2019 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 54 37 4 6 0 0 0 91 6 54
2019 3 to 10 years in current department or agency 42 35 12 7 5 0 0 77 11 61
2018 3 to 10 years in current department or agency 36 52 4 4 3 0 0 88 7 69
2018 11 to 20 years in current department or agency 31 48 16 5 0 0 0 79 5 38
2017 Less than 3 years in current department or agency 42 52 4 2 0 0 0 94 2 47
2017 3 to 10 years in current department or agency 38 39 9 8 7 0 0 77 14 78
2017 11 to 20 years in current department or agency 31 42 21 3 3 0 0 73 5 38
2014 Less than 3 years in current department or agency 29 46 14 7 5 0 0 75 11 44
2014 3 to 10 years in current department or agency 33 40 8 12 7 0 0 74 18 87
2014 11 to 20 years in current department or agency 39 39 18 4 0 0 0 79 4 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 54 31 9 4 2 0 0 85 6 55
2019 3 to 10 years in current department or agency 41 35 8 10 6 0 0 75 16 61
2018 3 to 10 years in current department or agency 46 35 10 4 4 0 0 81 9 69
2018 11 to 20 years in current department or agency 29 42 11 11 8 0 0 71 18 38
2017 Less than 3 years in current department or agency 55 39 4 2 0 0 0 94 2 47
2017 3 to 10 years in current department or agency 33 36 13 12 7 0 0 69 18 78
2017 11 to 20 years in current department or agency 29 26 19 15 11 0 0 55 26 38

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 71 20 7 0 2 0 0 91 2 55
2019 3 to 10 years in current department or agency 59 28 7 2 5 0 0 87 6 61
2018 3 to 10 years in current department or agency 59 34 3 4 0 0 0 93 4 69
2018 11 to 20 years in current department or agency 49 40 11 0 0 0 0 89 0 38
2017 Less than 3 years in current department or agency 66 32 2 0 0 0 0 98 0 47
2017 3 to 10 years in current department or agency 59 26 11 4 0 0 0 85 4 78
2017 11 to 20 years in current department or agency 54 38 8 0 0 0 0 92 0 37
2014 Less than 3 years in current department or agency 57 37 7 0 0 0 0 93 0 44
2014 3 to 10 years in current department or agency 51 37 12 1 0 0 0 87 1 87
2014 11 to 20 years in current department or agency 68 18 14 0 0 0 0 86 0 28

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 60 24 11 5 0 0 0 84 5 55
2019 3 to 10 years in current department or agency 47 36 10 2 5 0 0 84 6 61
2018 3 to 10 years in current department or agency 46 44 6 4 0 0 0 90 4 69
2018 11 to 20 years in current department or agency 42 29 24 2 3 0 0 71 5 38
2017 Less than 3 years in current department or agency 51 45 2 2 0 0 0 96 2 47
2017 3 to 10 years in current department or agency 42 39 12 3 5 0 0 80 8 78
2017 11 to 20 years in current department or agency 41 35 19 3 3 0 0 75 5 37
2014 Less than 3 years in current department or agency 46 32 18 2 2 0 0 77 5 44
2014 3 to 10 years in current department or agency 39 36 15 5 6 0 0 75 10 87
2014 11 to 20 years in current department or agency 54 32 11 4 0 0 0 86 4 28

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 53 33 9 2 2 2 0 87 3 55
2019 3 to 10 years in current department or agency 50 33 7 3 6 0 0 84 10 61
2018 3 to 10 years in current department or agency 46 38 9 6 1 0 0 84 7 69
2018 11 to 20 years in current department or agency 37 37 13 5 8 0 0 74 13 38
2017 Less than 3 years in current department or agency 55 45 0 0 0 0 0 100 0 47
2017 3 to 10 years in current department or agency 39 34 18 3 7 0 0 73 9 78
2017 11 to 20 years in current department or agency 37 36 8 8 11 0 0 74 19 38
2014 Less than 3 years in current department or agency 48 36 11 0 5 0 0 84 5 44
2014 3 to 10 years in current department or agency 38 33 12 13 5 0 0 71 17 87
2014 11 to 20 years in current department or agency 43 36 7 7 7 0 0 79 14 28

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 51 35 9 0 3 2 0 87 3 55
2019 3 to 10 years in current department or agency 44 40 7 7 3 0 0 84 10 61
2018 3 to 10 years in current department or agency 42 40 7 9 1 0 0 83 10 68
2018 11 to 20 years in current department or agency 42 35 11 5 8 0 0 76 13 38
2017 Less than 3 years in current department or agency 53 47 0 0 0 0 0 100 0 47
2017 3 to 10 years in current department or agency 35 39 14 7 5 0 0 74 12 78
2017 11 to 20 years in current department or agency 37 36 8 11 8 0 0 74 19 38
2014 Less than 3 years in current department or agency 45 37 11 2 5 0 0 82 7 44
2014 3 to 10 years in current department or agency 36 33 16 12 3 0 0 69 15 87
2014 11 to 20 years in current department or agency 36 46 7 7 4 0 0 82 11 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 42 26 22 5 3 2 0 69 9 55
2019 3 to 10 years in current department or agency 36 22 23 5 8 6 0 62 14 61
2018 3 to 10 years in current department or agency 35 26 17 16 3 3 0 63 19 69
2018 11 to 20 years in current department or agency 29 37 13 8 8 5 0 69 16 38
2017 Less than 3 years in current department or agency 45 27 14 7 2 4 0 76 9 47
2017 3 to 10 years in current department or agency 29 18 27 14 9 3 0 48 24 78
2017 11 to 20 years in current department or agency 27 19 34 16 5 0 0 45 21 38
2014 Less than 3 years in current department or agency 32 23 21 7 7 9 2 61 16 44
2014 3 to 10 years in current department or agency 26 32 18 9 10 3 0 61 20 87
2014 11 to 20 years in current department or agency 29 29 18 18 7 0 0 57 25 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 78 9 7 2 2 0 2 89 3 55
2019 3 to 10 years in current department or agency 53 28 8 5 3 0 2 83 8 61

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 58 27 3 9 2 0 0 86 11 55
2019 3 to 10 years in current department or agency 63 18 7 7 5 0 0 82 12 60
2018 3 to 10 years in current department or agency 45 41 6 4 1 1 0 88 6 69
2018 11 to 20 years in current department or agency 37 45 8 8 3 0 0 82 11 38
2017 Less than 3 years in current department or agency 59 33 2 2 0 2 2 95 2 47
2017 3 to 10 years in current department or agency 49 29 12 4 5 0 1 79 9 78
2017 11 to 20 years in current department or agency 39 37 16 0 8 0 0 76 8 38
2014 Less than 3 years in current department or agency 43 28 14 0 4 11 0 80 5 44
2014 3 to 10 years in current department or agency 47 26 13 8 5 0 1 74 13 87
2014 11 to 20 years in current department or agency 50 25 7 7 4 4 4 81 12 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 65 25 4 6 0 0 0 91 6 54
2019 3 to 10 years in current department or agency 59 26 2 8 5 0 0 85 13 61
2018 3 to 10 years in current department or agency 44 40 7 6 3 0 0 84 9 69
2018 11 to 20 years in current department or agency 29 50 5 3 13 0 0 79 16 38
2017 Less than 3 years in current department or agency 67 26 2 0 0 2 2 98 0 47
2017 3 to 10 years in current department or agency 51 35 6 5 3 0 0 86 8 78
2017 11 to 20 years in current department or agency 42 32 11 5 11 0 0 73 16 38
2014 Less than 3 years in current department or agency 52 27 11 2 2 5 0 83 5 44
2014 3 to 10 years in current department or agency 38 38 7 10 6 1 0 77 16 87
2014 11 to 20 years in current department or agency 50 39 0 11 0 0 0 89 11 28

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 60 22 9 5 2 2 0 84 7 55
2019 3 to 10 years in current department or agency 54 25 5 12 5 0 0 79 16 61
2018 3 to 10 years in current department or agency 47 30 9 12 3 0 0 77 15 69
2018 11 to 20 years in current department or agency 34 42 8 5 11 0 0 76 16 38
2017 Less than 3 years in current department or agency 68 24 6 0 0 0 2 93 0 47
2017 3 to 10 years in current department or agency 53 28 14 4 1 0 0 81 5 78
2017 11 to 20 years in current department or agency 47 23 13 3 13 0 0 71 16 38
2014 Less than 3 years in current department or agency 61 27 7 2 2 0 0 89 5 44
2014 3 to 10 years in current department or agency 49 28 10 6 6 0 1 78 12 87
2014 11 to 20 years in current department or agency 75 18 0 4 0 4 0 96 4 28

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 45 39 9 2 0 6 0 89 2 55
2019 3 to 10 years in current department or agency 42 33 21 2 2 0 0 75 3 61
2018 3 to 10 years in current department or agency 30 47 7 6 6 4 0 81 12 69
2018 11 to 20 years in current department or agency 29 40 18 8 5 0 0 69 13 38
2017 Less than 3 years in current department or agency 50 26 6 2 2 11 2 87 5 47
2017 3 to 10 years in current department or agency 30 36 9 13 5 5 1 71 20 78
2017 11 to 20 years in current department or agency 27 38 21 5 5 3 0 67 11 37
2014 Less than 3 years in current department or agency 42 26 14 5 4 9 0 74 10 43
2014 3 to 10 years in current department or agency 25 43 10 12 7 2 1 70 19 87
2014 11 to 20 years in current department or agency 32 29 32 4 4 0 0 61 7 28

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 49 33 13 2 0 4 0 85 2 55
2019 3 to 10 years in current department or agency 34 36 18 10 2 0 0 70 11 61
2018 3 to 10 years in current department or agency 25 46 17 6 4 1 0 72 10 69
2018 11 to 20 years in current department or agency 29 34 18 11 8 0 0 63 19 38
2017 Less than 3 years in current department or agency 40 45 4 2 0 7 2 93 2 47
2017 3 to 10 years in current department or agency 23 42 14 8 9 3 1 67 18 78
2017 11 to 20 years in current department or agency 21 51 14 5 8 0 0 73 14 37
2014 Less than 3 years in current department or agency 39 35 9 9 2 5 0 78 12 43
2014 3 to 10 years in current department or agency 22 42 15 14 7 0 0 64 21 87
2014 11 to 20 years in current department or agency 29 46 7 11 4 4 0 78 15 28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 33 41 11 4 0 11 0 84 4 55
2019 3 to 10 years in current department or agency 29 35 21 13 2 0 0 64 15 61
2018 3 to 10 years in current department or agency 24 31 23 15 3 4 0 57 19 69
2018 11 to 20 years in current department or agency 26 29 18 13 11 3 0 57 25 38
2017 Less than 3 years in current department or agency 25 42 11 0 2 17 2 84 3 47
2017 3 to 10 years in current department or agency 12 46 19 9 5 7 1 63 16 78
2017 11 to 20 years in current department or agency 16 40 22 14 5 3 0 58 20 37
2014 Less than 3 years in current department or agency 32 33 9 9 2 14 0 75 14 43
2014 3 to 10 years in current department or agency 15 40 18 14 9 3 0 57 24 87
2014 11 to 20 years in current department or agency 25 29 18 21 7 0 0 54 29 28

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 22 43 17 15 0 4 0 67 15 55
2019 3 to 10 years in current department or agency 11 46 20 12 11 0 0 57 23 61
2018 3 to 10 years in current department or agency 18 30 21 27 4 0 0 48 31 69
2018 11 to 20 years in current department or agency 16 37 13 24 11 0 0 52 35 38
2017 Less than 3 years in current department or agency 19 46 13 7 2 11 2 75 10 47
2017 3 to 10 years in current department or agency 10 44 17 15 10 3 1 55 27 78
2017 11 to 20 years in current department or agency 13 40 19 16 11 0 0 54 27 37
2014 Less than 3 years in current department or agency 28 35 16 12 0 9 0 69 13 43
2014 3 to 10 years in current department or agency 10 44 14 21 12 0 0 54 32 87
2014 11 to 20 years in current department or agency 18 39 21 11 11 0 0 57 21 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 46 35 9 5 4 0 2 82 9 55
2019 3 to 10 years in current department or agency 32 38 8 17 5 0 0 70 21 61
2018 3 to 10 years in current department or agency 28 46 15 9 3 0 0 73 12 68
2018 11 to 20 years in current department or agency 32 34 13 16 5 0 0 66 21 38
2017 Less than 3 years in current department or agency 60 32 4 4 0 0 0 92 4 47
2017 3 to 10 years in current department or agency 28 43 12 8 10 0 0 70 18 78
2017 11 to 20 years in current department or agency 24 34 13 16 13 0 0 58 29 38
2014 Less than 3 years in current department or agency 32 37 21 9 0 2 0 70 9 44
2014 3 to 10 years in current department or agency 26 38 17 8 10 0 0 64 18 87
2014 11 to 20 years in current department or agency 39 29 7 18 7 0 0 68 25 28

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 33 55 2 4 7 0 0 87 11 55
2019 3 to 10 years in current department or agency 31 45 10 10 5 0 0 75 15 61
2018 3 to 10 years in current department or agency 29 48 7 13 3 0 0 77 16 69
2018 11 to 20 years in current department or agency 29 40 21 5 5 0 0 68 11 38
2017 Less than 3 years in current department or agency 42 51 0 7 0 0 0 93 7 47
2017 3 to 10 years in current department or agency 32 48 8 8 5 0 0 79 13 78
2017 11 to 20 years in current department or agency 36 38 10 8 8 0 0 73 16 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 64 25 4 7 0 0 0 89 7 55
2019 3 to 10 years in current department or agency 51 31 3 10 5 0 0 82 15 61
2018 3 to 10 years in current department or agency 47 37 10 1 4 0 0 84 6 69
2018 11 to 20 years in current department or agency 34 42 3 8 13 0 0 76 21 38
2017 Less than 3 years in current department or agency 53 32 4 6 2 0 2 87 9 47
2017 3 to 10 years in current department or agency 42 41 9 5 3 0 0 83 8 78
2017 11 to 20 years in current department or agency 37 39 7 8 8 0 0 77 16 38
2014 Less than 3 years in current department or agency 51 30 12 0 4 2 0 83 5 43
2014 3 to 10 years in current department or agency 45 37 7 6 6 0 0 82 12 87
2014 11 to 20 years in current department or agency 54 25 14 4 4 0 0 79 7 28

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 32 44 17 6 2 0 0 76 7 55
2019 3 to 10 years in current department or agency 37 42 15 3 3 0 0 78 7 61
2018 3 to 10 years in current department or agency 27 59 6 9 0 0 0 86 9 69
2018 11 to 20 years in current department or agency 27 57 11 5 0 0 0 84 5 37
2017 Less than 3 years in current department or agency 34 55 4 2 2 0 2 91 4 47
2017 3 to 10 years in current department or agency 33 43 8 10 5 0 1 76 16 78
2017 11 to 20 years in current department or agency 34 40 15 5 5 0 0 74 11 38
2014 Less than 3 years in current department or agency 34 39 9 7 7 0 4 76 14 44
2014 3 to 10 years in current department or agency 17 46 17 15 5 0 0 63 20 87
2014 11 to 20 years in current department or agency 36 43 7 14 0 0 0 79 14 28

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 29 35 18 11 3 4 0 67 15 55
2019 3 to 10 years in current department or agency 19 50 13 7 10 2 0 70 17 61
2018 3 to 10 years in current department or agency 20 48 17 10 4 0 0 68 15 69
2018 11 to 20 years in current department or agency 24 27 13 18 19 0 0 50 37 38
2017 Less than 3 years in current department or agency 29 41 10 15 0 4 0 74 16 47
2017 3 to 10 years in current department or agency 20 35 17 14 13 1 0 56 27 78
2017 11 to 20 years in current department or agency 24 34 8 21 13 0 0 58 34 38
2014 Less than 3 years in current department or agency 25 25 9 23 7 7 4 56 33 44
2014 3 to 10 years in current department or agency 22 25 16 23 14 0 0 47 37 87
2014 11 to 20 years in current department or agency 36 29 11 11 11 4 0 67 22 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 24 33 14 11 5 11 2 65 18 55
2019 3 to 10 years in current department or agency 21 34 17 12 11 2 3 58 24 61
2018 3 to 10 years in current department or agency 19 31 19 22 9 0 0 50 31 68
2018 11 to 20 years in current department or agency 21 13 13 24 26 3 0 35 52 38
2017 Less than 3 years in current department or agency 19 26 15 15 11 12 2 52 30 47
2017 3 to 10 years in current department or agency 18 15 10 30 25 1 0 34 56 77
2017 11 to 20 years in current department or agency 13 21 11 29 27 0 0 34 55 38
2014 Less than 3 years in current department or agency 11 18 5 32 18 7 9 35 60 44
2014 3 to 10 years in current department or agency 14 17 13 28 29 0 0 31 56 87
2014 11 to 20 years in current department or agency 18 14 11 39 14 4 0 33 56 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 53 29 12 5 0 0 0 83 5 55
2019 3 to 10 years in current department or agency 55 25 13 7 0 0 0 80 7 61

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 71 7 7 4 6 0 5 82 10 55
2019 3 to 10 years in current department or agency 59 20 1 2 3 0 14 92 6 60

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 62 18 11 5 2 0 2 81 7 55
2019 3 to 10 years in current department or agency 47 30 17 5 0 2 0 78 5 61

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 54 20 17 5 2 0 2 76 7 55
2019 3 to 10 years in current department or agency 44 28 15 8 2 2 2 74 10 61

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 77 4 9 3 4 2 2 83 7 55
2019 3 to 10 years in current department or agency 62 15 7 7 3 1 5 82 11 61

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 74 13 6 2 2 2 2 90 4 55
2019 3 to 10 years in current department or agency 70 11 7 7 2 2 1 84 9 61

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 78 11 7 0 2 2 0 91 2 55
2019 3 to 10 years in current department or agency 75 8 5 2 2 5 3 91 4 61

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 87 4 0 0 2 0 7 98 2 54
2019 3 to 10 years in current department or agency 87 7 0 0 0 0 6 100 0 61

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 51 33 7 7 0 2 0 85 7 55
2019 3 to 10 years in current department or agency 38 50 3 3 5 0 0 88 8 61
2018 3 to 10 years in current department or agency 43 39 4 12 1 0 0 82 13 68
2018 11 to 20 years in current department or agency 34 35 13 10 5 3 0 70 16 38
2017 Less than 3 years in current department or agency 48 36 7 6 0 2 0 87 7 47
2017 3 to 10 years in current department or agency 35 36 22 5 1 0 0 71 7 78
2017 11 to 20 years in current department or agency 24 43 16 8 8 0 0 67 16 37
2014 Less than 3 years in current department or agency 32 43 7 14 2 2 0 77 16 44
2014 3 to 10 years in current department or agency 31 33 15 15 6 0 0 64 21 87
2014 11 to 20 years in current department or agency 32 43 11 11 4 0 0 75 14 28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 56 30 9 2 2 2 0 87 4 54
2019 3 to 10 years in current department or agency 40 43 5 7 5 0 0 84 11 61
2018 3 to 10 years in current department or agency 47 35 9 7 1 0 0 82 9 69
2018 11 to 20 years in current department or agency 44 25 14 11 5 0 0 69 16 36
2017 Less than 3 years in current department or agency 49 39 8 4 0 0 0 87 4 47
2017 3 to 10 years in current department or agency 37 41 12 8 3 0 0 78 10 78
2017 11 to 20 years in current department or agency 35 25 21 8 11 0 0 60 19 37
2014 Less than 3 years in current department or agency 41 41 7 7 2 2 0 84 9 44
2014 3 to 10 years in current department or agency 40 26 16 12 6 0 0 67 17 87
2014 11 to 20 years in current department or agency 43 36 7 7 7 0 0 79 14 28

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 39 45 4 7 3 2 0 85 11 54
2019 3 to 10 years in current department or agency 52 31 3 5 9 0 0 83 14 59
2018 3 to 10 years in current department or agency 44 39 4 9 3 0 0 84 12 69
2018 11 to 20 years in current department or agency 29 45 13 8 5 0 0 74 13 38
2017 Less than 3 years in current department or agency 47 39 10 0 2 0 2 87 2 47
2017 3 to 10 years in current department or agency 32 47 10 4 5 1 0 80 9 78
2017 11 to 20 years in current department or agency 24 38 19 10 8 0 0 62 19 37
2014 Less than 3 years in current department or agency 48 43 5 2 2 0 0 91 5 44
2014 3 to 10 years in current department or agency 34 41 12 9 5 0 0 74 14 86
2014 11 to 20 years in current department or agency 32 43 11 11 4 0 0 75 14 28

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 34 46 16 0 2 2 0 81 2 55
2019 3 to 10 years in current department or agency 17 58 18 2 5 0 0 75 6 61
2018 3 to 10 years in current department or agency 18 45 22 10 3 1 0 64 13 69
2018 11 to 20 years in current department or agency 24 34 24 11 8 0 0 58 18 38
2017 Less than 3 years in current department or agency 30 51 13 4 0 2 0 82 4 47
2017 3 to 10 years in current department or agency 18 36 30 13 3 0 0 55 16 78
2017 11 to 20 years in current department or agency 21 37 10 19 11 3 0 60 30 38

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 47 35 5 5 7 0 0 82 13 55
2019 3 to 10 years in current department or agency 62 15 8 8 7 0 0 77 15 61
2018 3 to 10 years in current department or agency 55 33 9 3 0 0 0 88 3 69
2018 11 to 20 years in current department or agency 43 41 11 3 2 0 0 84 5 37
2017 Less than 3 years in current department or agency 60 34 6 0 0 0 0 94 0 47
2017 3 to 10 years in current department or agency 47 33 8 7 5 0 0 80 12 78
2017 11 to 20 years in current department or agency 45 26 10 11 8 0 0 71 19 38
2014 Less than 3 years in current department or agency 50 28 11 5 7 0 0 77 11 44
2014 3 to 10 years in current department or agency 41 32 12 10 3 0 1 74 14 87
2014 11 to 20 years in current department or agency 57 21 14 4 4 0 0 79 7 28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 38 23 22 9 5 2 0 62 15 53
2019 3 to 10 years in current department or agency 31 38 18 10 3 0 0 69 13 61
2018 3 to 10 years in current department or agency 41 32 18 5 4 0 0 73 10 69
2018 11 to 20 years in current department or agency 27 35 23 16 0 0 0 61 16 38
2017 Less than 3 years in current department or agency 47 39 6 5 2 0 0 86 7 47
2017 3 to 10 years in current department or agency 36 37 14 13 0 0 0 73 13 78
2017 11 to 20 years in current department or agency 43 34 13 8 3 0 0 77 11 38
2014 Less than 3 years in current department or agency 38 34 25 2 0 0 0 73 2 44
2014 3 to 10 years in current department or agency 29 40 20 7 3 0 1 70 10 87
2014 11 to 20 years in current department or agency 32 39 21 0 7 0 0 71 7 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 63 7 8 11 3 4 4 76 16 54
2019 3 to 10 years in current department or agency 73 14 7 0 3 3 0 89 4 60
2017 Less than 3 years in current department or agency 55 22 0 0 2 9 13 97 3 47
2017 3 to 10 years in current department or agency 55 23 5 5 9 0 2 80 15 78
2017 11 to 20 years in current department or agency 47 31 0 5 11 3 3 83 17 38
2014 Less than 3 years in current department or agency 43 18 16 5 7 7 5 69 13 44
2014 3 to 10 years in current department or agency 46 24 8 6 7 6 3 77 14 87
2014 11 to 20 years in current department or agency 61 21 7 0 4 0 7 88 4 28

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Less than 3 years in current department or agency 23 35 42 55
2019 3 to 10 years in current department or agency 30 25 45 61
2018 3 to 10 years in current department or agency 26 31 43 69
2018 11 to 20 years in current department or agency 22 41 38 37
2017 Less than 3 years in current department or agency 22 22 57 47
2017 3 to 10 years in current department or agency 34 31 35 78
2017 11 to 20 years in current department or agency 27 34 39 38
2014 Less than 3 years in current department or agency 48 14 39 44
2014 3 to 10 years in current department or agency 36 24 40 87
2014 11 to 20 years in current department or agency 18 50 32 28

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Less than 3 years in current department or agency 7 48 30 0 8 8 13
2019 3 to 10 years in current department or agency 5 32 47 16 0 0 19
2018 3 to 10 years in current department or agency 0 28 67 0 4 0 18
2017 Less than 3 years in current department or agency 10 19 30 10 21 10 10
2017 3 to 10 years in current department or agency 4 19 61 8 0 8 26
2017 11 to 20 years in current department or agency 0 30 40 0 0 30 10
2014 Less than 3 years in current department or agency 0 14 24 24 9999 37 21
2014 3 to 10 years in current department or agency 0 19 58 19 9999 3 31
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 68 22 6 3 2 0 0 89 5 55
2019 3 to 10 years in current department or agency 50 37 7 2 5 0 0 87 6 61
2018 3 to 10 years in current department or agency 62 26 7 3 1 0 0 88 4 69
2018 11 to 20 years in current department or agency 50 40 8 3 0 0 0 90 3 38
2017 Less than 3 years in current department or agency 58 34 6 2 0 0 0 91 2 47
2017 3 to 10 years in current department or agency 53 34 3 7 4 0 0 87 10 78
2017 11 to 20 years in current department or agency 41 46 8 3 3 0 0 86 5 37
2014 Less than 3 years in current department or agency 57 27 11 2 2 0 0 84 4 44
2014 3 to 10 years in current department or agency 45 36 7 9 2 1 0 81 12 87
2014 11 to 20 years in current department or agency 61 29 7 4 0 0 0 89 4 28

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 47 41 4 6 0 2 0 91 6 55
2019 3 to 10 years in current department or agency 31 45 13 10 0 0 0 77 10 60
2018 3 to 10 years in current department or agency 33 47 17 3 0 0 0 80 3 69
2018 11 to 20 years in current department or agency 23 45 16 11 5 0 0 68 16 38
2017 Less than 3 years in current department or agency 48 32 17 2 0 0 0 80 2 47
2017 3 to 10 years in current department or agency 34 47 14 4 1 0 0 81 5 78
2017 11 to 20 years in current department or agency 34 40 16 11 0 0 0 74 11 38
2014 Less than 3 years in current department or agency 50 39 7 5 0 0 0 89 5 44
2014 3 to 10 years in current department or agency 35 48 12 6 0 0 0 83 6 87
2014 11 to 20 years in current department or agency 43 43 7 7 0 0 0 86 7 28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 8 24 25 30 9 4 0 41 33 54
2019 3 to 10 years in current department or agency 12 20 46 19 3 0 0 22 32 61
2018 3 to 10 years in current department or agency 16 16 37 23 7 0 0 30 32 69
2018 11 to 20 years in current department or agency 8 32 38 14 8 0 0 22 41 37
2017 Less than 3 years in current department or agency 4 6 43 23 21 0 2 45 11 47
2017 3 to 10 years in current department or agency 4 26 36 22 10 0 3 33 31 78
2017 11 to 20 years in current department or agency 8 13 51 21 5 0 3 27 21 38
2014 Less than 3 years in current department or agency 2 16 30 30 9 5 7 45 21 43
2014 3 to 10 years in current department or agency 5 29 42 20 3 0 1 23 34 86
2014 11 to 20 years in current department or agency 7 18 39 25 11 0 0 36 25 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 4 17 26 34 17 2 0 52 21 54
2019 3 to 10 years in current department or agency 3 21 38 29 8 0 0 37 25 61
2018 3 to 10 years in current department or agency 11 15 32 30 12 0 0 42 26 69
2018 11 to 20 years in current department or agency 8 32 36 18 5 0 0 24 41 37
2017 Less than 3 years in current department or agency 4 8 23 20 38 4 2 62 13 47
2017 3 to 10 years in current department or agency 10 19 19 29 11 7 4 45 33 78
2017 11 to 20 years in current department or agency 8 15 35 31 5 3 3 39 25 38
2014 Less than 3 years in current department or agency 9 14 16 30 19 5 7 55 26 43
2014 3 to 10 years in current department or agency 7 17 34 26 14 1 1 41 25 86
2014 11 to 20 years in current department or agency 11 7 39 21 21 0 0 43 18 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 9 26 39 20 6 2 0 26 35 55
2019 3 to 10 years in current department or agency 2 36 36 18 8 0 0 26 38 61
2018 3 to 10 years in current department or agency 8 31 31 21 7 0 1 29 40 69
2018 11 to 20 years in current department or agency 8 48 21 18 3 3 0 21 57 38
2017 Less than 3 years in current department or agency 9 19 38 25 4 2 2 31 29 47
2017 3 to 10 years in current department or agency 12 26 35 15 7 4 1 24 40 78
2017 11 to 20 years in current department or agency 13 34 37 3 5 3 5 9 51 38
2014 Less than 3 years in current department or agency 9 21 23 28 7 5 7 39 34 43
2014 3 to 10 years in current department or agency 13 29 33 17 8 0 0 26 42 86
2014 11 to 20 years in current department or agency 11 18 43 7 14 4 4 23 31 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 13 16 26 24 19 2 0 44 30 54
2019 3 to 10 years in current department or agency 8 15 42 24 10 0 0 34 24 60
2018 3 to 10 years in current department or agency 4 21 31 37 7 0 0 44 25 68
2018 11 to 20 years in current department or agency 10 21 43 16 11 0 0 26 31 38
2017 Less than 3 years in current department or agency 0 6 28 37 30 0 0 66 6 47
2017 3 to 10 years in current department or agency 3 18 39 29 10 1 0 39 21 78
2017 11 to 20 years in current department or agency 5 12 45 27 8 0 3 36 18 38
2014 Less than 3 years in current department or agency 2 7 35 35 16 0 5 54 10 43
2014 3 to 10 years in current department or agency 5 14 38 34 9 0 0 43 19 86
2014 11 to 20 years in current department or agency 7 11 39 29 14 0 0 43 18 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 13 16 22 19 23 6 2 45 32 54
2019 3 to 10 years in current department or agency 13 22 30 25 8 1 0 34 36 60
2018 3 to 10 years in current department or agency 16 22 38 15 10 0 0 25 38 69
2018 11 to 20 years in current department or agency 8 39 37 11 5 0 0 16 47 38
2017 Less than 3 years in current department or agency 2 17 28 21 24 2 4 49 21 46
2017 3 to 10 years in current department or agency 17 28 31 14 9 1 0 23 46 78
2017 11 to 20 years in current department or agency 16 10 45 16 13 0 0 29 26 38
2014 Less than 3 years in current department or agency 9 19 21 21 14 7 9 41 33 43
2014 3 to 10 years in current department or agency 22 33 26 13 5 1 0 17 56 87
2014 11 to 20 years in current department or agency 25 21 36 7 11 0 0 18 46 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 10 17 23 35 8 6 2 47 28 53
2019 3 to 10 years in current department or agency 12 13 44 26 5 0 0 31 25 61
2018 3 to 10 years in current department or agency 7 23 41 20 6 1 1 27 31 69
2018 11 to 20 years in current department or agency 5 37 27 26 5 0 0 32 42 38
2017 Less than 3 years in current department or agency 6 15 18 36 13 4 6 55 24 47
2017 3 to 10 years in current department or agency 9 31 27 20 10 3 0 31 41 78
2017 11 to 20 years in current department or agency 11 29 34 19 8 0 0 27 40 38
2014 Less than 3 years in current department or agency 5 32 16 19 19 5 5 41 41 43
2014 3 to 10 years in current department or agency 10 15 40 22 12 1 0 34 26 86
2014 11 to 20 years in current department or agency 7 26 30 26 7 4 0 35 35 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 4 24 28 24 15 6 0 41 29 54
2019 3 to 10 years in current department or agency 0 28 42 25 5 0 0 30 28 61
2018 3 to 10 years in current department or agency 5 18 42 26 9 0 0 35 23 69
2018 11 to 20 years in current department or agency 10 27 47 11 5 0 0 16 37 38
2017 Less than 3 years in current department or agency 0 17 44 19 20 0 0 38 17 47
2017 3 to 10 years in current department or agency 7 17 50 22 4 1 0 26 24 78
2017 11 to 20 years in current department or agency 11 21 47 8 11 0 3 19 33 38
2014 Less than 3 years in current department or agency 9 19 16 33 9 7 7 49 33 43
2014 3 to 10 years in current department or agency 8 22 45 17 7 1 0 24 30 87
2014 11 to 20 years in current department or agency 11 14 50 14 4 7 0 19 27 28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 4 22 31 32 9 2 0 42 26 54
2019 3 to 10 years in current department or agency 8 18 33 28 13 0 0 41 26 61

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 20 41 22 9 0 6 2 66 10 55
2019 3 to 10 years in current department or agency 10 41 26 18 5 0 0 51 23 61

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 66 24 4 0 5 2 0 91 5 55
2019 3 to 10 years in current department or agency 48 32 12 5 3 0 0 80 8 60
2018 3 to 10 years in current department or agency 44 32 10 12 1 0 0 76 13 68
2018 11 to 20 years in current department or agency 31 37 5 19 8 0 0 68 27 38
2017 Less than 3 years in current department or agency 46 39 9 7 0 0 0 85 7 47
2017 3 to 10 years in current department or agency 41 31 12 10 7 0 0 71 17 78
2017 11 to 20 years in current department or agency 34 37 5 13 11 0 0 71 24 38
2014 Less than 3 years in current department or agency 45 34 9 4 7 0 0 80 11 44
2014 3 to 10 years in current department or agency 37 30 13 12 9 0 0 67 21 87
2014 11 to 20 years in current department or agency 68 18 11 4 0 0 0 86 4 28

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 66 27 2 2 3 0 0 93 5 55
2019 3 to 10 years in current department or agency 52 35 5 3 5 0 0 87 8 61
2018 3 to 10 years in current department or agency 47 35 10 4 3 0 0 82 7 69
2018 11 to 20 years in current department or agency 37 45 11 0 8 0 0 81 8 38
2017 Less than 3 years in current department or agency 67 28 2 2 0 0 0 96 2 47
2017 3 to 10 years in current department or agency 49 34 7 5 5 0 0 83 10 78
2017 11 to 20 years in current department or agency 45 34 8 5 8 0 0 79 13 38
2014 Less than 3 years in current department or agency 57 41 0 0 2 0 0 98 2 44
2014 3 to 10 years in current department or agency 49 41 1 5 3 0 0 91 8 87
2014 11 to 20 years in current department or agency 64 18 14 4 0 0 0 82 4 28

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 58 31 6 2 2 2 0 91 3 55
2019 3 to 10 years in current department or agency 52 40 7 2 0 0 0 92 2 61
2018 3 to 10 years in current department or agency 42 46 4 6 1 0 0 88 7 69
2018 11 to 20 years in current department or agency 39 35 16 5 5 0 0 74 10 38

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 50 30 11 7 2 0 0 80 9 54
2019 3 to 10 years in current department or agency 32 47 10 7 5 0 0 79 12 61
2018 3 to 10 years in current department or agency 35 41 14 10 0 0 0 75 10 69
2018 11 to 20 years in current department or agency 40 42 8 8 3 0 0 81 11 38
2017 Less than 3 years in current department or agency 44 38 9 4 0 4 0 86 5 47
2017 3 to 10 years in current department or agency 25 43 22 8 0 3 0 69 8 78
2017 11 to 20 years in current department or agency 31 37 18 11 3 0 0 69 13 38
2014 Less than 3 years in current department or agency 41 30 14 9 0 7 0 76 10 44
2014 3 to 10 years in current department or agency 40 40 12 1 3 2 1 83 5 87
2014 11 to 20 years in current department or agency 68 21 7 4 0 0 0 89 4 28

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 46 36 7 9 0 2 0 84 9 55
2019 3 to 10 years in current department or agency 40 45 10 2 2 2 0 87 3 61
2018 3 to 10 years in current department or agency 40 38 10 9 1 1 0 79 10 69
2018 11 to 20 years in current department or agency 24 55 13 5 3 0 0 79 8 38
2017 Less than 3 years in current department or agency 35 37 15 9 2 2 0 73 11 47
2017 3 to 10 years in current department or agency 32 36 17 12 3 1 0 69 15 78
2017 11 to 20 years in current department or agency 29 31 16 13 8 3 0 62 22 38
2014 Less than 3 years in current department or agency 43 23 7 11 5 11 0 74 18 44
2014 3 to 10 years in current department or agency 44 31 14 3 3 3 1 78 7 87
2014 11 to 20 years in current department or agency 54 21 11 4 0 11 0 84 4 28

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 57 37 4 0 0 2 0 96 0 54
2019 3 to 10 years in current department or agency 56 30 10 0 3 0 0 86 3 60
2018 3 to 10 years in current department or agency 54 31 7 7 0 0 0 85 7 68
2018 11 to 20 years in current department or agency 42 37 11 8 3 0 0 79 10 38
2017 Less than 3 years in current department or agency 65 33 0 2 0 0 0 98 2 47
2017 3 to 10 years in current department or agency 47 32 12 7 3 0 0 79 9 78
2017 11 to 20 years in current department or agency 32 47 8 7 5 0 0 79 13 38
2014 Less than 3 years in current department or agency 66 25 7 2 0 0 0 91 2 44
2014 3 to 10 years in current department or agency 48 39 10 1 1 0 0 87 2 87
2014 11 to 20 years in current department or agency 64 25 11 0 0 0 0 89 0 28

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 43 22 15 2 5 9 4 75 8 54
2019 3 to 10 years in current department or agency 29 32 18 10 5 3 3 65 16 61
2018 3 to 10 years in current department or agency 18 46 19 6 4 3 3 69 11 69
2018 11 to 20 years in current department or agency 24 37 18 5 13 0 3 62 19 38
2017 Less than 3 years in current department or agency 29 41 13 2 0 11 4 83 3 47
2017 3 to 10 years in current department or agency 29 33 13 13 8 1 3 65 21 78
2017 11 to 20 years in current department or agency 32 31 10 11 11 3 3 67 22 38
2014 Less than 3 years in current department or agency 22 32 11 7 7 11 9 69 17 44
2014 3 to 10 years in current department or agency 33 32 20 8 6 0 1 66 14 87
2014 11 to 20 years in current department or agency 57 21 7 11 0 0 4 81 11 28

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 36 37 7 7 6 6 2 79 14 55
2019 3 to 10 years in current department or agency 34 38 17 7 0 5 0 75 7 61
2018 3 to 10 years in current department or agency 37 38 11 6 3 6 0 79 9 69
2018 11 to 20 years in current department or agency 32 37 13 11 3 3 3 72 14 38
2017 Less than 3 years in current department or agency 31 47 2 9 0 6 4 88 10 47
2017 3 to 10 years in current department or agency 29 42 20 5 4 0 0 71 9 78
2017 11 to 20 years in current department or agency 26 40 24 5 5 0 0 65 11 38
2014 Less than 3 years in current department or agency 36 25 7 18 5 7 2 68 25 44
2014 3 to 10 years in current department or agency 41 39 10 5 2 1 1 82 7 87
2014 11 to 20 years in current department or agency 61 32 0 4 4 0 0 93 7 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 44 25 22 6 0 4 0 72 6 55
2019 3 to 10 years in current department or agency 37 46 11 2 3 0 0 84 5 61
2018 3 to 10 years in current department or agency 26 52 16 6 0 0 0 78 6 69
2018 11 to 20 years in current department or agency 21 42 29 3 5 0 0 63 8 38

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 26 18 15 7 5 27 2 62 17 55
2019 3 to 10 years in current department or agency 26 20 18 15 10 10 2 51 28 61
2018 3 to 10 years in current department or agency 10 26 23 21 9 10 1 41 33 69
2018 11 to 20 years in current department or agency 13 21 24 16 13 11 3 39 34 38
2017 Less than 3 years in current department or agency 27 15 19 4 2 23 8 62 9 47
2017 3 to 10 years in current department or agency 16 27 21 13 16 3 5 47 31 78
2017 11 to 20 years in current department or agency 11 26 13 13 21 11 5 43 41 38
2014 Less than 3 years in current department or agency 16 14 7 9 18 25 11 47 43 44
2014 3 to 10 years in current department or agency 10 29 20 15 17 6 3 43 35 87
2014 11 to 20 years in current department or agency 43 18 11 4 7 11 7 74 13 28

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 33 51 7 9 0 0 0 84 9 55
2019 3 to 10 years in current department or agency 42 48 3 5 2 0 0 90 7 61
2017 Less than 3 years in current department or agency 43 49 2 6 0 0 0 92 6 47
2017 3 to 10 years in current department or agency 38 49 4 8 1 0 0 87 9 78
2017 11 to 20 years in current department or agency 26 58 8 7 0 0 0 85 7 38
2014 Less than 3 years in current department or agency 43 46 2 9 0 0 0 89 9 44
2014 3 to 10 years in current department or agency 32 53 7 7 1 0 0 85 8 87
2014 11 to 20 years in current department or agency 25 54 7 14 0 0 0 79 14 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 56 26 7 11 0 0 0 82 11 55
2019 3 to 10 years in current department or agency 50 35 5 8 2 0 0 85 10 61
2017 Less than 3 years in current department or agency 64 28 6 2 0 0 0 91 2 47
2017 3 to 10 years in current department or agency 56 34 5 4 1 0 0 90 5 78
2017 11 to 20 years in current department or agency 51 38 0 5 5 0 0 89 11 37
2014 Less than 3 years in current department or agency 47 32 9 7 5 0 0 79 11 44
2014 3 to 10 years in current department or agency 54 33 5 7 1 0 0 87 8 87
2014 11 to 20 years in current department or agency 68 25 7 0 0 0 0 93 0 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 53 33 9 4 2 0 0 85 6 55
2019 3 to 10 years in current department or agency 57 33 7 2 2 0 0 90 3 61
2017 Less than 3 years in current department or agency 61 39 0 0 0 0 0 100 0 47
2017 3 to 10 years in current department or agency 52 42 5 1 0 0 0 93 1 78
2017 11 to 20 years in current department or agency 47 37 5 5 5 0 0 84 11 38
2014 Less than 3 years in current department or agency 61 18 9 9 0 0 2 81 9 44
2014 3 to 10 years in current department or agency 48 37 9 5 0 1 0 86 5 87
2014 11 to 20 years in current department or agency 57 29 7 4 0 0 4 89 4 28

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 76 20 0 2 2 0 0 96 4 54
2019 3 to 10 years in current department or agency 70 25 2 2 2 0 0 95 3 60
2017 Less than 3 years in current department or agency 79 13 4 2 2 0 0 92 4 47
2017 3 to 10 years in current department or agency 61 26 3 8 3 0 0 87 10 78
2017 11 to 20 years in current department or agency 55 34 8 3 0 0 0 89 3 38
2014 Less than 3 years in current department or agency 46 39 7 2 5 0 2 86 7 44
2014 3 to 10 years in current department or agency 49 29 8 9 5 0 0 78 14 87
2014 11 to 20 years in current department or agency 64 18 11 7 0 0 0 82 7 28

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 89 7 4 0 0 0 0 96 0 55
2019 3 to 10 years in current department or agency 75 16 5 3 0 0 0 92 3 61
2017 Less than 3 years in current department or agency 83 13 2 2 0 0 0 96 2 47
2017 3 to 10 years in current department or agency 66 27 3 4 0 0 0 93 4 78
2017 11 to 20 years in current department or agency 68 27 5 0 0 0 0 95 0 38
2014 Less than 3 years in current department or agency 63 28 0 7 2 0 0 91 9 44
2014 3 to 10 years in current department or agency 76 20 0 5 0 0 0 95 5 87
2014 11 to 20 years in current department or agency 86 14 0 0 0 0 0 100 0 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 95 3 2 0 0 0 0 98 0 55
2019 3 to 10 years in current department or agency 82 13 3 2 0 0 0 95 2 61
2017 Less than 3 years in current department or agency 87 11 0 0 2 0 0 98 2 47
2017 3 to 10 years in current department or agency 78 21 1 0 0 0 0 99 0 78
2017 11 to 20 years in current department or agency 81 13 3 3 0 0 0 95 3 38
2014 Less than 3 years in current department or agency 89 9 0 0 2 0 0 98 2 44
2014 3 to 10 years in current department or agency 81 14 2 2 0 0 0 95 2 86
2014 11 to 20 years in current department or agency 96 0 4 0 0 0 0 96 0 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 73 20 7 0 0 0 0 93 0 55
2019 3 to 10 years in current department or agency 55 31 13 0 0 0 0 87 0 61

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 29 51 7 7 4 0 2 81 11 55
2019 3 to 10 years in current department or agency 37 45 11 3 0 2 1 85 3 61

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 69 15 4 2 0 9 2 94 2 55
2019 3 to 10 years in current department or agency 52 30 10 0 0 5 3 89 0 61

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 20 80 55
2019 3 to 10 years in current department or agency 17 83 61
2018 3 to 10 years in current department or agency 16 84 69
2018 11 to 20 years in current department or agency 21 79 38

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 45 11
2019 3 to 10 years in current department or agency 50 50 10

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 53 47 11
2018 3 to 10 years in current department or agency 45 55 11

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 45 55 11

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 55 11

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 45 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 50 50 10

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 45 55 11
2018 3 to 10 years in current department or agency 55 45 11

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 55 45 11

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 11

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 45 11
2018 3 to 10 years in current department or agency 45 55 11

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 20 80 55
2019 3 to 10 years in current department or agency 20 80 61

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 18 9 16 12 4 29 11 46 27 55
2019 3 to 10 years in current department or agency 11 29 16 17 3 20 3 52 26 61
2018 3 to 10 years in current department or agency 4 27 20 12 7 27 3 45 27 69
2018 11 to 20 years in current department or agency 8 18 16 13 16 21 8 37 41 38
2017 Less than 3 years in current department or agency 9 10 17 2 2 41 17 48 11 47
2017 3 to 10 years in current department or agency 8 22 25 13 5 23 4 41 24 78
2017 11 to 20 years in current department or agency 10 23 11 13 13 24 5 48 38 38
2014 Less than 3 years in current department or agency 5 9 14 7 7 39 20 34 33 44
2014 3 to 10 years in current department or agency 15 17 17 8 8 31 3 49 25 87
2014 11 to 20 years in current department or agency 25 14 14 7 4 29 7 61 17 28

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 33 31 16 7 2 11 0 72 10 55
2019 3 to 10 years in current department or agency 36 28 27 3 3 3 0 66 7 61
2018 3 to 10 years in current department or agency 20 39 19 10 3 7 1 65 14 69
2018 11 to 20 years in current department or agency 24 39 16 13 5 3 0 64 19 38
2017 Less than 3 years in current department or agency 29 36 17 2 0 11 4 77 3 47
2017 3 to 10 years in current department or agency 25 31 18 14 4 8 0 61 19 78
2017 11 to 20 years in current department or agency 37 21 13 16 8 5 0 61 25 38
2014 Less than 3 years in current department or agency 18 18 16 4 9 30 5 55 20 44
2014 3 to 10 years in current department or agency 35 26 15 7 7 10 0 68 15 87
2014 11 to 20 years in current department or agency 43 18 14 7 0 14 4 74 9 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 11 to 20 years in current department or agency 16 84 49

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 11 89 55
2019 3 to 10 years in current department or agency 10 90 61

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 18 13 16 4 4 36 9 57 14 55
2019 3 to 10 years in current department or agency 17 20 30 2 3 23 5 52 7 61
2018 3 to 10 years in current department or agency 7 23 23 6 3 33 4 49 14 68
2018 11 to 20 years in current department or agency 13 13 21 8 11 27 8 40 28 38
2017 Less than 3 years in current department or agency 9 13 15 0 4 45 13 53 11 47
2017 3 to 10 years in current department or agency 10 19 27 9 0 30 5 44 14 78
2017 11 to 20 years in current department or agency 15 21 11 5 11 27 11 58 25 38
2014 Less than 3 years in current department or agency 12 5 21 2 5 49 7 37 16 43
2014 3 to 10 years in current department or agency 18 13 20 1 5 38 6 55 10 87
2014 11 to 20 years in current department or agency 21 21 11 4 0 36 7 75 6 28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 43 31 9 6 2 9 0 82 8 54
2019 3 to 10 years in current department or agency 34 42 18 2 3 2 0 77 5 61
2018 3 to 10 years in current department or agency 22 38 20 4 3 13 0 69 8 69
2018 11 to 20 years in current department or agency 29 31 19 11 8 3 0 62 19 38
2017 Less than 3 years in current department or agency 25 36 13 2 2 20 2 78 6 47
2017 3 to 10 years in current department or agency 22 36 21 9 0 10 1 66 10 78
2017 11 to 20 years in current department or agency 34 23 13 8 8 11 3 66 18 38
2014 Less than 3 years in current department or agency 18 28 12 5 5 32 0 69 14 43
2014 3 to 10 years in current department or agency 44 18 15 2 3 16 1 75 7 87
2014 11 to 20 years in current department or agency 36 25 7 4 0 25 4 85 5 28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 18 82 55
2019 3 to 10 years in current department or agency 15 85 61
2017 3 to 10 years in current department or agency 15 85 76
2017 11 to 20 years in current department or agency 15 85 38
2014 Less than 3 years in current department or agency 11 89 44
2014 3 to 10 years in current department or agency 17 83 87

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 90 10 10
2017 3 to 10 years in current department or agency 82 18 11
2014 3 to 10 years in current department or agency 87 13 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 3 to 10 years in current department or agency 61 23 0 15 0 0 0 85 15 13
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 71 15 7 5 0 2 0 87 5 55
2019 3 to 10 years in current department or agency 67 18 7 5 3 0 0 85 8 61
2018 3 to 10 years in current department or agency 57 27 9 4 1 1 0 85 6 69
2018 11 to 20 years in current department or agency 53 34 5 0 5 3 0 89 5 38
2017 Less than 3 years in current department or agency 72 24 2 0 0 0 2 98 0 47
2017 3 to 10 years in current department or agency 50 36 8 3 3 1 0 87 5 78
2017 11 to 20 years in current department or agency 53 21 11 5 11 0 0 73 16 38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 20 49 18 14 0 0 0 69 14 23

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 41 40 6 5 4 4 0 85 9 54
2019 3 to 10 years in current department or agency 32 55 6 3 3 0 0 87 7 61
2018 3 to 10 years in current department or agency 44 47 9 0 0 0 0 91 0 68
2018 11 to 20 years in current department or agency 29 50 16 3 3 0 0 79 5 38
2017 Less than 3 years in current department or agency 31 39 15 4 2 9 0 77 7 47
2017 3 to 10 years in current department or agency 34 46 15 3 3 0 0 79 5 78
2017 11 to 20 years in current department or agency 31 45 11 13 0 0 0 76 13 38

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 35 36 16 9 3 0 0 71 12 55
2019 3 to 10 years in current department or agency 34 40 16 5 5 0 0 73 10 61
2018 3 to 10 years in current department or agency 30 44 16 9 1 0 0 74 10 69
2018 11 to 20 years in current department or agency 26 26 24 11 11 3 0 54 22 38
2017 Less than 3 years in current department or agency 33 58 7 2 0 0 0 91 2 47
2017 3 to 10 years in current department or agency 21 47 17 9 5 0 0 69 14 78
2017 11 to 20 years in current department or agency 21 44 16 11 8 0 0 66 19 38

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 26 26 28 13 8 0 0 52 20 54
2019 3 to 10 years in current department or agency 62 26 7 0 5 0 0 88 5 61
2018 3 to 10 years in current department or agency 38 49 13 0 0 0 0 87 0 69
2018 11 to 20 years in current department or agency 39 29 24 3 3 0 3 70 5 38
2017 Less than 3 years in current department or agency 29 43 9 4 13 0 2 73 18 47
2017 3 to 10 years in current department or agency 30 43 19 4 0 1 3 76 4 78
2017 11 to 20 years in current department or agency 34 35 21 8 0 0 3 70 8 38

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 15 35 20 14 16 0 0 50 31 55
2019 3 to 10 years in current department or agency 11 29 33 13 13 0 0 41 26 61
2018 3 to 10 years in current department or agency 10 25 26 26 13 0 0 35 39 69
2018 11 to 20 years in current department or agency 11 26 42 8 13 0 0 37 21 38
2017 Less than 3 years in current department or agency 19 28 34 12 6 0 0 47 19 47
2017 3 to 10 years in current department or agency 6 27 26 31 10 0 0 33 41 78
2017 11 to 20 years in current department or agency 8 27 26 31 8 0 0 35 39 38

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 30 24 17 20 8 0 2 55 28 54
2019 3 to 10 years in current department or agency 19 33 25 17 7 0 0 52 23 61
2018 3 to 10 years in current department or agency 16 30 25 21 9 0 0 46 30 68
2018 11 to 20 years in current department or agency 11 32 30 19 8 0 0 43 27 37
2017 Less than 3 years in current department or agency 34 49 10 2 4 0 0 83 6 47
2017 3 to 10 years in current department or agency 13 38 23 21 5 0 0 51 26 78
2017 11 to 20 years in current department or agency 11 21 35 21 8 0 5 33 30 38

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 17 26 23 18 15 0 2 43 34 54
2019 3 to 10 years in current department or agency 16 29 16 27 11 0 0 45 38 61
2018 3 to 10 years in current department or agency 13 23 26 20 18 0 0 36 38 69
2017 Less than 3 years in current department or agency 30 28 22 16 4 0 0 58 21 47
2017 3 to 10 years in current department or agency 8 27 35 12 18 1 0 35 30 78
2017 11 to 20 years in current department or agency 19 19 21 23 19 0 0 37 42 38

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 46 22 13 8 9 0 2 70 17 53
2019 3 to 10 years in current department or agency 45 33 10 5 5 0 2 80 10 60
2018 3 to 10 years in current department or agency 42 28 16 10 1 1 1 72 12 68
2018 11 to 20 years in current department or agency 35 26 24 3 5 0 8 65 9 38
2017 Less than 3 years in current department or agency 56 26 12 0 2 0 4 85 2 47
2017 3 to 10 years in current department or agency 41 28 18 5 2 0 5 73 8 78
2017 11 to 20 years in current department or agency 29 23 19 11 3 5 10 62 16 38

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 32 26 23 11 9 0 0 58 20 54
2019 3 to 10 years in current department or agency 41 33 13 7 7 0 0 74 13 61
2018 3 to 10 years in current department or agency 27 39 19 13 1 0 0 67 15 69
2018 11 to 20 years in current department or agency 21 37 21 8 13 0 0 58 21 38
2017 Less than 3 years in current department or agency 25 41 21 11 2 0 0 66 13 47
2017 3 to 10 years in current department or agency 25 35 19 12 8 0 1 61 20 78
2017 11 to 20 years in current department or agency 27 23 23 16 11 0 0 50 27 38

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 35 38 18 4 2 0 4 76 6 55
2019 3 to 10 years in current department or agency 27 47 16 7 2 0 1 75 8 61
2018 3 to 10 years in current department or agency 22 37 32 4 3 1 0 60 7 69
2018 11 to 20 years in current department or agency 27 27 32 8 5 0 0 54 14 37
2017 Less than 3 years in current department or agency 34 45 17 4 0 0 0 78 4 47
2017 3 to 10 years in current department or agency 23 36 27 10 4 0 0 59 14 78
2017 11 to 20 years in current department or agency 31 23 29 8 3 3 3 58 11 38

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 31 31 19 13 6 0 0 62 18 55
2019 3 to 10 years in current department or agency 19 38 28 12 2 0 1 58 14 61
2018 3 to 10 years in current department or agency 10 39 30 13 7 0 0 50 21 69
2018 11 to 20 years in current department or agency 16 35 32 8 8 0 0 51 16 37
2017 Less than 3 years in current department or agency 38 32 23 2 2 0 2 72 4 47
2017 3 to 10 years in current department or agency 15 36 34 12 4 0 0 51 15 78
2017 11 to 20 years in current department or agency 19 35 26 16 3 0 3 55 19 38

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 41 28 13 13 6 0 0 69 18 55
2019 3 to 10 years in current department or agency 31 31 23 15 0 0 0 62 15 61
2018 3 to 10 years in current department or agency 20 37 24 10 6 0 1 59 16 69
2018 11 to 20 years in current department or agency 25 21 32 14 8 0 0 46 22 37
2017 Less than 3 years in current department or agency 44 34 15 7 0 0 0 78 7 47
2017 3 to 10 years in current department or agency 26 40 19 13 1 0 0 66 14 78
2017 11 to 20 years in current department or agency 29 32 21 7 8 0 3 62 16 38

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 65 18 11 4 2 0 0 84 6 55
2019 3 to 10 years in current department or agency 54 22 7 15 3 0 0 75 18 61

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 35 35 22 7 2 0 0 69 9 55
2019 3 to 10 years in current department or agency 39 30 23 8 0 0 0 69 8 61
2018 3 to 10 years in current department or agency 23 44 20 9 4 0 0 67 13 69
2018 11 to 20 years in current department or agency 16 44 32 5 3 0 0 60 8 37
2017 Less than 3 years in current department or agency 34 35 17 14 0 0 0 69 14 47
2017 3 to 10 years in current department or agency 22 46 14 17 0 0 0 69 17 77
2017 11 to 20 years in current department or agency 16 42 24 10 5 0 3 60 16 38

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 60 24 11 2 0 2 2 87 2 55
2019 3 to 10 years in current department or agency 67 23 8 2 0 0 0 90 2 61
2018 3 to 10 years in current department or agency 64 25 7 0 1 1 1 91 2 69
2018 11 to 20 years in current department or agency 58 25 11 6 0 0 0 83 6 36
2017 Less than 3 years in current department or agency 65 33 2 0 0 0 0 98 0 47
2017 3 to 10 years in current department or agency 66 23 8 0 1 0 1 91 1 78
2017 11 to 20 years in current department or agency 55 27 8 8 0 0 3 84 8 38

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 75 6 9 0 2 0 9 88 2 55
2019 3 to 10 years in current department or agency 82 12 0 0 0 0 7 100 0 61
2018 3 to 10 years in current department or agency 83 13 1 0 0 3 0 99 0 69
2018 11 to 20 years in current department or agency 67 16 8 3 0 0 6 88 3 36

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 68 16 5 5 2 2 2 87 7 55
2019 3 to 10 years in current department or agency 70 20 7 2 2 0 0 90 3 61
2018 3 to 10 years in current department or agency 64 21 8 3 3 0 1 86 6 69
2018 11 to 20 years in current department or agency 53 19 11 6 6 0 6 76 12 36
2017 Less than 3 years in current department or agency 83 13 0 4 0 0 0 96 4 47
2017 3 to 10 years in current department or agency 67 14 13 3 0 0 3 84 3 77
2017 11 to 20 years in current department or agency 56 14 14 3 8 3 3 74 12 37

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 68 21 6 4 2 0 0 89 5 55
2019 3 to 10 years in current department or agency 49 33 10 5 3 0 0 82 8 61
2018 3 to 10 years in current department or agency 35 37 14 7 3 0 3 75 10 69
2018 11 to 20 years in current department or agency 45 32 16 5 3 0 0 76 8 38
2017 Less than 3 years in current department or agency 59 33 6 2 0 0 0 92 2 46
2017 3 to 10 years in current department or agency 49 31 15 3 1 0 1 81 4 78
2017 11 to 20 years in current department or agency 34 39 13 3 5 0 5 78 8 38

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 73 15 7 6 0 0 0 88 6 55
2019 3 to 10 years in current department or agency 58 25 12 3 2 0 0 83 5 60
2018 3 to 10 years in current department or agency 49 31 13 3 3 0 1 81 6 68
2018 11 to 20 years in current department or agency 60 13 16 5 5 0 0 73 11 38
2017 Less than 3 years in current department or agency 77 17 4 0 2 0 0 94 2 47
2017 3 to 10 years in current department or agency 60 22 12 3 3 0 1 83 5 78
2017 11 to 20 years in current department or agency 55 26 8 5 5 0 0 81 11 38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 9 9 3 2 0 22 82 6 55
2019 3 to 10 years in current department or agency 56 20 5 2 0 0 18 92 2 61
2018 3 to 10 years in current department or agency 51 10 4 1 0 0 34 92 2 69
2018 11 to 20 years in current department or agency 40 18 5 0 0 3 35 92 0 38
2017 Less than 3 years in current department or agency 62 10 6 2 0 0 19 89 3 47
2017 3 to 10 years in current department or agency 51 20 4 2 1 0 22 91 5 78
2017 11 to 20 years in current department or agency 42 19 16 3 0 0 21 76 3 38

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 63 18 15 3 0 2 0 82 3 55
2019 3 to 10 years in current department or agency 40 46 7 3 1 0 3 88 5 61
2018 3 to 10 years in current department or agency 51 34 10 1 1 0 3 87 3 69
2018 11 to 20 years in current department or agency 60 27 5 5 0 0 3 89 5 38
2017 Less than 3 years in current department or agency 66 20 10 2 2 0 0 85 4 47
2017 3 to 10 years in current department or agency 54 27 9 3 0 0 7 87 3 77
2017 11 to 20 years in current department or agency 44 29 11 3 0 3 11 85 3 38

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 65 11 6 6 11 0 2 78 17 55
2019 3 to 10 years in current department or agency 82 8 5 0 3 0 2 92 3 61
2018 3 to 10 years in current department or agency 62 18 7 3 3 0 7 86 6 69
2018 11 to 20 years in current department or agency 73 19 5 0 0 0 3 95 0 38
2017 Less than 3 years in current department or agency 55 9 15 11 11 0 0 63 22 47
2017 3 to 10 years in current department or agency 57 23 7 3 5 1 4 85 8 78
2017 11 to 20 years in current department or agency 63 21 8 5 0 0 3 86 5 38

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 62 22 9 2 2 2 2 87 4 55
2019 3 to 10 years in current department or agency 65 26 3 2 2 0 2 93 3 61
2018 3 to 10 years in current department or agency 49 35 11 4 0 0 0 84 4 69
2018 11 to 20 years in current department or agency 41 29 16 11 0 0 3 73 11 38
2017 Less than 3 years in current department or agency 46 28 19 6 0 0 0 74 6 47
2017 3 to 10 years in current department or agency 51 32 13 3 0 0 1 84 3 78
2017 11 to 20 years in current department or agency 47 31 11 3 5 0 3 81 8 38

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 18 31 28 15 7 0 0 50 22 55
2019 3 to 10 years in current department or agency 17 45 21 12 5 0 0 62 17 60
2018 3 to 10 years in current department or agency 10 39 40 9 1 0 0 49 10 68
2018 11 to 20 years in current department or agency 3 27 55 8 8 0 0 29 16 38
2017 Less than 3 years in current department or agency 15 41 37 7 0 0 0 56 7 47
2017 3 to 10 years in current department or agency 12 26 39 20 4 0 0 38 23 78
2017 11 to 20 years in current department or agency 8 23 55 5 8 0 0 31 13 38

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 12 22 24 23 19 0 0 42 34 53
2019 3 to 10 years in current department or agency 3 18 28 42 8 0 0 51 21 61
2018 3 to 10 years in current department or agency 3 17 43 29 7 0 0 37 20 69
2018 11 to 20 years in current department or agency 3 29 53 16 0 0 0 16 32 38
2017 Less than 3 years in current department or agency 0 17 41 30 13 0 0 43 17 47
2017 3 to 10 years in current department or agency 5 19 45 19 11 0 0 31 25 78
2017 11 to 20 years in current department or agency 5 18 43 29 5 0 0 34 23 38
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 41 31 4 11 9 2 2 43 57 55
2019 3 to 10 years in current department or agency 53 36 1 3 2 3 2 55 45 61
2018 3 to 10 years in current department or agency 49 43 7 0 0 0 0 49 51 69
2018 11 to 20 years in current department or agency 52 32 11 3 0 3 0 54 46 38
2017 Less than 3 years in current department or agency 48 19 19 4 7 2 0 49 51 47
2017 3 to 10 years in current department or agency 54 31 11 2 0 1 0 55 45 78
2017 11 to 20 years in current department or agency 50 34 5 3 3 5 0 53 47 38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 70 30 30
2019 3 to 10 years in current department or agency 42 58 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Less than 3 years in current department or agency 61 39 30
2019 3 to 10 years in current department or agency 84 16 26
2018 3 to 10 years in current department or agency 80 20 35
2018 11 to 20 years in current department or agency 76 24 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 55 16 9 4 5 2 9 80 10 55
2019 3 to 10 years in current department or agency 68 15 7 5 0 0 5 88 5 61
2018 3 to 10 years in current department or agency 52 22 13 3 3 0 7 79 6 69
2018 11 to 20 years in current department or agency 32 16 24 5 8 3 13 56 16 38

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 20 30 7 26 10 3 3 54 39 30
2019 3 to 10 years in current department or agency 30 43 4 16 4 0 4 76 20 26
2018 3 to 10 years in current department or agency 40 31 11 12 0 0 6 76 12 35
2018 11 to 20 years in current department or agency 41 36 6 6 12 0 0 76 18 17
2017 Less than 3 years in current department or agency 25 31 0 26 13 0 5 59 41 23
2017 3 to 10 years in current department or agency 22 37 26 3 6 3 3 63 9 35
2017 11 to 20 years in current department or agency 40 18 0 30 6 6 0 62 38 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 13 3 13 20 20 10 20 24 57 30
2019 3 to 10 years in current department or agency 15 31 4 12 4 4 31 70 24 26
2018 3 to 10 years in current department or agency 12 14 17 0 0 6 52 60 0 35
2018 11 to 20 years in current department or agency 24 30 6 0 6 0 35 82 9 17
2017 Less than 3 years in current department or agency 9 9 13 13 12 4 39 31 46 23
2017 3 to 10 years in current department or agency 3 12 20 3 3 6 54 36 14 35
2017 11 to 20 years in current department or agency 24 18 12 6 6 6 29 63 18 17
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