2019 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 42 13 18 4 0 0 65 22 67
2019 Female gender 26 44 14 9 6 0 0 70 15 106
2018 Male gender 32 54 8 2 4 0 0 86 6 75
2018 Female gender 36 44 8 5 6 0 0 80 11 113
2017 Male gender 33 53 7 4 2 0 0 87 6 109
2017 Female gender 36 47 7 7 3 0 0 83 10 134

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 17 42 13 13 15 0 0 59 28 66
2019 Female gender 22 39 21 8 10 0 0 61 19 106
2018 Male gender 23 54 12 7 4 0 0 77 11 75
2018 Female gender 26 42 18 9 5 0 0 68 14 116
2017 Male gender 24 53 12 8 4 0 0 77 12 109
2017 Female gender 22 46 13 12 7 0 0 69 19 134

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 46 11 2 2 0 0 85 4 67
2019 Female gender 43 36 13 4 3 0 0 80 7 105
2018 Male gender 44 49 3 3 0 0 0 93 3 76
2018 Female gender 60 29 5 3 2 0 0 89 6 115
2017 Male gender 41 53 4 1 1 0 0 94 2 109
2017 Female gender 49 40 8 2 1 0 0 88 4 134

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 48 17 8 0 0 2 75 8 66
2019 Female gender 36 41 11 8 3 0 0 78 11 106
2018 Male gender 38 47 11 3 1 0 0 85 4 76
2018 Female gender 40 44 6 7 2 0 0 84 10 116
2017 Male gender 36 50 9 4 0 0 0 87 4 109
2017 Female gender 45 40 9 3 2 0 0 86 5 134

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 12 23 32 27 6 0 0 35 33 66
2019 Female gender 16 27 31 13 13 0 0 43 26 107
2018 Male gender 20 47 27 5 1 0 0 67 6 77
2018 Female gender 24 42 23 9 2 0 0 66 11 113
2017 Male gender 21 47 21 9 2 1 0 68 11 109
2017 Female gender 28 39 22 8 3 0 0 67 11 134

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 30 32 17 12 0 0 39 29 67
2019 Female gender 11 37 23 21 7 0 0 49 28 107
2018 Male gender 23 52 18 7 1 0 0 75 8 77
2018 Female gender 17 44 27 10 2 0 0 61 12 115
2017 Male gender 19 51 20 9 1 1 0 71 10 109
2017 Female gender 25 45 18 11 1 0 0 70 12 134

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 30 23 24 3 1 1 50 27 67
2019 Female gender 32 31 12 9 11 4 0 66 21 107
2018 Male gender 35 32 22 8 1 2 0 69 9 77
2018 Female gender 32 36 12 7 5 7 2 74 13 115
2017 Male gender 30 37 17 8 3 5 0 71 11 109
2017 Female gender 36 35 13 6 3 7 1 76 10 134
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 38 29 9 6 8 0 11 75 16 67
2019 Female gender 41 39 12 4 4 0 0 80 8 107

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 41 30 15 2 13 0 0 71 15 67
2019 Female gender 30 38 17 12 3 0 0 68 15 107
2018 Male gender 46 37 12 5 1 0 0 83 6 77
2018 Female gender 44 32 11 6 4 0 2 78 10 116
2017 Male gender 35 39 16 6 2 3 0 76 8 108
2017 Female gender 31 45 14 5 3 1 0 78 8 134

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 33 6 15 7 0 0 73 22 66
2019 Female gender 28 39 16 9 8 0 0 67 17 106
2018 Male gender 36 41 10 12 1 0 0 77 13 77
2018 Female gender 35 30 16 12 4 0 2 67 17 116
2017 Male gender 32 45 8 10 4 1 0 78 14 109
2017 Female gender 28 43 16 10 3 0 0 71 13 134

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 38 34 9 11 7 0 0 73 18 67
2019 Female gender 36 30 10 17 7 0 0 66 24 105
2018 Male gender 46 29 15 7 3 0 0 75 10 77
2018 Female gender 36 37 9 10 6 1 0 73 17 116
2017 Male gender 38 39 13 6 5 0 0 77 10 109
2017 Female gender 38 39 11 7 5 0 0 77 12 134

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 9 21 21 26 20 4 0 31 48 66
2019 Female gender 16 20 24 24 14 1 0 37 39 107
2018 Male gender 15 27 23 22 2 10 0 47 27 76
2018 Female gender 19 32 26 12 4 6 0 55 17 114
2017 Male gender 13 29 28 13 6 10 0 47 22 109
2017 Female gender 15 35 26 12 6 5 0 53 19 134

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 9 14 19 30 28 0 0 22 58 66
2019 Female gender 6 16 14 37 27 0 0 22 64 107
2018 Male gender 20 17 31 27 6 0 0 37 32 76
2018 Female gender 9 32 21 20 15 4 0 42 36 114
2017 Male gender 6 33 30 17 10 4 0 41 28 109
2017 Female gender 13 31 24 22 10 0 0 44 32 134

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 3 12 21 20 41 3 0 16 63 66
2019 Female gender 6 7 20 36 30 1 0 13 68 105
2018 Male gender 8 19 29 31 8 4 0 28 41 75
2018 Female gender 4 22 27 31 14 2 0 27 46 113
2017 Male gender 6 22 33 22 11 6 0 30 35 109
2017 Female gender 8 24 31 28 7 2 0 32 36 134

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 6 11 21 36 26 0 0 17 62 66
2019 Female gender 2 11 11 45 30 1 0 13 76 107
2018 Male gender 4 27 22 33 12 2 0 31 46 76
2018 Female gender 4 24 19 34 19 0 0 28 52 113
2017 Male gender 6 33 32 16 12 2 0 39 28 109
2017 Female gender 7 32 23 28 11 0 0 39 39 134
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 42 16 6 17 0 0 61 23 67
2019 Female gender 23 38 17 13 9 0 0 60 23 106
2018 Male gender 24 40 20 10 6 0 0 64 16 76
2018 Female gender 25 35 18 13 9 0 0 61 22 115
2017 Male gender 25 37 22 13 3 0 0 63 15 108
2017 Female gender 23 42 13 13 8 0 0 66 22 134

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 47 17 22 0 0 0 62 22 65
2019 Female gender 19 44 16 16 5 0 0 63 21 106
2018 Male gender 21 51 18 5 6 0 0 71 11 76
2018 Female gender 20 49 12 14 5 0 0 70 19 114
2017 Male gender 20 51 17 11 2 0 0 70 13 108
2017 Female gender 24 45 10 13 8 0 0 69 21 133

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 34 27 11 18 9 0 0 61 28 67
2019 Female gender 28 35 18 15 4 0 0 63 19 107
2018 Male gender 32 44 13 6 5 0 0 76 11 77
2018 Female gender 30 35 15 11 6 0 2 67 17 116
2017 Male gender 24 41 18 11 5 1 0 66 15 109
2017 Female gender 26 44 14 10 6 0 0 70 16 134

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 7 36 17 29 12 0 0 43 41 67
2019 Female gender 11 38 9 30 11 0 0 49 42 106
2018 Male gender 7 47 14 21 9 0 1 55 31 76
2018 Female gender 10 37 15 18 18 0 3 48 36 115
2017 Male gender 12 39 30 14 5 0 0 51 19 109
2017 Female gender 17 44 14 15 8 0 1 62 23 134

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 1 13 30 33 21 3 0 14 55 67
2019 Female gender 5 12 26 28 27 2 0 17 56 107
2018 Male gender 12 22 38 15 13 0 0 34 28 77
2018 Female gender 9 22 17 35 14 3 0 33 50 115
2017 Male gender 7 35 31 18 7 3 0 42 26 109
2017 Female gender 10 30 17 25 12 4 1 42 39 134

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 1 11 23 29 31 2 3 13 63 67
2019 Female gender 5 21 22 14 37 1 0 26 52 107
2018 Male gender 12 25 18 28 14 2 1 39 43 76
2018 Female gender 4 21 15 22 30 1 6 28 56 115
2017 Male gender 7 28 24 22 16 1 2 36 39 109
2017 Female gender 8 24 21 22 18 4 3 34 43 134

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 51 23 13 1 4 0 8 81 5 67
2019 Female gender 46 20 18 2 5 1 8 73 7 107

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 52 19 6 1 3 4 16 88 5 67
2019 Female gender 62 9 7 1 4 0 16 85 6 107

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 21 32 23 12 6 1 6 56 19 67
2019 Female gender 31 20 16 10 11 3 9 58 24 107

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 31 16 16 7 4 8 57 26 67
2019 Female gender 29 19 13 14 12 4 9 55 30 107

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 36 24 10 3 9 5 12 73 15 67
2019 Female gender 39 17 11 9 12 1 11 63 24 107

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 69 20 1 0 1 1 8 98 1 66
2019 Female gender 61 9 7 4 4 3 11 83 9 106

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 64 10 3 11 1 4 9 84 13 66
2019 Female gender 63 13 3 1 1 10 9 93 3 107

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 77 9 5 0 0 1 9 95 0 67
2019 Female gender 72 9 4 0 1 1 13 94 1 104

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 52 13 8 17 0 0 61 25 67
2019 Female gender 19 38 12 20 10 0 0 58 30 106
2018 Male gender 19 43 21 10 7 0 0 62 17 76
2018 Female gender 17 49 15 15 5 0 0 65 20 116
2017 Male gender 24 48 13 9 6 0 0 73 15 109
2017 Female gender 24 52 10 9 6 0 0 75 15 134

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 14 38 23 3 21 0 0 53 24 66
2019 Female gender 21 41 19 11 9 0 0 61 20 106
2018 Male gender 22 49 15 9 5 0 0 72 14 76
2018 Female gender 28 46 13 9 4 0 0 73 13 115
2017 Male gender 28 45 12 9 4 0 1 74 14 109
2017 Female gender 35 46 8 7 3 0 0 81 11 134

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 8 41 26 12 10 0 3 50 23 67
2019 Female gender 12 41 15 20 12 0 0 54 31 105
2018 Male gender 19 36 29 12 3 0 0 56 15 75
2018 Female gender 18 35 16 28 3 0 0 53 32 116
2017 Male gender 19 50 18 9 3 0 1 70 12 109
2017 Female gender 21 41 17 14 7 0 1 63 21 134

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 11 29 20 22 14 4 0 42 38 66
2019 Female gender 11 31 27 22 5 3 0 44 28 107
2018 Male gender 11 35 31 14 3 5 0 49 18 77
2018 Female gender 16 33 30 12 3 6 0 52 16 116
2017 Male gender 9 50 26 7 4 4 1 61 11 109
2017 Female gender 11 43 24 14 6 2 1 55 20 134

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 44 14 9 6 0 0 71 15 67
2019 Female gender 21 38 17 19 6 0 0 59 24 104
2018 Male gender 34 40 10 9 5 0 1 76 14 76
2018 Female gender 35 29 17 12 5 0 2 66 17 115
2017 Male gender 33 34 22 8 2 1 0 68 10 109
2017 Female gender 34 39 9 12 4 0 2 74 16 134

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 30 38 18 13 1 0 0 68 14 66
2019 Female gender 22 40 16 13 10 0 0 61 22 105
2018 Male gender 21 56 17 5 0 0 0 77 5 76
2018 Female gender 24 31 15 10 18 0 2 55 29 116
2017 Male gender 40 35 17 5 2 1 0 76 7 108
2017 Female gender 25 39 10 15 9 0 1 64 25 134

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 35 3 5 12 0 3 80 17 66
2019 Female gender 50 29 8 8 5 0 0 79 14 107
2017 Male gender 29 43 12 5 4 3 4 78 10 108
2017 Female gender 46 28 15 5 2 1 1 77 8 134

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Male gender 21 48 31 67
2019 Female gender 20 49 32 107
2018 Male gender 16 52 33 77
2018 Female gender 16 46 38 116
2017 Male gender 15 65 20 109
2017 Female gender 15 56 30 133

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Male gender 38 0 20 39 0 3 13
2019 Female gender 26 18 12 29 0 14 17
2018 Male gender 35 15 18 18 15 0 11
2018 Female gender 38 6 18 11 11 14 19
2017 Male gender 39 0 12 25 12 13 16
2017 Female gender 22 16 5 21 21 16 19
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 35 47 7 11 0 0 0 81 11 67
2019 Female gender 27 47 17 6 3 0 0 74 9 106
2018 Male gender 33 45 18 2 2 0 0 78 4 76
2018 Female gender 42 41 10 5 1 0 0 83 6 116
2017 Male gender 30 48 14 3 3 3 0 80 5 108
2017 Female gender 36 44 10 7 4 0 0 80 11 134

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 11 25 29 22 14 0 0 36 36 67
2019 Female gender 8 29 28 22 13 0 0 37 35 107
2018 Male gender 15 48 23 11 1 2 0 65 12 75
2018 Female gender 19 44 20 16 1 0 0 63 17 116
2017 Male gender 12 43 25 15 4 1 0 56 19 109
2017 Female gender 21 47 16 13 3 0 0 67 16 134

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 33 38 10 4 0 1 14 47 67
2019 Female gender 13 38 34 10 4 1 1 14 52 105
2018 Male gender 13 28 41 10 6 0 2 16 42 76
2018 Female gender 11 36 31 17 1 1 2 20 48 116
2017 Male gender 5 30 37 17 6 2 4 24 37 109
2017 Female gender 9 34 38 13 4 0 1 17 44 134

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 8 33 29 23 6 1 0 29 42 67
2019 Female gender 14 25 30 21 7 2 2 29 41 103
2018 Male gender 5 16 32 28 12 5 2 42 23 76
2018 Female gender 7 21 33 23 6 6 4 32 30 115
2017 Male gender 3 16 35 23 11 6 6 39 21 109
2017 Female gender 7 19 37 19 9 4 6 30 28 133

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 35 26 9 1 3 1 10 63 67
2019 Female gender 42 35 18 2 1 1 1 3 78 105
2018 Male gender 25 37 20 10 6 0 3 16 63 75
2018 Female gender 30 32 28 4 4 1 1 8 63 116
2017 Male gender 15 23 39 12 8 0 4 20 39 108
2017 Female gender 23 26 29 11 5 0 6 17 53 134

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 12 14 45 24 5 0 0 29 26 67
2019 Female gender 10 31 31 26 1 0 1 28 41 105
2018 Male gender 10 25 33 21 8 0 2 30 36 74
2018 Female gender 9 29 32 25 5 0 0 30 38 115
2017 Male gender 7 19 44 19 9 0 1 28 27 107
2017 Female gender 6 20 40 23 7 1 2 31 28 133

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 21 30 29 14 6 0 0 19 51 67
2019 Female gender 27 33 20 7 11 1 1 18 61 105
2018 Male gender 17 31 23 15 7 2 5 24 52 76
2018 Female gender 29 23 22 15 5 0 6 21 55 115
2017 Male gender 15 27 26 18 7 4 4 27 45 109
2017 Female gender 17 28 22 21 7 1 4 30 47 134

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 7 18 28 22 17 4 3 42 27 67
2019 Female gender 15 18 27 20 15 3 2 37 34 105
2018 Male gender 6 2 32 42 8 2 7 55 9 75
2018 Female gender 6 28 19 32 9 0 4 43 36 116
2017 Male gender 3 10 16 34 27 5 6 68 15 109
2017 Female gender 3 17 26 25 20 3 6 50 22 134

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 27 29 10 3 3 3 15 55 66
2019 Female gender 32 31 25 12 0 0 0 12 63 106
2018 Male gender 19 38 29 7 4 0 2 11 59 76
2018 Female gender 35 29 27 5 2 1 1 8 65 116
2017 Male gender 13 25 37 12 11 0 3 23 39 109
2017 Female gender 20 28 40 7 2 1 1 9 50 134

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 12 15 38 23 10 2 0 33 28 67
2019 Female gender 14 32 32 18 3 1 1 21 46 103

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 4 10 27 38 21 0 0 14 60 67
2019 Female gender 7 7 17 38 31 0 0 14 69 106

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 38 13 10 8 0 0 69 18 67
2019 Female gender 34 33 17 9 5 2 0 68 15 107
2018 Male gender 35 47 6 12 1 0 0 81 13 76
2018 Female gender 29 50 10 8 3 0 0 79 11 115
2017 Male gender 34 44 14 8 1 0 0 77 9 109
2017 Female gender 37 47 7 5 4 0 0 84 9 134

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 32 42 15 6 4 0 0 75 10 66
2019 Female gender 40 38 10 10 3 0 0 77 13 107
2018 Male gender 33 52 12 1 1 0 0 86 2 75
2018 Female gender 38 45 8 9 0 0 0 83 9 115
2017 Male gender 32 51 12 3 2 0 0 84 5 109
2017 Female gender 37 48 8 5 1 0 0 85 7 133

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 35 23 9 7 0 1 61 16 67
2019 Female gender 32 51 10 6 0 0 0 84 6 107
2018 Male gender 35 44 11 6 3 0 1 79 9 76
2018 Female gender 36 49 10 5 0 0 0 86 5 116

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 20 46 14 8 13 0 0 66 21 66
2019 Female gender 20 47 18 8 5 2 0 69 13 106
2018 Male gender 37 42 14 7 1 0 0 78 8 77
2018 Female gender 37 42 16 6 0 0 0 79 6 115
2017 Male gender 21 60 12 6 1 0 0 81 7 109
2017 Female gender 33 48 6 11 1 1 0 82 12 134

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 21 47 9 12 6 5 0 72 19 66
2019 Female gender 30 41 18 6 4 1 0 71 10 107
2018 Male gender 36 49 9 1 3 2 0 87 4 77
2018 Female gender 45 43 6 3 0 2 0 90 4 114
2017 Male gender 32 42 18 7 2 0 0 73 9 109
2017 Female gender 27 50 12 6 4 1 0 78 10 134

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 44 14 11 5 0 0 71 16 67
2019 Female gender 27 58 10 4 1 0 0 85 4 107
2018 Male gender 31 64 5 0 1 0 0 95 1 77
2018 Female gender 44 40 13 2 0 0 0 84 3 115
2017 Male gender 32 60 6 2 1 0 0 92 3 108
2017 Female gender 37 54 5 4 1 0 0 90 5 134

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 18 25 28 11 14 1 4 45 26 67
2019 Female gender 10 38 21 18 9 2 3 49 28 107
2018 Male gender 13 57 20 6 3 1 0 70 9 76
2018 Female gender 17 38 18 13 8 3 4 58 22 116
2017 Male gender 15 41 16 12 9 5 3 61 22 109
2017 Female gender 17 38 19 14 5 3 3 58 21 134

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 30 19 19 14 3 0 46 34 67
2019 Female gender 15 46 17 14 8 0 0 61 22 107
2018 Male gender 16 50 12 13 1 7 1 72 15 76
2018 Female gender 30 42 8 14 1 2 2 75 17 115
2017 Male gender 16 48 15 15 5 2 0 65 20 109
2017 Female gender 23 44 12 11 5 4 1 70 17 134

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 12 39 29 12 7 0 0 52 19 67
2019 Female gender 17 30 25 23 5 0 0 47 28 107
2018 Male gender 26 52 13 6 1 2 0 79 7 77
2018 Female gender 27 40 21 11 0 0 0 67 12 116

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 18 21 27 13 8 1 32 45 67
2019 Female gender 14 16 32 22 10 4 1 32 34 106
2018 Male gender 7 36 24 16 5 11 1 49 23 76
2018 Female gender 7 31 22 17 9 9 5 45 30 116
2017 Male gender 16 31 19 16 7 9 1 53 26 108
2017 Female gender 10 28 25 19 7 10 1 42 30 134

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 70 0 15 5 0 0 80 20 67
2019 Female gender 27 42 7 18 6 0 0 69 25 106
2017 Male gender 24 56 9 9 2 0 0 80 11 109
2017 Female gender 35 48 9 8 1 0 0 83 9 134

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 24 40 12 15 8 0 0 65 23 67
2019 Female gender 36 36 14 10 4 0 0 73 14 106
2017 Male gender 30 40 16 10 4 0 0 70 14 109
2017 Female gender 38 38 12 8 4 0 0 76 12 133

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 17 59 9 12 3 0 0 76 15 67
2019 Female gender 34 34 17 13 2 0 0 68 15 106
2017 Male gender 31 51 15 3 0 0 0 82 3 108
2017 Female gender 38 43 9 7 1 0 2 83 9 134

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 36 34 11 11 8 0 0 70 19 67
2019 Female gender 50 29 8 6 6 0 0 79 12 106
2017 Male gender 50 31 8 7 4 0 0 80 12 109
2017 Female gender 50 26 6 14 5 0 0 76 18 134

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 46 32 10 6 7 0 0 77 13 67
2019 Female gender 55 30 8 2 5 0 0 84 8 107
2017 Male gender 51 36 6 6 2 0 0 87 7 109
2017 Female gender 52 33 5 7 2 0 1 85 10 134

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 77 16 4 0 3 0 0 93 3 66
2019 Female gender 78 15 4 0 3 0 0 93 3 106
2017 Male gender 71 24 3 1 1 0 1 95 2 109
2017 Female gender 74 21 1 3 1 0 0 95 4 134

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 55 23 10 4 6 0 2 79 11 67
2019 Female gender 70 21 4 1 1 1 1 93 3 107

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 53 12 7 1 0 3 79 8 67
2019 Female gender 27 55 9 4 0 0 5 87 4 107

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 45 37 5 5 3 1 3 85 9 67
2019 Female gender 40 36 14 1 1 2 6 82 2 107

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 12 88 67
2019 Female gender 8 92 107
2018 Male gender 6 94 77
2018 Female gender 7 93 116

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 11 89 67
2019 Female gender 15 85 105

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 18 29 6 17 18 1 35 29 67
2019 Female gender 7 14 21 5 12 29 12 36 28 107
2018 Male gender 11 23 30 5 5 19 8 46 13 77
2018 Female gender 11 22 15 12 6 29 6 50 27 116
2017 Male gender 10 28 21 9 5 22 3 52 20 109
2017 Female gender 9 17 21 10 4 33 7 43 22 134

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 27 23 7 11 13 0 53 20 67
2019 Female gender 12 31 25 15 2 13 1 50 20 107
2018 Male gender 19 44 21 8 2 3 3 67 11 77
2018 Female gender 20 35 18 8 7 12 0 62 17 116
2017 Male gender 13 49 15 9 5 9 0 68 15 109
2017 Female gender 17 36 23 6 4 14 1 61 12 134

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 11 89 67
2019 Female gender 5 95 106

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 6 94 66
2019 Female gender 10 90 104

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 16 13 37 2 8 20 4 38 13 65
2019 Female gender 10 13 23 10 3 30 11 39 22 106
2018 Male gender 15 26 23 1 1 26 8 62 3 76
2018 Female gender 15 20 20 3 2 33 7 59 8 115
2017 Male gender 11 25 24 2 4 28 6 55 8 109
2017 Female gender 7 25 16 4 3 36 8 58 13 134

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 22 26 20 8 6 15 3 58 17 66
2019 Female gender 14 35 25 8 1 16 1 59 11 107
2018 Male gender 25 46 15 1 1 10 2 80 2 77
2018 Female gender 28 34 15 4 2 15 0 74 8 116
2017 Male gender 20 47 21 0 4 9 0 73 4 109
2017 Female gender 22 42 12 7 1 15 1 76 10 134

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 15 85 67
2019 Female gender 8 92 107
2017 Male gender 11 89 109
2017 Female gender 9 91 134

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Male gender 52 48 12
2017 Female gender 67 33 12
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 62 18 6 4 11 0 0 80 14 67
2019 Female gender 54 26 11 8 1 1 0 80 9 107
2018 Male gender 50 34 7 9 1 0 0 84 9 77
2018 Female gender 60 28 8 1 4 0 0 87 5 116
2017 Male gender 44 39 11 3 3 0 0 83 6 108
2017 Female gender 50 37 6 4 3 0 0 87 7 134

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 6 6 21 48 0 0 19 15 59 10
2019 Female gender 0 11 30 44 5 0 10 12 54 26

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 2 29 34 15 15 5 0 33 31 67
2019 Female gender 11 18 37 21 11 2 0 29 33 107
2018 Male gender 6 33 39 9 6 7 0 42 17 77
2018 Female gender 10 29 32 14 10 5 0 42 25 116
2017 Male gender 7 32 32 13 8 7 0 43 22 108
2017 Female gender 7 34 25 19 9 6 0 43 30 133

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 3 25 22 35 15 1 0 28 50 67
2019 Female gender 7 24 16 31 19 2 0 32 51 107
2018 Male gender 8 36 31 12 6 6 0 47 20 77
2018 Female gender 7 40 18 22 13 0 0 47 35 116
2017 Male gender 13 36 26 12 8 3 1 51 21 109
2017 Female gender 11 39 17 25 8 0 0 50 33 134

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 34 8 8 8 0 0 77 16 67
2019 Female gender 29 23 26 12 7 0 2 53 20 107
2018 Male gender 31 29 28 6 3 2 1 61 10 77
2018 Female gender 24 26 29 10 5 2 4 53 16 114
2017 Male gender 33 28 25 7 3 2 2 63 10 109
2017 Female gender 25 29 19 13 11 1 2 56 24 134

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 22 29 26 9 0 0 37 34 67
2019 Female gender 5 19 33 21 22 0 0 24 43 107
2018 Male gender 3 25 43 20 8 0 0 28 29 77
2018 Female gender 4 15 35 17 29 0 0 19 46 115
2017 Male gender 9 29 31 20 9 2 0 39 30 109
2017 Female gender 11 18 32 22 16 0 1 29 39 134

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 17 30 31 10 12 0 0 47 22 67
2019 Female gender 7 34 21 20 17 0 0 41 37 107
2018 Male gender 11 23 40 24 1 0 0 34 25 75
2018 Female gender 10 27 29 17 17 0 0 37 34 115
2017 Male gender 10 31 33 17 8 1 1 41 25 107
2017 Female gender 12 35 24 19 9 0 1 48 28 133

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 19 21 27 14 0 2 36 43 67
2019 Female gender 14 12 26 23 25 0 0 26 48 106
2018 Male gender 5 22 34 25 12 0 3 28 37 77
2018 Female gender 7 14 27 24 24 0 3 22 50 115
2017 Male gender 17 18 28 20 15 1 2 36 36 109
2017 Female gender 15 19 24 22 18 1 2 35 41 134

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 45 28 17 4 4 0 1 75 8 67
2019 Female gender 25 22 24 15 9 0 5 50 26 107
2018 Male gender 25 38 30 3 3 0 1 63 6 77
2018 Female gender 26 29 20 14 7 0 3 58 22 115
2017 Male gender 33 31 17 7 3 3 7 70 12 109
2017 Female gender 24 33 19 12 4 1 7 61 18 133

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 30 36 24 6 4 0 0 66 10 67
2019 Female gender 16 32 23 12 17 0 0 48 29 107
2018 Male gender 24 38 29 4 5 0 0 62 9 77
2018 Female gender 22 28 25 15 10 0 0 50 25 114
2017 Male gender 28 34 22 10 3 1 2 64 14 108
2017 Female gender 30 28 24 13 5 0 1 58 18 134

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 9 34 34 6 17 0 0 43 23 67
2019 Female gender 8 16 34 30 9 1 2 25 40 106
2018 Male gender 14 27 26 25 7 0 0 42 32 77
2018 Female gender 16 33 29 17 5 0 0 49 22 116
2017 Male gender 16 39 29 8 6 1 2 56 14 108
2017 Female gender 15 37 29 10 8 1 1 53 18 134

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 11 20 30 27 13 0 0 31 39 67
2019 Female gender 4 21 26 30 16 0 3 25 48 106
2018 Male gender 9 22 38 21 11 0 0 31 31 76
2018 Female gender 15 23 27 21 14 0 0 37 35 116
2017 Male gender 12 25 38 17 6 1 1 38 23 108
2017 Female gender 13 28 27 18 13 1 0 41 32 134

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 13 21 32 23 9 0 2 35 32 67
2019 Female gender 8 29 20 30 12 0 1 38 42 104
2018 Male gender 19 30 28 16 7 0 0 49 23 77
2018 Female gender 24 26 21 21 9 0 0 50 29 116
2017 Male gender 15 31 28 19 4 1 2 48 23 108
2017 Female gender 17 35 20 19 7 1 1 53 26 134

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 29 27 19 7 18 0 0 56 25 67
2019 Female gender 26 28 22 19 4 0 1 54 23 105

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 14 35 23 13 16 0 0 49 28 67
2019 Female gender 14 34 27 12 11 0 0 49 24 106
2018 Male gender 14 38 30 7 10 0 0 53 17 77
2018 Female gender 8 29 34 16 13 0 0 37 28 114
2017 Male gender 18 31 33 10 6 1 1 49 17 108
2017 Female gender 19 31 25 14 8 1 3 51 23 134

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 29 36 19 9 4 0 3 67 13 66
2019 Female gender 43 23 18 7 8 0 1 68 14 106
2018 Male gender 41 29 20 2 2 0 6 75 4 76
2018 Female gender 43 28 14 5 4 0 6 76 9 115
2017 Male gender 42 30 14 7 4 0 3 74 12 109
2017 Female gender 54 21 15 4 5 0 1 76 9 134

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 67 17 6 1 0 0 9 92 1 67
2019 Female gender 64 10 3 2 3 3 15 90 7 105
2018 Male gender 76 14 4 1 1 0 5 94 2 77
2018 Female gender 65 13 7 0 3 0 12 89 4 115

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 66 13 4 5 8 3 0 82 14 66
2019 Female gender 75 12 4 2 3 0 4 91 5 106
2018 Male gender 79 11 0 2 4 0 4 94 6 77
2018 Female gender 71 8 6 2 3 0 9 88 6 116
2017 Male gender 67 21 4 2 3 0 3 91 5 109
2017 Female gender 69 16 8 2 3 1 2 87 5 134

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 49 27 13 2 9 0 0 76 11 66
2019 Female gender 44 27 19 7 2 0 1 72 10 107
2018 Male gender 36 40 15 5 2 0 3 78 6 77
2018 Female gender 43 23 12 8 7 0 6 71 16 116
2017 Male gender 47 28 13 6 5 0 1 76 11 109
2017 Female gender 51 20 15 9 3 0 1 72 12 134

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 44 29 11 6 10 0 0 73 16 67
2019 Female gender 42 28 14 7 6 0 4 73 13 106
2018 Male gender 50 26 13 5 3 0 3 79 8 77
2018 Female gender 50 22 9 10 5 0 5 75 16 116
2017 Male gender 54 26 11 2 4 0 3 83 6 109
2017 Female gender 44 30 15 5 4 0 1 76 9 133

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 55 17 1 2 0 0 25 96 3 67
2019 Female gender 40 14 9 2 0 1 33 82 4 105
2018 Male gender 52 13 11 1 0 2 20 85 1 76
2018 Female gender 42 14 7 5 1 0 31 81 8 112
2017 Male gender 54 14 5 3 2 0 23 88 6 108
2017 Female gender 46 13 5 4 2 0 30 84 9 133

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 60 29 2 0 0 0 8 97 0 67
2019 Female gender 48 18 22 3 1 2 6 71 5 107
2018 Male gender 63 15 11 6 0 0 5 82 7 77
2018 Female gender 49 24 11 6 0 0 10 81 7 115
2017 Male gender 66 19 8 1 1 0 6 90 2 109
2017 Female gender 58 21 5 3 1 1 11 90 4 133

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 64 24 3 0 7 0 1 89 7 67
2019 Female gender 53 23 7 7 5 1 5 80 12 107
2018 Male gender 55 29 2 8 3 2 1 86 12 77
2018 Female gender 57 24 8 5 3 0 3 84 8 116
2017 Male gender 54 25 14 3 3 0 2 81 5 109
2017 Female gender 56 18 10 5 5 1 4 78 11 134

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 65 26 4 1 1 0 4 94 1 67
2019 Female gender 54 24 12 6 2 0 1 79 8 107
2018 Male gender 50 27 19 1 2 0 1 78 3 77
2018 Female gender 50 25 15 5 1 0 4 78 6 116
2017 Male gender 57 17 20 4 0 0 2 75 4 109
2017 Female gender 58 18 18 3 1 0 3 78 4 134

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 12 28 35 15 9 0 0 40 25 67
2019 Female gender 4 29 39 21 7 0 0 33 28 107
2018 Male gender 5 26 44 22 3 0 0 30 26 77
2018 Female gender 8 16 41 28 6 0 0 24 35 116
2017 Male gender 9 29 45 12 3 2 0 39 15 109
2017 Female gender 6 24 46 16 7 0 1 30 23 134

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 1 31 39 18 10 0 0 28 32 67
2019 Female gender 13 26 38 18 5 0 0 23 39 106
2018 Male gender 3 16 42 28 11 0 0 39 19 77
2018 Female gender 13 23 32 26 5 0 0 31 36 114
2017 Male gender 4 20 38 25 12 0 1 38 24 109
2017 Female gender 5 19 45 28 2 0 1 30 24 133
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 37 11 13 0 7 0 34 66 67
2019 Female gender 28 43 20 2 1 4 2 30 70 107
2018 Male gender 58 19 16 4 0 2 1 60 40 77
2018 Female gender 37 30 19 4 6 2 2 39 61 116
2017 Male gender 53 17 11 9 4 6 1 56 44 109
2017 Female gender 44 16 21 8 6 3 1 46 54 134

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 34 66 43
2019 Female gender 46 54 67

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 69 31 42
2019 Female gender 70 30 65
2018 Male gender 75 25 25
2018 Female gender 61 39 62

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 54 15 1 0 3 0 28 95 4 66
2019 Female gender 59 13 12 2 0 3 11 83 3 106
2018 Male gender 74 7 3 1 1 0 14 94 2 77
2018 Female gender 73 9 3 0 5 0 9 92 5 116

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 29 16 12 12 1 14 52 28 43
2019 Female gender 16 15 21 24 11 2 11 35 41 66
2018 Male gender 48 17 16 5 8 0 6 69 13 26
2018 Female gender 28 24 22 11 6 1 9 58 18 63
2017 Male gender 15 27 16 7 13 5 16 54 25 44
2017 Female gender 13 34 13 7 15 3 15 57 27 68

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 2 23 29 14 13 3 16 31 34 43
2019 Female gender 4 8 23 23 18 2 24 16 54 66
2018 Male gender 9 16 27 8 25 3 11 29 39 26
2018 Female gender 6 5 29 25 12 7 16 14 49 62
2017 Male gender 7 16 19 13 24 4 16 29 47 44
2017 Female gender 1 11 21 14 32 6 15 15 59 68
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