2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 36 36 15 11 3 0 0 72 13 120
2019 CS-02 38 28 20 15 0 0 0 65 15 40
2019 CS-03 27 47 12 10 4 0 0 73 14 49
2019 CS-04 53 33 7 0 7 0 0 87 7 15
2018 CS 43 43 5 6 3 0 0 86 9 88
2018 CS-02 58 24 9 6 3 0 0 82 9 33
2018 CS-03 25 58 3 8 6 0 0 83 14 36
2017 CS 33 46 9 10 3 0 0 79 13 118
2017 CS-02 27 48 10 12 4 0 0 75 15 52
2017 CS-03 31 50 8 8 2 0 0 81 10 48
2011 CS 34 41 10 9 6 0 0 75 15 221
2011 CS-01 29 21 21 21 7 0 0 50 29 14
2011 CS-02 36 37 8 11 7 1 0 73 19 109
2011 CS-03 32 49 9 5 4 0 0 82 9 77
2011 CS-04 36 43 14 0 7 0 0 79 7 14
2008 CS 32 45 12 8 4 0 0 77 12 242
2008 CS-01 22 61 9 9 0 0 0 83 9 23
2008 CS-02 31 42 13 8 6 0 0 73 14 109
2008 CS-03 34 45 10 7 3 0 0 79 10 87
2008 CS-04 39 44 11 6 0 0 0 83 6 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 29 41 15 7 8 0 0 70 15 120
2019 CS-02 23 55 8 8 8 0 0 78 15 40
2019 CS-03 33 29 24 6 8 0 0 61 14 49
2019 CS-04 33 53 7 0 7 0 0 87 7 15
2018 CS 34 43 9 8 7 0 0 76 15 89
2018 CS-02 32 44 9 6 9 0 0 76 15 34
2018 CS-03 36 39 11 8 6 0 0 75 14 36
2017 CS 24 47 16 6 7 0 0 71 13 118
2017 CS-02 14 48 19 8 12 0 0 61 19 52
2017 CS-03 23 50 19 4 4 0 0 73 8 48

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 51 30 16 2 2 0 0 81 3 118
2019 CS-02 51 23 23 0 3 0 0 74 3 39
2019 CS-03 40 44 15 2 0 0 0 83 2 48
2019 CS-04 60 27 7 0 7 0 0 87 7 15
2018 CS 51 38 8 3 0 0 0 89 3 89
2018 CS-02 68 21 9 3 0 0 0 88 3 34
2018 CS-03 39 50 8 3 0 0 0 89 3 36
2017 CS 49 37 10 3 1 0 0 86 3 118
2017 CS-02 44 41 12 2 2 0 0 85 4 52
2017 CS-03 52 35 8 4 0 0 0 88 4 48
2011 CS 59 31 6 2 2 0 0 90 4 221
2011 CS-01 43 36 14 0 7 0 0 79 7 14
2011 CS-02 61 27 7 2 3 0 0 88 5 109
2011 CS-03 61 34 3 3 0 0 0 95 3 77
2011 CS-04 57 29 7 0 7 0 0 86 7 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 47 36 11 3 3 0 1 83 6 120
2019 CS-02 43 38 15 3 0 0 3 82 3 40
2019 CS-03 43 39 10 4 4 0 0 82 8 49
2019 CS-04 53 33 7 0 7 0 0 87 7 15
2018 CS 50 38 6 4 1 1 0 89 6 90
2018 CS-02 65 24 6 0 3 3 0 91 3 34
2018 CS-03 38 46 5 11 0 0 0 84 11 37
2017 CS 41 41 10 6 2 0 0 82 8 118
2017 CS-02 38 44 8 6 4 0 0 83 10 52
2017 CS-03 38 44 10 8 0 0 0 81 8 48
2011 CS 41 43 7 6 3 0 0 84 10 221
2011 CS-01 36 29 21 14 0 0 0 64 14 14
2011 CS-02 41 39 6 7 5 1 0 81 12 109
2011 CS-03 42 48 4 5 1 0 0 90 6 77
2011 CS-04 36 50 7 0 7 0 0 86 7 14
2008 CS 42 43 6 9 1 0 0 85 10 242
2008 CS-01 61 30 0 9 0 0 0 91 9 23
2008 CS-02 38 45 6 10 2 0 0 83 12 109
2008 CS-03 44 40 9 7 0 0 0 84 7 87
2008 CS-04 33 61 0 6 0 0 0 94 6 18

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 51 28 13 5 3 0 0 79 8 120
2019 CS-02 50 23 15 8 5 0 0 73 13 40
2019 CS-03 33 45 14 6 2 0 0 78 8 49
2019 CS-04 80 13 7 0 0 0 0 93 0 15
2018 CS 51 26 14 5 5 0 0 77 9 87
2018 CS-02 64 18 9 3 6 0 0 82 9 33
2018 CS-03 36 33 19 6 6 0 0 69 11 36
2017 CS 43 36 12 8 2 0 0 79 9 118
2017 CS-02 39 34 14 10 4 0 0 73 14 52
2017 CS-03 46 33 13 8 0 0 0 79 8 48
2011 CS 26 30 20 15 8 2 0 56 23 220
2011 CS-01 14 29 43 14 0 0 0 43 14 14
2011 CS-02 27 30 19 16 7 2 0 58 24 108
2011 CS-03 27 27 19 17 8 1 0 55 25 77
2011 CS-04 21 43 21 0 14 0 0 64 14 14

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 43 30 15 8 4 0 0 73 12 120
2019 CS-02 35 33 18 10 5 0 0 68 15 40
2019 CS-03 31 39 18 10 2 0 0 69 12 49
2019 CS-04 73 13 13 0 0 0 0 87 0 15
2018 CS 44 36 10 5 3 1 0 82 8 88
2018 CS-02 53 26 9 3 6 3 0 82 9 34
2018 CS-03 36 42 14 6 3 0 0 78 8 36
2017 CS 37 40 18 3 2 1 0 78 4 118
2017 CS-02 31 34 27 4 2 2 0 67 6 52
2017 CS-03 38 46 13 2 2 0 0 83 4 48
2011 CS 23 32 19 16 9 1 0 56 25 219
2011 CS-01 14 21 43 14 7 0 0 36 21 14
2011 CS-02 25 31 17 19 7 1 0 57 26 108
2011 CS-03 21 36 18 14 11 0 0 57 25 76
2011 CS-04 29 29 14 21 7 0 0 57 29 14
2008 CS 26 43 15 12 4 0 0 69 16 241
2008 CS-01 35 52 13 0 0 0 0 87 0 23
2008 CS-02 26 45 12 13 5 0 0 71 17 109
2008 CS-03 21 41 15 19 5 0 0 62 23 86
2008 CS-04 28 39 33 0 0 0 0 67 0 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 43 27 14 11 3 3 0 72 14 118
2019 CS-02 39 29 11 18 0 3 0 70 19 38
2019 CS-03 31 37 16 6 6 4 0 70 13 49
2019 CS-04 60 13 20 7 0 0 0 73 7 15
2018 CS 47 23 16 7 7 1 0 70 14 88
2018 CS-02 62 12 12 12 3 0 0 74 15 34
2018 CS-03 33 33 19 0 11 3 0 69 11 36
2017 CS 42 29 15 6 3 5 0 75 9 118
2017 CS-02 39 31 14 6 4 8 0 75 10 52
2017 CS-03 44 27 17 8 2 2 0 72 11 48
2011 CS 29 26 13 16 10 5 0 59 27 220
2011 CS-01 7 36 29 21 7 0 0 43 29 14
2011 CS-02 29 24 11 18 12 6 0 56 32 108
2011 CS-03 34 30 12 14 9 0 1 64 24 77
2011 CS-04 29 29 29 0 7 7 0 62 8 14
2008 CS 30 36 14 8 10 3 0 68 18 241
2008 CS-01 52 30 9 4 0 4 0 86 5 23
2008 CS-02 26 42 12 8 10 2 0 69 19 109
2008 CS-03 31 28 14 10 13 3 0 61 24 86
2008 CS-04 28 50 22 0 0 0 0 78 0 18
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 45 31 15 3 3 3 1 79 5 119
2019 CS-02 35 30 18 5 3 8 3 72 8 40
2019 CS-03 45 33 18 2 2 0 0 78 4 49
2019 CS-04 57 43 0 0 0 0 0 100 0 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 31 8 4 1 3 0 86 5 119
2019 CS-02 51 23 8 8 3 8 0 81 11 39
2019 CS-03 45 37 12 4 0 2 0 83 4 49
2019 CS-04 60 40 0 0 0 0 0 100 0 15
2018 CS 52 28 9 7 1 3 0 83 8 89
2018 CS-02 53 24 9 9 3 3 0 79 12 34
2018 CS-03 54 24 8 8 0 5 0 83 9 37
2017 CS 50 28 10 3 3 4 2 83 6 118
2017 CS-02 48 19 14 6 6 6 2 73 13 52
2017 CS-03 50 40 4 0 2 2 2 93 2 48
2011 CS 47 28 11 6 6 1 0 76 13 219
2011 CS-01 57 29 0 0 7 7 0 92 8 14
2011 CS-02 48 25 12 8 6 0 0 73 15 108
2011 CS-03 41 32 12 5 8 1 1 74 14 76
2011 CS-04 57 29 14 0 0 0 0 86 0 14
2008 CS 43 29 10 9 8 1 0 73 18 242
2008 CS-01 57 22 17 0 4 0 0 78 4 23
2008 CS-02 42 32 8 7 8 2 0 76 16 109
2008 CS-03 43 28 7 13 10 0 0 70 23 87
2008 CS-04 33 28 17 17 6 0 0 61 22 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 43 35 11 7 3 1 0 79 10 120
2019 CS-02 43 35 10 5 5 3 0 79 10 40
2019 CS-03 39 35 10 12 4 0 0 73 16 49
2019 CS-04 40 53 7 0 0 0 0 93 0 15
2018 CS 46 33 4 11 6 0 0 79 17 89
2018 CS-02 56 21 3 9 12 0 0 76 21 34
2018 CS-03 41 35 8 14 3 0 0 76 16 37
2017 CS 42 40 7 7 3 1 0 83 9 118
2017 CS-02 42 33 11 10 4 0 0 75 14 52
2017 CS-03 38 50 4 4 2 2 0 89 6 48
2011 CS 45 31 7 10 7 0 0 76 17 220
2011 CS-01 79 0 14 0 7 0 0 79 7 14
2011 CS-02 38 37 8 10 6 0 0 75 17 108
2011 CS-03 44 27 5 13 10 0 0 71 23 77
2011 CS-04 71 21 0 7 0 0 0 93 7 14
2008 CS 34 30 12 14 8 1 0 65 23 242
2008 CS-01 35 43 9 9 4 0 0 78 13 23
2008 CS-02 31 32 13 14 8 1 1 64 22 109
2008 CS-03 39 23 10 16 10 1 0 63 27 87
2008 CS-04 22 39 17 22 0 0 0 61 22 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 53 30 10 3 4 0 0 83 8 120
2019 CS-02 53 28 8 5 8 0 0 80 13 40
2019 CS-03 53 22 16 4 4 0 0 76 8 49
2019 CS-04 33 60 7 0 0 0 0 93 0 15
2018 CS 51 25 12 7 6 0 0 75 12 89
2018 CS-02 56 15 12 9 9 0 0 71 18 34
2018 CS-03 49 27 11 8 5 0 0 76 14 37
2017 CS 52 31 6 5 5 1 0 84 10 118
2017 CS-02 52 21 9 10 8 0 0 73 17 52
2017 CS-03 44 46 4 0 4 2 0 91 4 48

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 35 32 17 3 3 10 0 74 7 120
2019 CS-02 35 20 20 5 3 18 0 67 9 40
2019 CS-03 33 33 22 2 4 6 0 70 7 49
2019 CS-04 40 40 7 0 0 13 0 92 0 15
2018 CS 29 42 11 2 4 10 1 80 8 89
2018 CS-02 26 41 12 6 3 12 0 77 10 34
2018 CS-03 35 35 16 0 5 8 0 76 6 37
2017 CS 29 32 21 3 1 13 2 71 4 118
2017 CS-02 27 29 17 4 2 17 4 71 7 52
2017 CS-03 31 29 31 0 0 8 0 66 0 48
2011 CS 14 31 18 16 8 13 1 51 28 221
2011 CS-01 14 21 21 21 7 14 0 42 33 14
2011 CS-02 10 26 21 16 9 17 2 44 30 109
2011 CS-03 14 35 18 18 6 8 0 54 27 77
2011 CS-04 21 57 0 7 14 0 0 79 21 14

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 25 37 17 11 6 4 1 65 18 120
2019 CS-02 28 30 15 8 8 10 3 66 17 40
2019 CS-03 18 37 20 16 6 2 0 56 23 49
2019 CS-04 27 40 27 7 0 0 0 67 7 15
2018 CS 27 35 20 7 7 3 1 65 14 89
2018 CS-02 30 33 18 3 12 3 0 66 16 33
2018 CS-03 30 35 16 14 3 3 0 67 17 37
2017 CS 21 41 21 11 1 4 1 65 13 118
2017 CS-02 19 41 17 12 2 7 2 66 15 52
2017 CS-03 21 40 23 15 0 2 0 62 15 48
2011 CS 13 22 23 18 22 2 0 36 41 221
2011 CS-01 14 7 29 29 14 7 0 23 46 14
2011 CS-02 12 25 25 15 21 3 0 38 37 109
2011 CS-03 13 19 18 21 27 1 0 33 49 77
2011 CS-04 21 29 29 7 14 0 0 50 21 14
2008 CS 19 36 20 12 12 1 0 55 25 242
2008 CS-01 22 52 17 9 0 0 0 74 9 23
2008 CS-02 21 40 18 9 11 0 0 61 20 109
2008 CS-03 15 28 18 18 17 2 1 44 37 87
2008 CS-04 17 28 28 11 11 6 0 47 24 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 12 28 28 18 7 8 0 43 26 120
2019 CS-02 13 30 20 15 8 15 0 50 26 40
2019 CS-03 10 27 33 20 6 4 0 38 28 49
2019 CS-04 0 33 33 20 7 7 0 36 29 15
2018 CS 17 31 17 16 9 10 1 54 28 90
2018 CS-02 18 32 6 21 9 15 0 59 34 34
2018 CS-03 19 35 14 11 11 11 0 61 24 37
2017 CS 12 23 30 22 2 11 1 39 27 118
2017 CS-02 8 23 27 21 2 17 2 38 29 52
2017 CS-03 15 19 31 27 2 6 0 36 31 48
2011 CS 7 22 19 28 16 8 0 32 48 220
2011 CS-01 8 0 15 62 8 8 0 8 75 13
2011 CS-02 6 26 16 28 15 10 0 35 48 109
2011 CS-03 8 19 25 25 17 6 0 29 44 77
2011 CS-04 14 29 29 7 21 0 0 43 29 14
2008 CS 8 33 21 20 13 6 0 43 35 242
2008 CS-01 17 39 22 13 4 4 0 59 18 23
2008 CS-02 10 36 20 15 11 8 0 50 28 109
2008 CS-03 5 29 18 26 20 2 0 34 47 87
2008 CS-04 0 28 28 33 6 6 0 29 41 18

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 14 28 23 21 9 4 0 44 31 120
2019 CS-02 15 25 18 20 13 10 0 44 36 40
2019 CS-03 14 33 22 22 8 0 0 47 31 49
2019 CS-04 0 27 27 33 7 7 0 29 43 15
2018 CS 14 30 24 16 12 3 0 46 29 90
2018 CS-02 15 29 21 21 15 0 0 44 35 34
2018 CS-03 14 35 22 14 11 5 0 51 26 37
2017 CS 13 30 25 21 4 7 1 46 27 118
2017 CS-02 10 31 19 23 6 10 2 46 32 52
2017 CS-03 10 31 27 23 4 4 0 43 28 48
2011 CS 10 20 16 32 19 4 0 31 52 220
2011 CS-01 8 8 15 62 0 8 0 17 67 13
2011 CS-02 7 20 15 36 18 4 0 29 56 109
2011 CS-03 13 21 17 25 23 1 0 34 49 77
2011 CS-04 7 29 29 21 14 0 0 36 36 14
2008 CS 10 34 16 23 13 3 0 46 37 241
2008 CS-01 17 48 9 22 4 0 0 65 26 23
2008 CS-02 13 28 19 20 15 5 0 43 37 109
2008 CS-03 7 36 10 27 16 2 1 45 45 86
2008 CS-04 0 44 33 22 0 0 0 44 22 18
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 20 42 15 11 11 0 1 63 22 119
2019 CS-02 18 45 15 10 13 0 0 63 23 40
2019 CS-03 23 35 17 17 8 0 0 58 25 48
2019 CS-04 7 73 7 7 0 0 7 86 7 15
2018 CS 24 35 18 16 7 0 0 59 23 88
2018 CS-02 24 42 18 9 6 0 0 67 15 33
2018 CS-03 28 31 17 22 3 0 0 58 25 36
2017 CS 23 37 17 14 9 1 0 60 23 118
2017 CS-02 21 33 23 14 10 0 0 54 23 52
2017 CS-03 15 42 15 17 10 2 0 57 28 48
2011 CS 17 39 15 16 12 0 0 56 29 220
2011 CS-01 14 29 14 29 14 0 0 43 43 14
2011 CS-02 20 39 13 13 15 0 0 59 28 108
2011 CS-03 14 35 18 21 10 1 0 50 32 77
2011 CS-04 7 57 21 14 0 0 0 64 14 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 24 41 17 14 4 0 0 65 18 117
2019 CS-02 21 49 15 8 8 0 0 69 15 39
2019 CS-03 20 37 20 20 2 0 0 57 22 49
2019 CS-04 21 64 0 7 7 0 0 86 14 14
2018 CS 25 45 15 9 6 0 0 70 15 88
2018 CS-02 18 58 9 6 9 0 0 76 15 33
2018 CS-03 31 39 17 8 6 0 0 69 14 36
2017 CS 23 46 12 16 3 0 0 69 20 118
2017 CS-02 21 48 8 19 4 0 0 69 23 52
2017 CS-03 25 40 15 17 4 0 0 65 21 48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 37 13 8 3 1 0 76 11 119
2019 CS-02 35 35 15 8 5 3 0 72 13 40
2019 CS-03 37 35 12 14 2 0 0 71 16 49
2019 CS-04 29 64 7 0 0 0 0 93 0 14
2018 CS 42 24 18 15 2 0 0 65 17 89
2018 CS-02 44 21 18 12 6 0 0 65 18 34
2018 CS-03 43 24 14 19 0 0 0 68 19 37
2017 CS 35 36 15 9 3 1 1 72 13 117
2017 CS-02 37 27 17 13 4 0 2 65 17 52
2017 CS-03 29 44 17 6 4 0 0 73 10 48
2011 CS 38 33 14 9 6 0 0 71 15 220
2011 CS-01 57 36 0 0 7 0 0 93 7 14
2011 CS-02 36 36 14 11 3 0 0 72 14 108
2011 CS-03 39 26 14 9 12 0 0 65 21 77
2011 CS-04 36 36 21 0 7 0 0 71 7 14
2008 CS 26 39 14 12 8 1 0 66 20 242
2008 CS-01 39 35 22 4 0 0 0 74 4 23
2008 CS-02 25 40 14 10 9 1 1 66 20 109
2008 CS-03 29 38 9 14 9 1 0 67 23 87
2008 CS-04 17 33 22 22 6 0 0 50 28 18

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 31 36 14 11 8 0 0 66 19 118
2019 CS-02 21 41 10 13 15 0 0 62 28 39
2019 CS-03 27 35 20 14 4 0 0 61 18 49
2019 CS-04 43 29 14 7 7 0 0 71 14 14
2018 CS 28 39 13 16 2 0 2 69 19 88
2018 CS-02 21 45 12 12 3 0 6 71 16 33
2018 CS-03 33 28 14 22 3 0 0 61 25 36
2017 CS 22 38 13 18 7 1 1 61 25 118
2017 CS-02 17 48 7 21 6 0 0 66 27 52
2017 CS-03 21 27 25 15 10 0 2 49 26 48
2011 CS 22 36 17 14 10 0 0 59 24 220
2011 CS-01 21 21 0 29 29 0 0 43 57 14
2011 CS-02 17 39 21 10 12 0 0 57 22 109
2011 CS-03 26 33 14 18 5 1 1 61 24 76
2011 CS-04 43 29 14 14 0 0 0 71 14 14
2008 CS 24 44 13 12 6 0 1 69 18 241
2008 CS-01 17 48 13 17 0 0 4 68 18 23
2008 CS-02 17 44 17 11 9 1 1 63 21 109
2008 CS-03 33 42 9 12 5 0 0 74 16 86
2008 CS-04 28 50 11 11 0 0 0 78 11 18

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 18 42 12 17 7 4 0 63 25 119
2019 CS-02 15 35 15 18 10 8 0 54 30 40
2019 CS-03 19 38 13 23 4 4 0 59 28 48
2019 CS-04 20 73 0 7 0 0 0 93 7 15
2018 CS 25 33 16 13 10 3 0 60 24 88
2018 CS-02 26 32 12 15 9 6 0 63 25 34
2018 CS-03 25 25 25 14 11 0 0 50 25 36
2017 CS 18 43 13 14 10 2 0 62 25 118
2017 CS-02 15 46 14 15 10 0 0 62 25 52
2017 CS-03 13 44 10 19 13 2 0 57 32 48
2011 CS 18 28 17 22 11 3 0 48 34 220
2011 CS-01 21 14 7 21 21 14 0 42 50 14
2011 CS-02 15 28 18 27 10 3 0 43 38 109
2011 CS-03 21 33 16 17 12 0 1 55 29 76
2011 CS-04 29 21 29 14 7 0 0 50 21 14
2008 CS 20 27 19 20 12 0 0 48 33 241
2008 CS-01 30 35 22 13 0 0 0 65 13 23
2008 CS-02 17 28 17 19 17 0 1 45 37 109
2008 CS-03 21 26 19 23 10 1 0 47 34 86
2008 CS-04 22 28 28 17 6 0 0 50 22 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 21 27 14 14 19 3 1 50 35 119
2019 CS-02 10 13 20 30 18 8 3 25 53 40
2019 CS-03 19 33 13 10 23 2 0 53 34 48
2019 CS-04 33 47 7 0 13 0 0 80 13 15
2018 CS 25 17 11 17 23 5 2 45 43 88
2018 CS-02 24 9 9 21 24 9 3 38 52 33
2018 CS-03 22 25 11 17 19 3 3 50 38 36
2017 CS 12 24 14 20 26 4 0 37 49 118
2017 CS-02 8 19 19 17 31 6 0 29 51 52
2017 CS-03 8 23 8 27 29 4 0 33 59 48
2011 CS 3 14 15 26 37 3 2 17 67 219
2011 CS-01 7 14 7 43 29 0 0 21 71 14
2011 CS-02 0 15 13 26 42 4 1 15 71 109
2011 CS-03 5 11 17 24 37 1 4 17 65 75
2011 CS-04 7 21 29 21 21 0 0 29 43 14
2008 CS 5 23 16 26 26 3 1 29 54 240
2008 CS-01 9 39 13 35 4 0 0 48 39 23
2008 CS-02 5 15 19 28 29 5 0 20 60 109
2008 CS-03 6 26 13 24 29 2 0 33 54 85
2008 CS-04 0 39 17 22 11 0 11 44 38 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 60 20 9 5 2 0 3 83 7 118
2019 CS-02 68 15 3 5 3 0 8 89 8 40
2019 CS-03 50 31 10 4 2 0 2 83 6 48
2019 CS-04 53 13 27 7 0 0 0 67 7 15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 67 8 9 3 3 2 8 83 7 118
2019 CS-02 58 10 15 3 3 3 10 77 6 40
2019 CS-03 63 10 8 4 6 2 6 80 11 48
2019 CS-04 93 0 0 0 0 0 7 100 0 15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 53 14 20 8 4 1 1 67 12 118
2019 CS-02 45 13 20 10 8 3 3 61 18 40
2019 CS-03 46 15 29 8 2 0 0 60 10 48
2019 CS-04 80 13 7 0 0 0 0 93 0 15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 46 21 14 8 7 2 2 69 16 118
2019 CS-02 40 18 20 10 10 0 3 59 21 40
2019 CS-03 35 27 15 10 6 4 2 67 18 48
2019 CS-04 73 20 7 0 0 0 0 93 0 15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 45 15 13 11 8 6 2 65 21 118
2019 CS-02 33 18 10 15 10 10 5 59 29 40
2019 CS-03 44 15 15 13 8 6 0 62 22 48
2019 CS-04 73 7 20 0 0 0 0 80 0 15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 65 12 14 4 3 2 1 79 7 117
2019 CS-02 58 15 15 0 5 5 3 78 5 40
2019 CS-03 63 13 15 8 2 0 0 75 10 48
2019 CS-04 87 7 7 0 0 0 0 93 0 15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 74 11 1 3 4 6 2 92 7 117
2019 CS-02 65 15 3 5 3 8 3 89 8 40
2019 CS-03 79 11 0 0 6 2 2 93 7 47
2019 CS-04 80 13 0 0 0 7 0 100 0 15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 79 6 3 1 2 2 7 93 3 117
2019 CS-02 73 3 10 3 3 0 10 83 6 40
2019 CS-03 81 9 0 0 2 4 4 98 2 47
2019 CS-04 80 13 0 0 0 0 7 100 0 15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 27 45 18 5 5 0 0 72 10 118
2019 CS-02 15 56 15 5 8 0 0 72 13 39
2019 CS-03 27 42 23 6 2 0 0 69 8 48
2019 CS-04 33 53 7 0 7 0 0 87 7 15
2018 CS 38 34 13 10 4 0 0 72 15 89
2018 CS-02 36 24 24 6 9 0 0 61 15 33
2018 CS-03 41 35 8 16 0 0 0 76 16 37
2017 CS 32 45 10 9 3 0 0 77 13 117
2017 CS-02 21 42 17 14 6 0 0 64 19 52
2017 CS-03 34 51 6 6 2 0 0 85 9 47
2011 CS 29 42 9 11 8 0 0 72 19 221
2011 CS-01 29 50 0 14 7 0 0 79 21 14
2011 CS-02 29 40 11 10 9 0 0 70 19 109
2011 CS-03 29 39 10 13 9 0 0 68 22 77
2011 CS-04 36 57 0 7 0 0 0 93 7 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 28 40 21 3 8 0 0 68 11 120
2019 CS-02 25 33 30 5 8 0 0 58 13 40
2019 CS-03 29 41 20 2 8 0 0 69 10 49
2019 CS-04 33 47 13 0 7 0 0 80 7 15
2018 CS 41 33 13 7 6 1 0 75 13 88
2018 CS-02 44 32 12 3 9 0 0 76 12 34
2018 CS-03 44 31 14 11 0 0 0 75 11 36
2017 CS 39 34 15 8 3 1 0 74 11 118
2017 CS-02 33 27 23 10 6 2 0 61 16 52
2017 CS-03 33 46 13 6 2 0 0 79 8 48

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 38 16 10 3 0 2 70 14 117
2019 CS-02 26 39 21 0 8 0 5 69 8 38
2019 CS-03 29 35 18 18 0 0 0 63 18 49
2019 CS-04 27 60 0 7 7 0 0 87 13 15
2018 CS 29 41 16 9 6 0 0 70 14 90
2018 CS-02 26 41 12 9 12 0 0 68 21 34
2018 CS-03 32 41 14 11 3 0 0 73 14 37
2017 CS 24 41 19 11 4 0 2 65 16 118
2017 CS-02 21 37 23 15 2 0 2 59 18 52
2017 CS-03 23 48 17 6 6 0 0 71 13 48
2011 CS 35 34 15 11 4 0 1 70 15 220
2011 CS-01 43 21 21 14 0 0 0 64 14 14
2011 CS-02 38 33 13 8 5 1 2 73 13 108
2011 CS-03 31 35 18 12 4 0 0 66 16 77
2011 CS-04 29 29 14 29 0 0 0 57 29 14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 27 44 18 6 3 3 0 73 9 120
2019 CS-02 30 33 13 10 8 8 0 68 19 40
2019 CS-03 18 53 22 6 0 0 0 71 6 49
2019 CS-04 13 73 13 0 0 0 0 87 0 15
2018 CS 27 45 9 6 5 7 1 79 11 88
2018 CS-02 30 30 12 6 6 15 0 71 14 33
2018 CS-03 25 53 8 8 3 0 3 80 11 36
2017 CS 25 38 19 10 6 2 0 64 17 118
2017 CS-02 17 37 23 8 12 3 0 56 20 52
2017 CS-03 27 38 17 17 2 0 0 65 19 48

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 26 13 5 3 2 0 79 8 120
2019 CS-02 48 25 13 3 8 5 0 76 11 40
2019 CS-03 47 33 14 4 2 0 0 80 6 49
2019 CS-04 67 20 7 7 0 0 0 87 7 15
2018 CS 49 31 11 5 3 0 1 80 8 88
2018 CS-02 48 36 6 3 3 0 3 88 6 33
2018 CS-03 47 28 17 6 3 0 0 75 8 36
2017 CS 45 27 15 7 3 1 2 74 10 118
2017 CS-02 44 21 17 8 6 2 2 68 14 52
2017 CS-03 42 33 17 6 2 0 0 75 8 48
2011 CS 40 37 11 6 5 0 1 78 11 221
2011 CS-01 36 50 7 7 0 0 0 86 7 14
2011 CS-02 37 35 16 5 6 1 2 74 10 109
2011 CS-03 42 38 5 10 5 0 0 79 16 77
2011 CS-04 43 43 14 0 0 0 0 86 0 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 38 39 13 8 2 0 1 78 9 120
2019 CS-02 43 38 13 3 3 0 3 82 5 40
2019 CS-03 35 39 12 14 0 0 0 73 14 49
2019 CS-04 27 47 20 0 7 0 0 73 7 15
2018 CS 38 30 17 10 4 0 1 69 15 90
2018 CS-02 44 26 12 6 9 0 3 73 15 34
2018 CS-03 30 32 24 11 3 0 0 62 14 37
2017 CS 34 37 15 14 0 0 0 71 14 117
2017 CS-02 42 31 17 10 0 0 0 73 10 52
2017 CS-03 28 45 15 13 0 0 0 72 13 47
2011 CS 24 41 20 10 4 0 0 66 14 220
2011 CS-01 14 50 21 14 0 0 0 64 14 14
2011 CS-02 26 44 20 7 2 0 0 70 9 108
2011 CS-03 27 31 19 13 8 1 0 59 21 77
2011 CS-04 0 50 29 21 0 0 0 50 21 14
2008 CS 24 33 26 9 7 0 0 58 16 242
2008 CS-01 39 39 22 0 0 0 0 78 0 23
2008 CS-02 28 34 23 10 5 0 0 62 15 109
2008 CS-03 15 34 28 13 9 0 1 50 22 87
2008 CS-04 22 17 44 0 17 0 0 39 17 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 57 22 5 6 4 5 2 84 11 120
2019 CS-02 58 13 3 8 8 10 3 80 17 40
2019 CS-03 57 24 8 6 2 0 2 83 8 49
2019 CS-04 47 33 0 7 7 7 0 86 14 15
2017 CS 44 24 10 6 3 9 4 78 10 117
2017 CS-02 47 16 14 8 2 10 4 73 11 51
2017 CS-03 46 31 8 4 4 6 0 82 9 48
2011 CS 44 29 9 7 7 3 1 77 14 221
2011 CS-01 43 43 0 7 0 0 7 92 8 14
2011 CS-02 43 25 10 6 10 5 1 72 17 109
2011 CS-03 42 34 8 9 5 1 1 77 15 77
2011 CS-04 64 36 0 0 0 0 0 100 0 14

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CS 18 53 29 120
2019 CS-02 10 53 38 40
2019 CS-03 16 53 31 49
2019 CS-04 27 60 13 15
2018 CS 18 58 24 88
2018 CS-02 15 65 21 34
2018 CS-03 14 54 31 35
2017 CS 14 65 21 118
2017 CS-02 17 63 19 52
2017 CS-03 10 67 23 48
2011 CS 17 45 38 221
2011 CS-01 36 36 29 14
2011 CS-02 17 46 38 109
2011 CS-03 12 43 45 77
2011 CS-04 36 50 14 14

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CS 32 23 32 9 0 5 22
2018 CS 25 31 31 0 0 13 16
2017 CS 31 25 19 19 0 6 16
2011 CS 16 3 53 11 9999 18 38
2011 CS-02 11 6 56 17 9999 11 18
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 46 15 6 3 0 0 76 9 120
2019 CS-02 28 45 18 5 5 0 0 73 10 40
2019 CS-03 24 49 20 4 2 0 0 73 6 49
2019 CS-04 27 60 7 0 7 0 0 87 7 15
2018 CS 41 44 4 9 1 0 0 86 10 90
2018 CS-02 47 32 6 15 0 0 0 79 15 34
2018 CS-03 35 51 5 8 0 0 0 86 8 37
2017 CS 31 48 10 6 4 0 0 80 10 118
2017 CS-02 27 50 6 8 10 0 0 77 17 52
2017 CS-03 33 46 15 6 0 0 0 79 6 48
2011 CS 33 41 13 7 5 1 0 75 12 221
2011 CS-01 21 50 21 0 0 7 0 77 0 14
2011 CS-02 34 38 13 7 7 1 0 72 15 109
2011 CS-03 35 39 13 10 3 0 0 74 13 77
2011 CS-04 29 57 7 0 7 0 0 86 7 14
2008 CS 41 39 14 5 2 0 0 80 7 241
2008 CS-01 41 50 9 0 0 0 0 91 0 22
2008 CS-02 42 36 15 7 0 0 0 78 7 109
2008 CS-03 40 38 14 3 5 0 0 78 8 87
2008 CS-04 39 44 11 6 0 0 0 83 6 18

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 27 42 18 8 3 2 0 71 11 118
2019 CS-02 25 40 18 10 5 3 0 67 15 40
2019 CS-03 27 40 21 8 2 2 0 68 11 48
2019 CS-04 14 57 21 7 0 0 0 71 7 14
2018 CS 30 48 14 7 1 1 0 78 8 88
2018 CS-02 33 45 9 6 3 3 0 81 9 33
2018 CS-03 28 53 17 3 0 0 0 81 3 36
2017 CS 20 41 22 14 2 2 0 61 16 116
2017 CS-02 17 41 25 10 4 4 0 60 14 52
2017 CS-03 17 43 20 20 0 0 0 61 20 46
2011 CS 16 38 16 15 13 1 0 55 28 221
2011 CS-01 21 21 36 0 14 7 0 46 15 14
2011 CS-02 12 39 17 15 15 2 0 52 30 109
2011 CS-03 22 35 13 18 12 0 0 57 30 77
2011 CS-04 7 64 7 7 14 0 0 71 21 14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 10 28 35 18 7 0 2 25 39 120
2019 CS-02 3 20 33 30 10 0 5 42 24 40
2019 CS-03 14 35 41 8 2 0 0 10 49 49
2019 CS-04 7 33 40 13 7 0 0 20 40 15
2018 CS 6 30 37 15 8 1 3 24 38 89
2018 CS-02 3 21 39 15 15 3 3 32 26 33
2018 CS-03 5 35 38 19 3 0 0 22 41 37
2017 CS 7 27 41 19 3 0 3 23 35 118
2017 CS-02 8 25 35 27 2 0 4 30 34 52
2017 CS-03 8 23 54 10 2 0 2 13 32 48
2011 CS 19 35 28 15 3 0 0 18 55 218
2011 CS-01 14 64 7 7 7 0 0 14 79 14
2011 CS-02 18 31 31 17 2 0 1 19 50 106
2011 CS-03 19 38 25 16 3 0 0 18 57 77
2011 CS-04 36 29 29 7 0 0 0 7 64 14
2008 CS 11 24 40 18 5 0 2 23 36 240
2008 CS-01 4 9 43 30 9 0 4 41 14 23
2008 CS-02 10 26 42 14 5 1 3 19 38 108
2008 CS-03 14 21 43 17 3 0 1 21 35 86
2008 CS-04 11 33 22 28 6 0 0 33 44 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 7 18 26 31 15 0 4 48 25 120
2019 CS-02 8 13 20 35 15 0 10 56 22 40
2019 CS-03 8 20 33 29 10 0 0 39 29 49
2019 CS-04 0 20 27 40 13 0 0 53 20 15
2018 CS 3 16 30 30 16 1 5 48 20 88
2018 CS-02 6 21 18 21 21 3 9 48 31 33
2018 CS-03 3 8 36 39 14 0 0 53 11 36
2017 CS 5 15 30 30 13 3 3 46 22 117
2017 CS-02 6 15 31 29 13 4 2 45 23 52
2017 CS-03 4 17 28 32 11 4 4 47 23 47
2011 CS 21 31 23 14 8 1 1 23 54 218
2011 CS-01 36 29 14 21 0 0 0 21 64 14
2011 CS-02 17 30 29 11 8 2 2 21 49 106
2011 CS-03 22 34 17 16 10 1 0 26 57 77
2011 CS-04 29 36 14 14 7 0 0 21 64 14
2008 CS 6 14 25 28 20 1 5 51 22 242
2008 CS-01 0 13 17 30 22 0 17 63 16 23
2008 CS-02 4 12 26 29 23 2 5 56 17 109
2008 CS-03 11 18 24 24 18 0 3 44 31 87
2008 CS-04 6 11 33 33 17 0 0 50 17 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 13 31 28 18 8 2 0 26 45 120
2019 CS-02 15 28 25 25 8 0 0 33 43 40
2019 CS-03 16 29 35 14 4 2 0 19 46 49
2019 CS-04 7 33 27 27 7 0 0 33 40 15
2018 CS 17 25 24 19 12 1 2 33 43 89
2018 CS-02 21 24 18 18 15 0 3 34 47 33
2018 CS-03 19 16 30 22 14 0 0 35 35 37
2017 CS 18 22 26 18 9 2 4 29 43 117
2017 CS-02 17 27 21 17 10 2 6 29 48 52
2017 CS-03 19 15 30 23 9 2 2 33 36 47
2011 CS 12 21 27 25 11 2 1 38 34 219
2011 CS-01 21 29 29 21 0 0 0 21 50 14
2011 CS-02 9 21 27 25 13 4 1 40 31 107
2011 CS-03 12 22 29 22 14 0 1 37 34 77
2011 CS-04 14 21 14 50 0 0 0 50 36 14
2008 CS 10 19 23 29 15 2 4 46 30 242
2008 CS-01 4 13 17 26 22 4 13 58 21 23
2008 CS-02 9 17 26 28 15 3 3 46 27 109
2008 CS-03 14 22 23 26 13 0 2 40 36 87
2008 CS-04 6 22 11 39 17 0 6 59 29 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 4 7 38 29 18 1 3 49 11 119
2019 CS-02 3 5 23 33 30 0 8 68 8 40
2019 CS-03 0 8 59 24 6 2 0 31 8 49
2019 CS-04 7 7 36 43 7 0 0 50 14 14
2018 CS 4 12 43 20 18 0 2 39 17 89
2018 CS-02 6 9 30 21 30 0 3 53 16 33
2018 CS-03 3 11 54 22 11 0 0 32 14 37
2017 CS 9 9 33 35 11 1 3 47 18 118
2017 CS-02 4 4 34 37 14 2 6 54 8 52
2017 CS-03 13 13 35 33 6 0 0 40 25 48
2011 CS 6 16 26 32 17 0 2 50 23 219
2011 CS-01 0 14 29 43 14 0 0 57 14 14
2011 CS-02 7 7 29 36 19 1 3 56 14 107
2011 CS-03 6 27 25 23 18 0 0 42 34 77
2011 CS-04 14 29 14 29 7 0 7 38 46 14
2008 CS 6 9 33 33 16 0 3 51 16 242
2008 CS-01 4 0 17 43 22 0 13 75 5 23
2008 CS-02 6 6 30 36 18 0 3 56 13 109
2008 CS-03 8 13 40 24 14 0 1 38 21 87
2008 CS-04 0 17 39 44 0 0 0 44 17 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 16 23 24 22 12 1 3 35 40 120
2019 CS-02 13 15 23 28 15 0 8 46 30 40
2019 CS-03 14 29 33 16 6 2 0 23 44 49
2019 CS-04 27 33 20 20 0 0 0 20 60 15
2018 CS 22 25 22 15 10 2 3 26 50 89
2018 CS-02 18 21 15 18 18 3 6 40 43 33
2018 CS-03 27 22 30 14 8 0 0 22 49 37
2017 CS 13 26 33 13 9 2 4 24 41 117
2017 CS-02 10 23 39 10 10 2 8 21 36 52
2017 CS-03 17 26 38 13 4 0 2 17 43 47
2011 CS 21 27 24 13 11 0 2 25 50 219
2011 CS-01 14 43 43 0 0 0 0 0 57 14
2011 CS-02 19 23 26 15 12 1 4 28 44 107
2011 CS-03 21 29 21 14 14 0 1 29 50 77
2011 CS-04 43 36 14 7 0 0 0 7 79 14
2008 CS 12 22 29 17 13 1 5 32 37 241
2008 CS-01 4 9 22 30 22 0 13 60 15 23
2008 CS-02 13 21 28 14 17 2 6 33 37 108
2008 CS-03 16 24 29 20 9 1 1 29 41 87
2008 CS-04 6 39 44 6 0 0 6 6 47 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 3 9 20 38 22 2 8 65 13 120
2019 CS-02 3 8 20 28 28 3 13 65 12 40
2019 CS-03 2 10 27 39 18 2 2 60 13 49
2019 CS-04 0 13 7 53 20 0 7 79 14 15
2018 CS 1 11 24 35 22 2 4 61 13 89
2018 CS-02 0 12 21 24 33 6 3 63 13 33
2018 CS-03 3 8 27 41 22 0 0 62 11 37
2017 CS 2 6 20 33 25 4 10 68 9 117
2017 CS-02 2 4 17 33 25 8 12 71 7 52
2017 CS-03 2 6 19 43 21 0 9 70 9 47
2011 CS 3 7 21 30 28 5 6 65 11 219
2011 CS-01 0 0 36 14 36 7 7 58 0 14
2011 CS-02 4 7 23 28 27 6 6 62 12 107
2011 CS-03 3 10 16 36 29 3 4 69 14 77
2011 CS-04 7 0 29 29 14 0 21 55 9 14
2008 CS 2 6 19 34 31 1 7 71 9 242
2008 CS-01 0 13 13 17 43 4 9 70 15 23
2008 CS-02 1 6 19 37 26 2 10 71 7 109
2008 CS-03 5 5 18 36 32 0 5 71 10 87
2008 CS-04 0 0 33 28 33 0 6 65 0 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 12 38 22 17 7 0 6 25 52 120
2019 CS-02 18 25 28 18 5 0 8 24 46 40
2019 CS-03 10 43 22 14 8 0 2 23 54 49
2019 CS-04 7 47 13 27 0 0 7 29 57 15
2018 CS 20 24 32 11 9 1 2 21 46 90
2018 CS-02 24 29 29 6 9 0 3 15 55 34
2018 CS-03 24 19 30 16 8 3 0 25 44 37
2017 CS 15 25 35 11 5 4 4 18 44 117
2017 CS-02 15 21 36 10 8 6 4 19 41 52
2017 CS-03 15 30 38 13 0 2 2 13 47 47

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 9 23 33 19 12 0 3 32 34 120
2019 CS-02 13 25 25 20 13 0 5 34 39 40
2019 CS-03 10 20 39 20 10 0 0 31 31 49
2019 CS-04 0 20 67 7 0 0 7 7 21 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 13 26 30 19 7 4 0 41 27 119
2019 CS-02 5 33 30 18 8 8 0 41 27 40
2019 CS-03 17 23 27 23 8 2 0 40 32 48
2019 CS-04 0 27 40 27 0 7 0 29 29 15

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 55 24 7 6 6 2 1 81 12 120
2019 CS-02 55 25 3 3 10 5 0 84 13 40
2019 CS-03 47 27 12 8 4 0 2 75 13 49
2019 CS-04 73 27 0 0 0 0 0 100 0 15
2018 CS 49 28 8 9 6 1 0 78 15 90
2018 CS-02 50 24 9 3 12 3 0 76 15 34
2018 CS-03 46 30 5 19 0 0 0 76 19 37
2017 CS 48 27 9 9 4 0 2 77 14 118
2017 CS-02 48 21 14 11 4 0 2 71 15 52
2017 CS-03 46 31 4 10 6 0 2 79 17 48

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 53 35 8 3 1 0 0 88 4 120
2019 CS-02 55 30 10 5 0 0 0 85 5 40
2019 CS-03 51 35 8 4 2 0 0 86 6 49
2019 CS-04 53 40 7 0 0 0 0 93 0 15
2018 CS 51 31 10 4 2 1 0 83 7 90
2018 CS-02 50 26 12 3 6 3 0 79 9 34
2018 CS-03 57 27 8 8 0 0 0 84 8 37
2017 CS 50 35 12 3 0 0 0 85 3 116
2017 CS-02 50 37 12 2 0 0 0 86 2 52
2017 CS-03 51 34 11 4 0 0 0 85 4 47

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 45 37 14 3 0 1 0 82 3 120
2019 CS-02 38 38 20 3 0 3 0 77 3 40
2019 CS-03 45 37 14 4 0 0 0 82 4 49
2019 CS-04 47 53 0 0 0 0 0 100 0 15
2018 CS 43 40 9 2 3 2 0 85 6 89
2018 CS-02 45 27 12 3 6 6 0 77 10 33
2018 CS-03 46 46 5 3 0 0 0 92 3 37

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 41 39 12 4 3 2 0 81 7 120
2019 CS-02 48 30 10 8 3 3 0 79 10 40
2019 CS-03 29 51 12 4 2 2 0 81 6 49
2019 CS-04 33 60 7 0 0 0 0 93 0 15
2018 CS 43 34 10 7 3 2 0 79 10 88
2018 CS-02 53 24 12 3 6 3 0 79 9 34
2018 CS-03 36 42 11 8 3 0 0 78 11 36
2017 CS 46 37 9 4 1 2 0 85 5 118
2017 CS-02 42 37 15 4 0 2 0 80 4 52
2017 CS-03 46 42 4 6 2 0 0 88 8 48
2011 CS 36 34 17 7 4 2 0 72 11 220
2011 CS-01 38 38 23 0 0 0 0 77 0 13
2011 CS-02 39 30 14 10 4 3 0 72 14 109
2011 CS-03 35 35 19 5 4 1 0 71 9 77
2011 CS-04 21 43 36 0 0 0 0 64 0 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 36 13 5 2 3 3 80 7 119
2019 CS-02 45 28 13 8 3 3 3 76 11 40
2019 CS-03 29 48 15 2 2 2 2 80 4 48
2019 CS-04 27 47 13 7 0 7 0 79 7 15
2018 CS 38 34 20 2 1 3 1 75 4 88
2018 CS-02 38 24 32 0 3 3 0 64 3 34
2018 CS-03 39 44 8 6 0 3 0 86 6 36
2017 CS 42 29 16 2 2 9 1 78 4 118
2017 CS-02 41 27 19 2 0 10 2 76 2 52
2017 CS-03 42 29 15 2 4 8 0 77 7 48

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 29 4 3 3 0 0 90 6 120
2019 CS-02 58 33 0 5 5 0 0 90 10 40
2019 CS-03 53 39 6 2 0 0 0 92 2 49
2019 CS-04 73 20 7 0 0 0 0 93 0 15
2018 CS 52 37 6 3 2 0 0 89 6 87
2018 CS-02 55 27 9 3 6 0 0 82 9 33
2018 CS-03 47 47 3 3 0 0 0 94 3 36
2017 CS 53 39 5 3 1 0 0 91 3 117
2017 CS-02 52 35 8 4 2 0 0 86 6 52
2017 CS-03 49 47 2 2 0 0 0 96 2 47
2011 CS 33 40 16 5 6 0 0 73 11 220
2011 CS-01 31 38 23 8 0 0 0 69 8 13
2011 CS-02 35 38 18 3 6 0 0 72 9 109
2011 CS-03 31 42 14 9 4 0 0 73 13 77
2011 CS-04 36 50 7 0 7 0 0 86 7 14
2008 CS 38 36 12 8 5 0 0 75 13 242
2008 CS-01 57 30 4 9 0 0 0 87 9 23
2008 CS-02 36 39 15 6 5 0 0 74 11 109
2008 CS-03 36 33 11 10 8 1 0 70 19 87
2008 CS-04 44 33 17 6 0 0 0 78 6 18

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 28 35 13 8 6 7 3 70 15 120
2019 CS-02 23 35 10 8 8 10 8 70 18 40
2019 CS-03 27 35 20 8 4 6 0 65 13 49
2019 CS-04 27 53 13 0 0 0 7 86 0 15
2018 CS 22 33 21 7 3 10 3 64 12 90
2018 CS-02 26 26 15 3 6 18 6 69 12 34
2018 CS-03 24 32 27 5 3 8 0 62 9 37
2017 CS 27 32 19 6 3 7 6 68 11 118
2017 CS-02 23 27 25 7 2 6 10 59 11 52
2017 CS-03 33 25 15 6 6 10 4 68 15 48

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 26 34 14 11 8 7 1 65 20 119
2019 CS-02 20 33 10 10 15 10 3 60 29 40
2019 CS-03 31 25 23 13 2 6 0 60 16 48
2019 CS-04 13 60 7 13 0 7 0 79 14 15
2018 CS 36 33 10 10 6 5 0 73 17 88
2018 CS-02 44 29 3 6 12 6 0 78 19 34
2018 CS-03 36 31 17 14 0 3 0 69 14 36
2017 CS 22 43 16 11 3 5 0 69 14 117
2017 CS-02 19 44 12 9 4 12 0 72 15 52
2017 CS-03 19 44 21 15 2 0 0 63 17 48
2011 CS 24 31 14 14 6 8 2 61 23 221
2011 CS-01 29 29 0 14 14 14 0 67 33 14
2011 CS-02 24 29 13 15 7 10 2 60 25 109
2011 CS-03 25 30 21 14 4 4 3 58 19 77
2011 CS-04 29 43 7 14 0 7 0 77 15 14
2008 CS 21 31 19 11 9 7 2 57 22 242
2008 CS-01 30 39 13 13 0 4 0 73 14 23
2008 CS-02 16 28 18 11 13 11 3 51 28 109
2008 CS-03 25 26 22 11 9 3 2 55 22 87
2008 CS-04 22 50 22 6 0 0 0 72 6 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 33 15 11 4 6 1 68 16 119
2019 CS-02 33 23 15 13 8 10 0 61 22 40
2019 CS-03 33 29 21 8 2 4 2 67 11 48
2019 CS-04 7 67 7 13 0 7 0 79 14 15
2018 CS 36 38 18 1 3 3 0 77 5 89
2018 CS-02 38 38 15 3 3 3 0 79 6 34
2018 CS-03 36 42 17 0 3 3 0 80 3 36

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 19 25 16 9 9 19 2 56 23 119
2019 CS-02 23 20 5 10 13 28 3 61 32 40
2019 CS-03 17 25 17 15 8 19 0 51 28 48
2019 CS-04 7 47 27 0 0 20 0 67 0 15
2018 CS 23 18 22 15 9 13 1 47 28 88
2018 CS-02 24 15 15 12 12 21 3 50 31 34
2018 CS-03 22 25 25 11 8 8 0 52 21 36
2017 CS 13 23 22 8 13 21 1 46 26 118
2017 CS-02 12 21 17 6 15 27 2 46 30 52
2017 CS-03 8 27 29 8 10 17 0 43 23 48
2011 CS 13 19 17 20 18 11 1 37 44 221
2011 CS-01 14 14 7 21 21 21 0 36 55 14
2011 CS-02 11 19 17 23 15 14 1 35 44 109
2011 CS-03 10 19 22 21 21 5 1 32 44 77
2011 CS-04 43 14 7 7 21 7 0 62 31 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 38 43 5 11 3 0 0 81 14 120
2019 CS-02 28 50 3 15 5 0 0 78 20 40
2019 CS-03 39 41 6 12 2 0 0 80 14 49
2019 CS-04 40 53 0 0 7 0 0 93 7 15
2017 CS 27 50 3 12 8 0 0 77 20 118
2017 CS-02 23 59 6 6 6 0 0 83 12 52
2017 CS-03 31 42 2 15 10 0 0 73 25 48
2011 CS 39 46 5 6 4 0 0 85 10 221
2011 CS-01 29 50 0 7 14 0 0 79 21 14
2011 CS-02 38 47 6 6 4 0 0 84 9 109
2011 CS-03 44 39 4 9 4 0 0 83 13 77
2011 CS-04 43 57 0 0 0 0 0 100 0 14
2008 CS 48 40 3 8 1 0 0 88 9 242
2008 CS-01 57 43 0 0 0 0 0 100 0 23
2008 CS-02 47 40 5 8 0 0 0 87 8 109
2008 CS-03 46 37 2 13 2 0 0 83 15 87
2008 CS-04 56 44 0 0 0 0 0 100 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 33 5 8 2 0 0 85 10 120
2019 CS-02 45 40 3 13 0 0 0 85 13 40
2019 CS-03 57 27 6 8 2 0 0 84 10 49
2019 CS-04 27 53 13 7 0 0 0 80 7 15
2017 CS 48 33 7 7 5 0 0 81 12 118
2017 CS-02 56 31 4 6 4 0 0 86 10 52
2017 CS-03 38 38 13 6 6 0 0 75 13 48
2011 CS 43 35 6 11 5 0 0 79 16 219
2011 CS-01 43 43 0 7 7 0 0 86 14 14
2011 CS-02 41 31 9 13 6 0 0 72 19 108
2011 CS-03 45 39 3 9 4 0 0 84 13 76
2011 CS-04 71 21 0 7 0 0 0 93 7 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 59 28 8 3 1 0 1 87 4 119
2019 CS-02 58 23 13 8 0 0 0 80 8 40
2019 CS-03 54 35 8 0 0 0 2 91 0 48
2019 CS-04 53 33 7 0 7 0 0 87 7 15
2017 CS 53 39 5 2 1 0 1 92 3 118
2017 CS-02 50 40 6 0 2 0 2 92 2 52
2017 CS-03 50 44 2 4 0 0 0 94 4 48

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 69 13 9 4 5 0 0 82 9 120
2019 CS-02 73 10 10 5 3 0 0 83 8 40
2019 CS-03 69 14 6 6 4 0 0 84 10 49
2019 CS-04 47 20 20 0 13 0 0 67 13 15
2017 CS 65 17 7 8 2 0 2 84 10 118
2017 CS-02 63 21 2 6 4 0 4 88 10 52
2017 CS-03 69 15 8 8 0 0 0 83 8 48
2011 CS 61 16 6 10 4 0 2 80 14 221
2011 CS-01 71 14 7 0 0 0 7 92 0 14
2011 CS-02 58 18 6 10 6 1 2 78 16 109
2011 CS-03 60 16 8 12 3 0 3 77 15 77
2011 CS-04 86 0 7 7 0 0 0 86 7 14
2008 CS 64 15 6 9 3 0 3 82 12 242
2008 CS-01 65 22 4 4 0 0 4 91 5 23
2008 CS-02 66 16 5 7 5 0 2 83 12 109
2008 CS-03 62 9 9 13 3 0 3 74 17 87
2008 CS-04 56 33 0 0 0 0 11 100 0 18

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 16 11 5 5 0 3 79 10 120
2019 CS-02 63 20 8 8 0 0 3 85 8 40
2019 CS-03 59 12 12 4 8 0 4 74 13 49
2019 CS-04 53 13 20 7 7 0 0 67 13 15
2017 CS 61 19 6 8 3 0 3 82 11 118
2017 CS-02 58 21 4 8 4 0 6 84 12 52
2017 CS-03 63 19 8 4 4 0 2 83 9 48
2011 CS 64 13 7 8 4 0 5 80 12 220
2011 CS-01 64 14 14 7 0 0 0 79 7 14
2011 CS-02 65 14 6 6 6 0 4 82 12 108
2011 CS-03 56 14 8 10 4 0 8 76 15 77
2011 CS-04 86 7 0 7 0 0 0 93 7 14
2008 CS 61 15 7 5 7 1 5 81 12 242
2008 CS-01 70 22 4 4 0 0 0 91 4 23
2008 CS-02 61 16 6 2 8 2 6 83 11 109
2008 CS-03 62 13 8 5 8 0 5 78 13 87
2008 CS-04 44 22 6 17 6 0 6 71 24 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 80 9 7 2 0 0 2 91 2 116
2019 CS-02 78 8 8 3 0 0 3 89 3 37
2019 CS-03 77 15 4 2 0 0 2 94 2 48
2019 CS-04 87 7 7 0 0 0 0 93 0 15
2017 CS 81 12 3 1 1 0 3 96 2 117
2017 CS-02 85 6 2 2 0 0 6 96 2 52
2017 CS-03 73 21 4 0 2 0 0 94 2 48
2011 CS 73 10 6 2 4 0 5 87 7 220
2011 CS-01 86 14 0 0 0 0 0 100 0 14
2011 CS-02 74 7 6 2 6 0 6 86 8 108
2011 CS-03 64 14 9 4 3 0 6 83 7 77
2011 CS-04 93 0 0 0 7 0 0 93 7 14
2008 CS 78 9 4 1 3 0 4 92 4 241
2008 CS-01 87 13 0 0 0 0 0 100 0 23
2008 CS-02 77 6 6 3 2 1 6 89 5 109
2008 CS-03 77 12 3 0 5 0 3 92 5 86
2008 CS-04 83 6 0 0 6 0 6 94 6 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 48 28 12 5 1 7 1 81 6 120
2019 CS-02 60 18 15 0 0 8 0 84 0 40
2019 CS-03 41 37 6 6 2 6 2 84 9 49
2019 CS-04 40 33 7 7 0 13 0 85 8 15

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 39 45 6 6 3 0 1 86 8 119
2019 CS-02 30 50 5 8 5 0 3 82 13 40
2019 CS-03 39 45 6 8 2 0 0 84 10 49
2019 CS-04 47 47 7 0 0 0 0 93 0 15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 61 23 8 4 1 3 1 87 5 119
2019 CS-02 55 20 8 8 3 5 3 81 11 40
2019 CS-03 59 27 10 2 0 2 0 88 2 49
2019 CS-04 73 27 0 0 0 0 0 100 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 7 93 120
2019 CS-01 0 100 11
2019 CS-02 13 88 40
2018 CS 7 93 88

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 12 88 120
2019 CS-01 0 100 11
2019 CS-02 18 83 40
2019 CS-03 12 88 49

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 17 11 23 5 5 30 10 46 17 120
2019 CS-02 20 10 18 8 5 30 10 50 21 40
2019 CS-03 12 8 27 4 6 29 14 36 18 49
2019 CS-04 7 20 33 0 0 33 7 44 0 15
2018 CS 11 16 16 8 3 31 15 50 21 89
2018 CS-02 3 9 15 6 3 44 21 33 25 34
2018 CS-03 14 17 19 11 3 28 8 48 22 36
2017 CS 19 11 22 3 3 30 12 51 12 118
2017 CS-02 15 12 17 4 6 29 17 50 18 52
2017 CS-03 23 6 27 4 2 31 6 47 10 48

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 32 28 20 3 3 14 0 70 7 120
2019 CS-02 30 20 18 5 5 23 0 65 13 40
2019 CS-03 27 33 22 2 4 12 0 67 7 49
2019 CS-04 20 53 20 0 0 7 0 79 0 15
2018 CS 28 31 18 8 2 10 2 68 12 89
2018 CS-02 21 29 24 6 6 12 3 59 14 34
2018 CS-03 36 31 17 8 0 8 0 73 9 36
2017 CS 30 28 18 5 2 17 1 70 8 118
2017 CS-02 27 27 17 3 4 19 2 69 9 52
2017 CS-03 31 33 17 8 0 10 0 72 9 48
2011 CS 27 32 19 8 4 10 0 66 13 220
2011 CS-01 36 36 7 7 0 14 0 83 8 14
2011 CS-02 24 31 19 11 6 9 0 60 19 108
2011 CS-03 29 30 22 6 1 12 0 66 9 77
2011 CS-04 36 43 21 0 0 0 0 79 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 8 93 120
2019 CS-02 13 88 40
2019 CS-04 0 100 15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 8 92 119
2019 CS-02 13 87 39
2019 CS-04 0 100 15

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 15 16 18 3 5 33 9 54 14 120
2019 CS-02 13 15 18 5 5 35 10 50 18 40
2019 CS-03 10 14 22 2 6 33 12 44 15 49
2019 CS-04 7 33 20 0 0 33 7 67 0 15
2018 CS 15 16 24 1 3 31 10 52 8 89
2018 CS-02 9 9 26 0 6 32 18 35 12 34
2018 CS-03 17 19 25 3 0 33 3 57 4 36
2017 CS 19 14 20 1 0 36 9 61 2 118
2017 CS-02 14 15 21 2 0 36 12 56 4 52
2017 CS-03 23 13 25 0 0 35 4 59 0 48

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 33 30 14 3 4 16 0 74 9 120
2019 CS-02 28 25 15 3 5 25 0 70 10 40
2019 CS-03 29 29 20 4 4 14 0 67 10 49
2019 CS-04 33 53 0 0 0 13 0 100 0 15
2018 CS 33 26 26 0 5 10 0 66 5 88
2018 CS-02 38 9 38 0 6 9 0 52 6 34
2018 CS-03 34 31 23 0 3 9 0 72 3 35
2017 CS 32 25 20 2 0 20 2 72 2 118
2017 CS-02 27 19 25 2 0 23 4 63 2 52
2017 CS-03 33 31 17 2 0 17 0 78 3 48
2011 CS 34 33 14 3 3 13 0 77 7 220
2011 CS-01 21 43 21 0 0 14 0 75 0 14
2011 CS-02 35 33 12 5 4 12 0 77 9 109
2011 CS-03 36 29 14 3 3 16 0 77 6 76
2011 CS-04 36 50 14 0 0 0 0 86 0 14

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 13 87 119
2019 CS-02 18 83 40
2019 CS-03 10 90 48
2019 CS-04 0 100 15
2017 CS 7 93 118

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CS 69 31 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 55 9 18 9 0 0 9 70 10 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 63 20 8 3 3 3 0 85 7 120
2019 CS-02 58 20 5 3 8 8 0 84 11 40
2019 CS-03 59 24 10 4 2 0 0 84 6 49
2019 CS-04 73 20 7 0 0 0 0 93 0 15
2018 CS 49 26 15 2 6 1 1 77 8 89
2018 CS-02 56 15 18 3 9 0 0 71 12 34
2018 CS-03 49 27 14 3 5 3 0 78 8 37
2017 CS 50 26 11 3 5 3 1 80 9 118
2017 CS-02 48 15 13 8 8 6 2 69 17 52
2017 CS-03 46 38 10 0 4 2 0 85 4 48

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 14 31 34 14 0 3 3 48 15 29
2019 CS-04 20 27 27 20 0 0 7 50 21 15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 20 36 24 7 3 10 0 62 11 120
2019 CS-02 20 33 15 10 5 18 0 64 18 40
2019 CS-03 20 39 29 4 2 6 0 63 7 49
2019 CS-04 7 40 33 13 0 7 0 50 14 15
2018 CS 11 34 32 14 3 4 0 48 19 90
2018 CS-02 9 24 50 9 0 9 0 35 10 34
2018 CS-03 11 49 19 19 3 0 0 59 22 37
2017 CS 12 24 28 16 7 13 1 41 26 118
2017 CS-02 15 27 27 13 6 10 2 48 21 52
2017 CS-03 6 23 29 21 10 10 0 33 35 48

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 24 43 16 8 4 5 0 70 13 119
2019 CS-02 23 35 10 15 5 13 0 66 23 40
2019 CS-03 20 51 18 4 4 2 0 73 8 49
2019 CS-04 14 50 36 0 0 0 0 64 0 14
2018 CS 24 40 20 8 4 2 1 67 13 90
2018 CS-02 26 35 21 9 3 3 3 66 13 34
2018 CS-03 24 46 19 5 5 0 0 70 11 37
2017 CS 16 41 22 7 5 9 1 63 13 118
2017 CS-02 17 31 25 10 6 10 2 55 17 52
2017 CS-03 15 52 17 6 6 4 0 70 13 48

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 52 28 11 4 4 0 1 81 8 120
2019 CS-02 58 28 8 3 3 0 3 87 5 40
2019 CS-03 39 31 20 6 4 0 0 69 10 49
2019 CS-04 73 27 0 0 0 0 0 100 0 15
2018 CS 44 26 16 9 6 0 0 70 15 89
2018 CS-02 44 26 9 12 9 0 0 71 21 34
2018 CS-03 47 22 22 6 3 0 0 69 8 36
2017 CS 49 30 10 5 4 1 1 80 10 117
2017 CS-02 54 25 10 2 6 2 2 82 8 52
2017 CS-03 36 36 15 9 4 0 0 72 13 47

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 21 35 29 9 5 0 1 56 14 120
2019 CS-02 28 43 20 5 3 0 3 72 8 40
2019 CS-03 10 41 33 8 8 0 0 51 16 49
2019 CS-04 27 7 47 20 0 0 0 33 20 15
2018 CS 18 29 28 13 11 0 0 47 25 89
2018 CS-02 24 32 26 9 9 0 0 56 18 34
2018 CS-03 17 28 28 17 11 0 0 44 28 36
2017 CS 13 32 30 22 3 1 0 45 25 117
2017 CS-02 10 38 25 25 0 2 0 49 26 52
2017 CS-03 11 23 43 19 4 0 0 34 23 47

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 37 29 24 3 4 0 3 68 7 117
2019 CS-02 46 28 10 3 3 0 10 83 6 39
2019 CS-03 23 38 32 2 4 0 0 62 6 47
2019 CS-04 27 20 47 7 0 0 0 47 7 15
2018 CS 25 31 27 9 6 0 2 57 15 89
2018 CS-02 35 26 21 6 6 0 6 66 13 34
2018 CS-03 17 42 28 6 8 0 0 58 14 36
2017 CS 22 38 20 11 6 1 3 62 18 118
2017 CS-02 27 40 15 10 2 2 4 71 12 52
2017 CS-03 15 35 23 15 13 0 0 50 27 48

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 22 31 24 10 12 2 0 54 22 119
2019 CS-02 26 33 26 10 3 3 0 61 13 39
2019 CS-03 10 37 24 10 16 2 0 48 27 49
2019 CS-04 13 33 27 7 20 0 0 47 27 15
2018 CS 18 30 25 14 13 1 0 48 26 88
2018 CS-02 26 35 21 12 6 0 0 62 18 34
2018 CS-03 14 28 25 17 14 3 0 43 31 36
2017 CS 15 32 20 20 11 2 0 49 31 117
2017 CS-02 17 34 23 17 6 2 0 53 24 52
2017 CS-03 11 32 15 28 13 2 0 43 41 47

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 53 34 8 3 0 0 3 89 3 118
2019 CS-02 51 36 5 3 0 0 5 92 3 39
2019 CS-03 49 41 6 4 0 0 0 90 4 49
2019 CS-04 53 20 27 0 0 0 0 73 0 15
2018 CS 54 24 10 6 1 0 6 82 7 89
2018 CS-02 50 24 9 3 3 0 12 83 7 34
2018 CS-03 56 25 11 8 0 0 0 81 8 36
2017 CS 42 36 13 3 0 1 4 82 4 118
2017 CS-02 48 27 13 2 0 2 8 83 2 52
2017 CS-03 40 48 10 2 0 0 0 88 2 48

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 42 31 14 6 5 1 1 74 11 119
2019 CS-02 48 23 15 3 8 3 3 74 11 40
2019 CS-03 31 46 8 8 6 0 0 77 15 48
2019 CS-04 27 40 33 0 0 0 0 67 0 15
2018 CS 41 24 18 7 8 0 2 67 15 90
2018 CS-02 47 29 9 6 3 0 6 81 9 34
2018 CS-03 35 22 19 8 16 0 0 57 24 37
2017 CS 32 30 26 9 3 0 0 62 12 118
2017 CS-02 35 23 31 10 2 0 0 58 12 52
2017 CS-03 23 35 27 8 6 0 0 58 15 48

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 30 34 23 11 1 2 0 65 12 119
2019 CS-02 28 40 18 10 0 5 0 71 11 40
2019 CS-03 23 33 31 13 0 0 0 56 13 48
2019 CS-04 40 27 33 0 0 0 0 67 0 15
2018 CS 31 34 25 8 1 0 1 66 9 88
2018 CS-02 38 32 15 9 3 0 3 73 12 34
2018 CS-03 22 31 39 8 0 0 0 53 8 36
2017 CS 22 39 23 12 4 0 0 61 16 117
2017 CS-02 22 31 31 12 4 0 0 53 16 51
2017 CS-03 15 48 17 17 4 0 0 63 21 48

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 24 39 21 9 5 0 1 64 14 119
2019 CS-02 35 43 13 5 3 0 3 79 8 40
2019 CS-03 10 48 25 10 6 0 0 58 17 48
2019 CS-04 20 27 40 13 0 0 0 47 13 15
2018 CS 21 34 24 14 5 0 2 56 19 87
2018 CS-02 30 30 21 6 6 0 6 65 13 33
2018 CS-03 8 39 28 22 3 0 0 47 25 36
2017 CS 15 42 24 14 3 0 1 58 18 118
2017 CS-02 17 40 23 14 6 0 0 58 19 52
2017 CS-03 10 42 27 19 2 0 0 52 21 48

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 25 39 22 9 4 0 1 64 14 119
2019 CS-02 28 45 18 3 5 0 3 74 8 40
2019 CS-03 17 42 23 15 4 0 0 58 19 48
2019 CS-04 27 27 40 7 0 0