2019 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	41	39	10	7	3	80	10	380
2019	Quebec (excluding National Capital Region)	27	73	0	0	0	100	0	13
2019	British Columbia	36	25	29	0	10	61	10	11
2018	National Capital Region	42	41	8	5	3	84	8	401
2018	Ontario (excluding National Capital Region)	28	42	21	8	0	70	8	10
2018	Quebec (excluding National Capital Region)	31	49	20	0	0	80	0	16
2018	British Columbia	0	59	16	8	16	59	25	13
2017	National Capital Region	41	44	7	5	3	84	8	440
2017	Quebec (excluding National Capital Region)	42	46	11	0	0	89	0	17
2017	British Columbia	21	58	14	0	6	79	6	15
2014	National Capital Region	35	47	11	4	2	83	6	422
2014	Ontario (excluding National Capital Region)	25	51	0	17	8	75	25	12
2014	Quebec (excluding National Capital Region)	38	43	19	0	0	81	0	16
2014	British Columbia	13	52	30	0	4	65	4	17
2014	Alberta	31	46	23	0	0	77	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	38	11	9	5	75	14	379
2019	Quebec (excluding National Capital Region)	24	51	25	0	0	75	0	13
2019	British Columbia	26	35	20	10	10	61	20	11
2018	National Capital Region	35	43	12	8	2	78	10	403
2018	Ontario (excluding National Capital Region)	18	61	21	0	0	79	0	10
2018	Quebec (excluding National Capital Region)	24	63	7	7	0	87	7	16
2018	British Columbia	6	38	14	26	16	44	42	13
2017	National Capital Region	39	38	11	8	3	77	12	438
2017	Quebec (excluding National Capital Region)	36	47	17	0	0	83	0	17
2017	British Columbia	13	47	13	14	13	60	27	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	50	36	10	3	2	0	86	5	378
2019	Quebec (excluding National Capital Region)	27	56	17	0	0	0	83	0	13
2019	British Columbia	52	38	10	0	0	0	90	0	11
2018	National Capital Region	53	35	8	3	2	0	88	4	399
2018	Ontario (excluding National Capital Region)	17	62	21	0	0	0	79	0	10
2018	Quebec (excluding National Capital Region)	17	63	20	0	0	0	80	0	16
2018	British Columbia	59	33	0	8	0	0	92	8	13
2017	National Capital Region	54	36	6	3	1	0	90	4	440
2017	Quebec (excluding National Capital Region)	41	47	11	0	0	0	89	0	17
2017	British Columbia	53	40	0	6	0	0	94	6	15
2014	National Capital Region	65	27	5	2	1	0	92	2	422
2014	Ontario (excluding National Capital Region)	76	8	8	0	8	0	84	8	12
2014	Quebec (excluding National Capital Region)	50	43	6	0	0	0	94	0	16
2014	British Columbia	61	9	22	4	0	4	73	5	17
2014	Alberta	70	30	0	0	0	0	100	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	42	42	9	5	2	0	84	6	380
2019	Quebec (excluding National Capital Region)	27	48	25	0	0	0	75	0	13
2019	British Columbia	33	48	10	0	10	0	80	10	11
2018	National Capital Region	46	38	9	5	2	0	84	7	404
2018	Ontario (excluding National Capital Region)	38	41	13	8	0	0	79	8	10
2018	Quebec (excluding National Capital Region)	36	44	20	0	0	0	80	0	16
2018	British Columbia	13	62	0	25	0	0	75	25	13
2017	National Capital Region	44	41	8	5	2	0	85	7	439
2017	Quebec (excluding National Capital Region)	48	40	6	0	0	6	94	0	17
2017	British Columbia	27	53	7	6	6	0	80	13	15
2014	National Capital Region	48	39	7	3	2	0	87	6	422
2014	Ontario (excluding National Capital Region)	34	41	8	8	9	0	75	17	12
2014	Quebec (excluding National Capital Region)	44	31	25	0	0	0	75	0	16
2014	British Columbia	40	30	9	17	4	0	70	22	17
2014	Alberta	39	30	30	0	0	0	70	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	43	30	14	8	4	0	74	12	378
2019	Quebec (excluding National Capital Region)	66	17	17	0	0	0	83	0	13
2019	British Columbia	16	35	29	10	10	0	51	20	11
2018	National Capital Region	46	34	11	6	3	1	80	9	402
2018	Quebec (excluding National Capital Region)	62	38	0	0	0	0	100	0	16
2018	British Columbia	15	52	8	8	16	0	67	25	13
2017	National Capital Region	43	35	13	5	4	0	78	9	440
2017	Quebec (excluding National Capital Region)	60	34	6	0	0	0	94	0	17
2017	British Columbia	34	33	6	27	0	0	66	27	15
2014	National Capital Region	46	40	6	5	2	1	87	7	422
2014	Ontario (excluding National Capital Region)	59	17	16	9	0	0	75	9	12
2014	Quebec (excluding National Capital Region)	38	56	6	0	0	0	94	0	16
2014	British Columbia	40	26	26	4	4	0	65	9	17
2014	Alberta	55	38	8	0	0	0	92	0	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	42	33	11	9	5	75	14	378
2019	Quebec (excluding National Capital Region)	65	7	18	9	0	72	9	12
2019	British Columbia	23	38	20	10	10	61	20	11
2018	National Capital Region	44	37	10	6	3	81	9	400
2018	Quebec (excluding National Capital Region)	62	38	0	0	0	100	0	16
2018	British Columbia	8	67	0	16	8	75	25	13
2017	National Capital Region	39	42	10	6	3	80	10	441
2017	Quebec (excluding National Capital Region)	53	34	13	0	0	87	0	17
2017	British Columbia	27	33	21	13	6	60	19	15
2014	National Capital Region	44	40	8	5	3	84	8	422
2014	Ontario (excluding National Capital Region)	59	8	17	0	17	67	17	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	94	0	16
2014	British Columbia	40	26	9	22	4	65	26	17
2014	Alberta	39	61	0	0	0	100	0	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	38	31	14	8	7	2	0	70	15	379
2019	Quebec (excluding National Capital Region)	26	25	32	8	0	8	0	56	9	13
2019	British Columbia	13	18	39	10	20	0	0	32	29	11
2018	National Capital Region	40	27	19	7	5	2	0	68	12	401
2018	Quebec (excluding National Capital Region)	47	20	27	7	0	0	0	67	7	16
2018	British Columbia	23	30	8	8	25	6	0	56	35	13
2017	National Capital Region	40	25	17	9	5	3	0	68	14	441
2017	Quebec (excluding National Capital Region)	36	24	29	11	0	0	0	60	11	17
2017	British Columbia	27	20	26	6	13	0	8	51	21	15
2014	National Capital Region	39	30	15	8	5	3	0	71	13	422
2014	Ontario (excluding National Capital Region)	59	0	17	16	9	0	0	59	25	12
2014	Quebec (excluding National Capital Region)	26	37	6	19	6	6	0	67	26	16
2014	British Columbia	9	9	48	13	4	17	0	21	21	17
2014	Alberta	47	15	30	8	0	0	0	62	8	11

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	29	10	2	3	1	3	84	6	380
2019	Quebec (excluding National Capital Region)	35	8	17	15	8	0	17	52	28	13
2019	British Columbia	45	7	10	10	10	10	9	64	24	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	32	7	7	3	1	0	83	10	380
2019	Quebec (excluding National Capital Region)	58	25	8	8	0	0	0	83	8	13
2019	British Columbia	36	45	10	0	10	0	0	80	10	11
2018	National Capital Region	50	34	7	6	2	0	0	85	8	400
2018	Ontario (excluding National Capital Region)	58	20	23	0	0	0	0	77	0	10
2018	Quebec (excluding National Capital Region)	47	53	0	0	0	0	0	100	0	16
2018	British Columbia	23	38	8	22	8	0	0	61	31	13
2017	National Capital Region	51	33	7	4	2	1	1	86	6	440
2017	Quebec (excluding National Capital Region)	41	59	0	0	0	0	0	100	0	17
2017	British Columbia	47	34	7	13	0	0	0	80	13	15
2014	National Capital Region	52	32	9	4	3	0	0	85	7	422
2014	Ontario (excluding National Capital Region)	41	42	17	0	0	0	0	83	0	12
2014	Quebec (excluding National Capital Region)	44	56	0	0	0	0	0	100	0	16
2014	British Columbia	17	48	9	22	4	0	0	65	26	17
2014	Alberta	31	54	15	0	0	0	0	85	0	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	50	33	8	6	3	1	83	8	376
2019	Quebec (excluding National Capital Region)	35	49	0	17	0	0	83	17	13
2019	British Columbia	45	20	10	15	10	0	65	25	11
2018	National Capital Region	48	35	6	8	2	0	84	10	397
2018	Ontario (excluding National Capital Region)	70	17	13	0	0	0	87	0	10
2018	Quebec (excluding National Capital Region)	47	53	0	0	0	0	100	0	16
2018	British Columbia	21	40	8	16	14	0	61	31	13
2017	National Capital Region	48	36	5	7	3	0	85	10	441
2017	Quebec (excluding National Capital Region)	36	47	11	6	0	0	83	6	17
2017	British Columbia	27	39	7	27	0	0	66	27	15
2014	National Capital Region	46	37	7	6	4	0	84	10	421
2014	Ontario (excluding National Capital Region)	50	33	17	0	0	0	83	0	12
2014	Quebec (excluding National Capital Region)	44	50	6	0	0	0	94	0	16
2014	British Columbia	26	39	9	26	0	0	65	26	17
2014	Alberta	31	61	8	0	0	0	92	0	11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	53	30	8	5	3	0	84	8	380
2019	Quebec (excluding National Capital Region)	35	49	8	8	0	0	83	8	13
2019	British Columbia	36	25	20	10	10	0	61	20	11
2018	National Capital Region	52	30	8	6	4	0	83	10	402
2018	Ontario (excluding National Capital Region)	69	21	10	0	0	0	90	0	10
2018	Quebec (excluding National Capital Region)	42	45	7	7	0	0	87	7	16
2018	British Columbia	14	30	32	16	8	0	44	25	13
2017	National Capital Region	55	28	8	7	3	0	83	9	439
2017	Quebec (excluding National Capital Region)	53	41	0	6	0	0	94	6	17
2017	British Columbia	20	54	7	13	6	0	74	19	15
2014	National Capital Region	49	32	9	7	2	1	81	10	422
2014	Ontario (excluding National Capital Region)	34	58	8	0	0	0	92	0	12
2014	Quebec (excluding National Capital Region)	44	56	0	0	0	0	100	0	16
2014	British Columbia	17	44	17	17	4	0	61	22	17
2014	Alberta	54	31	15	0	0	0	85	0	11

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	45	33	11	5	4	3	80	9	379
2019	Quebec (excluding National Capital Region)	23	68	0	0	8	0	92	8	13
2019	British Columbia	26	49	9	17	0	0	75	17	11
2018	National Capital Region	41	39	7	7	3	3	82	11	404
2018	Ontario (excluding National Capital Region)	39	35	0	17	8	0	75	25	10
2018	Quebec (excluding National Capital Region)	56	33	5	7	0	0	88	7	16
2018	British Columbia	36	33	8	6	17	0	68	23	13
2017	National Capital Region	41	35	9	10	3	2	77	13	439
2017	Quebec (excluding National Capital Region)	41	53	0	0	0	6	100	0	17
2017	British Columbia	47	39	0	6	8	0	86	14	15
2014	National Capital Region	36	43	9	8	2	1	80	10	422
2014	Ontario (excluding National Capital Region)	32	41	18	9	0	0	74	9	12
2014	Quebec (excluding National Capital Region)	32	68	0	0	0	0	100	0	16
2014	British Columbia	30	35	13	17	4	0	65	22	17
2014	Alberta	46	46	8	0	0	0	92	0	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	29	35	14	14	8	0	64	22	379
2019	Quebec (excluding National Capital Region)	23	68	0	0	8	0	92	8	13
2019	British Columbia	16	29	35	20	0	0	45	20	11
2018	National Capital Region	33	33	14	12	7	1	67	19	405
2018	Quebec (excluding National Capital Region)	44	42	7	0	7	0	87	7	16
2018	British Columbia	21	16	31	14	17	0	38	32	13
2017	National Capital Region	30	39	13	13	5	1	69	18	441
2017	Quebec (excluding National Capital Region)	47	29	18	0	0	6	81	0	17
2017	British Columbia	21	39	26	6	8	0	60	14	15
2014	National Capital Region	29	42	13	12	5	0	71	16	421
2014	Ontario (excluding National Capital Region)	24	42	18	0	17	0	66	17	12
2014	Quebec (excluding National Capital Region)	44	50	6	0	0	0	94	0	16
2014	British Columbia	30	35	17	13	4	0	65	17	17
2014	Alberta	39	31	30	0	0	0	70	0	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	16	36	18	17	12	2	53	29	378
2019	Quebec (excluding National Capital Region)	7	76	8	0	8	0	83	8	13
2019	British Columbia	10	6	45	29	10	0	16	39	11
2018	National Capital Region	21	36	17	13	10	2	58	24	403
2018	Ontario (excluding National Capital Region)	0	54	0	38	8	0	54	46	10
2018	Quebec (excluding National Capital Region)	19	56	18	0	7	0	75	7	16
2018	British Columbia	0	15	31	37	17	0	15	54	13
2017	National Capital Region	18	35	20	17	7	3	54	25	439
2017	Quebec (excluding National Capital Region)	17	47	7	17	0	11	73	19	17
2017	British Columbia	26	19	20	35	0	0	45	35	15
2014	National Capital Region	17	35	20	19	7	2	53	27	422
2014	Ontario (excluding National Capital Region)	25	42	25	0	8	0	67	8	12
2014	Quebec (excluding National Capital Region)	19	56	19	0	0	6	80	0	16
2014	British Columbia	18	46	9	23	5	0	64	27	16
2014	Alberta	8	84	8	0	0	0	92	0	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	16	36	18	17	11	2	53	29	379
2019	Quebec (excluding National Capital Region)	20	55	25	0	0	0	75	0	13
2019	British Columbia	10	6	26	48	10	0	16	57	11
2018	National Capital Region	17	39	18	16	9	1	57	25	404
2018	Ontario (excluding National Capital Region)	11	64	0	17	8	0	75	25	10
2018	Quebec (excluding National Capital Region)	24	51	18	0	7	0	75	7	16
2018	British Columbia	7	20	16	31	26	0	27	56	13
2017	National Capital Region	19	42	16	14	7	2	62	21	441
2017	Quebec (excluding National Capital Region)	30	40	0	24	0	6	74	26	17
2017	British Columbia	6	47	6	13	27	0	53	40	15
2014	National Capital Region	16	43	16	16	6	1	61	23	422
2014	Ontario (excluding National Capital Region)	41	25	34	0	0	0	66	0	12
2014	Quebec (excluding National Capital Region)	26	56	12	6	0	0	81	6	16
2014	British Columbia	23	32	23	19	5	0	54	23	16
2014	Alberta	23	31	39	8	0	0	54	8	11

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	31	42	13	9	5	0	73	14	380
2019	Quebec (excluding National Capital Region)	24	59	17	0	0	0	83	0	13
2019	British Columbia	10	34	17	29	10	0	44	39	11
2018	National Capital Region	29	41	16	8	4	0	71	13	403
2018	Ontario (excluding National Capital Region)	20	64	0	17	0	0	83	17	10
2018	Quebec (excluding National Capital Region)	13	47	27	13	0	0	60	13	16
2018	British Columbia	6	33	22	31	8	0	39	39	13
2017	National Capital Region	33	38	15	10	3	0	71	13	440
2017	Quebec (excluding National Capital Region)	24	41	34	0	0	0	66	0	17
2017	British Columbia	6	34	27	19	13	0	40	32	15
2014	National Capital Region	27	37	17	13	5	1	64	18	422
2014	Ontario (excluding National Capital Region)	17	51	8	25	0	0	68	25	12
2014	Quebec (excluding National Capital Region)	25	44	12	19	0	0	69	19	16
2014	British Columbia	26	22	17	30	4	0	48	35	17
2014	Alberta	15	47	38	0	0	0	62	0	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	31	47	11	10	2	77	12	378
2019	Quebec (excluding National Capital Region)	13	70	17	0	0	83	0	13
2019	British Columbia	39	41	10	10	0	80	10	11
2018	National Capital Region	35	45	11	7	2	80	9	403
2018	Ontario (excluding National Capital Region)	28	42	30	0	0	70	0	10
2018	Quebec (excluding National Capital Region)	35	52	0	13	0	87	13	16
2018	British Columbia	0	61	14	16	8	61	25	13
2017	National Capital Region	36	46	11	6	2	82	8	440
2017	Quebec (excluding National Capital Region)	19	70	11	0	0	89	0	17
2017	British Columbia	46	42	0	6	6	87	13	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	38	38	10	9	3	1	0	77	13	377
2019	Quebec (excluding National Capital Region)	30	46	0	15	8	0	0	77	23	13
2019	British Columbia	20	34	26	0	20	0	0	54	20	11
2018	National Capital Region	41	40	9	8	2	1	1	81	10	401
2018	Ontario (excluding National Capital Region)	69	8	23	0	0	0	0	77	0	10
2018	Quebec (excluding National Capital Region)	35	45	13	7	0	0	0	80	7	16
2018	British Columbia	15	38	16	22	8	0	0	53	31	13
2017	National Capital Region	43	39	8	7	2	0	0	83	9	440
2017	Quebec (excluding National Capital Region)	18	64	17	0	0	0	0	83	0	17
2017	British Columbia	19	55	6	19	0	0	0	74	19	15
2014	National Capital Region	41	37	11	8	3	0	0	79	11	422
2014	Ontario (excluding National Capital Region)	34	33	25	8	0	0	0	68	8	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	0	94	0	16
2014	British Columbia	35	31	22	9	4	0	0	65	13	17
2014	Alberta	31	54	8	8	0	0	0	85	8	11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	43	10	11	2	77	13	378
2019	Quebec (excluding National Capital Region)	36	56	8	0	0	92	0	13
2019	British Columbia	20	51	10	10	10	71	20	11
2018	National Capital Region	38	47	5	8	2	85	10	403
2018	Ontario (excluding National Capital Region)	17	62	13	8	0	79	8	10
2018	Quebec (excluding National Capital Region)	37	50	7	7	0	87	7	16
2018	British Columbia	36	56	8	0	0	92	0	13
2017	National Capital Region	41	40	5	10	3	81	13	441
2017	Quebec (excluding National Capital Region)	43	34	11	11	0	77	11	17
2017	British Columbia	26	61	6	6	0	87	6	15
2014	National Capital Region	35	39	11	11	4	74	15	422
2014	Ontario (excluding National Capital Region)	8	59	0	25	9	67	33	12
2014	Quebec (excluding National Capital Region)	25	75	0	0	0	100	0	16
2014	British Columbia	22	57	4	13	4	78	17	17
2014	Alberta	46	39	8	8	0	85	8	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	36	15	14	5	1	65	20	378
2019	Quebec (excluding National Capital Region)	36	64	0	0	0	0	100	0	13
2019	British Columbia	0	26	35	10	29	0	26	39	11
2018	National Capital Region	29	40	13	10	5	2	70	16	399
2018	Quebec (excluding National Capital Region)	47	46	0	7	0	0	93	7	15
2018	British Columbia	0	45	0	39	16	0	45	55	13
2017	National Capital Region	37	41	10	8	4	1	78	12	440
2017	Quebec (excluding National Capital Region)	63	30	6	0	0	0	94	0	16
2017	British Columbia	19	55	20	6	0	0	74	6	15
2014	National Capital Region	29	37	13	13	8	0	66	21	422
2014	Ontario (excluding National Capital Region)	34	32	17	9	0	8	72	10	12
2014	Quebec (excluding National Capital Region)	32	56	6	6	0	0	88	6	16
2014	British Columbia	30	31	17	17	4	0	61	22	17
2014	Alberta	39	46	8	8	0	0	85	8	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	29	13	16	12	0	1	58	29	380
2019	Quebec (excluding National Capital Region)	16	31	17	23	0	0	13	54	27	13
2019	British Columbia	10	10	9	36	36	0	0	20	72	11
2018	National Capital Region	26	33	15	10	11	3	2	62	23	399
2018	Quebec (excluding National Capital Region)	39	27	21	7	0	0	5	70	8	15
2018	British Columbia	0	7	8	22	47	0	15	8	82	13
2017	National Capital Region	26	33	15	13	10	2	1	61	24	440
2017	Quebec (excluding National Capital Region)	23	36	17	17	0	0	7	63	18	17
2017	British Columbia	26	14	0	13	39	0	8	43	57	15
2014	National Capital Region	11	20	17	18	32	0	2	32	51	421
2014	Ontario (excluding National Capital Region)	18	17	8	25	33	0	0	34	58	12
2014	Quebec (excluding National Capital Region)	12	12	0	25	44	0	6	26	74	16
2014	British Columbia	13	4	17	30	30	0	5	18	64	17
2014	Alberta	31	30	8	8	15	8	0	67	25	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	53	26	10	4	3	3	81	8	378
2019	Quebec (excluding National Capital Region)	49	36	15	0	0	0	85	0	13
2019	British Columbia	35	45	10	0	10	0	80	10	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	65	11	6	2	5	1	10	85	8	379
2019	Quebec (excluding National Capital Region)	71	8	0	14	0	0	7	85	15	13
2019	British Columbia	56	6	0	10	20	0	9	68	32	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	24	12	3	2	1	4	82	5	377
2019	Quebec (excluding National Capital Region)	52	33	0	15	0	0	0	85	15	13
2019	British Columbia	61	10	10	10	10	0	0	71	20	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	55	20	13	5	2	2	4	79	8	377
2019	Quebec (excluding National Capital Region)	44	24	8	23	0	0	0	68	23	13
2019	British Columbia	55	26	0	10	10	0	0	80	20	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	63	13	6	5	4	2	7	84	10	378
2019	Quebec (excluding National Capital Region)	13	0	33	23	31	0	0	13	55	13
2019	British Columbia	18	6	10	29	36	0	0	25	66	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	80	8	4	2	1	1	4	93	3	378
2019	Quebec (excluding National Capital Region)	86	8	0	0	0	0	5	100	0	13
2019	British Columbia	80	10	0	0	10	0	0	90	10	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	82	7	2	1	1	3	4	96	2	377
2019	Quebec (excluding National Capital Region)	83	8	0	0	0	8	0	100	0	13
2019	British Columbia	90	0	0	0	10	0	0	90	10	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	84	3	2	1	2	8	97	1	377
2019	Quebec (excluding National Capital Region)	92	8	0	0	0	0	100	0	13
2019	British Columbia	80	10	0	10	0	0	90	10	11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	42	9	8	4	78	12	375
2019	Quebec (excluding National Capital Region)	27	33	34	7	0	60	7	13
2019	British Columbia	26	44	10	10	10	71	20	11
2018	National Capital Region	37	42	11	8	2	80	9	403
2018	Ontario (excluding National Capital Region)	18	48	26	8	0	66	8	10
2018	Quebec (excluding National Capital Region)	30	30	20	20	0	60	20	16
2018	British Columbia	20	40	22	17	0	60	17	13
2017	National Capital Region	42	39	9	8	3	81	10	440
2017	Quebec (excluding National Capital Region)	36	53	11	0	0	89	0	17
2017	British Columbia	33	34	0	27	6	66	34	15
2014	National Capital Region	31	42	13	10	4	73	14	421
2014	Ontario (excluding National Capital Region)	25	50	16	0	9	75	9	12
2014	Quebec (excluding National Capital Region)	6	81	6	6	0	88	6	16
2014	British Columbia	39	22	22	13	4	61	17	17
2014	Alberta	31	39	30	0	0	70	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	43	35	10	7	5	78	12	380
2019	Quebec (excluding National Capital Region)	22	30	34	15	0	51	15	13
2019	British Columbia	10	43	28	10	10	52	20	11
2018	National Capital Region	37	39	13	7	4	77	11	401
2018	Ontario (excluding National Capital Region)	30	62	0	0	8	92	8	10
2018	Quebec (excluding National Capital Region)	31	42	27	0	0	73	0	16
2018	British Columbia	6	63	22	8	0	69	8	13
2017	National Capital Region	41	37	11	8	4	78	11	439
2017	Quebec (excluding National Capital Region)	36	47	11	6	0	83	6	17
2017	British Columbia	19	34	26	14	6	53	21	15
2014	National Capital Region	36	41	10	10	4	77	14	422
2014	Ontario (excluding National Capital Region)	51	32	8	0	9	83	9	12
2014	Quebec (excluding National Capital Region)	32	50	12	6	0	81	6	16
2014	British Columbia	26	35	17	22	0	61	22	17
2014	Alberta	32	53	8	0	8	85	8	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	43	11	6	3	0	80	8	376
2019	Quebec (excluding National Capital Region)	27	56	8	0	8	0	83	8	13
2019	British Columbia	20	41	20	10	10	0	61	20	11
2018	National Capital Region	39	40	12	7	2	0	79	9	403
2018	Ontario (excluding National Capital Region)	28	55	8	8	0	0	83	8	10
2018	Quebec (excluding National Capital Region)	30	57	7	7	0	0	87	7	16
2018	British Columbia	6	61	8	25	0	0	67	25	13
2017	National Capital Region	41	41	9	6	2	1	82	8	440
2017	Quebec (excluding National Capital Region)	43	40	17	0	0	0	83	0	17
2017	British Columbia	26	40	13	21	0	0	66	21	15
2014	National Capital Region	45	37	10	3	3	1	83	6	422
2014	Ontario (excluding National Capital Region)	25	67	8	0	0	0	92	0	12
2014	Quebec (excluding National Capital Region)	38	56	0	6	0	0	94	6	16
2014	British Columbia	31	22	22	13	0	13	60	15	17
2014	Alberta	31	69	0	0	0	0	100	0	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	54	11	9	2	3	0	77	12	380
2019	Quebec (excluding National Capital Region)	27	39	17	0	8	8	0	72	9	13
2019	British Columbia	0	62	9	20	10	0	0	62	29	11
2018	National Capital Region	27	43	17	6	3	3	0	73	10	398
2018	Quebec (excluding National Capital Region)	26	55	12	0	0	0	7	87	0	15
2018	British Columbia	14	53	8	16	8	0	0	67	25	13
2017	National Capital Region	28	43	16	9	2	1	0	72	11	440
2017	Quebec (excluding National Capital Region)	29	35	17	6	0	13	0	74	7	17
2017	British Columbia	0	53	26	21	0	0	0	53	21	15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	47	35	7	8	3	1	82	11	379
2019	Quebec (excluding National Capital Region)	55	33	5	7	0	0	88	7	13
2019	British Columbia	16	64	10	0	10	0	80	10	11
2018	National Capital Region	44	38	7	7	3	0	83	10	401
2018	Ontario (excluding National Capital Region)	73	8	0	18	0	0	82	18	10
2018	Quebec (excluding National Capital Region)	49	44	7	0	0	0	93	0	16
2018	British Columbia	7	62	0	22	8	0	69	31	13
2017	National Capital Region	45	34	7	9	5	0	79	14	441
2017	Quebec (excluding National Capital Region)	59	35	6	0	0	0	94	0	17
2017	British Columbia	19	42	6	26	7	0	61	32	15
2014	National Capital Region	45	34	8	8	5	0	79	13	422
2014	Ontario (excluding National Capital Region)	41	33	17	0	9	0	75	9	12
2014	Quebec (excluding National Capital Region)	38	56	6	0	0	0	94	0	16
2014	British Columbia	17	61	13	9	0	0	78	9	17
2014	Alberta	47	38	8	8	0	0	85	8	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	31	36	20	9	4	67	13	377
2019	Quebec (excluding National Capital Region)	23	68	8	0	0	92	0	13
2019	British Columbia	49	32	10	0	10	80	10	11
2018	National Capital Region	26	40	21	10	3	66	13	404
2018	Ontario (excluding National Capital Region)	41	23	28	0	8	63	8	10
2018	Quebec (excluding National Capital Region)	18	57	13	12	0	75	12	16
2018	British Columbia	9	31	38	22	0	40	22	13
2017	National Capital Region	25	40	20	12	3	65	15	441
2017	Quebec (excluding National Capital Region)	18	59	23	0	0	77	0	17
2017	British Columbia	34	19	33	14	0	53	14	15
2014	National Capital Region	26	44	18	8	4	71	12	422
2014	Ontario (excluding National Capital Region)	25	50	18	0	8	75	8	12
2014	Quebec (excluding National Capital Region)	19	68	12	0	0	88	0	16
2014	British Columbia	22	52	26	0	0	74	0	17
2014	Alberta	32	23	38	8	0	55	8	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	69	19	4	3	3	1	0	89	6	379
2019	Quebec (excluding National Capital Region)	75	17	8	0	0	0	0	92	0	13
2019	British Columbia	45	20	7	10	10	0	9	71	21	11
2017	National Capital Region	58	27	6	4	3	1	2	87	7	440
2017	Quebec (excluding National Capital Region)	42	58	0	0	0	0	0	100	0	17
2017	British Columbia	27	26	6	26	6	0	8	58	35	15
2014	National Capital Region	47	28	6	8	6	2	4	79	15	422
2014	Ontario (excluding National Capital Region)	58	25	0	18	0	0	0	82	18	12
2014	Quebec (excluding National Capital Region)	44	56	0	0	0	0	0	100	0	16
2014	British Columbia	13	39	0	0	43	4	0	55	45	17
2014	Alberta	84	16	0	0	0	0	0	100	0	11

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	National Capital Region	21	42	37	379
2019	Quebec (excluding National Capital Region)	17	43	40	13
2019	British Columbia	0	33	67	11
2018	National Capital Region	17	46	36	403
2018	Ontario (excluding National Capital Region)	18	65	17	10
2018	Quebec (excluding National Capital Region)	0	67	33	16
2018	British Columbia	8	36	56	13
2017	National Capital Region	18	46	36	440
2017	Quebec (excluding National Capital Region)	0	71	29	17
2017	British Columbia	26	40	34	15
2014	National Capital Region	14	53	32	422
2014	Ontario (excluding National Capital Region)	9	50	41	12
2014	Quebec (excluding National Capital Region)	19	57	25	16
2014	British Columbia	9	61	30	17
2014	Alberta	23	55	23	11

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	National Capital Region	12	28	42	9	2	7	81
2018	National Capital Region	19	17	51	7	0	6	73
2017	National Capital Region	18	14	49	11	0	6	79
2014	National Capital Region	23	16	29	28	9999	4	60

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	35	4	5	1	0	90	6	379
2019	Quebec (excluding National Capital Region)	44	48	8	0	0	0	92	0	13
2019	British Columbia	43	48	10	0	0	0	90	0	11
2018	National Capital Region	60	34	4	2	1	0	94	3	403
2018	Ontario (excluding National Capital Region)	48	52	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	42	52	0	7	0	0	93	7	16
2018	British Columbia	31	47	22	0	0	0	78	0	13
2017	National Capital Region	57	34	5	3	1	0	91	4	440
2017	Quebec (excluding National Capital Region)	36	53	11	0	0	0	89	0	17
2017	British Columbia	47	39	0	0	6	8	93	7	15
2014	National Capital Region	55	36	5	2	1	0	91	4	422
2014	Ontario (excluding National Capital Region)	67	25	9	0	0	0	91	0	12
2014	Quebec (excluding National Capital Region)	38	50	6	6	0	0	88	6	16
2014	British Columbia	31	52	17	0	0	0	83	0	17
2014	Alberta	46	54	0	0	0	0	100	0	11

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	43	13	9	6	0	72	15	379
2019	Quebec (excluding National Capital Region)	23	52	17	8	0	0	75	8	13
2019	British Columbia	6	45	20	20	10	0	51	29	11
2018	National Capital Region	36	41	13	7	2	1	78	10	399
2018	Quebec (excluding National Capital Region)	46	54	0	0	0	0	100	0	15
2018	British Columbia	14	61	8	16	0	0	75	16	13
2017	National Capital Region	32	45	13	7	2	1	78	9	440
2017	Quebec (excluding National Capital Region)	30	40	24	6	0	0	70	6	17
2017	British Columbia	34	33	27	0	6	0	66	6	15
2014	National Capital Region	33	43	11	11	2	0	76	13	422
2014	Ontario (excluding National Capital Region)	32	42	25	0	0	0	75	0	12
2014	Quebec (excluding National Capital Region)	38	37	25	0	0	0	75	0	16
2014	British Columbia	35	31	35	0	0	0	65	0	17
2014	Alberta	31	53	16	0	0	0	84	0	11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	24	30	28	8	1	1	36	33	377
2019	Quebec (excluding National Capital Region)	8	23	8	45	14	0	0	60	32	13
2019	British Columbia	0	20	32	39	10	0	0	49	20	11
2018	National Capital Region	5	21	38	24	10	0	0	35	27	403
2018	Ontario (excluding National Capital Region)	21	8	39	21	10	0	0	31	30	10
2018	Quebec (excluding National Capital Region)	7	19	18	43	13	0	0	56	26	16
2018	British Columbia	0	0	61	31	8	0	0	39	0	13
2017	National Capital Region	7	19	37	24	10	0	3	35	26	440
2017	Quebec (excluding National Capital Region)	6	6	47	24	17	0	0	41	11	17
2017	British Columbia	0	6	27	47	13	0	6	64	7	15
2014	National Capital Region	4	19	36	26	13	1	2	40	23	421
2014	Ontario (excluding National Capital Region)	9	17	18	33	24	0	0	57	25	12
2014	Quebec (excluding National Capital Region)	0	0	25	75	0	0	0	75	0	16
2014	British Columbia	0	17	30	31	4	4	13	42	21	17
2014	Alberta	8	8	31	45	8	0	0	53	16	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	8	20	31	23	16	0	1	40	28	377
2019	Quebec (excluding National Capital Region)	0	0	25	36	38	0	0	75	0	13
2019	British Columbia	10	10	25	45	10	0	0	55	20	11
2018	National Capital Region	3	15	25	33	21	1	2	56	19	400
2018	Ontario (excluding National Capital Region)	8	8	49	24	10	0	0	34	17	10
2018	Quebec (excluding National Capital Region)	0	0	13	49	37	0	0	87	0	16
2018	British Columbia	0	0	32	54	14	0	0	68	0	13
2017	National Capital Region	4	9	24	33	26	1	4	61	14	440
2017	Quebec (excluding National Capital Region)	0	0	11	36	53	0	0	89	0	17
2017	British Columbia	0	6	0	61	26	0	6	93	7	15
2014	National Capital Region	3	9	24	37	23	1	3	62	13	418
2014	Ontario (excluding National Capital Region)	9	18	32	18	24	0	0	41	26	12
2014	Quebec (excluding National Capital Region)	0	0	12	50	38	0	0	88	0	16
2014	British Columbia	0	0	26	35	22	0	17	69	0	17
2014	Alberta	0	0	30	55	15	0	0	70	0	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	16	35	27	10	2	2	38	25	379
2019	Quebec (excluding National Capital Region)	8	16	39	15	22	0	0	37	24	13
2019	British Columbia	0	28	52	20	0	0	0	20	28	11
2018	National Capital Region	8	17	34	25	14	1	1	40	26	400
2018	Ontario (excluding National Capital Region)	21	27	21	31	0	0	0	31	48	10
2018	Quebec (excluding National Capital Region)	7	12	49	26	7	0	0	33	18	16
2018	British Columbia	9	48	26	16	0	0	0	16	57	13
2017	National Capital Region	10	21	33	22	12	0	2	34	33	439
2017	Quebec (excluding National Capital Region)	0	13	42	34	11	0	0	46	13	17
2017	British Columbia	8	21	39	26	6	0	0	32	29	15
2014	National Capital Region	11	19	33	23	13	0	1	36	30	421
2014	Ontario (excluding National Capital Region)	0	9	41	25	25	0	0	50	9	12
2014	Quebec (excluding National Capital Region)	0	25	63	12	0	0	0	12	25	16
2014	British Columbia	9	13	26	35	0	0	17	42	26	17
2014	Alberta	8	0	23	61	8	0	0	69	8	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	4	15	39	30	11	1	0	41	19	379
2019	Quebec (excluding National Capital Region)	17	17	23	43	0	0	0	43	34	13
2019	British Columbia	10	0	20	61	10	0	0	71	10	11
2018	National Capital Region	7	15	38	29	10	1	0	39	22	401
2018	Ontario (excluding National Capital Region)	10	25	42	23	0	0	0	23	35	10
2018	Quebec (excluding National Capital Region)	0	13	44	42	0	0	0	42	13	16
2018	British Columbia	0	8	51	41	0	0	0	41	8	13
2017	National Capital Region	8	13	39	27	12	0	2	39	21	438
2017	Quebec (excluding National Capital Region)	6	0	35	54	6	0	0	60	6	17
2017	British Columbia	0	13	40	40	6	0	0	47	13	15
2014	National Capital Region	7	13	36	27	17	0	1	44	20	422
2014	Ontario (excluding National Capital Region)	0	26	8	49	17	0	0	66	26	12
2014	Quebec (excluding National Capital Region)	0	6	56	38	0	0	0	38	6	16
2014	British Columbia	13	26	13	48	0	0	0	48	39	17
2014	Alberta	8	23	32	30	8	0	0	38	30	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	15	22	31	17	10	2	2	29	39	379
2019	Quebec (excluding National Capital Region)	17	14	39	24	6	0	0	30	31	13
2019	British Columbia	20	0	56	25	0	0	0	25	20	11
2018	National Capital Region	16	27	32	15	8	1	1	24	44	401
2018	Ontario (excluding National Capital Region)	35	21	21	23	0	0	0	23	56	10
2018	Quebec (excluding National Capital Region)	7	19	49	25	0	0	0	25	26	16
2018	British Columbia	8	31	53	8	0	0	0	8	39	13
2017	National Capital Region	17	23	32	16	9	1	3	25	42	440
2017	Quebec (excluding National Capital Region)	6	19	35	29	11	0	0	40	24	17
2017	British Columbia	6	26	34	34	0	0	0	34	32	15
2014	National Capital Region	12	19	34	21	13	1	1	34	31	422
2014	Ontario (excluding National Capital Region)	9	9	25	41	17	0	0	58	18	12
2014	Quebec (excluding National Capital Region)	0	19	68	13	0	0	0	13	19	16
2014	British Columbia	4	13	22	48	0	0	13	55	20	17
2014	Alberta	8	0	70	15	8	0	0	23	8	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	14	23	32	18	10	2	0	29	39	376
2019	Quebec (excluding National Capital Region)	9	18	0	26	37	9	0	70	30	12
2019	British Columbia	20	20	41	10	10	0	0	20	39	11
2018	National Capital Region	12	22	32	20	10	2	2	31	35	402
2018	Ontario (excluding National Capital Region)	17	39	20	24	0	0	0	24	56	10
2018	Quebec (excluding National Capital Region)	7	7	32	26	29	0	0	55	13	16
2018	British Columbia	8	40	30	22	0	0	0	22	48	13
2017	National Capital Region	8	17	32	21	15	4	3	39	27	441
2017	Quebec (excluding National Capital Region)	11	7	0	42	29	6	6	79	21	17
2017	British Columbia	14	14	38	21	7	7	0	30	30	14
2014	National Capital Region	4	7	26	38	21	1	3	61	12	421
2014	Ontario (excluding National Capital Region)	0	9	8	42	32	9	0	82	10	12
2014	Quebec (excluding National Capital Region)	0	0	0	31	63	6	0	100	0	16
2014	British Columbia	0	0	32	41	27	0	0	68	0	16
2014	Alberta	0	0	61	32	8	0	0	39	0	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	19	42	20	8	1	1	29	28	376
2019	Quebec (excluding National Capital Region)	8	8	46	31	6	0	0	37	17	13
2019	British Columbia	10	20	41	29	0	0	0	29	29	11
2018	National Capital Region	10	19	39	22	9	1	0	31	30	402
2018	Ontario (excluding National Capital Region)	8	27	37	28	0	0	0	28	35	10
2018	Quebec (excluding National Capital Region)	0	11	49	33	7	0	0	40	11	16
2018	British Columbia	17	30	53	0	0	0	0	0	47	13
2017	National Capital Region	10	17	40	20	9	2	2	30	28	439
2017	Quebec (excluding National Capital Region)	0	0	48	46	6	0	0	52	0	17
2017	British Columbia	6	27	34	13	13	0	6	28	36	15
2014	National Capital Region	11	17	33	21	16	1	2	38	29	422
2014	Ontario (excluding National Capital Region)	8	18	16	42	17	0	0	59	25	12
2014	Quebec (excluding National Capital Region)	0	6	50	31	12	0	0	43	6	16
2014	British Columbia	9	13	44	17	4	0	13	25	25	17
2014	Alberta	0	15	31	38	16	0	0	54	15	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	8	20	37	22	11	1	34	29	377
2019	Quebec (excluding National Capital Region)	17	13	50	20	0	0	20	30	13
2019	British Columbia	39	17	26	9	10	0	18	56	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	13	35	18	21	13	1	48	34	378
2019	Quebec (excluding National Capital Region)	30	37	25	0	8	0	66	8	13
2019	British Columbia	0	22	20	49	10	0	22	59	11

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	32	5	7	3	1	85	10	380
2019	Quebec (excluding National Capital Region)	38	38	8	15	0	0	77	15	13
2019	British Columbia	16	25	29	10	20	0	41	29	11
2018	National Capital Region	50	33	9	4	3	1	84	7	403
2018	Ontario (excluding National Capital Region)	30	54	17	0	0	0	83	0	10
2018	Quebec (excluding National Capital Region)	55	45	0	0	0	0	100	0	16
2018	British Columbia	23	26	16	26	8	0	50	34	13
2017	National Capital Region	52	34	6	6	3	0	86	8	441
2017	Quebec (excluding National Capital Region)	66	29	6	0	0	0	94	0	17
2017	British Columbia	13	53	6	21	6	0	66	27	15
2014	National Capital Region	47	32	7	11	4	0	78	15	422
2014	Ontario (excluding National Capital Region)	41	41	9	9	0	0	82	9	12
2014	Quebec (excluding National Capital Region)	50	50	0	0	0	0	100	0	16
2014	British Columbia	43	22	13	13	9	0	65	22	17
2014	Alberta	31	61	0	8	0	0	92	8	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	61	29	4	4	1	0	91	5	378
2019	Quebec (excluding National Capital Region)	66	34	0	0	0	0	100	0	13
2019	British Columbia	26	55	0	10	10	0	80	20	11
2018	National Capital Region	61	30	5	3	1	0	92	4	403
2018	Ontario (excluding National Capital Region)	32	51	8	8	0	0	83	8	10
2018	Quebec (excluding National Capital Region)	80	20	0	0	0	0	100	0	16
2018	British Columbia	30	53	0	17	0	0	83	17	13
2017	National Capital Region	54	37	3	4	1	0	92	5	440
2017	Quebec (excluding National Capital Region)	60	40	0	0	0	0	100	0	17
2017	British Columbia	46	54	0	0	0	0	100	0	15
2014	National Capital Region	53	36	5	4	1	1	90	5	421
2014	Ontario (excluding National Capital Region)	49	51	0	0	0	0	100	0	12
2014	Quebec (excluding National Capital Region)	57	43	0	0	0	0	100	0	16
2014	British Columbia	48	35	4	9	4	0	83	13	17
2014	Alberta	38	39	23	0	0	0	77	0	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	50	37	7	3	2	0	87	6	379
2019	Quebec (excluding National Capital Region)	36	48	17	0	0	0	83	0	13
2019	British Columbia	26	46	18	0	10	0	72	10	11
2018	National Capital Region	47	40	7	4	1	1	88	5	402
2018	Ontario (excluding National Capital Region)	20	80	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	48	45	7	0	0	0	93	0	16
2018	British Columbia	38	20	25	17	0	0	58	17	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	38	42	10	7	3	1	81	9	378
2019	Quebec (excluding National Capital Region)	61	31	8	0	0	0	92	0	13
2019	British Columbia	18	28	33	0	22	0	46	22	10
2018	National Capital Region	46	42	6	4	2	1	88	6	401
2018	Quebec (excluding National Capital Region)	63	37	0	0	0	0	100	0	16
2018	British Columbia	33	43	8	16	0	0	75	16	13
2017	National Capital Region	41	42	9	5	1	1	84	7	439
2017	Quebec (excluding National Capital Region)	40	54	6	0	0	0	94	0	17
2017	British Columbia	26	61	13	0	0	0	87	0	15
2014	National Capital Region	48	38	9	3	1	1	87	4	421
2014	Ontario (excluding National Capital Region)	67	25	9	0	0	0	91	0	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	94	0	16
2014	British Columbia	39	44	4	9	4	0	83	13	17
2014	Alberta	54	23	16	8	0	0	77	8	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	34	9	4	1	1	85	5	377
2019	Quebec (excluding National Capital Region)	69	31	0	0	0	0	100	0	13
2019	British Columbia	36	45	10	0	10	0	80	10	11
2018	National Capital Region	47	37	10	3	1	2	86	4	402
2018	Quebec (excluding National Capital Region)	63	37	0	0	0	0	100	0	16
2018	British Columbia	41	28	31	0	0	0	69	0	13
2017	National Capital Region	46	39	10	2	1	2	87	3	439
2017	Quebec (excluding National Capital Region)	47	47	6	0	0	0	94	0	17
2017	British Columbia	26	42	26	0	6	0	68	6	15
2014	National Capital Region	55	34	6	2	0	3	91	2	422
2014	Ontario (excluding National Capital Region)	66	17	18	0	0	0	82	0	12
2014	Quebec (excluding National Capital Region)	32	62	6	0	0	0	94	0	16
2014	British Columbia	35	52	9	0	0	4	91	0	17
2014	Alberta	69	8	16	0	8	0	77	8	11

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	59	31	6	4	1	90	5	377
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	100	0	13
2019	British Columbia	45	25	10	10	10	71	20	11
2018	National Capital Region	59	33	5	2	1	92	3	402
2018	Quebec (excluding National Capital Region)	68	32	0	0	0	100	0	16
2018	British Columbia	38	46	8	0	8	84	8	13
2017	National Capital Region	57	33	6	3	1	90	4	438
2017	Quebec (excluding National Capital Region)	53	47	0	0	0	100	0	17
2017	British Columbia	27	47	20	6	0	74	6	15
2014	National Capital Region	57	35	4	3	1	92	3	422
2014	Ontario (excluding National Capital Region)	50	41	0	9	0	91	9	12
2014	Quebec (excluding National Capital Region)	63	37	0	0	0	100	0	16
2014	British Columbia	52	39	0	4	4	91	9	17
2014	Alberta	70	30	0	0	0	100	0	11

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	32	32	12	9	4	6	5	71	15	378
2019	Quebec (excluding National Capital Region)	29	37	0	8	8	17	0	80	20	13
2019	British Columbia	18	0	28	43	11	0	0	18	54	10
2018	National Capital Region	24	36	15	11	3	7	4	67	16	404
2018	Ontario (excluding National Capital Region)	8	75	8	8	0	0	0	83	8	10
2018	Quebec (excluding National Capital Region)	36	33	5	13	0	13	0	79	15	16
2018	British Columbia	0	36	0	48	16	0	0	36	64	13
2017	National Capital Region	29	36	11	10	4	4	5	72	16	440
2017	Quebec (excluding National Capital Region)	30	53	11	6	0	0	0	83	6	17
2017	British Columbia	6	14	13	34	26	0	6	22	64	15
2014	National Capital Region	31	33	14	12	6	3	2	67	19	422
2014	Ontario (excluding National Capital Region)	24	51	9	8	9	0	0	75	17	12
2014	Quebec (excluding National Capital Region)	13	56	12	6	6	6	0	74	13	16
2014	British Columbia	9	31	30	4	9	0	17	48	16	17
2014	Alberta	30	23	39	0	8	0	0	54	8	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	45	37	8	7	2	1	0	83	10	379
2019	Quebec (excluding National Capital Region)	51	42	7	0	0	0	0	93	0	13
2019	British Columbia	7	54	0	10	20	0	10	67	33	11
2018	National Capital Region	53	35	6	4	2	1	0	88	6	400
2018	Quebec (excluding National Capital Region)	61	34	5	0	0	0	0	95	0	15
2018	British Columbia	42	34	0	16	0	0	8	82	18	13
2017	National Capital Region	50	36	7	4	1	2	0	88	5	439
2017	Quebec (excluding National Capital Region)	64	29	7	0	0	0	0	93	0	17
2017	British Columbia	27	32	6	27	6	0	0	60	34	15
2014	National Capital Region	55	32	6	5	2	1	1	88	7	422
2014	Ontario (excluding National Capital Region)	50	42	0	0	8	0	0	92	8	12
2014	Quebec (excluding National Capital Region)	50	37	13	0	0	0	0	87	0	16
2014	British Columbia	22	44	4	17	9	4	0	68	27	17
2014	Alberta	46	16	30	0	0	0	8	67	0	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	36	10	5	2	1	83	7	376
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	0	100	0	13
2019	British Columbia	23	38	20	10	10	0	61	20	11
2018	National Capital Region	51	34	9	3	2	0	86	5	398
2018	Quebec (excluding National Capital Region)	68	32	0	0	0	0	100	0	15
2018	British Columbia	44	23	25	8	0	0	67	8	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	29	15	12	7	12	4	60	23	379
2019	Quebec (excluding National Capital Region)	29	37	17	8	8	0	0	66	17	13
2019	British Columbia	0	23	10	28	39	0	0	23	67	11
2018	National Capital Region	29	25	16	12	5	10	3	62	20	400
2018	Quebec (excluding National Capital Region)	61	27	5	0	0	7	0	94	0	15
2018	British Columbia	0	21	6	16	42	8	6	25	68	13
2017	National Capital Region	20	24	17	12	9	14	3	54	25	440
2017	Quebec (excluding National Capital Region)	23	48	23	0	6	0	0	71	6	17
2017	British Columbia	8	20	13	21	19	19	0	34	50	15
2014	National Capital Region	22	28	16	11	12	8	4	57	25	422
2014	Ontario (excluding National Capital Region)	17	49	0	9	18	8	0	71	29	12
2014	Quebec (excluding National Capital Region)	19	38	6	6	0	25	6	82	9	16
2014	British Columbia	4	26	26	9	22	9	4	35	35	17
2014	Alberta	16	8	45	8	8	8	8	28	18	11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	42	5	7	1	88	7	379
2019	Quebec (excluding National Capital Region)	33	59	0	8	0	92	8	13
2019	British Columbia	36	45	10	0	10	80	10	11
2017	National Capital Region	50	41	3	5	1	91	6	440
2017	Quebec (excluding National Capital Region)	43	40	17	0	0	83	0	17
2017	British Columbia	40	40	6	13	0	80	13	15
2014	National Capital Region	52	42	1	3	1	94	4	422
2014	Ontario (excluding National Capital Region)	40	51	0	9	0	91	9	12
2014	Quebec (excluding National Capital Region)	31	69	0	0	0	100	0	16
2014	British Columbia	39	57	4	0	0	96	0	17
2014	Alberta	47	53	0	0	0	100	0	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	35	4	4	2	89	7	380
2019	Quebec (excluding National Capital Region)	66	25	8	0	0	92	0	13
2019	British Columbia	45	45	10	0	0	90	0	11
2017	National Capital Region	58	29	5	6	1	87	8	441
2017	Quebec (excluding National Capital Region)	47	53	0	0	0	100	0	17
2017	British Columbia	39	54	7	0	0	93	0	15
2014	National Capital Region	61	29	4	4	1	90	6	422
2014	Ontario (excluding National Capital Region)	49	34	0	17	0	83	17	12
2014	Quebec (excluding National Capital Region)	44	43	6	6	0	88	6	16
2014	British Columbia	69	22	0	9	0	91	9	17
2014	Alberta	77	16	0	8	0	92	8	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	59	31	4	3	2	90	5	378
2019	Quebec (excluding National Capital Region)	45	46	0	8	0	92	8	13
2019	British Columbia	22	57	11	11	0	78	11	10
2017	National Capital Region	62	28	6	3	1	90	4	441
2017	Quebec (excluding National Capital Region)	60	40	0	0	0	100	0	17
2017	British Columbia	52	42	0	0	6	94	6	15
2014	National Capital Region	56	35	6	3	0	91	3	422
2014	Ontario (excluding National Capital Region)	49	34	0	17	0	83	17	12
2014	Quebec (excluding National Capital Region)	37	50	6	6	0	88	6	16
2014	British Columbia	48	35	4	13	0	83	13	17
2014	Alberta	61	39	0	0	0	100	0	11

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	55	25	6	10	4	81	14	379
2019	Quebec (excluding National Capital Region)	30	55	8	7	0	85	7	13
2019	British Columbia	91	9	0	0	0	100	0	11
2017	National Capital Region	57	25	6	8	4	82	12	441
2017	Quebec (excluding National Capital Region)	48	23	11	12	6	71	17	17
2017	British Columbia	79	21	0	0	0	100	0	15
2014	National Capital Region	57	24	6	10	3	81	13	422
2014	Ontario (excluding National Capital Region)	41	33	8	9	9	75	18	12
2014	Quebec (excluding National Capital Region)	19	50	6	25	0	69	25	16
2014	British Columbia	95	5	0	0	0	100	0	17
2014	Alberta	92	0	0	0	8	92	8	11

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	63	24	5	6	2	0	87	8	380
2019	Quebec (excluding National Capital Region)	38	53	8	0	0	0	92	0	13
2019	British Columbia	91	0	0	0	0	9	100	0	11
2017	National Capital Region	64	23	4	6	3	0	86	9	440
2017	Quebec (excluding National Capital Region)	41	30	6	17	6	0	71	23	17
2017	British Columbia	79	13	0	0	0	8	100	0	15
2014	National Capital Region	63	20	4	8	4	0	84	12	422
2014	Ontario (excluding National Capital Region)	59	32	0	9	0	0	91	9	12
2014	Quebec (excluding National Capital Region)	63	25	6	6	0	0	88	6	16
2014	British Columbia	87	9	0	0	0	5	100	0	17
2014	Alberta	92	0	0	0	8	0	92	8	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	85	8	3	1	2	0	94	3	376
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	0	100	0	13
2019	British Columbia	91	0	0	0	0	9	100	0	11
2017	National Capital Region	80	13	2	3	1	0	94	5	441
2017	Quebec (excluding National Capital Region)	76	19	0	6	0	0	94	6	17
2017	British Columbia	86	6	0	0	0	8	100	0	15
2014	National Capital Region	76	14	4	4	2	0	90	6	422
2014	Ontario (excluding National Capital Region)	60	24	9	8	0	0	83	8	12
2014	Quebec (excluding National Capital Region)	69	31	0	0	0	0	100	0	16
2014	British Columbia	82	13	0	0	0	5	100	0	17
2014	Alberta	100	0	0	0	0	0	100	0	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	59	29	9	1	1	1	0	89	2	380
2019	Quebec (excluding National Capital Region)	35	59	6	0	0	0	0	94	0	12
2019	British Columbia	46	16	0	0	20	0	18	76	24	11

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	32	47	6	4	1	1	9	87	6	376
2019	Quebec (excluding National Capital Region)	22	28	17	24	8	0	0	51	33	13
2019	British Columbia	46	28	10	10	0	0	6	79	10	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	56	22	7	1	1	3	9	89	3	379
2019	Quebec (excluding National Capital Region)	20	64	0	0	0	16	0	100	0	13
2019	British Columbia	36	9	29	10	10	0	6	48	21	11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	7	93	379
2018	National Capital Region	11	89	402
2018	Quebec (excluding National Capital Region)	0	100	16

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	59	41	28
2018	National Capital Region	45	55	43

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	49	51	28
2018	National Capital Region	53	47	43

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	43

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	43

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	29	71	28
2018	National Capital Region	35	65	43

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	29	71	28
2018	National Capital Region	32	68	43

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	30	70	28
2018	National Capital Region	30	70	43

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	37	63	28
2018	National Capital Region	29	71	43

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	28
2018	National Capital Region	28	72	43

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	46	54	28
2018	National Capital Region	42	58	43

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	28
2018	National Capital Region	28	72	43

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	43

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	18	82	43

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	36	64	28
2018	National Capital Region	25	75	43

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	17	83	43

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	49	51	28
2018	National Capital Region	59	41	43

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	19	81	43

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	28
2018	National Capital Region	17	83	43

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	43

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	20	80	43

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	15	85	43

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	25	75	28
2018	National Capital Region	18	82	43

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	20	80	42

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	27	73	42

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	18	82	42

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	National Capital Region	24	76	42

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	14	86	42

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	28
2018	National Capital Region	12	88	42

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	42

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	38	62	28
2018	National Capital Region	22	78	42

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	55	45	28
2018	National Capital Region	35	65	42

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	42

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	46	54	28
2018	National Capital Region	57	43	42

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	42

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	28
2018	National Capital Region	12	88	42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	9	91	379

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	19	15	14	6	3	35	7	60	16	380
2019	Quebec (excluding National Capital Region)	14	8	15	0	8	33	21	49	18	13
2019	British Columbia	17	16	28	10	10	10	10	41	24	11
2018	National Capital Region	21	15	11	5	4	35	9	64	16	404
2018	Ontario (excluding National Capital Region)	31	8	42	8	0	10	0	44	9	10
2018	Quebec (excluding National Capital Region)	31	19	12	7	0	32	0	73	10	16
2018	British Columbia	6	21	16	9	0	22	25	52	17	13
2017	National Capital Region	18	15	17	3	2	33	11	60	9	439
2017	Quebec (excluding National Capital Region)	17	17	11	0	0	42	11	75	0	17
2017	British Columbia	0	42	19	0	0	39	0	68	0	15
2014	National Capital Region	16	12	16	7	4	36	9	52	19	422
2014	Ontario (excluding National Capital Region)	9	33	17	18	0	0	24	55	23	12
2014	Quebec (excluding National Capital Region)	19	19	0	12	0	37	12	75	25	16
2014	British Columbia	4	9	4	4	9	52	17	44	42	17
2014	Alberta	31	8	30	0	0	16	15	56	0	11

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	32	11	5	1	9	1	80	7	380
2019	Quebec (excluding National Capital Region)	43	40	0	0	8	8	0	91	9	13
2019	British Columbia	36	15	20	10	10	10	0	57	22	11
2018	National Capital Region	39	34	14	5	2	6	0	78	7	404
2018	Ontario (excluding National Capital Region)	52	8	31	8	0	0	0	61	8	10
2018	Quebec (excluding National Capital Region)	37	42	0	7	0	13	0	92	8	16
2018	British Columbia	21	40	22	0	0	16	0	73	0	13
2017	National Capital Region	38	36	11	3	1	10	2	84	4	440
2017	Quebec (excluding National Capital Region)	30	40	13	6	0	11	0	79	6	17
2017	British Columbia	21	34	32	6	6	0	0	55	13	15
2014	National Capital Region	35	30	17	5	2	11	1	74	8	422
2014	Ontario (excluding National Capital Region)	33	49	9	9	0	0	0	82	9	12
2014	Quebec (excluding National Capital Region)	38	43	6	6	0	6	0	87	7	16
2014	British Columbia	22	26	22	4	9	17	0	58	16	17
2014	Alberta	39	8	38	0	0	8	8	55	0	11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	3	97	379
2019	Quebec (excluding National Capital Region)	0	100	13
2018	National Capital Region	3	97	402
2018	Quebec (excluding National Capital Region)	0	100	16
2018	British Columbia	0	100	13

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	41	59	13

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	39	61	13

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	40	60	13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	50	50	12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	56	44	12

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	4	96	379
2019	Quebec (excluding National Capital Region)	0	100	13

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	20	13	14	2	1	43	7	65	6	380
2019	Quebec (excluding National Capital Region)	14	0	15	0	0	58	13	49	0	13
2019	British Columbia	10	9	20	0	10	26	26	38	21	11
2018	National Capital Region	22	12	13	0	1	40	11	70	3	402
2018	Ontario (excluding National Capital Region)	18	21	51	0	0	10	0	44	0	10
2018	Quebec (excluding National Capital Region)	31	19	10	7	0	33	0	75	10	16
2018	British Columbia	0	8	26	0	0	36	31	24	0	13
2017	National Capital Region	20	13	15	1	0	39	11	66	3	441
2017	Quebec (excluding National Capital Region)	23	29	6	0	0	30	13	90	0	17
2017	British Columbia	13	27	6	0	6	40	6	76	12	15
2014	National Capital Region	17	14	14	3	1	41	10	64	6	422
2014	Ontario (excluding National Capital Region)	9	42	17	0	0	9	24	75	0	12
2014	Quebec (excluding National Capital Region)	19	31	0	6	0	31	12	89	11	16
2014	British Columbia	0	9	9	0	4	74	4	41	20	17
2014	Alberta	23	15	30	0	0	16	15	56	0	11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	39	33	11	2	1	12	1	84	3	379
2019	Quebec (excluding National Capital Region)	44	22	8	0	0	25	0	89	0	13
2019	British Columbia	39	9	31	10	10	0	0	48	21	10
2018	National Capital Region	40	36	13	1	1	8	2	83	2	404
2018	Ontario (excluding National Capital Region)	39	21	39	0	0	0	0	61	0	10
2018	Quebec (excluding National Capital Region)	44	36	0	7	0	13	0	92	8	16
2018	British Columbia	22	45	16	0	0	16	0	80	0	13
2017	National Capital Region	36	35	11	2	0	13	2	84	2	440
2017	Quebec (excluding National Capital Region)	29	48	6	0	0	17	0	93	0	17
2017	British Columbia	26	42	13	0	6	13	0	78	7	15
2014	National Capital Region	38	31	13	2	1	13	2	82	3	422
2014	Ontario (excluding National Capital Region)	33	41	9	0	0	17	0	89	0	12
2014	Quebec (excluding National Capital Region)	38	43	6	6	0	6	0	87	7	16
2014	British Columbia	9	39	9	0	4	39	0	79	7	17
2014	Alberta	39	15	23	0	0	8	15	70	0	11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	15	85	380
2019	Quebec (excluding National Capital Region)	8	92	13
2019	British Columbia	18	82	11
2017	National Capital Region	13	87	441
2014	National Capital Region	12	88	421
2014	British Columbia	0	100	17

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	90	10	56
2017	National Capital Region	86	14	59
2014	National Capital Region	76	24	46

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	43	32	11	14	0	75	14	50
2017	National Capital Region	44	37	9	8	2	81	10	51
2014	National Capital Region	64	22	9	2	2	86	5	40

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	66	22	5	4	2	1	89	6	379
2019	Quebec (excluding National Capital Region)	66	17	17	0	0	0	83	0	13
2019	British Columbia	36	29	25	0	10	0	65	10	11
2018	National Capital Region	60	28	6	3	3	1	89	5	401
2018	Ontario (excluding National Capital Region)	79	21	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	41	46	13	0	0	0	87	0	16
2018	British Columbia	30	40	14	8	8	0	69	16	13
2017	National Capital Region	60	25	5	5	3	1	86	9	441
2017	Quebec (excluding National Capital Region)	53	41	6	0	0	0	94	0	17
2017	British Columbia	40	39	6	6	0	8	86	7	15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	16	39	17	16	9	2	1	57	26	190

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	23	50	15	7	3	1	74	10	378
2019	Quebec (excluding National Capital Region)	36	31	17	0	0	17	80	0	13
2019	British Columbia	25	45	10	10	10	0	71	20	11
2018	National Capital Region	16	39	21	15	5	4	57	21	400
2018	Quebec (excluding National Capital Region)	6	57	12	13	0	13	72	14	16
2018	British Columbia	0	32	14	23	25	6	34	51	13
2017	National Capital Region	14	40	21	16	5	4	56	22	437
2017	Quebec (excluding National Capital Region)	0	48	23	12	0	17	58	14	17
2017	British Columbia	13	35	20	19	13	0	48	32	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	19	44	18	14	6	1	63	19	379
2019	Quebec (excluding National Capital Region)	43	32	8	8	0	8	82	9	13
2019	British Columbia	6	25	39	20	10	0	32	29	11
2018	National Capital Region	18	37	24	12	6	3	57	19	402
2018	Ontario (excluding National Capital Region)	21	44	8	27	0	0	65	27	10
2018	Quebec (excluding National Capital Region)	13	74	7	0	0	7	93	0	16
2018	British Columbia	7	36	8	33	16	0	43	49	13
2017	National Capital Region	15	43	19	16	7	2	58	23	441
2017	Quebec (excluding National Capital Region)	6	54	23	12	0	6	63	12	17
2017	British Columbia	8	47	32	6	6	0	55	13	15

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	51	29	10	4	5	0	1	81	9	377
2019	Quebec (excluding National Capital Region)	60	25	15	0	0	0	0	85	0	13
2019	British Columbia	9	36	7	20	29	0	0	44	49	11
2018	National Capital Region	44	31	15	5	4	1	0	76	9	400
2018	Ontario (excluding National Capital Region)	42	21	27	10	0	0	0	63	10	10
2018	Quebec (excluding National Capital Region)	42	31	27	0	0	0	0	73	0	16
2018	British Columbia	0	44	22	17	16	0	0	44	34	13
2017	National Capital Region	50	29	13	3	3	1	1	80	6	438
2017	Quebec (excluding National Capital Region)	37	35	23	0	6	0	0	71	6	17
2017	British Columbia	13	27	26	21	13	0	0	40	34	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	14	29	29	16	11	0	1	43	27	377
2019	Quebec (excluding National Capital Region)	7	27	49	0	17	0	0	35	17	13
2019	British Columbia	18	23	39	10	10	0	0	41	20	11
2018	National Capital Region	10	22	31	23	12	1	0	33	36	400
2018	Ontario (excluding National Capital Region)	0	20	39	10	31	0	0	20	41	10
2018	Quebec (excluding National Capital Region)	7	11	45	31	7	0	0	17	38	16
2018	British Columbia	9	38	28	16	8	0	0	47	25	13
2017	National Capital Region	10	22	32	19	17	0	0	32	36	440
2017	Quebec (excluding National Capital Region)	6	13	58	12	11	0	0	18	23	17
2017	British Columbia	21	20	34	13	13	0	0	40	26	15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	20	36	23	14	7	0	1	56	21	378
2019	Quebec (excluding National Capital Region)	13	37	17	17	17	0	0	50	34	13
2019	British Columbia	18	43	29	0	10	0	0	61	10	11
2018	National Capital Region	15	34	27	15	7	1	1	50	23	401
2018	Ontario (excluding National Capital Region)	0	41	28	21	10	0	0	41	31	10
2018	Quebec (excluding National Capital Region)	7	24	48	13	7	0	0	31	21	15
2018	British Columbia	15	60	16	8	0	0	0	75	8	13
2017	National Capital Region	15	30	32	15	8	0	0	45	23	438
2017	Quebec (excluding National Capital Region)	0	18	53	18	11	0	0	18	29	17
2017	British Columbia	34	14	26	20	6	0	0	48	26	15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	15	25	29	16	14	0	1	40	30	377
2019	Quebec (excluding National Capital Region)	7	45	31	0	17	0	0	53	17	13
2019	British Columbia	9	7	55	10	20	0	0	15	29	11
2018	National Capital Region	12	27	24	20	16	1	0	39	37	398
2018	Ontario (excluding National Capital Region)	11	21	21	28	18	0	0	32	46	10
2018	Quebec (excluding National Capital Region)	0	42	33	19	7	0	0	42	26	16
2018	British Columbia	17	28	13	25	16	0	0	46	41	13
2017	National Capital Region	14	24	27	20	14	0	1	38	35	441
2017	Quebec (excluding National Capital Region)	6	34	35	19	6	0	0	40	24	17
2017	British Columbia	14	33	27	6	19	0	0	47	26	15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	36	29	19	9	6	0	1	66	15	378
2019	Quebec (excluding National Capital Region)	32	29	39	0	0	0	0	61	0	13
2019	British Columbia	38	43	0	0	20	0	0	80	20	11
2018	National Capital Region	28	32	22	10	7	1	0	60	17	401
2018	Ontario (excluding National Capital Region)	32	8	41	10	8	0	0	41	18	10
2018	Quebec (excluding National Capital Region)	20	5	51	24	0	0	0	25	24	16
2018	British Columbia	17	22	54	6	0	0	0	40	6	13
2017	National Capital Region	28	30	19	12	10	0	1	58	22	440
2017	Quebec (excluding National Capital Region)	18	11	53	17	0	0	0	30	17	17
2017	British Columbia	27	33	14	19	6	0	0	60	26	15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	27	23	12	7	1	57	20	379
2019	Quebec (excluding National Capital Region)	40	20	34	7	0	0	60	7	13
2019	British Columbia	28	26	20	10	17	0	54	26	11
2018	National Capital Region	29	23	25	14	9	0	52	23	397
2018	Ontario (excluding National Capital Region)	20	18	44	0	18	0	38	18	10
2018	Quebec (excluding National Capital Region)	18	24	40	12	6	0	42	18	16
2018	British Columbia	23	15	25	20	16	0	39	37	13
2017	National Capital Region	27	27	22	15	8	0	54	23	439
2017	Quebec (excluding National Capital Region)	23	48	11	6	11	0	71	17	17
2017	British Columbia	14	34	32	20	0	0	48	20	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	31	38	17	10	2	0	1	70	12	375
2019	Quebec (excluding National Capital Region)	21	47	23	0	8	0	0	68	8	13
2019	British Columbia	9	23	39	20	10	0	0	32	29	11
2018	National Capital Region	32	36	20	6	4	1	1	70	10	404
2018	Ontario (excluding National Capital Region)	31	11	58	0	0	0	0	42	0	10
2018	Quebec (excluding National Capital Region)	17	49	20	7	7	0	0	67	13	16
2018	British Columbia	28	30	17	16	8	0	0	58	25	13
2017	National Capital Region	32	35	21	8	3	0	0	67	12	439
2017	Quebec (excluding National Capital Region)	36	42	11	0	6	0	6	82	6	17
2017	British Columbia	21	40	13	20	0	6	0	65	21	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	24	33	26	9	6	0	1	58	16	378
2019	Quebec (excluding National Capital Region)	27	41	15	0	17	0	0	68	17	13
2019	British Columbia	18	52	20	0	10	0	0	71	10	11
2018	National Capital Region	27	32	24	12	4	0	1	60	16	404
2018	Ontario (excluding National Capital Region)	13	20	59	8	0	0	0	32	8	10
2018	Quebec (excluding National Capital Region)	31	37	26	0	7	0	0	67	7	16
2018	British Columbia	23	60	16	0	0	0	0	84	0	13
2017	National Capital Region	21	40	24	10	5	0	0	61	15	439
2017	Quebec (excluding National Capital Region)	31	40	23	0	6	0	0	71	6	17
2017	British Columbia	40	13	34	6	0	6	0	57	7	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	34	22	9	4	1	64	13	375
2019	Quebec (excluding National Capital Region)	36	34	14	0	17	0	69	17	13
2019	British Columbia	9	43	39	0	10	0	51	10	11
2018	National Capital Region	33	36	17	10	3	1	70	13	404
2018	Ontario (excluding National Capital Region)	30	21	31	18	0	0	51	18	10
2018	Quebec (excluding National Capital Region)	24	49	13	7	7	0	73	13	16
2018	British Columbia	30	21	33	16	0	0	51	16	13
2017	National Capital Region	30	38	19	9	3	0	69	12	438
2017	Quebec (excluding National Capital Region)	24	53	17	0	6	0	77	6	17
2017	British Columbia	34	20	27	6	13	0	53	19	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	30	16	7	6	1	71	13	378
2019	Quebec (excluding National Capital Region)	38	25	28	0	8	0	63	8	13
2019	British Columbia	0	43	28	20	10	0	43	29	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	30	21	7	4	0	1	67	11	373
2019	Quebec (excluding National Capital Region)	44	22	34	0	0	0	0	66	0	13
2019	British Columbia	48	26	16	0	10	0	0	74	10	11
2018	National Capital Region	32	34	20	10	3	0	1	67	13	403
2018	Ontario (excluding National Capital Region)	8	30	54	8	0	0	0	38	8	10
2018	Quebec (excluding National Capital Region)	25	43	25	0	7	0	0	68	7	16
2018	British Columbia	46	40	14	0	0	0	0	86	0	13
2017	National Capital Region	29	36	20	11	3	1	0	66	14	439
2017	Quebec (excluding National Capital Region)	23	25	40	11	0	0	0	48	11	17
2017	British Columbia	60	6	20	8	6	0	0	66	14	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	63	21	10	3	2	2	85	5	373
2019	Quebec (excluding National Capital Region)	63	18	9	9	0	0	82	9	12
2019	British Columbia	64	36	0	0	0	0	100	0	11
2018	National Capital Region	70	15	8	3	1	3	88	4	401
2018	Ontario (excluding National Capital Region)	69	21	10	0	0	0	90	0	10
2018	Quebec (excluding National Capital Region)	58	36	0	0	7	0	93	7	16
2018	British Columbia	69	14	16	0	0	0	84	0	13
2017	National Capital Region	66	22	7	2	1	2	90	3	441
2017	Quebec (excluding National Capital Region)	77	11	6	0	6	0	89	6	17
2017	British Columbia	74	13	13	0	0	0	87	0	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	81	9	2	1	1	6	96	2	377
2019	Quebec (excluding National Capital Region)	92	8	0	0	0	0	100	0	13
2019	British Columbia	74	17	0	0	10	0	90	10	11
2018	National Capital Region	83	8	4	1	0	4	95	1	404
2018	Ontario (excluding National Capital Region)	79	8	13	0	0	0	87	0	10
2018	Quebec (excluding National Capital Region)	81	19	0	0	0	0	100	0	16
2018	British Columbia	78	22	0	0	0	0	100	0	13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	78	10	3	2	2	1	3	93	4	378
2019	Quebec (excluding National Capital Region)	92	0	0	0	8	0	0	92	8	13
2019	British Columbia	51	10	10	0	10	10	10	76	12	11
2018	National Capital Region	78	10	4	1	2	1	4	92	3	404
2018	Ontario (excluding National Capital Region)	79	21	0	0	0	0	0	100	0	10
2018	Quebec (excluding National Capital Region)	95	5	0	0	0	0	0	100	0	16
2018	British Columbia	100	0	0	0	0	0	0	100	0	13
2017	National Capital Region	82	10	3	2	1	0	2	94	2	440
2017	Quebec (excluding National Capital Region)	89	6	6	0	0	0	0	94	0	17
2017	British Columbia	94	6	0	0	0	0	0	100	0	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	27	13	3	2	1	1	83	5	377
2019	Quebec (excluding National Capital Region)	77	8	6	0	8	0	0	86	8	13
2019	British Columbia	36	35	20	0	10	0	0	71	10	11
2018	National Capital Region	54	27	10	4	2	1	2	83	6	402
2018	Ontario (excluding National Capital Region)	32	30	28	10	0	0	0	62	10	10
2018	Quebec (excluding National Capital Region)	90	5	5	0	0	0	0	95	0	16
2018	British Columbia	55	28	16	0	0	0	0	84	0	13
2017	National Capital Region	52	33	10	3	1	0	0	86	4	441
2017	Quebec (excluding National Capital Region)	60	29	11	0	0	0	0	89	0	17
2017	British Columbia	48	46	0	0	6	0	0	94	6	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	60	19	10	6	3	1	1	80	9	375
2019	Quebec (excluding National Capital Region)	62	0	13	17	8	0	0	62	25	13
2019	British Columbia	26	25	20	20	10	0	0	51	29	11
2018	National Capital Region	52	27	11	5	3	1	1	80	9	400
2018	Ontario (excluding National Capital Region)	63	10	27	0	0	0	0	73	0	10
2018	Quebec (excluding National Capital Region)	63	32	5	0	0	0	0	95	0	16
2018	British Columbia	21	12	25	34	8	0	0	33	42	13
2017	National Capital Region	59	26	8	5	1	0	1	86	6	441
2017	Quebec (excluding National Capital Region)	60	23	11	0	6	0	0	83	6	17
2017	British Columbia	34	40	26	0	0	0	0	74	0	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	53	21	9	2	1	14	87	3	377
2019	Quebec (excluding National Capital Region)	78	14	0	0	8	0	92	8	13
2019	British Columbia	39	33	0	0	10	18	88	12	11
2018	National Capital Region	49	20	8	2	2	19	85	5	398
2018	Ontario (excluding National Capital Region)	54	18	18	10	0	0	72	10	10
2018	Quebec (excluding National Capital Region)	72	18	0	5	0	5	95	5	16
2018	British Columbia	41	43	0	0	0	16	100	0	13
2017	National Capital Region	53	21	9	2	0	14	87	2	440
2017	Quebec (excluding National Capital Region)	66	29	0	0	0	6	100	0	17
2017	British Columbia	66	13	0	6	0	14	92	8	15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	67	19	7	1	1	4	91	2	374
2019	Quebec (excluding National Capital Region)	75	25	0	0	0	0	100	0	13
2019	British Columbia	54	26	10	0	10	0	80	10	11
2018	National Capital Region	60	23	9	3	1	4	87	4	399
2018	Ontario (excluding National Capital Region)	72	8	10	10	0	0	80	10	10
2018	Quebec (excluding National Capital Region)	75	12	13	0	0	0	87	0	16
2018	British Columbia	62	21	16	0	0	0	84	0	13
2017	National Capital Region	61	25	8	3	1	2	88	4	437
2017	Quebec (excluding National Capital Region)	41	42	11	0	6	0	83	6	17
2017	British Columbia	67	20	6	0	0	6	93	0	15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	77	13	4	2	1	1	3	94	3	377
2019	Quebec (excluding National Capital Region)	92	8	0	0	0	0	0	100	0	13
2019	British Columbia	64	17	10	0	10	0	0	80	10	11
2018	National Capital Region	82	9	3	1	2	0	2	94	3	402
2018	Ontario (excluding National Capital Region)	80	10	10	0	0	0	0	90	0	10
2018	Quebec (excluding National Capital Region)	87	13	0	0	0	0	0	100	0	16
2018	British Columbia	78	22	0	0	0	0	0	100	0	13
2017	National Capital Region	79	11	4	2	1	1	2	93	3	441
2017	Quebec (excluding National Capital Region)	71	17	11	0	0	0	0	89	0	17
2017	British Columbia	80	7	6	6	0	0	0	87	6	15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	51	35	8	3	2	1	1	87	4	378
2019	Quebec (excluding National Capital Region)	60	32	0	8	0	0	0	92	8	13
2019	British Columbia	44	26	20	0	10	0	0	71	10	11
2018	National Capital Region	50	27	16	4	2	0	2	78	5	403
2018	Ontario (excluding National Capital Region)	61	20	10	0	10	0	0	80	10	10
2018	Quebec (excluding National Capital Region)	49	31	13	7	0	0	0	80	7	16
2018	British Columbia	61	14	8	16	0	0	0	75	16	13
2017	National Capital Region	52	32	10	4	1	0	1	85	5	440
2017	Quebec (excluding National Capital Region)	42	29	12	11	6	0	0	71	17	17
2017	British Columbia	61	26	6	6	0	0	0	87	6	15

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	10	38	38	11	3	48	14	380
2019	Quebec (excluding National Capital Region)	0	27	66	7	0	27	7	13
2019	British Columbia	6	45	29	10	10	51	20	11
2018	National Capital Region	12	30	40	15	3	42	18	403
2018	Ontario (excluding National Capital Region)	11	21	49	18	0	32	18	10
2018	Quebec (excluding National Capital Region)	0	13	69	18	0	13	18	16
2018	British Columbia	6	15	79	0	0	21	0	13
2017	National Capital Region	6	33	41	13	6	40	19	441
2017	Quebec (excluding National Capital Region)	0	11	66	17	6	11	23	17
2017	British Columbia	8	40	26	13	13	48	26	15

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	6	20	41	25	9	33	26	376
2019	Quebec (excluding National Capital Region)	8	15	24	47	5	52	23	13
2019	British Columbia	10	20	52	18	0	18	29	11
2018	National Capital Region	7	21	40	24	9	32	28	398
2018	Ontario (excluding National Capital Region)	10	21	49	20	0	20	31	10
2018	Quebec (excluding National Capital Region)	0	11	58	25	6	31	11	16
2018	British Columbia	0	27	30	43	0	43	27	12
2017	National Capital Region	6	19	39	26	9	35	26	439
2017	Quebec (excluding National Capital Region)	0	23	47	30	0	30	23	17
2017	British Columbia	6	26	55	7	6	13	32	15

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	44	40	8	3	1	3	1	46	54	380
2019	Quebec (excluding National Capital Region)	36	55	8	0	0	0	0	36	64	13
2019	British Columbia	25	46	20	10	0	0	0	25	75	11
2018	National Capital Region	50	32	9	4	2	2	1	51	49	405
2018	Ontario (excluding National Capital Region)	39	42	18	0	0	0	0	39	61	10
2018	Quebec (excluding National Capital Region)	44	29	20	0	7	0	0	44	56	16
2018	British Columbia	25	39	20	16	0	0	0	25	75	13
2017	National Capital Region	56	29	6	2	2	5	0	59	41	441
2017	Quebec (excluding National Capital Region)	25	35	29	6	0	0	6	27	73	17
2017	British Columbia	26	55	0	6	6	7	0	28	72	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	34	66	199

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	78	22	196
2018	National Capital Region	60	40	192

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	17	10	5	6	0	9	77	12	376
2019	Quebec (excluding National Capital Region)	91	0	0	9	0	0	0	91	9	12
2019	British Columbia	64	6	10	0	10	0	10	78	11	11
2018	National Capital Region	58	12	8	7	4	1	11	79	12	402
2018	Ontario (excluding National Capital Region)	82	0	0	10	0	0	8	89	11	10
2018	Quebec (excluding National Capital Region)	75	12	7	0	0	7	0	93	0	16
2018	British Columbia	78	6	16	0	0	0	0	84	0	13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	33	32	12	5	3	1	13	76	10	195
2018	National Capital Region	31	35	11	9	7	1	6	71	18	191
2018	British Columbia	11	8	22	30	22	0	8	21	56	10
2017	National Capital Region	40	26	11	6	4	1	13	76	11	172
2017	Quebec (excluding National Capital Region)	25	41	33	0	0	0	0	67	0	12
2017	British Columbia	11	21	29	10	10	10	10	40	24	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	9	16	5	6	4	52	39	24	195
2018	National Capital Region	7	7	10	7	8	6	55	36	39	191
2018	British Columbia	0	0	30	22	0	0	49	0	42	10
2017	National Capital Region	7	10	8	4	10	7	55	44	36	172
2017	Quebec (excluding National Capital Region)	8	8	17	9	0	8	50	40	21	12
2017	British Columbia	0	21	29	10	10	0	31	31	28	10

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 102. In which province or territory do you work?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.