2019 Public Service Employee Survey Results for the Public Service by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 43 43 3 8 2 0 0 86 11 5171
2019 Scientific and Professional 32 48 5 12 3 0 0 80 15 33996
2019 Administration and Foreign Services 41 43 5 9 3 0 0 84 12 91139
2019 Technical 31 48 6 12 4 0 0 78 16 10662
2019 Administrative Support 49 39 4 6 2 0 0 87 9 12798
2019 Operational 20 47 8 17 8 0 0 67 26 10817
2019 Other occupational category 50 38 3 7 2 0 0 89 8 14797
2017 Executive 35 47 4 10 3 0 0 83 13 4720
2017 Scientific and Professional 26 50 5 13 5 0 0 76 19 31324
2017 Administration and Foreign Services 35 47 5 10 4 0 0 82 14 83412
2017 Technical 26 50 6 13 5 0 0 76 18 10829
2017 Administrative Support 44 42 4 7 2 0 0 86 10 13475
2017 Operational 17 47 7 18 10 0 0 64 28 11640
2017 Other occupational category 47 41 3 7 2 0 0 88 9 10914
2014 Executive 41 45 3 9 2 0 0 85 11 5124
2014 Scientific and Professional 26 49 6 14 5 0 0 75 19 30200
2014 Administration and Foreign Services 34 46 5 10 4 0 0 80 14 69686
2014 Technical 25 49 6 14 6 0 0 74 20 10884
2014 Administrative Support 41 44 5 8 3 0 0 85 11 15384
2014 Operational 18 47 8 17 9 0 0 65 27 15008
2014 Other occupational category 41 46 4 8 2 0 0 86 10 28786

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 71 17 4 5 2 0 0 88 8 5158
2019 Scientific and Professional 66 18 5 6 3 0 1 85 10 33933
2019 Administration and Foreign Services 66 20 5 5 3 0 1 87 8 90987
2019 Technical 68 18 6 4 2 0 1 88 7 10650
2019 Administrative Support 70 18 5 3 2 0 1 89 6 12770
2019 Operational 68 19 6 3 3 0 2 88 6 10788
2019 Other occupational category 73 15 4 4 2 0 2 90 6 14761
2017 Executive 67 19 4 7 3 0 0 87 9 4717
2017 Scientific and Professional 65 18 5 7 4 0 1 84 10 31290
2017 Administration and Foreign Services 64 20 5 6 3 0 1 85 9 83359
2017 Technical 66 19 6 5 3 0 2 87 8 10824
2017 Administrative Support 70 19 4 3 2 0 1 90 5 13451
2017 Operational 65 21 6 3 3 0 2 88 6 11639
2017 Other occupational category 74 14 4 4 2 0 2 90 6 10910
2014 Executive 68 18 4 6 3 0 0 86 9 5124
2014 Scientific and Professional 64 19 5 7 4 0 1 84 11 30181
2014 Administration and Foreign Services 59 22 6 8 4 0 1 83 11 69640
2014 Technical 65 20 6 5 3 0 2 87 7 10879
2014 Administrative Support 67 20 5 4 2 0 1 88 6 15379
2014 Operational 64 21 6 3 3 0 2 88 6 15008
2014 Other occupational category 72 16 4 4 2 0 2 89 7 28775

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 59 28 4 6 3 0 0 87 9 5161
2019 Scientific and Professional 40 37 7 11 5 0 0 76 17 33936
2019 Administration and Foreign Services 45 35 7 9 4 0 0 80 14 91008
2019 Technical 37 39 8 11 5 0 0 76 16 10656
2019 Administrative Support 47 34 6 9 4 0 0 82 12 12768
2019 Operational 25 36 11 17 11 0 0 61 28 10795
2019 Other occupational category 55 29 5 8 3 0 0 84 10 14760
2017 Executive 56 31 4 7 3 0 0 86 10 4713
2017 Scientific and Professional 37 36 7 12 7 0 0 73 19 31293
2017 Administration and Foreign Services 41 36 7 10 6 0 0 77 16 83341
2017 Technical 34 39 8 12 7 0 0 73 19 10822
2017 Administrative Support 44 35 7 9 5 0 0 79 14 13455
2017 Operational 23 35 11 17 14 0 1 58 31 11630
2017 Other occupational category 54 30 4 8 4 0 0 84 12 10903
2014 Executive 62 27 4 5 2 0 0 89 8 5126
2014 Scientific and Professional 38 36 7 12 7 0 0 74 19 30178
2014 Administration and Foreign Services 41 35 7 10 6 0 0 77 16 69629
2014 Technical 35 38 8 13 7 0 0 73 20 10876
2014 Administrative Support 42 36 7 10 5 0 0 78 15 15373
2014 Operational 24 36 11 16 13 0 1 60 29 15005
2014 Other occupational category 48 34 6 8 4 0 0 81 13 28777

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 48 37 7 5 1 0 0 86 7 5139
2019 Scientific and Professional 26 43 12 14 5 0 0 69 18 33867
2019 Administration and Foreign Services 29 41 12 13 5 0 0 70 18 90757
2019 Technical 25 39 13 15 7 0 0 64 22 10636
2019 Administrative Support 31 39 11 13 6 0 0 70 19 12757
2019 Operational 18 38 13 19 12 0 0 56 31 10782
2019 Other occupational category 40 38 9 9 3 0 0 78 12 14729
2018 Executive 40 43 8 6 1 0 1 84 8 4543
2018 Scientific and Professional 23 47 11 14 5 0 1 70 19 30116
2018 Administration and Foreign Services 25 45 10 13 6 0 1 70 19 79718
2018 Technical 22 45 10 15 7 0 0 67 22 10159
2018 Administrative Support 28 44 9 13 5 0 1 72 19 12005
2018 Operational 15 42 12 19 12 0 0 57 31 9504
2018 Other occupational category 34 45 8 9 3 0 1 79 12 11026
2017 Executive 43 39 8 6 2 0 0 83 9 4715
2017 Scientific and Professional 24 42 12 14 7 0 0 67 21 31294
2017 Administration and Foreign Services 26 40 11 14 7 0 0 67 22 83376
2017 Technical 22 39 13 17 10 0 0 61 26 10828
2017 Administrative Support 30 38 11 14 7 0 0 68 21 13453
2017 Operational 15 35 12 20 17 0 0 50 38 11639
2017 Other occupational category 39 39 9 9 3 0 0 78 13 10905
2014 Executive 44 39 8 7 2 0 0 83 9 5124
2014 Scientific and Professional 22 41 13 16 8 0 0 63 24 30184
2014 Administration and Foreign Services 25 39 12 15 8 0 0 64 24 69646
2014 Technical 19 39 13 18 11 0 0 59 29 10881
2014 Administrative Support 28 38 12 14 8 0 0 66 22 15383
2014 Operational 14 35 13 21 16 0 0 50 37 15010
2014 Other occupational category 29 42 10 13 5 0 0 72 18 28775

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 26 4 3 1 0 0 92 4 5119
2019 Scientific and Professional 45 37 8 6 2 0 0 83 9 33729
2019 Administration and Foreign Services 47 36 8 6 3 0 0 83 9 90504
2019 Technical 41 39 9 7 3 0 0 81 10 10623
2019 Administrative Support 46 35 9 7 3 0 0 81 10 12693
2019 Operational 26 38 12 15 10 0 0 64 24 10750
2019 Other occupational category 59 29 6 4 2 0 0 88 6 14708
2017 Executive 65 28 3 2 1 0 0 93 3 4694
2017 Scientific and Professional 46 37 8 7 2 0 0 83 9 31216
2017 Administration and Foreign Services 45 38 8 6 2 0 0 84 9 83144
2017 Technical 42 40 8 7 3 0 0 82 10 10797
2017 Administrative Support 44 37 9 7 3 0 0 82 9 13423
2017 Operational 25 38 11 15 10 0 0 64 25 11596
2017 Other occupational category 61 30 5 3 1 0 0 91 5 10873
2014 Executive 65 27 4 3 1 0 0 92 4 5124
2014 Scientific and Professional 42 39 9 7 3 0 0 81 10 30174
2014 Administration and Foreign Services 43 38 9 7 3 0 0 81 9 69619
2014 Technical 40 42 8 7 3 0 0 82 10 10878
2014 Administrative Support 41 38 10 7 3 0 0 79 11 15370
2014 Operational 25 40 12 14 8 0 0 65 22 15009
2014 Other occupational category 51 35 7 5 2 0 0 86 7 28765

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 41 34 10 11 4 0 0 75 15 5152
2019 Scientific and Professional 44 34 9 8 4 0 0 78 13 33898
2019 Administration and Foreign Services 48 31 9 7 4 0 0 80 11 90885
2019 Technical 40 34 12 8 6 0 0 74 14 10632
2019 Administrative Support 49 29 10 6 4 0 1 79 11 12749
2019 Operational 26 32 15 13 13 0 0 58 26 10790
2019 Other occupational category 56 26 8 5 3 1 1 83 8 14768
2018 Executive 37 35 10 11 6 0 0 73 17 4538
2018 Scientific and Professional 42 35 10 8 4 0 0 77 13 30069
2018 Administration and Foreign Services 45 33 10 7 4 0 0 79 12 79516
2018 Technical 37 36 13 9 5 0 0 73 14 10131
2018 Administrative Support 46 32 11 6 4 0 1 79 10 11965
2018 Operational 24 33 17 14 13 0 0 57 26 9490
2018 Other occupational category 52 30 9 5 3 1 1 82 9 11006
2017 Executive 35 35 10 12 7 0 0 71 19 4704
2017 Scientific and Professional 41 35 10 9 5 0 0 76 14 31257
2017 Administration and Foreign Services 43 34 10 8 5 0 0 78 13 83267
2017 Technical 38 34 12 9 7 0 0 72 16 10804
2017 Administrative Support 45 32 11 6 4 0 1 78 11 13453
2017 Operational 23 32 16 14 15 0 1 55 29 11627
2017 Other occupational category 55 28 8 5 3 1 1 84 8 10891
2014 Executive 35 34 11 13 6 0 0 69 19 5120
2014 Scientific and Professional 36 35 12 10 6 0 1 72 16 30183
2014 Administration and Foreign Services 38 34 12 9 6 0 1 73 15 69637
2014 Technical 33 35 14 10 7 0 1 68 18 10883
2014 Administrative Support 40 33 13 8 5 0 1 74 13 15372
2014 Operational 22 32 18 14 14 0 1 54 28 15007
2014 Other occupational category 44 33 11 7 4 1 1 79 11 28777

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 62 30 4 3 1 0 0 92 4 5166
2019 Scientific and Professional 37 42 10 7 4 0 0 79 11 33971
2019 Administration and Foreign Services 37 40 12 7 4 0 0 77 11 91056
2019 Technical 35 40 12 8 5 0 0 75 12 10660
2019 Administrative Support 40 36 12 7 5 0 0 76 12 12786
2019 Operational 27 36 15 10 12 0 0 63 22 10805
2019 Other occupational category 44 36 10 6 3 0 0 81 9 14779
2018 Executive 56 35 5 3 1 0 0 91 5 4513
2018 Scientific and Professional 34 44 11 8 4 0 0 78 11 29963
2018 Administration and Foreign Services 34 42 12 8 5 0 0 76 12 79303
2018 Technical 33 43 12 8 5 0 0 76 12 10111
2018 Administrative Support 34 41 13 7 5 0 0 75 12 11929
2018 Operational 25 38 14 11 12 0 0 63 23 9454
2018 Other occupational category 40 40 10 7 3 0 0 80 10 10981
2017 Executive 55 36 4 3 1 0 0 91 4 4713
2017 Scientific and Professional 34 45 9 7 4 0 0 80 11 31294
2017 Administration and Foreign Services 32 44 11 7 5 0 0 77 12 83351
2017 Technical 34 44 11 7 4 0 0 78 11 10830
2017 Administrative Support 32 43 12 7 5 0 0 76 12 13453
2017 Operational 25 40 13 10 11 0 0 65 22 11637
2017 Other occupational category 42 41 9 5 3 0 0 83 8 10905
2014 Executive 52 38 5 4 2 0 0 90 5 5125
2014 Scientific and Professional 29 46 11 9 5 0 0 75 14 30204
2014 Administration and Foreign Services 29 45 12 9 5 0 0 74 14 69682
2014 Technical 31 45 11 8 5 0 0 76 13 10886
2014 Administrative Support 29 43 13 8 6 0 0 72 14 15389
2014 Operational 24 42 14 10 9 0 0 67 19 15017
2014 Other occupational category 33 45 12 7 4 0 0 78 10 28782

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 41 38 9 9 3 0 0 79 12 5158
2019 Scientific and Professional 28 38 14 13 7 0 0 66 19 33942
2019 Administration and Foreign Services 29 37 15 11 7 0 0 67 18 91030
2019 Technical 22 36 19 14 9 0 0 58 23 10640
2019 Administrative Support 31 34 15 11 8 0 0 66 19 12775
2019 Operational 15 30 18 17 19 0 0 45 37 10796
2019 Other occupational category 40 36 11 8 5 0 0 76 13 14788
2018 Executive 38 36 11 9 5 0 0 75 14 4535
2018 Scientific and Professional 25 36 16 13 9 0 0 62 22 30051
2018 Administration and Foreign Services 27 35 17 12 9 0 0 62 21 79537
2018 Technical 20 34 20 14 11 0 0 54 25 10142
2018 Administrative Support 29 33 17 11 9 0 0 62 21 11965
2018 Operational 13 27 19 17 24 0 0 41 41 9486
2018 Other occupational category 35 36 13 9 6 0 0 71 15 11000
2017 Executive 36 39 11 10 5 0 0 74 15 4712
2017 Scientific and Professional 24 38 15 13 9 0 0 62 22 31295
2017 Administration and Foreign Services 26 36 16 13 9 0 0 63 21 83326
2017 Technical 21 35 19 15 10 0 0 56 25 10821
2017 Administrative Support 29 34 16 12 9 0 0 63 21 13446
2017 Operational 13 27 17 19 23 0 0 40 42 11631
2017 Other occupational category 39 36 11 9 5 0 0 75 14 10899
2014 Executive 35 39 11 10 5 0 0 74 15 5127
2014 Scientific and Professional 20 37 17 15 10 0 0 57 26 30191
2014 Administration and Foreign Services 23 36 17 14 10 0 0 59 24 69661
2014 Technical 18 35 19 15 11 0 0 54 27 10882
2014 Administrative Support 24 35 16 14 10 0 0 59 24 15384
2014 Operational 13 28 19 20 20 0 0 41 40 15013
2014 Other occupational category 25 37 16 13 9 0 0 62 22 28772

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 39 6 6 2 0 0 86 7 5134
2019 Scientific and Professional 30 44 12 11 4 0 0 74 15 33810
2019 Administration and Foreign Services 33 42 11 10 4 0 0 75 14 90626
2019 Technical 26 44 14 12 5 0 0 70 16 10609
2019 Administrative Support 38 40 11 8 3 0 0 78 11 12712
2019 Operational 21 39 17 15 8 0 0 60 23 10740
2019 Other occupational category 38 40 11 8 3 0 0 78 11 14735
2018 Executive 42 41 8 6 2 0 0 84 8 4540
2018 Scientific and Professional 28 44 13 11 5 0 0 72 16 30069
2018 Administration and Foreign Services 30 41 13 10 5 0 0 72 15 79649
2018 Technical 26 42 15 12 5 0 0 68 17 10147
2018 Administrative Support 35 40 13 8 4 0 0 75 12 11969
2018 Operational 20 37 18 14 10 0 0 57 25 9499
2018 Other occupational category 34 41 12 9 4 0 0 76 13 11012
2017 Executive 42 42 7 6 3 0 0 84 9 4708
2017 Scientific and Professional 28 45 11 11 5 0 0 73 15 31271
2017 Administration and Foreign Services 30 43 12 10 5 0 0 73 15 83308
2017 Technical 26 43 14 12 5 0 0 69 17 10813
2017 Administrative Support 36 40 11 8 4 0 0 77 12 13446
2017 Operational 20 39 16 15 10 0 0 59 25 11627
2017 Other occupational category 37 41 10 9 3 0 0 78 11 10899

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 73 23 2 1 1 0 0 96 2 5133
2019 Scientific and Professional 43 40 9 5 2 0 0 83 8 33834
2019 Administration and Foreign Services 45 39 9 5 2 0 0 84 7 90643
2019 Technical 36 41 13 6 3 0 0 78 10 10606
2019 Administrative Support 49 36 9 4 2 0 0 85 6 12723
2019 Operational 28 38 16 10 8 0 0 66 18 10743
2019 Other occupational category 52 34 7 4 2 0 0 86 6 14749
2018 Executive 75 22 2 1 1 0 0 97 1 4537
2018 Scientific and Professional 44 42 8 5 2 0 0 86 6 30096
2018 Administration and Foreign Services 45 41 9 4 2 0 0 85 6 79608
2018 Technical 37 43 11 6 3 0 0 80 8 10136
2018 Administrative Support 47 39 9 3 2 1 0 86 5 11984
2018 Operational 27 41 15 9 7 1 0 69 16 9512
2018 Other occupational category 52 36 6 4 1 0 0 88 5 11018
2017 Executive 67 28 3 2 1 0 0 94 3 4705
2017 Scientific and Professional 41 42 9 6 3 0 0 83 9 31273
2017 Administration and Foreign Services 41 41 10 5 3 0 0 82 8 83250
2017 Technical 36 41 12 7 4 0 0 77 11 10812
2017 Administrative Support 45 38 9 4 3 1 0 84 7 13445
2017 Operational 26 37 16 10 10 1 0 64 20 11617
2017 Other occupational category 50 36 7 4 2 0 0 87 6 10885
2014 Executive 68 27 3 2 1 0 0 95 2 5124
2014 Scientific and Professional 37 42 11 6 3 1 0 79 10 30188
2014 Administration and Foreign Services 38 41 11 6 3 1 0 80 9 69650
2014 Technical 33 42 14 7 4 1 0 76 11 10886
2014 Administrative Support 40 40 11 5 3 1 0 81 8 15376
2014 Operational 25 39 18 10 8 1 0 64 18 15008
2014 Other occupational category 44 40 9 4 2 1 0 84 6 28781

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 52 32 7 6 3 0 0 84 9 5148
2019 Scientific and Professional 32 38 13 10 6 0 0 70 17 33867
2019 Administration and Foreign Services 33 37 14 10 6 0 0 70 16 90876
2019 Technical 26 37 16 12 8 0 0 64 20 10627
2019 Administrative Support 34 34 14 10 7 0 0 68 17 12760
2019 Operational 18 30 17 16 19 0 0 48 35 10768
2019 Other occupational category 42 35 11 8 4 0 0 77 12 14777
2018 Executive 49 34 7 7 3 0 0 83 10 4517
2018 Scientific and Professional 30 39 13 11 7 0 0 69 18 30043
2018 Administration and Foreign Services 30 38 14 11 7 0 0 68 18 79443
2018 Technical 24 38 16 12 8 0 0 63 21 10120
2018 Administrative Support 31 36 15 10 8 0 0 67 18 11951
2018 Operational 15 31 17 17 20 0 0 46 37 9496
2018 Other occupational category 38 38 11 8 5 0 0 76 13 11004
2017 Executive 46 35 7 7 4 0 0 82 11 4706
2017 Scientific and Professional 28 39 13 11 8 0 0 68 19 31271
2017 Administration and Foreign Services 28 38 15 11 8 0 0 66 19 83243
2017 Technical 25 37 16 13 9 0 0 62 22 10813
2017 Administrative Support 31 35 14 10 9 0 0 67 19 13442
2017 Operational 15 29 17 16 23 0 0 44 39 11626
2017 Other occupational category 40 37 10 7 4 0 0 78 12 10892

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 74 21 3 1 1 0 0 95 2 5110
2019 Scientific and Professional 50 35 9 3 2 0 0 86 5 33710
2019 Administration and Foreign Services 52 33 10 3 2 0 0 85 5 90465
2019 Technical 52 34 9 3 2 0 0 86 5 10596
2019 Administrative Support 56 29 10 3 2 0 0 85 5 12691
2019 Operational 46 33 11 4 5 0 0 79 9 10726
2019 Other occupational category 56 30 10 3 1 0 0 86 4 14724
2018 Executive 71 24 4 1 0 0 0 95 1 4490
2018 Scientific and Professional 49 37 9 4 2 0 0 86 5 29876
2018 Administration and Foreign Services 50 35 10 3 2 0 0 85 5 79007
2018 Technical 52 35 8 3 2 0 0 87 5 10074
2018 Administrative Support 53 32 10 3 2 0 0 85 5 11897
2018 Operational 46 35 11 5 4 0 0 80 9 9457
2018 Other occupational category 53 33 10 3 1 0 0 86 4 10937
2017 Executive 71 25 3 1 1 0 0 96 2 4704
2017 Scientific and Professional 51 37 8 3 1 0 0 88 4 31232
2017 Administration and Foreign Services 51 36 9 3 2 0 0 86 5 83173
2017 Technical 54 34 8 3 1 0 0 88 4 10793
2017 Administrative Support 55 31 9 3 2 0 0 86 4 13440
2017 Operational 47 34 10 5 4 0 0 81 9 11585
2017 Other occupational category 57 32 8 2 1 0 0 89 3 10875
2014 Executive 76 19 3 1 0 0 0 96 1 5125
2014 Scientific and Professional 55 32 8 3 1 0 0 88 4 30183
2014 Administration and Foreign Services 58 29 8 3 2 0 0 88 4 69639
2014 Technical 61 28 7 2 1 0 0 89 4 10879
2014 Administrative Support 62 27 8 2 1 0 0 89 3 15375
2014 Operational 55 30 9 3 3 0 0 85 6 15002
2014 Other occupational category 62 27 7 2 1 0 0 90 3 28769

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 31 4 3 2 0 0 91 5 5128
2019 Scientific and Professional 30 40 13 11 6 0 0 70 17 33784
2019 Administration and Foreign Services 31 38 14 11 6 0 0 69 17 90628
2019 Technical 27 40 15 11 7 0 0 67 18 10604
2019 Administrative Support 30 35 17 10 7 0 0 65 18 12721
2019 Operational 18 33 15 16 17 0 0 51 33 10761
2019 Other occupational category 39 34 12 9 5 0 1 74 14 14737
2018 Executive 56 34 4 4 1 0 0 90 5 4506
2018 Scientific and Professional 27 41 13 11 7 0 0 68 19 29974
2018 Administration and Foreign Services 28 38 14 12 7 0 0 67 19 79304
2018 Technical 25 41 15 12 7 0 0 66 19 10108
2018 Administrative Support 26 36 17 12 8 0 1 62 20 11925
2018 Operational 15 33 15 17 19 0 0 48 37 9488
2018 Other occupational category 35 37 12 9 6 0 1 73 15 10980
2017 Executive 56 33 4 4 2 0 0 90 6 4700
2017 Scientific and Professional 28 42 11 11 7 0 0 70 18 31208
2017 Administration and Foreign Services 29 40 13 12 7 0 0 68 18 83087
2017 Technical 27 42 13 11 7 0 0 69 18 10782
2017 Administrative Support 27 37 15 11 8 0 1 65 19 13417
2017 Operational 15 34 14 18 18 0 0 49 37 11573
2017 Other occupational category 38 38 10 8 4 0 1 77 12 10860
2014 Executive 51 37 5 5 2 0 0 88 7 5123
2014 Scientific and Professional 20 42 13 15 10 0 0 62 25 30193
2014 Administration and Foreign Services 22 41 13 14 9 0 0 64 23 69673
2014 Technical 20 43 14 14 9 0 0 64 22 10887
2014 Administrative Support 20 39 16 13 10 0 1 60 24 15382
2014 Operational 13 33 16 19 18 0 0 47 37 15015
2014 Other occupational category 24 40 14 13 8 0 1 65 21 28789

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 59 29 6 3 2 0 0 89 5 5148
2019 Scientific and Professional 33 35 15 10 6 0 0 69 16 33902
2019 Administration and Foreign Services 35 34 15 9 6 0 0 70 15 90919
2019 Technical 30 36 17 10 7 0 0 66 17 10624
2019 Administrative Support 35 32 18 8 6 0 1 68 15 12759
2019 Operational 20 29 19 14 17 0 0 50 31 10772
2019 Other occupational category 44 31 12 8 5 0 0 75 12 14771
2018 Executive 57 30 7 4 2 0 0 87 6 4504
2018 Scientific and Professional 31 36 15 11 7 0 0 67 17 29914
2018 Administration and Foreign Services 33 35 16 10 7 0 0 67 17 79145
2018 Technical 29 36 17 11 7 0 0 65 18 10097
2018 Administrative Support 31 34 18 10 7 0 1 65 17 11904
2018 Operational 18 29 18 15 19 0 0 47 34 9450
2018 Other occupational category 40 34 12 8 5 0 0 74 13 10948
2017 Executive 55 32 6 5 2 0 0 87 7 4699
2017 Scientific and Professional 31 36 14 11 7 0 0 68 18 31218
2017 Administration and Foreign Services 33 35 15 10 6 0 0 68 17 83112
2017 Technical 31 36 16 10 7 0 0 67 17 10792
2017 Administrative Support 33 35 16 9 6 0 1 68 16 13434
2017 Operational 18 30 17 16 18 0 0 48 35 11577
2017 Other occupational category 44 33 11 7 4 0 1 78 11 10864
2014 Executive 49 34 8 6 3 0 0 83 9 5127
2014 Scientific and Professional 25 37 15 13 9 0 0 63 22 30191
2014 Administration and Foreign Services 29 36 15 11 8 0 0 65 19 69670
2014 Technical 27 37 16 12 8 0 0 64 20 10888
2014 Administrative Support 28 37 17 10 7 0 1 65 18 15378
2014 Operational 17 31 19 16 16 0 0 49 33 15011
2014 Other occupational category 30 35 15 11 7 0 0 66 18 28784

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 49 36 7 6 2 0 0 85 8 5104
2019 Scientific and Professional 29 42 14 10 4 0 1 71 15 33597
2019 Administration and Foreign Services 34 41 12 9 4 0 0 75 13 89747
2019 Technical 26 41 17 11 5 0 0 68 16 10504
2019 Administrative Support 38 38 13 7 4 0 0 76 11 12598
2019 Operational 19 34 20 15 12 0 0 53 27 10670
2019 Other occupational category 44 37 10 6 2 1 1 82 8 14645
2018 Executive 48 35 8 6 3 0 0 83 9 4517
2018 Scientific and Professional 27 38 16 12 7 0 1 65 19 29981
2018 Administration and Foreign Services 31 38 15 10 6 0 0 69 16 79272
2018 Technical 26 38 18 12 6 0 0 64 18 10110
2018 Administrative Support 34 36 15 8 6 0 0 71 14 11942
2018 Operational 17 30 19 16 16 0 0 48 33 9473
2018 Other occupational category 38 37 13 7 3 1 1 76 11 10987
2017 Executive 47 35 8 7 3 0 0 82 10 4706
2017 Scientific and Professional 28 39 15 11 6 0 1 68 17 31208
2017 Administration and Foreign Services 32 39 13 10 5 0 0 71 15 83119
2017 Technical 28 39 16 11 6 0 0 67 17 10790
2017 Administrative Support 35 37 14 8 5 0 0 73 13 13425
2017 Operational 17 32 19 16 15 0 0 50 32 11572
2017 Other occupational category 44 36 10 6 3 1 1 81 9 10869
2014 Executive 46 35 8 7 3 0 0 82 10 5124
2014 Scientific and Professional 24 39 16 13 7 0 1 64 20 30181
2014 Administration and Foreign Services 29 38 15 11 7 0 0 68 18 69655
2014 Technical 25 39 17 12 7 0 0 64 19 10888
2014 Administrative Support 31 39 15 9 6 0 0 70 15 15378
2014 Operational 16 33 21 16 13 0 0 50 29 15005
2014 Other occupational category 34 40 13 8 5 0 0 74 13 28781

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 28 5 3 1 0 0 91 4 5160
2019 Scientific and Professional 42 40 10 5 2 0 0 82 8 33977
2019 Administration and Foreign Services 43 38 10 5 3 0 0 81 8 91062
2019 Technical 42 40 11 5 2 0 0 82 7 10651
2019 Administrative Support 48 34 10 5 3 0 0 82 8 12769
2019 Operational 35 39 14 7 5 0 0 74 12 10813
2019 Other occupational category 51 34 8 4 2 0 0 85 6 14787
2018 Executive 58 32 5 3 1 0 0 90 4 4528
2018 Scientific and Professional 39 42 11 6 3 0 0 81 9 30057
2018 Administration and Foreign Services 39 40 11 6 3 0 0 79 9 79558
2018 Technical 41 40 11 5 2 0 0 81 8 10136
2018 Administrative Support 43 36 12 5 3 0 0 80 8 11973
2018 Operational 34 38 14 8 5 0 0 73 13 9497
2018 Other occupational category 46 37 10 4 2 0 0 83 7 10994
2017 Executive 57 32 6 3 2 0 0 89 5 4688
2017 Scientific and Professional 39 42 10 6 3 0 0 81 9 31194
2017 Administration and Foreign Services 39 40 11 6 4 0 0 80 9 83032
2017 Technical 42 40 10 5 2 0 0 82 8 10787
2017 Administrative Support 43 37 11 5 3 0 0 80 9 13422
2017 Operational 33 39 14 7 6 0 0 72 14 11561
2017 Other occupational category 51 35 8 4 2 0 0 86 6 10860
2014 Executive 58 31 5 4 1 0 0 90 5 5123
2014 Scientific and Professional 36 42 12 7 3 0 0 79 10 30178
2014 Administration and Foreign Services 38 40 12 6 4 0 0 78 10 69644
2014 Technical 42 40 10 5 2 0 0 83 7 10885
2014 Administrative Support 41 38 12 5 4 0 0 79 10 15366
2014 Operational 37 40 12 6 5 0 0 77 10 14998
2014 Other occupational category 44 39 10 5 3 0 0 83 7 28766

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 12 25 25 20 18 0 0 37 38 5129
2019 Scientific and Professional 32 34 19 9 6 0 0 67 14 33785
2019 Administration and Foreign Services 38 33 17 7 4 0 1 72 11 90528
2019 Technical 33 35 19 8 4 0 1 69 12 10571
2019 Administrative Support 51 29 12 4 2 0 1 81 7 12705
2019 Operational 37 33 19 6 4 0 1 72 10 10717
2019 Other occupational category 55 27 11 4 2 0 1 82 6 14726
2018 Executive 11 22 24 23 20 0 0 33 43 4537
2018 Scientific and Professional 31 33 19 10 6 0 1 64 16 30141
2018 Administration and Foreign Services 37 32 17 8 5 0 1 70 13 79813
2018 Technical 33 35 18 8 4 0 1 69 12 10171
2018 Administrative Support 49 29 13 5 3 0 1 79 8 12010
2018 Operational 37 35 17 6 4 0 2 73 10 9522
2018 Other occupational category 49 29 13 5 3 0 1 79 8 11049
2017 Executive 9 26 24 22 18 0 1 35 41 4714
2017 Scientific and Professional 31 37 17 8 5 0 1 69 13 31310
2017 Administration and Foreign Services 37 35 16 7 4 0 1 73 11 83386
2017 Technical 32 38 18 7 3 0 1 71 11 10828
2017 Administrative Support 48 32 12 4 2 0 1 81 7 13465
2017 Operational 37 35 16 6 2 0 3 76 8 11638
2017 Other occupational category 49 32 11 5 2 0 1 82 7 10908
2014 Executive 11 25 23 22 18 0 2 36 40 5127
2014 Scientific and Professional 29 37 19 9 5 0 1 67 14 30199
2014 Administration and Foreign Services 34 34 18 8 5 0 1 69 13 69680
2014 Technical 30 37 20 8 4 0 1 68 12 10888
2014 Administrative Support 45 32 14 5 3 0 1 78 8 15385
2014 Operational 35 36 18 6 3 0 2 72 9 15014
2014 Other occupational category 44 32 15 5 3 0 1 78 7 28788

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 7 23 44 20 6 0 0 26 30 5171
2019 Scientific and Professional 9 23 39 20 7 1 1 28 33 33961
2019 Administration and Foreign Services 11 25 35 18 8 1 1 27 37 90976
2019 Technical 10 26 37 19 7 1 1 27 36 10642
2019 Administrative Support 8 20 32 23 14 1 2 38 30 12735
2019 Operational 17 29 32 14 6 1 1 20 47 10802
2019 Other occupational category 7 17 32 24 17 1 2 42 25 14767
2018 Executive 8 26 42 17 5 0 0 23 35 4540
2018 Scientific and Professional 9 25 39 19 6 1 1 26 34 30042
2018 Administration and Foreign Services 12 26 35 17 7 1 1 25 39 79587
2018 Technical 9 27 37 19 6 1 1 26 37 10146
2018 Administrative Support 8 21 32 23 13 1 2 37 30 11954
2018 Operational 17 30 33 13 5 1 1 19 48 9482
2018 Other occupational category 8 20 31 23 14 1 2 39 29 10994
2017 Executive 8 26 43 17 5 0 1 23 34 4709
2017 Scientific and Professional 9 23 38 18 8 1 2 27 34 31190
2017 Administration and Foreign Services 12 25 35 16 8 1 3 25 38 83041
2017 Technical 9 25 36 18 8 1 2 27 36 10787
2017 Administrative Support 8 19 32 21 13 1 5 37 29 13335
2017 Operational 16 28 33 13 6 1 3 20 46 11573
2017 Other occupational category 8 18 34 21 15 1 4 38 26 10863
2014 Executive 8 26 43 17 6 0 1 23 34 5124
2014 Scientific and Professional 10 27 38 16 6 1 2 23 38 30135
2014 Administration and Foreign Services 13 30 35 14 6 1 2 20 44 69575
2014 Technical 10 28 36 17 6 1 1 24 39 10868
2014 Administrative Support 9 24 34 19 10 1 4 30 34 15338
2014 Operational 14 31 33 14 5 1 2 19 46 14972
2014 Other occupational category 9 24 35 18 9 1 3 29 34 28730

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 5 15 32 32 15 0 0 47 21 5153
2019 Scientific and Professional 9 17 29 28 14 2 1 43 27 33869
2019 Administration and Foreign Services 10 19 28 24 15 2 2 41 30 90667
2019 Technical 11 21 29 23 13 2 1 37 33 10617
2019 Administrative Support 9 16 25 24 21 3 3 47 26 12695
2019 Operational 21 25 27 16 9 1 1 25 47 10788
2019 Other occupational category 6 12 21 27 29 3 2 59 19 14731
2018 Executive 6 18 34 29 12 0 1 42 25 4531
2018 Scientific and Professional 9 19 30 27 12 2 1 40 29 29943
2018 Administration and Foreign Services 12 20 29 23 13 2 2 37 33 79310
2018 Technical 13 22 28 22 11 2 1 35 36 10106
2018 Administrative Support 10 17 25 23 19 4 3 45 28 11902
2018 Operational 23 27 26 14 8 1 1 22 52 9451
2018 Other occupational category 7 14 23 26 24 3 2 53 22 10951
2017 Executive 7 17 34 27 14 0 1 42 24 4701
2017 Scientific and Professional 10 18 30 24 13 2 3 40 29 31144
2017 Administration and Foreign Services 11 19 29 21 13 3 4 36 33 82811
2017 Technical 12 21 29 20 13 2 3 35 35 10764
2017 Administrative Support 10 16 25 21 19 4 6 44 28 13277
2017 Operational 21 26 26 14 8 2 3 23 49 11538
2017 Other occupational category 6 13 21 23 28 3 5 55 21 10850
2014 Executive 7 18 33 28 13 0 1 42 25 5121
2014 Scientific and Professional 12 22 30 22 10 2 2 33 35 30118
2014 Administration and Foreign Services 14 23 30 19 10 2 3 30 39 69528
2014 Technical 14 23 31 18 10 2 2 29 39 10853
2014 Administrative Support 11 19 28 20 14 3 5 36 34 15314
2014 Operational 20 28 28 13 7 2 2 21 50 14975
2014 Other occupational category 9 17 28 23 16 3 4 41 28 28698

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 12 23 35 21 9 0 0 30 35 5150
2019 Scientific and Professional 17 25 31 17 7 1 1 25 44 33918
2019 Administration and Foreign Services 15 23 30 18 10 2 2 29 40 90792
2019 Technical 19 27 28 15 8 2 2 24 47 10623
2019 Administrative Support 10 17 27 22 17 3 4 42 29 12678
2019 Operational 23 27 26 13 7 2 2 20 52 10784
2019 Other occupational category 10 17 27 20 19 3 4 42 29 14734
2018 Executive 14 25 35 19 7 0 0 26 39 4530
2018 Scientific and Professional 19 26 30 16 6 1 2 23 46 30002
2018 Administration and Foreign Services 17 24 30 17 8 2 3 27 42 79330
2018 Technical 19 27 29 14 7 2 2 22 49 10108
2018 Administrative Support 10 18 27 21 15 4 5 40 31 11904
2018 Operational 25 28 25 11 6 2 3 18 55 9444
2018 Other occupational category 11 20 28 20 15 3 4 37 33 10952
2017 Executive 13 25 35 18 8 0 1 26 39 4706
2017 Scientific and Professional 19 25 30 15 7 1 3 23 46 31198
2017 Administration and Foreign Services 17 23 29 16 9 2 4 26 43 82942
2017 Technical 19 25 28 14 8 2 4 23 47 10770
2017 Administrative Support 10 17 26 19 16 4 8 40 31 13300
2017 Operational 23 26 26 12 6 2 4 20 53 11571
2017 Other occupational category 11 18 28 17 17 3 5 37 32 10865
2014 Executive 20 27 30 16 7 0 1 23 47 5115
2014 Scientific and Professional 24 27 27 13 6 1 2 20 53 30133
2014 Administration and Foreign Services 23 27 28 12 6 1 3 19 52 69524
2014 Technical 24 28 26 12 6 2 2 19 54 10851
2014 Administrative Support 13 21 27 18 11 3 6 33 37 15334
2014 Operational 23 28 26 12 6 2 3 19 54 14971
2014 Other occupational category 12 19 30 20 12 2 5 35 34 28696

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 12 28 38 16 5 0 0 21 40 5147
2019 Scientific and Professional 8 17 35 27 11 1 1 38 26 33817
2019 Administration and Foreign Services 8 16 32 27 14 1 2 42 25 90529
2019 Technical 5 12 32 34 15 1 2 50 17 10585
2019 Administrative Support 3 8 24 33 27 2 4 63 12 12651
2019 Operational 8 13 30 29 15 1 4 47 22 10744
2019 Other occupational category 3 8 21 30 33 1 3 66 12 14697
2018 Executive 13 29 39 14 4 0 0 18 43 4511
2018 Scientific and Professional 9 19 35 25 9 1 1 35 29 29921
2018 Administration and Foreign Services 9 17 33 25 12 1 2 39 27 79153
2018 Technical 5 13 32 33 14 1 2 48 19 10082
2018 Administrative Support 4 9 25 33 24 2 4 60 13 11869
2018 Operational 9 13 31 29 13 1 4 44 23 9429
2018 Other occupational category 5 11 25 29 27 1 3 58 16 10936
2017 Executive 13 29 39 14 5 0 0 19 42 4699
2017 Scientific and Professional 9 18 35 25 11 1 2 37 27 31102
2017 Administration and Foreign Services 10 17 32 24 12 1 4 38 28 82643
2017 Technical 5 12 31 31 16 1 4 49 18 10716
2017 Administrative Support 4 9 24 30 24 2 7 59 14 13233
2017 Operational 9 14 28 27 13 2 7 44 25 11489
2017 Other occupational category 4 9 23 28 30 2 5 62 14 10812
2014 Executive 13 29 39 15 4 0 0 19 41 5109
2014 Scientific and Professional 10 19 36 24 9 1 2 34 30 30076
2014 Administration and Foreign Services 11 20 35 22 9 1 2 32 33 69360
2014 Technical 6 13 33 33 13 1 2 47 19 10821
2014 Administrative Support 5 11 28 31 18 2 6 52 17 15251
2014 Operational 9 15 30 27 12 2 5 42 26 14934
2014 Other occupational category 6 12 29 28 19 2 5 50 19 28645

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 15 27 34 16 7 0 1 23 43 5160
2019 Scientific and Professional 15 22 29 20 10 2 2 31 38 33913
2019 Administration and Foreign Services 14 20 28 20 13 1 2 35 36 90803
2019 Technical 16 22 29 19 11 1 1 31 39 10634
2019 Administrative Support 9 14 24 24 24 2 4 50 25 12703
2019 Operational 23 24 27 16 8 1 2 25 48 10795
2019 Other occupational category 7 13 20 23 30 3 3 57 22 14731
2018 Executive 17 30 33 13 5 0 1 18 48 4529
2018 Scientific and Professional 18 25 29 17 8 2 2 26 44 29974
2018 Administration and Foreign Services 17 23 28 18 10 1 2 30 42 79451
2018 Technical 18 25 28 18 9 1 1 27 44 10130
2018 Administrative Support 11 16 25 23 19 2 4 44 29 11938
2018 Operational 27 26 24 13 7 1 2 20 55 9468
2018 Other occupational category 10 16 24 22 22 2 4 47 28 10964
2017 Executive 19 29 33 12 5 0 1 18 48 4713
2017 Scientific and Professional 17 24 29 17 9 1 3 27 43 31178
2017 Administration and Foreign Services 17 22 27 17 11 2 4 29 42 82895
2017 Technical 17 22 28 18 11 1 3 30 41 10783
2017 Administrative Support 11 16 24 21 19 2 7 44 29 13303
2017 Operational 25 24 25 13 8 1 4 23 51 11564
2017 Other occupational category 9 14 21 20 26 3 6 50 26 10856
2014 Executive 21 31 32 10 5 0 1 15 53 5128
2014 Scientific and Professional 21 27 28 14 6 1 2 21 50 30120
2014 Administration and Foreign Services 23 27 27 13 7 1 3 21 52 69529
2014 Technical 21 27 27 15 8 1 2 23 49 10863
2014 Administrative Support 16 20 26 18 14 2 5 34 38 15326
2014 Operational 25 26 26 13 7 1 2 21 53 14971
2014 Other occupational category 12 18 27 20 16 2 5 38 33 28699

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 19 37 26 9 0 1 36 27 5136
2019 Scientific and Professional 10 18 29 25 14 2 2 41 29 33807
2019 Administration and Foreign Services 13 20 27 22 14 3 2 38 34 90584
2019 Technical 11 17 25 25 18 2 2 45 30 10610
2019 Administrative Support 12 17 24 21 19 4 4 43 31 12693
2019 Operational 17 19 25 21 14 2 3 36 38 10754
2019 Other occupational category 7 12 19 21 29 7 4 56 22 14714
2018 Executive 9 22 38 24 7 0 1 31 30 4504
2018 Scientific and Professional 11 18 29 25 12 2 2 39 31 29875
2018 Administration and Foreign Services 14 21 27 21 12 3 3 34 37 79218
2018 Technical 12 18 25 25 15 2 3 42 32 10080
2018 Administrative Support 13 18 24 20 17 4 4 40 34 11893
2018 Operational 18 20 24 22 12 2 3 35 40 9431
2018 Other occupational category 9 15 22 22 23 5 4 50 26 10927
2017 Executive 8 20 37 25 9 0 1 34 29 4703
2017 Scientific and Professional 10 17 28 24 14 3 4 41 29 31184
2017 Administration and Foreign Services 13 20 27 20 12 3 5 35 36 82946
2017 Technical 10 16 24 24 18 3 5 45 29 10769
2017 Administrative Support 12 17 23 18 17 4 8 40 33 13325
2017 Operational 16 18 24 21 13 3 5 37 37 11546
2017 Other occupational category 7 12 21 20 27 6 7 54 22 10862
2014 Executive 5 16 37 29 11 0 1 41 22 5117
2014 Scientific and Professional 9 16 29 26 13 2 4 42 27 30102
2014 Administration and Foreign Services 12 19 28 23 12 2 4 37 33 69490
2014 Technical 10 16 26 26 16 2 4 44 28 10856
2014 Administrative Support 13 19 24 20 14 4 6 38 35 15319
2014 Operational 13 19 26 22 13 3 4 38 35 14970
2014 Other occupational category 8 15 25 24 18 4 6 46 26 28686

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 14 26 37 16 6 0 0 22 40 5150
2019 Scientific and Professional 16 24 33 16 7 2 1 25 42 33870
2019 Administration and Foreign Services 14 23 33 17 10 2 2 28 38 90773
2019 Technical 17 25 29 16 9 2 2 26 44 10615
2019 Administrative Support 9 16 28 22 19 3 3 44 26 12691
2019 Operational 21 24 28 14 8 2 2 24 47 10770
2019 Other occupational category 8 16 27 20 22 4 3 45 26 14717
2018 Executive 16 28 37 14 4 0 0 18 45 4538
2018 Scientific and Professional 18 26 32 15 6 2 2 22 45 30019
2018 Administration and Foreign Services 16 24 33 16 8 2 2 24 41 79540
2018 Technical 19 26 29 15 7 2 2 23 47 10129
2018 Administrative Support 9 18 29 20 16 4 4 39 29 11942
2018 Operational 23 25 27 13 7 2 3 21 51 9464
2018 Other occupational category 10 19 29 19 17 3 3 38 31 10984
2017 Executive 16 27 38 13 5 0 1 18 43 4707
2017 Scientific and Professional 18 25 32 14 7 2 3 21 45 31204
2017 Administration and Foreign Services 16 23 33 15 8 2 3 24 41 82986
2017 Technical 18 24 29 14 9 3 4 24 45 10776
2017 Administrative Support 9 16 29 19 16 4 7 39 29 13321
2017 Operational 21 23 28 13 7 3 5 22 48 11550
2017 Other occupational category 10 16 28 18 19 4 5 41 28 10852
2014 Executive 18 29 35 12 5 0 0 17 48 5123
2014 Scientific and Professional 22 25 30 13 6 2 2 19 49 30138
2014 Administration and Foreign Services 19 26 32 13 6 2 2 20 46 69535
2014 Technical 21 25 28 14 7 2 3 22 49 10868
2014 Administrative Support 11 19 29 18 13 4 6 34 34 15311
2014 Operational 20 25 29 13 7 3 4 21 48 14958
2014 Other occupational category 11 20 32 18 12 3 4 32 33 28704

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 10 25 36 21 8 0 0 28 36 5159
2019 Scientific and Professional 11 21 35 22 10 1 1 32 32 33944
2019 Administration and Foreign Services 9 18 33 24 13 1 1 38 28 90936
2019 Technical 10 19 33 24 11 1 1 36 30 10641
2019 Administrative Support 7 16 31 24 18 1 2 44 24 12728
2019 Operational 16 21 31 20 9 1 2 30 38 10794
2019 Other occupational category 8 16 30 24 19 1 2 44 25 14752
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 76 16 3 3 1 0 0 92 5 5159
2019 Scientific and Professional 69 16 6 5 3 0 2 87 7 33949
2019 Administration and Foreign Services 69 16 6 4 2 0 2 87 7 90975
2019 Technical 69 14 8 3 3 0 4 86 6 10644
2019 Administrative Support 72 13 6 2 2 0 4 90 4 12765
2019 Operational 68 14 8 2 3 0 5 86 5 10801
2019 Other occupational category 73 12 5 3 2 1 4 89 5 14784
2017 Executive 74 17 4 4 1 0 1 91 5 4719
2017 Scientific and Professional 69 16 5 5 3 0 2 87 7 31289
2017 Administration and Foreign Services 68 17 5 4 3 0 3 87 7 83348
2017 Technical 68 15 7 3 3 0 4 87 6 10823
2017 Administrative Support 70 15 5 2 2 1 5 90 4 13451
2017 Operational 65 15 8 2 3 1 7 86 6 11646
2017 Other occupational category 72 13 4 4 2 1 4 89 6 10902
2014 Executive 77 15 3 3 1 0 1 93 4 5127
2014 Scientific and Professional 71 15 4 4 3 0 3 88 7 30191
2014 Administration and Foreign Services 68 16 5 4 3 0 3 87 8 69671
2014 Technical 69 14 6 3 3 0 5 88 6 10889
2014 Administrative Support 71 15 5 2 2 0 4 90 4 15383
2014 Operational 67 16 6 2 3 1 6 88 5 15036
2014 Other occupational category 74 12 4 3 3 0 4 90 6 28790

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 48 36 7 5 2 1 2 85 7 5160
2019 Scientific and Professional 28 30 16 10 7 6 4 64 18 33945
2019 Administration and Foreign Services 30 30 16 9 6 5 3 66 16 90916
2019 Technical 24 32 18 12 9 3 2 59 22 10644
2019 Administrative Support 29 29 17 10 8 5 3 62 20 12752
2019 Operational 16 28 20 16 17 2 1 45 34 10792
2019 Other occupational category 38 28 12 7 4 6 6 75 12 14765
2018 Executive 39 42 9 5 2 1 1 83 8 4534
2018 Scientific and Professional 21 32 18 11 8 7 4 60 21 30029
2018 Administration and Foreign Services 23 33 19 10 7 5 3 61 18 79514
2018 Technical 18 34 21 12 10 4 2 55 23 10155
2018 Administrative Support 21 31 20 11 9 5 3 57 22 11956
2018 Operational 11 28 21 17 20 2 1 40 38 9481
2018 Other occupational category 28 32 14 8 5 7 5 69 15 10997
2017 Executive 43 39 7 5 3 1 2 85 8 4711
2017 Scientific and Professional 25 31 15 10 8 6 5 63 20 31296
2017 Administration and Foreign Services 27 32 15 10 7 5 4 65 18 83326
2017 Technical 21 32 18 13 10 4 2 57 25 10820
2017 Administrative Support 26 30 16 11 10 5 3 60 22 13446
2017 Operational 14 27 19 16 19 3 2 43 37 11642
2017 Other occupational category 36 30 11 7 5 5 6 74 14 10895
2014 Executive 49 36 7 4 2 1 2 87 6 5125
2014 Scientific and Professional 29 31 14 10 7 5 4 66 19 30200
2014 Administration and Foreign Services 29 31 15 10 7 4 3 65 19 69681
2014 Technical 24 35 16 11 9 3 1 62 21 10882
2014 Administrative Support 26 30 16 11 10 4 3 60 22 15378
2014 Operational 18 31 19 15 13 2 2 51 30 15035
2014 Other occupational category 34 32 14 8 5 4 3 72 14 28784

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 69 22 3 3 1 0 0 92 5 5145
2019 Scientific and Professional 45 30 9 9 6 1 0 77 15 33925
2019 Administration and Foreign Services 48 29 9 8 5 1 0 78 13 90854
2019 Technical 38 32 11 11 7 1 0 71 18 10631
2019 Administrative Support 43 28 11 10 8 1 0 72 18 12749
2019 Operational 26 29 14 15 15 0 0 56 30 10778
2019 Other occupational category 57 25 7 7 4 1 0 83 11 14756
2018 Executive 63 27 4 4 2 0 0 90 5 4521
2018 Scientific and Professional 40 32 9 10 7 1 0 73 17 29974
2018 Administration and Foreign Services 42 32 9 9 6 1 0 75 16 79357
2018 Technical 33 34 11 12 8 1 0 68 21 10140
2018 Administrative Support 37 31 11 11 9 1 0 69 20 11936
2018 Operational 22 30 14 16 17 1 0 52 34 9461
2018 Other occupational category 51 28 7 8 5 1 0 80 13 10981
2017 Executive 65 26 4 3 2 0 0 91 5 4715
2017 Scientific and Professional 42 32 9 9 6 1 0 75 16 31289
2017 Administration and Foreign Services 44 31 9 8 6 1 0 76 15 83325
2017 Technical 34 34 11 11 8 1 0 69 20 10813
2017 Administrative Support 39 30 11 10 9 1 0 70 19 13447
2017 Operational 23 28 14 16 17 1 1 52 34 11635
2017 Other occupational category 55 26 6 7 4 1 0 83 11 10898
2014 Executive 65 26 3 4 1 0 0 91 5 5125
2014 Scientific and Professional 43 31 9 9 6 1 0 75 16 30194
2014 Administration and Foreign Services 43 30 9 9 7 1 0 75 16 69672
2014 Technical 36 34 10 11 8 1 0 71 19 10889
2014 Administrative Support 38 29 11 11 10 1 0 68 21 15378
2014 Operational 27 30 14 15 14 1 0 58 28 15024
2014 Other occupational category 50 28 8 8 5 1 0 79 13 28777

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 64 28 3 3 1 0 0 93 4 5142
2019 Scientific and Professional 52 32 7 6 3 0 0 84 9 33890
2019 Administration and Foreign Services 51 33 7 6 3 0 0 84 9 90821
2019 Technical 42 37 9 9 4 0 0 78 12 10627
2019 Administrative Support 47 32 8 8 4 0 0 80 12 12743
2019 Operational 26 37 14 13 9 0 0 64 22 10797
2019 Other occupational category 60 27 5 5 2 0 0 88 7 14759
2018 Executive 59 33 3 3 1 0 0 93 4 4517
2018 Scientific and Professional 48 35 7 6 3 0 0 84 9 29975
2018 Administration and Foreign Services 47 36 8 6 3 0 0 83 9 79368
2018 Technical 37 41 10 8 4 0 0 78 12 10134
2018 Administrative Support 43 35 9 8 4 0 0 79 12 11935
2018 Operational 23 39 16 13 10 0 0 61 23 9465
2018 Other occupational category 55 31 6 5 2 0 0 87 7 10984
2017 Executive 58 34 3 3 1 0 0 92 5 4705
2017 Scientific and Professional 46 37 7 7 3 0 0 83 10 31252
2017 Administration and Foreign Services 44 39 8 7 3 0 0 83 10 83217
2017 Technical 34 42 10 9 4 0 0 76 14 10805
2017 Administrative Support 40 37 9 8 5 0 0 78 13 13436
2017 Operational 19 39 16 14 11 0 0 59 25 11618
2017 Other occupational category 55 31 6 5 2 0 0 87 7 10883
2014 Executive 60 34 3 3 1 0 0 94 3 5127
2014 Scientific and Professional 44 39 7 6 3 0 0 83 9 30185
2014 Administration and Foreign Services 41 40 8 7 3 0 0 82 10 69647
2014 Technical 34 44 10 8 4 0 0 78 12 10887
2014 Administrative Support 37 39 11 9 4 0 0 76 13 15379
2014 Operational 21 43 17 12 7 0 0 64 20 15016
2014 Other occupational category 46 39 7 5 2 0 0 85 8 28769

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 28 3 2 1 0 0 94 3 5161
2019 Scientific and Professional 46 37 10 5 2 1 0 83 7 33958
2019 Administration and Foreign Services 43 37 12 5 2 1 0 81 7 90967
2019 Technical 35 41 13 6 3 1 0 77 9 10641
2019 Administrative Support 38 34 15 6 4 2 1 74 10 12764
2019 Operational 23 40 20 10 7 1 0 63 17 10783
2019 Other occupational category 52 31 9 4 2 1 1 85 6 14768
2018 Executive 61 33 4 2 1 0 0 94 3 4531
2018 Scientific and Professional 41 40 11 5 3 1 0 82 7 30021
2018 Administration and Foreign Services 38 40 13 5 3 1 0 79 8 79506
2018 Technical 31 44 15 6 3 1 0 76 10 10156
2018 Administrative Support 33 38 17 6 4 2 1 73 10 11947
2018 Operational 19 41 21 10 8 1 0 61 18 9464
2018 Other occupational category 46 35 10 4 2 1 1 83 6 10997
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 15 3 1 1 0 0 95 2 5162
2019 Scientific and Professional 50 28 12 4 3 1 2 81 7 33964
2019 Administration and Foreign Services 47 26 15 4 3 1 4 77 7 91050
2019 Technical 39 31 17 6 3 1 3 73 9 10659
2019 Administrative Support 35 25 20 6 5 2 8 66 12 12785
2019 Operational 28 30 23 7 8 1 4 61 15 10824
2019 Other occupational category 47 24 13 5 3 1 7 77 9 14787

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 31 9 7 3 0 0 81 10 5163
2019 Scientific and Professional 41 33 12 8 5 1 1 75 13 33955
2019 Administration and Foreign Services 44 31 12 7 5 1 1 76 12 90998
2019 Technical 37 34 14 9 6 0 0 71 15 10661
2019 Administrative Support 42 29 14 8 6 1 1 72 14 12780
2019 Operational 27 31 18 11 11 0 0 59 23 10818
2019 Other occupational category 47 30 10 8 4 0 1 78 12 14782
2018 Executive 44 36 8 8 4 0 0 80 12 4514
2018 Scientific and Professional 37 36 12 9 5 1 0 74 15 29966
2018 Administration and Foreign Services 40 35 12 8 5 1 0 75 13 79367
2018 Technical 34 36 14 9 6 0 0 71 15 10113
2018 Administrative Support 40 32 13 8 6 1 1 73 14 11940
2018 Operational 24 34 17 13 12 0 0 58 25 9463
2018 Other occupational category 44 33 10 8 4 1 1 78 12 10987
2017 Executive 42 36 8 9 4 0 0 79 13 4712
2017 Scientific and Professional 37 37 11 9 5 1 0 75 14 31301
2017 Administration and Foreign Services 39 36 11 8 5 1 0 76 13 83383
2017 Technical 34 37 13 9 6 0 0 72 15 10829
2017 Administrative Support 40 33 12 7 6 1 1 74 13 13466
2017 Operational 24 34 16 13 13 1 0 58 26 11643
2017 Other occupational category 45 33 9 7 4 0 1 79 12 10905
2014 Executive 44 37 8 8 4 0 0 81 11 5129
2014 Scientific and Professional 35 37 12 9 6 1 0 73 15 30203
2014 Administration and Foreign Services 37 36 12 8 6 1 0 74 14 69692
2014 Technical 33 37 14 9 6 0 0 71 16 10890
2014 Administrative Support 39 33 13 8 6 1 1 73 14 15386
2014 Operational 24 35 17 12 10 1 0 60 23 15027
2014 Other occupational category 42 35 10 7 4 1 1 78 12 28789

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 23 7 4 2 1 0 87 6 5155
2019 Scientific and Professional 50 28 11 6 4 2 1 79 10 33902
2019 Administration and Foreign Services 51 27 11 5 4 2 1 80 9 90931
2019 Technical 44 30 13 7 5 1 0 75 11 10655
2019 Administrative Support 49 26 12 5 4 2 1 78 10 12763
2019 Operational 32 29 18 10 9 1 1 62 20 10793
2019 Other occupational category 58 24 8 5 3 1 1 84 8 14778
2018 Executive 59 25 8 4 2 1 0 85 7 4508
2018 Scientific and Professional 47 30 11 6 4 2 0 78 11 29919
2018 Administration and Foreign Services 47 30 11 6 4 2 1 79 10 79253
2018 Technical 41 32 13 7 5 1 0 74 12 10104
2018 Administrative Support 45 29 12 6 5 2 1 76 11 11918
2018 Operational 28 31 17 11 11 1 0 61 22 9443
2018 Other occupational category 54 27 8 5 3 2 1 83 9 10967
2017 Executive 56 28 7 4 3 1 1 85 8 4715
2017 Scientific and Professional 46 31 10 6 4 2 1 79 11 31298
2017 Administration and Foreign Services 46 31 11 6 4 2 1 79 10 83361
2017 Technical 41 32 12 7 5 1 0 75 12 10824
2017 Administrative Support 45 30 12 6 5 2 1 77 11 13474
2017 Operational 28 32 17 11 11 2 1 61 22 11632
2017 Other occupational category 55 27 7 5 3 1 1 84 8 10906
2014 Executive 57 26 8 4 3 1 0 85 7 5128
2014 Scientific and Professional 44 31 11 7 5 2 1 77 11 30193
2014 Administration and Foreign Services 43 31 12 7 5 2 1 76 11 69683
2014 Technical 40 33 13 8 5 1 0 74 13 10892
2014 Administrative Support 42 30 12 6 5 2 1 75 12 15382
2014 Operational 28 33 17 11 9 2 0 62 20 15031
2014 Other occupational category 50 30 10 5 3 2 1 81 9 28790

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 59 28 6 5 2 0 0 87 7 5136
2019 Scientific and Professional 45 32 10 8 4 1 0 78 12 33835
2019 Administration and Foreign Services 48 31 10 7 4 1 0 80 11 90729
2019 Technical 40 34 12 8 5 0 0 74 14 10625
2019 Administrative Support 46 29 11 7 5 1 1 76 12 12728
2019 Operational 29 32 16 12 10 1 0 62 22 10757
2019 Other occupational category 54 27 8 6 3 1 1 83 9 14730
2018 Executive 56 30 6 5 2 0 0 86 7 4503
2018 Scientific and Professional 42 33 10 8 5 1 0 77 13 29858
2018 Administration and Foreign Services 44 32 10 8 4 1 0 78 12 79096
2018 Technical 37 35 12 9 6 0 0 72 15 10088
2018 Administrative Support 43 30 12 8 5 1 1 75 13 11906
2018 Operational 26 33 16 13 11 0 0 59 25 9422
2018 Other occupational category 50 30 8 7 4 1 1 81 10 10942
2017 Executive 54 31 6 6 4 0 0 85 9 4711
2017 Scientific and Professional 43 34 9 8 5 1 0 78 13 31285
2017 Administration and Foreign Services 44 34 9 8 4 1 0 78 12 83333
2017 Technical 37 35 12 9 6 0 0 72 15 10819
2017 Administrative Support 44 31 11 8 5 1 1 76 13 13460
2017 Operational 27 33 14 13 12 1 0 61 25 11630
2017 Other occupational category 52 30 7 6 3 1 1 83 10 10900
2014 Executive 56 30 6 6 2 0 0 86 8 5128
2014 Scientific and Professional 40 35 10 9 5 1 0 76 14 30196
2014 Administration and Foreign Services 41 34 10 9 5 1 0 76 14 69670
2014 Technical 36 36 11 9 6 1 0 73 16 10894
2014 Administrative Support 40 33 11 8 6 1 0 74 15 15383
2014 Operational 26 35 16 12 10 1 0 62 22 15033
2014 Other occupational category 47 33 8 6 4 1 0 81 10 28780

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 86 8 3 2 1 0 1 94 3 5135
2019 Scientific and Professional 80 10 4 2 2 0 3 93 3 33843
2019 Administration and Foreign Services 81 10 3 1 2 0 2 94 3 90673
2019 Technical 78 11 5 1 2 0 4 92 3 10624
2019 Administrative Support 81 10 4 1 1 0 3 94 2 12721
2019 Operational 74 13 6 1 2 0 3 90 4 10790
2019 Other occupational category 82 9 3 1 1 0 3 94 3 14743
2017 Executive 83 10 3 2 1 0 1 93 4 4705
2017 Scientific and Professional 79 12 4 2 2 0 2 93 3 31265
2017 Administration and Foreign Services 79 12 3 2 2 0 2 93 3 83272
2017 Technical 76 12 4 2 2 0 4 92 4 10801
2017 Administrative Support 79 12 3 1 1 0 3 94 2 13444
2017 Operational 71 15 6 1 3 0 4 90 4 11621
2017 Other occupational category 81 9 2 2 2 0 3 94 3 10889
2014 Executive 84 10 3 2 1 0 1 94 3 5125
2014 Scientific and Professional 78 12 3 2 2 0 3 93 4 30189
2014 Administration and Foreign Services 77 13 4 2 2 0 2 92 4 69664
2014 Technical 75 12 4 1 2 0 5 92 4 10891
2014 Administrative Support 78 13 3 1 2 0 3 94 3 15381
2014 Operational 72 15 5 1 2 0 4 91 4 15025
2014 Other occupational category 79 10 3 1 2 0 4 93 4 28780

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 59 21 7 3 2 2 6 87 6 5158
2019 Scientific and Professional 60 21 6 5 3 2 2 85 8 33946
2019 Administration and Foreign Services 62 20 6 4 4 2 3 85 8 90989
2019 Technical 51 23 10 4 5 2 5 80 10 10660
2019 Administrative Support 55 19 9 4 5 2 6 81 10 12755
2019 Operational 31 20 16 7 13 2 11 59 23 10808
2019 Other occupational category 64 16 5 3 3 2 6 88 7 14780
2017 Executive 42 26 8 4 3 3 15 82 9 4712
2017 Scientific and Professional 53 25 7 5 4 4 3 83 10 31249
2017 Administration and Foreign Services 54 23 7 5 5 3 4 83 10 83250
2017 Technical 45 25 9 5 6 3 7 78 12 10807
2017 Administrative Support 50 22 8 5 5 4 6 80 11 13438
2017 Operational 25 22 14 7 15 4 14 57 26 11627
2017 Other occupational category 61 19 5 3 3 2 7 88 7 10881
2014 Executive 39 21 9 5 3 3 20 78 10 5127
2014 Scientific and Professional 51 24 7 5 5 4 4 81 11 30198
2014 Administration and Foreign Services 49 24 8 5 6 3 5 79 12 69686
2014 Technical 43 25 10 5 7 3 8 76 13 10886
2014 Administrative Support 47 23 9 5 6 4 7 78 12 15382
2014 Operational 25 23 15 7 13 3 14 58 24 15026
2014 Other occupational category 63 21 5 3 3 1 4 88 6 28791

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 20 6 3 2 1 0 89 5 5171
2019 Scientific and Professional 61 22 9 3 3 1 0 84 7 33996
2019 Administration and Foreign Services 62 22 9 3 3 1 0 85 6 91142
2019 Technical 54 26 11 3 4 1 0 81 8 10662
2019 Administrative Support 58 22 10 3 5 1 0 82 8 12788
2019 Operational 38 28 16 7 9 2 0 68 16 10812
2019 Other occupational category 67 19 7 3 2 1 0 88 5 14795
2018 Executive 63 22 7 4 3 1 0 86 7 4500
2018 Scientific and Professional 55 26 10 4 4 1 0 82 9 29897
2018 Administration and Foreign Services 55 26 10 4 4 1 0 82 8 79166
2018 Technical 49 29 12 4 5 1 0 79 10 10091
2018 Administrative Support 52 26 11 4 5 2 0 80 9 11901
2018 Operational 34 30 16 8 11 1 0 65 19 9442
2018 Other occupational category 61 23 8 4 3 1 0 85 7 10955
2017 Executive 60 24 8 4 3 1 0 85 7 4714
2017 Scientific and Professional 55 25 9 4 4 2 0 82 9 31277
2017 Administration and Foreign Services 56 25 10 4 4 2 0 82 8 83323
2017 Technical 49 28 12 5 5 1 0 78 10 10822
2017 Administrative Support 54 25 11 4 4 2 0 80 9 13455
2017 Operational 34 29 16 7 12 2 0 64 19 11631
2017 Other occupational category 64 21 7 3 3 1 0 86 6 10892

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 62 25 6 4 2 0 0 87 7 5163
2019 Scientific and Professional 50 29 10 7 4 0 0 79 11 33978
2019 Administration and Foreign Services 54 27 9 6 4 0 0 82 9 91100
2019 Technical 46 31 11 7 5 0 0 77 12 10660
2019 Administrative Support 54 25 10 5 4 0 0 80 10 12787
2019 Operational 34 31 16 9 10 0 0 65 19 10820
2019 Other occupational category 59 25 7 5 3 0 0 85 8 14806
2018 Executive 57 26 9 5 3 0 0 83 8 4518
2018 Scientific and Professional 46 29 11 8 6 0 0 76 14 29940
2018 Administration and Foreign Services 49 28 11 6 5 0 0 78 11 79334
2018 Technical 43 30 13 8 6 0 0 73 14 10099
2018 Administrative Support 49 27 12 6 6 0 0 77 12 11936
2018 Operational 30 30 16 11 12 0 0 61 23 9446
2018 Other occupational category 55 26 9 6 4 0 0 81 10 10972
2017 Executive 56 27 7 5 4 0 0 83 9 4701
2017 Scientific and Professional 49 28 10 7 6 0 0 78 12 31237
2017 Administration and Foreign Services 52 27 10 6 5 0 0 80 11 83220
2017 Technical 45 29 11 8 6 0 0 75 14 10802
2017 Administrative Support 52 26 11 6 5 0 0 78 11 13432
2017 Operational 32 29 16 10 12 1 0 62 22 11602
2017 Other occupational category 60 23 7 5 4 0 0 84 8 10881
2014 Executive 58 27 7 5 3 0 0 85 8 5123
2014 Scientific and Professional 46 30 10 7 5 0 0 77 13 30191
2014 Administration and Foreign Services 48 29 10 7 5 0 0 78 12 69642
2014 Technical 43 32 12 7 6 0 0 75 13 10886
2014 Administrative Support 48 29 11 6 6 0 0 77 12 15376
2014 Operational 31 32 16 10 10 1 0 64 20 15014
2014 Other occupational category 55 28 8 5 3 0 0 84 9 28771

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 28 51 8 9 2 0 0 80 12 5011
2019 Scientific and Professional 16 45 16 14 4 3 3 65 19 8644
2019 Administration and Foreign Services 22 45 15 11 4 2 2 69 16 19185
2019 Technical 16 40 18 16 8 2 1 58 24 1797
2019 Administrative Support 28 38 16 10 6 1 0 68 17 192
2019 Operational 15 44 17 14 8 1 0 60 22 1952
2019 Other occupational category 23 46 11 13 4 1 1 71 17 4047
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 44 38 8 7 3 1 0 83 9 5119
2019 Scientific and Professional 30 33 15 8 5 7 0 68 15 33920
2019 Administration and Foreign Services 32 33 16 8 5 6 0 70 14 90949
2019 Technical 26 31 19 10 7 7 0 62 18 10655
2019 Administrative Support 38 29 15 6 5 6 1 72 12 12791
2019 Operational 17 26 19 15 20 3 0 45 35 10808
2019 Other occupational category 47 27 9 6 3 7 1 80 10 14755
2018 Executive 45 33 10 7 3 1 0 79 11 4536
2018 Scientific and Professional 27 32 17 9 6 8 0 65 17 30132
2018 Administration and Foreign Services 29 32 17 9 6 7 0 66 16 79716
2018 Technical 23 31 20 10 8 7 0 58 20 10162
2018 Administrative Support 34 31 16 7 6 6 1 69 14 12000
2018 Operational 14 25 19 15 23 3 0 40 40 9526
2018 Other occupational category 41 29 11 7 4 7 0 76 12 11023
2017 Executive 41 37 8 8 4 1 0 79 12 4717
2017 Scientific and Professional 26 33 15 10 7 8 0 65 18 31309
2017 Administration and Foreign Services 28 33 16 9 6 7 0 66 17 83366
2017 Technical 23 32 18 11 8 8 0 60 20 10825
2017 Administrative Support 33 31 15 8 6 7 1 69 14 13461
2017 Operational 14 26 19 15 22 5 0 41 39 11641
2017 Other occupational category 43 29 10 6 4 7 1 78 12 10902
2014 Executive 45 37 8 7 3 1 0 83 10 5128
2014 Scientific and Professional 23 33 17 10 7 10 0 62 18 30180
2014 Administration and Foreign Services 23 34 17 10 7 8 0 63 18 69663
2014 Technical 20 33 19 11 9 9 0 58 21 10887
2014 Administrative Support 28 33 16 8 6 7 1 66 16 15378
2014 Operational 14 27 20 16 19 5 0 43 36 14994
2014 Other occupational category 34 32 14 8 5 8 0 71 14 28768

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 45 36 9 7 3 0 0 82 10 5108
2019 Scientific and Professional 25 35 17 12 8 2 0 61 21 33860
2019 Administration and Foreign Services 29 33 17 11 7 3 0 64 18 90738
2019 Technical 21 30 20 15 11 2 0 53 26 10639
2019 Administrative Support 37 29 16 9 7 3 1 67 16 12768
2019 Operational 14 24 18 18 24 1 0 39 43 10788
2019 Other occupational category 44 29 11 7 4 4 1 76 12 14740
2018 Executive 44 34 10 8 4 0 0 79 11 4525
2018 Scientific and Professional 22 33 18 14 10 2 0 57 24 30041
2018 Administration and Foreign Services 26 33 18 12 8 2 0 60 21 79509
2018 Technical 19 30 21 16 12 2 0 50 29 10154
2018 Administrative Support 32 30 17 10 7 3 0 65 18 11972
2018 Operational 12 22 18 19 28 1 0 35 47 9502
2018 Other occupational category 39 31 12 9 6 3 0 72 15 11001
2017 Executive 41 37 10 8 4 0 0 78 12 4716
2017 Scientific and Professional 22 34 17 14 10 3 0 57 25 31287
2017 Administration and Foreign Services 24 33 18 13 9 3 0 59 22 83345
2017 Technical 18 31 20 16 12 3 0 50 29 10831
2017 Administrative Support 31 30 17 10 8 4 1 64 18 13470
2017 Operational 11 23 16 20 28 2 0 35 48 11630
2017 Other occupational category 40 30 11 8 6 4 1 73 15 10892
2014 Executive 44 36 9 8 4 0 0 79 11 5125
2014 Scientific and Professional 18 32 20 16 11 3 0 51 28 30182
2014 Administration and Foreign Services 20 33 20 15 10 3 0 54 25 69669
2014 Technical 16 29 22 17 14 3 0 46 31 10880
2014 Administrative Support 25 31 19 12 8 4 0 59 21 15378
2014 Operational 12 23 20 19 24 2 0 36 44 15001
2014 Other occupational category 30 33 16 11 7 3 0 65 18 28771

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 29 43 13 10 4 0 0 73 14 5112
2019 Scientific and Professional 17 31 21 16 10 5 0 51 27 33821
2019 Administration and Foreign Services 21 31 21 14 8 5 0 55 23 90670
2019 Technical 14 26 23 18 13 5 0 43 33 10622
2019 Administrative Support 29 28 19 10 7 6 1 61 19 12735
2019 Operational 11 20 20 20 26 2 0 32 48 10776
2019 Other occupational category 33 30 14 10 5 8 1 68 17 14717
2018 Executive 27 41 14 13 4 0 0 68 17 4532
2018 Scientific and Professional 14 29 21 19 11 5 0 46 31 30024
2018 Administration and Foreign Services 18 30 21 16 10 5 0 51 27 79469
2018 Technical 12 26 24 20 14 5 0 40 35 10139
2018 Administrative Support 25 28 20 11 8 7 0 57 21 11940
2018 Operational 8 19 19 21 30 2 0 28 52 9493
2018 Other occupational category 27 32 15 12 7 7 0 63 20 10987
2017 Executive 25 42 13 13 5 0 0 68 19 4713
2017 Scientific and Professional 14 30 20 18 12 6 0 47 31 31278
2017 Administration and Foreign Services 17 31 20 16 10 6 0 51 28 83273
2017 Technical 12 26 22 19 14 6 0 41 36 10826
2017 Administrative Support 24 28 19 12 8 7 1 57 22 13446
2017 Operational 8 19 18 22 29 3 0 28 53 11626
2017 Other occupational category 30 30 14 12 6 8 1 65 20 10886
2014 Executive 27 41 13 14 5 0 0 68 18 5124
2014 Scientific and Professional 11 27 22 20 13 6 0 41 36 30173
2014 Administration and Foreign Services 13 29 22 18 12 5 0 45 32 69640
2014 Technical 10 25 23 20 16 5 0 37 38 10882
2014 Administrative Support 20 29 21 14 9 7 1 52 25 15365
2014 Operational 8 21 20 23 26 3 0 29 50 15004
2014 Other occupational category 21 31 18 14 8 7 0 56 24 28758

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 28 44 12 11 4 0 0 73 15 5117
2019 Scientific and Professional 15 33 19 19 11 2 0 49 31 33878
2019 Administration and Foreign Services 20 33 18 16 10 3 0 54 27 90842
2019 Technical 14 29 21 20 14 3 0 43 35 10645
2019 Administrative Support 27 30 16 13 10 3 0 59 24 12761
2019 Operational 10 21 18 20 29 2 0 32 50 10781
2019 Other occupational category 31 32 13 12 6 5 1 66 19 14746
2018 Executive 27 43 13 13 4 0 0 70 18 4542
2018 Scientific and Professional 13 31 19 21 13 3 0 45 35 30100
2018 Administration and Foreign Services 17 32 19 18 11 3 0 51 30 79639
2018 Technical 12 28 22 21 15 3 0 41 37 10147
2018 Administrative Support 23 31 17 14 11 4 0 56 26 11967
2018 Operational 8 20 17 21 32 1 0 29 54 9495
2018 Other occupational category 26 33 14 14 8 5 0 62 23 11014
2017 Executive 26 45 12 12 5 0 0 71 17 4712
2017 Scientific and Professional 14 33 18 19 13 3 0 48 33 31270
2017 Administration and Foreign Services 17 33 18 17 11 3 0 52 29 83257
2017 Technical 13 29 21 19 15 3 0 43 35 10814
2017 Administrative Support 23 31 17 14 11 4 0 56 26 13440
2017 Operational 8 21 16 20 31 2 0 30 53 11621
2017 Other occupational category 30 33 12 12 7 6 1 67 21 10880
2014 Executive 28 43 12 12 5 0 0 71 17 5123
2014 Scientific and Professional 12 31 19 21 14 3 0 44 36 30173
2014 Administration and Foreign Services 14 32 19 19 14 3 0 47 34 69620
2014 Technical 11 29 21 20 16 3 0 41 37 10881
2014 Administrative Support 19 31 18 16 12 4 0 53 29 15367
2014 Operational 8 22 19 23 26 2 0 31 50 14999
2014 Other occupational category 22 35 16 15 9 4 0 58 25 28752

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 44 30 18 5 2 1 1 75 7 5171
2019 Scientific and Professional 39 24 14 6 4 10 3 73 11 33996
2019 Administration and Foreign Services 44 21 12 5 4 11 3 76 11 91139
2019 Technical 32 19 12 7 7 17 6 67 18 10658
2019 Administrative Support 42 16 9 6 7 15 5 73 16 12793
2019 Operational 25 15 12 9 13 20 6 55 29 10820
2019 Other occupational category 43 18 11 6 5 14 4 74 13 14785
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 38 43 10 7 2 0 0 82 8 5166
2019 Scientific and Professional 23 45 17 10 4 1 0 69 14 33945
2019 Administration and Foreign Services 29 44 16 8 3 1 0 73 11 91062
2019 Technical 19 42 21 12 5 1 0 62 17 10654
2019 Administrative Support 32 40 16 6 3 2 0 73 10 12769
2019 Operational 14 34 24 15 11 1 0 49 27 10805
2019 Other occupational category 39 40 11 6 2 2 0 81 8 14789
2018 Executive 37 44 9 8 2 0 0 81 10 4521
2018 Scientific and Professional 21 44 18 11 4 1 0 66 16 30031
2018 Administration and Foreign Services 25 44 17 9 4 1 0 70 13 79510
2018 Technical 18 41 22 13 5 1 0 60 18 10146
2018 Administrative Support 28 41 18 7 4 1 0 71 11 11978
2018 Operational 12 33 23 17 13 1 0 45 31 9496
2018 Other occupational category 36 41 12 7 3 1 0 78 10 10974
2017 Executive 36 45 9 8 2 0 0 81 10 4711
2017 Scientific and Professional 22 43 17 11 5 1 0 66 17 31263
2017 Administration and Foreign Services 26 43 16 9 4 1 0 70 13 83268
2017 Technical 19 40 21 13 6 1 0 60 19 10806
2017 Administrative Support 30 40 17 8 4 2 0 71 12 13439
2017 Operational 14 33 22 16 14 1 0 47 31 11614
2017 Other occupational category 40 39 10 6 3 1 0 80 9 10889
2014 Executive 40 41 9 7 2 0 0 81 9 5127
2014 Scientific and Professional 21 41 19 12 6 2 0 63 18 30186
2014 Administration and Foreign Services 24 42 18 10 5 1 0 67 15 69681
2014 Technical 17 40 21 13 7 2 0 58 21 10890
2014 Administrative Support 28 39 18 8 5 3 0 69 13 15387
2014 Operational 14 36 23 14 12 1 0 50 26 15032
2014 Other occupational category 35 41 14 6 3 1 0 77 9 28790

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 17 41 18 17 5 1 0 59 23 5143
2019 Scientific and Professional 11 32 23 21 10 3 0 45 31 33823
2019 Administration and Foreign Services 16 35 21 18 8 2 0 52 26 90649
2019 Technical 10 30 24 22 11 2 0 42 33 10615
2019 Administrative Support 23 34 19 14 7 2 0 59 22 12731
2019 Operational 8 23 22 25 22 1 0 31 47 10780
2019 Other occupational category 26 36 16 12