2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 54 32 8 5 1 0 0 86 6 503
2019 3 to 10 years in the federal public service 40 39 9 8 4 0 0 79 11 754
2019 11 to 20 years in the federal public service 39 37 13 8 3 0 0 76 11 784
2019 More than 20 years in the federal public service 39 41 12 6 2 0 0 80 8 399
2018 Less than 3 years in the federal public service 43 39 12 4 1 0 0 83 4 333
2018 3 to 10 years in the federal public service 37 42 11 7 4 0 0 79 10 539
2018 11 to 20 years in the federal public service 35 43 10 9 4 0 0 78 12 577
2018 More than 20 years in the federal public service 40 43 7 7 2 0 0 83 9 295
2017 Less than 3 years in the federal public service 46 40 6 5 2 0 0 86 7 478
2017 3 to 10 years in the federal public service 40 43 9 6 2 0 0 83 8 675
2017 11 to 20 years in the federal public service 30 50 12 6 3 0 0 80 9 769
2017 More than 20 years in the federal public service 32 48 9 7 3 0 0 80 11 375
2011 Less than 3 years in the federal public service 47 38 7 6 2 0 0 85 8 347
2011 3 to 10 years in the federal public service 38 43 9 6 3 0 0 81 10 1232
2011 11 to 20 years in the federal public service 37 42 9 7 4 0 0 79 11 808
2011 More than 20 years in the federal public service 40 40 9 7 4 0 0 80 11 607
2008 Less than 3 years in the federal public service 44 42 7 5 2 0 0 86 7 473
2008 3 to 10 years in the federal public service 38 44 8 6 3 0 0 82 9 1189
2008 11 to 20 years in the federal public service 41 42 9 5 3 0 0 82 8 688
2008 More than 20 years in the federal public service 47 37 8 5 3 0 0 84 8 636

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 36 8 4 2 0 0 86 6 500
2019 3 to 10 years in the federal public service 31 38 13 11 5 0 0 70 17 753
2019 11 to 20 years in the federal public service 28 39 15 11 6 0 0 67 18 781
2019 More than 20 years in the federal public service 33 38 14 10 6 0 0 71 16 399
2018 Less than 3 years in the federal public service 36 45 11 6 2 0 0 82 7 336
2018 3 to 10 years in the federal public service 30 38 14 12 6 0 0 68 18 537
2018 11 to 20 years in the federal public service 26 35 19 12 7 0 0 62 19 576
2018 More than 20 years in the federal public service 28 38 15 12 6 0 0 67 18 293
2017 Less than 3 years in the federal public service 39 44 9 6 2 0 0 83 8 479
2017 3 to 10 years in the federal public service 29 42 15 9 5 1 0 71 14 676
2017 11 to 20 years in the federal public service 22 43 17 10 8 0 0 65 17 769
2017 More than 20 years in the federal public service 23 40 16 11 9 0 0 64 21 374

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 62 29 6 2 0 0 0 91 3 500
2019 3 to 10 years in the federal public service 54 33 8 4 1 0 0 87 5 749
2019 11 to 20 years in the federal public service 56 30 10 3 1 0 0 87 4 777
2019 More than 20 years in the federal public service 59 32 6 2 1 0 0 92 2 399
2018 Less than 3 years in the federal public service 55 32 10 2 0 1 0 88 2 333
2018 3 to 10 years in the federal public service 56 33 6 3 2 0 0 89 5 535
2018 11 to 20 years in the federal public service 54 36 7 2 1 0 0 90 3 575
2018 More than 20 years in the federal public service 57 34 6 2 1 0 0 91 3 294
2017 Less than 3 years in the federal public service 57 31 8 2 1 0 0 88 3 479
2017 3 to 10 years in the federal public service 58 34 6 2 0 0 0 92 2 673
2017 11 to 20 years in the federal public service 53 38 6 1 1 0 0 91 2 768
2017 More than 20 years in the federal public service 56 34 7 2 1 0 0 90 3 374
2011 Less than 3 years in the federal public service 69 24 4 2 0 0 0 93 3 346
2011 3 to 10 years in the federal public service 63 29 6 2 0 0 0 92 3 1230
2011 11 to 20 years in the federal public service 62 31 5 2 1 0 0 93 3 806
2011 More than 20 years in the federal public service 69 24 5 1 2 0 0 92 3 608

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 59 31 6 3 0 0 0 90 3 503
2019 3 to 10 years in the federal public service 47 38 8 5 2 0 0 86 6 754
2019 11 to 20 years in the federal public service 45 37 12 4 2 0 0 82 6 784
2019 More than 20 years in the federal public service 46 38 10 4 1 0 0 84 5 399
2018 Less than 3 years in the federal public service 49 38 10 2 1 1 0 88 3 336
2018 3 to 10 years in the federal public service 43 41 10 4 3 0 0 83 6 540
2018 11 to 20 years in the federal public service 43 39 10 6 2 0 0 82 8 578
2018 More than 20 years in the federal public service 46 37 11 6 1 0 0 83 6 295
2017 Less than 3 years in the federal public service 55 32 8 3 2 0 0 87 5 479
2017 3 to 10 years in the federal public service 48 37 8 6 1 0 0 85 7 673
2017 11 to 20 years in the federal public service 38 44 12 4 2 0 0 82 6 767
2017 More than 20 years in the federal public service 39 40 12 7 2 0 0 79 9 374
2011 Less than 3 years in the federal public service 58 33 5 3 1 0 0 91 4 347
2011 3 to 10 years in the federal public service 45 42 6 5 2 0 0 87 7 1233
2011 11 to 20 years in the federal public service 42 42 8 5 2 0 0 84 7 808
2011 More than 20 years in the federal public service 46 39 7 5 3 0 0 85 8 607
2008 Less than 3 years in the federal public service 54 37 5 3 0 0 0 91 3 474
2008 3 to 10 years in the federal public service 48 40 6 4 2 0 0 88 6 1190
2008 11 to 20 years in the federal public service 49 39 7 3 2 0 0 88 6 692
2008 More than 20 years in the federal public service 51 37 7 3 2 0 0 88 5 639

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 23 6 4 1 0 0 89 4 499
2019 3 to 10 years in the federal public service 42 34 12 8 3 0 0 77 12 751
2019 11 to 20 years in the federal public service 38 32 18 6 4 1 0 71 11 785
2019 More than 20 years in the federal public service 41 32 15 8 5 0 0 72 13 398
2018 Less than 3 years in the federal public service 51 35 11 2 1 0 0 86 3 327
2018 3 to 10 years in the federal public service 38 34 18 5 5 0 0 71 10 538
2018 11 to 20 years in the federal public service 33 31 22 10 4 0 0 64 14 573
2018 More than 20 years in the federal public service 34 33 20 8 5 0 0 67 13 291
2017 Less than 3 years in the federal public service 54 31 10 3 2 0 0 86 5 479
2017 3 to 10 years in the federal public service 39 34 15 8 4 0 0 73 12 674
2017 11 to 20 years in the federal public service 28 39 18 10 5 0 0 67 15 768
2017 More than 20 years in the federal public service 31 36 17 10 6 0 0 67 16 375
2011 Less than 3 years in the federal public service 38 38 13 7 3 1 0 76 10 346
2011 3 to 10 years in the federal public service 29 35 18 10 7 1 0 65 17 1235
2011 11 to 20 years in the federal public service 22 31 20 15 11 1 0 54 26 806
2011 More than 20 years in the federal public service 20 33 19 16 12 1 0 54 28 607

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 28 6 4 1 0 0 89 5 501
2019 3 to 10 years in the federal public service 36 38 14 8 3 0 0 75 11 751
2019 11 to 20 years in the federal public service 32 38 17 9 3 0 0 70 12 780
2019 More than 20 years in the federal public service 37 31 18 8 4 0 0 69 13 395
2018 Less than 3 years in the federal public service 45 36 13 3 1 0 0 82 5 328
2018 3 to 10 years in the federal public service 32 35 21 9 3 0 0 67 12 539
2018 11 to 20 years in the federal public service 28 37 19 12 3 0 0 66 15 569
2018 More than 20 years in the federal public service 30 38 17 10 5 0 0 67 15 291
2017 Less than 3 years in the federal public service 51 35 9 4 1 1 0 86 5 478
2017 3 to 10 years in the federal public service 34 38 15 8 4 0 0 72 13 676
2017 11 to 20 years in the federal public service 25 39 18 13 4 0 0 64 18 767
2017 More than 20 years in the federal public service 27 38 16 12 7 0 0 65 19 375
2011 Less than 3 years in the federal public service 36 38 14 7 4 1 0 75 11 346
2011 3 to 10 years in the federal public service 26 36 18 14 7 0 0 62 21 1231
2011 11 to 20 years in the federal public service 18 34 17 19 12 0 0 52 31 803
2011 More than 20 years in the federal public service 17 33 17 19 14 1 0 50 33 610
2008 Less than 3 years in the federal public service 48 38 8 4 2 0 0 86 6 472
2008 3 to 10 years in the federal public service 31 40 15 9 4 0 0 71 14 1189
2008 11 to 20 years in the federal public service 24 43 16 12 5 0 0 67 17 692
2008 More than 20 years in the federal public service 34 38 12 10 5 0 0 72 15 640

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 19 12 7 3 4 1 76 11 502
2019 3 to 10 years in the federal public service 38 27 16 10 6 2 0 67 16 752
2019 11 to 20 years in the federal public service 38 28 17 10 5 2 1 68 15 784
2019 More than 20 years in the federal public service 43 25 16 5 7 3 1 71 13 396
2018 Less than 3 years in the federal public service 42 22 18 10 3 4 1 68 14 330
2018 3 to 10 years in the federal public service 36 25 19 10 7 3 0 63 18 541
2018 11 to 20 years in the federal public service 34 29 20 9 6 1 0 65 15 575
2018 More than 20 years in the federal public service 35 29 19 9 6 1 1 66 15 291
2017 Less than 3 years in the federal public service 46 22 14 6 4 7 0 74 11 479
2017 3 to 10 years in the federal public service 38 28 15 8 7 3 1 68 16 676
2017 11 to 20 years in the federal public service 32 30 18 9 6 4 1 65 16 767
2017 More than 20 years in the federal public service 34 29 18 10 5 4 1 66 15 375
2011 Less than 3 years in the federal public service 38 25 16 9 5 6 1 67 16 347
2011 3 to 10 years in the federal public service 31 28 17 11 8 5 1 62 20 1234
2011 11 to 20 years in the federal public service 28 27 18 12 10 4 1 58 23 805
2011 More than 20 years in the federal public service 31 29 13 9 10 5 2 65 21 609
2008 Less than 3 years in the federal public service 42 29 10 10 3 6 0 75 14 472
2008 3 to 10 years in the federal public service 31 30 16 11 8 5 0 64 20 1186
2008 11 to 20 years in the federal public service 29 32 17 11 7 4 1 64 18 691
2008 More than 20 years in the federal public service 40 28 14 8 6 3 1 71 15 640
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 56 25 9 4 1 1 5 85 5 502
2019 3 to 10 years in the federal public service 50 29 12 4 3 1 2 81 7 752
2019 11 to 20 years in the federal public service 48 28 14 6 2 0 2 77 8 783
2019 More than 20 years in the federal public service 49 32 11 4 2 0 1 82 6 399

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 22 5 3 2 1 1 90 5 502
2019 3 to 10 years in the federal public service 50 29 11 5 4 1 0 80 9 752
2019 11 to 20 years in the federal public service 45 29 14 7 4 2 0 76 10 781
2019 More than 20 years in the federal public service 46 31 12 6 3 2 0 78 9 398
2018 Less than 3 years in the federal public service 56 28 8 4 1 2 1 86 6 336
2018 3 to 10 years in the federal public service 42 31 12 9 4 1 1 74 13 541
2018 11 to 20 years in the federal public service 44 26 15 8 5 1 1 72 13 576
2018 More than 20 years in the federal public service 42 30 13 7 6 1 0 73 14 289
2017 Less than 3 years in the federal public service 56 28 7 2 3 3 1 88 5 477
2017 3 to 10 years in the federal public service 45 31 13 6 4 1 0 77 10 677
2017 11 to 20 years in the federal public service 40 31 15 9 5 1 1 72 13 769
2017 More than 20 years in the federal public service 34 36 15 8 5 2 1 72 13 375
2011 Less than 3 years in the federal public service 55 29 7 5 2 2 1 86 7 347
2011 3 to 10 years in the federal public service 43 31 12 8 4 1 0 74 13 1232
2011 11 to 20 years in the federal public service 37 33 13 7 9 1 0 71 16 805
2011 More than 20 years in the federal public service 37 31 14 9 7 2 0 70 16 610
2008 Less than 3 years in the federal public service 48 28 11 5 3 4 1 80 9 473
2008 3 to 10 years in the federal public service 40 29 11 9 8 2 0 71 18 1190
2008 11 to 20 years in the federal public service 38 31 12 10 9 1 0 69 19 692
2008 More than 20 years in the federal public service 42 29 10 11 6 2 1 72 18 639

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 24 8 3 2 1 2 87 5 502
2019 3 to 10 years in the federal public service 45 33 10 7 4 1 0 79 11 751
2019 11 to 20 years in the federal public service 41 31 14 8 5 1 1 73 13 780
2019 More than 20 years in the federal public service 39 38 11 8 4 0 0 77 12 398
2018 Less than 3 years in the federal public service 47 34 9 6 3 0 1 81 9 335
2018 3 to 10 years in the federal public service 41 32 12 10 5 0 0 73 15 541
2018 11 to 20 years in the federal public service 39 31 13 11 5 0 1 71 16 577
2018 More than 20 years in the federal public service 36 34 14 9 7 0 0 70 16 292
2017 Less than 3 years in the federal public service 48 35 8 5 2 0 1 85 7 479
2017 3 to 10 years in the federal public service 39 36 10 10 5 0 0 75 14 676
2017 11 to 20 years in the federal public service 35 35 13 10 5 1 0 71 16 768
2017 More than 20 years in the federal public service 31 39 13 9 6 1 0 71 16 373
2011 Less than 3 years in the federal public service 49 34 7 6 3 1 1 84 9 346
2011 3 to 10 years in the federal public service 37 34 12 10 7 0 0 71 17 1231
2011 11 to 20 years in the federal public service 33 32 14 13 8 0 0 65 21 804
2011 More than 20 years in the federal public service 34 32 14 11 8 1 0 67 19 608
2008 Less than 3 years in the federal public service 42 34 11 8 4 1 1 76 13 474
2008 3 to 10 years in the federal public service 33 32 11 13 10 1 0 66 23 1188
2008 11 to 20 years in the federal public service 31 33 13 13 10 0 0 64 22 692
2008 More than 20 years in the federal public service 35 31 11 13 9 0 1 67 22 639

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 23 7 4 1 0 0 89 4 503
2019 3 to 10 years in the federal public service 54 27 8 6 4 1 0 81 11 753
2019 11 to 20 years in the federal public service 49 25 14 8 3 0 0 75 11 783
2019 More than 20 years in the federal public service 53 27 10 5 4 0 0 80 10 397
2018 Less than 3 years in the federal public service 55 28 7 5 3 2 0 85 8 334
2018 3 to 10 years in the federal public service 43 29 14 7 6 0 0 73 13 543
2018 11 to 20 years in the federal public service 43 27 14 9 6 0 0 70 16 574
2018 More than 20 years in the federal public service 42 30 12 9 6 0 0 72 16 292
2017 Less than 3 years in the federal public service 60 26 7 5 2 0 0 87 6 479
2017 3 to 10 years in the federal public service 46 30 12 8 4 0 0 77 12 676
2017 11 to 20 years in the federal public service 44 28 12 9 7 1 0 72 16 767
2017 More than 20 years in the federal public service 41 30 12 9 7 0 1 72 16 374

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 24 9 2 1 11 2 86 4 501
2019 3 to 10 years in the federal public service 34 32 15 6 3 8 1 73 10 750
2019 11 to 20 years in the federal public service 32 31 18 8 4 7 0 68 13 782
2019 More than 20 years in the federal public service 29 29 23 8 6 5 0 61 15 397
2018 Less than 3 years in the federal public service 40 29 10 4 2 14 0 81 7 336
2018 3 to 10 years in the federal public service 30 32 17 9 4 7 0 67 15 542
2018 11 to 20 years in the federal public service 24 35 19 12 3 6 0 64 16 579
2018 More than 20 years in the federal public service 24 33 23 9 6 5 0 60 16 295
2017 Less than 3 years in the federal public service 38 29 13 3 2 14 0 79 6 479
2017 3 to 10 years in the federal public service 28 33 18 8 5 8 0 67 14 677
2017 11 to 20 years in the federal public service 24 34 18 10 5 9 0 63 17 768
2017 More than 20 years in the federal public service 21 34 22 8 6 8 1 60 15 374
2011 Less than 3 years in the federal public service 32 29 16 5 4 13 1 72 10 344
2011 3 to 10 years in the federal public service 21 30 20 10 9 8 1 56 21 1228
2011 11 to 20 years in the federal public service 16 28 21 13 13 9 1 48 28 808
2011 More than 20 years in the federal public service 16 25 23 13 15 8 0 45 30 609

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 48 26 10 6 2 8 1 81 8 500
2019 3 to 10 years in the federal public service 26 34 17 14 6 2 1 63 20 751
2019 11 to 20 years in the federal public service 24 32 21 13 7 2 0 57 21 778
2019 More than 20 years in the federal public service 23 33 20 14 10 0 0 56 24 395
2018 Less than 3 years in the federal public service 35 32 16 7 3 6 0 72 11 335
2018 3 to 10 years in the federal public service 22 30 22 14 9 2 0 53 24 543
2018 11 to 20 years in the federal public service 19 32 21 16 9 2 0 53 26 579
2018 More than 20 years in the federal public service 17 36 22 16 9 1 0 52 26 292
2017 Less than 3 years in the federal public service 32 35 16 6 3 6 1 73 10 479
2017 3 to 10 years in the federal public service 23 32 22 13 8 2 0 56 21 674
2017 11 to 20 years in the federal public service 17 34 21 14 11 2 0 52 26 768
2017 More than 20 years in the federal public service 16 34 22 14 9 4 1 53 24 375
2011 Less than 3 years in the federal public service 26 30 17 12 10 4 0 59 23 347
2011 3 to 10 years in the federal public service 15 29 19 16 19 2 0 45 36 1231
2011 11 to 20 years in the federal public service 12 24 19 18 25 1 0 36 44 809
2011 More than 20 years in the federal public service 10 19 23 19 27 2 0 30 47 608
2008 Less than 3 years in the federal public service 36 33 15 5 4 6 1 74 10 474
2008 3 to 10 years in the federal public service 21 32 19 13 13 2 0 54 27 1189
2008 11 to 20 years in the federal public service 17 31 18 17 16 2 0 48 33 692
2008 More than 20 years in the federal public service 17 34 16 17 14 1 0 52 32 638

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 37 25 14 8 3 12 1 71 13 499
2019 3 to 10 years in the federal public service 17 28 25 17 9 4 1 47 27 746
2019 11 to 20 years in the federal public service 14 31 24 17 10 4 0 47 28 782
2019 More than 20 years in the federal public service 11 31 26 16 11 4 0 44 28 395
2018 Less than 3 years in the federal public service 22 29 23 13 4 9 0 55 19 336
2018 3 to 10 years in the federal public service 14 24 28 18 11 5 0 39 31 542
2018 11 to 20 years in the federal public service 9 30 23 23 10 5 0 41 35 577
2018 More than 20 years in the federal public service 11 26 28 20 12 3 0 38 33 292
2017 Less than 3 years in the federal public service 22 28 20 9 4 16 1 60 16 479
2017 3 to 10 years in the federal public service 13 30 24 17 11 4 0 45 29 677
2017 11 to 20 years in the federal public service 9 30 25 19 11 6 0 41 32 769
2017 More than 20 years in the federal public service 8 27 29 19 10 6 1 38 31 374
2011 Less than 3 years in the federal public service 16 29 18 18 7 10 1 51 29 345
2011 3 to 10 years in the federal public service 9 28 21 20 16 6 0 39 38 1233
2011 11 to 20 years in the federal public service 6 23 22 24 20 5 0 30 46 807
2011 More than 20 years in the federal public service 5 20 23 25 23 5 0 27 49 608
2008 Less than 3 years in the federal public service 20 36 16 12 3 12 1 64 17 474
2008 3 to 10 years in the federal public service 12 32 20 19 12 5 0 46 33 1190
2008 11 to 20 years in the federal public service 8 30 18 24 14 6 0 40 40 689
2008 More than 20 years in the federal public service 8 31 22 21 14 4 0 41 37 638

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 31 12 12 4 7 1 70 17 502
2019 3 to 10 years in the federal public service 15 31 21 20 10 2 1 48 31 750
2019 11 to 20 years in the federal public service 14 33 19 21 12 1 0 47 33 783
2019 More than 20 years in the federal public service 11 33 25 19 12 1 0 44 31 398
2018 Less than 3 years in the federal public service 22 29 20 16 7 6 0 54 24 334
2018 3 to 10 years in the federal public service 12 24 23 23 16 1 0 37 40 544
2018 11 to 20 years in the federal public service 9 30 20 24 15 2 0 40 40 579
2018 More than 20 years in the federal public service 10 25 23 27 15 0 0 35 42 294
2017 Less than 3 years in the federal public service 22 34 19 9 6 9 1 62 17 478
2017 3 to 10 years in the federal public service 12 33 21 19 13 2 0 46 33 675
2017 11 to 20 years in the federal public service 8 32 24 22 12 2 0 40 36 766
2017 More than 20 years in the federal public service 8 34 22 21 14 1 0 42 36 375
2011 Less than 3 years in the federal public service 14 30 18 18 11 8 0 49 32 346
2011 3 to 10 years in the federal public service 10 29 17 22 20 2 0 40 43 1232
2011 11 to 20 years in the federal public service 7 24 20 24 23 2 0 32 48 808
2011 More than 20 years in the federal public service 7 23 18 27 24 2 0 30 52 608
2008 Less than 3 years in the federal public service 24 39 14 11 5 7 0 68 17 471
2008 3 to 10 years in the federal public service 12 34 16 22 13 3 0 47 36 1188
2008 11 to 20 years in the federal public service 9 31 19 24 15 2 0 41 40 692
2008 More than 20 years in the federal public service 9 35 18 23 13 2 0 45 36 639
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 31 12 4 3 0 1 81 7 501
2019 3 to 10 years in the federal public service 26 36 16 15 8 0 0 61 22 754
2019 11 to 20 years in the federal public service 21 39 18 16 6 0 0 60 22 782
2019 More than 20 years in the federal public service 23 40 17 13 8 0 0 62 21 399
2018 Less than 3 years in the federal public service 29 39 18 8 3 2 1 70 12 334
2018 3 to 10 years in the federal public service 21 32 22 14 10 0 0 54 24 540
2018 11 to 20 years in the federal public service 18 33 22 17 10 0 0 51 27 578
2018 More than 20 years in the federal public service 20 33 20 18 9 0 0 53 27 295
2017 Less than 3 years in the federal public service 36 41 11 8 4 0 0 77 12 479
2017 3 to 10 years in the federal public service 25 35 17 15 8 0 0 61 22 676
2017 11 to 20 years in the federal public service 18 35 19 18 9 0 0 54 27 769
2017 More than 20 years in the federal public service 18 33 23 17 10 0 0 50 27 374
2011 Less than 3 years in the federal public service 30 44 11 10 4 1 0 75 14 347
2011 3 to 10 years in the federal public service 18 41 17 15 8 0 0 60 23 1235
2011 11 to 20 years in the federal public service 15 38 17 18 13 0 0 53 30 808
2011 More than 20 years in the federal public service 18 32 17 17 15 0 0 51 33 610

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 38 9 7 1 0 0 83 8 501
2019 3 to 10 years in the federal public service 28 43 13 12 4 0 0 71 15 753
2019 11 to 20 years in the federal public service 30 41 15 11 4 0 0 71 14 782
2019 More than 20 years in the federal public service 30 43 16 9 2 0 0 73 12 394
2018 Less than 3 years in the federal public service 31 42 16 8 3 0 0 72 12 335
2018 3 to 10 years in the federal public service 26 38 16 14 4 0 0 65 19 540
2018 11 to 20 years in the federal public service 23 42 15 14 5 0 0 65 19 579
2018 More than 20 years in the federal public service 24 48 14 8 5 0 0 73 13 294
2017 Less than 3 years in the federal public service 30 46 14 8 2 0 0 76 10 478
2017 3 to 10 years in the federal public service 27 44 14 12 3 0 0 71 15 676
2017 11 to 20 years in the federal public service 21 48 14 13 4 0 0 70 16 767
2017 More than 20 years in the federal public service 24 45 13 12 5 0 0 69 18 375

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 55 28 9 5 2 1 1 84 7 502
2019 3 to 10 years in the federal public service 41 34 13 8 4 0 0 75 12 752
2019 11 to 20 years in the federal public service 39 30 16 11 4 1 0 69 15 783
2019 More than 20 years in the federal public service 38 38 12 7 5 0 0 76 12 396
2018 Less than 3 years in the federal public service 44 37 8 6 4 1 1 82 10 336
2018 3 to 10 years in the federal public service 35 34 13 13 5 0 0 69 18 543
2018 11 to 20 years in the federal public service 32 34 15 12 6 0 0 67 18 577
2018 More than 20 years in the federal public service 30 39 14 12 5 0 0 69 17 292
2017 Less than 3 years in the federal public service 43 38 9 5 3 1 1 82 8 479
2017 3 to 10 years in the federal public service 35 38 12 8 6 0 0 73 14 677
2017 11 to 20 years in the federal public service 31 36 17 10 6 1 0 68 16 768
2017 More than 20 years in the federal public service 26 37 16 12 7 1 1 64 19 374
2011 Less than 3 years in the federal public service 45 35 9 6 3 1 1 82 9 347
2011 3 to 10 years in the federal public service 34 35 13 11 6 0 0 70 17 1231
2011 11 to 20 years in the federal public service 31 34 16 10 9 0 0 64 19 806
2011 More than 20 years in the federal public service 31 34 14 11 9 1 1 66 20 611
2008 Less than 3 years in the federal public service 36 38 14 6 5 1 0 75 11 474
2008 3 to 10 years in the federal public service 31 36 12 12 10 0 0 67 22 1189
2008 11 to 20 years in the federal public service 26 37 15 13 9 1 0 63 22 692
2008 More than 20 years in the federal public service 32 32 13 12 9 1 1 66 21 638

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 35 10 9 2 0 0 80 10 500
2019 3 to 10 years in the federal public service 31 41 13 10 4 0 1 73 14 753
2019 11 to 20 years in the federal public service 29 41 15 11 4 0 0 70 16 779
2019 More than 20 years in the federal public service 31 41 13 10 4 0 0 72 14 397
2018 Less than 3 years in the federal public service 29 45 11 12 3 1 0 74 15 335
2018 3 to 10 years in the federal public service 25 45 12 11 6 0 1 70 18 539
2018 11 to 20 years in the federal public service 21 44 13 15 6 0 1 66 21 580
2018 More than 20 years in the federal public service 23 41 16 14 5 0 1 64 20 294
2017 Less than 3 years in the federal public service 35 43 9 9 4 0 0 78 13 478
2017 3 to 10 years in the federal public service 26 40 15 13 5 0 1 66 19 677
2017 11 to 20 years in the federal public service 23 42 15 15 6 0 0 64 21 767
2017 More than 20 years in the federal public service 27 41 12 12 8 0 0 68 19 375
2011 Less than 3 years in the federal public service 32 37 15 10 3 1 2 71 13 345
2011 3 to 10 years in the federal public service 23 38 16 13 7 0 2 63 21 1231
2011 11 to 20 years in the federal public service 23 36 17 15 8 0 1 59 24 807
2011 More than 20 years in the federal public service 26 35 14 13 8 0 3 63 22 608
2008 Less than 3 years in the federal public service 31 42 13 8 1 1 4 77 10 473
2008 3 to 10 years in the federal public service 24 42 14 12 5 1 2 68 18 1189
2008 11 to 20 years in the federal public service 26 39 16 12 6 0 1 66 18 691
2008 More than 20 years in the federal public service 31 39 14 10 4 0 3 72 14 640

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 29 15 6 2 7 1 75 8 502
2019 3 to 10 years in the federal public service 20 31 19 17 11 1 0 52 29 748
2019 11 to 20 years in the federal public service 15 32 21 19 12 1 1 48 31 784
2019 More than 20 years in the federal public service 18 31 22 16 12 1 0 50 28 399
2018 Less than 3 years in the federal public service 20 33 22 11 7 7 0 57 20 335
2018 3 to 10 years in the federal public service 13 30 21 19 15 1 0 43 35 541
2018 11 to 20 years in the federal public service 12 28 22 23 14 1 0 41 37 576
2018 More than 20 years in the federal public service 13 30 21 24 12 0 0 43 35 294
2017 Less than 3 years in the federal public service 27 34 16 11 3 7 0 67 16 478
2017 3 to 10 years in the federal public service 17 35 17 16 14 1 0 52 30 675
2017 11 to 20 years in the federal public service 12 32 21 18 15 1 0 45 34 768
2017 More than 20 years in the federal public service 13 31 22 14 16 2 1 45 32 373
2011 Less than 3 years in the federal public service 23 32 20 11 7 6 1 59 20 343
2011 3 to 10 years in the federal public service 15 31 19 17 16 2 0 48 33 1232
2011 11 to 20 years in the federal public service 12 26 20 22 19 1 0 39 41 807
2011 More than 20 years in the federal public service 13 31 16 19 19 1 0 45 39 610
2008 Less than 3 years in the federal public service 27 36 18 9 3 6 0 68 13 473
2008 3 to 10 years in the federal public service 21 34 17 16 11 1 0 55 27 1187
2008 11 to 20 years in the federal public service 19 33 19 15 14 1 0 52 29 691
2008 More than 20 years in the federal public service 20 36 17 16 10 1 1 57 26 640

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 24 13 10 5 7 8 67 18 501
2019 3 to 10 years in the federal public service 17 29 18 15 19 1 1 47 35 751
2019 11 to 20 years in the federal public service 13 26 16 20 22 2 1 40 43 785
2019 More than 20 years in the federal public service 17 19 20 17 24 1 2 37 42 399
2018 Less than 3 years in the federal public service 21 27 16 16 11 6 2 53 29 334
2018 3 to 10 years in the federal public service 14 27 18 19 21 1 0 41 40 542
2018 11 to 20 years in the federal public service 13 19 16 24 26 1 1 33 51 576
2018 More than 20 years in the federal public service 13 20 14 25 27 0 2 33 53 295
2017 Less than 3 years in the federal public service 24 29 14 13 7 10 4 61 23 479
2017 3 to 10 years in the federal public service 19 26 15 18 20 2 0 45 39 674
2017 11 to 20 years in the federal public service 9 25 17 20 25 3 2 36 47 769
2017 More than 20 years in the federal public service 10 24 15 16 29 1 4 36 48 374
2011 Less than 3 years in the federal public service 18 28 15 14 14 8 3 52 31 345
2011 3 to 10 years in the federal public service 15 22 17 19 24 2 1 38 45 1229
2011 11 to 20 years in the federal public service 10 21 16 20 30 1 2 32 51 805
2011 More than 20 years in the federal public service 10 16 14 19 36 1 3 27 58 608
2008 Less than 3 years in the federal public service 18 31 18 15 8 7 4 55 25 471
2008 3 to 10 years in the federal public service 14 29 15 20 20 1 1 44 41 1186
2008 11 to 20 years in the federal public service 12 26 15 19 26 1 1 39 46 692
2008 More than 20 years in the federal public service 14 21 16 16 30 0 3 36 48 640

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 59 22 8 2 0 1 8 89 2 503
2019 3 to 10 years in the federal public service 53 26 12 5 1 1 2 82 6 749
2019 11 to 20 years in the federal public service 52 26 12 5 2 1 2 80 7 783
2019 More than 20 years in the federal public service 59 22 10 3 1 0 5 85 4 398

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 59 11 6 3 2 3 16 86 7 502
2019 3 to 10 years in the federal public service 60 9 9 4 5 4 9 79 11 750
2019 11 to 20 years in the federal public service 55 11 6 5 4 3 15 81 12 782
2019 More than 20 years in the federal public service 63 8 6 3 3 2 16 86 7 399

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 19 14 3 2 2 7 79 6 502
2019 3 to 10 years in the federal public service 43 26 16 6 5 2 2 72 11 751
2019 11 to 20 years in the federal public service 40 28 17 8 3 2 2 70 11 782
2019 More than 20 years in the federal public service 48 21 16 7 2 2 4 74 9 398

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 19 10 6 1 3 7 81 8 497
2019 3 to 10 years in the federal public service 40 25 17 6 5 4 3 69 12 748
2019 11 to 20 years in the federal public service 38 24 20 9 4 2 3 65 14 781
2019 More than 20 years in the federal public service 47 19 15 7 3 4 5 72 11 397

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 55 12 11 4 5 5 9 78 10 498
2019 3 to 10 years in the federal public service 46 15 14 9 8 4 4 66 19 747
2019 11 to 20 years in the federal public service 40 16 16 10 9 3 4 62 22 781
2019 More than 20 years in the federal public service 49 14 10 9 7 4 7 71 18 398

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 69 12 7 1 1 2 8 89 3 500
2019 3 to 10 years in the federal public service 67 13 9 3 3 3 3 84 6 750
2019 11 to 20 years in the federal public service 62 15 11 4 2 3 4 82 7 779
2019 More than 20 years in the federal public service 63 15 7 4 2 3 6 86 6 398

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 82 4 3 0 1 3 7 95 1 501
2019 3 to 10 years in the federal public service 77 8 6 2 1 3 3 91 3 747
2019 11 to 20 years in the federal public service 71 10 5 3 2 6 3 89 5 778
2019 More than 20 years in the federal public service 74 9 4 2 2 3 6 91 5 399

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 80 5 2 0 1 2 10 96 1 500
2019 3 to 10 years in the federal public service 81 6 2 1 1 2 8 96 2 746
2019 11 to 20 years in the federal public service 76 7 3 1 1 4 8 95 2 779
2019 More than 20 years in the federal public service 77 4 3 1 0 3 12 96 1 397

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 33 11 6 1 0 0 82 7 502
2019 3 to 10 years in the federal public service 30 42 13 9 6 0 0 72 15 752
2019 11 to 20 years in the federal public service 30 40 15 9 5 0 0 70 15 776
2019 More than 20 years in the federal public service 31 40 15 9 5 0 0 71 14 396
2018 Less than 3 years in the federal public service 35 43 12 6 3 0 0 79 9 335
2018 3 to 10 years in the federal public service 28 40 13 12 7 0 0 68 19 541
2018 11 to 20 years in the federal public service 25 43 14 13 5 0 0 68 18 575
2018 More than 20 years in the federal public service 30 38 11 13 8 0 0 69 20 293
2017 Less than 3 years in the federal public service 39 43 9 7 2 0 0 83 8 478
2017 3 to 10 years in the federal public service 31 40 15 9 4 0 0 71 13 672
2017 11 to 20 years in the federal public service 24 44 13 13 5 1 0 69 18 768
2017 More than 20 years in the federal public service 28 45 12 10 5 0 0 73 15 374
2011 Less than 3 years in the federal public service 41 40 7 9 3 0 0 81 12 346
2011 3 to 10 years in the federal public service 30 39 13 10 7 0 0 69 17 1233
2011 11 to 20 years in the federal public service 28 39 12 14 8 0 0 66 22 806
2011 More than 20 years in the federal public service 30 40 11 10 9 0 0 70 19 608

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 56 27 12 3 2 0 0 83 5 503
2019 3 to 10 years in the federal public service 36 36 14 9 5 0 0 73 14 754
2019 11 to 20 years in the federal public service 36 35 15 8 5 0 0 71 14 782
2019 More than 20 years in the federal public service 40 30 17 9 4 0 0 70 13 397
2018 Less than 3 years in the federal public service 41 38 11 8 2 1 0 80 9 330
2018 3 to 10 years in the federal public service 35 35 14 11 5 0 0 70 16 539
2018 11 to 20 years in the federal public service 31 38 15 12 4 0 0 69 16 578
2018 More than 20 years in the federal public service 37 34 15 10 5 0 0 70 15 292
2017 Less than 3 years in the federal public service 48 34 11 4 3 0 0 82 7 478
2017 3 to 10 years in the federal public service 38 33 14 10 4 0 0 72 14 673
2017 11 to 20 years in the federal public service 31 40 14 9 5 0 0 71 15 767
2017 More than 20 years in the federal public service 33 42 13 8 5 0 0 74 13 373

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 34 10 3 1 1 0 86 4 499
2019 3 to 10 years in the federal public service 28 42 16 10 4 0 0 70 14 743
2019 11 to 20 years in the federal public service 27 40 18 10 3 0 1 68 14 773
2019 More than 20 years in the federal public service 29 42 15 9 4 0 1 72 13 393
2018 Less than 3 years in the federal public service 31 43 14 9 2 1 1 75 11 335
2018 3 to 10 years in the federal public service 24 38 17 14 6 0 1 62 21 538
2018 11 to 20 years in the federal public service 22 37 20 15 5 0 1 59 21 575
2018 More than 20 years in the federal public service 25 37 19 15 4 0 0 62 19 295
2017 Less than 3 years in the federal public service 40 41 11 4 3 0 1 82 7 479
2017 3 to 10 years in the federal public service 30 37 16 10 6 0 1 68 16 674
2017 11 to 20 years in the federal public service 22 41 18 13 6 0 0 64 19 766
2017 More than 20 years in the federal public service 24 41 17 11 5 0 1 66 17 374
2011 Less than 3 years in the federal public service 43 38 9 5 1 2 2 85 6 347
2011 3 to 10 years in the federal public service 33 41 15 7 3 1 0 75 10 1229
2011 11 to 20 years in the federal public service 28 41 16 11 4 1 0 69 15 809
2011 More than 20 years in the federal public service 29 41 15 8 6 0 1 71 15 608

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 37 39 14 4 1 3 1 80 6 502
2019 3 to 10 years in the federal public service 20 44 21 9 4 1 0 66 13 752
2019 11 to 20 years in the federal public service 18 47 19 10 3 2 1 67 14 780
2019 More than 20 years in the federal public service 21 43 20 10 3 1 1 66 13 397
2018 Less than 3 years in the federal public service 28 45 13 6 1 5 1 78 8 336
2018 3 to 10 years in the federal public service 18 40 24 9 7 2 0 60 16 542
2018 11 to 20 years in the federal public service 15 35 28 14 6 3 0 52 20 576
2018 More than 20 years in the federal public service 18 39 25 11 4 3 0 59 16 295
2017 Less than 3 years in the federal public service 29 43 15 5 2 6 0 77 7 479
2017 3 to 10 years in the federal public service 22 38 21 11 5 3 0 62 17 675
2017 11 to 20 years in the federal public service 15 39 25 12 6 3 0 56 19 769
2017 More than 20 years in the federal public service 18 37 21 14 5 4 1 58 20 375

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 24 9 3 1 1 0 86 5 501
2019 3 to 10 years in the federal public service 48 28 11 8 4 1 0 76 12 751
2019 11 to 20 years in the federal public service 40 33 15 8 4 0 0 73 12 781
2019 More than 20 years in the federal public service 43 33 13 5 6 0 0 76 11 397
2018 Less than 3 years in the federal public service 51 32 11 4 1 1 1 84 5 331
2018 3 to 10 years in the federal public service 44 33 10 7 5 0 0 77 13 541
2018 11 to 20 years in the federal public service 35 35 16 9 4 0 0 71 13 578
2018 More than 20 years in the federal public service 38 34 14 8 4 1 1 73 13 292
2017 Less than 3 years in the federal public service 58 27 9 4 1 2 0 86 5 478
2017 3 to 10 years in the federal public service 40 32 13 9 4 1 1 73 13 674
2017 11 to 20 years in the federal public service 35 37 14 9 4 1 1 73 13 765
2017 More than 20 years in the federal public service 34 38 14 9 3 0 1 73 12 373
2011 Less than 3 years in the federal public service 53 27 11 5 1 1 3 82 6 346
2011 3 to 10 years in the federal public service 40 37 9 8 4 1 0 78 13 1232
2011 11 to 20 years in the federal public service 35 39 13 8 5 0 0 74 13 807
2011 More than 20 years in the federal public service 36 34 14 8 6 0 1 71 15 606

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 32 10 3 2 1 0 85 5 501
2019 3 to 10 years in the federal public service 29 36 19 10 6 0 0 65 15 754
2019 11 to 20 years in the federal public service 25 37 20 12 6 0 0 62 18 779
2019 More than 20 years in the federal public service 24 34 22 13 7 0 0 59 20 397
2018 Less than 3 years in the federal public service 35 33 19 9 3 0 1 69 12 335
2018 3 to 10 years in the federal public service 28 36 18 11 7 0 0 64 18 544
2018 11 to 20 years in the federal public service 24 33 22 14 7 0 0 57 21 579
2018 More than 20 years in the federal public service 21 36 23 11 7 0 1 58 19 293
2017 Less than 3 years in the federal public service 36 43 13 4 3 1 0 80 6 478
2017 3 to 10 years in the federal public service 23 42 20 8 4 0 1 67 13 674
2017 11 to 20 years in the federal public service 24 38 21 10 6 0 1 63 16 768
2017 More than 20 years in the federal public service 17 40 25 12 4 0 1 58 17 375
2011 Less than 3 years in the federal public service 35 41 14 7 3 1 0 76 10 348
2011 3 to 10 years in the federal public service 25 41 19 9 5 0 1 67 14 1233
2011 11 to 20 years in the federal public service 24 35 22 11 6 0 1 60 18 807
2011 More than 20 years in the federal public service 21 37 20 12 9 0 2 59 21 611
2008 Less than 3 years in the federal public service 29 41 21 7 2 0 0 70 9 473
2008 3 to 10 years in the federal public service 21 38 22 12 7 0 0 59 19 1189
2008 11 to 20 years in the federal public service 17 33 25 16 7 0 1 51 24 692
2008 More than 20 years in the federal public service 18 31 24 14 12 0 2 49 27 638

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 16 7 3 1 2 4 88 5 501
2019 3 to 10 years in the federal public service 57 21 8 4 4 3 3 83 8 751
2019 11 to 20 years in the federal public service 52 23 9 5 5 3 3 80 11 778
2019 More than 20 years in the federal public service 52 24 10 4 2 4 3 82 7 397
2017 Less than 3 years in the federal public service 57 21 7 4 1 6 5 87 6 479
2017 3 to 10 years in the federal public service 47 23 10 7 6 4 4 76 13 676
2017 11 to 20 years in the federal public service 41 27 10 6 6 5 4 75 14 765
2017 More than 20 years in the federal public service 36 31 11 5 5 7 5 76 11 374
2011 Less than 3 years in the federal public service 51 26 8 3 1 6 5 87 5 345
2011 3 to 10 years in the federal public service 46 27 10 5 5 3 4 78 11 1234
2011 11 to 20 years in the federal public service 46 28 8 6 6 2 4 78 13 807
2011 More than 20 years in the federal public service 42 32 12 4 5 2 3 78 10 607

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in the federal public service 32 40 28 504
2019 3 to 10 years in the federal public service 11 57 32 753
2019 11 to 20 years in the federal public service 14 57 29 785
2019 More than 20 years in the federal public service 22 50 28 399
2018 Less than 3 years in the federal public service 12 57 31 334
2018 3 to 10 years in the federal public service 16 54 30 543
2018 11 to 20 years in the federal public service 14 57 29 579
2018 More than 20 years in the federal public service 21 54 26 294
2017 Less than 3 years in the federal public service 15 58 27 478
2017 3 to 10 years in the federal public service 14 58 29 676
2017 11 to 20 years in the federal public service 12 57 30 768
2017 More than 20 years in the federal public service 27 46 27 374
2011 Less than 3 years in the federal public service 24 46 29 347
2011 3 to 10 years in the federal public service 14 50 36 1235
2011 11 to 20 years in the federal public service 12 55 33 808
2011 More than 20 years in the federal public service 22 50 28 610

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in the federal public service 0 10 13 5 67 5 138
2019 3 to 10 years in the federal public service 4 28 41 13 7 6 86
2019 11 to 20 years in the federal public service 28 15 32 14 1 10 111
2019 More than 20 years in the federal public service 76 3 7 9 0 4 88
2018 Less than 3 years in the federal public service 0 15 18 6 54 7 56
2018 3 to 10 years in the federal public service 6 26 43 21 3 2 91
2018 11 to 20 years in the federal public service 14 24 39 16 0 8 90
2018 More than 20 years in the federal public service 71 7 10 6 0 5 60
2017 Less than 3 years in the federal public service 0 8 14 14 60 4 59
2017 3 to 10 years in the federal public service 8 32 32 18 2 8 97
2017 11 to 20 years in the federal public service 27 21 18 27 0 7 95
2017 More than 20 years in the federal public service 78 6 6 6 3 1 99
2011 Less than 3 years in the federal public service 0 10 24 25 9999 40 86
2011 3 to 10 years in the federal public service 7 16 33 29 9999 16 177
2011 11 to 20 years in the federal public service 10 16 38 24 9999 12 98
2011 More than 20 years in the federal public service 72 2 9 10 9999 7 134
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 37 8 4 1 0 0 87 5 503
2019 3 to 10 years in the federal public service 40 36 13 8 2 0 0 77 10 752
2019 11 to 20 years in the federal public service 39 39 12 7 2 0 0 78 10 778
2019 More than 20 years in the federal public service 38 43 14 3 2 0 0 81 5 395
2018 Less than 3 years in the federal public service 41 44 9 5 1 0 0 86 6 336
2018 3 to 10 years in the federal public service 38 41 13 6 2 0 0 79 8 541
2018 11 to 20 years in the federal public service 41 40 11 6 2 0 0 81 8 578
2018 More than 20 years in the federal public service 39 46 8 4 1 0 0 86 6 295
2017 Less than 3 years in the federal public service 43 42 10 4 2 0 0 84 6 479
2017 3 to 10 years in the federal public service 37 41 12 7 3 0 0 78 10 676
2017 11 to 20 years in the federal public service 34 46 11 5 4 0 0 80 9 769
2017 More than 20 years in the federal public service 34 45 11 7 4 1 0 79 10 375
2011 Less than 3 years in the federal public service 44 39 8 5 3 0 0 84 8 347
2011 3 to 10 years in the federal public service 36 41 11 7 3 0 0 78 11 1235
2011 11 to 20 years in the federal public service 35 41 11 6 6 1 0 77 12 809
2011 More than 20 years in the federal public service 38 39 12 5 5 1 0 78 10 610
2008 Less than 3 years in the federal public service 49 39 7 3 2 1 0 88 5 473
2008 3 to 10 years in the federal public service 45 40 8 5 2 0 0 85 7 1190
2008 11 to 20 years in the federal public service 45 36 10 5 3 0 0 82 7 692
2008 More than 20 years in the federal public service 50 35 7 5 2 1 0 86 7 639

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 39 8 3 2 2 0 86 5 503
2019 3 to 10 years in the federal public service 25 42 17 11 5 1 0 67 16 752
2019 11 to 20 years in the federal public service 25 43 19 9 3 1 0 69 12 785
2019 More than 20 years in the federal public service 26 43 18 10 3 0 0 69 13 397
2018 Less than 3 years in the federal public service 30 40 17 8 3 2 0 72 11 335
2018 3 to 10 years in the federal public service 21 40 20 13 5 0 0 62 18 542
2018 11 to 20 years in the federal public service 19 47 18 13 3 1 0 66 16 572
2018 More than 20 years in the federal public service 23 36 23 11 5 1 0 60 17 294
2017 Less than 3 years in the federal public service 25 46 14 10 3 2 0 73 13 478
2017 3 to 10 years in the federal public service 19 40 20 13 8 0 0 59 21 675
2017 11 to 20 years in the federal public service 14 42 22 14 6 1 0 57 21 765
2017 More than 20 years in the federal public service 18 40 25 12 5 0 0 58 17 375
2011 Less than 3 years in the federal public service 28 37 14 12 7 2 0 67 19 347
2011 3 to 10 years in the federal public service 18 37 16 16 12 1 0 56 29 1236
2011 11 to 20 years in the federal public service 17 32 17 18 15 1 0 50 33 805
2011 More than 20 years in the federal public service 15 35 17 16 16 0 0 50 33 610

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 5 17 32 26 17 2 1 44 23 502
2019 3 to 10 years in the federal public service 7 27 40 18 6 0 2 24 35 752
2019 11 to 20 years in the federal public service 9 30 38 17 4 0 1 22 40 781
2019 More than 20 years in the federal public service 9 24 43 18 5 0 1 24 33 398
2018 Less than 3 years in the federal public service 6 21 34 27 7 4 2 35 29 332
2018 3 to 10 years in the federal public service 12 31 37 14 5 0 1 19 43 543
2018 11 to 20 years in the federal public service 13 35 35 14 3 0 1 17 48 576
2018 More than 20 years in the federal public service 10 30 37 18 3 1 1 22 40 294
2017 Less than 3 years in the federal public service 7 16 33 25 15 1 3 41 24 476
2017 3 to 10 years in the federal public service 11 28 37 14 7 0 2 22 40 676
2017 11 to 20 years in the federal public service 11 30 43 11 3 0 2 14 42 765
2017 More than 20 years in the federal public service 8 32 35 15 7 0 2 23 42 373
2011 Less than 3 years in the federal public service 8 18 34 19 15 2 4 36 28 346
2011 3 to 10 years in the federal public service 15 29 33 15 6 1 2 22 45 1229
2011 11 to 20 years in the federal public service 18 32 31 13 4 0 1 17 51 805
2011 More than 20 years in the federal public service 16 30 35 13 4 0 2 18 47 605
2008 Less than 3 years in the federal public service 5 17 32 24 14 0 6 41 24 473
2008 3 to 10 years in the federal public service 9 27 35 20 7 1 2 28 36 1188
2008 11 to 20 years in the federal public service 10 26 41 16 5 0 2 21 37 688
2008 More than 20 years in the federal public service 7 25 37 22 7 0 2 29 33 637

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 2 9 16 31 34 6 3 71 12 500
2019 3 to 10 years in the federal public service 6 18 31 29 13 2 2 44 25 747
2019 11 to 20 years in the federal public service 8 18 35 28 10 1 1 39 26 779
2019 More than 20 years in the federal public service 10 16 35 26 11 1 2 38 26 397
2018 Less than 3 years in the federal public service 5 11 25 31 21 6 2 55 17 332
2018 3 to 10 years in the federal public service 10 23 30 23 11 1 1 36 34 540
2018 11 to 20 years in the federal public service 12 23 33 21 8 1 2 30 36 574
2018 More than 20 years in the federal public service 9 23 34 22 10 2 1 33 32 293
2017 Less than 3 years in the federal public service 4 10 22 29 25 5 6 61 15 473
2017 3 to 10 years in the federal public service 9 19 28 26 13 1 3 41 30 675
2017 11 to 20 years in the federal public service 10 24 33 22 7 1 3 30 36 758
2017 More than 20 years in the federal public service 12 21 31 21 9 2 3 32 36 372
2011 Less than 3 years in the federal public service 12 17 21 17 21 5 6 43 33 347
2011 3 to 10 years in the federal public service 18 24 27 16 10 2 3 28 44 1225
2011 11 to 20 years in the federal public service 19 27 27 17 7 1 2 24 48 805
2011 More than 20 years in the federal public service 21 28 28 14 6 1 2 21 51 604
2008 Less than 3 years in the federal public service 3 9 18 31 26 5 8 65 14 474
2008 3 to 10 years in the federal public service 7 17 28 27 15 2 4 45 25 1189
2008 11 to 20 years in the federal public service 9 17 33 27 11 2 3 39 26 688
2008 More than 20 years in the federal public service 7 18 30 28 14 1 3 44 26 639

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 10 18 28 19 19 5 3 40 29 500
2019 3 to 10 years in the federal public service 16 30 30 15 6 1 2 21 48 751
2019 11 to 20 years in the federal public service 17 28 30 17 5 1 2 22 47 780
2019 More than 20 years in the federal public service 20 27 30 14 8 0 2 22 48 399
2018 Less than 3 years in the federal public service 14 20 34 19 7 2 3 28 36 332
2018 3 to 10 years in the federal public service 20 27 30 14 7 1 1 21 48 539
2018 11 to 20 years in the federal public service 23 26 29 14 5 1 1 20 50 576
2018 More than 20 years in the federal public service 22 31 26 15 5 1 1 20 54 291
2017 Less than 3 years in the federal public service 13 21 27 18 13 4 5 34 36 477
2017 3 to 10 years in the federal public service 18 27 28 15 7 2 4 23 48 676
2017 11 to 20 years in the federal public service 21 28 29 14 4 1 4 19 51 764
2017 More than 20 years in the federal public service 19 32 29 13 5 1 2 18 52 372
2011 Less than 3 years in the federal public service 9 23 25 17 14 6 6 36 36 346
2011 3 to 10 years in the federal public service 17 23 31 16 8 2 4 25 42 1226
2011 11 to 20 years in the federal public service 18 26 27 17 7 2 3 25 47 806
2011 More than 20 years in the federal public service 22 25 27 16 5 1 3 22 49 604
2008 Less than 3 years in the federal public service 8 17 27 24 14 3 7 42 27 473
2008 3 to 10 years in the federal public service 14 23 29 18 11 1 4 30 39 1185
2008 11 to 20 years in the federal public service 18 22 30 20 7 0 3 28 41 686
2008 More than 20 years in the federal public service 14 25 30 16 11 1 3 28 41 638

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 2 5 22 29 36 4 1 69 8 497
2019 3 to 10 years in the federal public service 5 13 38 31 11 0 2 43 18 749
2019 11 to 20 years in the federal public service 5 16 38 31 9 1 1 40 21 776
2019 More than 20 years in the federal public service 5 19 41 25 9 0 1 35 24 398
2018 Less than 3 years in the federal public service 2 7 30 37 18 2 3 59 10 332
2018 3 to 10 years in the federal public service 8 18 32 29 12 0 1 42 26 537
2018 11 to 20 years in the federal public service 8 21 42 21 6 0 2 27 30 575
2018 More than 20 years in the federal public service 7 21 43 22 6 0 1 28 28 294
2017 Less than 3 years in the federal public service 3 8 23 35 25 2 4 64 12 474
2017 3 to 10 years in the federal public service 6 14 34 30 13 1 3 44 21 674
2017 11 to 20 years in the federal public service 7 17 41 24 7 1 3 32 25 760
2017 More than 20 years in the federal public service 7 17 43 24 7 0 2 31 25 374
2011 Less than 3 years in the federal public service 2 9 20 36 26 2 5 67 12 347
2011 3 to 10 years in the federal public service 7 13 33 30 13 0 3 45 21 1229
2011 11 to 20 years in the federal public service 8 17 37 27 8 1 3 36 26 806
2011 More than 20 years in the federal public service 12 18 37 22 8 0 2 31 31 606
2008 Less than 3 years in the federal public service 3 7 26 32 25 1 6 62 10 472
2008 3 to 10 years in the federal public service 5 14 34 31 13 1 2 45 19 1186
2008 11 to 20 years in the federal public service 6 18 34 29 9 0 3 40 25 685
2008 More than 20 years in the federal public service 7 14 39 27 10 0 3 39 21 638

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 4 9 18 27 34 5 3 66 14 498
2019 3 to 10 years in the federal public service 13 19 31 22 13 0 2 35 33 751
2019 11 to 20 years in the federal public service 18 25 31 20 5 0 1 26 43 779
2019 More than 20 years in the federal public service 17 26 35 14 7 0 2 21 43 399
2018 Less than 3 years in the federal public service 10 16 28 24 14 4 4 41 28 333
2018 3 to 10 years in the federal public service 21 25 29 17 6 1 1 23 47 542
2018 11 to 20 years in the federal public service 23 29 27 14 5 0 1 19 53 578
2018 More than 20 years in the federal public service 18 29 33 14 5 1 1 19 47 293
2017 Less than 3 years in the federal public service 7 11 24 27 24 2 6 55 19 474
2017 3 to 10 years in the federal public service 15 23 28 19 10 1 4 31 40 677
2017 11 to 20 years in the federal public service 14 28 32 17 6 0 3 23 43 762
2017 More than 20 years in the federal public service 13 29 34 14 8 1 2 23 43 375
2011 Less than 3 years in the federal public service 7 16 25 21 22 3 6 48 25 346
2011 3 to 10 years in the federal public service 14 24 28 19 11 0 4 31 39 1230
2011 11 to 20 years in the federal public service 22 27 25 16 7 1 3 24 50 807
2011 More than 20 years in the federal public service 24 27 29 13 6 0 2 19 52 607
2008 Less than 3 years in the federal public service 2 11 25 28 23 3 8 58 14 473
2008 3 to 10 years in the federal public service 11 20 29 22 14 1 3 37 33 1183
2008 11 to 20 years in the federal public service 12 29 31 17 8 0 3 26 42 687
2008 More than 20 years in the federal public service 15 31 28 15 8 0 3 24 47 638

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 2 6 11 24 42 9 6 78 9 497
2019 3 to 10 years in the federal public service 2 10 23 36 23 2 3 63 13 747
2019 11 to 20 years in the federal public service 4 11 28 33 20 1 3 55 15 780
2019 More than 20 years in the federal public service 7 9 26 36 19 0 3 57 16 394
2018 Less than 3 years in the federal public service 3 9 19 26 30 9 5 64 14 330
2018 3 to 10 years in the federal public service 8 9 27 31 21 1 2 54 18 536
2018 11 to 20 years in the federal public service 7 14 27 32 16 2 2 51 21 572
2018 More than 20 years in the federal public service 4 11 25 36 19 1 3 58 16 290
2017 Less than 3 years in the federal public service 3 6 12 26 35 10 8 74 11 472
2017 3 to 10 years in the federal public service 4 11 20 33 25 2 6 62 16 677
2017 11 to 20 years in the federal public service 2 9 25 36 19 2 6 60 13 761
2017 More than 20 years in the federal public service 3 8 25 37 18 1 7 60 13 373
2011 Less than 3 years in the federal public service 3 8 16 22 33 9 10 67 13 347
2011 3 to 10 years in the federal public service 4 9 23 32 24 2 7 61 14 1225
2011 11 to 20 years in the federal public service 6 7 21 35 22 1 8 63 14 805
2011 More than 20 years in the federal public service 5 10 23 35 18 2 7 59 16 605
2008 Less than 3 years in the federal public service 2 9 17 25 28 6 13 65 13 473
2008 3 to 10 years in the federal public service 5 8 23 31 23 3 7 60 14 1186
2008 11 to 20 years in the federal public service 4 11 23 35 21 1 5 59 16 685
2008 More than 20 years in the federal public service 4 11 27 34 19 1 5 56 15 636

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 6 13 23 22 25 6 3 52 22 500
2019 3 to 10 years in the federal public service 15 23 34 17 7 1 2 25 40 746
2019 11 to 20 years in the federal public service 16 28 32 15 6 1 2 22 46 779
2019 More than 20 years in the federal public service 18 31 30 13 7 1 2 20 50 397
2018 Less than 3 years in the federal public service 12 22 32 18 7 6 3 28 38 332
2018 3 to 10 years in the federal public service 22 24 30 15 6 1 2 22 48 542
2018 11 to 20 years in the federal public service 21 32 27 14 4 1 2 18 54 577
2018 More than 20 years in the federal public service 22 29 33 9 4 1 2 14 52 294
2017 Less than 3 years in the federal public service 10 21 27 17 14 5 7 35 35 478
2017 3 to 10 years in the federal public service 18 26 31 14 6 2 3 21 47 677
2017 11 to 20 years in the federal public service 19 31 31 10 4 1 4 16 52 761
2017 More than 20 years in the federal public service 20 29 34 10 4 1 2 14 51 373

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 5 13 25 25 28 3 2 56 19 500
2019 3 to 10 years in the federal public service 8 19 32 24 14 1 3 39 28 750
2019 11 to 20 years in the federal public service 10 20 33 24 10 1 1 35 31 784
2019 More than 20 years in the federal public service 7 15 34 30 11 1 3 42 23 398

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 33 15 8 3 7 0 71 12 499
2019 3 to 10 years in the federal public service 13 30 26 21 9 2 0 43 31 747
2019 11 to 20 years in the federal public service 11 32 27 20 9 2 0 44 29 782
2019 More than 20 years in the federal public service 9 34 27 21 9 1 0 43 30 395

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 63 23 8 4 2 0 0 86 6 500
2019 3 to 10 years in the federal public service 43 33 9 8 5 1 0 77 14 750
2019 11 to 20 years in the federal public service 42 28 11 13 5 1 0 71 18 782
2019 More than 20 years in the federal public service 44 30 11 10 5 0 0 74 15 398
2018 Less than 3 years in the federal public service 46 34 8 8 2 2 0 82 9 331
2018 3 to 10 years in the federal public service 41 29 11 11 6 1 0 71 18 539
2018 11 to 20 years in the federal public service 34 33 13 13 7 1 0 67 20 578
2018 More than 20 years in the federal public service 41 30 10 11 7 0 0 71 19 293
2017 Less than 3 years in the federal public service 51 29 9 7 2 1 1 82 9 479
2017 3 to 10 years in the federal public service 45 28 11 8 7 0 0 73 15 677
2017 11 to 20 years in the federal public service 33 36 12 10 8 1 1 70 18 768
2017 More than 20 years in the federal public service 37 38 9 10 5 1 0 76 15 374

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 69 23 4 3 1 0 0 93 4 500
2019 3 to 10 years in the federal public service 49 36 9 5 2 0 0 84 7 750
2019 11 to 20 years in the federal public service 47 34 9 6 3 0 0 81 9 782
2019 More than 20 years in the federal public service 45 40 9 4 2 0 0 85 5 399
2018 Less than 3 years in the federal public service 55 36 4 5 0 0 0 91 5 332
2018 3 to 10 years in the federal public service 47 38 6 6 2 0 0 85 8 543
2018 11 to 20 years in the federal public service 39 40 10 7 3 0 0 80 10 578
2018 More than 20 years in the federal public service 48 37 6 7 2 0 0 85 9 294
2017 Less than 3 years in the federal public service 57 34 4 4 1 0 0 91 5 477
2017 3 to 10 years in the federal public service 47 38 7 5 3 0 0 85 8 674
2017 11 to 20 years in the federal public service 40 41 10 6 3 0 0 81 9 769
2017 More than 20 years in the federal public service 38 45 8 5 3 1 0 84 8 373

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 30 5 3 1 1 0 91 4 500
2019 3 to 10 years in the federal public service 41 42 10 4 2 1 0 83 6 751
2019 11 to 20 years in the federal public service 40 38 13 7 2 0 0 78 9 782
2019 More than 20 years in the federal public service 43 39 13 4 1 0 0 81 5 398
2018 Less than 3 years in the federal public service 49 40 7 2 0 2 0 91 2 333
2018 3 to 10 years in the federal public service 40 40 12 5 3 0 0 80 7 544
2018 11 to 20 years in the federal public service 33 47 12 5 2 1 0 81 7 579
2018 More than 20 years in the federal public service 38 41 14 5 2 0 0 79 7 294

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 31 5 2 1 2 0 92 3 501
2019 3 to 10 years in the federal public service 39 39 14 4 3 2 0 79 7 748
2019 11 to 20 years in the federal public service 33 42 15 6 2 2 0 76 8 779
2019 More than 20 years in the federal public service 35 41 13 6 2 2 1 78 9 397
2018 Less than 3 years in the federal public service 49 38 8 4 0 1 0 88 4 329
2018 3 to 10 years in the federal public service 38 41 13 4 2 1 0 81 6 539
2018 11 to 20 years in the federal public service 33 42 16 5 2 2 0 76 7 571
2018 More than 20 years in the federal public service 35 43 15 6 1 1 0 78 7 291
2017 Less than 3 years in the federal public service 51 37 6 2 1 2 1 91 2 478
2017 3 to 10 years in the federal public service 40 39 14 3 2 1 0 81 5 675
2017 11 to 20 years in the federal public service 31 47 12 5 2 2 0 80 8 767
2017 More than 20 years in the federal public service 32 44 16 4 2 2 0 78 6 371
2011 Less than 3 years in the federal public service 44 41 6 3 1 5 0 89 5 346
2011 3 to 10 years in the federal public service 34 38 16 6 3 3 0 74 10 1232
2011 11 to 20 years in the federal public service 28 39 17 7 5 3 1 70 13 808
2011 More than 20 years in the federal public service 24 39 21 8 6 2 0 65 14 608

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 56 26 9 3 1 4 1 86 4 503
2019 3 to 10 years in the federal public service 40 32 19 3 2 4 1 75 6 747
2019 11 to 20 years in the federal public service 33 38 18 5 2 4 1 74 7 778
2019 More than 20 years in the federal public service 41 38 14 3 1 3 0 81 5 397
2018 Less than 3 years in the federal public service 43 34 13 3 2 4 1 81 5 327
2018 3 to 10 years in the federal public service 35 35 18 6 2 3 0 73 8 539
2018 11 to 20 years in the federal public service 28 36 22 6 3 4 0 67 9 575
2018 More than 20 years in the federal public service 34 42 15 5 1 3 0 79 6 291
2017 Less than 3 years in the federal public service 47 29 12 2 1 8 1 83 3 478
2017 3 to 10 years in the federal public service 33 35 18 4 3 6 0 73 8 673
2017 11 to 20 years in the federal public service 29 38 19 5 3 4 1 71 9 769
2017 More than 20 years in the federal public service 34 38 17 3 2 5 1 77 5 371

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 74 20 2 2 1 0 0 95 3 502
2019 3 to 10 years in the federal public service 55 33 7 3 2 0 0 88 5 750
2019 11 to 20 years in the federal public service 46 37 10 5 2 0 0 82 8 781
2019 More than 20 years in the federal public service 51 33 10 4 1 1 0 85 5 399
2018 Less than 3 years in the federal public service 66 28 3 2 0 0 0 94 3 327
2018 3 to 10 years in the federal public service 48 34 11 4 2 0 0 83 6 537
2018 11 to 20 years in the federal public service 39 41 13 4 2 0 0 81 6 572
2018 More than 20 years in the federal public service 44 35 12 6 2 0 0 79 8 289
2017 Less than 3 years in the federal public service 66 29 3 1 0 0 0 95 1 479
2017 3 to 10 years in the federal public service 47 37 9 4 2 0 0 85 6 675
2017 11 to 20 years in the federal public service 37 45 9 5 3 0 0 82 8 768
2017 More than 20 years in the federal public service 38 42 9 6 4 1 1 81 10 375
2011 Less than 3 years in the federal public service 55 31 8 4 2 1 0 87 5 347
2011 3 to 10 years in the federal public service 39 38 12 6 4 0 0 78 10 1233
2011 11 to 20 years in the federal public service 31 37 15 8 8 0 0 68 16 806
2011 More than 20 years in the federal public service 30 35 17 10 8 0 0 65 18 607
2008 Less than 3 years in the federal public service 55 35 5 3 1 1 0 91 4 472
2008 3 to 10 years in the federal public service 36 39 13 8 3 0 0 76 11 1190
2008 11 to 20 years in the federal public service 32 36 15 10 6 1 0 69 17 691
2008 More than 20 years in the federal public service 36 41 9 9 5 0 0 77 14 639

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 23 12 4 2 8 7 79 7 500
2019 3 to 10 years in the federal public service 27 28 20 11 6 5 3 60 18 750
2019 11 to 20 years in the federal public service 23 34 19 9 7 4 3 62 17 783
2019 More than 20 years in the federal public service 23 37 18 12 4 4 3 64 17 398
2018 Less than 3 years in the federal public service 25 26 21 8 2 12 6 63 12 332
2018 3 to 10 years in the federal public service 19 32 20 13 9 6 2 55 23 544
2018 11 to 20 years in the federal public service 15 36 24 12 7 3 2 54 20 578
2018 More than 20 years in the federal public service 20 35 22 12 6 3 2 58 19 292
2017 Less than 3 years in the federal public service 28 27 16 6 3 12 8 69 11 478
2017 3 to 10 years in the federal public service 24 32 19 9 8 4 4 61 19 676
2017 11 to 20 years in the federal public service 19 32 22 11 9 4 3 55 22 768
2017 More than 20 years in the federal public service 21 34 16 13 11 3 3 58 25 372

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 28 13 7 2 5 3 76 10 502
2019 3 to 10 years in the federal public service 26 38 14 11 6 3 2 68 18 750
2019 11 to 20 years in the federal public service 25 36 17 12 5 4 1 65 17 784
2019 More than 20 years in the federal public service 29 34 19 8 5 4 1 66 14 397
2018 Less than 3 years in the federal public service 30 33 11 14 6 5 1 68 20 335
2018 3 to 10 years in the federal public service 24 34 19 13 7 2 1 60 20 539
2018 11 to 20 years in the federal public service 26 34 18 14 5 2 1 62 19 575
2018 More than 20 years in the federal public service 26 36 16 13 6 4 0 64 19 294
2017 Less than 3 years in the federal public service 35 30 11 10 4 8 2 73 15 477
2017 3 to 10 years in the federal public service 31 33 17 11 5 3 1 66 17 675
2017 11 to 20 years in the federal public service 24 37 18 12 5 3 1 64 17 766
2017 More than 20 years in the federal public service 26 36 17 10 5 5 1 66 16 373
2011 Less than 3 years in the federal public service 30 29 12 12 4 8 4 67 18 346
2011 3 to 10 years in the federal public service 31 28 16 10 7 6 2 64 19 1234
2011 11 to 20 years in the federal public service 25 35 15 12 8 4 1 64 21 808
2011 More than 20 years in the federal public service 28 29 16 12 10 4 1 60 23 609
2008 Less than 3 years in the federal public service 29 32 15 9 6 7 2 67 17 474
2008 3 to 10 years in the federal public service 27 32 12 15 8 4 2 63 25 1188
2008 11 to 20 years in the federal public service 24 31 16 12 11 4 2 58 25 692
2008 More than 20 years in the federal public service 29 34 14 10 7 3 2 67 18 638

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 47 31 14 3 1 4 1 82 4 498
2019 3 to 10 years in the federal public service 29 35 21 8 3 3 0 66 12 751
2019 11 to 20 years in the federal public service 26 38 22 8 3 2 0 66 12 781
2019 More than 20 years in the federal public service 27 36 21 11 4 1 0 64 15 396
2018 Less than 3 years in the federal public service 36 35 18 7 1 3 0 73 8 335
2018 3 to 10 years in the federal public service 25 32 30 8 3 2 0 58 12 542
2018 11 to 20 years in the federal public service 19 38 27 12 2 1 0 58 15 576
2018 More than 20 years in the federal public service 19 36 29 9 4 2 0 57 13 294

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 22 16 5 3 16 3 70 10 501
2019 3 to 10 years in the federal public service 17 19 23 16 11 12 1 42 31 746
2019 11 to 20 years in the federal public service 13 22 22 16 15 10 3 40 35 783
2019 More than 20 years in the federal public service 17 23 25 18 9 6 1 44 29 398
2018 Less than 3 years in the federal public service 21 27 15 10 8 18 2 60 22 335
2018 3 to 10 years in the federal public service 14 17 22 22 15 9 2 35 41 541
2018 11 to 20 years in the federal public service 11 25 24 17 14 8 1 39 35 575
2018 More than 20 years in the federal public service 17 23 23 18 11 6 2 43 32 293
2017 Less than 3 years in the federal public service 18 23 18 7 6 25 3 57 18 478
2017 3 to 10 years in the federal public service 11 19 23 16 14 15 2 37 35 676
2017 11 to 20 years in the federal public service 10 20 22 16 18 12 2 35 40 766
2017 More than 20 years in the federal public service 10 19 23 21 12 12 4 34 39 374
2011 Less than 3 years in the federal public service 15 19 21 10 7 21 6 47 24 347
2011 3 to 10 years in the federal public service 12 20 21 16 15 14 3 38 37 1230
2011 11 to 20 years in the federal public service 10 18 20 20 21 10 2 32 46 809
2011 More than 20 years in the federal public service 11 17 19 19 20 11 3 33 45 609

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 55 33 4 6 2 0 0 89 7 503
2019 3 to 10 years in the federal public service 34 45 7 10 4 0 0 79 14 753
2019 11 to 20 years in the federal public service 33 45 7 14 2 0 0 77 16 782
2019 More than 20 years in the federal public service 33 47 6 11 3 0 0 80 14 398
2017 Less than 3 years in the federal public service 34 48 6 10 3 0 0 82 13 479
2017 3 to 10 years in the federal public service 28 49 7 11 6 0 0 77 17 677
2017 11 to 20 years in the federal public service 24 51 5 14 5 0 0 75 19 767
2017 More than 20 years in the federal public service 31 48 5 12 4 0 0 79 16 375
2011 Less than 3 years in the federal public service 45 44 3 7 1 0 0 88 8 348
2011 3 to 10 years in the federal public service 42 43 5 8 2 0 0 85 10 1233
2011 11 to 20 years in the federal public service 38 44 6 8 4 0 0 81 13 806
2011 More than 20 years in the federal public service 40 44 4 9 3 0 0 84 12 607
2008 Less than 3 years in the federal public service 49 44 4 3 1 0 0 93 3 473
2008 3 to 10 years in the federal public service 45 43 3 7 2 0 0 88 9 1189
2008 11 to 20 years in the federal public service 45 42 4 7 1 0 0 88 8 692
2008 More than 20 years in the federal public service 49 39 3 7 2 0 0 88 9 640

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 28 5 5 2 0 0 88 6 501
2019 3 to 10 years in the federal public service 52 33 6 7 2 0 0 84 9 752
2019 11 to 20 years in the federal public service 51 35 6 7 2 0 0 85 9 782
2019 More than 20 years in the federal public service 48 40 4 6 2 0 0 89 7 399
2017 Less than 3 years in the federal public service 52 32 6 7 2 0 0 84 10 479
2017 3 to 10 years in the federal public service 48 37 5 6 3 0 0 85 10 677
2017 11 to 20 years in the federal public service 46 39 6 7 3 0 0 85 9 769
2017 More than 20 years in the federal public service 50 37 5 6 2 0 0 87 8 374
2011 Less than 3 years in the federal public service 53 34 5 6 1 0 0 88 8 345
2011 3 to 10 years in the federal public service 50 33 6 7 3 0 0 84 10 1228
2011 11 to 20 years in the federal public service 50 36 5 5 2 0 0 87 8 805
2011 More than 20 years in the federal public service 49 37 5 6 2 0 0 87 9 610

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 26 4 3 1 0 1 92 4 499
2019 3 to 10 years in the federal public service 53 33 8 4 2 0 0 87 5 745
2019 11 to 20 years in the federal public service 55 33 6 4 1 0 0 88 5 778
2019 More than 20 years in the federal public service 54 34 8 3 1 0 0 88 4 397
2017 Less than 3 years in the federal public service 59 33 4 4 0 0 0 92 4 476
2017 3 to 10 years in the federal public service 56 34 5 3 1 0 0 90 4 675
2017 11 to 20 years in the federal public service 51 38 7 3 1 0 0 89 4 767
2017 More than 20 years in the federal public service 52 38 4 5 1 0 0 89 6 374

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 76 13 3 4 2 0 1 90 6 502
2019 3 to 10 years in the federal public service 61 21 5 8 4 0 1 83 12 755
2019 11 to 20 years in the federal public service 59 22 7 7 4 0 2 82 11 784
2019 More than 20 years in the federal public service 57 19 8 7 6 0 2 78 13 399
2017 Less than 3 years in the federal public service 67 21 5 4 3 0 0 88 7 478
2017 3 to 10 years in the federal public service 61 19 7 8 4 0 1 81 12 677
2017 11 to 20 years in the federal public service 58 22 5 8 5 0 2 82 13 768
2017 More than 20 years in the federal public service 59 20 7 8 5 0 1 80 14 374
2011 Less than 3 years in the federal public service 73 13 5 4 3 0 1 87 7 348
2011 3 to 10 years in the federal public service 67 16 5 7 4 0 2 84 11 1233
2011 11 to 20 years in the federal public service 62 17 5 6 7 0 3 81 14 806
2011 More than 20 years in the federal public service 67 17 5 6 4 0 1 85 10 606
2008 Less than 3 years in the federal public service 73 15 4 5 2 0 1 89 7 473
2008 3 to 10 years in the federal public service 65 17 5 7 4 0 1 84 11 1189
2008 11 to 20 years in the federal public service 67 15 5 7 4 0 1 84 11 691
2008 More than 20 years in the federal public service 70 15 4 5 4 0 1 86 9 638

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 71 15 6 3 3 0 2 88 6 499
2019 3 to 10 years in the federal public service 62 17 8 6 4 0 2 82 10 752
2019 11 to 20 years in the federal public service 57 21 9 6 5 0 3 80 11 782
2019 More than 20 years in the federal public service 53 21 11 6 5 1 3 77 12 397
2017 Less than 3 years in the federal public service 67 17 5 5 3 0 3 87 8 479
2017 3 to 10 years in the federal public service 63 18 8 5 3 0 3 83 9 677
2017 11 to 20 years in the federal public service 56 22 7 6 5 0 4 82 12 769
2017 More than 20 years in the federal public service 56 19 8 7 6 1 4 79 13 374
2011 Less than 3 years in the federal public service 69 11 7 4 4 1 6 85 8 347
2011 3 to 10 years in the federal public service 65 16 5 5 4 0 4 85 10 1229
2011 11 to 20 years in the federal public service 59 15 6 7 7 0 6 78 16 807
2011 More than 20 years in the federal public service 62 17 6 5 5 0 5 83 11 610
2008 Less than 3 years in the federal public service 69 13 5 5 4 0 3 85 10 472
2008 3 to 10 years in the federal public service 59 15 5 6 6 0 8 81 13 1188
2008 11 to 20 years in the federal public service 55 15 8 6 8 1 6 76 15 689
2008 More than 20 years in the federal public service 57 15 8 7 5 1 7 78 13 640

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 82 9 3 1 3 0 2 93 3 503
2019 3 to 10 years in the federal public service 79 10 4 2 3 0 3 91 5 750
2019 11 to 20 years in the federal public service 73 12 5 3 4 0 3 87 7 776
2019 More than 20 years in the federal public service 71 14 6 2 3 0 4 89 5 397
2017 Less than 3 years in the federal public service 79 13 2 1 1 0 3 95 3 478
2017 3 to 10 years in the federal public service 77 13 4 1 2 0 3 92 4 674
2017 11 to 20 years in the federal public service 72 14 5 2 3 0 3 89 6 766
2017 More than 20 years in the federal public service 72 14 5 2 3 0 3 89 5 374
2011 Less than 3 years in the federal public service 77 9 3 1 3 0 6 92 5 346
2011 3 to 10 years in the federal public service 76 12 3 2 3 0 5 92 5 1231
2011 11 to 20 years in the federal public service 71 11 3 3 6 0 5 86 10 804
2011 More than 20 years in the federal public service 71 12 5 3 3 0 5 88 6 611
2008 Less than 3 years in the federal public service 81 8 3 2 2 1 3 92 5 473
2008 3 to 10 years in the federal public service 74 8 4 2 4 0 8 89 7 1189
2008 11 to 20 years in the federal public service 71 9 5 3 5 0 6 86 9 691
2008 More than 20 years in the federal public service 74 8 3 4 5 1 6 87 9 639

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 47 20 11 4 2 14 2 79 7 502
2019 3 to 10 years in the federal public service 39 27 17 5 3 7 2 72 9 752
2019 11 to 20 years in the federal public service 37 27 14 7 4 7 3 72 12 785
2019 More than 20 years in the federal public service 36 30 17 8 3 4 3 70 11 399

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 45 11 7 2 1 1 80 9 503
2019 3 to 10 years in the federal public service 31 48 13 6 1 0 1 80 7 753
2019 11 to 20 years in the federal public service 37 50 7 4 1 0 1 89 4 783
2019 More than 20 years in the federal public service 42 45 7 4 1 0 2 88 4 399

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 64 20 7 1 0 6 1 91 1 504
2019 3 to 10 years in the federal public service 55 26 11 3 1 4 1 85 4 753
2019 11 to 20 years in the federal public service 52 28 10 3 1 4 1 85 4 783
2019 More than 20 years in the federal public service 54 26 10 3 1 4 2 85 4 399

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 6 94 503
2019 3 to 10 years in the federal public service 8 92 751
2019 11 to 20 years in the federal public service 11 89 784
2019 More than 20 years in the federal public service 5 95 398
2018 Less than 3 years in the federal public service 6 94 336
2018 3 to 10 years in the federal public service 11 89 545
2018 11 to 20 years in the federal public service 10 90 577
2018 More than 20 years in the federal public service 10 90 293

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 55 45 27
2019 3 to 10 years in the federal public service 56 44 58
2019 11 to 20 years in the federal public service 59 41 76
2019 More than 20 years in the federal public service 35 65 20
2018 Less than 3 years in the federal public service 64 36 21
2018 3 to 10 years in the federal public service 49 51 62
2018 11 to 20 years in the federal public service 49 51 60
2018 More than 20 years in the federal public service 42 58 27

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 43 57 27
2019 3 to 10 years in the federal public service 47 53 58
2019 11 to 20 years in the federal public service 59 41 76
2019 More than 20 years in the federal public service 51 49 20
2018 3 to 10 years in the federal public service 49 51 62
2018 11 to 20 years in the federal public service 66 34 60

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 7 93 76
2018 11 to 20 years in the federal public service 12 88 60

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2019 3 to 10 years in the federal public service 0 100 58
2019 11 to 20 years in the federal public service 0 100 76
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 21
2018 3 to 10 years in the federal public service 0 100 62
2018 11 to 20 years in the federal public service 0 100 60
2018 More than 20 years in the federal public service 0 100 27

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 6 94 76
2018 3 to 10 years in the federal public service 8 92 62
2018 11 to 20 years in the federal public service 0 100 60

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2019 More than 20 years in the federal public service 0 100 20
2018 More than 20 years in the federal public service 0 100 27

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 20
2018 More than 20 years in the federal public service 0 100 27

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 22 78 27
2019 3 to 10 years in the federal public service 38 62 57
2019 11 to 20 years in the federal public service 32 68 76
2019 More than 20 years in the federal public service 37 63 20
2018 Less than 3 years in the federal public service 35 65 21
2018 3 to 10 years in the federal public service 46 54 61
2018 11 to 20 years in the federal public service 35 65 60
2018 More than 20 years in the federal public service 37 63 27

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 16 84 27
2019 3 to 10 years in the federal public service 34 66 57
2019 11 to 20 years in the federal public service 40 60 76
2019 More than 20 years in the federal public service 42 58 20
2018 3 to 10 years in the federal public service 38 62 61
2018 11 to 20 years in the federal public service 35 65 60

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 35 65 27
2019 3 to 10 years in the federal public service 37 63 57
2019 11 to 20 years in the federal public service 62 38 76
2019 More than 20 years in the federal public service 47 53 20
2018 Less than 3 years in the federal public service 27 73 21
2018 3 to 10 years in the federal public service 40 60 61
2018 11 to 20 years in the federal public service 45 55 60
2018 More than 20 years in the federal public service 56 44 27

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 58 42 27
2019 3 to 10 years in the federal public service 46 54 57
2019 11 to 20 years in the federal public service 30 70 76
2019 More than 20 years in the federal public service 35 65 20
2018 Less than 3 years in the federal public service 20 80 21
2018 3 to 10 years in the federal public service 41 59 61
2018 11 to 20 years in the federal public service 32 68 60
2018 More than 20 years in the federal public service 39 61 27

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 32 68 57
2019 11 to 20 years in the federal public service 39 61 76
2018 Less than 3 years in the federal public service 30 70 21
2018 3 to 10 years in the federal public service 34 66 61
2018 11 to 20 years in the federal public service 44 56 60
2018 More than 20 years in the federal public service 36 64 27

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 76 24 27
2019 3 to 10 years in the federal public service 47 53 57
2019 11 to 20 years in the federal public service 45 55 76
2019 More than 20 years in the federal public service 41 59 20
2018 Less than 3 years in the federal public service 53 47 21
2018 3 to 10 years in the federal public service 38 62 61
2018 11 to 20 years in the federal public service 51 49 60
2018 More than 20 years in the federal public service 44 56 27

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 33 67 57
2019 11 to 20 years in the federal public service 18 82 76
2018 3 to 10 years in the federal public service 27 73 61
2018 11 to 20 years in the federal public service 28 72 60

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2019 3 to 10 years in the federal public service 0 100 57
2018 Less than 3 years in the federal public service 0 100 21
2018 3 to 10 years in the federal public service 0 100 61
2018 11 to 20 years in the federal public service 0 100 60
2018 More than 20 years in the federal public service 0 100 27

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 7 93 61

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2019 11 to 20 years in the federal public service 7 93 76
2018 3 to 10 years in the federal public service 20 80 61
2018 11 to 20 years in the federal public service 11 89 60

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 45 55 27
2019 3 to 10 years in the federal public service 45 55 57
2019 11 to 20 years in the federal public service 60 40 76
2019 More than 20 years in the federal public service 48 52 20
2018 Less than 3 years in the federal public service 29 71 21
2018 3 to 10 years in the federal public service 44 56 61
2018 11 to 20 years in the federal public service 48 52 60
2018 More than 20 years in the federal public service 50 50 27

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 27 73 27
2019 3 to 10 years in the federal public service 21 79 57
2019 11 to 20 years in the federal public service 15 85 76
2019 More than 20 years in the federal public service 27 73 20
2018 3 to 10 years in the federal public service 23 77 61
2018 11 to 20 years in the federal public service 13 87 60

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 10 90 57
2019 11 to 20 years in the federal public service 18 82 76
2018 3 to 10 years in the federal public service 11 89 61
2018 11 to 20 years in the federal public service 16 84 60

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 25 75 27
2019 3 to 10 years in the federal public service 45 55 57
2019 11 to 20 years in the federal public service 55 45 76
2019 More than 20 years in the federal public service 68 32 20
2018 Less than 3 years in the federal public service 70 30 21
2018 3 to 10 years in the federal public service 51 49 61
2018 11 to 20 years in the federal public service 47 53 60
2018 More than 20 years in the federal public service 74 26 27

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 21 79 57
2019 11 to 20 years in the federal public service 25 75 76
2018 Less than 3 years in the federal public service 30 70 21
2018 3 to 10 years in the federal public service 27 73 61
2018 11 to 20 years in the federal public service 25 75 60
2018 More than 20 years in the federal public service 26 74 27

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 10 90 57
2019 11 to 20 years in the federal public service 19 81 76
2018 3 to 10 years in the federal public service 20 80 61
2018 11 to 20 years in the federal public service 25 75 60

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 16 84 57
2019 11 to 20 years in the federal public service 19 81 76
2018 Less than 3 years in the federal public service 0 100 21
2018 3 to 10 years in the federal public service 17 83 61
2018 11 to 20 years in the federal public service 26 74 60
2018 More than 20 years in the federal public service 37 63 27

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 20

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 21

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 12 88 57
2019 11 to 20 years in the federal public service 7 93 76

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 13 87 57
2019 11 to 20 years in the federal public service 13 87 76
2018 Less than 3 years in the federal public service 0 100 21
2018 11 to 20 years in the federal public service 14 86 60

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 28 72 57
2019 11 to 20 years in the federal public service 31 69 76
2018 3 to 10 years in the federal public service 34 66 61
2018 11 to 20 years in the federal public service 33 67 60

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 9 91 59
2018 11 to 20 years in the federal public service 10 90 59

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 24 76 59
2018 11 to 20 years in the federal public service 27 73 59

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 8 92 59
2018 11 to 20 years in the federal public service 10 90 59

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 10 90 59

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 14 86 59
2018 11 to 20 years in the federal public service 11 89 59

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2018 3 to 10 years in the federal public service 12 88 59
2018 11 to 20 years in the federal public service 8 92 59

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 21
2018 More than 20 years in the federal public service 0 100 23

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 9 91 59
2018 11 to 20 years in the federal public service 11 89 59

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 21

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 33 67 27
2019 More than 20 years in the federal public service 29 71 20
2018 3 to 10 years in the federal public service 29 71 59
2018 11 to 20 years in the federal public service 42 58 59

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 13 87 59
2018 11 to 20 years in the federal public service 13 87 59

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 50 50 27
2019 More than 20 years in the federal public service 38 62 20
2018 Less than 3 years in the federal public service 33 67 21
2018 3 to 10 years in the federal public service 52 48 59
2018 11 to 20 years in the federal public service 67 33 59
2018 More than 20 years in the federal public service 46 54 23

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 27
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 21
2018 11 to 20 years in the federal public service 0 100 59

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 47 53 27
2019 More than 20 years in the federal public service 59 41 20
2018 Less than 3 years in the federal public service 29 71 21
2018 3 to 10 years in the federal public service 51 49 59
2018 11 to 20 years in the federal public service 56 44 59
2018 More than 20 years in the federal public service 34 66 23

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 20
2018 Less than 3 years in the federal public service 0 100 21

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 12 88 59
2018 11 to 20 years in the federal public service 14 86 59

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 7 93 503
2019 3 to 10 years in the federal public service 10 90 750
2019 11 to 20 years in the federal public service 14 86 785
2019 More than 20 years in the federal public service 10 90 398

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 28 10 11 2 2 30 17 71 8 502
2019 3 to 10 years in the federal public service 17 11 23 6 3 31 10 47 15 752
2019 11 to 20 years in the federal public service 16 15 19 8 6 30 7 48 21 784
2019 More than 20 years in the federal public service 19 17 23 4 4 29 6 54 11 398
2018 Less than 3 years in the federal public service 15 16 16 2 1 38 12 61 8 336
2018 3 to 10 years in the federal public service 17 10 23 6 4 34 7 45 17 540
2018 11 to 20 years in the federal public service 13 17 22 6 6 29 7 46 19 576
2018 More than 20 years in the federal public service 17 18 24 6 5 24 6 50 16 294
2017 Less than 3 years in the federal public service 16 11 11 2 1 46 14 67 7 479
2017 3 to 10 years in the federal public service 15 15 20 5 3 28 12 51 15 676
2017 11 to 20 years in the federal public service 13 14 23 7 6 30 8 42 21 769
2017 More than 20 years in the federal public service 14 20 21 6 4 32 4 52 15 375

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 47 21 12 2 2 14 3 81 5 503
2019 3 to 10 years in the federal public service 30 28 21 4 2 14 1 68 8 750
2019 11 to 20 years in the federal public service 30 31 18 6 5 10 1 68 12 784
2019 More than 20 years in the federal public service 32 32 20 3 2 10 1 72 6 398
2018 Less than 3 years in the federal public service 30 28 23 3 1 14 1 68 5 335
2018 3 to 10 years in the federal public service 27 23 25 7 4 12 2 59 12 539
2018 11 to 20 years in the federal public service 20 31 25 8 4 11 1 58 14 577
2018 More than 20 years in the federal public service 25 32 19 7 5 10 1 64 14 294
2017 Less than 3 years in the federal public service 33 25 14 3 1 22 3 77 5 478
2017 3 to 10 years in the federal public service 27 30 21 5 3 12 1 66 10 677
2017 11 to 20 years in the federal public service 23 32 21 7 5 11 1 62 14 769
2017 More than 20 years in the federal public service 22 33 21 7 4 13 1 63 12 374
2011 Less than 3 years in the federal public service 36 28 14 3 2 17 1 77 6 344
2011 3 to 10 years in the federal public service 28 33 19 5 3 11 1 69 10 1232
2011 11 to 20 years in the federal public service 27 32 21 7 4 8 0 65 12 800
2011 More than 20 years in the federal public service 28 35 19 6 6 6 0 67 12 611

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 3 97 502
2019 3 to 10 years in the federal public service 5 95 751
2019 11 to 20 years in the federal public service 5 95 782
2019 More than 20 years in the federal public service 4 96 399
2018 Less than 3 years in the federal public service 1 99 335
2018 3 to 10 years in the federal public service 5 95 544
2018 11 to 20 years in the federal public service 5 95 576
2018 More than 20 years in the federal public service 6 94 293

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 31 69 40
2019 11 to 20 years in the federal public service 51 49 42
2018 3 to 10 years in the federal public service 32 68 28
2018 11 to 20 years in the federal public service 27 73 32

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 79 21 40
2019 11 to 20 years in the federal public service 82 18 42
2018 3 to 10 years in the federal public service 66 34 28
2018 11 to 20 years in the federal public service 71 29 32

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 40
2019 11 to 20 years in the federal public service 0 100 42
2018 3 to 10 years in the federal public service 0 100 28
2018 More than 20 years in the federal public service 0 100 17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 40
2019 11 to 20 years in the federal public service 0 100 42
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 32

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 42
2018 More than 20 years in the federal public service 0 100 17

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 42
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 32

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2018 More than 20 years in the federal public service 0 100 17

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 16 84 40
2019 11 to 20 years in the federal public service 34 66 40
2018 11 to 20 years in the federal public service 21 79 32

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 12 88 40
2019 11 to 20 years in the federal public service 40 60 40
2018 11 to 20 years in the federal public service 31 69 32

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 16

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 16
2018 More than 20 years in the federal public service 0 100 17

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 28 72 40
2019 11 to 20 years in the federal public service 24 76 40
2018 More than 20 years in the federal public service 47 53 17

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 48 52 40
2019 11 to 20 years in the federal public service 35 65 40
2018 3 to 10 years in the federal public service 66 34 28
2018 11 to 20 years in the federal public service 28 72 32

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 40
2019 More than 20 years in the federal public service 0 100 16
2018 More than 20 years in the federal public service 0 100 17

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 40
2019 More than 20 years in the federal public service 0 100 16
2018 11 to 20 years in the federal public service 0 100 32
2018 More than 20 years in the federal public service 0 100 17

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 16
2018 More than 20 years in the federal public service 0 100 17

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 15 85 40
2019 11 to 20 years in the federal public service 15 85 40
2018 11 to 20 years in the federal public service 14 86 32

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 40
2019 11 to 20 years in the federal public service 0 100 40
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 32

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 14 86 40
2018 3 to 10 years in the federal public service 0 100 28

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 3 to 10 years in the federal public service 0 100 40
2019 11 to 20 years in the federal public service 0 100 40
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 32

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 20 80 40
2019 11 to 20 years in the federal public service 15 85 40
2018 3 to 10 years in the federal public service 19 81 28
2018 11 to 20 years in the federal public service 24 76 32

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 17 83 40
2019 11 to 20 years in the federal public service 33 67 40
2018 3 to 10 years in the federal public service 17 83 28
2018 11 to 20 years in the federal public service 17 83 32

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 16 84 40

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in the federal public service 27 73 17

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 12 88 40
2018 11 to 20 years in the federal public service 16 84 32
2018 More than 20 years in the federal public service 34 66 17

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 40
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 32

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 16
2018 3 to 10 years in the federal public service 0 100 28

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 40
2019 More than 20 years in the federal public service 0 100 16

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 11 to 20 years in the federal public service 11 89 40

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 73 27 40
2019 11 to 20 years in the federal public service 49 51 40
2018 3 to 10 years in the federal public service 57 43 28
2018 11 to 20 years in the federal public service 62 38 32

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 28

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 23 77 31

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 28
2018 More than 20 years in the federal public service 0 100 15

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2018 3 to 10 years in the federal public service 0 100 28
2018 More than 20 years in the federal public service 0 100 15

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 15
2018 More than 20 years in the federal public service 0 100 15

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 0 100 12
2019 More than 20 years in the federal public service 0 100 15

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 0 100 31
2018 More than 20 years in the federal public service 0 100 15

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 0 100 28

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in the federal public service 37 63 31
2018 More than 20 years in the federal public service 35 65 15

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in the federal public service 0 100 15

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 42 58 12
2019 More than 20 years in the federal public service 41 59 15
2018 3 to 10 years in the federal public service 42 58 28
2018 11 to 20 years in the federal public service 51 49 31

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 28
2018 11 to 20 years in the federal public service 0 100 31

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 57 43 28
2018 11 to 20 years in the federal public service 56 44 31

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in the federal public service 0 100 15
2018 3 to 10 years in the federal public service 0 100 28

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 19 81 28

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 4 96 503
2019 3 to 10 years in the federal public service 7 93 749
2019 11 to 20 years in the federal public service 7 93 784
2019 More than 20 years in the federal public service 6 94 396

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 30 10 11 1 1 33 14 75 3 500
2019 3 to 10 years in the federal public service 18 13 22 3 2 33 10 53 8 750
2019 11 to 20 years in the federal public service 18 15 20 3 3 33 8 56 11 781
2019 More than 20 years in the federal public service 18 15 23 5 1 32 6 53 10 396
2018 Less than 3 years in the federal public service 15 15 19 1 1 38 13 60 3 332
2018 3 to 10 years in the federal public service 16 11 24 3 2 37 7 49 9 542
2018 11 to 20 years in the federal public service 13 16 27 3 3 32 6 47 9 579
2018 More than 20 years in the federal public service 18 15 25 4 3 31 4 52 10 295
2017 Less than 3 years in the federal public service 14 12 12 0 1 50 12 67 3 479
2017 3 to 10 years in the federal public service 15 14 21 1 2 37 10 55 6 674
2017 11 to 20 years in the federal public service 12 14 24 3 3 37 6 46 11 769
2017 More than 20 years in the federal public service 14 18 22 3 2 36 5 54 9 375

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 20 11 1 1 15 2 84 3 501
2019 3 to 10 years in the federal public service 33 28 20 2 2 13 2 71 5 750
2019 11 to 20 years in the federal public service 33 30 18 4 3 12 1 71 7 783
2019 More than 20 years in the federal public service 32 30 18 4 2 11 1 71 8 396
2018 Less than 3 years in the federal public service 31 27 21 1 1 17 2 72 3 335
2018 3 to 10 years in the federal public service 27 25 25 4 3 14 2 62 8 541
2018 11 to 20 years in the federal public service 23 29 26 5 2 15 0 61 8 578
2018 More than 20 years in the federal public service 27 32 21 4 3 13 0 68 8 294
2017 Less than 3 years in the federal public service 30 26 13 2 0 26 3 79 3 478
2017 3 to 10 years in the federal public service 30 28 19 3 2 18 1 71 6 675
2017 11 to 20 years in the federal public service 23 30 24 5 3 15 1 63 9 768
2017 More than 20 years in the federal public service 23 34 18 4 2 18 2 71 7 374
2011 Less than 3 years in the federal public service 39 28 11 1 0 20 1 85 2 345
2011 3 to 10 years in the federal public service 35 33 17 2 2 12 0 77 4 1237
2011 11 to 20 years in the federal public service 32 35 18 4 2 9 0 74 6 808
2011 More than 20 years in the federal public service 30 38 19 4 2 7 0 74 6 608

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 12 88 503
2019 3 to 10 years in the federal public service 11 89 751
2019 11 to 20 years in the federal public service 10 90 783
2019 More than 20 years in the federal public service 8 92 399
2017 Less than 3 years in the federal public service 8 92 479
2017 3 to 10 years in the federal public service 10 90 674
2017 11 to 20 years in the federal public service 11 89 769
2017 More than 20 years in the federal public service 9 91 375

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 89 11 54
2019 3 to 10 years in the federal public service 81 19 82
2019 11 to 20 years in the federal public service 76 24 79
2019 More than 20 years in the federal public service 84 16 29
2017 Less than 3 years in the federal public service 83 17 39
2017 3 to 10 years in the federal public service 73 27 73
2017 11 to 20 years in the federal public service 76 24 83
2017 More than 20 years in the federal public service 68 32 34

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 38 5 3 2 0 2 90 5 47
2019 3 to 10 years in the federal public service 59 27 8 5 2 0 0 85 6 67
2019 11 to 20 years in the federal public service 42 50 2 5 2 0 0 92 7 60
2019 More than 20 years in the federal public service 57 32 0 8 3 0 0 88 12 23
2017 Less than 3 years in the federal public service 61 24 12 0 3 0 0 85 3 32
2017 3 to 10 years in the federal public service 54 40 0 4 2 0 0 94 6 54
2017 11 to 20 years in the federal public service 42 47 8 3 0 0 0 89 3 63
2017 More than 20 years in the federal public service 43 39 4 4 5 4 0 86 9 23
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 75 17 4 1 2 2 0 93 2 504
2019 3 to 10 years in the federal public service 59 24 10 3 3 1 0 84 6 753
2019 11 to 20 years in the federal public service 53 25 12 4 3 2 0 80 7 783
2019 More than 20 years in the federal public service 58 24 9 4 3 2 0 84 7 399
2018 Less than 3 years in the federal public service 59 22 11 3 2 2 0 84 5 334
2018 3 to 10 years in the federal public service 51 27 11 5 4 1 0 79 9 536
2018 11 to 20 years in the federal public service 47 27 14 4 5 1 1 76 10 575
2018 More than 20 years in the federal public service 46 29 11 7 6 1 0 76 13 291
2017 Less than 3 years in the federal public service 63 23 8 3 2 2 0 87 5 478
2017 3 to 10 years in the federal public service 50 30 10 5 4 1 0 80 9 676
2017 11 to 20 years in the federal public service 47 28 12 6 5 2 0 76 11 768
2017 More than 20 years in the federal public service 44 28 14 7 6 2 0 73 13 375

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 14 30 34 16 3 3 0 46 20 29
2019 3 to 10 years in the federal public service 9 46 21 12 7 2 3 58 20 128
2019 11 to 20 years in the federal public service 9 46 18 16 4 4 3 58 22 232
2019 More than 20 years in the federal public service 14 33 24 20 2 4 3 50 23 133

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 25 33 18 11 2 10 1 64 15 502
2019 3 to 10 years in the federal public service 15 39 22 13 6 5 0 57 19 749
2019 11 to 20 years in the federal public service 16 38 23 14 6 3 0 56 20 780
2019 More than 20 years in the federal public service 18 39 23 12 2 6 0 60 15 397
2018 Less than 3 years in the federal public service 12 24 26 19 7 10 1 41 29 336
2018 3 to 10 years in the federal public service 11 28 27 20 9 5 0 41 30 542
2018 11 to 20 years in the federal public service 10 28 29 18 11 4 0 40 30 578
2018 More than 20 years in the federal public service 9 36 27 16 8 4 0 47 25 294
2017 Less than 3 years in the federal public service 11 24 24 14 6 19 1 44 25 479
2017 3 to 10 years in the federal public service 10 28 25 18 11 8 0 42 31 677
2017 11 to 20 years in the federal public service 9 30 24 19 12 7 0 41 33 767
2017 More than 20 years in the federal public service 9 32 28 15 10 7 0 44 27 374

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 38 36 13 8 2 3 0 77 10 501
2019 3 to 10 years in the federal public service 22 36 19 14 6 3 0 60 21 750
2019 11 to 20 years in the federal public service 18 36 24 14 6 1 0 55 20 782
2019 More than 20 years in the federal public service 21 40 18 13 5 3 0 62 19 399
2018 Less than 3 years in the federal public service 26 32 23 11 3 6 0 61 14 334
2018 3 to 10 years in the federal public service 18 33 21 17 7 3 0 53 25 543
2018 11 to 20 years in the federal public service 16 30 26 17 8 2 0 47 26 578
2018 More than 20 years in the federal public service 17 39 23 11 9 1 0 57 20 294
2017 Less than 3 years in the federal public service 27 39 18 8 3 6 0 70 11 479
2017 3 to 10 years in the federal public service 17 37 20 14 8 3 0 56 23 674
2017 11 to 20 years in the federal public service 14 36 21 16 9 3 1 52 26 768
2017 More than 20 years in the federal public service 15 36 21 18 7 3 0 53 26 372

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 29 16 5 3 0 1 75 8 501
2019 3 to 10 years in the federal public service 46 30 14 5 4 0 1 77 9 753
2019 11 to 20 years in the federal public service 48 30 13 5 3 0 1 78 8 783
2019 More than 20 years in the federal public service 53 26 11 3 6 0 1 79 10 399
2018 Less than 3 years in the federal public service 36 30 19 8 6 1 0 67 14 335
2018 3 to 10 years in the federal public service 42 28 18 6 5 0 1 71 11 543
2018 11 to 20 years in the federal public service 43 29 15 7 5 0 1 73 11 578
2018 More than 20 years in the federal public service 44 29 15 7 3 0 1 74 10 295
2017 Less than 3 years in the federal public service 42 32 13 7 3 1 2 76 11 479
2017 3 to 10 years in the federal public service 42 30 14 6 5 1 1 73 12 672
2017 11 to 20 years in the federal public service 42 31 13 8 4 1 1 75 12 768
2017 More than 20 years in the federal public service 45 29 15 7 2 0 3 76 9 373

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 39 31 22 5 4 0 0 70 9 503
2019 3 to 10 years in the federal public service 18 30 29 13 9 0 0 48 23 751
2019 11 to 20 years in the federal public service 15 29 28 17 10 0 1 45 27 782
2019 More than 20 years in the federal public service 13 31 29 19 8 0 1 45 26 398
2018 Less than 3 years in the federal public service 22 31 29 10 5 3 1 55 16 336
2018 3 to 10 years in the federal public service 12 30 29 16 13 0 0 42 29 544
2018 11 to 20 years in the federal public service 8 27 30 22 13 0 1 35 35 578
2018 More than 20 years in the federal public service 13 27 29 21 10 0 0 40 31 295
2017 Less than 3 years in the federal public service 28 33 22 11 5 0 1 61 17 479
2017 3 to 10 years in the federal public service 15 27 28 17 12 0 0 42 29 675
2017 11 to 20 years in the federal public service 12 28 30 18 11 0 1 40 30 766
2017 More than 20 years in the federal public service 15 25 31 20 8 0 1 41 28 375

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 54 27 10 6 2 1 1 81 8 502
2019 3 to 10 years in the federal public service 26 35 24 10 4 0 0 62 14 752
2019 11 to 20 years in the federal public service 22 35 25 10 6 0 1 58 17 779
2019 More than 20 years in the federal public service 18 39 28 10 5 0 1 58 14 394
2018 Less than 3 years in the federal public service 33 35 19 5 3 3 2 72 8 335
2018 3 to 10 years in the federal public service 23 31 23 16 7 0 1 54 23 543
2018 11 to 20 years in the federal public service 13 30 29 18 9 0 1 44 27 576
2018 More than 20 years in the federal public service 15 34 30 13 6 0 2 50 20 295
2017 Less than 3 years in the federal public service 38 33 16 7 5 0 1 72 12 476
2017 3 to 10 years in the federal public service 22 34 24 13 6 0 2 56 20 675
2017 11 to 20 years in the federal public service 17 33 25 17 7 0 1 51 24 765
2017 More than 20 years in the federal public service 18 30 30 15 5 0 3 50 20 374

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 24 17 9 5 1 1 69 14 501
2019 3 to 10 years in the federal public service 19 28 24 15 13 0 0 48 28 753
2019 11 to 20 years in the federal public service 13 25 26 19 15 0 0 38 35 780
2019 More than 20 years in the federal public service 13 27 24 19 16 0 1 40 35 398
2018 Less than 3 years in the federal public service 26 30 19 15 6 3 1 58 22 335
2018 3 to 10 years in the federal public service 16 23 25 18 17 1 0 39 35 541
2018 11 to 20 years in the federal public service 11 20 24 24 20 1 1 31 45 575
2018 More than 20 years in the federal public service 12 24 24 22 18 0 0 36 40 292
2017 Less than 3 years in the federal public service 33 31 16 9 9 1 1 66 18 478
2017 3 to 10 years in the federal public service 15 26 24 19 14 1 1 42 34 676
2017 11 to 20 years in the federal public service 12 24 27 20 14 1 1 37 35 768
2017 More than 20 years in the federal public service 15 22 23 27 10 0 1 38 38 374

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 20 7 3 1 0 3 89 4 500
2019 3 to 10 years in the federal public service 42 30 16 6 3 0 1 74 10 749
2019 11 to 20 years in the federal public service 38 33 14 7 6 0 3 73 13 777
2019 More than 20 years in the federal public service 39 27 17 8 4 0 5 69 13 396
2018 Less than 3 years in the federal public service 47 27 14 4 3 2 2 78 7 334
2018 3 to 10 years in the federal public service 40 26 17 9 6 0 2 67 16 542
2018 11 to 20 years in the federal public service 31 30 18 10 5 0 5 64 16 575
2018 More than 20 years in the federal public service 38 26 17 10 5 0 5 67 15 295
2017 Less than 3 years in the federal public service 50 28 10 5 3 1 3 81 9 478
2017 3 to 10 years in the federal public service 35 30 16 7 6 0 5 69 14 677
2017 11 to 20 years in the federal public service 33 30 16 10 4 1 6 68 15 767
2017 More than 20 years in the federal public service 30 31 22 7 3 0 7 66 11 375

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 30 12 4 2 0 0 81 7 501
2019 3 to 10 years in the federal public service 32 31 19 11 7 0 0 63 18 749
2019 11 to 20 years in the federal public service 29 33 22 9 7 0 1 62 16 783
2019 More than 20 years in the federal public service 32 32 22 6 8 0 1 65 13 396
2018 Less than 3 years in the federal public service 39 29 21 5 2 2 1 70 8 335
2018 3 to 10 years in the federal public service 29 31 19 12 9 0 1 60 21 543
2018 11 to 20 years in the federal public service 23 29 24 14 8 1 1 53 22 578
2018 More than 20 years in the federal public service 27 35 19 10 8 0 1 62 18 295
2017 Less than 3 years in the federal public service 43 29 17 6 4 0 0 73 10 478
2017 3 to 10 years in the federal public service 28 32 20 14 6 0 0 60 20 674
2017 11 to 20 years in the federal public service 25 35 22 11 6 0 1 61 17 766
2017 More than 20 years in the federal public service 27 33 26 10 3 0 1 61 13 373

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 27 15 4 1 1 2 80 5 502
2019 3 to 10 years in the federal public service 26 33 26 8 5 1 0 60 13 750
2019 11 to 20 years in the federal public service 24 36 25 10 4 1 1 61 14 781
2019 More than 20 years in the federal public service 28 38 20 9 4 0 1 66 14 398
2018 Less than 3 years in the federal public service 28 36 22 6 3 4 1 67 10 331
2018 3 to 10 years in the federal public service 22 30 29 12 7 0 1 52 19 543
2018 11 to 20 years in the federal public service 15 36 29 13 7 0 1 51 20 578
2018 More than 20 years in the federal public service 21 34 26 12 6 0 1 56 18 292
2017 Less than 3 years in the federal public service 39 33 15 8 3 1 1 73 11 478
2017 3 to 10 years in the federal public service 22 35 23 12 6 0 1 59 18 674
2017 11 to 20 years in the federal public service 18 34 26 14 7 1 1 53 21 766
2017 More than 20 years in the federal public service 20 30 26 14 6 1 3 51 21 373

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 27 19 6 2 1 1 73 7 503
2019 3 to 10 years in the federal public service 18 33 27 14 8 0 0 51 22 751
2019 11 to 20 years in the federal public service 16 35 25 16 6 1 1 52 23 781
2019 More than 20 years in the federal public service 16 38 24 14 6 0 1 55 20 397
2018 Less than 3 years in the federal public service 26 32 26 7 5 3 1 60 13 328
2018 3 to 10 years in the federal public service 14 30 27 17 11 0 1 44 29 544
2018 11 to 20 years in the federal public service 9 30 27 21 12 0 1 39 34 578
2018 More than 20 years in the federal public service 13 33 27 18 9 0 0 46 27 290
2017 Less than 3 years in the federal public service 31 34 20 10 4 1 0 66 14 479
2017 3 to 10 years in the federal public service 15 31 26 18 10 0 1 47 28 673
2017 11 to 20 years in the federal public service 10 28 30 20 10 1 1 38 31 767
2017 More than 20 years in the federal public service 14 31 29 17 9 0 1 45 26 371

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 28 17 7 3 0 1 73 10 501
2019 3 to 10 years in the federal public service 28 32 20 13 7 0 0 60 20 750
2019 11 to 20 years in the federal public service 26 33 24 11 6 0 1 59 16 781
2019 More than 20 years in the federal public service 30 35 18 11 4 0 1 66 15 396
2018 Less than 3 years in the federal public service 31 34 19 11 4 1 1 66 15 329
2018 3 to 10 years in the federal public service 21 31 25 14 9 0 0 53 23 542
2018 11 to 20 years in the federal public service 17 32 25 15 9 0 1 50 24 578
2018 More than 20 years in the federal public service 21 38 21 13 7 0 0 59 20 293
2017 Less than 3 years in the federal public service 31 35 20 8 5 1 1 67 13 479
2017 3 to 10 years in the federal public service 25 31 23 13 8 0 1 56 21 674
2017 11 to 20 years in the federal public service 18 34 24 14 8 1 1 53 22 767
2017 More than 20 years in the federal public service 26 30 22 12 7 0 2 57 20 373

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 22 9 4 2 1 2 85 6 500
2019 3 to 10 years in the federal public service 36 30 17 9 7 0 1 66 17 749
2019 11 to 20 years in the federal public service 33 31 18 11 7 1 0 65 18 780
2019 More than 20 years in the federal public service 40 29 13 9 7 0 0 70 17 397

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 29 12 4 2 0 1 83 6 501
2019 3 to 10 years in the federal public service 38 35 15 7 3 1 1 74 11 750
2019 11 to 20 years in the federal public service 26 35 24 9 5 0 1 62 14 778
2019 More than 20 years in the federal public service 30 40 17 8 3 1 1 71 11 395
2018 Less than 3 years in the federal public service 34 36 19 7 4 1 1 70 11 327
2018 3 to 10 years in the federal public service 31 35 18 9 5 0 1 67 14 541
2018 11 to 20 years in the federal public service 24 29 26 13 5 0 2 54 19 578
2018 More than 20 years in the federal public service 25 34 24 11 5 0 0 60 17 290
2017 Less than 3 years in the federal public service 41 34 14 6 3 1 0 76 9 478
2017 3 to 10 years in the federal public service 31 33 21 9 3 1 1 65 13 673
2017 11 to 20 years in the federal public service 26 29 25 12 6 1 2 56 18 765
2017 More than 20 years in the federal public service 24 32 22 13 6 1 1 58 19 372

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 73 16 7 2 1 0 1 90 3 500
2019 3 to 10 years in the federal public service 63 22 8 3 1 0 2 87 5 750
2019 11 to 20 years in the federal public service 58 25 11 3 2 0 1 84 4 778
2019 More than 20 years in the federal public service 61 28 8 1 1 0 1 90 2 393
2018 Less than 3 years in the federal public service 66 20 8 3 1 1 1 87 4 329
2018 3 to 10 years in the federal public service 61 25 8 3 2 0 2 87 5 544
2018 11 to 20 years in the federal public service 57 27 9 3 1 0 2 86 5 575
2018 More than 20 years in the federal public service 59 28 10 2 0 0 1 88 2 291
2017 Less than 3 years in the federal public service 64 22 9 2 1 0 2 88 3 479
2017 3 to 10 years in the federal public service 64 22 9 2 1 0 2 87 4 677
2017 11 to 20 years in the federal public service 60 25 8 2 2 0 2 88 4 769
2017 More than 20 years in the federal public service 60 26 9 3 1 0 2 87 4 375

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 84 7 3 1 1 0 4 95 1 499
2019 3 to 10 years in the federal public service 78 9 3 1 1 1 7 94 2 748
2019 11 to 20 years in the federal public service 74 13 4 1 1 1 7 94 1 776
2019 More than 20 years in the federal public service 79 11 2 0 1 1 6 97 1 394
2018 Less than 3 years in the federal public service 80 9 5 1 1 1 4 93 2 331
2018 3 to 10 years in the federal public service 78 12 4 1 1 0 4 94 2 539
2018 11 to 20 years in the federal public service 76 14 3 1 1 1 3 94 3 577
2018 More than 20 years in the federal public service 77 12 3 2 1 1 5 94 3 291

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 87 5 2 1 1 0 2 95 3 499
2019 3 to 10 years in the federal public service 79 9 5 2 2 1 2 91 4 748
2019 11 to 20 years in the federal public service 74 11 7 2 3 1 1 87 6 780
2019 More than 20 years in the federal public service 82 8 4 2 2 0 2 92 4 398
2018 Less than 3 years in the federal public service 83 8 4 0 1 1 3 95 1 328
2018 3 to 10 years in the federal public service 74 12 7 2 2 1 2 89 4 542
2018 11 to 20 years in the federal public service 71 13 5 3 3 2 3 88 6 576
2018 More than 20 years in the federal public service 76 8 6 2 3 1 4 88 5 293
2017 Less than 3 years in the federal public service 84 8 2 1 1 1 3 96 2 479
2017 3 to 10 years in the federal public service 80 9 4 2 2 1 2 91 5 677
2017 11 to 20 years in the federal public service 73 13 6 2 3 1 2 89 6 767
2017 More than 20 years in the federal public service 81 7 4 2 3 1 2 91 5 375

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 76 16 3 1 1 0 3 94 2 498
2019 3 to 10 years in the federal public service 54 29 12 2 2 0 1 84 4 750
2019 11 to 20 years in the federal public service 49 33 10 4 2 1 1 84 6 782
2019 More than 20 years in the federal public service 54 30 10 3 1 0 1 86 4 397
2018 Less than 3 years in the federal public service 66 22 8 2 1 0 2 89 3 334
2018 3 to 10 years in the federal public service 54 28 10 5 3 0 1 83 7 545
2018 11 to 20 years in the federal public service 50 32 11 4 2 0 1 83 6 579
2018 More than 20 years in the federal public service 49 34 12 3 2 0 0 83 4 293
2017 Less than 3 years in the federal public service 70 20 6 2 1 0 2 91 3 476
2017 3 to 10 years in the federal public service 55 28 10 3 2 0 1 85 4 676
2017 11 to 20 years in the federal public service 49 35 9 4 1 1 1 86 6 768
2017 More than 20 years in the federal public service 51 31 12 2 2 0 1 83 5 374

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 77 13 4 2 1 0 2 92 3 500
2019 3 to 10 years in the federal public service 59 22 9 4 4 0 1 83 8 747
2019 11 to 20 years in the federal public service 56 22 11 5 4 1 1 80 9 776
2019 More than 20 years in the federal public service 61 17 13 6 3 1 0 78 9 397
2018 Less than 3 years in the federal public service 72 17 7 2 2 0 1 90 4 334
2018 3 to 10 years in the federal public service 54 22 14 5 4 0 1 77 9 542
2018 11 to 20 years in the federal public service 51 24 10 8 5 0 1 76 14 579
2018 More than 20 years in the federal public service 47 25 14 9 5 0 0 72 14 293
2017 Less than 3 years in the federal public service 75 14 6 2 1 0 2 91 4 478
2017 3 to 10 years in the federal public service 59 23 9 4 4 0 1 83 8 677
2017 11 to 20 years in the federal public service 54 23 11 7 4 0 1 77 11 768
2017 More than 20 years in the federal public service 53 24 12 5 4 0 1 78 9 373

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 76 6 2 0 0 0 16 98 1 496
2019 3 to 10 years in the federal public service 58 11 4 1 1 0 24 91 3 746
2019 11 to 20 years in the federal public service 54 15 7 1 0 1 22 90 2 778
2019 More than 20 years in the federal public service 55 16 8 1 2 1 17 87 3 396
2018 Less than 3 years in the federal public service 61 8 3 0 0 0 28 95 1 332
2018 3 to 10 years in the federal public service 54 12 4 2 0 0 28 92 3 543
2018 11 to 20 years in the federal public service 48 17 8 2 1 0 25 86 4 572
2018 More than 20 years in the federal public service 52 20 7 2 1 0 18 88 3 290
2017 Less than 3 years in the federal public service 63 6 2 1 1 0 28 96 2 477
2017 3 to 10 years in the federal public service 55 14 4 2 0 0 25 92 3 676
2017 11 to 20 years in the federal public service 53 13 6 1 0 0 27 91 1 765
2017 More than 20 years in the federal public service 50 15 8 2 1 0 23 86 3 375

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 80 12 4 1 0 0 4 96 1 497
2019 3 to 10 years in the federal public service 68 18 6 2 1 0 5 91 2 746
2019 11 to 20 years in the federal public service 67 21 5 1 1 1 5 93 1 775
2019 More than 20 years in the federal public service 71 16 5 1 2 2 3 92 3 396
2018 Less than 3 years in the federal public service 70 17 7 1 0 0 4 91 2 334
2018 3 to 10 years in the federal public service 68 17 8 1 1 0 5 90 2 543
2018 11 to 20 years in the federal public service 65 21 5 1 1 1 6 92 2 577
2018 More than 20 years in the federal public service 73 17 5 0 1 0 4 94 1 289
2017 Less than 3 years in the federal public service 79 11 3 1 0 1 5 96 1 477
2017 3 to 10 years in the federal public service 68 17 6 2 1 1 6 91 3 674
2017 11 to 20 years in the federal public service 64 20 6 2 1 1 7 91 2 764
2017 More than 20 years in the federal public service 68 17 6 1 0 0 8 92 2 375

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 13 9 4 6 1 3 80 10 500
2019 3 to 10 years in the federal public service 61 21 8 2 5 1 2 85 7 750
2019 11 to 20 years in the federal public service 63 22 7 3 2 1 2 88 5 778
2019 More than 20 years in the federal public service 76 15 6 1 1 0 1 92 2 397
2018 Less than 3 years in the federal public service 46 22 13 8 10 0 1 68 18 335
2018 3 to 10 years in the federal public service 57 23 11 4 4 0 1 81 8 544
2018 11 to 20 years in the federal public service 55 26 10 4 3 1 2 83 7 580
2018 More than 20 years in the federal public service 68 21 7 2 1 0 2 91 3 291
2017 Less than 3 years in the federal public service 47 19 13 10 8 0 3 68 18 479
2017 3 to 10 years in the federal public service 54 25 9 4 5 1 2 81 10 677
2017 11 to 20 years in the federal public service 53 28 10 3 4 1 2 83 7 769
2017 More than 20 years in the federal public service 60 25 8 1 2 1 3 89 3 374

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 63 23 9 2 1 1 2 88 3 498
2019 3 to 10 years in the federal public service 60 24 9 3 1 0 2 86 5 750
2019 11 to 20 years in the federal public service 57 25 11 3 1 0 2 84 4 780
2019 More than 20 years in the federal public service 64 22 9 1 1 0 2 88 2 398
2018 Less than 3 years in the federal public service 56 27 10 3 1 0 2 85 4 334
2018 3 to 10 years in the federal public service 57 27 10 3 1 0 2 86 4 545
2018 11 to 20 years in the federal public service 51 32 10 4 1 0 2 85 5 578
2018 More than 20 years in the federal public service 58 26 11 2 1 0 2 86 3 291
2017 Less than 3 years in the federal public service 62 25 7 3 1 0 2 88 4 477
2017 3 to 10 years in the federal public service 56 27 10 3 1 0 3 85 4 675
2017 11 to 20 years in the federal public service 56 27 10 2 2 0 3 86 3 768
2017 More than 20 years in the federal public service 49 34 13 2 1 0 2 84 3 375

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 39 21 6 1 0 0 72 7 504
2019 3 to 10 years in the federal public service 15 35 34 12 3 0 0 50 15 754
2019 11 to 20 years in the federal public service 11 35 36 14 3 0 0 46 18 784
2019 More than 20 years in the federal public service 15 31 39 14 1 1 0 46 15 399
2018 Less than 3 years in the federal public service 19 42 32 6 1 0 0 61 7 335
2018 3 to 10 years in the federal public service 12 35 35 14 4 0 0 47 18 545
2018 11 to 20 years in the federal public service 7 31 41 17 4 0 0 37 21 580
2018 More than 20 years in the federal public service 11 29 40 16 4 0 0 40 20 294
2017 Less than 3 years in the federal public service 15 48 28 6 3 0 0 63 9 479
2017 3 to 10 years in the federal public service 10 29 41 15 5 0 0 39 20 676
2017 11 to 20 years in the federal public service 7 27 43 18 5 1 1 34 23 769
2017 More than 20 years in the federal public service 10 29 37 17 7 0 1 39 24 375

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 3 8 36 30 23 0 0 53 11 502
2019 3 to 10 years in the federal public service 7 13 40 29 10 0 0 40 21 750
2019 11 to 20 years in the federal public service 9 17 42 23 9 0 0 31 26 775
2019 More than 20 years in the federal public service 5 19 41 24 11 0 0 36 24 398
2018 Less than 3 years in the federal public service 3 12 38 30 16 1 0 47 15 333
2018 3 to 10 years in the federal public service 6 18 39 25 11 0 0 36 24 531
2018 11 to 20 years in the federal public service 8 24 41 22 5 0 0 27 32 579
2018 More than 20 years in the federal public service 6 18 45 23 7 0 0 30 24 291
2017 Less than 3 years in the federal public service 4 12 33 33 17 0 0 50 16 476
2017 3 to 10 years in the federal public service 6 17 42 23 11 0 0 35 23 674
2017 11 to 20 years in the federal public service 6 20 45 22 7 0 0 29 26 765
2017 More than 20 years in the federal public service 7 21 40 24 8 0 0 31 29 374
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 59 19 5 1 1 11 5 70 30 502
2019 3 to 10 years in the federal public service 57 25 8 2 1 5 0 61 39 754
2019 11 to 20 years in the federal public service 57 26 8 1 1 7 0 61 39 783
2019 More than 20 years in the federal public service 55 31 6 1 2 3 2 58 42 396
2018 Less than 3 years in the federal public service 64 15 6 2 2 10 2 73 27 334
2018 3 to 10 years in the federal public service 68 15 7 3 1 5 2 73 27 544
2018 11 to 20 years in the federal public service 68 18 4 2 1 7 1 74 26 579
2018 More than 20 years in the federal public service 70 18 4 1 2 4 1 74 26 295
2017 Less than 3 years in the federal public service 66 14 5 0 1 12 2 76 24 479
2017 3 to 10 years in the federal public service 65 17 5 2 1 9 1 72 28 675
2017 11 to 20 years in the federal public service 66 17 5 1 1 9 1 73 27 769
2017 More than 20 years in the federal public service 72 16 4 1 1 5 1 77 23 375

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 48 52 129
2019 3 to 10 years in the federal public service 40 60 279
2019 11 to 20 years in the federal public service 37 63 286
2019 More than 20 years in the federal public service 33 67 158

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 74 26 128
2019 3 to 10 years in the federal public service 77 23 272
2019 11 to 20 years in the federal public service 76 24 282
2019 More than 20 years in the federal public service 76 24 156
2018 Less than 3 years in the federal public service 64 36 80
2018 3 to 10 years in the federal public service 60 40 136
2018 11 to 20 years in the federal public service 63 37 145
2018 More than 20 years in the federal public service 67 33 74

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 59 11 5 2 1 4 18 90 4 501
2019 3 to 10 years in the federal public service 66 13 6 2 3 2 9 89 5 748
2019 11 to 20 years in the federal public service 60 13 7 4 3 2 10 84 8 782
2019 More than 20 years in the federal public service 66 12 4 5 2 0 11 88 7 398
2018 Less than 3 years in the federal public service 67 8 5 1 1 3 15 91 3 333
2018 3 to 10 years in the federal public service 70 8 6 3 2 1 10 88 6 543
2018 11 to 20 years in the federal public service 65 9 5 3 2 2 13 88 6 580
2018 More than 20 years in the federal public service 70 8 4 3 4 0 11 87 8 295

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 23 27 19 11 6 2 12 59 19 129
2019 3 to 10 years in the federal public service 26 26 20 9 7 2 11 59 18 274
2019 11 to 20 years in the federal public service 23 31 16 10 7 2 11 62 19 284
2019 More than 20 years in the federal public service 19 18 21 11 7 6 17 49 24 157
2018 Less than 3 years in the federal public service 21 19 21 9 17 3 10 46 30 82
2018 3 to 10 years in the federal public service 20 31 20 13 10 0 6 55 24 136
2018 11 to 20 years in the federal public service 18 27 13 14 15 1 12 51 33 147
2018 More than 20 years in the federal public service 14 32 15 13 12 0 15 53 29 74
2017 Less than 3 years in the federal public service 13 31 24 8 8 7 11 53 18 97
2017 3 to 10 years in the federal public service 17 31 18 8 5 4 17 60 17 168
2017 11 to 20 years in the federal public service 15 23 19 10 6 3 24 52 23 190
2017 More than 20 years in the federal public service 16 26 11 16 5 3 23 57 28 82

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 15 20 23 17 11 3 11 41 32 129
2019 3 to 10 years in the federal public service 17 20 18 10 11 4 19 49 27 274
2019 11 to 20 years in the federal public service 14 21 16 15 10 5 20 47 32 284
2019 More than 20 years in the federal public service 14 19 23 12 7 6 19 44 25 159
2018 Less than 3 years in the federal public service 15 15 25 10 20 4 11 35 36 82
2018 3 to 10 years in the federal public service 12 15 19 13 17 4 21 36 39 137
2018 11 to 20 years in the federal public service 8 19 17 16 16 2 21 36 42 148
2018 More than 20 years in the federal public service 8 21 20 12 6 7 27 42 27 75
2017 Less than 3 years in the federal public service 9 24 21 12 7 7 20 45 26 97
2017 3 to 10 years in the federal public service 10 21 21 8 6 8 25 47 21 168
2017 11 to 20 years in the federal public service 8 15 17 9 9 5 37 40 30 190
2017 More than 20 years in the federal public service 10 17 11 12 4 11 35 49 30 82
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