-03 54 38 3 3 3 0 0 92 6 72
2018 MA-04 46 42 8 2 3 0 0 87 5 51
2018 MA-05 28 51 13 8 0 0 0 80 8 65
2017 MA 40 44 7 7 2 0 0 84 9 351
2017 MA-01 45 48 3 4 0 0 0 93 4 26
2017 MA-02 57 30 3 6 0 0 3 91 6 31
2017 MA-03 51 36 4 7 2 0 0 87 9 95
2017 MA-04 38 51 4 4 4 0 0 89 7 51
2017 MA-05 43 45 7 1 3 0 0 89 4 67
2017 MA-06 35 45 10 10 0 0 0 80 10 28
2017 MA-07 31 49 0 20 0 0 0 80 20 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 42 44 10 2 1 0 0 86 4 282
2019 MA-02 60 35 0 0 3 0 3 97 3 40
2019 MA-03 39 41 14 4 1 0 0 80 6 68
2019 MA-04 43 39 14 3 0 0 0 82 3 56
2019 MA-05 39 52 8 2 0 0 0 91 2 63
2019 MA-06 27 46 16 4 8 0 0 73 12 26
2018 MA 42 44 8 4 1 1 0 87 5 306
2018 MA-01 53 27 5 5 5 6 0 86 10 41
2018 MA-02 53 29 7 7 0 3 0 86 7 30
2018 MA-03 39 51 7 3 0 0 0 90 3 72
2018 MA-04 38 48 10 3 0 0 0 86 3 51
2018 MA-05 36 49 11 5 0 0 0 85 5 65
2017 MA 41 46 6 6 2 0 0 87 8 351
2017 MA-01 58 42 0 0 0 0 0 100 0 26
2017 MA-02 51 36 6 6 0 0 0 88 6 31
2017 MA-03 39 48 3 7 2 0 0 88 9 95
2017 MA-04 38 47 6 4 5 0 0 85 9 51
2017 MA-05 49 41 6 1 3 0 0 90 4 67
2017 MA-06 51 49 0 0 0 0 0 100 0 28
2017 MA-07 57 36 0 7 0 0 0 93 7 11
2014 MA 40 44 10 2 3 1 0 84 5 374
2014 MA-01 40 51 0 0 9 0 0 91 9 22
2014 MA-02 65 18 14 4 0 0 0 82 4 21
2014 MA-03 37 45 11 3 3 1 0 83 6 114
2014 MA-04 42 41 10 2 4 2 0 84 5 58
2014 MA-05 33 55 8 3 0 2 0 89 3 74
2014 MA-06 67 28 0 5 0 0 0 95 5 18
2014 MA-07 46 40 14 0 0 0 0 86 0 12
2011 MA 41 46 6 4 1 1 0 88 5 375
2011 MA-01 39 61 0 0 0 0 0 100 0 10
2011 MA-02 27 64 4 5 0 0 0 90 5 22
2011 MA-03 42 45 9 2 0 2 0 89 2 110
2011 MA-04 37 56 2 3 2 0 0 93 5 66
2011 MA-05 35 43 7 10 2 2 0 80 13 78
2011 MA-06 49 41 0 7 0 3 0 93 7 32
2011 MA-07 54 28 5 7 5 0 0 82 13 17
2008 MA 43 44 8 4 1 0 0 87 5 349
2008 MA-02 54 33 8 4 0 0 0 88 4 24
2008 MA-03 31 50 12 5 1 0 0 82 6 97
2008 MA-04 49 44 5 2 0 0 0 93 2 54
2008 MA-05 43 39 10 6 1 0 0 82 8 76
2008 MA-06 49 41 8 3 0 0 0 90 3 35

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 36 40 14 6 3 0 0 77 9 282
2019 MA-02 58 20 15 3 3 0 3 79 5 40
2019 MA-03 33 39 13 7 8 0 0 72 15 68
2019 MA-04 43 36 16 5 0 0 0 79 5 56
2019 MA-05 29 53 9 7 2 0 0 82 8 63
2019 MA-06 27 42 12 16 4 0 0 69 19 26
2018 MA 34 42 13 7 3 1 0 77 10 306
2018 MA-01 42 34 5 5 7 8 0 83 12 41
2018 MA-02 47 39 7 7 0 0 0 86 7 30
2018 MA-03 32 43 15 8 1 0 0 75 10 72
2018 MA-04 39 40 17 4 0 0 0 79 4 51
2018 MA-05 24 50 15 6 4 0 0 75 10 65
2017 MA 31 44 10 9 6 0 0 75 15 349
2017 MA-01 40 37 5 14 5 0 0 77 18 25
2017 MA-02 45 35 6 13 0 0 0 80 13 31
2017 MA-03 26 49 14 6 4 0 0 75 11 95
2017 MA-04 25 54 13 4 4 0 0 79 7 51
2017 MA-05 44 45 1 6 4 0 0 89 10 66
2017 MA-06 37 43 9 3 7 0 0 80 10 28
2017 MA-07 38 49 0 0 13 0 0 87 13 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 46 35 13 4 2 0 0 81 5 281
2019 MA-02 62 23 5 5 3 0 3 87 8 39
2019 MA-03 37 37 18 4 4 0 0 74 9 68
2019 MA-04 50 32 18 0 0 0 0 82 0 56
2019 MA-05 53 33 11 3 0 0 0 86 3 63
2019 MA-06 34 43 12 8 4 0 0 77 12 26
2018 MA 44 42 7 5 1 1 0 87 5 305
2018 MA-01 49 25 8 10 2 6 0 79 13 40
2018 MA-02 49 40 3 3 0 0 3 93 4 30
2018 MA-03 49 38 7 4 1 0 0 88 6 72
2018 MA-04 36 47 13 4 0 0 0 83 4 51
2018 MA-05 45 48 4 3 0 0 0 93 3 65
2017 MA 48 42 8 0 2 0 0 90 2 350
2017 MA-01 61 34 4 0 0 0 0 96 0 26
2017 MA-02 59 37 3 0 0 0 0 97 0 30
2017 MA-03 44 35 16 1 4 0 0 79 5 95
2017 MA-04 39 53 7 0 0 0 0 93 0 51
2017 MA-05 60 33 4 0 3 0 0 93 3 67
2017 MA-06 45 49 6 0 0 0 0 94 0 28
2017 MA-07 37 56 7 0 0 0 0 93 0 11
2014 MA 53 38 6 2 1 0 0 91 3 375
2014 MA-01 59 37 0 5 0 0 0 95 5 22
2014 MA-02 69 23 0 9 0 0 0 91 9 21
2014 MA-03 42 45 8 3 1 0 0 87 4 114
2014 MA-04 49 39 6 2 5 0 0 88 6 58
2014 MA-05 54 41 4 0 1 0 0 95 1 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 65 14 21 0 0 0 0 79 0 12
2011 MA 51 40 8 1 0 0 0 91 1 375
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 51 35 9 0 0 4 0 90 0 22
2011 MA-03 44 45 10 0 2 0 0 88 2 110
2011 MA-04 53 39 8 0 0 0 0 92 0 66
2011 MA-05 48 43 7 1 0 0 0 91 1 78
2011 MA-06 62 27 10 0 0 0 0 90 0 32
2011 MA-07 68 27 5 0 0 0 0 95 0 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 34 45 13 5 3 0 0 80 8 281
2019 MA-02 48 35 10 3 3 0 3 85 5 40
2019 MA-03 29 42 16 9 4 0 0 71 13 68
2019 MA-04 41 41 11 7 0 0 0 82 7 56
2019 MA-05 28 58 10 3 2 0 0 86 5 63
2019 MA-06 23 50 19 4 4 0 0 73 8 26
2018 MA 30 44 14 7 4 1 0 75 11 304
2018 MA-01 26 26 17 14 9 8 0 56 25 41
2018 MA-02 38 36 16 3 3 0 3 77 6 30
2018 MA-03 33 47 11 9 1 0 0 79 10 71
2018 MA-04 28 49 18 5 0 0 0 77 5 51
2018 MA-05 26 52 14 6 3 0 0 78 8 65
2017 MA 31 50 10 5 4 0 0 81 9 350
2017 MA-01 27 53 11 4 4 0 0 81 9 26
2017 MA-02 33 51 10 3 0 0 3 87 3 30
2017 MA-03 27 50 13 6 4 0 0 77 11 95
2017 MA-04 38 47 6 5 3 0 0 85 8 51
2017 MA-05 53 34 6 3 4 0 0 87 7 67
2017 MA-06 21 76 0 3 0 0 0 97 3 28
2017 MA-07 36 45 0 7 13 0 0 80 20 11
2014 MA 25 51 10 9 5 0 0 76 14 375
2014 MA-01 17 28 5 32 19 0 0 45 51 22
2014 MA-02 28 45 17 9 0 0 0 73 9 21
2014 MA-03 26 51 10 10 2 0 0 77 13 114
2014 MA-04 25 63 5 6 0 2 0 90 6 58
2014 MA-05 29 51 10 9 1 0 0 80 10 74
2014 MA-06 32 63 0 5 0 0 0 95 5 18
2014 MA-07 43 34 14 0 9 0 0 77 9 12
2011 MA 36 49 9 4 2 0 0 85 6 372
2011 MA-01 27 62 10 0 0 0 0 90 0 10
2011 MA-02 35 40 20 0 0 4 0 79 0 22
2011 MA-03 39 45 10 3 1 1 1 86 4 108
2011 MA-04 42 45 6 7 0 0 0 87 7 66
2011 MA-05 30 56 5 5 4 0 0 86 9 78
2011 MA-06 35 54 4 4 4 0 0 88 8 31
2011 MA-07 54 39 0 7 0 0 0 93 7 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 36 12 4 1 0 0 83 5 282
2019 MA-02 60 20 18 3 0 0 0 80 3 40
2019 MA-03 34 42 15 6 3 0 0 76 9 68
2019 MA-04 50 30 16 3 0 0 0 80 3 56
2019 MA-05 48 42 8 0 2 0 0 90 2 63
2019 MA-06 50 34 8 4 4 0 0 84 8 26
2018 MA 41 38 12 5 3 1 0 80 8 305
2018 MA-01 30 28 17 12 5 8 0 63 18 41
2018 MA-02 47 40 10 0 0 0 3 89 0 30
2018 MA-03 43 35 12 7 3 0 0 78 10 71
2018 MA-04 40 44 13 3 0 0 0 84 3 51
2018 MA-05 37 47 10 2 4 0 0 84 6 65
2017 MA 41 39 9 7 4 0 0 80 11 348
2017 MA-01 32 56 4 7 0 0 0 88 7 26
2017 MA-02 48 41 3 4 0 3 0 92 5 30
2017 MA-03 46 36 12 2 4 0 0 82 6 95
2017 MA-04 48 31 14 6 0 0 0 79 6 50
2017 MA-05 56 28 7 4 4 0 0 85 8 67
2017 MA-06 39 54 7 0 0 0 0 93 0 27
2017 MA-07 48 32 0 7 13 0 0 80 20 11
2014 MA 34 44 13 7 3 0 0 77 10 375
2014 MA-01 17 23 23 14 23 0 0 40 37 22
2014 MA-02 37 40 13 9 0 0 0 77 9 21
2014 MA-03 40 43 8 8 2 0 0 83 9 114
2014 MA-04 41 43 13 3 0 0 0 84 3 58
2014 MA-05 31 56 6 5 1 0 0 87 7 74
2014 MA-06 41 49 9 0 0 0 0 91 0 18
2014 MA-07 43 34 23 0 0 0 0 77 0 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 47 11 5 1 0 1 83 6 282
2019 MA-02 50 43 3 3 0 0 3 95 3 40
2019 MA-03 28 49 12 6 4 0 1 78 11 68
2019 MA-04 44 36 16 4 0 0 0 81 4 56
2019 MA-05 32 52 10 5 2 0 0 84 6 63
2019 MA-06 23 50 16 12 0 0 0 73 12 26
2018 MA 37 42 13 4 4 1 0 79 8 306
2018 MA-01 47 18 11 10 7 6 0 70 18 41
2018 MA-02 48 39 10 3 0 0 0 87 3 30
2018 MA-03 42 44 11 1 1 0 0 86 3 72
2018 MA-04 32 56 8 4 0 0 0 87 4 51
2018 MA-05 27 45 18 5 5 0 0 72 10 65
2017 MA 35 44 11 5 5 0 1 79 10 348
2017 MA-01 39 49 7 4 0 0 0 88 4 26
2017 MA-02 48 34 10 5 0 0 3 85 5 29
2017 MA-03 40 44 9 3 3 0 0 84 6 95
2017 MA-04 42 30 11 9 5 0 2 74 15 51
2017 MA-05 41 46 6 3 4 0 0 87 7 67
2017 MA-06 29 48 20 3 0 0 0 76 3 27
2017 MA-07 29 52 0 7 13 0 0 80 20 11
2014 MA 33 44 12 7 4 0 0 77 11 375
2014 MA-01 26 41 14 9 9 0 0 68 19 22
2014 MA-02 41 28 26 5 0 0 0 69 5 21
2014 MA-03 39 41 10 7 3 0 0 80 10 114
2014 MA-04 37 47 6 3 7 0 0 84 10 58
2014 MA-05 31 51 16 3 0 0 0 82 3 74
2014 MA-06 30 52 0 13 0 5 0 86 14 18
2014 MA-07 27 61 0 13 0 0 0 87 13 12
2011 MA 46 37 10 5 1 0 1 85 6 375
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 48 41 10 0 0 0 0 90 0 22
2011 MA-03 46 40 10 1 2 1 1 87 3 110
2011 MA-04 53 36 2 7 2 0 0 89 9 66
2011 MA-05 47 38 8 5 0 0 2 87 5 78
2011 MA-06 43 34 17 7 0 0 0 76 7 32
2011 MA-07 47 28 10 14 0 0 0 76 14 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 42 44 9 3 2 0 0 86 5 280
2019 MA-02 53 38 3 5 0 0 3 92 5 40
2019 MA-03 36 39 15 6 4 0 0 75 11 68
2019 MA-04 45 44 9 2 0 0 0 89 2 55
2019 MA-05 44 49 7 0 0 0 0 93 0 62
2019 MA-06 46 39 4 4 8 0 0 84 12 26
2018 MA 40 46 8 4 1 1 0 87 5 306
2018 MA-01 44 33 12 5 0 6 0 82 5 41
2018 MA-02 43 47 7 0 0 3 0 93 0 30
2018 MA-03 36 47 10 4 3 0 0 83 7 72
2018 MA-04 37 51 10 2 0 0 0 88 2 51
2018 MA-05 41 44 8 3 3 0 0 86 6 65
2017 MA 45 44 7 2 2 0 0 89 4 349
2017 MA-01 64 36 0 0 0 0 0 100 0 26
2017 MA-02 61 39 0 0 0 0 0 100 0 30
2017 MA-03 39 43 9 4 5 0 0 82 9 95
2017 MA-04 37 50 13 0 0 0 0 87 0 51
2017 MA-05 58 33 6 0 3 0 0 92 3 66
2017 MA-06 37 50 9 3 0 0 0 88 3 28
2017 MA-07 55 39 0 7 0 0 0 93 7 11
2014 MA 44 43 7 5 2 0 0 87 6 375
2014 MA-01 49 42 4 5 0 0 0 91 5 22
2014 MA-02 74 22 0 4 0 0 0 96 4 21
2014 MA-03 33 48 13 7 0 0 0 81 7 114
2014 MA-04 37 48 3 7 5 0 0 85 12 58
2014 MA-05 55 37 5 3 0 0 0 92 3 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 48 38 0 0 14 0 0 86 14 12
2011 MA 47 43 7 3 1 0 0 90 4 375
2011 MA-01 20 80 0 0 0 0 0 100 0 10
2011 MA-02 58 28 10 4 0 0 0 85 4 22
2011 MA-03 41 47 9 2 2 0 0 87 4 110
2011 MA-04 46 45 8 0 0 0 0 92 0 66
2011 MA-05 46 44 5 2 2 0 0 90 5 78
2011 MA-06 59 31 3 8 0 0 0 89 8 32
2011 MA-07 66 27 7 0 0 0 0 93 0 17
2008 MA 43 44 7 5 2 0 0 86 6 349
2008 MA-02 33 54 4 4 4 0 0 88 8 24
2008 MA-03 33 51 8 5 2 1 0 85 7 97
2008 MA-04 57 31 8 4 0 0 0 88 4 54
2008 MA-05 42 44 9 3 3 0 0 86 5 76
2008 MA-06 58 36 5 0 0 0 0 95 0 35

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 45 33 16 3 2 0 1 79 6 280
2019 MA-02 55 30 13 0 0 0 3 87 0 40
2019 MA-03 52 28 18 0 3 0 0 79 3 68
2019 MA-04 49 38 12 2 0 0 0 86 2 56
2019 MA-05 40 31 16 8 3 0 2 72 12 61
2019 MA-06 19 42 23 8 8 0 0 61 16 26
2018 MA 42 34 14 6 2 1 1 78 8 307
2018 MA-01 26 38 11 5 9 6 5 72 15 41
2018 MA-02 67 13 9 3 3 3 3 85 5 31
2018 MA-03 53 34 8 4 0 0 0 87 4 72
2018 MA-04 49 39 10 2 0 0 0 88 2 51
2018 MA-05 30 39 26 5 0 0 0 70 5 65
2017 MA 43 36 11 6 2 0 2 81 8 351
2017 MA-01 35 25 18 4 4 0 13 70 10 26
2017 MA-02 65 29 6 0 0 0 0 94 0 31
2017 MA-03 55 39 5 1 0 0 0 94 1 95
2017 MA-04 51 34 6 6 0 0 3 88 6 51
2017 MA-05 37 43 11 6 1 0 1 81 7 67
2017 MA-06 24 23 23 26 3 0 0 48 29 28
2017 MA-07 15 32 33 7 13 0 0 47 20 11
2014 MA 43 37 13 5 2 0 0 80 7 373
2014 MA-01 54 32 5 5 0 5 0 90 5 22
2014 MA-02 65 23 9 4 0 0 0 88 4 21
2014 MA-03 57 27 14 2 0 0 1 85 2 114
2014 MA-04 41 33 15 5 6 0 0 73 12 58
2014 MA-05 33 51 9 5 1 0 0 84 6 72
2014 MA-06 28 39 14 14 5 0 0 67 19 18
2014 MA-07 32 41 7 7 13 0 0 73 20 12
2011 MA 40 37 16 6 1 0 0 77 7 373
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 53 47 0 0 0 0 0 100 0 20
2011 MA-03 56 33 8 2 1 0 0 89 3 110
2011 MA-04 35 45 17 2 2 0 0 80 3 66
2011 MA-05 29 36 24 9 2 0 0 65 11 78
2011 MA-06 27 29 28 12 3 0 0 57 15 32
2011 MA-07 25 31 10 35 0 0 0 55 35 17
2008 MA 33 42 17 5 2 0 0 76 7 349
2008 MA-02 59 37 4 0 0 0 0 96 0 24
2008 MA-03 48 39 10 1 2 0 0 87 3 97
2008 MA-04 40 38 22 0 0 0 0 78 0 54
2008 MA-05 22 51 18 6 1 0 1 74 8 76
2008 MA-06 11 40 26 15 8 0 0 51 23 35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 20 40 23 12 0 2 36 24 282
2019 MA-02 0 18 25 33 20 3 3 55 18 40
2019 MA-03 8 18 34 25 12 0 4 38 26 68
2019 MA-04 4 12 47 23 12 0 2 36 16 56
2019 MA-05 0 18 49 27 6 0 0 33 18 63
2019 MA-06 4 31 57 0 8 0 0 8 35 26
2018 MA 5 19 35 25 12 1 3 39 25 305
2018 MA-01 9 20 17 28 18 6 2 50 32 40
2018 MA-02 0 12 28 17 23 0 20 50 15 31
2018 MA-03 3 16 36 28 13 0 4 42 20 71
2018 MA-04 6 18 38 28 10 0 0 38 24 51
2018 MA-05 3 19 46 21 11 0 0 32 22 65
2017 MA 6 16 37 25 10 1 5 38 23 350
2017 MA-01 13 4 38 15 12 8 9 33 21 26
2017 MA-02 0 3 26 36 20 3 12 66 4 31
2017 MA-03 4 14 29 33 14 0 5 50 19 95
2017 MA-04 0 13 51 19 11 0 6 32 14 51
2017 MA-05 0 9 45 30 7 3 6 41 9 67
2017 MA-06 7 22 46 19 5 0 0 24 30 28
2017 MA-07 27 16 30 28 0 0 0 28 42 11
2014 MA 5 19 43 21 10 0 2 31 25 371
2014 MA-01 10 24 29 15 14 0 8 31 37 21
2014 MA-02 0 22 8 39 27 4 0 69 23 21
2014 MA-03 3 12 45 27 8 0 5 37 16 113
2014 MA-04 6 16 48 22 8 0 0 30 22 58
2014 MA-05 5 21 50 11 13 0 0 25 26 74
2014 MA-06 0 22 43 30 5 0 0 35 22 18
2014 MA-07 13 7 50 20 9 0 0 30 20 12
2011 MA 5 18 37 22 13 1 5 37 24 372
2011 MA-01 0 11 21 39 29 0 0 68 11 10
2011 MA-02 0 10 22 27 27 0 14 62 12 22
2011 MA-03 4 10 42 26 10 2 6 39 15 109
2011 MA-04 5 15 40 21 15 0 5 38 21 66
2011 MA-05 6 25 39 17 12 0 1 29 31 77
2011 MA-06 3 22 31 31 12 0 0 44 25 32
2011 MA-07 19 24 29 17 12 0 0 28 42 17
2008 MA 3 16 41 26 12 0 2 39 19 348
2008 MA-02 0 8 21 42 17 0 12 67 9 24
2008 MA-03 2 7 38 36 14 0 3 51 9 97
2008 MA-04 2 18 42 24 14 0 0 38 20 54
2008 MA-05 3 18 45 23 9 0 3 33 21 76
2008 MA-06 4 13 54 18 10 0 0 29 17 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 13 26 32 22 2 2 57 16 281
2019 MA-02 0 5 10 35 45 3 3 84 5 40
2019 MA-03 5 9 24 29 26 3 4 60 15 67
2019 MA-04 2 5 29 34 25 3 2 62 8 56
2019 MA-05 2 13 28 45 11 2 0 57 15 63
2019 MA-06 4 27 46 16 8 0 0 23 30 26
2018 MA 4 11 24 31 26 2 3 59 16 303
2018 MA-01 12 8 16 19 37 9 0 61 21 40
2018 MA-02 0 0 10 26 44 0 21 88 0 30
2018 MA-03 1 8 23 40 25 0 3 67 10 71
2018 MA-04 4 8 42 22 23 2 0 46 12 51
2018 MA-05 2 15 23 37 20 3 0 59 17 64
2017 MA 5 11 22 27 27 3 6 60 17 350
2017 MA-01 4 9 25 9 29 15 9 50 17 26
2017 MA-02 0 9 9 19 47 6 9 79 11 31
2017 MA-03 3 3 24 31 33 0 6 68 6 95
2017 MA-04 0 11 24 28 31 0 6 63 12 51
2017 MA-05 0 1 20 40 24 4 10 75 2 67
2017 MA-06 10 13 25 37 15 0 0 52 23 28
2017 MA-07 27 0 22 23 29 0 0 52 27 11
2014 MA 6 11 25 31 19 4 4 54 19 373
2014 MA-01 19 14 14 23 23 5 3 50 35 22
2014 MA-02 0 13 13 13 52 4 4 71 15 21
2014 MA-03 6 8 20 38 17 5 6 62 16 113
2014 MA-04 3 9 24 38 16 6 4 61 12 58
2014 MA-05 1 16 34 31 19 0 0 49 17 74
2014 MA-06 8 5 35 28 14 5 5 47 14 18
2014 MA-07 13 9 28 22 29 0 0 50 22 12
2011 MA 4 9 24 31 24 4 4 60 14 369
2011 MA-01 0 0 10 39 39 11 0 88 0 10
2011 MA-02 0 0 10 9 49 14 18 86 0 22
2011 MA-03 2 8 18 31 33 4 5 70 10 109
2011 MA-04 7 5 25 30 23 7 3 59 13 65
2011 MA-05 4 11 35 34 14 1 1 49 15 77
2011 MA-06 3 10 29 40 15 3 0 57 14 32
2011 MA-07 22 14 13 29 21 0 0 51 36 15
2008 MA 2 3 20 33 37 2 3 74 5 348
2008 MA-02 0 4 0 29 54 4 8 95 5 24
2008 MA-03 0 0 15 26 51 3 5 84 0 97
2008 MA-04 0 2 26 41 29 2 0 72 2 54
2008 MA-05 4 1 23 32 37 0 3 72 5 76
2008 MA-06 0 3 18 38 31 5 5 77 3 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 4 17 38 24 11 4 3 37 22 280
2019 MA-02 5 10 21 36 21 5 3 61 17 39
2019 MA-03 1 12 32 30 13 7 4 49 15 68
2019 MA-04 2 15 40 27 11 2 5 40 18 56
2019 MA-05 8 18 51 14 6 2 2 21 26 62
2019 MA-06 3 31 50 16 0 0 0 16 34 26
2018 MA 6 19 30 23 14 3 5 39 28 306
2018 MA-01 5 14 15 28 28 8 2 62 21 40
2018 MA-02 3 13 16 22 23 0 23 59 21 31
2018 MA-03 4 17 29 31 12 3 4 46 22 72
2018 MA-04 9 16 38 20 14 2 1 35 26 51
2018 MA-05 4 29 37 18 6 2 4 26 35 65
2017 MA 7 14 30 23 14 4 9 43 23 348
2017 MA-01 0 4 37 14 15 16 14 41 6 26
2017 MA-02 0 10 33 6 30 8 13 46 12 30
2017 MA-03 6 4 30 27 21 5 6 54 12 94
2017 MA-04 6 11 36 27 8 2 10 39 20 51
2017 MA-05 1 14 31 30 10 3 10 46 18 67
2017 MA-06 14 29 16 32 10 0 0 42 42 28
2017 MA-07 13 7 36 22 22 0 0 44 20 11
2014 MA 12 16 31 21 12 2 6 35 31 373
2014 MA-01 19 9 23 19 9 0 22 35 35 22
2014 MA-02 4 9 14 37 14 9 13 66 17 21
2014 MA-03 9 10 35 21 12 2 9 38 22 113
2014 MA-04 13 20 35 20 7 2 3 28 35 57
2014 MA-05 13 23 28 22 14 0 0 36 36 74
2014 MA-06 0 23 38 5 21 5 9 30 26 18
2014 MA-07 27 7 43 7 15 0 0 23 34 12
2011 MA 9 14 31 26 11 4 6 40 26 370
2011 MA-01 0 33 0 58 9 0 0 67 33 10
2011 MA-02 5 0 31 13 31 10 10 55 7 22
2011 MA-03 1 9 32 31 12 5 10 50 12 109
2011 MA-04 9 9 19 34 11 9 9 55 22 66
2011 MA-05 12 20 41 18 6 1 1 25 33 77
2011 MA-06 13 15 28 37 3 0 4 41 29 32
2011 MA-07 28 6 31 14 21 0 0 35 34 15
2008 MA 4 12 31 29 18 3 3 50 16 348
2008 MA-02 0 8 17 34 21 8 12 69 10 24
2008 MA-03 0 6 25 37 26 3 3 67 6 97
2008 MA-04 5 7 34 31 16 5 2 51 13 54
2008 MA-05 4 16 24 33 19 1 1 54 21 76
2008 MA-06 0 2 56 26 13 0 3 40 3 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 9 34 37 17 0 2 55 11 281
2019 MA-02 0 3 13 38 43 0 5 84 3 40
2019 MA-03 4 3 30 40 20 0 3 62 8 67
2019 MA-04 4 5 32 40 18 0 2 59 9 56
2019 MA-05 0 11 38 44 8 0 0 51 11 63
2019 MA-06 4 23 57 16 0 0 0 16 27 26
2018 MA 5 11 29 32 19 1 3 53 16 306
2018 MA-01 16 7 19 19 25 11 2 52 27 40
2018 MA-02 3 5 16 13 47 0 17 72 9 31
2018 MA-03 4 6 29 38 20 0 3 60 10 72
2018 MA-04 0 8 33 41 18 0 0 59 8 51
2018 MA-05 4 15 30 41 9 0 0 50 19 65
2017 MA 4 10 29 32 17 1 5 53 15 350
2017 MA-01 4 22 18 9 26 8 14 44 33 26
2017 MA-02 4 0 17 26 44 0 9 77 5 31
2017 MA-03 1 6 26 42 21 0 3 66 8 95
2017 MA-04 4 6 41 25 17 2 6 45 10 51
2017 MA-05 3 10 37 34 9 0 8 46 14 67
2017 MA-06 7 16 33 32 12 0 0 43 23 28
2017 MA-07 27 7 14 28 25 0 0 53 33 11
2014 MA 5 11 29 34 17 1 2 53 17 373
2014 MA-01 9 18 23 23 19 0 8 45 30 22
2014 MA-02 0 0 17 26 44 4 9 81 0 21
2014 MA-03 4 8 19 44 20 0 4 68 12 113
2014 MA-04 8 11 31 36 15 0 0 51 19 58
2014 MA-05 5 19 34 34 9 0 0 42 24 74
2014 MA-06 0 19 51 19 11 0 0 30 19 18
2014 MA-07 0 7 54 29 9 0 0 39 7 12
2011 MA 3 11 27 36 19 2 3 57 15 366
2011 MA-01 0 0 20 51 29 0 0 80 0 10
2011 MA-02 0 10 4 17 58 0 10 84 12 22
2011 MA-03 2 4 25 38 23 3 6 67 6 109
2011 MA-04 3 11 31 35 16 0 3 52 15 65
2011 MA-05 1 19 36 33 8 3 0 42 20 77
2011 MA-06 7 13 29 41 3 3 3 47 21 30
2011 MA-07 14 14 18 46 8 0 0 54 28 15
2008 MA 1 11 30 39 17 0 2 57 12 348
2008 MA-02 0 0 29 33 25 0 12 67 0 24
2008 MA-03 1 1 24 44 27 1 2 73 2 97
2008 MA-04 2 6 34 39 19 0 0 58 8 54
2008 MA-05 1 15 32 40 10 0 1 51 17 76
2008 MA-06 0 15 41 33 10 0 0 43 15 35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 7 19 30 25 14 1 3 41 28 279
2019 MA-02 0 3 18 38 30 3 10 77 3 40
2019 MA-03 9 17 15 36 19 2 3 57 27 66
2019 MA-04 7 11 36 29 14 2 2 45 18 56
2019 MA-05 8 37 36 14 5 0 0 19 45 62
2019 MA-06 16 39 31 7 0 4 4 8 59 26
2018 MA 9 23 21 27 14 2 4 44 34 305
2018 MA-01 16 12 5 23 31 11 2 62 32 40
2018 MA-02 3 3 16 16 40 3 20 73 7 31
2018 MA-03 7 16 26 38 9 3 3 49 24 71
2018 MA-04 6 26 16 34 15 0 3 51 32 51
2018 MA-05 10 34 32 21 3 0 0 24 44 65
2017 MA 8 19 29 20 16 1 6 39 29 349
2017 MA-01 9 22 22 4 20 8 16 32 40 26
2017 MA-02 4 0 6 33 40 3 13 87 5 30
2017 MA-03 1 13 30 31 19 1 4 53 15 94
2017 MA-04 7 22 35 17 11 2 6 31 31 51
2017 MA-05 6 23 38 16 10 0 8 28 31 67
2017 MA-06 10 35 27 19 8 0 0 28 45 28
2017 MA-07 27 14 22 22 16 0 0 38 40 11
2014 MA 12 17 32 23 12 1 3 36 31 373
2014 MA-01 23 9 23 27 14 0 3 43 33 22
2014 MA-02 9 0 21 21 31 9 9 63 11 21
2014 MA-03 6 13 31 28 15 1 7 46 20 113
2014 MA-04 13 20 34 23 7 2 2 31 34 58
2014 MA-05 16 18 38 23 5 0 0 28 34 74
2014 MA-06 8 33 38 5 11 5 0 17 44 18
2014 MA-07 26 14 9 41 9 0 0 51 40 12
2011 MA 7 17 29 23 17 2 5 43 26 370
2011 MA-01 0 0 51 21 29 0 0 49 0 10
2011 MA-02 5 5 18 9 49 5 9 67 12 22
2011 MA-03 2 13 28 30 17 3 7 53 16 109
2011 MA-04 7 7 26 29 19 2 10 54 16 66
2011 MA-05 15 31 30 18 3 1 3 22 47 77
2011 MA-06 12 22 37 15 6 3 4 23 37 32
2011 MA-07 14 20 39 13 14 0 0 27 34 15
2008 MA 3 17 31 29 17 2 2 47 21 348
2008 MA-02 0 12 8 33 34 0 12 76 14 24
2008 MA-03 1 6 26 35 29 2 1 66 7 97
2008 MA-04 2 13 37 26 21 2 0 47 15 54
2008 MA-05 5 22 40 26 5 0 3 32 28 76
2008 MA-06 10 26 30 32 3 0 0 34 36 35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 14 30 30 18 2 3 50 19 280
2019 MA-02 3 5 13 38 33 5 5 78 8 40
2019 MA-03 5 16 23 31 19 2 5 53 23 66
2019 MA-04 0 7 36 30 18 5 4 52 8 56
2019 MA-05 2 24 36 28 10 0 2 38 25 63
2019 MA-06 8 16 39 34 4 0 0 38 23 26
2018 MA 3 13 30 24 21 3 6 49 18 301
2018 MA-01 10 5 10 24 37 14 0 72 17 38
2018 MA-02 0 3 6 15 43 6 27 86 5 31
2018 MA-03 0 10 41 23 21 0 6 46 10 71
2018 MA-04 2 14 35 20 24 2 4 47 16 50
2018 MA-05 5 17 41 25 8 0 4 34 23 64
2017 MA 4 11 33 22 18 4 8 46 17 350
2017 MA-01 4 9 18 18 15 17 20 51 21 26
2017 MA-02 0 3 29 13 30 9 15 58 4 31
2017 MA-03 3 7 36 27 19 4 3 50 11 95
2017 MA-04 0 19 36 12 23 2 8 40 21 50
2017 MA-05 1 13 38 22 13 3 10 40 16 67
2017 MA-06 7 19 39 29 5 0 0 34 26 28
2017 MA-07 7 20 21 29 24 0 0 53 27 11
2014 MA 4 8 24 32 23 3 6 60 14 372
2014 MA-01 5 5 19 32 19 5 17 65 12 22
2014 MA-02 0 0 13 18 43 17 9 82 0 21
2014 MA-03 4 8 21 34 23 3 8 63 13 112
2014 MA-04 0 7 30 27 32 2 2 62 8 58
2014 MA-05 6 11 30 39 11 0 3 51 17 74
2014 MA-06 9 5 47 30 0 0 10 33 15 17
2014 MA-07 13 16 14 27 23 0 7 53 31 12
2011 MA 2 10 27 28 21 3 9 55 14 371
2011 MA-01 0 0 0 41 47 11 0 100 0 10
2011 MA-02 0 5 14 18 41 13 9 75 7 22
2011 MA-03 2 9 31 25 20 3 10 51 13 109
2011 MA-04 0 5 28 31 21 4 11 61 6 65
2011 MA-05 4 19 33 25 8 1 9 37 26 77
2011 MA-06 7 6 31 40 13 0 3 55 14 32
2011 MA-07 12 18 31 26 13 0 0 39 30 17
2008 MA 3 10 31 28 19 2 7 51 14 347
2008 MA-02 4 4 12 33 21 8 17 72 11 24
2008 MA-03 0 11 30 20 31 2 6 56 12 97
2008 MA-04 2 5 36 33 18 4 2 54 8 54
2008 MA-05 5 14 37 35 6 0 3 42 20 76
2008 MA-06 5 24 32 21 18 0 0 39 29 34

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 4 15 38 25 14 2 2 41 20 279
2019 MA-02 0 3 26 38 28 3 3 70 3 39
2019 MA-03 4 17 33 21 16 4 4 40 23 67
2019 MA-04 2 11 43 27 13 2 4 42 13 56
2019 MA-05 5 18 43 23 10 2 0 34 23 62
2019 MA-06 0 35 53 12 0 0 0 12 35 26
2018 MA 7 15 37 20 13 4 5 35 24 307
2018 MA-01 20 7 18 20 26 9 0 50 30 41
2018 MA-02 0 12 18 20 27 3 20 61 15 31
2018 MA-03 10 11 32 24 15 6 4 42 23 72
2018 MA-04 1 21 38 18 14 4 3 34 24 51
2018 MA-05 3 19 51 17 5 2 4 23 24 65
2017 MA 8 14 37 17 12 5 6 33 26 350
2017 MA-01 4 13 43 0 9 21 9 13 25 26
2017 MA-02 0 4 26 18 21 15 15 56 6 31
2017 MA-03 6 9 31 27 17 4 5 48 17 95
2017 MA-04 6 4 56 21 6 2 6 29 11 51
2017 MA-05 6 13 43 19 7 3 10 30 21 67
2017 MA-06 7 32 39 17 5 0 0 23 39 28
2017 MA-07 13 0 34 7 46 0 0 53 13 11
2014 MA 9 18 33 18 13 5 4 34 30 373
2014 MA-01 19 43 10 19 0 5 3 21 68 21
2014 MA-02 0 9 29 23 30 9 0 58 10 21
2014 MA-03 7 16 23 21 16 7 10 44 27 113
2014 MA-04 7 13 43 18 13 5 2 33 22 58
2014 MA-05 9 16 46 18 9 3 0 27 25 74
2014 MA-06 8 9 47 14 11 5 5 28 20 18
2014 MA-07 27 7 30 7 29 0 0 36 34 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 11 30 37 17 0 1 55 14 279
2019 MA-02 3 5 23 44 23 0 3 68 8 39
2019 MA-03 3 10 30 34 20 0 3 56 14 67
2019 MA-04 2 12 32 38 14 0 2 53 14 56
2019 MA-05 5 14 24 43 14 0 0 58 19 63
2019 MA-06 0 20 52 24 4 0 0 28 20 25
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 27 7 7 3 0 1 83 9 280
2019 MA-02 75 15 0 5 0 0 5 95 5 40
2019 MA-03 70 24 3 0 3 0 0 94 3 68
2019 MA-04 57 23 7 5 3 0 3 83 9 56
2019 MA-05 42 32 11 11 4 0 0 74 15 62
2019 MA-06 12 56 16 16 0 0 0 68 16 25
2017 MA 63 20 7 4 2 0 4 87 6 351
2017 MA-01 72 7 3 0 0 0 18 96 0 26
2017 MA-02 64 27 3 6 0 0 0 91 6 31
2017 MA-03 73 16 2 4 4 0 1 90 8 95
2017 MA-04 61 22 4 10 4 0 0 83 13 51
2017 MA-05 57 28 11 1 1 0 0 86 3 67
2017 MA-06 49 29 3 13 0 0 6 83 14 28
2017 MA-07 33 40 20 7 0 0 0 73 7 11
2014 MA 67 18 6 5 1 1 2 88 7 374
2014 MA-01 77 5 5 0 4 5 5 90 5 22
2014 MA-02 86 4 0 4 0 0 5 95 5 21
2014 MA-03 70 19 3 5 1 2 0 91 6 114
2014 MA-04 58 28 5 6 0 0 3 89 6 58
2014 MA-05 52 27 6 11 1 0 3 81 13 74
2014 MA-06 62 19 9 5 5 0 0 81 9 18
2014 MA-07 78 7 7 7 0 0 0 86 7 12
2011 MA 61 18 7 9 3 0 2 80 13 375
2011 MA-01 59 30 0 10 0 0 0 90 10 10
2011 MA-02 91 0 9 0 0 0 0 91 0 22
2011 MA-03 66 20 5 7 3 0 0 85 10 110
2011 MA-04 56 11 11 11 1 2 7 75 14 66
2011 MA-05 45 26 7 18 4 0 0 71 21 78
2011 MA-06 50 28 12 6 3 0 0 79 9 32
2011 MA-07 56 22 6 10 5 0 0 79 15 17
2008 MA 62 19 7 5 4 0 3 83 10 350
2008 MA-02 64 20 4 12 0 0 0 84 12 25
2008 MA-03 71 18 6 2 2 0 0 90 4 97
2008 MA-04 71 17 5 5 0 0 2 90 5 54
2008 MA-05 42 24 12 9 12 1 0 67 21 76
2008 MA-06 51 28 5 10 5 0 0 79 15 35

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 40 27 5 4 2 7 16 87 7 280
2019 MA-02 36 33 5 0 0 8 18 93 0 39
2019 MA-03 39 25 4 9 3 12 9 80 14 68
2019 MA-04 47 13 5 4 0 7 25 87 5 56
2019 MA-05 41 30 2 2 4 8 14 91 7 62
2019 MA-06 43 30 4 4 0 0 19 90 5 26
2018 MA 35 28 10 4 3 10 10 79 8 305
2018 MA-01 41 17 9 2 9 13 8 73 15 40
2018 MA-02 46 13 9 0 0 13 20 86 0 31
2018 MA-03 38 18 8 2 1 19 12 82 6 72
2018 MA-04 40 33 9 1 0 10 6 87 2 51
2018 MA-05 21 45 12 6 2 3 12 77 9 64
2017 MA 34 32 9 3 5 7 11 80 10 351
2017 MA-01 38 25 4 0 9 11 14 83 12 26
2017 MA-02 28 33 6 4 0 13 15 85 6 31
2017 MA-03 33 27 7 1 4 13 14 83 7 95
2017 MA-04 37 27 9 2 0 10 15 85 3 51
2017 MA-05 45 31 10 1 3 0 10 84 5 67
2017 MA-06 47 31 6 3 6 0 6 83 10 28
2017 MA-07 67 33 0 0 0 0 0 100 0 11
2014 MA 34 29 12 7 6 5 7 72 14 375
2014 MA-01 31 19 32 5 5 9 0 55 10 22
2014 MA-02 28 18 4 4 9 14 23 73 20 21
2014 MA-03 33 29 10 4 4 8 12 77 10 114
2014 MA-04 31 33 16 7 3 5 6 71 11 58
2014 MA-05 46 28 10 4 3 3 5 82 8 74
2014 MA-06 47 35 9 8 0 0 0 82 8 18
2014 MA-07 28 28 0 9 35 0 0 55 45 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 60 27 6 3 3 1 0 87 7 282
2019 MA-02 70 25 3 0 3 0 0 95 3 40
2019 MA-03 52 30 1 7 8 1 0 84 15 68
2019 MA-04 68 18 9 2 2 2 0 88 4 56
2019 MA-05 64 24 8 3 2 0 0 87 5 63
2019 MA-06 50 42 4 4 0 0 0 92 4 26
2018 MA 55 31 4 5 3 2 0 88 8 306
2018 MA-01 61 17 2 7 5 8 0 85 13 40
2018 MA-02 62 32 0 0 3 3 0 97 3 31
2018 MA-03 53 31 8 6 1 1 0 85 7 72
2018 MA-04 68 23 4 3 0 2 0 93 3 51
2018 MA-05 40 48 3 5 4 0 0 88 9 65
2017 MA 54 28 9 6 3 0 0 82 10 351
2017 MA-01 63 19 4 9 4 0 0 82 13 26
2017 MA-02 43 48 0 9 0 0 0 91 9 31
2017 MA-03 63 25 3 5 3 1 0 88 9 95
2017 MA-04 61 28 9 2 0 0 0 89 2 51
2017 MA-05 59 30 4 4 3 0 0 89 7 67
2017 MA-06 63 24 0 7 6 0 0 87 13 28
2017 MA-07 58 29 13 0 0 0 0 87 0 11
2014 MA 52 28 8 5 6 1 0 80 12 375
2014 MA-01 40 23 23 9 5 0 0 63 13 22
2014 MA-02 61 13 13 9 4 0 0 74 13 21
2014 MA-03 54 30 6 5 5 0 0 84 10 114
2014 MA-04 56 24 4 7 6 3 0 82 13 58
2014 MA-05 62 25 7 3 2 0 1 88 5 74
2014 MA-06 57 43 0 0 0 0 0 100 0 18
2014 MA-07 41 27 0 9 23 0 0 68 32 12

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 73 19 3 3 2 0 0 92 4 282
2019 MA-02 88 10 0 3 0 0 0 98 3 40
2019 MA-03 66 19 6 6 3 0 0 85 9 68
2019 MA-04 79 14 4 0 2 2 0 94 2 56
2019 MA-05 73 20 3 2 2 0 0 93 4 63
2019 MA-06 66 34 0 0 0 0 0 100 0 26
2018 MA 70 22 2 2 2 1 0 93 4 305
2018 MA-01 64 23 0 2 2 8 0 95 5 40
2018 MA-02 83 13 3 0 0 0 0 97 0 31
2018 MA-03 76 18 1 1 3 0 0 94 4 72
2018 MA-04 84 7 7 2 0 0 0 91 2 51
2018 MA-05 56 39 2 0 3 0 0 96 3 65
2017 MA 59 30 6 3 2 0 0 89 5 351
2017 MA-01 57 38 0 4 0 0 0 96 4 26
2017 MA-02 65 32 3 0 0 0 0 97 0 31
2017 MA-03 60 34 2 3 1 0 0 94 4 95
2017 MA-04 67 25 7 0 0 0 0 93 0 51
2017 MA-05 71 25 3 1 0 0 0 96 1 67
2017 MA-06 71 29 0 0 0 0 0 100 0 28
2017 MA-07 73 14 0 0 13 0 0 87 13 11
2014 MA 54 33 5 5 3 0 0 87 8 375
2014 MA-01 49 46 0 5 0 0 0 95 5 22
2014 MA-02 73 15 0 4 9 0 0 87 13 21
2014 MA-03 59 33 4 1 3 0 0 92 4 114
2014 MA-04 63 28 1 6 1 0 0 92 7 58
2014 MA-05 57 34 4 5 0 0 0 91 5 74
2014 MA-06 59 41 0 0 0 0 0 100 0 18
2014 MA-07 34 22 9 13 23 0 0 55 35 12

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 59 28 7 2 2 0 1 88 5 282
2019 MA-02 73 15 5 5 0 0 3 90 5 40
2019 MA-03 47 35 9 4 3 1 0 83 7 68
2019 MA-04 63 24 9 2 2 0 2 88 4 56
2019 MA-05 65 25 6 2 2 0 0 90 4 63
2019 MA-06 54 46 0 0 0 0 0 100 0 26
2018 MA 54 35 8 1 2 1 0 89 3 306
2018 MA-01 49 33 7 0 2 8 0 90 3 40
2018 MA-02 55 38 3 3 0 0 0 93 3 31
2018 MA-03 60 29 8 1 1 0 0 89 3 72
2018 MA-04 61 33 6 0 0 0 0 94 0 51
2018 MA-05 48 42 6 1 3 0 0 90 4 65
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 49 32 10 4 1 1 3 84 5 282
2019 MA-02 53 25 3 10 5 0 5 82 16 40
2019 MA-03 36 31 23 3 0 1 4 72 3 68
2019 MA-04 50 30 9 4 0 4 3 87 4 56
2019 MA-05 57 34 5 2 0 0 2 93 2 63
2019 MA-06 58 38 0 0 0 0 4 100 0 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 30 14 5 2 1 0 78 8 281
2019 MA-02 62 26 5 3 3 0 3 89 5 39
2019 MA-03 42 36 15 3 4 0 0 78 7 68
2019 MA-04 57 19 11 5 2 6 0 81 8 56
2019 MA-05 46 30 14 7 3 0 0 76 10 63
2019 MA-06 23 46 23 8 0 0 0 70 8 26
2018 MA 45 36 8 6 3 2 1 83 9 307
2018 MA-01 43 18 7 17 7 8 0 66 26 41
2018 MA-02 52 32 5 3 3 0 3 88 7 31
2018 MA-03 54 32 9 3 1 1 0 86 4 72
2018 MA-04 59 36 3 0 1 0 0 95 1 51
2018 MA-05 33 48 5 9 3 2 2 83 12 65
2017 MA 43 38 10 6 3 1 0 81 9 350
2017 MA-01 50 34 12 0 4 0 0 84 4 26
2017 MA-02 50 32 10 7 0 0 0 82 7 31
2017 MA-03 56 32 5 3 4 0 0 88 7 95
2017 MA-04 45 42 9 4 0 0 0 88 4 50
2017 MA-05 46 38 3 11 0 1 0 86 11 67
2017 MA-06 37 43 14 3 0 0 3 83 3 28
2017 MA-07 30 44 13 14 0 0 0 73 14 11
2014 MA 44 34 8 7 6 1 1 79 13 375
2014 MA-01 49 27 5 9 9 0 0 77 19 22
2014 MA-02 49 9 17 14 0 0 12 65 16 21
2014 MA-03 48 33 7 9 4 0 0 81 13 114
2014 MA-04 45 41 7 3 4 0 0 86 7 58
2014 MA-05 49 39 5 2 3 2 0 91 5 74
2014 MA-06 35 41 9 5 9 0 0 77 14 18
2014 MA-07 36 43 7 14 0 0 0 78 14 12
2011 MA 43 40 9 3 4 0 1 84 7 373
2011 MA-01 30 51 19 0 0 0 0 81 0 10
2011 MA-02 48 33 9 4 5 0 0 81 9 22
2011 MA-03 45 44 2 3 3 1 3 92 6 110
2011 MA-04 48 37 5 4 5 0 1 86 9 66
2011 MA-05 47 43 5 2 2 0 0 90 5 78
2011 MA-06 37 37 17 3 7 0 0 73 10 32
2011 MA-07 45 23 19 6 7 0 0 68 13 16
2008 MA 38 39 11 7 3 0 1 78 10 349
2008 MA-02 44 48 4 4 0 0 0 92 4 25
2008 MA-03 41 42 11 3 2 0 1 84 5 97
2008 MA-04 36 38 10 11 2 2 0 76 14 54
2008 MA-05 41 32 12 8 5 0 3 75 13 75
2008 MA-06 33 46 13 8 0 0 0 79 8 35

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 59 26 8 3 2 2 1 87 5 282
2019 MA-02 73 20 5 0 0 0 3 95 0 40
2019 MA-03 51 25 14 4 3 1 1 79 7 68
2019 MA-04 64 24 5 2 2 4 0 91 4 56
2019 MA-05 60 27 5 2 3 3 0 90 5 63
2019 MA-06 54 30 16 0 0 0 0 84 0 26
2018 MA 61 24 8 2 4 2 0 86 6 306
2018 MA-01 62 12 9 2 5 8 2 82 8 41
2018 MA-02 71 16 7 3 3 0 0 87 7 31
2018 MA-03 67 24 6 1 1 0 0 92 3 72
2018 MA-04 78 15 2 1 1 2 0 95 3 51
2018 MA-05 41 39 11 2 6 2 0 82 8 64
2017 MA 54 31 9 2 3 1 0 86 5 350
2017 MA-01 65 31 0 0 4 0 0 96 4 26
2017 MA-02 67 30 3 0 0 0 0 97 0 31
2017 MA-03 63 22 7 2 3 3 0 88 5 95
2017 MA-04 54 35 9 2 0 0 0 89 2 51
2017 MA-05 58 29 6 3 0 4 0 91 3 67
2017 MA-06 47 37 16 0 0 0 0 84 0 28
2017 MA-07 40 47 0 13 0 0 0 87 13 11
2014 MA 54 27 8 7 2 1 0 83 9 375
2014 MA-01 54 23 19 5 0 0 0 77 5 22
2014 MA-02 66 4 16 9 0 4 0 74 9 21
2014 MA-03 59 26 4 7 3 1 0 86 9 114
2014 MA-04 54 29 5 8 0 4 0 87 8 58
2014 MA-05 62 27 5 4 1 0 0 89 5 74
2014 MA-06 62 29 9 0 0 0 0 91 0 18
2014 MA-07 27 66 0 7 0 0 0 93 7 12
2011 MA 57 29 7 3 1 1 1 88 5 374
2011 MA-01 60 30 10 0 0 0 0 90 0 10
2011 MA-02 63 23 5 0 0 9 0 94 0 22
2011 MA-03 59 29 4 4 1 1 3 91 5 110
2011 MA-04 61 26 5 3 2 1 1 89 5 66
2011 MA-05 65 26 5 1 2 0 1 91 4 78
2011 MA-06 46 37 14 0 0 3 0 85 0 32
2011 MA-07 53 32 10 5 0 0 0 85 5 17
2008 MA 55 31 9 2 2 1 1 86 4 350
2008 MA-02 84 12 0 0 4 0 0 96 4 25
2008 MA-03 58 35 3 1 2 0 1 94 3 97
2008 MA-04 51 30 12 4 0 3 0 83 4 54
2008 MA-05 54 32 8 1 3 0 2 87 4 76
2008 MA-06 54 31 15 0 0 0 0 85 0 35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 53 30 9 5 2 0 0 84 7 281
2019 MA-02 68 30 0 3 0 0 0 98 3 40
2019 MA-03 47 28 14 6 6 0 0 75 11 68
2019 MA-04 61 19 13 5 2 0 0 80 7 56
2019 MA-05 53 36 5 5 2 0 0 89 7 63
2019 MA-06 42 38 19 0 0 0 0 81 0 26
2018 MA 53 32 5 5 3 1 1 87 8 304
2018 MA-01 58 19 7 5 0 6 5 87 5 40
2018 MA-02 68 26 0 0 3 3 0 97 3 31
2018 MA-03 52 36 5 4 3 0 0 88 7 72
2018 MA-04 66 26 5 2 1 0 0 92 3 51
2018 MA-05 40 45 4 5 3 0 3 88 8 65
2017 MA 49 33 10 5 3 0 0 82 8 351
2017 MA-01 60 31 4 0 4 0 0 91 4 26
2017 MA-02 55 39 3 3 0 0 0 94 3 31
2017 MA-03 54 28 10 2 5 0 1 83 7 95
2017 MA-04 56 31 9 2 2 0 0 87 4 51
2017 MA-05 56 31 10 3 0 0 0 87 3 67
2017 MA-06 57 29 3 12 0 0 0 85 12 28
2017 MA-07 54 14 20 13 0 0 0 67 13 11
2014 MA 50 32 6 7 5 0 0 82 12 375
2014 MA-01 45 51 5 0 0 0 0 95 0 22
2014 MA-02 48 30 4 18 0 0 0 78 18 21
2014 MA-03 55 29 5 6 5 0 1 84 11 114
2014 MA-04 51 32 9 4 2 0 2 85 6 58
2014 MA-05 55 34 3 4 4 0 0 89 8 74
2014 MA-06 60 26 0 5 9 0 0 86 14 18
2014 MA-07 43 50 0 0 7 0 0 93 7 12
2011 MA 51 33 10 3 3 0 1 85 6 373
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 53 32 15 0 0 0 0 85 0 22
2011 MA-03 50 34 7 4 3 0 3 86 7 109
2011 MA-04 53 31 11 0 4 0 1 85 4 66
2011 MA-05 55 35 6 2 1 0 0 90 4 78
2011 MA-06 58 27 7 4 4 0 0 86 7 32
2011 MA-07 42 53 5 0 0 0 0 95 0 17
2008 MA 51 35 7 3 4 0 0 86 7 350
2008 MA-02 64 36 0 0 0 0 0 100 0 25
2008 MA-03 52 32 11 3 2 0 0 84 5 97
2008 MA-04 45 39 4 9 2 0 0 84 12 54
2008 MA-05 57 35 4 0 4 0 0 92 4 76
2008 MA-06 46 44 8 3 0 0 0 90 3 35

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)