2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 36 11 7 3 0 0 79 10 1666
2019 First official language - French 43 38 11 6 2 0 0 81 8 792
2018 First official language - English 40 41 9 7 3 0 0 81 10 1173
2018 First official language - French 35 45 12 7 2 0 0 80 9 589
2017 First official language - English 37 44 10 6 3 0 0 82 9 1534
2017 First official language - French 34 48 9 7 2 0 0 82 8 787
2011 First official language - English 41 41 8 7 4 0 0 81 11 2081
2011 First official language - French 37 43 11 6 3 0 0 80 9 920
2008 First official language - English 42 42 8 6 3 0 0 84 9 2147
2008 First official language - French 41 41 11 5 2 0 0 82 7 875

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 38 11 9 5 0 0 74 15 1659
2019 First official language - French 34 37 15 10 4 0 0 71 14 792
2018 First official language - English 32 38 13 11 5 0 0 70 17 1175
2018 First official language - French 24 41 19 9 6 0 0 65 16 584
2017 First official language - English 29 42 13 9 6 0 0 71 15 1535
2017 First official language - French 25 43 18 9 6 0 0 68 14 787

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 30 8 3 1 0 0 88 4 1655
2019 First official language - French 53 35 8 3 0 0 0 88 3 788
2018 First official language - English 59 31 7 2 1 0 0 90 4 1166
2018 First official language - French 47 40 9 3 1 0 0 87 4 588
2017 First official language - English 58 32 7 2 1 0 0 91 3 1530
2017 First official language - French 50 40 7 2 1 0 0 90 3 788
2011 First official language - English 67 26 4 2 1 0 0 93 3 2079
2011 First official language - French 59 33 7 1 1 0 0 91 2 917

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 35 9 4 2 0 0 85 6 1665
2019 First official language - French 46 40 10 3 1 0 0 86 4 793
2018 First official language - English 47 37 10 4 2 0 0 84 6 1177
2018 First official language - French 39 42 11 5 2 0 0 81 7 589
2017 First official language - English 46 38 9 5 2 0 0 84 7 1529
2017 First official language - French 42 40 12 4 1 0 0 82 6 788
2011 First official language - English 47 39 7 5 2 0 0 86 7 2082
2011 First official language - French 43 43 8 5 1 0 0 86 6 920
2008 First official language - English 51 37 6 4 2 0 0 88 6 2156
2008 First official language - French 47 42 7 3 1 0 0 89 4 875

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 31 13 7 4 0 0 76 11 1660
2019 First official language - French 48 31 13 5 3 1 0 80 8 791
2018 First official language - English 38 31 19 7 4 0 0 70 12 1165
2018 First official language - French 38 36 17 5 4 0 0 74 9 583
2017 First official language - English 38 33 15 9 5 0 0 71 14 1533
2017 First official language - French 36 39 15 7 3 0 0 75 9 787
2011 First official language - English 28 33 18 12 9 1 0 61 21 2081
2011 First official language - French 23 36 20 13 8 1 0 60 20 920

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 34 15 8 4 0 0 74 11 1655
2019 First official language - French 43 36 13 6 2 0 0 79 8 790
2018 First official language - English 33 35 18 10 4 0 0 68 14 1160
2018 First official language - French 31 41 19 7 3 0 0 72 9 585
2017 First official language - English 35 35 14 10 5 0 0 70 15 1534
2017 First official language - French 30 42 17 8 2 1 0 73 11 786
2011 First official language - English 25 34 16 15 10 1 0 59 25 2077
2011 First official language - French 20 36 20 16 8 1 0 56 24 920
2008 First official language - English 34 38 13 10 5 0 0 72 15 2154
2008 First official language - French 30 45 14 7 3 0 0 76 10 875

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 24 15 9 6 2 1 68 16 1663
2019 First official language - French 43 26 16 7 4 3 1 72 11 789
2018 First official language - English 37 26 19 9 6 2 0 65 16 1167
2018 First official language - French 34 29 18 9 6 2 1 65 16 588
2017 First official language - English 38 26 17 9 6 4 1 66 16 1535
2017 First official language - French 35 31 16 7 4 5 1 71 12 786
2011 First official language - English 32 28 16 10 9 4 1 63 20 2083
2011 First official language - French 27 28 16 12 9 6 1 59 23 920
2008 First official language - English 35 29 14 10 7 4 1 67 18 2152
2008 First official language - French 32 32 15 10 6 5 1 67 17 873
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 27 12 5 3 1 2 80 7 1661
2019 First official language - French 49 30 12 4 1 0 3 82 5 793

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 26 11 5 4 2 0 80 9 1658
2019 First official language - French 49 33 9 5 2 2 1 84 7 793
2018 First official language - English 48 26 13 8 4 1 0 75 12 1174
2018 First official language - French 40 35 12 7 5 1 1 76 12 586
2017 First official language - English 46 28 11 7 5 1 1 76 12 1534
2017 First official language - French 39 36 15 5 2 2 0 77 7 788
2011 First official language - English 43 29 12 8 6 1 0 74 14 2081
2011 First official language - French 37 35 14 8 5 1 0 73 13 920
2008 First official language - English 42 28 11 9 8 2 0 72 17 2156
2008 First official language - French 39 32 12 8 7 2 0 73 15 874

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 30 12 7 4 1 1 77 11 1657
2019 First official language - French 47 34 9 6 3 0 0 82 9 791
2018 First official language - English 42 31 12 9 5 0 0 73 14 1175
2018 First official language - French 38 36 12 10 5 0 0 74 14 588
2017 First official language - English 40 33 11 10 5 1 0 74 15 1532
2017 First official language - French 35 41 12 8 4 1 0 77 11 788
2011 First official language - English 37 32 12 10 7 1 0 70 18 2079
2011 First official language - French 34 36 14 11 5 0 0 70 16 917
2008 First official language - English 34 32 11 12 9 1 0 67 22 2156
2008 First official language - French 34 33 13 12 8 0 0 67 20 873

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 25 11 6 4 1 0 80 10 1663
2019 First official language - French 55 27 9 6 2 0 0 83 8 791
2018 First official language - English 47 26 12 8 6 1 0 74 14 1173
2018 First official language - French 41 33 13 7 6 0 0 74 13 588
2017 First official language - English 49 27 10 8 5 1 0 76 13 1532
2017 First official language - French 44 33 12 7 4 0 0 77 11 788

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 29 16 6 3 7 1 72 10 1656
2019 First official language - French 35 30 16 6 3 10 0 72 10 791
2018 First official language - English 31 32 18 9 4 7 0 68 13 1178
2018 First official language - French 25 35 17 10 4 9 0 66 15 591
2017 First official language - English 30 30 17 8 5 9 0 66 14 1535
2017 First official language - French 22 37 18 8 3 11 0 67 12 787
2011 First official language - English 20 29 20 11 11 8 1 54 24 2078
2011 First official language - French 19 28 22 10 9 12 1 53 22 918

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 31 16 13 6 3 1 64 20 1657
2019 First official language - French 31 32 20 9 5 3 0 64 15 785
2018 First official language - English 23 30 20 14 8 3 0 55 23 1177
2018 First official language - French 20 36 21 13 7 3 0 57 20 589
2017 First official language - English 23 33 18 13 10 3 0 58 24 1533
2017 First official language - French 19 36 26 9 5 5 0 57 15 787
2011 First official language - English 15 26 18 16 22 2 0 43 39 2083
2011 First official language - French 12 24 22 18 20 4 0 37 39 919
2008 First official language - English 22 32 15 15 13 2 0 56 29 2155
2008 First official language - French 22 31 23 11 10 2 0 55 21 874

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 28 20 16 9 5 1 52 27 1656
2019 First official language - French 20 29 26 11 7 7 0 52 19 784
2018 First official language - English 13 27 24 20 11 5 0 42 33 1175
2018 First official language - French 13 27 29 17 8 6 0 43 27 589
2017 First official language - English 14 29 21 17 11 7 0 46 31 1535
2017 First official language - French 11 30 31 15 6 9 0 44 22 788
2011 First official language - English 9 26 19 22 18 6 0 37 42 2080
2011 First official language - French 7 23 26 23 15 7 0 32 40 920
2008 First official language - English 12 31 18 20 13 6 0 46 35 2154
2008 First official language - French 9 35 23 18 7 7 0 48 27 873

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 32 17 20 10 3 1 51 31 1661
2019 First official language - French 19 33 23 14 8 3 0 54 23 790
2018 First official language - English 12 26 19 24 15 2 0 39 41 1178
2018 First official language - French 12 30 25 19 11 1 0 43 31 590
2017 First official language - English 12 31 20 20 14 4 0 44 35 1532
2017 First official language - French 12 37 26 16 7 3 0 50 23 786
2011 First official language - English 10 27 16 23 21 3 0 38 45 2080
2011 First official language - French 8 26 22 24 18 2 0 34 43 921
2008 First official language - English 13 34 15 21 13 3 0 49 36 2153
2008 First official language - French 12 36 20 19 10 3 0 49 30 873
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 36 16 12 6 0 0 65 19 1661
2019 First official language - French 30 37 15 12 5 0 0 68 17 793
2018 First official language - English 22 33 20 15 9 0 0 55 25 1178
2018 First official language - French 21 36 22 13 8 0 0 57 21 587
2017 First official language - English 24 37 16 15 8 0 0 61 23 1534
2017 First official language - French 24 35 21 13 6 0 0 59 20 788
2011 First official language - English 20 39 15 14 11 0 0 59 26 2088
2011 First official language - French 16 38 19 19 8 0 0 55 26 919

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 40 12 10 3 0 0 74 14 1656
2019 First official language - French 31 44 14 9 2 0 0 75 10 792
2018 First official language - English 28 41 15 12 5 0 0 69 16 1179
2018 First official language - French 21 44 17 12 5 0 0 66 17 587
2017 First official language - English 27 44 13 12 4 0 0 71 16 1534
2017 First official language - French 22 49 16 10 3 0 0 71 13 786

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 30 14 8 4 1 0 74 12 1662
2019 First official language - French 41 37 12 7 3 0 1 78 10 789
2018 First official language - English 36 34 12 12 5 0 0 70 17 1176
2018 First official language - French 32 39 14 9 5 0 0 72 15 590
2017 First official language - English 35 36 13 9 6 1 0 72 15 1535
2017 First official language - French 32 40 15 9 4 0 0 72 13 787
2011 First official language - English 35 34 12 10 8 0 0 70 18 2083
2011 First official language - French 31 36 16 11 6 0 0 67 16 919
2008 First official language - English 31 36 12 11 9 1 0 68 21 2155
2008 First official language - French 29 35 16 11 8 0 1 65 19 874

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 38 13 11 4 0 0 72 15 1657
2019 First official language - French 33 44 11 8 3 0 0 78 11 790
2018 First official language - English 24 42 13 14 6 0 1 67 20 1179
2018 First official language - French 24 48 12 10 4 0 1 73 15 587
2017 First official language - English 27 41 12 14 6 0 0 68 20 1534
2017 First official language - French 27 42 17 11 4 0 0 69 15 787
2011 First official language - English 27 36 15 13 7 0 2 64 20 2080
2011 First official language - French 19 39 18 15 7 0 1 59 22 917
2008 First official language - English 26 40 15 11 4 0 3 69 16 2155
2008 First official language - French 30 42 13 9 4 0 1 73 14 874

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 30 19 15 11 3 1 54 27 1661
2019 First official language - French 25 33 19 14 7 2 0 59 21 790
2018 First official language - English 13 30 21 20 14 2 0 44 35 1174
2018 First official language - French 16 29 24 19 10 1 0 46 30 589
2017 First official language - English 17 32 17 16 15 3 0 51 32 1532
2017 First official language - French 16 35 23 15 7 3 1 53 23 786
2011 First official language - English 16 30 17 18 17 2 0 47 36 2082
2011 First official language - French 13 29 23 19 14 2 0 42 34 915
2008 First official language - English 21 34 17 15 11 2 0 56 27 2153
2008 First official language - French 22 35 20 14 7 2 0 58 21 874

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 24 16 16 18 3 3 47 36 1662
2019 First official language - French 19 28 18 16 16 3 2 48 33 792
2018 First official language - English 15 23 17 21 22 1 1 39 44 1172
2018 First official language - French 15 23 16 21 22 2 1 40 44 592
2017 First official language - English 16 25 15 17 22 3 2 43 41 1533
2017 First official language - French 14 27 17 17 18 5 2 44 38 787
2011 First official language - English 14 21 15 18 27 2 2 36 47 2077
2011 First official language - French 11 22 18 20 26 2 2 34 48 916
2008 First official language - English 14 27 14 18 23 2 2 43 42 2149
2008 First official language - French 15 27 18 18 18 2 2 43 38 875

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 26 11 3 2 0 4 83 5 1660
2019 First official language - French 57 21 11 5 1 1 5 82 6 791

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 11 8 5 5 4 12 79 12 1659
2019 First official language - French 67 7 6 2 1 1 15 89 4 792

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 25 16 6 4 2 3 73 10 1659
2019 First official language - French 48 23 15 6 2 2 4 75 9 792

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 23 16 8 4 3 4 70 12 1653
2019 First official language - French 46 22 16 6 3 3 4 74 9 788

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 15 14 8 8 4 6 66 18 1654
2019 First official language - French 51 14 12 8 6 3 6 71 16 787

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 13 8 2 2 3 5 87 5 1657
2019 First official language - French 61 14 11 4 2 2 5 82 7 788

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 76 8 5 2 1 4 4 91 4 1654
2019 First official language - French 75 7 4 2 2 3 6 91 4 789

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 6 3 1 1 3 8 95 2 1649
2019 First official language - French 79 6 2 0 1 2 11 97 1 790

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 38 12 9 5 0 0 74 14 1656
2019 First official language - French 31 41 17 7 4 0 0 72 11 788
2018 First official language - English 30 40 12 12 6 0 0 70 18 1173
2018 First official language - French 25 45 15 9 6 0 0 70 15 588
2017 First official language - English 32 41 12 10 5 0 0 74 14 1530
2017 First official language - French 25 46 15 10 3 0 0 71 14 786
2011 First official language - English 32 39 10 11 8 0 0 71 18 2079
2011 First official language - French 28 39 15 12 6 0 0 67 18 919

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 31 14 7 5 0 0 74 12 1663
2019 First official language - French 38 36 16 7 3 0 0 74 10 791
2018 First official language - English 37 34 15 10 4 0 0 71 14 1168
2018 First official language - French 31 41 12 12 4 0 0 72 16 587
2017 First official language - English 39 35 14 8 5 0 0 74 12 1530
2017 First official language - French 33 41 13 9 3 0 0 74 13 785

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 39 15 9 3 1 0 72 13 1649
2019 First official language - French 34 41 16 6 2 0 0 75 9 777
2018 First official language - English 26 37 17 14 6 0 1 63 20 1172
2018 First official language - French 23 42 18 12 4 0 1 65 16 588
2017 First official language - English 31 37 15 11 5 0 1 69 17 1530
2017 First official language - French 24 45 18 9 4 0 0 69 13 787
2011 First official language - English 33 40 13 8 4 1 1 74 12 2082
2011 First official language - French 29 42 17 8 3 1 0 72 11 917

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 45 17 8 3 2 1 70 12 1658
2019 First official language - French 24 40 21 8 2 3 1 66 11 791
2018 First official language - English 21 39 22 11 5 3 0 61 16 1174
2018 First official language - French 16 39 25 10 6 4 0 57 16 591
2017 First official language - English 23 39 19 12 5 3 0 63 17 1534
2017 First official language - French 16 41 24 9 4 6 0 60 14 788

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 29 12 7 4 0 0 77 11 1658
2019 First official language - French 47 30 12 6 3 0 0 78 10 790
2018 First official language - English 41 34 12 8 4 0 0 76 12 1172
2018 First official language - French 41 34 14 7 3 1 1 76 10 588
2017 First official language - English 42 32 13 8 4 1 0 76 11 1532
2017 First official language - French 39 35 13 7 3 1 1 76 11 782
2011 First official language - English 40 36 10 7 5 1 1 77 13 2079
2011 First official language - French 36 36 14 9 4 0 1 73 13 918

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 36 18 10 6 0 0 67 15 1658
2019 First official language - French 36 34 17 9 4 0 0 70 13 791
2018 First official language - English 24 34 22 12 7 0 1 59 19 1177
2018 First official language - French 32 34 18 10 5 0 0 66 16 591
2017 First official language - English 24 40 20 9 5 0 1 65 14 1532
2017 First official language - French 28 42 18 8 4 0 0 71 12 787
2011 First official language - English 25 39 19 10 6 0 1 65 16 2086
2011 First official language - French 25 38 20 10 5 0 0 64 16 920
2008 First official language - English 20 35 24 13 7 0 1 56 20 2153
2008 First official language - French 22 37 21 13 7 0 0 59 20 875

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 21 8 4 3 3 3 84 8 1654
2019 First official language - French 56 21 9 5 4 3 3 82 9 791
2017 First official language - English 48 22 10 5 5 6 4 78 11 1532
2017 First official language - French 41 30 9 7 4 4 4 78 12 785
2011 First official language - English 48 27 9 4 5 3 3 81 10 2079
2011 First official language - French 39 31 11 7 5 3 5 76 13 919

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 18 51 31 1667
2019 First official language - French 20 52 28 792
2018 First official language - English 14 55 31 1177
2018 First official language - French 19 55 25 590
2017 First official language - English 16 54 30 1533
2017 First official language - French 15 59 25 787
2011 First official language - English 16 50 35 2084
2011 First official language - French 18 53 29 922

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 20 10 18 9 37 6 271
2019 First official language - French 23 20 28 10 14 5 156
2018 First official language - English 22 18 28 14 12 5 177
2018 First official language - French 21 22 34 13 6 5 122
2017 First official language - English 29 15 14 18 19 5 232
2017 First official language - French 32 20 25 13 3 7 122
2011 First official language - English 27 8 20 25 9999 19 330
2011 First official language - French 17 16 38 17 9999 12 168
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 38 11 6 2 0 0 81 8 1654
2019 First official language - French 39 39 14 5 1 0 0 79 7 792
2018 First official language - English 43 41 8 5 2 0 0 84 7 1177
2018 First official language - French 33 45 14 6 1 0 0 78 8 590
2017 First official language - English 41 40 10 5 3 0 0 81 9 1535
2017 First official language - French 28 50 13 7 2 0 0 78 9 788
2011 First official language - English 40 40 9 6 4 1 0 81 10 2088
2011 First official language - French 30 42 15 7 5 0 0 73 12 919
2008 First official language - English 49 37 7 4 2 0 0 87 6 2155
2008 First official language - French 41 41 10 5 2 1 0 82 8 875

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 41 16 9 4 1 0 72 12 1664
2019 First official language - French 31 43 16 7 2 1 0 74 10 790
2018 First official language - English 22 43 19 11 4 1 0 65 16 1172
2018 First official language - French 23 41 20 12 4 1 0 64 16 588
2017 First official language - English 19 41 19 13 7 1 0 61 20 1532
2017 First official language - French 17 43 22 11 4 1 0 62 16 785
2011 First official language - English 19 36 15 16 14 1 0 55 30 2085
2011 First official language - French 16 35 20 17 12 0 0 51 29 919

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 24 39 20 7 1 1 28 33 1658
2019 First official language - French 6 27 37 18 9 1 2 28 34 793
2018 First official language - English 11 28 37 18 4 1 1 23 40 1174
2018 First official language - French 10 34 34 16 4 0 1 21 45 589
2017 First official language - English 10 26 38 16 8 0 2 24 37 1530
2017 First official language - French 9 28 38 15 6 1 3 22 39 784
2011 First official language - English 15 27 33 15 6 1 2 22 44 2072
2011 First official language - French 15 32 32 13 5 0 2 18 49 920
2008 First official language - English 7 23 38 21 8 0 3 29 31 2151
2008 First official language - French 9 30 32 18 8 1 3 27 40 871

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 15 29 29 18 2 2 48 22 1652
2019 First official language - French 5 17 30 28 15 3 2 46 22 789
2018 First official language - English 9 20 30 25 13 2 1 39 30 1170
2018 First official language - French 10 22 33 21 9 2 2 32 33 587
2017 First official language - English 9 18 28 25 15 2 3 42 29 1521
2017 First official language - French 8 22 31 22 10 3 4 34 32 781
2011 First official language - English 18 24 26 17 11 2 3 29 44 2072
2011 First official language - French 18 26 28 14 7 3 4 23 48 916
2008 First official language - English 7 16 28 27 16 2 4 47 24 2151
2008 First official language - French 7 16 28 28 14 3 5 45 24 874

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 25 30 18 9 1 2 27 42 1656
2019 First official language - French 15 29 30 13 9 2 2 23 46 792
2018 First official language - English 19 25 30 17 6 1 1 24 45 1170
2018 First official language - French 22 29 29 12 6 1 1 18 53 585
2017 First official language - English 16 26 28 16 8 2 3 25 45 1527
2017 First official language - French 22 28 27 12 5 2 4 18 53 786
2011 First official language - English 16 22 29 18 9 2 4 28 41 2069
2011 First official language - French 21 28 26 13 6 2 5 20 53 920
2008 First official language - English 12 22 29 21 11 1 4 33 36 2147
2008 First official language - French 19 23 29 15 9 1 3 25 44 868

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 4 11 34 30 17 1 1 49 16 1650
2019 First official language - French 4 16 36 28 12 2 1 42 21 788
2018 First official language - English 6 16 35 29 11 1 2 41 23 1167
2018 First official language - French 8 21 39 22 8 1 1 30 30 589
2017 First official language - English 5 12 35 29 15 1 3 46 18 1524
2017 First official language - French 8 18 37 25 7 2 2 34 27 782
2011 First official language - English 6 12 33 31 14 1 3 46 19 2075
2011 First official language - French 10 20 34 23 8 1 3 32 32 919
2008 First official language - English 4 11 35 32 14 0 4 48 16 2146
2008 First official language - French 7 22 32 25 11 1 3 37 30 870

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 18 29 22 15 2 1 37 33 1653
2019 First official language - French 11 22 28 21 14 1 3 36 34 792
2018 First official language - English 19 25 30 16 7 2 1 24 45 1175
2018 First official language - French 20 26 27 18 7 0 2 25 47 589
2017 First official language - English 11 24 30 19 12 1 4 32 37 1528
2017 First official language - French 15 22 29 20 10 1 4 32 38 784
2011 First official language - English 17 23 28 18 10 1 3 29 42 2076
2011 First official language - French 18 27 26 16 9 1 4 26 47 920
2008 First official language - English 10 23 29 21 13 1 3 36 34 2146
2008 First official language - French 12 24 29 18 12 0 5 31 38 870

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 3 8 22 33 27 3 4 65 12 1646
2019 First official language - French 4 11 23 31 24 4 4 59 16 790
2018 First official language - English 5 10 27 33 21 3 3 56 15 1163
2018 First official language - French 8 13 23 29 20 3 3 52 23 583
2017 First official language - English 3 9 20 34 24 3 7 65 13 1526
2017 First official language - French 4 10 21 31 23 5 7 61 15 781
2011 First official language - English 4 8 22 33 23 3 7 62 14 2069
2011 First official language - French 5 9 22 31 23 2 8 60 16 919
2008 First official language - English 3 9 24 32 23 2 7 60 13 2147
2008 First official language - French 5 12 21 31 21 3 8 58 19 868

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 16 23 29 17 11 3 2 29 40 1652
2019 First official language - French 10 26 31 17 11 2 3 29 38 788
2018 First official language - English 22 25 30 14 6 2 2 20 49 1172
2018 First official language - French 16 31 31 15 4 1 1 19 49 590
2017 First official language - English 19 26 29 13 7 2 4 21 48 1529
2017 First official language - French 14 29 33 13 6 2 4 20 46 784

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 17 31 25 15 1 2 41 27 1658
2019 First official language - French 6 17 30 26 16 2 3 44 24 792

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 30 24 19 8 3 0 48 27 1655
2019 First official language - French 15 35 23 16 6 4 0 52 23 786

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 28 11 10 5 1 0 74 15 1656
2019 First official language - French 51 31 8 7 3 0 0 82 10 792
2018 First official language - English 38 30 11 13 7 1 0 69 19 1171
2018 First official language - French 43 34 10 8 5 0 0 77 13 588
2017 First official language - English 41 30 11 10 7 1 1 72 17 1535
2017 First official language - French 40 38 11 7 3 1 0 79 11 787

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 33 8 6 2 0 0 84 8 1657
2019 First official language - French 54 34 7 3 2 0 0 89 5 792
2018 First official language - English 46 36 8 8 2 0 0 82 10 1176
2018 First official language - French 46 43 5 3 2 0 0 89 5 589
2017 First official language - English 46 37 8 6 3 0 0 83 9 1532
2017 First official language - French 44 43 7 4 1 0 0 87 5 785

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 36 10 4 2 1 0 84 7 1657
2019 First official language - French 43 39 11 5 1 0 0 83 6 792
2018 First official language - English 41 41 11 4 2 1 0 83 6 1179
2018 First official language - French 35 46 12 5 2 0 0 81 7 588

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 37 13 5 2 1 0 80 7 1653
2019 First official language - French 41 40 11 4 2 2 0 83 6 789
2018 First official language - English 39 40 13 5 1 1 0 80 7 1164
2018 First official language - French 37 43 13 4 1 1 0 81 5 584
2017 First official language - English 42 38 12 4 2 2 0 82 6 1529
2017 First official language - French 31 50 11 3 2 3 0 83 5 786
2011 First official language - English 33 39 15 6 4 2 0 74 11 2080
2011 First official language - French 27 39 19 7 4 4 0 69 12 920

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 32 16 4 2 4 1 76 6 1657
2019 First official language - French 42 36 14 3 1 3 0 81 4 784
2018 First official language - English 35 34 19 5 2 4 1 72 8 1166
2018 First official language - French 32 42 16 5 2 3 0 77 7 585
2017 First official language - English 37 32 18 4 3 5 1 74 7 1528
2017 First official language - French 31 41 16 4 2 7 0 77 6 786

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 30 8 4 2 0 0 86 6 1659
2019 First official language - French 56 34 6 3 1 0 0 90 4 791
2018 First official language - English 49 33 12 5 2 0 0 82 6 1160
2018 First official language - French 45 41 8 3 2 0 0 87 5 583
2017 First official language - English 49 34 8 5 3 0 0 84 8 1533
2017 First official language - French 40 48 7 3 2 1 0 89 5 787
2011 First official language - English 39 36 13 7 6 0 0 75 13 2079
2011 First official language - French 32 39 16 8 5 1 0 71 13 921
2008 First official language - English 40 36 11 8 4 0 0 76 12 2153
2008 First official language - French 33 44 11 7 3 1 0 78 11 875

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 28 17 9 5 5 3 65 16 1660
2019 First official language - French 24 34 18 9 4 5 6 65 15 789
2018 First official language - English 19 31 22 13 7 6 2 55 21 1177
2018 First official language - French 19 36 22 10 6 4 4 59 17 587
2017 First official language - English 25 30 18 10 8 5 4 60 19 1532
2017 First official language - French 18 33 20 9 8 6 6 58 19 786

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 34 16 9 4 4 2 69 14 1658
2019 First official language - French 28 36 15 11 5 3 2 67 17 792
2018 First official language - English 28 33 18 12 5 3 1 64 17 1170
2018 First official language - French 22 37 14 17 7 2 1 61 25 591
2017 First official language - English 31 33 16 10 5 5 1 68 15 1531
2017 First official language - French 24 35 17 14 5 4 1 62 20 784
2011 First official language - English 30 30 15 10 7 5 2 65 18 2081
2011 First official language - French 24 31 16 15 8 5 1 59 24 922
2008 First official language - English 28 31 14 12 8 5 2 64 21 2155
2008 First official language - French 25 34 14 15 8 4 1 62 24 873

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 33 21 7 3 3 0 67 11 1655
2019 First official language - French 32 39 18 6 2 2 1 73 9 789
2018 First official language - English 23 36 26 10 3 2 0 60 13 1174
2018 First official language - French 26 35 27 8 2 2 0 62 11 591

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 21 20 14 10 11 2 48 29 1657
2019 First official language - French 18 22 23 12 10 13 2 47 25 789
2018 First official language - English 15 23 21 18 12 9 1 43 33 1172
2018 First official language - French 14 20 21 17 14 11 2 40 36 590
2017 First official language - English 13 21 21 15 14 14 2 40 34 1532
2017 First official language - French 9 19 22 15 12 19 4 37 35 786
2011 First official language - English 12 19 20 17 17 12 3 36 39 2083
2011 First official language - French 9 19 20 18 15 15 3 34 41 919

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 42 6 11 3 0 0 80 15 1662
2019 First official language - French 41 43 6 8 1 0 0 84 9 792
2017 First official language - English 28 48 5 13 6 0 0 76 19 1535
2017 First official language - French 29 51 7 10 3 0 0 80 13 787
2011 First official language - English 39 44 5 8 4 0 0 83 12 2083
2011 First official language - French 45 41 5 8 1 0 0 86 9 918
2008 First official language - English 44 44 3 7 2 0 0 87 9 2155
2008 First official language - French 54 37 4 4 0 0 0 91 5 875

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 32 6 6 2 0 0 86 9 1661
2019 First official language - French 50 37 6 6 1 0 0 87 8 791
2017 First official language - English 51 35 6 6 3 0 0 85 9 1535
2017 First official language - French 44 41 5 7 3 0 0 85 10 788
2011 First official language - English 51 34 6 6 2 0 0 85 9 2081
2011 First official language - French 48 38 5 6 3 0 0 86 9 914

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 31 7 4 1 0 0 88 5 1654
2019 First official language - French 57 34 6 3 0 0 0 91 3 783
2017 First official language - English 56 34 6 4 1 0 0 90 5 1533
2017 First official language - French 50 40 5 4 1 0 0 90 5 783

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 76 16 4 1 1 0 2 94 2 1664
2019 First official language - French 37 26 9 18 10 0 0 63 27 793
2017 First official language - English 76 17 3 2 1 0 2 95 2 1534
2017 First official language - French 32 27 11 19 11 0 0 59 30 787
2011 First official language - English 80 13 3 1 1 0 2 95 2 2082
2011 First official language - French 34 24 11 18 13 0 0 58 31 918
2008 First official language - English 80 14 3 2 1 0 1 95 3 2153
2008 First official language - French 39 21 10 18 11 0 1 60 29 874

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 72 16 7 1 1 0 3 91 2 1656
2019 First official language - French 38 24 11 15 12 0 1 62 27 792
2017 First official language - English 73 15 6 1 0 0 4 92 2 1536
2017 First official language - French 35 28 9 14 12 0 2 64 27 787
2011 First official language - English 74 13 4 1 1 0 6 93 2 2082
2011 First official language - French 36 21 10 16 15 0 2 59 32 917
2008 First official language - English 69 12 6 3 1 1 8 89 4 2152
2008 First official language - French 35 21 8 15 18 1 3 58 34 873

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 10 4 1 1 0 3 94 2 1655
2019 First official language - French 69 13 4 5 8 0 2 83 12 789
2017 First official language - English 80 11 4 0 0 0 4 95 1 1530
2017 First official language - French 65 18 4 5 7 0 1 84 12 786
2011 First official language - English 80 10 3 1 1 0 6 95 2 2080
2011 First official language - French 60 16 5 6 11 0 2 77 17 919
2008 First official language - English 79 7 4 1 1 1 7 94 2 2155
2008 First official language - French 62 11 4 7 14 0 3 75 21 873

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 26 14 4 3 12 3 76 8 1664
2019 First official language - French 42 25 18 9 4 2 1 69 13 792

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 47 8 5 1 0 1 85 6 1665
2019 First official language - French 31 48 12 5 1 1 2 81 6 791

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 24 9 3 1 5 1 86 4 1665
2019 First official language - French 54 28 10 2 1 3 2 87 3 792

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 1663
2019 First official language - French 7 93 791
2018 First official language - English 9 91 1178
2018 First official language - French 10 90 590

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 54 46 126
2019 First official language - French 58 42 56
2018 First official language - English 44 56 108
2018 First official language - French 59 41 61

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 126
2019 First official language - French 49 51 56
2018 First official language - English 59 41 108
2018 First official language - French 50 50 61

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 108
2018 First official language - French 11 89 61

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 126
2019 First official language - French 0 100 56
2018 First official language - English 0 100 108
2018 First official language - French 0 100 61

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 108
2018 First official language - French 0 100 61

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 108
2018 First official language - French 0 100 61

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 125
2019 First official language - French 26 74 56
2018 First official language - English 46 54 107
2018 First official language - French 27 73 61

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 34 66 125
2019 First official language - French 36 64 56
2018 First official language - English 42 58 107
2018 First official language - French 23 77 61

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 52 48 125
2019 First official language - French 38 62 56
2018 First official language - English 40 60 107
2018 First official language - French 48 52 61

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 125
2019 First official language - French 42 58 56
2018 First official language - English 34 66 107
2018 First official language - French 37 63 61

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 125
2019 First official language - French 29 71 56
2018 First official language - English 38 62 107
2018 First official language - French 35 65 61

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 125
2019 First official language - French 63 37 56
2018 First official language - English 45 55 107
2018 First official language - French 47 53 61

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 125
2019 First official language - French 20 80 56
2018 First official language - English 33 67 107
2018 First official language - French 19 81 61

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 107
2018 First official language - French 0 100 61

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 4 96 125
2019 First official language - French 8 92 56
2018 First official language - English 17 83 107
2018 First official language - French 12 88 61

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 56 44 125
2019 First official language - French 41 59 56
2018 First official language - English 46 54 107
2018 First official language - French 43 57 61

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 125
2019 First official language - French 11 89 56
2018 First official language - English 26 74 107
2018 First official language - French 14 86 61

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 125
2019 First official language - French 14 86 56
2018 First official language - English 10 90 107
2018 First official language - French 18 82 61

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 47 53 125
2019 First official language - French 48 52 56
2018 First official language - English 56 44 107
2018 First official language - French 57 43 61

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 125
2019 First official language - French 10 90 56
2018 First official language - English 25 75 107
2018 First official language - French 29 71 61

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 125
2019 First official language - French 14 86 56
2018 First official language - English 24 76 107
2018 First official language - French 15 85 61

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 26 74 107
2018 First official language - French 15 85 61

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 125
2019 First official language - French 13 87 56

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 125
2019 First official language - French 34 66 56
2018 First official language - English 28 72 107
2018 First official language - French 22 78 61

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 102
2018 First official language - French 8 92 59

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 22 78 102
2018 First official language - French 22 78 59

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 102
2018 First official language - French 9 91 59

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 102
2018 First official language - French 8 92 59

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 102
2018 First official language - French 8 92 59

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 102
2018 First official language - French 13 87 59

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 40 60 102
2018 First official language - French 22 78 59

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 15 85 102
2018 First official language - French 8 92 59

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 57 43 102
2018 First official language - French 50 50 59

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 102
2018 First official language - French 43 57 59

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 102
2018 First official language - French 14 86 59

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1664
2019 First official language - French 11 89 790

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 12 20 6 4 28 10 52 16 1664
2019 First official language - French 19 13 17 4 3 33 10 57 13 790
2018 First official language - English 15 15 21 6 5 30 8 48 18 1174
2018 First official language - French 13 16 22 4 4 35 7 50 13 590
2017 First official language - English 15 14 19 6 4 32 9 50 17 1534
2017 First official language - French 13 15 19 4 3 36 10 52 13 788

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 27 18 5 3 12 1 71 9 1663
2019 First official language - French 34 29 18 3 2 12 1 73 7 790
2018 First official language - English 25 28 23 7 4 12 1 61 12 1174
2018 First official language - French 24 29 24 7 4 12 1 61 12 589
2017 First official language - English 28 28 20 6 4 13 2 66 11 1534
2017 First official language - French 22 33 20 5 3 16 2 66 10 787
2011 First official language - English 31 31 19 6 4 9 0 68 11 2074
2011 First official language - French 24 36 18 5 4 12 0 69 10 920

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 1662
2019 First official language - French 4 96 790
2018 First official language - English 5 95 1174
2018 First official language - French 4 96 592

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 38 62 84
2019 First official language - French 44 56 30
2018 First official language - English 27 73 58
2018 First official language - French 37 63 26

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 84
2019 First official language - French 0 100 30
2018 First official language - English 0 100 58
2018 First official language - French 0 100 26

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 84
2019 First official language - French 0 100 30

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 82
2019 First official language - French 21 79 30

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 82
2019 First official language - French 25 75 30
2018 First official language - English 21 79 58
2018 First official language - French 32 68 26

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 58
2018 First official language - French 0 100 26

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 82
2019 First official language - French 26 74 30

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 82
2019 First official language - French 40 60 30
2018 First official language - English 46 54 58
2018 First official language - French 39 61 26

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 58
2018 First official language - French 0 100 26

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 82
2019 First official language - French 0 100 30

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 82
2019 First official language - French 0 100 30
2018 First official language - English 0 100 58
2018 First official language - French 0 100 26

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 18 82 82
2019 First official language - French 18 82 30
2018 First official language - English 11 89 58
2018 First official language - French 38 62 26

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 22 78 82
2019 First official language - French 18 82 30
2018 First official language - English 23 77 58
2018 First official language - French 21 79 26

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 61 39 82
2019 First official language - French 60 40 30
2018 First official language - English 54 46 58
2018 First official language - French 50 50 26

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 56
2018 First official language - French 22 78 25

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 31 69 56
2018 First official language - French 22 78 25

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 42 58 56
2018 First official language - French 64 36 25

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 56
2018 First official language - French 0 100 25

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 48 52 56
2018 First official language - French 59 41 25

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 1662
2019 First official language - French 6 94 788

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 12 20 3 2 32 10 57 9 1654
2019 First official language - French 20 14 18 2 2 35 9 61 7 791
2018 First official language - English 16 14 25 3 2 34 8 50 8 1175
2018 First official language - French 14 16 23 3 2 37 6 52 9 591
2017 First official language - English 14 14 20 2 2 39 8 54 8 1533
2017 First official language - French 12 15 21 2 1 40 9 52 7 787

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 26 18 4 2 12 1 73 6 1658
2019 First official language - French 35 29 17 2 2 14 2 75 5 790
2018 First official language - English 26 28 23 4 2 15 1 65 7 1176
2018 First official language - French 27 28 25 4 2 14 1 64 7 590
2017 First official language - English 29 27 18 4 2 18 2 70 7 1532
2017 First official language - French 21 33 20 3 2 20 1 69 6 786
2011 First official language - English 35 31 18 3 2 11 0 75 5 2086
2011 First official language - French 28 40 14 2 2 12 1 79 5 918

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 1662
2019 First official language - French 8 92 792
2017 First official language - English 10 90 1532
2017 First official language - French 9 91 788

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 84 16 183
2019 First official language - French 76 24 66
2017 First official language - English 74 26 157
2017 First official language - French 76 24 73

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 37 4 6 1 0 1 88 8 151
2019 First official language - French 55 34 7 0 4 0 0 90 4 49
2017 First official language - English 48 41 4 4 2 1 0 90 6 117
2017 First official language - French 53 34 11 0 2 0 0 87 2 56
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 21 9 3 3 2 0 84 6 1665
2019 First official language - French 60 25 9 3 2 1 0 86 5 792
2018 First official language - English 52 24 13 5 5 1 0 77 10 1169
2018 First official language - French 47 31 11 5 4 1 0 80 9 585
2017 First official language - English 51 26 11 5 4 2 0 79 10 1533
2017 First official language - French 49 30 11 5 4 1 0 80 9 788

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 41 20 16 5 4 3 56 23 340
2019 First official language - French 10 43 24 15 3 1 3 56 19 184

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 36 22 14 5 6 0 57 20 1659
2019 First official language - French 20 40 22 10 3 5 0 63 14 787
2018 First official language - English 9 28 27 20 10 5 0 40 32 1177
2018 First official language - French 13 29 28 15 7 7 1 46 24 591
2017 First official language - English 10 28 25 16 11 9 1 42 30 1534
2017 First official language - French 9 29 26 18 7 11 0 42 28 787

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 35 19 13 6 3 0 61 20 1658
2019 First official language - French 26 39 20 10 4 2 0 66 14 791
2018 First official language - English 17 32 24 16 7 3 0 51 24 1176
2018 First official language - French 21 34 22 13 7 3 0 57 21 591
2017 First official language - English 19 34 21 15 8 4 0 55 24 1532
2017 First official language - French 15 44 20 13 5 3 0 61 18 785

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 31 14 5 4 0 1 76 10 1662
2019 First official language - French 52 25 13 5 3 0 1 79 8 791
2018 First official language - English 39 31 18 7 5 0 1 70 12 1177
2018 First official language - French 48 24 15 7 4 0 1 74 11 590
2017 First official language - English 39 32 15 8 4 1 1 73 12 1528
2017 First official language - French 49 27 12 5 4 0 2 79 10 788

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 30 26 12 8 0 0 53 21 1660
2019 First official language - French 18 30 29 15 8 0 0 49 23 792
2018 First official language - English 13 30 29 17 11 1 0 43 28 1179
2018 First official language - French 12 27 31 18 11 0 0 39 30 591
2017 First official language - English 18 31 25 16 9 0 1 49 25 1532
2017 First official language - French 14 24 32 19 11 0 0 38 30 787

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 34 20 8 4 0 1 67 12 1656
2019 First official language - French 26 33 24 11 5 0 1 60 16 789
2018 First official language - English 22 33 24 13 6 1 1 56 19 1175
2018 First official language - French 16 30 28 17 7 0 1 47 24 590
2017 First official language - English 26 34 20 12 5 0 2 62 17 1529
2017 First official language - French 17 30 29 16 7 0 1 47 23 785

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 25 23 15 13 1 0 49 28 1660
2019 First official language - French 20 28 24 17 10 0 0 49 27 790
2018 First official language - English 15 23 23 19 17 1 1 39 37 1169
2018 First official language - French 16 23 24 22 14 0 0 40 36 591
2017 First official language - English 18 26 24 17 12 1 1 46 30 1533
2017 First official language - French 17 26 22 21 13 1 1 43 34 787

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 29 12 5 4 0 2 78 9 1652
2019 First official language - French 46 26 15 7 3 0 3 74 10 787
2018 First official language - English 38 28 16 8 6 1 3 69 14 1173
2018 First official language - French 37 26 19 9 5 0 4 66 14 590
2017 First official language - English 38 31 14 7 4 1 5 73 12 1535
2017 First official language - French 35 27 19 8 5 0 6 66 14 786

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 32 19 8 6 0 0 67 14 1656
2019 First official language - French 38 29 18 8 5 0 1 68 14 791
2018 First official language - English 28 31 21 10 8 1 0 60 19 1178
2018 First official language - French 30 30 21 13 6 0 1 61 18 590
2017 First official language - English 29 33 20 11 6 0 1 63 17 1530
2017 First official language - French 32 31 23 9 5 0 1 63 14 785

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 34 22 8 4 1 1 65 13 1659
2019 First official language - French 35 32 23 7 2 1 1 67 9 790
2018 First official language - English 21 32 27 12 6 1 1 54 18 1172
2018 First official language - French 20 36 27 11 5 0 1 57 16 589
2017 First official language - English 24 33 22 13 7 0 1 58 20 1529
2017 First official language - French 24 35 25 11 3 1 1 60 15 786

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 33 24 13 7 1 1 55 20 1660
2019 First official language - French 27 34 24 11 4 0 1 61 14 790
2018 First official language - English 13 31 25 17 12 1 1 45 29 1170
2018 First official language - French 16 29 29 16 7 1 1 47 23 587
2017 First official language - English 17 30 25 16 10 1 1 48 26 1528
2017 First official language - French 16 31 29 17 6 0 0 47 23 785

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 32 21 10 6 0 0 63 17 1658
2019 First official language - French 34 32 19 11 3 0 1 66 14 788
2018 First official language - English 23 33 23 13 8 0 1 56 21 1172
2018 First official language - French 20 34 24 15 6 0 1 54 21 587
2017 First official language - English 24 31 23 12 8 1 1 56 21 1531
2017 First official language - French 23 35 23 11 5 0 1 59 17 786

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 30 15 8 6 1 0 71 14 1655
2019 First official language - French 44 25 14 10 5 1 1 70 15 789

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 34 17 7 4 0 1 72 11 1656
2019 First official language - French 37 34 18 8 2 0 1 72 10 786
2018 First official language - English 29 32 22 10 6 0 1 62 15 1168
2018 First official language - French 26 34 22 12 3 0 2 62 16 585
2017 First official language - English 31 31 21 9 5 1 1 64 14 1528
2017 First official language - French 29 33 20 12 4 1 1 63 16 784

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 22 9 3 1 0 1 87 4 1652
2019 First official language - French 63 23 9 3 1 0 2 88 3 787
2018 First official language - English 60 25 9 3 1 0 1 86 5 1170
2018 First official language - French 61 25 8 3 1 0 2 88 4 586
2017 First official language - English 61 24 9 2 1 0 2 88 4 1536
2017 First official language - French 63 22 9 3 1 0 2 87 4 788

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 10 3 1 1 1 6 95 2 1651
2019 First official language - French 78 10 4 1 0 1 7 95 1 783
2018 First official language - English 79 11 4 1 1 1 4 94 2 1171
2018 First official language - French 76 14 3 2 1 1 4 94 2 585

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 80 9 5 2 2 1 2 91 4 1652
2019 First official language - French 79 9 4 2 2 1 3 91 5 791
2018 First official language - English 74 12 5 2 2 2 3 90 4 1168
2018 First official language - French 77 9 6 2 3 1 3 89 5 589
2017 First official language - English 78 11 4 2 2 1 2 91 5 1534
2017 First official language - French 80 8 4 2 2 0 4 92 4 787

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 58 28 9 2 2 1 1 88 4 1655
2019 First official language - French 57 25 10 3 2 0 3 85 5 790
2018 First official language - English 54 30 10 3 2 0 1 85 5 1178
2018 First official language - French 52 30 10 4 2 0 2 83 7 590
2017 First official language - English 57 29 9 3 1 0 1 87 4 1531
2017 First official language - French 53 29 11 3 2 0 2 84 5 787

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 20 10 4 3 1 1 83 7 1651
2019 First official language - French 64 18 8 4 3 0 2 84 7 787
2018 First official language - English 54 24 11 6 4 0 1 78 11 1175
2018 First official language - French 57 19 13 5 4 0 2 77 10 590
2017 First official language - English 58 21 11 5 4 0 1 80 9 1533
2017 First official language - French 62 22 8 4 2 0 2 86 7 787

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 13 5 1 1 1 19 92 2 1644
2019 First official language - French 59 10 6 1 1 0 23 91 2 790
2018 First official language - English 53 15 6 1 1 0 24 90 3 1167
2018 First official language - French 51 12 5 2 1 0 29 89 4 587
2017 First official language - English 56 14 5 1 0 0 24 91 2 1532
2017 First official language - French 55 9 5 1 0 0 30 91 2 785

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 18 5 1 1 1 4 93 2 1646
2019 First official language - French 73 14 6 1 1 0 6 93 1 786
2018 First official language - English 67 20 7 1 1 1 4 91 2 1171
2018 First official language - French 71 17 5 1 0 0 6 93 1 590
2017 First official language - English 68 17 6 2 1 1 6 91 2 1528
2017 First official language - French 70 16 5 1 1 0 7 93 2 786

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 63 20 8 3 4 1 2 85 7 1654
2019 First official language - French 69 16 7 3 2 1 3 88 5 789
2018 First official language - English 53 26 11 5 4 0 1 80 9 1177
2018 First official language - French 63 18 10 3 4 0 2 83 7 590
2017 First official language - English 50 26 11 5 5 1 2 78 10 1535
2017 First official language - French 58 22 8 5 4 0 3 83 9 788

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 25 9 2 1 0 2 87 4 1654
2019 First official language - French 60 22 11 3 1 0 3 84 5 790
2018 First official language - English 56 29 9 3 1 0 2 87 4 1174
2018 First official language - French 53 27 13 3 1 0 2 83 4 591
2017 First official language - English 57 27 9 2 1 0 3 86 4 1532
2017 First official language - French 55 28 11 2 1 0 3 85 3 786

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 36 32 11 3 0 0 54 14 1667
2019 First official language - French 18 34 34 11 2 0 0 52 14 792
2018 First official language - English 11 35 37 14 4 0 0 46 18 1180
2018 First official language - French 12 32 39 15 3 0 0 44 17 592
2017 First official language - English 10 34 37 14 5 0 0 44 19 1535
2017 First official language - French 10 29 40 16 4 0 1 39 20 788

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 14 41 25 12 0 0 38 21 1656
2019 First official language - French 6 14 36 28 15 0 0 43 20 787
2018 First official language - English 7 18 42 24 9 0 0 33 25 1163
2018 First official language - French 5 21 38 26 9 0 0 35 26 588
2017 First official language - English 6 18 42 24 10 0 0 34 24 1526
2017 First official language - French 4 18 39 27 11 0 0 39 22 787
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 27 7 2 1 7 2 60 40 1663
2019 First official language - French 62 21 7 1 1 6 2 67 33 790
2018 First official language - English 67 16 5 2 1 8 1 73 27 1179
2018 First official language - French 70 16 5 2 1 3 2 74 26 591
2017 First official language - English 65 17 5 1 1 10 1 74 26 1534
2017 First official language - French 69 14 6 1 2 7 1 75 25 788

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 40 60 609
2019 First official language - French 40 60 252

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 76 24 599
2019 First official language - French 77 23 248
2018 First official language - English 58 42 286
2018 First official language - French 72 28 150

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 12 6 3 2 3 11 88 5 1657
2019 First official language - French 60 14 6 4 3 2 12 85 8 790
2018 First official language - English 69 9 5 2 2 2 11 90 4 1178
2018 First official language - French 65 7 5 5 3 1 14 85 9 591

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 27 19 11 6 2 13 58 20 603
2019 First official language - French 25 25 20 9 8 4 10 58 19 250
2018 First official language - English 16 27 18 14 14 1 10 49 31 290
2018 First official language - French 22 29 16 9 11 1 12 58 23 150
2017 First official language - English 15 28 19 10 6 4 19 55 21 355
2017 First official language - French 15 27 18 10 7 3 20 55 21 185

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 21 20 13 9 5 19 46 28 605
2019 First official language - French 18 19 17 13 13 4 16 46 33 250
2018 First official language - English 9 16 20 15 16 5 19 33 41 294
2018 First official language - French 13 19 20 9 14 2 22 42 31 150
2017 First official language - English 10 18 20 9 5 8 30 46 23 356
2017 First official language - French 7 20 16 10 11 6 30 41 33 185
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