2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 41 11 15 4 0 0 70 20 46
2019 IS-03 27 27 18 18 9 0 0 55 27 11
2019 IS-04 14 50 14 21 0 0 0 64 21 14
2019 IS-05 27 64 0 0 9 0 0 91 9 11
2018 IS 35 27 8 23 6 0 0 63 29 48
2018 IS-04 25 30 10 30 5 0 0 55 35 20
2018 IS-05 33 42 8 17 0 0 0 75 17 12
2017 IS 27 48 9 12 4 0 0 75 16 52
2017 IS-03 18 45 18 9 9 0 0 64 18 11
2017 IS-04 35 50 4 12 0 0 0 85 12 26
2011 IS 31 39 8 19 3 0 0 69 23 62
2011 IS-03 38 38 8 15 0 0 0 77 15 13
2011 IS-04 38 38 4 17 4 0 0 75 21 24
2011 IS-05 13 47 7 27 7 0 0 60 33 15
2008 IS 45 37 11 5 2 2 0 83 6 65
2008 IS-03 45 35 15 5 0 0 0 80 5 20
2008 IS-04 52 33 10 0 0 5 0 90 0 21
2008 IS-05 42 33 17 0 8 0 0 75 8 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 33 22 13 9 0 0 57 22 46
2019 IS-03 18 18 45 9 9 0 0 36 18 11
2019 IS-04 29 36 14 14 7 0 0 64 21 14
2019 IS-05 27 36 18 9 9 0 0 64 18 11
2018 IS 17 36 13 15 19 0 0 53 34 47
2018 IS-04 11 32 21 5 32 0 0 42 37 19
2018 IS-05 17 50 8 8 17 0 0 67 25 12
2017 IS 19 36 15 13 14 2 0 56 28 52
2017 IS-03 27 36 9 18 9 0 0 64 27 11
2017 IS-04 15 38 23 8 15 0 0 54 23 26

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 38 13 9 2 0 0 76 11 45
2019 IS-03 18 36 27 18 0 0 0 55 18 11
2019 IS-04 29 57 7 7 0 0 0 86 7 14
2019 IS-05 50 30 10 0 10 0 0 80 10 10
2018 IS 31 52 6 8 2 0 0 83 10 48
2018 IS-04 25 55 10 5 5 0 0 80 10 20
2018 IS-05 33 58 8 0 0 0 0 92 0 12
2017 IS 36 48 10 6 0 0 0 85 6 52
2017 IS-03 36 45 9 9 0 0 0 82 9 11
2017 IS-04 42 42 8 8 0 0 0 85 8 26
2011 IS 59 31 7 3 0 0 0 90 3 61
2011 IS-03 75 17 8 0 0 0 0 92 0 12
2011 IS-04 58 33 4 4 0 0 0 92 4 24
2011 IS-05 60 33 7 0 0 0 0 93 0 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 52 13 9 4 0 0 74 13 46
2019 IS-03 18 36 27 9 9 0 0 55 18 11
2019 IS-04 21 57 14 7 0 0 0 79 7 14
2019 IS-05 18 64 9 0 9 0 0 82 9 11
2018 IS 27 38 15 13 8 0 0 65 21 48
2018 IS-04 15 35 25 20 5 0 0 50 25 20
2018 IS-05 25 58 8 0 8 0 0 83 8 12
2017 IS 34 40 8 14 4 0 0 75 18 52
2017 IS-03 27 36 18 9 9 0 0 64 18 11
2017 IS-04 38 38 8 12 4 0 0 77 15 26
2011 IS 34 45 13 6 2 0 0 79 8 62
2011 IS-03 38 46 8 8 0 0 0 85 8 13
2011 IS-04 38 42 13 8 0 0 0 79 8 24
2011 IS-05 27 40 20 7 7 0 0 67 13 15
2008 IS 45 42 8 3 3 0 0 86 6 65
2008 IS-03 45 35 15 5 0 0 0 80 5 20
2008 IS-04 52 43 5 0 0 0 0 95 0 21
2008 IS-05 33 42 8 8 8 0 0 75 17 12

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 39 20 13 7 0 0 61 20 46
2019 IS-03 18 27 36 9 9 0 0 45 18 11
2019 IS-04 29 36 14 21 0 0 0 64 21 14
2019 IS-05 18 45 9 9 18 0 0 64 27 11
2018 IS 19 25 15 23 19 0 0 44 42 48
2018 IS-04 10 25 10 35 20 0 0 35 55 20
2018 IS-05 25 25 33 17 0 0 0 50 17 12
2017 IS 25 35 13 12 15 0 0 60 27 52
2017 IS-03 27 27 18 18 9 0 0 55 27 11
2017 IS-04 23 38 15 12 12 0 0 62 23 26
2011 IS 26 38 18 10 8 0 0 64 18 61
2011 IS-03 25 50 17 8 0 0 0 75 8 12
2011 IS-04 29 38 17 8 8 0 0 67 17 24
2011 IS-05 7 40 13 20 20 0 0 47 40 15

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 43 11 15 7 0 0 67 22 46
2019 IS-03 18 36 27 9 9 0 0 55 18 11
2019 IS-04 21 43 7 29 0 0 0 64 29 14
2019 IS-05 27 45 0 18 9 0 0 73 27 11
2018 IS 17 29 19 19 15 0 2 47 34 48
2018 IS-04 10 25 25 25 15 0 0 35 40 20
2018 IS-05 17 42 33 0 0 0 8 64 0 12
2017 IS 17 33 15 23 11 0 0 50 34 52
2017 IS-03 36 9 18 36 0 0 0 45 36 11
2017 IS-04 12 38 15 19 15 0 0 50 35 26
2011 IS 26 34 13 15 11 0 0 61 26 61
2011 IS-03 25 33 25 17 0 0 0 58 17 12
2011 IS-04 29 38 13 8 13 0 0 67 21 24
2011 IS-05 7 40 7 20 27 0 0 47 47 15
2008 IS 38 37 12 6 5 0 2 77 11 65
2008 IS-03 45 20 25 5 5 0 0 65 10 20
2008 IS-04 48 43 0 10 0 0 0 90 10 21
2008 IS-05 25 42 8 8 8 0 8 73 18 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 22 22 11 20 2 0 47 31 46
2019 IS-03 27 18 18 18 18 0 0 45 36 11
2019 IS-04 21 21 29 14 7 7 0 46 23 14
2019 IS-05 18 45 9 0 27 0 0 64 27 11
2018 IS 17 31 13 17 23 0 0 48 40 48
2018 IS-04 10 35 15 15 25 0 0 45 40 20
2018 IS-05 33 25 17 17 8 0 0 58 25 12
2017 IS 25 29 13 15 15 2 0 55 31 52
2017 IS-03 36 0 27 27 9 0 0 36 36 11
2017 IS-04 15 35 15 12 19 4 0 52 32 26
2011 IS 36 31 8 7 15 3 0 69 22 61
2011 IS-03 33 33 8 8 17 0 0 67 25 12
2011 IS-04 33 38 8 4 13 4 0 74 17 24
2011 IS-05 40 7 13 13 20 7 0 50 36 15
2008 IS 34 23 15 15 8 5 0 60 24 65
2008 IS-03 35 25 20 10 10 0 0 60 20 20
2008 IS-04 43 29 5 10 5 10 0 79 16 21
2008 IS-05 33 25 17 17 8 0 0 58 25 12
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 26 15 7 0 0 0 78 7 46
2019 IS-03 45 27 0 27 0 0 0 73 27 11
2019 IS-04 64 14 21 0 0 0 0 79 0 14
2019 IS-05 55 27 18 0 0 0 0 82 0 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 33 13 7 0 0 0 80 7 45
2019 IS-03 27 18 45 9 0 0 0 45 9 11
2019 IS-04 71 21 7 0 0 0 0 93 0 14
2019 IS-05 45 45 0 9 0 0 0 91 9 11
2018 IS 35 31 17 6 8 2 0 68 15 48
2018 IS-04 25 35 20 5 10 5 0 63 16 20
2018 IS-05 50 33 17 0 0 0 0 83 0 12
2017 IS 42 35 10 10 4 0 0 77 13 52
2017 IS-03 55 27 9 9 0 0 0 82 9 11
2017 IS-04 42 27 12 15 4 0 0 69 19 26
2011 IS 40 31 6 15 8 0 0 71 23 62
2011 IS-03 54 0 15 15 15 0 0 54 31 13
2011 IS-04 38 29 8 21 4 0 0 67 25 24
2011 IS-05 13 60 0 13 13 0 0 73 27 15
2008 IS 42 25 20 9 5 0 0 66 14 65
2008 IS-03 45 20 20 15 0 0 0 65 15 20
2008 IS-04 29 43 19 10 0 0 0 71 10 21
2008 IS-05 50 8 17 8 17 0 0 58 25 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 39 2 9 2 2 0 87 11 46
2019 IS-03 27 36 0 18 9 9 0 70 30 11
2019 IS-04 50 43 0 7 0 0 0 93 7 14
2019 IS-05 55 45 0 0 0 0 0 100 0 11
2018 IS 29 29 19 15 8 0 0 58 23 48
2018 IS-04 15 40 25 15 5 0 0 55 20 20
2018 IS-05 50 25 8 8 8 0 0 75 17 12
2017 IS 36 47 4 8 6 0 0 83 13 52
2017 IS-03 36 45 0 18 0 0 0 82 18 11
2017 IS-04 35 46 4 4 12 0 0 81 15 26
2011 IS 34 34 8 15 10 0 0 68 24 62
2011 IS-03 38 31 0 15 15 0 0 69 31 13
2011 IS-04 25 29 8 25 13 0 0 54 38 24
2011 IS-05 20 60 7 7 7 0 0 80 13 15
2008 IS 37 35 12 6 9 0 0 72 15 65
2008 IS-03 40 30 20 0 10 0 0 70 10 20
2008 IS-04 33 33 14 10 10 0 0 67 19 21
2008 IS-05 25 42 8 17 8 0 0 67 25 12

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 39 4 11 2 0 0 83 13 46
2019 IS-03 27 36 9 18 9 0 0 64 27 11
2019 IS-04 50 36 0 14 0 0 0 86 14 14
2019 IS-05 45 55 0 0 0 0 0 100 0 11
2018 IS 27 29 15 17 13 0 0 56 29 48
2018 IS-04 10 45 15 25 5 0 0 55 30 20
2018 IS-05 42 8 25 17 8 0 0 50 25 12
2017 IS 40 29 11 10 10 0 0 70 19 52
2017 IS-03 55 18 9 9 9 0 0 73 18 11
2017 IS-04 42 23 12 12 12 0 0 65 23 26

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 28 20 22 4 9 0 50 29 46
2019 IS-03 9 36 36 18 0 0 0 45 18 11
2019 IS-04 7 43 7 21 7 14 0 58 33 14
2019 IS-05 27 9 27 27 0 9 0 40 30 11
2018 IS 13 29 23 19 13 4 0 43 33 48
2018 IS-04 5 25 25 20 20 5 0 32 42 20
2018 IS-05 17 33 33 17 0 0 0 50 17 12
2017 IS 17 35 20 13 10 6 0 55 25 52
2017 IS-03 18 45 9 0 18 9 0 70 20 11
2017 IS-04 12 27 27 23 8 4 0 40 32 26
2011 IS 24 26 13 15 18 5 0 53 34 62
2011 IS-03 38 15 23 0 23 0 0 54 23 13
2011 IS-04 21 25 13 21 13 8 0 50 36 24
2011 IS-05 7 27 13 20 27 7 0 36 50 15

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 30 26 22 4 4 0 45 27 46
2019 IS-03 9 27 55 9 0 0 0 36 9 11
2019 IS-04 0 50 14 21 7 7 0 54 31 14
2019 IS-05 27 9 18 45 0 0 0 36 45 11
2018 IS 8 29 31 21 10 0 0 38 31 48
2018 IS-04 0 25 35 25 15 0 0 25 40 20
2018 IS-05 8 33 50 8 0 0 0 42 8 12
2017 IS 8 29 25 16 22 0 0 37 38 51
2017 IS-03 18 18 27 18 18 0 0 36 36 11
2017 IS-04 4 28 28 20 20 0 0 32 40 25
2011 IS 11 21 19 23 26 0 0 32 48 62
2011 IS-03 8 15 23 23 31 0 0 23 54 13
2011 IS-04 13 17 21 29 21 0 0 29 50 24
2011 IS-05 0 27 13 20 40 0 0 27 60 15
2008 IS 17 43 14 11 11 5 0 63 23 65
2008 IS-03 20 35 30 5 10 0 0 55 15 20
2008 IS-04 14 62 0 10 5 10 0 84 16 21
2008 IS-05 17 42 17 8 17 0 0 58 25 12

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 28 20 33 4 4 0 41 39 46
2019 IS-03 9 27 27 36 0 0 0 36 36 11
2019 IS-04 0 43 14 36 0 7 0 46 38 14
2019 IS-05 18 18 27 27 9 0 0 36 36 11
2018 IS 6 27 31 15 21 0 0 33 35 48
2018 IS-04 0 25 40 15 20 0 0 25 35 20
2018 IS-05 8 25 50 17 0 0 0 33 17 12
2017 IS 6 15 23 31 23 2 0 22 55 52
2017 IS-03 9 9 36 18 18 9 0 20 40 11
2017 IS-04 4 12 23 38 23 0 0 15 62 26
2011 IS 6 23 24 19 21 5 2 31 43 62
2011 IS-03 8 23 15 23 23 8 0 33 50 13
2011 IS-04 8 21 25 21 21 4 0 30 43 24
2011 IS-05 0 20 40 20 20 0 0 20 40 15
2008 IS 9 31 14 29 9 8 0 43 42 65
2008 IS-03 10 35 20 15 15 5 0 47 32 20
2008 IS-04 10 38 5 19 14 14 0 56 39 21
2008 IS-05 8 17 17 50 0 8 0 27 55 12

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 44 13 16 13 0 0 58 29 45
2019 IS-03 18 45 18 9 9 0 0 64 18 11
2019 IS-04 0 77 8 15 0 0 0 77 15 13
2019 IS-05 27 9 9 36 18 0 0 36 55 11
2018 IS 13 29 15 27 17 0 0 42 44 48
2018 IS-04 0 35 25 20 20 0 0 35 40 20
2018 IS-05 25 42 0 25 8 0 0 67 33 12
2017 IS 4 35 17 21 23 0 0 39 44 52
2017 IS-03 9 36 18 27 9 0 0 45 36 11
2017 IS-04 4 31 19 15 31 0 0 35 46 26
2011 IS 6 19 8 31 32 3 0 27 65 62
2011 IS-03 8 8 8 38 31 8 0 17 75 13
2011 IS-04 8 25 8 33 25 0 0 33 58 24
2011 IS-05 0 20 13 20 47 0 0 20 67 15
2008 IS 14 34 11 29 11 2 0 48 41 65
2008 IS-03 20 30 0 35 15 0 0 50 50 20
2008 IS-04 14 29 10 38 5 5 0 45 45 21
2008 IS-05 8 33 17 33 8 0 0 42 42 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 39 22 24 2 0 0 52 26 46
2019 IS-03 9 36 55 0 0 0 0 45 0 11
2019 IS-04 21 43 14 21 0 0 0 64 21 14
2019 IS-05 9 45 9 27 9 0 0 55 36 11
2018 IS 10 33 21 21 13 0 2 45 34 48
2018 IS-04 0 35 20 30 15 0 0 35 45 20
2018 IS-05 8 25 42 8 17 0 0 33 25 12
2017 IS 23 28 13 23 12 0 0 52 35 52
2017 IS-03 36 27 9 18 9 0 0 64 27 11
2017 IS-04 23 31 15 19 12 0 0 54 31 26
2011 IS 17 42 7 22 13 0 0 58 35 60
2011 IS-03 25 33 0 33 8 0 0 58 42 12
2011 IS-04 13 42 4 25 17 0 0 54 42 24
2011 IS-05 7 57 7 7 21 0 0 64 29 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 52 7 2 7 0 0 85 9 46
2019 IS-03 9 55 9 9 18 0 0 64 27 11
2019 IS-04 36 57 7 0 0 0 0 93 0 14
2019 IS-05 45 36 9 0 9 0 0 82 9 11
2018 IS 17 21 21 25 17 0 0 38 42 48
2018 IS-04 5 15 25 45 10 0 0 20 55 20
2018 IS-05 17 42 17 0 25 0 0 58 25 12
2017 IS 15 35 17 17 16 0 0 50 33 52
2017 IS-03 27 36 0 18 18 0 0 64 36 11
2017 IS-04 12 35 19 23 12 0 0 46 35 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 43 11 13 0 0 0 76 13 46
2019 IS-03 27 36 9 27 0 0 0 64 27 11
2019 IS-04 43 36 14 7 0 0 0 79 7 14
2019 IS-05 45 55 0 0 0 0 0 100 0 11
2018 IS 21 44 15 8 13 0 0 65 21 48
2018 IS-04 15 40 25 10 10 0 0 55 20 20
2018 IS-05 17 58 17 0 8 0 0 75 8 12
2017 IS 34 44 6 12 4 0 0 79 15 52
2017 IS-03 27 55 0 18 0 0 0 82 18 11
2017 IS-04 31 42 8 15 4 0 0 73 19 26
2011 IS 24 42 10 10 15 0 0 66 24 62
2011 IS-03 31 46 0 8 15 0 0 77 23 13
2011 IS-04 13 42 8 21 17 0 0 54 38 24
2011 IS-05 13 53 20 0 13 0 0 67 13 15
2008 IS 29 31 14 14 12 0 0 60 26 65
2008 IS-03 45 30 5 15 5 0 0 75 20 20
2008 IS-04 19 33 19 19 10 0 0 52 29 21
2008 IS-05 17 17 17 17 33 0 0 33 50 12

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 57 11 4 2 0 0 83 7 46
2019 IS-03 9 64 9 9 9 0 0 73 18 11
2019 IS-04 36 57 0 7 0 0 0 93 7 14
2019 IS-05 27 55 18 0 0 0 0 82 0 11
2018 IS 8 48 10 21 10 0 2 57 32 48
2018 IS-04 0 60 15 20 5 0 0 60 25 20
2018 IS-05 17 50 8 8 17 0 0 67 25 12
2017 IS 13 39 12 23 14 0 0 52 37 52
2017 IS-03 18 27 27 9 18 0 0 45 27 11
2017 IS-04 12 38 12 35 4 0 0 50 38 26
2011 IS 20 38 16 16 8 0 2 58 25 61
2011 IS-03 31 31 15 8 15 0 0 62 23 13
2011 IS-04 13 35 26 22 0 0 4 50 23 23
2011 IS-05 27 47 0 13 13 0 0 73 27 15
2008 IS 20 45 17 11 5 2 2 67 16 65
2008 IS-03 25 45 15 10 5 0 0 70 15 20
2008 IS-04 14 43 14 14 10 0 5 60 25 21
2008 IS-05 25 42 8 17 0 8 0 73 18 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 30 26 17 7 7 0 47 26 46
2019 IS-03 9 27 27 27 0 9 0 40 30 11
2019 IS-04 7 43 21 14 7 7 0 54 23 14
2019 IS-05 9 27 27 27 0 9 0 40 30 11
2018 IS 10 23 21 21 23 2 0 34 45 48
2018 IS-04 0 15 35 10 35 5 0 16 47 20
2018 IS-05 17 17 17 33 17 0 0 33 50 12
2017 IS 15 31 21 19 14 0 0 46 33 52
2017 IS-03 27 9 18 27 18 0 0 36 45 11
2017 IS-04 15 31 27 19 8 0 0 46 27 26
2011 IS 15 25 16 18 26 0 0 39 44 61
2011 IS-03 31 15 8 15 31 0 0 46 46 13
2011 IS-04 9 22 22 22 26 0 0 30 48 23
2011 IS-05 13 27 20 13 27 0 0 40 40 15
2008 IS 25 26 15 22 12 0 0 51 34 65
2008 IS-03 30 20 15 25 10 0 0 50 35 20
2008 IS-04 19 33 10 19 19 0 0 52 38 21
2008 IS-05 25 25 17 25 8 0 0 50 33 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 26 13 26 22 4 0 36 50 46
2019 IS-03 0 27 18 27 27 0 0 27 55 11
2019 IS-04 7 21 14 29 29 0 0 29 57 14
2019 IS-05 18 27 9 18 27 0 0 45 45 11
2018 IS 13 13 13 25 35 2 0 26 62 48
2018 IS-04 0 15 5 35 45 0 0 15 80 20
2018 IS-05 17 8 25 25 25 0 0 25 50 12
2017 IS 13 35 21 13 17 0 0 48 31 52
2017 IS-03 18 0 45 18 18 0 0 18 36 11
2017 IS-04 8 42 19 15 15 0 0 50 31 26
2011 IS 5 13 8 26 44 2 2 19 73 61
2011 IS-03 8 23 8 15 46 0 0 31 62 13
2011 IS-04 4 9 9 22 57 0 0 13 78 23
2011 IS-05 7 13 7 27 47 0 0 20 73 15
2008 IS 11 31 11 20 28 0 0 42 48 65
2008 IS-03 10 40 10 10 30 0 0 50 40 20
2008 IS-04 14 29 19 19 19 0 0 43 38 21
2008 IS-05 8 33 0 25 33 0 0 42 58 12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 17 9 9 4 0 4 77 14 46
2019 IS-03 64 9 9 18 0 0 0 73 18 11
2019 IS-04 50 36 0 7 7 0 0 86 14 14
2019 IS-05 82 9 9 0 0 0 0 91 0 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 7 7 4 2 0 17 84 8 46
2019 IS-03 45 9 18 18 9 0 0 55 27 11
2019 IS-04 64 0 7 0 0 0 29 90 0 14
2019 IS-05 82 0 0 0 0 0 18 100 0 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 49 20 18 7 2 0 4 72 9 45
2019 IS-03 18 9 45 18 9 0 0 27 27 11
2019 IS-04 50 29 14 0 0 0 7 85 0 14
2019 IS-05 73 9 9 9 0 0 0 82 9 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 13 22 9 0 4 9 65 10 46
2019 IS-03 18 9 27 27 0 9 9 33 33 11
2019 IS-04 36 21 21 0 0 7 14 73 0 14
2019 IS-05 73 0 18 9 0 0 0 73 9 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 7 7 9 11 2 7 71 21 46
2019 IS-03 45 0 18 18 18 0 0 45 36 11
2019 IS-04 57 7 7 7 7 7 7 75 17 14
2019 IS-05 64 9 0 9 18 0 0 73 27 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 78 7 9 0 0 2 4 91 0 46
2019 IS-03 64 9 18 0 0 9 0 80 0 11
2019 IS-04 93 7 0 0 0 0 0 100 0 14
2019 IS-05 91 9 0 0 0 0 0 100 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 78 7 4 0 2 2 7 93 2 46
2019 IS-03 82 0 0 0 9 9 0 90 10 11
2019 IS-04 79 7 0 0 0 0 14 100 0 14
2019 IS-05 91 9 0 0 0 0 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 4 4 2 2 2 9 90 5 46
2019 IS-03 73 18 0 0 0 9 0 100 0 11
2019 IS-04 79 0 0 7 0 0 14 92 8 14
2019 IS-05 100 0 0 0 0 0 0 100 0 11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 48 9 15 7 0 0 70 22 46
2019 IS-03 9 55 18 9 9 0 0 64 18 11
2019 IS-04 21 57 0 21 0 0 0 79 21 14
2019 IS-05 27 45 9 9 9 0 0 73 18 11
2018 IS 15 38 15 23 10 0 0 52 33 48
2018 IS-04 10 35 15 25 15 0 0 45 40 20
2018 IS-05 17 50 8 17 8 0 0 67 25 12
2017 IS 21 37 19 17 6 0 0 58 23 52
2017 IS-03 9 36 36 9 9 0 0 45 18 11
2017 IS-04 27 42 8 19 4 0 0 69 23 26
2011 IS 28 48 13 3 8 0 0 75 11 61
2011 IS-03 17 50 17 8 8 0 0 67 17 12
2011 IS-04 25 42 21 4 8 0 0 67 13 24
2011 IS-05 27 53 7 0 13 0 0 80 13 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 33 11 20 9 0 0 61 28 46
2019 IS-03 27 27 18 18 9 0 0 55 27 11
2019 IS-04 21 50 14 7 7 0 0 71 14 14
2019 IS-05 27 36 9 9 18 0 0 64 27 11
2018 IS 19 33 17 23 8 0 0 52 31 48
2018 IS-04 10 35 15 30 10 0 0 45 40 20
2018 IS-05 25 50 8 17 0 0 0 75 17 12
2017 IS 19 42 20 15 4 0 0 62 19 52
2017 IS-03 27 36 18 18 0 0 0 64 18 11
2017 IS-04 12 54 12 19 4 0 0 65 23 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 54 7 15 4 0 0 74 20 46
2019 IS-03 0 82 0 18 0 0 0 82 18 11
2019 IS-04 14 64 7 7 7 0 0 79 14 14
2019 IS-05 27 36 18 9 9 0 0 64 18 11
2018 IS 21 33 8 25 13 0 0 54 38 48
2018 IS-04 15 30 5 30 20 0 0 45 50 20
2018 IS-05 17 42 0 33 8 0 0 58 42 12
2017 IS 9 42 15 20 13 0 0 52 33 52
2017 IS-03 0 64 9 27 0 0 0 64 27 11
2017 IS-04 8 38 19 12 23 0 0 46 35 26
2011 IS 34 39 13 10 3 0 2 74 13 62
2011 IS-03 46 23 15 15 0 0 0 69 15 13
2011 IS-04 25 42 21 8 4 0 0 67 13 24
2011 IS-05 20 60 7 7 7 0 0 80 13 15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 48 13 20 2 4 0 64 23 46
2019 IS-03 9 55 27 9 0 0 0 64 9 11
2019 IS-04 0 64 0 29 0 7 0 69 31 14
2019 IS-05 27 36 9 18 9 0 0 64 27 11
2018 IS 13 27 27 13 21 0 0 40 33 48
2018 IS-04 5 15 30 20 30 0 0 20 50 20
2018 IS-05 8 50 17 17 8 0 0 58 25 12
2017 IS 15 37 19 12 13 4 0 54 26 52
2017 IS-03 18 18 18 18 9 18 0 44 33 11
2017 IS-04 12 38 23 12 15 0 0 50 27 26

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 37 9 11 9 0 2 71 20 46
2019 IS-03 18 45 9 9 18 0 0 64 27 11
2019 IS-04 50 36 0 14 0 0 0 86 14 14
2019 IS-05 36 27 18 9 9 0 0 64 18 11
2018 IS 25 38 17 10 10 0 0 63 21 48
2018 IS-04 15 50 10 10 15 0 0 65 25 20
2018 IS-05 17 33 33 17 0 0 0 50 17 12
2017 IS 26 39 10 13 12 0 0 65 25 52
2017 IS-03 27 45 0 18 9 0 0 73 27 11
2017 IS-04 38 27 15 12 8 0 0 65 19 26
2011 IS 39 44 0 15 3 0 0 82 18 62
2011 IS-03 38 46 0 15 0 0 0 85 15 13
2011 IS-04 42 33 0 21 4 0 0 75 25 24
2011 IS-05 33 47 0 13 7 0 0 80 20 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 46 9 11 4 0 0 76 15 46
2019 IS-03 18 64 9 9 0 0 0 82 9 11
2019 IS-04 43 36 14 7 0 0 0 79 7 14
2019 IS-05 36 36 0 9 18 0 0 73 27 11
2018 IS 30 34 13 21 2 0 0 64 23 47
2018 IS-04 20 35 20 20 5 0 0 55 25 20
2018 IS-05 33 58 0 8 0 0 0 92 8 12
2017 IS 17 42 23 8 10 0 0 59 18 52
2017 IS-03 18 55 18 0 9 0 0 73 9 11
2017 IS-04 15 46 27 8 4 0 0 62 12 26
2011 IS 31 34 18 7 10 0 0 66 16 61
2011 IS-03 31 31 31 8 0 0 0 62 8 13
2011 IS-04 25 38 13 8 17 0 0 63 25 24
2011 IS-05 29 36 21 0 14 0 0 64 14 14
2008 IS 36 27 20 6 11 0 0 63 17 64
2008 IS-03 42 32 11 11 5 0 0 74 16 19
2008 IS-04 33 29 29 0 10 0 0 62 10 21
2008 IS-05 0 25 25 17 33 0 0 25 50 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 28 4 17 9 7 0 67 28 46
2019 IS-03 27 18 0 27 9 18 0 56 44 11
2019 IS-04 43 29 0 21 7 0 0 71 29 14
2019 IS-05 45 45 0 0 9 0 0 91 9 11
2017 IS 30 27 12 13 14 2 2 60 28 52
2017 IS-03 18 45 9 18 9 0 0 64 27 11
2017 IS-04 42 19 12 8 15 4 0 64 24 26
2011 IS 49 28 8 0 8 2 5 82 9 61
2011 IS-03 67 17 8 0 8 0 0 83 8 12
2011 IS-04 42 33 13 0 4 4 4 82 5 24
2011 IS-05 47 40 0 0 7 0 7 93 7 15

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 39 22 39 46
2019 IS-03 36 27 36 11
2019 IS-04 36 14 50 14
2019 IS-05 45 27 27 11
2018 IS 44 31 25 48
2018 IS-04 40 30 30 20
2018 IS-05 50 25 25 12
2017 IS 23 37 40 52
2017 IS-03 27 27 45 11
2017 IS-04 27 31 42 26
2011 IS 29 31 40 62
2011 IS-03 23 23 54 13
2011 IS-04 17 42 42 24
2011 IS-05 47 20 33 15

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 17 11 67 6 0 0 18
2018 IS 10 10 71 0 0 10 21
2017 IS 8 0 75 8 0 8 12
2011 IS 29 12 35 0 9999 24 17
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 48 7 9 2 0 0 83 11 46
2019 IS-03 9 64 0 18 9 0 0 73 27 11
2019 IS-04 29 64 0 7 0 0 0 93 7 14
2019 IS-05 55 27 18 0 0 0 0 82 0 11
2018 IS 23 48 13 10 6 0 0 71 17 48
2018 IS-04 15 45 15 15 10 0 0 60 25 20
2018 IS-05 25 67 8 0 0 0 0 92 0 12
2017 IS 19 46 10 17 8 0 0 65 25 52
2017 IS-03 18 55 0 18 9 0 0 73 27 11
2017 IS-04 12 54 15 15 4 0 0 65 19 26
2011 IS 33 41 15 10 2 0 0 74 11 61
2011 IS-03 31 46 8 15 0 0 0 77 15 13
2011 IS-04 29 38 17 13 4 0 0 67 17 24
2011 IS-05 43 43 7 7 0 0 0 86 7 14
2008 IS 55 37 5 2 2 0 0 92 3 65
2008 IS-03 50 45 5 0 0 0 0 95 0 20
2008 IS-04 67 24 10 0 0 0 0 90 0 21
2008 IS-05 58 42 0 0 0 0 0 100 0 12

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 50 17 4 7 0 0 72 11 46
2019 IS-03 27 45 9 0 18 0 0 73 18 11
2019 IS-04 7 71 14 7 0 0 0 79 7 14
2019 IS-05 27 18 36 9 9 0 0 45 18 11
2018 IS 15 58 10 13 4 0 0 73 17 48
2018 IS-04 0 60 15 20 5 0 0 60 25 20
2018 IS-05 17 75 8 0 0 0 0 92 0 12
2017 IS 10 31 15 21 23 0 0 40 45 52
2017 IS-03 18 36 18 27 0 0 0 55 27 11
2017 IS-04 12 31 8 23 27 0 0 42 50 26
2011 IS 19 34 11 23 13 0 0 53 35 62
2011 IS-03 15 23 8 38 15 0 0 38 54 13
2011 IS-04 17 38 13 21 13 0 0 54 33 24
2011 IS-05 13 33 13 27 13 0 0 47 40 15

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 26 30 30 4 0 0 35 35 46
2019 IS-03 18 18 27 36 0 0 0 36 36 11
2019 IS-04 0 21 36 43 0 0 0 43 21 14
2019 IS-05 9 27 27 18 18 0 0 36 36 11
2018 IS 26 23 38 11 2 0 0 13 49 47
2018 IS-04 35 25 35 5 0 0 0 5 60 20
2018 IS-05 17 25 50 8 0 0 0 8 42 12
2017 IS 37 38 17 4 2 0 2 6 76 52
2017 IS-03 27 45 9 0 9 0 9 10 80 11
2017 IS-04 35 46 15 4 0 0 0 4 81 26
2011 IS 19 32 29 10 8 0 2 18 52 62
2011 IS-03 31 46 8 8 8 0 0 15 77 13
2011 IS-04 13 25 46 8 4 0 4 13 39 24
2011 IS-05 27 40 27 0 7 0 0 7 67 15
2008 IS 12 15 32 22 18 0 0 40 28 65
2008 IS-03 10 10 25 30 25 0 0 55 20 20
2008 IS-04 10 10 29 29 24 0 0 52 19 21
2008 IS-05 25 17 50 0 8 0 0 8 42 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 22 20 30 11 0 2 42 38 46
2019 IS-03 18 36 9 27 0 0 9 30 60 11
2019 IS-04 7 21 21 43 7 0 0 50 29 14
2019 IS-05 9 18 36 9 27 0 0 36 27 11
2018 IS 38 32 15 6 9 0 0 15 70 47
2018 IS-04 35 50 10 0 5 0 0 5 85 20
2018 IS-05 42 17 25 8 8 0 0 17 58 12
2017 IS 38 37 17 6 2 0 0 8 75 52
2017 IS-03 36 27 27 0 9 0 0 9 64 11
2017 IS-04 38 38 15 8 0 0 0 8 77 26
2011 IS 24 34 21 8 10 2 2 18 60 62
2011 IS-03 31 38 23 0 8 0 0 8 69 13
2011 IS-04 17 33 25 17 4 0 4 22 52 24
2011 IS-05 40 40 13 0 7 0 0 7 80 15
2008 IS 3 23 25 25 23 0 2 48 27 65
2008 IS-03 0 30 25 15 30 0 0 45 30 20
2008 IS-04 5 10 24 33 24 0 5 60 15 21
2008 IS-05 8 33 25 25 8 0 0 33 42 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 30 17 17 2 0 2 20 62 46
2019 IS-03 36 27 18 18 0 0 0 18 64 11
2019 IS-04 29 36 21 14 0 0 0 14 64 14
2019 IS-05 45 18 9 18 9 0 0 27 64 11
2018 IS 38 26 26 4 4 0 2 9 65 47
2018 IS-04 40 35 20 0 5 0 0 5 75 20
2018 IS-05 42 25 33 0 0 0 0 0 67 12
2017 IS 41 32 15 10 2 0 0 12 73 52
2017 IS-03 45 18 9 18 9 0 0 27 64 11
2017 IS-04 38 38 19 4 0 0 0 4 77 26
2011 IS 31 29 26 6 5 2 2 12 62 62
2011 IS-03 38 23 31 8 0 0 0 8 62 13
2011 IS-04 29 29 25 13 4 0 0 17 58 24
2011 IS-05 33 47 20 0 0 0 0 0 80 15
2008 IS 20 18 28 25 9 0 0 34 38 65
2008 IS-03 10 15 20 35 20 0 0 55 25 20
2008 IS-04 24 24 29 19 5 0 0 24 48 21
2008 IS-05 25 17 33 25 0 0 0 25 42 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 26 41 24 0 0 0 24 35 46
2019 IS-03 9 9 55 27 0 0 0 27 18 11
2019 IS-04 0 29 50 21 0 0 0 21 29 14
2019 IS-05 9 27 27 36 0 0 0 36 36 11
2018 IS 22 35 35 7 2 0 0 9 57 46
2018 IS-04 16 37 47 0 0 0 0 0 53 19
2018 IS-05 17 42 33 8 0 0 0 8 58 12
2017 IS 33 22 32 10 4 0 0 13 54 52
2017 IS-03 27 27 18 18 9 0 0 27 55 11
2017 IS-04 27 23 35 12 4 0 0 15 50 26
2011 IS 13 24 44 11 8 0 0 19 37 62
2011 IS-03 15 46 23 8 8 0 0 15 62 13
2011 IS-04 8 25 54 13 0 0 0 13 33 24
2011 IS-05 20 13 53 13 0 0 0 13 33 15
2008 IS 3 18 35 29 14 0 0 43 22 65
2008 IS-03 0 10 40 25 25 0 0 50 10 20
2008 IS-04 5 19 38 24 14 0 0 38 24 21
2008 IS-05 8 33 25 33 0 0 0 33 42 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 22 33 27 7 0 2 34 32 45
2019 IS-03 9 27 18 36 9 0 0 45 36 11
2019 IS-04 8 31 31 31 0 0 0 31 38 13
2019 IS-05 0 9 55 18 9 0 9 30 10 11
2018 IS 45 28 23 2 2 0 0 4 72 47
2018 IS-04 50 25 20 5 0 0 0 5 75 20
2018 IS-05 58 17 25 0 0 0 0 0 75 12
2017 IS 37 22 31 8 3 0 0 11 58 52
2017 IS-03 27 27 36 0 9 0 0 9 55 11
2017 IS-04 35 19 31 15 0 0 0 15 54 26
2011 IS 21 29 29 11 10 0 0 21 50 62
2011 IS-03 15 38 23 8 15 0 0 23 54 13
2011 IS-04 29 21 38 13 0 0 0 13 50 24
2011 IS-05 20 40 33 7 0 0 0 7 60 15
2008 IS 14 32 23 17 14 0 0 31 46 65
2008 IS-03 15 30 25 15 15 0 0 30 45 20
2008 IS-04 5 29 43 10 14 0 0 24 33 21
2008 IS-05 33 50 0 8 8 0 0 17 83 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 26 13 26 4 0 2 31 56 46
2019 IS-03 27 36 18 18 0 0 0 18 64 11
2019 IS-04 29 14 21 36 0 0 0 36 43 14
2019 IS-05 18 27 0 36 18 0 0 55 45 11
2018 IS 57 19 13 6 2 0 2 9 78 47
2018 IS-04 70 10 10 10 0 0 0 10 80 20
2018 IS-05 58 25 17 0 0 0 0 0 83 12
2017 IS 29 31 23 13 4 0 0 17 60 52
2017 IS-03 9 55 18 9 9 0 0 18 64 11
2017 IS-04 35 23 19 23 0 0 0 23 58 26
2011 IS 8 15 24 27 19 2 5 50 24 62
2011 IS-03 15 31 8 8 38 0 0 46 46 13
2011 IS-04 0 8 42 38 4 0 8 45 9 24
2011 IS-05 13 20 13 47 7 0 0 53 33 15
2008 IS 8 17 31 29 12 0 3 43 25 65
2008 IS-03 5 15 45 15 20 0 0 35 20 20
2008 IS-04 0 24 29 38 0 0 10 42 26 21
2008 IS-05 17 25 8 50 0 0 0 50 42 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 22 38 20 2 0 2 23 39 45
2019 IS-03 10 30 20 40 0 0 0 40 40 10
2019 IS-04 7 29 57 7 0 0 0 7 36 14
2019 IS-05 36 18 36 9 0 0 0 9 55 11
2018 IS 40 21 21 13 2 0 2 15 63 47
2018 IS-04 50 20 20 10 0 0 0 10 70 20
2018 IS-05 33 33 33 0 0 0 0 0 67 12
2017 IS 33 29 19 12 2 6 0 14 66 52
2017 IS-03 9 64 9 9 0 9 0 10 80 11
2017 IS-04 35 31 19 8 4 4 0 12 68 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 26 30 28 4 0 0 33 37 46
2019 IS-03 0 27 18 36 18 0 0 55 27 11
2019 IS-04 21 36 14 29 0 0 0 29 57 14
2019 IS-05 9 18 45 27 0 0 0 27 27 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 7 33 15 26 13 7 0 42 42 46
2019 IS-03 0 45 27 9 18 0 0 45 27 11
2019 IS-04 0 29 7 36 14 14 0 33 58 14
2019 IS-05 18 18 18 36 9 0 0 36 45 11

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 46 11 9 4 0 0 76 13 46
2019 IS-03 18 27 36 0 18 0 0 45 18 11
2019 IS-04 29 57 0 14 0 0 0 86 14 14
2019 IS-05 27 64 0 9 0 0 0 91 9 11
2018 IS 19 28 17 15 21 0 0 47 36 47
2018 IS-04 15 25 15 15 30 0 0 40 45 20
2018 IS-05 18 27 18 18 18 0 0 45 36 11
2017 IS 37 35 7 16 6 0 0 71 22 52
2017 IS-03 27 45 9 18 0 0 0 73 18 11
2017 IS-04 46 23 4 15 12 0 0 69 27 26

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 41 4 9 0 0 0 87 9 46
2019 IS-03 27 45 9 18 0 0 0 73 18 11
2019 IS-04 50 43 0 7 0 0 0 93 7 14
2019 IS-05 45 45 0 9 0 0 0 91 9 11
2018 IS 25 42 8 21 4 0 0 67 25 48
2018 IS-04 20 30 15 30 5 0 0 50 35 20
2018 IS-05 25 67 0 8 0 0 0 92 8 12
2017 IS 37 39 11 8 6 0 0 75 13 52
2017 IS-03 36 36 18 9 0 0 0 73 9 11
2017 IS-04 42 27 8 12 12 0 0 69 23 26

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 52 11 4 2 0 0 83 7 46
2019 IS-03 18 64 18 0 0 0 0 82 0 11
2019 IS-04 29 64 0 7 0 0 0 93 7 14
2019 IS-05 27 36 27 0 9 0 0 64 9 11
2018 IS 23 50 6 15 6 0 0 73 21 48
2018 IS-04 15 55 5 25 0 0 0 70 25 20
2018 IS-05 25 67 0 0 8 0 0 92 8 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 50 15 13 4 2 0 67 18 46
2019 IS-03 27 55 18 0 0 0 0 82 0 11
2019 IS-04 0 57 21 14 0 7 0 62 15 14
2019 IS-05 27 27 18 18 9 0 0 55 27 11
2018 IS 13 46 21 13 8 0 0 58 21 48
2018 IS-04 5 45 30 10 10 0 0 50 20 20
2018 IS-05 25 50 17 8 0 0 0 75 8 12
2017 IS 29 46 6 10 7 2 0 77 17 52
2017 IS-03 27 45 0 18 0 9 0 80 20 11
2017 IS-04 35 42 4 12 8 0 0 77 19 26
2011 IS 29 34 16 16 3 2 0 64 20 62
2011 IS-03 23 23 31 15 8 0 0 46 23 13
2011 IS-04 25 38 17 17 0 4 0 65 17 24
2011 IS-05 27 40 13 20 0 0 0 67 20 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 39 26 4 2 9 0 64 7 46
2019 IS-03 27 27 27 9 0 9 0 60 10 11
2019 IS-04 7 50 29 0 0 14 0 67 0 14
2019 IS-05 27 27 36 9 0 0 0 55 9 11
2018 IS 10 40 27 8 10 4 0 52 20 48
2018 IS-04 0 25 45 10 15 5 0 26 26 20
2018 IS-05 17 67 8 8 0 0 0 83 8 12
2017 IS 29 37 20 4 9 2 0 67 13 52
2017 IS-03 36 36 18 0 9 0 0 73 9 11
2017 IS-04 27 35 23 4 12 0 0 62 15 26

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 43 11 7 4 0 0 78 11 46
2019 IS-03 27 64 9 0 0 0 0 91 0 11
2019 IS-04 43 36 14 7 0 0 0 79 7 14
2019 IS-05 36 36 0 9 18 0 0 73 27 11
2018 IS 28 43 9 13 7 0 0 72 20 46
2018 IS-04 21 37 16 21 5 0 0 58 26 19
2018 IS-05 33 58 0 8 0 0 0 92 8 12
2017 IS 39 35 8 16 3 0 0 73 19 52
2017 IS-03 36 18 9 36 0 0 0 55 36 11
2017 IS-04 42 38 4 12 4 0 0 81 15 26
2011 IS 34 35 16 8 6 0 0 69 15 62
2011 IS-03 31 38 8 15 8 0 0 69 23 13
2011 IS-04 33 42 8 8 8 0 0 75 17 24
2011 IS-05 27 27 33 7 7 0 0 53 13 15
2008 IS 48 31 14 8 0 0 0 78 8 65
2008 IS-03 40 35 15 10 0 0 0 75 10 20
2008 IS-04 57 29 14 0 0 0 0 86 0 21
2008 IS-05 58 17 8 17 0 0 0 75 17 12

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 46 9 15 4 0 4 70 20 46
2019 IS-03 18 45 9 27 0 0 0 64 27 11
2019 IS-04 14 57 7 0 14 0 7 77 15 14
2019 IS-05 27 36 9 18 0 0 9 70 20 11
2018 IS 11 39 22 11 13 2 2 52 25 46
2018 IS-04 5 21 37 21 11 5 0 28 33 19
2018 IS-05 25 42 8 8 17 0 0 67 25 12
2017 IS 18 33 24 10 5 2 8 57 17 51
2017 IS-03 27 45 9 0 9 9 0 80 10 11
2017 IS-04 12 28 24 16 4 0 16 48 24 25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 50 13 13 9 2 2 64 23 46
2019 IS-03 18 27 27 9 18 0 0 45 27 11
2019 IS-04 7 57 14 14 0 0 7 69 15 14
2019 IS-05 0 64 9 18 0 9 0 70 20 11
2018 IS 13 35 13 29 8 2 0 49 38 48
2018 IS-04 0 40 15 30 10 5 0 42 42 20
2018 IS-05 33 33 8 17 8 0 0 67 25 12
2017 IS 25 39 8 17 8 4 0 66 26 52
2017 IS-03 18 36 27 9 9 0 0 55 18 11
2017 IS-04 23 35 4 31 4 4 0 60 36 26
2011 IS 39 26 8 16 5 3 3 69 22 62
2011 IS-03 23 46 8 23 0 0 0 69 23 13
2011 IS-04 29 21 17 17 8 4 4 55 27 24
2011 IS-05 60 27 0 13 0 0 0 87 13 15
2008 IS 31 31 11 15 3 6 3 68 20 65
2008 IS-03 30 30 15 15 0 0 10 67 17 20
2008 IS-04 19 43 10 24 0 5 0 65 25 21
2008 IS-05 42 17 17 8 8 8 0 64 18 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 50 20 15 2 0 0 63 17 46
2019 IS-03 18 45 18 18 0 0 0 64 18 11
2019 IS-04 0 64 29 7 0 0 0 64 7 14
2019 IS-05 27 36 27 9 0 0 0 64 9 11
2018 IS 8 42 21 19 10 0 0 50 29 48
2018 IS-04 0 40 20 30 10 0 0 40 40 20
2018 IS-05 17 50 25 8 0 0 0 67 8 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 17 7 33 13 15 4 35 57 46
2019 IS-03 18 9 9 45 9 9 0 30 60 11
2019 IS-04 0 29 7 21 14 29 0 40 50 14
2019 IS-05 18 18 9 36 9 0 9 40 50 11
2018 IS 8 13 15 40 21 4 0 22 63 48
2018 IS-04 0 10 10 40 30 10 0 11 78 20
2018 IS-05 8 8 25 42 17 0 0 17 58 12
2017 IS 11 19 15 27 10 12 6 37 45 52
2017 IS-03 18 9 27 36 9 0 0 27 45 11
2017 IS-04 12 19 12 23 8 19 8 42 42 26
2011 IS 16 11 19 15 24 15 0 32 45 62
2011 IS-03 31 8 15 23 15 8 0 42 42 13
2011 IS-04 13 13 17 13 25 21 0 32 47 24
2011 IS-05 7 13 27 13 33 7 0 21 50 15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 37 39 9 13 2 0 0 76 15 46
2019 IS-03 9 82 0 9 0 0 0 91 9 11
2019 IS-04 50 14 14 14 7 0 0 64 21 14
2019 IS-05 27 55 0 18 0 0 0 82 18 11
2017 IS 17 52 8 17 6 0 0 69 23 52
2017 IS-03 18 55 9 18 0 0 0 73 18 11
2017 IS-04 19 54 4 19 4 0 0 73 23 26
2011 IS 48 46 2 2 3 0 0 93 5 61
2011 IS-03 50 42 8 0 0 0 0 92 0 12
2011 IS-04 58 38 0 0 4 0 0 96 4 24
2011 IS-05 33 60 0 0 7 0 0 93 7 15
2008 IS 57 32 3 6 2 0 0 89 8 65
2008 IS-03 50 40 0 10 0 0 0 90 10 20
2008 IS-04 81 19 0 0 0 0 0 100 0 21
2008 IS-05 58 25 8 8 0 0 0 83 8 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 39 4 11 0 0 0 85 11 46
2019 IS-03 45 36 9 9 0 0 0 82 9 11
2019 IS-04 50 36 0 14 0 0 0 86 14 14
2019 IS-05 45 55 0 0 0 0 0 100 0 11
2017 IS 32 37 8 13 10 0 0 69 23 52
2017 IS-03 45 9 18 18 9 0 0 55 27 11
2017 IS-04 31 38 4 15 12 0 0 69 27 26
2011 IS 58 29 6 5 2 0 0 87 6 62
2011 IS-03 54 23 15 8 0 0 0 77 8 13
2011 IS-04 50 33 4 8 4 0 0 83 13 24
2011 IS-05 73 20 7 0 0 0 0 93 0 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 28 9 4 0 0 0 87 4 46
2019 IS-03 55 36 9 0 0 0 0 91 0 11
2019 IS-04 64 29 0 7 0 0 0 93 7 14
2019 IS-05 82 9 0 9 0 0 0 91 9 11
2017 IS 32 54 6 8 0 0 0 87 8 52
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 31 62 0 8 0 0 0 92 8 26

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 20 4 11 2 0 0 83 13 46
2019 IS-03 45 18 9 27 0 0 0 64 27 11
2019 IS-04 79 14 0 7 0 0 0 93 7 14
2019 IS-05 64 27 9 0 0 0 0 91 0 11
2017 IS 60 21 0 13 6 0 0 81 19 52
2017 IS-03 64 0 0 27 9 0 0 64 36 11
2017 IS-04 69 19 0 8 4 0 0 88 12 26
2011 IS 64 18 2 10 7 0 0 82 16 61
2011 IS-03 67 8 8 8 8 0 0 75 17 12
2011 IS-04 71 17 0 8 4 0 0 88 13 24
2011 IS-05 40 27 0 20 13 0 0 67 33 15
2008 IS 72 15 0 8 5 0 0 88 12 65
2008 IS-03 55 25 0 15 5 0 0 80 20 20
2008 IS-04 86 5 0 5 5 0 0 90 10 21
2008 IS-05 83 17 0 0 0 0 0 100 0 12

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 63 26 2 9 0 0 0 89 9 46
2019 IS-03 45 36 9 9 0 0 0 82 9 11
2019 IS-04 71 21 0 7 0 0 0 93 7 14
2019 IS-05 73 18 0 9 0 0 0 91 9 11
2017 IS 62 21 2 10 5 0 0 83 15 52
2017 IS-03 36 27 9 18 9 0 0 64 27 11
2017 IS-04 73 15 0 8 4 0 0 88 12 26
2011 IS 68 13 5 8 6 0 0 81 15 62
2011 IS-03 62 15 15 0 8 0 0 77 8 13
2011 IS-04 71 17 0 13 0 0 0 88 13 24
2011 IS-05 53 7 7 13 20 0 0 60 33 15
2008 IS 66 15 3 6 8 0 2 83 14 65
2008 IS-03 55 20 10 0 10 0 5 79 11 20
2008 IS-04 76 14 0 5 5 0 0 90 10 21
2008 IS-05 67 17 0 8 8 0 0 83 17 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 80 15 2 2 0 0 0 96 2 46
2019 IS-03 73 27 0 0 0 0 0 100 0 11
2019 IS-04 86 7 7 0 0 0 0 93 0 14
2019 IS-05 91 9 0 0 0 0 0 100 0 11
2017 IS 87 12 0 0 2 0 0 98 2 52
2017 IS-03 73 27 0 0 0 0 0 100 0 11
2017 IS-04 92 4 0 0 4 0 0 96 4 26
2011 IS 81 11 2 2 5 0 0 92 6 62
2011 IS-03 77 15 0 8 0 0 0 92 8 13
2011 IS-04 92 4 4 0 0 0 0 96 0 24
2011 IS-05 60 20 0 0 20 0 0 80 20 15
2008 IS 77 8 2 8 5 0 2 86 13 65
2008 IS-03 60 15 5 10 5 0 5 79 16 20
2008 IS-04 86 0 0 10 5 0 0 86 14 21
2008 IS-05 100 0 0 0 0 0 0 100 0 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 28 15 4 2 2 0 78 7 46
2019 IS-03 64 27 9 0 0 0 0 91 0 11
2019 IS-04 50 29 14 0 0 7 0 85 0 14
2019 IS-05 45 18 18 9 9 0 0 64 18 11

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 61 13 2 2 0 0 83 4 46
2019 IS-03 18 45 18 9 9 0 0 64 18 11
2019 IS-04 14 79 7 0 0 0 0 93 0 14
2019 IS-05 45 36 18 0 0 0 0 82 0 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 26 13 4 0 4 0 82 5 46
2019 IS-03 27 27 36 0 0 9 0 60 0 11
2019 IS-04 64 29 0 7 0 0 0 93 7 14
2019 IS-05 73 18 9 0 0 0 0 91 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 15 85 48
2018 IS-05 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 13 87 46
2019 IS-03 0 100 11

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 11 24 11 4 36 4 33 26 45
2019 IS-03 18 0 36 18 0 27 0 25 25 11
2019 IS-04 0 15 15 8 8 46 8 33 33 13
2019 IS-05 18 9 36 0 0 27 9 43 0 11
2018 IS 6 10 27 2 13 27 15 29 25 48
2018 IS-04 0 0 20 0 10 45 25 0 33 20
2018 IS-05 25 25 17 8 8 0 17 60 20 12
2017 IS 10 12 31 6 4 25 13 35 16 52
2017 IS-03 27 0 18 27 9 9 9 33 44 11
2017 IS-04 4 15 23 0 4 35 19 42 8 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 35 13 13 2 17 0 66 18 46
2019 IS-03 27 18 18 18 0 18 0 56 22 11
2019 IS-04 0 57 21 14 0 7 0 62 15 14
2019 IS-05 27 27 9 9 0 27 0 75 13 11
2018 IS 10 27 35 4 13 10 0 42 19 48
2018 IS-04 5 25 50 5 5 10 0 33 11 20
2018 IS-05 25 33 17 8 8 8 0 64 18 12
2017 IS 17 31 27 9 0 10 6 57 11 52
2017 IS-03 27 0 27 27 0 18 0 33 33 11
2017 IS-04 15 38 27 4 0 4 12 64 5 26
2011 IS 24 32 15 8 10 11 0 64 20 62
2011 IS-03 31 31 23 8 8 0 0 62 15 13
2011 IS-04 13 38 13 8 13 17 0 60 25 24
2011 IS-05 20 33 20 7 7 13 0 62 15 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 17 83 48
2018 IS-05 0 100 12

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 11 28 2 0 43 4 42 4 46
2019 IS-03 18 0 45 0 0 36 0 29 0 11
2019 IS-04 0 29 21 0 0 50 0 57 0 14
2019 IS-05 18 9 27 0 0 27 18 50 0 11
2018 IS 8 15 25 6 6 29 10 38 21 48
2018 IS-04 0 10 25 5 0 50 10 25 13 20
2018 IS-05 25 17 25 0 0 17 17 63 0 12
2017 IS 10 10 35 2 3 31 10 32 9 52
2017 IS-03 18 9 27 9 0 27 9 43 14 11
2017 IS-04 12 8 35 0 4 31 12 33 7 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 26 30 7 0 15 0 56 8 46
2019 IS-03 27 18 27 9 0 18 0 56 11 11
2019 IS-04 14 43 36 0 0 7 0 62 0 14
2019 IS-05 27 9 45 0 0 18 0 44 0 11
2018 IS 9 26 36 9 9 11 2 39 20 47
2018 IS-04 0 25 50 10 0 15 0 29 12 20
2018 IS-05 18 36 36 9 0 0 0 55 9 11
2017 IS 21 33 25 4 1 13 2 64 6 52
2017 IS-03 45 0 36 9 0 9 0 50 10 11
2017 IS-04 23 35 23 4 0 12 4 68 5 26
2011 IS 32 34 10 8 2 15 0 77 11 62
2011 IS-03 31 38 8 15 0 8 0 75 17 13
2011 IS-04 29 25 13 8 4 21 0 68 16 24
2011 IS-05 20 60 7 0 0 13 0 92 0 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 20 80 46
2019 IS-03 18 82 11
2019 IS-04 21 79 14
2019 IS-05 9 91 11
2017 IS 10 90 52
2017 IS-03 0 100 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 37 7 4 2 0 0 87 7 46
2019 IS-03 27 55 9 9 0 0 0 82 9 11
2019 IS-04 64 29 7 0 0 0 0 93 0 14
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 33 35 10 13 8 0 0 69 21 48
2018 IS-04 25 30 20 20 5 0 0 55 25 20
2018 IS-05 42 33 8 8 8 0 0 75 17 12
2017 IS 52 19 8 15 6 0 0 72 21 52
2017 IS-03 64 0 18 9 9 0 0 64 18 11
2017 IS-04 50 23 8 12 8 0 0 73 19 26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 50 0 20 10 0 10 67 33 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 43 15 17 7 2 0 60 24 46
2019 IS-03 18 36 9 18 18 0 0 55 36 11
2019 IS-04 7 50 29 14 0 0 0 57 14 14
2019 IS-05 18 45 9 27 0 0 0 64 27 11
2018 IS 13 35 15 23 10 4 0 50 35 48
2018 IS-04 0 40 10 30 15 5 0 42 47 20
2018 IS-05 17 25 42 17 0 0 0 42 17 12
2017 IS 10 37 25 12 14 4 0 48 26 52
2017 IS-03 18 64 0 0 18 0 0 82 18 11
2017 IS-04 0 31 31 19 12 8 0 33 33 26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 46 20 15 4 4 0 59 20 46
2019 IS-03 9 36 27 9 9 9 0 50 20 11
2019 IS-04 0 64 21 14 0 0 0 64 14 14
2019 IS-05 18 36 18 18 9 0 0 55 27 11
2018 IS 10 31 13 23 21 2 0 43 45 48
2018 IS-04 5 20 20 30 25 0 0 25 55 20
2018 IS-05 8 50 0 25 17 0 0 58 42 12
2017 IS 8 35 21 14 21 2 0 43 36 52
2017 IS-03 18 45 9 9 18 0 0 64 27 11
2017 IS-04 8 31 23 8 27 4 0 40 36 26

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 24 18 9 11 0 0 62 20 45
2019 IS-03 45 9 27 18 0 0 0 55 18 11
2019 IS-04 21 43 14 14 7 0 0 64 21 14
2019 IS-05 64 27 9 0 0 0 0 91 0 11
2018 IS 40 23 15 8 13 0 2 64 21 48
2018 IS-04 35 35 15 15 0 0 0 70 15 20
2018 IS-05 50 25 17 0 8 0 0 75 8 12
2017 IS 23 43 22 10 0 0 2 68 10 51
2017 IS-03 27 45 27 0 0 0 0 73 0 11
2017 IS-04 28 44 12 12 0 0 4 75 13 25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 24 33 20 13 0 0 35 33 46
2019 IS-03 27 9 27 27 9 0 0 36 36 11
2019 IS-04 7 36 21 36 0 0 0 43 36 14
2019 IS-05 0 36 36 0 27 0 0 36 27 11
2018 IS 6 17 40 25 13 0 0 23 38 48
2018 IS-04 0 15 40 40 5 0 0 15 45 20
2018 IS-05 8 25 33 17 17 0 0 33 33 12
2017 IS 7 23 25 21 23 0 0 30 44 52
2017 IS-03 9 36 27 9 18 0 0 45 27 11
2017 IS-04 4 31 27 23 15 0 0 35 38 26

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 38 27 16 7 0 0 51 22 45
2019 IS-03 27 27 18 18 9 0 0 55 27 11
2019 IS-04 0 50 36 14 0 0 0 50 14 14
2019 IS-05 18 36 27 18 0 0 0 55 18 11
2018 IS 6 21 34 26 13 0 0 28 38 47
2018 IS-04 0 16 47 32 5 0 0 16 37 19
2018 IS-05 17 17 33 25 8 0 0 33 33 12
2017 IS 8 13 33 19 27 0 0 21 46 52
2017 IS-03 9 27 36 9 18 0 0 36 27 11
2017 IS-04 12 12 35 23 19 0 0 23 42 26

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 26 26 17 15 0 0 41 33 46
2019 IS-03 27 9 27 18 18 0 0 36 36 11
2019 IS-04 14 21 29 21 14 0 0 36 36 14
2019 IS-05 18 45 9 18 9 0 0 64 27 11
2018 IS 4 10 21 23 42 0 0 15 65 48
2018 IS-04 0 10 10 30 50 0 0 10 80 20
2018 IS-05 8 8 42 17 25 0 0 17 42 12
2017 IS 4 15 27 21 33 0 0 19 53 52
2017 IS-03 0 36 36 9 18 0 0 36 27 11
2017 IS-04 8 15 23 27 27 0 0 23 54 26

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 30 9 7 7 0 0 77 14 44
2019 IS-03 70 10 10 0 10 0 0 80 10 10
2019 IS-04 43 29 14 14 0 0 0 71 14 14
2019 IS-05 55 27 9 9 0 0 0 82 9 11
2018 IS 23 27 31 15 4 0 0 50 19 48
2018 IS-04 15 25 35 20 5 0 0 40 25 20
2018 IS-05 25 33 33 0 8 0 0 58 8 12
2017 IS 13 35 19 12 17 0 4 50 30 52
2017 IS-03 9 64 27 0 0 0 0 73 0 11
2017 IS-04 15 31 23 12 15 0 4 48 28 26

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 33 17 11 9 0 0 63 20 46
2019 IS-03 45 9 9 18 18 0 0 55 36 11
2019 IS-04 21 57 14 7 0 0 0 79 7 14
2019 IS-05 36 27 18 18 0 0 0 64 18 11
2018 IS 21 27 25 17 10 0 0 48 27 48
2018 IS-04 5 30 35 15 15 0 0 35 30 20
2018 IS-05 25 42 8 25 0 0 0 67 25 12
2017 IS 19 31 21 13 16 0 0 50 29 52
2017 IS-03 18 45 27 9 0 0 0 64 9 11
2017 IS-04 23 31 15 19 12 0 0 54 31 26

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 33 28 11 7 0 0 54 17 46
2019 IS-03 18 27 27 18 9 0 0 45 27 11
2019 IS-04 14 57 29 0 0 0 0 71 0 14
2019 IS-05 18 27 27 18 9 0 0 45 27 11
2018 IS 15 23 30 26 6 0 0 38 32 47
2018 IS-04 5 26 37 26 5 0 0 32 32 19
2018 IS-05 25 8 42 25 0 0 0 33 25 12
2017 IS 11 27 33 18 12 0 0 38 29 52
2017 IS-03 18 36 18 18 9 0 0 55 27 11
2017 IS-04 12 19 38 19 12 0 0 31 31 26

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 30 26 17 7 0 0 50 24 46
2019 IS-03 18 36 0 36 9 0 0 55 45 11
2019 IS-04 14 29 36 14 7 0 0 43 21 14
2019 IS-05 27 27 36 0 9 0 0 55 9 11
2018 IS 13 15 36 23 13 0 0 28 36 47
2018 IS-04 0 11 47 32 11 0 0 11 42 19
2018 IS-05 25 8 42 25 0 0 0 33 25 12
2017 IS 9 6 29 31 25 0 0 15 56 52
2017 IS-03 18 0 36 36 9 0 0 18 45 11
2017 IS-04 8 8 27 35 23 0 0 15 58 26

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 24 20 20 7 0 0 54 26 46
2019 IS-03 18 9 27 36 9 0 0 27 45 11
2019 IS-04 29 36 29 7 0 0 0 64 7 14
2019 IS-05 27 36 18 9 9 0 0 64 18 11
2018 IS 19 17 35 19 10 0 0 35 29 48
2018 IS-04 0 15 55 20 10 0 0 15 30 20
2018 IS-05 25 25 25 25 0 0 0 50 25 12
2017 IS 7 19 33 18 23 0 0 26 41 52
2017 IS-03 9 9 36 36 9 0 0 18 45 11
2017 IS-04 4 23 31 15 27 0 0 27 42 26

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 33 11 20 7 0 0 63 26 46
2019 IS-03 18 27 27 27 0 0 0 45 27 11
2019 IS-04 36 36 7 21 0 0 0 71 21 14
2019 IS-05 36 36 0 18 9 0 0 73 27 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 37 17 11 4 0 0 67 15 46
2019 IS-03 27 36 27 9 0 0 0 64 9 11
2019 IS-04 14 43 29 14 0 0 0 57 14 14
2019 IS-05 45 45 0 0 9 0 0 91 9 11
2018 IS 21 36 19 13 11 0 0 57 23 47
2018 IS-04 16 37 32 11 5 0 0 53 16 19
2018 IS-05 42 33 17 8 0 0 0 75 8 12
2017 IS 26 19 27 13 14 0 0 46 27 52
2017 IS-03 18 9 36 36 0 0 0 27 36 11
2017 IS-04 35 23 23 8 12 0 0 58 19 26

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 28 4 7 2 0 0 87 9 46
2019 IS-03 55 36 0 9 0 0 0 91 9 11
2019 IS-04 57 29 0 7 7 0 0 86 14 14
2019 IS-05 73 18 9 0 0 0 0 91 0 11
2018 IS 48 17 10 13 10 0 2 66 23 48
2018 IS-04 40 10 20 15 15 0 0 50 30 20
2018 IS-05 75 17 8 0 0 0 0 92 0 12
2017 IS 55 27 4 8 4 0 2 84 12 52
2017 IS-03 45 36 0 9 9 0 0 82 18 11
2017 IS-04 58 27 8 4 4 0 0 85 8 26

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 9 7 0 2 0 7 90 2 45
2019 IS-03 64 18 18 0 0 0 0 82 0 11
2019 IS-04 62 8 8 0 0 0 23 90 0 13
2019 IS-05 100 0 0 0 0 0 0 100 0 11
2018 IS 65 19 4 2 4 0 6 89 7 48
2018 IS-04 60 20 10 5 0 0 5 84 5 20
2018 IS-05 83 17 0 0 0 0 0 100 0 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 2 9 4 4 0 4 82 9 46
2019 IS-03 82 0 18 0 0 0 0 82 0 11
2019 IS-04 79 7 7 0 7 0 0 86 7 14
2019 IS-05 91 0 0 0 9 0 0 91 9 11
2018 IS 69 8 6 4 6 2 4 82 11 48
2018 IS-04 75 10 5 0 5 5 0 89 5 20
2018 IS-05 92 0 8 0 0 0 0 92 0 12
2017 IS 73 14 5 2 4 0 2 89 6 52
2017 IS-03 64 9 9 9 9 0 0 73 18 11
2017 IS-04 77 15 4 0 4 0 0 92 4 26

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 37 17 2 4 0 0 76 7 46
2019 IS-03 64 18 18 0 0 0 0 82 0 11
2019 IS-04 29 43 21 0 7 0 0 71 7 14
2019 IS-05 45 45 9 0 0 0 0 91 0 11
2018 IS 58 29 6 2 4 0 0 88 6 48
2018 IS-04 40 50 5 0 5 0 0 90 5 20
2018 IS-05 75 17 8 0 0 0 0 92 0 12
2017 IS 46 31 14 4 4 0 2 78 8 52
2017 IS-03 36 27 18 9 9 0 0 64 18 11
2017 IS-04 35 42 15 4 4 0 0 77 8 26

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 17 22 7 4 0 2 67 11 46
2019 IS-03 55 27 18 0 0 0 0 82 0 11
2019 IS-04 50 14 21 14 0 0 0 64 14 14
2019 IS-05 55 9 27 0 9 0 0 64 9 11
2018 IS 50 21 13 2 15 0 0 71 17 48
2018 IS-04 35 30 20 0 15 0 0 65 15 20
2018 IS-05 67 17 0 0 17 0 0 83 17 12
2017 IS 52 25 16 4 2 0 2 78 6 52
2017 IS-03 45 9 36 9 0 0 0 55