2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 35 50 5 9 2 0 0 85 11 1915
2019 BI-01 38 47 9 6 0 0 0 85 6 13
2019 BI-02 34 50 5 9 2 0 0 84 11 500
2019 BI-03 38 47 4 9 2 0 0 85 11 687
2019 BI-04 33 52 6 8 1 0 0 85 9 491
2019 BI-05 31 55 3 10 2 0 0 85 11 166
2017 BI 28 51 5 13 3 0 0 79 16 1841
2017 BI-01 37 59 5 0 0 0 0 95 0 25
2017 BI-02 29 53 4 13 2 0 0 81 15 462
2017 BI-03 29 47 6 15 3 0 0 76 18 711
2017 BI-04 24 57 5 11 3 0 0 81 14 467
2017 BI-05 25 54 3 13 5 0 0 79 19 142
2014 BI 24 50 7 15 5 0 0 73 20 2206
2014 BI-01 52 44 4 0 0 0 0 96 0 22
2014 BI-02 24 49 6 17 4 0 0 73 21 562
2014 BI-03 25 49 6 14 6 0 0 73 20 848
2014 BI-04 20 53 8 15 4 0 0 73 20 562
2014 BI-05 25 51 5 15 4 0 0 76 19 172
2011 BI 29 51 4 12 4 0 0 80 15 2426
2011 BI-01 49 34 6 11 0 0 0 83 11 45
2011 BI-02 28 52 5 12 3 0 0 80 15 684
2011 BI-03 28 51 5 12 4 0 0 79 16 957
2011 BI-04 29 52 4 12 3 0 0 81 15 540
2011 BI-05 33 49 2 11 5 0 0 82 16 175
2008 BI 30 50 5 10 4 0 0 81 15 1967
2008 BI-01 42 39 0 15 4 0 0 81 19 52
2008 BI-02 27 53 6 10 4 0 0 80 14 555
2008 BI-03 33 48 4 11 4 0 0 81 15 779
2008 BI-04 28 54 4 9 5 0 0 83 14 395
2008 BI-05 31 48 6 10 5 0 0 79 15 147

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 69 15 5 6 3 0 2 86 9 1909
2019 BI-01 69 25 7 0 0 0 0 93 0 13
2019 BI-02 72 14 5 4 3 0 2 88 7 497
2019 BI-03 70 14 4 7 3 0 2 85 10 686
2019 BI-04 65 17 6 6 4 1 2 84 10 490
2019 BI-05 65 17 5 6 5 0 3 84 11 165
2017 BI 67 16 5 6 4 0 2 84 11 1837
2017 BI-01 64 20 8 8 0 0 0 84 8 25
2017 BI-02 66 17 5 5 4 0 3 86 9 460
2017 BI-03 68 13 5 7 4 0 2 83 11 710
2017 BI-04 66 16 5 6 6 0 1 83 12 466
2017 BI-05 63 22 6 7 3 0 0 85 10 142
2014 BI 67 15 5 7 4 0 2 84 12 2204
2014 BI-01 52 27 0 4 16 0 0 79 21 22
2014 BI-02 70 15 5 6 1 0 2 87 8 561
2014 BI-03 66 14 4 8 5 0 3 82 14 848
2014 BI-04 66 14 5 8 4 1 1 82 13 561
2014 BI-05 68 17 6 5 3 0 1 86 8 172
2011 BI 69 13 4 7 4 0 1 84 12 2427
2011 BI-01 76 7 8 4 0 0 4 87 5 45
2011 BI-02 71 14 5 6 2 0 1 86 9 685
2011 BI-03 68 13 4 8 5 0 2 82 14 957
2011 BI-04 69 13 4 8 5 0 1 83 12 540
2011 BI-05 68 15 3 9 4 0 0 84 13 175
2008 BI 69 13 4 8 5 0 1 83 12 1964
2008 BI-01 75 15 4 4 2 0 0 90 6 52
2008 BI-02 67 17 6 6 4 0 1 85 9 556
2008 BI-03 70 9 3 9 6 0 2 81 15 777
2008 BI-04 69 15 3 8 4 1 1 85 12 393
2008 BI-05 66 18 6 5 6 0 0 84 11 147

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 37 37 8 12 6 0 0 74 18 1912
2019 BI-01 61 33 0 0 6 0 0 94 6 13
2019 BI-02 41 38 7 8 5 0 0 80 13 498
2019 BI-03 39 37 8 11 5 0 0 76 16 687
2019 BI-04 29 38 9 16 8 0 1 67 24 491
2019 BI-05 39 33 4 14 9 0 0 72 23 165
2017 BI 35 36 7 13 8 0 0 71 22 1838
2017 BI-01 40 34 0 23 4 0 0 73 27 25
2017 BI-02 38 39 7 12 4 0 0 77 16 460
2017 BI-03 36 36 8 12 7 0 0 73 19 711
2017 BI-04 30 35 6 15 14 0 1 65 28 466
2017 BI-05 32 34 9 16 9 0 0 66 25 142
2014 BI 36 35 8 11 10 0 0 71 21 2207
2014 BI-01 52 48 0 0 0 0 0 100 0 22
2014 BI-02 39 40 7 8 5 0 0 79 14 562
2014 BI-03 36 35 8 12 8 0 0 72 20 849
2014 BI-04 31 32 8 14 14 0 0 63 28 562
2014 BI-05 35 31 6 11 17 0 0 66 28 172
2011 BI 40 37 8 10 5 0 0 77 15 2422
2011 BI-01 48 32 11 2 6 0 0 80 9 45
2011 BI-02 39 38 9 9 4 0 0 78 13 683
2011 BI-03 39 39 8 10 4 0 0 78 14 955
2011 BI-04 40 35 8 10 8 0 0 74 18 539
2011 BI-05 43 34 9 9 5 0 0 77 14 175

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 44 13 13 3 0 0 71 16 1906
2019 BI-01 54 25 16 0 6 0 0 79 6 13
2019 BI-02 28 44 11 15 2 0 0 72 17 500
2019 BI-03 29 44 12 11 3 0 0 73 14 685
2019 BI-04 21 45 15 15 3 0 1 67 18 485
2019 BI-05 27 42 16 11 4 0 0 69 15 165
2018 BI 22 50 11 13 3 0 1 72 17 1819
2018 BI-01 30 34 11 11 7 0 7 69 19 17
2018 BI-02 23 48 11 13 3 0 1 72 17 488
2018 BI-03 21 50 11 15 2 0 0 72 17 692
2018 BI-04 19 51 11 13 4 0 1 71 17 427
2018 BI-05 26 51 9 8 5 0 1 78 13 154
2017 BI 23 44 13 14 6 0 0 68 20 1837
2017 BI-01 44 35 9 8 4 0 0 80 12 25
2017 BI-02 22 45 13 15 5 0 0 67 20 458
2017 BI-03 24 43 12 14 6 0 0 68 20 711
2017 BI-04 19 45 15 14 7 0 0 64 21 468
2017 BI-05 25 49 8 14 4 0 0 74 18 142
2014 BI 18 41 15 18 7 0 0 59 26 2205
2014 BI-01 36 48 17 0 0 0 0 83 0 22
2014 BI-02 15 41 16 20 8 0 0 56 28 561
2014 BI-03 20 40 14 18 7 0 0 60 26 849
2014 BI-04 17 44 14 17 7 0 0 61 25 561
2014 BI-05 28 37 16 15 5 0 0 65 20 172
2011 BI 24 45 13 13 5 0 0 70 18 2426
2011 BI-01 37 35 2 15 11 0 0 72 25 45
2011 BI-02 20 42 15 16 7 0 1 62 23 685
2011 BI-03 24 46 12 12 4 0 1 71 17 957
2011 BI-04 27 46 13 11 2 0 0 73 14 539
2011 BI-05 34 47 9 7 2 0 1 82 9 175
2008 BI 19 44 14 16 6 1 1 64 22 1968
2008 BI-01 23 35 19 8 13 0 2 59 21 52
2008 BI-02 17 43 13 20 6 1 1 60 26 556
2008 BI-03 20 43 14 15 7 1 1 63 22 779
2008 BI-04 20 46 14 13 5 1 0 67 19 395
2008 BI-05 22 50 12 12 3 0 0 72 16 147

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 49 36 8 6 2 0 0 85 7 1904
2019 BI-01 61 25 9 0 6 0 0 85 6 13
2019 BI-02 54 34 6 5 1 0 0 88 6 496
2019 BI-03 50 37 6 5 2 0 0 87 7 684
2019 BI-04 45 35 11 5 3 0 1 81 8 490
2019 BI-05 46 37 6 9 1 0 0 84 10 164
2017 BI 49 38 6 5 1 0 0 88 6 1834
2017 BI-01 55 28 13 4 0 0 0 83 4 25
2017 BI-02 51 39 6 3 1 0 0 90 4 460
2017 BI-03 52 37 5 5 1 0 0 89 6 709
2017 BI-04 42 41 7 8 1 1 0 84 9 464
2017 BI-05 52 39 4 2 3 0 0 91 5 142
2014 BI 46 38 9 6 1 0 0 84 7 2204
2014 BI-01 45 47 4 0 4 0 0 91 4 22
2014 BI-02 46 41 6 5 1 0 0 87 6 562
2014 BI-03 47 36 9 6 1 0 0 84 7 848
2014 BI-04 42 38 10 8 1 1 0 81 9 560
2014 BI-05 49 33 11 6 1 0 0 82 7 172

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 45 35 8 8 4 0 0 80 12 1908
2019 BI-01 61 33 0 0 6 0 0 94 6 13
2019 BI-02 45 35 9 7 3 1 1 81 10 497
2019 BI-03 47 34 8 8 3 0 0 82 11 687
2019 BI-04 43 36 9 7 4 0 0 79 12 491
2019 BI-05 40 34 7 13 6 0 0 74 19 164
2018 BI 42 36 10 9 4 0 0 78 12 1814
2018 BI-01 36 41 18 5 0 0 0 77 5 17
2018 BI-02 44 34 9 9 4 0 0 79 12 487
2018 BI-03 43 37 9 8 4 0 0 80 12 692
2018 BI-04 39 39 10 8 3 0 0 78 12 425
2018 BI-05 36 36 11 12 5 0 0 72 17 152
2017 BI 43 35 9 8 5 0 0 78 13 1837
2017 BI-01 43 24 24 9 0 0 0 67 9 25
2017 BI-02 42 37 9 6 4 0 1 80 11 460
2017 BI-03 45 33 9 8 4 0 0 79 12 710
2017 BI-04 42 34 9 10 5 0 0 76 15 466
2017 BI-05 37 36 10 12 6 0 0 73 17 142
2014 BI 37 35 12 10 5 0 0 72 15 2207
2014 BI-01 45 31 12 9 0 4 0 78 9 22
2014 BI-02 40 34 12 8 4 1 1 75 13 562
2014 BI-03 37 33 12 10 7 0 0 71 17 849
2014 BI-04 38 34 12 10 5 0 0 72 16 562
2014 BI-05 31 43 13 11 2 0 0 74 13 172
2011 BI 40 39 9 8 4 0 0 79 11 2423
2011 BI-01 55 28 2 8 5 0 2 85 13 45
2011 BI-02 36 42 9 9 3 0 0 79 12 682
2011 BI-03 43 36 10 7 3 0 1 79 11 957
2011 BI-04 41 39 9 6 4 0 0 81 10 539
2011 BI-05 35 43 10 8 5 0 0 77 13 175

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 40 42 9 5 3 0 0 82 8 1909
2019 BI-01 54 40 0 0 6 0 0 94 6 13
2019 BI-02 39 41 10 6 4 0 0 80 10 499
2019 BI-03 41 44 8 4 2 0 0 85 6 687
2019 BI-04 41 40 10 6 3 0 0 81 9 488
2019 BI-05 44 41 9 5 1 0 0 85 6 164
2018 BI 35 47 8 6 3 0 0 82 9 1804
2018 BI-01 35 53 0 12 0 0 0 88 12 17
2018 BI-02 32 48 9 8 4 0 0 79 12 485
2018 BI-03 36 48 8 6 2 0 0 84 8 689
2018 BI-04 36 47 9 4 4 0 0 83 8 425
2018 BI-05 43 41 5 9 3 0 0 84 11 148
2017 BI 37 45 8 7 2 0 0 83 9 1840
2017 BI-01 46 37 17 0 0 0 0 83 0 25
2017 BI-02 39 43 8 7 3 0 0 82 10 462
2017 BI-03 38 45 9 6 2 0 0 83 8 711
2017 BI-04 32 49 9 8 2 0 0 81 10 466
2017 BI-05 47 42 3 7 1 0 0 89 8 142
2014 BI 28 49 10 8 4 0 0 78 12 2207
2014 BI-01 48 39 4 4 4 0 0 88 8 22
2014 BI-02 28 50 10 7 5 0 0 78 12 562
2014 BI-03 28 48 10 9 5 0 0 76 13 849
2014 BI-04 28 50 10 8 4 0 0 78 12 562
2014 BI-05 36 50 8 5 2 0 0 86 6 172
2011 BI 34 44 11 7 4 0 0 77 11 2421
2011 BI-01 53 32 6 2 6 0 0 85 8 45
2011 BI-02 31 46 13 6 4 0 0 77 10 681
2011 BI-03 32 44 12 8 4 0 0 76 12 956
2011 BI-04 37 41 10 8 4 0 0 78 12 539
2011 BI-05 37 48 8 5 2 1 0 85 7 175
2008 BI 34 43 10 9 4 0 0 78 13 1956
2008 BI-01 50 30 13 4 2 0 0 81 6 52
2008 BI-02 30 46 11 9 4 0 0 77 13 553
2008 BI-03 35 41 10 9 5 0 0 76 14 773
2008 BI-04 36 45 8 9 2 1 0 81 11 392
2008 BI-05 33 49 7 8 3 0 0 83 11 147

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 40 14 14 6 0 0 66 19 1908
2019 BI-01 45 25 25 0 6 0 0 70 6 13
2019 BI-02 27 42 12 13 4 0 0 70 18 498
2019 BI-03 29 38 15 12 6 1 0 67 17 684
2019 BI-04 21 40 15 16 7 0 0 62 23 490
2019 BI-05 30 40 11 14 6 0 0 70 20 165
2018 BI 23 37 19 13 8 0 0 60 22 1812
2018 BI-01 35 43 0 22 0 0 0 78 22 17
2018 BI-02 23 38 16 13 8 1 1 62 21 485
2018 BI-03 23 35 22 11 8 0 0 59 20 690
2018 BI-04 22 36 17 15 9 0 0 59 24 426
2018 BI-05 19 37 20 17 7 0 0 56 24 153
2017 BI 24 38 16 14 8 1 0 62 22 1839
2017 BI-01 35 43 13 8 0 0 0 79 8 25
2017 BI-02 25 38 14 13 9 1 0 64 22 461
2017 BI-03 25 36 16 15 7 1 0 62 22 710
2017 BI-04 20 37 19 14 9 0 0 58 23 467
2017 BI-05 24 42 13 16 5 0 0 66 21 142
2014 BI 19 37 18 17 10 0 0 56 26 2206
2014 BI-01 32 39 13 4 12 0 0 71 16 22
2014 BI-02 19 36 19 15 11 0 0 56 26 562
2014 BI-03 18 36 18 17 10 0 0 54 28 849
2014 BI-04 19 37 17 19 8 0 0 56 26 561
2014 BI-05 22 43 17 13 5 0 0 66 18 172
2011 BI 19 41 16 14 9 0 0 61 23 2425
2011 BI-01 29 35 16 4 16 0 0 64 20 45
2011 BI-02 17 43 17 13 9 0 0 60 23 685
2011 BI-03 19 41 15 16 9 1 0 60 25 958
2011 BI-04 21 40 18 13 7 0 0 62 20 539
2011 BI-05 17 44 16 15 7 0 0 61 22 173

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 33 43 11 9 3 0 0 77 12 1903
2019 BI-01 70 9 7 9 6 0 0 79 15 13
2019 BI-02 31 46 11 9 4 0 0 77 12 500
2019 BI-03 34 41 11 10 4 0 0 76 14 680
2019 BI-04 36 44 11 6 3 0 0 79 9 487
2019 BI-05 28 50 14 7 1 0 0 79 7 165
2018 BI 30 46 11 9 4 0 0 76 13 1814
2018 BI-01 37 39 6 12 6 0 0 76 18 17
2018 BI-02 27 50 8 11 4 0 0 76 15 486
2018 BI-03 31 45 11 9 4 0 0 77 13 693
2018 BI-04 33 41 13 8 3 0 0 75 12 424
2018 BI-05 31 47 11 8 3 0 0 78 11 153
2017 BI 31 45 10 10 4 0 0 77 14 1835
2017 BI-01 38 40 9 13 0 0 0 78 13 24
2017 BI-02 28 46 10 12 4 0 0 74 16 460
2017 BI-03 32 46 9 10 4 0 0 78 14 708
2017 BI-04 32 46 10 9 2 0 0 78 12 467
2017 BI-05 36 45 8 7 3 0 0 81 10 142

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 45 40 8 4 2 0 0 85 7 1905
2019 BI-01 36 42 7 9 6 0 0 79 15 13
2019 BI-02 42 40 9 5 4 0 0 82 8 499
2019 BI-03 42 42 8 5 2 0 0 85 7 683
2019 BI-04 49 40 6 4 1 0 0 89 5 486
2019 BI-05 54 35 9 2 1 0 0 89 2 166
2018 BI 46 42 7 4 1 0 0 88 5 1819
2018 BI-01 47 37 0 16 0 0 0 84 16 17
2018 BI-02 38 46 9 6 2 0 0 83 7 487
2018 BI-03 45 42 7 4 1 0 0 88 5 695
2018 BI-04 52 39 5 3 0 0 0 91 3 425
2018 BI-05 57 36 3 2 2 0 0 93 4 154
2017 BI 42 42 8 6 2 0 0 84 8 1838
2017 BI-01 43 40 13 5 0 0 0 82 5 25
2017 BI-02 35 47 8 6 4 0 0 82 10 461
2017 BI-03 42 42 9 6 1 0 0 84 7 711
2017 BI-04 46 40 6 5 2 0 0 86 7 467
2017 BI-05 52 40 5 1 2 0 0 92 3 140
2014 BI 38 42 10 7 2 1 0 81 9 2205
2014 BI-01 31 52 5 9 4 0 0 83 12 22
2014 BI-02 33 42 13 10 2 1 0 76 12 562
2014 BI-03 38 44 10 6 3 0 0 81 8 848
2014 BI-04 43 40 8 6 2 1 0 83 8 561
2014 BI-05 48 43 6 2 1 1 0 91 3 172
2011 BI 37 43 11 6 2 1 0 81 8 2426
2011 BI-01 53 34 7 2 2 2 0 89 4 45
2011 BI-02 30 47 11 9 2 0 0 78 11 685
2011 BI-03 37 43 11 6 2 1 0 80 8 958
2011 BI-04 42 42 8 4 2 1 0 85 6 540
2011 BI-05 44 38 11 5 3 0 0 82 7 173
2008 BI 38 42 10 7 3 1 0 80 10 1966
2008 BI-01 35 50 14 0 0 2 0 86 0 52
2008 BI-02 32 45 12 6 4 0 0 78 10 556
2008 BI-03 38 41 9 8 3 1 0 79 11 778
2008 BI-04 44 38 8 7 2 1 0 83 9 394
2008 BI-05 43 43 7 3 3 1 0 87 6 147

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 34 39 13 9 5 0 0 73 14 1909
2019 BI-01 52 27 16 0 6 0 0 79 6 13
2019 BI-02 32 39 14 8 6 0 0 72 14 500
2019 BI-03 35 38 13 10 4 0 0 73 14 685
2019 BI-04 33 39 13 10 5 0 0 72 15 487
2019 BI-05 41 36 13 7 3 0 0 77 10 166
2018 BI 29 41 14 11 5 0 0 70 16 1822
2018 BI-01 37 30 11 22 0 0 0 67 22 17
2018 BI-02 28 43 12 11 6 0 0 71 17 488
2018 BI-03 28 41 15 11 5 0 0 69 16 695
2018 BI-04 29 40 15 9 6 0 0 70 16 427
2018 BI-05 34 39 11 11 4 0 0 74 15 154
2017 BI 29 40 12 12 6 0 0 69 18 1839
2017 BI-01 39 41 12 7 0 0 0 80 7 25
2017 BI-02 28 40 14 10 8 0 0 67 18 461
2017 BI-03 31 38 11 13 6 1 0 70 18 711
2017 BI-04 26 43 13 12 6 0 0 69 19 466
2017 BI-05 35 42 9 11 3 0 0 77 14 142

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 54 34 7 3 1 0 0 88 4 1901
2019 BI-01 72 28 0 0 0 0 0 100 0 13
2019 BI-02 49 36 9 3 2 0 0 85 5 498
2019 BI-03 54 34 6 4 1 0 0 89 5 681
2019 BI-04 57 33 7 2 1 0 0 90 3 486
2019 BI-05 62 30 6 2 0 0 0 92 2 165
2018 BI 49 38 9 3 1 0 0 87 4 1811
2018 BI-01 50 45 5 0 0 0 0 95 0 17
2018 BI-02 43 42 8 4 2 0 0 86 5 487
2018 BI-03 48 39 9 3 1 0 0 87 4 692
2018 BI-04 52 37 9 2 0 0 0 89 2 421
2018 BI-05 62 27 6 4 1 0 0 89 5 153
2017 BI 55 35 8 2 1 0 0 89 3 1836
2017 BI-01 63 37 0 0 0 0 0 100 0 25
2017 BI-02 52 37 7 2 2 0 0 89 4 462
2017 BI-03 53 36 8 3 1 0 0 89 4 707
2017 BI-04 55 34 8 3 0 0 0 89 3 466
2017 BI-05 66 25 6 2 0 0 0 92 2 142
2014 BI 56 33 7 3 1 0 0 89 4 2204
2014 BI-01 74 18 4 4 0 0 0 92 4 22
2014 BI-02 51 37 8 3 1 0 0 88 4 561
2014 BI-03 56 32 7 3 1 0 0 88 5 849
2014 BI-04 58 31 7 3 1 0 0 89 4 560
2014 BI-05 61 32 3 3 1 0 0 93 4 172
2011 BI 55 36 6 2 1 0 0 91 3 2423
2011 BI-01 78 14 9 0 0 0 0 91 0 45
2011 BI-02 52 39 7 2 1 0 0 91 3 684
2011 BI-03 53 37 6 2 1 0 0 91 3 957
2011 BI-04 57 33 6 3 1 0 0 91 3 537
2011 BI-05 60 30 7 3 0 0 0 90 3 175

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 29 43 13 10 4 0 0 72 14 1901
2019 BI-01 63 14 18 0 6 0 0 76 6 13
2019 BI-02 30 41 16 9 4 0 0 71 13 496
2019 BI-03 27 43 14 11 3 0 0 71 14 684
2019 BI-04 29 43 11 11 5 0 0 73 16 485
2019 BI-05 35 45 7 10 3 0 0 80 13 166
2018 BI 27 45 13 10 4 0 0 73 14 1814
2018 BI-01 48 42 10 0 0 0 0 90 0 17
2018 BI-02 28 44 15 8 4 1 0 73 12 487
2018 BI-03 27 46 13 10 4 0 0 73 14 691
2018 BI-04 27 44 13 12 4 0 0 71 16 424
2018 BI-05 33 44 10 9 4 0 0 77 13 154
2017 BI 29 46 10 10 4 0 0 75 14 1832
2017 BI-01 44 39 9 8 0 0 0 83 8 25
2017 BI-02 29 45 10 11 4 0 0 75 15 460
2017 BI-03 29 47 10 9 4 0 0 76 14 705
2017 BI-04 27 46 12 10 4 0 0 73 15 466
2017 BI-05 32 50 5 11 2 0 0 82 13 142
2014 BI 20 45 13 14 7 0 0 65 22 2206
2014 BI-01 41 38 4 13 4 0 0 79 17 22
2014 BI-02 17 45 14 14 9 0 1 63 23 562
2014 BI-03 21 44 13 14 8 0 0 65 22 849
2014 BI-04 22 44 12 15 6 0 0 67 21 561
2014 BI-05 21 53 11 11 4 0 0 74 15 172
2011 BI 27 46 10 11 5 0 0 74 16 2424
2011 BI-01 45 30 7 13 5 0 0 75 18 44
2011 BI-02 25 49 12 10 4 0 0 73 15 684
2011 BI-03 26 47 10 12 4 1 0 73 17 957
2011 BI-04 29 45 10 10 5 0 0 74 15 539
2011 BI-05 33 41 8 13 5 0 0 74 18 175

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 34 38 14 9 4 0 0 72 14 1906
2019 BI-01 63 23 9 0 6 0 0 85 6 13
2019 BI-02 38 35 13 8 5 0 0 73 13 499
2019 BI-03 33 39 15 9 3 1 0 72 12 684
2019 BI-04 29 39 16 9 6 0 0 69 15 487
2019 BI-05 36 42 10 9 4 0 0 78 13 165
2018 BI 33 36 15 10 5 0 0 70 15 1807
2018 BI-01 58 31 6 5 0 0 0 89 5 17
2018 BI-02 35 38 15 8 4 0 0 73 12 486
2018 BI-03 33 37 16 10 4 0 0 70 14 689
2018 BI-04 30 35 16 13 6 0 0 65 19 420
2018 BI-05 39 35 8 12 6 0 0 73 19 154
2017 BI 34 36 15 10 4 0 0 71 15 1833
2017 BI-01 41 51 4 0 0 0 5 96 0 25
2017 BI-02 37 35 14 8 5 0 0 72 13 460
2017 BI-03 35 37 13 10 4 0 0 72 14 706
2017 BI-04 29 35 18 13 4 0 1 65 17 466
2017 BI-05 37 36 15 9 3 0 0 73 12 142
2014 BI 27 40 15 12 6 0 0 67 18 2206
2014 BI-01 53 29 9 8 0 0 0 82 8 22
2014 BI-02 25 40 14 14 7 1 1 65 21 562
2014 BI-03 29 38 16 11 7 0 0 67 17 848
2014 BI-04 27 40 15 13 5 0 0 67 18 562
2014 BI-05 28 47 14 8 2 0 0 76 10 172

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 29 44 13 10 3 1 1 74 13 1888
2019 BI-01 31 23 16 9 6 0 16 64 17 13
2019 BI-02 30 45 13 8 2 1 0 76 10 498
2019 BI-03 28 45 12 10 4 1 1 74 14 678
2019 BI-04 29 44 15 9 2 0 1 73 12 480
2019 BI-05 32 42 11 11 4 0 0 73 15 163
2018 BI 25 40 18 11 5 0 1 66 16 1816
2018 BI-01 29 42 18 12 0 0 0 71 12 17
2018 BI-02 26 40 20 8 4 1 1 67 12 487
2018 BI-03 24 42 17 12 5 0 1 66 17 694
2018 BI-04 25 38 19 12 5 0 1 64 17 423
2018 BI-05 30 38 10 16 5 0 0 69 21 154
2017 BI 29 40 16 10 4 1 0 70 15 1834
2017 BI-01 36 42 17 0 0 0 5 82 0 25
2017 BI-02 29 42 14 10 4 0 0 72 15 461
2017 BI-03 30 40 16 9 4 1 0 71 13 706
2017 BI-04 26 39 18 11 5 1 0 66 16 466
2017 BI-05 36 35 14 10 4 0 0 72 14 142
2014 BI 23 38 19 12 6 1 0 62 19 2205
2014 BI-01 36 39 12 4 4 0 4 79 9 22
2014 BI-02 23 40 19 12 5 1 0 64 17 562
2014 BI-03 23 38 19 12 8 1 0 61 20 848
2014 BI-04 24 37 21 12 6 0 0 61 18 561
2014 BI-05 27 39 16 16 3 1 0 65 19 172
2011 BI 31 42 14 9 2 1 1 75 11 2421
2011 BI-01 56 17 11 11 0 0 5 77 11 45
2011 BI-02 27 47 14 9 2 1 0 75 11 684
2011 BI-03 34 40 13 9 3 1 1 75 12 955
2011 BI-04 31 44 12 9 2 1 1 76 11 538
2011 BI-05 33 39 18 5 4 1 0 73 9 174

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 46 40 8 5 1 0 0 86 6 1912
2019 BI-01 52 42 6 0 0 0 0 94 0 13
2019 BI-02 48 36 9 6 1 1 0 84 7 501
2019 BI-03 48 40 6 5 1 0 0 89 5 687
2019 BI-04 44 42 9 4 1 0 0 86 5 487
2019 BI-05 43 43 10 4 0 0 0 86 4 166
2018 BI 40 45 8 5 2 0 0 85 7 1817
2018 BI-01 42 53 5 0 0 0 0 95 0 17
2018 BI-02 38 45 9 5 3 0 0 83 8 487
2018 BI-03 42 45 7 5 1 0 0 87 6 693
2018 BI-04 38 45 10 6 1 0 0 83 7 426
2018 BI-05 43 40 8 8 1 0 0 84 8 153
2017 BI 43 42 9 4 2 0 0 85 6 1831
2017 BI-01 56 36 8 0 0 0 0 92 0 25
2017 BI-02 45 42 7 5 2 0 0 86 7 459
2017 BI-03 45 40 8 5 1 0 0 85 6 706
2017 BI-04 36 46 13 3 1 0 0 83 5 466
2017 BI-05 48 37 10 5 0 0 0 85 5 141
2014 BI 38 42 10 6 3 0 0 80 9 2206
2014 BI-01 49 48 0 0 4 0 0 96 4 22
2014 BI-02 36 44 12 6 2 0 0 80 8 562
2014 BI-03 38 42 10 6 4 0 0 80 10 848
2014 BI-04 38 43 10 6 3 0 0 81 9 562
2014 BI-05 40 44 8 6 2 1 0 84 7 172
2011 BI 41 44 9 5 2 0 0 85 7 2423
2011 BI-01 63 27 4 4 2 0 0 89 6 45
2011 BI-02 40 45 9 4 2 0 0 85 6 682
2011 BI-03 40 44 9 5 2 0 0 84 7 956
2011 BI-04 42 42 9 6 2 0 0 84 7 540
2011 BI-05 41 50 5 3 1 0 0 91 4 175
2008 BI 42 43 8 5 2 0 0 85 7 1967
2008 BI-01 52 31 15 0 2 0 0 83 2 52
2008 BI-02 40 43 9 6 2 0 0 84 8 556
2008 BI-03 44 41 8 5 3 0 0 85 7 779
2008 BI-04 40 47 6 6 1 1 0 87 6 394
2008 BI-05 41 47 4 5 3 0 0 88 7 147

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 32 34 19 10 5 0 0 66 15 1902
2019 BI-01 31 45 9 15 0 0 0 76 15 13
2019 BI-02 37 37 14 8 3 1 0 75 11 500
2019 BI-03 34 32 20 8 5 0 0 67 13 686
2019 BI-04 32 36 18 10 5 0 0 67 15 484
2019 BI-05 10 26 34 19 11 1 0 36 30 162
2018 BI 30 33 20 11 6 0 0 63 17 1819
2018 BI-01 24 39 24 13 0 0 0 63 13 17
2018 BI-02 38 34 18 6 4 0 0 72 10 490
2018 BI-03 31 34 18 11 6 0 0 65 17 691
2018 BI-04 25 33 25 12 5 0 0 58 17 426
2018 BI-05 18 21 27 21 12 0 1 39 34 154
2017 BI 31 38 18 8 5 0 0 69 12 1839
2017 BI-01 44 36 17 4 0 0 0 79 4 25
2017 BI-02 37 39 15 5 3 0 0 76 8 462
2017 BI-03 31 39 17 8 3 1 1 71 12 711
2017 BI-04 30 39 20 5 5 0 1 69 11 467
2017 BI-05 15 28 23 21 13 0 0 43 34 140
2014 BI 28 37 20 9 5 0 0 66 14 2205
2014 BI-01 30 49 4 13 4 0 0 79 17 22
2014 BI-02 31 41 18 7 3 1 0 72 10 562
2014 BI-03 27 36 22 10 6 0 0 63 16 848
2014 BI-04 32 37 19 7 5 0 0 69 12 561
2014 BI-05 16 37 24 15 9 0 0 52 24 172
2011 BI 25 37 22 10 6 0 0 62 16 2426
2011 BI-01 31 43 13 6 4 0 2 76 11 45
2011 BI-02 23 40 22 9 5 0 0 63 15 684
2011 BI-03 27 35 22 10 6 0 0 62 16 958
2011 BI-04 27 38 22 8 6 0 0 65 13 540
2011 BI-05 13 31 27 17 12 0 0 44 29 174
2008 BI 19 34 24 13 9 0 0 54 21 1968
2008 BI-01 31 44 17 4 4 0 0 75 8 52
2008 BI-02 21 35 25 12 6 1 1 56 19 556
2008 BI-03 19 36 23 13 8 0 0 55 22 779
2008 BI-04 20 33 27 11 8 0 0 54 19 395
2008 BI-05 9 24 28 21 18 0 0 32 40 147

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 7 24 38 21 8 0 1 30 32 1916
2019 BI-01 15 16 0 47 9 0 14 65 35 13
2019 BI-02 8 19 38 22 11 1 1 34 27 500
2019 BI-03 6 25 38 21 8 1 1 30 31 688
2019 BI-04 9 23 41 19 8 0 1 27 32 491
2019 BI-05 8 34 37 17 3 0 1 20 42 166
2018 BI 7 24 40 19 8 1 1 27 32 1810
2018 BI-01 12 18 29 18 18 0 7 38 31 17
2018 BI-02 5 22 41 20 11 1 1 31 27 486
2018 BI-03 8 22 40 21 7 1 2 28 31 693
2018 BI-04 7 26 42 18 5 1 0 24 34 420
2018 BI-05 12 32 38 14 4 0 0 18 44 153
2017 BI 8 21 39 20 9 1 2 30 30 1830
2017 BI-01 0 17 31 23 17 4 9 46 19 25
2017 BI-02 5 18 39 23 11 2 2 35 24 457
2017 BI-03 8 21 39 20 9 1 2 30 30 708
2017 BI-04 11 22 39 17 8 0 2 26 34 466
2017 BI-05 8 21 47 20 3 0 1 23 30 142
2014 BI 8 28 40 16 5 1 2 21 38 2202
2014 BI-01 4 25 52 9 0 0 10 10 33 22
2014 BI-02 8 28 38 16 7 1 2 24 37 562
2014 BI-03 9 29 40 16 4 1 2 20 38 848
2014 BI-04 9 26 41 18 5 1 1 23 36 559
2014 BI-05 7 33 46 12 2 1 0 14 40 171
2011 BI 10 26 40 16 5 1 2 21 38 2425
2011 BI-01 4 26 30 22 4 2 11 31 35 45
2011 BI-02 9 27 41 16 6 0 1 22 36 684
2011 BI-03 11 27 39 15 6 1 3 21 39 958
2011 BI-04 12 24 41 18 3 0 2 22 36 539
2011 BI-05 10 35 41 12 2 0 0 15 45 174
2008 BI 10 30 38 14 5 1 1 20 42 1962
2008 BI-01 4 19 50 18 8 2 0 26 23 52
2008 BI-02 9 31 38 14 5 1 1 19 42 554
2008 BI-03 9 29 37 16 6 2 1 22 39 777
2008 BI-04 13 31 37 14 4 0 0 18 44 394
2008 BI-05 9 41 36 12 2 1 0 14 50 146

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 7 17 33 26 14 2 1 41 25 1910
2019 BI-01 0 15 14 27 23 16 7 63 19 13
2019 BI-02 9 14 27 30 16 2 1 49 24 499
2019 BI-03 7 18 34 23 15 1 2 39 26 686
2019 BI-04 6 18 36 25 13 1 2 39 24 489
2019 BI-05 8 20 39 25 9 0 1 34 27 165
2018 BI 8 19 32 26 11 2 1 38 28 1803
2018 BI-01 17 11 18 18 18 13 7 44 34 17
2018 BI-02 6 18 29 29 13 3 2 45 25 486
2018 BI-03 9 21 31 24 11 3 1 37 31 690
2018 BI-04 8 17 37 28 8 1 0 37 26 417
2018 BI-05 8 23 37 24 8 0 1 32 31 153
2017 BI 8 19 34 22 12 2 3 36 29 1827
2017 BI-01 12 7 20 20 21 5 16 51 25 25
2017 BI-02 7 17 36 20 13 3 3 36 26 457
2017 BI-03 8 20 34 21 13 2 2 35 29 706
2017 BI-04 10 19 31 25 11 2 2 37 31 464
2017 BI-05 6 22 42 22 8 1 0 30 28 142
2014 BI 13 25 31 19 8 3 2 28 39 2199
2014 BI-01 21 12 30 5 18 4 10 27 38 22
2014 BI-02 12 29 31 15 8 3 2 25 43 562
2014 BI-03 15 24 29 20 7 3 3 29 41 844
2014 BI-04 12 21 30 24 10 2 2 35 34 559
2014 BI-05 11 27 41 13 7 1 0 20 38 172
2011 BI 11 22 31 23 10 2 2 34 34 2422
2011 BI-01 12 15 15 29 22 6 0 55 29 45
2011 BI-02 9 21 34 22 9 3 2 33 32 683
2011 BI-03 13 24 28 21 11 2 2 32 38 957
2011 BI-04 10 20 31 26 10 2 1 37 31 539
2011 BI-05 11 22 34 26 5 1 1 31 34 174
2008 BI 16 22 32 18 8 2 2 27 40 1962
2008 BI-01 11 8 31 35 5 8 2 45 21 52
2008 BI-02 15 23 31 17 8 3 2 27 40 554
2008 BI-03 17 21 31 18 8 2 2 27 40 777
2008 BI-04 15 23 33 19 8 2 1 28 39 394
2008 BI-05 15 31 35 12 6 0 0 18 46 146

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 18 28 29 15 6 1 2 22 48 1912
2019 BI-01 9 13 49 16 0 0 14 18 25 13
2019 BI-02 16 29 30 16 7 1 2 23 46 501
2019 BI-03 23 27 27 13 6 1 2 20 51 686
2019 BI-04 15 28 31 17 7 1 1 25 44 490
2019 BI-05 19 31 30 16 3 0 0 19 51 165
2018 BI 19 29 29 13 6 2 1 20 50 1805
2018 BI-01 13 38 25 6 11 6 0 19 54 17
2018 BI-02 15 30 31 13 7 2 2 21 46 483
2018 BI-03 22 31 25 13 6 2 1 20 55 693
2018 BI-04 18 29 31 16 5 0 1 21 48 418
2018 BI-05 22 25 41 8 3 0 0 12 47 153
2017 BI 19 29 29 13 6 1 3 19 51 1834
2017 BI-01 12 16 20 32 5 0 17 44 33 25
2017 BI-02 17 30 27 13 7 2 4 21 50 459
2017 BI-03 23 30 26 11 6 1 3 18 55 709
2017 BI-04 18 27 33 15 5 1 1 21 46 466
2017 BI-05 19 28 38 10 4 0 1 14 48 142
2014 BI 29 28 25 10 5 1 2 16 59 2197
2014 BI-01 34 21 26 0 5 4 10 6 64 22
2014 BI-02 31 28 24 10 4 2 2 14 61 562
2014 BI-03 30 27 25 9 4 2 2 14 60 843
2014 BI-04 26 27 25 14 6 0 1 20 54 558
2014 BI-05 27 30 26 12 5 0 0 16 57 172
2011 BI 21 28 29 14 5 1 2 20 51 2422
2011 BI-01 13 22 23 16 17 4 4 36 39 45
2011 BI-02 17 28 32 15 5 2 2 20 46 684
2011 BI-03 21 28 28 14 6 1 2 20 51 956
2011 BI-04 24 29 27 14 4 1 2 19 54 539
2011 BI-05 29 29 27 13 2 0 0 14 58 174
2008 BI 20 26 30 14 5 2 2 20 49 1959
2008 BI-01 11 19 36 20 6 4 4 28 33 52
2008 BI-02 18 27 33 12 4 2 3 17 48 551
2008 BI-03 20 27 27 16 6 3 2 23 50 777
2008 BI-04 22 25 32 14 5 1 1 20 48 393
2008 BI-05 27 25 33 12 3 1 0 15 52 147

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 7 18 35 27 12 0 1 39 25 1912
2019 BI-01 6 0 25 31 31 0 7 67 6 13
2019 BI-02 4 10 32 36 17 1 1 54 14 500
2019 BI-03 7 18 33 28 12 1 2 41 26 688
2019 BI-04 7 20 40 24 9 0 0 33 27 487
2019 BI-05 14 29 43 10 4 0 0 14 43 166
2018 BI 8 18 37 25 10 1 1 36 27 1805
2018 BI-01 10 13 41 19 11 0 7 32 24 17
2018 BI-02 5 10 33 35 16 1 1 51 15 487
2018 BI-03 7 21 37 22 10 2 1 34 29 689
2018 BI-04 10 19 42 22 6 0 0 29 29 419
2018 BI-05 17 31 37 10 5 0 0 15 48 152
2017 BI 6 15 36 28 12 1 2 41 22 1828
2017 BI-01 0 7 17 27 29 0 21 70 9 25
2017 BI-02 3 11 32 35 16 1 2 52 14 456
2017 BI-03 5 14 39 28 12 1 1 40 19 706
2017 BI-04 10 16 38 25 9 0 1 35 26 465
2017 BI-05 10 33 36 16 4 0 1 21 43 142
2014 BI 8 18 39 25 8 1 2 34 26 2198
2014 BI-01 4 13 17 43 13 0 10 62 19 22
2014 BI-02 6 12 37 30 12 1 2 43 18 561
2014 BI-03 7 19 40 25 6 0 2 32 27 846
2014 BI-04 9 20 41 23 7 0 1 30 29 557
2014 BI-05 10 27 45 16 2 0 0 18 37 172
2011 BI 8 18 36 27 9 1 2 37 26 2419
2011 BI-01 7 4 23 40 22 2 2 64 11 44
2011 BI-02 5 13 36 34 10 1 2 45 18 684
2011 BI-03 6 18 35 28 10 1 2 39 25 955
2011 BI-04 11 21 39 22 6 1 1 28 33 539
2011 BI-05 16 26 43 13 2 0 1 15 42 172
2008 BI 9 20 37 23 8 1 1 32 30 1961
2008 BI-01 2 6 29 45 17 0 2 63 8 52
2008 BI-02 6 15 40 26 10 2 1 38 22 555
2008 BI-03 7 20 35 25 10 2 2 35 28 775
2008 BI-04 13 25 42 17 3 0 1 21 37 393
2008 BI-05 20 36 29 11 3 0 0 15 56 147

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 14 22 30 20 11 1 2 32 37 1912
2019 BI-01 24 7 9 16 38 0 7 58 33 13
2019 BI-02 9 18 30 23 15 2 2 41 28 500
2019 BI-03 16 21 28 19 11 2 3 32 38 688
2019 BI-04 14 26 32 20 7 0 1 27 40 488
2019 BI-05 20 26 37 13 4 0 0 17 46 165
2018 BI 17 25 29 17 8 2 2 26 44 1804
2018 BI-01 12 18 29 18 11 6 7 33 33 17
2018 BI-02 14 23 24 21 12 3 3 35 39 484
2018 BI-03 18 25 29 16 8 3 1 25 45 692
2018 BI-04 19 26 32 15 5 1 1 21 47 420
2018 BI-05 19 33 33 10 4 1 2 14 53 150
2017 BI 17 25 27 16 9 2 3 26 45 1830
2017 BI-01 4 21 16 15 24 0 21 49 30 25
2017 BI-02 14 24 25 19 13 2 4 34 40 457
2017 BI-03 16 25 28 17 9 2 3 28 43 707
2017 BI-04 20 27 30 15 5 1 1 21 48 465
2017 BI-05 32 24 29 12 1 0 2 13 57 142
2014 BI 23 29 28 12 4 1 2 17 54 2199
2014 BI-01 17 25 31 8 9 0 10 19 47 22
2014 BI-02 20 24 29 16 7 2 3 24 46 561
2014 BI-03 24 30 26 12 4 1 2 16 57 846
2014 BI-04 21 32 30 11 4 1 1 15 55 559
2014 BI-05 27 35 29 7 1 0 1 8 63 171
2011 BI 22 28 28 13 6 1 2 20 51 2422
2011 BI-01 9 18 26 23 21 2 0 45 28 45
2011 BI-02 21 27 29 14 6 1 2 21 49 684
2011 BI-03 22 27 26 14 6 1 3 22 51 957
2011 BI-04 23 28 30 11 4 2 2 16 53 537
2011 BI-05 22 37 28 8 4 0 1 12 60 174
2008 BI 21 26 28 14 8 2 2 22 49 1963
2008 BI-01 9 17 29 22 14 4 6 39 29 52
2008 BI-02 18 26 27 14 9 3 3 24 47 554
2008 BI-03 21 24 26 14 9 3 3 24 48 777
2008 BI-04 22 28 30 13 5 0 1 18 51 394
2008 BI-05 26 31 34 6 3 0 0 9 57 147

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 8 16 29 27 16 2 2 44 26 1907
2019 BI-01 0 16 24 16 16 7 23 44 22 13
2019 BI-02 9 16 21 29 19 3 2 51 26 498
2019 BI-03 10 17 29 23 16 2 3 41 28 686
2019 BI-04 5 16 33 29 15 1 2 45 21 486
2019 BI-05 9 18 35 30 9 0 0 39 26 166
2018 BI 8 18 30 26 12 3 2 41 28 1803
2018 BI-01 6 17 29 35 6 0 7 45 24 17
2018 BI-02 8 17 25 26 16 4 4 45 27 483
2018 BI-03 10 20 31 23 12 3 2 37 31 691
2018 BI-04 7 16 32 31 11 2 1 43 24 418
2018 BI-05 7 17 36 29 9 0 1 39 25 153
2017 BI 9 17 30 25 13 3 4 41 27 1826
2017 BI-01 5 11 27 16 24 0 17 49 18 25
2017 BI-02 9 18 28 22 15 3 5 41 29 455
2017 BI-03 9 18 30 23 12 3 4 38 29 707
2017 BI-04 8 15 31 31 13 1 2 45 23 465
2017 BI-05 8 19 32 30 10 0 1 40 27 142
2014 BI 9 15 28 29 13 2 4 45 25 2200
2014 BI-01 13 9 13 26 13 8 18 53 29 22
2014 BI-02 11 15 26 26 15 4 4 44 27 562
2014 BI-03 9 17 28 29 11 2 4 43 27 848
2014 BI-04 8 12 26 35 14 1 5 52 20 557
2014 BI-05 5 18 41 25 9 0 3 34 24 171
2011 BI 9 19 28 25 12 2 4 40 30 2418
2011 BI-01 11 5 13 24 25 6 15 63 20 45
2011 BI-02 8 19 29 25 11 3 4 38 30 680
2011 BI-03 10 21 26 24 12 3 4 39 33 955
2011 BI-04 9 17 31 27 12 2 2 41 27 539
2011 BI-05 10 19 31 29 8 1 3 38 30 174
2008 BI 14 24 27 21 9 3 2 32 39 1964
2008 BI-01 6 8 25 30 17 6 8 55 15 52
2008 BI-02 12 22 25 21 14 3 2 37 37 555
2008 BI-03 15 24 27 19 9 3 3 30 42 777
2008 BI-04 13 25 32 22 5 2 1 28 39 394
2008 BI-05 13 32 32 17 4 0 1 21 46 147

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 16 26 32 15 8 2 2 23 43 1913
2019 BI-01 9 21 9 18 29 7 7 55 35 13
2019 BI-02 13 27 32 15 8 2 2 24 42 499
2019 BI-03 19 24 31 15 8 2 1 24 45 688
2019 BI-04 15 25 34 16 8 1 1 25 40 489
2019 BI-05 18 35 34 9 3 1 1 12 54 166
2018 BI 19 27 31 14 5 3 2 20 48 1808
2018 BI-01 5 47 35 0 6 7 0 7 56 17
2018 BI-02 17 27 29 15 6 4 2 22 47 486
2018 BI-03 22 26 29 14 6 2 1 20 50 692
2018 BI-04 16 28 33 14 6 2 1 21 45 419
2018 BI-05 21 29 39 8 3 0 0 11 50 153
2017 BI 17 28 32 11 6 3 3 19 47 1832
2017 BI-01 12 4 24 24 20 5 12 52 19 25
2017 BI-02 16 29 31 11 7 3 4 20 47 459
2017 BI-03 20 28 30 10 7 3 2 17 51 707
2017 BI-04 14 25 37 14 6 2 2 21 41 467
2017 BI-05 19 30 38 11 2 0 1 13 49 141
2014 BI 24 26 30 11 5 2 3 17 52 2203
2014 BI-01 17 30 30 0 9 4 10 11 54 22
2014 BI-02 25 25 29 9 6 3 3 16 53 561
2014 BI-03 25 26 30 10 5 2 3 15 54 847
2014 BI-04 20 24 32 15 6 2 2 21 46 561
2014 BI-05 26 28 31 10 3 0 1 14 55 172

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 9 17 36 26 11 1 2 37 26 1914
2019 BI-01 0 21 18 23 31 0 7 58 23 13
2019 BI-02 8 16 30 29 15 1 2 45 24 501
2019 BI-03 9 17 36 26 10 0 2 37 27 687
2019 BI-04 7 18 41 23 9 0 1 33 25 490
2019 BI-05 13 19 39 24 4 1 0 28 33 165
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 70 13 6 4 3 1 3 86 8 1912
2019 BI-01 69 16 9 0 0 0 7 90 0 13
2019 BI-02 75 9 6 3 3 0 4 88 6 500
2019 BI-03 72 13 5 5 3 1 3 87 8 687
2019 BI-04 65 15 7 5 4 1 3 84 9 489
2019 BI-05 65 17 8 4 3 0 3 85 7 166
2017 BI 71 13 6 4 3 1 3 87 6 1836
2017 BI-01 70 21 5 0 0 0 5 95 0 25
2017 BI-02 75 10 6 2 3 1 4 89 5 458
2017 BI-03 71 13 6 4 2 1 4 88 6 710
2017 BI-04 67 14 7 5 4 1 2 83 9 467
2017 BI-05 69 18 8 3 1 1 1 87 5 142
2014 BI 73 11 4 4 3 0 4 88 8 2206
2014 BI-01 83 9 0 8 0 0 0 92 8 22
2014 BI-02 76 10 4 2 2 0 5 92 4 562
2014 BI-03 73 10 4 5 4 0 5 87 9 848
2014 BI-04 70 13 6 5 4 0 2 85 10 563
2014 BI-05 69 20 3 4 2 0 2 90 6 172
2011 BI 70 12 5 5 4 1 3 86 9 2425
2011 BI-01 73 7 2 2 6 0 9 88 9 45
2011 BI-02 74 10 5 3 2 1 4 89 6 684
2011 BI-03 70 12 3 6 5 1 4 86 11 958
2011 BI-04 68 13 7 7 3 0 2 82 10 538
2011 BI-05 63 21 4 6 5 0 2 85 11 175
2008 BI 70 10 5 4 5 1 6 85 10 1966
2008 BI-01 73 4 8 4 6 0 6 82 10 52
2008 BI-02 72 9 4 3 3 0 8 88 7 554
2008 BI-03 70 9 5 4 6 1 6 84 11 779
2008 BI-04 68 10 5 5 6 1 4 83 12 395
2008 BI-05 65 17 6 8 4 0 0 82 12 147

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 27 30 17 9 6 7 4 64 17 1914
2019 BI-01 45 16 30 0 0 9 0 67 0 13
2019 BI-02 29 28 15 11 5 8 5 65 18 499
2019 BI-03 28 29 15 8 6 9 4 66 16 687
2019 BI-04 23 31 20 9 6 7 3 60 17 491
2019 BI-05 29 37 16 8 5 3 1 70 14 166
2018 BI 20 31 18 13 5 8 5 59 21 1812
2018 BI-01 23 18 28 13 0 13 7 50 16 17
2018 BI-02 20 28 18 13 5 10 6 57 21 491
2018 BI-03 21 30 18 13 4 9 5 59 20 686
2018 BI-04 18 31 18 12 8 8 5 57 23 423
2018 BI-05 19 49 17 11 3 1 1 69 14 154
2017 BI 23 33 16 11 6 7 4 63 19 1840
2017 BI-01 35 32 25 0 0 5 5 73 0 25
2017 BI-02 22 32 14 11 7 7 6 62 21 461
2017 BI-03 26 30 16 9 5 10 4 65 16 710
2017 BI-04 21 37 16 13 7 5 2 61 22 468
2017 BI-05 22 42 18 11 3 3 2 67 14 142
2014 BI 29 32 14 9 7 5 4 67 17 2207
2014 BI-01 49 35 4 4 4 4 0 87 9 22
2014 BI-02 28 33 13 10 6 6 4 67 18 562
2014 BI-03 28 31 15 8 8 5 6 65 18 848
2014 BI-04 29 33 14 10 7 4 4 67 18 563
2014 BI-05 35 40 14 6 2 1 3 78 8 172

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 47 30 8 9 5 1 0 78 14 1914
2019 BI-01 36 58 0 0 6 0 0 94 6 13
2019 BI-02 45 33 7 9 5 1 0 79 14 498
2019 BI-03 50 29 8 8 4 1 0 79 12 689
2019 BI-04 45 27 10 10 7 1 0 73 17 490
2019 BI-05 55 30 9 4 2 0 0 85 7 166
2018 BI 40 32 10 11 6 1 0 73 17 1809
2018 BI-01 29 49 11 0 11 0 0 77 11 17
2018 BI-02 39 32 11 10 7 1 0 72 17 489
2018 BI-03 41 30 11 11 5 1 0 72 16 686
2018 BI-04 40 32 8 13 6 1 0 73 19 422
2018 BI-05 45 38 4 10 2 0 0 83 13 154
2017 BI 41 33 9 10 6 1 0 75 16 1839
2017 BI-01 48 25 20 8 0 0 0 72 8 25
2017 BI-02 38 33 10 11 7 1 0 72 18 461
2017 BI-03 44 32 9 9 5 1 0 77 14 710
2017 BI-04 38 34 9 12 6 1 0 72 18 468
2017 BI-05 40 41 10 7 2 0 1 81 9 142
2014 BI 43 31 8 10 6 1 0 76 16 2206
2014 BI-01 36 44 12 4 4 0 0 80 8 22
2014 BI-02 42 33 8 10 6 1 0 76 16 562
2014 BI-03 45 29 9 10 5 1 1 75 16 849
2014 BI-04 41 34 7 9 8 1 0 75 17 562
2014 BI-05 54 29 7 7 2 1 0 84 9 172

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 54 32 6 7 2 0 0 86 8 1909
2019 BI-01 54 46 0 0 0 0 0 100 0 13
2019 BI-02 52 33 6 7 2 0 0 85 9 498
2019 BI-03 58 29 4 7 2 0 0 87 8 686
2019 BI-04 53 31 7 7 2 0 0 84 9 488
2019 BI-05 51 35 9 5 0 0 1 87 5 166
2018 BI 48 37 7 6 2 0 0 85 9 1809
2018 BI-01 48 34 13 5 0 0 0 82 5 17
2018 BI-02 47 36 8 5 3 0 0 84 8 491
2018 BI-03 49 36 6 7 1 0 0 86 8 686
2018 BI-04 46 38 6 7 3 0 0 84 10 421
2018 BI-05 51 39 3 5 2 0 0 90 7 153
2017 BI 46 39 6 6 2 0 0 85 8 1838
2017 BI-01 61 28 8 4 0 0 0 89 4 25
2017 BI-02 47 38 6 6 2 0 0 85 9 461
2017 BI-03 51 35 5 5 2 0 1 87 7 708
2017 BI-04 41 41 8 8 1 0 0 82 9 468
2017 BI-05 39 50 6 4 1 0 1 89 5 142
2014 BI 47 38 6 6 2 0 0 86 8 2208
2014 BI-01 70 21 4 0 4 0 0 91 4 22
2014 BI-02 45 42 5 6 2 0 0 87 7 562
2014 BI-03 49 37 6 6 2 0 0 86 8 849
2014 BI-04 46 38 7 8 2 0 0 84 10 563
2014 BI-05 51 42 3 3 1 0 0 93 4 172

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 48 37 9 4 2 1 0 85 6 1916
2019 BI-01 61 25 0 6 0 7 0 93 7 12
2019 BI-02 46 37 9 4 3 0 1 84 7 500
2019 BI-03 50 36 8 4 1 1 0 87 5 689
2019 BI-04 46 37 10 4 2 1 0 84 6 491
2019 BI-05 49 40 7 4 1 0 0 89 5 166
2018 BI 41 41 10 5 2 1 0 83 7 1811
2018 BI-01 35 60 0 5 0 0 0 95 5 17
2018 BI-02 40 40 10 7 3 1 0 81 9 490
2018 BI-03 41 42 9 5 2 1 0 84 7 686
2018 BI-04 39 41 12 4 3 1 0 81 7 423
2018 BI-05 51 40 6 3 0 1 0 91 3 154
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 52 29 10 5 2 1 1 83 7 1911
2019 BI-01 54 23 6 9 0 0 9 84 10 13
2019 BI-02 47 29 12 7 2 1 1 78 10 498
2019 BI-03 56 26 11 4 1 1 1 83 6 686
2019 BI-04 50 32 10 4 2 1 2 84 6 490
2019 BI-05 64 27 3 4 1 0 0 91 5 166

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 44 34 10 7 4 0 1 79 11 1912
2019 BI-01 45 40 9 6 0 0 0 85 6 13
2019 BI-02 46 34 8 7 4 1 1 81 11 499
2019 BI-03 43 34 10 7 3 1 1 79 10 686
2019 BI-04 44 35 11 6 4 0 0 79 10 491
2019 BI-05 42 35 9 9 4 0 0 77 14 165
2018 BI 38 36 11 8 4 1 1 76 13 1811
2018 BI-01 32 38 12 12 0 7 0 74 13 16
2018 BI-02 38 36 12 8 3 1 1 76 12 488
2018 BI-03 38 37 10 9 5 1 1 76 14 691
2018 BI-04 39 38 11 8 4 0 0 76 12 422
2018 BI-05 38 36 12 9 4 0 1 75 13 153
2017 BI 40 36 10 9 5 1 0 76 14 1841
2017 BI-01 59 33 5 0 4 0 0 92 4 25
2017 BI-02 35 38 10 10 6 1 0 74 16 461
2017 BI-03 42 35 9 8 4 1 0 78 12 711
2017 BI-04 43 33 10 9 4 0 0 77 13 468
2017 BI-05 38 38 9 11 4 0 0 76 15 142
2014 BI 36 38 11 10 5 0 0 74 15 2208
2014 BI-01 39 44 8 0 8 0 0 84 8 22
2014 BI-02 31 40 11 12 5 0 1 72 17 562
2014 BI-03 37 38 11 8 5 0 0 76 13 849
2014 BI-04 38 36 11 9 5 0 1 75 14 563
2014 BI-05 37 41 10 11 1 0 1 78 12 172
2011 BI 34 39 12 10 5 0 0 73 15 2423
2011 BI-01 47 29 10 5 8 2 0 77 13 45
2011 BI-02 30 38 15 11 5 0 0 69 16 685
2011 BI-03 35 39 10 11 5 0 0 74 16 956
2011 BI-04 34 40 13 8 5 0 0 74 12 538
2011 BI-05 32 40 15 9 4 0 0 72 13 174
2008 BI 28 37 13 12 8 1 1 66 21 1966
2008 BI-01 36 33 8 16 7 0 0 69 23 52
2008 BI-02 26 39 14 12 8 1 1 66 20 556
2008 BI-03 29 34 12 13 10 1 1 64 23 778
2008 BI-04 28 42 12 10 7 0 1 70 18 395
2008 BI-05 29 39 10 14 7 1 1 69 21 147

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 55 26 10 5 3 1 0 82 8 1912
2019 BI-01 72 13 7 9 0 0 0 84 9 13
2019 BI-02 54 28 10 3 3 1 1 83 7 500
2019 BI-03 56 25 10 4 3 2 0 83 7 685
2019 BI-04 56 24 9 6 4 1 0 81 10 490
2019 BI-05 49 31 10 5 3 0 1 81 9 166
2018 BI 49 30 11 5 4 1 1 80 9 1807
2018 BI-01 58 18 0 18 0 6 0 81 19 17
2018 BI-02 48 31 10 6 3 1 1 81 9 485
2018 BI-03 50 29 10 5 4 2 1 81 9 690
2018 BI-04 47 29 14 4 4 1 0 77 8 422
2018 BI-05 47 35 8 7 3 1 0 82 10 153
2017 BI 47 30 10 7 3 2 0 79 11 1841
2017 BI-01 55 37 0 8 0 0 0 92 8 25
2017 BI-02 46 29 10 8 4 2 1 78 12 461
2017 BI-03 48 30 9 7 4 2 0 80 11 711
2017 BI-04 47 30 12 6 3 2 0 78 9 468
2017 BI-05 45 36 9 8 3 0 0 80 10 142
2014 BI 44 32 11 6 4 2 0 78 10 2208
2014 BI-01 48 35 4 0 12 0 0 83 12 22
2014 BI-02 42 34 11 5 4 3 1 79 10 562
2014 BI-03 47 29 12 6 4 2 0 77 10 849
2014 BI-04 43 33 11 7 4 2 1 78 11 563
2014 BI-05 43 39 8 7 1 2 1 84 8 172
2011 BI 43 32 12 8 4 1 0 76 12 2425
2011 BI-01 50 31 0 11 2 4 2 86 14 45
2011 BI-02 39 32 14 9 4 1 1 73 13 685
2011 BI-03 44 32 11 8 3 1 0 78 11 958
2011 BI-04 46 29 13 5 5 2 0 76 11 538
2011 BI-05 42 37 9 8 3 1 0 80 11 174
2008 BI 39 33 11 8 6 3 0 74 15 1964
2008 BI-01 48 28 10 10 2 2 0 78 12 52
2008 BI-02 38 33 12 7 6 3 0 74 14 554
2008 BI-03 40 32 9 9 6 3 0 74 16 778
2008 BI-04 40 33 11 8 7 2 0 74 15 395
2008 BI-05 36 36 14 5 5 4 0 75 10 146

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 47 32 10 7 3 1 0 80 10 1909
2019 BI-01 69 23 9 0 0 0 0 91 0 13
2019 BI-02 48 32 9 7 3 1 1 82 9 499
2019 BI-03 45 32 11 7 3 1 0 78 11 686
2019 BI-04 49 31 9 8 3 0 0 81 11 487
2019 BI-05 44 39 8 7 2 0 0 83 9 166
2018 BI 43 33 10 8 4 1 0 77 12 1803
2018 BI-01 47 24 5 18 0 6 0 76 19 17
2018 BI-02 42 34 11 7 4 1 1 77 12 485
2018 BI-03 43 33 9 10 5 1 1 77 15 689
2018 BI-04 45 33 11 6 4 0 0 78 10 420
2018 BI-05 45 38 9 5 3 1 0 83 8 152
2017 BI 43 34 9 9 5 1 0 78 13 1837
2017 BI-01 56 31 5 8 0 0 0 87 8 25
2017 BI-02 42 33 10 9 5 1 0 75 14 460
2017 BI-03 44 34 8 10 4 1 0 78 14 709
2017 BI-04 43 36 9 7 5 0 0 79 12 467
2017 BI-05 44 38 8 6 4 0 0 82 10 142
2014 BI 40 36 9 9 4 1 0 76 14 2207
2014 BI-01 36 52 0 8 4 0 0 88 12 22
2014 BI-02 37 37 10 10 5 1 0 75 15 562
2014 BI-03 41 35 11 9 5 1 0 76 13 849
2014 BI-04 39 37 8 11 4 1 1 77 15 562
2014 BI-05 45 35 8 9 3 1 0 81 12 172
2011 BI 37 36 10 11 5 0 0 74 16 2424
2011 BI-01 47 24 14 7 6 2 0 72 13 45
2011 BI-02 35 35 13 13 4 1 0 70 17 684
2011 BI-03 37 38 9 10 5 0 0 75 15 958
2011 BI-04 38 37 11 9 5 0 0 75 14 538
2011 BI-05 43 33 5 15 4 0 0 75 20 174
2008 BI 33 35 11 11 8 1 0 69 19 1963
2008 BI-01 40 35 6 15 4 0 0 75 19 52
2008 BI-02 34 32 13 12 8 1 0 67 20 554
2008 BI-03 33 35 11 11 8 1 0 69 20 777
2008 BI-04 33 39 9 10 9 0 0 72 19 395
2008 BI-05 34 42 9 9 5 1 0 77 14 147

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 82 8 3 2 1 0 3 94 3 1911
2019 BI-01 77 23 0 0 0 0 0 100 0 13
2019 BI-02 83 7 3 1 1 0 5 95 2 499
2019 BI-03 84 7 2 1 1 0 3 95 3 687
2019 BI-04 78 10 4 2 2 1 2 91 5 489
2019 BI-05 77 13 3 2 2 0 3 93 4 165
2017 BI 78 10 5 2 1 1 3 92 3 1837
2017 BI-01 80 16 5 0 0 0 0 95 0 25
2017 BI-02 81 10 3 1 2 1 4 95 2 459
2017 BI-03 79 10 4 2 1 1 3 92 3 710
2017 BI-04 74 11 6 3 2 1 3 88 6 467
2017 BI-05 79 11 6 3 0 0 1 91 3 142
2014 BI 79 10 3 2 2 0 4 93 4 2207
2014 BI-01 91 5 0 4 0 0 0 96 4 22
2014 BI-02 81 11 3 0 1 0 4 95 2 561
2014 BI-03 80 8 3 2 2 0 5 92 4 849
2014 BI-04 75 12 5 3 2 1 2 89 6 563
2014 BI-05 82 12 1 1 2 1 1 95 3 172
2011 BI 78 9 5 2 2 0 4 91 4 2426
2011 BI-01 87 0 2 2 0 0 9 95 2 45
2011 BI-02 79 7 5 1 2 1 5 91 4 684
2011 BI-03 78 9 4 2 3 0 4 91 5 959
2011 BI-04 76 11 5 3 2 1 2 89 5 539
2011 BI-05 79 8 6 1 3 0 2 90 4 174
2008 BI 79 7 3 2 3 0 6 92 6 1959
2008 BI-01 80 11 4 0 2 0 4 94 2 52
2008 BI-02 80 6 3 2 1 1 8 93 4 553
2008 BI-03 79 6 3 3 3 0 6 91 6 774
2008 BI-04 77 8 4 2 4 1 4 90 6 395
2008 BI-05 83 9 0 3 4 0 1 93 7 147

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 63 21 7 4 2 2 1 87 6 1908
2019 BI-01 69 16 0 0 0 7 9 100 0 13
2019 BI-02 62 22 7 3 2 3 2 87 5 500
2019 BI-03 65 18 6 4 2 2 2 87 7 685
2019 BI-04 63 24 6 3 3 1 0 88 6 488
2019 BI-05 63 24 7 4 1 1 0 88 5 164
2017 BI 54 26 7 5 3 4 2 84 8 1835
2017 BI-01 57 32 7 3 0 0 0 89 3 25
2017 BI-02 51 26 8 4 3 5 3 84 7 460
2017 BI-03 56 25 6 4 2 5 2 87 7 707
2017 BI-04 56 25 6 5 6 2 0 83 11 468
2017 BI-05 50 28 13 6 1 1 2 81 6 141
2014 BI 52 24 7 5 5 4 3 81 11 2208
2014 BI-01 70 18 12 0 0 0 0 88 0 22
2014 BI-02 51 23 6 5 7 4 4 80 13 562
2014 BI-03 53 22 7 5 6 4 3 81 12 849
2014 BI-04 52 26 8 5 4 3 2 83 9 563
2014 BI-05 54 28 10 4 1 1 2 85 5 172
2011 BI 48 28 8 6 5 3 2 80 12 2424
2011 BI-01 68 26 4 2 0 0 0 94 2 45
2011 BI-02 43 28 10 7 6 3 3 76 14 683
2011 BI-03 49 27 7 7 5 3 2 81 12 957
2011 BI-04 52 26 9 6 5 2 0 81 10 539
2011 BI-05 41 38 10 7 1 3 1 82 8 175

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 67 20 8 3 2 1 0 87 5 1914
2019 BI-01 85 15 0 0 0 0 0 100 0 13
2019 BI-02 67 21 7 3 2 1 0 88 5 498
2019 BI-03 70 17 8 2 2 1 0 88 4 688
2019 BI-04 64 22 8 4 2 1 0 86 6 491
2019 BI-05 63 21 9 3 4 1 0 84 7 166
2018 BI 59 23 9 4 3 1 1 83 8 1807
2018 BI-01 69 24 0 7 0 0 0 93 7 17
2018 BI-02 60 25 9 3 2 1 1 85 5 487
2018 BI-03 59 22 8 4 5 1 1 83 9 691
2018 BI-04 58 24 10 4 4 1 0 82 8 420
2018 BI-05 55 25 11 6 2 1 1 81 8 152
2017 BI 57 24 9 4 4 1 0 83 8 1838
2017 BI-01 59 37 5 0 0 0 0 95 0 25
2017 BI-02 57 27 8 4 3 2 0 85 7 461
2017 BI-03 61 22 9 4 4 2 0 84 7 709
2017 BI-04 56 24 9 5 5 1 0 81 10 468
2017 BI-05 52 27 12 9 1 0 0 79 9 141

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 54 29 8 5 3 0 0 84 8 1915
2019 BI-01 67 23 0 10 0 0 0 90 10 12
2019 BI-02 56 27 10 5 3 0 0 83 8 500
2019 BI-03 55 30 7 5 3 0 0 86 8 689
2019 BI-04 53 30 8 6 3 0 0 83 9 491
2019 BI-05 53 29 10 5 3 0 0 82 8 165
2018 BI 48 30 11 7 4 0 0 78 11 1808
2018 BI-01 58 18 0 18 0 6 0 81 19 17
2018 BI-02 49 29 11 7 3 0 0 79 11 488
2018 BI-03 49 30 9 7 4 1 0 80 11 690
2018 BI-04 48 29 13 6 4 0 0 77 10 421
2018 BI-05 47 28 10 11 4 0 1 75 15 152
2017 BI 50 28 8 8 5 1 0 79 13 1838
2017 BI-01 63 24 8 5 0 0 0 87 5 25
2017 BI-02 48 28 10 8 5 1 0 77 13 461
2017 BI-03 54 27 6 8 5 1 0 81 12 709
2017 BI-04 49 29 9 7 6 0 0 78 12 468
2017 BI-05 45 31 11 9 4 0 0 76 13 141
2014 BI 48 30 9 8 5 0 0 78 13 2207
2014 BI-01 70 22 0 0 8 0 0 92 8 22
2014 BI-02 44 34 10 7 5 0 0 78 12 561
2014 BI-03 50 29 9 8 5 0 0 79 12 849
2014 BI-04 48 28 9 10 5 0 1 77 14 563
2014 BI-05 49 31 10 9 1 0 0 80 10 172

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 14 48 17 11 4 2 3 65 17 544
2019 BI-02 5 49 28 10 2 3 2 57 13 37
2019 BI-03 14 44 21 11 4 3 3 61 16 218
2019 BI-04 10 54 14 12 6 2 2 66 19 118
2019 BI-05 22 48 12 11 3 1 3 74 14 150
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 28 34 16 9 5 8 0 68 15 1908
2019 BI-01 20 25 25 6 0 25 0 60 8 13
2019 BI-02 32 33 14 7 4 10 0 72 12 500
2019 BI-03 30 36 14 8 4 8 0 72 13 686
2019 BI-04 24 31 21 10 6 8 0 60 17 490
2019 BI-05 26 36 15 13 6 5 0 65 20 163
2018 BI 25 33 19 8 6 9 0 64 15 1819
2018 BI-01 18 26 18 15 0 24 0 57 20 17
2018 BI-02 26 35 15 7 5 11 1 68 14 489
2018 BI-03 26 32 19 8 5 10 0 64 15 694
2018 BI-04 22 33 23 8 7 7 0 59 16 427
2018 BI-05 28 32 17 13 6 3 0 62 20 152
2017 BI 22 35 17 10 6 10 0 64 18 1835
2017 BI-01 21 40 19 4 0 17 0 73 5 25
2017 BI-02 25 35 19 7 6 10 0 66 14 459
2017 BI-03 23 38 14 9 5 12 0 68 16 708
2017 BI-04 19 32 19 12 8 10 0 57 22 468
2017 BI-05 24 31 19 19 5 1 0 56 24 142
2014 BI 21 33 18 10 6 11 0 62 18 2204
2014 BI-01 49 22 21 0 0 9 0 77 0 22
2014 BI-02 24 33 15 9 5 14 0 66 16 561
2014 BI-03 21 33 18 11 6 12 0 61 19 849
2014 BI-04 18 35 20 12 6 10 0 59 19 561
2014 BI-05 22 36 20 12 5 4 0 60 19 172
2011 BI 21 30 20 11 7 10 0 57 21 2420
2011 BI-01 24 32 16 7 5 14 3 67 14 44
2011 BI-02 20 32 19 10 7 12 0 60 19 683
2011 BI-03 22 29 21 10 7 10 0 57 19 955
2011 BI-04 18 29 22 13 9 9 0 52 24 538
2011 BI-05 19 35 17 17 6 6 0 57 25 175

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 BI 22 36 18 14 7 3 0 60 22 1897
2019 BI-01 15 34 7 10 6 27 0 68 22 12
2019 BI-02 26 35 17 12 7 4 0 64 19 499
2019 BI-03 22 36 18 15 6 2 0 59 22 681
2019 BI-04 20 37 19 15 8 2 0 58 23 487
2019 BI-05 18 42 17 13 9 1 0 60 23 163
2018 BI 18 35 21 16 8 2 0 54 24 1815
2018 BI-01 11 25 29 29 5 0 0 37 34 17
2018 BI-02 21 33 20 14 7 4 1 57 22 490
2018 BI-03 17 37 21 16 7 2 0 55 24 689
2018 BI-04 15 35 24 17 9 1 0 50 26 427
2018 BI-05 17 39 15 20 9 0 0 56 29 152
2017 BI 17 36 21 15 8 3 0 54 24 1836
2017 BI-01 25 26 25 15 0 9 0 56 17 25
2017 BI-02 20 34 23 11 8 4 0 56 20 460
2017 BI-03 16 39 20 15 8 3 0 57 23 710
2017 BI-04 13 35 22 18 10 3 0 49 28 466
2017 BI-05 19 34 22 16 8 1 1 53 24 141
2014 BI 16 31 21 19 10 3 0 48 30 2206
2014 BI-01 45 21 13 16 4 0 0 66 21 22
2014 BI-02 16 29 21 20 10 4 0 47 31 562
2014 BI-03 15 32 19 19 11 4 0 49 31 847
2014 BI-04 15 33 21 19 9 2 0 50 29 562
2014 BI-05 20 30 24 19 6 1 0 50 25 172
2011 BI 15 31 22 18 13 2 0 46 31 2423
2011 BI-01 32 33 14 5 12 4 0 68 17 44
2011 BI-02 14 30 24 18 10 3 0 46 29 685
2011 BI-03 15