2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - HR/RH (CRA)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 46 41 3 7 4 0 0 87 10 528
2019 HR/RH (CRA)-02 56 16 4 8 16 0 0 72 24 25
2019 HR/RH (CRA)-03 47 38 7 7 2 0 0 84 9 58
2019 HR/RH (CRA)-04 42 49 2 5 3 0 0 90 8 125
2019 HR/RH (CRA)-05 44 41 4 9 2 0 0 85 11 171
2019 HR/RH (CRA)-06 49 40 1 3 6 0 0 90 9 99
2019 HR/RH (CRA)-07 49 38 3 8 3 0 0 87 10 39
2017 HR/RH (CRA) 37 46 3 11 4 0 0 83 14 511
2017 HR/RH (CRA)-02 60 28 0 5 7 0 0 88 12 19
2017 HR/RH (CRA)-03 24 50 6 15 4 0 0 74 20 46
2017 HR/RH (CRA)-04 43 42 2 10 3 0 0 85 14 125
2017 HR/RH (CRA)-05 35 52 2 9 3 0 0 86 11 173
2017 HR/RH (CRA)-06 40 42 1 14 3 0 0 82 17 98
2017 HR/RH (CRA)-07 33 47 5 7 7 0 0 80 15 40
2014 HR/RH (CRA) 43 41 4 8 3 0 0 85 11 524
2014 HR/RH (CRA)-02 44 38 12 6 0 0 0 81 6 16
2014 HR/RH (CRA)-03 31 48 7 7 6 0 0 79 13 52
2014 HR/RH (CRA)-04 36 45 2 11 4 0 1 82 16 134
2014 HR/RH (CRA)-05 44 44 3 8 1 0 0 88 9 181
2014 HR/RH (CRA)-06 55 32 3 8 2 0 0 87 10 93
2014 HR/RH (CRA)-07 49 33 5 8 5 0 0 82 13 39
2011 HR/RH (CRA) 48 41 4 6 1 0 0 89 7 564
2011 HR/RH (CRA)-02 42 58 0 0 0 0 0 100 0 19
2011 HR/RH (CRA)-03 52 34 5 6 3 0 0 86 9 65
2011 HR/RH (CRA)-04 42 45 6 6 1 0 0 87 8 159
2011 HR/RH (CRA)-05 47 43 2 7 1 0 0 89 8 178
2011 HR/RH (CRA)-06 59 37 2 0 2 0 0 96 2 93
2011 HR/RH (CRA)-07 49 38 4 9 0 0 0 87 9 45
2008 HR/RH (CRA) 44 48 1 6 1 0 0 92 7 527
2008 HR/RH (CRA)-02 33 63 4 0 0 0 0 96 0 24
2008 HR/RH (CRA)-03 32 58 4 4 1 0 0 90 6 71
2008 HR/RH (CRA)-04 44 46 1 8 2 0 0 89 10 131
2008 HR/RH (CRA)-05 43 48 1 7 1 0 0 91 8 182
2008 HR/RH (CRA)-06 55 40 2 3 0 0 0 95 3 62
2008 HR/RH (CRA)-07 62 38 0 0 0 0 0 100 0 42

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 64 21 4 6 3 0 2 86 9 527
2019 HR/RH (CRA)-02 48 28 0 12 12 0 0 76 24 25
2019 HR/RH (CRA)-03 59 24 9 2 2 0 5 87 4 58
2019 HR/RH (CRA)-04 66 20 5 4 3 0 2 88 7 125
2019 HR/RH (CRA)-05 70 16 3 6 4 0 1 88 10 170
2019 HR/RH (CRA)-06 62 25 3 9 0 0 1 88 9 99
2019 HR/RH (CRA)-07 64 18 5 13 0 0 0 82 13 39
2017 HR/RH (CRA) 64 21 5 7 2 0 1 86 10 511
2017 HR/RH (CRA)-02 60 23 5 7 5 0 0 83 12 19
2017 HR/RH (CRA)-03 52 24 6 15 0 0 2 78 15 46
2017 HR/RH (CRA)-04 75 15 2 6 0 0 2 92 6 125
2017 HR/RH (CRA)-05 66 17 5 7 3 0 2 85 11 173
2017 HR/RH (CRA)-06 55 29 5 8 2 1 0 85 10 98
2017 HR/RH (CRA)-07 58 27 10 3 2 0 0 85 5 40
2014 HR/RH (CRA) 61 21 5 9 3 0 1 84 12 526
2014 HR/RH (CRA)-02 50 25 6 12 6 0 0 75 19 16
2014 HR/RH (CRA)-03 59 20 10 5 4 0 2 81 9 52
2014 HR/RH (CRA)-04 70 17 2 7 2 0 1 89 9 136
2014 HR/RH (CRA)-05 60 20 4 10 3 0 2 82 14 181
2014 HR/RH (CRA)-06 56 29 6 9 0 0 0 85 9 93
2014 HR/RH (CRA)-07 59 23 3 10 5 0 0 82 15 39
2011 HR/RH (CRA) 66 18 4 8 3 0 1 85 11 563
2011 HR/RH (CRA)-02 42 21 5 21 11 0 0 63 32 19
2011 HR/RH (CRA)-03 58 22 6 9 5 0 0 80 14 65
2011 HR/RH (CRA)-04 73 13 3 6 3 0 3 88 9 159
2011 HR/RH (CRA)-05 64 21 4 8 2 0 1 86 10 177
2011 HR/RH (CRA)-06 69 16 3 10 2 0 0 85 12 93
2011 HR/RH (CRA)-07 69 16 7 7 2 0 0 84 9 45
2008 HR/RH (CRA) 69 19 3 6 2 0 1 89 8 527
2008 HR/RH (CRA)-02 46 25 0 21 8 0 0 71 29 24
2008 HR/RH (CRA)-03 58 21 7 8 1 0 4 82 10 71
2008 HR/RH (CRA)-04 79 13 2 6 0 0 0 92 6 131
2008 HR/RH (CRA)-05 68 22 3 5 2 0 0 90 8 182
2008 HR/RH (CRA)-06 76 16 3 3 2 0 0 92 5 62
2008 HR/RH (CRA)-07 76 17 2 5 0 0 0 93 5 42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 48 34 5 8 4 0 0 82 13 525
2019 HR/RH (CRA)-02 60 24 4 4 8 0 0 84 12 25
2019 HR/RH (CRA)-03 44 42 4 7 4 0 0 86 11 57
2019 HR/RH (CRA)-04 49 33 6 9 4 0 0 82 13 125
2019 HR/RH (CRA)-05 50 33 5 7 4 0 1 84 11 169
2019 HR/RH (CRA)-06 46 32 5 10 6 0 0 79 16 99
2019 HR/RH (CRA)-07 44 38 5 10 3 0 0 82 13 39
2017 HR/RH (CRA) 44 31 5 13 6 0 0 75 20 511
2017 HR/RH (CRA)-02 45 32 0 18 5 0 0 77 23 19
2017 HR/RH (CRA)-03 43 26 6 17 6 0 0 70 24 46
2017 HR/RH (CRA)-04 40 37 6 15 3 0 0 77 17 125
2017 HR/RH (CRA)-05 47 34 4 11 4 0 0 81 15 173
2017 HR/RH (CRA)-06 41 24 8 15 11 0 0 65 26 98
2017 HR/RH (CRA)-07 51 20 5 10 15 0 0 70 25 40
2014 HR/RH (CRA) 47 29 5 12 8 0 0 75 19 525
2014 HR/RH (CRA)-02 31 37 6 19 6 0 0 68 25 16
2014 HR/RH (CRA)-03 47 32 7 5 8 0 0 79 13 52
2014 HR/RH (CRA)-04 45 31 6 12 7 0 0 75 19 136
2014 HR/RH (CRA)-05 50 31 5 10 5 0 0 80 15 180
2014 HR/RH (CRA)-06 47 19 5 13 15 0 0 67 28 93
2014 HR/RH (CRA)-07 51 28 0 15 5 0 0 79 21 39
2011 HR/RH (CRA) 53 28 5 10 3 0 0 82 13 563
2011 HR/RH (CRA)-02 42 42 0 11 5 0 0 84 16 19
2011 HR/RH (CRA)-03 51 26 8 14 2 0 0 77 15 65
2011 HR/RH (CRA)-04 55 29 4 10 1 0 0 84 11 159
2011 HR/RH (CRA)-05 50 28 6 11 4 0 1 78 15 178
2011 HR/RH (CRA)-06 59 27 1 8 5 0 0 86 13 92
2011 HR/RH (CRA)-07 53 27 9 7 4 0 0 80 11 45

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 33 41 10 11 4 0 1 75 15 521
2019 HR/RH (CRA)-02 48 28 4 0 20 0 0 76 20 25
2019 HR/RH (CRA)-03 32 44 11 12 2 0 0 75 14 57
2019 HR/RH (CRA)-04 24 44 10 14 7 0 1 68 21 124
2019 HR/RH (CRA)-05 35 39 12 11 2 0 1 75 13 166
2019 HR/RH (CRA)-06 31 47 7 9 3 0 2 80 12 99
2019 HR/RH (CRA)-07 54 23 13 5 0 3 3 81 5 39
2018 HR/RH (CRA) 26 50 10 10 3 0 1 77 13 474
2018 HR/RH (CRA)-02 33 61 0 6 0 0 0 94 6 18
2018 HR/RH (CRA)-03 19 60 14 5 2 0 0 79 7 43
2018 HR/RH (CRA)-04 19 50 10 16 5 0 0 69 21 122
2018 HR/RH (CRA)-05 30 48 9 10 1 1 2 80 11 166
2018 HR/RH (CRA)-06 26 49 13 9 3 0 1 76 11 80
2018 HR/RH (CRA)-07 39 47 6 3 3 0 3 89 6 36
2017 HR/RH (CRA) 33 45 8 11 3 0 0 78 14 510
2017 HR/RH (CRA)-02 35 40 5 13 7 0 0 75 20 19
2017 HR/RH (CRA)-03 28 51 4 13 4 0 0 78 17 46
2017 HR/RH (CRA)-04 27 52 7 10 5 0 0 79 14 125
2017 HR/RH (CRA)-05 32 47 9 11 2 0 0 78 12 173
2017 HR/RH (CRA)-06 33 39 11 12 4 0 0 72 16 97
2017 HR/RH (CRA)-07 60 28 5 7 0 0 0 88 7 40
2014 HR/RH (CRA) 32 41 9 12 5 0 1 74 17 526
2014 HR/RH (CRA)-02 31 37 25 6 0 0 0 68 6 16
2014 HR/RH (CRA)-03 27 43 11 11 6 0 2 71 17 52
2014 HR/RH (CRA)-04 25 40 7 18 9 0 1 66 27 136
2014 HR/RH (CRA)-05 33 46 9 8 3 0 1 80 11 181
2014 HR/RH (CRA)-06 39 37 10 10 4 0 1 76 14 93
2014 HR/RH (CRA)-07 51 31 5 13 0 0 0 82 13 39
2011 HR/RH (CRA) 34 43 9 11 2 0 0 77 14 562
2011 HR/RH (CRA)-02 37 32 16 11 0 5 0 72 11 19
2011 HR/RH (CRA)-03 30 48 9 11 2 0 0 78 13 64
2011 HR/RH (CRA)-04 34 42 9 14 1 0 0 75 15 159
2011 HR/RH (CRA)-05 31 41 12 11 3 1 1 73 14 178
2011 HR/RH (CRA)-06 34 49 2 12 2 0 1 84 14 92
2011 HR/RH (CRA)-07 49 38 7 4 2 0 0 87 7 45
2008 HR/RH (CRA) 38 42 8 9 4 0 0 80 12 527
2008 HR/RH (CRA)-02 29 50 4 17 0 0 0 79 17 24
2008 HR/RH (CRA)-03 27 45 11 13 4 0 0 72 17 71
2008 HR/RH (CRA)-04 34 40 8 11 7 0 0 74 18 131
2008 HR/RH (CRA)-05 43 40 6 7 3 1 0 84 10 182
2008 HR/RH (CRA)-06 44 40 11 2 2 0 2 85 3 62
2008 HR/RH (CRA)-07 45 43 5 5 0 0 2 90 5 42

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 63 26 5 4 2 0 0 89 6 522
2019 HR/RH (CRA)-02 68 20 0 4 4 0 4 92 8 25
2019 HR/RH (CRA)-03 57 29 9 3 2 0 0 86 5 58
2019 HR/RH (CRA)-04 56 30 8 4 2 0 0 85 7 122
2019 HR/RH (CRA)-05 64 27 4 4 1 0 0 91 5 169
2019 HR/RH (CRA)-06 69 23 1 4 2 0 0 93 6 98
2019 HR/RH (CRA)-07 72 18 8 3 0 0 0 90 3 39
2017 HR/RH (CRA) 64 29 3 2 1 0 0 94 3 511
2017 HR/RH (CRA)-02 45 37 5 8 5 0 0 82 13 19
2017 HR/RH (CRA)-03 65 31 0 4 0 0 0 96 4 46
2017 HR/RH (CRA)-04 62 31 2 3 1 1 0 94 3 125
2017 HR/RH (CRA)-05 66 28 3 2 1 1 0 94 3 173
2017 HR/RH (CRA)-06 64 30 3 1 2 0 0 94 3 98
2017 HR/RH (CRA)-07 80 20 0 0 0 0 0 100 0 40
2014 HR/RH (CRA) 65 27 3 3 1 0 0 93 4 526
2014 HR/RH (CRA)-02 56 37 7 0 0 0 0 93 0 16
2014 HR/RH (CRA)-03 52 33 7 6 2 0 0 85 8 52
2014 HR/RH (CRA)-04 62 32 1 4 1 0 0 94 5 136
2014 HR/RH (CRA)-05 65 27 5 1 1 1 0 93 2 181
2014 HR/RH (CRA)-06 75 19 2 3 0 0 0 95 3 93
2014 HR/RH (CRA)-07 77 20 3 0 0 0 0 97 0 39

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 58 28 5 6 3 0 0 87 8 523
2019 HR/RH (CRA)-02 60 24 4 8 4 0 0 84 12 25
2019 HR/RH (CRA)-03 55 31 7 7 0 0 0 86 7 58
2019 HR/RH (CRA)-04 56 29 4 7 4 0 0 85 11 124
2019 HR/RH (CRA)-05 61 28 4 5 2 0 0 89 8 168
2019 HR/RH (CRA)-06 56 32 6 3 3 0 0 88 6 98
2019 HR/RH (CRA)-07 64 23 10 3 0 0 0 87 3 39
2018 HR/RH (CRA) 55 31 6 7 2 0 0 86 9 472
2018 HR/RH (CRA)-02 56 33 6 6 0 0 0 89 6 18
2018 HR/RH (CRA)-03 53 33 2 7 5 0 0 86 12 43
2018 HR/RH (CRA)-04 43 40 5 8 3 0 0 84 11 122
2018 HR/RH (CRA)-05 61 27 6 6 0 0 0 88 6 166
2018 HR/RH (CRA)-06 58 22 9 9 3 0 0 79 12 78
2018 HR/RH (CRA)-07 61 31 3 0 6 0 0 92 6 36
2017 HR/RH (CRA) 54 35 2 7 2 0 0 89 9 511
2017 HR/RH (CRA)-02 55 35 0 5 0 0 5 95 5 19
2017 HR/RH (CRA)-03 45 35 2 14 4 0 0 80 18 46
2017 HR/RH (CRA)-04 51 39 2 5 3 0 0 90 8 125
2017 HR/RH (CRA)-05 61 32 2 3 2 0 0 93 5 173
2017 HR/RH (CRA)-06 48 38 3 8 3 0 0 86 11 98
2017 HR/RH (CRA)-07 58 27 2 12 0 0 0 85 12 40
2014 HR/RH (CRA) 50 30 7 8 5 0 0 80 13 524
2014 HR/RH (CRA)-02 50 32 6 0 12 0 0 81 12 16
2014 HR/RH (CRA)-03 41 32 6 13 8 0 0 73 21 51
2014 HR/RH (CRA)-04 48 28 9 11 4 0 0 76 15 136
2014 HR/RH (CRA)-05 53 31 6 5 5 0 0 84 10 181
2014 HR/RH (CRA)-06 55 28 7 5 4 0 0 84 10 92
2014 HR/RH (CRA)-07 49 28 13 8 3 0 0 77 10 39
2011 HR/RH (CRA) 56 34 3 4 2 0 0 91 6 563
2011 HR/RH (CRA)-02 58 37 5 0 0 0 0 95 0 19
2011 HR/RH (CRA)-03 45 42 3 8 2 0 2 88 9 65
2011 HR/RH (CRA)-04 59 31 5 3 1 0 0 91 4 158
2011 HR/RH (CRA)-05 56 34 3 4 3 0 0 89 8 178
2011 HR/RH (CRA)-06 61 34 0 4 0 0 0 96 4 93
2011 HR/RH (CRA)-07 60 31 4 4 0 0 0 91 4 45

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 45 41 7 4 3 0 0 86 7 528
2019 HR/RH (CRA)-02 48 24 4 8 16 0 0 72 24 25
2019 HR/RH (CRA)-03 47 41 5 5 2 0 0 88 7 58
2019 HR/RH (CRA)-04 42 42 6 5 4 0 0 85 9 125
2019 HR/RH (CRA)-05 44 43 8 3 2 0 0 87 5 171
2019 HR/RH (CRA)-06 42 45 6 4 2 0 0 88 6 99
2019 HR/RH (CRA)-07 64 23 8 3 3 0 0 87 5 39
2018 HR/RH (CRA) 38 45 9 7 1 0 0 83 8 471
2018 HR/RH (CRA)-02 11 83 6 0 0 0 0 94 0 18
2018 HR/RH (CRA)-03 38 36 14 12 0 0 0 74 12 42
2018 HR/RH (CRA)-04 31 46 12 9 2 0 0 77 11 122
2018 HR/RH (CRA)-05 37 49 7 6 1 0 0 86 7 164
2018 HR/RH (CRA)-06 51 36 4 6 3 0 0 88 9 80
2018 HR/RH (CRA)-07 53 28 8 8 3 0 0 81 11 36
2017 HR/RH (CRA) 41 45 6 5 2 0 0 86 7 510
2017 HR/RH (CRA)-02 40 42 0 18 0 0 0 82 18 19
2017 HR/RH (CRA)-03 30 48 11 4 6 0 0 79 11 46
2017 HR/RH (CRA)-04 41 47 6 2 3 0 0 88 6 124
2017 HR/RH (CRA)-05 46 42 5 6 1 0 0 88 7 173
2017 HR/RH (CRA)-06 34 52 7 5 2 0 0 86 7 98
2017 HR/RH (CRA)-07 58 37 2 2 0 0 0 95 2 40
2014 HR/RH (CRA) 38 46 7 6 4 0 0 83 9 526
2014 HR/RH (CRA)-02 31 56 0 0 12 0 0 88 12 16
2014 HR/RH (CRA)-03 26 54 7 7 6 0 0 80 13 52
2014 HR/RH (CRA)-04 37 45 6 7 4 0 0 83 12 136
2014 HR/RH (CRA)-05 42 42 10 4 2 0 0 84 6 181
2014 HR/RH (CRA)-06 35 52 5 4 3 0 0 87 8 93
2014 HR/RH (CRA)-07 51 28 8 10 3 0 0 79 13 39
2011 HR/RH (CRA) 47 38 7 4 4 0 0 85 8 563
2011 HR/RH (CRA)-02 32 53 0 11 5 0 0 84 16 19
2011 HR/RH (CRA)-03 42 42 8 5 3 0 0 84 8 64
2011 HR/RH (CRA)-04 47 39 8 3 3 1 0 86 6 159
2011 HR/RH (CRA)-05 42 39 7 6 7 0 0 80 12 178
2011 HR/RH (CRA)-06 58 37 1 3 1 0 0 95 4 93
2011 HR/RH (CRA)-07 67 20 11 2 0 0 0 87 2 45
2008 HR/RH (CRA) 49 36 7 6 2 0 0 85 8 526
2008 HR/RH (CRA)-02 38 46 8 8 0 0 0 83 8 24
2008 HR/RH (CRA)-03 39 49 8 3 0 0 0 89 3 71
2008 HR/RH (CRA)-04 47 34 8 6 4 0 0 82 10 131
2008 HR/RH (CRA)-05 50 33 6 9 2 0 0 83 10 181
2008 HR/RH (CRA)-06 60 29 5 5 2 0 0 89 6 62
2008 HR/RH (CRA)-07 64 33 0 0 2 0 0 98 2 42

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 36 39 10 10 4 0 0 76 14 528
2019 HR/RH (CRA)-02 32 48 8 4 8 0 0 80 12 25
2019 HR/RH (CRA)-03 33 34 17 12 2 0 2 68 14 58
2019 HR/RH (CRA)-04 31 45 12 6 6 0 0 76 12 125
2019 HR/RH (CRA)-05 37 39 10 11 3 0 0 77 13 171
2019 HR/RH (CRA)-06 41 41 3 12 1 1 0 84 13 99
2019 HR/RH (CRA)-07 51 23 10 8 5 3 0 76 13 39
2018 HR/RH (CRA) 33 39 12 10 6 0 0 72 16 471
2018 HR/RH (CRA)-02 44 39 17 0 0 0 0 83 0 18
2018 HR/RH (CRA)-03 21 42 21 9 7 0 0 63 16 43
2018 HR/RH (CRA)-04 27 45 9 14 3 0 1 73 18 121
2018 HR/RH (CRA)-05 39 35 11 7 7 1 0 75 14 165
2018 HR/RH (CRA)-06 33 43 10 11 4 0 0 75 15 80
2018 HR/RH (CRA)-07 34 29 11 11 14 0 0 63 26 35
2017 HR/RH (CRA) 35 42 13 5 4 0 0 78 10 510
2017 HR/RH (CRA)-02 30 65 5 0 0 0 0 95 0 19
2017 HR/RH (CRA)-03 22 57 13 4 3 2 0 80 7 46
2017 HR/RH (CRA)-04 35 42 8 8 7 0 0 77 15 124
2017 HR/RH (CRA)-05 40 42 12 3 3 0 0 82 6 173
2017 HR/RH (CRA)-06 33 41 16 6 4 0 0 74 10 98
2017 HR/RH (CRA)-07 46 22 22 5 5 0 0 68 10 40
2014 HR/RH (CRA) 30 35 14 14 6 0 0 66 20 526
2014 HR/RH (CRA)-02 31 19 31 19 0 0 0 50 19 16
2014 HR/RH (CRA)-03 31 20 23 16 10 0 0 51 26 52
2014 HR/RH (CRA)-04 26 38 11 17 7 0 0 64 25 136
2014 HR/RH (CRA)-05 28 42 15 10 3 0 1 71 14 181
2014 HR/RH (CRA)-06 38 32 11 16 3 0 0 70 19 93
2014 HR/RH (CRA)-07 41 31 8 13 8 0 0 72 21 39
2011 HR/RH (CRA) 31 44 11 11 3 0 0 75 14 564
2011 HR/RH (CRA)-02 37 32 16 11 5 0 0 68 16 19
2011 HR/RH (CRA)-03 26 51 11 9 3 0 0 77 12 65
2011 HR/RH (CRA)-04 29 44 11 14 2 0 0 73 16 159
2011 HR/RH (CRA)-05 26 46 12 12 4 0 0 72 16 178
2011 HR/RH (CRA)-06 42 41 9 8 1 0 0 83 9 93
2011 HR/RH (CRA)-07 38 42 9 9 2 0 0 80 11 45

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 37 43 8 7 5 0 0 81 11 523
2019 HR/RH (CRA)-02 40 36 4 0 20 0 0 76 20 25
2019 HR/RH (CRA)-03 41 45 9 3 2 0 0 86 5 58
2019 HR/RH (CRA)-04 31 46 7 9 7 0 0 77 16 123
2019 HR/RH (CRA)-05 34 47 9 8 2 0 0 80 10 169
2019 HR/RH (CRA)-06 45 39 9 4 3 0 0 84 7 98
2019 HR/RH (CRA)-07 54 36 3 5 3 0 0 90 8 39
2018 HR/RH (CRA) 32 47 9 11 2 0 0 78 13 472
2018 HR/RH (CRA)-02 39 39 17 6 0 0 0 78 6 18
2018 HR/RH (CRA)-03 30 40 16 9 5 0 0 70 14 43
2018 HR/RH (CRA)-04 31 45 5 17 2 0 0 76 19 121
2018 HR/RH (CRA)-05 33 47 8 11 1 0 0 80 12 166
2018 HR/RH (CRA)-06 28 55 9 8 1 0 0 83 9 80
2018 HR/RH (CRA)-07 36 42 11 6 6 0 0 78 11 36
2017 HR/RH (CRA) 37 43 9 8 2 0 0 80 11 510
2017 HR/RH (CRA)-02 25 45 17 13 0 0 0 70 13 19
2017 HR/RH (CRA)-03 24 61 2 6 6 0 0 85 13 46
2017 HR/RH (CRA)-04 45 38 6 11 1 0 0 82 12 124
2017 HR/RH (CRA)-05 40 41 11 6 2 0 0 81 8 173
2017 HR/RH (CRA)-06 28 47 12 10 3 0 0 75 13 98
2017 HR/RH (CRA)-07 48 35 5 7 5 0 0 83 12 40

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 57 32 6 3 2 0 0 89 5 527
2019 HR/RH (CRA)-02 63 17 0 8 13 0 0 79 21 24
2019 HR/RH (CRA)-03 53 40 5 2 0 0 0 93 2 58
2019 HR/RH (CRA)-04 54 34 8 2 3 0 0 87 5 125
2019 HR/RH (CRA)-05 55 33 8 3 1 0 1 89 4 171
2019 HR/RH (CRA)-06 63 28 5 3 1 0 0 91 4 99
2019 HR/RH (CRA)-07 67 31 0 0 3 0 0 97 3 39
2018 HR/RH (CRA) 51 39 7 2 1 0 0 90 3 473
2018 HR/RH (CRA)-02 22 72 6 0 0 0 0 94 0 18
2018 HR/RH (CRA)-03 56 37 5 2 0 0 0 93 2 43
2018 HR/RH (CRA)-04 41 43 10 4 2 0 1 84 6 122
2018 HR/RH (CRA)-05 55 36 6 2 1 0 0 91 3 165
2018 HR/RH (CRA)-06 56 36 6 1 1 0 0 91 2 81
2018 HR/RH (CRA)-07 60 31 6 0 3 0 0 91 3 35
2017 HR/RH (CRA) 51 41 5 3 1 0 0 91 4 509
2017 HR/RH (CRA)-02 55 45 0 0 0 0 0 100 0 19
2017 HR/RH (CRA)-03 28 59 6 4 2 0 0 87 6 46
2017 HR/RH (CRA)-04 53 38 4 4 1 1 0 91 5 124
2017 HR/RH (CRA)-05 56 36 6 2 0 1 0 92 2 172
2017 HR/RH (CRA)-06 47 44 5 3 1 0 0 91 4 98
2017 HR/RH (CRA)-07 63 32 2 0 2 0 0 95 2 40
2014 HR/RH (CRA) 51 34 9 5 1 0 0 85 6 525
2014 HR/RH (CRA)-02 50 25 25 0 0 0 0 75 0 16
2014 HR/RH (CRA)-03 40 29 27 4 0 0 0 69 4 52
2014 HR/RH (CRA)-04 52 33 7 8 0 0 0 85 8 136
2014 HR/RH (CRA)-05 50 38 8 4 0 1 0 88 4 180
2014 HR/RH (CRA)-06 58 32 3 3 3 0 0 90 6 93
2014 HR/RH (CRA)-07 51 33 5 10 0 0 0 85 10 39
2011 HR/RH (CRA) 49 38 7 5 1 0 0 87 6 563
2011 HR/RH (CRA)-02 42 37 21 0 0 0 0 79 0 19
2011 HR/RH (CRA)-03 37 43 9 8 2 2 0 81 9 65
2011 HR/RH (CRA)-04 51 39 7 3 1 0 0 89 4 158
2011 HR/RH (CRA)-05 43 39 8 7 2 1 0 82 9 178
2011 HR/RH (CRA)-06 60 33 1 4 1 0 0 94 5 93
2011 HR/RH (CRA)-07 69 31 0 0 0 0 0 100 0 45
2008 HR/RH (CRA) 58 31 5 4 1 0 0 90 5 527
2008 HR/RH (CRA)-02 50 33 13 4 0 0 0 83 4 24
2008 HR/RH (CRA)-03 51 39 6 4 0 0 0 90 4 71
2008 HR/RH (CRA)-04 58 31 3 5 1 2 0 91 6 131
2008 HR/RH (CRA)-05 57 32 5 4 2 0 0 88 6 182
2008 HR/RH (CRA)-06 66 24 6 2 2 0 0 90 3 62
2008 HR/RH (CRA)-07 76 21 2 0 0 0 0 98 0 42

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 45 34 9 7 5 0 0 78 13 528
2019 HR/RH (CRA)-02 52 24 4 4 16 0 0 76 20 25
2019 HR/RH (CRA)-03 34 43 10 7 5 0 0 78 12 58
2019 HR/RH (CRA)-04 37 41 12 5 6 0 0 78 10 125
2019 HR/RH (CRA)-05 50 32 8 7 4 0 0 81 11 171
2019 HR/RH (CRA)-06 47 29 12 9 2 0 0 77 11 99
2019 HR/RH (CRA)-07 59 23 5 5 8 0 0 82 13 39
2018 HR/RH (CRA) 37 41 10 8 4 0 0 77 12 471
2018 HR/RH (CRA)-02 28 56 6 6 6 0 0 83 11 18
2018 HR/RH (CRA)-03 37 40 16 5 2 0 0 77 7 43
2018 HR/RH (CRA)-04 30 44 11 11 5 0 0 74 16 122
2018 HR/RH (CRA)-05 41 40 10 7 2 0 0 80 9 164
2018 HR/RH (CRA)-06 38 39 11 10 3 0 0 76 13 80
2018 HR/RH (CRA)-07 49 31 0 11 9 0 0 80 20 35
2017 HR/RH (CRA) 40 40 10 7 3 0 0 80 10 509
2017 HR/RH (CRA)-02 45 47 0 8 0 0 0 92 8 19
2017 HR/RH (CRA)-03 26 45 17 4 5 2 0 73 9 46
2017 HR/RH (CRA)-04 43 40 6 6 5 0 0 83 11 123
2017 HR/RH (CRA)-05 45 41 6 7 1 0 0 86 8 173
2017 HR/RH (CRA)-06 37 35 20 6 2 0 0 72 8 98
2017 HR/RH (CRA)-07 46 37 2 10 5 0 0 83 15 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 57 32 7 3 1 0 0 89 4 526
2019 HR/RH (CRA)-02 52 24 8 4 12 0 0 76 16 25
2019 HR/RH (CRA)-03 52 40 5 2 2 0 0 91 3 58
2019 HR/RH (CRA)-04 50 36 8 3 2 1 0 87 5 124
2019 HR/RH (CRA)-05 60 30 8 1 1 0 0 90 2 171
2019 HR/RH (CRA)-06 60 31 4 5 0 0 0 91 5 99
2019 HR/RH (CRA)-07 71 21 5 3 0 0 0 92 3 38
2018 HR/RH (CRA) 53 37 7 2 1 0 0 90 3 470
2018 HR/RH (CRA)-02 22 61 11 6 0 0 0 83 6 18
2018 HR/RH (CRA)-03 56 33 7 2 2 0 0 88 5 43
2018 HR/RH (CRA)-04 44 40 12 3 0 0 0 84 3 122
2018 HR/RH (CRA)-05 55 36 7 1 1 0 1 92 1 163
2018 HR/RH (CRA)-06 65 30 3 1 1 0 0 95 3 80
2018 HR/RH (CRA)-07 57 37 0 3 3 0 0 94 6 35
2017 HR/RH (CRA) 58 34 6 1 1 0 0 92 2 510
2017 HR/RH (CRA)-02 50 45 0 5 0 0 0 95 5 19
2017 HR/RH (CRA)-03 50 32 13 2 2 0 0 83 4 46
2017 HR/RH (CRA)-04 55 38 2 2 2 0 0 94 4 124
2017 HR/RH (CRA)-05 62 30 7 1 0 0 0 92 1 173
2017 HR/RH (CRA)-06 54 37 7 0 2 0 0 91 2 98
2017 HR/RH (CRA)-07 75 22 2 0 0 0 0 98 0 40
2014 HR/RH (CRA) 66 27 5 2 1 0 0 93 3 525
2014 HR/RH (CRA)-02 63 31 0 0 6 0 0 94 6 16
2014 HR/RH (CRA)-03 51 40 2 4 4 0 0 91 7 52
2014 HR/RH (CRA)-04 69 24 4 2 1 0 0 93 3 136
2014 HR/RH (CRA)-05 65 27 6 2 0 0 1 92 2 180
2014 HR/RH (CRA)-06 71 24 4 0 1 0 0 95 1 93
2014 HR/RH (CRA)-07 74 15 10 0 0 0 0 90 0 39
2011 HR/RH (CRA) 68 24 5 2 1 0 0 92 3 563
2011 HR/RH (CRA)-02 47 37 16 0 0 0 0 84 0 19
2011 HR/RH (CRA)-03 57 28 11 5 0 0 0 85 5 65
2011 HR/RH (CRA)-04 71 23 4 1 0 0 0 94 1 158
2011 HR/RH (CRA)-05 62 27 6 4 1 0 0 89 5 178
2011 HR/RH (CRA)-06 80 16 1 2 1 0 0 96 3 93
2011 HR/RH (CRA)-07 80 18 2 0 0 0 0 98 0 45

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 40 40 8 8 4 0 0 80 12 524
2019 HR/RH (CRA)-02 40 32 12 8 8 0 0 72 16 25
2019 HR/RH (CRA)-03 45 36 12 7 0 0 0 81 7 58
2019 HR/RH (CRA)-04 34 45 10 6 5 0 0 79 10 125
2019 HR/RH (CRA)-05 36 44 6 9 4 1 0 81 13 169
2019 HR/RH (CRA)-06 46 36 4 11 2 0 0 83 13 99
2019 HR/RH (CRA)-07 62 24 5 3 5 0 0 86 8 37
2018 HR/RH (CRA) 31 45 12 10 2 0 0 76 13 469
2018 HR/RH (CRA)-02 39 39 11 6 6 0 0 78 11 18
2018 HR/RH (CRA)-03 23 47 14 14 2 0 0 70 16 43
2018 HR/RH (CRA)-04 22 48 14 12 2 1 1 71 14 121
2018 HR/RH (CRA)-05 33 44 12 10 2 0 0 77 12 164
2018 HR/RH (CRA)-06 38 41 8 10 4 0 0 78 14 79
2018 HR/RH (CRA)-07 43 40 9 6 3 0 0 83 9 35
2017 HR/RH (CRA) 38 43 9 7 3 0 0 81 10 508
2017 HR/RH (CRA)-02 42 47 5 5 0 0 0 89 5 18
2017 HR/RH (CRA)-03 20 51 17 9 2 0 0 71 12 46
2017 HR/RH (CRA)-04 37 41 9 8 6 0 0 77 14 124
2017 HR/RH (CRA)-05 42 42 8 6 2 0 0 84 8 173
2017 HR/RH (CRA)-06 37 47 5 7 4 0 0 84 11 98
2017 HR/RH (CRA)-07 52 30 13 5 0 0 0 82 5 39
2014 HR/RH (CRA) 27 44 9 14 7 0 0 70 21 526
2014 HR/RH (CRA)-02 37 38 6 12 6 0 0 75 19 16
2014 HR/RH (CRA)-03 22 26 17 22 13 0 0 47 35 52
2014 HR/RH (CRA)-04 21 45 6 20 8 0 0 66 28 136
2014 HR/RH (CRA)-05 27 49 9 9 5 0 0 76 14 181
2014 HR/RH (CRA)-06 31 46 9 9 5 0 0 77 14 93
2014 HR/RH (CRA)-07 39 33 10 13 5 0 0 72 18 39
2011 HR/RH (CRA) 38 42 8 9 3 0 0 80 12 564
2011 HR/RH (CRA)-02 11 74 0 11 5 0 0 84 16 19
2011 HR/RH (CRA)-03 26 38 15 17 3 0 0 65 20 65
2011 HR/RH (CRA)-04 41 38 8 10 3 0 0 79 13 159
2011 HR/RH (CRA)-05 37 42 8 8 4 0 0 79 13 178
2011 HR/RH (CRA)-06 47 43 5 3 1 0 0 90 4 93
2011 HR/RH (CRA)-07 51 44 2 2 0 0 0 96 2 45

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 45 33 11 6 5 0 0 78 11 528
2019 HR/RH (CRA)-02 44 32 16 0 8 0 0 76 8 25
2019 HR/RH (CRA)-03 47 26 17 7 3 0 0 72 10 58
2019 HR/RH (CRA)-04 38 38 10 7 6 0 0 77 13 125
2019 HR/RH (CRA)-05 42 37 11 6 4 0 0 79 10 171
2019 HR/RH (CRA)-06 53 29 7 7 4 0 0 82 11 99
2019 HR/RH (CRA)-07 62 28 3 3 5 0 0 90 8 39
2018 HR/RH (CRA) 39 39 10 8 4 0 0 78 12 467
2018 HR/RH (CRA)-02 56 31 0 6 6 0 0 88 13 16
2018 HR/RH (CRA)-03 28 47 14 9 2 0 0 74 12 43
2018 HR/RH (CRA)-04 31 45 9 10 3 0 1 77 14 119
2018 HR/RH (CRA)-05 40 38 11 8 2 0 0 79 10 164
2018 HR/RH (CRA)-06 46 32 11 6 5 0 0 78 11 81
2018 HR/RH (CRA)-07 49 29 6 9 9 0 0 77 17 35
2017 HR/RH (CRA) 43 37 10 7 2 0 0 80 9 509
2017 HR/RH (CRA)-02 50 45 0 5 0 0 0 95 5 18
2017 HR/RH (CRA)-03 43 28 17 4 4 2 0 73 9 46
2017 HR/RH (CRA)-04 40 35 14 8 4 0 0 74 12 124
2017 HR/RH (CRA)-05 45 39 10 5 1 0 0 84 6 173
2017 HR/RH (CRA)-06 44 39 6 9 2 0 0 83 11 98
2017 HR/RH (CRA)-07 46 42 2 10 0 0 0 88 10 40
2014 HR/RH (CRA) 35 37 10 10 8 0 0 72 18 526
2014 HR/RH (CRA)-02 44 25 19 7 6 0 0 68 13 16
2014 HR/RH (CRA)-03 26 35 11 13 15 0 0 61 28 52
2014 HR/RH (CRA)-04 27 41 14 9 8 0 0 69 17 136
2014 HR/RH (CRA)-05 39 37 9 10 4 0 0 76 15 181
2014 HR/RH (CRA)-06 41 37 8 8 8 0 0 77 15 93
2014 HR/RH (CRA)-07 41 36 8 5 10 0 0 77 15 39

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 44 36 8 8 4 0 0 80 12 519
2019 HR/RH (CRA)-02 46 25 4 0 25 0 0 71 25 24
2019 HR/RH (CRA)-03 44 35 16 4 2 0 0 79 5 57
2019 HR/RH (CRA)-04 34 45 6 11 5 0 0 78 16 125
2019 HR/RH (CRA)-05 48 38 7 7 1 0 0 86 7 166
2019 HR/RH (CRA)-06 45 29 11 11 3 0 0 74 14 97
2019 HR/RH (CRA)-07 56 31 3 5 5 0 0 87 10 39
2018 HR/RH (CRA) 36 41 9 11 3 0 0 77 14 471
2018 HR/RH (CRA)-02 53 35 6 0 6 0 0 88 6 17
2018 HR/RH (CRA)-03 28 51 9 9 2 0 0 79 12 43
2018 HR/RH (CRA)-04 31 36 13 16 4 0 0 67 20 122
2018 HR/RH (CRA)-05 37 47 7 8 1 0 0 84 9 164
2018 HR/RH (CRA)-06 44 38 4 9 4 0 1 84 13 81
2018 HR/RH (CRA)-07 37 34 9 17 3 0 0 71 20 35
2017 HR/RH (CRA) 43 41 7 6 2 0 0 84 8 508
2017 HR/RH (CRA)-02 53 42 5 0 0 0 0 95 0 18
2017 HR/RH (CRA)-03 45 35 11 5 4 0 0 80 9 45
2017 HR/RH (CRA)-04 33 48 7 7 5 0 0 81 12 124
2017 HR/RH (CRA)-05 53 37 4 5 1 0 1 90 6 173
2017 HR/RH (CRA)-06 34 48 8 9 1 0 0 82 10 98
2017 HR/RH (CRA)-07 50 32 10 5 0 0 2 85 5 40
2014 HR/RH (CRA) 39 37 10 9 4 0 0 76 14 526
2014 HR/RH (CRA)-02 44 44 7 0 6 0 0 87 6 16
2014 HR/RH (CRA)-03 24 44 15 6 12 0 0 68 17 52
2014 HR/RH (CRA)-04 31 39 10 13 7 0 0 70 20 136
2014 HR/RH (CRA)-05 44 35 12 7 3 0 0 79 9 181
2014 HR/RH (CRA)-06 49 34 4 10 1 0 1 85 11 93
2014 HR/RH (CRA)-07 44 33 5 15 3 0 0 77 18 39
2011 HR/RH (CRA) 50 36 7 4 1 0 1 87 5 562
2011 HR/RH (CRA)-02 42 47 5 0 0 0 5 94 0 19
2011 HR/RH (CRA)-03 42 38 17 2 2 0 0 80 3 64
2011 HR/RH (CRA)-04 57 31 8 4 0 0 0 87 4 159
2011 HR/RH (CRA)-05 45 38 6 6 3 1 1 85 9 178
2011 HR/RH (CRA)-06 53 41 3 2 0 0 0 95 2 92
2011 HR/RH (CRA)-07 56 33 4 4 0 2 0 91 5 45

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 52 36 6 6 1 0 0 87 7 526
2019 HR/RH (CRA)-02 48 24 8 12 8 0 0 72 20 25
2019 HR/RH (CRA)-03 52 36 7 5 0 0 0 88 5 58
2019 HR/RH (CRA)-04 46 38 6 9 2 0 0 84 10 125
2019 HR/RH (CRA)-05 51 41 5 2 1 0 0 92 3 169
2019 HR/RH (CRA)-06 56 31 7 6 0 0 0 87 6 99
2019 HR/RH (CRA)-07 67 21 8 3 3 0 0 87 5 39
2018 HR/RH (CRA) 46 40 8 5 1 0 0 86 6 473
2018 HR/RH (CRA)-02 39 44 11 6 0 0 0 83 6 18
2018 HR/RH (CRA)-03 47 33 12 5 5 0 0 79 9 43
2018 HR/RH (CRA)-04 39 41 10 9 1 1 0 80 10 122
2018 HR/RH (CRA)-05 50 40 6 4 0 0 0 90 4 165
2018 HR/RH (CRA)-06 48 42 6 2 1 0 0 90 4 81
2018 HR/RH (CRA)-07 51 37 3 6 3 0 0 89 9 35
2017 HR/RH (CRA) 50 38 8 3 1 0 0 88 4 507
2017 HR/RH (CRA)-02 47 39 0 13 0 0 0 87 13 18
2017 HR/RH (CRA)-03 35 50 9 2 4 0 0 85 6 46
2017 HR/RH (CRA)-04 46 41 8 2 2 1 0 88 4 123
2017 HR/RH (CRA)-05 58 34 5 3 1 0 0 91 3 173
2017 HR/RH (CRA)-06 45 38 14 2 1 0 0 83 3 98
2017 HR/RH (CRA)-07 58 37 2 2 0 0 0 95 2 40
2014 HR/RH (CRA) 48 37 9 3 2 0 0 86 5 526
2014 HR/RH (CRA)-02 50 38 6 0 6 0 0 88 6 16
2014 HR/RH (CRA)-03 33 54 8 2 4 0 0 87 6 52
2014 HR/RH (CRA)-04 48 36 9 4 3 0 0 84 7 136
2014 HR/RH (CRA)-05 51 35 11 3 1 0 0 86 3 181
2014 HR/RH (CRA)-06 51 38 8 3 1 0 0 88 4 93
2014 HR/RH (CRA)-07 56 23 13 3 5 0 0 79 8 39
2011 HR/RH (CRA) 52 36 5 5 2 0 0 88 7 563
2011 HR/RH (CRA)-02 32 53 0 11 5 0 0 84 16 19
2011 HR/RH (CRA)-03 48 38 5 8 2 0 0 86 9 65
2011 HR/RH (CRA)-04 50 40 6 2 2 0 0 90 4 159
2011 HR/RH (CRA)-05 48 36 5 8 3 0 0 84 11 177
2011 HR/RH (CRA)-06 62 29 4 3 1 0 0 91 4 93
2011 HR/RH (CRA)-07 69 24 7 0 0 0 0 93 0 45
2008 HR/RH (CRA) 55 35 5 4 2 0 0 90 6 527
2008 HR/RH (CRA)-02 42 50 0 4 4 0 0 92 8 24
2008 HR/RH (CRA)-03 41 51 3 6 0 0 0 92 6 71
2008 HR/RH (CRA)-04 56 32 6 3 3 0 0 88 6 131
2008 HR/RH (CRA)-05 55 34 6 3 2 0 0 88 5 182
2008 HR/RH (CRA)-06 68 24 3 5 0 0 0 92 5 62
2008 HR/RH (CRA)-07 69 29 0 2 0 0 0 98 2 42

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 35 32 18 10 5 0 0 67 15 525
2019 HR/RH (CRA)-02 48 32 12 8 0 0 0 80 8 25
2019 HR/RH (CRA)-03 35 35 16 12 2 0 0 70 14 57
2019 HR/RH (CRA)-04 38 29 15 10 8 0 0 66 18 125
2019 HR/RH (CRA)-05 42 31 15 9 2 0 0 73 12 169
2019 HR/RH (CRA)-06 22 35 24 10 8 0 0 58 18 99
2019 HR/RH (CRA)-07 21 38 23 13 5 0 0 59 18 39
2018 HR/RH (CRA) 30 32 19 13 5 0 0 62 18 474
2018 HR/RH (CRA)-02 44 17 11 17 11 0 0 61 28 18
2018 HR/RH (CRA)-03 28 40 19 9 5 0 0 67 14 43
2018 HR/RH (CRA)-04 28 41 12 12 6 1 0 69 18 122
2018 HR/RH (CRA)-05 38 30 18 10 3 0 1 69 13 165
2018 HR/RH (CRA)-06 19 22 30 17 11 0 1 41 29 81
2018 HR/RH (CRA)-07 17 33 25 22 3 0 0 50 25 36
2017 HR/RH (CRA) 34 36 17 8 4 0 1 71 12 511
2017 HR/RH (CRA)-02 35 48 10 7 0 0 0 83 7 19
2017 HR/RH (CRA)-03 48 35 9 9 0 0 0 83 9 46
2017 HR/RH (CRA)-04 31 39 15 10 3 0 3 71 13 125
2017 HR/RH (CRA)-05 44 32 15 5 3 1 0 76 9 173
2017 HR/RH (CRA)-06 20 41 22 12 4 0 0 61 16 98
2017 HR/RH (CRA)-07 23 23 35 10 10 0 0 45 20 40
2014 HR/RH (CRA) 31 37 19 7 4 0 0 69 12 526
2014 HR/RH (CRA)-02 31 50 19 0 0 0 0 81 0 16
2014 HR/RH (CRA)-03 31 41 15 4 10 0 0 72 13 52
2014 HR/RH (CRA)-04 28 42 17 8 4 1 1 70 13 136
2014 HR/RH (CRA)-05 39 33 19 6 2 0 1 73 8 181
2014 HR/RH (CRA)-06 27 40 23 10 1 0 0 67 11 93
2014 HR/RH (CRA)-07 21 18 31 18 13 0 0 39 31 39
2011 HR/RH (CRA) 37 34 21 4 3 0 0 71 7 564
2011 HR/RH (CRA)-02 47 42 11 0 0 0 0 89 0 19
2011 HR/RH (CRA)-03 42 34 20 0 5 0 0 75 5 65
2011 HR/RH (CRA)-04 36 36 21 4 3 0 0 72 6 159
2011 HR/RH (CRA)-05 39 33 22 3 3 0 0 72 6 178
2011 HR/RH (CRA)-06 33 34 24 5 3 0 0 68 9 93
2011 HR/RH (CRA)-07 24 31 22 18 4 0 0 56 22 45
2008 HR/RH (CRA) 24 37 21 12 6 1 0 61 18 527
2008 HR/RH (CRA)-02 33 38 17 8 0 4 0 74 9 24
2008 HR/RH (CRA)-03 32 35 15 10 6 1 0 69 16 71
2008 HR/RH (CRA)-04 19 41 20 13 7 0 0 60 20 131
2008 HR/RH (CRA)-05 30 38 19 8 3 2 0 69 11 182
2008 HR/RH (CRA)-06 15 35 24 19 6 0 0 50 26 62
2008 HR/RH (CRA)-07 10 17 38 21 14 0 0 26 36 42

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 10 21 41 19 7 1 1 26 32 527
2019 HR/RH (CRA)-02 8 8 40 20 20 0 4 42 17 25
2019 HR/RH (CRA)-03 7 19 33 28 10 2 2 39 27 58
2019 HR/RH (CRA)-04 16 19 38 19 6 1 2 26 36 124
2019 HR/RH (CRA)-05 12 21 43 15 6 1 1 22 34 171
2019 HR/RH (CRA)-06 6 28 40 19 5 0 1 24 35 99
2019 HR/RH (CRA)-07 3 21 51 21 3 3 0 24 24 39
2018 HR/RH (CRA) 8 32 38 16 4 1 1 21 41 474
2018 HR/RH (CRA)-02 0 22 33 17 17 6 6 38 25 18
2018 HR/RH (CRA)-03 9 26 37 21 5 2 0 26 36 43
2018 HR/RH (CRA)-04 8 31 36 16 6 2 1 22 41 122
2018 HR/RH (CRA)-05 7 35 35 18 3 0 2 21 43 165
2018 HR/RH (CRA)-06 12 36 36 12 2 0 1 15 49 81
2018 HR/RH (CRA)-07 8 25 58 8 0 0 0 8 33 36
2017 HR/RH (CRA) 14 28 36 14 5 0 2 19 44 510
2017 HR/RH (CRA)-02 0 23 25 37 5 5 5 47 25 19
2017 HR/RH (CRA)-03 9 20 40 20 7 2 2 28 30 45
2017 HR/RH (CRA)-04 20 26 35 12 5 0 2 17 47 125
2017 HR/RH (CRA)-05 8 28 38 17 6 0 3 24 37 173
2017 HR/RH (CRA)-06 16 38 38 6 2 0 0 8 54 98
2017 HR/RH (CRA)-07 30 30 30 10 0 0 0 10 59 40
2014 HR/RH (CRA) 12 33 37 10 5 0 1 16 47 526
2014 HR/RH (CRA)-02 0 25 68 6 0 0 0 6 25 16
2014 HR/RH (CRA)-03 10 26 45 13 4 2 2 17 37 52
2014 HR/RH (CRA)-04 15 40 29 9 5 0 1 15 56 136
2014 HR/RH (CRA)-05 11 32 35 13 7 0 2 21 44 181
2014 HR/RH (CRA)-06 8 34 45 9 4 0 0 13 42 93
2014 HR/RH (CRA)-07 28 28 38 0 3 0 3 3 58 39
2011 HR/RH (CRA) 8 27 38 19 6 0 1 25 36 563
2011 HR/RH (CRA)-02 11 21 26 21 21 0 0 42 32 19
2011 HR/RH (CRA)-03 11 20 46 18 3 0 2 22 31 65
2011 HR/RH (CRA)-04 3 25 38 24 7 1 2 32 29 159
2011 HR/RH (CRA)-05 10 29 36 19 4 0 2 24 40 178
2011 HR/RH (CRA)-06 8 32 39 16 5 0 0 22 39 92
2011 HR/RH (CRA)-07 16 38 38 7 2 0 0 9 53 45
2008 HR/RH (CRA) 8 28 38 18 6 1 1 24 37 527
2008 HR/RH (CRA)-02 0 38 29 17 13 4 0 30 39 24
2008 HR/RH (CRA)-03 6 35 31 20 7 0 1 27 41 71
2008 HR/RH (CRA)-04 11 32 31 20 5 0 2 25 43 131
2008 HR/RH (CRA)-05 8 24 43 17 5 2 1 23 32 182
2008 HR/RH (CRA)-06 6 24 47 13 10 0 0 23 31 62
2008 HR/RH (CRA)-07 7 24 45 19 5 0 0 24 31 42

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 8 14 32 30 14 2 1 45 22 528
2019 HR/RH (CRA)-02 16 4 20 36 20 4 0 58 21 25
2019 HR/RH (CRA)-03 5 12 31 31 17 2 2 50 18 58
2019 HR/RH (CRA)-04 10 13 33 26 14 2 2 43 23 125
2019 HR/RH (CRA)-05 8 19 32 27 12 2 1 40 27 171
2019 HR/RH (CRA)-06 4 13 35 30 15 1 1 46 18 99
2019 HR/RH (CRA)-07 10 8 28 36 15 3 0 53 18 39
2018 HR/RH (CRA) 6 20 37 26 8 1 1 36 27 471
2018 HR/RH (CRA)-02 0 17 33 22 17 6 6 44 19 18
2018 HR/RH (CRA)-03 9 26 28 33 2 2 0 36 36 43
2018 HR/RH (CRA)-04 6 21 35 25 9 2 2 35 28 122
2018 HR/RH (CRA)-05 6 18 36 27 11 1 1 39 25 163
2018 HR/RH (CRA)-06 9 21 41 23 5 0 1 28 30 80
2018 HR/RH (CRA)-07 6 11 44 33 3 0 3 37 17 36
2017 HR/RH (CRA) 7 16 33 27 12 2 2 41 25 509
2017 HR/RH (CRA)-02 0 17 15 28 30 5 5 64 19 19
2017 HR/RH (CRA)-03 6 13 26 26 22 4 2 51 21 46
2017 HR/RH (CRA)-04 10 14 35 25 12 2 3 39 24 124
2017 HR/RH (CRA)-05 5 16 30 30 14 2 3 47 22 173
2017 HR/RH (CRA)-06 10 22 39 22 3 2 2 26 33 97
2017 HR/RH (CRA)-07 10 17 32 36 5 0 0 41 27 40
2014 HR/RH (CRA) 12 22 33 20 11 1 1 31 35 526
2014 HR/RH (CRA)-02 12 19 44 12 12 0 0 25 31 16
2014 HR/RH (CRA)-03 18 22 31 20 9 0 0 29 40 52
2014 HR/RH (CRA)-04 17 22 31 16 12 1 1 29 39 136
2014 HR/RH (CRA)-05 8 23 32 22 12 1 2 35 32 181
2014 HR/RH (CRA)-06 10 23 33 21 11 1 1 33 33 93
2014 HR/RH (CRA)-07 8 21 43 23 3 0 3 26 29 39
2011 HR/RH (CRA) 6 14 32 31 14 1 2 46 20 564
2011 HR/RH (CRA)-02 11 5 21 26 26 11 0 59 18 19
2011 HR/RH (CRA)-03 9 9 31 32 12 3 3 48 20 65
2011 HR/RH (CRA)-04 2 16 30 34 16 1 3 51 18 159
2011 HR/RH (CRA)-05 8 13 31 30 14 1 2 46 22 178
2011 HR/RH (CRA)-06 6 12 39 32 11 0 0 43 18 93
2011 HR/RH (CRA)-07 7 22 38 18 16 0 0 33 29 45
2008 HR/RH (CRA) 5 17 29 29 17 2 1 47 23 526
2008 HR/RH (CRA)-02 4 13 29 21 21 8 4 48 19 24
2008 HR/RH (CRA)-03 10 28 27 17 13 3 3 31 40 71
2008 HR/RH (CRA)-04 5 21 28 31 13 1 1 44 27 131
2008 HR/RH (CRA)-05 3 13 33 28 19 2 2 49 17 181
2008 HR/RH (CRA)-06 6 16 23 40 15 0 0 55 23 62
2008 HR/RH (CRA)-07 2 10 26 36 26 0 0 62 12 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 14 29 35 16 6 0 1 22 43 526
2019 HR/RH (CRA)-02 4 24 36 24 12 0 0 36 28 25
2019 HR/RH (CRA)-03 14 23 32 25 5 0 2 30 38 57
2019 HR/RH (CRA)-04 11 28 34 16 9 0 2 25 40 125
2019 HR/RH (CRA)-05 18 30 32 13 6 1 1 19 48 171
2019 HR/RH (CRA)-06 12 32 38 13 4 0 1 18 44 98
2019 HR/RH (CRA)-07 15 28 41 15 0 0 0 15 44 39
2018 HR/RH (CRA) 20 28 33 12 4 1 1 17 49 471
2018 HR/RH (CRA)-02 11 28 11 28 11 0 11 44 44 18
2018 HR/RH (CRA)-03 26 21 33 14 5 2 0 19 48 43
2018 HR/RH (CRA)-04 15 27 36 14 5 2 0 19 43 121
2018 HR/RH (CRA)-05 21 30 29 12 6 1 2 18 52 165
2018 HR/RH (CRA)-06 20 29 39 11 0 0 0 11 49 79
2018 HR/RH (CRA)-07 31 31 36 3 0 0 0 3 61 36
2017 HR/RH (CRA) 21 30 32 10 5 1 1 15 52 510
2017 HR/RH (CRA)-02 10 28 42 5 5 5 5 11 42 19
2017 HR/RH (CRA)-03 17 27 36 18 0 2 0 18 45 45
2017 HR/RH (CRA)-04 16 29 37 13 2 1 2 15 46 125
2017 HR/RH (CRA)-05 22 27 32 9 9 0 2 18 50 173
2017 HR/RH (CRA)-06 22 40 29 6 3 0 0 9 62 98
2017 HR/RH (CRA)-07 42 30 15 10 2 0 0 13 72 40
2014 HR/RH (CRA) 19 31 31 9 7 1 1 16 52 526
2014 HR/RH (CRA)-02 25 38 19 12 6 0 0 19 63 16
2014 HR/RH (CRA)-03 23 22 32 13 7 2 2 21 46 52
2014 HR/RH (CRA)-04 13 28 35 11 8 2 2 20 43 136
2014 HR/RH (CRA)-05 20 33 30 7 8 1 2 15 55 181
2014 HR/RH (CRA)-06 19 32 33 10 5 0 0 15 52 93
2014 HR/RH (CRA)-07 26 36 31 3 5 0 0 8 62 39
2011 HR/RH (CRA) 16 29 33 15 6 0 1 21 46 563
2011 HR/RH (CRA)-02 37 26 5 16 11 5 0 28 67 19
2011 HR/RH (CRA)-03 18 26 35 9 8 2 2 17 46 65
2011 HR/RH (CRA)-04 8 27 36 23 4 0 1 28 36 158
2011 HR/RH (CRA)-05 16 31 31 16 5 0 1 21 47 178
2011 HR/RH (CRA)-06 15 34 33 10 8 0 0 17 49 93
2011 HR/RH (CRA)-07 29 29 31 4 7 0 0 11 58 45
2008 HR/RH (CRA) 10 24 35 19 9 2 2 28 35 526
2008 HR/RH (CRA)-02 8 33 21 21 8 8 0 32 45 24
2008 HR/RH (CRA)-03 11 25 35 17 8 1 1 26 38 71
2008 HR/RH (CRA)-04 6 21 39 24 8 1 2 33 27 131
2008 HR/RH (CRA)-05 13 23 32 16 11 2 3 29 37 182
2008 HR/RH (CRA)-06 16 23 37 19 5 0 0 24 39 62
2008 HR/RH (CRA)-07 5 26 45 14 10 0 0 24 31 42

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 7 18 38 25 10 1 1 36 26 524
2019 HR/RH (CRA)-02 0 16 24 36 20 0 4 58 17 25
2019 HR/RH (CRA)-03 3 16 33 41 5 0 2 47 19 58
2019 HR/RH (CRA)-04 8 19 30 23 17 0 2 41 28 124
2019 HR/RH (CRA)-05 8 14 43 24 9 1 1 34 23 169
2019 HR/RH (CRA)-06 9 23 41 17 8 0 1 26 33 98
2019 HR/RH (CRA)-07 5 21 51 18 3 3 0 21 26 39
2018 HR/RH (CRA) 8 23 39 20 7 1 1 28 32 470
2018 HR/RH (CRA)-02 6 17 28 22 22 6 0 47 24 18
2018 HR/RH (CRA)-03 12 17 43 17 7 5 0 25 30 42
2018 HR/RH (CRA)-04 7 22 34 26 8 2 1 35 30 121
2018 HR/RH (CRA)-05 5 21 40 23 8 0 2 32 27 165
2018 HR/RH (CRA)-06 7 32 43 15 2 0 0 17 40 81
2018 HR/RH (CRA)-07 21 32 41 6 0 0 0 6 53 34
2017 HR/RH (CRA) 9 20 37 22 9 1 2 32 30 507
2017 HR/RH (CRA)-02 0 12 15 43 25 5 0 71 13 19
2017 HR/RH (CRA)-03 9 11 38 25 14 4 0 40 21 45
2017 HR/RH (CRA)-04 8 19 43 21 5 0 4 27 28 125
2017 HR/RH (CRA)-05 7 17 35 25 13 1 2 39 25 172
2017 HR/RH (CRA)-06 8 33 35 20 3 0 0 23 42 96
2017 HR/RH (CRA)-07 30 22 36 12 0 0 0 12 52 40
2014 HR/RH (CRA) 11 20 40 22 7 1 1 29 31 522
2014 HR/RH (CRA)-02 0 31 32 25 6 0 6 33 33 16
2014 HR/RH (CRA)-03 10 15 46 20 7 2 0 28 25 52
2014 HR/RH (CRA)-04 11 17 45 18 7 1 1 26 28 134
2014 HR/RH (CRA)-05 7 19 37 26 9 1 2 35 27 181
2014 HR/RH (CRA)-06 13 24 35 24 3 0 0 28 37 91
2014 HR/RH (CRA)-07 28 26 31 10 3 0 3 13 55 39
2011 HR/RH (CRA) 7 18 38 27 9 1 1 36 25 558
2011 HR/RH (CRA)-02 6 17 22 28 22 6 0 53 24 18
2011 HR/RH (CRA)-03 8 17 42 20 12 0 2 33 25 65
2011 HR/RH (CRA)-04 1 11 40 35 11 1 1 46 12 156
2011 HR/RH (CRA)-05 8 18 33 31 8 0 1 40 27 178
2011 HR/RH (CRA)-06 10 25 45 12 8 0 0 20 35 91
2011 HR/RH (CRA)-07 18 27 31 22 2 0 0 24 44 45
2008 HR/RH (CRA) 6 18 42 24 9 1 1 34 24 526
2008 HR/RH (CRA)-02 0 21 42 21 13 4 0 35 22 24
2008 HR/RH (CRA)-03 8 15 34 30 13 0 0 42 24 71
2008 HR/RH (CRA)-04 5 17 38 27 11 0 1 39 22 131
2008 HR/RH (CRA)-05 5 16 43 24 9 2 1 34 22 182
2008 HR/RH (CRA)-06 6 23 44 23 5 0 0 27 29 62
2008 HR/RH (CRA)-07 2 27 49 17 5 0 0 22 29 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 14 26 29 18 10 1 2 29 41 526
2019 HR/RH (CRA)-02 0 24 20 28 24 4 0 54 25 25
2019 HR/RH (CRA)-03 9 21 32 21 11 4 4 34 32 57
2019 HR/RH (CRA)-04 16 26 30 16 12 0 1 28 42 125
2019 HR/RH (CRA)-05 16 28 25 22 7 1 2 30 45 170
2019 HR/RH (CRA)-06 16 25 36 11 9 0 2 21 42 99
2019 HR/RH (CRA)-07 10 36 28 21 5 0 0 26 46 39
2018 HR/RH (CRA) 21 28 30 13 7 1 1 20 49 473
2018 HR/RH (CRA)-02 6 17 33 17 17 0 11 38 25 18
2018 HR/RH (CRA)-03 28 19 26 19 7 2 0 26 48 43
2018 HR/RH (CRA)-04 22 29 25 16 6 2 0 22 53 121
2018 HR/RH (CRA)-05 16 28 33 13 9 0 1 22 44 165
2018 HR/RH (CRA)-06 23 32 32 9 4 0 0 12 56 81
2018 HR/RH (CRA)-07 28 33 31 3 3 3 0 6 63 36
2017 HR/RH (CRA) 20 26 29 14 8 1 2 22 47 509
2017 HR/RH (CRA)-02 12 8 25 25 20 5 5 50 22 19
2017 HR/RH (CRA)-03 15 11 29 18 18 7 2 40 29 45
2017 HR/RH (CRA)-04 23 32 23 13 6 1 3 19 57 125
2017 HR/RH (CRA)-05 16 26 29 16 8 1 3 25 44 172
2017 HR/RH (CRA)-06 17 27 41 7 5 0 2 13 46 98
2017 HR/RH (CRA)-07 45 20 23 10 2 0 0 12 65 40
2014 HR/RH (CRA) 20 30 29 13 5 1 2 19 52 525
2014 HR/RH (CRA)-02 0 37 25 31 0 0 6 33 40 16
2014 HR/RH (CRA)-03 23 34 27 11 4 2 0 15 57 52
2014 HR/RH (CRA)-04 30 28 26 11 4 1 1 16 58 136
2014 HR/RH (CRA)-05 13 28 35 15 7 1 1 23 42 180
2014 HR/RH (CRA)-06 17 33 30 12 4 0 3 17 52 93
2014 HR/RH (CRA)-07 33 31 15 13 5 0 3 18 66 39
2011 HR/RH (CRA) 13 23 37 18 7 1 2 26 37 563
2011 HR/RH (CRA)-02 16 16 21 21 16 5 5 41 35 19
2011 HR/RH (CRA)-03 11 28 37 17 5 2 2 22 40 65
2011 HR/RH (CRA)-04 8 24 32 25 8 2 2 33 33 159
2011 HR/RH (CRA)-05 14 21 38 17 8 0 2 26 36 177
2011 HR/RH (CRA)-06 14 24 42 16 4 0 0 20 38 93
2011 HR/RH (CRA)-07 22 24 40 7 2 0 4 9 49 45
2008 HR/RH (CRA) 13 28 31 17 9 2 2 27 41 527
2008 HR/RH (CRA)-02 0 25 33 21 17 4 0 39 26 24
2008 HR/RH (CRA)-03 15 28 21 20 11 3 1 32 46 71
2008 HR/RH (CRA)-04 13 34 30 12 9 1 2 22 48 131
2008 HR/RH (CRA)-05 8 23 32 21 12 2 2 34 32 182
2008 HR/RH (CRA)-06 21 23 34 19 2 0 2 21 44 62
2008 HR/RH (CRA)-07 19 36 36 7 0 0 2 7 56 42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 11 21 31 22 12 1 2 35 33 526
2019 HR/RH (CRA)-02 20 20 12 28 12 0 8 43 43 25
2019 HR/RH (CRA)-03 12 31 24 19 10 2 2 30 45 58
2019 HR/RH (CRA)-04 12 22 28 23 14 0 2 37 34 125
2019 HR/RH (CRA)-05 11 22 34 18 13 1 2 32 33 170
2019 HR/RH (CRA)-06 7 18 37 24 10 2 1 36 26 98
2019 HR/RH (CRA)-07 10 18 26 33 10 0 3 45 29 39
2018 HR/RH (CRA) 12 21 30 22 10 1 2 34 35 473
2018 HR/RH (CRA)-02 28 28 22 6 17 0 0 22 56 18
2018 HR/RH (CRA)-03 16 21 23 28 9 2 0 38 38 43
2018 HR/RH (CRA)-04 9 28 32 20 9 2 1 29 38 122
2018 HR/RH (CRA)-05 10 20 27 25 13 1 3 40 31 164
2018 HR/RH (CRA)-06 16 14 43 20 6 0 1 26 30 81
2018 HR/RH (CRA)-07 17 22 25 22 8 3 3 32 41 36
2017 HR/RH (CRA) 9 15 33 26 11 3 4 39 26 511
2017 HR/RH (CRA)-02 12 23 25 15 5 10 10 25 44 19
2017 HR/RH (CRA)-03 11 15 19 24 17 11 2 48 30 46
2017 HR/RH (CRA)-04 10 19 32 26 7 2 4 36 30 125
2017 HR/RH (CRA)-05 6 11 30 29 16 2 6 48 19 173
2017 HR/RH (CRA)-06 8 20 45 21 5 1 0 26 29 98
2017 HR/RH (CRA)-07 12 10 43 22 13 0 0 35 22 40
2014 HR/RH (CRA) 11 17 32 24 12 1 2 37 30 526
2014 HR/RH (CRA)-02 6 25 25 19 19 0 6 40 33 16
2014 HR/RH (CRA)-03 13 15 33 23 13 2 2 37 29 52
2014 HR/RH (CRA)-04 14 23 33 17 11 1 1 28 38 136
2014 HR/RH (CRA)-05 8 14 30 29 13 1 5 45 23 181
2014 HR/RH (CRA)-06 11 17 31 28 13 0 0 41 28 93
2014 HR/RH (CRA)-07 15 15 41 20 5 0 3 26 32 39
2011 HR/RH (CRA) 6 15 31 32 12 1 4 46 22 561
2011 HR/RH (CRA)-02 5 0 37 26 16 5 11 50 6 19
2011 HR/RH (CRA)-03 6 15 25 35 12 2 5 51 23 65
2011 HR/RH (CRA)-04 3 17 32 30 13 1 4 45 21 158
2011 HR/RH (CRA)-05 7 13 29 34 12 0 5 49 21 177
2011 HR/RH (CRA)-06 6 19 37 27 10 0 1 37 26 93
2011 HR/RH (CRA)-07 7 16 36 31 7 0 4 40 23 45
2008 HR/RH (CRA) 13 23 30 19 9 2 3 30 38 527
2008 HR/RH (CRA)-02 0 17 50 8 13 13 0 24 19 24
2008 HR/RH (CRA)-03 18 28 20 23 4 6 1 29 50 71
2008 HR/RH (CRA)-04 15 25 29 16 12 0 2 29 41 131
2008 HR/RH (CRA)-05 9 18 32 20 14 3 5 36 29 182
2008 HR/RH (CRA)-06 16 24 32 23 3 0 2 26 41 62
2008 HR/RH (CRA)-07 17 24 33 21 2 0 2 24 41 42

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 14 22 40 15 8 1 2 23 36 525
2019 HR/RH (CRA)-02 12 8 36 24 16 0 4 42 21 25
2019 HR/RH (CRA)-03 9 29 20 30 7 2 4 40 40 56
2019 HR/RH (CRA)-04 13 21 43 12 8 0 3 21 35 125
2019 HR/RH (CRA)-05 16 20 39 14 9 1 1 23 37 171
2019 HR/RH (CRA)-06 12 24 45 9 6 1 2 16 38 98
2019 HR/RH (CRA)-07 15 23 46 13 0 3 0 13 39 39
2018 HR/RH (CRA) 16 29 37 11 5 1 1 16 46 473
2018 HR/RH (CRA)-02 11 22 39 17 11 0 0 28 33 18
2018 HR/RH (CRA)-03 19 33 37 5 2 5 0 7 54 43
2018 HR/RH (CRA)-04 15 29 36 12 5 2 2 17 46 121
2018 HR/RH (CRA)-05 15 25 39 11 7 1 2 18 42 165
2018 HR/RH (CRA)-06 14 32 40 12 2 0 0 15 46 81
2018 HR/RH (CRA)-07 31 31 33 3 3 0 0 6 61 36
2017 HR/RH (CRA) 12 24 42 14 4 1 2 19 37 510
2017 HR/RH (CRA)-02 7 18 40 15 5 10 5 24 29 19
2017 HR/RH (CRA)-03 15 20 35 18 4 4 2 24 38 45
2017 HR/RH (CRA)-04 12 21 49 13 2 0 4 16 34 125
2017 HR/RH (CRA)-05 11 19 43 17 7 1 3 25 31 173
2017 HR/RH (CRA)-06 7 39 40 11 2 1 0 13 46 98
2017 HR/RH (CRA)-07 27 27 33 12 0 0 0 12 54 40
2014 HR/RH (CRA) 17 28 32 14 8 0 1 22 46 526
2014 HR/RH (CRA)-02 19 25 44 12 0 0 0 12 44 16
2014 HR/RH (CRA)-03 13 26 37 16 7 0 0 24 39 52
2014 HR/RH (CRA)-04 20 27 29 14 7 1 1 22 48 136
2014 HR/RH (CRA)-05 15 29 33 13 8 0 2 22 45 181
2014 HR/RH (CRA)-06 16 26 34 13 10 0 1 23 42 93
2014 HR/RH (CRA)-07 23 36 28 10 3 0 0 13 59 39

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 8 18 36 24 13 0 1 38 26 528
2019 HR/RH (CRA)-02 12 20 16 32 20 0 0 52 32 25
2019 HR/RH (CRA)-03 9 21 29 22 17 0 2 40 30 58
2019 HR/RH (CRA)-04 6 18 35 25 14 0 2 39 25 125
2019 HR/RH (CRA)-05 8 18 34 26 13 0 1 40 26 171
2019 HR/RH (CRA)-06 10 18 36 21 12 1 1 34 29 99
2019 HR/RH (CRA)-07 3 15 56 18 8 0 0 26 18 39
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 72 14 4 6 2 0 1 87 8 527
2019 HR/RH (CRA)-02 79 17 0 4 0 0 0 96 4 24
2019 HR/RH (CRA)-03 69 14 7 3 3 0 3 86 7 58
2019 HR/RH (CRA)-04 69 11 6 9 3 0 2 81 12 125
2019 HR/RH (CRA)-05 77 12 4 4 2 1 1 91 5 171
2019 HR/RH (CRA)-06 72 17 2 8 0 0 1 90 8 99
2019 HR/RH (CRA)-07 72 15 3 10 0 0 0 87 10 39
2017 HR/RH (CRA) 75 14 3 5 2 0 2 91 6 511
2017 HR/RH (CRA)-02 75 20 0 5 0 0 0 95 5 19
2017 HR/RH (CRA)-03 60 24 7 4 2 0 2 86 7 46
2017 HR/RH (CRA)-04 81 10 2 4 1 0 2 93 5 125
2017 HR/RH (CRA)-05 79 10 2 4 2 0 2 92 6 173
2017 HR/RH (CRA)-06 68 18 5 5 2 0 1 88 7 98
2017 HR/RH (CRA)-07 78 17 0 5 0 0 0 95 5 40
2014 HR/RH (CRA) 77 10 4 5 1 0 2 90 6 526
2014 HR/RH (CRA)-02 69 6 19 0 0 0 6 80 0 16
2014 HR/RH (CRA)-03 72 9 8 5 2 0 4 84 8 52
2014 HR/RH (CRA)-04 83 10 1 3 0 0 3 96 3 136
2014 HR/RH (CRA)-05 78 10 4 4 1 0 2 90 6 181
2014 HR/RH (CRA)-06 75 10 4 9 1 0 1 86 10 93
2014 HR/RH (CRA)-07 74 18 0 8 0 0 0 92 8 39
2011 HR/RH (CRA) 74 14 4 4 1 0 2 90 6 560
2011 HR/RH (CRA)-02 58 11 5 11 16 0 0 68 26 19
2011 HR/RH (CRA)-03 63 18 9 3 2 0 5 85 5 65
2011 HR/RH (CRA)-04 81 11 3 2 0 0 3 95 2 157
2011 HR/RH (CRA)-05 75 15 4 4 1 0 1 90 5 178
2011 HR/RH (CRA)-06 68 16 2 11 2 0 0 85 13 92
2011 HR/RH (CRA)-07 80 11 5 0 0 0 5 95 0 44
2008 HR/RH (CRA) 71 12 4 5 3 0 5 88 8 525
2008 HR/RH (CRA)-02 63 17 8 4 8 0 0 79 13 24
2008 HR/RH (CRA)-03 62 20 1 7 1 0 8 89 9 71
2008 HR/RH (CRA)-04 77 9 2 3 2 0 6 92 6 129
2008 HR/RH (CRA)-05 71 10 3 5 4 1 5 87 9 182
2008 HR/RH (CRA)-06 73 13 5 10 0 0 0 85 10 62
2008 HR/RH (CRA)-07 74 12 7 2 2 0 2 88 5 42

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 36 30 11 7 5 6 5 74 14 526
2019 HR/RH (CRA)-02 33 29 13 0 8 8 8 75 10 24
2019 HR/RH (CRA)-03 38 31 7 5 3 9 7 82 10 58
2019 HR/RH (CRA)-04 32 30 11 9 5 9 4 72 16 125
2019 HR/RH (CRA)-05 37 28 12 8 5 5 5 72 14 170
2019 HR/RH (CRA)-06 35 32 9 11 3 4 5 74 16 99
2019 HR/RH (CRA)-07 44 33 8 3 5 8 0 83 8 39
2018 HR/RH (CRA) 32 32 16 7 5 5 4 70 13 471
2018 HR/RH (CRA)-02 29 24 6 6 6 24 6 75 17 17
2018 HR/RH (CRA)-03 32 32 20 12 2 2 0 65 15 41
2018 HR/RH (CRA)-04 29 26 23 6 6 7 4 62 13 123
2018 HR/RH (CRA)-05 37 31 16 5 4 5 2 73 9 164
2018 HR/RH (CRA)-06 28 42 9 9 4 1 7 77 14 81
2018 HR/RH (CRA)-07 36 33 3 14 11 0 3 71 26 36
2017 HR/RH (CRA) 36 32 11 8 3 5 5 75 13 511
2017 HR/RH (CRA)-02 50 20 7 0 5 10 8 85 6 19
2017 HR/RH (CRA)-03 26 23 9 9 6 20 6 67 21 46
2017 HR/RH (CRA)-04 34 37 10 6 5 5 4 77 11 125
2017 HR/RH (CRA)-05 36 33 13 9 2 5 3 75 12 173
2017 HR/RH (CRA)-06 36 30 13 9 3 2 7 72 13 98
2017 HR/RH (CRA)-07 45 28 7 15 0 0 5 77 16 40
2014 HR/RH (CRA) 37 31 11 8 6 3 4 74 15 526
2014 HR/RH (CRA)-02 44 25 25 6 0 0 0 68 6 16
2014 HR/RH (CRA)-03 26 27 13 17 7 4 5 59 27 52
2014 HR/RH (CRA)-04 37 30 10 8 4 7 5 75 13 136
2014 HR/RH (CRA)-05 35 34 10 7 6 3 5 75 14 181
2014 HR/RH (CRA)-06 44 34 6 6 5 1 2 81 12 93
2014 HR/RH (CRA)-07 51 26 13 5 5 0 0 77 10 39

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 56 28 5 6 4 0 0 85 10 524
2019 HR/RH (CRA)-02 46 29 13 8 4 0 0 75 13 24
2019 HR/RH (CRA)-03 56 26 5 11 2 0 0 82 12 57
2019 HR/RH (CRA)-04 50 36 5 4 4 0 1 87 8 124
2019 HR/RH (CRA)-05 58 27 5 8 3 0 0 85 11 171
2019 HR/RH (CRA)-06 65 21 5 5 3 0 0 87 8 98
2019 HR/RH (CRA)-07 62 23 3 8 5 0 0 85 13 39
2018 HR/RH (CRA) 52 30 6 9 4 0 0 82 12 470
2018 HR/RH (CRA)-02 53 35 0 0 12 0 0 88 12 17
2018 HR/RH (CRA)-03 51 17 20 7 5 0 0 68 12 41
2018 HR/RH (CRA)-04 51 29 7 11 2 0 0 80 13 122
2018 HR/RH (CRA)-05 56 28 5 7 4 0 0 84 11 165
2018 HR/RH (CRA)-06 53 35 3 6 3 1 0 89 9 80
2018 HR/RH (CRA)-07 44 39 3 8 6 0 0 83 14 36
2017 HR/RH (CRA) 56 29 5 6 3 0 0 86 9 511
2017 HR/RH (CRA)-02 60 22 10 8 0 0 0 82 8 19
2017 HR/RH (CRA)-03 48 31 9 11 2 0 0 78 13 46
2017 HR/RH (CRA)-04 58 27 7 5 4 0 0 85 9 125
2017 HR/RH (CRA)-05 62 28 3 5 3 0 1 90 7 173
2017 HR/RH (CRA)-06 50 41 3 4 2 0 0 91 6 98
2017 HR/RH (CRA)-07 60 18 10 12 0 0 0 78 12 40
2014 HR/RH (CRA) 55 25 6 6 5 1 0 82 12 526
2014 HR/RH (CRA)-02 56 31 0 6 6 0 0 88 12 16
2014 HR/RH (CRA)-03 45 20 13 15 6 0 2 66 21 52
2014 HR/RH (CRA)-04 53 31 7 3 4 1 0 85 7 136
2014 HR/RH (CRA)-05 52 27 5 8 6 1 1 80 14 181
2014 HR/RH (CRA)-06 68 19 4 3 3 2 0 89 7 93
2014 HR/RH (CRA)-07 69 15 8 5 3 0 0 85 8 39

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 62 28 4 5 2 0 0 90 6 526
2019 HR/RH (CRA)-02 54 33 4 4 4 0 0 88 8 24
2019 HR/RH (CRA)-03 65 30 4 2 0 0 0 95 2 57
2019 HR/RH (CRA)-04 61 30 3 4 2 0 0 90 6 125
2019 HR/RH (CRA)-05 62 30 4 4 1 0 0 92 5 171
2019 HR/RH (CRA)-06 61 25 5 7 2 0 0 86 9 99
2019 HR/RH (CRA)-07 72 21 0 5 3 0 0 92 8 39
2018 HR/RH (CRA) 57 33 4 4 1 0 0 90 5 471
2018 HR/RH (CRA)-02 44 50 0 6 0 0 0 94 6 18
2018 HR/RH (CRA)-03 51 32 10 7 0 0 0 83 7 41
2018 HR/RH (CRA)-04 62 29 5 3 1 0 0 91 4 123
2018 HR/RH (CRA)-05 60 30 5 4 1 0 0 90 4 165
2018 HR/RH (CRA)-06 58 33 3 3 3 1 0 92 5 79
2018 HR/RH (CRA)-07 42 47 0 8 3 0 0 89 11 36
2017 HR/RH (CRA) 57 33 5 4 2 0 0 90 5 511
2017 HR/RH (CRA)-02 68 27 5 0 0 0 0 95 0 19
2017 HR/RH (CRA)-03 43 39 11 7 0 0 0 83 7 46
2017 HR/RH (CRA)-04 61 33 2 4 1 0 0 94 5 125
2017 HR/RH (CRA)-05 60 30 5 3 2 0 0 90 5 173
2017 HR/RH (CRA)-06 58 34 3 2 3 0 0 92 5 98
2017 HR/RH (CRA)-07 53 35 5 5 3 0 0 88 7 40
2014 HR/RH (CRA) 58 31 4 4 2 0 0 90 6 526
2014 HR/RH (CRA)-02 56 37 6 0 0 0 0 94 0 16
2014 HR/RH (CRA)-03 46 38 9 0 4 0 2 86 4 52
2014 HR/RH (CRA)-04 61 30 1 7 0 1 0 92 7 136
2014 HR/RH (CRA)-05 56 33 4 3 2 0 1 90 6 181
2014 HR/RH (CRA)-06 67 26 1 4 2 0 0 92 6 93
2014 HR/RH (CRA)-07 51 33 10 3 3 0 0 85 5 39

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 52 37 5 3 2 1 0 90 5 525
2019 HR/RH (CRA)-02 46 38 4 8 4 0 0 83 13 24
2019 HR/RH (CRA)-03 52 33 7 3 2 2 2 88 5 58
2019 HR/RH (CRA)-04 46 45 5 2 2 1 0 91 4 125
2019 HR/RH (CRA)-05 56 35 4 4 1 0 0 91 5 169
2019 HR/RH (CRA)-06 56 33 4 3 3 1 0 90 6 99
2019 HR/RH (CRA)-07 59 36 3 3 0 0 0 95 3 39
2018 HR/RH (CRA) 49 39 8 3 1 0 0 88 4 472
2018 HR/RH (CRA)-02 50 39 6 6 0 0 0 89 6 18
2018 HR/RH (CRA)-03 41 44 10 0 2 2 0 88 3 41
2018 HR/RH (CRA)-04 49 38 9 3 0 1 0 88 3 122
2018 HR/RH (CRA)-05 52 38 8 2 0 0 0 90 2 165
2018 HR/RH (CRA)-06 52 40 5 1 2 0 0 91 4 81
2018 HR/RH (CRA)-07 50 39 3 6 3 0 0 89 8 36
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 61 25 8 2 2 1 1 88 4 527
2019 HR/RH (CRA)-02 60 32 8 0 0 0 0 92 0 25
2019 HR/RH (CRA)-03 57 28 9 2 2 3 0 88 4 58
2019 HR/RH (CRA)-04 54 24 13 4 3 0 2 80 7 125
2019 HR/RH (CRA)-05 61 30 6 1 1 1 1 92 2 170
2019 HR/RH (CRA)-06 73 19 5 0 3 0 0 92 3 99
2019 HR/RH (CRA)-07 74 18 3 3 3 0 0 92 5 39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 49 30 8 6 5 1 1 81 11 527
2019 HR/RH (CRA)-02 56 20 4 12 0 0 8 83 13 25
2019 HR/RH (CRA)-03 50 28 14 3 3 0 2 79 7 58
2019 HR/RH (CRA)-04 45 30 10 10 5 0 1 75 15 125
2019 HR/RH (CRA)-05 48 35 7 5 4 2 0 84 9 170
2019 HR/RH (CRA)-06 56 30 5 5 4 0 0 86 9 99
2019 HR/RH (CRA)-07 59 21 8 3 8 3 0 82 11 39
2018 HR/RH (CRA) 39 40 10 7 3 1 0 79 11 472
2018 HR/RH (CRA)-02 50 44 0 6 0 0 0 94 6 18
2018 HR/RH (CRA)-03 33 43 10 2 10 2 0 78 12 42
2018 HR/RH (CRA)-04 32 45 13 8 2 0 0 76 11 123
2018 HR/RH (CRA)-05 44 35 10 9 1 0 1 79 10 165
2018 HR/RH (CRA)-06 39 43 6 6 4 3 0 83 10 80
2018 HR/RH (CRA)-07 46 31 6 9 9 0 0 77 17 35
2017 HR/RH (CRA) 45 36 10 6 3 0 0 81 9 510
2017 HR/RH (CRA)-02 40 37 10 13 0 0 0 77 13 19
2017 HR/RH (CRA)-03 44 41 4 2 9 0 0 85 11 46
2017 HR/RH (CRA)-04 47 34 7 8 3 0 0 82 11 125
2017 HR/RH (CRA)-05 47 35 11 6 1 1 0 82 7 173
2017 HR/RH (CRA)-06 38 42 11 5 3 0 0 80 8 97
2017 HR/RH (CRA)-07 48 32 12 0 7 0 0 80 7 40
2014 HR/RH (CRA) 39 31 13 11 6 0 0 70 17 526
2014 HR/RH (CRA)-02 37 32 19 6 6 0 0 69 12 16
2014 HR/RH (CRA)-03 33 20 21 15 11 0 0 53 26 52
2014 HR/RH (CRA)-04 31 36 17 9 6 1 0 67 15 136
2014 HR/RH (CRA)-05 42 33 8 10 7 0 0 75 17 181
2014 HR/RH (CRA)-06 47 29 11 9 4 0 0 76 13 93
2014 HR/RH (CRA)-07 49 28 8 13 3 0 0 77 15 39
2011 HR/RH (CRA) 39 37 9 11 4 0 0 77 14 564
2011 HR/RH (CRA)-02 42 32 11 11 0 0 5 78 11 19
2011 HR/RH (CRA)-03 28 42 15 9 3 2 2 71 13 65
2011 HR/RH (CRA)-04 39 40 8 11 3 1 0 79 13 159
2011 HR/RH (CRA)-05 40 34 8 13 4 0 0 75 17 178
2011 HR/RH (CRA)-06 42 42 4 10 2 0 0 84 12 93
2011 HR/RH (CRA)-07 47 29 11 7 7 0 0 76 13 45
2008 HR/RH (CRA) 37 36 12 9 5 1 1 74 14 526
2008 HR/RH (CRA)-02 29 42 8 17 0 0 4 74 17 24
2008 HR/RH (CRA)-03 30 49 8 6 4 1 1 81 10 71
2008 HR/RH (CRA)-04 45 28 10 12 5 0 0 74 16 130
2008 HR/RH (CRA)-05 35 35 11 11 6 1 1 71 17 182
2008 HR/RH (CRA)-06 34 39 16 5 6 0 0 73 11 62
2008 HR/RH (CRA)-07 50 31 17 2 0 0 0 81 2 42

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 60 24 8 4 3 1 0 85 7 525
2019 HR/RH (CRA)-02 67 13 0 21 0 0 0 79 21 24
2019 HR/RH (CRA)-03 58 26 5 4 5 2 0 86 9 57
2019 HR/RH (CRA)-04 55 26 10 4 3 1 1 82 7 125
2019 HR/RH (CRA)-05 57 29 6 4 2 2 0 88 5 170
2019 HR/RH (CRA)-06 71 16 8 3 2 0 0 87 5 99
2019 HR/RH (CRA)-07 72 15 8 0 5 0 0 87 5 39
2018 HR/RH (CRA) 51 28 12 4 3 2 1 81 7 472
2018 HR/RH (CRA)-02 39 39 11 0 6 6 0 82 6 18
2018 HR/RH (CRA)-03 48 26 14 2 7 0 2 76 10 42
2018 HR/RH (CRA)-04 45 35 12 3 2 2 1 82 5 123
2018 HR/RH (CRA)-05 56 24 13 5 1 1 0 80 6 165
2018 HR/RH (CRA)-06 56 28 8 3 3 3 1 87 5 80
2018 HR/RH (CRA)-07 51 26 6 9 6 3 0 79 15 35
2017 HR/RH (CRA) 55 29 7 5 2 1 0 86 7 509
2017 HR/RH (CRA)-02 45 30 12 13 0 0 0 75 13 19
2017 HR/RH (CRA)-03 50 32 9 5 2 2 0 84 7 46
2017 HR/RH (CRA)-04 59 28 6 5 2 0 1 87 7 124
2017 HR/RH (CRA)-05 59 28 6 5 1 2 0 89 5 173
2017 HR/RH (CRA)-06 53 29 10 4 2 2 0 83 6 97
2017 HR/RH (CRA)-07 53 32 5 5 5 0 0 85 10 40
2014 HR/RH (CRA) 49 29 10 7 3 2 0 79 10 526
2014 HR/RH (CRA)-02 31 44 19 0 6 0 0 75 6 16
2014 HR/RH (CRA)-03 31 35 15 12 7 0 0 66 19 52
2014 HR/RH (CRA)-04 42 37 9 4 4 3 0 81 9 136
2014 HR/RH (CRA)-05 54 24 9 8 1 3 1 82 9 181
2014 HR/RH (CRA)-06 61 27 3 6 1 1 0 89 8 93
2014 HR/RH (CRA)-07 56 15 18 5 5 0 0 72 10 39
2011 HR/RH (CRA) 53 30 8 5 3 1 0 84 8 563
2011 HR/RH (CRA)-02 47 26 5 16 0 5 0 78 17 19
2011 HR/RH (CRA)-03 43 34 12 5 5 2 0 78 9 65
2011 HR/RH (CRA)-04 62 25 5 4 3 1 0 88 7 158
2011 HR/RH (CRA)-05 49 33 8 6 3 1 0 82 9 178
2011 HR/RH (CRA)-06 53 34 10 1 1 1 0 88 2 93
2011 HR/RH (CRA)-07 56 29 4 7 4 0 0 84 11 45
2008 HR/RH (CRA) 49 30 8 6 2 4 1 83 9 527
2008 HR/RH (CRA)-02 46 33 13 0 0 4 4 86 0 24
2008 HR/RH (CRA)-03 48 25 8 7 4 7 0 79 12 71
2008 HR/RH (CRA)-04 50 33 8 5 2 3 0 85 6 131
2008 HR/RH (CRA)-05 47 32 7 8 4 2 0 81 12 182
2008 HR/RH (CRA)-06 55 26 6 11 0 0 2 82 11 62
2008 HR/RH (CRA)-07 60 26 7 2 0 5 0 90 3 42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 HR/RH (CRA) 58 28 6 4 3 1 1 87 8 525
2019 HR/RH (CRA)-02 52 28 8 8 0 0 4 83 8 25
2019 HR/RH (CRA)-03 58 32 5 2 4 0 0 89 5 57
2019 HR/RH (CRA)-04 52 31 9 3 3 1 1 84 7 124
2019 HR/RH (CRA)-05 58 28 4 5 4 1 0 88 8 171
2019 HR/RH (CRA)-06 63 24 5 4 2 0 1 89 6 98
2019 HR/RH (CRA)-07 69 15 5 5 5 0 0 85 10 39
2018 HR/RH (CRA) 48 37 7 4 3 1 0 86 7 472
2018 HR/RH (CRA)-02 50 28 11 0 6 6 0 82 6 18
2018 HR/RH (CRA)-03 40 38 12 2 7 0 0 79 10 42
2018 HR/RH (CRA)-04 42 45 7 5 2 0 0 87 7 123
2018 HR/RH (CRA)-05 52 35 7 7 1 0 0 86 7 165
2018 HR/RH (CRA)-06 46 39 5 1 6 3 0 87 8 80
2018 HR/RH (CRA)-07 63 20 9 6 3 0 0 83 9 35
2017 HR/RH (CRA) 55 34 5 5 1 0 0 89 6 510
2017 HR/RH (CRA)-02 52 40 0 8 0 0 0 92 8 19
2017 HR/RH (CRA)-03 46 36 4 11 2 0 0 83 13 46
2017 HR/RH (CRA)-04 60 30 1 6 2 0 0 90 9 125
2017 HR/RH (CRA)-05 58 31 6 4 1 0 0 90 5 173
2017 HR/RH (CRA)-06 54 34 8 2 2 0 0 88 4 97
2017 HR/RH (CRA)-07 50 45 0 5 0 0 0 95 5 40
2014 HR/RH (CRA) 49 31 8 7 6 0 0 80 12 526
2014 HR/RH (CRA)-02 50 25 6 6 12 0 0 75 19 16
2014 HR/RH (CRA)-03 33 26 23 2 17 0 0 58 19 52
2014 HR/RH (CRA)-04 37 39 11 8 4 0 0 77 12 136
2014 HR/RH (CRA)-05 57 25 5 8 4 1 0 83 12 181
2014 HR/RH (CRA)-06 59 31 2 5 2 0 0 90 8 93
2014 HR/RH (CRA)-07 54 31 8 5 3 0 0 85 8 39
2011 HR/RH (CRA) 49 31 7 7 5 1 0 81 12 564
2011 HR/RH (CRA)-02 53 26 5 11 5 0 0 79 16 19
2011 HR/RH (CRA)-03 43 25 12 14 5 0 2 69 19 65
2011 HR/RH (CRA)-04 53 28 7 6 4 1 1 83 10 159
2011 HR/RH (CRA)-05 45 34 8 6 7 1 0 79 13 178
2011 HR/RH (CRA)-06 53 37 6 3 1 0 0 89 4 93
2011 HR/RH (CRA)-07 56 24 4 7 9 0 0 80 16 45
2008 HR/RH (CRA) 47 35 6 8 3