2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 43 4 11 3 0 0 83 14 2994
2019 IS-01 34 51 5 11 0 0 0 84 11 20
2019 IS-02 48 37 3 9 2 0 0 85 12 244
2019 IS-03 43 40 4 9 4 0 0 83 13 640
2019 IS-04 40 43 4 12 2 0 0 83 14 903
2019 IS-05 36 45 4 12 2 0 0 82 14 715
2019 IS-06 36 45 3 12 3 0 0 81 15 383
2017 IS 31 48 4 13 5 0 0 78 18 2622
2017 IS-02 32 48 3 11 5 0 0 81 17 215
2017 IS-03 34 45 4 11 5 0 0 79 17 579
2017 IS-04 31 48 4 12 4 0 0 80 16 842
2017 IS-05 28 50 4 14 4 0 0 78 18 596
2017 IS-06 29 44 6 15 6 0 0 73 21 331
2014 IS 33 48 4 11 3 0 0 82 14 2698
2014 IS-01 44 48 0 8 0 0 0 92 8 10
2014 IS-02 39 41 3 13 3 0 0 81 16 237
2014 IS-03 37 45 3 11 4 0 0 82 15 584
2014 IS-04 33 50 4 9 4 0 0 82 13 835
2014 IS-05 31 53 5 9 2 0 0 84 12 621
2014 IS-06 28 49 7 14 3 0 0 77 16 360
2011 IS 39 44 4 10 3 0 0 83 13 3185
2011 IS-01 51 40 2 6 0 0 0 91 6 45
2011 IS-02 40 44 5 9 2 0 0 84 10 320
2011 IS-03 35 46 4 11 4 0 0 81 15 758
2011 IS-04 41 42 4 9 3 0 0 84 12 1006
2011 IS-05 39 46 3 10 2 0 0 85 12 646
2011 IS-06 41 43 3 10 4 0 0 84 13 383
2008 IS 39 47 3 9 2 0 0 85 11 2687
2008 IS-01 35 43 7 7 7 0 0 78 15 30
2008 IS-02 41 45 4 7 3 0 0 85 11 290
2008 IS-03 39 46 3 10 2 0 0 85 12 669
2008 IS-04 42 45 2 9 3 0 0 87 11 811
2008 IS-05 38 48 3 8 2 0 0 86 10 551
2008 IS-06 34 48 5 9 3 0 0 83 12 285

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 66 20 4 7 3 0 0 86 10 2992
2019 IS-01 81 19 0 0 0 0 0 100 0 20
2019 IS-02 71 17 2 6 2 0 0 89 8 243
2019 IS-03 66 18 4 9 2 0 1 84 11 641
2019 IS-04 64 24 5 5 2 0 0 88 7 903
2019 IS-05 67 18 3 8 4 0 0 85 13 712
2019 IS-06 64 23 4 7 3 0 0 87 10 384
2017 IS 62 22 5 7 3 0 0 84 11 2621
2017 IS-02 71 20 4 4 2 0 0 90 6 214
2017 IS-03 61 22 6 7 4 0 1 83 11 579
2017 IS-04 61 22 6 8 3 0 0 83 11 843
2017 IS-05 61 22 6 8 3 0 0 83 11 597
2017 IS-06 60 27 3 7 3 0 0 87 10 330
2014 IS 60 22 5 9 4 0 0 83 12 2697
2014 IS-01 90 0 0 10 0 0 0 90 10 10
2014 IS-02 60 25 5 6 4 0 0 85 10 237
2014 IS-03 59 24 4 8 4 0 1 83 12 584
2014 IS-04 60 19 6 11 4 0 0 79 15 833
2014 IS-05 61 24 4 8 3 0 0 84 11 622
2014 IS-06 63 22 4 8 3 0 0 85 11 360
2011 IS 61 21 5 9 4 0 0 83 13 3183
2011 IS-01 76 13 4 5 2 0 0 89 7 46
2011 IS-02 60 24 3 7 4 0 1 86 11 320
2011 IS-03 59 22 6 9 4 0 0 81 12 758
2011 IS-04 61 21 4 10 3 0 1 83 13 1004
2011 IS-05 63 19 5 9 4 0 0 83 12 645
2011 IS-06 62 21 3 8 5 0 0 83 14 383
2008 IS 60 21 5 10 4 0 0 82 13 2685
2008 IS-01 50 30 6 9 4 0 0 80 13 30
2008 IS-02 63 21 6 9 1 0 0 84 10 290
2008 IS-03 61 22 4 9 5 0 0 83 13 669
2008 IS-04 61 21 3 11 4 0 0 82 15 811
2008 IS-05 63 19 6 10 3 0 0 82 13 551
2008 IS-06 54 27 6 8 4 0 0 81 12 283

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 34 6 10 4 0 0 79 15 2988
2019 IS-01 45 50 0 0 5 0 0 95 5 20
2019 IS-02 53 25 9 10 3 0 0 79 13 242
2019 IS-03 47 33 5 9 5 0 0 81 14 640
2019 IS-04 46 35 5 10 3 0 0 82 13 900
2019 IS-05 43 34 6 12 5 0 0 77 17 714
2019 IS-06 41 35 6 12 6 0 0 76 18 383
2017 IS 38 38 7 12 5 0 0 76 17 2621
2017 IS-02 42 36 9 9 5 0 0 77 14 215
2017 IS-03 39 38 7 11 5 0 0 77 16 579
2017 IS-04 38 39 6 11 5 0 0 77 16 842
2017 IS-05 34 40 7 14 5 0 0 74 19 597
2017 IS-06 40 34 6 14 6 0 0 74 20 330
2014 IS 43 35 7 10 5 0 0 79 15 2696
2014 IS-01 90 0 0 10 0 0 0 90 10 10
2014 IS-02 47 37 6 6 3 0 0 85 9 236
2014 IS-03 44 33 7 11 5 0 0 77 16 584
2014 IS-04 40 36 7 10 6 0 0 77 16 833
2014 IS-05 43 38 5 9 4 0 0 81 13 622
2014 IS-06 44 33 7 11 6 0 0 77 16 360
2011 IS 44 36 7 8 4 0 0 80 13 3181
2011 IS-01 49 36 7 7 2 0 0 85 9 45
2011 IS-02 44 34 11 9 3 0 0 77 12 322
2011 IS-03 43 35 7 9 6 0 0 78 15 758
2011 IS-04 42 39 7 9 3 0 0 81 12 1004
2011 IS-05 50 34 6 7 3 0 0 84 10 646
2011 IS-06 41 37 7 9 6 0 0 78 15 380

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 39 13 10 4 0 1 73 14 2977
2019 IS-01 43 37 4 13 4 0 0 80 17 20
2019 IS-02 39 31 12 11 6 0 1 71 17 243
2019 IS-03 35 37 13 10 4 0 1 73 14 638
2019 IS-04 32 42 11 10 4 0 1 74 14 901
2019 IS-05 30 38 16 11 3 1 1 69 15 708
2019 IS-06 36 41 10 10 3 0 1 77 13 379
2018 IS 28 43 12 12 4 0 1 72 16 2651
2018 IS-01 46 35 8 4 7 0 0 81 11 24
2018 IS-02 29 46 9 8 5 0 2 77 14 222
2018 IS-03 29 42 11 12 4 1 2 73 16 560
2018 IS-04 28 41 13 13 3 0 1 70 17 809
2018 IS-05 25 44 13 13 4 0 1 70 17 609
2018 IS-06 32 46 11 8 2 0 1 79 10 356
2017 IS 31 40 11 12 5 0 1 72 17 2619
2017 IS-02 33 42 10 8 5 1 1 76 14 214
2017 IS-03 30 40 11 13 6 0 1 70 19 578
2017 IS-04 31 38 12 13 5 0 1 71 18 843
2017 IS-05 29 40 12 12 6 0 0 70 18 595
2017 IS-06 33 47 7 10 4 0 0 79 14 331
2014 IS 30 40 12 12 5 0 1 71 17 2696
2014 IS-01 68 24 0 0 0 0 7 100 0 10
2014 IS-02 33 35 14 11 5 0 1 69 16 237
2014 IS-03 26 45 12 11 5 1 1 72 16 583
2014 IS-04 28 41 12 12 6 1 1 70 19 835
2014 IS-05 34 37 13 11 5 0 0 71 16 621
2014 IS-06 33 41 10 12 3 0 0 75 15 359
2011 IS 32 40 12 9 5 0 1 73 14 3184
2011 IS-01 34 33 15 9 2 0 6 72 12 46
2011 IS-02 28 41 14 9 6 1 2 70 16 322
2011 IS-03 28 41 13 9 7 1 1 70 16 757
2011 IS-04 33 40 12 9 4 0 1 74 14 1004
2011 IS-05 35 40 11 8 4 0 1 76 13 646
2011 IS-06 32 43 11 8 5 0 2 76 13 383
2008 IS 30 41 13 10 4 1 1 72 14 2684
2008 IS-01 32 47 14 4 3 0 0 79 6 30
2008 IS-02 31 37 15 11 5 0 1 69 16 288
2008 IS-03 30 39 15 10 5 1 1 70 15 669
2008 IS-04 30 43 12 10 3 0 2 75 13 810
2008 IS-05 29 42 13 9 5 1 1 72 14 551
2008 IS-06 32 41 13 8 3 1 2 75 11 285

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 33 9 5 2 0 0 84 8 2974
2019 IS-01 44 28 18 5 5 0 0 71 11 20
2019 IS-02 52 30 8 7 2 0 1 83 9 242
2019 IS-03 49 35 10 4 2 0 0 84 6 637
2019 IS-04 51 32 8 6 2 0 0 83 9 899
2019 IS-05 47 35 11 5 2 0 0 82 7 709
2019 IS-06 56 29 7 6 2 1 0 85 8 379
2017 IS 48 37 7 6 1 0 0 86 7 2613
2017 IS-02 48 32 12 6 1 0 1 81 7 213
2017 IS-03 46 39 8 5 2 0 0 85 7 578
2017 IS-04 49 38 6 5 1 0 1 87 6 838
2017 IS-05 46 38 7 8 1 0 0 84 9 596
2017 IS-06 53 35 6 4 2 0 0 87 7 330
2014 IS 46 38 8 5 2 0 0 85 7 2694
2014 IS-01 58 26 8 7 0 0 0 85 7 10
2014 IS-02 46 38 7 6 1 1 1 85 7 237
2014 IS-03 47 36 9 5 2 0 1 84 7 584
2014 IS-04 44 40 8 6 2 0 0 84 8 833
2014 IS-05 46 41 6 5 1 0 0 88 6 621
2014 IS-06 53 33 6 5 2 1 0 87 7 358

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 29 7 8 4 0 0 81 12 2987
2019 IS-01 30 32 18 10 5 5 0 65 16 20
2019 IS-02 61 21 7 8 3 0 1 82 11 242
2019 IS-03 57 27 7 5 3 0 0 84 9 639
2019 IS-04 51 32 7 8 3 0 0 83 11 901
2019 IS-05 47 31 9 9 4 0 0 78 13 712
2019 IS-06 45 29 8 11 6 1 0 75 17 384
2018 IS 45 35 8 8 4 0 0 80 12 2641
2018 IS-01 52 19 13 12 0 4 0 74 13 24
2018 IS-02 52 31 9 5 3 0 0 83 8 221
2018 IS-03 51 34 6 6 3 0 0 85 9 560
2018 IS-04 48 33 8 8 2 0 0 81 11 804
2018 IS-05 41 38 8 8 5 0 0 79 13 607
2018 IS-06 37 38 7 11 6 0 0 76 17 354
2017 IS 42 34 9 10 5 0 0 77 15 2619
2017 IS-02 51 30 9 5 3 1 1 82 9 215
2017 IS-03 46 35 8 7 3 1 0 81 11 577
2017 IS-04 43 36 8 8 4 0 0 79 13 842
2017 IS-05 38 35 9 11 5 0 0 74 17 597
2017 IS-06 35 30 9 17 9 0 0 66 25 329
2014 IS 39 34 10 10 6 0 1 74 16 2694
2014 IS-01 59 26 15 0 0 0 0 85 0 10
2014 IS-02 45 29 12 9 4 0 0 75 13 237
2014 IS-03 42 35 10 6 5 1 1 78 12 581
2014 IS-04 39 35 9 9 6 0 1 76 15 833
2014 IS-05 39 33 10 11 6 0 0 73 18 622
2014 IS-06 28 34 13 18 8 0 0 62 25 360
2011 IS 42 36 8 9 4 0 1 79 13 3188
2011 IS-01 66 21 2 7 0 0 4 91 7 46
2011 IS-02 47 31 9 7 4 1 1 79 11 321
2011 IS-03 42 37 7 7 4 0 2 81 12 757
2011 IS-04 42 35 8 9 4 0 1 78 13 1007
2011 IS-05 41 38 7 9 3 0 0 80 13 647
2011 IS-06 34 36 10 12 6 0 1 71 18 383

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 39 10 8 4 0 0 79 11 2994
2019 IS-01 25 60 5 4 5 0 0 85 10 20
2019 IS-02 42 33 12 8 5 0 0 75 13 243
2019 IS-03 38 40 10 7 4 0 0 78 12 638
2019 IS-04 40 40 10 6 3 0 0 80 10 904
2019 IS-05 38 39 10 9 3 0 0 77 13 716
2019 IS-06 45 36 9 7 3 0 0 82 10 384
2018 IS 35 43 10 8 4 0 0 78 12 2646
2018 IS-01 46 38 9 3 4 0 0 84 7 24
2018 IS-02 34 36 13 11 6 0 0 70 17 222
2018 IS-03 34 44 10 8 4 0 0 78 12 560
2018 IS-04 33 45 11 8 3 0 0 78 11 806
2018 IS-05 35 42 11 8 4 0 0 77 12 608
2018 IS-06 43 42 7 6 3 0 0 84 9 355
2017 IS 34 46 8 8 3 0 0 80 12 2617
2017 IS-02 29 45 11 8 7 0 0 74 15 215
2017 IS-03 31 47 10 8 3 0 0 78 12 578
2017 IS-04 34 47 8 8 3 0 0 81 12 840
2017 IS-05 33 47 8 8 3 1 0 81 11 595
2017 IS-06 41 42 5 9 3 0 0 84 12 330
2014 IS 28 45 11 10 5 0 0 74 16 2699
2014 IS-01 41 50 0 9 0 0 0 91 9 10
2014 IS-02 28 44 12 8 7 0 0 72 15 237
2014 IS-03 26 47 11 9 7 0 0 73 16 584
2014 IS-04 27 43 12 12 5 0 0 70 18 835
2014 IS-05 32 44 10 10 4 0 0 76 14 622
2014 IS-06 32 47 9 9 3 0 0 79 13 360
2011 IS 32 42 11 9 5 0 0 74 14 3184
2011 IS-01 28 45 16 6 5 0 0 73 11 46
2011 IS-02 27 42 14 10 6 0 0 69 17 322
2011 IS-03 34 41 11 9 6 0 0 74 15 757
2011 IS-04 31 42 11 11 5 0 0 73 16 1005
2011 IS-05 33 43 12 8 5 0 0 75 13 645
2011 IS-06 35 45 8 8 4 0 0 80 12 382
2008 IS 33 43 11 8 5 0 0 76 13 2678
2008 IS-01 23 63 8 0 6 0 0 86 6 30
2008 IS-02 32 37 14 10 7 0 0 70 17 288
2008 IS-03 34 39 11 10 5 0 0 74 15 667
2008 IS-04 33 44 11 8 3 0 0 77 12 808
2008 IS-05 34 45 9 7 6 0 0 79 12 549
2008 IS-06 34 46 11 6 3 0 0 80 9 286

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 38 11 10 5 0 0 74 15 2987
2019 IS-01 23 40 15 11 11 0 0 62 22 20
2019 IS-02 38 39 8 12 3 0 0 77 15 243
2019 IS-03 38 35 12 8 6 0 1 73 15 641
2019 IS-04 36 40 10 10 4 0 0 75 14 899
2019 IS-05 33 37 12 13 5 0 0 70 18 711
2019 IS-06 38 38 10 9 5 0 1 76 14 384
2018 IS 33 36 14 10 6 0 0 69 17 2644
2018 IS-01 38 37 12 9 4 0 0 75 13 24
2018 IS-02 34 38 13 8 6 1 0 72 14 220
2018 IS-03 34 35 13 11 7 0 0 70 17 560
2018 IS-04 34 35 15 10 6 0 0 69 16 806
2018 IS-05 31 35 14 12 7 0 0 67 18 610
2018 IS-06 31 40 14 9 5 0 0 71 15 353
2017 IS 30 39 13 11 6 0 0 70 18 2618
2017 IS-02 35 36 12 10 7 1 0 71 17 215
2017 IS-03 31 38 16 10 5 0 0 69 15 578
2017 IS-04 28 42 12 11 7 0 0 70 18 841
2017 IS-05 31 37 13 13 5 1 0 69 18 595
2017 IS-06 31 40 12 13 5 0 0 71 18 330
2014 IS 26 39 13 14 8 0 0 65 22 2698
2014 IS-01 66 34 0 0 0 0 0 100 0 10
2014 IS-02 25 36 17 12 9 0 0 62 21 237
2014 IS-03 26 40 14 12 7 0 0 67 19 584
2014 IS-04 25 38 14 15 8 0 0 63 23 835
2014 IS-05 26 40 12 13 7 0 0 67 21 621
2014 IS-06 25 41 12 15 6 0 0 67 21 360
2011 IS 27 41 13 12 7 0 0 68 19 3184
2011 IS-01 35 33 11 15 4 0 2 70 19 46
2011 IS-02 29 41 12 8 8 1 0 71 16 321
2011 IS-03 27 40 11 13 8 0 0 67 21 758
2011 IS-04 26 40 13 15 6 0 0 66 21 1005
2011 IS-05 28 41 12 11 7 0 0 69 18 644
2011 IS-06 26 43 15 11 5 0 0 69 16 383

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 41 11 11 4 0 0 75 15 2972
2019 IS-01 20 43 14 17 5 0 0 63 23 20
2019 IS-02 42 35 10 9 4 0 0 77 13 241
2019 IS-03 35 40 13 8 4 0 0 75 12 636
2019 IS-04 35 41 11 10 3 0 0 76 14 896
2019 IS-05 28 43 11 13 4 0 0 71 18 709
2019 IS-06 32 44 7 11 5 0 1 77 16 383
2018 IS 30 39 13 13 5 0 0 69 18 2649
2018 IS-01 60 25 11 4 0 0 0 85 4 24
2018 IS-02 34 33 13 13 6 0 0 67 20 221
2018 IS-03 33 36 14 12 5 0 0 69 17 562
2018 IS-04 30 39 14 13 5 0 0 68 18 808
2018 IS-05 25 40 13 15 7 0 0 66 22 608
2018 IS-06 29 47 10 12 3 0 0 76 14 355
2017 IS 29 42 11 13 5 0 0 72 17 2618
2017 IS-02 31 38 13 11 6 0 0 70 17 215
2017 IS-03 34 42 10 11 3 0 0 76 14 578
2017 IS-04 28 43 11 13 5 0 0 71 18 842
2017 IS-05 23 44 12 16 4 0 0 68 21 594
2017 IS-06 35 40 10 9 6 0 0 74 15 330

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 38 8 5 2 0 0 84 7 2981
2019 IS-01 49 25 15 11 0 0 0 74 11 20
2019 IS-02 41 39 10 6 2 0 0 81 9 243
2019 IS-03 45 37 9 6 2 0 0 83 8 638
2019 IS-04 48 37 9 4 2 0 0 85 6 897
2019 IS-05 44 42 7 5 2 0 0 85 8 710
2019 IS-06 54 32 7 5 2 0 0 87 7 384
2018 IS 46 41 7 4 2 0 0 87 6 2650
2018 IS-01 65 23 8 0 4 0 0 88 4 24
2018 IS-02 42 42 9 5 1 1 1 85 6 223
2018 IS-03 42 42 9 4 2 1 0 84 6 561
2018 IS-04 43 42 8 5 1 0 0 85 7 811
2018 IS-05 45 43 5 4 2 0 0 88 6 608
2018 IS-06 60 33 3 3 1 0 0 93 5 354
2017 IS 40 42 9 6 3 0 0 82 9 2614
2017 IS-02 40 40 9 5 6 0 0 80 10 215
2017 IS-03 40 42 9 5 4 0 0 82 9 576
2017 IS-04 38 42 11 7 3 0 0 80 9 840
2017 IS-05 37 44 8 7 3 1 0 82 10 595
2017 IS-06 49 40 5 4 2 0 0 90 6 329
2014 IS 39 42 11 6 3 0 0 81 8 2696
2014 IS-01 73 27 0 0 0 0 0 100 0 10
2014 IS-02 36 40 14 6 3 0 0 77 9 236
2014 IS-03 36 43 11 6 4 1 0 80 9 583
2014 IS-04 36 43 12 6 3 0 0 79 9 834
2014 IS-05 42 42 9 4 2 0 0 85 7 622
2014 IS-06 45 40 8 5 2 0 0 84 7 360
2011 IS 39 41 10 6 3 0 0 81 9 3187
2011 IS-01 47 31 11 8 0 2 0 80 8 46
2011 IS-02 41 41 10 4 3 1 0 83 7 321
2011 IS-03 35 43 11 7 4 0 0 78 11 759
2011 IS-04 36 41 12 7 3 1 0 78 11 1005
2011 IS-05 41 41 10 6 2 0 0 82 8 646
2011 IS-06 47 41 6 4 1 0 0 88 5 383
2008 IS 40 40 9 6 4 0 0 81 10 2687
2008 IS-01 33 48 15 4 0 0 0 81 4 30
2008 IS-02 39 38 13 7 4 0 0 76 11 289
2008 IS-03 40 39 10 7 4 0 0 79 11 669
2008 IS-04 40 41 10 6 2 1 0 82 9 811
2008 IS-05 42 41 8 5 4 0 0 83 9 551
2008 IS-06 42 42 7 5 4 0 0 85 8 286

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 36 11 9 6 0 0 75 14 2986
2019 IS-01 15 52 4 17 11 0 0 67 28 20
2019 IS-02 39 33 13 10 6 0 0 72 15 244
2019 IS-03 40 32 13 8 7 0 0 72 15 639
2019 IS-04 40 38 9 8 5 0 0 77 13 899
2019 IS-05 39 36 11 10 5 0 0 74 15 711
2019 IS-06 44 37 8 7 5 0 0 80 12 384
2018 IS 34 38 11 11 5 0 0 73 16 2645
2018 IS-01 48 30 13 8 0 0 0 79 8 24
2018 IS-02 35 35 15 11 5 0 0 70 15 223
2018 IS-03 35 37 10 11 7 0 0 72 18 559
2018 IS-04 33 39 12 10 5 0 0 72 15 809
2018 IS-05 34 39 8 12 6 0 0 74 18 607
2018 IS-06 38 42 8 9 3 0 0 80 13 353
2017 IS 33 40 12 10 6 0 0 73 16 2614
2017 IS-02 31 41 15 5 8 1 0 73 12 215
2017 IS-03 30 41 12 13 4 0 0 71 17 576
2017 IS-04 31 40 11 10 7 0 0 71 17 841
2017 IS-05 35 38 11 9 6 1 0 73 15 594
2017 IS-06 40 37 9 8 6 0 0 77 14 330

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 34 10 4 2 0 0 85 6 2972
2019 IS-01 64 26 11 0 0 0 0 89 0 20
2019 IS-02 47 34 11 6 2 0 0 81 8 241
2019 IS-03 51 32 11 4 2 0 0 83 6 640
2019 IS-04 50 36 8 4 1 0 0 86 5 897
2019 IS-05 49 33 11 4 2 0 0 83 6 705
2019 IS-06 58 31 6 4 2 0 0 89 5 382
2018 IS 47 36 10 5 2 0 0 83 7 2629
2018 IS-01 77 7 16 0 0 0 0 84 0 24
2018 IS-02 41 34 20 3 1 0 0 75 5 222
2018 IS-03 47 36 10 6 1 0 0 83 7 556
2018 IS-04 44 40 9 4 2 0 0 84 7 803
2018 IS-05 45 36 10 6 3 0 0 82 8 602
2018 IS-06 59 29 7 3 2 0 0 88 5 353
2017 IS 47 38 9 4 2 0 0 85 6 2613
2017 IS-02 43 39 9 5 3 0 0 83 8 214
2017 IS-03 45 39 10 5 1 0 0 84 6 578
2017 IS-04 47 38 10 3 2 0 0 85 5 839
2017 IS-05 46 40 9 4 1 0 0 86 5 595
2017 IS-06 55 33 6 4 1 0 0 89 5 328
2014 IS 53 32 10 4 2 0 0 85 5 2695
2014 IS-01 83 7 9 0 0 0 0 91 0 10
2014 IS-02 49 35 12 2 2 0 0 84 4 237
2014 IS-03 52 33 9 4 2 0 0 85 6 584
2014 IS-04 52 33 10 4 2 0 0 85 6 832
2014 IS-05 54 31 10 3 2 0 0 85 5 621
2014 IS-06 59 28 9 4 1 0 0 87 4 360
2011 IS 50 35 9 4 2 0 0 85 6 3185
2011 IS-01 45 44 2 7 2 0 0 89 9 46
2011 IS-02 45 38 8 6 3 0 0 83 9 322
2011 IS-03 50 36 8 4 2 0 0 86 6 757
2011 IS-04 49 35 10 5 1 0 0 84 6 1005
2011 IS-05 53 33 9 3 1 0 0 86 5 645
2011 IS-06 54 33 10 1 1 0 0 88 2 383

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 39 10 11 4 0 0 74 15 2977
2019 IS-01 28 34 15 13 10 0 0 62 22 20
2019 IS-02 38 35 13 9 5 1 0 73 13 243
2019 IS-03 33 38 13 11 5 0 0 71 16 639
2019 IS-04 34 41 10 10 4 0 0 76 15 895
2019 IS-05 34 38 10 12 4 0 0 73 17 708
2019 IS-06 43 39 5 10 2 0 0 83 12 383
2018 IS 31 39 12 12 5 0 0 71 17 2640
2018 IS-01 36 23 16 17 8 0 0 59 25 24
2018 IS-02 29 38 15 12 6 0 0 67 19 221
2018 IS-03 29 37 14 15 5 0 0 66 20 561
2018 IS-04 29 40 13 12 5 0 0 70 17 809
2018 IS-05 31 42 9 12 6 0 0 73 19 605
2018 IS-06 43 40 8 6 3 0 0 83 9 350
2017 IS 33 41 11 10 5 0 0 73 16 2615
2017 IS-02 34 35 12 12 7 0 1 70 18 215
2017 IS-03 30 43 11 10 5 0 0 74 15 579
2017 IS-04 32 39 13 11 5 0 0 71 16 839
2017 IS-05 32 42 11 11 4 1 0 74 15 594
2017 IS-06 43 40 7 6 3 0 0 83 10 329
2014 IS 24 44 11 14 7 0 0 68 21 2699
2014 IS-01 58 15 17 10 0 0 0 73 10 10
2014 IS-02 22 43 16 10 8 0 0 66 18 237
2014 IS-03 23 45 12 12 8 1 0 68 20 584
2014 IS-04 22 43 11 16 7 1 0 66 23 835
2014 IS-05 25 46 9 15 6 0 0 70 21 622
2014 IS-06 32 45 6 12 5 0 0 77 17 360
2011 IS 30 41 11 12 6 0 0 72 17 3183
2011 IS-01 28 46 11 15 0 0 0 74 15 46
2011 IS-02 30 39 15 9 5 1 1 70 15 320
2011 IS-03 27 41 12 12 8 0 1 68 20 756
2011 IS-04 27 42 12 13 5 0 0 69 19 1005
2011 IS-05 35 41 8 12 4 0 0 75 16 646
2011 IS-06 37 42 7 10 3 0 0 80 13 383

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 34 12 8 4 0 0 76 12 2986
2019 IS-01 36 37 5 12 10 0 0 73 22 20
2019 IS-02 42 33 12 9 4 0 0 75 13 243
2019 IS-03 42 32 14 6 6 0 0 74 12 641
2019 IS-04 40 37 12 8 3 0 0 77 11 899
2019 IS-05 39 34 13 9 5 0 0 73 14 712
2019 IS-06 51 33 6 7 3 0 0 84 10 382
2018 IS 37 35 13 9 6 0 0 72 15 2639
2018 IS-01 31 42 9 9 8 0 0 73 18 23
2018 IS-02 34 35 14 10 7 0 0 69 17 222
2018 IS-03 34 34 14 11 7 0 0 68 17 556
2018 IS-04 36 36 13 9 5 1 0 72 14 808
2018 IS-05 37 36 11 10 6 0 0 73 16 607
2018 IS-06 48 33 10 7 3 0 0 81 9 354
2017 IS 38 36 12 9 5 0 0 74 14 2616
2017 IS-02 39 32 12 10 5 0 0 72 16 215
2017 IS-03 36 36 14 7 6 0 1 73 13 579
2017 IS-04 36 36 13 10 5 0 0 72 15 839
2017 IS-05 37 39 10 10 3 0 0 76 14 595
2017 IS-06 45 37 7 7 4 0 0 82 11 329
2014 IS 32 37 13 11 6 0 0 69 17 2697
2014 IS-01 63 11 7 19 0 0 0 74 19 10
2014 IS-02 33 38 12 10 6 0 0 72 16 236
2014 IS-03 32 38 15 9 6 0 1 70 15 584
2014 IS-04 29 38 14 12 6 0 0 68 18 835
2014 IS-05 32 37 12 12 6 0 0 70 18 621
2014 IS-06 38 36 10 10 7 0 0 74 16 360

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 39 11 8 3 0 0 78 11 2968
2019 IS-01 45 26 14 10 5 0 0 71 15 20
2019 IS-02 43 33 13 7 3 1 0 77 10 242
2019 IS-03 40 38 12 7 3 0 0 78 10 636
2019 IS-04 39 40 10 8 3 0 0 79 11 896
2019 IS-05 34 41 11 11 3 0 0 75 14 707
2019 IS-06 39 40 11 8 2 0 0 79 10 379
2018 IS 34 37 13 11 5 0 0 71 16 2642
2018 IS-01 47 38 4 11 0 0 0 85 11 24
2018 IS-02 37 38 15 7 4 0 0 75 10 222
2018 IS-03 35 36 10 13 6 0 0 71 19 560
2018 IS-04 32 38 13 11 5 0 0 70 17 808
2018 IS-05 32 36 14 11 6 1 0 69 17 606
2018 IS-06 40 37 9 10 3 0 0 77 14 353
2017 IS 34 40 11 10 4 0 0 74 14 2616
2017 IS-02 46 32 10 8 3 0 0 79 11 215
2017 IS-03 34 42 12 7 4 0 0 77 12 579
2017 IS-04 30 40 13 11 5 0 0 71 16 839
2017 IS-05 32 42 11 11 4 1 0 74 15 596
2017 IS-06 39 40 7 9 5 0 0 79 14 328
2014 IS 33 39 13 10 5 0 0 72 14 2695
2014 IS-01 66 17 9 0 0 8 0 90 0 10
2014 IS-02 36 42 12 6 4 0 0 78 10 237
2014 IS-03 32 41 13 9 4 0 0 73 13 583
2014 IS-04 31 38 14 11 6 0 0 70 17 834
2014 IS-05 33 40 13 9 5 0 0 73 14 622
2014 IS-06 37 37 13 10 4 0 0 74 14 359
2011 IS 38 40 10 8 3 0 0 79 11 3183
2011 IS-01 46 36 7 9 2 0 0 82 11 46
2011 IS-02 43 35 9 8 2 0 2 80 11 321
2011 IS-03 37 41 10 8 5 0 0 78 12 758
2011 IS-04 36 43 11 8 2 1 0 79 10 1004
2011 IS-05 41 39 11 8 2 0 0 80 9 646
2011 IS-06 39 40 10 8 2 0 0 80 11 381

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 37 9 5 2 0 0 83 8 2995
2019 IS-01 35 55 5 0 5 0 0 89 5 20
2019 IS-02 47 36 10 5 2 0 0 83 7 244
2019 IS-03 47 35 10 5 3 0 0 82 8 640
2019 IS-04 46 39 8 5 2 0 0 85 7 902
2019 IS-05 45 37 11 6 2 0 0 81 8 715
2019 IS-06 52 33 9 5 2 0 0 84 7 385
2018 IS 41 39 11 6 3 0 0 80 9 2648
2018 IS-01 62 26 5 3 4 0 0 88 7 24
2018 IS-02 42 37 11 6 3 1 0 80 9 223
2018 IS-03 41 39 10 6 4 0 0 80 9 561
2018 IS-04 39 40 12 7 2 0 0 79 9 807
2018 IS-05 38 39 12 7 3 0 0 77 11 609
2018 IS-06 49 38 7 4 2 0 0 87 6 354
2017 IS 40 41 9 6 3 0 0 82 9 2610
2017 IS-02 45 35 8 8 5 0 0 79 12 214
2017 IS-03 39 41 11 7 2 0 0 80 9 576
2017 IS-04 39 42 10 6 3 0 0 81 9 838
2017 IS-05 39 45 8 6 3 0 0 84 8 595
2017 IS-06 47 38 8 5 3 0 0 85 8 328
2014 IS 38 40 11 7 4 0 0 78 11 2699
2014 IS-01 72 18 0 9 0 0 0 91 9 10
2014 IS-02 37 41 10 6 6 0 0 78 12 237
2014 IS-03 37 42 10 8 4 0 0 79 12 584
2014 IS-04 36 41 11 8 3 0 0 77 12 835
2014 IS-05 39 40 11 6 4 0 0 79 10 622
2014 IS-06 43 37 12 6 3 0 0 79 9 360
2011 IS 40 43 8 6 3 0 0 82 10 3188
2011 IS-01 38 46 8 5 2 0 0 85 7 46
2011 IS-02 33 46 9 6 5 1 0 80 11 322
2011 IS-03 41 40 8 6 4 0 0 81 11 757
2011 IS-04 38 44 8 6 3 0 0 83 9 1006
2011 IS-05 42 41 8 6 3 0 0 83 9 647
2011 IS-06 41 42 8 6 3 0 0 83 9 383
2008 IS 40 43 8 7 2 0 0 83 9 2684
2008 IS-01 39 48 9 4 0 0 0 87 4 30
2008 IS-02 36 39 10 12 3 0 0 75 15 289
2008 IS-03 42 40 9 7 3 0 0 82 10 669
2008 IS-04 40 44 7 7 2 0 0 84 9 810
2008 IS-05 40 44 7 6 3 0 0 84 9 551
2008 IS-06 43 42 8 5 2 0 0 85 7 284

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 34 17 6 4 0 0 74 10 2983
2019 IS-01 50 46 4 0 0 0 0 96 0 20
2019 IS-02 66 28 4 1 1 0 0 94 2 244
2019 IS-03 52 31 13 2 2 0 0 83 4 637
2019 IS-04 39 37 16 5 2 0 0 76 8 899
2019 IS-05 33 33 21 9 5 0 0 66 13 713
2019 IS-06 20 35 24 11 9 0 1 55 20 381
2018 IS 38 32 17 8 4 0 0 70 13 2651
2018 IS-01 62 18 9 4 0 0 8 87 4 24
2018 IS-02 56 29 9 3 1 0 2 86 4 223
2018 IS-03 49 32 13 4 1 0 0 82 5 558
2018 IS-04 40 32 18 7 3 0 0 72 10 813
2018 IS-05 29 34 19 12 5 0 0 63 17 608
2018 IS-06 17 30 25 15 13 0 0 47 28 355
2017 IS 35 38 17 7 3 0 0 73 11 2622
2017 IS-02 50 37 10 2 1 0 0 87 4 215
2017 IS-03 47 35 13 3 1 0 1 82 5 579
2017 IS-04 38 40 14 6 2 0 0 78 8 842
2017 IS-05 24 41 21 9 5 0 0 66 13 596
2017 IS-06 14 31 29 16 10 0 1 45 26 331
2014 IS 36 36 17 7 3 0 0 73 10 2697
2014 IS-01 83 17 0 0 0 0 0 100 0 10
2014 IS-02 49 33 13 2 1 0 1 83 3 237
2014 IS-03 50 34 11 3 1 0 0 85 4 584
2014 IS-04 35 40 17 5 3 0 0 75 8 833
2014 IS-05 30 38 20 8 4 0 0 68 12 622
2014 IS-06 16 31 28 16 7 0 1 48 24 360
2011 IS 35 38 17 7 3 0 0 73 10 3187
2011 IS-01 58 31 6 2 2 0 0 89 4 46
2011 IS-02 49 33 12 4 2 0 0 82 6 321
2011 IS-03 42 36 14 6 2 0 0 79 8 759
2011 IS-04 35 39 16 7 3 0 1 75 10 1006
2011 IS-05 27 43 18 9 3 0 0 70 11 645
2011 IS-06 18 34 27 12 10 0 0 51 22 383
2008 IS 28 39 20 8 5 0 0 67 13 2685
2008 IS-01 38 30 28 4 0 0 0 68 4 30
2008 IS-02 39 37 14 7 2 0 0 76 9 290
2008 IS-03 35 40 18 5 3 0 0 75 8 667
2008 IS-04 30 41 19 7 3 0 0 71 9 811
2008 IS-05 21 38 22 11 7 0 1 59 18 550
2008 IS-06 11 35 25 16 13 0 0 46 29 286

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 26 38 18 8 1 1 26 36 2983
2019 IS-01 16 22 31 21 5 6 0 28 40 20
2019 IS-02 9 17 33 26 14 0 1 41 26 242
2019 IS-03 7 22 38 21 10 1 1 31 30 641
2019 IS-04 9 25 40 18 7 1 1 25 35 897
2019 IS-05 12 29 38 14 6 0 1 21 41 711
2019 IS-06 15 32 35 12 6 0 1 18 47 383
2018 IS 13 27 37 16 6 1 0 23 40 2647
2018 IS-01 0 7 24 37 27 4 0 67 8 24
2018 IS-02 9 21 38 17 11 2 1 29 31 221
2018 IS-03 9 27 34 19 10 1 1 30 36 558
2018 IS-04 13 26 36 18 6 1 0 24 39 811
2018 IS-05 15 30 38 13 2 0 0 16 45 608
2018 IS-06 16 27 41 12 3 0 0 16 43 354
2017 IS 13 26 37 14 7 1 1 22 40 2615
2017 IS-02 11 17 37 18 15 2 1 34 28 214
2017 IS-03 11 23 36 17 10 1 2 28 35 578
2017 IS-04 13 28 38 12 7 1 1 20 41 839
2017 IS-05 14 27 39 14 3 1 1 18 42 595
2017 IS-06 19 28 35 11 4 1 2 16 49 330
2014 IS 11 29 38 15 5 1 2 21 41 2697
2014 IS-01 0 32 28 40 0 0 0 40 32 10
2014 IS-02 7 19 36 22 10 1 4 35 27 236
2014 IS-03 9 24 37 19 7 1 1 28 34 583
2014 IS-04 12 31 38 12 5 1 2 17 44 835
2014 IS-05 11 32 38 13 4 1 1 17 44 622
2014 IS-06 16 33 38 10 3 0 1 13 49 360
2011 IS 12 28 37 15 6 0 2 22 41 3179
2011 IS-01 13 11 40 19 13 0 4 33 25 44
2011 IS-02 9 20 41 19 10 1 1 29 29 321
2011 IS-03 11 27 36 16 8 1 3 24 39 759
2011 IS-04 12 29 36 16 5 0 1 21 42 1002
2011 IS-05 13 32 35 13 5 0 2 18 46 646
2011 IS-06 16 30 39 12 3 0 1 15 46 381
2008 IS 13 29 36 15 5 0 1 21 43 2681
2008 IS-01 17 21 43 15 0 3 0 16 40 30
2008 IS-02 9 24 38 19 7 1 2 27 35 289
2008 IS-03 11 24 37 17 9 0 1 26 36 667
2008 IS-04 12 33 34 14 5 0 2 19 46 807
2008 IS-05 15 29 39 13 3 0 0 17 44 551
2008 IS-06 17 34 34 12 3 0 1 14 52 286

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 7 17 28 29 17 2 1 47 25 2978
2019 IS-01 5 17 25 22 25 5 0 50 24 20
2019 IS-02 7 11 23 26 29 3 1 57 19 242
2019 IS-03 6 16 25 30 19 3 2 51 23 637
2019 IS-04 7 17 29 30 15 2 1 46 25 897
2019 IS-05 7 21 27 29 14 1 1 44 29 712
2019 IS-06 9 16 33 25 15 1 1 41 25 381
2018 IS 11 19 28 25 14 2 1 40 31 2640
2018 IS-01 3 11 12 26 40 4 4 71 16 24
2018 IS-02 8 17 25 23 22 4 1 47 26 221
2018 IS-03 9 16 26 24 20 3 2 46 26 558
2018 IS-04 11 18 29 26 13 2 1 40 30 809
2018 IS-05 14 22 28 24 10 2 1 34 37 606
2018 IS-06 12 21 31 28 9 0 0 37 33 351
2017 IS 12 19 29 22 14 2 3 37 32 2609
2017 IS-02 9 19 27 19 20 2 3 41 30 214
2017 IS-03 10 16 26 25 17 3 3 45 27 573
2017 IS-04 13 19 30 21 13 1 3 35 33 840
2017 IS-05 12 20 30 21 11 2 2 34 34 593
2017 IS-06 14 19 30 23 11 2 2 35 35 330
2014 IS 9 21 30 23 13 2 2 38 32 2695
2014 IS-01 7 0 9 22 50 11 0 81 8 10
2014 IS-02 6 18 25 26 17 4 4 47 26 237
2014 IS-03 10 17 28 25 16 2 3 43 28 582
2014 IS-04 11 21 28 23 12 2 3 37 34 833
2014 IS-05 9 23 32 23 11 1 2 34 32 622
2014 IS-06 11 24 34 21 9 0 1 30 35 360
2011 IS 9 18 29 25 13 2 3 40 29 3172
2011 IS-01 11 15 20 16 33 0 5 51 27 46
2011 IS-02 9 17 24 24 19 4 3 46 27 320
2011 IS-03 9 16 29 25 15 2 5 42 27 757
2011 IS-04 11 18 30 24 11 2 4 37 31 1000
2011 IS-05 9 21 30 25 11 1 3 38 31 644
2011 IS-06 7 19 33 28 11 0 2 39 27 379
2008 IS 11 21 30 23 11 1 2 35 34 2683
2008 IS-01 17 7 25 25 24 3 0 50 25 30
2008 IS-02 10 19 25 29 13 1 2 44 31 290
2008 IS-03 8 18 31 24 15 2 2 41 27 666
2008 IS-04 12 22 29 22 11 1 3 34 36 809
2008 IS-05 12 23 31 23 9 1 1 33 36 552
2008 IS-06 13 29 33 18 4 1 3 23 44 285

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 25 30 14 7 1 1 22 48 2982
2019 IS-01 11 14 27 25 17 6 0 45 27 19
2019 IS-02 18 19 24 19 17 1 3 37 39 241
2019 IS-03 20 26 29 15 8 2 2 23 47 639
2019 IS-04 23 23 34 12 6 0 1 19 47 900
2019 IS-05 26 27 28 13 5 1 1 18 53 713
2019 IS-06 24 26 29 14 7 0 0 21 50 382
2018 IS 26 26 27 12 7 1 1 19 53 2644
2018 IS-01 4 4 31 25 27 4 5 57 9 24
2018 IS-02 19 25 23 18 10 2 3 29 46 221
2018 IS-03 22 28 27 11 9 1 2 21 51 558
2018 IS-04 27 26 28 12 5 1 1 18 54 809
2018 IS-05 32 26 28 9 3 0 1 12 59 608
2018 IS-06 25 26 29 13 7 0 0 21 51 353
2017 IS 25 26 28 12 6 1 2 19 52 2615
2017 IS-02 16 24 28 18 9 3 2 29 42 215
2017 IS-03 22 23 30 12 9 1 3 22 46 575
2017 IS-04 28 28 24 12 6 0 2 18 57 842
2017 IS-05 26 27 30 11 5 0 1 16 54 593
2017 IS-06 29 24 28 12 6 0 1 18 54 331
2014 IS 29 28 25 10 5 1 2 15 59 2695
2014 IS-01 9 10 34 22 26 0 0 47 19 10
2014 IS-02 19 22 24 16 11 2 7 29 45 237
2014 IS-03 23 28 28 11 7 1 3 18 53 584
2014 IS-04 31 30 23 8 4 1 2 12 63 833
2014 IS-05 34 28 24 9 3 1 1 12 63 621
2014 IS-06 34 30 23 9 4 1 0 13 64 359
2011 IS 29 27 25 10 4 1 3 15 59 3180
2011 IS-01 32 13 34 5 13 0 4 18 47 46
2011 IS-02 16 25 33 13 7 2 5 21 44 321
2011 IS-03 27 26 26 11 4 1 5 16 56 756
2011 IS-04 30 30 25 9 4 1 2 13 61 1003
2011 IS-05 35 27 24 9 3 0 1 12 63 646
2011 IS-06 34 30 20 11 4 0 1 15 64 382
2008 IS 30 28 24 11 4 1 1 16 59 2680
2008 IS-01 16 30 21 14 16 3 0 31 48 30
2008 IS-02 24 26 24 15 7 1 3 23 52 289
2008 IS-03 23 28 27 14 6 1 2 20 52 665
2008 IS-04 33 30 24 8 4 1 1 12 64 809
2008 IS-05 33 27 26 11 2 0 0 13 61 550
2008 IS-06 40 30 17 10 3 0 0 13 70 286

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 23 36 19 9 0 1 28 35 2974
2019 IS-01 11 9 26 19 30 5 0 52 20 20
2019 IS-02 4 13 29 31 20 0 2 53 17 240
2019 IS-03 8 15 40 22 13 1 1 36 24 641
2019 IS-04 12 22 38 19 8 0 0 27 35 896
2019 IS-05 14 30 35 14 6 0 0 21 44 710
2019 IS-06 19 30 32 15 3 0 1 18 50 379
2018 IS 13 23 36 19 7 0 0 27 37 2639
2018 IS-01 0 12 12 21 47 0 8 75 13 24
2018 IS-02 7 13 29 29 18 2 2 49 21 219
2018 IS-03 10 17 36 26 11 0 0 37 27 558
2018 IS-04 13 23 38 19 6 0 0 25 37 807
2018 IS-05 16 29 38 13 3 1 1 16 46 607
2018 IS-06 20 27 37 11 4 0 0 15 48 353
2017 IS 14 24 36 18 8 0 1 25 38 2607
2017 IS-02 4 15 32 28 19 0 1 48 19 214
2017 IS-03 10 18 36 23 11 1 1 35 29 576
2017 IS-04 14 24 37 17 6 0 1 23 39 838
2017 IS-05 16 30 36 13 4 0 1 18 46 592
2017 IS-06 22 31 33 11 3 0 1 14 53 328
2014 IS 13 25 36 18 6 1 1 25 39 2690
2014 IS-01 0 0 41 15 44 0 0 59 0 10
2014 IS-02 7 14 35 26 13 0 4 41 22 237
2014 IS-03 7 19 40 21 10 1 2 32 27 583
2014 IS-04 13 26 37 17 5 0 1 23 39 832
2014 IS-05 16 30 34 14 4 1 0 19 47 618
2014 IS-06 19 36 33 11 1 0 0 12 55 359
2011 IS 13 24 36 19 6 0 1 26 38 3176
2011 IS-01 2 13 19 30 36 0 0 66 15 46
2011 IS-02 7 15 32 29 13 1 3 44 23 319
2011 IS-03 11 20 37 24 6 0 2 31 32 759
2011 IS-04 13 24 39 17 5 0 0 23 38 1001
2011 IS-05 16 29 35 15 4 0 1 19 46 646
2011 IS-06 19 33 32 13 3 0 1 16 52 379
2008 IS 13 26 35 18 7 0 1 25 40 2683
2008 IS-01 9 0 31 35 22 3 0 59 9 30
2008 IS-02 8 16 33 29 12 1 2 42 24 289
2008 IS-03 9 21 37 20 12 0 1 32 30 667
2008 IS-04 14 30 36 16 4 0 1 20 44 808
2008 IS-05 16 30 36 15 3 0 0 18 46 552
2008 IS-06 22 36 28 12 3 0 0 15 57 286

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 21 29 21 11 1 2 33 37 2980
2019 IS-01 14 27 14 24 20 0 0 44 41 20
2019 IS-02 7 14 20 26 27 2 4 57 22 240
2019 IS-03 12 15 24 29 14 2 3 46 29 641
2019 IS-04 13 24 32 19 11 1 1 30 37 893
2019 IS-05 18 25 30 17 8 1 1 26 43 714
2019 IS-06 24 25 29 15 6 0 2 21 49 383
2018 IS 17 23 29 19 9 2 2 28 42 2639
2018 IS-01 0 8 4 16 58 5 8 86 9 23
2018 IS-02 10 17 27 24 17 3 2 43 28 219
2018 IS-03 12 21 26 22 13 3 3 37 35 557
2018 IS-04 17 22 31 20 6 1 2 27 41 809
2018 IS-05 21 27 30 15 5 1 1 21 49 606
2018 IS-06 22 28 31 14 3 0 1 18 51 354
2017 IS 20 25 28 14 8 2 3 24 47 2608
2017 IS-02 11 21 23 24 15 2 4 42 34 213
2017 IS-03 13 21 29 16 14 2 5 32 36 573
2017 IS-04 21 24 28 16 7 1 3 23 47 839
2017 IS-05 24 28 29 10 5 2 2 16 54 596
2017 IS-06 27 28 31 9 3 0 2 13 56 328
2014 IS 20 28 27 14 7 1 3 22 50 2697
2014 IS-01 0 9 7 11 65 0 7 82 10 10
2014 IS-02 14 20 28 17 15 0 5 34 36 237
2014 IS-03 15 25 29 18 8 2 3 27 42 583
2014 IS-04 21 30 27 13 5 1 3 19 53 835
2014 IS-05 22 29 26 14 5 2 1 20 53 621
2014 IS-06 30 33 24 9 3 1 1 12 63 360
2011 IS 16 24 30 17 8 1 3 26 42 3175
2011 IS-01 15 11 13 27 25 2 7 57 28 46
2011 IS-02 11 19 30 19 14 1 5 36 33 321
2011 IS-03 14 23 30 18 10 1 3 30 39 757
2011 IS-04 17 23 31 18 7 1 3 26 42 1001
2011 IS-05 18 28 30 15 6 1 3 21 48 645
2011 IS-06 23 30 34 10 3 0 1 13 53 379
2008 IS 15 24 30 20 9 1 2 29 40 2677
2008 IS-01 6 17 31 26 20 0 0 46 23 30
2008 IS-02 12 17 26 25 16 1 3 43 30 290
2008 IS-03 13 22 28 21 13 1 2 35 36 664
2008 IS-04 13 24 32 19 7 1 3 27 39 808
2008 IS-05 17 25 32 20 4 1 1 25 43 549
2008 IS-06 23 31 27 13 4 0 1 17 56 285

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 19 28 23 15 2 2 40 31 2959
2019 IS-01 11 17 32 6 29 5 0 37 30 20
2019 IS-02 6 14 20 26 27 4 3 57 22 241
2019 IS-03 10 18 23 24 20 2 3 46 29 634
2019 IS-04 12 20 28 23 13 3 1 38 32 889
2019 IS-05 12 19 32 23 11 2 1 35 32 709
2019 IS-06 10 21 35 23 10 0 1 33 32 379
2018 IS 15 20 28 20 11 3 2 33 37 2628
2018 IS-01 12 3 12 20 44 9 0 70 17 24
2018 IS-02 12 19 21 21 17 7 3 41 35 219
2018 IS-03 12 14 29 20 17 6 2 40 28 554
2018 IS-04 15 21 29 22 8 2 2 32 38 808
2018 IS-05 18 24 28 19 8 1 2 28 43 600
2018 IS-06 16 24 31 20 7 0 1 28 40 352
2017 IS 17 21 26 18 12 2 4 32 40 2614
2017 IS-02 13 19 21 21 16 6 3 41 36 214
2017 IS-03 13 20 23 20 17 3 5 40 35 577
2017 IS-04 18 22 26 19 10 2 3 31 42 839
2017 IS-05 19 23 28 16 11 2 2 27 43 594
2017 IS-06 18 21 35 14 8 0 3 24 40 331
2014 IS 9 18 27 26 14 2 4 42 29 2695
2014 IS-01 7 0 22 0 55 8 7 65 9 10
2014 IS-02 8 14 23 25 18 4 8 49 25 237
2014 IS-03 8 16 25 27 17 3 5 47 26 583
2014 IS-04 10 20 27 24 12 2 5 38 32 832
2014 IS-05 10 18 29 28 12 2 2 41 29 622
2014 IS-06 12 19 29 29 9 0 2 39 31 360
2011 IS 9 18 29 25 13 2 4 40 29 3174
2011 IS-01 6 11 15 16 30 4 18 59 22 46
2011 IS-02 9 18 20 24 19 3 7 47 30 320
2011 IS-03 10 15 27 25 14 3 6 43 27 754
2011 IS-04 10 19 30 24 11 2 4 37 30 1003
2011 IS-05 10 19 29 25 11 1 3 38 31 645
2011 IS-06 6 19 35 27 10 1 2 38 25 380
2008 IS 15 24 29 18 9 2 3 29 41 2679
2008 IS-01 7 24 25 17 18 9 0 38 34 30
2008 IS-02 14 20 25 20 13 4 3 36 37 289
2008 IS-03 11 21 30 20 13 1 3 35 34 666
2008 IS-04 16 25 26 18 9 2 4 29 44 807
2008 IS-05 17 29 29 16 6 1 1 23 47 551
2008 IS-06 20 25 34 12 5 1 3 17 47 286

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 21 33 18 10 2 2 29 37 2982
2019 IS-01 9 21 15 28 21 5 0 52 31 20
2019 IS-02 11 18 20 23 21 3 4 47 32 243
2019 IS-03 12 20 29 20 13 3 3 35 34 637
2019 IS-04 15 18 37 19 9 1 1 28 34 900
2019 IS-05 17 25 36 13 8 2 0 21 43 713
2019 IS-06 15 25 34 17 8 0 1 25 41 381
2018 IS 17 24 31 16 8 2 1 25 42 2640
2018 IS-01 0 24 23 22 23 4 4 49 26 24
2018 IS-02 8 21 28 18 16 5 3 38 31 218
2018 IS-03 13 22 31 18 11 4 1 31 36 558
2018 IS-04 17 23 34 16 7 2 1 24 42 808
2018 IS-05 24 26 29 15 4 1 1 20 51 607
2018 IS-06 21 24 34 15 6 0 0 21 46 355
2017 IS 18 23 32 14 8 2 3 24 43 2618
2017 IS-02 13 19 28 18 15 4 4 35 35 214
2017 IS-03 14 20 34 15 11 3 4 28 36 577
2017 IS-04 18 26 30 14 7 2 3 22 47 840
2017 IS-05 20 23 33 14 7 2 2 21 45 597
2017 IS-06 23 23 34 10 7 1 2 17 48 331
2014 IS 18 24 32 15 7 1 3 23 44 2696
2014 IS-01 0 9 29 0 35 8 18 48 13 10
2014 IS-02 9 18 29 22 14 2 5 39 30 237
2014 IS-03 13 22 34 16 8 3 4 26 38 583
2014 IS-04 20 24 33 12 7 1 3 20 46 834
2014 IS-05 20 25 32 14 6 1 2 20 46 622
2014 IS-06 25 30 29 12 4 0 0 16 54 359

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 19 35 22 12 0 1 34 30 2982
2019 IS-01 9 11 44 25 11 0 0 36 20 20
2019 IS-02 10 13 31 25 18 0 2 44 24 243
2019 IS-03 12 18 32 23 14 1 1 38 30 637
2019 IS-04 9 18 36 24 12 0 1 36 28 898
2019 IS-05 12 22 34 20 11 0 1 32 34 712
2019 IS-06 13 22 40 17 7 0 1 25 35 383
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 72 18 4 4 2 0 1 90 6 2991
2019 IS-01 64 26 0 0 0 0 10 100 0 20
2019 IS-02 74 16 3 4 2 0 1 91 6 242
2019 IS-03 70 18 5 4 2 0 1 88 7 642
2019 IS-04 72 18 4 4 2 0 0 90 5 903
2019 IS-05 72 18 4 4 1 0 0 90 6 712
2019 IS-06 75 18 3 4 1 0 1 93 4 383
2017 IS 70 19 3 5 2 0 1 90 7 2622
2017 IS-02 71 17 3 5 3 0 1 90 8 215
2017 IS-03 67 19 4 5 3 0 2 88 9 578
2017 IS-04 70 19 4 5 1 0 1 90 6 843
2017 IS-05 71 19 4 5 1 0 0 90 6 597
2017 IS-06 74 22 1 2 1 0 0 96 3 330
2014 IS 72 18 3 5 2 0 1 90 7 2698
2014 IS-01 83 0 7 10 0 0 0 83 10 10
2014 IS-02 70 20 3 5 2 0 1 90 7 237
2014 IS-03 67 20 3 5 4 0 2 89 9 584
2014 IS-04 73 16 4 4 2 0 1 89 7 833
2014 IS-05 73 18 3 4 1 0 0 92 5 622
2014 IS-06 76 16 2 5 1 0 0 92 6 360
2011 IS 69 18 4 6 2 0 1 88 8 3182
2011 IS-01 76 11 2 5 2 4 0 91 7 46
2011 IS-02 67 19 4 5 3 0 3 88 8 322
2011 IS-03 67 19 5 4 3 0 2 87 8 758
2011 IS-04 69 17 3 7 2 0 1 87 9 1002
2011 IS-05 74 17 2 5 2 0 1 91 7 646
2011 IS-06 68 21 4 6 0 0 1 89 7 381
2008 IS 69 16 5 5 3 0 2 87 8 2686
2008 IS-01 73 17 0 4 3 3 0 93 7 30
2008 IS-02 71 14 5 6 2 0 2 87 8 289
2008 IS-03 67 17 6 5 4 0 2 85 9 667
2008 IS-04 70 16 4 5 3 0 2 88 8 812
2008 IS-05 72 15 6 5 2 0 2 88 7 551
2008 IS-06 70 18 4 4 1 0 2 91 5 286

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 30 14 9 5 5 4 68 16 2988
2019 IS-01 24 25 17 4 14 16 0 59 21 20
2019 IS-02 36 27 14 9 6 4 4 69 16 243
2019 IS-03 35 24 15 9 5 7 5 67 16 640
2019 IS-04 30 31 14 10 6 5 4 67 17 900
2019 IS-05 29 31 14 10 6 5 4 66 18 712
2019 IS-06 38 36 11 7 3 3 3 78 10 384
2018 IS 26 31 16 11 6 6 4 63 19 2644
2018 IS-01 37 16 33 4 0 10 0 59 4 24
2018 IS-02 27 29 16 8 6 9 5 64 16 220
2018 IS-03 26 28 17 10 6 8 5 62 18 558
2018 IS-04 23 30 18 12 7 7 4 59 22 811
2018 IS-05 27 30 14 12 8 5 4 63 21 610
2018 IS-06 29 41 16 6 4 2 1 73 11 351
2017 IS 28 30 14 10 7 6 5 65 19 2621
2017 IS-02 33 27 9 11 7 7 6 68 21 215
2017 IS-03 26 30 14 8 8 7 7 65 19 579
2017 IS-04 26 29 17 10 7 5 6 62 18 842
2017 IS-05 27 30 16 12 7 5 3 62 21 595
2017 IS-06 36 34 10 9 6 3 2 74 15 331
2014 IS 31 31 14 10 7 4 3 67 18 2699
2014 IS-01 58 17 17 0 0 8 0 82 0 10
2014 IS-02 32 29 14 11 7 4 3 66 19 237
2014 IS-03 28 31 16 9 7 6 3 65 17 584
2014 IS-04 28 32 13 12 8 4 4 65 21 835
2014 IS-05 33 30 14 9 7 5 3 69 17 622
2014 IS-06 38 33 10 11 4 2 2 74 16 359

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 28 7 8 5 1 0 80 13 2989
2019 IS-01 45 10 4 25 10 5 0 59 37 20
2019 IS-02 55 25 7 8 4 0 0 81 12 242
2019 IS-03 50 27 8 9 5 1 0 77 15 641
2019 IS-04 50 29 7 9 4 0 0 79 14 902
2019 IS-05 50 29 7 8 5 1 0 80 13 711
2019 IS-06 63 25 5 4 3 0 0 88 7 384
2018 IS 47 29 8 10 6 1 0 77 16 2636
2018 IS-01 70 22 0 0 8 0 0 92 8 24
2018 IS-02 44 28 8 14 6 1 0 72 20 220
2018 IS-03 43 29 7 12 7 1 0 73 19 558
2018 IS-04 45 29 9 10 6 1 0 75 16 809
2018 IS-05 46 31 7 10 5 0 0 78 16 605
2018 IS-06 56 31 6 5 2 0 0 87 7 350
2017 IS 44 33 8 9 5 1 0 77 15 2619
2017 IS-02 46 28 10 7 8 0 0 75 15 213
2017 IS-03 39 37 10 8 6 1 0 76 14 578
2017 IS-04 43 32 9 10 5 1 0 76 15 842
2017 IS-05 44 33 7 10 5 1 0 77 16 597
2017 IS-06 54 31 5 6 4 1 0 86 10 330
2014 IS 45 30 8 10 6 1 0 75 16 2700
2014 IS-01 93 0 7 0 0 0 0 93 0 10
2014 IS-02 46 25 9 13 6 1 0 72 19 237
2014 IS-03 42 30 10 11 7 1 0 73 17 584
2014 IS-04 44 31 7 10 7 1 0 75 18 835
2014 IS-05 45 30 8 10 4 2 0 77 15 622
2014 IS-06 50 31 6 8 5 0 0 81 13 360

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 30 5 6 2 0 0 86 8 2984
2019 IS-01 45 26 5 13 5 5 0 75 20 20
2019 IS-02 66 22 5 5 2 0 0 88 7 242
2019 IS-03 56 30 5 6 3 0 0 86 9 640
2019 IS-04 55 32 6 5 2 0 0 86 7 898
2019 IS-05 52 34 5 8 2 0 0 85 10 710
2019 IS-06 63 28 4 4 2 0 0 90 6 385
2018 IS 53 32 6 6 2 0 0 85 8 2637
2018 IS-01 75 12 9 4 0 0 0 87 4 24
2018 IS-02 59 27 5 7 2 0 0 86 9 219
2018 IS-03 52 33 6 7 2 0 0 85 9 557
2018 IS-04 51 33 7 6 3 0 0 84 8 808
2018 IS-05 52 33 5 7 2 0 0 86 9 608
2018 IS-06 58 32 4 5 1 0 0 89 6 351
2017 IS 48 36 6 7 3 0 0 84 10 2615
2017 IS-02 52 29 7 10 2 0 0 81 12 214
2017 IS-03 47 35 7 7 3 0 0 83 10 578
2017 IS-04 48 35 7 6 3 0 0 84 9 840
2017 IS-05 46 39 5 8 2 0 0 85 10 594
2017 IS-06 52 33 7 6 2 0 0 85 8 330
2014 IS 45 39 6 7 2 0 0 85 9 2699
2014 IS-01 85 15 0 0 0 0 0 100 0 10
2014 IS-02 47 39 7 7 0 0 0 86 8 237
2014 IS-03 42 40 8 7 3 0 0 82 10 583
2014 IS-04 44 41 5 7 2 0 0 85 10 835
2014 IS-05 47 38 5 7 2 0 0 85 9 622
2014 IS-06 48 39 4 6 2 0 0 87 8 360

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 32 9 4 2 1 0 85 6 2989
2019 IS-01 50 25 10 4 5 5 0 79 10 20
2019 IS-02 56 26 10 4 3 0 0 83 7 242
2019 IS-03 48 34 10 5 3 1 0 83 8 640
2019 IS-04 52 33 8 4 2 1 0 86 6 902
2019 IS-05 52 33 9 4 1 0 0 85 5 711
2019 IS-06 60 30 6 2 1 0 0 91 3 385
2018 IS 47 37 8 5 2 1 0 85 7 2643
2018 IS-01 60 23 9 0 0 4 4 90 0 24
2018 IS-02 42 37 10 5 6 1 0 80 10 219
2018 IS-03 46 34 11 7 2 1 0 80 9 560
2018 IS-04 43 41 9 4 2 0 0 84 7 810
2018 IS-05 50 38 5 5 2 1 0 88 7 609
2018 IS-06 56 38 4 2 0 0 0 93 2 352
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 23 10 3 2 1 2 84 6 2993
2019 IS-01 28 37 10 5 9 10 0 73 16 21
2019 IS-02 47 24 12 5 6 1 4 75 12 244
2019 IS-03 50 23 15 5 2 1 4 77 8 641
2019 IS-04 58 24 10 3 2 1 2 85 5 903
2019 IS-05 63 24 8 2 2 0 1 88 4 714
2019 IS-06 74 19 4 1 1 1 1 95 2 381

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 29 9 8 5 0 1 78 12 2996
2019 IS-01 24 45 0 13 14 3 0 72 28 21
2019 IS-02 51 30 7 7 3 0 1 82 11 244
2019 IS-03 48 26 13 7 5 0 1 74 12 641
2019 IS-04 49 29 9 7 5 0 1 79 12 902
2019 IS-05 48 30 10 7 5 0 1 78 12 714
2019 IS-06 51 31 7 9 3 0 0 82 11 385
2018 IS 43 33 11 9 4 0 1 76 12 2637
2018 IS-01 60 36 4 0 0 0 0 96 0 24
2018 IS-02 40 32 14 8 5 0 1 73 13 221
2018 IS-03 43 32 12 9 4 1 0 76 12 557
2018 IS-04 42 34 10 9 4 0 0 76 14 804
2018 IS-05 44 33 11 7 4 0 1 78 11 608
2018 IS-06 45 33 10 9 2 0 0 78 11 353
2017 IS 42 35 9 8 4 1 0 78 13 2620
2017 IS-02 45 31 10 10 4 0 0 76 14 215
2017 IS-03 43 38 8 6 4 0 1 82 11 578
2017 IS-04 39 35 11 10 4 1 0 75 14 843
2017 IS-05 40 37 9 7 6 1 1 79 13 597
2017 IS-06 45 35 9 5 4 1 1 82 9 328
2014 IS 39 36 11 8 5 0 1 76 13 2700
2014 IS-01 52 29 10 0 9 0 0 81 9 10
2014 IS-02 45 30 10 9 5 0 2 76 14 237
2014 IS-03 41 36 11 7 4 0 1 78 11 584
2014 IS-04 40 34 12 9 5 0 0 74 14 835
2014 IS-05 39 38 9 7 6 0 0 78 13 622
2014 IS-06 36 39 9 10 5 0 1 75 15 360
2011 IS 37 36 11 10 5 1 0 74 15 3184
2011 IS-01 42 32 14 6 4 0 2 75 11 45
2011 IS-02 38 38 9 9 5 1 0 77 14 321
2011 IS-03 37 35 10 10 6 1 1 73 16 758
2011 IS-04 35 37 11 11 6 0 0 72 17 1005
2011 IS-05 38 36 11 9 5 1 0 75 14 648
2011 IS-06 37 37 12 11 2 0 1 75 13 380
2008 IS 34 35 12 11 7 1 0 69 19 2687
2008 IS-01 57 22 18 3 0 0 0 79 3 30
2008 IS-02 39 30 12 11 7 0 0 69 19 290
2008 IS-03 33 34 12 13 7 1 1 68 20 668
2008 IS-04 33 35 11 11 8 1 0 69 20 812
2008 IS-05 34 38 11 9 6 1 1 72 16 550
2008 IS-06 31 39 12 11 7 0 0 70 18 286

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 26 9 5 3 1 1 82 9 2987
2019 IS-01 37 27 5 18 9 3 0 66 28 21
2019 IS-02 58 24 9 4 3 0 1 83 8 242
2019 IS-03 53 23 10 7 4 2 1 78 11 641
2019 IS-04 54 26 10 5 3 2 0 82 8 898
2019 IS-05 54 28 9 4 4 1 0 83 9 715
2019 IS-06 55 31 6 3 2 2 1 88 6 381
2018 IS 50 28 10 6 4 2 1 80 10 2632
2018 IS-01 63 25 12 0 0 0 0 88 0 24
2018 IS-02 51 23 10 8 4 3 2 77 13 221
2018 IS-03 50 27 11 6 3 2 1 79 10 555
2018 IS-04 48 31 10 6 4 2 0 80 10 803
2018 IS-05 52 28 8 6 4 2 1 82 9 606
2018 IS-06 54 25 10 6 3 1 1 80 9 354
2017 IS 49 29 10 6 3 2 0 81 9 2619
2017 IS-02 56 27 7 5 2 2 0 85 7 215
2017 IS-03 51 29 9 6 3 2 1 83 8 578
2017 IS-04 46 31 10 7 3 3 0 79 10 842
2017 IS-05 48 30 10 7 3 2 1 80 10 595
2017 IS-06 53 27 11 3 5 1 0 81 8 330
2014 IS 45 32 10 6 4 2 0 79 10 2699
2014 IS-01 74 7 19 0 0 0 0 81 0 10
2014 IS-02 46 31 8 9 4 2 0 79 13 236
2014 IS-03 45 33 11 4 3 3 1 81 7 584
2014 IS-04 45 32 10 6 4 2 0 79 11 835
2014 IS-05 48 31 10 5 4 2 0 80 10 622
2014 IS-06 43 29 12 7 6 2 0 74 14 360
2011 IS 43 31 12 7 4 2 0 76 12 3186
2011 IS-01 48 26 11 9 2 4 0 77 11 46
2011 IS-02 42 29 12 8 5 3 1 74 13 322
2011 IS-03 42 29 12 8 5 3 0 74 13 757
2011 IS-04 44 30 14 7 4 2 0 75 11 1006
2011 IS-05 45 32 10 7 4 2 0 79 11 648
2011 IS-06 38 39 10 10 2 1 1 78 12 380
2008 IS 44 29 10 9 6 2 0 74 15 2686
2008 IS-01 66 15 11 8 0 0 0 81 8 30
2008 IS-02 42 30 11 8 7 2 0 74 16 290
2008 IS-03 41 30 12 8 7 2 0 74 15 668
2008 IS-04 43 29 10 10 6 2 1 73 17 812
2008 IS-05 47 29 11 7 4 2 0 77 12 549
2008 IS-06 45 30 9 9 5 1 1 77 14 286

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 30 7 7 4 0 1 82 10 2988
2019 IS-01 46 27 0 20 4 3 0 75 25 21
2019 IS-02 55 27 9 5 3 0 1 83 8 243
2019 IS-03 50 29 8 7 4 0 1 80 12 639
2019 IS-04 52 29 8 7 3 1 0 82 10 899
2019 IS-05 48 33 7 7 4 0 0 81 11 715
2019 IS-06 57 32 3 5 3 0 0 89 8 383
2018 IS 47 32 8 8 4 1 0 80 12 2626
2018 IS-01 68 28 4 0 0 0 0 96 0 24
2018 IS-02 46 32 9 6 5 1 0 79 11 219
2018 IS-03 47 31 10 9 2 1 0 79 12 552
2018 IS-04 46 33 9 8 4 0 0 79 12 804
2018 IS-05 46 33 7 8 4 1 1 80 12 606
2018 IS-06 53 30 7 6 3 0 1 84 9 351
2017 IS 47 32 8 8 4 1 0 80 12 2621
2017 IS-02 52 30 7 6 4 1 0 83 10 215
2017 IS-03 46 34 9 7 4 0 1 81 11 578
2017 IS-04 45 33 9 8 4 1 0 78 13 842
2017 IS-05 46 35 6 9 4 1 0 81 13 596
2017 IS-06 56 28 7 5 4 0 0 84 9 331
2014 IS 43 33 9 9 5 0 0 77 14 2700
2014 IS-01 74 17 0 0 9 0 0 91 9 10
2014 IS-02 44 27 14 8 7 0 1 72 15 237
2014 IS-03 43 35 10 6 5 1 0 78 12 584
2014 IS-04 44 32 9 10 5 0 0 77 14 835
2014 IS-05 44 35 8 8 4 0 0 79 12 622
2014 IS-06 42 36 7 10 4 1 0 78 15 360
2011 IS 41 34 9 10 5 0 0 76 15 3186
2011 IS-01 38 38 15 2 7 0 0 76 9 46
2011 IS-02 43 33 10 8 5 0 0 76 14 321
2011 IS-03 38 36 9 12 5 0 0 74 16 757
2011 IS-04 41 33 9 11 5 0 0 74 16 1005
2011 IS-05 43 35 9 9 4 0 0 78 13 648
2011 IS-06 44 36 7 9 3 0 1 81 12 382
2008 IS 41 31 10 11 6 0 0 72 18 2685
2008 IS-01 56 29 14 0 0 0 0 86 0 30
2008 IS-02 45 27 11 10 6 1 0 73 16 289
2008 IS-03 38 29 12 12 8 0 0 67 20 668
2008 IS-04 41 31 9 12 7 0 0 72 19 812
2008 IS-05 44 34 8 10 4 0 0 78 14 550
2008 IS-06 39 36 9 11 6 0 0 74 16 285

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 85 9 2 2 1 0 1 95 3 2989
2019 IS-01 78 11 0 0 0 3 8 100 0 21
2019 IS-02 84 8 1 3 2 0 2 94 5 243
2019 IS-03 84 8 2 2 2 0 2 94 4 641
2019 IS-04 85 10 2 1 1 0 0 95 2 898
2019 IS-05 85 10 3 2 1 0 0 94 3 714
2019 IS-06 88 8 1 1 1 0 0 96 2 383
2017 IS 81 13 2 2 1 0 1 95 3 2622
2017 IS-02 86 9 1 2 1 0 0 96 3 215
2017 IS-03 76 15 2 2 2 0 1 93 4 578
2017 IS-04 80 13 3 2 1 0 1 94 2 843
2017 IS-05 82 13 2 2 1 0 0 95 3 596
2017 IS-06 83 13 2 0 2 0 0 96 2 331
2014 IS 80 13 2 2 1 0 1 94 4 2700
2014 IS-01 83 7 0 10 0 0 0 90 10 10
2014 IS-02 80 14 2 2 1 0 1 95 3 237
2014 IS-03 77 15 2 2 3 0 1 93 4 584
2014 IS-04 81 12 3 2 1 0 1 94 3 835
2014 IS-05 81 13 2 2 1 0 1 95 3 622
2014 IS-06 79 12 3 3 2 0 1 92 5 360
2011 IS 80 12 3 2 2 0 1 93 4 3186
2011 IS-01 81 11 2 2 0 4 0 96 2 46
2011 IS-02 77 14 2 3 3 0 1 92 6 321
2011 IS-03 79 11 2 2 3 1 2 93 5 757
2011 IS-04 80 12 3 2 2 0 1 93 4 1006
2011 IS-05 81 12 3 2 2 0 0 93 4 648
2011 IS-06 79 13 5 3 0 0 1 93 3 381
2008 IS 82 8 3 2 2 0 2 93 5 2684
2008 IS-01 88 9 0 0 0 0 3 100 0 30
2008 IS-02 81 9 3 3 2 0 2 92 4 290
2008 IS-03 80 10 3 2 3 0 2 92 5 667
2008 IS-04 83 8 2 2 3 0 2 93 5 809
2008 IS-05 84 7 3 2 2 0 2 93 4 552
2008 IS-06 82 10 2 3 1 0