2019 Public Service Employee Survey Results by Theme for Office of the Privacy Commissioner of Canada by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 37 3 2 5 0 0 90 7 97
2019 Prefer not to answer 47 40 9 4 0 0 0 88 4 31
2018 Heterosexual 39 46 8 4 3 0 0 84 8 90
2018 Prefer not to answer 32 44 4 12 8 0 0 76 20 25

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 59 31 2 6 2 0 0 90 7 96
2019 Prefer not to answer 40 40 16 0 4 0 0 80 4 31
2018 Heterosexual 41 38 5 10 6 0 0 79 16 90
2018 Prefer not to answer 39 40 0 12 8 0 0 80 20 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 62 30 5 2 0 1 0 93 2 96
2019 Prefer not to answer 63 34 3 0 0 0 0 97 0 31
2018 Heterosexual 54 36 6 3 1 0 0 90 4 90
2018 Prefer not to answer 35 52 4 4 4 0 0 88 8 25

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 24 8 2 2 0 0 88 4 97
2019 Prefer not to answer 57 39 3 0 0 0 0 97 0 31
2018 Heterosexual 51 34 11 3 1 0 0 84 4 89
2018 Prefer not to answer 36 44 8 8 4 0 0 80 12 25

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 22 5 3 1 1 0 90 4 95
2019 Prefer not to answer 52 31 7 7 4 0 0 83 10 31
2018 Heterosexual 51 31 11 5 1 0 0 82 7 90
2018 Prefer not to answer 47 20 17 8 8 0 0 67 16 25

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 68 24 4 2 1 1 0 93 3 96
2019 Prefer not to answer 52 27 3 14 4 0 0 79 18 31
2018 Heterosexual 46 35 13 5 1 0 0 81 6 89
2018 Prefer not to answer 43 28 12 8 8 0 0 72 16 25

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 15 14 6 1 5 1 78 7 96
2019 Prefer not to answer 48 23 12 13 4 0 0 71 17 31
2018 Heterosexual 43 27 16 7 4 3 0 72 11 90
2018 Prefer not to answer 28 20 28 16 8 0 0 48 24 25
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 68 20 5 0 1 2 4 94 1 97
2019 Prefer not to answer 61 24 6 4 3 0 3 87 7 31

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 70 20 5 0 1 4 0 94 1 97
2019 Prefer not to answer 38 40 6 8 6 0 3 80 14 31
2018 Heterosexual 54 29 12 2 1 1 0 84 3 89
2018 Prefer not to answer 60 23 13 0 4 0 0 83 4 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 65 25 6 1 1 1 1 92 2 97
2019 Prefer not to answer 48 24 20 0 7 0 0 73 7 29
2018 Heterosexual 48 33 6 10 3 0 0 81 13 89
2018 Prefer not to answer 56 23 8 4 8 0 0 80 12 25

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 72 20 4 1 0 2 1 95 1 96
2019 Prefer not to answer 53 25 9 7 7 0 0 78 13 31
2018 Heterosexual 54 27 11 4 3 0 0 81 8 89
2018 Prefer not to answer 52 24 8 13 4 0 0 76 17 25

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 30 8 2 1 1 0 89 3 96
2019 Prefer not to answer 36 38 12 7 4 4 0 76 11 31
2018 Heterosexual 50 31 8 2 5 3 0 84 8 90
2018 Prefer not to answer 51 24 8 12 4 0 0 75 17 25

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 36 8 3 1 0 0 88 4 97
2019 Prefer not to answer 34 39 9 8 7 4 0 76 15 31
2018 Heterosexual 49 32 9 4 5 0 0 81 10 90
2018 Prefer not to answer 36 31 8 20 4 0 0 67 25 25

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 41 11 7 0 3 1 81 7 97
2019 Prefer not to answer 18 38 19 11 7 7 0 61 19 31
2018 Heterosexual 29 42 13 7 7 2 0 73 14 90
2018 Prefer not to answer 16 43 8 33 0 0 0 59 33 25

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 42 13 5 0 2 0 81 6 97
2019 Prefer not to answer 21 26 36 17 0 0 0 47 17 30
2018 Heterosexual 29 43 8 14 4 1 0 73 19 90
2018 Prefer not to answer 20 40 12 17 4 8 0 65 23 25
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 27 9 5 2 0 1 84 7 97
2019 Prefer not to answer 35 43 12 10 0 0 0 77 10 31
2018 Heterosexual 37 37 9 6 11 0 0 74 17 89
2018 Prefer not to answer 28 48 4 17 4 0 0 76 20 25

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 40 6 4 2 0 1 88 6 96
2019 Prefer not to answer 28 52 10 10 0 0 0 80 10 31
2018 Heterosexual 38 41 10 6 6 0 0 78 11 88
2018 Prefer not to answer 31 40 12 13 4 0 0 71 17 25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 22 10 3 0 1 1 87 3 97
2019 Prefer not to answer 45 33 11 0 10 0 0 78 10 31
2018 Heterosexual 46 30 9 10 4 0 0 76 15 89
2018 Prefer not to answer 52 24 12 8 4 0 0 76 12 25

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 32 6 6 1 1 0 86 7 97
2019 Prefer not to answer 27 32 13 22 3 0 3 61 25 31
2018 Heterosexual 41 38 9 10 2 0 0 79 12 90
2018 Prefer not to answer 28 47 4 21 0 0 0 75 21 25

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 36 10 7 1 3 0 82 8 96
2019 Prefer not to answer 18 39 13 10 19 0 0 57 29 31
2018 Heterosexual 35 31 15 8 9 2 0 68 17 89
2018 Prefer not to answer 20 31 8 25 8 8 0 56 36 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 26 16 9 9 3 3 63 19 96
2019 Prefer not to answer 13 29 21 6 28 0 3 44 35 31
2018 Heterosexual 22 24 10 20 21 1 1 48 42 90
2018 Prefer not to answer 12 19 13 16 28 8 4 35 50 25

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 17 10 2 2 0 4 85 4 96
2019 Prefer not to answer 50 31 8 6 0 0 6 86 6 31

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 68 10 7 3 5 0 7 84 9 95
2019 Prefer not to answer 40 12 10 8 15 4 11 61 27 31

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 22 7 3 0 1 4 90 3 96
2019 Prefer not to answer 41 29 8 3 8 7 6 80 12 31

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 19 11 5 1 4 4 82 6 96
2019 Prefer not to answer 38 25 8 0 18 7 6 71 20 31

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 70 9 6 0 4 0 10 88 4 96
2019 Prefer not to answer 59 17 0 3 12 4 6 84 16 30

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 73 12 4 1 2 1 7 92 3 94
2019 Prefer not to answer 60 17 3 4 4 7 6 88 9 31

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 84 3 5 3 0 1 5 92 3 95
2019 Prefer not to answer 63 13 4 4 0 10 6 91 4 31

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 82 6 1 1 0 0 10 97 1 95
2019 Prefer not to answer 70 11 0 4 4 0 12 91 9 31

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 54 29 12 2 1 1 0 84 3 96
2019 Prefer not to answer 25 48 16 8 4 0 0 72 11 31
2018 Heterosexual 34 43 12 9 1 0 0 77 10 90
2018 Prefer not to answer 23 52 13 8 4 0 0 75 12 25

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 32 7 3 2 0 0 88 5 97
2019 Prefer not to answer 43 40 17 0 0 0 0 83 0 31
2018 Heterosexual 42 37 9 7 4 1 0 80 11 90
2018 Prefer not to answer 27 36 12 20 4 0 0 63 24 25

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 37 5 4 1 0 0 89 5 96
2019 Prefer not to answer 44 41 14 0 0 0 0 86 0 31
2018 Heterosexual 39 38 11 9 3 0 0 77 12 90
2018 Prefer not to answer 24 44 16 12 4 0 0 68 17 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 41 6 3 1 2 1 90 4 96
2019 Prefer not to answer 22 48 20 10 0 0 0 70 10 31
2018 Heterosexual 38 40 13 4 3 1 0 79 8 90
2018 Prefer not to answer 29 33 17 9 8 4 0 64 18 24

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 29 2 2 1 0 0 95 3 96
2019 Prefer not to answer 42 35 10 6 4 0 3 80 10 30
2018 Heterosexual 51 35 3 7 2 0 1 88 9 90
2018 Prefer not to answer 36 32 16 12 0 0 4 70 13 25

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 38 19 10 1 0 0 70 11 96
2019 Prefer not to answer 13 37 33 7 10 0 0 50 17 31
2018 Heterosexual 29 30 23 9 8 0 0 60 17 89
2018 Prefer not to answer 20 28 32 20 0 0 0 48 20 25

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 71 16 3 1 0 4 5 95 1 96
2019 Prefer not to answer 60 22 3 6 7 0 3 84 13 31

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Heterosexual 16 48 37 96
2019 Prefer not to answer 23 37 41 31
2018 Heterosexual 25 41 34 90
2018 Prefer not to answer 36 24 40 25

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Heterosexual 0 35 41 8 0 15 14
2018 Heterosexual 4 13 65 13 4 0 23
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 32 4 3 0 1 0 93 3 97
2019 Prefer not to answer 55 35 3 4 4 0 0 89 8 31
2018 Heterosexual 53 41 6 0 0 0 0 94 0 90
2018 Prefer not to answer 47 36 0 12 4 0 0 83 17 25

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 30 6 1 0 0 0 93 1 97
2019 Prefer not to answer 35 36 24 6 0 0 0 71 6 31
2018 Heterosexual 55 34 9 2 0 0 0 89 2 90
2018 Prefer not to answer 32 52 8 0 4 4 0 88 4 25

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 4 20 40 22 13 1 0 35 25 97
2019 Prefer not to answer 4 41 37 9 9 0 0 18 45 31
2018 Heterosexual 11 13 42 25 8 0 1 33 25 90
2018 Prefer not to answer 4 32 39 17 4 0 4 21 38 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 15 28 33 19 2 2 54 18 97
2019 Prefer not to answer 8 26 16 34 9 4 3 47 36 31
2018 Heterosexual 3 13 27 32 20 0 3 54 17 90
2018 Prefer not to answer 4 8 36 28 16 4 4 48 13 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 11 7 23 30 26 1 2 57 18 97
2019 Prefer not to answer 0 33 32 18 11 3 3 31 35 31
2018 Heterosexual 10 13 28 30 15 1 2 47 24 90
2018 Prefer not to answer 8 28 28 24 8 0 4 33 38 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 10 26 37 22 1 2 60 13 96
2019 Prefer not to answer 4 20 23 25 23 0 7 51 25 31
2018 Heterosexual 3 12 29 39 14 0 2 55 16 90
2018 Prefer not to answer 4 20 36 20 16 0 4 38 25 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 3 16 33 25 16 3 5 44 20 96
2019 Prefer not to answer 11 27 19 15 22 3 3 39 41 31
2018 Heterosexual 18 20 25 22 10 1 4 34 40 90
2018 Prefer not to answer 28 28 20 12 4 4 4 18 61 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 3 20 30 29 13 5 1 44 24 97
2019 Prefer not to answer 11 24 27 16 12 3 7 32 38 31
2018 Heterosexual 6 14 36 33 8 2 1 42 21 89
2018 Prefer not to answer 12 20 28 8 20 4 8 32 36 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 5 8 33 32 17 2 2 52 14 97
2019 Prefer not to answer 0 21 31 36 10 0 3 47 21 31
2018 Heterosexual 7 15 29 38 9 0 2 48 22 89
2018 Prefer not to answer 12 24 28 20 12 0 4 33 38 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 5 22 37 31 0 3 70 8 97
2019 Prefer not to answer 0 9 32 41 18 0 0 59 9 31

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 44 14 5 1 4 0 79 7 96
2019 Prefer not to answer 25 22 19 24 11 0 0 46 35 31

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 25 5 4 4 0 1 87 8 97
2019 Prefer not to answer 45 26 11 6 11 0 0 72 17 31
2018 Heterosexual 45 33 5 9 7 2 0 79 16 89
2018 Prefer not to answer 30 17 26 18 5 4 0 49 24 23

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 69 24 2 3 1 0 1 94 4 96
2019 Prefer not to answer 61 25 10 4 0 0 0 87 4 31
2018 Heterosexual 53 33 7 4 3 0 0 85 8 89
2018 Prefer not to answer 41 42 12 4 0 0 0 83 4 24

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 30 2 0 2 2 0 96 2 97
2019 Prefer not to answer 46 38 12 0 4 0 0 84 4 31
2018 Heterosexual 53 30 10 6 1 0 0 83 7 87
2018 Prefer not to answer 37 46 13 4 0 0 0 83 4 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 34 9 3 2 0 0 86 5 95
2019 Prefer not to answer 28 48 16 4 0 4 0 79 4 31
2018 Heterosexual 38 49 8 2 1 1 0 89 3 89
2018 Prefer not to answer 43 28 21 8 0 0 0 71 8 25

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 36 8 1 1 5 0 89 2 96
2019 Prefer not to answer 32 38 15 8 4 4 0 72 12 31
2018 Heterosexual 39 37 12 7 1 3 0 79 8 89
2018 Prefer not to answer 47 28 17 4 0 4 0 78 4 25

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 69 25 4 0 2 0 0 95 2 96
2019 Prefer not to answer 51 33 3 10 0 3 0 86 11 31
2018 Heterosexual 60 31 7 1 1 0 0 91 2 90
2018 Prefer not to answer 59 24 12 4 0 0 0 83 4 25

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 29 7 3 2 5 12 86 6 96
2019 Prefer not to answer 43 16 9 6 14 7 6 68 22 31
2018 Heterosexual 30 30 13 10 5 7 4 68 17 89
2018 Prefer not to answer 21 24 13 21 4 12 4 54 31 24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 27 6 6 2 4 0 85 8 95
2019 Prefer not to answer 36 37 12 6 4 3 3 77 10 31
2018 Heterosexual 38 40 9 3 3 5 1 83 7 89
2018 Prefer not to answer 47 36 8 8 0 0 0 83 8 25

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 34 15 1 0 3 0 83 1 96
2019 Prefer not to answer 28 46 15 4 4 3 0 77 8 31
2018 Heterosexual 38 41 13 2 4 1 0 80 7 90
2018 Prefer not to answer 51 28 17 0 0 4 0 83 0 25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 25 17 5 3 13 3 71 9 96
2019 Prefer not to answer 9 12 38 20 4 17 0 26 28 31
2018 Heterosexual 20 30 18 11 7 11 3 59 21 90
2018 Prefer not to answer 28 16 21 12 8 16 0 52 24 25

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 33 1 1 1 0 0 96 2 97
2019 Prefer not to answer 57 40 3 0 0 0 0 97 0 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 27 4 5 3 0 0 88 8 97
2019 Prefer not to answer 33 44 10 7 7 0 0 77 13 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 31 7 0 1 0 0 92 1 97
2019 Prefer not to answer 55 24 13 4 4 0 0 79 8 31

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 69 19 7 1 3 0 1 89 4 96
2019 Prefer not to answer 52 22 12 10 4 0 0 73 14 31

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 75 11 4 8 0 1 1 88 8 97
2019 Prefer not to answer 57 16 9 7 11 0 0 73 18 31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 92 3 2 1 0 0 1 96 1 96
2019 Prefer not to answer 80 7 10 4 0 0 0 87 4 31

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 25 13 2 0 0 0 85 2 97
2019 Prefer not to answer 42 23 17 3 8 8 0 70 11 31

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 43 10 4 0 0 4 86 4 96
2019 Prefer not to answer 25 42 11 13 9 0 0 67 23 31

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 22 5 0 0 2 4 95 0 96
2019 Prefer not to answer 36 32 16 3 0 13 0 78 3 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 7 93 96
2018 Heterosexual 8 92 88

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 9 91 96

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 10 12 1 0 39 8 75 2 95
2019 Prefer not to answer 10 4 24 7 8 39 8 27 28 31
2018 Heterosexual 19 19 19 2 4 29 8 60 10 90
2018 Prefer not to answer 12 12 24 4 4 39 4 42 15 25

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 26 15 1 0 12 1 82 1 96
2019 Prefer not to answer 20 21 30 4 6 20 0 50 12 31
2018 Heterosexual 23 40 22 0 3 11 0 71 4 90
2018 Prefer not to answer 28 20 17 16 0 20 0 59 20 25

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 7 93 90
2018 Prefer not to answer 0 100 25

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 7 93 96
2019 Prefer not to answer 16 84 31

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 7 12 1 1 42 8 72 5 95
2019 Prefer not to answer 4 0 26 7 4 55 6 10 26 31
2018 Heterosexual 16 18 17 2 2 38 8 61 8 90
2018 Prefer not to answer 16 4 24 0 0 48 8 45 0 25

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 23 14 2 1 15 1 79 4 95
2019 Prefer not to answer 16 26 22 4 4 28 0 59 11 31
2018 Heterosexual 21 39 20 2 2 16 0 71 5 90
2018 Prefer not to answer 32 16 20 4 0 28 0 66 5 25

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 12 88 97
2019 Prefer not to answer 24 76 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 78 18 2 0 1 1 0 97 1 97
2019 Prefer not to answer 62 20 9 3 7 0 0 82 9 31
2018 Heterosexual 56 28 9 2 3 1 0 85 6 89
2018 Prefer not to answer 64 16 4 8 8 0 0 80 17 25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 65 25 7 2 0 1 0 91 2 97
2019 Prefer not to answer 29 52 12 3 4 0 0 81 7 31
2018 Heterosexual 55 37 4 3 0 0 0 92 3 90
2018 Prefer not to answer 75 16 8 0 0 0 0 92 0 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 33 12 4 1 2 0 83 5 96
2019 Prefer not to answer 29 34 19 8 10 0 0 63 18 31
2018 Heterosexual 31 41 17 7 2 2 0 74 9 90
2018 Prefer not to answer 36 31 8 12 8 0 4 70 21 25

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 25 9 4 5 0 1 82 9 95
2019 Prefer not to answer 29 22 19 10 20 0 0 51 30 31
2018 Heterosexual 46 26 13 7 9 0 0 71 15 90
2018 Prefer not to answer 29 39 20 4 8 0 0 68 12 25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 24 30 25 14 5 1 1 54 20 94
2019 Prefer not to answer 14 25 24 19 18 0 0 39 37 31
2018 Heterosexual 16 27 26 21 9 0 1 43 31 89
2018 Prefer not to answer 4 16 32 20 28 0 0 20 48 25

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 35 16 7 3 1 0 73 11 95
2019 Prefer not to answer 28 33 20 12 7 0 0 62 19 31
2018 Heterosexual 21 37 24 9 8 0 1 59 17 90
2018 Prefer not to answer 16 24 28 16 12 0 4 42 29 25

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 25 36 22 11 5 1 0 62 16 94
2019 Prefer not to answer 22 19 16 16 24 4 0 42 41 31
2018 Heterosexual 19 21 21 20 17 0 2 41 37 90
2018 Prefer not to answer 0 20 24 28 28 0 0 20 56 25

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 20 5 9 0 1 1 85 9 95
2019 Prefer not to answer 33 34 20 4 7 0 3 69 11 31
2018 Heterosexual 45 27 12 8 4 0 3 75 13 90
2018 Prefer not to answer 28 40 12 16 0 0 4 71 16 25

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 21 16 9 3 1 2 72 12 95
2019 Prefer not to answer 26 45 6 10 9 0 3 74 20 31
2018 Heterosexual 31 26 21 17 3 0 1 58 20 90
2018 Prefer not to answer 16 32 28 16 4 0 4 50 21 25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 39 11 5 1 0 0 83 7 96
2019 Prefer not to answer 26 28 27 14 4 0 0 55 18 31
2018 Heterosexual 32 39 23 4 2 0 0 71 7 88
2018 Prefer not to answer 20 32 33 12 4 0 0 51 16 25

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 43 15 7 2 1 0 76 9 95
2019 Prefer not to answer 25 35 10 24 4 0 3 61 28 31
2018 Heterosexual 31 33 16 11 8 0 1 65 19 88
2018 Prefer not to answer 24 28 16 24 4 0 4 54 29 25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 34 18 3 2 0 0 78 5 96
2019 Prefer not to answer 31 25 18 19 8 0 0 56 26 31
2018 Heterosexual 26 41 19 9 3 0 1 68 13 88
2018 Prefer not to answer 31 28 13 20 8 0 0 59 28 25

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 22 12 5 2 1 1 80 7 94
2019 Prefer not to answer 42 24 9 14 8 0 3 68 22 31

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 38 18 3 1 1 1 78 4 95
2019 Prefer not to answer 35 32 20 7 7 0 0 67 13 31
2018 Heterosexual 35 32 15 11 5 1 1 69 16 88
2018 Prefer not to answer 28 12 36 20 4 0 0 40 24 25

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 20 7 2 2 0 5 88 5 96
2019 Prefer not to answer 44 36 9 0 10 0 0 80 10 31
2018 Heterosexual 62 15 12 7 3 0 0 77 10 88
2018 Prefer not to answer 52 16 12 12 8 0 0 67 20 25

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 83 5 0 1 1 1 8 97 3 95
2019 Prefer not to answer 77 7 0 0 4 3 9 96 4 31
2018 Heterosexual 82 8 1 2 1 1 5 95 4 87
2018 Prefer not to answer 68 12 8 8 0 0 4 83 8 25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 86 7 2 0 3 0 1 95 3 97
2019 Prefer not to answer 68 6 10 4 4 3 6 80 8 31
2018 Heterosexual 78 11 2 3 1 1 2 93 5 88
2018 Prefer not to answer 71 12 4 4 0 4 4 91 5 25

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 69 25 3 1 2 0 0 94 3 97
2019 Prefer not to answer 61 26 9 0 4 0 0 87 4 31
2018 Heterosexual 56 28 9 3 0 1 2 87 4 88
2018 Prefer not to answer 61 19 8 4 0 0 8 87 4 25

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 79 16 2 0 2 1 0 96 2 97
2019 Prefer not to answer 61 15 6 10 8 0 0 76 18 31
2018 Heterosexual 56 26 7 3 6 0 2 84 9 88
2018 Prefer not to answer 60 12 12 12 0 0 4 75 13 25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 11 1 0 0 0 22 99 0 96
2019 Prefer not to answer 59 7 6 0 0 0 28 92 0 31
2018 Heterosexual 53 14 5 1 1 0 26 91 3 87
2018 Prefer not to answer 59 8 8 0 0 0 25 89 0 24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 19 7 1 0 1 4 91 1 96
2019 Prefer not to answer 71 13 0 4 4 0 8 92 8 31
2018 Heterosexual 64 17 11 2 1 0 3 85 4 87
2018 Prefer not to answer 80 0 8 4 0 0 8 87 4 25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 85 8 1 2 3 0 1 94 5 97
2019 Prefer not to answer 67 11 3 4 10 3 3 82 15 31
2018 Heterosexual 83 5 7 1 0 1 3 92 1 88
2018 Prefer not to answer 72 4 4 4 8 0 8 82 13 25

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 59 20 15 3 1 1 0 80 4 97
2019 Prefer not to answer 59 32 3 0 0 0 6 97 0 31
2018 Heterosexual 45 38 10 2 1 0 3 86 4 88
2018 Prefer not to answer 61 24 4 0 4 0 8 92 4 25

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 42 24 7 3 0 1 66 10 97
2019 Prefer not to answer 3 42 38 9 8 0 0 45 17 31
2018 Heterosexual 12 29 35 16 8 0 0 41 24 90
2018 Prefer not to answer 16 28 24 28 4 0 0 44 32 25

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 1 10 34 33 20 0 1 54 11 95
2019 Prefer not to answer 14 25 46 15 0 0 0 15 39 31
2018 Heterosexual 11 19 27 32 10 0 0 43 30 89
2018 Prefer not to answer 8 36 29 16 12 0 0 28 43 25
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 40 14 7 5 2 2 32 68 96
2019 Prefer not to answer 20 43 17 4 12 4 0 21 79 31
2018 Heterosexual 35 33 15 6 8 3 0 37 63 90
2018 Prefer not to answer 33 35 16 8 8 0 0 33 67 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 57 43 63
2019 Prefer not to answer 49 51 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 63 37 63
2019 Prefer not to answer 71 29 24
2018 Heterosexual 60 40 55
2018 Prefer not to answer 47 53 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 16 11 4 7 0 12 75 13 97
2019 Prefer not to answer 35 20 9 4 19 8 6 63 26 31
2018 Heterosexual 46 16 14 8 7 0 9 68 16 87
2018 Prefer not to answer 33 12 16 16 16 4 4 49 35 25

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 59 18 4 6 6 2 6 83 13 62
2019 Prefer not to answer 46 21 8 10 7 0 9 73 19 24
2018 Heterosexual 49 31 9 0 5 0 5 85 6 55
2018 Prefer not to answer 59 17 12 0 0 6 6 86 0 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 6 5 15 11 8 38 43 47 63
2019 Prefer not to answer 15 8 4 7 28 10 28 36 57 24
2018 Heterosexual 7 4 9 9 20 9 42 23 59 55
2018 Prefer not to answer 12 0 12 6 23 12 35 22 55 17
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