2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	33	47	7	11	3	0	79	14	2379
2019	EN-01	61	21	6	12	0	0	82	12	15
2019	EN-02	40	40	8	8	3	1	80	11	191
2019	EN-03	34	47	6	10	3	0	81	13	379
2019	EN-04	30	47	8	12	3	0	77	14	959
2019	EN-05	32	48	5	11	4	0	80	15	617
2019	EN-06	39	46	2	12	2	0	84	14	179
2017	EN	26	50	6	12	5	0	77	17	2209
2017	EN-01	53	38	0	9	0	0	91	9	11
2017	EN-02	30	49	4	14	4	0	79	17	146
2017	EN-03	30	48	7	11	4	0	78	15	360
2017	EN-04	24	51	7	13	5	0	75	18	925
2017	EN-05	24	53	7	10	7	0	77	16	580
2017	EN-06	35	43	5	13	5	0	78	17	151
2014	EN	25	49	7	14	5	0	75	18	2240
2014	EN-02	27	48	8	14	4	0	75	18	105
2014	EN-03	25	55	6	11	3	0	80	14	379
2014	EN-04	26	47	8	13	5	0	73	19	970
2014	EN-05	23	49	5	16	6	0	73	21	576
2014	EN-06	26	52	5	14	2	0	78	17	167
2011	EN	33	49	5	10	3	0	82	13	2597
2011	EN-01	33	47	10	9	0	0	80	9	20
2011	EN-02	33	51	6	6	3	0	85	9	169
2011	EN-03	36	49	5	9	2	0	85	11	497
2011	EN-04	30	50	5	11	3	0	81	14	1056
2011	EN-05	31	49	5	11	5	0	80	15	633
2011	EN-06	44	41	8	5	1	0	85	6	189
2008	EN	34	47	6	8	5	0	81	13	1978
2008	EN-02	48	44	5	3	0	0	92	3	120
2008	EN-03	31	50	6	9	4	0	81	13	351
2008	EN-04	32	49	5	9	5	0	81	14	816
2008	EN-05	35	45	6	8	6	0	80	14	502
2008	EN-06	37	45	8	7	3	0	82	11	136

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	61	20	7	7	3	0	1	82	10	2374
2019	EN-01	80	7	6	6	0	0	0	88	6	15
2019	EN-02	66	16	8	7	2	0	1	83	9	190
2019	EN-03	62	18	7	7	4	0	1	81	11	378
2019	EN-04	61	21	6	6	4	0	1	83	10	957
2019	EN-05	58	21	8	8	4	0	1	80	12	616
2019	EN-06	63	23	7	6	2	0	0	85	8	179
2017	EN	61	20	6	8	3	0	1	83	11	2207
2017	EN-01	53	28	18	0	0	0	0	82	0	11
2017	EN-02	66	14	7	10	3	0	1	80	13	146
2017	EN-03	69	16	6	7	1	0	1	86	8	359
2017	EN-04	60	22	6	6	4	0	2	83	10	925
2017	EN-05	59	21	6	10	3	0	2	81	13	579
2017	EN-06	57	23	3	11	5	0	1	81	16	151
2014	EN	59	21	6	8	4	0	2	82	13	2241
2014	EN-02	50	28	5	9	5	0	3	81	14	105
2014	EN-03	61	18	5	9	5	0	2	80	15	379
2014	EN-04	59	22	6	6	4	0	2	83	11	971
2014	EN-05	59	20	5	10	4	0	1	80	14	576
2014	EN-06	60	21	8	7	2	1	0	82	10	167
2011	EN	60	19	6	9	4	0	1	80	14	2596
2011	EN-01	57	19	9	5	10	0	0	76	15	20
2011	EN-02	57	15	7	15	5	1	0	73	20	169
2011	EN-03	62	18	7	9	3	0	1	81	12	497
2011	EN-04	62	19	6	8	4	0	2	82	12	1055
2011	EN-05	55	21	6	10	6	0	2	77	16	633
2011	EN-06	63	17	7	9	4	0	1	81	12	189
2008	EN	58	19	7	10	5	0	1	78	15	1975
2008	EN-02	55	16	13	8	4	1	3	74	13	121
2008	EN-03	57	21	7	10	4	0	1	79	15	348
2008	EN-04	58	20	6	10	4	0	1	79	14	815
2008	EN-05	59	18	6	11	6	0	1	77	16	502
2008	EN-06	53	21	6	10	10	0	1	75	19	136

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	39	37	8	11	4	76	16	2374
2019	EN-01	73	14	6	7	0	87	7	15
2019	EN-02	46	35	9	6	4	81	10	191
2019	EN-03	37	40	8	10	5	77	15	379
2019	EN-04	36	39	9	12	4	75	16	955
2019	EN-05	37	37	8	12	6	74	18	616
2019	EN-06	50	32	5	10	3	82	14	179
2017	EN	39	35	8	12	6	74	18	2206
2017	EN-01	71	20	9	0	0	91	0	11
2017	EN-02	41	43	7	7	2	84	9	146
2017	EN-03	42	34	9	10	5	76	15	360
2017	EN-04	35	37	8	13	7	72	20	923
2017	EN-05	40	31	9	13	6	71	19	579
2017	EN-06	50	31	4	10	5	81	15	151
2014	EN	40	36	8	10	5	76	16	2238
2014	EN-02	42	34	9	11	4	77	15	104
2014	EN-03	42	36	9	8	5	78	13	378
2014	EN-04	38	37	9	11	5	75	16	970
2014	EN-05	41	37	6	10	6	78	16	576
2014	EN-06	49	32	5	9	4	82	13	167
2011	EN	40	39	9	8	4	79	13	2597
2011	EN-01	57	29	4	11	0	85	11	20
2011	EN-02	40	44	8	5	3	84	8	169
2011	EN-03	40	40	8	9	3	80	12	495
2011	EN-04	38	40	10	9	4	78	12	1059
2011	EN-05	37	37	10	9	6	75	15	632
2011	EN-06	54	31	3	6	5	86	11	189

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	29	42	13	11	5	0	0	71	16	2368
2019	EN-01	60	26	13	0	0	0	0	87	0	15
2019	EN-02	34	44	9	11	2	1	0	78	13	191
2019	EN-03	28	45	13	10	4	0	0	73	14	379
2019	EN-04	25	42	15	13	5	0	0	67	19	951
2019	EN-05	30	42	13	11	4	0	0	72	15	617
2019	EN-06	38	40	14	5	4	0	0	77	9	176
2018	EN	25	49	10	11	4	0	1	75	15	2064
2018	EN-02	27	50	6	13	4	0	0	77	16	153
2018	EN-03	29	45	8	13	4	0	1	74	17	326
2018	EN-04	20	50	13	11	4	0	1	72	15	862
2018	EN-05	26	50	10	9	4	0	1	77	13	539
2017	EN	26	42	13	13	6	0	0	69	19	2209
2017	EN-01	62	38	0	0	0	0	0	100	0	11
2017	EN-02	28	46	12	9	5	0	0	74	14	146
2017	EN-03	27	46	13	10	3	0	0	73	13	360
2017	EN-04	23	42	13	15	7	0	0	65	22	926
2017	EN-05	27	41	13	13	5	0	0	68	19	580
2017	EN-06	34	41	12	9	4	0	1	75	13	150
2014	EN	22	40	15	15	9	0	0	62	24	2240
2014	EN-02	20	36	16	21	8	0	0	56	29	105
2014	EN-03	19	40	18	13	8	1	1	60	21	379
2014	EN-04	19	38	16	17	9	0	0	57	27	970
2014	EN-05	25	42	12	12	10	0	1	67	22	576
2014	EN-06	33	43	11	10	4	0	0	76	13	167
2011	EN	28	43	15	9	5	0	1	71	14	2600
2011	EN-01	14	59	10	8	0	0	9	80	9	20
2011	EN-02	25	44	17	12	2	1	0	69	14	169
2011	EN-03	27	41	15	10	6	0	0	68	16	497
2011	EN-04	25	44	15	10	6	0	0	70	16	1060
2011	EN-05	29	44	14	8	4	0	1	74	12	632
2011	EN-06	48	32	12	3	4	0	2	82	6	189
2008	EN	24	42	17	10	5	0	1	68	15	1979
2008	EN-02	24	47	13	11	3	0	2	73	14	121
2008	EN-03	21	46	17	9	7	0	0	67	15	351
2008	EN-04	24	41	16	12	5	1	1	67	17	815
2008	EN-05	25	42	18	9	5	0	1	68	14	502
2008	EN-06	34	41	15	8	2	0	1	75	10	136

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	49	37	7	5	2	0	86	6	2365
2019	EN-01	89	11	0	0	0	0	100	0	15
2019	EN-02	54	36	4	4	2	0	90	6	190
2019	EN-03	49	39	7	4	2	0	88	6	376
2019	EN-04	45	40	8	6	2	0	85	8	954
2019	EN-05	49	37	8	4	2	0	86	6	612
2019	EN-06	62	31	4	2	1	0	93	4	179
2017	EN	53	34	6	4	1	0	88	6	2199
2017	EN-01	82	18	0	0	0	0	100	0	11
2017	EN-02	57	35	5	3	1	0	92	4	146
2017	EN-03	61	30	5	2	1	0	92	3	358
2017	EN-04	48	37	8	6	1	0	85	7	922
2017	EN-05	52	36	5	5	1	0	88	6	576
2017	EN-06	62	31	5	2	0	0	92	2	151
2014	EN	48	39	7	4	1	0	87	5	2236
2014	EN-02	46	39	6	5	3	1	86	8	105
2014	EN-03	47	41	7	4	1	0	88	5	379
2014	EN-04	43	42	9	4	1	0	85	6	969
2014	EN-05	53	34	6	5	2	1	88	6	573
2014	EN-06	62	33	3	2	0	0	95	2	167

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	45	34	10	7	3	0	0	80	10	2369
2019	EN-01	66	19	0	8	6	0	0	86	14	15
2019	EN-02	52	33	9	3	3	0	1	86	5	191
2019	EN-03	43	38	11	6	2	0	0	81	9	378
2019	EN-04	47	32	11	7	3	0	0	78	10	955
2019	EN-05	42	36	10	8	4	0	0	79	12	613
2019	EN-06	43	37	9	8	3	0	1	80	11	178
2018	EN	42	37	11	6	3	0	0	79	10	2062
2018	EN-02	49	39	8	3	1	0	0	88	4	153
2018	EN-03	47	35	9	5	4	0	0	82	9	325
2018	EN-04	40	38	11	7	3	0	0	79	10	863
2018	EN-05	42	35	12	7	4	0	0	77	11	537
2017	EN	45	35	10	6	3	0	0	80	10	2205
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	51	34	7	4	1	2	1	88	5	146
2017	EN-03	45	36	9	5	4	0	0	82	9	360
2017	EN-04	44	37	10	6	3	0	0	81	9	923
2017	EN-05	41	35	12	7	4	0	0	77	11	579
2017	EN-06	50	26	12	9	3	0	0	75	12	151
2014	EN	37	37	12	8	4	0	1	75	12	2240
2014	EN-02	41	34	11	8	1	1	5	80	9	105
2014	EN-03	41	32	15	6	4	1	2	75	10	378
2014	EN-04	38	38	12	8	3	0	0	76	12	971
2014	EN-05	35	40	11	10	5	0	1	75	14	576
2014	EN-06	32	39	13	10	4	1	1	73	14	167
2011	EN	38	39	11	7	3	0	1	78	11	2596
2011	EN-01	38	39	5	8	5	0	5	81	14	20
2011	EN-02	39	45	9	4	1	1	1	86	5	168
2011	EN-03	43	35	11	5	4	1	1	80	9	496
2011	EN-04	40	39	11	8	2	1	0	79	10	1059
2011	EN-05	33	41	12	9	4	0	1	75	13	631
2011	EN-06	34	38	13	8	5	0	2	73	13	189

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	37	41	11	7	4	0	0	78	11	2379
2019	EN-01	40	48	13	0	0	0	0	87	0	15
2019	EN-02	34	47	11	5	3	1	0	81	8	191
2019	EN-03	36	43	10	8	4	0	0	79	11	380
2019	EN-04	35	39	14	8	4	0	0	74	12	959
2019	EN-05	36	42	11	6	5	0	0	78	11	616
2019	EN-06	49	42	3	4	2	0	0	91	5	179
2018	EN	36	42	11	8	3	0	0	78	11	2051
2018	EN-02	31	49	11	7	1	1	1	81	8	152
2018	EN-03	37	40	12	7	4	0	0	77	11	322
2018	EN-04	32	44	11	9	4	0	0	76	13	859
2018	EN-05	38	42	11	7	2	0	0	80	9	535
2017	EN	35	46	9	6	3	0	0	82	9	2207
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	32	46	16	3	3	0	0	77	6	146
2017	EN-03	39	48	7	4	2	0	0	87	6	360
2017	EN-04	31	49	10	7	4	0	0	80	10	924
2017	EN-05	37	44	10	6	4	0	0	80	10	579
2017	EN-06	52	36	5	6	1	0	0	88	7	151
2014	EN	29	45	11	10	5	0	0	74	15	2241
2014	EN-02	24	52	15	6	3	0	0	75	9	105
2014	EN-03	31	42	14	10	3	0	0	72	14	379
2014	EN-04	26	45	13	11	6	0	0	71	16	971
2014	EN-05	33	44	9	9	5	0	0	77	14	576
2014	EN-06	38	47	7	5	2	0	0	85	8	167
2011	EN	35	42	12	6	5	0	0	77	11	2597
2011	EN-01	28	63	8	0	0	0	0	92	0	20
2011	EN-02	31	45	14	7	2	0	0	76	10	169
2011	EN-03	35	43	12	4	6	0	0	78	10	497
2011	EN-04	33	42	12	7	5	0	0	76	12	1058
2011	EN-05	35	43	12	6	4	0	0	77	11	631
2011	EN-06	54	33	6	6	2	0	0	87	7	189
2008	EN	33	45	10	7	4	0	0	78	12	1976
2008	EN-02	29	51	11	6	3	0	0	80	9	121
2008	EN-03	30	46	12	7	5	0	0	76	12	350
2008	EN-04	33	46	10	7	4	0	0	79	11	815
2008	EN-05	34	43	9	9	5	0	0	78	14	500
2008	EN-06	45	42	5	4	4	0	0	87	9	136

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	25	38	18	12	6	0	0	64	18	2377
2019	EN-01	65	28	0	6	0	0	0	94	6	15
2019	EN-02	37	38	14	6	3	1	1	77	9	191
2019	EN-03	25	40	19	10	7	0	0	65	16	378
2019	EN-04	23	36	19	14	8	0	0	60	21	960
2019	EN-05	24	40	16	13	6	0	0	64	20	615
2019	EN-06	31	37	19	9	4	1	0	68	13	179
2018	EN	23	38	19	11	8	0	0	62	19	2061
2018	EN-02	32	37	21	7	3	0	0	69	10	153
2018	EN-03	25	37	17	11	8	1	1	63	20	326
2018	EN-04	22	37	19	12	9	1	0	60	21	861
2018	EN-05	20	41	20	11	7	0	1	61	18	538
2017	EN	23	41	16	12	7	0	0	64	20	2210
2017	EN-01	46	45	0	9	0	0	0	91	9	11
2017	EN-02	27	47	10	10	4	1	1	75	15	146
2017	EN-03	24	43	15	11	7	0	0	67	18	360
2017	EN-04	21	41	17	13	8	0	0	62	21	926
2017	EN-05	23	38	17	13	8	0	1	62	21	580
2017	EN-06	32	39	14	11	4	0	0	71	15	151
2014	EN	18	39	20	14	9	0	0	57	23	2240
2014	EN-02	16	52	16	11	4	1	0	69	15	105
2014	EN-03	18	37	22	15	8	0	0	55	23	379
2014	EN-04	16	36	22	16	10	0	0	52	26	970
2014	EN-05	19	41	19	11	10	0	0	60	21	576
2014	EN-06	26	41	17	9	6	0	0	68	15	167
2011	EN	19	42	17	13	9	0	0	61	21	2599
2011	EN-01	34	37	23	0	0	5	0	75	0	20
2011	EN-02	23	45	19	11	2	0	0	68	13	168
2011	EN-03	20	43	17	11	8	0	0	63	20	497
2011	EN-04	18	41	19	13	10	0	0	59	22	1060
2011	EN-05	14	45	17	14	10	0	0	59	24	632
2011	EN-06	29	37	14	11	8	1	0	66	20	189

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	26	45	13	10	5	72	15	2371
2019	EN-01	37	63	0	0	0	100	0	15
2019	EN-02	29	46	15	9	2	75	10	190
2019	EN-03	25	46	14	10	5	71	15	377
2019	EN-04	26	45	14	10	5	71	15	958
2019	EN-05	26	45	13	10	5	72	16	613
2019	EN-06	33	44	8	13	1	77	15	179
2018	EN	26	46	13	10	5	72	15	2062
2018	EN-02	25	52	11	9	4	77	12	153
2018	EN-03	25	43	14	10	7	68	17	324
2018	EN-04	23	45	14	12	5	69	17	862
2018	EN-05	28	47	13	9	3	75	12	539
2017	EN	27	45	13	10	5	72	15	2207
2017	EN-01	55	27	18	0	0	82	0	11
2017	EN-02	25	45	11	14	6	70	19	146
2017	EN-03	26	47	15	8	4	73	12	359
2017	EN-04	25	46	12	12	6	70	18	924
2017	EN-05	28	45	14	9	5	73	13	580
2017	EN-06	40	43	6	8	3	83	11	151

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	45	40	8	5	3	0	84	8	2367
2019	EN-01	67	26	6	0	0	0	94	0	15
2019	EN-02	42	40	10	6	2	0	82	8	190
2019	EN-03	38	45	10	5	2	0	83	7	376
2019	EN-04	44	40	7	6	3	0	84	9	954
2019	EN-05	46	39	8	4	3	0	84	7	614
2019	EN-06	57	34	8	1	0	0	91	1	179
2018	EN	46	40	8	4	1	0	86	6	2066
2018	EN-02	49	38	9	3	1	1	87	4	152
2018	EN-03	45	41	8	4	2	0	86	6	324
2018	EN-04	42	42	9	5	2	0	84	6	865
2018	EN-05	48	40	7	4	1	0	88	5	541
2017	EN	42	41	9	5	2	0	83	8	2207
2017	EN-01	55	36	0	9	0	0	91	9	11
2017	EN-02	32	48	10	6	3	1	80	10	146
2017	EN-03	42	43	11	3	2	0	85	5	359
2017	EN-04	38	44	10	6	3	0	81	9	925
2017	EN-05	46	38	7	6	3	0	85	8	580
2017	EN-06	67	23	5	3	1	0	91	4	150
2014	EN	38	41	11	5	3	0	80	9	2240
2014	EN-02	28	47	13	10	2	0	75	12	105
2014	EN-03	35	44	11	6	5	0	79	10	379
2014	EN-04	35	43	13	6	2	1	79	8	971
2014	EN-05	43	39	9	5	4	0	82	9	575
2014	EN-06	53	35	8	2	2	0	87	5	167
2011	EN	37	44	10	6	2	1	81	8	2598
2011	EN-01	20	66	10	0	4	0	85	4	20
2011	EN-02	28	49	15	6	3	0	77	9	168
2011	EN-03	35	46	10	7	2	1	82	8	496
2011	EN-04	37	43	12	5	3	0	80	8	1059
2011	EN-05	37	44	9	7	3	0	81	10	633
2011	EN-06	60	33	3	3	0	1	94	4	189
2008	EN	37	41	12	5	4	1	79	9	1977
2008	EN-02	30	52	10	8	1	0	82	8	121
2008	EN-03	32	43	15	6	4	0	75	10	351
2008	EN-04	38	40	12	5	3	1	79	9	814
2008	EN-05	39	39	10	5	6	1	78	11	501
2008	EN-06	50	38	6	4	2	1	88	6	136

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	34	38	13	9	6	0	72	15	2370
2019	EN-01	53	40	0	6	0	0	94	6	15
2019	EN-02	42	35	12	7	3	1	77	10	191
2019	EN-03	30	39	15	10	5	0	70	15	376
2019	EN-04	31	40	13	9	7	0	70	17	959
2019	EN-05	35	39	13	7	6	0	73	13	612
2019	EN-06	46	31	12	9	2	0	77	10	178
2018	EN	32	40	14	9	5	0	72	14	2062
2018	EN-02	31	48	9	10	1	0	79	12	152
2018	EN-03	32	39	16	7	6	0	71	13	325
2018	EN-04	27	41	15	9	7	0	69	16	862
2018	EN-05	34	40	13	8	4	0	74	12	539
2017	EN	31	42	12	9	6	0	73	15	2207
2017	EN-01	55	45	0	0	0	0	100	0	11
2017	EN-02	28	47	13	10	1	1	76	11	146
2017	EN-03	32	42	12	7	6	0	75	13	360
2017	EN-04	26	45	13	9	7	0	71	16	924
2017	EN-05	33	38	12	10	6	0	71	16	580
2017	EN-06	48	34	8	7	4	0	82	10	150

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	52	34	10	2	2	86	4	2367
2019	EN-01	60	34	0	6	0	94	6	15
2019	EN-02	48	35	10	5	3	82	8	191
2019	EN-03	45	38	13	2	2	83	3	375
2019	EN-04	50	34	11	2	2	84	4	957
2019	EN-05	55	33	9	2	2	87	4	611
2019	EN-06	68	27	3	2	1	95	2	179
2018	EN	52	34	9	3	1	86	5	2053
2018	EN-02	43	39	12	4	1	82	5	150
2018	EN-03	52	37	6	3	2	88	6	324
2018	EN-04	49	34	11	4	2	83	5	860
2018	EN-05	55	34	8	3	0	89	3	536
2017	EN	52	36	8	2	1	89	3	2200
2017	EN-01	74	26	0	0	0	100	0	11
2017	EN-02	36	47	14	2	1	82	3	146
2017	EN-03	54	38	6	1	0	93	1	360
2017	EN-04	49	38	9	2	1	87	3	920
2017	EN-05	55	34	7	3	1	90	4	577
2017	EN-06	73	20	5	1	0	93	1	150
2014	EN	55	32	8	3	1	88	5	2237
2014	EN-02	48	37	10	5	1	85	6	104
2014	EN-03	52	34	8	4	1	86	5	379
2014	EN-04	52	34	9	3	1	86	5	970
2014	EN-05	63	27	5	3	2	90	5	575
2014	EN-06	64	28	4	2	1	92	3	166
2011	EN	56	33	7	3	1	89	4	2599
2011	EN-01	51	49	0	0	0	100	0	20
2011	EN-02	49	39	5	6	1	88	6	169
2011	EN-03	53	34	9	3	1	87	4	497
2011	EN-04	55	34	7	3	1	89	4	1059
2011	EN-05	58	32	6	3	1	90	4	632
2011	EN-06	71	24	4	1	0	95	1	189

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	33	42	13	8	4	0	0	75	12	2369
2019	EN-01	67	19	7	0	6	0	0	87	6	15
2019	EN-02	39	42	10	6	3	0	0	81	9	191
2019	EN-03	30	44	16	6	4	0	0	74	10	377
2019	EN-04	29	42	14	10	5	0	0	71	15	956
2019	EN-05	34	43	12	6	5	0	0	77	11	613
2019	EN-06	48	36	7	5	3	0	0	85	8	178
2018	EN	32	43	12	8	5	0	0	75	13	2056
2018	EN-02	36	44	12	7	1	0	0	80	8	152
2018	EN-03	31	46	9	7	7	0	0	77	13	322
2018	EN-04	28	41	16	9	6	0	0	70	15	861
2018	EN-05	35	44	10	8	3	0	0	79	11	537
2017	EN	31	45	12	8	4	0	0	76	12	2197
2017	EN-01	55	28	18	0	0	0	0	82	0	11
2017	EN-02	32	40	18	4	4	1	1	73	8	146
2017	EN-03	31	47	12	7	3	0	0	78	10	360
2017	EN-04	27	47	13	9	4	0	0	74	13	918
2017	EN-05	34	44	9	9	4	0	0	78	13	575
2017	EN-06	51	34	9	5	1	0	0	85	6	151
2014	EN	22	47	12	12	7	0	0	69	18	2240
2014	EN-02	17	53	14	8	7	0	1	70	15	105
2014	EN-03	21	45	14	12	7	0	0	66	20	379
2014	EN-04	19	48	13	13	7	0	0	67	20	970
2014	EN-05	25	47	10	10	7	0	0	72	18	576
2014	EN-06	37	42	10	9	2	0	0	78	11	167
2011	EN	31	45	12	8	5	0	0	76	12	2597
2011	EN-01	20	48	10	8	8	5	0	72	18	20
2011	EN-02	26	54	12	4	3	0	0	80	7	169
2011	EN-03	30	44	16	6	5	0	0	74	11	497
2011	EN-04	29	45	13	8	5	0	0	74	13	1059
2011	EN-05	31	45	9	9	5	0	0	77	14	630
2011	EN-06	50	37	4	5	3	0	0	88	8	189

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	34	35	16	9	6	0	0	70	15	2373
2019	EN-01	67	27	6	0	0	0	0	94	0	15
2019	EN-02	45	36	12	3	4	1	0	81	7	190
2019	EN-03	33	38	16	9	4	0	0	71	13	378
2019	EN-04	32	33	17	11	7	0	0	65	18	957
2019	EN-05	32	38	15	8	7	0	0	70	14	615
2019	EN-06	45	32	12	9	2	0	0	77	11	179
2018	EN	34	37	15	9	6	0	0	70	15	2057
2018	EN-02	37	39	20	4	1	0	0	76	4	152
2018	EN-03	35	38	12	8	7	0	0	73	15	324
2018	EN-04	31	36	16	10	7	0	0	67	17	860
2018	EN-05	34	37	16	8	5	0	0	71	13	537
2017	EN	32	39	13	10	5	0	0	71	15	2200
2017	EN-01	55	45	0	0	0	0	0	100	0	11
2017	EN-02	38	30	16	12	4	0	1	68	16	146
2017	EN-03	33	44	13	6	3	0	0	78	9	360
2017	EN-04	28	40	15	11	6	0	0	69	17	919
2017	EN-05	33	37	13	12	5	0	0	70	17	577
2017	EN-06	48	32	9	9	2	0	0	80	11	151
2014	EN	28	38	15	11	8	0	0	66	19	2241
2014	EN-02	36	36	13	9	7	0	0	72	16	105
2014	EN-03	31	35	16	10	8	0	0	66	18	379
2014	EN-04	24	39	16	13	8	0	0	63	21	971
2014	EN-05	30	38	14	10	9	0	0	68	18	576
2014	EN-06	36	42	11	6	4	0	0	78	11	167

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	29	41	15	11	5	0	0	69	15	2354
2019	EN-01	52	48	0	0	0	0	0	100	0	15
2019	EN-02	39	36	18	2	3	0	0	76	6	191
2019	EN-03	28	43	15	8	4	0	1	72	13	376
2019	EN-04	26	40	17	12	5	0	0	66	17	951
2019	EN-05	26	42	13	13	6	0	1	68	19	610
2019	EN-06	41	36	11	10	2	1	1	77	12	173
2018	EN	28	39	16	10	5	0	0	68	15	2051
2018	EN-02	32	42	14	7	1	1	2	77	8	152
2018	EN-03	33	37	14	8	7	0	0	71	15	323
2018	EN-04	25	39	19	10	6	0	0	64	17	858
2018	EN-05	28	40	16	12	4	0	0	68	16	538
2017	EN	28	40	16	9	5	0	1	69	14	2199
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	33	39	16	8	1	1	3	74	9	146
2017	EN-03	30	43	16	7	5	0	0	73	12	360
2017	EN-04	25	41	17	10	6	1	0	67	16	919
2017	EN-05	27	39	18	10	5	0	1	67	15	576
2017	EN-06	38	38	10	12	1	0	1	77	13	151
2014	EN	22	39	18	13	6	0	1	62	20	2239
2014	EN-02	27	34	19	9	4	3	3	65	14	105
2014	EN-03	24	39	18	12	6	0	0	63	18	379
2014	EN-04	19	41	18	14	6	1	1	61	21	969
2014	EN-05	24	37	18	14	7	0	0	61	20	576
2014	EN-06	28	42	14	10	6	0	1	70	16	167
2011	EN	30	43	14	9	4	1	0	74	12	2598
2011	EN-01	37	48	15	0	0	0	0	85	0	20
2011	EN-02	29	47	14	6	1	1	2	78	8	169
2011	EN-03	32	44	12	7	4	2	0	77	11	496
2011	EN-04	29	44	14	9	4	1	0	74	13	1061
2011	EN-05	29	39	16	11	5	0	0	68	15	630
2011	EN-06	39	39	12	6	3	0	0	79	9	189

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	42	41	10	5	2	83	7	2381
2019	EN-01	47	40	13	0	0	87	0	15
2019	EN-02	52	34	9	3	3	86	5	191
2019	EN-03	41	43	10	5	2	83	7	380
2019	EN-04	39	44	10	5	2	82	7	960
2019	EN-05	40	42	10	4	3	83	7	617
2019	EN-06	58	31	6	3	1	89	5	179
2018	EN	41	41	11	5	2	82	7	2064
2018	EN-02	44	40	13	3	1	84	4	152
2018	EN-03	43	38	11	5	2	82	8	325
2018	EN-04	37	44	12	5	3	81	8	864
2018	EN-05	42	39	11	5	2	82	7	540
2017	EN	40	43	10	5	2	83	7	2198
2017	EN-01	73	27	0	0	0	100	0	11
2017	EN-02	38	45	10	5	1	83	7	146
2017	EN-03	45	45	6	3	2	90	4	360
2017	EN-04	36	45	10	6	2	81	8	917
2017	EN-05	41	40	12	5	2	81	7	577
2017	EN-06	52	33	7	6	2	85	8	151
2014	EN	37	42	11	7	3	79	10	2238
2014	EN-02	34	48	9	6	2	82	8	105
2014	EN-03	37	41	11	9	2	78	11	378
2014	EN-04	34	42	13	8	4	75	11	969
2014	EN-05	40	40	9	7	3	80	10	576
2014	EN-06	45	43	7	3	2	89	5	167
2011	EN	42	42	8	5	2	85	7	2598
2011	EN-01	51	39	5	4	0	90	4	20
2011	EN-02	41	41	12	4	2	83	5	169
2011	EN-03	41	43	9	4	3	84	7	498
2011	EN-04	41	44	8	5	2	85	7	1058
2011	EN-05	40	44	9	5	2	83	7	631
2011	EN-06	61	30	4	4	0	91	5	189
2008	EN	41	44	8	6	3	84	8	1979
2008	EN-02	37	50	7	4	2	87	6	121
2008	EN-03	39	43	9	5	4	82	9	351
2008	EN-04	40	45	8	5	2	84	7	816
2008	EN-05	41	42	6	7	3	83	11	501
2008	EN-06	51	38	2	7	1	90	8	136

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	28	37	19	9	6	0	0	65	16	2363
2019	EN-01	54	25	13	0	8	0	0	79	8	15
2019	EN-02	43	42	11	2	1	1	1	86	3	191
2019	EN-03	34	38	17	7	3	1	0	72	10	376
2019	EN-04	30	37	19	9	5	0	0	67	14	952
2019	EN-05	19	35	24	11	10	0	0	54	21	612
2019	EN-06	17	34	21	16	12	0	0	51	28	178
2018	EN	25	35	21	11	7	0	0	60	19	2071
2018	EN-02	40	41	12	4	2	0	1	82	5	154
2018	EN-03	29	39	18	10	4	0	0	68	14	327
2018	EN-04	27	35	22	10	5	0	0	62	15	863
2018	EN-05	18	33	24	14	11	0	1	51	25	543
2017	EN	25	39	21	10	5	0	0	65	15	2208
2017	EN-01	62	27	11	0	0	0	0	89	0	11
2017	EN-02	44	39	14	3	1	0	0	83	4	146
2017	EN-03	31	41	20	6	3	0	0	72	8	360
2017	EN-04	27	42	19	9	3	0	0	69	12	924
2017	EN-05	19	35	25	14	7	0	1	54	21	580
2017	EN-06	13	34	21	18	12	0	1	48	31	151
2014	EN	22	39	22	10	5	0	0	62	16	2241
2014	EN-02	37	46	13	1	2	0	1	84	3	105
2014	EN-03	28	41	22	6	2	1	1	70	8	379
2014	EN-04	24	42	19	9	5	0	0	67	14	971
2014	EN-05	17	34	28	14	8	0	0	51	21	576
2014	EN-06	11	33	25	19	11	0	1	44	31	167
2011	EN	22	39	21	11	6	0	0	61	18	2599
2011	EN-01	39	32	9	19	0	0	0	71	19	20
2011	EN-02	37	42	15	4	2	0	1	79	6	169
2011	EN-03	26	44	18	7	4	0	0	70	12	498
2011	EN-04	23	40	22	9	5	0	0	64	14	1060
2011	EN-05	14	35	24	16	11	0	0	49	27	632
2011	EN-06	15	22	26	24	13	0	0	37	37	187
2008	EN	18	36	23	14	8	0	0	54	22	1979
2008	EN-02	28	43	17	8	4	0	0	71	12	121
2008	EN-03	20	44	19	12	4	1	0	64	17	351
2008	EN-04	21	37	23	12	7	0	0	58	19	815
2008	EN-05	11	32	26	19	12	0	0	43	31	502
2008	EN-06	9	24	34	20	12	0	0	33	33	136

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	8	24	41	19	6	1	1	26	32	2374
2019	EN-01	8	13	11	47	20	0	0	68	21	15
2019	EN-02	5	17	37	26	14	1	1	40	22	191
2019	EN-03	9	24	34	25	5	1	1	31	34	379
2019	EN-04	9	23	42	19	6	1	1	25	32	955
2019	EN-05	9	26	46	15	3	0	0	18	36	617
2019	EN-06	6	21	46	18	9	0	0	27	27	178
2018	EN	9	26	40	19	5	1	1	24	35	2066
2018	EN-02	4	24	35	27	6	1	3	34	30	154
2018	EN-03	12	23	41	18	4	0	2	23	35	327
2018	EN-04	9	26	38	20	5	1	1	25	36	861
2018	EN-05	9	28	43	17	3	0	0	20	37	540
2017	EN	9	25	39	18	6	1	1	25	35	2201
2017	EN-01	0	20	36	18	26	0	0	45	20	11
2017	EN-02	5	26	33	23	10	1	2	34	32	146
2017	EN-03	8	22	39	21	8	0	1	30	30	357
2017	EN-04	10	25	38	19	5	1	2	25	35	921
2017	EN-05	9	29	42	14	5	0	1	20	38	579
2017	EN-06	14	23	38	16	9	0	1	25	37	151
2014	EN	12	28	41	13	4	0	1	18	40	2235
2014	EN-02	14	26	36	16	6	0	1	22	41	105
2014	EN-03	11	29	38	17	4	0	0	22	40	379
2014	EN-04	11	28	42	13	5	0	1	18	40	966
2014	EN-05	12	29	43	11	4	0	1	15	42	575
2014	EN-06	13	27	44	12	4	0	1	17	39	167
2011	EN	11	29	37	16	5	1	2	21	41	2595
2011	EN-01	13	28	30	5	20	5	0	25	43	20
2011	EN-02	12	26	38	12	10	1	1	22	39	169
2011	EN-03	9	29	38	16	4	2	2	22	39	496
2011	EN-04	9	29	37	19	5	0	2	24	38	1056
2011	EN-05	15	30	38	13	3	0	1	16	46	633
2011	EN-06	10	33	34	14	7	0	1	21	44	188
2008	EN	13	30	38	14	3	0	1	18	44	1973
2008	EN-02	6	29	46	11	4	1	2	16	36	121
2008	EN-03	13	28	36	16	4	1	2	21	42	349
2008	EN-04	13	30	38	13	4	1	1	18	43	814
2008	EN-05	14	32	38	14	2	0	0	15	46	502
2008	EN-06	11	37	35	16	1	0	1	17	48	134

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	8	18	27	32	14	2	1	47	26	2366
2019	EN-01	0	8	33	18	41	0	0	59	8	15
2019	EN-02	4	11	16	33	30	4	1	67	16	190
2019	EN-03	8	14	25	36	13	4	1	51	23	378
2019	EN-04	8	18	26	33	12	1	1	46	27	951
2019	EN-05	8	21	31	28	11	1	0	40	29	615
2019	EN-06	6	19	24	34	15	1	0	50	26	179
2018	EN	8	18	29	31	12	1	2	44	26	2059
2018	EN-02	4	9	19	45	18	1	3	66	14	154
2018	EN-03	9	18	26	30	14	1	2	45	28	326
2018	EN-04	9	18	28	29	13	2	2	43	27	858
2018	EN-05	7	20	32	31	7	1	1	40	28	537
2017	EN	8	17	29	27	14	2	2	43	27	2198
2017	EN-01	0	0	20	26	54	0	0	80	0	11
2017	EN-02	6	11	25	26	23	5	5	54	18	145
2017	EN-03	8	16	26	27	18	3	2	47	25	356
2017	EN-04	8	17	29	28	13	2	2	43	26	920
2017	EN-05	8	20	32	27	10	1	2	38	29	579
2017	EN-06	11	15	29	28	15	1	1	44	27	151
2014	EN	12	23	32	22	9	1	2	31	35	2239
2014	EN-02	14	19	21	25	16	2	3	43	35	105
2014	EN-03	12	22	32	21	9	2	1	31	35	379
2014	EN-04	11	22	33	21	9	2	2	31	35	969
2014	EN-05	13	25	33	22	7	0	1	29	38	576
2014	EN-06	8	22	39	22	8	0	1	31	30	167
2011	EN	10	20	30	24	12	1	2	38	32	2596
2011	EN-01	8	24	18	20	25	5	0	47	34	20
2011	EN-02	10	19	23	26	18	2	2	46	31	168
2011	EN-03	10	18	29	23	15	3	3	40	30	497
2011	EN-04	9	19	29	26	13	1	3	40	29	1059
2011	EN-05	13	23	31	24	7	0	1	32	36	631
2011	EN-06	8	26	38	18	9	0	2	27	34	188
2008	EN	14	24	29	21	8	2	2	30	40	1974
2008	EN-02	6	21	31	25	10	3	4	37	29	121
2008	EN-03	14	21	29	21	9	4	2	32	37	350
2008	EN-04	14	23	29	21	10	2	2	32	38	813
2008	EN-05	15	28	30	19	5	1	1	25	44	500
2008	EN-06	17	34	24	17	5	1	1	23	52	136

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	21	31	30	12	4	1	1	17	52	2365
2019	EN-01	19	29	21	11	13	0	7	26	51	15
2019	EN-02	13	28	30	15	11	2	2	27	42	191
2019	EN-03	18	27	34	14	5	2	0	20	46	379
2019	EN-04	21	31	29	13	4	1	1	17	53	949
2019	EN-05	24	31	32	9	3	1	1	12	55	615
2019	EN-06	24	33	26	13	3	0	1	17	57	178
2018	EN	22	32	28	12	4	1	1	16	55	2061
2018	EN-02	15	25	37	14	5	3	2	19	42	154
2018	EN-03	18	31	29	15	5	1	1	20	50	326
2018	EN-04	21	32	28	13	4	1	2	17	54	860
2018	EN-05	25	34	27	10	3	0	0	13	60	538
2017	EN	24	30	27	12	4	1	1	16	56	2207
2017	EN-01	11	27	18	35	9	0	0	44	38	11
2017	EN-02	11	29	33	10	9	4	4	21	44	146
2017	EN-03	15	31	28	17	6	2	2	24	47	360
2017	EN-04	26	30	28	11	4	1	1	15	57	923
2017	EN-05	29	32	25	10	3	1	1	13	61	580
2017	EN-06	34	28	28	5	4	0	0	10	63	151
2014	EN	34	31	23	8	3	1	1	11	66	2238
2014	EN-02	26	36	20	10	5	3	1	15	64	105
2014	EN-03	30	27	27	10	3	1	1	14	58	379
2014	EN-04	33	31	23	8	3	1	1	11	65	969
2014	EN-05	38	32	19	6	4	0	1	10	71	575
2014	EN-06	39	35	17	7	2	0	1	9	74	167
2011	EN	26	29	26	11	5	1	2	16	57	2596
2011	EN-01	33	9	28	5	15	10	0	22	47	20
2011	EN-02	20	29	26	10	10	2	2	21	51	169
2011	EN-03	23	27	28	14	4	2	2	19	52	497
2011	EN-04	24	29	27	12	5	1	2	17	55	1058
2011	EN-05	31	31	25	10	3	0	1	12	62	632
2011	EN-06	32	34	20	6	7	0	0	14	66	187
2008	EN	28	29	26	11	4	1	1	16	58	1975
2008	EN-02	17	28	34	13	5	2	2	18	46	121
2008	EN-03	24	30	26	13	5	2	1	18	55	349
2008	EN-04	25	29	27	11	5	1	2	17	55	814
2008	EN-05	37	26	24	10	2	0	0	12	63	501
2008	EN-06	34	36	19	8	1	0	1	10	71	136

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	7	18	37	28	9	0	0	38	25	2361
2019	EN-01	0	15	13	44	28	0	0	72	15	15
2019	EN-02	4	6	21	44	23	1	1	69	10	191
2019	EN-03	4	16	33	33	12	1	0	46	20	374
2019	EN-04	6	17	39	29	9	0	1	38	23	951
2019	EN-05	12	21	41	22	4	0	0	25	33	614
2019	EN-06	6	26	42	21	5	0	0	26	32	177
2018	EN	9	19	36	26	8	1	1	35	29	2056
2018	EN-02	2	9	25	41	21	0	1	63	12	154
2018	EN-03	7	13	38	28	12	2	1	41	20	323
2018	EN-04	8	19	36	28	8	1	1	36	28	856
2018	EN-05	13	23	38	21	5	1	0	25	36	539
2017	EN	8	18	38	24	10	1	1	35	27	2193
2017	EN-01	0	9	0	55	36	0	0	91	9	11
2017	EN-02	2	5	34	32	21	2	3	56	8	145
2017	EN-03	7	15	34	29	14	0	1	44	22	357
2017	EN-04	8	15	40	26	10	1	1	36	23	916
2017	EN-05	10	25	40	19	5	1	1	24	35	578
2017	EN-06	13	30	35	17	4	0	1	21	43	150
2014	EN	9	21	39	24	6	0	1	31	30	2236
2014	EN-02	3	12	29	47	9	1	0	56	15	105
2014	EN-03	6	18	36	31	8	0	0	40	24	379
2014	EN-04	8	19	41	25	6	0	1	31	28	969
2014	EN-05	13	24	37	18	6	0	1	24	38	573
2014	EN-06	14	27	42	14	3	0	0	17	41	167
2011	EN	11	21	34	24	8	1	1	32	33	2597
2011	EN-01	9	14	21	27	19	10	0	51	26	20
2011	EN-02	8	13	31	28	17	1	2	46	22	169
2011	EN-03	6	17	33	30	11	1	2	42	24	496
2011	EN-04	9	20	36	26	7	0	2	34	29	1059
2011	EN-05	17	26	35	17	4	0	1	21	44	632
2011	EN-06	17	30	32	16	5	0	0	21	46	188
2008	EN	11	24	35	22	7	1	1	29	35	1974
2008	EN-02	3	12	32	34	14	2	3	51	16	121
2008	EN-03	10	16	35	28	9	1	2	38	27	349
2008	EN-04	10	25	33	21	9	1	1	30	36	813
2008	EN-05	14	26	40	18	3	0	0	21	40	501
2008	EN-06	16	35	38	11	0	0	0	11	51	136

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	13	25	30	20	9	1	1	30	40	2367
2019	EN-01	0	13	22	25	41	0	0	65	13	15
2019	EN-02	5	13	23	30	24	5	1	57	19	188
2019	EN-03	10	23	26	24	12	3	2	38	35	379
2019	EN-04	14	25	31	20	8	1	2	28	40	955
2019	EN-05	17	31	32	15	3	0	1	19	48	613
2019	EN-06	15	26	30	22	5	1	2	27	42	179
2018	EN	15	26	31	18	6	1	2	25	43	2062
2018	EN-02	7	13	29	31	12	3	4	46	22	154
2018	EN-03	13	22	29	24	9	1	2	34	36	325
2018	EN-04	15	25	31	17	7	2	3	25	42	862
2018	EN-05	19	32	32	12	3	1	1	16	52	539
2017	EN	15	25	32	17	8	1	2	26	41	2205
2017	EN-01	0	0	38	18	45	0	0	62	0	11
2017	EN-02	6	16	23	27	18	4	6	49	25	146
2017	EN-03	13	23	30	18	12	1	2	32	37	358
2017	EN-04	15	23	33	19	7	1	2	27	39	924
2017	EN-05	18	29	36	12	4	0	0	16	48	579
2017	EN-06	18	33	28	11	7	0	2	18	53	151
2014	EN	20	30	30	13	4	0	2	18	52	2238
2014	EN-02	11	31	22	23	8	3	3	32	45	105
2014	EN-03	18	28	29	17	5	1	2	22	48	378
2014	EN-04	19	30	31	13	5	0	2	18	50	969
2014	EN-05	25	31	30	11	2	0	1	13	56	576
2014	EN-06	21	37	32	6	4	0	1	10	58	167
2011	EN	19	27	30	14	6	1	2	21	48	2601
2011	EN-01	0	25	37	13	15	10	0	31	28	20
2011	EN-02	9	21	32	19	14	3	2	35	32	169
2011	EN-03	14	26	30	16	8	1	4	26	43	498
2011	EN-04	18	26	32	15	6	1	2	21	46	1059
2011	EN-05	26	33	26	12	2	0	1	14	59	634
2011	EN-06	28	26	31	10	3	0	1	14	55	188
2008	EN	22	27	27	15	6	1	2	22	50	1976
2008	EN-02	10	18	37	21	10	1	4	32	29	121
2008	EN-03	23	22	26	18	7	2	2	26	47	350
2008	EN-04	21	27	26	16	7	2	3	23	50	815
2008	EN-05	24	32	30	10	3	0	1	13	57	502
2008	EN-06	28	30	23	15	1	0	2	16	60	135

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	8	16	32	26	15	2	2	42	25	2362
2019	EN-01	0	0	35	18	47	0	0	65	0	15
2019	EN-02	4	10	21	27	32	4	1	63	15	190
2019	EN-03	8	13	23	32	17	4	2	52	23	376
2019	EN-04	8	17	33	24	14	2	2	39	27	951
2019	EN-05	8	19	36	25	9	1	2	35	28	613
2019	EN-06	8	14	36	29	12	1	0	41	22	179
2018	EN	9	18	30	28	11	2	2	40	28	2049
2018	EN-02	5	12	24	34	18	3	4	56	18	153
2018	EN-03	10	16	28	28	13	3	2	44	27	324
2018	EN-04	9	20	28	26	12	2	3	40	30	857
2018	EN-05	11	18	37	27	6	1	1	34	29	534
2017	EN	8	16	30	27	13	2	3	43	25	2204
2017	EN-01	0	9	0	0	71	11	9	88	12	11
2017	EN-02	3	11	21	25	23	10	7	58	16	146
2017	EN-03	7	12	27	29	18	3	4	50	21	359
2017	EN-04	10	16	30	29	10	2	3	41	27	923
2017	EN-05	7	19	36	25	10	1	2	36	27	579
2017	EN-06	8	17	31	29	11	0	3	42	26	150
2014	EN	7	16	30	29	12	2	4	44	24	2237
2014	EN-02	3	14	26	30	17	6	4	53	19	105
2014	EN-03	6	15	29	28	17	3	4	48	21	378
2014	EN-04	9	15	30	29	12	1	5	43	25	969
2014	EN-05	7	17	30	31	10	2	2	44	25	575
2014	EN-06	5	15	36	31	11	0	2	43	20	167
2011	EN	7	17	27	27	15	2	4	46	26	2596
2011	EN-01	8	23	16	10	34	10	0	49	34	20
2011	EN-02	4	15	27	22	24	4	5	50	21	169
2011	EN-03	6	15	23	28	20	3	5	52	23	497
2011	EN-04	7	16	26	29	15	2	6	47	24	1058
2011	EN-05	10	21	29	26	11	0	3	38	32	632
2011	EN-06	4	15	36	33	12	0	0	45	19	187
2008	EN	10	20	30	24	11	2	4	37	32	1977
2008	EN-02	6	15	19	33	17	7	3	56	23	121
2008	EN-03	12	15	28	25	14	2	5	42	29	349
2008	EN-04	10	21	29	22	11	3	4	36	33	816
2008	EN-05	10	24	34	22	7	1	2	30	35	501
2008	EN-06	10	19	33	30	6	0	2	36	30	136

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	19	27	34	14	5	1	1	19	46	2371
2019	EN-01	15	7	34	7	29	7	0	39	24	14
2019	EN-02	11	18	33	21	12	3	1	35	31	191
2019	EN-03	16	21	36	19	5	2	1	25	38	378
2019	EN-04	18	29	32	15	4	1	2	19	48	957
2019	EN-05	22	30	34	11	3	0	0	13	52	615
2019	EN-06	25	27	32	13	3	0	0	16	52	177
2018	EN	20	29	33	11	4	1	1	16	51	2063
2018	EN-02	11	20	33	22	10	3	2	33	33	154
2018	EN-03	16	26	34	14	6	3	2	20	44	327
2018	EN-04	21	29	31	12	5	1	1	17	51	861
2018	EN-05	25	31	34	7	2	0	0	9	57	538
2017	EN	22	28	32	10	5	1	2	16	51	2202
2017	EN-01	0	9	47	18	26	0	0	44	9	11
2017	EN-02	8	25	30	16	14	3	3	32	35	146
2017	EN-03	14	23	35	15	9	2	2	25	38	356
2017	EN-04	23	28	31	11	5	1	1	16	53	923
2017	EN-05	27	29	33	7	3	1	2	10	57	579
2017	EN-06	27	39	27	4	3	0	0	8	66	151
2014	EN	26	31	28	9	3	1	1	12	59	2240
2014	EN-02	19	23	30	16	4	7	1	22	46	105
2014	EN-03	20	29	32	13	3	2	2	16	51	379
2014	EN-04	27	30	28	9	4	1	2	13	58	971
2014	EN-05	29	36	26	7	2	0	1	9	65	575
2014	EN-06	30	35	26	5	2	0	1	8	66	167

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	9	17	34	27	11	1	1	39	26	2372
2019	EN-01	0	21	25	20	34	0	0	54	21	15
2019	EN-02	8	12	33	27	17	1	1	46	20	189
2019	EN-03	7	15	34	29	13	1	2	43	22	380
2019	EN-04	8	18	33	28	11	0	1	40	27	958
2019	EN-05	10	18	36	27	8	0	1	35	28	614
2019	EN-06	8	24	36	23	9	0	0	32	31	178

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	60	20	8	6	3	0	2	82	9	2380
2019	EN-01	58	28	0	7	0	0	7	92	8	15
2019	EN-02	67	18	7	5	2	0	2	86	7	191
2019	EN-03	63	18	7	6	3	0	3	84	8	380
2019	EN-04	59	20	9	6	3	0	2	82	9	960
2019	EN-05	56	21	11	7	3	0	2	79	11	617
2019	EN-06	63	24	6	5	1	0	0	87	7	178
2017	EN	61	21	7	6	2	0	3	84	8	2208
2017	EN-01	55	27	18	0	0	0	0	82	0	11
2017	EN-02	64	18	7	6	3	0	1	84	9	146
2017	EN-03	67	20	4	5	2	0	2	89	6	360
2017	EN-04	60	20	8	5	3	1	3	83	8	925
2017	EN-05	57	25	8	6	2	0	3	84	8	579
2017	EN-06	56	25	7	10	1	0	1	82	11	151
2014	EN	63	19	6	5	3	0	3	85	9	2240
2014	EN-02	54	28	6	7	3	0	3	84	10	105
2014	EN-03	67	17	5	5	2	0	3	87	8	379
2014	EN-04	63	18	7	4	4	0	4	85	8	970
2014	EN-05	62	19	6	5	4	0	3	84	10	576
2014	EN-06	65	23	4	5	2	0	1	89	7	167
2011	EN	60	19	8	6	4	0	3	81	11	2599
2011	EN-01	47	24	9	10	5	5	0	75	16	20
2011	EN-02	63	16	6	8	4	0	2	82	12	169
2011	EN-03	63	18	8	6	2	1	3	83	9	496
2011	EN-04	62	17	7	5	4	1	3	82	10	1059
2011	EN-05	52	23	9	8	5	0	3	78	13	633
2011	EN-06	60	17	9	9	3	0	2	79	12	189
2008	EN	58	17	8	7	5	1	4	79	12	1978
2008	EN-02	61	21	4	6	4	0	3	85	11	121
2008	EN-03	61	16	8	6	4	1	4	81	11	351
2008	EN-04	60	14	9	7	4	1	5	79	12	815
2008	EN-05	54	21	10	6	5	0	3	78	12	502
2008	EN-06	52	22	6	9	6	1	4	78	16	135

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	30	32	15	8	6	5	3	68	15	2376
2019	EN-01	66	20	7	0	0	0	7	93	0	14
2019	EN-02	33	30	14	6	4	9	5	73	11	191
2019	EN-03	30	30	18	7	5	7	3	66	14	379
2019	EN-04	27	32	16	8	7	6	4	66	17	958
2019	EN-05	28	35	14	9	7	4	2	67	17	617
2019	EN-06	43	33	11	5	3	2	2	79	9	178
2018	EN	22	36	18	9	6	6	3	64	16	2054
2018	EN-02	29	33	15	4	3	12	5	74	8	152
2018	EN-03	24	31	17	8	8	9	4	64	18	326
2018	EN-04	20	34	19	10	7	6	3	59	19	856
2018	EN-05	22	41	17	9	6	4	2	66	15	538
2017	EN	27	36	15	8	6	5	3	68	15	2207
2017	EN-01	46	26	18	9	0	0	0	72	9	11
2017	EN-02	32	27	16	4	3	9	8	71	9	145
2017	EN-03	28	34	14	9	6	4	5	68	17	360
2017	EN-04	24	35	16	9	7	6	3	65	18	926
2017	EN-05	25	42	15	7	6	3	2	71	14	578
2017	EN-06	40	36	11	6	4	0	2	78	11	151
2014	EN	29	35	14	8	6	5	3	70	15	2241
2014	EN-02	24	34	16	6	2	12	5	71	10	105
2014	EN-03	26	35	13	9	6	6	5	69	16	379
2014	EN-04	28	33	15	9	7	6	3	66	17	971
2014	EN-05	32	37	15	6	5	2	2	72	12	576
2014	EN-06	36	41	9	7	2	2	2	81	10	167

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	47	31	10	7	5	0	0	79	12	2377
2019	EN-01	76	18	6	0	0	0	0	94	0	15
2019	EN-02	55	30	6	5	4	0	0	85	9	191
2019	EN-03	43	33	11	7	5	1	0	77	12	379
2019	EN-04	45	30	11	8	6	0	0	75	14	958
2019	EN-05	47	33	8	6	4	1	0	81	10	616
2019	EN-06	62	28	5	2	2	0	0	90	4	179
2018	EN	43	33	10	9	5	1	0	76	14	2051
2018	EN-02	46	35	8	10	2	1	0	81	12	151
2018	EN-03	45	35	7	7	6	1	0	80	13	326
2018	EN-04	39	31	12	10	7	1	0	71	17	855
2018	EN-05	43	36	8	8	4	0	0	80	12	537
2017	EN	44	35	8	7	5	1	0	79	12	2204
2017	EN-01	64	27	9	0	0	0	0	91	0	11
2017	EN-02	48	27	17	5	3	1	0	75	8	146
2017	EN-03	45	33	7	7	7	0	0	79	14	360
2017	EN-04	39	37	8	9	6	1	0	77	15	923
2017	EN-05	46	36	8	5	4	1	0	83	9	578
2017	EN-06	61	30	3	5	3	0	0	90	7	150
2014	EN	44	35	9	7	4	1	0	79	12	2240
2014	EN-02	42	34	12	9	2	1	1	77	11	105
2014	EN-03	37	38	9	9	5	1	0	76	15	379
2014	EN-04	41	33	11	8	6	1	0	75	14	970
2014	EN-05	49	37	6	5	3	1	0	86	8	576
2014	EN-06	55	36	4	3	2	0	0	91	5	167

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	53	33	7	5	2	0	86	7	2372
2019	EN-01	80	13	7	0	0	0	93	0	15
2019	EN-02	63	29	6	2	1	0	91	3	189
2019	EN-03	53	34	7	4	2	0	87	6	379
2019	EN-04	52	31	8	6	2	0	83	8	959
2019	EN-05	48	38	6	6	2	0	86	8	612
2019	EN-06	64	30	3	3	0	0	94	3	179
2018	EN	49	38	6	5	3	0	86	8	2050
2018	EN-02	63	28	5	2	2	0	91	4	152
2018	EN-03	49	38	6	4	2	0	87	6	324
2018	EN-04	47	37	7	5	4	0	84	9	854
2018	EN-05	46	42	5	5	2	0	88	7	538
2017	EN	47	38	8	5	2	0	85	8	2206
2017	EN-01	82	18	0	0	0	0	100	0	11
2017	EN-02	54	40	4	3	0	0	94	3	146
2017	EN-03	51	32	7	7	3	0	83	10	360
2017	EN-04	44	38	9	6	3	0	82	8	922
2017	EN-05	46	40	6	5	3	0	87	7	580
2017	EN-06	54	37	7	2	0	0	91	2	151
2014	EN	44	41	8	4	2	0	86	6	2240
2014	EN-02	45	41	7	5	0	2	88	6	105
2014	EN-03	45	40	8	4	2	0	85	6	379
2014	EN-04	40	42	10	5	2	0	83	7	971
2014	EN-05	48	41	6	4	1	0	89	5	575
2014	EN-06	50	41	5	3	1	0	91	4	167

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	46	39	9	4	2	0	85	6	2378
2019	EN-01	72	28	0	0	0	0	100	0	15
2019	EN-02	54	36	5	2	2	1	92	4	191
2019	EN-03	44	41	10	2	3	0	85	5	379
2019	EN-04	43	39	11	4	2	0	82	7	960
2019	EN-05	46	39	8	4	3	1	85	7	615
2019	EN-06	57	37	4	2	0	0	94	2	179
2018	EN	41	42	11	3	2	1	83	5	2055
2018	EN-02	46	38	13	2	1	0	84	3	151
2018	EN-03	42	41	10	2	4	1	83	6	325
2018	EN-04	38	42	14	3	2	1	81	5	859
2018	EN-05	42	44	9	4	1	0	86	5	538

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	54	28	12	3	2	0	1	83	5	2376
2019	EN-01	66	21	7	0	0	7	0	92	0	15
2019	EN-02	48	27	15	6	1	2	2	77	7	191
2019	EN-03	49	31	11	5	2	0	2	82	7	378
2019	EN-04	51	29	13	4	2	0	1	81	6	960
2019	EN-05	56	28	11	3	2	0	0	84	4	615
2019	EN-06	72	21	5	0	2	0	0	93	2	178

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	39	34	13	8	5	0	0	73	14	2377
2019	EN-01	66	27	7	0	0	0	0	93	0	15
2019	EN-02	41	42	8	6	3	0	1	83	9	191
2019	EN-03	40	31	12	9	6	1	0	72	16	380
2019	EN-04	40	31	15	8	6	0	0	71	14	960
2019	EN-05	36	37	13	10	4	0	0	73	14	614
2019	EN-06	41	38	10	7	5	0	0	78	12	178
2018	EN	36	38	12	8	5	1	0	75	13	2047
2018	EN-02	41	39	13	5	1	1	0	80	7	153
2018	EN-03	37	39	10	8	6	0	1	76	14	323
2018	EN-04	34	37	13	10	6	1	0	71	15	855
2018	EN-05	33	44	11	6	5	1	0	77	11	533
2017	EN	36	40	11	8	4	0	0	77	12	2208
2017	EN-01	49	51	0	0	0	0	0	100	0	10
2017	EN-02	34	47	10	7	2	1	0	81	9	146
2017	EN-03	33	45	10	6	4	0	0	79	11	360
2017	EN-04	36	40	10	10	4	1	0	76	14	925
2017	EN-05	35	39	13	7	6	0	0	74	13	580
2017	EN-06	49	32	11	6	2	0	0	80	8	151
2014	EN	34	38	14	8	5	0	0	73	13	2240
2014	EN-02	32	48	10	6	3	1	1	82	9	105
2014	EN-03	31	37	13	12	6	1	1	69	18	379
2014	EN-04	33	37	16	9	4	0	0	71	13	970
2014	EN-05	37	40	11	7	5	0	0	77	11	576
2014	EN-06	37	38	13	9	3	0	1	75	12	167
2011	EN	31	40	14	10	5	0	0	71	15	2599
2011	EN-01	23	58	14	5	0	0	0	81	5	20
2011	EN-02	35	44	10	8	4	0	0	79	11	169
2011	EN-03	33	41	14	7	5	0	0	74	12	498
2011	EN-04	30	38	15	11	6	0	0	68	17	1058
2011	EN-05	29	41	13	10	5	1	0	71	16	632
2011	EN-06	34	40	8	12	5	0	0	75	17	189
2008	EN	24	39	15	12	9	0	1	64	21	1977
2008	EN-02	23	46	12	12	7	0	0	70	19	121
2008	EN-03	26	37	14	13	9	0	0	64	22	350
2008	EN-04	24	38	16	13	9	1	0	63	21	815
2008	EN-05	21	42	15	12	9	0	1	64	21	501
2008	EN-06	27	37	14	13	7	1	1	65	21	136

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	50	28	12	5	4	1	0	80	9	2377
2019	EN-01	73	27	0	0	0	0	0	100	0	15
2019	EN-02	56	30	5	5	2	2	1	88	7	191
2019	EN-03	50	28	11	5	4	2	0	79	9	379
2019	EN-04	51	27	13	4	4	1	0	79	9	958
2019	EN-05	47	30	13	5	4	1	0	78	9	616
2019	EN-06	54	29	11	3	3	0	0	83	6	179
2018	EN	47	32	10	6	3	1	0	81	9	2043
2018	EN-02	59	30	6	3	1	2	0	90	4	153
2018	EN-03	47	30	11	7	4	1	1	78	11	321
2018	EN-04	45	32	11	6	4	2	0	78	11	856
2018	EN-05	45	36	11	4	3	1	0	82	7	532
2017	EN	46	33	10	6	3	2	0	81	10	2207
2017	EN-01	73	27	0	0	0	0	0	100	0	11
2017	EN-02	49	34	10	5	2	1	0	83	8	146
2017	EN-03	46	33	9	6	4	1	1	81	10	359
2017	EN-04	46	33	10	6	4	2	0	81	10	925
2017	EN-05	44	34	11	7	3	1	0	79	10	580
2017	EN-06	55	30	8	6	1	1	0	85	7	151
2014	EN	43	35	11	6	4	1	0	79	10	2240
2014	EN-02	48	31	12	6	2	1	1	80	8	105
2014	EN-03	38	36	11	7	6	2	0	75	14	379
2014	EN-04	42	35	11	7	3	1	0	78	10	970
2014	EN-05	46	34	11	5	2	1	0	81	8	576
2014	EN-06	42	36	10	6	4	1	1	80	10	167
2011	EN	42	33	12	7	4	1	0	77	11	2601
2011	EN-01	39	47	15	0	0	0	0	85	0	20
2011	EN-02	45	35	10	5	2	1	1	82	7	169
2011	EN-03	42	33	13	8	5	1	0	75	12	498
2011	EN-04	42	33	12	7	4	2	0	77	11	1059
2011	EN-05	42	34	11	8	5	1	0	76	13	633
2011	EN-06	44	28	16	7	2	2	0	74	9	189
2008	EN	38	34	12	8	6	2	1	73	14	1976
2008	EN-02	42	36	11	4	5	2	0	79	10	121
2008	EN-03	34	37	13	5	7	3	0	73	13	350
2008	EN-04	38	34	11	9	6	2	0	73	16	815
2008	EN-05	36	33	14	9	6	1	1	70	15	500
2008	EN-06	47	26	9	8	6	4	1	77	14	136

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	44	34	11	7	4	0	0	78	11	2369
2019	EN-01	56	36	8	0	0	0	0	92	0	14
2019	EN-02	51	30	9	6	2	2	1	83	7	190
2019	EN-03	44	34	10	7	5	0	1	79	11	377
2019	EN-04	44	32	12	7	5	0	0	76	12	956
2019	EN-05	42	36	10	7	4	0	0	79	11	615
2019	EN-06	47	38	7	4	3	0	0	85	7	178
2018	EN	41	36	11	7	5	0	0	77	12	2039
2018	EN-02	49	35	8	4	3	1	0	85	7	152
2018	EN-03	41	36	9	6	7	0	1	78	14	323
2018	EN-04	38	36	12	8	5	0	0	74	14	851
2018	EN-05	41	39	11	6	4	0	0	79	10	530
2017	EN	42	36	9	8	4	0	0	79	12	2206
2017	EN-01	55	36	9	0	0	0	0	91	0	11
2017	EN-02	47	35	8	8	2	0	0	82	10	146
2017	EN-03	39	38	12	7	4	1	0	77	11	358
2017	EN-04	40	37	9	10	4	0	0	77	14	924
2017	EN-05	42	36	8	8	4	1	0	79	12	580
2017	EN-06	56	31	7	3	3	0	0	87	6	151
2014	EN	39	36	11	9	5	0	0	76	14	2240
2014	EN-02	46	37	10	5	3	0	0	83	7	105
2014	EN-03	37	33	14	10	6	0	0	69	16	379
2014	EN-04	37	37	10	9	6	0	0	75	15	970
2014	EN-05	42	35	11	8	4	0	0	78	11	576
2014	EN-06	41	39	8	8	2	0	1	81	11	167
2011	EN	38	37	11	9	5	0	0	75	14	2598
2011	EN-01	52	43	5	0	0	0	0	95	0	20
2011	EN-02	38	42	10	8	2	1	0	80	10	169
2011	EN-03	39	37	11	9	4	0	0	76	13	497
2011	EN-04	36	36	13	9	6	1	0	72	15	1059
2011	EN-05	38	37	10	9	6	0	0	75	15	633
2011	EN-06	45	34	9	9	2	1	0	80	11	187
2008	EN	32	38	11	10	8	0	0	70	19	1976
2008	EN-02	36	39	16	6	4	0	0	75	10	121
2008	EN-03	30	40	13	9	7	0	0	71	16	349
2008	EN-04	29	40	10	11	9	0	0	70	21	816
2008	EN-05	33	34	12	11	9	1	0	68	19	500
2008	EN-06	45	29	7	13	5	1	0	75	18	136

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	77	12	5	2	2	0	2	91	4	2372
2019	EN-01	86	0	0	0	7	0	7	92	8	15
2019	EN-02	86	8	2	2	1	0	1	95	3	191
2019	EN-03	78	13	4	1	2	0	2	94	2	378
2019	EN-04	76	11	6	3	2	0	2	89	5	958
2019	EN-05	74	15	6	3	1	0	1	90	4	614
2019	EN-06	80	14	4	3	0	0	0	93	3	177
2017	EN	75	14	5	2	1	0	2	91	4	2207
2017	EN-01	82	0	18	0	0	0	0	82	0	11
2017	EN-02	79	13	4	2	1	0	1	93	3	146
2017	EN-03	78	14	4	2	1	0	1	93	3	360
2017	EN-04	75	13	5	2	2	0	4	91	3	924
2017	EN-05	73	15	5	3	1	0	3	90	5	580
2017	EN-06	78	17	3	1	1	0	1	96	2	150
2014	EN	74	14	4	2	2	0	4	92	4	2238
2014	EN-02	75	17	2	0	2	1	3	96	2	105
2014	EN-03	76	14	4	1	2	0	3	93	3	379
2014	EN-04	73	15	4	2	2	0	4	92	4	968
2014	EN-05	75	13	4	3	1	0	3	91	5	576
2014	EN-06	78	13	3	4	1	0	1	92	5	167
2011	EN	73	14	4	2	2	0	3	91	5	2597
2011	EN-01	80	10	5	0	0	0	5	95	0	20
2011	EN-02	82	10	1	2	1	0	4	96	4	168
2011	EN-03	75	14	4	1	2	0	3	92	3	497
2011	EN-04	73	13	5	2	2	1	4	90	5	1058
2011	EN-05	70	16	5	3	3	0	3	89	6	633
2011	EN-06	73	15	6	3	0	1	2	90	4	188
2008	EN	73	11	5	3	3	1	5	89	6	1978
2008	EN-02	81	8	3	0	4	0	4	93	4	121
2008	EN-03	74	12	3	3	2	1	5	91	6	350
2008	EN-04	72	11	5	3	3	1	6	89	6	815
2008	EN-05	73	11	6	3	3	0	4	88	6	502
2008	EN-06	68	13	4	8	3	1	3	85	11	136

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	60	24	6	4	3	2	1	87	7	2379
2019	EN-01	80	7	6	0	0	0	7	93	0	15
2019	EN-02	68	16	4	3	3	3	3	89	6	190
2019	EN-03	58	25	6	5	3	3	1	85	8	379
2019	EN-04	60	25	5	3	4	2	1	88	7	961
2019	EN-05	59	26	7	4	2	2	1	87	6	616
2019	EN-06	63	24	7	2	2	1	1	88	4	179
2017	EN	55	26	7	5	3	3	1	85	8	2207
2017	EN-01	73	9	0	0	9	9	0	90	10	11
2017	EN-02	64	20	4	4	4	3	1	87	8	145
2017	EN-03	54	26	8	4	3	4	2	84	7	360
2017	EN-04	56	26	7	4	3	2	1	85	8	924
2017	EN-05	53	29	7	5	2	3	1	84	8	580
2017	EN-06	51	31	10	4	3	0	1	83	7	151
2014	EN	48	30	7	5	4	3	3	83	10	2240
2014	EN-02	56	24	8	4	4	4	1	84	8	105
2014	EN-03	48	29	8	6	3	4	2	82	9	379
2014	EN-04	47	32	7	5	3	3	3	84	9	970
2014	EN-05	50	28	7	5	5	3	2	82	10	576
2014	EN-06	34	33	9	8	4	5	5	76	14	167
2011	EN	46	32	9	5	4	2	1	81	10	2596
2011	EN-01	54	28	9	0	5	4	0	86	5	20
2011	EN-02	53	31	8	4	1	2	1	87	5	169
2011	EN-03	47	31	10	3	4	3	1	82	8	497
2011	EN-04	47	30	8	6	4	2	1	81	10	1060
2011	EN-05	41	35	9	6	4	2	1	79	11	628
2011	EN-06	40	30	14	5	5	3	4	74	11	189

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	60	24	9	3	3	1	0	85	6	2377
2019	EN-01	73	27	0	0	0	0	0	100	0	15
2019	EN-02	68	20	6	3	1	1	1	90	3	191
2019	EN-03	60	23	8	4	3	1	0	84	7	379
2019	EN-04	59	24	10	3	4	1	0	83	7	959
2019	EN-05	57	26	9	3	3	1	0	84	7	616
2019	EN-06	63	24	8	3	2	1	0	87	5	178
2018	EN	53	29	10	4	3	1	0	82	7	2043
2018	EN-02	66	21	10	2	1	1	0	87	3	152
2018	EN-03	52	29	11	4	4	1	0	81	8	324
2018	EN-04	50	31	10	4	4	1	0	82	8	853
2018	EN-05	52	31	11	3	3	1	0	83	6	532
2017	EN	55	28	9	3	4	2	0	84	7	2208
2017	EN-01	82	18	0	0	0	0	0	100	0	11
2017	EN-02	61	28	7	1	2	0	0	90	3	145
2017	EN-03	56	30	7	1	4	1	1	87	5	360
2017	EN-04	54	27	10	4	3	2	0	82	7	925
2017	EN-05	51	30	8	4	4	2	0	83	9	580
2017	EN-06	62	27	5	3	3	1	1	89	6	151

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EN	49	31	10	6	4	0	0	80	10	2375
2019	EN-01	66	34	0	0	0	0	0	100	0	15
2019	EN-02	57	30	7	3	2	0	0	88	5	190
2019	EN-03	48	33	7	7	5	0	0	81	12	378
2019	EN-04	50	28	10	6	5	0	0	79	11	959
2019	EN-05	46	33	11	5	4	0	0	79	9	615
2019	EN-06	53	30	9	5	3	0	0	83	8	179
2018	EN	47	30	10	7	6	0	0	77	12	2045
2018	EN-02	53	31	10	4	2	0	0	84	6	153
2018	EN-03	44	30	11	9	5	0	0	75	14	323
2018	EN-04	44	29	11	8	7	0	0	74	15	855
2018	EN-05	48	34	8	6	4	0	0	82	10	532
2017	EN	49	30	10	6	5	0	0	79	11	2203
2017	EN-01	73	18	9	0	0	0	0	91	0	11
2017	EN-02	50	32	9	8	1	0	0	82	9	145
2017	EN-03	47	31	11	6	5	0	0	79	10	359
2017	EN-04	50	29	10	6	5	0	0	79	11	923
2017	EN-05	46	32	12	6	5	0	0	78	11	579
2017	EN-06	61	24	9	3	3	1	0	86	5	150
2014	EN	45	32	11	7	4	0	0	78	12	2239
2014	EN-02	50	30	11	6	4	0	0	80	9	104
2014	EN-03	44	30	11	11	5

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - EN

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.