2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - GR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 41 47 5 6 2 0 0 87 8 510
2019 GR-04 60 32 1 7 0 0 0 92 7 77
2019 GR-05 43 43 4 8 2 0 0 86 10 49
2019 GR-06 32 55 8 6 0 0 0 87 6 53
2019 GR-07 30 56 5 8 2 0 0 86 10 153
2019 GR-08 32 53 2 10 3 0 0 85 13 62
2019 GR-09 54 36 5 2 3 0 0 90 5 59
2019 GR-10 40 43 12 5 0 0 0 83 5 40
2017 GR 35 52 4 7 2 0 0 87 9 473
2017 GR-03 60 40 0 0 0 0 0 100 0 15
2017 GR-04 32 57 5 5 0 0 0 89 5 74
2017 GR-05 47 45 2 4 2 0 0 92 6 49
2017 GR-06 49 44 2 4 0 0 0 94 4 43
2017 GR-07 35 52 3 8 2 0 0 87 10 141
2017 GR-08 39 51 0 4 6 0 0 89 11 47
2017 GR-09 21 53 6 17 3 0 0 74 20 66
2017 GR-10 11 76 13 0 0 0 0 87 0 29
2014 GR 33 48 6 11 3 0 0 81 14 433
2014 GR-03 36 57 4 0 4 0 0 93 4 28
2014 GR-04 31 46 7 15 2 0 0 77 16 61
2014 GR-05 37 44 9 9 0 0 0 81 9 43
2014 GR-06 37 41 4 15 2 0 0 78 17 46
2014 GR-07 28 49 6 16 2 0 0 77 18 120
2014 GR-08 33 49 2 9 7 0 0 81 16 43
2014 GR-09 32 50 5 6 6 0 0 83 13 64
2014 GR-10 38 54 8 0 0 0 0 92 0 24

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 70 22 3 4 1 0 0 92 5 509
2019 GR-04 69 19 6 4 1 0 0 88 5 77
2019 GR-05 71 20 4 2 2 0 0 92 4 49
2019 GR-06 79 21 0 0 0 0 0 100 0 53
2019 GR-07 66 27 1 4 2 0 0 93 6 152
2019 GR-08 76 15 3 5 2 0 0 90 6 62
2019 GR-09 64 25 2 8 0 0 0 90 8 59
2019 GR-10 78 12 3 3 3 0 3 92 5 40
2017 GR 62 26 5 6 1 0 0 88 7 472
2017 GR-03 60 40 0 0 0 0 0 100 0 15
2017 GR-04 53 29 8 7 3 0 0 82 10 73
2017 GR-05 51 39 6 4 0 0 0 90 4 49
2017 GR-06 65 22 7 4 2 0 0 87 7 43
2017 GR-07 65 23 5 6 1 0 0 88 7 141
2017 GR-08 59 28 2 6 2 0 2 89 9 47
2017 GR-09 70 26 0 5 0 0 0 95 5 66
2017 GR-10 67 10 6 16 0 0 0 77 16 29
2014 GR 56 26 5 9 4 0 0 82 13 433
2014 GR-03 54 39 3 4 0 0 0 93 4 28
2014 GR-04 53 26 10 8 2 0 2 80 10 61
2014 GR-05 42 35 7 9 4 0 2 79 14 43
2014 GR-06 65 26 4 4 0 0 0 91 4 46
2014 GR-07 53 28 4 10 5 0 0 81 15 120
2014 GR-08 60 23 2 7 7 0 0 84 14 43
2014 GR-09 58 20 5 13 5 0 0 78 17 64
2014 GR-10 67 8 8 12 4 0 0 75 17 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 51 33 6 8 2 0 0 84 10 510
2019 GR-04 55 36 6 1 1 0 0 91 3 77
2019 GR-05 65 23 4 6 2 0 0 88 8 49
2019 GR-06 45 43 6 4 2 0 0 89 6 53
2019 GR-07 41 39 8 12 1 0 0 79 13 153
2019 GR-08 53 31 5 10 2 0 0 84 11 62
2019 GR-09 54 31 5 7 3 0 0 85 10 59
2019 GR-10 63 20 2 13 3 0 0 83 15 40
2017 GR 52 34 7 5 2 0 0 86 7 470
2017 GR-03 60 27 0 13 0 0 0 87 13 15
2017 GR-04 50 43 4 1 1 0 0 93 3 74
2017 GR-05 49 43 4 0 4 0 0 92 4 49
2017 GR-06 45 33 13 7 2 0 0 78 9 43
2017 GR-07 49 37 6 6 1 0 0 86 8 140
2017 GR-08 59 26 9 4 2 0 0 85 6 46
2017 GR-09 65 17 9 6 3 0 0 81 9 65
2017 GR-10 53 31 10 3 3 0 0 84 7 29
2014 GR 50 35 6 6 3 0 0 85 9 432
2014 GR-03 56 19 18 7 0 0 0 74 7 27
2014 GR-04 49 36 5 10 0 0 0 85 10 61
2014 GR-05 51 42 2 2 2 0 0 93 5 43
2014 GR-06 54 35 4 4 2 0 0 89 6 46
2014 GR-07 45 35 11 4 5 0 0 80 9 120
2014 GR-08 44 44 0 9 2 0 0 88 12 43
2014 GR-09 53 36 5 6 0 0 0 89 6 64
2014 GR-10 58 21 0 13 8 0 0 79 21 24

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 37 42 11 8 2 0 0 79 10 509
2019 GR-04 41 49 1 7 3 0 0 90 9 76
2019 GR-05 39 37 8 6 10 0 0 76 16 49
2019 GR-06 32 38 17 11 2 0 0 70 13 53
2019 GR-07 40 37 12 9 2 0 0 76 11 153
2019 GR-08 24 48 15 11 2 0 0 73 13 62
2019 GR-09 27 54 10 7 0 0 2 83 7 59
2019 GR-10 40 43 15 2 0 0 0 83 2 40
2018 GR 33 49 9 8 2 0 0 82 10 440
2018 GR-04 32 50 9 8 0 0 0 83 8 64
2018 GR-05 36 37 11 12 4 0 0 72 16 44
2018 GR-06 28 54 6 8 4 0 0 81 12 47
2018 GR-07 31 53 7 8 1 0 0 84 9 126
2018 GR-08 34 55 8 2 0 0 0 90 2 47
2018 GR-09 38 38 7 12 5 0 0 76 17 58
2018 GR-10 48 45 3 3 0 0 0 93 3 29
2017 GR 35 43 10 9 2 0 0 78 12 473
2017 GR-03 53 27 20 0 0 0 0 80 0 15
2017 GR-04 37 43 11 7 3 0 0 80 9 74
2017 GR-05 39 37 10 12 2 0 0 75 14 49
2017 GR-06 36 36 11 13 5 0 0 71 18 43
2017 GR-07 30 50 6 9 4 0 1 81 13 141
2017 GR-08 43 38 12 7 0 0 0 81 7 47
2017 GR-09 30 50 9 8 2 0 2 82 9 66
2017 GR-10 34 36 14 17 0 0 0 70 17 29
2014 GR 24 41 13 14 7 0 0 66 21 433
2014 GR-03 18 61 11 7 4 0 0 78 11 28
2014 GR-04 28 34 21 5 12 0 0 63 16 61
2014 GR-05 26 25 21 23 5 0 0 51 28 43
2014 GR-06 15 48 9 13 11 0 4 66 25 46
2014 GR-07 18 44 13 19 7 0 0 62 25 120
2014 GR-08 40 37 5 12 7 0 0 77 19 43
2014 GR-09 23 44 13 14 6 0 0 67 20 64
2014 GR-10 38 46 8 8 0 0 0 83 8 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 54 35 6 4 2 0 0 89 5 507
2019 GR-04 54 38 4 4 0 0 0 92 4 76
2019 GR-05 57 31 6 2 4 0 0 88 6 49
2019 GR-06 54 35 10 2 0 0 0 88 2 52
2019 GR-07 49 37 8 4 2 0 0 86 6 152
2019 GR-08 50 37 5 6 2 0 0 87 8 62
2019 GR-09 61 29 3 3 3 0 0 90 7 59
2019 GR-10 63 30 7 0 0 0 0 93 0 40
2017 GR 54 37 7 2 0 0 0 91 3 471
2017 GR-03 53 27 20 0 0 0 0 80 0 15
2017 GR-04 50 43 4 1 0 1 0 95 1 74
2017 GR-05 51 45 2 2 0 0 0 96 2 49
2017 GR-06 49 42 4 2 2 0 0 91 4 43
2017 GR-07 53 38 6 2 1 0 0 91 3 140
2017 GR-08 57 34 8 0 0 0 0 92 0 47
2017 GR-09 63 28 6 3 0 0 0 91 3 65
2017 GR-10 53 30 13 3 0 0 0 84 3 29
2014 GR 51 34 10 5 0 0 0 85 5 433
2014 GR-03 43 47 11 0 0 0 0 89 0 28
2014 GR-04 46 44 10 0 0 0 0 90 0 61
2014 GR-05 42 42 14 0 2 0 0 84 2 43
2014 GR-06 48 26 13 10 0 2 0 76 11 46
2014 GR-07 49 30 12 8 0 0 1 80 8 120
2014 GR-08 51 38 2 9 0 0 0 88 9 43
2014 GR-09 55 34 8 2 2 0 0 89 3 64
2014 GR-10 83 4 8 0 0 0 4 91 0 24

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 56 27 7 6 3 0 0 83 9 509
2019 GR-04 62 23 5 6 3 0 0 86 9 77
2019 GR-05 65 18 6 6 4 0 0 84 10 49
2019 GR-06 49 34 11 6 0 0 0 83 6 53
2019 GR-07 58 25 8 6 3 0 0 82 9 153
2019 GR-08 50 32 6 5 5 2 0 84 10 62
2019 GR-09 56 25 5 8 5 0 0 81 14 59
2019 GR-10 47 33 10 5 5 0 0 80 10 40
2018 GR 56 32 8 3 1 0 0 88 4 441
2018 GR-04 59 31 8 2 0 0 0 91 2 64
2018 GR-05 68 16 14 0 2 0 0 84 2 44
2018 GR-06 62 28 8 2 0 0 0 90 2 47
2018 GR-07 58 30 8 3 1 0 0 88 4 126
2018 GR-08 56 31 2 8 0 0 2 90 8 48
2018 GR-09 48 43 7 0 2 0 0 91 2 58
2018 GR-10 49 34 7 10 0 0 0 83 10 29
2017 GR 53 31 7 6 3 0 0 84 9 472
2017 GR-03 53 33 7 7 0 0 0 86 7 15
2017 GR-04 51 33 8 4 4 0 0 83 8 73
2017 GR-05 55 29 8 6 2 0 0 84 8 49
2017 GR-06 45 40 6 6 2 0 0 85 9 43
2017 GR-07 62 24 7 4 4 0 0 86 7 141
2017 GR-08 49 30 8 11 0 0 2 81 11 47
2017 GR-09 51 35 5 8 2 0 0 86 9 66
2017 GR-10 43 41 6 10 0 0 0 84 10 29
2014 GR 45 31 12 7 4 0 1 76 11 432
2014 GR-03 40 39 18 4 0 0 0 78 4 28
2014 GR-04 43 31 12 8 6 0 0 74 14 61
2014 GR-05 44 32 14 4 5 0 0 77 9 43
2014 GR-06 33 37 13 13 2 0 2 71 16 46
2014 GR-07 42 30 10 12 6 0 1 72 18 119
2014 GR-08 56 19 16 2 5 2 0 76 7 43
2014 GR-09 50 34 8 5 2 0 2 86 6 64
2014 GR-10 62 21 17 0 0 0 0 83 0 24

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 43 38 10 7 2 0 0 81 9 510
2019 GR-04 40 38 14 7 0 0 1 79 7 77
2019 GR-05 41 39 12 4 4 0 0 80 8 49
2019 GR-06 36 41 13 6 4 0 0 77 9 53
2019 GR-07 44 37 9 8 3 0 0 80 10 153
2019 GR-08 45 40 6 5 2 2 0 87 7 62
2019 GR-09 44 32 9 14 2 0 0 76 15 59
2019 GR-10 45 40 7 8 0 0 0 85 8 40
2018 GR 43 39 12 5 2 0 0 81 7 441
2018 GR-04 44 30 12 8 6 0 0 73 14 64
2018 GR-05 55 23 16 4 2 0 0 78 7 44
2018 GR-06 40 35 17 6 2 0 0 74 8 47
2018 GR-07 45 37 10 7 1 0 0 82 8 126
2018 GR-08 28 62 10 0 0 0 0 90 0 48
2018 GR-09 45 40 13 0 2 0 0 85 2 58
2018 GR-10 49 48 3 0 0 0 0 97 0 29
2017 GR 41 43 8 5 3 0 0 85 8 472
2017 GR-03 47 47 7 0 0 0 0 93 0 15
2017 GR-04 25 48 18 4 5 0 0 73 9 74
2017 GR-05 41 42 6 10 0 0 0 83 10 48
2017 GR-06 38 40 11 7 5 0 0 78 11 43
2017 GR-07 47 41 6 4 3 0 0 88 6 141
2017 GR-08 36 51 6 4 2 0 0 87 6 47
2017 GR-09 48 41 3 8 0 0 0 89 8 66
2017 GR-10 53 40 7 0 0 0 0 93 0 29
2014 GR 33 45 12 7 4 0 0 78 11 433
2014 GR-03 22 60 18 0 0 0 0 82 0 28
2014 GR-04 20 49 18 8 5 0 0 69 13 61
2014 GR-05 30 51 12 4 2 0 0 81 7 43
2014 GR-06 41 28 20 9 2 0 0 70 11 46
2014 GR-07 29 45 10 8 7 0 0 74 16 120
2014 GR-08 37 44 7 9 2 0 0 81 12 43
2014 GR-09 41 47 6 5 2 0 0 87 6 64
2014 GR-10 54 38 4 0 4 0 0 92 4 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 35 39 10 11 5 0 1 75 16 510
2019 GR-04 44 31 10 8 4 1 1 77 12 77
2019 GR-05 35 37 6 10 12 0 0 71 22 49
2019 GR-06 38 40 8 15 0 0 0 77 15 53
2019 GR-07 33 37 9 13 7 1 1 71 20 153
2019 GR-08 42 37 8 11 2 0 0 79 13 62
2019 GR-09 27 44 10 10 9 0 0 71 19 59
2019 GR-10 32 53 12 3 0 0 0 85 3 40
2018 GR 34 37 13 10 5 0 0 71 16 436
2018 GR-04 45 32 10 11 3 0 0 76 14 63
2018 GR-05 45 25 11 16 2 0 0 70 19 44
2018 GR-06 34 38 11 11 4 2 0 74 15 47
2018 GR-07 33 38 13 8 7 1 0 71 15 124
2018 GR-08 23 50 10 12 4 0 0 74 16 48
2018 GR-09 36 29 19 5 10 0 0 65 16 57
2018 GR-10 34 49 10 7 0 0 0 83 7 29
2017 GR 35 37 11 10 6 0 0 72 16 472
2017 GR-03 46 27 13 14 0 0 0 73 14 15
2017 GR-04 34 28 19 11 8 0 0 62 19 74
2017 GR-05 25 48 8 19 0 0 0 73 19 48
2017 GR-06 36 35 11 11 7 0 0 71 18 43
2017 GR-07 40 40 8 6 7 0 0 79 13 141
2017 GR-08 30 45 6 8 11 0 0 75 19 47
2017 GR-09 35 40 12 12 2 0 0 74 14 66
2017 GR-10 40 20 20 16 3 0 0 60 20 29
2014 GR 26 39 16 12 6 0 0 66 19 433
2014 GR-03 21 61 11 3 3 0 0 82 7 28
2014 GR-04 26 34 20 13 6 0 0 61 20 61
2014 GR-05 16 46 19 9 9 0 0 63 19 43
2014 GR-06 18 48 15 17 2 0 0 65 19 46
2014 GR-07 22 38 18 12 9 0 0 61 21 120
2014 GR-08 30 30 16 19 5 0 0 60 23 43
2014 GR-09 39 31 9 12 6 1 0 71 19 64
2014 GR-10 46 37 8 8 0 0 0 83 8 24

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 36 44 9 8 3 0 0 80 11 509
2019 GR-04 52 36 4 6 1 0 0 88 8 77
2019 GR-05 39 33 14 6 8 0 0 71 14 49
2019 GR-06 26 53 13 8 0 0 0 79 8 53
2019 GR-07 31 46 9 9 5 0 0 77 14 153
2019 GR-08 44 31 13 10 2 0 2 75 11 62
2019 GR-09 25 61 3 8 2 0 0 86 10 59
2019 GR-10 31 51 5 13 0 0 0 82 13 39
2018 GR 33 45 10 9 3 0 0 78 12 439
2018 GR-04 43 41 6 7 2 2 0 85 8 64
2018 GR-05 34 41 12 9 4 0 0 75 14 44
2018 GR-06 32 45 15 2 6 0 0 77 8 47
2018 GR-07 32 47 9 10 2 0 0 78 13 126
2018 GR-08 30 54 6 10 0 0 0 84 10 48
2018 GR-09 31 49 12 5 2 0 0 81 7 57
2018 GR-10 29 54 7 11 0 0 0 82 11 28
2017 GR 37 45 9 7 3 0 0 81 10 471
2017 GR-03 57 36 7 0 0 0 0 93 0 14
2017 GR-04 32 49 13 3 3 0 0 81 5 74
2017 GR-05 44 36 10 10 0 0 0 79 10 48
2017 GR-06 29 54 7 7 5 0 0 82 11 43
2017 GR-07 42 40 8 6 3 0 0 83 9 141
2017 GR-08 34 48 4 8 5 0 0 83 13 47
2017 GR-09 33 52 3 9 3 0 0 85 12 66
2017 GR-10 24 43 20 7 7 0 0 66 13 29

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 57 32 6 3 2 0 0 89 5 509
2019 GR-04 60 29 10 1 0 0 0 88 1 77
2019 GR-05 59 27 4 4 6 0 0 86 10 49
2019 GR-06 53 36 4 8 0 0 0 89 8 53
2019 GR-07 58 32 6 1 3 0 0 90 5 153
2019 GR-08 61 31 3 2 3 0 0 92 5 62
2019 GR-09 51 37 7 5 0 0 0 88 5 59
2019 GR-10 49 41 5 5 0 0 0 90 5 39
2018 GR 60 31 6 3 1 0 0 90 4 440
2018 GR-04 56 35 5 2 3 0 0 91 5 64
2018 GR-05 60 24 12 0 4 0 0 84 4 43
2018 GR-06 59 28 11 2 0 0 0 87 2 47
2018 GR-07 65 28 3 4 1 0 0 92 5 127
2018 GR-08 54 42 2 2 0 0 0 96 2 47
2018 GR-09 67 22 7 4 0 0 0 90 4 58
2018 GR-10 62 34 3 0 0 0 0 97 0 29
2017 GR 51 39 6 3 1 0 0 89 4 470
2017 GR-03 53 47 0 0 0 0 0 100 0 15
2017 GR-04 46 43 7 1 3 0 0 89 4 74
2017 GR-05 42 36 15 6 0 0 0 79 6 47
2017 GR-06 38 44 11 4 2 0 0 82 7 43
2017 GR-07 62 31 4 2 1 0 0 92 4 141
2017 GR-08 54 37 2 2 4 0 0 91 7 46
2017 GR-09 51 41 3 5 0 0 0 92 5 66
2017 GR-10 34 56 10 0 0 0 0 90 0 29
2014 GR 50 38 6 4 1 0 0 89 5 433
2014 GR-03 47 43 11 0 0 0 0 89 0 28
2014 GR-04 41 49 5 3 0 2 0 92 3 61
2014 GR-05 42 37 7 9 5 0 0 79 14 43
2014 GR-06 54 33 9 2 2 0 0 87 4 46
2014 GR-07 46 40 7 7 0 0 0 86 7 120
2014 GR-08 58 37 2 2 0 0 0 95 2 43
2014 GR-09 62 30 3 2 3 0 0 92 5 64
2014 GR-10 67 29 4 0 0 0 0 96 0 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 42 35 9 8 5 0 0 77 14 510
2019 GR-04 42 40 9 8 1 0 0 82 9 77
2019 GR-05 41 29 6 12 12 0 0 69 24 49
2019 GR-06 41 38 9 11 0 0 0 79 11 53
2019 GR-07 42 31 12 5 9 0 0 73 14 153
2019 GR-08 47 37 3 10 3 0 0 84 13 62
2019 GR-09 44 32 3 14 7 0 0 76 20 59
2019 GR-10 45 40 13 3 0 0 0 85 3 40
2018 GR 41 38 10 7 4 0 0 78 11 440
2018 GR-04 44 33 6 9 6 2 0 78 16 64
2018 GR-05 43 32 14 9 2 0 0 75 11 44
2018 GR-06 34 40 13 4 9 0 0 74 13 47
2018 GR-07 43 39 9 5 3 0 0 82 9 127
2018 GR-08 35 47 10 6 2 0 0 82 8 47
2018 GR-09 47 32 7 9 5 0 0 79 14 58
2018 GR-10 41 41 17 0 0 0 0 83 0 29
2017 GR 38 38 11 8 4 0 0 77 12 472
2017 GR-03 26 54 13 7 0 0 0 80 7 15
2017 GR-04 34 34 16 9 7 0 0 68 16 74
2017 GR-05 37 31 11 19 2 0 0 68 21 48
2017 GR-06 36 33 14 13 5 0 0 69 18 43
2017 GR-07 50 36 7 4 4 0 0 86 7 141
2017 GR-08 32 44 11 6 6 0 0 77 13 47
2017 GR-09 35 45 11 6 3 0 0 80 9 66
2017 GR-10 30 44 16 10 0 0 0 74 10 29

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 58 31 7 3 1 0 0 89 4 508
2019 GR-04 57 32 4 5 0 0 1 91 5 77
2019 GR-05 60 29 8 0 2 0 0 90 2 48
2019 GR-06 55 34 9 0 2 0 0 89 2 53
2019 GR-07 56 29 10 4 1 0 0 84 5 153
2019 GR-08 68 26 3 0 3 0 0 94 3 62
2019 GR-09 54 36 7 3 0 0 0 90 3 59
2019 GR-10 56 36 3 5 0 0 0 92 5 39
2018 GR 56 33 8 3 1 0 0 89 3 436
2018 GR-04 58 26 11 3 2 0 0 84 5 62
2018 GR-05 68 23 7 0 2 0 0 91 2 44
2018 GR-06 53 35 8 4 0 0 0 87 4 47
2018 GR-07 52 38 6 3 1 0 0 90 4 126
2018 GR-08 56 33 8 2 0 0 0 90 2 47
2018 GR-09 61 35 2 2 0 0 0 96 2 57
2018 GR-10 60 32 7 0 0 0 0 93 0 28
2017 GR 60 31 7 1 1 0 0 91 2 472
2017 GR-03 67 33 0 0 0 0 0 100 0 15
2017 GR-04 51 32 12 1 3 0 0 84 4 74
2017 GR-05 59 31 6 2 2 0 0 90 4 49
2017 GR-06 56 27 16 2 0 0 0 82 2 43
2017 GR-07 68 27 5 1 0 0 0 94 1 140
2017 GR-08 56 38 2 0 4 0 0 94 4 47
2017 GR-09 59 36 3 2 0 0 0 95 2 66
2017 GR-10 63 37 0 0 0 0 0 100 0 29
2014 GR 60 30 8 1 0 0 0 90 1 433
2014 GR-03 72 21 7 0 0 0 0 93 0 28
2014 GR-04 59 28 13 0 0 0 0 87 0 61
2014 GR-05 56 39 2 0 0 0 2 98 0 43
2014 GR-06 65 22 11 2 0 0 0 87 2 46
2014 GR-07 53 35 9 3 1 0 0 88 3 120
2014 GR-08 63 25 9 2 0 0 0 88 2 43
2014 GR-09 62 30 8 0 0 0 0 92 0 64
2014 GR-10 75 21 4 0 0 0 0 96 0 24

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 39 39 10 7 5 0 0 78 13 510
2019 GR-04 38 39 10 12 1 0 0 77 13 77
2019 GR-05 39 29 18 6 8 0 0 67 14 49
2019 GR-06 40 40 13 4 4 0 0 79 8 53
2019 GR-07 35 39 9 10 7 1 0 74 17 153
2019 GR-08 45 40 6 3 5 0 0 85 8 62
2019 GR-09 37 41 8 3 10 0 0 78 14 59
2019 GR-10 43 47 3 5 3 0 0 90 8 40
2018 GR 36 41 11 9 2 0 0 77 11 440
2018 GR-04 29 41 19 10 2 0 0 70 11 64
2018 GR-05 58 19 11 7 5 0 0 77 12 43
2018 GR-06 36 37 13 11 2 2 0 74 13 47
2018 GR-07 35 46 9 7 2 0 0 82 9 127
2018 GR-08 32 47 8 13 0 0 0 79 13 47
2018 GR-09 42 36 10 12 0 0 0 78 12 58
2018 GR-10 31 56 3 3 7 0 0 87 10 29
2017 GR 38 40 12 7 3 0 0 78 10 472
2017 GR-03 33 47 20 0 0 0 0 80 0 15
2017 GR-04 34 38 8 12 8 0 0 72 20 74
2017 GR-05 42 31 12 10 4 0 0 73 14 49
2017 GR-06 31 38 13 11 5 2 0 70 16 43
2017 GR-07 42 41 12 4 1 0 0 83 5 140
2017 GR-08 35 38 17 6 4 0 0 73 10 47
2017 GR-09 36 47 9 6 2 0 0 83 8 66
2017 GR-10 43 47 7 3 0 0 0 90 3 29
2014 GR 27 45 12 12 3 0 0 72 15 433
2014 GR-03 25 46 22 7 0 0 0 71 7 28
2014 GR-04 25 44 13 16 2 0 0 69 18 61
2014 GR-05 21 40 23 9 5 0 2 62 14 43
2014 GR-06 28 38 9 19 4 2 0 67 24 46
2014 GR-07 24 43 15 14 4 0 0 67 18 120
2014 GR-08 28 47 7 12 7 0 0 74 19 43
2014 GR-09 33 53 6 6 2 0 0 86 8 64
2014 GR-10 42 54 4 0 0 0 0 96 0 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 46 32 10 7 4 0 0 78 12 507
2019 GR-04 47 32 12 8 0 0 1 80 8 77
2019 GR-05 53 25 14 0 8 0 0 78 8 49
2019 GR-06 47 30 9 9 4 0 0 77 13 53
2019 GR-07 45 32 8 10 5 1 0 78 14 153
2019 GR-08 50 32 10 5 3 0 0 82 8 62
2019 GR-09 41 33 5 12 9 0 0 74 21 58
2019 GR-10 40 42 13 3 3 0 0 82 5 40
2018 GR 45 31 13 9 2 0 0 76 11 435
2018 GR-04 52 28 8 8 5 0 0 79 13 64
2018 GR-05 62 18 7 10 2 0 0 81 12 43
2018 GR-06 41 33 18 9 0 0 0 74 9 46
2018 GR-07 45 35 15 3 2 0 0 80 6 124
2018 GR-08 32 35 14 19 0 0 0 67 19 47
2018 GR-09 47 26 12 14 2 0 0 73 15 58
2018 GR-10 45 41 7 7 0 0 0 87 7 29
2017 GR 42 36 11 7 4 0 0 78 11 471
2017 GR-03 53 33 14 0 0 0 0 86 0 15
2017 GR-04 42 37 8 4 8 1 0 79 12 74
2017 GR-05 49 35 4 10 2 0 0 83 12 49
2017 GR-06 42 24 13 13 7 0 0 67 20 43
2017 GR-07 43 41 10 4 3 0 0 83 6 140
2017 GR-08 39 30 17 11 4 0 0 68 15 47
2017 GR-09 37 45 9 8 2 0 0 82 9 65
2017 GR-10 40 29 20 7 3 0 0 70 10 29
2014 GR 38 38 11 8 4 0 0 77 12 433
2014 GR-03 39 43 14 3 0 0 0 82 3 28
2014 GR-04 31 42 15 5 5 0 2 75 10 61
2014 GR-05 35 42 9 9 2 0 2 79 12 43
2014 GR-06 33 39 11 11 4 2 0 74 15 46
2014 GR-07 37 38 12 8 6 0 0 75 13 120
2014 GR-08 35 35 14 12 5 0 0 70 16 43
2014 GR-09 50 31 8 9 2 0 0 81 11 64
2014 GR-10 50 42 4 4 0 0 0 92 4 24

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 39 42 9 7 3 0 0 82 10 500
2019 GR-04 43 47 5 3 3 0 0 90 5 77
2019 GR-05 42 36 11 6 4 0 0 79 11 47
2019 GR-06 36 45 8 9 2 0 0 81 11 53
2019 GR-07 40 37 12 7 3 1 0 78 10 149
2019 GR-08 40 45 7 5 3 0 0 85 8 60
2019 GR-09 31 48 3 12 5 0 0 79 17 58
2019 GR-10 38 44 13 5 0 0 0 82 5 39
2018 GR 41 38 11 7 2 0 0 79 9 439
2018 GR-04 39 44 12 2 3 0 0 83 5 64
2018 GR-05 61 18 11 7 2 0 0 79 10 44
2018 GR-06 41 40 9 6 4 0 0 81 11 47
2018 GR-07 43 37 11 6 3 0 0 80 9 126
2018 GR-08 41 38 15 6 0 0 0 79 6 47
2018 GR-09 40 36 8 14 0 2 0 77 14 57
2018 GR-10 34 46 14 7 0 0 0 79 7 29
2017 GR 39 39 13 6 3 0 0 78 9 472
2017 GR-03 46 40 13 0 0 0 0 87 0 15
2017 GR-04 39 38 13 5 4 0 0 77 9 74
2017 GR-05 55 27 10 8 0 0 0 81 8 49
2017 GR-06 40 31 15 4 9 0 0 71 13 43
2017 GR-07 41 40 12 4 1 0 1 82 6 140
2017 GR-08 32 43 12 11 2 0 0 75 13 47
2017 GR-09 30 45 12 6 5 2 0 77 11 66
2017 GR-10 30 47 20 3 0 0 0 77 3 29
2014 GR 34 41 13 7 4 0 0 75 12 432
2014 GR-03 29 54 10 0 7 0 0 82 7 28
2014 GR-04 35 44 11 5 5 0 0 79 10 61
2014 GR-05 37 40 9 7 2 0 5 81 10 43
2014 GR-06 35 32 15 15 2 0 0 67 17 46
2014 GR-07 30 42 13 8 7 0 0 72 14 120
2014 GR-08 28 51 7 12 2 0 0 79 14 43
2014 GR-09 35 35 19 8 3 0 0 70 11 63
2014 GR-10 50 29 17 0 4 0 0 79 4 24

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 51 34 9 4 2 0 0 85 6 509
2019 GR-04 50 36 12 1 1 0 0 86 3 76
2019 GR-05 55 29 10 4 2 0 0 84 6 49
2019 GR-06 47 42 9 0 2 0 0 89 2 53
2019 GR-07 50 31 12 5 2 0 0 81 7 153
2019 GR-08 58 37 0 0 5 0 0 95 5 62
2019 GR-09 44 39 8 8 0 0 0 83 8 59
2019 GR-10 50 28 12 10 0 0 0 78 10 40
2018 GR 50 34 9 6 1 0 0 84 7 441
2018 GR-04 53 31 5 8 2 2 0 86 10 64
2018 GR-05 57 25 14 2 2 0 0 82 4 44
2018 GR-06 47 34 11 8 0 0 0 81 8 47
2018 GR-07 51 31 11 5 2 0 0 83 6 127
2018 GR-08 37 53 4 6 0 0 0 90 6 47
2018 GR-09 55 33 5 7 0 0 0 88 7 58
2018 GR-10 62 31 7 0 0 0 0 93 0 29
2017 GR 48 39 8 3 2 0 0 88 5 472
2017 GR-03 53 47 0 0 0 0 0 100 0 15
2017 GR-04 36 47 7 4 5 0 0 84 9 74
2017 GR-05 43 37 19 0 2 0 0 79 2 49
2017 GR-06 47 38 9 5 2 0 0 84 7 43
2017 GR-07 57 32 7 2 1 0 0 89 4 140
2017 GR-08 45 47 4 0 4 0 0 92 4 47
2017 GR-09 51 38 8 3 0 0 0 89 3 66
2017 GR-10 50 43 7 0 0 0 0 93 0 29
2014 GR 42 39 12 4 3 0 0 81 7 433
2014 GR-03 32 53 14 0 0 0 0 86 0 28
2014 GR-04 30 46 15 3 5 2 0 77 8 61
2014 GR-05 42 42 11 2 0 0 2 86 2 43
2014 GR-06 50 26 13 9 2 0 0 76 11 46
2014 GR-07 36 38 15 8 4 0 0 73 12 120
2014 GR-08 42 42 9 5 2 0 0 84 7 43
2014 GR-09 55 36 6 2 2 0 0 91 3 64
2014 GR-10 58 33 4 0 4 0 0 92 4 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 42 32 17 5 4 0 0 74 9 506
2019 GR-04 59 29 7 4 1 0 0 88 5 75
2019 GR-05 49 35 8 2 4 0 2 85 6 49
2019 GR-06 36 32 23 6 4 0 0 68 9 53
2019 GR-07 42 32 22 3 1 1 0 74 4 152
2019 GR-08 35 40 14 5 5 0 0 76 10 62
2019 GR-09 33 31 21 12 3 0 0 64 16 58
2019 GR-10 22 30 25 7 15 0 0 53 22 40
2018 GR 44 33 15 7 2 0 0 77 9 442
2018 GR-04 59 26 11 3 0 0 0 86 3 64
2018 GR-05 43 41 12 2 2 0 0 84 5 44
2018 GR-06 44 34 17 0 4 0 0 79 4 47
2018 GR-07 53 31 11 4 1 0 0 84 5 127
2018 GR-08 38 35 14 12 0 0 0 73 12 48
2018 GR-09 31 35 14 16 5 0 0 65 21 58
2018 GR-10 21 27 32 17 4 0 0 48 21 29
2017 GR 44 34 15 6 1 0 0 77 7 473
2017 GR-03 67 20 13 0 0 0 0 87 0 15
2017 GR-04 53 34 9 3 1 0 0 87 4 74
2017 GR-05 55 35 10 0 0 0 0 90 0 49
2017 GR-06 51 31 7 11 0 0 0 82 11 43
2017 GR-07 46 36 13 5 1 0 0 82 6 141
2017 GR-08 51 28 16 4 2 0 0 78 6 47
2017 GR-09 23 35 27 14 2 0 0 57 15 66
2017 GR-10 10 43 27 10 10 0 0 53 20 29
2014 GR 34 41 17 7 2 0 0 75 8 433
2014 GR-03 50 39 7 4 0 0 0 89 4 28
2014 GR-04 49 30 15 3 3 0 0 79 6 61
2014 GR-05 35 49 12 4 0 0 0 84 4 43
2014 GR-06 30 44 22 4 0 0 0 74 4 46
2014 GR-07 32 42 16 8 3 0 0 74 10 120
2014 GR-08 33 44 16 5 2 0 0 77 7 43
2014 GR-09 24 37 23 14 1 0 0 61 16 64
2014 GR-10 12 54 25 8 0 0 0 67 8 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 7 22 40 22 7 1 0 30 30 509
2019 GR-04 6 16 40 27 10 0 0 38 22 77
2019 GR-05 6 25 37 22 8 2 0 31 31 49
2019 GR-06 15 21 41 19 4 0 0 23 36 53
2019 GR-07 8 20 39 20 9 3 0 30 29 153
2019 GR-08 5 23 42 24 3 0 3 28 28 62
2019 GR-09 7 25 39 24 5 0 0 29 32 59
2019 GR-10 5 33 40 17 5 0 0 22 38 40
2018 GR 7 20 38 22 12 1 0 34 27 438
2018 GR-04 5 10 30 36 16 2 2 54 15 63
2018 GR-05 12 19 36 24 9 0 0 33 31 42
2018 GR-06 11 23 44 13 9 0 0 22 34 47
2018 GR-07 7 19 34 23 15 2 1 39 26 127
2018 GR-08 2 21 48 17 13 0 0 29 23 48
2018 GR-09 11 18 51 16 5 0 0 21 28 57
2018 GR-10 0 24 45 24 7 0 0 31 24 29
2017 GR 4 18 43 23 11 0 2 35 22 472
2017 GR-03 0 33 34 6 20 0 7 28 35 15
2017 GR-04 1 26 40 20 8 1 3 29 28 74
2017 GR-05 6 21 46 12 14 0 0 27 27 48
2017 GR-06 5 22 24 34 11 0 4 47 28 43
2017 GR-07 3 14 48 23 12 0 1 35 17 141
2017 GR-08 4 13 36 29 15 0 2 45 18 47
2017 GR-09 3 15 50 26 5 0 2 31 19 66
2017 GR-10 13 10 46 24 7 0 0 31 23 29
2014 GR 6 23 39 21 8 0 2 30 30 431
2014 GR-03 11 32 32 15 3 3 3 19 46 28
2014 GR-04 3 34 31 21 10 0 0 31 37 61
2014 GR-05 2 25 44 19 2 0 7 23 30 43
2014 GR-06 11 29 38 13 7 0 2 20 41 45
2014 GR-07 5 20 37 28 8 0 2 37 26 119
2014 GR-08 7 12 37 23 17 2 2 42 20 43
2014 GR-09 5 23 41 17 11 0 3 29 29 64
2014 GR-10 4 13 58 25 0 0 0 25 17 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 7 17 31 28 14 2 1 43 25 506
2019 GR-04 6 14 27 30 22 0 0 52 21 77
2019 GR-05 10 16 31 24 14 4 0 40 28 49
2019 GR-06 10 27 33 19 12 0 0 31 36 52
2019 GR-07 8 11 29 33 15 2 1 50 20 151
2019 GR-08 2 18 39 27 6 5 3 37 21 62
2019 GR-09 5 22 32 27 12 0 2 40 28 59
2019 GR-10 12 25 35 22 5 0 0 28 38 40
2018 GR 7 15 32 27 16 2 0 44 23 438
2018 GR-04 3 11 35 28 19 3 0 49 15 63
2018 GR-05 7 19 17 32 21 4 0 55 27 43
2018 GR-06 8 14 30 27 22 0 0 49 22 47
2018 GR-07 11 12 30 28 16 2 1 45 24 127
2018 GR-08 6 13 45 23 13 0 0 36 19 48
2018 GR-09 7 19 39 21 14 0 0 35 26 57
2018 GR-10 0 25 32 36 7 0 0 43 25 28
2017 GR 6 16 24 27 20 4 2 50 24 471
2017 GR-03 0 7 33 27 20 7 7 54 8 15
2017 GR-04 5 16 22 30 16 7 4 52 24 74
2017 GR-05 6 21 11 21 31 6 4 58 30 48
2017 GR-06 9 17 29 18 23 2 2 42 28 43
2017 GR-07 8 11 26 25 24 6 1 52 20 140
2017 GR-08 2 23 30 24 17 0 4 42 26 47
2017 GR-09 6 15 26 42 9 0 2 52 22 66
2017 GR-10 0 26 20 31 24 0 0 54 26 29
2014 GR 7 16 26 28 18 2 3 49 24 431
2014 GR-03 4 28 32 7 14 11 3 25 37 28
2014 GR-04 11 16 25 28 15 5 0 45 29 61
2014 GR-05 5 23 16 30 16 2 7 51 31 43
2014 GR-06 18 20 31 16 7 2 7 24 41 45
2014 GR-07 4 11 26 30 26 1 2 58 16 119
2014 GR-08 9 12 30 30 16 0 2 48 21 43
2014 GR-09 3 17 26 33 17 1 2 52 21 64
2014 GR-10 0 8 33 38 21 0 0 58 8 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 10 23 37 20 9 1 1 29 33 510
2019 GR-04 8 22 38 21 10 1 0 32 30 77
2019 GR-05 10 16 47 12 12 2 0 25 27 49
2019 GR-06 9 28 32 21 9 0 0 30 38 53
2019 GR-07 10 22 37 19 10 2 1 30 33 153
2019 GR-08 10 27 37 18 5 2 2 23 38 62
2019 GR-09 12 20 42 19 7 0 0 25 32 59
2019 GR-10 12 15 37 33 3 0 0 35 27 40
2018 GR 8 25 33 24 7 1 1 32 34 437
2018 GR-04 5 21 37 26 8 3 0 35 27 62
2018 GR-05 7 30 36 21 4 2 0 26 38 43
2018 GR-06 10 22 33 19 9 2 5 30 35 47
2018 GR-07 9 20 34 27 8 1 2 36 30 127
2018 GR-08 2 36 27 25 10 0 0 35 38 48
2018 GR-09 12 25 33 28 2 0 0 30 37 57
2018 GR-10 3 22 46 25 3 0 0 29 26 28
2017 GR 10 23 35 19 9 2 1 29 34 473
2017 GR-03 7 60 7 7 7 0 14 16 76 15
2017 GR-04 11 27 31 19 9 3 0 29 39 74
2017 GR-05 12 33 34 12 4 4 0 17 47 49
2017 GR-06 13 29 26 11 16 0 4 28 44 43
2017 GR-07 11 15 40 22 9 3 1 32 27 141
2017 GR-08 4 21 37 23 10 0 4 35 27 47
2017 GR-09 12 14 46 23 6 0 0 29 26 66
2017 GR-10 3 33 33 20 10 0 0 30 37 29
2014 GR 10 25 32 21 9 1 2 31 36 431
2014 GR-03 7 29 28 18 4 11 3 25 42 28
2014 GR-04 11 29 26 18 10 2 3 30 43 61
2014 GR-05 9 42 35 12 0 2 0 12 52 43
2014 GR-06 29 24 20 13 7 0 7 22 57 45
2014 GR-07 8 25 30 24 11 0 1 36 34 119
2014 GR-08 7 14 37 23 16 0 2 41 21 43
2014 GR-09 9 9 34 31 13 1 2 45 19 64
2014 GR-10 0 33 54 8 4 0 0 13 33 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 6 11 37 28 16 1 0 45 18 507
2019 GR-04 1 6 22 35 35 0 0 70 8 77
2019 GR-05 6 6 29 31 25 2 2 57 13 49
2019 GR-06 9 13 36 28 13 0 0 41 23 53
2019 GR-07 7 12 39 28 13 1 0 41 19 152
2019 GR-08 2 15 45 24 10 3 2 36 17 62
2019 GR-09 10 7 47 27 9 0 0 36 17 59
2019 GR-10 10 25 35 25 5 0 0 30 35 40
2018 GR 4 13 36 31 14 2 0 46 18 435
2018 GR-04 2 5 29 40 21 3 0 63 7 62
2018 GR-05 2 10 33 41 9 4 0 53 12 43
2018 GR-06 9 11 37 26 17 0 0 43 19 47
2018 GR-07 4 12 36 28 19 1 0 48 16 125
2018 GR-08 4 19 27 38 13 0 0 50 23 48
2018 GR-09 3 18 45 30 4 0 0 34 22 56
2018 GR-10 3 24 42 24 7 0 0 31 28 29
2017 GR 3 12 34 33 15 1 1 49 16 471
2017 GR-03 0 0 40 34 20 0 7 58 0 15
2017 GR-04 0 13 34 31 18 1 3 51 14 74
2017 GR-05 2 17 38 29 14 0 0 44 19 48
2017 GR-06 7 11 24 38 18 0 2 57 18 43
2017 GR-07 4 9 37 32 16 1 1 50 13 140
2017 GR-08 9 21 22 34 13 0 2 47 30 47
2017 GR-09 2 11 41 38 9 0 0 47 12 66
2017 GR-10 0 23 37 27 14 0 0 41 23 29
2014 GR 5 16 37 29 12 0 1 41 21 431
2014 GR-03 3 14 43 25 7 4 3 35 19 28
2014 GR-04 3 8 36 31 21 0 0 53 11 61
2014 GR-05 0 14 44 35 5 0 2 41 14 43
2014 GR-06 7 18 38 29 9 0 0 38 25 45
2014 GR-07 7 20 33 26 13 0 2 40 27 119
2014 GR-08 7 21 35 19 19 0 0 37 28 43
2014 GR-09 5 17 34 39 5 0 0 44 22 64
2014 GR-10 0 13 54 29 4 0 0 33 13 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 9 19 33 23 13 2 1 37 29 506
2019 GR-04 4 17 21 35 22 1 0 58 21 77
2019 GR-05 10 15 37 17 19 2 0 36 26 48
2019 GR-06 15 23 27 17 17 0 0 35 38 52
2019 GR-07 9 20 32 24 11 5 0 36 30 153
2019 GR-08 8 13 41 25 7 3 3 33 23 61
2019 GR-09 9 19 41 14 12 2 5 27 29 59
2019 GR-10 10 33 30 28 0 0 0 28 42 40
2018 GR 10 22 32 21 13 2 0 35 32 441
2018 GR-04 6 16 28 28 19 3 0 49 23 64
2018 GR-05 14 11 40 25 7 2 0 32 26 43
2018 GR-06 17 12 41 17 13 0 0 30 29 47
2018 GR-07 10 21 30 21 15 3 1 37 32 127
2018 GR-08 8 29 27 19 15 2 0 34 38 48
2018 GR-09 8 21 36 27 7 0 0 34 29 58
2018 GR-10 3 31 38 10 10 3 3 22 37 29
2017 GR 10 21 33 18 14 1 2 34 32 472
2017 GR-03 0 7 47 13 33 0 0 46 7 15
2017 GR-04 8 18 31 26 11 1 5 39 28 74
2017 GR-05 4 15 48 14 17 0 2 32 19 48
2017 GR-06 11 26 16 25 20 0 2 46 38 43
2017 GR-07 13 18 35 13 14 4 3 29 33 141
2017 GR-08 11 26 32 19 12 0 0 32 37 47
2017 GR-09 6 29 38 20 6 2 0 26 35 66
2017 GR-10 19 30 17 20 11 0 3 32 51 29
2014 GR 18 28 30 14 6 1 2 21 47 431
2014 GR-03 18 35 18 15 7 4 3 23 57 28
2014 GR-04 16 26 30 20 8 0 0 28 42 61
2014 GR-05 7 30 44 14 0 0 5 15 39 43
2014 GR-06 33 29 25 6 2 2 2 9 65 45
2014 GR-07 19 27 24 16 8 2 3 25 49 119
2014 GR-08 23 21 28 16 9 0 2 26 45 43
2014 GR-09 9 30 39 14 5 1 1 19 40 64
2014 GR-10 21 33 38 4 4 0 0 8 54 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 11 20 35 23 8 2 1 32 32 508
2019 GR-04 9 27 30 21 12 1 0 33 37 77
2019 GR-05 16 18 29 22 10 4 0 34 36 49
2019 GR-06 15 21 38 17 8 2 0 25 37 53
2019 GR-07 11 17 33 29 7 2 1 36 29 153
2019 GR-08 8 13 40 27 5 2 5 34 22 62
2019 GR-09 12 17 40 19 10 0 2 30 30 58
2019 GR-10 10 30 42 17 0 0 0 17 40 40
2018 GR 9 23 30 24 11 2 1 36 33 436
2018 GR-04 6 32 27 16 13 3 3 30 40 63
2018 GR-05 14 14 28 23 9 9 3 36 32 43
2018 GR-06 9 25 27 20 16 2 0 37 35 44
2018 GR-07 9 22 28 28 12 1 0 40 32 127
2018 GR-08 4 25 35 27 8 0 0 36 29 48
2018 GR-09 14 14 40 25 7 0 0 32 28 57
2018 GR-10 7 21 21 38 7 3 3 48 30 29
2017 GR 9 23 27 24 13 3 2 39 33 471
2017 GR-03 0 34 14 19 33 0 0 53 34 15
2017 GR-04 7 30 26 23 7 3 5 32 40 74
2017 GR-05 12 19 40 8 16 2 2 26 33 48
2017 GR-06 9 18 20 31 15 2 4 50 29 43
2017 GR-07 12 16 28 21 16 7 1 40 30 140
2017 GR-08 4 28 28 28 12 0 0 40 32 47
2017 GR-09 11 32 23 30 5 0 0 35 42 66
2017 GR-10 0 20 26 44 10 0 0 54 20 29
2014 GR 9 18 33 24 12 2 1 38 28 430
2014 GR-03 14 22 35 7 11 7 3 20 40 28
2014 GR-04 8 18 30 31 11 2 0 44 26 61
2014 GR-05 14 14 40 19 7 2 5 28 30 43
2014 GR-06 11 24 20 25 13 4 2 41 38 45
2014 GR-07 7 19 36 21 14 1 2 36 26 118
2014 GR-08 5 18 42 23 12 0 0 35 23 43
2014 GR-09 14 14 32 30 11 0 0 40 28 64
2014 GR-10 4 21 29 42 4 0 0 46 25 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 7 20 34 25 10 2 1 36 28 509
2019 GR-04 3 14 32 32 14 4 0 49 18 77
2019 GR-05 4 16 41 25 12 2 0 38 21 49
2019 GR-06 11 21 30 26 9 2 0 37 33 53
2019 GR-07 10 22 30 27 10 1 0 37 32 153
2019 GR-08 6 18 37 27 6 3 2 36 25 62
2019 GR-09 10 30 37 15 5 0 2 21 41 59
2019 GR-10 7 25 45 20 3 0 0 22 33 40
2018 GR 8 18 40 22 10 2 0 32 27 439
2018 GR-04 6 19 38 24 11 2 0 35 26 63
2018 GR-05 4 21 42 16 14 2 0 31 26 43
2018 GR-06 12 15 35 24 11 2 0 36 28 47
2018 GR-07 9 17 42 21 11 1 0 32 26 127
2018 GR-08 6 28 38 21 6 0 0 28 35 48
2018 GR-09 12 10 48 21 7 2 0 29 23 57
2018 GR-10 0 24 38 34 4 0 0 37 24 29
2017 GR 7 18 43 19 10 2 1 30 26 471
2017 GR-03 0 0 46 27 20 0 7 50 0 15
2017 GR-04 11 20 28 18 16 1 5 36 34 74
2017 GR-05 10 23 48 10 8 0 0 19 33 48
2017 GR-06 7 16 46 23 9 0 0 32 22 43
2017 GR-07 6 19 41 17 12 4 0 31 26 140
2017 GR-08 5 12 56 23 2 0 2 26 17 47
2017 GR-09 6 20 44 25 5 0 0 30 26 66
2017 GR-10 3 24 59 10 3 0 0 14 27 29
2014 GR 9 23 36 21 8 2 1 30 32 431
2014 GR-03 7 14 36 18 7 14 3 31 26 28
2014 GR-04 10 21 36 15 17 2 0 32 32 61
2014 GR-05 12 23 37 24 2 2 0 26 35 43
2014 GR-06 16 29 29 11 9 4 2 21 48 45
2014 GR-07 9 24 39 18 7 1 2 25 34 119
2014 GR-08 5 21 33 28 14 0 0 42 25 43
2014 GR-09 6 20 28 36 6 1 2 43 27 64
2014 GR-10 0 29 54 17 0 0 0 17 29 24

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 8 22 33 26 10 0 1 36 30 509
2019 GR-04 8 22 30 31 9 0 0 40 30 77
2019 GR-05 6 22 33 22 16 0 0 39 29 49
2019 GR-06 9 19 28 34 8 0 2 42 29 53
2019 GR-07 10 22 31 24 12 1 0 36 33 153
2019 GR-08 10 23 32 26 8 0 2 34 33 62
2019 GR-09 8 25 39 19 8 0 0 27 34 59
2019 GR-10 5 25 40 27 2 0 0 30 30 40
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 78 16 3 3 0 0 0 94 3 510
2019 GR-04 80 17 1 1 0 0 0 97 1 77
2019 GR-05 84 14 2 0 0 0 0 98 0 49
2019 GR-06 79 19 2 0 0 0 0 98 0 53
2019 GR-07 76 14 6 3 0 0 0 91 3 153
2019 GR-08 81 15 3 2 0 0 0 95 2 62
2019 GR-09 71 20 3 5 0 0 0 92 5 59
2019 GR-10 80 10 0 2 5 0 3 92 8 40
2017 GR 75 19 3 2 0 0 0 94 3 472
2017 GR-03 67 27 7 0 0 0 0 93 0 15
2017 GR-04 68 28 3 1 0 0 0 96 1 74
2017 GR-05 69 25 4 2 0 0 0 94 2 49
2017 GR-06 69 22 2 7 0 0 0 91 7 43
2017 GR-07 77 17 3 3 0 0 0 94 3 141
2017 GR-08 74 17 2 4 2 0 0 92 6 47
2017 GR-09 88 12 0 0 0 0 0 100 0 65
2017 GR-10 77 10 13 0 0 0 0 87 0 29
2014 GR 73 20 1 4 1 0 0 93 5 433
2014 GR-03 82 7 4 4 4 0 0 89 7 28
2014 GR-04 76 21 0 3 0 0 0 97 3 61
2014 GR-05 81 16 0 0 0 0 2 100 0 43
2014 GR-06 78 15 2 4 0 0 0 93 4 46
2014 GR-07 71 24 2 1 2 0 1 96 2 120
2014 GR-08 65 23 5 5 2 0 0 88 7 43
2014 GR-09 69 20 0 9 2 0 0 89 11 64
2014 GR-10 71 12 0 17 0 0 0 83 17 24

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 32 30 15 7 5 6 5 69 13 509
2019 GR-04 43 22 17 6 3 7 3 71 10 77
2019 GR-05 35 27 16 8 4 8 2 68 14 49
2019 GR-06 28 26 13 11 9 6 6 62 23 53
2019 GR-07 27 33 14 7 5 7 7 69 14 152
2019 GR-08 31 27 16 3 8 8 6 68 13 62
2019 GR-09 31 22 22 12 3 7 3 59 17 59
2019 GR-10 37 52 8 3 0 0 0 90 3 40
2018 GR 25 39 15 9 5 5 3 69 15 441
2018 GR-04 25 38 14 9 5 7 3 69 16 64
2018 GR-05 22 41 19 9 0 7 2 69 10 44
2018 GR-06 36 32 11 6 8 5 2 72 16 47
2018 GR-07 19 44 16 6 6 6 3 69 13 126
2018 GR-08 36 31 12 6 6 4 4 73 13 48
2018 GR-09 24 35 20 12 4 2 3 62 16 58
2018 GR-10 34 49 3 14 0 0 0 82 14 29
2017 GR 31 32 13 10 6 4 5 68 17 473
2017 GR-03 47 40 13 0 0 0 0 87 0 15
2017 GR-04 26 30 19 11 8 0 7 60 20 74
2017 GR-05 26 33 10 12 10 6 2 64 24 49
2017 GR-06 29 31 14 9 7 5 6 67 17 43
2017 GR-07 32 33 11 6 5 8 6 75 12 141
2017 GR-08 32 36 9 15 2 4 2 73 18 47
2017 GR-09 33 29 18 12 3 2 3 65 16 66
2017 GR-10 27 33 10 17 10 0 3 62 28 29
2014 GR 30 32 15 9 5 4 5 68 16 433
2014 GR-03 36 39 18 0 0 0 7 81 0 28
2014 GR-04 31 21 18 7 16 0 7 56 24 61
2014 GR-05 19 42 11 14 7 7 0 65 22 43
2014 GR-06 28 28 20 13 0 6 4 63 15 46
2014 GR-07 25 29 18 10 5 5 8 62 17 120
2014 GR-08 44 28 9 7 5 5 2 77 13 43
2014 GR-09 26 42 9 13 3 5 2 73 17 64
2014 GR-10 46 38 17 0 0 0 0 83 0 24

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 51 29 9 6 5 1 0 80 11 509
2019 GR-04 53 22 12 9 4 0 0 75 13 77
2019 GR-05 55 25 6 10 4 0 0 80 14 49
2019 GR-06 49 19 13 11 8 0 0 68 19 53
2019 GR-07 43 39 9 3 6 1 0 82 9 153
2019 GR-08 55 27 8 3 5 2 0 84 8 62
2019 GR-09 47 31 10 5 5 2 0 79 10 59
2019 GR-10 74 21 3 0 3 0 0 95 3 39
2018 GR 48 34 7 7 4 1 0 82 11 440
2018 GR-04 46 35 11 8 0 0 0 81 8 63
2018 GR-05 54 30 7 9 0 0 0 84 9 44
2018 GR-06 51 26 4 4 13 2 0 78 17 47
2018 GR-07 46 36 6 5 5 2 0 83 10 127
2018 GR-08 44 42 6 6 2 0 0 85 8 48
2018 GR-09 55 30 4 9 2 0 0 86 11 58
2018 GR-10 53 36 7 3 0 0 0 90 3 28
2017 GR 48 33 8 7 4 1 0 81 11 472
2017 GR-03 40 47 7 7 0 0 0 87 7 15
2017 GR-04 45 34 12 4 4 0 0 79 8 73
2017 GR-05 41 35 6 17 2 0 0 75 19 49
2017 GR-06 40 27 16 7 11 0 0 67 18 43
2017 GR-07 50 33 6 4 5 1 0 84 9 141
2017 GR-08 46 39 2 9 2 2 0 87 11 47
2017 GR-09 51 38 6 3 2 0 0 89 5 66
2017 GR-10 64 20 7 7 3 0 0 84 10 29
2014 GR 44 34 8 8 5 0 0 79 13 433
2014 GR-03 61 18 18 3 0 0 0 79 3 28
2014 GR-04 34 36 8 16 5 0 0 70 21 61
2014 GR-05 35 37 9 9 9 0 0 73 18 43
2014 GR-06 39 35 13 6 7 0 0 74 13 46
2014 GR-07 39 37 8 9 6 0 0 77 15 120
2014 GR-08 65 23 5 5 2 0 0 88 7 43
2014 GR-09 50 38 3 6 3 0 0 88 9 64
2014 GR-10 50 42 8 0 0 0 0 92 0 24

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 58 31 5 4 2 0 0 88 7 509
2019 GR-04 65 22 8 3 3 0 0 87 5 77
2019 GR-05 61 20 10 4 4 0 0 82 8 49
2019 GR-06 55 38 0 4 4 0 0 92 8 53
2019 GR-07 52 35 7 5 2 0 0 87 7 153
2019 GR-08 56 32 3 5 3 0 0 89 8 62
2019 GR-09 60 31 2 5 2 0 0 91 7 58
2019 GR-10 60 35 3 3 0 0 0 95 3 40
2018 GR 55 33 6 3 2 0 0 88 5 440
2018 GR-04 62 32 3 3 0 0 0 94 3 63
2018 GR-05 61 21 7 11 0 0 0 82 11 44
2018 GR-06 49 36 6 2 6 0 0 85 9 47
2018 GR-07 50 39 6 0 3 1 0 90 3 127
2018 GR-08 58 32 6 2 2 0 0 90 4 47
2018 GR-09 64 29 5 2 0 0 0 93 2 58
2018 GR-10 75 22 0 4 0 0 0 96 4 29
2017 GR 56 31 5 5 3 0 0 87 7 473
2017 GR-03 67 27 7 0 0 0 0 93 0 15
2017 GR-04 54 34 5 4 3 0 0 88 7 74
2017 GR-05 47 39 4 8 2 0 0 86 10 49
2017 GR-06 49 33 4 4 9 0 0 82 13 43
2017 GR-07 64 26 5 2 3 0 0 90 5 141
2017 GR-08 55 30 9 6 0 0 0 85 6 47
2017 GR-09 62 29 3 5 2 0 0 91 6 66
2017 GR-10 46 38 10 6 0 0 0 84 6 29
2014 GR 53 37 5 3 2 0 0 90 6 432
2014 GR-03 65 24 11 0 0 0 0 89 0 28
2014 GR-04 43 41 7 3 6 0 0 84 10 61
2014 GR-05 44 44 0 5 7 0 0 88 12 43
2014 GR-06 54 37 4 2 2 0 0 91 4 46
2014 GR-07 50 41 7 3 0 0 0 91 3 120
2014 GR-08 65 30 2 0 2 0 0 95 2 43
2014 GR-09 52 35 3 9 0 0 0 87 9 63
2014 GR-10 71 25 4 0 0 0 0 96 0 24

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 52 32 8 4 2 1 0 85 6 510
2019 GR-04 49 32 16 1 0 1 0 83 1 77
2019 GR-05 57 23 6 8 4 2 0 81 12 49
2019 GR-06 53 25 8 11 2 2 0 79 13 53
2019 GR-07 48 38 5 3 4 2 0 87 7 153
2019 GR-08 52 35 8 3 0 2 0 88 3 62
2019 GR-09 54 29 14 2 2 0 0 83 3 59
2019 GR-10 67 28 3 0 3 0 0 95 3 40
2018 GR 47 39 8 4 2 0 0 86 6 441
2018 GR-04 48 31 16 3 2 0 0 79 5 63
2018 GR-05 54 25 16 5 0 0 0 79 5 44
2018 GR-06 42 32 13 7 6 0 0 74 13 47
2018 GR-07 46 44 4 3 2 2 0 91 5 127
2018 GR-08 42 50 4 4 0 0 0 92 4 48
2018 GR-09 48 45 4 2 2 0 0 93 4 58
2018 GR-10 69 28 0 3 0 0 0 97 3 29
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 58 25 8 3 2 0 4 87 5 509
2019 GR-04 49 26 10 5 1 3 5 82 7 77
2019 GR-05 65 15 8 2 4 0 6 84 7 48
2019 GR-06 62 26 6 4 0 0 2 90 4 53
2019 GR-07 54 29 8 2 3 0 4 86 5 153
2019 GR-08 56 24 8 5 2 0 5 85 7 62
2019 GR-09 59 27 7 3 3 0 0 86 7 59
2019 GR-10 82 18 0 0 0 0 0 100 0 40

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 53 29 7 7 3 0 0 83 10 509
2019 GR-04 62 26 4 1 4 3 0 91 5 77
2019 GR-05 57 20 8 8 6 0 0 78 14 49
2019 GR-06 51 34 4 9 2 0 0 85 11 53
2019 GR-07 53 30 7 9 3 0 0 82 11 152
2019 GR-08 53 31 6 5 5 0 0 84 10 62
2019 GR-09 46 29 12 8 5 0 0 75 14 59
2019 GR-10 47 38 10 5 0 0 0 85 5 40
2018 GR 48 36 7 5 4 0 0 85 8 439
2018 GR-04 53 33 3 3 5 2 2 88 8 63
2018 GR-05 61 32 5 2 0 0 0 93 2 44
2018 GR-06 55 32 0 8 4 0 0 87 13 46
2018 GR-07 45 35 10 6 3 0 1 81 10 127
2018 GR-08 41 44 8 4 2 0 0 85 6 47
2018 GR-09 48 38 9 2 4 0 0 86 5 58
2018 GR-10 52 38 3 3 3 0 0 90 7 29
2017 GR 49 34 7 7 3 0 0 83 10 473
2017 GR-03 60 27 7 7 0 0 0 87 7 15
2017 GR-04 54 23 13 5 3 0 1 78 8 74
2017 GR-05 36 47 8 8 0 0 0 84 8 49
2017 GR-06 47 27 7 15 4 0 0 74 20 43
2017 GR-07 50 34 6 6 4 1 1 85 9 141
2017 GR-08 51 38 4 4 2 0 0 89 6 47
2017 GR-09 50 40 3 3 5 0 0 89 8 66
2017 GR-10 43 27 17 13 0 0 0 70 13 29
2014 GR 43 34 10 8 4 1 0 78 12 432
2014 GR-03 46 50 4 0 0 0 0 96 0 28
2014 GR-04 50 30 8 8 3 0 0 80 12 60
2014 GR-05 47 35 7 0 9 2 0 83 9 43
2014 GR-06 39 32 13 9 6 0 0 72 15 46
2014 GR-07 35 38 10 10 5 2 0 75 15 120
2014 GR-08 32 28 19 16 2 2 0 62 19 43
2014 GR-09 50 28 9 8 3 1 0 79 11 64
2014 GR-10 59 33 4 4 0 0 0 92 4 24

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 61 22 7 4 4 2 0 85 8 509
2019 GR-04 64 22 7 0 1 4 1 92 1 76
2019 GR-05 65 10 10 4 8 2 0 77 13 49
2019 GR-06 47 34 6 6 6 2 0 83 12 53
2019 GR-07 59 22 7 6 4 1 1 83 10 153
2019 GR-08 66 18 10 2 3 2 0 85 5 62
2019 GR-09 61 22 7 5 5 0 0 83 10 59
2019 GR-10 65 25 5 5 0 0 0 90 5 40
2018 GR 54 32 6 5 2 1 0 87 6 438
2018 GR-04 54 32 5 2 3 5 0 90 5 63
2018 GR-05 56 35 5 2 0 2 0 93 2 44
2018 GR-06 57 28 6 4 4 0 0 85 9 46
2018 GR-07 56 30 7 5 2 1 0 86 6 126
2018 GR-08 43 42 8 4 0 2 0 87 4 47
2018 GR-09 60 28 3 9 0 0 0 88 9 58
2018 GR-10 65 24 7 3 0 0 0 90 3 29
2017 GR 56 26 9 5 3 1 1 83 8 473
2017 GR-03 60 27 13 0 0 0 0 87 0 15
2017 GR-04 54 31 11 0 1 1 1 88 1 74
2017 GR-05 45 29 12 14 0 0 0 73 14 49
2017 GR-06 49 22 15 11 2 0 0 72 13 43
2017 GR-07 61 23 6 3 5 2 0 85 8 141
2017 GR-08 55 28 11 2 0 2 2 87 2 47
2017 GR-09 65 20 3 5 5 2 2 88 9 66
2017 GR-10 47 36 10 6 0 0 0 84 6 29
2014 GR 46 32 12 5 4 1 1 79 9 433
2014 GR-03 50 39 7 0 0 0 3 93 0 28
2014 GR-04 41 33 15 5 5 0 2 75 10 61
2014 GR-05 42 32 12 7 7 0 0 75 14 43
2014 GR-06 43 29 17 2 6 2 0 74 9 46
2014 GR-07 39 34 12 8 3 2 1 76 11 120
2014 GR-08 39 30 19 5 5 2 0 71 10 43
2014 GR-09 58 28 6 3 5 0 0 86 8 64
2014 GR-10 67 29 0 4 0 0 0 96 4 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 57 27 7 5 3 1 1 84 8 508
2019 GR-04 61 25 7 5 0 3 0 88 5 77
2019 GR-05 61 18 8 6 4 0 2 81 10 49
2019 GR-06 55 28 2 8 4 2 2 86 12 53
2019 GR-07 54 29 8 5 3 0 1 84 9 153
2019 GR-08 58 26 10 3 2 2 0 85 5 62
2019 GR-09 52 31 7 3 7 0 0 83 10 58
2019 GR-10 62 23 10 3 3 0 0 85 5 39
2018 GR 50 34 8 4 3 0 0 85 7 439
2018 GR-04 44 39 7 5 5 0 0 84 10 63
2018 GR-05 54 30 9 7 0 0 0 84 7 44
2018 GR-06 50 35 6 2 4 2 0 87 6 46
2018 GR-07 49 33 9 5 3 0 0 82 8 127
2018 GR-08 52 29 12 2 2 2 0 83 5 47
2018 GR-09 52 41 3 4 0 0 0 93 4 58
2018 GR-10 65 25 7 3 0 0 0 90 3 29
2017 GR 51 31 8 6 3 1 0 83 10 472
2017 GR-03 60 20 20 0 0 0 0 80 0 15
2017 GR-04 48 31 14 4 3 0 0 79 7 73
2017 GR-05 45 39 4 10 2 0 0 84 12 49
2017 GR-06 49 22 13 13 2 0 0 72 15 43
2017 GR-07 57 26 5 6 4 2 1 85 10 141
2017 GR-08 56 32 6 4 2 0 0 87 6 47
2017 GR-09 50 38 2 5 6 0 0 88 11 66
2017 GR-10 46 37 10 6 0 0 0 84 6 29
2014 GR 42 36 8 9 4 1 0 79 13 433
2014 GR-03 47 43 11 0 0 0 0 89 0 28
2014 GR-04 40 39 5 13 2 2 0 80 15 61
2014 GR-05 40 39 9 5 7 0 0 79 12 43
2014 GR-06 37 39 4 15 2 2 0 78 17 46
2014 GR-07 36 36 12 8 6 2 0 73 15 120
2014 GR-08 42 28 14 9 5 2 0 71 14 43
2014 GR-09 48 38 3 8 3 0 0 86 11 64
2014 GR-10 63 25 8 4 0 0 0 88 4 24

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 87 9 2 1 0 0 0 97 1 508
2019 GR-04 91 7 0 3 0 0 0 97 3 77
2019 GR-05 90 6 4 0 0 0 0 96 0 49
2019 GR-06 85 9 6 0 0 0 0 94 0 53
2019 GR-07 89 8 2 1 0 0 0 97 1 153
2019 GR-08 87 10 2 0 0 0 2 98 0 62
2019 GR-09 85 15 0 0 0 0 0 100 0 58
2019 GR-10 85 8 0 3 3 0 3 95 5 39
2017 GR 83 14 2 1 1 0 0 97 1 473
2017 GR-03 100 0 0 0 0 0 0 100 0 15
2017 GR-04 82 15 0 0 3 0 0 97 3 74
2017 GR-05 77 19 4 0 0 0 0 96 0 49
2017 GR-06 78 20 2 0 0 0 0 98 0 43
2017 GR-07 85 11 2 1 0 0 1 97 1 141
2017 GR-08 81 13 4 0 2 0 0 94 2 47
2017 GR-09 89 11 0 0 0 0 0 100 0 66
2017 GR-10 74 17 0 6 0 0 3 93 7 29
2014 GR 81 13 2 2 2 0 0 94 4 432
2014 GR-03 89 11 0 0 0 0 0 100 0 28
2014 GR-04 82 13 2 2 2 0 0 95 3 61
2014 GR-05 79 17 2 0 0 0 2 98 0 42
2014 GR-06 85 15 0 0 0 0 0 100 0 46
2014 GR-07 77 18 2 1 2 0 0 96 3 120
2014 GR-08 74 7 2 9 7 0 0 81 16 43
2014 GR-09 87 3 3 2 5 0 0 91 6 64
2014 GR-10 75 8 8 8 0 0 0 83 8 24

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 66 19 6 3 2 2 2 88 6 507
2019 GR-04 55 28 7 4 3 3 1 86 7 75
2019 GR-05 71 8 6 4 8 2 0 81 12 49
2019 GR-06 70 19 6 4 2 0 0 89 6 53
2019 GR-07 71 15 5 3 2 2 1 89 5 152
2019 GR-08 64 16 8 3 2 3 3 86 5 62
2019 GR-09 68 20 7 2 2 0 2 90 3 59
2019 GR-10 65 25 5 3 0 3 0 92 3 40
2017 GR 64 20 3 3 5 3 3 88 9 473
2017 GR-03 73 14 0 0 0 7 7 100 0 15
2017 GR-04 59 22 4 1 8 0 5 86 10 74
2017 GR-05 67 20 4 2 6 0 0 88 8 49
2017 GR-06 60 20 0 6 7 5 2 86 14 43
2017 GR-07 67 15 1 4 6 5 2 88 10 141
2017 GR-08 55 23 7 6 4 2 2 82 11 47
2017 GR-09 76 15 0 5 3 2 0 92 8 66
2017 GR-10 53 43 3 0 0 0 0 97 0 29
2014 GR 55 21 7 5 5 3 3 82 11 433
2014 GR-03 64 18 11 0 4 3 0 85 4 28
2014 GR-04 51 16 5 7 14 3 3 72 23 61
2014 GR-05 56 18 14 9 2 0 0 75 11 43
2014 GR-06 48 20 9 7 7 4 6 76 15 46
2014 GR-07 50 24 9 7 2 4 3 80 10 120
2014 GR-08 54 23 2 0 12 5 4 85 13 43
2014 GR-09 65 24 3 3 0 3 2 93 3 64
2014 GR-10 67 21 4 0 4 4 0 91 4 24

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 68 20 7 2 3 1 0 89 5 508
2019 GR-04 68 18 9 3 1 0 0 87 4 76
2019 GR-05 71 8 12 0 6 2 0 81 6 49
2019 GR-06 66 25 8 0 2 0 0 91 2 53
2019 GR-07 67 22 4 3 3 1 0 90 6 153
2019 GR-08 63 24 8 3 2 0 0 87 5 62
2019 GR-09 66 22 3 5 3 0 0 88 9 58
2019 GR-10 75 15 10 0 0 0 0 90 0 40
2018 GR 62 26 6 3 2 1 0 89 5 439
2018 GR-04 57 35 5 2 0 2 0 93 2 63
2018 GR-05 65 25 7 2 0 0 0 90 2 44
2018 GR-06 67 22 4 0 4 2 0 91 4 46
2018 GR-07 58 29 8 2 2 1 0 87 5 127
2018 GR-08 67 23 6 2 0 2 0 92 2 47
2018 GR-09 71 19 2 9 0 0 0 90 9 58
2018 GR-10 72 21 3 3 0 0 0 93 3 29
2017 GR 63 23 7 3 3 1 0 87 6 471
2017 GR-03 73 20 7 0 0 0 0 93 0 15
2017 GR-04 62 26 7 0 3 3 0 90 3 74
2017 GR-05 55 33 10 2 0 0 0 87 2 49
2017 GR-06 65 20 9 2 2 2 0 87 5 43
2017 GR-07 69 17 4 3 6 0 1 87 9 140
2017 GR-08 58 23 10 6 2 0 0 81 8 47
2017 GR-09 61 28 5 3 3 0 0 89 6 65
2017 GR-10 60 27 7 7 0 0 0 86 7 29

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 GR 60 26 6 4 3 0 0 86 7 510
2019 GR-04 71 23 1 1 3 0 0 95 4 77
2019 GR-05 65 14 8 8 4 0 0 80 12 49
2019 GR-06 59 26 6 6 4 0 0 85 9 53
2019 GR-07 54 29 10 3 4 1 0 83 7 153
2019 GR-08 61 24 8 2 3 0 2 87 5 62
2019 GR-09 53 31 3 10 3 0 0 83 14 59
2019 GR-10 67 25 5 2 0 0 0 93 2 40
2018 GR 56 27 8 6 3 0 0 83 9 438
2018 GR-04 66 24 3 2 5 0 0 90 7 62
2018 GR-05 65 21 7 5 2 0 0 86 7 44
2018 GR-06 61 22 7 6 4 0 0 83 11 46
2018 GR-07 51 28 9 7 4 0 1 80 11 127
2018 GR-08 47 30 16 4 2 0 0 77 6 47
2018 GR-09 56 30 2 12 0 0 0 86 12 58
2018 GR-10 58 32 7 3 0 0 0 90 3 29
2017 GR 59 24 9 4 3 0 0 83 8 473
2017 GR-03 60 34 7 0 0 0 0 93 0 15
2017 GR-04 62 20 9 4 4 0 0 82 8 74
2017 GR-05 51 29 13 8 0 0 0 79 8 49
2017 GR-06 54 24 11 9 2 0 0 78 11 43
2017 GR-07 63 22 7 1 6 0 1 86 7 141
2017 GR-08 60 25 15 0 0 0 0 85 0 47
2017 GR-09 61 27 3 5 5 0 0 88 9 66
2017 GR-10 50 30 10 10