2019 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 20 22 13 5 0 0 60 18 25
2019 Non-visible minority 23 47 12 13 5 0 0 70 18 149
2018 Visible minority 31 49 17 4 0 0 0 80 4 28
2018 Non-visible minority 35 49 7 4 6 0 0 84 10 162
2017 Visible minority 35 42 8 10 5 0 0 77 15 38
2017 Non-visible minority 35 51 7 5 2 0 0 86 7 205

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 37 24 10 11 0 0 55 21 25
2019 Non-visible minority 21 40 16 11 12 0 0 61 23 148
2018 Visible minority 21 42 25 7 5 0 0 63 12 30
2018 Non-visible minority 25 48 15 8 5 0 0 73 13 163
2017 Visible minority 27 42 16 8 8 0 0 69 15 38
2017 Non-visible minority 22 51 11 10 5 0 0 73 15 205

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 32 21 0 3 0 0 76 3 25
2019 Non-visible minority 42 42 10 4 3 0 0 83 6 148
2018 Visible minority 69 21 10 0 0 0 0 90 0 29
2018 Non-visible minority 50 41 4 4 2 0 0 90 5 164
2017 Visible minority 56 24 10 5 5 0 0 79 10 38
2017 Non-visible minority 43 49 6 1 0 0 0 93 1 205

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 26 16 13 3 0 0 68 16 25
2019 Non-visible minority 30 47 13 7 1 0 1 78 9 148
2018 Visible minority 36 53 10 0 0 0 0 90 0 30
2018 Non-visible minority 40 44 8 6 2 0 0 84 9 164
2017 Visible minority 40 42 5 10 3 0 0 82 13 38
2017 Non-visible minority 41 45 10 2 1 0 0 86 3 205

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 17 35 21 0 0 0 44 21 25
2019 Non-visible minority 11 28 30 19 12 0 0 39 30 149
2018 Visible minority 19 41 29 10 0 0 0 60 10 29
2018 Non-visible minority 22 46 23 6 2 0 0 68 8 163
2017 Visible minority 23 40 26 8 3 0 0 64 10 38
2017 Non-visible minority 25 43 21 8 2 0 0 68 11 205

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 59 15 9 3 0 0 73 12 25
2019 Non-visible minority 10 29 29 22 10 0 0 39 32 150
2018 Visible minority 14 46 24 16 0 0 0 60 16 29
2018 Non-visible minority 21 47 22 8 2 0 0 67 10 165
2017 Visible minority 22 48 23 5 3 0 0 69 8 38
2017 Non-visible minority 23 47 18 11 0 0 0 70 12 205

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 27 19 3 0 4 0 77 3 25
2019 Non-visible minority 23 30 16 18 9 3 0 55 28 150
2018 Visible minority 23 34 20 21 2 0 0 57 23 29
2018 Non-visible minority 35 35 15 5 4 6 1 75 9 165
2017 Visible minority 26 43 10 5 8 8 0 75 14 38
2017 Non-visible minority 34 34 16 7 2 6 0 73 10 205
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 33 15 4 0 0 8 79 5 25
2019 Non-visible minority 40 35 9 5 7 0 4 78 12 150

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 33 19 3 0 0 0 78 3 25
2019 Non-visible minority 32 36 15 9 8 0 0 68 17 150
2018 Visible minority 48 22 13 8 0 2 7 76 9 30
2018 Non-visible minority 44 36 11 5 3 0 0 81 8 165
2017 Visible minority 26 64 10 0 0 0 0 90 0 38
2017 Non-visible minority 34 38 16 6 3 2 0 75 9 204

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 25 0 15 8 0 0 77 23 25
2019 Non-visible minority 29 40 14 11 7 0 0 68 18 148
2018 Visible minority 36 22 17 17 0 2 7 63 18 30
2018 Non-visible minority 36 38 12 11 3 0 0 73 14 165
2017 Visible minority 28 43 21 8 0 0 0 71 8 38
2017 Non-visible minority 30 44 11 10 4 0 0 75 14 205

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 32 17 0 3 0 0 80 3 24
2019 Non-visible minority 36 31 8 17 8 0 0 67 25 149
2018 Visible minority 36 30 22 12 0 0 0 66 12 30
2018 Non-visible minority 41 34 10 8 6 1 0 76 14 165
2017 Visible minority 34 48 5 8 5 0 0 82 13 38
2017 Non-visible minority 38 38 13 6 5 0 0 76 11 205

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 14 22 37 3 0 0 39 39 25
2019 Non-visible minority 10 21 23 23 19 4 0 33 44 149
2018 Visible minority 12 26 28 19 7 9 0 42 28 29
2018 Non-visible minority 19 31 24 17 2 8 0 53 21 163
2017 Visible minority 19 32 19 15 5 10 0 57 23 38
2017 Non-visible minority 13 33 28 13 6 6 0 49 20 205

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 13 24 42 10 0 0 25 51 25
2019 Non-visible minority 6 15 14 33 31 0 0 22 65 149
2018 Visible minority 5 29 21 26 12 7 0 37 41 29
2018 Non-visible minority 15 24 26 22 11 1 0 40 33 163
2017 Visible minority 8 34 27 21 10 0 0 42 31 38
2017 Non-visible minority 10 31 27 19 11 2 0 42 30 205

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 3 36 27 24 0 0 13 51 25
2019 Non-visible minority 3 10 16 30 37 2 0 14 69 147
2018 Visible minority 4 17 25 33 12 9 0 23 50 28
2018 Non-visible minority 6 21 28 30 12 2 0 28 43 162
2017 Visible minority 8 30 24 28 10 0 0 38 38 38
2017 Non-visible minority 6 22 33 25 9 5 0 30 36 205

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 15 26 36 20 0 0 18 56 25
2019 Non-visible minority 4 10 13 42 30 0 0 14 73 149
2018 Visible minority 5 14 17 39 19 7 0 20 62 29
2018 Non-visible minority 4 27 21 32 16 0 0 31 48 162
2017 Visible minority 8 34 19 26 10 3 0 44 37 38
2017 Non-visible minority 6 32 29 22 11 0 0 38 34 205
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 31 17 16 11 0 0 56 27 25
2019 Non-visible minority 21 41 16 9 13 0 0 62 22 149
2018 Visible minority 26 20 28 20 5 0 0 46 25 30
2018 Non-visible minority 24 41 17 10 8 0 0 65 18 163
2017 Visible minority 26 48 13 8 5 0 0 74 13 38
2017 Non-visible minority 24 39 18 14 6 0 0 63 19 204

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 51 11 13 4 0 0 71 18 25
2019 Non-visible minority 18 43 17 20 3 0 0 61 22 147
2018 Visible minority 16 49 10 23 2 0 0 65 25 30
2018 Non-visible minority 21 51 15 7 6 0 0 72 14 162
2017 Visible minority 26 48 11 13 3 0 0 74 15 38
2017 Non-visible minority 21 47 14 12 6 0 0 68 18 203

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 32 9 30 0 0 0 62 30 25
2019 Non-visible minority 31 32 16 14 7 0 0 63 21 150
2018 Visible minority 34 20 27 4 7 2 7 60 11 30
2018 Non-visible minority 31 42 12 10 5 0 0 73 15 165
2017 Visible minority 21 50 21 3 5 0 0 71 8 38
2017 Non-visible minority 26 41 15 12 5 0 0 67 18 205

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 45 14 22 7 0 0 57 28 25
2019 Non-visible minority 10 35 12 31 13 0 0 44 44 149
2018 Visible minority 8 41 15 10 25 0 0 50 35 30
2018 Non-visible minority 9 41 15 21 12 0 3 51 33 163
2017 Visible minority 6 56 18 15 5 0 0 62 20 38
2017 Non-visible minority 16 39 22 15 7 0 1 56 22 205

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 13 20 16 32 11 0 24 53 25
2019 Non-visible minority 2 12 29 33 23 1 0 14 57 150
2018 Visible minority 12 9 20 25 35 0 0 20 60 30
2018 Non-visible minority 10 25 27 26 9 3 0 36 36 164
2017 Visible minority 6 24 24 26 15 5 0 31 43 38
2017 Non-visible minority 9 34 23 21 9 3 0 44 31 205

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 8 21 21 42 0 0 16 63 25
2019 Non-visible minority 2 18 22 20 32 4 2 21 55 150
2018 Visible minority 5 17 3 15 49 2 8 25 71 30
2018 Non-visible minority 9 24 18 26 18 3 3 34 47 163
2017 Visible minority 11 16 16 32 18 8 0 29 54 38
2017 Non-visible minority 7 27 23 20 17 2 3 36 40 205

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 69 12 19 0 0 0 0 81 0 25
2019 Non-visible minority 43 23 16 2 5 1 10 74 8 150

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 18 3 2 8 8 3 86 11 25
2019 Non-visible minority 58 12 7 1 3 1 19 87 4 150

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 27 6 22 13 2 0 58 36 25
2019 Non-visible minority 27 24 21 8 8 2 9 58 19 150

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 21 8 20 13 8 0 55 37 25
2019 Non-visible minority 25 25 15 14 9 3 11 57 26 150

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 26 2 3 8 11 2 86 12 25
2019 Non-visible minority 36 19 12 8 11 1 14 64 22 150

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 73 12 10 3 3 0 0 85 5 25
2019 Non-visible minority 63 14 3 2 2 3 12 92 5 148

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 23 10 13 4 2 0 73 17 25
2019 Non-visible minority 66 9 1 4 0 9 11 93 5 149

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 81 13 0 0 3 0 3 97 3 25
2019 Non-visible minority 72 8 5 0 0 1 13 94 0 147

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 53 3 7 11 0 0 80 18 25
2019 Non-visible minority 14 42 14 17 13 0 0 56 30 149
2018 Visible minority 28 34 27 12 0 0 0 62 12 30
2018 Non-visible minority 16 48 16 14 7 0 0 64 21 164
2017 Visible minority 24 61 8 3 5 0 0 85 8 38
2017 Non-visible minority 24 48 12 11 6 0 0 72 17 205

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 35 9 3 27 0 0 62 30 25
2019 Non-visible minority 17 39 23 9 12 0 0 57 21 148
2018 Visible minority 24 39 12 17 8 0 0 63 25 30
2018 Non-visible minority 25 49 14 8 4 0 0 74 11 163
2017 Visible minority 32 55 5 3 5 0 0 87 8 38
2017 Non-visible minority 32 44 11 9 4 0 0 76 13 205

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 46 16 15 3 0 8 63 19 25
2019 Non-visible minority 11 39 21 16 12 0 0 50 29 148
2018 Visible minority 22 27 20 25 7 0 0 48 32 30
2018 Non-visible minority 18 37 23 20 3 0 0 54 23 163
2017 Visible minority 19 55 6 10 8 0 3 76 18 38
2017 Non-visible minority 21 43 19 12 5 0 0 64 17 205

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 37 23 28 3 0 0 47 30 25
2019 Non-visible minority 13 28 24 21 10 4 0 42 33 149
2018 Visible minority 19 24 27 15 8 7 0 46 26 30
2018 Non-visible minority 13 35 31 13 2 6 0 51 16 165
2017 Visible minority 7 47 25 10 10 0 0 54 21 38
2017 Non-visible minority 11 45 25 11 4 3 1 58 16 205

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 37 14 5 2 0 0 80 7 24
2019 Non-visible minority 21 41 16 16 7 0 0 62 23 148
2018 Visible minority 51 17 17 13 2 0 0 68 15 30
2018 Non-visible minority 32 36 13 10 6 0 2 70 16 163
2017 Visible minority 31 53 10 5 0 0 0 85 5 38
2017 Non-visible minority 35 33 16 11 3 1 1 69 15 205

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 56 15 0 12 0 0 73 12 25
2019 Non-visible minority 26 36 18 15 5 0 0 62 20 147
2018 Visible minority 19 45 16 7 7 0 7 68 14 30
2018 Non-visible minority 24 41 16 8 11 0 0 64 19 164
2017 Visible minority 26 50 8 13 3 0 0 76 16 38
2017 Non-visible minority 33 34 14 10 7 0 1 69 17 204

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 18 14 3 0 0 0 83 3 25
2019 Non-visible minority 44 34 4 7 10 0 2 79 17 149
2017 Visible minority 39 43 8 5 0 0 5 86 5 38
2017 Non-visible minority 39 33 14 5 4 3 2 75 9 204

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 27 49 24 25
2019 Non-visible minority 19 48 34 150
2018 Visible minority 34 33 34 30
2018 Non-visible minority 12 51 37 165
2017 Visible minority 26 55 19 38
2017 Non-visible minority 13 60 27 204

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 12 10 10 20 39 10 10
2017 Non-visible minority 37 8 8 24 8 16 25
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 59 7 2 3 0 0 89 4 25
2019 Non-visible minority 31 43 14 9 2 0 0 75 11 149
2018 Visible minority 36 46 8 8 2 0 0 82 10 30
2018 Non-visible minority 38 42 15 3 1 0 0 81 4 164
2017 Visible minority 34 55 5 3 3 0 0 90 5 38
2017 Non-visible minority 33 44 13 5 3 1 0 78 9 204

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 39 26 19 6 0 0 50 25 25
2019 Non-visible minority 9 25 29 22 14 0 0 34 37 150
2018 Visible minority 5 46 31 11 0 7 0 56 12 29
2018 Non-visible minority 19 45 20 14 1 0 0 64 15 164
2017 Visible minority 17 37 29 13 5 0 0 53 18 38
2017 Non-visible minority 17 46 19 14 3 0 0 63 18 205

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 42 49 3 0 0 3 3 46 25
2019 Non-visible minority 16 35 32 11 5 0 0 16 51 149
2018 Visible minority 15 23 43 12 0 0 7 13 41 30
2018 Non-visible minority 11 35 34 15 4 1 1 19 46 164
2017 Visible minority 2 36 38 21 3 0 0 23 38 38
2017 Non-visible minority 9 31 37 14 6 1 3 20 42 205

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 12 49 32 3 0 2 35 15 25
2019 Non-visible minority 13 32 25 20 7 2 1 28 46 147
2018 Visible minority 8 20 45 18 0 2 7 19 31 30
2018 Non-visible minority 5 18 30 27 10 7 3 40 26 163
2017 Visible minority 3 26 31 30 7 3 0 38 29 38
2017 Non-visible minority 5 17 37 19 10 5 7 33 25 204

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 28 37 8 0 0 2 8 54 25
2019 Non-visible minority 37 36 19 4 1 3 1 5 76 149
2018 Visible minority 25 31 27 8 8 0 0 17 56 30
2018 Non-visible minority 28 34 24 7 4 2 2 11 64 163
2017 Visible minority 20 24 38 16 3 0 0 19 44 38
2017 Non-visible minority 20 24 33 11 7 0 6 18 47 204

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 0 27 41 19 11 0 2 30 28 25
2019 Non-visible minority 13 23 37 26 2 0 0 28 36 149
2018 Visible minority 2 13 51 26 8 0 0 35 15 30
2018 Non-visible minority 11 30 28 23 6 0 1 30 41 161
2017 Visible minority 5 11 53 26 5 0 0 31 16 38
2017 Non-visible minority 7 21 40 19 9 1 2 29 29 202

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 23 37 13 13 0 0 26 37 25
2019 Non-visible minority 26 34 22 9 8 0 1 17 61 149
2018 Visible minority 22 23 15 24 2 0 13 30 52 30
2018 Non-visible minority 23 27 24 13 8 1 4 22 53 163
2017 Visible minority 18 17 29 26 10 0 0 36 34 38
2017 Non-visible minority 16 30 22 18 7 2 5 27 49 205

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 4 4 45 22 21 3 2 44 9 25
2019 Non-visible minority 13 21 24 22 15 4 2 39 36 149
2018 Visible minority 7 17 21 46 2 2 7 52 26 30
2018 Non-visible minority 6 17 25 34 10 2 5 48 25 163
2017 Visible minority 5 15 29 20 25 3 3 48 22 38
2017 Non-visible minority 3 14 19 31 23 4 6 60 18 205

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 23 25 19 5 0 10 27 45 25
2019 Non-visible minority 31 32 26 9 1 1 0 10 63 148
2018 Visible minority 35 21 30 5 8 0 0 14 56 30
2018 Non-visible minority 26 35 27 6 2 2 2 8 63 164
2017 Visible minority 13 32 38 10 5 3 0 16 46 38
2017 Non-visible minority 17 26 38 9 6 0 3 16 45 205

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 34 20 28 14 0 2 42 37 25
2019 Non-visible minority 15 23 37 19 4 1 0 24 39 147

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 11 37 25 16 0 0 22 41 25
2019 Non-visible minority 4 8 18 40 30 0 0 12 70 149

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 28 4 13 6 0 0 77 19 25
2019 Non-visible minority 30 36 18 9 6 1 0 67 15 150
2018 Visible minority 26 41 14 12 7 0 0 67 19 30
2018 Non-visible minority 32 50 7 9 2 0 0 83 11 163
2017 Visible minority 29 54 5 13 0 0 0 82 13 38
2017 Non-visible minority 37 44 11 5 3 0 0 81 8 205

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 39 5 3 6 0 0 86 9 25
2019 Non-visible minority 35 40 13 9 3 0 0 75 12 149
2018 Visible minority 26 61 2 12 0 0 0 86 12 30
2018 Non-visible minority 38 46 11 4 1 0 0 84 5 162
2017 Visible minority 42 48 3 5 3 0 0 90 8 38
2017 Non-visible minority 33 50 11 4 1 0 0 83 5 204

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 29 12 11 0 0 0 77 11 25
2019 Non-visible minority 26 47 16 6 4 0 0 74 10 150
2018 Visible minority 28 65 3 2 0 2 0 95 2 30
2018 Non-visible minority 37 44 12 6 2 0 0 81 7 164

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 52 19 0 5 2 0 75 5 24
2019 Non-visible minority 21 45 15 10 8 1 0 66 19 149
2018 Visible minority 26 33 32 9 0 0 0 59 9 29
2018 Non-visible minority 38 43 12 6 0 0 0 81 6 165
2017 Visible minority 29 48 8 15 0 0 0 77 15 38
2017 Non-visible minority 28 54 9 8 1 0 0 82 9 205

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 29 24 6 11 0 0 58 17 24
2019 Non-visible minority 26 45 12 9 4 4 0 74 13 150
2018 Visible minority 20 51 10 10 2 7 0 76 13 29
2018 Non-visible minority 44 44 7 1 1 2 0 90 2 164
2017 Visible minority 38 21 18 13 10 0 0 59 23 38
2017 Non-visible minority 28 50 15 5 1 1 0 79 7 205

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 47 6 11 0 0 0 83 11 25
2019 Non-visible minority 26 52 13 6 4 0 0 78 9 150
2018 Visible minority 33 53 13 0 0 0 0 87 0 29
2018 Non-visible minority 39 50 9 2 1 0 0 89 2 165
2017 Visible minority 36 59 3 3 0 0 0 95 3 38
2017 Non-visible minority 33 56 6 3 1 0 0 90 4 204

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 5 42 26 13 3 2 8 53 19 25
2019 Non-visible minority 15 30 23 15 13 1 3 47 29 150
2018 Visible minority 7 37 34 2 12 2 7 49 15 30
2018 Non-visible minority 16 49 16 11 5 2 1 67 16 164
2017 Visible minority 15 45 18 8 5 0 8 66 14 38
2017 Non-visible minority 16 38 18 14 7 5 2 58 23 205

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 42 4 6 7 8 0 81 14 25
2019 Non-visible minority 12 37 20 18 13 0 0 49 31 150
2018 Visible minority 17 40 5 24 0 13 0 66 28 30
2018 Non-visible minority 25 46 10 12 1 3 2 75 14 163
2017 Visible minority 23 40 21 13 3 0 0 64 15 38
2017 Non-visible minority 19 46 12 13 5 4 1 68 19 205

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 18 25 22 6 0 0 48 28 25
2019 Non-visible minority 12 37 26 19 6 0 0 49 25 150
2018 Visible minority 7 39 19 27 2 7 0 49 31 30
2018 Non-visible minority 29 46 18 5 1 0 0 76 6 165

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 4 17 39 9 10 0 28 53 25
2019 Non-visible minority 11 20 29 21 12 6 2 33 36 149
2018 Visible minority 4 14 10 22 25 19 7 23 63 30
2018 Non-visible minority 8 36 25 16 4 9 2 50 22 164
2017 Visible minority 11 27 24 19 7 10 3 43 30 38
2017 Non-visible minority 13 30 22 18 7 10 1 48 28 204

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 50 11 14 0 0 0 75 14 25
2019 Non-visible minority 19 54 3 17 7 0 0 73 24 149
2017 Visible minority 15 67 5 10 3 0 0 82 13 38
2017 Non-visible minority 32 49 9 8 1 0 0 81 9 205

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 20 5 16 0 0 0 79 16 25
2019 Non-visible minority 27 41 15 12 6 0 0 67 18 149
2017 Visible minority 26 59 8 7 0 0 0 85 7 38
2017 Non-visible minority 35 35 15 10 5 0 0 70 15 204

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 36 22 0 3 0 0 75 3 25
2019 Non-visible minority 25 45 12 15 2 0 0 71 17 149
2017 Visible minority 29 61 3 7 0 0 0 90 7 38
2017 Non-visible minority 35 44 13 5 1 0 1 81 6 204

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 27 6 2 3 0 0 90 4 25
2019 Non-visible minority 41 31 10 9 8 0 0 73 17 149
2017 Visible minority 56 26 5 10 3 0 0 82 13 38
2017 Non-visible minority 49 28 7 11 5 0 0 77 16 205

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 74 17 5 0 4 0 0 91 4 25
2019 Non-visible minority 46 33 9 4 6 0 0 80 11 150
2017 Visible minority 56 31 0 10 3 0 0 87 13 38
2017 Non-visible minority 51 34 6 6 2 0 0 86 8 205

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 87 7 3 0 3 0 0 94 3 23
2019 Non-visible minority 75 17 4 0 3 0 0 93 3 150
2017 Visible minority 63 34 0 3 0 0 0 97 3 38
2017 Non-visible minority 74 20 2 2 1 0 0 95 3 205

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 72 19 6 3 0 0 0 91 3 25
2019 Non-visible minority 62 22 7 3 4 0 2 86 7 150

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 51 9 3 0 0 11 87 3 25
2019 Non-visible minority 25 53 10 7 0 0 3 82 7 150

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 61 18 8 3 0 0 11 89 3 25
2019 Non-visible minority 38 39 11 3 2 3 3 83 6 150

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 13 87 30
2018 Non-visible minority 6 94 165

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 24
2019 Non-visible minority 13 87 149

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 16 23 9 6 27 0 49 20 25
2019 Non-visible minority 6 16 24 6 15 25 8 32 31 150
2018 Visible minority 7 19 26 8 10 22 8 37 26 30
2018 Non-visible minority 11 23 21 9 4 26 6 51 19 165
2017 Visible minority 8 15 28 13 2 26 8 35 23 38
2017 Non-visible minority 9 23 20 9 5 29 5 49 20 205

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 37 25 4 2 18 0 61 7 25
2019 Non-visible minority 15 27 24 13 6 13 0 49 23 150
2018 Visible minority 4 29 39 8 8 12 0 37 19 30
2018 Non-visible minority 22 41 15 8 4 8 1 70 13 165
2017 Visible minority 16 46 16 8 5 8 3 69 14 38
2017 Non-visible minority 15 41 20 7 4 13 0 64 13 205

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 12 23 7 7 30 0 47 20 24
2019 Non-visible minority 11 13 30 6 5 26 9 37 17 148
2018 Visible minority 8 10 29 7 7 32 7 31 22 30
2018 Non-visible minority 16 25 20 1 0 30 7 66 2 163
2017 Visible minority 10 27 17 13 3 26 5 54 22 38
2017 Non-visible minority 9 24 21 2 3 34 7 56 9 205

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 22 27 10 6 22 0 45 20 25
2019 Non-visible minority 18 33 22 7 3 16 2 61 12 149
2018 Visible minority 10 34 19 3 7 27 0 60 14 30
2018 Non-visible minority 29 40 14 3 1 11 2 79 4 165
2017 Visible minority 24 33 15 18 0 8 3 63 20 38
2017 Non-visible minority 20 46 16 1 3 13 0 76 5 205

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 25
2019 Non-visible minority 10 90 150
2017 Visible minority 19 81 38
2017 Non-visible minority 9 91 205

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-visible minority 67 33 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-visible minority 25 41 27 8 0 0 0 66 8 12
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 81 9 0 11 0 0 0 89 11 25
2019 Non-visible minority 54 24 11 5 6 0 0 78 11 150
2018 Visible minority 70 15 13 2 0 0 0 85 2 30
2018 Non-visible minority 53 33 7 5 3 0 0 86 7 165
2017 Visible minority 47 40 8 5 0 0 0 87 5 38
2017 Non-visible minority 47 37 8 3 3 0 0 85 7 204

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 19 44 13 6 3 0 36 19 25
2019 Non-visible minority 5 23 34 19 14 5 0 29 35 150
2018 Visible minority 15 24 40 14 0 7 0 42 15 30
2018 Non-visible minority 7 32 33 12 9 6 0 42 22 165
2017 Visible minority 13 31 25 13 13 5 0 47 27 38
2017 Non-visible minority 6 33 29 17 8 7 0 42 27 203

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 47 23 18 3 0 0 55 21 25
2019 Non-visible minority 6 20 17 35 20 2 0 26 56 150
2018 Visible minority 8 35 35 14 0 7 0 47 15 30
2018 Non-visible minority 7 39 22 19 12 2 0 47 31 165
2017 Visible minority 11 39 19 18 8 5 0 53 27 38
2017 Non-visible minority 12 37 22 19 8 1 0 50 28 205

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 23 18 19 3 0 0 61 21 25
2019 Non-visible minority 36 28 18 9 8 0 2 65 17 150
2018 Visible minority 19 14 45 2 5 7 9 39 8 29
2018 Non-visible minority 29 30 26 9 4 1 1 60 14 164
2017 Visible minority 13 32 18 15 19 0 3 46 35 38
2017 Non-visible minority 32 28 22 9 5 1 2 62 15 205

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 18 36 12 16 0 0 36 28 25
2019 Non-visible minority 8 21 30 25 16 0 0 29 42 150
2018 Visible minority 10 18 33 16 24 0 0 28 39 29
2018 Non-visible minority 3 20 39 19 19 0 0 23 38 165
2017 Visible minority 13 28 35 14 10 0 0 42 24 38
2017 Non-visible minority 9 22 31 23 14 1 0 32 37 205

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 39 22 13 11 0 0 54 24 25
2019 Non-visible minority 10 31 26 17 15 0 0 42 32 150
2018 Visible minority 15 22 31 29 3 0 0 36 33 28
2018 Non-visible minority 11 26 35 18 11 0 0 37 29 164
2017 Visible minority 16 40 24 13 6 0 2 57 19 38
2017 Non-visible minority 10 32 29 19 10 0 0 42 29 202

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 7 50 12 16 0 0 23 28 25
2019 Non-visible minority 14 18 19 27 21 0 1 32 49 149
2018 Visible minority 19 3 39 22 16 0 0 22 38 29
2018 Non-visible minority 4 20 29 24 19 0 3 25 45 165
2017 Visible minority 13 29 21 16 21 0 0 43 37 38
2017 Non-visible minority 15 17 27 22 15 1 3 33 39 205

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 27 25 2 11 0 0 62 13 25
2019 Non-visible minority 32 25 20 12 6 0 4 60 19 150
2018 Visible minority 36 22 26 13 2 0 0 59 15 29
2018 Non-visible minority 24 35 24 8 6 0 2 61 14 165
2017 Visible minority 34 40 17 8 2 0 0 74 10 38
2017 Non-visible minority 27 30 18 10 4 2 8 64 16 204

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 43 23 0 3 0 0 75 3 25
2019 Non-visible minority 20 31 24 11 13 0 0 51 24 150
2018 Visible minority 26 32 27 13 2 0 0 58 15 29
2018 Non-visible minority 23 32 27 10 8 0 0 55 18 164
2017 Visible minority 30 35 23 10 0 0 3 66 11 37
2017 Non-visible minority 29 30 23 12 5 0 1 59 17 205

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 27 24 29 8 0 0 38 38 25
2019 Non-visible minority 7 24 35 18 13 0 2 32 32 149
2018 Visible minority 14 27 31 29 0 0 0 41 29 30
2018 Non-visible minority 15 31 28 19 7 0 0 46 26 165
2017 Visible minority 14 39 34 5 8 0 0 52 13 37
2017 Non-visible minority 16 37 28 10 6 1 1 54 17 205

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 3 13 32 42 10 0 0 16 52 25
2019 Non-visible minority 7 21 27 27 15 0 2 29 43 149
2018 Visible minority 19 12 45 13 12 0 0 30 25 30
2018 Non-visible minority 11 24 30 22 12 0 0 35 34 164
2017 Visible minority 19 18 25 27 11 0 0 37 37 37
2017 Non-visible minority 11 28 33 16 10 1 0 40 27 205

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 11 42 29 7 0 0 22 36 25
2019 Non-visible minority 10 28 23 27 11 0 1 39 38 147
2018 Visible minority 22 34 7 29 8 0 0 56 37 30
2018 Non-visible minority 22 27 26 17 8 0 0 49 24 165
2017 Visible minority 19 30 19 26 5 0 0 49 32 37
2017 Non-visible minority 16 34 24 18 5 1 1 52 24 205

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 41 3 20 11 0 0 66 31 24
2019 Non-visible minority 28 25 25 13 9 0 0 53 22 149

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 48 17 4 16 0 0 63 20 25
2019 Non-visible minority 14 31 28 14 13 0 0 45 27 149
2018 Visible minority 7 31 47 14 2 0 0 37 15 30
2018 Non-visible minority 12 33 30 11 13 0 1 46 25 163
2017 Visible minority 22 32 27 11 8 0 0 54 19 37
2017 Non-visible minority 18 30 29 12 7 1 2 50 20 205

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 23 15 10 8 0 0 67 18 25
2019 Non-visible minority 37 29 19 7 6 0 3 68 13 148
2018 Visible minority 34 29 22 2 0 0 13 73 2 30
2018 Non-visible minority 44 29 15 4 3 0 5 76 8 163
2017 Visible minority 35 39 13 5 5 0 3 76 11 38
2017 Non-visible minority 51 23 15 6 4 0 2 75 10 205

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 67 25 0 0 8 0 0 92 8 25
2019 Non-visible minority 65 10 5 2 0 2 15 91 3 148
2018 Visible minority 68 14 4 0 0 0 14 96 0 29
2018 Non-visible minority 70 13 5 0 3 0 8 91 3 165

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 70 9 4 11 6 0 0 79 17 25
2019 Non-visible minority 71 13 4 2 5 2 3 89 7 148
2018 Visible minority 54 17 7 5 8 0 8 78 15 30
2018 Non-visible minority 78 8 3 2 2 1 6 92 5 165
2017 Visible minority 61 26 8 0 3 0 3 89 3 38
2017 Non-visible minority 69 17 6 2 3 1 2 89 6 205

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 17 7 3 10 0 0 80 13 25
2019 Non-visible minority 42 29 18 5 4 0 1 72 10 149
2018 Visible minority 37 26 18 0 10 0 10 69 11 30
2018 Non-visible minority 40 31 13 8 3 0 5 75 12 165
2017 Visible minority 53 27 13 3 3 0 3 82 5 38
2017 Non-visible minority 49 23 14 8 4 0 1 73 13 205

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 35 17 4 3 0 0 76 7 25
2019 Non-visible minority 43 28 11 7 8 0 2 72 16 149
2018 Visible minority 37 22 16 8 7 0 10 65 17 30
2018 Non-visible minority 52 24 10 8 3 0 3 78 11 165
2017 Visible minority 42 45 5 5 0 0 3 89 5 38
2017 Non-visible minority 50 25 15 3 5 0 2 77 8 204

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 4 13 0 0 3 29 82 0 25
2019 Non-visible minority 45 17 5 3 0 0 30 89 4 148
2018 Visible minority 36 25 0 7 2 0 30 88 12 30
2018 Non-visible minority 48 12 11 3 0 1 26 82 3 160
2017 Visible minority 45 21 10 0 0 0 23 87 0 38
2017 Non-visible minority 50 12 4 4 2 0 27 86 9 203

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 15 25 3 0 0 0 73 3 25
2019 Non-visible minority 52 24 11 2 1 2 8 84 3 150
2018 Visible minority 49 27 14 0 0 0 10 85 0 30
2018 Non-visible minority 56 19 10 7 0 0 8 81 8 164
2017 Visible minority 60 24 14 0 0 0 3 86 0 38
2017 Non-visible minority 62 19 5 2 1 1 9 90 4 204

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 65 12 11 10 0 3 0 78 10 25
2019 Non-visible minority 56 25 5 3 7 0 4 85 10 150
2018 Visible minority 48 19 13 4 8 0 8 72 13 30
2018 Non-visible minority 58 28 4 7 2 1 1 87 9 165
2017 Visible minority 47 22 10 5 10 2 3 73 16 38
2017 Non-visible minority 56 21 13 4 3 0 3 80 7 205

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 35 12 0 8 0 0 80 8 25
2019 Non-visible minority 61 23 9 4 0 0 3 86 5 150
2018 Visible minority 50 22 12 8 0 0 8 78 9 30
2018 Non-visible minority 50 26 18 2 2 0 1 78 4 165
2017 Visible minority 63 23 5 6 0 0 3 89 6 38
2017 Non-visible minority 56 16 21 3 1 0 2 74 4 205

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 28 46 15 0 0 0 38 15 25
2019 Non-visible minority 7 28 36 20 10 0 0 35 29 150
2018 Visible minority 12 13 44 31 0 0 0 24 31 30
2018 Non-visible minority 6 22 42 25 6 0 0 28 30 165
2017 Visible minority 5 32 49 8 6 0 0 37 13 38
2017 Non-visible minority 8 25 45 15 5 1 0 33 21 205

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 0 45 35 5 15 0 0 20 45 25
2019 Non-visible minority 10 26 38 21 5 0 0 26 36 149
2018 Visible minority 0 23 36 31 10 0 0 41 23 30
2018 Non-visible minority 10 20 36 26 8 0 0 34 30 163
2017 Visible minority 5 16 43 36 0 0 0 36 21 38
2017 Non-visible minority 4 20 41 25 8 0 1 33 25 204
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 36 16 8 3 0 8 32 68 25
2019 Non-visible minority 29 41 16 6 0 7 0 31 69 150
2018 Visible minority 52 8 24 0 15 2 0 52 48 30
2018 Non-visible minority 46 28 17 4 2 2 2 48 52 165
2017 Visible minority 47 5 15 20 10 3 0 49 51 38
2017 Non-visible minority 48 19 17 6 4 4 1 51 49 205

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 15
2019 Non-visible minority 40 60 95

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 66 34 14
2019 Non-visible minority 69 31 93
2018 Visible minority 64 36 11
2018 Non-visible minority 66 34 78

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 55 8 10 0 0 5 21 86 0 24
2019 Non-visible minority 58 14 7 1 2 1 17 89 3 149
2018 Visible minority 73 10 0 2 8 2 6 89 11 30
2018 Non-visible minority 73 8 3 0 2 0 13 94 3 165

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 23 22 23 4 0 0 51 27 14
2019 Non-visible minority 13 20 18 20 13 2 14 40 39 95
2018 Visible minority 14 47 32 0 7 0 0 61 7 11
2018 Non-visible minority 38 18 18 10 6 1 9 63 18 80
2017 Visible minority 5 37 15 12 26 0 5 44 40 19
2017 Non-visible minority 16 30 14 7 11 4 18 58 24 94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 0 9 22 44 7 0 18 10 62 14
2019 Non-visible minority 4 15 25 15 17 2 22 25 42 95
2018 Visible minority 0 3 60 21 15 0 0 3 37 11
2018 Non-visible minority 8 11 23 18 17 7 16 25 46 79
2017 Visible minority 0 16 5 28 41 5 5 18 76 19
2017 Non-visible minority 4 12 22 11 27 5 18 21 49 94
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