2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 44 42 4 8 1 0 0 87 9 3929
2019 FI-01 49 40 4 6 2 0 0 89 7 847
2019 FI-02 47 41 3 7 1 0 0 89 8 1218
2019 FI-03 40 45 4 8 2 0 0 86 10 1204
2019 FI-04 42 42 5 10 1 0 0 85 10 568
2017 FI 40 46 5 7 2 0 0 86 9 3630
2017 FI-01 46 42 4 6 1 0 0 89 8 793
2017 FI-02 40 48 4 6 2 0 0 88 8 1158
2017 FI-03 37 47 5 8 3 0 0 84 11 1086
2017 FI-04 37 47 5 7 3 0 0 85 10 501
2014 FI 41 45 5 6 2 0 0 87 9 3860
2014 FI-01 40 47 4 7 2 0 0 88 8 869
2014 FI-02 44 43 5 6 2 0 0 87 8 1307
2014 FI-03 40 46 5 6 2 0 0 87 9 1099
2014 FI-04 41 46 5 6 2 0 0 87 8 522
2011 FI 45 45 3 6 2 0 0 89 8 4124
2011 FI-01 45 45 3 6 1 0 0 90 7 1078
2011 FI-02 45 43 4 7 2 0 0 88 8 1297
2011 FI-03 45 46 3 5 1 0 0 90 7 1148
2011 FI-04 43 45 3 6 3 0 0 88 9 562
2008 FI 45 45 3 6 2 0 0 89 7 3196
2008 FI-01 45 46 2 5 2 0 0 91 6 849
2008 FI-02 43 46 3 6 1 0 0 90 7 981
2008 FI-03 45 45 4 5 2 0 0 89 7 888
2008 FI-04 47 39 3 8 2 0 0 87 10 399

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 56 26 6 9 3 0 1 82 12 3925
2019 FI-01 59 24 6 8 3 0 1 83 11 848
2019 FI-02 58 25 5 8 3 0 1 84 11 1215
2019 FI-03 54 26 7 10 3 0 0 80 13 1202
2019 FI-04 50 32 6 11 2 0 0 82 13 567
2017 FI 52 25 8 11 4 0 0 78 15 3632
2017 FI-01 58 23 7 8 3 0 1 82 12 794
2017 FI-02 55 24 7 10 4 0 1 79 14 1159
2017 FI-03 47 28 8 13 4 0 0 75 17 1086
2017 FI-04 47 26 11 12 4 0 0 73 16 502
2014 FI 52 26 7 10 4 0 1 78 14 3856
2014 FI-01 55 25 7 8 4 0 1 81 12 867
2014 FI-02 52 25 7 9 5 0 1 78 14 1306
2014 FI-03 51 26 8 10 4 0 0 77 15 1097
2014 FI-04 49 29 6 12 5 0 0 78 16 523
2011 FI 55 23 7 11 4 0 1 78 15 4123
2011 FI-01 62 19 6 9 3 0 1 82 12 1078
2011 FI-02 54 23 6 11 4 0 1 78 15 1297
2011 FI-03 50 26 8 13 4 0 0 76 16 1148
2011 FI-04 52 25 7 12 5 0 0 77 17 562
2008 FI 54 23 6 11 4 0 1 78 15 3191
2008 FI-01 65 18 6 8 3 0 1 83 11 846
2008 FI-02 51 24 8 11 4 0 1 76 16 982
2008 FI-03 48 27 6 14 5 0 0 75 19 886
2008 FI-04 52 27 5 10 6 0 0 78 16 398

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 47 35 6 8 4 0 0 82 12 3927
2019 FI-01 50 35 5 6 3 0 0 85 9 848
2019 FI-02 49 35 6 8 3 0 0 83 11 1216
2019 FI-03 45 36 6 9 4 0 0 81 13 1204
2019 FI-04 44 36 7 10 4 0 0 80 14 567
2017 FI 42 38 7 9 5 0 0 80 13 3631
2017 FI-01 46 37 6 8 4 0 0 83 11 793
2017 FI-02 42 38 7 10 4 0 0 80 14 1159
2017 FI-03 40 41 7 7 4 0 0 81 12 1085
2017 FI-04 44 31 8 9 8 0 0 75 17 502
2014 FI 45 38 7 6 4 0 0 83 10 3858
2014 FI-01 45 38 7 6 4 0 0 83 10 869
2014 FI-02 48 37 6 6 3 0 0 85 10 1306
2014 FI-03 45 38 7 6 4 0 0 83 10 1097
2014 FI-04 43 37 6 7 6 0 0 80 13 523
2011 FI 46 37 7 6 3 0 0 84 10 4118
2011 FI-01 47 37 7 7 3 0 0 83 10 1072
2011 FI-02 46 37 7 6 3 0 0 84 9 1294
2011 FI-03 46 39 7 6 3 0 0 85 9 1151
2011 FI-04 48 34 6 8 4 0 0 82 12 562

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 32 42 11 10 4 0 0 75 14 3919
2019 FI-01 32 41 12 11 4 0 0 73 15 847
2019 FI-02 30 44 11 12 4 0 0 73 16 1215
2019 FI-03 32 44 11 9 4 0 0 76 13 1203
2019 FI-04 40 41 10 7 2 0 1 82 9 561
2018 FI 29 47 10 10 3 0 0 76 14 3507
2018 FI-01 31 46 9 9 4 0 0 77 14 761
2018 FI-02 27 47 9 13 4 0 0 74 17 1074
2018 FI-03 28 50 11 8 3 0 0 78 11 1078
2018 FI-04 35 44 10 9 2 0 0 79 11 489
2017 FI 31 43 11 10 5 0 0 74 15 3632
2017 FI-01 29 43 10 10 7 0 0 72 18 795
2017 FI-02 28 44 12 11 5 0 0 73 16 1158
2017 FI-03 30 44 10 10 5 0 0 75 15 1085
2017 FI-04 40 39 10 7 4 0 0 79 10 502
2014 FI 30 43 11 11 6 0 0 72 16 3857
2014 FI-01 27 42 11 12 7 0 0 69 19 869
2014 FI-02 28 42 12 11 6 0 0 71 17 1304
2014 FI-03 31 44 11 9 6 0 0 75 14 1098
2014 FI-04 37 42 8 8 5 0 0 80 12 523
2011 FI 32 42 12 9 4 0 0 75 13 4127
2011 FI-01 30 42 12 11 6 0 0 72 16 1078
2011 FI-02 30 43 13 10 4 0 0 73 14 1297
2011 FI-03 32 43 13 8 3 0 1 76 11 1151
2011 FI-04 43 37 10 6 2 0 1 82 8 562
2008 FI 29 43 12 11 4 0 0 72 15 3201
2008 FI-01 24 47 13 10 5 0 0 71 16 851
2008 FI-02 26 42 13 13 5 0 0 69 18 983
2008 FI-03 32 41 13 10 3 0 1 73 14 888
2008 FI-04 39 41 9 7 2 0 1 81 9 400

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 51 35 7 5 2 0 0 86 7 3905
2019 FI-01 51 35 7 5 2 0 0 86 7 839
2019 FI-02 50 35 8 5 2 0 0 85 8 1210
2019 FI-03 49 37 7 5 2 0 0 86 7 1200
2019 FI-04 57 32 5 3 1 1 0 90 5 564
2017 FI 48 39 7 4 2 0 0 87 6 3619
2017 FI-01 47 38 9 4 2 0 0 85 6 791
2017 FI-02 45 41 7 4 2 0 0 87 6 1155
2017 FI-03 49 40 5 4 1 0 0 89 5 1081
2017 FI-04 54 35 5 5 1 0 0 88 7 500
2014 FI 46 40 7 4 2 0 0 87 6 3856
2014 FI-01 41 44 7 5 2 0 0 85 8 870
2014 FI-02 47 40 7 4 2 0 0 87 6 1305
2014 FI-03 47 39 8 4 2 1 0 86 6 1096
2014 FI-04 53 36 6 4 1 0 0 89 5 523

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 48 34 9 6 3 0 0 82 10 3925
2019 FI-01 51 31 9 6 3 0 0 82 9 850
2019 FI-02 49 33 9 6 3 0 0 81 9 1209
2019 FI-03 46 37 8 6 3 0 0 83 9 1207
2019 FI-04 46 36 9 7 3 0 0 81 10 568
2018 FI 47 35 8 6 3 0 0 82 9 3498
2018 FI-01 53 33 6 5 2 0 0 87 7 761
2018 FI-02 48 35 8 6 3 0 0 83 9 1071
2018 FI-03 44 36 10 6 3 0 0 80 10 1073
2018 FI-04 44 35 9 8 4 0 0 79 12 488
2017 FI 43 36 9 7 4 0 0 80 11 3626
2017 FI-01 48 32 9 6 5 1 0 81 10 792
2017 FI-02 45 34 9 7 4 0 0 80 11 1158
2017 FI-03 42 38 9 7 4 0 0 80 11 1083
2017 FI-04 38 39 10 7 6 0 0 77 13 501
2014 FI 42 35 11 7 4 0 1 78 12 3860
2014 FI-01 42 35 11 6 5 0 1 78 11 869
2014 FI-02 44 35 10 6 4 0 1 80 10 1306
2014 FI-03 41 35 10 8 5 0 0 77 13 1099
2014 FI-04 38 36 13 8 5 0 0 74 13 523
2011 FI 45 37 8 6 3 0 1 82 10 4126
2011 FI-01 47 36 7 6 3 0 1 84 8 1077
2011 FI-02 45 36 9 5 3 1 0 82 9 1297
2011 FI-03 44 38 7 8 4 0 0 82 11 1152
2011 FI-04 39 39 9 7 6 0 0 78 13 562

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 35 44 12 6 3 0 0 79 9 3927
2019 FI-01 36 41 14 6 4 0 0 76 10 846
2019 FI-02 34 44 13 6 3 0 0 78 9 1217
2019 FI-03 34 46 11 5 3 0 0 81 8 1203
2019 FI-04 41 43 10 4 2 0 0 84 6 568
2018 FI 32 45 12 8 3 0 0 77 11 3484
2018 FI-01 32 44 12 9 4 0 0 75 13 759
2018 FI-02 30 45 13 7 4 0 0 76 11 1068
2018 FI-03 33 45 12 7 3 0 0 78 10 1069
2018 FI-04 37 43 11 8 2 0 0 80 9 484
2017 FI 30 49 11 7 4 0 0 78 10 3631
2017 FI-01 26 50 12 7 4 0 0 76 12 794
2017 FI-02 29 48 13 7 3 0 0 77 11 1158
2017 FI-03 30 50 11 6 3 0 0 80 10 1086
2017 FI-04 36 49 7 4 3 0 0 85 8 501
2014 FI 29 48 12 8 4 0 0 76 12 3862
2014 FI-01 27 47 15 8 4 0 0 74 12 870
2014 FI-02 27 49 12 9 4 0 0 76 13 1307
2014 FI-03 29 48 12 7 4 0 0 77 11 1099
2014 FI-04 36 47 9 6 2 0 0 83 8 523
2011 FI 32 46 11 7 4 0 0 78 11 4119
2011 FI-01 31 44 13 7 5 0 0 75 12 1077
2011 FI-02 29 46 12 7 5 0 0 76 12 1293
2011 FI-03 32 48 11 6 3 0 0 81 9 1149
2011 FI-04 40 43 9 5 4 0 0 83 8 562
2008 FI 32 46 11 8 3 0 0 78 11 3190
2008 FI-01 28 48 10 8 5 0 0 77 13 848
2008 FI-02 28 48 13 8 3 0 0 76 11 980
2008 FI-03 36 42 11 9 2 0 0 78 11 884
2008 FI-04 43 43 7 6 2 0 0 85 8 399

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 31 41 14 10 5 0 0 72 14 3924
2019 FI-01 31 40 15 9 5 0 0 71 14 842
2019 FI-02 30 41 14 9 5 0 0 72 14 1215
2019 FI-03 29 42 13 10 5 0 0 72 15 1206
2019 FI-04 35 39 13 9 3 0 0 75 12 568
2018 FI 28 38 17 9 7 0 0 67 16 3498
2018 FI-01 32 39 15 8 7 0 0 71 15 758
2018 FI-02 28 38 18 10 6 0 0 66 16 1074
2018 FI-03 28 39 16 10 6 0 0 67 17 1072
2018 FI-04 29 39 17 7 7 0 0 68 15 489
2017 FI 26 40 16 11 7 0 0 67 17 3631
2017 FI-01 27 40 15 10 7 0 0 68 17 794
2017 FI-02 26 39 17 11 6 0 0 65 18 1158
2017 FI-03 25 43 15 10 7 0 0 68 17 1087
2017 FI-04 29 42 15 9 6 0 0 71 14 500
2014 FI 25 39 17 11 7 0 0 65 18 3859
2014 FI-01 24 38 20 9 8 0 1 63 17 869
2014 FI-02 26 40 17 9 8 0 0 66 17 1305
2014 FI-03 25 39 17 12 6 0 0 65 19 1099
2014 FI-04 28 40 15 12 5 0 0 68 17 523
2011 FI 25 42 16 11 6 0 0 68 16 4127
2011 FI-01 25 41 16 10 8 1 0 66 18 1077
2011 FI-02 23 42 17 11 5 0 0 66 16 1298
2011 FI-03 26 44 15 11 4 0 0 70 15 1150
2011 FI-04 26 43 15 11 5 0 0 69 16 563

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 31 44 12 9 4 0 0 75 13 3907
2019 FI-01 33 43 12 8 3 0 0 76 11 843
2019 FI-02 31 46 10 9 3 0 0 77 12 1205
2019 FI-03 30 43 12 11 4 0 0 73 15 1202
2019 FI-04 30 46 12 8 4 0 0 76 11 564
2018 FI 27 43 15 10 5 0 0 71 15 3504
2018 FI-01 30 44 13 7 5 0 0 74 12 760
2018 FI-02 28 41 15 11 4 0 0 70 15 1072
2018 FI-03 24 45 15 11 4 0 0 69 16 1078
2018 FI-04 27 44 14 8 7 0 0 71 15 489
2017 FI 27 44 13 11 5 0 0 71 16 3629
2017 FI-01 28 44 13 10 5 0 0 72 15 794
2017 FI-02 26 44 14 12 5 0 0 70 17 1157
2017 FI-03 26 45 13 10 5 0 0 71 16 1085
2017 FI-04 31 45 9 10 5 0 0 76 15 501

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 43 42 9 4 2 0 0 86 6 3907
2019 FI-01 43 40 11 4 2 0 0 83 6 843
2019 FI-02 43 42 8 4 2 0 0 85 6 1210
2019 FI-03 43 44 8 4 1 0 0 87 5 1200
2019 FI-04 48 42 7 3 1 0 0 90 3 562
2018 FI 42 45 8 3 1 0 0 87 4 3497
2018 FI-01 42 44 9 4 2 0 0 85 6 761
2018 FI-02 41 46 9 3 1 0 0 87 4 1072
2018 FI-03 41 46 9 3 1 0 0 88 4 1070
2018 FI-04 50 39 7 4 1 0 0 89 4 487
2017 FI 38 45 10 5 2 0 0 84 7 3626
2017 FI-01 36 43 12 5 3 0 0 80 8 792
2017 FI-02 36 46 10 4 2 0 0 83 7 1157
2017 FI-03 38 47 8 5 2 0 0 86 7 1085
2017 FI-04 44 44 7 3 2 0 0 88 5 500
2014 FI 38 45 11 4 2 0 0 83 6 3860
2014 FI-01 32 47 12 5 3 1 0 80 7 870
2014 FI-02 37 45 12 4 2 0 0 82 6 1306
2014 FI-03 37 46 11 4 2 0 0 84 6 1099
2014 FI-04 50 39 7 3 1 0 0 89 5 522
2011 FI 38 46 10 4 2 0 0 84 6 4123
2011 FI-01 36 46 11 5 2 0 0 82 7 1076
2011 FI-02 37 46 11 4 2 0 0 83 6 1295
2011 FI-03 38 48 10 3 1 0 0 86 4 1152
2011 FI-04 47 41 7 3 1 0 0 89 4 561
2008 FI 40 43 9 5 3 0 0 83 8 3200
2008 FI-01 35 46 10 6 3 0 0 80 9 850
2008 FI-02 38 43 10 5 3 1 0 82 8 983
2008 FI-03 41 43 9 4 3 0 0 84 7 888
2008 FI-04 52 39 4 3 1 0 0 91 5 400

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 34 41 12 8 5 0 0 75 12 3913
2019 FI-01 35 37 15 9 5 0 0 72 13 843
2019 FI-02 33 43 12 8 4 0 0 76 12 1212
2019 FI-03 34 43 12 7 5 0 0 77 11 1200
2019 FI-04 36 43 10 7 4 0 0 79 11 565
2018 FI 31 41 15 9 4 0 0 72 13 3489
2018 FI-01 33 39 14 9 5 0 0 72 14 759
2018 FI-02 29 41 16 11 3 0 0 71 14 1067
2018 FI-03 31 42 14 8 4 0 0 73 12 1070
2018 FI-04 37 39 11 8 6 0 0 75 13 486
2017 FI 28 43 15 9 5 0 0 71 14 3626
2017 FI-01 27 41 17 9 6 0 0 68 15 791
2017 FI-02 27 42 15 11 5 0 0 69 16 1158
2017 FI-03 28 45 14 8 5 0 0 73 13 1084
2017 FI-04 33 43 12 6 6 0 0 76 11 501

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 48 38 10 3 2 0 0 86 4 3904
2019 FI-01 46 37 12 3 2 0 0 83 5 840
2019 FI-02 46 39 11 2 2 0 0 85 4 1208
2019 FI-03 48 39 9 2 1 0 0 87 4 1200
2019 FI-04 54 36 7 3 1 0 0 89 4 564
2018 FI 44 40 11 4 1 0 0 84 5 3482
2018 FI-01 45 40 11 3 2 0 0 84 5 757
2018 FI-02 43 40 10 5 1 0 0 83 7 1064
2018 FI-03 43 41 11 4 1 0 0 84 5 1068
2018 FI-04 51 37 9 3 1 0 0 88 3 486
2017 FI 45 41 9 3 2 0 0 87 5 3622
2017 FI-01 45 39 9 5 1 0 0 84 6 792
2017 FI-02 43 43 9 3 2 0 0 86 5 1152
2017 FI-03 44 43 9 2 1 0 0 87 3 1084
2017 FI-04 52 41 5 2 1 0 0 93 2 502
2014 FI 54 34 8 2 1 0 0 88 4 3858
2014 FI-01 55 32 9 3 1 0 0 87 4 870
2014 FI-02 52 36 9 2 1 0 0 88 3 1305
2014 FI-03 53 34 9 3 1 0 0 87 4 1098
2014 FI-04 62 30 5 2 1 0 0 92 2 523
2011 FI 52 36 8 2 1 0 0 88 4 4121
2011 FI-01 50 36 9 3 2 0 0 87 4 1075
2011 FI-02 49 38 9 3 1 0 0 87 4 1294
2011 FI-03 51 38 8 2 1 0 0 89 3 1151
2011 FI-04 63 29 6 2 1 0 0 92 2 562

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 35 42 12 8 3 0 0 77 12 3910
2019 FI-01 33 38 15 10 3 0 0 71 14 840
2019 FI-02 34 42 12 7 3 0 0 76 11 1214
2019 FI-03 34 44 11 7 3 0 0 78 11 1201
2019 FI-04 42 43 6 7 3 0 0 84 10 562
2018 FI 31 44 13 8 4 0 0 75 12 3485
2018 FI-01 29 44 13 8 6 0 0 73 14 759
2018 FI-02 27 44 16 10 4 0 0 71 14 1066
2018 FI-03 31 46 11 8 3 0 0 78 11 1069
2018 FI-04 42 41 8 5 3 0 0 83 9 484
2017 FI 30 46 11 9 4 0 0 76 13 3616
2017 FI-01 26 44 13 11 5 0 0 71 17 793
2017 FI-02 27 46 13 10 4 0 0 73 14 1148
2017 FI-03 32 48 10 7 3 0 0 80 10 1082
2017 FI-04 40 42 8 7 3 0 0 83 9 502
2014 FI 26 46 13 9 5 0 0 72 15 3861
2014 FI-01 21 45 17 10 7 0 0 66 17 870
2014 FI-02 23 47 15 10 5 0 0 70 16 1306
2014 FI-03 29 46 12 8 5 0 0 76 12 1099
2014 FI-04 36 46 6 8 4 0 0 82 12 523
2011 FI 32 45 11 8 4 0 0 77 12 4120
2011 FI-01 28 46 13 9 4 0 0 74 13 1077
2011 FI-02 28 48 11 7 5 0 0 77 12 1295
2011 FI-03 35 45 10 8 3 0 0 79 11 1150
2011 FI-04 41 41 8 6 4 0 0 82 10 560

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 40 37 13 7 4 0 0 77 10 3919
2019 FI-01 40 33 15 8 4 0 0 73 12 844
2019 FI-02 38 39 13 6 4 0 0 77 9 1214
2019 FI-03 39 40 11 6 4 0 0 79 10 1201
2019 FI-04 44 37 11 5 2 0 0 82 7 567
2018 FI 36 39 14 8 3 0 0 75 11 3487
2018 FI-01 36 37 15 8 3 0 0 74 11 758
2018 FI-02 34 40 15 7 4 0 0 74 11 1069
2018 FI-03 35 41 14 8 2 0 0 76 11 1065
2018 FI-04 44 36 9 6 5 0 0 80 11 488
2017 FI 36 39 13 8 4 0 0 75 12 3619
2017 FI-01 33 41 13 8 5 0 0 74 13 792
2017 FI-02 34 39 14 8 4 0 0 74 12 1150
2017 FI-03 36 41 13 7 4 0 0 77 10 1083
2017 FI-04 44 35 12 6 3 0 0 78 10 502
2014 FI 32 41 14 7 5 0 0 74 12 3859
2014 FI-01 30 41 16 7 6 0 0 71 13 869
2014 FI-02 30 43 15 8 4 0 0 73 13 1306
2014 FI-03 35 41 12 7 5 0 0 76 12 1098
2014 FI-04 39 40 12 5 4 0 0 79 10 523

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 35 44 11 6 3 0 0 79 9 3883
2019 FI-01 37 42 12 6 3 0 0 78 10 831
2019 FI-02 35 45 12 6 2 0 0 80 8 1204
2019 FI-03 33 45 11 7 3 0 0 79 10 1195
2019 FI-04 36 47 7 6 3 0 0 84 9 560
2018 FI 33 41 14 9 4 0 0 74 12 3475
2018 FI-01 35 42 13 7 4 0 0 77 11 757
2018 FI-02 33 41 14 9 3 0 0 74 12 1066
2018 FI-03 31 41 15 10 4 0 0 72 13 1063
2018 FI-04 36 41 11 7 5 0 0 77 12 483
2017 FI 33 42 14 8 4 0 0 74 12 3618
2017 FI-01 33 42 13 7 5 0 0 75 11 793
2017 FI-02 31 41 15 9 3 0 0 73 12 1150
2017 FI-03 32 43 12 9 4 0 0 76 13 1082
2017 FI-04 37 39 13 8 3 0 0 76 11 501
2014 FI 31 43 13 8 4 0 0 74 13 3859
2014 FI-01 31 43 13 8 5 0 0 74 13 870
2014 FI-02 29 44 15 8 4 0 0 73 12 1306
2014 FI-03 31 43 13 9 4 0 0 74 13 1098
2014 FI-04 35 42 10 7 5 0 0 77 12 523
2011 FI 36 43 11 6 2 0 0 80 8 4119
2011 FI-01 37 42 13 5 2 1 1 79 8 1075
2011 FI-02 35 42 13 7 2 1 0 78 8 1294
2011 FI-03 35 46 9 6 2 0 0 82 9 1151
2011 FI-04 37 44 10 6 3 1 0 82 8 561

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 40 43 10 5 2 0 0 83 7 3930
2019 FI-01 41 40 11 5 3 0 0 81 8 848
2019 FI-02 39 45 10 4 2 0 0 84 6 1219
2019 FI-03 39 44 10 4 2 0 0 83 7 1203
2019 FI-04 44 41 9 4 2 0 0 85 6 567
2018 FI 37 43 12 6 2 0 0 80 8 3494
2018 FI-01 39 42 11 5 3 0 0 81 8 760
2018 FI-02 36 44 12 6 3 0 0 79 9 1070
2018 FI-03 35 45 11 6 2 0 0 80 8 1071
2018 FI-04 40 41 11 6 2 0 0 82 8 488
2017 FI 36 44 11 5 3 0 0 80 8 3614
2017 FI-01 38 39 13 6 3 0 0 78 9 792
2017 FI-02 33 45 12 6 3 0 0 79 9 1149
2017 FI-03 35 47 11 5 2 0 0 82 7 1079
2017 FI-04 40 45 9 3 3 0 0 85 6 502
2014 FI 35 44 12 5 3 0 0 80 8 3856
2014 FI-01 35 44 13 5 3 0 0 79 8 870
2014 FI-02 34 46 11 5 4 0 0 80 9 1305
2014 FI-03 37 43 12 6 3 0 0 80 8 1096
2014 FI-04 41 44 9 5 2 0 0 85 7 523
2011 FI 39 45 9 4 2 0 0 84 7 4124
2011 FI-01 39 44 9 5 2 0 0 84 8 1077
2011 FI-02 37 46 9 5 3 0 0 83 8 1297
2011 FI-03 40 45 9 3 2 0 0 85 5 1150
2011 FI-04 45 43 7 3 2 0 0 88 5 562
2008 FI 39 45 8 6 2 0 0 84 8 3199
2008 FI-01 37 46 7 6 3 0 0 84 9 850
2008 FI-02 35 48 9 6 2 0 0 83 8 982
2008 FI-03 42 41 9 5 2 0 0 84 7 888
2008 FI-04 44 44 6 5 1 0 0 88 5 400

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 38 37 15 6 3 0 0 75 9 3911
2019 FI-01 48 35 11 4 2 0 0 84 5 839
2019 FI-02 44 38 12 4 2 0 0 82 6 1214
2019 FI-03 34 39 17 7 3 0 0 73 10 1202
2019 FI-04 22 35 25 13 5 0 0 57 18 564
2018 FI 36 36 16 7 3 0 0 73 11 3511
2018 FI-01 51 30 12 4 2 0 0 82 7 762
2018 FI-02 40 38 14 5 2 0 0 79 7 1073
2018 FI-03 31 38 18 9 4 0 1 69 12 1079
2018 FI-04 22 37 20 13 7 0 0 59 21 489
2017 FI 37 40 14 6 3 0 0 77 9 3635
2017 FI-01 45 38 12 3 1 0 0 83 4 795
2017 FI-02 41 41 12 4 2 0 0 82 6 1159
2017 FI-03 33 42 15 6 3 0 0 75 10 1087
2017 FI-04 26 35 19 15 5 0 0 61 20 501
2014 FI 35 40 16 6 3 0 0 75 9 3860
2014 FI-01 42 38 13 4 2 0 0 80 6 869
2014 FI-02 41 40 13 4 2 0 0 82 5 1306
2014 FI-03 29 43 18 7 3 0 0 72 10 1099
2014 FI-04 23 37 21 13 7 0 0 59 20 523
2011 FI 35 38 16 7 3 0 0 73 11 4120
2011 FI-01 45 35 13 5 1 0 0 80 6 1076
2011 FI-02 38 41 13 5 3 0 0 80 8 1293
2011 FI-03 29 40 19 9 3 0 0 69 12 1149
2011 FI-04 21 33 23 13 10 0 0 55 23 563
2008 FI 26 39 20 10 4 0 0 66 14 3198
2008 FI-01 34 39 17 7 3 0 0 74 10 849
2008 FI-02 31 41 17 8 2 1 0 72 10 983
2008 FI-03 21 39 24 12 5 0 0 59 17 887
2008 FI-04 13 37 26 17 8 0 0 50 24 400

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 7 25 38 21 7 1 1 29 32 3933
2019 FI-01 6 20 35 25 11 2 1 37 27 847
2019 FI-02 7 20 39 24 9 1 1 33 27 1219
2019 FI-03 8 29 38 19 5 0 1 24 38 1208
2019 FI-04 8 31 41 16 4 0 0 20 39 566
2018 FI 9 25 38 20 6 1 1 26 35 3502
2018 FI-01 7 18 37 26 9 1 2 36 26 758
2018 FI-02 7 22 40 22 7 1 1 29 30 1070
2018 FI-03 12 28 40 16 3 0 1 20 40 1078
2018 FI-04 12 37 30 16 5 0 1 20 49 489
2017 FI 8 24 40 18 7 1 2 26 33 3619
2017 FI-01 6 17 37 24 10 1 4 36 25 788
2017 FI-02 8 23 39 20 7 1 3 28 31 1156
2017 FI-03 9 27 43 14 5 1 1 20 36 1084
2017 FI-04 10 30 37 16 5 0 1 21 41 499
2014 FI 10 28 39 16 6 1 2 22 39 3857
2014 FI-01 8 24 37 19 7 1 3 28 34 866
2014 FI-02 9 26 41 16 5 1 2 22 36 1307
2014 FI-03 11 31 38 13 5 0 1 19 42 1098
2014 FI-04 12 32 38 13 5 0 1 18 44 523
2011 FI 10 27 37 18 6 1 2 24 38 4122
2011 FI-01 7 22 35 23 8 2 2 32 31 1074
2011 FI-02 8 25 38 19 6 1 2 26 34 1296
2011 FI-03 12 31 36 15 4 1 2 19 44 1150
2011 FI-04 13 33 38 13 2 0 0 15 46 563
2008 FI 10 30 38 16 5 1 1 21 41 3191
2008 FI-01 9 25 38 18 7 1 3 26 35 846
2008 FI-02 10 25 39 18 6 1 1 24 35 981
2008 FI-03 11 37 36 13 2 0 1 15 48 885
2008 FI-04 12 36 40 10 2 0 1 12 48 400

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 8 17 30 28 14 2 1 43 26 3923
2019 FI-01 8 15 26 27 20 3 1 49 23 843
2019 FI-02 8 14 29 31 15 2 1 48 23 1215
2019 FI-03 9 20 33 26 10 1 2 37 29 1203
2019 FI-04 8 21 32 27 10 1 1 38 30 569
2018 FI 10 19 30 26 12 2 1 39 30 3491
2018 FI-01 8 16 27 29 16 1 3 47 25 756
2018 FI-02 9 17 29 29 12 3 1 43 27 1067
2018 FI-03 11 20 33 24 9 2 1 34 32 1073
2018 FI-04 11 23 33 22 9 1 1 32 35 487
2017 FI 8 18 30 25 13 2 3 41 27 3618
2017 FI-01 7 14 28 25 18 3 5 47 23 787
2017 FI-02 7 17 32 25 13 2 3 40 26 1154
2017 FI-03 9 19 29 27 11 2 3 40 29 1085
2017 FI-04 8 20 33 25 11 1 1 37 29 500
2014 FI 10 20 31 23 11 3 3 36 32 3852
2014 FI-01 9 18 30 23 12 4 5 38 30 867
2014 FI-02 10 18 31 24 11 4 3 37 30 1303
2014 FI-03 10 22 31 24 10 2 2 35 33 1096
2014 FI-04 12 21 33 22 10 1 1 33 34 523
2011 FI 8 18 31 26 12 2 3 40 28 4117
2011 FI-01 7 17 27 26 15 4 4 44 26 1072
2011 FI-02 7 17 31 27 12 3 3 42 26 1294
2011 FI-03 8 19 32 25 10 1 3 37 29 1149
2011 FI-04 12 21 32 24 9 1 2 34 33 563
2008 FI 11 22 29 23 10 2 2 35 34 3187
2008 FI-01 8 18 27 25 15 3 4 43 28 844
2008 FI-02 12 20 30 23 11 3 1 36 34 979
2008 FI-03 12 26 31 23 7 1 1 30 38 886
2008 FI-04 14 24 31 23 6 0 2 30 38 400

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 12 22 35 20 8 1 2 29 35 3918
2019 FI-01 9 19 32 25 11 2 2 37 29 839
2019 FI-02 11 20 35 21 9 1 2 31 33 1214
2019 FI-03 13 24 36 19 5 1 1 25 38 1205
2019 FI-04 14 27 36 17 6 0 0 23 41 567
2018 FI 12 23 37 18 7 1 2 26 36 3497
2018 FI-01 10 19 35 20 12 1 3 33 30 757
2018 FI-02 10 20 38 22 7 2 1 30 31 1069
2018 FI-03 13 25 40 15 5 1 2 20 39 1075
2018 FI-04 16 28 36 14 5 0 1 19 45 488
2017 FI 11 25 35 17 7 1 3 26 37 3622
2017 FI-01 10 21 33 20 10 2 5 32 33 786
2017 FI-02 10 25 34 18 9 1 3 28 37 1156
2017 FI-03 13 25 38 16 5 1 2 22 39 1087
2017 FI-04 16 27 34 17 5 0 1 22 43 501
2014 FI 15 26 33 15 6 2 2 22 43 3855
2014 FI-01 14 22 34 16 7 3 4 25 38 868
2014 FI-02 13 25 34 16 6 2 3 23 40 1304
2014 FI-03 18 29 32 14 6 1 1 20 48 1098
2014 FI-04 19 29 33 13 5 1 1 18 48 522
2011 FI 13 24 35 17 7 1 3 25 38 4114
2011 FI-01 11 20 33 21 10 2 4 33 33 1072
2011 FI-02 11 22 38 17 7 2 3 25 35 1293
2011 FI-03 14 26 36 15 6 1 2 21 41 1148
2011 FI-04 20 29 30 16 5 0 1 21 49 562
2008 FI 12 24 36 18 6 1 3 26 37 3184
2008 FI-01 9 21 34 21 9 2 4 32 32 843
2008 FI-02 11 24 34 19 7 2 2 28 37 978
2008 FI-03 12 28 38 16 4 0 2 20 41 886
2008 FI-04 15 23 40 17 4 0 1 21 38 399

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 7 16 36 29 11 0 1 40 23 3907
2019 FI-01 5 9 28 39 18 1 2 58 13 843
2019 FI-02 6 13 36 31 13 0 1 44 19 1209
2019 FI-03 7 20 41 24 6 0 1 30 28 1200
2019 FI-04 11 24 39 20 6 0 0 26 35 564
2018 FI 8 17 38 26 9 1 1 36 26 3481
2018 FI-01 4 9 32 35 17 1 2 53 14 756
2018 FI-02 6 14 40 29 10 1 1 39 20 1059
2018 FI-03 10 22 41 21 5 1 1 27 32 1072
2018 FI-04 13 25 37 20 4 0 1 24 39 488
2017 FI 7 17 39 25 10 0 2 35 25 3611
2017 FI-01 5 9 35 31 15 1 4 48 15 786
2017 FI-02 6 16 38 27 10 0 2 38 23 1151
2017 FI-03 9 19 41 22 7 0 1 30 28 1083
2017 FI-04 11 23 44 17 4 0 0 21 34 499
2014 FI 9 18 38 24 9 1 1 33 28 3850
2014 FI-01 5 12 35 30 13 2 3 45 18 863
2014 FI-02 7 16 40 26 9 1 1 36 24 1303
2014 FI-03 12 22 39 21 6 0 1 28 33 1098
2014 FI-04 12 28 40 14 5 0 1 19 41 523
2011 FI 8 20 36 24 9 1 2 34 29 4115
2011 FI-01 6 14 33 29 14 1 3 45 21 1072
2011 FI-02 6 16 38 28 9 1 2 38 23 1295
2011 FI-03 10 24 39 20 6 0 2 26 34 1148
2011 FI-04 13 34 33 18 2 0 0 20 47 561
2008 FI 9 21 36 24 9 1 1 33 30 3178
2008 FI-01 5 14 33 31 13 1 2 46 20 842
2008 FI-02 7 19 36 26 10 1 1 37 27 975
2008 FI-03 10 25 40 19 5 0 0 24 35 886
2008 FI-04 15 30 38 15 3 0 0 18 44 398

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 11 22 32 22 11 1 2 34 34 3916
2019 FI-01 7 17 28 25 18 2 3 45 25 841
2019 FI-02 10 20 32 24 12 1 2 37 30 1213
2019 FI-03 12 25 33 20 6 1 1 28 39 1203
2019 FI-04 15 27 33 17 6 1 1 24 42 566
2018 FI 13 26 30 20 9 1 1 30 39 3494
2018 FI-01 9 19 25 29 15 1 2 45 29 756
2018 FI-02 12 21 33 22 10 1 1 33 33 1070
2018 FI-03 15 29 32 16 5 1 1 22 45 1073
2018 FI-04 15 36 27 15 5 0 1 20 52 487
2017 FI 12 24 32 19 9 1 3 29 38 3621
2017 FI-01 9 17 29 23 15 2 4 41 28 788
2017 FI-02 12 22 32 21 10 1 3 32 35 1156
2017 FI-03 14 27 34 17 6 1 2 24 42 1084
2017 FI-04 16 29 33 14 6 0 2 20 46 500
2014 FI 17 25 31 17 7 1 2 25 43 3858
2014 FI-01 14 23 28 18 10 2 4 31 39 868
2014 FI-02 15 22 33 20 7 2 2 28 38 1307
2014 FI-03 18 28 31 14 6 1 2 21 47 1097
2014 FI-04 21 29 31 12 5 1 1 17 51 523
2011 FI 13 24 31 20 8 1 3 29 39 4118
2011 FI-01 12 19 28 24 12 1 4 38 33 1072
2011 FI-02 11 21 31 24 9 2 3 35 33 1297
2011 FI-03 15 28 34 15 5 1 2 21 45 1147
2011 FI-04 18 34 31 12 3 0 2 15 53 563
2008 FI 14 24 31 18 9 1 2 28 40 3187
2008 FI-01 10 17 30 22 15 1 4 40 28 845
2008 FI-02 12 22 32 20 10 1 3 31 36 977
2008 FI-03 17 29 32 15 5 1 2 20 48 887
2008 FI-04 20 34 31 10 3 0 1 14 55 400

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 11 22 30 22 11 2 2 35 35 3914
2019 FI-01 11 21 26 22 16 3 2 39 34 847
2019 FI-02 10 21 29 25 12 2 2 38 32 1211
2019 FI-03 12 23 31 22 8 2 1 31 37 1200
2019 FI-04 12 25 35 20 8 0 1 28 37 565
2018 FI 11 23 32 22 9 1 1 31 36 3492
2018 FI-01 10 22 30 21 13 2 2 35 34 755
2018 FI-02 11 20 32 25 10 2 1 36 32 1071
2018 FI-03 12 25 34 20 6 1 2 26 38 1073
2018 FI-04 12 29 31 21 6 0 1 28 41 485
2017 FI 10 22 30 23 11 2 3 35 33 3616
2017 FI-01 11 20 28 22 13 2 4 38 32 786
2017 FI-02 10 21 29 23 12 2 3 36 33 1156
2017 FI-03 11 22 32 22 10 1 3 33 34 1085
2017 FI-04 10 24 30 25 10 1 1 35 34 497
2014 FI 9 18 31 25 11 2 3 38 29 3854
2014 FI-01 10 17 27 25 12 4 5 41 30 866
2014 FI-02 9 17 32 25 11 2 3 39 27 1305
2014 FI-03 10 19 32 25 10 1 3 37 30 1097
2014 FI-04 8 19 35 23 12 1 2 36 28 523
2011 FI 10 20 32 22 10 2 3 34 32 4113
2011 FI-01 10 21 29 22 11 3 4 36 33 1073
2011 FI-02 9 19 33 23 10 2 3 35 30 1294
2011 FI-03 10 21 34 23 8 2 3 32 33 1146
2011 FI-04 10 20 36 22 10 0 2 32 31 561
2008 FI 17 28 30 16 6 2 2 23 46 3192
2008 FI-01 15 25 29 17 9 3 3 28 42 847
2008 FI-02 15 27 30 16 8 2 2 24 44 981
2008 FI-03 19 32 29 15 3 1 2 19 52 886
2008 FI-04 19 27 34 14 3 0 2 18 47 400

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 9 21 37 22 8 1 1 31 31 3918
2019 FI-01 8 18 33 26 12 2 2 40 26 843
2019 FI-02 8 19 36 25 9 2 1 35 27 1212
2019 FI-03 10 23 38 21 6 1 2 28 33 1202
2019 FI-04 13 24 42 15 5 1 0 20 37 568
2018 FI 10 22 38 21 7 1 1 28 33 3495
2018 FI-01 10 17 34 24 10 2 3 36 28 759
2018 FI-02 9 18 40 23 7 2 1 31 27 1067
2018 FI-03 11 23 40 18 5 2 1 24 35 1074
2018 FI-04 12 31 37 16 3 0 0 19 44 489
2017 FI 10 21 40 18 8 1 2 27 32 3620
2017 FI-01 9 20 35 20 11 1 3 32 31 789
2017 FI-02 10 20 40 19 8 1 2 28 31 1155
2017 FI-03 9 21 42 18 6 1 2 25 32 1086
2017 FI-04 10 24 44 15 4 1 1 20 36 498
2014 FI 11 22 37 18 7 2 2 27 35 3854
2014 FI-01 10 18 36 19 9 3 4 31 31 867
2014 FI-02 10 20 38 20 8 3 2 29 31 1306
2014 FI-03 13 25 37 17 6 1 2 24 38 1096
2014 FI-04 12 28 37 16 5 0 1 22 40 522

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 8 17 34 27 11 1 1 39 26 3924
2019 FI-01 7 15 31 28 16 1 2 46 23 842
2019 FI-02 7 16 33 29 13 1 1 43 23 1215
2019 FI-03 9 18 36 26 8 0 1 36 28 1205
2019 FI-04 9 21 38 24 8 0 0 32 30 569
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 62 23 6 5 2 0 1 86 8 3922
2019 FI-01 65 19 7 4 2 1 2 87 6 847
2019 FI-02 63 21 5 6 3 0 1 86 9 1212
2019 FI-03 60 26 6 6 2 0 1 86 7 1205
2019 FI-04 59 27 5 5 2 0 1 87 8 566
2017 FI 60 23 6 6 3 0 1 84 9 3630
2017 FI-01 64 22 6 4 2 0 2 88 6 792
2017 FI-02 60 23 6 7 3 0 1 84 10 1157
2017 FI-03 58 25 6 8 3 0 0 83 11 1086
2017 FI-04 59 24 8 6 2 0 1 84 8 502
2014 FI 63 22 5 5 3 0 2 87 8 3862
2014 FI-01 67 18 6 4 3 0 3 87 7 870
2014 FI-02 62 22 5 6 2 0 2 86 8 1307
2014 FI-03 62 23 5 5 3 0 0 86 9 1099
2014 FI-04 64 23 6 5 1 0 1 88 6 523
2011 FI 62 22 6 6 2 0 2 86 8 4116
2011 FI-01 66 19 6 4 2 0 3 88 6 1073
2011 FI-02 61 22 7 6 2 0 2 84 9 1295
2011 FI-03 60 24 6 7 2 0 1 85 9 1149
2011 FI-04 61 26 5 6 2 0 1 87 8 560
2008 FI 59 21 6 6 4 0 4 83 11 3201
2008 FI-01 64 17 6 5 3 0 4 85 8 851
2008 FI-02 56 21 6 7 5 0 4 80 13 983
2008 FI-03 58 23 5 7 4 0 3 83 11 889
2008 FI-04 61 20 6 7 4 0 2 83 11 400

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 30 31 15 8 5 6 4 69 14 3920
2019 FI-01 32 28 16 9 5 6 3 67 15 845
2019 FI-02 30 29 16 9 5 7 4 66 16 1215
2019 FI-03 29 32 14 7 5 6 6 70 14 1204
2019 FI-04 33 40 12 5 4 4 3 78 9 563
2018 FI 22 34 18 9 6 6 5 63 17 3491
2018 FI-01 22 31 20 7 8 7 6 61 17 759
2018 FI-02 22 33 18 10 6 7 4 62 18 1068
2018 FI-03 22 35 19 9 5 6 4 63 16 1074
2018 FI-04 24 39 16 8 5 3 4 68 15 485
2017 FI 26 34 15 9 6 5 5 66 17 3628
2017 FI-01 26 33 16 9 7 5 4 65 17 791
2017 FI-02 26 30 16 10 8 5 5 63 19 1157
2017 FI-03 24 37 16 9 4 5 5 68 15 1085
2017 FI-04 29 37 12 9 6 3 4 70 16 502
2014 FI 29 34 15 9 6 4 4 68 16 3861
2014 FI-01 28 32 14 9 7 5 5 67 18 870
2014 FI-02 28 32 17 8 6 4 4 66 16 1307
2014 FI-03 28 36 15 9 4 3 4 70 14 1099
2014 FI-04 34 36 11 8 5 2 4 75 14 523

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 30 8 6 4 1 0 82 10 3917
2019 FI-01 47 30 9 8 4 1 0 79 12 847
2019 FI-02 48 30 9 8 5 1 0 79 12 1212
2019 FI-03 52 31 8 5 3 1 0 84 8 1202
2019 FI-04 58 31 5 3 3 0 0 89 6 563
2018 FI 44 34 8 8 5 1 0 79 13 3480
2018 FI-01 43 34 9 7 7 1 0 77 13 758
2018 FI-02 43 33 8 11 4 1 0 77 15 1069
2018 FI-03 45 35 9 7 4 0 0 80 11 1068
2018 FI-04 49 34 7 6 4 0 0 83 9 482
2017 FI 44 34 10 7 5 0 0 78 12 3625
2017 FI-01 41 32 13 6 7 1 0 74 13 790
2017 FI-02 42 34 10 8 6 1 0 76 14 1157
2017 FI-03 45 37 9 5 4 0 0 82 9 1084
2017 FI-04 52 33 6 6 4 0 0 85 10 502
2014 FI 46 32 8 8 5 1 0 79 12 3862
2014 FI-01 43 33 8 9 6 1 0 77 15 870
2014 FI-02 43 32 10 8 5 1 0 76 14 1307
2014 FI-03 48 33 8 6 4 0 0 81 11 1099
2014 FI-04 56 31 5 5 3 0 0 87 8 523

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 34 5 5 2 0 0 87 7 3914
2019 FI-01 54 33 6 3 3 0 0 88 6 845
2019 FI-02 52 34 5 7 2 0 0 86 9 1212
2019 FI-03 54 34 6 4 2 0 0 88 6 1203
2019 FI-04 57 34 3 4 2 0 0 91 6 561
2018 FI 49 36 7 5 2 0 0 85 7 3481
2018 FI-01 50 35 6 6 3 0 0 85 9 758
2018 FI-02 50 33 9 6 1 0 0 84 8 1066
2018 FI-03 47 39 6 5 2 0 0 87 7 1067
2018 FI-04 50 37 8 3 1 0 0 88 5 485
2017 FI 43 41 7 6 3 0 0 84 9 3628
2017 FI-01 45 37 7 7 3 0 0 82 11 793
2017 FI-02 41 41 8 7 3 0 0 82 10 1157
2017 FI-03 44 42 8 4 2 0 0 86 6 1084
2017 FI-04 46 40 5 7 2 0 0 86 8 502
2014 FI 44 41 7 5 2 0 0 85 7 3861
2014 FI-01 43 42 8 5 2 0 0 85 7 869
2014 FI-02 43 41 8 6 2 0 0 84 8 1307
2014 FI-03 45 42 7 4 2 0 0 87 7 1099
2014 FI-04 49 40 4 5 2 0 0 89 7 523

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 46 38 9 3 2 1 0 85 5 3921
2019 FI-01 43 37 12 4 2 2 0 82 7 849
2019 FI-02 44 39 11 3 2 1 0 84 5 1212
2019 FI-03 48 38 8 4 2 1 0 86 6 1205
2019 FI-04 51 40 6 1 1 0 0 91 2 562
2018 FI 41 41 11 5 2 1 0 83 7 3488
2018 FI-01 38 39 12 6 3 1 1 79 9 757
2018 FI-02 39 40 12 5 2 1 0 80 7 1068
2018 FI-03 42 43 10 4 1 1 0 86 5 1071
2018 FI-04 48 40 7 3 2 0 0 88 5 487
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 52 30 10 3 2 1 2 84 5 3928
2019 FI-01 44 31 13 4 2 2 4 79 7 847
2019 FI-02 49 32 11 3 2 1 2 83 5 1218
2019 FI-03 56 30 8 3 2 1 1 87 4 1205
2019 FI-04 65 24 7 1 1 0 0 90 2 565

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 43 34 12 6 4 1 0 78 10 3929
2019 FI-01 44 31 14 7 3 1 1 76 10 846
2019 FI-02 44 33 12 5 5 0 0 78 10 1216
2019 FI-03 42 37 11 6 4 1 0 79 10 1207
2019 FI-04 43 34 11 7 4 1 1 78 11 567
2018 FI 38 38 12 7 4 1 0 76 12 3484
2018 FI-01 41 36 11 7 5 1 0 77 11 753
2018 FI-02 39 38 11 8 3 1 0 77 12 1065
2018 FI-03 37 38 12 7 4 1 1 77 11 1074
2018 FI-04 35 39 13 8 5 1 0 74 13 484
2017 FI 38 37 12 7 5 0 0 76 12 3634
2017 FI-01 40 35 12 8 4 1 0 76 12 794
2017 FI-02 39 37 13 7 4 0 0 76 11 1159
2017 FI-03 36 40 11 7 5 0 0 77 13 1087
2017 FI-04 39 37 12 6 5 0 0 77 11 501
2014 FI 37 38 12 7 4 1 1 76 12 3862
2014 FI-01 39 37 11 6 5 2 1 78 11 870
2014 FI-02 37 38 12 8 4 0 1 77 12 1307
2014 FI-03 36 40 12 7 5 0 0 76 12 1099
2014 FI-04 37 37 12 8 4 1 0 75 12 523
2011 FI 34 41 12 9 5 0 0 75 13 4122
2011 FI-01 35 41 12 7 5 0 0 76 12 1074
2011 FI-02 32 40 13 10 4 1 0 73 14 1296
2011 FI-03 34 41 11 9 5 0 0 75 14 1152
2011 FI-04 35 41 11 9 4 0 0 75 13 561
2008 FI 30 39 14 10 6 1 1 70 17 3197
2008 FI-01 33 37 13 9 6 1 1 71 16 848
2008 FI-02 29 37 15 10 8 1 1 67 18 982
2008 FI-03 28 42 14 10 5 0 0 71 16 889
2008 FI-04 31 41 11 11 4 1 0 73 16 399

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 51 30 10 5 3 2 0 82 8 3924
2019 FI-01 51 30 9 5 2 2 0 84 7 847
2019 FI-02 53 29 9 4 3 2 1 84 7 1216
2019 FI-03 51 30 10 5 3 1 0 82 8 1205
2019 FI-04 48 32 11 4 3 1 0 81 7 565
2018 FI 47 31 11 5 4 2 0 80 9 3478
2018 FI-01 49 29 10 4 5 2 0 80 10 754
2018 FI-02 49 31 10 4 3 2 0 82 7 1063
2018 FI-03 45 32 12 5 4 2 1 79 9 1068
2018 FI-04 46 33 11 4 4 1 0 80 8 485
2017 FI 46 34 10 5 3 1 0 81 9 3631
2017 FI-01 45 35 10 4 3 2 0 82 8 792
2017 FI-02 46 33 11 5 3 1 1 81 8 1158
2017 FI-03 45 34 9 6 3 2 0 81 10 1087
2017 FI-04 48 35 9 4 3 1 0 84 7 501
2014 FI 44 34 11 5 4 2 0 80 9 3860
2014 FI-01 47 32 10 5 4 2 0 81 9 869
2014 FI-02 43 35 11 6 4 2 1 79 10 1307
2014 FI-03 44 35 11 5 4 1 0 80 9 1098
2014 FI-04 46 32 11 5 4 2 0 79 9 523
2011 FI 43 34 11 6 4 2 0 79 10 4122
2011 FI-01 43 34 10 7 5 2 0 78 11 1072
2011 FI-02 42 35 12 5 3 2 1 79 9 1298
2011 FI-03 44 35 10 6 4 1 1 80 10 1152
2011 FI-04 46 33 11 5 3 2 0 81 9 561
2008 FI 41 34 12 7 4 3 0 76 11 3198
2008 FI-01 41 34 12 6 4 2 0 77 11 849
2008 FI-02 41 32 10 7 5 4 1 77 13 981
2008 FI-03 40 34 14 6 4 2 0 76 10 889
2008 FI-04 41 37 10 7 4 1 0 79 11 400

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 48 33 8 6 4 0 0 81 10 3913
2019 FI-01 49 32 10 6 3 1 0 81 9 844
2019 FI-02 48 33 8 6 4 0 0 82 10 1211
2019 FI-03 48 34 7 8 3 1 0 82 11 1203
2019 FI-04 48 33 10 5 4 1 0 81 9 564
2018 FI 44 34 10 7 4 0 0 79 11 3462
2018 FI-01 46 32 9 6 6 1 0 79 12 752
2018 FI-02 45 34 10 7 3 0 0 79 10 1060
2018 FI-03 43 35 10 7 4 0 0 79 11 1063
2018 FI-04 44 34 10 7 4 1 0 79 11 480
2017 FI 43 35 9 7 4 0 0 79 11 3632
2017 FI-01 45 32 10 8 4 1 0 78 12 793
2017 FI-02 42 36 9 8 4 0 0 79 12 1159
2017 FI-03 42 38 9 8 3 0 0 80 11 1085
2017 FI-04 49 33 10 5 3 0 0 82 8 502
2014 FI 42 36 9 8 5 1 0 78 13 3861
2014 FI-01 43 36 9 6 5 0 0 79 11 869
2014 FI-02 41 37 9 8 4 1 0 79 12 1307
2014 FI-03 41 38 8 7 5 0 0 79 13 1099
2014 FI-04 45 32 9 9 4 1 0 78 13 523
2011 FI 40 37 10 8 5 0 0 77 13 4115
2011 FI-01 41 36 10 8 5 0 0 77 12 1072
2011 FI-02 38 37 11 9 4 0 0 75 13 1294
2011 FI-03 41 36 9 8 5 0 0 78 13 1150
2011 FI-04 41 38 8 8 4 1 0 80 12 560
2008 FI 37 38 9 9 6 1 0 76 15 3197
2008 FI-01 36 39 10 9 6 1 0 76 15 848
2008 FI-02 35 38 10 8 7 1 0 74 16 981
2008 FI-03 39 38 9 9 4 0 0 77 14 889
2008 FI-04 39 41 7 8 5 0 0 80 13 400

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 80 13 2 2 1 0 1 95 3 3914
2019 FI-01 80 13 2 2 1 0 2 95 3 844
2019 FI-02 81 12 2 2 1 0 2 95 3 1216
2019 FI-03 80 13 3 2 1 0 1 94 3 1201
2019 FI-04 79 14 3 2 2 0 1 94 3 561
2017 FI 76 15 3 2 2 0 1 93 4 3628
2017 FI-01 77 15 3 1 2 0 2 94 3 790
2017 FI-02 75 16 4 3 2 0 2 92 4 1158
2017 FI-03 76 15 4 3 2 0 0 92 4 1086
2017 FI-04 78 14 3 2 1 0 1 93 4 501
2014 FI 76 16 3 2 2 0 2 94 4 3858
2014 FI-01 75 16 2 2 2 0 2 94 4 870
2014 FI-02 76 16 3 2 1 0 2 94 3 1306
2014 FI-03 77 16 2 2 2 0 1 93 4 1096
2014 FI-04 80 13 3 2 1 0 1 94 3 523
2011 FI 77 14 3 2 1 0 2 93 4 4118
2011 FI-01 79 13 3 2 1 0 3 94 3 1073
2011 FI-02 74 16 4 2 2 0 2 92 4 1297
2011 FI-03 78 15 3 2 1 0 1 93 3 1149
2011 FI-04 78 13 3 3 1 0 1 92 4 560
2008 FI 78 11 3 3 2 0 3 92 5 3188
2008 FI-01 80 10 3 2 2 0 4 94 3 845
2008 FI-02 74 12 4 2 3 0 4 91 6 977
2008 FI-03 79 12 3 4 1 0 2 92 5 888
2008 FI-04 78 11 3 5 3 0 1 90 7 399

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 59 24 6 4 4 2 1 85 8 3927
2019 FI-01 59 22 6 4 4 2 1 85 9 847
2019 FI-02 60 23 6 4 4 1 1 85 8 1218
2019 FI-03 59 24 7 4 3 2 1 86 8 1200
2019 FI-04 57 28 5 5 3 1 1 87 8 569
2017 FI 49 28 8 6 5 2 2 80 12 3627
2017 FI-01 51 27 7 6 5 3 1 81 12 792
2017 FI-02 47 28 8 6 5 3 3 80 11 1155
2017 FI-03 49 28 7 6 5 2 2 80 12 1086
2017 FI-04 47 28 9 7 4 2 2 79 12 502
2014 FI 49 26 8 6 6 3 4 80 12 3861
2014 FI-01 54 24 6 4 5 2 3 83 10 870
2014 FI-02 50 24 8 5 5 4 4 80 11 1306
2014 FI-03 47 27 8 6 7 4 3 79 13 1099
2014 FI-04 42 29 9 8 5 3 4 77 14 523
2011 FI 48 30 7 6 5 2 2 81 12 4120
2011 FI-01 51 29 6 5 5 2 2 84 10 1077
2011 FI-02 49 30 7 7 4 1 2 81 12 1293
2011 FI-03 47 30 9 5 6 2 2 79 12 1150
2011 FI-04 40 32 8 8 6 2 4 76 15 562

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 61 24 8 3 3 2 0 86 6 3935
2019 FI-01 62 23 7 3 3 2 0 87 6 848
2019 FI-02 63 23 8 2 3 1 0 87 5 1219
2019 FI-03 61 24 8 3 3 1 0 86 6 1206
2019 FI-04 59 26 9 3 2 1 0 86 5 569
2018 FI 55 28 9 4 3 1 0 83 7 3477
2018 FI-01 56 26 10 3 4 1 0 83 7 754
2018 FI-02 56 27 9 4 3 1 0 84 7 1062
2018 FI-03 54 29 9 4 3 1 0 84 7 1070
2018 FI-04 50 30 9 6 4 1 0 81 10 483
2017 FI 54 26 10 4 3 1 0 82 8 3626
2017 FI-01 55 25 12 3 3 2 0 82 6 794
2017 FI-02 54 26 11 4 4 1 0 81 8 1154
2017 FI-03 55 28 8 5 3 1 0 83 8 1084
2017 FI-04 58 23 11 4 4 1 0 81 8 502

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 52 30 9 5 3 0 0 82 9 3935
2019 FI-01 54 28 10 5 3 1 0 82 8 849
2019 FI-02 53 30 9 5 3 0 0 83 8 1218
2019 FI-03 51 31 9 5 3 1 0 82 9 1206
2019 FI-04 52 31 8 6 3 0 0 83 9 569
2018 FI 48 31 10 6 4 0 0 79 11 3481
2018 FI-01 51 28 10 5 5 0 0 80 11 753
2018 FI-02 49 31 9 6 4 1 0 81 10 1066
2018 FI-03 46 32 10 6 4 0 0 79 10 1070
2018 FI-04 44 32 12 5 6 1 0 77 11 485
2017 FI 49 30 10 6 4 0 0 79 10 3625
2017 FI-01 51 28 10 7 5 0 0 79 11 793
2017 FI-02 48 29 12 6 4 0 0 78 10 1152
2017 FI-03 48 33 9 6 4 0 0 81 9 1087
2017 FI-04 54 29 8 4 5 0 0 83 9 501
2014 FI 48 30 10 6 5 0 0 79 11 3859
2014 FI-01 51 29 10 5 4 1 0 80 10 870
2014 FI-02 47 31 11 6 5 0 0 78 11 1305
2014 FI-03 48 31 10 5 5 0 0 80 10 1098
2014 FI-04 50 28 9 7 5 0 0 79 12 523

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 17 45 17 11 3 3 5 67 15 1728
2019 FI-01 16 41 17 16 2 5 3 62 20 100
2019 FI-02 20 43 13 11 4 4 6 69 17 281
2019 FI-03 15 43 19 11 2 3 6 64 14 783
2019 FI-04 19 48 14 10 3 2 4 72 13 518
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 30 38 15 7 4 6 0 72 12 3911
2019 FI-01 36 35 12 5 3 8 0 77 9 849
2019 FI-02 32 35 16 6 4 7 0 71 11 1214
2019 FI-03 26 41 16 8 4 5 0 70 13 1197
2019 FI-04 27 43 16 8 2 3 0 73 11 564
2018 FI 28 36 16 9 5 6 0 68 15 3510
2018 FI-01 34 33 15 6 5 7 0 72 12 762
2018 FI-02 29 35 15 8 6 7 0 70 15 1077
2018 FI-03 25 37 19 10 5 5 0 65 15 1080
2018 FI-04 27 39 16 11 4 3 0 68 15 485
2017 FI 25 38 17 9 6 5 0 67 16 3630
2017 FI-01 29 34 17 7 6 6 0 68 14 795
2017 FI-02 25 37 16 8 6 7 0 67 15 1155
2017 FI-03 21 40 19 9 6 5 0 64 17 1086
2017 FI-04 29 40 12 10 6 2 0 71 16 502
2014 FI 24 39 16 9 5 7 0 68 15 3857
2014 FI-01 24 41 15 8 5 7 0 70 14 867
2014 FI-02 23 38 16 8 5 8 0 68 15 1306
2014 FI-03 25 40 15 9 5 5 0 68 16 1098
2014 FI-04 27 40 14 8 6 4 0 71 14 523
2011 FI 23 36 19 9 6 8 0 64 16 4120
2011 FI-01 26 34 18 9 6 8 0 65 16 1072
2011 FI-02 21 36 19 10 5 9 1 63 16 1297
2011 FI-03 22 36 21 8 6 7 0 63 15 1149
2011 FI-04 24 39 15 11 7 4 0 66 19 563

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 29 39 16 8 5 2 0 70 14 3898
2019 FI-01 34 38 14 6 5 3 0 74 11 843
2019 FI-02 31 35 18 8 5 3 0 68 13 1210
2019 FI-03 26 41 16 10 4 2 0 68 15 1195
2019 FI-04 26 45 17 8 4 1 0 71 12 562
2018 FI 27 37 18 11 6 2 0 65 17 3498
2018 FI-01 32 35 15 10 6 2 0 68 17 761
2018 FI-02 29 37 16 10 6 3 0 67 16 1069
2018 FI-03 23 38 20 12 6 2 0 61 18 1075
2018 FI-04 25 41 18 10 6 1 0 67 15 486
2017 FI 24 38 19 11 7 2 0 63 18 3627
2017 FI-01 27 35 19 10 6 2 0 64 17 794
2017 FI-02 23 39 20 10 6 2 0 64 16 1155
2017 FI-03 21 40 20 11 7 1 0 61 19 1085
2017 FI-04 27 40 16 10 6 1 0 67 17 501
2014 FI 22 38 20 12 6 2 0 62 18 3860
2014 FI-01 22 38 19 11 8 3 0 62 19 868
2014 FI-02 21 38 20 12 6 2 0 61 18 1307
2014 FI-03 22 40 20 12 6 1 0 62 18 1099
2014 FI-04 28 36 18 11 6 1 0 65 18 523
2011 FI 21 39 20 10 7 3 0 62 18 4116
2011 FI-01 25 35 19 10 7 3 0 62 18 1072
2011 FI-02 19 40 20 11 7 3 0 61 18 1293
2011 FI-03 19 38 23 10 6 3 0 59 17 1151
2011 FI-04 21 43 17 9 8 1 0 65 17 561
2008 FI 23 40 18 10 7 3 0 65 17 3198
2008 FI-01 26 39 17 8 5 4 0 68 14 849
2008 FI-02 22 38 19 10 7 4 0 63 17 982
2008 FI-03 20 42 19 10 7 2 0 63 18 889
2008 FI-04 23 45 13 12 5 1 0 69 17 400

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 21 36 20 11 6 5 0 60 18 3897
2019 FI-01 27 34 19 8 5 7 0 65 15 844
2019 FI-02 22 35 20 10 5 7 0 62 17 1205
2019 FI-03 18 37 20 14 7 4 0 57 22 1196
2019 FI-04 15 43 22 13 5 2 0 59 18 564
2018 FI 18 35 21 13 7 5 0 56 22 3498
2018 FI-01 24 35 17 11 7 6 0 63 19 758
2018 FI-02 20 32 21 12 7 7 0 57 21 1072
2018 FI-03 13 38 23 14 8 4 0 53 23 1074
2018 FI-04 15 39 21 18 7 1 0 54 25 488
2017 FI 16 35 22 15 7 5 0 54 24 3623
2017 FI-01 21 34 19 13 7 6 0 58 22 792
2017 FI-02 17 34 22 14 6 6 0 54 22 1154
2017 FI-03 13 37 23 16 8 3 0 52 24 1084
2017 FI-04 17 38 20 16 8 2 0 55 24 501
2014 FI 14 35 22 16 8 5 0 52 25 3856
2014 FI-01 16 33 21 15 8 7 0 53 25 865
2014 FI-02 15 35 22 15 7 6 0 53 23 1306
2014 FI-03 13 36 23 16 9 3 0 51 26 1099
2014 FI-04 15 40 18 17 8 2 0 56 25 523
2011 FI 12 39 22 14 7 6 0 54 23 4124
2011 FI-01 17 37 19 14 6 8 0 58 22 1077
2011 FI-02 11 39 22 13 7 8 0 54 21 1297
2011 FI-03 10 39 23 16 7 5 0 52 24 1149
2011 FI-04 10 42 22 15 9 3 0 54 24 562
2008 FI 11 38 20 17 8 6 0 52 26 3201
2008 FI-01 12 40 20 13 6 9 0 58 21 850
2008 FI-02 12 35 22 15 8 8 0 50 25 983
2008 FI-03 8 39 21 20 9 4 0 49 30 889
2008 FI-04 11 41 18 19 9 3 0 53 28 400

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 19 38 19 15 7 2 0 58 23 3909
2019 FI-01 25 37 17 12 7 3 0 64 19 849
2019 FI-02 19 37 19 15 7 3 0 58 23 1215
2019 FI-03 16 37 20 16 8 2 0 54 25 1195
2019 FI-04 15 43 21 15 6 0 0 58 21 562
2018 FI 16 36 20 16 9 2 0 54 26 3505
2018 FI-01 21 35 17 15 8 3 0 58 24 758
2018 FI-02 18 36 20 14 9 3 0 56 24 1074
2018 FI-03 13 35 23 18 9 1 0 49 27 1080
2018 FI-04 15 39 16 20 10 1 0 54 30 486
2017 FI 17 37 19 17 9 2 0 55 26 3628
2017 FI-01 22 35 16 15 10 3 0 58 26 794
2017 FI-02 16 36 20 16 8 3 0 54 25 1154
2017 FI-03 14 37 20 18 9 2 0 53 27 1086
2017 FI-04 19 39 17 17 7 0 0 59 24 502
2014 FI 14 36 19 17 10 2 0 52 28 3857
2014 FI-01 16 36 19 16 11 3 0 53 28 866
2014 FI-02 13 37 20 17 9 3 0 52 27 1307
2014 FI-03 13 36 20 18 11 2 0 51 29 1098
2014 FI-04 17 40 14 16 11 1 0 58 28 523
2011 FI 14 39 19 17 9 2 0 55 26 4117
2011 FI-01 17 38 18 15 9 2 0 56 25 1071
2011 FI-02 14 39 20 17 8 2 0 54 26 1296
2011 FI-03 12 39 20 19 9 1 0 52 28 1149
2011 FI-04 14 44 15 18 9 1 0 58 27 562
2008 FI 13 42 17 19 8 2 0 55 27 3193
2008 FI-01 15 43 17 17 7 2 0 59 24 847
2008 FI-02 13 40 17 18 9 3 0 54 28 981
2008 FI-03 12 41 17 20 9 1 0 53 30 887
2008 FI-04 14 46 15 18 8 0 0 59 25 399

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 46 27 13 6 2 4 1 77 9 3936
2019 FI-01 51 22 10 6 4 5 3 79 10 848
2019 FI-02 47 26 13 5 2 5 2 79 8 1220
2019 FI-03 45 28 15 6 2 4 1 76 8 1206
2019 FI-04 39 33 18 7 1 1 0 73 9 569
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 29 46 15 6 2 1 0 76 8 3928
2019 FI-01 34 43 14 6 2 2 0 78 8 848
2019 FI-02 31 46 15 5 2 1 0 78 7 1218
2019 FI-03 26 47 17 6 3 1 0 74 9 1202
2019 FI-04 26 51 13 6 2 1 0 78 9 567
2018 FI 26 46 17 7 3 1 0 73 10 3500
2018 FI-01 30 43 15 7 3 1 0 75 11 761
2018 FI-02 28 46 16 7 2 1 0 75 9 1072
2018 FI-03 23 47 19 7 3 1 0 71 10 1076
2018 FI-04 23 46 17 11 3 0 0 69 13 484
2017 FI 26 46 16 8 3 1 0 73 11 3628
2017 FI-01 28 46 16 7 3 1 0 75 10 795
2017 FI-02 25 48 15 8 3 1 0 74 11 1156
2017 FI-03 24 45 19 8 3 0 0 70 11 1084
2017 FI-04 28 48 13 9 2 0 0 76 11 501
2014 FI 26 46 16 8 4 1 0 72 12 3861
2014 FI-01 26 46 16 7 3 1 0 73 11 870
2014 FI-02 26 45 16 7 4 1 0 73 11 1307
2014 FI-03 23 47 18 7 4 1 0 71 11 1099
2014 FI-04 28 45 12 10 4 0 0 74 14 522
2011 FI 27 46 15 8 3 1 0 75 10 4120
2011 FI-01 29 45 15 8 2 1 0 75 10 1071
2011 FI-02 27 47 14 7 3 1 0 76 10 1296
2011 FI-03 26 45 17 8 3 1 0 72 11 1151
2011 FI-04 28 50 11 7 3 1 0 79 10 563

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 15 38 22 16 6 3 0 55 23 3910
2019 FI-01 20 39 19 13 5 3 0 61 19 841
2019 FI-02 16 40 20 15 5 3 0 59 21 1214
2019 FI-03 13 36 23 17 7 3 0 51 25 1199
2019 FI-04 11 37 25 18 7 2 0 49 26 563

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 29 41 14 9 4 3 1 73 13 3917
2019 FI-01 30 37 16 9 5 3 1 70 14 844
2019 FI-02 28 40 14 8 4 3 1 72 13 1213
2019 FI-03 27 44 12 10 3 3 2 74 13 1201
2019 FI-04 33 42 12 8 3 1 1 77 11 567
2018 FI 28 42 15 9 3 2 1 72 13 3503
2018 FI-01 28 41 16 8 4 2 1 71 13 761
2018 FI-02 26 41 17 10 3 3 1 68 14 1072
2018 FI-03 28 44 13 9 3 2 1 74 13 1076
2018 FI-04 33 42 12 8 2 1 1 77 11 488
2017 FI 30 42 13 8 3 3 1 75 12 3624
2017 FI-01 30 38 13 9 4 3 2 72 14 795
2017 FI-02 30 41 13 9 3 3 1 74 13 1154
2017 FI-03 27 47 12 7 2 2 1 77 10 1083
2017 FI-04 38 41 10 4 4 1 1 80 9 500
2014 FI 32 41 11 7 4 3 1 77 11 3862
2014 FI-01 31 42 11 7 5 3 1 76 12 870
2014 FI-02 29 42 13 7 4 3 2 75 11 1307
2014 FI-03 31 42 11 8 3 3 1 77 11 1099
2014 FI-04 44 37 7 7 3 1 1 83 10 523
2011 FI 32 39 12 9 4 4 1 74 13 4122
2011 FI-01 30 38 13 10 5 4 1 71 15 1075
2011 FI-02 29 41 13 9 3 5 1 73 13 1295
2011 FI-03 33 38 11 9 4 4 1 75 13 1150
2011 FI-04 41 37 9 6 5 2 0 79 11 563
2008 FI 29 37 14 10 5 4 1 69 16 3197
2008 FI-01 27 36 14 11 5 6 1 67 18 849
2008 FI-02 25 38 15 10 6 5 1 67 17 982
2008 FI-03 29 38 13 10 6 4 1 70 16 887
2008 FI-04 38 38 11 5 5 3 0 79 10 400

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 30 42 18 6 2 2 0 73 9 3923
2019 FI-01 34 39 18 4 3 2 0 74 7 846
2019 FI-02 31 40 17 6 2 2 0 73 9 1217
2019 FI-03 27 44 18 6 2 2 0 73 9 1202
2019 FI-04 30 45 17 6 1 1 0 76 8 565
2018 FI 30 42 16 7 3 2 0 74 10 3489
2018 FI-01 34 40 15 6 3 2 0 76 9 758
2018 FI-02 30 43 17 6 3 2 0 74 9 1069
2018 FI-03 29 43 17 7 2 1 0 73 10 1072
2018 FI-04 30 43 17 6 3 1 0 73 9 484

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 17 24 22 12 10 11 3 48 26 3927
2019 FI-01 21 23 23 9 10 11 2 51 22 845
2019 FI-02 18 25 22 12 10 11 2 50 25 1218
2019 FI-03 14 24 22 13 10 12 4 46 27 1202
2019 FI-04 17 26 22 12 9 10 4 50 25 569
2018 FI 16 24 22 13 11 11 3 46 28 3501
2018 FI-01 20 26 20 12 10 10 2 52 25 758
2018 FI-02 15 26 22 13 11 11 2 47 28 1074
2018 FI-03 13 24 22 14 11 13 4 44 30 1075
2018 FI-04 16 21 24 14 12 11 3 43 29 487
2017 FI 14 24 21 14 13 11 4 44 31 3624
2017 FI-01 17 25 19 13 14 8 3 48 31 795
2017 FI-02 13 23 21 15 13 11 3 43 32 1153
2017 FI-03 13 24 23 14 11 12 4 43 30 1084
2017 FI-04 15 23 19 14 13 11 5 46 32 500
2014 FI 13 23 19 16 13 13 4 43 34 3858
2014 FI-01 12 23 19 16 13 13 3 42 35 868
2014 FI-02 12 25 19 15 13 13 3 43 34 1305
2014 FI-03 14 22 19 16 12 14 3 43 34 1099
2014 FI-04 16 24 16 15 12 14 4 48 33 523
2011 FI 12 22 20 14 10 17 4 43 31 4119
2011 FI-01 13 22 20 14 10 17 4 44 31 1074
2011 FI-02 11 23 21 15 9 17 4 44 30 1293
2011 FI-03 11 21 19 13 12 18 5 43 33 1151
2011 FI-04 14 19 20 15 10 16 5 43 32 562

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 28 38 16 11 5 2 0 67 16 3929
2019 FI-01 31 36 17 8 6 2 0 68 14 849
2019 FI-02 27 38 16 11 6 2 0 66 17 1217
2019 FI-03 25 41 15 11 5 1 0 67 17 1202
2019 FI-04 31 40 14 11 3 1 0 71 15 568
2018 FI 26 39 17 11 6 1 0 66 17 3503
2018 FI-01 31 38 14 10 7 1 0 69 17 761
2018 FI-02 25 38 17 12 6 2 0 65 18 1075
2018 FI-03 23 41 18 11 6 2 0 65 17 1075
2018 FI-04 24 43 16 10 5 1 0 69 15 486