2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - LS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 32 46 3 16 4 0 0 78 19 204
2019 LS-02 31 48 3 16 2 0 0 79 18 95
2019 LS-03 24 51 3 22 1 0 0 75 23 71
2019 LS-04 46 32 4 9 10 0 0 78 19 18
2017 LS 25 57 4 10 4 0 0 82 13 182
2017 LS-02 23 58 6 10 3 0 0 82 12 97
2017 LS-03 22 63 3 6 5 0 0 86 11 57
2017 LS-04 26 51 0 23 0 0 0 77 23 11
2014 LS 27 53 3 14 3 0 0 80 17 205
2014 LS-02 22 52 5 19 2 0 0 75 21 106
2014 LS-03 34 47 4 8 7 0 0 81 15 62
2014 LS-04 38 53 0 9 0 0 0 91 9 18
2011 LS 33 48 4 12 4 0 0 81 16 377
2011 LS-01 23 48 0 29 0 0 0 71 29 15
2011 LS-02 27 49 4 15 5 0 0 76 20 162
2011 LS-03 38 48 4 7 3 0 0 86 10 132
2011 LS-04 36 44 5 10 6 0 0 80 15 43
2011 LS-05 44 39 0 14 4 0 0 83 17 19
2008 LS 35 47 4 10 5 0 0 82 14 349
2008 LS-02 34 49 5 9 3 0 0 83 12 140
2008 LS-03 36 42 3 11 7 0 1 79 18 122
2008 LS-04 29 59 0 10 2 0 0 88 12 39
2008 LS-05 52 34 0 13 0 0 0 87 13 23

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 65 23 4 5 2 0 0 89 7 204
2019 LS-02 63 22 5 7 2 0 1 86 9 95
2019 LS-03 67 25 2 5 1 0 0 92 6 71
2019 LS-04 67 26 7 0 0 0 0 93 0 18
2017 LS 63 20 7 9 1 0 0 83 10 182
2017 LS-02 65 20 7 6 1 0 1 86 7 97
2017 LS-03 56 24 7 11 1 0 0 81 12 57
2017 LS-04 67 7 9 18 0 0 0 74 18 11
2014 LS 61 27 4 7 1 0 0 88 8 205
2014 LS-02 63 19 4 12 1 0 0 83 13 106
2014 LS-03 62 29 5 4 0 0 0 91 4 62
2014 LS-04 73 9 4 10 4 0 0 81 14 18
2011 LS 60 23 4 8 3 0 1 84 12 377
2011 LS-01 77 7 15 0 0 0 0 85 0 15
2011 LS-02 62 22 4 9 2 0 1 85 10 162
2011 LS-03 58 25 3 9 4 0 1 83 14 132
2011 LS-04 60 28 2 5 5 0 0 88 10 43
2011 LS-05 59 20 0 14 7 0 0 79 21 19
2008 LS 58 24 5 8 5 0 0 82 13 349
2008 LS-02 62 22 5 8 4 0 0 84 12 140
2008 LS-03 53 28 7 8 5 0 0 81 13 122
2008 LS-04 74 16 3 7 0 0 0 89 7 39
2008 LS-05 45 18 8 9 16 0 4 66 26 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 32 40 7 13 7 0 0 72 20 204
2019 LS-02 29 39 6 18 8 0 0 68 26 95
2019 LS-03 31 44 9 10 6 0 0 75 16 71
2019 LS-04 52 35 9 0 4 0 0 87 4 18
2017 LS 47 36 4 7 5 0 0 83 12 182
2017 LS-02 41 41 6 7 5 0 0 82 12 97
2017 LS-03 51 35 3 7 4 0 0 86 11 57
2017 LS-04 60 17 0 23 0 0 0 77 23 11
2014 LS 50 32 6 9 4 0 0 82 12 204
2014 LS-02 36 46 7 9 3 0 0 82 12 106
2014 LS-03 61 19 5 7 7 0 0 81 14 62
2014 LS-04 70 21 0 5 5 0 0 91 9 17
2011 LS 48 32 7 9 4 0 0 80 13 377
2011 LS-01 34 45 0 14 7 0 0 79 21 14
2011 LS-02 46 36 6 9 3 0 0 82 12 163
2011 LS-03 49 28 7 10 5 0 0 78 15 132
2011 LS-04 50 30 6 9 5 0 0 80 14 43
2011 LS-05 48 38 10 0 4 0 0 86 4 19

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 27 42 11 15 4 0 0 70 19 202
2019 LS-02 27 44 11 13 5 0 0 71 18 95
2019 LS-03 22 46 11 18 4 0 0 68 21 70
2019 LS-04 35 33 11 17 4 0 0 67 21 18
2018 LS 32 47 4 13 4 0 0 79 17 177
2018 LS-02 33 48 6 12 1 0 0 81 13 84
2018 LS-03 27 53 3 13 4 0 0 80 17 66
2018 LS-04 36 30 7 17 10 0 0 66 28 11
2017 LS 31 44 10 11 4 0 0 75 15 181
2017 LS-02 24 50 11 11 4 0 0 75 15 96
2017 LS-03 36 39 8 17 0 0 0 75 17 57
2017 LS-04 25 54 13 0 8 0 0 79 8 11
2014 LS 27 36 11 19 7 0 1 63 26 205
2014 LS-02 17 46 12 18 6 0 1 64 24 106
2014 LS-03 26 31 11 20 10 0 1 58 31 62
2014 LS-04 43 27 21 4 4 0 0 70 9 18
2011 LS 31 40 10 11 6 0 1 72 18 374
2011 LS-01 38 15 16 7 25 0 0 53 31 13
2011 LS-02 34 32 10 15 6 0 2 67 22 163
2011 LS-03 28 49 10 8 4 0 1 78 12 131
2011 LS-04 29 42 9 15 5 0 0 71 20 42
2011 LS-05 26 49 17 4 4 0 0 75 8 19
2008 LS 38 40 8 8 5 0 0 78 14 350
2008 LS-02 35 39 12 8 5 0 1 75 13 140
2008 LS-03 40 39 7 8 4 1 0 81 13 122
2008 LS-04 48 37 5 3 7 0 0 85 10 40
2008 LS-05 46 40 0 14 0 0 0 86 14 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 42 42 6 7 2 0 1 85 9 200
2019 LS-02 41 42 6 10 0 1 1 84 10 93
2019 LS-03 41 44 8 5 2 0 0 85 8 69
2019 LS-04 31 64 0 0 5 0 0 95 5 18
2017 LS 55 33 6 5 2 0 0 88 7 180
2017 LS-02 48 35 7 8 2 0 0 83 10 96
2017 LS-03 60 29 6 2 2 0 0 89 5 57
2017 LS-04 76 24 0 0 0 0 0 100 0 10
2014 LS 46 38 8 7 1 0 0 85 8 205
2014 LS-02 43 41 8 7 1 0 0 84 8 106
2014 LS-03 55 28 10 6 1 0 0 83 7 62
2014 LS-04 71 18 4 7 0 0 0 89 7 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 40 33 11 11 5 0 0 74 16 202
2019 LS-02 37 34 14 9 6 0 0 71 15 93
2019 LS-03 38 34 10 12 5 0 0 73 17 71
2019 LS-04 57 29 0 5 5 4 0 90 10 18
2018 LS 45 39 7 5 4 0 0 84 9 177
2018 LS-02 42 40 9 5 3 0 0 82 9 84
2018 LS-03 46 39 6 2 6 0 0 85 8 66
2018 LS-04 33 57 0 10 0 0 0 90 10 11
2017 LS 41 40 9 7 3 0 0 81 10 182
2017 LS-02 32 45 11 9 4 0 0 77 13 97
2017 LS-03 54 33 4 6 2 0 0 87 9 57
2017 LS-04 24 51 9 16 0 0 0 75 16 11
2014 LS 36 34 14 11 4 0 0 71 15 205
2014 LS-02 37 40 10 9 4 0 0 77 13 106
2014 LS-03 37 31 22 3 5 0 1 70 8 62
2014 LS-04 37 32 26 4 0 0 0 70 4 18
2011 LS 41 35 8 10 4 1 0 77 14 377
2011 LS-01 34 33 20 6 7 0 0 67 13 15
2011 LS-02 43 34 8 9 4 2 0 78 14 163
2011 LS-03 43 35 8 8 5 0 1 78 13 132
2011 LS-04 39 35 6 15 5 0 0 73 21 42
2011 LS-05 22 50 14 10 4 0 0 72 13 19

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 39 41 8 8 6 0 0 79 13 204
2019 LS-02 34 42 10 7 7 0 0 76 14 95
2019 LS-03 38 45 5 8 4 0 0 83 12 71
2019 LS-04 59 24 9 9 0 0 0 83 9 18
2018 LS 43 38 9 6 4 0 0 81 10 177
2018 LS-02 40 36 10 8 5 1 0 77 13 84
2018 LS-03 47 40 6 7 0 0 0 88 7 66
2018 LS-04 52 7 25 0 16 0 0 59 16 11
2017 LS 47 40 5 6 2 0 0 86 8 181
2017 LS-02 44 42 5 8 1 0 0 87 9 96
2017 LS-03 46 39 5 6 4 0 0 84 11 57
2017 LS-04 55 37 8 0 0 0 0 92 0 11
2014 LS 35 41 6 15 3 0 0 76 18 205
2014 LS-02 38 40 7 11 4 0 0 78 15 106
2014 LS-03 32 44 8 13 3 0 0 76 16 62
2014 LS-04 47 44 0 4 0 0 4 95 5 18
2011 LS 33 47 8 8 4 0 0 80 12 378
2011 LS-01 30 48 0 15 7 0 0 78 22 15
2011 LS-02 34 46 10 6 4 0 0 80 10 163
2011 LS-03 36 48 5 7 5 0 0 84 11 132
2011 LS-04 22 53 12 11 2 0 0 75 13 43
2011 LS-05 38 24 19 16 4 0 0 61 19 19
2008 LS 41 40 7 6 5 0 0 81 11 347
2008 LS-02 44 40 7 6 4 0 0 83 10 138
2008 LS-03 38 43 9 4 7 0 0 81 10 121
2008 LS-04 43 38 12 5 2 0 0 81 7 40
2008 LS-05 43 40 0 8 9 0 0 83 17 23

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 24 37 14 15 9 0 0 62 24 204
2019 LS-02 25 35 15 15 10 0 1 61 24 95
2019 LS-03 20 41 14 15 10 0 0 61 25 71
2019 LS-04 17 52 14 12 5 0 0 69 17 18
2018 LS 31 35 11 14 9 0 0 66 23 176
2018 LS-02 35 33 10 14 8 0 0 68 22 84
2018 LS-03 31 32 15 15 7 0 0 63 22 65
2018 LS-04 13 37 14 21 16 0 0 50 37 11
2017 LS 31 38 12 12 6 0 1 70 18 182
2017 LS-02 31 35 15 14 5 0 0 66 19 97
2017 LS-03 28 49 11 5 4 0 2 79 10 57
2017 LS-04 21 37 0 42 0 0 0 58 42 11
2014 LS 24 34 19 10 12 0 0 59 22 205
2014 LS-02 19 39 23 11 7 1 0 59 18 106
2014 LS-03 27 35 16 15 7 0 0 62 22 62
2014 LS-04 42 28 21 4 4 0 0 70 9 18
2011 LS 20 43 13 13 10 1 0 64 23 377
2011 LS-01 37 15 7 14 26 0 0 52 40 15
2011 LS-02 22 41 14 11 10 2 0 64 21 162
2011 LS-03 18 46 14 14 8 0 0 64 22 132
2011 LS-04 15 50 6 17 13 0 0 64 30 43
2011 LS-05 11 49 21 9 9 0 0 61 18 19

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 31 37 13 14 5 0 0 68 19 202
2019 LS-02 31 38 12 15 5 0 0 69 19 94
2019 LS-03 29 37 14 11 8 0 0 67 19 71
2019 LS-04 30 48 12 10 0 0 0 78 10 18
2018 LS 34 42 12 8 5 0 0 76 13 176
2018 LS-02 36 41 12 7 4 0 0 77 11 84
2018 LS-03 30 41 12 11 6 0 0 71 17 66
2018 LS-04 42 40 18 0 0 0 0 82 0 10
2017 LS 37 44 8 6 5 0 0 81 11 182
2017 LS-02 37 42 9 9 4 0 0 79 13 97
2017 LS-03 35 49 8 3 4 0 0 85 7 57
2017 LS-04 30 46 9 8 8 0 0 76 15 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 45 37 6 4 6 0 0 83 10 204
2019 LS-02 40 42 5 7 7 0 0 82 13 95
2019 LS-03 41 40 11 2 6 0 0 81 9 71
2019 LS-04 66 30 0 0 4 0 0 96 4 18
2018 LS 43 45 3 5 4 0 0 88 9 178
2018 LS-02 48 40 5 6 1 0 0 88 7 85
2018 LS-03 33 58 2 4 3 0 0 91 7 66
2018 LS-04 46 24 8 7 16 0 0 70 23 11
2017 LS 51 38 5 2 3 0 0 89 5 182
2017 LS-02 49 40 4 2 4 0 0 90 6 97
2017 LS-03 46 42 6 2 4 0 0 88 6 57
2017 LS-04 75 17 9 0 0 0 0 91 0 11
2014 LS 44 33 9 11 2 0 0 77 14 205
2014 LS-02 38 41 12 5 3 1 0 80 8 106
2014 LS-03 47 31 11 8 3 0 0 78 11 62
2014 LS-04 73 18 4 4 0 0 0 91 4 18
2011 LS 38 43 8 5 4 2 0 83 9 377
2011 LS-01 52 27 14 7 0 0 0 78 7 15
2011 LS-02 40 42 7 4 4 3 0 84 9 162
2011 LS-03 37 46 8 5 2 2 0 84 8 132
2011 LS-04 30 52 2 6 10 0 0 82 16 43
2011 LS-05 36 30 23 7 4 0 0 66 11 19
2008 LS 47 35 9 4 4 0 0 83 8 349
2008 LS-02 48 32 12 3 4 0 0 80 8 139
2008 LS-03 45 40 8 3 3 1 0 86 6 122
2008 LS-04 46 35 7 7 5 0 0 81 12 40
2008 LS-05 55 36 5 0 4 0 0 91 4 23

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 31 34 12 12 11 0 0 65 23 203
2019 LS-02 22 39 13 14 13 0 0 61 26 95
2019 LS-03 36 30 13 12 10 0 0 65 22 70
2019 LS-04 45 37 9 4 5 0 0 83 9 18
2018 LS 32 39 10 11 9 0 0 71 20 178
2018 LS-02 36 33 16 7 8 0 0 69 16 85
2018 LS-03 32 40 7 14 7 0 0 73 21 66
2018 LS-04 13 50 0 26 10 0 0 63 37 11
2017 LS 39 34 9 11 7 0 0 73 18 180
2017 LS-02 36 36 10 11 7 0 0 72 18 97
2017 LS-03 41 38 5 11 4 0 0 79 16 55
2017 LS-04 43 24 0 33 0 0 0 67 33 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 55 31 9 2 3 0 0 86 5 200
2019 LS-02 50 30 13 3 3 0 0 80 6 94
2019 LS-03 56 35 4 1 4 0 0 91 5 69
2019 LS-04 76 16 8 0 0 0 0 92 0 17
2018 LS 53 34 10 2 1 0 0 87 3 177
2018 LS-02 55 30 14 0 1 0 0 85 1 84
2018 LS-03 56 33 6 5 0 0 0 89 5 66
2018 LS-04 52 32 16 0 0 0 0 84 0 11
2017 LS 61 32 4 3 1 0 0 93 4 182
2017 LS-02 59 33 3 3 1 0 0 93 4 97
2017 LS-03 59 31 6 4 0 0 0 90 4 57
2017 LS-04 68 24 0 8 0 0 0 92 8 11
2014 LS 56 33 6 4 1 0 0 89 5 205
2014 LS-02 54 33 10 2 1 0 0 87 3 106
2014 LS-03 62 24 3 8 3 1 0 87 11 62
2014 LS-04 69 26 0 0 0 0 4 100 0 18
2011 LS 58 32 6 3 0 0 1 91 3 375
2011 LS-01 63 29 8 0 0 0 0 92 0 15
2011 LS-02 53 37 7 2 1 0 0 90 3 162
2011 LS-03 63 28 5 3 0 0 1 92 3 130
2011 LS-04 57 39 0 4 0 0 0 96 4 43
2011 LS-05 55 22 12 11 0 0 0 77 11 19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 26 35 10 19 10 0 0 61 29 204
2019 LS-02 19 36 12 24 9 0 0 55 33 95
2019 LS-03 29 33 11 15 12 0 0 62 27 71
2019 LS-04 53 34 5 5 4 0 0 86 9 18
2018 LS 29 44 10 9 7 0 0 73 17 178
2018 LS-02 26 46 8 12 8 0 0 71 20 85
2018 LS-03 32 41 15 10 2 0 0 74 11 66
2018 LS-04 49 18 7 0 26 0 0 67 26 11
2017 LS 35 44 8 9 4 0 0 79 13 182
2017 LS-02 29 43 11 12 5 0 0 72 17 97
2017 LS-03 40 49 2 7 2 0 0 88 10 57
2017 LS-04 43 50 0 8 0 0 0 92 8 11
2014 LS 26 40 10 11 13 0 0 66 24 205
2014 LS-02 19 39 15 18 10 0 0 58 28 106
2014 LS-03 31 44 11 4 8 1 0 76 13 62
2014 LS-04 39 43 0 13 4 0 0 82 18 18
2011 LS 27 41 9 13 9 0 0 69 22 376
2011 LS-01 25 53 8 7 7 0 0 78 14 15
2011 LS-02 20 44 14 13 9 0 1 64 22 163
2011 LS-03 30 41 4 17 8 0 0 71 25 130
2011 LS-04 32 33 13 9 13 0 0 66 22 43
2011 LS-05 35 38 7 12 4 5 0 76 16 19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 28 35 12 16 9 0 0 63 25 203
2019 LS-02 17 37 15 20 10 1 0 54 31 94
2019 LS-03 33 33 11 16 7 0 0 66 23 71
2019 LS-04 58 38 4 0 0 0 0 96 0 18
2018 LS 37 38 11 7 6 0 0 75 13 178
2018 LS-02 33 38 14 7 8 0 0 72 15 85
2018 LS-03 44 36 9 8 2 0 0 80 11 66
2018 LS-04 42 32 16 10 0 0 0 74 10 11
2017 LS 37 35 15 10 4 0 0 72 14 182
2017 LS-02 29 38 16 11 5 0 1 68 17 97
2017 LS-03 49 33 10 8 0 0 0 82 8 57
2017 LS-04 20 54 9 17 0 0 0 75 17 11
2014 LS 32 31 15 16 6 0 0 64 22 205
2014 LS-02 24 36 18 15 6 0 0 61 22 106
2014 LS-03 43 27 13 9 7 1 0 71 16 62
2014 LS-04 43 22 26 4 4 0 0 65 9 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 26 40 7 18 8 1 0 67 26 203
2019 LS-02 29 33 9 21 7 0 0 62 28 95
2019 LS-03 21 42 6 24 5 2 0 64 29 70
2019 LS-04 27 64 0 0 9 0 0 91 9 18
2018 LS 33 34 12 11 9 0 0 68 20 177
2018 LS-02 38 34 12 9 7 1 0 73 15 85
2018 LS-03 28 33 17 16 7 0 0 60 23 66
2018 LS-04 26 30 0 10 33 0 0 56 44 11
2017 LS 35 35 14 10 5 0 0 70 16 182
2017 LS-02 29 42 15 9 5 0 0 72 14 97
2017 LS-03 42 34 7 12 4 0 0 76 17 57
2017 LS-04 29 23 30 17 0 0 0 53 17 11
2014 LS 33 29 11 21 6 1 0 62 27 205
2014 LS-02 27 35 15 15 6 1 1 63 21 106
2014 LS-03 40 23 11 16 8 1 0 64 25 62
2014 LS-04 43 35 4 13 4 0 0 78 18 18
2011 LS 31 42 8 10 6 1 1 75 17 378
2011 LS-01 38 14 15 33 0 0 0 53 33 15
2011 LS-02 27 43 13 6 7 3 1 73 14 163
2011 LS-03 35 40 5 14 6 0 0 75 20 132
2011 LS-04 29 53 4 6 7 0 0 83 13 43
2011 LS-05 19 56 5 12 4 0 4 78 17 19

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 40 39 11 5 5 0 0 78 11 204
2019 LS-02 36 43 10 5 6 0 0 79 11 95
2019 LS-03 39 42 10 6 4 0 0 80 10 71
2019 LS-04 60 22 12 5 0 0 0 83 5 18
2018 LS 39 43 8 8 2 0 0 82 10 178
2018 LS-02 45 36 9 5 4 0 0 82 10 85
2018 LS-03 37 49 6 8 0 0 0 86 8 66
2018 LS-04 37 30 17 16 0 0 0 67 16 11
2017 LS 51 34 7 6 3 0 0 84 9 182
2017 LS-02 48 35 7 6 4 0 0 83 10 97
2017 LS-03 51 37 6 4 2 0 0 88 6 57
2017 LS-04 60 32 8 0 0 0 0 92 0 11
2014 LS 44 30 11 13 1 0 0 74 15 205
2014 LS-02 39 39 15 7 0 0 0 78 7 106
2014 LS-03 45 25 12 13 4 0 0 70 17 62
2014 LS-04 74 13 4 4 0 0 4 91 5 18
2011 LS 40 44 6 8 1 0 0 84 10 378
2011 LS-01 45 27 7 21 0 0 0 72 21 15
2011 LS-02 40 43 7 8 1 0 0 83 10 163
2011 LS-03 40 48 4 7 1 0 0 88 8 132
2011 LS-04 37 47 6 8 3 0 0 84 11 43
2011 LS-05 38 35 12 11 4 0 0 73 15 19
2008 LS 44 41 4 8 3 0 0 85 11 349
2008 LS-02 41 45 4 8 3 0 0 86 10 139
2008 LS-03 44 41 5 7 3 0 0 85 10 122
2008 LS-04 55 37 5 2 0 0 0 92 2 40
2008 LS-05 55 33 4 0 9 0 0 87 9 23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 36 34 18 6 5 0 0 70 12 201
2019 LS-02 38 38 15 6 1 0 1 77 7 92
2019 LS-03 33 31 21 9 5 0 0 65 14 71
2019 LS-04 41 16 25 4 14 0 0 57 18 18
2018 LS 38 34 17 5 6 0 1 72 10 178
2018 LS-02 46 32 14 2 4 0 2 80 6 85
2018 LS-03 32 36 20 5 7 0 0 68 12 66
2018 LS-04 19 49 18 7 7 0 0 68 14 11
2017 LS 43 35 14 3 3 0 1 79 6 182
2017 LS-02 47 38 8 4 2 0 1 86 6 97
2017 LS-03 44 31 19 0 7 0 0 75 7 57
2017 LS-04 7 63 9 9 0 0 13 80 10 11
2014 LS 30 35 23 8 5 0 0 65 13 205
2014 LS-02 39 33 16 7 5 0 0 72 12 106
2014 LS-03 26 44 15 8 6 0 1 71 14 62
2014 LS-04 9 51 18 14 9 0 0 59 23 18
2011 LS 31 34 19 9 6 0 1 66 15 378
2011 LS-01 38 6 41 7 7 0 0 45 14 15
2011 LS-02 37 35 13 9 4 0 2 73 13 163
2011 LS-03 30 39 18 8 5 0 0 69 13 132
2011 LS-04 22 31 23 15 6 3 0 55 21 43
2011 LS-05 12 24 35 11 19 0 0 35 29 19
2008 LS 28 35 19 9 8 1 1 64 17 349
2008 LS-02 37 34 19 5 4 0 1 72 9 139
2008 LS-03 22 38 19 11 8 2 0 61 19 122
2008 LS-04 32 25 14 12 11 2 2 60 25 40
2008 LS-05 13 33 25 8 21 0 0 46 29 23

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 9 20 38 24 7 1 0 32 30 202
2019 LS-02 6 19 35 27 10 2 1 38 26 94
2019 LS-03 15 20 44 18 3 0 0 21 35 70
2019 LS-04 0 34 16 35 10 4 0 47 36 18
2018 LS 7 21 36 21 12 0 2 34 29 177
2018 LS-02 4 13 33 28 21 0 1 49 17 85
2018 LS-03 2 32 43 18 1 0 3 20 35 65
2018 LS-04 44 30 14 6 0 0 6 7 78 11
2017 LS 9 16 33 29 10 0 2 41 25 180
2017 LS-02 10 15 34 26 14 0 1 40 25 97
2017 LS-03 6 14 35 33 7 0 6 42 21 56
2017 LS-04 8 44 39 9 0 0 0 9 52 11
2014 LS 7 27 36 20 7 0 2 28 36 205
2014 LS-02 6 30 37 19 6 0 2 25 37 106
2014 LS-03 11 26 34 19 7 0 4 26 38 62
2014 LS-04 13 30 24 29 5 0 0 34 43 18
2011 LS 13 26 34 17 6 2 2 24 41 375
2011 LS-01 0 28 27 34 12 0 0 45 28 15
2011 LS-02 9 22 37 21 7 2 4 29 32 161
2011 LS-03 13 29 32 16 4 3 2 21 45 131
2011 LS-04 19 34 29 13 4 0 0 18 53 43
2011 LS-05 37 25 34 4 0 0 0 4 62 19
2008 LS 7 22 38 19 11 0 1 31 30 348
2008 LS-02 5 20 31 28 12 1 3 42 26 139
2008 LS-03 6 26 47 10 10 0 1 20 32 121
2008 LS-04 15 25 33 17 10 0 0 27 40 40
2008 LS-05 13 17 58 12 0 0 0 12 30 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 10 19 22 30 15 4 0 47 30 204
2019 LS-02 6 19 23 32 15 4 1 50 26 95
2019 LS-03 16 17 22 35 7 3 0 43 34 71
2019 LS-04 9 23 23 5 36 4 0 43 33 18
2018 LS 9 19 24 30 16 1 1 46 29 177
2018 LS-02 3 13 26 32 23 2 1 56 17 85
2018 LS-03 9 27 23 31 8 0 2 40 36 65
2018 LS-04 37 30 21 13 0 0 0 13 66 11
2017 LS 7 14 31 24 19 2 3 46 22 179
2017 LS-02 5 14 32 22 22 3 2 47 19 95
2017 LS-03 9 12 29 33 11 2 4 47 22 56
2017 LS-04 0 37 41 0 13 0 9 14 40 11
2014 LS 15 31 23 18 10 1 2 29 47 205
2014 LS-02 18 30 24 16 9 1 2 26 50 106
2014 LS-03 15 20 27 23 9 1 4 34 37 62
2014 LS-04 13 34 14 29 10 0 0 39 47 18
2011 LS 19 19 28 18 11 3 2 30 40 375
2011 LS-01 0 33 50 0 12 0 5 12 35 15
2011 LS-02 16 16 31 16 14 4 3 32 34 162
2011 LS-03 18 20 27 22 7 5 2 31 40 130
2011 LS-04 28 21 22 19 10 0 0 29 49 43
2011 LS-05 34 33 13 20 0 0 0 20 67 19
2008 LS 9 18 25 25 19 1 2 46 28 347
2008 LS-02 6 19 23 28 21 1 3 51 25 139
2008 LS-03 9 18 27 26 15 2 1 43 29 120
2008 LS-04 13 18 29 27 12 0 0 40 31 40
2008 LS-05 8 16 36 16 18 0 5 36 26 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 19 18 36 14 10 2 2 24 38 204
2019 LS-02 12 20 34 15 13 2 4 30 34 95
2019 LS-03 29 19 29 17 3 2 0 21 49 71
2019 LS-04 19 4 63 4 10 0 0 14 23 18
2018 LS 15 23 32 19 8 1 2 28 39 177
2018 LS-02 9 20 25 29 12 1 4 43 31 85
2018 LS-03 16 27 40 12 3 1 2 15 44 65
2018 LS-04 44 23 21 6 6 0 0 13 66 11
2017 LS 14 21 33 16 10 1 6 27 37 180
2017 LS-02 12 17 29 23 11 1 6 37 32 96
2017 LS-03 9 23 44 8 10 0 6 20 34 56
2017 LS-04 18 53 30 0 0 0 0 0 70 11
2014 LS 15 27 19 19 10 8 3 32 47 205
2014 LS-02 14 28 20 21 10 4 2 33 45 106
2014 LS-03 18 20 25 22 10 1 4 34 40 62
2014 LS-04 23 38 17 18 5 0 0 22 61 18
2011 LS 17 26 24 17 7 2 6 26 47 376
2011 LS-01 7 21 21 8 31 0 12 44 33 15
2011 LS-02 17 22 21 19 8 4 9 31 44 162
2011 LS-03 15 27 29 17 5 1 5 24 45 131
2011 LS-04 26 29 33 11 0 0 2 11 56 43
2011 LS-05 23 45 7 11 7 7 0 19 73 19
2008 LS 13 22 28 20 11 2 4 33 37 349
2008 LS-02 9 20 24 25 14 3 6 43 31 139
2008 LS-03 15 23 35 15 7 1 3 23 40 122
2008 LS-04 22 20 27 21 10 0 0 32 42 40
2008 LS-05 27 20 40 8 5 0 0 14 47 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 5 6 30 45 14 0 0 59 11 201
2019 LS-02 3 5 24 47 19 0 1 68 9 94
2019 LS-03 5 4 35 51 5 0 0 56 9 70
2019 LS-04 5 18 35 22 20 0 0 42 23 17
2018 LS 5 10 30 38 15 1 0 54 16 176
2018 LS-02 4 7 26 38 21 2 1 61 12 84
2018 LS-03 1 10 35 47 7 0 0 54 11 65
2018 LS-04 16 33 31 8 13 0 0 20 49 11
2017 LS 6 10 26 40 16 0 2 57 16 181
2017 LS-02 7 11 21 42 18 0 2 61 18 96
2017 LS-03 3 4 35 44 11 0 2 56 8 57
2017 LS-04 0 27 44 29 0 0 0 29 27 11
2014 LS 4 10 34 37 12 1 3 51 14 205
2014 LS-02 3 10 32 37 15 0 3 54 13 106
2014 LS-03 6 8 35 36 8 3 4 47 15 62
2014 LS-04 4 18 49 24 5 0 0 29 22 18
2011 LS 7 13 32 28 14 2 4 45 21 373
2011 LS-01 8 14 28 7 42 0 0 49 23 14
2011 LS-02 3 9 27 36 16 2 7 57 13 161
2011 LS-03 7 13 36 27 10 2 3 40 21 130
2011 LS-04 16 15 37 26 4 0 2 31 32 43
2011 LS-05 15 34 40 7 4 0 0 11 50 19
2008 LS 6 11 35 30 15 1 2 47 17 347
2008 LS-02 3 8 30 32 23 1 2 58 11 138
2008 LS-03 5 12 45 26 10 1 1 36 18 121
2008 LS-04 20 10 31 37 2 0 0 39 30 40
2008 LS-05 5 25 45 17 8 0 0 25 31 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 24 26 28 14 8 0 0 22 49 204
2019 LS-02 19 21 31 19 11 0 0 30 40 95
2019 LS-03 29 31 26 12 2 0 0 14 61 71
2019 LS-04 23 36 27 6 8 0 0 14 59 18
2018 LS 23 23 26 15 9 2 2 25 48 178
2018 LS-02 16 18 25 19 17 3 2 37 36 85
2018 LS-03 27 27 31 12 0 0 3 13 55 66
2018 LS-04 44 37 13 0 6 0 0 6 81 11
2017 LS 25 25 21 16 9 1 2 26 53 181
2017 LS-02 24 24 20 15 12 3 1 28 51 97
2017 LS-03 24 26 20 22 4 0 4 27 52 56
2017 LS-04 26 41 34 0 0 0 0 0 66 11
2014 LS 30 27 22 11 7 1 3 18 59 205
2014 LS-02 28 25 29 9 8 1 1 17 54 106
2014 LS-03 24 33 21 10 7 0 6 18 60 62
2014 LS-04 18 44 22 17 0 0 0 17 61 18
2011 LS 25 28 28 10 6 2 2 16 55 377
2011 LS-01 28 13 22 15 17 0 5 33 44 15
2011 LS-02 26 22 28 12 7 3 2 20 51 162
2011 LS-03 20 30 33 10 4 1 2 14 52 132
2011 LS-04 34 34 25 5 0 2 0 5 70 43
2011 LS-05 33 55 12 0 0 0 0 0 88 19
2008 LS 21 22 30 15 9 1 2 24 45 348
2008 LS-02 20 16 35 13 13 1 2 27 37 140
2008 LS-03 24 28 23 16 6 1 2 22 54 120
2008 LS-04 19 26 30 20 0 2 2 21 47 40
2008 LS-05 21 34 41 4 0 0 0 4 55 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 17 9 28 26 17 1 2 44 27 204
2019 LS-02 9 6 31 26 22 2 4 51 16 95
2019 LS-03 27 7 25 30 10 0 0 41 34 71
2019 LS-04 22 13 23 12 30 0 0 42 35 18
2018 LS 15 14 25 26 17 2 2 44 31 177
2018 LS-02 6 12 20 30 24 4 3 58 20 85
2018 LS-03 19 17 26 29 7 0 2 37 36 65
2018 LS-04 44 16 34 0 6 0 0 6 59 11
2017 LS 8 20 23 25 17 2 5 45 30 181
2017 LS-02 6 14 26 25 24 2 3 51 22 97
2017 LS-03 6 24 18 34 12 0 7 49 32 56
2017 LS-04 18 59 23 0 0 0 0 0 77 11
2014 LS 8 23 20 24 16 2 6 44 34 204
2014 LS-02 6 17 24 29 16 4 4 49 24 105
2014 LS-03 11 23 23 18 14 0 12 36 38 62
2014 LS-04 21 18 13 34 15 0 0 49 38 18
2011 LS 12 14 29 24 12 3 6 39 29 375
2011 LS-01 28 6 36 6 12 12 0 20 39 15
2011 LS-02 11 12 26 21 16 4 11 43 27 162
2011 LS-03 6 14 35 30 7 2 5 40 22 130
2011 LS-04 21 24 24 17 11 3 0 29 47 43
2011 LS-05 22 17 21 36 4 0 0 40 39 19
2008 LS 7 18 30 23 16 2 4 41 27 349
2008 LS-02 4 17 24 25 22 4 4 51 23 139
2008 LS-03 8 19 37 21 13 1 2 35 27 122
2008 LS-04 10 20 38 23 7 0 2 30 31 40
2008 LS-05 13 20 38 20 9 0 0 29 33 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 15 24 32 20 6 0 3 27 40 203
2019 LS-02 8 27 28 26 6 0 6 33 37 94
2019 LS-03 26 20 35 15 4 0 0 20 46 71
2019 LS-04 12 27 29 18 10 4 0 29 41 18
2018 LS 19 20 32 18 8 2 2 27 40 174
2018 LS-02 15 16 25 27 11 3 2 40 33 83
2018 LS-03 19 23 38 14 4 0 2 18 43 65
2018 LS-04 44 23 15 7 6 6 0 14 70 11
2017 LS 17 19 35 15 8 3 3 24 39 182
2017 LS-02 13 19 32 19 9 5 3 31 35 97
2017 LS-03 14 18 44 14 5 3 2 20 33 57
2017 LS-04 8 46 46 0 0 0 0 0 54 11
2014 LS 17 22 29 13 14 2 3 29 41 202
2014 LS-02 14 19 37 14 11 3 2 26 35 103
2014 LS-03 20 25 28 16 5 1 4 23 48 62
2014 LS-04 27 30 29 10 5 0 0 15 57 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 13 26 34 22 5 0 0 27 39 204
2019 LS-02 13 20 40 22 5 0 0 27 33 95
2019 LS-03 17 31 33 16 3 0 0 20 48 71
2019 LS-04 4 38 24 30 4 0 0 34 42 18
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 70 19 3 6 2 0 0 90 7 204
2019 LS-02 69 16 4 8 2 0 0 86 11 95
2019 LS-03 67 25 2 4 1 0 1 93 5 71
2019 LS-04 76 20 4 0 0 0 0 96 0 18
2017 LS 66 19 6 4 2 1 3 88 6 182
2017 LS-02 64 21 3 5 2 0 5 90 7 97
2017 LS-03 66 17 9 3 1 2 2 86 5 57
2017 LS-04 59 32 9 0 0 0 0 91 0 11
2014 LS 79 11 4 5 1 0 0 90 6 205
2014 LS-02 73 11 4 9 1 0 1 85 11 106
2014 LS-03 75 19 4 1 0 0 0 94 1 62
2014 LS-04 82 4 9 0 4 0 0 87 4 18
2011 LS 68 17 4 6 2 1 1 87 9 377
2011 LS-01 83 8 9 0 0 0 0 91 0 14
2011 LS-02 70 16 4 7 1 0 2 87 9 163
2011 LS-03 68 20 3 6 1 1 1 90 7 132
2011 LS-04 70 14 0 2 12 2 0 86 14 43
2011 LS-05 54 20 15 11 0 0 0 74 11 19
2008 LS 70 17 3 5 3 0 2 88 8 350
2008 LS-02 73 19 3 3 1 0 2 94 4 140
2008 LS-03 68 19 3 5 4 0 1 87 9 122
2008 LS-04 78 8 7 7 0 0 0 86 7 40
2008 LS-05 54 12 4 22 8 0 0 66 30 23

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 24 33 15 11 7 7 2 63 20 204
2019 LS-02 19 33 19 10 9 6 4 58 21 95
2019 LS-03 21 31 13 14 8 10 2 60 25 71
2019 LS-04 21 53 14 9 0 4 0 77 9 18
2018 LS 21 37 16 12 5 6 1 63 19 178
2018 LS-02 19 35 16 15 6 5 3 59 24 85
2018 LS-03 22 35 20 11 2 10 0 64 14 66
2018 LS-04 6 70 8 16 0 0 0 76 16 11
2017 LS 25 33 16 7 8 2 8 65 17 182
2017 LS-02 22 32 21 8 8 3 7 59 18 97
2017 LS-03 23 39 10 8 7 2 11 72 17 57
2017 LS-04 32 29 22 0 8 0 9 68 8 11
2014 LS 30 33 14 15 3 2 3 66 19 204
2014 LS-02 29 30 21 11 4 1 5 62 16 106
2014 LS-03 38 31 8 12 4 3 4 74 17 62
2014 LS-04 17 54 19 5 5 0 0 71 10 17

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 41 28 9 13 8 0 0 69 22 204
2019 LS-02 36 29 11 17 7 1 0 65 24 95
2019 LS-03 33 32 9 14 12 0 0 65 26 71
2019 LS-04 64 27 0 9 0 0 0 91 9 18
2018 LS 41 32 10 12 4 1 0 74 16 178
2018 LS-02 38 33 9 15 4 1 0 71 20 85
2018 LS-03 41 28 14 13 1 2 0 71 14 66
2018 LS-04 39 54 7 0 0 0 0 93 0 11
2017 LS 47 33 6 9 4 0 0 80 13 182
2017 LS-02 37 36 8 13 5 1 0 74 18 97
2017 LS-03 59 24 6 7 4 0 0 83 11 57
2017 LS-04 34 58 0 0 8 0 0 92 8 11
2014 LS 47 27 6 9 9 1 0 75 19 205
2014 LS-02 43 30 10 11 5 0 1 74 16 106
2014 LS-03 52 28 4 11 3 3 0 82 14 62
2014 LS-04 59 23 4 9 4 0 0 82 13 18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 48 33 7 9 3 0 0 81 12 204
2019 LS-02 48 35 7 8 2 1 0 83 10 95
2019 LS-03 39 35 9 11 5 0 0 74 17 71
2019 LS-04 51 41 4 4 0 0 0 92 4 18
2018 LS 52 32 6 6 3 0 0 84 10 178
2018 LS-02 55 23 8 10 4 0 0 78 14 85
2018 LS-03 47 42 8 4 0 0 0 89 4 66
2018 LS-04 46 47 0 7 0 0 0 93 7 11
2017 LS 53 36 5 4 2 0 0 89 7 181
2017 LS-02 46 39 6 5 4 0 0 86 8 97
2017 LS-03 62 31 4 3 0 0 0 92 3 57
2017 LS-04 34 58 0 8 0 0 0 92 8 11
2014 LS 49 35 5 9 3 0 0 84 11 205
2014 LS-02 45 42 6 4 3 0 0 87 7 106
2014 LS-03 57 31 4 4 4 0 0 88 8 62
2014 LS-04 69 18 9 0 4 0 0 87 4 18

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 41 36 9 8 4 2 0 79 12 204
2019 LS-02 35 39 9 11 2 4 0 77 13 95
2019 LS-03 34 42 12 5 6 0 0 76 12 71
2019 LS-04 69 28 4 0 0 0 0 96 0 18
2018 LS 39 42 6 11 2 0 0 81 13 178
2018 LS-02 39 40 5 13 2 1 0 79 16 85
2018 LS-03 38 48 6 8 0 0 0 86 8 66
2018 LS-04 34 35 14 16 0 0 0 70 16 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 46 28 10 10 3 2 2 77 14 203
2019 LS-02 35 29 10 14 5 4 4 70 20 95
2019 LS-03 45 37 9 7 2 0 0 82 9 70
2019 LS-04 79 16 0 5 0 0 0 95 5 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 43 27 9 15 5 0 1 71 21 204
2019 LS-02 36 31 12 11 9 1 1 68 20 95
2019 LS-03 49 24 7 20 1 0 0 72 21 71
2019 LS-04 47 26 9 9 10 0 0 73 19 18
2018 LS 47 28 10 10 5 0 0 75 15 176
2018 LS-02 45 30 12 10 3 0 0 76 13 83
2018 LS-03 48 25 12 10 5 0 0 72 15 66
2018 LS-04 43 41 0 16 0 0 0 84 16 11
2017 LS 39 40 12 5 3 0 1 80 8 181
2017 LS-02 35 42 16 3 2 1 1 79 5 97
2017 LS-03 44 41 5 5 4 0 0 86 10 57
2017 LS-04 37 54 0 0 9 0 0 91 9 10
2014 LS 38 35 8 15 3 1 0 73 19 205
2014 LS-02 34 41 8 12 4 0 0 75 17 106
2014 LS-03 39 34 13 8 3 3 0 75 11 62
2014 LS-04 73 18 4 0 4 0 0 91 4 18
2011 LS 33 36 13 11 7 0 1 70 18 378
2011 LS-01 43 14 8 35 0 0 0 57 35 15
2011 LS-02 32 35 16 12 4 0 1 68 16 163
2011 LS-03 34 41 8 8 7 1 1 76 16 132
2011 LS-04 27 40 13 7 13 0 0 67 20 43
2011 LS-05 29 21 26 14 8 0 0 51 23 19
2008 LS 34 34 11 13 6 1 1 70 19 350
2008 LS-02 33 38 11 11 4 1 1 73 16 140
2008 LS-03 40 35 9 12 4 0 0 75 17 122
2008 LS-04 36 32 9 16 4 0 3 70 21 40
2008 LS-05 34 37 5 7 17 0 0 71 25 23

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 46 24 14 8 4 3 0 72 13 203
2019 LS-02 43 27 13 8 4 5 0 74 12 94
2019 LS-03 47 25 17 6 5 0 0 72 11 71
2019 LS-04 54 19 10 17 0 0 0 73 17 18
2018 LS 54 25 10 4 5 1 0 80 10 176
2018 LS-02 60 26 3 7 3 1 0 87 10 83
2018 LS-03 51 25 17 1 5 1 0 76 7 66
2018 LS-04 26 30 33 10 0 0 0 56 10 11
2017 LS 58 26 6 4 3 2 1 87 7 181
2017 LS-02 53 29 10 4 1 2 0 84 5 96
2017 LS-03 67 20 0 6 2 2 2 91 9 57
2017 LS-04 45 30 9 0 15 0 0 76 15 11
2014 LS 45 34 11 2 3 4 0 83 5 205
2014 LS-02 47 34 11 2 4 2 0 83 6 106
2014 LS-03 45 25 19 3 3 6 0 74 6 62
2014 LS-04 77 14 4 4 0 0 0 91 4 18
2011 LS 42 32 12 7 5 2 1 76 12 377
2011 LS-01 32 32 21 15 0 0 0 64 15 15
2011 LS-02 44 30 10 9 4 2 1 77 13 162
2011 LS-03 39 35 11 6 5 3 1 77 11 132
2011 LS-04 43 34 11 4 8 0 0 77 11 43
2011 LS-05 34 27 31 4 4 0 0 61 8 19
2008 LS 52 27 9 6 4 1 0 80 11 350
2008 LS-02 51 29 9 7 2 1 0 81 10 140
2008 LS-03 57 25 4 7 4 2 0 84 12 122
2008 LS-04 50 22 20 2 2 0 3 75 5 40
2008 LS-05 58 30 0 0 12 0 0 88 12 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 45 31 7 11 5 0 1 77 16 203
2019 LS-02 43 30 7 11 7 1 0 74 19 94
2019 LS-03 45 35 6 11 4 0 0 79 15 71
2019 LS-04 56 26 0 14 5 0 0 81 19 18
2018 LS 48 33 10 5 4 0 0 81 9 175
2018 LS-02 49 35 9 5 2 0 0 84 7 82
2018 LS-03 50 29 13 4 4 0 0 79 8 66
2018 LS-04 26 41 17 16 0 0 0 67 16 11
2017 LS 45 35 5 10 3 1 0 81 13 182
2017 LS-02 41 35 7 13 2 3 0 78 15 97
2017 LS-03 55 33 1 8 2 0 0 88 10 57
2017 LS-04 27 58 0 8 8 0 0 85 15 11
2014 LS 46 32 11 4 3 2 1 81 8 205
2014 LS-02 47 33 9 7 3 1 0 81 10 106
2014 LS-03 48 32 4 3 6 4 3 86 9 62
2014 LS-04 73 23 0 0 4 0 0 96 4 18
2011 LS 36 36 9 13 5 0 1 72 18 376
2011 LS-01 43 40 0 17 0 0 0 83 17 14
2011 LS-02 39 32 10 15 4 0 1 71 19 162
2011 LS-03 34 41 8 10 5 1 1 76 15 132
2011 LS-04 32 34 8 17 10 0 0 65 26 43
2011 LS-05 24 33 21 18 4 0 0 57 22 19
2008 LS 45 29 9 12 5 1 0 74 17 350
2008 LS-02 43 31 10 13 2 1 0 75 15 140
2008 LS-03 50 28 7 8 8 0 0 77 16 122
2008 LS-04 40 33 10 9 4 0 3 75 14 40
2008 LS-05 59 20 0 13 8 0 0 79 21 23

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 81 10 3 2 3 0 1 92 5 203
2019 LS-02 82 12 2 2 2 0 0 94 4 95
2019 LS-03 79 11 5 1 2 0 1 91 4 71
2019 LS-04 94 6 0 0 0 0 0 100 0 18
2017 LS 84 10 2 2 2 0 0 95 3 181
2017 LS-02 83 10 3 2 1 1 0 94 3 97
2017 LS-03 85 11 0 2 3 0 0 96 4 56
2017 LS-04 82 18 0 0 0 0 0 100 0 11
2014 LS 87 9 2 1 1 0 0 96 2 205
2014 LS-02 83 8 4 2 1 0 1 93 3 106
2014 LS-03 88 11 0 2 0 0 0 98 2 62
2014 LS-04 96 4 0 0 0 0 0 100 0 18
2011 LS 79 13 3 2 2 0 1 93 4 377
2011 LS-01 92 0 8 0 0 0 0 92 0 15
2011 LS-02 78 13 4 2 2 0 1 91 5 163
2011 LS-03 76 16 2 2 1 0 3 95 3 131
2011 LS-04 90 10 0 0 0 0 0 100 0 43
2011 LS-05 82 11 0 7 0 0 0 93 7 19
2008 LS 85 6 2 3 2 0 2 93 5 349
2008 LS-02 87 4 2 2 3 0 2 93 5 139
2008 LS-03 84 7 1 4 0 0 3 94 4 122
2008 LS-04 82 8 5 2 0 0 3 93 3 40
2008 LS-05 92 0 0 0 8 0 0 92 8 23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 52 25 8 6 3 1 4 82 9 204
2019 LS-02 46 30 10 5 4 2 4 81 9 95
2019 LS-03 52 26 6 9 1 1 4 83 11 71
2019 LS-04 66 18 9 8 0 0 0 83 8 18
2017 LS 50 23 7 6 5 6 3 81 12 182
2017 LS-02 43 30 9 5 3 6 3 81 9 97
2017 LS-03 60 17 1 3 9 5 4 85 13 57
2017 LS-04 38 32 9 21 0 0 0 70 21 11
2014 LS 47 20 5 7 7 5 9 78 16 205
2014 LS-02 50 22 7 6 2 5 7 83 9 106
2014 LS-03 50 18 7 11 3 3 8 77 15 62
2014 LS-04 74 22 0 0 0 4 0 100 0 18
2011 LS 46 29 6 7 5 4 3 80 13 375
2011 LS-01 60 14 0 12 6 8 0 80 20 15
2011 LS-02 41 29 8 10 7 3 3 74 18 162
2011 LS-03 46 31 6 5 3 4 4 84 9 130
2011 LS-04 56 25 3 6 4 3 3 87 10 43
2011 LS-05 41 45 5 0 4 5 0 91 4 19

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 57 21 11 6 3 2 0 79 9 204
2019 LS-02 50 22 14 7 3 4 0 74 11 95
2019 LS-03 61 23 10 5 1 0 0 84 6 71
2019 LS-04 73 19 0 5 4 0 0 91 9 18
2018 LS 61 24 10 2 3 0 0 84 6 175
2018 LS-02 64 21 8 3 3 0 0 86 6 83
2018 LS-03 61 25 9 2 2 0 0 86 5 65
2018 LS-04 42 41 17 0 0 0 0 83 0 11
2017 LS 62 21 8 4 3 2 0 85 7 182
2017 LS-02 62 23 8 6 0 1 0 85 6 97
2017 LS-03 65 20 3 3 5 4 0 88 8 57
2017 LS-04 61 18 13 0 8 0 0 79 8 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 44 27 14 11 4 0 0 71 15 204
2019 LS-02 36 33 15 11 5 0 0 69 16 95
2019 LS-03 47 26 13 11 4 0 0 73 14 71
2019 LS-04 54 23 10 14 0 0 0 77 14 18
2018 LS 51 25 11 7 6 0 0 76 13 176
2018 LS-02 57 20 7 11 5 0 0 77 16 83
2018 LS-03 47 30 11 5 7 0 0 77 12 66
2018 LS-04 26 48 26 0 0 0 0 74 0 11
2017 LS 52 29 9 6 5 0 0 81 10 181
2017 LS-02 49 29 12 7 3 0 0 78 10 97
2017 LS-03 56 31 4 1 7 0 0 88 8 56
2017 LS-04 45 40 0 8 8 0 0 85 15 11
2014 LS 48 27 14 8 3 1 0 75 11 205
2014 LS-02 47 28 10 11 4 0 0 75 15 106
2014 LS-03 49 25 11 10 3 3 0 76 13 62
2014 LS-04 73 23 0 0 4 0 0 96 4 18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 22 38 17 9 9 5 0 63 19 67
2019 LS-03 9 39 24 14 10 4 0 49 25 36
2019 LS-04 33 44 12 0 11 0 0 77 11 15
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 24 33 17 8 6 11 0 64 16 203
2019 LS-02 22 27 19 11 7 15 0 58 21 95
2019 LS-03 22 39 18 4 7 9 1 68 13 70
2019 LS-04 39 32 10 9 0 11 0 79 10 18
2018 LS 33 23 24 4 5 11 0 63 10 177
2018 LS-02 34 20 22 4 5 15 0 63 11 85
2018 LS-03 31 27 26 4 2 10 0 63 8 66
2018 LS-04 52 8 28 0 11 0 0 61 11 10
2017 LS 28 29 14 9 2 18 0 70 13 182
2017 LS-02 23 27 15 12 2 21 0 63 18 97
2017 LS-03 32 30 13 5 2 19 0 76 8 57
2017 LS-04 34 34 16 9 0 8 0 73 10 11
2014 LS 26 22 18 6 11 17 0 58 20 204
2014 LS-02 20 25 21 6 7 20 0 57 17 106
2014 LS-03 35 17 18 6 6 19 0 64 14 62
2014 LS-04 42 36 4 9 4 4 0 82 14 18
2011 LS 19 27 19 10 10 15 1 54 24 375
2011 LS-01 26 21 23 21 0 9 0 52 23 14
2011 LS-02 13 22 22 11 8 23 1 46 25 162
2011 LS-03 23 30 14 7 12 13 1 62 22 131
2011 LS-04 24 30 15 10 13 5 3 59 24 43
2011 LS-05 8 39 28 21 4 0 0 47 25 19

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 22 26 20 18 11 4 0 49 30 203
2019 LS-02 20 22 24 18 11 5 0 44 31 95
2019 LS-03 15 34 19 15 15 1 0 49 31 70
2019 LS-04 49 8 12 27 0 4 0 59 29 18
2018 LS 23 36 17 10 12 1 0 60 23 176
2018 LS-02 26 31 20 8 12 3 0 59 21 85
2018 LS-03 19 43 14 16 8 0 0 61 25 65
2018 LS-04 35 21 7 0 37 0 0 56 37 11
2017 LS 21 31 21 18 5 4 0 55 23 182
2017 LS-02 16 29 22 24 6 3 0 47 30 97
2017 LS-03 17 39 23 12 3 5 0 60 16 57
2017 LS-04 41 16 18 18 0 8 0 62 19 11
2014 LS 22 25 22 12 15 5 0 49 28 205
2014 LS-02 18 24 22 18 12 6 0 45 32 106
2014 LS-03 25 23 29 6 10 7 0 53 17 62
2014 LS-04 32 41 14 4 4 4 0 76 9 18
2011 LS 11 28 21 16 20 4 0 41 37 377
2011 LS-01 11 13 22 33 7 14 0 28 47 15
2011 LS-02 10 24 23 18 20 4 0 36 40 162
2011 LS-03 12 33 20 11 22 1 1 45 34 132
2011 LS-04 13 32 16 12 21 6 0 48 35 43
2011 LS-05 4 33 19 32 13 0 0 37 45 19
2008 LS 19 37 10 16 13 4 0 59 30 350
2008 LS-02 17 39 12 16 10 5 1 60 28 140
2008 LS-03 17 41 6 14 18 4 0 60 33 122
2008 LS-04 32 31 13 14 9 0 0 63 24 40
2008 LS-05 13 29 12 32 9 5 0 44 43 23

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 14 25 21 16 13 11 0 44 32 202
2019 LS-02 13 22 21 16 11 17 0 42 33 95
2019 LS-03 9 29 24 15 18 6 0 40 35 70
2019 LS-04 35 20 12 14 14 4 0 58 30 17
2018 LS 20 25 25 12 12 6 0 48 26 177
2018 LS-02 20 22 28 9 11 10 0 47 22 84
2018 LS-03 19 26 23 18 11 2 0 47 30 66
2018 LS-04 6 36 14 17 26 0 0 42 44 11
2017 LS 16 24 21 21 7 12 0 45 32 182
2017 LS-02 15 15 22 27 6 15 0 35 39 97
2017 LS-03 10 30 23 14 11 11 0 45 29 57
2017 LS-04 26 23 17 26 0 8 0 53 28 11
2014 LS 15 23 19 17 15 10 0 43 36 205
2014 LS-02 10 22 18 24 14 12 0 36 43 106
2014 LS-03 20 21 31 13 7 8 0 44 22 62
2014 LS-04 16 62 4 9 4 4 0 82 14 18
2011 LS 6 25 23 20 18 8 1 34 41 378
2011 LS-01 5 19 29 25 14 8 0 26 43 15
2011 LS-02 7 20 18 22 20 12 0 31 48 163
2011 LS-03 5 31 23 17 17 6 1 39 36 132
2011 LS-04 7 27 29 13 16 8 0 37 31 43
2011 LS-05 0 14 33 36 17 0 0 14 53 19
2008 LS 9 33 14 22 13 9 0 47 39 347
2008 LS-02 7 35 15 22 11 10 0 47 37 140
2008 LS-03 7 34 11 22 15 9 1 46 42 121
2008 LS-04 13 40 9 24 10 5 0 55 35 39
2008 LS-05 9 31 8 35 13 4 0 42 50 22

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 12 27 17 26 15 4 0 40 42 202
2019 LS-02 8 26 19 26 15 6 0 36 44 94
2019 LS-03 12 25 18 23 22 0 0 38 45 70
2019 LS-04 25 29 7 30 5 4 0 56 37 18
2018 LS 15 29 19 18 16 2 0 45 35 178
2018 LS-02 16 24 19 20 17 4 0 41 39 85
2018 LS-03 15 32 19 18 14 1 0 48 33 66
2018 LS-04 13 29 14 17 26 0 0 42 44 11
2017 LS 11 35 20 20 8 5 0 49 30 182
2017 LS-02 12 21 27 25 9 7 0 35 36 97
2017 LS-03 8 46 17 16 8 5 0 57 25 57
2017 LS-04 0 83 8 9 0 0 0 83 9 11
2014 LS 13 29 18 18 19 3 0 43 38 204
2014 LS-02 12 29 16 24 16 4 0 42 42 105
2014 LS-03 12 36 25 10 13 4 0 50 24 62
2014 LS-04 15 28 25 27 4 0 0 43 31 18
2011 LS 6 34 15 23 20 2 0 41 44 377
2011 LS-01 5 21 21 26 21 6 0 28 50 15
2011 LS-02 5 32 16 23 22 1 0 38 46 163
2011 LS-03 5 38 12 25 16 2 1 45 43 131
2011 LS-04 8 36 11 24 21 0 0 44 45 43
2011 LS-05 0 34 29 12 25 0 0 34 37 19
2008 LS 13 39 11 23 12 2 0 53 36 348
2008 LS-02 13 37 10 24 14 3 0 51 39 140
2008 LS-03 10 43 14 20 11 2 0 54 32 120
2008 LS-04 16 32 9 28 14 0 0 48 42 40
2008 LS-05 21 41 8 22 9 0 0 61 31 23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 59 23 11 3 1 3 0 84 5 203
2019 LS-02 56 23 16 1 1 4 0 82 2 95
2019 LS-03 59 28 5 5 1 3 0 88 6 71
2019 LS-04 67 15 14 4 0 0 0 83 4 18
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 27 47 11 9 4 1 0 75 14 204
2019 LS-02 21 52 13 10 4 1 0 74 14 95
2019 LS-03 28 41 14 9 6 3 0 70 15 71
2019 LS-04 39 47 0 14 0 0 0 86 14 18
2018 LS 29 44 16 6 4 2 0 74 10 178
2018 LS-02 29 40 19 11 0 2 0 70 11 85
2018 LS-03 31 44 15 0 9 1 0 76 9 66
2018 LS-04 23 53 24 0 0 0 0 76 0 11
2017 LS 28 46 12 10 4 0 0 74 14 181
2017 LS-02 24 48 10 13 5 1 0 72 18 96
2017 LS-03 29 46 13 11 2 0 0 75 12 57
2017 LS-04 35 47 18 0 0 0 0 82 0 11
2014 LS 23 38 14 16 7 2 0 62 24 205
2014 LS-02 23 35 16 15 7 3 0 60 23 106
2014 LS-03 21 47 15 6 7 4 0 71 14 62
2014 LS-04 35 52 9 0 4 0 0 87 4 18
2011 LS 21 39 15 12 12 0 0 60 25 378
2011 LS-01 18 40 15 21 7 0 0 58 27 15
2011 LS-02 17 43 16 13 11 1 0 60 24 163
2011 LS-03 26 36 18 9 10 0 0 62 19 132
2011 LS-04 18 40 7 15 18 2 0 59 34 43
2011 LS-05 12 39 7 17 25 0 0 51 42 19

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 10 30 26 19 13 2 0 41 33 204
2019 LS-02 10 30 28 22 8 1 0 41 30 95
2019 LS-03 4 29 26 19 18 4 0 34 39 71
2019 LS-04 12 39 21 19 5 4 0 53 25 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 31 36 12 13 6 2 0 69 19 202
2019 LS-02 26 37 15 13 5 4 0 66 19 94
2019 LS-03 24 42 12 14 7 0 0 66 22 70
2019 LS-04 54 41 0 5 0 0 0 95 5 18
2018 LS 37 35 12 10 4 1 2 74 15 178
2018 LS-02 30 33 14 14 5 2 1 66 19 85
2018 LS-03 41 37 7 9 3 0 3 80 12 66
2018 LS-04 43 41 16 0 0 0 0 84 0 11
2017 LS 43 32 9 5 3 7 1 82 9 182
2017 LS-02 37 29 11 8 4 10 0 73 14 97
2017 LS-03 47 36 7 3 2 4 2 88 5 57
2017 LS-04 59 23 18 0 0 0 0 82 0 11
2014 LS 41 30 9 6 4 10 0 79 11 205
2014 LS-02 33 43 7 5 6 7 0 81 11 106
2014 LS-03 53 25 13 4 3 2 0 79 7 62
2014 LS-04 68 9 10 9 4 0 0 77 13 18
2011 LS 34 35 10 9 5 5 1 74 16 378
2011 LS-01 19 38 8 14 7 13 0 66 24 15
2011 LS-02 31 32 10 15 7 5 1 66 23 163
2011 LS-03 34 41 10 6 3 5 1 80 10 132
2011 LS-04 46 28 11 2 3 4 7 82 6 43
2011 LS-05 42 33 12 7 5 0 0 76 12 19
2008 LS 34 33 6 12 9 5 1 70 23 350
2008 LS-02 34 31 7 11 10 7 1 70 23 140
2008 LS-03 26 40 5 11 11 4 2 70 24 122
2008 LS-04 49 26 2 19 3 0 0 75 23 40
2008 LS-05 42 28 13 13 0 4 0 73 14 23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 27 43 14 9 4 2 0 72 14 202
2019 LS-02 27 46 16 5 4 2 0 74 9 94
2019 LS-03 18 45 17 13 5 2 0 65 18 70
2019 LS-04 36 50 0 9 0 4 0 90 10 18
2018 LS 32 39 16 5 6 2 0 73 11 176
2018 LS-02 27 39 18 7 4 4 0 69 12 85
2018 LS-03 41 36 13 4 3 2 0 79 8 64
2018 LS-04 33 41 10 0 16 0 0 74 16 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 12 26 22 11 13 16 0 45 29 204
2019 LS-02 12 23 23 12 14 15 1 41 31 95
2019 LS-03 6 24 27 14 13 15 0 36 32 71
2019 LS-04 22 50 11 5 9 4 0 74 14 18
2018 LS 16 31 16 15 9 10 4 54 27 177
2018 LS-02 16 22 16 13 10 15 7 49 30 84
2018 LS-03 16 43 13 16 5 7 0 63 23 66
2018 LS-04 13 30 0 37 7 7 6 50 50 11
2017 LS 18 23 22 13 7 14 2 49 24 181
2017 LS-02 15 22 20 13 8 18 3 48 27 97
2017 LS-03 21 23 23 16 8 10 0 49 26 56
2017 LS-04 8 40 44 0 8 0 0 48 8 11
2014 LS 21 24 14 14 8 17 4 56 27 205
2014 LS-02 15 24 17 20 9 13 2 46 34 106
2014 LS-03 29 23 13 11 8 14 1 61 23 62
2014 LS-04 20 40 18 0 13 9 0 65 14 18
2011 LS 12 19 21 14 14 18 1 39 35 377
2011 LS-01 13 30 15 14 0 27 0 60 19 15
2011 LS-02 11 15 24 16 16 18 0 32 39 162
2011 LS-03 14 20 17 14 13 20 2 44 35 132
2011 LS-04 7 34 17 14 12 14 3 49 31 43
2011 LS-05 24 8 37 4 16 12 0 35 23 19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 14 34 20 17 12 4 0 50 30 203
2019 LS-02 13 28 22 21 13 5 0 42 35 95
2019 LS-03 12 34 23 15 14 2 0 47 30 71
2019 LS-04 21 45 12 9 5 8 0 73 15 18
2018 LS 16 33 17 19 13 3 0 50 32 176
2018 LS-02 16 34 18 19 9 4 0 53 29 84
2018 LS-03 11 35 18 21 13 3 0 47 35 65
2018 LS-04 29 21 7 17 26 0 0 50 44 11
2017 LS 19 34 17 15 10 5 0 56 27 182
2017 LS-02 18 29 16 18 15 4 0 49 35 97
2017 LS-03 18 42 16 16 3 5 0 63 20 57
2017 LS-04 9 48 30 14 0 0 0 56 14 11
2014 LS 22 24 14 25 10 2 1 48 37 205
2014 LS-02 18 24 17 21 15 4 1 44 38 106
2014 LS-03 25 22 14 26 10 1 3 48 37 62
2014 LS-04 39 38 5 9 9 0 0 77 18 18
2011 LS 20 34 15 17 11 2 0 55 29 373
2011 LS-01 15 37 15 9 17 7 0 56 28 13
2011 LS-02 18 33 18 13 12 5 0 54 27 162
2011 LS-03 21 30 15 24 9 0 1 51 34 130
2011 LS-04 20 45 7 18 10 0 0 64 29 43
2011 LS-05 18 50 12 5 15 0 0 68 19 19
2008 LS 21 40 13 10 11 3 1 64 22 350
2008 LS-02 16 41 17 9 12 5 0 60 22 140
2008 LS-03 24 44 11 10 9 2 0 69 20 122
2008 LS-04 24 40 17 7 12 0 0 64 19 40
2008 LS-05 37 39 7 8 8 0 0 76 17 23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 8 26 15 21 23 4 3 37 47 204
2019 LS-02 7 22 12 27 24 5 3 31 55 95
2019 LS-03 8 25 20 20 24 4 0 34 45 71
2019 LS-04 4 48 19 9 4 4 13 62 15 18
2018 LS 12 23 17 22 22 2 2 37 46 178
2018 LS-02 12 25 9 25 24 3 1 38 52 85
2018 LS-03 13 25 22 23 18 0 0 37 41 66
2018 LS-04 7 13 10 14 26 13 16 28 57 11
2017 LS 13 22 17 18 24 4 3 37 45 182
2017 LS-02 11 16 15 16 34 6 2 30 53 97
2017 LS-03 13 31 20 24 11 2 0 45 35 57
2017 LS-04 0 43 13 14 17 0 13 49 36 11
2014 LS 10 24 14 18 28 4 3 37 49 205
2014 LS-02 9 17 16 22 28 4 4 28 55 106
2014 LS-03 11 28 16 16 19 6 4 43 39 62
2014 LS-04 11 45 16 4 18 4 0 59 24 18
2011 LS 8 24 15 25 23 2 3 34 50 376
2011 LS-01 5 23 21 0 37 0 14 33 43 14
2011 LS-02 7 24 12 26 24 4 2 33 54 163
2011 LS-03 7 22 20 28 18 2 4 30 49 131
2011 LS-04 5 36 8 22 29 0 0 41 51 43
2011 LS-05 33 8 26 12 21 0 0 41 32 19
2008 LS 12 26 15 17 25 3 2 40 44 348
2008 LS-02 12 23 14 21 24 5 1 37 48 139
2008 LS-03 12 25 18 17 25 1 2 39 43 122
2008 LS-04 16 36 9 14 25 0 0 52 39 39
2008 LS-05 13 41 8 8 21 5 4 59 32 23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 51 23 12 6 4 0 5 77 10 204
2019 LS-02 45 21 17 4 7 0 6 70 12 95
2019 LS-03 53 27 8 7 3 0 2 82 10 71
2019 LS-04 74 4 9 5 0 0 8 85 5 18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 45 17 10 8 6 0 15 73 16 204
2019 LS-02 40 21 11 11 3 1 12 71 16 95
2019 LS-03 45 9 14 6 8 0 18 66 17 71
2019 LS-04 45 26 0 0 14 0 15 84 16 18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 41 25 19 5 5 1 3 70 10 204
2019 LS-02 41 28 16 6 4 3 2 73 11 95
2019 LS-03 37 21 30 4 5 0 2 60 9 71
2019 LS-04 58 25 0 0 9 0 8 91 9 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 37 19 18 5 8 5 9 64 15 203
2019 LS-02 39 20 13 4 10 6 7 68 17 95
2019 LS-03 27 22 29 4 9 4 5 54 14 70
2019 LS-04 59 7 5 4 5 0 21 83 11 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 40 13 15 6 12 4 9 62 21 204
2019 LS-02 32 18 16 2 16 5 10 60 21 95
2019 LS-03 45 10 14 11 10 5 6 62 23 71
2019 LS-04 42 12 14 0 11 0 22 69 14 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 85 6 1 0 0 1 8 99 0 203
2019 LS-02 83 8 2 0 0 2 6 98 0 95
2019 LS-03 86 6 0 0 1 0 6 99 1 70
2019 LS-04 83 0 0 0 0 0 17 100 0 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 78 5 3 2 3 4 5 92 5 201
2019 LS-02 82 7 3 0 1 5 2 96 1 93
2019 LS-03 71 7 4 3 6 2 7 86 10 71
2019 LS-04 78 0 4 0 0 0 18 95 0 17

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 76 8 0 2 2 1 10 95 4 203
2019 LS-02 77 10 0 1 1 0 11 98 2 94
2019 LS-03 73 8 1 5 4 2 7 89 9 71
2019 LS-04 83 0 0 0 0 0 17 100 0 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 17 38 16 17 7 5 0 58 25 204
2019 LS-02 13 34 19 18 8 8 0 51 28 95
2019 LS-03 15 42 15 19 7 2 0 58 27 71
2019 LS-04 30 39 22 9 0 0 0 69 9 18
2018 LS 19 39 17 10 9 6 0 61 21 177
2018 LS-02 21 31 17 9 12 10 0 58 23 84
2018 LS-03 16 45 18 15 3 3 0 63 18 66
2018 LS-04 29 38 7 0 26 0 0 67 26 11
2017 LS 19 43 16 14 4 4 0 65 18 182
2017 LS-02 15 41 17 15 6 6 0 60 22 97
2017 LS-03 20 50 18 8 2 2 0 71 10 57
2017 LS-04 13 54 9 24 0 0 0 67 24 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 27 40 15 12 5 1 0 67 17 204
2019 LS-02 28 37 17 12 5 1 0 65 17 95
2019 LS-03 20 44 16 13 7 1 0 64 20 71
2019 LS-04 30 52 14 4 0 0 0 83 4 18
2018 LS 32 42 11 10 3 3 0 76 13 175
2018 LS-02 30 43 14 10 0 4 0 75 11 85
2018 LS-03 28 45 10 8 5 4 0 76 14 65
2018 LS-04 52 24 8 16 0 0 0 76 16 11
2017 LS 33 40 14 8 1 3 0 75 10 181
2017 LS-02 33 34 16 13 2 2 0 68 15 96
2017 LS-03 30 53 12 1 2 2 0 85 3 57
2017 LS-04 20 72 0 8 0 0 0 92 8 11
2014 LS 35 34 11 10 4 6 0 74 14 205
2014 LS-02 32 42 14 5 2 5 0 78 8 106
2014 LS-03 38 31 15 3 7 6 0 74 11 62
2014 LS-04 56 27 0 9 9 0 0 82 18 18
2011 LS 28 36 19 6 7 4 0 67 14 377
2011 LS-01 47 32 15 0 7 0 0 79 7 15
2011 LS-02 20 38 21 7 7 7 0 63 14 163
2011 LS-03 32 35 19 5 8 1 0 68 13 131
2011 LS-04 27 39 8 7 11 8 0 72 20 43
2011 LS-05 30 39 27 4 0 0 0 69 4 19

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 LS 36 42 14 2 3 3 0 79 6 202
2019 LS-02 39 42 15 1 1 3 0 83 2 93
2019 LS-03 27 45 16 4 6 3 0 74 10 71
2019 LS-04 41 42 8 5 0 4 0 87 5 18
2018 LS 37 35 15 3 2 8 0 78 6 177
2018 LS-02 32 38 13 2 3 13 0 80 6 85
2018 LS-03 36 34 20 2 2 5 0 73 5 66
2018 LS-04 66 26 0 8 0 0 0 92 8 11
2017 LS 34 38 13 7 3 6 0 77 10 182
2017 LS-02 27 39 13 9 4 7 1 71 15 97
2017 LS-03 42 40 12 4 2 0 0 82 5 57
2017 LS-04 35 58 0 8 0 0 0 92 8 11
2014 LS