2019 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 58 12 6 3 0 0 79 9 33
2019 Administration and Foreign Services 31 28 19 23 0 0 0 58 23 27
2019 Technical 24 57 8 4 8 0 0 80 12 26
2019 Administrative Support 20 44 11 14 12 0 0 64 26 52
2019 Other occupational category 14 57 7 7 14 0 0 71 21 14
2018 Scientific and Professional 17 61 6 6 11 0 0 78 17 18
2018 Administration and Foreign Services 26 55 8 3 8 0 0 82 11 38
2018 Technical 37 50 10 3 0 0 0 87 3 30
2018 Administrative Support 36 49 7 4 4 0 0 84 9 45
2018 Operational 37 47 0 11 5 0 0 84 16 19
2017 Executive 63 32 0 6 0 0 0 94 6 19
2017 Scientific and Professional 37 40 12 4 7 0 0 77 11 27
2017 Administration and Foreign Services 32 52 7 9 0 0 0 83 9 66
2017 Technical 44 50 7 0 0 0 0 93 0 30
2017 Administrative Support 29 55 6 10 0 0 0 84 10 51
2017 Operational 38 28 28 0 7 0 0 66 7 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 15 55 12 15 3 0 0 70 18 33
2019 Administration and Foreign Services 15 39 23 8 15 0 0 54 23 27
2019 Technical 25 42 16 8 8 0 0 67 16 25
2019 Administrative Support 30 30 12 18 10 0 0 60 28 52
2019 Other occupational category 21 43 7 14 14 0 0 64 29 14
2018 Scientific and Professional 28 33 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 15 54 18 5 8 0 0 69 13 39
2018 Technical 21 59 17 3 0 0 0 79 3 29
2018 Administrative Support 30 34 17 15 4 0 0 64 19 47
2018 Operational 30 35 10 20 5 0 0 65 25 20
2017 Executive 36 37 16 5 6 0 0 73 11 19
2017 Scientific and Professional 34 40 11 12 4 0 0 74 15 27
2017 Administration and Foreign Services 20 53 11 9 8 0 0 73 16 66
2017 Technical 27 53 16 3 0 0 0 81 3 30
2017 Administrative Support 16 53 14 14 4 0 0 68 17 51
2017 Operational 20 41 13 7 20 0 0 61 26 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 33 55 9 3 0 0 0 88 3 33
2019 Administration and Foreign Services 42 35 19 4 0 0 0 77 4 27
2019 Technical 47 45 0 0 8 0 0 92 8 26
2019 Administrative Support 42 35 13 6 4 0 0 77 10 52
2019 Other occupational category 50 43 0 7 0 0 0 93 7 14
2018 Scientific and Professional 39 44 6 6 6 0 0 83 11 18
2018 Administration and Foreign Services 56 36 3 5 0 0 0 92 5 39
2018 Technical 47 47 3 0 3 0 0 93 3 30
2018 Administrative Support 45 38 15 2 0 0 0 83 2 47
2018 Operational 58 37 0 5 0 0 0 95 5 19
2017 Executive 69 31 0 0 0 0 0 100 0 19
2017 Scientific and Professional 34 52 7 0 7 0 0 85 7 27
2017 Administration and Foreign Services 45 45 9 1 0 0 0 90 1 66
2017 Technical 54 46 0 0 0 0 0 100 0 30
2017 Administrative Support 49 43 4 4 0 0 0 92 4 51
2017 Operational 32 42 20 0 7 0 0 74 7 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 61 12 3 0 3 0 84 3 33
2019 Administration and Foreign Services 34 35 15 15 0 0 0 69 15 27
2019 Technical 29 55 12 0 0 0 4 87 0 25
2019 Administrative Support 37 34 13 10 6 0 0 71 16 52
2019 Other occupational category 29 64 0 7 0 0 0 93 7 14
2018 Scientific and Professional 33 44 0 11 11 0 0 78 22 18
2018 Administration and Foreign Services 28 54 10 8 0 0 0 82 8 39
2018 Technical 47 43 3 3 3 0 0 90 7 30
2018 Administrative Support 43 40 13 4 0 0 0 83 4 47
2018 Operational 45 40 5 5 5 0 0 85 10 20
2017 Executive 63 37 0 0 0 0 0 100 0 19
2017 Scientific and Professional 37 40 15 4 4 0 0 77 7 27
2017 Administration and Foreign Services 43 39 12 4 2 0 0 82 6 66
2017 Technical 44 52 3 0 0 0 0 97 0 30
2017 Administrative Support 41 41 10 8 0 0 0 82 8 51
2017 Operational 19 61 13 0 7 0 0 80 7 15

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 33 21 33 6 0 0 39 39 33
2019 Administration and Foreign Services 11 20 42 15 11 0 0 31 27 27
2019 Technical 16 34 25 21 4 0 0 51 25 25
2019 Administrative Support 22 27 22 18 12 0 0 48 30 53
2019 Other occupational category 21 36 29 7 7 0 0 57 14 14
2018 Scientific and Professional 11 50 22 17 0 0 0 61 17 18
2018 Administration and Foreign Services 18 38 33 10 0 0 0 56 10 39
2018 Technical 23 60 17 0 0 0 0 83 0 30
2018 Administrative Support 22 43 17 9 9 0 0 65 17 46
2018 Operational 30 45 20 5 0 0 0 75 5 20
2017 Executive 31 36 28 5 0 0 0 67 5 19
2017 Scientific and Professional 23 45 18 15 0 0 0 67 15 27
2017 Administration and Foreign Services 32 45 12 9 1 0 0 77 11 66
2017 Technical 21 53 23 3 0 0 0 74 3 30
2017 Administrative Support 29 29 30 8 2 2 0 60 10 51
2017 Operational 13 41 27 13 7 0 0 53 20 15

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 36 24 30 6 0 0 39 36 33
2019 Administration and Foreign Services 8 43 31 11 8 0 0 50 19 27
2019 Technical 12 29 28 24 8 0 0 41 32 26
2019 Administrative Support 19 31 19 25 6 0 0 50 31 53
2019 Other occupational category 14 43 21 7 14 0 0 57 21 14
2018 Scientific and Professional 6 61 11 22 0 0 0 67 22 18
2018 Administration and Foreign Services 10 51 28 8 3 0 0 62 10 39
2018 Technical 20 50 20 10 0 0 0 70 10 30
2018 Administrative Support 23 45 19 11 2 0 0 68 13 47
2018 Operational 30 50 10 10 0 0 0 80 10 20
2017 Executive 21 41 23 16 0 0 0 62 16 19
2017 Scientific and Professional 19 48 23 11 0 0 0 66 11 27
2017 Administration and Foreign Services 27 50 11 12 0 0 0 77 12 66
2017 Technical 21 57 19 3 0 0 0 77 3 30
2017 Administrative Support 26 43 20 8 2 2 0 70 10 51
2017 Operational 19 34 19 21 7 0 0 53 28 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 15 36 21 18 6 3 0 53 25 33
2019 Administration and Foreign Services 31 23 11 23 11 0 0 54 34 27
2019 Technical 16 33 28 20 0 4 0 51 21 26
2019 Administrative Support 24 40 16 3 12 4 0 67 16 53
2019 Other occupational category 36 29 21 0 7 7 0 69 8 14
2018 Scientific and Professional 33 33 22 6 6 0 0 67 11 18
2018 Administration and Foreign Services 26 36 18 8 3 10 0 69 11 39
2018 Technical 37 40 10 10 0 0 3 79 10 30
2018 Administrative Support 28 36 19 2 9 6 0 68 11 47
2018 Operational 35 40 10 10 5 0 0 75 15 20
2017 Executive 41 36 7 11 0 5 0 81 12 19
2017 Scientific and Professional 34 33 19 11 4 0 0 66 15 27
2017 Administration and Foreign Services 41 36 12 6 0 3 1 81 7 66
2017 Technical 41 37 15 3 0 3 0 81 4 30
2017 Administrative Support 29 39 8 4 6 14 0 79 11 51
2017 Operational 19 26 28 8 13 7 0 48 23 15
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 42 42 6 6 0 0 3 88 6 33
2019 Administration and Foreign Services 50 27 4 8 4 0 8 83 12 27
2019 Technical 20 45 16 4 8 0 8 70 13 26
2019 Administrative Support 40 33 21 2 4 0 0 73 6 53
2019 Other occupational category 36 50 7 0 7 0 0 86 7 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 39 33 21 6 0 0 0 73 6 33
2019 Administration and Foreign Services 38 35 19 0 8 0 0 73 8 27
2019 Technical 24 41 16 8 12 0 0 64 20 26
2019 Administrative Support 34 34 10 16 6 0 0 68 22 53
2019 Other occupational category 43 36 7 14 0 0 0 79 14 14
2018 Scientific and Professional 17 56 11 11 6 0 0 72 17 18
2018 Administration and Foreign Services 41 31 13 8 5 0 3 74 13 39
2018 Technical 53 33 13 0 0 0 0 87 0 30
2018 Administrative Support 38 42 8 10 2 0 0 79 13 48
2018 Operational 40 35 10 10 0 5 0 79 11 20
2017 Executive 43 26 20 0 0 11 0 77 0 19
2017 Scientific and Professional 27 42 23 4 4 0 0 69 8 26
2017 Administration and Foreign Services 35 40 18 3 4 1 0 76 7 66
2017 Technical 30 54 10 6 0 0 0 83 6 30
2017 Administrative Support 31 45 10 12 2 0 0 76 14 51
2017 Operational 26 48 12 0 7 7 0 80 7 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 55 12 12 0 0 0 76 12 33
2019 Administration and Foreign Services 38 31 11 11 8 0 0 69 19 27
2019 Technical 24 45 16 8 8 0 0 68 16 26
2019 Administrative Support 32 36 7 19 6 0 0 68 25 53
2019 Other occupational category 38 46 8 8 0 0 0 85 8 13
2018 Scientific and Professional 22 22 33 22 0 0 0 44 22 18
2018 Administration and Foreign Services 23 36 18 15 5 0 3 61 21 39
2018 Technical 50 37 7 7 0 0 0 87 7 30
2018 Administrative Support 33 33 13 19 2 0 0 67 21 48
2018 Operational 30 45 15 5 0 5 0 79 5 20
2017 Executive 43 41 11 0 6 0 0 84 6 19
2017 Scientific and Professional 30 44 7 19 0 0 0 74 19 27
2017 Administration and Foreign Services 23 47 14 13 2 1 0 71 15 66
2017 Technical 31 56 7 6 0 0 0 87 6 30
2017 Administrative Support 31 37 18 10 4 0 0 68 14 51
2017 Operational 34 27 19 13 7 0 0 61 20 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 30 52 12 6 0 0 0 82 6 33
2019 Administration and Foreign Services 42 31 8 15 4 0 0 73 19 27
2019 Technical 32 33 16 12 8 0 0 64 20 26
2019 Administrative Support 36 26 9 19 10 0 0 62 29 52
2019 Other occupational category 29 50 7 14 0 0 0 79 14 14
2018 Scientific and Professional 28 44 6 11 11 0 0 72 22 18
2018 Administration and Foreign Services 28 38 13 13 8 0 0 67 21 39
2018 Technical 57 30 10 0 0 3 0 90 0 30
2018 Administrative Support 44 23 13 15 6 0 0 67 21 48
2018 Operational 30 50 5 10 5 0 0 80 15 20
2017 Executive 43 40 6 5 6 0 0 84 11 19
2017 Scientific and Professional 34 40 15 7 4 0 0 74 11 27
2017 Administration and Foreign Services 30 48 15 3 4 0 0 78 6 66
2017 Technical 57 21 10 10 3 0 0 77 13 30
2017 Administrative Support 39 37 10 6 8 0 0 77 14 51
2017 Operational 20 41 20 13 7 0 0 61 20 15

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 9 21 24 30 12 3 0 31 44 33
2019 Administration and Foreign Services 15 15 28 27 11 4 0 32 40 27
2019 Technical 8 24 20 25 20 4 0 33 47 26
2019 Administrative Support 19 23 24 14 17 2 0 43 32 53
2019 Other occupational category 0 43 14 21 14 7 0 46 38 14
2018 Scientific and Professional 0 44 28 17 11 0 0 44 28 18
2018 Administration and Foreign Services 10 33 23 18 5 10 0 49 26 39
2018 Technical 13 27 23 27 0 10 0 44 30 30
2018 Administrative Support 28 15 28 19 4 6 0 45 25 47
2018 Operational 20 50 25 0 0 5 0 74 0 20
2017 Executive 20 15 16 10 22 17 0 43 39 19
2017 Scientific and Professional 12 51 19 11 4 4 0 65 15 27
2017 Administration and Foreign Services 16 40 19 13 6 6 0 60 20 66
2017 Technical 14 26 44 7 0 10 0 44 8 30
2017 Administrative Support 17 35 26 12 6 4 0 55 18 51
2017 Operational 0 13 48 20 12 7 0 14 34 15

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 15 12 39 27 0 0 21 67 33
2019 Administration and Foreign Services 4 19 11 43 23 0 0 23 66 27
2019 Technical 12 8 20 33 28 0 0 20 61 26
2019 Administrative Support 10 17 22 26 25 0 0 27 52 53
2019 Other occupational category 0 21 29 14 29 7 0 23 46 14
2018 Scientific and Professional 0 22 22 50 6 0 0 22 56 18
2018 Administration and Foreign Services 5 23 33 23 10 5 0 30 35 39
2018 Technical 17 23 23 20 17 0 0 40 37 30
2018 Administrative Support 15 28 15 32 11 0 0 43 43 47
2018 Operational 20 35 25 15 5 0 0 55 20 20
2017 Executive 10 25 27 16 22 0 0 35 38 19
2017 Scientific and Professional 4 42 37 15 4 0 0 45 18 27
2017 Administration and Foreign Services 12 39 22 15 9 3 0 53 25 66
2017 Technical 10 20 46 17 3 3 0 31 21 30
2017 Administrative Support 19 30 23 20 8 0 0 49 28 51
2017 Operational 0 19 21 34 26 0 0 19 60 15

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 6 21 39 30 0 0 9 70 33
2019 Administration and Foreign Services 4 8 23 27 35 4 0 12 64 27
2019 Technical 4 16 16 29 36 0 0 20 64 26
2019 Administrative Support 6 11 21 33 29 0 0 17 62 53
2019 Other occupational category 0 0 21 50 21 7 0 0 77 14
2018 Scientific and Professional 0 18 29 47 6 0 0 18 53 17
2018 Administration and Foreign Services 0 15 38 26 15 5 0 16 43 39
2018 Technical 7 17 20 43 10 3 0 24 55 30
2018 Administrative Support 9 30 15 30 15 0 0 39 46 46
2018 Operational 5 35 30 25 0 5 0 42 26 20
2017 Executive 10 31 11 25 23 0 0 41 48 19
2017 Scientific and Professional 4 41 26 18 11 0 0 45 29 27
2017 Administration and Foreign Services 6 24 30 24 7 8 0 33 34 66
2017 Technical 10 16 47 23 0 3 0 27 24 30
2017 Administrative Support 10 25 25 26 8 6 0 37 36 51
2017 Operational 0 0 40 34 26 0 0 0 60 15

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 6 18 45 30 0 0 6 76 33
2019 Administration and Foreign Services 0 11 19 50 20 0 0 11 69 27
2019 Technical 8 8 16 41 28 0 0 16 68 26
2019 Administrative Support 6 16 8 36 35 0 0 22 71 53
2019 Other occupational category 0 21 14 43 21 0 0 21 64 14
2018 Scientific and Professional 0 6 33 50 11 0 0 6 61 18
2018 Administration and Foreign Services 0 23 21 33 21 3 0 24 55 39
2018 Technical 7 20 23 40 10 0 0 27 50 30
2018 Administrative Support 6 28 11 34 21 0 0 34 55 47
2018 Operational 5 35 20 20 20 0 0 40 40 20
2017 Executive 5 42 11 21 22 0 0 47 43 19
2017 Scientific and Professional 4 37 30 15 11 4 0 42 27 27
2017 Administration and Foreign Services 8 29 26 24 13 0 0 37 37 66
2017 Technical 10 20 43 20 7 0 0 30 27 30
2017 Administrative Support 8 43 24 16 10 0 0 50 26 51
2017 Operational 0 19 42 33 6 0 0 19 39 15
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 39 21 9 9 0 0 61 18 33
2019 Administration and Foreign Services 16 38 23 11 11 0 0 54 23 27
2019 Technical 24 45 16 0 16 0 0 68 16 26
2019 Administrative Support 28 35 9 16 12 0 0 63 28 52
2019 Other occupational category 7 50 21 21 0 0 0 57 21 14
2018 Scientific and Professional 28 28 17 17 11 0 0 56 28 18
2018 Administration and Foreign Services 21 33 23 10 13 0 0 54 23 39
2018 Technical 20 47 23 10 0 0 0 67 10 30
2018 Administrative Support 26 43 11 13 9 0 0 68 21 47
2018 Operational 26 42 5 16 11 0 0 68 26 19
2017 Executive 31 35 18 10 6 0 0 66 16 19
2017 Scientific and Professional 30 29 26 8 7 0 0 59 15 27
2017 Administration and Foreign Services 24 34 17 18 8 0 0 58 25 66
2017 Technical 31 46 10 14 0 0 0 77 14 30
2017 Administrative Support 19 43 18 15 4 0 0 62 19 51
2017 Operational 13 46 28 7 7 0 0 59 13 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 15 39 27 12 6 0 0 55 18 33
2019 Administration and Foreign Services 11 54 19 15 0 0 0 66 15 27
2019 Technical 25 47 8 21 0 0 0 71 21 25
2019 Administrative Support 27 27 19 17 10 0 0 54 27 52
2018 Scientific and Professional 11 44 22 11 11 0 0 56 22 18
2018 Administration and Foreign Services 15 51 13 15 5 0 0 67 21 39
2018 Technical 17 55 21 3 3 0 0 72 7 29
2018 Administrative Support 23 49 9 9 11 0 0 72 19 47
2018 Operational 26 37 21 11 5 0 0 63 16 19
2017 Executive 32 52 11 0 6 0 0 84 6 19
2017 Scientific and Professional 15 58 19 0 7 0 0 74 7 27
2017 Administration and Foreign Services 20 51 8 18 3 0 0 71 22 65
2017 Technical 24 42 20 10 4 0 0 66 14 29
2017 Administrative Support 25 37 18 16 4 0 0 63 20 51
2017 Operational 26 21 21 19 13 0 0 47 32 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 33 24 27 15 0 0 0 58 15 33
2019 Administration and Foreign Services 31 27 19 19 4 0 0 58 23 27
2019 Technical 28 49 8 4 12 0 0 76 16 26
2019 Administrative Support 26 29 18 19 9 0 0 54 28 53
2019 Other occupational category 29 43 7 21 0 0 0 71 21 14
2018 Scientific and Professional 17 44 22 11 6 0 0 61 17 18
2018 Administration and Foreign Services 23 38 15 13 8 0 3 63 21 39
2018 Technical 43 40 13 0 3 0 0 83 3 30
2018 Administrative Support 31 38 8 17 4 0 2 70 21 48
2018 Operational 20 45 15 10 5 5 0 68 16 20
2017 Executive 43 20 16 15 6 0 0 63 21 19
2017 Scientific and Professional 26 51 15 7 0 0 0 77 7 27
2017 Administration and Foreign Services 21 44 15 12 6 1 0 66 19 66
2017 Technical 31 40 19 6 3 0 0 71 10 30
2017 Administrative Support 19 48 16 10 8 0 0 67 18 51
2017 Operational 19 42 19 13 7 0 0 61 20 15

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 9 42 24 18 6 0 0 52 24 33
2019 Administration and Foreign Services 8 34 11 31 15 0 0 43 46 27
2019 Technical 4 49 12 36 0 0 0 53 36 26
2019 Administrative Support 15 30 4 27 23 0 0 46 50 52
2019 Other occupational category 0 43 36 7 14 0 0 43 21 14
2018 Scientific and Professional 0 44 22 22 11 0 0 44 33 18
2018 Administration and Foreign Services 5 46 8 15 23 0 3 53 39 39
2018 Technical 10 37 27 27 0 0 0 47 27 30
2018 Administrative Support 15 38 13 15 15 0 4 56 31 47
2018 Operational 5 42 11 21 21 0 0 47 42 19
2017 Executive 20 30 33 11 6 0 0 51 16 19
2017 Scientific and Professional 22 37 30 7 4 0 0 59 11 27
2017 Administration and Foreign Services 14 47 13 15 8 0 3 63 23 66
2017 Technical 17 46 14 19 3 0 0 64 23 30
2017 Administrative Support 17 35 27 16 4 0 0 53 20 51
2017 Operational 7 28 21 25 20 0 0 34 45 15

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 12 21 39 27 0 0 12 67 33
2019 Administration and Foreign Services 4 8 31 34 19 4 0 13 56 27
2019 Technical 0 12 36 33 20 0 0 12 53 26
2019 Administrative Support 7 16 20 19 36 2 0 23 56 53
2019 Other occupational category 0 14 29 36 14 7 0 15 54 14
2018 Scientific and Professional 0 17 22 56 6 0 0 17 61 18
2018 Administration and Foreign Services 8 23 31 18 18 3 0 32 37 39
2018 Technical 10 20 27 30 10 3 0 31 41 30
2018 Administrative Support 17 23 11 30 15 4 0 42 47 47
2018 Operational 5 25 25 30 10 5 0 32 42 20
2017 Executive 5 47 17 15 16 0 0 52 31 19
2017 Scientific and Professional 11 37 30 15 7 0 0 48 22 27
2017 Administration and Foreign Services 4 32 23 21 15 3 1 38 38 66
2017 Technical 14 21 36 30 0 0 0 34 30 30
2017 Administrative Support 10 32 14 23 10 12 0 47 38 51
2017 Operational 7 26 22 26 19 0 0 33 45 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 21 15 27 36 0 0 21 64 33
2019 Administration and Foreign Services 4 8 31 15 42 0 0 12 57 27
2019 Technical 0 12 24 29 24 8 4 13 60 26
2019 Administrative Support 2 26 9 22 38 2 1 29 61 53
2019 Other occupational category 7 36 29 21 7 0 0 43 29 14
2018 Scientific and Professional 6 22 11 22 39 0 0 28 61 18
2018 Administration and Foreign Services 5 23 10 26 28 3 5 31 58 39
2018 Technical 7 27 23 23 17 3 0 34 41 30
2018 Administrative Support 11 17 17 23 21 4 6 31 50 47
2018 Operational 5 15 20 30 15 5 10 24 53 20
2017 Executive 15 25 26 24 10 0 0 40 34 19
2017 Scientific and Professional 7 30 18 15 26 0 4 39 42 27
2017 Administration and Foreign Services 6 26 15 29 13 4 6 36 47 66
2017 Technical 10 24 23 29 10 0 3 35 41 30
2017 Administrative Support 6 22 33 14 18 8 0 30 34 51
2017 Operational 7 32 28 0 34 0 0 39 34 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 39 42 12 0 0 3 3 87 0 33
2019 Administration and Foreign Services 54 15 11 0 8 0 11 78 9 27
2019 Technical 43 21 20 4 4 0 8 70 9 26
2019 Administrative Support 50 19 23 2 1 0 4 72 3 53
2019 Other occupational category 57 29 7 0 0 0 7 92 0 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 55 24 3 3 3 6 6 90 7 33
2019 Administration and Foreign Services 54 11 4 0 8 4 19 85 10 27
2019 Technical 51 17 12 0 0 0 20 85 0 26
2019 Administrative Support 61 12 8 1 3 0 15 85 5 53
2019 Other occupational category 71 7 14 0 0 0 7 85 0 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 24 27 15 3 6 0 52 19 33
2019 Administration and Foreign Services 20 27 11 11 15 0 15 55 32 27
2019 Technical 32 28 28 9 4 0 0 59 13 26
2019 Administrative Support 27 27 20 9 12 0 5 57 22 53
2019 Other occupational category 36 7 29 14 0 7 7 50 17 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 21 27 12 9 6 0 48 23 33
2019 Administration and Foreign Services 20 23 8 15 15 4 15 53 38 27
2019 Technical 24 36 16 17 4 0 4 62 22 26
2019 Administrative Support 27 22 18 14 12 2 5 52 28 53
2019 Other occupational category 21 29 29 14 0 0 7 54 15 14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 30 9 9 15 15 9 12 50 38 33
2019 Administration and Foreign Services 39 11 11 4 15 4 15 62 24 27
2019 Technical 32 37 16 8 0 0 8 74 9 26
2019 Administrative Support 32 27 11 6 11 2 11 68 20 53
2019 Other occupational category 79 7 0 7 0 0 7 92 8 14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 55 18 12 0 3 6 6 83 3 33
2019 Administration and Foreign Services 68 8 4 4 0 0 16 91 5 26
2019 Technical 67 25 4 0 0 0 4 96 0 26
2019 Administrative Support 60 16 4 2 4 6 8 88 7 52
2019 Other occupational category 86 0 0 7 0 0 7 92 8 14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 50 19 13 3 3 6 6 79 7 32
2019 Administration and Foreign Services 58 11 0 8 0 11 11 90 10 27
2019 Technical 67 13 4 8 0 0 8 87 9 26
2019 Administrative Support 68 11 3 2 4 6 6 90 7 53
2019 Other occupational category 86 0 0 0 0 7 7 100 0 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 70 9 0 0 0 6 15 100 0 33
2019 Administration and Foreign Services 69 11 4 0 0 0 15 95 0 27
2019 Technical 79 5 12 0 0 0 4 88 0 26
2019 Administrative Support 70 12 1 0 2 2 12 96 2 51
2019 Other occupational category 93 0 0 0 0 0 7 100 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 39 15 18 6 0 0 61 24 33
2019 Administration and Foreign Services 11 50 8 15 15 0 0 62 31 27
2019 Technical 12 41 24 8 16 0 0 53 24 26
2019 Administrative Support 21 39 12 20 8 0 0 60 28 52
2019 Other occupational category 21 36 0 36 7 0 0 57 43 14
2018 Scientific and Professional 11 39 17 17 17 0 0 50 33 18
2018 Administration and Foreign Services 13 46 18 13 10 0 0 59 23 39
2018 Technical 10 53 23 13 0 0 0 63 13 30
2018 Administrative Support 21 36 23 15 4 0 0 57 19 47
2018 Operational 20 55 5 20 0 0 0 75 20 20
2017 Executive 35 37 5 16 7 0 0 72 23 19
2017 Scientific and Professional 37 37 11 12 4 0 0 74 15 27
2017 Administration and Foreign Services 27 56 3 9 5 0 0 83 14 66
2017 Technical 27 49 20 3 0 0 0 77 3 30
2017 Administrative Support 14 55 18 6 8 0 0 69 14 51
2017 Operational 20 35 13 7 26 0 0 55 32 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 16 44 22 13 6 0 0 59 19 32
2019 Administration and Foreign Services 19 39 19 4 19 0 0 58 23 27
2019 Technical 12 41 28 4 16 0 0 53 20 26
2019 Administrative Support 23 36 17 16 8 0 0 59 24 52
2019 Other occupational category 21 43 21 7 7 0 0 64 14 14
2018 Scientific and Professional 17 44 6 33 0 0 0 61 33 18
2018 Administration and Foreign Services 23 46 15 8 8 0 0 69 15 39
2018 Technical 13 63 13 7 3 0 0 77 10 30
2018 Administrative Support 26 43 13 13 4 0 0 70 17 46
2018 Operational 30 55 15 0 0 0 0 85 0 20
2017 Executive 51 31 5 6 7 0 0 82 12 19
2017 Scientific and Professional 37 37 4 15 4 0 4 77 20 27
2017 Administration and Foreign Services 32 52 1 9 5 0 0 85 14 66
2017 Technical 26 50 20 3 0 0 0 77 3 30
2017 Administrative Support 23 55 14 4 4 0 0 79 8 51
2017 Operational 34 32 28 7 0 0 0 66 7 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 9 48 15 21 6 0 0 58 27 33
2019 Administration and Foreign Services 8 39 23 11 15 0 4 48 28 27
2019 Technical 8 45 24 16 8 0 0 53 24 26
2019 Administrative Support 17 38 15 24 6 0 0 56 30 52
2019 Other occupational category 14 29 29 21 7 0 0 43 29 14
2018 Scientific and Professional 12 29 35 24 0 0 0 41 24 17
2018 Administration and Foreign Services 13 28 28 26 5 0 0 41 31 39
2018 Technical 17 43 23 17 0 0 0 60 17 30
2018 Administrative Support 21 40 11 21 6 0 0 62 28 47
2018 Operational 15 45 10 30 0 0 0 60 30 20
2017 Executive 21 46 12 10 6 0 5 70 17 19
2017 Scientific and Professional 30 33 30 4 4 0 0 63 7 27
2017 Administration and Foreign Services 20 50 12 13 5 0 0 70 18 66
2017 Technical 21 53 20 7 0 0 0 73 7 30
2017 Administrative Support 20 41 14 18 6 0 2 62 24 51
2017 Operational 13 42 13 13 19 0 0 55 32 15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 31 28 28 6 0 0 38 34 32
2019 Administration and Foreign Services 12 27 23 27 8 4 0 41 36 27
2019 Technical 16 24 24 21 12 4 0 41 34 26
2019 Administrative Support 13 37 28 18 4 0 0 50 22 53
2019 Other occupational category 14 36 21 21 0 0 7 54 23 14
2018 Scientific and Professional 6 28 44 11 6 6 0 35 18 18
2018 Administration and Foreign Services 10 41 23 8 5 13 0 59 15 39
2018 Technical 3 27 43 27 0 0 0 30 27 30
2018 Administrative Support 23 25 21 21 6 4 0 50 28 48
2018 Operational 10 55 35 0 0 0 0 65 0 20
2017 Executive 21 52 18 10 0 0 0 72 10 19
2017 Scientific and Professional 11 56 15 8 7 4 0 69 16 27
2017 Administration and Foreign Services 14 46 21 14 3 3 0 61 17 66
2017 Technical 3 57 23 3 3 7 3 67 8 30
2017 Administrative Support 14 31 35 8 8 2 2 47 16 51
2017 Operational 0 47 39 7 7 0 0 47 13 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 27 39 15 12 6 0 0 67 18 33
2019 Administration and Foreign Services 28 44 16 8 4 0 0 72 12 25
2019 Technical 16 37 28 16 4 0 0 53 20 26
2019 Administrative Support 22 39 7 24 8 0 0 60 32 51
2019 Other occupational category 21 50 14 14 0 0 0 71 14 14
2018 Scientific and Professional 33 28 17 11 6 0 6 65 18 18
2018 Administration and Foreign Services 36 31 13 15 5 0 0 67 21 39
2018 Technical 30 43 17 3 3 0 3 76 7 30
2018 Administrative Support 40 23 15 17 4 0 0 64 21 47
2018 Operational 37 47 0 0 16 0 0 84 16 19
2017 Executive 33 36 11 10 10 0 0 69 20 19
2017 Scientific and Professional 38 40 15 7 0 0 0 78 7 27
2017 Administration and Foreign Services 33 43 12 7 3 0 2 77 10 66
2017 Technical 30 34 23 3 7 3 0 66 10 30
2017 Administrative Support 34 37 12 16 0 0 2 72 16 51
2017 Operational 32 13 36 19 0 0 0 45 19 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 48 15 6 6 0 0 73 12 33
2019 Administration and Foreign Services 24 46 11 11 8 0 0 69 19 27
2019 Technical 25 47 21 8 0 0 0 71 8 25
2019 Administrative Support 30 20 19 20 10 0 0 51 30 51
2019 Other occupational category 43 29 21 0 7 0 0 71 7 14
2018 Scientific and Professional 39 39 17 6 0 0 0 78 6 18
2018 Administration and Foreign Services 10 49 15 10 13 0 3 61 24 39
2018 Technical 40 43 10 3 3 0 0 83 7 30
2018 Administrative Support 30 36 9 13 13 0 0 66 26 47
2018 Operational 30 30 30 5 5 0 0 60 10 20
2017 Executive 24 16 20 15 25 0 0 39 40 19
2017 Scientific and Professional 42 42 12 4 0 0 0 84 4 26
2017 Administration and Foreign Services 23 49 9 12 4 1 1 74 16 66
2017 Technical 40 33 20 3 3 0 0 74 7 30
2017 Administrative Support 35 33 14 14 4 0 0 69 18 51
2017 Operational 26 41 8 12 13 0 0 67 25 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 42 30 9 12 3 0 3 75 16 33
2019 Administration and Foreign Services 56 32 4 0 8 0 0 88 8 26
2019 Technical 36 33 4 4 20 0 4 71 25 26
2019 Administrative Support 41 31 8 18 2 0 0 72 20 53
2019 Other occupational category 36 36 7 14 7 0 0 71 21 14
2017 Executive 48 42 5 0 5 0 0 90 5 19
2017 Scientific and Professional 41 37 15 8 0 0 0 77 8 27
2017 Administration and Foreign Services 39 38 14 4 0 2 3 81 5 66
2017 Technical 29 38 17 0 7 7 3 74 8 30
2017 Administrative Support 41 26 14 10 4 4 2 71 15 51
2017 Operational 32 32 22 7 7 0 0 64 13 15

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Scientific and Professional 18 52 30 33
2019 Administration and Foreign Services 31 39 31 27
2019 Technical 16 45 39 26
2019 Administrative Support 12 57 30 53
2019 Other occupational category 14 57 29 14
2018 Scientific and Professional 28 50 22 18
2018 Administration and Foreign Services 21 36 44 39
2018 Technical 10 50 40 30
2018 Administrative Support 13 56 31 48
2018 Operational 15 65 20 20
2017 Executive 28 56 16 19
2017 Scientific and Professional 7 55 37 27
2017 Administration and Foreign Services 16 59 26 65
2017 Technical 7 75 19 30
2017 Administrative Support 14 57 30 51
2017 Operational 13 66 21 15

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Administration and Foreign Services 42 19 0 29 0 9 10
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 42 18 12 3 0 0 67 15 33
2019 Administration and Foreign Services 23 54 19 4 0 0 0 77 4 27
2019 Technical 39 53 4 4 0 0 0 92 4 26
2019 Administrative Support 35 38 7 14 6 0 0 73 20 52
2019 Other occupational category 29 50 0 21 0 0 0 79 21 14
2018 Scientific and Professional 22 44 17 6 11 0 0 67 17 18
2018 Administration and Foreign Services 31 46 18 5 0 0 0 77 5 39
2018 Technical 33 50 17 0 0 0 0 83 0 30
2018 Administrative Support 51 30 9 4 4 2 0 83 9 47
2018 Operational 55 40 0 5 0 0 0 95 5 20
2017 Executive 49 27 7 6 11 0 0 76 17 18
2017 Scientific and Professional 34 37 19 4 4 4 0 73 8 27
2017 Administration and Foreign Services 36 47 9 3 5 0 0 83 8 66
2017 Technical 27 50 10 10 0 3 0 79 10 30
2017 Administrative Support 24 51 18 4 4 0 0 74 8 51
2017 Operational 32 55 13 0 0 0 0 87 0 15

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 30 15 27 21 0 0 36 48 33
2019 Administration and Foreign Services 8 31 31 20 11 0 0 38 31 27
2019 Technical 8 25 39 12 16 0 0 33 28 26
2019 Administrative Support 16 30 17 28 9 0 0 46 37 53
2019 Other occupational category 7 36 36 14 7 0 0 43 21 14
2018 Scientific and Professional 0 56 33 11 0 0 0 56 11 18
2018 Administration and Foreign Services 15 51 15 15 0 3 0 68 16 39
2018 Technical 17 37 37 10 0 0 0 53 10 30
2018 Administrative Support 21 38 15 21 6 0 0 58 27 48
2018 Operational 15 70 5 10 0 0 0 85 10 20
2017 Executive 10 41 22 22 5 0 0 51 27 19
2017 Scientific and Professional 15 49 22 11 4 0 0 63 15 27
2017 Administration and Foreign Services 26 48 10 13 1 0 0 75 15 66
2017 Technical 14 47 23 17 0 0 0 60 17 30
2017 Administrative Support 19 43 20 10 6 2 0 64 16 51
2017 Operational 6 41 27 20 7 0 0 47 26 15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 9 30 36 9 3 3 9 14 45 33
2019 Administration and Foreign Services 11 31 46 8 4 0 0 11 43 27
2019 Technical 16 36 33 12 4 0 0 16 51 26
2019 Administrative Support 19 36 27 12 5 0 0 17 55 52
2019 Other occupational category 21 21 29 29 0 0 0 29 43 14
2018 Scientific and Professional 6 33 39 22 0 0 0 22 39 18
2018 Administration and Foreign Services 15 41 28 13 0 0 3 13 58 39
2018 Technical 10 27 47 10 0 3 3 11 39 30
2018 Administrative Support 11 34 32 15 6 0 2 22 46 47
2018 Operational 5 15 40 35 5 0 0 40 20 20
2017 Executive 6 47 20 15 12 0 0 27 53 19
2017 Scientific and Professional 7 40 30 15 4 0 4 20 49 27
2017 Administration and Foreign Services 11 33 42 9 3 1 1 12 45 66
2017 Technical 6 20 40 17 10 0 7 29 28 30
2017 Administrative Support 4 29 42 17 4 2 2 22 34 51
2017 Operational 6 47 41 7 0 0 0 7 53 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 48 21 12 9 0 6 23 55 33
2019 Administration and Foreign Services 15 23 31 27 4 0 1 31 38 27
2019 Technical 8 24 25 32 8 4 0 41 33 26
2019 Administrative Support 14 26 40 10 10 0 0 20 40 50
2019 Other occupational category 0 21 43 29 0 7 0 31 23 14
2018 Scientific and Professional 0 6 50 39 0 6 0 41 6 18
2018 Administration and Foreign Services 8 26 28 23 3 8 5 29 38 39
2018 Technical 3 10 40 23 10 10 3 38 15 30
2018 Administrative Support 13 21 26 23 13 2 2 38 36 47
2018 Operational 0 15 35 30 15 0 5 47 16 20
2017 Executive 22 16 26 15 15 6 0 32 40 19
2017 Scientific and Professional 0 29 30 23 15 4 0 39 30 27
2017 Administration and Foreign Services 5 16 40 22 9 6 3 33 22 66
2017 Technical 0 17 23 29 14 3 14 52 20 30
2017 Administrative Support 4 18 36 18 8 6 10 31 26 50
2017 Operational 13 26 34 14 7 7 0 22 42 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 36 33 21 6 0 0 3 6 72 33
2019 Administration and Foreign Services 27 39 27 4 0 4 0 4 68 27
2019 Technical 28 36 29 8 0 0 0 8 63 26
2019 Administrative Support 53 24 10 4 3 4 2 8 82 52
2019 Other occupational category 57 43 0 0 0 0 0 0 100 14
2018 Scientific and Professional 17 28 39 17 0 0 0 17 44 18
2018 Administration and Foreign Services 32 37 26 3 3 0 0 5 68 38
2018 Technical 20 30 23 10 7 7 3 19 56 30
2018 Administrative Support 34 26 17 15 6 0 2 22 61 47
2018 Operational 20 35 35 0 5 0 5 5 58 20
2017 Executive 48 15 26 11 0 0 0 11 63 19
2017 Scientific and Professional 11 15 63 4 7 0 0 11 26 27
2017 Administration and Foreign Services 19 31 28 11 5 0 6 16 54 66
2017 Technical 10 14 34 13 13 0 17 31 28 30
2017 Administrative Support 16 22 38 14 6 0 4 21 40 50
2017 Operational 25 41 7 20 8 0 0 28 66 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 27 45 15 3 0 3 19 34 33
2019 Administration and Foreign Services 8 15 39 34 4 0 0 38 23 27
2019 Technical 12 16 41 32 0 0 0 32 28 26
2019 Administrative Support 15 31 38 10 5 0 0 15 47 52
2019 Other occupational category 21 14 36 29 0 0 0 29 36 14
2018 Scientific and Professional 0 33 44 22 0 0 0 22 33 18
2018 Administration and Foreign Services 11 32 32 21 5 0 0 26 42 38
2018 Technical 10 21 28 31 7 0 3 39 32 29
2018 Administrative Support 9 24 30 26 9 2 0 36 33 46
2018 Operational 0 30 35 30 5 0 0 35 30 20
2017 Executive 11 31 41 6 12 0 0 17 42 19
2017 Scientific and Professional 8 23 36 19 15 0 0 34 30 26
2017 Administration and Foreign Services 9 20 35 23 8 3 2 33 30 65
2017 Technical 10 20 44 17 7 0 3 24 31 30
2017 Administrative Support 4 16 48 26 4 0 2 30 20 50
2017 Operational 6 12 49 33 0 0 0 33 18 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 30 30 27 0 12 0 0 12 61 33
2019 Administration and Foreign Services 27 23 24 11 15 0 0 27 50 27
2019 Technical 20 36 29 16 0 0 0 16 55 26
2019 Administrative Support 30 32 15 9 9 2 2 19 65 52
2019 Other occupational category 14 36 43 0 0 0 7 0 54 14
2018 Scientific and Professional 6 44 11 39 0 0 0 39 50 18
2018 Administration and Foreign Services 28 23 18 10 8 3 10 21 59 39
2018 Technical 17 30 27 17 7 0 3 24 48 30
2018 Administrative Support 30 17 28 17 4 0 4 22 49 47
2018 Operational 5 37 26 21 11 0 0 32 42 19
2017 Executive 46 25 23 6 0 0 0 6 71 19
2017 Scientific and Professional 18 26 26 16 11 0 4 28 46 27
2017 Administration and Foreign Services 11 26 32 14 8 4 6 24 40 66
2017 Technical 13 32 17 21 10 3 3 33 49 30
2017 Administrative Support 14 24 24 27 6 2 4 35 40 51
2017 Operational 19 34 14 26 7 0 0 33 53 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 21 30 24 12 3 3 39 29 33
2019 Administration and Foreign Services 15 11 31 23 20 0 0 43 27 27
2019 Technical 8 20 16 25 20 8 4 51 31 26
2019 Administrative Support 11 26 25 19 9 6 3 31 41 52
2019 Other occupational category 14 21 21 21 7 7 7 33 42 14
2018 Scientific and Professional 6 18 18 41 18 0 0 59 24 17
2018 Administration and Foreign Services 10 21 28 26 5 3 8 34 34 39
2018 Technical 0 13 17 50 10 3 7 67 15 30
2018 Administrative Support 13 21 21 36 4 2 2 42 36 47
2018 Operational 0 10 10 30 40 0 10 78 11 20
2017 Executive 7 16 25 26 21 0 6 49 24 19
2017 Scientific and Professional 4 29 18 15 30 4 0 47 34 27
2017 Administration and Foreign Services 3 15 23 25 23 7 4 54 21 66
2017 Technical 0 3 17 29 38 0 14 78 3 30
2017 Administrative Support 2 16 19 32 21 4 6 59 19 51
2017 Operational 13 6 13 55 0 13 0 63 22 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 45 24 3 3 0 3 6 69 33
2019 Administration and Foreign Services 23 27 31 16 0 0 4 17 52 27
2019 Technical 25 33 25 10 4 4 0 14 60 25
2019 Administrative Support 38 23 32 6 1 0 0 7 61 53
2019 Other occupational category 50 36 7 0 0 7 0 0 92 14
2018 Scientific and Professional 22 11 39 28 0 0 0 28 33 18
2018 Administration and Foreign Services 33 31 33 0 3 0 0 3 64 39
2018 Technical 20 40 17 10 3 7 3 15 67 30
2018 Administrative Support 34 28 21 11 4 0 2 15 63 47
2018 Operational 20 25 35 5 5 0 10 11 50 20
2017 Executive 43 21 37 0 0 0 0 0 63 19
2017 Scientific and Professional 23 26 41 4 7 0 0 11 48 27
2017 Administration and Foreign Services 11 32 41 11 5 1 0 16 43 66
2017 Technical 10 25 34 10 17 0 3 28 37 30
2017 Administrative Support 12 28 39 12 4 2 4 17 42 51
2017 Operational 38 13 13 21 7 0 8 30 56 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 9 12 52 21 3 0 3 25 22 33
2019 Administration and Foreign Services 11 23 42 19 5 0 0 24 34 27
2019 Technical 8 25 24 24 16 4 0 41 34 26
2019 Administrative Support 20 31 27 20 2 0 0 22 51 51
2019 Other occupational category 21 29 36 7 0 7 0 8 54 14

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 6 12 52 30 0 0 6 82 33
2019 Administration and Foreign Services 8 4 35 35 19 0 0 12 54 26
2019 Technical 4 12 12 45 28 0 0 16 72 26
2019 Administrative Support 6 9 12 37 36 0 0 15 73 53
2019 Other occupational category 7 21 21 36 14 0 0 29 50 14

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 30 52 6 6 6 0 0 82 12 33
2019 Administration and Foreign Services 28 38 27 4 4 0 0 66 8 27
2019 Technical 39 21 20 8 8 4 0 63 16 26
2019 Administrative Support 30 36 4 25 5 0 0 66 30 53
2019 Other occupational category 29 50 0 14 7 0 0 79 21 14
2018 Scientific and Professional 22 50 22 6 0 0 0 72 6 18
2018 Administration and Foreign Services 26 51 10 13 0 0 0 77 13 39
2018 Technical 33 57 0 7 3 0 0 90 10 30
2018 Administrative Support 38 34 11 9 9 0 0 72 17 47
2018 Operational 20 50 5 25 0 0 0 70 25 20
2017 Executive 20 57 23 0 0 0 0 77 0 19
2017 Scientific and Professional 41 45 4 7 4 0 0 85 11 27
2017 Administration and Foreign Services 42 35 9 12 2 0 0 77 14 66
2017 Technical 33 51 10 7 0 0 0 83 7 30
2017 Administrative Support 35 47 8 4 6 0 0 82 10 51
2017 Operational 20 54 13 7 7 0 0 74 13 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 44 47 3 0 6 0 0 91 6 32
2019 Administration and Foreign Services 35 46 8 8 4 0 0 81 11 27
2019 Technical 36 33 24 8 0 0 0 68 8 26
2019 Administrative Support 38 30 10 16 6 0 0 68 22 53
2019 Other occupational category 21 64 7 7 0 0 0 86 7 14
2018 Scientific and Professional 29 65 6 0 0 0 0 94 0 17
2018 Administration and Foreign Services 37 50 11 3 0 0 0 87 3 38
2018 Technical 30 53 10 7 0 0 0 83 7 30
2018 Administrative Support 34 43 9 13 2 0 0 77 15 47
2018 Operational 30 45 10 15 0 0 0 75 15 20
2017 Executive 37 52 12 0 0 0 0 88 0 19
2017 Scientific and Professional 34 48 12 0 7 0 0 81 7 27
2017 Administration and Foreign Services 38 42 17 3 0 0 0 80 3 66
2017 Technical 27 62 0 10 0 0 0 90 10 30
2017 Administrative Support 46 38 6 6 4 0 0 84 10 50
2017 Operational 26 48 13 13 0 0 0 74 13 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 55 12 6 0 0 3 81 6 33
2019 Administration and Foreign Services 28 53 8 8 4 0 0 81 11 27
2019 Technical 24 33 36 0 8 0 0 57 8 26
2019 Administrative Support 35 39 15 10 0 1 0 75 10 53
2019 Other occupational category 29 71 0 0 0 0 0 100 0 14
2018 Scientific and Professional 28 50 6 11 6 0 0 78 17 18
2018 Administration and Foreign Services 38 46 5 10 0 0 0 85 10 39
2018 Technical 30 53 17 0 0 0 0 83 0 30
2018 Administrative Support 32 49 15 2 2 0 0 81 4 47
2018 Operational 15 55 15 0 5 5 5 78 6 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 18 45 27 6 0 3 0 66 6 33
2019 Administration and Foreign Services 23 47 15 4 11 0 0 69 15 27
2019 Technical 21 47 12 8 12 0 0 67 21 25
2019 Administrative Support 21 47 17 9 6 0 0 68 15 52
2019 Other occupational category 29 64 0 7 0 0 0 93 7 14
2018 Scientific and Professional 33 50 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 26 49 15 10 0 0 0 74 10 39
2018 Technical 47 30 23 0 0 0 0 77 0 30
2018 Administrative Support 34 45 9 11 2 0 0 79 13 47
2018 Operational 40 40 15 0 0 5 0 84 0 20
2017 Executive 10 63 5 22 0 0 0 73 22 19
2017 Scientific and Professional 26 63 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 33 51 6 10 0 0 0 84 10 66
2017 Technical 17 63 17 3 0 0 0 80 3 30
2017 Administrative Support 35 41 10 8 4 2 0 78 12 51
2017 Operational 47 21 20 12 0 0 0 68 12 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 48 15 12 0 0 0 73 12 33
2019 Administration and Foreign Services 28 42 8 8 11 4 0 72 20 27
2019 Technical 32 45 16 4 0 4 0 79 4 26
2019 Administrative Support 29 37 22 7 4 0 0 67 11 52
2019 Other occupational category 21 57 14 7 0 0 0 79 7 14
2018 Scientific and Professional 22 61 11 6 0 0 0 83 6 18
2018 Administration and Foreign Services 46 44 3 3 3 3 0 92 5 39
2018 Technical 37 47 10 0 0 7 0 89 0 30
2018 Administrative Support 37 39 11 7 4 2 0 78 11 46
2018 Operational 45 40 15 0 0 0 0 85 0 20
2017 Executive 0 77 23 0 0 0 0 77 0 19
2017 Scientific and Professional 37 52 7 4 0 0 0 89 4 27
2017 Administration and Foreign Services 34 50 6 10 0 0 0 84 10 66
2017 Technical 30 48 19 0 0 3 0 81 0 30
2017 Administrative Support 30 45 12 4 10 0 0 75 14 51
2017 Operational 34 20 26 13 6 0 0 55 19 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 64 6 6 0 0 0 88 6 33
2019 Administration and Foreign Services 28 53 8 8 4 0 0 81 11 27
2019 Technical 28 49 12 8 4 0 0 76 12 26
2019 Administrative Support 33 48 12 6 2 0 0 80 8 53
2019 Other occupational category 36 50 14 0 0 0 0 86 0 14
2018 Scientific and Professional 22 56 22 0 0 0 0 78 0 18
2018 Administration and Foreign Services 33 56 10 0 0 0 0 90 0 39
2018 Technical 33 57 10 0 0 0 0 90 0 30
2018 Administrative Support 40 40 11 4 4 0 0 81 9 47
2018 Operational 40 55 5 0 0 0 0 95 0 20
2017 Executive 27 49 7 17 0 0 0 76 17 18
2017 Scientific and Professional 37 52 11 0 0 0 0 89 0 27
2017 Administration and Foreign Services 36 54 6 3 0 0 0 91 3 66
2017 Technical 30 60 6 0 3 0 0 90 3 30
2017 Administrative Support 39 55 4 0 2 0 0 94 2 51
2017 Operational 41 53 0 7 0 0 0 93 7 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 15 33 18 15 12 3 3 52 29 33
2019 Administration and Foreign Services 0 35 34 11 11 0 8 38 25 27
2019 Technical 28 25 20 12 12 4 0 55 25 26
2019 Administrative Support 22 24 20 26 7 0 2 47 33 53
2019 Other occupational category 14 43 21 14 7 0 0 57 21 14
2018 Scientific and Professional 11 44 17 17 6 6 0 59 24 18
2018 Administration and Foreign Services 8 56 18 10 5 0 3 66 16 39
2018 Technical 20 47 23 3 3 3 0 69 7 30
2018 Administrative Support 17 28 21 13 11 4 6 50 26 47
2018 Operational 0 45 20 15 15 5 0 47 32 20
2017 Executive 15 57 11 10 7 0 0 72 17 19
2017 Scientific and Professional 12 51 11 15 4 4 4 68 20 27
2017 Administration and Foreign Services 17 36 18 15 5 6 3 58 22 66
2017 Technical 21 36 23 7 7 3 3 60 15 30
2017 Administrative Support 12 35 23 10 10 8 2 52 22 51
2017 Operational 20 20 13 26 21 0 0 40 47 15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 12 33 21 24 9 0 0 45 33 33
2019 Administration and Foreign Services 15 43 19 11 8 4 0 60 20 27
2019 Technical 8 45 20 12 16 0 0 53 28 26
2019 Administrative Support 23 33 11 22 11 0 0 56 33 53
2019 Other occupational category 0 21 29 36 14 0 0 21 50 14
2018 Scientific and Professional 6 61 22 6 0 6 0 71 6 18
2018 Administration and Foreign Services 21 49 8 15 0 5 3 75 17 39
2018 Technical 18 46 7 18 0 7 4 72 20 28
2018 Administrative Support 27 38 13 13 8 0 2 66 21 48
2018 Operational 25 50 20 5 0 0 0 75 5 20
2017 Executive 31 31 12 6 15 5 0 65 22 19
2017 Scientific and Professional 15 52 18 11 0 4 0 70 11 27
2017 Administration and Foreign Services 24 53 3 14 3 1 2 80 17 66
2017 Technical 7 49 27 14 0 3 0 58 14 30
2017 Administrative Support 25 36 12 16 6 6 0 65 23 51
2017 Operational 7 61 13 12 7 0 0 68 19 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 42 21 18 12 0 0 48 30 33
2019 Administration and Foreign Services 19 23 31 23 4 0 0 42 27 27
2019 Technical 8 53 20 16 4 0 0 61 20 26
2019 Administrative Support 19 38 21 12 10 0 0 57 22 53
2019 Other occupational category 21 14 14 36 7 7 0 38 46 14
2018 Scientific and Professional 6 44 39 6 6 0 0 50 11 18
2018 Administration and Foreign Services 23 49 15 10 0 3 0 74 11 39
2018 Technical 27 50 13 10 0 0 0 77 10 30
2018 Administrative Support 31 23 29 13 4 0 0 54 17 48
2018 Operational 25 55 15 5 0 0 0 80 5 20

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 24 24 21 18 6 0 32 42 33
2019 Administration and Foreign Services 16 8 34 27 4 11 0 27 34 27
2019 Technical 8 25 36 12 16 4 0 34 29 26
2019 Administrative Support 18 23 13 32 11 2 1 42 45 53
2019 Other occupational category 0 14 36 7 21 14 7 18 36 14
2018 Scientific and Professional 0 33 39 11 0 17 0 40 13 18
2018 Administration and Foreign Services 3 33 23 18 5 13 5 44 28 39
2018 Technical 7 33 23 13 13 10 0 44 30 30
2018 Administrative Support 13 21 23 21 11 11 0 38 36 47
2018 Operational 10 40 20 15 0 15 0 59 18 20
2017 Executive 15 26 5 11 22 21 0 52 41 19
2017 Scientific and Professional 23 26 30 7 4 7 4 54 12 27
2017 Administration and Foreign Services 9 37 23 16 6 8 1 50 24 66
2017 Technical 14 30 26 21 7 3 0 45 28 30
2017 Administrative Support 12 21 21 21 6 16 2 41 33 51
2017 Operational 7 47 20 15 12 0 0 53 27 15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 55 6 15 0 0 0 79 15 33
2019 Administration and Foreign Services 24 53 4 11 8 0 0 77 19 27
2019 Technical 8 59 4 25 4 0 0 67 29 26
2019 Administrative Support 26 49 4 13 8 0 0 75 21 52
2019 Other occupational category 29 50 0 14 7 0 0 79 21 14
2017 Executive 20 57 5 11 7 0 0 77 18 19
2017 Scientific and Professional 34 45 11 7 4 0 0 78 11 27
2017 Administration and Foreign Services 35 50 8 7 0 0 0 85 7 66
2017 Technical 33 60 3 3 0 0 0 93 3 30
2017 Administrative Support 33 51 6 10 0 0 0 84 10 51
2017 Operational 34 54 0 12 0 0 0 88 12 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 27 39 21 9 3 0 0 67 12 33
2019 Administration and Foreign Services 35 31 15 11 8 0 0 66 19 27
2019 Technical 32 41 12 12 4 0 0 72 16 26
2019 Administrative Support 32 34 13 17 4 0 0 66 21 52
2019 Other occupational category 21 57 0 14 7 0 0 79 21 14
2017 Executive 32 36 10 11 11 0 0 68 22 19
2017 Scientific and Professional 23 44 22 7 4 0 0 66 12 27
2017 Administration and Foreign Services 40 41 6 9 3 0 0 81 12 66
2017 Technical 44 30 17 9 0 0 0 74 9 30
2017 Administrative Support 32 42 16 6 4 0 0 74 10 50
2017 Operational 26 36 13 26 0 0 0 61 26 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 55 18 6 0 0 0 76 6 33
2019 Administration and Foreign Services 39 34 15 8 4 0 0 73 11 27
2019 Technical 12 68 8 12 0 0 0 80 12 26
2019 Administrative Support 31 28 14 23 4 0 0 60 27 52
2019 Other occupational category 14 71 14 0 0 0 0 86 0 14
2017 Executive 38 42 5 5 0 0 11 89 6 19
2017 Scientific and Professional 23 66 7 0 4 0 0 89 4 27
2017 Administration and Foreign Services 42 42 10 6 0 0 0 84 6 66
2017 Technical 23 60 14 0 0 0 3 86 0 30
2017 Administrative Support 41 37 18 4 0 0 0 78 4 51
2017 Operational 28 38 7 27 0 0 0 66 27 14

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 33 30 12 15 9 0 0 64 24 33
2019 Administration and Foreign Services 43 34 8 8 8 0 0 77 15 27
2019 Technical 43 37 12 4 4 0 0 80 8 26
2019 Administrative Support 46 27 4 12 11 0 0 73 23 52
2019 Other occupational category 50 29 7 7 7 0 0 79 14 14
2017 Executive 58 26 0 11 6 0 0 84 16 19
2017 Scientific and Professional 48 23 22 7 0 0 0 71 7 27
2017 Administration and Foreign Services 50 26 9 11 4 0 0 76 15 66
2017 Technical 50 27 3 17 3 0 0 77 21 30
2017 Administrative Support 44 41 2 8 6 0 0 84 14 51
2017 Operational 45 15 7 14 20 0 0 59 34 15

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 33 42 6 12 6 0 0 76 18 33
2019 Administration and Foreign Services 50 34 4 4 8 0 0 85 11 27
2019 Technical 49 32 16 0 4 0 0 80 4 26
2019 Administrative Support 58 22 7 5 9 0 0 80 14 53
2019 Other occupational category 64 29 0 7 0 0 0 93 7 14
2017 Executive 51 37 7 6 0 0 0 88 6 19
2017 Scientific and Professional 55 33 4 7 0 0 0 88 7 27
2017 Administration and Foreign Services 51 37 7 1 3 0 0 88 4 66
2017 Technical 47 39 3 7 3 0 0 86 10 30
2017 Administrative Support 47 34 4 10 4 0 2 82 14 51
2017 Operational 47 28 7 19 0 0 0 74 19 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 76 24 0 0 0 0 0 100 0 33
2019 Administration and Foreign Services 85 8 4 0 4 0 0 92 4 27
2019 Technical 66 26 8 0 0 0 0 92 0 25
2019 Administrative Support 80 16 2 0 2 0 0 96 2 53
2017 Executive 79 21 0 0 0 0 0 100 0 19
2017 Scientific and Professional 70 23 4 0 0 0 4 96 0 27
2017 Administration and Foreign Services 74 21 1 1 1 0 0 96 3 66
2017 Technical 74 23 3 0 0 0 0 97 0 30
2017 Administrative Support 71 23 2 2 2 0 0 94 4 51
2017 Operational 87 0 0 13 0 0 0 87 13 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 67 27 6 0 0 0 0 94 0 33
2019 Administration and Foreign Services 73 15 4 0 8 0 0 89 8 27
2019 Technical 59 21 8 8 0 0 4 84 8 26
2019 Administrative Support 56 27 5 4 3 2 2 87 7 53
2019 Other occupational category 79 14 7 0 0 0 0 93 0 14

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 52 15 3 0 3 3 81 3 33
2019 Administration and Foreign Services 31 61 0 4 0 0 4 96 4 27
2019 Technical 20 49 20 8 0 0 4 71 8 26
2019 Administrative Support 27 56 7 8 0 0 2 85 8 53
2019 Other occupational category 21 43 14 21 0 0 0 64 21 14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 27 64 0 0 0 3 6 100 0 33
2019 Administration and Foreign Services 50 31 8 4 4 0 4 84 8 27
2019 Technical 39 37 12 4 0 4 4 83 4 26
2019 Administrative Support 40 36 10 4 2 5 2 82 6 53
2019 Other occupational category 50 29 21 0 0 0 0 79 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 0 100 13
2019 Scientific and Professional 15 85 33
2019 Administrative Support 11 89 53
2018 Executive 0 100 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 21 79 33
2019 Administration and Foreign Services 19 81 27
2019 Administrative Support 16 84 51
2019 Other occupational category 0 100 14

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 15 18 12 15 33 6 25 45 33
2019 Administration and Foreign Services 8 24 15 0 15 31 8 51 25 27
2019 Technical 12 5 28 12 16 20 8 24 38 26
2019 Administrative Support 10 10 33 8 13 18 9 27 29 53
2019 Other occupational category 7 14 36 0 14 29 0 30 20 14
2018 Scientific and Professional 6 22 33 11 6 22 0 36 21 18
2018 Administration and Foreign Services 13 26 15 5 3 31 8 63 13 39
2018 Technical 7 13 33 13 7 23 3 27 27 30
2018 Administrative Support 2 21 19 13 13 23 10 34 38 48
2018 Operational 5 20 40 5 0 25 5 36 7 20
2017 Executive 5 41 0 15 17 22 0 59 41 19
2017 Scientific and Professional 4 26 19 22 4 15 11 40 34 27
2017 Administration and Foreign Services 15 21 18 6 3 28 7 57 15 66
2017 Technical 7 23 32 7 3 24 3 42 14 30
2017 Administrative Support 12 18 14 6 2 47 2 58 15 51
2017 Operational 0 7 47 7 12 21 7 9 26 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 21 39 12 6 21 0 27 23 33
2019 Administration and Foreign Services 16 27 23 11 4 19 0 53 19 27
2019 Technical 20 33 16 12 12 8 0 57 26 26
2019 Administrative Support 19 29 26 12 4 6 4 54 17 53
2019 Other occupational category 7 36 21 14 7 14 0 50 25 14
2018 Scientific and Professional 11 28 22 22 6 11 0 44 31 18
2018 Administration and Foreign Services 15 44 18 8 3 10 3 68 12 39
2018 Technical 17 37 23 7 7 10 0 59 15 30
2018 Administrative Support 17 38 21 6 10 8 0 59 18 48
2018 Operational 20 50 20 0 0 10 0 78 0 20
2017 Executive 5 52 11 15 12 6 0 60 29 19
2017 Scientific and Professional 15 37 23 18 4 4 0 54 23 27
2017 Administration and Foreign Services 23 38 20 3 4 12 0 69 8 66
2017 Technical 10 51 25 7 0 7 0 65 7 30
2017 Administrative Support 16 49 14 0 2 19 0 81 2 51
2017 Operational 14 19 13 13 12 21 7 46 36 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 0 100 13
2019 Other occupational category 0 100 13
2018 Executive 0 100 13
2018 Scientific and Professional 0 100 18
2018 Administrative Support 10 90 48
2018 Operational 0 100 19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Executive 0 100 13
2019 Technical 0 100 26
2019 Administrative Support 11 89 50

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 18 24 6 6 36 6 37 21 33
2019 Administration and Foreign Services 16 13 24 8 4 28 8 44 19 26
2019 Technical 12 13 39 0 8 16 12 35 11 26
2019 Administrative Support 14 13 26 9 5 23 9 40 21 53
2019 Other occupational category 7 0 64 0 0 29 0 10 0 14
2018 Scientific and Professional 6 11 44 0 0 39 0 27 0 18
2018 Administration and Foreign Services 13 18 23 0 3 33 10 55 5 39
2018 Technical 21 29 21 0 0 25 4 70 0 28
2018 Administrative Support 6 19 17 13 2 35 8 44 26 48
2018 Operational 25 15 30 0 0 30 0 57 0 20
2017 Executive 5 41 0 5 7 42 0 80 20 19
2017 Scientific and Professional 7 26 23 4 7 18 15 49 17 27
2017 Administration and Foreign Services 8 20 20 4 0 38 11 53 9 66
2017 Technical 7 30 29 3 0 31 0 54 5 30
2017 Administrative Support 12 22 16 2 6 41 2 59 14 51
2017 Operational 15 7 40 6 7 20 7 29 17 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 30 30 9 6 18 3 42 19 33
2019 Administration and Foreign Services 19 31 19 8 4 19 0 62 14 27
2019 Technical 20 33 24 8 4 8 4 60 13 26
2019 Administrative Support 19 33 22 6 2 14 4 63 10 53
2018 Scientific and Professional 17 39 17 11 0 17 0 67 13 18
2018 Administration and Foreign Services 23 41 15 0 3 18 0 78 3 39
2018 Technical 30 37 17 0 0 13 3 80 0 30
2018 Administrative Support 17 42 17 10 4 10 0 65 16 48
2018 Operational 30 35 20 0 0 15 0 76 0 20
2017 Executive 5 62 10 0 7 16 0 80 8 19
2017 Scientific and Professional 19 48 22 4 4 4 0 70 8 27
2017 Administration and Foreign Services 27 40 14 3 1 15 0 79 5 66
2017 Technical 14 57 19 3 0 7 0 76 4 30
2017 Administrative Support 24 41 14 6 4 12 0 73 11 51
2017 Operational 21 20 20 13 7 13 7 52 24 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 9 91 33
2019 Administration and Foreign Services 11 89 27
2019 Technical 16 84 26
2019 Administrative Support 9 91 53
2019 Other occupational category 7 93 14
2017 Executive 0 100 19
2017 Administration and Foreign Services 10 90 66
2017 Technical 17 83 30
2017 Administrative Support 12 88 51
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 70 27 0 3 0 0 0 97 3 33
2019 Administration and Foreign Services 62 19 4 8 8 0 0 81 15 27
2019 Technical 47 25 16 4 8 0 0 72 12 26
2019 Administrative Support 58 21 9 8 2 2 0 81 10 53
2019 Other occupational category 43 43 7 7 0 0 0 86 7 14
2018 Scientific and Professional 33 50 6 11 0 0 0 83 11 18
2018 Administration and Foreign Services 59 21 8 8 5 0 0 79 13 39
2018 Technical 60 37 3 0 0 0 0 97 0 30
2018 Administrative Support 46 31 17 4 2 0 0 77 6 48
2018 Operational 40 55 5 0 0 0 0 95 0 20
2017 Executive 53 35 6 0 6 0 0 89 6 19
2017 Scientific and Professional 43 50 4 0 4 0 0 92 4 26
2017 Administration and Foreign Services 42 47 9 0 2 0 0 89 2 66
2017 Technical 57 27 10 3 3 0 0 84 6 30
2017 Administrative Support 49 33 6 8 4 0 0 82 12 51
2017 Operational 32 36 20 13 0 0 0 67 13 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 31 23 38 0 0 0 38 38 13
2019 Administrative Support 0 19 41 30 11 0 0 19 41 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 9 48 18 12 6 0 16 32 33
2019 Administration and Foreign Services 15 11 46 11 12 4 0 28 25 27
2019 Technical 0 41 32 8 16 4 0 42 25 26
2019 Administrative Support 2 29 21 28 15 5 0 32 46 53
2019 Other occupational category 7 29 36 21 7 0 0 36 29 14
2018 Scientific and Professional 0 28 33 28 6 6 0 29 35 18
2018 Administration and Foreign Services 8 26 41 5 13 8 0 36 19 39
2018 Technical 10 27 40 10 3 10 0 41 15 30
2018 Administrative Support 6 40 27 17 6 4 0 48 24 48
2018 Operational 5 45 25 20 5 0 0 50 25 20
2017 Executive 0 31 38 26 5 0 0 31 31 19
2017 Scientific and Professional 4 34 37 15 7 4 0 39 23 27
2017 Administration and Foreign Services 12 32 23 15 6 12 0 50 24 66
2017 Technical 11 24 38 24 0 4 0 35 25 29
2017 Administrative Support 8 43 18 19 6 6 0 54 27 51
2017 Operational 0 34 27 7 32 0 0 34 39 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 21 18 42 9 6 0 26 55 33
2019 Administration and Foreign Services 8 31 8 38 15 0 0 38 53 27
2019 Technical 8 25 28 20 16 4 0 34 37 26
2019 Administrative Support 6 12 29 32 22 0 0 18 54 53
2019 Other occupational category 0 50 36 7 7 0 0 50 14 14
2018 Scientific and Professional 0 61 17 6 17 0 0 61 22 18
2018 Administration and Foreign Services 3 41 21 18 13 5 0 46 32 39
2018 Technical 7 33 33 20 3 3 0 41 24 30
2018 Administrative Support 17 33 17 19 13 2 0 51 32 48
2018 Operational 10 35 30 15 10 0 0 45 25 20
2017 Executive 5 37 17 31 10 0 0 42 41 19
2017 Scientific and Professional 11 38 26 26 0 0 0 49 26 27
2017 Administration and Foreign Services 18 40 14 19 10 0 0 57 29 66
2017 Technical 20 20 26 20 10 3 0 41 31 30
2017 Administrative Support 8 51 20 10 8 2 2 61 18 51
2017 Operational 0 20 34 26 20 0 0 20 45 15

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 36 27 36 0 0 0 0 64 0 33
2019 Administration and Foreign Services 31 31 15 11 8 0 4 64 20 27
2019 Technical 51 25 12 4 8 0 0 76 12 26
2019 Administrative Support 26 28 17 17 12 0 0 54 29 53
2019 Other occupational category 14 36 21 21 7 0 0 50 29 14
2018 Scientific and Professional 50 28 11 0 11 0 0 78 11 18
2018 Administration and Foreign Services 21 28 31 10 3 5 3 53 14 39
2018 Technical 27 27 33 10 3 0 0 53 13 30
2018 Administrative Support 28 26 30 9 6 0 2 54 15 47
2018 Operational 30 35 15 5 0 0 15 76 6 20
2017 Executive 48 26 5 10 11 0 0 74 21 19
2017 Scientific and Professional 29 45 18 4 4 0 0 74 8 27
2017 Administration and Foreign Services 23 37 20 7 5 3 4 66 13 66
2017 Technical 34 20 36 3 3 0 3 55 7 30
2017 Administrative Support 23 16 26 19 12 2 2 41 32 51
2017 Operational 42 26 12 13 7 0 0 68 20 15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 18 24 30 21 6 0 0 42 27 33
2019 Administration and Foreign Services 8 27 34 19 12 0 0 34 31 27
2019 Technical 4 24 36 29 8 0 0 28 37 26
2019 Administrative Support 16 10 24 15 35 0 0 26 50 53
2019 Other occupational category 7 43 21 29 0 0 0 50 29 14
2018 Scientific and Professional 0 22 61 17 0 0 0 22 17 18
2018 Administration and Foreign Services 3 18 33 23 23 0 0 21 46 39
2018 Technical 7 23 37 17 17 0 0 30 33 30
2018 Administrative Support 6 23 30 17 23 0 0 30 40 47
2018 Operational 10 25 45 15 5 0 0 35 20 20
2017 Executive 0 12 32 25 31 0 0 12 56 19
2017 Scientific and Professional 11 34 26 22 7 0 0 45 29 27
2017 Administration and Foreign Services 11 23 36 17 12 1 0 34 29 66
2017 Technical 10 19 37 27 7 0 0 29 34 30
2017 Administrative Support 8 23 37 20 10 2 0 32 30 51
2017 Operational 0 34 26 13 27 0 0 34 40 15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 18 30 18 27 6 0 0 48 33 33
2019 Administration and Foreign Services 11 42 23 8 16 0 0 53 24 27
2019 Technical 4 37 36 12 12 0 0 41 24 26
2019 Administrative Support 14 23 22 25 16 0 0 37 40 53
2019 Other occupational category 21 36 21 14 7 0 0 57 21 14
2018 Scientific and Professional 0 39 33 28 0 0 0 39 28 18
2018 Administration and Foreign Services 10 15 41 23 10 0 0 26 33 39
2018 Technical 10 41 21 21 7 0 0 52 28 29
2018 Administrative Support 13 28 28 15 17 0 0 40 32 47
2018 Operational 30 15 35 20 0 0 0 45 20 20
2017 Executive 0 28 31 15 21 0 5 29 38 19
2017 Scientific and Professional 19 23 23 30 4 0 0 42 34 26
2017 Administration and Foreign Services 14 29 29 15 10 2 0 44 26 65
2017 Technical 10 29 24 23 14 0 0 40 36 30
2017 Administrative Support 8 36 36 16 4 0 0 44 20 50
2017 Operational 0 47 34 12 6 0 0 47 18 15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 30 33 21 9 0 0 36 30 33
2019 Administration and Foreign Services 19 15 27 27 12 0 0 34 39 27
2019 Technical 8 24 20 33 12 0 4 33 47 26
2019 Administrative Support 23 8 22 10 37 0 0 31 47 52
2019 Other occupational category 7 14 21 36 14 0 7 23 54 14
2018 Scientific and Professional 0 33 33 22 11 0 0 33 33 18
2018 Administration and Foreign Services 8 15 28 26 18 0 5 24 46 39
2018 Technical 3 20 33 23 20 0 0 23 43 30
2018 Administrative Support 13 17 34 11 26 0 0 30 36 47
2018 Operational 15 25 20 20 10 0 10 44 33 20
2017 Executive 7 11 26 26 31 0 0 17 57 19
2017 Scientific and Professional 30 11 23 26 11 0 0 41 36 27
2017 Administration and Foreign Services 15 24 23 15 19 3 1 41 35 66
2017 Technical 14 30 24 16 13 0 3 45 30 30
2017 Administrative Support 14 20 27 23 14 0 2 34 38 51
2017 Operational 13 13 29 26 19 0 0 26 45 15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 27 30 21 12 0 0 9 63 13 33
2019 Administration and Foreign Services 27 28 19 11 11 0 4 56 24 27
2019 Technical 43 37 12 8 0 0 0 80 8 26
2019 Administrative Support 33 19 23 9 13 0 2 53 23 53
2019 Other occupational category 43 21 14 14 0 0 7 69 15 14
2018 Scientific and Professional 39 44 11 0 0 0 6 88 0 18
2018 Administration and Foreign Services 18 36 26 15 3 0 3 55 18 39
2018 Technical 43 33 13 3 7 0 0 77 10 30
2018 Administrative Support 28 26 23 13 6 2 2 56 20 47
2018 Operational 35 25 35 5 0 0 0 60 5 20
2017 Executive 12 16 31 20 20 0 0 29 40 19
2017 Scientific and Professional 44 34 11 4 4 0 4 81 8 27
2017 Administration and Foreign Services 28 35 17 7 4 3 6 69 13 65
2017 Technical 30 29 27 6 3 0 3 62 10 30
2017 Administrative Support 31 30 17 12 0 2 8 68 13 51
2017 Operational 7 47 7 25 0 0 14 63 29 15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 24 48 12 15 0 0 0 73 15 33
2019 Administration and Foreign Services 19 43 19 8 11 0 0 62 19 27
2019 Technical 24 29 32 8 8 0 0 53 16 26
2019 Administrative Support 18 27 24 14 17 0 0 45 31 53
2019 Other occupational category 36 21 36 7 0 0 0 57 7 14
2018 Scientific and Professional 22 50 17 6 6 0 0 72 11 18
2018 Administration and Foreign Services 23 23 31 15 8 0 0 46 23 39
2018 Technical 27 43 20 7 3 0 0 70 10 30
2018 Administrative Support 19 34 26 11 11 0 0 53 21 47
2018 Operational 25 40 25 10 0 0 0 65 10 20
2017 Executive 33 21 21 10 15 0 0 54 25 19
2017 Scientific and Professional 33 38 22 7 0 0 0 71 7 27
2017 Administration and Foreign Services 31 25 24 10 4 1 3 59 16 66
2017 Technical 26 37 17 17 3 0 0 63 21 30
2017 Administrative Support 28 37 23 6 4 0 2 66 10 51
2017 Operational 26 29 20 18 7 0 0 55 25 15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 15 30 24 27 3 0 0 45 30 33
2019 Administration and Foreign Services 0 15 39 27 15 0 4 16 44 27
2019 Technical 12 37 28 8 16 0 0 49 24 26
2019 Administrative Support 15 22 36 19 6 2 0 38 25 53
2018 Scientific and Professional 6 39 44 11 0 0 0 44 11 18
2018 Administration and Foreign Services 10 28 21 33 8 0 0 38 41 39
2018 Technical 13 27 40 17 3 0 0 40 20 30
2018 Administrative Support 25 29 27 10 8 0 0 54 19 48
2018 Operational 20 40 30 10 0 0 0 60 10 20
2017 Executive 20 31 31 11 7 0 0 52 17 19
2017 Scientific and Professional 11 34 30 15 11 0 0 45 26 27
2017 Administration and Foreign Services 17 40 25 10 5 1 1 58 16 66
2017 Technical 22 40 31 6 0 0 0 63 6 30
2017 Administrative Support 17 34 31 4 10 2 2 53 14 51
2017 Operational 0 40 27 13 13 0 7 43 28 15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 3 27 42 12 15 0 0 30 27 33
2019 Administration and Foreign Services 4 19 28 31 15 0 4 24 48 27
2019 Technical 8 21 32 32 8 0 0 29 39 26
2019 Administrative Support 13 18 21 33 16 0 0 31 48 53
2018 Scientific and Professional 0 61 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 8 18 28 28 18 0 0 26 46 39
2018 Technical 13 20 37 20 10 0 0 33 30 30
2018 Administrative Support 19 21 38 10 13 0 0 40 23 48
2018 Operational 20 25 40 10 5 0 0 45 15 20
2017 Executive 12 31 31 21 5 0 0 43 26 19
2017 Scientific and Professional 15 15 26 23 22 0 0 29 45 27
2017 Administration and Foreign Services 9 22 40 21 7 1 0 31 29 66
2017 Technical 17 34 33 13 3 0 0 51 17 30
2017 Administrative Support 10 33 32 10 12 2 2 45 22 51
2017 Operational 13 42 20 18 7 0 0 55 25 15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 15 24 27 24 9 0 0 39 33 33
2019 Administration and Foreign Services 4 24 24 36 13 0 0 28 48 26
2019 Technical 12 33 24 24 4 0 4 47 29 26
2019 Administrative Support 18 23 23 25 11 0 0 41 36 52
2018 Scientific and Professional 17 33 22 22 6 0 0 50 28 18
2018 Administration and Foreign Services 15 23 21 28 13 0 0 38 41 39
2018 Technical 30 30 27 10 3 0 0 60 13 30
2018 Administrative Support 25 27 19 23 6 0 0 52 29 48
2018 Operational 25 25 35 10 5 0 0 50 15 20
2017 Executive 10 31 38 16 6 0 0 41 21 19
2017 Scientific and Professional 11 18 19 45 7 0 0 29 52 27
2017 Administration and Foreign Services 14 34 27 17 4 1 3 50 22 66
2017 Technical 31 40 17 13 0 0 0 70 13 30
2017 Administrative Support 23 33 20 12 8 2 2 59 20 51
2017 Operational 7 20 47 26 0 0 0 27 26 15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 27 30 18 21 3 0 0 58 24 33
2019 Administration and Foreign Services 27 24 23 11 15 0 0 50 27 27
2019 Technical 28 33 24 8 8 0 0 61 16 26
2019 Administrative Support 32 27 17 15 8 0 0 59 23 52

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 18 45 24 9 3 0 0 64 12 33
2019 Administration and Foreign Services 15 34 24 8 19 0 0 50 27 27
2019 Technical 8 37 28 16 12 0 0 45 28 26
2019 Administrative Support 18 25 31 12 14 0 0 43 26 53
2018 Scientific and Professional 11 50 17 17 6 0 0 61 22 18
2018 Administration and Foreign Services 3 31 41 13 13 0 0 33 26 39
2018 Technical 13 43 27 3 10 0 3 59 14 30
2018 Administrative Support 24 33 17 13 13 0 0 57 26 46
2018 Operational 10 40 35 10 5 0 0 50 15 20
2017 Executive 5 27 42 10 16 0 0 32 26 19
2017 Scientific and Professional 19 37 22 11 11 0 0 56 22 27
2017 Administration and Foreign Services 19 22 39 10 4 1 3 44 15 66
2017 Technical 21 36 20 17 7 0 0 57 23 30
2017 Administrative Support 23 33 21 8 8 2 4 61 17 51
2017 Operational 7 33 35 12 13 0 0 40 25 15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 28 44 13 13 3 0 0 72 16 32
2019 Administration and Foreign Services 35 23 19 8 15 0 0 58 23 27
2019 Technical 36 41 12 8 0 0 4 79 8 26
2019 Administrative Support 48 20 21 7 2 0 2 69 9 53
2018 Scientific and Professional 24 47 12 6 6 0 6 75 13 17
2018 Administration and Foreign Services 41 26 21 3 0 0 10 74 3 39
2018 Technical 41 31 17 3 3 0 3 75 7 29
2018 Administrative Support 48 27 13 6 6 0 0 75 13 48
2018 Operational 40 30 20 5 0 0 5 74 5 20
2017 Executive 57 21 11 6 5 0 0 79 11 19
2017 Scientific and Professional 48 29 11 4 8 0 0 77 12 27
2017 Administration and Foreign Services 50 23 15 6 6 0 0 73 12 66
2017 Technical 51 26 20 3 0 0 0 77 3 30
2017 Administrative Support 43 24 14 10 6 0 4 70 16 51
2017 Operational 26 34 26 8 0 0 7 64 8 15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 73 15 3 0 0 0 9 97 0 33
2019 Administration and Foreign Services 54 11 4 4 4 4 19 85 10 27
2019 Technical 71 13 8 0 0 0 8 91 0 26
2019 Administrative Support 63 20 2 0 2 2 11 95 2 53
2019 Other occupational category 85 8 0 0 0 0 8 100 0 13
2018 Scientific and Professional 72 17 6 0 0 0 6 94 0 18
2018 Administration and Foreign Services 68 8 5 0 3 0 16 91 3 38
2018 Technical 77 13 3 0 0 0 7 96 0 30
2018 Administrative Support 65 19 8 0 6 0 2 85 6 48
2018 Operational 75 10 10 0 0 5 0 89 0 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 63 25 3 3 6 0 0 88 9 32
2019 Administration and Foreign Services 73 8 4 4 4 4 4 88 8 27
2019 Technical 67 17 4 4 8 0 0 84 12 26
2019 Administrative Support 73 12 5 2 6 0 2 87 8 53
2019 Other occupational category 64 21 0 7 7 0 0 86 14 14
2018 Scientific and Professional 67 11 0 6 6 0 11 88 13 18
2018 Administration and Foreign Services 77 5 3 0 3 0 13 94 3 39
2018 Technical 73 13 3 3 3 3 0 90 7 30
2018 Administrative Support 67 15 6 8 4 0 0 81 13 48
2018 Operational 75 10 0 0 5 5 5 94 6 20
2017 Executive 67 17 5 0 5 0 6 89 5 19
2017 Scientific and Professional 63 19 7 7 4 0 0 82 11 27
2017 Administration and Foreign Services 71 15 9 0 0 2 3 91 0 66
2017 Technical 68 15 10 3 3 0 0 83 7 30
2017 Administrative Support 68 18 2 2 6 0 4 90 8 51
2017 Operational 53 47 0 0 0 0 0 100 0 15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 33 45 6 12 3 0 0 79 15 33
2019 Administration and Foreign Services 58 27 8 4 4 0 0 85 8 27
2019 Technical 36 24 32 1 8 0 0 59 9 26
2019 Administrative Support 44 25 20 5 4 0 2 71 9 53
2018 Scientific and Professional 44 11 22 6 6 0 11 63 13 18
2018 Administration and Foreign Services 44 28 8 8 3 0 10 80 11 39
2018 Technical 30 40 20 3 3 0 3 72 7 30
2018 Administrative Support 44 29 13 8 4 0 2 74 13 48
2018 Operational 45 15 20 15 5 0 0 60 20 20
2017 Executive 63 21 5 6 5 0 0 84 11 19
2017 Scientific and Professional 45 22 7 15 11 0 0 66 26 27
2017 Administration and Foreign Services 50 26 14 8 1 0 1 77 10 66
2017 Technical 56 16 21 7 0 0 0 73 7 30
2017 Administrative Support 47 23 16 6 6 0 2 72 12 51
2017 Operational 53 20 21 7 0 0 0 72 7 15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 42 36 9 6 3 0 3 81 9 33
2019 Administration and Foreign Services 43 34 11 4 4 0 4 80 8 27
2019 Technical 39 29 12 8 12 0 0 68 20 26
2019 Administrative Support 49 19 17 7 6 0 2 69 13 53
2019 Other occupational category 29 36 21 0 14 0 0 64 14 14
2018 Scientific and Professional 56 11 6 11 6 0 11 75 19 18
2018 Administration and Foreign Services 49 26 8 10 0 0 8 81 11 39
2018 Technical 50 30 7 3 10 0 0 80 13 30
2018 Administrative Support 48 19 17 8 6 0 2 68 15 48
2018 Operational 30 40 15 10 5 0 0 70 15 20
2017 Executive 58 10 26 0 0 0 6 73 0 19
2017 Scientific and Professional 45 33 12 0 11 0 0 77 11 27
2017 Administration and Foreign Services 50 40 4 5 2 0 0 89 6 66
2017 Technical 60 20 14 3 3 0 0 80 6 30
2017 Administrative Support 46 26 12 6 6 0 4 75 12 50
2017 Operational 40 33 26 0 0 0 0 74 0 15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 34 22 3 3 0 0 38 90 5 32
2019 Administration and Foreign Services 46 12 8 0 0 0 34 88 0 27
2019 Technical 55 25 4 0 0 0 16 95 0 26
2019 Administrative Support 38 5 10 6 0 2 39 73 10 52
2019 Other occupational category 50 14 0 0 0 0 36 100 0 14
2018 Scientific and Professional 53 12 0 6 0 0 29 92 8 17
2018 Administration and Foreign Services 41 16 14 3 0 3 24 78 4 37
2018 Technical 61 14 4 0 0 0 21 95 0 28
2018 Administrative Support 40 8 4 0 0 0 48 92 0 48
2018 Operational 45 10 5 0 5 0 35 85 8 20
2017 Executive 36 30 5 0 5 0 24 87 7 19
2017 Scientific and Professional 38 22 4 7 4 0 26 80 15 27
2017 Administration and Foreign Services 54 6 10 5 3 0 22 77 10 65
2017 Technical 70 6 3 0 0 0 21 96 0 30
2017 Administrative Support 47 8 0 6 2 0 37 88 12 51
2017 Operational 34 25 0 0 0 0 41 100 0 15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 61 18 9 0 0 0 12 90 0 33
2019 Administration and Foreign Services 43 27 19 0 0 4 8 78 0 27
2019 Technical 75 17 4 0 0 0 4 96 0 26
2019 Administrative Support 44 22 19 5 4 0 6 70 10 53
2019 Other occupational category 71 14 0 14 0 0 0 86 14 14
2018 Scientific and Professional 82 6 6 0 0 0 6 94 0 17
2018 Administration and Foreign Services 41 26 13 10 0 0 10 74 11 39
2018 Technical 63 7 17 3 0 0 10 78 4 30
2018 Administrative Support 54 25 6 4 0 0 10 88 5 48
2018 Operational 55 20 10 5 0 0 10 83 6 20
2017 Executive 56 32 0 0 0 0 11 100 0 18
2017 Scientific and Professional 56 22 15 4 0 0 4 81 4 27
2017 Administration and Foreign Services 59 25 6 0 1 0 9 92 2 66
2017 Technical 77 9 3 0 0 0 10 96 0 30
2017 Administrative Support 74 12 0 6 0 2 6 94 6 51
2017 Operational 54 13 20 7 0 0 7 72 7 15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 55 21 12 6 3 0 3 78 9 33
2019 Administration and Foreign Services 54 31 0 4 8 0 4 88 12 27
2019 Technical 59 25 4 4 8 0 0 84 12 26
2019 Administrative Support 55 17 10 5 3 4 6 80 9 53
2019 Other occupational category 64 29 0 0 7 0 0 93 7 14
2018 Scientific and Professional 50 28 11 6 0 0 6 82 6 18
2018 Administration and Foreign Services 51 28 5 5 5 3 3 84 11 39
2018 Technical 53 40 0 7 0 0 0 93 7 30
2018 Administrative Support 56 10 17 8 6 0 2 68 15 48
2018 Operational 65 15 5 10 0 0 5 84 11 20
2017 Executive 67 16 6 0 6 0 6 88 6 19
2017 Scientific and Professional 56 26 11 7 0 0 0 82 7 27
2017 Administration and Foreign Services 54 21 12 3 1 0 8 82 5 66
2017 Technical 56 26 17 0 0 0 0 83 0 30
2017 Administrative Support 41 24 12 8 12 0 4 67 20 51
2017 Operational 67 8 13 0 7 6 0 79 7 15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 55 30 9 3 0 0 3 88 3 33
2019 Administration and Foreign Services 58 23 8 4 4 0 4 84 8 27
2019 Technical 71 13 16 0 0 0 0 84 0 26
2019 Administrative Support 51 35 10 0 0 0 4 90 0 53
2019 Other occupational category 43 43 0 14 0 0 0 86 14 14
2018 Scientific and Professional 44 33 6 6 6 0 6 82 12 18
2018 Administration and Foreign Services 49 21 21 5 0 0 5 73 5 39
2018 Technical 47 30 20 0 3 0 0 77 3 30
2018 Administrative Support 50 33 15 2 0 0 0 83 2 48
2018 Operational 40 40 5 5 0 0 10 89 6 20
2017 Executive 84 11 0 0 0 0 6 100 0 19
2017 Scientific and Professional 53 26 15 7 0 0 0 78 7 27
2017 Administration and Foreign Services 47 24 20 6 0 0 3 73 6 66
2017 Technical 63 3 31 3 0 0 0 67 3 30
2017 Administrative Support 67 16 10 2 2 0 4 86 4 51
2017 Operational 47 20 33 0 0 0 0 67 0 15

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 21 45 12 0 0 0 42 12 33
2019 Administration and Foreign Services 11 27 43 15 4 0 0 38 19 27
2019 Technical 0 39 29 16 16 0 0 39 32 26
2019 Administrative Support 3 27 29 27 14 0 0 30 40 53
2019 Other occupational category 7 29 50 14 0 0 0 36 14 14
2018 Scientific and Professional 11 28 50 6 6 0 0 39 11 18
2018 Administration and Foreign Services 5 13 41 36 5 0 0 18 41 39
2018 Technical 3 30 47 17 3 0 0 33 20 30
2018 Administrative Support 15 21 38 21 6 0 0 35 27 48
2018 Operational 15 25 40 20 0 0 0 40 20 20
2017 Executive 7 26 41 15 11 0 0 33 26 19
2017 Scientific and Professional 15 37 33 15 0 0 0 53 15 27
2017 Administration and Foreign Services 5 27 47 13 5 1 1 33 19 66
2017 Technical 10 24 50 17 0 0 0 34 17 30
2017 Administrative Support 6 26 53 8 6 2 0 32 14 51
2017 Operational 7 7 42 32 13 0 0 13 45 15

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 6 6 30 45 12 0 0 58 12 33
2019 Administration and Foreign Services 8 43 34 8 8 0 0 15 50 27
2019 Technical 4 20 45 28 4 0 0 32 24 26
2019 Administrative Support 17 29 30 16 8 0 0 24 46 53
2019 Other occupational category 0 21 50 14 14 0 0 29 21 14
2018 Scientific and Professional 6 6 29 41 18 0 0 59 12 17
2018 Administration and Foreign Services 13 28 31 18 10 0 0 28 41 39
2018 Technical 3 17 33 43 3 0 0 47 20 30
2018 Administrative Support 9 19 38 26 9 0 0 34 28 47
2018 Operational 5 5 65 20 5 0 0 25 10 20
2017 Executive 0 31 37 26 5 0 0 31 31 19
2017 Scientific and Professional 4 22 33 26 15 0 0 42 26 27
2017 Administration and Foreign Services 7 14 52 22 3 0 1 25 22 66
2017 Technical 3 20 33 31 13 0 0 44 23 30
2017 Administrative Support 2 14 40 39 4 0 2 44 16 51
2017 Operational 14 34 29 14 8 0 0 23 48 14
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 39 42 9 6 0 3 0 41 59 33
2019 Administration and Foreign Services 31 35 15 8 0 8 4 34 66 27
2019 Technical 16 53 20 12 0 0 0 16 84 26
2019 Administrative Support 27 34 23 2 4 10 0 30 70 53
2019 Other occupational category 29 57 7 0 0 7 0 31 69 14
2018 Scientific and Professional 61 22 11 6 0 0 0 61 39 18
2018 Administration and Foreign Services 49 21 15 3 5 5 3 53 47 39
2018 Technical 37 33 20 7 3 0 0 37 63 30
2018 Administrative Support 54 19 21 2 4 0 0 54 46 48
2018 Operational 60 25 5 0 0 5 5 67 33 20
2017 Executive 58 27 5 5 6 0 0 58 42 19
2017 Scientific and Professional 59 15 11 11 0 4 0 61 39 27
2017 Administration and Foreign Services 42 14 24 6 5 8 1 47 53 66
2017 Technical 40 19 14 21 7 0 0 40 60 30
2017 Administrative Support 47 16 14 10 12 0 2 48 52 51
2017 Operational 67 7 7 7 0 13 0 77 23 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 47 53 19
2019 Administration and Foreign Services 46 54 16
2019 Technical 38 62 22
2019 Administrative Support 33 67 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Scientific and Professional 79 21 19
2019 Administration and Foreign Services 65 35 15
2019 Technical 62 38 22
2019 Administrative Support 75 25 33
2018 Administration and Foreign Services 75 25 16
2018 Technical 61 39 18
2018 Administrative Support 62 38 21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 58 18 6 0 0 3 15 93 0 33
2019 Administration and Foreign Services 61 5 8 0 4 0 23 85 5 27
2019 Technical 61 20 4 0 0 0 16 95 0 26
2019 Administrative Support 45 21 8 3 0 8 14 85 4 52
2019 Other occupational category 57 14 0 7 7 0 14 83 17 14
2018 Scientific and Professional 67 11 0 6 6 0 11 88 13 18
2018 Administration and Foreign Services 77 5 5 0 3 0 10 91 3 39
2018 Technical 77 10 0 0 3 0 10 96 4 30
2018 Administrative Support 73 6 4 0 4 0 13 90 5 48
2018 Operational 65 10 0 0 0 5 20 100 0 20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 21 32 0 21 0 11 16 71 29 19
2019 Administration and Foreign Services 21 0 20 26 20 0 13 24 53 16
2019 Technical 9 30 28 19 9 0 5 41 30 22
2019 Administrative Support 10 31 17 21 10 2 10 46 35 33
2018 Administration and Foreign Services 29 24 35 6 0 0 6 56 6 17
2018 Technical 32 16 16 16 11 0 11 53 29 19
2018 Administrative Support 33 38 0 5 24 0 0 71 29 21
2017 Scientific and Professional 10 49 10 0 0 0 31 86 0 10
2017 Administration and Foreign Services 22 31 13 6 16 3 10 61 25 32
2017 Technical 6 28 17 17 10 6 17 43 35 18
2017 Administrative Support 8 23 15 8 26 8 11 39 42 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Scientific and Professional 0 16 0 32 16 11 26 25 75 19
2019 Administration and Foreign Services 7 0 26 26 15 0 26 9 55 16
2019 Technical 0 25 33 14 14 0 14 29 33 22
2019 Administrative Support 3 18 13 17 22 5 21 29 54 33
2018 Administration and Foreign Services 6 6 47 18 12 0 12 13 33 17
2018 Technical 11 6 22 17 28 0 17 20 53 18
2018 Administrative Support 5 10 14 29 24 10 10 18 65 21
2017 Scientific and Professional 0 30 10 10 20 0 31 43 43 10
2017 Administration and Foreign Services 3 13 25 21 32 0 7 17 57 32
2017 Technical 6 11 28 16 17 6 17 22 42 18
2017 Administrative Support 4 8 15 8 42 8 15 16 64 26
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