2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 27 44 9 13 7 0 0 71 20 169
2019 HP-03 16 54 12 12 6 0 0 70 18 50
2019 HP-04 38 37 7 11 6 0 0 76 17 66
2019 HP-05 16 60 0 25 0 0 0 75 25 13
2019 HP-06 12 24 22 10 32 0 0 36 42 13
2017 HP 32 38 6 13 11 0 0 71 23 170
2017 HP-03 26 49 0 12 13 0 0 75 25 44
2017 HP-04 37 34 7 10 12 0 0 71 22 81
2017 HP-05 22 36 14 20 7 0 0 59 27 13
2017 HP-06 8 48 8 19 17 0 0 56 36 10
2014 HP 18 55 9 11 7 0 0 73 18 210
2014 HP-02 31 54 0 15 0 0 0 85 15 13
2014 HP-03 11 61 9 14 6 0 0 72 20 56
2014 HP-04 20 52 11 12 6 0 0 71 18 100
2014 HP-05 18 66 13 0 3 0 0 84 3 16
2014 HP-06 11 45 9 7 28 0 0 56 35 12
2011 HP 26 47 8 13 5 0 0 74 18 216
2011 HP-02 27 19 0 19 35 0 0 46 54 11
2011 HP-03 22 42 11 20 5 0 0 65 24 65
2011 HP-04 29 54 6 8 3 0 0 82 11 83
2011 HP-05 32 39 12 9 9 0 0 70 18 23
2011 HP-06 21 79 0 0 0 0 0 100 0 10
2011 HP-07 29 49 10 12 0 0 0 78 12 10
2008 HP 25 49 7 11 7 0 0 74 18 136
2008 HP-03 19 66 9 5 2 0 0 84 7 33
2008 HP-04 22 44 8 14 13 0 0 66 26 60
2008 HP-05 34 43 4 10 10 0 0 77 19 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 72 21 3 1 1 0 3 95 1 169
2019 HP-03 80 14 4 2 0 0 0 94 2 50
2019 HP-04 71 21 1 0 2 0 5 97 2 66
2019 HP-05 91 9 0 0 0 0 0 100 0 13
2019 HP-06 49 34 18 0 0 0 0 82 0 13
2017 HP 69 19 4 1 3 1 2 91 5 171
2017 HP-03 69 11 11 0 5 2 2 83 5 44
2017 HP-04 71 20 2 1 2 1 2 94 3 82
2017 HP-05 74 26 0 0 0 0 0 100 0 13
2017 HP-06 65 25 0 0 0 0 9 100 0 10
2014 HP 68 23 4 2 0 1 2 94 2 210
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 68 25 3 0 0 2 2 97 0 56
2014 HP-04 75 19 4 1 0 0 1 95 1 100
2014 HP-05 62 30 8 0 0 0 0 92 0 16
2014 HP-06 38 34 0 19 0 0 9 79 21 12
2011 HP 64 24 4 2 0 1 4 94 2 217
2011 HP-02 71 0 0 0 0 20 9 100 0 11
2011 HP-03 62 24 7 0 0 1 5 93 0 65
2011 HP-04 70 24 0 1 1 0 4 98 2 84
2011 HP-05 57 27 9 3 0 0 4 87 3 23
2011 HP-06 44 39 17 0 0 0 0 83 0 10
2011 HP-07 51 37 0 12 0 0 0 88 12 10
2008 HP 67 20 4 4 1 0 5 91 5 136
2008 HP-03 59 29 4 3 0 0 4 92 3 33
2008 HP-04 74 15 1 6 3 0 2 91 8 60
2008 HP-05 56 18 14 3 0 0 10 82 3 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 38 33 12 10 7 1 0 72 16 169
2019 HP-03 28 46 8 14 4 0 0 74 18 51
2019 HP-04 45 28 10 6 10 0 0 73 17 66
2019 HP-05 42 43 16 0 0 0 0 84 0 13
2019 HP-06 36 12 14 18 10 10 0 54 31 13
2017 HP 45 30 9 9 7 0 0 74 16 170
2017 HP-03 35 31 16 7 12 0 0 66 19 44
2017 HP-04 41 32 6 12 8 0 0 73 21 81
2017 HP-05 60 20 7 13 0 0 0 80 13 13
2017 HP-06 41 35 17 0 7 0 0 76 7 10
2014 HP 37 45 5 9 3 0 0 82 13 210
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 38 46 3 8 5 0 0 84 13 56
2014 HP-04 35 45 4 12 4 0 0 81 15 100
2014 HP-05 31 59 0 6 3 0 0 90 10 16
2014 HP-06 29 43 19 9 0 0 0 72 9 12
2011 HP 28 48 11 9 4 0 0 76 13 217
2011 HP-02 19 36 6 19 20 0 0 55 39 11
2011 HP-03 19 57 10 7 5 1 0 77 12 65
2011 HP-04 33 43 13 8 3 0 0 76 11 84
2011 HP-05 30 45 9 12 4 0 0 75 16 23
2011 HP-06 21 57 14 8 0 0 0 78 8 10
2011 HP-07 51 30 10 10 0 0 0 81 10 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 28 31 16 17 8 0 0 59 25 170
2019 HP-03 30 35 17 15 2 0 0 65 17 51
2019 HP-04 29 29 12 19 10 0 0 59 29 66
2019 HP-05 23 33 26 11 7 0 0 56 18 13
2019 HP-06 23 13 28 20 16 0 0 36 36 13
2018 HP 24 33 16 14 11 0 2 58 25 120
2018 HP-03 25 39 7 17 12 0 0 64 29 31
2018 HP-04 26 29 23 12 7 0 3 57 20 51
2018 HP-05 12 36 21 31 0 0 0 48 31 11
2018 HP-06 22 25 20 11 21 0 0 47 32 10
2017 HP 27 34 7 18 14 0 0 61 32 170
2017 HP-03 21 42 7 11 19 0 0 63 30 43
2017 HP-04 27 29 7 20 16 0 0 56 37 82
2017 HP-05 22 15 14 49 0 0 0 37 49 13
2017 HP-06 41 24 9 0 25 0 0 65 25 10
2014 HP 16 37 15 16 16 1 0 54 32 210
2014 HP-02 15 46 8 15 15 0 0 62 31 13
2014 HP-03 10 36 17 19 16 2 0 47 36 56
2014 HP-04 17 41 12 13 16 0 0 59 29 100
2014 HP-05 16 23 30 19 12 0 0 40 31 16
2014 HP-06 15 23 18 9 35 0 0 38 44 12
2011 HP 29 39 11 13 6 0 1 69 20 215
2011 HP-02 19 38 14 9 20 0 0 57 29 11
2011 HP-03 28 39 10 16 7 0 0 67 23 65
2011 HP-04 27 44 13 9 5 0 2 72 15 83
2011 HP-05 27 37 8 24 4 0 0 64 28 22
2011 HP-06 30 35 19 7 9 0 0 65 16 10
2011 HP-07 62 19 10 10 0 0 0 81 10 10
2008 HP 23 39 13 14 11 0 0 62 25 136
2008 HP-03 25 44 9 18 5 0 0 69 22 33
2008 HP-04 17 40 18 10 16 0 0 56 26 60
2008 HP-05 18 50 4 9 19 0 0 68 28 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 34 39 9 12 6 0 0 73 18 168
2019 HP-03 34 42 8 12 4 0 0 76 16 50
2019 HP-04 38 36 8 12 6 0 0 74 18 66
2019 HP-05 30 54 0 9 8 0 0 84 16 12
2019 HP-06 28 30 20 16 6 0 0 58 22 13
2017 HP 47 33 6 8 6 0 0 80 14 169
2017 HP-03 35 40 2 11 12 0 0 75 23 44
2017 HP-04 50 28 9 10 2 0 0 78 13 80
2017 HP-05 32 53 0 0 14 0 0 86 14 13
2017 HP-06 32 36 24 8 0 0 0 68 8 10
2014 HP 27 49 8 10 6 0 0 76 16 210
2014 HP-02 38 31 15 8 8 0 0 69 15 13
2014 HP-03 20 58 7 6 9 0 0 78 16 56
2014 HP-04 28 48 8 13 4 0 0 76 16 100
2014 HP-05 38 39 13 6 3 0 0 77 10 16
2014 HP-06 11 63 0 12 15 0 0 73 27 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 31 35 16 10 9 0 0 66 18 170
2019 HP-03 30 36 12 8 14 0 0 66 22 51
2019 HP-04 35 33 15 11 6 0 0 68 17 66
2019 HP-05 16 50 0 17 17 0 0 65 35 13
2019 HP-06 28 8 38 16 10 0 0 36 26 13
2018 HP 30 32 13 13 11 1 0 62 25 119
2018 HP-03 31 30 10 15 13 0 0 61 29 31
2018 HP-04 31 28 25 7 7 1 0 60 14 51
2018 HP-05 26 30 3 20 21 0 0 56 41 11
2017 HP 30 36 10 11 11 1 1 67 23 170
2017 HP-03 25 43 6 12 14 0 0 68 25 44
2017 HP-04 33 34 13 8 10 0 1 68 19 81
2017 HP-05 16 35 20 7 14 7 0 55 23 13
2017 HP-06 23 27 7 17 27 0 0 50 44 10
2014 HP 24 44 19 5 8 0 0 68 13 210
2014 HP-02 31 15 23 23 8 0 0 46 31 13
2014 HP-03 17 63 7 2 11 0 0 80 13 56
2014 HP-04 25 37 25 7 6 0 0 63 13 100
2014 HP-05 31 41 15 0 13 0 0 72 13 16
2014 HP-06 15 41 30 0 15 0 0 56 15 12
2011 HP 26 39 16 11 7 0 2 67 18 214
2011 HP-02 10 28 9 15 29 0 8 41 48 11
2011 HP-03 26 41 14 8 9 0 3 69 17 64
2011 HP-04 21 45 18 12 3 0 0 67 16 83
2011 HP-05 33 27 14 16 10 0 0 60 26 22
2011 HP-06 21 50 14 7 8 0 0 71 15 10
2011 HP-07 59 19 22 0 0 0 0 78 0 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 27 35 21 10 6 0 0 63 16 169
2019 HP-03 24 36 24 8 8 0 0 60 16 51
2019 HP-04 33 35 18 6 8 0 0 68 14 66
2019 HP-05 36 18 10 36 0 0 0 54 36 12
2019 HP-06 28 38 20 8 6 0 0 66 14 13
2018 HP 32 37 18 5 8 0 0 69 13 119
2018 HP-03 32 42 10 9 7 0 0 74 16 30
2018 HP-04 32 35 21 5 7 0 0 67 12 51
2018 HP-05 26 33 20 0 21 0 0 59 21 11
2018 HP-06 47 22 20 0 11 0 0 69 11 10
2017 HP 33 42 12 6 7 0 0 75 13 171
2017 HP-03 37 42 12 0 9 0 0 79 9 44
2017 HP-04 33 41 11 10 5 0 0 74 15 82
2017 HP-05 22 29 29 0 20 0 0 51 20 13
2017 HP-06 16 84 0 0 0 0 0 100 0 10
2014 HP 28 46 14 8 3 0 0 74 12 210
2014 HP-02 31 38 31 0 0 0 0 69 0 13
2014 HP-03 14 59 15 9 3 0 0 73 12 56
2014 HP-04 35 41 15 7 3 0 0 75 10 100
2014 HP-05 41 28 15 13 3 0 0 69 16 16
2014 HP-06 24 41 0 21 15 0 0 65 35 12
2011 HP 37 40 12 6 4 0 0 77 11 215
2011 HP-02 19 36 25 0 20 0 0 55 20 11
2011 HP-03 36 39 14 7 5 0 0 75 12 64
2011 HP-04 37 43 11 6 3 0 0 80 9 83
2011 HP-05 41 29 12 14 4 0 0 70 18 23
2011 HP-06 30 62 0 0 8 0 0 92 8 10
2011 HP-07 49 29 22 0 0 0 0 78 0 10
2008 HP 35 32 17 6 10 1 0 67 16 134
2008 HP-03 28 40 18 9 5 0 0 68 15 32
2008 HP-04 28 35 16 6 13 2 0 65 19 60
2008 HP-05 59 16 20 4 0 0 0 76 4 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 32 25 13 13 0 0 48 27 167
2019 HP-03 18 28 20 20 14 0 0 46 34 50
2019 HP-04 20 32 22 12 13 0 0 53 26 65
2019 HP-05 3 51 11 11 24 0 0 55 35 13
2019 HP-06 16 15 50 9 10 0 0 31 19 12
2018 HP 16 37 23 9 14 1 0 54 23 120
2018 HP-03 9 36 20 22 13 0 0 44 36 31
2018 HP-04 18 39 27 4 11 1 0 57 15 51
2018 HP-05 9 39 21 10 21 0 0 48 31 11
2018 HP-06 43 25 11 0 20 0 0 69 20 10
2017 HP 19 37 20 13 11 1 0 56 24 171
2017 HP-03 25 36 13 4 19 2 0 63 23 44
2017 HP-04 19 36 25 12 8 0 0 55 20 82
2017 HP-05 9 29 20 14 27 0 0 38 41 13
2017 HP-06 7 49 19 25 0 0 0 56 25 10
2014 HP 14 35 21 17 12 0 0 49 30 210
2014 HP-02 15 23 15 31 15 0 0 38 46 13
2014 HP-03 5 37 31 18 8 0 0 43 26 56
2014 HP-04 16 36 19 15 13 1 0 52 28 100
2014 HP-05 6 49 18 15 12 0 0 55 26 16
2014 HP-06 27 11 9 18 35 0 0 38 53 12
2011 HP 15 37 20 14 14 0 0 52 28 216
2011 HP-02 10 17 19 25 29 0 0 27 54 11
2011 HP-03 13 42 21 7 16 0 0 56 24 65
2011 HP-04 13 35 24 17 10 0 0 49 27 83
2011 HP-05 22 29 5 16 28 0 0 51 44 23
2011 HP-06 21 28 17 24 9 0 0 50 33 10
2011 HP-07 19 42 29 10 0 0 0 62 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 28 38 20 9 6 0 0 65 15 167
2019 HP-03 28 34 23 6 8 0 0 62 14 50
2019 HP-04 30 38 15 11 6 0 0 68 17 66
2019 HP-05 21 35 27 17 0 0 0 56 17 13
2019 HP-06 26 48 15 10 0 0 0 74 10 12
2018 HP 26 41 18 9 6 0 0 66 16 120
2018 HP-03 19 46 24 5 7 0 0 64 12 31
2018 HP-04 24 43 17 13 3 0 0 67 16 51
2018 HP-05 30 12 31 16 11 0 0 42 27 11
2018 HP-06 43 36 0 10 10 0 0 80 20 10
2017 HP 29 37 15 8 11 0 0 66 19 171
2017 HP-03 23 37 16 9 14 0 0 61 23 44
2017 HP-04 35 39 8 8 9 0 0 74 18 82
2017 HP-05 16 29 20 7 27 0 0 45 34 13
2017 HP-06 7 42 41 9 0 0 0 49 9 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 35 34 18 11 3 0 0 69 13 169
2019 HP-03 36 29 21 12 2 0 0 65 14 51
2019 HP-04 36 32 18 12 1 0 0 68 13 66
2019 HP-05 29 39 3 28 0 0 0 69 28 13
2019 HP-06 35 48 7 0 10 0 0 83 10 12
2018 HP 39 33 14 4 9 1 0 73 13 120
2018 HP-03 39 29 17 3 9 3 0 70 12 31
2018 HP-04 36 41 11 7 5 0 0 77 12 52
2018 HP-05 11 41 37 0 11 0 0 52 11 10
2018 HP-06 54 25 0 0 20 0 0 80 20 10
2017 HP 36 39 11 6 6 2 0 76 12 168
2017 HP-03 33 47 7 5 7 2 0 81 12 44
2017 HP-04 41 31 12 9 5 2 0 74 14 79
2017 HP-05 16 36 20 14 13 0 0 53 27 13
2017 HP-06 16 84 0 0 0 0 0 100 0 10
2014 HP 26 44 22 5 2 1 1 70 7 210
2014 HP-02 46 0 31 15 8 0 0 46 23 13
2014 HP-03 19 48 24 5 2 0 2 68 7 56
2014 HP-04 26 47 20 4 2 1 0 74 6 100
2014 HP-05 19 45 23 6 6 0 0 64 13 16
2014 HP-06 33 39 28 0 0 0 0 72 0 12
2011 HP 30 39 21 7 4 0 0 68 11 216
2011 HP-02 18 38 16 9 19 0 0 55 28 11
2011 HP-03 27 41 20 4 7 0 0 68 11 65
2011 HP-04 30 41 24 5 0 0 0 71 5 83
2011 HP-05 31 30 23 8 9 0 0 61 16 23
2011 HP-06 41 37 8 14 0 0 0 78 14 10
2011 HP-07 44 37 10 10 0 0 0 81 10 10
2008 HP 36 35 13 8 6 2 0 73 14 135
2008 HP-03 34 34 10 17 5 0 0 68 22 33
2008 HP-04 31 38 16 4 6 5 0 72 10 60
2008 HP-05 57 26 4 10 4 0 0 82 14 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 20 35 19 16 11 0 0 54 27 169
2019 HP-03 22 29 9 27 12 0 0 51 39 51
2019 HP-04 22 34 21 11 11 0 0 57 22 66
2019 HP-05 12 25 28 9 26 0 0 37 35 13
2019 HP-06 26 44 10 9 10 0 0 71 19 12
2018 HP 22 35 17 11 16 0 0 56 27 121
2018 HP-03 19 34 5 27 15 0 0 52 42 31
2018 HP-04 17 36 31 4 12 0 0 53 16 53
2018 HP-05 0 42 20 6 32 0 0 42 37 11
2017 HP 20 45 11 12 11 1 0 65 23 171
2017 HP-03 26 29 13 12 19 2 0 56 31 44
2017 HP-04 18 48 13 13 8 0 0 65 21 82
2017 HP-05 9 42 7 14 27 0 0 51 41 13
2017 HP-06 24 59 0 17 0 0 0 83 17 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 43 41 12 2 3 0 0 84 4 169
2019 HP-03 42 42 4 4 8 0 0 84 12 51
2019 HP-04 46 39 14 1 0 0 0 85 1 66
2019 HP-05 51 49 0 0 0 0 0 100 0 13
2019 HP-06 40 51 9 0 0 0 0 91 0 12
2018 HP 62 24 13 0 1 0 0 86 1 118
2018 HP-03 69 22 9 0 0 0 0 91 0 29
2018 HP-04 53 31 14 0 1 0 0 84 1 52
2018 HP-05 51 38 11 0 0 0 0 89 0 11
2018 HP-06 70 19 11 0 0 0 0 89 0 10
2017 HP 59 28 10 2 1 0 0 87 3 170
2017 HP-03 56 27 14 2 0 0 0 83 2 43
2017 HP-04 65 23 10 1 1 0 0 88 2 82
2017 HP-05 44 42 14 0 0 0 0 86 0 13
2017 HP-06 51 49 0 0 0 0 0 100 0 10
2014 HP 60 32 5 2 1 0 1 93 2 210
2014 HP-02 69 31 0 0 0 0 0 100 0 13
2014 HP-03 46 43 5 2 2 0 2 91 4 56
2014 HP-04 67 26 5 2 0 0 0 93 2 100
2014 HP-05 69 21 10 0 0 0 0 90 0 16
2014 HP-06 54 34 12 0 0 0 0 88 0 12
2011 HP 58 31 7 2 1 0 0 90 3 216
2011 HP-02 27 57 6 0 9 0 0 85 9 11
2011 HP-03 50 33 10 4 2 0 0 83 6 65
2011 HP-04 62 30 6 1 0 0 1 93 1 83
2011 HP-05 67 33 0 0 0 0 0 100 0 23
2011 HP-06 53 39 8 0 0 0 0 92 0 10
2011 HP-07 78 22 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 20 35 17 16 11 1 0 56 26 167
2019 HP-03 18 34 12 20 14 2 0 52 35 50
2019 HP-04 24 36 14 14 11 1 0 61 26 66
2019 HP-05 13 60 10 10 7 0 0 74 17 12
2019 HP-06 32 17 44 7 0 0 0 49 7 12
2018 HP 27 37 12 9 15 0 0 64 24 122
2018 HP-03 29 32 15 10 13 0 0 61 24 31
2018 HP-04 27 37 12 11 13 0 0 64 24 53
2018 HP-05 20 34 15 11 21 0 0 53 32 11
2018 HP-06 36 42 0 0 21 0 0 79 21 10
2017 HP 28 38 14 11 9 0 0 65 20 170
2017 HP-03 30 32 14 14 9 0 0 62 24 43
2017 HP-04 25 43 13 8 11 0 0 68 19 82
2017 HP-05 36 23 0 20 20 0 0 60 40 13
2017 HP-06 21 37 42 0 0 0 0 58 0 10
2014 HP 15 44 17 13 10 1 0 59 24 210
2014 HP-02 8 54 23 8 8 0 0 62 15 13
2014 HP-03 5 49 18 17 9 2 0 56 27 56
2014 HP-04 19 41 16 11 14 0 0 59 25 100
2014 HP-05 15 66 13 6 0 0 0 81 6 16
2014 HP-06 29 9 9 34 19 0 0 38 53 12
2011 HP 25 45 11 10 9 0 0 71 18 216
2011 HP-02 10 34 0 9 39 0 8 48 52 11
2011 HP-03 18 47 11 14 10 0 0 65 24 65
2011 HP-04 24 46 12 11 6 0 0 71 17 83
2011 HP-05 36 41 14 5 4 0 0 77 9 23
2011 HP-06 43 40 8 0 9 0 0 83 9 10
2011 HP-07 51 27 22 0 0 0 0 78 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 21 34 20 13 12 0 0 56 25 168
2019 HP-03 21 30 21 13 14 0 0 51 27 51
2019 HP-04 26 36 16 13 8 0 0 62 22 65
2019 HP-05 12 34 19 19 15 0 0 46 35 13
2019 HP-06 32 26 36 7 0 0 0 57 7 12
2018 HP 24 34 21 10 11 0 0 58 21 120
2018 HP-03 20 38 24 11 7 0 0 58 18 29
2018 HP-04 28 35 22 6 9 0 0 63 15 53
2018 HP-05 20 13 25 32 11 0 0 33 42 11
2018 HP-06 36 32 0 0 31 0 0 69 31 10
2017 HP 25 42 16 9 8 0 1 67 17 170
2017 HP-03 32 40 11 7 9 0 0 72 17 43
2017 HP-04 24 39 17 12 6 0 1 64 18 82
2017 HP-05 16 43 6 14 20 0 0 60 34 13
2017 HP-06 15 68 17 0 0 0 0 83 0 10
2014 HP 20 38 19 13 9 0 1 59 22 210
2014 HP-02 31 15 23 15 8 0 8 50 25 13
2014 HP-03 14 42 19 16 9 0 0 56 25 56
2014 HP-04 18 41 16 12 12 0 0 60 24 100
2014 HP-05 23 61 10 6 0 0 0 84 6 16
2014 HP-06 29 9 27 16 19 0 0 38 35 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 21 35 26 11 7 0 0 56 19 167
2019 HP-03 18 32 28 10 12 0 0 50 22 50
2019 HP-04 29 29 27 8 7 0 0 58 14 64
2019 HP-05 12 46 18 24 0 0 0 58 24 13
2019 HP-06 12 40 24 18 6 0 0 52 24 13
2018 HP 28 27 14 16 15 0 0 55 31 119
2018 HP-03 32 25 12 10 20 0 0 58 30 31
2018 HP-04 29 26 20 12 13 0 0 55 25 52
2018 HP-05 20 30 11 38 0 0 0 51 38 10
2018 HP-06 36 21 11 11 20 0 0 58 31 10
2017 HP 25 33 18 13 10 0 0 58 24 170
2017 HP-03 29 27 18 9 17 0 0 56 26 43
2017 HP-04 22 40 15 16 7 0 0 62 23 82
2017 HP-05 23 29 13 7 27 0 0 53 34 13
2017 HP-06 7 51 25 17 0 0 0 58 17 10
2014 HP 18 37 24 14 8 0 0 55 22 210
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 10 40 30 17 3 0 0 50 20 56
2014 HP-04 17 35 24 14 10 0 0 52 24 100
2014 HP-05 26 39 18 16 0 0 0 66 16 16
2014 HP-06 29 9 9 18 35 0 0 38 53 12
2011 HP 26 43 19 7 4 0 0 70 11 215
2011 HP-02 19 27 15 29 9 0 0 46 39 11
2011 HP-03 18 43 21 9 7 1 0 62 16 65
2011 HP-04 30 43 20 4 3 0 0 73 7 82
2011 HP-05 32 42 18 4 0 0 4 77 4 23
2011 HP-06 21 55 15 9 0 0 0 76 9 10
2011 HP-07 51 37 12 0 0 0 0 88 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 41 39 12 6 2 0 0 80 8 170
2019 HP-03 42 40 8 4 6 0 0 82 10 51
2019 HP-04 41 43 12 4 0 0 0 84 4 66
2019 HP-05 29 37 23 11 0 0 0 67 11 13
2019 HP-06 65 14 0 14 6 0 0 80 20 13
2018 HP 49 33 10 5 3 0 0 82 8 122
2018 HP-03 42 42 7 2 7 0 0 85 9 31
2018 HP-04 51 30 15 2 1 0 0 81 4 53
2018 HP-05 33 26 10 32 0 0 0 59 32 11
2018 HP-06 78 11 11 0 0 0 0 89 0 10
2017 HP 48 34 11 4 3 0 0 83 7 170
2017 HP-03 45 41 7 0 7 0 0 86 7 43
2017 HP-04 52 28 15 3 2 0 0 80 5 82
2017 HP-05 36 42 7 14 0 0 0 79 14 13
2017 HP-06 32 68 0 0 0 0 0 100 0 10
2014 HP 42 41 10 4 2 0 0 83 6 209
2014 HP-02 31 54 15 0 0 0 0 85 0 13
2014 HP-03 34 50 4 10 3 0 0 83 13 56
2014 HP-04 45 39 11 2 1 0 0 85 4 99
2014 HP-05 59 23 15 3 0 0 0 82 3 16
2014 HP-06 33 23 30 7 7 0 0 56 15 12
2011 HP 47 39 6 5 3 0 0 85 9 216
2011 HP-02 19 46 15 0 20 0 0 65 20 11
2011 HP-03 44 44 3 6 3 0 0 88 9 65
2011 HP-04 45 38 10 5 2 0 0 83 7 83
2011 HP-05 53 29 4 10 4 0 0 82 14 23
2011 HP-06 55 37 8 0 0 0 0 92 0 10
2011 HP-07 59 41 0 0 0 0 0 100 0 10
2008 HP 51 29 10 7 4 0 0 80 11 136
2008 HP-03 46 36 14 3 2 0 0 81 5 33
2008 HP-04 42 34 9 12 3 0 0 76 15 60
2008 HP-05 72 23 4 0 0 0 0 96 0 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 42 36 13 4 2 1 3 80 6 165
2019 HP-03 44 38 16 0 0 0 2 83 0 50
2019 HP-04 46 36 14 0 3 1 1 83 3 64
2019 HP-05 64 26 0 9 0 0 0 91 9 12
2019 HP-06 13 31 8 22 6 10 10 55 35 13
2018 HP 44 35 12 5 1 0 2 81 7 121
2018 HP-03 48 40 12 0 0 0 0 88 0 31
2018 HP-04 48 37 6 5 1 0 2 87 7 52
2018 HP-05 34 35 32 0 0 0 0 68 0 11
2018 HP-06 30 21 22 6 10 0 10 57 18 10
2017 HP 44 35 10 3 1 2 5 84 4 170
2017 HP-03 43 34 11 5 0 5 2 83 5 44
2017 HP-04 52 25 8 2 2 1 10 86 4 81
2017 HP-05 29 58 13 0 0 0 0 87 0 13
2017 HP-06 27 59 7 8 0 0 0 85 8 10
2014 HP 49 32 13 1 2 0 2 83 3 210
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 49 39 10 0 1 0 0 88 1 56
2014 HP-04 54 27 13 1 2 0 4 84 2 100
2014 HP-05 41 37 7 0 6 0 8 86 7 16
2014 HP-06 23 36 25 9 7 0 0 59 16 12
2011 HP 42 35 14 6 1 0 2 79 7 217
2011 HP-02 19 48 14 10 9 0 0 66 20 11
2011 HP-03 36 44 9 6 0 1 4 84 6 65
2011 HP-04 52 32 9 5 1 0 1 85 6 84
2011 HP-05 52 35 13 0 0 0 0 87 0 23
2011 HP-06 19 19 53 0 8 0 0 39 8 10
2011 HP-07 40 29 19 12 0 0 0 68 12 10
2008 HP 36 39 17 5 3 0 0 74 9 135
2008 HP-03 32 35 27 6 0 0 0 68 6 33
2008 HP-04 43 37 11 3 6 0 0 80 9 59
2008 HP-05 37 43 16 4 0 0 0 80 4 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 10 20 32 22 9 1 5 33 33 170
2019 HP-03 8 12 33 29 12 2 4 44 21 51
2019 HP-04 12 23 37 15 10 0 3 26 36 66
2019 HP-05 17 27 26 11 9 0 11 22 49 13
2019 HP-06 6 24 30 12 8 10 10 25 37 13
2018 HP 10 23 24 24 14 1 4 40 35 121
2018 HP-03 17 10 46 16 10 0 0 26 28 30
2018 HP-04 3 33 18 25 12 2 6 41 39 53
2018 HP-05 21 28 11 41 0 0 0 41 49 11
2018 HP-06 10 28 0 8 43 0 10 57 43 10
2017 HP 10 23 29 17 10 2 9 31 37 165
2017 HP-03 12 24 42 7 5 5 5 14 40 41
2017 HP-04 5 23 24 18 15 0 16 39 33 80
2017 HP-05 15 45 22 17 0 0 0 17 61 12
2017 HP-06 33 9 23 35 0 0 0 35 42 10
2014 HP 8 20 39 20 8 1 5 30 30 209
2014 HP-02 8 15 31 23 15 0 8 42 25 13
2014 HP-03 9 25 45 9 7 2 2 17 36 55
2014 HP-04 8 14 37 26 9 0 7 37 23 100
2014 HP-05 8 26 39 26 0 0 0 26 34 16
2014 HP-06 7 36 43 6 7 0 0 13 43 12
2011 HP 6 25 36 20 8 0 4 29 33 216
2011 HP-02 27 29 34 0 10 0 0 10 56 11
2011 HP-03 8 25 33 15 15 0 4 31 35 65
2011 HP-04 2 20 38 27 8 0 5 37 23 84
2011 HP-05 5 33 35 18 0 0 8 20 42 22
2011 HP-06 0 28 40 21 0 11 0 24 31 10
2011 HP-07 8 41 41 10 0 0 0 10 49 10
2008 HP 6 31 33 24 5 0 1 29 37 136
2008 HP-03 6 35 29 24 6 0 0 31 40 33
2008 HP-04 6 28 31 27 5 0 2 33 35 60
2008 HP-05 4 39 27 26 0 0 3 27 45 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 23 25 21 14 2 3 37 37 169
2019 HP-03 12 21 29 13 16 6 2 32 36 51
2019 HP-04 13 21 20 20 20 1 3 43 37 65
2019 HP-05 24 39 16 17 3 0 0 21 63 13
2019 HP-06 22 8 34 21 5 0 10 29 33 13
2018 HP 17 23 23 14 18 1 4 34 42 121
2018 HP-03 28 28 10 10 23 0 0 33 56 30
2018 HP-04 9 26 22 16 18 2 6 37 39 53
2018 HP-05 27 33 31 9 0 0 0 9 60 11
2018 HP-06 21 0 38 8 22 0 10 34 24 10
2017 HP 12 23 21 16 18 2 9 38 39 164
2017 HP-03 12 33 23 9 17 2 2 28 48 42
2017 HP-04 12 19 17 14 21 1 16 43 37 80
2017 HP-05 23 28 27 22 0 0 0 22 51 12
2017 HP-06 9 33 33 9 7 0 8 18 46 10
2014 HP 16 24 32 13 10 0 4 25 41 209
2014 HP-02 23 8 31 8 23 0 8 33 33 13
2014 HP-03 21 31 28 12 4 0 4 17 55 56
2014 HP-04 14 19 32 17 13 1 5 32 34 99
2014 HP-05 9 28 64 0 0 0 0 0 36 16
2014 HP-06 16 48 23 6 7 0 0 13 64 12
2011 HP 14 22 29 20 11 2 3 33 37 217
2011 HP-02 28 9 25 20 10 8 0 32 41 11
2011 HP-03 18 18 24 22 13 0 4 37 38 65
2011 HP-04 10 28 25 24 12 1 1 36 39 84
2011 HP-05 14 24 36 17 0 0 8 19 42 23
2011 HP-06 9 33 47 0 11 0 0 11 42 10
2011 HP-07 0 10 62 10 10 10 0 21 11 10
2008 HP 17 20 28 16 12 1 5 30 39 136
2008 HP-03 14 22 32 13 13 0 7 27 38 33
2008 HP-04 17 22 28 16 11 0 6 29 41 60
2008 HP-05 19 14 27 18 16 0 6 36 35 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 25 34 22 6 7 3 4 13 63 170
2019 HP-03 24 37 21 2 10 2 4 13 65 51
2019 HP-04 26 28 24 7 8 3 4 16 58 66
2019 HP-05 25 51 9 12 0 3 0 13 78 13
2019 HP-06 27 30 23 0 0 10 10 0 71 13
2018 HP 31 25 23 11 5 1 3 17 58 120
2018 HP-03 45 16 26 5 7 0 0 12 61 30
2018 HP-04 22 36 16 10 9 2 5 20 63 52
2018 HP-05 47 13 40 0 0 0 0 0 60 11
2018 HP-06 11 39 11 29 0 0 10 32 56 10
2017 HP 24 24 21 10 10 1 9 22 54 167
2017 HP-03 34 21 21 15 4 2 2 21 57 42
2017 HP-04 18 23 21 9 14 0 14 27 49 82
2017 HP-05 40 16 16 13 14 0 0 27 56 13
2017 HP-06 25 33 16 0 8 0 17 10 71 10
2014 HP 27 27 26 8 9 2 2 17 56 210
2014 HP-02 31 15 38 0 15 0 0 15 46 13
2014 HP-03 25 36 24 5 7 2 0 13 62 56
2014 HP-04 27 22 22 13 11 2 4 25 52 100
2014 HP-05 16 43 35 6 0 0 0 6 59 16
2014 HP-06 46 38 9 0 7 0 0 7 84 12
2011 HP 28 26 26 8 7 2 3 16 57 217
2011 HP-02 46 34 0 0 20 0 0 20 80 11
2011 HP-03 22 35 22 7 7 3 3 16 61 65
2011 HP-04 30 15 34 7 8 2 3 16 47 84
2011 HP-05 22 23 34 13 0 0 8 14 49 23
2011 HP-06 39 33 11 18 0 0 0 18 72 10
2011 HP-07 40 32 19 10 0 0 0 10 71 10
2008 HP 19 30 26 15 4 3 2 21 51 134
2008 HP-03 10 32 36 11 1 4 7 13 47 33
2008 HP-04 23 34 18 15 6 4 0 22 59 59
2008 HP-05 19 28 29 18 0 0 6 19 50 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 5 11 20 37 21 2 5 62 16 169
2019 HP-03 4 4 22 38 28 2 2 69 8 50
2019 HP-04 4 13 14 39 23 2 4 66 19 66
2019 HP-05 0 8 24 42 12 3 11 63 9 13
2019 HP-06 6 16 24 26 8 0 20 43 28 13
2018 HP 5 12 27 29 23 1 3 54 18 121
2018 HP-03 7 16 37 14 26 0 0 40 23 30
2018 HP-04 0 12 20 40 22 2 5 66 13 53
2018 HP-05 11 9 37 31 9 0 3 41 20 11
2018 HP-06 10 0 22 17 41 0 10 64 11 10
2017 HP 5 8 25 30 21 1 12 58 14 163
2017 HP-03 7 10 31 22 20 2 7 46 19 41
2017 HP-04 5 2 23 30 24 0 16 64 8 80
2017 HP-05 8 17 6 55 0 0 14 63 29 12
2017 HP-06 0 16 34 42 8 0 0 50 16 10
2014 HP 4 8 35 30 16 1 6 50 13 210
2014 HP-02 0 8 31 8 46 0 8 58 8 13
2014 HP-03 2 10 34 32 14 2 5 50 13 56
2014 HP-04 5 5 33 31 16 2 8 53 11 100
2014 HP-05 0 25 51 25 0 0 0 25 25 16
2014 HP-06 7 9 45 32 7 0 0 39 16 12
2011 HP 12 8 26 28 16 1 8 48 23 216
2011 HP-02 19 8 35 28 10 0 0 38 27 11
2011 HP-03 6 7 26 36 14 3 8 56 15 64
2011 HP-04 14 6 23 27 19 1 11 52 22 84
2011 HP-05 13 12 29 24 15 0 8 42 27 23
2011 HP-06 17 0 41 18 11 0 14 33 20 10
2011 HP-07 18 32 19 22 10 0 0 32 49 10
2008 HP 5 24 24 32 10 0 6 44 30 136
2008 HP-03 2 25 15 34 14 0 10 54 30 33
2008 HP-04 9 19 31 28 7 0 6 37 30 60
2008 HP-05 0 14 34 47 0 0 6 50 15 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 25 29 16 13 2 2 30 40 169
2019 HP-03 10 17 31 19 18 2 2 39 29 51
2019 HP-04 13 26 28 13 18 0 2 31 40 66
2019 HP-05 19 20 38 19 4 0 0 23 39 12
2019 HP-06 14 21 32 13 0 20 0 16 44 13
2018 HP 17 25 30 17 8 1 2 26 43 121
2018 HP-03 24 23 30 10 9 0 3 20 49 30
2018 HP-04 9 28 23 24 13 2 0 38 38 53
2018 HP-05 20 31 36 11 0 0 3 11 52 11
2018 HP-06 26 21 44 8 0 0 0 8 48 10
2017 HP 13 24 24 15 15 1 8 33 41 164
2017 HP-03 12 29 22 14 15 2 5 32 45 41
2017 HP-04 10 20 23 15 20 0 12 40 34 81
2017 HP-05 22 31 39 8 0 0 0 8 53 12
2017 HP-06 16 27 23 35 0 0 0 35 42 10
2014 HP 18 22 29 18 10 1 3 29 41 210
2014 HP-02 8 23 38 15 15 0 0 31 31 13
2014 HP-03 18 18 25 27 7 2 2 35 38 56
2014 HP-04 15 22 30 18 11 0 5 30 39 100
2014 HP-05 21 23 48 0 8 0 0 8 44 16
2014 HP-06 28 41 24 0 7 0 0 7 69 12
2011 HP 16 21 30 19 8 0 5 29 39 214
2011 HP-02 19 37 15 9 19 0 0 29 56 11
2011 HP-03 13 18 32 22 9 1 5 33 33 65
2011 HP-04 17 20 21 24 10 0 7 36 40 81
2011 HP-05 22 15 47 8 0 0 8 9 40 23
2011 HP-06 33 26 19 21 0 0 0 21 60 10
2011 HP-07 0 19 62 19 0 0 0 19 19 10
2008 HP 15 23 31 17 8 0 6 26 40 135
2008 HP-03 10 28 34 14 7 0 7 22 41 33
2008 HP-04 14 23 29 19 6 0 8 28 40 60
2008 HP-05 39 18 10 18 10 0 6 29 60 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 7 11 18 27 32 1 5 63 19 169
2019 HP-03 6 8 21 24 38 2 2 64 14 51
2019 HP-04 7 7 19 30 33 1 3 66 14 66
2019 HP-05 16 25 9 24 12 3 11 42 48 13
2019 HP-06 0 22 16 25 28 0 10 58 25 13
2018 HP 7 18 13 29 27 3 4 59 27 121
2018 HP-03 10 23 9 31 24 0 2 57 34 30
2018 HP-04 4 13 17 27 28 5 6 62 19 53
2018 HP-05 0 36 21 30 13 0 0 43 36 11
2018 HP-06 0 10 22 14 43 10 0 64 11 10
2017 HP 6 14 16 20 31 4 10 59 23 164
2017 HP-03 7 27 5 22 32 2 5 58 37 41
2017 HP-04 3 9 15 17 36 2 16 65 16 81
2017 HP-05 8 25 33 21 0 14 0 24 38 12
2017 HP-06 9 8 41 32 9 0 0 41 17 10
2014 HP 13 12 20 24 22 2 7 50 28 210
2014 HP-02 0 0 31 23 31 8 8 64 0 13
2014 HP-03 14 10 14 31 20 5 5 57 28 56
2014 HP-04 11 13 18 23 24 1 10 52 27 100
2014 HP-05 17 18 28 21 16 0 0 38 35 16
2014 HP-06 28 14 27 15 16 0 0 31 42 12
2011 HP 11 10 17 30 21 2 10 57 24 216
2011 HP-02 0 8 19 25 39 0 9 71 9 11
2011 HP-03 11 12 16 28 23 1 8 57 25 65
2011 HP-04 7 11 12 36 18 5 12 64 22 83
2011 HP-05 14 9 23 34 12 0 8 50 26 23
2011 HP-06 11 23 19 26 21 0 0 48 33 10
2011 HP-07 25 0 29 37 10 0 0 46 25 10
2008 HP 10 17 16 29 20 2 6 53 30 136
2008 HP-03 12 25 16 21 14 4 7 40 42 33
2008 HP-04 7 20 21 24 20 2 6 48 29 60
2008 HP-05 10 8 0 47 19 0 15 79 21 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 16 24 24 19 9 4 4 30 44 170
2019 HP-03 16 30 23 17 6 4 4 25 50 51
2019 HP-04 14 21 21 19 14 6 5 38 39 66
2019 HP-05 33 18 28 17 3 0 0 21 51 13
2019 HP-06 12 30 18 20 0 10 10 25 53 13
2018 HP 21 18 28 18 9 2 4 28 42 121
2018 HP-03 28 16 23 14 16 3 0 31 45 30
2018 HP-04 13 21 36 13 8 4 6 23 37 53
2018 HP-05 47 21 13 20 0 0 0 20 68 11
2018 HP-06 11 17 41 20 0 0 10 23 31 10
2017 HP 18 19 22 12 14 4 11 30 44 164
2017 HP-03 21 19 24 14 12 5 5 28 45 42
2017 HP-04 14 12 22 11 20 3 17 40 33 80
2017 HP-05 29 39 17 6 8 0 0 14 68 12
2017 HP-06 25 24 19 15 0 0 17 18 59 10
2014 HP 15 20 33 12 12 2 6 26 38 209
2014 HP-02 8 0 54 8 23 0 8 33 8 13
2014 HP-03 15 16 34 15 10 4 5 28 34 56
2014 HP-04 15 20 28 15 13 1 8 31 38 99
2014 HP-05 3 29 43 6 8 10 0 16 36 16
2014 HP-06 25 43 24 0 7 0 0 7 69 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 11 19 31 23 12 2 2 36 32 169
2019 HP-03 8 20 38 18 10 4 2 30 30 51
2019 HP-04 11 19 30 23 15 0 1 39 30 65
2019 HP-05 9 24 27 21 12 0 7 35 35 13
2019 HP-06 30 24 8 20 8 10 0 31 60 13
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 76 14 4 1 1 0 4 94 2 168
2019 HP-03 78 14 2 0 2 0 4 96 2 49
2019 HP-04 83 6 3 2 0 0 6 95 2 66
2019 HP-05 91 9 0 0 0 0 0 100 0 13
2019 HP-06 74 20 0 6 0 0 0 94 6 13
2017 HP 71 15 6 2 3 0 4 89 4 170
2017 HP-03 73 9 11 0 5 0 2 84 5 44
2017 HP-04 69 15 6 1 1 0 8 92 2 81
2017 HP-05 73 14 0 0 13 0 0 87 13 13
2017 HP-06 67 24 9 0 0 0 0 91 0 10
2014 HP 69 15 6 3 1 0 6 89 4 210
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 60 24 5 2 0 0 9 92 3 56
2014 HP-04 76 9 8 2 0 0 5 89 2 100
2014 HP-05 62 21 0 8 0 0 8 91 9 16
2014 HP-06 65 7 0 12 7 0 9 79 21 12
2011 HP 67 18 5 3 1 1 6 91 4 216
2011 HP-02 63 8 0 0 0 10 19 100 0 11
2011 HP-03 70 15 2 5 0 0 8 92 6 65
2011 HP-04 67 23 2 0 1 0 7 97 1 83
2011 HP-05 61 19 17 0 3 0 0 80 3 23
2011 HP-06 55 37 8 0 0 0 0 92 0 10
2011 HP-07 70 0 10 20 0 0 0 70 20 10
2008 HP 59 13 7 2 5 0 14 84 8 135
2008 HP-03 55 15 14 3 3 0 9 77 7 33
2008 HP-04 59 11 6 0 10 0 15 82 11 60
2008 HP-05 46 27 7 0 0 0 19 91 0 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 23 28 18 15 16 0 0 51 31 169
2019 HP-03 22 16 20 16 25 0 0 39 42 50
2019 HP-04 33 25 14 14 14 0 0 58 28 66
2019 HP-05 11 35 12 27 15 0 0 45 43 13
2019 HP-06 7 51 22 10 10 0 0 58 20 13
2018 HP 19 26 18 14 20 2 1 46 35 121
2018 HP-03 15 24 19 19 24 0 0 39 42 31
2018 HP-04 24 18 23 11 19 5 0 44 32 52
2018 HP-05 15 30 11 21 21 3 0 46 43 11
2018 HP-06 16 30 11 11 21 0 10 52 36 10
2017 HP 23 25 18 10 19 1 3 50 31 171
2017 HP-03 23 22 7 11 32 2 2 48 45 44
2017 HP-04 27 22 23 9 15 0 5 52 25 82
2017 HP-05 16 30 0 26 27 0 0 47 53 13
2017 HP-06 15 9 32 17 27 0 0 24 44 10
2014 HP 19 40 18 12 9 0 1 60 22 209
2014 HP-02 31 23 8 23 15 0 0 54 38 13
2014 HP-03 11 44 21 14 10 0 0 55 24 56
2014 HP-04 21 39 18 10 9 0 1 61 20 100
2014 HP-05 14 42 25 14 6 0 0 56 19 15
2014 HP-06 20 43 12 9 16 0 0 63 25 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 33 33 12 11 11 0 0 66 22 169
2019 HP-03 28 30 9 16 16 0 0 59 32 50
2019 HP-04 40 29 9 11 12 0 0 68 23 66
2019 HP-05 62 7 14 9 9 0 0 69 17 13
2019 HP-06 31 55 6 8 0 0 0 86 8 13
2018 HP 27 33 14 13 13 1 0 61 26 121
2018 HP-03 22 30 15 15 17 0 0 52 32 31
2018 HP-04 26 21 22 21 7 3 0 48 29 52
2018 HP-05 26 41 0 0 31 3 0 68 32 11
2018 HP-06 58 42 0 0 0 0 0 100 0 10
2017 HP 32 32 12 7 16 0 2 65 23 171
2017 HP-03 23 27 13 9 28 0 0 50 37 44
2017 HP-04 34 35 10 6 13 0 2 70 20 82
2017 HP-05 22 30 27 6 14 0 0 53 20 13
2017 HP-06 24 66 0 0 9 0 0 91 9 10
2014 HP 33 32 13 11 9 0 1 66 20 210
2014 HP-02 31 0 31 15 23 0 0 31 38 13
2014 HP-03 17 44 13 11 15 0 0 61 26 56
2014 HP-04 36 30 11 14 7 1 1 68 21 100
2014 HP-05 51 28 15 0 6 0 0 79 6 16
2014 HP-06 58 9 24 9 0 0 0 67 9 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 32 32 14 13 10 0 0 63 22 169
2019 HP-03 26 32 17 14 10 0 0 59 24 50
2019 HP-04 33 33 8 13 14 0 0 66 27 66
2019 HP-05 51 12 0 37 0 0 0 63 37 13
2019 HP-06 36 32 22 0 10 0 0 68 10 13
2018 HP 28 35 16 15 7 0 0 62 22 120
2018 HP-03 19 51 12 12 7 0 0 69 19 31
2018 HP-04 32 26 22 17 3 0 0 58 20 51
2018 HP-05 26 20 0 41 11 3 0 47 53 11
2018 HP-06 52 17 10 10 11 0 0 69 21 10
2017 HP 32 37 11 10 8 0 1 70 19 171
2017 HP-03 32 34 9 11 14 0 0 66 25 44
2017 HP-04 29 38 13 10 8 0 2 69 18 82
2017 HP-05 31 14 33 14 7 0 0 45 21 13
2017 HP-06 24 66 0 0 9 0 0 91 9 10
2014 HP 23 45 15 10 5 1 0 69 16 209
2014 HP-02 31 31 8 15 8 8 0 67 25 13
2014 HP-03 10 52 22 10 7 0 0 62 17 56
2014 HP-04 26 46 12 9 5 1 0 73 15 99
2014 HP-05 35 31 13 21 0 0 0 66 21 16
2014 HP-06 20 55 18 0 7 0 0 75 7 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 23 41 22 7 7 0 0 64 14 168
2019 HP-03 18 38 24 8 12 0 0 56 20 50
2019 HP-04 29 38 19 8 6 0 0 67 14 65
2019 HP-05 19 51 26 0 0 3 0 73 0 13
2019 HP-06 23 61 8 8 0 0 0 84 8 13
2018 HP 24 42 17 5 10 0 2 68 14 120
2018 HP-03 26 42 19 9 3 0 0 68 12 30
2018 HP-04 23 40 21 3 8 0 5 66 11 52
2018 HP-05 20 35 21 11 11 3 0 57 22 11
2018 HP-06 36 33 0 0 31 0 0 69 31 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 27 29 22 5 8 1 7 62 14 170
2019 HP-03 29 25 16 11 14 0 4 57 26 51
2019 HP-04 31 28 21 2 7 3 7 67 10 66
2019 HP-05 21 52 28 0 0 0 0 72 0 13
2019 HP-06 35 13 22 10 0 0 20 60 12 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 33 29 19 10 7 1 1 63 17 169
2019 HP-03 35 25 14 14 12 0 0 60 26 51
2019 HP-04 36 35 12 6 6 3 1 74 13 66
2019 HP-05 37 16 23 24 0 0 0 53 24 13
2019 HP-06 35 8 37 10 0 0 10 48 11 13
2018 HP 30 33 19 8 9 1 1 64 17 122
2018 HP-03 22 36 22 7 13 0 0 58 20 31
2018 HP-04 32 35 16 9 5 0 1 69 15 53
2018 HP-05 20 20 31 13 16 0 0 39 30 11
2018 HP-06 39 31 8 11 10 0 0 70 21 10
2017 HP 31 40 15 5 10 0 0 71 14 170
2017 HP-03 32 33 11 5 19 0 0 66 23 44
2017 HP-04 28 46 15 3 9 0 0 73 11 82
2017 HP-05 35 21 23 14 8 0 0 55 22 12
2017 HP-06 24 32 36 8 0 0 0 56 8 10
2014 HP 30 40 16 7 6 0 1 70 13 210
2014 HP-02 15 46 23 8 8 0 0 62 15 13
2014 HP-03 24 44 17 6 9 0 0 68 15 56
2014 HP-04 36 36 13 8 6 0 1 73 14 100
2014 HP-05 21 51 10 12 6 0 0 72 18 16
2014 HP-06 36 18 37 9 0 0 0 54 9 12
2011 HP 28 40 17 8 6 0 0 69 14 216
2011 HP-02 10 36 9 26 19 0 0 46 45 11
2011 HP-03 29 32 19 13 7 0 0 61 20 65
2011 HP-04 34 39 16 5 5 0 1 74 10 84
2011 HP-05 28 41 24 0 8 0 0 68 8 22
2011 HP-06 35 21 35 9 0 0 0 56 9 10
2011 HP-07 10 73 10 0 8 0 0 82 8 10
2008 HP 28 33 14 12 12 1 0 62 24 135
2008 HP-03 23 37 22 9 7 2 0 61 16 33
2008 HP-04 33 26 14 16 11 0 1 59 27 59
2008 HP-05 14 43 14 6 23 0 0 57 30 14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 39 26 17 6 9 1 2 67 16 170
2019 HP-03 39 27 10 8 16 0 0 66 24 51
2019 HP-04 45 23 18 6 6 2 0 69 13 66
2019 HP-05 37 27 21 0 15 0 0 64 15 13
2019 HP-06 35 21 14 10 0 0 20 70 12 13
2018 HP 31 36 16 8 8 1 1 68 16 121
2018 HP-03 26 40 9 10 14 0 0 67 24 30
2018 HP-04 36 31 22 5 3 0 3 69 8 53
2018 HP-05 20 20 24 16 21 0 0 39 37 11
2018 HP-06 14 53 11 11 10 0 0 68 21 10
2017 HP 34 32 13 6 13 1 2 67 20 170
2017 HP-03 31 29 9 9 21 0 0 60 30 43
2017 HP-04 35 34 9 8 10 1 2 72 19 82
2017 HP-05 40 20 13 0 27 0 0 60 27 13
2017 HP-06 18 48 27 0 8 0 0 66 8 10
2014 HP 31 33 17 11 6 1 1 65 17 210
2014 HP-02 46 15 23 0 8 8 0 67 8 13
2014 HP-03 22 36 18 17 7 0 0 59 24 56
2014 HP-04 35 32 16 8 6 1 1 69 14 100
2014 HP-05 33 21 13 26 6 0 0 54 33 16
2014 HP-06 27 39 25 9 0 0 0 66 9 12
2011 HP 36 32 16 7 8 0 0 69 15 215
2011 HP-02 10 33 9 29 19 0 0 43 48 11
2011 HP-03 35 33 11 9 12 0 0 68 21 65
2011 HP-04 39 31 17 6 6 0 1 71 12 83
2011 HP-05 38 30 20 4 8 0 0 68 12 22
2011 HP-06 46 16 30 0 9 0 0 62 9 10
2011 HP-07 19 51 22 0 8 0 0 70 8 10
2008 HP 29 37 7 12 15 0 0 66 27 136
2008 HP-03 28 45 5 7 15 0 0 73 22 33
2008 HP-04 31 32 9 15 12 0 1 64 28 60
2008 HP-05 20 50 4 3 23 0 0 70 26 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 38 34 14 5 9 1 0 72 14 167
2019 HP-03 36 32 10 10 12 0 0 68 22 50
2019 HP-04 44 31 11 5 7 2 0 76 12 64
2019 HP-05 37 39 9 0 15 0 0 76 15 13
2019 HP-06 35 41 14 0 10 0 0 76 10 13
2018 HP 33 31 17 11 8 1 0 64 19 121
2018 HP-03 36 22 19 17 7 0 0 58 24 31
2018 HP-04 35 36 16 8 5 0 0 71 13 52
2018 HP-05 9 20 34 16 21 0 0 29 37 11
2018 HP-06 25 43 10 11 10 0 0 69 21 10
2017 HP 35 30 11 11 12 1 0 65 24 171
2017 HP-03 35 29 5 4 28 0 0 63 32 44
2017 HP-04 33 33 12 13 8 1 0 67 21 82
2017 HP-05 40 13 7 26 14 0 0 53 40 13
2017 HP-06 15 53 7 17 8 0 0 68 25 10
2014 HP 32 34 16 10 7 1 0 66 18 210
2014 HP-02 38 38 15 0 8 0 0 77 8 13
2014 HP-03 30 32 15 17 6 0 0 62 23 56
2014 HP-04 33 32 18 7 9 1 0 65 16 100
2014 HP-05 30 34 12 13 12 0 0 64 24 16
2014 HP-06 36 39 9 16 0 0 0 75 16 12
2011 HP 34 33 14 10 8 0 1 68 18 215
2011 HP-02 10 36 15 20 19 0 0 46 39 11
2011 HP-03 30 37 15 9 9 0 0 67 18 64
2011 HP-04 41 27 10 12 8 0 2 70 20 84
2011 HP-05 28 36 11 17 8 0 0 64 26 22
2011 HP-06 35 37 19 0 9 0 0 72 9 10
2011 HP-07 29 32 32 0 8 0 0 60 8 10
2008 HP 28 39 8 10 12 1 0 69 23 136
2008 HP-03 27 47 9 11 7 0 0 74 17 33
2008 HP-04 32 35 6 14 10 2 1 69 25 60
2008 HP-05 4 59 14 10 14 0 0 63 23 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 73 17 4 0 1 1 5 95 1 170
2019 HP-03 76 14 6 0 0 0 4 94 0 51
2019 HP-04 76 14 1 0 2 2 5 97 2 66
2019 HP-05 88 12 0 0 0 0 0 100 0 13
2019 HP-06 74 20 0 0 0 0 6 100 0 13
2017 HP 71 19 3 2 2 0 3 93 4 171
2017 HP-03 69 13 7 2 5 0 5 86 7 44
2017 HP-04 75 16 0 2 2 0 4 95 5 82
2017 HP-05 67 33 0 0 0 0 0 100 0 13
2017 HP-06 67 7 27 0 0 0 0 73 0 10
2014 HP 72 15 6 1 1 0 5 91 2 210
2014 HP-02 69 15 8 0 0 0 8 92 0 13
2014 HP-03 68 19 2 2 0 0 9 95 3 56
2014 HP-04 79 9 8 0 0 0 4 92 0 100
2014 HP-05 65 35 0 0 0 0 0 100 0 16
2014 HP-06 65 0 19 0 7 0 9 71 8 12
2011 HP 72 14 5 2 1 0 6 92 3 216
2011 HP-02 61 9 0 0 0 0 29 100 0 11
2011 HP-03 70 16 5 0 1 1 6 93 2 65
2011 HP-04 76 13 3 2 0 0 6 95 2 84
2011 HP-05 67 20 4 9 0 0 0 87 9 22
2011 HP-06 55 7 19 0 0 0 19 76 0 10
2011 HP-07 70 12 10 0 8 0 0 82 8 10
2008 HP 67 12 5 1 4 1 10 89 5 135
2008 HP-03 76 8 8 3 3 0 1 85 7 33
2008 HP-04 63 14 4 0 7 3 10 88 8 59
2008 HP-05 46 27 7 0 0 0 19 91 0 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 38 29 10 5 8 1 8 74 15 167
2019 HP-03 40 30 8 6 12 0 4 73 19 50
2019 HP-04 42 25 12 9 1 3 7 75 12 65
2019 HP-05 29 15 10 0 26 0 19 55 32 13
2019 HP-06 50 22 8 0 10 0 10 80 11 13
2017 HP 33 25 13 3 12 3 11 68 18 170
2017 HP-03 37 25 11 0 16 0 11 69 18 44
2017 HP-04 37 20 17 4 8 4 10 66 13 81
2017 HP-05 23 34 7 7 21 7 0 62 31 13
2017 HP-06 18 40 8 17 17 0 0 58 34 10
2014 HP 28 26 17 4 6 2 16 66 13 210
2014 HP-02 23 31 15 0 8 0 23 70 10 13
2014 HP-03 28 26 8 7 9 7 14 69 21 56
2014 HP-04 31 26 21 4 5 0 14 66 10 100
2014 HP-05 10 26 21 6 12 0 25 48 24 16
2014 HP-06 47 25 9 0 7 0 12 81 8 12
2011 HP 26 29 15 9 10 2 8 62 21 217
2011 HP-02 10 28 17 29 6 9 0 42 39 11
2011 HP-03 20 24 17 7 17 3 11 51 29 65
2011 HP-04 25 34 19 9 7 1 5 63 16 84
2011 HP-05 38 22 9 8 9 0 13 70 20 23
2011 HP-06 21 37 0 19 8 0 14 68 32 10
2011 HP-07 48 27 0 0 12 12 0 86 14 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 46 26 14 5 6 3 0 74 11 170
2019 HP-03 46 24 12 4 14 0 0 70 18 51
2019 HP-04 51 24 11 9 2 3 0 77 11 66
2019 HP-05 40 18 26 0 15 0 0 59 15 13
2019 HP-06 53 24 13 0 0 10 0 85 0 13
2018 HP 43 25 16 6 9 1 1 69 15 121
2018 HP-03 46 15 15 10 13 0 0 61 24 31
2018 HP-04 46 30 12 4 5 0 3 79 9 53
2018 HP-05 20 20 39 0 21 0 0 39 21 11
2017 HP 43 28 12 6 9 1 1 72 16 170
2017 HP-03 45 16 13 5 21 0 0 61 25 44
2017 HP-04 41 32 8 10 6 2 1 75 16 81
2017 HP-05 40 32 14 0 14 0 0 71 14 13
2017 HP-06 25 50 25 0 0 0 0 75 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 39 28 15 7 8 1 1 69 16 169
2019 HP-03 41 21 10 14 14 0 0 62 28 51
2019 HP-04 45 25 15 8 5 2 0 72 13 65
2019 HP-05 19 46 19 0 15 0 0 65 15 13
2019 HP-06 43 29 8 0 0 10 10 90 0 13
2018 HP 42 26 14 7 10 1 0 69 18 121
2018 HP-03 39 19 19 10 13 0 0 58 24 31
2018 HP-04 46 32 11 4 7 0 0 78 11 53
2018 HP-05 20 33 20 6 21 0 0 53 27 11
2018 HP-06 58 11 10 11 10 0 0 69 21 10
2017 HP 44 26 10 6 13 0 0 71 19 170
2017 HP-03 45 20 2 11 21 0 0 66 32 44
2017 HP-04 44 27 12 3 14 0 0 71 17 81
2017 HP-05 38 15 26 7 14 0 0 53 21 13
2017 HP-06 25 50 17 8 0 0 0 75 8 10
2014 HP 34 34 16 8 7 0 0 69 15 210
2014 HP-02 38 38 8 8 8 0 0 77 15 13
2014 HP-03 27 39 15 9 9 1 0 67 18 56
2014 HP-04 40 30 14 8 8 0 0 70 16 100
2014 HP-05 34 6 41 12 6 0 0 41 18 16
2014 HP-06 36 39 9 9 7 0 0 75 16 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 43 21 8 11 3 0 59 20 37
2019 HP-06 17 53 9 9 0 11 0 79 10 11
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 18 27 21 12 16 6 0 48 30 169
2019 HP-03 18 19 14 21 18 9 0 41 43 51
2019 HP-04 22 25 17 10 23 2 1 48 34 65
2019 HP-05 3 16 38 9 17 16 0 24 31 13
2019 HP-06 21 29 32 8 0 10 0 56 9 13
2018 HP 18 28 20 10 20 4 1 48 31 121
2018 HP-03 15 27 19 12 20 3 3 45 35 31
2018 HP-04 23 18 27 5 21 5 0 43 28 52
2018 HP-05 20 9 24 20 27 0 0 29 47 11
2018 HP-06 6 63 10 0 21 0 0 69 21 10
2017 HP 20 28 21 10 15 4 1 51 27 171
2017 HP-03 25 32 13 11 16 2 0 59 28 44
2017 HP-04 17 26 21 13 18 6 0 45 33 82
2017 HP-05 16 23 13 13 34 0 0 40 47 13
2017 HP-06 16 23 61 0 0 0 0 39 0 10
2014 HP 12 27 30 12 13 5 2 41 27 210
2014 HP-02 15 23 31 15 8 8 0 42 25 13
2014 HP-03 4 28 31 15 13 7 2 35 31 56
2014 HP-04 13 24 32 9 16 4 2 39 26 100
2014 HP-05 16 30 28 3 13 10 0 51 18 16
2014 HP-06 11 30 16 34 9 0 0 40 43 12
2011 HP 12 33 24 14 9 7 0 48 26 217
2011 HP-02 10 8 9 45 28 0 0 18 73 11
2011 HP-03 8 38 26 14 8 6 0 48 24 65
2011 HP-04 13 34 26 12 10 5 1 49 23 84
2011 HP-05 13 26 9 12 13 26 0 54 34 23
2011 HP-06 39 14 28 11 0 9 0 58 12 10
2011 HP-07 22 38 22 18 0 0 0 60 18 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 15 29 21 18 16 1 0 45 34 170
2019 HP-03 16 15 24 23 20 2 0 32 44 51
2019 HP-04 17 32 11 20 20 0 1 49 40 66
2019 HP-05 3 16 38 17 17 7 0 21 37 13
2019 HP-06 13 55 24 8 0 0 0 68 8 13
2018 HP 14 32 17 14 22 1 1 46 37 121
2018 HP-03 9 34 15 22 17 0 3 44 40 31
2018 HP-04 20 23 22 13 23 0 0 42 36 52
2018 HP-05 9 30 13 11 37 0 0 39 47 11
2018 HP-06 17 41 10 0 32 0 0 58 32 10
2017 HP 17 29 13 20 18 2 1 48 39 170
2017 HP-03 23 25 9 25 16 2 0 49 42 44
2017 HP-04 12 31 16 19 20 1 1 43 40 82
2017 HP-05 17 17 14 14 37 0 0 35 51 12
2017 HP-06 24 24 0 42 9 0 0 48 52 10
2014 HP 9 21 31 16 19 3 1 32 36 210
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 23 33 16 20 4 2 27 39 56
2014 HP-04 13 19 31 12 22 2 1 33 35 100
2014 HP-05 10 16 43 15 10 6 0 28 26 16
2014 HP-06 11 9 16 36 28 0 0 20 64 12
2011 HP 17 29 21 15 15 2 1 47 31 217
2011 HP-02 10 17 9 25 39 0 0 27 63 11
2011 HP-03 10 32 28 13 16 0 0 42 30 65
2011 HP-04 19 32 12 16 17 3 1 54 34 84
2011 HP-05 17 17 23 20 14 4 5 38 38 23
2011 HP-06 11 45 21 14 0 9 0 62 15 10
2011 HP-07 32 27 41 0 0 0 0 59 0 10
2008 HP 14 32 17 16 19 3 0 46 36 136
2008 HP-03 7 38 24 15 17 0 0 44 32 33
2008 HP-04 16 30 15 18 20 2 0 47 38 60
2008 HP-05 4 39 23 10 23 0 0 43 33 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 19 26 20 21 1 0 33 41 168
2019 HP-03 12 14 21 14 37 2 0 27 52 49
2019 HP-04 15 21 21 24 18 0 1 37 42 66
2019 HP-05 3 8 57 0 24 7 0 12 26 13
2019 HP-06 13 21 34 32 0 0 0 34 32 13
2018 HP 10 22 19 22 25 2 0 33 48 121
2018 HP-03 5 17 22 25 30 0 0 22 56 31
2018 HP-04 16 19 22 17 23 3 0 37 41 52
2018 HP-05 9 9 13 41 27 0 0 18 68 11
2018 HP-06 0 47 10 11 32 0 0 47 43 10
2017 HP 14 25 17 20 22 1 1 40 43 171
2017 HP-03 18 27 11 25 19 0 0 46 43 44
2017 HP-04 12 23 18 21 25 1 0 35 47 82
2017 HP-05 16 23 6 14 40 0 0 40 54 13
2017 HP-06 15 34 0 42 9 0 0 48 52 10
2014 HP 6 18 30 20 22 3 2 24 44 210
2014 HP-02 8 15 15 38 23 0 0 23 62 13
2014 HP-03 2 16 30 24 20 5 2 19 48 56
2014 HP-04 8 17 30 18 24 1 1 26 43 100
2014 HP-05 3 21 43 13 10 10 0 27 25 16
2014 HP-06 11 18 16 9 46 0 0 29 55 12
2011 HP 9 21 30 16 18 6 1 32 36 217
2011 HP-02 0 19 0 29 44 8 0 21 79 11
2011 HP-03 7 16 29 15 24 9 0 25 43 65
2011 HP-04 12 22 28 17 13 4 2 37 33 84
2011 HP-05 9 21 32 17 18 4 0 31 36 23
2011 HP-06 11 37 11 8 24 9 0 52 36 10
2011 HP-07 10 22 68 0 0 0 0 32 0 10
2008 HP 5 19 24 28 22 3 0 24 51 135
2008 HP-03 2 28 21 24 21 3 2 31 47 32
2008 HP-04 5 14 18 36 25 2 0 19 62 60
2008 HP-05 4 18 25 30 23 0 0 22 53 14

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 14 22 18 23 22 1 0 36 46 170
2019 HP-03 10 19 18 23 30 0 0 29 53 51
2019 HP-04 19 25 14 19 22 0 1 44 42 66
2019 HP-05 3 8 26 21 26 16 0 13 56 13
2019 HP-06 13 16 29 24 18 0 0 29 42 13
2018 HP 9 29 19 18 23 2 0 39 42 121
2018 HP-03 5 27 19 25 20 3 0 33 47 31
2018 HP-04 13 23 22 18 24 0 0 36 42 52
2018 HP-05 0 29 24 11 37 0 0 29 47 11
2018 HP-06 0 36 10 22 32 0 0 36 54 10
2017 HP 12 29 18 19 19 1 1 42 39 170
2017 HP-03 16 29 11 19 26 0 0 44 44 43
2017 HP-04 10 30 17 22 20 1 0 41 42 82
2017 HP-05 16 38 13 13 20 0 0 54 33 13
2017 HP-06 0 31 17 34 17 0 0 31 52 10
2014 HP 8 25 26 19 19 4 1 34 39 210
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 5 25 21 24 19 4 2 32 46 56
2014 HP-04 10 21 27 15 22 5 0 32 39 100
2014 HP-05 3 24 32 31 10 0 0 28 41 16
2014 HP-06 15 23 16 18 28 0 0 38 46 12
2011 HP 9 31 20 16 19 4 1 43 36 217
2011 HP-02 0 27 0 20 53 0 0 27 73 11
2011 HP-03 7 33 18 17 22 1 1 41 40 65
2011 HP-04 14 28 17 17 15 8 1 46 35 84
2011 HP-05 0 38 14 20 24 4 0 40 45 23
2011 HP-06 11 35 40 0 14 0 0 46 14 10
2011 HP-07 19 32 49 0 0 0 0 51 0 10
2008 HP 9 27 23 21 15 5 0 38 38 135
2008 HP-03 8 27 20 25 8 11 0 40 38 33
2008 HP-04 8 30 17 22 21 4 0 39 44 60
2008 HP-05 0 32 30 16 19 3 0 33 36 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 20 14 10 8 9 29 10 55 28 169
2019 HP-03 10 14 10 12 11 34 10 42 41 50
2019 HP-04 17 12 9 7 7 34 13 55 28 66
2019 HP-05 36 11 9 0 9 36 0 73 14 13
2019 HP-06 43 24 16 0 11 6 0 71 12 13
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 13 30 32 12 11 2 0 44 23 168
2019 HP-03 8 31 30 11 16 4 0 41 28 51
2019 HP-04 18 25 35 12 9 1 0 43 21 65
2019 HP-05 3 34 28 17 17 0 0 37 35 13
2019 HP-06 21 23 38 18 0 0 0 44 18 13
2018 HP 14 30 23 17 14 1 0 45 32 119
2018 HP-03 19 38 21 10 10 0 0 58 21 30
2018 HP-04 16 22 27 18 15 2 0 39 33 52
2018 HP-05 0 22 12 43 24 0 0 22 66 10
2018 HP-06 0 47 22 11 20 0 0 47 31 10
2017 HP 17 34 20 15 12 0 1 52 27 169
2017 HP-03 23 27 29 13 7 0 0 50 20 44
2017 HP-04 17 33 20 16 13 1 0 50 29 81
2017 HP-05 0 48 0 22 30 0 0 48 52 12
2017 HP-06 15 26 25 0 34 0 0 41 34 10
2014 HP 12 30 27 14 13 3 1 43 29 210
2014 HP-02 15 46 8 15 8 8 0 67 25 13
2014 HP-03 8 27 29 25 5 5 0 37 32 56
2014 HP-04 14 23 31 11 18 1 1 38 30 100
2014 HP-05 6 61 6 10 10 6 0 72 21 16
2014 HP-06 6 39 30 0 25 0 0 45 25 12
2011 HP 11 40 23 17 8 0 0 51 25 216
2011 HP-02 10 17 28 26 19 0 0 27 45 11
2011 HP-03 7 40 23 19 10 0 0 47 30 65
2011 HP-04 16 42 18 14 8 0 1 59 23 84
2011 HP-05 0 49 20 26 5 0 0 49 31 22
2011 HP-06 21 37 19 9 14 0 0 58 23 10
2011 HP-07 10 71 19 0 0 0 0 81 0 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 11 26 31 15 15 1 1 37 31 168
2019 HP-03 8 26 27 17 22 0 0 34 39 51
2019 HP-04 16 22 34 16 11 1 0 38 27 65
2019 HP-05 3 25 29 9 26 7 0 31 37 13
2019 HP-06 7 27 48 8 0 0 10 38 9 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 HP 22 37 16 12 11 2 1 60 23 168
2019 HP-03 18 41 13 10 16 0 2 60 26 50
2019 HP-04 27 28 18 14 9 1 2 57 24 65
2019 HP-05 20 41 0 21 11 7 0 66 34 13
2019 HP-06 21 27 26 6 10 10 0 54 18 13
2018 HP 23 31 14 11 13 6 2 59 27 119
2018 HP-03 26 38 11 7 7 10 0 72 16 30
2018 HP-04 18 29 15 16 13 6 3 52 32 52
2018 HP-05 22 22 0 17 35 3 0