2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 36 43 1 17 3 0 0 79 20 102
2019 HS-03 16 39 0 45 0 0 0 55 45 11
2019 HS-05 25 67 0 4 4 0 0 92 8 12
2019 HS-06 58 31 3 8 0 0 0 89 8 36
2019 HS-07 62 12 0 26 0 0 0 74 26 14
2017 HS 36 46 6 7 5 0 0 82 12 114
2017 HS-04 29 64 3 0 4 0 0 93 4 10
2017 HS-05 30 42 19 9 0 0 0 72 9 10
2017 HS-06 51 41 4 4 0 0 0 92 4 49
2017 HS-07 30 53 6 6 6 0 0 82 12 15
2014 HS 52 35 4 4 3 2 0 89 7 107
2014 HS-02 65 25 5 5 0 0 0 90 5 11
2014 HS-06 63 30 4 2 0 0 0 94 2 46
2011 HS 54 36 4 5 2 0 0 90 6 447
2011 HS-02 63 33 0 5 0 0 0 95 5 17
2011 HS-03 52 31 6 7 3 0 0 84 10 100
2011 HS-04 61 30 4 5 0 0 0 91 5 23
2011 HS-05 54 39 2 5 0 0 0 93 5 100
2011 HS-06 50 43 2 2 2 0 0 94 4 48
2011 HS-07 10 51 10 20 10 0 0 60 30 17
2008 HS 46 45 4 5 1 0 0 90 6 354
2008 HS-03 40 52 3 5 0 0 0 92 5 97
2008 HS-04 23 77 0 0 0 0 0 100 0 17
2008 HS-05 50 41 5 3 0 0 0 92 3 130
2008 HS-06 61 32 0 7 0 0 0 93 7 31
2008 HS-07 21 27 0 40 13 0 0 48 52 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 61 30 4 2 1 0 2 92 3 102
2019 HS-03 49 45 0 0 0 0 6 100 0 11
2019 HS-05 63 33 0 0 4 0 0 96 4 12
2019 HS-06 72 22 3 0 3 0 0 94 3 36
2019 HS-07 86 7 0 0 0 0 7 100 0 14
2017 HS 74 15 1 8 0 1 0 90 9 113
2017 HS-04 68 29 0 3 0 0 0 97 3 10
2017 HS-05 53 23 5 19 0 0 0 77 19 10
2017 HS-06 75 19 2 2 2 0 0 94 4 48
2017 HS-07 88 6 0 0 0 6 0 100 0 15
2014 HS 83 16 0 0 0 0 0 100 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 87 13 0 0 0 0 0 100 0 46
2011 HS 56 16 3 2 1 0 21 93 3 442
2011 HS-02 76 20 0 0 5 0 0 95 5 17
2011 HS-03 56 13 4 2 0 2 23 92 3 99
2011 HS-04 71 17 0 4 4 0 4 92 8 23
2011 HS-05 44 19 5 1 2 0 29 89 4 100
2011 HS-06 81 12 2 2 2 0 0 94 4 48
2011 HS-07 62 5 10 5 0 0 18 82 6 17
2008 HS 57 20 4 1 0 0 18 94 1 352
2008 HS-03 57 18 7 1 0 1 16 91 1 96
2008 HS-04 40 53 0 7 0 0 0 93 7 17
2008 HS-05 43 20 2 0 0 0 35 97 0 129
2008 HS-06 75 24 0 1 0 0 0 99 1 31
2008 HS-07 87 6 0 0 6 0 0 94 6 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 41 36 6 13 4 0 0 77 17 102
2019 HS-03 21 41 0 38 0 0 0 62 38 11
2019 HS-05 51 37 4 4 4 0 0 88 8 12
2019 HS-06 61 31 3 6 0 0 0 92 6 36
2019 HS-07 44 28 5 5 17 0 0 72 23 14
2017 HS 29 27 15 21 8 0 0 57 29 113
2017 HS-04 6 58 29 3 4 0 0 64 7 10
2017 HS-05 9 23 19 49 0 0 0 32 49 10
2017 HS-06 33 35 8 19 4 0 0 69 23 48
2017 HS-07 15 32 24 12 18 0 0 47 29 15
2014 HS 49 32 4 8 7 0 0 81 15 107
2014 HS-02 90 10 0 0 0 0 0 100 0 11
2014 HS-06 46 32 4 16 2 0 0 78 18 46
2011 HS 37 42 9 7 3 0 2 80 10 445
2011 HS-02 41 44 0 5 10 0 0 85 15 16
2011 HS-03 25 43 12 15 1 0 4 71 17 100
2011 HS-04 47 38 10 5 0 0 0 85 5 23
2011 HS-05 35 49 9 2 2 1 2 87 4 100
2011 HS-06 45 41 4 10 0 0 0 86 10 48
2011 HS-07 28 15 0 28 30 0 0 42 58 17

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 27 42 6 22 3 0 0 69 26 102
2019 HS-03 8 12 14 51 16 0 0 20 67 11
2019 HS-05 21 59 12 8 0 0 0 80 8 12
2019 HS-06 36 50 3 11 0 0 0 86 11 36
2019 HS-07 55 33 0 5 7 0 0 88 12 14
2018 HS 33 38 6 16 4 0 2 72 21 90
2018 HS-03 23 30 18 29 0 0 0 53 29 11
2018 HS-06 46 42 12 0 0 0 0 88 0 22
2018 HS-07 42 42 6 11 0 0 0 83 11 13
2017 HS 24 48 10 11 7 0 0 72 18 114
2017 HS-04 3 90 0 3 4 0 0 93 7 10
2017 HS-05 9 44 28 0 19 0 0 53 19 10
2017 HS-06 39 45 8 6 2 0 0 84 8 49
2017 HS-07 30 26 9 23 12 0 0 56 35 15
2014 HS 33 42 8 10 4 0 3 77 14 106
2014 HS-02 47 23 13 0 13 0 5 74 13 11
2014 HS-06 46 40 4 9 0 0 0 87 9 46
2011 HS 39 40 10 6 2 0 3 81 9 448
2011 HS-02 18 38 20 0 15 0 10 62 16 17
2011 HS-03 30 47 13 6 2 0 1 78 8 100
2011 HS-04 45 45 0 5 0 0 5 95 5 23
2011 HS-05 46 37 8 7 2 0 0 83 9 101
2011 HS-06 46 35 4 8 2 0 4 85 11 48
2011 HS-07 46 30 10 10 5 0 0 75 15 17
2008 HS 39 36 10 12 4 0 0 74 16 354
2008 HS-03 33 40 13 12 2 0 0 73 14 98
2008 HS-04 7 60 20 10 3 0 0 67 13 17
2008 HS-05 47 34 11 7 1 0 1 81 8 131
2008 HS-06 50 25 3 18 3 0 0 75 22 31
2008 HS-07 6 60 12 22 0 0 0 66 22 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 44 10 11 3 0 0 76 14 102
2019 HS-03 8 31 45 8 8 0 0 39 16 11
2019 HS-05 25 51 4 16 4 0 0 76 20 12
2019 HS-06 50 44 3 3 0 0 0 94 3 36
2019 HS-07 55 17 5 16 7 0 0 72 23 14
2017 HS 44 33 9 9 5 0 0 77 14 110
2017 HS-05 47 23 30 0 0 0 0 70 0 10
2017 HS-06 54 33 8 4 0 0 0 88 4 48
2017 HS-07 33 38 6 0 23 0 0 71 23 15
2014 HS 45 41 5 7 1 0 0 87 8 107
2014 HS-02 40 55 5 0 0 0 0 95 0 11
2014 HS-06 51 43 0 6 0 0 0 94 6 46

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 38 30 13 13 6 0 0 67 19 102
2019 HS-03 8 33 32 12 16 0 0 41 27 11
2019 HS-05 59 29 4 8 0 0 0 88 8 12
2019 HS-06 39 39 6 17 0 0 0 78 17 36
2019 HS-07 65 11 12 5 7 0 0 76 12 14
2018 HS 37 32 20 5 7 0 0 68 12 90
2018 HS-03 42 23 23 6 5 0 0 65 11 11
2018 HS-06 38 46 4 8 4 0 0 83 13 22
2018 HS-07 36 53 0 11 0 0 0 89 11 13
2017 HS 49 21 14 6 10 0 1 70 16 110
2017 HS-05 51 23 21 5 0 0 0 74 5 10
2017 HS-06 33 35 15 4 13 0 0 69 17 48
2017 HS-07 30 38 9 0 18 0 6 72 19 15
2014 HS 44 31 13 7 5 0 0 75 12 107
2014 HS-02 40 42 0 18 0 0 0 82 18 11
2014 HS-06 32 43 13 11 2 0 0 75 13 46
2011 HS 34 37 14 5 5 1 3 75 10 447
2011 HS-02 21 49 4 21 5 0 0 70 26 16
2011 HS-03 37 34 13 5 7 1 3 75 12 100
2011 HS-04 37 59 4 0 0 0 0 96 0 23
2011 HS-05 33 33 19 2 4 5 5 73 6 101
2011 HS-06 38 39 10 6 6 0 0 77 12 48
2011 HS-07 33 53 0 5 10 0 0 85 15 17

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 42 37 13 6 3 0 0 79 8 101
2019 HS-03 21 57 0 21 0 0 0 79 21 11
2019 HS-05 55 33 4 0 8 0 0 88 8 12
2019 HS-06 33 47 11 8 0 0 0 81 8 36
2019 HS-07 77 16 7 0 0 0 0 93 0 14
2018 HS 43 39 8 7 3 0 0 82 10 90
2018 HS-03 41 43 5 5 6 0 0 83 11 11
2018 HS-06 46 46 4 0 4 0 0 92 4 22
2018 HS-07 42 47 0 0 11 0 0 89 11 13
2017 HS 50 28 13 8 2 0 0 77 10 114
2017 HS-04 83 0 13 3 0 0 0 83 3 10
2017 HS-05 49 32 19 0 0 0 0 81 0 10
2017 HS-06 45 43 4 2 6 0 0 88 8 49
2017 HS-07 12 41 0 41 6 0 0 53 47 15
2014 HS 46 46 5 2 1 0 0 92 3 106
2014 HS-02 60 36 5 0 0 0 0 95 0 11
2014 HS-06 42 54 2 2 0 0 0 96 2 46
2011 HS 50 34 10 4 1 0 0 84 6 446
2011 HS-02 42 39 5 10 0 4 0 85 10 17
2011 HS-03 36 36 17 7 4 0 0 72 11 100
2011 HS-04 62 29 4 5 0 0 0 91 5 23
2011 HS-05 60 29 7 2 0 1 1 91 2 101
2011 HS-06 51 43 0 6 0 0 0 94 6 48
2011 HS-07 52 33 5 5 5 0 0 85 10 17
2008 HS 47 40 10 2 1 0 0 87 3 356
2008 HS-03 32 41 20 5 1 1 0 74 6 98
2008 HS-04 47 50 0 0 3 0 0 97 3 17
2008 HS-05 45 42 10 1 1 0 0 87 3 131
2008 HS-06 69 27 3 0 0 0 0 97 0 31
2008 HS-07 38 62 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 22 34 22 16 6 0 0 56 22 102
2019 HS-03 8 49 8 14 21 0 0 57 35 11
2019 HS-05 55 8 25 12 0 0 0 63 12 12
2019 HS-06 11 47 19 17 6 0 0 58 22 36
2019 HS-07 55 11 7 21 7 0 0 65 28 14
2018 HS 32 32 14 12 10 0 0 64 22 89
2018 HS-03 30 41 13 5 11 0 0 71 17 11
2018 HS-06 25 38 13 12 13 0 0 63 25 22
2018 HS-07 27 50 18 0 6 0 0 77 6 12
2017 HS 28 31 16 12 13 0 0 59 25 114
2017 HS-04 26 55 3 10 7 0 0 80 17 10
2017 HS-05 32 37 26 5 0 0 0 70 5 10
2017 HS-06 24 33 14 10 18 0 0 57 29 49
2017 HS-07 0 15 33 35 18 0 0 15 53 15
2014 HS 31 37 9 13 8 2 0 69 22 107
2014 HS-02 42 35 5 5 0 13 0 88 6 11
2014 HS-06 23 40 11 21 5 0 0 63 26 46
2011 HS 23 35 23 9 8 1 0 59 18 448
2011 HS-02 44 33 15 5 4 0 0 77 9 17
2011 HS-03 16 33 25 11 14 1 0 49 25 100
2011 HS-04 27 41 26 0 5 0 0 69 5 23
2011 HS-05 26 32 24 7 7 1 2 60 15 101
2011 HS-06 16 45 14 14 10 0 0 61 25 48
2011 HS-07 41 35 10 5 10 0 0 75 15 17

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 28 43 17 10 2 0 0 71 12 101
2019 HS-03 14 27 8 51 0 0 0 41 51 11
2019 HS-05 47 33 12 4 4 0 0 80 8 12
2019 HS-06 26 63 3 9 0 0 0 89 9 35
2019 HS-07 55 40 0 5 0 0 0 95 5 14
2018 HS 36 50 7 6 1 0 0 86 7 90
2018 HS-03 24 58 6 6 5 0 0 82 11 11
2018 HS-06 42 58 0 0 0 0 0 100 0 22
2018 HS-07 25 69 6 0 0 0 0 94 0 13
2017 HS 51 19 15 6 5 4 0 73 11 114
2017 HS-04 83 6 3 3 4 0 0 90 7 10
2017 HS-05 65 5 26 5 0 0 0 70 5 10
2017 HS-06 39 41 12 2 6 0 0 80 8 49
2017 HS-07 6 21 15 23 12 24 0 35 46 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 41 44 8 4 2 0 0 85 6 102
2019 HS-03 14 57 8 21 0 0 0 71 21 11
2019 HS-05 47 41 8 0 4 0 0 88 4 12
2019 HS-06 42 53 6 0 0 0 0 94 0 36
2019 HS-07 72 23 5 0 0 0 0 95 0 14
2018 HS 38 37 18 2 3 2 0 77 5 89
2018 HS-03 53 30 6 6 5 0 0 82 11 11
2018 HS-06 25 66 8 0 0 0 0 92 0 22
2018 HS-07 42 31 28 0 0 0 0 72 0 13
2017 HS 56 22 10 9 2 0 0 78 12 114
2017 HS-04 83 13 0 4 0 0 0 96 4 10
2017 HS-05 70 7 23 0 0 0 0 77 0 10
2017 HS-06 47 37 12 0 2 2 0 85 2 49
2017 HS-07 6 47 12 30 6 0 0 53 36 15
2014 HS 53 36 7 2 3 0 0 89 5 107
2014 HS-02 85 15 0 0 0 0 0 100 0 11
2014 HS-06 40 47 8 4 0 0 0 87 4 46
2011 HS 41 39 11 3 2 3 1 84 5 447
2011 HS-02 58 42 0 0 0 0 0 100 0 17
2011 HS-03 32 42 16 4 4 2 0 75 8 100
2011 HS-04 54 43 0 0 0 4 0 100 0 23
2011 HS-05 42 34 13 6 2 4 0 79 8 101
2011 HS-06 55 37 6 2 0 0 0 92 2 48
2011 HS-07 45 40 5 5 5 0 0 85 10 17
2008 HS 47 39 8 4 1 1 0 87 5 357
2008 HS-03 42 35 16 6 0 2 0 78 6 98
2008 HS-04 47 53 0 0 0 0 0 100 0 17
2008 HS-05 36 52 7 4 1 0 1 88 5 131
2008 HS-06 74 26 0 0 0 0 0 100 0 31
2008 HS-07 54 19 27 0 0 0 0 73 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 21 37 17 19 6 0 0 58 25 101
2019 HS-03 6 59 14 0 21 0 0 65 21 11
2019 HS-05 51 8 12 25 4 0 0 59 29 12
2019 HS-06 17 54 14 11 3 0 0 71 14 35
2019 HS-07 44 32 5 12 7 0 0 76 19 14
2018 HS 29 42 8 16 5 0 0 71 21 89
2018 HS-03 24 46 13 5 11 0 0 71 17 11
2018 HS-06 21 42 8 20 8 0 0 63 29 22
2018 HS-07 36 47 6 0 11 0 0 83 11 13
2017 HS 30 31 15 12 12 0 0 61 24 114
2017 HS-04 55 29 6 3 7 0 0 83 10 10
2017 HS-05 14 63 23 0 0 0 0 77 0 10
2017 HS-06 31 29 20 10 8 2 0 60 19 49
2017 HS-07 0 15 15 41 29 0 0 15 71 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 60 32 5 1 2 0 0 92 3 100
2019 HS-03 41 51 0 8 0 0 0 92 8 11
2019 HS-05 76 12 4 0 8 0 0 88 8 12
2019 HS-06 66 29 6 0 0 0 0 94 0 35
2019 HS-07 72 21 7 0 0 0 0 93 0 14
2018 HS 70 24 2 1 3 0 0 94 4 89
2018 HS-03 41 48 5 0 6 0 0 89 6 11
2018 HS-06 71 25 0 4 0 0 0 96 4 22
2018 HS-07 67 28 6 0 0 0 0 94 0 13
2017 HS 67 26 4 4 0 0 0 92 4 112
2017 HS-04 83 17 0 0 0 0 0 100 0 10
2017 HS-05 53 47 0 0 0 0 0 100 0 10
2017 HS-06 72 26 2 0 0 0 0 98 0 47
2017 HS-07 35 35 6 24 0 0 0 70 24 15
2014 HS 80 18 2 0 0 0 0 98 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 85 13 2 0 0 0 0 98 0 46
2011 HS 66 27 5 1 0 0 0 93 2 446
2011 HS-02 81 9 10 0 0 0 0 90 0 17
2011 HS-03 51 36 10 4 0 0 0 86 4 99
2011 HS-04 76 15 9 0 0 0 0 91 0 23
2011 HS-05 68 28 2 1 0 0 1 97 1 101
2011 HS-06 84 14 2 0 0 0 0 98 0 48
2011 HS-07 57 33 5 5 0 0 0 90 5 17

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 42 15 19 6 0 0 60 25 102
2019 HS-03 14 57 8 8 14 0 0 71 21 11
2019 HS-05 29 55 4 8 4 0 0 84 12 12
2019 HS-06 11 44 17 25 3 0 0 56 28 36
2019 HS-07 55 11 5 17 12 0 0 65 30 14
2018 HS 30 45 10 11 4 0 0 75 14 89
2018 HS-03 30 28 6 23 13 0 0 58 36 11
2018 HS-06 4 46 41 4 4 0 0 50 8 22
2018 HS-07 61 28 0 6 6 0 0 89 11 13
2017 HS 33 35 11 7 13 0 0 68 21 112
2017 HS-04 58 35 3 0 4 0 0 93 4 10
2017 HS-05 28 47 19 2 5 0 0 74 7 10
2017 HS-06 19 45 6 15 15 0 0 64 30 47
2017 HS-07 41 29 0 12 18 0 0 71 29 15
2014 HS 19 45 7 18 9 0 2 66 27 107
2014 HS-02 55 18 10 13 5 0 0 72 18 11
2014 HS-06 6 49 11 26 8 0 0 55 35 46
2011 HS 25 33 19 13 6 1 3 60 20 444
2011 HS-02 20 39 5 19 19 0 0 58 37 17
2011 HS-03 16 34 19 19 8 1 4 52 28 99
2011 HS-04 38 41 16 5 0 0 0 79 5 22
2011 HS-05 25 35 16 13 4 4 2 65 18 101
2011 HS-06 20 32 23 21 4 0 0 53 25 48
2011 HS-07 55 25 0 5 15 0 0 80 20 17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 34 19 10 5 0 0 66 15 102
2019 HS-03 21 51 6 0 21 0 0 73 21 11
2019 HS-05 59 29 8 0 4 0 0 88 4 12
2019 HS-06 22 44 22 11 0 0 0 67 11 36
2019 HS-07 60 11 11 19 0 0 0 70 19 14
2018 HS 33 37 14 9 7 0 0 71 16 89
2018 HS-03 24 46 11 0 18 0 0 71 18 11
2018 HS-06 21 46 25 0 8 0 0 67 8 22
2018 HS-07 67 17 11 0 6 0 0 83 6 13
2017 HS 41 19 23 8 9 0 0 61 17 112
2017 HS-04 83 3 10 0 4 0 0 87 4 10
2017 HS-05 51 23 19 7 0 0 0 74 7 10
2017 HS-06 26 36 11 17 11 0 0 62 28 47
2017 HS-07 12 21 53 9 6 0 0 32 15 15
2014 HS 23 45 14 9 8 0 0 69 17 107
2014 HS-02 35 38 10 13 5 0 0 72 18 11
2014 HS-06 17 49 20 8 6 0 0 65 15 46

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 34 42 12 9 4 0 0 75 12 101
2019 HS-03 8 31 47 0 14 0 0 39 14 11
2019 HS-05 72 16 8 0 4 0 0 88 4 12
2019 HS-06 33 58 3 6 0 0 0 92 6 36
2019 HS-07 60 11 5 17 7 0 0 70 24 14
2018 HS 28 46 14 10 2 0 0 74 12 89
2018 HS-03 36 30 18 17 0 0 0 65 17 11
2018 HS-06 17 67 12 0 4 0 0 84 4 22
2018 HS-07 36 58 6 0 0 0 0 94 0 13
2017 HS 43 25 12 10 10 0 0 68 20 112
2017 HS-04 58 32 6 0 4 0 0 90 4 10
2017 HS-05 51 23 23 2 0 0 0 74 2 10
2017 HS-06 36 45 9 2 9 0 0 81 11 47
2017 HS-07 0 23 18 47 12 0 0 23 59 15
2014 HS 25 55 10 7 3 0 0 80 10 107
2014 HS-02 35 43 17 5 0 0 0 77 5 11
2014 HS-06 30 53 11 7 0 0 0 82 7 46
2011 HS 36 43 12 6 2 1 1 80 8 446
2011 HS-02 39 23 10 19 0 0 10 68 21 17
2011 HS-03 30 47 13 8 3 0 0 77 11 100
2011 HS-04 52 39 9 0 0 0 0 91 0 23
2011 HS-05 34 48 10 4 1 2 1 85 5 101
2011 HS-06 50 36 4 8 2 0 0 85 11 47
2011 HS-07 45 45 5 0 5 0 0 90 5 17

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 48 40 7 3 3 0 0 88 5 102
2019 HS-03 35 49 8 8 0 0 0 84 8 11
2019 HS-05 80 16 0 0 4 0 0 96 4 12
2019 HS-06 39 53 6 3 0 0 0 92 3 36
2019 HS-07 70 17 12 0 0 0 0 88 0 14
2018 HS 59 31 3 4 1 1 0 91 5 89
2018 HS-03 59 36 0 5 0 0 0 95 5 11
2018 HS-06 38 58 0 0 4 0 0 96 4 22
2018 HS-07 78 11 0 11 0 0 0 89 11 13
2017 HS 53 36 5 4 2 0 0 89 6 112
2017 HS-04 83 10 3 4 0 0 0 93 4 10
2017 HS-05 51 49 0 0 0 0 0 100 0 10
2017 HS-06 47 38 9 6 0 0 0 85 6 47
2017 HS-07 15 62 6 6 12 0 0 77 18 15
2014 HS 67 27 1 2 3 0 0 94 4 106
2014 HS-02 65 35 0 0 0 0 0 100 0 11
2014 HS-06 66 32 0 0 2 0 0 98 2 46
2011 HS 57 31 7 2 1 0 0 89 4 447
2011 HS-02 43 38 5 10 4 0 0 81 14 17
2011 HS-03 46 38 11 2 4 0 0 84 6 100
2011 HS-04 62 33 0 5 0 0 0 95 5 23
2011 HS-05 65 29 5 1 0 0 0 94 1 100
2011 HS-06 67 27 4 2 0 0 0 94 2 48
2011 HS-07 75 10 5 10 0 0 0 85 10 17
2008 HS 56 37 5 1 0 0 0 93 2 357
2008 HS-03 39 44 15 2 0 0 0 83 2 98
2008 HS-04 57 40 0 0 3 0 0 97 3 17
2008 HS-05 53 42 4 0 1 0 0 95 1 131
2008 HS-06 79 21 0 0 0 0 0 100 0 31
2008 HS-07 60 40 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 32 18 8 3 0 4 70 12 100
2019 HS-03 8 33 45 14 0 0 0 41 14 11
2019 HS-05 29 59 8 4 0 0 0 88 4 12
2019 HS-06 47 25 19 3 6 0 0 72 8 36
2019 HS-07 56 23 21 0 0 0 0 79 0 14
2018 HS 42 38 11 3 3 0 3 82 6 91
2018 HS-03 23 54 5 18 0 0 0 77 18 11
2018 HS-06 52 32 16 0 0 0 0 84 0 23
2018 HS-07 36 53 6 6 0 0 0 89 6 13
2017 HS 29 41 15 9 1 0 4 73 11 114
2017 HS-04 29 32 29 3 7 0 0 61 10 10
2017 HS-05 0 81 0 0 0 0 19 100 0 10
2017 HS-06 37 47 8 8 0 0 0 84 8 49
2017 HS-07 47 18 23 12 0 0 0 65 12 15
2014 HS 50 29 12 5 3 0 1 80 8 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 36 43 17 2 2 0 0 79 4 46
2011 HS 51 34 11 4 1 0 0 85 5 447
2011 HS-02 63 20 4 13 0 0 0 83 13 17
2011 HS-03 48 32 13 6 1 0 0 80 7 100
2011 HS-04 61 24 0 15 0 0 0 85 15 23
2011 HS-05 49 44 6 0 1 0 0 93 1 101
2011 HS-06 47 28 19 4 2 0 0 75 6 48
2011 HS-07 52 15 28 5 0 0 0 67 5 17
2008 HS 42 36 17 3 2 0 0 78 5 357
2008 HS-03 39 37 19 2 3 0 0 76 5 98
2008 HS-04 30 60 10 0 0 0 0 90 0 17
2008 HS-05 48 37 9 2 4 0 0 85 6 131
2008 HS-06 44 38 15 3 0 0 0 82 3 31
2008 HS-07 34 33 27 6 0 0 0 67 6 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 9 22 39 18 10 0 1 29 31 101
2019 HS-03 0 33 43 23 0 0 0 23 33 11
2019 HS-05 21 24 51 0 4 0 0 4 45 12
2019 HS-06 9 14 34 29 11 0 3 41 24 35
2019 HS-07 11 11 28 17 34 0 0 51 21 14
2018 HS 8 22 41 11 11 5 2 24 32 87
2018 HS-03 6 35 18 17 24 0 0 41 41 11
2018 HS-06 0 16 56 8 20 0 0 28 16 23
2018 HS-07 12 19 12 44 12 0 0 57 31 11
2017 HS 6 18 35 20 16 0 5 37 26 110
2017 HS-04 4 29 39 29 0 0 0 29 33 10
2017 HS-06 4 27 38 13 17 0 2 30 32 48
2017 HS-07 18 12 59 6 6 0 0 12 29 15
2014 HS 12 15 31 30 11 2 0 42 27 105
2014 HS-02 13 0 15 60 13 0 0 72 13 11
2014 HS-06 9 32 33 24 2 0 0 26 41 45
2011 HS 8 26 26 23 10 1 6 35 36 436
2011 HS-02 0 28 34 18 5 0 15 27 33 17
2011 HS-03 9 26 22 29 11 0 4 42 36 100
2011 HS-04 4 30 29 22 12 0 4 35 35 22
2011 HS-05 14 20 21 25 10 1 9 39 37 96
2011 HS-06 0 33 29 22 10 2 4 35 35 48
2011 HS-07 20 25 23 23 5 0 5 29 47 17
2008 HS 5 24 35 18 15 0 3 34 30 346
2008 HS-03 9 34 31 14 11 0 2 25 43 95
2008 HS-04 3 23 47 27 0 0 0 27 26 17
2008 HS-05 5 18 32 24 16 1 4 42 25 128
2008 HS-06 5 17 33 18 27 0 0 46 22 31
2008 HS-07 6 19 42 27 0 0 5 28 27 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 25 26 26 14 1 1 40 34 102
2019 HS-03 20 51 21 0 8 0 0 8 71 11
2019 HS-05 0 8 12 72 4 4 0 79 8 12
2019 HS-06 8 11 33 33 11 0 3 46 20 36
2019 HS-07 17 11 21 7 44 0 0 51 28 14
2018 HS 6 28 20 24 11 3 8 40 38 86
2018 HS-03 6 40 5 24 18 0 6 45 49 11
2018 HS-06 0 32 24 32 12 0 0 44 32 23
2018 HS-07 13 7 37 30 13 0 0 43 20 10
2017 HS 14 12 30 15 25 0 5 42 27 112
2017 HS-05 0 7 23 23 28 0 19 63 9 10
2017 HS-06 14 18 43 8 14 0 2 23 33 49
2017 HS-07 23 29 12 24 3 0 9 29 58 15
2014 HS 10 17 24 26 19 3 2 46 28 105
2014 HS-02 0 18 15 13 55 0 0 67 18 11
2014 HS-06 6 28 37 22 4 2 0 26 35 45
2011 HS 7 16 28 21 16 5 7 42 26 435
2011 HS-02 15 22 34 10 0 10 10 12 46 17
2011 HS-03 10 12 22 29 17 3 7 51 25 97
2011 HS-04 0 13 31 26 18 4 8 50 15 22
2011 HS-05 7 11 28 20 18 9 8 45 22 96
2011 HS-06 4 31 31 14 16 2 2 32 36 48
2011 HS-07 20 15 10 23 28 0 5 53 36 17
2008 HS 7 18 29 21 17 2 5 42 27 346
2008 HS-03 12 21 24 23 12 3 5 38 36 96
2008 HS-04 7 3 67 17 7 0 0 23 10 17
2008 HS-05 5 16 25 25 15 6 8 47 24 128
2008 HS-06 3 18 29 25 24 0 0 50 22 30
2008 HS-07 6 41 6 0 41 0 5 43 50 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 26 36 17 9 3 2 27 36 102
2019 HS-03 21 21 43 6 8 0 0 14 43 11
2019 HS-05 4 25 45 25 0 0 0 25 29 12
2019 HS-06 6 22 47 17 3 0 6 21 29 36
2019 HS-07 23 5 11 0 44 17 0 53 34 14
2018 HS 14 25 18 17 17 1 9 37 43 89
2018 HS-03 6 30 30 5 18 0 11 26 40 11
2018 HS-06 8 40 12 20 16 0 4 38 50 23
2018 HS-07 0 18 12 53 18 0 0 71 18 12
2017 HS 15 12 38 8 18 4 5 28 30 111
2017 HS-04 29 7 39 0 0 26 0 0 48 10
2017 HS-06 15 19 31 15 10 2 8 28 37 48
2017 HS-07 12 6 47 18 15 0 3 33 18 15
2014 HS 17 19 28 21 10 3 2 33 38 105
2014 HS-02 25 0 35 22 18 0 0 40 25 11
2014 HS-06 18 22 26 19 9 2 4 30 42 45
2011 HS 11 19 26 20 9 6 9 34 35 433
2011 HS-02 9 13 39 19 0 0 20 24 27 17
2011 HS-03 16 23 21 21 10 5 4 34 43 98
2011 HS-04 8 17 44 14 13 0 4 28 26 22
2011 HS-05 9 26 20 16 6 9 14 29 45 94
2011 HS-06 9 19 27 21 13 2 10 38 31 47
2011 HS-07 15 15 20 36 10 0 5 48 31 17
2008 HS 9 21 33 15 10 6 6 29 34 341
2008 HS-03 12 29 32 10 5 8 4 17 47 93
2008 HS-04 7 17 60 10 0 3 3 11 25 17
2008 HS-05 10 19 26 19 8 8 10 33 36 126
2008 HS-06 4 10 39 25 21 0 0 46 15 30
2008 HS-07 13 29 27 12 20 0 0 32 41 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 2 4 26 46 16 2 3 66 6 101
2019 HS-03 8 0 55 6 23 0 8 32 8 11
2019 HS-05 0 8 21 55 8 8 0 68 9 12
2019 HS-06 3 3 17 57 14 3 3 76 6 35
2019 HS-07 5 5 11 16 51 0 12 76 12 14
2018 HS 2 9 19 30 23 8 9 64 13 88
2018 HS-03 0 0 11 30 35 18 6 85 0 11
2018 HS-06 0 4 32 40 24 0 0 64 4 23
2018 HS-07 6 6 6 34 41 0 6 80 13 11
2017 HS 7 10 22 30 19 4 8 55 20 108
2017 HS-06 4 6 23 38 17 0 13 62 12 48
2017 HS-07 6 38 25 19 9 0 3 29 45 14
2014 HS 4 11 30 30 15 3 7 51 17 104
2014 HS-02 0 0 38 40 18 0 5 61 0 11
2014 HS-06 4 9 33 32 11 2 9 48 15 44
2011 HS 4 16 27 25 14 3 10 45 23 432
2011 HS-02 0 9 23 39 5 0 24 58 11 17
2011 HS-03 7 23 16 28 18 4 4 50 32 96
2011 HS-04 0 12 44 18 22 0 4 42 12 22
2011 HS-05 6 15 37 17 8 3 14 30 26 95
2011 HS-06 2 12 21 29 22 0 14 59 17 48
2011 HS-07 0 15 20 51 10 0 5 64 16 17
2008 HS 7 13 27 31 14 2 5 49 22 341
2008 HS-03 16 25 32 17 8 3 1 25 42 95
2008 HS-04 3 7 38 35 14 0 3 50 11 16
2008 HS-05 5 11 28 29 12 5 9 48 19 125
2008 HS-06 1 4 17 53 24 0 0 77 6 30
2008 HS-07 6 0 19 27 48 0 0 74 6 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 21 16 31 16 14 1 1 31 37 102
2019 HS-03 14 14 57 0 16 0 0 16 27 11
2019 HS-05 0 8 33 25 29 4 0 57 8 12
2019 HS-06 25 28 22 22 3 0 0 25 53 36
2019 HS-07 21 16 12 0 39 0 12 44 42 14
2018 HS 20 18 17 26 14 0 6 42 40 87
2018 HS-03 24 18 15 36 0 0 6 39 45 11
2018 HS-06 24 20 12 28 16 0 0 44 44 23
2018 HS-07 6 12 47 22 12 0 0 34 19 11
2017 HS 10 16 34 18 12 4 6 33 29 111
2017 HS-05 0 2 42 32 5 0 19 46 3 10
2017 HS-06 20 20 35 14 8 0 2 23 42 49
2017 HS-07 19 25 38 3 16 0 0 19 43 14
2014 HS 16 24 24 15 18 2 2 35 41 106
2014 HS-02 0 10 23 17 50 0 0 67 10 11
2014 HS-06 18 37 26 11 4 0 4 16 57 45
2011 HS 10 24 30 18 12 1 5 32 36 439
2011 HS-02 10 18 39 20 5 0 10 27 30 17
2011 HS-03 16 24 22 21 14 1 3 36 41 98
2011 HS-04 15 12 44 13 13 0 4 27 27 22
2011 HS-05 6 28 40 9 12 1 5 22 35 98
2011 HS-06 4 29 32 16 12 0 6 30 35 48
2011 HS-07 15 25 18 28 15 0 0 43 39 17
2008 HS 13 18 36 18 11 1 4 30 32 349
2008 HS-03 15 32 33 11 7 2 1 18 48 96
2008 HS-04 3 23 60 7 3 0 3 10 28 17
2008 HS-05 12 13 38 22 10 1 3 34 26 127
2008 HS-06 9 8 42 21 17 0 3 39 17 31
2008 HS-07 19 18 6 36 20 0 0 56 37 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 11 16 28 17 27 1 1 45 27 102
2019 HS-03 21 45 20 6 8 0 0 14 67 11
2019 HS-05 4 8 16 25 47 0 0 72 12 12
2019 HS-06 11 19 33 28 6 3 0 34 31 36
2019 HS-07 17 5 33 0 44 0 0 44 23 14
2018 HS 10 15 21 25 16 2 10 47 29 86
2018 HS-03 13 23 24 15 24 0 0 40 36 11
2018 HS-06 12 28 12 36 12 0 0 48 40 23
2018 HS-07 19 6 41 22 6 6 0 30 26 11
2017 HS 11 14 27 15 23 4 6 42 28 111
2017 HS-06 12 18 41 14 10 0 4 26 32 49
2017 HS-07 12 47 18 6 15 0 3 21 61 15
2014 HS 11 10 25 26 24 3 2 52 22 105
2014 HS-02 0 5 28 13 55 0 0 67 5 11
2014 HS-06 13 15 29 30 6 2 4 39 30 45
2011 HS 11 24 25 20 9 3 7 32 39 435
2011 HS-02 0 22 34 15 5 5 20 26 29 17
2011 HS-03 12 21 23 26 11 3 4 40 35 98
2011 HS-04 0 39 9 28 12 0 12 46 44 23
2011 HS-05 14 31 22 13 9 5 6 25 50 94
2011 HS-06 8 14 39 24 8 0 6 35 24 48
2011 HS-07 16 5 5 45 29 0 0 74 21 16
2008 HS 7 23 27 23 15 3 3 40 31 342
2008 HS-03 8 29 16 24 17 4 3 44 39 94
2008 HS-04 3 10 45 38 0 0 3 39 14 16
2008 HS-05 9 29 28 19 10 3 2 30 40 126
2008 HS-06 0 12 29 31 24 3 0 57 13 30
2008 HS-07 19 16 6 27 32 0 0 59 35 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 8 16 25 30 13 6 1 46 27 102
2019 HS-03 27 53 6 6 8 0 0 14 80 11
2019 HS-05 4 0 37 55 4 0 0 59 4 12
2019 HS-06 0 17 31 39 3 8 3 47 19 36
2019 HS-07 17 11 5 5 44 12 5 60 34 14
2018 HS 12 21 19 18 14 4 12 38 39 86
2018 HS-03 24 17 11 18 23 0 6 44 44 11
2018 HS-06 0 28 28 16 20 4 4 39 30 23
2018 HS-07 7 13 37 30 7 7 0 39 21 10
2017 HS 13 11 38 13 16 4 5 32 26 112
2017 HS-05 0 7 61 5 23 0 5 29 7 10
2017 HS-06 14 10 27 24 8 2 14 39 29 49
2017 HS-07 23 24 23 12 15 0 3 27 49 15
2014 HS 16 11 25 24 16 5 3 43 29 104
2014 HS-02 0 10 23 25 30 0 13 62 12 11
2014 HS-06 16 15 35 15 11 4 4 28 34 45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 9 18 39 17 14 1 2 32 28 102
2019 HS-03 0 63 29 0 8 0 0 8 63 11
2019 HS-05 4 0 72 12 12 0 0 24 4 12
2019 HS-06 8 17 36 25 11 0 3 37 26 36
2019 HS-07 16 11 11 5 51 0 7 60 28 14
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 65 16 15 2 0 0 3 83 2 102
2019 HS-03 49 45 0 0 0 0 6 100 0 11
2019 HS-05 71 4 25 0 0 0 0 75 0 12
2019 HS-06 83 8 6 3 0 0 0 92 3 36
2019 HS-07 53 7 34 0 0 0 7 64 0 14
2017 HS 67 16 3 8 0 0 5 88 9 114
2017 HS-04 39 32 0 26 0 0 3 73 27 10
2017 HS-05 72 5 5 19 0 0 0 77 19 10
2017 HS-06 69 20 6 0 2 0 2 92 2 49
2017 HS-07 59 12 6 0 0 0 24 92 0 15
2014 HS 83 11 1 2 0 0 3 97 2 107
2014 HS-02 73 27 0 0 0 0 0 100 0 11
2014 HS-06 92 8 0 0 0 0 0 100 0 46
2011 HS 70 20 2 1 2 0 4 94 4 448
2011 HS-02 71 20 0 0 0 0 10 100 0 17
2011 HS-03 68 18 3 0 5 0 6 92 5 100
2011 HS-04 83 17 0 0 0 0 0 100 0 23
2011 HS-05 60 32 2 4 2 0 1 93 6 101
2011 HS-06 84 12 0 0 2 0 2 98 2 48
2011 HS-07 80 0 10 0 10 0 0 80 10 17
2008 HS 67 22 4 1 1 1 4 94 2 358
2008 HS-03 64 22 8 1 1 3 2 90 2 98
2008 HS-04 57 30 0 0 3 0 10 96 4 17
2008 HS-05 63 29 4 2 1 0 1 93 3 133
2008 HS-06 76 17 3 0 0 0 3 96 0 31
2008 HS-07 65 0 0 0 6 16 13 91 9 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 21 31 25 11 8 5 0 54 20 102
2019 HS-03 0 25 14 8 21 32 0 37 43 11
2019 HS-05 25 37 33 4 0 0 0 63 4 12
2019 HS-06 19 44 19 14 3 0 0 64 17 36
2019 HS-07 55 11 5 17 12 0 0 65 30 14
2018 HS 26 34 16 12 10 2 1 61 22 91
2018 HS-03 24 28 31 11 5 0 0 53 17 11
2018 HS-06 24 44 12 4 12 0 4 71 17 23
2018 HS-07 25 47 11 6 11 0 0 72 17 13
2017 HS 20 26 12 21 14 5 1 49 38 114
2017 HS-04 55 10 3 7 0 26 0 86 9 10
2017 HS-05 23 19 16 42 0 0 0 42 42 10
2017 HS-06 20 35 14 18 10 2 0 56 29 49
2017 HS-07 0 18 6 18 59 0 0 18 76 15
2014 HS 23 40 10 10 12 3 1 66 23 107
2014 HS-02 30 48 0 0 18 0 5 81 19 11
2014 HS-06 17 39 17 15 11 2 0 57 26 46

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 36 20 20 14 10 0 0 56 24 102
2019 HS-03 16 31 32 0 21 0 0 47 21 11
2019 HS-05 72 16 4 8 0 0 0 88 8 12
2019 HS-06 31 25 22 14 8 0 0 56 22 36
2019 HS-07 44 21 5 11 19 0 0 65 30 14
2018 HS 36 31 13 11 9 0 0 67 19 91
2018 HS-03 35 24 18 23 0 0 0 59 23 11
2018 HS-06 24 36 32 0 8 0 0 60 8 23
2018 HS-07 50 17 11 11 11 0 0 67 22 13
2017 HS 38 19 10 21 12 0 0 57 33 114
2017 HS-04 55 13 26 3 4 0 0 67 7 10
2017 HS-05 49 19 5 28 0 0 0 68 28 10
2017 HS-06 29 27 14 12 18 0 0 55 31 49
2017 HS-07 6 6 12 47 29 0 0 12 76 15
2014 HS 39 34 6 10 10 0 1 73 20 107
2014 HS-02 35 47 5 13 0 0 0 82 13 11
2014 HS-06 30 38 11 6 15 0 0 68 21 46

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 39 13 5 9 0 0 72 14 102
2019 HS-03 8 47 32 0 14 0 0 55 14 11
2019 HS-05 47 49 4 0 0 0 0 96 0 12
2019 HS-06 33 50 11 6 0 0 0 83 6 36
2019 HS-07 49 11 11 12 17 0 0 60 30 14
2018 HS 40 36 10 11 3 0 0 76 14 91
2018 HS-03 41 18 11 30 0 0 0 59 30 11
2018 HS-06 28 56 8 8 0 0 0 84 8 23
2018 HS-07 50 28 11 0 11 0 0 78 11 13
2017 HS 24 41 18 8 8 0 0 65 17 114
2017 HS-04 35 58 0 3 4 0 0 93 7 10
2017 HS-05 23 49 23 5 0 0 0 72 5 10
2017 HS-06 20 37 14 16 12 0 0 57 29 49
2017 HS-07 0 21 39 18 23 0 0 21 41 15
2014 HS 32 45 8 9 7 0 0 77 16 107
2014 HS-02 17 53 25 5 0 0 0 70 5 11
2014 HS-06 27 49 2 13 8 0 0 76 22 46

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 22 44 19 8 7 0 0 66 15 102
2019 HS-03 21 49 16 8 6 0 0 71 14 11
2019 HS-05 33 41 25 0 0 0 0 75 0 12
2019 HS-06 22 47 19 6 6 0 0 69 11 36
2019 HS-07 49 16 16 0 19 0 0 65 19 14
2018 HS 42 26 19 9 3 1 0 69 12 91
2018 HS-03 36 28 24 11 0 0 0 64 11 11
2018 HS-06 20 44 32 0 4 0 0 64 4 23
2018 HS-07 56 22 11 0 11 0 0 78 11 13
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 32 21 27 3 3 1 13 62 7 102
2019 HS-03 27 43 0 6 8 0 16 84 16 11
2019 HS-05 71 25 4 0 0 0 0 96 0 12
2019 HS-06 17 11 44 0 0 3 25 38 0 36
2019 HS-07 65 11 7 12 0 0 5 80 13 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 28 36 23 7 5 1 0 64 13 101
2019 HS-03 8 31 39 14 8 0 0 39 21 11
2019 HS-05 47 49 4 0 0 0 0 96 0 11
2019 HS-06 22 36 28 11 3 0 0 58 14 36
2019 HS-07 65 16 5 7 7 0 0 81 14 14
2018 HS 47 29 6 11 6 1 0 76 17 91
2018 HS-03 30 30 24 11 5 0 0 59 17 11
2018 HS-06 20 52 8 4 16 0 0 72 20 23
2018 HS-07 72 11 0 6 11 0 0 83 17 13
2017 HS 51 18 15 8 7 0 0 69 16 112
2017 HS-05 47 28 26 0 0 0 0 74 0 10
2017 HS-06 29 31 17 10 10 2 0 62 21 48
2017 HS-07 24 23 12 23 18 0 0 47 41 15
2014 HS 43 32 12 5 8 0 0 75 13 107
2014 HS-02 72 23 0 0 5 0 0 95 5 11
2014 HS-06 30 40 15 7 8 0 0 70 16 46
2011 HS 32 39 17 8 3 0 1 71 12 446
2011 HS-02 49 28 10 13 0 0 0 77 13 17
2011 HS-03 33 30 22 10 6 0 0 62 16 99
2011 HS-04 44 47 4 5 0 0 0 91 5 22
2011 HS-05 31 46 14 5 3 0 2 79 7 101
2011 HS-06 16 43 23 12 6 0 0 59 19 48
2011 HS-07 50 30 15 5 0 0 0 80 5 17
2008 HS 38 37 11 6 8 0 0 75 14 357
2008 HS-03 31 36 17 10 6 0 0 67 16 97
2008 HS-04 50 24 10 10 7 0 0 73 17 17
2008 HS-05 36 45 13 3 2 0 0 82 5 132
2008 HS-06 43 32 7 8 10 0 0 75 18 31
2008 HS-07 47 40 0 0 13 0 0 87 13 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 36 32 14 6 7 5 0 71 14 102
2019 HS-03 14 25 0 21 8 32 0 57 43 11
2019 HS-05 49 47 0 4 0 0 0 96 4 12
2019 HS-06 31 36 22 6 3 3 0 69 9 36
2019 HS-07 65 16 0 7 12 0 0 81 19 14
2018 HS 44 36 5 9 5 1 0 81 14 91
2018 HS-03 36 41 0 23 0 0 0 77 23 11
2018 HS-06 28 48 4 4 12 4 0 79 17 23
2018 HS-07 67 11 11 0 11 0 0 78 11 13
2017 HS 48 20 13 7 11 1 1 69 18 112
2017 HS-05 51 23 26 0 0 0 0 74 0 10
2017 HS-06 25 31 15 17 10 2 0 57 28 48
2017 HS-07 24 15 15 12 35 0 0 39 47 15
2014 HS 44 29 10 7 9 1 0 74 17 107
2014 HS-02 72 10 0 13 5 0 0 82 18 11
2014 HS-06 32 34 15 11 8 0 0 65 20 46
2011 HS 34 37 15 8 3 2 1 73 11 447
2011 HS-02 49 20 15 11 5 0 0 69 16 16
2011 HS-03 30 35 13 11 6 3 3 69 18 100
2011 HS-04 49 37 10 4 0 0 0 86 4 23
2011 HS-05 36 36 20 6 3 0 0 72 8 101
2011 HS-06 24 47 10 12 2 4 0 74 15 48
2011 HS-07 50 20 5 20 5 0 0 70 25 17
2008 HS 38 34 16 4 7 2 0 73 11 354
2008 HS-03 27 35 26 7 4 1 0 63 11 96
2008 HS-04 26 44 27 0 3 0 0 70 3 17
2008 HS-05 36 42 15 2 4 1 0 79 6 130
2008 HS-06 58 11 14 3 10 3 0 72 14 31
2008 HS-07 47 40 0 0 13 0 0 87 13 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 40 30 17 3 10 0 0 70 13 102
2019 HS-03 14 18 45 0 23 0 0 31 23 11
2019 HS-05 84 8 4 4 0 0 0 92 4 12
2019 HS-06 28 53 14 3 3 0 0 81 6 36
2019 HS-07 65 16 0 7 12 0 0 81 19 14
2018 HS 49 29 9 7 5 0 0 78 13 91
2018 HS-03 43 28 18 6 5 0 0 70 11 11
2018 HS-06 28 40 8 20 4 0 0 68 24 23
2018 HS-07 72 11 6 0 11 0 0 83 11 13
2017 HS 41 26 12 7 9 0 4 70 17 112
2017 HS-05 47 47 5 2 0 0 0 93 2 10
2017 HS-06 31 33 8 15 13 0 0 65 27 48
2017 HS-07 3 39 23 12 23 0 0 41 35 15
2014 HS 37 38 5 12 9 0 0 75 20 107
2014 HS-02 72 10 0 5 13 0 0 82 18 11
2014 HS-06 19 51 8 13 8 0 0 70 22 46
2011 HS 34 41 12 8 4 1 1 76 12 447
2011 HS-02 39 52 0 9 0 0 0 91 9 17
2011 HS-03 29 41 13 7 8 2 0 72 15 100
2011 HS-04 49 37 5 9 0 0 0 86 9 23
2011 HS-05 42 41 8 4 4 0 1 84 8 101
2011 HS-06 20 39 12 25 4 0 0 59 29 48
2011 HS-07 50 15 10 15 10 0 0 65 25 17
2008 HS 39 37 12 5 7 0 0 76 13 355
2008 HS-03 31 37 18 10 4 0 0 68 14 96
2008 HS-04 63 13 10 10 3 0 0 77 13 17
2008 HS-05 37 45 12 1 4 0 1 83 5 131
2008 HS-06 37 32 14 7 10 0 0 69 17 31
2008 HS-07 46 41 0 0 13 0 0 87 13 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 70 14 10 2 0 0 4 88 2 101
2019 HS-03 43 20 32 0 0 0 6 66 0 11
2019 HS-05 75 4 21 0 0 0 0 79 0 12
2019 HS-06 83 11 3 0 0 0 3 97 0 35
2019 HS-07 70 11 7 0 0 0 12 92 0 14
2017 HS 83 13 1 0 0 0 2 98 0 111
2017 HS-05 72 23 5 0 0 0 0 95 0 10
2017 HS-06 77 17 2 0 2 0 2 96 2 48
2017 HS-07 78 16 0 0 0 0 6 100 0 14
2014 HS 85 12 0 0 0 0 2 100 0 106
2014 HS-02 100 0 0 0 0 0 0 100 0 10
2014 HS-06 81 19 0 0 0 0 0 100 0 46
2011 HS 73 20 3 1 2 0 1 94 3 447
2011 HS-02 87 4 5 0 0 0 5 95 0 17
2011 HS-03 74 16 3 4 2 0 1 91 6 100
2011 HS-04 88 12 0 0 0 0 0 100 0 23
2011 HS-05 67 29 3 1 1 0 0 95 2 100
2011 HS-06 81 10 4 0 4 0 0 92 4 48
2011 HS-07 75 5 10 0 10 0 0 80 10 17
2008 HS 76 17 2 1 1 0 4 96 2 356
2008 HS-03 72 24 1 1 1 1 0 97 2 97
2008 HS-04 76 0 3 0 0 0 20 96 0 17
2008 HS-05 70 23 2 4 1 0 1 93 4 132
2008 HS-06 93 7 0 0 0 0 0 100 0 30
2008 HS-07 71 22 0 0 0 0 6 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 38 21 7 5 10 4 15 73 18 102
2019 HS-03 16 25 6 6 8 32 8 68 23 11
2019 HS-05 84 8 0 4 0 0 4 96 4 12
2019 HS-06 17 17 14 11 11 3 28 48 32 36
2019 HS-07 67 11 5 0 7 0 11 86 8 14
2017 HS 26 24 14 7 8 10 12 64 19 113
2017 HS-04 32 35 0 4 3 26 0 91 9 10
2017 HS-05 28 19 23 5 2 19 5 61 9 10
2017 HS-06 20 12 8 4 22 8 24 48 39 49
2017 HS-07 0 28 35 19 12 0 6 30 33 14
2014 HS 30 20 13 5 11 8 13 64 20 107
2014 HS-02 30 43 0 0 5 13 9 93 7 11
2014 HS-06 15 13 15 11 17 4 26 39 39 46
2011 HS 27 23 15 9 7 3 15 62 20 443
2011 HS-02 33 15 20 14 5 5 10 56 22 17
2011 HS-03 24 21 19 10 6 7 14 56 20 100
2011 HS-04 51 24 4 4 5 0 12 86 10 23
2011 HS-05 26 27 10 7 6 3 21 68 18 100
2011 HS-06 16 16 19 12 21 0 16 38 39 48
2011 HS-07 50 20 10 15 5 0 0 70 20 17

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 48 26 11 4 7 5 0 78 11 102
2019 HS-03 14 25 8 8 14 32 0 57 31 11
2019 HS-05 92 8 0 0 0 0 0 100 0 12
2019 HS-06 39 31 14 8 3 6 0 74 12 36
2019 HS-07 76 5 0 0 19 0 0 81 19 14
2018 HS 51 30 9 4 5 1 0 81 9 91
2018 HS-03 30 35 18 6 5 6 0 68 12 11
2018 HS-06 32 44 12 4 8 0 0 76 12 23
2018 HS-07 78 11 0 6 6 0 0 89 11 13
2017 HS 40 23 20 6 10 1 0 65 15 113
2017 HS-04 61 3 29 4 3 0 0 64 7 10
2017 HS-05 51 23 23 2 0 0 0 74 2 10
2017 HS-06 33 27 16 10 10 2 2 62 21 49
2017 HS-07 28 12 16 12 31 0 0 41 43 14

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 43 27 12 12 5 0 0 70 18 101
2019 HS-03 8 25 14 39 14 0 0 33 53 11
2019 HS-05 71 29 0 0 0 0 0 100 0 12
2019 HS-06 31 43 17 9 0 0 0 74 9 35
2019 HS-07 70 11 0 5 14 0 0 81 19 14
2018 HS 57 23 8 7 5 0 0 80 12 90
2018 HS-03 36 30 18 11 5 0 0 65 17 11
2018 HS-06 20 56 12 8 4 0 0 76 12 23
2018 HS-07 78 11 0 6 6 0 0 89 11 13
2017 HS 43 22 18 5 11 1 0 65 16 113
2017 HS-04 87 3 3 3 4 0 0 90 7 10
2017 HS-05 51 37 12 0 0 0 0 88 0 10
2017 HS-06 31 22 16 6 18 4 2 57 26 49
2017 HS-07 28 12 22 6 31 0 0 41 37 14
2014 HS 48 30 8 6 8 0 0 78 14 107
2014 HS-02 77 18 0 0 5 0 0 95 5 11
2014 HS-06 32 32 13 16 8 0 0 63 24 46
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 36 31 11 11 3 8 1 72 16 102
2019 HS-03 21 12 14 8 14 32 0 49 31 11
2019 HS-05 67 21 12 0 0 0 0 88 0 12
2019 HS-06 33 36 8 22 0 0 0 69 22 36
2019 HS-07 62 17 0 11 0 5 5 88 12 14
2018 HS 29 32 11 7 8 11 2 70 17 89
2018 HS-03 26 11 19 18 0 26 0 50 24 10
2018 HS-06 28 52 4 0 12 4 0 83 13 23
2018 HS-07 29 47 6 0 12 6 0 81 12 12
2017 HS 31 27 8 8 16 5 4 64 27 113
2017 HS-04 3 39 3 26 4 26 0 56 40 10
2017 HS-05 65 30 5 0 0 0 0 95 0 10
2017 HS-06 37 29 8 10 14 2 0 67 25 49
2017 HS-07 3 26 12 6 23 6 24 42 42 15
2014 HS 37 30 11 8 7 7 0 72 16 107
2014 HS-02 77 5 0 0 5 13 0 94 6 11
2014 HS-06 34 41 11 6 6 2 0 76 13 46
2011 HS 22 34 20 8 7 8 1 62 16 445
2011 HS-02 34 43 10 5 9 0 0 77 13 17
2011 HS-03 14 37 20 12 7 11 0 57 21 99
2011 HS-04 32 43 14 4 4 4 0 78 8 23
2011 HS-05 22 32 24 4 3 13 2 64 8 101
2011 HS-06 36 23 16 10 12 0 2 60 23 48
2011 HS-07 50 5 15 15 15 0 0 55 30 17

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 25 41 16 11 4 2 1 68 15 101
2019 HS-03 6 14 43 16 14 0 8 21 32 11
2019 HS-05 59 33 4 4 0 0 0 92 4 12
2019 HS-06 31 37 17 14 0 0 0 69 14 35
2019 HS-07 44 28 12 11 0 5 0 76 11 14
2018 HS 23 33 16 8 12 5 2 60 22 88
2018 HS-03 26 5 39 18 5 7 0 34 25 10
2018 HS-06 16 48 16 8 12 0 0 64 20 23
2018 HS-07 23 53 0 0 18 6 0 81 19 12
2017 HS 35 29 5 11 11 6 4 70 25 113
2017 HS-04 29 6 6 29 4 26 0 47 44 10
2017 HS-05 65 30 0 5 0 0 0 95 5 10
2017 HS-06 24 37 12 14 8 4 0 64 23 49
2017 HS-07 3 38 0 6 23 6 24 58 42 15
2014 HS 35 28 11 14 9 3 0 65 24 107
2014 HS-02 72 5 5 13 5 0 0 77 18 11
2014 HS-06 30 39 8 13 8 2 0 70 22 46
2011 HS 25 30 21 11 8 4 1 57 20 445
2011 HS-02 44 18 10 10 18 0 0 62 28 17
2011 HS-03 15 32 22 14 11 6 1 50 27 99
2011 HS-04 27 42 4 23 4 0 0 70 27 23
2011 HS-05 27 30 25 5 5 9 0 62 11 101
2011 HS-06 26 35 14 16 8 0 0 61 25 48
2011 HS-07 55 5 5 15 20 0 0 60 35 17
2008 HS 22 36 19 9 8 5 1 62 18 356
2008 HS-03 21 30 23 9 10 6 2 56 20 97
2008 HS-04 23 47 20 7 3 0 0 70 10 17
2008 HS-05 18 38 21 13 1 9 0 61 16 132
2008 HS-06 29 40 14 8 7 3 0 71 15 31
2008 HS-07 46 13 0 13 29 0 0 59 41 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 36 23 9 5 7 1 59 16 101
2019 HS-03 6 14 20 0 21 32 8 32 35 11
2019 HS-05 57 26 12 0 4 0 0 83 4 11
2019 HS-06 11 53 22 11 0 3 0 66 11 36
2019 HS-07 44 35 11 5 0 5 0 83 6 14
2018 HS 19 30 21 10 12 7 0 53 24 88
2018 HS-03 7 25 25 32 5 7 0 34 40 10
2018 HS-06 20 28 40 8 4 0 0 48 12 23
2018 HS-07 18 47 12 0 18 6 0 69 19 12
2017 HS 26 31 7 13 13 11 0 63 29 111
2017 HS-05 47 47 2 5 0 0 0 93 5 10
2017 HS-06 20 31 16 18 8 6 0 54 28 49
2017 HS-07 3 26 6 6 29 30 0 42 50 15
2014 HS 28 24 17 16 13 2 0 52 30 107
2014 HS-02 72 5 5 0 18 0 0 77 18 11
2014 HS-06 19 38 11 24 8 0 0 57 32 46
2011 HS 15 35 26 9 6 10 1 55 16 444
2011 HS-02 15 53 10 19 4 0 0 67 23 17
2011 HS-03 10 32 25 13 7 14 0 48 23 98
2011 HS-04 29 27 26 14 4 0 0 56 18 23
2011 HS-05 12 41 27 4 4 11 1 61 8 101
2011 HS-06 16 43 14 10 8 7 0 64 20 48
2011 HS-07 29 45 0 16 10 0 0 74 26 16
2008 HS 15 32 25 11 9 7 1 52 21 354
2008 HS-03 14 25 33 9 11 9 1 42 22 96
2008 HS-04 10 50 27 7 3 0 3 62 10 17
2008 HS-05 16 32 29 11 3 9 1 53 16 130
2008 HS-06 21 31 21 14 8 7 0 55 23 31
2008 HS-07 25 27 6 6 35 0 0 52 41 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 22 33 19 17 8 1 0 55 26 102
2019 HS-03 29 6 32 20 14 0 0 35 33 11
2019 HS-05 55 29 12 0 4 0 0 84 4 12
2019 HS-06 14 39 19 22 6 0 0 53 28 36
2019 HS-07 44 28 12 11 0 5 0 76 11 14
2018 HS 15 38 11 9 18 9 0 58 30 87
2018 HS-03 0 51 18 26 5 0 0 51 32 10
2018 HS-06 16 32 16 8 28 0 0 48 36 23
2018 HS-07 23 47 0 6 18 6 0 75 25 12
2017 HS 19 33 11 9 19 9 0 57 31 114
2017 HS-04 3 35 3 3 29 26 0 52 44 10
2017 HS-05 28 56 7 9 0 0 0 84 9 10
2017 HS-06 20 18 20 16 22 2 0 40 40 49
2017 HS-07 3 21 12 6 29 30 0 33 50 15
2014 HS 23 29 16 18 12 3 0 53 31 106
2014 HS-02 47 30 5 18 0 0 0 77 18 11
2014 HS-06 15 36 11 26 11 2 0 52 37 46
2011 HS 20 38 16 13 8 4 0 61 22 442
2011 HS-02 31 35 10 15 9 0 0 65 24 16
2011 HS-03 18 34 15 20 8 5 0 54 30 97
2011 HS-04 30 34 17 9 11 0 0 63 20 22
2011 HS-05 22 42 17 7 6 5 0 67 14 101
2011 HS-06 16 28 12 27 12 4 0 46 41 48
2011 HS-07 29 29 0 10 31 0 0 58 42 16
2008 HS 18 40 16 14 8 4 0 61 23 356
2008 HS-03 14 33 26 13 5 8 1 52 20 97
2008 HS-04 7 47 33 10 3 0 0 53 13 17
2008 HS-05 25 43 13 13 3 3 1 71 16 131
2008 HS-06 15 47 7 15 17 0 0 61 32 31
2008 HS-07 25 27 0 26 22 0 0 52 48 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 35 13 10 12 8 16 6 62 25 102
2019 HS-03 45 20 8 8 6 14 0 75 16 11
2019 HS-05 33 8 4 25 0 8 21 58 36 12
2019 HS-06 36 17 11 11 14 8 3 59 28 36
2019 HS-07 39 17 0 0 12 26 5 82 18 14
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 31 40 16 9 5 1 0 71 14 101
2019 HS-03 8 63 8 14 8 0 0 71 21 11
2019 HS-05 72 20 4 0 4 0 0 92 4 12
2019 HS-06 31 44 25 0 0 0 0 75 0 36
2019 HS-07 49 33 5 0 12 0 0 83 12 14
2018 HS 40 36 12 6 6 0 0 76 12 88
2018 HS-03 23 46 19 6 5 0 0 70 11 11
2018 HS-06 40 32 20 4 4 0 0 72 8 23
2018 HS-07 17 67 0 6 11 0 0 83 17 13
2017 HS 36 30 9 7 14 4 0 69 22 114
2017 HS-04 29 13 0 3 29 26 0 56 44 10
2017 HS-05 61 30 0 9 0 0 0 91 9 10
2017 HS-06 33 45 10 6 6 0 0 78 12 49
2017 HS-07 3 32 12 12 41 0 0 35 53 15
2014 HS 38 43 8 8 1 1 0 82 10 107
2014 HS-02 72 5 17 5 0 0 0 77 5 11
2014 HS-06 30 56 4 8 0 2 0 87 9 46
2011 HS 28 40 19 7 2 3 1 71 9 445
2011 HS-02 16 53 15 11 5 0 0 69 16 16
2011 HS-03 24 34 28 9 2 3 0 61 11 99
2011 HS-04 32 51 16 0 0 0 0 84 0 23
2011 HS-05 30 37 18 6 2 6 0 72 9 101
2011 HS-06 39 40 11 8 2 0 0 79 11 47
2011 HS-07 23 38 15 15 10 0 0 60 25 17

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 21 35 21 15 6 2 0 57 22 101
2019 HS-03 0 27 45 6 21 0 0 27 27 11
2019 HS-05 72 8 16 4 0 0 0 80 4 12
2019 HS-06 11 56 19 14 0 0 0 67 14 36
2019 HS-07 39 38 0 16 7 0 0 77 23 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 39 32 8 14 5 2 0 73 19 101
2019 HS-03 14 18 8 55 6 0 0 31 61 11
2019 HS-05 80 8 8 4 0 0 0 88 4 12
2019 HS-06 34 43 11 9 3 0 0 77 11 35
2019 HS-07 55 33 0 5 7 0 0 88 12 14
2018 HS 38 31 12 9 7 3 0 71 16 88
2018 HS-03 24 64 0 11 0 0 0 89 11 11
2018 HS-06 42 41 13 4 0 0 0 83 4 22
2018 HS-07 47 31 6 6 11 0 0 78 17 13
2017 HS 41 30 14 4 7 4 0 75 11 113
2017 HS-05 61 35 0 5 0 0 0 95 5 10
2017 HS-06 39 35 14 6 2 4 0 77 9 49
2017 HS-07 21 44 30 0 6 0 0 64 6 15
2014 HS 45 29 10 8 3 5 0 78 11 107
2014 HS-02 65 18 5 13 0 0 0 83 13 11
2014 HS-06 42 30 13 11 0 4 0 76 11 46
2011 HS 31 40 10 8 4 6 0 76 13 446
2011 HS-02 67 20 4 0 5 5 0 91 5 17
2011 HS-03 22 40 13 12 4 10 0 68 17 100
2011 HS-04 37 40 10 12 0 0 0 78 12 23
2011 HS-05 28 50 6 6 3 7 1 84 9 101
2011 HS-06 39 38 4 6 8 4 0 80 15 47
2011 HS-07 23 43 10 15 10 0 0 65 25 17
2008 HS 28 38 13 8 6 6 0 71 15 355
2008 HS-03 24 31 15 13 8 9 0 61 22 96
2008 HS-04 30 43 10 13 3 0 0 73 17 17
2008 HS-05 23 50 15 3 1 8 0 79 5 132
2008 HS-06 45 34 11 7 4 0 0 79 11 30
2008 HS-07 32 27 13 22 0 6 0 63 24 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 33 31 23 7 4 2 0 65 11 102
2019 HS-03 16 24 39 8 14 0 0 39 21 11
2019 HS-05 55 33 8 4 0 0 0 88 4 12
2019 HS-06 36 42 14 8 0 0 0 78 8 36
2019 HS-07 49 28 11 5 7 0 0 77 12 14
2018 HS 30 34 25 4 4 2 0 67 8 89
2018 HS-03 31 41 23 0 5 0 0 72 5 11
2018 HS-06 36 20 32 8 4 0 0 56 12 23
2018 HS-07 17 72 0 0 11 0 0 89 11 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 18 27 24 9 14 9 0 50 24 100
2019 HS-03 0 20 0 12 29 39 0 32 68 11
2019 HS-05 21 55 20 0 4 0 0 76 4 12
2019 HS-06 20 23 34 14 9 0 0 43 23 35
2019 HS-07 55 23 5 5 7 5 0 82 13 14
2018 HS 24 23 19 11 14 8 1 52 27 89
2018 HS-03 23 10 24 11 6 24 0 44 23 11
2018 HS-06 20 24 28 12 16 0 0 44 28 23
2018 HS-07 36 42 11 0 11 0 0 78 11 13
2017 HS 24 34 13 10 16 2 0 59 27 113
2017 HS-05 37 35 0 23 0 5 0 76 24 10
2017 HS-06 24 33 14 8 20 0 0 57 29 49
2017 HS-07 12 41 6 6 35 0 0 53 41 15
2014 HS 23 21 20 17 13 6 1 47 32 107
2014 HS-02 35 30 17 0 18 0 0 65 18 11
2014 HS-06 21 20 17 25 11 6 0 44 38 46
2011 HS 19 29 21 10 10 7 4 54 23 446
2011 HS-02 24 28 23 0 24 0 0 52 24 17
2011 HS-03 15 25 20 14 12 14 1 46 31 99
2011 HS-04 16 44 15 13 5 0 8 65 19 23
2011 HS-05 21 31 22 6 5 12 4 61 13 101
2011 HS-06 24 27 12 10 19 4 4 56 31 48
2011 HS-07 33 23 5 10 30 0 0 55 40 17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 26 25 13 13 15 6 2 55 30 101
2019 HS-03 8 20 14 0 20 32 8 45 32 11
2019 HS-05 59 33 8 0 0 0 0 92 0 12
2019 HS-06 14 28 22 19 11 3 3 44 32 36
2019 HS-07 77 11 6 6 0 0 0 89 6 13
2018 HS 22 27 18 16 12 4 1 52 30 88
2018 HS-03 6 52 18 5 13 0 6 62 19 11
2018 HS-06 16 36 28 16 4 0 0 52 20 23
2018 HS-07 42 22 0 6 31 0 0 64 36 13
2017 HS 17 45 12 16 6 2 2 65 23 113
2017 HS-05 32 42 7 19 0 0 0 74 19 10
2017 HS-06 16 31 24 8 8 4 8 53 19 49
2017 HS-07 9 32 12 36 12 0 0 41 47 15
2014 HS 30 23 16 18 9 3 2 55 28 106
2014 HS-02 35 15 25 0 13 13 0 57 14 11
2014 HS-06 17 37 21 15 8 0 2 55 24 46
2011 HS 26 35 18 9 7 3 3 64 17 445
2011 HS-02 14 20 22 10 24 0 10 38 38 17
2011 HS-03 15 36 27 8 5 5 5 56 14 100
2011 HS-04 26 57 8 9 0 0 0 83 9 22
2011 HS-05 34 35 16 7 3 5 1 73 10 101
2011 HS-06 22 30 14 16 16 0 0 53 33 48
2011 HS-07 45 30 10 0 15 0 0 75 15 17
2008 HS 20 43 15 12 7 2 1 65 19 355
2008 HS-03 15 35 21 14 7 6 2 54 23 97
2008 HS-04 7 57 13 17 7 0 0 63 23 17
2008 HS-05 26 41 19 8 4 1 0 68 13 132
2008 HS-06 18 54 10 10 7 0 0 73 17 31
2008 HS-07 0 65 0 35 0 0 0 65 35 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 7 15 23 10 18 7 19 30 39 101
2019 HS-03 0 6 21 8 21 34 8 11 52 10
2019 HS-05 0 41 47 4 4 0 4 43 8 12
2019 HS-06 3 3 19 8 17 3 47 11 50 36
2019 HS-07 44 16 14 11 11 5 0 63 22 14
2018 HS 13 21 21 15 13 4 12 41 34 89
2018 HS-03 6 10 41 18 18 0 6 18 38 11
2018 HS-06 0 12 28 16 12 0 32 18 41 23
2018 HS-07 36 31 6 6 17 6 0 71 23 13
2017 HS 11 18 20 8 25 4 13 35 40 113
2017 HS-05 5 37 35 0 19 0 5 44 20 10
2017 HS-06 4 8 16 2 22 2 45 23 46 49
2017 HS-07 0 12 9 32 47 0 0 12 79 15
2014 HS 15 12 16 8 27 1 21 34 45 107
2014 HS-02 25 18 25 5 13 0 14 50 21 11
2014 HS-06 6 6 11 15 30 2 30 19 66 46
2011 HS 9 22 17 13 15 5 18 41 37 448
2011 HS-02 15 34 5 12 19 0 15 57 37 17
2011 HS-03 9 24 16 21 16 6 7 38 43 100
2011 HS-04 8 48 12 10 9 0 14 64 21 23
2011 HS-05 12 14 21 11 10 5 27 38 31 101
2011 HS-06 2 10 6 10 29 8 35 21 68 48
2011 HS-07 10 10 36 10 34 0 0 20 44 17
2008 HS 11 20 15 13 21 3 17 38 42 355
2008 HS-03 19 26 17 21 9 5 3 49 33 98
2008 HS-04 17 13 34 3 23 3 7 33 30 17
2008 HS-05 8 24 21 11 11 5 19 43 29 132
2008 HS-06 3 7 5 4 39 0 42 18 74 31
2008 HS-07 6 6 0 36 51 0 0 13 87 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HS 51 28 12 3 2 0 4 83 5 102
2019 HS-03 16 45 31 0 0 0 8 66 0 11
2019 HS-05 59 33 4 4 0 0 0 92 4 12
2019 HS-06 58 19 8 8 0 0 6 82 9 36
2019 HS-07 55 26 12 0 7 0 0