2019 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 45 10 11 0 0 0 79 11 75
2019 Non-visible minority 42 40 10 5 4 0 0 82 8 353
2018 Visible minority 40 38 16 1 4 0 0 78 5 71
2018 Non-visible minority 41 43 8 6 3 0 0 83 9 379
2017 Visible minority 44 45 10 0 1 0 0 89 1 83
2017 Non-visible minority 40 43 8 6 3 0 0 83 9 406
2014 Visible minority 33 43 19 4 1 0 0 76 5 56
2014 Non-visible minority 34 49 11 4 2 0 0 83 6 429

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 48 13 11 3 0 0 73 14 75
2019 Non-visible minority 38 38 11 8 5 0 0 76 13 352
2018 Visible minority 32 49 11 7 0 1 0 82 7 71
2018 Non-visible minority 34 43 12 8 3 0 0 77 11 382
2017 Visible minority 42 43 10 4 1 0 0 85 5 82
2017 Non-visible minority 37 38 12 9 4 0 0 75 13 405

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 36 15 4 1 0 0 80 6 73
2019 Non-visible minority 50 37 9 2 2 0 0 88 4 352
2018 Visible minority 56 25 17 0 3 0 0 80 3 70
2018 Non-visible minority 51 38 7 3 1 0 0 89 4 379
2017 Visible minority 59 38 2 1 0 0 0 97 1 84
2017 Non-visible minority 52 36 7 4 1 0 0 89 5 405
2014 Visible minority 57 31 11 0 1 0 0 88 1 56
2014 Non-visible minority 66 26 5 2 1 0 0 92 2 429

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 52 14 1 0 0 0 85 1 75
2019 Non-visible minority 45 40 9 5 2 0 0 84 7 352
2018 Visible minority 45 44 6 4 1 0 0 89 6 71
2018 Non-visible minority 44 39 10 5 2 0 0 83 7 383
2017 Visible minority 51 37 7 1 2 1 0 89 4 84
2017 Non-visible minority 42 42 8 5 2 0 0 84 8 404
2014 Visible minority 39 40 11 8 1 0 0 80 10 56
2014 Non-visible minority 49 38 7 3 3 0 0 87 6 429

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 35 16 7 5 0 0 72 12 74
2019 Non-visible minority 46 29 14 8 3 0 0 75 11 352
2018 Visible minority 55 31 8 4 3 0 0 86 7 70
2018 Non-visible minority 44 35 11 6 3 1 0 79 9 380
2017 Visible minority 53 34 10 1 2 0 0 87 4 84
2017 Non-visible minority 41 36 13 6 3 0 0 77 10 405
2014 Visible minority 57 31 8 1 3 0 0 88 4 56
2014 Non-visible minority 45 41 6 5 2 1 0 87 7 429

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 37 13 10 5 0 0 72 15 74
2019 Non-visible minority 45 31 11 8 5 0 0 76 12 351
2018 Visible minority 48 32 11 8 1 0 0 80 9 70
2018 Non-visible minority 42 39 10 5 3 0 0 82 9 379
2017 Visible minority 48 42 7 1 2 0 0 89 4 84
2017 Non-visible minority 37 41 11 7 3 0 0 78 11 406
2014 Visible minority 55 30 6 8 1 0 0 85 9 56
2014 Non-visible minority 43 40 8 5 3 0 0 84 9 429

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 36 17 13 7 2 0 63 20 75
2019 Non-visible minority 41 27 15 8 6 2 0 70 14 352
2018 Visible minority 36 28 20 8 4 4 0 67 13 71
2018 Non-visible minority 40 26 20 8 5 1 1 67 13 379
2017 Visible minority 40 32 14 9 2 2 1 74 11 84
2017 Non-visible minority 39 24 19 9 5 3 1 65 15 406
2014 Visible minority 41 28 16 8 3 4 0 72 11 56
2014 Non-visible minority 38 29 16 9 5 3 0 70 14 429
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 30 11 4 4 1 6 79 9 75
2019 Non-visible minority 52 29 9 3 3 1 3 84 6 353

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 37 7 15 1 0 3 76 17 75
2019 Non-visible minority 52 31 7 5 3 2 0 84 9 353
2018 Visible minority 51 40 4 3 1 0 0 91 4 70
2018 Non-visible minority 50 34 7 6 2 0 0 84 9 380
2017 Visible minority 48 37 11 2 0 3 0 86 2 84
2017 Non-visible minority 51 34 7 5 2 1 1 86 7 405
2014 Visible minority 33 43 15 8 1 0 0 76 9 56
2014 Non-visible minority 52 33 8 4 3 0 0 86 6 429

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 32 12 15 3 1 1 70 18 75
2019 Non-visible minority 53 32 8 4 3 1 0 85 7 349
2018 Visible minority 50 37 7 5 1 0 0 87 6 70
2018 Non-visible minority 47 35 6 9 2 0 0 83 11 377
2017 Visible minority 49 36 8 6 1 0 0 85 7 84
2017 Non-visible minority 46 38 5 8 3 0 1 84 11 406
2014 Visible minority 41 39 12 7 1 0 0 80 8 56
2014 Non-visible minority 47 37 6 6 4 0 0 84 9 428

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 30 12 9 2 0 1 77 11 75
2019 Non-visible minority 52 32 8 4 3 1 0 85 8 353
2018 Visible minority 52 29 10 5 3 0 0 81 8 70
2018 Non-visible minority 50 32 9 6 4 0 0 81 10 382
2017 Visible minority 53 30 11 5 1 0 0 83 6 84
2017 Non-visible minority 54 29 7 7 3 0 0 83 10 404
2014 Visible minority 38 36 16 9 0 0 0 74 9 56
2014 Non-visible minority 48 35 8 6 3 0 1 83 9 429

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 27 10 1 4 6 0 84 6 75
2019 Non-visible minority 44 35 10 6 4 2 0 80 10 352
2018 Visible minority 45 44 3 1 4 2 0 92 5 71
2018 Non-visible minority 40 38 8 8 4 2 0 79 12 383
2017 Visible minority 51 33 7 4 2 2 0 86 6 84
2017 Non-visible minority 41 36 9 10 3 2 0 78 14 404
2014 Visible minority 34 50 8 3 3 1 1 86 6 56
2014 Non-visible minority 38 41 9 8 2 1 0 80 10 429

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 36 10 13 9 0 0 68 22 75
2019 Non-visible minority 29 35 15 14 6 0 0 64 21 352
2018 Visible minority 39 32 10 11 7 1 0 71 19 70
2018 Non-visible minority 33 34 14 12 7 1 0 67 19 383
2017 Visible minority 41 35 12 7 2 3 0 78 10 84
2017 Non-visible minority 29 38 14 13 5 0 0 68 18 406
2014 Visible minority 34 40 15 4 4 1 1 76 8 56
2014 Non-visible minority 31 41 12 12 5 0 0 72 16 428

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 34 16 13 14 4 0 55 28 74
2019 Non-visible minority 16 37 18 17 11 2 0 54 28 352
2018 Visible minority 19 39 16 10 8 7 0 63 20 71
2018 Non-visible minority 20 36 18 15 11 1 0 56 26 382
2017 Visible minority 30 31 15 14 4 7 0 65 19 83
2017 Non-visible minority 17 35 20 18 7 2 0 53 26 405
2014 Visible minority 25 34 17 14 4 6 1 63 19 56
2014 Non-visible minority 17 38 19 18 7 1 0 56 25 428

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 27 17 18 10 4 0 53 29 75
2019 Non-visible minority 16 38 18 17 11 1 0 54 28 352
2018 Visible minority 21 43 14 13 8 1 0 65 21 71
2018 Non-visible minority 16 40 18 16 9 1 0 56 26 383
2017 Visible minority 30 40 16 10 2 2 0 71 13 84
2017 Non-visible minority 19 42 15 15 8 1 0 61 23 406
2014 Visible minority 13 47 17 9 4 7 1 66 15 56
2014 Non-visible minority 18 43 17 16 5 0 0 62 22 428
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 51 11 13 3 1 0 74 15 75
2019 Non-visible minority 31 40 14 9 5 0 0 72 14 353
2018 Visible minority 33 33 19 12 3 0 0 66 15 71
2018 Non-visible minority 26 44 16 9 4 0 0 71 13 382
2017 Visible minority 37 31 20 7 4 1 0 69 11 83
2017 Non-visible minority 31 40 15 11 3 0 0 71 14 406
2014 Visible minority 29 36 20 8 3 4 0 68 11 56
2014 Non-visible minority 27 38 17 14 4 0 0 64 19 429

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 45 16 8 3 0 0 73 11 74
2019 Non-visible minority 31 48 9 10 2 0 0 79 12 352
2018 Visible minority 31 50 7 8 3 0 0 82 11 71
2018 Non-visible minority 36 44 12 7 2 0 0 80 9 382
2017 Visible minority 32 46 16 6 0 0 0 78 6 83
2017 Non-visible minority 36 47 9 6 2 0 0 83 8 406

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 34 14 15 2 1 2 67 18 75
2019 Non-visible minority 39 39 10 7 4 0 0 78 12 350
2018 Visible minority 42 45 7 4 1 0 1 88 5 70
2018 Non-visible minority 40 38 10 9 2 1 1 79 11 381
2017 Visible minority 44 44 8 4 0 0 0 88 4 83
2017 Non-visible minority 42 40 9 7 2 0 0 82 9 406
2014 Visible minority 33 39 19 8 1 0 0 72 9 56
2014 Non-visible minority 42 38 10 7 3 0 0 80 10 429

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 47 12 11 6 0 0 71 17 74
2019 Non-visible minority 36 44 9 9 2 0 0 80 11 352
2018 Visible minority 24 61 5 7 1 1 0 86 8 71
2018 Non-visible minority 39 46 6 7 2 0 0 85 9 382
2017 Visible minority 37 45 6 10 2 0 0 81 13 84
2017 Non-visible minority 41 41 6 10 3 0 0 81 13 406
2014 Visible minority 27 48 10 11 4 0 0 75 15 56
2014 Non-visible minority 34 41 10 10 4 0 0 75 14 429

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 40 17 8 8 0 0 67 16 75
2019 Non-visible minority 29 36 13 15 5 1 0 66 20 351
2018 Visible minority 28 48 11 7 3 2 0 78 10 67
2018 Non-visible minority 29 40 13 11 6 1 0 69 18 380
2017 Visible minority 50 33 11 5 0 1 0 84 5 83
2017 Non-visible minority 35 42 10 8 4 1 0 77 12 404
2014 Visible minority 33 36 18 9 3 1 0 70 12 56
2014 Non-visible minority 29 38 12 13 8 0 0 67 21 429

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 31 14 16 7 1 1 62 23 75
2019 Non-visible minority 28 27 13 17 14 1 2 56 31 353
2018 Visible minority 33 38 13 7 1 7 0 77 9 69
2018 Non-visible minority 24 31 15 11 14 2 3 57 27 377
2017 Visible minority 33 32 14 13 4 3 0 68 18 83
2017 Non-visible minority 26 32 14 14 12 2 2 59 26 406
2014 Visible minority 14 24 18 24 20 0 0 38 45 56
2014 Non-visible minority 12 19 16 17 32 0 3 32 51 428

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 29 13 4 2 1 6 79 7 75
2019 Non-visible minority 55 25 10 4 4 0 2 81 8 351

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 17 9 5 8 3 9 74 15 75
2019 Non-visible minority 68 9 6 3 4 0 10 86 7 352

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 24 14 12 0 3 5 72 13 74
2019 Non-visible minority 56 23 12 3 2 1 3 82 5 351

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 23 19 10 3 3 7 65 14 74
2019 Non-visible minority 58 19 11 6 2 1 3 80 8 351

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 12 9 14 6 3 7 68 22 75
2019 Non-visible minority 62 12 7 5 6 2 6 80 12 351

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 72 14 1 0 0 4 8 98 0 75
2019 Non-visible minority 81 8 4 2 2 1 3 92 4 351

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 71 14 2 0 0 9 4 98 0 75
2019 Non-visible minority 85 5 2 1 2 2 3 95 3 350

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 74 7 3 0 1 3 12 96 1 75
2019 Non-visible minority 87 3 1 0 1 1 7 97 1 350

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 40 14 7 3 0 0 76 10 74
2019 Non-visible minority 37 41 9 9 4 0 0 78 13 348
2018 Visible minority 34 41 16 8 1 0 0 75 10 71
2018 Non-visible minority 36 43 11 8 2 0 0 79 10 382
2017 Visible minority 45 40 8 6 0 1 0 86 6 84
2017 Non-visible minority 41 39 9 8 3 0 0 80 11 405
2014 Visible minority 30 39 18 12 1 0 0 69 13 56
2014 Non-visible minority 30 43 13 9 5 0 0 73 13 428

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 47 16 8 1 0 0 75 10 75
2019 Non-visible minority 45 32 10 7 5 0 0 78 12 353
2018 Visible minority 34 47 15 1 1 0 0 82 3 70
2018 Non-visible minority 36 40 12 7 4 0 0 77 11 380
2017 Visible minority 45 42 6 2 5 0 0 87 7 84
2017 Non-visible minority 39 37 12 9 3 0 0 76 12 404
2014 Visible minority 30 54 7 7 3 0 0 84 10 56
2014 Non-visible minority 38 38 11 9 4 0 0 76 13 429

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 50 16 3 4 0 0 77 7 73
2019 Non-visible minority 39 42 10 6 2 0 0 82 9 351
2018 Visible minority 33 46 16 4 1 0 0 79 5 71
2018 Non-visible minority 38 41 11 8 2 0 0 80 10 382
2017 Visible minority 41 47 9 0 2 0 0 88 2 84
2017 Non-visible minority 41 40 10 7 2 0 1 81 9 405
2014 Visible minority 35 46 10 4 1 0 4 84 6 56
2014 Non-visible minority 45 38 10 3 3 0 1 84 6 429

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 45 15 15 3 8 0 64 20 75
2019 Non-visible minority 24 55 9 8 3 1 0 80 10 353
2018 Visible minority 19 50 13 8 1 9 0 75 10 68
2018 Non-visible minority 27 44 17 6 3 2 0 73 10 378
2017 Visible minority 33 34 18 7 2 6 0 71 10 84
2017 Non-visible minority 26 44 17 9 2 1 0 72 11 405

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 33 7 7 1 0 0 85 9 75
2019 Non-visible minority 46 37 7 7 3 0 1 83 10 352
2018 Visible minority 55 29 8 7 1 0 0 83 8 70
2018 Non-visible minority 43 39 7 7 3 0 1 82 11 381
2017 Visible minority 49 32 3 8 6 1 0 82 14 84
2017 Non-visible minority 42 35 8 9 6 0 0 78 14 406
2014 Visible minority 48 46 5 0 1 0 0 93 1 56
2014 Non-visible minority 43 35 9 9 5 0 0 78 13 429

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 46 19 3 4 0 0 74 7 74
2019 Non-visible minority 32 35 19 10 4 0 0 67 14 351
2018 Visible minority 33 38 20 4 3 1 0 72 8 71
2018 Non-visible minority 25 40 21 11 3 0 0 65 14 383
2017 Visible minority 23 46 19 11 1 0 0 69 12 84
2017 Non-visible minority 26 39 21 12 3 0 0 64 15 406
2014 Visible minority 23 53 20 1 3 0 0 76 4 56
2014 Non-visible minority 26 45 18 8 4 0 0 71 11 429

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 70 17 6 1 1 4 0 91 3 75
2019 Non-visible minority 67 20 4 4 3 1 1 89 7 352
2017 Visible minority 55 30 5 4 1 3 2 90 5 84
2017 Non-visible minority 56 28 6 5 3 1 1 86 9 405
2014 Visible minority 45 34 1 4 7 3 7 87 12 56
2014 Non-visible minority 46 29 6 7 7 2 2 79 15 429

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 18 39 43 75
2019 Non-visible minority 20 44 36 352
2018 Visible minority 13 44 44 71
2018 Non-visible minority 16 48 36 382
2017 Visible minority 12 57 31 84
2017 Non-visible minority 18 46 36 405
2014 Visible minority 9 55 35 56
2014 Non-visible minority 15 54 31 429

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 0 26 60 0 6 8 14
2019 Non-visible minority 13 28 41 11 1 6 71
2018 Visible minority 0 42 58 0 0 0 10
2018 Non-visible minority 21 14 51 8 0 6 66
2017 Visible minority 11 0 59 29 0 0 10
2017 Non-visible minority 19 15 45 13 0 7 74
2014 Non-visible minority 25 14 29 27 9999 5 66
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 44 8 3 0 0 0 89 3 75
2019 Non-visible minority 56 34 4 5 1 0 0 90 6 352
2018 Visible minority 50 37 8 3 1 0 0 87 4 71
2018 Non-visible minority 60 35 3 2 1 0 0 95 2 382
2017 Visible minority 51 39 7 1 1 0 0 90 2 83
2017 Non-visible minority 56 35 4 3 1 0 0 91 4 406
2014 Visible minority 46 46 5 0 3 0 0 92 3 56
2014 Non-visible minority 55 37 5 2 1 0 0 91 3 429

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 44 17 8 5 0 0 70 13 75
2019 Non-visible minority 28 44 13 10 5 0 0 72 15 352
2018 Visible minority 32 44 12 7 3 2 0 78 10 69
2018 Non-visible minority 37 41 12 8 2 0 0 78 10 378
2017 Visible minority 41 38 16 3 1 0 0 79 5 84
2017 Non-visible minority 31 46 13 6 2 1 0 78 9 405
2014 Visible minority 41 34 20 3 3 0 0 75 5 56
2014 Non-visible minority 34 43 11 10 2 0 0 77 12 429

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 8 20 32 31 5 1 2 38 29 75
2019 Non-visible minority 8 24 30 27 10 0 0 37 32 350
2018 Visible minority 7 16 47 24 6 0 1 30 23 70
2018 Non-visible minority 5 22 37 25 11 0 0 36 27 383
2017 Visible minority 6 12 35 32 10 0 6 44 19 84
2017 Non-visible minority 7 20 38 23 11 0 2 34 27 405
2014 Visible minority 0 20 30 35 8 0 7 47 22 56
2014 Non-visible minority 4 17 35 29 12 1 2 43 22 428

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 13 20 32 20 2 4 55 24 73
2019 Non-visible minority 8 19 32 24 16 0 1 40 27 352
2018 Visible minority 4 16 17 34 24 1 3 60 22 67
2018 Non-visible minority 3 14 26 35 20 1 1 56 17 383
2017 Visible minority 2 6 15 38 28 1 10 74 9 84
2017 Non-visible minority 4 9 24 33 28 1 3 62 13 405
2014 Visible minority 1 8 28 39 15 0 8 59 10 56
2014 Non-visible minority 3 8 23 38 25 1 3 65 12 425

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 13 29 29 10 6 4 43 24 75
2019 Non-visible minority 8 16 37 25 12 1 1 37 25 352
2018 Visible minority 8 11 27 30 19 3 1 51 20 69
2018 Non-visible minority 8 19 35 24 13 0 1 37 27 381
2017 Visible minority 6 14 29 32 10 2 6 47 22 84
2017 Non-visible minority 10 22 34 20 13 0 1 33 33 404
2014 Visible minority 4 12 43 23 11 0 7 36 17 56
2014 Non-visible minority 10 19 34 24 12 0 1 37 29 428

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 4 14 28 38 13 3 0 52 18 75
2019 Non-visible minority 4 14 40 31 10 0 0 42 18 352
2018 Visible minority 4 8 24 47 14 1 1 63 13 69
2018 Non-visible minority 7 16 41 27 8 1 0 35 23 382
2017 Visible minority 6 10 30 38 13 1 3 53 16 84
2017 Non-visible minority 8 13 40 26 12 0 1 39 21 403
2014 Visible minority 4 16 27 35 16 0 1 52 20 56
2014 Non-visible minority 7 13 36 28 16 0 1 44 20 429

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 10 29 20 10 2 4 32 37 75
2019 Non-visible minority 12 23 34 17 12 1 1 29 36 352
2018 Visible minority 16 25 25 17 15 1 1 32 42 69
2018 Non-visible minority 15 27 34 17 6 0 1 23 43 382
2017 Visible minority 12 16 30 25 12 0 6 39 29 84
2017 Non-visible minority 17 24 31 15 9 1 2 25 43 405
2014 Visible minority 7 21 32 18 12 4 6 33 31 56
2014 Non-visible minority 11 18 34 22 13 0 1 36 29 429

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 24 20 28 12 11 5 0 24 47 73
2019 Non-visible minority 11 23 31 20 11 2 1 33 36 350
2018 Visible minority 21 11 26 24 12 4 1 38 35 69
2018 Non-visible minority 10 25 32 21 10 1 2 32 36 383
2017 Visible minority 8 20 25 21 12 11 3 38 32 84
2017 Non-visible minority 8 16 31 22 17 2 3 41 26 405
2014 Visible minority 5 0 31 34 22 4 4 61 6 56
2014 Non-visible minority 3 7 25 37 24 2 2 63 11 427

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 11 16 33 26 9 2 2 37 29 75
2019 Non-visible minority 8 18 45 19 9 1 0 29 26 348
2018 Visible minority 10 17 29 27 15 1 1 43 28 69
2018 Non-visible minority 10 19 42 21 8 1 0 29 29 383
2017 Visible minority 5 8 39 24 12 5 7 41 15 83
2017 Non-visible minority 10 18 41 21 9 1 1 30 28 405
2014 Visible minority 5 13 38 18 15 5 6 37 21 56
2014 Non-visible minority 11 17 33 22 15 1 1 38 28 429

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 16 17 40 18 8 0 2 26 33 75
2019 Non-visible minority 8 21 37 23 11 0 0 34 29 350

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 32 25 13 11 4 0 49 25 75
2019 Non-visible minority 15 34 16 22 12 0 0 49 35 351

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 41 10 9 3 0 0 79 12 75
2019 Non-visible minority 55 29 5 6 3 1 0 85 10 353
2018 Visible minority 49 35 10 3 3 0 0 84 6 69
2018 Non-visible minority 49 33 10 4 3 1 0 83 7 384
2017 Visible minority 44 38 11 5 2 0 0 82 7 84
2017 Non-visible minority 52 33 6 6 3 0 0 86 9 406
2014 Visible minority 37 39 11 11 3 0 0 76 14 56
2014 Non-visible minority 48 33 6 10 3 0 0 80 14 429

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 41 4 5 0 0 0 91 5 74
2019 Non-visible minority 64 27 4 4 1 0 0 91 5 352
2018 Visible minority 59 34 5 0 0 1 0 95 0 70
2018 Non-visible minority 59 31 4 4 1 0 0 91 5 383
2017 Visible minority 56 39 2 2 0 0 0 95 2 84
2017 Non-visible minority 55 37 3 4 1 0 0 92 5 405
2014 Visible minority 52 34 7 3 1 4 0 89 4 56
2014 Non-visible minority 54 37 5 4 1 0 0 90 5 428

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 42 8 5 1 0 0 85 7 75
2019 Non-visible minority 50 37 8 3 2 0 0 87 5 352
2018 Visible minority 47 45 7 1 0 0 0 92 1 70
2018 Non-visible minority 45 41 8 4 1 1 0 87 5 382

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 45 12 7 1 1 0 80 8 73
2019 Non-visible minority 40 40 10 6 3 1 0 81 9 352
2018 Visible minority 42 45 5 4 1 3 0 89 6 70
2018 Non-visible minority 47 41 7 4 2 0 0 88 5 380
2017 Visible minority 50 40 7 2 1 0 0 89 4 84
2017 Non-visible minority 39 43 10 5 2 2 0 84 7 404
2014 Visible minority 55 30 7 7 1 0 0 85 8 56
2014 Non-visible minority 48 39 9 3 1 1 0 87 4 428

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 31 9 4 1 1 1 85 6 75
2019 Non-visible minority 50 35 9 4 1 1 0 86 5 350
2018 Visible minority 42 38 12 2 0 4 1 85 2 71
2018 Non-visible minority 48 37 11 2 1 2 0 86 3 380
2017 Visible minority 49 31 16 4 0 0 0 81 4 84
2017 Non-visible minority 45 41 9 2 1 2 0 88 3 404
2014 Visible minority 51 34 8 3 1 3 0 88 4 56
2014 Non-visible minority 55 34 7 1 0 3 0 92 2 429

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 56 33 6 5 0 0 0 89 5 73
2019 Non-visible minority 61 30 5 3 1 0 0 90 4 352
2018 Visible minority 54 40 4 1 1 0 0 94 3 71
2018 Non-visible minority 58 33 6 2 1 0 0 91 3 380
2017 Visible minority 60 36 1 2 1 0 0 95 4 84
2017 Non-visible minority 55 34 7 3 1 0 0 89 4 403
2014 Visible minority 65 30 1 3 1 0 0 95 4 56
2014 Non-visible minority 57 36 4 3 1 0 0 93 3 429

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 32 10 10 5 12 6 70 18 74
2019 Non-visible minority 34 30 12 10 4 5 4 72 15 351
2018 Visible minority 16 39 23 5 4 7 6 63 11 70
2018 Non-visible minority 24 36 14 13 3 6 3 67 18 384
2017 Visible minority 31 35 9 13 2 1 7 73 17 84
2017 Non-visible minority 28 36 12 10 5 5 4 70 17 405
2014 Visible minority 27 32 18 9 3 7 4 67 14 56
2014 Non-visible minority 29 35 14 11 6 2 2 67 18 429

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 45 4 6 0 3 1 90 6 75
2019 Non-visible minority 45 36 8 7 3 1 0 82 11 352
2018 Visible minority 52 31 9 1 4 2 0 85 6 68
2018 Non-visible minority 53 34 6 5 1 1 1 88 6 380
2017 Visible minority 48 33 10 5 0 4 0 84 5 84
2017 Non-visible minority 51 35 7 4 1 2 0 88 5 404
2014 Visible minority 46 28 14 5 3 3 1 77 8 56
2014 Non-visible minority 55 33 5 5 2 0 1 89 7 429

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 42 7 7 0 1 0 86 7 75
2019 Non-visible minority 47 34 11 4 3 1 0 82 7 349
2018 Visible minority 50 38 9 1 1 1 0 88 3 69
2018 Non-visible minority 52 32 9 5 1 0 0 85 6 377

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 34 12 13 7 13 4 61 24 75
2019 Non-visible minority 24 28 15 12 8 10 3 59 23 352
2018 Visible minority 25 33 12 10 4 15 0 69 17 68
2018 Non-visible minority 30 23 16 12 7 8 3 60 22 380
2017 Visible minority 28 22 18 11 4 12 5 61 18 84
2017 Non-visible minority 19 26 16 12 10 14 3 54 26 405
2014 Visible minority 18 26 16 12 15 11 3 50 31 56
2014 Non-visible minority 23 28 16 10 11 8 4 58 23 429

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 33 6 10 1 0 0 83 11 75
2019 Non-visible minority 44 45 5 6 1 0 0 89 6 352
2017 Visible minority 50 42 7 0 1 0 0 92 1 83
2017 Non-visible minority 48 42 3 6 1 0 0 90 7 406
2014 Visible minority 49 48 1 1 0 0 0 97 1 56
2014 Non-visible minority 52 42 1 3 1 0 0 94 4 429

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 31 5 5 1 0 0 88 6 75
2019 Non-visible minority 55 35 4 3 2 0 0 90 6 353
2017 Visible minority 54 42 4 1 0 0 0 95 1 84
2017 Non-visible minority 57 29 5 7 1 0 0 86 9 406
2014 Visible minority 62 33 3 1 0 0 0 96 1 56
2014 Non-visible minority 61 29 4 5 1 0 0 90 7 429

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 32 10 3 1 0 0 86 4 73
2019 Non-visible minority 59 32 4 4 2 0 0 90 6 352
2017 Visible minority 55 40 4 1 0 0 0 95 1 84
2017 Non-visible minority 62 28 6 3 1 0 0 90 4 406
2014 Visible minority 50 36 8 4 1 0 0 87 5 56
2014 Non-visible minority 57 35 5 3 0 0 0 92 3 429

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 70 20 6 3 1 0 0 90 4 75
2019 Non-visible minority 52 28 5 11 4 0 0 80 14 352
2017 Visible minority 71 23 2 3 1 0 0 94 4 84
2017 Non-visible minority 55 25 6 8 5 0 0 80 13 406
2014 Visible minority 88 11 0 0 1 0 0 99 1 56
2014 Non-visible minority 55 24 6 11 3 0 0 80 14 429

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 25 3 4 0 0 0 93 4 75
2019 Non-visible minority 62 24 5 6 2 0 1 86 9 353
2017 Visible minority 75 18 3 4 1 0 0 93 5 83
2017 Non-visible minority 62 23 4 7 4 0 0 85 10 406
2014 Visible minority 77 23 0 0 0 0 0 100 0 56
2014 Non-visible minority 64 19 4 9 4 0 1 83 13 429

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 83 15 1 0 0 0 0 99 0 75
2019 Non-visible minority 85 8 3 1 2 0 1 93 4 349
2017 Visible minority 82 17 0 1 0 0 0 99 1 84
2017 Non-visible minority 80 12 2 3 2 0 1 92 5 406
2014 Visible minority 86 12 0 1 0 0 0 99 1 56
2014 Non-visible minority 76 14 4 4 2 0 0 90 6 429

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 25 8 1 3 0 0 88 4 75
2019 Non-visible minority 56 30 9 1 1 2 2 88 2 352

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 42 12 8 4 1 11 72 14 74
2019 Non-visible minority 34 47 6 5 1 0 7 88 6 350

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 24 11 1 0 7 11 85 2 75
2019 Non-visible minority 57 22 7 2 2 3 8 88 4 352

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 75
2019 Non-visible minority 6 94 352
2018 Visible minority 9 91 71
2018 Non-visible minority 10 90 381

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 75
2019 Non-visible minority 9 91 352

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 13 12 2 5 34 13 63 14 75
2019 Non-visible minority 19 15 14 7 3 34 8 58 17 353
2018 Visible minority 18 12 20 5 3 30 13 51 14 71
2018 Non-visible minority 21 16 12 5 4 34 8 64 15 383
2017 Visible minority 16 17 18 3 0 29 16 61 6 84
2017 Non-visible minority 18 16 16 3 2 36 9 63 9 404
2014 Visible minority 15 7 15 7 3 41 13 47 21 56
2014 Non-visible minority 17 13 15 6 4 34 10 55 18 429

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 40 25 7 4 4 16 4 82 9 75
2019 Non-visible minority 41 33 12 5 1 8 0 80 7 353
2018 Visible minority 36 28 19 8 1 8 0 70 10 71
2018 Non-visible minority 39 34 15 4 1 6 1 78 6 383
2017 Visible minority 34 37 12 5 0 11 2 81 5 84
2017 Non-visible minority 38 36 11 2 1 10 1 83 4 405
2014 Visible minority 34 20 18 3 3 20 3 70 7 56
2014 Non-visible minority 36 32 16 4 2 9 1 74 7 429

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 11 12 0 1 43 14 69 3 75
2019 Non-visible minority 21 13 15 2 1 41 7 65 7 353
2018 Visible minority 18 8 20 1 1 37 14 54 5 71
2018 Non-visible minority 22 13 15 0 1 38 10 69 2 381
2017 Visible minority 19 13 15 0 0 31 21 68 0 84
2017 Non-visible minority 19 14 14 1 1 42 10 68 4 406
2014 Visible minority 18 8 15 3 1 43 12 57 9 56
2014 Non-visible minority 18 17 13 2 1 39 10 68 6 429

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 26 11 1 1 22 4 82 4 74
2019 Non-visible minority 42 33 11 2 1 10 1 84 4 352
2018 Visible minority 34 32 20 4 0 8 3 74 4 71
2018 Non-visible minority 40 36 13 1 1 8 1 84 2 383
2017 Visible minority 35 36 12 1 0 13 4 85 1 84
2017 Non-visible minority 37 35 11 1 0 13 2 85 2 405
2014 Visible minority 36 20 16 1 1 22 3 75 4 56
2014 Non-visible minority 38 33 12 2 1 13 2 83 3 429

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 75
2019 Non-visible minority 14 86 353
2017 Visible minority 19 81 84
2017 Non-visible minority 11 89 406
2014 Visible minority 10 90 56
2014 Non-visible minority 12 88 428

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 85 15 14
2019 Non-visible minority 91 9 48
2017 Visible minority 93 7 16
2017 Non-visible minority 79 21 47
2014 Non-visible minority 74 26 47

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 33 27 7 0 0 0 66 7 12
2019 Non-visible minority 43 35 5 17 0 0 0 78 17 43
2017 Visible minority 33 47 6 14 0 0 0 79 14 15
2017 Non-visible minority 50 32 10 5 3 0 0 82 8 37
2014 Non-visible minority 60 28 7 2 3 0 0 88 5 40
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 35 10 5 0 3 0 85 5 75
2019 Non-visible minority 69 20 5 3 3 0 0 89 6 352
2018 Visible minority 58 28 8 3 1 1 0 87 4 70
2018 Non-visible minority 59 29 6 2 3 1 0 89 5 381
2017 Visible minority 62 26 6 4 2 0 0 88 6 84
2017 Non-visible minority 58 27 5 5 3 2 1 86 8 406

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 42 5 18 16 0 5 58 36 21
2019 Non-visible minority 16 39 18 15 8 2 1 57 24 189

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 47 11 10 1 8 0 75 12 75
2019 Non-visible minority 25 50 15 6 4 0 0 74 10 351
2018 Visible minority 11 38 23 16 6 7 0 52 23 71
2018 Non-visible minority 17 40 19 15 5 3 0 59 21 378
2017 Visible minority 15 39 17 14 6 9 0 59 23 82
2017 Non-visible minority 13 41 22 16 5 4 0 56 22 404

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 40 21 19 1 3 0 58 21 75
2019 Non-visible minority 21 43 16 12 7 1 0 65 19 352
2018 Visible minority 18 48 11 13 3 8 0 71 17 71
2018 Non-visible minority 18 37 25 12 7 2 0 56 19 381
2017 Visible minority 18 43 19 14 2 4 0 63 17 84
2017 Non-visible minority 14 43 19 16 7 1 0 58 23 406

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 36 9 3 11 0 3 77 14 74
2019 Non-visible minority 54 28 10 4 4 0 1 82 8 351
2018 Visible minority 31 28 18 18 3 0 1 60 21 70
2018 Non-visible minority 45 31 15 4 4 1 0 77 8 380
2017 Visible minority 45 30 20 2 2 0 0 75 5 84
2017 Non-visible minority 48 30 13 3 3 1 1 79 7 403

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 27 27 19 11 0 4 41 31 74
2019 Non-visible minority 14 30 30 15 11 0 0 44 26 351
2018 Visible minority 11 30 20 25 14 0 1 42 39 70
2018 Non-visible minority 9 23 34 22 12 1 0 32 34 380
2017 Visible minority 11 31 30 11 15 0 1 43 26 83
2017 Non-visible minority 10 19 34 20 17 0 0 29 37 406

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 28 23 15 9 0 4 51 24 74
2019 Non-visible minority 19 38 23 13 7 0 0 57 20 352
2018 Visible minority 13 43 19 11 10 0 4 58 22 69
2018 Non-visible minority 14 34 29 15 7 1 0 49 22 380
2017 Visible minority 17 32 27 13 8 0 1 50 22 83
2017 Non-visible minority 15 29 32 16 8 0 0 44 24 404

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 17 17 29 13 20 0 5 35 34 74
2019 Non-visible minority 14 28 29 15 13 0 0 42 28 351
2018 Visible minority 14 24 21 20 18 1 1 40 39 70
2018 Non-visible minority 11 29 24 20 16 0 0 40 36 378
2017 Visible minority 19 28 24 13 15 0 0 48 28 84
2017 Non-visible minority 12 24 27 21 14 0 1 37 36 406

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 31 16 8 4 0 6 70 13 74
2019 Non-visible minority 37 29 20 7 6 0 0 66 14 352
2018 Visible minority 32 26 19 13 10 0 0 58 23 70
2018 Non-visible minority 28 30 25 9 7 1 0 59 16 381
2017 Visible minority 31 31 22 7 8 0 0 62 15 84
2017 Non-visible minority 26 29 20 13 10 0 1 56 24 405

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 27 16 16 7 0 3 60 23 75
2019 Non-visible minority 30 27 24 11 7 0 0 58 18 352
2018 Visible minority 24 26 26 11 13 0 0 50 24 70
2018 Non-visible minority 28 22 27 13 9 0 0 51 23 377
2017 Visible minority 30 36 12 11 12 0 0 66 22 84
2017 Non-visible minority 25 26 25 16 8 0 0 52 24 405

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 30 27 12 3 0 5 55 16 74
2019 Non-visible minority 33 39 17 8 3 0 0 72 11 349
2018 Visible minority 38 24 19 9 5 3 2 66 14 71
2018 Non-visible minority 31 38 21 6 4 1 0 69 10 382
2017 Visible minority 36 38 16 4 3 1 2 76 7 84
2017 Non-visible minority 31 35 21 9 3 0 0 67 12 405

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 34 24 9 9 0 5 56 18 75
2019 Non-visible minority 26 33 26 9 5 0 0 59 14 351
2018 Visible minority 35 24 24 9 5 0 2 61 15 71
2018 Non-visible minority 26 34 25 11 3 0 1 60 15 382
2017 Visible minority 26 43 19 6 5 0 1 70 11 84
2017 Non-visible minority 22 38 25 10 5 0 0 60 16 405

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 36 17 17 4 1 4 60 22 74
2019 Non-visible minority 31 34 24 6 5 0 0 65 11 349
2018 Visible minority 25 27 26 14 6 0 2 53 20 71
2018 Non-visible minority 34 37 16 9 3 0 0 72 12 382
2017 Visible minority 29 36 24 6 4 1 0 66 10 84
2017 Non-visible minority 30 39 18 9 3 0 0 69 12 404

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 31 19 12 8 1 4 59 21 75
2019 Non-visible minority 43 30 16 5 5 0 0 73 11 351

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 29 27 5 4 1 3 61 10 75
2019 Non-visible minority 39 31 19 6 4 0 1 70 11 346
2018 Visible minority 29 34 22 7 3 1 4 66 11 71
2018 Non-visible minority 33 34 20 10 3 0 0 67 13 381
2017 Visible minority 30 37 17 12 5 0 0 67 17 84
2017 Non-visible minority 29 34 22 11 3 1 0 64 14 405

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 28 13 0 0 1 5 86 0 74
2019 Non-visible minority 67 19 8 3 2 0 1 87 5 346
2018 Visible minority 65 18 10 2 1 0 4 86 3 69
2018 Non-visible minority 71 16 7 3 1 0 2 88 4 380
2017 Visible minority 69 22 6 1 0 1 1 93 1 84
2017 Non-visible minority 66 22 8 2 1 0 2 89 3 406

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 17 4 0 1 0 9 94 1 75
2019 Non-visible minority 84 7 2 1 1 0 5 96 2 349
2018 Visible minority 76 8 9 1 0 1 5 90 1 71
2018 Non-visible minority 84 9 3 1 0 0 3 96 1 382

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 66 13 1 2 5 5 6 90 8 75
2019 Non-visible minority 81 9 4 1 1 0 3 93 3 351
2018 Visible minority 68 13 4 2 5 1 5 87 8 71
2018 Non-visible minority 81 9 4 1 1 0 4 94 2 382
2017 Visible minority 81 9 5 2 0 2 0 93 2 84
2017 Non-visible minority 83 9 3 2 0 0 2 95 2 405

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 23 10 4 3 4 4 81 8 75
2019 Non-visible minority 56 26 13 2 2 0 1 83 4 350
2018 Visible minority 56 18 17 4 1 0 4 77 6 71
2018 Non-visible minority 54 29 10 4 1 1 1 84 6 381
2017 Visible minority 58 24 9 5 2 1 0 83 7 84
2017 Non-visible minority 52 34 10 2 1 0 0 87 4 406

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 19 11 8 5 3 1 75 14 73
2019 Non-visible minority 61 18 10 7 3 0 1 80 10 350
2018 Visible minority 53 22 13 4 7 0 2 76 11 71
2018 Non-visible minority 50 28 12 6 2 1 1 80 9 379
2017 Visible minority 58 25 7 6 2 1 0 84 8 84
2017 Non-visible minority 58 27 9 4 1 0 1 85 6 406

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 23 4 1 2 1 16 91 4 74
2019 Non-visible minority 55 21 9 2 1 0 13 86 3 350
2018 Visible minority 52 17 5 4 1 0 21 87 7 71
2018 Non-visible minority 50 21 8 2 2 0 18 86 5 377
2017 Visible minority 54 20 7 2 0 1 16 89 3 84
2017 Non-visible minority 54 21 9 2 0 0 13 87 2 405

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 21 6 0 1 1 12 91 1 75
2019 Non-visible minority 70 20 7 1 1 0 2 91 2 347
2018 Visible minority 53 18 17 2 3 0 7 77 5 71
2018 Non-visible minority 63 23 8 3 0 0 3 88 4 378
2017 Visible minority 64 26 7 0 0 1 1 93 0 84
2017 Non-visible minority 60 25 8 3 1 0 2 87 5 401

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 23 5 5 3 3 5 86 8 75
2019 Non-visible minority 83 10 3 1 1 0 2 95 2 350
2018 Visible minority 69 16 4 2 6 0 2 87 9 71
2018 Non-visible minority 84 10 2 1 1 0 2 96 2 381
2017 Visible minority 75 16 5 1 0 2 1 94 1 84
2017 Non-visible minority 80 10 4 2 1 0 2 92 3 406

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 39 8 3 1 2 4 87 5 75
2019 Non-visible minority 53 33 8 3 2 0 1 87 4 350
2018 Visible minority 51 26 13 6 1 2 1 79 7 71
2018 Non-visible minority 50 27 16 4 2 0 2 78 5 382
2017 Visible minority 46 36 9 6 2 0 0 83 8 84
2017 Non-visible minority 52 31 10 4 1 0 1 84 5 405

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 30 41 14 4 1 0 39 19 75
2019 Non-visible minority 11 39 38 10 3 0 0 50 13 353
2018 Visible minority 10 30 50 11 0 0 0 39 11 70
2018 Non-visible minority 11 29 41 15 3 0 0 40 19 383
2017 Visible minority 9 47 30 10 4 0 0 56 14 84
2017 Non-visible minority 6 29 45 14 7 0 0 35 20 406

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 7 16 38 31 7 0 1 38 23 75
2019 Non-visible minority 6 20 43 23 9 0 0 32 26 349
2018 Visible minority 5 15 44 33 3 0 0 36 20 68
2018 Non-visible minority 7 21 42 22 9 0 0 31 28 379
2017 Visible minority 2 19 40 27 10 0 1 37 22 84
2017 Non-visible minority 7 19 40 25 8 0 0 33 26 404
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 49 8 4 1 8 0 32 68 75
2019 Non-visible minority 46 39 8 3 1 2 1 47 53 353
2018 Visible minority 34 35 17 7 5 3 0 35 65 71
2018 Non-visible minority 52 32 10 4 1 1 1 52 48 384
2017 Visible minority 49 30 11 3 4 4 1 51 49 84
2017 Non-visible minority 56 30 5 2 1 5 0 59 41 406

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 29 71 47
2019 Non-visible minority 35 65 182

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 86 14 47
2019 Non-visible minority 76 24 179
2018 Visible minority 58 42 44
2018 Non-visible minority 59 41 177

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 54 13 7 4 6 1 15 80 12 74
2019 Non-visible minority 58 15 10 5 5 0 7 79 11 348
2018 Visible minority 57 14 8 6 3 4 10 81 10 71
2018 Non-visible minority 61 11 8 6 3 1 10 81 10 381

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 25 17 4 5 4 18 67 12 47
2019 Non-visible minority 38 33 11 6 2 0 10 78 10 177
2018 Visible minority 17 49 11 11 6 2 2 70 18 43
2018 Non-visible minority 33 31 12 9 8 1 6 69 18 179
2017 Visible minority 39 20 13 5 5 5 13 72 12 39
2017 Non-visible minority 38 27 14 5 3 1 12 75 10 159

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 18 13 23 2 2 7 34 53 8 47
2019 Non-visible minority 9 10 14 5 6 3 53 43 26 177
2018 Visible minority 5 25 22 7 0 7 34 51 12 43
2018 Non-visible minority 7 5 9 7 9 5 57 33 44 179
2017 Visible minority 10 18 10 2 5 8 47 61 16 39
2017 Non-visible minority 7 9 10 4 10 6 53 40 37 159
Report a problem on this page
Date modified: