2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - DS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 22 50 6 17 5 0 0 72 21 345
2019 DS-03 33 46 4 15 2 0 0 78 17 46
2019 DS-04 18 48 9 20 5 0 0 66 25 124
2019 DS-05 21 53 4 16 6 0 0 74 22 100
2019 DS-06 24 48 6 20 2 0 0 72 22 50
2017 DS 19 55 4 14 8 0 0 74 22 321
2017 DS-03 29 54 6 6 6 0 0 83 12 35
2017 DS-04 18 60 2 13 8 0 0 77 21 124
2017 DS-05 14 53 6 19 8 0 0 67 27 103
2017 DS-06 25 58 5 8 5 0 0 83 13 40
2014 DS 20 45 9 18 8 0 0 65 26 353
2014 DS-03 20 43 3 20 13 0 0 63 33 30
2014 DS-04 23 38 10 19 9 0 1 61 29 137
2014 DS-05 20 50 11 15 5 0 0 70 20 123
2014 DS-06 18 56 3 15 8 0 0 74 23 39
2011 DS 31 46 5 13 5 0 0 77 18 401
2011 DS-03 43 44 8 4 2 0 0 87 6 54
2011 DS-04 29 43 5 15 7 0 0 73 22 164
2011 DS-05 23 56 4 14 3 0 0 79 17 112
2011 DS-06 38 51 0 11 0 0 0 89 11 47
2008 DS 36 46 2 9 6 1 0 83 16 280
2008 DS-03 37 49 4 7 2 2 0 87 9 56
2008 DS-04 30 48 2 12 7 1 0 79 19 100
2008 DS-05 37 45 0 9 9 0 0 82 18 76
2008 DS-06 56 33 4 0 7 0 0 89 7 27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 64 15 8 6 5 0 2 81 11 345
2019 DS-03 78 17 0 0 2 0 2 98 2 46
2019 DS-04 60 13 10 8 6 1 2 75 15 124
2019 DS-05 59 17 10 4 7 0 3 78 11 100
2019 DS-06 76 14 2 8 0 0 0 90 8 50
2017 DS 64 10 9 6 7 0 2 77 14 321
2017 DS-03 83 3 6 6 3 0 0 86 9 35
2017 DS-04 60 10 8 7 11 0 5 73 19 124
2017 DS-05 64 12 13 6 5 0 1 76 11 103
2017 DS-06 68 18 8 5 3 0 0 85 8 40
2014 DS 62 18 6 6 8 0 1 80 14 353
2014 DS-03 67 10 0 10 10 0 3 79 21 30
2014 DS-04 58 18 7 5 9 1 1 78 15 137
2014 DS-05 66 17 6 6 6 0 0 83 11 123
2014 DS-06 56 23 5 8 8 0 0 79 15 39
2011 DS 67 14 4 9 4 0 2 82 13 401
2011 DS-03 69 9 4 11 8 0 0 77 19 54
2011 DS-04 67 12 4 9 5 0 2 81 15 164
2011 DS-05 65 16 4 11 2 0 2 83 13 112
2011 DS-06 66 27 2 4 0 0 0 94 4 47
2008 DS 68 11 5 8 6 1 1 81 15 280
2008 DS-03 71 9 2 9 5 2 2 83 15 56
2008 DS-04 68 9 6 9 6 1 1 78 15 100
2008 DS-05 63 13 5 8 9 0 1 77 17 76
2008 DS-06 78 7 7 7 0 0 0 85 7 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 32 36 10 15 7 0 0 68 22 344
2019 DS-03 30 35 13 20 2 0 0 65 22 46
2019 DS-04 27 36 8 21 8 0 0 63 29 123
2019 DS-05 33 35 12 11 9 0 0 68 20 100
2019 DS-06 34 40 8 10 8 0 0 74 18 50
2017 DS 25 40 7 19 9 0 0 65 28 321
2017 DS-03 37 26 6 22 9 0 0 63 31 35
2017 DS-04 26 43 7 19 5 0 0 69 24 124
2017 DS-05 21 40 7 21 11 0 0 61 32 103
2017 DS-06 23 58 5 5 10 0 0 80 15 40
2014 DS 33 39 9 11 8 0 0 72 19 352
2014 DS-03 33 43 7 17 0 0 0 77 17 30
2014 DS-04 23 45 13 14 6 0 0 68 20 136
2014 DS-05 40 31 9 8 12 0 0 71 20 123
2014 DS-06 46 38 3 5 8 0 0 85 13 39
2011 DS 41 33 7 14 5 0 0 74 19 400
2011 DS-03 46 35 9 8 3 0 0 80 11 53
2011 DS-04 37 31 8 19 5 0 0 68 24 164
2011 DS-05 38 35 8 14 4 0 0 73 19 112
2011 DS-06 50 32 4 6 6 0 0 83 13 47

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 25 45 14 12 3 0 1 70 16 343
2019 DS-03 39 43 7 7 4 0 0 83 11 46
2019 DS-04 23 46 15 12 3 0 2 69 16 123
2019 DS-05 14 46 16 18 5 0 0 61 23 99
2019 DS-06 34 44 14 8 0 0 0 78 8 50
2018 DS 23 45 10 16 4 0 1 69 20 268
2018 DS-03 28 44 9 19 0 0 0 72 19 32
2018 DS-04 23 45 12 15 3 0 2 70 18 95
2018 DS-05 19 42 11 20 6 0 1 62 26 88
2018 DS-06 24 53 11 8 3 0 3 78 11 38
2017 DS 21 39 14 16 9 0 0 60 25 320
2017 DS-03 37 48 9 0 6 0 0 86 6 35
2017 DS-04 17 39 11 21 11 0 1 57 33 123
2017 DS-05 17 38 21 17 7 0 0 54 24 103
2017 DS-06 28 43 13 13 5 0 0 70 18 40
2014 DS 21 40 17 15 6 0 1 61 21 353
2014 DS-03 27 47 3 20 0 3 0 76 21 30
2014 DS-04 18 40 18 17 7 0 1 59 24 137
2014 DS-05 22 39 21 10 7 0 1 61 17 123
2014 DS-06 21 44 18 18 0 0 0 64 18 39
2011 DS 32 47 11 5 2 0 2 81 8 400
2011 DS-03 40 43 9 5 2 0 0 84 7 54
2011 DS-04 30 45 11 9 2 0 2 78 11 164
2011 DS-05 28 52 15 2 1 0 2 82 3 111
2011 DS-06 38 54 4 2 0 0 2 93 2 47
2008 DS 32 46 10 7 2 1 1 80 9 279
2008 DS-03 32 51 5 5 2 4 0 87 7 56
2008 DS-04 32 44 11 7 2 2 2 79 9 100
2008 DS-05 26 49 12 9 3 0 1 76 12 76
2008 DS-06 33 44 15 4 4 0 0 78 7 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 46 34 10 6 1 0 1 82 8 343
2019 DS-03 59 28 9 2 2 0 0 87 4 46
2019 DS-04 41 34 12 8 1 1 2 78 9 122
2019 DS-05 38 41 12 7 2 0 0 79 9 100
2019 DS-06 64 28 4 2 2 0 0 92 4 50
2017 DS 45 36 10 6 2 0 1 82 8 319
2017 DS-03 65 24 8 0 0 3 0 92 0 34
2017 DS-04 42 33 11 9 2 0 2 77 11 124
2017 DS-05 40 41 10 7 1 0 1 82 8 102
2017 DS-06 50 45 5 0 0 0 0 95 0 40
2014 DS 43 37 11 6 1 0 1 81 7 353
2014 DS-03 43 33 10 10 0 0 3 79 10 30
2014 DS-04 40 41 12 5 1 0 1 82 6 138
2014 DS-05 42 37 11 7 2 0 0 80 9 123
2014 DS-06 55 32 8 5 0 0 0 87 5 38

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 37 31 14 13 4 0 1 69 17 345
2019 DS-03 63 30 4 0 2 0 0 93 2 46
2019 DS-04 32 33 13 14 6 1 2 67 20 124
2019 DS-05 32 34 15 14 5 0 0 66 19 100
2019 DS-06 34 28 18 18 2 0 0 62 20 50
2018 DS 30 38 15 12 4 0 0 68 17 267
2018 DS-03 44 34 0 16 3 0 3 81 19 32
2018 DS-04 34 37 14 14 2 0 0 71 16 95
2018 DS-05 25 36 22 10 6 1 0 62 16 87
2018 DS-06 21 50 18 11 0 0 0 71 11 38
2017 DS 30 33 15 13 7 0 1 65 20 319
2017 DS-03 50 32 6 3 9 0 0 82 12 34
2017 DS-04 30 35 15 15 3 0 2 66 18 124
2017 DS-05 27 32 17 17 7 0 1 59 24 102
2017 DS-06 35 33 13 13 8 0 0 68 20 40
2014 DS 30 36 14 11 8 1 1 67 19 353
2014 DS-03 27 43 13 17 0 0 0 70 17 30
2014 DS-04 33 34 16 7 6 3 1 70 14 138
2014 DS-05 29 37 15 10 8 1 1 67 18 122
2014 DS-06 31 23 10 21 15 0 0 54 36 39
2011 DS 37 34 11 13 4 1 0 71 18 401
2011 DS-03 55 34 7 4 0 0 0 89 4 54
2011 DS-04 38 34 12 10 5 1 0 73 15 164
2011 DS-05 29 31 16 17 4 1 1 62 22 112
2011 DS-06 29 41 4 26 0 0 0 70 26 47

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 38 40 12 6 5 0 0 78 11 344
2019 DS-03 41 46 4 2 7 0 0 87 9 46
2019 DS-04 37 38 11 7 6 0 0 75 14 124
2019 DS-05 27 43 17 8 5 0 0 70 13 100
2019 DS-06 55 29 10 2 4 0 0 84 6 49
2018 DS 33 44 11 7 5 0 0 77 12 266
2018 DS-03 31 47 13 3 6 0 0 78 9 32
2018 DS-04 35 44 10 6 5 0 0 79 12 94
2018 DS-05 26 46 13 10 5 0 0 72 15 87
2018 DS-06 47 39 8 3 3 0 0 87 5 38
2017 DS 36 44 8 7 5 0 0 80 12 321
2017 DS-03 40 48 3 3 6 0 0 88 9 35
2017 DS-04 34 45 7 9 4 0 0 80 13 124
2017 DS-05 25 48 14 9 5 0 0 73 14 103
2017 DS-06 65 28 0 3 5 0 0 93 8 40
2014 DS 30 44 8 10 7 0 0 75 17 354
2014 DS-03 17 57 10 13 3 0 0 73 17 30
2014 DS-04 27 45 8 9 11 0 0 72 20 138
2014 DS-05 34 40 10 11 4 1 0 75 16 123
2014 DS-06 44 51 0 5 0 0 0 95 5 39
2011 DS 43 40 8 6 3 0 0 83 9 401
2011 DS-03 35 39 9 13 4 0 0 74 16 54
2011 DS-04 40 43 8 5 4 0 0 82 10 164
2011 DS-05 43 41 10 4 2 0 0 84 6 112
2011 DS-06 62 30 6 2 0 0 0 91 2 47
2008 DS 50 37 5 5 2 0 0 88 7 280
2008 DS-03 43 41 4 13 0 0 0 84 13 56
2008 DS-04 51 37 5 3 3 1 0 89 6 100
2008 DS-05 53 33 8 4 3 0 0 86 7 76
2008 DS-06 48 44 4 4 0 0 0 93 4 27

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 17 33 20 18 11 1 0 51 29 345
2019 DS-03 28 48 9 7 4 4 0 80 11 46
2019 DS-04 15 29 22 22 12 1 0 44 34 124
2019 DS-05 10 32 23 21 14 0 0 42 35 100
2019 DS-06 30 28 22 16 4 0 0 58 20 50
2018 DS 18 33 15 21 13 0 0 51 34 266
2018 DS-03 23 32 19 16 6 3 0 57 23 31
2018 DS-04 19 27 13 22 18 0 1 46 41 94
2018 DS-05 13 42 15 18 13 0 0 55 31 88
2018 DS-06 21 34 13 29 3 0 0 55 32 38
2017 DS 19 33 19 17 12 0 0 52 29 321
2017 DS-03 26 48 20 3 3 0 0 74 6 35
2017 DS-04 20 28 23 19 10 0 0 48 29 124
2017 DS-05 11 34 17 20 18 0 0 45 39 103
2017 DS-06 28 33 20 13 8 0 0 60 20 40
2014 DS 10 35 22 18 16 0 0 45 33 353
2014 DS-03 13 40 27 17 3 0 0 53 20 30
2014 DS-04 9 29 20 26 17 0 0 38 42 137
2014 DS-05 11 36 25 11 17 0 0 46 28 123
2014 DS-06 13 46 21 15 5 0 0 59 21 39
2011 DS 19 41 15 17 8 0 0 60 25 400
2011 DS-03 21 43 16 13 6 2 0 65 19 54
2011 DS-04 18 36 16 20 10 0 1 54 30 164
2011 DS-05 19 36 17 22 6 0 0 55 28 111
2011 DS-06 17 65 9 10 0 0 0 82 10 47

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 22 43 15 14 6 0 0 65 20 344
2019 DS-03 35 39 11 13 2 0 0 74 15 46
2019 DS-04 21 40 17 15 8 0 0 60 23 124
2019 DS-05 14 49 14 15 7 0 0 64 22 99
2019 DS-06 30 44 12 10 4 0 0 74 14 50
2018 DS 20 42 21 13 4 0 0 62 17 268
2018 DS-03 22 38 19 19 3 0 0 59 22 32
2018 DS-04 19 43 19 15 3 1 0 63 18 95
2018 DS-05 18 39 27 9 7 0 0 57 16 88
2018 DS-06 29 50 8 11 3 0 0 79 13 38
2017 DS 22 45 14 12 7 0 0 66 19 320
2017 DS-03 37 51 6 3 3 0 0 88 6 35
2017 DS-04 22 38 17 18 5 0 0 60 23 123
2017 DS-05 14 49 15 10 14 0 0 62 23 103
2017 DS-06 25 58 13 5 0 0 0 83 5 40

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 31 45 11 8 5 0 0 76 13 344
2019 DS-03 37 41 11 9 2 0 0 78 11 46
2019 DS-04 25 46 13 8 7 1 1 72 15 123
2019 DS-05 22 48 11 12 7 0 0 70 19 100
2019 DS-06 50 48 0 2 0 0 0 98 2 50
2018 DS 37 44 11 5 3 0 0 82 8 266
2018 DS-03 32 45 10 6 6 0 0 77 13 31
2018 DS-04 32 45 15 6 1 1 0 78 7 95
2018 DS-05 33 48 9 5 6 0 0 81 10 88
2018 DS-06 62 38 0 0 0 0 0 100 0 37
2017 DS 35 39 8 10 7 0 0 75 17 321
2017 DS-03 46 42 6 6 0 0 0 88 6 35
2017 DS-04 33 36 10 12 9 0 0 69 21 124
2017 DS-05 27 42 10 10 12 0 0 69 21 103
2017 DS-06 60 33 3 5 0 0 0 93 5 40
2014 DS 32 38 15 10 4 1 0 70 15 353
2014 DS-03 13 57 17 13 0 0 0 70 13 30
2014 DS-04 28 28 20 17 7 0 0 56 23 137
2014 DS-05 36 45 13 2 3 1 0 81 6 123
2014 DS-06 51 36 8 5 0 0 0 87 5 39
2011 DS 40 40 9 7 3 0 0 81 10 400
2011 DS-03 38 38 9 8 6 2 0 77 13 54
2011 DS-04 38 35 11 12 4 0 0 73 16 164
2011 DS-05 38 50 9 2 2 0 0 87 4 111
2011 DS-06 53 39 6 2 0 0 0 92 2 47
2008 DS 50 39 6 4 1 1 0 89 5 280
2008 DS-03 39 41 9 7 2 2 0 82 9 56
2008 DS-04 46 38 9 3 3 1 0 85 6 100
2008 DS-05 61 34 3 3 0 0 0 95 3 76
2008 DS-06 52 44 0 4 0 0 0 96 4 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 25 36 14 14 12 0 0 61 25 343
2019 DS-03 35 43 7 11 4 0 0 78 15 46
2019 DS-04 24 33 16 11 15 0 0 58 26 123
2019 DS-05 16 31 18 21 14 0 0 47 35 100
2019 DS-06 32 44 8 10 6 0 0 76 16 50
2018 DS 21 40 13 15 11 0 0 62 26 266
2018 DS-03 16 42 6 26 6 3 0 60 33 31
2018 DS-04 23 40 9 14 14 0 0 63 27 95
2018 DS-05 14 42 17 16 11 0 0 56 27 88
2018 DS-06 43 32 19 5 0 0 0 76 5 37
2017 DS 24 36 16 12 11 0 0 60 24 321
2017 DS-03 37 42 14 3 3 0 0 80 6 35
2017 DS-04 23 36 15 15 11 0 0 60 26 124
2017 DS-05 16 37 19 15 13 0 0 52 28 103
2017 DS-06 43 30 10 10 8 0 0 73 18 40

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 54 33 8 4 2 0 0 87 6 343
2019 DS-03 54 28 13 2 2 0 0 83 4 46
2019 DS-04 50 37 7 5 2 0 0 86 7 123
2019 DS-05 47 36 9 4 3 0 0 84 7 99
2019 DS-06 72 18 6 4 0 0 0 90 4 50
2018 DS 50 35 9 4 2 0 0 85 6 264
2018 DS-03 42 45 10 3 0 0 0 87 3 31
2018 DS-04 53 33 6 7 1 0 0 85 8 95
2018 DS-05 43 38 15 2 2 0 0 80 5 87
2018 DS-06 76 22 3 0 0 0 0 97 0 37
2017 DS 56 29 10 4 1 0 0 85 5 321
2017 DS-03 57 26 12 3 3 0 0 83 6 35
2017 DS-04 54 29 10 6 2 0 0 83 7 124
2017 DS-05 50 34 12 4 0 0 0 84 4 103
2017 DS-06 80 15 5 0 0 0 0 95 0 40
2014 DS 53 32 8 4 2 0 0 85 6 353
2014 DS-03 43 40 10 7 0 0 0 83 7 30
2014 DS-04 45 34 12 7 2 0 0 79 9 137
2014 DS-05 57 33 7 2 2 0 0 89 4 123
2014 DS-06 69 28 3 0 0 0 0 97 0 39
2011 DS 64 29 4 1 1 1 0 94 2 400
2011 DS-03 55 35 4 2 2 2 0 92 4 54
2011 DS-04 58 35 5 1 1 1 0 93 2 164
2011 DS-05 68 26 4 0 2 0 0 95 2 111
2011 DS-06 81 14 2 2 0 0 0 96 2 47

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 23 43 13 12 8 0 0 66 20 345
2019 DS-03 28 37 20 11 4 0 0 65 15 46
2019 DS-04 17 48 13 15 8 0 0 65 23 124
2019 DS-05 17 46 15 12 10 0 0 63 22 100
2019 DS-06 46 30 8 16 0 0 0 76 16 50
2018 DS 21 48 12 11 8 0 0 69 20 265
2018 DS-03 13 60 3 13 7 3 0 76 21 30
2018 DS-04 19 44 16 14 7 0 0 63 21 95
2018 DS-05 15 50 13 10 13 0 0 65 23 88
2018 DS-06 43 43 5 8 0 0 0 86 8 37
2017 DS 27 39 13 11 10 0 0 67 20 321
2017 DS-03 37 43 12 0 9 0 0 80 9 35
2017 DS-04 23 41 14 13 9 1 0 64 22 124
2017 DS-05 22 40 12 13 14 0 0 62 26 103
2017 DS-06 50 33 8 5 5 0 0 83 10 40
2014 DS 15 46 13 14 11 0 0 61 25 353
2014 DS-03 17 47 13 13 10 0 0 63 23 30
2014 DS-04 12 39 15 18 15 0 0 52 33 137
2014 DS-05 14 54 10 12 9 1 0 69 21 123
2014 DS-06 33 44 10 13 0 0 0 77 13 39
2011 DS 34 41 10 9 5 0 0 76 14 400
2011 DS-03 37 33 15 9 4 2 0 71 13 54
2011 DS-04 30 41 9 15 4 0 0 71 20 164
2011 DS-05 31 45 14 5 5 0 0 77 10 111
2011 DS-06 54 40 4 2 0 0 0 94 2 47

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 34 33 11 12 9 0 0 67 21 345
2019 DS-03 46 33 9 7 7 0 0 78 13 46
2019 DS-04 35 34 11 6 12 1 0 70 19 124
2019 DS-05 21 33 16 21 9 0 0 54 30 100
2019 DS-06 40 38 8 12 2 0 0 78 14 50
2018 DS 34 35 15 8 7 0 0 70 15 262
2018 DS-03 42 35 13 6 0 3 0 80 7 31
2018 DS-04 37 41 6 7 7 0 0 79 15 94
2018 DS-05 23 31 23 14 8 0 0 55 22 86
2018 DS-06 47 31 19 0 3 0 0 78 3 36
2017 DS 33 40 8 11 7 0 0 73 18 321
2017 DS-03 48 46 0 3 3 0 0 94 6 35
2017 DS-04 32 40 8 12 8 0 0 72 20 124
2017 DS-05 24 39 14 12 12 0 0 63 23 103
2017 DS-06 50 40 0 8 3 0 0 90 10 40
2014 DS 29 38 14 12 7 0 0 67 19 353
2014 DS-03 33 43 13 7 3 0 0 77 10 30
2014 DS-04 25 37 15 15 7 0 0 62 23 137
2014 DS-05 27 41 13 11 9 0 0 67 20 123
2014 DS-06 51 31 5 10 3 0 0 82 13 39

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 19 34 16 19 10 1 1 54 29 344
2019 DS-03 33 40 16 2 4 2 2 77 7 45
2019 DS-04 19 33 16 17 11 1 3 54 29 124
2019 DS-05 9 33 20 26 11 1 0 42 37 100
2019 DS-06 28 32 12 22 6 0 0 60 28 50
2018 DS 19 29 18 20 12 0 1 49 33 265
2018 DS-03 23 35 19 19 0 3 0 60 20 31
2018 DS-04 18 33 15 19 15 0 1 51 34 95
2018 DS-05 17 20 18 26 17 0 1 38 44 88
2018 DS-06 25 31 22 17 6 0 0 56 22 36
2017 DS 21 31 17 18 12 1 1 53 30 321
2017 DS-03 49 31 12 6 3 0 0 80 9 35
2017 DS-04 17 37 14 18 11 2 1 55 31 124
2017 DS-05 12 27 22 20 16 0 2 40 38 103
2017 DS-06 30 28 20 18 5 0 0 58 23 40
2014 DS 18 32 19 19 10 1 1 51 29 353
2014 DS-03 20 30 27 17 3 3 0 52 21 30
2014 DS-04 16 28 20 25 9 1 1 45 34 137
2014 DS-05 18 37 16 17 11 0 1 55 29 123
2014 DS-06 33 28 18 10 10 0 0 62 21 39
2011 DS 26 41 15 11 4 1 0 69 16 400
2011 DS-03 31 42 18 4 2 4 0 75 6 53
2011 DS-04 29 34 15 15 4 2 1 64 20 164
2011 DS-05 19 47 15 13 6 0 0 66 19 112
2011 DS-06 28 51 15 4 2 0 0 79 6 47

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 39 41 9 8 3 0 0 80 11 344
2019 DS-03 58 33 2 4 2 0 0 91 7 45
2019 DS-04 38 40 8 10 3 0 0 78 14 124
2019 DS-05 24 48 17 7 4 0 0 72 11 100
2019 DS-06 52 34 4 6 4 0 0 86 10 50
2018 DS 34 45 9 9 3 0 0 79 11 266
2018 DS-03 42 42 6 6 3 0 0 84 10 31
2018 DS-04 33 47 8 8 3 0 0 80 12 95
2018 DS-05 25 50 14 9 2 0 0 75 11 88
2018 DS-06 59 32 3 5 0 0 0 92 5 37
2017 DS 35 42 12 7 4 0 0 77 12 321
2017 DS-03 63 23 9 3 3 0 0 86 6 35
2017 DS-04 32 44 10 11 4 0 0 76 15 124
2017 DS-05 23 49 17 7 4 0 0 72 11 103
2017 DS-06 53 38 5 3 3 0 0 90 5 40
2014 DS 34 42 10 8 5 0 0 77 13 353
2014 DS-03 33 43 7 10 7 0 0 77 17 30
2014 DS-04 29 40 14 9 7 1 0 70 16 137
2014 DS-05 35 47 9 7 2 0 0 82 9 123
2014 DS-06 46 44 3 8 0 0 0 90 8 39
2011 DS 47 39 7 4 2 0 0 86 6 401
2011 DS-03 46 33 11 9 0 0 0 79 9 54
2011 DS-04 43 41 8 4 3 0 0 85 7 164
2011 DS-05 44 44 6 4 2 0 0 88 5 112
2011 DS-06 62 32 4 2 0 0 0 94 2 47
2008 DS 53 37 4 5 1 0 0 90 5 280
2008 DS-03 53 34 4 9 0 0 0 87 9 56
2008 DS-04 48 39 7 4 1 1 0 88 5 100
2008 DS-05 57 37 1 4 1 0 0 93 5 76
2008 DS-06 48 44 4 4 0 0 0 93 4 27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 21 25 22 14 17 0 1 46 32 345
2019 DS-03 41 37 17 2 2 0 0 78 4 46
2019 DS-04 22 25 24 14 13 0 2 48 27 124
2019 DS-05 10 28 23 17 22 0 0 38 39 100
2019 DS-06 20 12 18 24 26 0 0 32 50 50
2018 DS 16 25 25 21 12 0 0 41 34 267
2018 DS-03 34 41 19 6 0 0 0 75 6 32
2018 DS-04 17 25 27 19 12 0 0 42 31 95
2018 DS-05 14 22 28 22 14 0 1 36 36 87
2018 DS-06 3 16 21 39 21 0 0 18 61 38
2017 DS 17 30 22 20 10 0 2 48 30 321
2017 DS-03 37 42 12 3 3 0 3 82 6 35
2017 DS-04 23 32 20 18 6 0 1 55 24 124
2017 DS-05 9 32 22 23 12 0 2 42 36 103
2017 DS-06 10 10 33 30 15 0 3 21 46 40
2014 DS 18 32 23 15 12 0 1 50 27 354
2014 DS-03 23 40 13 23 0 0 0 63 23 30
2014 DS-04 23 36 24 10 6 0 1 60 16 138
2014 DS-05 15 28 26 15 15 0 1 43 30 123
2014 DS-06 8 18 23 23 28 0 0 26 51 39
2011 DS 16 32 23 16 12 0 2 49 28 401
2011 DS-03 35 38 14 6 6 0 2 74 12 54
2011 DS-04 15 34 28 12 10 0 1 49 22 164
2011 DS-05 5 33 23 19 18 0 2 39 37 112
2011 DS-06 10 27 15 32 15 0 0 38 47 47
2008 DS 13 31 24 18 13 0 1 44 31 280
2008 DS-03 18 39 29 14 0 0 0 57 14 56
2008 DS-04 18 31 25 14 9 1 2 50 24 100
2008 DS-05 8 30 20 22 20 0 0 38 42 76
2008 DS-06 0 19 22 30 30 0 0 19 59 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 12 31 36 17 3 0 0 20 43 345
2019 DS-03 4 11 39 33 13 0 0 46 15 46
2019 DS-04 10 32 40 15 3 0 0 19 42 124
2019 DS-05 18 40 32 9 0 0 1 9 59 100
2019 DS-06 10 36 36 16 2 0 0 18 46 50
2018 DS 10 29 37 17 5 1 0 23 40 269
2018 DS-03 0 28 22 31 9 9 0 45 31 32
2018 DS-04 10 28 35 18 8 0 0 26 39 96
2018 DS-05 15 39 35 10 1 0 0 11 53 88
2018 DS-06 5 21 55 16 3 0 0 18 26 38
2017 DS 13 31 37 14 4 1 1 18 44 321
2017 DS-03 3 14 43 17 17 6 0 37 18 35
2017 DS-04 14 28 35 17 4 0 2 21 43 124
2017 DS-05 17 38 31 13 1 0 0 14 55 103
2017 DS-06 10 30 53 8 0 0 0 8 40 40
2014 DS 17 34 37 9 2 0 1 12 51 354
2014 DS-03 13 30 37 7 13 0 0 20 43 30
2014 DS-04 19 37 33 9 3 0 0 12 56 138
2014 DS-05 19 32 41 8 0 0 1 8 51 123
2014 DS-06 10 36 38 13 0 0 3 13 47 39
2011 DS 10 28 38 18 4 0 1 22 39 401
2011 DS-03 6 28 36 26 5 0 0 31 33 54
2011 DS-04 8 30 35 21 3 1 2 25 39 164
2011 DS-05 15 25 41 15 3 0 1 18 41 112
2011 DS-06 6 36 50 9 0 0 0 9 42 47
2008 DS 8 20 48 15 7 1 1 22 29 280
2008 DS-03 7 11 37 20 20 4 2 42 19 56
2008 DS-04 7 20 50 16 5 1 1 22 28 100
2008 DS-05 11 22 51 13 1 0 1 15 33 76
2008 DS-06 7 26 52 11 4 0 0 15 33 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 16 26 30 20 7 1 0 27 42 345
2019 DS-03 9 9 22 43 15 2 0 60 18 46
2019 DS-04 15 23 35 17 7 2 0 25 40 124
2019 DS-05 22 33 29 10 5 1 0 15 56 100
2019 DS-06 12 40 30 16 2 0 0 18 52 50
2018 DS 13 28 29 21 7 2 0 29 41 268
2018 DS-03 6 19 22 25 19 9 0 48 28 32
2018 DS-04 14 24 26 25 9 1 0 35 38 95
2018 DS-05 17 34 30 16 2 1 0 18 52 88
2018 DS-06 5 32 45 18 0 0 0 18 37 38
2017 DS 15 26 29 17 11 1 2 28 42 321
2017 DS-03 6 9 23 34 26 3 0 61 15 35
2017 DS-04 13 24 26 20 11 2 4 33 39 124
2017 DS-05 21 35 26 11 7 0 0 17 56 103
2017 DS-06 8 30 50 8 5 0 0 13 38 40
2014 DS 20 34 30 12 3 0 1 16 54 353
2014 DS-03 14 21 28 21 17 0 0 38 35 29
2014 DS-04 17 36 30 13 1 1 1 15 54 138
2014 DS-05 26 33 31 9 1 0 0 10 59 123
2014 DS-06 15 41 28 13 0 0 3 13 58 39
2011 DS 9 25 29 28 7 1 1 35 34 400
2011 DS-03 2 13 36 33 13 4 0 48 15 54
2011 DS-04 10 27 23 33 5 1 1 39 38 164
2011 DS-05 11 26 35 20 6 0 2 26 38 111
2011 DS-06 0 35 37 26 2 0 0 28 35 47
2008 DS 4 16 35 29 12 2 2 44 20 279
2008 DS-03 0 14 25 31 23 5 2 58 15 56
2008 DS-04 4 17 31 32 10 3 3 44 23 99
2008 DS-05 5 14 41 28 9 0 3 38 20 76
2008 DS-06 7 19 48 22 4 0 0 26 26 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 44 28 19 7 1 0 1 8 73 345
2019 DS-03 22 28 30 20 0 0 0 20 50 46
2019 DS-04 48 31 16 5 0 0 0 5 79 124
2019 DS-05 59 27 8 2 3 0 1 5 87 100
2019 DS-06 38 30 28 2 2 0 0 4 68 50
2018 DS 47 28 18 3 3 1 0 6 76 269
2018 DS-03 31 25 25 6 9 3 0 16 58 32
2018 DS-04 48 26 18 3 4 1 0 7 75 96
2018 DS-05 57 27 14 2 0 0 0 2 84 88
2018 DS-06 37 42 16 5 0 0 0 5 79 38
2017 DS 47 27 19 4 3 0 0 7 74 321
2017 DS-03 26 19 35 6 12 3 0 18 47 35
2017 DS-04 47 26 22 2 3 0 0 6 73 124
2017 DS-05 57 27 12 3 1 0 0 4 84 103
2017 DS-06 35 40 13 13 0 0 0 13 75 40
2014 DS 50 30 14 4 2 0 1 6 81 354
2014 DS-03 43 40 10 0 7 0 0 7 83 30
2014 DS-04 46 33 16 2 1 0 1 4 80 138
2014 DS-05 54 27 12 6 0 0 1 6 82 123
2014 DS-06 51 26 13 8 0 0 3 8 79 39
2011 DS 38 28 20 11 2 1 0 13 67 399
2011 DS-03 35 36 19 10 1 0 0 11 70 53
2011 DS-04 38 28 19 12 1 1 1 13 68 163
2011 DS-05 43 26 24 5 2 0 0 7 69 112
2011 DS-06 27 38 22 11 2 0 0 13 66 47
2008 DS 27 26 29 12 4 1 1 16 54 279
2008 DS-03 22 27 31 10 5 5 0 16 51 56
2008 DS-04 30 18 28 13 7 1 3 21 50 99
2008 DS-05 25 36 26 11 1 0 1 12 61 76
2008 DS-06 33 22 37 7 0 0 0 7 56 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 9 19 40 23 9 1 0 32 28 345
2019 DS-03 4 9 20 37 30 0 0 67 13 46
2019 DS-04 9 13 44 23 10 1 0 33 22 124
2019 DS-05 12 29 40 16 3 0 0 19 41 100
2019 DS-06 10 24 46 20 0 0 0 20 34 50
2018 DS 5 23 41 23 6 2 0 29 29 269
2018 DS-03 0 9 31 31 22 6 0 57 10 32
2018 DS-04 4 23 42 25 4 2 0 30 28 96
2018 DS-05 9 27 40 20 2 1 0 23 37 88
2018 DS-06 0 29 55 13 3 0 0 16 29 38
2017 DS 6 24 36 24 9 1 0 34 30 321
2017 DS-03 0 12 17 31 35 6 0 69 12 35
2017 DS-04 2 20 40 26 11 1 0 37 23 124
2017 DS-05 10 27 40 19 3 0 1 23 37 103
2017 DS-06 13 35 30 23 0 0 0 23 48 40
2014 DS 7 20 42 25 5 0 1 30 28 351
2014 DS-03 0 13 33 37 17 0 0 53 13 30
2014 DS-04 8 10 40 35 6 1 0 41 19 136
2014 DS-05 7 31 40 20 2 0 1 21 38 122
2014 DS-06 8 28 62 0 0 0 3 0 37 39
2011 DS 11 17 36 29 7 0 0 36 28 400
2011 DS-03 8 15 33 37 8 0 0 44 23 54
2011 DS-04 10 12 36 29 12 1 1 41 22 163
2011 DS-05 13 25 31 30 1 0 0 31 38 112
2011 DS-06 9 22 49 17 4 0 0 21 30 47
2008 DS 10 14 39 27 8 1 1 36 24 279
2008 DS-03 7 7 35 25 22 4 0 48 15 56
2008 DS-04 9 9 34 35 9 2 2 46 19 99
2008 DS-05 12 21 43 22 0 0 1 23 33 76
2008 DS-06 15 30 41 11 4 0 0 15 44 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 27 25 28 13 6 0 1 20 52 345
2019 DS-03 11 13 20 30 24 0 2 56 24 46
2019 DS-04 25 20 38 10 6 0 1 16 46 124
2019 DS-05 34 35 21 5 3 0 2 8 70 100
2019 DS-06 40 24 26 10 0 0 0 10 64 50
2018 DS 26 34 25 9 5 2 0 14 61 269
2018 DS-03 13 16 28 16 19 9 0 38 31 32
2018 DS-04 27 28 27 10 5 2 0 16 56 96
2018 DS-05 30 39 23 8 1 0 0 9 68 88
2018 DS-06 29 50 21 0 0 0 0 0 79 38
2017 DS 27 27 25 12 7 2 1 19 56 321
2017 DS-03 9 17 14 23 23 9 5 53 30 35
2017 DS-04 23 28 26 14 7 1 2 22 52 124
2017 DS-05 33 32 25 6 3 1 0 9 66 103
2017 DS-06 33 25 33 8 3 0 0 10 58 40
2014 DS 26 33 28 10 3 1 1 13 59 354
2014 DS-03 3 40 27 17 10 3 0 28 45 30
2014 DS-04 27 29 27 12 4 1 0 16 57 138
2014 DS-05 33 30 28 8 0 0 1 8 64 123
2014 DS-06 18 44 31 5 0 0 3 5 63 39
2011 DS 19 29 30 14 6 0 2 21 48 401
2011 DS-03 7 20 41 22 6 0 4 29 28 54
2011 DS-04 16 24 28 20 10 1 2 30 41 164
2011 DS-05 23 35 33 8 1 0 0 9 58 112
2011 DS-06 21 40 30 4 2 0 2 7 63 47
2008 DS 13 26 28 19 8 4 1 29 42 280
2008 DS-03 0 13 17 29 25 13 4 64 15 56
2008 DS-04 7 31 28 20 8 5 1 30 40 100
2008 DS-05 26 25 38 9 0 0 1 9 52 76
2008 DS-06 30 41 19 11 0 0 0 11 70 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 9 25 29 24 10 1 2 36 35 343
2019 DS-03 4 11 35 30 17 0 2 49 16 46
2019 DS-04 9 26 27 24 12 1 1 37 36 123
2019 DS-05 11 27 31 19 7 2 3 27 40 100
2019 DS-06 6 37 27 24 6 0 0 31 43 49
2018 DS 13 22 30 25 8 1 1 34 35 269
2018 DS-03 3 13 25 16 38 6 0 57 17 32
2018 DS-04 15 20 33 25 5 1 1 31 35 96
2018 DS-05 15 27 27 24 3 1 2 28 44 88
2018 DS-06 11 21 34 34 0 0 0 34 32 38
2017 DS 7 19 29 27 12 2 2 41 28 321
2017 DS-03 3 9 28 32 20 6 3 57 13 35
2017 DS-04 5 20 26 31 11 2 5 45 27 124
2017 DS-05 9 22 33 20 13 2 1 34 32 103
2017 DS-06 10 20 35 28 8 0 0 35 30 40
2014 DS 8 12 33 30 13 2 3 45 21 350
2014 DS-03 3 3 27 30 27 7 3 63 7 30
2014 DS-04 7 13 26 30 17 2 4 50 22 136
2014 DS-05 8 12 37 30 11 1 1 41 21 121
2014 DS-06 8 21 44 26 0 0 3 26 29 39
2011 DS 6 10 29 31 18 2 4 52 17 400
2011 DS-03 9 15 21 28 23 0 4 54 25 54
2011 DS-04 5 5 26 30 26 4 5 61 11 164
2011 DS-05 5 13 35 35 10 1 2 46 18 111
2011 DS-06 4 13 45 34 2 0 2 37 18 47
2008 DS 3 13 31 26 21 3 4 50 17 280
2008 DS-03 2 7 18 31 36 5 2 72 9 56
2008 DS-04 1 18 26 23 21 4 7 50 21 100
2008 DS-05 7 11 37 32 12 0 3 45 18 76
2008 DS-06 4 15 59 11 11 0 0 22 19 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 41 28 22 7 1 0 1 7 70 345
2019 DS-03 20 24 39 17 0 0 0 17 43 46
2019 DS-04 44 27 23 6 0 0 0 6 71 124
2019 DS-05 51 32 12 2 1 1 1 3 85 100
2019 DS-06 42 34 20 2 2 0 0 4 76 50
2018 DS 51 29 14 3 1 1 0 5 81 269
2018 DS-03 25 31 28 6 6 3 0 13 58 32
2018 DS-04 52 28 14 3 1 2 0 4 82 96
2018 DS-05 61 30 7 2 0 0 0 2 91 88
2018 DS-06 45 32 18 5 0 0 0 5 76 38
2017 DS 45 30 17 5 3 1 0 8 76 321
2017 DS-03 26 28 23 9 12 3 0 21 56 35
2017 DS-04 43 30 20 2 3 1 1 6 74 124
2017 DS-05 52 31 14 3 0 0 0 3 83 103
2017 DS-06 53 25 13 8 3 0 0 10 78 40
2014 DS 48 30 14 5 2 0 1 7 79 354
2014 DS-03 27 37 23 3 7 3 0 10 66 30
2014 DS-04 51 30 11 6 2 0 1 8 81 138
2014 DS-05 54 28 15 3 0 0 0 3 82 123
2014 DS-06 41 41 10 5 0 0 3 5 84 39

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 8 17 37 28 9 0 1 37 25 344
2019 DS-03 7 13 44 27 7 2 0 34 20 45
2019 DS-04 10 18 40 22 10 0 0 32 27 124
2019 DS-05 7 21 27 33 9 0 3 43 29 100
2019 DS-06 4 10 48 30 6 0 2 37 14 50
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 62 17 8 6 5 1 2 81 11 344
2019 DS-03 78 9 4 4 0 0 4 91 5 46
2019 DS-04 56 19 8 8 6 2 2 78 14 124
2019 DS-05 61 18 7 5 6 1 2 81 11 100
2019 DS-06 67 18 4 2 6 0 2 88 8 49
2017 DS 61 18 7 7 4 0 3 82 11 321
2017 DS-03 77 9 3 9 3 0 0 86 12 35
2017 DS-04 57 15 7 10 5 0 6 77 15 124
2017 DS-05 60 20 9 4 3 1 3 84 7 103
2017 DS-06 60 30 3 3 5 0 0 90 8 40
2014 DS 63 18 8 4 5 0 2 83 9 354
2014 DS-03 73 10 7 7 0 0 3 86 7 30
2014 DS-04 60 17 11 4 7 0 2 79 10 138
2014 DS-05 64 21 6 4 5 0 0 85 9 123
2014 DS-06 59 23 3 5 5 0 5 86 11 39
2011 DS 68 13 4 6 7 0 3 83 12 399
2011 DS-03 64 15 5 2 10 0 4 83 12 53
2011 DS-04 67 8 6 7 8 0 4 78 15 163
2011 DS-05 66 19 2 6 4 0 3 87 11 112
2011 DS-06 76 11 2 6 2 0 2 89 9 47
2008 DS 64 15 3 6 8 1 4 83 14 278
2008 DS-03 67 9 0 11 5 4 4 82 18 55
2008 DS-04 60 16 2 4 10 1 6 83 15 100
2008 DS-05 67 11 3 7 9 0 4 81 16 76
2008 DS-06 70 15 7 4 4 0 0 85 7 27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 19 33 18 12 11 6 2 56 24 345
2019 DS-03 46 9 20 7 7 9 4 63 15 46
2019 DS-04 13 28 20 15 15 6 2 45 33 124
2019 DS-05 13 38 20 11 13 5 0 54 25 100
2019 DS-06 20 60 8 8 2 2 0 82 10 50
2018 DS 14 37 18 13 9 6 2 56 24 265
2018 DS-03 13 22 25 16 9 13 3 41 30 32
2018 DS-04 15 34 15 16 9 9 3 55 28 94
2018 DS-05 8 43 21 13 10 5 1 54 24 87
2018 DS-06 32 38 14 11 5 0 0 70 16 37
2017 DS 22 31 17 11 12 5 2 57 25 321
2017 DS-03 43 17 9 9 9 0 14 70 20 35
2017 DS-04 22 28 19 11 12 9 1 55 25 124
2017 DS-05 14 31 18 16 15 5 1 47 33 103
2017 DS-06 30 48 15 3 5 0 0 78 8 40
2014 DS 21 33 16 11 9 6 3 60 22 353
2014 DS-03 23 27 7 17 10 10 7 60 32 30
2014 DS-04 18 28 20 12 9 7 5 53 24 137
2014 DS-05 22 36 17 8 11 5 2 62 20 123
2014 DS-06 31 46 8 8 5 0 3 79 13 39

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 35 34 10 11 9 1 0 70 20 344
2019 DS-03 48 26 7 15 4 0 0 74 20 46
2019 DS-04 28 34 10 16 10 2 0 63 27 123
2019 DS-05 29 38 13 9 10 1 0 68 19 100
2019 DS-06 50 36 6 4 4 0 0 86 8 50
2018 DS 32 36 9 15 8 1 0 68 23 266
2018 DS-03 22 31 9 25 9 3 0 55 35 32
2018 DS-04 27 38 11 16 7 1 0 66 23 95
2018 DS-05 33 32 10 14 10 0 0 66 24 87
2018 DS-06 49 41 5 5 0 0 0 89 5 37
2017 DS 37 30 12 11 9 1 0 68 21 321
2017 DS-03 52 23 6 9 9 2 0 76 18 35
2017 DS-04 36 25 13 16 8 2 0 62 24 124
2017 DS-05 28 37 9 13 13 0 0 65 26 103
2017 DS-06 53 30 18 0 0 0 0 83 0 40
2014 DS 38 36 9 8 8 0 0 74 17 354
2014 DS-03 43 37 3 13 3 0 0 80 17 30
2014 DS-04 32 37 10 12 9 0 0 69 21 138
2014 DS-05 41 32 10 6 11 1 1 74 17 123
2014 DS-06 46 41 0 5 8 0 0 87 13 39

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 45 37 7 7 3 0 0 82 11 343
2019 DS-03 63 24 2 9 2 0 0 87 11 46
2019 DS-04 46 34 10 3 7 1 0 80 10 122
2019 DS-05 35 47 6 10 2 0 0 82 12 100
2019 DS-06 48 40 2 10 0 0 0 88 10 50
2018 DS 43 38 11 4 3 1 0 82 7 265
2018 DS-03 50 44 3 3 0 0 0 94 3 32
2018 DS-04 44 34 12 5 3 2 0 80 9 95
2018 DS-05 40 38 13 2 6 1 0 79 8 86
2018 DS-06 46 41 14 0 0 0 0 86 0 37
2017 DS 36 46 8 5 4 0 0 82 10 320
2017 DS-03 52 37 6 3 3 0 0 88 6 35
2017 DS-04 37 45 11 4 3 0 0 81 7 123
2017 DS-05 26 52 8 7 8 0 0 78 14 103
2017 DS-06 53 45 3 0 0 0 0 98 0 40
2014 DS 41 41 9 6 3 0 0 82 9 354
2014 DS-03 57 33 0 10 0 0 0 90 10 30
2014 DS-04 40 38 12 5 4 0 1 79 9 138
2014 DS-05 38 41 11 5 6 0 0 79 11 123
2014 DS-06 51 38 3 8 0 0 0 90 8 39

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 39 39 12 6 3 1 0 79 9 345
2019 DS-03 57 28 9 2 2 2 0 87 4 46
2019 DS-04 37 36 13 8 3 2 0 75 12 124
2019 DS-05 26 47 15 8 3 1 0 74 11 100
2019 DS-06 52 40 8 0 0 0 0 92 0 50
2018 DS 40 40 12 5 3 1 0 81 7 266
2018 DS-03 41 41 13 3 0 3 0 84 3 32
2018 DS-04 41 39 12 4 2 2 0 82 6 95
2018 DS-05 32 41 14 8 5 0 0 74 13 87
2018 DS-06 57 35 8 0 0 0 0 92 0 37
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 44 34 10 6 4 1 1 79 10 344
2019 DS-03 33 39 17 7 2 0 2 73 9 46
2019 DS-04 43 30 12 9 5 1 1 74 14 124
2019 DS-05 40 37 9 6 5 1 1 79 11 99
2019 DS-06 64 26 6 2 2 0 0 90 4 50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 30 36 14 12 7 0 0 67 19 345
2019 DS-03 41 37 4 11 4 2 0 80 16 46
2019 DS-04 31 33 13 14 9 0 0 65 23 124
2019 DS-05 20 40 16 12 11 0 1 61 23 100
2019 DS-06 40 30 20 10 0 0 0 70 10 50
2018 DS 25 40 16 11 6 2 0 66 17 263
2018 DS-03 30 47 7 13 0 3 0 79 14 30
2018 DS-04 32 33 16 11 6 1 0 66 17 93
2018 DS-05 18 39 20 13 8 2 0 58 21 88
2018 DS-06 24 53 13 5 5 0 0 76 11 38
2017 DS 28 40 14 9 7 1 1 69 17 321
2017 DS-03 46 37 9 0 6 0 3 85 6 35
2017 DS-04 26 40 13 15 3 2 1 68 19 124
2017 DS-05 22 44 14 7 13 0 1 67 20 103
2017 DS-06 33 43 13 8 5 0 0 75 13 40
2014 DS 27 37 15 12 9 0 0 64 22 354
2014 DS-03 43 30 17 7 3 0 0 73 10 30
2014 DS-04 26 35 13 14 12 0 0 61 26 138
2014 DS-05 23 42 15 11 8 1 0 66 19 123
2014 DS-06 36 33 13 15 3 0 0 69 18 39
2011 DS 30 38 12 13 6 1 0 69 19 400
2011 DS-03 45 26 13 9 6 0 2 72 15 54
2011 DS-04 30 37 9 13 8 2 0 69 22 163
2011 DS-05 23 45 14 14 4 0 0 68 18 112
2011 DS-06 29 43 13 15 0 0 0 72 15 47
2008 DS 20 50 12 8 7 1 1 72 15 280
2008 DS-03 20 53 9 7 5 4 2 77 13 56
2008 DS-04 25 44 13 10 5 2 1 72 15 100
2008 DS-05 14 54 13 7 12 0 0 68 18 76
2008 DS-06 15 56 15 7 7 0 0 70 15 27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 45 30 11 7 5 1 0 76 12 342
2019 DS-03 60 20 11 2 4 2 0 82 7 45
2019 DS-04 45 26 11 10 8 0 0 71 18 123
2019 DS-05 30 43 12 7 5 2 0 75 12 99
2019 DS-06 56 26 10 6 2 0 0 82 8 50
2018 DS 41 33 12 7 4 2 0 76 12 264
2018 DS-03 48 32 16 3 0 0 0 81 3 31
2018 DS-04 47 26 14 8 5 0 0 73 13 93
2018 DS-05 32 32 16 9 5 7 0 68 15 88
2018 DS-06 47 42 0 8 3 0 0 89 11 38
2017 DS 40 35 11 8 5 2 0 76 13 321
2017 DS-03 60 23 12 0 3 3 0 85 3 35
2017 DS-04 39 35 11 11 2 1 1 75 14 124
2017 DS-05 32 40 11 6 10 2 0 73 16 103
2017 DS-06 50 35 5 10 0 0 0 85 10 40
2014 DS 38 35 11 6 6 2 1 76 13 353
2014 DS-03 57 23 10 3 3 0 3 83 7 30
2014 DS-04 38 30 13 9 7 1 1 70 17 138
2014 DS-05 34 41 10 5 7 2 1 77 13 123
2014 DS-06 39 45 11 5 0 0 0 84 5 38
2011 DS 43 32 11 6 4 3 1 77 11 400
2011 DS-03 48 28 9 8 4 2 2 79 12 54
2011 DS-04 44 28 11 6 4 5 2 77 11 163
2011 DS-05 36 35 15 10 4 1 0 71 14 112
2011 DS-06 42 47 11 0 0 0 0 89 0 47
2008 DS 38 36 9 7 5 4 0 78 13 278
2008 DS-03 38 39 2 5 2 14 0 90 8 56
2008 DS-04 38 33 11 9 4 4 1 75 14 100
2008 DS-05 38 38 8 4 12 0 0 76 16 76
2008 DS-06 26 48 15 11 0 0 0 74 11 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 39 32 11 12 6 1 0 71 18 344
2019 DS-03 46 35 7 9 4 0 0 80 13 46
2019 DS-04 40 23 14 12 10 1 0 63 23 124
2019 DS-05 28 41 9 15 6 1 0 70 21 100
2019 DS-06 49 31 10 10 0 0 0 80 10 49
2018 DS 38 33 14 9 5 0 0 72 15 262
2018 DS-03 39 32 19 6 3 0 0 71 10 31
2018 DS-04 39 33 12 9 8 0 0 72 16 92
2018 DS-05 33 35 13 14 5 1 0 69 18 88
2018 DS-06 49 30 14 5 3 0 0 78 8 37
2017 DS 35 38 12 7 6 1 0 75 13 321
2017 DS-03 54 23 14 3 3 3 0 79 6 35
2017 DS-04 34 38 12 10 4 1 1 73 14 124
2017 DS-05 31 42 11 7 10 0 0 73 17 103
2017 DS-06 40 45 8 5 3 0 0 85 8 40
2014 DS 33 40 10 8 7 1 1 74 15 354
2014 DS-03 47 33 3 10 3 3 0 83 14 30
2014 DS-04 28 38 13 12 8 0 1 67 20 138
2014 DS-05 37 39 7 7 7 2 1 78 14 123
2014 DS-06 26 62 10 3 0 0 0 87 3 39
2011 DS 39 35 9 10 6 1 1 74 17 400
2011 DS-03 50 24 7 11 6 0 2 76 17 54
2011 DS-04 37 34 8 12 7 1 1 73 19 163
2011 DS-05 34 38 11 10 7 0 0 72 17 112
2011 DS-06 38 45 11 6 0 0 0 83 6 47
2008 DS 36 37 10 10 6 2 0 74 16 280
2008 DS-03 37 36 9 9 2 7 0 79 12 56
2008 DS-04 33 37 10 13 5 2 0 71 18 100
2008 DS-05 37 39 7 7 11 0 0 76 17 76
2008 DS-06 30 33 22 11 4 0 0 63 15 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 74 13 6 1 3 1 3 89 4 344
2019 DS-03 85 9 0 2 0 0 4 98 2 46
2019 DS-04 65 19 9 1 3 2 2 87 4 124
2019 DS-05 78 8 7 2 3 0 2 88 5 100
2019 DS-06 80 12 2 2 2 0 2 94 4 50
2017 DS 73 13 5 2 3 0 4 89 6 321
2017 DS-03 83 3 3 6 3 0 3 88 9 35
2017 DS-04 69 14 5 2 5 0 5 87 8 124
2017 DS-05 71 14 8 3 2 0 3 87 5 103
2017 DS-06 80 15 3 0 0 0 3 97 0 40
2014 DS 72 15 5 3 2 0 3 90 6 354
2014 DS-03 87 3 3 3 0 0 3 93 3 30
2014 DS-04 67 19 6 3 3 1 2 88 6 138
2014 DS-05 76 13 5 2 2 0 2 90 5 123
2014 DS-06 67 18 0 10 0 0 5 89 11 39
2011 DS 76 11 3 2 3 0 4 91 6 400
2011 DS-03 76 13 0 0 6 0 6 94 6 54
2011 DS-04 75 7 4 4 5 1 5 87 9 163
2011 DS-05 78 15 4 1 0 0 3 95 1 112
2011 DS-06 74 17 4 4 0 0 0 91 4 47
2008 DS 74 9 3 4 5 1 4 88 9 280
2008 DS-03 71 7 4 5 7 2 4 83 13 56
2008 DS-04 72 10 2 2 5 2 7 90 8 100
2008 DS-05 75 9 1 4 7 0 4 88 11 76
2008 DS-06 85 4 7 4 0 0 0 89 4 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 63 22 8 3 2 1 1 87 5 345
2019 DS-03 70 17 4 0 2 2 4 93 2 46
2019 DS-04 58 24 8 6 3 0 1 83 9 124
2019 DS-05 65 19 9 3 2 2 0 86 5 100
2019 DS-06 70 22 6 0 0 0 2 94 0 50
2017 DS 48 28 5 6 6 5 2 82 13 317
2017 DS-03 48 20 6 6 3 12 6 83 10 35
2017 DS-04 44 24 7 9 7 7 2 74 18 124
2017 DS-05 52 30 3 5 5 3 2 86 10 101
2017 DS-06 58 33 3 3 0 3 3 95 3 40
2014 DS 51 26 7 5 4 3 3 82 10 354
2014 DS-03 50 20 3 10 7 7 3 78 19 30
2014 DS-04 47 23 11 6 7 2 4 75 13 138
2014 DS-05 55 26 6 6 2 2 2 85 9 123
2014 DS-06 51 36 3 3 0 5 3 94 3 39
2011 DS 50 28 8 5 4 3 3 82 9 400
2011 DS-03 55 20 4 11 4 4 2 80 16 54
2011 DS-04 49 24 10 5 6 4 3 78 12 164
2011 DS-05 46 36 10 5 2 1 1 83 6 111
2011 DS-06 60 34 4 0 0 0 2 96 0 47

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 54 26 10 4 5 1 0 81 9 345
2019 DS-03 61 33 4 0 2 0 0 93 2 46
2019 DS-04 48 21 13 10 7 1 0 70 17 124
2019 DS-05 50 31 9 2 6 2 0 83 8 100
2019 DS-06 70 14 10 2 2 2 0 86 4 50
2018 DS 48 29 13 4 5 2 0 78 9 263
2018 DS-03 55 35 3 6 0 0 0 90 6 31
2018 DS-04 47 26 13 8 6 0 0 73 14 93
2018 DS-05 41 26 20 2 6 5 0 71 8 87
2018 DS-06 58 32 8 0 3 0 0 89 3 38
2017 DS 50 26 13 4 7 1 0 76 11 317
2017 DS-03 58 26 8 0 6 0 3 86 6 35
2017 DS-04 48 25 15 5 6 1 0 74 10 123
2017 DS-05 47 26 12 5 9 1 0 74 14 101
2017 DS-06 60 30 5 3 3 0 0 90 5 40

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 42 31 10 8 9 1 0 73 17 344
2019 DS-03 50 30 9 4 4 2 0 82 9 46
2019 DS-04 39 27 10 12 12 0 0 66 24 124
2019 DS-05 32 39 9 7 12 0 0 72 19 99
2019 DS-06 66 16 8 8 0 2 0 84 8 50
2018 DS 40 29 16 8 8 0 0 68 16 263
2018 DS-03 48 29 13 10 0 0 0 77 10 31
2018 DS-04 39 30 13 9 9 0 0 70 17 92
2018 DS-05 30 28 19 11 10 0 1 59 22 88
2018 DS-06 53 32 13 0 3 0 0 84 3 38
2017 DS 40 33 11 7 8 0 0 73 15 317
2017 DS-03 55 31 6 0 9 0 0 86 9 35
2017 DS-04 37 30 15 10 9 0 0 67 19 123
2017 DS-05 37 38 10 7 9 0 0 74 16 101
2017 DS-06 53 30 10 5 3 0 0 83 8 40
2014 DS 39 33 12 8 7 1 0 72 15 354
2014 DS-03 47 37 3 3 3 7 0 89 7 30
2014 DS-04 36 29 16 10 9 0 0 65 19 138
2014 DS-05 37 37 13 7 7 0 0 74 13 123
2014 DS-06 54 28 8 8 3 0 0 82 10 39

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 15 47 15 14 6 2 1 64 20 106
2019 DS-04 15 50 5 20 5 5 0 68 26 20
2019 DS-05 11 39 20 20 9 2 0 51 29 46
2019 DS-06 16 59 16 6 0 0 3 77 6 32
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 21 29 22 10 9 8 0 54 21 344
2019 DS-03 35 17 15 4 4 24 0 69 11 46
2019 DS-04 18 25 29 10 10 8 0 46 22 124
2019 DS-05 14 31 23 15 13 3 0 47 29 99
2019 DS-06 24 46 16 8 6 0 0 70 14 50
2018 DS 20 32 18 14 10 6 0 55 26 268
2018 DS-03 22 34 19 13 6 6 0 60 20 32
2018 DS-04 19 26 20 18 9 7 1 49 30 96
2018 DS-05 14 35 17 16 16 2 0 50 33 88
2018 DS-06 39 34 13 5 5 3 0 76 11 38
2017 DS 19 28 17 14 15 7 0 51 30 321
2017 DS-03 26 31 20 9 6 9 0 62 16 35
2017 DS-04 22 21 16 16 15 9 1 47 35 124
2017 DS-05 10 33 17 17 19 4 0 45 37 103
2017 DS-06 30 35 18 3 8 8 0 70 11 40
2014 DS 18 32 21 11 10 7 0 55 22 352
2014 DS-03 27 40 10 10 7 7 0 71 18 30
2014 DS-04 15 26 21 16 10 12 0 46 30 137
2014 DS-05 19 34 22 8 12 4 1 56 21 123
2014 DS-06 32 34 21 8 5 0 0 66 13 38
2011 DS 24 33 16 12 6 8 1 63 20 400
2011 DS-03 24 34 17 4 11 9 0 65 17 54
2011 DS-04 20 29 17 14 6 12 1 57 23 163
2011 DS-05 22 34 17 15 6 5 0 60 23 112
2011 DS-06 30 50 12 6 2 0 0 80 8 47

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 13 30 18 21 18 1 0 43 39 343
2019 DS-03 27 31 20 11 7 4 0 60 19 45
2019 DS-04 11 22 22 27 18 0 0 33 45 124
2019 DS-05 4 33 12 21 28 1 0 38 50 99
2019 DS-06 14 40 22 16 8 0 0 54 24 50
2018 DS 14 26 20 18 20 1 0 41 39 267
2018 DS-03 22 22 22 13 19 3 0 45 32 32
2018 DS-04 14 24 16 27 19 0 0 38 46 95
2018 DS-05 8 25 27 11 28 0 0 33 40 88
2018 DS-06 21 42 11 16 8 3 0 65 24 38
2017 DS 11 26 10 22 31 0 0 36 53 321
2017 DS-03 17 34 14 14 20 0 0 51 35 35
2017 DS-04 15 23 13 19 30 0 0 38 49 124
2017 DS-05 2 21 8 28 41 0 0 23 69 103
2017 DS-06 15 33 8 25 20 0 0 48 45 40
2014 DS 10 21 19 27 22 1 0 31 50 352
2014 DS-03 13 33 7 30 17 0 0 47 47 30
2014 DS-04 11 15 16 34 23 1 0 26 57 137
2014 DS-05 7 21 23 23 25 1 0 28 49 122
2014 DS-06 18 28 23 15 15 0 0 46 31 39
2011 DS 15 32 19 17 15 2 0 48 32 400
2011 DS-03 15 33 25 17 6 4 0 50 23 54
2011 DS-04 10 36 15 15 20 4 1 48 37 163
2011 DS-05 14 27 23 21 15 0 0 41 36 112
2011 DS-06 28 30 22 16 2 2 0 59 19 47
2008 DS 25 35 15 14 8 2 0 61 23 280
2008 DS-03 18 32 18 16 11 5 0 53 28 56
2008 DS-04 20 30 24 14 9 3 0 51 24 100
2008 DS-05 32 42 8 11 8 0 0 74 18 76
2008 DS-06 19 56 0 19 7 0 0 74 26 27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 6 21 23 23 23 4 0 29 48 342
2019 DS-03 13 20 30 15 7 15 0 38 26 46
2019 DS-04 7 14 24 27 24 3 1 21 53 123
2019 DS-05 0 23 22 20 34 0 0 23 54 98
2019 DS-06 6 38 16 28 12 0 0 44 40 50
2018 DS 6 23 24 22 22 3 0 30 46 268
2018 DS-03 13 22 16 22 22 6 0 37 47 32
2018 DS-04 6 26 19 23 22 4 0 34 47 96
2018 DS-05 2 16 27 22 32 1 0 18 54 88
2018 DS-06 8 29 34 26 3 0 0 37 29 38
2017 DS 8 18 18 21 32 2 0 26 55 321
2017 DS-03 14 25 17 14 23 6 0 42 40 35
2017 DS-04 9 18 19 16 33 3 1 28 51 124
2017 DS-05 1 10 17 32 38 2 0 11 71 103
2017 DS-06 8 30 20 20 23 0 0 38 43 40
2014 DS 7 16 22 29 25 2 0 23 55 353
2014 DS-03 13 23 7 30 23 3 0 38 55 30
2014 DS-04 7 12 20 28 30 3 0 19 60 137
2014 DS-05 5 15 30 26 24 0 0 19 50 123
2014 DS-06 13 28 8 36 15 0 0 41 51 39
2011 DS 7 26 21 28 12 4 0 35 42 401
2011 DS-03 11 21 22 32 6 7 1 35 41 54
2011 DS-04 4 24 23 27 16 6 0 30 46 164
2011 DS-05 8 22 27 30 11 1 0 31 42 112
2011 DS-06 4 51 9 32 4 0 0 55 36 47
2008 DS 10 34 23 16 11 5 0 47 29 279
2008 DS-03 7 22 22 26 11 13 0 33 42 56
2008 DS-04 15 22 27 14 14 7 0 40 31 99
2008 DS-05 3 53 22 14 7 1 0 56 21 76
2008 DS-06 7 56 15 7 15 0 0 63 22 27

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 8 27 20 24 19 1 0 36 44 343
2019 DS-03 11 30 26 22 4 7 0 44 28 46
2019 DS-04 11 18 18 30 23 1 0 29 53 123
2019 DS-05 3 26 23 22 25 0 0 29 47 99
2019 DS-06 8 48 14 22 8 0 0 56 30 50
2018 DS 8 26 18 26 21 1 0 34 48 268
2018 DS-03 9 22 6 28 28 6 0 33 60 32
2018 DS-04 8 26 13 28 23 2 0 35 52 96
2018 DS-05 7 27 17 27 22 0 0 34 49 88
2018 DS-06 8 32 34 21 5 0 0 39 26 38
2017 DS 10 23 18 23 25 1 1 33 49 320
2017 DS-03 19 29 20 14 14 3 0 50 30 35
2017 DS-04 11 23 15 21 28 1 2 34 51 124
2017 DS-05 3 20 17 26 32 1 0 24 59 103
2017 DS-06 15 23 28 28 8 0 0 38 35 40
2014 DS 5 24 22 29 19 1 0 29 49 353
2014 DS-03 7 13 17 40 20 3 0 21 62 30
2014 DS-04 4 26 19 28 21 1 0 30 50 137
2014 DS-05 4 23 24 30 19 0 0 27 49 123
2014 DS-06 10 31 21 33 5 0 0 41 38 39
2011 DS 9 34 17 26 12 2 0 44 39 401
2011 DS-03 8 37 20 28 6 2 0 46 35 54
2011 DS-04 9 28 17 25 17 4 0 38 44 164
2011 DS-05 10 36 18 27 10 0 0 46 37 112
2011 DS-06 6 45 17 30 2 0 0 51 32 47
2008 DS 13 37 17 19 10 3 0 52 31 280
2008 DS-03 16 25 14 20 17 7 0 45 40 56
2008 DS-04 11 30 18 26 11 4 0 42 39 100
2008 DS-05 12 53 14 13 8 0 0 64 21 76
2008 DS-06 7 44 26 15 7 0 0 52 22 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 47 30 10 4 2 7 1 82 7 345
2019 DS-03 41 35 4 2 0 17 0 92 3 46
2019 DS-04 35 31 16 7 2 6 2 72 10 124
2019 DS-05 58 26 7 1 2 6 0 89 3 100
2019 DS-06 52 32 10 4 0 2 0 86 4 50
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 14 45 16 17 7 1 0 60 24 345
2019 DS-03 26 48 13 13 0 0 0 74 13 46
2019 DS-04 12 38 16 26 7 1 0 50 33 124
2019 DS-05 7 45 22 13 12 1 0 53 25 100
2019 DS-06 18 60 10 8 4 0 0 78 12 50
2018 DS 13 36 22 20 8 1 0 49 29 264
2018 DS-03 16 39 26 16 3 0 0 55 19 31
2018 DS-04 14 32 20 23 10 1 0 47 33 93
2018 DS-05 8 35 22 24 11 0 0 43 35 88
2018 DS-06 19 43 19 14 3 3 0 64 17 37
2017 DS 14 34 19 20 13 1 0 48 33 321
2017 DS-03 31 40 12 9 9 0 0 71 17 35
2017 DS-04 15 32 22 18 11 2 0 48 30 124
2017 DS-05 3 30 19 29 17 1 0 33 47 103
2017 DS-06 23 38 15 13 13 0 0 60 25 40
2014 DS 12 36 21 19 10 1 0 49 30 353
2014 DS-03 17 37 23 7 13 3 0 55 21 30
2014 DS-04 9 31 22 25 12 1 1 41 37 137
2014 DS-05 13 38 20 20 10 0 0 51 29 123
2014 DS-06 18 49 23 5 5 0 0 67 10 39
2011 DS 17 45 15 16 7 0 0 62 23 400
2011 DS-03 23 48 6 13 9 0 0 71 23 54
2011 DS-04 12 45 18 17 7 0 0 58 25 163
2011 DS-05 18 44 17 16 5 0 0 62 21 112
2011 DS-06 21 45 15 14 4 0 0 66 19 47

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 5 25 23 26 20 1 0 30 47 344
2019 DS-03 11 41 24 20 4 0 0 52 24 46
2019 DS-04 3 19 19 33 24 2 0 23 58 124
2019 DS-05 2 19 28 26 25 0 0 21 51 100
2019 DS-06 6 33 24 20 16 0 0 39 37 49

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 19 38 18 14 7 4 1 59 22 344
2019 DS-03 22 41 26 9 0 2 0 64 9 46
2019 DS-04 17 36 21 13 7 5 1 56 21 124
2019 DS-05 12 36 15 18 12 5 1 52 32 99
2019 DS-06 24 52 8 10 4 2 0 78 14 50
2018 DS 21 37 20 13 8 1 0 59 21 265
2018 DS-03 25 22 22 19 9 3 0 48 29 32
2018 DS-04 16 43 16 14 9 2 0 60 23 93
2018 DS-05 24 28 28 11 8 0 0 52 19 88
2018 DS-06 24 55 8 13 0 0 0 79 13 38
2017 DS 26 38 16 10 7 2 1 66 17 321
2017 DS-03 29 43 6 12 6 5 0 76 18 35
2017 DS-04 27 32 18 12 6 2 3 62 19 124
2017 DS-05 17 44 20 9 9 1 0 62 18 103
2017 DS-06 30 48 13 5 3 3 0 79 8 40
2014 DS 28 39 16 10 5 2 1 69 15 353
2014 DS-03 23 43 10 20 3 0 0 67 23 30
2014 DS-04 26 39 14 12 6 1 1 67 19 137
2014 DS-05 24 41 20 6 5 3 0 67 12 123
2014 DS-06 51 33 8 5 3 0 0 85 8 39
2011 DS 29 38 12 11 7 2 1 69 18 401
2011 DS-03 33 39 11 9 6 2 0 74 15 54
2011 DS-04 29 37 10 11 8 4 1 69 20 164
2011 DS-05 21 36 19 14 8 0 2 58 23 112
2011 DS-06 37 46 11 4 0 2 0 85 4 47
2008 DS 30 37 12 13 5 3 0 70 18 280
2008 DS-03 23 34 9 23 9 2 0 58 33 56
2008 DS-04 32 31 18 8 4 6 1 68 13 100
2008 DS-05 29 46 4 13 7 1 0 76 20 76
2008 DS-06 26 52 15 7 0 0 0 78 7 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 18 37 28 10 6 1 0 55 17 342
2019 DS-03 22 39 30 4 4 0 0 61 9 46
2019 DS-04 18 28 35 14 4 2 0 46 18 123
2019 DS-05 10 41 27 10 12 0 0 51 22 98
2019 DS-06 22 50 12 10 4 2 0 73 14 50
2018 DS 22 39 21 12 4 1 0 62 16 266
2018 DS-03 25 31 31 9 3 0 0 56 13 32
2018 DS-04 19 43 17 17 4 0 0 62 21 94
2018 DS-05 20 34 26 14 6 0 0 54 20 87
2018 DS-06 34 50 13 0 0 3 0 86 0 38

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 14 23 21 16 16 9 1 41 35 343
2019 DS-03 20 22 22 24 4 9 0 45 31 46
2019 DS-04 6 22 22 19 21 10 1 31 45 123
2019 DS-05 12 25 19 14 19 10 1 42 37 100
2019 DS-06 24 30 20 10 8 6 2 59 20 50
2018 DS 14 23 17 18 18 8 2 41 40 266
2018 DS-03 9 31 3 13 19 25 0 54 42 32
2018 DS-04 11 17 16 24 22 6 3 31 52 94
2018 DS-05 18 17 23 15 20 7 0 38 37 87
2018 DS-06 18 39 21 16 3 3 0 59 19 38
2017 DS 12 23 19 15 18 12 2 40 37 321
2017 DS-03 12 25 17 14 9 23 0 48 30 35
2017 DS-04 11 19 15 20 18 14 2 36 46 124
2017 DS-05 13 19 24 12 22 8 2 36 38 103
2017 DS-06 13 43 20 13 5 5 3 59 19 40
2014 DS 11 26 17 18 16 10 2 42 38 353
2014 DS-03 7 27 13 23 17 13 0 38 46 30
2014 DS-04 9 20 16 20 23 11 1 33 48 137
2014 DS-05 10 33 16 18 12 8 2 48 34 123
2014 DS-06 28 23 26 10 3 10 0 57 14 39
2011 DS 13 23 19 17 14 12 3 42 36 401
2011 DS-03 8 28 24 16 9 11 4 42 30 54
2011 DS-04 12 20 13 17 18 16 4 39 44 164
2011 DS-05 11 23 23 19 12 11 2 39 35 112
2011 DS-06 26 32 19 17 4 2 0 59 21 47
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Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DS 17 36 18 16 13 0 0 53 29 344
2019 DS-03 33 43 13 7 4 0 0 76 11 46
2019 DS-04 14 31 25 18 13 0 0 44 31 124
2019 DS-05 13 30 12 25 20 0 0 43 45 100
2019 DS-06 16 52 16 8 8 0 0 68 16 50
2018 DS 17 31 18 19 14 0 1 48 33 266
2018 DS-03 25 38 19 9 6 3 0 65 16 32
2018 DS-04 19 26 20 22 13 0 0 45 35 94
2018 DS-05 11 26 18 25 18 0 1 38 44 88
2018 DS-06 16 51 14 11 5 0 3 69 17 37
2017 DS 23 31 15 15 14 1 0 55 30 321
2017 DS-03 45 32 12 3 9 0 0 77 12 35