2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 33 46 4 12 4 0 0 79 16 412
2019 ED-01 32 47 2 12 7 0 0 79 19 194
2019 ED-02 32 51 4 11 2 0 0 83 13 95
2019 ED-03 43 39 8 9 2 0 0 82 11 55
2019 ED-04 44 32 10 7 8 0 0 76 15 22
2017 ED 30 50 4 10 5 0 0 80 16 399
2017 ED-01 25 51 4 12 8 0 0 76 20 188
2017 ED-02 39 49 4 8 0 0 0 88 8 76
2017 ED-03 37 49 1 9 4 0 0 86 13 57
2017 ED-04 38 42 0 14 6 0 0 80 20 24
2017 ED-05 35 47 10 0 8 0 0 82 8 11
2017 ED-06 34 28 15 13 10 0 0 62 23 12
2014 ED 26 43 5 15 11 0 0 68 26 390
2014 ED-01 27 42 5 15 11 0 0 69 26 209
2014 ED-02 27 45 4 15 8 0 0 72 23 90
2014 ED-03 27 34 8 18 14 0 0 61 31 31
2014 ED-04 17 56 12 15 0 0 0 73 15 24
2011 ED 33 46 6 12 3 0 0 79 15 510
2011 ED-01 32 45 6 12 5 0 0 77 17 264
2011 ED-02 38 47 4 10 0 0 0 85 10 114
2011 ED-03 33 44 8 14 0 0 0 77 14 42
2011 ED-04 26 52 8 14 0 0 0 77 14 36
2011 ED-05 48 47 0 5 0 0 0 95 5 13
2011 ED-06 28 64 0 4 4 0 0 93 7 19
2008 ED 35 46 3 13 3 0 0 81 16 377
2008 ED-01 37 44 2 13 3 0 0 81 16 192
2008 ED-02 35 51 2 13 0 0 0 85 13 80
2008 ED-03 43 38 4 11 4 0 0 81 15 34
2008 ED-04 29 55 5 2 9 0 0 83 11 26
2008 ED-05 48 47 0 5 0 0 0 95 5 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 66 19 6 6 2 0 1 86 8 411
2019 ED-01 69 18 6 4 2 0 2 89 5 194
2019 ED-02 66 16 6 9 2 0 0 82 12 95
2019 ED-03 59 20 10 5 5 0 0 79 11 55
2019 ED-04 63 27 0 10 0 0 0 90 10 22
2017 ED 66 19 5 6 3 0 0 86 9 399
2017 ED-01 71 20 4 5 1 0 0 91 5 188
2017 ED-02 58 25 7 9 1 0 0 82 11 76
2017 ED-03 63 14 5 6 12 0 0 76 19 57
2017 ED-04 65 7 12 5 11 0 0 72 16 24
2017 ED-05 83 8 0 8 0 0 0 92 8 11
2017 ED-06 60 10 5 17 0 0 8 76 18 12
2014 ED 63 20 9 5 1 0 2 85 6 389
2014 ED-01 64 17 10 5 2 0 3 83 6 208
2014 ED-02 57 27 9 5 1 0 0 84 6 90
2014 ED-03 67 19 4 8 2 0 0 86 10 31
2014 ED-04 70 14 4 7 4 0 0 84 12 24
2011 ED 67 20 5 5 3 0 1 87 7 510
2011 ED-01 72 14 7 3 3 0 1 87 6 264
2011 ED-02 61 28 4 5 2 0 1 89 7 114
2011 ED-03 59 30 3 7 1 0 0 89 8 42
2011 ED-04 58 17 4 15 6 0 0 75 21 36
2011 ED-05 52 32 0 16 0 0 0 84 16 13
2011 ED-06 81 19 0 0 0 0 0 100 0 19
2008 ED 63 20 4 9 2 0 2 85 11 376
2008 ED-01 66 18 5 9 2 0 1 84 11 191
2008 ED-02 59 22 3 10 3 0 3 84 14 80
2008 ED-03 52 31 4 4 4 0 4 87 9 34
2008 ED-04 69 17 6 9 0 0 0 86 9 26
2008 ED-05 61 12 8 20 0 0 0 72 20 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 42 38 6 10 4 0 0 80 14 411
2019 ED-01 42 36 7 12 4 0 0 77 16 193
2019 ED-02 46 41 4 4 4 0 0 87 8 95
2019 ED-03 37 47 6 9 1 0 0 84 10 55
2019 ED-04 47 28 0 11 15 0 0 75 25 22
2017 ED 39 38 6 9 8 0 0 76 17 399
2017 ED-01 37 39 7 7 10 0 0 76 17 188
2017 ED-02 46 32 7 7 8 0 0 79 15 76
2017 ED-03 43 31 6 12 8 0 0 74 20 57
2017 ED-04 49 25 7 19 0 0 0 74 19 24
2017 ED-05 35 28 0 17 20 0 0 63 37 11
2017 ED-06 25 47 5 22 0 0 0 73 22 12
2014 ED 41 35 6 12 6 0 0 76 18 390
2014 ED-01 33 38 6 14 7 0 0 72 21 209
2014 ED-02 49 37 4 6 3 0 0 86 9 90
2014 ED-03 36 24 8 23 9 0 0 60 32 31
2014 ED-04 65 24 4 3 3 0 0 89 6 24
2011 ED 41 37 6 10 5 0 0 79 15 508
2011 ED-01 37 41 8 9 4 0 0 79 13 263
2011 ED-02 43 37 4 15 2 0 0 80 16 113
2011 ED-03 51 34 5 3 7 0 0 85 10 42
2011 ED-04 54 34 0 8 4 0 0 88 12 36
2011 ED-05 49 23 8 8 11 0 0 72 19 13
2011 ED-06 47 33 0 4 16 0 0 80 20 19

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 33 39 13 10 4 0 0 73 14 411
2019 ED-01 30 38 13 13 4 0 0 69 17 194
2019 ED-02 32 43 11 8 6 0 0 75 13 95
2019 ED-03 35 38 14 10 1 0 1 74 12 54
2019 ED-04 51 38 4 4 4 0 0 89 8 22
2018 ED 26 39 11 14 7 0 2 67 22 331
2018 ED-01 26 39 12 12 9 0 3 67 21 159
2018 ED-02 32 41 8 15 3 0 1 74 18 66
2018 ED-03 29 31 16 17 7 0 0 60 24 45
2018 ED-04 33 23 18 25 0 0 0 56 25 18
2017 ED 27 34 14 14 9 0 1 63 24 398
2017 ED-01 25 33 14 19 6 0 2 59 26 188
2017 ED-02 31 37 13 13 6 0 0 68 19 75
2017 ED-03 27 38 8 11 16 0 0 65 27 57
2017 ED-04 39 38 10 4 10 0 0 76 13 24
2017 ED-05 55 20 17 0 8 0 0 75 8 11
2017 ED-06 17 35 25 0 15 0 8 56 17 12
2014 ED 25 33 9 16 16 0 0 59 32 389
2014 ED-01 23 36 10 16 16 0 0 59 32 208
2014 ED-02 28 31 7 18 16 0 0 59 34 90
2014 ED-03 12 33 15 19 21 0 0 45 40 31
2014 ED-04 37 43 10 6 3 0 0 80 10 24
2011 ED 27 34 14 16 6 0 2 63 23 510
2011 ED-01 29 33 15 15 7 1 0 63 22 264
2011 ED-02 28 36 10 18 6 0 2 65 25 114
2011 ED-03 26 40 11 13 1 0 7 72 16 42
2011 ED-04 19 41 14 17 7 0 2 61 25 36
2011 ED-05 16 45 19 19 0 0 0 62 19 13
2011 ED-06 41 29 17 13 0 0 0 70 13 19
2008 ED 29 42 11 11 6 0 1 72 17 377
2008 ED-01 31 38 13 14 4 0 1 69 18 192
2008 ED-02 31 49 11 6 2 0 1 81 8 80
2008 ED-03 28 44 9 8 11 0 0 73 19 34
2008 ED-04 28 51 0 7 11 0 2 81 19 26
2008 ED-05 23 46 0 10 13 8 0 75 25 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 40 40 10 7 3 0 0 80 10 409
2019 ED-01 34 41 12 8 4 0 0 76 12 192
2019 ED-02 46 40 6 7 1 0 0 86 8 95
2019 ED-03 45 38 11 4 1 0 0 84 5 54
2019 ED-04 60 29 0 11 0 0 0 89 11 22
2017 ED 44 38 8 8 2 0 0 82 11 399
2017 ED-01 35 41 8 12 4 0 0 76 16 188
2017 ED-02 54 34 8 3 1 0 0 88 5 76
2017 ED-03 53 33 11 3 0 0 0 86 3 57
2017 ED-04 72 22 0 6 0 0 0 94 6 24
2017 ED-05 45 47 8 0 0 0 0 92 0 11
2017 ED-06 30 40 0 30 0 0 0 70 30 12
2014 ED 39 38 9 8 6 0 0 77 14 390
2014 ED-01 35 41 9 9 6 0 0 76 15 209
2014 ED-02 45 37 7 3 8 0 0 82 11 90
2014 ED-03 29 21 19 19 12 0 0 50 31 31
2014 ED-04 57 33 7 3 0 0 0 89 3 24

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 45 31 11 7 5 1 1 77 12 412
2019 ED-01 39 35 13 7 4 0 2 76 11 195
2019 ED-02 44 35 6 11 4 0 0 79 15 95
2019 ED-03 67 6 10 6 10 0 0 73 17 54
2019 ED-04 60 16 11 0 8 0 6 81 8 22
2018 ED 40 37 10 8 4 0 1 78 12 330
2018 ED-01 37 34 16 7 5 0 2 72 11 158
2018 ED-02 46 35 4 13 2 0 0 81 15 66
2018 ED-03 50 35 5 3 6 0 0 86 9 45
2018 ED-04 51 33 11 5 0 0 0 84 5 18
2017 ED 44 31 9 9 6 0 1 77 15 397
2017 ED-01 41 31 10 11 6 1 1 72 18 188
2017 ED-02 50 33 12 3 1 1 0 84 4 76
2017 ED-03 37 38 3 13 6 0 2 77 20 56
2017 ED-04 73 7 7 0 13 0 0 80 13 23
2017 ED-05 63 28 0 8 0 0 0 92 8 11
2017 ED-06 37 53 0 0 10 0 0 90 10 12
2014 ED 40 27 11 10 11 0 1 68 21 389
2014 ED-01 35 36 8 9 11 0 1 71 21 208
2014 ED-02 55 17 10 12 5 1 1 74 16 90
2014 ED-03 27 21 8 10 34 0 0 47 45 31
2014 ED-04 41 6 31 16 3 0 4 49 19 24
2011 ED 36 32 13 11 6 1 1 70 17 508
2011 ED-01 37 30 13 11 6 2 2 70 17 263
2011 ED-02 44 30 12 9 3 1 1 76 12 114
2011 ED-03 30 37 11 13 9 0 0 67 22 42
2011 ED-04 16 46 12 16 10 0 0 62 26 36
2011 ED-05 16 30 21 14 19 0 0 47 33 13
2011 ED-06 55 35 0 6 4 0 0 90 10 18

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 48 38 7 5 2 0 0 86 7 413
2019 ED-01 47 43 6 3 1 0 0 90 4 195
2019 ED-02 38 43 11 6 1 0 0 81 7 95
2019 ED-03 51 22 9 10 7 0 0 73 18 55
2019 ED-04 67 23 4 3 4 0 0 89 7 22
2018 ED 45 40 8 5 2 0 0 85 7 329
2018 ED-01 45 44 7 4 0 0 0 89 4 159
2018 ED-02 42 40 10 4 5 0 0 82 9 66
2018 ED-03 45 27 9 13 7 0 0 72 20 44
2018 ED-04 44 51 5 0 0 0 0 95 0 17
2017 ED 51 38 5 4 2 0 0 89 6 399
2017 ED-01 54 37 4 3 2 0 0 91 5 188
2017 ED-02 38 50 5 6 1 0 0 88 7 76
2017 ED-03 55 30 5 4 6 0 0 85 10 57
2017 ED-04 65 25 10 0 0 0 0 90 0 24
2017 ED-05 65 27 0 8 0 0 0 92 8 11
2017 ED-06 65 35 0 0 0 0 0 100 0 12
2014 ED 47 36 9 5 3 0 0 83 8 390
2014 ED-01 48 37 10 1 3 0 0 85 5 209
2014 ED-02 41 36 11 10 2 0 0 77 12 90
2014 ED-03 45 31 7 4 12 0 0 77 16 31
2014 ED-04 54 38 3 4 0 0 0 93 4 24
2011 ED 49 34 8 5 3 0 0 83 8 506
2011 ED-01 54 30 11 3 2 0 0 84 5 262
2011 ED-02 44 35 6 11 4 0 0 80 15 113
2011 ED-03 52 33 7 0 8 0 0 85 8 42
2011 ED-04 43 42 6 6 2 0 0 85 9 36
2011 ED-05 40 39 5 5 11 0 0 78 16 13
2011 ED-06 45 47 8 0 0 0 0 92 0 18
2008 ED 49 37 8 3 3 0 0 87 6 374
2008 ED-01 53 37 7 2 1 0 0 90 3 190
2008 ED-02 38 40 11 4 8 0 0 78 11 79
2008 ED-03 54 32 6 6 2 0 0 85 9 34
2008 ED-04 57 29 15 0 0 0 0 85 0 26
2008 ED-05 67 14 0 12 8 0 0 81 19 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 28 35 17 12 8 0 0 63 20 413
2019 ED-01 23 39 17 11 9 0 0 62 21 195
2019 ED-02 28 34 15 15 8 0 0 62 23 95
2019 ED-03 27 34 21 9 9 0 0 61 18 55
2019 ED-04 39 25 12 20 4 0 0 64 24 22
2018 ED 21 37 14 18 10 0 0 58 28 330
2018 ED-01 23 32 15 18 11 0 0 56 29 158
2018 ED-02 15 46 13 17 8 0 0 62 26 66
2018 ED-03 18 39 11 23 8 0 0 58 31 45
2018 ED-04 19 57 4 12 8 0 0 76 20 18
2017 ED 24 39 16 12 8 0 0 64 20 398
2017 ED-01 25 32 17 12 12 1 1 58 25 187
2017 ED-02 16 57 13 10 3 0 0 73 14 76
2017 ED-03 26 35 20 9 10 0 0 61 19 57
2017 ED-04 36 44 7 13 0 0 0 80 13 24
2017 ED-05 27 38 27 8 0 0 0 65 8 11
2017 ED-06 32 37 15 10 5 0 0 69 15 12
2014 ED 24 33 17 13 13 0 0 57 26 389
2014 ED-01 26 33 12 16 12 0 0 60 29 209
2014 ED-02 24 33 26 6 11 0 0 57 17 89
2014 ED-03 16 19 12 24 29 0 0 36 53 31
2014 ED-04 31 39 15 11 4 0 0 70 15 24
2011 ED 22 38 17 14 9 1 0 60 23 511
2011 ED-01 20 35 18 16 10 1 0 56 26 265
2011 ED-02 28 39 13 13 7 0 0 67 20 114
2011 ED-03 11 55 27 4 3 0 0 66 7 42
2011 ED-04 19 43 14 20 4 0 0 63 24 36
2011 ED-05 22 14 15 38 11 0 0 36 49 13
2011 ED-06 45 32 9 4 9 0 0 78 13 19

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 42 38 8 10 2 0 0 80 12 411
2019 ED-01 46 38 5 10 1 0 0 84 11 195
2019 ED-02 36 40 9 12 3 0 0 76 15 94
2019 ED-03 32 31 17 16 2 0 2 64 19 55
2019 ED-04 37 41 6 13 4 0 0 78 17 22
2018 ED 35 41 11 11 2 0 0 76 13 330
2018 ED-01 44 36 8 11 1 1 0 80 12 159
2018 ED-02 31 43 13 10 3 0 0 75 13 66
2018 ED-03 22 42 19 8 8 0 0 64 16 44
2018 ED-04 24 29 17 30 0 0 0 53 30 18
2017 ED 38 37 9 12 4 0 0 76 15 399
2017 ED-01 43 36 7 12 2 0 0 79 14 188
2017 ED-02 33 42 12 12 1 0 0 75 14 76
2017 ED-03 25 37 9 18 10 0 0 62 29 57
2017 ED-04 51 28 12 10 0 0 0 78 10 24
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 39 30 15 10 5 0 0 69 15 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 52 36 7 3 1 0 0 89 4 412
2019 ED-01 54 36 6 3 1 0 0 90 4 194
2019 ED-02 46 45 5 1 3 0 0 91 4 95
2019 ED-03 46 33 13 5 1 0 2 80 6 55
2019 ED-04 55 28 13 3 0 0 0 83 3 22
2018 ED 56 34 6 2 2 0 0 90 4 329
2018 ED-01 57 36 3 3 2 0 0 93 4 158
2018 ED-02 48 41 8 2 0 0 0 90 2 64
2018 ED-03 48 30 11 6 5 0 0 78 11 45
2018 ED-04 73 23 4 0 0 0 0 96 0 18
2017 ED 46 40 6 6 2 0 0 86 8 398
2017 ED-01 47 37 7 7 1 0 0 84 8 187
2017 ED-02 49 40 4 5 1 1 0 89 7 76
2017 ED-03 44 41 4 7 4 0 0 85 11 57
2017 ED-04 45 52 3 0 0 0 0 97 0 24
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 19 51 20 10 0 0 0 70 10 12
2014 ED 44 39 6 5 5 1 0 84 10 389
2014 ED-01 46 37 6 4 5 2 0 85 9 209
2014 ED-02 39 43 5 4 9 1 0 82 13 90
2014 ED-03 53 37 7 3 0 0 0 90 3 31
2014 ED-04 53 37 6 4 0 0 0 90 4 24
2011 ED 42 41 9 4 3 1 1 84 7 510
2011 ED-01 41 39 13 4 3 1 1 80 7 265
2011 ED-02 44 45 5 4 1 1 0 90 5 113
2011 ED-03 55 30 3 8 4 0 0 85 12 42
2011 ED-04 32 53 0 11 4 0 0 85 15 36
2011 ED-05 30 59 0 0 11 0 0 89 11 13
2011 ED-06 36 51 13 0 0 0 0 87 0 19
2008 ED 53 32 8 5 1 1 0 86 6 376
2008 ED-01 59 29 4 6 1 2 0 89 7 191
2008 ED-02 41 37 14 5 2 0 0 79 7 80
2008 ED-03 57 22 12 4 0 4 0 83 4 34
2008 ED-04 63 29 6 3 0 0 0 91 3 26
2008 ED-05 61 19 12 8 0 0 0 80 8 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 33 40 12 11 5 0 0 73 16 412
2019 ED-01 31 43 13 8 5 0 0 74 13 195
2019 ED-02 29 45 9 14 3 0 0 74 17 95
2019 ED-03 40 23 13 13 12 0 0 63 24 55
2019 ED-04 42 43 3 8 4 0 0 86 12 21
2018 ED 30 39 14 10 7 0 0 69 17 325
2018 ED-01 31 35 13 14 8 0 0 66 21 158
2018 ED-02 24 51 14 4 7 0 0 75 11 64
2018 ED-03 30 36 11 16 7 0 0 66 23 43
2018 ED-04 33 42 17 0 8 0 0 75 8 18
2017 ED 31 39 12 9 9 0 0 70 18 399
2017 ED-01 29 38 10 10 12 0 0 67 23 188
2017 ED-02 28 47 13 4 6 1 0 76 10 76
2017 ED-03 31 37 16 3 14 0 0 68 17 57
2017 ED-04 36 35 13 16 0 0 0 71 16 24
2017 ED-05 65 18 0 17 0 0 0 83 17 11
2017 ED-06 48 37 0 15 0 0 0 85 15 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 61 32 4 2 1 0 0 93 3 410
2019 ED-01 58 35 5 2 0 0 0 93 2 194
2019 ED-02 57 35 4 2 2 0 0 92 4 95
2019 ED-03 61 28 1 4 5 0 0 89 10 53
2019 ED-04 76 17 4 4 0 0 0 92 4 22
2018 ED 61 30 7 2 1 0 0 90 3 328
2018 ED-01 62 31 5 1 1 0 0 93 2 158
2018 ED-02 51 36 10 2 1 0 0 87 3 63
2018 ED-03 59 20 12 8 1 0 0 79 9 45
2018 ED-04 59 32 9 0 0 0 0 91 0 18
2017 ED 64 27 6 2 1 0 0 91 3 395
2017 ED-01 67 25 5 2 1 0 0 92 3 187
2017 ED-02 49 41 8 2 0 0 0 90 2 75
2017 ED-03 66 20 9 2 2 0 0 87 4 56
2017 ED-04 82 13 5 0 0 0 0 95 0 23
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 95 5 0 0 0 0 0 100 0 12
2014 ED 68 24 4 1 3 0 0 92 4 388
2014 ED-01 67 25 5 1 2 1 0 93 2 208
2014 ED-02 66 22 3 0 8 0 0 89 8 90
2014 ED-03 76 22 0 2 0 0 0 98 2 31
2014 ED-04 85 15 0 0 0 0 0 100 0 23
2011 ED 61 31 5 1 1 0 0 93 2 510
2011 ED-01 63 30 5 1 0 0 0 94 1 265
2011 ED-02 62 30 6 1 1 0 0 92 2 114
2011 ED-03 59 30 11 0 0 0 0 89 0 42
2011 ED-04 60 38 0 0 2 0 0 98 2 36
2011 ED-05 31 52 0 5 11 0 0 84 16 13
2011 ED-06 67 33 0 0 0 0 0 100 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 29 42 11 11 6 0 1 72 17 412
2019 ED-01 25 40 13 14 7 0 0 65 22 195
2019 ED-02 30 48 10 10 2 0 0 78 12 95
2019 ED-03 27 39 18 10 6 0 0 65 17 55
2019 ED-04 37 52 4 3 4 0 0 89 7 21
2018 ED 26 40 12 10 10 1 1 67 20 329
2018 ED-01 17 44 14 10 12 1 2 63 22 158
2018 ED-02 35 35 14 9 8 0 0 70 17 64
2018 ED-03 37 32 9 18 4 0 0 69 22 45
2018 ED-04 44 47 8 0 0 0 0 92 0 18
2017 ED 29 42 10 11 7 1 0 72 19 395
2017 ED-01 25 42 12 10 11 1 0 68 21 186
2017 ED-02 30 46 7 11 4 3 0 78 15 75
2017 ED-03 34 39 6 15 6 0 0 73 21 57
2017 ED-04 49 47 0 3 0 0 0 97 3 23
2017 ED-05 35 38 18 8 0 0 0 73 8 11
2017 ED-06 47 20 10 15 8 0 0 67 23 12
2014 ED 22 41 9 14 13 0 0 64 28 390
2014 ED-01 20 36 11 18 15 0 0 56 33 209
2014 ED-02 26 50 6 7 10 0 0 77 17 90
2014 ED-03 22 35 5 18 21 0 0 56 39 31
2014 ED-04 23 46 12 20 0 0 0 69 20 24
2011 ED 28 41 10 12 8 0 0 70 20 510
2011 ED-01 25 40 11 14 9 0 0 65 23 265
2011 ED-02 29 47 8 12 5 0 0 76 16 114
2011 ED-03 37 29 18 12 4 0 0 66 16 42
2011 ED-04 35 44 8 6 6 0 0 79 13 36
2011 ED-05 25 44 0 15 16 0 0 68 32 13
2011 ED-06 38 49 13 0 0 0 0 87 0 18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 37 35 12 8 7 0 1 72 15 411
2019 ED-01 34 36 12 9 8 0 1 70 18 193
2019 ED-02 44 32 14 5 5 0 0 75 11 95
2019 ED-03 33 29 18 7 10 0 1 64 18 55
2019 ED-04 39 35 10 13 4 0 0 74 17 22
2018 ED 31 35 16 9 8 0 0 67 17 325
2018 ED-01 25 32 20 11 11 0 0 58 22 158
2018 ED-02 37 36 16 9 2 0 0 73 11 62
2018 ED-03 40 39 7 8 7 0 0 78 15 45
2018 ED-04 47 40 13 0 0 0 0 87 0 18
2017 ED 35 37 11 8 8 0 1 72 17 395
2017 ED-01 31 35 14 8 11 0 1 67 19 187
2017 ED-02 36 41 10 7 5 0 2 78 11 74
2017 ED-03 41 28 13 10 9 0 0 69 19 57
2017 ED-04 44 42 3 7 3 0 0 86 10 23
2017 ED-05 45 28 18 0 8 0 0 73 8 11
2017 ED-06 50 27 0 15 8 0 0 77 23 12
2014 ED 32 30 14 10 13 1 1 63 23 390
2014 ED-01 26 33 15 12 13 0 1 59 25 209
2014 ED-02 39 31 14 7 9 0 0 70 16 90
2014 ED-03 27 22 8 11 26 7 0 52 39 31
2014 ED-04 46 26 21 7 0 0 0 72 7 24

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 32 42 13 10 4 0 0 74 13 407
2019 ED-01 32 46 10 10 2 0 0 78 12 190
2019 ED-02 28 45 11 10 5 0 0 74 16 94
2019 ED-03 31 29 26 8 6 0 0 60 14 55
2019 ED-04 39 34 6 6 15 0 0 73 21 22
2018 ED 31 34 18 10 8 0 0 64 18 329
2018 ED-01 32 28 21 10 9 0 0 60 19 159
2018 ED-02 33 45 12 6 4 0 0 78 10 63
2018 ED-03 31 38 18 7 7 0 0 69 14 45
2018 ED-04 17 49 16 7 11 0 0 66 18 18
2017 ED 30 40 8 13 8 0 1 71 21 395
2017 ED-01 28 42 8 12 9 0 0 70 21 187
2017 ED-02 30 44 6 13 5 1 2 76 18 75
2017 ED-03 31 30 7 23 7 0 2 63 30 57
2017 ED-04 31 47 3 7 12 0 0 78 18 23
2017 ED-05 55 18 10 8 8 0 0 73 17 11
2017 ED-06 37 40 0 13 10 0 0 77 23 12
2014 ED 30 36 12 8 13 1 0 66 21 390
2014 ED-01 31 33 15 8 13 0 0 64 21 209
2014 ED-02 32 42 9 6 12 0 0 74 17 90
2014 ED-03 19 25 12 25 12 7 0 47 40 31
2014 ED-04 33 36 21 6 4 0 0 69 10 24
2011 ED 31 43 12 9 4 0 1 75 13 508
2011 ED-01 31 41 15 8 4 0 0 73 12 263
2011 ED-02 31 45 10 12 1 0 1 77 13 113
2011 ED-03 29 47 8 12 4 0 0 76 16 42
2011 ED-04 25 55 12 4 4 0 0 80 9 36
2011 ED-05 25 51 8 5 11 0 0 75 16 13
2011 ED-06 39 51 0 6 4 0 0 91 9 19

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 52 35 9 3 2 0 0 87 5 411
2019 ED-01 51 40 6 1 1 0 0 92 2 195
2019 ED-02 48 32 14 5 1 0 0 80 6 95
2019 ED-03 42 33 11 6 8 0 0 75 14 54
2019 ED-04 68 24 4 0 4 0 0 92 4 21
2018 ED 54 33 8 3 2 0 0 87 5 329
2018 ED-01 55 34 7 3 1 0 0 89 4 158
2018 ED-02 42 45 7 1 5 0 0 87 6 64
2018 ED-03 58 15 13 10 4 0 0 73 14 45
2018 ED-04 57 35 8 0 0 0 0 92 0 18
2017 ED 53 34 8 3 2 0 0 87 5 396
2017 ED-01 53 32 9 3 2 0 0 86 5 187
2017 ED-02 44 38 11 6 1 0 0 82 7 75
2017 ED-03 57 32 2 3 6 0 0 88 9 57
2017 ED-04 59 36 5 0 0 0 0 95 0 23
2017 ED-05 65 35 0 0 0 0 0 100 0 11
2017 ED-06 85 15 0 0 0 0 0 100 0 12
2014 ED 56 29 7 5 2 0 0 86 7 390
2014 ED-01 57 30 9 2 2 0 1 87 4 209
2014 ED-02 53 31 7 7 2 1 0 84 9 90
2014 ED-03 51 26 2 16 5 0 0 77 21 31
2014 ED-04 66 27 7 0 0 0 0 93 0 24
2011 ED 54 34 6 4 1 0 0 89 5 508
2011 ED-01 57 33 7 3 0 0 0 90 3 263
2011 ED-02 49 36 5 8 2 0 0 85 10 114
2011 ED-03 61 24 7 6 0 2 0 87 6 42
2011 ED-04 56 35 4 2 2 0 0 91 5 36
2011 ED-05 53 30 5 0 11 0 0 84 11 13
2011 ED-06 43 57 0 0 0 0 0 100 0 18
2008 ED 52 39 4 3 3 0 0 90 6 376
2008 ED-01 56 37 2 5 0 0 0 93 5 191
2008 ED-02 41 41 6 4 8 0 0 82 11 80
2008 ED-03 49 39 2 2 8 0 0 88 11 34
2008 ED-04 59 41 0 0 0 0 0 100 0 26
2008 ED-05 74 12 14 0 0 0 0 86 0 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 39 34 15 7 5 0 0 73 12 406
2019 ED-01 44 34 12 6 4 0 0 78 10 191
2019 ED-02 39 29 22 4 7 0 0 68 11 95
2019 ED-03 35 39 13 6 7 0 1 75 12 52
2019 ED-04 41 31 6 15 8 0 0 72 22 22
2018 ED 44 30 15 9 2 0 0 74 11 332
2018 ED-01 48 28 14 6 3 0 1 77 9 159
2018 ED-02 42 30 17 10 1 0 0 72 11 65
2018 ED-03 32 35 18 14 0 0 0 68 14 47
2018 ED-04 40 37 10 13 0 0 0 77 13 17
2017 ED 40 29 15 9 7 0 0 69 16 399
2017 ED-01 44 28 16 5 7 0 0 71 13 188
2017 ED-02 44 33 11 10 2 0 0 76 12 76
2017 ED-03 31 29 20 13 5 2 0 62 18 57
2017 ED-04 37 28 22 3 10 0 0 65 13 24
2017 ED-05 67 25 0 8 0 0 0 92 8 11
2017 ED-06 25 15 0 30 30 0 0 40 60 12
2014 ED 37 28 15 9 11 0 0 65 21 389
2014 ED-01 38 31 12 10 9 0 0 69 19 208
2014 ED-02 42 22 22 1 13 0 0 64 14 90
2014 ED-03 27 28 11 28 7 0 0 55 34 31
2014 ED-04 36 28 13 10 13 0 0 65 23 24
2011 ED 37 31 17 9 7 0 0 67 16 511
2011 ED-01 40 32 16 5 7 0 0 72 12 265
2011 ED-02 38 31 19 9 2 0 0 70 11 114
2011 ED-03 29 33 17 18 4 0 0 61 22 42
2011 ED-04 19 25 15 22 19 0 0 45 41 36
2011 ED-05 23 27 25 8 17 0 0 50 25 13
2011 ED-06 46 14 12 4 24 0 0 60 28 19
2008 ED 35 29 18 11 6 0 1 65 17 377
2008 ED-01 44 29 14 9 3 0 1 74 12 192
2008 ED-02 25 36 25 10 4 0 0 60 15 80
2008 ED-03 38 20 14 15 12 0 0 59 27 34
2008 ED-04 7 20 29 26 18 0 0 27 44 26
2008 ED-05 46 28 14 5 0 8 0 80 6 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 4 21 32 23 15 1 3 40 26 412
2019 ED-01 2 18 29 22 22 2 5 47 22 194
2019 ED-02 4 20 33 28 14 0 0 42 24 95
2019 ED-03 9 23 46 17 5 0 0 22 32 55
2019 ED-04 0 34 28 32 6 0 0 38 34 22
2018 ED 4 22 36 22 13 1 2 36 27 334
2018 ED-01 2 15 31 28 18 2 4 49 18 159
2018 ED-02 9 29 36 18 8 0 0 25 38 66
2018 ED-03 5 25 38 19 13 0 0 32 30 47
2018 ED-04 14 31 34 21 0 0 0 21 45 18
2017 ED 6 24 33 19 13 1 5 34 32 399
2017 ED-01 3 18 32 24 16 1 7 43 22 188
2017 ED-02 9 31 27 18 13 1 1 32 41 76
2017 ED-03 5 37 41 11 4 1 0 15 43 57
2017 ED-04 8 24 41 0 21 0 6 22 34 24
2017 ED-05 0 37 27 18 8 0 10 30 41 11
2017 ED-06 10 30 45 15 0 0 0 15 40 12
2014 ED 10 28 32 17 11 1 2 28 39 389
2014 ED-01 10 17 36 20 12 1 3 34 28 208
2014 ED-02 12 36 28 9 13 0 1 23 49 90
2014 ED-03 13 58 12 12 5 0 0 18 71 31
2014 ED-04 6 27 36 19 11 0 0 30 33 24
2011 ED 7 22 34 21 10 1 5 33 31 508
2011 ED-01 5 16 32 24 13 1 9 41 24 264
2011 ED-02 7 25 35 23 8 1 1 32 32 112
2011 ED-03 19 13 44 19 3 0 2 23 32 42
2011 ED-04 2 49 38 6 2 0 3 8 52 36
2011 ED-05 11 22 45 14 8 0 0 22 33 13
2011 ED-06 5 30 36 13 11 0 5 26 36 19
2008 ED 9 20 36 20 11 0 3 32 30 377
2008 ED-01 5 16 30 26 17 0 6 46 22 192
2008 ED-02 14 23 43 14 6 1 0 20 37 80
2008 ED-03 17 30 35 15 3 0 0 18 46 34
2008 ED-04 11 22 54 13 0 0 0 13 33 26
2008 ED-05 13 32 32 12 11 0 0 22 46 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 7 19 29 21 18 3 2 42 28 411
2019 ED-01 5 15 30 22 20 5 4 45 22 195
2019 ED-02 10 20 26 28 15 2 0 43 30 94
2019 ED-03 17 28 25 13 16 0 2 29 46 55
2019 ED-04 6 27 54 6 6 0 0 13 33 21
2018 ED 8 24 29 20 15 2 2 36 33 333
2018 ED-01 5 20 27 23 18 3 4 44 27 159
2018 ED-02 12 32 26 17 12 2 0 30 44 66
2018 ED-03 16 24 26 16 16 0 1 32 41 47
2018 ED-04 7 28 34 24 7 0 0 31 35 18
2017 ED 10 21 23 20 18 4 5 41 34 397
2017 ED-01 9 19 20 19 23 5 5 47 31 187
2017 ED-02 9 22 25 21 18 1 4 41 33 75
2017 ED-03 12 31 29 13 9 5 2 23 46 57
2017 ED-04 14 22 25 21 11 0 6 34 39 24
2017 ED-05 8 0 8 55 8 0 20 79 10 11
2017 ED-06 7 23 17 43 10 0 0 53 30 12
2014 ED 17 27 24 19 10 1 2 30 45 389
2014 ED-01 15 21 25 20 15 1 3 36 37 209
2014 ED-02 16 34 21 21 5 1 2 27 51 89
2014 ED-03 30 31 22 11 5 0 0 16 61 31
2014 ED-04 10 38 38 7 7 0 0 14 48 24
2011 ED 14 19 29 17 13 2 6 32 36 503
2011 ED-01 14 18 25 16 16 1 10 36 36 260
2011 ED-02 10 20 33 21 12 2 1 35 31 112
2011 ED-03 17 25 31 19 4 0 4 24 43 42
2011 ED-04 19 22 41 11 4 0 3 15 43 36
2011 ED-05 16 19 26 19 11 8 0 33 39 13
2011 ED-06 5 21 27 20 20 0 8 43 28 18
2008 ED 11 24 26 17 17 2 4 36 37 376
2008 ED-01 9 17 26 19 22 1 6 44 28 191
2008 ED-02 13 32 27 14 8 3 3 24 48 80
2008 ED-03 21 30 25 14 8 2 0 23 52 34
2008 ED-04 0 49 19 15 17 0 0 32 49 26
2008 ED-05 13 26 27 23 11 0 0 34 39 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 12 17 27 18 14 3 8 36 33 411
2019 ED-01 9 15 23 17 18 5 13 43 28 195
2019 ED-02 15 16 36 16 13 2 3 30 32 94
2019 ED-03 18 25 31 19 5 0 2 25 44 55
2019 ED-04 16 34 30 13 6 0 0 19 50 22
2018 ED 11 24 30 18 12 1 4 32 37 332
2018 ED-01 8 20 26 20 16 2 7 40 31 159
2018 ED-02 16 23 37 15 9 0 1 24 39 66
2018 ED-03 9 39 26 8 16 2 1 25 49 47
2018 ED-04 30 11 49 5 5 0 0 10 41 18
2017 ED 14 20 30 14 12 3 7 29 38 398
2017 ED-01 11 17 30 14 17 4 8 35 31 188
2017 ED-02 18 19 36 13 11 1 3 24 38 75
2017 ED-03 18 26 30 16 6 1 2 23 46 57
2017 ED-04 19 28 24 8 8 6 6 18 54 24
2017 ED-05 8 17 18 28 0 0 28 40 35 11
2017 ED-06 7 37 5 35 0 0 15 42 52 12
2014 ED 20 24 28 14 8 2 4 23 47 389
2014 ED-01 16 20 25 19 11 2 7 33 39 209
2014 ED-02 23 35 27 6 5 1 2 11 60 90
2014 ED-03 33 21 24 13 8 0 0 21 55 31
2014 ED-04 17 24 46 3 6 0 3 10 43 24
2011 ED 16 22 27 16 8 3 9 27 43 505
2011 ED-01 16 19 21 17 10 4 13 33 42 263
2011 ED-02 12 18 40 18 8 1 3 27 32 112
2011 ED-03 19 30 31 16 1 0 4 18 50 42
2011 ED-04 29 25 30 8 2 0 6 10 57 35
2011 ED-05 33 27 8 8 8 0 15 20 71 13
2011 ED-06 0 39 31 7 12 5 6 21 44 18
2008 ED 13 23 27 14 14 2 7 31 39 375
2008 ED-01 10 19 26 15 17 2 11 37 33 190
2008 ED-02 14 22 31 16 13 1 3 30 37 80
2008 ED-03 22 40 18 6 14 0 0 21 61 34
2008 ED-04 20 25 39 12 4 0 0 16 45 26
2008 ED-05 23 30 30 12 5 0 0 17 53 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 3 11 27 32 21 1 4 56 15 408
2019 ED-01 1 8 24 34 23 2 8 63 10 194
2019 ED-02 5 13 26 38 18 1 0 56 18 93
2019 ED-03 2 16 32 30 18 0 2 49 19 55
2019 ED-04 4 16 48 26 6 0 0 32 20 21
2018 ED 3 11 31 33 18 1 3 54 14 333
2018 ED-01 2 6 21 43 22 0 6 69 9 159
2018 ED-02 5 20 30 25 17 3 0 44 25 66
2018 ED-03 4 16 38 26 16 0 1 42 20 47
2018 ED-04 0 5 69 19 5 0 3 24 5 18
2017 ED 4 13 28 28 21 1 6 52 18 399
2017 ED-01 2 7 26 32 25 0 8 62 10 188
2017 ED-02 2 22 19 30 21 1 4 53 26 76
2017 ED-03 13 19 37 20 10 1 0 30 32 57
2017 ED-04 8 10 40 16 19 0 6 38 19 24
2017 ED-05 8 8 27 38 8 0 10 52 18 11
2017 ED-06 0 17 37 21 18 0 8 41 18 12
2014 ED 10 13 24 33 15 1 3 51 24 390
2014 ED-01 4 11 25 35 21 1 4 58 16 209
2014 ED-02 17 11 21 36 12 1 2 49 29 90
2014 ED-03 16 21 33 19 11 0 0 31 36 31
2014 ED-04 7 31 26 16 11 0 7 29 42 24
2011 ED 7 12 30 23 18 2 8 46 21 502
2011 ED-01 4 8 25 24 25 2 13 57 14 260
2011 ED-02 12 11 34 26 15 1 1 42 24 112
2011 ED-03 10 19 33 27 8 0 4 36 30 42
2011 ED-04 14 29 28 21 2 0 6 24 46 36
2011 ED-05 12 15 47 18 0 0 9 19 29 12
2011 ED-06 0 6 42 8 32 5 8 45 7 18
2008 ED 6 16 28 28 16 1 5 46 24 375
2008 ED-01 3 8 23 34 22 1 9 62 12 190
2008 ED-02 10 25 33 24 8 0 0 32 35 80
2008 ED-03 9 31 28 16 11 4 0 29 41 34
2008 ED-04 18 29 39 12 2 0 0 14 47 26
2008 ED-05 0 21 35 26 18 0 0 44 21 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 13 18 25 19 19 0 5 40 34 411
2019 ED-01 10 18 23 19 24 0 7 46 29 194
2019 ED-02 18 14 30 19 18 0 1 38 32 95
2019 ED-03 19 19 19 28 11 1 3 40 40 55
2019 ED-04 25 44 9 13 9 0 0 22 69 22
2018 ED 18 22 25 15 16 0 3 32 41 333
2018 ED-01 16 17 27 16 18 0 6 37 35 159
2018 ED-02 22 23 24 16 13 0 1 30 45 66
2018 ED-03 10 30 28 16 12 2 2 29 41 47
2018 ED-04 35 37 24 5 0 0 0 5 72 18
2017 ED 15 21 27 16 15 1 5 32 39 398
2017 ED-01 12 21 25 14 22 1 5 38 35 188
2017 ED-02 13 32 16 24 11 1 3 37 47 75
2017 ED-03 28 14 42 13 1 1 0 15 42 57
2017 ED-04 37 15 19 7 16 0 6 24 55 24
2017 ED-05 17 20 45 8 0 0 10 9 41 11
2017 ED-06 7 15 37 25 8 0 8 36 24 12
2014 ED 24 24 26 14 10 1 2 24 49 390
2014 ED-01 22 19 27 15 13 2 3 29 43 209
2014 ED-02 20 32 27 11 8 0 2 20 53 90
2014 ED-03 45 23 19 5 6 0 2 11 70 31
2014 ED-04 27 18 39 4 8 0 3 12 47 24
2011 ED 15 25 25 17 9 2 7 29 44 505
2011 ED-01 12 18 27 20 12 2 10 36 34 262
2011 ED-02 13 33 24 17 10 1 3 27 48 113
2011 ED-03 22 37 22 13 4 0 2 17 60 42
2011 ED-04 23 44 22 5 0 0 6 5 71 36
2011 ED-05 5 38 19 8 8 8 12 21 55 13
2011 ED-06 16 6 28 26 20 5 0 48 23 18
2008 ED 13 23 23 17 16 2 6 35 40 376
2008 ED-01 8 17 22 21 22 1 10 48 28 192
2008 ED-02 22 30 20 17 10 1 1 28 52 80
2008 ED-03 21 27 25 13 9 4 0 24 50 34
2008 ED-04 27 34 28 0 5 6 0 5 65 25
2008 ED-05 8 25 31 26 11 0 0 37 32 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 10 16 26 20 21 4 2 44 28 410
2019 ED-01 9 11 30 22 20 5 3 46 21 194
2019 ED-02 10 21 23 23 24 0 0 46 31 93
2019 ED-03 18 22 13 19 18 9 2 41 45 55
2019 ED-04 8 32 44 11 6 0 0 17 39 22
2018 ED 11 21 26 21 15 2 4 38 35 331
2018 ED-01 9 20 22 25 15 3 6 44 31 158
2018 ED-02 12 18 28 21 18 4 1 40 31 66
2018 ED-03 16 24 24 20 9 2 5 31 43 47
2018 ED-04 17 32 42 0 4 0 5 4 51 17
2017 ED 10 20 23 19 19 2 6 42 33 398
2017 ED-01 8 23 22 18 21 2 5 42 33 188
2017 ED-02 9 15 25 22 23 1 6 49 25 75
2017 ED-03 15 24 33 17 7 1 2 25 41 57
2017 ED-04 13 34 0 21 26 0 6 50 50 24
2017 ED-05 17 8 10 27 18 0 20 56 31 11
2017 ED-06 7 18 13 46 17 0 0 62 25 12
2014 ED 11 19 24 25 14 2 5 41 33 389
2014 ED-01 11 19 22 23 18 0 7 45 32 209
2014 ED-02 7 22 28 25 13 2 3 40 31 90
2014 ED-03 29 22 16 22 6 0 5 30 54 31
2014 ED-04 9 13 38 24 12 3 0 37 23 23
2011 ED 12 18 23 23 13 2 9 40 34 504
2011 ED-01 14 18 20 20 14 3 11 39 37 262
2011 ED-02 6 23 28 23 16 1 4 40 31 112
2011 ED-03 11 10 32 36 7 0 4 45 22 42
2011 ED-04 17 15 23 30 7 0 8 41 34 36
2011 ED-05 12 18 23 29 0 9 9 36 36 12
2011 ED-06 5 12 27 13 30 8 6 50 19 18
2008 ED 11 20 25 18 17 2 7 38 34 374
2008 ED-01 11 17 25 18 21 0 9 42 30 191
2008 ED-02 10 31 19 20 16 2 3 38 42 80
2008 ED-03 13 13 37 16 9 6 6 28 29 34
2008 ED-04 16 24 30 27 3 0 0 30 40 25
2008 ED-05 15 19 29 14 22 0 0 37 35 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 12 16 31 18 13 5 5 35 31 409
2019 ED-01 8 13 32 18 17 6 7 40 24 193
2019 ED-02 11 16 33 25 10 3 2 37 28 94
2019 ED-03 26 22 21 13 12 2 4 27 51 55
2019 ED-04 11 26 48 4 6 6 0 10 39 22
2018 ED 11 19 35 15 11 4 4 29 33 332
2018 ED-01 5 19 28 24 12 5 7 41 27 158
2018 ED-02 13 14 53 4 11 2 2 15 29 66
2018 ED-03 13 24 33 8 17 3 2 27 39 47
2018 ED-04 23 30 35 7 5 0 0 12 53 18
2017 ED 14 19 31 14 12 4 6 29 37 399
2017 ED-01 11 17 31 13 17 4 7 34 31 188
2017 ED-02 14 16 42 15 8 1 4 25 31 76
2017 ED-03 20 24 31 11 8 3 3 20 47 57
2017 ED-04 27 39 5 9 8 6 6 19 75 24
2017 ED-05 8 8 63 0 0 0 20 0 21 11
2017 ED-06 7 25 28 25 8 7 0 35 35 12
2014 ED 16 23 29 13 10 3 5 25 43 388
2014 ED-01 16 18 27 18 13 3 4 34 37 207
2014 ED-02 10 31 33 8 6 3 9 17 46 90
2014 ED-03 34 28 28 5 5 0 0 10 62 31
2014 ED-04 19 31 36 3 10 0 0 14 50 24

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 9 20 30 24 15 1 1 40 29 410
2019 ED-01 7 21 30 23 16 1 2 40 29 193
2019 ED-02 11 19 30 28 11 1 0 40 31 95
2019 ED-03 7 21 24 20 25 0 3 47 29 55
2019 ED-04 4 13 39 39 6 0 0 45 17 22
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 74 14 4 2 3 0 3 91 5 413
2019 ED-01 77 14 3 0 0 0 5 96 1 195
2019 ED-02 66 17 6 3 8 0 0 83 11 95
2019 ED-03 69 14 8 4 4 0 1 84 8 55
2019 ED-04 82 8 0 0 10 0 0 90 10 22
2017 ED 73 13 4 3 3 0 4 90 6 397
2017 ED-01 75 15 3 1 1 0 5 95 2 187
2017 ED-02 67 20 4 7 2 0 0 87 9 75
2017 ED-03 74 11 4 3 7 0 0 85 11 57
2017 ED-04 56 13 12 3 11 0 5 72 15 24
2017 ED-05 100 0 0 0 0 0 0 100 0 11
2017 ED-06 80 0 5 7 0 0 8 87 7 12
2014 ED 76 12 3 5 1 0 3 90 6 390
2014 ED-01 77 9 3 4 1 0 6 91 5 209
2014 ED-02 74 13 2 11 0 0 0 87 11 90
2014 ED-03 72 22 6 0 0 0 0 94 0 31
2014 ED-04 86 3 0 7 4 0 0 88 12 24
2011 ED 72 16 4 3 2 0 2 90 6 510
2011 ED-01 75 16 3 1 3 0 2 93 4 264
2011 ED-02 67 22 2 7 2 0 0 89 8 114
2011 ED-03 78 21 1 0 0 0 0 99 0 42
2011 ED-04 60 6 18 12 4 0 0 66 16 36
2011 ED-05 61 19 11 0 0 0 8 88 0 13
2011 ED-06 86 11 0 0 0 0 4 100 0 19
2008 ED 70 15 4 5 1 0 5 90 6 375
2008 ED-01 72 14 5 2 1 1 5 91 4 191
2008 ED-02 82 13 3 3 0 0 0 95 3 79
2008 ED-03 48 38 0 6 0 0 9 93 7 34
2008 ED-04 73 13 6 6 0 0 3 88 6 26
2008 ED-05 61 0 0 28 7 0 5 64 36 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 25 29 14 14 11 5 2 58 27 412
2019 ED-01 22 31 18 11 11 6 1 56 24 195
2019 ED-02 22 27 12 18 17 2 2 51 37 95
2019 ED-03 20 26 16 22 5 5 5 52 30 55
2019 ED-04 28 41 4 8 11 0 9 76 20 22
2018 ED 17 32 17 15 12 5 2 53 29 331
2018 ED-01 14 32 18 13 13 8 2 51 28 156
2018 ED-02 17 31 11 16 19 3 2 51 37 66
2018 ED-03 19 27 16 18 11 4 5 51 32 47
2018 ED-04 14 40 23 23 0 0 0 54 23 18
2017 ED 20 35 14 14 12 3 2 57 28 399
2017 ED-01 20 29 15 14 17 3 2 52 33 188
2017 ED-02 14 42 14 16 7 4 3 60 25 76
2017 ED-03 15 30 17 17 17 1 3 47 35 57
2017 ED-04 25 40 13 22 0 0 0 64 22 24
2017 ED-05 65 27 0 8 0 0 0 92 8 11
2017 ED-06 10 46 5 17 5 10 7 67 27 12
2014 ED 24 30 11 13 14 3 5 59 29 391
2014 ED-01 22 31 12 15 14 4 3 57 31 210
2014 ED-02 26 33 9 8 14 1 10 66 24 90
2014 ED-03 20 16 15 27 19 0 4 37 48 31
2014 ED-04 27 37 14 11 3 7 0 70 16 24

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 42 29 10 12 7 0 0 71 18 413
2019 ED-01 41 28 13 11 7 0 0 69 18 195
2019 ED-02 38 30 8 17 7 0 0 69 23 95
2019 ED-03 46 21 14 5 12 0 2 69 17 55
2019 ED-04 40 46 4 10 0 0 0 86 10 22
2018 ED 38 29 13 11 8 0 1 67 19 329
2018 ED-01 36 30 17 10 8 0 0 65 18 156
2018 ED-02 39 27 5 15 12 0 2 67 27 65
2018 ED-03 47 18 14 8 11 2 0 67 19 46
2018 ED-04 18 47 13 22 0 0 0 65 22 18
2017 ED 37 33 8 11 10 1 0 71 21 399
2017 ED-01 37 30 8 12 13 1 0 67 25 188
2017 ED-02 28 42 9 12 7 2 0 71 19 76
2017 ED-03 28 30 14 13 15 0 0 58 28 57
2017 ED-04 55 31 0 13 0 0 0 87 13 24
2017 ED-05 65 27 0 0 8 0 0 92 8 11
2017 ED-06 45 28 15 7 5 0 0 73 12 12
2014 ED 41 28 6 10 14 0 0 69 24 391
2014 ED-01 39 30 6 7 16 0 0 70 24 210
2014 ED-02 44 28 4 15 9 0 0 72 24 90
2014 ED-03 46 5 18 12 19 0 0 51 31 31
2014 ED-04 48 36 3 10 3 0 0 84 14 24

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 41 36 11 9 3 0 0 77 12 410
2019 ED-01 40 39 12 7 2 0 0 79 9 193
2019 ED-02 40 34 8 12 6 0 0 74 17 95
2019 ED-03 37 38 15 6 4 0 0 75 10 54
2019 ED-04 37 46 10 8 0 0 0 83 8 22
2018 ED 43 36 8 8 5 0 0 79 13 330
2018 ED-01 38 44 9 6 4 0 0 82 10 157
2018 ED-02 43 26 7 15 9 0 0 69 24 66
2018 ED-03 50 28 7 7 8 0 0 78 15 45
2018 ED-04 39 37 7 17 0 0 0 76 17 18
2017 ED 38 42 7 9 4 1 0 80 13 398
2017 ED-01 37 41 6 10 6 0 0 78 17 188
2017 ED-02 34 44 8 11 1 3 0 80 12 75
2017 ED-03 31 40 10 12 7 0 0 71 19 57
2017 ED-04 40 45 9 6 0 0 0 85 6 24
2017 ED-05 73 18 0 8 0 0 0 92 8 11
2017 ED-06 35 65 0 0 0 0 0 100 0 12
2014 ED 42 35 7 11 5 0 0 76 16 391
2014 ED-01 41 37 7 11 5 0 0 77 15 210
2014 ED-02 53 27 7 11 2 0 0 80 13 90
2014 ED-03 23 32 12 14 19 0 0 55 33 31
2014 ED-04 29 62 3 7 0 0 0 90 7 24

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 37 43 14 4 2 0 0 81 5 412
2019 ED-01 36 45 13 3 1 0 0 82 4 194
2019 ED-02 36 38 18 5 3 0 0 74 8 95
2019 ED-03 39 38 15 4 4 0 0 77 8 55
2019 ED-04 41 59 0 0 0 0 0 100 0 22
2018 ED 39 37 14 5 4 0 0 77 9 332
2018 ED-01 36 41 14 5 3 1 0 78 8 157
2018 ED-02 44 35 12 4 5 0 0 79 9 66
2018 ED-03 39 33 17 7 5 0 0 72 11 47
2018 ED-04 48 28 0 19 4 0 0 76 24 18
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 38 29 16 7 4 1 6 72 11 413
2019 ED-01 31 26 19 9 5 1 8 63 16 195
2019 ED-02 35 38 17 6 1 0 3 75 7 95
2019 ED-03 48 24 14 6 4 0 5 75 10 55
2019 ED-04 60 18 11 0 6 0 6 82 6 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 34 34 15 9 7 0 1 69 16 412
2019 ED-01 35 33 13 9 8 0 2 69 17 195
2019 ED-02 28 34 23 9 6 0 0 62 15 95
2019 ED-03 35 32 7 16 10 0 0 67 26 54
2019 ED-04 28 33 28 7 4 0 0 62 11 22
2018 ED 34 33 13 12 7 0 0 67 20 331
2018 ED-01 34 36 11 10 8 0 0 70 18 157
2018 ED-02 36 25 18 10 9 0 1 62 20 65
2018 ED-03 30 33 12 19 6 0 0 63 25 47
2018 ED-04 19 58 14 5 4 0 0 77 9 18
2017 ED 36 34 13 8 9 0 0 70 17 399
2017 ED-01 38 30 10 8 13 0 0 69 21 188
2017 ED-02 34 41 15 6 4 0 0 76 9 76
2017 ED-03 25 32 14 17 12 0 0 57 29 57
2017 ED-04 41 41 18 0 0 0 0 82 0 24
2017 ED-05 38 27 27 8 0 0 0 65 8 11
2017 ED-06 62 28 10 0 0 0 0 90 0 12
2014 ED 35 28 14 11 12 0 0 63 23 390
2014 ED-01 35 32 10 13 10 0 0 67 23 209
2014 ED-02 37 29 18 6 9 1 1 66 15 90
2014 ED-03 27 18 8 25 23 0 0 45 48 31
2014 ED-04 35 38 3 14 10 0 0 73 24 24
2011 ED 26 35 17 13 8 1 1 62 22 511
2011 ED-01 24 36 17 12 8 1 1 62 21 265
2011 ED-02 32 34 12 16 5 0 0 67 22 114
2011 ED-03 20 30 27 10 13 0 0 50 23 42
2011 ED-04 18 37 25 16 4 0 0 55 20 36
2011 ED-05 16 26 14 14 30 0 0 42 44 13
2011 ED-06 38 37 11 0 9 4 0 79 10 19
2008 ED 28 30 15 14 10 1 2 60 25 377
2008 ED-01 32 28 14 14 8 1 3 63 23 192
2008 ED-02 22 29 22 14 11 2 0 52 26 80
2008 ED-03 27 35 6 11 14 2 4 66 27 34
2008 ED-04 30 34 11 14 11 0 0 64 25 26
2008 ED-05 37 16 19 19 8 0 0 53 27 14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 44 28 15 7 5 2 1 73 12 408
2019 ED-01 41 30 13 10 2 2 1 74 13 192
2019 ED-02 45 24 19 3 8 1 1 70 11 93
2019 ED-03 44 27 15 4 8 1 0 72 12 55
2019 ED-04 38 20 29 7 0 6 0 61 7 22
2018 ED 42 30 11 7 7 1 1 74 14 331
2018 ED-01 40 31 10 10 6 2 2 73 16 157
2018 ED-02 44 31 11 3 9 1 0 76 13 65
2018 ED-03 43 25 14 6 8 2 3 71 14 47
2018 ED-04 28 49 11 5 4 3 0 79 9 18
2017 ED 42 32 10 9 5 2 0 76 14 398
2017 ED-01 42 26 11 11 7 2 0 70 18 188
2017 ED-02 48 31 10 4 4 3 1 82 8 76
2017 ED-03 28 42 9 13 7 1 0 71 20 57
2017 ED-04 41 44 10 0 0 5 0 90 0 23
2017 ED-05 48 27 25 0 0 0 0 75 0 11
2017 ED-06 58 24 13 5 0 0 0 82 5 12
2014 ED 42 25 9 10 11 2 0 69 21 391
2014 ED-01 41 28 9 10 10 2 0 70 20 210
2014 ED-02 56 16 9 5 11 2 1 74 17 90
2014 ED-03 30 13 13 33 9 2 0 44 43 31
2014 ED-04 35 48 4 10 3 0 0 83 13 24
2011 ED 34 32 15 10 6 3 1 68 16 509
2011 ED-01 35 31 14 10 6 4 0 68 17 263
2011 ED-02 40 34 13 6 5 2 1 76 11 114
2011 ED-03 21 31 31 14 1 1 0 53 16 42
2011 ED-04 27 36 21 8 8 0 0 63 17 36
2011 ED-05 25 23 22 19 11 0 0 48 30 13
2011 ED-06 32 53 8 0 4 4 0 88 4 19
2008 ED 34 31 12 10 9 3 0 68 19 377
2008 ED-01 36 31 13 10 7 3 0 69 17 192
2008 ED-02 29 40 8 4 14 5 0 72 20 80
2008 ED-03 41 15 19 17 7 2 0 57 24 34
2008 ED-04 33 38 5 15 8 0 0 71 23 26
2008 ED-05 45 28 5 14 8 0 0 73 22 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 38 37 9 11 4 1 0 76 15 411
2019 ED-01 40 32 11 11 4 1 1 74 15 194
2019 ED-02 34 41 11 9 4 1 0 75 13 94
2019 ED-03 37 37 4 18 5 0 0 73 23 55
2019 ED-04 33 46 13 4 4 0 0 79 8 22
2018 ED 38 35 11 9 7 0 0 73 17 328
2018 ED-01 38 36 11 10 5 0 0 74 16 157
2018 ED-02 41 33 10 7 9 0 0 74 16 64
2018 ED-03 37 28 18 6 11 0 0 65 18 45
2018 ED-04 19 58 9 7 6 0 0 77 14 18
2017 ED 41 32 9 10 8 0 1 73 18 399
2017 ED-01 41 32 6 12 9 0 1 73 22 188
2017 ED-02 41 40 9 6 3 1 0 82 9 76
2017 ED-03 30 26 14 14 16 0 0 56 30 57
2017 ED-04 50 27 23 0 0 0 0 77 0 24
2017 ED-05 48 35 17 0 0 0 0 83 0 11
2017 ED-06 55 27 5 0 13 0 0 82 13 12
2014 ED 41 29 7 10 13 0 0 70 23 391
2014 ED-01 38 33 7 10 11 1 0 72 21 210
2014 ED-02 56 21 3 9 11 0 0 78 20 90
2014 ED-03 27 20 8 21 24 0 0 47 45 31
2014 ED-04 36 40 9 8 6 0 0 76 15 24
2011 ED 31 39 13 10 5 1 1 71 15 509
2011 ED-01 34 37 13 8 6 1 0 72 14 265
2011 ED-02 35 38 12 10 3 1 1 74 13 113
2011 ED-03 16 38 27 16 1 1 0 55 18 42
2011 ED-04 21 49 11 6 11 2 0 71 17 35
2011 ED-05 33 19 5 43 0 0 0 52 43 13
2011 ED-06 26 56 8 3 4 4 0 85 7 19
2008 ED 32 30 14 15 9 1 0 62 24 377
2008 ED-01 36 24 16 17 6 1 0 60 23 192
2008 ED-02 24 46 7 9 11 3 0 71 21 80
2008 ED-03 28 31 12 21 6 2 0 60 28 34
2008 ED-04 42 15 14 20 9 0 0 57 29 26
2008 ED-05 45 22 11 7 15 0 0 67 22 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 85 7 2 1 1 1 3 96 3 411
2019 ED-01 84 9 1 1 1 0 4 97 2 195
2019 ED-02 85 9 2 2 1 0 0 94 4 94
2019 ED-03 88 4 1 1 4 0 1 93 5 54
2019 ED-04 81 6 4 0 4 6 0 92 4 22
2017 ED 85 7 2 2 1 0 4 95 3 398
2017 ED-01 86 9 1 0 0 0 4 99 0 188
2017 ED-02 85 6 0 4 1 0 3 95 5 76
2017 ED-03 87 6 0 4 3 0 0 93 7 56
2017 ED-04 63 9 17 6 0 0 5 76 7 24
2017 ED-05 92 8 0 0 0 0 0 100 0 11
2017 ED-06 87 0 5 0 0 0 8 94 0 12
2014 ED 81 10 3 0 2 0 3 95 2 391
2014 ED-01 77 12 2 0 1 0 7 96 2 210
2014 ED-02 90 9 0 1 0 0 0 99 1 90
2014 ED-03 79 4 12 0 5 0 0 83 5 31
2014 ED-04 78 12 7 0 4 0 0 89 4 24
2011 ED 83 9 2 1 2 0 2 94 4 511
2011 ED-01 85 7 3 0 2 0 2 94 3 265
2011 ED-02 88 9 0 1 2 0 0 97 3 114
2011 ED-03 81 12 0 4 0 0 4 96 4 42
2011 ED-04 64 21 4 4 4 0 2 87 9 36
2011 ED-05 72 8 11 0 0 0 8 88 0 13
2011 ED-06 81 15 0 0 0 0 4 100 0 19
2008 ED 83 7 2 2 1 0 5 95 2 377
2008 ED-01 84 6 2 0 1 0 7 97 1 192
2008 ED-02 89 7 3 0 0 0 2 97 0 80
2008 ED-03 79 10 0 6 0 4 0 93 7 34
2008 ED-04 81 11 0 6 0 0 3 94 6 26
2008 ED-05 68 8 7 6 7 0 5 80 13 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 48 21 8 7 6 1 8 76 15 413
2019 ED-01 34 26 10 9 7 1 13 70 19 195
2019 ED-02 59 19 3 8 6 2 4 83 14 95
2019 ED-03 67 11 5 3 11 0 4 81 14 55
2019 ED-04 54 27 6 11 0 0 2 83 11 22
2017 ED 43 25 6 7 6 3 11 78 14 397
2017 ED-01 31 28 6 7 8 5 16 74 18 187
2017 ED-02 66 15 8 6 3 2 0 83 9 76
2017 ED-03 54 23 2 12 3 1 4 82 16 57
2017 ED-04 49 34 7 3 0 3 4 89 4 23
2017 ED-05 53 18 10 8 0 0 10 80 9 11
2017 ED-06 22 17 10 0 10 0 40 66 17 12
2014 ED 39 22 6 4 14 4 11 72 22 391
2014 ED-01 31 22 8 4 18 3 13 64 27 210
2014 ED-02 53 20 1 2 11 5 7 83 15 90
2014 ED-03 31 21 9 13 16 2 7 58 32 31
2014 ED-04 42 31 7 4 3 9 3 84 8 24
2011 ED 27 26 12 10 10 3 11 62 24 510
2011 ED-01 22 21 14 10 14 5 14 53 30 265
2011 ED-02 39 31 14 10 2 1 4 73 12 114
2011 ED-03 34 43 6 10 3 0 4 81 13 42
2011 ED-04 32 23 8 18 9 0 8 61 30 36
2011 ED-05 11 16 11 8 19 0 34 41 42 13
2011 ED-06 28 52 0 6 0 0 14 93 7 18

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 55 26 10 3 5 1 1 82 7 412
2019 ED-01 52 27 13 2 4 1 1 80 6 194
2019 ED-02 50 33 9 2 5 1 0 84 7 95
2019 ED-03 58 17 11 5 9 0 0 75 14 55
2019 ED-04 39 44 4 10 0 4 0 86 10 22
2018 ED 53 25 10 5 6 1 0 79 12 329
2018 ED-01 53 26 8 7 5 0 0 80 12 155
2018 ED-02 55 28 6 0 11 1 0 83 11 65
2018 ED-03 50 22 14 5 8 2 0 73 13 47
2018 ED-04 46 24 23 0 4 3 0 72 4 18
2017 ED 53 28 6 4 7 2 0 83 11 397
2017 ED-01 54 23 4 6 9 4 0 80 16 186
2017 ED-02 60 23 9 2 5 1 0 84 7 76
2017 ED-03 46 36 3 3 8 4 0 86 12 57
2017 ED-04 50 43 7 0 0 0 0 93 0 24
2017 ED-05 67 8 8 8 8 0 0 75 17 11
2017 ED-06 52 30 18 0 0 0 0 82 0 12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 46 29 12 9 5 0 0 75 13 411
2019 ED-01 45 29 12 9 3 0 0 75 13 194
2019 ED-02 40 32 15 8 5 0 0 72 13 95
2019 ED-03 47 23 10 12 8 0 0 70 20 54
2019 ED-04 37 27 23 13 0 0 0 64 13 22
2018 ED 43 25 12 11 9 0 0 68 21 331
2018 ED-01 42 25 9 17 8 0 0 67 25 157
2018 ED-02 42 27 15 6 11 0 0 68 17 65
2018 ED-03 50 17 6 12 14 2 0 68 26 47
2018 ED-04 31 39 21 0 8 0 0 70 8 18
2017 ED 46 29 7 8 9 0 0 76 17 397
2017 ED-01 48 23 9 9 11 0 1 71 20 187
2017 ED-02 47 34 7 3 7 1 0 83 11 75
2017 ED-03 39 34 4 12 12 0 0 72 23 57
2017 ED-04 53 35 8 4 0 0 0 88 4 24
2017 ED-05 48 18 8 17 8 0 0 67 25 11
2017 ED-06 35 47 5 13 0 0 0 82 13 12
2014 ED 42 24 10 8 15 0 1 67 23 390
2014 ED-01 41 28 7 10 13 1 0 70 23 209
2014 ED-02 53 23 9 5 11 0 0 75 16 90
2014 ED-03 29 9 8 16 38 0 0 38 54 31
2014 ED-04 46 10 28 3 4 0 9 61 8 24

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 10 42 16 22 3 5 2 56 27 62
2019 ED-02 15 44 8 30 3 0 0 59 33 25
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 28 33 16 11 5 8 0 66 17 410
2019 ED-01 26 37 14 9 4 11 0 71 14 195
2019 ED-02 29 31 19 10 6 4 0 63 17 94
2019 ED-03 25 29 17 20 5 3 0 56 27 53
2019 ED-04 28 36 19 11 0 0 6 68 12 22
2018 ED 25 27 17 13 7 10 0 59 22 332
2018 ED-01 26 23 16 13 7 14 1 58 24 158
2018 ED-02 25 30 15 15 10 5 0 58 26 66
2018 ED-03 17 26 19 16 8 14 0 51 28 46
2018 ED-04 7 63 11 4 7 7 0 76 12 18
2017 ED 25 34 13 10 7 10 1 66 19 399
2017 ED-01 25 29 14 11 9 12 0 62 23 188
2017 ED-02 12 51 13 9 4 10 0 70 15 76
2017 ED-03 29 29 18 12 4 7 2 64 17 57
2017 ED-04 41 31 11 7 0 10 0 80 8 24
2017 ED-05 48 35 8 0 0 8 0 91 0 11
2017 ED-06 38 35 7 15 5 0 0 73 21 12
2014 ED 17 26 25 10 11 11 0 49 24 391
2014 ED-01 21 28 18 9 12 12 0 56 24 210
2014 ED-02 15 22 38 8 12 4 0 39 21 90
2014 ED-03 11 11 20 28 12 18 0 27 49 31
2014 ED-04 14 47 25 7 0 7 0 66 7 24
2011 ED 22 29 20 11 8 10 1 57 21 511
2011 ED-01 26 27 18 9 9 11 0 60 20 265
2011 ED-02 17 29 24 12 8 10 0 51 22 114
2011 ED-03 11 33 32 12 7 6 0 47 20 42
2011 ED-04 15 47 10 14 4 11 0 69 20 36
2011 ED-05 22 14 32 16 11 5 0 38 29 13
2011 ED-06 34 31 15 7 4 5 5 71 12 19

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 25 35 20 12 5 3 0 62 17 409
2019 ED-01 24 35 19 11 6 4 0 62 18 194
2019 ED-02 23 38 21 12 3 3 0 63 15 94
2019 ED-03 21 38 20 13 8 2 0 59 21 54
2019 ED-04 17 42 27 14 0 0 0 59 14 22
2018 ED 21 28 21 14 10 4 1 52 26 332
2018 ED-01 23 27 18 16 9 5 1 54 27 159
2018 ED-02 17 31 27 12 13 0 0 48 25 66
2018 ED-03 18 22 22 21 10 8 0 43 33 45
2018 ED-04 7 51 19 5 11 7 0 63 17 18
2017 ED 20 31 19 17 7 4 0 54 26 397
2017 ED-01 19 29 17 22 8 5 0 51 32 186
2017 ED-02 10 43 21 18 5 3 0 55 24 76
2017 ED-03 26 28 22 15 9 0 0 54 24 57
2017 ED-04 34 26 31 4 0 5 0 63 4 24
2017 ED-05 38 28 17 8 8 0 0 67 17 11
2017 ED-06 28 37 15 10 10 0 0 65 21 12
2014 ED 15 26 23 16 16 4 0 43 33 391
2014 ED-01 17 29 21 14 16 2 0 47 31 210
2014 ED-02 15 21 27 12 20 3 0 38 34 90
2014 ED-03 11 16 13 34 19 7 0 29 57 31
2014 ED-04 14 41 25 18 0 3 0 56 18 24
2011 ED 20 29 21 16 11 3 0 50 28 511
2011 ED-01 22 26 22 16 11 3 0 50 27 265
2011 ED-02 18 30 23 12 12 5 0 50 26 114
2011 ED-03 16 26 26 22 10 0 0 42 32 42
2011 ED-04 20 38 21 15 4 2 0 59 19 36
2011 ED-05 0 40 5 44 11 0 0 40 55 13
2011 ED-06 31 45 8 7 4 5 0 80 12 19
2008 ED 21 32 19 14 10 4 0 55 25 377
2008 ED-01 26 32 17 11 9 5 0 60 22 192
2008 ED-02 17 30 20 20 11 3 0 48 32 80
2008 ED-03 9 36 29 11 15 0 0 46 26 34
2008 ED-04 23 51 9 9 3 6 0 79 12 26
2008 ED-05 23 37 17 15 8 0 0 60 23 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 ED 18 31 23 14 7 6 0 53 23 410
2019 ED-01 18 28 23 14 7 8 0 51 24 194
2019 ED-02 17 38 24 10 7 4 0 58 18 95
2019 ED-03 14 35 24 15 8 4 0 51 24 54
2019 ED-04 13 34 32 18 3 0 0 47 21 22
2018 ED 15 23 24 21 9 7 1 41 33 333
2018 ED-01 15 24 22 19 9 9 1 44 32 159
2018 ED-02 13 22 27 24 10 5 0 36 36 66
2018 ED-03 15 17 27 23 11 7 0 34 36 46
2018 ED-04 7 40 26 9 11 7 0 51 21 18
2017 ED 15 26 19 21 10 9 0 45 34 398
2017 ED-01 15 22 15 22 14 12 0 42 41 187
2017 ED-02 6 29 28 22 6 9 0 39 31 76
2017 ED-03 13 35 13 27 7 6 0 50 36 57
2017 ED-04 28 24 32 11 0 5 0 55 12 24
2017 ED-05 38 28 8 17 8 0 0 67 25 11
2017 ED-06 18 47 7 23 5 0 0 65 28 12
2014 ED 10 24 21 20 20 6 0 36 42 391
2014 ED-01 13 25 21 16 19 6 0 41 37 210
2014 ED-02 6 21 27 20 23 4 0 28 44 90
2014 ED-03 6 14 11 27 33 9 0 22 66 31
2014 ED-04 10 42 7 25 6 10 0 57 34 24
2011 ED 9 27 23 22 11 7 0 39 36 511
2011 ED-01 11 25 21 21 12 8 1 40 37 265
2011 ED-02 5 26 28 22 10 8 0 34 35 114
2011 ED-03 4 28 30 29 4 5 0 34 35 42
2011 ED-04 9 40 19 19 7 6 0 52 28 36
2011 ED-05 8 22 34 19 11 5 0 32 32 13
2011 ED-06 21 32 31 7 9 0 0 52 17 19
2008 ED 11 29 22 23 8 7 0 43 33 376
2008 ED-01 13 32 22 21 5 8 0 48 28 191
2008 ED-02 7 22 22 26 15 9 0 31 45 80
2008 ED-03 2 32 20 29 13 4 0 35 43 34
2008 ED-04 11 48 10 21 3 6 0 63 26 26
2008 ED-05 23 25 25 14 8 5 0 51