2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - TO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 40 39 12 5 4 0 0 79 9 542
2019 TO-03 40 38 13 6 3 0 0 78 9 212
2019 TO-04 37 42 11 5 5 0 0 79 10 201
2019 TO-05 47 37 9 6 1 0 0 84 7 68
2018 TO 32 45 12 7 4 0 0 78 11 367
2018 TO-03 27 46 16 6 5 0 0 73 11 142
2018 TO-04 39 42 8 9 3 0 0 80 12 132
2018 TO-05 35 54 6 2 2 0 0 90 4 48
2017 TO 34 48 11 6 2 0 0 81 8 569
2017 TO-02 44 49 3 3 3 0 0 92 5 39
2017 TO-03 33 48 11 6 2 0 0 81 8 241
2017 TO-04 31 48 11 6 4 0 0 80 10 205
2017 TO-05 40 42 15 3 0 0 0 82 3 65
2011 TO 39 44 9 5 3 0 0 83 8 767
2011 TO-02 48 36 9 6 1 0 0 84 8 80
2011 TO-03 35 45 8 7 4 0 0 80 11 310
2011 TO-04 40 43 11 4 2 0 0 83 6 277
2011 TO-05 46 40 10 2 0 0 1 88 2 82
2011 TO-06 18 73 0 9 0 0 0 91 9 11
2008 TO 37 44 9 6 4 0 0 82 10 717
2008 TO-02 21 50 13 11 4 0 0 71 16 70
2008 TO-03 37 43 10 6 4 0 0 80 10 315
2008 TO-04 39 44 7 6 4 0 0 83 9 228
2008 TO-05 45 45 5 1 3 0 0 91 4 75
2008 TO-06 21 57 14 0 7 0 0 79 7 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 29 40 16 10 5 0 0 69 15 540
2019 TO-03 30 36 19 11 4 0 0 66 15 211
2019 TO-04 27 41 15 10 6 0 0 69 16 201
2019 TO-05 35 41 15 7 1 0 0 76 9 68
2018 TO 22 42 18 13 5 0 0 64 18 366
2018 TO-03 15 38 25 13 8 0 0 54 21 143
2018 TO-04 26 41 13 16 4 0 0 67 20 131
2018 TO-05 32 47 13 9 0 0 0 79 9 47
2017 TO 26 42 18 7 6 0 0 68 14 569
2017 TO-02 38 46 13 3 0 0 0 85 3 39
2017 TO-03 26 37 20 7 9 0 0 64 16 242
2017 TO-04 25 45 16 7 7 0 0 70 15 205
2017 TO-05 22 55 19 5 0 0 0 77 5 64

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 55 31 9 3 1 0 0 86 4 540
2019 TO-03 55 32 11 3 0 0 0 86 3 211
2019 TO-04 51 34 9 4 2 0 0 85 6 200
2019 TO-05 66 25 7 1 0 0 0 91 1 68
2018 TO 51 37 8 3 1 0 0 88 4 364
2018 TO-03 50 35 11 3 1 1 0 86 4 141
2018 TO-04 52 36 8 3 2 0 0 88 5 132
2018 TO-05 58 40 2 0 0 0 0 98 0 48
2017 TO 55 36 7 1 1 0 0 91 2 570
2017 TO-02 51 44 5 0 0 0 0 95 0 39
2017 TO-03 58 33 7 2 1 0 0 90 2 242
2017 TO-04 53 38 8 0 1 0 0 91 1 205
2017 TO-05 60 37 3 0 0 0 0 97 0 65
2011 TO 63 29 6 2 0 0 0 92 2 767
2011 TO-02 71 20 6 3 0 0 0 91 3 80
2011 TO-03 61 32 4 3 0 0 0 93 3 312
2011 TO-04 62 30 5 1 1 0 0 92 2 276
2011 TO-05 72 19 10 0 0 0 0 90 0 81
2011 TO-06 45 45 9 0 0 0 0 91 0 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 46 38 11 4 1 0 0 84 5 542
2019 TO-03 47 39 9 4 1 0 0 86 5 212
2019 TO-04 44 38 12 3 2 0 0 82 6 202
2019 TO-05 55 28 12 4 0 0 0 84 4 67
2018 TO 42 39 12 5 1 0 0 81 7 368
2018 TO-03 38 39 14 5 3 1 0 77 8 143
2018 TO-04 43 39 11 7 0 0 0 83 7 132
2018 TO-05 54 35 8 2 0 0 0 90 2 48
2017 TO 45 37 13 3 1 0 0 82 5 569
2017 TO-02 56 36 3 0 3 3 0 95 3 39
2017 TO-03 43 37 15 3 1 0 0 81 5 242
2017 TO-04 44 38 14 4 1 0 0 81 5 204
2017 TO-05 51 38 9 2 0 0 0 89 2 65
2011 TO 46 42 7 3 2 0 0 89 5 768
2011 TO-02 60 31 5 4 0 0 0 91 4 80
2011 TO-03 41 45 7 4 3 0 0 86 7 310
2011 TO-04 47 42 7 2 1 0 0 89 4 278
2011 TO-05 55 37 6 0 1 0 1 93 1 82
2011 TO-06 45 45 9 0 0 0 0 91 0 11
2008 TO 48 40 6 4 2 0 0 88 6 718
2008 TO-02 37 49 4 7 3 0 0 86 10 70
2008 TO-03 47 40 8 3 2 0 0 87 5 316
2008 TO-04 48 41 5 4 3 0 0 89 7 228
2008 TO-05 57 33 5 1 3 0 0 91 4 75
2008 TO-06 50 43 0 0 7 0 0 93 7 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 39 33 18 6 4 0 0 72 10 541
2019 TO-03 41 29 20 6 3 0 0 71 9 211
2019 TO-04 33 37 17 7 5 0 0 70 13 201
2019 TO-05 53 29 15 3 0 0 0 82 3 68
2018 TO 30 35 24 7 3 0 0 66 10 358
2018 TO-03 25 33 24 12 6 0 0 58 18 139
2018 TO-04 30 38 27 5 2 0 0 67 6 128
2018 TO-05 43 36 19 2 0 0 0 79 2 47
2017 TO 33 37 16 10 3 0 0 71 13 569
2017 TO-02 50 39 5 3 0 3 0 92 3 38
2017 TO-03 33 35 19 9 3 0 0 68 12 242
2017 TO-04 29 40 15 12 4 0 0 69 16 205
2017 TO-05 43 35 15 5 2 0 0 78 6 65
2011 TO 26 35 19 13 7 0 0 62 20 770
2011 TO-02 40 34 15 8 3 1 0 75 10 80
2011 TO-03 23 35 20 13 8 0 0 58 21 314
2011 TO-04 21 40 17 13 8 0 0 61 21 276
2011 TO-05 37 24 23 11 5 0 0 61 16 82
2011 TO-06 27 27 18 27 0 0 0 55 27 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 33 37 19 8 3 0 0 70 11 540
2019 TO-03 33 36 23 7 1 0 0 69 8 211
2019 TO-04 27 38 20 9 5 0 0 65 14 201
2019 TO-05 49 34 10 6 0 0 0 84 6 67
2018 TO 25 35 26 11 3 0 0 61 13 361
2018 TO-03 20 33 27 16 5 0 0 52 21 141
2018 TO-04 24 38 28 10 1 0 0 61 11 127
2018 TO-05 40 38 17 4 0 0 0 79 4 47
2017 TO 30 38 18 10 4 0 0 68 14 568
2017 TO-02 53 34 8 3 0 3 0 89 3 38
2017 TO-03 30 37 19 9 5 0 0 67 14 242
2017 TO-04 24 40 19 13 4 0 0 63 18 204
2017 TO-05 37 45 12 6 0 0 0 82 6 65
2011 TO 21 36 20 17 7 0 0 56 24 768
2011 TO-02 33 40 15 10 1 1 0 73 11 80
2011 TO-03 17 33 22 21 7 0 0 50 28 313
2011 TO-04 17 40 19 15 8 0 0 57 23 275
2011 TO-05 35 24 21 13 6 0 0 60 20 82
2011 TO-06 9 45 9 27 9 0 0 55 36 11
2008 TO 28 43 15 9 5 0 0 71 14 717
2008 TO-02 29 39 13 13 6 0 0 68 19 69
2008 TO-03 24 44 16 10 5 0 0 68 16 316
2008 TO-04 25 45 16 8 5 0 0 71 13 228
2008 TO-05 52 29 9 7 1 1 0 82 8 75
2008 TO-06 43 43 7 7 0 0 0 86 7 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 36 26 17 11 6 3 0 64 18 540
2019 TO-03 33 25 21 13 6 2 0 59 19 211
2019 TO-04 35 24 18 10 8 3 0 62 19 201
2019 TO-05 48 34 7 6 1 3 0 85 8 67
2018 TO 29 27 20 13 7 3 1 58 21 362
2018 TO-03 25 18 23 17 13 3 1 45 32 141
2018 TO-04 28 34 20 11 3 5 0 65 15 128
2018 TO-05 47 30 15 6 2 0 0 77 9 47
2017 TO 32 29 19 9 5 4 1 64 15 570
2017 TO-02 54 21 18 3 0 5 0 78 3 39
2017 TO-03 32 26 19 9 7 5 1 62 18 242
2017 TO-04 26 35 17 12 5 4 1 64 18 205
2017 TO-05 43 25 26 3 2 2 0 69 5 65
2011 TO 28 30 18 11 8 5 1 61 20 770
2011 TO-02 38 21 16 11 5 8 1 64 18 80
2011 TO-03 25 26 22 12 10 4 1 54 23 314
2011 TO-04 25 37 14 9 7 5 1 67 17 276
2011 TO-05 41 24 13 13 7 0 0 66 21 82
2011 TO-06 27 36 27 0 9 0 0 64 9 11
2008 TO 30 31 15 11 8 5 1 65 19 717
2008 TO-02 26 25 14 14 13 7 0 55 30 69
2008 TO-03 26 32 15 12 10 5 0 62 23 316
2008 TO-04 29 36 16 9 5 4 1 68 15 228
2008 TO-05 52 17 16 9 3 1 1 71 12 75
2008 TO-06 50 29 14 7 0 0 0 79 7 14
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 43 31 17 4 3 1 2 76 7 543
2019 TO-03 41 31 19 4 2 1 1 74 6 212
2019 TO-04 43 32 14 5 2 0 3 78 8 202
2019 TO-05 54 24 15 6 1 0 0 78 7 68

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 45 30 13 6 4 2 0 77 10 542
2019 TO-03 44 31 13 7 3 2 0 77 10 212
2019 TO-04 44 33 11 5 4 2 0 79 10 201
2019 TO-05 49 25 18 4 1 3 0 76 6 68
2018 TO 42 31 12 7 5 2 0 75 13 363
2018 TO-03 40 26 16 10 6 2 0 67 17 141
2018 TO-04 43 31 11 7 5 3 1 77 12 129
2018 TO-05 45 36 9 6 4 0 0 81 11 47
2017 TO 42 32 14 6 3 2 1 76 10 570
2017 TO-02 62 21 10 3 0 5 0 86 3 39
2017 TO-03 41 30 16 6 5 1 1 73 11 242
2017 TO-04 39 37 10 7 3 2 2 79 11 205
2017 TO-05 46 26 17 6 2 2 2 75 8 65
2011 TO 37 35 12 9 6 1 0 73 15 770
2011 TO-02 43 34 9 10 5 0 0 76 15 80
2011 TO-03 34 34 14 10 5 2 0 70 16 312
2011 TO-04 36 37 10 9 7 1 0 74 16 278
2011 TO-05 41 35 11 6 6 0 0 77 12 82
2011 TO-06 55 27 18 0 0 0 0 82 0 11
2008 TO 39 32 12 8 6 3 0 73 14 718
2008 TO-02 41 29 10 13 6 1 0 71 19 70
2008 TO-03 38 32 13 7 7 3 0 73 14 316
2008 TO-04 36 34 13 7 7 3 0 73 14 228
2008 TO-05 53 25 5 9 5 1 0 80 15 75
2008 TO-06 21 64 0 14 0 0 0 86 14 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 40 33 13 8 5 1 1 74 13 541
2019 TO-03 42 33 11 8 5 1 0 75 13 211
2019 TO-04 40 31 15 7 4 1 1 73 12 201
2019 TO-05 38 35 10 12 3 0 1 75 15 68
2018 TO 37 34 14 10 5 1 0 71 14 365
2018 TO-03 37 27 15 13 7 0 0 64 20 142
2018 TO-04 35 36 18 5 3 2 1 73 9 130
2018 TO-05 36 47 4 13 0 0 0 83 13 47
2017 TO 38 33 14 10 4 1 1 72 14 567
2017 TO-02 54 31 13 3 0 0 0 85 3 39
2017 TO-03 37 31 14 11 6 0 0 69 17 240
2017 TO-04 37 33 15 11 3 0 0 70 15 204
2017 TO-05 40 37 14 5 2 2 2 79 6 65
2011 TO 32 37 13 10 8 1 0 70 17 770
2011 TO-02 49 28 9 9 6 0 0 76 15 80
2011 TO-03 29 39 13 10 9 0 0 68 19 312
2011 TO-04 31 37 13 11 7 1 0 68 18 278
2011 TO-05 38 37 15 5 6 0 0 74 11 82
2011 TO-06 18 55 18 9 0 0 0 73 9 11
2008 TO 33 34 12 12 8 1 0 67 20 718
2008 TO-02 37 26 11 14 11 0 0 63 26 70
2008 TO-03 31 36 13 10 8 2 0 68 18 316
2008 TO-04 32 33 13 14 8 0 0 65 22 228
2008 TO-05 49 27 7 11 7 0 0 76 17 75
2008 TO-06 14 50 7 14 14 0 0 64 29 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 50 30 9 8 3 1 0 80 11 542
2019 TO-03 49 29 10 9 1 1 0 79 10 211
2019 TO-04 49 33 7 6 4 0 0 82 11 202
2019 TO-05 53 26 13 7 0 0 0 79 7 68
2018 TO 43 30 14 7 6 1 0 73 13 366
2018 TO-03 39 25 16 8 11 1 0 65 19 142
2018 TO-04 44 34 14 4 4 2 0 78 8 131
2018 TO-05 53 26 9 13 0 0 0 79 13 47
2017 TO 47 27 11 9 4 1 0 75 14 570
2017 TO-02 62 28 8 3 0 0 0 90 3 39
2017 TO-03 45 25 11 12 6 0 0 71 18 242
2017 TO-04 47 28 11 9 4 1 0 76 13 205
2017 TO-05 49 31 11 6 3 0 0 80 9 65

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 28 29 20 10 4 9 0 64 15 542
2019 TO-03 27 28 21 9 4 11 0 62 15 212
2019 TO-04 25 29 21 12 4 6 1 59 18 201
2019 TO-05 40 29 18 7 0 6 0 73 8 68
2018 TO 21 33 21 11 5 9 0 59 18 367
2018 TO-03 15 32 20 13 10 8 0 52 26 143
2018 TO-04 21 33 23 10 2 10 1 61 14 131
2018 TO-05 35 31 23 6 0 4 0 70 7 48
2017 TO 24 32 19 8 5 12 0 64 15 570
2017 TO-02 38 31 13 5 0 13 0 79 6 39
2017 TO-03 23 30 18 10 6 12 1 61 18 242
2017 TO-04 19 35 20 8 5 14 0 62 15 205
2017 TO-05 37 32 15 5 3 8 0 75 8 65
2011 TO 17 28 22 10 9 12 1 51 23 770
2011 TO-02 30 31 14 9 3 14 0 71 13 80
2011 TO-03 14 26 24 11 12 12 1 46 26 312
2011 TO-04 13 28 23 12 10 13 1 47 25 278
2011 TO-05 30 26 22 7 7 7 0 61 16 82
2011 TO-06 9 45 18 9 9 9 0 60 20 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 21 30 23 14 8 3 0 53 23 542
2019 TO-03 22 28 22 17 7 5 0 52 25 212
2019 TO-04 13 32 28 14 11 1 1 46 26 201
2019 TO-05 37 28 21 12 3 0 0 65 15 68
2018 TO 16 29 25 17 10 4 0 46 28 367
2018 TO-03 13 24 26 21 14 2 0 38 36 143
2018 TO-04 14 31 23 17 11 5 0 47 29 131
2018 TO-05 23 33 31 10 2 0 0 56 13 48
2017 TO 19 30 24 14 8 4 0 51 23 570
2017 TO-02 36 33 15 10 0 5 0 73 11 39
2017 TO-03 20 23 24 16 10 6 1 46 28 242
2017 TO-04 12 35 27 15 8 3 0 48 24 205
2017 TO-05 28 40 17 12 2 2 0 69 14 65
2011 TO 13 25 21 20 19 2 1 39 39 769
2011 TO-02 20 34 15 15 13 3 0 56 29 79
2011 TO-03 10 24 22 21 21 2 0 35 43 312
2011 TO-04 10 24 23 19 21 2 1 35 41 278
2011 TO-05 26 26 17 18 13 0 0 51 32 82
2011 TO-06 18 18 9 36 18 0 0 36 55 11
2008 TO 17 30 20 15 15 3 0 48 31 718
2008 TO-02 16 39 24 10 11 0 0 54 21 70
2008 TO-03 16 25 19 16 18 4 0 43 36 316
2008 TO-04 14 32 21 18 13 2 1 46 32 228
2008 TO-05 28 35 17 9 9 1 0 64 19 75
2008 TO-06 21 43 14 7 14 0 0 64 21 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 14 24 29 17 10 5 0 40 29 537
2019 TO-03 15 23 28 19 10 5 0 41 30 209
2019 TO-04 10 21 34 17 13 4 1 32 32 202
2019 TO-05 15 37 21 19 1 7 0 56 22 68
2018 TO 11 19 28 21 14 7 0 33 37 366
2018 TO-03 10 14 28 23 17 8 0 26 43 142
2018 TO-04 11 20 27 18 16 6 1 34 37 131
2018 TO-05 13 31 25 29 0 2 0 45 30 48
2017 TO 12 26 28 17 8 9 1 42 27 570
2017 TO-02 31 28 18 5 5 13 0 68 12 39
2017 TO-03 11 26 26 15 11 11 1 42 29 242
2017 TO-04 7 24 30 21 8 9 0 34 32 205
2017 TO-05 18 37 28 14 2 2 0 56 16 65
2011 TO 8 25 21 23 15 7 0 36 41 769
2011 TO-02 18 29 14 25 8 8 0 50 35 80
2011 TO-03 7 26 22 21 17 7 0 35 42 313
2011 TO-04 6 22 25 26 13 9 0 31 42 276
2011 TO-05 16 29 17 21 13 4 0 47 35 82
2011 TO-06 0 36 9 18 36 0 0 36 55 11
2008 TO 9 28 24 18 13 7 1 40 33 717
2008 TO-02 13 27 24 23 7 4 1 42 32 70
2008 TO-03 7 27 25 17 16 8 1 37 35 315
2008 TO-04 9 27 25 21 11 7 0 39 34 228
2008 TO-05 12 43 15 9 15 7 0 59 26 75
2008 TO-06 14 21 21 21 14 7 0 38 38 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 12 27 24 20 13 3 0 41 34 543
2019 TO-03 13 22 25 26 11 3 0 36 38 212
2019 TO-04 8 29 26 17 17 2 1 38 35 202
2019 TO-05 16 44 18 12 9 1 0 61 21 68
2018 TO 10 23 25 26 15 2 0 34 41 368
2018 TO-03 8 23 23 27 16 2 0 32 44 143
2018 TO-04 14 18 25 23 19 2 0 32 42 132
2018 TO-05 6 33 25 29 6 0 0 40 35 48
2017 TO 12 30 24 19 12 3 0 44 32 569
2017 TO-02 33 26 15 10 5 10 0 66 17 39
2017 TO-03 12 29 25 19 11 3 0 43 31 242
2017 TO-04 6 30 25 21 16 3 0 37 37 204
2017 TO-05 17 35 22 18 8 0 0 52 26 65
2011 TO 10 28 20 23 16 3 0 40 40 769
2011 TO-02 18 35 16 16 8 8 0 57 26 80
2011 TO-03 8 27 21 24 17 3 0 36 42 313
2011 TO-04 9 26 21 24 17 3 0 36 42 276
2011 TO-05 17 32 12 21 16 2 0 50 38 82
2011 TO-06 0 27 9 36 27 0 0 27 64 11
2008 TO 9 31 23 22 11 3 0 42 35 717
2008 TO-02 13 33 14 23 14 1 0 47 38 69
2008 TO-03 8 28 23 22 15 5 0 37 38 316
2008 TO-04 7 32 26 25 8 2 0 40 34 228
2008 TO-05 15 37 19 20 8 1 0 53 28 75
2008 TO-06 7 43 29 21 0 0 0 50 21 14
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 24 38 16 15 6 0 0 63 21 541
2019 TO-03 23 38 16 17 5 1 0 62 22 211
2019 TO-04 26 33 19 14 8 0 0 59 22 201
2019 TO-05 22 46 15 12 6 0 0 68 18 68
2018 TO 17 34 24 13 11 1 0 51 25 368
2018 TO-03 15 27 27 16 14 1 0 43 30 143
2018 TO-04 21 35 23 10 11 1 0 56 21 132
2018 TO-05 10 46 25 13 6 0 0 56 19 48
2017 TO 23 36 20 14 7 0 0 60 20 569
2017 TO-02 41 38 21 0 0 0 0 79 0 39
2017 TO-03 23 37 18 15 7 0 0 60 22 242
2017 TO-04 20 38 19 14 9 0 0 58 23 204
2017 TO-05 28 23 34 11 5 0 0 51 15 65
2011 TO 16 37 18 17 11 0 0 54 28 771
2011 TO-02 25 35 13 19 9 0 0 60 28 80
2011 TO-03 14 39 19 18 10 0 0 54 27 313
2011 TO-04 15 36 17 18 15 0 0 51 32 278
2011 TO-05 20 38 27 9 6 1 0 58 15 82
2011 TO-06 9 27 27 27 9 0 0 36 36 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 25 44 16 11 3 0 0 70 15 538
2019 TO-03 25 43 17 11 3 0 0 68 15 210
2019 TO-04 24 44 17 11 4 0 0 68 15 201
2019 TO-05 27 48 12 12 1 0 0 75 13 67
2018 TO 21 42 17 15 5 0 0 64 20 368
2018 TO-03 17 38 20 17 6 1 0 56 23 143
2018 TO-04 21 45 16 12 5 0 0 67 17 132
2018 TO-05 27 44 10 17 2 0 0 71 19 48
2017 TO 24 45 17 11 3 0 0 69 14 569
2017 TO-02 44 38 13 5 0 0 0 82 5 39
2017 TO-03 25 40 19 12 5 0 0 65 16 241
2017 TO-04 19 51 16 13 2 0 0 70 15 205
2017 TO-05 28 46 17 6 3 0 0 74 9 65

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 39 37 11 8 4 1 0 77 12 541
2019 TO-03 38 37 12 8 2 2 0 77 11 211
2019 TO-04 40 38 10 6 4 1 0 79 11 202
2019 TO-05 34 37 13 13 1 0 0 72 15 67
2018 TO 32 38 15 8 5 1 1 71 14 366
2018 TO-03 31 33 17 10 8 1 0 65 18 142
2018 TO-04 35 41 11 8 2 2 1 78 10 131
2018 TO-05 28 38 21 11 2 0 0 66 13 47
2017 TO 35 36 16 8 4 1 0 71 13 570
2017 TO-02 54 26 13 3 5 0 0 79 8 39
2017 TO-03 37 34 15 9 5 0 0 71 14 242
2017 TO-04 30 41 14 9 4 1 0 72 13 205
2017 TO-05 31 31 28 5 5 0 2 63 9 65
2011 TO 32 36 13 12 6 0 0 68 18 770
2011 TO-02 43 30 6 13 8 1 0 73 20 80
2011 TO-03 31 38 12 12 6 0 0 70 18 312
2011 TO-04 30 35 16 12 6 1 0 65 18 278
2011 TO-05 35 34 15 7 9 0 0 70 16 82
2011 TO-06 18 55 18 9 0 0 0 73 9 11
2008 TO 32 36 14 8 8 0 0 69 17 718
2008 TO-02 30 36 14 9 11 0 0 66 20 70
2008 TO-03 30 39 14 9 6 1 1 70 15 316
2008 TO-04 31 38 13 8 11 0 0 68 19 228
2008 TO-05 47 27 9 5 12 0 0 73 17 75
2008 TO-06 43 21 21 14 0 0 0 64 14 14

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 31 38 15 12 4 0 0 69 16 541
2019 TO-03 33 34 17 11 5 0 0 67 16 212
2019 TO-04 27 38 17 15 4 0 0 65 19 200
2019 TO-05 35 44 12 7 1 0 0 79 9 68
2018 TO 20 45 14 14 6 0 0 66 20 367
2018 TO-03 17 43 14 14 11 0 1 61 25 143
2018 TO-04 18 47 15 17 5 0 0 64 21 131
2018 TO-05 27 50 13 10 0 0 0 77 10 48
2017 TO 23 42 15 12 7 0 0 65 19 569
2017 TO-02 38 36 10 10 5 0 0 74 15 39
2017 TO-03 24 44 13 13 7 0 0 67 19 241
2017 TO-04 19 43 16 15 8 0 0 61 23 205
2017 TO-05 29 42 23 5 2 0 0 71 6 65
2011 TO 21 38 16 16 7 0 1 60 23 765
2011 TO-02 38 38 9 11 4 0 0 76 15 79
2011 TO-03 17 36 19 18 10 0 1 53 28 311
2011 TO-04 18 40 17 17 7 0 1 59 24 275
2011 TO-05 34 38 13 10 2 0 2 74 13 82
2011 TO-06 18 36 18 18 9 0 0 55 27 11
2008 TO 22 41 15 15 6 0 1 63 21 717
2008 TO-02 29 41 10 14 6 0 0 70 20 70
2008 TO-03 20 39 16 15 9 1 0 59 24 316
2008 TO-04 19 41 17 17 4 0 2 61 22 227
2008 TO-05 35 39 11 12 1 0 3 75 14 75
2008 TO-06 14 64 14 0 7 0 0 79 7 14

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 14 28 20 19 17 2 0 44 36 540
2019 TO-03 15 27 18 20 18 2 0 43 39 210
2019 TO-04 10 31 20 16 20 2 0 42 37 201
2019 TO-05 19 28 25 24 4 0 0 47 28 68
2018 TO 8 26 24 22 19 1 0 34 41 367
2018 TO-03 7 22 20 23 24 4 0 30 49 142
2018 TO-04 6 26 27 23 19 0 0 32 42 132
2018 TO-05 10 35 21 25 8 0 0 46 33 48
2017 TO 12 28 23 17 17 3 0 42 35 566
2017 TO-02 26 39 16 5 5 8 0 71 11 38
2017 TO-03 13 29 22 15 19 3 0 43 35 241
2017 TO-04 8 25 24 21 19 3 0 34 41 204
2017 TO-05 15 31 26 18 9 0 0 46 28 65
2011 TO 12 26 20 21 20 2 0 38 42 764
2011 TO-02 20 37 15 15 11 1 0 58 27 79
2011 TO-03 11 20 21 22 24 2 1 31 47 309
2011 TO-04 8 28 21 22 20 2 0 36 43 276
2011 TO-05 20 29 16 20 15 1 0 49 35 82
2011 TO-06 0 36 36 18 9 0 0 36 27 11
2008 TO 12 30 23 18 16 2 0 43 34 717
2008 TO-02 16 29 24 13 17 1 0 45 30 70
2008 TO-03 10 27 23 17 19 3 1 38 38 316
2008 TO-04 9 31 23 23 14 1 0 40 37 227
2008 TO-05 23 43 15 11 8 1 0 66 19 75
2008 TO-06 7 36 29 14 14 0 0 43 29 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 12 21 19 19 27 2 0 33 47 543
2019 TO-03 10 18 17 21 30 3 0 30 52 212
2019 TO-04 9 22 18 19 30 1 0 32 49 202
2019 TO-05 18 22 24 18 19 0 0 40 37 68
2018 TO 7 17 17 23 33 1 1 25 57 368
2018 TO-03 8 10 13 24 43 1 1 18 68 143
2018 TO-04 5 19 20 23 30 1 2 25 54 132
2018 TO-05 6 27 13 29 23 2 0 34 53 48
2017 TO 10 20 15 22 27 4 2 32 52 569
2017 TO-02 21 38 23 5 5 8 0 64 11 39
2017 TO-03 11 14 16 23 30 3 2 27 56 241
2017 TO-04 6 19 14 22 32 5 2 27 58 205
2017 TO-05 15 32 12 22 15 2 2 49 38 65
2011 TO 9 14 16 20 38 2 2 24 60 763
2011 TO-02 15 19 18 11 29 6 1 37 44 79
2011 TO-03 8 12 16 21 39 3 1 21 62 309
2011 TO-04 7 12 14 20 42 2 2 19 66 276
2011 TO-05 14 20 17 25 23 0 1 34 49 81
2011 TO-06 0 27 9 18 45 0 0 27 64 11
2008 TO 7 21 16 21 32 2 2 29 55 716
2008 TO-02 6 33 14 21 21 3 1 40 45 70
2008 TO-03 8 19 15 22 33 3 1 28 57 315
2008 TO-04 4 19 16 20 38 1 1 24 60 227
2008 TO-05 11 24 17 19 28 0 1 35 47 75
2008 TO-06 7 7 29 21 29 0 7 15 54 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 62 20 9 4 1 1 4 86 5 542
2019 TO-03 66 20 5 3 1 0 5 90 5 211
2019 TO-04 59 20 13 3 0 1 3 83 3 202
2019 TO-05 59 19 9 6 1 1 4 83 8 68

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 57 10 7 5 5 3 13 80 12 541
2019 TO-03 58 9 7 8 5 3 10 77 15 210
2019 TO-04 58 12 7 2 6 2 12 83 9 202
2019 TO-05 50 10 4 6 1 6 22 84 10 68

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 37 22 19 10 6 4 2 63 17 541
2019 TO-03 33 22 24 9 8 3 2 58 17 211
2019 TO-04 37 22 15 14 4 4 3 63 20 202
2019 TO-05 50 21 15 4 3 4 3 76 8 68

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 34 22 19 10 6 5 3 61 18 538
2019 TO-03 31 20 24 10 9 4 2 54 20 210
2019 TO-04 35 20 18 12 5 5 3 61 20 201
2019 TO-05 43 26 16 3 3 4 4 76 6 68

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 39 16 17 10 8 4 6 61 20 540
2019 TO-03 36 16 18 11 9 4 5 58 23 210
2019 TO-04 44 12 19 9 7 3 6 62 17 202
2019 TO-05 35 21 12 9 7 6 10 67 19 68

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 51 21 13 5 4 4 3 77 9 540
2019 TO-03 51 20 12 7 4 3 2 76 12 209
2019 TO-04 53 21 14 4 2 2 3 79 6 202
2019 TO-05 44 25 12 1 9 6 3 76 11 68

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 75 9 6 2 2 4 3 90 4 541
2019 TO-03 78 6 7 2 2 3 2 89 5 211
2019 TO-04 73 10 5 2 3 3 3 88 6 201
2019 TO-05 78 9 3 0 0 6 4 97 0 68

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 77 8 4 1 0 3 7 95 1 540
2019 TO-03 78 7 4 1 0 2 7 93 2 210
2019 TO-04 79 9 3 0 0 3 4 96 1 201
2019 TO-05 75 6 1 0 0 4 13 98 0 68

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 29 41 15 8 6 0 0 70 15 537
2019 TO-03 27 40 17 9 8 0 0 67 16 211
2019 TO-04 25 43 16 11 5 0 0 68 16 198
2019 TO-05 40 40 10 3 6 0 0 81 9 67
2018 TO 25 43 13 13 5 0 0 68 19 368
2018 TO-03 22 39 12 16 11 0 0 61 27 143
2018 TO-04 23 45 14 17 2 0 0 67 19 132
2018 TO-05 31 50 15 2 2 0 0 81 4 48
2017 TO 27 45 14 11 3 0 0 73 13 570
2017 TO-02 49 38 8 5 0 0 0 87 5 39
2017 TO-03 24 44 17 10 5 0 0 68 15 242
2017 TO-04 22 48 15 13 2 0 0 71 15 205
2017 TO-05 43 45 5 8 0 0 0 88 8 65
2011 TO 30 44 12 9 5 0 0 74 14 766
2011 TO-02 43 34 11 10 3 0 0 76 13 80
2011 TO-03 27 41 15 9 7 0 0 68 17 311
2011 TO-04 27 49 10 11 4 0 0 76 14 276
2011 TO-05 40 48 6 2 4 0 0 88 6 81
2011 TO-06 27 45 18 0 9 0 0 73 9 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 35 37 15 8 6 0 0 71 13 541
2019 TO-03 32 37 17 7 7 0 0 69 14 211
2019 TO-04 32 40 12 8 7 0 0 72 15 201
2019 TO-05 49 29 15 7 0 0 0 78 7 68
2018 TO 28 41 16 11 5 0 0 69 16 367
2018 TO-03 24 38 15 13 10 0 0 62 24 143
2018 TO-04 29 38 20 12 2 0 0 67 14 132
2018 TO-05 34 55 9 2 0 0 0 89 2 47
2017 TO 34 40 13 8 4 0 0 75 12 568
2017 TO-02 54 38 8 0 0 0 0 92 0 39
2017 TO-03 31 41 13 10 6 0 0 71 16 241
2017 TO-04 31 41 16 9 3 0 0 72 12 204
2017 TO-05 48 37 9 6 0 0 0 85 6 65

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 29 42 19 6 2 1 0 72 8 536
2019 TO-03 30 41 22 5 1 1 0 72 6 211
2019 TO-04 23 43 20 8 4 1 1 68 11 198
2019 TO-05 40 41 12 7 0 0 0 81 7 68
2018 TO 24 38 20 13 3 0 1 63 17 365
2018 TO-03 20 33 23 15 6 1 2 55 21 142
2018 TO-04 20 42 22 15 1 0 1 62 16 130
2018 TO-05 40 40 13 6 2 0 0 79 8 48
2017 TO 28 42 19 7 3 0 1 70 10 569
2017 TO-02 41 54 5 0 0 0 0 95 0 39
2017 TO-03 26 39 24 6 3 0 1 66 10 242
2017 TO-04 24 47 18 8 4 0 0 70 12 204
2017 TO-05 38 37 17 8 0 0 0 75 8 65
2011 TO 29 43 16 7 3 1 1 74 10 769
2011 TO-02 45 31 11 10 0 3 0 78 10 80
2011 TO-03 27 40 19 9 3 2 0 69 12 312
2011 TO-04 27 47 17 5 4 0 1 74 9 277
2011 TO-05 38 43 11 6 2 0 0 80 9 82
2011 TO-06 9 82 9 0 0 0 0 91 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 17 44 22 11 3 3 0 63 14 542
2019 TO-03 14 45 24 10 3 3 1 61 14 212
2019 TO-04 12 47 24 12 2 3 0 61 15 202
2019 TO-05 40 39 7 12 1 0 0 79 13 67
2018 TO 12 38 28 11 6 4 1 53 18 367
2018 TO-03 8 38 27 11 11 4 1 48 24 143
2018 TO-04 12 34 34 15 4 2 0 47 19 131
2018 TO-05 21 50 17 8 0 4 0 74 9 48
2017 TO 17 38 24 11 4 6 0 58 16 570
2017 TO-02 31 46 8 5 0 10 0 86 6 39
2017 TO-03 15 37 25 12 5 5 1 56 18 242
2017 TO-04 12 36 26 14 3 9 0 52 19 205
2017 TO-05 31 38 26 3 0 2 0 70 3 65

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 46 33 12 5 4 0 0 80 9 539
2019 TO-03 50 31 12 4 4 0 0 81 8 212
2019 TO-04 42 34 12 8 5 1 0 76 12 199
2019 TO-05 56 28 10 3 3 0 0 84 6 68
2018 TO 40 35 14 6 3 1 1 76 9 365
2018 TO-03 39 38 11 5 6 1 0 78 11 141
2018 TO-04 40 35 14 6 2 2 2 78 8 131
2018 TO-05 42 31 17 10 0 0 0 73 10 48
2017 TO 40 36 14 5 2 1 1 78 8 568
2017 TO-02 59 28 10 0 0 3 0 89 0 39
2017 TO-03 39 36 15 5 4 1 0 76 9 241
2017 TO-04 38 39 12 6 1 1 1 79 8 204
2017 TO-05 43 34 12 8 3 0 0 77 11 65
2011 TO 37 41 10 8 4 1 0 78 11 767
2011 TO-02 55 24 10 5 5 1 0 80 10 80
2011 TO-03 33 45 9 7 5 0 0 78 12 309
2011 TO-04 33 42 13 7 3 1 1 77 10 278
2011 TO-05 46 38 6 9 0 0 1 85 9 82
2011 TO-06 18 27 9 45 0 0 0 45 45 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 34 41 16 7 2 0 0 76 9 540
2019 TO-03 44 37 10 6 1 0 0 82 8 211
2019 TO-04 26 45 20 7 1 0 0 71 9 201
2019 TO-05 28 42 16 7 6 0 0 70 13 67
2018 TO 32 40 18 6 3 0 1 72 9 367
2018 TO-03 39 35 16 4 4 0 1 75 9 142
2018 TO-04 24 44 21 8 2 0 0 68 11 131
2018 TO-05 33 31 25 6 4 0 0 65 10 48
2017 TO 28 43 21 6 1 0 1 72 7 570
2017 TO-02 46 44 8 3 0 0 0 90 3 39
2017 TO-03 32 43 18 5 1 0 1 76 7 242
2017 TO-04 23 45 24 4 2 0 1 69 6 205
2017 TO-05 20 42 26 11 0 0 2 63 11 65
2011 TO 31 43 17 7 2 0 0 75 9 770
2011 TO-02 40 44 11 3 3 0 0 84 5 80
2011 TO-03 35 45 14 4 1 0 0 80 6 314
2011 TO-04 26 44 21 7 1 0 0 71 8 277
2011 TO-05 24 35 16 18 5 0 1 60 23 82
2011 TO-06 27 36 9 9 18 0 0 64 27 11
2008 TO 24 45 19 8 3 0 1 70 11 718
2008 TO-02 31 49 9 9 3 0 0 80 11 70
2008 TO-03 26 47 19 6 2 0 0 73 8 316
2008 TO-04 21 43 21 11 4 0 1 64 15 228
2008 TO-05 17 49 17 11 4 0 1 68 15 75
2008 TO-06 14 36 43 0 7 0 0 50 7 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 50 22 12 5 3 5 3 78 8 541
2019 TO-03 53 20 10 4 2 8 2 81 7 211
2019 TO-04 48 23 14 5 4 2 3 75 9 202
2019 TO-05 50 25 13 6 0 4 1 80 6 68
2017 TO 39 31 9 5 4 5 5 79 10 569
2017 TO-02 54 23 10 3 0 3 8 86 3 39
2017 TO-03 37 34 10 5 5 3 6 79 11 241
2017 TO-04 40 28 10 6 3 7 5 78 11 205
2017 TO-05 37 34 9 3 6 8 3 79 10 65
2011 TO 41 32 13 4 4 3 3 78 9 766
2011 TO-02 49 28 8 3 5 4 5 84 8 80
2011 TO-03 43 30 12 4 4 3 3 78 9 312
2011 TO-04 34 35 14 4 5 4 3 75 10 275
2011 TO-05 48 31 12 5 1 0 2 81 6 81
2011 TO-06 36 36 27 0 0 0 0 73 0 11

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 TO 12 60 27 542
2019 TO-03 9 63 29 211
2019 TO-04 13 62 25 202
2019 TO-05 19 59 22 68
2018 TO 11 58 31 368
2018 TO-03 10 55 36 143
2018 TO-04 11 60 30 132
2018 TO-05 17 64 19 47
2017 TO 11 60 29 569
2017 TO-02 13 46 41 39
2017 TO-03 9 60 31 241
2017 TO-04 12 62 25 205
2017 TO-05 12 60 28 65
2011 TO 11 61 28 770
2011 TO-02 10 58 33 80
2011 TO-03 13 58 28 312
2011 TO-04 7 65 27 278
2011 TO-05 11 65 24 82
2011 TO-06 45 36 18 11

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 TO 39 7 24 13 7 9 67
2019 TO-03 28 11 33 11 6 11 18
2019 TO-04 38 8 23 19 0 12 26
2018 TO 24 15 27 15 12 7 41
2018 TO-03 14 14 21 36 7 7 14
2018 TO-04 29 7 36 7 7 14 14
2017 TO 50 13 11 8 11 6 62
2017 TO-03 36 18 18 18 5 5 22
2017 TO-04 64 0 12 0 12 12 25
2011 TO 31 9 20 21 9999 20 87
2011 TO-03 14 14 24 29 9999 19 42
2011 TO-04 55 5 10 25 9999 5 20
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 32 41 17 7 3 0 0 73 10 539
2019 TO-03 32 39 18 8 3 0 0 71 11 211
2019 TO-04 29 43 17 9 3 1 0 72 11 200
2019 TO-05 43 38 12 4 3 0 0 81 7 68
2018 TO 32 45 14 8 2 0 0 77 10 367
2018 TO-03 30 42 13 11 4 0 0 72 15 142
2018 TO-04 31 49 14 5 0 1 0 81 5 132
2018 TO-05 40 40 15 6 0 0 0 79 6 48
2017 TO 33 43 14 6 3 0 0 77 9 570
2017 TO-02 44 36 10 8 0 3 0 82 8 39
2017 TO-03 34 43 13 5 5 0 0 77 10 242
2017 TO-04 29 46 15 6 3 0 0 76 9 205
2017 TO-05 40 42 12 5 2 0 0 82 6 65
2011 TO 33 43 12 7 5 0 0 77 12 770
2011 TO-02 49 31 10 6 4 0 0 80 10 80
2011 TO-03 31 43 12 9 5 0 0 74 15 313
2011 TO-04 28 48 13 6 5 0 0 76 11 277
2011 TO-05 46 39 10 2 2 0 0 85 5 82
2011 TO-06 27 55 18 0 0 0 0 82 0 11
2008 TO 40 40 9 7 3 1 0 81 10 718
2008 TO-02 31 44 10 9 6 0 0 76 14 70
2008 TO-03 36 41 11 7 3 1 0 78 11 316
2008 TO-04 42 39 8 7 3 1 0 82 10 228
2008 TO-05 52 37 5 4 1 0 0 89 5 75
2008 TO-06 50 29 14 0 7 0 0 79 7 14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 18 43 22 10 5 1 0 62 15 541
2019 TO-03 17 41 26 9 6 1 0 59 14 210
2019 TO-04 15 45 24 10 5 0 0 60 16 202
2019 TO-05 25 50 15 7 3 0 0 75 10 68
2018 TO 14 41 26 14 4 1 0 55 18 367
2018 TO-03 12 39 29 13 6 1 0 52 19 142
2018 TO-04 14 41 26 13 5 2 0 56 18 132
2018 TO-05 17 40 21 23 0 0 0 56 23 48
2017 TO 18 41 22 14 4 1 0 59 19 570
2017 TO-02 36 36 13 8 5 3 0 74 13 39
2017 TO-03 20 40 23 12 5 0 0 60 17 242
2017 TO-04 12 43 22 19 3 1 0 55 22 205
2017 TO-05 22 38 22 14 5 0 0 60 18 65
2011 TO 17 37 18 16 11 1 0 54 28 769
2011 TO-02 34 33 11 16 5 1 0 67 22 80
2011 TO-03 13 39 18 17 12 1 0 53 29 313
2011 TO-04 14 38 20 14 13 0 0 52 27 278
2011 TO-05 23 31 20 14 13 0 0 54 26 80
2011 TO-06 9 18 18 45 9 0 0 27 55 11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 8 27 40 17 6 1 1 24 35 542
2019 TO-03 9 27 38 18 7 1 0 25 36 211
2019 TO-04 6 32 41 15 3 1 1 19 39 202
2019 TO-05 9 18 43 21 9 1 0 30 27 68
2018 TO 10 31 37 18 3 1 1 21 42 366
2018 TO-03 11 33 37 16 2 1 1 18 45 141
2018 TO-04 10 30 37 20 2 1 1 22 40 131
2018 TO-05 15 23 33 25 4 0 0 29 38 48
2017 TO 8 28 37 18 7 1 2 25 37 566
2017 TO-02 5 18 36 18 8 5 10 30 27 39
2017 TO-03 11 25 35 21 7 1 1 28 37 242
2017 TO-04 6 31 41 13 5 0 2 19 39 201
2017 TO-05 5 29 35 20 11 0 0 31 34 65
2011 TO 13 26 36 16 6 1 2 22 40 766
2011 TO-02 6 19 39 20 10 3 4 32 27 80
2011 TO-03 14 29 37 13 4 1 2 18 44 312
2011 TO-04 15 24 34 18 6 1 3 25 40 274
2011 TO-05 10 29 37 16 6 0 2 23 40 82
2011 TO-06 0 45 18 36 0 0 0 36 45 11
2008 TO 9 28 36 17 6 1 3 24 38 718
2008 TO-02 6 24 39 20 7 1 3 28 31 70
2008 TO-03 12 32 30 14 8 1 3 23 46 316
2008 TO-04 10 28 42 15 4 0 1 20 38 228
2008 TO-05 3 15 47 28 4 0 4 33 18 75
2008 TO-06 0 36 29 29 7 0 0 36 36 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 8 15 31 29 12 3 1 43 24 539
2019 TO-03 8 16 29 32 11 4 1 45 24 211
2019 TO-04 10 17 34 28 9 1 0 38 27 202
2019 TO-05 5 9 34 26 23 3 0 51 14 65
2018 TO 10 20 29 25 12 3 1 38 32 365
2018 TO-03 9 26 29 22 11 3 1 34 36 141
2018 TO-04 13 18 32 22 12 2 1 35 32 130
2018 TO-05 10 13 27 42 8 0 0 50 23 48
2017 TO 6 19 30 24 13 4 4 40 27 564
2017 TO-02 0 8 15 36 26 3 13 73 9 39
2017 TO-03 7 16 30 24 14 5 4 41 26 241
2017 TO-04 6 24 36 19 8 4 5 29 32 200
2017 TO-05 6 25 23 25 18 2 2 44 32 65
2011 TO 13 22 27 20 12 2 4 35 36 765
2011 TO-02 8 14 22 22 23 4 6 51 25 77
2011 TO-03 13 25 22 22 10 3 4 35 41 314
2011 TO-04 13 21 32 16 12 2 4 30 36 274
2011 TO-05 13 18 30 22 13 1 1 36 33 82
2011 TO-06 18 9 36 36 0 0 0 36 27 11
2008 TO 7 17 30 25 14 2 5 42 26 717
2008 TO-02 7 16 31 16 19 6 6 39 26 70
2008 TO-03 10 19 24 30 11 1 5 44 31 316
2008 TO-04 5 17 36 24 14 1 4 40 23 228
2008 TO-05 3 11 36 20 23 4 3 46 14 74
2008 TO-06 0 14 29 36 14 0 7 54 15 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 16 28 30 14 7 2 3 22 47 541
2019 TO-03 17 27 30 14 7 2 3 22 46 210
2019 TO-04 20 30 29 12 5 1 1 18 52 202
2019 TO-05 12 28 35 15 9 0 1 24 40 68
2018 TO 24 27 29 15 3 1 1 18 52 363
2018 TO-03 31 25 26 12 4 1 1 16 57 140
2018 TO-04 24 29 26 17 2 2 1 20 54 129
2018 TO-05 13 35 35 15 2 0 0 17 48 48
2017 TO 17 26 29 15 6 3 4 23 46 568
2017 TO-02 5 15 38 13 8 10 10 26 26 39
2017 TO-03 15 25 28 17 7 4 3 27 43 242
2017 TO-04 22 30 27 12 3 1 4 16 55 203
2017 TO-05 15 28 32 17 6 0 2 23 44 65
2011 TO 14 22 26 18 9 4 6 30 40 766
2011 TO-02 9 15 23 23 14 9 8 44 29 79
2011 TO-03 16 22 26 15 7 5 9 26 44 313
2011 TO-04 15 20 28 19 10 3 5 31 38 274
2011 TO-05 15 22 24 24 10 2 2 36 38 82
2011 TO-06 9 55 18 9 9 0 0 18 64 11
2008 TO 13 19 30 21 11 2 5 34 34 712
2008 TO-02 16 14 27 20 14 1 7 38 33 70
2008 TO-03 16 18 28 22 9 2 6 33 36 313
2008 TO-04 11 19 33 21 11 2 2 33 32 227
2008 TO-05 7 22 30 20 16 0 5 39 30 74
2008 TO-06 23 23 38 8 8 0 0 15 46 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 3 12 36 35 12 2 1 48 15 535
2019 TO-03 4 10 37 34 13 2 0 48 14 208
2019 TO-04 3 14 42 34 7 2 1 41 16 200
2019 TO-05 3 18 25 41 13 0 0 54 21 68
2018 TO 7 16 36 31 9 1 1 40 23 362
2018 TO-03 11 19 33 30 6 0 1 36 30 141
2018 TO-04 3 16 43 26 9 2 1 36 20 129
2018 TO-05 9 6 32 40 13 0 0 53 15 47
2017 TO 6 15 35 28 12 1 3 42 21 564
2017 TO-02 3 0 23 31 28 8 8 70 3 39
2017 TO-03 6 13 37 28 12 1 2 42 20 242
2017 TO-04 6 18 37 28 8 1 4 37 25 200
2017 TO-05 5 20 33 27 16 0 0 42 25 64
2011 TO 8 13 31 32 11 1 3 45 22 767
2011 TO-02 4 9 26 31 25 3 3 59 13 80
2011 TO-03 10 12 32 33 7 1 4 43 23 314
2011 TO-04 8 15 30 31 12 1 3 45 24 273
2011 TO-05 4 12 37 32 12 1 2 46 16 82
2011 TO-06 27 9 36 18 9 0 0 27 36 11
2008 TO 6 14 31 32 12 1 4 46 21 715
2008 TO-02 6 9 37 27 17 0 4 46 15 70
2008 TO-03 6 16 30 33 10 2 4 45 23 314
2008 TO-04 8 15 30 32 12 0 2 45 24 228
2008 TO-05 5 8 30 35 14 1 7 53 15 74
2008 TO-06 7 7 36 43 7 0 0 50 14 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 10 21 32 23 11 1 1 35 32 540
2019 TO-03 12 21 27 23 16 1 0 40 33 210
2019 TO-04 9 23 38 22 6 1 0 29 33 201
2019 TO-05 12 24 32 24 7 1 0 31 36 68
2018 TO 17 25 31 19 5 2 1 25 44 367
2018 TO-03 15 24 31 19 8 2 1 28 41 142
2018 TO-04 18 26 32 16 4 2 2 21 46 131
2018 TO-05 19 29 27 23 2 0 0 25 48 48
2017 TO 8 21 30 25 12 1 3 38 30 567
2017 TO-02 0 10 18 41 21 3 8 69 11 39
2017 TO-03 8 15 28 28 16 1 3 46 24 242
2017 TO-04 11 24 35 21 5 1 3 27 37 202
2017 TO-05 8 34 29 15 14 0 0 29 42 65
2011 TO 14 22 28 22 10 1 3 33 38 768
2011 TO-02 11 8 27 27 20 3 5 51 21 79
2011 TO-03 14 21 29 22 9 1 4 32 37 314
2011 TO-04 15 26 28 20 8 0 3 29 42 275
2011 TO-05 16 27 22 26 7 1 1 34 44 82
2011 TO-06 27 18 27 27 0 0 0 27 45 11
2008 TO 8 23 30 23 12 1 4 37 32 715
2008 TO-02 4 17 31 31 10 1 4 44 23 70
2008 TO-03 8 23 26 24 14 1 4 40 32 314
2008 TO-04 8 27 33 20 10 0 2 30 36 228
2008 TO-05 8 18 36 24 8 1 4 34 27 74
2008 TO-06 29 21 14 21 14 0 0 36 50 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 3 7 21 36 28 2 3 68 10 541
2019 TO-03 1 7 19 34 32 3 3 71 9 210
2019 TO-04 5 7 23 37 23 1 3 63 13 202
2019 TO-05 0 6 25 41 26 1 0 69 6 68
2018 TO 3 10 20 33 26 3 4 64 15 363
2018 TO-03 2 11 23 33 26 3 4 62 14 141
2018 TO-04 5 13 16 33 28 2 3 64 19 129
2018 TO-05 4 9 21 36 26 2 2 64 13 47
2017 TO 2 6 16 34 30 4 8 73 9 565
2017 TO-02 0 3 5 23 38 15 15 89 4 39
2017 TO-03 2 5 15 32 35 5 7 76 7 241
2017 TO-04 3 7 19 35 25 2 9 67 12 201
2017 TO-05 0 9 23 40 23 0 5 66 10 65
2011 TO 4 7 17 33 26 3 10 67 14 766
2011 TO-02 3 6 13 27 33 8 10 73 11 78
2011 TO-03 6 8 17 31 25 3 11 65 16 314
2011 TO-04 4 7 20 34 24 2 9 66 12 274
2011 TO-05 5 6 15 41 24 1 7 72 12 82
2011 TO-06 0 18 9 36 36 0 0 73 18 11
2008 TO 4 7 20 32 25 3 9 65 12 715
2008 TO-02 6 10 17 24 27 6 10 61 19 70
2008 TO-03 4 8 17 32 25 3 11 66 14 314
2008 TO-04 4 5 28 32 25 3 4 61 9 228
2008 TO-05 1 8 16 41 26 1 7 72 10 74
2008 TO-06 0 0 14 57 14 0 14 83 0 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 14 25 30 18 9 3 2 28 41 541
2019 TO-03 14 22 30 17 11 4 3 29 38 211
2019 TO-04 13 31 29 16 6 2 1 24 46 201
2019 TO-05 16 25 32 15 12 0 0 26 41 68
2018 TO 19 28 28 14 4 3 3 20 50 366
2018 TO-03 20 30 24 15 6 1 3 22 53 141
2018 TO-04 20 27 29 15 3 3 4 19 50 131
2018 TO-05 15 38 33 13 2 0 0 15 52 48
2017 TO 14 28 29 14 7 3 5 23 45 566
2017 TO-02 5 5 31 21 13 8 18 45 14 39
2017 TO-03 13 24 28 15 11 5 5 28 41 242
2017 TO-04 18 34 27 12 2 2 4 15 56 201
2017 TO-05 12 35 37 8 6 2 0 14 48 65

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 4 10 29 36 18 2 1 56 14 540
2019 TO-03 4 10 29 39 15 1 1 56 14 209
2019 TO-04 5 10 31 33 19 1 0 53 16 202
2019 TO-05 3 9 26 41 21 0 0 62 12 68

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 11 31 27 22 8 2 0 42 30 540
2019 TO-03 11 29 26 25 7 2 0 42 32 211
2019 TO-04 9 28 32 20 9 1 0 38 30 201
2019 TO-05 12 37 24 19 3 4 0 52 23 67

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 36 34 12 11 6 0 0 71 17 540
2019 TO-03 35 35 12 9 8 1 0 70 17 211
2019 TO-04 37 30 15 13 6 0 0 66 19 202
2019 TO-05 46 39 9 6 0 0 0 85 6 67
2018 TO 31 34 15 13 7 0 0 65 20 367
2018 TO-03 26 32 17 16 9 0 0 58 25 143
2018 TO-04 34 35 13 11 7 0 1 69 18 131
2018 TO-05 46 27 17 8 2 0 0 73 10 48
2017 TO 33 36 14 9 6 1 1 70 16 570
2017 TO-02 51 41 5 3 0 0 0 92 3 39
2017 TO-03 32 31 13 12 9 1 1 65 22 242
2017 TO-04 31 39 15 9 5 0 0 70 15 205
2017 TO-05 32 38 20 8 2 0 0 71 9 65

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 43 39 10 6 2 0 0 83 8 540
2019 TO-03 44 40 9 6 2 0 0 83 8 211
2019 TO-04 41 39 11 6 2 0 0 81 9 201
2019 TO-05 52 39 9 0 0 0 0 91 0 67
2018 TO 37 44 9 7 2 0 0 82 9 367
2018 TO-03 30 47 10 11 1 0 0 77 13 141
2018 TO-04 39 48 8 2 3 0 1 88 5 132
2018 TO-05 48 33 10 8 0 0 0 81 8 48
2017 TO 39 44 8 6 2 0 1 84 8 570
2017 TO-02 56 36 5 3 0 0 0 92 3 39
2017 TO-03 39 40 9 9 3 0 1 80 12 242
2017 TO-04 34 49 10 5 1 0 0 83 7 205
2017 TO-05 43 49 3 5 0 0 0 92 5 65

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 37 43 11 5 3 0 0 80 8 540
2019 TO-03 35 45 12 4 3 0 0 80 7 211
2019 TO-04 37 43 11 6 3 0 0 79 9 202
2019 TO-05 51 39 9 1 0 0 0 90 1 67
2018 TO 30 50 12 5 2 1 0 81 7 369
2018 TO-03 28 48 11 8 3 1 0 77 11 143
2018 TO-04 27 55 14 3 2 0 1 82 5 132
2018 TO-05 40 48 8 4 0 0 0 88 4 48

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 33 41 15 5 2 3 0 77 7 539
2019 TO-03 30 41 19 5 2 3 0 73 7 211
2019 TO-04 30 45 16 6 1 3 1 77 7 200
2019 TO-05 50 37 7 1 0 4 0 91 2 68
2018 TO 30 47 16 3 2 1 0 79 5 361
2018 TO-03 26 49 17 4 3 1 1 76 6 141
2018 TO-04 28 50 17 4 1 2 0 78 5 127
2018 TO-05 36 45 15 2 2 0 0 81 4 47
2017 TO 35 46 13 2 1 2 1 83 4 566
2017 TO-02 47 39 8 0 0 5 0 92 0 38
2017 TO-03 36 41 15 3 3 2 1 79 6 241
2017 TO-04 31 51 12 3 0 1 0 84 3 204
2017 TO-05 37 49 14 0 0 0 0 86 0 65
2011 TO 27 43 19 5 3 3 0 72 8 768
2011 TO-02 44 36 13 3 3 3 0 82 5 80
2011 TO-03 24 44 20 5 3 4 0 70 9 312
2011 TO-04 24 43 20 6 3 3 0 69 10 276
2011 TO-05 35 41 15 4 2 2 0 79 6 82
2011 TO-06 27 45 18 0 9 0 0 73 9 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 37 34 21 2 1 4 0 74 4 537
2019 TO-03 36 31 23 2 2 6 0 72 4 210
2019 TO-04 35 39 19 3 2 2 1 75 5 199
2019 TO-05 45 34 15 0 0 6 0 84 0 67
2018 TO 30 41 21 4 1 3 1 73 5 362
2018 TO-03 28 33 30 3 1 4 1 64 4 141
2018 TO-04 27 45 17 6 1 3 0 75 7 128
2018 TO-05 30 49 17 2 0 2 0 80 2 47
2017 TO 36 38 15 4 2 5 1 78 5 568
2017 TO-02 54 33 3 0 0 10 0 97 0 39
2017 TO-03 36 32 19 4 3 4 2 73 7 241
2017 TO-04 32 44 14 4 1 3 1 79 6 204
2017 TO-05 34 45 15 2 0 5 0 82 2 65

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 47 39 10 2 2 0 0 86 4 541
2019 TO-03 50 39 7 2 2 0 0 89 4 210
2019 TO-04 40 40 15 3 1 0 0 80 5 202
2019 TO-05 54 40 6 0 0 0 0 94 0 68
2018 TO 37 43 14 3 2 0 0 81 5 359
2018 TO-03 32 44 14 7 4 0 0 76 11 140
2018 TO-04 35 46 16 1 2 1 0 82 2 126
2018 TO-05 53 36 11 0 0 0 0 89 0 47
2017 TO 41 44 8 4 2 0 0 85 6 569
2017 TO-02 55 39 5 0 0 0 0 95 0 38
2017 TO-03 42 42 8 4 3 0 1 85 7 242
2017 TO-04 37 46 10 4 2 0 0 83 6 205
2017 TO-05 48 43 8 2 0 0 0 91 2 65
2011 TO 34 38 16 7 5 1 0 72 12 769
2011 TO-02 46 31 9 11 3 0 0 78 14 80
2011 TO-03 29 39 17 8 6 1 0 69 14 313
2011 TO-04 31 41 17 5 5 1 0 72 11 276
2011 TO-05 48 30 16 4 2 0 0 78 6 82
2011 TO-06 36 36 9 18 0 0 0 73 18 11
2008 TO 31 42 14 9 4 1 0 73 13 717
2008 TO-02 35 42 12 10 1 0 0 77 12 69
2008 TO-03 26 42 15 10 6 1 0 69 16 316
2008 TO-04 29 44 13 9 4 0 0 73 14 228
2008 TO-05 47 32 15 5 1 0 0 79 7 75
2008 TO-06 43 43 7 0 7 0 0 86 7 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 23 36 18 9 7 4 3 64 17 540
2019 TO-03 25 36 15 10 7 4 3 66 18 210
2019 TO-04 19 36 22 8 7 3 4 59 17 202
2019 TO-05 34 36 18 7 0 1 3 73 8 67
2018 TO 14 35 22 17 7 4 1 52 25 368
2018 TO-03 11 30 22 22 10 2 2 43 34 143
2018 TO-04 15 42 20 12 5 5 1 61 18 132
2018 TO-05 21 44 21 13 2 0 0 65 15 48
2017 TO 19 32 22 9 8 5 3 56 19 569
2017 TO-02 31 41 5 5 0 13 5 88 6 39
2017 TO-03 18 30 22 10 12 5 2 52 24 242
2017 TO-04 17 33 24 8 8 5 4 55 18 204
2017 TO-05 23 29 28 12 2 3 3 56 15 65

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 21 36 18 12 7 4 2 60 20 541
2019 TO-03 17 39 18 12 8 4 2 60 21 211
2019 TO-04 20 34 21 14 6 3 1 57 21 201
2019 TO-05 29 37 16 7 3 4 3 71 11 68
2018 TO 17 32 21 18 7 4 1 52 26 367
2018 TO-03 16 31 19 18 11 4 1 49 31 142
2018 TO-04 17 33 23 20 5 2 1 50 26 132
2018 TO-05 21 38 19 19 0 4 0 61 20 48
2017 TO 23 34 18 12 7 5 1 60 20 569
2017 TO-02 26 49 10 5 3 5 3 81 8 39
2017 TO-03 21 33 16 12 10 6 2 59 23 241
2017 TO-04 21 29 22 18 5 4 0 52 24 205
2017 TO-05 35 40 14 5 2 5 0 79 6 65
2011 TO 24 28 18 12 9 6 1 57 23 770
2011 TO-02 37 27 14 10 9 3 1 66 20 79
2011 TO-03 21 30 18 11 12 8 1 56 25 314
2011 TO-04 21 28 19 16 7 8 1 54 25 277
2011 TO-05 34 23 23 6 7 4 2 61 14 82
2011 TO-06 18 55 9 18 0 0 0 73 18 11
2008 TO 19 34 16 15 8 5 2 57 25 717
2008 TO-02 17 36 13 23 7 3 1 55 31 70
2008 TO-03 19 32 15 16 11 5 3 55 29 316
2008 TO-04 17 34 22 15 4 5 2 55 21 227
2008 TO-05 27 36 12 8 8 5 4 69 18 75
2008 TO-06 29 50 0 14 7 0 0 79 21 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 27 35 22 10 4 3 0 64 14 540
2019 TO-03 28 34 22 10 3 2 0 63 14 210
2019 TO-04 23 33 23 11 5 3 0 59 17 201
2019 TO-05 38 37 21 3 0 1 0 76 3 68
2018 TO 15 35 33 12 3 2 0 51 15 368
2018 TO-03 13 33 30 16 6 2 0 47 22 143
2018 TO-04 13 39 32 12 2 2 0 53 15 132
2018 TO-05 19 33 42 6 0 0 0 52 6 48

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 15 22 22 18 12 10 1 42 33 539
2019 TO-03 18 22 23 15 12 10 0 44 30 210
2019 TO-04 10 19 23 23 14 8 2 33 42 202
2019 TO-05 16 37 13 12 4 15 1 64 20 67
2018 TO 9 26 23 22 13 6 1 38 38 368
2018 TO-03 9 23 19 27 17 6 0 34 46 143
2018 TO-04 6 27 22 24 14 5 1 35 41 132
2018 TO-05 17 25 31 15 4 6 2 45 20 48
2017 TO 12 20 24 18 12 12 1 37 34 569
2017 TO-02 26 23 23 5 3 18 3 61 10 39
2017 TO-03 11 21 21 19 15 12 1 37 38 242
2017 TO-04 9 16 29 21 12 12 1 29 38 204
2017 TO-05 18 25 23 14 5 12 3 51 22 65
2011 TO 10 20 21 17 16 12 2 36 39 769
2011 TO-02 21 23 15 16 11 13 1 51 32 80
2011 TO-03 8 20 19 20 17 14 3 33 44 312
2011 TO-04 9 19 23 16 18 12 3 33 40 277
2011 TO-05 17 24 22 12 12 11 1 47 28 82
2011 TO-06 9 9 45 27 9 0 0 18 36 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 32 48 7 11 2 0 0 80 13 541
2019 TO-03 32 47 8 12 2 0 0 79 14 212
2019 TO-04 28 51 5 12 3 0 0 80 15 201
2019 TO-05 42 42 7 9 0 0 0 84 9 67
2017 TO 29 53 7 10 1 0 0 82 11 569
2017 TO-02 36 56 5 3 0 0 0 92 3 39
2017 TO-03 31 49 8 9 2 0 0 81 11 242
2017 TO-04 23 58 6 13 0 0 0 80 14 205
2017 TO-05 38 50 6 6 0 0 0 88 6 64
2011 TO 31 51 4 11 3 0 0 82 13 769
2011 TO-02 44 44 4 6 3 0 0 88 9 80
2011 TO-03 27 52 5 12 3 0 0 79 15 313
2011 TO-04 33 51 4 10 3 0 0 84 12 276
2011 TO-05 33 51 4 11 1 0 0 84 12 82
2011 TO-06 27 55 9 9 0 0 0 82 9 11
2008 TO 37 48 4 9 1 0 0 85 10 718
2008 TO-02 41 43 4 11 0 0 0 84 11 70
2008 TO-03 35 48 5 11 1 0 0 83 12 316
2008 TO-04 33 53 5 7 2 0 0 86 9 228
2008 TO-05 49 43 3 5 0 0 0 92 5 75
2008 TO-06 50 29 7 7 7 0 0 79 14 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 44 40 7 7 2 0 0 84 9 541
2019 TO-03 47 36 8 7 1 0 0 84 9 211
2019 TO-04 41 42 8 7 2 0 0 83 9 201
2019 TO-05 51 40 4 4 0 0 0 91 4 68
2017 TO 40 42 7 9 2 0 0 82 11 570
2017 TO-02 62 31 5 0 3 0 0 92 3 39
2017 TO-03 35 47 7 7 3 0 0 82 11 242
2017 TO-04 37 41 6 13 2 0 0 78 15 205
2017 TO-05 55 28 11 6 0 0 0 83 6 65
2011 TO 39 44 7 7 2 0 0 83 9 769
2011 TO-02 49 35 4 10 3 0 0 84 13 80
2011 TO-03 40 42 8 6 4 0 0 82 10 312
2011 TO-04 33 52 6 8 1 0 0 85 9 277
2011 TO-05 51 33 11 4 1 0 0 84 5 82
2011 TO-06 27 55 9 9 0 0 0 82 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 51 36 7 4 1 0 0 88 6 539
2019 TO-03 52 37 7 4 1 0 0 89 5 211
2019 TO-04 48 39 7 5 2 0 0 86 7 199
2019 TO-05 63 26 6 4 0 0 0 90 4 68
2017 TO 48 40 7 4 1 0 0 88 5 567
2017 TO-02 54 38 5 3 0 0 0 92 3 39
2017 TO-03 46 40 7 5 2 0 0 86 6 240
2017 TO-04 45 42 7 4 2 0 0 87 6 204
2017 TO-05 60 31 6 3 0 0 0 91 3 65

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 58 22 7 8 4 0 1 81 12 542
2019 TO-03 59 23 6 7 3 0 2 84 10 212
2019 TO-04 51 23 8 11 6 0 1 74 17 201
2019 TO-05 68 19 7 3 1 0 1 88 4 68
2017 TO 58 21 6 8 6 0 1 80 14 569
2017 TO-02 63 24 5 5 3 0 0 87 8 38
2017 TO-03 60 21 7 7 5 0 0 81 12 242
2017 TO-04 50 25 6 10 5 0 2 78 16 205
2017 TO-05 69 11 5 5 9 0 2 81 14 65
2011 TO 65 15 7 6 5 0 2 82 11 769
2011 TO-02 75 10 5 4 5 0 1 86 9 80
2011 TO-03 62 17 6 7 6 0 2 81 13 313
2011 TO-04 63 14 8 7 3 1 4 81 10 276
2011 TO-05 73 7 9 4 7 0 0 80 11 82
2011 TO-06 73 27 0 0 0 0 0 100 0 11
2008 TO 68 15 5 7 4 0 1 84 11 718
2008 TO-02 71 10 6 7 3 0 3 84 10 70
2008 TO-03 66 17 5 8 4 0 1 83 12 316
2008 TO-04 67 15 7 7 2 0 2 83 9 228
2008 TO-05 76 12 1 4 7 0 0 88 11 75
2008 TO-06 71 0 7 7 14 0 0 71 21 14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 55 20 10 6 6 0 2 77 13 541
2019 TO-03 56 19 9 8 6 0 2 77 14 211
2019 TO-04 53 20 12 6 6 0 2 74 13 202
2019 TO-05 54 16 15 6 4 0 4 73 11 67
2017 TO 56 20 9 5 6 0 4 79 11 570
2017 TO-02 69 10 8 10 3 0 0 79 13 39
2017 TO-03 57 22 8 3 6 0 4 82 9 242
2017 TO-04 50 24 10 6 6 0 4 78 12 205
2017 TO-05 60 8 15 9 5 0 3 70 14 65
2011 TO 62 15 6 6 6 0 5 82 12 769
2011 TO-02 74 8 8 0 6 1 4 86 7 80
2011 TO-03 59 17 5 5 8 0 5 80 14 312
2011 TO-04 60 17 7 6 3 0 7 82 10 277
2011 TO-05 70 11 4 7 7 0 1 81 15 82
2011 TO-06 73 18 0 9 0 0 0 91 9 11
2008 TO 59 14 7 6 6 0 8 79 13 716
2008 TO-02 68 10 3 9 6 0 4 82 15 69
2008 TO-03 57 16 5 6 7 1 9 80 14 316
2008 TO-04 58 15 9 7 4 0 8 79 11 227
2008 TO-05 57 9 8 5 11 0 9 74 18 75
2008 TO-06 86 0 7 7 0 0 0 86 7 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 TO 72 13 4 4 4 0 3 87 8 539
2019 TO-03 76 10 4 3 4 0 3 89 7 210
2019 TO-04 68 15 5 4 5 0 2 85 10 201
2019 TO-05 69 13 6 4 3 0 4 86 8 67
2017 TO 72 13 5 2 4 0 3 88 6 568
2017 TO-02 87 5 3 3 3 0 0 92 5 38
2017 TO-03 75 13 5 0 4 0 3 91 4 242
2017 TO-04 66 17 6 3 5 0 3 86 8 204
2017 TO-05 69 9 8 5 5 0 5 82 10 65
2011 TO 72 12 4 3 4 0 5 88 8 769
2011 TO-02 75 14 4 0 4 1 3 92 4 80
2011 TO-03 73 12 3 2 5 0 5 90 7 311
2011 TO-04 64 15 5 5 3 0 7 86 9 278
2011 TO-05 84 4 2 4 5 0 1 89 9 82
2011 TO-06 82 0 18 0 0 0 0 82 0 11
2008 TO 73 8 4 4 5 0 7 87 9 718
2008 TO-02 79 9 0 3 4 0 6 92 8 70
2008 TO-03 72 7 4 4 5 1 7 86 9 316
2008 TO-04 71 9 4 4 4 0 7 86 9 228
2008 TO-05 76 5 3 1 11 0 4 85 13 75
2008 TO-06 86 0 7 7 0 0 0 86 7 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not a