2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FT

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 48 39 4 6 3 0 0 87 9 285
2019 FT-02 66 29 0 3 3 0 0 95 5 38
2019 FT-03 52 37 2 3 5 0 0 90 8 86
2019 FT-04 30 51 6 10 3 0 0 81 13 77
2019 FT-05 47 37 6 10 0 0 0 84 10 49
2019 FT-06 69 25 0 0 6 0 0 94 6 16
2017 FT 50 39 3 7 1 0 0 89 8 313
2017 FT-02 76 24 0 0 0 0 0 100 0 37
2017 FT-03 50 42 2 5 1 0 0 92 6 96
2017 FT-04 36 45 6 9 4 0 0 81 13 85
2017 FT-05 45 40 5 10 0 0 0 85 10 62
2017 FT-06 67 28 6 0 0 0 0 94 0 18
2014 FT 49 41 2 5 3 0 0 90 7 294
2014 FT-02 64 36 0 0 0 0 0 100 0 36
2014 FT-03 45 38 4 8 5 0 0 83 13 77
2014 FT-04 47 47 1 5 0 0 0 94 5 81
2014 FT-05 44 47 2 5 3 0 0 91 8 66
2014 FT-06 57 29 5 5 5 0 0 86 10 21
2011 FT 41 41 3 10 4 0 0 83 14 324
2011 FT-02 48 28 0 21 3 0 0 77 23 39
2011 FT-03 44 43 3 6 4 0 0 87 10 77
2011 FT-04 32 47 4 13 3 0 0 80 16 99
2011 FT-05 37 48 3 7 6 0 0 85 12 73
2011 FT-06 54 31 4 8 4 0 0 85 12 26
2008 FT 44 42 4 7 3 0 0 86 10 253
2008 FT-02 73 17 3 3 3 0 0 90 7 30
2008 FT-03 40 42 7 7 4 0 0 82 11 54
2008 FT-04 38 49 6 6 1 0 0 87 7 70
2008 FT-05 44 45 2 7 2 0 0 89 9 63
2008 FT-06 47 32 0 11 11 0 0 79 21 19

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 73 15 4 5 3 0 0 88 8 285
2019 FT-02 82 11 0 5 3 0 0 92 8 38
2019 FT-03 70 17 5 1 5 1 1 89 6 86
2019 FT-04 75 13 3 5 4 0 0 88 9 77
2019 FT-05 61 18 8 10 2 0 0 80 12 49
2019 FT-06 75 13 0 13 0 0 0 88 13 16
2017 FT 69 19 4 6 3 0 0 88 8 312
2017 FT-02 73 13 3 8 3 0 0 87 11 37
2017 FT-03 72 20 4 3 1 0 0 91 5 96
2017 FT-04 70 19 2 5 4 0 0 89 8 84
2017 FT-05 58 19 6 11 5 0 0 77 16 62
2017 FT-06 72 22 6 0 0 0 0 94 0 18
2014 FT 68 20 3 4 4 0 0 89 8 293
2014 FT-02 72 19 0 6 3 0 0 92 8 36
2014 FT-03 71 20 4 3 3 0 0 91 5 76
2014 FT-04 64 22 4 4 6 0 0 86 10 81
2014 FT-05 68 20 3 5 5 0 0 88 9 66
2014 FT-06 71 24 0 0 0 0 5 100 0 21
2011 FT 66 18 5 6 4 0 1 85 11 324
2011 FT-02 57 23 3 5 8 3 3 84 13 39
2011 FT-03 73 13 5 4 5 0 0 86 9 77
2011 FT-04 65 21 7 5 2 0 0 86 7 99
2011 FT-05 66 14 4 11 5 0 0 79 16 73
2011 FT-06 62 31 0 0 4 0 4 96 4 26
2008 FT 66 16 6 7 5 0 1 83 11 252
2008 FT-02 57 17 20 3 3 0 0 73 7 30
2008 FT-03 69 13 5 5 5 0 2 83 11 54
2008 FT-04 60 24 1 10 4 0 0 84 14 69
2008 FT-05 73 9 3 9 3 0 2 84 13 63
2008 FT-06 74 11 16 0 0 0 0 84 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 51 33 6 7 2 0 0 84 10 284
2019 FT-02 66 18 3 13 0 0 0 84 13 38
2019 FT-03 45 40 2 7 6 0 0 85 13 86
2019 FT-04 42 36 13 8 1 0 0 78 9 76
2019 FT-05 51 37 8 4 0 0 0 88 4 49
2019 FT-06 69 25 0 0 6 0 0 94 6 16
2017 FT 55 34 3 6 1 0 0 90 8 313
2017 FT-02 68 24 0 5 3 0 0 92 8 37
2017 FT-03 55 38 2 3 2 0 0 93 5 96
2017 FT-04 53 33 4 9 1 0 0 86 11 85
2017 FT-05 42 45 3 10 0 0 0 87 10 62
2017 FT-06 78 22 0 0 0 0 0 100 0 18
2014 FT 59 26 5 9 1 0 0 85 10 294
2014 FT-02 67 17 8 6 3 0 0 83 8 36
2014 FT-03 61 30 3 5 1 0 0 91 6 77
2014 FT-04 54 28 6 10 1 0 0 83 11 81
2014 FT-05 50 29 6 15 0 0 0 79 15 66
2014 FT-06 86 10 5 0 0 0 0 95 0 21
2011 FT 55 30 5 7 2 0 0 85 10 322
2011 FT-02 46 34 5 10 3 0 3 82 13 39
2011 FT-03 66 24 5 4 1 0 0 89 5 76
2011 FT-04 39 41 7 10 3 0 0 80 13 98
2011 FT-05 57 30 3 7 3 0 0 88 10 73
2011 FT-06 88 4 0 8 0 0 0 92 8 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 42 36 11 8 3 0 0 78 11 281
2019 FT-02 53 26 8 11 3 0 0 79 13 38
2019 FT-03 40 36 10 9 5 0 0 76 14 86
2019 FT-04 35 41 15 5 3 1 0 77 8 75
2019 FT-05 42 42 6 10 0 0 0 83 10 48
2019 FT-06 67 20 7 0 7 0 0 87 7 15
2017 FT 49 36 3 8 3 0 0 86 11 313
2017 FT-02 60 30 0 8 3 0 0 89 11 37
2017 FT-03 48 35 5 9 3 0 0 83 12 96
2017 FT-04 47 41 5 4 4 0 0 88 7 85
2017 FT-05 35 50 0 11 3 0 0 85 15 62
2017 FT-06 89 11 0 0 0 0 0 100 0 18
2014 FT 46 33 9 10 3 0 0 78 13 294
2014 FT-02 50 25 11 8 6 0 0 75 14 36
2014 FT-03 47 27 8 13 5 0 0 74 18 77
2014 FT-04 41 41 9 9 1 0 0 81 10 81
2014 FT-05 33 41 12 11 2 0 2 75 12 66
2014 FT-06 81 14 5 0 0 0 0 95 0 21
2011 FT 35 40 11 9 4 0 0 75 13 323
2011 FT-02 31 38 8 20 3 0 0 69 23 39
2011 FT-03 31 44 5 13 5 0 1 76 18 77
2011 FT-04 33 38 19 4 5 0 0 72 9 99
2011 FT-05 39 42 10 6 4 0 0 81 10 72
2011 FT-06 42 38 12 8 0 0 0 81 8 26
2008 FT 23 38 16 16 8 0 0 60 24 253
2008 FT-02 33 40 23 0 3 0 0 73 3 30
2008 FT-03 11 44 13 29 4 0 0 55 32 54
2008 FT-04 20 37 16 14 14 0 0 56 28 70
2008 FT-05 25 37 14 19 5 0 0 62 24 63
2008 FT-06 32 26 21 16 5 0 0 58 21 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 61 31 4 1 3 0 0 92 4 283
2019 FT-02 76 22 0 0 3 0 0 97 3 37
2019 FT-03 59 30 3 1 6 0 0 90 7 86
2019 FT-04 43 47 5 3 1 0 0 91 4 76
2019 FT-05 65 31 4 0 0 0 0 96 0 49
2019 FT-06 81 13 0 0 6 0 0 94 6 16
2017 FT 61 32 4 3 0 0 0 94 3 313
2017 FT-02 62 35 3 0 0 0 0 97 0 37
2017 FT-03 56 36 5 3 0 0 0 92 3 96
2017 FT-04 59 32 6 4 0 0 0 91 4 85
2017 FT-05 61 37 0 2 0 0 0 98 2 62
2017 FT-06 89 11 0 0 0 0 0 100 0 18
2014 FT 58 34 4 3 0 0 0 93 3 294
2014 FT-02 53 39 6 3 0 0 0 92 3 36
2014 FT-03 58 32 5 3 1 0 0 91 4 77
2014 FT-04 57 33 6 4 0 0 0 90 4 81
2014 FT-05 58 41 0 2 0 0 0 98 2 66
2014 FT-06 76 19 5 0 0 0 0 95 0 21

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 57 27 6 6 4 0 0 84 10 284
2019 FT-02 61 32 0 0 8 0 0 92 8 38
2019 FT-03 62 23 6 3 6 0 0 85 9 86
2019 FT-04 48 26 10 12 4 0 0 74 16 77
2019 FT-05 58 29 4 8 0 0 0 88 8 48
2019 FT-06 63 31 0 0 6 0 0 94 6 16
2017 FT 63 27 3 5 1 0 0 90 6 313
2017 FT-02 57 32 8 3 0 0 0 89 3 37
2017 FT-03 64 26 5 3 2 0 0 90 5 96
2017 FT-04 61 27 4 7 1 0 0 88 8 85
2017 FT-05 66 26 0 6 2 0 0 92 8 62
2017 FT-06 83 17 0 0 0 0 0 100 0 18
2014 FT 59 25 8 7 1 0 0 84 8 294
2014 FT-02 61 19 14 3 3 0 0 81 6 36
2014 FT-03 56 27 10 5 1 0 0 83 6 77
2014 FT-04 64 22 5 7 1 0 0 86 9 81
2014 FT-05 50 32 3 12 2 2 0 83 14 66
2014 FT-06 67 19 10 5 0 0 0 86 5 21
2011 FT 48 32 7 7 4 1 1 81 12 323
2011 FT-02 46 36 5 10 3 0 0 82 13 39
2011 FT-03 53 26 8 5 4 3 1 82 9 77
2011 FT-04 40 37 7 8 7 0 1 78 15 99
2011 FT-05 53 31 6 8 3 0 0 83 11 72
2011 FT-06 50 35 8 8 0 0 0 85 8 26

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 54 33 8 2 3 1 0 87 5 284
2019 FT-02 54 35 5 0 5 0 0 89 5 37
2019 FT-03 50 35 9 2 3 0 0 85 6 86
2019 FT-04 45 34 13 3 3 3 0 81 5 77
2019 FT-05 61 31 6 2 0 0 0 92 2 49
2019 FT-06 75 19 0 0 6 0 0 94 6 16
2017 FT 46 37 11 4 1 0 0 84 5 313
2017 FT-02 51 33 13 3 0 0 0 84 3 37
2017 FT-03 42 38 18 0 2 0 0 80 2 96
2017 FT-04 45 40 5 9 1 0 0 85 11 85
2017 FT-05 42 42 10 5 2 0 0 84 6 62
2017 FT-06 72 22 6 0 0 0 0 94 0 18
2014 FT 41 44 7 5 2 0 0 85 7 294
2014 FT-02 25 56 14 6 0 0 0 81 6 36
2014 FT-03 43 45 6 4 1 0 0 88 5 77
2014 FT-04 37 46 6 7 4 0 0 83 11 81
2014 FT-05 42 42 6 6 3 0 0 85 9 66
2014 FT-06 62 33 5 0 0 0 0 95 0 21
2011 FT 37 40 11 8 3 0 0 78 11 324
2011 FT-02 28 41 10 13 8 0 0 69 20 39
2011 FT-03 32 44 14 4 5 0 0 77 9 77
2011 FT-04 32 39 16 11 1 0 0 72 12 99
2011 FT-05 44 41 4 10 1 0 0 85 11 73
2011 FT-06 65 27 8 0 0 0 0 92 0 26
2008 FT 42 35 12 8 4 0 0 77 11 252
2008 FT-02 27 43 17 7 7 0 0 70 13 30
2008 FT-03 38 38 9 11 4 0 0 76 15 54
2008 FT-04 40 34 13 7 7 0 0 73 14 70
2008 FT-05 49 38 10 3 0 0 0 87 3 62
2008 FT-06 58 11 16 16 0 0 0 68 16 19

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 40 33 9 12 6 1 0 74 17 286
2019 FT-02 53 29 3 8 8 0 0 82 16 38
2019 FT-03 45 31 5 8 9 1 1 78 18 87
2019 FT-04 25 43 16 13 3 1 0 68 16 77
2019 FT-05 39 29 8 20 4 0 0 67 24 49
2019 FT-06 63 25 6 0 6 0 0 88 6 16
2017 FT 43 38 9 6 5 0 0 80 11 313
2017 FT-02 52 38 8 3 0 0 0 89 3 37
2017 FT-03 32 45 9 6 8 0 0 77 14 96
2017 FT-04 48 36 5 5 6 0 0 85 11 85
2017 FT-05 40 34 11 10 5 0 0 74 15 62
2017 FT-06 61 28 11 0 0 0 0 89 0 18
2014 FT 36 35 12 11 5 0 0 72 16 294
2014 FT-02 39 36 17 6 3 0 0 75 8 36
2014 FT-03 40 26 16 13 5 0 0 66 18 77
2014 FT-04 26 46 10 15 4 0 0 72 19 81
2014 FT-05 36 32 12 9 9 2 0 69 18 66
2014 FT-06 57 33 5 5 0 0 0 90 5 21
2011 FT 30 37 14 12 6 0 0 68 19 324
2011 FT-02 18 36 15 18 13 0 0 54 31 39
2011 FT-03 30 35 16 13 5 1 0 66 18 77
2011 FT-04 24 40 16 11 8 0 1 64 19 99
2011 FT-05 36 40 8 14 3 0 0 75 17 73
2011 FT-06 54 31 8 4 4 0 0 85 8 26

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 42 40 8 6 4 0 0 82 10 286
2019 FT-02 42 39 8 5 5 0 0 82 11 38
2019 FT-03 44 43 5 5 5 0 0 86 9 87
2019 FT-04 27 44 13 12 3 1 0 72 14 77
2019 FT-05 47 35 8 4 6 0 0 82 10 49
2019 FT-06 75 19 0 0 6 0 0 94 6 16
2017 FT 45 37 6 9 2 0 0 82 11 313
2017 FT-02 52 35 5 8 0 0 0 87 8 37
2017 FT-03 41 39 9 9 2 0 0 80 11 96
2017 FT-04 41 41 7 8 2 0 0 82 11 85
2017 FT-05 48 31 5 13 3 0 0 79 16 62
2017 FT-06 67 28 6 0 0 0 0 94 0 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 65 24 6 2 2 0 0 89 5 286
2019 FT-02 76 11 5 3 5 0 0 87 8 38
2019 FT-03 66 24 2 5 3 0 0 90 8 87
2019 FT-04 51 31 13 3 1 1 0 83 4 77
2019 FT-05 67 27 6 0 0 0 0 94 0 49
2019 FT-06 81 13 0 0 6 0 0 94 6 16
2017 FT 61 29 4 3 2 0 0 91 5 313
2017 FT-02 73 19 8 0 0 0 0 92 0 37
2017 FT-03 56 29 8 2 3 1 0 87 5 96
2017 FT-04 54 38 2 5 1 0 0 92 6 85
2017 FT-05 63 27 0 6 3 0 0 90 10 62
2017 FT-06 89 11 0 0 0 0 0 100 0 18
2014 FT 54 33 6 5 2 0 0 87 7 294
2014 FT-02 47 42 11 0 0 0 0 89 0 36
2014 FT-03 51 38 6 3 3 0 0 88 5 77
2014 FT-04 51 37 2 7 2 0 0 88 10 81
2014 FT-05 59 26 8 3 5 0 0 85 8 66
2014 FT-06 86 10 5 0 0 0 0 95 0 21
2011 FT 47 39 9 4 1 0 0 86 5 324
2011 FT-02 36 41 20 3 0 0 0 77 3 39
2011 FT-03 48 39 9 1 1 1 0 88 3 77
2011 FT-04 36 45 10 8 0 0 0 82 8 99
2011 FT-05 51 40 3 6 1 0 0 90 7 73
2011 FT-06 81 19 0 0 0 0 0 100 0 26
2008 FT 49 36 8 5 2 0 0 85 7 252
2008 FT-02 40 40 7 7 7 0 0 80 13 30
2008 FT-03 57 29 11 4 0 0 0 85 4 54
2008 FT-04 38 42 8 7 4 0 0 80 11 70
2008 FT-05 53 36 8 3 0 0 0 89 3 63
2008 FT-06 63 26 5 5 0 0 0 89 5 19

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 41 35 9 10 5 0 0 76 15 285
2019 FT-02 42 39 5 8 5 0 0 82 13 38
2019 FT-03 40 37 8 7 7 1 0 78 14 86
2019 FT-04 34 42 8 14 3 0 0 75 17 77
2019 FT-05 43 24 14 14 4 0 0 67 18 49
2019 FT-06 69 19 6 0 6 0 0 88 6 16
2017 FT 45 35 8 8 5 0 0 79 13 313
2017 FT-02 62 24 11 3 0 0 0 87 3 37
2017 FT-03 36 38 12 8 6 0 0 74 14 96
2017 FT-04 44 41 4 8 4 0 0 85 12 85
2017 FT-05 40 37 5 10 8 0 0 77 18 62
2017 FT-06 61 22 6 6 6 0 0 83 11 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 64 28 4 1 2 0 0 92 4 285
2019 FT-02 58 34 3 3 3 0 0 92 5 38
2019 FT-03 63 28 3 2 3 0 0 91 6 87
2019 FT-04 58 33 7 0 3 0 0 91 3 76
2019 FT-05 71 24 4 0 0 0 0 96 0 49
2019 FT-06 88 6 0 0 6 0 0 94 6 16
2017 FT 65 26 6 2 0 0 0 91 2 313
2017 FT-02 65 21 13 0 0 0 0 87 0 37
2017 FT-03 58 36 5 1 0 0 0 94 1 96
2017 FT-04 69 24 5 2 0 0 0 93 2 85
2017 FT-05 61 26 8 3 2 0 0 87 5 62
2017 FT-06 89 11 0 0 0 0 0 100 0 18
2014 FT 66 27 5 2 1 0 0 93 2 294
2014 FT-02 75 25 0 0 0 0 0 100 0 36
2014 FT-03 65 32 1 1 0 0 0 97 1 77
2014 FT-04 59 30 5 4 2 0 0 89 6 81
2014 FT-05 62 29 8 2 0 0 0 91 2 66
2014 FT-06 86 10 5 0 0 0 0 95 0 21
2011 FT 60 32 6 1 1 0 0 92 2 324
2011 FT-02 57 33 10 0 0 0 0 90 0 39
2011 FT-03 60 30 8 0 3 0 0 90 3 77
2011 FT-04 52 40 6 2 0 0 0 92 2 99
2011 FT-05 66 27 4 1 1 0 0 93 3 73
2011 FT-06 77 23 0 0 0 0 0 100 0 26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 42 36 9 8 5 0 0 79 13 284
2019 FT-02 49 38 5 0 8 0 0 86 8 37
2019 FT-03 30 45 13 5 8 0 0 75 13 87
2019 FT-04 37 36 9 14 4 0 0 72 18 76
2019 FT-05 51 31 8 10 0 0 0 82 10 49
2019 FT-06 88 6 0 0 6 0 0 94 6 16
2017 FT 43 39 10 6 1 0 0 83 7 312
2017 FT-02 52 27 16 5 0 0 0 79 5 37
2017 FT-03 31 47 12 8 1 0 1 79 9 96
2017 FT-04 39 42 7 8 4 0 0 81 12 84
2017 FT-05 50 40 6 3 0 0 0 90 3 62
2017 FT-06 78 22 0 0 0 0 0 100 0 18
2014 FT 39 43 7 6 4 0 0 82 10 294
2014 FT-02 33 47 14 6 0 0 0 81 6 36
2014 FT-03 30 48 10 9 1 0 1 79 11 77
2014 FT-04 33 52 7 2 5 0 0 85 7 81
2014 FT-05 41 39 3 9 8 0 0 80 17 66
2014 FT-06 90 5 5 0 0 0 0 95 0 21
2011 FT 32 44 10 10 4 0 0 76 14 324
2011 FT-02 20 44 13 15 8 0 0 64 23 39
2011 FT-03 30 43 14 10 3 0 0 73 13 77
2011 FT-04 21 53 10 10 5 0 0 75 15 99
2011 FT-05 37 43 4 12 4 0 0 79 16 73
2011 FT-06 73 23 0 4 0 0 0 96 4 26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 42 39 11 4 4 0 0 82 8 284
2019 FT-02 46 41 5 3 5 0 0 86 8 37
2019 FT-03 32 51 8 3 6 0 0 83 9 87
2019 FT-04 36 36 20 7 3 0 0 71 9 76
2019 FT-05 51 39 8 2 0 0 0 90 2 49
2019 FT-06 81 6 0 0 6 0 6 93 7 16
2017 FT 49 32 10 6 3 0 0 81 9 313
2017 FT-02 52 27 19 3 0 0 0 79 3 37
2017 FT-03 43 32 13 5 7 0 0 75 12 96
2017 FT-04 49 36 4 8 2 0 0 86 11 85
2017 FT-05 47 35 11 6 0 0 0 82 6 62
2017 FT-06 61 39 0 0 0 0 0 100 0 18
2014 FT 45 35 10 7 3 0 0 81 10 294
2014 FT-02 56 36 8 0 0 0 0 92 0 36
2014 FT-03 39 39 13 8 0 0 1 79 8 77
2014 FT-04 38 41 5 10 6 0 0 79 16 81
2014 FT-05 41 36 11 8 5 0 0 77 12 66
2014 FT-06 81 10 5 0 5 0 0 90 5 21

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 41 41 6 7 4 0 0 83 11 278
2019 FT-02 44 39 6 6 6 0 0 83 11 36
2019 FT-03 40 42 7 5 4 1 1 84 8 85
2019 FT-04 29 49 9 9 4 0 0 78 13 76
2019 FT-05 54 33 2 8 2 0 0 88 10 48
2019 FT-06 67 20 0 7 7 0 0 87 13 15
2017 FT 51 35 8 5 2 0 0 86 6 313
2017 FT-02 62 30 8 0 0 0 0 92 0 37
2017 FT-03 42 41 12 3 2 0 0 83 5 96
2017 FT-04 52 33 5 7 4 0 0 85 11 85
2017 FT-05 50 34 8 6 0 0 2 85 7 62
2017 FT-06 67 28 6 0 0 0 0 94 0 18
2014 FT 50 34 7 6 2 0 1 85 8 293
2014 FT-02 50 42 6 3 0 0 0 92 3 36
2014 FT-03 53 33 8 5 1 0 0 86 7 76
2014 FT-04 42 40 9 6 2 0 1 83 9 81
2014 FT-05 47 32 8 8 5 2 0 80 12 66
2014 FT-06 76 19 5 0 0 0 0 95 0 21
2011 FT 47 36 9 6 1 0 0 83 8 324
2011 FT-02 38 49 5 8 0 0 0 87 8 39
2011 FT-03 45 39 10 5 0 0 0 84 5 77
2011 FT-04 36 39 14 8 2 1 0 76 10 99
2011 FT-05 52 33 7 7 1 0 0 85 8 73
2011 FT-06 85 12 0 0 4 0 0 96 4 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 51 36 8 1 2 0 0 88 4 284
2019 FT-02 58 32 5 0 5 0 0 89 5 38
2019 FT-03 48 38 7 5 2 0 0 86 7 86
2019 FT-04 43 42 12 0 3 0 0 86 3 76
2019 FT-05 61 27 12 0 0 0 0 88 0 49
2019 FT-06 69 25 0 0 6 0 0 94 6 16
2017 FT 55 33 9 2 1 0 0 87 3 313
2017 FT-02 62 21 13 3 0 0 0 84 3 37
2017 FT-03 49 42 7 1 1 0 0 91 2 96
2017 FT-04 55 29 9 4 2 0 0 85 6 85
2017 FT-05 52 34 11 2 2 0 0 85 3 62
2017 FT-06 67 33 0 0 0 0 0 100 0 18
2014 FT 48 36 10 4 2 0 0 84 6 294
2014 FT-02 42 44 11 3 0 0 0 86 3 36
2014 FT-03 53 31 8 5 3 0 0 84 8 77
2014 FT-04 41 43 7 4 5 0 0 84 9 81
2014 FT-05 44 36 12 6 2 0 0 80 8 66
2014 FT-06 71 24 5 0 0 0 0 95 0 21
2011 FT 46 39 9 6 1 0 0 84 6 324
2011 FT-02 31 51 8 8 3 0 0 82 10 39
2011 FT-03 42 44 9 5 0 0 0 86 5 77
2011 FT-04 41 36 13 8 2 0 0 77 10 99
2011 FT-05 56 31 8 4 0 0 0 88 4 73
2011 FT-06 73 23 4 0 0 0 0 96 0 26
2008 FT 50 34 7 7 3 0 0 84 10 253
2008 FT-02 40 37 7 13 3 0 0 77 17 30
2008 FT-03 45 42 4 5 4 0 0 87 9 54
2008 FT-04 51 27 8 8 5 0 0 78 14 70
2008 FT-05 51 38 8 3 0 0 0 89 3 63
2008 FT-06 74 11 0 16 0 0 0 84 16 19

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 41 30 19 6 3 1 0 72 9 286
2019 FT-02 55 34 3 5 3 0 0 89 8 38
2019 FT-03 46 29 18 3 1 2 0 76 5 87
2019 FT-04 42 29 21 5 3 1 0 71 8 77
2019 FT-05 29 29 27 8 8 0 0 57 16 49
2019 FT-06 25 38 19 19 0 0 0 63 19 16
2017 FT 46 37 11 4 1 0 1 84 5 313
2017 FT-02 62 24 11 0 0 0 3 89 0 37
2017 FT-03 51 37 10 1 1 0 0 88 2 96
2017 FT-04 40 40 13 6 1 0 0 80 7 85
2017 FT-05 40 35 13 10 2 0 0 76 11 62
2017 FT-06 39 61 0 0 0 0 0 100 0 18
2014 FT 40 41 12 4 2 0 0 82 6 294
2014 FT-02 47 42 8 0 3 0 0 89 3 36
2014 FT-03 48 36 9 6 0 0 0 84 6 77
2014 FT-04 43 46 6 4 1 0 0 89 5 81
2014 FT-05 32 42 18 3 5 0 0 74 8 66
2014 FT-06 19 38 29 14 0 0 0 57 14 21
2011 FT 32 39 18 6 4 0 0 72 10 324
2011 FT-02 43 41 13 0 3 0 0 84 3 39
2011 FT-03 40 34 17 9 0 0 0 74 9 77
2011 FT-04 27 39 20 9 4 0 0 67 13 99
2011 FT-05 26 47 21 3 4 0 0 73 7 73
2011 FT-06 23 38 12 12 12 0 4 64 24 26
2008 FT 35 39 17 6 4 0 0 74 9 253
2008 FT-02 47 37 10 3 0 0 3 86 3 30
2008 FT-03 40 42 11 5 2 0 0 82 7 54
2008 FT-04 35 45 11 3 6 0 0 80 8 70
2008 FT-05 27 43 27 2 2 0 0 70 3 63
2008 FT-06 21 16 26 26 11 0 0 37 37 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 7 23 36 22 10 1 1 33 31 286
2019 FT-02 5 13 37 34 8 0 3 43 19 38
2019 FT-03 3 22 39 18 16 1 0 35 26 87
2019 FT-04 9 26 36 21 5 1 1 27 36 77
2019 FT-05 14 35 20 18 10 0 2 29 50 49
2019 FT-06 0 25 50 19 6 0 0 25 25 16
2017 FT 7 13 35 25 15 0 4 42 22 311
2017 FT-02 0 13 35 21 22 0 8 47 15 37
2017 FT-03 6 11 28 25 23 1 6 51 19 95
2017 FT-04 8 12 48 20 10 0 2 30 21 84
2017 FT-05 15 19 26 34 6 0 0 40 34 62
2017 FT-06 0 11 56 28 6 0 0 33 11 18
2014 FT 7 18 36 22 15 0 1 38 26 292
2014 FT-02 3 22 36 19 17 0 3 37 26 36
2014 FT-03 7 11 32 28 21 1 1 50 18 76
2014 FT-04 8 23 35 23 11 0 1 34 30 80
2014 FT-05 11 26 36 18 9 0 0 27 36 66
2014 FT-06 5 5 52 24 14 0 0 38 10 21
2011 FT 6 25 34 20 10 1 4 32 33 323
2011 FT-02 8 18 31 13 15 3 13 33 30 39
2011 FT-03 5 18 32 24 13 3 5 40 26 76
2011 FT-04 7 35 33 18 5 0 1 23 43 99
2011 FT-05 7 29 29 25 11 0 0 36 36 73
2011 FT-06 0 12 69 15 4 0 0 19 12 26
2008 FT 9 29 36 16 8 0 2 24 39 253
2008 FT-02 3 27 23 27 10 0 10 41 33 30
2008 FT-03 9 29 33 16 13 0 0 29 38 54
2008 FT-04 8 27 37 16 10 1 1 26 36 70
2008 FT-05 8 36 43 11 3 0 0 14 43 63
2008 FT-06 21 32 32 16 0 0 0 16 53 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 8 18 28 22 22 1 1 46 26 282
2019 FT-02 5 16 18 39 18 0 3 59 22 38
2019 FT-03 9 11 27 20 31 1 1 52 20 85
2019 FT-04 9 28 30 14 14 3 1 30 38 76
2019 FT-05 8 23 25 25 19 0 0 44 31 48
2019 FT-06 0 6 31 31 31 0 0 63 6 16
2017 FT 7 12 24 25 28 1 3 55 20 307
2017 FT-02 0 3 22 28 34 3 11 71 3 36
2017 FT-03 7 7 24 22 35 1 3 59 15 93
2017 FT-04 8 13 31 21 23 0 4 46 22 84
2017 FT-05 8 24 21 26 19 2 0 46 33 62
2017 FT-06 6 11 22 28 28 6 0 59 18 18
2014 FT 3 8 24 30 30 2 3 63 12 294
2014 FT-02 6 8 14 25 39 3 6 70 15 36
2014 FT-03 4 6 19 32 31 3 4 68 11 77
2014 FT-04 5 9 28 25 28 2 2 56 14 81
2014 FT-05 0 12 30 35 21 0 2 57 12 66
2014 FT-06 0 0 29 33 38 0 0 71 0 21
2011 FT 6 14 24 33 18 2 4 53 21 324
2011 FT-02 10 18 15 26 20 0 10 51 32 39
2011 FT-03 6 13 16 31 22 7 5 60 22 77
2011 FT-04 7 16 32 34 6 2 2 42 24 99
2011 FT-05 3 12 30 31 22 0 1 54 15 73
2011 FT-06 4 0 19 50 23 0 4 76 4 26
2008 FT 11 24 32 18 12 1 2 31 36 253
2008 FT-02 13 30 33 7 10 0 7 18 46 30
2008 FT-03 9 22 27 15 24 4 0 40 32 54
2008 FT-04 7 17 34 27 14 0 1 42 24 70
2008 FT-05 9 29 41 16 5 0 0 21 39 63
2008 FT-06 16 32 32 16 5 0 0 21 47 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 8 19 29 24 17 1 1 42 28 284
2019 FT-02 13 8 26 29 18 0 5 50 22 38
2019 FT-03 7 22 20 26 22 2 1 49 30 86
2019 FT-04 10 14 43 21 8 3 1 30 26 77
2019 FT-05 8 31 27 19 15 0 0 33 40 48
2019 FT-06 0 13 25 38 25 0 0 63 13 16
2017 FT 7 15 30 24 22 1 2 47 23 308
2017 FT-02 6 8 26 19 33 6 3 57 15 36
2017 FT-03 11 16 26 23 22 0 2 46 27 93
2017 FT-04 6 15 36 25 15 0 2 41 22 84
2017 FT-05 6 19 32 23 18 0 2 41 26 62
2017 FT-06 6 11 33 39 11 0 0 50 17 18
2014 FT 8 15 31 25 19 1 1 45 24 294
2014 FT-02 0 22 33 11 28 3 3 41 24 36
2014 FT-03 8 12 30 25 22 1 3 49 20 77
2014 FT-04 11 16 36 23 14 0 0 37 27 81
2014 FT-05 12 14 33 32 9 0 0 41 26 66
2014 FT-06 0 5 24 38 33 0 0 71 5 21
2011 FT 11 19 31 23 13 0 4 37 31 323
2011 FT-02 8 21 31 15 10 0 15 30 33 39
2011 FT-03 13 22 18 26 17 0 3 45 37 76
2011 FT-04 14 20 36 22 5 0 2 28 35 99
2011 FT-05 8 21 36 21 15 0 0 36 29 73
2011 FT-06 0 4 42 38 15 0 0 54 4 26
2008 FT 11 19 33 25 10 0 2 35 31 252
2008 FT-02 13 17 13 33 13 3 7 52 33 30
2008 FT-03 11 16 24 38 11 0 0 49 27 54
2008 FT-04 10 21 39 23 4 0 3 28 32 69
2008 FT-05 6 23 47 17 6 0 0 23 29 63
2008 FT-06 16 11 37 26 11 0 0 37 26 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 4 16 27 30 23 0 0 53 20 284
2019 FT-02 3 8 24 34 29 0 3 65 11 38
2019 FT-03 2 15 20 32 31 0 0 63 17 87
2019 FT-04 5 17 32 26 18 1 0 45 23 76
2019 FT-05 6 23 31 29 10 0 0 40 29 48
2019 FT-06 0 13 44 25 19 0 0 44 13 16
2017 FT 3 6 27 38 23 0 3 63 9 305
2017 FT-02 0 0 28 43 28 0 0 72 0 35
2017 FT-03 2 6 21 41 24 0 5 69 9 92
2017 FT-04 2 10 33 33 19 0 2 54 12 84
2017 FT-05 8 8 31 32 21 0 0 53 16 62
2017 FT-06 0 0 17 67 17 0 0 83 0 18
2014 FT 3 9 32 33 21 0 1 55 12 292
2014 FT-02 0 3 25 36 33 0 3 71 3 36
2014 FT-03 3 1 29 29 36 0 3 66 4 76
2014 FT-04 5 11 30 41 11 1 1 53 16 81
2014 FT-05 5 22 34 28 12 0 0 40 26 65
2014 FT-06 0 0 48 38 14 0 0 52 0 21
2011 FT 4 12 31 34 15 0 3 51 17 323
2011 FT-02 3 11 15 43 18 0 10 68 15 39
2011 FT-03 1 13 26 33 21 1 4 57 15 76
2011 FT-04 7 14 34 29 13 0 2 43 22 99
2011 FT-05 4 12 38 36 10 0 0 45 16 73
2011 FT-06 0 8 38 42 12 0 0 54 8 26
2008 FT 6 12 37 29 15 0 1 44 18 252
2008 FT-02 3 7 30 37 17 3 3 57 11 30
2008 FT-03 6 13 33 22 26 0 0 48 19 53
2008 FT-04 6 7 35 37 13 0 3 51 13 70
2008 FT-05 5 11 47 29 8 0 0 37 16 63
2008 FT-06 11 16 47 21 5 0 0 26 26 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 19 22 29 15 12 1 1 28 42 285
2019 FT-02 13 21 24 21 18 0 3 41 35 38
2019 FT-03 13 20 30 18 20 0 0 38 32 87
2019 FT-04 25 22 26 17 6 3 1 24 49 77
2019 FT-05 27 29 33 4 6 0 0 10 56 48
2019 FT-06 13 13 50 13 13 0 0 25 25 16
2017 FT 7 15 32 22 20 1 3 44 23 308
2017 FT-02 0 11 17 36 28 6 3 69 12 36
2017 FT-03 3 8 32 26 23 1 5 53 12 93
2017 FT-04 11 23 30 17 19 0 1 36 34 84
2017 FT-05 13 15 42 16 15 0 0 31 27 62
2017 FT-06 6 17 39 28 11 0 0 39 22 18
2014 FT 7 12 35 21 20 2 2 43 21 294
2014 FT-02 3 6 25 19 36 6 6 63 9 36
2014 FT-03 6 17 34 17 22 3 1 41 24 77
2014 FT-04 12 10 33 25 16 2 1 42 23 81
2014 FT-05 8 14 42 23 11 2 2 34 22 66
2014 FT-06 0 19 48 14 14 0 5 30 20 21
2011 FT 11 19 30 23 12 1 4 36 32 323
2011 FT-02 13 13 31 20 13 0 10 37 29 39
2011 FT-03 12 22 16 25 18 1 5 46 37 76
2011 FT-04 16 20 27 21 11 1 3 34 38 99
2011 FT-05 5 21 47 21 7 0 0 27 26 73
2011 FT-06 4 12 42 35 4 0 4 40 16 26
2008 FT 10 20 30 20 16 1 2 37 32 250
2008 FT-02 3 17 24 24 21 0 10 50 23 29
2008 FT-03 9 16 24 22 27 2 0 50 26 54
2008 FT-04 14 17 27 25 13 1 3 40 32 70
2008 FT-05 5 26 44 16 8 2 0 24 32 63
2008 FT-06 17 33 28 6 17 0 0 22 50 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 9 20 27 20 19 2 3 41 30 285
2019 FT-02 11 18 32 13 18 3 5 34 31 38
2019 FT-03 7 13 24 22 30 3 1 54 20 87
2019 FT-04 9 30 22 21 14 1 3 36 41 77
2019 FT-05 15 21 29 17 15 0 4 33 37 48
2019 FT-06 6 13 38 38 0 0 6 40 20 16
2017 FT 5 9 26 26 27 2 4 56 16 308
2017 FT-02 3 8 22 19 37 8 3 63 12 36
2017 FT-03 4 7 20 25 36 2 6 66 12 93
2017 FT-04 10 10 31 20 24 2 4 47 20 84
2017 FT-05 6 13 24 42 15 0 0 56 19 62
2017 FT-06 0 6 33 39 17 0 6 59 6 18
2014 FT 2 7 19 32 31 4 5 69 10 294
2014 FT-02 3 0 11 25 44 11 6 83 3 36
2014 FT-03 3 12 13 40 26 1 5 71 15 77
2014 FT-04 2 9 26 27 28 4 4 60 12 81
2014 FT-05 0 8 21 39 23 3 6 68 8 66
2014 FT-06 0 0 19 24 52 0 5 80 0 21
2011 FT 5 8 25 33 22 3 5 59 14 324
2011 FT-02 5 11 31 25 18 0 10 48 17 39
2011 FT-03 8 8 22 26 22 8 6 56 18 77
2011 FT-04 3 11 25 36 20 1 3 59 15 99
2011 FT-05 1 5 31 34 23 0 4 60 7 73
2011 FT-06 8 4 12 50 23 0 4 76 12 26
2008 FT 6 12 28 32 19 1 2 53 19 253
2008 FT-02 7 30 20 17 23 0 3 41 38 30
2008 FT-03 7 13 25 22 29 0 4 53 21 54
2008 FT-04 1 8 24 46 16 0 4 65 10 70
2008 FT-05 6 11 37 30 12 4 0 44 17 63
2008 FT-06 5 5 26 47 16 0 0 63 11 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 7 17 31 26 16 2 2 43 25 285
2019 FT-02 11 16 21 24 24 0 5 50 28 38
2019 FT-03 8 13 28 29 17 3 2 49 22 87
2019 FT-04 5 23 34 25 9 3 1 35 30 77
2019 FT-05 10 21 38 19 13 0 0 31 31 48
2019 FT-06 0 13 19 44 25 0 0 69 13 16
2017 FT 6 12 28 29 20 2 3 51 19 308
2017 FT-02 0 14 14 28 30 3 12 68 16 36
2017 FT-03 6 6 31 29 21 2 3 53 13 93
2017 FT-04 10 14 31 24 18 2 1 43 25 84
2017 FT-05 10 15 32 29 13 0 2 43 25 62
2017 FT-06 0 11 28 50 11 0 0 61 11 18
2014 FT 8 17 31 25 15 2 1 42 26 291
2014 FT-02 6 3 33 25 25 6 3 55 9 36
2014 FT-03 7 18 27 26 18 3 3 46 26 74
2014 FT-04 14 19 36 19 12 1 0 31 33 81
2014 FT-05 8 21 38 24 9 0 0 33 29 66
2014 FT-06 0 10 19 52 14 0 5 70 10 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 7 17 35 25 14 1 1 39 25 285
2019 FT-02 0 21 39 13 21 0 5 36 22 38
2019 FT-03 13 13 36 21 15 2 1 37 26 87
2019 FT-04 10 22 34 23 8 1 1 32 33 77
2019 FT-05 2 17 29 38 15 0 0 52 19 48
2019 FT-06 0 13 44 25 19 0 0 44 13 16
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 77 12 4 4 3 0 0 89 7 286
2019 FT-02 87 8 3 3 0 0 0 95 3 38
2019 FT-03 77 9 5 2 7 0 0 86 9 87
2019 FT-04 75 12 5 8 0 0 0 87 8 77
2019 FT-05 71 20 4 2 2 0 0 92 4 49
2019 FT-06 81 6 0 13 0 0 0 88 13 16
2017 FT 71 18 6 3 2 0 1 89 5 313
2017 FT-02 68 27 3 0 3 0 0 95 3 37
2017 FT-03 70 21 5 3 1 0 0 91 4 96
2017 FT-04 76 13 5 2 4 0 0 89 6 85
2017 FT-05 65 16 10 3 3 0 3 83 7 62
2017 FT-06 78 11 6 6 0 0 0 89 6 18
2014 FT 73 14 6 5 1 0 0 88 6 294
2014 FT-02 83 8 3 3 3 0 0 92 6 36
2014 FT-03 75 16 6 3 0 0 0 91 3 77
2014 FT-04 72 14 5 6 4 0 0 85 10 81
2014 FT-05 67 14 9 9 0 2 0 82 9 66
2014 FT-06 71 24 0 0 0 0 5 100 0 21
2011 FT 67 17 6 5 4 0 1 85 9 322
2011 FT-02 59 23 13 0 5 0 0 82 5 39
2011 FT-03 75 9 3 5 7 0 1 85 12 76
2011 FT-04 72 13 5 7 2 0 1 86 9 98
2011 FT-05 59 25 5 7 3 1 0 85 10 73
2011 FT-06 62 27 4 0 4 0 4 92 4 26
2008 FT 65 14 6 5 7 0 2 81 12 253
2008 FT-02 70 17 10 0 3 0 0 87 3 30
2008 FT-03 67 11 4 4 11 0 4 81 15 54
2008 FT-04 62 11 10 6 8 0 3 75 15 70
2008 FT-05 69 11 5 8 5 0 3 82 13 63
2008 FT-06 58 37 0 0 5 0 0 95 5 19

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 38 28 15 9 3 3 2 70 14 286
2019 FT-02 47 29 8 11 3 3 0 78 14 38
2019 FT-03 39 28 15 8 6 2 2 70 14 87
2019 FT-04 22 30 21 13 3 8 4 59 18 77
2019 FT-05 45 27 12 12 2 0 2 73 15 49
2019 FT-06 63 31 6 0 0 0 0 94 0 16
2017 FT 37 26 13 10 4 6 4 69 16 313
2017 FT-02 41 30 11 8 5 3 3 74 14 37
2017 FT-03 31 23 18 12 5 7 4 60 20 96
2017 FT-04 29 28 11 12 4 11 6 69 18 85
2017 FT-05 37 27 16 10 5 2 3 68 15 62
2017 FT-06 67 33 0 0 0 0 0 100 0 18
2014 FT 38 31 13 9 2 4 4 74 12 294
2014 FT-02 33 33 11 14 0 3 6 73 15 36
2014 FT-03 42 29 12 9 1 1 6 76 11 77
2014 FT-04 23 38 11 11 4 7 5 70 17 81
2014 FT-05 39 27 18 3 5 5 3 72 8 66
2014 FT-06 76 19 5 0 0 0 0 95 0 21

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 52 24 10 7 5 0 0 77 13 286
2019 FT-02 63 21 8 3 5 0 0 84 8 38
2019 FT-03 47 24 13 7 9 0 0 71 16 87
2019 FT-04 40 31 12 14 1 1 0 72 16 77
2019 FT-05 55 31 4 6 4 0 0 86 10 49
2019 FT-06 94 0 0 0 0 0 6 100 0 16
2017 FT 56 25 8 8 3 0 0 81 11 313
2017 FT-02 57 27 5 8 3 0 0 84 11 37
2017 FT-03 45 29 12 8 6 0 0 74 14 96
2017 FT-04 54 27 7 11 1 0 0 81 12 85
2017 FT-05 60 24 6 6 3 0 0 84 10 62
2017 FT-06 100 0 0 0 0 0 0 100 0 18
2014 FT 52 28 8 8 3 0 0 80 12 294
2014 FT-02 44 36 8 11 0 0 0 81 11 36
2014 FT-03 51 29 10 8 3 0 0 79 10 77
2014 FT-04 41 33 11 9 6 0 0 74 15 81
2014 FT-05 61 23 5 8 3 2 0 85 11 66
2014 FT-06 76 19 5 0 0 0 0 95 0 21

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 59 27 5 7 2 0 0 86 9 285
2019 FT-02 58 39 0 3 0 0 0 97 3 38
2019 FT-03 56 30 3 5 6 0 0 86 10 87
2019 FT-04 48 31 9 12 0 0 0 79 12 77
2019 FT-05 71 15 4 8 2 0 0 85 10 48
2019 FT-06 94 6 0 0 0 0 0 100 0 16
2017 FT 58 30 4 6 2 0 0 88 8 313
2017 FT-02 54 38 0 8 0 0 0 92 8 37
2017 FT-03 60 29 3 3 4 0 0 90 7 96
2017 FT-04 52 33 6 8 1 0 0 85 9 85
2017 FT-05 58 29 6 5 2 0 0 87 6 62
2017 FT-06 72 28 0 0 0 0 0 100 0 18
2014 FT 55 35 4 6 0 0 0 90 6 294
2014 FT-02 64 31 3 0 3 0 0 94 3 36
2014 FT-03 53 38 4 5 0 0 0 91 5 77
2014 FT-04 47 38 5 10 0 0 0 85 10 81
2014 FT-05 56 35 2 8 0 0 0 91 8 66
2014 FT-06 76 19 5 0 0 0 0 95 0 21

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 50 33 10 4 2 0 0 83 7 285
2019 FT-02 53 37 5 0 3 0 3 92 3 38
2019 FT-03 44 33 16 2 5 0 0 77 7 87
2019 FT-04 41 38 11 9 0 1 0 80 9 76
2019 FT-05 61 29 6 2 2 0 0 90 4 49
2019 FT-06 88 13 0 0 0 0 0 100 0 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 60 23 12 2 1 0 1 84 4 285
2019 FT-02 61 18 13 3 3 0 3 81 5 38
2019 FT-03 45 31 15 3 2 0 3 79 6 87
2019 FT-04 59 22 14 3 1 0 0 82 4 76
2019 FT-05 69 27 4 0 0 0 0 96 0 49
2019 FT-06 94 6 0 0 0 0 0 100 0 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 47 33 9 7 4 1 0 80 11 286
2019 FT-02 39 42 11 3 5 0 0 82 8 38
2019 FT-03 47 30 8 9 6 0 0 77 15 87
2019 FT-04 43 34 9 10 1 3 0 79 12 77
2019 FT-05 47 33 10 4 6 0 0 80 10 49
2019 FT-06 75 19 6 0 0 0 0 94 0 16
2017 FT 52 32 8 6 3 0 0 84 8 313
2017 FT-02 57 27 13 3 0 0 0 84 3 37
2017 FT-03 50 34 8 5 3 0 0 84 8 96
2017 FT-04 52 32 6 11 0 0 0 84 11 85
2017 FT-05 50 34 3 5 8 0 0 84 13 62
2017 FT-06 56 28 17 0 0 0 0 83 0 18
2014 FT 51 30 8 7 2 1 0 82 10 294
2014 FT-02 50 39 3 3 0 6 0 94 3 36
2014 FT-03 48 30 13 6 3 0 0 78 9 77
2014 FT-04 56 28 7 4 4 0 1 85 8 81
2014 FT-05 42 33 6 14 3 2 0 77 17 66
2014 FT-06 71 19 5 5 0 0 0 90 5 21
2011 FT 39 35 10 12 3 0 0 74 16 322
2011 FT-02 31 32 21 13 3 0 0 63 16 38
2011 FT-03 39 34 10 17 0 0 0 73 17 77
2011 FT-04 34 39 10 10 7 0 0 73 17 98
2011 FT-05 38 40 5 15 1 0 0 78 16 73
2011 FT-06 65 15 12 4 4 0 0 81 8 26
2008 FT 36 36 11 11 7 0 0 72 17 253
2008 FT-02 40 30 17 7 7 0 0 70 13 30
2008 FT-03 24 53 2 12 9 0 0 77 22 54
2008 FT-04 45 34 14 3 4 0 0 79 7 70
2008 FT-05 39 30 12 14 5 0 0 69 18 63
2008 FT-06 26 26 5 26 11 5 0 56 39 19

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 56 22 10 6 4 1 1 80 10 283
2019 FT-02 63 24 5 0 5 0 3 89 5 38
2019 FT-03 51 21 12 6 7 2 1 75 13 86
2019 FT-04 48 26 13 9 1 3 0 76 11 77
2019 FT-05 59 20 10 6 2 0 2 81 8 49
2019 FT-06 80 20 0 0 0 0 0 100 0 15
2017 FT 59 27 6 6 1 1 0 88 7 312
2017 FT-02 65 24 11 0 0 0 0 89 0 37
2017 FT-03 55 28 7 6 2 1 1 85 8 95
2017 FT-04 59 31 2 6 0 2 0 92 6 85
2017 FT-05 56 27 5 8 2 2 0 85 10 62
2017 FT-06 72 22 6 0 0 0 0 94 0 18
2014 FT 59 23 10 4 2 3 0 84 6 294
2014 FT-02 64 17 11 3 0 3 3 85 3 36
2014 FT-03 53 25 13 5 1 3 0 80 7 77
2014 FT-04 62 21 10 2 2 2 0 85 5 81
2014 FT-05 52 32 6 5 3 3 0 86 8 66
2014 FT-06 81 10 10 0 0 0 0 90 0 21
2011 FT 50 26 10 8 3 2 1 78 11 322
2011 FT-02 42 21 18 16 3 0 0 63 18 38
2011 FT-03 38 27 18 10 0 4 3 69 11 77
2011 FT-04 47 24 7 10 6 3 2 75 17 98
2011 FT-05 57 33 4 1 3 1 0 92 4 73
2011 FT-06 81 15 0 0 4 0 0 96 4 26
2008 FT 44 28 12 7 7 1 0 73 15 253
2008 FT-02 40 33 17 7 0 0 3 76 7 30
2008 FT-03 42 29 12 5 11 0 0 71 16 54
2008 FT-04 47 27 13 7 6 1 0 74 13 70
2008 FT-05 48 29 9 9 5 0 0 77 14 63
2008 FT-06 32 26 11 5 16 11 0 65 24 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 49 30 10 8 2 0 1 80 10 285
2019 FT-02 53 34 3 3 5 0 3 89 8 38
2019 FT-03 48 23 16 9 3 0 0 71 13 87
2019 FT-04 40 36 9 13 0 0 1 78 13 77
2019 FT-05 55 35 6 4 0 0 0 90 4 49
2019 FT-06 73 27 0 0 0 0 0 100 0 15
2017 FT 54 32 6 6 3 0 0 86 8 313
2017 FT-02 65 21 11 3 0 0 0 87 3 37
2017 FT-03 47 36 9 5 3 0 0 83 8 96
2017 FT-04 53 32 5 9 0 1 0 86 10 85
2017 FT-05 55 32 0 5 8 0 0 87 13 62
2017 FT-06 67 22 6 6 0 0 0 89 6 18
2014 FT 53 29 8 5 3 1 0 83 9 294
2014 FT-02 56 22 6 11 0 6 0 82 12 36
2014 FT-03 48 34 8 6 1 3 0 84 8 77
2014 FT-04 47 36 11 2 4 0 0 83 6 81
2014 FT-05 52 29 8 6 6 0 0 80 12 66
2014 FT-06 81 10 5 0 5 0 0 90 5 21
2011 FT 46 31 9 10 5 0 0 77 15 322
2011 FT-02 34 42 5 8 8 3 0 78 16 38
2011 FT-03 43 25 18 13 1 0 0 68 14 77
2011 FT-04 42 34 6 10 8 0 0 76 18 98
2011 FT-05 47 32 7 11 4 0 0 78 15 73
2011 FT-06 81 12 4 0 4 0 0 92 4 26
2008 FT 35 39 8 10 7 1 0 75 17 253
2008 FT-02 30 43 7 17 0 3 0 76 17 30
2008 FT-03 31 45 9 4 11 0 0 76 15 54
2008 FT-04 38 39 8 8 6 0 0 77 14 70
2008 FT-05 37 39 8 11 5 0 0 77 15 63
2008 FT-06 26 37 5 16 11 5 0 67 28 19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 84 6 5 1 2 0 1 91 4 281
2019 FT-02 89 5 3 0 0 0 3 97 0 37
2019 FT-03 83 7 6 1 2 0 1 91 3 87
2019 FT-04 81 9 3 3 4 0 0 91 7 74
2019 FT-05 90 2 2 2 4 0 0 92 6 48
2019 FT-06 94 6 0 0 0 0 0 100 0 16
2017 FT 84 10 3 1 2 0 1 95 3 313
2017 FT-02 87 5 3 0 3 0 3 94 3 37
2017 FT-03 77 17 4 1 1 0 0 94 2 96
2017 FT-04 88 7 1 1 2 0 0 95 4 85
2017 FT-05 81 10 3 2 3 0 2 92 5 62
2017 FT-06 89 11 0 0 0 0 0 100 0 18
2014 FT 86 10 2 0 1 0 1 97 2 294
2014 FT-02 89 8 3 0 0 0 0 97 0 36
2014 FT-03 86 6 5 1 0 0 1 93 1 77
2014 FT-04 86 9 0 0 5 0 0 95 5 81
2014 FT-05 82 18 0 0 0 0 0 100 0 66
2014 FT-06 90 5 0 0 0 0 5 100 0 21
2011 FT 80 9 4 2 4 0 1 90 6 321
2011 FT-02 86 5 3 3 3 0 0 92 5 37
2011 FT-03 78 10 5 0 7 0 0 88 7 77
2011 FT-04 81 7 5 2 4 0 1 89 6 98
2011 FT-05 79 12 3 3 1 0 1 93 4 73
2011 FT-06 73 8 8 4 4 0 4 84 8 26
2008 FT 73 10 5 5 5 0 3 85 10 253
2008 FT-02 87 10 3 0 0 0 0 97 0 30
2008 FT-03 69 13 2 5 7 0 4 85 13 54
2008 FT-04 73 7 4 3 7 0 6 85 10 70
2008 FT-05 75 8 6 8 3 0 0 83 11 63
2008 FT-06 53 11 11 11 11 0 5 67 22 19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 61 17 8 5 3 1 5 83 8 286
2019 FT-02 37 24 16 3 5 3 13 72 9 38
2019 FT-03 69 14 8 3 3 1 1 85 7 87
2019 FT-04 55 21 12 8 1 0 4 78 9 77
2019 FT-05 71 14 2 6 0 0 6 91 7 49
2019 FT-06 75 13 0 0 6 0 6 93 7 16
2017 FT 59 22 8 2 2 2 5 87 4 313
2017 FT-02 52 24 11 3 3 0 8 82 6 37
2017 FT-03 54 27 8 2 1 4 4 88 3 96
2017 FT-04 64 20 6 4 2 2 2 88 6 85
2017 FT-05 66 19 10 0 3 0 2 87 3 62
2017 FT-06 67 11 6 6 0 0 11 88 6 18
2014 FT 59 18 5 5 5 3 5 84 10 294
2014 FT-02 50 22 3 6 6 0 14 84 13 36
2014 FT-03 62 21 6 1 1 5 3 90 3 77
2014 FT-04 69 11 6 4 7 1 1 82 11 81
2014 FT-05 53 21 5 11 5 5 2 79 16 66
2014 FT-06 57 14 0 0 10 0 19 88 12 21
2011 FT 43 24 10 8 10 3 3 71 18 324
2011 FT-02 46 18 10 8 5 8 5 73 15 39
2011 FT-03 43 26 5 5 13 4 4 75 20 77
2011 FT-04 39 24 11 14 11 1 0 63 25 99
2011 FT-05 47 22 15 4 10 1 1 70 14 73
2011 FT-06 38 31 15 0 4 4 8 78 4 26

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 70 15 9 3 2 1 0 85 5 286
2019 FT-02 79 16 5 0 0 0 0 95 0 38
2019 FT-03 62 14 16 2 5 1 0 77 7 87
2019 FT-04 68 21 6 4 0 1 0 89 4 77
2019 FT-05 69 14 8 8 0 0 0 84 8 49
2019 FT-06 100 0 0 0 0 0 0 100 0 16
2017 FT 63 26 5 3 2 0 0 89 6 313
2017 FT-02 65 32 3 0 0 0 0 97 0 37
2017 FT-03 58 27 8 3 4 0 0 84 8 96
2017 FT-04 67 26 1 4 2 0 0 93 6 85
2017 FT-05 66 21 6 5 2 0 0 87 6 62
2017 FT-06 78 17 6 0 0 0 0 94 0 18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 58 26 8 5 3 0 0 84 8 286
2019 FT-02 68 24 3 0 5 0 0 92 5 38
2019 FT-03 56 25 7 5 7 0 0 82 11 87
2019 FT-04 49 29 16 6 0 0 0 78 6 77
2019 FT-05 57 33 2 8 0 0 0 90 8 49
2019 FT-06 81 13 0 0 0 0 6 100 0 16
2017 FT 61 24 8 4 3 0 0 85 8 313
2017 FT-02 68 16 11 5 0 0 0 84 5 37
2017 FT-03 57 20 13 7 3 0 0 77 10 96
2017 FT-04 60 27 5 4 4 1 0 88 7 85
2017 FT-05 63 26 3 2 6 0 0 89 8 62
2017 FT-06 72 22 6 0 0 0 0 94 0 18
2014 FT 60 28 6 3 3 0 0 88 6 294
2014 FT-02 61 28 8 3 0 0 0 89 3 36
2014 FT-03 57 29 4 6 3 1 0 87 9 77
2014 FT-04 54 36 5 2 2 0 0 90 5 81
2014 FT-05 61 27 8 0 5 0 0 88 5 66
2014 FT-06 86 5 5 0 5 0 0 90 5 21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 37 45 8 5 0 1 3 86 6 75
2019 FT-05 31 47 11 4 0 2 4 83 5 45
2019 FT-06 53 40 7 0 0 0 0 93 0 15
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 34 33 13 13 4 2 0 69 18 284
2019 FT-02 58 18 11 11 3 0 0 76 13 38
2019 FT-03 39 29 15 8 7 1 1 69 15 87
2019 FT-04 18 34 14 22 4 8 0 56 28 77
2019 FT-05 29 43 12 12 4 0 0 71 16 49
2019 FT-06 27 73 0 0 0 0 0 100 0 15
2017 FT 30 34 11 13 11 1 0 65 24 313
2017 FT-02 57 35 5 0 3 0 0 92 3 37
2017 FT-03 32 39 12 7 7 2 0 72 15 96
2017 FT-04 25 34 12 16 12 1 0 60 29 85
2017 FT-05 18 27 11 21 23 0 0 45 44 62
2017 FT-06 22 33 11 22 11 0 0 56 33 18
2014 FT 35 33 11 12 5 4 0 71 18 294
2014 FT-02 61 22 8 3 0 6 0 88 3 36
2014 FT-03 43 39 9 6 1 1 0 83 8 77
2014 FT-04 26 35 9 16 7 7 0 65 25 81
2014 FT-05 26 29 20 15 9 2 0 55 25 66
2014 FT-06 38 33 10 19 0 0 0 71 19 21
2011 FT 31 33 15 8 7 5 0 68 16 323
2011 FT-02 33 33 10 10 3 10 0 74 14 39
2011 FT-03 36 31 16 5 6 5 0 71 12 77
2011 FT-04 20 32 24 11 7 4 1 55 19 99
2011 FT-05 31 37 11 10 7 4 0 71 17 72
2011 FT-06 58 31 4 0 8 0 0 88 8 26

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 30 33 16 11 8 1 0 64 20 284
2019 FT-02 39 39 8 8 5 0 0 79 13 38
2019 FT-03 33 30 17 9 9 1 0 64 19 87
2019 FT-04 16 39 17 14 12 3 0 56 27 77
2019 FT-05 33 20 22 18 6 0 0 53 24 49
2019 FT-06 40 47 7 7 0 0 0 87 7 15
2017 FT 32 34 10 12 10 1 0 67 23 313
2017 FT-02 60 32 3 3 0 3 0 94 3 37
2017 FT-03 36 33 13 7 8 2 0 71 16 96
2017 FT-04 25 38 8 18 12 0 0 62 29 85
2017 FT-05 21 31 11 18 19 0 0 52 37 62
2017 FT-06 22 39 11 22 6 0 0 61 28 18
2014 FT 36 31 15 11 6 1 0 68 17 294
2014 FT-02 53 33 11 0 0 3 0 89 0 36
2014 FT-03 43 36 9 9 3 0 0 79 12 77
2014 FT-04 32 28 17 12 10 0 0 60 22 81
2014 FT-05 20 32 21 17 9 2 0 52 26 66
2014 FT-06 48 24 19 10 0 0 0 71 10 21
2011 FT 31 36 16 10 7 1 0 68 16 324
2011 FT-02 39 26 15 10 10 0 0 64 20 39
2011 FT-03 29 39 17 9 5 1 0 68 14 77
2011 FT-04 16 46 18 8 8 2 1 65 17 99
2011 FT-05 34 30 18 14 4 0 0 64 18 73
2011 FT-06 65 31 0 0 4 0 0 96 4 26
2008 FT 21 36 20 13 7 2 1 58 21 252
2008 FT-02 17 40 30 13 0 0 0 57 13 30
2008 FT-03 16 40 22 9 9 2 2 58 19 54
2008 FT-04 24 30 22 18 3 3 0 55 22 70
2008 FT-05 17 43 17 14 6 2 2 62 21 63
2008 FT-06 32 32 11 0 26 0 0 63 26 19

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 23 34 18 16 7 2 0 58 23 283
2019 FT-02 32 50 11 0 8 0 0 82 8 38
2019 FT-03 24 34 17 15 8 1 0 59 23 87
2019 FT-04 10 27 25 25 8 5 0 40 34 77
2019 FT-05 27 27 19 21 6 0 0 54 27 48
2019 FT-06 33 47 13 7 0 0 0 80 7 15
2017 FT 30 32 13 13 9 3 0 64 23 313
2017 FT-02 46 38 8 5 0 3 0 86 6 37
2017 FT-03 29 37 12 9 8 4 0 69 18 96
2017 FT-04 25 33 12 21 7 2 0 59 29 85
2017 FT-05 26 23 13 18 21 0 0 48 39 62
2017 FT-06 28 33 17 11 11 0 0 61 22 18
2014 FT 30 34 13 15 4 4 0 66 21 293
2014 FT-02 44 42 6 3 0 6 0 91 3 36
2014 FT-03 35 39 10 10 1 4 0 77 12 77
2014 FT-04 23 33 16 19 4 5 0 60 23 81
2014 FT-05 22 28 17 18 14 2 0 50 33 65
2014 FT-06 38 29 14 19 0 0 0 67 19 21
2011 FT 24 42 14 11 5 3 0 68 17 321
2011 FT-02 29 42 5 16 8 0 0 71 24 38
2011 FT-03 23 43 13 9 4 8 0 72 14 77
2011 FT-04 11 45 23 10 6 4 0 59 17 98
2011 FT-05 26 42 10 16 4 1 0 69 21 73
2011 FT-06 56 36 8 0 0 0 0 92 0 25
2008 FT 13 43 20 14 6 4 0 59 21 253
2008 FT-02 13 43 27 3 3 10 0 63 7 30
2008 FT-03 11 47 22 13 4 2 2 60 17 54
2008 FT-04 13 42 18 17 6 4 0 57 23 70
2008 FT-05 9 51 17 14 5 4 0 63 19 63
2008 FT-06 26 16 26 16 16 0 0 42 32 19

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 26 36 14 16 6 1 0 63 23 284
2019 FT-02 37 34 5 18 5 0 0 71 24 38
2019 FT-03 29 36 9 18 8 0 0 64 26 87
2019 FT-04 12 32 25 18 9 4 0 46 28 77
2019 FT-05 27 43 12 14 4 0 0 69 18 49
2019 FT-06 53 40 7 0 0 0 0 93 0 15
2017 FT 28 37 14 13 8 1 0 65 21 312
2017 FT-02 49 30 13 8 0 0 0 79 8 37
2017 FT-03 27 41 16 11 4 1 0 69 16 95
2017 FT-04 22 36 12 14 14 1 0 60 29 85
2017 FT-05 19 35 16 15 13 2 0 56 28 62
2017 FT-06 33 44 6 17 0 0 0 78 17 18
2014 FT 25 38 15 12 8 1 0 65 20 292
2014 FT-02 42 39 11 0 6 3 0 83 6 36
2014 FT-03 26 44 13 13 3 0 1 71 16 77
2014 FT-04 17 35 21 9 16 2 0 53 25 81
2014 FT-05 19 38 17 20 6 0 0 56 27 64
2014 FT-06 48 38 5 10 0 0 0 86 10 21
2011 FT 23 43 13 13 6 2 0 68 19 322
2011 FT-02 18 54 5 13 10 0 0 72 23 39
2011 FT-03 22 42 14 13 5 4 0 66 19 77
2011 FT-04 17 42 24 10 5 2 0 60 16 98
2011 FT-05 21 47 8 19 5 0 0 67 25 73
2011 FT-06 64 32 0 4 0 0 0 96 4 25
2008 FT 16 35 19 18 10 2 0 52 29 253
2008 FT-02 27 33 13 13 7 3 3 64 21 30
2008 FT-03 13 32 24 20 7 4 0 47 28 54
2008 FT-04 14 37 21 14 14 0 0 51 28 70
2008 FT-05 11 41 19 20 8 2 0 53 28 63
2008 FT-06 21 26 21 21 11 0 0 47 32 19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 51 28 13 3 1 2 1 81 5 286
2019 FT-02 50 32 16 0 0 0 3 84 0 38
2019 FT-03 49 25 15 1 2 5 2 80 4 87
2019 FT-04 47 27 13 9 1 3 0 76 11 77
2019 FT-05 55 33 8 4 0 0 0 88 4 49
2019 FT-06 69 19 13 0 0 0 0 88 0 16
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 56 32 7 3 1 1 0 89 4 286
2019 FT-02 61 34 3 3 0 0 0 95 3 38
2019 FT-03 60 25 10 2 2 0 0 85 5 87
2019 FT-04 44 39 8 5 1 3 0 85 7 77
2019 FT-05 57 35 4 4 0 0 0 92 4 49
2019 FT-06 75 25 0 0 0 0 0 100 0 16
2017 FT 55 35 5 4 1 0 0 90 5 312
2017 FT-02 68 32 0 0 0 0 0 100 0 37
2017 FT-03 54 37 5 3 1 0 0 91 4 95
2017 FT-04 52 35 4 7 2 0 0 87 9 85
2017 FT-05 42 45 6 5 2 0 0 87 6 62
2017 FT-06 83 0 17 0 0 0 0 83 0 18
2014 FT 48 37 7 5 3 0 0 85 8 294
2014 FT-02 78 17 6 0 0 0 0 94 0 36
2014 FT-03 48 39 6 5 0 1 0 88 5 77
2014 FT-04 43 43 7 2 4 0 0 86 6 81
2014 FT-05 33 42 6 11 8 0 0 76 18 66
2014 FT-06 62 29 5 5 0 0 0 90 5 21
2011 FT 41 43 11 4 1 0 0 85 4 323
2011 FT-02 39 49 5 5 3 0 0 87 8 39
2011 FT-03 39 49 9 3 0 0 0 88 3 77
2011 FT-04 35 41 14 7 1 0 1 77 8 99
2011 FT-05 44 44 11 1 0 0 0 88 1 73
2011 FT-06 68 32 0 0 0 0 0 100 0 25

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 22 42 17 14 4 1 0 65 18 286
2019 FT-02 26 50 11 8 3 3 0 78 11 38
2019 FT-03 26 43 15 9 6 0 1 70 15 87
2019 FT-04 13 36 23 21 5 1 0 50 26 77
2019 FT-05 10 57 16 16 0 0 0 67 16 49
2019 FT-06 38 31 19 13 0 0 0 69 13 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 54 31 10 4 1 1 1 85 5 285
2019 FT-02 61 21 11 3 3 3 0 84 5 38
2019 FT-03 51 32 8 5 2 0 2 85 7 87
2019 FT-04 40 38 16 5 0 1 0 79 5 77
2019 FT-05 63 31 4 2 0 0 0 94 2 48
2019 FT-06 81 19 0 0 0 0 0 100 0 16
2017 FT 45 32 12 6 4 1 0 78 10 312
2017 FT-02 52 24 16 3 0 5 0 80 3 37
2017 FT-03 44 40 10 5 1 0 0 83 6 95
2017 FT-04 38 28 22 6 6 0 0 66 12 85
2017 FT-05 50 29 3 8 10 0 0 79 18 62
2017 FT-06 56 33 6 0 6 0 0 89 6 18
2014 FT 48 31 9 7 4 1 0 80 11 294
2014 FT-02 61 25 8 3 0 3 0 89 3 36
2014 FT-03 51 31 8 4 5 1 0 83 9 77
2014 FT-04 41 31 11 14 4 0 0 72 17 81
2014 FT-05 42 41 5 6 6 0 0 83 12 66
2014 FT-06 67 24 10 0 0 0 0 90 0 21
2011 FT 42 33 12 8 3 2 1 77 11 324
2011 FT-02 33 36 20 3 3 3 3 73 6 39
2011 FT-03 40 31 17 8 3 1 0 72 11 77
2011 FT-04 38 36 12 10 2 2 0 75 12 99
2011 FT-05 42 33 4 10 5 4 1 80 16 73
2011 FT-06 69 23 4 4 0 0 0 92 4 26
2008 FT 40 34 9 9 5 3 0 77 15 253
2008 FT-02 47 27 7 10 3 3 3 79 14 30
2008 FT-03 34 40 11 11 2 2 0 76 13 54
2008 FT-04 40 37 4 13 1 5 0 81 15 70
2008 FT-05 41 34 9 9 5 2 0 76 14 63
2008 FT-06 53 32 5 0 11 0 0 84 11 19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 51 35 9 4 1 0 0 86 5 286
2019 FT-02 58 32 3 5 3 0 0 89 8 38
2019 FT-03 49 37 8 5 1 0 0 86 6 87
2019 FT-04 39 39 17 5 0 0 0 78 5 77
2019 FT-05 53 39 8 0 0 0 0 92 0 49
2019 FT-06 81 19 0 0 0 0 0 100 0 16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 22 25 16 18 11 5 3 51 31 283
2019 FT-02 47 16 16 3 8 5 5 71 12 38
2019 FT-03 15 27 14 28 9 3 3 45 40 86
2019 FT-04 12 29 19 21 14 4 1 42 37 77
2019 FT-05 13 29 15 19 10 10 4 49 34 48
2019 FT-06 63 25 6 0 0 0 6 93 0 16
2017 FT 20 24 13 18 17 7 2 48 38 311
2017 FT-02 33 40 8 5 3 5 5 82 9 37
2017 FT-03 19 21 18 16 16 8 2 44 36 94
2017 FT-04 13 26 9 26 18 8 0 42 47 85
2017 FT-05 19 15 15 19 29 2 2 35 50 62
2017 FT-06 22 39 0 11 11 6 11 73 27 18
2014 FT 18 18 15 18 16 10 5 43 40 294
2014 FT-02 19 22 14 14 6 19 6 56 26 36
2014 FT-03 18 22 12 22 14 8 4 46 41 77
2014 FT-04 14 15 17 20 21 11 2 33 47 81
2014 FT-05 14 18 17 15 21 11 5 38 43 66
2014 FT-06 43 19 10 10 0 0 19 76 12 21
2011 FT 12 20 18 15 16 11 7 40 38 323
2011 FT-02 10 20 18 15 10 15 10 41 34 39
2011 FT-03 14 18 17 14 20 13 3 39 41 76
2011 FT-04 5 18 23 16 16 16 5 30 41 99
2011 FT-05 11 22 14 21 16 5 11 39 44 73
2011 FT-06 27 31 8 4 15 4 12 68 23 26

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FT 28 32 18 14 7 1 0 60 22 284
2019 FT-02 45 24 13 11 5 3 0 70 16 38
2019 FT-03 28 36 18 6 10 2 0 65 16 87
2019 FT-04 17 22 29 29 4 0 0 39 32 77
2019 FT-05 21 42 13 15 10 0 0 63 25 48
2019 FT-06 56 44 0 0 0 0 0 100 0 16
2017 FT 40 37 9 8 5 0 0 78 13 311
2017 FT-02 54 35 5 3 3 0 0 89 5 37
2017 FT-03 38 34 10 9 9 0 0 72 18 95
2017 FT-04 37 42 12 5 5 0 0 79 10 84
2017 FT-05 34 35 11 16 3 0 0 69 19 62
2017 FT-06 44 56 0 0 0 0 0 100 0 18
2014 FT 36 35 11 12 5 1 0 71 17 294
2014 FT-02 44 31 11 8 3 3 0 77 11 36
2014 FT-03 35 32 13 17 3 0 0 68 19 77
2014 FT-04 35 37 9 12 7 0 0 72 20 81
2014 FT-05 23 41 17 11 8 2 0 65