2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 25 50 8 12 6 0 0 74 18 133
2019 FR-01 23 52 7 11 7 0 0 75 18 44
2019 FR-02 33 45 10 7 5 0 0 79 12 42
2019 FR-03 19 54 4 12 12 0 0 73 23 26
2019 FR-04 7 57 7 29 0 0 0 64 29 14
2017 FR 21 54 5 14 6 0 0 75 20 144
2017 FR-01 23 58 3 9 6 0 0 81 16 64
2017 FR-02 28 38 12 15 7 0 0 66 22 35
2017 FR-03 9 58 0 29 4 0 0 67 33 28
2014 FR 24 50 6 10 10 0 0 74 20 159
2014 FR-01 24 46 7 15 7 0 0 70 22 67
2014 FR-02 24 56 7 2 10 0 0 81 12 43
2014 FR-03 26 46 4 8 16 0 0 72 24 26
2014 FR-04 31 38 0 15 15 0 0 69 31 13
2011 FR 22 55 8 11 5 0 0 77 15 191
2011 FR-01 22 52 5 15 5 0 0 74 20 75
2011 FR-02 25 51 9 8 7 0 0 76 15 54
2011 FR-03 22 61 7 7 3 0 0 84 10 34
2011 FR-04 10 55 14 20 0 0 0 65 20 11
2011 FR-06 19 71 10 0 0 0 0 90 0 11
2008 FR 23 55 6 7 8 0 0 79 15 101
2008 FR-01 15 56 12 12 5 0 0 71 17 46
2008 FR-02 28 60 0 5 7 0 0 88 12 31
2008 FR-03 19 63 9 0 9 0 0 81 9 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 74 13 7 2 3 0 1 88 5 133
2019 FR-01 77 7 7 2 5 0 2 86 7 44
2019 FR-02 69 21 5 2 2 0 0 90 5 42
2019 FR-03 73 8 12 4 4 0 0 81 8 26
2019 FR-04 79 14 7 0 0 0 0 93 0 14
2017 FR 67 19 6 3 1 0 2 89 4 144
2017 FR-01 65 25 5 0 3 0 2 92 3 64
2017 FR-02 68 13 15 4 0 0 0 81 4 35
2017 FR-03 58 19 4 10 0 2 8 85 11 28
2014 FR 65 25 4 3 2 0 2 92 5 159
2014 FR-01 67 24 3 1 1 0 3 94 3 67
2014 FR-02 64 32 2 2 0 0 0 95 2 43
2014 FR-03 54 24 8 4 8 0 2 80 12 26
2014 FR-04 85 8 8 0 0 0 0 92 0 13
2011 FR 69 19 7 2 1 0 2 90 3 191
2011 FR-01 65 22 7 1 1 0 3 90 3 75
2011 FR-02 71 18 6 1 0 0 4 93 1 54
2011 FR-03 76 14 3 7 0 0 0 90 7 34
2011 FR-04 80 10 10 0 0 0 0 90 0 11
2011 FR-06 62 19 19 0 0 0 0 81 0 11
2008 FR 64 26 5 2 2 0 1 91 5 101
2008 FR-01 71 21 3 2 2 0 0 92 5 46
2008 FR-02 53 31 10 1 3 0 1 85 4 31
2008 FR-03 60 28 0 9 0 0 2 90 10 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 23 42 5 13 17 0 0 64 30 132
2019 FR-01 18 41 7 14 20 0 0 59 34 44
2019 FR-02 21 40 7 19 12 0 0 62 31 42
2019 FR-03 20 44 4 8 24 0 0 64 32 25
2019 FR-04 29 50 0 7 14 0 0 79 21 14
2017 FR 30 35 8 11 14 0 1 66 26 143
2017 FR-01 27 36 10 13 14 0 0 63 27 63
2017 FR-02 28 35 6 15 16 0 0 63 31 35
2017 FR-03 33 38 10 4 11 0 4 74 16 28
2014 FR 27 32 5 17 19 0 0 59 36 159
2014 FR-01 12 33 4 24 27 0 0 45 51 67
2014 FR-02 27 41 11 10 12 0 0 67 22 43
2014 FR-03 48 16 0 20 16 0 0 64 36 26
2014 FR-04 54 15 8 8 15 0 0 69 23 13
2011 FR 21 29 9 17 24 0 1 50 40 191
2011 FR-01 14 30 7 23 26 0 0 43 50 74
2011 FR-02 24 25 12 16 21 0 2 50 38 54
2011 FR-03 36 21 10 10 23 0 0 57 33 34
2011 FR-04 9 18 17 18 37 0 0 28 55 12
2011 FR-06 19 62 10 0 10 0 0 81 10 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 19 43 13 14 12 0 0 62 26 133
2019 FR-01 14 52 9 11 14 0 0 66 25 44
2019 FR-02 26 36 12 17 10 0 0 62 26 42
2019 FR-03 19 31 23 15 12 0 0 50 27 26
2019 FR-04 7 50 7 14 21 0 0 57 36 14
2018 FR 28 33 6 25 7 0 1 62 32 109
2018 FR-01 28 31 5 33 3 0 0 59 36 39
2018 FR-02 38 34 3 19 6 0 0 72 25 32
2018 FR-03 17 28 6 28 22 0 0 44 50 18
2017 FR 26 34 8 18 13 1 0 60 31 144
2017 FR-01 29 35 8 14 13 2 0 65 27 64
2017 FR-02 19 41 12 15 13 0 0 60 28 35
2017 FR-03 19 28 2 36 15 0 0 47 51 28
2014 FR 19 44 10 11 16 0 0 63 27 159
2014 FR-01 25 33 10 9 22 0 0 58 31 67
2014 FR-02 11 64 7 11 7 0 0 75 18 43
2014 FR-03 12 44 12 12 20 0 0 56 32 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13
2011 FR 32 45 10 11 2 0 0 76 14 190
2011 FR-01 24 54 8 10 4 0 0 78 14 75
2011 FR-02 29 44 12 12 3 0 0 73 15 54
2011 FR-03 37 28 16 20 0 0 0 64 20 34
2011 FR-04 35 55 0 10 0 0 0 90 10 11
2011 FR-06 76 24 0 0 0 0 0 100 0 11
2008 FR 22 50 8 11 9 0 0 72 20 101
2008 FR-01 17 47 7 14 15 0 0 64 29 46
2008 FR-02 31 49 8 3 9 0 0 80 12 31
2008 FR-03 9 53 9 28 0 0 0 63 28 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 27 39 9 15 11 0 0 66 25 131
2019 FR-01 26 42 5 14 14 0 0 67 28 43
2019 FR-02 29 38 14 12 7 0 0 67 19 42
2019 FR-03 24 32 16 16 12 0 0 56 28 25
2019 FR-04 21 43 0 29 7 0 0 64 36 14
2017 FR 37 37 8 11 8 0 0 74 19 142
2017 FR-01 41 34 6 14 5 0 0 74 19 63
2017 FR-02 35 35 12 6 12 0 0 70 18 34
2017 FR-03 26 41 10 15 8 0 0 67 23 28
2014 FR 35 43 7 9 7 0 0 77 16 158
2014 FR-01 25 39 10 16 9 0 0 64 25 67
2014 FR-02 46 41 3 7 2 0 0 87 10 43
2014 FR-03 41 46 4 0 8 0 0 87 8 25
2014 FR-04 38 46 0 0 15 0 0 85 15 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 37 27 14 9 13 0 0 64 22 131
2019 FR-01 27 36 11 9 16 0 0 64 25 44
2019 FR-02 46 22 15 10 7 0 0 68 17 41
2019 FR-03 32 28 16 12 12 0 0 60 24 25
2019 FR-04 43 21 14 0 21 0 0 64 21 14
2018 FR 40 25 13 13 9 1 0 65 22 111
2018 FR-01 35 28 13 18 5 3 0 64 23 40
2018 FR-02 53 22 13 9 3 0 0 75 13 32
2018 FR-03 17 28 11 11 33 0 0 44 44 18
2017 FR 38 32 13 8 9 0 0 70 17 142
2017 FR-01 34 38 8 10 11 0 0 71 21 63
2017 FR-02 37 26 23 9 6 0 0 62 15 34
2017 FR-03 43 23 15 10 8 0 2 67 18 28
2014 FR 34 33 19 7 5 1 1 68 12 159
2014 FR-01 24 33 22 12 6 1 1 58 18 67
2014 FR-02 41 36 18 2 2 0 0 77 5 43
2014 FR-03 44 28 12 8 8 0 0 72 16 26
2014 FR-04 54 23 15 0 8 0 0 77 8 13
2011 FR 37 35 15 6 6 1 0 73 12 191
2011 FR-01 37 33 12 10 5 3 0 72 15 75
2011 FR-02 41 32 18 3 6 0 0 73 9 54
2011 FR-03 38 37 14 7 3 0 0 76 10 34
2011 FR-04 41 35 14 0 10 0 0 75 10 11
2011 FR-06 24 48 19 10 0 0 0 71 10 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 38 32 11 11 8 0 0 71 19 133
2019 FR-01 32 34 18 7 9 0 0 66 16 44
2019 FR-02 48 29 10 7 7 0 0 76 14 42
2019 FR-03 31 38 0 23 8 0 0 69 31 26
2019 FR-04 36 36 7 7 14 0 0 71 21 14
2018 FR 45 28 11 5 10 0 0 74 15 110
2018 FR-01 45 30 13 0 13 0 0 75 13 40
2018 FR-02 44 41 9 3 3 0 0 84 6 32
2018 FR-03 35 29 0 12 24 0 0 65 35 17
2017 FR 44 40 7 5 5 0 0 83 10 144
2017 FR-01 46 38 6 8 2 0 0 84 9 64
2017 FR-02 37 40 12 3 9 0 0 76 12 35
2017 FR-03 36 47 6 4 8 0 0 83 11 28
2014 FR 39 43 6 7 4 0 0 82 11 159
2014 FR-01 39 40 6 9 6 0 0 79 15 67
2014 FR-02 36 53 5 3 2 0 0 89 6 43
2014 FR-03 42 30 12 12 4 0 0 72 16 26
2014 FR-04 62 23 8 0 8 0 0 85 8 13
2011 FR 47 35 10 5 3 0 0 82 8 190
2011 FR-01 47 32 10 10 3 0 0 78 12 74
2011 FR-02 44 40 11 1 4 0 0 84 5 54
2011 FR-03 47 38 10 5 0 0 0 86 5 34
2011 FR-04 51 30 9 0 10 0 0 81 10 11
2011 FR-06 62 38 0 0 0 0 0 100 0 11
2008 FR 49 34 8 6 4 0 0 83 10 99
2008 FR-01 43 34 14 5 3 0 0 78 8 45
2008 FR-02 52 36 3 5 3 0 0 88 9 31
2008 FR-03 67 23 0 9 0 0 0 91 9 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 19 34 11 19 17 0 0 53 36 133
2019 FR-01 11 41 14 20 14 0 0 52 34 44
2019 FR-02 26 36 12 5 21 0 0 62 26 42
2019 FR-03 15 19 4 38 23 0 0 35 62 26
2019 FR-04 14 36 14 21 14 0 0 50 36 14
2018 FR 27 26 17 10 19 0 1 54 29 111
2018 FR-01 23 28 25 5 20 0 0 50 25 40
2018 FR-02 31 31 13 13 13 0 0 63 25 32
2018 FR-03 17 28 6 11 39 0 0 44 50 18
2017 FR 26 36 16 10 12 0 0 62 22 144
2017 FR-01 21 38 19 8 14 0 0 59 22 64
2017 FR-02 27 34 12 12 16 0 0 60 28 35
2017 FR-03 30 39 15 10 4 2 0 71 14 28
2014 FR 26 33 18 13 11 0 0 59 23 158
2014 FR-01 19 36 21 12 12 0 0 55 24 67
2014 FR-02 23 36 15 16 10 0 0 59 26 42
2014 FR-03 38 20 20 8 14 0 0 58 22 26
2014 FR-04 38 23 15 15 8 0 0 62 23 13
2011 FR 22 39 17 14 8 0 0 61 22 190
2011 FR-01 15 51 16 12 5 0 0 66 18 75
2011 FR-02 24 25 20 15 15 0 0 50 30 53
2011 FR-03 24 34 21 20 1 0 0 58 21 34
2011 FR-04 30 30 4 14 20 0 0 61 35 11
2011 FR-06 57 33 0 10 0 0 0 90 10 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 29 38 14 14 6 0 0 66 20 133
2019 FR-01 20 43 18 11 7 0 0 64 18 44
2019 FR-02 48 29 7 14 2 0 0 76 17 42
2019 FR-03 15 38 23 19 4 0 0 54 23 26
2019 FR-04 14 36 7 21 21 0 0 50 43 14
2018 FR 34 35 10 6 15 0 0 69 21 109
2018 FR-01 28 43 8 8 15 0 0 70 23 40
2018 FR-02 47 33 10 7 3 0 0 80 10 30
2018 FR-03 28 22 11 6 33 0 0 50 39 18
2017 FR 36 38 7 12 7 0 0 74 19 144
2017 FR-01 34 36 11 13 6 0 0 70 19 64
2017 FR-02 37 37 6 18 3 0 0 73 21 35
2017 FR-03 49 34 2 4 11 0 0 83 15 28

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 35 37 15 8 5 0 0 72 14 131
2019 FR-01 27 32 25 7 9 0 0 59 16 44
2019 FR-02 45 29 10 12 5 0 0 74 17 42
2019 FR-03 21 63 8 8 0 0 0 83 8 24
2019 FR-04 43 29 14 7 7 0 0 71 14 14
2018 FR 40 37 7 7 8 0 0 77 15 110
2018 FR-01 38 26 5 15 15 0 0 64 31 39
2018 FR-02 38 53 9 0 0 0 0 91 0 32
2018 FR-03 39 33 11 6 11 0 0 72 17 18
2017 FR 40 34 10 10 6 0 0 74 16 144
2017 FR-01 39 31 14 11 5 0 0 70 16 64
2017 FR-02 31 40 12 12 6 0 0 70 18 35
2017 FR-03 43 42 4 4 8 0 0 85 11 28
2014 FR 35 37 18 3 5 1 0 73 9 159
2014 FR-01 24 39 25 4 6 1 0 64 11 67
2014 FR-02 42 40 12 6 0 0 0 82 6 43
2014 FR-03 44 40 4 0 12 0 0 84 12 26
2014 FR-04 62 8 23 0 8 0 0 69 8 13
2011 FR 36 42 12 6 3 1 0 79 9 191
2011 FR-01 29 44 16 5 5 0 0 73 11 75
2011 FR-02 35 43 9 11 2 0 0 78 13 54
2011 FR-03 47 33 16 0 0 3 0 83 0 34
2011 FR-04 51 35 4 0 10 0 0 86 10 11
2011 FR-06 57 43 0 0 0 0 0 100 0 11
2008 FR 51 32 9 2 4 1 0 85 6 100
2008 FR-01 49 34 14 0 3 0 0 83 3 45
2008 FR-02 45 42 9 3 1 0 0 87 4 31
2008 FR-03 79 21 0 0 0 0 0 100 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 26 30 13 16 16 0 0 56 32 133
2019 FR-01 20 27 18 18 16 0 0 48 34 44
2019 FR-02 36 31 10 12 12 0 0 67 24 42
2019 FR-03 12 35 12 23 19 0 0 46 42 26
2019 FR-04 21 29 14 7 29 0 0 50 36 14
2018 FR 30 32 12 9 17 0 0 62 26 110
2018 FR-01 28 28 8 5 31 0 0 56 36 39
2018 FR-02 34 34 16 9 6 0 0 69 16 32
2018 FR-03 28 22 17 11 22 0 0 50 33 18
2017 FR 28 38 11 13 10 0 0 65 23 143
2017 FR-01 30 27 16 13 14 0 0 57 27 63
2017 FR-02 24 46 3 18 10 0 0 69 28 35
2017 FR-03 24 53 11 8 4 0 0 77 11 28

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 57 27 11 2 4 0 0 84 5 132
2019 FR-01 50 34 11 0 5 0 0 84 5 44
2019 FR-02 57 29 10 0 5 0 0 86 5 42
2019 FR-03 56 20 16 8 0 0 0 76 8 25
2019 FR-04 64 21 7 0 7 0 0 86 7 14
2018 FR 65 24 7 2 3 0 0 88 5 110
2018 FR-01 56 31 8 0 5 0 0 87 5 39
2018 FR-02 63 22 13 3 0 0 0 84 3 32
2018 FR-03 67 17 6 6 6 0 0 83 11 18
2017 FR 69 22 4 2 3 0 0 91 5 143
2017 FR-01 73 17 5 3 2 0 0 91 5 64
2017 FR-02 66 22 6 3 3 0 0 88 6 35
2017 FR-03 61 35 0 0 4 0 0 96 4 27
2014 FR 75 17 4 3 2 0 0 92 4 159
2014 FR-01 70 18 3 6 3 0 0 88 9 67
2014 FR-02 82 13 5 0 0 0 0 95 0 43
2014 FR-03 72 16 8 0 4 0 0 88 4 26
2014 FR-04 77 23 0 0 0 0 0 100 0 13
2011 FR 70 22 4 1 2 0 0 93 3 191
2011 FR-01 62 27 4 1 5 0 0 89 7 75
2011 FR-02 74 19 5 2 0 0 0 93 2 54
2011 FR-03 73 21 7 0 0 0 0 93 0 34
2011 FR-04 75 25 0 0 0 0 0 100 0 11
2011 FR-06 100 0 0 0 0 0 0 100 0 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 30 30 11 14 16 0 0 59 30 132
2019 FR-01 18 27 14 20 20 0 0 45 41 44
2019 FR-02 40 36 7 5 12 0 0 76 17 42
2019 FR-03 19 31 8 27 15 0 0 50 42 26
2019 FR-04 36 14 21 7 21 0 0 50 29 14
2018 FR 29 30 10 11 19 0 0 60 30 109
2018 FR-01 18 24 13 16 29 0 0 42 45 38
2018 FR-02 34 41 9 6 9 0 0 75 16 32
2018 FR-03 28 28 6 11 28 0 0 56 39 18
2017 FR 32 32 14 12 10 0 0 64 23 142
2017 FR-01 21 31 17 17 13 0 0 53 30 64
2017 FR-02 41 25 9 18 7 0 0 66 25 35
2017 FR-03 33 43 16 0 8 0 0 75 8 26
2014 FR 23 36 14 13 13 0 0 60 26 159
2014 FR-01 9 36 19 15 21 0 0 45 36 67
2014 FR-02 32 36 15 12 6 0 0 67 18 43
2014 FR-03 30 48 6 8 8 0 0 78 16 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13
2011 FR 28 40 16 10 6 0 0 67 17 191
2011 FR-01 16 42 16 16 10 0 0 58 26 75
2011 FR-02 37 32 16 10 5 0 0 69 15 54
2011 FR-03 32 48 20 0 0 0 0 80 0 34
2011 FR-04 45 20 14 10 10 0 0 65 20 11
2011 FR-06 48 52 0 0 0 0 0 100 0 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 29 31 11 12 17 0 0 60 29 133
2019 FR-01 18 34 18 9 20 0 0 52 30 44
2019 FR-02 38 36 5 7 14 0 0 74 21 42
2019 FR-03 19 31 8 27 15 0 0 50 42 26
2019 FR-04 43 7 21 7 21 0 0 50 29 14
2018 FR 30 29 11 14 16 0 0 59 30 110
2018 FR-01 23 21 15 18 23 0 0 44 41 39
2018 FR-02 34 44 6 9 6 0 0 78 16 32
2018 FR-03 28 17 17 6 33 0 0 44 39 18
2017 FR 39 28 12 12 9 0 0 67 21 143
2017 FR-01 29 25 22 13 11 0 0 54 24 64
2017 FR-02 43 32 6 9 10 0 0 75 19 35
2017 FR-03 39 45 2 8 4 2 0 86 12 27
2014 FR 28 37 14 11 11 0 0 65 21 159
2014 FR-01 16 37 13 16 16 0 0 54 33 67
2014 FR-02 35 37 17 2 8 0 0 72 11 43
2014 FR-03 30 48 6 12 4 0 0 78 16 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 30 29 17 13 11 0 0 59 24 132
2019 FR-01 25 34 16 11 14 0 0 59 25 44
2019 FR-02 38 26 19 5 12 0 0 64 17 42
2019 FR-03 15 35 19 27 4 0 0 50 31 26
2019 FR-04 36 21 7 14 21 0 0 57 36 14
2018 FR 30 26 14 14 17 0 0 56 31 108
2018 FR-01 27 22 3 24 24 0 0 49 49 37
2018 FR-02 28 31 25 9 6 0 0 59 16 32
2018 FR-03 22 28 17 11 22 0 0 50 33 18
2017 FR 37 33 7 11 11 1 0 70 23 143
2017 FR-01 35 28 8 17 11 0 0 64 28 64
2017 FR-02 37 30 9 9 13 3 0 68 23 35
2017 FR-03 35 50 6 4 4 0 0 86 8 27
2014 FR 28 38 14 11 9 0 0 66 20 158
2014 FR-01 23 36 17 11 14 0 0 59 24 66
2014 FR-02 34 41 10 12 3 0 0 75 16 43
2014 FR-03 22 42 16 8 12 0 0 64 20 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13
2011 FR 36 42 11 8 3 0 1 78 11 191
2011 FR-01 32 50 8 7 1 0 1 83 8 74
2011 FR-02 46 28 13 8 5 0 0 74 13 54
2011 FR-03 36 42 16 7 0 0 0 77 7 34
2011 FR-04 28 45 0 18 9 0 0 72 28 12
2011 FR-06 29 62 0 10 0 0 0 90 10 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 57 23 12 3 5 0 0 80 8 133
2019 FR-01 59 20 14 2 5 0 0 80 7 44
2019 FR-02 57 21 17 0 5 0 0 79 5 42
2019 FR-03 46 27 12 8 8 0 0 73 15 26
2019 FR-04 57 29 0 7 7 0 0 86 14 14
2018 FR 56 26 10 6 3 0 0 82 8 109
2018 FR-01 50 32 11 3 5 0 0 82 8 38
2018 FR-02 59 28 9 3 0 0 0 88 3 32
2018 FR-03 56 22 0 22 0 0 0 78 22 18
2017 FR 61 29 4 5 1 0 0 90 7 141
2017 FR-01 62 27 5 6 0 0 0 89 6 63
2017 FR-02 52 40 3 3 3 0 0 91 6 35
2017 FR-03 67 25 4 4 0 0 0 92 4 26
2014 FR 58 32 9 1 1 0 0 90 1 159
2014 FR-01 54 36 9 1 0 0 0 90 1 67
2014 FR-02 58 34 8 0 0 0 0 92 0 43
2014 FR-03 58 26 16 0 0 0 0 84 0 26
2014 FR-04 69 23 0 0 8 0 0 92 8 13
2011 FR 58 29 7 5 1 0 0 88 5 191
2011 FR-01 59 27 4 8 1 0 0 86 10 75
2011 FR-02 54 35 7 4 0 0 0 89 4 54
2011 FR-03 55 34 10 1 0 0 0 89 1 34
2011 FR-04 51 35 14 0 0 0 0 86 0 11
2011 FR-06 90 10 0 0 0 0 0 100 0 11
2008 FR 63 30 2 2 1 0 0 94 4 100
2008 FR-01 55 42 2 0 1 0 0 97 1 45
2008 FR-02 77 17 1 1 3 0 0 95 4 31
2008 FR-03 70 21 0 9 0 0 0 91 9 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 34 39 21 3 2 0 1 73 5 133
2019 FR-01 43 41 11 0 5 0 0 84 5 44
2019 FR-02 26 33 36 2 2 0 0 60 5 42
2019 FR-03 38 38 19 0 0 0 4 80 0 26
2019 FR-04 21 50 14 14 0 0 0 71 14 14
2018 FR 39 36 16 4 4 0 0 75 9 112
2018 FR-01 46 29 22 2 0 0 0 76 2 41
2018 FR-02 28 44 16 9 3 0 0 72 13 32
2018 FR-03 39 33 11 0 17 0 0 72 17 18
2017 FR 45 37 12 4 1 0 1 82 6 144
2017 FR-01 58 28 11 0 0 0 2 89 0 64
2017 FR-02 27 46 16 9 3 0 0 72 12 35
2017 FR-03 32 42 15 8 4 0 0 74 11 28
2014 FR 36 37 19 3 4 0 1 74 7 159
2014 FR-01 45 36 18 0 0 0 1 82 0 67
2014 FR-02 30 36 20 7 6 0 0 66 13 43
2014 FR-03 32 42 12 8 4 0 2 75 12 26
2014 FR-04 38 38 8 0 15 0 0 77 15 13
2011 FR 31 34 25 6 2 0 2 66 8 191
2011 FR-01 39 37 16 3 0 0 4 80 3 75
2011 FR-02 28 39 22 8 3 0 0 67 11 54
2011 FR-03 21 44 29 5 1 0 0 64 6 34
2011 FR-04 30 10 39 10 10 0 0 41 20 11
2011 FR-06 19 5 57 19 0 0 0 24 19 11
2008 FR 29 42 22 6 1 0 0 71 7 101
2008 FR-01 31 52 12 5 0 0 0 83 5 46
2008 FR-02 29 43 25 3 0 0 0 71 3 31
2008 FR-03 16 19 56 9 0 0 0 35 9 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 12 29 30 22 6 0 1 28 42 133
2019 FR-01 11 30 25 30 5 0 0 34 41 44
2019 FR-02 19 21 33 14 10 0 2 24 41 42
2019 FR-03 4 35 31 27 4 0 0 31 38 26
2019 FR-04 14 29 36 21 0 0 0 21 43 14
2018 FR 13 24 35 17 10 1 0 27 37 111
2018 FR-01 20 22 27 17 12 2 0 30 43 41
2018 FR-02 6 13 55 19 6 0 0 26 19 31
2018 FR-03 17 50 22 0 11 0 0 11 67 18
2017 FR 13 26 29 15 15 0 4 31 40 143
2017 FR-01 13 26 26 13 18 0 5 32 40 63
2017 FR-02 15 28 32 10 9 0 6 20 45 35
2017 FR-03 17 24 28 15 15 0 0 30 42 28
2014 FR 11 28 37 15 6 1 3 22 40 159
2014 FR-01 10 34 31 12 7 0 4 20 47 67
2014 FR-02 10 28 37 20 2 0 2 23 38 43
2014 FR-03 24 20 28 22 4 0 2 26 45 26
2014 FR-04 0 8 77 0 15 0 0 15 8 13
2011 FR 8 26 32 23 8 0 3 32 35 190
2011 FR-01 6 25 31 19 12 0 8 33 33 74
2011 FR-02 16 23 32 21 8 0 0 29 39 54
2011 FR-03 3 34 39 21 3 0 0 24 37 34
2011 FR-04 10 25 45 20 0 0 0 20 35 11
2011 FR-06 0 24 10 67 0 0 0 67 24 11
2008 FR 9 26 38 20 4 1 2 25 36 100
2008 FR-01 10 23 33 20 9 2 2 30 35 46
2008 FR-02 7 30 43 21 0 0 0 21 37 31
2008 FR-03 10 21 36 33 0 0 0 33 31 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 13 23 27 26 10 1 1 36 37 133
2019 FR-01 11 25 32 25 5 2 0 30 37 44
2019 FR-02 14 12 24 31 17 0 2 49 27 42
2019 FR-03 15 31 27 19 8 0 0 27 46 26
2019 FR-04 14 36 21 21 7 0 0 29 50 14
2018 FR 18 15 30 21 15 1 0 36 34 110
2018 FR-01 25 18 28 18 13 0 0 30 43 40
2018 FR-02 13 13 25 31 16 3 0 48 26 32
2018 FR-03 22 11 50 6 11 0 0 17 33 18
2017 FR 13 17 29 20 18 1 2 40 31 143
2017 FR-01 13 19 28 18 16 2 5 36 34 64
2017 FR-02 15 21 24 22 19 0 0 41 35 35
2017 FR-03 10 17 35 21 16 0 0 37 28 27
2014 FR 16 27 33 14 6 1 3 21 45 158
2014 FR-01 22 24 27 15 6 1 4 22 49 67
2014 FR-02 7 30 46 14 2 0 0 17 37 43
2014 FR-03 24 32 20 14 4 0 6 19 60 26
2014 FR-04 8 23 46 15 8 0 0 23 31 13
2011 FR 9 20 26 19 20 2 4 42 31 190
2011 FR-01 7 17 26 24 19 3 6 47 26 74
2011 FR-02 15 18 29 11 27 0 0 38 33 54
2011 FR-03 3 35 21 28 10 0 3 39 40 34
2011 FR-04 25 30 14 10 10 0 10 23 61 11
2011 FR-06 5 19 19 19 29 0 10 53 26 11
2008 FR 14 18 32 23 10 0 2 34 33 98
2008 FR-01 13 14 32 27 12 0 2 40 28 45
2008 FR-02 9 19 36 29 7 0 0 36 28 30
2008 FR-03 10 31 31 18 10 0 0 28 41 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 23 28 26 13 7 2 3 20 53 133
2019 FR-01 20 30 25 16 5 0 5 21 52 44
2019 FR-02 24 19 24 10 17 2 5 28 46 42
2019 FR-03 19 31 31 15 0 4 0 16 52 26
2019 FR-04 29 29 29 14 0 0 0 14 57 14
2018 FR 26 25 28 9 8 2 2 18 53 111
2018 FR-01 23 20 40 5 8 3 3 13 45 40
2018 FR-02 16 38 22 13 13 0 0 25 53 32
2018 FR-03 39 11 28 11 6 6 0 18 53 18
2017 FR 24 22 19 22 9 1 4 32 48 143
2017 FR-01 24 20 11 24 11 2 8 39 49 64
2017 FR-02 30 18 22 25 3 0 3 29 49 35
2017 FR-03 20 25 32 16 8 0 0 24 45 27
2014 FR 27 29 21 12 4 3 4 17 60 159
2014 FR-01 27 27 18 15 3 3 7 20 60 67
2014 FR-02 17 42 19 12 4 2 2 17 62 43
2014 FR-03 36 24 24 10 4 0 2 14 61 26
2014 FR-04 23 23 38 8 8 0 0 15 46 13
2011 FR 25 19 31 15 7 1 3 23 45 190
2011 FR-01 22 18 37 10 5 1 7 16 44 74
2011 FR-02 26 18 31 15 10 0 0 25 44 54
2011 FR-03 16 18 23 36 7 0 0 43 34 34
2011 FR-04 41 10 35 4 10 0 0 14 51 11
2011 FR-06 33 48 10 10 0 0 0 10 81 11
2008 FR 17 22 38 11 7 2 3 19 41 98
2008 FR-01 17 19 46 5 7 2 2 13 38 45
2008 FR-02 11 26 34 14 11 0 4 26 38 30
2008 FR-03 21 21 13 33 3 10 0 40 46 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 6 11 24 36 17 0 6 56 18 131
2019 FR-01 7 5 21 49 9 0 9 64 13 43
2019 FR-02 5 12 29 24 27 0 2 53 18 41
2019 FR-03 12 4 23 38 12 0 12 57 17 26
2019 FR-04 0 29 14 36 21 0 0 57 29 14
2018 FR 5 12 19 43 15 2 4 62 18 110
2018 FR-01 5 15 13 45 15 3 5 65 22 40
2018 FR-02 0 6 28 44 16 3 3 63 7 32
2018 FR-03 6 24 29 29 12 0 0 41 29 17
2017 FR 5 8 20 30 27 2 8 63 15 142
2017 FR-01 2 6 12 29 32 3 16 75 10 63
2017 FR-02 10 12 31 30 15 0 3 46 23 35
2017 FR-03 8 12 19 35 24 0 2 60 20 27
2014 FR 3 11 29 37 12 1 6 53 15 158
2014 FR-01 3 6 26 36 18 2 9 61 10 66
2014 FR-02 1 12 40 37 5 0 5 44 14 43
2014 FR-03 4 20 20 46 4 0 6 53 26 26
2014 FR-04 0 8 31 46 15 0 0 62 8 13
2011 FR 4 9 30 33 18 0 4 54 15 190
2011 FR-01 3 10 22 39 17 0 8 62 14 74
2011 FR-02 8 9 38 19 24 0 2 44 17 54
2011 FR-03 3 3 30 49 14 0 0 63 7 34
2011 FR-04 10 4 45 20 10 0 10 34 16 11
2011 FR-06 0 14 29 29 29 0 0 57 14 11
2008 FR 4 9 30 36 16 0 6 55 14 98
2008 FR-01 0 2 30 35 24 0 10 65 3 45
2008 FR-02 4 15 29 37 11 0 4 50 21 30
2008 FR-03 10 10 31 44 5 0 0 49 21 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 17 17 35 19 9 0 3 29 35 132
2019 FR-01 9 16 36 20 14 0 5 36 26 44
2019 FR-02 21 14 29 26 7 0 2 34 37 42
2019 FR-03 20 12 40 16 8 0 4 25 33 25
2019 FR-04 7 36 43 7 7 0 0 14 43 14
2018 FR 21 21 35 13 9 0 1 22 42 110
2018 FR-01 23 26 28 18 5 0 0 23 49 39
2018 FR-02 16 19 47 9 9 0 0 19 34 32
2018 FR-03 28 17 33 11 11 0 0 22 44 18
2017 FR 17 17 19 23 15 2 6 41 38 143
2017 FR-01 13 11 22 21 16 3 14 45 29 64
2017 FR-02 28 22 12 27 12 0 0 38 50 35
2017 FR-03 18 24 13 25 20 0 0 45 42 27
2014 FR 23 21 29 15 9 1 3 25 45 159
2014 FR-01 24 16 27 16 13 0 3 31 42 67
2014 FR-02 18 27 29 19 5 0 2 25 46 43
2014 FR-03 32 24 28 10 0 0 6 10 60 26
2014 FR-04 15 15 46 8 15 0 0 23 31 13
2011 FR 19 21 28 20 11 0 2 31 40 190
2011 FR-01 16 14 32 25 10 0 3 36 31 74
2011 FR-02 23 22 32 9 14 0 0 23 45 54
2011 FR-03 16 24 22 23 11 0 3 35 42 34
2011 FR-04 30 14 25 20 10 0 0 30 45 11
2011 FR-06 14 57 10 19 0 0 0 19 71 11
2008 FR 12 19 33 25 9 1 2 35 31 101
2008 FR-01 5 14 35 27 12 2 5 42 21 46
2008 FR-02 9 17 42 28 3 0 1 32 26 31
2008 FR-03 37 21 14 19 9 0 0 28 58 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 10 8 19 37 22 1 4 62 18 131
2019 FR-01 14 7 19 26 28 2 5 58 23 43
2019 FR-02 10 2 20 44 20 0 5 67 13 41
2019 FR-03 12 15 19 35 19 0 0 54 27 26
2019 FR-04 0 0 14 57 21 0 7 85 0 14
2018 FR 5 12 17 33 28 2 3 64 17 109
2018 FR-01 10 15 13 30 30 3 0 62 26 40
2018 FR-02 3 10 23 20 33 3 7 59 15 30
2018 FR-03 0 11 22 44 22 0 0 67 11 18
2017 FR 9 14 24 24 23 4 3 50 24 143
2017 FR-01 8 19 19 24 19 5 6 49 30 64
2017 FR-02 19 9 24 21 25 3 0 47 29 35
2017 FR-03 4 12 31 31 20 2 0 52 16 27
2014 FR 12 11 29 27 15 1 5 45 24 159
2014 FR-01 10 13 30 22 19 0 4 44 25 67
2014 FR-02 11 6 32 30 15 0 7 48 18 43
2014 FR-03 12 8 32 38 4 0 6 44 21 26
2014 FR-04 15 8 31 23 15 0 8 42 25 13
2011 FR 5 10 30 26 24 2 4 53 16 190
2011 FR-01 1 9 33 20 27 3 7 52 11 74
2011 FR-02 12 5 29 30 24 0 0 54 17 54
2011 FR-03 0 8 30 41 20 0 1 61 8 34
2011 FR-04 4 30 14 10 20 10 10 38 44 11
2011 FR-06 19 14 29 10 29 0 0 38 33 11
2008 FR 9 18 20 31 17 1 4 51 28 99
2008 FR-01 7 12 17 35 23 2 3 62 20 46
2008 FR-02 0 22 33 32 7 1 4 42 23 30
2008 FR-03 21 13 10 33 23 0 0 56 33 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 21 19 32 13 10 2 4 24 42 130
2019 FR-01 21 21 28 16 7 2 5 25 45 43
2019 FR-02 17 22 32 7 15 2 5 24 42 41
2019 FR-03 28 4 36 20 12 0 0 32 32 25
2019 FR-04 14 43 21 7 7 0 7 15 62 14
2018 FR 20 22 27 17 10 4 1 28 43 111
2018 FR-01 25 23 23 15 13 3 0 28 49 40
2018 FR-02 13 19 31 22 9 6 0 33 33 32
2018 FR-03 28 22 22 17 6 6 0 24 53 18
2017 FR 15 19 29 18 10 1 7 31 37 143
2017 FR-01 11 17 31 12 14 0 14 30 33 64
2017 FR-02 25 15 24 27 4 3 3 33 42 35
2017 FR-03 13 28 35 14 8 2 0 22 42 27
2014 FR 20 18 31 18 5 2 6 26 41 159
2014 FR-01 24 18 33 13 3 1 7 18 46 67
2014 FR-02 8 17 33 27 11 0 5 39 27 43
2014 FR-03 22 32 24 18 0 0 4 18 56 26
2014 FR-04 15 8 38 23 8 0 8 33 25 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 15 21 24 22 14 0 4 38 38 133
2019 FR-01 18 23 18 27 11 0 2 40 42 44
2019 FR-02 14 10 31 19 21 0 5 43 25 42
2019 FR-03 8 31 19 23 15 0 4 40 40 26
2019 FR-04 14 29 29 14 7 0 7 23 46 14
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 74 11 7 2 3 0 3 88 5 133
2019 FR-01 80 5 9 0 5 0 2 86 5 44
2019 FR-02 67 21 2 5 2 0 2 90 7 42
2019 FR-03 81 8 8 0 4 0 0 88 4 26
2019 FR-04 64 14 7 7 0 0 7 85 8 14
2017 FR 69 12 6 1 4 1 7 88 5 144
2017 FR-01 73 11 8 0 3 0 5 88 3 64
2017 FR-02 62 10 6 4 6 3 9 82 12 35
2017 FR-03 61 19 8 0 4 2 8 88 4 28
2014 FR 74 11 5 2 1 0 7 91 3 159
2014 FR-01 79 7 4 1 1 0 6 92 3 67
2014 FR-02 67 16 5 2 2 0 7 90 5 43
2014 FR-03 70 8 8 4 0 0 10 87 4 26
2014 FR-04 77 15 8 0 0 0 0 92 0 13
2011 FR 71 7 11 1 2 0 9 86 3 191
2011 FR-01 70 10 10 0 3 0 8 87 3 74
2011 FR-02 70 7 12 1 0 0 10 85 1 54
2011 FR-03 81 3 10 0 0 0 6 90 0 34
2011 FR-04 82 9 0 0 0 0 9 100 0 12
2011 FR-06 43 0 29 10 0 0 19 53 12 11
2008 FR 66 16 2 1 2 0 12 94 4 101
2008 FR-01 73 12 0 2 2 1 9 95 5 46
2008 FR-02 56 28 7 0 1 0 9 91 1 31
2008 FR-03 60 19 0 0 9 0 12 89 11 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 17 33 17 14 20 0 0 49 34 132
2019 FR-01 14 32 14 11 30 0 0 45 41 44
2019 FR-02 26 26 29 10 10 0 0 52 19 42
2019 FR-03 12 36 12 24 16 0 0 48 40 25
2019 FR-04 7 29 7 21 36 0 0 36 57 14
2018 FR 13 36 19 11 21 1 0 49 32 112
2018 FR-01 12 17 20 17 34 0 0 29 51 41
2018 FR-02 13 59 16 3 6 3 0 74 10 32
2018 FR-03 6 39 17 6 33 0 0 44 39 18
2017 FR 24 31 15 14 15 1 0 55 29 144
2017 FR-01 27 28 9 13 20 2 0 56 34 64
2017 FR-02 18 40 21 9 13 0 0 57 22 35
2017 FR-03 23 30 24 8 15 0 0 53 23 28
2014 FR 24 36 15 13 11 1 0 60 24 159
2014 FR-01 19 30 24 16 10 0 0 49 27 67
2014 FR-02 30 34 10 13 10 3 0 66 24 43
2014 FR-03 22 40 8 12 16 0 2 63 29 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 27 29 13 17 13 0 1 57 30 131
2019 FR-01 29 29 10 17 17 0 0 57 33 42
2019 FR-02 33 29 19 14 5 0 0 62 19 42
2019 FR-03 19 35 12 19 15 0 0 54 35 26
2019 FR-04 21 7 14 21 29 0 7 31 54 14
2018 FR 26 30 9 14 21 0 0 56 35 112
2018 FR-01 22 29 2 15 32 0 0 51 46 41
2018 FR-02 28 38 9 16 9 0 0 66 25 32
2018 FR-03 28 17 17 17 22 0 0 44 39 18
2017 FR 36 32 6 13 12 0 1 69 25 144
2017 FR-01 22 38 8 13 17 0 2 61 31 64
2017 FR-02 54 24 0 12 10 0 0 78 22 35
2017 FR-03 38 32 6 17 8 0 0 70 24 28
2014 FR 31 35 10 13 10 0 1 67 23 159
2014 FR-01 27 34 9 18 12 0 0 61 30 67
2014 FR-02 29 39 7 13 10 0 2 69 23 43
2014 FR-03 36 28 12 8 16 0 0 64 24 26
2014 FR-04 46 38 8 8 0 0 0 85 8 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 32 34 14 11 9 0 0 65 20 133
2019 FR-01 36 25 14 9 16 0 0 61 25 44
2019 FR-02 38 40 10 7 5 0 0 79 12 42
2019 FR-03 27 27 27 15 4 0 0 54 19 26
2019 FR-04 14 43 7 21 14 0 0 57 36 14
2018 FR 20 42 13 14 12 0 0 62 25 111
2018 FR-01 25 40 8 10 18 0 0 65 28 40
2018 FR-02 16 44 16 16 9 0 0 59 25 32
2018 FR-03 11 44 11 17 17 0 0 56 33 18
2017 FR 21 45 15 9 9 1 0 67 18 143
2017 FR-01 20 42 20 11 6 0 0 62 17 64
2017 FR-02 13 53 9 15 7 3 0 68 23 35
2017 FR-03 25 49 10 0 16 0 0 74 16 27
2014 FR 16 54 11 12 6 0 0 71 18 159
2014 FR-01 13 52 12 15 7 0 0 66 22 67
2014 FR-02 19 53 15 5 8 0 0 72 13 43
2014 FR-03 15 52 12 16 4 0 0 68 20 26
2014 FR-04 38 46 0 15 0 0 0 85 15 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 27 43 14 8 8 0 0 70 16 133
2019 FR-01 27 41 11 11 9 0 0 68 20 44
2019 FR-02 36 40 17 0 7 0 0 76 7 42
2019 FR-03 19 42 23 4 12 0 0 62 15 26
2019 FR-04 14 50 7 21 7 0 0 64 29 14
2018 FR 23 43 15 10 7 2 0 67 17 112
2018 FR-01 27 34 20 5 12 2 0 63 18 41
2018 FR-02 22 53 9 9 3 3 0 77 13 32
2018 FR-03 11 44 22 17 6 0 0 56 22 18
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 31 34 21 4 6 1 4 68 10 133
2019 FR-01 34 30 16 2 7 2 9 72 10 44
2019 FR-02 43 33 19 2 2 0 0 76 5 42
2019 FR-03 15 46 27 4 8 0 0 62 12 26
2019 FR-04 7 29 36 7 14 0 7 38 23 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 36 32 12 10 11 0 0 67 20 132
2019 FR-01 39 34 14 5 9 0 0 73 14 44
2019 FR-02 45 31 14 2 7 0 0 76 10 42
2019 FR-03 23 31 8 27 12 0 0 54 38 26
2019 FR-04 15 38 8 15 23 0 0 54 38 13
2018 FR 39 36 11 6 8 0 0 75 14 112
2018 FR-01 49 32 10 5 5 0 0 80 10 41
2018 FR-02 34 50 9 6 0 0 0 84 6 32
2018 FR-03 28 22 11 17 22 0 0 50 39 18
2017 FR 38 35 14 6 7 0 0 73 13 144
2017 FR-01 43 31 14 2 9 0 0 75 11 64
2017 FR-02 41 34 9 9 7 0 0 75 16 35
2017 FR-03 19 43 21 11 4 0 2 63 15 28
2014 FR 33 44 13 5 4 0 0 78 10 159
2014 FR-01 31 42 15 4 7 0 0 73 12 67
2014 FR-02 33 50 12 5 0 0 0 83 5 43
2014 FR-03 36 48 4 12 0 0 0 84 12 26
2014 FR-04 46 23 15 0 15 0 0 69 15 13
2011 FR 36 40 12 9 3 0 0 76 12 191
2011 FR-01 35 44 14 7 0 0 0 79 7 74
2011 FR-02 33 37 16 11 3 0 0 70 14 54
2011 FR-03 42 37 7 10 5 0 0 79 14 34
2011 FR-04 37 41 4 9 9 0 0 78 18 12
2011 FR-06 57 24 10 10 0 0 0 81 10 11
2008 FR 43 32 4 8 11 1 0 76 19 99
2008 FR-01 47 31 8 7 8 0 0 78 15 46
2008 FR-02 34 49 3 7 7 0 0 82 15 29
2008 FR-03 53 28 0 9 9 0 0 81 19 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 42 27 13 8 11 0 0 69 18 133
2019 FR-01 52 27 11 5 5 0 0 80 9 44
2019 FR-02 45 33 12 5 5 0 0 79 10 42
2019 FR-03 35 19 15 15 15 0 0 54 31 26
2019 FR-04 14 29 14 14 29 0 0 43 43 14
2018 FR 39 36 11 7 7 0 0 75 14 112
2018 FR-01 49 37 0 10 5 0 0 85 15 41
2018 FR-02 41 47 13 0 0 0 0 88 0 32
2018 FR-03 22 28 22 11 17 0 0 50 28 18
2017 FR 44 33 10 6 7 0 0 77 13 144
2017 FR-01 50 28 9 5 8 0 0 78 13 64
2017 FR-02 46 41 6 0 7 0 0 87 7 35
2017 FR-03 30 30 21 11 8 0 0 60 19 28
2014 FR 38 41 12 3 6 0 0 79 9 159
2014 FR-01 37 40 13 4 4 0 0 78 9 67
2014 FR-02 47 43 7 2 0 0 0 90 2 43
2014 FR-03 30 36 16 4 12 0 2 67 16 26
2014 FR-04 54 15 8 0 23 0 0 69 23 13
2011 FR 39 31 14 10 5 0 0 70 16 192
2011 FR-01 37 37 16 7 3 0 0 74 10 75
2011 FR-02 39 28 13 13 6 1 0 68 19 54
2011 FR-03 38 24 14 13 10 0 0 63 23 34
2011 FR-04 41 22 9 9 18 0 0 63 28 12
2011 FR-06 57 24 19 0 0 0 0 81 0 11
2008 FR 40 35 9 10 6 0 0 75 16 99
2008 FR-01 43 35 9 9 3 0 0 78 12 46
2008 FR-02 34 46 12 4 4 0 1 80 8 29
2008 FR-03 42 19 0 19 19 2 0 62 38 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 45 23 8 12 11 1 0 68 23 133
2019 FR-01 45 30 5 7 11 2 0 77 19 44
2019 FR-02 52 21 17 5 5 0 0 74 10 42
2019 FR-03 38 23 4 23 12 0 0 62 35 26
2019 FR-04 29 14 7 21 29 0 0 43 50 14
2018 FR 41 31 7 14 6 0 0 72 21 111
2018 FR-01 54 27 2 15 2 0 0 80 17 41
2018 FR-02 39 45 10 6 0 0 0 84 6 31
2018 FR-03 28 22 11 22 17 0 0 50 39 18
2017 FR 44 34 9 6 7 0 0 79 12 144
2017 FR-01 51 33 6 6 3 0 0 84 9 64
2017 FR-02 43 41 3 6 7 0 0 84 13 35
2017 FR-03 30 24 29 8 8 2 0 55 15 28
2014 FR 39 39 11 4 7 0 0 78 11 159
2014 FR-01 40 39 10 6 4 0 0 79 10 67
2014 FR-02 47 37 12 2 1 0 0 84 3 43
2014 FR-03 26 42 12 4 16 0 0 68 20 26
2014 FR-04 38 31 8 0 23 0 0 69 23 13
2011 FR 36 42 9 8 4 0 0 78 13 192
2011 FR-01 35 53 7 4 1 0 0 88 5 75
2011 FR-02 33 38 12 15 2 0 0 71 17 54
2011 FR-03 42 29 13 10 7 0 0 71 16 34
2011 FR-04 37 36 0 0 28 0 0 72 28 12
2011 FR-06 57 33 0 10 0 0 0 90 10 11
2008 FR 31 42 7 8 11 1 0 74 19 99
2008 FR-01 36 42 5 9 5 2 0 80 15 46
2008 FR-02 22 57 5 4 11 0 1 80 15 29
2008 FR-03 33 21 9 19 19 0 0 53 37 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 76 10 8 1 2 2 2 89 2 133
2019 FR-01 82 2 9 0 2 2 2 88 2 44
2019 FR-02 69 17 5 2 0 2 5 92 3 42
2019 FR-03 77 8 12 0 4 0 0 85 4 26
2019 FR-04 71 21 7 0 0 0 0 93 0 14
2017 FR 74 12 6 0 3 1 3 91 3 143
2017 FR-01 78 13 5 0 3 0 2 92 3 64
2017 FR-02 69 13 6 0 3 6 3 90 3 35
2017 FR-03 57 16 14 0 4 0 9 80 4 27
2014 FR 74 13 3 2 1 0 6 93 3 158
2014 FR-01 73 13 4 0 1 0 7 94 2 67
2014 FR-02 77 11 2 2 2 0 5 92 5 42
2014 FR-03 66 12 4 8 0 0 10 87 9 26
2014 FR-04 92 8 0 0 0 0 0 100 0 13
2011 FR 72 9 5 1 3 0 10 90 4 192
2011 FR-01 75 10 3 1 3 0 9 93 4 75
2011 FR-02 75 6 5 0 2 0 12 92 2 54
2011 FR-03 74 13 3 0 3 0 6 93 3 34
2011 FR-04 82 9 0 0 0 0 9 100 0 12
2011 FR-06 24 19 29 10 0 0 19 53 12 11
2008 FR 78 7 1 2 2 0 10 93 5 99
2008 FR-01 83 5 1 2 2 0 7 94 5 46
2008 FR-02 71 11 4 0 5 0 9 91 5 29
2008 FR-03 79 9 0 9 0 0 2 90 10 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 37 23 18 3 7 1 12 68 11 133
2019 FR-01 41 14 23 2 7 2 11 63 11 44
2019 FR-02 43 40 14 0 2 0 0 83 2 42
2019 FR-03 15 15 19 12 8 0 31 44 28 26
2019 FR-04 36 7 21 0 14 0 21 55 18 14
2017 FR 36 16 19 2 4 0 23 68 7 143
2017 FR-01 32 11 22 2 3 0 30 62 7 64
2017 FR-02 49 23 12 1 6 0 9 78 8 34
2017 FR-03 36 15 25 0 4 0 20 64 5 28
2014 FR 34 19 13 4 6 0 23 69 13 159
2014 FR-01 22 13 16 6 7 0 34 55 20 67
2014 FR-02 38 25 12 2 7 0 15 74 11 43
2014 FR-03 42 20 16 8 4 0 10 69 13 26
2014 FR-04 54 23 8 0 0 0 15 91 0 13
2011 FR 36 23 10 6 6 1 19 73 14 191
2011 FR-01 22 19 12 7 5 3 31 63 19 75
2011 FR-02 51 18 11 5 2 0 13 79 8 54
2011 FR-03 35 32 7 7 10 0 10 75 18 34
2011 FR-04 20 45 4 0 10 0 20 82 13 11
2011 FR-06 76 14 0 10 0 0 0 90 10 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 47 29 7 8 10 1 0 76 17 133
2019 FR-01 55 32 5 5 5 0 0 86 9 44
2019 FR-02 52 29 10 5 5 0 0 81 10 42
2019 FR-03 35 27 4 15 15 4 0 64 32 26
2019 FR-04 21 36 7 7 29 0 0 57 36 14
2018 FR 50 26 8 7 7 0 1 77 15 111
2018 FR-01 59 22 5 10 5 0 0 80 15 41
2018 FR-02 56 28 9 0 3 0 3 87 3 32
2018 FR-03 35 24 18 12 12 0 0 59 24 17
2017 FR 47 29 14 3 5 1 2 78 7 143
2017 FR-01 48 31 13 3 3 2 0 81 6 64
2017 FR-02 56 27 6 0 4 0 6 89 5 34
2017 FR-03 30 26 28 6 8 0 2 58 14 28

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 43 30 10 9 8 0 0 73 17 133
2019 FR-01 48 34 9 2 7 0 0 82 9 44
2019 FR-02 45 36 7 5 7 0 0 81 12 42
2019 FR-03 31 27 15 23 4 0 0 58 27 26
2019 FR-04 36 21 7 7 29 0 0 57 36 14
2018 FR 47 27 8 10 8 0 0 74 18 111
2018 FR-01 58 23 5 13 3 0 0 80 15 40
2018 FR-02 50 34 9 3 3 0 0 84 6 32
2018 FR-03 33 33 6 11 17 0 0 67 28 18
2017 FR 51 25 11 6 6 0 1 77 12 143
2017 FR-01 53 27 11 3 6 0 0 80 9 64
2017 FR-02 55 29 6 3 4 0 3 86 8 34
2017 FR-03 39 19 25 9 8 0 0 58 17 28
2014 FR 45 38 6 5 5 0 0 84 10 157
2014 FR-01 45 34 9 6 6 0 0 78 12 65
2014 FR-02 41 53 3 2 0 0 0 94 2 43
2014 FR-03 44 36 4 8 8 0 0 80 16 26
2014 FR-04 54 15 8 8 15 0 0 69 23 13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 21 32 19 13 15 0 0 53 28 53
2019 FR-02 8 33 25 17 17 0 0 42 33 12
2019 FR-03 30 35 17 13 4 0 0 65 17 23
2019 FR-04 8 25 25 8 33 0 0 33 42 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 20 25 17 16 21 1 1 45 37 133
2019 FR-01 14 23 23 18 23 0 0 36 41 44
2019 FR-02 24 24 14 17 21 0 0 48 38 42
2019 FR-03 19 23 19 19 15 4 0 44 36 26
2019 FR-04 14 36 7 0 36 0 7 54 38 14
2018 FR 22 23 15 12 26 1 1 46 38 112
2018 FR-01 17 15 15 17 37 0 0 32 54 41
2018 FR-02 25 31 25 3 16 0 0 56 19 32
2018 FR-03 17 28 11 11 33 0 0 44 44 18
2017 FR 25 28 15 12 19 1 0 54 31 144
2017 FR-01 21 25 20 9 24 0 0 46 33 64
2017 FR-02 21 37 9 13 18 3 0 59 32 35
2017 FR-03 26 28 17 11 15 2 0 55 27 28
2014 FR 16 38 12 13 19 2 0 55 33 159
2014 FR-01 6 33 18 16 24 3 0 40 42 67
2014 FR-02 19 39 12 16 15 0 0 58 30 43
2014 FR-03 14 40 8 8 28 2 0 55 37 26
2014 FR-04 54 31 0 8 8 0 0 85 15 13
2011 FR 20 39 13 14 13 2 0 59 28 190
2011 FR-01 12 38 14 18 15 3 0 52 34 74
2011 FR-02 20 43 13 11 12 0 0 64 23 53
2011 FR-03 22 34 13 21 10 0 0 57 31 34
2011 FR-04 28 54 9 0 9 0 0 82 9 12
2011 FR-06 67 19 5 0 10 0 0 86 10 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 21 24 14 17 23 1 1 46 40 133
2019 FR-01 18 18 16 23 25 0 0 36 48 44
2019 FR-02 26 26 12 14 21 0 0 52 36 42
2019 FR-03 15 27 15 19 19 4 0 44 40 26
2019 FR-04 14 36 7 0 36 0 7 54 38 14
2018 FR 19 23 15 15 26 1 1 43 42 112
2018 FR-01 20 7 15 17 41 0 0 27 59 41
2018 FR-02 19 44 13 16 9 0 0 63 25 32
2018 FR-03 22 17 17 17 28 0 0 39 44 18
2017 FR 23 28 10 17 21 2 0 52 39 144
2017 FR-01 21 24 14 14 27 0 0 45 41 64
2017 FR-02 21 25 6 25 21 3 0 47 47 35
2017 FR-03 23 36 10 11 15 5 0 62 28 28
2014 FR 17 31 14 12 24 2 0 49 37 159
2014 FR-01 9 21 18 19 30 3 0 31 51 67
2014 FR-02 19 41 10 7 23 0 0 60 30 43
2014 FR-03 18 24 24 8 24 2 0 43 33 26
2014 FR-04 46 31 0 8 15 0 0 77 23 13
2011 FR 25 33 14 10 17 0 0 58 28 191
2011 FR-01 22 33 16 10 19 0 0 55 29 75
2011 FR-02 23 39 10 10 17 0 0 63 27 53
2011 FR-03 29 29 6 19 16 0 0 58 36 34
2011 FR-04 9 41 32 9 9 0 0 50 18 12
2011 FR-06 67 0 24 0 10 0 0 67 10 11
2008 FR 31 29 7 6 27 0 0 60 33 99
2008 FR-01 26 33 8 0 33 0 0 59 33 46
2008 FR-02 37 34 7 5 17 0 0 71 21 29
2008 FR-03 40 14 9 9 28 0 0 53 37 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 15 23 18 14 29 1 1 38 44 133
2019 FR-01 16 16 20 11 36 0 0 32 48 44
2019 FR-02 17 24 19 14 26 0 0 40 40 42
2019 FR-03 12 27 19 12 27 4 0 40 40 26
2019 FR-04 0 36 7 14 36 0 7 38 54 14
2018 FR 13 25 14 16 29 2 1 39 46 112
2018 FR-01 12 15 7 24 41 0 0 27 66 41
2018 FR-02 19 34 25 6 13 3 0 55 19 32
2018 FR-03 6 22 17 22 33 0 0 28 56 18
2017 FR 18 24 14 19 23 1 0 43 43 144
2017 FR-01 18 17 20 16 28 0 0 35 44 64
2017 FR-02 21 25 3 27 22 3 0 47 50 35
2017 FR-03 15 26 17 19 20 2 0 42 40 28
2014 FR 10 27 19 16 26 2 0 38 43 159
2014 FR-01 7 16 16 25 31 3 0 25 58 67
2014 FR-02 11 32 22 12 23 1 0 43 35 43
2014 FR-03 6 24 28 8 32 2 0 30 41 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13
2011 FR 13 39 15 18 15 1 0 52 33 192
2011 FR-01 9 39 15 20 16 0 0 48 37 75
2011 FR-02 12 46 15 11 14 2 0 59 25 54
2011 FR-03 24 30 8 21 16 0 0 55 37 34
2011 FR-04 9 18 26 28 9 9 0 30 41 12
2011 FR-06 19 48 24 0 10 0 0 67 10 11
2008 FR 18 32 10 12 28 0 0 51 39 99
2008 FR-01 15 31 10 12 33 0 0 45 45 46
2008 FR-02 22 45 15 5 13 0 0 67 18 29
2008 FR-03 19 21 0 30 28 0 2 40 60 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 13 17 17 23 31 0 0 30 53 133
2019 FR-01 11 14 14 34 27 0 0 25 61 44
2019 FR-02 12 24 19 14 31 0 0 36 45 42
2019 FR-03 12 12 15 23 38 0 0 23 62 26
2019 FR-04 14 21 14 7 43 0 0 36 50 14
2018 FR 14 21 14 19 30 1 0 36 50 112
2018 FR-01 15 15 10 17 44 0 0 29 61 41
2018 FR-02 16 34 22 13 16 0 0 50 28 32
2018 FR-03 6 17 6 39 33 0 0 22 72 18
2017 FR 19 24 11 18 25 3 0 44 44 143
2017 FR-01 15 24 8 22 27 5 0 41 51 64
2017 FR-02 18 28 12 18 22 3 0 47 41 35
2017 FR-03 16 20 24 14 25 2 0 36 40 27
2014 FR 8 32 15 20 23 1 0 41 44 157
2014 FR-01 4 28 13 24 28 1 0 33 53 67
2014 FR-02 8 32 22 12 23 1 0 41 36 42
2014 FR-03 6 32 16 24 20 2 0 39 45 26
2014 FR-04 25 42 0 17 17 0 0 67 33 12
2011 FR 13 40 12 23 13 0 0 52 36 192
2011 FR-01 9 44 8 26 14 0 0 52 40 75
2011 FR-02 14 34 12 25 15 0 0 48 40 54
2011 FR-03 22 35 13 20 10 0 0 57 29 34
2011 FR-04 4 50 0 28 18 0 0 54 46 12
2011 FR-06 19 48 33 0 0 0 0 67 0 11
2008 FR 16 34 13 16 20 0 0 50 37 101
2008 FR-01 17 29 14 16 24 0 0 46 40 46
2008 FR-02 10 45 17 15 11 1 0 56 26 31
2008 FR-03 23 37 2 19 19 0 0 60 37 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 16 8 15 13 32 5 11 29 54 133
2019 FR-01 9 7 18 7 45 2 11 18 61 44
2019 FR-02 12 10 10 21 24 12 12 28 59 42
2019 FR-03 27 12 12 8 35 0 8 42 46 26
2019 FR-04 21 0 14 14 29 7 14 27 55 14
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 15 30 23 19 12 0 1 45 31 133
2019 FR-01 18 30 20 18 14 0 0 48 32 44
2019 FR-02 17 29 24 24 7 0 0 45 31 42
2019 FR-03 12 31 27 23 8 0 0 42 31 26
2019 FR-04 7 21 21 7 36 0 7 31 46 14
2018 FR 17 26 18 14 23 0 1 44 38 111
2018 FR-01 18 15 15 23 30 0 0 33 53 40
2018 FR-02 22 41 28 0 9 0 0 63 9 32
2018 FR-03 6 28 11 17 39 0 0 33 56 18
2017 FR 22 35 14 18 10 1 0 57 28 143
2017 FR-01 15 41 14 19 11 0 0 56 30 64
2017 FR-02 25 31 12 21 9 3 0 57 30 35
2017 FR-03 22 29 20 20 8 0 2 52 28 27
2014 FR 13 39 15 17 14 1 2 53 31 159
2014 FR-01 10 31 16 24 13 1 3 44 39 67
2014 FR-02 16 40 15 10 20 0 0 55 30 43
2014 FR-03 6 50 20 16 8 0 0 56 24 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13
2011 FR 21 40 16 12 10 1 1 62 22 192
2011 FR-01 15 47 14 11 11 1 1 64 22 75
2011 FR-02 22 38 14 17 9 0 0 60 26 54
2011 FR-03 31 37 9 10 13 0 0 68 23 34
2011 FR-04 28 18 26 9 18 0 0 46 28 12
2011 FR-06 19 52 19 10 0 0 0 71 10 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 9 28 22 27 12 0 1 38 40 131
2019 FR-01 9 26 21 28 16 0 0 35 44 43
2019 FR-02 14 29 19 31 7 0 0 43 38 42
2019 FR-03 8 32 16 36 8 0 0 40 44 25
2019 FR-04 0 21 36 7 29 0 7 23 38 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 25 27 21 14 14 0 0 52 27 133
2019 FR-01 27 27 25 9 11 0 0 55 20 44
2019 FR-02 24 29 21 14 12 0 0 52 26 42
2019 FR-03 19 23 23 19 15 0 0 42 35 26
2019 FR-04 14 36 14 7 29 0 0 50 36 14
2018 FR 24 32 19 14 9 1 1 57 24 111
2018 FR-01 23 20 23 20 13 0 3 44 33 40
2018 FR-02 22 41 16 19 0 3 0 65 19 32
2018 FR-03 22 22 28 11 17 0 0 44 28 18
2017 FR 30 37 13 11 6 2 1 69 18 143
2017 FR-01 26 42 11 13 8 0 0 69 20 64
2017 FR-02 28 28 21 12 3 6 3 61 16 35
2017 FR-03 25 43 14 4 12 2 0 70 16 27
2014 FR 31 36 14 8 6 4 1 71 14 159
2014 FR-01 28 31 19 9 7 4 0 63 17 67
2014 FR-02 25 44 7 7 9 5 2 74 18 43
2014 FR-03 26 46 16 8 0 4 0 75 8 26
2014 FR-04 62 23 8 8 0 0 0 85 8 13
2011 FR 30 41 12 9 5 3 0 74 13 192
2011 FR-01 24 46 12 10 4 4 0 73 14 75
2011 FR-02 31 43 14 4 8 0 0 74 12 54
2011 FR-03 42 31 11 11 1 3 0 75 13 34
2011 FR-04 22 59 0 9 0 9 0 90 10 12
2011 FR-06 57 24 10 10 0 0 0 81 10 11
2008 FR 34 37 10 6 8 2 2 75 15 99
2008 FR-01 28 41 14 2 10 2 2 72 13 46
2008 FR-02 37 37 7 8 5 1 4 78 14 29
2008 FR-03 56 35 0 0 9 0 0 91 9 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 19 27 28 8 18 1 0 46 26 133
2019 FR-01 20 23 32 2 23 0 0 43 25 44
2019 FR-02 21 24 24 14 17 0 0 45 31 42
2019 FR-03 12 31 38 8 12 0 0 42 19 26
2019 FR-04 14 29 14 7 29 7 0 46 38 14
2018 FR 19 33 20 8 20 0 0 52 28 111
2018 FR-01 18 20 18 10 35 0 0 38 45 40
2018 FR-02 19 47 28 3 3 0 0 66 6 32
2018 FR-03 17 28 17 17 22 0 0 44 39 18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 19 26 20 17 15 2 1 46 33 133
2019 FR-01 20 20 18 18 20 0 2 42 40 44
2019 FR-02 17 31 26 12 12 2 0 49 24 42
2019 FR-03 15 27 23 27 8 0 0 42 35 26
2019 FR-04 14 29 7 14 29 7 0 46 46 14
2018 FR 23 27 13 16 21 0 0 50 37 111
2018 FR-01 20 20 10 15 35 0 0 40 50 40
2018 FR-02 25 28 19 19 9 0 0 53 28 32
2018 FR-03 22 33 6 22 17 0 0 56 39 18
2017 FR 26 33 14 12 11 2 1 61 24 143
2017 FR-01 27 34 14 13 13 0 0 61 25 64
2017 FR-02 21 38 9 21 4 4 3 64 27 35
2017 FR-03 24 31 24 0 16 4 2 58 17 27
2014 FR 20 35 13 17 12 2 1 57 30 158
2014 FR-01 16 33 16 22 12 0 0 49 34 67
2014 FR-02 20 33 13 17 16 0 0 53 33 42
2014 FR-03 16 46 8 12 12 2 4 66 26 26
2014 FR-04 23 46 0 15 8 8 0 75 25 13
2011 FR 22 38 12 15 12 2 0 61 27 191
2011 FR-01 14 41 8 22 13 1 0 56 35 75
2011 FR-02 20 36 15 14 13 2 0 57 27 53
2011 FR-03 32 39 10 11 7 0 1 72 18 34
2011 FR-04 18 50 18 4 0 9 0 75 4 12
2011 FR-06 67 10 14 0 10 0 0 76 10 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 15 33 16 17 17 2 0 48 35 132
2019 FR-01 14 30 14 23 20 0 0 43 43 44
2019 FR-02 21 31 19 12 14 2 0 54 27 42
2019 FR-03 12 31 19 19 19 0 0 42 38 26
2019 FR-04 0 50 0 21 21 7 0 54 46 14
2018 FR 17 26 13 16 27 0 1 44 44 111
2018 FR-01 15 25 5 15 40 0 0 40 55 40
2018 FR-02 22 28 22 19 9 0 0 50 28 32
2018 FR-03 17 11 22 11 39 0 0 28 50 18
2017 FR 20 28 20 15 16 1 0 49 31 143
2017 FR-01 17 32 27 11 13 0 0 49 24 63
2017 FR-02 18 22 15 24 19 3 0 41 44 35
2017 FR-03 25 24 15 17 19 0 0 49 36 28
2014 FR 13 37 13 15 20 1 1 51 35 159
2014 FR-01 9 31 18 13 27 1 0 41 41 67
2014 FR-02 12 47 10 10 22 0 0 59 32 43
2014 FR-03 18 36 16 20 8 0 2 55 29 26
2014 FR-04 38 23 8 15 15 0 0 62 31 13
2011 FR 19 39 13 18 10 0 0 59 29 190
2011 FR-01 14 41 15 16 14 0 0 55 30 75
2011 FR-02 21 33 13 20 13 0 0 54 33 54
2011 FR-03 24 37 9 26 3 0 0 61 29 34
2011 FR-04 20 35 14 20 10 0 0 55 30 11
2011 FR-06 38 52 10 0 0 0 0 90 0 11
2008 FR 20 32 11 19 16 0 1 53 35 100
2008 FR-01 16 31 8 23 22 0 0 47 45 46
2008 FR-02 36 36 7 9 8 0 4 75 18 30
2008 FR-03 12 33 37 9 9 0 0 44 19 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 18 29 17 5 26 1 4 50 32 133
2019 FR-01 18 20 16 11 34 0 0 39 45 44
2019 FR-02 14 38 19 0 24 2 2 55 25 42
2019 FR-03 19 27 19 8 19 0 8 50 29 26
2019 FR-04 14 36 21 0 21 0 7 54 23 14
2018 FR 20 26 14 13 23 0 4 48 37 111
2018 FR-01 15 25 13 15 30 0 3 41 46 40
2018 FR-02 22 28 25 13 9 0 3 52 23 32
2018 FR-03 22 22 0 22 33 0 0 44 56 18
2017 FR 19 40 15 10 12 1 2 62 22 143
2017 FR-01 13 42 19 9 14 0 3 56 24 64
2017 FR-02 15 46 9 15 10 6 0 64 26 35
2017 FR-03 31 33 20 6 8 0 2 66 14 27
2014 FR 23 36 11 13 15 0 2 61 29 158
2014 FR-01 12 39 12 18 17 0 2 52 35 66
2014 FR-02 23 41 8 8 19 0 0 64 28 43
2014 FR-03 38 18 12 16 12 0 4 58 29 26
2014 FR-04 46 46 0 0 8 0 0 92 8 13
2011 FR 23 37 12 12 9 1 5 64 23 190
2011 FR-01 18 41 14 11 13 0 3 61 25 75
2011 FR-02 24 36 8 19 11 0 2 61 30 54
2011 FR-03 29 37 14 7 7 3 3 71 14 34
2011 FR-04 30 41 25 4 0 0 0 71 4 11
2011 FR-06 19 14 10 10 0 0 48 64 18 11
2008 FR 23 30 12 19 14 0 1 54 33 100
2008 FR-01 19 32 10 24 15 0 0 51 39 45
2008 FR-02 24 42 14 8 9 0 3 68 17 31
2008 FR-03 21 14 0 47 19 0 0 35 65 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 47 23 13 7 5 1 4 74 13 133
2019 FR-01 41 25 11 11 9 2 0 67 21 44
2019 FR-02 57 17 17 2 5 0 2 76 7 42
2019 FR-03 46 31 12 0 4 0 8 83 4 26
2019 FR-04 50 21 7 7 0 0 14 83 8 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 59 9 7 2 5 1 18 84 7 132
2019 FR-01 60 9 12 0 5 2 12 81 5 43
2019 FR-02 67 7 10 0 5 0 12 84 5 42
2019 FR-03 46 12 0 4 8 0 31 83 17 26
2019 FR-04 57 14 0 0 0 0 29 100 0 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 35 24 19 9 10 1 2 61 19 133
2019 FR-01 27 25 20 7 16 2 2 55 24 44
2019 FR-02 40 24 19 10 7 0 0 64 17 42
2019 FR-03 42 19 19 8 12 0 0 62 19 26
2019 FR-04 21 21 21 21 0 0 14 50 25 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FR 39 20 18 10 10 1 2 61 20 132
2019 FR-01 32 23 16 11 14 2 2 57 26 44
2019 FR-02 48 14 21 10 7 0 0 62 17 42
2019 FR-03 38 23 19 12 8 0