2019 Public Service Employee Survey Results by Theme for National Energy Board by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 31 5 9 5 0 0 81 14 58
2019 Non-supervisor 27 43 12 11 7 0 0 69 18 301
2018 Supervisor 38 25 13 23 2 0 0 63 25 48
2018 Non-supervisor 24 42 15 15 5 0 0 66 20 241
2017 Supervisor 40 44 2 8 6 0 0 83 15 48
2017 Non-supervisor 31 44 10 10 5 0 0 75 14 241
2014 Supervisor 48 38 5 3 5 0 0 86 8 58
2014 Non-supervisor 37 43 9 7 4 0 0 80 11 286
2011 Supervisor 47 43 2 7 2 0 0 90 9 58
2011 Non-supervisor 36 42 14 4 4 0 0 78 9 267
2008 Supervisor 46 46 0 0 8 0 0 92 8 39
2008 Non-supervisor 37 38 13 8 3 0 0 75 12 213

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 33 3 9 7 0 0 81 16 58
2019 Non-supervisor 22 39 15 14 11 0 0 60 25 301
2018 Supervisor 35 16 18 18 12 0 0 51 31 49
2018 Non-supervisor 21 39 15 17 7 0 0 60 24 240
2017 Supervisor 38 29 10 6 17 0 0 67 23 48
2017 Non-supervisor 28 39 11 12 8 1 0 68 21 240

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 67 24 3 5 0 0 0 91 5 58
2019 Non-supervisor 41 38 13 6 3 0 0 79 9 300
2018 Supervisor 44 31 19 4 2 0 0 75 6 48
2018 Non-supervisor 37 41 13 6 3 0 0 78 9 237
2017 Supervisor 54 38 6 0 2 0 0 92 2 48
2017 Non-supervisor 53 32 9 3 2 0 0 86 5 242
2014 Supervisor 72 18 7 2 2 0 0 89 4 57
2014 Non-supervisor 59 30 5 3 2 0 0 90 5 286
2011 Supervisor 67 24 7 0 2 0 0 91 2 58
2011 Non-supervisor 54 34 6 4 1 1 0 89 5 268

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 31 3 3 7 0 0 86 10 59
2019 Non-supervisor 28 47 12 9 3 0 0 76 12 303
2018 Supervisor 31 43 8 12 6 0 0 73 18 49
2018 Non-supervisor 25 44 16 11 4 0 0 69 15 240
2017 Supervisor 43 34 13 4 6 0 0 77 11 47
2017 Non-supervisor 36 43 10 8 2 0 0 79 10 240
2014 Supervisor 57 30 3 7 3 0 0 86 10 58
2014 Non-supervisor 42 41 8 5 4 0 0 83 9 286
2011 Supervisor 50 40 7 3 0 0 0 90 3 58
2011 Non-supervisor 46 39 8 5 1 0 0 85 7 267
2008 Supervisor 56 31 5 5 3 0 0 87 8 39
2008 Non-supervisor 47 38 7 7 1 0 0 85 8 213

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 22 10 10 8 0 0 71 19 59
2019 Non-supervisor 25 33 21 12 8 1 0 59 20 301
2018 Supervisor 38 29 19 10 4 0 0 67 15 48
2018 Non-supervisor 26 31 21 15 7 0 0 57 22 239
2017 Supervisor 35 29 15 15 4 2 0 66 19 48
2017 Non-supervisor 30 36 18 10 6 0 0 67 15 242
2014 Supervisor 48 34 7 7 3 0 0 83 10 58
2014 Non-supervisor 42 38 10 6 2 1 0 81 8 285
2011 Supervisor 45 34 14 5 2 0 0 79 7 58
2011 Non-supervisor 39 35 14 7 5 1 0 75 11 265

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 19 14 12 5 0 0 69 17 58
2019 Non-supervisor 21 38 18 15 8 0 0 59 23 301
2018 Supervisor 33 31 15 15 6 0 0 65 21 48
2018 Non-supervisor 21 37 21 13 8 0 0 58 21 239
2017 Supervisor 29 38 13 15 4 2 0 68 19 48
2017 Non-supervisor 29 37 17 11 6 1 0 66 17 241
2014 Supervisor 47 38 5 8 2 0 0 85 10 58
2014 Non-supervisor 40 42 10 6 2 0 0 82 9 285
2011 Supervisor 47 34 7 9 3 0 0 81 12 58
2011 Non-supervisor 35 39 14 8 4 0 0 75 12 266
2008 Supervisor 56 26 10 5 3 0 0 82 8 39
2008 Non-supervisor 38 42 9 6 5 0 0 80 11 215

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 19 15 8 8 0 0 68 17 59
2019 Non-supervisor 25 26 19 12 11 6 0 55 25 302
2018 Supervisor 35 17 17 25 6 0 0 52 31 48
2018 Non-supervisor 24 24 24 11 12 5 0 50 25 239
2017 Supervisor 23 29 15 15 13 0 6 56 29 48
2017 Non-supervisor 36 22 15 14 8 5 0 62 23 241
2014 Supervisor 50 24 7 3 12 3 0 77 16 58
2014 Non-supervisor 40 32 12 6 5 4 1 75 12 285
2011 Supervisor 45 33 12 7 3 0 0 78 10 58
2011 Non-supervisor 36 26 12 11 8 6 2 66 20 266
2008 Supervisor 41 21 13 15 8 0 3 63 24 39
2008 Non-supervisor 30 29 17 10 8 6 0 62 19 214
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 22 8 2 2 0 0 88 3 59
2019 Non-supervisor 48 33 9 6 2 1 1 83 8 302

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 31 3 7 5 0 0 85 12 59
2019 Non-supervisor 45 32 11 7 4 2 0 77 11 302
2018 Supervisor 43 31 8 14 4 0 0 73 18 49
2018 Non-supervisor 42 33 12 4 7 2 0 76 12 239
2017 Supervisor 46 27 6 8 13 0 0 73 21 48
2017 Non-supervisor 45 30 12 6 5 3 0 77 11 242
2014 Supervisor 41 30 16 5 1 5 1 76 7 58
2014 Non-supervisor 47 27 12 8 3 1 1 77 11 286
2011 Supervisor 45 34 9 5 0 5 2 85 6 58
2011 Non-supervisor 44 28 10 9 4 3 1 75 14 268
2008 Supervisor 31 28 23 8 8 0 3 61 16 39
2008 Non-supervisor 39 29 10 8 7 7 0 73 16 214

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 31 9 9 3 0 0 79 12 58
2019 Non-supervisor 39 36 11 10 3 1 0 77 12 300
2018 Supervisor 42 33 8 13 4 0 0 75 17 48
2018 Non-supervisor 38 33 10 12 6 1 0 72 18 238
2017 Supervisor 46 25 6 15 8 0 0 71 23 48
2017 Non-supervisor 42 36 9 9 4 1 0 78 12 242
2014 Supervisor 38 47 8 3 2 0 1 86 5 58
2014 Non-supervisor 40 38 6 11 3 1 1 80 14 286
2011 Supervisor 55 29 7 7 0 0 2 86 7 58
2011 Non-supervisor 39 36 10 6 6 2 0 77 13 268
2008 Supervisor 36 44 5 8 5 0 3 82 13 39
2008 Non-supervisor 32 40 10 10 7 1 0 73 17 215

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 31 8 5 3 0 0 83 8 59
2019 Non-supervisor 46 32 9 9 4 0 1 78 13 302
2018 Supervisor 43 33 6 12 6 0 0 76 18 49
2018 Non-supervisor 41 33 11 7 7 0 0 74 14 236
2017 Supervisor 52 21 6 4 17 0 0 73 21 48
2017 Non-supervisor 50 26 11 4 7 0 1 77 12 242
2014 Supervisor 47 33 7 7 3 2 2 83 10 58
2014 Non-supervisor 48 31 8 6 5 0 1 80 11 286

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 46 18 2 11 2 0 70 13 57
2019 Non-supervisor 15 30 18 18 15 5 0 48 34 302
2018 Supervisor 22 33 16 20 8 0 0 55 29 49
2018 Non-supervisor 11 34 20 18 14 4 0 47 33 241
2017 Supervisor 17 38 15 13 19 0 0 54 31 48
2017 Non-supervisor 16 28 16 22 11 6 0 48 35 242
2014 Supervisor 17 47 12 16 3 5 0 67 20 58
2014 Non-supervisor 28 40 13 9 4 6 0 72 15 285
2011 Supervisor 28 38 5 24 5 0 0 66 29 58
2011 Non-supervisor 21 34 20 10 10 5 0 58 21 268

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 28 16 17 10 0 0 57 28 58
2019 Non-supervisor 14 28 13 23 22 1 0 42 45 302
2018 Supervisor 23 27 6 31 13 0 0 50 44 48
2018 Non-supervisor 5 30 19 23 20 2 0 36 44 240
2017 Supervisor 19 33 17 17 15 0 0 52 31 48
2017 Non-supervisor 14 27 16 24 19 1 0 41 43 242
2014 Supervisor 17 47 12 14 8 2 0 65 23 58
2014 Non-supervisor 21 45 13 11 6 3 0 68 18 286
2011 Supervisor 16 43 16 22 3 0 0 59 26 58
2011 Non-supervisor 23 31 19 15 12 1 0 54 27 268
2008 Supervisor 23 33 15 15 13 0 0 56 28 39
2008 Non-supervisor 26 31 15 16 12 0 0 57 28 215

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 34 19 21 12 0 0 48 33 58
2019 Non-supervisor 8 25 18 24 22 4 0 34 47 301
2018 Supervisor 12 27 18 24 18 0 0 39 43 49
2018 Non-supervisor 4 24 22 24 22 4 0 29 48 241
2017 Supervisor 8 31 25 17 19 0 0 40 35 48
2017 Non-supervisor 14 21 16 25 18 6 0 38 45 241
2014 Supervisor 14 55 12 12 7 0 0 69 19 58
2014 Non-supervisor 17 35 18 16 6 7 0 56 25 285
2011 Supervisor 22 34 17 21 3 2 0 58 25 58
2011 Non-supervisor 11 38 18 18 12 4 0 51 30 268
2008 Supervisor 13 36 10 28 10 0 3 50 39 39
2008 Non-supervisor 12 38 15 21 10 5 0 52 32 214

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 45 16 16 7 0 0 62 22 58
2019 Non-supervisor 9 26 17 24 22 3 0 35 48 302
2018 Supervisor 8 39 14 27 12 0 0 47 39 49
2018 Non-supervisor 4 27 15 26 27 2 0 32 53 240
2017 Supervisor 2 40 15 23 19 2 0 43 43 48
2017 Non-supervisor 11 28 13 26 17 4 0 41 45 241
2014 Supervisor 17 38 24 14 7 0 0 55 21 58
2014 Non-supervisor 17 34 20 19 8 3 0 53 27 286
2011 Supervisor 17 45 7 24 5 2 0 63 30 58
2011 Non-supervisor 13 39 15 20 11 2 0 53 32 268
2008 Supervisor 18 44 10 13 15 0 0 62 28 39
2008 Non-supervisor 15 41 13 16 12 2 1 58 29 214
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 44 7 14 7 0 0 73 20 59
2019 Non-supervisor 19 43 12 17 9 0 0 62 26 301
2018 Supervisor 22 27 20 16 14 0 0 49 31 49
2018 Non-supervisor 22 38 14 15 11 0 0 60 26 240
2017 Supervisor 31 35 13 10 10 0 0 67 21 48
2017 Non-supervisor 23 40 12 17 8 0 0 64 25 241
2014 Supervisor 26 44 8 12 10 0 0 69 22 58
2014 Non-supervisor 27 46 12 11 5 0 0 72 16 285
2011 Supervisor 26 48 14 7 5 0 0 74 12 58
2011 Non-supervisor 26 42 13 13 5 1 0 68 18 267

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 58 3 7 5 0 0 85 12 59
2019 Non-supervisor 20 40 14 20 7 0 0 59 26 302
2018 Supervisor 22 39 12 16 10 0 0 61 27 49
2018 Non-supervisor 21 42 14 13 10 0 0 63 23 241
2017 Supervisor 29 29 13 23 6 0 0 58 29 48
2017 Non-supervisor 22 48 9 15 6 0 0 70 21 241

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 33 12 3 5 0 0 79 9 58
2019 Non-supervisor 35 34 14 12 4 0 0 70 17 303
2018 Supervisor 33 29 14 16 8 0 0 61 24 49
2018 Non-supervisor 32 36 13 11 7 0 0 68 18 239
2017 Supervisor 35 35 4 10 15 0 0 71 25 48
2017 Non-supervisor 35 33 13 11 6 1 0 69 18 242
2014 Supervisor 29 40 14 12 1 2 1 72 14 58
2014 Non-supervisor 35 37 11 9 6 1 1 74 15 286
2011 Supervisor 41 43 7 7 0 0 2 86 7 58
2011 Non-supervisor 36 38 13 6 6 1 0 75 11 268
2008 Supervisor 36 33 10 8 10 0 3 71 18 39
2008 Non-supervisor 25 43 11 9 8 2 1 71 18 214

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 29 9 12 5 0 0 74 17 58
2019 Non-supervisor 27 42 13 12 5 0 0 69 17 301
2018 Supervisor 35 39 10 8 6 0 2 75 15 49
2018 Non-supervisor 20 51 13 13 3 0 0 71 16 240
2017 Supervisor 38 27 10 17 8 0 0 65 25 48
2017 Non-supervisor 30 39 12 12 7 0 0 69 18 240
2014 Supervisor 38 34 12 10 5 0 0 72 16 58
2014 Non-supervisor 30 44 10 11 5 1 0 75 15 286
2011 Supervisor 43 41 12 3 0 0 0 84 3 58
2011 Non-supervisor 39 39 10 7 5 0 0 78 12 268
2008 Supervisor 41 38 13 3 5 0 0 79 8 39
2008 Non-supervisor 26 43 14 13 5 0 0 69 17 215

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 25 17 17 8 0 0 58 25 59
2019 Non-supervisor 16 30 13 20 18 2 0 47 39 301
2018 Supervisor 16 47 16 10 10 0 0 63 20 49
2018 Non-supervisor 10 31 23 19 15 0 0 42 34 241
2017 Supervisor 31 35 17 10 6 0 0 67 17 48
2017 Non-supervisor 19 37 17 16 9 2 0 56 26 242
2014 Supervisor 34 41 12 9 3 0 0 76 12 58
2014 Non-supervisor 29 36 11 13 8 2 0 67 21 285
2011 Supervisor 48 38 12 2 0 0 0 86 2 58
2011 Non-supervisor 31 36 12 14 4 1 1 69 19 268
2008 Supervisor 46 36 8 5 5 0 0 82 10 39
2008 Non-supervisor 27 41 12 14 6 1 0 68 20 214

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 20 12 17 15 0 5 54 34 59
2019 Non-supervisor 13 22 15 20 26 3 1 36 48 302
2018 Supervisor 15 29 19 19 17 0 2 45 36 48
2018 Non-supervisor 7 28 17 19 26 2 2 36 47 241
2017 Supervisor 25 23 19 15 13 0 6 51 29 48
2017 Non-supervisor 16 26 15 20 19 2 2 44 41 241
2014 Supervisor 31 34 7 9 15 2 2 68 25 58
2014 Non-supervisor 25 30 10 14 17 2 3 57 33 285
2011 Supervisor 24 33 10 17 12 0 3 59 30 58
2011 Non-supervisor 24 21 13 18 18 1 4 48 39 268
2008 Supervisor 10 44 10 18 13 0 5 57 32 39
2008 Non-supervisor 18 34 14 13 16 1 3 55 31 215

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 24 12 5 0 2 0 83 5 59
2019 Non-supervisor 46 28 10 7 4 1 4 78 11 302

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 68 8 8 3 5 3 3 82 9 59
2019 Non-supervisor 63 11 6 2 3 3 13 88 5 303

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 19 15 3 2 2 0 79 5 59
2019 Non-supervisor 36 27 16 7 7 2 4 67 15 303

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 31 10 2 2 2 0 86 3 59
2019 Non-supervisor 33 23 16 12 9 3 4 60 23 302

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 16 16 12 5 2 0 66 18 57
2019 Non-supervisor 34 15 14 13 13 4 7 55 29 301

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 83 8 3 3 0 2 0 93 3 59
2019 Non-supervisor 65 11 7 4 5 2 5 82 10 303

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 7 9 3 2 5 2 85 6 58
2019 Non-supervisor 66 10 5 5 5 5 4 83 11 300

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 85 3 3 0 0 3 5 96 0 59
2019 Non-supervisor 76 7 2 2 2 3 9 93 5 302

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 27 10 8 2 0 0 80 10 59
2019 Non-supervisor 18 44 14 15 9 0 0 62 24 302
2018 Supervisor 41 31 8 16 4 0 0 71 20 49
2018 Non-supervisor 19 41 20 13 8 0 0 59 21 240
2017 Supervisor 38 44 4 8 6 0 0 81 15 48
2017 Non-supervisor 26 45 9 14 6 0 0 71 20 242
2014 Supervisor 36 42 7 9 7 0 0 78 15 58
2014 Non-supervisor 25 47 11 12 5 0 0 72 17 286
2011 Supervisor 50 38 5 5 2 0 0 88 7 58
2011 Non-supervisor 33 43 8 10 5 0 0 77 15 268

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 20 8 8 0 0 0 83 8 59
2019 Non-supervisor 24 39 14 12 10 0 0 63 23 302
2018 Supervisor 35 35 8 13 8 0 0 71 21 48
2018 Non-supervisor 26 35 18 13 7 0 0 62 20 240
2017 Supervisor 44 40 4 8 4 0 0 83 13 48
2017 Non-supervisor 30 40 11 14 4 0 0 71 18 242
2014 Supervisor 48 31 7 3 10 0 0 79 14 58
2014 Non-supervisor 31 42 12 11 4 1 0 73 15 285

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 29 7 8 2 0 0 83 10 59
2019 Non-supervisor 22 46 14 13 4 0 0 68 18 298
2018 Supervisor 31 31 18 10 10 0 0 61 20 49
2018 Non-supervisor 21 39 23 10 7 0 0 60 17 239
2017 Supervisor 35 31 6 15 13 0 0 67 27 48
2017 Non-supervisor 27 45 10 11 6 1 0 72 18 242
2014 Supervisor 48 35 5 7 5 0 0 83 12 58
2014 Non-supervisor 33 44 12 7 4 0 0 78 11 286
2011 Supervisor 57 40 2 0 2 0 0 97 2 58
2011 Non-supervisor 38 43 10 8 1 0 0 81 9 267

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 44 7 12 2 0 0 80 14 59
2019 Non-supervisor 15 40 21 16 6 3 0 56 22 303
2018 Supervisor 31 38 23 4 4 0 0 69 8 48
2018 Non-supervisor 9 38 25 18 6 3 0 49 25 241
2017 Supervisor 40 38 10 8 4 0 0 77 13 48
2017 Non-supervisor 17 44 19 12 4 4 0 64 17 241

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 22 8 12 7 0 0 73 19 59
2019 Non-supervisor 47 31 8 10 4 0 0 78 14 301
2018 Supervisor 41 37 4 12 6 0 0 78 18 49
2018 Non-supervisor 44 36 11 5 3 0 0 81 9 241
2017 Supervisor 35 25 2 21 17 0 0 60 38 48
2017 Non-supervisor 50 33 5 6 6 0 0 83 12 241
2014 Supervisor 42 33 3 12 9 0 0 76 21 58
2014 Non-supervisor 43 40 8 7 2 0 0 83 9 286
2011 Supervisor 33 50 7 10 0 0 0 83 10 58
2011 Non-supervisor 45 39 7 6 3 0 0 84 8 267

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 10 33 28 22 7 0 0 43 29 58
2019 Non-supervisor 27 34 27 6 5 0 1 62 11 299
2018 Supervisor 22 29 24 8 16 0 0 51 24 49
2018 Non-supervisor 28 41 19 8 5 0 0 68 13 241
2017 Supervisor 13 27 17 21 23 0 0 40 44 48
2017 Non-supervisor 33 37 20 6 3 0 0 70 9 240
2014 Supervisor 7 38 29 17 9 0 0 45 26 58
2014 Non-supervisor 18 42 26 9 5 0 0 60 14 286
2011 Supervisor 5 38 33 12 12 0 0 43 24 58
2011 Non-supervisor 22 38 27 9 4 0 0 60 13 268
2008 Supervisor 8 28 26 28 10 0 0 36 38 39
2008 Non-supervisor 20 39 28 8 4 0 0 60 12 215

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 27 7 0 2 2 0 91 2 59
2019 Non-supervisor 61 21 5 5 5 1 1 85 10 303
2017 Supervisor 60 27 4 4 4 0 0 88 8 48
2017 Non-supervisor 64 16 6 6 4 3 2 85 10 242
2014 Supervisor 62 21 5 2 5 3 1 87 7 58
2014 Non-supervisor 59 26 4 4 3 1 3 89 7 286
2011 Supervisor 66 24 5 0 0 2 3 95 0 58
2011 Non-supervisor 53 32 5 6 2 0 1 86 9 268

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 24 44 32 59
2019 Non-supervisor 24 35 42 301
2018 Supervisor 38 38 25 48
2018 Non-supervisor 25 34 41 240
2017 Supervisor 33 31 35 48
2017 Non-supervisor 23 40 36 241
2014 Supervisor 26 40 34 58
2014 Non-supervisor 18 46 36 285
2011 Supervisor 19 43 38 58
2011 Non-supervisor 24 44 32 268

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 14 14 29 43 0 0 14
2019 Non-supervisor 13 31 21 22 8 5 72
2018 Supervisor 39 6 17 39 0 0 18
2018 Non-supervisor 17 30 22 17 4 11 61
2017 Supervisor 31 6 13 50 0 0 16
2017 Non-supervisor 20 15 26 20 10 9 55
2014 Supervisor 14 20 7 53 9999 7 15
2014 Non-supervisor 14 28 18 22 9999 19 51
2011 Supervisor 36 9 27 18 9999 9 11
2011 Non-supervisor 13 21 21 24 9999 22 63
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 26 9 5 2 0 0 84 7 58
2019 Non-supervisor 32 42 11 10 6 0 0 73 16 301
2018 Supervisor 51 37 4 4 4 0 0 88 8 49
2018 Non-supervisor 32 46 10 10 2 0 0 78 12 241
2017 Supervisor 44 35 2 13 6 0 0 79 19 48
2017 Non-supervisor 34 40 12 8 5 1 0 75 12 241
2014 Supervisor 58 26 12 3 0 0 0 84 3 58
2014 Non-supervisor 47 38 6 5 3 1 0 85 8 286
2011 Supervisor 62 33 0 2 3 0 0 95 5 58
2011 Non-supervisor 48 36 11 3 1 0 0 85 4 267
2008 Supervisor 72 23 0 0 5 0 0 95 5 39
2008 Non-supervisor 47 38 6 7 2 0 0 85 9 213

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 54 14 7 2 0 0 78 8 59
2019 Non-supervisor 13 43 15 19 10 1 0 56 29 302
2018 Supervisor 20 45 18 12 4 0 0 65 16 49
2018 Non-supervisor 11 40 16 24 9 0 0 51 33 240
2017 Supervisor 19 35 4 29 13 0 0 54 42 48
2017 Non-supervisor 18 33 19 19 10 1 0 52 29 242
2014 Supervisor 24 48 14 9 5 0 0 73 14 58
2014 Non-supervisor 30 46 13 7 3 1 0 76 11 286
2011 Supervisor 34 52 7 5 2 0 0 86 7 58
2011 Non-supervisor 34 39 17 6 1 2 0 75 7 267

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 25 39 17 3 0 0 20 41 59
2019 Non-supervisor 17 28 35 14 4 1 1 19 46 303
2018 Supervisor 29 31 21 13 6 0 0 19 60 48
2018 Non-supervisor 14 31 39 13 2 0 0 15 45 241
2017 Supervisor 23 38 29 6 4 0 0 10 60 48
2017 Non-supervisor 19 27 29 16 8 1 1 24 47 242
2014 Supervisor 7 26 38 17 11 0 0 28 33 58
2014 Non-supervisor 6 15 40 24 12 1 1 37 22 285
2011 Supervisor 12 34 34 16 3 0 0 19 47 58
2011 Non-supervisor 10 25 35 17 9 1 3 27 37 267
2008 Supervisor 15 28 26 21 10 0 0 31 44 39
2008 Non-supervisor 10 21 35 23 9 0 2 33 32 214

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 26 33 12 16 0 0 28 40 58
2019 Non-supervisor 17 24 26 24 7 1 0 32 42 302
2018 Supervisor 23 27 27 13 10 0 0 23 50 48
2018 Non-supervisor 20 25 29 18 5 1 1 24 46 239
2017 Supervisor 25 21 31 17 6 0 0 23 46 48
2017 Non-supervisor 21 27 23 15 12 1 1 28 49 241
2014 Supervisor 5 10 33 34 17 0 0 52 16 58
2014 Non-supervisor 5 14 25 34 19 2 2 55 19 285
2011 Supervisor 9 24 24 24 17 0 2 42 33 58
2011 Non-supervisor 8 21 23 25 18 2 4 46 31 266
2008 Supervisor 8 13 26 28 26 0 0 54 21 39
2008 Non-supervisor 9 14 26 26 20 1 4 48 25 214

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 27 32 24 3 0 0 27 41 59
2019 Non-supervisor 31 27 24 12 4 1 1 17 59 301
2018 Supervisor 27 35 23 6 8 0 0 15 63 48
2018 Non-supervisor 27 31 24 15 2 0 0 17 58 240
2017 Supervisor 17 33 19 21 10 0 0 31 50 48
2017 Non-supervisor 29 25 30 9 4 2 2 14 56 240
2014 Supervisor 17 19 40 19 5 0 0 24 36 58
2014 Non-supervisor 16 23 36 17 6 1 2 23 40 285
2011 Supervisor 28 19 33 10 10 0 0 21 47 58
2011 Non-supervisor 17 23 34 12 11 1 1 24 41 267
2008 Supervisor 10 26 28 13 23 0 0 36 36 39
2008 Non-supervisor 9 14 36 25 11 1 3 38 24 214

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 12 42 25 8 0 0 34 24 59
2019 Non-supervisor 8 17 40 26 7 1 1 34 26 300
2018 Supervisor 15 17 46 13 9 0 0 22 33 46
2018 Non-supervisor 10 16 37 31 5 0 0 36 26 238
2017 Supervisor 13 33 29 19 6 0 0 25 46 48
2017 Non-supervisor 9 18 39 19 13 1 1 32 28 241
2014 Supervisor 2 21 43 26 7 1 0 33 23 58
2014 Non-supervisor 5 13 37 33 11 1 1 45 18 282
2011 Supervisor 16 16 31 29 9 0 0 38 31 58
2011 Non-supervisor 6 15 40 23 13 0 2 37 22 265
2008 Supervisor 13 10 38 28 10 0 0 38 23 39
2008 Non-supervisor 7 11 37 29 14 0 2 44 18 213

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 17 26 19 7 0 0 26 48 58
2019 Non-supervisor 19 26 31 15 5 2 2 21 47 301
2018 Supervisor 33 29 25 8 4 0 0 13 63 48
2018 Non-supervisor 20 25 31 18 3 1 2 22 46 239
2017 Supervisor 35 21 23 13 8 0 0 21 56 48
2017 Non-supervisor 21 24 25 15 11 2 2 27 47 241
2014 Supervisor 19 40 25 14 2 0 0 16 59 58
2014 Non-supervisor 8 21 33 22 10 3 1 34 31 285
2011 Supervisor 16 36 29 9 10 0 0 19 52 58
2011 Non-supervisor 12 26 29 18 11 1 3 30 40 267
2008 Supervisor 0 33 36 18 10 0 3 29 34 39
2008 Non-supervisor 10 19 34 20 13 1 3 34 31 214

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 10 28 36 19 0 0 55 17 58
2019 Non-supervisor 6 16 25 34 15 2 2 51 23 300
2018 Supervisor 6 19 27 38 10 0 0 48 25 48
2018 Non-supervisor 8 15 35 31 8 3 1 40 23 239
2017 Supervisor 4 10 35 33 17 0 0 50 15 48
2017 Non-supervisor 10 16 29 24 18 2 2 43 27 241
2014 Supervisor 9 22 47 21 2 0 0 22 31 58
2014 Non-supervisor 9 16 31 27 9 4 3 40 27 285
2011 Supervisor 14 21 29 24 12 0 0 36 34 58
2011 Non-supervisor 11 23 31 19 10 3 3 30 36 267
2008 Supervisor 15 23 46 13 3 0 0 15 38 39
2008 Non-supervisor 15 27 27 16 8 4 2 26 45 215

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 17 49 15 3 0 0 19 32 59
2019 Non-supervisor 21 27 33 13 4 2 1 17 49 300
2018 Supervisor 25 33 31 8 2 0 0 10 58 48
2018 Non-supervisor 21 28 35 12 2 2 0 14 50 239
2017 Supervisor 19 27 31 13 10 0 0 23 46 48
2017 Non-supervisor 17 25 35 13 9 1 0 22 42 241
2014 Supervisor 17 26 31 22 3 0 0 25 43 58
2014 Non-supervisor 15 25 36 15 6 2 1 22 41 285

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 5 5 25 32 32 0 0 64 10 59
2019 Non-supervisor 6 14 30 31 17 1 1 49 20 301

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 47 17 14 7 0 0 62 21 58
2019 Non-supervisor 8 30 21 24 16 2 0 39 40 302

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 50 28 7 12 3 0 0 78 16 58
2019 Non-supervisor 33 33 9 15 10 1 0 66 25 301
2018 Supervisor 46 29 6 13 6 0 0 75 19 48
2018 Non-supervisor 26 30 13 19 12 0 0 56 31 236
2017 Supervisor 50 33 4 6 6 0 0 83 13 48
2017 Non-supervisor 35 34 10 12 7 2 0 70 20 241
2014 Supervisor 48 38 8 5 0 0 0 86 5 58
2014 Non-supervisor 37 37 7 13 4 2 0 75 18 285

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 34 8 10 3 0 0 78 14 59
2019 Non-supervisor 37 36 11 12 3 0 0 74 16 303
2018 Supervisor 40 42 2 13 4 0 0 81 17 48
2018 Non-supervisor 35 38 12 9 6 0 0 72 16 239
2017 Supervisor 42 40 2 10 6 0 0 81 17 48
2017 Non-supervisor 42 39 8 8 4 0 0 80 12 241
2014 Supervisor 53 40 3 3 0 0 0 93 3 58
2014 Non-supervisor 46 40 7 5 2 0 0 86 7 285

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 32 7 5 0 0 0 88 5 59
2019 Non-supervisor 31 46 11 7 4 0 0 78 11 302
2018 Supervisor 38 46 8 6 2 0 0 83 8 48
2018 Non-supervisor 28 45 15 7 5 0 0 73 12 239

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 41 9 5 7 0 0 79 12 58
2019 Non-supervisor 22 44 17 9 8 1 0 66 17 301
2018 Supervisor 44 35 6 4 10 0 0 79 15 48
2018 Non-supervisor 31 38 16 9 5 1 0 70 14 237
2017 Supervisor 46 35 6 6 6 0 0 81 13 48
2017 Non-supervisor 33 44 12 6 4 1 0 77 11 241
2014 Supervisor 56 31 7 5 0 0 0 88 5 58
2014 Non-supervisor 41 40 8 7 2 1 0 81 10 285
2011 Supervisor 47 34 7 10 0 2 0 82 11 58
2011 Non-supervisor 38 35 15 6 3 3 0 75 9 268

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 25 8 3 5 0 0 83 8 59
2019 Non-supervisor 34 40 14 5 4 3 0 76 10 301
2018 Supervisor 50 27 10 6 6 0 0 77 13 48
2018 Non-supervisor 34 39 15 5 4 3 0 76 9 239
2017 Supervisor 50 38 8 0 4 0 0 88 4 48
2017 Non-supervisor 36 40 13 5 4 3 0 78 9 240
2014 Supervisor 58 28 7 2 0 5 0 91 2 57
2014 Non-supervisor 44 37 11 4 1 3 0 84 5 285

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 56 27 5 7 5 0 0 83 12 59
2019 Non-supervisor 35 41 13 6 6 0 0 76 11 302
2018 Supervisor 44 35 6 10 4 0 0 79 15 48
2018 Non-supervisor 38 36 13 7 6 0 0 75 12 240
2017 Supervisor 52 31 8 2 6 0 0 83 8 48
2017 Non-supervisor 42 35 12 9 3 0 0 77 12 241
2014 Supervisor 55 37 3 3 2 0 0 92 5 58
2014 Non-supervisor 49 37 6 4 3 0 0 86 7 285
2011 Supervisor 59 26 9 7 0 0 0 84 7 58
2011 Non-supervisor 47 34 11 5 2 0 0 82 7 268
2008 Supervisor 54 26 10 8 3 0 0 79 10 39
2008 Non-supervisor 43 40 8 5 5 0 0 83 9 215

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 32 24 12 5 0 0 59 17 59
2019 Non-supervisor 19 28 16 20 12 5 1 49 34 301
2018 Supervisor 23 46 10 4 17 0 0 69 21 48
2018 Non-supervisor 12 28 22 19 14 4 1 42 35 239
2017 Supervisor 21 45 15 11 9 0 0 66 19 47
2017 Non-supervisor 22 31 16 17 7 6 2 57 25 241
2014 Supervisor 38 40 15 5 2 0 0 78 7 58
2014 Non-supervisor 26 35 12 12 7 6 4 67 20 285

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 29 14 3 3 0 0 80 7 59
2019 Non-supervisor 24 35 18 13 9 2 0 60 22 301
2018 Supervisor 49 27 16 2 6 0 0 76 8 49
2018 Non-supervisor 18 41 17 15 7 2 0 60 23 238
2017 Supervisor 46 35 4 8 6 0 0 81 15 48
2017 Non-supervisor 27 38 16 9 5 5 0 68 15 242
2014 Supervisor 48 37 7 7 2 0 0 84 9 58
2014 Non-supervisor 34 36 13 9 4 4 1 73 14 284
2011 Supervisor 40 40 10 7 2 2 0 81 9 58
2011 Non-supervisor 33 36 12 9 5 3 1 73 15 267
2008 Supervisor 44 33 10 3 10 0 0 77 13 39
2008 Non-supervisor 27 40 12 11 9 2 0 68 20 215

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 34 24 3 5 0 0 68 8 59
2019 Non-supervisor 18 33 20 16 12 1 0 52 28 302
2018 Supervisor 31 33 18 16 2 0 0 63 18 49
2018 Non-supervisor 14 36 21 18 10 0 0 51 28 238

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 20 15 10 14 7 0 58 25 59
2019 Non-supervisor 14 15 19 17 25 9 2 32 47 303
2018 Supervisor 20 18 22 20 12 4 2 41 35 49
2018 Non-supervisor 8 17 20 22 22 9 2 28 49 240
2017 Supervisor 19 21 23 15 19 4 0 41 35 48
2017 Non-supervisor 16 20 13 21 17 11 2 41 44 242
2014 Supervisor 24 17 16 17 10 12 3 48 33 58
2014 Non-supervisor 15 22 15 15 15 17 3 45 37 283
2011 Supervisor 16 33 17 14 5 9 7 57 22 58
2011 Non-supervisor 13 22 22 11 15 13 4 43 31 268

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 41 2 5 0 0 0 93 5 58
2019 Non-supervisor 40 43 7 8 2 0 0 83 10 301
2017 Supervisor 42 42 2 10 4 0 0 83 15 48
2017 Non-supervisor 45 42 3 6 4 0 0 88 9 242
2014 Supervisor 39 44 3 2 12 0 0 83 14 58
2014 Non-supervisor 39 46 5 8 3 0 0 84 11 286
2011 Supervisor 52 43 2 3 0 0 0 95 3 58
2011 Non-supervisor 47 43 3 5 2 0 0 91 6 266
2008 Supervisor 64 28 0 8 0 0 0 92 8 39
2008 Non-supervisor 45 41 6 7 1 0 0 86 8 215

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 66 26 3 2 3 0 0 91 5 58
2019 Non-supervisor 37 33 9 16 5 0 0 70 21 303
2017 Supervisor 67 21 2 8 2 0 0 88 10 48
2017 Non-supervisor 43 28 7 17 4 0 0 72 21 242
2014 Supervisor 53 21 3 12 10 0 0 74 23 58
2014 Non-supervisor 33 29 7 18 12 0 0 62 31 285
2011 Supervisor 66 26 2 7 0 0 0 91 7 58
2011 Non-supervisor 56 33 6 4 1 0 0 89 5 267

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 75 17 5 0 3 0 0 92 3 59
2019 Non-supervisor 47 38 7 6 1 0 0 86 7 299
2017 Supervisor 67 29 0 2 2 0 0 96 4 48
2017 Non-supervisor 54 31 6 6 3 0 0 85 9 240
2014 Supervisor 64 22 3 3 7 0 0 86 10 58
2014 Non-supervisor 54 36 4 3 2 0 1 91 5 285

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 86 3 2 3 0 0 5 95 4 59
2019 Non-supervisor 68 14 4 5 5 1 4 86 10 303
2017 Supervisor 69 10 6 4 2 0 8 86 7 48
2017 Non-supervisor 68 13 3 4 8 0 4 85 12 242
2014 Supervisor 76 14 3 2 3 0 2 91 5 58
2014 Non-supervisor 72 14 5 2 3 0 3 89 6 285
2011 Supervisor 83 7 3 0 0 0 7 96 0 58
2011 Non-supervisor 79 9 3 3 3 0 3 91 6 267
2008 Supervisor 72 10 3 8 0 0 8 89 8 39
2008 Non-supervisor 73 13 5 2 5 0 2 88 7 215

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 73 7 7 5 0 0 8 87 6 59
2019 Non-supervisor 68 10 6 4 7 0 5 82 12 301
2017 Supervisor 65 4 6 13 2 0 10 77 16 48
2017 Non-supervisor 65 10 6 4 8 1 7 81 12 241
2014 Supervisor 81 7 3 2 3 0 3 91 5 58
2014 Non-supervisor 67 12 8 4 4 0 6 84 8 285
2011 Supervisor 76 5 5 2 3 0 9 89 6 58
2011 Non-supervisor 68 10 5 6 6 1 5 83 12 268
2008 Supervisor 54 8 10 3 3 0 23 80 7 39
2008 Non-supervisor 58 9 9 5 6 4 11 78 12 215

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 81 5 7 2 0 0 5 91 2 58
2019 Non-supervisor 74 7 5 3 4 0 6 86 8 302
2017 Supervisor 66 6 6 4 4 0 13 83 10 47
2017 Non-supervisor 71 7 4 2 8 0 8 85 11 241
2014 Supervisor 78 9 3 2 3 0 5 91 6 58
2014 Non-supervisor 72 10 6 2 4 0 7 87 6 285
2011 Supervisor 74 9 5 0 3 0 9 91 4 58
2011 Non-supervisor 72 7 6 2 4 0 8 86 7 268
2008 Supervisor 69 8 5 0 0 0 18 94 0 39
2008 Non-supervisor 63 7 5 3 6 3 14 83 11 214

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 19 34 14 5 5 7 40 21 59
2019 Non-supervisor 13 19 18 16 13 18 3 41 36 303

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 64 28 5 0 0 0 3 95 0 58
2019 Non-supervisor 35 54 6 3 1 0 0 90 4 303

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 73 19 2 0 2 2 3 96 2 59
2019 Non-supervisor 59 28 6 2 1 3 1 90 4 302

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 59
2019 Non-supervisor 21 79 302
2018 Supervisor 10 90 49
2018 Non-supervisor 17 83 241

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 20 80 59
2019 Non-supervisor 22 78 301

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 22 19 14 10 8 3 52 27 59
2019 Non-supervisor 9 16 20 11 12 27 5 37 33 301
2018 Supervisor 21 21 21 4 17 10 6 50 25 48
2018 Non-supervisor 8 15 22 13 11 25 5 33 35 239
2017 Supervisor 25 27 15 8 8 10 6 63 20 48
2017 Non-supervisor 16 11 22 9 9 28 6 41 27 242
2014 Supervisor 19 28 19 5 2 23 4 65 10 57
2014 Non-supervisor 14 14 16 7 7 34 8 47 24 285

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 44 27 10 10 5 3 0 74 16 59
2019 Non-supervisor 21 31 17 13 10 8 0 56 25 301
2018 Supervisor 33 35 16 8 8 0 0 67 16 49
2018 Non-supervisor 18 34 17 15 8 8 1 57 24 240
2017 Supervisor 38 29 13 8 4 4 4 73 14 48
2017 Non-supervisor 29 31 17 9 6 7 0 65 17 242
2014 Supervisor 35 37 14 5 2 5 2 77 8 57
2014 Non-supervisor 32 31 14 8 4 9 0 71 13 285
2011 Supervisor 48 38 9 5 0 0 0 86 5 58
2011 Non-supervisor 41 31 13 8 3 4 0 75 11 268

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 10 90 58
2019 Non-supervisor 14 86 302

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 19 25 5 5 12 3 58 12 59
2019 Non-supervisor 11 16 23 4 6 34 6 45 17 301
2018 Supervisor 27 27 20 6 4 10 6 63 12 49
2018 Non-supervisor 11 19 23 5 5 32 5 48 16 239
2017 Supervisor 35 21 13 2 4 19 6 75 8 48
2017 Non-supervisor 15 11 23 4 4 37 6 47 14 242
2014 Supervisor 30 18 14 2 0 33 4 75 3 57
2014 Non-supervisor 17 13 18 2 2 41 7 57 8 284

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 20 17 5 3 5 0 73 9 59
2019 Non-supervisor 28 27 21 7 6 12 0 62 14 302
2018 Supervisor 41 29 20 8 2 0 0 69 10 49
2018 Non-supervisor 22 35 21 6 5 10 0 64 12 238
2017 Supervisor 52 23 13 0 4 4 4 82 5 48
2017 Non-supervisor 30 33 18 4 3 11 1 72 8 242
2014 Supervisor 49 28 14 4 0 5 0 82 4 57
2014 Non-supervisor 32 32 16 1 1 17 0 78 3 284
2011 Supervisor 59 31 9 0 0 2 0 91 0 58
2011 Non-supervisor 46 31 11 4 1 8 0 83 5 268

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 8 92 59
2019 Non-supervisor 16 84 302
2017 Supervisor 10 90 48
2017 Non-supervisor 22 78 242
2014 Supervisor 9 91 57
2014 Non-supervisor 15 85 284

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-supervisor 85 15 55
2014 Non-supervisor 88 12 43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-supervisor 51 28 4 11 4 0 2 80 15 47
2014 Non-supervisor 50 29 8 11 3 0 0 79 13 38
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 68 17 8 3 3 0 0 85 7 59
2019 Non-supervisor 60 22 11 3 4 1 0 82 7 303
2018 Supervisor 49 27 4 10 10 0 0 76 20 49
2018 Non-supervisor 48 29 12 5 5 0 0 78 10 239
2017 Supervisor 50 27 4 8 10 0 0 77 19 48
2017 Non-supervisor 56 22 9 4 6 2 0 80 11 242

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 50 7 12 3 0 0 78 16 58

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 43 48 3 3 2 0 0 91 5 58
2019 Non-supervisor 26 43 17 7 5 2 0 71 12 302
2018 Supervisor 33 41 16 2 6 2 0 75 8 49
2018 Non-supervisor 21 44 19 9 5 1 0 66 15 240
2017 Supervisor 29 52 10 2 6 0 0 81 8 48
2017 Non-supervisor 22 47 16 8 4 4 0 71 12 241

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 44 15 14 7 0 0 64 20 59
2019 Non-supervisor 16 35 20 19 10 1 0 51 29 302
2018 Supervisor 14 41 16 16 10 2 0 56 27 49
2018 Non-supervisor 12 34 24 16 14 1 0 46 30 241
2017 Supervisor 10 33 19 21 13 4 0 46 35 48
2017 Non-supervisor 16 31 22 19 10 2 0 48 29 241

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 37 14 8 2 0 0 76 10 59
2019 Non-supervisor 31 32 15 11 8 1 1 65 20 302
2018 Supervisor 29 33 27 6 6 0 0 61 12 49
2018 Non-supervisor 26 32 20 11 10 0 0 58 21 239
2017 Supervisor 36 23 21 11 6 2 0 61 17 47
2017 Non-supervisor 35 26 18 10 10 1 0 61 21 241

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 28 36 19 14 0 0 31 33 58
2019 Non-supervisor 15 28 26 19 12 0 1 43 31 302
2018 Supervisor 14 29 22 22 12 0 0 43 35 49
2018 Non-supervisor 13 26 35 17 9 0 0 39 26 238
2017 Supervisor 6 17 19 25 33 0 0 23 58 48
2017 Non-supervisor 11 36 27 14 11 0 0 47 26 242

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 36 27 10 10 0 0 53 20 59
2019 Non-supervisor 22 33 21 15 6 0 1 56 22 301
2018 Supervisor 16 24 29 18 12 0 0 41 31 49
2018 Non-supervisor 15 38 26 12 9 0 0 53 21 241
2017 Supervisor 11 23 26 17 23 0 0 34 40 47
2017 Non-supervisor 19 37 23 11 9 1 1 57 20 242

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 36 24 21 16 0 0 40 36 58
2019 Non-supervisor 14 21 29 18 15 0 2 36 35 298
2018 Supervisor 6 22 22 24 24 0 0 29 49 49
2018 Non-supervisor 15 28 24 20 14 0 0 43 34 241
2017 Supervisor 6 13 21 32 28 0 0 19 60 47
2017 Non-supervisor 16 23 26 16 18 1 0 40 34 242

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 31 32 7 7 0 0 54 14 59
2019 Non-supervisor 39 30 18 6 4 1 2 71 11 301
2018 Supervisor 27 35 22 10 6 0 0 61 16 49
2018 Non-supervisor 38 32 20 6 3 0 1 71 9 240
2017 Supervisor 13 28 28 17 15 0 0 40 32 47
2017 Non-supervisor 37 33 15 5 6 2 2 73 11 241

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 29 29 10 10 0 0 51 20 59
2019 Non-supervisor 26 33 21 10 8 0 2 60 18 301
2018 Supervisor 22 33 24 8 12 0 0 55 20 49
2018 Non-supervisor 26 30 23 12 9 0 0 56 21 240
2017 Supervisor 17 23 9 23 28 0 0 40 51 47
2017 Non-supervisor 25 34 22 12 6 0 0 59 19 242

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 37 17 7 7 0 0 69 14 59
2019 Non-supervisor 17 33 24 15 10 1 1 50 26 302
2018 Supervisor 17 29 33 8 13 0 0 46 21 48
2018 Non-supervisor 13 34 25 20 7 0 1 47 28 238
2017 Supervisor 19 27 15 23 17 0 0 46 40 48
2017 Non-supervisor 18 34 25 15 7 0 0 53 22 242

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 36 19 19 10 0 0 52 29 58
2019 Non-supervisor 13 23 29 20 13 1 1 37 34 300
2018 Supervisor 8 25 31 19 17 0 0 33 35 48
2018 Non-supervisor 7 32 31 16 12 1 0 39 29 239
2017 Supervisor 8 21 21 19 31 0 0 29 50 48
2017 Non-supervisor 13 26 25 21 13 1 0 40 35 242

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 37 17 19 7 0 0 58 25 59
2019 Non-supervisor 17 27 21 19 16 1 1 44 35 301
2018 Supervisor 15 29 27 13 17 0 0 44 29 48
2018 Non-supervisor 12 26 29 17 15 0 0 39 32 239
2017 Supervisor 10 21 17 29 23 0 0 31 52 48
2017 Non-supervisor 14 30 21 17 16 1 0 45 33 241

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 29 9 5 10 0 0 76 16 58
2019 Non-supervisor 32 24 21 12 10 1 0 57 22 302

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 31 29 17 17 5 0 0 60 22 58
2019 Non-supervisor 26 30 25 9 8 1 1 57 18 299
2018 Supervisor 34 23 26 6 11 0 0 57 17 47
2018 Non-supervisor 21 32 26 14 6 1 1 54 20 239
2017 Supervisor 26 19 23 13 19 0 0 45 32 47
2017 Non-supervisor 26 32 22 13 5 1 1 60 18 242

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 73 15 8 2 2 0 0 88 3 59
2019 Non-supervisor 48 25 13 5 5 0 2 76 11 299
2018 Supervisor 75 13 10 0 0 0 2 89 0 48
2018 Non-supervisor 52 24 13 5 4 0 2 77 10 238
2017 Supervisor 76 13 11 0 0 0 0 89 0 46
2017 Non-supervisor 54 25 11 5 4 0 1 79 9 242

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 85 7 2 0 0 0 7 98 0 59
2019 Non-supervisor 71 16 4 2 1 1 7 93 3 302
2018 Supervisor 94 2 4 0 0 0 0 96 0 47
2018 Non-supervisor 68 14 8 3 2 0 5 87 5 239

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 22 10 2 5 0 2 83 7 59
2019 Non-supervisor 61 17 8 6 6 1 2 80 12 302
2018 Supervisor 73 10 8 4 4 0 0 83 8 48
2018 Non-supervisor 59 18 8 3 8 1 2 80 12 239
2017 Supervisor 79 11 9 0 2 0 0 89 2 47
2017 Non-supervisor 70 14 5 4 5 1 1 86 9 242

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 36 14 2 3 0 0 81 5 58
2019 Non-supervisor 42 36 14 5 3 0 1 78 7 301
2018 Supervisor 44 40 8 4 4 0 0 83 8 48
2018 Non-supervisor 41 35 13 5 5 0 1 77 10 241
2017 Supervisor 51 30 9 11 0 0 0 81 11 47
2017 Non-supervisor 52 34 7 4 3 0 1 87 6 241

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 22 17 5 3 0 0 75 8 59
2019 Non-supervisor 47 19 16 9 8 0 1 67 17 299
2018 Supervisor 33 29 19 8 10 0 0 63 19 48
2018 Non-supervisor 40 25 12 10 11 1 1 67 22 241
2017 Supervisor 40 23 9 19 9 0 0 64 28 47
2017 Non-supervisor 49 25 9 8 8 0 1 74 16 242

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 42 14 2 3 0 0 81 5 59
2019 Non-supervisor 50 9 3 2 1 0 35 92 4 300
2018 Supervisor 47 26 15 11 2 0 0 72 13 47
2018 Non-supervisor 50 10 2 0 1 0 37 95 2 238
2017 Supervisor 40 38 10 10 2 0 0 77 13 48
2017 Non-supervisor 56 10 4 0 1 0 29 92 2 241

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 19 19 0 0 0 0 81 0 59
2019 Non-supervisor 57 23 8 4 2 1 6 86 6 300
2018 Supervisor 71 23 2 2 2 0 0 94 4 48
2018 Non-supervisor 50 25 10 8 2 1 5 79 10 240
2017 Supervisor 55 26 13 4 2 0 0 81 6 47
2017 Non-supervisor 59 26 7 3 2 0 4 88 5 239

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 24 3 2 2 0 0 93 3 58
2019 Non-supervisor 64 16 6 4 6 1 3 83 10 301
2018 Supervisor 77 21 0 0 2 0 0 98 2 48
2018 Non-supervisor 59 18 6 6 7 1 3 80 13 241
2017 Supervisor 66 30 2 0 2 0 0 96 2 47
2017 Non-supervisor 58 20 11 5 4 0 1 80 10 242

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 31 7 2 0 0 0 92 2 59
2019 Non-supervisor 47 29 14 5 2 1 2 79 8 302
2018 Supervisor 60 25 10 2 2 0 0 85 4 48
2018 Non-supervisor 42 31 20 3 3 1 1 74 6 240
2017 Supervisor 57 26 13 2 2 0 0 83 4 47
2017 Non-supervisor 56 27 9 4 2 0 2 85 6 240

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 34 36 19 5 0 0 41 24 59
2019 Non-supervisor 12 30 38 14 6 0 0 42 20 302
2018 Supervisor 10 39 31 12 8 0 0 49 20 49
2018 Non-supervisor 8 36 35 13 7 0 0 44 21 239
2017 Supervisor 0 23 38 21 17 0 0 23 38 47
2017 Non-supervisor 12 29 40 13 5 0 0 41 18 241

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 27 41 14 2 0 0 15 44 59
2019 Non-supervisor 13 20 44 18 6 0 0 23 32 300
2018 Supervisor 15 25 35 21 4 0 0 25 40 48
2018 Non-supervisor 10 24 41 21 4 0 0 25 33 234
2017 Supervisor 21 29 35 15 0 0 0 15 50 48
2017 Non-supervisor 6 26 39 23 6 0 0 29 32 242
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 59 12 7 2 3 2 16 84 58
2019 Non-supervisor 26 45 14 4 4 6 1 28 72 301
2018 Supervisor 22 47 10 12 6 2 0 23 77 49
2018 Non-supervisor 28 37 18 7 6 4 0 29 71 239
2017 Supervisor 29 31 31 0 2 6 0 31 69 48
2017 Non-supervisor 27 31 28 5 4 4 0 28 72 241

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 57 43 46
2019 Non-supervisor 57 43 203

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 73 27 45
2019 Non-supervisor 68 32 197
2018 Supervisor 41 59 37
2018 Non-supervisor 55 45 155

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 5 3 3 2 0 12 90 6 58
2019 Non-supervisor 60 15 9 2 2 2 10 85 5 300
2018 Supervisor 61 12 6 0 8 0 12 84 9 49
2018 Non-supervisor 60 10 6 5 3 4 12 84 9 238

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 27 2 9 7 0 18 78 19 45
2019 Non-supervisor 26 33 10 16 6 2 6 65 24 201
2018 Supervisor 35 22 8 14 14 0 8 62 29 37
2018 Non-supervisor 25 30 14 14 12 1 5 58 27 161
2017 Supervisor 39 39 16 3 3 0 0 77 6 31
2017 Non-supervisor 29 25 10 14 7 3 12 63 25 169

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 4 11 0 11 0 67 33 33 45
2019 Non-supervisor 9 15 16 6 7 8 38 45 25 201
2018 Supervisor 8 11 16 5 14 0 46 35 35 37
2018 Non-supervisor 7 12 13 7 13 3 44 37 39 161
2017 Supervisor 6 3 23 3 0 10 55 27 9 31
2017 Non-supervisor 10 8 9 5 9 9 50 44 33 169
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