2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - CX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 12 49 10 19 10 0 0 62 29 1793
2019 CX-01 11 48 10 17 13 1 0 60 30 651
2019 CX-02 11 50 9 21 9 0 0 61 30 769
2019 CX-03 13 37 7 26 17 0 0 50 43 46
2019 CX-04 18 53 9 16 4 0 0 71 20 275
2017 CX 9 50 9 20 12 0 0 59 32 1762
2017 CX-01 7 47 10 22 13 0 0 55 35 638
2017 CX-02 7 49 9 22 12 0 0 57 34 828
2014 CX 12 52 10 19 8 0 0 64 26 2853
2014 CX-01 13 53 9 17 7 0 0 66 24 1184
2014 CX-02 9 51 10 21 10 0 0 59 31 1211
2011 CX 14 52 9 16 8 0 0 66 25 3129
2011 CX-01 14 53 9 16 8 0 0 67 24 1389
2011 CX-02 12 50 10 18 10 0 0 62 28 1263
2008 CX 11 46 9 20 14 0 0 57 34 2192
2008 CX-01 9 45 10 21 15 0 0 54 36 881
2008 CX-02 10 44 9 22 15 0 0 54 38 936

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 65 20 7 3 3 0 2 87 6 1785
2019 CX-01 62 21 8 3 4 0 2 85 7 649
2019 CX-02 65 21 6 3 3 0 2 88 6 764
2019 CX-03 59 24 7 7 4 0 0 83 11 46
2019 CX-04 73 15 5 3 3 0 1 90 6 274
2017 CX 63 23 7 2 3 0 1 88 6 1760
2017 CX-01 62 24 7 2 3 0 1 88 5 637
2017 CX-02 62 24 7 3 4 0 1 87 6 827
2014 CX 62 25 7 3 3 0 1 88 6 2849
2014 CX-01 62 26 6 2 3 1 1 89 5 1182
2014 CX-02 60 25 7 3 4 0 1 86 7 1208
2011 CX 67 21 5 3 2 0 1 90 6 3127
2011 CX-01 68 22 4 2 2 0 1 91 5 1387
2011 CX-02 65 21 5 3 3 0 2 89 6 1263
2008 CX 73 18 4 2 2 0 1 92 4 2191
2008 CX-01 72 17 5 2 2 0 1 90 5 880
2008 CX-02 72 19 4 1 2 0 1 92 4 936

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 12 32 14 22 19 0 0 44 41 1789
2019 CX-01 10 30 17 23 20 0 0 40 43 650
2019 CX-02 8 33 13 24 22 0 0 41 46 768
2019 CX-03 24 39 11 11 15 0 0 63 26 46
2019 CX-04 24 38 12 17 9 0 0 62 26 273
2017 CX 10 31 13 24 21 0 0 41 45 1761
2017 CX-01 9 29 15 25 22 0 0 38 47 638
2017 CX-02 8 31 12 25 24 0 0 39 49 827
2014 CX 12 33 15 23 17 0 0 44 40 2851
2014 CX-01 11 34 18 22 14 0 0 46 36 1183
2014 CX-02 9 31 14 25 21 0 0 40 46 1210
2011 CX 13 34 16 20 16 0 1 47 36 3122
2011 CX-01 12 37 19 17 13 1 1 50 31 1388
2011 CX-02 10 30 13 24 22 1 0 41 46 1256

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 12 37 12 22 17 0 0 49 39 1790
2019 CX-01 11 35 12 22 20 0 0 46 42 651
2019 CX-02 11 36 12 23 17 0 0 47 41 767
2019 CX-03 15 46 4 24 11 0 0 61 35 46
2019 CX-04 16 47 11 19 7 0 0 63 26 274
2018 CX 10 45 10 21 14 0 0 55 35 1284
2018 CX-01 10 43 11 19 16 0 0 53 36 455
2018 CX-02 9 44 9 24 14 0 0 53 39 553
2018 CX-03 25 52 6 8 8 0 0 77 17 50
2018 CX-04 10 55 8 19 9 0 0 64 28 165
2017 CX 8 35 14 23 20 0 0 43 43 1760
2017 CX-01 8 36 14 21 21 0 0 44 41 637
2017 CX-02 7 34 13 25 21 0 0 41 46 827
2014 CX 9 37 15 22 17 0 0 47 39 2853
2014 CX-01 12 39 16 20 14 0 0 51 34 1183
2014 CX-02 6 36 13 24 20 0 0 43 44 1211
2011 CX 14 45 12 17 11 0 0 59 29 3129
2011 CX-01 17 46 11 16 10 0 0 63 26 1388
2011 CX-02 12 43 12 19 14 0 0 56 32 1262
2008 CX 10 40 11 23 15 0 0 50 38 2192
2008 CX-01 11 42 10 22 15 0 0 53 37 880
2008 CX-02 8 36 13 25 18 0 0 44 43 936

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 12 34 14 22 18 0 0 46 40 1781
2019 CX-01 8 29 14 26 22 1 0 38 48 649
2019 CX-02 10 33 14 24 19 0 0 43 43 765
2019 CX-03 24 39 20 7 11 0 0 63 17 46
2019 CX-04 22 50 14 10 5 0 0 71 15 269
2017 CX 10 34 15 22 18 0 0 44 41 1755
2017 CX-01 7 29 17 24 23 0 0 36 47 636
2017 CX-02 7 34 15 24 19 0 0 41 44 824
2014 CX 12 38 16 22 12 0 0 50 34 2851
2014 CX-01 11 39 18 20 11 0 0 50 32 1183
2014 CX-02 9 36 15 27 14 0 0 45 40 1210

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 13 28 20 17 22 1 0 41 39 1791
2019 CX-01 10 26 19 19 24 1 0 37 43 651
2019 CX-02 11 25 21 17 25 0 1 36 42 768
2019 CX-03 39 35 15 7 4 0 0 74 11 46
2019 CX-04 19 37 19 13 11 0 0 56 25 275
2018 CX 11 28 19 19 22 0 0 39 42 1283
2018 CX-01 12 27 20 18 22 0 0 39 40 455
2018 CX-02 8 26 16 21 28 0 0 35 49 554
2018 CX-03 25 36 25 8 6 0 0 61 14 50
2018 CX-04 15 33 24 20 6 1 1 49 27 163
2017 CX 9 27 19 21 24 0 0 36 45 1759
2017 CX-01 9 27 21 17 26 0 0 36 44 637
2017 CX-02 7 24 18 24 27 0 0 31 51 826
2014 CX 11 29 21 19 20 1 0 40 39 2847
2014 CX-01 11 32 23 17 16 1 0 43 33 1181
2014 CX-02 8 27 18 21 24 1 0 35 46 1208
2011 CX 14 33 19 16 17 0 1 48 33 3128
2011 CX-01 14 35 21 14 14 1 0 50 29 1389
2011 CX-02 13 31 16 17 22 0 1 44 39 1262

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 11 29 19 14 26 0 0 40 41 1789
2019 CX-01 8 25 18 16 32 0 0 33 48 648
2019 CX-02 9 27 22 15 27 0 0 36 42 769
2019 CX-03 41 39 13 2 4 0 0 80 7 46
2019 CX-04 17 41 16 13 13 0 0 59 25 275
2018 CX 10 29 16 18 27 0 0 39 45 1284
2018 CX-01 9 24 16 19 32 0 0 33 51 455
2018 CX-02 9 25 17 18 31 0 0 34 49 553
2018 CX-03 31 46 12 9 2 0 0 77 11 50
2018 CX-04 12 46 17 14 10 0 0 59 24 164
2017 CX 9 33 19 14 25 0 0 42 39 1760
2017 CX-01 8 28 21 13 30 0 0 36 43 637
2017 CX-02 8 33 18 16 25 0 0 41 41 829
2014 CX 12 37 20 14 15 0 0 50 30 2851
2014 CX-01 12 35 22 14 16 1 0 48 30 1183
2014 CX-02 11 37 19 15 18 0 0 48 33 1210
2011 CX 20 36 18 12 15 0 0 56 26 3128
2011 CX-01 19 33 19 12 16 0 0 53 28 1390
2011 CX-02 17 36 18 13 16 0 0 53 29 1261
2008 CX 17 35 18 15 14 0 0 53 30 2186
2008 CX-01 16 33 20 16 15 0 0 49 30 878
2008 CX-02 14 35 18 15 17 0 0 50 32 933

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 6 20 17 22 35 0 0 26 57 1789
2019 CX-01 4 15 19 19 43 0 0 19 62 648
2019 CX-02 4 20 15 25 36 0 0 23 62 769
2019 CX-03 26 30 17 9 17 0 0 57 26 46
2019 CX-04 11 34 19 20 15 0 0 46 36 274
2018 CX 5 18 16 18 43 0 0 23 62 1281
2018 CX-01 5 16 14 15 50 0 0 20 65 454
2018 CX-02 3 14 15 20 47 0 0 17 68 554
2018 CX-03 17 35 13 17 19 0 0 52 36 50
2018 CX-04 7 30 25 22 17 0 0 37 38 162
2017 CX 4 16 17 23 40 0 0 20 63 1756
2017 CX-01 4 12 18 22 43 0 0 17 66 635
2017 CX-02 2 15 14 23 45 0 1 17 69 827
2014 CX 5 21 21 23 29 0 0 26 52 2851
2014 CX-01 4 20 25 22 28 0 0 24 51 1183
2014 CX-02 3 20 18 25 33 0 0 24 58 1209
2011 CX 6 26 19 21 27 0 0 32 48 3132
2011 CX-01 5 24 22 20 28 1 0 29 48 1390
2011 CX-02 6 23 16 23 31 0 0 29 55 1262

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 10 35 22 20 13 0 0 45 33 1776
2019 CX-01 8 31 24 20 17 0 0 39 37 645
2019 CX-02 9 34 22 21 14 0 0 43 35 762
2019 CX-03 28 52 9 9 2 0 0 80 11 46
2019 CX-04 15 46 16 18 5 0 0 61 23 271
2018 CX 12 33 21 18 16 0 0 45 34 1284
2018 CX-01 12 31 21 18 18 0 0 43 36 454
2018 CX-02 9 32 24 19 17 0 0 40 36 555
2018 CX-03 31 42 13 12 2 0 0 73 14 50
2018 CX-04 15 44 15 17 9 0 0 59 26 164
2017 CX 9 36 20 18 16 0 0 45 34 1758
2017 CX-01 9 35 21 18 16 0 0 44 34 636
2017 CX-02 8 34 21 20 17 0 0 42 37 829

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 14 33 21 15 16 1 0 47 31 1782
2019 CX-01 10 27 24 17 21 1 0 37 38 649
2019 CX-02 11 33 22 17 17 0 0 45 34 762
2019 CX-03 37 48 7 4 4 0 0 85 9 46
2019 CX-04 25 44 18 10 3 0 0 70 13 274
2018 CX 15 37 20 14 14 1 0 52 28 1285
2018 CX-01 11 32 21 17 18 1 0 43 35 456
2018 CX-02 13 35 23 14 16 0 0 48 29 553
2018 CX-03 45 42 4 6 2 0 0 88 8 50
2018 CX-04 21 55 13 7 3 1 0 77 10 164
2017 CX 12 33 22 14 18 1 0 46 32 1757
2017 CX-01 11 30 22 16 20 1 1 41 37 637
2017 CX-02 9 32 24 15 20 0 0 41 35 828
2014 CX 13 36 23 14 12 1 0 50 26 2848
2014 CX-01 12 36 25 13 12 1 0 49 25 1180
2014 CX-02 11 34 23 16 14 1 0 46 31 1210
2011 CX 16 38 21 12 12 1 0 54 24 3130
2011 CX-01 14 37 23 12 12 2 0 52 25 1389
2011 CX-02 13 37 21 14 15 1 0 50 28 1261
2008 CX 21 35 18 12 12 1 0 57 25 2192
2008 CX-01 20 34 20 12 13 2 0 55 26 882
2008 CX-02 17 35 19 14 14 1 0 53 28 935

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 7 19 18 20 35 0 0 26 55 1786
2019 CX-01 4 15 18 19 43 1 0 19 62 649
2019 CX-02 5 16 19 22 37 0 0 21 59 766
2019 CX-03 22 48 15 9 7 0 0 70 15 46
2019 CX-04 15 34 18 18 15 0 0 49 33 273
2018 CX 6 19 17 20 38 0 0 25 58 1283
2018 CX-01 5 17 16 17 45 0 0 22 62 456
2018 CX-02 4 15 17 22 42 0 0 19 64 552
2018 CX-03 14 39 24 17 6 0 0 54 23 50
2018 CX-04 9 35 21 20 14 0 0 44 34 163
2017 CX 4 18 18 18 40 0 0 22 59 1755
2017 CX-01 5 15 18 18 43 0 0 20 62 636
2017 CX-02 2 15 18 19 45 0 0 18 64 828

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 27 36 18 7 12 0 0 63 19 1780
2019 CX-01 22 35 19 9 15 0 0 57 24 648
2019 CX-02 25 36 19 7 12 0 0 62 19 761
2019 CX-03 57 33 9 0 2 0 0 89 2 46
2019 CX-04 38 40 13 4 5 0 0 78 9 274
2018 CX 27 38 17 8 10 0 0 66 18 1280
2018 CX-01 25 36 19 9 11 0 0 60 20 453
2018 CX-02 24 39 17 8 12 0 0 63 20 552
2018 CX-03 58 25 11 4 2 0 0 83 6 50
2018 CX-04 33 50 9 7 2 0 0 82 9 163
2017 CX 29 39 15 8 8 0 0 68 16 1753
2017 CX-01 25 38 16 10 10 0 0 64 20 633
2017 CX-02 28 40 17 7 8 0 0 68 15 825
2014 CX 39 36 14 4 5 0 0 76 10 2848
2014 CX-01 38 36 17 4 5 0 0 74 9 1180
2014 CX-02 37 36 14 5 6 0 0 74 12 1210
2011 CX 40 38 13 5 4 0 0 78 9 3129
2011 CX-01 39 37 14 5 5 0 0 76 10 1388
2011 CX-02 37 39 13 6 5 0 0 76 11 1262

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 8 23 17 21 31 0 0 31 52 1783
2019 CX-01 5 15 17 22 40 0 0 20 63 646
2019 CX-02 5 23 18 22 31 0 0 28 54 765
2019 CX-03 24 37 13 20 7 0 0 61 26 46
2019 CX-04 17 42 15 15 11 0 0 59 26 274
2018 CX 6 24 15 22 33 0 0 30 55 1286
2018 CX-01 4 17 15 22 41 0 0 22 63 455
2018 CX-02 4 22 14 22 37 0 0 26 60 555
2018 CX-03 11 34 22 21 13 0 0 45 34 49
2018 CX-04 13 42 16 21 7 0 0 56 28 165
2017 CX 6 24 16 23 30 0 0 30 53 1751
2017 CX-01 5 18 18 24 35 0 0 23 59 632
2017 CX-02 4 24 16 25 32 0 0 28 56 823
2014 CX 5 26 18 26 24 0 0 32 50 2849
2014 CX-01 4 22 21 27 25 0 0 27 52 1181
2014 CX-02 4 24 16 29 27 0 0 28 56 1210
2011 CX 8 29 18 21 23 0 1 38 44 3132
2011 CX-01 6 24 21 22 26 1 1 30 49 1390
2011 CX-02 7 29 16 23 25 0 1 36 48 1263

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 9 21 20 18 32 0 0 30 50 1786
2019 CX-01 6 13 20 19 41 1 0 20 60 648
2019 CX-02 6 19 22 20 33 0 0 25 53 765
2019 CX-03 17 52 11 11 9 0 0 70 20 46
2019 CX-04 19 39 17 13 12 0 0 58 26 275
2018 CX 8 20 18 20 34 0 0 28 54 1281
2018 CX-01 6 15 17 19 42 0 0 22 61 454
2018 CX-02 5 17 17 23 37 0 0 22 60 552
2018 CX-03 23 40 14 12 10 0 0 63 23 50
2018 CX-04 13 37 23 17 9 0 0 51 26 163
2017 CX 6 20 18 23 32 0 0 27 55 1748
2017 CX-01 5 17 19 23 36 0 0 21 59 631
2017 CX-02 4 20 17 24 35 0 0 24 59 823
2014 CX 8 25 22 22 23 0 0 33 45 2849
2014 CX-01 7 22 25 23 23 0 0 29 46 1182
2014 CX-02 5 23 19 24 28 0 0 29 52 1208

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 7 23 25 22 22 0 0 31 44 1767
2019 CX-01 5 18 26 22 28 1 1 23 50 642
2019 CX-02 5 22 26 24 23 0 0 27 47 760
2019 CX-03 23 30 25 18 5 0 0 52 23 44
2019 CX-04 14 40 22 16 8 0 0 54 24 269
2018 CX 7 20 20 22 31 0 0 27 53 1278
2018 CX-01 7 17 20 22 34 0 0 24 56 453
2018 CX-02 4 17 20 22 36 0 0 22 59 549
2018 CX-03 19 31 21 17 12 0 0 50 29 50
2018 CX-04 10 34 24 19 13 0 0 44 32 164
2017 CX 5 22 23 22 27 0 0 27 50 1751
2017 CX-01 3 22 25 22 28 0 0 25 50 633
2017 CX-02 4 18 22 24 31 0 0 22 56 822
2014 CX 7 26 27 22 19 0 0 33 40 2847
2014 CX-01 6 25 28 22 18 1 1 31 40 1182
2014 CX-02 5 23 26 24 22 0 0 28 46 1206
2011 CX 12 36 25 15 10 1 1 49 25 3125
2011 CX-01 13 35 28 14 9 1 1 49 23 1388
2011 CX-02 10 34 24 18 12 1 0 45 31 1258

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 20 39 20 10 11 0 0 59 21 1791
2019 CX-01 17 35 24 12 12 0 0 52 24 650
2019 CX-02 18 40 21 9 11 1 0 59 20 770
2019 CX-03 54 39 4 0 2 0 0 93 2 46
2019 CX-04 24 49 12 9 6 0 0 73 15 273
2018 CX 20 37 21 11 11 0 0 57 22 1283
2018 CX-01 20 32 21 13 13 1 0 52 26 453
2018 CX-02 16 37 24 11 12 0 0 53 23 555
2018 CX-03 42 46 5 4 4 0 0 87 8 49
2018 CX-04 23 49 15 9 4 0 0 72 13 164
2017 CX 18 42 19 10 11 0 0 60 21 1747
2017 CX-01 16 41 21 9 13 0 0 57 22 630
2017 CX-02 17 41 20 11 10 0 0 58 22 822
2014 CX 25 45 16 7 6 0 0 71 13 2842
2014 CX-01 25 46 16 6 6 0 0 72 12 1181
2014 CX-02 23 45 17 8 7 0 0 68 15 1204
2011 CX 31 45 12 6 5 0 0 76 12 3128
2011 CX-01 32 44 13 5 6 0 0 76 11 1389
2011 CX-02 28 45 13 8 6 0 0 73 14 1263
2008 CX 30 47 10 8 4 0 0 77 13 2194
2008 CX-01 30 47 11 8 4 0 0 77 12 881
2008 CX-02 26 48 11 9 6 0 0 75 15 937

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 31 31 23 7 4 0 3 65 11 1774
2019 CX-01 39 32 16 4 3 0 6 76 7 644
2019 CX-02 27 30 28 8 5 1 1 59 13 763
2019 CX-03 48 35 15 0 2 0 0 83 2 46
2019 CX-04 22 30 29 13 5 0 0 53 18 269
2018 CX 31 35 20 7 4 0 3 69 11 1286
2018 CX-01 38 31 14 6 4 0 7 74 11 456
2018 CX-02 29 36 24 5 5 0 2 66 10 554
2018 CX-03 31 36 27 6 0 0 0 67 6 50
2018 CX-04 18 45 18 14 4 0 1 64 18 164
2017 CX 33 36 17 6 2 0 4 73 9 1761
2017 CX-01 41 33 13 4 1 1 7 81 5 637
2017 CX-02 31 37 20 6 3 0 2 70 9 828
2014 CX 30 38 22 6 3 0 2 69 9 2850
2014 CX-01 37 39 16 3 2 0 3 78 5 1183
2014 CX-02 26 37 27 7 3 0 1 63 10 1209
2011 CX 33 35 19 7 3 0 3 70 11 3127
2011 CX-01 43 35 13 3 1 0 5 82 4 1386
2011 CX-02 29 35 22 8 5 0 1 65 13 1261
2008 CX 27 37 21 8 5 0 2 65 13 2190
2008 CX-01 35 39 16 3 2 0 4 78 5 879
2008 CX-02 24 36 23 9 7 0 1 61 16 936

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 25 31 30 9 3 1 1 12 58 1791
2019 CX-01 30 30 26 8 3 2 2 11 62 650
2019 CX-02 25 32 31 8 3 1 1 11 58 769
2019 CX-03 13 33 35 11 9 0 0 20 46 46
2019 CX-04 20 32 33 11 3 0 1 14 53 274
2018 CX 23 34 30 9 3 1 2 11 58 1284
2018 CX-01 25 31 27 11 3 1 3 14 58 456
2018 CX-02 24 34 32 6 2 1 1 9 59 553
2018 CX-03 12 27 38 21 2 0 0 23 40 50
2018 CX-04 14 44 32 8 2 0 1 10 58 163
2017 CX 22 33 29 8 3 1 3 12 58 1760
2017 CX-01 23 30 28 10 4 1 5 14 56 637
2017 CX-02 22 34 30 7 3 1 2 10 59 827
2014 CX 14 35 35 11 3 1 2 14 50 2848
2014 CX-01 13 29 35 13 4 2 3 18 45 1182
2014 CX-02 14 39 33 9 2 1 1 12 54 1207
2011 CX 15 35 30 12 4 1 3 16 52 3123
2011 CX-01 14 32 30 13 5 2 5 19 49 1385
2011 CX-02 17 36 30 11 3 1 2 15 54 1261
2008 CX 18 38 29 10 3 1 1 13 57 2190
2008 CX-01 18 34 30 12 3 1 2 15 54 879
2008 CX-02 20 39 29 9 2 0 1 11 60 935

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 30 29 25 10 4 1 1 14 61 1791
2019 CX-01 33 30 21 8 4 2 2 13 65 650
2019 CX-02 32 27 25 10 3 1 1 14 61 770
2019 CX-03 11 30 33 15 11 0 0 26 41 46
2019 CX-04 24 30 28 12 4 0 0 17 55 275
2018 CX 31 32 22 9 3 1 1 13 64 1282
2018 CX-01 32 33 17 10 4 1 2 15 67 455
2018 CX-02 33 30 24 8 3 1 1 11 65 553
2018 CX-03 19 27 31 19 4 0 0 23 46 50
2018 CX-04 22 37 31 7 2 0 1 9 60 162
2017 CX 28 29 26 9 3 1 3 13 60 1754
2017 CX-01 30 27 26 8 4 2 4 13 60 635
2017 CX-02 29 32 25 9 3 1 2 12 62 824
2014 CX 18 32 31 12 4 2 1 17 51 2850
2014 CX-01 15 28 32 13 5 3 3 20 46 1184
2014 CX-02 21 35 29 11 3 1 1 14 57 1207
2011 CX 19 29 27 13 6 2 3 21 51 3121
2011 CX-01 18 28 27 14 7 3 4 22 49 1386
2011 CX-02 21 31 26 13 5 2 2 19 54 1260
2008 CX 22 32 27 12 4 1 1 17 55 2187
2008 CX-01 20 30 27 13 5 2 2 19 52 877
2008 CX-02 25 34 26 11 4 0 1 14 59 935

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 25 28 26 12 4 2 3 16 56 1788
2019 CX-01 26 27 23 11 4 5 5 16 59 648
2019 CX-02 27 27 27 11 4 1 2 15 57 769
2019 CX-03 24 28 26 13 9 0 0 22 52 46
2019 CX-04 20 30 29 16 4 0 1 20 51 273
2018 CX 27 29 26 9 4 3 3 13 59 1280
2018 CX-01 27 26 25 9 4 4 5 14 59 454
2018 CX-02 27 31 26 9 3 2 3 12 61 551
2018 CX-03 27 23 27 14 6 0 2 21 51 50
2018 CX-04 21 33 30 9 4 1 1 14 55 163
2017 CX 27 28 26 10 3 2 5 14 59 1757
2017 CX-01 28 24 25 8 3 4 7 13 59 636
2017 CX-02 27 30 24 11 3 1 4 15 60 825
2014 CX 22 32 28 10 3 3 2 14 57 2847
2014 CX-01 18 30 29 12 4 4 4 17 52 1182
2014 CX-02 25 32 27 8 3 2 2 12 60 1207
2011 CX 24 30 24 10 4 3 4 16 58 3116
2011 CX-01 22 27 25 11 5 5 6 18 55 1382
2011 CX-02 26 33 23 10 3 2 3 14 62 1257
2008 CX 25 32 26 11 3 2 2 14 59 2185
2008 CX-01 25 30 25 11 3 3 3 15 58 875
2008 CX-02 26 32 26 10 3 1 1 13 60 936

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 9 15 33 24 10 2 6 38 26 1790
2019 CX-01 10 13 24 25 12 4 12 45 27 652
2019 CX-02 9 14 38 26 8 1 3 36 24 767
2019 CX-03 2 17 26 24 26 2 2 52 20 46
2019 CX-04 10 23 39 19 7 0 1 27 34 273
2018 CX 10 13 34 26 9 1 7 38 25 1274
2018 CX-01 10 13 23 26 11 3 15 45 28 452
2018 CX-02 10 13 40 25 9 1 3 35 23 549
2018 CX-03 8 13 36 33 10 0 0 43 21 50
2018 CX-04 10 16 44 24 6 0 1 30 26 163
2017 CX 10 15 32 23 9 2 10 36 28 1752
2017 CX-01 10 11 25 21 11 3 19 41 26 633
2017 CX-02 9 16 36 24 8 1 5 35 27 826
2014 CX 8 16 34 26 8 2 6 37 26 2836
2014 CX-01 8 13 30 26 10 3 10 42 23 1176
2014 CX-02 8 15 37 28 7 1 3 37 24 1204
2011 CX 10 17 30 23 10 2 8 37 30 3118
2011 CX-01 8 13 25 25 13 3 13 45 25 1384
2011 CX-02 11 17 33 25 8 1 4 35 30 1259
2008 CX 10 19 33 24 8 1 5 34 30 2178
2008 CX-01 7 16 28 26 11 2 11 42 27 872
2008 CX-02 10 18 36 25 8 1 2 34 29 931

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 23 25 28 14 5 1 2 20 50 1787
2019 CX-01 22 23 27 15 6 2 5 23 48 646
2019 CX-02 25 24 30 14 4 1 1 19 50 771
2019 CX-03 13 22 35 15 15 0 0 30 35 46
2019 CX-04 24 35 25 12 4 0 0 16 59 272
2018 CX 28 25 27 11 5 1 3 17 56 1280
2018 CX-01 26 21 27 13 6 2 6 21 50 452
2018 CX-02 29 27 27 11 4 1 2 15 57 552
2018 CX-03 21 27 29 14 6 2 0 21 49 50
2018 CX-04 30 36 23 7 2 1 1 9 68 164
2017 CX 22 25 28 14 5 2 4 20 50 1757
2017 CX-01 20 23 26 16 6 3 6 24 47 636
2017 CX-02 22 23 32 14 5 1 3 19 47 825
2014 CX 18 27 31 15 5 2 3 20 47 2844
2014 CX-01 13 24 32 16 7 3 5 25 40 1179
2014 CX-02 20 28 30 14 4 2 2 19 50 1207
2011 CX 17 23 30 15 8 2 5 24 43 3120
2011 CX-01 12 19 31 18 10 3 8 31 35 1382
2011 CX-02 19 26 30 15 6 1 3 22 47 1260
2008 CX 19 25 30 16 5 1 3 22 46 2184
2008 CX-01 15 22 30 18 7 1 6 28 40 874
2008 CX-02 20 25 32 16 5 1 1 21 46 935

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 24 20 25 17 8 2 3 26 47 1783
2019 CX-01 21 18 26 18 9 4 4 30 43 647
2019 CX-02 27 22 24 16 7 2 2 24 51 765
2019 CX-03 16 16 30 20 16 0 2 37 33 44
2019 CX-04 26 23 25 17 6 1 2 24 50 275
2018 CX 21 22 24 22 7 2 4 30 45 1273
2018 CX-01 19 20 21 23 9 3 6 35 42 453
2018 CX-02 22 21 24 23 5 1 3 30 45 549
2018 CX-03 15 30 26 17 8 2 2 26 46 49
2018 CX-04 23 31 25 16 4 0 1 20 54 160
2017 CX 17 18 26 21 8 2 7 32 39 1756
2017 CX-01 16 14 26 21 9 4 11 35 35 636
2017 CX-02 19 20 24 22 9 2 5 33 41 825
2014 CX 12 20 29 23 9 3 4 35 34 2850
2014 CX-01 11 16 28 25 11 4 5 39 30 1182
2014 CX-02 13 21 29 23 9 2 4 33 36 1208
2011 CX 17 22 26 17 9 3 6 29 43 3125
2011 CX-01 15 17 27 18 11 5 7 33 36 1387
2011 CX-02 19 25 26 15 8 3 5 25 47 1261
2008 CX 19 25 28 18 6 1 3 25 46 2185
2008 CX-01 14 22 29 21 8 2 4 30 39 876
2008 CX-02 22 26 28 16 5 1 2 21 50 934

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 25 24 28 12 6 2 3 19 52 1792
2019 CX-01 25 24 23 13 6 3 6 21 54 651
2019 CX-02 25 24 30 12 5 2 2 17 52 768
2019 CX-03 13 24 33 13 13 4 0 27 39 46
2019 CX-04 25 26 32 11 4 0 1 16 52 275
2018 CX 26 28 24 12 5 2 4 17 57 1281
2018 CX-01 25 26 23 11 6 2 7 19 56 454
2018 CX-02 27 30 23 11 4 1 3 16 59 551
2018 CX-03 10 27 26 27 8 2 0 36 38 50
2018 CX-04 24 34 29 12 1 0 1 13 58 164
2017 CX 23 25 26 12 3 3 7 17 53 1758
2017 CX-01 23 20 26 12 4 4 11 19 51 637
2017 CX-02 24 25 27 12 3 3 5 16 54 825
2014 CX 19 28 29 12 5 3 4 19 50 2843
2014 CX-01 15 26 28 15 6 4 6 23 46 1176
2014 CX-02 20 29 30 11 4 3 3 16 52 1208

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 14 21 32 22 7 1 3 30 37 1794
2019 CX-01 17 21 31 19 6 2 4 26 41 652
2019 CX-02 14 21 31 23 7 1 2 32 36 770
2019 CX-03 9 24 26 24 17 0 0 41 33 46
2019 CX-04 10 21 34 27 7 0 1 34 31 275
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 65 14 10 2 4 0 6 84 6 1788
2019 CX-01 62 15 10 1 4 1 8 84 6 650
2019 CX-02 62 15 11 2 4 0 6 82 7 767
2019 CX-03 71 11 7 4 7 0 0 82 11 45
2019 CX-04 80 11 5 1 1 0 1 92 2 274
2017 CX 61 16 9 2 3 1 8 85 6 1761
2017 CX-01 57 16 10 2 3 1 11 84 5 637
2017 CX-02 61 17 8 2 5 1 7 84 7 828
2014 CX 59 20 8 2 3 1 7 85 6 2854
2014 CX-01 57 20 9 2 3 1 8 85 6 1184
2014 CX-02 58 20 9 2 4 1 6 84 7 1211
2011 CX 63 17 8 2 3 1 6 86 6 3123
2011 CX-01 62 18 8 2 3 1 6 86 5 1387
2011 CX-02 60 17 8 3 4 1 7 85 7 1256
2008 CX 64 12 6 2 4 1 12 86 7 2189
2008 CX-01 60 12 5 2 5 2 14 85 8 879
2008 CX-02 64 11 6 2 4 1 11 86 7 934

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 8 21 22 20 26 2 1 30 47 1789
2019 CX-01 6 20 23 20 29 2 1 26 50 650
2019 CX-02 8 18 23 21 28 1 1 26 50 767
2019 CX-03 27 20 18 18 11 4 2 50 31 45
2019 CX-04 12 34 18 20 15 0 0 47 35 275
2018 CX 6 19 20 21 32 1 1 25 54 1280
2018 CX-01 6 17 22 20 32 2 2 24 54 453
2018 CX-02 4 16 18 23 37 1 1 20 61 550
2018 CX-03 12 33 23 12 17 0 2 47 30 50
2018 CX-04 5 29 25 22 19 1 0 34 41 165
2017 CX 6 21 21 21 29 2 1 27 51 1759
2017 CX-01 7 18 23 19 28 3 2 26 50 636
2017 CX-02 4 19 20 23 32 1 1 23 56 827
2014 CX 10 30 23 19 16 2 1 41 36 2853
2014 CX-01 10 29 25 16 16 3 1 41 33 1183
2014 CX-02 8 27 22 23 18 1 1 36 41 1210

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 13 26 18 18 24 1 0 40 42 1788
2019 CX-01 10 24 18 17 29 1 0 35 47 649
2019 CX-02 13 26 18 19 24 1 0 39 43 767
2019 CX-03 22 31 9 24 11 2 0 55 36 45
2019 CX-04 20 33 16 17 14 0 0 53 31 275
2018 CX 12 23 17 19 28 0 1 35 48 1274
2018 CX-01 12 20 20 19 27 0 1 32 48 450
2018 CX-02 11 22 15 19 33 0 0 32 52 549
2018 CX-03 21 19 25 19 17 0 0 40 35 50
2018 CX-04 13 35 15 20 15 1 0 49 36 163
2017 CX 10 22 19 21 27 1 1 33 49 1760
2017 CX-01 9 20 20 20 30 1 1 30 50 637
2017 CX-02 8 23 19 21 29 1 1 31 51 827
2014 CX 15 30 18 19 17 1 1 46 36 2852
2014 CX-01 14 30 18 20 17 1 1 45 37 1183
2014 CX-02 13 29 19 19 19 0 1 42 39 1210

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 15 35 19 18 13 0 1 50 32 1787
2019 CX-01 12 34 20 18 15 0 1 47 33 650
2019 CX-02 14 34 19 18 14 0 0 48 32 767
2019 CX-03 29 33 13 20 4 0 0 62 24 45
2019 CX-04 19 39 15 18 9 0 0 58 27 274
2018 CX 12 32 21 18 16 0 0 45 34 1276
2018 CX-01 13 29 24 19 15 0 1 42 34 451
2018 CX-02 11 32 20 16 20 0 0 44 36 549
2018 CX-03 23 40 14 14 8 0 0 63 23 50
2018 CX-04 5 44 18 22 10 0 0 50 33 165
2017 CX 7 31 21 19 21 1 1 38 40 1751
2017 CX-01 8 28 21 19 22 1 1 37 42 633
2017 CX-02 5 31 22 19 21 0 0 37 41 824
2014 CX 9 41 23 17 9 0 0 51 26 2848
2014 CX-01 9 40 24 16 10 1 1 50 26 1182
2014 CX-02 8 41 23 18 10 0 0 49 28 1206

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 12 35 26 14 12 1 1 47 27 1778
2019 CX-01 8 31 28 15 15 1 1 40 31 647
2019 CX-02 12 34 25 14 13 2 0 47 28 762
2019 CX-03 20 51 16 13 0 0 0 71 13 45
2019 CX-04 16 44 22 13 4 0 0 61 17 273
2018 CX 10 35 25 12 16 1 1 46 28 1278
2018 CX-01 10 30 28 12 16 2 2 41 29 452
2018 CX-02 10 31 25 14 19 1 0 41 34 549
2018 CX-03 21 50 14 8 6 0 0 71 14 50
2018 CX-04 7 55 24 8 6 1 0 62 14 165
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 19 30 26 9 12 1 3 51 21 1794
2019 CX-01 13 23 31 11 16 1 5 38 30 652
2019 CX-02 20 32 26 8 11 1 2 53 20 770
2019 CX-03 37 37 20 2 2 0 2 76 4 46
2019 CX-04 28 43 18 5 3 0 1 73 9 274

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 19 29 20 14 18 1 0 48 32 1791
2019 CX-01 15 22 23 16 23 1 1 37 39 651
2019 CX-02 19 31 19 13 17 0 0 50 30 770
2019 CX-03 41 33 9 9 7 0 2 76 16 46
2019 CX-04 23 35 21 12 9 0 0 59 21 272
2018 CX 14 30 18 16 21 0 0 44 37 1280
2018 CX-01 12 23 18 20 26 0 1 35 46 454
2018 CX-02 14 34 19 13 20 0 0 48 33 552
2018 CX-03 17 38 14 21 10 0 0 54 31 50
2018 CX-04 13 40 20 16 11 0 0 53 27 164
2017 CX 13 30 18 18 20 1 0 43 38 1760
2017 CX-01 12 26 19 17 24 1 1 39 42 638
2017 CX-02 12 31 17 19 20 1 0 44 40 827
2014 CX 14 33 22 16 13 1 0 48 30 2853
2014 CX-01 14 30 25 17 12 2 1 45 30 1183
2014 CX-02 14 36 19 16 14 1 0 50 31 1211
2011 CX 15 32 19 17 15 1 1 48 32 3124
2011 CX-01 13 30 22 18 16 1 1 44 34 1385
2011 CX-02 17 32 17 18 16 0 0 49 34 1260
2008 CX 16 35 14 18 18 0 0 50 36 2190
2008 CX-01 14 32 15 19 19 0 1 46 39 882
2008 CX-02 16 34 14 18 18 0 0 50 36 936

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 23 27 23 12 13 2 0 51 26 1786
2019 CX-01 20 23 25 13 16 2 1 45 29 650
2019 CX-02 22 29 22 10 14 2 0 53 25 767
2019 CX-03 48 22 20 7 4 0 0 70 11 46
2019 CX-04 25 29 22 15 8 0 0 55 23 271
2018 CX 18 29 21 13 17 2 1 48 31 1278
2018 CX-01 17 26 22 13 18 3 1 45 32 453
2018 CX-02 17 30 20 15 17 1 1 48 32 551
2018 CX-03 27 40 6 10 12 2 2 70 24 50
2018 CX-04 16 35 24 12 12 1 0 52 24 164
2017 CX 17 32 21 13 15 2 1 50 29 1760
2017 CX-01 17 31 21 11 15 3 1 51 28 638
2017 CX-02 15 31 20 15 17 1 0 47 33 827
2014 CX 19 33 22 12 11 3 0 54 24 2853
2014 CX-01 21 33 22 11 8 5 1 57 20 1182
2014 CX-02 17 34 22 13 13 1 0 52 26 1211
2011 CX 18 33 21 11 13 3 1 53 25 3124
2011 CX-01 17 33 24 10 11 4 1 52 23 1385
2011 CX-02 18 32 19 12 16 2 0 52 29 1260
2008 CX 17 31 18 16 16 2 0 49 33 2192
2008 CX-01 15 30 20 15 16 2 1 47 32 881
2008 CX-02 16 30 18 17 18 1 0 47 35 937

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 19 31 19 15 15 1 0 50 30 1786
2019 CX-01 16 24 21 18 19 1 1 41 37 647
2019 CX-02 19 35 17 13 16 1 0 54 29 768
2019 CX-03 42 31 16 7 4 0 0 73 11 45
2019 CX-04 23 35 19 17 5 0 0 58 23 274
2018 CX 16 30 21 16 17 1 1 46 33 1271
2018 CX-01 15 25 20 18 21 1 1 40 39 450
2018 CX-02 15 31 22 15 17 1 0 46 32 550
2018 CX-03 27 33 17 17 6 0 0 61 23 50
2018 CX-04 16 38 21 17 8 0 0 54 25 161
2017 CX 17 31 19 14 17 1 1 49 32 1760
2017 CX-01 17 28 21 12 20 1 1 45 33 638
2017 CX-02 15 33 18 17 17 0 0 48 34 828
2014 CX 17 35 21 15 11 1 0 53 27 2853
2014 CX-01 17 33 23 14 10 2 1 52 25 1184
2014 CX-02 17 34 19 16 13 0 0 52 29 1209
2011 CX 18 35 18 15 13 1 1 54 28 3122
2011 CX-01 16 32 21 16 13 1 1 49 29 1383
2011 CX-02 19 35 16 15 14 0 0 54 30 1261
2008 CX 16 35 15 17 18 0 0 51 35 2192
2008 CX-01 14 32 17 17 19 0 0 47 36 882
2008 CX-02 16 34 14 18 18 0 0 50 36 936

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 68 15 8 1 3 1 3 87 5 1789
2019 CX-01 66 14 10 1 4 1 4 85 5 649
2019 CX-02 65 17 9 1 4 0 4 86 5 769
2019 CX-03 83 11 2 4 0 0 0 93 4 46
2019 CX-04 81 12 5 1 1 0 1 94 1 273
2017 CX 65 17 8 1 4 1 4 86 5 1757
2017 CX-01 63 18 8 1 3 1 5 87 5 636
2017 CX-02 65 17 9 1 5 1 3 85 6 828
2014 CX 66 19 7 1 3 1 4 89 4 2851
2014 CX-01 64 20 7 2 2 1 4 89 4 1183
2014 CX-02 66 19 7 1 4 1 3 88 5 1208
2011 CX 66 17 7 1 3 1 4 87 5 3123
2011 CX-01 65 17 8 2 3 1 4 87 5 1385
2011 CX-02 65 16 7 1 4 1 5 87 5 1261
2008 CX 72 10 5 1 4 1 8 90 5 2191
2008 CX-01 70 10 5 1 5 1 8 88 7 880
2008 CX-02 72 10 5 1 3 0 8 90 5 937

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 17 18 21 8 19 3 14 41 33 1786
2019 CX-01 14 18 23 9 17 4 15 39 33 648
2019 CX-02 15 14 22 7 23 3 16 36 36 768
2019 CX-03 39 20 20 0 11 2 9 66 12 46
2019 CX-04 24 27 14 9 15 1 10 57 26 272
2017 CX 11 20 19 9 19 4 18 40 36 1760
2017 CX-01 12 20 21 7 15 6 19 42 30 638
2017 CX-02 8 18 17 11 22 4 20 34 44 826
2014 CX 14 23 20 8 15 4 15 45 29 2849
2014 CX-01 14 25 22 8 10 6 16 49 23 1182
2014 CX-02 12 20 19 9 19 4 17 39 36 1208
2011 CX 11 23 19 12 21 3 10 40 38 3129
2011 CX-01 12 24 22 11 18 4 9 41 33 1387
2011 CX-02 9 21 17 13 26 3 12 35 46 1263

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 24 30 19 7 15 3 1 56 24 1788
2019 CX-01 20 26 20 9 18 5 1 50 29 649
2019 CX-02 23 32 18 7 16 3 0 57 24 767
2019 CX-03 48 33 13 4 0 2 0 82 4 46
2019 CX-04 30 34 20 5 10 1 0 65 15 274
2018 CX 20 28 21 11 18 1 0 49 29 1279
2018 CX-01 19 26 21 12 20 2 0 46 33 453
2018 CX-02 19 28 21 11 19 1 0 48 30 551
2018 CX-03 33 40 8 12 6 0 0 73 19 50
2018 CX-04 21 33 27 11 8 0 0 54 19 164
2017 CX 20 29 20 8 19 3 1 51 28 1761
2017 CX-01 19 26 24 7 19 5 1 47 28 637
2017 CX-02 17 30 19 9 21 3 1 49 31 828

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 22 32 20 11 15 0 0 54 26 1793
2019 CX-01 20 27 21 14 16 1 1 48 31 652
2019 CX-02 21 33 21 9 16 0 0 54 25 770
2019 CX-03 46 37 15 2 0 0 0 83 2 46
2019 CX-04 26 40 15 10 10 0 0 66 19 273
2018 CX 19 29 21 13 17 0 0 48 31 1278
2018 CX-01 17 25 22 15 20 0 0 43 35 454
2018 CX-02 18 30 20 14 18 0 0 49 32 551
2018 CX-03 25 46 10 10 8 0 0 71 19 50
2018 CX-04 20 33 30 10 7 1 0 53 17 163
2017 CX 19 30 22 11 17 1 0 49 29 1757
2017 CX-01 18 30 23 9 18 1 0 49 27 635
2017 CX-02 17 30 21 13 19 1 0 47 32 827
2014 CX 20 34 23 10 10 1 1 55 21 2851
2014 CX-01 21 35 24 8 9 2 1 58 17 1183
2014 CX-02 20 32 24 12 12 1 0 52 24 1209

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 11 44 18 16 10 0 0 56 26 261
2019 CX-04 11 44 18 16 10 0 0 55 27 251
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 8 20 17 17 35 2 0 29 53 1793
2019 CX-01 6 14 16 16 44 2 1 21 62 651
2019 CX-02 5 20 19 17 37 2 0 26 55 772
2019 CX-03 30 33 17 4 13 2 0 64 18 46
2019 CX-04 17 34 17 19 13 0 0 51 32 272
2018 CX 7 18 16 17 41 1 0 26 58 1287
2018 CX-01 5 13 16 17 47 2 0 19 65 458
2018 CX-02 3 17 16 19 44 1 0 20 64 554
2018 CX-03 25 27 13 19 15 0 0 53 34 49
2018 CX-04 14 35 19 13 18 1 0 49 31 165
2017 CX 5 19 19 20 35 2 0 24 56 1762
2017 CX-01 5 17 20 18 37 3 1 23 57 638
2017 CX-02 2 15 19 22 39 2 0 18 62 828
2014 CX 8 23 21 20 24 3 0 32 46 2851
2014 CX-01 8 25 23 17 23 3 1 34 42 1183
2014 CX-02 5 19 20 23 31 2 0 25 55 1209
2011 CX 8 23 21 20 26 3 0 31 47 3129
2011 CX-01 8 23 23 19 24 4 0 31 44 1389
2011 CX-02 5 19 20 21 33 2 0 24 56 1261

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 7 18 16 18 40 1 0 26 58 1790
2019 CX-01 6 13 13 17 49 1 0 19 68 652
2019 CX-02 4 17 17 20 42 1 0 21 62 769
2019 CX-03 26 30 22 7 13 2 0 58 20 46
2019 CX-04 17 32 17 14 19 0 0 49 33 271
2018 CX 6 17 14 18 44 0 0 23 62 1285
2018 CX-01 5 13 12 17 51 1 0 18 69 457
2018 CX-02 3 14 14 21 47 0 0 18 68 554
2018 CX-03 13 42 5 19 21 0 0 55 40 49
2018 CX-04 12 30 26 13 19 0 0 42 32 164
2017 CX 4 17 17 22 40 1 0 21 62 1759
2017 CX-01 3 15 16 20 44 1 0 18 65 636
2017 CX-02 2 14 15 24 44 1 0 16 69 827
2014 CX 7 21 20 21 29 1 0 29 51 2851
2014 CX-01 7 22 21 19 29 2 0 30 49 1184
2014 CX-02 5 17 18 25 35 1 0 22 60 1209
2011 CX 9 22 20 18 30 1 0 31 48 3129
2011 CX-01 8 22 22 17 29 2 0 31 46 1388
2011 CX-02 6 18 18 20 36 1 0 25 57 1261
2008 CX 7 23 18 19 32 1 0 31 51 2189
2008 CX-01 5 22 19 19 34 1 0 27 53 880
2008 CX-02 6 20 17 21 36 1 0 26 57 936

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 6 16 17 20 40 1 0 21 61 1785
2019 CX-01 5 10 16 17 50 2 0 15 68 650
2019 CX-02 3 15 18 23 41 1 0 17 65 769
2019 CX-03 24 24 26 9 15 2 0 49 24 46
2019 CX-04 12 32 17 20 19 0 0 44 39 269
2018 CX 4 13 16 21 45 1 0 18 66 1279
2018 CX-01 4 11 14 17 52 2 0 15 70 456
2018 CX-02 2 11 16 22 49 0 0 13 71 551
2018 CX-03 15 21 17 19 27 0 0 36 47 49
2018 CX-04 6 27 22 28 18 0 0 33 45 163
2017 CX 3 14 18 24 39 1 0 17 64 1757
2017 CX-01 3 12 16 24 43 2 0 16 68 635
2017 CX-02 2 10 18 25 44 1 0 12 70 827
2014 CX 4 19 22 24 30 2 0 24 54 2852
2014 CX-01 5 20 22 21 30 2 0 25 53 1183
2014 CX-02 3 15 18 28 34 1 0 19 63 1209
2011 CX 5 21 21 23 27 3 0 27 51 3127
2011 CX-01 5 21 22 22 26 4 0 27 50 1387
2011 CX-02 3 18 20 24 33 2 0 22 58 1260
2008 CX 3 20 17 27 31 1 0 24 59 2193
2008 CX-01 3 16 19 28 32 2 0 19 61 881
2008 CX-02 3 18 15 27 35 1 0 21 64 937

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 6 14 14 19 45 1 0 20 66 1786
2019 CX-01 4 10 11 18 56 1 0 14 75 652
2019 CX-02 3 13 16 20 47 1 0 16 68 766
2019 CX-03 26 24 22 13 15 0 0 50 28 46
2019 CX-04 12 27 17 22 21 0 0 39 44 270
2018 CX 4 13 13 19 50 0 0 17 70 1277
2018 CX-01 3 9 12 18 57 1 0 12 76 453
2018 CX-02 3 10 12 21 54 0 0 13 75 553
2018 CX-03 13 22 24 16 26 0 0 35 42 48
2018 CX-04 6 31 21 20 22 1 0 37 42 162
2017 CX 3 13 15 22 45 1 0 16 68 1759
2017 CX-01 3 11 13 21 49 2 0 14 72 638
2017 CX-02 2 10 16 22 49 1 0 11 72 826
2014 CX 5 17 19 24 34 1 0 22 58 2854
2014 CX-01 5 17 20 21 34 2 0 23 57 1184
2014 CX-02 4 13 16 27 40 1 0 17 67 1210
2011 CX 5 22 18 23 31 2 0 28 55 3126
2011 CX-01 5 20 18 22 32 2 0 26 55 1384
2011 CX-02 3 20 16 24 36 1 0 23 61 1262
2008 CX 4 20 14 28 33 1 0 25 61 2192
2008 CX-01 4 18 14 27 35 1 0 22 63 881
2008 CX-02 3 16 13 30 36 1 0 20 67 936

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 20 12 12 10 17 23 7 45 38 1794
2019 CX-01 16 11 11 8 19 27 7 41 42 653
2019 CX-02 17 11 12 10 18 24 7 41 41 769
2019 CX-03 50 24 9 11 2 0 4 77 14 46
2019 CX-04 32 14 11 14 9 14 7 58 29 274
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 8 27 26 19 19 1 0 36 38 1792
2019 CX-01 8 23 26 19 24 1 0 31 43 650
2019 CX-02 6 26 27 20 20 1 0 32 41 769
2019 CX-03 26 43 15 13 2 0 0 70 15 46
2019 CX-04 15 42 23 16 5 0 0 57 21 275
2018 CX 7 28 23 20 21 1 0 36 41 1283
2018 CX-01 8 23 24 19 25 0 0 31 45 454
2018 CX-02 6 26 22 23 23 1 0 32 46 552
2018 CX-03 17 43 17 21 2 0 0 60 23 50
2018 CX-04 8 42 29 13 7 1 0 51 20 165
2017 CX 7 28 25 18 21 1 1 36 39 1758
2017 CX-01 7 25 25 18 24 1 1 32 43 634
2017 CX-02 5 27 25 19 23 0 0 32 43 828
2014 CX 9 33 26 16 14 1 0 43 31 2855
2014 CX-01 9 33 27 15 14 2 0 43 30 1185
2014 CX-02 7 29 26 20 17 1 0 37 37 1210
2011 CX 14 37 22 14 11 1 0 52 25 3124
2011 CX-01 15 36 25 12 11 1 0 51 24 1386
2011 CX-02 12 36 22 17 13 1 0 48 30 1259

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 4 15 18 28 34 1 0 19 63 1786
2019 CX-01 4 10 13 28 43 2 0 14 72 647
2019 CX-02 3 12 22 29 34 0 0 15 63 767
2019 CX-03 13 28 26 20 11 0 2 42 31 46
2019 CX-04 6 28 20 29 16 0 0 34 45 274

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 11 29 20 17 21 1 1 40 39 1787
2019 CX-01 7 24 22 17 26 2 1 32 45 645
2019 CX-02 8 28 20 19 23 1 0 37 42 770
2019 CX-03 24 33 22 9 9 0 2 59 18 45
2019 CX-04 20 41 13 17 8 0 1 62 25 275
2018 CX 10 28 20 17 22 1 0 39 40 1283
2018 CX-01 11 25 19 18 25 2 0 37 44 453
2018 CX-02 8 27 20 18 25 1 1 36 44 554
2018 CX-03 17 39 19 19 6 0 0 56 25 50
2018 CX-04 15 39 25 10 11 1 0 54 21 165
2017 CX 12 32 20 15 18 2 1 45 35 1758
2017 CX-01 9 29 22 14 21 4 1 40 36 635
2017 CX-02 10 32 18 17 21 1 0 42 39 827
2014 CX 14 39 18 14 11 3 1 55 26 2850
2014 CX-01 14 37 21 13 11 4 1 53 25 1181
2014 CX-02 12 38 18 16 13 3 1 52 30 1210
2011 CX 19 36 17 12 12 3 1 57 25 3122
2011 CX-01 19 36 18 13 11 3 0 57 24 1386
2011 CX-02 17 35 17 13 14 3 1 54 28 1258
2008 CX 17 34 15 14 16 3 1 53 31 2188
2008 CX-01 14 34 17 16 14 4 1 51 32 879
2008 CX-02 15 32 16 14 20 2 0 48 36 934

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 8 24 22 19 27 1 0 32 46 1788
2019 CX-01 5 22 21 19 31 2 0 27 51 648
2019 CX-02 6 22 23 21 28 1 0 28 50 768
2019 CX-03 30 30 24 9 7 0 0 61 15 46
2019 CX-04 15 39 19 14 14 0 0 54 27 274
2018 CX 7 26 21 20 26 0 0 33 47 1282
2018 CX-01 7 21 20 21 30 1 0 29 51 454
2018 CX-02 5 25 19 20 31 0 0 29 51 555
2018 CX-03 12 38 23 19 8 0 0 50 27 50
2018 CX-04 8 39 27 16 10 0 0 47 25 161

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 8 20 17 19 34 2 0 28 55 1789
2019 CX-01 6 18 15 19 38 3 1 25 60 648
2019 CX-02 7 19 17 19 36 2 0 26 56 770
2019 CX-03 24 30 13 11 17 4 0 57 30 46
2019 CX-04 14 24 17 22 22 1 0 39 44 274
2018 CX 6 19 16 20 37 2 0 26 58 1287
2018 CX-01 7 19 14 20 37 3 0 27 58 454
2018 CX-02 6 16 14 21 42 1 0 22 63 556
2018 CX-03 10 23 29 14 21 2 0 34 36 50
2018 CX-04 5 23 22 22 24 1 1 29 48 165
2017 CX 7 23 16 19 33 2 0 30 53 1756
2017 CX-01 6 20 18 20 33 3 1 27 54 633
2017 CX-02 6 22 15 19 37 1 0 28 57 827
2014 CX 9 28 17 19 24 3 0 38 44 2852
2014 CX-01 10 27 19 19 21 4 0 39 42 1183
2014 CX-02 7 26 17 21 27 2 0 34 49 1210
2011 CX 10 25 18 21 23 3 1 36 45 3129
2011 CX-01 9 26 20 19 21 5 0 37 42 1388
2011 CX-02 8 23 16 23 27 2 0 32 52 1261

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 7 19 19 18 34 2 0 26 54 1791
2019 CX-01 5 16 20 17 38 4 1 22 57 649
2019 CX-02 5 16 20 19 39 1 0 21 59 771
2019 CX-03 30 17 22 15 13 2 0 49 29 46
2019 CX-04 14 33 16 21 15 0 0 47 37 273
2018 CX 5 17 19 22 37 1 0 22 59 1284
2018 CX-01 6 13 21 21 37 2 0 19 59 452
2018 CX-02 3 15 17 22 43 1 0 18 65 557
2018 CX-03 10 33 14 23 19 0 0 44 42 50
2018 CX-04 5 29 21 23 21 1 0 35 44 164
2017 CX 6 18 20 22 31 2 0 24 55 1756
2017 CX-01 6 17 26 17 31 3 0 24 50 635
2017 CX-02 4 15 17 26 36 1 0 19 63 826
2014 CX 7 22 24 21 22 3 0 31 45 2852
2014 CX-01 9 24 27 18 18 4 1 34 38 1183
2014 CX-02 5 19 23 24 27 3 0 24 53 1209
2011 CX 9 26 22 20 21 2 0 36 42 3129
2011 CX-01 9 27 24 19 18 3 0 37 38 1388
2011 CX-02 7 23 19 22 27 1 0 31 49 1261
2008 CX 6 26 19 24 25 1 0 32 49 2192
2008 CX-01 5 25 23 23 23 1 0 30 47 881
2008 CX-02 5 22 15 26 31 0 0 28 57 935

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 10 26 18 13 30 1 1 37 45 1791
2019 CX-01 9 23 19 15 31 2 1 33 47 651
2019 CX-02 7 25 19 12 35 1 1 33 48 767
2019 CX-03 24 24 20 11 22 0 0 48 33 46
2019 CX-04 20 36 13 13 18 0 0 56 31 275
2018 CX 9 26 17 16 31 1 1 35 48 1282
2018 CX-01 10 26 17 15 29 2 1 37 46 453
2018 CX-02 7 21 16 17 37 1 1 28 55 552
2018 CX-03 14 37 17 15 14 2 0 53 30 50
2018 CX-04 13 38 18 14 17 0 1 51 31 165
2017 CX 9 23 18 16 30 2 1 33 48 1759
2017 CX-01 9 26 20 13 29 3 1 35 43 636
2017 CX-02 7 20 17 18 36 2 1 27 56 828
2014 CX 11 30 19 16 21 3 1 42 39 2851
2014 CX-01 13 32 19 13 18 4 1 47 33 1183
2014 CX-02 7 26 19 19 26 2 0 34 47 1209
2011 CX 16 33 16 15 19 1 1 50 35 3131
2011 CX-01 17 35 16 12 17 2 1 54 30 1389
2011 CX-02 12 30 15 18 23 1 1 43 42 1261
2008 CX 13 41 13 14 19 1 1 55 33 2192
2008 CX-01 13 44 13 12 17 1 1 58 29 881
2008 CX-02 11 37 13 15 22 1 1 49 38 936

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 31 24 22 10 9 1 4 58 19 1788
2019 CX-01 32 23 22 7 8 2 6 59 16 647
2019 CX-02 29 21 22 12 11 1 4 53 24 769
2019 CX-03 41 28 17 2 2 4 4 76 5 46
2019 CX-04 31 31 20 9 7 0 1 63 16 274

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 52 8 6 5 9 5 16 75 18 1786
2019 CX-01 53 6 5 4 8 5 19 78 16 648
2019 CX-02 49 9 7 5 10 5 15 73 19 767
2019 CX-03 57 7 2 11 11 4 9 73 25 46
2019 CX-04 56 7 7 5 10 1 14 74 18 273

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 25 21 20 13 14 3 4 50 29 1787
2019 CX-01 26 20 19 13 13 4 6 50 29 648
2019 CX-02 23 20 20 15 15 4 4 46 33 768
2019 CX-03 33 30 20 7 7 2 2 66 14 46
2019 CX-04 30 27 21 9 10 1 1 58 20 273

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 23 19 20 14 16 3 4 46 32 1778
2019 CX-01 23 19 19 13 14 5 6 48 31 647
2019 CX-02 22 18 19 15 19 3 4 43 36 764
2019 CX-03 30 22 28 2 11 4 2 56 14 46
2019 CX-04 29 22 22 12 12 1 1 52 25 269

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 25 19 19 11 15 6 5 49 29 1781
2019 CX-01 27 18 19 10 13 6 7 52 26 644
2019 CX-02 23 17 19 12 18 6 5 45 33 766
2019 CX-03 28 22 13 17 15 2 2 52 34 46
2019 CX-04 28 25 21 10 12 3 1 55 24 273

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 49 19 13 5 5 4 6 75 11 1782
2019 CX-01 48 18 12 5 5 4 8 75 11 647
2019 CX-02 46 21 14 5 6 4 5 73 12 767
2019 CX-03 46 22 13 7 2 4 7 76 10 46
2019 CX-04 58 17 14 3 3 3 3 80 5 272

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 43 14 14 8 12 4 5 62 22 1780
2019 CX-01 42 14 15 8 11 4 6 62 21 648
2019 CX-02 39 13 15 8 15 5 5 57 26 766
2019 CX-03 59 9 11 4 9 4 4 74 14 46
2019 CX-04 57 14 10 6 7 2 3 75 14 270

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 51 13 10 5 9 4 9 73 16 1784
2019 CX-01 48 13 10 4 11 5 9 71 17 647
2019 CX-02 49 11 10 6 10 4 10 70 18 768
2019 CX-03 53 18 11 2 2 2 11 82 5 45
2019 CX-04 64 15 6 4 5 2 4 84 9 274

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 6 20 23 21 27 2 1 26 50 1793
2019 CX-01 3 12 20 24 37 3 2 16 63 651
2019 CX-02 4 18 27 21 28 3 1 23 50 769
2019 CX-03 15 43 15 20 4 2 0 60 24 46
2019 CX-04 13 39 21 17 8 1 0 53 25 275
2018 CX 4 19 22 19 33 2 0 24 54 1283
2018 CX-01 3 12 24 19 39 4 0 15 60 451
2018 CX-02 3 18 19 19 39 1 0 22 59 557
2018 CX-03 10 37 24 14 10 4 0 50 26 50
2018 CX-04 8 36 28 18 9 0 1 44 28 164
2017 CX 4 16 24 20 31 3 1 21 53 1759
2017 CX-01 3 11 25 22 33 5 1 15 58 637
2017 CX-02 3 15 23 21 36 3 0 18 58 828

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 11 27 25 16 20 2 1 39 36 1783
2019 CX-01 9 22 25 17 24 2 2 32 42 647
2019 CX-02 8 26 25 16 21 2 1 36 38 765
2019 CX-03 22 43 24 9 2 0 0 65 11 46
2019 CX-04 21 37 21 13 7 0 0 58 21 273
2018 CX 13 31 24 15 16 1 0 45 31 1275
2018 CX-01 13 29 26 14 16 2 0 43 30 451
2018 CX-02 9 29 24 17 20 1 0 38 38 552
2018 CX-03 27 39 15 12 6 0 0 66 19 49
2018 CX-04 20 42 25 8 4 1 0 62 12 163
2017 CX 10 35 23 16 15 2 0 45 31 1759
2017 CX-01 9 31 24 14 17 3 0 42 33 637
2017 CX-02 7 33 23 19 16 2 0 41 35 828
2014 CX 17 37 22 13 9 2 0 55 22 2855
2014 CX-01 18 37 21 12 8 3 1 57 20 1184
2014 CX-02 13 34 22 16 12 2 0 48 29 1211
2011 CX 14 32 24 14 13 2 1 47 29 3128
2011 CX-01 13 30 26 14 12 3 1 46 27 1386
2011 CX-02 11 30 23 17 17 2 0 42 34 1262

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 16 30 26 11 13 2 1 48 25 1784
2019 CX-01 14 27 28 11 15 4 2 43 27 647
2019 CX-02 13 29 28 12 15 2 1 43 28 767
2019 CX-03 31 38 24 2 2 2 0 70 5 45
2019 CX-04 26 41 18 8 5 0 0 68 14 273
2018 CX 18 32 26 9 12 2 1 51 22 1279
2018 CX-01 17 28 27 11 12 3 2 48 24 452
2018 CX-02 14 34 25 9 16 2 1 49 26 552
2018 CX-03 25 38 25 8 4 0 0 63 12 50
2018 CX-04 26 37 25 8 3 1 0 63 11 165
2017 CX 14 29 28 11 15 3 1 44 27 1761
2017 CX-01 11 24 33 11 16 4 1 37 28 637
2017 CX-02 10 30 27 13 17 2 1 42 31 828
2014 CX 20 37 22 9 8 3 1 60 17 2852
2014 CX-01 23 35 23 8 7 4 1 61 15 1184
2014 CX-02 17 36 22 10 10 3 1 56 21 1209

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 15 30 20 14 20 1 0 46 35 1788
2019 CX-01 12 27 20 16 23 1 1 40 40 647
2019 CX-02 11 31 20 15 22 1 0 43 37 768
2019 CX-03 41 35 15 7 2 0 0 76 9 46
2019 CX-04 25 37 20 8 10 0 0 62 18 275
2018 CX 12 33 19 15 21 0 0 45 36 1276
2018 CX-01 12 31 20 15 22 0 0 43 37 450
2018 CX-02 8 30 20 16 26 0 0 38 42 553
2018 CX-03 31 40 14 6 8 0 0 71 14 50
2018 CX-04 18 42 18 12 9 0 0 60 21 163
2017 CX 11 34 18 17 20 0 0 45 37 1758
2017 CX-01 12 33 20 13 22 1 1 45 36 635
2017 CX-02 8 33 17 20 22 0 0 40 42 828
2014 CX 17 39 19 14 11 0 0 56 25 2852
2014 CX-01 20 38 19 13 10 1 0 58 23 1184
2014 CX-02 12 38 19 16 14 0 0 50 31 1208
2011 CX 17 37 19 12 14 1 0 55 26 3125
2011 CX-01 18 37 19 12 12 1 0 56 24 1384
2011 CX-02 13 35 20 14 18 1 0 48 32 1261
2008 CX 13 36 18 16 16 0 0 49 32 2189
2008 CX-01 12 37 19 14 17 0 0 50 31 880
2008 CX-02 12 30 20 19 19 0 0 42 38 934

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 9 19 22 17 32 1 0 29 50 1793
2019 CX-01 7 17 19 18 37 1 1 24 56 650
2019 CX-02 6 19 24 18 32 1 0 25 51 771
2019 CX-03 41 15 24 9 11 0 0 57 20 46
2019 CX-04 17 26 22 15 20 1 0 43 35 274
2018 CX 8 19 20 19 34 0 0 27 53 1280
2018 CX-01 8 17 20 17 37 0 0 26 54 452
2018 CX-02 7 14 20 20 39 1 0 21 59 553
2018 CX-03 27 36 7 19 12 0 0 62 31 50
2018 CX-04 8 29 24 23 16 0 0 37 39 165
2017 CX 6 20 21 21 32 0 0 26 53 1758
2017 CX-01 6 21 20 20 32 0 0 27 53 636
2017 CX-02 3 18 21 22 35 0 0 22 57 826
2014 CX 11 29 22 19 18 1 0 40 37 2855
2014 CX-01 14 32 22 16 16 1 0 46 31 1184
2014 CX-02 7 24 22 23 23 1 0 31 47 1211
2011 CX 13 30 25 15 16 1 0 44 31 3127
2011 CX-01 15 31 26 13 14 1 0 46 28 1385
2011 CX-02 10 27 25 18 20 0 0 37 38 1262

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 9 22 21 20 28 1 0 31 48 1782
2019 CX-01 8 17 19 22 33 0 0 25 56 648
2019 CX-02 6 22 23 19 29 1 0 29 48 764
2019 CX-03 35 24 20 13 9 0 0 59 22 46
2019 CX-04 15 33 19 17 15 0 0 49 32 272
2018 CX 7 20 21 20 30 0 0 28 51 1263
2018 CX-01 7 18 22 19 33 0 0 26 52 445
2018 CX-02 5 17 21 22 34 0 0 22 57 548
2018 CX-03 21 48 2 14 14 0 0 69 29 50
2018 CX-04 8 31 26 21 14 0 0 38 36 160
2017 CX 5 23 22 22 27 0 0 28 49 1757
2017 CX-01 6 22 22 20 28 0 0 29 49 635
2017 CX-02 3 20 22 24 31 0 0 23 55 826
2014 CX 10 30 24 19 16 0 0 40 35 2852
2014 CX-01 13 32 24 15 15 1 0 45 30 1183
2014 CX-02 6 26 24 23 20 0 0 33 43 1210
2011 CX 12 33 23 16 15 0 0 45 31 3127
2011 CX-01 14 33 23 16 13 1 0 47 29 1386
2011 CX-02 8 30 24 19 18 0 0 38 37 1262
2008 CX 11 35 20 20 13 0 0 46 33 2194
2008 CX-01 10 37 22 18 13 0 0 47 31 883
2008 CX-02 9 31 21 23 16 0 0 40 39 937

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 11 19 21 17 28 3 1 32 46 1793
2019 CX-01 8 20 21 17 29 4 1 30 48 649
2019 CX-02 9 18 21 17 30 4 1 28 49 770
2019 CX-03 33 11 28 9 17 2 0 44 27 46
2019 CX-04 20 22 21 16 20 1 0 42 36 276
2018 CX 11 16 20 19 31 3 1 28 51 1278
2018 CX-01 10 16 22 17 32 3 1 27 50 450
2018 CX-02 9 13 20 21 34 2 1 22 57 553
2018 CX-03 23 17 25 12 19 4 0 41 32 50
2018 CX-04 12 27 18 20 22 1 0 39 42 165
2017 CX 9 20 22 17 28 4 1 30 47 1759
2017 CX-01 9 19 22 16 26 5 2 30 46 637
2017 CX-02 8 18 21 18 32 2 1 27 51 826
2014 CX 13 23 23 16 19 4 1 39 37 2854
2014 CX-01 15 26 22 15 17 3 1 44 33 1185
2014 CX-02 10 21 24 18 22 5 0 32 42 1209
2011 CX 15 27 22 15 17 4 1 44 33 3128
2011 CX-01 15 28 22 13 15 5 1 46 30 1388
2011 CX-02 12 24 22 17 20 4 1 38 39 1260
2008 CX 14 29 20 16 14 6 1 46 33 2191
2008 CX-01 14 30 20 15 14 7 1 48 30 882
2008 CX-02 10 28 20 19 16 6 1 41 37 935
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CX 16 48 37 1794
2019 CX-01 14 50 37 651
2019 CX-02 16 45 39 770
2019 CX-03 11 59 30 46
2019 CX-04 17 46 37 276
2018 CX 15 48 36 1287
2018 CX-01 13 54 33 454
2018 CX-02 19 42 38 556
2018 CX-03 10 46 44 50
2018 CX-04 12 52 36 165
2017 CX 17 49 34 1760
2017 CX-01 15 53 33 638
2017 CX-02 17 47 36 826
2014 CX 13 56 31 2851
2014 CX-01 9 62 29 1184
2014 CX-02 17 51 32 1206
2011 CX 17 55 28 3134
2011 CX-01 14 60 27 1390
2011 CX-02 18 51 31 1263

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CX 22 29 22 16 1 10 278
2019 CX-01 16 28 28 17 1 10 89
2019 CX-02 26 25 21 17 1 11 125
2018 CX 19 31 20 18 1 11 198
2018 CX-01 10 28 20 30 0 12 60
2018 CX-02 17 33 21 15 2 12 107
2017 CX 23 29 21 19 0 8 291
2017 CX-01 19 28 23 23 0 6 95
2017 CX-02 22 30 23 16 0 8 142
2014 CX 23 32 19 20 9999 7 379
2014 CX-01 14 30 28 21 9999 7 112
2014 CX-02 23 31 15 24 9999 8 204
2011 CX 19 47 18 10 9999 6 521
2011 CX-01 15 46 18 12 9999 8 190
2011 CX-02 20 43 20 11 9999 5 228
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 29 51 11 4 2 1 2 83 6 1781
2019 CX-01 23 54 14 5 3 1 0 78 8 649
2019 CX-02 33 52 10 3 2 1 0 85 5 763
2019 CX-03 31 47 16 4 2 0 0 78 7 45
2019 CX-04 35 45 7 3 0 0 11 89 3 275

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CX 19 37 17 13 10 2 2 58 24 1774
2019 CX-01 15 32 20 16 13 4 0 49 30 649
2019 CX-02 19 42 15 13 11 1 0 61 24 757
2019 CX-03 37 35 17 4 4 2 0 73 9 46
2019 CX-04 28 35 15 7 4 1 10 71 12 273
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CX 36 64 1788
2019 CX-01 36 64 649
2019 CX-02 40 60 766
2019 CX-03 27 73 45
2019 CX-04 27 73 276
2018 CX 44 56 1287
2018 CX-01 41 59 456
2018 CX-02 50 50 555
2018 CX-03 35 65 50
2018 CX-04 39 61 165

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CX 58 42 646
2019 CX-01 63 37 235
2019 CX-02 55 45 303
2018 CX 58 42 568
2018 CX-01 61 39 187
2018 CX-02 56 44 275

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CX 71 29 646
2019 CX-01 72 28 235
2019 CX-02 75 25 303
2019 CX-03 58 42 12
2019 CX-04 54 46 74
2018 CX 72 28 568
2018 CX-01