2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 24 53 5 14 3 0 0 78 17 1046
2019 FS-01 26 52 5 12 5 0 0 78 17 81
2019 FS-02 26 51 5 15 3 0 0 77 18 366
2019 FS-03 23 56 5 14 2 0 0 79 16 456
2019 FS-04 24 55 5 10 7 0 0 79 16 123
2017 FS 16 54 8 16 6 0 0 70 22 1092
2017 FS-01 10 61 9 14 6 0 0 70 21 66
2017 FS-02 20 52 7 15 6 0 0 72 21 414
2017 FS-03 14 56 9 15 6 0 0 70 21 461
2017 FS-04 13 55 7 19 5 0 0 68 25 129
2014 FS 26 55 5 12 2 0 0 81 14 936
2014 FS-01 41 49 0 10 0 0 0 90 10 28
2014 FS-02 29 53 6 10 2 0 0 82 12 358
2014 FS-03 23 55 6 13 2 0 0 79 16 383
2014 FS-04 22 60 5 11 2 0 0 82 13 140
2011 FS 26 57 5 11 2 0 0 82 13 1073
2011 FS-01 27 65 4 3 0 1 0 93 3 73
2011 FS-02 26 59 2 9 3 0 0 85 13 400
2011 FS-03 23 56 5 13 2 0 0 79 15 418
2011 FS-04 30 51 7 10 2 0 0 81 12 162
2008 FS 27 54 5 12 2 0 0 81 14 873
2008 FS-01 30 56 5 6 0 2 0 88 6 94
2008 FS-02 26 56 6 11 1 0 0 82 12 304
2008 FS-03 30 48 5 13 2 0 0 79 16 352
2008 FS-04 20 62 4 10 5 0 0 82 14 91

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 54 23 6 12 6 0 0 77 17 1042
2019 FS-01 44 30 5 15 6 0 0 74 21 81
2019 FS-02 51 22 6 14 6 0 1 73 20 363
2019 FS-03 56 23 5 11 5 0 0 78 16 453
2019 FS-04 62 22 7 5 4 0 0 84 9 125
2017 FS 53 22 6 14 5 0 0 75 19 1090
2017 FS-01 45 22 8 20 6 0 0 67 25 66
2017 FS-02 52 23 5 14 5 0 0 76 20 413
2017 FS-03 53 21 6 13 7 0 0 75 20 460
2017 FS-04 57 21 8 12 2 0 0 78 14 129
2014 FS 56 22 5 10 6 0 0 78 17 935
2014 FS-01 68 14 4 7 7 0 0 82 14 27
2014 FS-02 56 20 6 11 7 0 0 76 18 358
2014 FS-03 55 22 6 10 7 0 1 77 17 383
2014 FS-04 56 24 4 12 4 0 0 81 16 140
2011 FS 58 19 6 13 4 0 0 77 17 1073
2011 FS-01 45 22 12 12 8 0 0 67 20 73
2011 FS-02 56 20 7 13 4 0 0 76 17 400
2011 FS-03 62 16 4 13 5 0 0 78 18 418
2011 FS-04 57 25 4 12 2 0 0 82 14 162
2008 FS 58 20 6 12 5 0 0 78 16 872
2008 FS-01 66 17 7 8 2 0 0 83 10 94
2008 FS-02 50 24 6 15 5 0 0 74 20 305
2008 FS-03 61 19 6 11 4 0 0 79 15 351
2008 FS-04 63 16 6 9 7 0 0 79 16 90

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 31 36 7 15 11 0 0 67 26 1045
2019 FS-01 25 41 5 16 14 0 0 65 30 81
2019 FS-02 28 35 8 15 13 0 0 64 28 364
2019 FS-03 33 34 7 15 10 0 0 67 26 455
2019 FS-04 35 38 7 13 6 0 0 73 19 125
2017 FS 31 39 7 14 8 0 0 71 23 1089
2017 FS-01 20 38 8 24 10 0 0 58 34 66
2017 FS-02 31 38 5 16 9 0 0 70 25 413
2017 FS-03 34 40 7 11 8 0 0 75 19 459
2017 FS-04 30 41 6 19 4 0 0 71 23 129
2014 FS 39 38 8 11 4 0 0 77 15 934
2014 FS-01 42 37 14 7 0 0 0 79 7 28
2014 FS-02 39 37 8 12 4 0 0 76 16 358
2014 FS-03 39 39 8 11 4 0 0 77 15 382
2014 FS-04 41 39 8 9 4 0 0 79 13 139
2011 FS 39 36 9 12 5 0 0 75 16 1070
2011 FS-01 44 36 5 11 4 0 0 80 15 73
2011 FS-02 35 40 10 11 4 0 0 75 15 399
2011 FS-03 39 33 10 11 6 0 0 73 18 416
2011 FS-04 43 35 6 14 3 0 0 77 17 162

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 17 45 14 17 6 0 0 63 23 1045
2019 FS-01 19 38 16 15 11 0 0 57 26 80
2019 FS-02 15 42 15 20 7 0 1 57 28 366
2019 FS-03 18 47 13 16 5 1 0 65 21 454
2019 FS-04 20 51 15 10 2 0 1 72 13 125
2018 FS 13 50 12 19 6 0 0 63 25 919
2018 FS-01 18 50 11 11 9 0 0 68 20 54
2018 FS-02 11 50 13 20 5 0 0 62 26 324
2018 FS-03 14 49 12 18 7 0 0 63 25 417
2018 FS-04 15 51 11 18 4 0 0 66 23 111
2017 FS 14 43 14 21 8 0 0 57 29 1088
2017 FS-01 13 44 15 20 8 0 0 57 28 66
2017 FS-02 16 40 15 21 8 0 0 56 29 413
2017 FS-03 14 45 11 21 8 0 0 60 29 460
2017 FS-04 11 49 15 19 5 0 0 60 25 128
2014 FS 18 44 15 17 6 0 1 62 23 936
2014 FS-01 28 48 10 11 4 0 0 75 14 28
2014 FS-02 20 41 17 18 5 0 0 61 23 358
2014 FS-03 16 43 15 17 7 0 1 60 24 383
2014 FS-04 19 50 8 15 8 0 0 69 23 140
2011 FS 21 48 13 13 4 0 0 69 18 1071
2011 FS-01 34 44 10 8 4 0 0 78 12 73
2011 FS-02 22 48 14 11 5 0 0 70 16 399
2011 FS-03 17 48 14 16 4 0 0 66 20 417
2011 FS-04 21 49 12 13 4 0 1 71 18 162
2008 FS 16 45 17 17 5 0 1 61 21 874
2008 FS-01 33 46 13 8 1 0 0 79 9 94
2008 FS-02 14 44 17 19 5 0 1 58 24 304
2008 FS-03 13 46 17 17 6 0 1 60 23 353
2008 FS-04 12 44 25 16 2 0 1 57 18 91

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 29 40 14 11 5 0 0 70 16 1043
2019 FS-01 26 34 20 13 6 1 0 61 19 80
2019 FS-02 26 41 13 13 6 0 0 68 19 366
2019 FS-03 30 41 14 10 5 0 0 72 14 453
2019 FS-04 37 34 17 12 0 0 0 71 12 124
2017 FS 30 42 11 11 5 0 0 73 16 1089
2017 FS-01 17 42 16 18 8 0 0 59 26 66
2017 FS-02 30 43 9 13 4 0 0 73 17 412
2017 FS-03 31 44 11 9 4 0 0 75 13 460
2017 FS-04 35 38 12 10 5 1 0 74 14 129
2014 FS 40 40 8 9 2 0 0 80 12 934
2014 FS-01 24 72 0 4 0 0 0 96 4 28
2014 FS-02 38 39 11 9 2 0 1 78 12 357
2014 FS-03 41 38 8 10 2 1 0 80 12 382
2014 FS-04 42 41 8 7 2 0 0 83 9 140

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 22 37 13 16 11 0 0 60 27 1044
2019 FS-01 17 38 15 19 11 0 0 55 30 80
2019 FS-02 22 35 13 21 8 0 0 58 29 366
2019 FS-03 22 38 12 14 13 0 0 60 27 453
2019 FS-04 24 40 13 12 11 0 0 64 23 125
2018 FS 23 36 14 16 10 0 1 60 26 914
2018 FS-01 35 24 20 9 9 0 2 60 19 54
2018 FS-02 25 38 12 15 9 0 0 64 24 322
2018 FS-03 22 38 13 18 9 0 0 60 27 415
2018 FS-04 20 31 15 20 13 0 1 51 33 110
2017 FS 23 35 13 18 11 0 0 59 28 1088
2017 FS-01 22 36 9 17 15 0 1 59 32 66
2017 FS-02 24 36 11 17 10 0 0 61 28 411
2017 FS-03 23 36 15 16 10 0 0 59 26 460
2017 FS-04 19 33 18 22 8 0 0 52 30 129
2014 FS 28 35 15 14 8 0 0 63 22 936
2014 FS-01 31 38 10 14 3 0 3 71 18 28
2014 FS-02 28 36 16 13 6 1 0 64 20 358
2014 FS-03 26 33 18 15 8 0 1 59 23 383
2014 FS-04 32 36 9 11 11 0 0 69 22 140
2011 FS 25 43 11 13 7 1 0 68 20 1072
2011 FS-01 35 30 16 12 4 1 0 67 17 73
2011 FS-02 28 43 12 11 7 1 0 71 17 400
2011 FS-03 22 44 11 15 7 1 0 66 22 418
2011 FS-04 22 47 9 19 4 0 0 69 22 161

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 36 45 10 7 2 0 0 81 9 1047
2019 FS-01 30 50 11 6 2 0 0 80 9 81
2019 FS-02 36 40 11 10 3 0 0 76 13 365
2019 FS-03 35 49 9 5 2 0 0 84 7 456
2019 FS-04 45 43 8 3 2 0 0 87 5 125
2018 FS 35 48 9 6 3 0 0 83 9 913
2018 FS-01 33 55 7 2 2 0 0 89 4 54
2018 FS-02 32 49 9 7 3 0 0 81 9 320
2018 FS-03 34 49 8 5 3 0 0 84 8 416
2018 FS-04 47 33 10 7 4 0 0 79 11 110
2017 FS 37 46 8 6 3 0 0 83 9 1090
2017 FS-01 34 49 8 3 6 0 0 83 9 66
2017 FS-02 36 44 8 8 4 0 0 80 12 412
2017 FS-03 39 46 9 5 2 0 0 85 6 461
2017 FS-04 39 48 7 4 2 0 0 87 6 129
2014 FS 36 47 8 6 2 0 0 83 9 936
2014 FS-01 38 62 0 0 0 0 0 100 0 28
2014 FS-02 33 50 8 6 3 0 0 83 9 358
2014 FS-03 38 46 7 7 2 0 0 84 9 383
2014 FS-04 41 41 10 7 1 0 0 82 8 140
2011 FS 41 43 8 6 2 0 0 84 8 1071
2011 FS-01 40 44 10 7 0 0 0 84 7 73
2011 FS-02 38 47 7 6 2 0 0 85 9 400
2011 FS-03 43 39 9 5 3 0 0 83 8 418
2011 FS-04 46 46 4 3 1 0 0 92 4 160
2008 FS 37 45 9 7 2 0 0 82 9 874
2008 FS-01 33 50 11 6 0 0 0 83 6 94
2008 FS-02 37 44 9 8 1 0 0 82 10 305
2008 FS-03 38 42 9 7 4 0 0 80 11 352
2008 FS-04 38 50 6 3 2 1 0 89 6 91

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 20 41 17 14 8 0 0 61 22 1044
2019 FS-01 20 38 16 17 7 1 0 59 25 81
2019 FS-02 21 40 17 13 8 0 0 62 21 366
2019 FS-03 18 42 17 14 9 0 0 60 23 453
2019 FS-04 23 40 18 13 7 0 0 63 19 124
2018 FS 16 41 18 14 11 0 0 57 25 915
2018 FS-01 22 44 17 9 7 0 0 67 17 54
2018 FS-02 18 41 17 11 12 0 0 60 24 323
2018 FS-03 14 40 22 14 9 0 0 54 24 414
2018 FS-04 15 40 8 20 16 0 0 56 36 111
2017 FS 18 40 17 15 9 0 0 59 24 1089
2017 FS-01 22 49 7 12 6 1 1 74 19 66
2017 FS-02 21 37 16 16 10 0 0 58 26 411
2017 FS-03 16 42 19 16 7 0 0 58 23 461
2017 FS-04 17 43 15 13 12 0 0 60 25 129
2014 FS 19 42 16 15 7 0 0 62 22 935
2014 FS-01 27 55 14 3 0 0 0 83 3 28
2014 FS-02 21 42 16 13 8 0 0 63 21 358
2014 FS-03 18 43 15 17 7 1 0 62 24 383
2014 FS-04 18 41 14 20 7 0 0 59 27 140
2011 FS 17 46 16 13 7 0 0 63 21 1073
2011 FS-01 23 41 20 12 1 0 1 65 14 73
2011 FS-02 18 47 16 12 6 1 0 66 18 400
2011 FS-03 14 48 16 13 8 0 0 62 22 418
2011 FS-04 17 44 14 19 7 0 0 61 25 162

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 23 47 11 14 4 0 0 70 18 1038
2019 FS-01 20 39 11 23 5 1 0 60 28 79
2019 FS-02 25 46 12 12 5 0 0 71 17 365
2019 FS-03 22 49 10 15 5 0 0 71 19 451
2019 FS-04 22 55 10 12 1 0 0 76 13 124
2018 FS 20 48 13 12 6 0 0 68 19 916
2018 FS-01 28 44 7 13 7 0 0 72 20 54
2018 FS-02 19 49 14 12 7 0 0 68 19 323
2018 FS-03 20 47 14 14 5 0 0 67 19 415
2018 FS-04 22 49 12 9 8 0 0 71 17 111
2017 FS 22 46 14 14 4 0 0 68 18 1090
2017 FS-01 16 49 18 8 7 0 1 66 16 66
2017 FS-02 24 42 13 17 3 0 0 67 20 412
2017 FS-03 22 51 12 11 4 0 0 72 16 461
2017 FS-04 23 40 17 15 4 0 0 63 20 129

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 40 46 8 5 2 0 0 86 7 1040
2019 FS-01 46 39 9 4 3 0 0 85 6 80
2019 FS-02 38 45 8 6 2 0 0 84 8 363
2019 FS-03 39 48 7 5 1 0 0 87 6 453
2019 FS-04 45 43 7 4 1 0 0 88 5 124
2018 FS 45 43 5 5 2 0 0 88 6 916
2018 FS-01 48 37 6 7 2 0 0 85 9 54
2018 FS-02 43 46 5 4 2 0 0 89 6 323
2018 FS-03 43 44 6 4 2 0 0 88 6 414
2018 FS-04 51 35 6 7 0 0 0 87 7 112
2017 FS 40 43 9 5 2 0 0 84 7 1089
2017 FS-01 40 33 17 6 3 0 1 74 9 66
2017 FS-02 42 39 10 7 1 0 0 81 9 412
2017 FS-03 37 50 8 3 1 0 0 87 5 461
2017 FS-04 45 40 7 5 4 0 0 85 9 129
2014 FS 38 44 9 7 2 0 0 82 8 936
2014 FS-01 59 38 3 0 0 0 0 97 0 28
2014 FS-02 36 45 9 9 1 0 0 81 10 358
2014 FS-03 38 45 10 5 2 0 0 83 8 383
2014 FS-04 41 44 8 6 1 0 0 85 7 140
2011 FS 35 48 9 6 2 0 0 83 8 1072
2011 FS-01 44 45 8 3 0 0 0 89 3 73
2011 FS-02 35 46 9 7 2 0 0 81 10 399
2011 FS-03 35 48 9 6 3 0 0 82 9 418
2011 FS-04 35 52 9 2 2 0 0 86 4 162
2008 FS 39 44 9 5 2 0 0 84 8 875
2008 FS-01 41 42 13 2 2 0 0 83 4 94
2008 FS-02 39 47 9 4 1 0 0 86 5 305
2008 FS-03 41 41 9 7 3 0 0 82 10 353
2008 FS-04 35 47 4 12 2 0 0 81 14 91

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 25 42 15 12 6 0 0 67 18 1040
2019 FS-01 24 34 20 13 8 1 0 59 21 79
2019 FS-02 24 42 14 13 6 0 0 67 20 366
2019 FS-03 25 44 15 10 6 1 0 69 16 451
2019 FS-04 28 41 15 11 5 0 0 69 16 124
2018 FS 23 43 14 12 8 0 0 66 20 916
2018 FS-01 26 48 7 11 7 0 0 74 19 54
2018 FS-02 25 42 14 10 9 0 0 67 19 323
2018 FS-03 20 46 15 13 7 0 0 66 19 415
2018 FS-04 27 32 14 14 12 0 0 59 26 111
2017 FS 23 39 15 14 9 0 0 63 23 1089
2017 FS-01 26 40 8 16 11 0 0 65 27 66
2017 FS-02 26 36 12 14 11 0 0 62 26 413
2017 FS-03 21 43 18 13 6 0 0 64 18 460
2017 FS-04 23 38 14 15 10 0 0 61 25 128

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 51 37 8 3 1 0 0 88 4 1034
2019 FS-01 47 31 12 6 4 0 0 78 10 81
2019 FS-02 48 38 9 4 1 0 0 86 5 362
2019 FS-03 52 39 7 1 1 0 0 91 2 448
2019 FS-04 58 33 7 2 0 0 0 91 2 123
2018 FS 49 40 7 3 2 0 0 89 4 910
2018 FS-01 50 41 7 0 2 0 0 91 2 54
2018 FS-02 46 43 7 2 2 0 0 89 3 320
2018 FS-03 51 39 6 3 2 0 0 90 5 412
2018 FS-04 52 35 7 5 1 0 0 87 6 112
2017 FS 53 35 8 3 1 0 0 88 4 1087
2017 FS-01 38 40 16 3 3 0 0 78 6 66
2017 FS-02 53 34 8 5 1 0 0 87 5 412
2017 FS-03 56 36 6 2 1 0 0 92 2 459
2017 FS-04 56 33 9 1 0 0 0 89 1 128
2014 FS 57 33 7 2 1 0 0 90 3 935
2014 FS-01 59 38 3 0 0 0 0 97 0 28
2014 FS-02 52 37 7 2 1 0 0 90 4 358
2014 FS-03 61 29 8 2 1 0 0 89 2 382
2014 FS-04 57 35 6 1 1 0 0 93 1 140
2011 FS 51 39 6 3 1 0 0 90 4 1072
2011 FS-01 44 46 8 0 1 0 0 90 1 72
2011 FS-02 47 42 7 3 1 0 0 89 4 400
2011 FS-03 55 34 6 3 1 0 0 90 4 418
2011 FS-04 56 38 4 1 1 0 0 94 2 162

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 27 42 13 12 5 0 0 70 17 1036
2019 FS-01 18 35 17 16 13 0 0 54 29 80
2019 FS-02 25 41 12 16 5 0 0 66 22 365
2019 FS-03 30 42 14 9 4 0 0 73 13 447
2019 FS-04 28 48 13 10 1 0 0 77 10 124
2018 FS 27 44 13 12 5 0 0 71 17 913
2018 FS-01 30 30 17 19 6 0 0 59 24 54
2018 FS-02 22 46 13 13 5 1 0 69 18 321
2018 FS-03 28 47 11 10 4 0 0 75 14 414
2018 FS-04 32 36 15 10 6 0 0 68 17 111
2017 FS 29 43 11 12 5 0 0 72 17 1086
2017 FS-01 19 40 16 17 8 0 0 59 25 66
2017 FS-02 27 40 14 14 6 0 0 67 19 412
2017 FS-03 31 48 8 9 4 0 0 79 13 458
2017 FS-04 32 43 9 14 1 0 0 75 16 128
2014 FS 23 49 12 11 5 0 0 72 16 936
2014 FS-01 27 51 18 3 0 0 0 78 3 28
2014 FS-02 20 48 16 11 6 0 0 67 17 358
2014 FS-03 24 47 12 12 5 0 0 71 17 383
2014 FS-04 25 57 5 10 3 0 0 82 13 140
2011 FS 31 47 10 8 3 0 0 78 11 1072
2011 FS-01 28 50 11 11 0 0 0 78 11 72
2011 FS-02 27 46 13 10 3 1 0 74 13 400
2011 FS-03 34 46 8 7 4 0 0 81 11 418
2011 FS-04 36 49 8 4 2 0 0 85 7 162

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 29 38 16 11 5 0 0 67 17 1044
2019 FS-01 29 30 15 17 9 0 0 59 26 81
2019 FS-02 27 39 15 12 6 0 0 66 19 365
2019 FS-03 30 39 17 9 5 0 0 69 14 454
2019 FS-04 32 40 16 10 2 0 0 72 12 124
2018 FS 29 39 16 10 7 0 0 67 17 913
2018 FS-01 26 35 24 7 7 0 0 61 15 54
2018 FS-02 29 38 15 10 8 0 0 67 18 321
2018 FS-03 29 41 15 10 6 0 0 70 16 414
2018 FS-04 28 34 17 13 8 0 0 62 21 111
2017 FS 31 37 14 12 6 0 0 68 18 1084
2017 FS-01 22 37 15 21 3 1 0 60 25 66
2017 FS-02 30 35 13 14 8 0 0 65 22 410
2017 FS-03 33 39 14 9 5 0 0 72 14 458
2017 FS-04 27 43 13 13 4 0 0 70 17 128
2014 FS 28 42 14 11 4 0 0 71 16 936
2014 FS-01 24 48 17 7 0 4 0 75 7 28
2014 FS-02 29 40 16 10 5 0 0 69 15 358
2014 FS-03 27 43 12 12 5 1 0 71 17 383
2014 FS-04 30 46 13 9 2 0 0 76 11 140

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 22 45 14 13 5 0 1 68 18 1038
2019 FS-01 20 39 17 18 5 1 0 60 23 79
2019 FS-02 23 43 16 13 4 0 1 67 17 365
2019 FS-03 22 48 12 12 5 1 0 70 18 451
2019 FS-04 22 46 13 15 3 0 2 69 18 123
2018 FS 23 40 16 14 6 0 0 63 20 917
2018 FS-01 28 31 19 17 6 0 0 59 22 54
2018 FS-02 22 39 16 16 7 0 0 61 22 324
2018 FS-03 23 43 16 13 5 0 0 66 18 414
2018 FS-04 24 36 16 16 6 0 1 61 23 112
2017 FS 25 41 15 12 5 0 0 67 18 1086
2017 FS-01 18 48 16 8 7 3 0 69 15 66
2017 FS-02 26 39 16 12 6 0 0 65 19 412
2017 FS-03 25 44 15 11 4 1 0 70 15 458
2017 FS-04 27 38 13 19 2 0 0 65 22 128
2014 FS 27 44 15 10 3 0 1 72 13 936
2014 FS-01 20 52 17 3 3 4 0 75 7 28
2014 FS-02 25 46 15 8 4 0 1 72 12 358
2014 FS-03 26 45 15 11 3 0 0 71 14 383
2014 FS-04 33 41 13 10 3 0 0 75 13 140
2011 FS 33 45 12 6 2 1 0 79 9 1070
2011 FS-01 35 43 15 5 1 0 0 78 7 73
2011 FS-02 30 48 12 6 1 2 1 80 8 400
2011 FS-03 35 42 12 7 2 0 0 78 10 416
2011 FS-04 37 47 9 4 3 0 0 84 7 161

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 40 41 12 5 2 0 0 82 7 1045
2019 FS-01 37 42 10 8 4 0 0 79 11 81
2019 FS-02 37 43 13 5 2 0 0 81 7 365
2019 FS-03 43 39 11 5 1 0 0 83 6 456
2019 FS-04 42 42 10 5 1 0 0 85 6 123
2018 FS 36 47 10 5 2 0 0 83 7 915
2018 FS-01 31 54 7 6 2 0 0 85 7 54
2018 FS-02 35 46 11 6 2 0 0 82 7 323
2018 FS-03 36 49 9 4 2 0 0 85 6 415
2018 FS-04 42 37 11 6 4 0 0 79 10 110
2017 FS 41 41 10 6 2 0 0 82 8 1085
2017 FS-01 29 53 12 3 3 0 0 81 6 66
2017 FS-02 39 40 11 7 2 0 0 80 9 412
2017 FS-03 43 42 8 5 2 0 0 86 7 458
2017 FS-04 42 38 12 6 1 0 0 81 8 127
2014 FS 41 43 9 5 1 0 0 85 6 936
2014 FS-01 45 48 7 0 0 0 0 93 0 28
2014 FS-02 35 47 11 5 2 0 0 83 7 358
2014 FS-03 44 40 9 5 1 0 0 85 6 383
2014 FS-04 49 38 6 5 1 0 0 87 6 140
2011 FS 47 41 8 4 1 0 0 87 5 1072
2011 FS-01 49 36 13 3 0 0 0 85 3 73
2011 FS-02 43 45 7 4 1 0 0 88 5 400
2011 FS-03 49 37 8 4 1 0 0 86 5 418
2011 FS-04 52 43 2 2 1 0 0 94 3 161
2008 FS 46 41 7 5 1 0 0 87 6 875
2008 FS-01 42 46 8 3 0 0 0 88 3 94
2008 FS-02 47 40 9 4 0 0 0 87 4 305
2008 FS-03 43 42 6 7 2 0 0 85 9 353
2008 FS-04 52 40 4 0 2 1 0 93 2 91

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 13 27 24 19 17 0 0 40 36 1044
2019 FS-01 19 33 21 19 9 0 0 52 27 81
2019 FS-02 14 28 25 18 15 0 0 42 33 365
2019 FS-03 11 25 24 20 20 0 0 36 40 453
2019 FS-04 12 25 26 18 19 0 0 37 37 125
2018 FS 13 26 23 20 17 0 0 40 37 917
2018 FS-01 13 26 22 24 15 0 0 39 39 54
2018 FS-02 15 28 23 19 15 0 0 43 34 325
2018 FS-03 13 24 24 22 17 0 0 37 39 415
2018 FS-04 11 25 22 16 25 0 0 37 42 111
2017 FS 14 31 24 18 12 1 0 46 30 1091
2017 FS-01 14 35 24 17 10 0 0 49 27 66
2017 FS-02 15 32 25 18 9 1 0 48 27 414
2017 FS-03 12 32 24 18 13 1 0 45 31 461
2017 FS-04 13 27 22 19 19 0 0 40 38 128
2014 FS 15 32 26 15 12 0 0 47 27 936
2014 FS-01 24 41 24 3 3 3 0 68 7 28
2014 FS-02 16 36 24 14 9 0 1 52 24 358
2014 FS-03 14 28 27 16 14 1 0 42 31 383
2014 FS-04 13 29 25 17 16 0 0 41 34 140
2011 FS 14 31 24 18 12 0 0 46 30 1072
2011 FS-01 20 30 25 10 15 0 0 50 25 72
2011 FS-02 15 34 25 17 9 1 0 50 25 400
2011 FS-03 10 32 24 19 15 0 1 42 34 418
2011 FS-04 16 25 21 27 11 0 0 41 38 162
2008 FS 14 26 26 20 13 0 0 41 33 875
2008 FS-01 17 33 32 9 9 0 0 50 18 94
2008 FS-02 16 24 27 21 12 0 0 40 33 305
2008 FS-03 12 25 24 24 14 0 0 37 39 353
2008 FS-04 10 29 31 17 14 0 0 39 30 91

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 8 25 43 19 5 0 0 24 33 1048
2019 FS-01 7 31 37 20 5 0 0 25 38 81
2019 FS-02 6 23 44 19 6 0 1 25 30 365
2019 FS-03 9 24 44 18 4 0 0 23 34 457
2019 FS-04 8 27 47 14 5 0 0 19 35 125
2018 FS 9 28 41 18 4 0 0 22 37 918
2018 FS-01 6 17 43 31 2 0 2 34 23 54
2018 FS-02 7 27 40 19 5 1 1 24 35 324
2018 FS-03 9 30 41 16 4 0 0 20 39 416
2018 FS-04 13 29 41 15 3 0 0 18 41 111
2017 FS 8 28 41 18 4 1 1 22 37 1088
2017 FS-01 8 24 35 26 6 0 0 33 32 65
2017 FS-02 8 27 39 21 4 1 0 25 35 412
2017 FS-03 7 29 42 16 4 0 1 21 37 460
2017 FS-04 11 28 47 11 2 0 1 14 40 129
2014 FS 9 27 43 16 4 0 0 20 37 934
2014 FS-01 0 17 52 27 0 3 0 28 18 28
2014 FS-02 9 26 42 17 5 1 1 22 35 357
2014 FS-03 9 30 45 12 4 0 0 16 39 383
2014 FS-04 11 26 40 20 4 0 0 24 36 140
2011 FS 7 30 42 15 4 0 1 19 38 1070
2011 FS-01 4 18 47 22 6 0 3 28 23 72
2011 FS-02 6 28 44 16 4 0 1 21 35 400
2011 FS-03 9 33 40 13 3 0 2 17 43 418
2011 FS-04 6 30 44 14 4 1 1 18 37 160
2008 FS 8 31 41 15 3 0 1 18 40 875
2008 FS-01 5 22 42 20 8 2 1 29 28 94
2008 FS-02 9 27 41 19 4 0 1 22 36 305
2008 FS-03 9 38 39 11 2 0 1 13 47 353
2008 FS-04 8 33 43 15 2 0 0 17 40 91

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 7 21 36 26 8 0 1 35 29 1045
2019 FS-01 9 19 37 26 7 1 1 34 28 80
2019 FS-02 9 19 33 27 9 0 2 37 28 363
2019 FS-03 6 23 36 27 7 1 1 34 29 457
2019 FS-04 8 20 42 19 11 0 0 30 28 125
2018 FS 8 21 37 27 7 0 1 33 29 915
2018 FS-01 4 11 34 36 11 2 2 49 16 53
2018 FS-02 10 20 36 25 8 0 1 33 31 323
2018 FS-03 8 21 41 25 5 0 0 30 29 415
2018 FS-04 7 28 28 32 5 0 1 36 35 111
2017 FS 7 21 36 25 8 1 2 34 29 1086
2017 FS-01 7 26 25 20 16 3 2 38 35 66
2017 FS-02 9 18 33 27 9 1 3 37 28 412
2017 FS-03 7 23 36 26 7 1 1 33 30 457
2017 FS-04 4 21 49 23 3 0 0 26 25 129
2014 FS 12 24 36 21 6 1 1 28 36 934
2014 FS-01 0 14 38 31 14 3 0 46 14 28
2014 FS-02 10 18 39 24 7 1 0 32 29 357
2014 FS-03 13 30 34 17 4 0 1 22 44 383
2014 FS-04 14 23 33 22 5 1 2 28 39 140
2011 FS 9 22 37 22 7 1 2 30 32 1068
2011 FS-01 3 13 33 32 11 6 3 47 17 72
2011 FS-02 6 21 36 26 8 1 2 35 28 399
2011 FS-03 11 24 35 20 5 0 3 26 37 416
2011 FS-04 9 24 44 16 6 1 1 22 33 161
2008 FS 11 24 37 20 6 1 1 26 36 874
2008 FS-01 3 16 37 29 14 1 1 43 19 94
2008 FS-02 9 21 36 27 6 0 1 33 30 304
2008 FS-03 14 28 39 14 4 0 1 19 42 353
2008 FS-04 10 30 44 12 3 0 1 16 40 91

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 17 27 34 17 4 1 1 21 44 1046
2019 FS-01 16 32 30 17 4 1 0 21 49 81
2019 FS-02 19 24 33 19 4 0 1 23 44 365
2019 FS-03 16 29 34 16 3 1 1 19 47 457
2019 FS-04 15 24 39 18 4 0 0 22 39 123
2018 FS 19 27 34 16 3 0 1 20 46 916
2018 FS-01 7 15 39 31 4 0 4 36 23 54
2018 FS-02 17 29 32 17 4 1 0 22 46 322
2018 FS-03 21 28 35 12 3 0 0 16 49 416
2018 FS-04 23 22 36 16 2 0 1 18 45 111
2017 FS 19 26 33 15 5 0 1 20 46 1087
2017 FS-01 20 22 35 13 6 2 2 20 43 66
2017 FS-02 19 25 32 15 6 0 3 22 46 412
2017 FS-03 21 27 32 16 3 0 1 19 48 458
2017 FS-04 13 34 32 16 5 0 0 21 47 129
2014 FS 19 28 32 16 4 0 1 20 48 933
2014 FS-01 0 35 27 20 14 3 0 35 37 28
2014 FS-02 18 28 31 18 4 0 1 22 47 357
2014 FS-03 21 30 33 12 3 1 0 15 51 382
2014 FS-04 21 27 31 16 4 0 1 21 48 140
2011 FS 16 26 32 18 6 1 2 25 43 1071
2011 FS-01 8 18 35 19 12 3 4 34 28 72
2011 FS-02 17 25 32 17 6 0 2 24 43 400
2011 FS-03 16 26 33 19 4 0 2 24 43 418
2011 FS-04 19 28 29 19 4 1 1 23 47 161
2008 FS 14 26 35 17 5 1 2 23 41 874
2008 FS-01 10 33 35 9 5 2 5 16 46 93
2008 FS-02 17 23 34 19 5 1 1 24 41 305
2008 FS-03 14 27 34 17 6 0 1 24 41 353
2008 FS-04 13 29 35 21 2 0 0 23 42 91

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 15 29 39 15 3 0 0 17 44 1039
2019 FS-01 17 20 40 20 1 1 0 22 38 81
2019 FS-02 14 28 40 14 3 0 1 17 43 362
2019 FS-03 15 28 37 17 2 0 0 19 44 454
2019 FS-04 17 36 40 5 2 0 1 7 53 122
2018 FS 17 31 37 12 3 0 0 15 48 917
2018 FS-01 11 26 37 22 4 0 0 26 37 54
2018 FS-02 16 29 37 14 3 1 0 17 46 324
2018 FS-03 19 30 37 11 3 0 0 14 49 416
2018 FS-04 16 40 34 7 2 0 0 9 57 110
2017 FS 15 27 37 16 4 0 1 20 43 1087
2017 FS-01 9 22 40 22 7 0 0 29 31 66
2017 FS-02 17 25 36 16 5 0 1 21 42 412
2017 FS-03 15 28 37 15 3 0 1 19 44 458
2017 FS-04 14 34 38 13 2 0 0 15 47 129
2014 FS 14 31 35 17 3 0 0 20 45 927
2014 FS-01 4 14 28 43 7 3 0 52 19 27
2014 FS-02 10 29 37 20 4 0 0 24 39 356
2014 FS-03 17 34 34 13 2 0 0 15 51 381
2014 FS-04 17 32 35 11 3 0 1 14 50 137
2011 FS 14 28 36 17 3 0 1 21 42 1068
2011 FS-01 7 22 32 29 6 1 3 36 30 72
2011 FS-02 11 29 35 19 4 0 1 23 41 399
2011 FS-03 15 29 39 15 2 0 0 17 44 417
2011 FS-04 19 29 36 14 2 1 1 16 48 161
2008 FS 12 28 37 18 3 0 1 21 41 875
2008 FS-01 5 23 43 19 7 1 2 27 29 94
2008 FS-02 13 26 38 20 2 0 0 22 40 305
2008 FS-03 14 33 37 14 2 0 1 16 47 353
2008 FS-04 13 32 31 23 1 0 0 24 45 91

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 24 33 26 12 3 1 1 15 58 1048
2019 FS-01 26 37 18 9 6 4 0 15 66 81
2019 FS-02 23 34 26 13 2 1 1 15 58 366
2019 FS-03 25 32 27 12 2 1 1 14 58 456
2019 FS-04 27 31 26 11 3 0 1 14 59 125
2018 FS 26 34 27 9 2 1 1 11 61 920
2018 FS-01 26 31 26 15 0 0 2 15 58 54
2018 FS-02 24 36 27 9 2 1 1 12 61 325
2018 FS-03 26 34 26 8 3 1 2 11 62 417
2018 FS-04 32 27 31 7 2 0 1 9 59 111
2017 FS 30 33 23 8 2 1 1 11 65 1089
2017 FS-01 33 24 16 12 6 3 5 20 63 66
2017 FS-02 28 35 23 9 2 2 1 12 65 413
2017 FS-03 31 34 24 8 1 1 1 9 66 459
2017 FS-04 35 30 27 5 2 0 0 8 65 129
2014 FS 28 33 27 8 3 1 1 11 62 933
2014 FS-01 10 20 35 21 10 3 0 32 32 28
2014 FS-02 25 34 28 9 3 0 1 12 60 356
2014 FS-03 32 35 23 6 2 0 1 9 68 382
2014 FS-04 33 29 27 7 2 1 1 9 63 140
2011 FS 28 33 25 9 3 1 2 12 63 1070
2011 FS-01 15 31 26 16 3 1 7 21 51 73
2011 FS-02 23 33 27 10 4 1 2 15 57 399
2011 FS-03 34 33 23 6 3 1 1 9 67 417
2011 FS-04 35 37 21 6 0 1 0 6 73 161
2008 FS 20 31 27 14 4 1 2 19 53 874
2008 FS-01 10 25 30 19 8 5 2 30 38 94
2008 FS-02 19 28 27 18 6 2 1 24 48 305
2008 FS-03 24 35 26 10 1 0 2 12 61 353
2008 FS-04 21 36 24 13 2 1 2 16 59 91

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 11 25 35 21 6 1 1 28 36 1043
2019 FS-01 12 27 34 16 4 2 4 21 43 81
2019 FS-02 13 24 35 21 5 1 1 27 37 363
2019 FS-03 8 25 37 23 5 0 2 28 34 454
2019 FS-04 16 26 31 18 9 0 0 27 42 125
2018 FS 11 23 36 21 7 0 1 29 34 913
2018 FS-01 6 30 26 31 4 0 4 36 37 54
2018 FS-02 13 23 33 19 9 1 1 29 37 322
2018 FS-03 9 21 39 21 7 0 1 28 31 414
2018 FS-04 11 24 37 21 5 0 1 27 36 110
2017 FS 10 22 37 22 8 1 2 30 32 1087
2017 FS-01 15 20 44 9 9 1 1 19 35 66
2017 FS-02 10 21 35 21 10 1 3 32 31 412
2017 FS-03 8 23 36 24 6 1 2 31 32 458
2017 FS-04 11 21 41 21 6 1 1 27 32 129
2014 FS 9 20 38 22 8 1 2 31 30 934
2014 FS-01 0 17 49 31 0 3 0 32 18 28
2014 FS-02 9 16 42 24 6 1 2 31 26 357
2014 FS-03 10 24 34 18 9 2 3 28 36 383
2014 FS-04 11 17 35 25 11 0 2 36 28 140
2011 FS 8 22 38 21 7 2 3 29 32 1067
2011 FS-01 4 18 34 15 18 6 4 37 25 71
2011 FS-02 7 26 38 18 7 2 3 26 35 399
2011 FS-03 9 21 37 23 5 1 3 29 32 416
2011 FS-04 7 17 42 26 4 1 2 31 25 161
2008 FS 11 24 34 20 7 1 3 29 37 872
2008 FS-01 3 27 32 22 11 1 4 35 31 94
2008 FS-02 9 23 34 21 9 2 3 31 33 304
2008 FS-03 13 26 34 18 6 0 3 25 40 351
2008 FS-04 17 22 35 20 2 1 2 24 40 91

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 21 34 31 10 2 0 1 13 56 1043
2019 FS-01 10 40 27 14 4 3 3 18 53 80
2019 FS-02 20 31 32 13 3 0 1 16 52 363
2019 FS-03 22 36 33 8 1 0 0 9 58 456
2019 FS-04 24 38 25 10 2 0 0 13 62 124
2018 FS 24 29 34 9 2 1 0 11 54 919
2018 FS-01 4 35 41 17 2 2 0 19 40 54
2018 FS-02 25 27 33 9 4 1 0 14 53 324
2018 FS-03 27 29 35 7 2 0 0 9 56 417
2018 FS-04 21 33 34 11 0 0 1 11 54 111
2017 FS 20 31 35 9 3 1 1 12 52 1088
2017 FS-01 14 31 35 13 3 1 3 16 47 66
2017 FS-02 20 26 37 10 4 1 2 15 47 413
2017 FS-03 20 37 33 8 2 0 1 10 57 459
2017 FS-04 21 31 36 8 3 0 0 11 53 128
2014 FS 22 31 32 10 3 1 1 13 54 932
2014 FS-01 4 32 31 27 3 3 0 32 36 28
2014 FS-02 19 29 35 11 3 1 1 14 50 356
2014 FS-03 25 34 29 7 3 1 1 10 61 382
2014 FS-04 28 26 30 12 3 1 1 15 55 140

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 14 30 35 17 4 0 0 21 44 1048
2019 FS-01 17 27 36 15 5 0 0 20 44 81
2019 FS-02 13 30 34 18 4 0 1 22 43 365
2019 FS-03 14 32 34 15 4 0 0 19 46 457
2019 FS-04 13 26 40 15 6 0 0 22 38 125
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 58 22 7 8 4 0 1 81 12 1048
2019 FS-01 58 23 5 6 6 0 1 82 12 81
2019 FS-02 56 24 6 9 4 1 1 81 13 366
2019 FS-03 59 20 7 9 5 0 1 79 14 456
2019 FS-04 63 22 9 3 2 0 1 86 5 125
2017 FS 60 20 6 9 4 0 1 81 13 1090
2017 FS-01 59 20 2 10 7 0 2 80 18 66
2017 FS-02 58 22 6 9 3 0 2 81 13 412
2017 FS-03 60 20 7 9 4 0 1 80 14 461
2017 FS-04 63 20 5 9 2 0 1 84 11 129
2014 FS 66 16 5 7 4 0 2 84 11 935
2014 FS-01 79 10 4 0 7 0 0 90 7 28
2014 FS-02 66 16 5 7 4 1 2 84 11 357
2014 FS-03 64 17 5 7 4 0 2 83 12 383
2014 FS-04 72 13 5 6 2 0 1 86 9 140
2011 FS 63 20 5 7 4 0 1 84 11 1071
2011 FS-01 48 32 7 5 5 1 1 82 11 73
2011 FS-02 62 22 5 7 4 0 1 85 11 400
2011 FS-03 64 18 5 8 4 0 1 83 12 416
2011 FS-04 70 17 3 5 5 0 1 87 10 162
2008 FS 62 18 5 7 5 0 2 82 13 875
2008 FS-01 63 21 5 4 5 1 1 86 9 94
2008 FS-02 56 19 6 9 7 0 3 78 16 305
2008 FS-03 66 15 6 7 4 0 2 82 12 353
2008 FS-04 67 19 0 8 4 0 2 88 12 91

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 24 32 17 12 8 4 3 60 22 1045
2019 FS-01 20 31 22 8 10 9 1 56 19 81
2019 FS-02 20 31 16 14 9 6 4 56 26 366
2019 FS-03 24 35 15 11 8 4 3 64 20 453
2019 FS-04 33 25 20 12 5 2 3 61 18 125
2018 FS 18 36 18 11 6 7 3 61 19 917
2018 FS-01 13 39 17 15 4 11 2 59 21 54
2018 FS-02 13 32 19 13 7 11 4 54 24 325
2018 FS-03 22 38 15 11 5 6 3 66 17 413
2018 FS-04 20 42 23 5 6 3 1 64 11 112
2017 FS 21 37 12 12 7 5 6 65 21 1089
2017 FS-01 22 26 9 17 5 9 12 61 28 66
2017 FS-02 18 36 12 13 10 7 6 61 25 412
2017 FS-03 21 39 12 11 6 4 6 67 19 460
2017 FS-04 25 42 16 5 5 3 5 73 10 129
2014 FS 32 32 13 6 5 6 5 72 13 936
2014 FS-01 21 44 10 11 0 14 0 76 12 28
2014 FS-02 29 31 13 6 6 6 7 70 15 358
2014 FS-03 31 32 14 6 5 7 5 72 12 383
2014 FS-04 45 34 7 6 2 4 1 84 8 140

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 41 35 9 9 5 0 0 76 15 1045
2019 FS-01 38 35 7 15 5 0 0 72 20 80
2019 FS-02 37 33 10 12 7 0 1 71 18 366
2019 FS-03 41 37 9 7 5 1 0 79 12 454
2019 FS-04 51 33 7 7 2 0 0 84 10 125
2018 FS 39 37 10 8 5 1 0 77 13 914
2018 FS-01 33 42 6 9 4 6 0 80 14 54
2018 FS-02 33 38 10 10 7 2 0 72 18 323
2018 FS-03 43 37 10 6 3 0 1 81 9 412
2018 FS-04 42 34 12 6 5 1 0 77 11 112
2017 FS 42 33 9 8 6 1 0 76 15 1090
2017 FS-01 39 32 5 15 6 3 0 73 22 66
2017 FS-02 39 31 8 11 8 3 0 72 19 412
2017 FS-03 44 33 11 5 5 1 0 79 11 461
2017 FS-04 48 39 8 2 3 0 0 87 5 129
2014 FS 49 33 7 7 3 1 0 82 11 935
2014 FS-01 41 38 10 7 4 0 0 79 11 28
2014 FS-02 44 34 8 8 4 2 0 80 12 358
2014 FS-03 50 32 7 7 3 1 0 83 10 382
2014 FS-04 62 28 4 5 1 0 0 90 6 140

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 45 38 7 8 2 0 0 83 10 1043
2019 FS-01 41 38 10 11 0 0 0 79 11 81
2019 FS-02 40 41 7 9 2 0 1 82 11 364
2019 FS-03 45 38 6 6 3 0 0 84 9 453
2019 FS-04 56 31 5 8 0 0 0 87 8 125
2018 FS 46 40 7 5 1 0 0 86 7 918
2018 FS-01 44 41 6 9 0 0 0 85 9 54
2018 FS-02 41 44 6 6 3 0 0 85 9 326
2018 FS-03 49 37 8 5 1 0 0 86 6 413
2018 FS-04 53 36 5 4 1 0 0 89 5 112
2017 FS 45 38 7 7 3 0 0 83 10 1090
2017 FS-01 44 35 9 9 2 1 0 80 11 66
2017 FS-02 45 37 7 8 3 0 0 82 11 413
2017 FS-03 43 41 7 6 3 0 0 84 9 460
2017 FS-04 54 36 5 4 1 0 0 90 5 129
2014 FS 54 35 5 4 2 0 0 89 5 935
2014 FS-01 49 44 7 0 0 0 0 93 0 28
2014 FS-02 53 36 5 4 2 0 0 89 6 358
2014 FS-03 55 33 6 4 2 0 0 88 6 382
2014 FS-04 61 33 2 4 0 0 0 94 4 140

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 43 40 9 6 2 1 0 84 8 1048
2019 FS-01 33 39 12 8 4 4 0 75 12 81
2019 FS-02 39 41 11 6 2 0 0 80 8 366
2019 FS-03 44 41 6 5 2 1 0 87 7 456
2019 FS-04 57 35 5 2 1 0 0 92 3 125
2018 FS 40 43 10 5 2 1 0 83 7 915
2018 FS-01 41 35 9 9 2 4 0 79 12 54
2018 FS-02 39 43 10 4 2 2 0 83 7 324
2018 FS-03 40 44 9 4 2 1 0 85 6 413
2018 FS-04 42 40 9 7 2 0 0 82 9 111
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 51 30 10 4 2 1 1 83 7 1046
2019 FS-01 30 33 15 10 5 2 5 68 16 81
2019 FS-02 47 33 11 5 2 1 1 82 7 366
2019 FS-03 57 28 9 4 2 1 0 86 5 454
2019 FS-04 57 27 12 2 1 0 1 85 3 125

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 34 34 14 11 7 1 1 68 18 1048
2019 FS-01 26 36 14 16 9 0 0 62 25 81
2019 FS-02 33 31 15 13 7 1 1 65 20 367
2019 FS-03 34 36 12 10 7 1 0 71 17 455
2019 FS-04 37 35 14 9 3 2 1 73 12 125
2018 FS 26 41 14 11 7 2 1 68 18 914
2018 FS-01 35 32 17 9 4 4 0 69 13 54
2018 FS-02 26 42 10 13 6 2 1 70 19 325
2018 FS-03 25 41 15 10 8 1 1 67 18 412
2018 FS-04 21 41 16 13 7 1 1 63 20 111
2017 FS 29 38 14 12 6 1 1 68 18 1092
2017 FS-01 36 37 12 6 6 3 0 75 12 66
2017 FS-02 29 38 14 12 6 1 0 68 18 414
2017 FS-03 29 38 13 12 6 1 1 68 18 461
2017 FS-04 24 45 13 11 8 0 0 68 19 129
2014 FS 30 42 12 9 5 2 0 73 14 935
2014 FS-01 38 44 7 7 3 0 0 83 11 28
2014 FS-02 31 40 12 9 5 2 0 73 14 358
2014 FS-03 29 42 12 10 5 2 1 73 15 382
2014 FS-04 29 43 14 8 5 1 0 73 13 140
2011 FS 28 42 13 11 4 1 1 72 16 1073
2011 FS-01 33 36 14 11 4 3 0 71 15 73
2011 FS-02 30 41 14 9 4 3 0 72 13 400
2011 FS-03 28 43 11 11 6 0 1 72 17 418
2011 FS-04 25 48 13 11 2 1 1 73 14 162
2008 FS 25 40 14 13 7 1 1 65 20 875
2008 FS-01 28 42 14 11 2 4 0 73 13 94
2008 FS-02 26 39 12 15 7 0 1 66 22 305
2008 FS-03 23 40 16 12 8 0 1 63 21 353
2008 FS-04 23 37 19 10 11 1 0 60 21 91

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 43 30 12 8 5 2 1 75 14 1045
2019 FS-01 38 30 10 16 4 2 0 69 21 80
2019 FS-02 42 28 13 8 6 1 1 72 15 366
2019 FS-03 42 33 11 7 5 2 0 77 12 455
2019 FS-04 47 27 12 8 2 2 2 78 10 125
2018 FS 37 35 14 6 5 3 1 74 12 913
2018 FS-01 37 33 17 6 4 4 0 73 10 54
2018 FS-02 39 32 14 7 5 3 1 73 12 324
2018 FS-03 36 35 14 7 4 4 0 74 11 412
2018 FS-04 33 41 14 4 6 1 1 75 10 111
2017 FS 38 37 10 7 5 4 0 77 12 1089
2017 FS-01 39 33 7 11 5 6 0 76 16 66
2017 FS-02 37 37 9 8 4 4 1 77 13 412
2017 FS-03 40 35 11 7 5 3 0 77 12 460
2017 FS-04 37 45 7 3 5 2 0 84 8 129
2014 FS 43 33 11 6 3 4 1 79 10 934
2014 FS-01 48 27 10 7 4 0 4 78 11 28
2014 FS-02 41 32 10 7 4 5 1 78 11 358
2014 FS-03 43 33 11 7 2 3 1 79 10 382
2014 FS-04 44 38 9 1 3 4 0 86 5 139
2011 FS 41 31 12 7 3 5 1 76 11 1071
2011 FS-01 42 29 11 10 0 8 0 78 10 73
2011 FS-02 38 35 12 7 3 5 0 77 10 400
2011 FS-03 43 27 12 7 5 5 2 75 12 417
2011 FS-04 48 30 12 6 1 3 1 80 8 162
2008 FS 39 33 13 6 5 2 1 74 12 874
2008 FS-01 43 38 9 3 3 3 1 84 7 94
2008 FS-02 41 33 12 7 4 2 1 76 11 305
2008 FS-03 36 31 16 6 7 2 1 70 14 353
2008 FS-04 42 32 14 5 5 2 0 75 10 91

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 37 36 9 11 5 1 0 74 17 1045
2019 FS-01 26 35 11 21 6 1 0 61 27 81
2019 FS-02 35 36 11 12 5 1 1 71 17 365
2019 FS-03 39 35 7 11 6 2 0 75 17 456
2019 FS-04 43 36 10 7 3 0 1 80 10 123
2018 FS 33 38 11 9 7 2 0 73 16 906
2018 FS-01 28 37 17 7 9 2 0 66 17 54
2018 FS-02 36 34 11 10 7 2 1 71 17 323
2018 FS-03 32 41 10 8 5 2 0 76 14 406
2018 FS-04 32 40 8 11 8 0 1 73 19 111
2017 FS 37 39 9 9 5 1 0 77 14 1091
2017 FS-01 40 37 8 8 5 3 0 79 13 66
2017 FS-02 35 39 9 9 6 1 0 75 16 413
2017 FS-03 39 39 8 8 5 1 0 79 13 461
2017 FS-04 37 41 14 5 3 0 0 78 8 129
2014 FS 39 37 10 9 3 1 0 77 12 935
2014 FS-01 35 44 14 4 4 0 0 79 7 28
2014 FS-02 38 34 12 10 4 2 0 73 15 358
2014 FS-03 39 38 11 8 2 1 0 78 11 382
2014 FS-04 46 40 4 7 1 1 0 87 9 140
2011 FS 37 36 11 10 4 1 0 74 14 1072
2011 FS-01 41 31 11 14 3 0 0 73 16 73
2011 FS-02 33 40 10 11 4 3 0 75 15 399
2011 FS-03 40 33 12 8 5 1 1 74 14 418
2011 FS-04 43 35 11 9 2 0 0 78 11 162
2008 FS 33 37 12 12 5 1 0 71 17 873
2008 FS-01 34 42 11 8 1 4 0 79 9 94
2008 FS-02 34 36 12 13 4 0 0 71 17 304
2008 FS-03 32 36 12 12 7 0 0 68 19 352
2008 FS-04 38 31 13 9 7 2 0 71 16 91

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 72 15 6 3 3 1 1 89 6 1040
2019 FS-01 70 17 3 4 4 0 2 89 8 81
2019 FS-02 69 17 6 3 3 1 1 88 6 363
2019 FS-03 74 14 5 3 3 1 1 89 6 452
2019 FS-04 80 9 7 2 1 0 1 89 3 125
2017 FS 72 17 3 5 2 0 0 90 7 1088
2017 FS-01 67 23 1 8 1 0 0 90 9 66
2017 FS-02 74 15 5 4 1 0 1 89 6 413
2017 FS-03 71 19 3 5 2 0 0 90 7 458
2017 FS-04 74 18 2 6 1 0 0 92 6 129
2014 FS 76 12 4 4 3 0 1 89 7 934
2014 FS-01 82 11 3 4 0 0 0 93 4 27
2014 FS-02 73 14 5 3 3 1 1 89 6 358
2014 FS-03 77 10 4 5 2 0 1 89 7 382
2014 FS-04 78 9 4 5 4 0 1 87 9 140
2011 FS 75 14 4 3 3 1 1 90 6 1073
2011 FS-01 71 15 7 3 4 0 0 86 7 73
2011 FS-02 72 16 5 3 3 1 1 89 6 400
2011 FS-03 76 13 3 2 3 1 1 91 6 418
2011 FS-04 79 11 3 4 2 0 0 90 7 162
2008 FS 77 12 3 4 2 0 1 90 7 871
2008 FS-01 79 7 6 3 3 0 1 88 6 94
2008 FS-02 75 13 3 5 2 0 1 90 7 305
2008 FS-03 77 12 3 5 2 0 2 90 7 349
2008 FS-04 76 15 2 2 4 1 0 91 6 91

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 37 27 11 7 7 4 6 71 16 1047
2019 FS-01 36 25 8 13 10 4 5 67 25 80
2019 FS-02 39 25 12 7 7 5 6 71 15 366
2019 FS-03 34 30 11 8 7 5 5 71 17 456
2019 FS-04 44 24 14 6 5 2 6 74 11 125
2017 FS 29 26 11 9 7 8 10 67 20 1089
2017 FS-01 26 10 4 16 10 24 9 55 39 66
2017 FS-02 29 24 11 11 8 8 9 64 23 412
2017 FS-03 31 26 12 7 6 6 12 69 16 460
2017 FS-04 24 34 13 5 7 9 9 70 15 129
2014 FS 29 27 12 7 5 9 10 70 15 935
2014 FS-01 14 35 10 7 7 17 10 67 19 28
2014 FS-02 24 25 16 7 5 10 13 64 15 358
2014 FS-03 33 28 9 8 5 8 9 73 16 382
2014 FS-04 38 27 9 5 5 8 8 77 12 140
2011 FS 24 27 15 10 7 8 9 62 20 1072
2011 FS-01 22 25 19 8 10 6 10 56 21 72
2011 FS-02 23 23 18 12 8 9 8 55 23 400
2011 FS-03 25 28 12 9 7 9 10 65 20 418
2011 FS-04 25 32 14 8 2 7 11 70 13 162

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 53 25 11 5 5 1 0 78 11 1049
2019 FS-01 55 30 7 4 4 1 0 85 8 81
2019 FS-02 55 21 12 7 4 1 1 77 11 367
2019 FS-03 50 26 11 5 6 1 0 77 12 456
2019 FS-04 55 26 9 2 6 1 1 83 7 125
2018 FS 45 32 10 6 5 1 0 79 11 913
2018 FS-01 44 37 9 6 2 2 0 83 8 54
2018 FS-02 48 29 9 6 4 2 1 80 11 326
2018 FS-03 44 34 9 7 5 1 0 79 12 410
2018 FS-04 41 35 11 5 7 1 1 77 12 111
2017 FS 48 29 10 5 6 2 0 79 11 1089
2017 FS-01 46 33 8 3 8 3 0 81 11 66
2017 FS-02 50 28 9 4 6 3 0 80 11 412
2017 FS-03 48 29 10 4 7 2 0 79 11 460
2017 FS-04 47 30 10 8 3 1 0 78 12 129

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 40 32 12 8 7 1 0 73 16 1050
2019 FS-01 32 32 14 11 10 1 0 65 22 81
2019 FS-02 41 29 12 9 8 1 0 70 17 367
2019 FS-03 40 34 10 8 7 1 0 74 16 457
2019 FS-04 42 35 13 6 3 0 1 77 9 125
2018 FS 35 33 13 10 7 1 0 69 17 914
2018 FS-01 33 41 13 4 9 0 0 74 13 54
2018 FS-02 39 28 12 13 7 1 1 68 20 325
2018 FS-03 33 36 14 10 6 1 0 70 16 412
2018 FS-04 31 34 17 7 9 1 1 66 17 111
2017 FS 40 32 11 9 6 2 0 74 15 1088
2017 FS-01 42 30 9 12 6 2 0 73 18 66
2017 FS-02 41 29 12 9 6 2 0 72 16 413
2017 FS-03 40 33 11 7 6 2 1 75 14 458
2017 FS-04 39 38 10 5 6 2 0 79 11 129
2014 FS 40 35 11 8 4 1 0 76 12 932
2014 FS-01 34 45 14 7 0 0 0 79 7 28
2014 FS-02 37 37 12 8 4 1 1 76 12 358
2014 FS-03 42 32 11 8 5 2 1 76 13 381
2014 FS-04 46 35 9 5 4 1 0 81 9 138

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 8 40 20 19 8 4 2 51 28 642
2019 FS-01 0 55 15 20 0 10 0 61 22 20
2019 FS-02 6 34 23 21 11 4 1 43 34 161
2019 FS-03 10 39 20 19 7 4 2 52 27 340
2019 FS-04 9 48 15 16 6 4 3 61 24 109
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 18 35 19 15 7 6 0 57 23 1048
2019 FS-01 27 33 22 7 4 6 0 64 12 81
2019 FS-02 20 33 17 14 8 8 0 58 24 367
2019 FS-03 16 36 20 16 7 5 0 55 25 457
2019 FS-04 18 38 22 14 6 2 0 57 20 125
2018 FS 20 36 16 14 6 7 0 61 22 915
2018 FS-01 31 26 17 6 7 13 0 66 15 54
2018 FS-02 19 38 17 13 6 8 0 61 20 322
2018 FS-03 19 37 15 15 7 7 0 60 24 417
2018 FS-04 23 37 20 15 4 1 1 61 18 111
2017 FS 18 35 18 13 8 7 0 58 23 1090
2017 FS-01 28 31 11 12 3 16 0 69 18 66
2017 FS-02 17 35 19 11 9 9 0 58 22 412
2017 FS-03 15 37 19 14 9 6 0 56 24 461
2017 FS-04 25 34 19 12 7 3 0 61 19 129
2014 FS 24 39 17 9 4 7 0 68 14 935
2014 FS-01 24 51 18 3 0 3 0 78 4 28
2014 FS-02 23 42 15 9 2 9 1 72 12 358
2014 FS-03 23 36 18 12 4 6 0 63 18 383
2014 FS-04 30 38 18 4 6 3 0 70 11 139
2011 FS 28 36 14 9 6 6 0 68 17 1071
2011 FS-01 35 36 12 6 1 10 0 78 8 72
2011 FS-02 25 39 15 8 6 7 1 69 15 400
2011 FS-03 30 31 14 10 8 6 0 65 20 418
2011 FS-04 28 41 15 10 3 3 0 71 13 162

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 13 36 21 20 9 1 0 50 29 1045
2019 FS-01 29 29 28 10 5 0 0 57 15 80
2019 FS-02 14 37 19 18 11 2 0 51 30 365
2019 FS-03 11 36 22 23 8 0 0 47 31 457
2019 FS-04 13 41 18 18 10 1 0 54 28 125
2018 FS 14 37 21 16 11 1 0 51 28 912
2018 FS-01 20 41 17 15 4 4 0 63 19 54
2018 FS-02 13 36 21 16 12 1 0 50 29 320
2018 FS-03 13 37 21 16 12 1 0 50 28 415
2018 FS-04 14 37 21 19 9 0 0 51 28 111
2017 FS 14 36 22 16 11 2 0 51 27 1091
2017 FS-01 17 37 14 21 6 4 0 57 28 66
2017 FS-02 15 37 20 15 12 2 0 52 27 413
2017 FS-03 11 36 24 17 10 2 0 48 28 461
2017 FS-04 19 35 21 13 10 2 0 55 24 129
2014 FS 15 41 19 16 7 1 0 57 23 936
2014 FS-01 14 48 28 3 0 7 0 67 4 28
2014 FS-02 18 42 19 15 5 1 0 60 21 358
2014 FS-03 13 41 17 20 9 1 0 55 28 383
2014 FS-04 17 42 21 14 6 1 0 59 20 140
2011 FS 14 40 21 14 10 1 0 55 24 1070
2011 FS-01 24 46 21 5 3 3 0 71 7 72
2011 FS-02 13 41 23 14 9 1 0 54 23 400
2011 FS-03 14 37 22 16 10 1 0 51 27 418
2011 FS-04 14 42 17 13 12 1 0 57 26 161
2008 FS 14 39 19 19 9 1 0 53 28 875
2008 FS-01 24 53 16 3 3 1 0 78 7 94
2008 FS-02 15 39 20 17 9 0 0 54 26 305
2008 FS-03 11 35 19 24 10 1 0 46 34 353
2008 FS-04 15 38 14 25 8 0 0 53 33 91

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 8 28 24 26 12 2 0 37 39 1043
2019 FS-01 15 32 22 23 6 1 0 48 29 80
2019 FS-02 9 28 23 23 13 3 0 39 37 366
2019 FS-03 6 27 24 29 12 3 0 34 42 455
2019 FS-04 5 32 23 28 11 2 0 38 39 124
2018 FS 8 27 24 25 14 3 0 35 40 913
2018 FS-01 9 37 24 20 6 4 0 48 27 54
2018 FS-02 8 27 23 26 13 4 0 36 40 321
2018 FS-03 8 24 26 24 14 3 0 33 40 415
2018 FS-04 7 29 23 25 16 0 0 36 41 111
2017 FS 7 29 24 25 12 3 0 37 39 1088
2017 FS-01 11 31 14 22 11 11 0 47 37 66
2017 FS-02 6 31 23 24 13 3 0 38 38 413
2017 FS-03 5 28 25 26 13 3 0 34 40 458
2017 FS-04 10 29 24 25 10 2 0 40 36 129
2014 FS 8 33 24 22 10 3 0 42 33 936
2014 FS-01 7 37 32 17 3 3 0 46 21 28
2014 FS-02 11 34 25 19 8 3 0 46 28 358
2014 FS-03 7 31 22 26 13 2 0 38 40 383
2014 FS-04 8 33 29 20 8 2 0 42 28 140
2011 FS 8 35 23 22 10 3 0 44 33 1068
2011 FS-01 22 41 15 10 4 8 0 68 15 73
2011 FS-02 7 36 22 23 8 5 0 46 32 398
2011 FS-03 7 31 25 24 11 2 0 39 36 416
2011 FS-04 5 36 24 20 14 1 0 42 34 162
2008 FS 6 33 23 25 10 3 0 41 36 872
2008 FS-01 10 45 13 17 3 12 0 62 24 92
2008 FS-02 7 33 22 24 11 2 0 41 36 305
2008 FS-03 4 31 26 25 11 2 0 37 37 352
2008 FS-04 3 30 25 34 8 0 0 33 42 91

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 6 28 24 26 15 1 0 34 42 1046
2019 FS-01 8 17 27 26 21 0 0 26 47 81
2019 FS-02 5 28 23 27 16 1 0 33 44 366
2019 FS-03 7 28 25 26 13 1 0 35 40 457
2019 FS-04 6 34 21 26 13 1 0 40 39 124
2018 FS 7 28 21 29 15 1 0 35 45 913
2018 FS-01 9 31 20 26 11 2 0 41 38 54
2018 FS-02 5 29 16 33 15 2 0 35 49 321
2018 FS-03 8 26 24 28 14 1 0 34 42 415
2018 FS-04 5 28 24 27 16 0 0 33 43 111
2017 FS 7 29 24 24 14 2 0 37 39 1091
2017 FS-01 10 23 20 26 17 4 0 35 45 66
2017 FS-02 8 28 23 25 15 1 0 36 40 413
2017 FS-03 6 33 23 22 13 2 0 40 36 461
2017 FS-04 5 26 30 27 11 0 0 32 38 129
2014 FS 7 32 24 26 10 2 0 39 37 935
2014 FS-01 7 56 17 14 3 3 0 65 18 28
2014 FS-02 5 30 24 30 9 2 0 36 40 357
2014 FS-03 7 30 23 26 12 1 0 38 39 383
2014 FS-04 8 35 26 22 9 1 0 43 31 140
2011 FS 7 34 23 25 10 1 0 42 36 1070
2011 FS-01 15 46 18 17 3 1 0 62 20 73
2011 FS-02 6 32 23 27 11 2 0 38 38 399
2011 FS-03 6 34 23 27 9 1 0 40 36 416
2011 FS-04 6 37 22 22 12 1 0 44 34 162
2008 FS 7 39 22 22 10 1 0 46 32 872
2008 FS-01 9 44 21 16 5 3 0 55 23 93
2008 FS-02 7 39 23 19 11 1 0 46 31 304
2008 FS-03 5 37 22 25 9 1 0 43 34 352
2008 FS-04 6 43 18 23 10 0 0 49 33 91

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 30 31 21 9 3 6 0 65 13 1048
2019 FS-01 36 27 14 13 5 2 1 66 19 81
2019 FS-02 29 30 21 8 3 8 0 65 12 365
2019 FS-03 29 32 21 9 3 5 0 65 12 457
2019 FS-04 28 28 25 9 2 8 0 61 11 125
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 14 47 21 14 5 0 0 61 18 1047
2019 FS-01 22 42 20 11 5 0 0 64 16 81
2019 FS-02 13 49 20 12 5 1 0 63 17 365
2019 FS-03 13 47 21 15 5 0 0 59 20 456
2019 FS-04 14 46 20 15 4 1 0 61 19 125
2018 FS 12 46 22 15 5 0 0 58 20 912
2018 FS-01 19 51 19 9 2 0 0 70 11 53
2018 FS-02 12 48 21 13 5 0 0 60 19 324
2018 FS-03 10 46 21 17 5 0 0 57 22 413
2018 FS-04 8 44 28 18 2 1 0 53 19 109
2017 FS 13 47 19 15 5 0 0 60 21 1090
2017 FS-01 10 53 18 12 6 2 0 64 18 66
2017 FS-02 15 46 19 14 5 0 0 61 19 413
2017 FS-03 12 47 20 15 6 0 0 59 21 461
2017 FS-04 9 50 18 20 4 0 0 59 23 128
2014 FS 14 46 19 15 5 1 0 61 20 936
2014 FS-01 20 55 17 7 0 0 0 76 7 28
2014 FS-02 15 45 21 12 6 1 0 61 18 358
2014 FS-03 14 45 18 17 5 1 0 59 22 383
2014 FS-04 11 49 16 18 4 1 0 61 23 140
2011 FS 15 43 15 19 7 0 0 59 26 1070
2011 FS-01 29 50 9 4 5 3 0 80 10 73
2011 FS-02 16 44 15 18 7 1 0 60 24 399
2011 FS-03 14 41 16 22 7 0 0 55 29 418
2011 FS-04 12 44 14 19 11 0 0 56 30 161

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 4 26 26 29 13 0 0 31 43 1041
2019 FS-01 7 24 27 31 9 1 0 32 40 81
2019 FS-02 4 27 24 31 14 1 0 31 45 367
2019 FS-03 3 25 29 28 14 0 0 28 42 448
2019 FS-04 3 33 21 32 11 0 0 36 43 125

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 33 42 11 9 4 1 1 76 12 1046
2019 FS-01 28 43 6 10 6 2 4 76 17 81
2019 FS-02 28 44 12 9 5 1 1 72 15 364
2019 FS-03 36 40 11 8 3 1 1 77 11 456
2019 FS-04 40 43 8 7 1 0 0 84 8 125
2018 FS 36 43 9 7 4 1 0 80 11 917
2018 FS-01 31 46 6 9 6 2 0 79 15 54
2018 FS-02 32 45 10 8 4 2 0 78 12 325
2018 FS-03 39 41 8 7 4 0 0 81 11 415
2018 FS-04 38 46 8 6 1 0 0 84 7 110
2017 FS 40 42 7 6 3 1 0 83 10 1090
2017 FS-01 31 37 8 14 9 1 0 69 23 66
2017 FS-02 38 40 10 8 2 2 0 80 10 413
2017 FS-03 42 45 5 5 3 0 0 87 8 460
2017 FS-04 45 45 6 1 2 0 1 91 3 129
2014 FS 47 38 7 6 1 1 0 86 7 936
2014 FS-01 34 45 14 8 0 0 0 78 8 28
2014 FS-02 41 41 7 7 2 1 1 83 9 358
2014 FS-03 51 36 8 4 1 0 0 87 5 383
2014 FS-04 55 35 3 5 0 1 0 92 5 140
2011 FS 42 38 8 6 3 2 1 82 9 1070
2011 FS-01 37 37 8 10 6 3 0 76 16 73
2011 FS-02 37 41 8 6 4 2 1 81 11 398
2011 FS-03 48 35 7 5 3 1 0 84 8 418
2011 FS-04 46 41 7 3 1 1 1 89 4 162
2008 FS 33 41 12 9 3 2 1 76 12 874
2008 FS-01 33 34 13 15 2 3 0 69 18 94
2008 FS-02 31 43 11 9 3 3 1 77 12 305
2008 FS-03 35 39 12 8 4 2 1 75 12 352
2008 FS-04 34 45 11 8 2 0 0 79 10 91

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 25 42 19 9 4 0 0 67 13 1041
2019 FS-01 34 38 16 10 1 0 0 72 11 81
2019 FS-02 21 42 21 9 6 0 0 64 15 362
2019 FS-03 26 43 18 9 4 0 0 69 13 453
2019 FS-04 31 38 20 7 3 1 0 69 11 125
2018 FS 25 42 18 10 4 0 0 67 15 912
2018 FS-01 31 50 11 6 0 2 0 83 6 54
2018 FS-02 24 40 18 12 6 0 0 64 17 325
2018 FS-03 23 45 18 10 4 0 0 68 14 410
2018 FS-04 28 38 22 9 2 1 0 67 11 110

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 9 21 19 21 19 9 2 34 44 1045
2019 FS-01 11 16 10 27 19 15 3 33 55 81
2019 FS-02 9 18 18 19 22 12 2 31 48 365
2019 FS-03 8 23 21 22 17 7 1 34 43 455
2019 FS-04 11 24 23 20 13 6 2 39 36 125
2018 FS 9 21 18 22 21 8 1 33 47 911
2018 FS-01 13 18 18 20 22 7 0 34 46 54
2018 FS-02 7 19 17 22 22 12 2 30 51 323
2018 FS-03 10 23 17 22 20 7 1 36 46 412
2018 FS-04 12 20 21 25 18 2 2 34 44 109
2017 FS 9 23 15 19 22 10 2 37 46 1089
2017 FS-01 10 10 14 12 32 20 3 26 56 66
2017 FS-02 9 21 16 18 23 11 2 35 47 412
2017 FS-03 10 23 15 22 20 9 2 36 47 460
2017 FS-04 10 32 18 14 17 6 2 46 35 129
2014 FS 10 22 19 21 16 10 2 36 42 935
2014 FS-01 7 34 14 14 14 18 0 49 34 28
2014 FS-02 7 18 23 24 17 10 2 28 46 358
2014 FS-03 12 22 17 20 18 9 2 38 43 382
2014 FS-04 15 28 18 19 9 9 2 47 32 140
2011 FS 9 20 15 20 17 14 4 36 46 1072
2011 FS-01 14 15 18 16 10 22 6 40 35 72
2011 FS-02 6 21 14 21 18 17 4 34 49 400
2011 FS-03 11 19 15 20 19 12 4 35 47 418
2011 FS-04 9 22 19 20 13 12 5 38 40 162

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FS 4 20 18 27 31 0 0 24 58 1045
2019 FS-01 10 34 20 17 19 0 0 44 36 81
2019 FS-02 5 19 16 24 34 1 0 25 59 366
2019 FS-03 3 19 19 29 29 0 0 22 59 454
2019 FS-04 4 17 14 31 32 1 1 21 65 125
2018 FS 4 19 14 24 37 1 0 23 62 914
2018 FS-01 9 31 11 26 21 2 0 41 47 54
2018 FS-02 4 17 15 26 37 1 0 22 64 323
2018 FS-03 3 20 14 24 37 1 0 24 62 414
2018 FS-04 5 14 15 20 46 1 0 18 66 110
2017 FS 7 23 16 22