2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 23 42 8 23 5 0 0 65 28 178
2019 AR-03 29 23 22 27 0 0 0 51 27 21
2019 AR-04 31 32 7 22 7 0 0 63 29 42
2019 AR-05 17 46 6 23 8 0 0 64 31 69
2019 AR-06 10 49 11 30 0 0 0 59 30 26
2019 AR-07 22 61 0 9 9 0 0 83 17 10
2017 AR 15 45 11 16 14 0 0 60 29 181
2017 AR-03 29 36 13 15 7 0 0 65 22 14
2017 AR-04 17 46 11 13 13 0 0 64 26 48
2017 AR-05 12 44 11 19 13 0 0 56 33 66
2017 AR-06 12 44 8 17 18 0 0 57 35 25
2014 AR 18 44 10 20 7 1 0 63 27 166
2014 AR-04 20 36 8 27 8 0 0 56 36 55
2014 AR-05 10 52 9 26 2 0 0 62 29 44
2014 AR-06 15 54 6 13 11 0 0 69 25 35
2011 AR 26 45 6 17 6 0 0 71 23 192
2011 AR-03 54 15 13 8 11 0 0 69 19 16
2011 AR-04 23 46 6 19 5 0 0 69 25 64
2011 AR-05 17 47 8 20 9 0 0 64 28 49
2011 AR-06 24 54 2 15 5 0 0 78 20 39
2011 AR-07 31 41 8 20 0 0 0 71 20 10
2008 AR 21 55 5 13 7 0 0 76 20 134
2008 AR-03 15 56 9 9 9 0 0 72 19 11
2008 AR-04 29 47 3 19 3 0 0 76 21 39
2008 AR-05 21 48 5 13 13 0 0 69 26 38
2008 AR-06 3 79 7 10 0 0 0 83 10 29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 63 23 5 4 5 0 1 86 9 179
2019 AR-03 63 37 0 0 0 0 0 100 0 21
2019 AR-04 71 25 4 0 0 0 0 96 0 43
2019 AR-05 58 19 6 7 9 0 1 78 17 69
2019 AR-06 64 14 9 7 6 0 0 78 13 26
2019 AR-07 56 36 9 0 0 0 0 91 0 10
2017 AR 59 18 6 9 5 1 1 79 15 181
2017 AR-03 36 49 0 7 7 0 0 85 15 14
2017 AR-04 58 21 6 11 0 0 4 83 11 48
2017 AR-05 60 17 3 10 8 2 0 79 18 66
2017 AR-06 63 12 13 12 0 0 0 76 12 25
2014 AR 54 27 6 6 4 2 2 84 10 166
2014 AR-04 45 31 7 8 8 0 0 77 16 55
2014 AR-05 48 35 2 2 5 2 5 90 8 44
2014 AR-06 63 24 6 4 0 0 2 89 4 35
2011 AR 61 21 5 6 3 2 2 85 10 192
2011 AR-03 65 21 6 8 0 0 0 86 8 16
2011 AR-04 54 24 6 8 5 2 0 80 14 64
2011 AR-05 60 15 4 9 0 4 7 84 11 49
2011 AR-06 67 28 0 0 5 0 0 95 5 39
2011 AR-07 51 39 0 10 0 0 0 90 10 10
2008 AR 60 22 4 7 6 0 1 83 13 134
2008 AR-03 62 38 0 0 0 0 0 100 0 11
2008 AR-04 59 12 3 13 13 0 0 71 26 39
2008 AR-05 60 27 5 5 3 0 0 87 8 38
2008 AR-06 48 31 3 7 7 0 3 82 14 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 37 40 5 11 7 0 0 76 18 178
2019 AR-03 40 32 15 14 0 0 0 71 14 21
2019 AR-04 51 37 2 4 6 0 0 87 10 43
2019 AR-05 30 36 7 16 11 0 0 66 27 68
2019 AR-06 32 51 0 14 3 0 0 83 17 26
2019 AR-07 30 44 9 9 9 0 0 74 17 10
2017 AR 26 34 9 16 14 1 1 62 30 181
2017 AR-03 22 22 27 22 7 0 0 44 29 14
2017 AR-04 31 37 6 11 15 0 0 68 25 48
2017 AR-05 18 41 6 23 11 2 0 60 35 66
2017 AR-06 27 36 8 12 17 0 0 63 28 25
2014 AR 24 47 7 9 11 2 0 72 21 166
2014 AR-04 17 59 5 11 8 0 0 76 18 55
2014 AR-05 14 50 8 16 12 0 0 63 28 44
2014 AR-06 30 32 7 5 24 2 0 63 29 35
2011 AR 23 39 12 18 8 0 1 62 26 192
2011 AR-03 29 32 12 15 11 0 0 62 26 16
2011 AR-04 19 50 11 17 4 0 0 69 21 64
2011 AR-05 17 34 21 18 11 0 0 51 28 49
2011 AR-06 25 35 5 24 10 0 0 61 34 39
2011 AR-07 20 49 0 10 10 0 10 77 23 10

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 24 39 14 13 9 0 0 64 23 177
2019 AR-03 37 26 19 8 10 0 0 63 18 21
2019 AR-04 31 33 16 17 2 0 0 64 20 42
2019 AR-05 17 45 8 16 14 0 0 62 30 69
2019 AR-06 20 44 21 0 13 0 3 65 13 26
2018 AR 16 45 10 17 11 0 0 61 29 165
2018 AR-03 20 31 16 25 8 0 0 50 33 24
2018 AR-04 12 58 6 13 11 0 0 70 24 34
2018 AR-05 18 44 9 19 10 0 0 62 29 59
2018 AR-06 12 53 4 8 20 0 3 67 29 21
2017 AR 15 41 13 19 11 0 1 57 30 181
2017 AR-03 22 43 7 13 15 0 0 65 28 14
2017 AR-04 18 42 13 21 6 0 0 60 27 48
2017 AR-05 14 41 8 23 15 0 0 54 38 66
2017 AR-06 4 53 21 11 11 0 0 57 22 25
2014 AR 13 28 13 26 18 2 0 42 45 166
2014 AR-04 6 34 6 29 23 2 0 41 53 55
2014 AR-05 12 32 13 31 12 0 0 44 43 44
2014 AR-06 9 20 20 28 21 0 2 30 50 35
2011 AR 18 48 12 15 5 0 1 67 21 191
2011 AR-03 35 33 5 15 11 0 0 68 26 16
2011 AR-04 3 62 11 19 6 0 0 64 25 63
2011 AR-05 16 39 17 19 7 0 2 56 27 49
2011 AR-06 34 44 15 8 0 0 0 77 8 39
2011 AR-07 10 49 10 20 10 0 0 59 31 10
2008 AR 26 42 16 11 4 0 1 68 16 134
2008 AR-03 16 46 19 19 0 0 0 62 19 11
2008 AR-04 35 25 26 3 11 0 0 61 13 39
2008 AR-05 23 49 6 19 3 0 0 72 22 38
2008 AR-06 21 59 14 7 0 0 0 79 7 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 45 35 11 4 4 0 0 81 8 177
2019 AR-03 46 36 13 5 0 0 0 82 5 21
2019 AR-04 40 42 4 10 5 0 0 81 15 42
2019 AR-05 48 27 16 1 8 0 0 75 9 69
2019 AR-06 37 48 15 0 0 0 0 85 0 25
2019 AR-07 34 66 0 0 0 0 0 100 0 10
2017 AR 38 41 13 5 3 0 0 79 8 181
2017 AR-03 44 42 0 7 7 0 0 85 15 14
2017 AR-04 35 42 15 4 4 0 0 77 8 48
2017 AR-05 34 46 12 6 2 0 0 81 7 66
2017 AR-06 49 35 12 3 0 0 0 84 3 25
2014 AR 38 43 9 4 4 1 0 83 8 166
2014 AR-04 35 43 8 9 6 0 0 78 14 55
2014 AR-05 40 44 10 2 5 0 0 84 7 44
2014 AR-06 33 54 4 3 6 0 0 86 9 35

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 39 35 10 9 7 0 0 74 16 178
2019 AR-03 43 33 8 0 17 0 0 76 17 21
2019 AR-04 46 33 7 13 0 0 0 79 13 43
2019 AR-05 35 36 12 5 11 0 0 71 16 69
2019 AR-06 27 49 10 10 4 0 0 76 14 26
2019 AR-07 31 36 9 16 9 0 0 66 25 10
2018 AR 32 38 12 10 5 3 0 72 16 165
2018 AR-03 44 36 4 13 0 0 3 83 13 24
2018 AR-04 38 44 2 10 3 3 0 84 14 34
2018 AR-05 29 39 18 11 3 0 0 68 14 59
2018 AR-06 28 47 12 8 4 0 0 76 12 21
2017 AR 33 41 10 11 5 1 0 74 16 181
2017 AR-03 50 29 0 6 14 0 0 80 20 14
2017 AR-04 25 42 11 18 2 2 0 68 21 48
2017 AR-05 31 43 9 14 3 0 0 74 17 66
2017 AR-06 36 47 8 0 8 0 0 83 8 25
2014 AR 25 42 11 13 6 2 0 69 20 166
2014 AR-04 19 49 7 19 6 0 0 68 25 55
2014 AR-05 27 37 20 10 7 0 0 64 16 44
2014 AR-06 24 42 6 17 8 2 0 68 26 35
2011 AR 29 39 13 9 7 1 1 69 17 192
2011 AR-03 48 27 0 12 13 0 0 75 25 16
2011 AR-04 25 50 7 6 10 2 0 76 16 64
2011 AR-05 23 35 25 8 7 2 0 60 15 49
2011 AR-06 34 35 16 12 0 0 3 71 13 39
2011 AR-07 18 20 20 10 20 0 10 43 34 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 31 40 11 14 3 1 0 71 18 178
2019 AR-03 28 43 9 20 0 0 0 71 20 21
2019 AR-04 33 36 11 20 0 0 0 69 20 43
2019 AR-05 24 43 15 13 3 2 0 68 16 69
2019 AR-06 28 46 4 12 10 0 0 75 22 26
2018 AR 25 44 22 3 6 0 0 69 9 162
2018 AR-03 21 43 33 0 0 3 0 66 0 22
2018 AR-04 30 40 17 3 11 0 0 70 13 34
2018 AR-05 26 43 21 4 5 0 0 70 9 58
2018 AR-06 20 55 20 0 4 0 0 76 4 21
2017 AR 31 50 10 7 3 0 0 81 9 181
2017 AR-03 22 50 7 13 7 0 0 72 21 14
2017 AR-04 24 52 15 9 0 0 0 77 9 48
2017 AR-05 33 55 8 5 0 0 0 88 5 66
2017 AR-06 32 49 4 3 12 0 0 81 15 25
2014 AR 25 44 12 12 6 1 0 69 18 166
2014 AR-04 23 36 13 17 11 0 0 59 28 55
2014 AR-05 31 46 6 12 5 0 0 77 17 44
2014 AR-06 20 59 14 7 0 0 0 79 7 35
2011 AR 31 44 13 8 4 0 0 75 12 192
2011 AR-03 37 39 5 13 5 0 0 76 19 16
2011 AR-04 30 39 17 9 5 0 0 69 15 64
2011 AR-05 15 51 15 13 7 0 0 66 20 49
2011 AR-06 44 41 12 3 0 0 0 85 3 39
2011 AR-07 39 41 10 10 0 0 0 80 10 10
2008 AR 30 51 7 8 3 0 0 81 11 132
2008 AR-03 9 62 9 9 9 0 0 72 19 11
2008 AR-04 39 53 3 3 3 0 0 92 5 38
2008 AR-05 24 49 13 11 3 0 0 73 14 37
2008 AR-06 24 59 7 7 3 0 0 84 10 29

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 22 32 17 19 11 1 0 53 30 179
2019 AR-03 29 31 9 10 21 0 0 60 31 21
2019 AR-04 23 33 14 16 12 2 0 57 29 43
2019 AR-05 20 26 19 25 10 0 0 45 35 69
2019 AR-06 25 34 20 18 4 0 0 58 22 26
2019 AR-07 0 66 25 9 0 0 0 66 9 10
2018 AR 19 31 18 19 13 0 0 50 32 165
2018 AR-03 22 40 12 13 12 0 0 62 25 24
2018 AR-04 36 28 14 5 17 0 0 65 22 34
2018 AR-05 17 22 22 27 13 0 0 39 40 59
2018 AR-06 8 43 24 16 8 0 0 51 24 21
2017 AR 22 29 17 16 14 0 1 52 31 180
2017 AR-03 43 7 21 29 0 0 0 50 29 14
2017 AR-04 16 34 19 17 13 0 2 51 30 48
2017 AR-05 18 28 19 19 17 0 0 46 35 65
2017 AR-06 20 37 16 7 20 0 0 58 27 25
2014 AR 17 33 21 15 13 1 0 51 28 166
2014 AR-04 15 33 24 7 21 0 0 47 28 55
2014 AR-05 13 31 22 23 11 0 0 44 34 44
2014 AR-06 20 45 20 8 7 0 0 65 16 35
2011 AR 16 38 23 14 9 0 0 54 23 192
2011 AR-03 17 65 0 8 11 0 0 81 19 16
2011 AR-04 12 34 20 17 16 0 0 46 34 64
2011 AR-05 8 31 30 23 8 0 0 39 31 49
2011 AR-06 24 42 29 5 0 0 0 66 5 39
2011 AR-07 20 59 0 20 0 0 0 80 20 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 17 43 15 17 7 0 1 61 24 179
2019 AR-03 22 33 19 14 13 0 0 55 27 21
2019 AR-04 20 48 14 11 7 0 0 68 18 43
2019 AR-05 14 40 17 20 8 0 1 55 28 69
2019 AR-06 20 35 16 23 7 0 0 55 30 26
2019 AR-07 9 74 0 17 0 0 0 83 17 10
2018 AR 20 39 16 15 10 1 0 59 25 165
2018 AR-03 22 29 20 21 9 0 0 51 29 24
2018 AR-04 25 51 5 5 10 3 0 78 16 34
2018 AR-05 17 37 23 10 13 0 0 55 23 59
2018 AR-06 16 43 16 20 4 0 0 60 24 21
2017 AR 21 40 14 16 8 0 0 62 24 180
2017 AR-03 29 44 14 0 13 0 0 72 13 14
2017 AR-04 20 48 15 12 4 0 0 68 17 48
2017 AR-05 22 35 18 17 7 0 0 57 25 66
2017 AR-06 12 44 12 23 8 0 0 57 31 25

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 33 39 12 10 5 1 0 72 16 178
2019 AR-03 46 28 4 14 8 0 0 74 22 21
2019 AR-04 25 46 18 12 0 0 0 70 12 42
2019 AR-05 34 34 13 10 9 0 0 68 19 69
2019 AR-06 23 43 18 16 0 0 0 66 16 26
2019 AR-07 26 57 0 0 9 9 0 91 9 10
2018 AR 31 46 12 5 4 1 0 78 10 164
2018 AR-03 27 41 20 13 0 0 0 67 13 24
2018 AR-04 33 38 16 0 10 3 0 73 11 35
2018 AR-05 32 45 14 4 5 0 0 77 9 58
2018 AR-06 28 56 4 12 0 0 0 84 12 21
2017 AR 31 42 14 8 3 1 0 74 12 180
2017 AR-03 29 50 13 0 7 0 0 79 7 14
2017 AR-04 36 36 17 10 0 0 0 72 10 48
2017 AR-05 34 43 11 9 2 2 0 78 11 66
2017 AR-06 20 41 24 11 4 0 0 61 15 25
2014 AR 33 38 15 8 4 2 0 72 13 166
2014 AR-04 26 32 22 11 6 2 0 60 18 55
2014 AR-05 39 40 10 11 0 0 0 79 11 44
2014 AR-06 37 52 8 3 0 0 0 89 3 35
2011 AR 35 42 12 9 2 1 0 77 10 192
2011 AR-03 53 34 8 6 0 0 0 87 6 16
2011 AR-04 24 42 16 14 2 2 0 67 16 64
2011 AR-05 21 46 19 10 4 0 0 67 14 49
2011 AR-06 40 47 7 5 0 0 0 88 5 39
2011 AR-07 80 20 0 0 0 0 0 100 0 10
2008 AR 32 38 20 5 2 1 1 72 8 133
2008 AR-03 7 56 37 0 0 0 0 63 0 11
2008 AR-04 42 29 24 0 3 0 3 72 3 38
2008 AR-05 24 46 16 8 5 0 0 70 14 38
2008 AR-06 21 49 20 10 0 0 0 69 10 29

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 26 35 15 14 10 1 0 61 24 179
2019 AR-03 19 28 19 17 18 0 0 46 35 21
2019 AR-04 34 34 12 7 12 2 0 70 19 43
2019 AR-05 21 33 19 19 9 0 0 54 27 69
2019 AR-06 23 39 11 18 9 0 0 62 27 26
2019 AR-07 39 43 17 0 0 0 0 83 0 10
2018 AR 20 35 22 12 11 0 0 55 24 162
2018 AR-03 21 37 26 8 9 0 0 57 17 24
2018 AR-04 29 41 5 12 13 0 0 70 25 35
2018 AR-05 18 24 31 14 13 0 0 42 27 57
2018 AR-06 20 36 20 15 8 0 0 57 23 21
2017 AR 26 32 19 15 7 0 1 58 23 181
2017 AR-03 43 22 15 13 7 0 0 65 20 14
2017 AR-04 18 44 17 10 8 0 2 63 19 48
2017 AR-05 24 26 24 22 4 0 0 50 26 66
2017 AR-06 20 37 16 10 17 0 0 57 27 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 49 34 10 5 2 0 0 83 8 177
2019 AR-03 39 41 5 10 5 0 0 80 15 21
2019 AR-04 51 33 13 2 0 0 0 84 2 43
2019 AR-05 47 38 9 3 3 0 0 85 6 69
2019 AR-06 52 22 6 16 4 0 0 74 20 25
2019 AR-07 61 31 9 0 0 0 0 91 0 10
2018 AR 36 44 13 4 2 0 0 81 7 163
2018 AR-03 30 44 13 12 0 0 0 75 12 24
2018 AR-04 43 40 14 0 3 0 0 82 3 34
2018 AR-05 33 51 9 5 2 0 0 84 7 58
2018 AR-06 45 31 16 4 4 0 0 76 8 21
2017 AR 46 44 4 4 2 0 0 90 6 180
2017 AR-03 51 27 7 7 7 0 0 78 15 14
2017 AR-04 27 65 4 4 0 0 0 91 4 48
2017 AR-05 54 43 2 2 0 0 0 97 2 66
2017 AR-06 55 29 7 4 4 0 0 84 8 25
2014 AR 59 28 7 3 1 1 0 89 4 166
2014 AR-04 53 36 7 4 0 0 0 89 4 55
2014 AR-05 57 33 10 0 0 0 0 90 0 44
2014 AR-06 69 16 9 6 0 0 0 85 6 35
2011 AR 54 34 9 3 0 0 0 88 3 191
2011 AR-03 68 24 8 0 0 0 0 92 0 16
2011 AR-04 50 38 8 4 0 0 0 88 4 64
2011 AR-05 44 38 13 4 0 0 0 82 4 48
2011 AR-06 67 25 8 0 0 0 0 92 0 39
2011 AR-07 69 20 0 10 0 0 0 90 10 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 22 41 13 15 9 0 0 63 24 176
2019 AR-03 30 27 8 10 25 0 0 57 34 19
2019 AR-04 21 45 23 9 2 0 0 65 12 43
2019 AR-05 21 40 13 14 12 0 0 61 26 69
2019 AR-06 21 32 11 33 3 0 0 53 36 26
2018 AR 18 31 22 17 10 0 0 50 28 161
2018 AR-03 22 29 26 15 9 0 0 50 24 24
2018 AR-04 20 35 20 20 5 0 0 55 25 34
2018 AR-05 17 38 14 17 14 0 0 55 31 56
2018 AR-06 24 24 24 19 8 0 0 49 27 21
2017 AR 23 41 13 14 7 0 1 65 21 181
2017 AR-03 29 36 8 20 7 0 0 65 28 14
2017 AR-04 17 44 22 9 7 0 2 62 15 48
2017 AR-05 26 46 6 15 8 0 0 71 23 66
2017 AR-06 24 40 17 19 0 0 0 64 19 25
2014 AR 13 44 19 14 8 1 0 58 23 166
2014 AR-04 8 40 24 18 9 0 0 48 28 55
2014 AR-05 15 41 19 17 9 0 0 56 26 44
2014 AR-06 9 55 14 14 7 0 0 65 22 35
2011 AR 23 45 14 9 8 1 0 68 18 191
2011 AR-03 50 33 0 6 11 0 0 83 17 16
2011 AR-04 5 48 21 13 14 0 0 53 27 64
2011 AR-05 17 44 10 13 12 2 0 63 26 48
2011 AR-06 41 46 10 3 0 0 0 87 3 39
2011 AR-07 39 41 20 0 0 0 0 80 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 26 27 20 16 9 1 0 54 25 178
2019 AR-03 29 24 22 8 15 3 0 54 23 21
2019 AR-04 25 39 13 16 5 2 0 65 21 43
2019 AR-05 17 23 32 17 11 0 0 40 28 69
2019 AR-06 33 24 11 25 7 0 0 57 32 25
2019 AR-07 38 36 9 17 0 0 0 74 17 10
2018 AR 23 31 22 15 9 0 0 55 24 163
2018 AR-03 30 21 19 29 0 0 0 51 29 24
2018 AR-04 24 38 23 9 6 0 0 62 15 35
2018 AR-05 16 33 20 18 13 0 0 49 31 58
2018 AR-06 34 33 13 13 8 0 0 66 21 20
2017 AR 28 31 19 8 12 0 1 60 20 181
2017 AR-03 51 15 7 13 15 0 0 65 28 14
2017 AR-04 18 40 25 4 11 0 2 59 15 48
2017 AR-05 27 31 23 10 9 0 0 58 20 66
2017 AR-06 38 31 11 8 12 0 0 68 21 25
2014 AR 19 40 18 12 10 2 0 60 22 166
2014 AR-04 17 37 21 16 9 0 0 53 25 55
2014 AR-05 21 42 8 11 17 2 0 64 28 44
2014 AR-06 17 40 23 14 6 0 0 56 21 35

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 23 34 19 16 8 0 0 57 23 174
2019 AR-03 26 38 4 18 13 0 0 65 31 20
2019 AR-04 31 25 29 11 3 0 0 57 14 41
2019 AR-05 15 34 25 20 6 0 0 49 26 69
2019 AR-06 21 35 14 15 16 0 0 56 30 24
2019 AR-07 17 65 0 9 9 0 0 83 17 10
2018 AR 19 32 16 20 11 0 2 52 32 164
2018 AR-03 24 28 24 16 9 0 0 51 25 24
2018 AR-04 23 39 19 11 8 0 0 62 19 35
2018 AR-05 17 34 16 19 13 0 0 52 32 58
2018 AR-06 20 23 12 32 12 0 0 43 45 21
2017 AR 22 32 20 17 8 1 1 55 25 180
2017 AR-03 50 7 22 7 13 0 0 58 20 14
2017 AR-04 16 33 32 12 6 0 0 49 19 48
2017 AR-05 21 32 20 21 6 0 0 53 27 66
2017 AR-06 12 48 8 23 3 0 4 63 28 25
2014 AR 22 30 18 22 7 1 0 53 29 166
2014 AR-04 19 27 23 24 8 0 0 46 31 55
2014 AR-05 24 37 12 23 4 0 0 61 27 44
2014 AR-06 25 24 17 26 8 0 0 49 34 35
2011 AR 23 42 16 13 6 0 0 65 19 192
2011 AR-03 29 46 0 13 11 0 0 75 25 16
2011 AR-04 18 47 20 8 7 0 0 64 16 64
2011 AR-05 17 41 14 21 7 0 0 58 27 49
2011 AR-06 23 44 23 8 3 0 0 67 10 39
2011 AR-07 39 31 0 20 10 0 0 69 31 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 38 41 10 8 3 1 0 79 11 179
2019 AR-03 33 36 17 5 5 5 0 72 11 21
2019 AR-04 38 44 13 5 0 0 0 82 5 43
2019 AR-05 36 42 10 9 3 0 0 78 13 69
2019 AR-06 36 42 7 11 4 0 0 78 15 26
2019 AR-07 39 52 0 9 0 0 0 91 9 10
2018 AR 32 45 13 6 4 0 0 77 9 164
2018 AR-03 42 24 26 8 0 0 0 66 8 24
2018 AR-04 48 33 5 6 8 0 0 81 14 35
2018 AR-05 29 50 13 3 5 0 0 79 8 58
2018 AR-06 24 47 16 8 4 0 0 72 12 21
2017 AR 37 44 12 5 2 0 0 81 6 179
2017 AR-03 40 45 16 0 0 0 0 84 0 13
2017 AR-04 27 52 13 9 0 0 0 78 9 48
2017 AR-05 39 49 11 2 0 0 0 88 2 66
2017 AR-06 38 36 13 4 9 0 0 75 12 24
2014 AR 40 39 10 7 2 1 1 81 9 166
2014 AR-04 33 45 10 8 2 0 2 80 10 55
2014 AR-05 40 40 10 10 0 0 0 80 10 44
2014 AR-06 46 41 9 4 0 0 0 87 4 35
2011 AR 37 44 13 4 2 1 0 81 6 192
2011 AR-03 55 21 5 13 5 0 0 76 19 16
2011 AR-04 39 34 16 8 2 2 0 74 10 64
2011 AR-05 23 48 22 2 4 0 0 72 7 49
2011 AR-06 41 55 4 0 0 0 0 96 0 39
2011 AR-07 49 51 0 0 0 0 0 100 0 10
2008 AR 34 50 8 6 1 2 0 85 7 133
2008 AR-03 15 66 19 0 0 0 0 81 0 11
2008 AR-04 49 43 0 5 0 3 0 94 6 38
2008 AR-05 23 56 13 6 3 0 0 79 8 38
2008 AR-06 24 63 10 3 0 0 0 87 3 29

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 29 31 24 11 5 0 1 61 16 177
2019 AR-03 32 34 27 8 0 0 0 66 8 21
2019 AR-04 31 31 22 11 5 0 0 62 16 42
2019 AR-05 29 35 21 11 4 0 0 64 14 69
2019 AR-06 24 20 32 17 7 0 0 44 24 26
2018 AR 27 27 23 15 7 0 2 55 22 165
2018 AR-03 17 44 26 4 9 0 0 62 13 23
2018 AR-04 31 33 22 5 9 0 0 64 14 35
2018 AR-05 21 32 25 17 3 0 2 54 21 59
2018 AR-06 43 8 20 16 12 0 0 52 28 21
2017 AR 25 39 15 12 7 1 1 65 20 180
2017 AR-03 29 36 7 21 7 0 0 65 28 14
2017 AR-04 15 37 21 19 8 0 0 52 27 48
2017 AR-05 28 44 12 9 6 0 0 72 16 65
2017 AR-06 31 28 24 4 12 0 0 59 16 25
2014 AR 29 30 22 11 5 1 0 60 17 166
2014 AR-04 28 30 22 17 4 0 0 57 21 55
2014 AR-05 30 35 22 9 5 0 0 65 13 44
2014 AR-06 28 37 18 9 8 0 0 65 17 35
2011 AR 27 32 20 13 8 0 0 59 21 192
2011 AR-03 54 25 13 0 8 0 0 80 8 16
2011 AR-04 23 36 17 16 7 1 0 60 23 64
2011 AR-05 17 43 21 10 8 0 0 60 18 49
2011 AR-06 26 20 28 18 7 0 0 46 26 39
2011 AR-07 20 10 29 20 20 0 0 31 41 10
2008 AR 17 30 27 12 13 0 1 47 25 134
2008 AR-03 19 53 19 0 9 0 0 72 9 11
2008 AR-04 28 31 21 15 5 0 0 59 20 39
2008 AR-05 11 26 45 8 10 0 0 37 18 38
2008 AR-06 6 28 24 21 21 0 0 34 42 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 12 31 34 19 3 1 1 22 44 178
2019 AR-03 5 29 33 34 0 0 0 34 34 21
2019 AR-04 7 22 48 22 0 0 0 22 29 43
2019 AR-05 15 33 28 15 5 1 1 21 50 68
2019 AR-06 18 38 29 12 0 0 4 12 58 26
2019 AR-07 9 22 61 0 9 0 0 9 31 10
2018 AR 13 32 33 13 5 2 2 19 46 163
2018 AR-03 13 29 50 7 0 0 0 7 43 23
2018 AR-04 2 43 18 26 9 3 0 36 46 35
2018 AR-05 21 27 28 15 5 0 3 20 50 59
2018 AR-06 21 38 25 7 0 8 0 8 65 20
2017 AR 19 26 40 9 2 1 2 12 47 178
2017 AR-03 28 36 29 7 0 0 0 7 64 14
2017 AR-04 15 19 55 7 4 0 0 11 34 47
2017 AR-05 15 30 37 13 3 0 2 16 46 64
2017 AR-06 16 31 49 4 0 0 0 4 47 25
2014 AR 16 30 38 10 3 2 1 13 48 166
2014 AR-04 14 32 37 11 2 2 2 14 48 55
2014 AR-05 14 32 49 5 0 0 0 5 47 44
2014 AR-06 20 40 32 8 0 0 0 8 60 35
2011 AR 15 33 35 11 5 1 0 16 48 190
2011 AR-03 17 13 46 13 6 5 0 20 32 16
2011 AR-04 19 32 33 11 2 3 0 13 53 64
2011 AR-05 10 44 37 7 2 0 0 9 54 49
2011 AR-06 16 37 35 8 5 0 0 13 53 38
2011 AR-07 20 20 39 20 0 0 0 20 41 10
2008 AR 17 28 36 16 2 1 1 18 45 134
2008 AR-03 0 27 44 19 0 0 9 21 30 11
2008 AR-04 16 26 36 15 5 3 0 20 43 39
2008 AR-05 19 37 32 10 2 0 0 12 56 38
2008 AR-06 17 24 45 14 0 0 0 14 41 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 16 22 33 20 5 3 1 26 39 177
2019 AR-03 15 24 24 28 5 5 0 34 41 21
2019 AR-04 15 19 39 15 6 5 0 22 36 43
2019 AR-05 13 30 31 21 4 0 1 25 43 68
2019 AR-06 26 14 37 17 0 3 3 18 43 25
2019 AR-07 17 16 36 22 9 0 0 31 34 10
2018 AR 16 21 27 20 11 2 2 33 39 163
2018 AR-03 9 25 21 34 7 4 0 43 35 24
2018 AR-04 10 18 22 25 20 3 2 48 29 35
2018 AR-05 24 13 23 26 10 3 0 37 39 58
2018 AR-06 21 34 29 4 8 0 3 13 57 20
2017 AR 18 26 30 16 6 2 2 23 45 178
2017 AR-03 20 7 51 22 0 0 0 22 28 14
2017 AR-04 12 27 23 22 11 2 2 34 41 47
2017 AR-05 14 29 28 17 6 3 3 25 45 65
2017 AR-06 20 32 36 12 0 0 0 12 52 25
2014 AR 16 25 34 18 6 1 0 24 41 166
2014 AR-04 12 22 36 22 7 0 0 30 34 55
2014 AR-05 14 32 35 15 2 0 2 18 47 44
2014 AR-06 20 30 32 18 0 0 0 18 50 35
2011 AR 13 25 36 12 10 3 0 22 40 190
2011 AR-03 17 8 37 27 6 5 0 35 26 16
2011 AR-04 15 23 34 13 7 6 1 22 42 63
2011 AR-05 15 41 33 4 6 2 0 10 57 49
2011 AR-06 13 18 40 18 11 0 0 29 31 38
2011 AR-07 10 31 59 0 0 0 0 0 41 10
2008 AR 19 22 34 13 7 5 0 21 43 133
2008 AR-03 37 0 28 26 9 0 0 35 37 11
2008 AR-04 18 16 28 19 14 5 0 35 36 39
2008 AR-05 22 35 29 10 4 0 0 14 57 38
2008 AR-06 13 28 52 7 0 0 0 7 41 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 26 29 33 9 1 0 0 11 56 178
2019 AR-03 15 31 40 10 3 0 0 13 46 21
2019 AR-04 34 20 42 2 2 0 0 4 54 43
2019 AR-05 19 35 31 14 0 0 0 14 55 68
2019 AR-06 34 39 21 6 0 0 0 6 73 26
2019 AR-07 36 26 17 21 0 0 0 21 62 10
2018 AR 35 26 26 7 3 1 1 10 63 163
2018 AR-03 46 23 22 8 0 0 0 8 70 24
2018 AR-04 27 40 17 8 5 3 0 14 69 35
2018 AR-05 32 25 33 5 3 2 0 8 58 59
2018 AR-06 53 18 25 4 0 0 0 4 70 19
2017 AR 30 34 24 7 2 0 3 9 66 181
2017 AR-03 50 22 22 0 0 0 7 0 77 14
2017 AR-04 30 39 25 4 2 0 0 6 69 48
2017 AR-05 27 35 24 11 2 0 2 13 63 66
2017 AR-06 27 41 23 4 0 0 4 4 71 25
2014 AR 46 26 18 5 3 1 1 9 73 166
2014 AR-04 45 28 18 5 2 0 2 8 74 55
2014 AR-05 42 30 18 8 2 0 0 11 71 44
2014 AR-06 60 20 17 3 0 0 0 3 80 35
2011 AR 33 36 21 5 4 1 0 9 70 191
2011 AR-03 31 28 17 13 6 5 0 20 62 16
2011 AR-04 38 35 22 4 1 0 0 5 73 64
2011 AR-05 36 37 15 8 4 0 0 12 73 49
2011 AR-06 34 44 22 0 0 0 0 0 78 38
2011 AR-07 20 49 10 10 10 0 0 20 69 10
2008 AR 34 32 24 4 3 1 2 8 68 134
2008 AR-03 37 9 35 9 9 0 0 19 46 11
2008 AR-04 34 21 29 7 7 3 0 14 56 39
2008 AR-05 38 32 25 3 0 0 3 3 72 38
2008 AR-06 28 51 11 4 3 0 3 7 82 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 9 23 36 27 5 0 1 32 32 178
2019 AR-03 5 20 39 31 5 0 0 36 25 21
2019 AR-04 7 25 48 18 2 0 0 20 32 43
2019 AR-05 10 25 23 34 6 0 1 41 35 68
2019 AR-06 10 27 45 13 6 0 0 18 37 26
2019 AR-07 9 13 62 16 0 0 0 16 22 10
2018 AR 15 21 36 23 3 1 1 26 37 162
2018 AR-03 22 12 32 34 0 0 0 34 33 24
2018 AR-04 17 14 45 16 5 3 0 22 31 35
2018 AR-05 17 26 31 25 0 0 1 25 43 57
2018 AR-06 13 34 28 17 8 0 0 25 46 20
2017 AR 14 21 36 20 7 0 2 27 36 180
2017 AR-03 35 7 21 22 15 0 0 37 42 14
2017 AR-04 12 17 42 25 4 0 0 29 29 48
2017 AR-05 15 22 36 20 6 0 2 27 37 65
2017 AR-06 3 32 49 12 4 0 0 16 35 25
2014 AR 14 24 42 13 5 1 0 18 39 165
2014 AR-04 19 24 40 13 4 0 0 17 43 55
2014 AR-05 12 19 56 12 2 0 0 14 30 43
2014 AR-06 11 41 37 11 0 0 0 11 52 35
2011 AR 14 22 42 16 5 1 1 21 36 191
2011 AR-03 12 18 29 30 6 5 0 38 32 16
2011 AR-04 16 17 51 15 0 1 0 16 33 64
2011 AR-05 12 25 40 21 2 0 0 23 37 49
2011 AR-06 19 26 45 5 5 0 0 11 44 38
2011 AR-07 10 31 29 20 10 0 0 31 41 10
2008 AR 17 27 35 15 4 2 0 19 45 133
2008 AR-03 0 37 28 35 0 0 0 35 37 11
2008 AR-04 24 16 34 15 7 5 0 23 41 39
2008 AR-05 14 40 34 12 0 0 0 12 54 38
2008 AR-06 18 28 44 7 3 0 0 10 46 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 19 25 28 20 5 1 2 26 45 177
2019 AR-03 5 22 23 37 14 0 0 51 27 21
2019 AR-04 16 32 36 11 2 2 2 13 49 43
2019 AR-05 17 24 30 23 3 0 3 27 42 67
2019 AR-06 40 21 25 12 3 0 0 15 60 26
2019 AR-07 9 44 22 9 16 0 0 25 53 10
2018 AR 23 28 26 10 5 3 5 17 55 163
2018 AR-03 17 21 35 11 12 4 0 25 39 24
2018 AR-04 17 24 37 6 7 9 0 15 45 34
2018 AR-05 29 25 30 13 2 0 1 15 55 59
2018 AR-06 25 46 8 4 8 4 3 14 77 20
2017 AR 22 23 33 12 5 2 3 18 48 181
2017 AR-03 22 28 22 21 0 7 0 23 54 14
2017 AR-04 25 21 31 13 6 4 0 20 47 48
2017 AR-05 25 18 37 11 6 0 3 18 44 66
2017 AR-06 11 32 41 16 0 0 0 16 43 25
2014 AR 29 31 27 8 3 1 1 11 62 166
2014 AR-04 34 29 29 7 2 0 0 9 63 55
2014 AR-05 20 37 34 8 0 0 0 8 57 44
2014 AR-06 30 44 17 9 0 0 0 9 74 35
2011 AR 25 25 31 10 5 1 2 16 52 190
2011 AR-03 17 8 46 13 11 5 0 26 26 16
2011 AR-04 22 28 35 9 2 0 4 11 52 63
2011 AR-05 31 30 24 13 0 0 2 13 62 49
2011 AR-06 27 26 34 5 5 0 3 11 54 38
2011 AR-07 39 20 31 0 10 0 0 10 59 10
2008 AR 29 27 29 9 4 2 1 13 57 134
2008 AR-03 19 38 18 26 0 0 0 26 56 11
2008 AR-04 26 21 31 5 9 5 3 15 51 39
2008 AR-05 35 26 30 7 2 0 0 9 61 38
2008 AR-06 28 38 31 3 0 0 0 3 65 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 13 24 31 22 6 2 1 29 39 176
2019 AR-03 18 13 26 24 10 5 4 37 34 21
2019 AR-04 10 33 23 26 4 5 0 31 45 43
2019 AR-05 14 28 35 16 6 0 1 21 43 68
2019 AR-06 18 19 21 33 8 0 0 42 37 25
2018 AR 15 23 24 21 10 2 4 34 41 162
2018 AR-03 8 21 28 12 18 9 4 35 33 24
2018 AR-04 13 12 24 28 17 3 2 48 26 34
2018 AR-05 21 24 15 28 9 2 2 39 46 58
2018 AR-06 17 38 25 8 8 0 3 17 57 20
2017 AR 12 18 32 21 9 3 4 33 32 181
2017 AR-03 7 34 22 15 15 7 0 31 45 14
2017 AR-04 10 18 38 19 5 7 2 27 31 48
2017 AR-05 12 14 36 23 11 0 5 35 27 66
2017 AR-06 8 20 41 24 8 0 0 32 28 25
2014 AR 18 17 30 25 8 1 1 34 35 166
2014 AR-04 14 14 41 22 7 0 2 30 28 55
2014 AR-05 25 13 32 22 9 0 0 31 37 44
2014 AR-06 14 28 23 26 9 0 0 35 43 35
2011 AR 11 21 36 20 8 3 2 29 33 191
2011 AR-03 17 6 28 25 19 5 0 46 25 16
2011 AR-04 10 18 36 22 6 1 5 31 31 64
2011 AR-05 8 24 40 21 6 2 0 27 32 49
2011 AR-06 13 29 32 16 8 2 0 25 43 38
2011 AR-07 8 31 51 10 0 0 0 10 39 10
2008 AR 20 19 26 19 11 3 2 31 42 134
2008 AR-03 19 0 19 44 9 9 0 59 21 11
2008 AR-04 13 21 26 18 16 3 3 37 36 39
2008 AR-05 24 21 21 21 12 0 0 34 45 38
2008 AR-06 24 24 38 10 0 0 3 11 50 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 23 34 26 15 2 1 0 16 58 178
2019 AR-03 5 37 36 14 0 5 3 15 45 21
2019 AR-04 29 32 30 8 0 0 0 8 61 42
2019 AR-05 22 35 23 19 1 0 0 20 57 69
2019 AR-06 31 41 24 4 0 0 0 4 73 26
2019 AR-07 26 36 13 16 9 0 0 25 62 10
2018 AR 27 37 25 5 3 1 2 8 67 164
2018 AR-03 25 36 23 4 4 3 4 9 66 24
2018 AR-04 19 46 19 8 2 3 3 11 69 35
2018 AR-05 33 26 29 8 5 0 0 12 59 59
2018 AR-06 37 38 25 0 0 0 0 0 75 20
2017 AR 27 30 31 6 2 1 3 8 59 179
2017 AR-03 43 28 22 7 0 0 0 7 71 14
2017 AR-04 26 31 34 7 2 0 0 9 57 46
2017 AR-05 22 24 42 6 2 2 3 8 48 66
2017 AR-06 26 49 12 8 0 0 4 9 78 25
2014 AR 37 32 22 4 3 1 1 7 71 166
2014 AR-04 33 34 24 5 4 0 0 9 67 55
2014 AR-05 38 28 29 4 0 0 0 4 66 44
2014 AR-06 42 32 20 6 0 0 0 6 74 35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 18 25 32 19 5 0 1 24 44 177
2019 AR-03 9 49 24 10 5 0 3 16 60 21
2019 AR-04 23 15 44 6 11 0 0 17 38 42
2019 AR-05 18 26 29 21 5 0 1 26 44 68
2019 AR-06 23 33 32 12 0 0 0 12 56 26
2019 AR-07 26 9 13 52 0 0 0 52 35 10
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 63 23 4 7 2 1 1 87 8 178
2019 AR-03 65 27 0 5 3 0 0 92 8 21
2019 AR-04 80 13 2 4 0 0 0 94 4 42
2019 AR-05 60 23 4 7 3 1 1 86 10 69
2019 AR-06 55 19 15 11 0 0 0 74 11 26
2019 AR-07 34 58 0 9 0 0 0 91 9 10
2017 AR 61 15 7 8 5 1 3 79 14 181
2017 AR-03 51 28 7 0 7 0 7 85 8 14
2017 AR-04 64 11 8 10 2 0 4 78 13 48
2017 AR-05 57 16 6 9 9 2 2 75 19 66
2017 AR-06 67 12 8 12 0 0 0 79 12 25
2014 AR 71 12 5 5 3 1 3 87 8 166
2014 AR-04 69 12 11 6 2 0 0 81 8 55
2014 AR-05 62 18 2 6 4 0 7 86 11 44
2014 AR-06 78 14 0 0 5 0 3 95 5 35
2011 AR 62 15 8 4 4 1 5 83 9 190
2011 AR-03 81 0 8 0 0 0 11 92 0 16
2011 AR-04 57 15 10 8 5 2 3 75 14 63
2011 AR-05 56 19 11 4 0 2 9 84 4 49
2011 AR-06 68 21 3 0 5 0 3 92 6 38
2011 AR-07 69 0 0 10 10 0 10 77 23 10
2008 AR 57 22 5 5 7 0 4 83 12 134
2008 AR-03 53 38 9 0 0 0 0 91 0 11
2008 AR-04 54 16 7 5 16 0 3 71 22 39
2008 AR-05 52 30 5 5 5 0 3 84 11 38
2008 AR-06 62 21 3 7 3 0 3 86 11 29

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 23 32 19 8 7 9 1 62 17 179
2019 AR-03 23 32 9 18 4 15 0 64 25 21
2019 AR-04 26 36 15 4 5 10 4 72 11 43
2019 AR-05 20 30 24 5 10 10 1 56 17 69
2019 AR-06 28 23 24 11 7 7 0 55 19 26
2019 AR-07 22 44 16 17 0 0 0 66 17 10
2018 AR 12 35 20 12 10 8 1 53 25 164
2018 AR-03 15 30 12 26 4 12 0 52 34 24
2018 AR-04 11 30 33 3 7 14 2 48 12 35
2018 AR-05 9 40 19 12 17 3 0 51 29 58
2018 AR-06 17 42 17 8 8 4 3 64 18 20
2017 AR 22 28 22 10 7 8 3 56 19 181
2017 AR-03 36 22 21 0 7 7 7 68 8 14
2017 AR-04 22 27 19 13 2 15 2 59 18 48
2017 AR-05 18 29 28 8 9 5 3 51 18 66
2017 AR-06 21 40 16 8 8 4 3 66 17 25
2014 AR 21 38 19 9 7 5 1 63 17 165
2014 AR-04 19 28 23 10 12 4 4 51 24 54
2014 AR-05 15 45 23 9 7 2 0 61 16 44
2014 AR-06 23 54 8 8 3 4 0 80 12 35

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 41 32 11 9 5 2 1 74 14 178
2019 AR-03 48 29 10 14 0 0 0 76 14 21
2019 AR-04 50 30 11 2 5 2 0 82 7 43
2019 AR-05 27 43 11 9 8 3 0 72 17 69
2019 AR-06 49 17 11 16 4 0 4 68 20 25
2019 AR-07 58 17 17 8 0 0 0 75 8 10
2018 AR 34 36 7 14 8 1 0 70 22 165
2018 AR-03 31 32 21 12 4 0 0 63 16 24
2018 AR-04 56 26 2 10 3 3 0 85 13 35
2018 AR-05 32 42 2 10 15 0 0 74 25 58
2018 AR-06 28 35 12 16 8 0 0 64 24 21
2017 AR 34 39 13 7 4 2 1 75 12 180
2017 AR-03 43 42 7 0 7 0 0 86 7 14
2017 AR-04 35 35 15 8 2 4 0 74 10 48
2017 AR-05 29 44 9 12 6 0 0 73 18 65
2017 AR-06 32 36 20 8 4 0 0 68 12 25
2014 AR 30 41 12 6 6 4 0 75 13 166
2014 AR-04 24 42 13 10 6 5 0 70 17 55
2014 AR-05 27 51 8 7 4 2 0 80 12 44
2014 AR-06 33 42 12 2 8 2 0 77 11 35

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 51 31 8 9 1 0 0 82 10 178
2019 AR-03 45 31 13 11 0 0 0 76 11 20
2019 AR-04 70 18 4 7 0 0 0 88 7 43
2019 AR-05 43 39 9 7 3 0 0 82 9 69
2019 AR-06 53 32 6 9 0 0 0 85 9 26
2019 AR-07 22 53 0 25 0 0 0 75 25 10
2018 AR 39 40 11 7 2 2 0 80 9 165
2018 AR-03 31 48 9 12 0 0 0 79 12 24
2018 AR-04 57 27 12 0 0 3 0 87 0 35
2018 AR-05 36 41 6 12 5 0 0 77 17 58
2018 AR-06 24 47 20 0 0 8 0 78 0 21
2017 AR 43 41 8 6 2 0 1 84 8 180
2017 AR-03 65 22 6 7 0 0 0 87 7 14
2017 AR-04 39 48 6 6 0 0 0 87 6 48
2017 AR-05 45 39 8 8 1 0 0 83 9 65
2017 AR-06 33 39 11 8 8 0 0 72 17 25
2014 AR 40 42 9 5 2 1 0 83 7 165
2014 AR-04 39 40 9 8 4 0 0 79 12 54
2014 AR-05 45 42 5 9 0 0 0 86 9 44
2014 AR-06 35 58 2 2 3 0 0 93 5 35

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 42 33 12 9 4 1 0 75 13 179
2019 AR-03 36 19 19 18 8 0 0 55 26 21
2019 AR-04 53 25 9 11 2 0 0 78 13 43
2019 AR-05 34 42 11 5 6 1 0 77 12 69
2019 AR-06 51 23 19 7 0 0 0 74 7 26
2019 AR-07 22 69 0 9 0 0 0 91 9 10
2018 AR 36 37 13 8 5 1 0 74 13 164
2018 AR-03 21 55 11 4 9 0 0 76 13 24
2018 AR-04 43 32 14 6 0 6 0 79 6 35
2018 AR-05 27 42 14 10 6 0 0 69 16 58
2018 AR-06 46 29 8 13 4 0 0 75 17 20
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 47 27 16 4 2 3 1 77 6 179
2019 AR-03 29 32 26 0 0 10 3 70 0 21
2019 AR-04 44 32 17 2 0 5 0 80 3 43
2019 AR-05 45 24 17 8 3 1 1 71 11 69
2019 AR-06 53 28 16 0 0 0 3 83 0 26
2019 AR-07 62 38 0 0 0 0 0 100 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 28 34 17 12 7 1 1 64 19 178
2019 AR-03 19 32 23 16 5 5 0 54 22 21
2019 AR-04 29 35 20 13 2 0 0 64 16 43
2019 AR-05 29 30 15 13 11 1 1 60 24 69
2019 AR-06 32 36 19 7 6 0 0 68 13 26
2018 AR 24 38 15 11 10 1 1 63 22 165
2018 AR-03 24 28 23 21 4 0 0 52 25 24
2018 AR-04 24 40 18 9 6 3 0 66 16 34
2018 AR-05 20 40 12 11 16 0 0 60 28 59
2018 AR-06 24 49 19 4 4 0 0 73 8 21
2017 AR 33 31 11 12 9 2 1 67 22 181
2017 AR-03 65 7 0 21 7 0 0 72 28 14
2017 AR-04 32 30 15 13 6 2 2 65 20 48
2017 AR-05 32 30 13 12 12 2 0 62 24 66
2017 AR-06 24 44 8 12 12 0 0 67 25 25
2014 AR 30 37 16 12 3 3 0 69 15 166
2014 AR-04 25 36 14 18 3 4 0 64 22 55
2014 AR-05 30 45 17 5 2 0 0 75 7 44
2014 AR-06 27 45 11 14 3 0 0 72 17 35
2011 AR 28 35 22 7 7 1 0 63 15 192
2011 AR-03 37 38 8 6 11 0 0 75 17 16
2011 AR-04 18 36 28 10 6 2 0 55 17 64
2011 AR-05 27 29 26 6 13 0 0 55 19 49
2011 AR-06 34 40 26 0 0 0 0 74 0 39
2011 AR-07 29 41 10 10 10 0 0 69 20 10
2008 AR 21 31 24 15 8 1 1 53 23 134
2008 AR-03 27 19 16 9 19 9 0 51 31 11
2008 AR-04 20 33 21 13 11 0 3 54 25 39
2008 AR-05 23 33 19 22 3 0 0 56 24 38
2008 AR-06 10 31 41 14 3 0 0 42 17 29

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 39 28 15 6 8 3 1 70 14 179
2019 AR-03 38 27 8 10 18 0 0 65 28 21
2019 AR-04 43 28 16 2 6 5 0 74 9 43
2019 AR-05 32 29 15 6 12 3 3 65 19 69
2019 AR-06 50 21 23 6 0 0 0 71 6 26
2019 AR-07 22 53 25 0 0 0 0 75 0 10
2018 AR 36 29 16 8 8 3 1 67 16 164
2018 AR-03 39 24 4 25 0 9 0 68 28 24
2018 AR-04 32 34 20 3 8 3 0 68 11 33
2018 AR-05 30 35 14 8 11 2 0 66 20 59
2018 AR-06 40 40 12 0 4 3 0 83 4 21
2017 AR 44 26 13 7 5 3 1 73 13 181
2017 AR-03 58 13 7 15 7 0 0 71 22 14
2017 AR-04 44 27 10 8 4 4 2 75 13 48
2017 AR-05 36 32 15 9 4 3 0 70 14 66
2017 AR-06 44 24 16 4 8 3 0 71 13 25
2014 AR 33 37 14 8 4 4 1 73 13 166
2014 AR-04 30 30 15 14 4 5 2 65 19 55
2014 AR-05 26 44 19 4 5 2 0 71 9 44
2014 AR-06 44 44 6 3 3 0 0 88 6 35
2011 AR 37 28 21 6 4 3 1 68 10 192
2011 AR-03 54 29 6 0 11 0 0 83 11 16
2011 AR-04 29 26 24 10 5 5 0 58 16 64
2011 AR-05 35 25 25 8 4 2 0 62 13 49
2011 AR-06 41 34 22 0 0 3 0 77 0 39
2011 AR-07 39 41 10 0 0 0 10 89 0 10
2008 AR 32 35 12 13 6 2 0 69 19 134
2008 AR-03 37 35 9 0 9 9 0 79 10 11
2008 AR-04 25 44 10 18 3 0 0 69 21 39
2008 AR-05 39 26 8 15 11 0 0 65 26 38
2008 AR-06 21 41 25 10 0 3 0 64 10 29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 31 33 17 8 9 1 1 65 17 177
2019 AR-03 23 37 17 5 19 0 0 60 24 21
2019 AR-04 31 36 18 10 6 0 0 67 16 43
2019 AR-05 33 27 18 8 11 1 1 62 20 68
2019 AR-06 35 39 16 7 3 0 0 75 9 26
2019 AR-07 9 49 25 17 0 0 0 58 17 10
2018 AR 31 30 16 16 7 1 0 61 23 165
2018 AR-03 34 23 9 25 9 0 0 57 34 24
2018 AR-04 27 37 20 11 3 3 0 66 14 34
2018 AR-05 25 32 14 18 11 0 0 57 29 59
2018 AR-06 40 40 12 4 3 0 0 81 7 21
2017 AR 34 37 10 10 8 2 0 72 17 181
2017 AR-03 65 7 13 7 7 0 0 72 14 14
2017 AR-04 29 46 4 13 6 2 0 77 19 48
2017 AR-05 29 42 9 9 9 2 0 72 18 66
2017 AR-06 29 40 12 8 12 0 0 68 20 25
2014 AR 34 38 11 8 6 2 0 74 15 166
2014 AR-04 19 47 15 11 6 2 0 67 17 55
2014 AR-05 43 31 10 7 8 0 0 74 16 44
2014 AR-06 35 49 5 9 2 0 0 84 11 35
2011 AR 32 36 16 11 5 1 0 68 16 192
2011 AR-03 55 28 0 6 11 0 0 83 17 16
2011 AR-04 20 38 22 13 5 2 0 60 18 64
2011 AR-05 29 32 19 16 4 0 0 61 20 49
2011 AR-06 36 54 8 3 0 0 0 90 3 39
2011 AR-07 59 0 10 10 10 10 0 66 23 10
2008 AR 29 34 10 16 10 2 0 64 26 134
2008 AR-03 27 28 16 9 9 9 0 61 21 11
2008 AR-04 25 25 13 23 10 3 0 52 35 39
2008 AR-05 34 37 5 16 8 0 0 70 24 38
2008 AR-06 24 42 10 18 6 0 0 66 24 29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 82 8 4 2 2 1 1 92 4 179
2019 AR-03 78 18 0 0 0 0 4 100 0 21
2019 AR-04 92 6 2 0 0 0 0 98 0 43
2019 AR-05 75 6 6 3 3 3 3 86 7 69
2019 AR-06 86 7 7 0 0 0 0 93 0 26
2019 AR-07 78 13 0 9 0 0 0 91 9 10
2017 AR 71 11 7 2 5 2 3 86 7 181
2017 AR-03 51 21 8 0 14 0 7 77 15 14
2017 AR-04 69 6 12 0 2 2 8 84 3 48
2017 AR-05 76 14 3 3 2 2 2 93 5 66
2017 AR-06 71 17 8 0 4 0 0 88 4 25
2014 AR 72 13 5 1 3 1 4 91 4 166
2014 AR-04 66 15 9 2 4 0 3 84 6 55
2014 AR-05 71 13 5 0 2 0 7 92 3 44
2014 AR-06 77 14 0 3 3 0 3 94 6 35
2011 AR 72 12 7 2 3 1 2 87 6 191
2011 AR-03 89 0 0 0 0 0 11 100 0 16
2011 AR-04 65 15 9 2 7 2 1 82 9 64
2011 AR-05 68 11 12 2 0 2 4 85 2 49
2011 AR-06 74 15 3 5 3 0 0 89 8 38
2011 AR-07 80 20 0 0 0 0 0 100 0 10
2008 AR 71 13 2 2 5 1 5 90 7 134
2008 AR-03 81 19 0 0 0 0 0 100 0 11
2008 AR-04 64 18 3 0 10 3 2 86 11 39
2008 AR-05 74 13 3 0 5 0 5 92 6 38
2008 AR-06 75 7 3 4 3 0 7 89 8 29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 62 22 5 5 1 2 2 88 6 178
2019 AR-03 56 13 0 9 13 5 4 76 24 21
2019 AR-04 70 19 5 2 0 4 0 92 3 43
2019 AR-05 57 26 7 4 0 3 4 88 4 68
2019 AR-06 69 20 7 4 0 0 0 90 4 26
2019 AR-07 35 49 9 8 0 0 0 84 8 10
2017 AR 57 24 6 3 3 4 3 87 6 181
2017 AR-03 50 22 7 6 8 0 7 78 15 14
2017 AR-04 54 29 4 2 2 6 2 91 5 48
2017 AR-05 65 24 4 3 2 3 0 91 5 66
2017 AR-06 50 29 4 4 4 8 0 86 9 25
2014 AR 41 34 9 3 5 6 2 82 8 166
2014 AR-04 38 39 4 7 4 7 2 84 11 55
2014 AR-05 49 35 6 0 8 2 0 86 8 44
2014 AR-06 49 28 12 0 3 4 3 83 3 35
2011 AR 39 32 13 6 2 4 2 77 9 191
2011 AR-03 37 14 13 8 17 0 11 58 28 16
2011 AR-04 33 34 15 10 0 7 1 73 11 64
2011 AR-05 44 28 17 4 2 4 0 76 7 48
2011 AR-06 46 39 7 3 3 3 0 87 5 39
2011 AR-07 29 41 0 0 0 10 20 100 0 10

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 44 30 14 8 3 1 1 75 11 178
2019 AR-03 46 27 13 14 0 0 0 73 14 21
2019 AR-04 40 36 15 7 2 0 0 76 10 43
2019 AR-05 38 30 17 6 6 1 1 70 13 69
2019 AR-06 64 18 11 6 0 0 0 83 6 25
2019 AR-07 31 44 9 16 0 0 0 75 16 10
2018 AR 44 28 14 5 6 2 1 74 11 165
2018 AR-03 51 19 25 4 0 0 0 70 4 24
2018 AR-04 37 40 6 8 0 9 0 85 9 34
2018 AR-05 38 29 15 6 10 0 1 69 16 59
2018 AR-06 49 32 8 0 8 3 0 83 8 21
2017 AR 50 28 12 2 5 2 0 80 8 181
2017 AR-03 72 15 0 0 13 0 0 87 13 14
2017 AR-04 47 27 19 2 0 4 0 78 2 48
2017 AR-05 50 33 9 2 4 2 0 85 6 66
2017 AR-06 35 36 8 8 12 0 0 72 21 25

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 36 34 13 9 7 0 0 70 16 179
2019 AR-03 24 38 9 20 9 0 0 62 29 21
2019 AR-04 34 41 16 9 0 0 0 75 9 43
2019 AR-05 36 28 14 9 14 0 0 64 22 69
2019 AR-06 52 28 11 6 4 0 0 80 10 26
2019 AR-07 31 36 25 9 0 0 0 66 9 10
2018 AR 30 32 16 12 8 1 2 63 20 165
2018 AR-03 32 26 21 17 4 0 0 57 22 24
2018 AR-04 28 34 24 5 6 3 0 64 11 34
2018 AR-05 28 32 13 15 13 0 0 60 28 59
2018 AR-06 49 28 11 8 4 0 0 77 12 21
2017 AR 42 33 8 9 7 1 0 76 16 180
2017 AR-03 65 8 6 15 7 0 0 72 22 14
2017 AR-04 41 38 6 13 2 0 0 79 15 48
2017 AR-05 35 36 11 6 11 1 0 72 17 65
2017 AR-06 47 32 4 4 12 0 0 79 17 25
2014 AR 33 34 17 7 7 2 0 69 14 166
2014 AR-04 24 35 18 13 7 2 0 60 21 55
2014 AR-05 37 28 22 4 9 0 0 65 13 44
2014 AR-06 41 39 8 6 5 0 0 80 11 35

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 12 43 18 18 2 4 2 59 22 40
2019 AR-05 18 30 8 28 0 16 0 57 34 10
2019 AR-06 13 50 21 5 5 0 5 67 11 18
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 30 30 21 9 4 6 0 64 13 179
2019 AR-03 28 29 27 5 7 5 0 59 13 21
2019 AR-04 37 22 21 5 2 13 0 67 8 43
2019 AR-05 28 37 18 8 5 4 0 68 13 69
2019 AR-06 28 18 32 19 0 4 0 48 19 26
2019 AR-07 9 58 9 9 9 8 0 72 19 10
2018 AR 16 34 26 11 7 7 0 54 18 165
2018 AR-03 21 50 17 8 0 4 0 74 8 24
2018 AR-04 21 29 20 6 5 19 0 63 13 35
2018 AR-05 11 37 26 10 13 3 0 50 24 59
2018 AR-06 20 12 36 19 4 8 0 35 25 21
2017 AR 23 35 16 7 9 9 0 64 18 181
2017 AR-03 44 27 15 0 14 0 0 71 14 14
2017 AR-04 25 33 21 13 0 8 0 63 14 48
2017 AR-05 14 39 17 6 10 14 0 62 19 66
2017 AR-06 24 33 12 8 11 11 0 64 22 25
2014 AR 27 31 16 9 5 12 0 66 16 166
2014 AR-04 20 32 21 9 9 9 0 57 20 55
2014 AR-05 19 33 18 13 5 13 0 60 20 44
2014 AR-06 35 30 14 8 0 13 0 74 10 35
2011 AR 24 30 21 11 6 9 0 59 19 192
2011 AR-03 39 18 20 6 11 5 0 60 18 16
2011 AR-04 16 33 23 10 10 8 0 53 21 64
2011 AR-05 13 19 26 21 7 14 0 38 32 49
2011 AR-06 36 43 13 3 0 5 0 83 3 39
2011 AR-07 29 41 20 10 0 0 0 69 10 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 22 29 23 17 9 1 0 51 26 179
2019 AR-03 19 24 14 32 12 0 0 43 44 21
2019 AR-04 26 30 24 7 12 2 0 57 19 43
2019 AR-05 22 26 23 17 10 0 1 49 28 69
2019 AR-06 9 20 35 32 0 4 0 30 34 26
2019 AR-07 22 61 9 0 9 0 0 83 9 10
2018 AR 14 28 26 16 12 3 0 43 30 164
2018 AR-03 15 38 17 13 13 4 0 55 27 23
2018 AR-04 17 35 23 6 11 9 0 57 18 35
2018 AR-05 13 17 32 19 16 3 0 30 36 59
2018 AR-06 16 28 28 23 4 0 0 45 27 21
2017 AR 16 33 19 13 15 4 0 51 29 180
2017 AR-03 29 36 13 7 14 0 0 65 22 14
2017 AR-04 19 41 21 8 7 4 0 62 15 48
2017 AR-05 10 28 22 18 15 8 0 41 36 65
2017 AR-06 12 32 21 16 19 0 0 44 35 25
2014 AR 16 29 26 14 10 5 0 48 25 166
2014 AR-04 10 23 34 16 15 1 0 34 32 55
2014 AR-05 15 25 28 19 10 2 0 42 29 44
2014 AR-06 21 37 21 11 2 8 0 64 14 35
2011 AR 18 31 23 13 12 4 0 51 26 192
2011 AR-03 29 33 13 8 17 0 0 62 25 16
2011 AR-04 9 27 26 15 17 5 0 38 34 64
2011 AR-05 10 26 25 19 17 4 0 37 37 49
2011 AR-06 26 49 18 7 0 0 0 75 7 39
2011 AR-07 31 29 31 0 10 0 0 59 10 10
2008 AR 8 31 20 18 18 3 1 40 38 134
2008 AR-03 9 26 9 27 28 0 0 35 56 11
2008 AR-04 13 34 21 9 21 3 0 48 31 39
2008 AR-05 7 21 24 20 24 3 0 29 46 38
2008 AR-06 3 38 21 27 7 3 0 43 35 29

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 13 27 26 19 9 6 0 42 30 179
2019 AR-03 5 36 22 19 18 0 0 41 37 21
2019 AR-04 16 25 29 12 10 9 0 45 23 43
2019 AR-05 15 24 23 21 10 7 0 42 34 69
2019 AR-06 7 13 29 35 7 10 0 22 47 26
2019 AR-07 0 78 22 0 0 0 0 78 0 10
2018 AR 10 17 38 18 10 7 0 29 30 165
2018 AR-03 8 22 32 16 9 13 0 35 28 24
2018 AR-04 17 19 37 6 5 17 0 43 12 35
2018 AR-05 8 14 36 20 18 3 0 23 40 59
2018 AR-06 8 28 28 31 4 0 0 36 35 21
2017 AR 10 25 23 17 16 10 0 38 36 181
2017 AR-03 22 8 28 14 22 7 0 32 38 14
2017 AR-04 15 25 27 13 10 11 0 45 26 48
2017 AR-05 6 23 20 21 13 17 0 35 41 66
2017 AR-06 0 41 17 20 23 0 0 41 43 25
2014 AR 11 22 25 24 10 7 0 36 37 166
2014 AR-04 7 16 34 24 15 3 0 24 40 55
2014 AR-05 7 29 21 31 10 2 0 37 42 44
2014 AR-06 15 26 22 26 5 5 0 44 33 35
2011 AR 8 24 29 23 9 6 0 34 35 192
2011 AR-03 11 18 29 17 17 8 0 32 37 16
2011 AR-04 3 21 30 25 13 8 0 27 41 64
2011 AR-05 4 24 30 25 14 4 0 29 40 49
2011 AR-06 13 28 36 23 0 0 0 41 23 39
2011 AR-07 0 49 20 31 0 0 0 49 31 10
2008 AR 4 22 22 24 16 12 0 30 45 134
2008 AR-03 19 16 0 18 19 28 0 49 51 11
2008 AR-04 3 25 23 24 13 13 0 32 42 39
2008 AR-05 5 15 24 24 21 11 0 22 50 38
2008 AR-06 0 21 31 32 13 3 0 22 46 29

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 13 27 21 23 11 4 0 42 36 179
2019 AR-03 0 29 14 34 20 0 4 30 56 21
2019 AR-04 15 29 19 20 9 9 0 48 31 43
2019 AR-05 15 26 21 17 16 5 0 43 35 69
2019 AR-06 7 25 20 45 4 0 0 32 49 26
2019 AR-07 9 44 47 0 0 0 0 53 0 10
2018 AR 10 26 27 21 12 3 0 38 34 165
2018 AR-03 26 15 21 17 12 9 0 45 32 24
2018 AR-04 13 23 37 12 10 6 0 38 23 35
2018 AR-05 7 33 28 16 17 0 0 40 32 59
2018 AR-06 8 28 24 32 7 0 0 36 39 21
2017 AR 11 33 22 13 15 6 0 47 30 181
2017 AR-03 36 22 15 13 14 0 0 58 28 14
2017 AR-04 4 40 25 12 10 9 0 48 24 48
2017 AR-05 13 26 24 15 13 9 0 43 31 66
2017 AR-06 4 48 12 17 19 0 0 53 36 25
2014 AR 10 30 19 22 16 3 0 41 39 165
2014 AR-04 2 27 29 15 27 0 0 29 42 54
2014 AR-05 13 37 18 22 10 0 0 50 32 44
2014 AR-06 11 32 14 27 13 3 0 45 41 35
2011 AR 12 31 22 21 12 1 0 44 34 191
2011 AR-03 37 17 23 6 17 0 0 54 23 16
2011 AR-04 4 37 15 31 14 0 0 41 45 63
2011 AR-05 10 18 29 21 19 4 0 29 41 49
2011 AR-06 15 36 20 26 3 0 0 51 28 39
2011 AR-07 0 69 31 0 0 0 0 69 0 10
2008 AR 6 39 18 16 18 3 0 47 35 133
2008 AR-03 0 35 0 18 38 9 0 39 61 11
2008 AR-04 7 47 25 10 11 0 0 54 21 39
2008 AR-05 5 31 24 15 22 3 0 37 38 38
2008 AR-06 7 43 14 25 11 0 0 50 35 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 44 25 11 6 4 8 2 76 11 179
2019 AR-03 64 32 0 0 0 4 0 100 0 21
2019 AR-04 55 14 12 7 2 9 0 76 10 43
2019 AR-05 35 28 10 9 4 10 4 73 15 69
2019 AR-06 50 18 16 0 7 6 4 75 8 26
2019 AR-07 22 39 21 17 0 0 0 62 17 10
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 19 42 17 16 5 1 0 61 22 178
2019 AR-03 15 45 13 16 0 10 0 67 18 21
2019 AR-04 19 41 20 11 9 0 0 60 20 43
2019 AR-05 20 32 16 27 5 0 0 52 32 69
2019 AR-06 13 62 15 7 4 0 0 75 11 25
2019 AR-07 9 53 30 9 0 0 0 62 9 10
2018 AR 19 40 19 13 7 1 0 60 21 163
2018 AR-03 15 42 26 4 9 4 0 60 13 24
2018 AR-04 25 43 16 11 3 3 0 70 14 34
2018 AR-05 20 38 16 14 13 0 0 57 27 57
2018 AR-06 24 36 19 20 0 0 0 61 20 21
2017 AR 16 45 16 13 9 0 1 62 22 181
2017 AR-03 29 36 15 13 7 0 0 65 21 14
2017 AR-04 19 46 19 12 2 0 2 66 14 48
2017 AR-05 13 48 16 16 8 0 0 60 24 66
2017 AR-06 16 52 12 8 12 0 0 68 20 25
2014 AR 14 44 19 13 8 2 0 59 22 166
2014 AR-04 8 44 21 14 13 0 0 52 27 55
2014 AR-05 22 40 21 9 6 2 0 64 15 44
2014 AR-06 12 61 11 8 7 0 0 73 16 35
2011 AR 21 38 16 16 7 2 0 60 24 192
2011 AR-03 48 27 0 8 17 0 0 75 25 16
2011 AR-04 16 42 19 9 14 0 0 59 23 64
2011 AR-05 18 26 19 26 4 6 0 47 33 49
2011 AR-06 18 44 18 20 0 0 0 61 20 39
2011 AR-07 10 59 10 20 0 0 0 69 20 10

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 11 30 22 22 13 3 0 42 36 179
2019 AR-03 10 24 20 24 18 5 0 36 44 21
2019 AR-04 13 30 27 15 13 2 0 44 29 43
2019 AR-05 11 30 23 22 11 3 0 43 34 69
2019 AR-06 4 25 7 37 21 6 0 31 62 26
2019 AR-07 0 53 30 9 9 0 0 53 17 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 27 39 13 11 7 3 1 68 19 178
2019 AR-03 4 37 22 19 9 10 0 45 31 21
2019 AR-04 31 41 7 9 10 2 0 75 19 43
2019 AR-05 27 29 18 13 9 2 1 58 23 68
2019 AR-06 24 64 9 4 0 0 0 87 4 26
2019 AR-07 22 44 9 16 0 9 0 73 18 10
2018 AR 23 41 15 13 7 1 0 65 21 164
2018 AR-03 23 35 17 13 9 4 0 60 22 24
2018 AR-04 17 47 15 16 3 2 0 65 20 34
2018 AR-05 21 49 14 10 7 0 0 70 16 58
2018 AR-06 36 47 8 4 4 0 0 84 8 21
2017 AR 26 34 17 13 7 3 0 62 21 180
2017 AR-03 29 22 22 20 7 0 0 51 28 14
2017 AR-04 23 37 19 11 4 4 2 63 16 47
2017 AR-05 23 36 21 14 4 2 0 60 19 66
2017 AR-06 32 41 8 16 4 0 0 72 20 25
2014 AR 33 41 13 5 3 3 1 78 8 166
2014 AR-04 25 42 19 4 6 3 1 70 10 55
2014 AR-05 34 48 7 7 2 2 0 84 9 44
2014 AR-06 39 39 12 5 2 2 0 80 7 35
2011 AR 33 33 12 10 6 4 1 70 17 191
2011 AR-03 46 18 0 20 11 5 0 67 33 16
2011 AR-04 26 31 17 15 9 1 0 58 25 63
2011 AR-05 23 29 21 6 7 9 4 60 15 49
2011 AR-06 41 48 5 5 0 0 0 90 5 39
2011 AR-07 61 39 0 0 0 0 0 100 0 10
2008 AR 34 37 13 6 8 3 0 72 14 133
2008 AR-03 35 27 19 0 19 0 0 62 19 11
2008 AR-04 33 31 13 11 10 3 0 65 22 39
2008 AR-05 31 50 8 3 8 0 0 81 11 38
2008 AR-06 38 37 17 7 0 0 0 75 7 29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 34 33 20 8 3 2 0 68 12 179
2019 AR-03 24 28 21 10 4 10 4 60 16 21
2019 AR-04 36 32 21 10 2 0 0 67 12 43
2019 AR-05 28 35 24 7 5 1 0 64 12 69
2019 AR-06 39 33 18 6 4 0 0 73 10 26
2019 AR-07 31 52 9 9 0 0 0 83 9 10
2018 AR 23 40 17 11 5 3 1 65 17 162
2018 AR-03 30 32 8 21 4 0 4 65 26 24
2018 AR-04 25 47 18 11 0 0 0 71 11 34
2018 AR-05 21 42 13 13 9 2 0 64 22 57
2018 AR-06 24 49 19 0 0 8 0 79 0 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AR 11 28 19 11 11 17 2 49 27 178
2019 AR-03 19 18 31 5 14 14 0 42 22 21
2019 AR-04 13 30 24 5 9 17 2 53 17 43
2019 AR-05 6 29 14 12 15 20 3 46 36 69
2019 AR-06 7 29 24 18 4 15 4 44 27 26
2018