2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 37 47 4 9 2 0 0 85 11 2117
2019 CO-01 44 44 3 8 1 0 0 88 9 396
2019 CO-02 34 49 5 9 2 0 0 84 12 1113
2019 CO-03 40 44 3 10 3 0 0 84 13 500
2019 CO-04 44 51 3 2 0 0 0 95 2 44
2017 CO 30 49 6 12 4 0 0 79 16 2068
2017 CO-01 39 44 4 11 2 0 0 83 12 336
2017 CO-02 28 50 6 12 4 0 0 78 16 1149
2017 CO-03 27 49 6 12 5 0 0 77 17 488
2017 CO-04 26 48 10 13 0 0 2 76 14 46
2014 CO 29 47 6 12 5 0 0 76 17 2321
2014 CO-01 32 48 5 11 3 0 0 80 15 378
2014 CO-02 28 47 6 13 6 0 0 74 19 1286
2014 CO-03 31 47 7 11 5 0 0 78 15 538
2014 CO-04 29 50 5 14 2 0 0 79 16 56
2011 CO 38 45 5 9 3 0 0 83 11 2624
2011 CO-01 45 43 5 5 2 0 0 88 6 399
2011 CO-02 36 46 5 9 3 0 0 82 13 1424
2011 CO-03 40 43 5 10 2 0 0 84 12 681
2011 CO-04 34 47 10 9 0 0 0 81 9 77
2008 CO 41 44 5 8 2 0 0 85 11 2310
2008 CO-01 40 47 4 7 1 0 0 87 9 354
2008 CO-02 40 45 5 8 2 0 0 85 10 1235
2008 CO-03 43 41 3 9 3 0 0 85 12 597
2008 CO-04 42 46 6 4 1 0 0 89 6 69

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 68 18 5 6 3 0 1 87 8 2113
2019 CO-01 69 19 4 5 3 0 1 89 7 395
2019 CO-02 69 16 5 6 2 0 1 86 9 1112
2019 CO-03 67 19 4 6 3 0 0 86 9 499
2019 CO-04 70 23 0 2 2 0 2 96 4 44
2017 CO 64 19 5 8 4 0 1 84 12 2064
2017 CO-01 66 17 4 8 4 0 1 84 11 334
2017 CO-02 63 20 5 7 4 0 1 84 11 1147
2017 CO-03 61 19 6 10 4 0 0 81 14 487
2017 CO-04 69 18 0 5 7 0 2 88 12 46
2014 CO 61 19 6 8 4 0 2 82 12 2323
2014 CO-01 60 22 6 6 4 0 2 83 10 379
2014 CO-02 60 19 6 8 5 0 2 81 13 1286
2014 CO-03 61 19 5 10 4 0 1 81 14 539
2014 CO-04 68 20 2 5 5 0 0 88 10 56
2011 CO 64 18 4 8 4 0 1 83 12 2621
2011 CO-01 67 18 4 6 4 0 1 86 10 399
2011 CO-02 62 19 5 8 5 0 1 83 13 1423
2011 CO-03 66 17 4 9 4 0 1 83 12 679
2011 CO-04 69 15 3 8 5 0 0 84 12 77
2008 CO 62 20 4 9 5 0 1 82 14 2309
2008 CO-01 59 20 5 12 4 0 1 80 15 353
2008 CO-02 61 20 4 10 4 0 1 82 14 1234
2008 CO-03 65 18 4 7 5 0 1 85 12 597
2008 CO-04 62 18 3 9 8 0 0 80 17 70

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 43 34 6 11 5 0 0 78 16 2112
2019 CO-01 46 35 6 11 2 0 0 81 13 395
2019 CO-02 43 35 6 11 5 0 0 78 16 1109
2019 CO-03 44 32 6 11 7 0 0 76 18 500
2019 CO-04 48 29 9 9 4 0 0 77 13 44
2017 CO 40 35 6 11 7 0 0 76 18 2067
2017 CO-01 46 34 5 11 4 0 0 80 15 336
2017 CO-02 38 37 6 11 8 0 0 75 19 1148
2017 CO-03 41 34 7 11 7 0 0 75 18 487
2017 CO-04 45 30 8 4 11 0 2 77 16 46
2014 CO 39 34 8 11 8 0 0 73 19 2319
2014 CO-01 36 37 11 11 5 0 0 73 17 378
2014 CO-02 38 34 8 12 9 0 0 72 20 1285
2014 CO-03 43 32 5 9 10 0 0 75 20 537
2014 CO-04 46 36 3 5 9 0 0 82 14 56
2011 CO 44 37 8 8 4 0 0 81 12 2618
2011 CO-01 45 38 6 7 3 0 0 84 10 397
2011 CO-02 42 38 8 8 4 0 0 80 11 1424
2011 CO-03 47 33 7 9 4 0 0 81 13 677
2011 CO-04 47 29 11 10 1 1 0 77 11 77

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 43 11 13 5 0 0 71 17 2103
2019 CO-01 30 41 9 14 7 0 0 70 21 394
2019 CO-02 26 44 12 13 4 0 0 70 18 1107
2019 CO-03 34 41 11 10 4 0 1 75 14 497
2019 CO-04 36 43 12 9 0 0 0 79 9 43
2018 CO 23 49 10 12 5 0 0 73 17 2014
2018 CO-01 26 44 6 17 6 0 1 71 23 342
2018 CO-02 22 51 11 11 4 0 0 73 16 1097
2018 CO-03 23 51 9 11 5 0 0 75 16 480
2018 CO-04 26 46 6 17 4 0 0 73 21 31
2017 CO 26 43 11 13 6 0 0 69 19 2067
2017 CO-01 26 44 10 16 4 0 0 70 20 336
2017 CO-02 25 44 11 13 6 0 0 69 20 1148
2017 CO-03 26 43 13 12 6 0 0 70 18 487
2017 CO-04 28 35 9 15 11 0 2 64 27 46
2014 CO 23 41 12 15 8 0 0 65 23 2319
2014 CO-01 20 42 12 17 9 0 0 62 26 379
2014 CO-02 22 40 12 17 9 0 0 62 26 1284
2014 CO-03 29 45 10 10 5 0 0 74 16 537
2014 CO-04 31 35 16 9 9 0 0 66 18 56
2011 CO 26 43 15 10 5 0 1 70 15 2622
2011 CO-01 27 43 14 10 4 1 1 72 14 398
2011 CO-02 24 42 16 11 5 0 1 67 17 1424
2011 CO-03 28 44 14 9 4 0 1 73 13 680
2011 CO-04 32 46 14 5 2 0 1 78 8 77
2008 CO 24 43 15 11 5 0 1 69 16 2310
2008 CO-01 27 40 17 9 6 1 1 68 15 354
2008 CO-02 23 44 15 13 5 0 1 67 18 1233
2008 CO-03 26 45 14 9 4 0 2 73 13 598
2008 CO-04 27 42 21 4 3 0 3 71 7 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 48 37 7 5 2 0 0 86 7 2105
2019 CO-01 49 38 4 7 2 0 0 87 9 394
2019 CO-02 46 37 9 5 2 0 0 84 7 1107
2019 CO-03 52 36 7 4 2 0 0 87 6 497
2019 CO-04 49 44 5 2 0 0 0 93 2 44
2017 CO 48 36 7 5 2 0 0 85 7 2064
2017 CO-01 50 37 7 5 1 0 0 87 6 335
2017 CO-02 48 35 8 5 3 0 1 84 8 1148
2017 CO-03 47 41 6 4 2 0 0 88 6 485
2017 CO-04 58 15 11 12 2 0 2 74 15 46
2014 CO 43 37 9 7 3 0 0 81 10 2317
2014 CO-01 39 35 13 9 4 0 0 74 13 379
2014 CO-02 42 39 9 7 3 0 0 81 10 1281
2014 CO-03 49 37 6 5 2 0 0 86 8 539
2014 CO-04 54 26 7 9 4 0 0 80 13 55

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 47 32 8 9 3 0 0 80 12 2111
2019 CO-01 51 28 8 9 3 0 0 80 12 395
2019 CO-02 48 32 8 8 4 0 0 81 11 1109
2019 CO-03 42 35 9 10 3 0 0 77 13 500
2019 CO-04 49 18 11 15 7 0 0 67 22 44
2018 CO 43 34 10 8 4 0 0 78 12 2011
2018 CO-01 47 28 13 7 5 0 1 75 12 342
2018 CO-02 43 36 8 8 4 0 0 79 12 1095
2018 CO-03 41 34 12 9 4 0 0 75 13 481
2018 CO-04 39 39 6 9 7 0 0 78 17 30
2017 CO 44 33 8 8 6 0 0 78 14 2066
2017 CO-01 52 30 9 4 4 1 0 83 8 336
2017 CO-02 43 33 8 10 5 0 0 76 15 1148
2017 CO-03 38 39 7 8 7 0 0 78 15 486
2017 CO-04 50 35 4 5 5 0 2 86 9 46
2014 CO 37 34 12 10 7 0 0 71 17 2322
2014 CO-01 35 38 11 10 6 0 0 74 16 379
2014 CO-02 39 32 12 10 7 0 0 71 17 1285
2014 CO-03 34 36 11 12 7 0 0 70 19 539
2014 CO-04 31 34 18 11 7 0 0 65 18 56
2011 CO 40 37 9 9 4 0 0 78 13 2621
2011 CO-01 48 34 8 6 3 1 0 84 8 398
2011 CO-02 39 37 9 9 4 0 0 77 14 1425
2011 CO-03 39 38 10 9 4 0 1 77 13 680
2011 CO-04 36 36 9 10 9 0 0 72 19 75

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 40 40 10 7 4 0 0 80 10 2116
2019 CO-01 43 36 10 8 3 0 0 79 11 395
2019 CO-02 37 42 10 6 4 0 0 79 11 1114
2019 CO-03 44 39 7 7 2 0 0 83 10 500
2019 CO-04 51 33 9 7 0 0 0 84 7 43
2018 CO 35 42 11 7 4 0 0 77 12 2002
2018 CO-01 33 42 11 9 4 0 0 75 14 343
2018 CO-02 34 42 13 7 5 0 0 76 11 1091
2018 CO-03 39 42 9 6 4 0 0 81 10 474
2018 CO-04 52 34 4 10 0 0 0 86 10 31
2017 CO 33 44 10 9 4 0 0 77 13 2064
2017 CO-01 34 42 10 11 3 0 0 76 14 335
2017 CO-02 31 46 10 9 4 0 0 77 13 1146
2017 CO-03 38 41 10 7 4 0 0 79 11 487
2017 CO-04 43 35 11 4 4 0 2 80 9 46
2014 CO 26 45 12 10 7 0 0 71 17 2321
2014 CO-01 23 42 13 13 9 0 0 65 22 379
2014 CO-02 24 45 13 10 9 0 0 69 18 1285
2014 CO-03 32 46 11 8 4 0 0 78 11 539
2014 CO-04 35 46 7 5 7 0 0 81 12 56
2011 CO 31 44 12 9 5 0 0 75 13 2621
2011 CO-01 28 46 12 9 5 0 0 74 14 398
2011 CO-02 31 43 13 9 5 0 0 74 14 1425
2011 CO-03 33 44 9 9 4 0 0 78 13 679
2011 CO-04 38 39 10 8 4 0 1 78 12 76
2008 CO 32 44 10 9 5 0 0 76 13 2304
2008 CO-01 26 45 12 10 7 0 0 72 17 354
2008 CO-02 32 45 10 10 4 0 0 76 14 1229
2008 CO-03 35 43 10 7 5 0 0 78 12 597
2008 CO-04 42 40 9 4 3 1 0 83 7 69

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 39 13 12 7 0 0 67 19 2115
2019 CO-01 36 36 12 11 5 0 0 72 16 395
2019 CO-02 27 40 13 13 7 0 0 67 20 1111
2019 CO-03 28 39 14 13 7 0 0 67 19 500
2019 CO-04 30 33 21 12 4 0 0 63 16 44
2018 CO 27 36 16 11 9 0 0 63 21 2009
2018 CO-01 32 36 12 8 11 0 0 69 19 342
2018 CO-02 26 35 18 12 9 1 0 61 21 1095
2018 CO-03 26 39 15 11 9 0 0 65 20 479
2018 CO-04 29 43 9 8 11 0 0 72 19 29
2017 CO 25 38 15 13 9 0 0 63 22 2065
2017 CO-01 33 34 11 14 7 1 0 67 22 335
2017 CO-02 23 38 16 13 9 0 0 62 22 1147
2017 CO-03 24 40 13 12 10 0 0 65 22 488
2017 CO-04 30 41 14 7 7 0 2 71 14 45
2014 CO 19 36 19 15 12 0 0 54 27 2317
2014 CO-01 19 35 17 15 13 0 0 54 28 379
2014 CO-02 18 34 20 16 12 0 0 52 28 1282
2014 CO-03 21 39 19 12 9 0 0 60 21 537
2014 CO-04 32 28 16 7 17 0 0 60 24 56
2011 CO 20 42 16 13 8 0 0 62 22 2621
2011 CO-01 24 44 16 9 6 1 0 69 15 398
2011 CO-02 19 40 16 15 9 0 0 60 24 1426
2011 CO-03 20 43 15 12 9 0 0 64 21 677
2011 CO-04 21 42 20 9 7 0 0 64 16 77

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 26 46 11 12 4 0 0 72 16 2104
2019 CO-01 32 44 12 10 3 0 0 75 13 394
2019 CO-02 25 45 13 13 4 0 0 70 17 1105
2019 CO-03 25 50 8 12 5 0 0 75 17 496
2019 CO-04 31 55 5 5 4 0 0 86 9 44
2018 CO 26 44 13 11 5 0 0 70 17 2012
2018 CO-01 31 38 14 12 5 0 0 69 17 343
2018 CO-02 25 44 13 12 5 0 0 70 17 1097
2018 CO-03 25 46 13 10 6 0 0 71 16 479
2018 CO-04 30 50 13 4 4 0 0 80 7 31
2017 CO 26 44 11 12 6 0 0 71 18 2067
2017 CO-01 30 42 10 11 6 0 0 73 17 336
2017 CO-02 26 44 11 13 6 0 0 70 19 1148
2017 CO-03 24 47 10 10 8 0 0 71 18 487
2017 CO-04 34 45 9 6 4 0 2 80 11 46

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 40 8 5 2 0 0 86 7 2107
2019 CO-01 51 37 7 4 1 0 0 88 5 395
2019 CO-02 40 43 9 6 2 0 0 84 8 1107
2019 CO-03 51 37 5 4 2 0 0 88 7 498
2019 CO-04 58 32 9 0 0 0 0 91 0 43
2018 CO 46 40 7 5 2 0 0 86 7 2012
2018 CO-01 48 41 4 4 3 0 0 89 7 343
2018 CO-02 43 42 7 6 2 0 0 85 8 1095
2018 CO-03 50 37 7 4 2 0 0 87 6 480
2018 CO-04 63 26 7 4 0 0 0 90 4 31
2017 CO 40 42 8 6 3 0 0 82 10 2063
2017 CO-01 43 42 7 7 2 0 0 85 8 336
2017 CO-02 38 42 10 6 4 0 0 80 10 1143
2017 CO-03 42 43 6 5 3 0 0 85 9 488
2017 CO-04 56 26 7 7 2 0 2 83 10 46
2014 CO 36 41 12 6 4 0 0 78 11 2319
2014 CO-01 30 39 17 8 6 1 0 69 14 378
2014 CO-02 35 42 11 7 5 0 0 77 12 1284
2014 CO-03 44 42 9 4 1 0 0 85 6 538
2014 CO-04 49 37 9 5 0 0 0 86 5 56
2011 CO 36 44 10 7 3 0 0 81 10 2617
2011 CO-01 34 47 6 8 4 0 0 81 12 399
2011 CO-02 34 45 11 8 3 0 0 79 10 1421
2011 CO-03 40 43 8 5 3 0 0 84 8 677
2011 CO-04 45 38 11 3 4 0 0 83 6 77
2008 CO 39 41 9 7 4 0 0 81 10 2313
2008 CO-01 38 42 11 6 4 0 0 80 10 355
2008 CO-02 39 42 9 7 3 0 0 81 11 1234
2008 CO-03 42 39 8 6 4 0 0 81 10 598
2008 CO-04 44 41 7 3 3 2 0 87 6 70

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 34 37 12 10 7 0 0 71 17 2108
2019 CO-01 36 36 11 11 6 0 0 72 17 395
2019 CO-02 32 37 13 10 7 0 0 69 17 1109
2019 CO-03 38 36 11 9 6 0 0 75 15 496
2019 CO-04 38 37 9 9 7 0 0 75 16 44
2018 CO 30 39 14 11 7 0 0 68 18 2010
2018 CO-01 33 37 11 11 8 0 0 70 19 344
2018 CO-02 28 39 15 10 7 0 0 67 18 1093
2018 CO-03 32 38 12 11 7 0 0 71 17 480
2018 CO-04 33 41 9 10 7 0 0 74 17 30
2017 CO 28 39 13 12 8 0 0 67 20 2068
2017 CO-01 32 37 14 10 7 0 0 69 17 336
2017 CO-02 26 41 13 12 8 0 0 67 20 1148
2017 CO-03 30 37 11 13 9 0 0 67 21 488
2017 CO-04 30 43 7 11 7 0 2 75 18 46

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 52 34 9 3 1 0 0 86 5 2100
2019 CO-01 51 35 10 4 1 0 0 86 4 394
2019 CO-02 50 35 10 3 2 0 0 85 5 1106
2019 CO-03 58 32 6 3 1 0 0 90 4 493
2019 CO-04 57 31 7 5 0 0 0 88 5 43
2018 CO 49 36 10 4 1 0 0 85 5 1993
2018 CO-01 45 38 12 3 1 0 0 84 4 340
2018 CO-02 48 38 9 3 1 0 0 86 5 1083
2018 CO-03 55 31 8 5 1 0 0 86 6 477
2018 CO-04 70 24 3 3 0 0 0 94 3 30
2017 CO 48 37 9 4 2 0 0 85 6 2062
2017 CO-01 50 35 9 5 1 0 0 85 5 335
2017 CO-02 46 38 10 4 2 0 0 84 6 1148
2017 CO-03 50 37 6 4 3 0 0 87 6 483
2017 CO-04 54 35 7 2 0 0 2 91 2 46
2014 CO 53 32 10 3 2 0 0 85 5 2321
2014 CO-01 51 32 12 3 2 0 0 83 5 379
2014 CO-02 50 33 11 3 2 0 0 83 6 1284
2014 CO-03 58 30 8 3 1 0 0 88 4 539
2014 CO-04 68 22 6 2 2 0 0 91 3 56
2011 CO 52 35 9 3 1 0 0 87 4 2621
2011 CO-01 52 32 12 3 2 0 0 84 5 399
2011 CO-02 49 37 9 3 1 0 0 87 4 1424
2011 CO-03 57 34 6 3 1 0 0 91 3 678
2011 CO-04 58 26 11 4 1 0 0 84 5 77

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 30 41 12 11 6 0 0 72 17 2109
2019 CO-01 33 42 12 9 4 0 0 74 13 396
2019 CO-02 26 42 13 12 7 0 0 68 19 1107
2019 CO-03 38 39 8 10 5 0 0 77 15 497
2019 CO-04 31 40 16 5 4 4 0 73 10 44
2018 CO 30 40 12 11 7 0 0 70 18 2007
2018 CO-01 28 41 13 11 6 0 0 70 17 342
2018 CO-02 28 39 13 12 8 0 0 67 20 1090
2018 CO-03 36 41 10 8 4 0 0 78 12 481
2018 CO-04 34 47 6 6 7 0 0 81 13 31
2017 CO 28 42 11 13 6 0 0 70 19 2062
2017 CO-01 30 44 10 11 4 0 0 74 16 335
2017 CO-02 24 43 12 14 7 0 0 67 21 1148
2017 CO-03 35 42 8 10 4 0 0 77 15 483
2017 CO-04 32 45 9 7 4 0 2 79 11 46
2014 CO 20 42 13 16 10 0 0 62 26 2323
2014 CO-01 16 41 15 16 11 0 0 57 28 379
2014 CO-02 18 39 14 17 11 0 0 57 29 1286
2014 CO-03 27 48 8 11 7 0 0 75 17 539
2014 CO-04 45 32 9 5 9 0 0 77 14 56
2011 CO 28 42 12 12 6 0 0 71 18 2619
2011 CO-01 33 37 13 11 6 0 0 70 17 399
2011 CO-02 23 43 13 13 7 0 0 67 20 1422
2011 CO-03 34 44 8 9 4 0 0 78 14 679
2011 CO-04 41 37 8 5 7 0 2 80 12 77

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 33 37 13 10 6 0 0 71 16 2111
2019 CO-01 39 40 11 7 3 0 0 79 10 395
2019 CO-02 29 37 15 12 8 0 0 65 20 1109
2019 CO-03 40 35 11 8 5 0 0 76 13 499
2019 CO-04 37 32 17 10 4 0 0 69 14 44
2018 CO 32 34 15 12 7 0 0 66 19 1996
2018 CO-01 38 33 14 9 6 0 1 72 14 342
2018 CO-02 29 34 16 12 8 0 0 64 21 1084
2018 CO-03 36 33 13 13 5 0 0 69 18 478
2018 CO-04 36 34 10 15 4 0 0 70 19 31
2017 CO 31 34 14 12 8 0 0 66 20 2061
2017 CO-01 34 37 13 9 5 1 0 72 15 334
2017 CO-02 29 33 15 13 9 0 0 62 23 1148
2017 CO-03 34 36 13 10 8 0 0 70 18 483
2017 CO-04 29 47 7 9 6 0 2 77 16 46
2014 CO 23 35 15 16 11 0 0 58 27 2321
2014 CO-01 23 33 15 16 12 0 0 56 29 379
2014 CO-02 21 33 17 17 11 0 0 54 28 1284
2014 CO-03 27 39 10 16 8 0 0 66 23 539
2014 CO-04 38 32 7 9 14 0 0 70 22 56

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 42 13 10 3 0 0 74 13 2094
2019 CO-01 38 41 11 8 3 0 0 78 11 391
2019 CO-02 29 43 14 9 4 0 0 73 13 1103
2019 CO-03 34 42 10 11 4 0 0 75 14 492
2019 CO-04 29 46 18 5 2 0 0 75 7 44
2018 CO 29 41 14 10 5 0 0 70 16 2009
2018 CO-01 33 41 12 9 5 0 0 74 14 344
2018 CO-02 27 40 15 11 6 0 0 68 17 1093
2018 CO-03 30 41 15 10 4 0 0 71 14 478
2018 CO-04 39 43 3 11 4 0 0 83 14 31
2017 CO 30 39 14 11 6 0 0 70 16 2060
2017 CO-01 36 39 14 8 2 1 0 75 11 335
2017 CO-02 29 38 14 11 7 0 0 68 17 1147
2017 CO-03 29 41 12 12 5 0 0 71 17 483
2017 CO-04 31 41 10 9 9 0 2 72 18 46
2014 CO 24 38 16 13 9 0 0 62 22 2323
2014 CO-01 25 36 16 15 7 1 0 62 22 379
2014 CO-02 23 39 16 12 9 0 0 62 22 1286
2014 CO-03 25 39 15 13 8 0 0 64 21 539
2014 CO-04 34 38 12 7 9 0 0 72 15 56
2011 CO 34 42 13 8 4 0 0 76 11 2621
2011 CO-01 40 40 11 6 2 1 0 81 8 397
2011 CO-02 31 42 13 8 4 0 1 74 12 1425
2011 CO-03 34 41 13 8 3 0 0 76 11 679
2011 CO-04 39 39 12 5 4 0 0 79 9 77

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 38 9 5 2 0 0 83 8 2118
2019 CO-01 49 35 7 5 3 0 0 85 8 396
2019 CO-02 42 41 10 5 2 0 0 83 7 1113
2019 CO-03 47 36 9 5 3 0 0 84 8 500
2019 CO-04 52 34 11 2 0 0 0 86 2 44
2018 CO 39 41 11 6 3 0 0 80 8 2012
2018 CO-01 40 41 10 5 4 0 0 80 9 344
2018 CO-02 37 43 11 5 2 0 0 81 8 1093
2018 CO-03 43 36 12 6 3 0 0 79 9 481
2018 CO-04 46 37 10 4 4 0 0 83 7 31
2017 CO 39 41 11 6 3 0 0 79 10 2058
2017 CO-01 44 36 10 8 2 0 0 80 10 334
2017 CO-02 37 41 12 6 3 0 0 78 10 1147
2017 CO-03 39 43 8 6 4 0 0 82 9 481
2017 CO-04 43 30 13 7 4 0 2 75 11 46
2014 CO 34 41 13 8 4 0 0 75 12 2323
2014 CO-01 35 38 13 9 5 0 0 73 14 379
2014 CO-02 31 42 14 7 5 0 0 74 12 1286
2014 CO-03 38 41 11 8 2 0 0 79 10 539
2014 CO-04 45 33 18 3 2 0 0 77 5 56
2011 CO 38 44 10 6 2 0 0 82 8 2623
2011 CO-01 39 42 11 5 3 0 0 81 8 397
2011 CO-02 37 45 9 6 3 0 0 82 8 1426
2011 CO-03 40 43 10 6 1 0 0 83 7 681
2011 CO-04 41 36 13 6 3 0 1 78 9 76
2008 CO 39 43 8 7 3 0 0 82 9 2310
2008 CO-01 36 43 9 8 4 0 0 79 12 355
2008 CO-02 39 44 8 7 2 0 0 83 9 1232
2008 CO-03 39 43 9 6 3 0 0 82 9 598
2008 CO-04 45 41 7 6 2 0 0 85 7 70

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 35 37 16 8 5 0 0 71 13 2108
2019 CO-01 45 33 14 5 3 1 0 78 8 393
2019 CO-02 36 39 15 7 4 0 0 74 10 1108
2019 CO-03 26 33 19 13 8 0 0 59 22 498
2019 CO-04 26 43 5 12 14 0 0 69 26 44
2018 CO 33 36 18 8 5 0 0 69 13 2017
2018 CO-01 43 36 14 5 1 0 0 80 6 343
2018 CO-02 33 37 17 7 5 0 0 71 12 1099
2018 CO-03 24 33 22 12 9 0 0 57 20 481
2018 CO-04 17 43 23 7 10 0 0 60 17 31
2017 CO 33 40 17 7 3 0 0 73 10 2065
2017 CO-01 44 40 12 3 1 0 1 84 4 336
2017 CO-02 32 42 17 6 2 0 0 74 8 1146
2017 CO-03 25 38 20 11 5 0 0 63 17 488
2017 CO-04 24 33 19 11 9 0 4 59 21 46
2014 CO 31 38 18 9 4 0 1 69 12 2321
2014 CO-01 40 38 15 3 2 0 1 79 5 379
2014 CO-02 32 38 17 9 3 0 1 71 12 1285
2014 CO-03 21 38 23 13 5 0 0 59 18 539
2014 CO-04 28 29 19 12 10 0 2 58 23 56
2011 CO 28 39 20 8 4 0 0 67 12 2620
2011 CO-01 38 41 15 5 1 0 0 79 6 397
2011 CO-02 29 39 20 8 4 0 0 69 11 1424
2011 CO-03 21 39 24 10 6 0 0 60 16 679
2011 CO-04 12 30 30 15 12 0 1 43 27 77
2008 CO 24 37 22 11 6 0 0 61 17 2309
2008 CO-01 34 40 17 5 3 0 0 75 8 353
2008 CO-02 24 38 23 10 5 0 0 63 14 1233
2008 CO-03 16 34 23 17 9 0 0 50 26 598
2008 CO-04 11 30 23 24 12 0 0 41 37 70

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 10 25 36 20 7 1 1 28 35 2112
2019 CO-01 7 21 35 25 10 1 1 36 28 395
2019 CO-02 10 26 36 20 7 1 1 27 37 1110
2019 CO-03 12 25 38 18 7 0 1 25 37 498
2019 CO-04 7 26 39 20 7 2 0 27 33 44
2018 CO 9 25 39 19 6 0 1 25 35 2010
2018 CO-01 8 22 36 25 8 1 0 34 30 338
2018 CO-02 10 26 38 18 7 0 1 25 36 1096
2018 CO-03 9 27 45 16 3 0 0 19 36 481
2018 CO-04 11 24 57 3 6 0 0 9 34 31
2017 CO 11 25 37 18 7 1 1 25 37 2065
2017 CO-01 9 16 36 25 10 1 2 37 25 334
2017 CO-02 11 27 37 16 7 1 1 24 38 1147
2017 CO-03 12 28 38 17 5 0 1 22 40 488
2017 CO-04 9 22 40 18 7 0 4 26 32 46
2014 CO 11 28 38 15 5 1 2 21 40 2318
2014 CO-01 10 24 36 18 8 1 3 27 36 378
2014 CO-02 12 28 38 15 5 1 2 20 41 1283
2014 CO-03 10 31 39 14 6 0 0 20 41 538
2014 CO-04 19 25 31 23 0 0 2 23 45 56
2011 CO 11 28 36 17 6 0 1 23 40 2620
2011 CO-01 9 27 34 20 7 1 1 28 38 398
2011 CO-02 11 28 35 17 6 0 2 24 40 1424
2011 CO-03 12 29 39 16 4 0 0 20 41 678
2011 CO-04 15 22 44 11 5 1 2 17 38 77
2008 CO 13 29 37 15 5 0 1 19 43 2306
2008 CO-01 11 23 35 20 9 0 1 30 35 354
2008 CO-02 14 30 37 15 5 0 1 19 44 1232
2008 CO-03 12 33 40 12 3 0 0 14 45 596
2008 CO-04 23 33 33 7 2 0 2 9 57 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 7 17 28 31 16 1 1 48 24 2110
2019 CO-01 8 13 25 31 19 2 1 52 22 395
2019 CO-02 6 18 28 30 16 1 1 46 25 1107
2019 CO-03 6 15 31 33 13 1 1 46 22 499
2019 CO-04 10 12 16 40 23 0 0 63 22 44
2018 CO 8 18 29 29 13 2 1 43 27 2007
2018 CO-01 8 13 26 30 19 3 1 51 22 340
2018 CO-02 8 18 31 27 13 2 1 41 27 1092
2018 CO-03 7 20 29 32 10 1 1 43 28 480
2018 CO-04 4 14 47 24 9 3 0 34 18 31
2017 CO 9 18 29 25 14 2 2 41 28 2058
2017 CO-01 9 12 26 26 19 5 3 49 22 332
2017 CO-02 9 18 29 24 14 2 2 41 28 1143
2017 CO-03 10 19 32 27 10 0 1 38 29 488
2017 CO-04 7 18 29 27 15 0 4 44 26 45
2014 CO 12 22 31 22 9 1 2 33 35 2316
2014 CO-01 14 20 30 21 12 1 2 34 34 377
2014 CO-02 11 23 31 21 9 2 2 32 36 1281
2014 CO-03 11 21 31 26 9 1 1 36 33 539
2014 CO-04 7 19 35 32 5 0 2 38 26 56
2011 CO 12 19 31 23 12 2 2 37 31 2618
2011 CO-01 12 16 26 24 16 3 3 43 30 397
2011 CO-02 12 18 30 25 11 1 2 37 31 1423
2011 CO-03 11 21 34 22 10 1 2 32 32 678
2011 CO-04 13 19 38 17 10 1 2 28 33 77
2008 CO 14 24 28 23 8 1 2 32 39 2307
2008 CO-01 10 24 23 25 14 2 3 40 35 354
2008 CO-02 14 24 28 24 8 1 1 33 39 1234
2008 CO-03 15 26 31 22 5 0 1 28 41 594
2008 CO-04 13 32 31 10 8 1 5 19 47 70

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 19 26 31 15 6 1 1 22 46 2107
2019 CO-01 12 26 28 20 10 3 2 31 39 395
2019 CO-02 22 26 32 13 5 1 1 19 48 1109
2019 CO-03 19 26 34 16 5 0 0 20 45 495
2019 CO-04 26 23 18 24 4 0 4 30 52 44
2018 CO 22 27 29 15 6 0 1 21 50 2011
2018 CO-01 16 23 30 18 10 1 2 29 41 340
2018 CO-02 25 26 29 14 4 1 1 19 51 1094
2018 CO-03 20 33 28 13 6 0 0 19 53 482
2018 CO-04 28 23 23 17 9 0 0 26 51 31
2017 CO 25 26 28 13 6 1 1 19 52 2062
2017 CO-01 17 23 28 18 10 1 2 29 42 333
2017 CO-02 27 27 27 12 6 1 1 18 55 1147
2017 CO-03 25 29 31 12 4 0 0 16 54 486
2017 CO-04 39 15 23 12 9 0 2 21 55 46
2014 CO 30 29 24 10 4 1 2 15 60 2314
2014 CO-01 22 29 21 15 7 1 5 24 54 377
2014 CO-02 32 29 24 9 4 1 1 14 62 1280
2014 CO-03 30 28 29 8 4 0 0 12 59 538
2014 CO-04 23 37 26 10 3 0 2 13 61 56
2011 CO 30 27 26 10 5 0 1 16 58 2619
2011 CO-01 25 24 25 14 7 2 2 22 51 398
2011 CO-02 31 27 26 10 5 0 2 15 59 1422
2011 CO-03 29 30 26 10 4 0 1 14 59 679
2011 CO-04 33 22 21 16 7 1 0 23 56 77
2008 CO 25 29 29 11 4 0 1 16 55 2312
2008 CO-01 17 31 27 14 8 1 2 23 50 354
2008 CO-02 26 29 28 12 4 0 0 16 56 1235
2008 CO-03 26 29 31 10 2 0 1 12 56 597
2008 CO-04 32 18 38 8 3 0 2 11 50 70

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 9 21 35 24 10 1 1 35 30 2108
2019 CO-01 5 16 25 31 20 1 1 52 22 395
2019 CO-02 9 20 36 24 9 1 0 33 30 1107
2019 CO-03 11 25 38 19 5 1 1 25 37 497
2019 CO-04 9 17 34 27 11 0 2 39 26 44
2018 CO 10 21 36 25 8 0 1 33 31 2001
2018 CO-01 6 13 30 35 15 1 0 51 19 341
2018 CO-02 10 22 36 23 7 0 1 31 33 1088
2018 CO-03 10 26 38 20 5 0 0 25 36 477
2018 CO-04 13 12 46 20 9 0 0 29 25 31
2017 CO 11 19 37 22 9 1 1 32 30 2056
2017 CO-01 7 9 31 30 21 1 2 52 17 331
2017 CO-02 11 21 39 21 8 1 0 29 32 1146
2017 CO-03 13 24 38 20 5 0 0 25 37 485
2017 CO-04 9 23 40 18 5 0 4 24 34 46
2014 CO 11 22 36 23 7 0 2 31 33 2313
2014 CO-01 6 13 33 32 11 0 5 45 20 376
2014 CO-02 10 23 36 22 7 1 1 29 34 1283
2014 CO-03 14 24 40 18 4 0 0 22 38 535
2014 CO-04 17 19 27 27 5 3 2 34 38 56
2011 CO 13 22 35 21 8 0 1 29 35 2616
2011 CO-01 6 14 32 29 16 1 2 46 21 397
2011 CO-02 14 21 33 23 7 0 1 30 36 1423
2011 CO-03 14 27 39 16 4 0 0 20 41 678
2011 CO-04 22 21 41 12 3 1 0 15 43 75
2008 CO 13 22 38 19 7 0 1 26 36 2310
2008 CO-01 8 19 29 29 14 0 1 43 27 354
2008 CO-02 13 20 40 19 7 0 1 26 34 1234
2008 CO-03 16 28 40 13 3 0 1 16 44 597
2008 CO-04 24 26 35 12 3 0 0 15 50 70

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 14 23 30 20 11 2 2 31 38 2107
2019 CO-01 12 17 23 23 20 3 2 45 30 392
2019 CO-02 13 22 32 20 10 2 2 30 37 1110
2019 CO-03 17 29 29 16 6 1 1 23 48 496
2019 CO-04 14 23 23 21 13 2 3 37 39 44
2018 CO 16 24 30 20 8 1 1 28 40 2008
2018 CO-01 12 17 27 26 15 1 2 42 30 339
2018 CO-02 16 23 31 19 8 1 1 28 40 1095
2018 CO-03 18 30 32 14 4 0 1 19 49 481
2018 CO-04 20 20 33 18 6 0 3 25 41 30
2017 CO 16 24 30 17 8 1 2 26 42 2061
2017 CO-01 10 16 29 22 17 3 4 41 27 333
2017 CO-02 17 25 29 17 7 2 2 25 44 1145
2017 CO-03 18 30 32 15 4 0 1 19 49 487
2017 CO-04 18 25 38 7 8 0 4 15 45 46
2014 CO 22 26 28 14 6 1 2 21 50 2317
2014 CO-01 14 22 31 17 10 1 5 28 38 376
2014 CO-02 22 26 29 14 7 1 2 21 49 1286
2014 CO-03 26 30 29 11 4 0 0 15 56 537
2014 CO-04 35 30 17 16 0 0 2 16 66 55
2011 CO 18 26 30 16 7 1 3 23 45 2618
2011 CO-01 11 21 28 23 12 1 5 37 33 397
2011 CO-02 17 25 31 16 7 1 2 24 44 1423
2011 CO-03 22 30 30 12 4 0 2 16 53 679
2011 CO-04 21 31 34 6 5 1 2 12 53 76
2008 CO 17 27 29 18 7 1 2 26 45 2304
2008 CO-01 12 22 24 25 13 1 3 40 35 352
2008 CO-02 14 27 30 18 7 1 2 26 43 1233
2008 CO-03 22 30 30 13 4 0 1 17 53 596
2008 CO-04 26 23 34 12 3 2 2 15 50 69

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 9 18 28 27 15 2 2 43 28 2106
2019 CO-01 11 16 28 21 19 4 1 42 28 394
2019 CO-02 8 19 26 28 14 2 2 44 29 1106
2019 CO-03 10 18 32 28 11 1 1 40 28 498
2019 CO-04 10 7 22 32 25 2 3 60 17 44
2018 CO 9 18 30 28 11 2 2 41 28 2002
2018 CO-01 9 18 26 25 17 2 3 44 28 337
2018 CO-02 9 17 30 29 11 2 2 42 27 1089
2018 CO-03 10 18 34 27 8 1 1 36 29 481
2018 CO-04 4 19 20 43 9 3 3 55 24 31
2017 CO 10 17 28 25 14 2 3 42 29 2061
2017 CO-01 9 18 23 25 19 4 2 47 29 333
2017 CO-02 10 17 27 25 15 2 4 42 29 1144
2017 CO-03 11 15 33 27 11 1 1 39 27 488
2017 CO-04 9 15 24 33 10 3 6 47 26 46
2014 CO 10 16 30 27 13 2 3 42 27 2318
2014 CO-01 12 16 27 25 12 3 6 40 30 376
2014 CO-02 10 16 30 26 13 2 3 41 27 1284
2014 CO-03 9 16 30 29 14 0 2 44 25 539
2014 CO-04 7 16 29 41 5 0 2 47 23 56
2011 CO 9 17 30 26 13 2 4 41 27 2615
2011 CO-01 10 16 26 26 15 2 5 44 28 397
2011 CO-02 9 17 29 26 14 2 4 42 28 1421
2011 CO-03 8 16 35 24 13 1 2 39 25 677
2011 CO-04 10 9 32 34 7 5 3 44 21 77
2008 CO 13 22 28 20 10 2 4 33 38 2308
2008 CO-01 15 20 23 20 13 3 5 37 38 354
2008 CO-02 13 21 29 21 11 2 3 33 36 1232
2008 CO-03 14 27 29 20 8 1 2 29 41 597
2008 CO-04 10 21 31 21 6 1 9 30 35 70

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 23 34 18 7 1 1 25 41 2111
2019 CO-01 11 19 33 21 12 2 2 34 31 394
2019 CO-02 18 24 34 16 6 1 1 23 43 1111
2019 CO-03 16 24 34 19 5 1 1 24 41 498
2019 CO-04 17 32 28 11 13 0 0 24 48 44
2018 CO 17 24 36 15 5 1 1 21 42 2011
2018 CO-01 11 22 33 18 12 3 0 32 34 340
2018 CO-02 18 25 37 15 4 1 1 19 43 1094
2018 CO-03 18 25 37 16 3 1 0 19 44 482
2018 CO-04 16 29 37 6 9 0 3 16 46 31
2017 CO 19 26 33 14 6 1 1 21 46 2062
2017 CO-01 12 22 31 18 12 3 2 32 36 333
2017 CO-02 20 27 32 14 6 1 1 20 47 1145
2017 CO-03 22 26 36 12 3 0 0 15 49 488
2017 CO-04 21 26 33 13 4 0 4 17 48 46
2014 CO 24 27 30 11 4 1 2 16 52 2318
2014 CO-01 18 27 26 17 7 2 4 25 48 378
2014 CO-02 24 27 32 10 4 1 1 15 53 1283
2014 CO-03 25 30 30 10 4 1 1 14 56 538
2014 CO-04 24 22 39 13 0 0 2 13 47 56

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 10 16 33 27 13 1 1 40 26 2113
2019 CO-01 8 12 31 27 19 1 1 47 21 394
2019 CO-02 10 16 34 27 11 0 1 38 27 1111
2019 CO-03 10 19 31 29 10 0 1 40 29 499
2019 CO-04 12 12 37 21 18 0 0 39 24 44
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 71 14 5 5 2 0 1 87 8 2116
2019 CO-01 74 14 5 4 2 0 1 89 6 395
2019 CO-02 71 13 5 5 3 0 2 86 8 1114
2019 CO-03 68 17 6 6 2 0 1 86 8 498
2019 CO-04 74 20 0 2 4 0 0 93 7 44
2017 CO 68 16 5 5 3 0 2 86 8 2068
2017 CO-01 72 13 4 7 2 0 2 87 9 336
2017 CO-02 68 15 5 5 4 0 3 86 9 1148
2017 CO-03 64 20 6 5 3 0 1 86 8 488
2017 CO-04 76 18 5 0 0 0 2 95 0 46
2014 CO 69 15 5 5 3 0 3 87 8 2321
2014 CO-01 63 19 6 2 5 1 4 86 7 379
2014 CO-02 69 15 5 5 2 0 3 88 8 1285
2014 CO-03 72 13 5 6 2 0 1 87 8 538
2014 CO-04 75 13 8 3 2 0 0 87 5 56
2011 CO 68 17 5 6 2 0 2 87 8 2619
2011 CO-01 65 17 6 6 2 0 3 85 8 398
2011 CO-02 68 17 5 6 2 0 2 87 8 1424
2011 CO-03 68 18 4 6 2 0 1 87 9 677
2011 CO-04 73 17 4 4 2 0 0 90 6 77
2008 CO 64 16 6 6 4 0 4 84 10 2311
2008 CO-01 64 15 5 6 5 0 4 83 12 355
2008 CO-02 64 16 5 6 4 0 5 83 11 1233
2008 CO-03 67 15 6 6 3 0 2 85 9 598
2008 CO-04 66 23 4 4 3 0 0 89 7 70

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 27 18 10 8 6 3 61 20 2112
2019 CO-01 31 23 16 11 9 7 4 60 22 393
2019 CO-02 25 28 18 11 9 7 3 59 21 1110
2019 CO-03 33 29 18 7 7 3 3 66 15 500
2019 CO-04 32 39 18 2 2 4 3 76 5 44
2018 CO 21 33 16 11 9 7 4 60 22 2006
2018 CO-01 24 26 19 10 7 9 5 58 19 340
2018 CO-02 19 32 16 11 10 8 4 58 24 1095
2018 CO-03 22 39 14 11 7 4 3 65 19 478
2018 CO-04 23 52 7 7 7 0 3 78 15 29
2017 CO 25 31 16 9 10 6 4 62 21 2069
2017 CO-01 27 23 17 9 11 6 6 58 23 336
2017 CO-02 24 30 16 9 10 7 5 61 22 1149
2017 CO-03 24 35 16 9 8 4 4 65 18 488
2017 CO-04 32 33 10 9 12 3 2 67 22 46
2014 CO 27 28 16 11 10 5 4 60 23 2322
2014 CO-01 22 29 19 13 10 5 3 55 24 379
2014 CO-02 27 26 15 11 10 6 5 59 24 1286
2014 CO-03 32 30 14 9 9 4 2 66 19 538
2014 CO-04 36 34 17 3 7 0 2 72 11 56

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 30 8 9 7 1 0 76 16 2106
2019 CO-01 44 31 8 10 5 2 0 77 15 390
2019 CO-02 43 31 7 9 8 1 0 75 18 1111
2019 CO-03 49 30 8 8 5 0 0 79 13 497
2019 CO-04 47 35 7 9 2 0 0 82 11 43
2018 CO 41 32 9 10 7 1 0 74 17 2007
2018 CO-01 43 33 6 10 8 0 0 76 18 342
2018 CO-02 39 32 10 10 8 1 0 72 17 1092
2018 CO-03 45 31 8 9 5 1 0 77 14 478
2018 CO-04 40 36 10 11 4 0 0 76 14 31
2017 CO 43 32 9 9 7 1 0 76 15 2066
2017 CO-01 42 29 10 13 6 1 0 71 18 336
2017 CO-02 42 32 10 8 7 1 0 74 15 1148
2017 CO-03 45 36 6 7 6 0 0 81 12 487
2017 CO-04 42 38 3 7 9 0 2 81 16 45
2014 CO 39 30 9 11 9 1 0 70 20 2320
2014 CO-01 32 29 10 14 13 1 0 62 28 378
2014 CO-02 40 29 9 12 9 1 0 70 21 1285
2014 CO-03 41 33 10 9 6 0 0 75 15 538
2014 CO-04 57 25 7 5 5 0 0 83 10 56

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 32 7 7 3 0 0 83 11 2110
2019 CO-01 53 29 8 7 3 0 0 82 11 395
2019 CO-02 50 32 7 7 4 0 0 82 11 1108
2019 CO-03 51 34 6 6 3 0 0 85 9 498
2019 CO-04 53 41 2 4 0 0 0 94 4 44
2018 CO 48 35 7 7 3 0 0 83 11 2006
2018 CO-01 53 29 8 7 3 0 0 82 10 341
2018 CO-02 47 34 7 8 4 0 0 82 12 1093
2018 CO-03 46 39 6 6 2 0 0 85 8 477
2018 CO-04 57 22 10 7 4 0 0 79 11 31
2017 CO 45 37 6 7 4 0 0 83 11 2064
2017 CO-01 44 37 8 8 3 0 0 81 11 336
2017 CO-02 45 37 7 7 4 0 0 82 11 1145
2017 CO-03 46 40 5 6 3 0 0 86 9 487
2017 CO-04 52 33 0 7 7 0 2 86 14 46
2014 CO 39 40 9 8 3 0 0 79 11 2323
2014 CO-01 33 42 11 9 5 0 0 74 14 379
2014 CO-02 39 40 9 8 3 0 0 79 11 1286
2014 CO-03 47 36 7 7 3 0 0 83 10 539
2014 CO-04 47 38 9 4 2 0 0 85 5 56

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 46 36 10 5 2 1 0 82 8 2115
2019 CO-01 48 34 9 5 2 2 0 83 7 394
2019 CO-02 44 36 10 6 3 1 0 81 9 1113
2019 CO-03 50 33 10 4 2 0 0 84 6 499
2019 CO-04 52 32 11 4 0 0 0 84 4 44
2018 CO 41 40 11 5 3 1 0 82 7 2009
2018 CO-01 43 39 11 5 2 1 0 82 6 341
2018 CO-02 40 39 12 5 3 1 0 80 8 1093
2018 CO-03 43 42 9 4 2 0 0 85 6 480
2018 CO-04 49 40 0 7 4 0 0 89 11 31
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 53 27 12 4 3 1 2 81 7 2114
2019 CO-01 52 23 15 4 4 1 2 77 8 395
2019 CO-02 52 27 12 4 3 1 2 81 7 1111
2019 CO-03 57 27 9 2 2 1 1 86 5 500
2019 CO-04 49 37 3 2 4 0 4 90 7 44

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 43 32 11 9 5 0 0 75 14 2115
2019 CO-01 44 28 13 8 6 1 1 73 14 393
2019 CO-02 44 32 9 9 5 0 0 76 15 1114
2019 CO-03 41 35 10 7 6 0 0 77 13 499
2019 CO-04 45 33 12 9 2 0 0 77 11 44
2018 CO 37 37 11 8 5 0 0 75 14 2005
2018 CO-01 41 36 10 8 5 0 0 77 13 341
2018 CO-02 39 36 11 8 6 0 1 75 14 1093
2018 CO-03 32 41 12 10 5 0 0 74 14 478
2018 CO-04 37 41 16 7 0 0 0 78 7 31
2017 CO 38 37 10 8 6 0 0 75 14 2069
2017 CO-01 40 34 10 10 5 0 0 75 14 336
2017 CO-02 39 36 10 8 6 0 0 76 14 1149
2017 CO-03 34 40 11 8 7 0 0 74 15 488
2017 CO-04 36 42 9 5 7 0 2 79 12 46
2014 CO 35 36 12 10 7 0 0 71 17 2323
2014 CO-01 35 33 14 12 6 0 0 68 18 379
2014 CO-02 35 36 11 10 7 0 0 72 16 1286
2014 CO-03 33 39 11 10 7 0 0 72 17 539
2014 CO-04 42 30 11 3 14 0 0 72 17 56
2011 CO 34 38 12 9 6 0 0 72 15 2621
2011 CO-01 41 39 9 8 3 1 0 80 11 397
2011 CO-02 33 38 12 10 6 0 0 71 16 1423
2011 CO-03 33 37 14 9 6 1 0 71 15 681
2011 CO-04 35 35 14 9 8 0 0 70 16 77
2008 CO 26 39 13 12 9 0 0 66 21 2310
2008 CO-01 32 41 9 12 6 0 0 73 17 354
2008 CO-02 26 40 13 11 10 0 0 66 21 1235
2008 CO-03 25 37 14 14 9 0 0 63 23 595
2008 CO-04 16 40 16 11 14 0 3 58 26 70

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 50 27 10 6 4 1 0 79 11 2111
2019 CO-01 51 24 11 6 4 3 1 78 10 396
2019 CO-02 50 28 9 6 4 1 0 79 11 1107
2019 CO-03 52 28 10 6 4 0 0 80 10 499
2019 CO-04 56 20 18 4 2 0 0 76 7 44
2018 CO 48 28 11 7 4 1 0 78 12 2000
2018 CO-01 50 28 10 7 4 1 0 79 11 340
2018 CO-02 49 28 10 7 5 1 1 78 12 1090
2018 CO-03 47 29 11 8 4 1 0 77 11 478
2018 CO-04 37 50 3 3 3 4 0 91 6 31
2017 CO 46 31 10 6 5 2 0 79 11 2067
2017 CO-01 51 28 11 5 4 1 0 80 10 335
2017 CO-02 47 30 10 7 4 2 0 79 11 1149
2017 CO-03 43 36 10 5 5 1 0 80 10 487
2017 CO-04 46 34 9 2 7 0 2 82 9 46
2014 CO 41 32 12 6 5 1 0 75 12 2323
2014 CO-01 41 31 12 9 4 2 1 74 13 379
2014 CO-02 42 32 12 6 6 2 0 75 12 1286
2014 CO-03 42 33 13 6 5 1 1 76 11 539
2014 CO-04 46 23 9 3 16 2 0 71 20 56
2011 CO 43 32 11 7 5 2 0 77 12 2615
2011 CO-01 47 33 7 6 4 2 0 82 10 396
2011 CO-02 41 32 13 7 5 2 0 75 12 1421
2011 CO-03 45 30 10 7 5 3 0 77 12 680
2011 CO-04 47 30 9 9 4 0 1 78 13 76
2008 CO 36 33 12 9 7 2 0 71 17 2310
2008 CO-01 44 27 10 11 6 2 0 72 17 355
2008 CO-02 34 35 13 7 8 2 0 71 16 1234
2008 CO-03 34 34 12 11 6 2 0 70 18 595
2008 CO-04 31 32 11 10 8 6 2 68 20 70

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 45 32 9 9 5 0 0 77 14 2108
2019 CO-01 48 27 11 9 5 1 0 76 14 393
2019 CO-02 44 33 9 8 6 0 0 77 14 1109
2019 CO-03 46 33 8 8 4 0 0 79 12 497
2019 CO-04 40 39 10 9 2 0 0 79 11 44
2018 CO 44 33 8 9 5 0 0 77 15 1996
2018 CO-01 45 30 7 11 4 2 1 77 16 339
2018 CO-02 43 32 9 9 6 0 0 76 15 1085
2018 CO-03 44 34 10 8 4 0 0 78 12 478
2018 CO-04 39 43 4 10 4 0 0 83 13 31
2017 CO 42 34 9 9 5 1 0 77 14 2068
2017 CO-01 47 28 8 10 5 1 0 77 16 336
2017 CO-02 41 35 9 9 5 1 0 77 14 1149
2017 CO-03 42 36 8 9 4 0 0 78 13 487
2017 CO-04 41 37 9 4 7 0 2 80 11 46
2014 CO 38 35 11 10 6 0 0 73 16 2323
2014 CO-01 35 34 11 13 5 1 1 70 19 379
2014 CO-02 38 35 11 10 6 0 0 73 16 1286
2014 CO-03 40 35 9 10 6 0 0 75 16 539
2014 CO-04 45 27 9 11 9 0 0 72 19 56
2011 CO 38 37 9 10 6 1 0 75 16 2617
2011 CO-01 41 36 8 10 3 1 0 78 14 396
2011 CO-02 36 37 10 10 6 1 0 73 17 1421
2011 CO-03 38 38 8 9 6 0 0 77 15 680
2011 CO-04 38 39 4 15 5 0 0 76 20 77
2008 CO 34 34 12 11 8 1 0 68 20 2308
2008 CO-01 38 33 10 11 7 1 0 72 18 355
2008 CO-02 32 36 12 11 8 1 0 68 20 1233
2008 CO-03 35 33 11 11 9 1 0 69 20 594
2008 CO-04 29 32 15 11 11 0 1 62 23 70

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 82 10 3 2 1 0 2 94 3 2105
2019 CO-01 82 9 3 3 1 0 2 93 4 395
2019 CO-02 83 9 2 2 2 0 2 94 3 1103
2019 CO-03 81 12 3 2 1 0 1 93 3 499
2019 CO-04 89 7 0 2 2 0 0 96 4 44
2017 CO 79 12 3 2 2 0 2 93 4 2062
2017 CO-01 80 9 4 3 1 0 3 91 4 334
2017 CO-02 78 11 3 2 2 0 3 93 5 1144
2017 CO-03 76 14 4 2 1 0 2 93 4 488
2017 CO-04 89 7 0 2 0 0 2 98 2 46
2014 CO 75 13 4 2 2 0 4 91 4 2322
2014 CO-01 69 15 5 2 4 1 4 89 6 379
2014 CO-02 74 13 4 2 2 0 4 92 4 1286
2014 CO-03 82 8 3 2 2 0 2 92 4 538
2014 CO-04 76 14 9 0 0 0 0 91 0 56
2011 CO 77 12 3 2 2 0 3 92 5 2616
2011 CO-01 77 10 4 2 3 0 4 91 5 396
2011 CO-02 76 12 4 3 2 0 3 91 5 1419
2011 CO-03 80 11 3 2 2 0 2 93 4 681
2011 CO-04 84 11 2 1 0 0 1 97 1 77
2008 CO 76 10 3 3 3 0 4 90 6 2310
2008 CO-01 78 9 3 3 2 0 4 91 6 355
2008 CO-02 75 10 3 3 4 0 5 90 6 1234
2008 CO-03 79 9 3 4 2 0 3 91 6 596
2008 CO-04 83 10 6 1 0 0 0 93 1 70

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 57 22 6 5 6 2 2 83 11 2115
2019 CO-01 57 21 7 6 6 2 2 81 13 394
2019 CO-02 58 23 5 4 6 2 2 84 10 1112
2019 CO-03 55 24 8 5 5 1 2 81 11 500
2019 CO-04 60 9 10 9 7 2 3 72 18 44
2017 CO 48 25 8 7 6 4 3 78 14 2063
2017 CO-01 49 24 6 8 5 5 3 79 14 334
2017 CO-02 49 24 7 7 6 4 3 78 14 1148
2017 CO-03 43 29 9 8 5 3 3 77 14 487
2017 CO-04 38 29 11 4 2 7 8 80 8 45
2014 CO 44 23 11 6 7 4 4 74 14 2323
2014 CO-01 43 19 14 4 7 5 8 71 13 379
2014 CO-02 46 24 9 6 7 4 3 76 14 1286
2014 CO-03 43 26 12 7 7 2 2 73 14 539
2014 CO-04 29 24 9 8 12 10 7 64 25 56
2011 CO 42 28 10 8 6 3 2 75 14 2618
2011 CO-01 53 25 8 4 5 3 2 82 9 399
2011 CO-02 40 29 12 8 6 3 3 73 15 1423
2011 CO-03 41 29 10 9 6 3 2 75 15 676
2011 CO-04 38 35 12 10 2 0 4 75 13 77

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 61 22 8 4 4 1 0 84 8 2120
2019 CO-01 61 21 8 4 4 2 0 84 8 395
2019 CO-02 61 22 8 3 4 1 0 85 8 1115
2019 CO-03 62 22 7 4 4 1 0 84 8 501
2019 CO-04 57 26 13 0 4 0 0 82 4 44
2018 CO 55 25 10 4 5 1 0 81 9 2000
2018 CO-01 58 25 8 4 4 2 0 85 7 340
2018 CO-02 55 25 10 4 5 1 0 81 9 1091
2018 CO-03 54 26 11 4 5 1 0 80 9 476
2018 CO-04 46 38 10 0 3 3 0 86 3 31
2017 CO 55 24 9 5 5 2 0 81 10 2064
2017 CO-01 57 24 8 4 5 1 0 82 9 334
2017 CO-02 55 24 9 5 4 2 0 81 9 1148
2017 CO-03 55 25 10 5 4 1 0 81 10 488
2017 CO-04 47 35 4 3 7 3 2 86 10 45

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 51 27 10 7 5 0 0 78 11 2113
2019 CO-01 52 25 10 8 4 1 0 78 12 395
2019 CO-02 50 28 10 7 5 0 0 78 12 1112
2019 CO-03 53 29 8 5 5 0 0 82 10 497
2019 CO-04 45 39 9 5 2 0 0 84 7 44
2018 CO 47 28 11 7 6 0 0 76 13 1999
2018 CO-01 48 28 10 8 5 1 0 77 13 340
2018 CO-02 47 28 11 8 6 0 0 75 14 1092
2018 CO-03 47 30 11 6 6 0 0 77 12 473
2018 CO-04 36 38 15 4 7 0 0 74 11 31
2017 CO 50 26 10 7 6 1 0 76 14 2061
2017 CO-01 51 26 9 7 5 1 0 78 12 334
2017 CO-02 51 25 10 8 6 1 0 76 14 1146
2017 CO-03 48 29 10 8 6 0 0 77 14 487
2017 CO-04 41 37 7 4 9 0 2 79 14 45
2014 CO 43 32 10 8 6 0 0 76 14 2323
2014 CO-01 40 35 10 9 6 0 1 76 14 379
2014 CO-02 44 31 11 8 6 0 0 75 14 1286
2014 CO-03 44 33 9 8 6 0 0 77 14 539
2014 CO-04 49 25 12 5 9 0 0 74 14 56

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 21 45 14 11 5 1 2 69 16 531
2019 CO-01 19 70 0 11 0 0 0 89 11 11
2019 CO-02 18 41 18 8 8 3 5 63 17 80
2019 CO-03 22 44 14 12 5 1 2 69 17 397
2019 CO-04 24 50 10 11 4 0 0 74 16 20
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 29 36 14 9 6 5 0 69 17 2115
2019 CO-01 39 33 11 6 6 6 0 76 12 396
2019 CO-02 26 36 15 11 6 6 0 66 18 1114
2019 CO-03 28 40 15 8 7 3 0 70 15 499
2019 CO-04 35 42 7 9 4 2 0 79 14 44
2018 CO 27 34 17 10 7 5 0 64 18 2018
2018 CO-01 32 34 15 8 7 4 0 69 15 344
2018 CO-02 25 33 17 10 7 7 0 63 19 1100
2018 CO-03 29 34 18 10 6 2 0 65 17 482
2018 CO-04 37 49 0 3 4 7 0 92 8 30
2017 CO 26 34 15 10 8 6 0 64 20 2064
2017 CO-01 32 34 14 7 5 7 0 71 14 335
2017 CO-02 22 35 16 10 9 8 0 62 21 1146
2017 CO-03 27 37 13 11 9 3 0 66 20 487
2017 CO-04 28 27 14 13 9 7 2 61 24 46
2014 CO 20 35 17 11 9 7 0 60 22 2323
2014 CO-01 19 33 16 11 13 8 0 56 26 379
2014 CO-02 19 34 18 12 9 8 0 58 22 1286
2014 CO-03 25 39 13 10 8 5 0 68 18 539
2014 CO-04 34 30 16 9 9 3 0 66 18 56
2011 CO 23 33 18 11 8 6 0 60 21 2622
2011 CO-01 32 29 16 8 8 7 0 66 17 398
2011 CO-02 20 34 18 12 9 7 0 58 22 1425
2011 CO-03 25 31 20 11 8 5 0 59 20 680
2011 CO-04 28 35 15 11 9 2 0 64 20 77

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 36 14 12 8 2 0 65 20 2110
2019 CO-01 36 34 13 8 6 2 0 72 14 396
2019 CO-02 25 37 15 13 8 2 0 63 22 1112
2019 CO-03 28 36 15 13 7 1 0 65 20 497
2019 CO-04 40 31 15 10 4 0 0 71 14 44
2018 CO 24 35 16 13 9 2 0 60 23 2017
2018 CO-01 31 35 13 11 8 2 0 68 20 343
2018 CO-02 22 36 16 14 10 2 0 59 24 1100
2018 CO-03 23 35 18 13 9 1 0 59 23 481
2018 CO-04 38 35 6 17 4 0 0 73 21 31
2017 CO 22 35 18 14 11 1 0 57 25 2063
2017 CO-01 31 33 16 10 7 3 0 65 18 336
2017 CO-02 18 36 19 15 10 1 0 55 26 1145
2017 CO-03 23 35 17 12 12 1 0 59 25 486
2017 CO-04 31 30 14 11 11 0 2 63 23 46
2014 CO 17 34 20 16 12 2 0 51 28 2322
2014 CO-01 17 32 18 16 14 2 1 51 31 379
2014 CO-02 15 33 21 17 13 2 0 49 30 1286
2014 CO-03 21 38 18 13 9 1 0 59 22 538
2014 CO-04 19 43 23 7 9 0 0 61 16 56
2011 CO 17 34 20 15 13 2 0 51 28 2622
2011 CO-01 23 38 16 10 9 3 0 64 20 399
2011 CO-02 15 32 22 16 14 2 0 48 30 1425
2011 CO-03 17 34 18 17 13 1 0 51 31 679
2011 CO-04 24 34 19 10 12 0 1 59 22 77
2008 CO 18 32 18 16 14 2 0 51 30 2310
2008 CO-01 25 33 16 12 11 3 0 60 24 352
2008 CO-02 16 32 19 17 14 2 0 49 32 1236
2008 CO-03 19 33 17 16 14 1 0 52 31 597
2008 CO-04 12 42 17 16 10 3 0 56 27 70

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 17 34 19 16 10 3 0 53 27 2112
2019 CO-01 27 32 16 12 8 5 0 63 20 396
2019 CO-02 14 33 21 17 11 3 0 49 29 1112
2019 CO-03 15 38 18 18 9 2 0 54 28 498
2019 CO-04 32 32 18 12 7 0 0 64 18 44
2018 CO 15 32 21 17 11 4 0 49 29 2016
2018 CO-01 22 29 20 14 10 5 0 54 26 343
2018 CO-02 13 32 22 17 12 4 0 47 30 1099
2018 CO-03 15 33 20 20 9 2 0 49 30 480
2018 CO-04 32 38 10 13 7 0 0 69 20 31
2017 CO 14 29 21 19 12 4 0 45 33 2062
2017 CO-01 19 33 17 15 9 7 0 56 25 336
2017 CO-02 12 28 22 21 12 4 0 42 35 1145
2017 CO-03 14 31 22 20 12 1 0 45 32 486
2017 CO-04 21 38 23 7 9 0 2 60 16 46
2014 CO 11 28 22 21 15 3 0 40 37 2321
2014 CO-01 13 25 21 21 15 4 1 40 38 378
2014 CO-02 9 26 22 22 16 4 0 37 39 1285
2014 CO-03 13 35 20 19 12 1 0 49 31 539
2014 CO-04 10 39 32 10 9 0 0 49 19 56
2011 CO 8 32 21 22 13 3 0 42 36 2623
2011 CO-01 14 35 17 19 9 5 0 52 30 399
2011 CO-02 7 31 23 22 13 3 0 39 37 1425
2011 CO-03 7 33 20 24 13 2 0 41 39 679
2011 CO-04 12 40 21 12 13 2 0 53 26 77
2008 CO 8 33 19 23 13 4 0 42 38 2313
2008 CO-01 11 34 19 17 11 8 0 49 30 355
2008 CO-02 7 31 19 25 14 4 0 39 41 1236
2008 CO-03 8 35 20 23 13 1 0 44 36 597
2008 CO-04 5 38 24 22 10 1 0 43 32 70

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 34 17 21 10 2 0 51 32 2105
2019 CO-01 22 32 16 16 11 3 0 56 27 392
2019 CO-02 13 33 18 23 11 2 0 47 35 1110
2019 CO-03 16 39 15 20 9 1 0 56 29 497
2019 CO-04 22 35 20 16 7 0 0 57 23 44
2018 CO 14 33 19 19 14 2 0 48 33 2019
2018 CO-01 19 29 19 16 14 2 0 49 31 343
2018 CO-02 12 32 20 21 14 2 0 45 35 1100
2018 CO-03 15 36 18 18 11 1 0 52 30 482
2018 CO-04 22 38 13 20 7 0 0 60 27 31
2017 CO 14 33 18 20 13 3 0 48 33 2064
2017 CO-01 17 36 16 15 13 4 0 55 28 336
2017 CO-02 12 31 19 22 14 3 0 44 36 1146
2017 CO-03 15 36 17 19 11 2 0 52 31 486
2017 CO-04 32 26 23 13 5 0 2 59 18 46
2014 CO 11 32 19 20 15 2 0 44 36 2322
2014 CO-01 14 25 18 20 20 3 0 40 42 379
2014 CO-02 10 32 19 21 15 3 0 42 38 1286
2014 CO-03 13 38 20 17 11 1 0 52 28 538
2014 CO-04 11 43 20 16 10 0 0 54 27 56
2011 CO 10 33 19 23 13 2 0 44 37 2620
2011 CO-01 14 29 21 22 12 3 0 44 35 396
2011 CO-02 8 34 19 23 14 2 0 43 37 1426
2011 CO-03 11 33 17 24 14 1 0 44 39 678
2011 CO-04 14 35 20 16 13 1 0 50 30 77
2008 CO 12 35 17 20 13 1 0 48 34 2310
2008 CO-01 17 34 16 17 14 2 0 52 32 353
2008 CO-02 11 34 18 22 14 1 0 46 36 1236
2008 CO-03 11 39 17 21 11 1 0 50 32 596
2008 CO-04 10 43 15 17 12 1 1 55 30 70

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 41 24 15 6 4 7 2 71 12 2116
2019 CO-01 45 21 16 6 3 7 2 72 10 395
2019 CO-02 40 23 15 7 5 8 3 71 13 1113
2019 CO-03 40 29 16 6 4 4 2 73 10 499
2019 CO-04 48 21 16 2 4 7 2 76 7 44
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 28 46 13 10 2 0 0 74 13 2117
2019 CO-01 39 39 11 7 3 1 0 79 10 394
2019 CO-02 24 48 15 11 2 1 0 72 13 1114
2019 CO-03 27 47 11 12 3 0 0 74 14 500
2019 CO-04 24 58 11 7 0 0 0 82 7 44
2018 CO 23 46 15 11 4 0 0 70 14 2012
2018 CO-01 31 44 14 7 4 0 0 74 11 342
2018 CO-02 21 48 16 11 4 1 0 70 15 1096
2018 CO-03 23 46 14 12 4 0 0 70 16 479
2018 CO-04 28 44 11 17 0 0 0 73 17 31
2017 CO 23 46 15 11 5 1 0 70 16 2065
2017 CO-01 30 48 12 7 2 1 0 79 9 335
2017 CO-02 22 45 15 13 5 1 0 67 18 1148
2017 CO-03 23 46 15 10 5 0 0 70 15 487
2017 CO-04 29 53 12 2 2 0 2 83 4 46
2014 CO 21 43 17 12 6 1 0 65 18 2322
2014 CO-01 25 38 19 11 5 3 0 64 17 379
2014 CO-02 20 43 16 13 7 1 0 63 20 1286
2014 CO-03 20 50 15 9 4 1 0 71 14 539
2014 CO-04 24 42 24 8 2 0 0 66 10 56
2011 CO 21 42 16 13 7 1 0 64 20 2619
2011 CO-01 27 42 16 10 4 1 0 70 14 398
2011 CO-02 20 43 16 13 7 1 0 63 21 1421
2011 CO-03 19 43 16 14 7 1 0 62 21 680
2011 CO-04 22 47 18 11 2 0 0 69 14 77

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 14 36 21 18 8 2 0 51 27 2115
2019 CO-01 22 37 17 11 9 4 0 61 21 395
2019 CO-02 12 36 22 20 8 2 0 49 29 1112
2019 CO-03 13 35 22 20 8 1 0 49 29 499
2019 CO-04 24 40 16 14 7 0 0 64 20 44

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 31 38 12 11 5 2 1 71 17 2116
2019 CO-01 34 30 14 11 5 4 2 68 17 396
2019 CO-02 28 40 12 12 6 2 1 70 18 1112
2019 CO-03 33 42 10 10 3 1 0 77 13 499
2019 CO-04 41 33 11 10 2 2 0 76 12 44
2018 CO 31 38 13 11 5 2 1 70 16 2015
2018 CO-01 33 33 15 11 5 3 0 68 16 344
2018 CO-02 28 38 13 12 5 3 1 69 17 1096
2018 CO-03 36 38 9 9 6 2 0 75 15 481
2018 CO-04 34 39 13 10 0 4 0 76 10 31
2017 CO 35 37 10 10 5 3 0 74 15 2065
2017 CO-01 34 36 9 9 5 6 1 76 15 336
2017 CO-02 34 36 11 11 5 2 0 72 17 1148
2017 CO-03 39 39 8 9 4 1 0 79 13 486
2017 CO-04 33 42 7 8 7 2 2 78 15 45
2014 CO 34 37 11 9 5 3 0 74 15 2321
2014 CO-01 30 34 15 9 8 5 0 67 17 379
2014 CO-02 33 37 10 11 5 3 1 73 17 1285
2014 CO-03 41 38 8 7 4 1 0 81 11 539
2014 CO-04 38 36 11 7 4 5 0 77 11 56
2011 CO 34 36 11 9 5 4 1 73 15 2617
2011 CO-01 36 33 9 10 5 5 2 74 16 397
2011 CO-02 32 37 12 10 5 4 1 71 16 1421
2011 CO-03 38 35 11 8 6 3 0 75 14 679
2011 CO-04 45 38 9 4 4 1 0 84 8 77
2008 CO 29 33 14 12 8 4 1 65 20 2311
2008 CO-01 30 32 15 11 8 4 1 65 20 355
2008 CO-02 27 32 14 12 8 5 0 63 22 1234
2008 CO-03 33 34 11 11 7 3 1 69 19 597
2008 CO-04 40 31 15 4 4 4 1 76 9 70

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 32 37 18 8 5 1 0 69 12 2113
2019 CO-01 38 28 21 8 4 1 0 67 12 395
2019 CO-02 29 39 17 8 5 1 0 69 13 1110
2019 CO-03 32 39 18 7 5 0 0 70 12 499
2019 CO-04 40 35 22 0 2 0 0 76 2 44
2018 CO 30 38 19 8 4 1 0 69 12 2006
2018 CO-01 35 34 18 6 5 2 0 70 11 342
2018 CO-02 27 38 20 8 5 1 0 67 13 1091
2018 CO-03 35 37 17 9 2 1 0 72 11 478
2018 CO-04 25 66 10 0 0 0 0 90 0 31

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 16 21 19 14 15 12 2 44 34 2120
2019 CO-01 24 21 15 13 14 11 2 52 31 396
2019 CO-02 14 20 21 14 16 14 2 40 36 1114
2019 CO-03 16 25 20 16 14 7 3 46 33 501
2019 CO-04 21 29 14 16 9 9 2 56 28 44
2018 CO 14 21 20 16 17 11 2 40 37 2011
2018 CO-01 18 20 19 13 14 13 3 45 32 343
2018 CO-02 11 19 21 17 18 11 2 35 40 1094
2018 CO-03 16 26 17 14 16 10 2 47 34 480
2018 CO-04 18 27 15 14 10 13 4 54 28 31
2017 CO 16 19 17 16 18 12 2 41 39 2065
2017 CO-01 18 21 15 12 16 16 1 47 35 335
2017 CO-02 14 19 18 18 19 12 2 37 42 1147
2017 CO-03 17 21 16 17 16 10 3 44 37 487
2017 CO-04 21 15 24 11 16 10 4 42 30 46
2014 CO 11 19 18 19 20 11 2 35 44 2322
2014 CO-01 9 18 21 17 22 12 1 31 44 379
2014 CO-02 10 19 17 21 20 11 2 33 47 1285
2014 CO-03 13 20 19 15 19 11 3 39 39 539
2014 CO-04 15 21 18 17 17 11 0 40 39 56
2011 CO 11 17 21 16 17 15 3 34 41 2621
2011 CO-01 14 16 19 13 15 21 3 38 37 398
2011 CO-02 9 18 21 17 18 14 3 33 42 1426
2011 CO-03 14 16 21 17 17 12 3 36 40 679
2011 CO-04 14 18 21 18 14 9 5 38 37 76

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CO 21 35 18 13 10 2 0 57 24 2110
2019 CO-01 30 31 14 10 11 3 0 63 22 394
2019 CO-02 18 35 20 15 10 2 0 54 25 1113
2019 CO-03 22 39 17 13 9 1 0 61 22 495
2019 CO-04 29 24 33 5 9 0 0 53 14 43
2018 CO 20 32 18 15 11 2 0 54 27 2013
2018 CO-01 26 30 15 14 12 3 0 58 26 343
2018 CO-02 17 33 19 16 12 2 1 52 28 1095
2018 CO-03 22 32 20 15 10 2 0 55 25 481
2018 CO-04 28 38 12 15 4 0 4 68 19 31
2017